Job Title: DV Cleared 3rd Line Engineer / Team Leader Location: Basingstoke Duration: 6 months with possible extension Rate: Up to 575 per day via an approved umbrella company Must be willing and eligible to go through the DV Clearance process Are you a reliable professional eager to make a real impact? Our client, a reputable organisation supporting high-profile government systems, is hiring a DV Cleared 3rd Line Engineer / Team Leader to join their team in Basingstoke. What you'll be doing: Lead and support a team of 2nd Line Engineers, providing technical guidance and coaching. Assist high-profile user communities via incident logging and resolution. Support and maintain legacy infrastructure, including Windows Server, VMware, and network technologies. Handle technical escalations and contribute to continuous improvement. Participate in shift work as needed to ensure system availability and security. What you'll bring: Strong experience with VMware, Windows Server 2019/2022, Active Directory, GPO, DNS, and user account management. Knowledge of network technologies such as Juniper and monitoring tools. Proven leadership skills with the ability to support and mentor team members. Excellent problem-solving, analytical, and customer-focused communication skills. Flexibility to work shifts and adapt to evolving technical environments. DV security clearance is essential. If you're ready to contribute to critical government systems and thrive in a collaborative environment, we want to hear from you. Apply now to join a team where your skills will truly make a difference! If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Jun 25, 2026
Contractor
Job Title: DV Cleared 3rd Line Engineer / Team Leader Location: Basingstoke Duration: 6 months with possible extension Rate: Up to 575 per day via an approved umbrella company Must be willing and eligible to go through the DV Clearance process Are you a reliable professional eager to make a real impact? Our client, a reputable organisation supporting high-profile government systems, is hiring a DV Cleared 3rd Line Engineer / Team Leader to join their team in Basingstoke. What you'll be doing: Lead and support a team of 2nd Line Engineers, providing technical guidance and coaching. Assist high-profile user communities via incident logging and resolution. Support and maintain legacy infrastructure, including Windows Server, VMware, and network technologies. Handle technical escalations and contribute to continuous improvement. Participate in shift work as needed to ensure system availability and security. What you'll bring: Strong experience with VMware, Windows Server 2019/2022, Active Directory, GPO, DNS, and user account management. Knowledge of network technologies such as Juniper and monitoring tools. Proven leadership skills with the ability to support and mentor team members. Excellent problem-solving, analytical, and customer-focused communication skills. Flexibility to work shifts and adapt to evolving technical environments. DV security clearance is essential. If you're ready to contribute to critical government systems and thrive in a collaborative environment, we want to hear from you. Apply now to join a team where your skills will truly make a difference! If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Planning Engineer for a major offshore wind project in Scotland. Responsibilities Develop and maintain detailed, construction-focused project schedules in Primavera P6 across the full project lifecycle - from early development through to delivery and operation. Issue and maintain logic driven schedules that meet the time, cost and quality requirements of the project. Create and assist with scenario planning requests a from the Senior Management Team. Understand impact on wider schedule interfaces at package, project and portfolio level. Ability to conduct a comprehensive review of the submitted 3rd party/supply chain schedules for schedule intregity and compliance with the contract. Identify and analyse critical paths, delays, and risks, supporting the development of robust mitigation strategies to maintain schedule integrity. Consult closely with engineering, procurement, and site construction teams to build realistic, logic-driven programmes that reflect actual site conditions and sequencing. Develop, implement, and monitor earned value management systems that accurately measure progress and performance and provide timely reporting and feedback to the project management team that are appropriate to the project needs. Thoroughly understand earned value management principles and apply practical field experience of planning & scheduling knowledge to identify challenges to the project schedule and suggest mitigation plans. With the support of the Project Services Risk Team, conduct Quantitative Schedule Risk Analysis to understand where risk is in the schedule. Ensures full Baseline Change Management is applied to the programmes so that there is a clear audit traill of changes impacting the programme of works. Requirements Proven experience as a Planning Engineer using Primavera P6 on large scale construction or infrastructure projects. A solid understanding of construction methodologies, sequencing, and site execution, gained through hands-on experience with multidisciplinary project delivery teams. Practical experience working under NEC3/FIDIC contracts, including assessing delay impacts, change events, and contractor claims. Expertise in reviewing complex programmes and ensuring quality. Demonstrated ability to use Primavera P6 to build and manage complex, logic-linked construction programmes.
Jun 25, 2026
Contractor
Planning Engineer for a major offshore wind project in Scotland. Responsibilities Develop and maintain detailed, construction-focused project schedules in Primavera P6 across the full project lifecycle - from early development through to delivery and operation. Issue and maintain logic driven schedules that meet the time, cost and quality requirements of the project. Create and assist with scenario planning requests a from the Senior Management Team. Understand impact on wider schedule interfaces at package, project and portfolio level. Ability to conduct a comprehensive review of the submitted 3rd party/supply chain schedules for schedule intregity and compliance with the contract. Identify and analyse critical paths, delays, and risks, supporting the development of robust mitigation strategies to maintain schedule integrity. Consult closely with engineering, procurement, and site construction teams to build realistic, logic-driven programmes that reflect actual site conditions and sequencing. Develop, implement, and monitor earned value management systems that accurately measure progress and performance and provide timely reporting and feedback to the project management team that are appropriate to the project needs. Thoroughly understand earned value management principles and apply practical field experience of planning & scheduling knowledge to identify challenges to the project schedule and suggest mitigation plans. With the support of the Project Services Risk Team, conduct Quantitative Schedule Risk Analysis to understand where risk is in the schedule. Ensures full Baseline Change Management is applied to the programmes so that there is a clear audit traill of changes impacting the programme of works. Requirements Proven experience as a Planning Engineer using Primavera P6 on large scale construction or infrastructure projects. A solid understanding of construction methodologies, sequencing, and site execution, gained through hands-on experience with multidisciplinary project delivery teams. Practical experience working under NEC3/FIDIC contracts, including assessing delay impacts, change events, and contractor claims. Expertise in reviewing complex programmes and ensuring quality. Demonstrated ability to use Primavera P6 to build and manage complex, logic-linked construction programmes.
Randstad Technologies Recruitment
Hammersmith And Fulham, London
IT Desktop Support Role My corporate client is looking for a credible IT Desktop Support contractor to provide 1st/2nd Line IT desktop support role for both Windows and Mac software & hardware. The role is based in Hammersmith and requires you to be on site 5 days a week working hours 9am - 6pm. So the right candidate will ideally be located within a 45min commute of Hammersmith Your main duties will be to ensure the smooth operations of our delivery centre and to assist corporate end-users in corporate offices and remote locations with technical support of approved desktop/laptop computers, applications, and related technologies. Support includes specifications, installation, and testing of computer systems and peripherals within established guidelines Essential Skills Minimum 2 years desktop support experience Used mto working in a corporate environment A strong communicator with greta personable skills used to dealing with 3rd part vendors Can handle a large quantity of tickets in an organised and efficient manner Educated to degree level Demonstrated proficiency installing and supporting Windows 10/11. Experience installing and supporting Mac OS. Demonstrate an understanding of basic Networking concepts includingTCP/IP. Familiarity with common workplace productivity computing applications, e.g. Microsoft product suite, email clients, calendaring, Internet usage, Antivirus, inventory management and backup procedures Experience installing software, patches, updates on Desktops, Laptops, and Peripheral equipment Experience of configuring and troubleshooting Apple and Samsung mobile devices Experience of administering IT management tools such as MDM, Active Directory, Remote Support (i.e. RDP) etc. We are looking for the right candidate to start immediately and I have interview slots ready to go so don't delay and apply ASAP to be considered. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Jun 24, 2026
Contractor
IT Desktop Support Role My corporate client is looking for a credible IT Desktop Support contractor to provide 1st/2nd Line IT desktop support role for both Windows and Mac software & hardware. The role is based in Hammersmith and requires you to be on site 5 days a week working hours 9am - 6pm. So the right candidate will ideally be located within a 45min commute of Hammersmith Your main duties will be to ensure the smooth operations of our delivery centre and to assist corporate end-users in corporate offices and remote locations with technical support of approved desktop/laptop computers, applications, and related technologies. Support includes specifications, installation, and testing of computer systems and peripherals within established guidelines Essential Skills Minimum 2 years desktop support experience Used mto working in a corporate environment A strong communicator with greta personable skills used to dealing with 3rd part vendors Can handle a large quantity of tickets in an organised and efficient manner Educated to degree level Demonstrated proficiency installing and supporting Windows 10/11. Experience installing and supporting Mac OS. Demonstrate an understanding of basic Networking concepts includingTCP/IP. Familiarity with common workplace productivity computing applications, e.g. Microsoft product suite, email clients, calendaring, Internet usage, Antivirus, inventory management and backup procedures Experience installing software, patches, updates on Desktops, Laptops, and Peripheral equipment Experience of configuring and troubleshooting Apple and Samsung mobile devices Experience of administering IT management tools such as MDM, Active Directory, Remote Support (i.e. RDP) etc. We are looking for the right candidate to start immediately and I have interview slots ready to go so don't delay and apply ASAP to be considered. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
3rd Line IT Support Engineer Reading, Berkshire Hybrid Working 45,000 to 50,000 DOE Are you a senior IT professional who enjoys solving complex technical challenges, working directly with customers, and being involved in projects that make a real difference? We are working with a growing technology solutions provider that supports a wide range of small and medium sized businesses. Due to continued growth, they are looking for a talented 3rd Line IT Support Engineer / Infrastructure Engineer to join their team and provide expert technical support across their client base. This is a fantastic opportunity for an experienced engineer who wants more than just closing tickets. You will become a key technical resource within the business, acting as an escalation point, delivering infrastructure projects, improving client environments, and helping shape better technical solutions. The Role As a 3rd Line IT Support Engineer, you will be responsible for resolving complex technical issues, supporting clients, delivering projects, and providing technical guidance to the wider team. You will work across a varied technology environment including Microsoft 365, Azure, networking, servers, security and automation. Your responsibilities will include: Acting as the escalation point for complex 3rd line technical issues Designing, deploying and supporting Microsoft 365 environments including Exchange Online, SharePoint, Teams, Intune, Entra ID and Microsoft Defender Creating PowerShell scripts to automate processes and improve efficiency Building Power Automate workflows to enhance client and internal processes Managing Windows Server environments including Active Directory, Group Policy, DNS, DHCP and file services Supporting network infrastructure including switches, firewalls, VLANs, VPNs and wireless solutions Managing Azure environments including virtual machines, storage, networking and identity services Delivering infrastructure projects from initial design through to implementation and documentation Proactively monitoring and maintaining customer systems using RMM tools Supporting and mentoring junior engineers within the team Maintaining accurate documentation and customer records What We Are Looking For You will ideally have: 4+ years experience within a technical support, infrastructure or managed service environment Strong experience working at 3rd line level Excellent Microsoft 365 administration experience Advanced PowerShell scripting skills Experience building Power Automate workflows Strong knowledge of Windows Server, Active Directory and Group Policy Good networking knowledge including TCP/IP, VLANs, routing, firewalls and switches Hands on Azure experience Experience with RMM and MDM tools such as N central and Intune Strong customer facing communication skills and the ability to explain technical solutions clearly Experience working within Cyber Essentials, ITIL or ISO aligned environments would be advantageous. Relevant certifications such as Microsoft certifications, AZ 104, MS 102, CCNA or ITIL would be beneficial but are not essential. Why Join? This is an opportunity to join a growing technology business where your experience will genuinely make an impact. You will be joining a supportive team where no two days are the same, with the opportunity to work on interesting client projects, develop your skills and take ownership of your technical expertise. Benefits include: 45,000 to 50,000 salary depending on experience Hybrid working Private healthcare Company pension On site parking Monday to Friday working hours Based in Reading with excellent access to transport links and close to the M4, this role offers the perfect blend of office based teamwork, remote working and client interaction. If you are an experienced 3rd line engineer looking for a role where you can make a real difference, we would love to hear from you. INDAV
Jun 24, 2026
Full time
3rd Line IT Support Engineer Reading, Berkshire Hybrid Working 45,000 to 50,000 DOE Are you a senior IT professional who enjoys solving complex technical challenges, working directly with customers, and being involved in projects that make a real difference? We are working with a growing technology solutions provider that supports a wide range of small and medium sized businesses. Due to continued growth, they are looking for a talented 3rd Line IT Support Engineer / Infrastructure Engineer to join their team and provide expert technical support across their client base. This is a fantastic opportunity for an experienced engineer who wants more than just closing tickets. You will become a key technical resource within the business, acting as an escalation point, delivering infrastructure projects, improving client environments, and helping shape better technical solutions. The Role As a 3rd Line IT Support Engineer, you will be responsible for resolving complex technical issues, supporting clients, delivering projects, and providing technical guidance to the wider team. You will work across a varied technology environment including Microsoft 365, Azure, networking, servers, security and automation. Your responsibilities will include: Acting as the escalation point for complex 3rd line technical issues Designing, deploying and supporting Microsoft 365 environments including Exchange Online, SharePoint, Teams, Intune, Entra ID and Microsoft Defender Creating PowerShell scripts to automate processes and improve efficiency Building Power Automate workflows to enhance client and internal processes Managing Windows Server environments including Active Directory, Group Policy, DNS, DHCP and file services Supporting network infrastructure including switches, firewalls, VLANs, VPNs and wireless solutions Managing Azure environments including virtual machines, storage, networking and identity services Delivering infrastructure projects from initial design through to implementation and documentation Proactively monitoring and maintaining customer systems using RMM tools Supporting and mentoring junior engineers within the team Maintaining accurate documentation and customer records What We Are Looking For You will ideally have: 4+ years experience within a technical support, infrastructure or managed service environment Strong experience working at 3rd line level Excellent Microsoft 365 administration experience Advanced PowerShell scripting skills Experience building Power Automate workflows Strong knowledge of Windows Server, Active Directory and Group Policy Good networking knowledge including TCP/IP, VLANs, routing, firewalls and switches Hands on Azure experience Experience with RMM and MDM tools such as N central and Intune Strong customer facing communication skills and the ability to explain technical solutions clearly Experience working within Cyber Essentials, ITIL or ISO aligned environments would be advantageous. Relevant certifications such as Microsoft certifications, AZ 104, MS 102, CCNA or ITIL would be beneficial but are not essential. Why Join? This is an opportunity to join a growing technology business where your experience will genuinely make an impact. You will be joining a supportive team where no two days are the same, with the opportunity to work on interesting client projects, develop your skills and take ownership of your technical expertise. Benefits include: 45,000 to 50,000 salary depending on experience Hybrid working Private healthcare Company pension On site parking Monday to Friday working hours Based in Reading with excellent access to transport links and close to the M4, this role offers the perfect blend of office based teamwork, remote working and client interaction. If you are an experienced 3rd line engineer looking for a role where you can make a real difference, we would love to hear from you. INDAV
Network Manager West London Full Time Permanent We re working with one of London s most respected independent schools to appoint a Network Manager to a key senior IT role. This is a high-profile opportunity for a Network Manager to join a prestigious, high-performing environment where technology is taken seriously, infrastructure is business-critical, and standards are exceptionally high. You ll be stepping into a visible role with real ownership, supporting a complex estate while helping shape the future direction of IT across the organisation. For an experienced Network Manager or senior infrastructure professional, this is a standout opportunity to take on a broad, business-critical remit with genuine autonomy and impact. The role Reporting to the Director of Digital Strategy and IT, the Network Manager will take ownership of the organisation s technical infrastructure, acting as the senior technical escalation point and leading on network performance, infrastructure improvement, cloud services, security, and project delivery. What you ll be doing Own and manage the network and infrastructure estate Act as the senior escalation point for complex 3rd and 4th line issues Lead on wired and wireless networking, switching, routing and firewall configuration Support and develop both on-prem and cloud infrastructure Manage Active Directory, Azure AD and core identity services Oversee Microsoft 365, including Exchange, SharePoint, Teams and Intune Deliver infrastructure and IT projects from design through to implementation Work closely with internal stakeholders to scope and prioritise technical initiatives Take responsibility for cyber security controls, backups, disaster recovery and business continuity What they re looking for Significant experience in a senior infrastructure, network or systems role Strong networking knowledge across VLANs, switching, routing, firewalls and Wi-Fi Strong experience with Active Directory and Azure AD Strong Microsoft 365 and wider cloud services experience Experience with Microsoft Intune and device management A proven background in resolving complex technical issues Experience delivering technical projects successfully A confident communicator who can work effectively with both technical and non-technical stakeholders Particularly relevant experience HPE / Aruba networking Managing or mentoring technical engineers Working with external suppliers and contractors Backup, DR and cyber security solutions Previous experience in education or a school environment Why this role stands out Join an exceptionally reputable organisation Step into a senior, visible and trusted Network Manager role Take ownership of a broad and business-critical technical estate Combine hands-on technical leadership with project delivery and strategic input Package Monday to Thursday: 8:00am to 5:00pm Additional hours as reasonably required 28 days annual leave Bank holidays plus Christmas closure
Jun 24, 2026
Full time
Network Manager West London Full Time Permanent We re working with one of London s most respected independent schools to appoint a Network Manager to a key senior IT role. This is a high-profile opportunity for a Network Manager to join a prestigious, high-performing environment where technology is taken seriously, infrastructure is business-critical, and standards are exceptionally high. You ll be stepping into a visible role with real ownership, supporting a complex estate while helping shape the future direction of IT across the organisation. For an experienced Network Manager or senior infrastructure professional, this is a standout opportunity to take on a broad, business-critical remit with genuine autonomy and impact. The role Reporting to the Director of Digital Strategy and IT, the Network Manager will take ownership of the organisation s technical infrastructure, acting as the senior technical escalation point and leading on network performance, infrastructure improvement, cloud services, security, and project delivery. What you ll be doing Own and manage the network and infrastructure estate Act as the senior escalation point for complex 3rd and 4th line issues Lead on wired and wireless networking, switching, routing and firewall configuration Support and develop both on-prem and cloud infrastructure Manage Active Directory, Azure AD and core identity services Oversee Microsoft 365, including Exchange, SharePoint, Teams and Intune Deliver infrastructure and IT projects from design through to implementation Work closely with internal stakeholders to scope and prioritise technical initiatives Take responsibility for cyber security controls, backups, disaster recovery and business continuity What they re looking for Significant experience in a senior infrastructure, network or systems role Strong networking knowledge across VLANs, switching, routing, firewalls and Wi-Fi Strong experience with Active Directory and Azure AD Strong Microsoft 365 and wider cloud services experience Experience with Microsoft Intune and device management A proven background in resolving complex technical issues Experience delivering technical projects successfully A confident communicator who can work effectively with both technical and non-technical stakeholders Particularly relevant experience HPE / Aruba networking Managing or mentoring technical engineers Working with external suppliers and contractors Backup, DR and cyber security solutions Previous experience in education or a school environment Why this role stands out Join an exceptionally reputable organisation Step into a senior, visible and trusted Network Manager role Take ownership of a broad and business-critical technical estate Combine hands-on technical leadership with project delivery and strategic input Package Monday to Thursday: 8:00am to 5:00pm Additional hours as reasonably required 28 days annual leave Bank holidays plus Christmas closure
Job Title: DV Cleared 3rd Line Engineer/Team Leader Location: Basingstoke Duration: 6 months with possible extension Rate: Up to £575 per day via an approved umbrella company Must be willing and eligible to go through the DV Clearance process Are you a reliable professional eager to make a real impact? Our client, a reputable organisation supporting high-profile government systems, is hiring a DV Cleared 3rd Line Engineer/Team Leader to join their team in Basingstoke. What you'll be doing: . Lead and support a team of 2nd Line Engineers, providing technical guidance and coaching. . Assist high-profile user communities via incident logging and resolution. . Support and maintain Legacy infrastructure, including Windows Server, VMware, and network technologies. . Handle technical escalations and contribute to continuous improvement. . Participate in shift work as needed to ensure system availability and security. What you'll bring: . Strong experience with VMware, Windows Server 2019/2022, Active Directory, GPO, DNS, and user account management. . Knowledge of network technologies such as Juniper and monitoring tools. . Proven leadership skills with the ability to support and mentor team members. . Excellent problem-solving, analytical, and customer-focused communication skills. . Flexibility to work shifts and adapt to evolving technical environments. . DV security clearance is essential. If you're ready to contribute to critical government systems and thrive in a collaborative environment, we want to hear from you. Apply now to join a team where your skills will truly make a difference! If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Jun 24, 2026
Contractor
Job Title: DV Cleared 3rd Line Engineer/Team Leader Location: Basingstoke Duration: 6 months with possible extension Rate: Up to £575 per day via an approved umbrella company Must be willing and eligible to go through the DV Clearance process Are you a reliable professional eager to make a real impact? Our client, a reputable organisation supporting high-profile government systems, is hiring a DV Cleared 3rd Line Engineer/Team Leader to join their team in Basingstoke. What you'll be doing: . Lead and support a team of 2nd Line Engineers, providing technical guidance and coaching. . Assist high-profile user communities via incident logging and resolution. . Support and maintain Legacy infrastructure, including Windows Server, VMware, and network technologies. . Handle technical escalations and contribute to continuous improvement. . Participate in shift work as needed to ensure system availability and security. What you'll bring: . Strong experience with VMware, Windows Server 2019/2022, Active Directory, GPO, DNS, and user account management. . Knowledge of network technologies such as Juniper and monitoring tools. . Proven leadership skills with the ability to support and mentor team members. . Excellent problem-solving, analytical, and customer-focused communication skills. . Flexibility to work shifts and adapt to evolving technical environments. . DV security clearance is essential. If you're ready to contribute to critical government systems and thrive in a collaborative environment, we want to hear from you. Apply now to join a team where your skills will truly make a difference! If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Network Manager West London Full Time Permanent We're working with one of London's most respected independent schools to appoint a Network Manager to a key senior IT role. This is a high-profile opportunity for a Network Manager to join a prestigious, high-performing environment where technology is taken seriously, infrastructure is business-critical, and standards are exceptionally high. You'll be stepping into a visible role with real ownership, supporting a complex estate while helping shape the future direction of IT across the organisation. For an experienced Network Manager or senior infrastructure professional, this is a standout opportunity to take on a broad, business-critical remit with genuine autonomy and impact. The role Reporting to the Director of Digital Strategy and IT, the Network Manager will take ownership of the organisation's technical infrastructure, acting as the senior technical escalation point and leading on network performance, infrastructure improvement, cloud services, security, and project delivery. What you'll be doing Own and manage the network and infrastructure estate Act as the senior escalation point for complex 3rd and 4th line issues Lead on wired and wireless networking, switching, routing and firewall configuration Support and develop both on-prem and cloud infrastructure Manage Active Directory, Azure AD and core identity services Oversee Microsoft 365, including Exchange, SharePoint, Teams and Intune Deliver infrastructure and IT projects from design through to implementation Work closely with internal stakeholders to scope and prioritise technical initiatives Take responsibility for cyber security controls, backups, disaster recovery and business continuity What they're looking for Significant experience in a senior infrastructure, network or systems role Strong networking knowledge across VLANs, switching, routing, firewalls and Wi-Fi Strong experience with Active Directory and Azure AD Strong Microsoft 365 and wider cloud services experience Experience with Microsoft Intune and device management A proven background in resolving complex technical issues Experience delivering technical projects successfully A confident communicator who can work effectively with both technical and non-technical stakeholders Particularly relevant experience HPE / Aruba networking Managing or mentoring technical engineers Working with external suppliers and contractors Backup, DR and cyber security solutions Previous experience in education or a school environment Why this role stands out Join an exceptionally reputable organisation Step into a senior, visible and trusted Network Manager role Take ownership of a broad and business-critical technical estate Combine hands-on technical leadership with project delivery and strategic input Package Monday to Thursday: 8:00am to 5:00pm Additional hours as reasonably required 28 days annual leave Bank holidays plus Christmas closure
Jun 24, 2026
Full time
Network Manager West London Full Time Permanent We're working with one of London's most respected independent schools to appoint a Network Manager to a key senior IT role. This is a high-profile opportunity for a Network Manager to join a prestigious, high-performing environment where technology is taken seriously, infrastructure is business-critical, and standards are exceptionally high. You'll be stepping into a visible role with real ownership, supporting a complex estate while helping shape the future direction of IT across the organisation. For an experienced Network Manager or senior infrastructure professional, this is a standout opportunity to take on a broad, business-critical remit with genuine autonomy and impact. The role Reporting to the Director of Digital Strategy and IT, the Network Manager will take ownership of the organisation's technical infrastructure, acting as the senior technical escalation point and leading on network performance, infrastructure improvement, cloud services, security, and project delivery. What you'll be doing Own and manage the network and infrastructure estate Act as the senior escalation point for complex 3rd and 4th line issues Lead on wired and wireless networking, switching, routing and firewall configuration Support and develop both on-prem and cloud infrastructure Manage Active Directory, Azure AD and core identity services Oversee Microsoft 365, including Exchange, SharePoint, Teams and Intune Deliver infrastructure and IT projects from design through to implementation Work closely with internal stakeholders to scope and prioritise technical initiatives Take responsibility for cyber security controls, backups, disaster recovery and business continuity What they're looking for Significant experience in a senior infrastructure, network or systems role Strong networking knowledge across VLANs, switching, routing, firewalls and Wi-Fi Strong experience with Active Directory and Azure AD Strong Microsoft 365 and wider cloud services experience Experience with Microsoft Intune and device management A proven background in resolving complex technical issues Experience delivering technical projects successfully A confident communicator who can work effectively with both technical and non-technical stakeholders Particularly relevant experience HPE / Aruba networking Managing or mentoring technical engineers Working with external suppliers and contractors Backup, DR and cyber security solutions Previous experience in education or a school environment Why this role stands out Join an exceptionally reputable organisation Step into a senior, visible and trusted Network Manager role Take ownership of a broad and business-critical technical estate Combine hands-on technical leadership with project delivery and strategic input Package Monday to Thursday: 8:00am to 5:00pm Additional hours as reasonably required 28 days annual leave Bank holidays plus Christmas closure
Job title: DV Cleared 4th Line Cloud Engineer Location: Basingstoke 5 days onsite Duration: 6 months Rate: Up to 575 per day via an approved umbrella company Must be willing and eligible to go through the DV Clearance process Our client, a leader in innovative technology solutions, is hiring for a talented 4th Line Cloud Engineer to join a dedicated team supporting high-profile users on the project. This is an exciting opportunity to work in a dynamic environment, delivering impactful solutions that contribute to building trust and sustainability through technology. What you'll be doing: Responding to complex escalations from 3rd Line engineers and assisting in problem management investigations Managing VMware products and associated monitoring tools such as vCenter, ESXi, SDDC Manager, and Solarwinds Automating manual tasks to improve efficiency and minimise downtime Identifying single points of failure and designing resilient solutions Managing obsolescence for applications and operating systems Collaborating with stakeholders and the management team to ensure seamless service delivery What you'll bring: Extensive cloud administration experience with tools like Broadcom SDDC Manager, vCenter, ESXi Experience with event management tools such as SCOM or Solarwinds Cloud capacity management skills, e.g., Aria Ops Strong understanding of Active Directory Domain Services (Windows 2019 or newer, DNS) Virtual networking experience in cloud environments and multi-tenant management Proven ability to handle high-profile escalations and provide technical leadership DV clearance and UK sole nationality required Additional skills: Knowledge of ITSM tools and processes Familiarity with VMware vCenter (usage, not administration) Adaptability to change and shifting priorities Understanding of ITIL and Agile methodologies Join a team committed to innovation and sustainability, where your expertise will make a real difference. If you're ready to take on a challenging role with a forward-thinking organisation, we want to hear from you! If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Jun 24, 2026
Contractor
Job title: DV Cleared 4th Line Cloud Engineer Location: Basingstoke 5 days onsite Duration: 6 months Rate: Up to 575 per day via an approved umbrella company Must be willing and eligible to go through the DV Clearance process Our client, a leader in innovative technology solutions, is hiring for a talented 4th Line Cloud Engineer to join a dedicated team supporting high-profile users on the project. This is an exciting opportunity to work in a dynamic environment, delivering impactful solutions that contribute to building trust and sustainability through technology. What you'll be doing: Responding to complex escalations from 3rd Line engineers and assisting in problem management investigations Managing VMware products and associated monitoring tools such as vCenter, ESXi, SDDC Manager, and Solarwinds Automating manual tasks to improve efficiency and minimise downtime Identifying single points of failure and designing resilient solutions Managing obsolescence for applications and operating systems Collaborating with stakeholders and the management team to ensure seamless service delivery What you'll bring: Extensive cloud administration experience with tools like Broadcom SDDC Manager, vCenter, ESXi Experience with event management tools such as SCOM or Solarwinds Cloud capacity management skills, e.g., Aria Ops Strong understanding of Active Directory Domain Services (Windows 2019 or newer, DNS) Virtual networking experience in cloud environments and multi-tenant management Proven ability to handle high-profile escalations and provide technical leadership DV clearance and UK sole nationality required Additional skills: Knowledge of ITSM tools and processes Familiarity with VMware vCenter (usage, not administration) Adaptability to change and shifting priorities Understanding of ITIL and Agile methodologies Join a team committed to innovation and sustainability, where your expertise will make a real difference. If you're ready to take on a challenging role with a forward-thinking organisation, we want to hear from you! If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Join Our Client as a DV Cleared 3rd Line Storage & PKI Support Engineer in Basingstoke 6 months with possible extension Rate: Up to 500 per day via an approved umbrella company Must be willing and eligible to go through high security clearance Are you an experienced IT professional with a passion for supporting high-security government systems? Our client, a reputable organisation committed to building trust through innovation, is seeking a dedicated 3rd Line Storage & PKI Support Engineer to join their dynamic team in Basingstoke. What you'll be doing: Providing expert support for storage solutions (Dell Avamar, Data Domain) and Public Key Infrastructure (PKI) systems (Microsoft, Thales) Responding to escalations from 2nd Line and managing incidents via the Incident Process Supporting and maintaining PKI and storage solutions, including travel to other sites Conducting readiness assessments for new releases and producing detailed documentation Monitoring systems using Event Management tools (e.g., SCOM) and executing planned activities through Change Management processes Supporting backup and storage operations, ensuring system integrity and security What you'll bring: Experience with storage solutions such as Dell Avamar & Data Domain Knowledge of Public Key Technologies (Microsoft, Thales) Familiarity with Cloud Infrastructure Storage and VMware cloud technologies Understanding of ITSM processes and server administration (e.g., Windows Server) Proficiency with Event Management tools (e.g., SCOM) and VMware vCenter (use, not administer) Ability to work shifts (Apply online only) & (Apply online only on a rotating basis DV clearance is essential; Purple clearance is required for this role If you're ready to contribute to vital government projects and thrive in a collaborative, evolving environment, we want to hear from you. Apply now to be part of a team making a real difference If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Jun 24, 2026
Contractor
Join Our Client as a DV Cleared 3rd Line Storage & PKI Support Engineer in Basingstoke 6 months with possible extension Rate: Up to 500 per day via an approved umbrella company Must be willing and eligible to go through high security clearance Are you an experienced IT professional with a passion for supporting high-security government systems? Our client, a reputable organisation committed to building trust through innovation, is seeking a dedicated 3rd Line Storage & PKI Support Engineer to join their dynamic team in Basingstoke. What you'll be doing: Providing expert support for storage solutions (Dell Avamar, Data Domain) and Public Key Infrastructure (PKI) systems (Microsoft, Thales) Responding to escalations from 2nd Line and managing incidents via the Incident Process Supporting and maintaining PKI and storage solutions, including travel to other sites Conducting readiness assessments for new releases and producing detailed documentation Monitoring systems using Event Management tools (e.g., SCOM) and executing planned activities through Change Management processes Supporting backup and storage operations, ensuring system integrity and security What you'll bring: Experience with storage solutions such as Dell Avamar & Data Domain Knowledge of Public Key Technologies (Microsoft, Thales) Familiarity with Cloud Infrastructure Storage and VMware cloud technologies Understanding of ITSM processes and server administration (e.g., Windows Server) Proficiency with Event Management tools (e.g., SCOM) and VMware vCenter (use, not administer) Ability to work shifts (Apply online only) & (Apply online only on a rotating basis DV clearance is essential; Purple clearance is required for this role If you're ready to contribute to vital government projects and thrive in a collaborative, evolving environment, we want to hear from you. Apply now to be part of a team making a real difference If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Overview The goal of the Navy Digital Hosting (Deployed) NDH(D) service is to introduce a new modern, flexible and scalable Navy Hosting IaaS (Infrastructure as a Service). NDH(D) will help to address obsolescence by re-platforming and uplifting the current landscape to a new, modern and consolidated service offering. The environment will provide a common set of services to the teams delivering data and digital solutions on behalf of the Royal Navy, enabling the teams to focus upon their solutions and the Royal Navy to benefit from economies of scale. We are looking for a Cross Domain Solution (CDS)/Network integration engineer to support the delivery team with the build, deployment and support of NDH(D). This role will predominately be based onsite in Portsmouth along with Dockyards for ship installations, although remote working will be available as the workload dictates. Tasking The role of the CDS/Network integration engineer is to deliver design, build, implementation and day-to-day support of the integrated CDS service. The engineer is to be self-managing to help deliver a high-quality service to support the delivery of the Royal Navy's vision. Essential 5+ years' experience of design and deploying CDS systems in MOD or secure enterprise infrastructure platforms. Strong experience and understanding working with TCP networks. Strong experience of integrating data flows within the application layer. Good communication skills within a team. Understanding of Dell server hardware. Maintain technical documentation. Provide day to day 3rd and 4th line support of deployed services. Work as part of a team to support day to day administration in a flexible and agile manner. Desirable Experience in administration of Microsoft Windows 2019, Active Directory End user knowledge of Remedy. Good working knowledge of VMware VCF hosted services. Office Automation skills to support documentation updates. Ability to work within a team to proactively support the delivery of IT services on a Royal Navy vessel. Ability to work independently Strong interpersonal skills to manage key stakeholders (End users, suppliers and external services) Qualifications CISCO CCNA or equivalent. ITIL Foundation. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Jun 24, 2026
Contractor
Overview The goal of the Navy Digital Hosting (Deployed) NDH(D) service is to introduce a new modern, flexible and scalable Navy Hosting IaaS (Infrastructure as a Service). NDH(D) will help to address obsolescence by re-platforming and uplifting the current landscape to a new, modern and consolidated service offering. The environment will provide a common set of services to the teams delivering data and digital solutions on behalf of the Royal Navy, enabling the teams to focus upon their solutions and the Royal Navy to benefit from economies of scale. We are looking for a Cross Domain Solution (CDS)/Network integration engineer to support the delivery team with the build, deployment and support of NDH(D). This role will predominately be based onsite in Portsmouth along with Dockyards for ship installations, although remote working will be available as the workload dictates. Tasking The role of the CDS/Network integration engineer is to deliver design, build, implementation and day-to-day support of the integrated CDS service. The engineer is to be self-managing to help deliver a high-quality service to support the delivery of the Royal Navy's vision. Essential 5+ years' experience of design and deploying CDS systems in MOD or secure enterprise infrastructure platforms. Strong experience and understanding working with TCP networks. Strong experience of integrating data flows within the application layer. Good communication skills within a team. Understanding of Dell server hardware. Maintain technical documentation. Provide day to day 3rd and 4th line support of deployed services. Work as part of a team to support day to day administration in a flexible and agile manner. Desirable Experience in administration of Microsoft Windows 2019, Active Directory End user knowledge of Remedy. Good working knowledge of VMware VCF hosted services. Office Automation skills to support documentation updates. Ability to work within a team to proactively support the delivery of IT services on a Royal Navy vessel. Ability to work independently Strong interpersonal skills to manage key stakeholders (End users, suppliers and external services) Qualifications CISCO CCNA or equivalent. ITIL Foundation. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Technical Support Manager - 2nd Line 40 - 45k 3 days in the office Due to growth, a Technical Support Manager is needed to own the 2nd line service desk function, from higher level technical input to managing a team of 5 Team Leaders responsible for 40 engineers. Working along side the 1st and 3rd line Support Managers and their teams, you will lead and develop the 2nd line Teams, driving accountability, consistency, and performance, while maintaining clear ownership and control of escalated support and service delivery Coming from a technical background yourself, you will be responsible for: Manage the 2nd line support function and teams Customer experience for 2nd line tickets Coach and support Team Leaders, ensuring they are effective and well-supported Performance, KPIs, and output of the 2nd Line function, ensuring consistent SLA delivery Identify and drive practical improvements to processes, ways of working, and service flow across 1st, 2nd, and 3rd Line Your background: We need a mix of technical skills and management skills including Proven experience in a Service Desk Manager or Senior Team Leader role within an MSP environment Strong background in 2nd Line support and escalation management Experience managing Team Leaders or senior technical staff Demonstrable experience of KPI-driven performance management and service improvement Strong technical understanding of 2nd Line support environments (Microsoft 365, Windows Server, Networking fundamentals, Endpoint management, UC, Connectivity) Confident in working with technical teams (2nd / 3rd Line, NOC, Infrastructure) to resolve complex issues Understanding of service desk tooling, reporting, and ticketing systems Awareness of problem management, root cause analysis, and best practice service frameworks (e.g. ITIL) This role required 3 days a week in the office
Jun 23, 2026
Full time
Technical Support Manager - 2nd Line 40 - 45k 3 days in the office Due to growth, a Technical Support Manager is needed to own the 2nd line service desk function, from higher level technical input to managing a team of 5 Team Leaders responsible for 40 engineers. Working along side the 1st and 3rd line Support Managers and their teams, you will lead and develop the 2nd line Teams, driving accountability, consistency, and performance, while maintaining clear ownership and control of escalated support and service delivery Coming from a technical background yourself, you will be responsible for: Manage the 2nd line support function and teams Customer experience for 2nd line tickets Coach and support Team Leaders, ensuring they are effective and well-supported Performance, KPIs, and output of the 2nd Line function, ensuring consistent SLA delivery Identify and drive practical improvements to processes, ways of working, and service flow across 1st, 2nd, and 3rd Line Your background: We need a mix of technical skills and management skills including Proven experience in a Service Desk Manager or Senior Team Leader role within an MSP environment Strong background in 2nd Line support and escalation management Experience managing Team Leaders or senior technical staff Demonstrable experience of KPI-driven performance management and service improvement Strong technical understanding of 2nd Line support environments (Microsoft 365, Windows Server, Networking fundamentals, Endpoint management, UC, Connectivity) Confident in working with technical teams (2nd / 3rd Line, NOC, Infrastructure) to resolve complex issues Understanding of service desk tooling, reporting, and ticketing systems Awareness of problem management, root cause analysis, and best practice service frameworks (e.g. ITIL) This role required 3 days a week in the office
A well-established business is looking for an accomplished Infrastructure Engineer to join its team based in Central London. Please note this is an office-based role and previous experience working for an MSP is highly desirable. In order to be suitable for this role of significant responsibility, you MUST be a consummate communicator with demonstrable expertise providing a proactive user and systems support service in a Windows environment. You will have deep experience with Office 365, Windows Server, Azure and Active Directory and will be a natural problem solver with a passion for technology. Key requirements include: Strong background in 3rd line IT support and infrastructure management Strong knowledge of networking fundamentals including IP addressing, subnetting, routing, VLANs, DNS and DHCP Experience with enterprise networking and security platforms Strong knowledge of Windows Server and Windows client environments Hands-on experience with Microsoft Azure, Microsoft Intune, and cloud migrations Solid understanding of networking, firewalls, and security best practices Hands-on experience with Microsoft Azure, Microsoft Intune, and cloud migrations Proven track record of technical project delivery As part of a small but dynamic team you will be responsible for the support, maintenance and development of client environments. Working with a broad range of technologies you will provide a proactive support service, ensuring systems remain accessible, available and well managed. You will also act as an escalation point for support issues.
Jun 23, 2026
Full time
A well-established business is looking for an accomplished Infrastructure Engineer to join its team based in Central London. Please note this is an office-based role and previous experience working for an MSP is highly desirable. In order to be suitable for this role of significant responsibility, you MUST be a consummate communicator with demonstrable expertise providing a proactive user and systems support service in a Windows environment. You will have deep experience with Office 365, Windows Server, Azure and Active Directory and will be a natural problem solver with a passion for technology. Key requirements include: Strong background in 3rd line IT support and infrastructure management Strong knowledge of networking fundamentals including IP addressing, subnetting, routing, VLANs, DNS and DHCP Experience with enterprise networking and security platforms Strong knowledge of Windows Server and Windows client environments Hands-on experience with Microsoft Azure, Microsoft Intune, and cloud migrations Solid understanding of networking, firewalls, and security best practices Hands-on experience with Microsoft Azure, Microsoft Intune, and cloud migrations Proven track record of technical project delivery As part of a small but dynamic team you will be responsible for the support, maintenance and development of client environments. Working with a broad range of technologies you will provide a proactive support service, ensuring systems remain accessible, available and well managed. You will also act as an escalation point for support issues.
Technical Support Manager - 2nd Line 40 - 45k 3 days in the office Due to growth, a Technical Support Manager is needed to own the 2nd line service desk function, from higher level technical input to managing a team of 5 Team Leaders responsible for 40 engineers. Working along side the 1st and 3rd line Support Managers and their teams, you will lead and develop the 2nd line Teams, driving accountability, consistency, and performance, while maintaining clear ownership and control of escalated support and service delivery Coming from a technical background yourself, you will be responsible for: Manage the 2nd line support function and teams Customer experience for 2nd line tickets Coach and support Team Leaders, ensuring they are effective and well-supported Performance, KPIs, and output of the 2nd Line function, ensuring consistent SLA delivery Identify and drive practical improvements to processes, ways of working, and service flow across 1st, 2nd, and 3rd Line Your background: We need a mix of technical skills and management skills including Proven experience in a Service Desk Manager or Senior Team Leader role within an MSP environment Strong background in 2nd Line support and escalation management Experience managing Team Leaders or senior technical staff Demonstrable experience of KPI-driven performance management and service improvement Strong technical understanding of 2nd Line support environments (Microsoft 365, Windows Server, Networking fundamentals, Endpoint management, UC, Connectivity) Confident in working with technical teams (2nd / 3rd Line, NOC, Infrastructure) to resolve complex issues Understanding of service desk tooling, reporting, and ticketing systems Awareness of problem management, root cause analysis, and best practice service frameworks (e.g. ITIL) This role required 3 days a week in the office
Jun 23, 2026
Full time
Technical Support Manager - 2nd Line 40 - 45k 3 days in the office Due to growth, a Technical Support Manager is needed to own the 2nd line service desk function, from higher level technical input to managing a team of 5 Team Leaders responsible for 40 engineers. Working along side the 1st and 3rd line Support Managers and their teams, you will lead and develop the 2nd line Teams, driving accountability, consistency, and performance, while maintaining clear ownership and control of escalated support and service delivery Coming from a technical background yourself, you will be responsible for: Manage the 2nd line support function and teams Customer experience for 2nd line tickets Coach and support Team Leaders, ensuring they are effective and well-supported Performance, KPIs, and output of the 2nd Line function, ensuring consistent SLA delivery Identify and drive practical improvements to processes, ways of working, and service flow across 1st, 2nd, and 3rd Line Your background: We need a mix of technical skills and management skills including Proven experience in a Service Desk Manager or Senior Team Leader role within an MSP environment Strong background in 2nd Line support and escalation management Experience managing Team Leaders or senior technical staff Demonstrable experience of KPI-driven performance management and service improvement Strong technical understanding of 2nd Line support environments (Microsoft 365, Windows Server, Networking fundamentals, Endpoint management, UC, Connectivity) Confident in working with technical teams (2nd / 3rd Line, NOC, Infrastructure) to resolve complex issues Understanding of service desk tooling, reporting, and ticketing systems Awareness of problem management, root cause analysis, and best practice service frameworks (e.g. ITIL) This role required 3 days a week in the office
Technical Support Manager - 2nd Line 40 - 45k 3 days in the office Due to growth, a Technical Support Manager is needed to own the 2nd line service desk function, from higher level technical input to managing a team of 5 Team Leaders responsible for 40 engineers. Working along side the 1st and 3rd line Support Managers and their teams, you will lead and develop the 2nd line Teams, driving accountability, consistency, and performance, while maintaining clear ownership and control of escalated support and service delivery Coming from a technical background yourself, you will be responsible for: Manage the 2nd line support function and teams Customer experience for 2nd line tickets Coach and support Team Leaders, ensuring they are effective and well-supported Performance, KPIs, and output of the 2nd Line function, ensuring consistent SLA delivery Identify and drive practical improvements to processes, ways of working, and service flow across 1st, 2nd, and 3rd Line Your background: We need a mix of technical skills and management skills including Proven experience in a Service Desk Manager or Senior Team Leader role within an MSP environment Strong background in 2nd Line support and escalation management Experience managing Team Leaders or senior technical staff Demonstrable experience of KPI-driven performance management and service improvement Strong technical understanding of 2nd Line support environments (Microsoft 365, Windows Server, Networking fundamentals, Endpoint management, UC, Connectivity) Confident in working with technical teams (2nd / 3rd Line, NOC, Infrastructure) to resolve complex issues Understanding of service desk tooling, reporting, and ticketing systems Awareness of problem management, root cause analysis, and best practice service frameworks (e.g. ITIL) This role required 3 days a week in the office
Jun 23, 2026
Full time
Technical Support Manager - 2nd Line 40 - 45k 3 days in the office Due to growth, a Technical Support Manager is needed to own the 2nd line service desk function, from higher level technical input to managing a team of 5 Team Leaders responsible for 40 engineers. Working along side the 1st and 3rd line Support Managers and their teams, you will lead and develop the 2nd line Teams, driving accountability, consistency, and performance, while maintaining clear ownership and control of escalated support and service delivery Coming from a technical background yourself, you will be responsible for: Manage the 2nd line support function and teams Customer experience for 2nd line tickets Coach and support Team Leaders, ensuring they are effective and well-supported Performance, KPIs, and output of the 2nd Line function, ensuring consistent SLA delivery Identify and drive practical improvements to processes, ways of working, and service flow across 1st, 2nd, and 3rd Line Your background: We need a mix of technical skills and management skills including Proven experience in a Service Desk Manager or Senior Team Leader role within an MSP environment Strong background in 2nd Line support and escalation management Experience managing Team Leaders or senior technical staff Demonstrable experience of KPI-driven performance management and service improvement Strong technical understanding of 2nd Line support environments (Microsoft 365, Windows Server, Networking fundamentals, Endpoint management, UC, Connectivity) Confident in working with technical teams (2nd / 3rd Line, NOC, Infrastructure) to resolve complex issues Understanding of service desk tooling, reporting, and ticketing systems Awareness of problem management, root cause analysis, and best practice service frameworks (e.g. ITIL) This role required 3 days a week in the office
3rd Line Support Engineer - 35,000/ 37,000 per annum - Hull Principal IT are working with an IT consultancy organisation that are looking for an 3rd line engineer to join their team. In this role you will play a vital part in supporting their future strategy. They are looking for someone who is passionate about continuous professional development and has an innovative approach to incorporating new technologies into their operations. The successful candidate will become an integral part of the forward-thinking IT team, undertaking certified and on premise training covering numerous systems and software. Reporting to the IT Helpdesk Manager, the role is site based, 5 days a week (Monday-Friday) and the successful candidate must have a full UK driving licence. Key Responsibilities: Acting as the "go-to" person for projects such as Azure/SharePoint/Server installs/Migrations/New systems. Not necessarily technical but will know where/who to go to for any required information. Providing clients with a project plan so they know what to expect. Dealing with and 3rd parties and scheduling them as required. Ensuring all pre-requisites and resources are in place before the project begins. Ensuring the project team have all the required information and are on schedule Keeping clients updated on the progress of the project. Ensuring that all parties (including 3 party companies) are fully up to date. Ensure that all Jupiter systems are updated with the correct details - Knowledge base, Accounts Dept, Dashboard, helpdesk etc. Ensuring all related documentation is kept up to date Working on helpdesk when not working on projects. Implementation and management of new project deployments including:- o Server installations (Physical, Virtual, Azure, Azure AD, Intune). o SharePoint Migrations o Microsoft 365 Migrations o Networking devices including UTM firewalls and switches. o Wi-fi installations o Telephone systems o Office moves Cyber Security audits and reporting Ensuring projects are completed quickly and on time. Onboarding new clients - producing reports and providing recommendations. The Package: If successful our client is offering a salary of 35,000 - 37,000 per annum, favourable holiday allowance, company contributed pension scheme. How to Apply : If you are interested in hearing more about this 3rd Line support engineer vacancy or interested in applying for the role please email me at or contact Principal IT Directly on LinkedIn. INDGH
Jun 23, 2026
Full time
3rd Line Support Engineer - 35,000/ 37,000 per annum - Hull Principal IT are working with an IT consultancy organisation that are looking for an 3rd line engineer to join their team. In this role you will play a vital part in supporting their future strategy. They are looking for someone who is passionate about continuous professional development and has an innovative approach to incorporating new technologies into their operations. The successful candidate will become an integral part of the forward-thinking IT team, undertaking certified and on premise training covering numerous systems and software. Reporting to the IT Helpdesk Manager, the role is site based, 5 days a week (Monday-Friday) and the successful candidate must have a full UK driving licence. Key Responsibilities: Acting as the "go-to" person for projects such as Azure/SharePoint/Server installs/Migrations/New systems. Not necessarily technical but will know where/who to go to for any required information. Providing clients with a project plan so they know what to expect. Dealing with and 3rd parties and scheduling them as required. Ensuring all pre-requisites and resources are in place before the project begins. Ensuring the project team have all the required information and are on schedule Keeping clients updated on the progress of the project. Ensuring that all parties (including 3 party companies) are fully up to date. Ensure that all Jupiter systems are updated with the correct details - Knowledge base, Accounts Dept, Dashboard, helpdesk etc. Ensuring all related documentation is kept up to date Working on helpdesk when not working on projects. Implementation and management of new project deployments including:- o Server installations (Physical, Virtual, Azure, Azure AD, Intune). o SharePoint Migrations o Microsoft 365 Migrations o Networking devices including UTM firewalls and switches. o Wi-fi installations o Telephone systems o Office moves Cyber Security audits and reporting Ensuring projects are completed quickly and on time. Onboarding new clients - producing reports and providing recommendations. The Package: If successful our client is offering a salary of 35,000 - 37,000 per annum, favourable holiday allowance, company contributed pension scheme. How to Apply : If you are interested in hearing more about this 3rd Line support engineer vacancy or interested in applying for the role please email me at or contact Principal IT Directly on LinkedIn. INDGH
The role of Server and Cloud Engineer will have many responsibilities within the IT Department, ensuring that the Lincolnshire Police Force is maintaining high availability of systems, security standards and adhering to national security expectations, principles, policies, and procedures. The Server and Cloud Engineer will be responsible for the design, implementation, configuration and on-going management and maintenance of all server and storage technologies. Server and Cloud Engineers will work within a team of Server Specialists in a 3rd line capacity alongside other separate 3rd line support teams such as Network and Security Specialists to ensure that security standards are met and enforced where necessary and systems are inducted into a standardised monitoring platform with appropriate monitoring and alerting metrics. The position holder will work closely with our Information Management Unit and Security Specialists to ensure security best practices are being adhered to within the server estate and implement remediation plans off the back of IT Health check reports. The role will be responsible for maintaining service availability through the proactive use of various monitoring and alerting systems, such as SolarWinds. Server and Cloud Engineers will diagnose faults and provide 3rd line support on IT issues raised through the IT Service Desk and will need to communicate resolutions to all levels of staff, recognising where service improvements can be made through trend analysis. The position holder will demonstrate the force values at all times. All staff involved in carrying out functions in this role will do so in accordance with the principles of the Code of Ethics. The aim of the Code of Ethics is to support each member of the policing profession to deliver the highest professional standards in their service to the public. CORE WORK AREAS: Provide third line response to IT incidents, service requests and problems, undertake fixes where possible Perform all aspects of administrating, operating, managing and maintaining the hybrid server and storage technologies and estate to ensure availability to all users. Plan, design, produce, and maintain documentation to support the development of an effective infrastructure. Ensure the data contained within the IT systems is kept secure and to the correct authorised personnel through various mechanisms including effective patch management, updating of firmware and operating systems, appropriate segregation and access control. Participate in solutions options analysis and product selection during the development of new and enhanced systems within the domain, using technical knowledge to aid the implementation of projects and requirements Monitor traffic performance and quality of service provided by the systems and their constituent hardware, software, transmission services and support functions, identifying where issues may arise Provides out of hours assistance to users and colleagues by participating in the IT out of hours on call service Maintain a detailed knowledge of current practice in own area of expertise
Jun 23, 2026
Contractor
The role of Server and Cloud Engineer will have many responsibilities within the IT Department, ensuring that the Lincolnshire Police Force is maintaining high availability of systems, security standards and adhering to national security expectations, principles, policies, and procedures. The Server and Cloud Engineer will be responsible for the design, implementation, configuration and on-going management and maintenance of all server and storage technologies. Server and Cloud Engineers will work within a team of Server Specialists in a 3rd line capacity alongside other separate 3rd line support teams such as Network and Security Specialists to ensure that security standards are met and enforced where necessary and systems are inducted into a standardised monitoring platform with appropriate monitoring and alerting metrics. The position holder will work closely with our Information Management Unit and Security Specialists to ensure security best practices are being adhered to within the server estate and implement remediation plans off the back of IT Health check reports. The role will be responsible for maintaining service availability through the proactive use of various monitoring and alerting systems, such as SolarWinds. Server and Cloud Engineers will diagnose faults and provide 3rd line support on IT issues raised through the IT Service Desk and will need to communicate resolutions to all levels of staff, recognising where service improvements can be made through trend analysis. The position holder will demonstrate the force values at all times. All staff involved in carrying out functions in this role will do so in accordance with the principles of the Code of Ethics. The aim of the Code of Ethics is to support each member of the policing profession to deliver the highest professional standards in their service to the public. CORE WORK AREAS: Provide third line response to IT incidents, service requests and problems, undertake fixes where possible Perform all aspects of administrating, operating, managing and maintaining the hybrid server and storage technologies and estate to ensure availability to all users. Plan, design, produce, and maintain documentation to support the development of an effective infrastructure. Ensure the data contained within the IT systems is kept secure and to the correct authorised personnel through various mechanisms including effective patch management, updating of firmware and operating systems, appropriate segregation and access control. Participate in solutions options analysis and product selection during the development of new and enhanced systems within the domain, using technical knowledge to aid the implementation of projects and requirements Monitor traffic performance and quality of service provided by the systems and their constituent hardware, software, transmission services and support functions, identifying where issues may arise Provides out of hours assistance to users and colleagues by participating in the IT out of hours on call service Maintain a detailed knowledge of current practice in own area of expertise
1st Line Service Desk Engineer / IT Support Analyst Salary: £28k + excellent benefits package + Training and career development opportunities Hybrid working Caerphilly area. There is a requirement to work on-call as part of a rota (paid). A growing Managed Services Provider is looking for a motivated and customer-focused 1st Line Service Desk Engineer / IT Support Analyst to join its expanding support team in South Wales. This opportunity would suit candidates currently working as a Service Desk Analyst, IT Support Analyst, 1st Line Support Engineer, Helpdesk Engineer, IT Support Technician or Technical Support Analyst who are looking to further develop their technical skills within a professional and supportive managed services environment. You ll be joining a collaborative service desk team responsible for providing front-line technical support to a wide range of customers across both public and private sector organisations. The role offers excellent progression opportunities for someone looking to build a long-term career within IT support and managed services, with exposure to Microsoft technologies, customer environments and ongoing technical development. Key Responsibilities: • Provide 1st line technical support via phone, email and remote support tools • Log, manage and resolve incidents and service requests efficiently • Troubleshoot hardware, software and desktop-related issues • Support Microsoft Office, Outlook and Windows operating systems • Escalate more complex technical issues where appropriate • Maintain accurate ticket updates, documentation and customer communication • Deliver excellent customer service throughout the support process • Assist with user account administration and basic system support • Contribute to knowledge sharing and continuous improvement within the team • Work collaboratively with 2nd and 3rd line support engineers Skills & Experience Required: • Previous experience within an IT support, service desk, helpdesk or technical support environment • Strong customer service and communication skills • Good troubleshooting and problem-solving ability • Knowledge of Windows desktop operating systems • Experience supporting Microsoft Office applications and Outlook • Ability to work effectively within a fast-paced support environment • Positive attitude and willingness to learn new technologies Desirable Experience: • Active Directory user administration • Microsoft 365 support exposure • Experience using ITSM or ticketing systems • Remote support tools experience • Basic networking knowledge including DNS, DHCP and WiFi • Exposure to backup, antivirus or virtualisation technologies • MSP or managed services experience This role would suit candidates currently working as a Service Desk Analyst, Helpdesk Engineer, 1st Line Support Engineer, IT Support Technician, Technical Support Analyst or IT Support Administrator who are looking to continue developing their career within a growing and technology-focused managed services environment. Smartsearch take your privacy seriously and will only use your personal information to administer your application. To effectively process your application, we may share your details with the company for whom we are collecting job applications and Smartsearch or the company may contact you by email, telephone or SMS. A copy of our privacy policy will be emailed to you upon receipt of your application.
Jun 23, 2026
Full time
1st Line Service Desk Engineer / IT Support Analyst Salary: £28k + excellent benefits package + Training and career development opportunities Hybrid working Caerphilly area. There is a requirement to work on-call as part of a rota (paid). A growing Managed Services Provider is looking for a motivated and customer-focused 1st Line Service Desk Engineer / IT Support Analyst to join its expanding support team in South Wales. This opportunity would suit candidates currently working as a Service Desk Analyst, IT Support Analyst, 1st Line Support Engineer, Helpdesk Engineer, IT Support Technician or Technical Support Analyst who are looking to further develop their technical skills within a professional and supportive managed services environment. You ll be joining a collaborative service desk team responsible for providing front-line technical support to a wide range of customers across both public and private sector organisations. The role offers excellent progression opportunities for someone looking to build a long-term career within IT support and managed services, with exposure to Microsoft technologies, customer environments and ongoing technical development. Key Responsibilities: • Provide 1st line technical support via phone, email and remote support tools • Log, manage and resolve incidents and service requests efficiently • Troubleshoot hardware, software and desktop-related issues • Support Microsoft Office, Outlook and Windows operating systems • Escalate more complex technical issues where appropriate • Maintain accurate ticket updates, documentation and customer communication • Deliver excellent customer service throughout the support process • Assist with user account administration and basic system support • Contribute to knowledge sharing and continuous improvement within the team • Work collaboratively with 2nd and 3rd line support engineers Skills & Experience Required: • Previous experience within an IT support, service desk, helpdesk or technical support environment • Strong customer service and communication skills • Good troubleshooting and problem-solving ability • Knowledge of Windows desktop operating systems • Experience supporting Microsoft Office applications and Outlook • Ability to work effectively within a fast-paced support environment • Positive attitude and willingness to learn new technologies Desirable Experience: • Active Directory user administration • Microsoft 365 support exposure • Experience using ITSM or ticketing systems • Remote support tools experience • Basic networking knowledge including DNS, DHCP and WiFi • Exposure to backup, antivirus or virtualisation technologies • MSP or managed services experience This role would suit candidates currently working as a Service Desk Analyst, Helpdesk Engineer, 1st Line Support Engineer, IT Support Technician, Technical Support Analyst or IT Support Administrator who are looking to continue developing their career within a growing and technology-focused managed services environment. Smartsearch take your privacy seriously and will only use your personal information to administer your application. To effectively process your application, we may share your details with the company for whom we are collecting job applications and Smartsearch or the company may contact you by email, telephone or SMS. A copy of our privacy policy will be emailed to you upon receipt of your application.
Infrastructure Engineer Manchester (Hybrid Working) Up to 55,000 + Benefits We're partnering with a fast-growing e-commerce business that's investing heavily in its technology function and customer experience. As the company continues to scale, they're looking to add an experienced Support/Infra Engineer to their internal IT team. This is a fantastic opportunity to join a technology-driven organisation where you'll play a key role in ensuring employees across the business have a seamless and reliable technology experience. You'll work across modern Apple environments, networking infrastructure, Microsoft 365, and telephony systems while contributing to projects that support the company's continued growth. The Role As a Infrastructure Engineer, you'll be responsible for maintaining and supporting the technology that keeps the business running. From managing Apple devices and network infrastructure to supporting Microsoft 365 and telephony platforms, you'll be a trusted technical expert within the organisation. You'll work closely with teams across the business, helping to resolve technical issues, improve processes, and deliver a first-class support experience. Key Responsibilities Provide 1st, 2nd and 3rd line technical support across the organisation Manage and support Apple Mac devices and endpoint management platforms Configure, deploy and maintain employee devices and workplace technology Support and maintain networking infrastructure, including Meraki switches, firewalls and wireless environments Troubleshoot network, WiFi and connectivity issues Administer Microsoft 365 services including Exchange Online, Teams, SharePoint and Intune Support telephony and unified communications platforms Manage user onboarding, offboarding and access requests Contribute to IT projects, office technology rollouts and infrastructure improvements Create and maintain technical documentation and support procedures Skills & Experience Essential Strong experience supporting Apple Mac environments Experience with Apple device management solutions such as Jamf, Kandji or Intune Good networking knowledge covering WiFi, switching, routing and firewalls Experience supporting Cisco Meraki environments Strong Microsoft 365 administration and support experience Experience supporting telephony or unified communications platforms Excellent troubleshooting and problem-solving skills Strong customer service and stakeholder management skills Desirable Experience within a fast-paced e-commerce, retail or digital business Knowledge of Microsoft Intune and endpoint security Experience supporting distributed or hybrid workforces Relevant Apple, Microsoft or Cisco certifications Why Join? Join a rapidly growing e-commerce business with ambitious expansion plans Be part of a technology team supporting a modern, digital-first organisation Work extensively with Apple technologies and modern workplace tooling Exposure to Microsoft 365, cloud technologies and infrastructure projects Excellent opportunities for career progression and professional development Collaborative, people-focused culture Flexible hybrid working environment Opportunity to make a genuine impact as the business continues to scale Apply now Infrastructure Engineer Manchester (Hybrid Working) Up to 55,000 + Benefits
Jun 23, 2026
Full time
Infrastructure Engineer Manchester (Hybrid Working) Up to 55,000 + Benefits We're partnering with a fast-growing e-commerce business that's investing heavily in its technology function and customer experience. As the company continues to scale, they're looking to add an experienced Support/Infra Engineer to their internal IT team. This is a fantastic opportunity to join a technology-driven organisation where you'll play a key role in ensuring employees across the business have a seamless and reliable technology experience. You'll work across modern Apple environments, networking infrastructure, Microsoft 365, and telephony systems while contributing to projects that support the company's continued growth. The Role As a Infrastructure Engineer, you'll be responsible for maintaining and supporting the technology that keeps the business running. From managing Apple devices and network infrastructure to supporting Microsoft 365 and telephony platforms, you'll be a trusted technical expert within the organisation. You'll work closely with teams across the business, helping to resolve technical issues, improve processes, and deliver a first-class support experience. Key Responsibilities Provide 1st, 2nd and 3rd line technical support across the organisation Manage and support Apple Mac devices and endpoint management platforms Configure, deploy and maintain employee devices and workplace technology Support and maintain networking infrastructure, including Meraki switches, firewalls and wireless environments Troubleshoot network, WiFi and connectivity issues Administer Microsoft 365 services including Exchange Online, Teams, SharePoint and Intune Support telephony and unified communications platforms Manage user onboarding, offboarding and access requests Contribute to IT projects, office technology rollouts and infrastructure improvements Create and maintain technical documentation and support procedures Skills & Experience Essential Strong experience supporting Apple Mac environments Experience with Apple device management solutions such as Jamf, Kandji or Intune Good networking knowledge covering WiFi, switching, routing and firewalls Experience supporting Cisco Meraki environments Strong Microsoft 365 administration and support experience Experience supporting telephony or unified communications platforms Excellent troubleshooting and problem-solving skills Strong customer service and stakeholder management skills Desirable Experience within a fast-paced e-commerce, retail or digital business Knowledge of Microsoft Intune and endpoint security Experience supporting distributed or hybrid workforces Relevant Apple, Microsoft or Cisco certifications Why Join? Join a rapidly growing e-commerce business with ambitious expansion plans Be part of a technology team supporting a modern, digital-first organisation Work extensively with Apple technologies and modern workplace tooling Exposure to Microsoft 365, cloud technologies and infrastructure projects Excellent opportunities for career progression and professional development Collaborative, people-focused culture Flexible hybrid working environment Opportunity to make a genuine impact as the business continues to scale Apply now Infrastructure Engineer Manchester (Hybrid Working) Up to 55,000 + Benefits
Contract IS Systems Administrator - Fully remote - up to 325 per day - 6-month contract We're looking for an IS Systems Administrator to support and maintain core IT infrastructure, act as an escalation point for technical issues, and help deliver reliable, secure IT services across the business. Key Responsibilities Provide infrastructure support and technical escalation for the Service Desk. Administer and maintain Windows Server, Active Directory, Microsoft 365, Citrix, and core infrastructure services. Manage patching, backups, security, system monitoring, and troubleshooting. Support system improvements, compliance activities, and technical documentation. Skills & Experience 3+ years' experience in a Systems Administrator or Infrastructure role. Strong knowledge of Windows Server 2016/2019/2022 and Active Directory. Experience with Microsoft 365, SharePoint, OneDrive, backups, patching, and security. Working knowledge of Citrix and/or Terminal Services. Strong communication and problem-solving skills. Desirable: PowerShell, SQL Server, Azure, AWS, and advanced Citrix experience. Apply Now! If you've held any of these roles or used these technologies/skills, this role could be a great fit: Systems Administrator, Infrastructure Engineer, IT Systems Engineer, 3rd Line Support Engineer, Windows Server, Active Directory, Microsoft 365, Citrix, Azure, AWS, PowerShell, SQL Server. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd acts as an Employment Business in relation to this vacancy.
Jun 23, 2026
Contractor
Contract IS Systems Administrator - Fully remote - up to 325 per day - 6-month contract We're looking for an IS Systems Administrator to support and maintain core IT infrastructure, act as an escalation point for technical issues, and help deliver reliable, secure IT services across the business. Key Responsibilities Provide infrastructure support and technical escalation for the Service Desk. Administer and maintain Windows Server, Active Directory, Microsoft 365, Citrix, and core infrastructure services. Manage patching, backups, security, system monitoring, and troubleshooting. Support system improvements, compliance activities, and technical documentation. Skills & Experience 3+ years' experience in a Systems Administrator or Infrastructure role. Strong knowledge of Windows Server 2016/2019/2022 and Active Directory. Experience with Microsoft 365, SharePoint, OneDrive, backups, patching, and security. Working knowledge of Citrix and/or Terminal Services. Strong communication and problem-solving skills. Desirable: PowerShell, SQL Server, Azure, AWS, and advanced Citrix experience. Apply Now! If you've held any of these roles or used these technologies/skills, this role could be a great fit: Systems Administrator, Infrastructure Engineer, IT Systems Engineer, 3rd Line Support Engineer, Windows Server, Active Directory, Microsoft 365, Citrix, Azure, AWS, PowerShell, SQL Server. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd acts as an Employment Business in relation to this vacancy.
2nd / 3rd Line Engineer Saffron Walden Perm Up to 45,000pa Job description Due to increased growth, we're looking for an enthusiastic and ambitious engineer to join our 2nd / 3rd line team. Your role will be to engage with customers on their day-to-day IT support needs via phone, email and tickets and deal with escalations within the helpdesk. This role will also involve pre-sales, site audits, implementations and escalations We are looking for someone with solid IT knowledge, with experience and understanding working on a helpdesk, this should also include: Ticket systems and data entry Monitoring systems and remote access Good verbal and written communication skills with a customer focused attitude. PC/Laptop hardware and the ability to identify different components and replace them. Strong Microsoft 365 knowledge, including Active Directory, Office, Exchange and Azure Windows operating systems, how to install them and how to troubleshoot most issues. Server and Infrastructure knowledge Networking and network hardware. At least 3 year of experience working on a helpdesk. Full UK driving license and use of a car when required preferable.
Jun 23, 2026
Full time
2nd / 3rd Line Engineer Saffron Walden Perm Up to 45,000pa Job description Due to increased growth, we're looking for an enthusiastic and ambitious engineer to join our 2nd / 3rd line team. Your role will be to engage with customers on their day-to-day IT support needs via phone, email and tickets and deal with escalations within the helpdesk. This role will also involve pre-sales, site audits, implementations and escalations We are looking for someone with solid IT knowledge, with experience and understanding working on a helpdesk, this should also include: Ticket systems and data entry Monitoring systems and remote access Good verbal and written communication skills with a customer focused attitude. PC/Laptop hardware and the ability to identify different components and replace them. Strong Microsoft 365 knowledge, including Active Directory, Office, Exchange and Azure Windows operating systems, how to install them and how to troubleshoot most issues. Server and Infrastructure knowledge Networking and network hardware. At least 3 year of experience working on a helpdesk. Full UK driving license and use of a car when required preferable.
