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HAY FESTIVAL
Creative Director
HAY FESTIVAL
Purpose of the Role The Creative Director is responsible for defining and leading the artistic vision, creative strategy and public programme framework for Hay Festival UK. The postholder will shape the future direction of Hay Festival's creative offer, ensuring the organisation remains one of the world's leading cultural platforms for literature, ideas and interdisciplinary exchange. The role combines creative leadership, strategic thinking and organisational influence, balancing artistic excellence with audience growth, fundraising opportunities and commercial sustainability. The Creative Director will lead the Creative Directorate through the Creative Team ensuring a coherent, ambitious and distinctive programme across festivals, year-round events, digital content and new initiatives. Working closely with colleagues across Development, Commercial, Marketing, Operations, Education and International teams, the Creative Director will ensure creative activity contributes to Hay Festival's charitable mission, strategic objectives and long-term growth. Key Responsibilities Creative Vision and Artistic Leadership Define and lead Hay Festival UK's Creative Strategy, ensuring alignment with organisational objectives, charitable purposes, commercial objectives and brand values. Establish the artistic priorities, themes and editorial direction that shape all UK programming. Identify emerging cultural, literary, political, scientific and social conversations that should inform future programming. Ensure Hay Festival remains a leading platform for literature, ideas, debate and cultural exchange. Champion innovation, diversity and excellence across all creative activity. Flagship Festival Leadership Shape the overall creative architecture of Hay Festival Hay-on-Wye, Winter Weekend, After Hours and other UK activities. Lead decision-making on headline bookings, major programme strands and key creative priorities. Ensure Venue 1 and other flagship stages deliver world-class line-ups capable of attracting large audiences, generating significant ticket income and enhancing Hay Festival's reputation. Maintain senior relationships with leading authors, artists, thinkers, performers, broadcasters and cultural leaders. Ensure the programme balances artistic ambition, public relevance, audience demand and financial sustainability. Leadership of the Creative Directorate Lead and develop the Creative Team Ensure strong collaboration between literary programming, interdisciplinary programming and partnership activity. Create a culture of creativity, accountability, collaboration and continuous improvement. Provide strategic oversight of programme quality, audience development and creative innovation. Organisational Leadership Contribute to the strategic leadership of Hay Festival as a member of the Executive Team. Work closely with the CEO and Board on the development and delivery of organisational strategy. Collaborate across departments to ensure creative activity supports audience growth, fundraising, partnerships, advocacy and commercial objectives. Ensure robust evaluation and audience insight informs future programme development. Audience Growth, Partnerships and Income Generation Deliver annual commercial income target from ticket sales Ensure creative strategy contributes to audience growth and diversification. Support fundraising, sponsorship and partnership opportunities through the development of compelling creative propositions. Work with Commercial and Marketing teams to maximise attendance, engagement and earned income. Balance artistic integrity with financial sustainability, ensuring creative activity contributes to organisational resilience and growth. External Profile and Sector Leadership Act as a senior ambassador for Hay Festival nationally and internationally. Build and maintain influential relationships across publishing, arts, media, education, philanthropy, policy and cultural sectors. Represent Hay Festival at major industry events, conferences and stakeholder meetings. Position Hay Festival as a thought leader in literature, culture and public engagement. Key Performance Indicators Delivery of Creative Strategy objectives Audience and growth and diversification Ticket income and attendance budget deliverables Artistic quality and reputation Artist and audience satisfaction Fundraising and partnership contribution to fund the programme Media profile and brand impact Budget management, value for money and ROI Interdisciplinary results Skills and Experience Essential Significant senior leadership experience within arts, culture, publishing, media or creative industries. Proven experience developing and delivering successful cultural programmes, festivals or public events. Strong understanding of literature, publishing and contemporary cultural sectors. Demonstrable ability to attract major talent and shape compelling public programmes. Experience balancing artistic ambition with commercial and organisational objectives. Strong leadership, influencing and stakeholder management skills. Experience contributing to fundraising, sponsorship or partnership development. Financial and budget management experience. Commitment to equality, diversity and inclusion. Personal Attributes Welsh speaker (desired) Visionary, creative and strategically minded. Collaborative and empowering leader. Commercially aware and audience-focused. Credible and influential ambassador. Innovative, curious and outward-looking. Passionate about literature, ideas, culture and public engagement. Please send a letter explaining how your experience fits the role and a copy of your CV to by 8th July, 2026, first stage interviews will take place in Hay on Wye on 14th July, 2026 We welcome applications regardless of race, colour, nationality, ethnic or national origins, sex, disability, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, age or religion or belief. Disabled applicants are invited to contact us in confidence at any point during the recruitment process to discuss steps that could be taken to overcome operational difficulties presented by the job, or if any adjustments or support are required regarding the recruitment process. For an informal conversation about the role, please email in the first instance
Jun 26, 2026
Full time
Purpose of the Role The Creative Director is responsible for defining and leading the artistic vision, creative strategy and public programme framework for Hay Festival UK. The postholder will shape the future direction of Hay Festival's creative offer, ensuring the organisation remains one of the world's leading cultural platforms for literature, ideas and interdisciplinary exchange. The role combines creative leadership, strategic thinking and organisational influence, balancing artistic excellence with audience growth, fundraising opportunities and commercial sustainability. The Creative Director will lead the Creative Directorate through the Creative Team ensuring a coherent, ambitious and distinctive programme across festivals, year-round events, digital content and new initiatives. Working closely with colleagues across Development, Commercial, Marketing, Operations, Education and International teams, the Creative Director will ensure creative activity contributes to Hay Festival's charitable mission, strategic objectives and long-term growth. Key Responsibilities Creative Vision and Artistic Leadership Define and lead Hay Festival UK's Creative Strategy, ensuring alignment with organisational objectives, charitable purposes, commercial objectives and brand values. Establish the artistic priorities, themes and editorial direction that shape all UK programming. Identify emerging cultural, literary, political, scientific and social conversations that should inform future programming. Ensure Hay Festival remains a leading platform for literature, ideas, debate and cultural exchange. Champion innovation, diversity and excellence across all creative activity. Flagship Festival Leadership Shape the overall creative architecture of Hay Festival Hay-on-Wye, Winter Weekend, After Hours and other UK activities. Lead decision-making on headline bookings, major programme strands and key creative priorities. Ensure Venue 1 and other flagship stages deliver world-class line-ups capable of attracting large audiences, generating significant ticket income and enhancing Hay Festival's reputation. Maintain senior relationships with leading authors, artists, thinkers, performers, broadcasters and cultural leaders. Ensure the programme balances artistic ambition, public relevance, audience demand and financial sustainability. Leadership of the Creative Directorate Lead and develop the Creative Team Ensure strong collaboration between literary programming, interdisciplinary programming and partnership activity. Create a culture of creativity, accountability, collaboration and continuous improvement. Provide strategic oversight of programme quality, audience development and creative innovation. Organisational Leadership Contribute to the strategic leadership of Hay Festival as a member of the Executive Team. Work closely with the CEO and Board on the development and delivery of organisational strategy. Collaborate across departments to ensure creative activity supports audience growth, fundraising, partnerships, advocacy and commercial objectives. Ensure robust evaluation and audience insight informs future programme development. Audience Growth, Partnerships and Income Generation Deliver annual commercial income target from ticket sales Ensure creative strategy contributes to audience growth and diversification. Support fundraising, sponsorship and partnership opportunities through the development of compelling creative propositions. Work with Commercial and Marketing teams to maximise attendance, engagement and earned income. Balance artistic integrity with financial sustainability, ensuring creative activity contributes to organisational resilience and growth. External Profile and Sector Leadership Act as a senior ambassador for Hay Festival nationally and internationally. Build and maintain influential relationships across publishing, arts, media, education, philanthropy, policy and cultural sectors. Represent Hay Festival at major industry events, conferences and stakeholder meetings. Position Hay Festival as a thought leader in literature, culture and public engagement. Key Performance Indicators Delivery of Creative Strategy objectives Audience and growth and diversification Ticket income and attendance budget deliverables Artistic quality and reputation Artist and audience satisfaction Fundraising and partnership contribution to fund the programme Media profile and brand impact Budget management, value for money and ROI Interdisciplinary results Skills and Experience Essential Significant senior leadership experience within arts, culture, publishing, media or creative industries. Proven experience developing and delivering successful cultural programmes, festivals or public events. Strong understanding of literature, publishing and contemporary cultural sectors. Demonstrable ability to attract major talent and shape compelling public programmes. Experience balancing artistic ambition with commercial and organisational objectives. Strong leadership, influencing and stakeholder management skills. Experience contributing to fundraising, sponsorship or partnership development. Financial and budget management experience. Commitment to equality, diversity and inclusion. Personal Attributes Welsh speaker (desired) Visionary, creative and strategically minded. Collaborative and empowering leader. Commercially aware and audience-focused. Credible and influential ambassador. Innovative, curious and outward-looking. Passionate about literature, ideas, culture and public engagement. Please send a letter explaining how your experience fits the role and a copy of your CV to by 8th July, 2026, first stage interviews will take place in Hay on Wye on 14th July, 2026 We welcome applications regardless of race, colour, nationality, ethnic or national origins, sex, disability, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, age or religion or belief. Disabled applicants are invited to contact us in confidence at any point during the recruitment process to discuss steps that could be taken to overcome operational difficulties presented by the job, or if any adjustments or support are required regarding the recruitment process. For an informal conversation about the role, please email in the first instance
Jackie Kerr Recruitment
Business Development Executive
Jackie Kerr Recruitment Highworth, Swindon
Business Development Executive (Flexible Hours) Highworth, Wiltshire £28,000 Per Annum + Bonuses We are looking for a confident and proactive Business Development Executive to join our growing team. A great opportunity for someone with a positive attitude, strong communication skills, and previous sales experience who is looking for flexible working hours. Business Development Executive Key Responsibilities Making outbound sales calls to prospective new clients Following up with existing and previous clients Building and maintaining strong client relationships Identifying new business opportunities Booking appointments and generating leads for the business Keeping customer records and notes up to date Working towards individual call and sales targets Providing excellent customer service at all times Business Development Executive Candidate Confident and professional telephone manner Previous sales, telesales or business development experience essential Comfortable making cold calls Self-motivated and organised Strong communication and relationship-building skills Ability to work independently and manage time effectively What We Offer £28,000 pro rata salary + bonus Flexible working hours / school-hours working available Supportive and friendly team environment Regular team away days Jackie Kerr Recruitment is an independent agency that has been established for 28 years. We strive to provide the ultimate consultancy service to all our candidates. Whether you are looking for permanent or temporary work we pride ourselves in understanding our candidate s requirement s to ensure that we place you in your ideal role. We have recently heavily invested in new Recruitment Software that provides an online portal. Simply visit jackiekerrrecruitment . com to enter your details and you will receive job alerts, hot off the press. The portal enables you to update your information and CV at any time, so we always have your latest employment details on record. So please visit our website and let us help you to find your dream job! Please note: At Jackie Kerr Recruitment we receive a huge number of applications for each job that is posted. If you do not hear from us within 2 weeks of your original application, please go to our website jackiekerrrecruitment . com to apply for other jobs that may be suitable to you.
Jun 25, 2026
Full time
Business Development Executive (Flexible Hours) Highworth, Wiltshire £28,000 Per Annum + Bonuses We are looking for a confident and proactive Business Development Executive to join our growing team. A great opportunity for someone with a positive attitude, strong communication skills, and previous sales experience who is looking for flexible working hours. Business Development Executive Key Responsibilities Making outbound sales calls to prospective new clients Following up with existing and previous clients Building and maintaining strong client relationships Identifying new business opportunities Booking appointments and generating leads for the business Keeping customer records and notes up to date Working towards individual call and sales targets Providing excellent customer service at all times Business Development Executive Candidate Confident and professional telephone manner Previous sales, telesales or business development experience essential Comfortable making cold calls Self-motivated and organised Strong communication and relationship-building skills Ability to work independently and manage time effectively What We Offer £28,000 pro rata salary + bonus Flexible working hours / school-hours working available Supportive and friendly team environment Regular team away days Jackie Kerr Recruitment is an independent agency that has been established for 28 years. We strive to provide the ultimate consultancy service to all our candidates. Whether you are looking for permanent or temporary work we pride ourselves in understanding our candidate s requirement s to ensure that we place you in your ideal role. We have recently heavily invested in new Recruitment Software that provides an online portal. Simply visit jackiekerrrecruitment . com to enter your details and you will receive job alerts, hot off the press. The portal enables you to update your information and CV at any time, so we always have your latest employment details on record. So please visit our website and let us help you to find your dream job! Please note: At Jackie Kerr Recruitment we receive a huge number of applications for each job that is posted. If you do not hear from us within 2 weeks of your original application, please go to our website jackiekerrrecruitment . com to apply for other jobs that may be suitable to you.
LUX MUNDI CATHOLIC ACADEMY TRUST
Trust Executive Assistant
LUX MUNDI CATHOLIC ACADEMY TRUST Hackney, London
Salary: Scale PO4 - PO6 £ 52,269 to £ 59,574 (before pro rata) Starting salary dependent on experience 28 hours per week Part time of four days per week Term time only plus 2 weeks Opportunity to work remotely 1 day per week Required for: September 2026 Application Closing Date: Tuesday 7th July 2026 at 12noon Interview Date: TBC Please note that Lux Mundi Catholic Academy Trust reserves the right to interview and appoint prior to the closing date Why Work For Us? Firstly, thank you for taking the time to consider applying for the post of Executive Assistant at Lux Mundi Catholic Academy Trust. Lux Mundi Catholic Academy Trust exists to provide exceptional Catholic education rooted in Gospel values. Our Trust is committed to: Delivering high-quality education Supporting the spiritual development of pupils Promoting inclusion and opportunity Encouraging excellence in teaching and learning Developing strong partnerships with families, parishes and communities Every employee contributes to our success and shares responsibility for maintaining our high standards. We offer state of the art buildings, facilities and dedicated professional staff - Lux Mundi is an exciting and supportive environment in which to work and develop your career. This is a fantastic opportunity for someone with previous experience of working as an assistant to join our team. The Executive Assistant will be required to interact with people who are strategically important to the Trust and is therefore responsible for portraying a favourable and highly professional impression to external contacts. Catholic Life and Ethos All staff contribute to the Catholic life of the Trust. Staff are expected to: Respect the Catholic character of our schools Support collective worship and prayer Promote Gospel values Demonstrate kindness, compassion and forgiveness Respect the beliefs of others We welcome applications from all backgrounds who are committed to supporting the Catholic mission and values of the Trust. Benefits: An incredible team of staff who are highly skilled, dynamic and passionate about securing the very best outcomes for the community we serve. Excellent CPD opportunities at all levels (T&Cs apply). Opportunities for progression. Sophisticated modern school building Travel Loans. Interest free loans to assist staff in meeting travel costs (T&Cs apply) Teachers Pension Scheme or Local Government Pension Scheme which includes 3 x salary life assurance cover whilst you remain in service. Employee Assistance Programme Outstanding support from the Central Team. A friendly team that arranges termly celebrations that recognise the contributions staff make to our school This post comes with an opportunity to work remotely one day per week EXECUTIVE ASSISTANT TO THE CEO AND CENTRAL TEAM SUPPORT JOB DESCRIPTION Post: Executive Assistant to the CEO and Central Team support Location: The post holder will be based at Trust offices. The opportunity to work remotely for part of the week is available Salary and Hours: 28 hours per week. Part Salary and Hours: 28 hours per week. Part Time of four days per week, term time only plus 2 weeks Opportunity to work remotely 1 day per week Salary scale PO4-PO6, (pro rata)- Subject to experience The Position This is a growing and dynamic Trust at an exciting stage in its development. The CEO's Executive Assistant plays an essential part in contributing to the Trust, ensuring the smooth running of the Trust, providing efficient and accurate administration support to the CEO, and other Central team staff when required. Responsibilities The Executive Assistant will be required to interact with people who are strategically important to the Trust and is therefore responsible for portraying a favourable and highly professional impression to external contacts. The Executive Assistant will also need to be able to manage the CEO's competing demands with a high degree of confidence and professionalism and make a significant contribution to the effective performance of CEO by supporting their administrative and information needs. Responsibilities will include diary management, co-coordinating meeting arrangements, managing correspondence, information gathering and research. The role necessitates a high degree of autonomy and initiative and the need to make decisions on a daily basis within the agreed standards and framework, in a context of changing demands. Administration: Act as first point of contact for enquiries and emails to the CEO, including regular monitoring of CEO's emails and, under delegated authority, responding appropriately wherever possible or referring to relevant staff. Proactively managing the CEO's diary, co-ordinating meetings, internally and externally, to ensure most effective use of time, including advising on upcoming commitments, prioritisation, managing regular changes and dealing professionally with competing meeting requests. Scheduling, organisation and preparation of meeting agendas and papers for meetings with the Diocese, Board, Board Chair, central team members, Headteachers, LGB Chairs, DfE LA representatives etc. and take minutes and compile action logs where required. Draft the annual calendar of Board and other meetings for consideration by CEO and Central Team and Board members and keep this up to-date. Secure term and INSET dates for schools across the Trust and those of LGB meets to facilitate coherence and where necessary attendance at meetings. Liaising with the CEO and actively updating work plans, projects and responsibilities, including monitoring of commitments and deadlines, maintaining confidentiality. Ensure the effective development and maintenance of central team systems, records, and documents systems, including governorhub, mailing list and contacts database and relevant contacts including at the Diocese, LA, schools, parishes and other Catholic Academy trust and linked professionals. Assist the Central Team with establishing links with colleagues, including relevant directorate teams, and with key external stakeholders (sponsor team, observers, and internal and external audit teams) in ensuring that our corporate governance follows policies and protocols and is delivered to the highest of standards. Providing general administrative duties including in the preparation, producing, collating, formatting, quality checking and publishing of corporate governance reports, presentations, documents and presentation of information in appropriate formats. Take a proactive role in providing administrative support for the preparation of the annual report and AGM by setting up, implementing and maintaining resources, arranging meetings, preparing agendas, minutes, action logs and following up on actions. Improving and maintaining Lux Mundi website, ensuring information is up-to-date and relevant and news items are posted promptly. Manage delegated expenditure effectively in-line with organisational processes and procedures. Service and support meetings of the Central Team & Board. Committees and other working groups with Board and Central Team involvement, including Headteachers: compiling agendas; drafting reports as and when required; collating reports from others including proofreading/reformatting if needed; producing board packs/papers and distributing within required timescale; producing or acquiring Board and committee minutes and action notes within required timescale. Making arrangements for Strategic Management Group, Board and Board committee meetings, including booking rooms, arranging catering, and collation and circulation of relevant papers and agendas. Overall responsibility for the safekeeping and maintenance of Board information and records including designing, improving and maintaining the Board papers ensuring information is kept up-to-date and relevant. Liaise and maintain regular contact with Board members in respect of meetings/ events and keep them advised on governance/other issues arising and matters in progress. Maintaining up-to-date information relating to Board members, including declarations of conflicts; learning & development records; contact details; attendance at meetings; election/resignation/terms of office dates; etc. as required; To provide general administrative support to the HR Director. Monitoring policies and procedures and following agreed processes and procedures for reviews and relevant compliance and ensuring that Trust and school based polices are current. Checking website of the Trust and schools for compliance and follow up. Working with the CEO to ensure that communications and working relationships with stakeholders including the Diocese, Board, Headteachers, LA, other CEOs in the Diocese of Westminster and Team members remain effective. Working with CEO to respond to general information requests and to disseminate information through e-mail, mail, publications, web sites and marketing . click apply for full job details
Jun 25, 2026
Full time
Salary: Scale PO4 - PO6 £ 52,269 to £ 59,574 (before pro rata) Starting salary dependent on experience 28 hours per week Part time of four days per week Term time only plus 2 weeks Opportunity to work remotely 1 day per week Required for: September 2026 Application Closing Date: Tuesday 7th July 2026 at 12noon Interview Date: TBC Please note that Lux Mundi Catholic Academy Trust reserves the right to interview and appoint prior to the closing date Why Work For Us? Firstly, thank you for taking the time to consider applying for the post of Executive Assistant at Lux Mundi Catholic Academy Trust. Lux Mundi Catholic Academy Trust exists to provide exceptional Catholic education rooted in Gospel values. Our Trust is committed to: Delivering high-quality education Supporting the spiritual development of pupils Promoting inclusion and opportunity Encouraging excellence in teaching and learning Developing strong partnerships with families, parishes and communities Every employee contributes to our success and shares responsibility for maintaining our high standards. We offer state of the art buildings, facilities and dedicated professional staff - Lux Mundi is an exciting and supportive environment in which to work and develop your career. This is a fantastic opportunity for someone with previous experience of working as an assistant to join our team. The Executive Assistant will be required to interact with people who are strategically important to the Trust and is therefore responsible for portraying a favourable and highly professional impression to external contacts. Catholic Life and Ethos All staff contribute to the Catholic life of the Trust. Staff are expected to: Respect the Catholic character of our schools Support collective worship and prayer Promote Gospel values Demonstrate kindness, compassion and forgiveness Respect the beliefs of others We welcome applications from all backgrounds who are committed to supporting the Catholic mission and values of the Trust. Benefits: An incredible team of staff who are highly skilled, dynamic and passionate about securing the very best outcomes for the community we serve. Excellent CPD opportunities at all levels (T&Cs apply). Opportunities for progression. Sophisticated modern school building Travel Loans. Interest free loans to assist staff in meeting travel costs (T&Cs apply) Teachers Pension Scheme or Local Government Pension Scheme which includes 3 x salary life assurance cover whilst you remain in service. Employee Assistance Programme Outstanding support from the Central Team. A friendly team that arranges termly celebrations that recognise the contributions staff make to our school This post comes with an opportunity to work remotely one day per week EXECUTIVE ASSISTANT TO THE CEO AND CENTRAL TEAM SUPPORT JOB DESCRIPTION Post: Executive Assistant to the CEO and Central Team support Location: The post holder will be based at Trust offices. The opportunity to work remotely for part of the week is available Salary and Hours: 28 hours per week. Part Salary and Hours: 28 hours per week. Part Time of four days per week, term time only plus 2 weeks Opportunity to work remotely 1 day per week Salary scale PO4-PO6, (pro rata)- Subject to experience The Position This is a growing and dynamic Trust at an exciting stage in its development. The CEO's Executive Assistant plays an essential part in contributing to the Trust, ensuring the smooth running of the Trust, providing efficient and accurate administration support to the CEO, and other Central team staff when required. Responsibilities The Executive Assistant will be required to interact with people who are strategically important to the Trust and is therefore responsible for portraying a favourable and highly professional impression to external contacts. The Executive Assistant will also need to be able to manage the CEO's competing demands with a high degree of confidence and professionalism and make a significant contribution to the effective performance of CEO by supporting their administrative and information needs. Responsibilities will include diary management, co-coordinating meeting arrangements, managing correspondence, information gathering and research. The role necessitates a high degree of autonomy and initiative and the need to make decisions on a daily basis within the agreed standards and framework, in a context of changing demands. Administration: Act as first point of contact for enquiries and emails to the CEO, including regular monitoring of CEO's emails and, under delegated authority, responding appropriately wherever possible or referring to relevant staff. Proactively managing the CEO's diary, co-ordinating meetings, internally and externally, to ensure most effective use of time, including advising on upcoming commitments, prioritisation, managing regular changes and dealing professionally with competing meeting requests. Scheduling, organisation and preparation of meeting agendas and papers for meetings with the Diocese, Board, Board Chair, central team members, Headteachers, LGB Chairs, DfE LA representatives etc. and take minutes and compile action logs where required. Draft the annual calendar of Board and other meetings for consideration by CEO and Central Team and Board members and keep this up to-date. Secure term and INSET dates for schools across the Trust and those of LGB meets to facilitate coherence and where necessary attendance at meetings. Liaising with the CEO and actively updating work plans, projects and responsibilities, including monitoring of commitments and deadlines, maintaining confidentiality. Ensure the effective development and maintenance of central team systems, records, and documents systems, including governorhub, mailing list and contacts database and relevant contacts including at the Diocese, LA, schools, parishes and other Catholic Academy trust and linked professionals. Assist the Central Team with establishing links with colleagues, including relevant directorate teams, and with key external stakeholders (sponsor team, observers, and internal and external audit teams) in ensuring that our corporate governance follows policies and protocols and is delivered to the highest of standards. Providing general administrative duties including in the preparation, producing, collating, formatting, quality checking and publishing of corporate governance reports, presentations, documents and presentation of information in appropriate formats. Take a proactive role in providing administrative support for the preparation of the annual report and AGM by setting up, implementing and maintaining resources, arranging meetings, preparing agendas, minutes, action logs and following up on actions. Improving and maintaining Lux Mundi website, ensuring information is up-to-date and relevant and news items are posted promptly. Manage delegated expenditure effectively in-line with organisational processes and procedures. Service and support meetings of the Central Team & Board. Committees and other working groups with Board and Central Team involvement, including Headteachers: compiling agendas; drafting reports as and when required; collating reports from others including proofreading/reformatting if needed; producing board packs/papers and distributing within required timescale; producing or acquiring Board and committee minutes and action notes within required timescale. Making arrangements for Strategic Management Group, Board and Board committee meetings, including booking rooms, arranging catering, and collation and circulation of relevant papers and agendas. Overall responsibility for the safekeeping and maintenance of Board information and records including designing, improving and maintaining the Board papers ensuring information is kept up-to-date and relevant. Liaise and maintain regular contact with Board members in respect of meetings/ events and keep them advised on governance/other issues arising and matters in progress. Maintaining up-to-date information relating to Board members, including declarations of conflicts; learning & development records; contact details; attendance at meetings; election/resignation/terms of office dates; etc. as required; To provide general administrative support to the HR Director. Monitoring policies and procedures and following agreed processes and procedures for reviews and relevant compliance and ensuring that Trust and school based polices are current. Checking website of the Trust and schools for compliance and follow up. Working with the CEO to ensure that communications and working relationships with stakeholders including the Diocese, Board, Headteachers, LA, other CEOs in the Diocese of Westminster and Team members remain effective. Working with CEO to respond to general information requests and to disseminate information through e-mail, mail, publications, web sites and marketing . click apply for full job details
Search
Customer & Marketing Executive
Search St. Andrews, Fife
Customer & Marketing Executive St Andrews Salary: 35,000 Are you commercially minded, creatively driven, and passionate about delivering exceptional customer experiences? We are seeking a Customer & Marketing Executive to join our growing luxury property business in St Andrews . This is a dynamic, hands-on role within a premium, service-led property business , where you'll play a key part in shaping both the guest experience and the commercial performance of the business. About the Role This is a varied position spanning customer experience, marketing, and business operations , giving you exposure across the full guest journey - from initial enquiry to post-stay engagement - while also contributing to strategic decisions through data and insight. You will work closely within a small, agile team , predominantly on-site in St Andrews , with external property visits and involvement in guest check-ins and check-outs. Key Responsibilities Customer Experience Deliver a seamless, high-end guest journey from enquiry through to departure Manage customer enquiries with professionalism and attention to detail Handle bespoke guest requests, ensuring a personalised, luxury experience Support guest check-ins and check-outs where required Marketing & Brand Development Create engaging video and visual content showcasing properties Develop innovative, creative ideas to increase engagement while maintaining a slick, premium brand identity Support social media and digital marketing activity Ensure all marketing output reflects a high-quality, aspirational feel Market Analysis & Performance Monitor market trends and competitor activity within the short-stay and luxury property sector Assess and optimise advertising platforms and return on investment (ROI) Contribute to data-driven decisions to improve performance and growth Guest Engagement & Retention Engage with guests post-stay to gather feedback and encourage repeat bookings Support brand loyalty through excellent follow-up and relationship management Business & Operational Support Support internal processes and continuous improvement initiatives Use data and analytics to build business cases for new ideas and improvements Take ownership of mini projects and case studies within the business Work collaboratively across a small team, contributing wherever needed About You We are looking for someone who is: Commercially minded with a strong understanding of business performance Confident working with data and analytics to support decision-making Experienced in assessing ROI across marketing or commercial activities (essential) Highly organised, with the ability to manage projects and take ownership A strong communicator with a polished, professional approach Proactive, adaptable, and comfortable working in a fast-paced environment Marketing experience is desirable but not essential - a strong commercial mindset and analytical capability are key. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Jun 20, 2026
Full time
Customer & Marketing Executive St Andrews Salary: 35,000 Are you commercially minded, creatively driven, and passionate about delivering exceptional customer experiences? We are seeking a Customer & Marketing Executive to join our growing luxury property business in St Andrews . This is a dynamic, hands-on role within a premium, service-led property business , where you'll play a key part in shaping both the guest experience and the commercial performance of the business. About the Role This is a varied position spanning customer experience, marketing, and business operations , giving you exposure across the full guest journey - from initial enquiry to post-stay engagement - while also contributing to strategic decisions through data and insight. You will work closely within a small, agile team , predominantly on-site in St Andrews , with external property visits and involvement in guest check-ins and check-outs. Key Responsibilities Customer Experience Deliver a seamless, high-end guest journey from enquiry through to departure Manage customer enquiries with professionalism and attention to detail Handle bespoke guest requests, ensuring a personalised, luxury experience Support guest check-ins and check-outs where required Marketing & Brand Development Create engaging video and visual content showcasing properties Develop innovative, creative ideas to increase engagement while maintaining a slick, premium brand identity Support social media and digital marketing activity Ensure all marketing output reflects a high-quality, aspirational feel Market Analysis & Performance Monitor market trends and competitor activity within the short-stay and luxury property sector Assess and optimise advertising platforms and return on investment (ROI) Contribute to data-driven decisions to improve performance and growth Guest Engagement & Retention Engage with guests post-stay to gather feedback and encourage repeat bookings Support brand loyalty through excellent follow-up and relationship management Business & Operational Support Support internal processes and continuous improvement initiatives Use data and analytics to build business cases for new ideas and improvements Take ownership of mini projects and case studies within the business Work collaboratively across a small team, contributing wherever needed About You We are looking for someone who is: Commercially minded with a strong understanding of business performance Confident working with data and analytics to support decision-making Experienced in assessing ROI across marketing or commercial activities (essential) Highly organised, with the ability to manage projects and take ownership A strong communicator with a polished, professional approach Proactive, adaptable, and comfortable working in a fast-paced environment Marketing experience is desirable but not essential - a strong commercial mindset and analytical capability are key. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Compass Group UK & Ireland Ltd
Conference & Events Sales Executive - The Lime Venue Portfolio
Compass Group UK & Ireland Ltd
Conference & Events Sales Consultant (Fully Office-Based) - Birmingham Lime Venue Portfolio Birmingham Parklands Office Salary: £28,957 per annum plus benefits About the Role Lime Venue Portfolio is looking for a Conference & Events Sales Consultant to join our Birmingham-based team in a fully office-based position . This role is based full-time from our Birmingham office, so candidates must be able to commute to and work on-site in Birmingham five days a week. As a Conference & Events Sales Consultant, you will be responsible for converting enquiries into successful bookings while delivering an exceptional customer experience from initial enquiry through to post-event follow-up. You'll work closely with corporate clients, training organisers, and event planners, providing expert guidance and tailored event solutions across our venue portfolio. Key ResponsibilitiesDrive Revenue Growth Support the continued success of our Venues Collection by managing Conference & Event enquiries efficiently and professionally, maximising conversion opportunities and revenue generation. Deliver Outstanding Customer Service Provide a first-class client experience across phone, email, and online channels, consistently meeting and exceeding service standards and KPIs. Build Strong Relationships Develop trusted relationships with clients, venue teams, and internal stakeholders through confident, knowledgeable, and proactive communication. Support Commercial Performance Use business performance tools including forecasts, budgets, and pace reports to strengthen commercial awareness and contribute to wider business objectives. Maintain Accurate Systems & Reporting Ensure all booking and client information is accurately maintained within Delphi and LVP SmartSheet systems, while identifying opportunities to improve online listings and competitor positioning. Become a Venue Expert Build strong knowledge of the Lime Venue Portfolio collection, support site visits where required, and share venue insights with the wider central team. About You We are looking for someone who is passionate about hospitality, sales, and events, and who enjoys working in a fast-paced office environment. You will ideally have: At least 1 year's experience within a Conference & Events role A minimum of 3 years' hospitality industry experience at venue level GCSEs including Maths and English (A-Levels or degree desirable) Strong written and verbal communication skills Excellent organisational and administrative abilities Confidence using Microsoft Office including Excel, Word, Outlook, and PowerPoint Experience using booking systems such as Delphi or Gratis Strong venue and hospitality knowledge A proactive, solutions-focused mindset with the ability to remain calm under pressure A positive, team-oriented attitude and strong customer service approach Important Location & Working Requirement This is a full-time, fully office-based role located in Birmingham . Remote or hybrid working is not available for this position. BenefitsHealthcare & Wellbeing Medicash health benefits including dental, optical, and mental health support Coverage for you and up to 4 children Free annual health check with Aviva Digicare Discounts with Nuffield Health and Pure Gym Employee Assistance Programme Discounts & Perks Up to 55% off cinema tickets Shopping discounts up to 15% Discounts on Vodafone plans Travel discounts with providers including TUI and Expedia Workplace Benefits Meals on duty Pension scheme Life assurance Paid professional subscriptions Leave & Family Support 23 days annual leave plus bank holidays Your birthday off Additional leave after maternity return Day off for your baby's first birthday Holiday purchase scheme Career Development & Financial Support Ongoing training and development Clear career progression pathways Financial wellbeing programme Preferred rates on salary finance products About Levy Levy, part of Compass Group, delivers exceptional food, drink, and hospitality experiences at some of the UK's most iconic venues, including Wimbledon, Twickenham, and Tottenham Hotspur Stadium. Levy is committed to sustainability, inclusion, and delivering outstanding experiences while working towards Net Zero by 2027. Why Join Us? At Levy UK & Ireland, we value diversity, inclusion, and equal opportunity. We believe diverse teams drive creativity, innovation, and success, and we are committed to creating a supportive environment where everyone can thrive.
Jun 20, 2026
Full time
Conference & Events Sales Consultant (Fully Office-Based) - Birmingham Lime Venue Portfolio Birmingham Parklands Office Salary: £28,957 per annum plus benefits About the Role Lime Venue Portfolio is looking for a Conference & Events Sales Consultant to join our Birmingham-based team in a fully office-based position . This role is based full-time from our Birmingham office, so candidates must be able to commute to and work on-site in Birmingham five days a week. As a Conference & Events Sales Consultant, you will be responsible for converting enquiries into successful bookings while delivering an exceptional customer experience from initial enquiry through to post-event follow-up. You'll work closely with corporate clients, training organisers, and event planners, providing expert guidance and tailored event solutions across our venue portfolio. Key ResponsibilitiesDrive Revenue Growth Support the continued success of our Venues Collection by managing Conference & Event enquiries efficiently and professionally, maximising conversion opportunities and revenue generation. Deliver Outstanding Customer Service Provide a first-class client experience across phone, email, and online channels, consistently meeting and exceeding service standards and KPIs. Build Strong Relationships Develop trusted relationships with clients, venue teams, and internal stakeholders through confident, knowledgeable, and proactive communication. Support Commercial Performance Use business performance tools including forecasts, budgets, and pace reports to strengthen commercial awareness and contribute to wider business objectives. Maintain Accurate Systems & Reporting Ensure all booking and client information is accurately maintained within Delphi and LVP SmartSheet systems, while identifying opportunities to improve online listings and competitor positioning. Become a Venue Expert Build strong knowledge of the Lime Venue Portfolio collection, support site visits where required, and share venue insights with the wider central team. About You We are looking for someone who is passionate about hospitality, sales, and events, and who enjoys working in a fast-paced office environment. You will ideally have: At least 1 year's experience within a Conference & Events role A minimum of 3 years' hospitality industry experience at venue level GCSEs including Maths and English (A-Levels or degree desirable) Strong written and verbal communication skills Excellent organisational and administrative abilities Confidence using Microsoft Office including Excel, Word, Outlook, and PowerPoint Experience using booking systems such as Delphi or Gratis Strong venue and hospitality knowledge A proactive, solutions-focused mindset with the ability to remain calm under pressure A positive, team-oriented attitude and strong customer service approach Important Location & Working Requirement This is a full-time, fully office-based role located in Birmingham . Remote or hybrid working is not available for this position. BenefitsHealthcare & Wellbeing Medicash health benefits including dental, optical, and mental health support Coverage for you and up to 4 children Free annual health check with Aviva Digicare Discounts with Nuffield Health and Pure Gym Employee Assistance Programme Discounts & Perks Up to 55% off cinema tickets Shopping discounts up to 15% Discounts on Vodafone plans Travel discounts with providers including TUI and Expedia Workplace Benefits Meals on duty Pension scheme Life assurance Paid professional subscriptions Leave & Family Support 23 days annual leave plus bank holidays Your birthday off Additional leave after maternity return Day off for your baby's first birthday Holiday purchase scheme Career Development & Financial Support Ongoing training and development Clear career progression pathways Financial wellbeing programme Preferred rates on salary finance products About Levy Levy, part of Compass Group, delivers exceptional food, drink, and hospitality experiences at some of the UK's most iconic venues, including Wimbledon, Twickenham, and Tottenham Hotspur Stadium. Levy is committed to sustainability, inclusion, and delivering outstanding experiences while working towards Net Zero by 2027. Why Join Us? At Levy UK & Ireland, we value diversity, inclusion, and equal opportunity. We believe diverse teams drive creativity, innovation, and success, and we are committed to creating a supportive environment where everyone can thrive.
InstaStaff
HR & Office Administrator
InstaStaff City, Birmingham
InstaStaff are currently recruiting for a HR & Office Administrator to join a retail company based in Birmingham. You will be based in the office full time, Monday Friday 8am 5.30pm, the office is a modern, high-level hotel like office, with bars, restaurants, onsite gym and break out areas. You will be required to support executive and leadership activity, alongside the smooth running of HR administration, recruitment coordination and day-to-day office operations. This role will act as a central coordination point for people administration, executive support and office organisation. The successful candidate will work closely with the leadership team while coordinating the employee lifecycle and recruitment activity, ensuring HR processes, records and documentation remain organised and compliant. The role combines HR administration, recruitment coordination, executive support and office management, making it ideal for someone who enjoys working across multiple areas of a fast-moving business. Duties of the HR & Office Administrator will be broken down into 5 areas, and will include: Executive Leadership Support Coordinating leadership meetings and preparing documentation, ensuring effective structure and follow-through Supporting diary coordination and scheduling where required Preparing reports, presentations or documentation for internal meetings Tracking and following up on actions from leadership meetings Supporting internal projects requiring administrative coordination Assisting with travel coordination or meeting logistics when required Supporting the prioritisation and coordination of leadership activity where needed Recruitment Support Coordinating interviews and managing candidate scheduling Supporting communication with candidates throughout the recruitment process Maintaining recruitment trackers and candidate documentation Preparing offer documentation and onboarding paperwork Coordinating recruitment activity across multiple roles, ensuring timely and accurate delivery Assisting with preparation for assessment days and interview processes HR Administration Preparing employment contracts, offer letters and HR documentation Coordinating onboarding processes for new starters Maintaining employee records within HR systems, ensuring accuracy, completeness and audit readiness Supporting right-to-work checks and compliance documentation Preparing HR correspondence and documentation Supporting absence management administration and documentation Assisting with HR reporting and record keeping Supporting employee lifecycle administration, including starters, changes and leavers HR Audit & Compliance Support Maintaining HR file audit trackers Ensuring personnel files contain required documentation and meet internal documentation standards and audit requirements Supporting periodic HR audits Following up with managers where documentation is missing Office Operations Overseeing day-to-day office supply management, including consumables ordering Manage outgoing post and ensure items are sent accurately and on time Coordinating meeting room bookings and office organisation Assisting with new starter desk setups and equipment coordination Supporting internal initiatives, events and office activities Assisting with general office administration and facilities coordination Coordinate and support onsite meetings and events, including board meetings and external visits The ideal HR & Office Administrator will have: Experience within a similar role Experience supporting recruitment processes or coordinating interviews and candidate communication Comfortable supporting senior leaders with meeting coordination, documentation and general administrative support Strong IT skills including Microsoft Office (Word, Excel, Outlook) and general business systems The hours of work for the HR & Office Administrator will be Monday Friday 8am 5.30pm The salary for the HR & Office Administrator will be circa £35,000 Benefits include 33 days holiday (with option to buy up to 5 additional days) , Onsite Gym, Ongoing training and development support, Health and wellbeing programme and Employee discount
Jun 19, 2026
Full time
InstaStaff are currently recruiting for a HR & Office Administrator to join a retail company based in Birmingham. You will be based in the office full time, Monday Friday 8am 5.30pm, the office is a modern, high-level hotel like office, with bars, restaurants, onsite gym and break out areas. You will be required to support executive and leadership activity, alongside the smooth running of HR administration, recruitment coordination and day-to-day office operations. This role will act as a central coordination point for people administration, executive support and office organisation. The successful candidate will work closely with the leadership team while coordinating the employee lifecycle and recruitment activity, ensuring HR processes, records and documentation remain organised and compliant. The role combines HR administration, recruitment coordination, executive support and office management, making it ideal for someone who enjoys working across multiple areas of a fast-moving business. Duties of the HR & Office Administrator will be broken down into 5 areas, and will include: Executive Leadership Support Coordinating leadership meetings and preparing documentation, ensuring effective structure and follow-through Supporting diary coordination and scheduling where required Preparing reports, presentations or documentation for internal meetings Tracking and following up on actions from leadership meetings Supporting internal projects requiring administrative coordination Assisting with travel coordination or meeting logistics when required Supporting the prioritisation and coordination of leadership activity where needed Recruitment Support Coordinating interviews and managing candidate scheduling Supporting communication with candidates throughout the recruitment process Maintaining recruitment trackers and candidate documentation Preparing offer documentation and onboarding paperwork Coordinating recruitment activity across multiple roles, ensuring timely and accurate delivery Assisting with preparation for assessment days and interview processes HR Administration Preparing employment contracts, offer letters and HR documentation Coordinating onboarding processes for new starters Maintaining employee records within HR systems, ensuring accuracy, completeness and audit readiness Supporting right-to-work checks and compliance documentation Preparing HR correspondence and documentation Supporting absence management administration and documentation Assisting with HR reporting and record keeping Supporting employee lifecycle administration, including starters, changes and leavers HR Audit & Compliance Support Maintaining HR file audit trackers Ensuring personnel files contain required documentation and meet internal documentation standards and audit requirements Supporting periodic HR audits Following up with managers where documentation is missing Office Operations Overseeing day-to-day office supply management, including consumables ordering Manage outgoing post and ensure items are sent accurately and on time Coordinating meeting room bookings and office organisation Assisting with new starter desk setups and equipment coordination Supporting internal initiatives, events and office activities Assisting with general office administration and facilities coordination Coordinate and support onsite meetings and events, including board meetings and external visits The ideal HR & Office Administrator will have: Experience within a similar role Experience supporting recruitment processes or coordinating interviews and candidate communication Comfortable supporting senior leaders with meeting coordination, documentation and general administrative support Strong IT skills including Microsoft Office (Word, Excel, Outlook) and general business systems The hours of work for the HR & Office Administrator will be Monday Friday 8am 5.30pm The salary for the HR & Office Administrator will be circa £35,000 Benefits include 33 days holiday (with option to buy up to 5 additional days) , Onsite Gym, Ongoing training and development support, Health and wellbeing programme and Employee discount
Elf Marketing
Operations & Office Coordinator
Elf Marketing
Operations & Office Coordinator Salary: £28,000 to £34,000 per annum pro rata, dependent on experience Location: Near Lealholm, Whitby (YO21 2AA) Hours: Part-Time - 30 hours per week (4 or 5 days) Office Based - Own transport essential due to our rural location and limited public transport links Benefits include - £28,000 to £34,000 pro rata, dependent on experience - Employee Assistance Programme (EAP) - Funded CPD opportunities - Annual leave loyalty scheme - One day of birthday leave - Opportunities for progression - Regular team social events - Idyllic office location in the North York Moors National Park - Unlimited supply of your favourite tea, coffee and biscuits Are you the person who keeps everything running smoothly behind the scenes? Elf Marketing are looking for an organised and proactive Operations & Office Coordinator to join their growing team. Overview This is a newly created role and an exciting opportunity to help shape the way the business operates. Working closely with the leadership team, you'll provide support across office management, HR administration, finance, compliance and day-to-day operations, helping to create the structure and efficiency that allows the wider team to focus on delivering exceptional work for their clients. No two days will be the same. From coordinating meetings and managing office logistics to supporting HR processes and maintaining business records, you'll play a key role in keeping the business running smoothly. As your knowledge and confidence develop, there will be genuine opportunities to take ownership of key areas and grow into a broader operations role over time. Role overview Responsibilities will include: Administration & Office Management Managing general office administration and operational tasks Answering incoming telephone enquiries Managing calendars, meetings and shared Outlook diaries Preparing company documentation and business records Managing incoming and outgoing post Ordering office supplies and refreshments Coordinating team meetings, events and socials Booking travel, accommodation and venues as required HR & People Support Supporting HR administration and maintaining employee records Managing annual leave and sickness records using BrightHR Liaising with external HR advisors and support providers Assisting with onboarding and employee documentation Supporting payroll preparation and administration Finance & Compliance Supporting bookkeeping and financial administration using Apron and Xero Assisting with invoices, expenses and internal reporting Maintaining compliance records and documentation Supporting GDPR and Health & Safety administration Coordinating statutory checks and business requirements Facilities & Business Support Coordinating office maintenance and supplier relationships Organising compliance servicing and inspections Supporting workshops and event administration Maintaining internal systems, trackers and reporting tools Providing wider administrative support across the business About You We're looking for someone who is: - Highly organised with excellent attention to detail - Proactive and able to use their initiative - Comfortable managing multiple priorities - Positive, approachable and enjoys supporting others - Confident communicating with people at all levels - Comfortable handling confidential information - A practical problem-solver who enjoys improving processes - Someone who takes ownership and sees tasks through to completion You will also have - Previous experience in an office administration, office coordinator, operations coordinator, executive assistant or office manager role - Experience supporting HR administration, finance or compliance activities - Strong Microsoft Office skills, particularly Outlook, Word and Excel - Experience using cloud-based business systems - The ability to learn new systems quickly - Experience within a small business, agency or entrepreneurial environment would be advantageous Why Join Elf? This is a fantastic opportunity to join a growing agency in a role where you'll be trusted to make a real difference. You'll work closely with the leadership team, gain exposure to a broad range of business functions and have the chance to develop your career as the business continues to grow. Interested? We'd love to hear from you. Please apply with your updated CV. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Jun 19, 2026
Full time
Operations & Office Coordinator Salary: £28,000 to £34,000 per annum pro rata, dependent on experience Location: Near Lealholm, Whitby (YO21 2AA) Hours: Part-Time - 30 hours per week (4 or 5 days) Office Based - Own transport essential due to our rural location and limited public transport links Benefits include - £28,000 to £34,000 pro rata, dependent on experience - Employee Assistance Programme (EAP) - Funded CPD opportunities - Annual leave loyalty scheme - One day of birthday leave - Opportunities for progression - Regular team social events - Idyllic office location in the North York Moors National Park - Unlimited supply of your favourite tea, coffee and biscuits Are you the person who keeps everything running smoothly behind the scenes? Elf Marketing are looking for an organised and proactive Operations & Office Coordinator to join their growing team. Overview This is a newly created role and an exciting opportunity to help shape the way the business operates. Working closely with the leadership team, you'll provide support across office management, HR administration, finance, compliance and day-to-day operations, helping to create the structure and efficiency that allows the wider team to focus on delivering exceptional work for their clients. No two days will be the same. From coordinating meetings and managing office logistics to supporting HR processes and maintaining business records, you'll play a key role in keeping the business running smoothly. As your knowledge and confidence develop, there will be genuine opportunities to take ownership of key areas and grow into a broader operations role over time. Role overview Responsibilities will include: Administration & Office Management Managing general office administration and operational tasks Answering incoming telephone enquiries Managing calendars, meetings and shared Outlook diaries Preparing company documentation and business records Managing incoming and outgoing post Ordering office supplies and refreshments Coordinating team meetings, events and socials Booking travel, accommodation and venues as required HR & People Support Supporting HR administration and maintaining employee records Managing annual leave and sickness records using BrightHR Liaising with external HR advisors and support providers Assisting with onboarding and employee documentation Supporting payroll preparation and administration Finance & Compliance Supporting bookkeeping and financial administration using Apron and Xero Assisting with invoices, expenses and internal reporting Maintaining compliance records and documentation Supporting GDPR and Health & Safety administration Coordinating statutory checks and business requirements Facilities & Business Support Coordinating office maintenance and supplier relationships Organising compliance servicing and inspections Supporting workshops and event administration Maintaining internal systems, trackers and reporting tools Providing wider administrative support across the business About You We're looking for someone who is: - Highly organised with excellent attention to detail - Proactive and able to use their initiative - Comfortable managing multiple priorities - Positive, approachable and enjoys supporting others - Confident communicating with people at all levels - Comfortable handling confidential information - A practical problem-solver who enjoys improving processes - Someone who takes ownership and sees tasks through to completion You will also have - Previous experience in an office administration, office coordinator, operations coordinator, executive assistant or office manager role - Experience supporting HR administration, finance or compliance activities - Strong Microsoft Office skills, particularly Outlook, Word and Excel - Experience using cloud-based business systems - The ability to learn new systems quickly - Experience within a small business, agency or entrepreneurial environment would be advantageous Why Join Elf? This is a fantastic opportunity to join a growing agency in a role where you'll be trusted to make a real difference. You'll work closely with the leadership team, gain exposure to a broad range of business functions and have the chance to develop your career as the business continues to grow. Interested? We'd love to hear from you. Please apply with your updated CV. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Bell Cornwall Recruitment
Practice Administrator
Bell Cornwall Recruitment Tamworth, Staffordshire
Practice Administrator (Accountancy Practice) 25,000 - 27,000 (Dependant On Experience) Tamworth Town Centre BCR/JN/32334 Bell Cornwall Recruitment are delighted to be recruiting for a practice administrator to join the friendly, hardworking team within a high street accountancy practice, that prides itself on exceptional client care and attention to detail. The Role: On boarding and meeting and greeting clients face to face and over the phone Booking meetings, scanning, and dealing with post. Managing the client database - sending reminders for upcoming events Liaising with relevant organisations such as Companies House and HRMC Filing of company accounts, confirmation statements, tax returns and more The Ideal Candidate: Exceptional front of house client service skills Comfortable answering calls in a professional manner Experience in an office environment (Ideally in financial services) Proactive and willing to support the team where required Proficient with MS Office databases This is a brilliant opportunity for someone with a positive attitude, looking to join a friendly working environment and help out with a variety of day to day tasks. INDLP Interested? Please click the 'APPLY' button now! BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful. BELL CORNWALL RECRUITMENT We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life. Love Work Be Happy Follow BCR on to view all of the latest jobs. (For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups) PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales
Jun 19, 2026
Full time
Practice Administrator (Accountancy Practice) 25,000 - 27,000 (Dependant On Experience) Tamworth Town Centre BCR/JN/32334 Bell Cornwall Recruitment are delighted to be recruiting for a practice administrator to join the friendly, hardworking team within a high street accountancy practice, that prides itself on exceptional client care and attention to detail. The Role: On boarding and meeting and greeting clients face to face and over the phone Booking meetings, scanning, and dealing with post. Managing the client database - sending reminders for upcoming events Liaising with relevant organisations such as Companies House and HRMC Filing of company accounts, confirmation statements, tax returns and more The Ideal Candidate: Exceptional front of house client service skills Comfortable answering calls in a professional manner Experience in an office environment (Ideally in financial services) Proactive and willing to support the team where required Proficient with MS Office databases This is a brilliant opportunity for someone with a positive attitude, looking to join a friendly working environment and help out with a variety of day to day tasks. INDLP Interested? Please click the 'APPLY' button now! BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful. BELL CORNWALL RECRUITMENT We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life. Love Work Be Happy Follow BCR on to view all of the latest jobs. (For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups) PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales
InstaStaff
Personal Assistant
InstaStaff City, Birmingham
InstaStaff are currently recruiting for a PA to join a retail company based in Birmingham. You will be based in the office full time, Monday Friday 8am 5.30pm, the office is a modern, high-level hotel like office, with bars, restaurants, onsite gym and break out areas. You will be required to support executive and leadership activity, alongside the smooth running of HR administration, recruitment coordination and day-to-day office operations. This role will act as a central coordination point for people administration, executive support and office organisation. The successful candidate will work closely with the leadership team while coordinating the employee lifecycle and recruitment activity, ensuring HR processes, records and documentation remain organised and compliant. The role combines HR administration, recruitment coordination, executive support and office management, making it ideal for someone who enjoys working across multiple areas of a fast-moving business. Duties of the PA will be broken down into 5 areas, and will include: Executive Leadership Support Coordinating leadership meetings and preparing documentation, ensuring effective structure and follow-through Supporting diary coordination and scheduling where required Preparing reports, presentations or documentation for internal meetings Tracking and following up on actions from leadership meetings Supporting internal projects requiring administrative coordination Assisting with travel coordination or meeting logistics when required Supporting the prioritisation and coordination of leadership activity where needed Recruitment Support Coordinating interviews and managing candidate scheduling Supporting communication with candidates throughout the recruitment process Maintaining recruitment trackers and candidate documentation Preparing offer documentation and onboarding paperwork Coordinating recruitment activity across multiple roles, ensuring timely and accurate delivery Assisting with preparation for assessment days and interview processes HR Administration Preparing employment contracts, offer letters and HR documentation Coordinating onboarding processes for new starters Maintaining employee records within HR systems, ensuring accuracy, completeness and audit readiness Supporting right-to-work checks and compliance documentation Preparing HR correspondence and documentation Supporting absence management administration and documentation Assisting with HR reporting and record keeping Supporting employee lifecycle administration, including starters, changes and leavers HR Audit & Compliance Support Maintaining HR file audit trackers Ensuring personnel files contain required documentation and meet internal documentation standards and audit requirements Supporting periodic HR audits Following up with managers where documentation is missing Office Operations Overseeing day-to-day office supply management, including consumables ordering Manage outgoing post and ensure items are sent accurately and on time Coordinating meeting room bookings and office organisation Assisting with new starter desk setups and equipment coordination Supporting internal initiatives, events and office activities Assisting with general office administration and facilities coordination Coordinate and support onsite meetings and events, including board meetings and external visits The ideal HR & Office Administrator will have: Experience within a similar role Experience supporting recruitment processes or coordinating interviews and candidate communication Comfortable supporting senior leaders with meeting coordination, documentation and general administrative support Strong IT skills including Microsoft Office (Word, Excel, Outlook) and general business systems The hours of work for the PA will be Monday Friday 8am 5.30pm The salary for the PA will be circa £35,000 Benefits include 33 days holiday (with option to buy up to 5 additional days) , Onsite Gym, Ongoing training and development support, Health and wellbeing programme and Employee discount
Jun 19, 2026
Full time
InstaStaff are currently recruiting for a PA to join a retail company based in Birmingham. You will be based in the office full time, Monday Friday 8am 5.30pm, the office is a modern, high-level hotel like office, with bars, restaurants, onsite gym and break out areas. You will be required to support executive and leadership activity, alongside the smooth running of HR administration, recruitment coordination and day-to-day office operations. This role will act as a central coordination point for people administration, executive support and office organisation. The successful candidate will work closely with the leadership team while coordinating the employee lifecycle and recruitment activity, ensuring HR processes, records and documentation remain organised and compliant. The role combines HR administration, recruitment coordination, executive support and office management, making it ideal for someone who enjoys working across multiple areas of a fast-moving business. Duties of the PA will be broken down into 5 areas, and will include: Executive Leadership Support Coordinating leadership meetings and preparing documentation, ensuring effective structure and follow-through Supporting diary coordination and scheduling where required Preparing reports, presentations or documentation for internal meetings Tracking and following up on actions from leadership meetings Supporting internal projects requiring administrative coordination Assisting with travel coordination or meeting logistics when required Supporting the prioritisation and coordination of leadership activity where needed Recruitment Support Coordinating interviews and managing candidate scheduling Supporting communication with candidates throughout the recruitment process Maintaining recruitment trackers and candidate documentation Preparing offer documentation and onboarding paperwork Coordinating recruitment activity across multiple roles, ensuring timely and accurate delivery Assisting with preparation for assessment days and interview processes HR Administration Preparing employment contracts, offer letters and HR documentation Coordinating onboarding processes for new starters Maintaining employee records within HR systems, ensuring accuracy, completeness and audit readiness Supporting right-to-work checks and compliance documentation Preparing HR correspondence and documentation Supporting absence management administration and documentation Assisting with HR reporting and record keeping Supporting employee lifecycle administration, including starters, changes and leavers HR Audit & Compliance Support Maintaining HR file audit trackers Ensuring personnel files contain required documentation and meet internal documentation standards and audit requirements Supporting periodic HR audits Following up with managers where documentation is missing Office Operations Overseeing day-to-day office supply management, including consumables ordering Manage outgoing post and ensure items are sent accurately and on time Coordinating meeting room bookings and office organisation Assisting with new starter desk setups and equipment coordination Supporting internal initiatives, events and office activities Assisting with general office administration and facilities coordination Coordinate and support onsite meetings and events, including board meetings and external visits The ideal HR & Office Administrator will have: Experience within a similar role Experience supporting recruitment processes or coordinating interviews and candidate communication Comfortable supporting senior leaders with meeting coordination, documentation and general administrative support Strong IT skills including Microsoft Office (Word, Excel, Outlook) and general business systems The hours of work for the PA will be Monday Friday 8am 5.30pm The salary for the PA will be circa £35,000 Benefits include 33 days holiday (with option to buy up to 5 additional days) , Onsite Gym, Ongoing training and development support, Health and wellbeing programme and Employee discount
2i Recruit Ltd
Graduate PA
2i Recruit Ltd Guildford, Surrey
We are seeking a motivated and organised Business graduate to join our team as an Assistant to PA. This is an excellent opportunity for someone looking to start their career in business support, administration, and office operations within a professional corporate environment. Working closely with the Personal Assistant and wider Management Team, you will gain exposure to a broad range of business activities, helping to coordinate meetings, support office operations, organise events, and provide administrative assistance across the business. The role offers excellent development opportunities for a graduate looking to build a career in business administration, operations, executive support, or office management. Company Benefits: Annual bonus scheme of up to 12.5% Contributory salary exchange pension scheme Life insurance Private medical insurance (voluntary scheme) 25 days annual leave plus bank holidays Extensive health and wellbeing programme Hybrid and flexible working options considered Ongoing training and professional development opportunities Key Responsibilities: Executive and Administrative Support Assist with diary management and scheduling meetings for the Management Team. Coordinate internal and external meetings, including room bookings and meeting logistics, support travel arrangements, including flights, accommodation, transport, and itinerary preparation. Assist with conference calls, virtual meetings, and meeting room preparation, prepare documents, presentations, reports, and meeting materials as required. Provide general administrative support to the Personal Assistant and Management Team. Office Coordination Help maintain the smooth day-to-day running of the office, monitor and order office supplies when required. Coordinate with external suppliers and service providers, including cleaning and maintenance contractors. Manage incoming and outgoing post and courier deliveries, ensure meeting rooms and communal areas are prepared and maintained to a professional standard. Events and Projects Support the planning and delivery of company events, team activities, and employee engagement initiatives. Assist with coordinating visits from senior leaders and guests, help organise internal meetings, workshops, and business presentations. Financial and Operational Administration Raise purchase orders and assist with invoice processing, support expense claim administration and record keeping, maintain administrative records and company calendars. Assist with various operational and business projects as required. Experience and Skills Requirements We are looking for a positive and enthusiastic graduate who is keen to learn and develop within a business support role. Essential Requirements Degree in Business, Management, Administration, or a related subject. Strong organisational and time management skills, excellent written and verbal communication skills, high attention to detail and accuracy. Strong interpersonal skills and a professional approach, ability to manage multiple tasks and prioritise workload effectively. Proficiency in Microsoft Office, including Outlook, Word, Excel, and PowerPoint, positive attitude with a willingness to learn and take initiative. Desirable Requirements Previous internship, placement year, part-time work, or administrative experience. Experience coordinating events, projects, or university activities. Knowledge of office health and safety procedures. What You'll Gain This role provides an excellent foundation for a graduate looking to build a career in: Executive and Personal Assistant support Office Management and Business Operations Project Coordination and Operations Management Administration and Business Support You will receive hands-on experience working alongside experienced professionals while developing valuable organisational, communication, and business management skills. If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.
Jun 18, 2026
Full time
We are seeking a motivated and organised Business graduate to join our team as an Assistant to PA. This is an excellent opportunity for someone looking to start their career in business support, administration, and office operations within a professional corporate environment. Working closely with the Personal Assistant and wider Management Team, you will gain exposure to a broad range of business activities, helping to coordinate meetings, support office operations, organise events, and provide administrative assistance across the business. The role offers excellent development opportunities for a graduate looking to build a career in business administration, operations, executive support, or office management. Company Benefits: Annual bonus scheme of up to 12.5% Contributory salary exchange pension scheme Life insurance Private medical insurance (voluntary scheme) 25 days annual leave plus bank holidays Extensive health and wellbeing programme Hybrid and flexible working options considered Ongoing training and professional development opportunities Key Responsibilities: Executive and Administrative Support Assist with diary management and scheduling meetings for the Management Team. Coordinate internal and external meetings, including room bookings and meeting logistics, support travel arrangements, including flights, accommodation, transport, and itinerary preparation. Assist with conference calls, virtual meetings, and meeting room preparation, prepare documents, presentations, reports, and meeting materials as required. Provide general administrative support to the Personal Assistant and Management Team. Office Coordination Help maintain the smooth day-to-day running of the office, monitor and order office supplies when required. Coordinate with external suppliers and service providers, including cleaning and maintenance contractors. Manage incoming and outgoing post and courier deliveries, ensure meeting rooms and communal areas are prepared and maintained to a professional standard. Events and Projects Support the planning and delivery of company events, team activities, and employee engagement initiatives. Assist with coordinating visits from senior leaders and guests, help organise internal meetings, workshops, and business presentations. Financial and Operational Administration Raise purchase orders and assist with invoice processing, support expense claim administration and record keeping, maintain administrative records and company calendars. Assist with various operational and business projects as required. Experience and Skills Requirements We are looking for a positive and enthusiastic graduate who is keen to learn and develop within a business support role. Essential Requirements Degree in Business, Management, Administration, or a related subject. Strong organisational and time management skills, excellent written and verbal communication skills, high attention to detail and accuracy. Strong interpersonal skills and a professional approach, ability to manage multiple tasks and prioritise workload effectively. Proficiency in Microsoft Office, including Outlook, Word, Excel, and PowerPoint, positive attitude with a willingness to learn and take initiative. Desirable Requirements Previous internship, placement year, part-time work, or administrative experience. Experience coordinating events, projects, or university activities. Knowledge of office health and safety procedures. What You'll Gain This role provides an excellent foundation for a graduate looking to build a career in: Executive and Personal Assistant support Office Management and Business Operations Project Coordination and Operations Management Administration and Business Support You will receive hands-on experience working alongside experienced professionals while developing valuable organisational, communication, and business management skills. If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.
Heathrow Personnel
Cargo Customer Service Executive
Heathrow Personnel Hounslow, London
Cargo Customer Service Executive - Heathrow Salary: Dependent on Experience Hours: Monday to Friday, 9:00 AM - 5:30 PM We are currently recruiting on behalf of a well-established and friendly client based near Heathrow for an experienced Cargo Customer Service Executive to join their team. This is an exciting opportunity for someone with a strong background in cargo operations, customer service, and logistics to play a key role in a fast-paced and dynamic environment. Key Responsibilities: Manage the complete end-to-end booking process for cargo shipments Liaise effectively with UK freight forwarders, overseas offices, and airline partners Maintain accurate and up-to-date records in both internal and airline systems Oversee and manage pre-bookings, ensuring capacity is optimised Act as the main point of contact for customer queries via phone and email Monitor and manage space allocation and booking priorities Provide tracking updates and post-flight information to clients Support service recovery processes to maintain high levels of customer satisfaction Skills & Experience Required: Previous experience in cargo handling within an Airline, GSSA, or Freight Forwarding environment is essential Excellent customer service skills with a solid understanding of the cargo and logistics sector Strong organisational skills with the ability to prioritise tasks in a fast-paced setting Able to work independently with sound decision-making and problem-solving abilities Strong communication skills and the ability to build positive relationships with clients and partners Proficient in IT systems with good analytical and planning skills If you're an experienced cargo professional looking to take the next step in your career, we'd love to hear from you. Apply today to be considered for this opportunity.
Oct 06, 2025
Full time
Cargo Customer Service Executive - Heathrow Salary: Dependent on Experience Hours: Monday to Friday, 9:00 AM - 5:30 PM We are currently recruiting on behalf of a well-established and friendly client based near Heathrow for an experienced Cargo Customer Service Executive to join their team. This is an exciting opportunity for someone with a strong background in cargo operations, customer service, and logistics to play a key role in a fast-paced and dynamic environment. Key Responsibilities: Manage the complete end-to-end booking process for cargo shipments Liaise effectively with UK freight forwarders, overseas offices, and airline partners Maintain accurate and up-to-date records in both internal and airline systems Oversee and manage pre-bookings, ensuring capacity is optimised Act as the main point of contact for customer queries via phone and email Monitor and manage space allocation and booking priorities Provide tracking updates and post-flight information to clients Support service recovery processes to maintain high levels of customer satisfaction Skills & Experience Required: Previous experience in cargo handling within an Airline, GSSA, or Freight Forwarding environment is essential Excellent customer service skills with a solid understanding of the cargo and logistics sector Strong organisational skills with the ability to prioritise tasks in a fast-paced setting Able to work independently with sound decision-making and problem-solving abilities Strong communication skills and the ability to build positive relationships with clients and partners Proficient in IT systems with good analytical and planning skills If you're an experienced cargo professional looking to take the next step in your career, we'd love to hear from you. Apply today to be considered for this opportunity.
Succeed Recruitment
Post Booking Services Executive
Succeed Recruitment Altrincham, Cheshire
Join an award-winning travel organisation based in Manchester as a Post Booking Services Executive! If you have previous experience in a similar role within the travel industry, are GDS proficient and ideally with a background in the airline industry, we d love to hear from you! As a member of the Post Booking Services team, you ll be at the heart of the customers journey providing personalised, high-quality post-booking support, demonstrating exceptional service, handling a range of concierge and aftersales tasks with care, precision, and enthusiasm. This is an office-based role offering a competitive salary of up to £28k plus excellent benefits. Working hours are Monday to Friday, with an average of two Saturdays a month. Shifts on a rota basis from 8am - 6pm. No Sundays or lates! If this role is of interest to you, please apply online. Role of a Post Booking Services Executive: Answer customer enquiries by phone and email regarding bookings, payments, travel details Provide seamless post-booking support, including itinerary updates and special requests Manage booking changes, documentation, and administration with efficiency Deliver proactive service by sharing updates and tailored travel information with customers Collaborate with internal departments to ensure smooth customer experiences Represent the brand with professionalism and a customer-first attitude Book flights, hotels, transfers and tour elements for package holidays Skills required for the role: Enthusiastic individuals with a genuine passion for travel and cruises A natural problem-solver with a positive, "can-do" approach Excellent communication skills both written and verbal Detail-oriented with strong organisational skills Proficiency in Microsoft Excel and general computer applications A flexible team player with initiative and self-motivation Background within the airline industry is desirable If you re interested in learning more about this Post Booking Services Executive role, please press the apply online button now! Not for you? Then please visit our website to view the other exciting roles we have available. Succeed Recruitment Solutions - for the best Travel jobs, Multilingual jobs and Contact Centre jobs.
Oct 03, 2025
Full time
Join an award-winning travel organisation based in Manchester as a Post Booking Services Executive! If you have previous experience in a similar role within the travel industry, are GDS proficient and ideally with a background in the airline industry, we d love to hear from you! As a member of the Post Booking Services team, you ll be at the heart of the customers journey providing personalised, high-quality post-booking support, demonstrating exceptional service, handling a range of concierge and aftersales tasks with care, precision, and enthusiasm. This is an office-based role offering a competitive salary of up to £28k plus excellent benefits. Working hours are Monday to Friday, with an average of two Saturdays a month. Shifts on a rota basis from 8am - 6pm. No Sundays or lates! If this role is of interest to you, please apply online. Role of a Post Booking Services Executive: Answer customer enquiries by phone and email regarding bookings, payments, travel details Provide seamless post-booking support, including itinerary updates and special requests Manage booking changes, documentation, and administration with efficiency Deliver proactive service by sharing updates and tailored travel information with customers Collaborate with internal departments to ensure smooth customer experiences Represent the brand with professionalism and a customer-first attitude Book flights, hotels, transfers and tour elements for package holidays Skills required for the role: Enthusiastic individuals with a genuine passion for travel and cruises A natural problem-solver with a positive, "can-do" approach Excellent communication skills both written and verbal Detail-oriented with strong organisational skills Proficiency in Microsoft Excel and general computer applications A flexible team player with initiative and self-motivation Background within the airline industry is desirable If you re interested in learning more about this Post Booking Services Executive role, please press the apply online button now! Not for you? Then please visit our website to view the other exciting roles we have available. Succeed Recruitment Solutions - for the best Travel jobs, Multilingual jobs and Contact Centre jobs.
Succeed Recruitment
Travel Customer Relations Executive
Succeed Recruitment Altrincham, Cheshire
Are you an experienced Customer Relations Executive looking for your next role? If investigating and resolving complaints is your forte, then we have a fabulous opportunity to join a fast growing, luxury travel organisation based in Greater Manchester. Working within our client s customer support team, you ll be responsible for managing customer complaints and ensuring outstanding service delivery throughout the customer journey. Working with customers on pre and post departure issues and queries, displaying empathy and professionalism whilst adhering to travel industry regulations. This is an office based role offering a competitive salary of up to £28k with sociable working hours. Benefits include private healthcare, discounted holidays, FAM trips, annual company events and a paid day off on your birthday! If this role is of interest to you, please apply online. Role of Travel Customer Relations Executive: Take full ownership of customer complaints via phone, email, post, and live chat Collaborate with internal teams and external suppliers to resolve issues swiftly and effectively Provide timely, clear, and professional communication to customers throughout complaint resolution Accurately document all cases, maintaining detailed records for future reference Identify recurring issues and suggest improvements to enhance service quality Assist with general enquiries related to bookings flights, cruises, hotels, transfers, tours and more Process secure payments and issue confirmations Advise customers on travel requirements such as visas, passports, baggage, and accessibility Record and action customer preferences (e.g. dietary needs, room types, special occasions) Maintain and update customer profiles and transaction history Skills required for the role: Good working knowledge of the travel industry and experience dealing with third-party suppliers - essential Excellent problem-solving and communication skills Strong organisational abilities and attention to detail Confident handling customer complaints and complex queries Proficiency with Microsoft Office and CRM systems A positive, empathetic, and professional approach to customer service If you re interested in learning more about this Travel Customer Relations Executive role, please press the apply online button now! Not for you? Then please visit our website to view the other exciting roles we have available. Succeed Recruitment Solutions - for the best Travel jobs, Multilingual jobs and Contact Centre jobs.
Oct 03, 2025
Full time
Are you an experienced Customer Relations Executive looking for your next role? If investigating and resolving complaints is your forte, then we have a fabulous opportunity to join a fast growing, luxury travel organisation based in Greater Manchester. Working within our client s customer support team, you ll be responsible for managing customer complaints and ensuring outstanding service delivery throughout the customer journey. Working with customers on pre and post departure issues and queries, displaying empathy and professionalism whilst adhering to travel industry regulations. This is an office based role offering a competitive salary of up to £28k with sociable working hours. Benefits include private healthcare, discounted holidays, FAM trips, annual company events and a paid day off on your birthday! If this role is of interest to you, please apply online. Role of Travel Customer Relations Executive: Take full ownership of customer complaints via phone, email, post, and live chat Collaborate with internal teams and external suppliers to resolve issues swiftly and effectively Provide timely, clear, and professional communication to customers throughout complaint resolution Accurately document all cases, maintaining detailed records for future reference Identify recurring issues and suggest improvements to enhance service quality Assist with general enquiries related to bookings flights, cruises, hotels, transfers, tours and more Process secure payments and issue confirmations Advise customers on travel requirements such as visas, passports, baggage, and accessibility Record and action customer preferences (e.g. dietary needs, room types, special occasions) Maintain and update customer profiles and transaction history Skills required for the role: Good working knowledge of the travel industry and experience dealing with third-party suppliers - essential Excellent problem-solving and communication skills Strong organisational abilities and attention to detail Confident handling customer complaints and complex queries Proficiency with Microsoft Office and CRM systems A positive, empathetic, and professional approach to customer service If you re interested in learning more about this Travel Customer Relations Executive role, please press the apply online button now! Not for you? Then please visit our website to view the other exciting roles we have available. Succeed Recruitment Solutions - for the best Travel jobs, Multilingual jobs and Contact Centre jobs.
Succeed Recruitment
Post Booking Services Executive
Succeed Recruitment Altrincham, Cheshire
Join an award-winning travel organisation based in Manchester as a Post Booking Services Executive! If you have previous experience in a similar role within the travel industry, are GDS proficient and ideally with a background in the airline industry, we d love to hear from you! As a member of the Post Booking Services team, you ll be at the heart of the customers journey providing personalised, high-quality post-booking support, demonstrating exceptional service, handling a range of concierge and aftersales tasks with care, precision, and enthusiasm. This is an office-based role offering a competitive salary of up to £28k plus excellent benefits. Working hours are Monday to Friday, with an average of two Saturdays a month. Shifts on a rota basis from 8am - 6pm. No Sundays or lates! If this role is of interest to you, please apply online. Role of a Post Booking Services Executive: Answer customer enquiries by phone and email regarding bookings, payments, travel details Provide seamless post-booking support, including itinerary updates and special requests Manage booking changes, documentation, and administration with efficiency Deliver proactive service by sharing updates and tailored travel information with customers Collaborate with internal departments to ensure smooth customer experiences Represent the brand with professionalism and a customer-first attitude Book flights, hotels, transfers and tour elements for package holidays Skills required for the role: Enthusiastic individuals with a genuine passion for travel and cruises A natural problem-solver with a positive, "can-do" approach Excellent communication skills both written and verbal Detail-oriented with strong organisational skills Proficiency in Microsoft Excel and general computer applications A flexible team player with initiative and self-motivation Background within the airline industry is desirable If you re interested in learning more about this Post Booking Services Executive role, please press the apply online button now! Not for you? Then please visit our website to view the other exciting roles we have available. Succeed Recruitment Solutions - for the best Travel jobs, Multilingual jobs and Contact Centre jobs.
Sep 24, 2025
Full time
Join an award-winning travel organisation based in Manchester as a Post Booking Services Executive! If you have previous experience in a similar role within the travel industry, are GDS proficient and ideally with a background in the airline industry, we d love to hear from you! As a member of the Post Booking Services team, you ll be at the heart of the customers journey providing personalised, high-quality post-booking support, demonstrating exceptional service, handling a range of concierge and aftersales tasks with care, precision, and enthusiasm. This is an office-based role offering a competitive salary of up to £28k plus excellent benefits. Working hours are Monday to Friday, with an average of two Saturdays a month. Shifts on a rota basis from 8am - 6pm. No Sundays or lates! If this role is of interest to you, please apply online. Role of a Post Booking Services Executive: Answer customer enquiries by phone and email regarding bookings, payments, travel details Provide seamless post-booking support, including itinerary updates and special requests Manage booking changes, documentation, and administration with efficiency Deliver proactive service by sharing updates and tailored travel information with customers Collaborate with internal departments to ensure smooth customer experiences Represent the brand with professionalism and a customer-first attitude Book flights, hotels, transfers and tour elements for package holidays Skills required for the role: Enthusiastic individuals with a genuine passion for travel and cruises A natural problem-solver with a positive, "can-do" approach Excellent communication skills both written and verbal Detail-oriented with strong organisational skills Proficiency in Microsoft Excel and general computer applications A flexible team player with initiative and self-motivation Background within the airline industry is desirable If you re interested in learning more about this Post Booking Services Executive role, please press the apply online button now! Not for you? Then please visit our website to view the other exciting roles we have available. Succeed Recruitment Solutions - for the best Travel jobs, Multilingual jobs and Contact Centre jobs.
Succeed Recruitment
Travel Customer Relations Executive
Succeed Recruitment Altrincham, Cheshire
Are you an experienced Customer Relations Executive looking for your next role? If investigating and resolving complaints is your forte, then we have a fabulous opportunity to join a fast growing, luxury travel organisation based in Greater Manchester. Working within our client s customer support team, you ll be responsible for managing customer complaints and ensuring outstanding service delivery throughout the customer journey. Working with customers on pre and post departure issues and queries, displaying empathy and professionalism whilst adhering to travel industry regulations. This is an office based role offering a competitive salary of up to £28k with sociable working hours. Benefits include private healthcare, discounted holidays, FAM trips, annual company events and a paid day off on your birthday! If this role is of interest to you, please apply online. Role of Travel Customer Relations Executive: Take full ownership of customer complaints via phone, email, post, and live chat Collaborate with internal teams and external suppliers to resolve issues swiftly and effectively Provide timely, clear, and professional communication to customers throughout complaint resolution Accurately document all cases, maintaining detailed records for future reference Identify recurring issues and suggest improvements to enhance service quality Assist with general enquiries related to bookings flights, cruises, hotels, transfers, tours and more Process secure payments and issue confirmations Advise customers on travel requirements such as visas, passports, baggage, and accessibility Record and action customer preferences (e.g. dietary needs, room types, special occasions) Maintain and update customer profiles and transaction history Skills required for the role: Good working knowledge of the travel industry and experience dealing with third-party suppliers - essential Excellent problem-solving and communication skills Strong organisational abilities and attention to detail Confident handling customer complaints and complex queries Proficiency with Microsoft Office and CRM systems A positive, empathetic, and professional approach to customer service If you re interested in learning more about this Travel Customer Relations Executive role, please press the apply online button now! Not for you? Then please visit our website to view the other exciting roles we have available. Succeed Recruitment Solutions - for the best Travel jobs, Multilingual jobs and Contact Centre jobs.
Sep 24, 2025
Full time
Are you an experienced Customer Relations Executive looking for your next role? If investigating and resolving complaints is your forte, then we have a fabulous opportunity to join a fast growing, luxury travel organisation based in Greater Manchester. Working within our client s customer support team, you ll be responsible for managing customer complaints and ensuring outstanding service delivery throughout the customer journey. Working with customers on pre and post departure issues and queries, displaying empathy and professionalism whilst adhering to travel industry regulations. This is an office based role offering a competitive salary of up to £28k with sociable working hours. Benefits include private healthcare, discounted holidays, FAM trips, annual company events and a paid day off on your birthday! If this role is of interest to you, please apply online. Role of Travel Customer Relations Executive: Take full ownership of customer complaints via phone, email, post, and live chat Collaborate with internal teams and external suppliers to resolve issues swiftly and effectively Provide timely, clear, and professional communication to customers throughout complaint resolution Accurately document all cases, maintaining detailed records for future reference Identify recurring issues and suggest improvements to enhance service quality Assist with general enquiries related to bookings flights, cruises, hotels, transfers, tours and more Process secure payments and issue confirmations Advise customers on travel requirements such as visas, passports, baggage, and accessibility Record and action customer preferences (e.g. dietary needs, room types, special occasions) Maintain and update customer profiles and transaction history Skills required for the role: Good working knowledge of the travel industry and experience dealing with third-party suppliers - essential Excellent problem-solving and communication skills Strong organisational abilities and attention to detail Confident handling customer complaints and complex queries Proficiency with Microsoft Office and CRM systems A positive, empathetic, and professional approach to customer service If you re interested in learning more about this Travel Customer Relations Executive role, please press the apply online button now! Not for you? Then please visit our website to view the other exciting roles we have available. Succeed Recruitment Solutions - for the best Travel jobs, Multilingual jobs and Contact Centre jobs.
We Are Aspire
Meetings & Events Executive
We Are Aspire Euston, Norfolk
Meetings & Events Executive - London I have an exciting Meetings & Events Executive opportunity with one of the UK's flagship hotels, based in central London and part of a global network of 150+ properties. You will play a key role in delivering seamless, creative, and high-impact meetings, events, and conferences across multiple event spaces. What you'll be doing: Client Relationships - Respond promptly to enquiries (within 24 hours), provide tailored proposals, and build strong, lasting partnerships with agents and clients. Sales & Revenue - Apply smart yield management techniques, promote special offers, and maximise every opportunity to grow revenue. Event Coordination - Manage bookings from A to Z, prepare detailed contracts, and oversee the creation of event orders, ensuring all operational teams are fully briefed. Showcasing the Venue - Conduct professional show-rounds, site inspections, and pre-event meetings, always presenting the hotel at its very best. On-the-Day Presence - Greet clients on arrival, maintain a visible presence throughout the event, and ensure seamless execution. Post-Event Follow-Up - Gather client feedback, resolve any issues professionally, and ensure prompt invoicing and account management. The Candidate: Proven experience in meetings & events management, ideally within a hotel or conference venue. Strong organisation and time management skills - able to juggle multiple events and deadlines. Excellent communication skills (written and verbal) with a professional, client-focused approach. Commercial awareness, with a drive to hit targets and maximise sales. Proficiency in Microsoft Office, with knowledge of Opera and Delphi highly desirable. A true team player - professional, committed, and eager to deliver exceptional service. Benefits Include: Up to 33 days holiday per year Free meals on duty + hotel gym access Employee Benefit Card - enjoy discounted rates at hotels worldwide Two Bonus Breaks a year - free stays at UK hotels Opportunity to grow your career within a global hotel powerhouse For more information and to express your interest send your CV now! We Are Aspire Ltd are a Disability Confident Commited employer
Sep 23, 2025
Full time
Meetings & Events Executive - London I have an exciting Meetings & Events Executive opportunity with one of the UK's flagship hotels, based in central London and part of a global network of 150+ properties. You will play a key role in delivering seamless, creative, and high-impact meetings, events, and conferences across multiple event spaces. What you'll be doing: Client Relationships - Respond promptly to enquiries (within 24 hours), provide tailored proposals, and build strong, lasting partnerships with agents and clients. Sales & Revenue - Apply smart yield management techniques, promote special offers, and maximise every opportunity to grow revenue. Event Coordination - Manage bookings from A to Z, prepare detailed contracts, and oversee the creation of event orders, ensuring all operational teams are fully briefed. Showcasing the Venue - Conduct professional show-rounds, site inspections, and pre-event meetings, always presenting the hotel at its very best. On-the-Day Presence - Greet clients on arrival, maintain a visible presence throughout the event, and ensure seamless execution. Post-Event Follow-Up - Gather client feedback, resolve any issues professionally, and ensure prompt invoicing and account management. The Candidate: Proven experience in meetings & events management, ideally within a hotel or conference venue. Strong organisation and time management skills - able to juggle multiple events and deadlines. Excellent communication skills (written and verbal) with a professional, client-focused approach. Commercial awareness, with a drive to hit targets and maximise sales. Proficiency in Microsoft Office, with knowledge of Opera and Delphi highly desirable. A true team player - professional, committed, and eager to deliver exceptional service. Benefits Include: Up to 33 days holiday per year Free meals on duty + hotel gym access Employee Benefit Card - enjoy discounted rates at hotels worldwide Two Bonus Breaks a year - free stays at UK hotels Opportunity to grow your career within a global hotel powerhouse For more information and to express your interest send your CV now! We Are Aspire Ltd are a Disability Confident Commited employer

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