35 jobs found

Job Title: ServiceNow Solution Architect / Lead Developer (HAM/SAM) Location: Remote (with rare, occasional travel to London) Contract Duration: 6 months Start Date: Immediate About the Role: We are seeking an expert ServiceNow Solution Architect to drive the implementation and rollout of Now Assist , with a core focus on Hardware Asset Management (HAM) and Software Asset Management (SAM) for a major enterprise client. In this role, you will act as the primary Subject Matter Expert, shaping high-level design, providing robust technical governance, and guiding a blended team of developers to deliver differentiated platform solutions. Key Responsibilities: Act as the core SME for ServiceNow HAM & SAM, leading design sessions, sprint planning, and project delivery. Own the technical requirements and architecture for the HAM & SAM build and implementation. Provide strict technical governance across the ServiceNow platform, enforcing coding standards across development teams. Architect solutions and document clear High-Level Design (HLD) artifacts. Act as the definitive escalation point for complex technical issues, development blockers, and major incident triage. Proactively identify business improvement opportunities and ensure optimal platform health. What We're Looking For: Expert Proficiency: Deep, demonstrable expertise in ServiceNow Hardware Asset Management (HAM) and Software Asset Management (SAM). Architectural Leadership: Proven background in Solution Architecture and Planning, with the ability to translate complex client requirements into actionable development tasks. Availability: Must be available to commence work immediately. Randstad Technologies is acting as an Employment Business in relation to this vacancy.

Associate Consultant ServiceNow Newbury location, Farnborough location. Join RT Consultings Associate Consulting workforce Who we are RT Consulting are a trusted management consultancy and service provider, delivering high-quality, value-focused solutions across Defence, Policing, and Central Government click apply for full job details

Senior ITSM Engineer Must have an Active DV Clearance 4 Day weeks are available Senior ITSM Engineer Opportunity An opportunity exists for an experienced Senior ITSM Engineer to join a specialist ITSM Tooling team delivering enterprise service management solutions within secure Defence environments. The Senior ITSM Engineer will support the development, implementation and optimisation of ITSM tooling across multiple programmes and customer environments. The Senior ITSM Engineer will work as part of an Agile delivery team producing build documentation, configuration standards and implementation plans for complex ITSM platforms. This role suits a technically strong Senior ITSM Engineer who enjoys working with both traditional and modern service management tooling while delivering secure and resilient solutions. Senior ITSM Engineer Responsibilities Design, configure and deploy ITSM tooling solutions across secure environments. Produce build documentation, implementation plans and configuration standards. Support the optimisation and enhancement of enterprise ITSM platforms. Work closely with architects and delivery teams to ensure consistent tooling deployment. Ensure solutions align with ITIL service management processes and operational governance. Support delivery of large scale ITSM solutions across cloud, hybrid and on premises environments. Senior ITSM Engineer Skills and Experience Extensive experience with ITSM and Service Desk platforms including ServiceNow, BMC Remedy, BMC Helix, CA Service Desk Manager, Cherwell, Freshworks or ManageEngine. Strong knowledge of ITSM, ITOM, ITIL or eTOM frameworks, ideally with ITIL v4 certification. Experience delivering secure, large scale ITSM tooling solutions. Knowledge of Windows Server, Active Directory, Group Policy and enterprise infrastructure environments. Experience with SQL, SQL Server clustering and PKI infrastructure. Scripting and automation experience using PowerShell, SQL, JavaScript or REST services. Experience with reporting and data visualisation tools such as Power BI or SQL Server Reporting. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.

ServiceNow Developer 60- 65 per hour (Inside IR35) 12-Month Contract Hybrid Working - Soho, London We're looking for an experienced ServiceNow Developer to join a high-profile digital platform team supporting globally used content and partner management systems. This is an opportunity to work on large-scale, business-critical applications used by internal and external stakeholders worldwide. The successful candidate will be a proactive and technically strong ServiceNow professional who enjoys collaborating across multiple teams, influencing stakeholders, and delivering high-quality platform solutions in a fast-paced Agile environment. Key Responsibilities Design, develop, and implement solutions across the ServiceNow platform Provide technical expertise and best-practice guidance on ServiceNow capabilities Work closely with business and technical stakeholders to gather and refine requirements Translate business requirements into scalable technical solutions Plan, estimate, and deliver platform enhancements and new functionality Develop integrations between ServiceNow and third-party systems Participate in Agile ceremonies and contribute to continuous improvement initiatives Troubleshoot and resolve complex platform issues Essential Skills & Experience 5+ years' experience developing solutions on the ServiceNow platform Strong hands-on Service Portal development experience Excellent knowledge of: HTML CSS JavaScript AngularJS Bootstrap JSON REST/SOAP APIs HTTP protocols Experience developing ServiceNow integrations Strong understanding of ServiceNow core platform architecture Experience working within Agile delivery environments Excellent problem-solving and troubleshooting skills Strong communication and stakeholder management skills Ability to work independently and collaboratively within distributed teams Desirable Skills & Experience Experience with ServiceNow Customer Service Management (CSM) Experience working with Jira and Confluence Experience within Scrum, Agile, or SAFe delivery frameworks Knowledge of SaaS and cloud-based technologies Certifications (Desirable) ServiceNow Certified Application Developer (CAD) ServiceNow Customer Service Management (CSM) Certification Personal Attributes Natural problem solver with a proactive mindset Strong attention to detail Able to manage competing priorities and project deadlines Comfortable influencing stakeholders at all levels Strong team player with the ability to work autonomously Contract Details Rate: 60- 65 per hour (Inside IR35) Duration: 12 months Location: Hybrid working from Soho, London If you're an experienced ServiceNow Developer looking for a long-term contract on a large-scale platform programme, we'd love to hear from you.

ITSM ServiceNow Developer ? Liverpool (Hybrid Working) ? Permanent About the Role An exciting opportunity has arisen for an experienced ServiceNow ITSM Developer to take ownership of a critical enterprise platform. You'll be responsible for ensuring the stability, scalability, and ongoing optimisation of ServiceNow, with a strong focus on out-of-the-box (OOTB) configuration over customisation . This role is ideal for someone who enjoys combining technical delivery, governance, and stakeholder collaboration while driving best practice across the platform. Key Responsibilities Platform Ownership Maintain the health, performance, and scalability of the ServiceNow platform Manage upgrades, testing cycles, and remediation of issues Oversee integrations, MID servers, and platform lifecycle activities Development & Configuration Deliver solutions using a configuration-first approach (UI Policies, Business Rules, Flow Designer, etc.) Develop custom solutions only where justified by clear business need Build and maintain integrations (REST, SOAP, webhooks, identity platforms, etc.) Governance & Best Practice Enforce platform standards including naming conventions, update set management, and security controls Support data model integrity and alignment with best practice frameworks (e.g., ITIL, CSDM) Contribute to architectural decisions and platform direction Quality & Operations Own CI/CD pipelines, automated testing (ATF), and deployment controls Ensure regression testing and platform reliability Monitor performance, manage technical debt, and maintain operational excellence Collaboration Work closely with Product Owners and stakeholders to shape backlog and requirements Provide technical guidance, peer reviews, and knowledge sharing across the team About You Proven experience in ServiceNow development and/or administration (approx. 2-4 years) Strong knowledge of ITSM processes (Incident, Change, Problem, Request, etc.) Hands-on experience with configuration-first development approaches Exposure to integrations, testing frameworks, and CI/CD practices Strong stakeholder engagement and communication skills Desirable: ITIL v4 Foundation ServiceNow certifications (CSA, CAD, or specialist certifications) What You'll Get Competitive salary and discretionary bonus Hybrid working model Generous pension and benefits package Private medical insurance Learning and certification support Flexible holiday options A collaborative, forward-thinking environment with a strong focus on continuous improvement Why Apply? This is a great opportunity to take a lead role in shaping and governing a modern ServiceNow platform , working in a business that values long-term thinking, continuous improvement, and high-quality delivery. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.

ServiceNow Architect Initial 3 Month Contract Remote Working 600 - 700, Inside IR35 We are seeking an experienced ServiceNow Architect to support a major Source-to-Pay programme within a large enterprise environment. Key Responsibilities: Lead the architecture and delivery of ServiceNow Source-to-Pay solutions Provide technical leadership across enterprise-scale implementations Work closely with stakeholders to define solution design and best practices Support programme delivery and governance activities Collaborate with internal teams to ensure successful implementation outcomes Required Experience: Proven experience as a ServiceNow Architect Strong expertise in ServiceNow Source-to-Pay Experience leading one or more enterprise-scale ServiceNow implementations Strong understanding of ServiceNow architecture, design, and delivery best practices ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.

Locations : London Boston Gurgaon Atlanta Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do You will join our squad responsible for developing and supporting CMDB and Asset Management on the ServiceNow platform, as well as ensuring platform integrations, performance, and overall platform health. You will collaborate with teammates and stakeholders worldwide to deliver value to our users. Your work will involve analyzing, designing, scripting, configuring, and integrating a wide range of ServiceNow applications and plugins, helping us maximize the value of existing implementations. Additionally, you will deploy new functionality using tools such as IntegrationHub, Flow Designer, Performance Analytics, and other core ServiceNow capabilities. As a platform engineer, you will be part of a high-performing team of engineers, administrators, and architects. You will actively participate in Agile scrum ceremonies and collaborate closely with the product owner, scrum lead, and analysts to prioritize and deliver your work each sprint. In this role, you will have the opportunity to work with a high level of independence, bringing your expertise to deliver exceptional results. You'll be encouraged to identify opportunities for improvement, suggest innovative enhancements, and play an active role in shaping the platform's evolution to meet the needs of our dynamic and fast-paced environment. YOU'RE GOOD AT Delivering high-quality results with minimal supervision, demonstrating independence and reliability in your work Proactively identifying opportunities for improvement, suggesting creative and impactful solutions to enhance platform capabilities Creating clear and concise design and technical documentation to support robust implementation and long-term maintainability Demonstrating strong communication skills by delivering clear, well-structured demos and insightful data analysis Troubleshooting complex technical issues efficiently and effectively, with a focus on root cause analysis and sustainable fixes Building strong relationships across diverse teams and stakeholders, fostering collaboration to achieve shared goals Embracing Agile ways of working and adapting quickly to changing priorities and business needs What You'll Bring 6+ years of experience developing and maintaining ServiceNow solutions Strong experience with CMDB and IT Asset Management (models, lifecycle, hardware) Experience in platform performance, integrations, and overall platform reliability (experience with upgrades and maintenance is a plus) Proficiency in JavaScript and ServiceNow development, including server and client-side scripting, security, and debugging Experience with ServiceNow integrations using REST, GraphQL, IntegrationHub, security configuration, and third-party apps ServiceNow certifications are highly preferred Who You'll Work With You will join an existing Agile squad comprised of engineers, architects, analysts, a product owner, and scrum master. You will report to the ServiceNow Chapter Lead and will work closely with the product owner and scrum master to determine your work for each sprint. Additional info For US locations only In the US, we have a compensation transparency approach. Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role in Boston is $134,000-$164,000. This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 16% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.

ServiceNow Architect Location: UK-wide office locations available (Hybrid - 2 days onsite) Salary: 70,000 - 120,000 + Training & Excellent Benefits Job Type: Permanent Deerfoot Recruitment is supporting a leading global technology and consulting organisation in the search for an experienced ServiceNow Architect to join its growing UK team. This is an excellent opportunity for a talented ServiceNow professional to play a key role in designing and delivering innovative solutions for enterprise clients. Working within a collaborative and highly skilled team, the successful candidate will help shape and transform customer platforms, driving improvements in business processes and user experience. Key Responsibilities Lead the design and architecture of ServiceNow solutions, including custom applications and integrations. Collaborate with stakeholders and technical teams to translate business requirements into scalable technical designs. Oversee the configuration and customisation of ServiceNow modules, including ITSM, ITOM and HRSD. Ensure architectural consistency and best practice across ServiceNow platforms. Provide technical leadership and mentoring to development teams. Keep abreast of ServiceNow releases and emerging capabilities to support ongoing innovation. Skills & Experience Required Proven experience in ServiceNow architecture and development. Strong background in designing and implementing ServiceNow solutions across multiple modules. Knowledge of JavaScript, HTML and CSS. ServiceNow CAD and/or CIS certifications are desirable, although equivalent practical experience will also be considered. Excellent communication and stakeholder management skills. What's on Offer? Competitive salary of 70,000 - 120,000. Comprehensive benefits package. Ongoing training and professional development opportunities. Hybrid working model with a blend of home working, office collaboration and client-site engagement. The opportunity to work on large-scale digital transformation programmes within a supportive and inclusive environment. This role can be based from a choice of UK office locations including London, Birmingham, Manchester, Leeds, Glasgow, Newcastle, Liverpool, Bath, Telford, Warrington, Woking, Worthing and others. To find out more or apply, please contact Deerfoot Recruitment today. ServiceNow Solutions Architect / ServiceNow Technical Architect / Senior ServiceNow Architect / ServiceNow Platform Architect / ServiceNow Enterprise Architect / ServiceNow Lead Architect / ServiceNow Solution Designer / ServiceNow Principal Architect/ ServiceNow Consulting Architect / ServiceNow Advisory Architect / ServiceNow Transformation Architect / ServiceNow Digital Solutions Architect / ServiceNow Practice Architect Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.

Locations : London Boston Gurgaon Atlanta Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do You will join our squad responsible for developing and supporting CMDB and Asset Management on the ServiceNow platform, as well as ensuring platform integrations, performance, and overall platform health. You will collaborate with teammates and stakeholders worldwide to deliver value to our users. Your work will involve analyzing, designing, scripting, configuring, and integrating a wide range of ServiceNow applications and plugins, helping us maximize the value of existing implementations. Additionally, you will deploy new functionality using tools such as IntegrationHub, Flow Designer, Performance Analytics, and other core ServiceNow capabilities. As a platform engineer, you will be part of a high-performing team of engineers, administrators, and architects. You will actively participate in Agile scrum ceremonies and collaborate closely with the product owner, scrum lead, and analysts to prioritize and deliver your work each sprint. In this role, you will have the opportunity to work with a high level of independence, bringing your expertise to deliver exceptional results. You'll be encouraged to identify opportunities for improvement, suggest innovative enhancements, and play an active role in shaping the platform's evolution to meet the needs of our dynamic and fast-paced environment. YOU'RE GOOD AT Delivering high-quality results with minimal supervision, demonstrating independence and reliability in your work Proactively identifying opportunities for improvement, suggesting creative and impactful solutions to enhance platform capabilities Creating clear and concise design and technical documentation to support robust implementation and long-term maintainability Demonstrating strong communication skills by delivering clear, well-structured demos and insightful data analysis Troubleshooting complex technical issues efficiently and effectively, with a focus on root cause analysis and sustainable fixes Building strong relationships across diverse teams and stakeholders, fostering collaboration to achieve shared goals Embracing Agile ways of working and adapting quickly to changing priorities and business needs What You'll Bring 6+ years of experience developing and maintaining ServiceNow solutions Strong experience with CMDB and IT Asset Management (models, lifecycle, hardware) Experience in platform performance, integrations, and overall platform reliability (experience with upgrades and maintenance is a plus) Proficiency in JavaScript and ServiceNow development, including server and client-side scripting, security, and debugging Experience with ServiceNow integrations using REST, GraphQL, IntegrationHub, security configuration, and third-party apps ServiceNow certifications are highly preferred Who You'll Work With You will join an existing Agile squad comprised of engineers, architects, analysts, a product owner, and scrum master. You will report to the ServiceNow Chapter Lead and will work closely with the product owner and scrum master to determine your work for each sprint. Additional info For US locations only In the US, we have a compensation transparency approach. Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role in Boston is $134,000-$164,000. This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 16% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.

AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies. Our Contingent Workforce Solution (CWS) is one way we support our clients. Acting as an extension of their recruitment teams, we connect them with skilled interim and temporary professionals, fostering workplaces where everyone can contribute and succeed. On behalf of our globally respected client who develop cutting-edge technologies that deliver clean, safe and competitive solutions to meet the planet's vital power needs we are looking for a Information Assurance Specialist for a 12 month contract based in Derby . Please note this role is hybrid position in which you would be required to work onsite 3 days per week and work from home 2 days per week. Purpose of the role: In this role you will be providing Information Assurance through the application of policy, standards and best practice to support the IT product teams. You will also be required to work with other IA specialists to ensure a common approach to cyber security issues is developed and documented. What you'll do: Reporting into the Lead Information Assurance Specialist, your primary responsibilities will be to: Support the development and continual improvement of Information Security policies, standards and procedures in line with ISO/IEC 27000, promoting a secure by design culture informed by business impact assessments, risk appetite and regulatory requirements. Serve as the Cyber Security representative on major programmes and product teams, providing authoritative guidance and approvals to ensure secure design, build and operation across IT, OT and AI enabled systems. Represent Cyber Security across strategic initiative including research collaborations, joint ventures and supply chain engagements ensuring security requirements and secure by design principles are embedded from concept through delivery. Assess organisational and technical compliance with security policies and standards, conduct configuration and architecture reviews, and evaluate adherence to legal, regulatory and industry obligations. Prioritise remediation using business impact assessments. Provide expert advice on the selection, implementation and assurance of security controls, ensuring alignment with NIS2, aerospace standards, export controls and emerging AI regulatory expectations. Advise stakeholders on risk reduction strategies, promote secure behaviours and support security awareness initiatives to strengthen secure by design engineering and decision making. Identify, assess and manage cyber security risks and concessions, ensuring decisions are guided by business impact assessments and integrated into enterprise risk and operational safety processes. Contribute to broader cyber security initiatives and capability uplifts, including OT security maturity, AI assurance, supply chain resilience and secure development lifecycle improvements. Apply and oversee security controls required by policy, risk assessment and regulatory drivers, ensuring the confidentiality, integrity and availability of business systems, including ICS, connected manufacturing platforms and AI supported operational systems. The skills you'll need: Strong overall understanding of information systems, their applications and lifecycle practices, with solid grounding in information security principles and governance. Proven ability to interpret and apply IT security compliance requirements while maintaining a pragmatic, risk based approach to standards implementation. Effective communicator with the ability to influence stakeholders and build consensus in formal and cross functional environments. Broad knowledge of cyber and information security, supported by relevant professional qualifications (e.g., CISSP, CISM, ISO 27001 Lead Implementer/Lead Auditor). Experience or strong awareness of enterprise cloud technologies, architectures and capabilities (e.g., Azure, AWS, GCP). Understanding of Operational Technology (OT) environments and the unique security considerations associated with industrial control systems. Experience with Governance, Risk and Compliance (GRC) tooling (e.g., Zen, Archer, ServiceNow GRC, OneTrust, MetricStream), including managing risk registers, control frameworks and compliance workflows at scale. Next steps We will only accept workers operating via an Umbrella or PAYE engagement model. If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and we will contact you with an update in due course. AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business

Skill & Experience * At least 10 years' experience in ServiceNow architecture, design, and configuration, including ITSM, ITOM, ITAM, IRM, and CMDB * In-depth knowledge of ServiceNow platform capabilities, modules, and best practices * Extensive experience with ServiceNow integrations using REST, SOAP, OAuth2, JWT, and MID Server, ensuring seamless interoperability with external systems like AWS, Azure, Salesforce, or other enterprise platforms. Proficiency in ServiceNow Scripting (JavaScript, Glide API, Business Rules, etc.) * Expertise in designing solutions to maintain platform integrity, optimize CMDB structure, and enforce best practices in performance, scalability, and usability * In-depth knowledge of ServiceNow update sets, version control, deployment processes, and platform governance frameworks to ensure optimal performance and compliance * Certifications: ServiceNow Certified Technical Architect (CTA) preferred * Experience with agile methodologies and managing large-scale ServiceNow implementations LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Permanent Lead Technical Architect - Birmingham Salary - Up to £71,000 (£85k Package overall) Birmingham 3 days per week & Remote (Sponsorship is not provided for this opportunity) Lead Technical Architect We are seeking an experienced Lead Technical Architect to act as a senior technical authority across a complex and evolving enterprise technology landscape. This role will work closely with the IT leadership team to provide clear, pragmatic technical direction and help shape how technical architecture is defined and operated within the organisation. A key focus of the role will be establishing and evolving the organisation's approach to technical architecture, ensuring there is appropriate structure, consistency, and decision-making support across a broad portfolio of systems and services. This includes helping to guide technology choices, reduce complexity, and support application and platform rationalisation across a predominantly Microsoft-based environment, alongside a range of enterprise SaaS platforms such as Oracle and ServiceNow. This is a broad and influential architecture role requiring someone who can operate confidently across multiple technology domains, provide clear technical guidance, and act as a trusted advisor to senior stakeholders. Key Responsibilities Act as a senior technical advisor to IT leadership, providing guidance on architecture decisions and technical direction Help define and shape the organisation's approach to technical architecture, standards, and ways of working Provide oversight and direction across a broad portfolio of systems, platforms, and technology initiatives Support application and technology rationalisation across core platforms (including Microsoft, Oracle, ServiceNow and other SaaS products) Translate business and technology needs into clear, practical architectural direction Act as an escalation point for technical considerations and architectural decisions Work with stakeholders, delivery teams, and suppliers to ensure alignment on technical direction Support the evaluation and adoption of new technologies where appropriate Requirements Strong background in Technical, Solution, or Enterprise Architecture roles Broad experience across multiple technology domains (applications, infrastructure, cloud, integration, data) Experience operating as a trusted technical advisor within senior leadership teams Ability to provide pragmatic architectural direction in complex, evolving environments Experience working across diverse technology estates, including enterprise platforms and SaaS solutions Strong stakeholder engagement and communication skills, with the ability to influence senior audiences Experience in large, complex organisations with multiple systems, teams, and suppliers About the Role This is a high-impact opportunity for an experienced architect who enjoys working across a broad technology landscape and influencing technical direction at a strategic level. The organisation is looking to strengthen and shape its technical architecture capability, and this role will play a key part in defining that future approach. If this sounds like you, please apply directly for consideration.

Key skills/knowledge/experience: Experience: 10+ years in ServiceNow platform design and delivery, with at least 5 years strictly dedicated to IRM, GRC, and BCM implementations/support. [1, 2] Domain Knowledge: Deep understanding of tech/cyber risk domains, ISO, NIST, GDPR, SOX, and S2P life cycles Mandatory Certifications: * Certified System Administrator (CSA) * Certified Application Developer (CAD) * Certified Implementation Specialist - Risk and Compliance (CIS-R&C) * Preferred: Certified Master Architect (CMA) or CIS for Vendor Risk Management * Platform Skills: Proficiency in Flow Designer, Integration Hub, JavaScript, UI Builder, and Service Portal/Workspaces Person specification: ie, negotiating, client facing, communication, assertive, team leading/team member skills, supportive. Strong stakeholder management Ability to explain complex technical concepts to non technical audiences Leadership, mentoring, and decision making skills LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Our client an established engineering/renewable based company are looking to hire a Technical Architect to work on an AI & Automation project for the business. Job Title: Technical Architect Location: Birchwood, Warrington Duration: 6 Months - view to being extended Rates: Competitive Hourly Rates - Inside IR35 Remote, with 2-days onsite travel - Site T&S will be Expensed Job Description: We re seeking an experienced Technical Architect with automation and AI experience to support the delivery of our Technology programme. . You ll shape technical strategy, design scalable architectures, and ensure solutions align with business goals and enterprise standards. The key point with the job spec is that the resource we're searching for must be a Tech Architect first and foremost, Automation expertise is the secondary pillar (not the other way around). Must be sole UK national. Remote, with 2-days onsite travel Responsibilities: Define scalable architectures, data flows, and system integrations Shape technical strategy aligned to business goals and standards High level technical architecture leadership across automation and AI programmes Design robust, future-proof solutions to meet evolving needs Evaluate emerging technologies and deliver proof-of-concepts Support full project lifecycle from concept to implementation Collaborate with cross-functional teams and stakeholders Identify and manage technical risks and dependencies Drive operational efficiency, automation, and reduce technical debt Support M&A through technical due diligence and system integration Requirements: Proven experience as a Technical Architect across multiple technology domains Strong knowledge of frameworks such as ITIL, Prince2, TOGAF, and Archimate Excellent analytical, problem-solving, and communication skills Experience working in matrixed environments and fast-paced delivery settings Strong organisational and project management capabilities Automation experience (e.g. Power Platform, UiPath, Blue Prism, Automation Anywhere) AI knowledge including LLMs, Copilots, and Microsoft AI ecosystem Data platform experience (e.g. Microsoft Fabric, Databricks) Broad enterprise technology exposure (ServiceNow, CRM, ERP, EUC, infrastructure, cloud) Solid understanding of Azure and cyber security frameworks (SIEM, XDR, NIST, ISO27001)

Technical Architect - ServiceNow Must have an Active SC Clearance The successful Technical Architect - ServiceNow will act as a trusted advisor across project teams and customer stakeholders, ensuring solutions are technically robust, aligned to best practice and governed effectively throughout delivery. This role requires strong ServiceNow architecture capability combined with leadership, governance and stakeholder engagement skills across enterprise environments. Key Responsibilities Design and deliver complex ServiceNow architecture solutions aligned to customer requirements. Create and govern high quality solution documentation and architectural artefacts. Act as the senior technical authority and decision maker across project teams. Promote ServiceNow governance, standards and best practice adoption. Support development of ServiceNow products, processes and services. Mentor junior team members and support technical capability development. Analyse complex problems and deliver effective technical solutions. Communicate technical concepts clearly to both technical and non technical stakeholders. Support customer engagements, project delivery and architectural governance activities. Required Skills and Experience ServiceNow Certified Application Developer (CAD) certification. ServiceNow Certified System Administrator (CSA) certification. ServiceNow Certified Implementation Specialist (CIS) ITSM certification. At least one additional CIS certification. Certified Technical Architect (CTA) or working towards accreditation. Experience delivering ServiceNow on premise implementations. Strong understanding of ITIL, NIST and Case Management processes. Experience with JavaScript Scripting and ServiceNow customisation. Strong architectural documentation and diagramming capability. Good understanding of Microsoft technologies, cloud solutions and networking. Strong communication, leadership and problem solving capability. Additional Information Travel to customer locations may be required, including overnight stays. Occasional evening or weekend work may be required. Role involves direct engagement with customer technical teams and process owners. To apply, please send your CV by pressing the apply button Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 10 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Adecco are pleased to be recruiting for a SharePoint Developer to work within Southern Water Location: Durrington, hybrid Contract Type: Permanent Hours: 37 hours per week, Monday to Friday Salary: 40,000 - 50,000 per annum Are you ready to shape the future of digital collaboration and content management? About the role Southern Water is undergoing an exciting IT transformation, redefining how we deliver IT support and services. As part of this journey, our Enterprise Content Management (ECM) team is expanding its capabilities and resilience. This role sits within the Digital Workspace team, supporting our M365 stack and driving innovation in collaboration and tooling. You'll work closely with Software Engineering, Service Delivery, and Project Delivery teams to ensure applications are supported and projects delivered to the highest standards. What you will be responsible for: Develop and maintain templated SharePoint sites and solutions based on business requirements. Implement new releases of SharePoint applications, including configuration, testing, and integration. Provide 2nd line support for SharePoint applications and assume administrator responsibilities for SharePoint Online. Support ECM / Power Platform Centre of Excellence and company archive solutions. Assist in producing specifications and designs for SharePoint applications aligned with enterprise architecture. Implement mechanisms for structured and unstructured information storage and access. Develop and execute test schedules to ensure quality of deployed solutions. Liaise with integration teams and suppliers during development and implementation phases. Analyse business needs and create lean processes for Enterprise Content Management. Ensure robust documentation and support for new and upgraded applications. Additional Requirements specific to the role Strong experience in SharePoint Online administration and development. Familiarity with M365 stack, Power Platform, and ECM principles. Ability to create technical documentation and deliver user training. What you'll bring to the role: Proven experience in SharePoint development and support. Strong understanding of enterprise content management and collaboration tools. Excellent problem-solving and stakeholder engagement skills. Ability to work across multiple teams and deliver high-quality solutions. Desirable Experience with automation workflows and integration using Power Automate. Knowledge of ServiceNow and ITIL processes. Southern Water is at the forefront of transforming Britain's water industry, investing significantly to enhance resilience, sustainability, and service excellence. With 7.8bn planned investment for 2025-30, this is an unparalleled opportunity to join a business committed to delivering a generational shift in the way water services are managed. You will be joining at a time of significant change, working alongside a highly skilled leadership team with a clear vision for the future. We offer an environment where senior professionals can make a meaningful impact, influence major strategic decisions, and drive long-term value creation. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Service Consultant - Service Design, Transition & ServiceNow CSM Contract: 6 Months Start: ASAP Rate: Up to 525 per day Location: London or Leeds IR35: Outside IR35 Security Clearance: NPPV3 Required TRIA are supporting a specialist technology services organisation in the search for an experienced Service Consultant to join a high-profile programme delivering complex managed service solutions. This is a hands-on role requiring a proactive, "roll-your-sleeves-up" approach. You'll play a key role in taking service operating models from concept through to implementation, ensuring new and enhanced services are fully operationally ready and successfully transitioned into support. Working closely with Service Architects, Solution Architects, Project Managers, Professional Services teams and Operational stakeholders, you'll be responsible for designing, enabling and embedding service management capabilities that support the successful delivery of complex managed services. Key Responsibilities Service Design & Transition Support project and programme delivery teams throughout the service lifecycle. Conduct operational due diligence assessments and support transition planning activities. Design and implement service operating models for bespoke managed service solutions. Lead operational readiness activities and service transition into live support environments. Identify operational risks, dependencies and readiness requirements. Develop early life support plans, service acceptance criteria, test plans and test scripts. Coordinate and execute service acceptance testing. Ensure all operational prerequisites are completed prior to service handover. Managed Services Development Design and implement support models across: WAN services LAN services WLAN services Third-party managed services Define operational processes, governance models, escalation paths and support responsibilities. Develop service management policies, procedures and standards. Contribute to ongoing service improvement initiatives. ServiceNow CSM Define and configure ServiceNow Customer Service Management (CSM) capabilities to support new services. Configure and administer: Service Catalogue Workflows Entitlements Asset Management Configuration Items (CIs) Service Request Processes Support ServiceNow integrations within non-domain separated environments. Configure and maintain IT Asset Management (ITAM) functionality. Ensure tooling accurately reflects delivered service models and operational processes. Documentation & Operational Readiness Produce high-quality operational documentation including: Service Descriptions Support Models Runbooks Operational Procedures Work Instructions Escalation Processes Knowledge Articles Develop and deliver training materials for operational teams. Facilitate operational readiness and service support training. Ensure documentation standards are consistently applied. Governance & Compliance Define operational policies and procedures aligned to customer and business requirements. Support service readiness reviews and operational sign-off activities. Ensure services meet contractual, operational and governance obligations. Maintain audit-ready documentation and records. Essential Experience We're looking for candidates with strong experience across: Service Design, Service Transition and Operational Readiness. Implementing complex managed service solutions. Managed network services including WAN, LAN, WLAN and third-party providers. Service acceptance planning, testing and operational handover. Creating operational documentation, policies, procedures and training materials. Delivering operational readiness training and knowledge transfer. ServiceNow Customer Service Management (CSM) administration and configuration, including: Service Catalogue Workflows Entitlements Asset Management Configuration Item (CI) Management Integrations IT Asset Management (ITAM) Stakeholder management across technical and operational teams. Risk assessment, mitigation and process improvement. Desirable Experience ITIL Foundation or higher. ServiceNow certifications. Relevant service management, project delivery or technology qualifications. Experience with platforms such as Juniper Mist and NinjaOne. Business Continuity and Disaster Recovery (BCDR). Service continuity planning and testing. Managed service governance, reporting and charging models. About You You will be a self-sufficient and collaborative consultant who thrives in fast-paced delivery environments. Strong communication skills, excellent attention to detail and the ability to work across multidisciplinary teams are essential. If you're an experienced Service Consultant with a strong background in service transition, operational readiness and ServiceNow CSM, we'd love to hear from you.

SharePoint Developer / Administrator Location: Worthing (Hybrid) Contract Type: Permanent Salary: 40,000 - 50,000 + benefits Hours: 37 hours per week About the Role We're looking for a talented SharePoint Developer / Administrator to join a growing Digital Workspace team during an exciting period of IT transformation. This is a fantastic opportunity to play a key role in evolving enterprise collaboration and content management capabilities, working across a modern Microsoft 365 environment. You'll be part of a forward-thinking team focused on enhancing Enterprise Content Management (ECM) and driving innovation across collaboration tools. The role offers exposure to cross-functional teams including Software Engineering, Service Delivery, and Project Delivery, ensuring solutions are designed, delivered, and supported to a high standard. Key Responsibilities Design, develop, and maintain SharePoint Online sites and templated solutions aligned to business needs Configure, test, and implement new releases of SharePoint applications Provide 2nd line support and administration for SharePoint Online environments Support ECM initiatives, including Power Platform and content archiving solutions Produce technical specifications and contribute to solution design aligned with enterprise architecture Develop structured and unstructured information management solutions Create and execute test plans to ensure quality and performance of deployments Collaborate with internal teams and third-party suppliers during development and implementation Analyse business requirements and streamline content management processes Produce clear documentation and support materials for users and stakeholders About You Proven experience in SharePoint Online development and administration Strong knowledge of Microsoft 365, including Power Platform capabilities Solid understanding of Enterprise Content Management principles Experience delivering technical documentation and supporting end-user training Strong problem-solving skills with the ability to engage stakeholders effectively Comfortable working across multiple teams and managing competing priorities Desirable Skills Experience with Power Automate and workflow automation Familiarity with ITIL processes and tools such as ServiceNow

ServiceNow Platform Developer Synergize Consulting is supporting a major government programme and is seeking several experienced ServiceNow Platform Developers to join a high-performing team delivering secure, mission-critical digital services. This is an opportunity to work on projects that genuinely matter, supporting the delivery of technology solutions that underpin national security and defence operations. You'll play a key role in developing and enhancing ServiceNow capabilities within a highly secure environment, helping to drive automation, operational excellence, and digital transformation across complex enterprise platforms. The Opportunity As a ServiceNow Platform Developer, you will be responsible for designing, developing, configuring, and maintaining ServiceNow solutions across a secure enterprise environment. A key focus of the role will be supporting and enhancing IT Operations Management (ITOM) capabilities, helping to improve service visibility, operational resilience, and automation across critical defence systems. Working alongside architects, business analysts, infrastructure teams, and stakeholders, you will have the opportunity to influence platform strategy and contribute to the delivery of innovative solutions using the latest ServiceNow technologies. Key Responsibilities Design, develop, and configure ServiceNow applications and platform capabilities Build and enhance workflows, integrations, forms, portals, and automation solutions Support and develop ServiceNow ITOM capabilities, including Discovery, Service Mapping, Event Management, and CMDB Collaborate with business and technical stakeholders to gather and refine requirements Support platform upgrades, enhancements, and continuous improvement initiatives Troubleshoot and resolve technical issues across the platform Ensure solutions align with security, governance, and development best practices Produce and maintain technical documentation Skills & Experience Proven experience developing and configuring ServiceNow solutions Strong understanding of ServiceNow platform architecture and development best practices Experience with JavaScript, integrations, workflows, and platform customisation Strong knowledge of IT Service Management (ITSM) and IT Operations Management (ITOM) Experience with Discovery, Service Mapping, Event Management, and CMDB Experience working within Agile delivery environments Strong communication and stakeholder engagement skills Ability to operate effectively within secure and regulated environments Desirable ServiceNow Certified System Administrator (CSA) ServiceNow Certified Application Developer (CAD) ServiceNow ITOM Implementation Specialist certification Experience supporting government, defence, or secure public sector programmes Knowledge of ITIL best practices Experience with Service Portal, Integration Hub, Flow Designer, and automation tooling Security Requirements Due to the nature of this programme: Candidates must hold current SC Clearance or be eligible to obtain SC Clearance Applicants must be Sole UK Nationals Successful candidates will be required to satisfy all government security vetting requirements What's on Offer? ? Opportunity to work on high-profile government and defence programmes ? Exposure to large-scale ServiceNow and ITOM environments ? Hybrid working model with flexibility built around delivery ? Long-term project stability and career-enhancing experience ? Collaborative and technically skilled delivery teams ? The chance to contribute to projects that have a real impact on national capability Location Hybrid working with occasional travel to secure customer sites across South West England. If you're passionate about ServiceNow, automation, ITSM, ITOM, and delivering technology solutions within highly secure environments, we'd love to hear from you.

We have an exciting job opportunity for ServiceNow Architect role at London, UK - Contract/FTE Role: ServiceNow Architect Duration: Contract/FTE Location: London, UK (02 Days onsite in a week) Key Responsibilities Serve as the technical authority on ServiceNow architecture, design, and best practices. Define and drive the overall platform strategy, roadmap, and governance. Lead the design and implementation of ServiceNow modules, including ITSM, ITOM, ITAM, HRSD, CSM, GRC, SecOps, and custom applications. Ensure platform scalability, security, performance, and integrations with other enterprise systems. Provide technical leadership in solution design workshops, architecture reviews, and governance boards. Collaborate with stakeholders, business analysts, and development teams to align solutions with business objectives. Mentor and guide ServiceNow developers and administrators on technical best practices. Stay updated on ServiceNow product releases, marketplace solutions, and industry trends to recommend enhancements. Ensure compliance with enterprise architecture, security, and regulatory requirements. Required Qualifications Strong experience with ServiceNow ITSM and at least 2 other modules (TSOM, ITOM, ITAM, HRSD, CSM, GRC, SecOps). Proven expertise in ServiceNow integrations (REST, SOAP, APIs, MID Servers, etc.). Experience with ServiceNow Scripting (JavaScript, Glide, Flow Designer) and ServiceNow data model. Knowledge of ITIL/ITSM processes and best practices. Experience designing and implementing CMDB and Discovery. Excellent problem-solving, communication, and stakeholder management skills. Preferred Qualifications ServiceNow Certified System Administrator (CSA). ServiceNow Certified Implementation Specialist (CIS) in multiple modules. ServiceNow Certified Application Developer (CAD). ServiceNow Certified Technical Architect (CTA) or progress toward certification. Experience with Agile/Scrum delivery methodologies. Exposure to cloud technologies (AWS, Azure, GCP) and enterprise IT ecosystems.