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Matchtech
Test Automation Engineer / Software Tester
Matchtech Farnborough, Hampshire
Test Automation Engineer Contract 410 per day (Inside IR35) 6 Months Hybrid (3 Days Onsite in Farnborough) Join a Global Automotive Innovation Programme We're currently recruiting for an experienced Test Automation Engineer to support a major digital transformation programme for BMW Group Financial Services . This is an exciting opportunity to work within a high-performing Agile team, helping to modernise critical systems and deliver robust, high-quality software solutions across a large-scale enterprise environment. If you're passionate about automation, quality engineering, and driving continuous improvement, we'd love to hear from you. The Role As a Test Automation Engineer, you will play a key role in designing, developing, and executing automated testing solutions across web applications, APIs, and enterprise systems. You'll work closely with developers, business analysts, and stakeholders to ensure solutions are thoroughly tested and delivered to the highest standards. Key Responsibilities Design and build automated test scenarios from business requirements and acceptance criteria Develop and maintain automated test suites using BMW Group-approved toolsets Execute functional, regression, integration, and end-to-end testing activities Record and analyse test results, reporting findings clearly and accurately Identify, log, and track defects through to resolution Support test environment management and release activities Collaborate with Agile delivery teams to ensure quality is embedded throughout the development lifecycle Communicate effectively with both technical and non-technical stakeholders Ensure adherence to Agile delivery standards, governance controls, and change management processes Essential Skills & Experience 3-5+ years' experience in Test Automation or Quality Engineering Strong experience with automated testing frameworks and tools including: Playwright Selenium Cucumber SpecFlow / ReqNRoll Experience with: Behaviour Driven Development (BDD) Test Driven Development (TDD) Strong coding skills in: C# (essential) Python (highly desirable) Experience testing: RESTful APIs Swagger/OpenAPI services SOAP services Web applications and user interfaces Experience with source control and CI/CD tooling: GitHub GitHub Actions Strong defect management and test execution experience Experience working within Agile environments using: Jira Confluence Desirable Experience Salesforce CRM workflow testing experience Experience within Financial Services or other highly regulated industries Exposure to mission-critical enterprise systems Strong stakeholder engagement and supplier management skills Ability to adapt quickly within fast-paced delivery environments What's on Offer? 410 per day (Inside IR35) 6-month contract , with potential for extension Hybrid working - 3 days per week onsite in Farnborough 33 days holiday entitlement Opportunity to work on a prestigious BMW Group programme Collaborative, Agile working environment with modern testing technologies Apply Now If you're an experienced Test Automation Engineer with strong Playwright, C#, and API testing expertise, and you're looking for your next contract opportunity within a globally recognised organisation, we'd like to hear from you.
Jun 25, 2026
Contractor
Test Automation Engineer Contract 410 per day (Inside IR35) 6 Months Hybrid (3 Days Onsite in Farnborough) Join a Global Automotive Innovation Programme We're currently recruiting for an experienced Test Automation Engineer to support a major digital transformation programme for BMW Group Financial Services . This is an exciting opportunity to work within a high-performing Agile team, helping to modernise critical systems and deliver robust, high-quality software solutions across a large-scale enterprise environment. If you're passionate about automation, quality engineering, and driving continuous improvement, we'd love to hear from you. The Role As a Test Automation Engineer, you will play a key role in designing, developing, and executing automated testing solutions across web applications, APIs, and enterprise systems. You'll work closely with developers, business analysts, and stakeholders to ensure solutions are thoroughly tested and delivered to the highest standards. Key Responsibilities Design and build automated test scenarios from business requirements and acceptance criteria Develop and maintain automated test suites using BMW Group-approved toolsets Execute functional, regression, integration, and end-to-end testing activities Record and analyse test results, reporting findings clearly and accurately Identify, log, and track defects through to resolution Support test environment management and release activities Collaborate with Agile delivery teams to ensure quality is embedded throughout the development lifecycle Communicate effectively with both technical and non-technical stakeholders Ensure adherence to Agile delivery standards, governance controls, and change management processes Essential Skills & Experience 3-5+ years' experience in Test Automation or Quality Engineering Strong experience with automated testing frameworks and tools including: Playwright Selenium Cucumber SpecFlow / ReqNRoll Experience with: Behaviour Driven Development (BDD) Test Driven Development (TDD) Strong coding skills in: C# (essential) Python (highly desirable) Experience testing: RESTful APIs Swagger/OpenAPI services SOAP services Web applications and user interfaces Experience with source control and CI/CD tooling: GitHub GitHub Actions Strong defect management and test execution experience Experience working within Agile environments using: Jira Confluence Desirable Experience Salesforce CRM workflow testing experience Experience within Financial Services or other highly regulated industries Exposure to mission-critical enterprise systems Strong stakeholder engagement and supplier management skills Ability to adapt quickly within fast-paced delivery environments What's on Offer? 410 per day (Inside IR35) 6-month contract , with potential for extension Hybrid working - 3 days per week onsite in Farnborough 33 days holiday entitlement Opportunity to work on a prestigious BMW Group programme Collaborative, Agile working environment with modern testing technologies Apply Now If you're an experienced Test Automation Engineer with strong Playwright, C#, and API testing expertise, and you're looking for your next contract opportunity within a globally recognised organisation, we'd like to hear from you.
Precept Recruit
ServiceNow Platform Support Analyst (1st / 2nd Line)
Precept Recruit City, Derby
Competitive Salary Derby - Hybrid Permanent We are partnering with a leading technology and managed services organisation that is continuing to invest heavily in its ServiceNow platform and digital transformation capabilities. As part of this growth, they are looking to appoint an ServiceNow Platform Support Analyst (1st / 2nd Line) on a permanent basis, to play a key role in designing, developing, and enhancing enterprise-scale ServiceNow solutions. Role Summary The ServiceNow Platform Support Analyst is responsible for providing first and second-line support for the ServiceNow platform and its associated modules. The role will act as the primary point of contact for platform incidents, service requests, defects, configuration issues, and user queries, ensuring the platform remains stable, secure, and aligned to business requirements. The successful candidate will perform incident triage, troubleshooting, root cause analysis, platform administration, configuration, scripting, testing, and deployment activities while working closely with platform owners, developers, business stakeholders, and third-party partners. This role provides an excellent opportunity to develop into a ServiceNow Developer, Technical Consultant, or Platform Administrator. Key Responsibilities Act as the first and second-line support function for ServiceNow. Investigate, diagnose and resolve platform incidents and service requests. Triage incoming tickets and determine appropriate resolution paths. Monitor platform health, integrations, scheduled jobs, and system performance. Identify recurring issues and propose permanent fixes. Perform root cause analysis on platform defects. Maintain support documentation and knowledge articles. Modules Supported ITSM CSM FSM SPM CMDB Asset Management Knowledge Management Service Portal Integration Hub Flow Designer Reporting & Dashboards Performance Analytics Custom Applications Skills & Experience Experience supporting the ServiceNow platform. Understanding of ITIL processes. Experience investigating and resolving incidents. Knowledge of: Business Rules Client Scripts UI Policies Flow Designer Notifications ACLs Import Sets Transform Maps JavaScript knowledge. Experience working with APIs (REST/SOAP). Strong troubleshooting and analytical skills. Excellent communication skills. Key Competencies Customer Focus Problem Solving Attention to Detail Communication Skills Teamwork and Collaboration
Jun 25, 2026
Full time
Competitive Salary Derby - Hybrid Permanent We are partnering with a leading technology and managed services organisation that is continuing to invest heavily in its ServiceNow platform and digital transformation capabilities. As part of this growth, they are looking to appoint an ServiceNow Platform Support Analyst (1st / 2nd Line) on a permanent basis, to play a key role in designing, developing, and enhancing enterprise-scale ServiceNow solutions. Role Summary The ServiceNow Platform Support Analyst is responsible for providing first and second-line support for the ServiceNow platform and its associated modules. The role will act as the primary point of contact for platform incidents, service requests, defects, configuration issues, and user queries, ensuring the platform remains stable, secure, and aligned to business requirements. The successful candidate will perform incident triage, troubleshooting, root cause analysis, platform administration, configuration, scripting, testing, and deployment activities while working closely with platform owners, developers, business stakeholders, and third-party partners. This role provides an excellent opportunity to develop into a ServiceNow Developer, Technical Consultant, or Platform Administrator. Key Responsibilities Act as the first and second-line support function for ServiceNow. Investigate, diagnose and resolve platform incidents and service requests. Triage incoming tickets and determine appropriate resolution paths. Monitor platform health, integrations, scheduled jobs, and system performance. Identify recurring issues and propose permanent fixes. Perform root cause analysis on platform defects. Maintain support documentation and knowledge articles. Modules Supported ITSM CSM FSM SPM CMDB Asset Management Knowledge Management Service Portal Integration Hub Flow Designer Reporting & Dashboards Performance Analytics Custom Applications Skills & Experience Experience supporting the ServiceNow platform. Understanding of ITIL processes. Experience investigating and resolving incidents. Knowledge of: Business Rules Client Scripts UI Policies Flow Designer Notifications ACLs Import Sets Transform Maps JavaScript knowledge. Experience working with APIs (REST/SOAP). Strong troubleshooting and analytical skills. Excellent communication skills. Key Competencies Customer Focus Problem Solving Attention to Detail Communication Skills Teamwork and Collaboration
James Andrews Recruitment
HR Systems Analyst
James Andrews Recruitment
We are currently working in partnership with a higher education college based in East London, who are recruiting for an HR Systems Analyst. About the Role The successful candidate will take a lead role in maintaining and developing the college s HR information system (iTrent), ensuring it meets operational, strategic and statutory requirements. You will work closely with HR, IT, Finance, MIS and Digital colleagues to deliver system improvements and support the wider people function. Responsibilities Managing the HR systems administration function Collaborating with IT, MIS, Digital, Finance and wider HR teams to schedule and execute iTrent updates Delivering training to system users Establishing clear procedures, processes and workflows for all iTrent operational activities Ensuring data structures and posts are accurate and maintained in line with finance budgets, and managing bulk uploads to support pay reviews and mass updates Supporting seamless integration between HR systems and other business systems Assisting with vendor management Leading and supporting HRIS-related projects Assessing and monitoring GDPR risks and compliance within HR systems Creating and maintaining detailed process documentation Providing expert advice to stakeholders on proposed changes to HR system data structures Producing accurate and timely management reports Overseeing regular data validation and integrity checks Leading on statutory reporting submissions Identifying areas for process improvement Supporting the Payroll team with system-related issues Required Skills Sound knowledge of HR legislation Ability to plan, prioritise and manage workloads to meet deadlines in a pressured environment Strong written and verbal communication skills, with the ability to translate technical information for non-technical audiences Analytical mindset with excellent data interpretation skills Experience using Business Objects and Power BI reporting tools (desirable) Competent in Microsoft Office, including Word, Excel and Outlook James Andrews is acting as an employment agency and business in relation to this role. At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion. Don t forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details
Jun 25, 2026
Seasonal
We are currently working in partnership with a higher education college based in East London, who are recruiting for an HR Systems Analyst. About the Role The successful candidate will take a lead role in maintaining and developing the college s HR information system (iTrent), ensuring it meets operational, strategic and statutory requirements. You will work closely with HR, IT, Finance, MIS and Digital colleagues to deliver system improvements and support the wider people function. Responsibilities Managing the HR systems administration function Collaborating with IT, MIS, Digital, Finance and wider HR teams to schedule and execute iTrent updates Delivering training to system users Establishing clear procedures, processes and workflows for all iTrent operational activities Ensuring data structures and posts are accurate and maintained in line with finance budgets, and managing bulk uploads to support pay reviews and mass updates Supporting seamless integration between HR systems and other business systems Assisting with vendor management Leading and supporting HRIS-related projects Assessing and monitoring GDPR risks and compliance within HR systems Creating and maintaining detailed process documentation Providing expert advice to stakeholders on proposed changes to HR system data structures Producing accurate and timely management reports Overseeing regular data validation and integrity checks Leading on statutory reporting submissions Identifying areas for process improvement Supporting the Payroll team with system-related issues Required Skills Sound knowledge of HR legislation Ability to plan, prioritise and manage workloads to meet deadlines in a pressured environment Strong written and verbal communication skills, with the ability to translate technical information for non-technical audiences Analytical mindset with excellent data interpretation skills Experience using Business Objects and Power BI reporting tools (desirable) Competent in Microsoft Office, including Word, Excel and Outlook James Andrews is acting as an employment agency and business in relation to this role. At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion. Don t forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details
Synapri
Senior Cyber Security & Network Analyst
Synapri Epsom, Surrey
Synapri are supporting a globally recognised Financial Services organisation looking for a Senior Cyber Security and Network Analyst to join their Business Technology Solution department to deliver end to end technology, applications, and services transformations. Responsibilities: Support the delivery and maintenance of the organisation's cyber security and network infrastructure, ensuring systems remain secure, resilient, and aligned to business needs Manage day-to-day security operations, including monitoring SIEM platforms, Firewalls, endpoint protection, and threat detection tools Investigate security incidents and vulnerabilities, recommending and implementing corrective actions where required Maintain and support network technologies including LAN/WAN, Wi-Fi, Internet connectivity, and Layer 2/3 infrastructure Contribute to cyber security and infrastructure projects, including the implementation of new security controls and technologies Perform patching, upgrades, and ongoing maintenance across security and network environments to minimise risk and downtime Develop and maintain security policies, operational procedures, technical documentation, and compliance standards Support disaster recovery and business continuity planning, testing, and readiness activities Key Experience & Skills: Palo Alto Firewalls and all associated NG services Endpoint detection and remediation Proven track record in Cyber security and understanding of cyber security analysis, tools and software Experience of implementing, supporting and developing L2/3 network infrastructure Qualys Vulnerability Management Aruba Wifi L2/3 switching - Cisco Nexus Network Load balancing Penetration Testing (3rd Party) Incident management Data Security Please apply for further information.
Jun 25, 2026
Full time
Synapri are supporting a globally recognised Financial Services organisation looking for a Senior Cyber Security and Network Analyst to join their Business Technology Solution department to deliver end to end technology, applications, and services transformations. Responsibilities: Support the delivery and maintenance of the organisation's cyber security and network infrastructure, ensuring systems remain secure, resilient, and aligned to business needs Manage day-to-day security operations, including monitoring SIEM platforms, Firewalls, endpoint protection, and threat detection tools Investigate security incidents and vulnerabilities, recommending and implementing corrective actions where required Maintain and support network technologies including LAN/WAN, Wi-Fi, Internet connectivity, and Layer 2/3 infrastructure Contribute to cyber security and infrastructure projects, including the implementation of new security controls and technologies Perform patching, upgrades, and ongoing maintenance across security and network environments to minimise risk and downtime Develop and maintain security policies, operational procedures, technical documentation, and compliance standards Support disaster recovery and business continuity planning, testing, and readiness activities Key Experience & Skills: Palo Alto Firewalls and all associated NG services Endpoint detection and remediation Proven track record in Cyber security and understanding of cyber security analysis, tools and software Experience of implementing, supporting and developing L2/3 network infrastructure Qualys Vulnerability Management Aruba Wifi L2/3 switching - Cisco Nexus Network Load balancing Penetration Testing (3rd Party) Incident management Data Security Please apply for further information.
Connect2Surrey
Systems & Information Assistant
Connect2Surrey Reigate, Surrey
Role Purpose: The Systems & Information Assistant will support the day to day activities of our team including maintaining/inputting property related information accurately & efficiently into our systems . To provide technical support to users of all property information systems and assist with reporting and analysis of data. The post holder will assist other members of the team in: - Maintaining and updating data as required. - Providing support on adhoc/ high priority projects/tasks. - Supporting automation request. - Supporting the use of data quality tools. - Data analysis tasks. Work Context: Our Systems & Information Assistant will have the opportunity to develop their knowledge of systems and data analysis and will be able to work across both the systems and data areas of the team. This will involve matrix management by the Senior Systems Analyst and Senior Data Analyst. Our team currently operates from our Woodhatch office in Reigate. However, meetings will occur at other sites to which you will be required to attend. Staff will be expected to operate in a flexible way to meet the needs of our customers and work demands, using agile working methods that allow business to be conducted from multiple locations. There is opportunity for flexible working and this can include working from home or from any of our offices. Representative Accountabilities: Planning & Organising Support senior colleagues to deliver initiatives and projects as required. Deliver a range of administrative and/or customer services in support of existing systems or processes to agreed standards, to maximise service quality and continuity. Policy and Compliance Adhere to established standards of service delivery to support any associated regulatory or technical compliance requirements. People & partnerships Receive and respond to everyday enquiries from colleagues and customers to provide a timely, courteous and effective service. May be required to assist in the recruitment, selection and supervision processes to ensure high standards of team delivery. Resources May be required to raise invoices and manage payments. Analysis, Reporting & Documentation Provide and manipulate data for statistical purposes and run and present standard reports. Assist in undertaking research and analysis of information and prepare reports in prescribed formats. Prepare and dispatch a range of correspondence/ documents to ensure efficient response to enquiries and timely conclusion of any process connected with the defined area of activity. Duties for all Values: To uphold the values and behaviours of the organisation. Equality & Diversity: To work inclusively, with a diverse range of stakeholders and promote equality of opportunity. Health, Safety & Welfare: To maintain high standards of Health, Safety and Welfare at work and take reasonable care for the health and safety of themselves and others. To have regard to and comply with safeguarding policy and procedure as appropriate. Personal Characteristics: Minimum 5 GCSEs at Grade C or above, or equivalent, or able to evidence ability at an equivalent level. Willingness to undertake professional/vocational study where appropriate. Basic understanding of the relevant area of work. Good written and oral communication skills with the ability to build sound relationships with customers. Good IT skills including database management systems, email and MS Office . Ability to work with others to improve customer service. Good administrative, analytical and organisational skills. Able to prioritise and plan own workload in the context of conflicting priorities and work on own initiative. A methodical approach to information gathering, recording and reporting. Typically previous relevant work experience in an environment supporting staff and/or public. Details of the specific qualifications: Experience of inputting, managing and analysing large volumes of data Experience of reporting on data Experience of working with Computer Aided Design (CAD) (Desired) Excellent MS Excel Skills Experience of using with SharePoint Experience of working as part of a team. Role Summary: Roles at this level typically work as part of a team to provide technical support and assistance within a given discipline and assist senior colleagues with their duties. They will carry out a range of technical administrative support or practical tasks using knowledge of general office routines and procedures, together with a broad understanding of the specific work of the service area. The work is within established processes and procedures and while it may not be subject to direct supervision, guidance is readily available. They will be expected to organise their own workload and set their own priorities within short, e.g. day-to-day or week-to-week timescales, usually reacting to clear deadlines or processes. They support more senior staff by executing the detailed processes in specific aspects of the service area and will be fully versed in all the procedures of their specialism. Connect2Surrey is a trading style of Surrey & Kent Commercial Services LLP - A joint venture between Surrey County Council & Commercial Services Kent Ltd. Connect2Surrey is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Jun 25, 2026
Seasonal
Role Purpose: The Systems & Information Assistant will support the day to day activities of our team including maintaining/inputting property related information accurately & efficiently into our systems . To provide technical support to users of all property information systems and assist with reporting and analysis of data. The post holder will assist other members of the team in: - Maintaining and updating data as required. - Providing support on adhoc/ high priority projects/tasks. - Supporting automation request. - Supporting the use of data quality tools. - Data analysis tasks. Work Context: Our Systems & Information Assistant will have the opportunity to develop their knowledge of systems and data analysis and will be able to work across both the systems and data areas of the team. This will involve matrix management by the Senior Systems Analyst and Senior Data Analyst. Our team currently operates from our Woodhatch office in Reigate. However, meetings will occur at other sites to which you will be required to attend. Staff will be expected to operate in a flexible way to meet the needs of our customers and work demands, using agile working methods that allow business to be conducted from multiple locations. There is opportunity for flexible working and this can include working from home or from any of our offices. Representative Accountabilities: Planning & Organising Support senior colleagues to deliver initiatives and projects as required. Deliver a range of administrative and/or customer services in support of existing systems or processes to agreed standards, to maximise service quality and continuity. Policy and Compliance Adhere to established standards of service delivery to support any associated regulatory or technical compliance requirements. People & partnerships Receive and respond to everyday enquiries from colleagues and customers to provide a timely, courteous and effective service. May be required to assist in the recruitment, selection and supervision processes to ensure high standards of team delivery. Resources May be required to raise invoices and manage payments. Analysis, Reporting & Documentation Provide and manipulate data for statistical purposes and run and present standard reports. Assist in undertaking research and analysis of information and prepare reports in prescribed formats. Prepare and dispatch a range of correspondence/ documents to ensure efficient response to enquiries and timely conclusion of any process connected with the defined area of activity. Duties for all Values: To uphold the values and behaviours of the organisation. Equality & Diversity: To work inclusively, with a diverse range of stakeholders and promote equality of opportunity. Health, Safety & Welfare: To maintain high standards of Health, Safety and Welfare at work and take reasonable care for the health and safety of themselves and others. To have regard to and comply with safeguarding policy and procedure as appropriate. Personal Characteristics: Minimum 5 GCSEs at Grade C or above, or equivalent, or able to evidence ability at an equivalent level. Willingness to undertake professional/vocational study where appropriate. Basic understanding of the relevant area of work. Good written and oral communication skills with the ability to build sound relationships with customers. Good IT skills including database management systems, email and MS Office . Ability to work with others to improve customer service. Good administrative, analytical and organisational skills. Able to prioritise and plan own workload in the context of conflicting priorities and work on own initiative. A methodical approach to information gathering, recording and reporting. Typically previous relevant work experience in an environment supporting staff and/or public. Details of the specific qualifications: Experience of inputting, managing and analysing large volumes of data Experience of reporting on data Experience of working with Computer Aided Design (CAD) (Desired) Excellent MS Excel Skills Experience of using with SharePoint Experience of working as part of a team. Role Summary: Roles at this level typically work as part of a team to provide technical support and assistance within a given discipline and assist senior colleagues with their duties. They will carry out a range of technical administrative support or practical tasks using knowledge of general office routines and procedures, together with a broad understanding of the specific work of the service area. The work is within established processes and procedures and while it may not be subject to direct supervision, guidance is readily available. They will be expected to organise their own workload and set their own priorities within short, e.g. day-to-day or week-to-week timescales, usually reacting to clear deadlines or processes. They support more senior staff by executing the detailed processes in specific aspects of the service area and will be fully versed in all the procedures of their specialism. Connect2Surrey is a trading style of Surrey & Kent Commercial Services LLP - A joint venture between Surrey County Council & Commercial Services Kent Ltd. Connect2Surrey is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Robert Walters
Financial Performance & Systems Analyst
Robert Walters Liverpool, Merseyside
My client, a leading professional services business, are looking to recruit a systems savvy Financial Analyst to join their head office in Liverpool City Centre. The Financial Performance and Systems Analyst will play a pivotal role in enhancing the finance function, by maintaining and optimising financial planning systems, supporting the delivery of high-quality, insightful reporting, and ensuring robust data integrity. This position offers you the opportunity to bridge finance, data, and technology, working closely with knowledgeable colleagues who value openness, accountability, and teamwork. You will be empowered to drive meaningful improvements in processes and outputs, leveraging a modern finance tech stack including Workday Adaptive Planning, Snowflake, and Power BI. If you are passionate about transparent financial information and enjoy collaborating across teams to deliver trusted insights that support decision-making, this is an exceptional opportunity to make a tangible impact while developing your skills in a supportive environment. What you'll do: Act as a primary user and administrator for Workday Adaptive Planning by maintaining models, hierarchies, and data structures to ensure optimal system performance. Support seamless data integration between Workday ERP, Snowflake, and various reporting tools to guarantee reliable data flows across platforms. Take responsibility for identifying and resolving system issues proactively while supporting upgrades, enhancements, and continuous improvement initiatives. Collaborate effectively with IT teams, data specialists, and external vendors to maintain robust system operations and address technical challenges. Drive improvements in reporting and planning processes through automation initiatives that reduce manual work and enhance efficiency. Ensure strong data governance by implementing controls and reconciliation procedures across all sources to uphold accuracy and transparency. Promote smarter system design by integrating financial data across FP&A and Financial Control functions for improved usability of outputs. Partner closely with finance business partners and wider stakeholders to understand their needs and translate requirements into effective reporting solutions. Provide comprehensive training and support to users of Adaptive Planning, Power BI, and other reporting tools to foster knowledge sharing within the team. Develop clear dashboards and reports using Power BI while analysing financial performance trends to provide actionable insights for budgeting, forecasting, and long-range planning. What you bring: Demonstrated experience in financial reporting or FP&A roles or management accounting positions where you have delivered high-quality outputs. Proven expertise with Workday Adaptive Planning or similar financial planning systems including model maintenance and administration responsibilities. Hands-on experience working with Workday ERP data structures which enables you to manage integrations confidently. Advanced Excel skills encompassing complex formulas, modelling techniques, and large-scale data manipulation for accurate analysis. Practical experience building interactive reports or dashboards using Power BI that translate raw data into actionable insights for stakeholders. Familiarity with Snowflake or comparable cloud-based data platforms for integrated reporting solutions. Exceptional analytical skills paired with meticulous attention to detail ensuring all outputs are accurate and trustworthy. Ability to take ownership of assigned tasks while delivering results that meet agreed timelines without compromising quality standards. Excellent communication skills allowing you to present information openly so it is easily understood by both technical experts and non-specialists alike. Knowledge of SQL or other data querying tools; experience with system integrations or finance transformation projects; Professional accounting qualification (CIMA/ACCA/ACA) Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Jun 24, 2026
Full time
My client, a leading professional services business, are looking to recruit a systems savvy Financial Analyst to join their head office in Liverpool City Centre. The Financial Performance and Systems Analyst will play a pivotal role in enhancing the finance function, by maintaining and optimising financial planning systems, supporting the delivery of high-quality, insightful reporting, and ensuring robust data integrity. This position offers you the opportunity to bridge finance, data, and technology, working closely with knowledgeable colleagues who value openness, accountability, and teamwork. You will be empowered to drive meaningful improvements in processes and outputs, leveraging a modern finance tech stack including Workday Adaptive Planning, Snowflake, and Power BI. If you are passionate about transparent financial information and enjoy collaborating across teams to deliver trusted insights that support decision-making, this is an exceptional opportunity to make a tangible impact while developing your skills in a supportive environment. What you'll do: Act as a primary user and administrator for Workday Adaptive Planning by maintaining models, hierarchies, and data structures to ensure optimal system performance. Support seamless data integration between Workday ERP, Snowflake, and various reporting tools to guarantee reliable data flows across platforms. Take responsibility for identifying and resolving system issues proactively while supporting upgrades, enhancements, and continuous improvement initiatives. Collaborate effectively with IT teams, data specialists, and external vendors to maintain robust system operations and address technical challenges. Drive improvements in reporting and planning processes through automation initiatives that reduce manual work and enhance efficiency. Ensure strong data governance by implementing controls and reconciliation procedures across all sources to uphold accuracy and transparency. Promote smarter system design by integrating financial data across FP&A and Financial Control functions for improved usability of outputs. Partner closely with finance business partners and wider stakeholders to understand their needs and translate requirements into effective reporting solutions. Provide comprehensive training and support to users of Adaptive Planning, Power BI, and other reporting tools to foster knowledge sharing within the team. Develop clear dashboards and reports using Power BI while analysing financial performance trends to provide actionable insights for budgeting, forecasting, and long-range planning. What you bring: Demonstrated experience in financial reporting or FP&A roles or management accounting positions where you have delivered high-quality outputs. Proven expertise with Workday Adaptive Planning or similar financial planning systems including model maintenance and administration responsibilities. Hands-on experience working with Workday ERP data structures which enables you to manage integrations confidently. Advanced Excel skills encompassing complex formulas, modelling techniques, and large-scale data manipulation for accurate analysis. Practical experience building interactive reports or dashboards using Power BI that translate raw data into actionable insights for stakeholders. Familiarity with Snowflake or comparable cloud-based data platforms for integrated reporting solutions. Exceptional analytical skills paired with meticulous attention to detail ensuring all outputs are accurate and trustworthy. Ability to take ownership of assigned tasks while delivering results that meet agreed timelines without compromising quality standards. Excellent communication skills allowing you to present information openly so it is easily understood by both technical experts and non-specialists alike. Knowledge of SQL or other data querying tools; experience with system integrations or finance transformation projects; Professional accounting qualification (CIMA/ACCA/ACA) Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Eclipse IT Recruitment
Customer Support Analyst
Eclipse IT Recruitment Leicester, Leicestershire
Our clients highly prioritise delivering exceptional customer service and are dedicated to ensuring the smooth functioning of their Enterprise System. They are in search of a skilled Customer Support Analyst to help address customer inquiries and issues related to their ERP. The analyst will collaborate with clients both remotely and in-person when necessary, providing assistance in system configuration and troubleshooting with the goal of resolving issues efficiently. Exceptional problem-solving abilities, along with excellent communication and customer service skills, are qualities that will set outstanding candidates apart. The role These duties must consistently align with the current company policies, and due to the dynamic nature of our business, your job description may evolve over time. Periodically, you may also be called upon to engage in other tasks of a similar nature that align with your skills and capabilities, as directed by management. Serve as the primary point of contact for resolving ERP issues and delivering technical support to end users. Investigate and troubleshoot complex problems to identify effective solutions. Monitor and manage ERP incidents, ensuring timely resolution and clear communication with customers. Escalate high-priority incidents and non-conformance with SLA as needed. Provide guidance and assistance to end-users on system functionality, processes, and best practices. Effectively manage and prioritise the outstanding call list. Proactively monitor and update assigned incidents to ensure timely resolution. Request assistance from the development team for incidents requiring specialised knowledge. Undertake software development when necessary, adhering to company standards and managing work through the version control system. Promote and uphold high levels of customer service and satisfaction. Analyse and assess user requirements, propose system enhancements if necessary, and escalate requests to the development team. Document support activities, incident resolutions, and create knowledge base articles for future reference. Reports expected from you Document all work performed on a timesheet for accurate time tracking. Log all support issues systematically within the support system. Provide the line manager with real-time information on actual hours and current progress for ongoing projects. Your skills and qualifications Proven experience in roles such as an IT help desk technician or similar customer support positions. Proficient in supporting integrations with third-party applications. While Crystal Reports proficiency is not essential, it would be advantageous, and the successful candidate may be required to undergo training. Familiarity with WMS Systems is a plus. Tech-savvy individual with experience in a technology-related field. Capable of breaking down technological processes and delivering clear, step-by-step instructions. Excellent verbal and written communication skills. Self-motivated with a keen willingness to learn. Dedication to providing exceptional customer service. Team-oriented mindset with openness to constructive feedback. Enthusiastic about learning new technologies and systems. Demonstrated expertise in supporting Office 365, Active Directory, Windows 10/11, and Windows Server operating systems. In-depth knowledge of computer systems, including experience troubleshooting both hardware and software. Ability to diagnose and resolve various technical issues. Strong problem-solving, analytical, and debugging skills, with the ability to work effectively in a team environment
Jun 24, 2026
Full time
Our clients highly prioritise delivering exceptional customer service and are dedicated to ensuring the smooth functioning of their Enterprise System. They are in search of a skilled Customer Support Analyst to help address customer inquiries and issues related to their ERP. The analyst will collaborate with clients both remotely and in-person when necessary, providing assistance in system configuration and troubleshooting with the goal of resolving issues efficiently. Exceptional problem-solving abilities, along with excellent communication and customer service skills, are qualities that will set outstanding candidates apart. The role These duties must consistently align with the current company policies, and due to the dynamic nature of our business, your job description may evolve over time. Periodically, you may also be called upon to engage in other tasks of a similar nature that align with your skills and capabilities, as directed by management. Serve as the primary point of contact for resolving ERP issues and delivering technical support to end users. Investigate and troubleshoot complex problems to identify effective solutions. Monitor and manage ERP incidents, ensuring timely resolution and clear communication with customers. Escalate high-priority incidents and non-conformance with SLA as needed. Provide guidance and assistance to end-users on system functionality, processes, and best practices. Effectively manage and prioritise the outstanding call list. Proactively monitor and update assigned incidents to ensure timely resolution. Request assistance from the development team for incidents requiring specialised knowledge. Undertake software development when necessary, adhering to company standards and managing work through the version control system. Promote and uphold high levels of customer service and satisfaction. Analyse and assess user requirements, propose system enhancements if necessary, and escalate requests to the development team. Document support activities, incident resolutions, and create knowledge base articles for future reference. Reports expected from you Document all work performed on a timesheet for accurate time tracking. Log all support issues systematically within the support system. Provide the line manager with real-time information on actual hours and current progress for ongoing projects. Your skills and qualifications Proven experience in roles such as an IT help desk technician or similar customer support positions. Proficient in supporting integrations with third-party applications. While Crystal Reports proficiency is not essential, it would be advantageous, and the successful candidate may be required to undergo training. Familiarity with WMS Systems is a plus. Tech-savvy individual with experience in a technology-related field. Capable of breaking down technological processes and delivering clear, step-by-step instructions. Excellent verbal and written communication skills. Self-motivated with a keen willingness to learn. Dedication to providing exceptional customer service. Team-oriented mindset with openness to constructive feedback. Enthusiastic about learning new technologies and systems. Demonstrated expertise in supporting Office 365, Active Directory, Windows 10/11, and Windows Server operating systems. In-depth knowledge of computer systems, including experience troubleshooting both hardware and software. Ability to diagnose and resolve various technical issues. Strong problem-solving, analytical, and debugging skills, with the ability to work effectively in a team environment
Hays
Interim Commercial Finance Analyst
Hays
Commercial Finance Large, Complex Org Up to £375 DailyRate 6-9Month Contract 2x Opportunities Hybrid Your new company You will be joining a large, complex, contract-led infrastructure business, operating across major long-term frameworks. The organisation is PE-backed, commercially driven, and continues to invest heavily in its finance and commercial capability as its portfolio grows. Due to internal change and an expanding senior leadership remit, the business is now seeking 2x additional interim commercial finance support to ensure continuity and robustness across key contracts. Your new role As an Interim Commercial Finance Analyst, you will play a pivotal role supporting one of the organisation's largest and most commercially complex contracts. Reporting into the Head of Commercial Finance, you will act as a key link between finance, operations, and commercial teams. This is a highly hands-on role, requiring someone who can hit the ground running, quickly understand contract mechanics, and work comfortably with detailed operational and financial data. Key responsibilities will include: Producing weekly and monthly P&L reporting, using operational and commercial data to drive insight Ownership of forecasting, variance analysis, and rolling reforecasts, ensuring forecast accuracy and transparency Detailed margin analysis, revenue recognition, and contract performance tracking Managing accrued income and WIP, ensuring accurate balance sheet treatment and cashflow forecasting Supporting month-end close with robust commentary and variance explanations Working closely with non-finance stakeholders, including Quantity Surveyors and operational leads, to translate financial performance into operational actions Operating within a manual-process, Excel-heavy environment, identifying risks, trends, and data inconsistencies The role is offered on an interim basis for 6-9 months, with two days per week onsite. What you'll need to succeed To be successful in this role, you will be a commercially minded finance professional with strong contract exposure and the confidence to operate independently. You will ideally bring: Experience in Commercial Finance, Finance Business Partnering, or Contract Finance roles Strong understanding of contract mechanics, revenue recognition, and margin drivers Proven capability across forecasting, P&L ownership, and cashflow Advanced Excel skills, with the ability to manipulate and analyse large, complex datasets Experience working in PE-backed, fast-paced, or operationally complex environments Strong stakeholder engagement skills, particularly with operational and commercial teams Systems exposure to NetSuite or similar ERP systems (highly desirable) What you'll get in return In return, you will receive: A day rate of £300-£375, depending on experience A 6-9 month interim assignment with potential for extension Hybrid working, with two days onsite per week Exposure to high-profile contracts within a commercially sophisticated business The opportunity to work closely with senior finance leadership during a period of transformation What you need to do now If you're interested in this role, please click "apply" and we will revert to the most relevant applications as soon as possible. If this job isn't quite right for you, but you're an accountant looking for a new job in finance, please contact Benjamin Stanton at the Hays Senior Finance team in Manchester.
Jun 24, 2026
Seasonal
Commercial Finance Large, Complex Org Up to £375 DailyRate 6-9Month Contract 2x Opportunities Hybrid Your new company You will be joining a large, complex, contract-led infrastructure business, operating across major long-term frameworks. The organisation is PE-backed, commercially driven, and continues to invest heavily in its finance and commercial capability as its portfolio grows. Due to internal change and an expanding senior leadership remit, the business is now seeking 2x additional interim commercial finance support to ensure continuity and robustness across key contracts. Your new role As an Interim Commercial Finance Analyst, you will play a pivotal role supporting one of the organisation's largest and most commercially complex contracts. Reporting into the Head of Commercial Finance, you will act as a key link between finance, operations, and commercial teams. This is a highly hands-on role, requiring someone who can hit the ground running, quickly understand contract mechanics, and work comfortably with detailed operational and financial data. Key responsibilities will include: Producing weekly and monthly P&L reporting, using operational and commercial data to drive insight Ownership of forecasting, variance analysis, and rolling reforecasts, ensuring forecast accuracy and transparency Detailed margin analysis, revenue recognition, and contract performance tracking Managing accrued income and WIP, ensuring accurate balance sheet treatment and cashflow forecasting Supporting month-end close with robust commentary and variance explanations Working closely with non-finance stakeholders, including Quantity Surveyors and operational leads, to translate financial performance into operational actions Operating within a manual-process, Excel-heavy environment, identifying risks, trends, and data inconsistencies The role is offered on an interim basis for 6-9 months, with two days per week onsite. What you'll need to succeed To be successful in this role, you will be a commercially minded finance professional with strong contract exposure and the confidence to operate independently. You will ideally bring: Experience in Commercial Finance, Finance Business Partnering, or Contract Finance roles Strong understanding of contract mechanics, revenue recognition, and margin drivers Proven capability across forecasting, P&L ownership, and cashflow Advanced Excel skills, with the ability to manipulate and analyse large, complex datasets Experience working in PE-backed, fast-paced, or operationally complex environments Strong stakeholder engagement skills, particularly with operational and commercial teams Systems exposure to NetSuite or similar ERP systems (highly desirable) What you'll get in return In return, you will receive: A day rate of £300-£375, depending on experience A 6-9 month interim assignment with potential for extension Hybrid working, with two days onsite per week Exposure to high-profile contracts within a commercially sophisticated business The opportunity to work closely with senior finance leadership during a period of transformation What you need to do now If you're interested in this role, please click "apply" and we will revert to the most relevant applications as soon as possible. If this job isn't quite right for you, but you're an accountant looking for a new job in finance, please contact Benjamin Stanton at the Hays Senior Finance team in Manchester.
Adecco
IT Service Desk Support Analyst
Adecco City, Edinburgh
JOB TITLE: IT Service Desk Support Analyst START DATE: 1st September PAY: 15.81 per hour LOCATION: Edinburgh Sighthill North HOURS: Full Time, 35 hours per week WORKING PATTERN: Our work style is hybrid, which involves spending at least 2 days per week, or 40% of your time, in the office. You'll work 35 hours per week across Monday to Friday, with shift rotations between 7:00am and 7:00pm. The current rotation includes 4 weeks of early shifts (finishing between 2:30pm and 5:30pm) and 1 week of late shifts (finishing between 6:00pm and 7:00pm). You'll also work 1 Saturday in every 5 weeks. Shifts are provided at least 4 weeks in advance, helping you plan your work-life balance. About this opportunity We are looking for customer-focused individuals with a passion for technology and delivering outstanding service to join our in-house IT Service Desk team. As a Colleague IT Service Desk Support Analyst, you'll be the first point of contact for colleagues across Lloyds Banking Group, providing support and guidance on a wide range of IT-related issues. You'll play a key role in helping colleagues resolve technical problems quickly and efficiently while delivering an exceptional customer experience. This role is ideal for someone who enjoys troubleshooting, problem-solving, and helping others. It also offers a fantastic opportunity to gain exposure to the IT infrastructure, support processes, and continuous improvement initiatives that support one of the UK's largest banking groups. You'll build strong relationships with colleagues across the organisation while working closely with a broad range of internal IT teams. Day to day, you'll be: Providing outstanding customer service and support to colleagues across the business. Acting as the first point of contact for IT-related queries via phone and online channels. Taking ownership of incidents and service requests through to resolution. Diagnosing and troubleshooting technical issues in a professional and efficient manner. Supporting colleagues working both remotely and in office environments. Building rapport quickly to gather relevant information and identify solutions. Maintaining accurate records and ensuring a high standard of service delivery. Identifying opportunities to improve customer journeys and service processes. Delivering support with empathy, professionalism, and attention to detail. Why Lloyds Banking Group? Join us and become part of a team that helps keep colleagues connected and productive every day. As well as gaining valuable exposure to a wide range of technologies and support functions, you'll work alongside experienced professionals in a collaborative environment that supports development and career progression. Benefits Hybrid working model with approximately 60% home working and 40% office-based working. Comprehensive training and ongoing support. Exposure to a broad range of IT systems and technologies. Opportunity to develop technical and customer service skills. Career progression opportunities within Lloyds Banking Group. Weekly pay. Online payslips. Dedicated aftercare team. Annual leave allowance. Employee Assistance Programme. Access to Able Futures. Eyecare vouchers. Access to Boost benefits including shopping discounts, attraction tickets, and services. Smart Spending App. Workplace Pension Scheme. What you'll need PreviousIT support experience is essential. Experience supporting users on Windows Operating Systems. Strong troubleshooting skills across Microsoft Office 365/Office 2016 applications, including Outlook, Word, Excel, and PowerPoint. Experience using Microsoft Azure and Active Directory. Knowledge of the Microsoft Managed Device (MMD) environment/platform. Experience supporting both office-based and remote colleagues, including home network and peripheral connectivity issues. Strong communication and customer service skills. Excellent attention to detail. The ability to build rapport quickly and gather information effectively. A proactive mindset with a focus on continuous improvement. Strong problem-solving and analytical skills. About working for us Our focus is to ensure we're inclusive every day and build an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity, or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and launch a dedicated Working with Cancer initiative. That's why we especially welcome applications from under-represented groups. We're disability confident. If you'd like reasonable adjustments to be made to our recruitment processes, just let us know. If you're excited by the thought of becoming part of our team, apply today. We'd love to hear from you! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Jun 24, 2026
Seasonal
JOB TITLE: IT Service Desk Support Analyst START DATE: 1st September PAY: 15.81 per hour LOCATION: Edinburgh Sighthill North HOURS: Full Time, 35 hours per week WORKING PATTERN: Our work style is hybrid, which involves spending at least 2 days per week, or 40% of your time, in the office. You'll work 35 hours per week across Monday to Friday, with shift rotations between 7:00am and 7:00pm. The current rotation includes 4 weeks of early shifts (finishing between 2:30pm and 5:30pm) and 1 week of late shifts (finishing between 6:00pm and 7:00pm). You'll also work 1 Saturday in every 5 weeks. Shifts are provided at least 4 weeks in advance, helping you plan your work-life balance. About this opportunity We are looking for customer-focused individuals with a passion for technology and delivering outstanding service to join our in-house IT Service Desk team. As a Colleague IT Service Desk Support Analyst, you'll be the first point of contact for colleagues across Lloyds Banking Group, providing support and guidance on a wide range of IT-related issues. You'll play a key role in helping colleagues resolve technical problems quickly and efficiently while delivering an exceptional customer experience. This role is ideal for someone who enjoys troubleshooting, problem-solving, and helping others. It also offers a fantastic opportunity to gain exposure to the IT infrastructure, support processes, and continuous improvement initiatives that support one of the UK's largest banking groups. You'll build strong relationships with colleagues across the organisation while working closely with a broad range of internal IT teams. Day to day, you'll be: Providing outstanding customer service and support to colleagues across the business. Acting as the first point of contact for IT-related queries via phone and online channels. Taking ownership of incidents and service requests through to resolution. Diagnosing and troubleshooting technical issues in a professional and efficient manner. Supporting colleagues working both remotely and in office environments. Building rapport quickly to gather relevant information and identify solutions. Maintaining accurate records and ensuring a high standard of service delivery. Identifying opportunities to improve customer journeys and service processes. Delivering support with empathy, professionalism, and attention to detail. Why Lloyds Banking Group? Join us and become part of a team that helps keep colleagues connected and productive every day. As well as gaining valuable exposure to a wide range of technologies and support functions, you'll work alongside experienced professionals in a collaborative environment that supports development and career progression. Benefits Hybrid working model with approximately 60% home working and 40% office-based working. Comprehensive training and ongoing support. Exposure to a broad range of IT systems and technologies. Opportunity to develop technical and customer service skills. Career progression opportunities within Lloyds Banking Group. Weekly pay. Online payslips. Dedicated aftercare team. Annual leave allowance. Employee Assistance Programme. Access to Able Futures. Eyecare vouchers. Access to Boost benefits including shopping discounts, attraction tickets, and services. Smart Spending App. Workplace Pension Scheme. What you'll need PreviousIT support experience is essential. Experience supporting users on Windows Operating Systems. Strong troubleshooting skills across Microsoft Office 365/Office 2016 applications, including Outlook, Word, Excel, and PowerPoint. Experience using Microsoft Azure and Active Directory. Knowledge of the Microsoft Managed Device (MMD) environment/platform. Experience supporting both office-based and remote colleagues, including home network and peripheral connectivity issues. Strong communication and customer service skills. Excellent attention to detail. The ability to build rapport quickly and gather information effectively. A proactive mindset with a focus on continuous improvement. Strong problem-solving and analytical skills. About working for us Our focus is to ensure we're inclusive every day and build an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity, or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and launch a dedicated Working with Cancer initiative. That's why we especially welcome applications from under-represented groups. We're disability confident. If you'd like reasonable adjustments to be made to our recruitment processes, just let us know. If you're excited by the thought of becoming part of our team, apply today. We'd love to hear from you! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Adecco
Market Data and Trade Systems Analyst
Adecco
Job Title: Market Data and Trade Systems Analyst (AVP) Contract Length: 6 Months (Potential extension) Working Pattern: Full Time Location: London (Hybrid) About the Role: Our client, a leading organisation in the financial services industry, is seeking a Market Data and Trade Systems Analyst (AVP) to join their team. This role is pivotal in supporting, administering, and continuously enhancing Market Data Systems (MDS) and Trading Applications across the EMEA region. You will ensure the stability, performance, and security of critical market data platforms and trading systems used by Front Office teams. Key Responsibilities: Market Data & Trading Systems Support: Act as the primary point of contact for support, maintenance, and enhancements across MDS and Trading Applications. Provide end-to-end troubleshooting across infrastructure, platforms, and applications, ensuring high availability of services. System Maintenance & Administration: Monitor, maintain, and develop MDS and trading system infrastructure. Manage server and application upgrades while ensuring compliance with internal policies and regulatory requirements. Incident, Change & Lifecycle Management: Engage in the full software development lifecycle, including testing, release management, and deployment. Maintain detailed incident records and participate in change management processes. Collaboration & Stakeholder Management: Work closely with internal IT teams and coordinate with vendors for system support. Engage with business users to understand requirements and provide effective solutions. Security, Risk & Compliance: Support IT Security, Audit, and Compliance teams with queries and remediation activities. Ensure all systems meet corporate, regulatory, and contractual compliance requirements. Technical Environment & Platforms: Market Data Platforms: LSEG (FXT, FXAll, Eikon/Workspace), Bloomberg (TOMS, RFQ), ICAP/EBS/BrokerTec, and other IDBs. Trade Systems & Applications: Deal Tracker Suite, Internet-based trading platforms (e.g., BARX, CitiVelocity), and algorithmic trading platforms. Infrastructure & Tools: SCCM, Citrix, remote access tools, and troubleshooting for network, firewall, and connectivity issues. Key Skills & Attributes: Strong knowledge of market data platforms and trading systems. Proven troubleshooting capabilities across applications, infrastructure, and networks. Understanding of Front Office priorities and trading environments. Excellent stakeholder management and communication skills. High attention to detail in documentation and compliance. Ability to manage multiple priorities in a complex technical environment. Proactive approach to system improvement and risk management. Working Environment: This is a collaborative role based in London, working with global IT teams, vendors, and Front Office users. You will be involved in both operational support and project delivery, contributing to infrastructure and application rollout projects across EMEA. How to Apply: If you are a proactive Market Data and Trade Systems Analyst with the skills and experience outlined above, we encourage you to apply. Join our client in enhancing their market data and trading capabilities while ensuring compliance and performance excellence. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Jun 24, 2026
Contractor
Job Title: Market Data and Trade Systems Analyst (AVP) Contract Length: 6 Months (Potential extension) Working Pattern: Full Time Location: London (Hybrid) About the Role: Our client, a leading organisation in the financial services industry, is seeking a Market Data and Trade Systems Analyst (AVP) to join their team. This role is pivotal in supporting, administering, and continuously enhancing Market Data Systems (MDS) and Trading Applications across the EMEA region. You will ensure the stability, performance, and security of critical market data platforms and trading systems used by Front Office teams. Key Responsibilities: Market Data & Trading Systems Support: Act as the primary point of contact for support, maintenance, and enhancements across MDS and Trading Applications. Provide end-to-end troubleshooting across infrastructure, platforms, and applications, ensuring high availability of services. System Maintenance & Administration: Monitor, maintain, and develop MDS and trading system infrastructure. Manage server and application upgrades while ensuring compliance with internal policies and regulatory requirements. Incident, Change & Lifecycle Management: Engage in the full software development lifecycle, including testing, release management, and deployment. Maintain detailed incident records and participate in change management processes. Collaboration & Stakeholder Management: Work closely with internal IT teams and coordinate with vendors for system support. Engage with business users to understand requirements and provide effective solutions. Security, Risk & Compliance: Support IT Security, Audit, and Compliance teams with queries and remediation activities. Ensure all systems meet corporate, regulatory, and contractual compliance requirements. Technical Environment & Platforms: Market Data Platforms: LSEG (FXT, FXAll, Eikon/Workspace), Bloomberg (TOMS, RFQ), ICAP/EBS/BrokerTec, and other IDBs. Trade Systems & Applications: Deal Tracker Suite, Internet-based trading platforms (e.g., BARX, CitiVelocity), and algorithmic trading platforms. Infrastructure & Tools: SCCM, Citrix, remote access tools, and troubleshooting for network, firewall, and connectivity issues. Key Skills & Attributes: Strong knowledge of market data platforms and trading systems. Proven troubleshooting capabilities across applications, infrastructure, and networks. Understanding of Front Office priorities and trading environments. Excellent stakeholder management and communication skills. High attention to detail in documentation and compliance. Ability to manage multiple priorities in a complex technical environment. Proactive approach to system improvement and risk management. Working Environment: This is a collaborative role based in London, working with global IT teams, vendors, and Front Office users. You will be involved in both operational support and project delivery, contributing to infrastructure and application rollout projects across EMEA. How to Apply: If you are a proactive Market Data and Trade Systems Analyst with the skills and experience outlined above, we encourage you to apply. Join our client in enhancing their market data and trading capabilities while ensuring compliance and performance excellence. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Robert Walters
VP Business Analyst - Sales & Trading - Banking
Robert Walters
This is an exceptional opportunity for you to join a leading international banking group as a Vice President Business Analyst within the Sales and Trading division, based in London. The organisation is renowned for its commitment to supporting clients' long-term ambitions through a universal banking platform and award-winning products, offering you the chance to work on a diverse range of projects that drive meaningful transformation across EMEA. To excel as Vice President Business Analyst Sales and Trading you will bring substantial experience gained within financial services-preferably in environments where Sales & Trading products are central. Your background should demonstrate not only technical proficiency but also an empathetic approach towards stakeholder engagement; your interpersonal skills will enable you to connect meaningfully with colleagues at all levels. You have a track record of successfully navigating complex regulatory landscapes while balancing competing priorities under pressure. Your analytical mindset allows you to break down intricate problems into manageable components without losing sight of broader strategic goals. You are comfortable facilitating workshops or meetings where differing viewpoints must be harmonised into cohesive solutions. Above all else your commitment to accuracy ensures that every deliverable meets rigorous standards-whether it's process documentation for audit purposes or briefing materials for executive leadership. Your proactive nature means you anticipate challenges before they arise while remaining open-minded about alternative approaches suggested by others. Degree educated with professional qualifications in Business Analysis highly desirable; evidence of ongoing professional development is valued. 5-10 years' experience as a Business Analyst within financial services environments-ideally with exposure to Sales & Trading products or front-to-back office processes. Comprehensive understanding of banking products including Sales & Trading as well as familiarity with relevant regulatory frameworks impacting these areas. Demonstrated success delivering both regulatory-driven and business-led change initiatives affecting systems architecture, operational processes, or organisational structures. Proficiency in producing detailed gap analyses, target operating models, process maps, business requirements documents (BRDs), test scripts/artefacts for UAT phases. If this role is of interest, please apply below. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Jun 24, 2026
Full time
This is an exceptional opportunity for you to join a leading international banking group as a Vice President Business Analyst within the Sales and Trading division, based in London. The organisation is renowned for its commitment to supporting clients' long-term ambitions through a universal banking platform and award-winning products, offering you the chance to work on a diverse range of projects that drive meaningful transformation across EMEA. To excel as Vice President Business Analyst Sales and Trading you will bring substantial experience gained within financial services-preferably in environments where Sales & Trading products are central. Your background should demonstrate not only technical proficiency but also an empathetic approach towards stakeholder engagement; your interpersonal skills will enable you to connect meaningfully with colleagues at all levels. You have a track record of successfully navigating complex regulatory landscapes while balancing competing priorities under pressure. Your analytical mindset allows you to break down intricate problems into manageable components without losing sight of broader strategic goals. You are comfortable facilitating workshops or meetings where differing viewpoints must be harmonised into cohesive solutions. Above all else your commitment to accuracy ensures that every deliverable meets rigorous standards-whether it's process documentation for audit purposes or briefing materials for executive leadership. Your proactive nature means you anticipate challenges before they arise while remaining open-minded about alternative approaches suggested by others. Degree educated with professional qualifications in Business Analysis highly desirable; evidence of ongoing professional development is valued. 5-10 years' experience as a Business Analyst within financial services environments-ideally with exposure to Sales & Trading products or front-to-back office processes. Comprehensive understanding of banking products including Sales & Trading as well as familiarity with relevant regulatory frameworks impacting these areas. Demonstrated success delivering both regulatory-driven and business-led change initiatives affecting systems architecture, operational processes, or organisational structures. Proficiency in producing detailed gap analyses, target operating models, process maps, business requirements documents (BRDs), test scripts/artefacts for UAT phases. If this role is of interest, please apply below. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Quantum Group
Operations Analyst
Quantum Group City, London
We are inviting applications for Operations Analyst based in London for an international bank. Be both strategic and tactical for the payments operations of the bank, taking responsibilities for data-input in Equation core banking system. Essential technical knowledge in multiple payment areas i.e. Clear understanding of Equation payment modules Agency Bank - Faster Payments processing Agency Bank - Customer BACS payments Agency Bank - BACS/CHAPS payment to aggregators using RBS bankline direct portal. Agency Bank - Daily Electronic clearing using Equation system Swift Payments processing using Equation Real Estate Loans on-boarding in Equation Real Estate Loans servicing in Equation Managing aggregator deposits in Equation and servicing of withdrawal and new setup requests from counter parties High level of accuracy and attention to detail when manually posting journals in the Equation system under tight deadlines and heavy workloads. Strong understanding of Nostro reconciliation processes, including daily investigation and clearance of outstanding entries and payment exceptions. Tools or Equipment Used MS Office suite, DataStore, Internet, Equation Key Skills & Requirements Ideally minimum 3 years relevant industry experience Understanding of banking instruments, procedures and dealing practices. Knowledge of various range of payment services include SWIFT, BACS, FPs and Electronic Clearing Knowledge of PSD/PSD2 is an advantage but not essential Understanding and knowledge of business processes management and systems Design automation for the use of technology as anenabler of high quality services and performance levels Good analytical, reporting and spreadsheet skills. Ability to meet timelines, good written and verbal communication skills Innovative and commercially astute individual with expertise in payments area in regulated financial services. Risk Competencies Analytical Skills - you will need to demonstrate the ability to assess data and convert it into information that helps support decisions. Industry and Market Knowledge - you will need to demonstrate the ability to understand industry practice, typical data ranges and product solutions Soft skills - you will need to demonstrate the ability to negotiate and influence communication & presentation, ability to work with stress and pressure
Jun 24, 2026
Contractor
We are inviting applications for Operations Analyst based in London for an international bank. Be both strategic and tactical for the payments operations of the bank, taking responsibilities for data-input in Equation core banking system. Essential technical knowledge in multiple payment areas i.e. Clear understanding of Equation payment modules Agency Bank - Faster Payments processing Agency Bank - Customer BACS payments Agency Bank - BACS/CHAPS payment to aggregators using RBS bankline direct portal. Agency Bank - Daily Electronic clearing using Equation system Swift Payments processing using Equation Real Estate Loans on-boarding in Equation Real Estate Loans servicing in Equation Managing aggregator deposits in Equation and servicing of withdrawal and new setup requests from counter parties High level of accuracy and attention to detail when manually posting journals in the Equation system under tight deadlines and heavy workloads. Strong understanding of Nostro reconciliation processes, including daily investigation and clearance of outstanding entries and payment exceptions. Tools or Equipment Used MS Office suite, DataStore, Internet, Equation Key Skills & Requirements Ideally minimum 3 years relevant industry experience Understanding of banking instruments, procedures and dealing practices. Knowledge of various range of payment services include SWIFT, BACS, FPs and Electronic Clearing Knowledge of PSD/PSD2 is an advantage but not essential Understanding and knowledge of business processes management and systems Design automation for the use of technology as anenabler of high quality services and performance levels Good analytical, reporting and spreadsheet skills. Ability to meet timelines, good written and verbal communication skills Innovative and commercially astute individual with expertise in payments area in regulated financial services. Risk Competencies Analytical Skills - you will need to demonstrate the ability to assess data and convert it into information that helps support decisions. Industry and Market Knowledge - you will need to demonstrate the ability to understand industry practice, typical data ranges and product solutions Soft skills - you will need to demonstrate the ability to negotiate and influence communication & presentation, ability to work with stress and pressure
Uxbridge Employment Agency
Application Support and Business Analyst
Uxbridge Employment Agency Slough, Berkshire
Application Support & Business Analyst Slough / Hybrid Working £45,000 + Excellent Benefits An exciting opportunity has arisen for an experienced Application Support & Business Analyst to join a well-established and growing organisation based in Slough. This is a hybrid role offering the chance to work closely with both IT and business stakeholders, supporting key business-critical systems while driving projects and system improvements from inception through to delivery. We are looking for a confident communicator with strong project management skills who can manage multiple priorities, engage with stakeholders at all levels, and ensure successful delivery of application changes and business improvements. The Role As the Application Support & Business Analyst, you will play a key role in supporting and enhancing business applications, identifying operational improvements, and managing system-related projects through the full lifecycle. You will work closely with internal teams and third-party suppliers to analyse business requirements, troubleshoot application issues, coordinate testing, and oversee successful system implementations. This role would suit someone who enjoys a varied position combining business analysis, application support, stakeholder engagement, and project coordination. Key Responsibilities Provide functional support for business-critical applications Analyse operational issues and application defects Gather and document business requirements Coordinate and manage application changes and system enhancements Support projects from initial scoping through to implementation and completion Liaise with external software providers and internal stakeholders Coordinate testing activities including UAT Deliver training and support to end users where required Produce clear documentation and process improvements Ensure smooth deployment of changes across test and production environments Manage multiple projects and priorities effectively Skills & Experience Required Previous experience within an Application Support Analyst, Business Analyst, or similar role Strong stakeholder management and communication skills Excellent project management and organisational abilities Experience managing projects from start through to successful completion Strong analytical and problem-solving skills Experience supporting business applications and system changes Ability to work independently and collaboratively within a team Knowledge or experience of financial software/systems would be highly advantageous Experience within financial services or regulated environments would be beneficial Strong Microsoft Office skills Benefits Hybrid working model Competitive salary of £45,000 Generous holiday allowance Pension scheme Private healthcare Life assurance Ongoing training and professional development Supportive and collaborative working environment Career progression opportunities This is an excellent opportunity for a proactive and commercially minded analyst looking to join a stable organisation where they can make a genuine impact across both systems support and business change initiatives. What You Need to Do Now: If this sounds like the role for you, don t wait - apply today with your up-to-date CV! If it s not quite right for you but you know someone perfect, refer them to us and receive a £100 voucher when they re placed and pass their probation period (terms apply). Visit our website to read more about our Double the Reward scheme in our blog. Due to the high number of applications, if you have not heard from us within 48 hours, please assume your application has been unsuccessful. A little more about us: We are Top Flight Recruitment Ltd (trading as Uxbridge Employment Agency and Windsor Employment Agency), and act as an Employment Agency when advertising permanent roles and as an Employment Business when advertising temporary or contract roles. All vacancies are advertised with written instruction from our clients. Where salaries or rates of pay are quoted, the nature of the work, location, and minimum experience, training or qualifications required are stated within the advert. We never charge fees to work-seekers, and all recruitment is carried out in line with the Conduct of Employment Agencies and Employment Businesses Regulations 2003. We take your privacy seriously. Please see our website for our full Data Privacy Notice. What You Need to Do Now: If this sounds like the role for you, don t wait - apply today with your up-to-date CV! If it s not quite right for you but you know someone perfect, refer them to us and receive a £100 voucher when they re placed and pass their probation period (terms apply). Visit our website to read more about our Double the Reward scheme in our blog. Due to the high number of applications, if you have not heard from us within 48 hours, please assume your application has been unsuccessful. A little more about us: We are Top Flight Recruitment Ltd (trading as Uxbridge Employment Agency and Windsor Employment Agency), and act as an Employment Agency when advertising permanent roles and as an Employment Business when advertising temporary or contract roles. All vacancies are advertised with written instruction from our clients. Where salaries or rates of pay are quoted, the nature of the work, location, and minimum experience, training or qualifications required are stated within the advert. We never charge fees to work-seekers, and all recruitment is carried out in line with the Conduct of Employment Agencies and Employment Businesses Regulations 2003. We take your privacy seriously. Please see our website for our full Data Privacy Notice.
Jun 24, 2026
Full time
Application Support & Business Analyst Slough / Hybrid Working £45,000 + Excellent Benefits An exciting opportunity has arisen for an experienced Application Support & Business Analyst to join a well-established and growing organisation based in Slough. This is a hybrid role offering the chance to work closely with both IT and business stakeholders, supporting key business-critical systems while driving projects and system improvements from inception through to delivery. We are looking for a confident communicator with strong project management skills who can manage multiple priorities, engage with stakeholders at all levels, and ensure successful delivery of application changes and business improvements. The Role As the Application Support & Business Analyst, you will play a key role in supporting and enhancing business applications, identifying operational improvements, and managing system-related projects through the full lifecycle. You will work closely with internal teams and third-party suppliers to analyse business requirements, troubleshoot application issues, coordinate testing, and oversee successful system implementations. This role would suit someone who enjoys a varied position combining business analysis, application support, stakeholder engagement, and project coordination. Key Responsibilities Provide functional support for business-critical applications Analyse operational issues and application defects Gather and document business requirements Coordinate and manage application changes and system enhancements Support projects from initial scoping through to implementation and completion Liaise with external software providers and internal stakeholders Coordinate testing activities including UAT Deliver training and support to end users where required Produce clear documentation and process improvements Ensure smooth deployment of changes across test and production environments Manage multiple projects and priorities effectively Skills & Experience Required Previous experience within an Application Support Analyst, Business Analyst, or similar role Strong stakeholder management and communication skills Excellent project management and organisational abilities Experience managing projects from start through to successful completion Strong analytical and problem-solving skills Experience supporting business applications and system changes Ability to work independently and collaboratively within a team Knowledge or experience of financial software/systems would be highly advantageous Experience within financial services or regulated environments would be beneficial Strong Microsoft Office skills Benefits Hybrid working model Competitive salary of £45,000 Generous holiday allowance Pension scheme Private healthcare Life assurance Ongoing training and professional development Supportive and collaborative working environment Career progression opportunities This is an excellent opportunity for a proactive and commercially minded analyst looking to join a stable organisation where they can make a genuine impact across both systems support and business change initiatives. What You Need to Do Now: If this sounds like the role for you, don t wait - apply today with your up-to-date CV! If it s not quite right for you but you know someone perfect, refer them to us and receive a £100 voucher when they re placed and pass their probation period (terms apply). Visit our website to read more about our Double the Reward scheme in our blog. Due to the high number of applications, if you have not heard from us within 48 hours, please assume your application has been unsuccessful. A little more about us: We are Top Flight Recruitment Ltd (trading as Uxbridge Employment Agency and Windsor Employment Agency), and act as an Employment Agency when advertising permanent roles and as an Employment Business when advertising temporary or contract roles. All vacancies are advertised with written instruction from our clients. Where salaries or rates of pay are quoted, the nature of the work, location, and minimum experience, training or qualifications required are stated within the advert. We never charge fees to work-seekers, and all recruitment is carried out in line with the Conduct of Employment Agencies and Employment Businesses Regulations 2003. We take your privacy seriously. Please see our website for our full Data Privacy Notice. What You Need to Do Now: If this sounds like the role for you, don t wait - apply today with your up-to-date CV! If it s not quite right for you but you know someone perfect, refer them to us and receive a £100 voucher when they re placed and pass their probation period (terms apply). Visit our website to read more about our Double the Reward scheme in our blog. Due to the high number of applications, if you have not heard from us within 48 hours, please assume your application has been unsuccessful. A little more about us: We are Top Flight Recruitment Ltd (trading as Uxbridge Employment Agency and Windsor Employment Agency), and act as an Employment Agency when advertising permanent roles and as an Employment Business when advertising temporary or contract roles. All vacancies are advertised with written instruction from our clients. Where salaries or rates of pay are quoted, the nature of the work, location, and minimum experience, training or qualifications required are stated within the advert. We never charge fees to work-seekers, and all recruitment is carried out in line with the Conduct of Employment Agencies and Employment Businesses Regulations 2003. We take your privacy seriously. Please see our website for our full Data Privacy Notice.
Sharp Consultancy
Finance & Data Analyst
Sharp Consultancy Sheffield, Yorkshire
Sharp Consultancy are delighted to be partnering with a large, market-leading manufacturing business in Sheffield in their search for a Finance & Data Analyst. This is an excellent opportunity for either a recent graduate looking to launch their career or an individual with experience in finance, reporting, analytics, or business intelligence who is looking to further develop their skills within a large and well-established organisation. As part of a growing team, you'll play a key role in supporting business performance through insightful reporting, financial analysis, and data-driven decision making. You'll work closely with stakeholders across finance, operations, and senior leadership, gaining exposure to a broad range of projects and commercial activities. The Role This is a varied position that sits at the intersection of finance and data analytics, offering the opportunity to develop both technical and commercial skills. Key responsibilities will include: Producing and maintaining financial and operational reports. Analysing large datasets to identify trends, opportunities, and performance drivers. Supporting budgeting, forecasting, and variance analysis activities. Developing and maintaining KPI dashboards and management reporting packs. Assisting with month-end reporting and performance reviews. Ensuring data accuracy through validation, reconciliation, and quality checks. Working with stakeholders across multiple departments to understand reporting requirements. Supporting continuous improvement initiatives and reporting enhancements. Providing meaningful insights to support strategic and operational decision-making. About You We are keen to hear from candidates who possess: A degree in Finance, Accounting, Economics, Mathematics, Data Analytics, Business Analytics, or a related discipline, or relevant industry experience. Strong analytical and problem-solving skills. Excellent attention to detail and a proactive approach. Advanced Excel skills and confidence working with large datasets. Strong communication skills and the ability to build relationships across the business. A genuine interest in both finance and data analytics. Experience with Power BI, SQL, Tableau, or similar reporting tools would be advantageous but is not essential. What's on Offer? Salary of £30,000 - £36,000 depending on experience. Hybrid working arrangement. Exposure to senior stakeholders and key business projects. Ongoing training and professional development. The opportunity to join a large, successful manufacturing business with a strong reputation in its sector. Clear opportunities for career progression and long-term development. This is a fantastic opportunity for an ambitious individual looking to build a career in finance, analytics, and commercial decision-making within a forward-thinking manufacturing business. To apply or find out more, please contact Sharp Consultancy today. Sharp Consultancy is a finance and accountancy recruitment specialist assisting accounting and finance divisions of businesses in the Yorkshire and Derbyshire area. With over 30 years' experience we pride ourselves on sourcing excellent finance professionals across all divisions of an accounts function. Candidates must be eligible to work in the UK full time without restriction. To apply please send your CV to the e-mail address stated, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications, we receive it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application within seven days, please note that on this occasion your application has not been successful.
Jun 24, 2026
Full time
Sharp Consultancy are delighted to be partnering with a large, market-leading manufacturing business in Sheffield in their search for a Finance & Data Analyst. This is an excellent opportunity for either a recent graduate looking to launch their career or an individual with experience in finance, reporting, analytics, or business intelligence who is looking to further develop their skills within a large and well-established organisation. As part of a growing team, you'll play a key role in supporting business performance through insightful reporting, financial analysis, and data-driven decision making. You'll work closely with stakeholders across finance, operations, and senior leadership, gaining exposure to a broad range of projects and commercial activities. The Role This is a varied position that sits at the intersection of finance and data analytics, offering the opportunity to develop both technical and commercial skills. Key responsibilities will include: Producing and maintaining financial and operational reports. Analysing large datasets to identify trends, opportunities, and performance drivers. Supporting budgeting, forecasting, and variance analysis activities. Developing and maintaining KPI dashboards and management reporting packs. Assisting with month-end reporting and performance reviews. Ensuring data accuracy through validation, reconciliation, and quality checks. Working with stakeholders across multiple departments to understand reporting requirements. Supporting continuous improvement initiatives and reporting enhancements. Providing meaningful insights to support strategic and operational decision-making. About You We are keen to hear from candidates who possess: A degree in Finance, Accounting, Economics, Mathematics, Data Analytics, Business Analytics, or a related discipline, or relevant industry experience. Strong analytical and problem-solving skills. Excellent attention to detail and a proactive approach. Advanced Excel skills and confidence working with large datasets. Strong communication skills and the ability to build relationships across the business. A genuine interest in both finance and data analytics. Experience with Power BI, SQL, Tableau, or similar reporting tools would be advantageous but is not essential. What's on Offer? Salary of £30,000 - £36,000 depending on experience. Hybrid working arrangement. Exposure to senior stakeholders and key business projects. Ongoing training and professional development. The opportunity to join a large, successful manufacturing business with a strong reputation in its sector. Clear opportunities for career progression and long-term development. This is a fantastic opportunity for an ambitious individual looking to build a career in finance, analytics, and commercial decision-making within a forward-thinking manufacturing business. To apply or find out more, please contact Sharp Consultancy today. Sharp Consultancy is a finance and accountancy recruitment specialist assisting accounting and finance divisions of businesses in the Yorkshire and Derbyshire area. With over 30 years' experience we pride ourselves on sourcing excellent finance professionals across all divisions of an accounts function. Candidates must be eligible to work in the UK full time without restriction. To apply please send your CV to the e-mail address stated, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications, we receive it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application within seven days, please note that on this occasion your application has not been successful.
Huntress - Maidstone
Service Charge and Rent Analyst
Huntress - Maidstone
Service Charge and Rent Analyst Location: Medway Salary: 50,000 per annum Contract: 6-month Fixed Term Contract (with strong likelihood of becoming permanent) The Role Huntress Recruitment is delighted to be supporting a respected housing organisation in the Chatham area in the recruitment of a Service Charge and Rent Analyst . This is an exciting opportunity to join a forward-thinking finance team, initially on a 12-month fixed term contract, with clear scope for the role to become permanent. You will play a critical role in ensuring accurate rent setting, service charge calculations, and regulatory compliance, helping to maintain financial sustainability while delivering transparency and fairness to residents. Key Responsibilities Service Charge Management Calculate, review and issue annual service charge budgets and statements Reconcile estimated vs actual service charge expenditure Support Section 20 consultation processes for major works Work closely with operational teams to validate service costs Respond to resident and internal queries regarding service charges Rent Setting & Compliance Implement annual rent increases in line with government policy Ensure compliance with regulatory requirements and internal policies Analyse rent models across social rent, affordable rent and shared ownership Maintain accurate rent records across housing stock Financial Analysis & Reporting Produce income forecasts and variance analysis Support annual budgeting and financial planning processes Prepare management reports and performance data Contribute to continuous improvement of rent and service charge processes About You We are looking for someone with: Proven experience in rent and/or service charge analysis (ideally within social housing) Strong Excel and financial modelling skills Excellent analytical and reconciliation abilities Understanding of housing rent policy and service charge legislation High attention to detail and accuracy Ability to explain financial information clearly to non-finance stakeholders Part-qualified or qualified (AAT/ACCA/CIMA) candidates are welcome but not essential. What's on Offer 50,000 salary Hybrid working Supportive and collaborative team environment Excellent exposure to strategic housing finance Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Jun 24, 2026
Contractor
Service Charge and Rent Analyst Location: Medway Salary: 50,000 per annum Contract: 6-month Fixed Term Contract (with strong likelihood of becoming permanent) The Role Huntress Recruitment is delighted to be supporting a respected housing organisation in the Chatham area in the recruitment of a Service Charge and Rent Analyst . This is an exciting opportunity to join a forward-thinking finance team, initially on a 12-month fixed term contract, with clear scope for the role to become permanent. You will play a critical role in ensuring accurate rent setting, service charge calculations, and regulatory compliance, helping to maintain financial sustainability while delivering transparency and fairness to residents. Key Responsibilities Service Charge Management Calculate, review and issue annual service charge budgets and statements Reconcile estimated vs actual service charge expenditure Support Section 20 consultation processes for major works Work closely with operational teams to validate service costs Respond to resident and internal queries regarding service charges Rent Setting & Compliance Implement annual rent increases in line with government policy Ensure compliance with regulatory requirements and internal policies Analyse rent models across social rent, affordable rent and shared ownership Maintain accurate rent records across housing stock Financial Analysis & Reporting Produce income forecasts and variance analysis Support annual budgeting and financial planning processes Prepare management reports and performance data Contribute to continuous improvement of rent and service charge processes About You We are looking for someone with: Proven experience in rent and/or service charge analysis (ideally within social housing) Strong Excel and financial modelling skills Excellent analytical and reconciliation abilities Understanding of housing rent policy and service charge legislation High attention to detail and accuracy Ability to explain financial information clearly to non-finance stakeholders Part-qualified or qualified (AAT/ACCA/CIMA) candidates are welcome but not essential. What's on Offer 50,000 salary Hybrid working Supportive and collaborative team environment Excellent exposure to strategic housing finance Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Synergize Consulting Ltd
ServiceNow Platform Developer
Synergize Consulting Ltd
ServiceNow Platform Developer Synergize Consulting is supporting a major government programme and is seeking several experienced ServiceNow Platform Developers to join a high-performing team delivering secure, mission-critical digital services. This is an opportunity to work on projects that genuinely matter, supporting the delivery of technology solutions that underpin national security and defence operations. You'll play a key role in developing and enhancing ServiceNow capabilities within a highly secure environment, helping to drive automation, operational excellence, and digital transformation across complex enterprise platforms. The Opportunity As a ServiceNow Platform Developer, you will be responsible for designing, developing, configuring, and maintaining ServiceNow solutions across a secure enterprise environment. A key focus of the role will be supporting and enhancing IT Operations Management (ITOM) capabilities, helping to improve service visibility, operational resilience, and automation across critical defence systems. Working alongside architects, business analysts, infrastructure teams, and stakeholders, you will have the opportunity to influence platform strategy and contribute to the delivery of innovative solutions using the latest ServiceNow technologies. Key Responsibilities Design, develop, and configure ServiceNow applications and platform capabilities Build and enhance workflows, integrations, forms, portals, and automation solutions Support and develop ServiceNow ITOM capabilities, including Discovery, Service Mapping, Event Management, and CMDB Collaborate with business and technical stakeholders to gather and refine requirements Support platform upgrades, enhancements, and continuous improvement initiatives Troubleshoot and resolve technical issues across the platform Ensure solutions align with security, governance, and development best practices Produce and maintain technical documentation Skills & Experience Proven experience developing and configuring ServiceNow solutions Strong understanding of ServiceNow platform architecture and development best practices Experience with JavaScript, integrations, workflows, and platform customisation Strong knowledge of IT Service Management (ITSM) and IT Operations Management (ITOM) Experience with Discovery, Service Mapping, Event Management, and CMDB Experience working within Agile delivery environments Strong communication and stakeholder engagement skills Ability to operate effectively within secure and regulated environments Desirable ServiceNow Certified System Administrator (CSA) ServiceNow Certified Application Developer (CAD) ServiceNow ITOM Implementation Specialist certification Experience supporting government, defence, or secure public sector programmes Knowledge of ITIL best practices Experience with Service Portal, Integration Hub, Flow Designer, and automation tooling Security Requirements Due to the nature of this programme: Candidates must hold current SC Clearance or be eligible to obtain SC Clearance Applicants must be Sole UK Nationals Successful candidates will be required to satisfy all government security vetting requirements What's on Offer? ? Opportunity to work on high-profile government and defence programmes ? Exposure to large-scale ServiceNow and ITOM environments ? Hybrid working model with flexibility built around delivery ? Long-term project stability and career-enhancing experience ? Collaborative and technically skilled delivery teams ? The chance to contribute to projects that have a real impact on national capability Location Hybrid working with occasional travel to secure customer sites across South West England. If you're passionate about ServiceNow, automation, ITSM, ITOM, and delivering technology solutions within highly secure environments, we'd love to hear from you.
Jun 24, 2026
Contractor
ServiceNow Platform Developer Synergize Consulting is supporting a major government programme and is seeking several experienced ServiceNow Platform Developers to join a high-performing team delivering secure, mission-critical digital services. This is an opportunity to work on projects that genuinely matter, supporting the delivery of technology solutions that underpin national security and defence operations. You'll play a key role in developing and enhancing ServiceNow capabilities within a highly secure environment, helping to drive automation, operational excellence, and digital transformation across complex enterprise platforms. The Opportunity As a ServiceNow Platform Developer, you will be responsible for designing, developing, configuring, and maintaining ServiceNow solutions across a secure enterprise environment. A key focus of the role will be supporting and enhancing IT Operations Management (ITOM) capabilities, helping to improve service visibility, operational resilience, and automation across critical defence systems. Working alongside architects, business analysts, infrastructure teams, and stakeholders, you will have the opportunity to influence platform strategy and contribute to the delivery of innovative solutions using the latest ServiceNow technologies. Key Responsibilities Design, develop, and configure ServiceNow applications and platform capabilities Build and enhance workflows, integrations, forms, portals, and automation solutions Support and develop ServiceNow ITOM capabilities, including Discovery, Service Mapping, Event Management, and CMDB Collaborate with business and technical stakeholders to gather and refine requirements Support platform upgrades, enhancements, and continuous improvement initiatives Troubleshoot and resolve technical issues across the platform Ensure solutions align with security, governance, and development best practices Produce and maintain technical documentation Skills & Experience Proven experience developing and configuring ServiceNow solutions Strong understanding of ServiceNow platform architecture and development best practices Experience with JavaScript, integrations, workflows, and platform customisation Strong knowledge of IT Service Management (ITSM) and IT Operations Management (ITOM) Experience with Discovery, Service Mapping, Event Management, and CMDB Experience working within Agile delivery environments Strong communication and stakeholder engagement skills Ability to operate effectively within secure and regulated environments Desirable ServiceNow Certified System Administrator (CSA) ServiceNow Certified Application Developer (CAD) ServiceNow ITOM Implementation Specialist certification Experience supporting government, defence, or secure public sector programmes Knowledge of ITIL best practices Experience with Service Portal, Integration Hub, Flow Designer, and automation tooling Security Requirements Due to the nature of this programme: Candidates must hold current SC Clearance or be eligible to obtain SC Clearance Applicants must be Sole UK Nationals Successful candidates will be required to satisfy all government security vetting requirements What's on Offer? ? Opportunity to work on high-profile government and defence programmes ? Exposure to large-scale ServiceNow and ITOM environments ? Hybrid working model with flexibility built around delivery ? Long-term project stability and career-enhancing experience ? Collaborative and technically skilled delivery teams ? The chance to contribute to projects that have a real impact on national capability Location Hybrid working with occasional travel to secure customer sites across South West England. If you're passionate about ServiceNow, automation, ITSM, ITOM, and delivering technology solutions within highly secure environments, we'd love to hear from you.
Context Recruitment Limited
Head of PMO
Context Recruitment Limited
Head of PMO London - Hybrid Working Up to £100k PA We are supporting a growing organisation undergoing significant technology and business transformation who are looking for an experienced Head of IT PMO to establish, lead and continuously develop their enterprise IT Project Management Office.Reporting into senior leadership, you will be responsible for driving governance, portfolio oversight, delivery assurance, financial control and reporting across a diverse portfolio of IT programmes and projects. This includes digital transformation, cyber security, enterprise applications, infrastructure modernisation, AI adoption, automation initiatives, M&A integration and wider operational improvement programmes.This is a strategic leadership role requiring a strong blend of PMO leadership, programme governance, stakeholder management, financial oversight and organisational change experience.Responsibilities: Establish and lead the IT PMO function, including governance frameworks, standards, methodologies and controls Develop and maintain project delivery standards, reporting structures, RAID management processes and stage-gate governance Oversee the end-to-end delivery of a complex IT portfolio including infrastructure, cyber security, enterprise applications, digital transformation and M&A initiatives Manage portfolio roadmaps, project prioritisation and resource allocation across multiple programmes and projects Provide delivery assurance, identifying risks and intervening where projects require support or escalation Produce executive and board-level reporting covering project status, budgets, risks, resource utilisation and strategic outcomes Manage project financials including forecasting, budget control, investment reporting and benefits realisation Lead resource planning and capacity management across PMO, project and business analysis teams Establish robust controls for risk, issue, dependency and change management Ensure compliance with governance, cyber security, audit and regulatory requirements Drive continuous improvement across project delivery performance, PMO maturity and governance effectiveness Act as the key interface between IT, business leadership, suppliers and transformation partners Lead and develop a PMO team comprising Programme Managers, Project Managers, Business Analysts and PMO support resources Requirements: Significant experience leading an enterprise PMO or large-scale IT portfolio management function Proven track record delivering complex IT transformation programmes within a multi-site enterprise environment Strong knowledge of project, programme and portfolio governance frameworks Experience managing enterprise-wide portfolios across infrastructure, applications, cyber security and business transformation initiatives Strong financial management, budget control and investment reporting experience Excellent stakeholder management and executive communication skills Experience managing third-party suppliers, delivery partners and outsourced services Strong leadership, people management and team development capability Experience establishing PMO standards, governance frameworks and reporting structures Excellent planning, analytical and organisational skills Desirable: Experience within construction, engineering, infrastructure or private equity-backed organisations Experience supporting M&A integration programmes Knowledge of AI governance, automation and digital transformation initiatives Experience with ServiceNow PPM, Microsoft Project, Jira or similar portfolio management tools Experience operating within ISO 27001 or governance-driven environments Agile, ITIL, MSP, PRINCE2, PMP or change management qualifications This is an excellent opportunity to shape and lead a centralised IT PMO function, driving governance, delivery excellence and strategic transformation across a broad and complex technology portfolio while building PMO maturity and supporting significant business change.
Jun 24, 2026
Full time
Head of PMO London - Hybrid Working Up to £100k PA We are supporting a growing organisation undergoing significant technology and business transformation who are looking for an experienced Head of IT PMO to establish, lead and continuously develop their enterprise IT Project Management Office.Reporting into senior leadership, you will be responsible for driving governance, portfolio oversight, delivery assurance, financial control and reporting across a diverse portfolio of IT programmes and projects. This includes digital transformation, cyber security, enterprise applications, infrastructure modernisation, AI adoption, automation initiatives, M&A integration and wider operational improvement programmes.This is a strategic leadership role requiring a strong blend of PMO leadership, programme governance, stakeholder management, financial oversight and organisational change experience.Responsibilities: Establish and lead the IT PMO function, including governance frameworks, standards, methodologies and controls Develop and maintain project delivery standards, reporting structures, RAID management processes and stage-gate governance Oversee the end-to-end delivery of a complex IT portfolio including infrastructure, cyber security, enterprise applications, digital transformation and M&A initiatives Manage portfolio roadmaps, project prioritisation and resource allocation across multiple programmes and projects Provide delivery assurance, identifying risks and intervening where projects require support or escalation Produce executive and board-level reporting covering project status, budgets, risks, resource utilisation and strategic outcomes Manage project financials including forecasting, budget control, investment reporting and benefits realisation Lead resource planning and capacity management across PMO, project and business analysis teams Establish robust controls for risk, issue, dependency and change management Ensure compliance with governance, cyber security, audit and regulatory requirements Drive continuous improvement across project delivery performance, PMO maturity and governance effectiveness Act as the key interface between IT, business leadership, suppliers and transformation partners Lead and develop a PMO team comprising Programme Managers, Project Managers, Business Analysts and PMO support resources Requirements: Significant experience leading an enterprise PMO or large-scale IT portfolio management function Proven track record delivering complex IT transformation programmes within a multi-site enterprise environment Strong knowledge of project, programme and portfolio governance frameworks Experience managing enterprise-wide portfolios across infrastructure, applications, cyber security and business transformation initiatives Strong financial management, budget control and investment reporting experience Excellent stakeholder management and executive communication skills Experience managing third-party suppliers, delivery partners and outsourced services Strong leadership, people management and team development capability Experience establishing PMO standards, governance frameworks and reporting structures Excellent planning, analytical and organisational skills Desirable: Experience within construction, engineering, infrastructure or private equity-backed organisations Experience supporting M&A integration programmes Knowledge of AI governance, automation and digital transformation initiatives Experience with ServiceNow PPM, Microsoft Project, Jira or similar portfolio management tools Experience operating within ISO 27001 or governance-driven environments Agile, ITIL, MSP, PRINCE2, PMP or change management qualifications This is an excellent opportunity to shape and lead a centralised IT PMO function, driving governance, delivery excellence and strategic transformation across a broad and complex technology portfolio while building PMO maturity and supporting significant business change.
Sellick Partnership
BI Analyst
Sellick Partnership Northallerton, Yorkshire
Job Title: Business Intelligence Analyst Salary: Up to 45k DoE Contract Type: Permanent Location: North Yorkshire About the Role Are you a data professional who enjoys transforming complex information into meaningful insights? Do you thrive on using data analysis to drive organisational improvement and support strategic decision-making? We are seeking a Business Intelligence Analyst to join a forward-thinking organisation. In this role, you will help maximise the value of organisational data by improving accessibility, developing insightful reporting solutions, and empowering stakeholders with high-quality dashboards and analysis. You will work closely with colleagues across the business to identify opportunities for improvement, uncover trends and patterns, and present data in a clear and actionable way to support informed decision-making. Key Responsibilities Develop and maintain business intelligence dashboards, reports, and visualisations. Analyse complex datasets to identify trends, risks, and opportunities. Support data-driven decision-making across the organisation. Collaborate with stakeholders to understand reporting requirements and deliver effective solutions. Improve data quality, accessibility, and governance practices. Present findings and recommendations in a clear and engaging manner. Contribute to continuous improvement initiatives through data analysis and insight. About You To be successful in this role, you will have: Significant experience working with Microsoft Office applications. Strong expertise in business intelligence and data management tools such as Power BI, Tableau, and SQL Server Management Studio (SSMS). Advanced SQL and Excel skills. Experience translating complex data into clear business insights. A collaborative approach and the ability to build effective working relationships. A passion for continuous improvement and innovation. Strong understanding of data protection regulations and data governance best practices. What We Offer Competitive salary. Generous annual leave entitlement. Flexible and agile working arrangements. Employer pension contributions with matched contributions up to 10%. Health and safety training and professional development opportunities. Employee wellbeing support, including access to an Employee Assistance Programme (EAP). A supportive and inclusive working environment. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Jun 24, 2026
Full time
Job Title: Business Intelligence Analyst Salary: Up to 45k DoE Contract Type: Permanent Location: North Yorkshire About the Role Are you a data professional who enjoys transforming complex information into meaningful insights? Do you thrive on using data analysis to drive organisational improvement and support strategic decision-making? We are seeking a Business Intelligence Analyst to join a forward-thinking organisation. In this role, you will help maximise the value of organisational data by improving accessibility, developing insightful reporting solutions, and empowering stakeholders with high-quality dashboards and analysis. You will work closely with colleagues across the business to identify opportunities for improvement, uncover trends and patterns, and present data in a clear and actionable way to support informed decision-making. Key Responsibilities Develop and maintain business intelligence dashboards, reports, and visualisations. Analyse complex datasets to identify trends, risks, and opportunities. Support data-driven decision-making across the organisation. Collaborate with stakeholders to understand reporting requirements and deliver effective solutions. Improve data quality, accessibility, and governance practices. Present findings and recommendations in a clear and engaging manner. Contribute to continuous improvement initiatives through data analysis and insight. About You To be successful in this role, you will have: Significant experience working with Microsoft Office applications. Strong expertise in business intelligence and data management tools such as Power BI, Tableau, and SQL Server Management Studio (SSMS). Advanced SQL and Excel skills. Experience translating complex data into clear business insights. A collaborative approach and the ability to build effective working relationships. A passion for continuous improvement and innovation. Strong understanding of data protection regulations and data governance best practices. What We Offer Competitive salary. Generous annual leave entitlement. Flexible and agile working arrangements. Employer pension contributions with matched contributions up to 10%. Health and safety training and professional development opportunities. Employee wellbeing support, including access to an Employee Assistance Programme (EAP). A supportive and inclusive working environment. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Jonathan Lee Recruitment Ltd
Business Systems Developer
Jonathan Lee Recruitment Ltd Simpson, Buckinghamshire
Business Systems Developer Digital Transformation Automation Business Intelligence Salary: Competitive + Benefits Location: Milton Keynes, Buckinghamshire, onsite Marine defence and advanced engineering Drive Digital Transformation Across a Growing Engineering Business We are seeking a Business Systems Developer to help transform the way our business operates through technology, automation and data. Working closely with senior leadership, you will analyse business processes, integrate systems, automate workflows and develop reporting tools that provide valuable business intelligence. This is a hands-on role where you'll have the opportunity to identify inefficiencies, design solutions and deliver real operational improvements. This position would suit someone who enjoys solving business problems through technology and wants to make a visible impact within a growing organisation. Key Responsibilities Analyse and map business processes across multiple departments Design and implement workflow automations Integrate business systems using APIs and data connectors Develop dashboards, KPI reporting and management information tools Create digital forms and data capture solutions Develop and maintain SharePoint-based knowledge and training platforms Support document management and information systems Drive continuous improvement initiatives through technology Produce technical documentation and user guidance Support system adoption through user training and engagement About You You may currently be working as a: Business Systems Developer Systems Analyst Technical Business Analyst Power Platform Developer Business Intelligence Developer Data Analyst Applications Analyst ERP Systems Analyst Systems Administrator Essential Skills Business process analysis and process mapping Workflow automation and system integration Data management, reporting and dashboard development Strong analytical and problem-solving abilities Excellent communication and stakeholder engagement skills Ability to translate business requirements into practical technical solutions Desirable Experience SharePoint development and administration API integrations and connected business systems Microsoft Power Platform Business Intelligence and reporting tools Manufacturing or engineering environments ERP or Business Management Systems AI-driven automation and data analysis Qualifications A degree in Computer Science, Information Technology, Data Analytics, Management Information Systems or a related discipline would be advantageous. However, we are equally interested in candidates who can demonstrate the required skills and experience through previous roles. Why Join Us? This is a rare opportunity to play a leading role in a business-wide digital transformation programme. You'll work directly with senior leaders, influence how technology is used across the organisation and see the results of your work make a measurable difference to business performance. If you're passionate about automation, systems development and continuous improvement, we'd love to hear from you. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Jun 24, 2026
Full time
Business Systems Developer Digital Transformation Automation Business Intelligence Salary: Competitive + Benefits Location: Milton Keynes, Buckinghamshire, onsite Marine defence and advanced engineering Drive Digital Transformation Across a Growing Engineering Business We are seeking a Business Systems Developer to help transform the way our business operates through technology, automation and data. Working closely with senior leadership, you will analyse business processes, integrate systems, automate workflows and develop reporting tools that provide valuable business intelligence. This is a hands-on role where you'll have the opportunity to identify inefficiencies, design solutions and deliver real operational improvements. This position would suit someone who enjoys solving business problems through technology and wants to make a visible impact within a growing organisation. Key Responsibilities Analyse and map business processes across multiple departments Design and implement workflow automations Integrate business systems using APIs and data connectors Develop dashboards, KPI reporting and management information tools Create digital forms and data capture solutions Develop and maintain SharePoint-based knowledge and training platforms Support document management and information systems Drive continuous improvement initiatives through technology Produce technical documentation and user guidance Support system adoption through user training and engagement About You You may currently be working as a: Business Systems Developer Systems Analyst Technical Business Analyst Power Platform Developer Business Intelligence Developer Data Analyst Applications Analyst ERP Systems Analyst Systems Administrator Essential Skills Business process analysis and process mapping Workflow automation and system integration Data management, reporting and dashboard development Strong analytical and problem-solving abilities Excellent communication and stakeholder engagement skills Ability to translate business requirements into practical technical solutions Desirable Experience SharePoint development and administration API integrations and connected business systems Microsoft Power Platform Business Intelligence and reporting tools Manufacturing or engineering environments ERP or Business Management Systems AI-driven automation and data analysis Qualifications A degree in Computer Science, Information Technology, Data Analytics, Management Information Systems or a related discipline would be advantageous. However, we are equally interested in candidates who can demonstrate the required skills and experience through previous roles. Why Join Us? This is a rare opportunity to play a leading role in a business-wide digital transformation programme. You'll work directly with senior leaders, influence how technology is used across the organisation and see the results of your work make a measurable difference to business performance. If you're passionate about automation, systems development and continuous improvement, we'd love to hear from you. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
End User Support Analyst
Xpertise Cardiff, South Glamorgan
End User Support Analyst Salary: Up to £40,000 per annum (depending on experience) Location: Cardiff - Office based, 5 days per week The Opportunity We are partnering with a leading organisation seeking an experienced End User Support Analyst to join their IT support function in Cardiff. This is an excellent opportunity for a customer focused IT professional with strong 2nd Line Support experience who enjoys working in a hands on environment. The role will be responsible for providing high quality technical support across a range of end user technologies, ensuring employees receive an efficient and professional IT service. Working as part of a wider support team, you will play a key role in resolving complex technical issues, supporting device management activities, and contributing to the continuous improvement of IT support services and processes. Key Responsibilities Provide 2nd line technical support across a range of end user technologies including desktops, laptops, mobile devices, and collaboration tools. Troubleshoot and resolve complex issues across Windows, macOS, Microsoft 365, authentication services, and connectivity related problems. Support device life cycle management activities including builds, deployments, software installations, upgrades, and patching. Manage user accounts, permissions, and access requests through Active Directory, Entra ID, and associated identity management platforms. Administer and support mobile device management solutions, ensuring devices remain compliant and appropriately configured. Diagnose and resolve hardware and peripheral issues, coordinating repairs and replacements where required. Investigate recurring incidents, identify trends, and contribute towards long term solutions and service improvements. Escalate complex issues to specialist teams and third party providers, providing detailed diagnostics and ensuring ownership through to resolution. Maintain accurate ticket updates, asset records, and technical documentation in line with service standards. Collaborate closely with internal IT teams to deliver a seamless support experience for end users. Essential Experience Proven experience within a 2nd Line Support, End User Support, Desktop Support, or similar IT support role. Experience working within professional services and/or a large corporate organisation Strong troubleshooting skills across Windows and/or macOS environments. Experience supporting Microsoft 365 applications and services. Knowledge of Active Directory and/or Entra ID administration. Experience supporting endpoint management and device deployment activities. Exposure to Mobile Device Management (MDM) platforms such as Microsoft Intune or equivalent. Experience supporting laptops, desktops, mobile devices, and associated peripherals. Strong understanding of incident management, service request fulfilment, and IT support best practices. Experience working with ITSM or service management tools. Ability to manage multiple priorities while maintaining excellent customer service standards. Personal Attributes The successful candidate will be: Customer focused with a passion for delivering excellent support. A strong problem solver with a structured approach to troubleshooting. Professional, organised, and detail oriented. Able to prioritise effectively in a fast paced environment. A collaborative team player who enjoys working closely with colleagues and stakeholders. Proactive and committed to continuous improvement. Comfortable travelling to other office locations when required. How to Apply If you have strong 2nd Line Support experience and are looking for an opportunity to join a collaborative and professional IT environment, we would welcome your application.
Jun 24, 2026
Full time
End User Support Analyst Salary: Up to £40,000 per annum (depending on experience) Location: Cardiff - Office based, 5 days per week The Opportunity We are partnering with a leading organisation seeking an experienced End User Support Analyst to join their IT support function in Cardiff. This is an excellent opportunity for a customer focused IT professional with strong 2nd Line Support experience who enjoys working in a hands on environment. The role will be responsible for providing high quality technical support across a range of end user technologies, ensuring employees receive an efficient and professional IT service. Working as part of a wider support team, you will play a key role in resolving complex technical issues, supporting device management activities, and contributing to the continuous improvement of IT support services and processes. Key Responsibilities Provide 2nd line technical support across a range of end user technologies including desktops, laptops, mobile devices, and collaboration tools. Troubleshoot and resolve complex issues across Windows, macOS, Microsoft 365, authentication services, and connectivity related problems. Support device life cycle management activities including builds, deployments, software installations, upgrades, and patching. Manage user accounts, permissions, and access requests through Active Directory, Entra ID, and associated identity management platforms. Administer and support mobile device management solutions, ensuring devices remain compliant and appropriately configured. Diagnose and resolve hardware and peripheral issues, coordinating repairs and replacements where required. Investigate recurring incidents, identify trends, and contribute towards long term solutions and service improvements. Escalate complex issues to specialist teams and third party providers, providing detailed diagnostics and ensuring ownership through to resolution. Maintain accurate ticket updates, asset records, and technical documentation in line with service standards. Collaborate closely with internal IT teams to deliver a seamless support experience for end users. Essential Experience Proven experience within a 2nd Line Support, End User Support, Desktop Support, or similar IT support role. Experience working within professional services and/or a large corporate organisation Strong troubleshooting skills across Windows and/or macOS environments. Experience supporting Microsoft 365 applications and services. Knowledge of Active Directory and/or Entra ID administration. Experience supporting endpoint management and device deployment activities. Exposure to Mobile Device Management (MDM) platforms such as Microsoft Intune or equivalent. Experience supporting laptops, desktops, mobile devices, and associated peripherals. Strong understanding of incident management, service request fulfilment, and IT support best practices. Experience working with ITSM or service management tools. Ability to manage multiple priorities while maintaining excellent customer service standards. Personal Attributes The successful candidate will be: Customer focused with a passion for delivering excellent support. A strong problem solver with a structured approach to troubleshooting. Professional, organised, and detail oriented. Able to prioritise effectively in a fast paced environment. A collaborative team player who enjoys working closely with colleagues and stakeholders. Proactive and committed to continuous improvement. Comfortable travelling to other office locations when required. How to Apply If you have strong 2nd Line Support experience and are looking for an opportunity to join a collaborative and professional IT environment, we would welcome your application.

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