143 jobs found

Housing & Neighbourhood Manager Hybrid with a weekly presence in our Milton Keynes office managing a patch across Central Bedfordshire Permanent, Full Time At Amplius, we're committed to creating safe, thriving neighbourhoods where customers feel proud to live. We're looking for an experienced Housing & Neighbourhood Manager to lead the delivery of high-quality housing, tenancy and neighbourhood services across a defined region. This is a fantastic opportunity to drive service excellence, lead a dedicated high-performing team, build strong community partnerships, and make a lasting impact on the lives of our customers and communities. Salary: £52,736.00 per annum Contract: Permanent, Full Time Your week: 36.25 hours (Monday to Friday 8:45am - 5:00pm with a 1-hour break) Location: Hybrid with a weekly presence in our Milton Keynes office, covering a patch across Central Bedfordshire Occasional travel to our Rushden and Peterborough offices may be required Snapshot of your role Lead and manage a team of Housing Officers, providing direction, coaching, and performance management. Oversee tenancy management, ensuring compliance with agreements, policies, legislation, and regulatory standards. Manage complex neighbourhood cases, including tenancy compliance, property condition, and voids, ensuring properties are maintained and re-let efficiently. Drive improvements in estate standards, safety, and neighbourhood appearance through inspections, initiatives, and collaboration with internal teams. Build and maintain strong partnerships with local authorities, police, community groups, and voluntary sector organisations. Champion customer engagement, gathering feedback, building trust, and co-producing local initiatives to enhance community cohesion. Coordinate operations to address hotspot areas and emerging neighbourhood issues. Ensure accurate case management, audits, and reporting in line with GDPR, data-sharing protocols, and organisational policies. Act as the regional lead for estate and neighbourhood issues, providing senior management with timely reports and insights. What we're looking for CIH Level 4 (achieved, working towards, or willing to undertake) Extensive experience in tenancy, estate and neighbourhood management. Knowledge of Housing and Tenancy Law and current regulatory requirements. Proven team leadership and direct line management experience. Ability to build strong relationships with partners, stakeholders, and colleagues. Proficient in housing management systems (Open Housing) and able to drive service improvements. Willingness to travel across a large geographical area as required. A full UK driving licence is essential for this role. DBS clearance is required for this role. Please read the attached Job Description before applying so you get the full scope of the role. You can read about our colleague benefits here - Amplius colleague benefits Closing Date: Friday 3rdJuly 2026 We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities. Important - We do not provide visa sponsorship; you must be eligible to work in the UK and provide Right to Work evidence. If you have any questions, please contact the Amplius Talent Team and we'll be happy to assist you. Why join Amplius? At Amplius, you'll be trusted to lead, supported to grow and empowered to make a difference. We offer a collaborative working culture, flexibility through hybrid working, and the opportunity to shape how planned works are delivered across our homes - now and into the future. The Company Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 40,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We're a team of over 1,300 colleagues driven to have a positive impact on people's lives and provide affordable homes that make a difference.

Job Title: Specialist Housing Officer Hours: Part-time, 26 hours per week Work Pattern: Tuesday - Thursday 9am - 5pm, Friday 9am -2pm Location: Finsbury Park, N4 Salary: £35,760 per annum, FTE (£26,565 per annum for 26 hours per week) Contract: Permanent Join our client as a part time Specialist Housing Officer. About the role Lead on the day to day housing management of Extra Care Housing and an Older Adult Scheme ensuring residents receive high quality housing and support services that promote their wellbeing. Build positive relationships with residents, care providers and partner agencies to create a safe inclusive and supportive environment. Carry out tenancy management and wellbeing checks and respond proactively to changing needs. Coordination of activities alongside resident involvement colleagues to encourage social participation among residents. Ensure that the health and safety measures are conducted in line with regulations and the schemes are managed in line with safeguarding. About you Ability to provide support to older and vulnerable adults with compassion. Have a professional approach and able to maintain positive relationships through your excellent communication skills. Work effectively using strong organisational skills to deal with competing priorities. Solution focussed and able to work independently as well as making contributions within the wider team. Passionate about culture and collaboration. About the Employer Community and neighbourhood mean everything to this organisation, and their roots run deep in the areas of North London that they serve. Founded over 90 years ago, they provide around 2,500 homes for over 5,000 people across Islington, Hackney and Waltham Forest. They are proud to remain a community-based housing association with a strong social purpose and an ambitious future. Their values are at the heart of who they are and everything they do, inspiring their thinking and guiding their actions. They strive to build a more diverse organisation, where everyone feels empowered to bring, and be, their best self to work. They are ambitious about the future while remaining grounded in their communities and values. They are looking for a Housing Officer who shares their commitment to continuous improvement, resident focus and creating an inclusive and supportive culture for colleagues and residents alike. Why work with this Housing Association? A genuinely community-based and values-led organisation Strong social purpose and commitment to affordable housing New corporate strategy and clear organisational ambition with a commitment to growth in their heartlands Opportunity to shape finance, technology and organisational improvement Flexible and supportive working culture with hybrid working arrangements Competitive pension and benefits package The organisation can't be a brilliant landlord if they don't partner with brilliant colleagues. Could you be one of them? If this sounds exciting, they want you on their team. Please do submit a completed application Inclusion and Diversity The employer wants the organisation to be a great place to work and to ensure that their communities are represented across their workforce. A vital part of this is ensuring they are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. They particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBTQ+, disabled and neurodiverse communities to make a real difference to their residents so that passionate commitment to customers, respect for everyone, pride in the team and trusted to make the difference remains at the heart of everything they do. Deadline: 09:00 on 06 July 2026 Interview: Week Commencing 13 July 2026 Interested? Please click the job board apply button to be taken to the next stage, you will be taken to a simple CHM form. Once you have completed the form you will need to follow the instructions carefully. Please note: The employer can only be able to accept applications from candidates with eligibility to currently work in the UK. They do not offer a visa sponsorship programme. Applications sent without a covering letter will not be accepted. Asking for adjustments The organisation is committed to making their recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like them to do anything differently during the application, interview, or assessment process, including providing information in an alternative format, you will be able to contact them. No agencies please.

Tenancy Sustainment Officer (Peripatetic Worker) Location : Bolton Salary : £27,085.50 per annum Job title: Peripatetic Worker A fulfilling and exciting opportunity available for a Peripatetic Worker to join our Association. The Peripatetic Worker will be based in our offices in Bolton . Adullam Homes Housing Association Ltd supports vulnerable individuals and households. We provide quality housing, deliver tailored support plans, training, education, and employment opportunities to help people achieve stable lives and realise their full potential. Purpose of the role To provide tailored person centred advice and assistance to service users to manage and sustain their tenancy in accordance with its terms and enabling them to live independently. You will be expected to contribute to the maintenance and development of the Association's values, culture and ethos. Please see the job description for more information. Adullam offers the following benefits: Salary up to £27,085.50 per annum dependent on experience for 37.5 hours , Competitive Annual Leave (25 days annual leave plus bank holidays, with an additional 2 days awarded annually for full attendance prorated for part-time employees) Training and career advancement Discounted Goods and services Group Personal Pension Plan Access to Thrive app Access to Medicash Access to Blue Light Card Life Assurance (4x Basic annual salary from the start of employment) Multidimensional wellbeing programmes and family-friendly policies for staff Refer a friend policy We are passionate about actively encouraging applicants from all cultures, backgrounds, and identities. We are committed to treating our teams fairly and with respect, irrespective of their background, disability, or any other protected characteristic and this starts with our recruitment process. Adullam Homes Housing Association Ltd. is committed to safeguarding and promoting the welfare of children, young people and adults accessing our services. We expect all staff, volunteers, and workers to share this commitment. The successful candidate will be subject to an Enhanced with Barred List Adult Only DBS check, scrutiny of employment history and robust references checks. Please note applicants must be authorised to work in the UK as we are unable to provide Visa sponsorships. Adullam Homes Housing Association was created in 1972 to support vulnerable individuals and households. From the simple beginning of a single property in Birmingham, Adullam has expanded into new geographical locations and developed new services. Over the years it has introduced and run innovative projects to offer tenants, residents and service users opportunities for housing, support, education and training. Email: (url removed)

Housing Officer (Warwick) Location: Warwickshire Salary : £36,000 per annum Their customers have told us they want us to better understand their needs at a local level, and to be more visible in the communities we serve. They've listened. That's why they're creating new roles, strengthening their local presence, and looking for people who want to be part of what comes next. This is a varied, hands on role where no two days are the same. You'll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well. What you'll be doing You'll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer focused. Your responsibilities will include: Managing the full tenancy lifecycle, from sign up through to end of tenancy Handling tenancy changes, mutual exchanges, and investigations into tenancy breaches or fraud Supporting lettings and voids activity to minimise rent loss and turnaround times Carrying out estate inspections and addressing neighbourhood and environmental issues Managing low level anti social behaviour, neighbour disputes, and supporting more complex cases Identifying and responding to vulnerability, safeguarding, hoarding, and non access cases Completing person centred fire risk assessments and monitoring health and safety issues Investigating complaints and learning from outcomes to improve services Working in partnership with local authorities and external agencies to support customers effectively Throughout everything you do, you'll champion their Customer Promise - delivering services that are respectful, personalised, and trauma informed. What we're looking for You'll bring experience of housing management or a similar customer facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: Experience of tenancy, estate management, lettings or neighbourhood services within social housing Knowledge of housing legislation, including safeguarding, ASB and welfare reform Strong communication and influencing skills, with the ability to work calmly under pressure A customer focused mindset, with a commitment to equality, inclusion and trauma informed practice Confidence using digital systems and data to manage cases and improve performance The ability to work independently, manage competing priorities, and make sound day to day decisions You'll also be comfortable working flexibly, including participating in an out of hours rota where required. Why join them? At the organisation, their customer promise is " We are proud to make things personal; if it matters to our customers, it matters to us." This role is at the heart of how they build trust with their customers. If you're someone who takes pride in getting things right, supporting others, and making a difference through everyday interactions, they'd love to hear from you. Appointment to this role will be subject to a satisfactory references and possession of a valid Right to Work document. Discover the Organisation: The organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. They reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for the organisation, please click apply.

Large Housing Association requires a Tenant Arrears Officer to oversee the former tenant accounts process; facilitating the process, working with stakeholders to do so. Responsibilities: Maximise the collection of debt left by former tenants and to ensure that this debt and all payments made against it, are transparent and reportable. Ensure effective management of former tenant credits and build relationships with Local Authorities to avoid the risk of Housing Benefit over-payments post account closure. Work alongside the Housing teams to reduce the amount of debt left by exiting tenants. Identifying improvements. Build relationships with Debt Collection Agencies to ensure effective partnership working and cost efficiencies. Improve income recovery through early engagement, tracing tools, legal action and external partners. Reduce debt created at tenancy end by working proactively with Housing teams. Produce high-quality reporting for senior leaders and the Executive Board. Identify risks, gaps and opportunities to strengthen the former tenant arrears process. Skills and experience: Experience of success working in an income collection environment. Experience using housing management and income collection systems. Experience producing reports for a range of stakeholders. Ability to build strong relationships, influence effectively and communicate clearly. Ability to interpret and apply policies and procedures in real operational contexts. Strong analytical skills, including creating and verifying reporting and monitoring tools. Proven ability to design new processes that deliver measurable improvements. 20.06 ph PAYE or 26.51 ph Umbrella

The Housing Officer (Temp) role in the not-for-profit sector involves managing housing services and ensuring tenants receive exceptional support. This temporary position requires a proactive approach to addressing tenant needs and maintaining efficient housing operations. Client Details This not-for-profit organisation operates within the housing sector and focuses on providing quality services to tenants and communities. As a medium-sized organisation, it is committed to delivering excellent housing solutions while fostering a supportive and professional environment. Description Manage a portfolio of properties and ensure effective tenancy management services. Provide guidance and support to tenants on housing-related issues. Handle tenancy agreements, including renewals and terminations, in line with regulations. Conduct property inspections and ensure compliance with health and safety standards. Address tenant complaints and resolve disputes efficiently and professionally. Collaborate with internal teams and external agencies to support tenant wellbeing. Maintain accurate records and prepare reports on housing operations. Assist in the allocation and letting of properties to suitable tenants. Profile A successful Housing Officer (Temp) should have: Experience in housing management or a similar role in the not-for-profit sector. Strong knowledge of tenancy regulations and housing policies. Excellent communication and problem-solving skills. Ability to work independently and manage a varied workload effectively. Proficiency in maintaining accurate records and using relevant software systems. A commitment to providing outstanding service to tenants and communities. Job Offer Competitive hourly rate between 18.00 and 22.00. Temporary contract offering flexibility and valuable experience in the not-for-profit sector. Opportunity to work in a medium-sized organisation focused on housing services. Professional and supportive working environment. This is an excellent opportunity for an experienced Housing Officer (Temp) to contribute to meaningful work within the housing sector. Interested candidates are encouraged to apply promptly.

Our client, a large Housing Association, is seeking an experienced Lettings Officer to join their team on a temporary basis. This is an excellent opportunity for a housing professional with experience in social housing lettings and allocations to support the delivery of an efficient voids and lettings service. Key Responsibilities of a Lettings Officer: Manage the end-to-end lettings process for vacant properties. Advertise properties and allocate homes in line with housing policies and nomination agreements. Conduct applicant assessments and verify eligibility for housing. Liaise with local authorities, applicants, and internal teams to progress lettings. Arrange and conduct property viewings where required. Make offers of accommodation and complete tenancy sign-ups. Ensure void properties are re-let within target timescales. Maintain accurate records and update housing management systems. Monitor performance against lettings and void turnaround targets. Provide excellent customer service throughout the lettings process. Work closely with Housing Officers, Voids, Repairs, and Income teams to ensure a smooth customer journey. Essential Requirements Previous experience in a Lettings Officer, Allocations Officer, Housing Officer, or similar social housing role. Knowledge of housing allocations, lettings processes, and tenancy management. Experience working within a Housing Association or Local Authority environment. Strong organisational and communication skills. Ability to manage a busy workload and meet performance targets. Proficient in Microsoft Office and housing management systems. Full UK Driving License This is a hybrid role based in Leicester , offering an initial 3-month contract with the potential for extension. If this Lettings Officer role is of interest, please apply or contact (url removed)

Salary: £39,822.59 per annum Hours: 35 hours per week Location: Black Country & Birmingham Make a real difference where it matters most We have a fantastic opportunity for a Housing Officer (known internally as a Customer Relations Manager/CRM) to join Black Country Housing Group, with two roles available: one permanent position and one 12-month fixed-term contract. We are looking for someone who genuinely cares about people and communities and has a passion supporting others, solving problems and delivery excellent customer services. We are looking for someone who has good knowledge and skills of working in housing management that can hit the ground running. You will have a minimum of 2 years experience working in a similar role in the housing sector. You will need a full UK driving license and your own vehicle as 80% of the week will be spent out on our estates completing home visits (annual property visit, rent arrears, anti-social behaviour, estate inspections). Mileage allowance can be claimed for any travel when visiting our customers. Standard DBS Check Required Specific tasks of the role include, but are not limited to: To provide comprehensive housing management services within a defined geographical area of approx. 255 units. This will include but not limited to: Management of rent and service charge payments and arrears Management of voids & lettings to achieve void turnaround Tenancy management including nuisance & anti-social To resolve queries and complaints from residents in a timely and responsive manner To offer advice and support to any customer to help sustain their tenancy To promote and support resident engagement activities To develop neighbourhood plans and build local partnerships To meet with all residents in the area at least twice per year including shared ownership customers. To market homes within their area ensuring a waiting list is maintained for all properties To offer advice and support to all residents to assist them in meeting their obligations to pay their rents and service charges on time. To resolve queries and complaints from residents in a timely and responsive manner To resolve resident queries with regard to repairs and maintenance ensuring that contractors meet the needs of residents and their contractual responsibilities Skills and Experience required: Must have housing experience of tenant and social housing Knowledge of best practice in one of estate management, income management or tenant support Knowledge of housing law and awareness of current housing issues Seeks ways to bring improvements in the way that work is done Communicates effectively, listens sensitively, adapts to audience and fosters effective communication with others The post holder will be subject to an enhanced DBS disclosure check and a six-month probation period Customer Services or Housing Qualification required Why BCHG? Working at BCHG is different from working in a large, highly complex national provider. Here s why many people choose us and stay: We own and manage around 2,200 homes, primarily across the Black Country and Birmingham, meaning our homes are geographically close, well known and easier to manage effectively. Be more than just a number your voice is heard, and your work makes a visible difference Closer working relationships work directly with colleagues and leaders who know you and value your input. We are rooted in the Black Country for the Black Country, by the Black Country and proud of our social purpose You ll be joining us at an important time, as we deliver our BCHG 2030 strategy, with a strong focus on quality homes, sustainability, data-led decision making and long-term financial resilience. Our rewards We offer a strong and thoughtful total reward package, including: Competitive pay, externally benchmarked Flexible pension scheme with up to 7% employer contribution 28 days annual leave, plus an extra day at Christmas Option to buy or sell up to one week s leave each year Enhanced sick pay, maternity and paternity pay Health cash plan and 24/7 Employee Assistance Programme Funded professional qualifications, membership fees and leadership development Wellbeing days, volunteering time and a wide range of colleague recognition schemes About us: At Black Country Housing Group, our values are more than just words they shape the way we operate and how our colleagues interact daily. We re dedicated to the growth and well-being of our team, earning Gold recognition from Investors in People. We are also honoured to have received the Gold Award from the Armed Forces Covenant for our ongoing support of veterans and their families. As a Disability Confident Employer, we continuously strive to create a more inclusive workplace. We are proud to promote equal opportunities and welcome applications from all backgrounds, including those of different ages, disabilities, genders, sexual orientations, races, religions, and marital statuses. Reasonable adjustments will be made available if required during the interview process. If this sounds like the right fit for you, we encourage you to join our friendly and dedicated team at BCHG! How to Apply and Next Steps: To apply for this role. please complete the application form and upload your CV. Closing Date: 17th July 2026 Please note that we reserve the right to close the advert earlier than the stated closing date where we receive a high volume of applications. If you have any questions about this vacancy, or require any reasonable adjustments to support your application, please get in touch with our HR team via (url removed) who will be happy to assist. We kindly request that no direct approaches are made from agencies for this role and only applications made via our applicant tracking system (ATS) will be accepted.

Personal Specification Demonstrated experience of working with social tenants preferably with local authority but not essential Ability to attend meetings, panels or case conferences and present difficult and complex cases A working knowledge in understanding changes in legislation in housing and support services Experience of working with a range of vulnerable tenants and families from under 18's to the older person living in their own homes. Experience and knowledge of current welfare benefits and housing benefits Experience of effective Casework Management, Referral Processing, Assessment, Support Planning, providing tenancy advice and recognising Risk Ability to use Microsoft package and bespoke housing databases. Ability to work intensively with tenants who require tailored support to settle into their tenancies and sustain them. Ability to draft correspondence reports and collating and maintaining accurate statistics relating to the Tenancy Support work. Problem solving skills and ability to seek for positive outcome while working with professionals. A general understanding of 'safeguarding children, young people and vulnerable adults' and its relevance to the service area and a willingness to attend training as required. Knowledge of stakeholders and local services or to collate a portfolio of services to refer to. An understanding of new or introductory tenancies and/or any potential issues or problems that may arise in new properties Ability to work in a team and alongside tenancy officers managing estates Basic understanding of tenancy and housing law Basic knowledge of resolutions to reduce Anti-social behaviour and noise transference or nuisance. Job Purpose To Identify and build a support package with new tenants within the first 6 to 12 months of their tenancy. To help new and existing transferred tenants settle into their new home and give extra support and guidance when needed. To assist and support the New Builds tenancy enforcement officer in managing a large volume of new tenants presenting with variable support needs. To ensure that support is in place to ensure successful management and sustainment of the tenancy and offer a holistic and supportive approach to tenants with additional need for support. Specific Duties and Responsibilities Responsible for referrals for support and providing tailored support to a caseload of vulnerable tenants following tenancy start up. To refer tenants to other Council and Health services, including social services, psychiatric services, drug/alcohol agencies. Assess need and formulate Support Plans for individual tenants with the broad aims of promoting independent living and sustaining a tenant in their tenancy. Attend appropriate forums including Mental Health, Drug and Alcohol, high harm, and hoarding panels, MARAC. Maintain databases and ensure full and adequate records of service provision for each tenant with reference to all contact, support provided and review plans. Provide reports to Senior Managers as required To undertake risk assessments of current and future tenants particularly those with histories of mental illness and/or substance abuse problems. Liaise closely with other agencies involved with tenants and ensure the relevant Council departments are advised of new cases and details of support provision. Undertake floating support cases and refer and co-ordinate support from other agencies both statutory and voluntary as necessary.

Housing & Neighbourhood Manager Hybrid with a weekly presence in our Milton Keynes office managing a patch across Central Bedfordshire Permanent, Full Time At Amplius, we're committed to creating safe, thriving neighbourhoods where customers feel proud to live. We're looking for an experienced Housing & Neighbourhood Manager to lead the delivery of high-quality housing, tenancy and neighbourhood services across a defined region. This is a fantastic opportunity to drive service excellence, lead a dedicated high-performing team, build strong community partnerships, and make a lasting impact on the lives of our customers and communities. Salary: £52,736.00 per annum Contract: Permanent, Full Time Your week: 36.25 hours (Monday to Friday 8:45am 5:00pm with a 1-hour break) Location: Hybrid with a weekly presence in our Milton Keynes office, covering a patch across Central Bedfordshire Occasional travel to our Rushden and Peterborough offices may be required Snapshot of your role Lead and manage a team of Housing Officers, providing direction, coaching, and performance management. Oversee tenancy management, ensuring compliance with agreements, policies, legislation, and regulatory standards. Manage complex neighbourhood cases, including tenancy compliance, property condition, and voids, ensuring properties are maintained and re-let efficiently. Drive improvements in estate standards, safety, and neighbourhood appearance through inspections, initiatives, and collaboration with internal teams. Build and maintain strong partnerships with local authorities, police, community groups, and voluntary sector organisations. Champion customer engagement, gathering feedback, building trust, and co-producing local initiatives to enhance community cohesion. Coordinate operations to address hotspot areas and emerging neighbourhood issues. Ensure accurate case management, audits, and reporting in line with GDPR, data-sharing protocols, and organisational policies. Act as the regional lead for estate and neighbourhood issues, providing senior management with timely reports and insights. What we re looking for CIH Level 4 (achieved, working towards, or willing to undertake) Extensive experience in tenancy, estate and neighbourhood management. Knowledge of Housing and Tenancy Law and current regulatory requirements. Proven team leadership and direct line management experience. Ability to build strong relationships with partners, stakeholders, and colleagues. Proficient in housing management systems (Open Housing) and able to drive service improvements. Willingness to travel across a large geographical area as required. A full UK driving licence is essential for this role. DBS clearance is required for this role. Please read the attached Job Description before applying so you get the full scope of the role. You can read about our colleague benefits here - Amplius colleague benefits Closing Date: Friday 3rd July 2026 We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities. Important We do not provide visa sponsorship; you must be eligible to work in the UK and provide Right to Work evidence. If you have any questions, please contact the Amplius Talent Team and we ll be happy to assist you. Why join Amplius? At Amplius, you ll be trusted to lead, supported to grow and empowered to make a difference. We offer a collaborative working culture, flexibility through hybrid working, and the opportunity to shape how planned works are delivered across our homes - now and into the future. The Company Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 40,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We re a team of over 1,300 colleagues driven to have a positive impact on people s lives and provide affordable homes that make a difference.

Your new company We are currently recruiting for an experienced Housing Officer to join a well-established housing organisation based in Fife on an initial 2-month contract, with the strong potential for extension.This is an excellent opportunity for a proactive and customer-focused professional to join a busy housing team and make an immediate impact. Your new role Managing a designated patch of properties Delivering a high-quality, customer-focused housing management service Handling tenancy management, including allocations, voids, and tenancy sustainment Managing rent arrears and supporting tenants with payment plans Dealing with anti-social behaviour cases Conducting estate inspections and property visits What you'll need to succeed Previous experience working as a Housing Officer or in a similar role Strong knowledge of housing management and current legislation Excellent communication and organisational skills Ability to manage a varied caseload effectively Full UK driving licence and access to a vehicle What you'll get in return Location: Fife Duration: 2 months initially (high likelihood of extension) Start: Immediate / ASAP Mileage paid What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Housing Compliance And Enforcement Officer needed in Warwick, £20.70ph PAYE - Reference: To case manage serious or complex cases of antisocial behaviour, racial harassment and other breaches of tenancy agreements or leases, working collaboratively with housing officers to ensure a seamless service to customers click apply for full job details

We are seeking an experienced Lettings Officer to provide short-term cover for a busy housing team based in Burton upon Trent. This is a full-time role requiring an immediate start, with the potential to extend for a longer contract. Key Responsibilities of a Lettings Officer: Carrying out viewings of vacant properties Completing tenancy sign-ups for new tenants Undertaking ready-to-let inspections prior to sign-up Reviewing ID documentation during sign-ups Scanning and saving sign-up documents to the CRM system Uploading new tenancy details onto the housing management system Providing ad hoc administrative support, including uploading data and meter readings Uploading CORE data Verifying notices of termination Requesting property adverts and reviewing match lists Conducting pre-tenancy assessments and affordability checks About You: Previous experience in a lettings or housing management role Strong knowledge of tenancy sign-ups and compliance processes Confident carrying out affordability assessments and pre-tenancy checks Competent using housing management/CRM systems Organised, detail-focused, and able to work at pace Full UK driving licence and access to own vehicle (essential) What this Lettings Officer role has to offer: Competitive hourly rate Hybrid working Immediat start 37 hours per week Initial short term cover If this Lettings Officer role is for you please apply or contact (url removed)

Neighbourhood Assistant Slough Temporary Full Time Join a busy Local Authority Housing Team as a Neighbourhood Assistant, providing essential administrative and tenancy management support to help deliver high-quality housing services to residents across Slough. THE ROLE As a Neighbourhood Assistant, you will provide comprehensive administrative support to the Neighbourhood Team, ensuring tenancy management services are delivered efficiently while supporting residents and officers across a wide range of housing management activities. Key responsibilities include: Providing administrative support for tenancy management, estate management, anti-social behaviour and tenancy sustainment services. Managing diaries, correspondence, telephone enquiries, electronic records, keys, fobs and general office administration. Raising purchase orders, processing invoices and supporting financial administration processes. Preparing tenancy documentation, arranging property viewings, completing tenancy sign-ups and carrying out identity checks. Supporting court preparation for tenancy enforcement, access applications and anti-social behaviour cases. Maintaining accurate tenancy records on NEC (or similar housing management systems), including tenancy changes, audits and estate inspections. Supporting garage and parking space administration, void processes, mutual exchanges, performance reporting and partnership working across council services. THE CANDIDATE The successful candidate will have previous experience in a similar housing administration, neighbourhood services or tenancy support role, ideally within a Local Authority or Housing Association environment. You will also have: Experience providing comprehensive administrative support within a busy team. Excellent customer service, communication and organisational skills with the ability to manage competing priorities. Strong IT skills, including Microsoft Office and experience using databases or housing management systems such as NEC. Experience of financial administration, including purchase orders and invoice processing. An understanding of social housing, tenancy management processes and working effectively with internal and external partners. THE CONTRACT Working Hours: Full Time - 35 hours per week, Monday to Friday Length of Contract: 3 Month Contract Rate: The pay for the role is 20.81 per hour LTD company rate. The PAYE equivalent is 17.74 per hour , inclusive of holiday pay. HOW TO APPLY To apply for this role, please email a copy of your CV to (url removed) or call (phone number removed) to discuss the role in more detail. If the role is more suited to someone you know, we offer a 250 referral bonus for every successfully referred candidate!

We are currently recruiting for an experienced Housing Officer to join a well-established Housing Association covering a patch across Bexley on a temporary basis. This is an excellent opportunity for an experienced housing professional with a strong background in tenancy management and delivering high-quality housing services within the social housing sector. Key Responsibilities of a Housing Officer: Manage a designated patch of properties, providing an effective and customer-focused housing management service. Deliver all aspects of tenancy management including sign-ups, tenancy sustainment, breaches of tenancy, ASB, neighbour disputes and tenancy enforcement. Conduct estate inspections and ensure communal areas are maintained to a high standard. Carry out home visits and maintain regular contact with residents. Work closely with internal teams and external agencies to resolve tenancy-related issues. Support residents to sustain their tenancies and promote successful communities. Identify and escalate safeguarding concerns where appropriate. Monitor and manage rent-related issues, making referrals where necessary. Maintain accurate records and update housing management systems in a timely manner. What we'd love to see from you: Previous experience working as a Housing Officer within a Housing Association or Local Authority. Strong knowledge of tenancy management within social housing. Experience managing a housing patch independently. Confident dealing with anti-social behaviour, tenancy breaches and resident enquiries. Excellent communication and customer service skills. Strong organisational skills with the ability to manage a varied workload. Full UK driving licence and access to a vehicle (essential). If this role is of interest we would love to hear from you! Please apply or contact (url removed) or (url removed)

Ready to make a difference and improve people's lives? We're excited to announce an opportunity as and Enforcement Officer. As an Enforcement Officer , you'll be part of a friendly, supportive "One Team" where your work truly matters. In this role, you'll help customers stay in their homes, keep communities strong, and make a positive impact every day. You'll ensure tenancy agreements and legal standards are met, while working to reduce rent arrears and protect vital income that supports our services. You'll take the lead on more complex arrear's cases, guiding them through the court process with confidence and care. This isn't just about enforcement-you'll also provide the right support at the right time to help customers get back on track. If you're someone who wants a role with purpose, where you can balance firmness with compassion and see the results of your work in stronger, happier neighbourhoods, this could be the perfect opportunity for you. Why join LHP? We're more than a housing provider - we're a purpose-driven team that cares deeply about our customers, our communities, and each other. Alongside a salary of 32,788, you'll enjoy a fantastic range of benefits: - An employee wellbeing package worth up to £1,200 per year (Westfield Health) -Enhanced family leave and maternity policies. Discounted shopping vouchers. A brilliant salary sacrifices pension scheme - with up to 12% employer contribution. 32 days' holiday (including bank holidays), increasing annually for your first five years. Opportunities to earn extra leave for full attendance, plus buy/sell options. Access to Mental Health First Aiders across the business. You'll also join a positive team culture where your development is a priority and your ideas are valued. Where I'd work: This role is primarily based within our Boston communities, however occasionally travel may be required across Lincolnshire. You'll have the autonomy to manage your own diary and the flexibility to work from locations that best support the delivery of your projects across Lincolnshire. This could be at our main offices in Grimsby or Boston, our various community hubs, at home, local coffee shops, or wherever works best for you. What I'd need: It would be great if you also bring: Previous Experience in housing enforcement, tenancy management or legal case work. Strong knowledge of housing law, tenancy law and enforcement powers Knowledge of the Renters (Rights) Bill and other related Housing legislation Excellent communication and negotiation skills, especially in conflict situations Customer focused with excellent customer service experience Confidence in preparing and presenting evidence in court. Ability to handle sensitive cases with professionalism and resilience Competent with using IT systems to record and retrieve data. Full UK driving licence and access to own vehicle. Even better if you bring: Qualification in Housing and/or Customer Service. Proven experience of applying income recovery procedures. Understanding of legal arrears recovery processes and possession hearings Desire to progress through training and personal development Experience supporting vulnerable tenants in conflict situations What does a typical week look like? As an Enforcement Officer, your week will be varied, people-focused, and full of opportunities to make a real difference. You might: Managing complex and serious arrears caseloads, ensuring timely and effective interventions. Using data and predictive tools to identify risk patterns and act proactively. Developing tailored action plans for individual cases, aligned with policies and best practice. Preparing detailed case reports and court documentation, including possession claims and witness statements. Coordinating court dates, submitting applications, and ensuring compliance with pre-action protocols and tenancy law. Monitoring compliance with court orders and escalating enforcement actions where necessary. Conducting welfare checks and safeguarding measures before eviction and liaising with bailiffs and enforcement agents. Please view the full job description for a full list of responsibilities How to apply Ready to help us create places to be proud of? Apply today by submitting your CV and our application questions. Finally some key Information At Lincolnshire Housing Partnership , we're committed to maintaining a fair, transparent, and accessible recruitment process. Upon request, reasonable adjustments will be made for all candidates. It's important to ensure that the role you're applying for is the right fit for you. If you have any questions or need more information, please feel free to reach out to our recruitment team Please be aware that we may close the vacancy early if we receive a large number of applications or if there are changes in business priorities. To be eligible for employment with us, you must reside in the UK for the entire duration of your employment. You will be required to provide evidence of your Right to Work during the recruitment process All offers of Employment is subject to a DBS Check and Satisfactory References

Customer Services Officer (Temporary - 3 Months) £14.17 an hour Bradford 37 hours a week About the RoleWe are seeking a proactive and customer-focused Customer Services Officer to join our client's team on a 3-month temporary basis. This is a fantastic opportunity to support a busy housing organisation. Key Responsibilities: Act as the first point of contact for customers via phone, email, and in person.Resolve customer enquiries and complaints efficiently and professionally. Provide accurate information on housing, repairs, and related servicesLog and manage repair requests and liaise with contractors to schedule work Support tenancy and allocations processes, including applications and enquiriesMaintain accurate records and update internal systemsWork collaboratively with internal teams, including Income Management and Neighbourhood teams. Promote online services and assist customers with digital access Essential Requirements: Language skills (ESSENTIAL): You must be fluent in Urdu, Punjabi, Arabic, or another South Asian language Proven experience in a customer service role, ideally within housing or a similar environment Strong communication and interpersonal skills Ability to handle challenging situations and resolve complaints Good IT skills (MS Office and database systems) A calm, professional, and empathetic approach What We're Looking For: Passion for delivering excellent customer service Ability to remain calm under pressureA team player with a "can do" attitudeStrong organisational and problem-solving skills Why Apply? Competitive hourly rateImmediate start availableOpportunity to gain experience within a reputable organisationMeaningful role supporting diverse communities If you are a multilingual customer service professional looking for your next temporary opportunity, we'd love to hear from you. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Join Our Team as a Homelessness Officer! Are you passionate about making a difference in the lives of individuals and families facing homelessness? We are looking for a dedicated and empathetic Homelessness Officer to join our dynamic team for a temporary contract of 3 months, there may be the opportunity for you to apply for a permanent post within the team also. If you're ready to take on a fulfilling role that allows you to help residents secure stable housing solutions, we want to hear from you! Position: Homelessness Officer Contract Type: Temporary Hourly Rate: 18.85 per hour Contract Length: 3 months Working Pattern: Full Time Location: City of Wolverhampton Council, Civic Centre, St. Peter's Square, Wolverhampton, West Midlands, WV1 1SH Workstyle: Hybrid - 3 days in the Civic Centre and 2 days working from home. Key Responsibilities: Prevent Homelessness : Assist residents in retaining their current accommodation or finding suitable alternatives through tailored Personal Housing Plans. Provide Front-line Support : Engage directly with residents via face-to-face interactions, phone calls, emails, and home visits, always with sensitivity and professionalism. Collaborate: Work closely with internal teams and external partners to facilitate tenancy sustainment and access to housing solutions. Advise Residents: Investigate and assess housing options for those at risk of homelessness, ensuring they understand their rights and available support. Maintain Records: Ensure compliance with data collection for the Ministry of Housing, Communities and Local Government and uphold the highest standards of documentation. What We're Looking For: Qualifications: GCSE English and Mathematics at grade C/4 or equivalent (Certificate In Housing Practice qualification Level 3 desirable but not essential) Experience: Demonstrated ability to assess homelessness cases, with a solid understanding of relevant legislation and a commitment to working with diverse communities. Skills: Excellent communication, empathy, and negotiation skills, with a knack for maintaining resilience in high-pressure situations. Personal Qualities: A team player who can also work independently, displaying creativity in problem-solving and strong organisational skills. Why Join Us? Impactful Work: Be part of a dedicated team committed to preventing and relieving homelessness in the community. Supportive Environment: Work alongside passionate colleagues who share your dedication to social inclusion and reducing inequality. If you're ready to make a real impact and support individuals and families in need, apply now to become our Homelessness Officer! How to Apply: Please submit your CV and a cover letter outlining your relevant experience and motivation for applying. We can't wait to hear from you! Note: This role is subject to a satisfactory Disclosure and Barring Service (DBS) check. Together, let's create a brighter future for those facing homelessness in our community! Deadline for applications: 30/06/2026 Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

Senior Housing Officer (known as Neighbourhood Services Manager) As a Neighbourhood Services Manager you will be the key contact for all customers within a defined patch of properties. You will deliver a comprehensive and responsive housing management service, with the aim of supporting and empowering customers to resolve issues and making them more independent. You will also be supporting those most vulnerable in our communities. The role involves liaising with customers and undertaking tasks whilst being visible on your patch and using all available resources with the objective of achieving sustainability throughout our Neighbourhoods. What you'll be doing Handling tenancy-related queries in accordance with contractual requirements and Great Places policies and the Service Delivery Framework. Providing direct tenancy support in our capacity as a landlord to ensure tenancy sustainment. Ensure the effective marketing of vacant homes in accordance with Great Places policies and allocate properties that meet the needs of the customer and the business. Undertake the full rent account management process focusing on balancing the needs of the customer with those of the business. Coaching customers to identify solutions to paying their rent, supporting budgeting, setting up realistic payment plans and taking court action as a last resort. Ensure an effective response to anti-social behaviour and other tenancy breaches in accordance with Great Places policies and the Service Delivery Framework, by undertaking timely fact finding investigations and appropriate action to ensure the protection of Great Places customers and the wider community. Ensure safeguarding concerns are dealt with promptly and appropriate action is taken in line with legal requirements and guidelines. Be present in our neighbourhoods, undertaking regular estate and scheme inspections and monitoring of neighbourhood service contracts, addressing property and estate management issues and taking steps to address any contract under performance. Working collaboratively with other agencies/partners to deliver interventions where necessary for the benefit of our customers. What you'll need Commitment to continued professional development . Experience of working in the housing sector or in a similar role is desirable. An understanding of estate and tenancy management and experience of delivering a range of tenancy management related services is desirable. Experience of working in a customer focused environment, with a proven ability of delivering a high standard of customer service tailored to an individual's needs. Excellent written and verbal communication skills. Ability to organise, time-manage and prioritise work load in a hybrid environment. Proven relationship builder with experience of effective collaborative working with external agencies and partners. Ability to coach customers to empower them to problem solve and become more independent. Adaptable to use a range of Customer relationship management software systems. Proficient in the use of the full range of Microsoft Office applications. Hold a full UK driving license and have access to a vehicle for use at work. What we need from you Ability to complete tasks in an accurate and timely manner when working towards a deadline. Able to lone work safely and effectively, able to deliver high quality services predominantly in field-based settings. Commitment to coaching and relationship management demonstrating people skills with an ability to work effectively with stakeholders . Have resilience and emotional intelligence to be able to cope with and manage difficult and challenging situations, whilst showing understanding and empathy. Willingness to share learning with peers, guide, train and to coach others and participate in cross departmental work streams where required. A commitment to attend face to face training sessions as well as virtual sessions and e-learning. This is vital and of equal importance as the day to day aspects of your role. A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing. A passion to advocate on behalf of people and communities. A commitment to work in partnership with others for the benefit of Great Places. A commitment to continuous learning and improvement. Ability to work flexibly as and when needed. To be professional and work with integrity, inclusivity and respect for diversity. What we give you in return for your hard work and commitment Pension DC Scheme (up to 10% contribution from both colleague and Great Places) WPA Healthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members The Market Place High street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Annual Leave Start at 26 days annual leave, increasing up to 30 days within 5 years+ Bank Holidays Reward & Recognition You Count Rewards are individual reward's for going 'above & beyond' Help with transport We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates. Wage Stream You can access savings opportunities and early access to wages All successful applicant(s) will be subject to a basic criminal records background check. Closing date: 8th July 2026 Shortlist date: 9th July 2026

Job Title: Neighbourhood Officer Job Type: Temporary, Hybrid - Monday to Friday Location: Norwich Rate of pay: £36,225 per annum ARC are currently looking for a Neighbourhood Officer who is looking for immediate work on a temp basis. For this position, you must be able to deliver allocations and lettings, tenancy management and management anti-social behaviour services. You must have previous proven experience in social housing/housing associations for this position. BENEFITS OF WORKING FOR ARC Working with one of the leading Recruitment agencies with 18 years within the marketplace, recruiting for many of the region s leading companies. In a recent survey 96% of our clients stated ARC are their preferred agency labour supplier. Paid annual leave pro-rata for PAYE (inclusive of statutory holiday) Weekly pay with a 1 hour pay resolution guarantee. Pension contribution (after 3 months continuous service). On-going assignments Free access to our Health Assured scheme for you and your family. Access to Free online training. Please contact our Maintenance Recruitment specialists if you are available for this position - (phone number removed) ARC GROUP A focus on recruitment, a passion for people.