821 jobs found

Client Delivery Manager Cardiff Hybrid Our client is looking for an experienced Client Delivery Manager to take ownership of a high-performing software delivery function, combining client leadership, commercial accountability, delivery oversight and people management. This is a senior leadership role suited to someone who enjoys building long-term client relationships, leading delivery teams, driving commercial success and ensuring exceptional customer outcomes. The successful candidate will act as a key link between clients, delivery teams and business leadership, helping to drive growth while maintaining high standards across software engineering and digital transformation programmes. What They're Looking For Client Relationship Leadership This role requires someone who can operate as the senior point of contact across a portfolio of clients. You'll be expected to: Build and maintain trusted client relationships Act as an executive sponsor for key accounts Provide confidence and strategic direction to stakeholders Manage client expectations effectively Identify opportunities to strengthen partnerships and increase account value Navigate complex client environments with credibility and influence The ideal candidate will have a consultative approach and experience engaging senior stakeholders. Commercial & Account Growth Commercial responsibility forms a significant part of the role. The successful candidate will: Drive growth within existing accounts Identify new opportunities and revenue streams Support account expansion strategies Maintain visibility of revenue and margin performance Contribute to pricing, estimation and commercial discussions Support proposals, bids and client presentations This role would suit someone comfortable balancing delivery success with commercial objectives. Delivery Leadership The role requires oversight of multiple software and cloud-based projects. Responsibilities include: Leading end-to-end delivery across a portfolio of engagements Ensuring projects are delivered on time and within budget Maintaining delivery quality and consistency Managing risks, dependencies and escalations Driving operational discipline and governance Establishing effective delivery practices and frameworks Candidates should have experience leading technical delivery teams within software engineering, digital transformation or consultancy environments. Team Management & Development A major focus of the role is leading and developing people. The successful candidate will: Lead and mentor delivery managers and technical teams Set clear objectives and performance expectations Build accountability and ownership within teams Create a positive, collaborative culture Support professional development and career growth Maintain high levels of engagement and performance Strong leadership and coaching capabilities are essential. Ideal Background Candidates are likely to come from: Software consultancy environments Digital transformation organisations Technology services businesses Managed service providers Systems integrators Software engineering organisations Relevant job titles may include: Client Delivery Manager Head of Delivery Senior Delivery Manager Delivery Director Client Services Director Consulting Manager Account Delivery Lead Programme Director Engagement Manager Key Experience Required The ideal candidate will demonstrate experience in: Client Management Managing strategic client relationships Executive stakeholder engagement Account development and growth Commercial Leadership Revenue and margin ownership Account planning Commercial negotiations New business support Delivery Management Multi-project oversight Software delivery governance Digital transformation programmes Cloud and technology services delivery Leadership Managing high-performing teams Building delivery capability Coaching and mentoring managers and consultants Soft Skills Required The successful individual will be: Commercially minded Relationship-focused Confident and credible with senior stakeholders Highly organised Influential and collaborative Solutions-oriented Calm under pressure Passionate about developing people Working Environment The organisation operates a hybrid working model, offering flexibility between home and office working. Candidates should expect regular office attendance, typically 2 3 days per week , to support collaboration, team development and client engagement. Role overview: Client Delivery Manager Hybrid working with 2/3 days per week required on site in Cardiff Salary - £70,000 - £80,000 depending on experience Bonus scheme related to performance and company performance Flexible working as standard (core hours typically 10-4) Central Cardiff Location with modern, open-planned offices Starting with 25days Holidays (plus Bank Holidays) which increase with long service and recognition (up to 35days) Paid training and subscriptions For more information, please call Nathan Handley on (phone number removed) or click APPLY now for a call back. Candidates are kindly asked to either apply or email before calling. Please note we do not have the necessary policies in place to provide sponsorship.

Are you an experienced Asta Planner who excels at detailed programme management and delivering high-profile projects on schedule and within budget? If you enjoy tackling complex challenges and driving smooth project delivery, this could be the ideal opportunity for you. The Role: As an Asta Planner, you will play a key role in ensuring project success, partnering closely with Operations Directors to develop and manage robust project programmes using Asta Powerproject. You will be responsible for producing and maintaining detailed, logic-linked critical path programmes, alongside method statements and logistics plans, from tender stage through to project completion. Your expertise in Asta will enable accurate sequencing, resource planning, and programme optimisation. Working collaboratively with site teams, project managers, engineers, and architects, you will ensure programmes remain aligned with project objectives and support efficient delivery. Your ability to generate clear progress reports, updates, and forecasts within Asta will provide valuable insight and help keep projects on track. With a proactive approach to risk management, you will identify potential programme risks early and implement mitigation strategies to protect key milestones and budgets. You will also work closely with the Pre-Construction and Costing teams to support effective resource allocation and drive time and cost efficiency across the project lifecycle. What you'll bring: We re looking for someone with proven experience in construction planning, ideally within PBSA, BTR, or similar sectors. Proficiency in ASTA construction project management software and a deep understanding of critical path analysis will be essential. You should be a strong communicator and collaborator, able to work effectively with diverse stakeholders to drive project success. A problem-solving mindset is key, with the ability to anticipate challenges and implement swift solutions to avoid delays. Attention to detail is crucial, ensuring meticulous planning and documentation that leaves nothing to chance. If you re ready to take on a role where your planning expertise makes a real impact, we d love to hear from you! At Watkin Jones, we believe in investing in our people. Here s what we can offer you: Professional Growth: Individual support for your career advancement. Rewards: Discretionary annual bonus, health cash plan, life insurance, and more. Work-Life Balance: 25 days of annual leave (increasing with tenure), agile working arrangements, and discounted gym memberships. Benefits: Exclusive shopping discounts, and a contributory pension scheme. Why Choose Watkin Jones Group? Watkin Jones Group is the UK s leading developer, builder, and manager of residential-for-rent homes, with a rich history dating back to 1791. With 54,000+ homes developed and in-build across over 254 schemes, we have a proven track record of success. Our operating arm, Fresh, manages over 18,500 units across 58 schemes, representing approximately £1.7bn of assets under management. Joining us means becoming part of a company that s not only deeply rooted in history but also firmly focused on the future. We re committed to creating high-quality rental homes, fostering vibrant communities, and driving sustainable development. This is more than just a job it s a chance to grow your career in a fast-paced, innovative environment. If you re ready to make a significant impact and advance your career with a market leader, we d love to hear from you!

Director of Software Engineering - Lead at Scale, Shape Strategy & Drive Global Delivery A globally recognised, product-led technology organisation, delivering solutions used by millions of users across international markets. The environment is fast-paced, scaling and focused on delivering measurable impact through high-quality software. Within this, the engineering function operates across multiple cross-functional delivery teams, partnering closely with Product, Architecture technology groups to deliver globally aligned platforms. We're looking for a strategic, people-focused Director of Software Engineering to lead multiple engineering teams and shape the future of technology delivery. This is a senior leadership role, focused on driving performance, building high-performing teams and partnering closely with executive stakeholders. What you'll be doing: Lead, coach and develop Engineering Managers and QA leaders across multiple teams Own delivery outcomes, ensuring predictability, quality and alignment to strategic goals Drive organisational planning, workforce strategy and engineering scalability Partner with Product, Architecture and global stakeholders internationally. Embed modern engineering practices, including CI/CD, DevOps and quality engineering Lead performance management, succession planning and talent development What we're looking for: Proven experience leading engineering organisations through managers Strong track record of building high-performing teams and engineering cultures Experience managing budgets, resource planning and organisational design Deep understanding of modern software delivery and operational excellence Strong stakeholder management across technical and business teams Experience working in global, distributed environments What's on offer: £115k-£120k + 20% bonus Hybrid working (North East based) Opportunity to influence global platform strategy and transformation Ready to step into a high-impact leadership role? Apply now or get in touch to find out more.

Mixed Tax Supervisor (Personal Tax & Corporate Tax Supervisor) - SUPERB ROLE McGinnis Loy Associates is proud to be working with a Top40 Accountancy Firm who are looking for a Mixed Tax Supervisor (personal tax & corporate tax) to join their growing team in Watford. You will be managing a small team of junior tax staff, be responsible for your own client portfolio and will assist with delivering value-add tax services to Private Client & Corporate clients. The role would suit an existing Tax Supervisor from a Tax Boutique or mid-to-Top100 /Regional Accountancy Firm, or someone as Tax Senior from a larger firm who is looking to step-up to the next level. Key duties include: Preparing corporate tax returns (CT600's) for a range of SME & OMB private businesses Preparing personal tax returns / self-assessments for HNWI's, business owners, entrepreneurs & families etc Ensuring tax compliance is completed within HMRC timelines, all tax-related information from clients is obtained and reviewed accurately Assisting the Tax Director with basic tax efficient strategies and tax planning across Corporate Tax and Personal Tax Providing support to clients with any UK tax issues and queries, including being the first point of contact Liaising with other members of the Tax team regarding tax projects for individuals (eg, dividend planning, EIS, CGT, Non domicile, VCT, IHT) Overseeing a team of junior/graduate level tax staff Ensuring that the quality of personal tax & corporate tax work is done to agreed costs and timescales Engaging with local referrers and other external third parties regarding business development Confidently explaining tax issues and options to clients in a non-technical manner To be considered for the role you should be in a recognisable Regional or Top100 practice and there is a preference for ATT Qualified and/or CTA Qualified individuals. Knowledge and experience of both UK corporate & personal tax issues and management of a client portfolio is required. With excellent team working skills and relationship building skills, you should be able to work well under pressure & strict HMRC tax deadlines yet still deliver on time and budget. On offer is a salary up to £50,000 plus excellent benefits including 25 days holidays, pension & healthcare schemes and flexible working. To apply for the position or for more information, please contact McGinnis Loy Associates (Reading) Office by telephone or via email at com For other opportunities in Finance & Accounting or Public Practice across the Thames Valley, London & Midlands please visit our website at com. McGinnis Loy Associates is acting as an Employment Agency in relation to this vacancy, in accordance with the Employment Agencies Act. Follow us on or check our Linked-In company profile

HR AND PROFESSIONAL DEVELOPMENT MANAGER London, 3 Days Per Week, 65,000 - 70,000 FTE (Pro Rata) We're working with a highly respected international law firm that works with governments, businesses and private clients across the globe. With a close knit team who pride themselves on being a collaborative firm with an exceptional culture and a genuinely people-first approach. This is a standalone HR role that has evolved significantly over recent years. Whilst you'll retain responsibility for the full employee lifecycle and generalist HR function, there is now a much greater focus on professional development, coaching and influencing senior leaders to help drive performance, engagement and career progression across the firm. If you're someone who enjoys building trusted relationships, coaching professionals at all levels and wants to play a strategic role within a high-performing professional services environment, this is an exceptional opportunity. The Role Reporting directly to the Managing Director and working closely with the COO and Partners, you'll be responsible for leading all aspects of the firm's HR function while driving learning, development and employee engagement initiatives. This is a varied role where no two days are the same, combining operational HR with strategic people development. HR Management Act as the firm's first point of contact for all HR matters. Provide expert guidance to Partners and managers on employment law, HR best practice and people management. Lead on employee relations matters, including disciplinary, grievance and performance management processes. Develop, review and implement HR policies, procedures and documentation. Manage the full recruitment process, partnering with hiring managers to attract high-quality talent. Coordinate onboarding and induction programmes for new employees. Manage annual salary and bonus reviews alongside performance appraisal processes. Oversee annual leave, absence management and family leave processes. Maintain accurate HR records and continuously improve HR systems and processes. Produce HR reports and people analytics to support business decision-making. Support workforce planning and succession planning across the firm. Conduct exit interviews and identify trends to improve employee retention. Professional Development & Employee Engagement Coach and support employees to maximise performance, career progression and personal development. Partner closely with the firm's Partners, helping influence and develop leadership capability. Identify individual and firm-wide learning and development opportunities. Facilitate regular feedback between employees and senior leadership. Monitor workloads and employee wellbeing, helping create a positive and supportive culture. Develop initiatives that enhance employee engagement, retention and overall experience. Champion the firm's values and act as a trusted advisor across all levels of the business. About You We're looking for an experienced HR professional who enjoys working autonomously within a professional services environment and has a genuine passion for developing people. You'll bring: Previous HR Generalist or HR Manager experience within a law firm or professional services environment. Strong knowledge of UK employment law and HR best practice. Experience managing the full employee lifecycle. A genuine passion for coaching, mentoring and employee development. Confidence influencing and building relationships with senior stakeholders and Partners. Excellent communication and interpersonal skills with high emotional intelligence. Strong judgement, resilience and the ability to manage confidential matters with discretion. Experience working independently as the sole HR professional would be advantageous. CIPD Level 5 (or equivalent) is desirable. A recognised coaching qualification (ILM, EMCC, ICF or similar), or demonstrable coaching experience, would be highly beneficial. What's on Offer 65,000 - 70,000 FTE (pro rata) Part-time position working 3 full days per week (9:00am-6:00pm) Opportunity to work from home one day per week following probation A genuinely supportive, collaborative and international working environment. The chance to shape the future of HR and professional development within a highly respected law firm. Why Join? This isn't a traditional standalone HR role. The foundations are already in place, and now the focus is on taking the firm's people strategy to the next level. You'll have the opportunity to influence senior leaders, develop talented professionals from around the world and make a visible impact within a close-knit team where your expertise will be genuinely valued. If you're looking for role where you can build meaningful relationships and shape culture, engagement and development, we'd love to hear from you. By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.

Your new company Hays are delighted to be partnering with a well-established and highly respected organisation operating within the housing and community services sector. With a significant property portfolio, a strong financial position and a long-standing commitment to supporting local communities, the organisation plays a vital role in delivering high-quality services across the Greater Glasgow area. The business has a diverse range of operations and is entering an exciting period of continued development, making this an excellent time to join its leadership team. Your new role Reporting to the Director of Finance, IT & Resources, you will lead the finance function and play a key role in supporting the organisation's strategic and operational objectives. Managing an established finance and factoring team, you will be responsible for ensuring the delivery of robust financial management, reporting and control processes across the organisation and its subsidiary entities. You will oversee thepreparation of budgets, management accounts, cash flow forecasts and financialreporting, while providing insightful analysis to support decision-making atboth senior management and board level. The role will also involve treasury management,oversight of month-end processes, VAT reporting, financial appraisals fordevelopment projects, and the continuous improvement of finance systems,procedures and controls. Working closely with stakeholders across theorganisation, you will help drive performance, support strategic initiativesand ensure the highest standards of financial governance are maintained. What you'll need to succeed To be successful in this role, you will be a professionally qualified accountant (ICAS, ACCA, CIMA, CIPFA or equivalent) with significant experience in financial planning, financial control and risk management. You will have a proven track record of preparing management and statutory accounts, coupled with strong technical accounting knowledge including FRS102 and Charities SORP. You will be an experienced people leader who can motivate, develop and support teams while fostering a high-performance culture. Strong communication skills are essential, with the ability to explain complex financial information clearly to non-finance stakeholders. You will be highly organised, commercially aware and confident managing multiple priorities within a fast-paced environment. Excellent Excel and finance systems skills are also required, along with a proactive and solutions-focused approach. Experience gainedwithin social housing, charities, the voluntary sector or a similarly regulatedenvironment would be advantageous, as would exposure to treasury management,loan covenant compliance, board reporting and systems implementation projects. What you'll get in return In return, you willreceive a competitive salary alongside an excellent benefits package. Theorganisation offers a strong commitment to work-life balance through a 35-hourworking week, hybrid working arrangements and flexible working practices.Employees benefit from generous annual leave, a defined contribution pensionscheme with life cover, healthcare benefits, professional subscriptionreimbursement and a range of additional wellbeing initiatives. Most importantly,you will have the opportunity to join a values-led organisation where yourexpertise will directly contribute to the delivery of services that make apositive difference to communities across Glasgow. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

PR and Policy Officer We have an exciting opportunity for an experienced PR and Policy Officer to help secure high quality media coverage as well as supporting policy development and political influencing work. Position: PR & Policy Officer Location: Bradley, Huddersfield/Hybrid Hours: Part-time, 27 hours per week Salary: £30,000 - £32,000 pro rata dependant on experience. Duration: Permanent Benefits: Include 26 days paid holiday (rising to 30 days with service increments) plus 8 bank holidays, Personal Pension Scheme, Healthcare Cash Plan, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, Flexible working patterns The Role The role is critical to ensuring that the organisation is at the forefront of the debate on early years education and childcare. Working with the PR & Policy Manager, you will take responsibility for monitoring media coverage, creating engaging content for press releases and news features, as well as supporting the Director of Policy and Communications with stakeholder engagement and policy research. Responsibilities include: Support the PR & Policy Manager to deliver the media relations strategy Identify and create print, broadcast and digital opportunities for maximising the reach and impact of key messaging Support work of the Director of Policy and Communications to increase awareness of early years policy priorities among politicians across all parties Develop work programmes and undertake research to explore policy issues Liaise with press and media contacts to maximise positive exposure and coverage across UK national and trade media Manage the day-to-day operation of media and policy contacts Support in finding suitable nurseries as case studies and spokespeople for the press and broadcast media Assist with internal and external speaking engagements Write and produce material for a range of member communications. About You As PR and Policy Officer, we are looking for someone who will bring enthusiasm and creativity to the role. You will be educated to degree level or have gained equivalent experience working in a similar role. You will have outstanding communication skills, have experience of writing for diverse audiences (e.g. newsletters, social media content, briefing papers, press releases) and have excellent editorial and proofreading skills with consistent accuracy. You will also possess strong data analysis skills to draw results, trends and conclusions from qualitative or quantitative data sources. To apply you will be asked to submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role. About the Organisation The organisation is a national charity and membership association specifically for nurseries working in partnership with nurseries, local authorities, national government and a range of partners to develop an environment in which early learning and care can flourish. The organisation is committed to a policy of equal opportunities and is actively opposed to discrimination in society. You may have experience in areas such as PR Officer, Policy Officer, PR and Policy, PR and Policy Executive, Public Affairs Officer, Planning Policy Officer, Public Affairs and Policy Officer, Public Relations Officer, Planning Policy Officer, Public Relations and Policy Officer, Marketing Officer, Communications Officer, Marketing and Communications Officer, Marketing and Communications Executive, Marketing and Communications Assistant, Marketing and Communications Policy Officer, Social Media Officer, Digital Marketing Officer, Print Media, Broadcast Media, Media and Policy Officer, EYF. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.

Contract type: Full Time, Permanent Location: Leeds, Leeds International Study Centre Salary: up to £50,0000 per annumThe Director of Campus Operations manages the day-to-day academic and operations activities of the ISC, meeting agreed academic, student satisfaction and financial targets and KPIS. They also act as a local point of contact for the contractual partnership with the university, working closely with the Cluster Dean, and the Business Development team to meet the university partner expectations. ABOUT THE ROLE Leadership of People Provide effective, compassionate leadership to the ISC management team, ensuring managers lead consistently, drive strong performance, foster an inclusive culture, and uphold safeguarding and recruitment compliance. Management of Academic Delivery Oversee the planning and day-to-day delivery of high-quality, cost-effective academic programmes, ensuring strong teaching, fair assessment, appropriate use of learning technologies, and full compliance with university partner, UKVI and OfS requirements. Today delivery of high quality, cost effective academic programmes, ensuring strong teaching, fair assessment, appropriate use of learning technologies, and full compliance with university partner, UKVI and OfS requirements. Management of Students Ensure excellent safeguarding, welfare and pastoral care standards, including maintaining effective attendance, engagement, and intervention processes, and ensuring compliance with UKVI, OfS and Keeping Children Safe in Education guidance. Operational and Financial Management Ensure the ISC operates efficiently and profitably, using resources effectively and working with Business Development, Product and central teams to support growth and provide accurate data and reporting. Partnership Account Management of the partnership and contractual obligations Act as the main point of contact for academic and operational matters with the university partner, supporting delivery of contractual obligations and contributing to positive partner relationships. Management of non-academic contracts (where appropriate) Ensure accurate record-keeping, full compliance with regulatory bodies, and timely submission of required data and management information. ABOUT YOU Bachelor degree - Essential Leadership and/or management training or demonstratable experience of leading an organisation of similar size and complexity for a minimum of 3 years. Essential Leading in an academic environment Planning and running complex education courses and programmes Developing of annual budgets and managing finances against an agreed budget Commercial account management Stakeholder management and engagement in complex environments Partnership working and/or partnership management in the education sector. Running of involvement in projects in an education setting Leading teams in a regulated environment, ensuring compliance Desired Understanding of the International Student environment Teaching in UK higher or further education and/or teaching international students Leading and facilitating change Leading and/or working in digitally enabled environments ABOUT US Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. With university partnerships and a variety of face-to-face, online, and hybrid study programmes, we can provide students with the resources and guidance they need to succeed. Our global network of offices and university partnerships ensure that students receive the best educational services available. Additionally, our Insendi platform enables us to deliver innovative, accessible, and intuitive digital learning experiences with the most advanced digital tools available. ORGANISATIONAL COMPLIANCE Study Group is proud of its high standards in safeguarding and recognises its importance in enabling the best possible student experience and outcomes. For successful applicants the following checks will be conducted- Criminal Background Check (country specific), x2 References, ID and Right to Work checks as well as Education Verification.We are proud to be an equal-opportunity employer and we strive to create a diverse and inclusive workplace. We are committed to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor. We believe that the best person for the job should be selected based on skills and experience alone. Your information will be kept confidential and stored securely. Please see our . We adopt a rolling recruitment process meaning that we review applications as they are submitted. To avoid disappointment, please ensure that you apply asap.

A regional firm of chartered accountants is looking to recruit a Director across accounts and tax based in their East Devon offices, as a combined result of succession planning and planning for further growth, building on sustained growth and expansion. You will manage a sizeable client portfolio, play a lead role in managing teams and the further growth of this highly successful accountancy firm. Client Details The firm has an excellent reputation across Devon and the wider South West and UK. The firm's clients are wide ranging in sector, turnover and industry range, from entrepreneurial start-ups, sole traders, partnerships and significant proportion of OMBs and SMEs, ranging from into the £millions in turnover, to considerably larger corporate clients. A clear path to progression and Partner route is on offer for the right professional seeking a route to progress into this level Description Based in their East Devon offices joining this firm as a salaried Director with clear progression path on offer, you will bring your career background as an all-round accounts, tax, audit etc adviser to sole traders, partnerships and mix of limited company OMBs and other corporate clients. You will manage a sizeable fee base of clients, in a client facing advisory capacity, looking to develop relationships with the clients and drive the growth of this office for the future through new client growth, business development along with managing teams and playing a lead role in their development and progression. The office has huge potential for further growth and expansion and you will play a lead role in the future development and direction of this already successful firm of accountants. A clear path to progression is on offer for the right professional. Profile You will hold any of ACA, ACCA, CTA qualifications with a career background ideveloped in accountancy practice having developed your career to at least Senior Manager level / Partner Designate, Associated Director or salaried Director levels. You will have an all-around. general practitioner accounts/tax/audit career background gained within any of small, medium/large size, mid tier, or top tier accounting firm background and you will be seeking a challenging, long term career move in the profession at this level with a clear route on offer to progress. Job Offer £63,000 - £75,000 dependent on the background, experience and level plus benefits. Please apply online, or for an initial confidential discussion to find out more please contact Mark Bailey on

Everyone loves the summer, and a BBQ is the cherry on the cake. Our product is loved by millions, making weekends and trips away something to enjoy. As our Senior National Account Manager, you'll partner with household names growing the product portfolio across multiple channels. Already established in major multiples, major discounters and distributors we really want to take our UK presence to the next level. Reporting to the Sales & Business Development Director, the Senior National Account Manager will become a critical part of the UK team and a key client facing representative. BASIC SALARY: £50,000 - £60,000 BENEFITS: EOT Bonus (paid annually December/January) Travel Allowance / Hire Car 30 Days Holiday (inclusive of Bank Holidays) Contributory Pension (matched up to 10%) Death in Service 4x salary LOCATION: Hybrid based - you will travel throughout the UK. Our UK Office is in the North-West. Monthly travel to the Head Office is required, with flexibility to attend significant meetings. Understanding that this is a hybrid-based role, you could live anywhere across the North-West: Manchester, Leeds, Sheffield, Huddersfield, Bolton, Liverpool, Barnsley, etc JOB DESCRIPTION: Senior National Account Manager - FMCG The key purpose of this Senior National Account Manager role is to maintain and ideally grow each account, either with additional SKU's or new product lines, possibly branded or own/private label. Working closely with the internal team for support (Head of Sales Processing, Head of Demand Planning and the Commercial Merchandiser), your information will help map the strategy and direction for the UK. Ultimately, you are one of the key people who will influence what we are capable of together. What you will be doing: Managing a c£10m portfolio of accounts, these are split across 3-5 core national businesses across retail, grocery, wholesale and distribution (all household names). Networking through a clients estate, convenience, daily, petrol forecourts etc. Increasing SKUs and product inception. Lead commercial negotiations and key category range reviews. Create, implement, and manage JBP's. Provide market intelligence which is instrumental in shaping the UK strategy. REQUIREMENTS: Senior National Account Manager - FMCG Ideally, you will currently be managing or working closely with a range of national accounts, maybe looking to move category or step up from a Key Account Manager role. You're a driving force, someone who believes in being visible at national, regional and local level, someone who thrives with data and using that to make effective strategic decisions Previously you will have: Managed national accounts across, Retail (grocery big four), Discounters, wholesalers and/or Distributors. Have owned a category, not an exhaustive list but possibly: garden, outdoor living , travel, home heating, beach, health and beauty, household, seasonal, accessories - either branded or private label. Managed similar sized accounts (£1-2million minimum) or account potential. The ability to handle complex challenging negotiations. The ability to not only gather data and information, but to convert it into actionable tasks and strategies. THE COMPANY: Our business has gone from strength to strength, our customers included major household names from iconic grocery institutions to the largest online platforms. That said, we are c100 focused staff who consistently deliver to our clients' high expectations. You'll have used our products but just don't know it. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: HH18446, Wallace Hind Selection

Production Manager Location: Thatcham Working Hours: Monday to Friday, 7:00am - 4:00pm or 6:00am - 3:00pm Salary: £28,000 - £31,000 per annum (DOE) We are recruiting for an experienced and hands-on Production/Operations Manager to join a fast-paced commercial environment known for delivering high-quality service. This is an excellent opportunity for a proactive leader who thrives in a busy setting and can effectively manage both people and processes-particularly as the business approaches its peak summer period. Key Responsibilities Operational Management Oversee daily operations from intake through to dispatch, ensuring smooth workflow across the production line Lead daily morning briefings to review performance, set targets, and address any operational challenges Monitor and achieve key performance indicators (KPIs) Ensure compliance with health & safety and operational procedures Continuously identify and implement process improvements to increase efficiency Team Leadership Lead, motivate, and support a diverse workforce, including individuals with varying levels of English fluency Train, develop, and regularly review team performance Effectively plan staffing levels in line with workload and budgets Provide hands-on support when needed, including stepping in early (from 6am) in the absence of a Team Leader Quality & Customer Service Maintain high service standards and resolve issues quickly and effectively Act as a key point of contact for clients, ensuring expectations are consistently met Support onboarding of new clients, including planning resources and workflow integration Stock & Equipment Management Manage stock levels and ensure timely ordering of supplies Oversee equipment maintenance, minimising downtime and disruption Finance & Reporting Assist with budget management and cost control Analyse operational data to identify trends and drive improvements Provide regular performance updates to the Operations Director Skills & Experience Required Proven experience in operations or team management (laundry or production environment advantageous) Strong leadership skills with the ability to engage and communicate across diverse teams Highly organised with excellent multitasking abilities in a fast-paced environment Calm under pressure with strong problem-solving skills and a proactive approach Confident using Microsoft Office and reporting systems Personal Attributes Strong organisational and administrative skills, with attention to detail Excellent customer service mindset A positive, can-do attitude and approachable leadership style Ability to think quickly, make decisions, and keep operations running smoothly in a busy production setting Benefits 28 days holiday (including bank holidays) Company pension scheme Free onsite parking Complimentary refreshments (tea, coffee, soft drinks, and summer treats) No weekend or bank holiday work (unless business-critical)

Job Title: Head of Finance Hours: 37.5hrs pw Salary: 48,000 - 56,000 Location: St. Helens Are you a qualified senior finance professional who wants to use your leadership skills to drive strategic impact and support vital community care charity? We are looking for a values-driven Head of Finance to join our Senior Leadership Team. In this pivotal position, you will play a crucial role in managing our day-to-day operations and delivering our long-term strategic plan. At Willowbrook Hospice, we believe every contact counts. Our mission is to deliver the best care, delivered with compassion for our community. As our Head of Finance, you will work closely with the Executive Leadership Team to ensure the financial viability of our hospice and trading subsidiary, ensuring that every pound maximizes support for our patients and families. We offer ongoing professional development, a collaborative working culture, and excellent staff benefits. What You Will Do Instead of just balancing accounts, you will guide the financial strategy that fuels our care. Reporting to the Executive Director of Corporate Services, your core responsibilities will include: Strategic Planning: Leading the preparation of annual budgets and 5-year financial forecasts to secure the long-term viability of the hospice Financial Management: Providing accurate accountancy, quarterly cash flow analysis, and regular statements for the Board of Trustees and Trading Company Compliance & Reporting: Ensuring adherence to statutory returns, HMRC guidelines, VAT regulations, and charity SORP requirements Team Leadership: Managing, supporting, and mentoring the Finance Department staff through annual appraisal and training processes Cross-Department Collaboration: Advising the Head of HR, Head of Fundraising, and Head of Retail to maintain unified tracking of salary, lottery, and commercial incomes. Information Governance: Establishing and preserving robust internal financial systems, creditor reviews, and asset registries across all premises. We Are Looking for Someone Who: Is a fully Qualified Accountant (CCAB/AAT Level 4 or equivalent) with extensive experience in a charity, healthcare, or relevant financial environment. Possesses a proven track record of preparing long-term budgets, statutory returns, and interpreting complex monthly management accounts. Is highly proficient with financial software (such as Sage Accounts and payroll systems) and advanced Microsoft Excel spreadsheet building. Demonstrates exceptional leadership, strong delegation skills, and experience driving change programmes in the workplace. Displays outstanding communication skills, with the ability to clearly deliver financial advice to executive leaders and board trustees under tight pressure. Combines strong attention to detail with an organized, and team-oriented approach. If you are a compassionate professional who shares our dedication to care and community, we invite you to apply. Find out more and apply on our website: Willowbrook Hospice Job Vacancies

DELIVERY & OPERATIONS DIRECTOR JOB DESCRIPTION Location: London (with nationwide travel required) Role Type: Delivery and Operations Director Report to: Managing Director Our client is seeking a highly experienced Delivery & Operations Director for a leading UK fit-out business operating across premium retail environments. The organisation exists to simplify a complex, multi-stakeholder fit-out process and deliver high-quality retail spaces that are operationally safe, snag-free, and aligned with design intent for some of the UK s most aspirational brands. The Delivery & Operations Director will play a critical role in translating this mission into consistent, scalable, and commercially successful project delivery across the UK. CORE VALUES The successful candidate will be expected to operate in alignment with the organisation s core values: Integrity & Trust Building strong relationships through transparency, respect, reliability, and ethical conduct. Client-Centric Approach Actively listening, collaborating, and adapting delivery solutions to meet client and project requirements. Passion for Perfection Maintaining a relentless focus on quality and brand-aligned delivery outcomes. Sustainability & Responsibility Ensuring environmentally responsible practices and materials are embedded without compromising quality or performance. ROLE PURPOSE The Delivery & Operations Director is accountable for the end-to-end performance of the delivery function across the business. This includes ownership of operational leadership, project execution, and commercial outcomes. Reporting directly to the Managing Director, the role leads the Project Management function and ensures that service development outputs are effectively embedded into live delivery. The role exists to ensure all projects are delivered safely, on time, on budget, and to a consistently high standard, while driving predictable and profitable operational performance. ROLE CONTEXT This role sits at the intersection of service development and operational delivery. The Service Development Director is responsible for designing and evolving systems, tools, processes, and governance frameworks. The Delivery & Operations Director is responsible for ensuring those systems are implemented effectively in live project environments and deliver measurable performance outcomes. The role also provides critical operational feedback into system development to ensure continuous improvement is grounded in real delivery and commercial performance. CORE ACCOUNTABILITIES The Delivery & Operations Director will be responsible for: Delivery Performance Ownership Full accountability for live project performance, ensuring delivery on time, on budget, snag-free, and compliant. Commercial Performance & Control Ownership of margin delivery, cost control, pricing integrity, and variation recovery across all projects. Leadership of Delivery Team Direct leadership of Project Managers, including performance management, capability development, standards setting, and recruitment. Operational Integration Ensuring full adoption of systems, tools, and processes developed by the Service Development function. Risk & Governance Ownership of compliance, health & safety, and structured risk management across all project activity. Client Delivery & Reputation Management Maintaining strong client relationships and safeguarding the organisation s delivery reputation. Capacity & Resource Planning Aligning delivery resources with pipeline demand and supporting bid and workload planning decisions. Technical Escalation Ownership Acting as the final escalation point for complex operational, technical, and commercial delivery decisions. SUCCESS METRICS Success in the role will be measured by: Delivery reliability (on-time, snag-free project completion) Commercial performance (margin achievement and variation recovery) Operational scalability (ability to scale delivery without loss of control or quality) Client satisfaction and repeat business performance ORGANISATIONAL STRUCTURE The Delivery & Operations Director will report directly to the Managing Director. Direct reports include: Service Development Director Project Managers Project Operations Coordinator Indirect oversight includes: Site delivery teams DECISION-MAKING & AUTHORITY The Delivery & Operations Director holds final authority over all operational processes impacting delivery performance, commercial outcomes, and risk management. While the Service Development function is responsible for designing systems and processes, all operational changes require approval from the Delivery & Operations Director prior to implementation to ensure alignment with live delivery performance and business priorities. The role holds authority over: Project acceptance decisions Commercial and margin decisions Resource allocation Escalation resolution Final accountability applies across: Project performance Margin Programme Risk IDEAL CANDIDATE PROFILE Our client is seeking a senior delivery leader with extensive experience in construction or retail fit-out environments. The ideal candidate will have: Proven experience managing multi-project portfolios Strong commercial and financial acumen Demonstrated ability to scale delivery teams and systems A track record of operational excellence in complex environments

Everyone loves the summer, and a BBQ is the cherry on the cake. Our product is loved by millions, making weekends and trips away something to enjoy. As our Senior National Account Manager, you'll partner with household names growing the product portfolio across multiple channels. Already established in major multiples, major discounters and distributors we really want to take our UK presence to the next level. Reporting to the Sales & Business Development Director, the Senior National Account Manager will become a critical part of the UK team and a key client facing representative. BASIC SALARY: £50,000 - £60,000 BENEFITS: EOT Bonus (paid annually December/January) Travel Allowance / Hire Car 30 Days Holiday (inclusive of Bank Holidays) Contributory Pension (matched up to 10%) Death in Service 4x salary LOCATION: Hybrid based - you will travel throughout the UK. Our UK Office is in the North-West. Monthly travel to the Head Office is required, with flexibility to attend significant meetings. Understanding that this is a hybrid-based role, you could live anywhere across the North-West: Manchester, Leeds, Sheffield, Huddersfield, Bolton, Liverpool, Barnsley, etc JOB DESCRIPTION: Senior National Account Manager - FMCG The key purpose of this Senior National Account Manager role is to maintain and ideally grow each account, either with additional SKU's or new product lines, possibly branded or own/private label. Working closely with the internal team for support (Head of Sales Processing, Head of Demand Planning and the Commercial Merchandiser), your information will help map the strategy and direction for the UK. Ultimately, you are one of the key people who will influence what we are capable of together. What you will be doing: Managing a c£10m portfolio of accounts, these are split across 3-5 core national businesses across retail, grocery, wholesale and distribution (all household names). Networking through a clients estate, convenience, daily, petrol forecourts etc. Increasing SKUs and product inception. Lead commercial negotiations and key category range reviews. Create, implement, and manage JBP's. Provide market intelligence which is instrumental in shaping the UK strategy. REQUIREMENTS: Senior National Account Manager - FMCG Ideally, you will currently be managing or working closely with a range of national accounts, maybe looking to move category or step up from a Key Account Manager role. You're a driving force, someone who believes in being visible at national, regional and local level, someone who thrives with data and using that to make effective strategic decisions Previously you will have: Managed national accounts across, Retail (grocery big four), Discounters, wholesalers and/or Distributors. Have owned a category, not an exhaustive list but possibly: garden, outdoor living , travel, home heating, beach, health and beauty, household, seasonal, accessories - either branded or private label. Managed similar sized accounts (£1-2million minimum) or account potential. The ability to handle complex challenging negotiations. The ability to not only gather data and information, but to convert it into actionable tasks and strategies. THE COMPANY: Our business has gone from strength to strength, our customers included major household names from iconic grocery institutions to the largest online platforms. That said, we are c100 focused staff who consistently deliver to our clients' high expectations. You'll have used our products but just don't know it. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: HH18446, Wallace Hind Selection

Everyone loves the summer, and a BBQ is the cherry on the cake. Our product is loved by millions, making weekends and trips away something to enjoy. As our Senior National Account Manager, you'll partner with household names growing the product portfolio across multiple channels. Already established in major multiples, major discounters and distributors we really want to take our UK presence to the next level. Reporting to the Sales & Business Development Director, the Senior National Account Manager will become a critical part of the UK team and a key client facing representative. BASIC SALARY: £50,000 - £60,000 BENEFITS: EOT Bonus (paid annually December/January) Travel Allowance / Hire Car 30 Days Holiday (inclusive of Bank Holidays) Contributory Pension (matched up to 10%) Death in Service 4x salary LOCATION: Hybrid based - you will travel throughout the UK. Our UK Office is in the North-West. Monthly travel to the Head Office is required, with flexibility to attend significant meetings. Understanding that this is a hybrid-based role, you could live anywhere across the North-West: Manchester, Leeds, Sheffield, Huddersfield, Bolton, Liverpool, Barnsley, etc JOB DESCRIPTION: Senior National Account Manager - FMCG The key purpose of this Senior National Account Manager role is to maintain and ideally grow each account, either with additional SKU's or new product lines, possibly branded or own/private label. Working closely with the internal team for support (Head of Sales Processing, Head of Demand Planning and the Commercial Merchandiser), your information will help map the strategy and direction for the UK. Ultimately, you are one of the key people who will influence what we are capable of together. What you will be doing: Managing a c£10m portfolio of accounts, these are split across 3-5 core national businesses across retail, grocery, wholesale and distribution (all household names). Networking through a clients estate, convenience, daily, petrol forecourts etc. Increasing SKUs and product inception. Lead commercial negotiations and key category range reviews. Create, implement, and manage JBP's. Provide market intelligence which is instrumental in shaping the UK strategy. REQUIREMENTS: Senior National Account Manager - FMCG Ideally, you will currently be managing or working closely with a range of national accounts, maybe looking to move category or step up from a Key Account Manager role. You're a driving force, someone who believes in being visible at national, regional and local level, someone who thrives with data and using that to make effective strategic decisions Previously you will have: Managed national accounts across, Retail (grocery big four), Discounters, wholesalers and/or Distributors. Have owned a category, not an exhaustive list but possibly: garden, outdoor living , travel, home heating, beach, health and beauty, household, seasonal, accessories - either branded or private label. Managed similar sized accounts (£1-2million minimum) or account potential. The ability to handle complex challenging negotiations. The ability to not only gather data and information, but to convert it into actionable tasks and strategies. THE COMPANY: Our business has gone from strength to strength, our customers included major household names from iconic grocery institutions to the largest online platforms. That said, we are c100 focused staff who consistently deliver to our clients' high expectations. You'll have used our products but just don't know it. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: HH18446, Wallace Hind Selection

Financial Planning Administrator Manchester / Hybrid (3 days WFH) NJR Recruitment are pleased to be yet again working in Partnership with an impressive firm of Independent & Chartered Financial Planners based in the Heart of Manchester City Centre. Founded in 2016, Our client typically advises high net worth individuals or families, or high-income professionals across all sectors. They also work with business owners and entrepreneurs in all industries, from start-ups and established SMEs (small to medium enterprises) through to exit planning on sale. A Senior Administrator is now required to form part of their professional and friendly team in which the successful candidate will be fully responsible for a demanding and varied role. Duties will consist of: " Complete all compliance administration associated with new business. " Ensure new business submitted to the insurance company is fully completed and compliant. " Ensure that all new business is input to iO accurately, including fee/commission expectation. " Monitor new business progress and chase outstanding documentation. " Accurately check and issue policy documents. " Produce quotations as requested using Assure web or other databases as required and requesting illustrations from providers. " Complete all general correspondence as required ensuring that the Adviser and clients are provided with an effective and efficient service. " Produce client summaries/valuations as requested for new and existing clients within specified deadlines. " Advise product providers of changes of agency (LOA's) " Deal with clients in relation to queries on their policies/investments and ensuring that any necessary changes are completed by the product provider. " Maintain up to date records for new business submissions and pipeline. " Liaise effectively with clients, product providers and Directors. " Provide any general information as requested by clients, Directors or the management team. " Answer the telephone in a polite and professional manner. " Assist other Administrators/Advisers as required/requested. " General typing of correspondence. " Co-ordination of Adviser's diary, such as making appointments. " Attend relevant internal or external training. " Attend provider training sessions in relevant subjects. " Undertaking any other reasonable duties, as requested. Skills and Experience " Previous experience in an IFA environment " Interpersonal skills - able to work as part of a team and communicate professionally with clients " Proactive - willing to continue to develop, be enthusiastic " Highly organised, methodical, disciplined and meticulous " Ability to prioritise " Computer literate - Outlook, Word, Excel " Excellent keyboard skills " Knowledge of Intelliflo (iO), provider websites (particularly Cofunds/AJ Bell) would be preferable Candidates applying for the role should offer some form of experience working in the financial services sector from IFA firms or Product Providers. If you are interested in this role, then apply directly or for further information speak to one of our specialist consultants quoting reference NJR16773

Customer Complaints Team Leader - FTC Role Purpose: To lead a team to effectively manage our formal complaints process, ensuring timely, fair, and high-quality responses that reflect Raven's commitment to excellent customer experience as well as maintaining compliance with the Housing Ombudsman Complaint Handling Code and driving continuous improvement through using learning from complaints to identify and embed service enhancements across the organisation in collaboration with colleagues. Key Relationships: Internal • Colleagues in the Customer Experience & Engagement Team • Customer Service Centre • Housing Team • Home Ownership Team • Income Team • Property Services Performance, Planning & Quality Teams • Responsive Repairs Team • Voids Team • Community Wellbeing & Inclusion Teams • Operational Managers, Heads of Service, Assistant Directors • Executive Director of Customer Experience • Governance Team External • Complainants (customers, leaseholders, applicants) • Housing Ombudsman Service • MPs, councillors, and advocacy groups • Contractors and service providers Strengths Matrix Levels: Raven Core Strengths Proficient People Management & Leadership Team Leader Essential Role-Specific Knowledge, Skills, and Experience: • Strong empathy and advanced conflict resolution skills to manage sensitive and emotionally charged situations effectively. • Analytical thinking with the ability to carry out root cause analysis and translate findings into actionable service improvements. • Proficient in using CRM and case management systems to log, track, and report on complaint handling. • Skilled in coaching and mentoring team members to improve investigation quality, communication skills, and complaint resolution outcomes. • Ability to engage and influence stakeholders across departments to secure timely information, resolve cases, and embed learning. • Proven experience in complaint handling or customer service within a regulated sector (e.g., housing, utilities, healthcare, financial services). • Track record of managing complex or high-volume complaints to resolution in line with statutory or organisational timescales. • Experience working with vulnerable or emotionally distressed customers, ensuring a compassionate and supportive approach. • Demonstrated ability to coordinate across multiple teams or departments to gather evidence, resolve issues, and improve processes. • Experience contributing to and delivering service improvement initiatives informed by customer feedback and complaint data.

FP&A Manager; Wolverhampton: 6 month contract;£700-£800 per day (depending on experience) ; Inside IR35 We currently have a requirement for an experienced FP&A Manager on an initial 6 month contract to work with our aerospace sector client based in Wolverhampton, This role would require the postholder to be on site 4 days per week Role Overview Partner with the Finance Director and Value Stream Finance Managers to be able to articulate the business performance for the Wolverhampton site through the appropriate insight, analysis and strategic direction. Manage and co-ordinate the period end, budget and forecast processes to deliver the required business performance levels. Maximising operational performance while focusing on areas of margin expansion and cost reduction to support value creation. Challenge the business to deliver against its commitments and support growth initiatives. Lead a Finance team with responsibilities that cover Capex, Payroll costs, Engineering and other Central costs. Lead a Finance team consisting of qualified, part qualified and entry level staff with the ability to coach, develop and mentor. Key Responsibilities Lead, develop and manage a finance team to ensure high performance and accountability. Build and maintain strong stakeholder relationships and ensure the leadership team are aware and informed financially to guide improved decision making. Own the annual budgeting, quarterly forecasting, and long-range planning process. Design and implement financial models to aid key business decision making and continually improve budgeting, financial projections, and operating forecasts. Be a critical stakeholder in Value Stream business reviews in order to take ownership of creating and consolidating the Wolverhampton financial packs and to be able to articulate the business performance message to the non-finance leaders of the business. Take ownership of the scenario planning and sensitivity analysis (e.g. material cost inflation, FX, program impact). Support various functional teams (Operations, Programmes, Engineering etc) with cost control, margin analysis, and business cases. Translate financial insights into operational levers and drivers to maximise performance. Ensure compliance with Group financial policies, statutory requirements, and internal controls. Act as a strategic partner with supply chain, operations, programmes and engineering to drive efficiencies and support project delivery, cost control, margin expansion and business case development. Support cashflow forecasting, working capital, and treasury processes. Continuously improve financial processes, reporting tools, and ERP system utilisation. Support Capital Investment appraisal and external funding process. Key Skill and Experience Required Scenario planning mindset: anticipates risks and opportunities within the P&L/Balance Sheet and translates into financial impact. Strong Partner to the value stream Finance managers, value stream directors and wider leadership team with the ability to effectively collaborate and challenge at all levels in the business. Strong commercial acumen, with good understanding of business cases and investment analysis. Clear communication: can explain complex financial impacts in plain language to non-financial leaders with the ability to tell the story. Strong Leadership skills to engage, coach and develop a finance team to get the best output. Bias for action: shapes business decisions rather than a reporter of numbers. Essential Qualified accountant (CIMA, ACCA, ACA or equivalent) Proven experience in a senior finance role within a manufacturing or similar environment Excellent financial planning, analysis, and reporting skills Ability to digest and manipulate complex data sets to translate into meaningful information. Able to demonstrate strong leadership behaviours to project a vision, engage and develop a finance team and to drive accountability. Desirable Experience working in a matrixed or global organisation Knowledge of Aerospace Experience with digital finance transformation or automation tools Exposure to capital investment analysis and cost accounting Lean / continuous improvement mindset Morson is acting as an employment business in relation to this vacancy

A rare opportunity has opened within a highly respected global wealth advisory firm, joining a boutique-style Wealth Planning division known for its technical excellence, collaborative culture, and exceptional career progression. You'll be part of a high-performing pod structure supporting UHNW families, entrepreneurs, and private equity professionals, gaining exposure to some of the most complex and interesting planning scenarios in the industry. THE ROLE • Support two Advisers within a pod, delivering high-quality financial planning work • Produce detailed cashflow modelling and technical analysis for complex client affairs • Prepare suitability reports, financial plans, and supporting documentation • Attend client meetings and contribute to advice delivery • Collaborate closely with Directors, CRMs, and junior paraplanners • Maintain strong technical knowledge across tax, pensions, investments, and structuring • Play a key role in a detail-driven, high-performance team ABOUT YOU • Level 4 Diploma qualified (Chartered or working towards is a strong advantage) • Solid experience in a regulated paraplanning role • Exceptional attention to detail and confidence handling complex client scenarios • Clear, confident communicator able to simplify technical matters • Highly organised with the ability to manage multiple deadlines • Ambitious, proactive, and motivated - someone who brings energy and initiative WHAT'S ON OFFER • A clear, structured pathway to Adviser • Exposure to sophisticated UHNW planning work • A supportive pod model designed for development and progression • The stability and scale of a global organisation with the feel of a close-knit team If you're an ambitious paraplanner looking for genuine progression and the chance to work at the top end of the market, I'd love to speak with you. Please email Ursula at Financial Divisions

Customer Complaints Team Leader - FTC Role Purpose: To lead a team to effectively manage our formal complaints process, ensuring timely, fair, and high-quality responses that reflect Raven's commitment to excellent customer experience as well as maintaining compliance with the Housing Ombudsman Complaint Handling Code and driving continuous improvement through using learning from complaints to identify and embed service enhancements across the organisation in collaboration with colleagues. Key Relationships: Internal • Colleagues in the Customer Experience & Engagement Team • Customer Service Centre • Housing Team • Home Ownership Team • Income Team • Property Services Performance, Planning & Quality Teams • Responsive Repairs Team • Voids Team • Community Wellbeing & Inclusion Teams • Operational Managers, Heads of Service, Assistant Directors • Executive Director of Customer Experience • Governance Team External • Complainants (customers, leaseholders, applicants) • Housing Ombudsman Service • MPs, councillors, and advocacy groups • Contractors and service providers Strengths Matrix Levels: Raven Core Strengths Proficient People Management & Leadership Team Leader Essential Role-Specific Knowledge, Skills, and Experience: • Strong empathy and advanced conflict resolution skills to manage sensitive and emotionally charged situations effectively. • Analytical thinking with the ability to carry out root cause analysis and translate findings into actionable service improvements. • Proficient in using CRM and case management systems to log, track, and report on complaint handling. • Skilled in coaching and mentoring team members to improve investigation quality, communication skills, and complaint resolution outcomes. • Ability to engage and influence stakeholders across departments to secure timely information, resolve cases, and embed learning. • Proven experience in complaint handling or customer service within a regulated sector (e.g., housing, utilities, healthcare, financial services). • Track record of managing complex or high-volume complaints to resolution in line with statutory or organisational timescales. • Experience working with vulnerable or emotionally distressed customers, ensuring a compassionate and supportive approach. • Demonstrated ability to coordinate across multiple teams or departments to gather evidence, resolve issues, and improve processes. • Experience contributing to and delivering service improvement initiatives informed by customer feedback and complaint data.