258 jobs found

User Researcher - Government / Public Sector Rate: 520 per day (Inside IR35) Location: Fully Remote Contract: Initial until 30th September 2026 + 6-month rolling extensions The Opportunity We are looking for an experienced User Researcher (SFIA Level 5) to join a high-profile Government / Public Sector digital payments programme . This is a key role where you'll lead and coordinate user research across multiple agile teams, ensuring services are designed around real user needs and deliver measurable outcomes for citizens. You'll play a critical part in shaping and improving digital payment services within a complex, large-scale public sector environment. Key Responsibilities Research Leadership & Delivery Lead and coordinate user research across multiple delivery teams Take ownership of research for a dedicated product area within the payments programme Plan, design and execute end-to-end research activities Conduct qualitative research and support quantitative analysis Stakeholder Engagement Work closely with Product Owners and Delivery teams to define research priorities Engage and influence senior stakeholders across government programmes Present clear, actionable insights to drive decision-making Insight & Service Improvement Translate research findings into tangible service improvements Partner with analysts and product teams to identify trends and opportunities Contribute to continuous improvement of digital public services Mentoring & Collaboration Support and mentor other user researchers Promote best practice across teams Contribute to building user research capability within the programme Essential Skills & Experience Strong experience as a User Researcher (SFIA Level 5 or equivalent) Proven ability to lead research across multiple agile teams Expertise in: Research planning and delivery Qualitative and quantitative research methods Insight synthesis and storytelling Strong stakeholder management and influencing skills Experience working in agile, multidisciplinary environments Must have experience working within the UK Government or wider Public Sector (e.g. GDS, central government, local authorities, or public bodies) Familiarity with GDS service standards and public sector delivery frameworks

Michael Page are proud to partnering with Shropshire Fire & Rescue to support in the next phase of enhancing their Data Analytics and Reporting capabilities. As part of this evolution, they are seeking to appoint a Business Intelligence & Data Team Lead who will play a key role within the Digital and Data function to ensure high quality insights, robust governance, and effective data-driven decision making across the organisation. Client Details Shropshire Fire & Rescue Service Description Michael Page are proud to partnering with Shropshire Fire & Rescue Service to support in the next phase of enhancing their Data Analytics and Reporting capabilities. As part of this evolution, they are seeking to appoint a Business Intelligence & Data Team Lead who will play a key role within the Digital and Data function to ensure high quality insights, robust governance, and effective data-driven decision making across the organisation. This role is responsible for overseeing the delivery of reporting and analytical products (e.g. Power BI), maintaining data quality and data governance frameworks, and ensuring that SFRS aligns to national standards including the NFCC Data Management Fire Standard. The Data Team Lead will manage the Service's data team, fostering a high performing, collaborative and innovative culture. The post holder will work across departments to understand organisational needs, develop reporting solutions, and ensure the effective use of data to support the CRMP, corporate performance, community safety, operational response, and strategic planning. The role requires a minimum of 2 days per week onsite at their Headquarters in Shrewsbury. Key Responsibilities Leadership and Team Management Lead, manage, and develop a team of data analysts, ensuring capability, performance, and wellbeing. Provide direction on analytical priorities, balancing operational, strategic and statutory reporting needs. Promote a culture of continuous improvement, innovation and professional development. Support the Head of Digital and Data in embedding high standards of governance, ethics, and data quality across the organisation. Data Governance & Quality Management Implement and maintain data governance practices in line with NFCC standards and legislation. Monitor data quality, establishing controls to ensure accuracy, consistency, and reliability of key datasets. Support organisational compliance with GDPR, Data Protection Act, Information Security policies, and ethical data usage. Data Reporting & Visualisation Oversee the development of dashboards, reports, and performance frameworks using tools such as Power BI (DAX / Power Query etc). Ensure that analytical work applies appropriate statistical, quantitative and qualitative methods. Ensure that data visualisation outputs are accessible, user centred, and aligned to corporate reporting requirements. Engage with service areas to continuously improve reporting and analytical services with a view to enhancing end user / self-service capabilities Technology, Tools & Data Platforms Maintain awareness of emerging data technologies and advise on their relevance to SFRS. Oversee Data Integration and data outputs using SQL, SSIS, SSRS and PowerBI (incl. DAX / Power Query etc) Lead the adoption, configuration, and optimisation of data analytics tools, data warehouse environments, and reporting platforms. Contribute to the development of SFRS's data architecture and long term data capability. Organisational and Sector-wide Responsibilities Uphold and promote the NFCC Core Code of Ethics and SFRS Values. Support compliance with Health & Safety, Equality, Safeguarding, Information Security and Business Continuity policies. Contribute to sector-wide initiatives, national data standards, and collaborative work with partners where required. Project & Workload Management Working within an agile framework, plan and manage data projects and activities, ensuring scope, timelines and quality standards are met. Lead sprint planning sessions / daily standups Identify risks and dependencies, implementing mitigation where required. Ensure alignment between data project outputs and organisational objectives including the CRMP, Service Plan, and the digital and data roadmap. Profile Key Skills & Experience Degree in a relevant field (Essential) Commitment to continuous professional development (Essential) Proven experience in a data analysis or data management role (Essential) Experience with Power BI / DAX / Power Query (Essential) Strong proficiency in SQL / SSIS / SSRS is essential, further analytical tools and programming languages (e.g. Python and R) is desirable Experience with data warehousing technologies (e.g., Azure) (Desirable) Knowledge or experience of fire sector, emergency services or similar public sector environment (Desirable) Excellent analytical and problem solving skills Strong communication and interpersonal abilities Ability to work collaboratively and manage stakeholder expectations Understanding of data governance, GDPR and data quality principles Job Offer Opportunity to join in a newly created role Opportunity to lead on analytics and reporting capability enhancement

Junior Data Analyst Junior Data Analyst Location : Remote Contract : Inside IR35 Duration : 3-months Overview of the Programme The Data Analyst delivers high quality analysis, reporting, and insight to support operational improvement and digital transformation. The role turns raw, inconsistent, or evolving data into structured datasets, clear reporting, and actionable insights. Working across multiple business areas, the analyst ensures data is accurate, reliable, and aligned to business needs. Required Skills & Experience Strong understanding of data analysis principles and data modelling. Experience with structured and unstructured datasets. Ability to work with incomplete or evolving data. Knowledge of data quality, validation, and governance. Experience translating business requirements into data outputs. Power BI (dashboards, reporting, DAX), SQL for data extraction and transformation, Python or similar advantageous. Experience with Azure / Fabric desirable. Strong Excel and data manipulation skills. Key Deliverables & Expected Outcomes Data Analysis, Preparation & Reporting Analyse and interpret data from multiple systems. Identify sources, structures, and required transformations. Clean, validate, and prepare datasets. Build data models and metrics using Power BI and DAX. Develop dashboards and reports that support decision-making. Create baselines, track key metrics, and structure comparisons (before/after, trends). Produce clear outputs that explain performance and outcomes. Requirements Gathering & Stakeholder Support Engage with users to understand reporting and data needs. Translate requirements into structured datasets or reports. Work with operational, commercial, finance, and digital teams to ensure outputs are relevant. Data Quality & Governance Perform data validation and consistency checks. Identify and escalate data quality issues. Maintain organised, traceable datasets and documentation. Performance & Impact Measurement Support measurement of operational and transformation initiatives. Maintain metrics frameworks and track performance trends. Contribute to baselines, ongoing tracking, and outcome comparisons. Highlight data limitations, assumptions, and risks. Operational & Project Support Support reporting cycles, data requests, and project analysis. Assist with baseline reporting and performance tracking. Work with teams to improve data capture at source. Continuous Improvement Identify opportunities to improve reporting processes and data quality. Support standardisation and better data practices. Coaching & Knowledge Sharing Contribute to training materials and guidance on reporting tools. Support and coach junior analysts and business users.

The role and responsibilities This role is ideal for someone who: Is passionate about delivering change Has strong communication skills and attention to detail. Enjoys working in a supportive and engaging team. Can adapt and use the BA toolbox to fit the situation Delivers exceptional stakeholder engagement Has a curious, user centric, data-driven mindset Is comfortable in constructively challenging assumptions Has a strong "can-do" mindset Demonstrates ownership, accountability and a focus on delivering outcomes The role criteria Our Planning, Partnering and Corporate Reporting team plays a critical role in shaping and supporting a resilient, confident and collaborative organisation. We value constructive challenge, inclusivity and continuous improvement, and are looking for a talented Business Analyst to join us. This is an exciting role for an experienced Business Analyst with a good user centric and data focus to support the delivery of our servicesacross several ongoing initiatives, such as digital services and/or CRM - Supervision and Case Management supporting the outcomes of regulation. You will help position data as a key organisational asset, enabling better insight, decision-making, risk assessment, supervision and regulatory impact. You will bring proven experience delivering high-quality analysis across the full delivery lifecycle, using a broad range of Business Analysis techniques to identify improvements and deliver artefacts. You will be confident engaging with users and stakeholders to uncover needs, pain points and desired outcomes, and able to build strong relationships across business and technical teams. With a good understanding of digital services, D365 CRM - Supervision and Case Management such as development of D365 workflows, digital forms and working in multidisciplinary teams to implement and deliver customer centric, data-driven services, which include our internal teams. You will be skilled at facilitating workshops and translating findings into clear requirements and acceptance criteria, as well as using process mapping (As-Is/To-Be) to drive service and data improvements. Comfortable working in agile, working alongside Delivery Managers, Product Owners, Service Owners, Development and Testing teams in multidisciplinary environments to deliver impactful outcomes. You will produce high-quality outputs aligned to strategic objectives and confidently review technical documentation. You will bring a proactive and adaptable approach, with a "can-do" mindset, you will take ownership and accountability for delivery for your work, effectively prioritising, managing competing demands and using initiative to meet deadlines and deliver value. You will be a problem-solver, applying critical thinking and structured approaches to complex challenges, with a high level of attention to detail. You will also be confident in constructively challenging stakeholders and suppliers to ensure solutions align with user needs, business outcomes and business strategy. Experience of working in supervisory, case management, regulatory, public sector or complex organisational environments would be advantageous, but is not essential. You will: Apply structured approaches to identify, investigate, analyse and communicate complex business and data problems and opportunities, ensuring alignment to strategic outcomes. Lead and contribute to high-quality business analysis, ensuring requirements are clearly defined, traceable and aligned to strategic outcomes Conduct options analysis, feasibility assessments and operational impact evaluations, quantifying potential benefits and contributing to robust change cases. Contribute to change initiatives across delivery lifecycles-from discovery and design through to implementation and benefits realisation Support and help ensure that proposed solutions meet business and user needs, align to data strategy and adhere to governance and best practice Work independently to plan & deliver high-quality analysis outputs aligned to initiative goals and delivery milestones Lead business engagement & collaboration, build and maintain strong stakeholder relationships, act as a key point of contact and actively share knowledge across teams Champion a user centric, service data-led culture, promoting effective use, governance and continuous improvement of processes and services across the organisation Develop the business analysis community by sharing best practice, supporting capability growth and mentoring each other The team The Analysis & Design team leads the identification and delivery of business change aligned to our defined market outcomes through Corporate Strategy and Planning-ensuring solutions are well-designed, scalable and sustainable, and that measurable business value is realised as early as possible. We are positioned under the Chief Operating Officer Group which enables the analysts to be independent and impartial to their work, whilst being strong partners across the business teams. TPR offers: Genuine opportunities for learning and development. A values-led, inclusive environment. Hybrid working and flexible shift patterns. A vibrant workplace with employee networks (Disability, Family, LGBT+, Minority Ethnic, Mental Health, Women's). Reward and benefits We offer 25 days annual leave plus bank holidays, a hybrid working model, 35 hour working week (full-time), flexible working patterns, and flexitime. We also provide competitive parental leave, as well as a Civil Service Pension with an average employer contribution of 28.97%. Our dedicated benefits portal (Edenred) offers retail, gym, tech and restaurant discounts, and a cycle to work scheme. Find out what benefits a Civil Service Pension provides. Our culture TPR strives to be a high-performing organisation, and we prioritise our people's growth and well-being. We offer various learning, secondment and development opportunities, support flexible working, and foster a diverse and inclusive environment. Equality, diversity and inclusion is very important to us and we strive to make sure everyone has an equal opportunity to succeed. Our modern Brighton offices are in Telecom House overlooking Preston Park, they are over two floors of a shared building facility and when designed in 2023 we followed the government's workplace design guide to ensure accessibility by design was achieved for our section. We're proud to have a range of networks and opportunities to bring people together with supportive and safe spaces to connect with one another. About The Pensions Regulator With a career at TPR, you'll be joining an organisation with real purpose and who are proud of their diverse range of skills and experience that positively impact on millions of people. Everyone at TPR plays an important role in helping to keep more than £2trn of savings safe. Our Corporate Strategy outlines a bold and challenging vision of how pensions regulation should continue to evolve to keep pace with a change in the scale and nature of the pensions landscape. We believe diversity and inclusion are vital to good decision-making for positive saver outcomes. We're committed to creating a supportive, inclusive, and dynamic work environment where everyone can thrive; understanding the link between the work we do and its positive impact on society. Find out more about us. Applications To avoid disappointment, we would invite you to submit your application as soon as possible, as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can continue to provide a positive candidate experience, with each application being reviewed and considered. Unfortunately, once a vacancy has closed, we are unable to consider further applications. Current TPR employees who want to apply for this vacancy should first contact their line manager to discuss their application. We welcome applications on a part time and job share basis. Please note that TPR is unable to offer visa sponsorship. All applicants must already hold Right to Work in the UK for the duration of their employment. For more information on Right to Work, please visit Prove your right to work to an employer: Overview - GOV.UK. Selection and interview If you are shortlisted for interview, we'll be in contact with you shortly after the closing date. We aim to respond to every application however due to the large volume of applications this is not always possible. If you have not heard from us within 21 days of submitting your application, please assume you have been unsuccessful on this occasion. As a Disability Confident Employer, we're committed to the recruitment, employment, retention, and development of people with disabilities, and to improving their employment opportunities. Candidates who declare that they have a disability and who meet the essential criteria will be an offered an interview. Please note that if we receive a high volume of Disability Confident applicants, we reserve the right to offer an interview to those who best meet the essential criteria. Diversity and inclusion TPR is committed to promoting diversity, inclusion and equality in the workplace . click apply for full job details

Job Title: User Researcher (SC Cleared) Contract Length: 4 Months (Inside IR35) Location: London Working Pattern: Hybrid - 2 Days per Week Onsite Security Clearance: Active SC Clearance Required User Researcher We are seeking an experienced User Researcher to join a high-profile government programme on an initial 4-month contract . This role will play a key part in ensuring services are designed around genuine user needs, helping teams deliver accessible, effective, and evidence-based digital products. Working within a multidisciplinary agile team, you will plan, conduct, and communicate user research that informs service design, policy decisions, and product development. Key Responsibilities Plan, design, and conduct qualitative and quantitative user research activities. Engage with a wide range of users and stakeholders to understand needs, behaviours, and pain points. Select and apply appropriate research methods, including interviews, usability testing, surveys, workshops, and contextual inquiry. Analyse and synthesise research findings into actionable insights. Present findings and recommendations clearly to stakeholders at all levels. Work closely with Product Managers, Service Designers, Business Analysts, Content Designers, and Delivery Managers. Support evidence-based decision-making throughout the service lifecycle. Ensure research activities comply with government accessibility and service standards. Contribute to the continuous improvement of user-centred design practices across the programme. Essential Skills & Experience Proven experience as a User Researcher within large-scale digital transformation or public sector environments. Strong understanding of user-centred design principles and research methodologies. Experience planning and facilitating usability testing and user interviews. Ability to analyse complex research data and communicate insights effectively. Experience working within agile multidisciplinary teams. Strong stakeholder management and communication skills. Experience producing research plans, discussion guides, insight reports, and recommendations. Knowledge of Government Digital Service (GDS) standards and service assessments. Active SC Clearance (mandatory). Desirable Experience Previous experience working on UK government programmes. Familiarity with accessibility standards and inclusive research practices. Experience researching services with diverse or vulnerable user groups. Contract Details Duration: 4 Months Location: London Working Arrangement: Hybrid (2 days per week onsite) Clearance: Active SC Clearance Required

Watkin Jones are looking to appoint commercially minded data analyst who turns complex data into clear, compelling insight that drives senior decision?making. The Commercial Data Analyst will play a key role in driving data-driven decision-making within the commercial team. This position will support the Group Commercial Director by providing deep insights into commercial performance, identifying trends, and highlighting areas for improvement. The Commercial Data Analyst will leverage data to enhance operational efficiencies to ultimately drive commercial success across the business. The role involves managing and analysing commercial data to ensure accuracy, insight, and accessibility, while producing regular and ad?hoc reports to support commercial decision?making. Working closely with the Group Commercial Director, the postholder will identify key performance indicators, analyse trends affecting tenders, procurement, contract performance, and costs, and provide market and competitor insights. They will also identify opportunities to improve processes, driving greater efficiency and effectiveness across commercial activities. About you: You are an advanced user of MS Excel, with strong experience in Power BI and a proven ability to model, analyse, and visualise data effectively. You are comfortable adapting quickly to new and evolving digital platforms and enjoy working in a data?driven environment. With strong communication skills, you can translate complex data into clear, actionable insights for both technical and non?technical audiences, and you are confident presenting findings and recommendations to senior stakeholders. Proactive by nature, you identify issues and opportunities independently and provide timely insight and recommendations to the Group Commercial Director without needing direction. At Watkin Jones, we believe in investing in our people. Here s what we can offer you: Professional Growth: Individual support for your career advancement. Rewards: Discretionary annual bonus, health cash plan, life insurance, and more. Work-Life Balance: 25 days of annual leave (increasing with tenure), agile working arrangements, and discounted gym memberships. Benefits: Exclusive shopping discounts, and a contributory pension scheme. Why Choose Watkin Jones Group? Watkin Jones Group is the UK s leading developer, builder, and manager of residential-for-rent homes, with a rich history dating back to 1791. With 54,000+ homes developed and in-build across over 254 schemes, we have a proven track record of success. Our operating arm, Fresh, manages over 18,500 units across 58 schemes, representing approximately £1.7bn of assets under management. Joining us means becoming part of a company that s not only deeply rooted in history but also firmly focused on the future. We re committed to creating high-quality rental homes, fostering vibrant communities, and driving sustainable development. This is more than just a job it s a chance to grow your career in a fast-paced, innovative environment. If you re ready to make a significant impact and advance your career with a market leader, we d love to hear from you!

Prestigious opportunity with a global market leading manufacturing and supply chain organisation undergoing a significant digital transformation. With major investment in modern technologies and cloud based platforms, they are seeking a Technical Applications Consultan/Business Analyst to help drive the evolution of their business systems.This is a key role bridging business and technology, where you'll analyse processes, design technical solutions, and support the delivery of modern, data driven systems. You will play an integral part in transforming legacy platforms into scalable, cloud native solutions, including migration to Microsoft Dynamics and other advanced technologies. As our Technical Applications Consultant, you will:- Collaborate with stakeholders across operations, logistics, sales, and IT to gather and define business requirements Analyse and optimise end-to-end workflows, identifying opportunities for improvement. Translate business needs into clear functional and technical specifications Produce user stories, use cases, process maps, and technical documentation Work closely with internal development teams and third party vendors to integrate key systems (ERP/MIS, EDI, order management, inventory, scheduling, etc.) Support system testing, validation, and troubleshooting to ensure successful delivery Drive alignment between technical solutions and broader digital strategy Facilitate communication between technical and non-technical stakeholders Support project delivery, ensuring timelines and outcomes are met If you possess a combination of the following skills, then LET'S TALK! Proven experience as a Technical Business Analyst or Applications Consultant in manufacturing, logistics, or supply chain environments Strong technical understanding of system architecture, integrations, APIs, and databases Previous experience in business analysis and requirements gathering Advanced SQL skills for data extraction, validation, and analysis Experience working with data formats and integrations (EDI, XML, JSON, middleware) Solid knowledge of business process improvement methodologies (Lean, Six Sigma, etc.) Experience producing detailed documentation (BRDs, SRS, user stories, API specs) Excellent analytical, problem-solving, and communication skills Experience working within the Software Development Lifecycle (SDLC) Familiarity with tools such as Jira, Confluence, Visio, or Lucidchart Knowledge of the following is advantageous but not essential: - Experience with ERP/MIS systems in manufacturing or production environments Exposure to warehouse management, automated fulfilment, or production planning systems Background in print, publishing, or similar industries In return, you will be rewarded with ongoing career development and training, an enviable benefits package and hybrid working 3 days a week in the office. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

9 Month Fixed-Term Contract Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make everyday taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately £4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. Role Purpose: The purpose of the Master Data Analyst role is to be responsible for managing and curating critical master data updates, this role plays a central role in ensuring data accuracy, consistency, and reliability in a fast-paced environment. The role requires following established Standard Operating Procedures (SOP) to execute tasks within agreed SLAs and KPIs. The scope of Master Data team includes creating and maintaining Finance, Customer, Vendor, Material and Product related data domains. Key Accountabilities: 1 Master Data Management Execute requests for creation, updates, or changes to master data in the appropriate systems Ensure that data updates are consistently and accurately undertaken across all relevant systems Engage with stakeholders as needed to gather incomplete data and ensure that required fields are entered Inform requestor and key stakeholders of request status as appropriate Verify and correct master data information prior to syndication when obvious errors are identified Create emergency items and follows up, managing any escalations and exceptions Plan mass update projects and estimate time to execute Execute mass maintenance requests as directed by MDM Manager Liaise closely with data end users throughout the organisation as appropriate Supports business review processes as appropriate Role Accountabilities: 2 Query Resolution Resolve data discrepancies, anomalies and inconsistencies reported by stakeholders or identified during data quality checks Correspond with MDM Manager if further escalation on queries is required 3 Audit & Internal Control Support internal and external audits as required Adhere to all documented procedures, internal controls, governance and policy requirements at all times 4 Communication and Change Management Offer support to team members (where necessary), and actively contributes to collaborative and high-performing team culture Identify continuous improvement opportunities based on role accountabilities Cultivate effective relationships with key internal stakeholders Engage with the MDM Manager on MDM-related updates, issues, progress, and challenges Knowledge, Skills & Experience: Strong written and verbal communication skills to convey information clearly and concisely, whether through email, phone calls, or face-to-face interactions Proficient in the use of Microsoft Office products (e.g., MS PowerPoint, MS Word, and MS Excel) Demonstrable track record of working in similar Master Data teams. Knowledge of departmental function, terminology and interrelationships for data types Previous experience in working with ERP systems, specifically with SAP S/4 HANA (preferred but not essential) Working knowledge of core finance processes - Order-To-Cash (O2C), Procure-To-Pay (P2P), and Record-To-Report (R2R) Ability to manage time effectively, meeting tight deadlines, prioritise and manage multiple tasks Ability to identify and escalate unstructured and ad hoc issues Excellent service delivery attitude to internal clients and suppliers Comfortable in operating in a fast paced and dynamic work environment, open to change and positively contributes to the growth and transformation of immediate team and in the wide shared services organisation First time right focus with appropriate attention to detail ensuring transactions are recorded accurately and in line with Greencore policy requirements What you'll get in return Competitive salary and job-related benefits Holidays Competitive matched pension contributions Life insurance up to 4x salary Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Enhanced parental leave and menopause policies Throughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career.

Business Analyst 45,000 6 Month FTC East Midlands (Hybrid working) We are working exclusively with a large, forward-thinking organisation seeking a Business Analyst to join their Digital & Technology team. This is an exciting opportunity to play a key role in delivering impactful digital and business change initiatives across a complex, multi-stakeholder environment. You will work closely with stakeholders to understand business needs, identify improvement opportunities, and support the successful delivery of projects from concept through to implementation. Key Responsibilities Elicit, analyse and document business and user requirements, translating these into clear deliverables (epics, features, user stories) Conduct business process mapping (As-Is / To-Be) and gap analysis to support transformation initiatives Engage with stakeholders across the organisation through workshops, interviews and collaboration sessions Support development of business cases, project documentation, and options appraisals Define acceptance criteria and ensure alignment with business objectives Perform impact assessments across systems, processes, and operating models Work within and support Agile delivery environments, including prioritisation of requirements Facilitate smooth transition of delivered solutions into operational use, including testing and rollout support Key Skills and Experience We're looking for an experienced Business Analyst with a strong blend of analytical, stakeholder engagement, and delivery skills. Essential: Proven experience in requirements gathering, analysis and documentation Strong business process mapping/modelling experience Excellent stakeholder management and communication skills Ability to analyse complex business problems and propose practical solutions Strong organisational skills with the ability to manage multiple projects simultaneously Experience working in a customer-focused or user-centred environment Desirable: Experience working in an Agile environment Exposure to higher education or complex public sector organisations Relevant certifications (e.g., BCS/ISEB Business Analysis) If you're a proactive Business Analyst looking to make a real impact within a dynamic organisation, please apply using the link.

We're working with a long-established and successful business that is investing in its systems and processes as part of its continued growth. To support this activity, they're looking to add an additional person to their IT team, providing extra capacity across business applications, reporting, operational support and ongoing systems improvement initiatives. This is a varied role that sits between IT, business operations and application support. You'll work closely with colleagues across the organisation, helping to keep key business systems running smoothly while contributing to projects including ERP implementation, systems integration, reporting improvements and process automation. No two days are likely to be the same. One day you may be investigating a system issue, the next creating reports for the business, supporting data migrations, testing system changes or working with suppliers and internal stakeholders to improve business processes. What We're Looking For We're not looking for expertise in any particular programming language or technology stack. Instead, we're interested in people who have experience supporting, maintaining or improving business applications and enjoy solving problems across a broad range of technologies. You might currently be working as a: Business Systems Analyst Applications Support Analyst IT Systems Analyst ERP Support Analyst Systems Administrator Technical Support Analyst Application Support Specialist Junior Systems Consultant Most importantly, you'll be someone who enjoys variety, can communicate well with users and is keen to get involved wherever needed to help the business operate effectively. What's on Offer 40,000 - 50,000 salary Hybrid working Broad exposure across business systems and applications Opportunity to play a key role in an ERP implementation Varied work across support, reporting, integrations and improvement projects Friendly and collaborative team environment

Job Title: Data Resilience Analyst Location: Manchester, Birmingham, Edinburgh, or Bristol Remuneration: Daily rate 750pwd, via Umbrella Company Contract Details: 2 days in-office per week Responsibilities: Join the dynamic Data Resilience team within the Chief Data and Analytics Office (CDAO) and be a pivotal part of safeguarding our critical data services! Support the management of the Data Resilience Solution in ServiceNow by translating regulatory and business needs into actionable technical tooling requirements. Maintain resilience-focused datasets, ensuring critical data assets and dependencies are accurate and audit-ready. Analyse end-to-end data flows for Important Business Services (IBSs) to identify vulnerabilities and enhance data resilience controls. Coordinate Data Resilience BAU processes using ServiceNow, ensuring data integrity aligns with internal and regulatory expectations. Collaborate with Power BI teams to develop resilience-focused visualisations that deliver insights on the Group's Data Resilience Position. Create and maintain essential resilience artefacts and documentation, supporting audit and regulatory scrutiny. Engage stakeholders through workshops and training, embedding Data Resilience practises and driving adoption of tools and controls. Contribute to the Agile delivery of Data Resilience initiatives, ensuring continuous improvement in controls and processes. About Us: At our client, we're evolving alongside modern Britain. With significant investments in our people, data, and technology, we're transforming how we meet the ever-changing needs of our 26 million customers. We're on a purposeful growth journey, and we invite you to be a part of it! What You'll Need: Hands-on experience with ServiceNow GRC, CMDB modelling, Discovery, Flow Designer, and Workflow automation. Deep understanding of data models, asset relationships, and data flows across complex systems. Knowledge of Data Resilience principles, including integrity, availability, recovery, and encryption. Proficiency in Excel and M365 for MI, data analysis, and governance reporting. Familiarity with Power BI and data visualisation to support insight-driven decision-making. A strong mindset focused on data quality and control, ensuring accuracy and completeness. Expertise in requirements gathering and business analysis (user stories, workflows, data models). Experience in Agile environments across the full solution lifecycle. Ability to identify resilience risks and vulnerabilities in data and processes. Effective stakeholder engagement and communication skills, translating technical concepts into business insights. Strong analytical thinking and problem-solving abilities, with a continuous improvement mindset. Adaptability and learning agility in a rapidly evolving regulatory and technical landscape. Are you ready to make an impact? Join our client and play a vital role in shaping the future of data resilience in banking! Apply today! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities , and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Due to the high volume of applications we receive, we are unable to respond to everyone individually. If you do not hear from us within 48 hours of applying, please assume that your application has been unsuccessful on this occasion.

Senior Power BI Consultant (Insurance expereince required) LIVERPOOL HYBRID (2 DAYS PER WEEK) 6 MONTH CONTRACT £350 TO £400 PER DAY OUTSIDE IR35 This project stands is a blend of hands-on Power BI delivery and meaningful capability uplift within a complex, regulated environment. They are looking for a senior Power BI professional who can lead by example, coach others, and embed best practice while delivering high-quality reporting for insurance-focused stakeholders. The Company They are a large, data-driven organisation operating within the insurance sector, investing heavily in modern analytics capability. The business is focused on improving decision-making through trusted data, scalable reporting, and strong governance. Power BI sits at the centre of their reporting strategy, with a clear emphasis on long-term self-sufficiency across teams. The Role and Deliverables Lead end-to-end Power BI delivery, from data preparation and modelling through to polished, user-friendly dashboards Act as a hands-on technical lead while coaching and mentoring analysts through structured training and one-to-one support Identify capability gaps within the analytics team and define practical upskilling approaches Champion best practice across data modelling, DAX, visual design, and documentation Provide guidance on reporting migration from Qlik to Power BI where relevant Work independently with stakeholders to identify opportunities for improvement and deliver clear, reusable solutions Your Skills & Experience Strong hands-on experience delivering Power BI solutions in production environments Extensive experience working within the insurance sector, with a solid understanding of insurance data, reporting, and regulatory considerations Deep expertise in Power Query (M) and DAX, with a focus on clean, scalable, best-practice development Proven data visualisation and UX capability, building intuitive and business-friendly dashboards Good working knowledge of Microsoft Fabric and how Power BI integrates with the wider platform Confident SQL skills and experience working with complex data sources Demonstrated experience coaching, training, and mentoring analytics professionals Clear communication skills, able to explain complex technical concepts to non-technical audiences Proactive and delivery-focused mindset, comfortable taking ownership and driving improvements

Service Desk Manager Salary: National: £43,090 - £46,500. If the successful candidate is a current Civil Servant joining on level transfer, HM Treasury will honour their current substantive salary if higher. This role may be eligible for a Government Digital and Data allowance of up to £13,000. Any allowance is non-contractual and subject to a post-appointment capability assessment, with awards determined by a moderation panel in line with the Government Digital and Data Capability Framework. Contract Type: Permanent Working Pattern: This post is available on a full time, part time or job share basis, and flexible working hours can be accommodated. Location: Darlington (Feethams House) only Do you want to be part of a friendly and collaborative team and provide overall leadership and management of the Service Desk team, including line management responsibility for Service Desk Analysts. If so, then read on! About the Team The Financial Analytics Control and Technology (FACT) team is a friendly and collaborative team that sits within HM Treasury's Public Spending Group and prides itself in developing professional expertise and working collaboratively with its wide range of partners. It provides financial reporting analytics, data management, training, business analysis and service improvement services to wider government. To enable these services the team manages and supports the Online System for Central Accounting and Reporting (OSCAR). OSCAR is an IBM Cognos based, cross-government system which contains a detailed, multi-year analysis of departmental spending and from which the Whole of Governments Accounts (WGA), Supply Estimates and other key outputs are produced. OSCAR's main objectives are to: Be the single source for reliable, real time financial information for government. Increase our analytics and insight capability to support decision making. Enable the modernisation and standardisation of financial accounting and reporting. Reduce the time taken to produce statutory publications. Be capable of future development and expansion (e.g., to new datasets). FACT comprises around 12 members of staff and provides exposure to colleagues across the breadth of the government finance function. The team fully supports learning, development and growth. The key responsibilities of the post-holder will be: OSCAR is His Majesty's Online System for Central Accounting and Reporting. It has 1800 end-users, and they require a proficient service desk facility responsible for prioritising, allocating and resolving all service-related tickets to our other OSCAR suppliers for resolution. This service desk is currently provided by an external service provider, and the post holder would lead the successful transition of that incumbent service to a new in-house team. This role directs day-to-day functions, making sure users and business teams receive the support required. They deliver excellent customer service and promote user happiness. The role reports to a Senior IT Service Manager and will have line management responsibility of the service desk analysts. On a typical day you will Customer Support and Service Delivery Lead the delivery of Service Desk operations, ensuring incidents, service requests and changes are managed effectively in line with agreed service management processes and standards. Take overall accountability for the Service Desk's performance, ensuring services meet established service level agreements (SLAs), critical metrics, and business requirements. Coordinate the management of major incidents, ensuring seamless collaboration among resolver groups and timely communication with collaborators. Stakeholder and Customer Relationship Management Build and maintain strong relationships with stakeholders, customers, suppliers and delivery teams to ensure a high-quality, user-focused service. Act as the primary escalation point for high-impact issues, ensuring stakeholders are appropriately engaged and informed throughout. Represent the Service Desk in governance forums and senior collaborator discussions, providing clear updates on operational efficiency and issues. Reporting, Records and Knowledge Management Own and ensure the integrity of service management data, including incidents, requests, assets and performance information. Use customer feedback, performance data and operational insights to identify service gaps and opportunities for improvement. Ensure audit, governance and compliance requirements are met across all Service Desk processes and records. Leadership, Resourcing and Continuous Improvement Provide overall leadership and management of the Service Desk team, including line management responsibility for Service Desk Analysts. Handle workforce planning, rota design and resource allocation to ensure effective service coverage and resilience. Establish team capability through coaching, mentoring and development, fostering a high-performing and user focused culture. Service Strategy, Governance and Supplier Management Ensure alignment to IT operations frameworks (e.g. ITIL), embedding guideline across incident, problem, change and service management areas. Stay informed of industry developments and emerging technologies, finding opportunities to enhance service capability and efficiency. The role will require technical ability: Demonstrable understanding of ITIL practices, including incident, problem, change and service level management Strong understanding of IT service delivery frameworks and operating models Experience using ITSM tools (e.g. Jira Service Management or similar) to handle service performance and operations Understanding of supplier management and multi-team service delivery environments Qualifications: SIAM Foundation - If you do not hold the qualification, you should be willing to achieve it within 12 months of joining if successful. ITIL v4 (or v5) Foundation - Required on application About You We want you to have the ability to deliver a high-quality IT support service by setting clear standards, ensuring accurate prioritisation of working and driving consistent outcomes that meet user and business needs as well as being able to pro-actively identify improvement opportunities. We would like you to be able to demonstrate leadership by setting clear direction and standards for service delivery, supporting colleagues to understand priorities and contribute to share objectives. It's essential that you have experience of leading an IT Service Desk team to deliver a user centric service, focussed on quality and continuous improvement. Some of the Benefits our people love! 25 days annual leave (rising to 30 after 5 years), plus 8 public holidays and the King's birthday (unless you have a legacy arrangement as an existing Civil Servant). Additionally, we operate flexitime systems, allowing employees to take up to an additional 2 days off each month Flexible working patterns (part-time, job-share, condensed hours) Generous parental and adoption leave packages Access to a generous Defined Benefit pension scheme with employer contributions of 28% Access to a cycle-to-work salary sacrifice scheme and season ticket advances A range of active staff networks, based around interests (e.g. analysts, music society, sports and social club) and diversity For more information about the role and how to apply, please follow the apply link.

Interim Financial Reporting & BI Analyst role in Leeds, £400 - £500 per day Outside IR35 Financial Reporting & BI Analyst Power BI expertise essential Interim Leeds (3 days office-based) 6 Months +£400 - £500 per day Outside IR35 Your new companyOur client is a fast-growing UK manufacturing business, operating in a production-led environment and currently going through a period of continued growth and transformation. Following the recent implementation of a new ERP system, the business is investing in its finance and data capability to support better insight and decision-making. This is an exciting time to join a company where data, reporting and analysis are becoming central to how the finance function supports the wider business. Your new roleThis is a newly created, interim role and a key hire within the finance function.You will sit at the intersection of finance, data and operations, taking ownership of Power BI reporting, dashboard development and business insight. The role is hands-on and autonomous, with responsibility for building and delivering high-quality reporting that supports financial performance and operational decision-making. Duties include: Designing, building and owning Power BI dashboards and reportsTurning ERP and production data into clear, actionable insightBuild and maintain robust data models to support reporting and forecastingDevelop self-service reportingWork closely with Finance, Commercial and Operational teams to define reporting requirementsSupport pricing, margin improvement, cost analysis and FP&A activitiesSupporting margin, cost and performance analysisWorking with stakeholders to define reporting requirementsPartnering with external consultants supporting BI and data developmentEnabling users across the business to access and interpret reporting What you'll need to succeedPower BI dashboard and report creation is central to this role. You will be responsible for designing, building and owning high-quality Power BI reporting that supports financial, operational and commercial decision-making across the business. This role requires a confident, hands-on analyst who combines strong technical capability with a solid finance background and the ability to translate data into meaningful insight. Strong, hands-on experience building Power BI reports and dashboards end to endProven capability in data modelling to support robust, scalable reportingA finance background (qualified, part-qualified or QBE)Solid understanding of margins, costs and performance driversExperience working with ERP-based dataExposure to manufacturing or production environments, including stock or WIPCollaborative, proactive and comfortable working cross-functionally with finance and non-finance teamsAbility to work independently and take ownership of reporting outputsConfidence explaining what the data means and how it supports business decisionsExposure to data warehousing environments desirable What you'll get in returnThis is an excellent opportunity to join a growing organisation at an exciting point in its development. The role offers real ownership, visibility and the chance to make a meaningful impact within the finance function, using modern reporting tools to support business decision-making. A competitive daily rate from £400 - £500 outside IR35 and benefits packageHybrid working, with an office-based presence requiredAn opportunity to play an integral role in the finance functionOwnership and influence across reporting and analyticsExposure to senior stakeholders and operational decision-makingModern tooling, with Power BI at the coreClear scope to grow with the business

Help us to make a world of difference Urenco is a global leader in the production of low carbon energy. We work at the cutting edge of the transition to a sustainable, net zero world. We re looking for a fixed term contract Time and Attendance System Analyst. Based at our Capenhurst site you ll provide comprehensive support for the Time and Attendance system, from initial implementation to successful ongoing adoption of the system at Capenhurst. The Time and Attendance System Coordinator plays a crucial role in maintaining the integrity and efficiency of the organisation's time-tracking processes, contributing to smooth operations, informing Senior Management in their understanding of hours worked, accurate payroll management and activity costings. At Urenco we re committed to giving you opportunities to be your best. If you feel you meet some, but not all of what we're looking for, please still apply. We believe in embracing the passion and potential of our people, and to achieve this we offer market leading training and development experiences. Along with the opportunity to be mentored and coached by some of the smartest minds in the industry. What you ll do: Providing pragmatic and useful advice, guidance and support to the Time and Attendance process, working with the Time and Attendance Manager, across the following work fronts: System development and maintenance Reporting including time, job costing, absence and holidays Communications Process and Training development, amendment, roll out Continuous Improvement of all of the above. Support the development and implementation of solutions and processes which are: a fit for purpose take the best from both internal and external working ensure compliance with legislative, regulatory and company policy standards are practical to apply across Capenhurst. Provide day-to-day co-ordination and support to Time and Attendance System deliverables, including but not limited to scheduling briefings / focus groups / workshops, collating and synthesising feedback, producing summary insights and driving actions and delivery of improvements. Work collaboratively with colleagues to identify improvement opportunities and sharing of best practices across Time and Attendance Systems. Maintain delivery plans, system risk assessments and status reports to effectively support management of the Time and Attendance Business system and reporting Be a driver for change, providing a positive influence across Capenhurst in terms of Time and Attendance, standards and behaviours. Identify business risks and barriers to change adoption and identify/manage mitigations. Support the development of clear roles and responsibilities for users, managers, project manager, departmental administrators etc, which include knowledge transfer, reinforcement, and the ongoing ownership and monitoring of successful role delivery. What do you need to thrive in this role? Expected to have diverse range of skills capable of delivering across a range of topics with understanding gained through business experience to date. Degree qualification may be useful, but not essential if equivalent relevant experience and skills can be demonstrated Expected to have diverse range of skills capable of delivering across a range of topics with understanding gained through business experience to date. Degree qualification may be useful, but not essential if equivalent relevant experience and skills can be demonstrated Experience of working with and administering business critical systems such as SAP etc. Experience of working with and influencing across different levels of the organisation (including department managers and the wider work force). Experience of working at and across the Capenhurst Site with an understanding of the ways of working and current challenges The ability to analyse, interpret and report necessary data to stakeholders Experience of acting as a liaison with the business in order to achieve cultural improvements and ensuring completeness and accuracy with the system and maintaining stakeholder confidence and engagement What can you expect from us? More than just a job, we offer a future. More than just a place to work, we provide an opportunity to prosper. As an employee of Urenco you will receive: Annual leave starting at 25 days, which increases by one day for every two years of service up to a maximum of 30 days. In addition, you will accrue 13 additional days off to be used flexibly. There s also a newly added scheme for buying and selling holiday, up to 5 days. A diverse range of family friendly policies. A generous bonus scheme. A defined contribution pension scheme; with up to 16% employer s contribution. Single private medical and dental cover. Flexible benefits package; including life assurance and income protection. In addition, you ll have an opportunity to purchase additional benefits that suit your lifestyle and take advantage of tax and NI savings. Education and training; we take pride in helping people learn and develop by supporting, accelerating and directing your learning. As well as the completion of mandatory health and safety courses, training packages will be offered to meet your specific needs. FTC duration until end October 2027 Security vetting Due to the nature of the industry that Urenco operates in, all personnel regardless of employment status working for Urenco are required to obtain security clearance at the level required for their role. Security clearances are assessed in accordance with regulations and official guidance issued by the relevant competent authorities for national security vetting. In certain circumstances, additional enhanced security clearance considerations apply to roles within Urenco owing to the particular activities that the Urenco Group undertakes in relation to uranium enrichment. Successful candidates will need to satisfy security requirements, and all offers of appointment are made subject to the successful approval of all checks initiated. Creating a diverse and inclusive workforce As a truly global company with a presence in the UK, USA, Germany, and the Netherlands, we know that our individual differences make us stronger. Putting people at the heart of our business, we strive to create an open and inclusive workplace that allows every voice to be heard and diversity to thrive. If you require any reasonable adjustments to the recruitment process, please let our talent acquisition team know. Because together, we are one Urenco. We are enriching the world. And enriching your future.

Senior Service Desk Analyst: Salary: National: £34,820 - £40,000. If the successful candidate is a current Civil Servant joining on level transfer, HM Treasury will honour their current substantive salary if higher. This role may be eligible for a Government Digital and Data allowance of up to £13,000. Any allowance is non-contractual and subject to a post-appointment capability assessment, with awards determined by a moderation panel in line with the Government Digital and Data Capability Framework Contract Type: Permanent Working Pattern: This post is available on a full time, part time or job share basis, and flexible working hours can be accommodated. Location: Darlington (Feethams House) only Do you want to be part of a friendly and collaborative team and provide senior operational support to the Service Desk? Do you want to have a role that combines hands-on delivery with day-to-day coordination, quality assurance, and mentoring responsibilities? If so, then read on! About the Team The Financial Analytics Control and Technology (FACT) team is a friendly and collaborative team that sits within HM Treasury's Public Spending Group and prides itself in developing professional expertise and working collaboratively with its wide range of partners. It provides financial reporting analytics, data management, training, business analysis and service improvement services to wider government. To enable these services the team manages and supports the Online System for Central Accounting and Reporting (OSCAR). OSCAR is an IBM Cognos based, cross-government system which contains a detailed, multi-year analysis of departmental spending and from which the Whole of Governments Accounts (WGA), Supply Estimates and other key outputs are produced. OSCAR's main objectives are to: Be the single source for reliable, real time financial information for government. Increase our analytics and insight capability to support decision making. Enable the modernisation and standardisation of financial accounting and reporting. Reduce the time taken to produce statutory publications. Be capable of future development and expansion (e.g., to new datasets). FACT comprises around 12 members of staff and provides exposure to colleagues across the breadth of the government finance function. The team fully supports learning, development and growth. The key responsibilities of the post-holder will be: OSCAR is His Majesty's Online System for Central Accounting and Reporting. It has 1800 end-users, and they require a proficient service desk facility responsible for triaging, allocating and resolving all service-related tickets to our other OSCAR suppliers for resolution. This service desk is currently run by an external provider. The post holder will support the service desk manager during the transition to the new in-house team. They will also provide day-to-day supervision. The Senior Service Desk Analyst provides senior operational support to the Service Desk, combining hands-on delivery with day-to-day coordination, quality assurance, and mentoring responsibilities. The role ensures issues are resolved efficiently, brought up appropriately, and owned through to resolution following agreed service levels. The Senior Service Desk Analyst position sits within the FACT team and reports to the Service Desk Manager. On a typical day you will Customer Support and Service Delivery Act as a critical contact for complex IT incidents, service requests and changes, ensuring issues are effectively assessed, prioritised and resolved in line with agreed processes. Provide advanced technical support and guidance to colleagues, supporting resolution at the first point of contact where possible and ensuring appropriate escalation where required. Coordinate incident, request and task queues to ensure effective management, timely progression and resolution according to service level agreements and performance standards. Stakeholder and Customer Relationship Management: Build and maintain strong working relationships with stakeholders, customers and support teams to ensure a responsive, high-quality and customer-focused service. Assume responsibility for complex or high-priority incidents and requests, managing them through to resolution and ensuring clear, consistent communication with collaborators. Promote a culture of user focus, collaboration and continuous improvement across the Service Desk and wider support teams. Reporting, Records and Knowledge Management: Ensure the accuracy and quality of incident, request, asset and activity records according to organisational standards, audit requirements and guideline. Support the production and analysis of service performance data, identifying trends, risks and areas for improvement. Use service data, customer feedback and operational insights to inform continual service improvement activities. Team Leadership and Ongoing Improvement: Provide day-to-day leadership, guidance and support to Service Desk Analysts, acting as a senior point of escalation and decision-making within the team. Contribute to workforce planning, shift coordination and workload distribution to ensure effective service coverage and performance. Find opportunities to improve service quality, user experience, processes and tooling, raising where strategic decisions or investment are required. This role will require technical ability: Demonstrable understanding of ITIL practices, including incident, request and problem management Practical experience using Jira Service Management or a similar IT service management system Working knowledge of IT ticketing systems, including triage, prioritisation, escalation and resolution processes Ability to analyse service performance, trends or data to support improved service delivery A practical understanding of Microsoft 365 products, including Teams About You We want you to have the ability to take ownership of complex or escalated issues, coordinating resolution across teams and keeping customers and stakeholders informed of progress, risks and outcomes and you can improve user experience. We would like to be able to support the development of colleagues by sharing knowledge, coaching others and contributing to a culture of learning and continuous improvement within the team. It's essential that you have experience of working in a customer facing service desk, triaging service tickets and responding to customer incidents. Some of the Benefits our people love! 25 days annual leave (rising to 30 after 5 years), plus 8 public holidays and the King's birthday (unless you have a legacy arrangement as an existing Civil Servant). Additionally, we operate flexitime systems, allowing employees to take up to an additional 2 days off each month Flexible working patterns (part-time, job-share, condensed hours) Generous parental and adoption leave packages Access to a generous Defined Benefit pension scheme with employer contributions of 28% Access to a cycle-to-work salary sacrifice scheme and season ticket advances A range of active staff networks, based around interests (e.g. analysts, music society, sports and social club) and diversity For more information about the role and how to apply, please follow the apply link.

Are you an innovative and strategic thinker with a passion for technology and data? Our client, a leading organisation dedicated to transforming business processes, is on the lookout for a Data Technology Business Manager & Business Analyst. This is a fantastic opportunity to play a crucial role in the enhancement and management of corporate applications within a vibrant team! Job Title: Data Technology Project Manager & Business Analyst Job Type: Temporary Salary Grade: 38,000- 40,000 dependant on experience Location: Bootle Hours: 35 Hours per Week What You'll Do: As a Data Technology Business Manager & Business Analyst, you will: Lead Projects: Develop and execute comprehensive project plans while ensuring effective communication throughout the project life cycle. Coordinate Application Life cycles: Work alongside application owners and ICT teams to manage corporate applications from inception to retirement. Enhance and Upgrade Systems: Review and analyse current applications to identify improvement strategies, ensuring alignment with business needs. Gather Requirements: Facilitate workshops and collaborate with stakeholders to convert high-level ideas into detailed functional and application requirements. Drive Innovation: Explore opportunities for integrating Artificial Intelligence (AI) within the organisation, ensuring adherence to governance measures. Key Responsibilities: Report on project outcomes, advising relevant project boards on developments and key decisions. Ensure that new software applications meet functional requirements and user expectations. Create analysis documentation, including business process maps and user stories, to guide development teams effectively. Foster a culture of collaboration, inclusivity, and high performance while striving to make a real difference in the communities we serve. What We're Looking For: Qualifications: Educated to HND / Degree level or equivalent. Prince2 accreditation or similar project management methodology is desirable. Knowledge & Experience: Substantial experience in ICT life cycle application management is essential. Proven track record in implementing systems that deliver critical business information. Familiarity with Agile methodologies, particularly in writing user stories and managing product backlogs. Strong understanding of the data dependencies across integrated systems. Skills & Abilities: Exceptional interpersonal and communication skills to engage with a diverse range of stakeholders. Strong problem-solving skills and the ability to adapt to changes swiftly. Tenacity in achieving targets and delivering outcomes in the face of challenges. Why Join Us? This is more than just a job, it's a chance to be part of an enthusiastic team driving meaningful change. If you are ready to bring your expertise to a role that values collaboration, innovation, and inclusivity, we want to hear from you! Ready to Apply? If you are excited about this opportunity and meet the qualifications, we encourage you to submit your application today! Join us in making a significant impact in our organisation and the communities we serve! Note: Some travel to other sites may be required, and a commitment to our values and behaviours is essential. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco aim to respond to all applicant's, however due to the large volume of applications we receive this may not always be possible. Should you not receive a response within five working days please accept this as notification that you have not been short-listed on this occasion. Adecco is an equal opportunities employee. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

An established consumer goods organisation is seeking a Business Analyst to partner with stakeholders in analysing processes, defining requirements, and delivering end-to-end IT solutions that drive business improvement. The role offers a hybrid working model, strong benefits, and the opportunity to work in a collaborative, inclusive environment supporting complex change initiatives. Client Details Our client, a well-established and values-driven organisation within the consumer goods sector, is seeking an experienced and collaborative Business Analyst to support the delivery of impactful IT initiatives. This organisation is committed to fostering an inclusive and diverse workplace where individuals from all backgrounds are valued and empowered to contribute. They offer a supportive environment focused on innovation, continuous improvement, and employee wellbeing. Description As a Business Analyst, you will play a key role in shaping and delivering technology solutions aligned to business objectives. You'll work closely with stakeholders across multiple functions to analyse current processes, define requirements, and support the delivery of end-to-end system improvements. Key responsibilities include: Defining project scope, requirements, and deliverables for IT change initiatives Translating business needs into solution designs in collaboration with technical teams Identifying process improvements to enhance efficiency and effectiveness Supporting prioritisation of requirements for development teams Building strong relationships with internal stakeholders and third-party suppliers Producing As-Is and To-Be process models and supporting requirements validation Contributing to testing, documentation, and user support materials Identifying and supporting data requirements for integration and management Profile We're looking for candidates who can demonstrate: Strong data analysis skills with the ability to translate insights into clear requirements Experience in business process modelling (e.g. BPMN) A track record of working in cross-functional environments Excellent communication skills with the ability to engage stakeholders at all levels A structured, logical approach to problem-solving Desirable experience: Background within FMCG or manufacturing sectors Exposure to Operational Technology (OT) projects Job Offer This is a hybrid role, with a typical expectation of three days per week on-site in Burton Latimer. The business encourages regular in-person collaboration through designated team days. Recruitment Process Initial virtual interview Followed by a face-to-face interview on-site Closing date: 14th June Package & Benefits A competitive salary and benefits package is on offer, including: Annual bonus scheme Generous pension contribution 25 days' annual leave (plus option to purchase additional days) Healthcare support Ongoing professional development opportunities Family-friendly policies and enhanced leave options Employee wellbeing support, including 24/7 counselling access Flexible working arrangements Please note: Salary is dependent on experience Sponsorship is not available for this position Reasonable adjustments are available throughout the recruitment process

IT Support Engineer - Fareham - Not For Profit Sector - Up to 28,000 - 37 hour week + Benefits, 25 Days Holiday (Rising to 30) + Bank Holidays We are looking for a proactive and detail-oriented IT Support Engineer to join a well-established Not for Profit organisation based in Fareham. You'll be working within a collaborative IT team, maintaining and supporting the businesses IT systems. The organisation employ close to 400 people and are expanding. This is a fantastic opportunity for someone with a passion for IT to take ownership of a varied role, working closely with internal stakeholders and end users to strengthen IT. The environment encourages continuous improvement, knowledge sharing, and the opportunity to influence practices across the organisation. IT Support Engineer Key Skills: Microsoft 365 Solutions Microsoft Entra Intune Exchange Online Teams administration Autopilot Active Directory Users/Computers Management Networking Experience of managing SaaS based systems Used to handling access control requests Microsoft SharePoint Maintain quality and governance in recording data Cyber security awareness You will be an analytical and organised IT Support Engineer with strong problem-solving skills and the ability to communicate effectively with both technical and non-technical stakeholders. A collaborative mindset and willingness to learn are essential. We are not expecting the IT Security Analyst to be an expert in all the technologies above, just a solid foundation and a genuine interest in developing within IT industry. We are actively interviewing, so apply now for immediate consideration for the IT Support Engineer role or contact us for further information.

Service Desk Analyst Nottingham 21,000 - 24,000 + benefits Are you passionate about IT support and looking for a role where you can build your technical skills in a busy, customer-focused environment? This is a fantastic opportunity to join a growing team as a Tier 1 Service Desk Analyst, providing first-line support and playing a key part in keeping users and systems running smoothly. You'll be the first point of contact for support queries, so if you enjoy solving problems, communicating clearly and helping people, this could be the ideal next step in your IT career. What you'll be doing Answer inbound support calls and respond to support emails in a professional, friendly manner. Log, update and escalate support tickets accurately, gathering the right information to help drive resolution. Provide basic first-line technical support for customers and assist with the day-to-day support and maintenance of customer and internal IT systems. Monitor issues proactively and escalate where needed to ensure a high standard of service. What you'll need Excellent written and verbal communication skills, with the confidence to build rapport with customers. Strong troubleshooting and problem-solving ability, plus the ability to manage and prioritise your own workload. A methodical approach, with the ability to follow and document procedures accurately. A genuine willingness to learn and develop your technical skills, along with a passion for IT systems and technology. Desirable, but not essential: knowledge of Linux and command line interfaces, VPNs, Office 365 administration, SMTP, Samba, SSH, SSL, Cron, monitoring tools, or IT procurement. Apply now If you're ready to take the next step in your IT support career and join a role where you can grow, learn and make a real difference, apply today. If you've held any of these roles or used these technologies/skills, this role could be a great fit: Service Desk Analyst, Helpdesk Analyst, IT Support Analyst, First Line Support, 1st Line Support, Technical Support, Service Desk Engineer, IT Helpdesk, Linux, command line, VPNs, Office 365, SMTP, Samba, SSH, SSL, Cron, monitoring, IT procurement. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.