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Front of House Manager - Leisure Hospitality Venue
Flow Recruitment Tetbury, Gloucestershire
Jun 28, 2026
Full time
Are you a dynamic and motivated leader with a passion for wellness and exceptional hospitality? We're looking for a Spa & Club Front of House Manager to oversee our clients front-of-house operations, ensuring a seamless and welcoming experience for their guests. If you thrive in a fast-paced environment and are dedicated to delivering outstanding customer service, we'd love to hear from you! The Role: Duty Management: Oversee daily operations during assigned shifts, ensuring smooth and efficient operation Team Leadership: Conduct regular team meetings to facilitate communication, foster new ideas, and monitor team performance. Promote achievements and identify areas for improvement Customer Service: Ensure prompt and accurate handling of customer enquiries and bookings. Address and resolve customer complaints effectively VIP & Group Management: Take control of all VIP, journalists and press arrivals, ensuring a seamless experience Interdepartmental Collaboration: Build and maintain strong relationships with other departments to enhance overall service delivery Performance Appraisals: Collaborate with the Spa Manager to conduct meaningful bi-annual appraisals for all team members Staff Management: Oversee staff absence, holidays, and sickness. Manage the team rota and approve shifts for timely payroll processing. Ensure part-time staff needs are met Facility Maintenance: Ensure that the spa's public spaces are well-maintained, tidy, and spotless at all times Food & Beverage Oversight: Manage and review food and beverage service, control beverage stock, and conduct allergen training for staff Revenue Growth: Liaise with the Spa Manager and Spa Director to explore revenue enhancement opportunities and innovative ideas for departmental growth Cleaning Standards: Coordinate with the cleaning team to maintain high cleaning standards in all spa areas Treatment Revenue Management: Manage online late availability in collaboration with the Treatments Manager Operational Responsibilities: Responsible for the opening and closing of the spa, processing and reconciling daily business transactions, and efficiently managing family swim time sessions Inventory Management: Conduct monthly stock takes of towels and robes, and oversee the ordering of stock as required Compliance: Ensure adherence to GDPR regulations at reception and oversee the functionality of reception equipment Miscellaneous Tasks: Carry out any reasonable tasks requested by the Management Team to ensure smooth spa operations. Be willing to step in during emergencies as needed Skills: Proven experience in a managerial role preferably within a spa or hospitality setting. Strong leadership and team management skills Excellent customer service and communication abilities Ability to handle complaints and resolve issues effectively Proficiency in scheduling software Flexibility to work varied shifts, including evenings and weekends
Insurance Manager
Employment Specialists Ltd Cambridge, Cambridgeshire
Jun 28, 2026
Full time
KEY RESPONSIBILITIES OF THE INSURANCE MANAGER: Drive and develop the sales strategy for a market-leading commercial insurance team Lead and mentor experienced Account Executives, focusing on pipeline management and book growth Implement and oversee strategic sales initiatives to maximise market opportunities Foster a dynamic sales culture while maintaining exceptional client service standards Actively participate in business development activities, leading by example Oversee the team's client engagement strategy, including strategic touchpoints THE IDEAL CANDIDATE FOR THE INSURANCE MANAGER ROLE: Proven Commercial Insurance trading background with demonstrable sales success Strong track record in developing and executing sales strategies Enthusiastic personality with the ability to inspire and motivate high-performing teams Experience in pipeline management and sales performance optimisation Commercial acumen with the ability to identify and capitalise on market opportunities WHAT'S ON OFFER: Competitive base salary between 65,000 - 75,000 Company car allowance Modern office location Flexible working arrangements (hybrid model) Comprehensive benefits package Opportunity to join a market-leading operation with proven success THE LOCATION: This modern office serves as a hub for one of the region's most successful Insurance operations. The role offers a blend of office-based and home working, with the flexibility to adapt to Client needs. This is a rare opportunity to join a successful operation where you can make a significant impact on business growth while working with an established and professional team.
Office Manager
MET Recruitment UK Ltd Wednesbury, West Midlands
Jun 28, 2026
Full time
Office Manager Location: Wednesbury, West Midlands Job Type: Permanent, Full Time Salary: £35,000 - £45,000 The Opportunity We are recruiting an experienced Office Manager to join a successful and growing manufacturing business in the West Midlands. This is a highly visible role within the organisation, offering the opportunity to take ownership of office operations, customer service activities and sales order processing, whilst working closely with the General Manager and wider leadership team. The successful candidate will be responsible for ensuring the smooth day-to-day running of the office, leading and developing a growing team, supporting operational projects and driving high standards across the business. This is not a traditional Office Manager position. We are looking for someone who can lead from the front, challenge where necessary, improve processes and play a key role in supporting the continued growth of the business. Key Responsibilities Oversee the day-to-day operation of the office environment Manage customer service and sales order processing activities Lead, coach and develop a growing office and customer service team Ensure high levels of customer service are maintained at all times Act as the main point of contact for office-related and customer service enquiries Support the General Manager and senior leadership team with operational and administrative activities Coordinate office suppliers, facilities, equipment and service providers Support and lead projects focused on operational efficiency, sustainability and continuous improvement Assist with onboarding activities and local people-related processes Liaise with internal departments to ensure effective communication and service delivery Monitor building maintenance, utilities and site security requirements Support Health & Safety compliance and coordinate relevant training activities Identify opportunities to improve processes, systems and ways of working About You We're looking for more than an administrator. You will be a confident, resilient and highly organised individual who enjoys taking ownership and making things happen. You will be comfortable working in a fast-paced environment, managing competing priorities and building strong relationships across all areas of the business. You will have: Previous experience within an Office Manager, Administration Manager, Operations Support Manager or similar leadership role Experience managing, motivating and developing team members Strong customer service and order processing experience Excellent organisational and multitasking skills Strong communication and stakeholder management abilities A proactive, hands-on approach with the confidence to challenge and drive accountability when required Good working knowledge of Microsoft Office applications A solutions-focused mindset with strong problem-solving skills Experience within a manufacturing, packaging, logistics or operational environment would be advantageous Why Apply? This is an excellent opportunity to join a growing business where you can genuinely make an impact. The role offers significant exposure across the organisation and would suit someone who enjoys taking ownership, leading teams and helping drive operational excellence. You'll be joining a business that values initiative, teamwork and continuous improvement, with the opportunity to influence both people and processes as the company continues to grow. If you're an experienced office or customer service leader looking for your next challenge, we'd love to hear from you. Apply now with your CV for immediate consideration.
Sales Ledger Operations Controller
Lamb Personnel Ltd Aldershot, Hampshire
Jun 28, 2026
Full time
Sales Ledger Operations Controller - Monday to Friday, 8am-5pm ALDERSHOT (driver required, due to remote location) Full-time, permanent office based Sales Ledger Operations Controller required for successful niche manufacturing business with an office and a factory in Aldershot, Hampshire - to start on an IMMEDIATE / Temp to Perm basis! Role Overview: The Sales Ledger Operations Controller manages day-to-day sales ledger activities, supply chain logistics, and group office administration within the Operations department (covering Group Activities including BCC, SBS-R, & FCL). This office based role ensures maximum productivity at minimum cost. The ideal candidate possesses a stock management / logistics background, excellent organisational skills under pressure, and an exceptional eye for detail. Key Responsibilities 1. Sales Ledger & Financial Administration Order Processing : Execute sales order entries, processing, invoicing, and profitability assessments. Credit Control : Manage credit control, cash allocation, cash sale invoicing, and credit card payments. Cost & Discrepancies : Control debit notes and handle internal stock processing and invoice costing. Account Support : Resolve existing customer queries regarding payments, copy documents, and proof of deliveries. 2. Logistics & Purchasing Management Transport Coordination : Book, negotiate, and process transport orders while organising collections. Despatch Tracking : Maintain the Sales Order calendar, track daily order despatches, and secure proof of deliveries. Procurement : Process daily price enquiries, issue purchase orders, and administer goods inwards receipts. Compliance : Process daily material certification requirements for compliance and quality control. 3. General Office & Management Support Management Assistance : Liaison daily with the Operations Manager to align priorities and support the management team. Office Operations : Manage daily computer system backups, outgoing post franking, and stationary/tuck shop stock. Facility Support : Coordinate morning coffee provisions and provide administrative support for meeting and training rooms. Marketing : Assist with the company's direct marketing campaigns and promotional activities. Filing: Day to day filling and archiving. Candidate Requirements Experience : Proven track record in stock management, administration, and logistics. Background : Experience within an engineering or technical services environment is highly desirable. Skills : Strong negotiation skills, high financial accuracy, and proficiency in IT system backups. Attributes : Highly organised, focused under pressure, and possesses a keen eye for detail. Team player, friendly and happy to muck in with all office duties and be part of a small, tight knit team! Please note that there is an office dog - so being dog friendly is a must
Accounts Payable Administrator
Hyreus City, Swindon
Jun 28, 2026
Full time
We are seeking a detail-oriented and proactive Accounts Payable Administrator to join our finance team. This role is responsible for the accurate and timely processing of supplier invoices, expenses, and payment runs, while providing excellent support to both internal stakeholders and external suppliers. The successful candidate will play a key role in maintaining the integrity of financial data within SAP and ensuring smooth day-to-day accounts payable operations. Responsibilities Receive supplier invoices via email, record them on the invoice register, and distribute them to the appropriate personnel for approval and processing. Process and input supplier invoices accurately within the SAP system. Monitor the quality and accuracy of Goods Received Note (GRN) entries completed by Office Managers, investigating and resolving discrepancies where required. Provide proactive support and guidance to site personnel on SAP-related queries and invoice processing requirements. Process non-purchase order invoices, ensuring correct nominal coding and accurate data entry. Manage first-line supplier enquiries, resolving issues promptly or escalating them where necessary. Scan and upload invoices into SAP, ensuring all documentation is correctly matched to the relevant transaction. Perform supplier statement reconciliations to verify account balances and identify outstanding issues. Accurately code and process company Barclaycard statements. Process employee expense claims within SAP, ensuring compliance with company policies and accurate coding. Execute SAP payment runs as required, ensuring payments are made accurately and on schedule. Provide cover and support for colleagues across the finance function when required, including activities such as subcontractor payment processing. The Candidate The ideal candidate will demonstrate: Previous experience in an Accounts Payable, Finance Administration, or similar role. Strong attention to detail and a high level of accuracy in data entry and financial processing. Experience working with ERP systems, ideally SAP. Good understanding of invoice processing, reconciliations, and payment procedures. Excellent organisational skills with the ability to manage multiple priorities and deadlines. Strong communication and interpersonal skills, with the confidence to liaise effectively with suppliers and internal stakeholders. A proactive and collaborative approach to problem-solving. Competency in Microsoft Office applications, particularly Excel. A commitment to maintaining confidentiality and handling financial information with integrity.
Bodyshop Manager
perfect placement
Jun 28, 2026
Full time
We are seeking an experienced Bodyshop Manager to oversee operations at a busy dealership in Chiswick. This role offers an excellent opportunity for a qualified professional to lead a high-standard, manufacturer-approved bodyshop within a reputable automotive group. Our client is committed to fostering professional growth and maintaining high standards of workmanship and customer satisfaction. Benefits for the successful Bodyshop Manager: Competitive basic salary of up to 50,000 depending on experience OTE potential of up to 60,000 per annum Monday to Friday working hours, 45 hours per week, with no weekends Supportive work environment within a well-established dealership group Full-time, permanent contract Clear career progression opportunities Localised employment in the Chiswick area Duties of the Bodyshop Manager: Lead and manage all aspects of the Bodyshop operations, ensuring high quality standards and customer satisfaction Supervise and motivate the team to maximise productivity and efficiency Oversee estimating, job allocation, and workflow to reduce idle time and work in progress Maintain strict quality control, ensuring repairs meet manufacturer guidelines Manage relationships with insurers, subcontractors, and customers to ensure consistent service Monitor financial performance and achieve profitability targets Enforce health and safety regulations and foster a safe working environment Resolve technical and operational issues promptly Implement health, safety, and welfare procedures for all staff and visitors Requirements of the Bodyshop Manager: Proven experience as a Bodyshop Manager, Assistant Bodyshop Manager, or Senior Estimator within the automotive sector Strong vehicle damage assessment and estimating skills Knowledge of modern vehicle repair techniques and paint processes Experience collaborating with insurance companies and accident management providers Exceptional leadership and team management skills Commercial awareness and financial management capabilities Full UK driving licence Prior experience within a franchised dealership and manufacturer-approved bodyshop environment is highly desirable Contact Alex Perrin, Automotive Recruitment Specialist at Perfect Placement covering Cheswick and Greater London, today to discover more about this fantastic opportunity. Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.
Senior Application Lifecycle Manager
Experis City, Birmingham
Jun 28, 2026
Full time
Senior Application Lifecycle Manager Birmingham - hybrid Salary: 46406 to 54595 Job purpose The Senior Application Lifecycle Manager leads establishment and deployment of an environment for developing, continually improving, and securely operating applications. The role has responsibility for the operational efficiency of our application portfolio. Role of Directorate and Capability IT sits within the CFO Directorate, playing an essential role in daily operations and success of the programme. The department provides technical leadership, advisory and delivery of IT services enabling the delivery of our mission. Its main objective is to provide the guiding principles, assurance, systems, processes and promote the skills necessary to enable the maximum use of information and technology to improve the design, construction and ultimately operation of the programme. The IT Platforms & Operations function is accountable for developing and enhancing core IT technology, orchestrating all parties involved in the delivery of products and services, maintaining quality standards and making service performance visible. Accountabilities/Responsibilities Lead establishment and deployment of an environment for developing, continually improving, and securely operating applications. Lead, and have overall accountability for the planning, prioritisation, forward schedule of change, maintenance, and lifecycle of the wide variety applications which exist. Lead the rationalisation, optimisation and licensing reclamation of the IT application portfolio to drive operational and financial efficiency. Lead coordination of application versioning and deploy, maintain & change, and retire lifecycle for all applications across. Own, manage and maintain the Application Service Catalogue. Liaise with architects to identify and agree upgrades and rationalisation opportunities for applications across. Liaise with the testing team to ensure that applications are appropriately tested before being brought into service. Own the relationship with, and manage, third-party suppliers responsible for conducting activities across the application lifecycle. Skills: Software Asset Management (SAM) Systems and software lifecycle: Establishing and deploying an environment for developing, continually improving, and securely operating portfolio of applications. Application rationalisation: Ability to drive operational and financial efficiency of the application portfolio, ensuring alignment of applications with business capabilities Risk management. Able to plan and implement organisation-wide processes and procedures for the management of risk to the success or integrity of the enterprise. Technology Service Management: Ability to plan for, develop, deliver and support IT services and products to meet the needs of a business through application portfolio Stakeholder relationship management. Able to influence stakeholder attitudes, decisions, and actions for mutual benefit. Knowledge: Knowledge of application lifecycle management methodologies, tools and processes to manage application lifecycle from conception to end of life Knowledge of application rationalisation methodologies and processes to drive operational and financial efficiency Knowledge of a range of delivery methodologies (e.g., but not limited to waterfall, agile or lean), their implications and how they can be integrated into IT initiative delivery Knowledge of the technology service provider landscape, understanding where future chances exist for collaboration and continuous improvement Knowledge of digital information technology, trends, and the opportunities they present Type of experience: Extensive experience overseeing application lifecycle management in a complex environment Experience developing and delivering an application lifecycle management strategy Experience in understanding users (who they are, what their needs are, how they behave and how they change over time) and deliver applications and services that meet these needs Experience of advising senior stakeholders around application lifecycle management, including priorities, complex risks, issues, and appropriate resolutions Experience of collaborating with or managing suppliers and vendors Apply now to join a forward-thinking organisation committed to leveraging technology for better outcomes. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Workshop Manual Technical Author
ARM Gaydon, Warwickshire
Jun 28, 2026
Full time
Workshop Manual Technical Author This is a permanent, full-time position based in Gaydon. Hybrid working is available. About the Role We are looking for a Workshop Manual Technical Author to join a dynamic and collaborative team supporting a leading global automotive manufacturer. This role focuses on the creation and delivery of high-quality technical publications, including workshop manuals, service and repair procedures, owner documentation, illustrated parts catalogues, and dealer support materials. This opportunity is ideally suited to a Graduate Engineer or similarly qualified individual with strong IT skills and practical experience in automotive workshop repairs. The successful candidate will combine technical expertise with excellent communication skills and a passion for producing clear, accurate documentation. Key Responsibilities Analyse and document vehicle service and repair procedures using engineering data, CAD models, and service repair time information. Collaborate with engineers, technicians, service coordinators, special tool developers, and aftersales teams to define and validate repair methods. Develop detailed workshop manual content and repair procedures for use by service technicians and dealer networks. Estimate and validate service repair times using recognised timing methodologies. Create supporting 3D visual content and animations using technical authoring and CAD visualisation tools. Publish and maintain technical documentation within digital service information systems. Conduct practical validation activities where required to ensure repair methods are accurate, achievable, and correctly timed. Develop owner-focused repair guides covering routine maintenance and basic service tasks. Skills and Experience Essential Practical hands-on experience within an automotive workshop environment. Strong understanding of vehicle service and repair operations. Excellent written and verbal communication skills with the ability to engage effectively with technical and non-technical stakeholders. Strong organisational skills and the ability to manage multiple tasks and deadlines. Good IT proficiency and confidence working with digital systems and software applications. Self-motivated, proactive, and capable of working both independently and as part of a team. Professional and customer-focused approach with a positive, solution-oriented mindset. Desirable Experience in technical authoring, workshop manual creation, or automotive service documentation. Familiarity with CAD software and digital visualisation tools. Experience creating or working with 3D technical content and animations. Understanding of automotive product development and lifecycle processes. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
Business Development Manager
Fawkes & Reece London City, Sheffield
Jun 28, 2026
Full time
Role: Business Development Manager Location: South Yorkshire/Derbyshire Salary: 50K/ 60K + Package & Commission The Business Development Manager is a key member of the senior leadership team responsible for leading the commercial and client-facing functions of the business, including account management, business development, & customer service The role is to drive strategic relationships, develop new business opportunities, and oversee the sales handover process to operations to secure profitable construction scheme upto the value of 20m. The role is pivotal in aligning sales with the company's commercial objectives, customer expectations, and growth strategy. Key Responsibilities Partner with the Group Managing Director and senior leadership team on strategic planning, budgeting, and organizational development. Develop and implement the company's overall sales strategy to deliver the company's growth, profitability and strategic goals. Translate the business strategy into clear sales, estimating, design and customer services objectives, performance targets (KPIs), and resource plans. Business Development & Sales Strategy Develop and implement a comprehensive sales and business development strategy to achieve revenue growth targets. Identify and pursue new business opportunities Build and maintain a strong sales pipeline and oversee all tenders' submissions. Account Management & Client Retention Develop and maintain strong relationships with key clients, consultants, and stakeholders. Oversee post-project reviews and implementations of learnings in conjunction with the Operations Director Qualifications & Experience Bachelor's degree in Business, Marketing, Construction Management, or related field (MBA desirable). Minimum of 5 years of experience in sales or business development within the construction sector. Demonstrated success in leading multi-disciplinary teams and securing major contracts. Familiarity with CRM systems, project costing tools, and estimating software. Strong commercial awareness with experience managing budgets, cost structures, and business planning. Demonstrated ability to implement sales strategy and lead change. Commitment to client long term relationships, superior customer satisfaction, and value creation Key Competencies Strategic leadership and business acumen. Strong negotiation and influencing skills. Excellent communication and stakeholder management. Results-driven mindset with focus on profitability and growth. Analytical thinking and financial literacy. Collaborative leadership and team-building capability. Client-focused approach with a commitment to service excellence. Please get in touch with Ryan & Reece for further details.