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Do you enjoy connecting with people? Are you an open and straightforward person? Are you confident speaking in public? Would you enjoy being part of the local community and showcasing our care home? If yes, what are you waiting for, apply now! This role is perfect for a proactive and compassionate Christian who enjoys connecting with our older residents and is able to engage with local churches & community groups . We appreciate that each resident has their own individual interests, hobbies, and pastimes, and we support our residents to maintain this important part of their lives. They are actively encouraged to lead the lifestyle that they choose. Koinonia Home is based in Worthing, West Sussex. and offers accommodation to 38 residents including those living with dementia. View our stunning home here. Our vision is to empower our residents to live fulfilled lives and flourish in later years. Watch here to learn more about how we care: Have a watch here of "What it means for us, to work in a Christian Care Home like ours": Responsibilities: Engaging with local Churches by sending out regular Newsletters, Visiting and presenting to the community and local churches; Building relationships with local ministers, pastors, vicars etc. Organising and facilitating special events and outings; Leading a team of volunteers; Creating monthly activities for residents; Co-ordinating and facilitating activities for the family members that will be stimulating and creative; Engaging with the wider community by organising community coffee mornings, Summer Fayres, open days etc; Additional duties when required. For more information, please take a look at the Job Description and Person Specification . Applicants must be evangelical Christians (This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010).) Hours: Full-time contract: 36 hours per week, Monday to Friday with the occasional weekend work. Benefits: Training & development Career development: Whether you are starting your career or looking to expand your skills. Paid DBS checks Being part of our friendly and committed staff team Ongoing support from management Flexible working: various working hours Team events Pension scheme Care Friends referral Medicash Perkbox - including an Employee assistance programme. Long-standing service rewards Birthday rewards - What our staff say about us: "It is a friendly and welcoming place to work" - We are committed to having a diverse senior management team and we encourage applications from disabled and Black, Asian, and Minority Ethnic candidates, as these groups are underrepresented on our senior management team at present. Please note: this vacancy may close sooner if sufficient applications have been received so please apply as soon as possible if interested.

Our client Manchester city council is looking for an Occupational Therapist - Senior Assessment Officer to join their team. Key Role Descriptors: The role holder will work to provide direct support for service users and their families in accordance with statutory responsibilities and local and national policies and procedures in order to secure positive outcomes for the customer. The role holder will work with City Council colleagues, partner agencies and stakeholders to effectively manage and plan for present and future risk situations of service users. The role holder will assess and plan person-centred packages to meet the individual needs of service users to promote their independence. The role holder will supervise and develop students and trainees and actively contribute to the development of other staff. Key Role Accountabilities: Develop and manage a relationship to support service users and their families in line with statutory obligations through complex decision making to allow service users to access improved future opportunities. In conjunction with partner agencies and stakeholders, effectively assess and plan service users' individual needs to ensure positive outcomes for Manchester residents. Develop positive and effective solutions in all aspects of service delivery and engagement, focusing on the quality of outcomes for service users. Collaborate with internal and external colleagues and stakeholders to actively contribute to the development and delivery of the service within Manchester City Council and partner organisations. Engage with stakeholders in the private and public sectors and across local communities to encourage a collaborative and transparent approach that promotes service users needs across a range of existing and new initiatives. Efficiently maintain accurate and appropriate records in accordance with statutory targets and City Council, local and national policy and procedures to evidence achievement of service targets and improvements in delivery. Roles at this level may be required to manage a range of assigned resources, which may be human, financial or other, to ensure continuous improvement in service delivery. Staff management duties may be either through direct line management of a team (including appraisals, performance management and other duties) or through matrix management of a virtual team of officers. Personal commitment to continuous self development and service improvement. Through personal example, open commitment and clear action, ensure diversity is positively valued, resulting in equal access and treatment in employment, service delivery and communications Benefits of working with Remedy A personal one-one service from your highly experienced dedicated consultant. Top tier supplier across London giving us first access to jobs Referral bonus - up to £250 per person placed. Double payrolls each week. Terms & Conditions apply You will be required to fully register with Remedy for all locum positions. Remedy Social Care is a APSCo Standard agency and is committed to safeguarding and promoting the welfare of the vulnerable. Successful applicants will be required to undertake an Enhanced Disclosure via the DBS. Our objective is to be an equal opportunities employer and we welcome applications from everyone with suitable skills and ability regardless of race, colour, nationality, ethnic or national origin, gender, disability, sexual orientation, age, religion or belief. All applications will be accepted and reviewed solely on merit.

Community Builder (Community Development) - Leeds People-focused community engagement role supporting the armed forces community to connect, collaborate and lead local change Salary: Up to £33,995 per annum Location: Remote in Leeds with travel within the UK. See the "Please Note" section below for further details. Contract Type: Permanent The Opportunity We have an exciting opportunity for a COMMUNITY BUILDER to join our Community Development team, working to support local veterans to take an active role in their communities. This is a hands-on, relationship-led role focused on bringing people together, building trust, and enabling community-led action. You will work with veterans, local residents, community groups and organisations to strengthen connections and create opportunities for people to participate, contribute and thrive. If you are passionate about community engagement, relationship building, and supporting people to create positive local change, we would love to hear from you. About The Role As a Community Builder, you will work with members of the Armed Forces Community, particularly those who may face barriers to participation or engagement. This role may also be described in other organisations as a Community Development Officer or Community Engagement Officer. A Community Builder is a relationship-led professional who brings people together, builds trust, strengthens local networks and supports communities to take action on the things that matter most to them. In this role, you will be actively visible and present within your local community, building trusted relationships and supporting conversations that help people connect and collaborate. You will facilitate conversations with veterans, local residents and community groups to understand local strengths, interests and priorities. You will connect people with shared interests and ideas, helping to build collaboration and encourage community-led action. You will support community ideas to develop into practical activities, projects and opportunities, and you will work with local organisations and partners to strengthen community networks. This role brings together community engagement, facilitation and partnership working to create meaningful, long-term impact. What a Typical Two Weeks Might Look Like Community Development is a flexible role shaped by the needs of local people and communities, with some evening and weekend working required. To help you understand how the role operates in practice, we've included an example two-week working pattern attached. Please note this is for illustration only and will vary depending on community needs and priorities. About You We are looking for someone who is motivated by working with people and passionate about helping communities connect and thrive. You may already have experience in community development, or come from a background such as housing, social care, education, youth work or the wider charity sector. What matters most is your ability to build trusted relationships, engage people effectively and support collaboration that leads to positive change. You will be an excellent communicator, able to build trust, inspire action and work effectively with a wide range of people and organisations. You will also be comfortable working independently, managing a varied workload and developing strong working relationships across different groups. We are looking for someone with: A Community Development qualification and/or transferable Community Development skills and experience. An awareness of (or willingness to learn) Asset-Based Community Development (ABCD) - an approach focused on building on the strengths, skills and connections already present in communities. Strong communication and interpersonal skills, with the ability to build relationships that drive action. A track record of successful collaboration with internal and external partners and stakeholders. Effective and efficient organisational and IT skills. PLEASE NOTE: The successful candidate will need to be based within a 30-minute commute of their allocated locality and there is a requirement to travel regularly across the wider area (travel expenses covered). The successful candidate must possess a valid full UK driver's license and have access to a reliable vehicle with business insurance for work purposes. There will also be a requirement for occasional travel to other UK locations for meetings and events depending on the charity's needs such as our annual all colleagues in person event. The successful candidate will work 35 hours per week over 5 days, Monday - Sunday. Core working days will be Monday to Friday; however, flexibility is essential, as regular evening and weekend work will also be required to meet the needs of the role. Working hours will vary to ensure a total of 70 hours is covered over a two-week period, so please take this into consideration before applying. The successful candidate will be required to undergo a Disclosure and Barring Service (DBS) check About the Team You'll be joining a supportive and collaborative team of Community Development professionals working across local communities to build relationships, develop partnerships and support community-led activity. Community Development Managers and Community Builders work closely together, sharing learning and supporting each other to deliver meaningful local impact. Please see the job description for more details. In return we can offer you: Belonging to a team who make a difference to our community and value equality, diversity and inclusion. 29 days' annual leave plus 8 bank holidays, regardless of service -plus your birthday off to celebrate! Opportunity to buy and sell up to 5 days annual leave per year. Added to our free health scheme from day one, including discounts on dental, opticians, massages, and more - with the option to upgrade. 3 volunteer days per year to support the Help for Heroes community. A generous salary sacrifice pension scheme with an 8% employer contribution and a minimum 3% employee contribution, plus life insurance up to 4 salary as an active member. Closing date: 23rd July 2026 Please note: We may close this vacancy early should we receive a high volume of strong applications. We are committed to equality, diversity and inclusion and welcome applications from all backgrounds.

About the Shrine For centuries, the Shrine of Our Lady of Walsingham in Norfolk has welcomed pilgrims, visitors and communities seeking reflection, connection and renewal. It remains one of the UK's most significant centres of pilgrimage. Each year, we receive around 10,000 residential pilgrims and over 100,000 visitors. Our work also includes education programmes, school visits and resources to support the teaching of Christianity in schools and parishes. We are committed to being a place of welcome for all, with particular care for those who come seeking hope, support and a sense of belonging. Fundraising at the Shrine The Shrine is supported by donations, membership, legacies and grants, and receives no statutory funding. We are now establishing a more structured and professional approach to fundraising and this role will play an important part in supporting the delivery of that activity and helping to build a sustainable income base for the future. Why this role now? As the Shrine develops a more proactive approach to fundraising, we are looking for someone who can help ensure that activity is well-organised, consistent and effective. This is an opportunity to join at an early stage and help build the systems, processes and supporter relationships that will underpin long-term growth. Job description and terms and conditions Job Description: Fundraising Officer Line Manager: Director of Engagement and Education Salary: £40,000-£45,000 per annum (pro rata if part time) Normal place of work: The Shrine of Our Lady of Walsingham, Norfolk, with some flexibility for hybrid working (1-2 days per week remote) Hours: 40 hours per week (may include weekends and Bank Holidays as required) Holiday Terms: 25 days plus 8 Bank Holidays (those worked can be taken off in lieu) Terms: An initial 6 months. The appointment to be confirmed, if satisfactory, after that period. Notice period - 8 weeks Pension: The company operates a contributory pension scheme, the post holder contributing one third of the premium up to a maximum of five percent of salary. Meals: During the Pilgrimage Season (1 February to 8 December) meals will be free of charge from the pilgrim refectory menu on the days the post holder is on shift. Equal Opportunities: We are committed to achieving equal opportunities in the way we deliver services to the community and in our employment arrangements. We expect all employees to understand and promote this policy in their work. Health and Safety: All employees have a responsibility for their own health and safety and that of others when carrying out their duties and must help us to apply our general statement of health and safety policy. Safeguarding: WCTA Ltd is committed to safeguarding and protecting the welfare of children and young people and expects all staff and volunteers to share this commitment. A satisfactory DBS check will need to be returned prior to commencement of employment. Purpose of the role To support the delivery of fundraising activity, ensuring that campaigns, communications and supporter relationships are well managed and professionally delivered. The role combines project coordination, communications and relationship support, and would suit someone who is organised, proactive and comfortable managing multiple workstreams. Key responsibilities Supporter and Membership Engagement Support the day-to-day running of the Shrine's membership programme. Maintain accurate records and ensure timely communications Help build stronger relationships with supporters Campaign and Project Delivery Support the delivery of fundraising campaigns and appeals Coordinate communications across print and digital channels Track responses and help monitor performance Trusts and Grants Research potential funders Draft applications to smaller trusts (typically up to £5,000) Manage deadlines and reporting requirements Communications and Content Support the creation of newsletters and supporter updates. Assist with writing and editing fundraising communications Donor Research and Support Carry out research to identify potential supporters Prepare briefing materials for meetings and events Events and Stewardship Support the organisation of fundraising events Help manage invitations, guest lists and follow-up Ensure donors are thanked and kept informed Systems and Administration Maintain accurate supporter data Support the development and use of fundraising systems Compliance Ensure activity complies with fundraising regulations and data protection requirements Person Specification We are open to candidates from a range of backgrounds. You may have worked in fundraising, events, communications, administration or another relevant field. We are particularly interested in candidates who can demonstrate: Strong organisational skills and attention to detail Ability to manage multiple tasks and deadlines Clear and confident written communication Good interpersonal skills and a collaborative approach Confidence in working with data and systems Personal Qualities Proactive and willing to take initiative Professional and reliable Able to work both independently and as part of a team An interest in the Shrine's work and purpose Closing Date: Friday 24th July 2026

Resident Liaison Officer (RLO) Location: Hackney, London Contract: 6-8 Month Fixed-Term Contract Sector: Social Housing / Planned Maintenance 18.00per hour Overview We are currently seeking an experienced Resident Liaison Officer (RLO) to join a leading contractor delivering planned maintenance works within the Social Housing sector across Hackney. This is an excellent opportunity for a customer-focused professional with experience managing resident relationships throughout refurbishment and maintenance programmes. The successful candidate will act as the key point of contact between residents, site teams, and the client, ensuring works are delivered with minimal disruption while maintaining high levels of customer satisfaction. Key Responsibilities Serve as the primary point of contact for residents before, during, and after works are carried out. Build and maintain positive relationships with tenants, leaseholders, client representatives, and site teams. Conduct resident consultations, property visits, and pre-start meetings. Keep residents informed of project timelines, access requirements, and any changes to scheduled works. Manage resident expectations and resolve queries, concerns, and complaints in a professional and timely manner. Coordinate access arrangements to ensure programme targets are achieved. Support vulnerable residents and ensure any specific needs are communicated to operational teams. Maintain accurate records of resident interactions, appointments, and project updates. Assist with customer satisfaction surveys and ensure high levels of resident engagement throughout the project. Work closely with site management teams to identify and resolve issues that may impact residents. Requirements Previous experience working as a Resident Liaison Officer within Social Housing is essential. Experience supporting planned maintenance, refurbishment, decarbonisation, kitchen & bathroom, roofing, or external works programmes. Strong communication and interpersonal skills. Ability to manage challenging situations and resolve complaints effectively. Excellent organisational and administrative abilities. Proficient in Microsoft Office and housing management systems. Full UK driving licence preferred but not essential. Desirable Experience Working on occupied social housing properties. Knowledge of tenant satisfaction measures and resident engagement best practices. Experience supporting vulnerable residents and diverse communities.

At Ticehurst Care Home, we're dedicated to providing exceptional care and support to our residents. We're looking for a Wellbeing Co-ordinator to help us build a warm and welcoming community where everyone feels valued and respected. You'll play a key role in the physical, emotional, and social wellbeing of our residents, creating a positive and inclusive environment. What you'll do: Lead with confidence: Use your expertise to inspire and guide our team of Companions, monitor performance, and identify training opportunities. Build meaningful relationships: Partner with the wider care service, community and voluntary organisations to expand residents' opportunities and experiences. Inspire and empower volunteers: Recruit, train and support a dedicated team of volunteers to drive innovative fundraising initiatives. Organise activities and events: Plan and coordinate a variety of activities and events that encourage social interaction and engagement. Contribute to exceptional care: Work closely with residents to create and implement individual and group wellbeing engagement plans. What we're looking for: Relevant experience: Proven track record of providing wellbeing opportunities and person-centred support. Sound knowledge: Understand the process of creating support plans to meet individual needs while actively promoting their wellbeing. Strong leader: Lead by example, using best practice to role model high standards of work. Excellent communication and interpersonal skills: Adapt your style to meet the diverse needs of our residents. Good IT skills: MO365 experience (including Word, Outlook and Excel) and a willingness to expand your knowledge. Compassionate: Show patience, empathy, and respect in every interaction, always putting our residents first. Why join us? Enhance our residents' wellbeing: Help put a smile on their face and ensure our residents can participate in meaningful activities to expand their experiences. The role can be emotionally challenging at times, but your commitment will have a lasting impact on the lives of others. Make a difference: Be part of the important work our Older Adults Residential Teams do. Supportive environment: Work in a friendly and collaborative team who feel proud of the work they do to support people in our community. Professional growth: We invest in your future. With ongoing development opportunities, you'll have the chance to enhance your skills and advance your career in the care sector. Employee support: Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice. Competitive benefits package: Including generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme. Please note: We are unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK before applying. Applicants can expect to hear from us within two weeks of the advertised closing date. To learn more about this role, please review our Candidate Pack available on our website. Please click on the Apply button for details. Other roles you may have experience of may include: Community Champion, Wellbeing Champion, Wellbeing Assessor, Events Organiser, Events Manager, Wellbeing Manager, Wellbeing Lead, Wellbeing Leader, Wellness Coordinator, Wellbeing and Activities Coordinator, Care Coordinator, Community Events Coordinator, Volunteer Manager, Volunteer Coordinator, Volunteer Engagement Manager, Community Engagement Officer.

About the Role We are seeking a proactive and experienced Anti-Social Behaviour (ASB) Officer to join our team. You will play a key role in investigating and resolving ASB cases, working closely with residents, partner agencies, and internal teams to create safer communities. Key Responsibilities Manage a caseload of ASB complaints from initial report through to resolution Investigate incidents, gather evidence, and take appropriate enforcement action Work in partnership with police, local authorities, and support services Prepare legal documentation and attend court where necessary Provide support and guidance to victims of anti-social behaviour Maintain accurate records and ensure compliance with policies and procedures Contribute to prevention strategies and community engagement initiatives About You Proven experience in ASB, housing, or community safety role Strong knowledge of relevant legislation (e.g. ASB, Crime and Policing Act) Excellent communication and conflict resolution skills Ability to manage a varied caseload and prioritise effectively Experience working with external agencies and vulnerable individuals Confident in preparing case files and attending legal proceedings Full UK driving licence (desirable)

Leasehold Engagement Officer London Hybrid Working 18 Month Contract A London-based local authority is looking to recruit a Leasehold Engagement Officer to support the delivery of a large-scale housing programme focused on improving residential safety and compliance. This is a front-line, resident-facing role, where you will manage a high-volume leasehold portfolio and act as a key point of contact for leaseholders throughout the lifecycle of planned works. You'll play a critical role in ensuring residents are informed, supported, and engaged at every stage. Key Responsibilities Manage a large caseload of leasehold properties , acting as the main contact for all resident queries Lead on the delivery of Section 20 consultation processes , including issuing notices and managing responses in line with statutory requirements Proactively engage with leaseholders via phone, email, and written correspondence, explaining works, costs, and timelines clearly Respond to complex enquiries around service charges, payment options, and programme delivery Process and manage self-replacement applications , ensuring compliance with required specifications Carry out site visits and inspections , including checking completed works and addressing access issues Maintain accurate and comprehensive case records, ensuring full audit trails are in place Support enforcement processes for non-compliance and escalate cases where necessary Liaise with contractors to coordinate access, appointments, and installation schedules About You Strong understanding of Section 20 consultation processes (desirable but not essential) Excellent communication skills, with the ability to translate complex and technical information into clear, accessible language Confident managing sensitive conversations, including complaints and cost-related discussions Highly organised, with experience managing large, complex caseloads Comfortable carrying out site visits and working across a borough What's on Offer Hybrid working model with a mix of office, home, and site-based work Opportunity to contribute to a high-profile housing programme with real community impact Supportive team environment with clear processes and structure Experience within a large-scale programme, adding strong value to your CV If this sounds of interest, I'd love to have a chat please apply or get in touch to find out more.

A reputable housing provider in West London is seeking an experienced Housing Officer (fully site based) to join their housing operations team on a temporary basis. Location: West London Rate: £29.49 per hour Umbrella / £ PAYE Contract: Temp Working Pattern: 35 hours per week 5 days office based Start Date: Immediate Start Available DBS: Clear DBS requiredThe ideal housing professional will be managing under 500 properties across multiple sites throughout West London. This opportunity would suit a highly capable housing professional with strong all-round tenancy and neighbourhood management experience , particularly within Housing Associations/Local Authority or community-focused providers. This is a hands-on role requiring someone who can confidently manage a varied patch , take ownership of cases and collaborate withstaff whilst delivering an excellent resident-focused service. Key Responsibilities: Managing a designated patch of residential properties. Delivering end-to-end tenancy management services. Conducting tenancy audits, home visits, and estate inspections. Investigating and resolving anti-social behaviour cases. Managing tenancy breaches and enforcement action where required. Supporting vulnerable residents and making appropriate safeguarding referrals. Working closely with Income Officers to address rent arrears and tenancy sustainment issues. Liaising with internal departments, contractors, local authorities, and external agencies. Handling resident complaints and resolving complex housing issues. Ensuring compliance with housing legislation, policies, and regulatory requirements. Supporting void management and tenancy sign-up processes. Maintaining accurate records and case management notes. Essential Experience: Housing Officer / Neighbourhood Officer experience Social Housing, Local Authority or Housing Association background ASB case management experience Tenancy management and tenancy sustainment knowledge Estate inspections and resident engagement Knowledge of housing legislation and safeguarding Minimum 3-5 years' experience within social housing Strong end-to-end housing management experience Proven background managing: ASB cases Rent arrears Void management Tenancy audits Up-to-date knowledge of housing legislation and tenancy management practice Experience working within a smaller Housing Association environment would be highly advantageous Strong IT skills and experience using housing management systems Desirable Level 3 Housing qualification or willingness to work towards CIH membership You will be an organised, resilient and customer-focused housing professional capable of managing complex tenancy issues independently whilst contributing positively within a small collaborative team environment. The successful candidate will be comfortable balancing tenancy sustainment, enforcement, resident engagement and operational performance across a busy neighbourhood patch. If you are an Housing or Neighbourhood Officer looking for your next long-term opportunity within a respected housing organisation, Apply Today .

Highways Communications Officer Hourly Rate: £25.85 Job Type: Contract Location: Manchester The Highways Communications Officer is responsible for developing and delivering effective communication plans to support highways resurfacing programmes. This role ensures clear, timely engagement with stakeholders and the public, maintaining transparency and efficiency throughout the project lifecycle. Day-to-day of the role: Programme Communications: Develop and implement communication plans for resurfacing programmes. Collaborate closely with the Planned Maintenance team, including Team Leaders, Engineers, Clerks of Works, Permit Officers, Contractors, and the Asset Team. Maintain accurate, up-to-date information on programme timelines, phasing and sequencing of works, material and product selection, and any risks, delays, or changes. Stakeholder Engagement: Coordinate communications with key stakeholders such as local councillors, MPs, TfGM Bus Team, emergency services, businesses, schools, and public transport operators. Provide advance briefings to stakeholders to prepare for and respond to enquiries. Attend meetings and briefings with the highways delivery team as required. Communications and Content: Liaise with Central and Highways Communications teams to produce clear, accessible content for various channels including council website updates, social media posts, press releases, resident letters, and information leaflets. Customer Engagement: Serve as the primary communication link between the public and the highways team. Monitor and respond to social media comments, messages, and telephone enquiries. Required Skills & Qualifications: Experience in highways or infrastructure-related communications. Proven ability to manage public drop-in events and community engagement sessions. Full UK driving licence and access to a vehicle. Strong organisational skills with the ability to manage multiple priorities. Excellent political awareness and exceptional attention to detail. Ability to work comfortably in a fast-paced, high-pressure environment. Flexible, adaptable, and proactive in identifying and escalating issues. Strong stakeholder management and communication skills across diverse audiences. Benefits: Competitive hourly rate. Opportunity to work on significant infrastructure projects. Exposure to a variety of professional stakeholders and community groups. To apply for the Highways Communications Officer position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.

Neighbourhood Officer Full-Time, Permanent Stoke-on-Trent To deliver a safe, proactive, and adaptable neighbourhood service to all customers on an allocated patch across our portfolio of homes. Building and maintaining effective working relationships with other departments internally within the organisation and with external partners to ensure our neighbourhoods are places our residents can be proud to live in. What you'll do: Deliver effective housing, income, and neighbourhood management services in a timely manner. Work collaboratively to meet performance targets, reduce void periods, and maximise rental income. Ensure compliance with regulatory standards through partnership working with colleagues and external agencies. Build safe, inclusive communities by developing customer-focused, engagement-led approaches. Maintain accurate system records, enhance customer satisfaction, and strengthen partnerships to amplify the customer voice. Who you are: Degree-level qualified (or equivalent) with CIH Level 3 accreditation. Strong communication skills with a positive, can-do attitude. Customer-focused, with a clear understanding of excellent service delivery. Ability to manage competing priorities and perform effectively under pressure. Innovative and proactive, with an understanding of value for money principles. Apply now! We may close this vacancy early if we receive a high volume of applications. Who we are We're part of Honeycomb Group, a team of social-minded brands championing happy homes in our region by providing services and support that help people across Staffordshire and its surrounding areas feel secure, connected and confident. Staffs Housing is a leader in providing quality affordable housing to Staffordshire, Cheshire and the surrounding areas, ensuring there are no barriers to home-seekers finding a place they're proud to call home. Watch our short video below and hear what our residents think about us and how we're breaking down the barriers to good quality housing. Role closes: 27th July

Adecco are recruiting on behalf of the Local Authority for a Neighbourhood Housing Officer. Contract Details: Type: Temporary Pay: £22.02 per hour (PAYE) / £28.71 per hour (Umbrella) Assignment Location - Northolt Housing Hub Working Arrangements: Fully office based/onsite Hours: Full time, 35 hours per week (Monday to Friday) About the Role: We are seeking an experienced and customer-focused Housing Officer to deliver a high-quality housing management service to residents within the community. The successful candidate will support residents across a range of tenures, ensuring excellent tenancy management, neighbourhood standards, and resident engagement. This is an exciting opportunity for a proactive individual who is passionate about delivering exceptional housing services and supporting residents to sustain their tenancies. Key Responsibilities: Manage a designated patch of properties, including Social Housing tenants, leaseholders, and sheltered residents Deliver excellent customer service to residents and service users Manage tenancy-related casework including tenancy sign-ups, terminations, mutual exchanges, succession applications, and transfers Conduct estate inspections, home visits, and resident meetings Work collaboratively with internal departments and external agencies to support vulnerable residents Support residents with tenancy sustainment and signpost to relevant support services where appropriate Respond to complaints, enquiries, and correspondence within agreed timescales Monitor communal areas and ensure health and safety issues are addressed promptly Assist with safeguarding vulnerable residents and making referrals where necessary Support legal processes including court attendance and enforcement action where required Maintain accurate records and ensure compliance with housing policies and legislation Essential Skills and Experience: Experience of managing Social Housing residents Experience of delivering exceptional customer service Possess a knowledge of relevant housing legislation and industry standards to ensure compliance and effective policy implementation Ability to work as part of a team Good verbal and written communication skills to communicate effectively with a wide range of stakeholders, including residents, staff, and external partners Ability to problem-solve quickly and identify challenges and develop practical, effective solutions Ability to negotiate with various parties and resolve conflicts to achieve positive outcomes and maintain harmonious relationships Ability to plan, organise and produce work of a high standard Understanding of Equality & Diversity principles and the ability to apply them to service provision while respecting confidentiality and the dignity of others Apply Now: If you have the skills and experience required for this role, we encourage you to apply. Should your CV be shortlisted, an Adecco Consultant will contact you to discuss progressing your application to the client. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

We are recruiting a proactive and customer-focused Housing Officer to provide exceptional tenancy and neighbourhood management services across a designated patch. You will play a key role in ensuring tenants and leaseholders receive the support they need to sustain their tenancies and maintain thriving communities. This is an exciting opportunity to make a tangible difference in the lives of residents by delivering high-quality services and promoting resident engagement. You will be required to be in the office / on patch 5 x a week, The Role Oversee day-to-day management of tenancies, leases, and licences, ensuring compliance with agreements and addressing any breaches promptly. Build strong relationships with tenants, identifying vulnerabilities and providing tailored support or referrals to external services where needed. Conduct tenancy audits, estate inspections, and identify fire safety issues, working closely with internal teams to address any concerns. Collaborate with the voids team to minimise void rent loss, ensure quick re-letting, and conduct effective sign-ups to support successful tenancies. Lead on resolving ASB cases and provide sensitive, victim-centred responses to incidents of domestic violence, including referrals to specialist services. Investigate subletting and tenancy breaches, serve legal notices, prepare court cases, and represent the service at hearings. Work with tenant and resident associations to increase resident involvement in service delivery and foster a sense of community. Respond to complaints and enquiries from residents, members, and MPs, ensuring a timely and effective resolution to improve customer satisfaction. Key Requirements Proven experience in tenancy and neighbourhood management, including addressing anti-social behaviour and supporting vulnerable residents. Strong understanding of housing legislation, policies, and best practices in tenancy management. Excellent communication skills, both verbal and written, with the ability to build relationships with residents, colleagues, and external partners. Ability to think critically and solve complex issues while working effectively under pressure. Willingness to attend evening meetings, emergency call-outs, and work flexibly to meet service needs. What you need to do now? If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW . If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

Our client Manchester city council is looking for an Occupational Therapist - Senior Assessment Officer to join their team. Key Role Descriptors: The role holder will work to provide direct support for service users and their families in accordance with statutory responsibilities and local and national policies and procedures in order to secure positive outcomes for the customer. The role holder will work with City Council colleagues, partner agencies and stakeholders to effectively manage and plan for present and future risk situations of service users. The role holder will assess and plan person-centred packages to meet the individual needs of service users to promote their independence. The role holder will supervise and develop students and trainees and actively contribute to the development of other staff. Key Role Accountabilities: Develop and manage a relationship to support service users and their families in line with statutory obligations through complex decision making to allow service users to access improved future opportunities. In conjunction with partner agencies and stakeholders, effectively assess and plan service users' individual needs to ensure positive outcomes for Manchester residents. Develop positive and effective solutions in all aspects of service delivery and engagement, focusing on the quality of outcomes for service users. Collaborate with internal and external colleagues and stakeholders to actively contribute to the development and delivery of the service within Manchester City Council and partner organisations. Engage with stakeholders in the private and public sectors and across local communities to encourage a collaborative and transparent approach that promotes service users needs across a range of existing and new initiatives. Efficiently maintain accurate and appropriate records in accordance with statutory targets and City Council, local and national policy and procedures to evidence achievement of service targets and improvements in delivery. Roles at this level may be required to manage a range of assigned resources, which may be human, financial or other, to ensure continuous improvement in service delivery. Staff management duties may be either through direct line management of a team (including appraisals, performance management and other duties) or through matrix management of a virtual team of officers. Personal commitment to continuous self development and service improvement. Through personal example, open commitment and clear action, ensure diversity is positively valued, resulting in equal access and treatment in employment, service delivery and communications Benefits of working with Remedy A personal one-one service from your highly experienced dedicated consultant. Top tier supplier across London giving us first access to jobs Referral bonus - up to 250 per person placed. Double payrolls each week. Terms & Conditions apply You will be required to fully register with Remedy for all locum positions. Remedy Social Care is a APSCo Standard agency and is committed to safeguarding and promoting the welfare of the vulnerable. Successful applicants will be required to undertake an Enhanced Disclosure via the DBS. Our objective is to be an equal opportunities employer and we welcome applications from everyone with suitable skills and ability regardless of race, colour, nationality, ethnic or national origin, gender, disability, sexual orientation, age, religion or belief. All applications will be accepted and reviewed solely on merit.

We are currently recruiting for x2 Neighbourhood Officers to manage a patch of properties across Salford for Pendleton Together. This field-based role involves balancing work between the field and home, focusing on high-quality tenancy management, excellent customer care, and enhancing community resilience through engagement with customers and local partners. TH Neighbourhood Officers 01 4k The role of your Neighbourhood Officer - Together Housing Together Housing It's ! Are ready to take your career to the next level? Join our Together team and enjoy some of the incredible Instagram Pendleton Together are a part of the Together Housing Group. We're a social landlord in Salford working to give everyone a safe, and comfortable place to live. We are a non-profit organisation, meaning any money we make is invested back into the company for the benefit of our residents and local communities. Diversity & Inclusion: As an organisation we are committed to having a Diverse and Inclusive workforce. We would therefore welcome applications from candidates with any of the nine protected characteristics. We are also proud to be a Disability Confident employer. Further information can be found at this link -Equality and diversity - Together Housing Group Requirements Outline of Key responsibilities for the Neighbourhood Officer As a Neighbourhood Officer, you will leverage your expertise in general needs housing management and estate management standards. Key responsibilities include addressing anti-social behaviour (ASB), managing lettings and property exchanges, overseeing repairs, handling rent management, and ensuring safeguarding Collaborate with multi-agency teams and participate in meetings to improve community support and service quality while achieving performance goals. Advise residents on housing issues, including legal rights and tenancy responsibilities. Conduct property viewings and manage lettings according to policies. Serve as the primary contact for housing management, enforcing tenancy conditions for property and garden maintenance. Your role includes managing your neighbourhood and remote work, with office days for team collaboration, meetings, and training. This structure encourages innovation and personal development, allowing effective schedule management. We are looking for someone who has Full UK drivers licence and access to a car as the role is field based. Experience and knowledge of housing/ lettings or ideally social housing. Demonstrating proven experience in dealing with the public both in person and over the phone, skilled in managing sensitive situations where individuals may be distressed, anxious, or reluctant to accept advice. Strong face-to-face customer service skills and ability to handle sensitive information. Proven experience with diverse customers and effective situation management. Self-motivated with a solution-focused approach. Personal resilience to manage a fast-paced, demanding role, juggling multiple tasks efficiently. Benefits In return, we are offering the successful candidate Starting salary of £33,758 per annum 27 days holiday (rising to 32 over 5 years' service) + bank holidays Hybrid working - you will manage your week by dividing your time between working in the field and from home You will work 37 hours per week, Monday to Friday, with occasional evenings or weekends as needed. Enjoy flexible arrangements supporting our Smart Working culture. To explore the full range of our award-winning benefits, please click on the link and ensure that you review all that we have to offer - Employee Benefits Link THG reserves the right to close this vacancy early if sufficient numbers of applicants are received. Therefore, please apply without delay! Please ensure you fully answer the questions on the application form. INDTHG1

Resident Liaison Officer Location: Nottingham Type: Permanent Salary: 30,000 - 32,000 + Car/Car allowance & Benefits We are currently recruiting for a Resident Liaison Officer to join a well-established contractor delivering refurbishment works within occupied properties. This is a key role focused on ensuring residents are kept fully informed before, during and after works are carried out, whilst delivering a high standard of customer care throughout the programme. Please note, a full UK drivers license is required for this role. The Role Reporting to the Senior Resident Liaison Officer , you will be responsible for managing communication with tenants and residents, helping to ensure works are delivered smoothly and with minimal disruption. You will act as a key point of contact between residents, clients and operational teams, supporting positive outcomes and maintaining high levels of customer satisfaction. Key Responsibilities Provide clear, professional and timely communication to residents throughout the works programme Build positive relationships with tenants and residents, ensuring they feel informed and supported at all stages Arrange and manage resident appointments in line with works schedules Explain the nature of the works, associated timescales and any changes or delays as they arise Carry out resident inductions and complete resident profiles Identify and respond to individual resident needs, including vulnerable tenants, working households and those with health-related requirements Support the management of complaints and help resolve issues quickly and effectively Work closely with site teams, management and client representatives to ensure excellent service delivery Attend meetings, open forums, public events and community engagement activities where required Maintain accurate and up-to-date records on internal systems About You To be successful in this role, you will have: Previous experience in a Resident Liaison Officer , Tenant Liaison Officer , Customer Care or similar customer-facing role FULL UK DL Strong communication and interpersonal skills The ability to build trust and rapport with residents from a range of backgrounds Experience handling complaints and resolving issues in a professional manner Good organisational skills and the ability to manage a busy workload A proactive and approachable attitude Strong administration and IT skills Ideal Background This opportunity would suit someone with experience working within: Social housing Planned maintenance Refurbishment works Decarbonisation programmes Property services Construction or repairs environments If you are an experienced Resident Liaison Officer looking for your next opportunity, please apply today or call Jess on (phone number removed). Key words: RLO, CLO, TLO, Resident Liaison Office, Tennant Liaison Office, Customer Liaison officer, Property Service, Refurbishment, Social Housing

Adecco are recruiting on behalf of the Local Authority for a Neighbourhood Housing Officer. Contract Details: Type: Temporary Pay: 22.02 per hour (PAYE) / 28.71 per hour (Umbrella) Assignment Location - Northolt Housing Hub Working Arrangements: Fully office based/onsite Hours: Full time, 35 hours per week (Monday to Friday) About the Role: We are seeking an experienced and customer-focused Housing Officer to deliver a high-quality housing management service to residents within the community. The successful candidate will support residents across a range of tenures, ensuring excellent tenancy management, neighbourhood standards, and resident engagement. This is an exciting opportunity for a proactive individual who is passionate about delivering exceptional housing services and supporting residents to sustain their tenancies. Key Responsibilities: Manage a designated patch of properties, including Social Housing tenants, leaseholders, and sheltered residents Deliver excellent customer service to residents and service users Manage tenancy-related casework including tenancy sign-ups, terminations, mutual exchanges, succession applications, and transfers Conduct estate inspections, home visits, and resident meetings Work collaboratively with internal departments and external agencies to support vulnerable residents Support residents with tenancy sustainment and signpost to relevant support services where appropriate Respond to complaints, enquiries, and correspondence within agreed timescales Monitor communal areas and ensure health and safety issues are addressed promptly Assist with safeguarding vulnerable residents and making referrals where necessary Support legal processes including court attendance and enforcement action where required Maintain accurate records and ensure compliance with housing policies and legislation Essential Skills and Experience: Experience of managing Social Housing residents Experience of delivering exceptional customer service Possess a knowledge of relevant housing legislation and industry standards to ensure compliance and effective policy implementation Ability to work as part of a team Good verbal and written communication skills to communicate effectively with a wide range of stakeholders, including residents, staff, and external partners Ability to problem-solve quickly and identify challenges and develop practical, effective solutions Ability to negotiate with various parties and resolve conflicts to achieve positive outcomes and maintain harmonious relationships Ability to plan, organise and produce work of a high standard Understanding of Equality & Diversity principles and the ability to apply them to service provision while respecting confidentiality and the dignity of others Apply Now: If you have the skills and experience required for this role, we encourage you to apply. Should your CV be shortlisted, an Adecco Consultant will contact you to discuss progressing your application to the client. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Service Improvement Policy Officer Interim 12 months+ £250 per day If you re passionate about improving housing services and shaping policies that genuinely make a difference for residents, this long-term interim opportunity offers the chance to lead meaningful change across a busy and evolving housing department. We re supporting a South-East based organisation to recruit an experienced Service Improvement Policy Officer who can blend policy expertise, analytical thinking and service improvement skills to strengthen quality, compliance and customer experience across Housing Services. About the Role: You ll play a central role in developing, reviewing and implementing policies and procedures that ensure services are efficient, compliant and aligned with resident needs. Working closely with managers, partners and tenants, you ll use data, insight and regulatory requirements to drive improvements across key housing functions such as repairs, tenancy management and homelessness. Your work will help shape how services operate, how decisions are made, and how the organisation responds to feedback, performance trends and regulatory expectations. Key Responsibilities: Develop, update and maintain housing policies and procedures in line with legislation, regulatory standards and best practice. Ensure policies reflect local priorities, corporate objectives and resident needs. Lead consultation exercises with tenants, partners and internal stakeholders. Identify opportunities to improve service delivery through performance analysis, benchmarking and customer insight. Support and deliver service improvement projects across housing functions. Monitor and evaluate the impact of improvements and recommend further action. Analyse performance data, KPIs and feedback to identify trends and areas for improvement. Produce reports, briefings and dashboards for senior management and committees. Support compliance with regulatory frameworks, audits and inspections. Engage with residents to co-produce service improvements and respond to feedback. Maintain accurate records of policy changes and decision-making processes. What You ll Bring Experience in policy development, service improvement, or performance analysis within housing or the public sector. Strong analytical skills with the ability to translate data and insight into practical action. Knowledge of housing legislation, regulation and local authority responsibilities. Excellent written and verbal communication skills. Ability to manage multiple projects and work collaboratively across teams. Experience working in a local authority housing department. Understanding of tenant engagement and co-production approaches (desirable). Familiarity with performance frameworks and regulatory standards (desirable). This vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business.