LONDON BOROUGH OF HAMMERSMITH & FULHAM
Hammersmith And Fulham, London
Temporary up to 24 months About the role At Hammersmith & Fulham, we are ambitious in reforming the council to ensure this is a place for everybody. Within the Economy department, we aim to be efficient in everything that we do. We believe our residents deserve a place that is safe, clean and green, with high quality services they can rely on. We are seeking an experienced and motivated Programme Leader & Assessor for Vocational Learning to lead and develop adult vocational provision within Health & Social Care and Childcare. This is a key leadership role within the Adult Learning & Skills Service (ALSS), combining curriculum leadership, teaching, assessment, quality assurance and staff management. You will play a central role in ensuring high-quality learning experiences that maximise achievement, progression and positive outcomes for adult learners across the borough. Key Responsibilities: Programme Leadership & Quality: Lead, manage and develop designated Vocational Learning programmes aligned to service priorities. Plan, deliver, assess, evaluate and quality assure Health & Social Care and Childcare programmes. Conduct Internal Quality Assurance (IQA), standardisation activities and observations of teaching, learning and assessment. Contribute to self-assessment reporting and maintain the Quality Development & Improvement Plan (QDIP). Teaching, Learning & Assessment Teach an agreed programme of vocational learning using inclusive and engaging approaches. Negotiate learning outcomes and track learner progress, achievement and destinations. Ensure learners receive high-quality advice, guidance and assessment before and during their programme. Carry out workplace risk assessments and ensure safeguarding, health & safety and Prevent duties are met. Our mission is to be the best council. To do this we need the best people to help build our vision. If you're looking to develop your career in a fast-paced, professional environment whilst making a difference, then we look forward to hearing from you. Please refer to the Role Profile for more information. Role Specific Qualifications: Have a degree or equivalent Level 4 qualification, a generic adult teaching/training qualification at Level 5 (e.g. DET/PGCE or equivalent), or a commitment to gain one within an agreed timescale depending on individual circumstances. Hold an Assessor/IQA qualification Closing date: 12 July 2026. Interview date: Week Commencing 20 July 2026. Our commitment to you: At H&F you will have access to a comprehensive total reward package as well as joining a flexible working employer and as such all staff can request flexible working Click HERE to find out more. We believe an inclusive workplace is about the visibility and representation of our local diverse community - it is about open and transparent decision making co-produced with staff and residents. It is about respect for diversity and a shared identity that seeks to encourage fair and transparent recruitment, retention, and career progression. We take a proactive approach to equity, diversity, and inclusion so that it is part of the fabric of the Council with a shared understanding of the role all colleagues play in realising the inclusivity of the workplace. At H&F, our workplace ensures that everybody has equitable access to opportunities. In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equitable access to jobs. No applicant or employee will receive less favourable treatment because of their age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Qualification (GOQ) applies. We are committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. Asking for Adjustments We are committed to removing barriers in the workplace and this includes adjustments throughout the recruitment process. If you would like to discuss any adjustments or request the application form in a different format, please contact us at or by post to The Town Hall, King Street, Hammersmith W6 9JU. Hammersmith & Fulham Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. Corporate Equalities Employment Policy: In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Qualification (GOQ) applies. We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.
Jun 27, 2026
Seasonal
Temporary up to 24 months About the role At Hammersmith & Fulham, we are ambitious in reforming the council to ensure this is a place for everybody. Within the Economy department, we aim to be efficient in everything that we do. We believe our residents deserve a place that is safe, clean and green, with high quality services they can rely on. We are seeking an experienced and motivated Programme Leader & Assessor for Vocational Learning to lead and develop adult vocational provision within Health & Social Care and Childcare. This is a key leadership role within the Adult Learning & Skills Service (ALSS), combining curriculum leadership, teaching, assessment, quality assurance and staff management. You will play a central role in ensuring high-quality learning experiences that maximise achievement, progression and positive outcomes for adult learners across the borough. Key Responsibilities: Programme Leadership & Quality: Lead, manage and develop designated Vocational Learning programmes aligned to service priorities. Plan, deliver, assess, evaluate and quality assure Health & Social Care and Childcare programmes. Conduct Internal Quality Assurance (IQA), standardisation activities and observations of teaching, learning and assessment. Contribute to self-assessment reporting and maintain the Quality Development & Improvement Plan (QDIP). Teaching, Learning & Assessment Teach an agreed programme of vocational learning using inclusive and engaging approaches. Negotiate learning outcomes and track learner progress, achievement and destinations. Ensure learners receive high-quality advice, guidance and assessment before and during their programme. Carry out workplace risk assessments and ensure safeguarding, health & safety and Prevent duties are met. Our mission is to be the best council. To do this we need the best people to help build our vision. If you're looking to develop your career in a fast-paced, professional environment whilst making a difference, then we look forward to hearing from you. Please refer to the Role Profile for more information. Role Specific Qualifications: Have a degree or equivalent Level 4 qualification, a generic adult teaching/training qualification at Level 5 (e.g. DET/PGCE or equivalent), or a commitment to gain one within an agreed timescale depending on individual circumstances. Hold an Assessor/IQA qualification Closing date: 12 July 2026. Interview date: Week Commencing 20 July 2026. Our commitment to you: At H&F you will have access to a comprehensive total reward package as well as joining a flexible working employer and as such all staff can request flexible working Click HERE to find out more. We believe an inclusive workplace is about the visibility and representation of our local diverse community - it is about open and transparent decision making co-produced with staff and residents. It is about respect for diversity and a shared identity that seeks to encourage fair and transparent recruitment, retention, and career progression. We take a proactive approach to equity, diversity, and inclusion so that it is part of the fabric of the Council with a shared understanding of the role all colleagues play in realising the inclusivity of the workplace. At H&F, our workplace ensures that everybody has equitable access to opportunities. In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equitable access to jobs. No applicant or employee will receive less favourable treatment because of their age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Qualification (GOQ) applies. We are committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. Asking for Adjustments We are committed to removing barriers in the workplace and this includes adjustments throughout the recruitment process. If you would like to discuss any adjustments or request the application form in a different format, please contact us at or by post to The Town Hall, King Street, Hammersmith W6 9JU. Hammersmith & Fulham Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. Corporate Equalities Employment Policy: In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Qualification (GOQ) applies. We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.
Reed in Partnership has been delivering public services since 1998. We are a family-owned company, whose mission has always been to positively transform people and their communities. This is reflected in our services, which we deliver to help people from all backgrounds and circumstances to change their lives for the better. Are you an experienced Electrician or Electrical Trainer/Assessor? Would you like to work in a role that puts the customer at the heart of everything we do, making a genuine positive impact? Then consider the role of Electrical Trainer at Reed in Partnership! What is the role about? An Electrical Trainer will deliver the full scope of CTP Electrical Engineering training to Service Leavers, with the core aim of supporting their skills development and their transition into sustainable employment. They are responsible for the development of the full range of training, including creating schemes of work and lesson plans. They will also support the Head of Engineering with ensuring that the training is updated as required in response to any changes in the requirements of awarding bodies, the Engineering sector and Service Leaver feedback. Just some of your day-to-day responsibilities will include: Deliver Electrical training to learners in an interesting, engaging and empowering manner, to meet the learners' needs and learning styles, and in accordance with the standards required by awarding bodies Supporting the Head of Engineering with annual course planning and programme changes as required. Assisting with exam/assessment administration as required, including exam invigilation. Maintain a professional training environment at all times, ensuring that training facilities and workshops are maintained and developed according to need. What's in it for you? A generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include: 25 days annual leave (pro-rata for part time) plus statutory bank holidays Reed Pension Scheme Award Winning Management & Leadership training Professional & Personal Development Funds Bi-annual pay reviews Plus much more that can be found on our website With the chance to dramatically make a difference to the local community, this role offers immense job satisfaction. ?At Reed in Partnership, we live and breathe our values in every decision and action taken, resulting in a collaborative and enjoyable culture within our offices. Our company values - we are fair open and honest; we take ownership, and we work together. To be successful in this role, we are looking for someone with: As Security Clearance is required for this role, applicants must have resided in the United Kingdom for the past 5 years and be able to evidence this. Experience of the UK Electrical industry / on-site experience Ideal qualifications to include: Domestic Electrical Installation, BSth edition amendment 2, Level 3 Qualification in Inspection & Testing Level 4 certification in Education and Training, Assessor qualification or a willingness to undertake the qualification within the role TAQA - Training, Assessment & Quality Assurance or equivalent Level 3 or a willingness to undertake the qualification within the role A minimum of 2 A-Levels or an equivalent Level 3 Diploma. Good manual skills for maintaining and developing training facilities including: Soldering, Assembly of PVC and Galvanised conduit/trunking, wiring of consumer units and electrical circuits using best practice techniques Accurate IT skills to include all Microsoft packages as well as using and learning new technology in the classroom for delivery Resilient and persistent. Excellent time-management and organisational skills. Attentive to detail. Desirable Criteria Knowledge of Awarding bodies. Knowledge of Training Accreditation system. Knowledge of the Armed Forces. Award in Internal Quality Assurance Level 4 Clear, Confident and Presentable Trainer/Lecturer and excellent communicator, verbally and in writing. Employs appropriate teaching strategies that actively engage students and achieve desired outcomes Adapts teaching behaviour to accommodate different student learning styles Experience working in an electrical teaching environment.
Jun 26, 2026
Full time
Reed in Partnership has been delivering public services since 1998. We are a family-owned company, whose mission has always been to positively transform people and their communities. This is reflected in our services, which we deliver to help people from all backgrounds and circumstances to change their lives for the better. Are you an experienced Electrician or Electrical Trainer/Assessor? Would you like to work in a role that puts the customer at the heart of everything we do, making a genuine positive impact? Then consider the role of Electrical Trainer at Reed in Partnership! What is the role about? An Electrical Trainer will deliver the full scope of CTP Electrical Engineering training to Service Leavers, with the core aim of supporting their skills development and their transition into sustainable employment. They are responsible for the development of the full range of training, including creating schemes of work and lesson plans. They will also support the Head of Engineering with ensuring that the training is updated as required in response to any changes in the requirements of awarding bodies, the Engineering sector and Service Leaver feedback. Just some of your day-to-day responsibilities will include: Deliver Electrical training to learners in an interesting, engaging and empowering manner, to meet the learners' needs and learning styles, and in accordance with the standards required by awarding bodies Supporting the Head of Engineering with annual course planning and programme changes as required. Assisting with exam/assessment administration as required, including exam invigilation. Maintain a professional training environment at all times, ensuring that training facilities and workshops are maintained and developed according to need. What's in it for you? A generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include: 25 days annual leave (pro-rata for part time) plus statutory bank holidays Reed Pension Scheme Award Winning Management & Leadership training Professional & Personal Development Funds Bi-annual pay reviews Plus much more that can be found on our website With the chance to dramatically make a difference to the local community, this role offers immense job satisfaction. ?At Reed in Partnership, we live and breathe our values in every decision and action taken, resulting in a collaborative and enjoyable culture within our offices. Our company values - we are fair open and honest; we take ownership, and we work together. To be successful in this role, we are looking for someone with: As Security Clearance is required for this role, applicants must have resided in the United Kingdom for the past 5 years and be able to evidence this. Experience of the UK Electrical industry / on-site experience Ideal qualifications to include: Domestic Electrical Installation, BSth edition amendment 2, Level 3 Qualification in Inspection & Testing Level 4 certification in Education and Training, Assessor qualification or a willingness to undertake the qualification within the role TAQA - Training, Assessment & Quality Assurance or equivalent Level 3 or a willingness to undertake the qualification within the role A minimum of 2 A-Levels or an equivalent Level 3 Diploma. Good manual skills for maintaining and developing training facilities including: Soldering, Assembly of PVC and Galvanised conduit/trunking, wiring of consumer units and electrical circuits using best practice techniques Accurate IT skills to include all Microsoft packages as well as using and learning new technology in the classroom for delivery Resilient and persistent. Excellent time-management and organisational skills. Attentive to detail. Desirable Criteria Knowledge of Awarding bodies. Knowledge of Training Accreditation system. Knowledge of the Armed Forces. Award in Internal Quality Assurance Level 4 Clear, Confident and Presentable Trainer/Lecturer and excellent communicator, verbally and in writing. Employs appropriate teaching strategies that actively engage students and achieve desired outcomes Adapts teaching behaviour to accommodate different student learning styles Experience working in an electrical teaching environment.
Warehouse Skills Manager - £30,000 - £36,000 per annum We are Mantra Learning , one of the UK's leading logistics learning and development organisations. We are an Ofsted grade 2 independent training provider who have specialised in providing training within the sector for over 58 years. The Manchester site is well established as one of the largest specialist logistics training facilities in the UK. Through our two key brands, The Job Gym and The National Logistics Academy we help thousands of individuals each year to gain new skills. This enables our learners to obtain employment within the logistics sector and drives the long-term growth of the industry. We work with some of the biggest brands in the country, including ALDI, GXO and Travis Perkins, delivering approximately 400 Apprenticeships and over 1000 HGV licences each year. The organisation is dedicated to deliver programmes that develop the 'Skills, Knowledge and Behaviours to enable learners to thrive in life and work'. We have an exciting opportunity for a Warehouse Skills Manager to join our friendly team. The position is full-time, working 37.5 hours a week based in Middleton, Greater Manchester. Role The Warehouse Skills Manager oversees Mantra's warehouse operations, leading ASF-funded training and forklift programmes while managing instructors and tutors. The role ensures compliance, maintains high health and safety standards, and works with department leads to maximise warehouse use, meet employer needs, and achieve strong learner outcomes. Your duties will include but will not be limited to: Manage the daily operation of the warehouse, including scheduling, resource allocation, and utilisation in collaboration with the Operations Lead. Lead the delivery of Warehouse Pathway and Forklift Truck training, developing an employer-aligned curriculum and realistic learning environments. Support learners to achieve and progress through high-quality teaching, inclusive practices, and clear progression routes into employment or further training. Foster employer engagement while managing team performance, continuous development, and all warehouse equipment and training resources. Ensure a high-quality, employer-aligned curriculum that is well-planned, sequenced, and supports learners to develop the skills needed for success. Maintain ambitious standards in teaching, assessment, and learner engagement while driving continuous improvement in learner experience and outcomes. Contribute to quality assurance processes and ensure compliance with awarding bodies and relevant industry regulations. Act as the Health & Safety Lead, ensuring compliance with legislation and internal policies through risk assessments, safety checks, and investigations. Promote a proactive safety culture by leading corrective actions and maintaining high standards of safety, compliance, and operational effectiveness. Ensure a safe, organised, and realistic training environment with health and safety embedded in all learning activities. Essential qualifications English and Maths Level 2 Assessor qualification e.g. CAVA Teaching qualification e.g. AET Desirable qualifications Level 3 qualification in Warehousing & Logistics Forklift Truck Operator/Instructor Qualification Health & Safety qualification e.g. IOSH Managing Safely or NEBOSH General Certificate Benefits 23 days holidays plus bank holidays Free eyecare vouchers Subsidised team social events - including summer and Christmas parties Training package available for teaching qualifications Free parking Pension scheme Discretionary profit related bonus scheme Health & wellbeing initiatives Net zero initiatives Access to affordable health care plan 247 Employee assistant programme Mantra Learning Ltd is an equal opportunity employer and we welcome applications regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex and sexual orientation. This organisation is committed to safeguarding and promotes the welfare of all learners and expects all staff to share this commitment. We also prioritise the safeguarding and welfare of all staff. The successful applicant will be required to agree to all necessary checks such as providing sufficient employment references and providing proof of the right to work in the UK. A Disclosure and Barring Service check will be carried out for all successful applicants. If this is the role you're looking for please apply today!
Jun 26, 2026
Full time
Warehouse Skills Manager - £30,000 - £36,000 per annum We are Mantra Learning , one of the UK's leading logistics learning and development organisations. We are an Ofsted grade 2 independent training provider who have specialised in providing training within the sector for over 58 years. The Manchester site is well established as one of the largest specialist logistics training facilities in the UK. Through our two key brands, The Job Gym and The National Logistics Academy we help thousands of individuals each year to gain new skills. This enables our learners to obtain employment within the logistics sector and drives the long-term growth of the industry. We work with some of the biggest brands in the country, including ALDI, GXO and Travis Perkins, delivering approximately 400 Apprenticeships and over 1000 HGV licences each year. The organisation is dedicated to deliver programmes that develop the 'Skills, Knowledge and Behaviours to enable learners to thrive in life and work'. We have an exciting opportunity for a Warehouse Skills Manager to join our friendly team. The position is full-time, working 37.5 hours a week based in Middleton, Greater Manchester. Role The Warehouse Skills Manager oversees Mantra's warehouse operations, leading ASF-funded training and forklift programmes while managing instructors and tutors. The role ensures compliance, maintains high health and safety standards, and works with department leads to maximise warehouse use, meet employer needs, and achieve strong learner outcomes. Your duties will include but will not be limited to: Manage the daily operation of the warehouse, including scheduling, resource allocation, and utilisation in collaboration with the Operations Lead. Lead the delivery of Warehouse Pathway and Forklift Truck training, developing an employer-aligned curriculum and realistic learning environments. Support learners to achieve and progress through high-quality teaching, inclusive practices, and clear progression routes into employment or further training. Foster employer engagement while managing team performance, continuous development, and all warehouse equipment and training resources. Ensure a high-quality, employer-aligned curriculum that is well-planned, sequenced, and supports learners to develop the skills needed for success. Maintain ambitious standards in teaching, assessment, and learner engagement while driving continuous improvement in learner experience and outcomes. Contribute to quality assurance processes and ensure compliance with awarding bodies and relevant industry regulations. Act as the Health & Safety Lead, ensuring compliance with legislation and internal policies through risk assessments, safety checks, and investigations. Promote a proactive safety culture by leading corrective actions and maintaining high standards of safety, compliance, and operational effectiveness. Ensure a safe, organised, and realistic training environment with health and safety embedded in all learning activities. Essential qualifications English and Maths Level 2 Assessor qualification e.g. CAVA Teaching qualification e.g. AET Desirable qualifications Level 3 qualification in Warehousing & Logistics Forklift Truck Operator/Instructor Qualification Health & Safety qualification e.g. IOSH Managing Safely or NEBOSH General Certificate Benefits 23 days holidays plus bank holidays Free eyecare vouchers Subsidised team social events - including summer and Christmas parties Training package available for teaching qualifications Free parking Pension scheme Discretionary profit related bonus scheme Health & wellbeing initiatives Net zero initiatives Access to affordable health care plan 247 Employee assistant programme Mantra Learning Ltd is an equal opportunity employer and we welcome applications regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex and sexual orientation. This organisation is committed to safeguarding and promotes the welfare of all learners and expects all staff to share this commitment. We also prioritise the safeguarding and welfare of all staff. The successful applicant will be required to agree to all necessary checks such as providing sufficient employment references and providing proof of the right to work in the UK. A Disclosure and Barring Service check will be carried out for all successful applicants. If this is the role you're looking for please apply today!
Education for Industry Group Part-Time: 0.2FTE, 1 Day - 7.4 hours per week Working Pattern: Saturdays Permanent London College of Beauty Therapy (LCBT): Fashion Street - 3-5 Fashion Street, London, E1 6PX About EFI Group EFI Group has a bold mission to transform lives, careers and industries through pioneering, industry-led education in fashion, beauty and apprenticeships. Our vision is to deliver exceptional learning experiences, driven by innovation, inclusion, employability, and excellence. About the role The IQA will monitor and support internal quality assurance processes for EFI Group provision within Beauty Therapy and Hairdressing, ensuring compliance with awarding body standards, EFI Group policies, and other external regulatory body requirements (i.e. Ofsted). The post holder will support high-quality learner outcomes through effective internal quality assurance and support of assessors. This role is within EFI Group; however, the primary focus will be to oversee the assessment framework at the London College of Beauty Therapy (LCBT). About you: Qualifications: Recognised IQA qualification and relevant Level 3+ qualification in Beauty Therapy and/or Hairdressing. Experience: Experience of assessing and quality assuring qualifications in the relevant vocational areas and experience preparing for and supporting EQA visits. Expertise: Knowledge of awarding body requirements and industry trends. Skills: Strong organisational and communication skills, ability to work independently and lead teams, with competence in digital assessment platforms. Values: Passionate about vocational education and learner success and committed to high standards of teaching and learning. If you feel your skills and experience would fit well within our team and you meet many, but not all of our listed qualifications for this role, please apply or get in touch with our Recruitment Team to discuss further. Why The EFI? We foster a culture where our team members can lean on each other, recognise each other, and celebrate together! At EFI, we prioritise your growth and wellbeing with a range of fantastic benefits, including: Funded Professional Qualifications: Support for personal and professional development, including a personal growth allowance of £400 annually, paid for professional qualifications, LinkedIn Learning access and annual CPD. Generous and Flexible Leave Options: A range of enhanced leave options, including birthday and celebration leave. Market-Leading Family-Friendly Pay: Including six months of fully paid maternity, adoption, and shared parental leave. Monthly Wellbeing Allowance: Including a customisable monthly wellbeing allowance of £50, and funded counselling/CBT through Education Support Employee Assistant Programme. Pension: We offer a 5% employer pension contribution, supporting you in planning for your future. To explore the full range of our benefits, please click here . Salary: From £6,120 to £6,460 (0.2FTE) per annum (pro rata from £30,600 to £32,300 1FTE), subject to qualifications and experience How to apply/Next Steps: Click 'Apply for this job' to submit your application. Closing Date: 8am on Tuesday, 30 June 2026. Interviews/Recruitment Day: Interviews will take place w/c 6 July 2026 in person at London College of Beauty Therapy, 3-5 Fashion Street, London, E1 6PX More Information/Contact us: For more information about the EFI Group, visit our EFI , LCBT websites and refer to the job description. Please contact for further information. The EFI is fully committed to safeguarding and promoting the welfare of young people and vulnerable adults. Candidates offered positions will be required to undergo thorough safeguarding background checks as a condition of the offer. Thank you for sharing our values and commitment to student safety.
Jun 26, 2026
Full time
Education for Industry Group Part-Time: 0.2FTE, 1 Day - 7.4 hours per week Working Pattern: Saturdays Permanent London College of Beauty Therapy (LCBT): Fashion Street - 3-5 Fashion Street, London, E1 6PX About EFI Group EFI Group has a bold mission to transform lives, careers and industries through pioneering, industry-led education in fashion, beauty and apprenticeships. Our vision is to deliver exceptional learning experiences, driven by innovation, inclusion, employability, and excellence. About the role The IQA will monitor and support internal quality assurance processes for EFI Group provision within Beauty Therapy and Hairdressing, ensuring compliance with awarding body standards, EFI Group policies, and other external regulatory body requirements (i.e. Ofsted). The post holder will support high-quality learner outcomes through effective internal quality assurance and support of assessors. This role is within EFI Group; however, the primary focus will be to oversee the assessment framework at the London College of Beauty Therapy (LCBT). About you: Qualifications: Recognised IQA qualification and relevant Level 3+ qualification in Beauty Therapy and/or Hairdressing. Experience: Experience of assessing and quality assuring qualifications in the relevant vocational areas and experience preparing for and supporting EQA visits. Expertise: Knowledge of awarding body requirements and industry trends. Skills: Strong organisational and communication skills, ability to work independently and lead teams, with competence in digital assessment platforms. Values: Passionate about vocational education and learner success and committed to high standards of teaching and learning. If you feel your skills and experience would fit well within our team and you meet many, but not all of our listed qualifications for this role, please apply or get in touch with our Recruitment Team to discuss further. Why The EFI? We foster a culture where our team members can lean on each other, recognise each other, and celebrate together! At EFI, we prioritise your growth and wellbeing with a range of fantastic benefits, including: Funded Professional Qualifications: Support for personal and professional development, including a personal growth allowance of £400 annually, paid for professional qualifications, LinkedIn Learning access and annual CPD. Generous and Flexible Leave Options: A range of enhanced leave options, including birthday and celebration leave. Market-Leading Family-Friendly Pay: Including six months of fully paid maternity, adoption, and shared parental leave. Monthly Wellbeing Allowance: Including a customisable monthly wellbeing allowance of £50, and funded counselling/CBT through Education Support Employee Assistant Programme. Pension: We offer a 5% employer pension contribution, supporting you in planning for your future. To explore the full range of our benefits, please click here . Salary: From £6,120 to £6,460 (0.2FTE) per annum (pro rata from £30,600 to £32,300 1FTE), subject to qualifications and experience How to apply/Next Steps: Click 'Apply for this job' to submit your application. Closing Date: 8am on Tuesday, 30 June 2026. Interviews/Recruitment Day: Interviews will take place w/c 6 July 2026 in person at London College of Beauty Therapy, 3-5 Fashion Street, London, E1 6PX More Information/Contact us: For more information about the EFI Group, visit our EFI , LCBT websites and refer to the job description. Please contact for further information. The EFI is fully committed to safeguarding and promoting the welfare of young people and vulnerable adults. Candidates offered positions will be required to undergo thorough safeguarding background checks as a condition of the offer. Thank you for sharing our values and commitment to student safety.
IT Business Coach We are seeking 2 people, 1 for Manchester and 1 for London Borough near Tower Hill Location: London and Manchester Hybrid role with travel and attendance to the office required Have you ever felt that your experience in IT support, infrastructure or technical services could make a real difference beyond the workplace and help shape the next generation of IT professionals? This is your opportunity to use your technical knowledge and industry expertise to support learners working towards successful completion of their ICT apprenticeship programmes. At Able Personnel , we are recruiting on behalf of a respected and growing training provider for a passionate IT Business Coach to join their expanding team based in London and Manchester. This is a hybrid IT Business Coach role where you will coach and support apprentices throughout their apprenticeship journey, helping them develop the knowledge, skills and behaviours required to succeed within the IT sector. You will work closely with both learners and employers, supporting progression, achievement and successful completion of apprenticeship standards. What you will be doing: • Deliver one to one coaching and support to ICT apprentices as an IT Business Coach • Guide learners through their apprenticeship journey from enrolment through to End Point Assessment • Support apprentices in developing technical skills across IT support, troubleshooting, systems, security and customer service • Conduct regular progress reviews and provide constructive feedback • Work with employers and apprentices to develop structured learning plans and workplace projects • Support portfolio development and ensure evidence meets apprenticeship standards • Prepare learners for End Point Assessment interviews and practical assessments • Record learner activity and progress using OneFile and other internal systems • Embed Maths, English, Safeguarding, Prevent, Equal Opportunities and Health and Safety within coaching sessions • Identify learning barriers and provide practical solutions to support learner success • Monitor learner engagement, retention and achievement • Liaise with Internal Quality Assurance and wider delivery teams to ensure quality standards are met • Maintain accurate learner records in line with funding and compliance requirements What we are looking for: • Strong technical knowledge across IT support, infrastructure, systems and troubleshooting • Experience within an IT support, helpdesk, infrastructure or technical services environment • Understanding of IT security principles and best practice • Ability to explain technical concepts clearly to learners and employers • Experience coaching, mentoring, teaching or assessing learners would be beneficial • Excellent communication and stakeholder engagement skills • Strong organisational and administrative skills • Ability to motivate and support learners to achieve their goals • Positive, professional and solution focused approach • Must hold a recognised teaching qualification and or a Level 3 Assessor qualification Essential qualifications: • English Level 2 or above • Maths Level 2 or above • Degree or higher qualification in a relevant subject area OR: • Minimum 2 years relevant industry experience with appropriate qualifications • Qualification at a level above the programme being delivered • Additional technical certifications demonstrating occupational competence • Level 3 IAG qualification or willingness to work towards within the first 6 months Salary and benefits: • Salary £38,000 to £45,000 per annum • Hybrid working arrangement • 37.5 hours per week • Four office visits per year • 31 days annual leave inclusive of public and bank holidays • Company pension scheme • Medicash Scheme once probation has been passed • Internal wellbeing team • Quarterly recognition lunch for qualifying employees • Quarterly and annual prizes for top performers • Internal and external training courses • Ongoing professional development and technical training • All basic IT equipment provided including laptop and headphones • Supportive and collaborative team environment If you are ready to use your IT experience to support and inspire the next generation of technology professionals, this IT Business Coach role offers purpose, progression and impact.
Jun 26, 2026
Full time
IT Business Coach We are seeking 2 people, 1 for Manchester and 1 for London Borough near Tower Hill Location: London and Manchester Hybrid role with travel and attendance to the office required Have you ever felt that your experience in IT support, infrastructure or technical services could make a real difference beyond the workplace and help shape the next generation of IT professionals? This is your opportunity to use your technical knowledge and industry expertise to support learners working towards successful completion of their ICT apprenticeship programmes. At Able Personnel , we are recruiting on behalf of a respected and growing training provider for a passionate IT Business Coach to join their expanding team based in London and Manchester. This is a hybrid IT Business Coach role where you will coach and support apprentices throughout their apprenticeship journey, helping them develop the knowledge, skills and behaviours required to succeed within the IT sector. You will work closely with both learners and employers, supporting progression, achievement and successful completion of apprenticeship standards. What you will be doing: • Deliver one to one coaching and support to ICT apprentices as an IT Business Coach • Guide learners through their apprenticeship journey from enrolment through to End Point Assessment • Support apprentices in developing technical skills across IT support, troubleshooting, systems, security and customer service • Conduct regular progress reviews and provide constructive feedback • Work with employers and apprentices to develop structured learning plans and workplace projects • Support portfolio development and ensure evidence meets apprenticeship standards • Prepare learners for End Point Assessment interviews and practical assessments • Record learner activity and progress using OneFile and other internal systems • Embed Maths, English, Safeguarding, Prevent, Equal Opportunities and Health and Safety within coaching sessions • Identify learning barriers and provide practical solutions to support learner success • Monitor learner engagement, retention and achievement • Liaise with Internal Quality Assurance and wider delivery teams to ensure quality standards are met • Maintain accurate learner records in line with funding and compliance requirements What we are looking for: • Strong technical knowledge across IT support, infrastructure, systems and troubleshooting • Experience within an IT support, helpdesk, infrastructure or technical services environment • Understanding of IT security principles and best practice • Ability to explain technical concepts clearly to learners and employers • Experience coaching, mentoring, teaching or assessing learners would be beneficial • Excellent communication and stakeholder engagement skills • Strong organisational and administrative skills • Ability to motivate and support learners to achieve their goals • Positive, professional and solution focused approach • Must hold a recognised teaching qualification and or a Level 3 Assessor qualification Essential qualifications: • English Level 2 or above • Maths Level 2 or above • Degree or higher qualification in a relevant subject area OR: • Minimum 2 years relevant industry experience with appropriate qualifications • Qualification at a level above the programme being delivered • Additional technical certifications demonstrating occupational competence • Level 3 IAG qualification or willingness to work towards within the first 6 months Salary and benefits: • Salary £38,000 to £45,000 per annum • Hybrid working arrangement • 37.5 hours per week • Four office visits per year • 31 days annual leave inclusive of public and bank holidays • Company pension scheme • Medicash Scheme once probation has been passed • Internal wellbeing team • Quarterly recognition lunch for qualifying employees • Quarterly and annual prizes for top performers • Internal and external training courses • Ongoing professional development and technical training • All basic IT equipment provided including laptop and headphones • Supportive and collaborative team environment If you are ready to use your IT experience to support and inspire the next generation of technology professionals, this IT Business Coach role offers purpose, progression and impact.
Assessor / Trainer - Human Resources Part time (15 Hours per week) Cambridge £11,364 - £14,658 per annum depending on experience and qualifications Permanent About the role: We are seeking an enthusiastic and dedicated Apprenticeship Assessor to join our team. In this role, you will work closely with HR Support apprentices and employers, teaching on their study programme and assessing their progress to ensure they achieve their full potential and the best possible End Point Assessment grade in a timely manner. Responsibilities • Take overall responsibility for an agreed caseload of learners to provide high quality training, coaching, mentoring, instruction and assessment to learners to achieve their apprenticeship and/or qualification in a timely manner. • Act as main point of contact for employers and learners, creating positive relationships with employers to support in the training and development of learners and, providing feedback on progress as required. • Provide high quality teaching, training and assessment to learners both in College and in their place of work as appropriate. • Initially assess the learners to determine their readiness for the apprenticeship programme, and to establish an individual learning plan to support their progression through the programme. • Design and provide high quality teaching sessions that align with the apprentices training plan, giving the learner an opportunity to develop their knowledge, skills and behaviours holistically, in sufficient depth, and in a timely manner, ready for the Gateway and End Point Assessment (EPA), mapped out in the individual learning plan. • Work with employers to establish activities and tasks that allow learners to develop their knowledge, skills and behaviours - considering how these might be developed on and off-the-job. • Review the learner's development of KSB with both the learner and their employer. • To promote the college values and adhere to awarding body practices, ensuring best practice is applied at all times. Agile working The role does allow for some working from home What we are looking for in our role: Experience Experience of working in a busy HR environment Experience working with e-Portfolios. Experience of dealing with employers in a professional capacity Experience of teaching and assessing within a Further Education or training environment Skills and abilities Health and Safety legislation knowledge applicable to the occupational area. Good communication and interpersonal skills. Good record keeping skills and attention to detail. Efficient time management. Ability to influence others. Able to work flexibly and on own initiative. Good team player. IT Skills Qualifications Level 3 relevant vocational qualification and relevant vocational CPD Level 3 TAQA or Level 3 Certificate in Assessing Vocational Qualifications (or equivalent, A1, etc) Level 3 Internal Quality Assurance Qualification CIPD Accreditation Just some of the rewards you can benefit from joining our staff, include: - Generous holiday leave entitlement plus bank holidays - Generous pension scheme - Discounted rates on Apple products - Free gym membership option and discounted classes - Discounted rates on college courses - BUPA Health Expenses cash plan and Occupational Health services - Free on-site car parking - Exclusive discounts for high street and online stores - Free independent telephone counselling service with our Employee Assistant Programme - Staff Development opportunities. We are dedicated to safeguarding and promoting the welfare of children and expect all staff to share this commitment. You will have a safeguarding responsibility if appointed. The successful candidate will be subject to enhanced clearance through the Disclosure and Barring Service and employment will be subject to references. This post is not exempt from the Rehabilitation of Offenders Act 1974. To apply for this opportunity your detailed CV to Clarus Education now to be considered. We will be contacting those shortlisted within 48 hours of an application. Please see our website page headed 'About' and scroll to the bottom to see our 'Privacy Notice' for an explanation about how we use information we collect about you.
Jun 26, 2026
Full time
Assessor / Trainer - Human Resources Part time (15 Hours per week) Cambridge £11,364 - £14,658 per annum depending on experience and qualifications Permanent About the role: We are seeking an enthusiastic and dedicated Apprenticeship Assessor to join our team. In this role, you will work closely with HR Support apprentices and employers, teaching on their study programme and assessing their progress to ensure they achieve their full potential and the best possible End Point Assessment grade in a timely manner. Responsibilities • Take overall responsibility for an agreed caseload of learners to provide high quality training, coaching, mentoring, instruction and assessment to learners to achieve their apprenticeship and/or qualification in a timely manner. • Act as main point of contact for employers and learners, creating positive relationships with employers to support in the training and development of learners and, providing feedback on progress as required. • Provide high quality teaching, training and assessment to learners both in College and in their place of work as appropriate. • Initially assess the learners to determine their readiness for the apprenticeship programme, and to establish an individual learning plan to support their progression through the programme. • Design and provide high quality teaching sessions that align with the apprentices training plan, giving the learner an opportunity to develop their knowledge, skills and behaviours holistically, in sufficient depth, and in a timely manner, ready for the Gateway and End Point Assessment (EPA), mapped out in the individual learning plan. • Work with employers to establish activities and tasks that allow learners to develop their knowledge, skills and behaviours - considering how these might be developed on and off-the-job. • Review the learner's development of KSB with both the learner and their employer. • To promote the college values and adhere to awarding body practices, ensuring best practice is applied at all times. Agile working The role does allow for some working from home What we are looking for in our role: Experience Experience of working in a busy HR environment Experience working with e-Portfolios. Experience of dealing with employers in a professional capacity Experience of teaching and assessing within a Further Education or training environment Skills and abilities Health and Safety legislation knowledge applicable to the occupational area. Good communication and interpersonal skills. Good record keeping skills and attention to detail. Efficient time management. Ability to influence others. Able to work flexibly and on own initiative. Good team player. IT Skills Qualifications Level 3 relevant vocational qualification and relevant vocational CPD Level 3 TAQA or Level 3 Certificate in Assessing Vocational Qualifications (or equivalent, A1, etc) Level 3 Internal Quality Assurance Qualification CIPD Accreditation Just some of the rewards you can benefit from joining our staff, include: - Generous holiday leave entitlement plus bank holidays - Generous pension scheme - Discounted rates on Apple products - Free gym membership option and discounted classes - Discounted rates on college courses - BUPA Health Expenses cash plan and Occupational Health services - Free on-site car parking - Exclusive discounts for high street and online stores - Free independent telephone counselling service with our Employee Assistant Programme - Staff Development opportunities. We are dedicated to safeguarding and promoting the welfare of children and expect all staff to share this commitment. You will have a safeguarding responsibility if appointed. The successful candidate will be subject to enhanced clearance through the Disclosure and Barring Service and employment will be subject to references. This post is not exempt from the Rehabilitation of Offenders Act 1974. To apply for this opportunity your detailed CV to Clarus Education now to be considered. We will be contacting those shortlisted within 48 hours of an application. Please see our website page headed 'About' and scroll to the bottom to see our 'Privacy Notice' for an explanation about how we use information we collect about you.
We are looking for an experienced IQA with Personal Training qualifications to support the launch and delivery of a new qualification. This is a freelance, full time pro rata role. The successful candidate will support curriculum input, internal quality assurance activity and the overall quality of delivery. As this is a new qualification, we need someone who can bring technical expertise, structure and quality assurance experience from the beginning. The role will be aligned to our QCCI framework , meaning delivery and quality must be Quality led, Compliant, Commercial and Impactful . Key Responsibilities Carry out IQA activity across the new Personal Training qualification. Support curriculum development and provide technical input into the structure of the programme. Review teaching, learning and assessment materials to ensure they meet qualification requirements. Sample learner work and provide clear IQA feedback to assessors and tutors. Ensure assessment decisions are valid, reliable, fair and consistent. Support standardisation meetings and quality improvement activity. Work closely with tutors, assessors, curriculum leads and quality teams. Ensure all delivery meets awarding body, compliance and internal quality expectations. Help shape the qualification so it is commercially viable, compliant and impactful for learners and employers. Maintain accurate IQA records, sampling plans and quality documentation. Mandatory Requirements Recognised IQA qualification, such as V1, IQA or equivalent. Relevant Personal Training qualification. Experience internally quality assuring fitness, sport, personal training or related qualifications. Strong understanding of awarding body requirements. Experience reviewing curriculum or supporting qualification development. Confident using quality frameworks, sampling plans and compliance documentation. Available on a freelance, full time pro rata basis. Desirable Recognised assessing qualification. Experience launching or supporting new qualifications. Experience working within adult education, funded learning or commercial training. Strong understanding of learner outcomes, employer needs and qualification compliance. What We Are Looking For We are looking for someone who can provide more than basic IQA support. This person needs to understand the technical qualification, contribute to curriculum design and help us build a programme that is strong from day one. The right candidate will be quality focused, commercially aware and confident enough to challenge, improve and strengthen delivery.
Jun 25, 2026
Full time
We are looking for an experienced IQA with Personal Training qualifications to support the launch and delivery of a new qualification. This is a freelance, full time pro rata role. The successful candidate will support curriculum input, internal quality assurance activity and the overall quality of delivery. As this is a new qualification, we need someone who can bring technical expertise, structure and quality assurance experience from the beginning. The role will be aligned to our QCCI framework , meaning delivery and quality must be Quality led, Compliant, Commercial and Impactful . Key Responsibilities Carry out IQA activity across the new Personal Training qualification. Support curriculum development and provide technical input into the structure of the programme. Review teaching, learning and assessment materials to ensure they meet qualification requirements. Sample learner work and provide clear IQA feedback to assessors and tutors. Ensure assessment decisions are valid, reliable, fair and consistent. Support standardisation meetings and quality improvement activity. Work closely with tutors, assessors, curriculum leads and quality teams. Ensure all delivery meets awarding body, compliance and internal quality expectations. Help shape the qualification so it is commercially viable, compliant and impactful for learners and employers. Maintain accurate IQA records, sampling plans and quality documentation. Mandatory Requirements Recognised IQA qualification, such as V1, IQA or equivalent. Relevant Personal Training qualification. Experience internally quality assuring fitness, sport, personal training or related qualifications. Strong understanding of awarding body requirements. Experience reviewing curriculum or supporting qualification development. Confident using quality frameworks, sampling plans and compliance documentation. Available on a freelance, full time pro rata basis. Desirable Recognised assessing qualification. Experience launching or supporting new qualifications. Experience working within adult education, funded learning or commercial training. Strong understanding of learner outcomes, employer needs and qualification compliance. What We Are Looking For We are looking for someone who can provide more than basic IQA support. This person needs to understand the technical qualification, contribute to curriculum design and help us build a programme that is strong from day one. The right candidate will be quality focused, commercially aware and confident enough to challenge, improve and strengthen delivery.
Get Staffed Online Recruitment Limited
Norwich, Norfolk
Business Quality Assessor Norwich or surrounding area Remote working with onsite presence as and when required Full-Time Up to £40,000 per annum depending upon experience Our client is a technology-focused Mortgage Network, offering support services to Mortgage and Protection Advisers. Their goal is to continue to be the best home for Mortgage Advisers, Protection Specialists, Equity Release Experts and General Insurance Professionals, whatever their size or location, using market-leading technology. The Role They are seeking an experienced and detail-oriented Business Quality Assessor to oversee the quality of mortgage and protection advice delivered by one of the largest Appointed Representative (AR) within their network. This role is critical in ensuring that all regulated advice meets regulatory standards, internal policies, and customer outcomes in line with Financial Conduct Authority (FCA) expectations, including Consumer Duty requirements. Key Tasks Quality Assurance and File Review: Conduct detailed reviews of mortgage and protection files and calls to assess compliance with FCA regulations and internal standards. Assess suitability of advice, documentation quality, and customer outcomes. Identify trends, risks, and systemic issues across the AR firm. Operate independently in the assessment of file and call quality, ensuring objective and unbiased QA outcomes, aligned to the network s compliance framework. Oversight of Appointed Representative (AR): Provide oversight and challenge to AR leadership on quality standards and risk areas. Support the AR in maintaining robust compliance frameworks. Coaching and Development: Coach and support advisers to improve advice quality, documentation standards and regulatory understanding. Tailor feedback to encourage behavioural change and continuous improvement. Regulatory and Policy Alignment: Maintain up-to-date knowledge of FCA rules, including MCOB and ICOBS. Ensure internal QA frameworks reflect current regulatory expectations. Experience Essential: Significant experience in mortgage and protection advice file checking / QA. Strong knowledge of FCA regulations, including MCOB, ICOBS, and Consumer Duty. Experience working with or overseeing an Appointed Representative (AR) model. Strong ability to deliver constructive feedback and influence adviser behaviour. Ability to assess suitability of advice and identify conduct risk. Excellent written and verbal communication skills. Strong analytical skills with attention to detail. Desirable: Relevant qualifications (e.g. CeMAP, or equivalent mortgage qualification). Experience within a network, directly authorised firm, or compliance consultancy. Experience dealing with large or complex AR firms. Leadership or mentoring experience. Second charge mortgage experience. Personal Qualities: Highly self-motivated and with strong personal discipline to meet key objectives. Confident and assured manner when discussing regulatory matters, whilst maintaining an informative and consultative style. A real desire to provide support and to assist firms to stay safe in the business environment. Benefits: 25 days plus bank holidays as standard with the option to buy more each year Company pension Health and wellbeing programme Company Sick pay As our client is a non-sponsoring organisation, you will need to have the right to work in the UK. This role will involve occasional travel to AR offices therefore full driving licence is needed. Home working is available when not on site.
Jun 25, 2026
Full time
Business Quality Assessor Norwich or surrounding area Remote working with onsite presence as and when required Full-Time Up to £40,000 per annum depending upon experience Our client is a technology-focused Mortgage Network, offering support services to Mortgage and Protection Advisers. Their goal is to continue to be the best home for Mortgage Advisers, Protection Specialists, Equity Release Experts and General Insurance Professionals, whatever their size or location, using market-leading technology. The Role They are seeking an experienced and detail-oriented Business Quality Assessor to oversee the quality of mortgage and protection advice delivered by one of the largest Appointed Representative (AR) within their network. This role is critical in ensuring that all regulated advice meets regulatory standards, internal policies, and customer outcomes in line with Financial Conduct Authority (FCA) expectations, including Consumer Duty requirements. Key Tasks Quality Assurance and File Review: Conduct detailed reviews of mortgage and protection files and calls to assess compliance with FCA regulations and internal standards. Assess suitability of advice, documentation quality, and customer outcomes. Identify trends, risks, and systemic issues across the AR firm. Operate independently in the assessment of file and call quality, ensuring objective and unbiased QA outcomes, aligned to the network s compliance framework. Oversight of Appointed Representative (AR): Provide oversight and challenge to AR leadership on quality standards and risk areas. Support the AR in maintaining robust compliance frameworks. Coaching and Development: Coach and support advisers to improve advice quality, documentation standards and regulatory understanding. Tailor feedback to encourage behavioural change and continuous improvement. Regulatory and Policy Alignment: Maintain up-to-date knowledge of FCA rules, including MCOB and ICOBS. Ensure internal QA frameworks reflect current regulatory expectations. Experience Essential: Significant experience in mortgage and protection advice file checking / QA. Strong knowledge of FCA regulations, including MCOB, ICOBS, and Consumer Duty. Experience working with or overseeing an Appointed Representative (AR) model. Strong ability to deliver constructive feedback and influence adviser behaviour. Ability to assess suitability of advice and identify conduct risk. Excellent written and verbal communication skills. Strong analytical skills with attention to detail. Desirable: Relevant qualifications (e.g. CeMAP, or equivalent mortgage qualification). Experience within a network, directly authorised firm, or compliance consultancy. Experience dealing with large or complex AR firms. Leadership or mentoring experience. Second charge mortgage experience. Personal Qualities: Highly self-motivated and with strong personal discipline to meet key objectives. Confident and assured manner when discussing regulatory matters, whilst maintaining an informative and consultative style. A real desire to provide support and to assist firms to stay safe in the business environment. Benefits: 25 days plus bank holidays as standard with the option to buy more each year Company pension Health and wellbeing programme Company Sick pay As our client is a non-sponsoring organisation, you will need to have the right to work in the UK. This role will involve occasional travel to AR offices therefore full driving licence is needed. Home working is available when not on site.
Learning Assessor - CIPD & CMILocation: Remote with occasional office attendance in central London Salary: £30,000 - £40,00024 days+ bank holidays About the Role We are working with a well-established training provider delivering professional qualifications across HR, leadership, and digital skills. They are seeking a knowledgeable and learner-focused Skills Assessor to support the delivery of CIPD and CMI programmes .This role is ideal for someone who combines strong assessment experience with a passion for supporting learners through their development journey. You will play a key role in ensuring high-quality feedback, learner engagement, and timely achievement across professional programmes. Key Responsibilities Assess and mark learner assignments in line with awarding body requirements and internal quality standards Provide clear, constructive, and developmental feedback to support learner progress Offer guidance and support to learners throughout their qualification journey Monitor learner progress and identify those requiring additional support Maintain accurate and up-to-date records using internal systems Work collaboratively with delivery and quality teams to ensure consistency and high standards Participate in standardisation and quality assurance activities Meet assessment turnaround times and KPI targets Stay up to date with CIPD, CMI, and industry developments Ensure compliance with safeguarding, data protection, and regulatory requirements Candidate Requirements Essential Level 5 qualification in HR, Business, or a related field Assessor qualification (e.g. CAVA/A1) Experience assessing CIPD qualifications Strong written communication and feedback skills Industry experience within HR, Learning & Development, Management, or Business functions Experience supporting learners in an education, training, or apprenticeship environment Desirable Experience assessing CMI qualifications Level 7 qualification in HR or Business What's on Offer Hybrid working model with minimal office attendance Competitive salary package Opportunity to work within a growing and forward-thinking training provider Supportive team environment focused on quality and learner success Additional Information All roles are subject to DBS checks as part of safer recruitment practices.
Jun 25, 2026
Full time
Learning Assessor - CIPD & CMILocation: Remote with occasional office attendance in central London Salary: £30,000 - £40,00024 days+ bank holidays About the Role We are working with a well-established training provider delivering professional qualifications across HR, leadership, and digital skills. They are seeking a knowledgeable and learner-focused Skills Assessor to support the delivery of CIPD and CMI programmes .This role is ideal for someone who combines strong assessment experience with a passion for supporting learners through their development journey. You will play a key role in ensuring high-quality feedback, learner engagement, and timely achievement across professional programmes. Key Responsibilities Assess and mark learner assignments in line with awarding body requirements and internal quality standards Provide clear, constructive, and developmental feedback to support learner progress Offer guidance and support to learners throughout their qualification journey Monitor learner progress and identify those requiring additional support Maintain accurate and up-to-date records using internal systems Work collaboratively with delivery and quality teams to ensure consistency and high standards Participate in standardisation and quality assurance activities Meet assessment turnaround times and KPI targets Stay up to date with CIPD, CMI, and industry developments Ensure compliance with safeguarding, data protection, and regulatory requirements Candidate Requirements Essential Level 5 qualification in HR, Business, or a related field Assessor qualification (e.g. CAVA/A1) Experience assessing CIPD qualifications Strong written communication and feedback skills Industry experience within HR, Learning & Development, Management, or Business functions Experience supporting learners in an education, training, or apprenticeship environment Desirable Experience assessing CMI qualifications Level 7 qualification in HR or Business What's on Offer Hybrid working model with minimal office attendance Competitive salary package Opportunity to work within a growing and forward-thinking training provider Supportive team environment focused on quality and learner success Additional Information All roles are subject to DBS checks as part of safer recruitment practices.
Assessor - Plumbing Location: Hampshire Salary: £32,896 - £41,592 per annum (dependent on qualifications and experience) Contract: Full Time, Permanent (37 hours per week) Are you an experienced Plumbing or Gas professional looking to move into education and support the next generation of skilled tradespeople? An established Further Education provider in the South of England is seeking a Plumbing Assessor to support apprentices and learners through their training journey, helping them develop the technical skills, knowledge and behaviours required to succeed within the industry. This is an excellent opportunity for someone with strong industry experience who enjoys mentoring others and wants a rewarding career with excellent benefits, long-term stability and genuine opportunities for professional development. The Role You will work closely with apprentices, employers and curriculum teams to support learner achievement across Plumbing and Gas programmes. Key responsibilities include: Delivering learner inductions and onboarding activities Providing theory and practical training sessions Conducting workplace observations, assessments and progress reviews Monitoring learner progress and maintaining accurate records Supporting learners to achieve qualification requirements and apprenticeship standards Providing constructive feedback and coaching to improve performance Building strong relationships with employers and industry partners Supporting curriculum development and learning resource creation Participating in quality assurance activities where appropriate What We're Looking For Level 3 Plumbing qualification (NVQ, City & Guilds Advanced Craft or equivalent) Industry experience within Plumbing and/or Gas Maths and English at Level 2 (GCSE Grade C/4 or equivalent) Strong communication and organisational skills Ability to motivate and support learners of varying abilities Good IT skills and confidence using digital systems Salary & Benefits £32,896 - £41,592 per annum 37 hours per week 35 days annual leave plus bank holidays Generous employer pension contribution Healthcare plan Ongoing training and professional development Excellent opportunities to gain teaching and assessing qualifications Stable and rewarding career within Further Education This role would suit an experienced Plumbing Engineer, Gas Engineer, Heating Engineer, Plumbing Supervisor, Assessor or Trainer looking to step into a rewarding education environment while remaining connected to industry. Important Notice Dovetail and Slate is a specialist education recruitment company. If this role isn't quite right, we welcome your CV and a call to explore other opportunities. We are committed to safeguarding children and vulnerable adults. All appointments are subject to satisfactory vetting, including a right to work check and, where relevant, an enhanced DBS, PVG (Scotland), or EWC (Wales) check, in line with Keeping Children Safe in Education. Dovetail and Slate Ltd () acts as an Employment Agency and an Employment Business under the Conduct of Employment Agencies and Employment Businesses Regulations 2003. We are an equal opportunities employer. By applying, you consent to your data being processed for recruitment purposes in line with our Privacy Policy. Because education matters. Dovetail and Slate Limited. Because education matters. Dovetail and Slate Limited () acts as an Employment Agency.
Jun 25, 2026
Full time
Assessor - Plumbing Location: Hampshire Salary: £32,896 - £41,592 per annum (dependent on qualifications and experience) Contract: Full Time, Permanent (37 hours per week) Are you an experienced Plumbing or Gas professional looking to move into education and support the next generation of skilled tradespeople? An established Further Education provider in the South of England is seeking a Plumbing Assessor to support apprentices and learners through their training journey, helping them develop the technical skills, knowledge and behaviours required to succeed within the industry. This is an excellent opportunity for someone with strong industry experience who enjoys mentoring others and wants a rewarding career with excellent benefits, long-term stability and genuine opportunities for professional development. The Role You will work closely with apprentices, employers and curriculum teams to support learner achievement across Plumbing and Gas programmes. Key responsibilities include: Delivering learner inductions and onboarding activities Providing theory and practical training sessions Conducting workplace observations, assessments and progress reviews Monitoring learner progress and maintaining accurate records Supporting learners to achieve qualification requirements and apprenticeship standards Providing constructive feedback and coaching to improve performance Building strong relationships with employers and industry partners Supporting curriculum development and learning resource creation Participating in quality assurance activities where appropriate What We're Looking For Level 3 Plumbing qualification (NVQ, City & Guilds Advanced Craft or equivalent) Industry experience within Plumbing and/or Gas Maths and English at Level 2 (GCSE Grade C/4 or equivalent) Strong communication and organisational skills Ability to motivate and support learners of varying abilities Good IT skills and confidence using digital systems Salary & Benefits £32,896 - £41,592 per annum 37 hours per week 35 days annual leave plus bank holidays Generous employer pension contribution Healthcare plan Ongoing training and professional development Excellent opportunities to gain teaching and assessing qualifications Stable and rewarding career within Further Education This role would suit an experienced Plumbing Engineer, Gas Engineer, Heating Engineer, Plumbing Supervisor, Assessor or Trainer looking to step into a rewarding education environment while remaining connected to industry. Important Notice Dovetail and Slate is a specialist education recruitment company. If this role isn't quite right, we welcome your CV and a call to explore other opportunities. We are committed to safeguarding children and vulnerable adults. All appointments are subject to satisfactory vetting, including a right to work check and, where relevant, an enhanced DBS, PVG (Scotland), or EWC (Wales) check, in line with Keeping Children Safe in Education. Dovetail and Slate Ltd () acts as an Employment Agency and an Employment Business under the Conduct of Employment Agencies and Employment Businesses Regulations 2003. We are an equal opportunities employer. By applying, you consent to your data being processed for recruitment purposes in line with our Privacy Policy. Because education matters. Dovetail and Slate Limited. Because education matters. Dovetail and Slate Limited () acts as an Employment Agency.
AI Trainer / Apprenticeship Delivery Trainer Artificial Intelligence & Automation Location: Remote Salary: £45,000 - £50,000 Contract: Full-time / Part-time Are you an experienced AI Trainer, Artificial Intelligence Specialist, Machine Learning Professional, or Apprenticeship Delivery Trainer looking to shape the future of AI talent? This is a unique opportunity to deliver the Level 4 Artificial Intelligence & Automation Practitioner Apprenticeship Standard, helping learners develop the knowledge, skills, and behaviours needed to thrive in one of the fastest-growing sectors in the UK. If you're passionate about Artificial Intelligence, Automation, Machine Learning, Generative AI, and Apprenticeship Delivery, this could be the perfect next step in your career. About the Company Our client is a well-established national training provider operating within the Digital, IT, Data, and Artificial Intelligence sectors. Following continued growth and a successful Ofsted inspection, they are investing heavily in the future of AI education and expanding their specialist delivery team. Committed to delivering outstanding learner experiences, the organisation supports apprentices and employers through high-quality, industry-led training programmes designed to create meaningful career opportunities and positive outcomes. They foster a culture built on collaboration, inclusivity, continuous improvement, and professional excellence, providing employees with the support and resources needed to succeed. Why join? Fully remote working environment Home office equipment and technology provided Competitive salary with flexibility for the right candidate Excellent opportunities for professional development and progression Supportive and collaborative delivery team Company and team events Pension scheme 28 days annual leave including Bank Holidays Opportunity to influence the next generation of AI professionals About the Job As an AI Trainer / Apprenticeship Delivery Trainer, you will deliver and support learners undertaking the Level 4 Artificial Intelligence & Automation Practitioner Apprenticeship Standard, alongside AI Leadership programme units. You will manage learners throughout their apprenticeship journey, providing engaging training, coaching, assessment, and support from enrolment through to Gateway and End Point Assessment (EPA). Key Responsibilities: Deliver engaging remote learning sessions covering Artificial Intelligence, Machine Learning, Automation Technologies, and Generative AI Deliver the Level 4 AI & Automation Practitioner Apprenticeship Standard Support learners from onboarding through to successful completion and EPA Conduct regular progress reviews with apprentices, employers, mentors, and line managers Manage a caseload of learners, ensuring timely achievement and progression Assess and mark learner portfolios, assignments, and evidence submissions Maintain accurate learner records using e-portfolio and digital tracking systems Work closely with employers to personalise learning programmes and workplace projects Deliver and assess AI Leadership programme units Provide careers guidance, learner support, safeguarding, and pastoral support where required Develop and enhance curriculum content and learning resources to reflect emerging AI technologies and industry trends Ensure delivery meets apprenticeship, funding, quality assurance, and compliance requirements Stay current through ongoing CPD across Artificial Intelligence, Automation, Digital Skills, and Apprenticeship Delivery Ideal Candidate We are looking for an experienced AI Professional, AI Trainer, Apprenticeship Trainer, Machine Learning Specialist, Data Professional, or Automation Expert who combines strong technical expertise with a passion for learner development. Essential: Advanced knowledge of Artificial Intelligence, Machine Learning, Automation Technologies, and Generative AI Experience delivering AI-related training, workshops, qualifications, apprenticeships, or workplace learning programmes Ability to simplify complex AI concepts into engaging and accessible learning content Strong understanding of emerging AI technologies, industry trends, ethical AI, and best practices Level 3 Award in Education and Training (AET) or equivalent Assessor qualification such as TAQA, AVA, A1, D32/D33, or equivalent GCSE Grade C/4 or Functional Skills Level 2 in English and Maths Experience managing learner caseloads, deadlines, and achievement targets Knowledge of Government-Funded Training Programmes and Apprenticeship Standards Understanding of the apprenticeship journey, including Gateway and EPA Enhanced DBS certificate or willingness to obtain one Desirable: Level 4 Certificate in Education and Training (CET) or equivalent Experience delivering Apprenticeship Standards within Digital, IT, Data, or AI sectors Experience supporting learners with SEND or additional learning needs Knowledge of Ofsted Education Inspection Framework and quality assurance processes Experience using e-portfolio systems and digital learner management platforms Apply Now If you're an experienced AI Trainer, Artificial Intelligence Specialist, Machine Learning Professional, or Apprenticeship Delivery Trainer looking to make a genuine impact on the future workforce, this is an exceptional opportunity to join a growing provider at the forefront of AI education. Apply now to help develop the next generation of AI and Automation professionals while advancing your career within the Apprenticeships and Skills sector.
Jun 25, 2026
Full time
AI Trainer / Apprenticeship Delivery Trainer Artificial Intelligence & Automation Location: Remote Salary: £45,000 - £50,000 Contract: Full-time / Part-time Are you an experienced AI Trainer, Artificial Intelligence Specialist, Machine Learning Professional, or Apprenticeship Delivery Trainer looking to shape the future of AI talent? This is a unique opportunity to deliver the Level 4 Artificial Intelligence & Automation Practitioner Apprenticeship Standard, helping learners develop the knowledge, skills, and behaviours needed to thrive in one of the fastest-growing sectors in the UK. If you're passionate about Artificial Intelligence, Automation, Machine Learning, Generative AI, and Apprenticeship Delivery, this could be the perfect next step in your career. About the Company Our client is a well-established national training provider operating within the Digital, IT, Data, and Artificial Intelligence sectors. Following continued growth and a successful Ofsted inspection, they are investing heavily in the future of AI education and expanding their specialist delivery team. Committed to delivering outstanding learner experiences, the organisation supports apprentices and employers through high-quality, industry-led training programmes designed to create meaningful career opportunities and positive outcomes. They foster a culture built on collaboration, inclusivity, continuous improvement, and professional excellence, providing employees with the support and resources needed to succeed. Why join? Fully remote working environment Home office equipment and technology provided Competitive salary with flexibility for the right candidate Excellent opportunities for professional development and progression Supportive and collaborative delivery team Company and team events Pension scheme 28 days annual leave including Bank Holidays Opportunity to influence the next generation of AI professionals About the Job As an AI Trainer / Apprenticeship Delivery Trainer, you will deliver and support learners undertaking the Level 4 Artificial Intelligence & Automation Practitioner Apprenticeship Standard, alongside AI Leadership programme units. You will manage learners throughout their apprenticeship journey, providing engaging training, coaching, assessment, and support from enrolment through to Gateway and End Point Assessment (EPA). Key Responsibilities: Deliver engaging remote learning sessions covering Artificial Intelligence, Machine Learning, Automation Technologies, and Generative AI Deliver the Level 4 AI & Automation Practitioner Apprenticeship Standard Support learners from onboarding through to successful completion and EPA Conduct regular progress reviews with apprentices, employers, mentors, and line managers Manage a caseload of learners, ensuring timely achievement and progression Assess and mark learner portfolios, assignments, and evidence submissions Maintain accurate learner records using e-portfolio and digital tracking systems Work closely with employers to personalise learning programmes and workplace projects Deliver and assess AI Leadership programme units Provide careers guidance, learner support, safeguarding, and pastoral support where required Develop and enhance curriculum content and learning resources to reflect emerging AI technologies and industry trends Ensure delivery meets apprenticeship, funding, quality assurance, and compliance requirements Stay current through ongoing CPD across Artificial Intelligence, Automation, Digital Skills, and Apprenticeship Delivery Ideal Candidate We are looking for an experienced AI Professional, AI Trainer, Apprenticeship Trainer, Machine Learning Specialist, Data Professional, or Automation Expert who combines strong technical expertise with a passion for learner development. Essential: Advanced knowledge of Artificial Intelligence, Machine Learning, Automation Technologies, and Generative AI Experience delivering AI-related training, workshops, qualifications, apprenticeships, or workplace learning programmes Ability to simplify complex AI concepts into engaging and accessible learning content Strong understanding of emerging AI technologies, industry trends, ethical AI, and best practices Level 3 Award in Education and Training (AET) or equivalent Assessor qualification such as TAQA, AVA, A1, D32/D33, or equivalent GCSE Grade C/4 or Functional Skills Level 2 in English and Maths Experience managing learner caseloads, deadlines, and achievement targets Knowledge of Government-Funded Training Programmes and Apprenticeship Standards Understanding of the apprenticeship journey, including Gateway and EPA Enhanced DBS certificate or willingness to obtain one Desirable: Level 4 Certificate in Education and Training (CET) or equivalent Experience delivering Apprenticeship Standards within Digital, IT, Data, or AI sectors Experience supporting learners with SEND or additional learning needs Knowledge of Ofsted Education Inspection Framework and quality assurance processes Experience using e-portfolio systems and digital learner management platforms Apply Now If you're an experienced AI Trainer, Artificial Intelligence Specialist, Machine Learning Professional, or Apprenticeship Delivery Trainer looking to make a genuine impact on the future workforce, this is an exceptional opportunity to join a growing provider at the forefront of AI education. Apply now to help develop the next generation of AI and Automation professionals while advancing your career within the Apprenticeships and Skills sector.
Our client is an environmental and waste management consultancy and training provider supporting operators across the waste, recycling, resource management and environmental sectors. As the business continues to grow, they are now looking to recruit a Training Director to lead and develop this strategically important area of the business. Their services include: CIWM (WAMITAB) qualifications REHIS and bespoke environmental training Webinars and technical workshops Online learning through their Academy You will come from a Training and Assessment background, ideally with Environmental and Waste Management experience. Hybrid flexibility and travel across Scotland/North England as required Reporting to the Managing Director The Opportunity This is a senior leadership opportunity to shape and grow my clients training, competence and online learning services. The successful candidate will lead the operational management, commercial performance and strategic development of their Training department, including CIWM (WAMITAB) qualifications, their Academy and RubbishTalk. Beyond managing existing training services, this role offers the exciting opportunity to help grow innovative digital learning platforms that support the next generation of waste and environmental professionals through engaging, accessible and sector-relevant education. They are looking for someone who can combine strong leadership and organisational capability with commercial awareness, client relationship management and a proactive approach to business development. This role offers the opportunity to: Help shape how future waste managers and environmental professionals are trained Develop innovative online and blended learning approaches Expand industry engagement and sector influence Play a key leadership role in the continued growth of the company The role will also contribute to wider business leadership, strategic planning and future growth initiatives across the company. Key Responsibilities Department Leadership & Growth Lead the day-to-day operation of the Training department Support departmental growth, performance and profitability Monitor KPIs including pipeline activity, revenue and learner volumes Identify opportunities to improve systems, delivery and client experience Contribute to wider business planning and leadership discussions Business Development & Client Engagement Develop relationships with existing and prospective clients Identify opportunities for repeat business and additional services Prepare quotations and proposals Support sales pipeline and conversion activity Attend industry meetings, networking events and exhibitions Work alongside the marketing team on campaigns, webinars and sector engagement Training, Competence & Online Learning Oversee delivery of CIWM (WAMITAB) qualifications and training services Coordinate trainers, assessors and internal resources Ensure quality assurance and awarding body compliance requirements are maintained Support development of new training products and service offerings Lead the continued growth of the Academy and RubbishTalk Support development of online learning, webinars and digital training products Work with technical specialists to develop engaging industry-focused learning materials Drive learner engagement, platform growth and sector collaboration opportunities The Individual We are looking for someone who is: Commercially minded, organised and proactive Confident working with clients, stakeholders and teams Passionate about education, skills development and industry improvement Motivated by the opportunity to help grow a business area and make a wider industry impact The ideal candidate may come from: Waste, recycling or environmental management Vocational training and competence management Technical consultancy or compliance services Operational training or learning management Experience with CIWM (WAMITAB), environmental compliance or online learning platforms would be advantageous, but wider leadership and commercial capability is equally important. Essential Skills & Experience Proven leadership and people management capability Commercial awareness and business development experience Strong organisational and project management skills Excellent communication and relationship management abilities Experience managing operational delivery and performance targets Ability to manage multiple priorities and work proactively Experience developing services, products or client offerings Professional, practical and solutions-focused approach Desirable Attributes Preference will be given to candidates with experience in one or more of the following areas: Waste, recycling, environmental or resource management sectors CIWM (WAMITAB) qualifications and competence systems Vocational training or accredited learning programmes Online learning platforms, webinars or digital training products Business development, marketing or sector engagement activity Assessor, verifier or teaching qualifications Developing new services, learning products or client offerings What they Offer Opportunity to lead and shape a growing and strategically important business division A key role in developing the future of training and education within the waste and resource management sector Opportunity to grow innovative platforms such as their Academy and RubbishTalk Involvement in wider business leadership and future growth plans Varied role across operational, commercial and strategic activities Supportive, collaborative and forward-thinking team environment Flexibility and autonomy within the role, with scope to bring new ideas forward Opportunity to build industry relationships and enhance sector profile Competitive salary package dependent on experience Company pension and professional development support Long-term career development opportunity within a growing and ambitious business
Jun 24, 2026
Full time
Our client is an environmental and waste management consultancy and training provider supporting operators across the waste, recycling, resource management and environmental sectors. As the business continues to grow, they are now looking to recruit a Training Director to lead and develop this strategically important area of the business. Their services include: CIWM (WAMITAB) qualifications REHIS and bespoke environmental training Webinars and technical workshops Online learning through their Academy You will come from a Training and Assessment background, ideally with Environmental and Waste Management experience. Hybrid flexibility and travel across Scotland/North England as required Reporting to the Managing Director The Opportunity This is a senior leadership opportunity to shape and grow my clients training, competence and online learning services. The successful candidate will lead the operational management, commercial performance and strategic development of their Training department, including CIWM (WAMITAB) qualifications, their Academy and RubbishTalk. Beyond managing existing training services, this role offers the exciting opportunity to help grow innovative digital learning platforms that support the next generation of waste and environmental professionals through engaging, accessible and sector-relevant education. They are looking for someone who can combine strong leadership and organisational capability with commercial awareness, client relationship management and a proactive approach to business development. This role offers the opportunity to: Help shape how future waste managers and environmental professionals are trained Develop innovative online and blended learning approaches Expand industry engagement and sector influence Play a key leadership role in the continued growth of the company The role will also contribute to wider business leadership, strategic planning and future growth initiatives across the company. Key Responsibilities Department Leadership & Growth Lead the day-to-day operation of the Training department Support departmental growth, performance and profitability Monitor KPIs including pipeline activity, revenue and learner volumes Identify opportunities to improve systems, delivery and client experience Contribute to wider business planning and leadership discussions Business Development & Client Engagement Develop relationships with existing and prospective clients Identify opportunities for repeat business and additional services Prepare quotations and proposals Support sales pipeline and conversion activity Attend industry meetings, networking events and exhibitions Work alongside the marketing team on campaigns, webinars and sector engagement Training, Competence & Online Learning Oversee delivery of CIWM (WAMITAB) qualifications and training services Coordinate trainers, assessors and internal resources Ensure quality assurance and awarding body compliance requirements are maintained Support development of new training products and service offerings Lead the continued growth of the Academy and RubbishTalk Support development of online learning, webinars and digital training products Work with technical specialists to develop engaging industry-focused learning materials Drive learner engagement, platform growth and sector collaboration opportunities The Individual We are looking for someone who is: Commercially minded, organised and proactive Confident working with clients, stakeholders and teams Passionate about education, skills development and industry improvement Motivated by the opportunity to help grow a business area and make a wider industry impact The ideal candidate may come from: Waste, recycling or environmental management Vocational training and competence management Technical consultancy or compliance services Operational training or learning management Experience with CIWM (WAMITAB), environmental compliance or online learning platforms would be advantageous, but wider leadership and commercial capability is equally important. Essential Skills & Experience Proven leadership and people management capability Commercial awareness and business development experience Strong organisational and project management skills Excellent communication and relationship management abilities Experience managing operational delivery and performance targets Ability to manage multiple priorities and work proactively Experience developing services, products or client offerings Professional, practical and solutions-focused approach Desirable Attributes Preference will be given to candidates with experience in one or more of the following areas: Waste, recycling, environmental or resource management sectors CIWM (WAMITAB) qualifications and competence systems Vocational training or accredited learning programmes Online learning platforms, webinars or digital training products Business development, marketing or sector engagement activity Assessor, verifier or teaching qualifications Developing new services, learning products or client offerings What they Offer Opportunity to lead and shape a growing and strategically important business division A key role in developing the future of training and education within the waste and resource management sector Opportunity to grow innovative platforms such as their Academy and RubbishTalk Involvement in wider business leadership and future growth plans Varied role across operational, commercial and strategic activities Supportive, collaborative and forward-thinking team environment Flexibility and autonomy within the role, with scope to bring new ideas forward Opportunity to build industry relationships and enhance sector profile Competitive salary package dependent on experience Company pension and professional development support Long-term career development opportunity within a growing and ambitious business
Our client is an environmental and waste management consultancy and training provider supporting operators across the waste, recycling, resource management and environmental sectors. As the business continues to grow, they are now looking to recruit a Training Manager to lead and develop this strategically important area of the business. Their services include: CIWM (WAMITAB) qualifications REHIS and bespoke environmental training Webinars and technical workshops Online learning through their Academy You will come from a Training and Assessment background, ideally with Environmental and Waste Management experience. Hybrid flexibility and travel across Scotland/North England as required The Opportunity This is a senior leadership opportunity to shape and grow my clients training, competence and online learning services. The successful candidate will lead the operational management, commercial performance and strategic development of their Training department, including CIWM (WAMITAB) qualifications, their Academy and RubbishTalk. Beyond managing existing training services, this role offers the exciting opportunity to help grow innovative digital learning platforms that support the next generation of waste and environmental professionals through engaging, accessible and sector-relevant education. They are looking for someone who can combine strong leadership and organisational capability with commercial awareness, client relationship management and a proactive approach to business development. This role offers the opportunity to: Help shape how future waste managers and environmental professionals are trained Develop innovative online and blended learning approaches Expand industry engagement and sector influence Play a key leadership role in the continued growth of the company The role will also contribute to wider business leadership, strategic planning and future growth initiatives across the company. Key Responsibilities Department Leadership & Growth Lead the day-to-day operation of the Training department Support departmental growth, performance and profitability Monitor KPIs including pipeline activity, revenue and learner volumes Identify opportunities to improve systems, delivery and client experience Contribute to wider business planning and leadership discussions Business Development & Client Engagement Develop relationships with existing and prospective clients Identify opportunities for repeat business and additional services Prepare quotations and proposals Support sales pipeline and conversion activity Attend industry meetings, networking events and exhibitions Work alongside the marketing team on campaigns, webinars and sector engagement Training, Competence & Online Learning Oversee delivery of CIWM (WAMITAB) qualifications and training services Coordinate trainers, assessors and internal resources Ensure quality assurance and awarding body compliance requirements are maintained Support development of new training products and service offerings Lead the continued growth of the Academy and RubbishTalk Support development of online learning, webinars and digital training products Work with technical specialists to develop engaging industry-focused learning materials Drive learner engagement, platform growth and sector collaboration opportunities The Individual We are looking for someone who is: Commercially minded, organised and proactive Confident working with clients, stakeholders and teams Passionate about education, skills development and industry improvement Motivated by the opportunity to help grow a business area and make a wider industry impact The ideal candidate may come from: Waste, recycling or environmental management Vocational training and competence management Technical consultancy or compliance services Operational training or learning management Experience with CIWM (WAMITAB), environmental compliance or online learning platforms would be advantageous, but wider leadership and commercial capability is equally important. Essential Skills & Experience Proven leadership and people management capability Commercial awareness and business development experience Strong organisational and project management skills Excellent communication and relationship management abilities Experience managing operational delivery and performance targets Ability to manage multiple priorities and work proactively Experience developing services, products or client offerings Professional, practical and solutions-focused approach Desirable Attributes Preference will be given to candidates with experience in one or more of the following areas: Waste, recycling, environmental or resource management sectors CIWM (WAMITAB) qualifications and competence systems Vocational training or accredited learning programmes Online learning platforms, webinars or digital training products Business development, marketing or sector engagement activity Assessor, verifier or teaching qualifications Developing new services, learning products or client offerings What they Offer Opportunity to lead and shape a growing and strategically important business division A key role in developing the future of training and education within the waste and resource management sector Opportunity to grow innovative platforms such as their Academy and RubbishTalk Involvement in wider business leadership and future growth plans Varied role across operational, commercial and strategic activities Supportive, collaborative and forward-thinking team environment Flexibility and autonomy within the role, with scope to bring new ideas forward Opportunity to build industry relationships and enhance sector profile Competitive salary package dependent on experience Company pension and professional development support Long-term career development opportunity within a growing and ambitious business
Jun 24, 2026
Full time
Our client is an environmental and waste management consultancy and training provider supporting operators across the waste, recycling, resource management and environmental sectors. As the business continues to grow, they are now looking to recruit a Training Manager to lead and develop this strategically important area of the business. Their services include: CIWM (WAMITAB) qualifications REHIS and bespoke environmental training Webinars and technical workshops Online learning through their Academy You will come from a Training and Assessment background, ideally with Environmental and Waste Management experience. Hybrid flexibility and travel across Scotland/North England as required The Opportunity This is a senior leadership opportunity to shape and grow my clients training, competence and online learning services. The successful candidate will lead the operational management, commercial performance and strategic development of their Training department, including CIWM (WAMITAB) qualifications, their Academy and RubbishTalk. Beyond managing existing training services, this role offers the exciting opportunity to help grow innovative digital learning platforms that support the next generation of waste and environmental professionals through engaging, accessible and sector-relevant education. They are looking for someone who can combine strong leadership and organisational capability with commercial awareness, client relationship management and a proactive approach to business development. This role offers the opportunity to: Help shape how future waste managers and environmental professionals are trained Develop innovative online and blended learning approaches Expand industry engagement and sector influence Play a key leadership role in the continued growth of the company The role will also contribute to wider business leadership, strategic planning and future growth initiatives across the company. Key Responsibilities Department Leadership & Growth Lead the day-to-day operation of the Training department Support departmental growth, performance and profitability Monitor KPIs including pipeline activity, revenue and learner volumes Identify opportunities to improve systems, delivery and client experience Contribute to wider business planning and leadership discussions Business Development & Client Engagement Develop relationships with existing and prospective clients Identify opportunities for repeat business and additional services Prepare quotations and proposals Support sales pipeline and conversion activity Attend industry meetings, networking events and exhibitions Work alongside the marketing team on campaigns, webinars and sector engagement Training, Competence & Online Learning Oversee delivery of CIWM (WAMITAB) qualifications and training services Coordinate trainers, assessors and internal resources Ensure quality assurance and awarding body compliance requirements are maintained Support development of new training products and service offerings Lead the continued growth of the Academy and RubbishTalk Support development of online learning, webinars and digital training products Work with technical specialists to develop engaging industry-focused learning materials Drive learner engagement, platform growth and sector collaboration opportunities The Individual We are looking for someone who is: Commercially minded, organised and proactive Confident working with clients, stakeholders and teams Passionate about education, skills development and industry improvement Motivated by the opportunity to help grow a business area and make a wider industry impact The ideal candidate may come from: Waste, recycling or environmental management Vocational training and competence management Technical consultancy or compliance services Operational training or learning management Experience with CIWM (WAMITAB), environmental compliance or online learning platforms would be advantageous, but wider leadership and commercial capability is equally important. Essential Skills & Experience Proven leadership and people management capability Commercial awareness and business development experience Strong organisational and project management skills Excellent communication and relationship management abilities Experience managing operational delivery and performance targets Ability to manage multiple priorities and work proactively Experience developing services, products or client offerings Professional, practical and solutions-focused approach Desirable Attributes Preference will be given to candidates with experience in one or more of the following areas: Waste, recycling, environmental or resource management sectors CIWM (WAMITAB) qualifications and competence systems Vocational training or accredited learning programmes Online learning platforms, webinars or digital training products Business development, marketing or sector engagement activity Assessor, verifier or teaching qualifications Developing new services, learning products or client offerings What they Offer Opportunity to lead and shape a growing and strategically important business division A key role in developing the future of training and education within the waste and resource management sector Opportunity to grow innovative platforms such as their Academy and RubbishTalk Involvement in wider business leadership and future growth plans Varied role across operational, commercial and strategic activities Supportive, collaborative and forward-thinking team environment Flexibility and autonomy within the role, with scope to bring new ideas forward Opportunity to build industry relationships and enhance sector profile Competitive salary package dependent on experience Company pension and professional development support Long-term career development opportunity within a growing and ambitious business
We are currently looking for an experienced Senior Housing Benefits Officer to join a busy Revenues and Benefits service. This Senior Housing Benefits Officer role will focus primarily on Housing Benefit appeals, Tribunal submissions, complex assessments and quality assurance. The successful candidate will manage complex Housing Benefit appeal cases and provide technical support across the service. This Senior Housing Benefits Officer position would suit someone with extensive Housing Benefits experience and a strong background in appeals work. The Role - Managing complex Housing Benefit appeals from review through to Tribunal. - Preparing appeal submissions and supporting Tribunal cases. - Undertaking complex Housing Benefit and Council Tax Reduction assessments. - Carrying out quality checks on benefit assessments. - Providing technical guidance on Housing Benefit legislation. - Supporting Team Leaders and deputising where required. - Reviewing legislative and policy changes. - Assisting with Housing Benefit subsidy work and subsidy maximisation. - Dealing with enquiries from MPs, elected members and stakeholders. Key Requirements - Previous experience working as a Senior Housing Benefits Officer or equivalent. - Extensive knowledge of Housing Benefit and Council Tax Reduction legislation. - Significant experience managing Housing Benefit appeals and Tribunal submissions. - Experience assessing complex Housing Benefit claims. - Experience undertaking quality assurance and checking benefit assessments. - Knowledge of Housing Benefit subsidy requirements. - Experience using Northgate, Civica or similar benefits systems. What You Need to Do Now If you are interested in this Senior Housing Benefits Officer role and meet the criteria above, please click APPLY NOW and send us your CV. If you do not hear from us within 48 hours, unfortunately your application has not been successful on this occasion. Footnote If you feel that this Senior Housing Benefits Officer job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Senior Housing Benefits Officers, Benefits Appeals Officers, Housing Benefits Assessors and Revenues & Benefits roles across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from Revenues and Benefits professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Jun 24, 2026
Contractor
We are currently looking for an experienced Senior Housing Benefits Officer to join a busy Revenues and Benefits service. This Senior Housing Benefits Officer role will focus primarily on Housing Benefit appeals, Tribunal submissions, complex assessments and quality assurance. The successful candidate will manage complex Housing Benefit appeal cases and provide technical support across the service. This Senior Housing Benefits Officer position would suit someone with extensive Housing Benefits experience and a strong background in appeals work. The Role - Managing complex Housing Benefit appeals from review through to Tribunal. - Preparing appeal submissions and supporting Tribunal cases. - Undertaking complex Housing Benefit and Council Tax Reduction assessments. - Carrying out quality checks on benefit assessments. - Providing technical guidance on Housing Benefit legislation. - Supporting Team Leaders and deputising where required. - Reviewing legislative and policy changes. - Assisting with Housing Benefit subsidy work and subsidy maximisation. - Dealing with enquiries from MPs, elected members and stakeholders. Key Requirements - Previous experience working as a Senior Housing Benefits Officer or equivalent. - Extensive knowledge of Housing Benefit and Council Tax Reduction legislation. - Significant experience managing Housing Benefit appeals and Tribunal submissions. - Experience assessing complex Housing Benefit claims. - Experience undertaking quality assurance and checking benefit assessments. - Knowledge of Housing Benefit subsidy requirements. - Experience using Northgate, Civica or similar benefits systems. What You Need to Do Now If you are interested in this Senior Housing Benefits Officer role and meet the criteria above, please click APPLY NOW and send us your CV. If you do not hear from us within 48 hours, unfortunately your application has not been successful on this occasion. Footnote If you feel that this Senior Housing Benefits Officer job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Senior Housing Benefits Officers, Benefits Appeals Officers, Housing Benefits Assessors and Revenues & Benefits roles across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from Revenues and Benefits professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
We are seeking an enthusiastic and experienced Assessor in Early Years and Education to join our successful Early Years and Education team at Sandwell College. This is an exciting opportunity for a qualified childcare professional with assessment experience and a passion for supporting learners to achieve their full potential. Working closely with students, employers and colleagues, you will deliver high-quality assessment, training and support, helping learners develop the skills, knowledge and behaviours required for success within the Early Years sector. Reporting to the Head of Section, you will play a key role in maintaining excellent learner outcomes, building strong employer relationships and ensuring the delivery of high-quality assessment and support across Early Years programmes. Key Responsibilities Deliver high-quality assessment, feedback and support to learners within Early Years and Education programmes Develop innovative delivery models and customised training programmes to meet employer and learner needs Manage an agreed caseload of learners, supporting timely achievement and progression Conduct workplace assessments and utilise a range of effective assessment methods Monitor learner progress and maintain accurate learner tracking systems Ensure learners are registered with awarding bodies and meet programme requirements Produce reports relating to recruitment, retention, achievement and performance Participate in curriculum development, planning and quality improvement activities Liaise with employers, awarding bodies and moderators to support assessment and external quality assurance processes Maintain accurate academic and administrative records in line with college and awarding body requirements Undertake external examinations and assessment activities within childcare settings Contribute to standardisation meetings and continuous professional development activities Skills, Knowledge and Expertise A relevant professional qualification in Childcare or Early Years (minimum Level 3) A teaching qualification (PTLLS, CTLLS or equivalent) or willingness to achieve this qualification An assessor qualification (D32/33, A1 or equivalent) Experience of assessing and training within Early Years, Childcare or a related sector Current industry knowledge and understanding of Early Years practice Experience of managing learner caseloads and supporting successful outcomes Excellent communication and interpersonal skills Strong organisational skills with the ability to manage deadlines, targets and competing prioritiesThe ability to use ILT effectively to support learning and assessment A commitment to equality, diversity, safeguarding and learner success A full UK driving licence and access to a vehicle Benefits ? Top-Tier Salaries - We offer sector-leading pay with some of the most competitive salaries around Unbeatable Time Off - Enjoy 35-50 days of annual leave , plus 8 bank holidays AND extra time off at Christmas - because work-life balance is essential Fast-Track Your Career - Take advantage of dedicated development days, career pathways, and talent schemes designed to help you grow and succeed Cycle to Work Scheme - A healthier, greener, and more cost-effective way to commute ? Exclusive Discounts on Onsite Services - Save on Bliss Hair & Beauty Salon, dog grooming, car health checks, and more Fitness Perks - Enjoy our college gym facilities or discounted rates at local gyms to keep you feeling your best Generous Pension Contributions - We invest in your future with 23.68% employer contribution for teaching roles and 21.5% for non-teaching roles Retail & Travel Discounts - Unlock exclusive savings on high street brands, local transport, cross-country travel. UNIDAYS, Student Beans and Blue Light Discount Free Will Writing - We've got your back with professional support for your future planning Free Flu Vaccine - Stay healthy and protected at no cost to you Wellbeing Support - Access confidential counselling services and wellness platforms to support your mental and emotional health We Celebrate You! - We recognise and appreciate your hard work with awards, recognition events, and celebration days throughout the year.
Jun 24, 2026
Full time
We are seeking an enthusiastic and experienced Assessor in Early Years and Education to join our successful Early Years and Education team at Sandwell College. This is an exciting opportunity for a qualified childcare professional with assessment experience and a passion for supporting learners to achieve their full potential. Working closely with students, employers and colleagues, you will deliver high-quality assessment, training and support, helping learners develop the skills, knowledge and behaviours required for success within the Early Years sector. Reporting to the Head of Section, you will play a key role in maintaining excellent learner outcomes, building strong employer relationships and ensuring the delivery of high-quality assessment and support across Early Years programmes. Key Responsibilities Deliver high-quality assessment, feedback and support to learners within Early Years and Education programmes Develop innovative delivery models and customised training programmes to meet employer and learner needs Manage an agreed caseload of learners, supporting timely achievement and progression Conduct workplace assessments and utilise a range of effective assessment methods Monitor learner progress and maintain accurate learner tracking systems Ensure learners are registered with awarding bodies and meet programme requirements Produce reports relating to recruitment, retention, achievement and performance Participate in curriculum development, planning and quality improvement activities Liaise with employers, awarding bodies and moderators to support assessment and external quality assurance processes Maintain accurate academic and administrative records in line with college and awarding body requirements Undertake external examinations and assessment activities within childcare settings Contribute to standardisation meetings and continuous professional development activities Skills, Knowledge and Expertise A relevant professional qualification in Childcare or Early Years (minimum Level 3) A teaching qualification (PTLLS, CTLLS or equivalent) or willingness to achieve this qualification An assessor qualification (D32/33, A1 or equivalent) Experience of assessing and training within Early Years, Childcare or a related sector Current industry knowledge and understanding of Early Years practice Experience of managing learner caseloads and supporting successful outcomes Excellent communication and interpersonal skills Strong organisational skills with the ability to manage deadlines, targets and competing prioritiesThe ability to use ILT effectively to support learning and assessment A commitment to equality, diversity, safeguarding and learner success A full UK driving licence and access to a vehicle Benefits ? Top-Tier Salaries - We offer sector-leading pay with some of the most competitive salaries around Unbeatable Time Off - Enjoy 35-50 days of annual leave , plus 8 bank holidays AND extra time off at Christmas - because work-life balance is essential Fast-Track Your Career - Take advantage of dedicated development days, career pathways, and talent schemes designed to help you grow and succeed Cycle to Work Scheme - A healthier, greener, and more cost-effective way to commute ? Exclusive Discounts on Onsite Services - Save on Bliss Hair & Beauty Salon, dog grooming, car health checks, and more Fitness Perks - Enjoy our college gym facilities or discounted rates at local gyms to keep you feeling your best Generous Pension Contributions - We invest in your future with 23.68% employer contribution for teaching roles and 21.5% for non-teaching roles Retail & Travel Discounts - Unlock exclusive savings on high street brands, local transport, cross-country travel. UNIDAYS, Student Beans and Blue Light Discount Free Will Writing - We've got your back with professional support for your future planning Free Flu Vaccine - Stay healthy and protected at no cost to you Wellbeing Support - Access confidential counselling services and wellness platforms to support your mental and emotional health We Celebrate You! - We recognise and appreciate your hard work with awards, recognition events, and celebration days throughout the year.
TM44 Inspector 40,000 - 45,000 + 10% car allowance A leading energy compliance consultancy provides tailored solutions that help organisations navigate complex energy and environmental regulations while identifying opportunities for operational improvement. With over a decade of industry experience and thousands of completed projects nationwide, the business delivers comprehensive energy compliance services across the UK. Its specialist services include Commercial Energy Performance Certificates (EPCs), Display Energy Certificates (DECs), TM44 Air Conditioning Inspections, Streamlined Energy and Carbon Reporting (SECR), Energy Savings Opportunity Scheme (ESOS) compliance, and strategic support for Net Zero and Environmental, Social, and Governance (ESG) initiatives. The organisation is recognised for its responsive service delivery, practical recommendations, and customised approach, enabling clients to improve building performance and support long-term sustainability objectives. Role Overview A remote, full-time opportunity is available for an experienced TM44 Air Conditioning Inspector and Non-Domestic EPC Assessor. The position involves undertaking TM44 air conditioning inspections and commercial EPC assessments in accordance with current UK legislation, industry standards, and best practice guidance. Key responsibilities include planning and coordinating site visits, conducting detailed surveys of HVAC and building services systems, gathering and validating technical information, and producing compliant inspection reports and EPC documentation using industry-standard software. The role also requires advising clients on practical energy efficiency measures, maintaining accurate assessment records and evidence files, and working closely with colleagues and stakeholders to ensure project deadlines are achieved. The successful individual will remain informed of regulatory developments, adhere to established quality assurance procedures, and contribute to the ongoing enhancement of assessment processes, methodologies, and reporting standards. Candidate Profile The ideal candidate will possess: Current accreditation as a TM44 Air Conditioning Inspector and Non-Domestic Energy Assessor through a recognised accreditation scheme. Strong technical expertise in assessing HVAC systems, building fabric, ventilation systems, controls, and wider energy performance considerations. Experience using EPC, TM44, and energy assessment software, alongside strong general IT proficiency. Excellent analytical, numerical, and technical report-writing abilities, with the capability to translate complex findings into clear and practical recommendations. Strong organisational and time-management skills, with the ability to manage multiple projects simultaneously while working independently in a remote environment. Effective communication and stakeholder engagement skills, including the ability to explain technical information to non-technical audiences. A full UK driving licence and willingness to travel for site inspections as required. Previous experience within energy compliance, building services engineering, facilities management, sustainability, or a related technical discipline. A relevant engineering, energy, or building services qualification would be advantageous. If you are interested in this TM44 inspector role, please contact Callum at Aztrum via (url removed)
Jun 24, 2026
Full time
TM44 Inspector 40,000 - 45,000 + 10% car allowance A leading energy compliance consultancy provides tailored solutions that help organisations navigate complex energy and environmental regulations while identifying opportunities for operational improvement. With over a decade of industry experience and thousands of completed projects nationwide, the business delivers comprehensive energy compliance services across the UK. Its specialist services include Commercial Energy Performance Certificates (EPCs), Display Energy Certificates (DECs), TM44 Air Conditioning Inspections, Streamlined Energy and Carbon Reporting (SECR), Energy Savings Opportunity Scheme (ESOS) compliance, and strategic support for Net Zero and Environmental, Social, and Governance (ESG) initiatives. The organisation is recognised for its responsive service delivery, practical recommendations, and customised approach, enabling clients to improve building performance and support long-term sustainability objectives. Role Overview A remote, full-time opportunity is available for an experienced TM44 Air Conditioning Inspector and Non-Domestic EPC Assessor. The position involves undertaking TM44 air conditioning inspections and commercial EPC assessments in accordance with current UK legislation, industry standards, and best practice guidance. Key responsibilities include planning and coordinating site visits, conducting detailed surveys of HVAC and building services systems, gathering and validating technical information, and producing compliant inspection reports and EPC documentation using industry-standard software. The role also requires advising clients on practical energy efficiency measures, maintaining accurate assessment records and evidence files, and working closely with colleagues and stakeholders to ensure project deadlines are achieved. The successful individual will remain informed of regulatory developments, adhere to established quality assurance procedures, and contribute to the ongoing enhancement of assessment processes, methodologies, and reporting standards. Candidate Profile The ideal candidate will possess: Current accreditation as a TM44 Air Conditioning Inspector and Non-Domestic Energy Assessor through a recognised accreditation scheme. Strong technical expertise in assessing HVAC systems, building fabric, ventilation systems, controls, and wider energy performance considerations. Experience using EPC, TM44, and energy assessment software, alongside strong general IT proficiency. Excellent analytical, numerical, and technical report-writing abilities, with the capability to translate complex findings into clear and practical recommendations. Strong organisational and time-management skills, with the ability to manage multiple projects simultaneously while working independently in a remote environment. Effective communication and stakeholder engagement skills, including the ability to explain technical information to non-technical audiences. A full UK driving licence and willingness to travel for site inspections as required. Previous experience within energy compliance, building services engineering, facilities management, sustainability, or a related technical discipline. A relevant engineering, energy, or building services qualification would be advantageous. If you are interested in this TM44 inspector role, please contact Callum at Aztrum via (url removed)
To undertake reception and associated duties providing information and advice to customers. To communicate with customers by telephone, face to face, electronically or by post. To receive requests, assessing and prioritising the reason for the request together with its urgency, and taking prompt appropriate action in accordance with procedures and service instructions. To provide an interface with insurance engineers and assessors, scheduling inspection appointments, processing of technical reports, vehicle repairs and documentation liaising with workshop supervision and fleet customers To contact customers to monitor satisfaction and quality control checks. To quality check vehicle and equipment Inspection documentation. Filing of manual records and files to ensure 'O' licence compliance. To create monthly maintenance schedules for vehicles and plant, distributing to fleet customers from the electronic transport management system in a timely manner. To organise the replacement of vehicle road tax. Using contract information to hire and de-hire vehicles from external suppliers. Collating compliance documentation and hire packs for customers. Create and maintain hired-in vehicle records and vehicle maintenance planner Carry out visual inspections of vehicles (hire and de hire) within the Lister Road Depot agree and record findings with customers and hire vehicle representative. To ensure vehicle hire agreements and damage sheets are signed off as accurate. To ensure customers are notified of any damage or fuel charges. Able to drive vehicles within the Depot to park up safely (class B Licence). To ensure that information provided is accurate and up to date. To undertake a range of computerised housekeeping tasks, including data entry, mot, Inspection and service date updating and amendment of records for quality assurance purposes. To contribute to the effectiveness of workflow through the efficient implementation of agreed procedures and systems. To work as part of a team supporting service delivery. To create and maintain effective working relationships through excellent teamwork and the provision of a customer focussed service. To participate in the development of customer services and contributing to continuous improvement. To have a commitment to own development through appropriate identified activities and willing to undertake additional training where necessary. To be responsible for monitoring clerical and technical administrative procedures and to suggest recommendations for operational improvement and efficiency. To establish working relationships with technical and operational staff in the provision of general administrative support, including the supply of office equipment, documentation and stationery To ensure the maintenance of a healthy, safe and secure working environment through ensuring compliance with Health and Safety requirements. To undertake any other duties commensurate with the post and grade. Connect2Dudley is a trading style of Dudley & Kent Commercial Services LTD - A joint venture between Dudley Metropolitan Council & Commercial Services Kent Ltd. Connect2Dudley is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Jun 24, 2026
Seasonal
To undertake reception and associated duties providing information and advice to customers. To communicate with customers by telephone, face to face, electronically or by post. To receive requests, assessing and prioritising the reason for the request together with its urgency, and taking prompt appropriate action in accordance with procedures and service instructions. To provide an interface with insurance engineers and assessors, scheduling inspection appointments, processing of technical reports, vehicle repairs and documentation liaising with workshop supervision and fleet customers To contact customers to monitor satisfaction and quality control checks. To quality check vehicle and equipment Inspection documentation. Filing of manual records and files to ensure 'O' licence compliance. To create monthly maintenance schedules for vehicles and plant, distributing to fleet customers from the electronic transport management system in a timely manner. To organise the replacement of vehicle road tax. Using contract information to hire and de-hire vehicles from external suppliers. Collating compliance documentation and hire packs for customers. Create and maintain hired-in vehicle records and vehicle maintenance planner Carry out visual inspections of vehicles (hire and de hire) within the Lister Road Depot agree and record findings with customers and hire vehicle representative. To ensure vehicle hire agreements and damage sheets are signed off as accurate. To ensure customers are notified of any damage or fuel charges. Able to drive vehicles within the Depot to park up safely (class B Licence). To ensure that information provided is accurate and up to date. To undertake a range of computerised housekeeping tasks, including data entry, mot, Inspection and service date updating and amendment of records for quality assurance purposes. To contribute to the effectiveness of workflow through the efficient implementation of agreed procedures and systems. To work as part of a team supporting service delivery. To create and maintain effective working relationships through excellent teamwork and the provision of a customer focussed service. To participate in the development of customer services and contributing to continuous improvement. To have a commitment to own development through appropriate identified activities and willing to undertake additional training where necessary. To be responsible for monitoring clerical and technical administrative procedures and to suggest recommendations for operational improvement and efficiency. To establish working relationships with technical and operational staff in the provision of general administrative support, including the supply of office equipment, documentation and stationery To ensure the maintenance of a healthy, safe and secure working environment through ensuring compliance with Health and Safety requirements. To undertake any other duties commensurate with the post and grade. Connect2Dudley is a trading style of Dudley & Kent Commercial Services LTD - A joint venture between Dudley Metropolitan Council & Commercial Services Kent Ltd. Connect2Dudley is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Customer Service Specialist Location: Alfreton, DE55 7RG (close to the train station) Salary: Competitive basic salary plus bonus opportunities (DOE) Contract: Full-time Permanent Benefits: 23 days holiday plus bank holidays, Auto-enrolment pension scheme, Life insurance cover, Profit Related Pay, Free on-site parking, Employee Assistance Programme, Holiday purchase scheme and Car purchase scheme, Full training provided. Help Change People s Lives Through Better Mobility! At Mobility in Motion (MiM), we believe everyone deserves the freedom and independence that accessible travel provides. As a family-owned business with a growing UK and international presence, we specialise in innovative vehicle adaptations and mobility solutions that genuinely improve everyday life. Our culture is friendly, supportive and collaborative, with a real focus on helping both our customers and our employees thrive. We are now looking for a compassionate and customer-focused Customer Service Specialist to join our Commercial Team in Alfreton. This is an excellent opportunity for someone who enjoys helping people, building relationships and delivering exceptional customer experiences in a rewarding and purpose-driven environment. The Role As a Customer Service Specialist, you ll support customers throughout their entire journey from initial enquiry through to installation helping them find the right mobility solutions for their individual needs. This is not a cold-calling sales role. Instead, you ll manage a combination of inbound enquiries and proactive follow-up calls, providing advice, guidance and reassurance every step of the way. You ll work closely with customers, assessors and internal teams to ensure a smooth and positive customer experience from start to finish. Key Responsibilities • Handling inbound enquiries via phone, email, live chat, website enquiries and marketing campaigns • Advising customers on suitable products and services based on their individual mobility needs • Providing considerate and supportive guidance throughout the decision-making process • Responding to customer enquiries professionally via phone, email and written communication • Offering basic technical assistance relating to products and services • Booking online and field-based customer assessments • Arranging appointments with potential customers • Coordinating and confirming installation appointments • Maintaining accurate customer records and updating the internal database • Resolving customer queries and sales-related issues efficiently and professionally • Building strong relationships with both new and existing customers • Supporting wider commercial team activities where required About You We re looking for someone who genuinely enjoys helping people and takes pride in delivering outstanding customer service. You ll be a strong communicator with excellent listening skills, able to build trust and confidently guide customers through what can often be an important and emotional purchasing decision. Ideally, you will have: • Previous experience in customer service, sales support or a customer-facing role • Excellent verbal and written communication skills • A professional and friendly telephone manner • Strong attention to detail and organisational skills • The ability to work calmly and efficiently in a busy environment • A positive, empathetic and patient approach to customer interactions • Good IT and administration skills • A proactive and self-motivated attitude Most importantly, we re looking for someone who cares about delivering the right outcome for the customer not simply hitting targets. Why Join MiM At MiM, the work you do has a real impact. Every day, you ll help customers improve their independence, confidence and quality of life through accessible mobility solutions. You ll join a supportive and growing business where your contribution is genuinely valued, with full training and ongoing support provided from day one. If you re looking for a rewarding career where you can make a positive difference every day, we d love to hear from you. No agencies please.
Jun 24, 2026
Full time
Customer Service Specialist Location: Alfreton, DE55 7RG (close to the train station) Salary: Competitive basic salary plus bonus opportunities (DOE) Contract: Full-time Permanent Benefits: 23 days holiday plus bank holidays, Auto-enrolment pension scheme, Life insurance cover, Profit Related Pay, Free on-site parking, Employee Assistance Programme, Holiday purchase scheme and Car purchase scheme, Full training provided. Help Change People s Lives Through Better Mobility! At Mobility in Motion (MiM), we believe everyone deserves the freedom and independence that accessible travel provides. As a family-owned business with a growing UK and international presence, we specialise in innovative vehicle adaptations and mobility solutions that genuinely improve everyday life. Our culture is friendly, supportive and collaborative, with a real focus on helping both our customers and our employees thrive. We are now looking for a compassionate and customer-focused Customer Service Specialist to join our Commercial Team in Alfreton. This is an excellent opportunity for someone who enjoys helping people, building relationships and delivering exceptional customer experiences in a rewarding and purpose-driven environment. The Role As a Customer Service Specialist, you ll support customers throughout their entire journey from initial enquiry through to installation helping them find the right mobility solutions for their individual needs. This is not a cold-calling sales role. Instead, you ll manage a combination of inbound enquiries and proactive follow-up calls, providing advice, guidance and reassurance every step of the way. You ll work closely with customers, assessors and internal teams to ensure a smooth and positive customer experience from start to finish. Key Responsibilities • Handling inbound enquiries via phone, email, live chat, website enquiries and marketing campaigns • Advising customers on suitable products and services based on their individual mobility needs • Providing considerate and supportive guidance throughout the decision-making process • Responding to customer enquiries professionally via phone, email and written communication • Offering basic technical assistance relating to products and services • Booking online and field-based customer assessments • Arranging appointments with potential customers • Coordinating and confirming installation appointments • Maintaining accurate customer records and updating the internal database • Resolving customer queries and sales-related issues efficiently and professionally • Building strong relationships with both new and existing customers • Supporting wider commercial team activities where required About You We re looking for someone who genuinely enjoys helping people and takes pride in delivering outstanding customer service. You ll be a strong communicator with excellent listening skills, able to build trust and confidently guide customers through what can often be an important and emotional purchasing decision. Ideally, you will have: • Previous experience in customer service, sales support or a customer-facing role • Excellent verbal and written communication skills • A professional and friendly telephone manner • Strong attention to detail and organisational skills • The ability to work calmly and efficiently in a busy environment • A positive, empathetic and patient approach to customer interactions • Good IT and administration skills • A proactive and self-motivated attitude Most importantly, we re looking for someone who cares about delivering the right outcome for the customer not simply hitting targets. Why Join MiM At MiM, the work you do has a real impact. Every day, you ll help customers improve their independence, confidence and quality of life through accessible mobility solutions. You ll join a supportive and growing business where your contribution is genuinely valued, with full training and ongoing support provided from day one. If you re looking for a rewarding career where you can make a positive difference every day, we d love to hear from you. No agencies please.
A leading and expanding fire safety consultancy is seeking an experienced Technical Manager (Fire Safety) to lead the technical delivery and quality assurance of their fire risk assessment services. This is an excellent opportunity for a Technical Manager in Fire Safety looking to play a key role within a compliance-focused organisation that values technical excellence, professional integrity, and continuous improvement. The successful Technical Manager (Fire Safety) will provide technical leadership to a growing team of Fire Risk Assessors, ensuring assessments, reports, and recommendations meet the highest standards of quality, compliance, and industry best practice. The Technical Manager (Fire Safety)'s Role The Technical Manager (Fire Safety) will be responsible for: Providing technical oversight and guidance across the fire safety team Reviewing and signing off Fire Risk Assessments and technical reports Ensuring compliance with current fire safety legislation, PAS 79 methodology, and relevant British Standards Supporting, mentoring, and developing Fire Risk Assessors Conducting quality assurance audits and maintaining technical consistency Acting as a subject matter expert for complex fire safety matters Assisting with the development of internal procedures, policies, and best practice standards Supporting client relationships and providing technical advice where required Contributing to business growth whilst maintaining a strong focus on compliance and quality The Technical Manager (Fire Safety) The successful Technical Manager (Fire Safety) will ideally have: Significant experience undertaking Fire Risk Assessments Strong technical knowledge of fire safety legislation, guidance, and industry standards Previous experience reviewing and quality-checking fire risk assessment reports Experience managing, mentoring, or leading technical teams Excellent written and verbal communication skills A thorough and compliance-led approach to fire safety consultancy Relevant fire safety qualifications and professional memberships Full UK driving licence In Return? Salary: 55,000 - 70,000 (dependent on experience) Company vehicle or car allowance Company pension scheme Private healthcare (where applicable) Performance-related bonus opportunities Supportive and collaborative working environment Exposure to a varied portfolio of residential, commercial, retail, and mixed-use projects This is an outstanding opportunity for a Technical Manager (Fire Safety) seeking to join a growing consultancy committed to delivering high-quality, compliant, and technically robust fire safety services across the UK. If you are a fire professional looking for new opportunites please call Lauren at Brandon James on (phone number removed). Ref: LB22163 Technical/ Fire Risk Assessor / Fire Safety Engineer / PAS 79 / Fire Safety Act / Building Safety Act / IFE / IFSM / IOSH / Fire Risk Assessment / Fire Safety Consultancy
Jun 23, 2026
Full time
A leading and expanding fire safety consultancy is seeking an experienced Technical Manager (Fire Safety) to lead the technical delivery and quality assurance of their fire risk assessment services. This is an excellent opportunity for a Technical Manager in Fire Safety looking to play a key role within a compliance-focused organisation that values technical excellence, professional integrity, and continuous improvement. The successful Technical Manager (Fire Safety) will provide technical leadership to a growing team of Fire Risk Assessors, ensuring assessments, reports, and recommendations meet the highest standards of quality, compliance, and industry best practice. The Technical Manager (Fire Safety)'s Role The Technical Manager (Fire Safety) will be responsible for: Providing technical oversight and guidance across the fire safety team Reviewing and signing off Fire Risk Assessments and technical reports Ensuring compliance with current fire safety legislation, PAS 79 methodology, and relevant British Standards Supporting, mentoring, and developing Fire Risk Assessors Conducting quality assurance audits and maintaining technical consistency Acting as a subject matter expert for complex fire safety matters Assisting with the development of internal procedures, policies, and best practice standards Supporting client relationships and providing technical advice where required Contributing to business growth whilst maintaining a strong focus on compliance and quality The Technical Manager (Fire Safety) The successful Technical Manager (Fire Safety) will ideally have: Significant experience undertaking Fire Risk Assessments Strong technical knowledge of fire safety legislation, guidance, and industry standards Previous experience reviewing and quality-checking fire risk assessment reports Experience managing, mentoring, or leading technical teams Excellent written and verbal communication skills A thorough and compliance-led approach to fire safety consultancy Relevant fire safety qualifications and professional memberships Full UK driving licence In Return? Salary: 55,000 - 70,000 (dependent on experience) Company vehicle or car allowance Company pension scheme Private healthcare (where applicable) Performance-related bonus opportunities Supportive and collaborative working environment Exposure to a varied portfolio of residential, commercial, retail, and mixed-use projects This is an outstanding opportunity for a Technical Manager (Fire Safety) seeking to join a growing consultancy committed to delivering high-quality, compliant, and technically robust fire safety services across the UK. If you are a fire professional looking for new opportunites please call Lauren at Brandon James on (phone number removed). Ref: LB22163 Technical/ Fire Risk Assessor / Fire Safety Engineer / PAS 79 / Fire Safety Act / Building Safety Act / IFE / IFSM / IOSH / Fire Risk Assessment / Fire Safety Consultancy
First Military Recruitment Ltd
Tidworth, Hampshire
MB755: Apprenticeship Coach (Vehicle Mechanics) Location: South West of the UK Salary: £40,000 + £4,500 car allowance Working Hours: Mon to Fri 37 hours per week Company Benefits: Generous holiday allowance, Contributory pension scheme with life assurance, Employee share scheme , Employee shopping savings portal, Payment of Professional Fees Overview: First Military Recruitment is proudly working in partnership with a fantastic International Defence business who are looking to recruit an Apprenticeship Coach (Vehicle Mechanics) permanent basis due to growth to cover the South West region of the UK. This position is also fully remote working from home with travelling to various sites. Locations may include, but are not limited to: St Athan, Tidworth, Lyneham, Warminster, Colerne, Larkhill, Bulford The successful candidate must be able to achieve and maintain Standard (BPSS) security clearance for this role. Duties and Responsibilities: Assess Learner work and other activities and feedback on progress towards completion of all relevant paperwork for the induction process as laid down by company policy and procedures and delivery profiles, ensuring that details are passed on to administration and the relevant company offices as learners are posted Delivery of training for underpinning knowledge to support Learners successful completion of units towards their Apprenticeship Programme Carry out training/coaching reviews with learners at intervals in accordance with ESFA and Company guidelines Complete all relevant paperwork for the apprenticeship process as laid down by company policy and procedures, ensuring that details are passed on to administration and the relevant company offices as learners are posted. Skills and Qualifications: Considerable experience in all or one of the following: mechanical/electrical/electronic Experience in the support and delivery of Apprenticeship Programmes, including but not limited to: Assessment of Learners Lesson Planning & Preparation Delivery of Training to Learners, if required Identifying and implementing training solutions Good understanding of Equality & Diversity Good interpersonal and communication skills, both written and verbal Excellent admin and IT skills, including proficiency in Microsoft Office applications Ability to communicate and liaise effectively with Military Service individuals at all levels; soldiers, as well as senior army offices (Majors, Colonels etc.) Military sector experience preferred. Level 3 Qualification in Mechanical Engineering Minimum of GCSE Maths and English at grade C, or equivalent An Assessor qualification is desirable, however if you can demonstrate the required level of experience and willingness to learn then we will provide the necessary training. MB755: Apprenticeship Coach (Vehicle Mechanics) Location: South West of the UK Salary: 40,000 + £4,500 car allowance Working Hours: Mon to Fri 37 hours per week Company Benefits: Generous holiday allowance, Contributory pension scheme with life assurance, Employee share scheme , Employee shopping savings portal, Payment of Professional Fees
Jun 22, 2026
Full time
MB755: Apprenticeship Coach (Vehicle Mechanics) Location: South West of the UK Salary: £40,000 + £4,500 car allowance Working Hours: Mon to Fri 37 hours per week Company Benefits: Generous holiday allowance, Contributory pension scheme with life assurance, Employee share scheme , Employee shopping savings portal, Payment of Professional Fees Overview: First Military Recruitment is proudly working in partnership with a fantastic International Defence business who are looking to recruit an Apprenticeship Coach (Vehicle Mechanics) permanent basis due to growth to cover the South West region of the UK. This position is also fully remote working from home with travelling to various sites. Locations may include, but are not limited to: St Athan, Tidworth, Lyneham, Warminster, Colerne, Larkhill, Bulford The successful candidate must be able to achieve and maintain Standard (BPSS) security clearance for this role. Duties and Responsibilities: Assess Learner work and other activities and feedback on progress towards completion of all relevant paperwork for the induction process as laid down by company policy and procedures and delivery profiles, ensuring that details are passed on to administration and the relevant company offices as learners are posted Delivery of training for underpinning knowledge to support Learners successful completion of units towards their Apprenticeship Programme Carry out training/coaching reviews with learners at intervals in accordance with ESFA and Company guidelines Complete all relevant paperwork for the apprenticeship process as laid down by company policy and procedures, ensuring that details are passed on to administration and the relevant company offices as learners are posted. Skills and Qualifications: Considerable experience in all or one of the following: mechanical/electrical/electronic Experience in the support and delivery of Apprenticeship Programmes, including but not limited to: Assessment of Learners Lesson Planning & Preparation Delivery of Training to Learners, if required Identifying and implementing training solutions Good understanding of Equality & Diversity Good interpersonal and communication skills, both written and verbal Excellent admin and IT skills, including proficiency in Microsoft Office applications Ability to communicate and liaise effectively with Military Service individuals at all levels; soldiers, as well as senior army offices (Majors, Colonels etc.) Military sector experience preferred. Level 3 Qualification in Mechanical Engineering Minimum of GCSE Maths and English at grade C, or equivalent An Assessor qualification is desirable, however if you can demonstrate the required level of experience and willingness to learn then we will provide the necessary training. MB755: Apprenticeship Coach (Vehicle Mechanics) Location: South West of the UK Salary: 40,000 + £4,500 car allowance Working Hours: Mon to Fri 37 hours per week Company Benefits: Generous holiday allowance, Contributory pension scheme with life assurance, Employee share scheme , Employee shopping savings portal, Payment of Professional Fees
