89 jobs found

Senior Power BI Consultant (Insurance expereince required) LIVERPOOL HYBRID (2 DAYS PER WEEK) 6 MONTH CONTRACT £350 TO £400 PER DAY OUTSIDE IR35 This project stands is a blend of hands-on Power BI delivery and meaningful capability uplift within a complex, regulated environment. They are looking for a senior Power BI professional who can lead by example, coach others, and embed best practice while delivering high-quality reporting for insurance-focused stakeholders. The Company They are a large, data-driven organisation operating within the insurance sector, investing heavily in modern analytics capability. The business is focused on improving decision-making through trusted data, scalable reporting, and strong governance. Power BI sits at the centre of their reporting strategy, with a clear emphasis on long-term self-sufficiency across teams. The Role and Deliverables Lead end-to-end Power BI delivery, from data preparation and modelling through to polished, user-friendly dashboards Act as a hands-on technical lead while coaching and mentoring analysts through structured training and one-to-one support Identify capability gaps within the analytics team and define practical upskilling approaches Champion best practice across data modelling, DAX, visual design, and documentation Provide guidance on reporting migration from Qlik to Power BI where relevant Work independently with stakeholders to identify opportunities for improvement and deliver clear, reusable solutions Your Skills & Experience Strong hands-on experience delivering Power BI solutions in production environments Extensive experience working within the insurance sector, with a solid understanding of insurance data, reporting, and regulatory considerations Deep expertise in Power Query (M) and DAX, with a focus on clean, scalable, best-practice development Proven data visualisation and UX capability, building intuitive and business-friendly dashboards Good working knowledge of Microsoft Fabric and how Power BI integrates with the wider platform Confident SQL skills and experience working with complex data sources Demonstrated experience coaching, training, and mentoring analytics professionals Clear communication skills, able to explain complex technical concepts to non-technical audiences Proactive and delivery-focused mindset, comfortable taking ownership and driving improvements

Interim Financial Reporting & BI Analyst role in Leeds, £400 - £500 per day Outside IR35 Financial Reporting & BI Analyst Power BI expertise essential Interim Leeds (3 days office-based) 6 Months +£400 - £500 per day Outside IR35 Your new companyOur client is a fast-growing UK manufacturing business, operating in a production-led environment and currently going through a period of continued growth and transformation. Following the recent implementation of a new ERP system, the business is investing in its finance and data capability to support better insight and decision-making. This is an exciting time to join a company where data, reporting and analysis are becoming central to how the finance function supports the wider business. Your new roleThis is a newly created, interim role and a key hire within the finance function.You will sit at the intersection of finance, data and operations, taking ownership of Power BI reporting, dashboard development and business insight. The role is hands-on and autonomous, with responsibility for building and delivering high-quality reporting that supports financial performance and operational decision-making. Duties include: Designing, building and owning Power BI dashboards and reportsTurning ERP and production data into clear, actionable insightBuild and maintain robust data models to support reporting and forecastingDevelop self-service reportingWork closely with Finance, Commercial and Operational teams to define reporting requirementsSupport pricing, margin improvement, cost analysis and FP&A activitiesSupporting margin, cost and performance analysisWorking with stakeholders to define reporting requirementsPartnering with external consultants supporting BI and data developmentEnabling users across the business to access and interpret reporting What you'll need to succeedPower BI dashboard and report creation is central to this role. You will be responsible for designing, building and owning high-quality Power BI reporting that supports financial, operational and commercial decision-making across the business. This role requires a confident, hands-on analyst who combines strong technical capability with a solid finance background and the ability to translate data into meaningful insight. Strong, hands-on experience building Power BI reports and dashboards end to endProven capability in data modelling to support robust, scalable reportingA finance background (qualified, part-qualified or QBE)Solid understanding of margins, costs and performance driversExperience working with ERP-based dataExposure to manufacturing or production environments, including stock or WIPCollaborative, proactive and comfortable working cross-functionally with finance and non-finance teamsAbility to work independently and take ownership of reporting outputsConfidence explaining what the data means and how it supports business decisionsExposure to data warehousing environments desirable What you'll get in returnThis is an excellent opportunity to join a growing organisation at an exciting point in its development. The role offers real ownership, visibility and the chance to make a meaningful impact within the finance function, using modern reporting tools to support business decision-making. A competitive daily rate from £400 - £500 outside IR35 and benefits packageHybrid working, with an office-based presence requiredAn opportunity to play an integral role in the finance functionOwnership and influence across reporting and analyticsExposure to senior stakeholders and operational decision-makingModern tooling, with Power BI at the coreClear scope to grow with the business

Introduction At Gallagher Re, we bring clarity to complexity by helping clients around the world make confident, data-driven decisions in a rapidly evolving risk landscape. Here, youll be part of a team that leverages world-class analytics and deep reinsurance expertise to deliver strategic advisory services and transactional excellence click apply for full job details

GBR Recruitment are proud to be working with a highly respected Lincolnshire business, recruiting for an EPICOR Specialist / EPICOR Product Owner . This is a great opportunity for an EPICOR subject matter expert who is used to implementing enterprise resource planning systems (ERP) that are efficient & fit for purpose across areas of the business & all divisions. You will be a systems strategist & an operational implementer of effective EPICOR ERP systems , driving continuous improvement initiatives & supporting business systems transformations to allow the business to work smarter & to have more visible control of figures & data, allowing for business decisions to be made using real time data / data insights. Duties Subject matter expert for the development, review & implementation of all EPICOR ERP system improvements, using your technical expertise & ensuring best practice is followed across areas of the business. As the Product Owner for EPICOR, you will take ownership of the ERP systems performance, as well as it's operational functionality & future development to aid improved business performance & growth. Lead the integration of EPICOR systems into the company ERP system & ensure that data & reporting is fully integrated, plus aligned with business needs. Ensure there is full visibility & structured data / information available in order to aid key business decision making, plus reducing risk. Obtain & analyse EPICOR users requirements to enhance the EPICOR functionality plus to help streamline & continuously improve business processes & procedures in order for the business to keep that cutting edge. You will be a key linchpin across the operation, working closely in unison with the wider IT teams, Finance department & all operational teams to identify opportunities for any system enhancements, plus support the successful implementation of any system changes / upgrades. Effectively define, maintain & communicate the EPICOR product roadmap in line with business objectives & the businesses strategic priorities. Stay up to date & informed of any new EPICOR product developments. Resolve & rectify any technical / operational system challenges. Deliver EPICOR system training & end user support when needed. Produce & present regular KPI / MI reports to key stakeholders. Ensure strong working relationships with key business & technology stakeholders, to ensure alignment on business strategy, the companies vision & its priorities. Wherever possible streamline & improve ERP processes through system enhancements & additional automation. Promote continuous improvement methodology. Attributes: Previous experience of being a subject matter expert, a product owner or technical owner of an EPICOR ERP system or other type of ERP system (ideally you will have had exposure to an EPICOR system such as Kinetic, Prophet 21, Eclipse, BisTrack, ECM or similar models) Expert in ERP systems from a business & technical perspective. Experience leading or supporting system improvements as well as business transformation initiatives, specifically from an EPICOR / ERP perspective (across both operational & financial processes) An analytical mindset partnered with strong problem-solving skills, identifying practical system solutions to aid all system users. A professional engaging communicator at all levels. Experience producing KPI / MI reporting dashboards & presenting insights to senior management, directors & other executives. This role could also suit someone working as a Epicor Business Systems Analyst, ERP Product Manager, Epicor Application Manager, Epicor Consultant, Epicor ERP Specialist, ERP Application Engineer, Epicor Functional Consultant or ERP Solution Architect. This position is commutable from Lincoln, Sleaford, Spalding, Boston, Newark, Louth, Horncastle, Bardney, Nettleham, Saxilby, Navenby, Grantham & areas close to these. Interviews to take place immediately.

Locations : Madrid London Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do BCG Vantage is a key pillar across BCG's roughly twenty global Industry and Functional Practice businesses. Vantage is a billable, expertise-based, professional services organization. Vantage plays diverse roles ranging from being staffed in client case teams alongside consulting and other professional services staff to developing and managing IP specific to functional topic or industry sector-based businesses. BCG Vantage includes a global cross-PA team focused on transformation as well as running the global Vantage business. As Transformation Senior Manager within this group, you will play a key role in helping advance the Vantage strategic agenda and support the ongoing transformation in development and execution of strategic and tactical initiatives. You will manage longer term strategic projects to drive business impact, advance cross-Practice priorities, and enhance cross-Practice best practice sharing. You will proactively identify improvement areas and lead efforts in collaboration with the Vantage Leadership, and other business stakeholders, to drive initiatives. As examples of the types of initiatives you may work on: embedment of GenAI ways of working into Vantage teams, driving a consistent and improved Customer Journey for CT in working with Vantage and scale-up of Client Focus cohort through running pilots. This is a new role and, as such, the candidate will shape the position within the given parameters and be working with Vantage leadership to determine what initiatives you will actually lead. To be successful in this role, you will combine your entrepreneurial, independent nature and leadership skills with your ability operate in a highly collaborative fashion to drive clear impact. You will lead and manage initiatives as well as be a thought partner to senior leaders. You will team with people with diverse capabilities within a complex, highly matrixed environment that include Vantage business leaders, recruiting, staffing, talent management, career development, learning & development, product development, as well as business analysis, finance, and planning. Among your responsibilities, you will: Drive strategic initiatives and special projects for Vantage, providing strong conceptual leadership on both design and implementation of solutions Work together with leadership to prioritize and drive initiatives, ensure proper resource planning, and regularly review project portfolio Manage inter-dependencies between project stakeholders and PA teams; facilitate information flow via all stakeholders Facilitate the exchange of best practices at a cross-PA and global level Manage project teams, as appropriate, including but not limited to M&O analysts, outside contractors, and Practice Area project team members Monitor progress of ongoing projects and initiatives, review output and provide summarized view of progress, milestones and issues Act in direct support of, and as a sparring partner for Vantage Leaders and Directors YOU'RE GOOD AT Self-starter/ motivator - Good at owning, structuring, and driving multiple parallel project assignments that routinely require independent judgement, trade-offs or prioritization Excellent analytical and problem-solving capabilities Excellent interpersonal and communication skills; able to work well with senior BCG leaders and peers with various backgrounds; a non-hierarchical approach with strong influencing and collaboration capabilities Successfully operating in a highly dynamic and matrixed environment with concurrent & competing priorities Exceptional project management skills - exhibit strong follow-through and accountability, high attention to detail Reliable and able to work well under pressure and in a fast-paced environment Ability to navigate complexity and ambiguity with ease Ability and desire to lead a small team to deliver excellent work, help team members develop in their careers, and create an environment in which team members can be their best What You'll Bring 8+ years of relevant experience, ideally including experience as a billable, expertise-based professional services individual Significant experience working with senior teams preferably in a dynamic project-based work environment A basic understanding of the agenda of the Practices and a sense for the development of the Practices' business Ability to lead more complex, broader sub functional teams or projects fully independently and provide direction to others Excellent interpersonal and communication skills (oral and written) at all levels; strong influencing capabilities Master's degree preferred Experience directly managing people is a plus Who You'll Work With You will work with Vantage Leadership Team and senior business stakeholders in practices and geographic businesses to set the strategic agenda for the business, and to drive end-to-end transformation projects to successful delivery. You will also collaborate with other talent including HR, Coordinators, Consultants, etc. who represent varied other global and regional BCG functions Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.

GBR Recruitment are proud to be working with a highly respected Lincolnshire business, recruiting for an EPICOR Specialist / EPICOR Product Owner . This is a great opportunity for an EPICOR subject matter expert who is used to implementing enterprise resource planning systems (ERP) that are efficient & fit for purpose across areas of the business & all divisions. You will be a systems strategist & an operational implementer of effective EPICOR ERP systems , driving continuous improvement initiatives & supporting business systems transformations to allow the business to work smarter & to have more visible control of figures & data, allowing for business decisions to be made using real time data / data insights. Duties Subject matter expert for the development, review & implementation of all EPICOR ERP system improvements, using your technical expertise & ensuring best practice is followed across areas of the business. As the Product Owner for EPICOR, you will take ownership of the ERP systems performance, as well as it's operational functionality & future development to aid improved business performance & growth. Lead the integration of EPICOR systems into the company ERP system & ensure that data & reporting is fully integrated, plus aligned with business needs. Ensure there is full visibility & structured data / information available in order to aid key business decision making, plus reducing risk. Obtain & analyse EPICOR users requirements to enhance the EPICOR functionality plus to help streamline & continuously improve business processes & procedures in order for the business to keep that cutting edge. You will be a key linchpin across the operation, working closely in unison with the wider IT teams, Finance department & all operational teams to identify opportunities for any system enhancements, plus support the successful implementation of any system changes / upgrades. Effectively define, maintain & communicate the EPICOR product roadmap in line with business objectives & the businesses strategic priorities. Stay up to date & informed of any new EPICOR product developments. Resolve & rectify any technical / operational system challenges. Deliver EPICOR system training & end user support when needed. Produce & present regular KPI / MI reports to key stakeholders. Ensure strong working relationships with key business & technology stakeholders, to ensure alignment on business strategy, the companies vision & its priorities. Wherever possible streamline & improve ERP processes through system enhancements & additional automation. Promote continuous improvement methodology. Attributes: Previous experience of being a subject matter expert, a product owner or technical owner of an EPICOR ERP system or other type of ERP system (ideally you will have had exposure to an EPICOR system such as Kinetic, Prophet 21, Eclipse, BisTrack, ECM or similar models) Expert in ERP systems from a business & technical perspective. Experience leading or supporting system improvements as well as business transformation initiatives, specifically from an EPICOR / ERP perspective (across both operational & financial processes) An analytical mindset partnered with strong problem-solving skills, identifying practical system solutions to aid all system users. A professional engaging communicator at all levels. Experience producing KPI / MI reporting dashboards & presenting insights to senior management, directors & other executives. This role could also suit someone working as a Epicor Business Systems Analyst, ERP Product Manager, Epicor Application Manager, Epicor Consultant, Epicor ERP Specialist, ERP Application Engineer, Epicor Functional Consultant or ERP Solution Architect. This position is commutable from Lincoln, Sleaford, Spalding, Boston, Newark, Louth, Horncastle, Bardney, Nettleham, Saxilby, Navenby, Grantham & areas close to these. Interviews to take place immediately.

Locations : Madrid London Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do BCG Vantage is a key pillar across BCG's roughly twenty global Industry and Functional Practice businesses. Vantage is a billable, expertise-based, professional services organization. Vantage plays diverse roles ranging from being staffed in client case teams alongside consulting and other professional services staff to developing and managing IP specific to functional topic or industry sector-based businesses. BCG Vantage includes a global cross-PA team focused on transformation as well as running the global Vantage business. As Transformation Senior Manager within this group, you will play a key role in helping advance the Vantage strategic agenda and support the ongoing transformation in development and execution of strategic and tactical initiatives. You will manage longer term strategic projects to drive business impact, advance cross-Practice priorities, and enhance cross-Practice best practice sharing. You will proactively identify improvement areas and lead efforts in collaboration with the Vantage Leadership, and other business stakeholders, to drive initiatives. As examples of the types of initiatives you may work on: embedment of GenAI ways of working into Vantage teams, driving a consistent and improved Customer Journey for CT in working with Vantage and scale-up of Client Focus cohort through running pilots. This is a new role and, as such, the candidate will shape the position within the given parameters and be working with Vantage leadership to determine what initiatives you will actually lead. To be successful in this role, you will combine your entrepreneurial, independent nature and leadership skills with your ability operate in a highly collaborative fashion to drive clear impact. You will lead and manage initiatives as well as be a thought partner to senior leaders. You will team with people with diverse capabilities within a complex, highly matrixed environment that include Vantage business leaders, recruiting, staffing, talent management, career development, learning & development, product development, as well as business analysis, finance, and planning. Among your responsibilities, you will: Drive strategic initiatives and special projects for Vantage, providing strong conceptual leadership on both design and implementation of solutions Work together with leadership to prioritize and drive initiatives, ensure proper resource planning, and regularly review project portfolio Manage inter-dependencies between project stakeholders and PA teams; facilitate information flow via all stakeholders Facilitate the exchange of best practices at a cross-PA and global level Manage project teams, as appropriate, including but not limited to M&O analysts, outside contractors, and Practice Area project team members Monitor progress of ongoing projects and initiatives, review output and provide summarized view of progress, milestones and issues Act in direct support of, and as a sparring partner for Vantage Leaders and Directors YOU'RE GOOD AT Self-starter/ motivator - Good at owning, structuring, and driving multiple parallel project assignments that routinely require independent judgement, trade-offs or prioritization Excellent analytical and problem-solving capabilities Excellent interpersonal and communication skills; able to work well with senior BCG leaders and peers with various backgrounds; a non-hierarchical approach with strong influencing and collaboration capabilities Successfully operating in a highly dynamic and matrixed environment with concurrent & competing priorities Exceptional project management skills - exhibit strong follow-through and accountability, high attention to detail Reliable and able to work well under pressure and in a fast-paced environment Ability to navigate complexity and ambiguity with ease Ability and desire to lead a small team to deliver excellent work, help team members develop in their careers, and create an environment in which team members can be their best What You'll Bring 8+ years of relevant experience, ideally including experience as a billable, expertise-based professional services individual Significant experience working with senior teams preferably in a dynamic project-based work environment A basic understanding of the agenda of the Practices and a sense for the development of the Practices' business Ability to lead more complex, broader sub functional teams or projects fully independently and provide direction to others Excellent interpersonal and communication skills (oral and written) at all levels; strong influencing capabilities Master's degree preferred Experience directly managing people is a plus Who You'll Work With You will work with Vantage Leadership Team and senior business stakeholders in practices and geographic businesses to set the strategic agenda for the business, and to drive end-to-end transformation projects to successful delivery. You will also collaborate with other talent including HR, Coordinators, Consultants, etc. who represent varied other global and regional BCG functions Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.

GBR Recruitment are proud to be working with a highly respected Lincolnshire business, recruiting for an EPICOR Specialist / EPICOR Product Owner . This is a great opportunity for an EPICOR subject matter expert who is used to implementing enterprise resource planning systems (ERP) that are efficient & fit for purpose across areas of the business & all divisions. You will be a systems strategist & an operational implementer of effective EPICOR ERP systems , driving continuous improvement initiatives & supporting business systems transformations to allow the business to work smarter & to have more visible control of figures & data, allowing for business decisions to be made using real time data / data insights. Duties Subject matter expert for the development, review & implementation of all EPICOR ERP system improvements, using your technical expertise & ensuring best practice is followed across areas of the business. As the Product Owner for EPICOR, you will take ownership of the ERP systems performance, as well as it's operational functionality & future development to aid improved business performance & growth. Lead the integration of EPICOR systems into the company ERP system & ensure that data & reporting is fully integrated, plus aligned with business needs. Ensure there is full visibility & structured data / information available in order to aid key business decision making, plus reducing risk. Obtain & analyse EPICOR users requirements to enhance the EPICOR functionality plus to help streamline & continuously improve business processes & procedures in order for the business to keep that cutting edge. You will be a key linchpin across the operation, working closely in unison with the wider IT teams, Finance department & all operational teams to identify opportunities for any system enhancements, plus support the successful implementation of any system changes / upgrades. Effectively define, maintain & communicate the EPICOR product roadmap in line with business objectives & the businesses strategic priorities. Stay up to date & informed of any new EPICOR product developments. Resolve & rectify any technical / operational system challenges. Deliver EPICOR system training & end user support when needed. Produce & present regular KPI / MI reports to key stakeholders. Ensure strong working relationships with key business & technology stakeholders, to ensure alignment on business strategy, the companies vision & its priorities. Wherever possible streamline & improve ERP processes through system enhancements & additional automation. Promote continuous improvement methodology. Attributes: Previous experience of being a subject matter expert, a product owner or technical owner of an EPICOR ERP system or other type of ERP system (ideally you will have had exposure to an EPICOR system such as Kinetic, Prophet 21, Eclipse, BisTrack, ECM or similar models) Expert in ERP systems from a business & technical perspective. Experience leading or supporting system improvements as well as business transformation initiatives, specifically from an EPICOR / ERP perspective (across both operational & financial processes) An analytical mindset partnered with strong problem-solving skills, identifying practical system solutions to aid all system users. A professional engaging communicator at all levels. Experience producing KPI / MI reporting dashboards & presenting insights to senior management, directors & other executives. This role could also suit someone working as a Epicor Business Systems Analyst, ERP Product Manager, Epicor Application Manager, Epicor Consultant, Epicor ERP Specialist, ERP Application Engineer, Epicor Functional Consultant or ERP Solution Architect. This position is commutable from Lincoln, Sleaford, Spalding, Boston, Newark, Louth, Horncastle, Bardney, Nettleham, Saxilby, Navenby, Grantham & areas close to these. Interviews to take place immediately.

Locations : München Madrid London Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Senior Analyst - BCG Vantage within BCG's Operations and Marketing, Sales and Pricing Practice Areas you will work in a growing global team, providing industry/functional expertise and insights whilst working together with case and proposal teams to provide knowledge assets, analysis and expert advisory. Within the Topic Activation path, you'll serve as a thought partner and content expert to case teams and topic/sector leaders, helping structure and solve complex issues. You will support commercialization efforts for the Customer Services topic working, in conjunction with business leaders, through contributing analysis and insights to proposals, client workshops and marketing materials. Additionally, as a Senior Analyst - BCG Vantage, you will contribute to developing intellectual property & assets for the business and assist in onboarding and training junior colleagues based on your topic/sector expertise. The Customer Services and Contact Centers Topic Area is an expert network of knowledge team members and experienced consultants who help clients on specific cases related to typical contact center and customer service improvement levers (e.g., waste contact reduction, handling time optimization, digital migration, productivity improvement, queuing logics, IVR optimization, etc.). You will have substantive experience using technology and process innovation in Customer Service and Contact Centers. In addition, expertise in developing a strategy, managing demand, deploying capacity, enable talent, and adopting new ways of working. YOU'RE GOOD AT Solving client problems through formulating relevant research and/or analytical approaches in your area of expertise, namely Customer Service and Contact Centers Conducting call center data analysis to assess drivers of demand and performance Identifying digital service and AI optimization levers to improve operational efficiency Defining contact center improvement business cases and delivery plans Communicating with case teams and stakeholders, in a credible and confident way Working collaboratively and effectively in a group dynamic often virtual, proficient in agile ways of working Being flexible and bringing a curious and creative mindset, open to new things and able to propose innovative ideas Navigating complexity and ambiguity What You'll Bring 2+ years of consulting experience in relevant with relevance to Customer Service and Contact Centers; candidates with consulting experience preferred In lieu of consulting experience, 3+ years minimum industry experience required; 4-6+ years of industry experience strongly preferred. Ideally experience in big Contact Center (>5,000 FTEs) transformations/operations with a major service provider / brand (e.g. retail bank, telecoms provider, utility, airline, ), Or, relevant tech firm (Zendesk, Nice, Qualtrics) doing product management and / or product marketing. Experience with a combination of technology (RPA, AI), operations and people challenges Bachelor's Degree required (advanced degree preferred) Fluency in English; German language preferred Strong business acumen and problem-solving capabilities Strong written and verbal communication skills Who You'll Work With As a Senior Analyst - BCG Vantage, you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities to the service of our internal and external clients. Our team is made up of a diverse pool of BCG Vantage positions that allow us to pursue exciting, innovative BCG Vantage careers. Additional info BCG Vantage is a powerhouse of expertise, seamlessly embedded within Practice Areas and markets to drive extraordinary impact. It equips BCG case teams and clients with cutting-edge expertise, proprietary assets, actionable data, and transformative insights that empower our case teams and enable our clients to achieve their aspirations. With global experts across 20 Practices, covering more than 100 topics, sectors and offers, plus four focused geographic markets, BCG Vantage delivers unparalleled depth and breadth of insight & expertise. BCG Vantage consists of three career paths, each playing a crucial role in delivering value to clients, case teams and practice teams. Client Focus (Embedded Expertise ) Integrates into client-facing teams to deliver direct client impact through expertise, know-how, and proprietary tools and assets Topic Activation (Sector Expertise with Proprietary Tool & Data Solutions) Combines deep domain insights with our know-how and proprietary assets to address targeted challenges directly with clients and project teams; co-creates insights on industry trends and functional topics, proprietary data and tools, and teams to codify IP that all enables BCG to deliver excellent business value with its clients Research (Practice Topic and Sector-Aligned Research and Insights) Delivers actionable research and insights tailored to the client project's needs; works with qualitative and quantitative data, conducts research and provides synthesized results from sources including commercial data, public and open source, company and industry research, macro-economic, commodities and trade data. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.

Locations : München Madrid London Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Senior Analyst - BCG Vantage within BCG's Operations and Marketing, Sales and Pricing Practice Areas you will work in a growing global team, providing industry/functional expertise and insights whilst working together with case and proposal teams to provide knowledge assets, analysis and expert advisory. Within the Topic Activation path, you'll serve as a thought partner and content expert to case teams and topic/sector leaders, helping structure and solve complex issues. You will support commercialization efforts for the Customer Services topic working, in conjunction with business leaders, through contributing analysis and insights to proposals, client workshops and marketing materials. Additionally, as a Senior Analyst - BCG Vantage, you will contribute to developing intellectual property & assets for the business and assist in onboarding and training junior colleagues based on your topic/sector expertise. The Customer Services and Contact Centers Topic Area is an expert network of knowledge team members and experienced consultants who help clients on specific cases related to typical contact center and customer service improvement levers (e.g., waste contact reduction, handling time optimization, digital migration, productivity improvement, queuing logics, IVR optimization, etc.). You will have substantive experience using technology and process innovation in Customer Service and Contact Centers. In addition, expertise in developing a strategy, managing demand, deploying capacity, enable talent, and adopting new ways of working. YOU'RE GOOD AT Solving client problems through formulating relevant research and/or analytical approaches in your area of expertise, namely Customer Service and Contact Centers Conducting call center data analysis to assess drivers of demand and performance Identifying digital service and AI optimization levers to improve operational efficiency Defining contact center improvement business cases and delivery plans Communicating with case teams and stakeholders, in a credible and confident way Working collaboratively and effectively in a group dynamic often virtual, proficient in agile ways of working Being flexible and bringing a curious and creative mindset, open to new things and able to propose innovative ideas Navigating complexity and ambiguity What You'll Bring 2+ years of consulting experience in relevant with relevance to Customer Service and Contact Centers; candidates with consulting experience preferred In lieu of consulting experience, 3+ years minimum industry experience required; 4-6+ years of industry experience strongly preferred. Ideally experience in big Contact Center (>5,000 FTEs) transformations/operations with a major service provider / brand (e.g. retail bank, telecoms provider, utility, airline, ), Or, relevant tech firm (Zendesk, Nice, Qualtrics) doing product management and / or product marketing. Experience with a combination of technology (RPA, AI), operations and people challenges Bachelor's Degree required (advanced degree preferred) Fluency in English; German language preferred Strong business acumen and problem-solving capabilities Strong written and verbal communication skills Who You'll Work With As a Senior Analyst - BCG Vantage, you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities to the service of our internal and external clients. Our team is made up of a diverse pool of BCG Vantage positions that allow us to pursue exciting, innovative BCG Vantage careers. Additional info BCG Vantage is a powerhouse of expertise, seamlessly embedded within Practice Areas and markets to drive extraordinary impact. It equips BCG case teams and clients with cutting-edge expertise, proprietary assets, actionable data, and transformative insights that empower our case teams and enable our clients to achieve their aspirations. With global experts across 20 Practices, covering more than 100 topics, sectors and offers, plus four focused geographic markets, BCG Vantage delivers unparalleled depth and breadth of insight & expertise. BCG Vantage consists of three career paths, each playing a crucial role in delivering value to clients, case teams and practice teams. Client Focus (Embedded Expertise ) Integrates into client-facing teams to deliver direct client impact through expertise, know-how, and proprietary tools and assets Topic Activation (Sector Expertise with Proprietary Tool & Data Solutions) Combines deep domain insights with our know-how and proprietary assets to address targeted challenges directly with clients and project teams; co-creates insights on industry trends and functional topics, proprietary data and tools, and teams to codify IP that all enables BCG to deliver excellent business value with its clients Research (Practice Topic and Sector-Aligned Research and Insights) Delivers actionable research and insights tailored to the client project's needs; works with qualitative and quantitative data, conducts research and provides synthesized results from sources including commercial data, public and open source, company and industry research, macro-economic, commodities and trade data. 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Dynamics 365 Sales CRM Solution Architect / Tech Lead Location: London (Hybrid - 3 days onsite) Rate: 60- 86 per hour Contract: 6-12 Months (Extension Likely) Start: ASAP Clearance: Must be eligible for FADV clearance (5 years employment references, 5 years UK address history, DBS and educational certificates) The Opportunity We're supporting a major global financial services organisation on a large-scale CRM transformation programme and are seeking an experienced Dynamics 365 Sales CRM Solution Architect / Technical Lead . This is a hands-on architecture role requiring a strong blend of Dynamics 365 Sales , Power Platform , and Azure Integration expertise. You'll provide technical leadership whilst remaining close to design, development, and delivery activities. The client is looking for someone with deep Dynamics experience across enterprise-scale implementations and stakeholder-facing environments. Key Responsibilities Lead the architecture and design of Dynamics 365 Sales CRM solutions. Drive delivery across Dynamics 365, Dataverse, Power Platform, and Azure services. Design scalable, secure, and high-performing CRM platforms. Work closely with business stakeholders to define requirements and solution roadmaps. Lead integration design using Azure Functions, Logic Apps, Service Bus, and REST APIs. Establish development standards, governance, and best practices. Support application lifecycle management, deployment approaches, and release governance. Provide technical leadership to developers, analysts, and project stakeholders. Essential Experience Extensive experience delivering Dynamics 365 Sales CRM solutions. Strong Solution Architecture and Technical Lead experience. Deep knowledge of: Dynamics 365 Sales Dataverse Power Platform Power Apps (Model-Driven Apps) Power Automate Customer Insights Sales Accelerator Strong hands-on development capability including: C# .NET JavaScript Plugins Custom Workflow Activities REST APIs Experience designing enterprise integrations using: Azure Functions Logic Apps Service Bus Azure Data Factory Azure Key Vault Strong stakeholder management and communication skills. Experience working within Agile delivery environments. Highly Desirable Banking, financial services, insurance, or regulated industry experience. Dynamics 365 Customer Insights experience. Azure DevOps and CI/CD experience. Microsoft Dynamics and Power Platform certifications. Experience leading offshore or distributed development teams. What We're Looking For This role would suit a senior consultant who has successfully delivered multiple Dynamics 365 Sales implementations and enjoys operating across architecture, stakeholder engagement, technical design, and hands-on development. You'll be comfortable leading solution discussions with senior business stakeholders while also providing technical direction across Dynamics 365, Power Platform, Dataverse, and Azure integration services. Interested? Apply now with your latest CV for immediate consideration.

Senior Analyst Legal Technology (Client Delivery) Overview Were working with a leading legal organisation building a specialist, client-facing technology team that delivers directly into live matters. This is a hands-on, fee-earning environment where technology is embedded into legal workflowsparticularly within corporate and transactional work click apply for full job details

London (Hybrid) Up to £60,000 Permanent or 18-24 Month FTC A high-growth, private equity-backed professional services platform is looking for a high-calibre Business Analyst to join its central transformation team. This is a rare opportunity to work at the heart of a fast-scaling business executing an ambitious buy-and-build strategy, giving you direct exposure to M&A, value creation, and enterprise-wide transformation. If you're currently in management consulting (strategy, operations, or transformation) and looking to transition into an in-house role where you can see your impact delivered at pace, this is an excellent next step. You'll join a high-performing, commercially focused transformation function at the centre of the organisation, working closely with senior leadership on initiatives that materially drive growth and performance. This is not a typical BA role - you'll be embedded in value creation, working across: M&A integration and operational due diligence End-to-end process transformation Data-driven performance improvement Technology and automation initiatives (including AI / no-code tools) Expect a fast-paced, high-autonomy environment where your work will directly influence strategic outcomes. Process & business analysis: Map and redesign processes across a growing portfolio of businesses Value identification: Identify operational inefficiencies and build actionable improvement plans M&A exposure: Support integration activity and operational due diligence on acquisitions Data & insights: Analyse financial and operational data to shape decisions Transformation delivery: Support implementation of scalable, tech-enabled solutions Stakeholder engagement: Produce board-level materials and work closely with senior stakeholders We're particularly interested in candidates with: 2-5 years' experience in management consulting (strategy, operations, transformation) Strong grounding in structured problem solving, process mapping, and data analysis Experience supporting large-scale transformation or system implementations Excellent PowerPoint / Excel skills and ability to produce senior-ready outputs A proactive, high ownership mindset and comfort working in ambiguity Exposure to automation, AI tools, or low-code platforms (e.g. Power Platform) is a plus, not essential. We are happy to provide application and/or accessibility support, please contact your Marks Sattin or Grafton consultant directly to discuss your needs. We're committed to protecting the privacy of all our candidates and clients, please visit and for our privacy policy.

Financial Reporting & BI Analyst Power BI Permanent Leeds Financial Reporting & BI Analyst Power BI expertise essential Permanent Leeds (3 days office-based) £60,000 + Your new company Our client is a fast-growing UK manufacturing business, operating in a production-led environment and currently going through a period of continued growth and transformation. Following the recent implementation of a new ERP system, the business is investing in its finance and data capability to support better insight and decision-making. This is an exciting time to join a company where data, reporting and analysis are becoming central to how the finance function supports the wider business. Your new role This is a newly created, permanent role and a key hire within the finance function.You will sit at the intersection of finance, data and operations, taking ownership of Power BI reporting, dashboard development and business insight. The role is hands-on and autonomous, with responsibility for building and delivering high-quality reporting that supports financial performance and operational decision-making. Duties include: Designing, building and owning Power BI dashboards and reports Turning ERP and production data into clear, actionable insight Build and maintain robust data models to support reporting and forecasting Develop self-service reporting Work closely with Finance, Commercial and Operational teams to define reporting requirements. Support pricing, margin improvement, cost analysis and FP&A activities Supporting margin, cost and performance analysis Working with stakeholders to define reporting requirements Partnering with external consultants supporting BI and data development Enabling users across the business to access and interpret reporting What you'll need to succeed Power BI dashboard and report creation is central to this role. You will be responsible for designing, building and owning high-quality Power BI reporting that supports financial, operational and commercial decision-making across the business. This role requires a confident, hands-on analyst who combines strong technical capability with a solid finance background and the ability to translate data into meaningful insight. Strong, hands-on experience building Power BI reports and dashboards end to end Proven capability in data modelling to support robust, scalable reporting A finance background (qualified, part-qualified or QBE) Solid understanding of margins, costs and performance drivers Experience working with ERP-based data Exposure to manufacturing or production environments, including stock or WIP Collaborative, proactive and comfortable working cross-functionally with finance and non-finance teams Ability to work independently and take ownership of reporting outputs Confidence explaining what the data means and how it supports business decisions Exposure to data warehousing environments desirable What you'll get in return This is an excellent opportunity to join a growing organisation at an exciting point in its development. The role offers real ownership, visibility and the chance to make a meaningful impact within the finance function, using modern reporting tools to support business decision-making. A competitive salary of £60,000 - £65,000 and benefits package Hybrid working, with an office-based presence required A permanent role and an opportunity to play an integral role in the finance function Ownership and influence across reporting and analytics Exposure to senior stakeholders and operational decision-making Modern tooling, with Power BI at the core Clear scope to grow with the business What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

We are recruiting for a Senior Business Analyst Consultant on behalf of one of our valued clients, a market-leading provider of IT Project Management Services, to join their growing team on a permanent basis. The role offers hybrid working; however, on-site attendance at client locations is required. Projects are delivered on a regional basis, meaning client sites are typically within reasonable travelling distance, allowing you to return home each day. Flexibility is essential, as the level of on-site presence will vary depending on client requirements and the nature of each project. You will receive a competitive salary and a comprehensive benefits package including profit share bonus, EAP, pension scheme, and life assurance. The Role As a Senior Business Analyst Consultant , you will work across a diverse portfolio of IT and digitally focused projects for our clients, taking a lead role in shaping, delivering, and embedding both business and technical change. Key responsibilities include: Defining project scope, managing change, and ensuring the appropriate level of challenge to business requirements Requirements gathering, including "As Is" and "To Be" analysis Running one?to?one customer interviews and facilitating workshops Creating and maintaining process flow diagrams, business requirements, and project documentation Undertaking process and functional efficiency reviews and providing recommendations for improvement Defining, documenting, and managing business and systems requirements Producing progress reports for stakeholders Undertaking project reviews, health checks, and process assessments Supporting the design, testing, and implementation of new processes and system requirements About You You will be a passionate, proactive, and experienced Senior Business Analyst Consultant , with a proven track record of leading and delivering complex, technical, and business?critical projects . You will bring strong attention to detail and have at least 5-6 years' experience within an IT?oriented environment. You will be experienced in: Delivery methodologies such as Agile, Lean, SDLC, and Kanban Working across the product development lifecycle Acting as a natural facilitator, able to engage stakeholders and encourage collaboration during workshops and discussions Supporting Product Owners to ensure solutions deliver clear organisational value Building strong client relationships and effectively managing stakeholders at all levels Additional Requirements Full UK driving licence with access to a vehicle Right to work in the UK (no visa sponsorship available)