We have an exciting opportunity for a Senior Testing & Environments Senior Manager to join our IT team, based in A&O Shearman's Belfast Office. Information Technology team - Belfast The core of the global technology department's mission is to provide stable, reliable, and secure platforms and services to our partners, staff and clients and fulfil our regulatory obligations across 30+ countries. To ensure that a consistent and standardised IT service is delivered to all offices, IT is managed and led as a global function, enabling all offices to benefit from complete systems integration and economies of scale. We have around 400 technologists based predominantly in the UK, Singapore and increasingly in the US. Enterprise Architecture and Technology Platforms To develop and maintain the firm's technology strategy and enterprise architecture. In parallel, own, improve and simplify the firm's key technology 'building blocks' by designing, building and managing the core technology platforms which are fundamental to delivering strategic business goals. What you will do Reporting to the Head of Software Engineering, this role provides management of testing resources and testing environments to meet A&O Shearman's business requirements, quality assurance goals, and compliance obligations. The role is a member of the Enterprise Architecture & Technology Platform teams and is responsible for defining the testing strategy and framework for the project delivery lifecycle, business as usual testing, directing external third-party service providers, and management of testing environments. The role is accountable for the efficacy, accuracy and completeness of project lifecycle testing, along with the security, integrity and performance of testing environments, and representing quality assurance at the Change Advisory board. The role also provides guidance and feedback on testing best practices to internal software engineering DevOps teams delivering bespoke software. Overseeing the testing of project delivery workstreams and business-as-usual testing. Managing and maintaining testing environments, collaborating with infrastructure and security teams to ensure the environments remain secure, available, and cost-effective, Owning the Test Data Management tooling and implementation across projects and teams. Attend Change Advisory Board (CAB) meetings as a representative for quality assurance. Maintain strong customer relationships with fee earners and business teams to manage the quality. Work as part of the Enterprise Architecture & Technology Platforms leadership team to collectively define, implement and operate the firm's testing and test environment strategy. Work with senior stakeholders from Infrastructure & Operations, Tech Delivery, and the Process Team to maximise the stability of releases. Act as the focal point for matters related to software testing strategy and environment management, providing expert guidance to other teams when required. Performance management of external testing teams, providing mentorship and ensuring alignment with HR standards and policies. Facilitate regular service provider reviews to assess performance against service targets, drive innovation, and ensure any remediation activities are being delivered. Own the software testing strategy and environment management budget and benefits delivery, balancing priorities and clearly demonstrating the value that software testing strategy and environment management delivers whilst working with IT Business Operations to ensure alignment. Actively identify and pursue opportunities for continuous improvement in software testing strategy and environment management, whilst assessing the viability and business value for the firm. What you will have Experience: Extensive experience in manual and automated testing, preferably within the legal or professional services sector. Deep knowledge and understanding of automated testing of Cloud-based SaaS applications, testing environments, and operational management. Knowledge of IT strategic planning, design, and operations processes. Proven project and program management capabilities. Familiarity with testing frameworks in the C#, JavaScript/TypeScript, PowerShell, and Python ecosystems. Strong knowledge of current IT and data market trends and technology innovations. Proven track record of managing large globally dispersed teams. Hands-on and current test automation practitioner and able to configure environments with scripting Experience within the IT industry, leading high-performing test teams. Working knowledge of creating, configuring and maintaining cloud-based test environments. Excellent stakeholder engagement and communication skills. What we can offer you We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, online discounts and lifestyle management services. We recognise the value of flexible working and embrace hybrid working, so that we can learn, grow and succeed together. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here . About A&O Shearman A&O Shearman is a new global industry-leading law firm, with nearly 50 offices in 29 countries worldwide. Our fluency in English law, US law, and the laws of the world's most dynamic markets, enables us to provide unmatched insight and seamless delivery to clients. We work on challenging and important deals and disputes that have the potential to shape the future. We offer exceptional opportunities for our people; opportunities to work for the world's leading businesses; to transform the status quo, and to deliver your best work, helping you and your career to thrive, while delivering unparalleled outcomes for our clients. Whether you're helping clients solve complex challenges, transforming the ways we manage our business, or ensuring the smooth-running of our operations, this is an environment where you can belong and excel. We provide first-rate training and development, we are committed to an inclusive environment, and we provide support and ways of working that help you optimise your wellbeing. What truly defines a career with us? We recruit the best and ask for the best of you. And together, we will redefine success.
Jun 29, 2026
Full time
We have an exciting opportunity for a Senior Testing & Environments Senior Manager to join our IT team, based in A&O Shearman's Belfast Office. Information Technology team - Belfast The core of the global technology department's mission is to provide stable, reliable, and secure platforms and services to our partners, staff and clients and fulfil our regulatory obligations across 30+ countries. To ensure that a consistent and standardised IT service is delivered to all offices, IT is managed and led as a global function, enabling all offices to benefit from complete systems integration and economies of scale. We have around 400 technologists based predominantly in the UK, Singapore and increasingly in the US. Enterprise Architecture and Technology Platforms To develop and maintain the firm's technology strategy and enterprise architecture. In parallel, own, improve and simplify the firm's key technology 'building blocks' by designing, building and managing the core technology platforms which are fundamental to delivering strategic business goals. What you will do Reporting to the Head of Software Engineering, this role provides management of testing resources and testing environments to meet A&O Shearman's business requirements, quality assurance goals, and compliance obligations. The role is a member of the Enterprise Architecture & Technology Platform teams and is responsible for defining the testing strategy and framework for the project delivery lifecycle, business as usual testing, directing external third-party service providers, and management of testing environments. The role is accountable for the efficacy, accuracy and completeness of project lifecycle testing, along with the security, integrity and performance of testing environments, and representing quality assurance at the Change Advisory board. The role also provides guidance and feedback on testing best practices to internal software engineering DevOps teams delivering bespoke software. Overseeing the testing of project delivery workstreams and business-as-usual testing. Managing and maintaining testing environments, collaborating with infrastructure and security teams to ensure the environments remain secure, available, and cost-effective, Owning the Test Data Management tooling and implementation across projects and teams. Attend Change Advisory Board (CAB) meetings as a representative for quality assurance. Maintain strong customer relationships with fee earners and business teams to manage the quality. Work as part of the Enterprise Architecture & Technology Platforms leadership team to collectively define, implement and operate the firm's testing and test environment strategy. Work with senior stakeholders from Infrastructure & Operations, Tech Delivery, and the Process Team to maximise the stability of releases. Act as the focal point for matters related to software testing strategy and environment management, providing expert guidance to other teams when required. Performance management of external testing teams, providing mentorship and ensuring alignment with HR standards and policies. Facilitate regular service provider reviews to assess performance against service targets, drive innovation, and ensure any remediation activities are being delivered. Own the software testing strategy and environment management budget and benefits delivery, balancing priorities and clearly demonstrating the value that software testing strategy and environment management delivers whilst working with IT Business Operations to ensure alignment. Actively identify and pursue opportunities for continuous improvement in software testing strategy and environment management, whilst assessing the viability and business value for the firm. What you will have Experience: Extensive experience in manual and automated testing, preferably within the legal or professional services sector. Deep knowledge and understanding of automated testing of Cloud-based SaaS applications, testing environments, and operational management. Knowledge of IT strategic planning, design, and operations processes. Proven project and program management capabilities. Familiarity with testing frameworks in the C#, JavaScript/TypeScript, PowerShell, and Python ecosystems. Strong knowledge of current IT and data market trends and technology innovations. Proven track record of managing large globally dispersed teams. Hands-on and current test automation practitioner and able to configure environments with scripting Experience within the IT industry, leading high-performing test teams. Working knowledge of creating, configuring and maintaining cloud-based test environments. Excellent stakeholder engagement and communication skills. What we can offer you We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, online discounts and lifestyle management services. We recognise the value of flexible working and embrace hybrid working, so that we can learn, grow and succeed together. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here . About A&O Shearman A&O Shearman is a new global industry-leading law firm, with nearly 50 offices in 29 countries worldwide. Our fluency in English law, US law, and the laws of the world's most dynamic markets, enables us to provide unmatched insight and seamless delivery to clients. We work on challenging and important deals and disputes that have the potential to shape the future. We offer exceptional opportunities for our people; opportunities to work for the world's leading businesses; to transform the status quo, and to deliver your best work, helping you and your career to thrive, while delivering unparalleled outcomes for our clients. Whether you're helping clients solve complex challenges, transforming the ways we manage our business, or ensuring the smooth-running of our operations, this is an environment where you can belong and excel. We provide first-rate training and development, we are committed to an inclusive environment, and we provide support and ways of working that help you optimise your wellbeing. What truly defines a career with us? We recruit the best and ask for the best of you. And together, we will redefine success.
We have an exciting opportunity for a Senior Testing & Environments Senior Manager to join our IT team, based in A&O Shearman's Belfast Office. Information Technology team - Belfast The core of the global technology department's mission is to provide stable, reliable, and secure platforms and services to our partners, staff and clients and fulfil our regulatory obligations across 30+ countries. To ensure that a consistent and standardised IT service is delivered to all offices, IT is managed and led as a global function, enabling all offices to benefit from complete systems integration and economies of scale. We have around 400 technologists based predominantly in the UK, Singapore and increasingly in the US. Enterprise Architecture and Technology Platforms To develop and maintain the firm's technology strategy and enterprise architecture. In parallel, own, improve and simplify the firm's key technology 'building blocks' by designing, building and managing the core technology platforms which are fundamental to delivering strategic business goals. What you will do Reporting to the Head of Software Engineering, this role provides management of testing resources and testing environments to meet A&O Shearman's business requirements, quality assurance goals, and compliance obligations. The role is a member of the Enterprise Architecture & Technology Platform teams and is responsible for defining the testing strategy and framework for the project delivery lifecycle, business as usual testing, directing external third-party service providers, and management of testing environments. The role is accountable for the efficacy, accuracy and completeness of project lifecycle testing, along with the security, integrity and performance of testing environments, and representing quality assurance at the Change Advisory board. The role also provides guidance and feedback on testing best practices to internal software engineering DevOps teams delivering bespoke software. Overseeing the testing of project delivery workstreams and business-as-usual testing. Managing and maintaining testing environments, collaborating with infrastructure and security teams to ensure the environments remain secure, available, and cost-effective, Owning the Test Data Management tooling and implementation across projects and teams. Attend Change Advisory Board (CAB) meetings as a representative for quality assurance. Maintain strong customer relationships with fee earners and business teams to manage the quality. Work as part of the Enterprise Architecture & Technology Platforms leadership team to collectively define, implement and operate the firm's testing and test environment strategy. Work with senior stakeholders from Infrastructure & Operations, Tech Delivery, and the Process Team to maximise the stability of releases. Act as the focal point for matters related to software testing strategy and environment management, providing expert guidance to other teams when required. Performance management of external testing teams, providing mentorship and ensuring alignment with HR standards and policies. Facilitate regular service provider reviews to assess performance against service targets, drive innovation, and ensure any remediation activities are being delivered. Own the software testing strategy and environment management budget and benefits delivery, balancing priorities and clearly demonstrating the value that software testing strategy and environment management delivers whilst working with IT Business Operations to ensure alignment. Actively identify and pursue opportunities for continuous improvement in software testing strategy and environment management, whilst assessing the viability and business value for the firm. What you will have Experience: Extensive experience in manual and automated testing, preferably within the legal or professional services sector. Deep knowledge and understanding of automated testing of Cloud-based SaaS applications, testing environments, and operational management. Knowledge of IT strategic planning, design, and operations processes. Proven project and program management capabilities. Familiarity with testing frameworks in the C#, JavaScript/TypeScript, PowerShell, and Python ecosystems. Strong knowledge of current IT and data market trends and technology innovations. Proven track record of managing large globally dispersed teams. Hands-on and current test automation practitioner and able to configure environments with scripting Experience within the IT industry, leading high-performing test teams. Working knowledge of creating, configuring and maintaining cloud-based test environments. Excellent stakeholder engagement and communication skills. What we can offer you We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, online discounts and lifestyle management services. We recognise the value of flexible working and embrace hybrid working, so that we can learn, grow and succeed together. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here . About A&O Shearman A&O Shearman is a new global industry-leading law firm, with nearly 50 offices in 29 countries worldwide. Our fluency in English law, US law, and the laws of the world's most dynamic markets, enables us to provide unmatched insight and seamless delivery to clients. We work on challenging and important deals and disputes that have the potential to shape the future. We offer exceptional opportunities for our people; opportunities to work for the world's leading businesses; to transform the status quo, and to deliver your best work, helping you and your career to thrive, while delivering unparalleled outcomes for our clients. Whether you're helping clients solve complex challenges, transforming the ways we manage our business, or ensuring the smooth-running of our operations, this is an environment where you can belong and excel. We provide first-rate training and development, we are committed to an inclusive environment, and we provide support and ways of working that help you optimise your wellbeing. What truly defines a career with us? We recruit the best and ask for the best of you. And together, we will redefine success.
Jun 29, 2026
Full time
We have an exciting opportunity for a Senior Testing & Environments Senior Manager to join our IT team, based in A&O Shearman's Belfast Office. Information Technology team - Belfast The core of the global technology department's mission is to provide stable, reliable, and secure platforms and services to our partners, staff and clients and fulfil our regulatory obligations across 30+ countries. To ensure that a consistent and standardised IT service is delivered to all offices, IT is managed and led as a global function, enabling all offices to benefit from complete systems integration and economies of scale. We have around 400 technologists based predominantly in the UK, Singapore and increasingly in the US. Enterprise Architecture and Technology Platforms To develop and maintain the firm's technology strategy and enterprise architecture. In parallel, own, improve and simplify the firm's key technology 'building blocks' by designing, building and managing the core technology platforms which are fundamental to delivering strategic business goals. What you will do Reporting to the Head of Software Engineering, this role provides management of testing resources and testing environments to meet A&O Shearman's business requirements, quality assurance goals, and compliance obligations. The role is a member of the Enterprise Architecture & Technology Platform teams and is responsible for defining the testing strategy and framework for the project delivery lifecycle, business as usual testing, directing external third-party service providers, and management of testing environments. The role is accountable for the efficacy, accuracy and completeness of project lifecycle testing, along with the security, integrity and performance of testing environments, and representing quality assurance at the Change Advisory board. The role also provides guidance and feedback on testing best practices to internal software engineering DevOps teams delivering bespoke software. Overseeing the testing of project delivery workstreams and business-as-usual testing. Managing and maintaining testing environments, collaborating with infrastructure and security teams to ensure the environments remain secure, available, and cost-effective, Owning the Test Data Management tooling and implementation across projects and teams. Attend Change Advisory Board (CAB) meetings as a representative for quality assurance. Maintain strong customer relationships with fee earners and business teams to manage the quality. Work as part of the Enterprise Architecture & Technology Platforms leadership team to collectively define, implement and operate the firm's testing and test environment strategy. Work with senior stakeholders from Infrastructure & Operations, Tech Delivery, and the Process Team to maximise the stability of releases. Act as the focal point for matters related to software testing strategy and environment management, providing expert guidance to other teams when required. Performance management of external testing teams, providing mentorship and ensuring alignment with HR standards and policies. Facilitate regular service provider reviews to assess performance against service targets, drive innovation, and ensure any remediation activities are being delivered. Own the software testing strategy and environment management budget and benefits delivery, balancing priorities and clearly demonstrating the value that software testing strategy and environment management delivers whilst working with IT Business Operations to ensure alignment. Actively identify and pursue opportunities for continuous improvement in software testing strategy and environment management, whilst assessing the viability and business value for the firm. What you will have Experience: Extensive experience in manual and automated testing, preferably within the legal or professional services sector. Deep knowledge and understanding of automated testing of Cloud-based SaaS applications, testing environments, and operational management. Knowledge of IT strategic planning, design, and operations processes. Proven project and program management capabilities. Familiarity with testing frameworks in the C#, JavaScript/TypeScript, PowerShell, and Python ecosystems. Strong knowledge of current IT and data market trends and technology innovations. Proven track record of managing large globally dispersed teams. Hands-on and current test automation practitioner and able to configure environments with scripting Experience within the IT industry, leading high-performing test teams. Working knowledge of creating, configuring and maintaining cloud-based test environments. Excellent stakeholder engagement and communication skills. What we can offer you We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, online discounts and lifestyle management services. We recognise the value of flexible working and embrace hybrid working, so that we can learn, grow and succeed together. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here . About A&O Shearman A&O Shearman is a new global industry-leading law firm, with nearly 50 offices in 29 countries worldwide. Our fluency in English law, US law, and the laws of the world's most dynamic markets, enables us to provide unmatched insight and seamless delivery to clients. We work on challenging and important deals and disputes that have the potential to shape the future. We offer exceptional opportunities for our people; opportunities to work for the world's leading businesses; to transform the status quo, and to deliver your best work, helping you and your career to thrive, while delivering unparalleled outcomes for our clients. Whether you're helping clients solve complex challenges, transforming the ways we manage our business, or ensuring the smooth-running of our operations, this is an environment where you can belong and excel. We provide first-rate training and development, we are committed to an inclusive environment, and we provide support and ways of working that help you optimise your wellbeing. What truly defines a career with us? We recruit the best and ask for the best of you. And together, we will redefine success.
We have an exciting opportunity for a Senior Testing & Environments Senior Manager to join our IT team, based in A&O Shearman's Belfast Office. Information Technology team - Belfast The core of the global technology department's mission is to provide stable, reliable, and secure platforms and services to our partners, staff and clients and fulfil our regulatory obligations across 30+ countries. To ensure that a consistent and standardised IT service is delivered to all offices, IT is managed and led as a global function, enabling all offices to benefit from complete systems integration and economies of scale. We have around 400 technologists based predominantly in the UK, Singapore and increasingly in the US. Enterprise Architecture and Technology Platforms To develop and maintain the firm's technology strategy and enterprise architecture. In parallel, own, improve and simplify the firm's key technology 'building blocks' by designing, building and managing the core technology platforms which are fundamental to delivering strategic business goals. What you will do Reporting to the Head of Software Engineering, this role provides management of testing resources and testing environments to meet A&O Shearman's business requirements, quality assurance goals, and compliance obligations. The role is a member of the Enterprise Architecture & Technology Platform teams and is responsible for defining the testing strategy and framework for the project delivery lifecycle, business as usual testing, directing external third-party service providers, and management of testing environments. The role is accountable for the efficacy, accuracy and completeness of project lifecycle testing, along with the security, integrity and performance of testing environments, and representing quality assurance at the Change Advisory board. The role also provides guidance and feedback on testing best practices to internal software engineering DevOps teams delivering bespoke software. Overseeing the testing of project delivery workstreams and business-as-usual testing. Managing and maintaining testing environments, collaborating with infrastructure and security teams to ensure the environments remain secure, available, and cost-effective, Owning the Test Data Management tooling and implementation across projects and teams. Attend Change Advisory Board (CAB) meetings as a representative for quality assurance. Maintain strong customer relationships with fee earners and business teams to manage the quality. Work as part of the Enterprise Architecture & Technology Platforms leadership team to collectively define, implement and operate the firm's testing and test environment strategy. Work with senior stakeholders from Infrastructure & Operations, Tech Delivery, and the Process Team to maximise the stability of releases. Act as the focal point for matters related to software testing strategy and environment management, providing expert guidance to other teams when required. Performance management of external testing teams, providing mentorship and ensuring alignment with HR standards and policies. Facilitate regular service provider reviews to assess performance against service targets, drive innovation, and ensure any remediation activities are being delivered. Own the software testing strategy and environment management budget and benefits delivery, balancing priorities and clearly demonstrating the value that software testing strategy and environment management delivers whilst working with IT Business Operations to ensure alignment. Actively identify and pursue opportunities for continuous improvement in software testing strategy and environment management, whilst assessing the viability and business value for the firm. What you will have Experience: Extensive experience in manual and automated testing, preferably within the legal or professional services sector. Deep knowledge and understanding of automated testing of Cloud-based SaaS applications, testing environments, and operational management. Knowledge of IT strategic planning, design, and operations processes. Proven project and program management capabilities. Familiarity with testing frameworks in the C#, JavaScript/TypeScript, PowerShell, and Python ecosystems. Strong knowledge of current IT and data market trends and technology innovations. Proven track record of managing large globally dispersed teams. Hands-on and current test automation practitioner and able to configure environments with scripting Experience within the IT industry, leading high-performing test teams. Working knowledge of creating, configuring and maintaining cloud-based test environments. Excellent stakeholder engagement and communication skills. What we can offer you We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, online discounts and lifestyle management services. We recognise the value of flexible working and embrace hybrid working, so that we can learn, grow and succeed together. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here . About A&O Shearman A&O Shearman is a new global industry-leading law firm, with nearly 50 offices in 29 countries worldwide. Our fluency in English law, US law, and the laws of the world's most dynamic markets, enables us to provide unmatched insight and seamless delivery to clients. We work on challenging and important deals and disputes that have the potential to shape the future. We offer exceptional opportunities for our people; opportunities to work for the world's leading businesses; to transform the status quo, and to deliver your best work, helping you and your career to thrive, while delivering unparalleled outcomes for our clients. Whether you're helping clients solve complex challenges, transforming the ways we manage our business, or ensuring the smooth-running of our operations, this is an environment where you can belong and excel. We provide first-rate training and development, we are committed to an inclusive environment, and we provide support and ways of working that help you optimise your wellbeing. What truly defines a career with us? We recruit the best and ask for the best of you. And together, we will redefine success.
Jun 29, 2026
Full time
We have an exciting opportunity for a Senior Testing & Environments Senior Manager to join our IT team, based in A&O Shearman's Belfast Office. Information Technology team - Belfast The core of the global technology department's mission is to provide stable, reliable, and secure platforms and services to our partners, staff and clients and fulfil our regulatory obligations across 30+ countries. To ensure that a consistent and standardised IT service is delivered to all offices, IT is managed and led as a global function, enabling all offices to benefit from complete systems integration and economies of scale. We have around 400 technologists based predominantly in the UK, Singapore and increasingly in the US. Enterprise Architecture and Technology Platforms To develop and maintain the firm's technology strategy and enterprise architecture. In parallel, own, improve and simplify the firm's key technology 'building blocks' by designing, building and managing the core technology platforms which are fundamental to delivering strategic business goals. What you will do Reporting to the Head of Software Engineering, this role provides management of testing resources and testing environments to meet A&O Shearman's business requirements, quality assurance goals, and compliance obligations. The role is a member of the Enterprise Architecture & Technology Platform teams and is responsible for defining the testing strategy and framework for the project delivery lifecycle, business as usual testing, directing external third-party service providers, and management of testing environments. The role is accountable for the efficacy, accuracy and completeness of project lifecycle testing, along with the security, integrity and performance of testing environments, and representing quality assurance at the Change Advisory board. The role also provides guidance and feedback on testing best practices to internal software engineering DevOps teams delivering bespoke software. Overseeing the testing of project delivery workstreams and business-as-usual testing. Managing and maintaining testing environments, collaborating with infrastructure and security teams to ensure the environments remain secure, available, and cost-effective, Owning the Test Data Management tooling and implementation across projects and teams. Attend Change Advisory Board (CAB) meetings as a representative for quality assurance. Maintain strong customer relationships with fee earners and business teams to manage the quality. Work as part of the Enterprise Architecture & Technology Platforms leadership team to collectively define, implement and operate the firm's testing and test environment strategy. Work with senior stakeholders from Infrastructure & Operations, Tech Delivery, and the Process Team to maximise the stability of releases. Act as the focal point for matters related to software testing strategy and environment management, providing expert guidance to other teams when required. Performance management of external testing teams, providing mentorship and ensuring alignment with HR standards and policies. Facilitate regular service provider reviews to assess performance against service targets, drive innovation, and ensure any remediation activities are being delivered. Own the software testing strategy and environment management budget and benefits delivery, balancing priorities and clearly demonstrating the value that software testing strategy and environment management delivers whilst working with IT Business Operations to ensure alignment. Actively identify and pursue opportunities for continuous improvement in software testing strategy and environment management, whilst assessing the viability and business value for the firm. What you will have Experience: Extensive experience in manual and automated testing, preferably within the legal or professional services sector. Deep knowledge and understanding of automated testing of Cloud-based SaaS applications, testing environments, and operational management. Knowledge of IT strategic planning, design, and operations processes. Proven project and program management capabilities. Familiarity with testing frameworks in the C#, JavaScript/TypeScript, PowerShell, and Python ecosystems. Strong knowledge of current IT and data market trends and technology innovations. Proven track record of managing large globally dispersed teams. Hands-on and current test automation practitioner and able to configure environments with scripting Experience within the IT industry, leading high-performing test teams. Working knowledge of creating, configuring and maintaining cloud-based test environments. Excellent stakeholder engagement and communication skills. What we can offer you We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, online discounts and lifestyle management services. We recognise the value of flexible working and embrace hybrid working, so that we can learn, grow and succeed together. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here . About A&O Shearman A&O Shearman is a new global industry-leading law firm, with nearly 50 offices in 29 countries worldwide. Our fluency in English law, US law, and the laws of the world's most dynamic markets, enables us to provide unmatched insight and seamless delivery to clients. We work on challenging and important deals and disputes that have the potential to shape the future. We offer exceptional opportunities for our people; opportunities to work for the world's leading businesses; to transform the status quo, and to deliver your best work, helping you and your career to thrive, while delivering unparalleled outcomes for our clients. Whether you're helping clients solve complex challenges, transforming the ways we manage our business, or ensuring the smooth-running of our operations, this is an environment where you can belong and excel. We provide first-rate training and development, we are committed to an inclusive environment, and we provide support and ways of working that help you optimise your wellbeing. What truly defines a career with us? We recruit the best and ask for the best of you. And together, we will redefine success.
We have an exciting opportunity for a Senior Testing & Environments Senior Manager to join our IT team, based in A&O Shearman's Belfast Office. Information Technology team - Belfast The core of the global technology department's mission is to provide stable, reliable, and secure platforms and services to our partners, staff and clients and fulfil our regulatory obligations across 30+ countries. To ensure that a consistent and standardised IT service is delivered to all offices, IT is managed and led as a global function, enabling all offices to benefit from complete systems integration and economies of scale. We have around 400 technologists based predominantly in the UK, Singapore and increasingly in the US. Enterprise Architecture and Technology Platforms To develop and maintain the firm's technology strategy and enterprise architecture. In parallel, own, improve and simplify the firm's key technology 'building blocks' by designing, building and managing the core technology platforms which are fundamental to delivering strategic business goals. What you will do Reporting to the Head of Software Engineering, this role provides management of testing resources and testing environments to meet A&O Shearman's business requirements, quality assurance goals, and compliance obligations. The role is a member of the Enterprise Architecture & Technology Platform teams and is responsible for defining the testing strategy and framework for the project delivery lifecycle, business as usual testing, directing external third-party service providers, and management of testing environments. The role is accountable for the efficacy, accuracy and completeness of project lifecycle testing, along with the security, integrity and performance of testing environments, and representing quality assurance at the Change Advisory board. The role also provides guidance and feedback on testing best practices to internal software engineering DevOps teams delivering bespoke software. Overseeing the testing of project delivery workstreams and business-as-usual testing. Managing and maintaining testing environments, collaborating with infrastructure and security teams to ensure the environments remain secure, available, and cost-effective, Owning the Test Data Management tooling and implementation across projects and teams. Attend Change Advisory Board (CAB) meetings as a representative for quality assurance. Maintain strong customer relationships with fee earners and business teams to manage the quality. Work as part of the Enterprise Architecture & Technology Platforms leadership team to collectively define, implement and operate the firm's testing and test environment strategy. Work with senior stakeholders from Infrastructure & Operations, Tech Delivery, and the Process Team to maximise the stability of releases. Act as the focal point for matters related to software testing strategy and environment management, providing expert guidance to other teams when required. Performance management of external testing teams, providing mentorship and ensuring alignment with HR standards and policies. Facilitate regular service provider reviews to assess performance against service targets, drive innovation, and ensure any remediation activities are being delivered. Own the software testing strategy and environment management budget and benefits delivery, balancing priorities and clearly demonstrating the value that software testing strategy and environment management delivers whilst working with IT Business Operations to ensure alignment. Actively identify and pursue opportunities for continuous improvement in software testing strategy and environment management, whilst assessing the viability and business value for the firm. What you will have Experience: Extensive experience in manual and automated testing, preferably within the legal or professional services sector. Deep knowledge and understanding of automated testing of Cloud-based SaaS applications, testing environments, and operational management. Knowledge of IT strategic planning, design, and operations processes. Proven project and program management capabilities. Familiarity with testing frameworks in the C#, JavaScript/TypeScript, PowerShell, and Python ecosystems. Strong knowledge of current IT and data market trends and technology innovations. Proven track record of managing large globally dispersed teams. Hands-on and current test automation practitioner and able to configure environments with scripting Experience within the IT industry, leading high-performing test teams. Working knowledge of creating, configuring and maintaining cloud-based test environments. Excellent stakeholder engagement and communication skills. What we can offer you We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, online discounts and lifestyle management services. We recognise the value of flexible working and embrace hybrid working, so that we can learn, grow and succeed together. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here . About A&O Shearman A&O Shearman is a new global industry-leading law firm, with nearly 50 offices in 29 countries worldwide. Our fluency in English law, US law, and the laws of the world's most dynamic markets, enables us to provide unmatched insight and seamless delivery to clients. We work on challenging and important deals and disputes that have the potential to shape the future. We offer exceptional opportunities for our people; opportunities to work for the world's leading businesses; to transform the status quo, and to deliver your best work, helping you and your career to thrive, while delivering unparalleled outcomes for our clients. Whether you're helping clients solve complex challenges, transforming the ways we manage our business, or ensuring the smooth-running of our operations, this is an environment where you can belong and excel. We provide first-rate training and development, we are committed to an inclusive environment, and we provide support and ways of working that help you optimise your wellbeing. What truly defines a career with us? We recruit the best and ask for the best of you. And together, we will redefine success.
Jun 29, 2026
Full time
We have an exciting opportunity for a Senior Testing & Environments Senior Manager to join our IT team, based in A&O Shearman's Belfast Office. Information Technology team - Belfast The core of the global technology department's mission is to provide stable, reliable, and secure platforms and services to our partners, staff and clients and fulfil our regulatory obligations across 30+ countries. To ensure that a consistent and standardised IT service is delivered to all offices, IT is managed and led as a global function, enabling all offices to benefit from complete systems integration and economies of scale. We have around 400 technologists based predominantly in the UK, Singapore and increasingly in the US. Enterprise Architecture and Technology Platforms To develop and maintain the firm's technology strategy and enterprise architecture. In parallel, own, improve and simplify the firm's key technology 'building blocks' by designing, building and managing the core technology platforms which are fundamental to delivering strategic business goals. What you will do Reporting to the Head of Software Engineering, this role provides management of testing resources and testing environments to meet A&O Shearman's business requirements, quality assurance goals, and compliance obligations. The role is a member of the Enterprise Architecture & Technology Platform teams and is responsible for defining the testing strategy and framework for the project delivery lifecycle, business as usual testing, directing external third-party service providers, and management of testing environments. The role is accountable for the efficacy, accuracy and completeness of project lifecycle testing, along with the security, integrity and performance of testing environments, and representing quality assurance at the Change Advisory board. The role also provides guidance and feedback on testing best practices to internal software engineering DevOps teams delivering bespoke software. Overseeing the testing of project delivery workstreams and business-as-usual testing. Managing and maintaining testing environments, collaborating with infrastructure and security teams to ensure the environments remain secure, available, and cost-effective, Owning the Test Data Management tooling and implementation across projects and teams. Attend Change Advisory Board (CAB) meetings as a representative for quality assurance. Maintain strong customer relationships with fee earners and business teams to manage the quality. Work as part of the Enterprise Architecture & Technology Platforms leadership team to collectively define, implement and operate the firm's testing and test environment strategy. Work with senior stakeholders from Infrastructure & Operations, Tech Delivery, and the Process Team to maximise the stability of releases. Act as the focal point for matters related to software testing strategy and environment management, providing expert guidance to other teams when required. Performance management of external testing teams, providing mentorship and ensuring alignment with HR standards and policies. Facilitate regular service provider reviews to assess performance against service targets, drive innovation, and ensure any remediation activities are being delivered. Own the software testing strategy and environment management budget and benefits delivery, balancing priorities and clearly demonstrating the value that software testing strategy and environment management delivers whilst working with IT Business Operations to ensure alignment. Actively identify and pursue opportunities for continuous improvement in software testing strategy and environment management, whilst assessing the viability and business value for the firm. What you will have Experience: Extensive experience in manual and automated testing, preferably within the legal or professional services sector. Deep knowledge and understanding of automated testing of Cloud-based SaaS applications, testing environments, and operational management. Knowledge of IT strategic planning, design, and operations processes. Proven project and program management capabilities. Familiarity with testing frameworks in the C#, JavaScript/TypeScript, PowerShell, and Python ecosystems. Strong knowledge of current IT and data market trends and technology innovations. Proven track record of managing large globally dispersed teams. Hands-on and current test automation practitioner and able to configure environments with scripting Experience within the IT industry, leading high-performing test teams. Working knowledge of creating, configuring and maintaining cloud-based test environments. Excellent stakeholder engagement and communication skills. What we can offer you We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, online discounts and lifestyle management services. We recognise the value of flexible working and embrace hybrid working, so that we can learn, grow and succeed together. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here . About A&O Shearman A&O Shearman is a new global industry-leading law firm, with nearly 50 offices in 29 countries worldwide. Our fluency in English law, US law, and the laws of the world's most dynamic markets, enables us to provide unmatched insight and seamless delivery to clients. We work on challenging and important deals and disputes that have the potential to shape the future. We offer exceptional opportunities for our people; opportunities to work for the world's leading businesses; to transform the status quo, and to deliver your best work, helping you and your career to thrive, while delivering unparalleled outcomes for our clients. Whether you're helping clients solve complex challenges, transforming the ways we manage our business, or ensuring the smooth-running of our operations, this is an environment where you can belong and excel. We provide first-rate training and development, we are committed to an inclusive environment, and we provide support and ways of working that help you optimise your wellbeing. What truly defines a career with us? We recruit the best and ask for the best of you. And together, we will redefine success.
We have an exciting opportunity for a Senior Testing & Environments Senior Manager to join our IT team, based in A&O Shearman's Belfast Office. Information Technology team - Belfast The core of the global technology department's mission is to provide stable, reliable, and secure platforms and services to our partners, staff and clients and fulfil our regulatory obligations across 30+ countries. To ensure that a consistent and standardised IT service is delivered to all offices, IT is managed and led as a global function, enabling all offices to benefit from complete systems integration and economies of scale. We have around 400 technologists based predominantly in the UK, Singapore and increasingly in the US. Enterprise Architecture and Technology Platforms To develop and maintain the firm's technology strategy and enterprise architecture. In parallel, own, improve and simplify the firm's key technology 'building blocks' by designing, building and managing the core technology platforms which are fundamental to delivering strategic business goals. What you will do Reporting to the Head of Software Engineering, this role provides management of testing resources and testing environments to meet A&O Shearman's business requirements, quality assurance goals, and compliance obligations. The role is a member of the Enterprise Architecture & Technology Platform teams and is responsible for defining the testing strategy and framework for the project delivery lifecycle, business as usual testing, directing external third-party service providers, and management of testing environments. The role is accountable for the efficacy, accuracy and completeness of project lifecycle testing, along with the security, integrity and performance of testing environments, and representing quality assurance at the Change Advisory board. The role also provides guidance and feedback on testing best practices to internal software engineering DevOps teams delivering bespoke software. Overseeing the testing of project delivery workstreams and business-as-usual testing. Managing and maintaining testing environments, collaborating with infrastructure and security teams to ensure the environments remain secure, available, and cost-effective, Owning the Test Data Management tooling and implementation across projects and teams. Attend Change Advisory Board (CAB) meetings as a representative for quality assurance. Maintain strong customer relationships with fee earners and business teams to manage the quality. Work as part of the Enterprise Architecture & Technology Platforms leadership team to collectively define, implement and operate the firm's testing and test environment strategy. Work with senior stakeholders from Infrastructure & Operations, Tech Delivery, and the Process Team to maximise the stability of releases. Act as the focal point for matters related to software testing strategy and environment management, providing expert guidance to other teams when required. Performance management of external testing teams, providing mentorship and ensuring alignment with HR standards and policies. Facilitate regular service provider reviews to assess performance against service targets, drive innovation, and ensure any remediation activities are being delivered. Own the software testing strategy and environment management budget and benefits delivery, balancing priorities and clearly demonstrating the value that software testing strategy and environment management delivers whilst working with IT Business Operations to ensure alignment. Actively identify and pursue opportunities for continuous improvement in software testing strategy and environment management, whilst assessing the viability and business value for the firm. What you will have Experience: Extensive experience in manual and automated testing, preferably within the legal or professional services sector. Deep knowledge and understanding of automated testing of Cloud-based SaaS applications, testing environments, and operational management. Knowledge of IT strategic planning, design, and operations processes. Proven project and program management capabilities. Familiarity with testing frameworks in the C#, JavaScript/TypeScript, PowerShell, and Python ecosystems. Strong knowledge of current IT and data market trends and technology innovations. Proven track record of managing large globally dispersed teams. Hands-on and current test automation practitioner and able to configure environments with scripting Experience within the IT industry, leading high-performing test teams. Working knowledge of creating, configuring and maintaining cloud-based test environments. Excellent stakeholder engagement and communication skills. What we can offer you We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, online discounts and lifestyle management services. We recognise the value of flexible working and embrace hybrid working, so that we can learn, grow and succeed together. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here . About A&O Shearman A&O Shearman is a new global industry-leading law firm, with nearly 50 offices in 29 countries worldwide. Our fluency in English law, US law, and the laws of the world's most dynamic markets, enables us to provide unmatched insight and seamless delivery to clients. We work on challenging and important deals and disputes that have the potential to shape the future. We offer exceptional opportunities for our people; opportunities to work for the world's leading businesses; to transform the status quo, and to deliver your best work, helping you and your career to thrive, while delivering unparalleled outcomes for our clients. Whether you're helping clients solve complex challenges, transforming the ways we manage our business, or ensuring the smooth-running of our operations, this is an environment where you can belong and excel. We provide first-rate training and development, we are committed to an inclusive environment, and we provide support and ways of working that help you optimise your wellbeing. What truly defines a career with us? We recruit the best and ask for the best of you. And together, we will redefine success.
Jun 29, 2026
Full time
We have an exciting opportunity for a Senior Testing & Environments Senior Manager to join our IT team, based in A&O Shearman's Belfast Office. Information Technology team - Belfast The core of the global technology department's mission is to provide stable, reliable, and secure platforms and services to our partners, staff and clients and fulfil our regulatory obligations across 30+ countries. To ensure that a consistent and standardised IT service is delivered to all offices, IT is managed and led as a global function, enabling all offices to benefit from complete systems integration and economies of scale. We have around 400 technologists based predominantly in the UK, Singapore and increasingly in the US. Enterprise Architecture and Technology Platforms To develop and maintain the firm's technology strategy and enterprise architecture. In parallel, own, improve and simplify the firm's key technology 'building blocks' by designing, building and managing the core technology platforms which are fundamental to delivering strategic business goals. What you will do Reporting to the Head of Software Engineering, this role provides management of testing resources and testing environments to meet A&O Shearman's business requirements, quality assurance goals, and compliance obligations. The role is a member of the Enterprise Architecture & Technology Platform teams and is responsible for defining the testing strategy and framework for the project delivery lifecycle, business as usual testing, directing external third-party service providers, and management of testing environments. The role is accountable for the efficacy, accuracy and completeness of project lifecycle testing, along with the security, integrity and performance of testing environments, and representing quality assurance at the Change Advisory board. The role also provides guidance and feedback on testing best practices to internal software engineering DevOps teams delivering bespoke software. Overseeing the testing of project delivery workstreams and business-as-usual testing. Managing and maintaining testing environments, collaborating with infrastructure and security teams to ensure the environments remain secure, available, and cost-effective, Owning the Test Data Management tooling and implementation across projects and teams. Attend Change Advisory Board (CAB) meetings as a representative for quality assurance. Maintain strong customer relationships with fee earners and business teams to manage the quality. Work as part of the Enterprise Architecture & Technology Platforms leadership team to collectively define, implement and operate the firm's testing and test environment strategy. Work with senior stakeholders from Infrastructure & Operations, Tech Delivery, and the Process Team to maximise the stability of releases. Act as the focal point for matters related to software testing strategy and environment management, providing expert guidance to other teams when required. Performance management of external testing teams, providing mentorship and ensuring alignment with HR standards and policies. Facilitate regular service provider reviews to assess performance against service targets, drive innovation, and ensure any remediation activities are being delivered. Own the software testing strategy and environment management budget and benefits delivery, balancing priorities and clearly demonstrating the value that software testing strategy and environment management delivers whilst working with IT Business Operations to ensure alignment. Actively identify and pursue opportunities for continuous improvement in software testing strategy and environment management, whilst assessing the viability and business value for the firm. What you will have Experience: Extensive experience in manual and automated testing, preferably within the legal or professional services sector. Deep knowledge and understanding of automated testing of Cloud-based SaaS applications, testing environments, and operational management. Knowledge of IT strategic planning, design, and operations processes. Proven project and program management capabilities. Familiarity with testing frameworks in the C#, JavaScript/TypeScript, PowerShell, and Python ecosystems. Strong knowledge of current IT and data market trends and technology innovations. Proven track record of managing large globally dispersed teams. Hands-on and current test automation practitioner and able to configure environments with scripting Experience within the IT industry, leading high-performing test teams. Working knowledge of creating, configuring and maintaining cloud-based test environments. Excellent stakeholder engagement and communication skills. What we can offer you We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, online discounts and lifestyle management services. We recognise the value of flexible working and embrace hybrid working, so that we can learn, grow and succeed together. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here . About A&O Shearman A&O Shearman is a new global industry-leading law firm, with nearly 50 offices in 29 countries worldwide. Our fluency in English law, US law, and the laws of the world's most dynamic markets, enables us to provide unmatched insight and seamless delivery to clients. We work on challenging and important deals and disputes that have the potential to shape the future. We offer exceptional opportunities for our people; opportunities to work for the world's leading businesses; to transform the status quo, and to deliver your best work, helping you and your career to thrive, while delivering unparalleled outcomes for our clients. Whether you're helping clients solve complex challenges, transforming the ways we manage our business, or ensuring the smooth-running of our operations, this is an environment where you can belong and excel. We provide first-rate training and development, we are committed to an inclusive environment, and we provide support and ways of working that help you optimise your wellbeing. What truly defines a career with us? We recruit the best and ask for the best of you. And together, we will redefine success.
Join Ofwat's Business Retail Market Team as a Policy Lead Office Location: London (E14 4HD) or Birmingham (B5 4UA) with hybrid working About Us We are Ofwat, the Water Services Regulation Authority, a non-ministerial government department responsible for regulating the water sector in England and Wales. The water sector is entering a new chapter. Following the Independent Water Commission's Final Report and subsequent White Paper - 'New Vision for Water', the UK government has set out a bold new direction - one that brings together expertise from across the sector to deliver better outcomes for customers and the environment. Ofwat is working in collaboration with the government and other regulators to help establish a new body for England, combining our strengths with those of the Drinking Water Inspectorate, the Environment Agency, and Natural England. We're also continuing to engage with the Welsh Government to support future decisions for Wales. While these changes take shape, our mission remains the same: to hold water companies to account, drive performance, and ensure the sector delivers real value for customers, communities, and the environment. If you're passionate about making a difference, this is a unique moment to join us and help shape the future of water, and together we can continue to make a positive impact. The Role We are looking for a Policy Lead to join our Business Retail Market Team at Principal level. The team has a multi-faceted programme of work aimed at improving the Business Retail Market so that it delivers better outcomes for customers, society and the environment. The team aims to do this through initiatives on regulatory customer protections, improving company performance, and monitoring and enforcement work. All our work here involves extensive engagement with external stakeholders. Now is a particularly exciting time to join the team as we are at an important juncture in the development of the market - we have recently established revised customer protections. Work is underway to improve supplier of last resort arrangements in the market and to review retail price caps for the Business Retail Market. We are also stepping up our market monitoring and work to ensure companies comply with their obligations with respect to customer protections. As a Principal in the Business Retail Market team, you will lead and support a number of strategically important workstreams. These are likely to include leading Ofwat's role in understanding and monitoring and where relevant strengthening customer protections, improving trading parties' support for the market, and working with industry and stakeholders to deliver change. As you will be part of a small and dynamic team, you will also work flexibly across the team's various functions relating to the Business Retail Market. You will also represent Ofwat on industry Committees and Working Groups as appropriate. We seek a Principal who can lead work from a policy perspective. Given the role is related to competitive retail markets, we would also particularly welcome candidates who have some knowledge or experience of economics or applying economic principles in a regulated context and/or regarding competitive markets. About You Below are some of the key essential experience, skills & knowledge required for this post: Skills and experience in formulating, presenting, and writing clear and concise evidence-based advice to inform policy making, decision building and recommendations, for a range of audiences and to encourage and respond to constructive challenge to build confidence in decision-making. This would ideally be from a public policy or regulatory policy background. Knowledge or experience of markets, competition and regulation, and the benefits markets and competition can deliver for customers. This would ideally include the identification and application of relevant economic, legal and policy frameworks and requirements. Outstanding analytical and problem-solving skills, including experience of identifying, analysing and accurately interpreting a range of information and insights to inform evidence-based decisions and solutions for complex problems. Ability to effectively plan, prioritise and deliver large projects and programmes of work both directly and by managing multi-disciplinary teams, and where necessary external advisors/consultants. Experience of building and maintaining constructive working relationships with a diverse set of internal and external stakeholders to understand their needs, expectations, and priorities, and to influence and collaborate effectively to deliver desired outcomes. Why You Should Join Us: People Centric: Our people are at the heart of Ofwat and everything we do - we ensure all voices are heard and treat each other with respect; you'll be given the autonomy and the support to do your role in the best way. Innovative Work Environment: We embrace agile and new ways of working and have a culture build on trust, flexibility, and collaboration. Development Opportunities: Gain valuable experience and develop your skills in a supportive and dynamic setting. Work-Life Balance: Enjoy the flexibility of working from home combined with the benefits of in person collaboration in our Birmingham and London offices. Excellent employer pension contributions of up to 30%. 25 days' annual leave, increasing to 30 with each year of service, plus bank holidays and an extra 2.5 days of privilege leave. Access to exclusive discounts on a variety of goods and services, including retail outlets, theatre tickets, holidays, insurance, and a gym membership. Fees paid for membership of relevant professional bodies. Up to 3 volunteering days per year. Recognition vouchers scheme rewarding your hard work. Generous shared parental leave and pay supporting your family life. Follow the link to apply for full details about the role. Please ensure you have submitted your application in full before the below deadline. Closing date: 23.55 on 14 July 2026.
Jun 29, 2026
Full time
Join Ofwat's Business Retail Market Team as a Policy Lead Office Location: London (E14 4HD) or Birmingham (B5 4UA) with hybrid working About Us We are Ofwat, the Water Services Regulation Authority, a non-ministerial government department responsible for regulating the water sector in England and Wales. The water sector is entering a new chapter. Following the Independent Water Commission's Final Report and subsequent White Paper - 'New Vision for Water', the UK government has set out a bold new direction - one that brings together expertise from across the sector to deliver better outcomes for customers and the environment. Ofwat is working in collaboration with the government and other regulators to help establish a new body for England, combining our strengths with those of the Drinking Water Inspectorate, the Environment Agency, and Natural England. We're also continuing to engage with the Welsh Government to support future decisions for Wales. While these changes take shape, our mission remains the same: to hold water companies to account, drive performance, and ensure the sector delivers real value for customers, communities, and the environment. If you're passionate about making a difference, this is a unique moment to join us and help shape the future of water, and together we can continue to make a positive impact. The Role We are looking for a Policy Lead to join our Business Retail Market Team at Principal level. The team has a multi-faceted programme of work aimed at improving the Business Retail Market so that it delivers better outcomes for customers, society and the environment. The team aims to do this through initiatives on regulatory customer protections, improving company performance, and monitoring and enforcement work. All our work here involves extensive engagement with external stakeholders. Now is a particularly exciting time to join the team as we are at an important juncture in the development of the market - we have recently established revised customer protections. Work is underway to improve supplier of last resort arrangements in the market and to review retail price caps for the Business Retail Market. We are also stepping up our market monitoring and work to ensure companies comply with their obligations with respect to customer protections. As a Principal in the Business Retail Market team, you will lead and support a number of strategically important workstreams. These are likely to include leading Ofwat's role in understanding and monitoring and where relevant strengthening customer protections, improving trading parties' support for the market, and working with industry and stakeholders to deliver change. As you will be part of a small and dynamic team, you will also work flexibly across the team's various functions relating to the Business Retail Market. You will also represent Ofwat on industry Committees and Working Groups as appropriate. We seek a Principal who can lead work from a policy perspective. Given the role is related to competitive retail markets, we would also particularly welcome candidates who have some knowledge or experience of economics or applying economic principles in a regulated context and/or regarding competitive markets. About You Below are some of the key essential experience, skills & knowledge required for this post: Skills and experience in formulating, presenting, and writing clear and concise evidence-based advice to inform policy making, decision building and recommendations, for a range of audiences and to encourage and respond to constructive challenge to build confidence in decision-making. This would ideally be from a public policy or regulatory policy background. Knowledge or experience of markets, competition and regulation, and the benefits markets and competition can deliver for customers. This would ideally include the identification and application of relevant economic, legal and policy frameworks and requirements. Outstanding analytical and problem-solving skills, including experience of identifying, analysing and accurately interpreting a range of information and insights to inform evidence-based decisions and solutions for complex problems. Ability to effectively plan, prioritise and deliver large projects and programmes of work both directly and by managing multi-disciplinary teams, and where necessary external advisors/consultants. Experience of building and maintaining constructive working relationships with a diverse set of internal and external stakeholders to understand their needs, expectations, and priorities, and to influence and collaborate effectively to deliver desired outcomes. Why You Should Join Us: People Centric: Our people are at the heart of Ofwat and everything we do - we ensure all voices are heard and treat each other with respect; you'll be given the autonomy and the support to do your role in the best way. Innovative Work Environment: We embrace agile and new ways of working and have a culture build on trust, flexibility, and collaboration. Development Opportunities: Gain valuable experience and develop your skills in a supportive and dynamic setting. Work-Life Balance: Enjoy the flexibility of working from home combined with the benefits of in person collaboration in our Birmingham and London offices. Excellent employer pension contributions of up to 30%. 25 days' annual leave, increasing to 30 with each year of service, plus bank holidays and an extra 2.5 days of privilege leave. Access to exclusive discounts on a variety of goods and services, including retail outlets, theatre tickets, holidays, insurance, and a gym membership. Fees paid for membership of relevant professional bodies. Up to 3 volunteering days per year. Recognition vouchers scheme rewarding your hard work. Generous shared parental leave and pay supporting your family life. Follow the link to apply for full details about the role. Please ensure you have submitted your application in full before the below deadline. Closing date: 23.55 on 14 July 2026.
Customer Service and Sales Advisor Birkenhead (relocating to Bromborough later this year) Full-Time £28,550 per annum About Us Simple Lighting is one of the UK's leading online LED lighting retailers. Since 2009 we've supplied over 1,000 premium LED products to homeowners, Electricians, contractors and commercial clients across the country, and we've earned more than 13,000 five-star reviews along the way. We're a close-knit, fast-moving team on Merseyside, and we're growing. This is a real chance to join a business where what you do genuinely shows. The Role You'll be the first point of contact for our customers, helping with everything from a single LED bulb to a full commercial lighting project. You'll handle inbound calls and emails, guide people to the right products, and make sure every conversation leaves a good impression. It's varied work. One call you're helping a homeowner pick the right downlight, the next you're talking a contractor through a 200-fitting commercial order. You don't need lighting knowledge to start. Full training is provided and we'll back your development the whole way. What you'll be doing: Being the friendly, knowledgeable first point of contact by phone and email, helping customers with products, orders, deliveries and returns. Helping customers find the right lighting for their project and turning enquiries into orders by understanding what they actually need. Building genuine product expertise across our range (with full training) so you can answer questions with confidence. Handling practical technical questions such as compatibility, wattage, colour temperature and beam angles, and passing the trickier ones to the right person. Spotting where a complementary product would genuinely help a customer and making outbound calls to existing and prospective customers where there's a real fit. Keeping our e-commerce and CRM systems (Magento 2) accurate and up to date. Working with the warehouse team to track orders and sort out fulfilment, returns and warranty issues fairly and quickly. Lending a hand to the wider office team when things get busy. About You You enjoy helping people and take pride in doing things properly. You don't need to be an Electrician, but you are curious, reliable and a strong communicator. Essential: Previous experience in customer service, sales or retail. Clear, friendly and professional communication, written and verbal. Confident with computers and quick to learn new systems. Strong attention to detail and able to juggle several enquiries at once. A real interest in finding the right solution for the customer, not just making a sale. Reliable and consistent, the kind of person a team can count on. Desirable: Experience in lighting, electrical, construction or home improvement. Familiarity with e-commerce or order management systems (Magento, Shopify or similar). Experience in a B2B or trade-facing role. A background in technical product support or specification queries. What you'll get: £28,550 a year, paid monthly. Structured pay progression, with clear routes to increase your earnings through skills, training and performance. Generous staff discount across our full LED lighting range. Free on-site parking. Full product and systems training from day one. No lighting knowledge needed to start. Genuine career progression as the business grows. A modern, well-equipped workplace, currently in Birkenhead and moving to Bromborough later this year (a short move within the area). A supportive team where you're valued, not just a number. How to Apply Send us your CV. We review applications as they come in, so please don't wait. We're an equal opportunities employer and welcome applications from all backgrounds.
Jun 29, 2026
Full time
Customer Service and Sales Advisor Birkenhead (relocating to Bromborough later this year) Full-Time £28,550 per annum About Us Simple Lighting is one of the UK's leading online LED lighting retailers. Since 2009 we've supplied over 1,000 premium LED products to homeowners, Electricians, contractors and commercial clients across the country, and we've earned more than 13,000 five-star reviews along the way. We're a close-knit, fast-moving team on Merseyside, and we're growing. This is a real chance to join a business where what you do genuinely shows. The Role You'll be the first point of contact for our customers, helping with everything from a single LED bulb to a full commercial lighting project. You'll handle inbound calls and emails, guide people to the right products, and make sure every conversation leaves a good impression. It's varied work. One call you're helping a homeowner pick the right downlight, the next you're talking a contractor through a 200-fitting commercial order. You don't need lighting knowledge to start. Full training is provided and we'll back your development the whole way. What you'll be doing: Being the friendly, knowledgeable first point of contact by phone and email, helping customers with products, orders, deliveries and returns. Helping customers find the right lighting for their project and turning enquiries into orders by understanding what they actually need. Building genuine product expertise across our range (with full training) so you can answer questions with confidence. Handling practical technical questions such as compatibility, wattage, colour temperature and beam angles, and passing the trickier ones to the right person. Spotting where a complementary product would genuinely help a customer and making outbound calls to existing and prospective customers where there's a real fit. Keeping our e-commerce and CRM systems (Magento 2) accurate and up to date. Working with the warehouse team to track orders and sort out fulfilment, returns and warranty issues fairly and quickly. Lending a hand to the wider office team when things get busy. About You You enjoy helping people and take pride in doing things properly. You don't need to be an Electrician, but you are curious, reliable and a strong communicator. Essential: Previous experience in customer service, sales or retail. Clear, friendly and professional communication, written and verbal. Confident with computers and quick to learn new systems. Strong attention to detail and able to juggle several enquiries at once. A real interest in finding the right solution for the customer, not just making a sale. Reliable and consistent, the kind of person a team can count on. Desirable: Experience in lighting, electrical, construction or home improvement. Familiarity with e-commerce or order management systems (Magento, Shopify or similar). Experience in a B2B or trade-facing role. A background in technical product support or specification queries. What you'll get: £28,550 a year, paid monthly. Structured pay progression, with clear routes to increase your earnings through skills, training and performance. Generous staff discount across our full LED lighting range. Free on-site parking. Full product and systems training from day one. No lighting knowledge needed to start. Genuine career progression as the business grows. A modern, well-equipped workplace, currently in Birkenhead and moving to Bromborough later this year (a short move within the area). A supportive team where you're valued, not just a number. How to Apply Send us your CV. We review applications as they come in, so please don't wait. We're an equal opportunities employer and welcome applications from all backgrounds.
Rarely does an opportunity arise that combines genuine leadership responsibility, a varied and stimulating client portfolio, and a firm culture that truly puts its people first, but this role does exactly that. We are excited to be recruiting on behalf of a leading firm of Chartered Accountants in Edinburgh, who are seeking an experienced and accomplished Business Services Manager to join their highly regarded team, offering flexible working, a company pension, and much more! Crowe Watson Recruitment is widely recognised as one of the UK's most dedicated and knowledgeable specialist recruiters within the accountancy profession, with a strong and well-established presence across the Scottish market. With a team of consultants who take the time to truly understand both client requirements and candidate aspirations, Crowe Watson consistently delivers a recruitment experience that is thoughtful, transparent, and results-driven. If you are considering your next career move in Edinburgh or the wider Scottish market, Crowe Watson is the partner you want by your side. Edinburgh continues to thrive as one of the UK's most prestigious and commercially rich professional services destinations, and this firm has built an enviable reputation at the heart of that community. As Business Services Manager, you will take ownership of a diverse and rewarding portfolio of clients, overseeing the delivery of accounts, tax, and wider business services whilst leading and inspiring a talented team of professionals. This is a firm that champions progression, rewards ambition, and provides a genuinely collegiate working environment where managers are empowered to make a real difference. You might not meet all the criteria, but if you are passionate about developing yourself and your career, we'd love to hear from you. Crowe Watson is acting as an Employment Agency. References to pay rates are indicative and salary is dependent on experience. Please note that Crowe Watson Recruitment is unable to assist with sponsorship applications; all candidates must have the right to work in the UK without restriction. Key Responsibilities Managing a varied portfolio of clients, overseeing the delivery of accounts, tax, and business advisory services Reviewing work prepared by junior and semi-senior staff, ensuring quality and accuracy throughout Acting as a trusted point of contact for clients, building and maintaining strong long-term relationships Supporting partners on complex assignments and contributing to strategic client planning Leading, mentoring, and developing members of the business services team Contributing to business development activity and identifying opportunities to grow the firm's client base Requirements ACA or ACCA qualified with a strong background in business services gained within practice At least five years' experience working within a UK Practice environment Proven experience managing a portfolio of clients and leading a team in a practice setting Strong technical knowledge of UK accounting standards, corporation tax, and financial reporting Excellent leadership and communication skills with a confident and professional client-facing manner Commercially astute with a proactive approach and a genuine ambition to contribute to the firm's continued success
Jun 29, 2026
Full time
Rarely does an opportunity arise that combines genuine leadership responsibility, a varied and stimulating client portfolio, and a firm culture that truly puts its people first, but this role does exactly that. We are excited to be recruiting on behalf of a leading firm of Chartered Accountants in Edinburgh, who are seeking an experienced and accomplished Business Services Manager to join their highly regarded team, offering flexible working, a company pension, and much more! Crowe Watson Recruitment is widely recognised as one of the UK's most dedicated and knowledgeable specialist recruiters within the accountancy profession, with a strong and well-established presence across the Scottish market. With a team of consultants who take the time to truly understand both client requirements and candidate aspirations, Crowe Watson consistently delivers a recruitment experience that is thoughtful, transparent, and results-driven. If you are considering your next career move in Edinburgh or the wider Scottish market, Crowe Watson is the partner you want by your side. Edinburgh continues to thrive as one of the UK's most prestigious and commercially rich professional services destinations, and this firm has built an enviable reputation at the heart of that community. As Business Services Manager, you will take ownership of a diverse and rewarding portfolio of clients, overseeing the delivery of accounts, tax, and wider business services whilst leading and inspiring a talented team of professionals. This is a firm that champions progression, rewards ambition, and provides a genuinely collegiate working environment where managers are empowered to make a real difference. You might not meet all the criteria, but if you are passionate about developing yourself and your career, we'd love to hear from you. Crowe Watson is acting as an Employment Agency. References to pay rates are indicative and salary is dependent on experience. Please note that Crowe Watson Recruitment is unable to assist with sponsorship applications; all candidates must have the right to work in the UK without restriction. Key Responsibilities Managing a varied portfolio of clients, overseeing the delivery of accounts, tax, and business advisory services Reviewing work prepared by junior and semi-senior staff, ensuring quality and accuracy throughout Acting as a trusted point of contact for clients, building and maintaining strong long-term relationships Supporting partners on complex assignments and contributing to strategic client planning Leading, mentoring, and developing members of the business services team Contributing to business development activity and identifying opportunities to grow the firm's client base Requirements ACA or ACCA qualified with a strong background in business services gained within practice At least five years' experience working within a UK Practice environment Proven experience managing a portfolio of clients and leading a team in a practice setting Strong technical knowledge of UK accounting standards, corporation tax, and financial reporting Excellent leadership and communication skills with a confident and professional client-facing manner Commercially astute with a proactive approach and a genuine ambition to contribute to the firm's continued success
Summary: Are you seeking a team that shares your passion for providing excellent customer service? Are you a determined individual? Do you enjoy setting goals for yourself? If so, this is a chance you won't want to pass up This is a critical position within our fast-paced, friendly, and award-winning Customer Service team. You understand your customer's point of view and make them feel important. Your warmth, passion, and commitment will assist us in getting it right the first time for our customers. No two days are the same. You'll help customers with water bills, refunds, payment plans, and occupant changes. You'll also be helpful if they have problems with their water supply. You enjoy working towards targets, love problem solving, and take satisfaction in delivering the best solutions possible. The salary is £25,948.87. We also offer bonuses for meeting targets. You can earn an extra £3,000 on average and up to £6,300 in total. Monday through Friday, 08:00 - 19:00, and Saturday, 08:00 - 13:00. You'll be assigned to a shift pattern that includes one Saturday every six weeks. The rotas are created in advance so that you can plan. Previous call centre experienceis preferred but not required. Ideally, you'll have experience in a customer facing or customer focused position. You're eager to learn and respond well to feedback. We provide thorough induction training, ongoing coaching, and the support and encouragement you need to get started well. In our vibrant, friendlycall centre, you'll find plenty to do, including regular competitions, rewards, team nights, social events, and paid volunteering days to support issues you care about. This position offers numerous prospects for progression. For example, most of our management began their careers as Customer Service Advisors. You'll have the opportunity to move throughout the department to learn new skills and try out for other roles. As a result, now is a perfect opportunity to launch a successful career and contribute to the success of our Customer Service team. Main responsibilities: Provide an excellent customer experience by being flexible to resolve all customer contacts within the company timescales and contribute to customer satisfaction score. Maintain focus on meeting targets and adhere to business processes, data protection, regulatory compliance and attendance. Build relationships with peers and colleagues to enhance the team working environment, resolve customer problems and ensure successful productivity. Proactively use information and resources to ensure that skills and knowledge are kept up to date and continuously developed. Attend and contribute to team meetings with team, peers and colleagues. To be available to support the business in peak periods by covering post room and reception duties and by being part of a standby rota emergency periods. You'll need: Skills / Qualifications / Experience Achieved GCSE Maths and English at Grade 4/C (or equivalent) Commitment to providing excellent customer service Dedication to finding the best solutions to problems Excellent computer abilities Outstanding writing and vocal communication abilities It will be a bonus if you have: Skills / Qualifications / Experience Previous customer service / call centre experience would be advantageous Employees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time. We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: £25,948.87 starting salary + bonus
Jun 29, 2026
Full time
Summary: Are you seeking a team that shares your passion for providing excellent customer service? Are you a determined individual? Do you enjoy setting goals for yourself? If so, this is a chance you won't want to pass up This is a critical position within our fast-paced, friendly, and award-winning Customer Service team. You understand your customer's point of view and make them feel important. Your warmth, passion, and commitment will assist us in getting it right the first time for our customers. No two days are the same. You'll help customers with water bills, refunds, payment plans, and occupant changes. You'll also be helpful if they have problems with their water supply. You enjoy working towards targets, love problem solving, and take satisfaction in delivering the best solutions possible. The salary is £25,948.87. We also offer bonuses for meeting targets. You can earn an extra £3,000 on average and up to £6,300 in total. Monday through Friday, 08:00 - 19:00, and Saturday, 08:00 - 13:00. You'll be assigned to a shift pattern that includes one Saturday every six weeks. The rotas are created in advance so that you can plan. Previous call centre experienceis preferred but not required. Ideally, you'll have experience in a customer facing or customer focused position. You're eager to learn and respond well to feedback. We provide thorough induction training, ongoing coaching, and the support and encouragement you need to get started well. In our vibrant, friendlycall centre, you'll find plenty to do, including regular competitions, rewards, team nights, social events, and paid volunteering days to support issues you care about. This position offers numerous prospects for progression. For example, most of our management began their careers as Customer Service Advisors. You'll have the opportunity to move throughout the department to learn new skills and try out for other roles. As a result, now is a perfect opportunity to launch a successful career and contribute to the success of our Customer Service team. Main responsibilities: Provide an excellent customer experience by being flexible to resolve all customer contacts within the company timescales and contribute to customer satisfaction score. Maintain focus on meeting targets and adhere to business processes, data protection, regulatory compliance and attendance. Build relationships with peers and colleagues to enhance the team working environment, resolve customer problems and ensure successful productivity. Proactively use information and resources to ensure that skills and knowledge are kept up to date and continuously developed. Attend and contribute to team meetings with team, peers and colleagues. To be available to support the business in peak periods by covering post room and reception duties and by being part of a standby rota emergency periods. You'll need: Skills / Qualifications / Experience Achieved GCSE Maths and English at Grade 4/C (or equivalent) Commitment to providing excellent customer service Dedication to finding the best solutions to problems Excellent computer abilities Outstanding writing and vocal communication abilities It will be a bonus if you have: Skills / Qualifications / Experience Previous customer service / call centre experience would be advantageous Employees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time. We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: £25,948.87 starting salary + bonus
OUTSTANDING OPPORTUNITY FOR HR ADVISOR/ASSISTANT/ADMINISTRATOR TO JOIN THIS GROWING PAN-EUROPEAN HOSPITALITY/LEISURE BUSINESS. My Client, one of the leading leisure/ hospitality businesses in the UK, is now looking for an HR advisor to join the team in their busy Head Office in Surrey. Ideal for an experienced HR Administrator or Hr Advisor who ideally (but not necessarily) has experience within the retail, hospitality, or leisure industries. As an HR Adviser, you will play a key role in supporting managers and crew across the business with day-to-day people matters. You will provide practical HR support, ensuring consistency, compliance, and a positive crew experience across all sites. This role is ideal for someone who enjoys a fast-paced environment and is confident in managing a wide range of employee relations cases while building strong relationships with stakeholders.On offer is a competitive salary, hybrid working, and some unusual company benefits! KEY RESPONSIBILITIES HR Operations Support the full employee lifecycle, including onboarding, employment and leaver processes, ensuring all activities align with payroll cut-off dates and internal processes. Carry out and monitor compliance checks, including Right to Work (RTW), Disclosure and Barring Service (DBS), and DVLA checks, ensuring all legal and regulatory requirements are met. Maintain accurate and up-to-date personnel records across HR systems (e.g. Fourth) and Learning Management Systems (e.g. Mission Control), ensuring data integrity at all times. Prepare and issue standard HR documentation, including contracts, references, and other personnel communications. Prepare parental leave letters, calculations and other relevant documentation Manage the HR inbox, responding to queries in a timely, professional, and supportive manner, escalating where appropriate. Policy and Compliance Support the review and updating of HR policies and procedures in line with legislative changes and evolving business needs. Ensure all HR activities are fully compliant with GDPR and data protection requirements, maintaining strict confidentiality at all times. Promote consistent application of policies across the business, supporting and guiding managers to apply them effectively. Projects & Continuous Improvement Support wider People initiatives, including engagement surveys (e.g. GPTW), wellbeing programmes, and culture-focused projects. Support the implementation of organisational or structural changes within HR systems, ensuring accuracy and alignment. Contribute to the continuous improvement of HR systems, processes, and ways of working to enhance efficiency, compliance, and user experience. General Administration Provide administrative support to the People Team on ad-hoc projects, initiatives, and events. Essential Proven experience in a generalist HR role Excellent communication and stakeholder management skills. Ability to work in a fast-paced, operational environment. Strong organisational and administrative skills with attention to detail. Approachable and credible, with the ability to build trust quickly. Resilient and able to handle sensitive situations professionally. Strong team player aligned to a real Team culture. Please apply via the link below ASAP or contact Ian Gerstein for more information.
Jun 29, 2026
Full time
OUTSTANDING OPPORTUNITY FOR HR ADVISOR/ASSISTANT/ADMINISTRATOR TO JOIN THIS GROWING PAN-EUROPEAN HOSPITALITY/LEISURE BUSINESS. My Client, one of the leading leisure/ hospitality businesses in the UK, is now looking for an HR advisor to join the team in their busy Head Office in Surrey. Ideal for an experienced HR Administrator or Hr Advisor who ideally (but not necessarily) has experience within the retail, hospitality, or leisure industries. As an HR Adviser, you will play a key role in supporting managers and crew across the business with day-to-day people matters. You will provide practical HR support, ensuring consistency, compliance, and a positive crew experience across all sites. This role is ideal for someone who enjoys a fast-paced environment and is confident in managing a wide range of employee relations cases while building strong relationships with stakeholders.On offer is a competitive salary, hybrid working, and some unusual company benefits! KEY RESPONSIBILITIES HR Operations Support the full employee lifecycle, including onboarding, employment and leaver processes, ensuring all activities align with payroll cut-off dates and internal processes. Carry out and monitor compliance checks, including Right to Work (RTW), Disclosure and Barring Service (DBS), and DVLA checks, ensuring all legal and regulatory requirements are met. Maintain accurate and up-to-date personnel records across HR systems (e.g. Fourth) and Learning Management Systems (e.g. Mission Control), ensuring data integrity at all times. Prepare and issue standard HR documentation, including contracts, references, and other personnel communications. Prepare parental leave letters, calculations and other relevant documentation Manage the HR inbox, responding to queries in a timely, professional, and supportive manner, escalating where appropriate. Policy and Compliance Support the review and updating of HR policies and procedures in line with legislative changes and evolving business needs. Ensure all HR activities are fully compliant with GDPR and data protection requirements, maintaining strict confidentiality at all times. Promote consistent application of policies across the business, supporting and guiding managers to apply them effectively. Projects & Continuous Improvement Support wider People initiatives, including engagement surveys (e.g. GPTW), wellbeing programmes, and culture-focused projects. Support the implementation of organisational or structural changes within HR systems, ensuring accuracy and alignment. Contribute to the continuous improvement of HR systems, processes, and ways of working to enhance efficiency, compliance, and user experience. General Administration Provide administrative support to the People Team on ad-hoc projects, initiatives, and events. Essential Proven experience in a generalist HR role Excellent communication and stakeholder management skills. Ability to work in a fast-paced, operational environment. Strong organisational and administrative skills with attention to detail. Approachable and credible, with the ability to build trust quickly. Resilient and able to handle sensitive situations professionally. Strong team player aligned to a real Team culture. Please apply via the link below ASAP or contact Ian Gerstein for more information.
Job Title: Lead Mechanical Engineer - Product Assurance Location: Barrow-In-Furness, Hybrid We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: Circa £55,000 depending on experience Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering advanced, technology-led defence, aerospace and security solutions, shaping a safer future for all of us. From the depths of the ocean to the far reaches of space, there's no limit to where a career at BAE Systems could take you. What you will be doing: In this role, you will deliver engineering assurance across Maritime Submarines products, ensuring product integrity and compliance across major programmes. You will plan and prioritise assurance activities using a risk-based approach, l ead assurance reviews, and provide i ndependent oversight of engineering d ecisions. You will work closely with engineering and business teams to influence product quality, support safe delivery, and act as an i ndependent voice in safety assurance, ensuring products meet required standards across the full engineering lifecycle. Core duties: Deliver engineering assurance across submarine programmes, ensuring alignment with the Product Assurance Framework and maintaining product integrity Plan and prioritise assurance activities using a risk-based approach, focusing on key technical risks L ead and support assurance reviews, validating design d ecisions, technical bids, and engineering evidence Provide i ndependent oversight to design and technical reviews, ensuring compliance with engineering standards and policies Ensure products are safe, compliant, cost-effective, and fully integrated, with hazards demonstrated ALARP and configurations controlled Collaborate across engineering and business teams to influence outcomes, drive quality, and support programme delivery Apply mechanical engineering e xpertise across design, testing, commissioning, and design proving activities, including verification and validation Utilise event reporting, root cause a nalysis, audits, and change m anagement to resolve technical issues and drive continuous improvement Essential Skills: Mechanical engineering knowledge across the full engineering lifecycle (design, testing, commissioning, verification & validation) Experience delivering engineering assurance or operating within assurance/governance frameworks S trong understanding of risk-based approaches, hazard m anagement (ALARP), and safety assurance Experience l eading or supporting technical and design reviews, including validation of engineering evidence Knowledge of configuration c ontrol, change m anagement, and engineering compliance within regulated environments Experience in root cause a nalysis, audits, and event/incident reporting S trong stakeholder engagement and ability to influence across engineering and business teams Ability to interpret and c hallenge technical d ecisions to ensure product safety, quality, and integration The Product Assurance Team: The Product Assurance team sits at the centre of c omplex submarine programme delivery, providing i ndependent oversight and assurance across engineering activities. You will contribute to assurance schedules and gain exposure to audits, inspections, reviews, tests, and trials, while supporting issue investigations and tracking assurance activities. This role offers the opportunity to act as a trusted technical advisor, directly supporting the safety and integrity of advanced submarine systems. Relocation support may be available across submarine roles, subject to eligibility criteria. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We welcome applications from all suitably qualified people and encourage discussion of reasonable adjustments where needed. Please be aware that many roles at BAE Systems are subject to security and export c ontrol restrictions. A pplicants m ust meet Baseline Personnel Security Standard, and many roles require higher levels of National Security Vetting, including 5-10 years continuous UK residency depending on t he role. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. Lifelong learning, meaningful work, and a supportive culture enable you to grow with c onfidence. You'll be recognised for your contribution and supported with rewards that matter most to you. Closing Date: 19th July 2026 We reserve the right to close this vacancy early if we receive sufficient applications. If you are interested, please apply as early as possible.
Jun 29, 2026
Full time
Job Title: Lead Mechanical Engineer - Product Assurance Location: Barrow-In-Furness, Hybrid We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: Circa £55,000 depending on experience Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering advanced, technology-led defence, aerospace and security solutions, shaping a safer future for all of us. From the depths of the ocean to the far reaches of space, there's no limit to where a career at BAE Systems could take you. What you will be doing: In this role, you will deliver engineering assurance across Maritime Submarines products, ensuring product integrity and compliance across major programmes. You will plan and prioritise assurance activities using a risk-based approach, l ead assurance reviews, and provide i ndependent oversight of engineering d ecisions. You will work closely with engineering and business teams to influence product quality, support safe delivery, and act as an i ndependent voice in safety assurance, ensuring products meet required standards across the full engineering lifecycle. Core duties: Deliver engineering assurance across submarine programmes, ensuring alignment with the Product Assurance Framework and maintaining product integrity Plan and prioritise assurance activities using a risk-based approach, focusing on key technical risks L ead and support assurance reviews, validating design d ecisions, technical bids, and engineering evidence Provide i ndependent oversight to design and technical reviews, ensuring compliance with engineering standards and policies Ensure products are safe, compliant, cost-effective, and fully integrated, with hazards demonstrated ALARP and configurations controlled Collaborate across engineering and business teams to influence outcomes, drive quality, and support programme delivery Apply mechanical engineering e xpertise across design, testing, commissioning, and design proving activities, including verification and validation Utilise event reporting, root cause a nalysis, audits, and change m anagement to resolve technical issues and drive continuous improvement Essential Skills: Mechanical engineering knowledge across the full engineering lifecycle (design, testing, commissioning, verification & validation) Experience delivering engineering assurance or operating within assurance/governance frameworks S trong understanding of risk-based approaches, hazard m anagement (ALARP), and safety assurance Experience l eading or supporting technical and design reviews, including validation of engineering evidence Knowledge of configuration c ontrol, change m anagement, and engineering compliance within regulated environments Experience in root cause a nalysis, audits, and event/incident reporting S trong stakeholder engagement and ability to influence across engineering and business teams Ability to interpret and c hallenge technical d ecisions to ensure product safety, quality, and integration The Product Assurance Team: The Product Assurance team sits at the centre of c omplex submarine programme delivery, providing i ndependent oversight and assurance across engineering activities. You will contribute to assurance schedules and gain exposure to audits, inspections, reviews, tests, and trials, while supporting issue investigations and tracking assurance activities. This role offers the opportunity to act as a trusted technical advisor, directly supporting the safety and integrity of advanced submarine systems. Relocation support may be available across submarine roles, subject to eligibility criteria. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We welcome applications from all suitably qualified people and encourage discussion of reasonable adjustments where needed. Please be aware that many roles at BAE Systems are subject to security and export c ontrol restrictions. A pplicants m ust meet Baseline Personnel Security Standard, and many roles require higher levels of National Security Vetting, including 5-10 years continuous UK residency depending on t he role. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. Lifelong learning, meaningful work, and a supportive culture enable you to grow with c onfidence. You'll be recognised for your contribution and supported with rewards that matter most to you. Closing Date: 19th July 2026 We reserve the right to close this vacancy early if we receive sufficient applications. If you are interested, please apply as early as possible.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons As a firm our focus on delivering quality audit work for the benefit of the public interest is our key priority. Our Audit teams are essential, not just to BDO, but to the whole economy. With specialist knowledge of sectors, markets and geographies; our auditors have the business understanding necessary to deliver the high quality and robust audits that companies and their stakeholders can trust. As part of our Audit team, you'll receive the support you need to reach your potential. From completing professional qualifications to developing new skills and exploring different learning opportunities, you'll join a friendly and diverse team whose work really matters. Use your skills to build a career in Audit at BDO. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You'll be someone : With the ability to identify risk matters and raises with a manager and/or partner, while exercising judgement within agreed parameters. Who can identify and understand needs of the Audited Entity, suggest potential solutions on technical matters and communicate and agree the needs and potential solutions with Managers or Partner. Who can build and maintain strong relationships with new and established Audited Entities, identifying opportunities and be a point of contact throughout the year. With experience of conducting rigorous project and financial management on all projects, completing projects within agreed timescales and raising issues in a timely manner. Qualified ACA/ACCA/ICAS or overseas equivalent. Working knowledge of UK and International GAAS, IFRS, UK GAAP and Financial Reporting requirements. Working knowledge of financial products, firm services, issues regarding advice, and regulation and compliance, including anti-money laundering. Demonstrable knowledge of current economic and market trends. Experience supervising and coaching junior members of the team. Experience of managing projects. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Jun 29, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons As a firm our focus on delivering quality audit work for the benefit of the public interest is our key priority. Our Audit teams are essential, not just to BDO, but to the whole economy. With specialist knowledge of sectors, markets and geographies; our auditors have the business understanding necessary to deliver the high quality and robust audits that companies and their stakeholders can trust. As part of our Audit team, you'll receive the support you need to reach your potential. From completing professional qualifications to developing new skills and exploring different learning opportunities, you'll join a friendly and diverse team whose work really matters. Use your skills to build a career in Audit at BDO. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You'll be someone : With the ability to identify risk matters and raises with a manager and/or partner, while exercising judgement within agreed parameters. Who can identify and understand needs of the Audited Entity, suggest potential solutions on technical matters and communicate and agree the needs and potential solutions with Managers or Partner. Who can build and maintain strong relationships with new and established Audited Entities, identifying opportunities and be a point of contact throughout the year. With experience of conducting rigorous project and financial management on all projects, completing projects within agreed timescales and raising issues in a timely manner. Qualified ACA/ACCA/ICAS or overseas equivalent. Working knowledge of UK and International GAAS, IFRS, UK GAAP and Financial Reporting requirements. Working knowledge of financial products, firm services, issues regarding advice, and regulation and compliance, including anti-money laundering. Demonstrable knowledge of current economic and market trends. Experience supervising and coaching junior members of the team. Experience of managing projects. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Thrive Trowbridge are delighted to be working with our client in the Melksham area who are actively looking to recruit a People Advisor on a permanent, part-time basis . What you will be doing: Assisting with the recruitment life cycle process including managing applications, preparing shortlists and arranging interviews Working with managers, providing first line advice on people policies and pro click apply for full job details
Jun 29, 2026
Full time
Thrive Trowbridge are delighted to be working with our client in the Melksham area who are actively looking to recruit a People Advisor on a permanent, part-time basis . What you will be doing: Assisting with the recruitment life cycle process including managing applications, preparing shortlists and arranging interviews Working with managers, providing first line advice on people policies and pro click apply for full job details
Speaking for ourselves - The Living History of the Care Experienced movement Job Title: Programme Manager Contract: Fixed Term (Until end of August 2029) Hours: 35 hours per week (Monday to Friday with occasional evening/ weekend work) Salary: £46,000 per annum Location: Coram Campus, 41 Brunswick Square, London WC1N 1AZ (with national travel as required) Speaking For Ourselves is an exciting new programme funded by the National Lottery Heritage Fund that will collect and share the history of the care-experienced campaigning movement from the 1970s. It was conceived within the care-experienced community, emerging from long-standing discussions about how poorly the history of the care-experienced campaigning movement has been recorded-and how easily its achievements risk being forgotten. This important programme puts the voice of people with lived experience of care at the centre. The Speaking For Ourselves programme delivered by Coram is guided by majority care-experienced Programme Board and aims to work with the wider care experienced community. The Programme Board has an advisory and representative role, to guide the successful delivery of the programme make key decisions that shape its impact. Speaking For Ourselves will : Collect, record, and digitise documents, photographs, letters, publications, and objects Conduct personal history interviews with people involved in campaigns and efforts for change Commission written pieces to fill gaps in the historical record Create a permanent digital archive Produce podcasts, a moveable display, a schools module, and a toolkit for Children in Care Councils Deliver three national events (one per year) Engage care-experienced communities through workshops, open submissions, commissions, partnerships, and outreach Build a lasting resource for policymakers, educators, researchers, and future campaigners About the role The Programme Manager will be responsible for the delivery of this ambitious programme and will require exceptional project and person management, interpersonal and relationship-building skills, creativity, organisation and flexibility. Experience of managing NLHF projects would be a benefit. The post holder will report to the Managing Director of Coram Voice, and will be responsible for working with the Programme Board and Coram to manage delivery of the programme. The role will liaise closely with Coram's Executive Office and external partners including the London Metropolitan Archives. For more information about the main duties and responsibilities of this role please refer to the job description and person specification. Coram understands that people with lived experience of the care system may face barriers to and in employment. Recognising that such experience could be an asset to this programme (which may bring valuable skills, knowledge, insights and approaches directly relevant to the programme's success), we particularly welcome and encourage applications from care-experienced individuals. We will guarantee an interview for care experience applicants who meet the person specification. To apply for this role, please click on the 'apply now' button below to complete the application. Closing date: 8th July :00pm Interview date: 15th July on the Coram Campus, London WC1 We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service. Registered Charity No. 312278.
Jun 29, 2026
Full time
Speaking for ourselves - The Living History of the Care Experienced movement Job Title: Programme Manager Contract: Fixed Term (Until end of August 2029) Hours: 35 hours per week (Monday to Friday with occasional evening/ weekend work) Salary: £46,000 per annum Location: Coram Campus, 41 Brunswick Square, London WC1N 1AZ (with national travel as required) Speaking For Ourselves is an exciting new programme funded by the National Lottery Heritage Fund that will collect and share the history of the care-experienced campaigning movement from the 1970s. It was conceived within the care-experienced community, emerging from long-standing discussions about how poorly the history of the care-experienced campaigning movement has been recorded-and how easily its achievements risk being forgotten. This important programme puts the voice of people with lived experience of care at the centre. The Speaking For Ourselves programme delivered by Coram is guided by majority care-experienced Programme Board and aims to work with the wider care experienced community. The Programme Board has an advisory and representative role, to guide the successful delivery of the programme make key decisions that shape its impact. Speaking For Ourselves will : Collect, record, and digitise documents, photographs, letters, publications, and objects Conduct personal history interviews with people involved in campaigns and efforts for change Commission written pieces to fill gaps in the historical record Create a permanent digital archive Produce podcasts, a moveable display, a schools module, and a toolkit for Children in Care Councils Deliver three national events (one per year) Engage care-experienced communities through workshops, open submissions, commissions, partnerships, and outreach Build a lasting resource for policymakers, educators, researchers, and future campaigners About the role The Programme Manager will be responsible for the delivery of this ambitious programme and will require exceptional project and person management, interpersonal and relationship-building skills, creativity, organisation and flexibility. Experience of managing NLHF projects would be a benefit. The post holder will report to the Managing Director of Coram Voice, and will be responsible for working with the Programme Board and Coram to manage delivery of the programme. The role will liaise closely with Coram's Executive Office and external partners including the London Metropolitan Archives. For more information about the main duties and responsibilities of this role please refer to the job description and person specification. Coram understands that people with lived experience of the care system may face barriers to and in employment. Recognising that such experience could be an asset to this programme (which may bring valuable skills, knowledge, insights and approaches directly relevant to the programme's success), we particularly welcome and encourage applications from care-experienced individuals. We will guarantee an interview for care experience applicants who meet the person specification. To apply for this role, please click on the 'apply now' button below to complete the application. Closing date: 8th July :00pm Interview date: 15th July on the Coram Campus, London WC1 We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service. Registered Charity No. 312278.
Student Support Advisor Location: Birmingham Salary: £26,520 - £32,240 per annum Our client is a vibrant and forward-thinking higher education institution, dedicated to nurturing creativity and empowering students to reach their full potential. With campuses across the UK, Ireland, and Germany, they offer a diverse range of courses in modern music, performing arts, filmmaking and creative technology. Their commitment to excellence in creative arts education sets them apart, providing students with the knowledge, skills, and opportunities they need to succeed in their chosen fields. About the role As a Student Support Advisor, you'll provide frontline pastoral and wellbeing support to students navigating a range of personal and practical challenges. Working within a centrally coordinated, digital-first service, you'll play a key role in ensuring students feel heard, supported and guided to the right help at the right time. You'll manage a varied caseload, offering structured support through assessment, triage and one-to-one sessions, while working closely with colleagues across the University and external services to deliver a consistent and compassionate student experience. What You'll Do: Provide empathetic, trauma-informed support to students experiencing wellbeing, mental health or practical challenges Manage a caseload, delivering one-to-one support sessions both online and in person Carry out assessment and triage, identifying appropriate support and next steps Maintain accurate, confidential case records using digital systems such as TargetConnect Respond to student enquiries and contribute to drop-in sessions Refer students to internal or external specialist services as needed Escalate safeguarding concerns in line with procedures and use sound judgement in managing risk Work collaboratively with academic teams and external partners to support student outcomes Contribute to workshops, initiatives and wider activities that promote wellbeing and inclusion What You'll Bring: Experience supporting young adults, with an understanding of the challenges they may face The ability to provide supportive, non-judgemental and inclusive pastoral care Strong communication skills and confidence handling sensitive situations Good organisational skills, with a focus on accurate record-keeping Confidence working with digital systems in a case management environment The ability to manage your workload, use initiative and recognise when to escalate concerns Emotional resilience and a calm, professional approach in a busy setting A commitment to equality, inclusion and a positive student experience What's On Offer? Our client is a values-led organisation, with core values that underpin everything they do: Believe in Everyone. Challenge the Norm. Grow Together. Do the Right Thing. Own It. In addition to joining a committed and dedicated team, you will have access to: 25 days holiday per year (FTE) SMART pension A comprehensive benefits package Our client continually strives to create a culture of inclusivity so that they truly represent their diverse communities. They particularly welcome applications from people of colour who are underrepresented in their organisation. Our client is committed to promoting the safety and welfare of their students, therefore all successful applicants are required to complete a basic DBS disclosure. Depending on the role, you may be required to complete an enhanced check / enhanced check with barred list if required by statute and internal policy. How To Apply Interested in this opportunity, click apply to complete your application.
Jun 29, 2026
Full time
Student Support Advisor Location: Birmingham Salary: £26,520 - £32,240 per annum Our client is a vibrant and forward-thinking higher education institution, dedicated to nurturing creativity and empowering students to reach their full potential. With campuses across the UK, Ireland, and Germany, they offer a diverse range of courses in modern music, performing arts, filmmaking and creative technology. Their commitment to excellence in creative arts education sets them apart, providing students with the knowledge, skills, and opportunities they need to succeed in their chosen fields. About the role As a Student Support Advisor, you'll provide frontline pastoral and wellbeing support to students navigating a range of personal and practical challenges. Working within a centrally coordinated, digital-first service, you'll play a key role in ensuring students feel heard, supported and guided to the right help at the right time. You'll manage a varied caseload, offering structured support through assessment, triage and one-to-one sessions, while working closely with colleagues across the University and external services to deliver a consistent and compassionate student experience. What You'll Do: Provide empathetic, trauma-informed support to students experiencing wellbeing, mental health or practical challenges Manage a caseload, delivering one-to-one support sessions both online and in person Carry out assessment and triage, identifying appropriate support and next steps Maintain accurate, confidential case records using digital systems such as TargetConnect Respond to student enquiries and contribute to drop-in sessions Refer students to internal or external specialist services as needed Escalate safeguarding concerns in line with procedures and use sound judgement in managing risk Work collaboratively with academic teams and external partners to support student outcomes Contribute to workshops, initiatives and wider activities that promote wellbeing and inclusion What You'll Bring: Experience supporting young adults, with an understanding of the challenges they may face The ability to provide supportive, non-judgemental and inclusive pastoral care Strong communication skills and confidence handling sensitive situations Good organisational skills, with a focus on accurate record-keeping Confidence working with digital systems in a case management environment The ability to manage your workload, use initiative and recognise when to escalate concerns Emotional resilience and a calm, professional approach in a busy setting A commitment to equality, inclusion and a positive student experience What's On Offer? Our client is a values-led organisation, with core values that underpin everything they do: Believe in Everyone. Challenge the Norm. Grow Together. Do the Right Thing. Own It. In addition to joining a committed and dedicated team, you will have access to: 25 days holiday per year (FTE) SMART pension A comprehensive benefits package Our client continually strives to create a culture of inclusivity so that they truly represent their diverse communities. They particularly welcome applications from people of colour who are underrepresented in their organisation. Our client is committed to promoting the safety and welfare of their students, therefore all successful applicants are required to complete a basic DBS disclosure. Depending on the role, you may be required to complete an enhanced check / enhanced check with barred list if required by statute and internal policy. How To Apply Interested in this opportunity, click apply to complete your application.
SAP SuccessFactors Solution Engineer London Financial Services 100,000- 105,000 Are you an SAP SuccessFactors expert ready to lead enterprise-scale transformation and optimisation projects within a complex financial services environment? We're looking for an experienced SAP SuccessFactors Solution Engineer to take ownership of the architecture, configuration, optimisation, and delivery of the organisation's SAP SuccessFactors ecosystem. This is a high-impact role where you'll bridge People Strategy and Technology, leading both solution design and hands-on implementation across a modern HR technology landscape. You'll play a key role in shaping the future of People Technology during an exciting optimisation phase, working closely with senior stakeholders, SMEs, IT, Engineering teams, and external partners. The Opportunity As the SuccessFactors Solution Engineer, you will act as the lead architect and technical authority across the SAP SuccessFactors suite, including: Recruitment Onboarding 2.0 Employee Central EC Payroll PMGM Learning Compensation Joule AI Talent Intelligence Hub (TIH) Career & Talent Development This role combines strategic solution architecture with hands-on configuration and delivery responsibility. Key Responsibilities Solution Architecture & Design Partner with key stakeholders and SMEs to develop optimisation blueprints aligned to business objectives. Translate complex business and technical requirements into scalable solution designs. Architect robust, future-proof SAP SuccessFactors solutions and integrations aligned to the People Strategy and Technology Roadmap. Technical Delivery Lead technical design and configuration activities across multiple modules. Deliver hands-on system configuration through to deployment. Manage external 3rd party partners across integrations, provisioning, and complex change initiatives. Collaborate with IT and Engineering teams to deliver enterprise-wide People Technology solutions. Advisory & Leadership Provide expert guidance on SAP SuccessFactors innovations, roadmap opportunities, and emerging capabilities. Advise on process optimisation, technology adoption, and implementation best practice. Mentor and coach internal SMEs throughout the product development lifecycle. You will bring: Deep expertise across the SAP SuccessFactors product suite with relevant certifications. Proven experience delivering end-to-end SuccessFactors implementation and optimisation programmes. Strong hands-on configuration and technical delivery capability. Excellent understanding of cross-module dependencies and enterprise integrations. Knowledge of the wider SAP ecosystem and enterprise architecture. Strong analytical and problem-solving skills. Excellent stakeholder management and communication skills. A consultative approach with the ability to influence and drive adoption. UK PASSPORT HOLDER/ILR Essential - No Sponsorship available What's on Offer Salary up to 105,000 Opportunity to lead enterprise-wide transformation initiatives Collaborative and forward-thinking environment Hybrid working in London Excellent career progression opportunities If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Jun 28, 2026
Full time
SAP SuccessFactors Solution Engineer London Financial Services 100,000- 105,000 Are you an SAP SuccessFactors expert ready to lead enterprise-scale transformation and optimisation projects within a complex financial services environment? We're looking for an experienced SAP SuccessFactors Solution Engineer to take ownership of the architecture, configuration, optimisation, and delivery of the organisation's SAP SuccessFactors ecosystem. This is a high-impact role where you'll bridge People Strategy and Technology, leading both solution design and hands-on implementation across a modern HR technology landscape. You'll play a key role in shaping the future of People Technology during an exciting optimisation phase, working closely with senior stakeholders, SMEs, IT, Engineering teams, and external partners. The Opportunity As the SuccessFactors Solution Engineer, you will act as the lead architect and technical authority across the SAP SuccessFactors suite, including: Recruitment Onboarding 2.0 Employee Central EC Payroll PMGM Learning Compensation Joule AI Talent Intelligence Hub (TIH) Career & Talent Development This role combines strategic solution architecture with hands-on configuration and delivery responsibility. Key Responsibilities Solution Architecture & Design Partner with key stakeholders and SMEs to develop optimisation blueprints aligned to business objectives. Translate complex business and technical requirements into scalable solution designs. Architect robust, future-proof SAP SuccessFactors solutions and integrations aligned to the People Strategy and Technology Roadmap. Technical Delivery Lead technical design and configuration activities across multiple modules. Deliver hands-on system configuration through to deployment. Manage external 3rd party partners across integrations, provisioning, and complex change initiatives. Collaborate with IT and Engineering teams to deliver enterprise-wide People Technology solutions. Advisory & Leadership Provide expert guidance on SAP SuccessFactors innovations, roadmap opportunities, and emerging capabilities. Advise on process optimisation, technology adoption, and implementation best practice. Mentor and coach internal SMEs throughout the product development lifecycle. You will bring: Deep expertise across the SAP SuccessFactors product suite with relevant certifications. Proven experience delivering end-to-end SuccessFactors implementation and optimisation programmes. Strong hands-on configuration and technical delivery capability. Excellent understanding of cross-module dependencies and enterprise integrations. Knowledge of the wider SAP ecosystem and enterprise architecture. Strong analytical and problem-solving skills. Excellent stakeholder management and communication skills. A consultative approach with the ability to influence and drive adoption. UK PASSPORT HOLDER/ILR Essential - No Sponsorship available What's on Offer Salary up to 105,000 Opportunity to lead enterprise-wide transformation initiatives Collaborative and forward-thinking environment Hybrid working in London Excellent career progression opportunities If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
You'll be joining a growing, forward-thinking accountancy practice with ambitious plans. Your new company You'll be joining a growing, forward-thinking accountancy practice with ambitious plans for expansion. Known for its supportive and collaborative culture, this firm values expertise, innovation, and respect, creating an inclusive environment where people thrive. With a strong focus on professional development, you'll have access to tailored training and clear progression opportunities. Your new role As a Private Client Tax Senior, you'll manage a portfolio of private clients, ensuring compliance with HMRC deadlines and delivering exceptional service. Your responsibilities will include preparing self-assessment tax returns for individuals, partnerships, and trusts, advising on liabilities, handling client queries, and supporting senior staff with technical projects. You'll also mentor junior team members and liaise with HMRC on behalf of clients. What you'll need to succeed - Fully ATT qualified with 2-4 years' UK practice experience- CTA part or fully qualified (study support available) - Strong technical knowledge of private client tax - Excellent communication and organisational skills - Ability to manage multiple projects and work independently - A proactive, detail-oriented approach and strong IT aptitude What you'll get in return - Hybrid and flexible working options- Exposure to a diverse client base and complex advisory work - Entry onto a bespoke Management Development Programme - Competitive benefits including 25 days holiday (plus trading options), wellbeing day, health cash plan, EV salary sacrifice scheme, and enhanced family leave policies - Access to wellbeing support platforms and regular company events What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Jun 28, 2026
Full time
You'll be joining a growing, forward-thinking accountancy practice with ambitious plans. Your new company You'll be joining a growing, forward-thinking accountancy practice with ambitious plans for expansion. Known for its supportive and collaborative culture, this firm values expertise, innovation, and respect, creating an inclusive environment where people thrive. With a strong focus on professional development, you'll have access to tailored training and clear progression opportunities. Your new role As a Private Client Tax Senior, you'll manage a portfolio of private clients, ensuring compliance with HMRC deadlines and delivering exceptional service. Your responsibilities will include preparing self-assessment tax returns for individuals, partnerships, and trusts, advising on liabilities, handling client queries, and supporting senior staff with technical projects. You'll also mentor junior team members and liaise with HMRC on behalf of clients. What you'll need to succeed - Fully ATT qualified with 2-4 years' UK practice experience- CTA part or fully qualified (study support available) - Strong technical knowledge of private client tax - Excellent communication and organisational skills - Ability to manage multiple projects and work independently - A proactive, detail-oriented approach and strong IT aptitude What you'll get in return - Hybrid and flexible working options- Exposure to a diverse client base and complex advisory work - Entry onto a bespoke Management Development Programme - Competitive benefits including 25 days holiday (plus trading options), wellbeing day, health cash plan, EV salary sacrifice scheme, and enhanced family leave policies - Access to wellbeing support platforms and regular company events What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Provide practical HR support across a major manufacturing business Wolviston Management Services is delighted to be working in partnership with Tioxide to recruit a HR Advisor to join the Business Services team. This is a key operational HR role where you will provide professional, day-to-day HR support across the Greatham manufacturing site and associated SG&A locations. Working closely with the HR Business Partner, you will help deliver high-quality HR services, support managers and employees, and ensure policies are applied consistently and fairly. You will support employee relations, recruitment, onboarding, HR documentation, payroll changes, training records, engagement activity and HR projects. This role would suit someone who enjoys variety, builds strong relationships and is confident providing clear, practical HR advice in a busy operational environment. What you ll be doing You will: Act as a first point of contact for managers and employees on HR queries. Provide timely and accurate advice in line with company policy and HR best practice. Support the HR Business Partner with employee relations cases, including disciplinary, grievance, absence and performance matters. Ensure casework is documented, compliant and aligned with UK employment law. Assist with occupational health referrals and wellbeing initiatives. Coordinate end-to-end recruitment activity, including advertising, screening, interview scheduling and candidate communication. Support hiring managers to deliver fair, inclusive and efficient recruitment processes. Deliver onboarding activity and help new starters have a positive and compliant introduction to the business. Maintain accurate employee records in line with GDPR and internal standards. Prepare HR documentation, including contracts, letters and reports. Support payroll accuracy through timely submission and verification of monthly changes. Contribute to HR metrics and reporting, including sickness, turnover and training compliance. Work with the Training Coordinator to support training plans, compliance programmes and development initiatives. Support employee engagement activity, including surveys, focus groups and communications. Assist with DE&I initiatives and awareness activities. Contribute to HR process improvement, standardisation and system enhancements. Support site-wide HR projects, audits and compliance activity, including activity linked to COMAH workforce obligations. Promote a positive, inclusive and respectful workplace culture aligned with company values. Candidate requirements We welcome applications from people who have: Experience in an HR advisory, HR coordinator or similar operational HR role. CIPD Level 3, or equivalent HR knowledge and experience. Experience working in manufacturing, engineering, regulated or operational environments would be beneficial. Strong working knowledge of UK employment law and HR best practice. Confidence handling employee relations casework with support from an HR Business Partner. Strong organisation skills and attention to detail. Good communication and relationship-building skills at all levels. The ability to manage sensitive information with discretion and professionalism. Experience using HR systems and Microsoft Office. A commitment to inclusion, fairness, continuous improvement and values-led behaviours. We know people gain skills in different ways. You do not need to meet every point above to apply. If this role interests you and you believe you could make a positive contribution, we would welcome your application. Why join Tioxide? Join Tioxide in a role where your HR knowledge, judgement and people skills will help support a safe, compliant and engaged workforce. You will work closely with managers, employees and HR colleagues, gaining exposure to a wide range of operational HR activity in a complex manufacturing environment. Diversity and inclusion Tioxide is committed to building a diverse and inclusive workplace where everyone feels respected, valued and able to contribute. We welcome applications from people of all backgrounds, identities and experiences, including people from groups currently under-represented in HR, manufacturing, operational and business services roles. Tioxide and Wolviston Management Services are happy to discuss reasonable adjustments at any stage of the recruitment process.
Jun 28, 2026
Full time
Provide practical HR support across a major manufacturing business Wolviston Management Services is delighted to be working in partnership with Tioxide to recruit a HR Advisor to join the Business Services team. This is a key operational HR role where you will provide professional, day-to-day HR support across the Greatham manufacturing site and associated SG&A locations. Working closely with the HR Business Partner, you will help deliver high-quality HR services, support managers and employees, and ensure policies are applied consistently and fairly. You will support employee relations, recruitment, onboarding, HR documentation, payroll changes, training records, engagement activity and HR projects. This role would suit someone who enjoys variety, builds strong relationships and is confident providing clear, practical HR advice in a busy operational environment. What you ll be doing You will: Act as a first point of contact for managers and employees on HR queries. Provide timely and accurate advice in line with company policy and HR best practice. Support the HR Business Partner with employee relations cases, including disciplinary, grievance, absence and performance matters. Ensure casework is documented, compliant and aligned with UK employment law. Assist with occupational health referrals and wellbeing initiatives. Coordinate end-to-end recruitment activity, including advertising, screening, interview scheduling and candidate communication. Support hiring managers to deliver fair, inclusive and efficient recruitment processes. Deliver onboarding activity and help new starters have a positive and compliant introduction to the business. Maintain accurate employee records in line with GDPR and internal standards. Prepare HR documentation, including contracts, letters and reports. Support payroll accuracy through timely submission and verification of monthly changes. Contribute to HR metrics and reporting, including sickness, turnover and training compliance. Work with the Training Coordinator to support training plans, compliance programmes and development initiatives. Support employee engagement activity, including surveys, focus groups and communications. Assist with DE&I initiatives and awareness activities. Contribute to HR process improvement, standardisation and system enhancements. Support site-wide HR projects, audits and compliance activity, including activity linked to COMAH workforce obligations. Promote a positive, inclusive and respectful workplace culture aligned with company values. Candidate requirements We welcome applications from people who have: Experience in an HR advisory, HR coordinator or similar operational HR role. CIPD Level 3, or equivalent HR knowledge and experience. Experience working in manufacturing, engineering, regulated or operational environments would be beneficial. Strong working knowledge of UK employment law and HR best practice. Confidence handling employee relations casework with support from an HR Business Partner. Strong organisation skills and attention to detail. Good communication and relationship-building skills at all levels. The ability to manage sensitive information with discretion and professionalism. Experience using HR systems and Microsoft Office. A commitment to inclusion, fairness, continuous improvement and values-led behaviours. We know people gain skills in different ways. You do not need to meet every point above to apply. If this role interests you and you believe you could make a positive contribution, we would welcome your application. Why join Tioxide? Join Tioxide in a role where your HR knowledge, judgement and people skills will help support a safe, compliant and engaged workforce. You will work closely with managers, employees and HR colleagues, gaining exposure to a wide range of operational HR activity in a complex manufacturing environment. Diversity and inclusion Tioxide is committed to building a diverse and inclusive workplace where everyone feels respected, valued and able to contribute. We welcome applications from people of all backgrounds, identities and experiences, including people from groups currently under-represented in HR, manufacturing, operational and business services roles. Tioxide and Wolviston Management Services are happy to discuss reasonable adjustments at any stage of the recruitment process.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons As a firm our focus on delivering quality audit work for the benefit of the public interest is our key priority. Our Audit teams are essential, not just to BDO, but to the whole economy. With specialist knowledge of sectors, markets and geographies; our auditors have the business understanding necessary to deliver the high quality and robust audits that companies and their stakeholders can trust. As part of our Audit team, you'll receive the support you need to reach your potential. From completing professional qualifications to developing new skills and exploring different learning opportunities, you'll join a friendly and diverse team whose work really matters. Use your skills to build a career in Audit at BDO. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You'll be someone : With the ability to identify risk matters and raises with a manager and/or partner, while exercising judgement within agreed parameters. Who can identify and understand needs of the Audited Entity, suggest potential solutions on technical matters and communicate and agree the needs and potential solutions with Managers or Partner. Who can build and maintain strong relationships with new and established Audited Entities, identifying opportunities and be a point of contact throughout the year. With experience of conducting rigorous project and financial management on all projects, completing projects within agreed timescales and raising issues in a timely manner. Qualified ACA/ACCA/ICAS or overseas equivalent. Working knowledge of UK and International GAAS, IFRS, UK GAAP and Financial Reporting requirements. Working knowledge of financial products, firm services, issues regarding advice, and regulation and compliance, including anti-money laundering. Demonstrable knowledge of current economic and market trends. Experience supervising and coaching junior members of the team. Experience of managing projects. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Jun 28, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons As a firm our focus on delivering quality audit work for the benefit of the public interest is our key priority. Our Audit teams are essential, not just to BDO, but to the whole economy. With specialist knowledge of sectors, markets and geographies; our auditors have the business understanding necessary to deliver the high quality and robust audits that companies and their stakeholders can trust. As part of our Audit team, you'll receive the support you need to reach your potential. From completing professional qualifications to developing new skills and exploring different learning opportunities, you'll join a friendly and diverse team whose work really matters. Use your skills to build a career in Audit at BDO. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You'll be someone : With the ability to identify risk matters and raises with a manager and/or partner, while exercising judgement within agreed parameters. Who can identify and understand needs of the Audited Entity, suggest potential solutions on technical matters and communicate and agree the needs and potential solutions with Managers or Partner. Who can build and maintain strong relationships with new and established Audited Entities, identifying opportunities and be a point of contact throughout the year. With experience of conducting rigorous project and financial management on all projects, completing projects within agreed timescales and raising issues in a timely manner. Qualified ACA/ACCA/ICAS or overseas equivalent. Working knowledge of UK and International GAAS, IFRS, UK GAAP and Financial Reporting requirements. Working knowledge of financial products, firm services, issues regarding advice, and regulation and compliance, including anti-money laundering. Demonstrable knowledge of current economic and market trends. Experience supervising and coaching junior members of the team. Experience of managing projects. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Join Our Team as a Customer Resolutions Advisor! Are you passionate about making a difference? Do you have a knack for problem-solving and a love for helping others? If so, we have the perfect opportunity for you! We're on the lookout for a dedicated Customer Resolutions Advisor to join our dynamic team in Chelmsford. What's in it for you? A permanent position in the Public Sector . A chance to contribute to meaningful projects that make a real impact in our community. A supportive and friendly work environment where your ideas are valued. Opportunities for personal and professional growth. Your Role: As a Customer Resolutions Advisor, you'll be the friendly voice of our organisation. Your main goal? To ensure that every customer interaction is positive and productive! Here's what you'll be up to: Resolving customer inquiries and complaints swiftly and effectively. Providing accurate information and guidance to help customers navigate our services. Collaborating with team members to enhance customer experience and service delivery. Keeping detailed records of customer interactions and following up as necessary. Identifying trends in customer feedback to suggest improvements. Who You Are: A people person with excellent communication skills and a cheerful disposition! An empathetic listener who understands the importance of customer satisfaction. A problem-solver who thrives in a fast-paced environment. Previous experience in customer service or a related field is a plus! Why Work With Us? Join a passionate team dedicated to serving the public. Enjoy a competitive salary and benefits package, including health and wellness programs. Participate in training and development programs to enhance your skills. Ready to Take the Next Step? If you're excited about the opportunity to make a difference and help our community, we want to hear from you! Join us in creating a better tomorrow for our community. Be the smile that brightens someone's day! We can't wait to meet you! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jun 28, 2026
Full time
Join Our Team as a Customer Resolutions Advisor! Are you passionate about making a difference? Do you have a knack for problem-solving and a love for helping others? If so, we have the perfect opportunity for you! We're on the lookout for a dedicated Customer Resolutions Advisor to join our dynamic team in Chelmsford. What's in it for you? A permanent position in the Public Sector . A chance to contribute to meaningful projects that make a real impact in our community. A supportive and friendly work environment where your ideas are valued. Opportunities for personal and professional growth. Your Role: As a Customer Resolutions Advisor, you'll be the friendly voice of our organisation. Your main goal? To ensure that every customer interaction is positive and productive! Here's what you'll be up to: Resolving customer inquiries and complaints swiftly and effectively. Providing accurate information and guidance to help customers navigate our services. Collaborating with team members to enhance customer experience and service delivery. Keeping detailed records of customer interactions and following up as necessary. Identifying trends in customer feedback to suggest improvements. Who You Are: A people person with excellent communication skills and a cheerful disposition! An empathetic listener who understands the importance of customer satisfaction. A problem-solver who thrives in a fast-paced environment. Previous experience in customer service or a related field is a plus! Why Work With Us? Join a passionate team dedicated to serving the public. Enjoy a competitive salary and benefits package, including health and wellness programs. Participate in training and development programs to enhance your skills. Ready to Take the Next Step? If you're excited about the opportunity to make a difference and help our community, we want to hear from you! Join us in creating a better tomorrow for our community. Be the smile that brightens someone's day! We can't wait to meet you! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
