Regional Sales Leader-Oil & Gas & Industrial Location: Rugby or Middlesbrough (Remote/Hybrid Considered) Initially a 6month role which could be extended. Are you an experienced sales leader with a proven track record of driving growth within the Oil & Gas or Industrial Services sector? We're looking for a commercially driven Services Sales Leader to define and execute the regional sales strategy, develop key customer relationships, and drive business growth across the UK and Northern Europe. This is an exciting opportunity to join a global engineering organisation, working with a diverse portfolio of customers while leading a high-performing sales team in a strategic leadership role. The Role As the Services Sales Leader , you will be responsible for developing and executing the regional commercial strategy, identifying new business opportunities, managing strategic customer relationships, and leading a successful sales team to exceed ambitious growth targets. Working closely with Engineering, Commercial Operations and Regional Leadership teams, you will ensure customers receive innovative technical solutions while maintaining commercial excellence throughout the sales process. Key Responsibilities Develop and execute the regional sales strategy for the Industry & Oil & Gas Services business. Identify and secure new business opportunities across service contracts, system upgrades, spare parts and training solutions. Build and maintain long-term relationships with key customers, industry stakeholders and strategic partners. Lead complex bids and tender submissions from qualification through to contract award. Manage, coach and develop a high-performing sales team. Maintain an accurate Salesforce (SFDC) pipeline, providing forecasting and reporting across the region. Ensure compliance with internal governance, procurement processes and commercial risk frameworks. Collaborate closely with Engineering, Commercial Operations and Regional Leaders to deliver customer-focused solutions and drive business success. About You You'll be an experienced commercial leader with a strong background in Oil & Gas, Industrial Services or Automation and the ability to build trusted relationships at executive level. You will ideally have: Proven experience leading successful sales teams within the Oil & Gas, Industrial Services or Automation sectors. A strong track record in business development, account management and delivering sustainable revenue growth. Technical understanding of electrical systems, drives, automation or industrial equipment. Experience managing complex bids, tenders and commercial negotiations. Excellent communication, presentation and stakeholder management skills, with the ability to influence senior decision-makers and C-suite executives. Experience using Salesforce (SFDC) or a similar CRM platform. A Bachelor's degree in Electrical Engineering, Electronic Technology or a related discipline (preferred). Full right to work in the UK. Flexibility to travel internationally when required. What's on Offer Competitive day rate. Opportunity to join a global engineering leader. High-profile regional leadership role with significant commercial influence. Flexible working with Rugby, Middlesbrough or remote working options. Collaborative international environment with excellent career development opportunities. If you're a strategic sales leader looking to make a real commercial impact within a global engineering business, we'd love to hear from you. Apply today with your latest CV for immediate consideration. With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.
Jun 25, 2026
Contractor
Regional Sales Leader-Oil & Gas & Industrial Location: Rugby or Middlesbrough (Remote/Hybrid Considered) Initially a 6month role which could be extended. Are you an experienced sales leader with a proven track record of driving growth within the Oil & Gas or Industrial Services sector? We're looking for a commercially driven Services Sales Leader to define and execute the regional sales strategy, develop key customer relationships, and drive business growth across the UK and Northern Europe. This is an exciting opportunity to join a global engineering organisation, working with a diverse portfolio of customers while leading a high-performing sales team in a strategic leadership role. The Role As the Services Sales Leader , you will be responsible for developing and executing the regional commercial strategy, identifying new business opportunities, managing strategic customer relationships, and leading a successful sales team to exceed ambitious growth targets. Working closely with Engineering, Commercial Operations and Regional Leadership teams, you will ensure customers receive innovative technical solutions while maintaining commercial excellence throughout the sales process. Key Responsibilities Develop and execute the regional sales strategy for the Industry & Oil & Gas Services business. Identify and secure new business opportunities across service contracts, system upgrades, spare parts and training solutions. Build and maintain long-term relationships with key customers, industry stakeholders and strategic partners. Lead complex bids and tender submissions from qualification through to contract award. Manage, coach and develop a high-performing sales team. Maintain an accurate Salesforce (SFDC) pipeline, providing forecasting and reporting across the region. Ensure compliance with internal governance, procurement processes and commercial risk frameworks. Collaborate closely with Engineering, Commercial Operations and Regional Leaders to deliver customer-focused solutions and drive business success. About You You'll be an experienced commercial leader with a strong background in Oil & Gas, Industrial Services or Automation and the ability to build trusted relationships at executive level. You will ideally have: Proven experience leading successful sales teams within the Oil & Gas, Industrial Services or Automation sectors. A strong track record in business development, account management and delivering sustainable revenue growth. Technical understanding of electrical systems, drives, automation or industrial equipment. Experience managing complex bids, tenders and commercial negotiations. Excellent communication, presentation and stakeholder management skills, with the ability to influence senior decision-makers and C-suite executives. Experience using Salesforce (SFDC) or a similar CRM platform. A Bachelor's degree in Electrical Engineering, Electronic Technology or a related discipline (preferred). Full right to work in the UK. Flexibility to travel internationally when required. What's on Offer Competitive day rate. Opportunity to join a global engineering leader. High-profile regional leadership role with significant commercial influence. Flexible working with Rugby, Middlesbrough or remote working options. Collaborative international environment with excellent career development opportunities. If you're a strategic sales leader looking to make a real commercial impact within a global engineering business, we'd love to hear from you. Apply today with your latest CV for immediate consideration. With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.
Business Development Manager Location: Colchester, Essex (3 days per week office-based) Salary: 55,000 - 60,000 Basic + Performance Bonus Type: Full-Time, Permanent Join an AI Company Transforming Pharmaceutical Innovation We are an ambitious and fast-growing AI technology business developing innovative solutions that help organisations automate complex processes, accelerate decision-making, and drive operational excellence. Our portfolio includes cutting-edge AI platforms serving pharmaceutical, healthcare, manufacturing, and enterprise organisations. We are currently launching an exciting new initiative focused on transforming how pharmaceutical and medical device companies collaborate, innovate, and bring products to market faster. As we enter a critical growth phase, we are looking for a commercially minded Business Development Manager to help us build strategic relationships and create opportunities with senior decision-makers across our target markets. The Opportunity This is not a traditional product sales role. You will be responsible for opening doors, developing relationships, and securing high-quality meetings with senior stakeholders across the pharmaceutical, medical device, technology, and healthcare sectors. Working closely with the founders and leadership team, you will play a key role in helping the business validate and scale its commercial strategy. This is an exciting opportunity to join a business at an early stage where your contribution will directly influence growth and future success. Key Responsibilities Identify and engage prospective clients, partners, and industry stakeholders. Build relationships with senior decision-makers, budget holders, and business leaders. Generate qualified meetings and commercial opportunities for the leadership team. Develop and execute outbound business development campaigns. Build a pipeline across pharmaceutical, healthcare, medical device, technology, and consulting sectors. Attend industry events, conferences, and networking opportunities. Conduct market research and identify new growth opportunities. Work closely with founders to refine messaging, positioning, and target markets. Maintain accurate pipeline and activity reporting. Support partnership and membership acquisition initiatives. Target Markets You will focus on developing opportunities within: Pharmaceutical Companies Medical Device Manufacturers Clinical Research Organisations (CROs) Healthcare Technology Providers Systems Integrators Enterprise Technology Vendors AI and Digital Transformation Organisations Essential Skills & Experience Proven track record in business development, sales, partnerships, or account management. Experience generating qualified meetings and opening doors with senior stakeholders. Strong communication, networking, and relationship-building skills. Ability to engage confidently with C-suite executives and business leaders. Self-motivated and comfortable working within a growing business environment. Experience using LinkedIn, CRM systems, and outbound sales tools. Highly Desirable Experience selling into or working with: Pharmaceutical organisations Medical device companies Healthcare technology providers Software, SaaS, AI, or technology solutions Consulting or professional services environments Existing networks within healthcare, life sciences, or technology sectors would be particularly advantageous. What You'll Receive 55,000 - 60,000 basic salary Attractive performance-related bonus scheme Opportunity to work directly with experienced founders and industry experts Genuine influence over business growth and strategy Exposure to innovative AI and healthcare technology projects Long-term career development opportunities Collaborative and entrepreneurial working environment Why Join Us? This is a unique opportunity to become part of an innovative AI business at a pivotal stage of growth. You'll have the chance to work on transformative technology initiatives, engage with some of the world's leading healthcare and technology organisations, and play a central role in shaping the future commercial success of the company. If you're a proactive relationship builder who enjoys creating opportunities and opening strategic doors, we'd love to hear from you.
Jun 25, 2026
Full time
Business Development Manager Location: Colchester, Essex (3 days per week office-based) Salary: 55,000 - 60,000 Basic + Performance Bonus Type: Full-Time, Permanent Join an AI Company Transforming Pharmaceutical Innovation We are an ambitious and fast-growing AI technology business developing innovative solutions that help organisations automate complex processes, accelerate decision-making, and drive operational excellence. Our portfolio includes cutting-edge AI platforms serving pharmaceutical, healthcare, manufacturing, and enterprise organisations. We are currently launching an exciting new initiative focused on transforming how pharmaceutical and medical device companies collaborate, innovate, and bring products to market faster. As we enter a critical growth phase, we are looking for a commercially minded Business Development Manager to help us build strategic relationships and create opportunities with senior decision-makers across our target markets. The Opportunity This is not a traditional product sales role. You will be responsible for opening doors, developing relationships, and securing high-quality meetings with senior stakeholders across the pharmaceutical, medical device, technology, and healthcare sectors. Working closely with the founders and leadership team, you will play a key role in helping the business validate and scale its commercial strategy. This is an exciting opportunity to join a business at an early stage where your contribution will directly influence growth and future success. Key Responsibilities Identify and engage prospective clients, partners, and industry stakeholders. Build relationships with senior decision-makers, budget holders, and business leaders. Generate qualified meetings and commercial opportunities for the leadership team. Develop and execute outbound business development campaigns. Build a pipeline across pharmaceutical, healthcare, medical device, technology, and consulting sectors. Attend industry events, conferences, and networking opportunities. Conduct market research and identify new growth opportunities. Work closely with founders to refine messaging, positioning, and target markets. Maintain accurate pipeline and activity reporting. Support partnership and membership acquisition initiatives. Target Markets You will focus on developing opportunities within: Pharmaceutical Companies Medical Device Manufacturers Clinical Research Organisations (CROs) Healthcare Technology Providers Systems Integrators Enterprise Technology Vendors AI and Digital Transformation Organisations Essential Skills & Experience Proven track record in business development, sales, partnerships, or account management. Experience generating qualified meetings and opening doors with senior stakeholders. Strong communication, networking, and relationship-building skills. Ability to engage confidently with C-suite executives and business leaders. Self-motivated and comfortable working within a growing business environment. Experience using LinkedIn, CRM systems, and outbound sales tools. Highly Desirable Experience selling into or working with: Pharmaceutical organisations Medical device companies Healthcare technology providers Software, SaaS, AI, or technology solutions Consulting or professional services environments Existing networks within healthcare, life sciences, or technology sectors would be particularly advantageous. What You'll Receive 55,000 - 60,000 basic salary Attractive performance-related bonus scheme Opportunity to work directly with experienced founders and industry experts Genuine influence over business growth and strategy Exposure to innovative AI and healthcare technology projects Long-term career development opportunities Collaborative and entrepreneurial working environment Why Join Us? This is a unique opportunity to become part of an innovative AI business at a pivotal stage of growth. You'll have the chance to work on transformative technology initiatives, engage with some of the world's leading healthcare and technology organisations, and play a central role in shaping the future commercial success of the company. If you're a proactive relationship builder who enjoys creating opportunities and opening strategic doors, we'd love to hear from you.
Job Title: Customer Services Executive French or German Speaker Location: Training in London - then fully remote Start date: July 7th , 2026 Salary: £28,000 - £32,000 Our client is seeking an enthusiastic and proactive Customer Services Executive, fluent in German or French. The role is focussed on providing excellent customer services and order processing in a busy, dynamic environment. Working within Life Sciences, so experience within pharmaceutical/ biotechnology or another complex or technical, scientific product would be preferred. Location(s) - United Kingdom - London - Fully Remote Our client is focused on delivering outstanding products, services, and overall value to its customers. The business in Europe is growing year on year with offices, London and Amsterdam. Our client is responsible for delivering products to customers throughout Europe. If you speak, and write, French and German confidently as well as English and enjoy being the first point of contact for customer calls and emails, and processing orders, then we would love to hear from you. Essential Functions/What you'll do: You'll juggle responsibility for ensuring orders for specific market(s) get processed on time with responding to whatever customer calls you receive and completing other assigned tasks. Be part of a busy team providing legendary customer service: primarily answering calls from customers and processing orders. Bring a positive energy to your work, our clients team and your interactions with customers. Through collaboration you are encouraged each day to aspire to deliver the best performance possible, and to continue to grow. Represent our client and be responsible for delivering a high quality and legendary service to all customers, external and internal. What you do here is very visible and high impact. Ensure all customer orders are entered accurately into our clients system (Microsoft Navision) on a daily basis, effectively and within the Company's agreed timeframes/service level commitment in order to achieve maximum Customer Satisfaction and to support the Sales Team to drive sales growth. Communicate to customers any changes to their order status and of any potential issues affecting supply or delivery timing. Take ownership of customer issues and follow through to solve problems while exercising sound judgment, focusing on achieving a resolution that exceeds customer expectations. Communicate with internal departments in order to resolve customer queries. Handle daily email and phone interactions - you'll be dealing with PhD students, procurement teams, both universities and commercial customers. Other responsibilities over time such as account updating/account creation or supporting key accounts. Minimum Qualifications - Education and Experience You have a genuine passion for customer services, giving every customer the feeling that they and their order/query are important to the business, and to you personally. You'll likely have developed this over an absolute minimum of two years of customer service experience. Trilingual German/French/English is a must, both written and spoken. Confident using MS Office. Polite, friendly, warm, and courteous phone demeanor - you have to like talking to customers! Confidence in asking questions and guiding conversations to resolve customer requests. Experience using an ERP and CRM. Self-organised, you can keep track of your "to do" list and are used to manual systems. Open and accepting of coaching and feedback - you like to reflect on your own performance and use our feedback to grow. Able to provide a (relatively) calm and quiet work-at-home environment whilst we are all working remotely. Preferred Qualifications - Education and Experience Customer Service experience within a pharmaceutical or biotechnology company, or another complex and technical product. Experience with Salesforce CRM You are required to be eligible to work in the UK full time without restriction. If you feel you have the relevant skills and experience required for this role, then please apply to Evolve Recruitment, Kingston upon Thames for more information. Due to the high volume of applications we receive it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application within five days please assume that on this occasion your application has not been successful.
Jun 25, 2026
Seasonal
Job Title: Customer Services Executive French or German Speaker Location: Training in London - then fully remote Start date: July 7th , 2026 Salary: £28,000 - £32,000 Our client is seeking an enthusiastic and proactive Customer Services Executive, fluent in German or French. The role is focussed on providing excellent customer services and order processing in a busy, dynamic environment. Working within Life Sciences, so experience within pharmaceutical/ biotechnology or another complex or technical, scientific product would be preferred. Location(s) - United Kingdom - London - Fully Remote Our client is focused on delivering outstanding products, services, and overall value to its customers. The business in Europe is growing year on year with offices, London and Amsterdam. Our client is responsible for delivering products to customers throughout Europe. If you speak, and write, French and German confidently as well as English and enjoy being the first point of contact for customer calls and emails, and processing orders, then we would love to hear from you. Essential Functions/What you'll do: You'll juggle responsibility for ensuring orders for specific market(s) get processed on time with responding to whatever customer calls you receive and completing other assigned tasks. Be part of a busy team providing legendary customer service: primarily answering calls from customers and processing orders. Bring a positive energy to your work, our clients team and your interactions with customers. Through collaboration you are encouraged each day to aspire to deliver the best performance possible, and to continue to grow. Represent our client and be responsible for delivering a high quality and legendary service to all customers, external and internal. What you do here is very visible and high impact. Ensure all customer orders are entered accurately into our clients system (Microsoft Navision) on a daily basis, effectively and within the Company's agreed timeframes/service level commitment in order to achieve maximum Customer Satisfaction and to support the Sales Team to drive sales growth. Communicate to customers any changes to their order status and of any potential issues affecting supply or delivery timing. Take ownership of customer issues and follow through to solve problems while exercising sound judgment, focusing on achieving a resolution that exceeds customer expectations. Communicate with internal departments in order to resolve customer queries. Handle daily email and phone interactions - you'll be dealing with PhD students, procurement teams, both universities and commercial customers. Other responsibilities over time such as account updating/account creation or supporting key accounts. Minimum Qualifications - Education and Experience You have a genuine passion for customer services, giving every customer the feeling that they and their order/query are important to the business, and to you personally. You'll likely have developed this over an absolute minimum of two years of customer service experience. Trilingual German/French/English is a must, both written and spoken. Confident using MS Office. Polite, friendly, warm, and courteous phone demeanor - you have to like talking to customers! Confidence in asking questions and guiding conversations to resolve customer requests. Experience using an ERP and CRM. Self-organised, you can keep track of your "to do" list and are used to manual systems. Open and accepting of coaching and feedback - you like to reflect on your own performance and use our feedback to grow. Able to provide a (relatively) calm and quiet work-at-home environment whilst we are all working remotely. Preferred Qualifications - Education and Experience Customer Service experience within a pharmaceutical or biotechnology company, or another complex and technical product. Experience with Salesforce CRM You are required to be eligible to work in the UK full time without restriction. If you feel you have the relevant skills and experience required for this role, then please apply to Evolve Recruitment, Kingston upon Thames for more information. Due to the high volume of applications we receive it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application within five days please assume that on this occasion your application has not been successful.
Life Sciences Sales Executive Salary: Competitive salary dependent on experience + bonus + company benefits + car allowance Location: Field based - Midlands & North England Full UK Driving licence essential (We are particularly interested in candidates based around Birmingham and the M62 corridor including Liverpool, Manchester and Leeds) Full-time, permanent About us We are a well-established and hig click apply for full job details
Jun 25, 2026
Full time
Life Sciences Sales Executive Salary: Competitive salary dependent on experience + bonus + company benefits + car allowance Location: Field based - Midlands & North England Full UK Driving licence essential (We are particularly interested in candidates based around Birmingham and the M62 corridor including Liverpool, Manchester and Leeds) Full-time, permanent About us We are a well-established and hig click apply for full job details
Associate Principal, Customer Success Major Accounts Who we are GlobalData Healthcare operates an intelligence platform that empowers leaders to act decisively in a world of complexity and change. By uniting proprietary data, human expertise, and purpose-built AI into a single, connected platform, we help organizations see what s coming, move faster, and lead with confidence. Our solutions are used by over 5,000 organizations across the world s largest industries, delivering tailored intelligence that supports strategic planning, innovation, risk management, and sustainable growth. Why join GlobalData? GlobalData Healthcare is GlobalData s largest division, and at a pivotal point in its growth journey. Following multiple acquisitions and having recently received transformational investment, we are in the process of being carved out from the main GlobalData business. We need curious, ambitious, courageous people to support us in achieving our vision to deliver intelligence that transforms uncertainty into opportunity for the world s most successful organizations.? Our big ambitions mean that life at GlobalData Healthcare is fast paced, entrepreneurial and rewarding. Working together in an intellectually challenging environment, where learning is super-charged to keep us on our toes, the highly stimulating, fast-paced, global environment we operate in, and our bold ambitions result in unique learning opportunities for our people. The role The Associate Principal, Customer Success Majors leads GlobalData Healthcare s most strategic and highest-value client relationships. Sitting at the senior end of the Customer Success career path, the role combines hands-on ownership of a concentrated book of crown-jewel Majors accounts with leadership responsibility for the Majors Customer Success pod setting the standard for how value is delivered, retained, and grown across our largest pharmaceutical, biotech, and life sciences clients. This is a senior, commercially-minded role accountable for protecting and expanding a material share of GlobalData Healthcare s ARR. The Associate Principal is the trusted strategic partner to senior client stakeholders, ensuring GlobalData is positioned as indispensable, billable infrastructure embedded in the client s decision-making not a discretionary subscription. What you ll be doing Strategic Account Leadership Own the most strategic Majors relationships act as the senior point of contact and trusted advisor to C-suite and senior decision-makers across a concentrated portfolio of high-ARR accounts. Build and execute strategic account plans develop multi-year value and growth roadmaps for each named account, mapping stakeholders, use cases, risks, and white-space opportunity. Retention & Commercial Growth Protect and grow ARR own renewal and retention outcomes for the Majors book, driving Value Retention Rate (VRR) and Volume Renewal Rate while partnering with Account Management on upsell and cross-sell. De-risk renewals early identify at-risk accounts through leading indicators (usage, sentiment, LOR), and lead structured re-onboarding and save interventions well ahead of the renewal window. Customer Lifecycle & Value Realisation Drive the full lifecycle Sign Onboard Embed Renew ensuring every Majors account reaches deep, sticky adoption within the first 90 days and sustains it thereafter. Embed measurable value connect GlobalData s intelligence to client workflows and business outcomes, and capture proof of value through Likelihood-to-Renew (LOR) scoring and documented impact. Pod Leadership & Cross-Functional Influence Lead the Majors CS pod coach, mentor, and set quality standards for Senior Customer Success Executives, modelling best-practice account leadership. Partner cross-functionally work closely with Sales, Account Management, Product, and Analyst teams to resolve escalations and channel client needs into the business. Insight, Reporting & Voice of Customer Maintain a single source of truth keep account health, risk, and activity current in Planhat and Salesforce, ensuring accurate forecasting of renewals. Surface intelligence analyse usage and conversation data (e.g. via Gong) to identify churn drivers, expansion signals, and competitive/AI-displacement threats, feeding insight back to leadership. What we re looking for Essential Substantial experience (typically 7+ years) in Customer Success, Account Management, or strategic client management within a B2B data, intelligence, analytics, SaaS, or professional-services environment. A demonstrable track record of owning and growing high-value enterprise relationships and personally carrying retention/renewal accountability. Domain knowledge of the pharmaceutical, biotech, medical device, or wider life sciences sector. Experience managing C-suite and senior stakeholder relationships in complex, multi-stakeholder organisations. Commercial acumen confident discussing value, ROI, and renewal commercials, and partnering with Sales on expansion. Experience coaching or leading other CS / account professionals, formally or informally. Desirable Familiarity with Customer Success tooling (Planhat or similar), Salesforce, and conversation-intelligence platforms (e.g. Gong). Exposure to renewals operations, health-scoring frameworks, or CS transformation / operating-model design. In addition to a rewarding career, we support our GlobalData Heathcare colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData Healthcare believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData Healthcare is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Jun 24, 2026
Full time
Associate Principal, Customer Success Major Accounts Who we are GlobalData Healthcare operates an intelligence platform that empowers leaders to act decisively in a world of complexity and change. By uniting proprietary data, human expertise, and purpose-built AI into a single, connected platform, we help organizations see what s coming, move faster, and lead with confidence. Our solutions are used by over 5,000 organizations across the world s largest industries, delivering tailored intelligence that supports strategic planning, innovation, risk management, and sustainable growth. Why join GlobalData? GlobalData Healthcare is GlobalData s largest division, and at a pivotal point in its growth journey. Following multiple acquisitions and having recently received transformational investment, we are in the process of being carved out from the main GlobalData business. We need curious, ambitious, courageous people to support us in achieving our vision to deliver intelligence that transforms uncertainty into opportunity for the world s most successful organizations.? Our big ambitions mean that life at GlobalData Healthcare is fast paced, entrepreneurial and rewarding. Working together in an intellectually challenging environment, where learning is super-charged to keep us on our toes, the highly stimulating, fast-paced, global environment we operate in, and our bold ambitions result in unique learning opportunities for our people. The role The Associate Principal, Customer Success Majors leads GlobalData Healthcare s most strategic and highest-value client relationships. Sitting at the senior end of the Customer Success career path, the role combines hands-on ownership of a concentrated book of crown-jewel Majors accounts with leadership responsibility for the Majors Customer Success pod setting the standard for how value is delivered, retained, and grown across our largest pharmaceutical, biotech, and life sciences clients. This is a senior, commercially-minded role accountable for protecting and expanding a material share of GlobalData Healthcare s ARR. The Associate Principal is the trusted strategic partner to senior client stakeholders, ensuring GlobalData is positioned as indispensable, billable infrastructure embedded in the client s decision-making not a discretionary subscription. What you ll be doing Strategic Account Leadership Own the most strategic Majors relationships act as the senior point of contact and trusted advisor to C-suite and senior decision-makers across a concentrated portfolio of high-ARR accounts. Build and execute strategic account plans develop multi-year value and growth roadmaps for each named account, mapping stakeholders, use cases, risks, and white-space opportunity. Retention & Commercial Growth Protect and grow ARR own renewal and retention outcomes for the Majors book, driving Value Retention Rate (VRR) and Volume Renewal Rate while partnering with Account Management on upsell and cross-sell. De-risk renewals early identify at-risk accounts through leading indicators (usage, sentiment, LOR), and lead structured re-onboarding and save interventions well ahead of the renewal window. Customer Lifecycle & Value Realisation Drive the full lifecycle Sign Onboard Embed Renew ensuring every Majors account reaches deep, sticky adoption within the first 90 days and sustains it thereafter. Embed measurable value connect GlobalData s intelligence to client workflows and business outcomes, and capture proof of value through Likelihood-to-Renew (LOR) scoring and documented impact. Pod Leadership & Cross-Functional Influence Lead the Majors CS pod coach, mentor, and set quality standards for Senior Customer Success Executives, modelling best-practice account leadership. Partner cross-functionally work closely with Sales, Account Management, Product, and Analyst teams to resolve escalations and channel client needs into the business. Insight, Reporting & Voice of Customer Maintain a single source of truth keep account health, risk, and activity current in Planhat and Salesforce, ensuring accurate forecasting of renewals. Surface intelligence analyse usage and conversation data (e.g. via Gong) to identify churn drivers, expansion signals, and competitive/AI-displacement threats, feeding insight back to leadership. What we re looking for Essential Substantial experience (typically 7+ years) in Customer Success, Account Management, or strategic client management within a B2B data, intelligence, analytics, SaaS, or professional-services environment. A demonstrable track record of owning and growing high-value enterprise relationships and personally carrying retention/renewal accountability. Domain knowledge of the pharmaceutical, biotech, medical device, or wider life sciences sector. Experience managing C-suite and senior stakeholder relationships in complex, multi-stakeholder organisations. Commercial acumen confident discussing value, ROI, and renewal commercials, and partnering with Sales on expansion. Experience coaching or leading other CS / account professionals, formally or informally. Desirable Familiarity with Customer Success tooling (Planhat or similar), Salesforce, and conversation-intelligence platforms (e.g. Gong). Exposure to renewals operations, health-scoring frameworks, or CS transformation / operating-model design. In addition to a rewarding career, we support our GlobalData Heathcare colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData Healthcare believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData Healthcare is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Join our payer solutions team in IQVIA Real-World Solutions! Our global HE/HTA/Value & Access Category team is seeking a Product Strategy Lead to develop offerings for Payer customers. We focus on creating global solutions that help clients design and execute evidence generation strategies, meeting payer and health technology assessment (HTA) requirements, and effectively communicating their product's value story. Our integrated solutions are built on deep local knowledge of payers, global and local implementation capabilities, and unparalleled access to data. We excel in developing evidence generation strategies that maximize market access success, generating timely and cost-efficient evidence, and crafting compelling value stories for stakeholders. Our expertise spans health economics, statistics, pricing, market access, and real-world data. We believe in tailored solutions over templated approaches, requiring out-of-the-box thinkers to design the most suitable solutions for our clients. This role will focus on expanding our Value & Access offerings. It's a high-visibility opportunity to join a small but dynamic team, where the right candidate will find the pace and opportunities as energizing as we do! Role Description As a Product Strategy Leader, you will connect client and market intelligence with product development and delivery. This role offers strong future development prospects, with career paths leading to senior sales support, thought leadership, or operational management positions within and beyond Value & Access. You will take ownership of developing client-centric products, ensuring IQVIA articulates differentiation and excellence, securing client projects, and achieving market leadership. Utilizing market research, client and account team development, and dedicated delivery teams, you will develop product market requirements, a product development roadmap with defined growth and margin targets, and market-competitive product positioning. Accountabilities Strategy Setting and Market Building Implement HE/HTA/V&A business vision and objectives, driving strategic development. Identify key customer requirements for product solutions, quality, services, and pricing. Quantify demand and growth for the product. Collaborate with Marketing and Subject Matter Experts to evolve/create new value & access offerings, including AI-driven solutions. Build and maintain external stakeholder relationships to enhance IQVIA's market positioning, data access, and relationships with key influencers. Contribute to IQVIA's thought leadership development. Develop product-specific investment and business cases. Client Leadership and Product Delivery Present educational and go-to-market materials about the offerings internally and externally. Coordinate development and facilitate sharing of best practices and training materials. Develop case studies to highlight IQVIA's differentiation and expertise in delivering integrated solutions. Work with global and regional GTM teams to: Consult with customers to fully understand their needs. Profile and target customers whose pipeline and strategies will require the product and support account planning. Develop annual product growth plans, forecasting product value and associated margin targets. Drive the sales of integrated solutions through active collaboration, providing product-specific SME services during proposal and bid-defense preparation. Support teams of RWS professionals in the design, development, and delivery of complex projects to a high standard, meeting or exceeding client expectations. Desired Qualifications, Skills, and Experience Master's Degree. At least 10 years of professional experience in consulting, pharmaceutical, and healthcare industries with a focus on HTA, HEOR, and market access. Experience with AI/ML is a plus. Proven ability to build relationships, identify client pain points, and develop custom solutions targeted at Market Access stakeholders. A track record of driving HQ/global deals, aligned with suitable offerings development experience. An established network of contacts in the pharmaceutical industry and payers. A high degree of understanding of the processes underpinning payer evaluation and the factors and drivers impacting product development. Deep commercial awareness of the healthcare, health technology, and pharmaceutical industries, gained through experience. Demonstrated experience in market needs assessments and value proposition development. Ability to express ideas clearly and concisely, tailoring messages to target audiences with the gravitas to build relationships and sell services. Maintains a constant focus on industry, client, and competitive trends in the life sciences industry, applying this knowledge to both active client engagements and business/client development activities. Applies an analytical approach to solving problems and reaching logical conclusions, gathering information from various sources and quickly understanding it. Works effectively with complicated, conflicting, or ambiguous information, identifying underlying patterns and causes. Ability to speak clearly and fluently, demonstrating a logical, structured approach, adapting to the needs of the situation and audience, ensuring strong two-way communication. Ability to write clearly and succinctly, adapting style and content to meet the demands of the situation and audience. Communicates clearly and effectively, using well-structured, logical arguments and avoiding unnecessary technical or complex language. Considers the flow of money and resources through an organization, seeking to achieve commercial objectives such as profitability to ensure competitiveness and success. Builds supportive relationships within a team, based on trust and respect. Listens to others, adapts to different work styles, and focuses on shared goals. Willing to challenge others and accept challenges to achieve the best results for the team. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide . Learn more at
Oct 01, 2025
Full time
Join our payer solutions team in IQVIA Real-World Solutions! Our global HE/HTA/Value & Access Category team is seeking a Product Strategy Lead to develop offerings for Payer customers. We focus on creating global solutions that help clients design and execute evidence generation strategies, meeting payer and health technology assessment (HTA) requirements, and effectively communicating their product's value story. Our integrated solutions are built on deep local knowledge of payers, global and local implementation capabilities, and unparalleled access to data. We excel in developing evidence generation strategies that maximize market access success, generating timely and cost-efficient evidence, and crafting compelling value stories for stakeholders. Our expertise spans health economics, statistics, pricing, market access, and real-world data. We believe in tailored solutions over templated approaches, requiring out-of-the-box thinkers to design the most suitable solutions for our clients. This role will focus on expanding our Value & Access offerings. It's a high-visibility opportunity to join a small but dynamic team, where the right candidate will find the pace and opportunities as energizing as we do! Role Description As a Product Strategy Leader, you will connect client and market intelligence with product development and delivery. This role offers strong future development prospects, with career paths leading to senior sales support, thought leadership, or operational management positions within and beyond Value & Access. You will take ownership of developing client-centric products, ensuring IQVIA articulates differentiation and excellence, securing client projects, and achieving market leadership. Utilizing market research, client and account team development, and dedicated delivery teams, you will develop product market requirements, a product development roadmap with defined growth and margin targets, and market-competitive product positioning. Accountabilities Strategy Setting and Market Building Implement HE/HTA/V&A business vision and objectives, driving strategic development. Identify key customer requirements for product solutions, quality, services, and pricing. Quantify demand and growth for the product. Collaborate with Marketing and Subject Matter Experts to evolve/create new value & access offerings, including AI-driven solutions. Build and maintain external stakeholder relationships to enhance IQVIA's market positioning, data access, and relationships with key influencers. Contribute to IQVIA's thought leadership development. Develop product-specific investment and business cases. Client Leadership and Product Delivery Present educational and go-to-market materials about the offerings internally and externally. Coordinate development and facilitate sharing of best practices and training materials. Develop case studies to highlight IQVIA's differentiation and expertise in delivering integrated solutions. Work with global and regional GTM teams to: Consult with customers to fully understand their needs. Profile and target customers whose pipeline and strategies will require the product and support account planning. Develop annual product growth plans, forecasting product value and associated margin targets. Drive the sales of integrated solutions through active collaboration, providing product-specific SME services during proposal and bid-defense preparation. Support teams of RWS professionals in the design, development, and delivery of complex projects to a high standard, meeting or exceeding client expectations. Desired Qualifications, Skills, and Experience Master's Degree. At least 10 years of professional experience in consulting, pharmaceutical, and healthcare industries with a focus on HTA, HEOR, and market access. Experience with AI/ML is a plus. Proven ability to build relationships, identify client pain points, and develop custom solutions targeted at Market Access stakeholders. A track record of driving HQ/global deals, aligned with suitable offerings development experience. An established network of contacts in the pharmaceutical industry and payers. A high degree of understanding of the processes underpinning payer evaluation and the factors and drivers impacting product development. Deep commercial awareness of the healthcare, health technology, and pharmaceutical industries, gained through experience. Demonstrated experience in market needs assessments and value proposition development. Ability to express ideas clearly and concisely, tailoring messages to target audiences with the gravitas to build relationships and sell services. Maintains a constant focus on industry, client, and competitive trends in the life sciences industry, applying this knowledge to both active client engagements and business/client development activities. Applies an analytical approach to solving problems and reaching logical conclusions, gathering information from various sources and quickly understanding it. Works effectively with complicated, conflicting, or ambiguous information, identifying underlying patterns and causes. Ability to speak clearly and fluently, demonstrating a logical, structured approach, adapting to the needs of the situation and audience, ensuring strong two-way communication. Ability to write clearly and succinctly, adapting style and content to meet the demands of the situation and audience. Communicates clearly and effectively, using well-structured, logical arguments and avoiding unnecessary technical or complex language. Considers the flow of money and resources through an organization, seeking to achieve commercial objectives such as profitability to ensure competitiveness and success. Builds supportive relationships within a team, based on trust and respect. Listens to others, adapts to different work styles, and focuses on shared goals. Willing to challenge others and accept challenges to achieve the best results for the team. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide . Learn more at
Join our payer solutions team in IQVIA Real-World Solutions! Our global HE/HTA/Value & Access Category team is seeking a Product Strategy Lead to develop offerings for Payer customers. We focus on creating global solutions that help clients design and execute evidence generation strategies, meeting payer and health technology assessment (HTA) requirements, and effectively communicating their product's value story. Our integrated solutions are built on deep local knowledge of payers, global and local implementation capabilities, and unparalleled access to data. We excel in developing evidence generation strategies that maximize market access success, generating timely and cost-efficient evidence, and crafting compelling value stories for stakeholders. Our expertise spans health economics, statistics, pricing, market access, and real-world data. We believe in tailored solutions over templated approaches, requiring out-of-the-box thinkers to design the most suitable solutions for our clients. This role will focus on expanding our Value & Access offerings. It's a high-visibility opportunity to join a small but dynamic team, where the right candidate will find the pace and opportunities as energizing as we do! Role Description As a Product Strategy Leader, you will connect client and market intelligence with product development and delivery. This role offers strong future development prospects, with career paths leading to senior sales support, thought leadership, or operational management positions within and beyond Value & Access. You will take ownership of developing client-centric products, ensuring IQVIA articulates differentiation and excellence, securing client projects, and achieving market leadership. Utilizing market research, client and account team development, and dedicated delivery teams, you will develop product market requirements, a product development roadmap with defined growth and margin targets, and market-competitive product positioning. Accountabilities Strategy Setting and Market Building Implement HE/HTA/V&A business vision and objectives, driving strategic development. Identify key customer requirements for product solutions, quality, services, and pricing. Quantify demand and growth for the product. Collaborate with Marketing and Subject Matter Experts to evolve/create new value & access offerings, including AI-driven solutions. Build and maintain external stakeholder relationships to enhance IQVIA's market positioning, data access, and relationships with key influencers. Contribute to IQVIA's thought leadership development. Develop product-specific investment and business cases. Client Leadership and Product Delivery Present educational and go-to-market materials about the offerings internally and externally. Coordinate development and facilitate sharing of best practices and training materials. Develop case studies to highlight IQVIA's differentiation and expertise in delivering integrated solutions. Work with global and regional GTM teams to: Consult with customers to fully understand their needs. Profile and target customers whose pipeline and strategies will require the product and support account planning. Develop annual product growth plans, forecasting product value and associated margin targets. Drive the sales of integrated solutions through active collaboration, providing product-specific SME services during proposal and bid-defense preparation. Support teams of RWS professionals in the design, development, and delivery of complex projects to a high standard, meeting or exceeding client expectations. Desired Qualifications, Skills, and Experience Master's Degree. At least 10 years of professional experience in consulting, pharmaceutical, and healthcare industries with a focus on HTA, HEOR, and market access. Experience with AI/ML is a plus. Proven ability to build relationships, identify client pain points, and develop custom solutions targeted at Market Access stakeholders. A track record of driving HQ/global deals, aligned with suitable offerings development experience. An established network of contacts in the pharmaceutical industry and payers. A high degree of understanding of the processes underpinning payer evaluation and the factors and drivers impacting product development. Deep commercial awareness of the healthcare, health technology, and pharmaceutical industries, gained through experience. Demonstrated experience in market needs assessments and value proposition development. Ability to express ideas clearly and concisely, tailoring messages to target audiences with the gravitas to build relationships and sell services. Maintains a constant focus on industry, client, and competitive trends in the life sciences industry, applying this knowledge to both active client engagements and business/client development activities. Applies an analytical approach to solving problems and reaching logical conclusions, gathering information from various sources and quickly understanding it. Works effectively with complicated, conflicting, or ambiguous information, identifying underlying patterns and causes. Ability to speak clearly and fluently, demonstrating a logical, structured approach, adapting to the needs of the situation and audience, ensuring strong two-way communication. Ability to write clearly and succinctly, adapting style and content to meet the demands of the situation and audience. Communicates clearly and effectively, using well-structured, logical arguments and avoiding unnecessary technical or complex language. Considers the flow of money and resources through an organization, seeking to achieve commercial objectives such as profitability to ensure competitiveness and success. Builds supportive relationships within a team, based on trust and respect. Listens to others, adapts to different work styles, and focuses on shared goals. Willing to challenge others and accept challenges to achieve the best results for the team. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide . Learn more at
Sep 26, 2025
Full time
Join our payer solutions team in IQVIA Real-World Solutions! Our global HE/HTA/Value & Access Category team is seeking a Product Strategy Lead to develop offerings for Payer customers. We focus on creating global solutions that help clients design and execute evidence generation strategies, meeting payer and health technology assessment (HTA) requirements, and effectively communicating their product's value story. Our integrated solutions are built on deep local knowledge of payers, global and local implementation capabilities, and unparalleled access to data. We excel in developing evidence generation strategies that maximize market access success, generating timely and cost-efficient evidence, and crafting compelling value stories for stakeholders. Our expertise spans health economics, statistics, pricing, market access, and real-world data. We believe in tailored solutions over templated approaches, requiring out-of-the-box thinkers to design the most suitable solutions for our clients. This role will focus on expanding our Value & Access offerings. It's a high-visibility opportunity to join a small but dynamic team, where the right candidate will find the pace and opportunities as energizing as we do! Role Description As a Product Strategy Leader, you will connect client and market intelligence with product development and delivery. This role offers strong future development prospects, with career paths leading to senior sales support, thought leadership, or operational management positions within and beyond Value & Access. You will take ownership of developing client-centric products, ensuring IQVIA articulates differentiation and excellence, securing client projects, and achieving market leadership. Utilizing market research, client and account team development, and dedicated delivery teams, you will develop product market requirements, a product development roadmap with defined growth and margin targets, and market-competitive product positioning. Accountabilities Strategy Setting and Market Building Implement HE/HTA/V&A business vision and objectives, driving strategic development. Identify key customer requirements for product solutions, quality, services, and pricing. Quantify demand and growth for the product. Collaborate with Marketing and Subject Matter Experts to evolve/create new value & access offerings, including AI-driven solutions. Build and maintain external stakeholder relationships to enhance IQVIA's market positioning, data access, and relationships with key influencers. Contribute to IQVIA's thought leadership development. Develop product-specific investment and business cases. Client Leadership and Product Delivery Present educational and go-to-market materials about the offerings internally and externally. Coordinate development and facilitate sharing of best practices and training materials. Develop case studies to highlight IQVIA's differentiation and expertise in delivering integrated solutions. Work with global and regional GTM teams to: Consult with customers to fully understand their needs. Profile and target customers whose pipeline and strategies will require the product and support account planning. Develop annual product growth plans, forecasting product value and associated margin targets. Drive the sales of integrated solutions through active collaboration, providing product-specific SME services during proposal and bid-defense preparation. Support teams of RWS professionals in the design, development, and delivery of complex projects to a high standard, meeting or exceeding client expectations. Desired Qualifications, Skills, and Experience Master's Degree. At least 10 years of professional experience in consulting, pharmaceutical, and healthcare industries with a focus on HTA, HEOR, and market access. Experience with AI/ML is a plus. Proven ability to build relationships, identify client pain points, and develop custom solutions targeted at Market Access stakeholders. A track record of driving HQ/global deals, aligned with suitable offerings development experience. An established network of contacts in the pharmaceutical industry and payers. A high degree of understanding of the processes underpinning payer evaluation and the factors and drivers impacting product development. Deep commercial awareness of the healthcare, health technology, and pharmaceutical industries, gained through experience. Demonstrated experience in market needs assessments and value proposition development. Ability to express ideas clearly and concisely, tailoring messages to target audiences with the gravitas to build relationships and sell services. Maintains a constant focus on industry, client, and competitive trends in the life sciences industry, applying this knowledge to both active client engagements and business/client development activities. Applies an analytical approach to solving problems and reaching logical conclusions, gathering information from various sources and quickly understanding it. Works effectively with complicated, conflicting, or ambiguous information, identifying underlying patterns and causes. Ability to speak clearly and fluently, demonstrating a logical, structured approach, adapting to the needs of the situation and audience, ensuring strong two-way communication. Ability to write clearly and succinctly, adapting style and content to meet the demands of the situation and audience. Communicates clearly and effectively, using well-structured, logical arguments and avoiding unnecessary technical or complex language. Considers the flow of money and resources through an organization, seeking to achieve commercial objectives such as profitability to ensure competitiveness and success. Builds supportive relationships within a team, based on trust and respect. Listens to others, adapts to different work styles, and focuses on shared goals. Willing to challenge others and accept challenges to achieve the best results for the team. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide . Learn more at
Join our payer solutions team in IQVIA Real-World Solutions! Our global HE/HTA/Value & Access Category team is seeking a Product Strategy Lead to develop offerings for Payer customers. We focus on creating global solutions that help clients design and execute evidence generation strategies, meeting payer and health technology assessment (HTA) requirements, and effectively communicating their product's value story. Our integrated solutions are built on deep local knowledge of payers, global and local implementation capabilities, and unparalleled access to data. We excel in developing evidence generation strategies that maximize market access success, generating timely and cost-efficient evidence, and crafting compelling value stories for stakeholders. Our expertise spans health economics, statistics, pricing, market access, and real-world data. We believe in tailored solutions over templated approaches, requiring out-of-the-box thinkers to design the most suitable solutions for our clients. This role will focus on expanding our Value & Access offerings. It's a high-visibility opportunity to join a small but dynamic team, where the right candidate will find the pace and opportunities as energizing as we do! Role Description As a Product Strategy Leader, you will connect client and market intelligence with product development and delivery. This role offers strong future development prospects, with career paths leading to senior sales support, thought leadership, or operational management positions within and beyond Value & Access. You will take ownership of developing client-centric products, ensuring IQVIA articulates differentiation and excellence, securing client projects, and achieving market leadership. Utilizing market research, client and account team development, and dedicated delivery teams, you will develop product market requirements, a product development roadmap with defined growth and margin targets, and market-competitive product positioning. Accountabilities Strategy Setting and Market Building Implement HE/HTA/V&A business vision and objectives, driving strategic development. Identify key customer requirements for product solutions, quality, services, and pricing. Quantify demand and growth for the product. Collaborate with Marketing and Subject Matter Experts to evolve/create new value & access offerings, including AI-driven solutions. Build and maintain external stakeholder relationships to enhance IQVIA's market positioning, data access, and relationships with key influencers. Contribute to IQVIA's thought leadership development. Develop product-specific investment and business cases. Client Leadership and Product Delivery Present educational and go-to-market materials about the offerings internally and externally. Coordinate development and facilitate sharing of best practices and training materials. Develop case studies to highlight IQVIA's differentiation and expertise in delivering integrated solutions. Work with global and regional GTM teams to: Consult with customers to fully understand their needs. Profile and target customers whose pipeline and strategies will require the product and support account planning. Develop annual product growth plans, forecasting product value and associated margin targets. Drive the sales of integrated solutions through active collaboration, providing product-specific SME services during proposal and bid-defense preparation. Support teams of RWS professionals in the design, development, and delivery of complex projects to a high standard, meeting or exceeding client expectations. Desired Qualifications, Skills, and Experience Master's Degree. At least 10 years of professional experience in consulting, pharmaceutical, and healthcare industries with a focus on HTA, HEOR, and market access. Experience with AI/ML is a plus. Proven ability to build relationships, identify client pain points, and develop custom solutions targeted at Market Access stakeholders. A track record of driving HQ/global deals, aligned with suitable offerings development experience. An established network of contacts in the pharmaceutical industry and payers. A high degree of understanding of the processes underpinning payer evaluation and the factors and drivers impacting product development. Deep commercial awareness of the healthcare, health technology, and pharmaceutical industries, gained through experience. Demonstrated experience in market needs assessments and value proposition development. Ability to express ideas clearly and concisely, tailoring messages to target audiences with the gravitas to build relationships and sell services. Maintains a constant focus on industry, client, and competitive trends in the life sciences industry, applying this knowledge to both active client engagements and business/client development activities. Applies an analytical approach to solving problems and reaching logical conclusions, gathering information from various sources and quickly understanding it. Works effectively with complicated, conflicting, or ambiguous information, identifying underlying patterns and causes. Ability to speak clearly and fluently, demonstrating a logical, structured approach, adapting to the needs of the situation and audience, ensuring strong two-way communication. Ability to write clearly and succinctly, adapting style and content to meet the demands of the situation and audience. Communicates clearly and effectively, using well-structured, logical arguments and avoiding unnecessary technical or complex language. Considers the flow of money and resources through an organization, seeking to achieve commercial objectives such as profitability to ensure competitiveness and success. Builds supportive relationships within a team, based on trust and respect. Listens to others, adapts to different work styles, and focuses on shared goals. Willing to challenge others and accept challenges to achieve the best results for the team. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide . Learn more at
Sep 25, 2025
Full time
Join our payer solutions team in IQVIA Real-World Solutions! Our global HE/HTA/Value & Access Category team is seeking a Product Strategy Lead to develop offerings for Payer customers. We focus on creating global solutions that help clients design and execute evidence generation strategies, meeting payer and health technology assessment (HTA) requirements, and effectively communicating their product's value story. Our integrated solutions are built on deep local knowledge of payers, global and local implementation capabilities, and unparalleled access to data. We excel in developing evidence generation strategies that maximize market access success, generating timely and cost-efficient evidence, and crafting compelling value stories for stakeholders. Our expertise spans health economics, statistics, pricing, market access, and real-world data. We believe in tailored solutions over templated approaches, requiring out-of-the-box thinkers to design the most suitable solutions for our clients. This role will focus on expanding our Value & Access offerings. It's a high-visibility opportunity to join a small but dynamic team, where the right candidate will find the pace and opportunities as energizing as we do! Role Description As a Product Strategy Leader, you will connect client and market intelligence with product development and delivery. This role offers strong future development prospects, with career paths leading to senior sales support, thought leadership, or operational management positions within and beyond Value & Access. You will take ownership of developing client-centric products, ensuring IQVIA articulates differentiation and excellence, securing client projects, and achieving market leadership. Utilizing market research, client and account team development, and dedicated delivery teams, you will develop product market requirements, a product development roadmap with defined growth and margin targets, and market-competitive product positioning. Accountabilities Strategy Setting and Market Building Implement HE/HTA/V&A business vision and objectives, driving strategic development. Identify key customer requirements for product solutions, quality, services, and pricing. Quantify demand and growth for the product. Collaborate with Marketing and Subject Matter Experts to evolve/create new value & access offerings, including AI-driven solutions. Build and maintain external stakeholder relationships to enhance IQVIA's market positioning, data access, and relationships with key influencers. Contribute to IQVIA's thought leadership development. Develop product-specific investment and business cases. Client Leadership and Product Delivery Present educational and go-to-market materials about the offerings internally and externally. Coordinate development and facilitate sharing of best practices and training materials. Develop case studies to highlight IQVIA's differentiation and expertise in delivering integrated solutions. Work with global and regional GTM teams to: Consult with customers to fully understand their needs. Profile and target customers whose pipeline and strategies will require the product and support account planning. Develop annual product growth plans, forecasting product value and associated margin targets. Drive the sales of integrated solutions through active collaboration, providing product-specific SME services during proposal and bid-defense preparation. Support teams of RWS professionals in the design, development, and delivery of complex projects to a high standard, meeting or exceeding client expectations. Desired Qualifications, Skills, and Experience Master's Degree. At least 10 years of professional experience in consulting, pharmaceutical, and healthcare industries with a focus on HTA, HEOR, and market access. Experience with AI/ML is a plus. Proven ability to build relationships, identify client pain points, and develop custom solutions targeted at Market Access stakeholders. A track record of driving HQ/global deals, aligned with suitable offerings development experience. An established network of contacts in the pharmaceutical industry and payers. A high degree of understanding of the processes underpinning payer evaluation and the factors and drivers impacting product development. Deep commercial awareness of the healthcare, health technology, and pharmaceutical industries, gained through experience. Demonstrated experience in market needs assessments and value proposition development. Ability to express ideas clearly and concisely, tailoring messages to target audiences with the gravitas to build relationships and sell services. Maintains a constant focus on industry, client, and competitive trends in the life sciences industry, applying this knowledge to both active client engagements and business/client development activities. Applies an analytical approach to solving problems and reaching logical conclusions, gathering information from various sources and quickly understanding it. Works effectively with complicated, conflicting, or ambiguous information, identifying underlying patterns and causes. Ability to speak clearly and fluently, demonstrating a logical, structured approach, adapting to the needs of the situation and audience, ensuring strong two-way communication. Ability to write clearly and succinctly, adapting style and content to meet the demands of the situation and audience. Communicates clearly and effectively, using well-structured, logical arguments and avoiding unnecessary technical or complex language. Considers the flow of money and resources through an organization, seeking to achieve commercial objectives such as profitability to ensure competitiveness and success. Builds supportive relationships within a team, based on trust and respect. Listens to others, adapts to different work styles, and focuses on shared goals. Willing to challenge others and accept challenges to achieve the best results for the team. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide . Learn more at
