Leisure Duty Manager An exciting opportunity for a Leisure Duty Manager to lead daily operations across busy leisure, fitness and sports facilities. Ideal for candidates with leisure management, sports centre operations, swimming pool supervision, customer service and team leadership experience. If youve also worked in the following roles, wed also like to hear from you: Assistant Leisure Centre Man click apply for full job details
Jul 01, 2026
Full time
Leisure Duty Manager An exciting opportunity for a Leisure Duty Manager to lead daily operations across busy leisure, fitness and sports facilities. Ideal for candidates with leisure management, sports centre operations, swimming pool supervision, customer service and team leadership experience. If youve also worked in the following roles, wed also like to hear from you: Assistant Leisure Centre Man click apply for full job details
Duty Manager Annual Salary: £28,598 - £31,022 (dependent on experience) Location: Impington and Chesterton Job Type: Permanent, Full-time, including weekends, early mornings and evenings Reed are delighted to be working with an educational trust who are seeking a Duty Manager to oversee the smooth and efficient operation of their sports centres, ensuring high standards of staff support, operational excellence, health and safety compliance and customer satisfaction. This role is integral to their team, working closely with Shift Leaders, the Fitness Team and Leisure Assistants to maintain the highest operational standards. Day-to-day of the role: Provide day-to-day support to front-line staff, ensuring excellent service delivery. Assist in overseeing staff on duty and ensure effective completion of tasks. Support staff training and development, including delivering hands-on training and monitoring performance. Coordinate staff schedules and shifts to ensure proper staffing of the facility. Conduct regular operational checks to ensure the facility is clean, safe and in good working order. Manage incident responses, ensuring minimal service disruption. Set up activities in the Sports Hall and swimming pool areas according to daily schedules and safety requirements. Conduct water quality testing and pool plant maintenance in compliance with industry standards. Monitor pool chemical levels and perform regular plant room inspections. Assist in routine facility inspections and compliance audits. Serve as a point of contact for customers, addressing inquiries and resolving issues promptly. Support the execution of community events and program delivery. Required Skills & Qualifications: Proven experience in a similar role, ideally within a sports or leisure facility. Strong leadership and team management skills. Excellent organisational and coordination abilities. Knowledge of health and safety regulations and compliance requirements in a sports or leisure context. Proficiency in using emergency response procedures and operational continuity practices. Effective communication and interpersonal skills. Ability to work flexible hours, including weekends, early mornings, and evenings. Ability to obtain an Enhanced DBS with Barred List clearance. Benefits: 24 days annual leave plus statutory public holidays, increasing with service. Opportunities for professional development and training. Supportive and inclusive work environment. Access to sports facilities and community engagement programs. To apply for the Duty Manager position, please submit your CV detailing your relevant experience and why you are interested in this role.
Jun 30, 2026
Full time
Duty Manager Annual Salary: £28,598 - £31,022 (dependent on experience) Location: Impington and Chesterton Job Type: Permanent, Full-time, including weekends, early mornings and evenings Reed are delighted to be working with an educational trust who are seeking a Duty Manager to oversee the smooth and efficient operation of their sports centres, ensuring high standards of staff support, operational excellence, health and safety compliance and customer satisfaction. This role is integral to their team, working closely with Shift Leaders, the Fitness Team and Leisure Assistants to maintain the highest operational standards. Day-to-day of the role: Provide day-to-day support to front-line staff, ensuring excellent service delivery. Assist in overseeing staff on duty and ensure effective completion of tasks. Support staff training and development, including delivering hands-on training and monitoring performance. Coordinate staff schedules and shifts to ensure proper staffing of the facility. Conduct regular operational checks to ensure the facility is clean, safe and in good working order. Manage incident responses, ensuring minimal service disruption. Set up activities in the Sports Hall and swimming pool areas according to daily schedules and safety requirements. Conduct water quality testing and pool plant maintenance in compliance with industry standards. Monitor pool chemical levels and perform regular plant room inspections. Assist in routine facility inspections and compliance audits. Serve as a point of contact for customers, addressing inquiries and resolving issues promptly. Support the execution of community events and program delivery. Required Skills & Qualifications: Proven experience in a similar role, ideally within a sports or leisure facility. Strong leadership and team management skills. Excellent organisational and coordination abilities. Knowledge of health and safety regulations and compliance requirements in a sports or leisure context. Proficiency in using emergency response procedures and operational continuity practices. Effective communication and interpersonal skills. Ability to work flexible hours, including weekends, early mornings, and evenings. Ability to obtain an Enhanced DBS with Barred List clearance. Benefits: 24 days annual leave plus statutory public holidays, increasing with service. Opportunities for professional development and training. Supportive and inclusive work environment. Access to sports facilities and community engagement programs. To apply for the Duty Manager position, please submit your CV detailing your relevant experience and why you are interested in this role.
GLL is currently recruiting a Duty Manager to join our centre at Botwell Green Sports & Leisure Centre in Hayes, Middlesex within the London Borough of Hillingdon. If you have the skills and ambition to join us as a Duty Manager, there has never been a more exciting time to join us. This is more than a Duty Manager job, it's a career. We're looking for experienced Duty Managers or ambitious and talented Senior Recreation Assistants who are passionate about the leisure industry. So, if you're looking for a desk job, this isn't for you as there's no such thing as a typical day as Duty Manager. That's what makes the role so special. Here, you could be doing anything from unlocking the leisure centre and setting up, to ordering supplies and checking everything is perfect for your customers. Then, once the day is in full swing, you'll ensure it's all running as it should be handling customer queries, managing your team and ensuring the successful operation of the gym, pool and other facilities. Your own development is just as important, as we'll train you to sharpen your skills in this diverse Duty Manager role. If you're a fast-thinker who's calm under pressure, responsible and a natural with people from all walks of life, this is your chance to progress as a Duty Manager. We also look for integrity, a can-do attitude, health and safety knowledge, and a customer service focus, combined with relevant professional qualifications such as NPLQ, First Aid, Fitness Instructor and Pool Plant, or equivalent. From introducing a soft play product and supporting local groups, to organising charity Swimathon's, we've introduced all sorts of initiatives. So, if you've an idea and the drive to improve things even further, we'll listen. What you'll do: A can-do attitude. Ability to maintain a good and positive image of the centre to customers and the public by providing a welcoming, helpful and professional pools and operational service. Assist customers with use of the facilities and activities and to encourage maximum use of the Centre. Prepare areas and equipment for sessions as appropriate. Responsible for the efficient and effective control of the day to day operations and service of the centre, ensuring that security, general cleanliness, customer supervision and equipment checks are maintained. Ensure all pool safety / operating procedures are in place. To maintain all 'good housekeeping' systems and assist management to effect improvement plans for energy conservation and resource maximisation. Supervision of all staff on shift, effectively and efficiently allocating work and carrying out any other duties as required commensurate with posts level of responsibility. Ensure all members of the team are effectively supervised and that all people management procedures are effectively operated within the team (e.g recruitment, absence reporting, qualification maintenance, appraisals, discipline etc). As a charitable social enterprise owned by its staff GLL has a great range of benefits for its employees: A Values driven organisation Learning & development to support career development Good Pension schemes Discounted gym membership for you and your partner. A full time permanent position Industry leading rates of pay opportunity to join the GLL Society and have a say in how we are run plus associated social events Exclusive discounts on our villas in Portugal Exclusive discounts on our Ski chalets in Bulgaria Health assurance Career pathways, professional development are just the start. To ensure you stay at the top of your game, we provide training with practical and theory elements too. Discounts across thousands of retailers (GLL Extras) 25% off Red Letter Days 25% off Buy A Gift 20% off GLL spa experience treatments and associated products. Ride to work scheme Free eye tests and discounted glasses About GLL: As the UK's largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries and children's centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is 'More than a Job', because working with us opens up a wide range of possibilities and opportunities for you, starting with how you work with us. To make sure we're having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community. We offer two different types of work arrangements: A permanent employment contract - part time and full time A flexible worker engagement by joining our flexible worker pool If you are looking for a regular number of hours that you can work, and are flexible to meet the needs of a 7 day a week service, then a full-time or part-time permanent contract might be the right choice for you. So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support or working with children, you'll be able to find your ideal new job at GLL.
Jun 30, 2026
Full time
GLL is currently recruiting a Duty Manager to join our centre at Botwell Green Sports & Leisure Centre in Hayes, Middlesex within the London Borough of Hillingdon. If you have the skills and ambition to join us as a Duty Manager, there has never been a more exciting time to join us. This is more than a Duty Manager job, it's a career. We're looking for experienced Duty Managers or ambitious and talented Senior Recreation Assistants who are passionate about the leisure industry. So, if you're looking for a desk job, this isn't for you as there's no such thing as a typical day as Duty Manager. That's what makes the role so special. Here, you could be doing anything from unlocking the leisure centre and setting up, to ordering supplies and checking everything is perfect for your customers. Then, once the day is in full swing, you'll ensure it's all running as it should be handling customer queries, managing your team and ensuring the successful operation of the gym, pool and other facilities. Your own development is just as important, as we'll train you to sharpen your skills in this diverse Duty Manager role. If you're a fast-thinker who's calm under pressure, responsible and a natural with people from all walks of life, this is your chance to progress as a Duty Manager. We also look for integrity, a can-do attitude, health and safety knowledge, and a customer service focus, combined with relevant professional qualifications such as NPLQ, First Aid, Fitness Instructor and Pool Plant, or equivalent. From introducing a soft play product and supporting local groups, to organising charity Swimathon's, we've introduced all sorts of initiatives. So, if you've an idea and the drive to improve things even further, we'll listen. What you'll do: A can-do attitude. Ability to maintain a good and positive image of the centre to customers and the public by providing a welcoming, helpful and professional pools and operational service. Assist customers with use of the facilities and activities and to encourage maximum use of the Centre. Prepare areas and equipment for sessions as appropriate. Responsible for the efficient and effective control of the day to day operations and service of the centre, ensuring that security, general cleanliness, customer supervision and equipment checks are maintained. Ensure all pool safety / operating procedures are in place. To maintain all 'good housekeeping' systems and assist management to effect improvement plans for energy conservation and resource maximisation. Supervision of all staff on shift, effectively and efficiently allocating work and carrying out any other duties as required commensurate with posts level of responsibility. Ensure all members of the team are effectively supervised and that all people management procedures are effectively operated within the team (e.g recruitment, absence reporting, qualification maintenance, appraisals, discipline etc). As a charitable social enterprise owned by its staff GLL has a great range of benefits for its employees: A Values driven organisation Learning & development to support career development Good Pension schemes Discounted gym membership for you and your partner. A full time permanent position Industry leading rates of pay opportunity to join the GLL Society and have a say in how we are run plus associated social events Exclusive discounts on our villas in Portugal Exclusive discounts on our Ski chalets in Bulgaria Health assurance Career pathways, professional development are just the start. To ensure you stay at the top of your game, we provide training with practical and theory elements too. Discounts across thousands of retailers (GLL Extras) 25% off Red Letter Days 25% off Buy A Gift 20% off GLL spa experience treatments and associated products. Ride to work scheme Free eye tests and discounted glasses About GLL: As the UK's largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries and children's centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is 'More than a Job', because working with us opens up a wide range of possibilities and opportunities for you, starting with how you work with us. To make sure we're having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community. We offer two different types of work arrangements: A permanent employment contract - part time and full time A flexible worker engagement by joining our flexible worker pool If you are looking for a regular number of hours that you can work, and are flexible to meet the needs of a 7 day a week service, then a full-time or part-time permanent contract might be the right choice for you. So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support or working with children, you'll be able to find your ideal new job at GLL.
Leisure Duty Manager An exciting opportunity for a Leisure Duty Manager to lead daily operations across busy leisure, fitness and sports facilities. Ideal for candidates with leisure management, sports centre operations, swimming pool supervision, customer service and team leadership experience. If you've also worked in the following roles, we'd also like to hear from you: Assistant Leisure Centre Manager, Leisure Supervisor, Duty Manager, Leisure Operations Supervisor, Recreation Manager, Senior Leisure Duty Manager, Leisure Centre Manager, Sports Centre Manager, Leisure Centre Duty Manager SALARY: £31,668 per annum (£27,779 per annum + 14% Shift Allowance) + Benefits LOCATION: Hedge End, Southampton, Hampshire JOB TYPE: Full-Time, Permanent WORKING HOURS: 37 hours per week on average, 52 weeks per year. Two-week rolling shift pattern including evenings, weekends and bank holidays JOB OVERVIEW We have a fantastic new job opportunity for a Leisure Duty Manager to support the day-to-day operation of busy leisure and sports facilities serving the local community. As a Leisure Duty Manager you will lead operational teams, oversee swimming pool and fitness suite operations, maintain excellent customer service standards, support membership retention and ensure health and safety compliance across multiple facilities. Working closely with management colleagues, you will help deliver sports programmes, swim school activities, community events and leisure services whilst ensuring facilities remain safe, welcoming and fully operational. The Leisure Duty Manager will play a key role in staff supervision, leisure operations, sports centre management, customer engagement, marketing initiatives and the continued development of the organisation's facilities and services. DUTIES Your duties as the Leisure Duty Manager include: Lead Daily Operations: Oversee the smooth running of leisure centres, sports facilities, swimming pools and fitness areas Manage Staff Teams: Supervise, support and develop operational, fitness and instructor staff during shifts Maintain Health and Safety Standards: Ensure facilities operate safely and comply with all relevant procedures and regulations Support Swim School Development: Assist with programme delivery, administration, promotion and growth initiatives Drive Membership Retention: Implement customer engagement and retention programmes to support business objectives Oversee Facility Presentation: Maintain high standards of cleanliness, security and customer experience Coordinate Sports Programmes: Support the delivery of activities, events, swimming lessons and community programmes Monitor Financial Procedures: Complete cash handling, banking preparation and audit-compliant administrative tasks Support Marketing Activities: Assist with website content, social media updates and promotional campaigns Provide Excellent Customer Service: Build positive relationships with customers, clubs, visitors and stakeholders CANDIDATE REQUIREMENTS Essential NPLQ - National Pool Lifeguard Qualification Previous experience in leisure management, leisure supervision or sports centre operations Good understanding of the leisure industry Extensive knowledge of leisure centre, swimming pool and fitness facility operations Excellent communication and interpersonal skills Proven experience of leading and motivating teams Strong organisational skills and attention to detail Flexible approach to working hours and operational requirements Desirable Fitness Instructor Level 2 qualification Pool Plant Operation qualification Swim Teaching Level 1 or Level 2 qualification Recognised qualification in Leisure Management or NVQ Level 3 Experience with membership retention, leisure marketing and programme development BENEFITS Enrolment in one of the UK's largest public sector pension schemes A tax efficient Cycle-to-Work scheme through salary sacrifice A tax efficient IT Leasing scheme through salary sacrifice Friendly and sociable colleagues Staff membership rates to the modern on-site Leisure Centre Good transport links Free on-site car parking The school is committed to safeguarding and promoting the welfare of children and young people, and all staff and volunteers are expected to share this commitment. Successful candidates will be subject to DBS and other relevant employment checks. The school reserves the right to close vacancies early. APPLY TODAY By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14845 Full-Time, Permanent, Leisure Club Management Jobs, Careers and Vacancies. Find a new job and work in Hedge End, Southampton, Hampshire. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ
Jun 30, 2026
Full time
Leisure Duty Manager An exciting opportunity for a Leisure Duty Manager to lead daily operations across busy leisure, fitness and sports facilities. Ideal for candidates with leisure management, sports centre operations, swimming pool supervision, customer service and team leadership experience. If you've also worked in the following roles, we'd also like to hear from you: Assistant Leisure Centre Manager, Leisure Supervisor, Duty Manager, Leisure Operations Supervisor, Recreation Manager, Senior Leisure Duty Manager, Leisure Centre Manager, Sports Centre Manager, Leisure Centre Duty Manager SALARY: £31,668 per annum (£27,779 per annum + 14% Shift Allowance) + Benefits LOCATION: Hedge End, Southampton, Hampshire JOB TYPE: Full-Time, Permanent WORKING HOURS: 37 hours per week on average, 52 weeks per year. Two-week rolling shift pattern including evenings, weekends and bank holidays JOB OVERVIEW We have a fantastic new job opportunity for a Leisure Duty Manager to support the day-to-day operation of busy leisure and sports facilities serving the local community. As a Leisure Duty Manager you will lead operational teams, oversee swimming pool and fitness suite operations, maintain excellent customer service standards, support membership retention and ensure health and safety compliance across multiple facilities. Working closely with management colleagues, you will help deliver sports programmes, swim school activities, community events and leisure services whilst ensuring facilities remain safe, welcoming and fully operational. The Leisure Duty Manager will play a key role in staff supervision, leisure operations, sports centre management, customer engagement, marketing initiatives and the continued development of the organisation's facilities and services. DUTIES Your duties as the Leisure Duty Manager include: Lead Daily Operations: Oversee the smooth running of leisure centres, sports facilities, swimming pools and fitness areas Manage Staff Teams: Supervise, support and develop operational, fitness and instructor staff during shifts Maintain Health and Safety Standards: Ensure facilities operate safely and comply with all relevant procedures and regulations Support Swim School Development: Assist with programme delivery, administration, promotion and growth initiatives Drive Membership Retention: Implement customer engagement and retention programmes to support business objectives Oversee Facility Presentation: Maintain high standards of cleanliness, security and customer experience Coordinate Sports Programmes: Support the delivery of activities, events, swimming lessons and community programmes Monitor Financial Procedures: Complete cash handling, banking preparation and audit-compliant administrative tasks Support Marketing Activities: Assist with website content, social media updates and promotional campaigns Provide Excellent Customer Service: Build positive relationships with customers, clubs, visitors and stakeholders CANDIDATE REQUIREMENTS Essential NPLQ - National Pool Lifeguard Qualification Previous experience in leisure management, leisure supervision or sports centre operations Good understanding of the leisure industry Extensive knowledge of leisure centre, swimming pool and fitness facility operations Excellent communication and interpersonal skills Proven experience of leading and motivating teams Strong organisational skills and attention to detail Flexible approach to working hours and operational requirements Desirable Fitness Instructor Level 2 qualification Pool Plant Operation qualification Swim Teaching Level 1 or Level 2 qualification Recognised qualification in Leisure Management or NVQ Level 3 Experience with membership retention, leisure marketing and programme development BENEFITS Enrolment in one of the UK's largest public sector pension schemes A tax efficient Cycle-to-Work scheme through salary sacrifice A tax efficient IT Leasing scheme through salary sacrifice Friendly and sociable colleagues Staff membership rates to the modern on-site Leisure Centre Good transport links Free on-site car parking The school is committed to safeguarding and promoting the welfare of children and young people, and all staff and volunteers are expected to share this commitment. Successful candidates will be subject to DBS and other relevant employment checks. The school reserves the right to close vacancies early. APPLY TODAY By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14845 Full-Time, Permanent, Leisure Club Management Jobs, Careers and Vacancies. Find a new job and work in Hedge End, Southampton, Hampshire. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ
Our client is one of the UK's largest and leading Leisure/Sports Centre operators. They are currently looking to recruit a Duty Manager to oversee centre operations, with a particular focus on Front of House and Membership Sales. The available role is based at our clients site in Wellington, Somerset. The successful candidate will be responsible for supporting the day to day operations of the centre, overseeing health and safety, driving customer service excellence and supporting the team We need a Duty Manager who will: - Ideally have experience working in leisure centre operations and it would be advantageous if you have previous experience dealing with FOH operations and sales - Be able to lead and motivate a diverse team fully embracing our company values - Be focused on high customer service standards - Have excellent verbal, written and IT communication skills - Create an environment where colleagues can achieve their full potential - Have to manage cost control and drive income in all areas of the business - Demonstrate exceptional time management and deadline compliance Please note the successful candidate will need to achieve their National Pool Lifeguard, First Aid at Work & Pool Plant Operators qualifications within a set timescale, if not already qualified. This position will involve day, evening and weekend work, including public holidays and will also require a DBS check prior to starting
Jun 30, 2026
Full time
Our client is one of the UK's largest and leading Leisure/Sports Centre operators. They are currently looking to recruit a Duty Manager to oversee centre operations, with a particular focus on Front of House and Membership Sales. The available role is based at our clients site in Wellington, Somerset. The successful candidate will be responsible for supporting the day to day operations of the centre, overseeing health and safety, driving customer service excellence and supporting the team We need a Duty Manager who will: - Ideally have experience working in leisure centre operations and it would be advantageous if you have previous experience dealing with FOH operations and sales - Be able to lead and motivate a diverse team fully embracing our company values - Be focused on high customer service standards - Have excellent verbal, written and IT communication skills - Create an environment where colleagues can achieve their full potential - Have to manage cost control and drive income in all areas of the business - Demonstrate exceptional time management and deadline compliance Please note the successful candidate will need to achieve their National Pool Lifeguard, First Aid at Work & Pool Plant Operators qualifications within a set timescale, if not already qualified. This position will involve day, evening and weekend work, including public holidays and will also require a DBS check prior to starting
Flow Sports Personnel Ltd
St. Albans, Hertfordshire
Our client is one of the UK's largest and leading Leisure/Sports Centre operators. They are currently looking to recruit a Duty Manager at one pf their flagship sites, based in St Albans. The successful candidate will be responsible for supporting the day to day operations of the centre, overseeing health and safety, driving customer service excellence and supporting the team We need a Duty Manager who will: - Ideally have experience working in aquatics, especially, swimming lessons at a supervisory or management level - Be able to lead and motivate a diverse team fully embracing our company values - Be focused on high customer service standards - Have excellent verbal, written and IT communication skills - Create an environment where colleagues can achieve their full potential - Have to manage cost control and drive income in all areas of the business - Demonstrate exceptional time management and deadline compliance Please note the successful candidate will need to achieve their National Pool Lifeguard, First Aid at Work & Pool Plant Operators qualifications within a set timescale, if not already qualified. This position will involve day, evening and weekend work, including public holidays and will also require a DBS check prior to starting
Jun 30, 2026
Full time
Our client is one of the UK's largest and leading Leisure/Sports Centre operators. They are currently looking to recruit a Duty Manager at one pf their flagship sites, based in St Albans. The successful candidate will be responsible for supporting the day to day operations of the centre, overseeing health and safety, driving customer service excellence and supporting the team We need a Duty Manager who will: - Ideally have experience working in aquatics, especially, swimming lessons at a supervisory or management level - Be able to lead and motivate a diverse team fully embracing our company values - Be focused on high customer service standards - Have excellent verbal, written and IT communication skills - Create an environment where colleagues can achieve their full potential - Have to manage cost control and drive income in all areas of the business - Demonstrate exceptional time management and deadline compliance Please note the successful candidate will need to achieve their National Pool Lifeguard, First Aid at Work & Pool Plant Operators qualifications within a set timescale, if not already qualified. This position will involve day, evening and weekend work, including public holidays and will also require a DBS check prior to starting
Flow Sports Personnel Ltd
St. Albans, Hertfordshire
Our client is one of the UK's largest and leading Leisure/Sports Centre operators. They are currently looking to recruit a Duty Manager at one pf their flagship sites, based in St Albans. The successful candidate will be responsible for supporting the day to day operations of the centre, overseeing health and safety, driving customer service excellence and supporting the team We need a Duty Manager who will: - Ideally have experience working in aquatics, especially, swimming lessons at a supervisory or management level - Be able to lead and motivate a diverse team fully embracing our company values - Be focused on high customer service standards - Have excellent verbal, written and IT communication skills - Create an environment where colleagues can achieve their full potential - Have to manage cost control and drive income in all areas of the business - Demonstrate exceptional time management and deadline compliance Please note the successful candidate will need to achieve their National Pool Lifeguard, First Aid at Work & Pool Plant Operators qualifications within a set timescale, if not already qualified. This position will involve day, evening and weekend work, including public holidays and will also require a DBS check prior to starting
Jun 30, 2026
Full time
Our client is one of the UK's largest and leading Leisure/Sports Centre operators. They are currently looking to recruit a Duty Manager at one pf their flagship sites, based in St Albans. The successful candidate will be responsible for supporting the day to day operations of the centre, overseeing health and safety, driving customer service excellence and supporting the team We need a Duty Manager who will: - Ideally have experience working in aquatics, especially, swimming lessons at a supervisory or management level - Be able to lead and motivate a diverse team fully embracing our company values - Be focused on high customer service standards - Have excellent verbal, written and IT communication skills - Create an environment where colleagues can achieve their full potential - Have to manage cost control and drive income in all areas of the business - Demonstrate exceptional time management and deadline compliance Please note the successful candidate will need to achieve their National Pool Lifeguard, First Aid at Work & Pool Plant Operators qualifications within a set timescale, if not already qualified. This position will involve day, evening and weekend work, including public holidays and will also require a DBS check prior to starting
Our client is one of the UK's largest and leading Leisure/Sports Centre operators. They are currently looking to recruit a Duty Manager to oversee centre operations, with a particular focus on Front of House and Membership Sales. The available role is based at our clients site in Wellington, Somerset. The successful candidate will be responsible for supporting the day to day operations of the centre, overseeing health and safety, driving customer service excellence and supporting the team We need a Duty Manager who will: - Ideally have experience working in leisure centre operations and it would be advantageous if you have previous experience dealing with FOH operations and sales - Be able to lead and motivate a diverse team fully embracing our company values - Be focused on high customer service standards - Have excellent verbal, written and IT communication skills - Create an environment where colleagues can achieve their full potential - Have to manage cost control and drive income in all areas of the business - Demonstrate exceptional time management and deadline compliance Please note the successful candidate will need to achieve their National Pool Lifeguard, First Aid at Work & Pool Plant Operators qualifications within a set timescale, if not already qualified. This position will involve day, evening and weekend work, including public holidays and will also require a DBS check prior to starting
Jun 29, 2026
Full time
Our client is one of the UK's largest and leading Leisure/Sports Centre operators. They are currently looking to recruit a Duty Manager to oversee centre operations, with a particular focus on Front of House and Membership Sales. The available role is based at our clients site in Wellington, Somerset. The successful candidate will be responsible for supporting the day to day operations of the centre, overseeing health and safety, driving customer service excellence and supporting the team We need a Duty Manager who will: - Ideally have experience working in leisure centre operations and it would be advantageous if you have previous experience dealing with FOH operations and sales - Be able to lead and motivate a diverse team fully embracing our company values - Be focused on high customer service standards - Have excellent verbal, written and IT communication skills - Create an environment where colleagues can achieve their full potential - Have to manage cost control and drive income in all areas of the business - Demonstrate exceptional time management and deadline compliance Please note the successful candidate will need to achieve their National Pool Lifeguard, First Aid at Work & Pool Plant Operators qualifications within a set timescale, if not already qualified. This position will involve day, evening and weekend work, including public holidays and will also require a DBS check prior to starting
Our client is one of the UK's largest and leading Leisure/Sports Centre operators. They are currently looking to recruit a Duty Manager to oversee centre operations, with a particular focus on Front of House and Membership Sales. The available role is based at our clients site in Wellington, Somerset. The successful candidate will be responsible for supporting the day to day operations of the centre, overseeing health and safety, driving customer service excellence and supporting the team We need a Duty Manager who will: - Ideally have experience working in leisure centre operations and it would be advantageous if you have previous experience dealing with FOH operations and sales - Be able to lead and motivate a diverse team fully embracing our company values - Be focused on high customer service standards - Have excellent verbal, written and IT communication skills - Create an environment where colleagues can achieve their full potential - Have to manage cost control and drive income in all areas of the business - Demonstrate exceptional time management and deadline compliance Please note the successful candidate will need to achieve their National Pool Lifeguard, First Aid at Work & Pool Plant Operators qualifications within a set timescale, if not already qualified. This position will involve day, evening and weekend work, including public holidays and will also require a DBS check prior to starting
Jun 28, 2026
Full time
Our client is one of the UK's largest and leading Leisure/Sports Centre operators. They are currently looking to recruit a Duty Manager to oversee centre operations, with a particular focus on Front of House and Membership Sales. The available role is based at our clients site in Wellington, Somerset. The successful candidate will be responsible for supporting the day to day operations of the centre, overseeing health and safety, driving customer service excellence and supporting the team We need a Duty Manager who will: - Ideally have experience working in leisure centre operations and it would be advantageous if you have previous experience dealing with FOH operations and sales - Be able to lead and motivate a diverse team fully embracing our company values - Be focused on high customer service standards - Have excellent verbal, written and IT communication skills - Create an environment where colleagues can achieve their full potential - Have to manage cost control and drive income in all areas of the business - Demonstrate exceptional time management and deadline compliance Please note the successful candidate will need to achieve their National Pool Lifeguard, First Aid at Work & Pool Plant Operators qualifications within a set timescale, if not already qualified. This position will involve day, evening and weekend work, including public holidays and will also require a DBS check prior to starting
Flow Sports Personnel Ltd
St. Albans, Hertfordshire
Our client is one of the UK's largest and leading Leisure/Sports Centre operators. They are currently looking to recruit a Duty Manager at one of their flagship sites, based in St Albans. The successful candidate will be responsible for supporting the day to day operations of the centre, overseeing health and safety, driving customer service excellence and supporting the team We need a Duty Manager who will: - Ideally have experience working in wet and dry site leisure operation at a supervisory or management level - Be able to lead and motivate a diverse team fully embracing our company values - Be focused on high customer service standards - Have excellent verbal, written and IT communication skills - Create an environment where colleagues can achieve their full potential - Have to manage cost control and drive income in all areas of the business - Demonstrate exceptional time management and deadline compliance Please note the successful candidate will need to achieve their National Pool Lifeguard, First Aid at Work & Pool Plant Operators qualifications within a set timescale, if not already qualified. This position will involve day, evening and weekend work, including public holidays and will also require a DBS check prior to starting
Jun 25, 2026
Full time
Our client is one of the UK's largest and leading Leisure/Sports Centre operators. They are currently looking to recruit a Duty Manager at one of their flagship sites, based in St Albans. The successful candidate will be responsible for supporting the day to day operations of the centre, overseeing health and safety, driving customer service excellence and supporting the team We need a Duty Manager who will: - Ideally have experience working in wet and dry site leisure operation at a supervisory or management level - Be able to lead and motivate a diverse team fully embracing our company values - Be focused on high customer service standards - Have excellent verbal, written and IT communication skills - Create an environment where colleagues can achieve their full potential - Have to manage cost control and drive income in all areas of the business - Demonstrate exceptional time management and deadline compliance Please note the successful candidate will need to achieve their National Pool Lifeguard, First Aid at Work & Pool Plant Operators qualifications within a set timescale, if not already qualified. This position will involve day, evening and weekend work, including public holidays and will also require a DBS check prior to starting
HR Manager - Manchester Human Resources Manager - The Medlock at Etihad Campus, Manchester We're looking for a Human Resources Manager who will play a key role in shaping the team, the culture and environment from the ground up in a fantastic hotel opening at the heart of Manchester's Etihad Campus , home to Manchester City Football Club . This brand-new 401- key hotel is set to be a game-changer in hospitality, seamlessly integrating with one of the most prestigious entertainment and sporting destinations globally. The next evolution of the Etihad Campus will see it become a thriving sports and entertainment district, featuring state-of-the-art training facilities, a world class 60,000 seater stadium, and vibrant leisure spaces including the Co-op Live arena. It will become a world-class hub for elite sport, music, and entertainment , attracting visitors from around the world. The new hotel will be at the centre of this dynamic environment, providing an exceptional place for guests, teams, and fans to stay and experience everything the campus has to offer. This is your opportunity to make your mark, supporting an opening team to deliver world-class hospitality while building a culture that feels uniquely Medlock. It is essential that there are seamless links with the hotel with the wider Etihad Campus and ensuring a cohesive guest journey that integrates the dynamic sports, entertainment, and hospitality experience. This starts and ends with the people. What's in it for you? Lead HR for a high-profile new opening at one of Manchester's most exciting developments. Be part of a leadership team focused on building a great culture from day one. Work with MCFC, Valor Hospitality and Radisson Hotel Group, benefiting from support while retaining local ownership and autonomy. What you'll be doing: Partner with the General Manager and heads of department to recruit, onboard, and develop a high-performing team. Champion employee engagement, wellbeing initiatives, and recognition programmes. Develop a culture of open communication, inclusivity, trust, and team engagement throughout the hotel and across the Campus. Provide guidance on HR policies, processes, and employment law, ensuring compliance and consistency across the hotel. Support team members and leaders with learning and development opportunities, from induction through to management progression. Manage employee relations, supporting or leading on disciplinary, grievance, and performance matters. Be the HR systems champion, ensuring accurate records and smooth HR operations across payroll, learning, and compliance platforms. About you: Experienced HR professional, ideally within hospitality or service-led industries. Confident in your knowledge and application of employment law, employee relations, and HR best practices. CIPD Lvl 5 qualified (or working towards) A people-focused, approachable leader who is as comfortable advising on policy as you are celebrating team successes. Organised, adaptable, and ready to thrive in the pace and excitement of an opening hotel environment. Experience of working within a Hospitality or Hotel business in a similar position You will report directly to the General Manager , with support from Valor Hospitality's UK and MCFC wider HR teams and systems, ensuring you have the tools to succeed while shaping your own local HR approach. In addition to competitive rates of pay, we also offer: Exclusive discounts for you, your friends and family Valor team member rates at our UK hotels, with rooms from just 30 B&B. Discounted stays for friends and family. 50% discount when dining in our restaurants and bars. Free meals while on duty, keeping you well-fuelled. Access to high-street discounts on a range of shops, experiences and more. Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme. Generous refer-a-friend bonuses, starting at 250. Caring for your health and wellbeing, both in and outside of work A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual campaign. Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing. Healthcare Cash Plan options, from just 5 per month. Fancy joining our team? Ready to be part of history? Apply now and take your hospitality career to the next level! Valor Hospitality promotes equal opportunities in employment and we positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We will screen all applicants and select candidates whose skills and experience seem to meet our needs. We will carefully consider your application during the initial screening and will contact you only if you are selected for an interview. Employment is subject to the provision of proof of eligibility to work in the UK. Due to our safeguarding promise, all UK based roles will be subject to a DBS check upon commencing employment with us. This will be either a basic, standard or enhanced check depending on the job role and responsibilities.
Oct 04, 2025
Full time
HR Manager - Manchester Human Resources Manager - The Medlock at Etihad Campus, Manchester We're looking for a Human Resources Manager who will play a key role in shaping the team, the culture and environment from the ground up in a fantastic hotel opening at the heart of Manchester's Etihad Campus , home to Manchester City Football Club . This brand-new 401- key hotel is set to be a game-changer in hospitality, seamlessly integrating with one of the most prestigious entertainment and sporting destinations globally. The next evolution of the Etihad Campus will see it become a thriving sports and entertainment district, featuring state-of-the-art training facilities, a world class 60,000 seater stadium, and vibrant leisure spaces including the Co-op Live arena. It will become a world-class hub for elite sport, music, and entertainment , attracting visitors from around the world. The new hotel will be at the centre of this dynamic environment, providing an exceptional place for guests, teams, and fans to stay and experience everything the campus has to offer. This is your opportunity to make your mark, supporting an opening team to deliver world-class hospitality while building a culture that feels uniquely Medlock. It is essential that there are seamless links with the hotel with the wider Etihad Campus and ensuring a cohesive guest journey that integrates the dynamic sports, entertainment, and hospitality experience. This starts and ends with the people. What's in it for you? Lead HR for a high-profile new opening at one of Manchester's most exciting developments. Be part of a leadership team focused on building a great culture from day one. Work with MCFC, Valor Hospitality and Radisson Hotel Group, benefiting from support while retaining local ownership and autonomy. What you'll be doing: Partner with the General Manager and heads of department to recruit, onboard, and develop a high-performing team. Champion employee engagement, wellbeing initiatives, and recognition programmes. Develop a culture of open communication, inclusivity, trust, and team engagement throughout the hotel and across the Campus. Provide guidance on HR policies, processes, and employment law, ensuring compliance and consistency across the hotel. Support team members and leaders with learning and development opportunities, from induction through to management progression. Manage employee relations, supporting or leading on disciplinary, grievance, and performance matters. Be the HR systems champion, ensuring accurate records and smooth HR operations across payroll, learning, and compliance platforms. About you: Experienced HR professional, ideally within hospitality or service-led industries. Confident in your knowledge and application of employment law, employee relations, and HR best practices. CIPD Lvl 5 qualified (or working towards) A people-focused, approachable leader who is as comfortable advising on policy as you are celebrating team successes. Organised, adaptable, and ready to thrive in the pace and excitement of an opening hotel environment. Experience of working within a Hospitality or Hotel business in a similar position You will report directly to the General Manager , with support from Valor Hospitality's UK and MCFC wider HR teams and systems, ensuring you have the tools to succeed while shaping your own local HR approach. In addition to competitive rates of pay, we also offer: Exclusive discounts for you, your friends and family Valor team member rates at our UK hotels, with rooms from just 30 B&B. Discounted stays for friends and family. 50% discount when dining in our restaurants and bars. Free meals while on duty, keeping you well-fuelled. Access to high-street discounts on a range of shops, experiences and more. Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme. Generous refer-a-friend bonuses, starting at 250. Caring for your health and wellbeing, both in and outside of work A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual campaign. Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing. Healthcare Cash Plan options, from just 5 per month. Fancy joining our team? Ready to be part of history? Apply now and take your hospitality career to the next level! Valor Hospitality promotes equal opportunities in employment and we positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We will screen all applicants and select candidates whose skills and experience seem to meet our needs. We will carefully consider your application during the initial screening and will contact you only if you are selected for an interview. Employment is subject to the provision of proof of eligibility to work in the UK. Due to our safeguarding promise, all UK based roles will be subject to a DBS check upon commencing employment with us. This will be either a basic, standard or enhanced check depending on the job role and responsibilities.
