Open to applicants looking for full time (37.5 hours per week); or part time, working morning or afternoon, with number of hours by mutual agreement and business need. Our Facilities team works hard to ensure that every guest visiting Woodrow has a safe and memorable visit. You will be working alongside the wider team to maintain all buildings, including our Grade II listed Manor House and Leisure Centre, and the outside grounds and activity areas, to ensure the site is welcoming, tidy and safe for all. You will assist the Facilities Manager in ensuring we remain compliant with relevant Health & Safety legislation; and will be involved in various duties that contribute to the wider success of the Centre and London Youth. What you will be doing The Facilities Assistant provides logistical and maintenance support for the Woodrow estate and holds the following core responsibilities. This is not intended as an exhaustive list, and the job may change over time to reflect the changing needs of our centre, as well as the personal development needs of the post holder. Grounds upkeep: General upkeep of the 26-acre estate grounds e.g. pruning, mowing, planting, tidying gardens. Keeping grounds, paths and hard surfaces safe and free of ice, snow, leaves, weeds, etc. Maintaining the 3G astro pitch, cycle circuit and outdoor activity areas. Building maintenance: Undertake day-to-day minor repairs, e.g. patching, painting, leaky taps, hinges, caulking, etc. Undertake cyclical / seasonal jobs e.g. clearing gutters, drains, drain gratings, etc. Support with biomass boiler maintenance and receive woodchip deliveries. Support with basic utilities issues as they arise, e.g. heating, plumbing, electrical, etc. Health and safety: Undertake routine safety/compliance checks of all facilities including, among other things, legionella temperature aduits, emergency equipment inspections and tests, etc. Support the FM with risk assessments and work procedures relevant to the role. Maintain accurate records of all work carried out using systems in place for auditing. General duties: Basic joinery, carpentry and build projects done in house, under direction of the FM. Supervise outside contractors to ensure all jobs are carried out to agreed standards. Supervise corporate volunteer groups who support us with gardening or build projects. Support with setup and occasional on-the-day attendance at various events. Undertake other duties as reasonably requested by London Youth's management that ensure the ongoing success of the charity and delivery of excellent customer experiences. What you bring to the role Experience, Knowledge & Skills We do not expect candidates to have expertise in all areas, but at a minimum experience of minor buildings repairs and maintenance and groundskeeping work is essential to this role. Training will be provided to address some gaps where necessary and relevant. Experience with grounds maintenance including tree and lawn care, gardening, etc. Experience of maintenance in heating, plumbing, electrical systems. Demonstrable good practical DIY skills, including decorating, joinery, carpentry, repairs, etc. Experience using power and maintenance tools, including small tractor with mower, jigsaws, strimmers, etc. Demonstrable understanding of Health & Safety regulations relevant to this type of role; the importance of compliance, evidencing and contributing to this. Hold a good level of fitness and able to work outside in variable weather conditions. Experience of conducting regular compliance checks, recording and reporting on them. Able to use digital systems for record keeping, including Microsoft Office and various apps. A current driving licence (tractor experience is also desirable). Qualifications in the use of a chainsaw, power tools, tractor driving, pool plant are desirable. Attributes and Behaviours Someone who takes pride in their work and enjoys getting things done. Customer centric mindset and a firm commitment to customer excellence and safety. Able to quickly establish a rapport and build effective relationships with a wide range of people. Composed demeanor and calm under pressure, able to dynamically prioritse and problem solve. Keen attention to detail, following procedures and recording actions reliably and consistently. Able to work independently, demonstrating proactivity and initiative. Collaborative team player with a willingness to work effectively with others. Self-motivated with a positive attitude, growth mindset and keen willingness to develop. Willing to both give and receive direction from others. Impeccable work ethic with a practical, flexible, and dynamic approach to work. Absolute commitment ot London Youth's principles of equality, diversity and inclusion. You will be able to demonstrate our values of being: Ambitious Collaborative Inclusive Accountable Why work at Woodrow High House Health Care Cash Plan to help cover your healthcare essentials. Free access for you and your family to the Employee Assistance Programme. Free onsite parking. Branded quality uniform provided. Free access to the 'Headspace' app for you and your family. Free access to the Charity Mentoring Network, as a mentee or mentor. Free tea and coffee available in the 'Tea & Coffee Bar'. Free meals provided whilst on duty when the kitchen is serving young people in residence. Magnificent location on a historic estate, surrounded by nature. Cycle to Work scheme. You'll be working with a fantastic team of passionate colleagues across London Youth. An outstanding culture and ethos where staff and visitors enjoy, challenge, and achieve. Occasional supply of sweet - sometimes savoury - always yummy - treats are guaranteed. You will be making a difference to the lives of young people!
Jul 01, 2026
Full time
Open to applicants looking for full time (37.5 hours per week); or part time, working morning or afternoon, with number of hours by mutual agreement and business need. Our Facilities team works hard to ensure that every guest visiting Woodrow has a safe and memorable visit. You will be working alongside the wider team to maintain all buildings, including our Grade II listed Manor House and Leisure Centre, and the outside grounds and activity areas, to ensure the site is welcoming, tidy and safe for all. You will assist the Facilities Manager in ensuring we remain compliant with relevant Health & Safety legislation; and will be involved in various duties that contribute to the wider success of the Centre and London Youth. What you will be doing The Facilities Assistant provides logistical and maintenance support for the Woodrow estate and holds the following core responsibilities. This is not intended as an exhaustive list, and the job may change over time to reflect the changing needs of our centre, as well as the personal development needs of the post holder. Grounds upkeep: General upkeep of the 26-acre estate grounds e.g. pruning, mowing, planting, tidying gardens. Keeping grounds, paths and hard surfaces safe and free of ice, snow, leaves, weeds, etc. Maintaining the 3G astro pitch, cycle circuit and outdoor activity areas. Building maintenance: Undertake day-to-day minor repairs, e.g. patching, painting, leaky taps, hinges, caulking, etc. Undertake cyclical / seasonal jobs e.g. clearing gutters, drains, drain gratings, etc. Support with biomass boiler maintenance and receive woodchip deliveries. Support with basic utilities issues as they arise, e.g. heating, plumbing, electrical, etc. Health and safety: Undertake routine safety/compliance checks of all facilities including, among other things, legionella temperature aduits, emergency equipment inspections and tests, etc. Support the FM with risk assessments and work procedures relevant to the role. Maintain accurate records of all work carried out using systems in place for auditing. General duties: Basic joinery, carpentry and build projects done in house, under direction of the FM. Supervise outside contractors to ensure all jobs are carried out to agreed standards. Supervise corporate volunteer groups who support us with gardening or build projects. Support with setup and occasional on-the-day attendance at various events. Undertake other duties as reasonably requested by London Youth's management that ensure the ongoing success of the charity and delivery of excellent customer experiences. What you bring to the role Experience, Knowledge & Skills We do not expect candidates to have expertise in all areas, but at a minimum experience of minor buildings repairs and maintenance and groundskeeping work is essential to this role. Training will be provided to address some gaps where necessary and relevant. Experience with grounds maintenance including tree and lawn care, gardening, etc. Experience of maintenance in heating, plumbing, electrical systems. Demonstrable good practical DIY skills, including decorating, joinery, carpentry, repairs, etc. Experience using power and maintenance tools, including small tractor with mower, jigsaws, strimmers, etc. Demonstrable understanding of Health & Safety regulations relevant to this type of role; the importance of compliance, evidencing and contributing to this. Hold a good level of fitness and able to work outside in variable weather conditions. Experience of conducting regular compliance checks, recording and reporting on them. Able to use digital systems for record keeping, including Microsoft Office and various apps. A current driving licence (tractor experience is also desirable). Qualifications in the use of a chainsaw, power tools, tractor driving, pool plant are desirable. Attributes and Behaviours Someone who takes pride in their work and enjoys getting things done. Customer centric mindset and a firm commitment to customer excellence and safety. Able to quickly establish a rapport and build effective relationships with a wide range of people. Composed demeanor and calm under pressure, able to dynamically prioritse and problem solve. Keen attention to detail, following procedures and recording actions reliably and consistently. Able to work independently, demonstrating proactivity and initiative. Collaborative team player with a willingness to work effectively with others. Self-motivated with a positive attitude, growth mindset and keen willingness to develop. Willing to both give and receive direction from others. Impeccable work ethic with a practical, flexible, and dynamic approach to work. Absolute commitment ot London Youth's principles of equality, diversity and inclusion. You will be able to demonstrate our values of being: Ambitious Collaborative Inclusive Accountable Why work at Woodrow High House Health Care Cash Plan to help cover your healthcare essentials. Free access for you and your family to the Employee Assistance Programme. Free onsite parking. Branded quality uniform provided. Free access to the 'Headspace' app for you and your family. Free access to the Charity Mentoring Network, as a mentee or mentor. Free tea and coffee available in the 'Tea & Coffee Bar'. Free meals provided whilst on duty when the kitchen is serving young people in residence. Magnificent location on a historic estate, surrounded by nature. Cycle to Work scheme. You'll be working with a fantastic team of passionate colleagues across London Youth. An outstanding culture and ethos where staff and visitors enjoy, challenge, and achieve. Occasional supply of sweet - sometimes savoury - always yummy - treats are guaranteed. You will be making a difference to the lives of young people!
Duty Manager Annual Salary: £28,598 - £31,022 (dependent on experience) Location: Impington and Chesterton Job Type: Permanent, Full-time, including weekends, early mornings and evenings Reed are delighted to be working with an educational trust who are seeking a Duty Manager to oversee the smooth and efficient operation of their sports centres, ensuring high standards of staff support, operational excellence, health and safety compliance and customer satisfaction. This role is integral to their team, working closely with Shift Leaders, the Fitness Team and Leisure Assistants to maintain the highest operational standards. Day-to-day of the role: Provide day-to-day support to front-line staff, ensuring excellent service delivery. Assist in overseeing staff on duty and ensure effective completion of tasks. Support staff training and development, including delivering hands-on training and monitoring performance. Coordinate staff schedules and shifts to ensure proper staffing of the facility. Conduct regular operational checks to ensure the facility is clean, safe and in good working order. Manage incident responses, ensuring minimal service disruption. Set up activities in the Sports Hall and swimming pool areas according to daily schedules and safety requirements. Conduct water quality testing and pool plant maintenance in compliance with industry standards. Monitor pool chemical levels and perform regular plant room inspections. Assist in routine facility inspections and compliance audits. Serve as a point of contact for customers, addressing inquiries and resolving issues promptly. Support the execution of community events and program delivery. Required Skills & Qualifications: Proven experience in a similar role, ideally within a sports or leisure facility. Strong leadership and team management skills. Excellent organisational and coordination abilities. Knowledge of health and safety regulations and compliance requirements in a sports or leisure context. Proficiency in using emergency response procedures and operational continuity practices. Effective communication and interpersonal skills. Ability to work flexible hours, including weekends, early mornings, and evenings. Ability to obtain an Enhanced DBS with Barred List clearance. Benefits: 24 days annual leave plus statutory public holidays, increasing with service. Opportunities for professional development and training. Supportive and inclusive work environment. Access to sports facilities and community engagement programs. To apply for the Duty Manager position, please submit your CV detailing your relevant experience and why you are interested in this role.
Jun 30, 2026
Full time
Duty Manager Annual Salary: £28,598 - £31,022 (dependent on experience) Location: Impington and Chesterton Job Type: Permanent, Full-time, including weekends, early mornings and evenings Reed are delighted to be working with an educational trust who are seeking a Duty Manager to oversee the smooth and efficient operation of their sports centres, ensuring high standards of staff support, operational excellence, health and safety compliance and customer satisfaction. This role is integral to their team, working closely with Shift Leaders, the Fitness Team and Leisure Assistants to maintain the highest operational standards. Day-to-day of the role: Provide day-to-day support to front-line staff, ensuring excellent service delivery. Assist in overseeing staff on duty and ensure effective completion of tasks. Support staff training and development, including delivering hands-on training and monitoring performance. Coordinate staff schedules and shifts to ensure proper staffing of the facility. Conduct regular operational checks to ensure the facility is clean, safe and in good working order. Manage incident responses, ensuring minimal service disruption. Set up activities in the Sports Hall and swimming pool areas according to daily schedules and safety requirements. Conduct water quality testing and pool plant maintenance in compliance with industry standards. Monitor pool chemical levels and perform regular plant room inspections. Assist in routine facility inspections and compliance audits. Serve as a point of contact for customers, addressing inquiries and resolving issues promptly. Support the execution of community events and program delivery. Required Skills & Qualifications: Proven experience in a similar role, ideally within a sports or leisure facility. Strong leadership and team management skills. Excellent organisational and coordination abilities. Knowledge of health and safety regulations and compliance requirements in a sports or leisure context. Proficiency in using emergency response procedures and operational continuity practices. Effective communication and interpersonal skills. Ability to work flexible hours, including weekends, early mornings, and evenings. Ability to obtain an Enhanced DBS with Barred List clearance. Benefits: 24 days annual leave plus statutory public holidays, increasing with service. Opportunities for professional development and training. Supportive and inclusive work environment. Access to sports facilities and community engagement programs. To apply for the Duty Manager position, please submit your CV detailing your relevant experience and why you are interested in this role.
GLL is currently recruiting a Duty Manager to join our centre at Botwell Green Sports & Leisure Centre in Hayes, Middlesex within the London Borough of Hillingdon. If you have the skills and ambition to join us as a Duty Manager, there has never been a more exciting time to join us. This is more than a Duty Manager job, it's a career. We're looking for experienced Duty Managers or ambitious and talented Senior Recreation Assistants who are passionate about the leisure industry. So, if you're looking for a desk job, this isn't for you as there's no such thing as a typical day as Duty Manager. That's what makes the role so special. Here, you could be doing anything from unlocking the leisure centre and setting up, to ordering supplies and checking everything is perfect for your customers. Then, once the day is in full swing, you'll ensure it's all running as it should be handling customer queries, managing your team and ensuring the successful operation of the gym, pool and other facilities. Your own development is just as important, as we'll train you to sharpen your skills in this diverse Duty Manager role. If you're a fast-thinker who's calm under pressure, responsible and a natural with people from all walks of life, this is your chance to progress as a Duty Manager. We also look for integrity, a can-do attitude, health and safety knowledge, and a customer service focus, combined with relevant professional qualifications such as NPLQ, First Aid, Fitness Instructor and Pool Plant, or equivalent. From introducing a soft play product and supporting local groups, to organising charity Swimathon's, we've introduced all sorts of initiatives. So, if you've an idea and the drive to improve things even further, we'll listen. What you'll do: A can-do attitude. Ability to maintain a good and positive image of the centre to customers and the public by providing a welcoming, helpful and professional pools and operational service. Assist customers with use of the facilities and activities and to encourage maximum use of the Centre. Prepare areas and equipment for sessions as appropriate. Responsible for the efficient and effective control of the day to day operations and service of the centre, ensuring that security, general cleanliness, customer supervision and equipment checks are maintained. Ensure all pool safety / operating procedures are in place. To maintain all 'good housekeeping' systems and assist management to effect improvement plans for energy conservation and resource maximisation. Supervision of all staff on shift, effectively and efficiently allocating work and carrying out any other duties as required commensurate with posts level of responsibility. Ensure all members of the team are effectively supervised and that all people management procedures are effectively operated within the team (e.g recruitment, absence reporting, qualification maintenance, appraisals, discipline etc). As a charitable social enterprise owned by its staff GLL has a great range of benefits for its employees: A Values driven organisation Learning & development to support career development Good Pension schemes Discounted gym membership for you and your partner. A full time permanent position Industry leading rates of pay opportunity to join the GLL Society and have a say in how we are run plus associated social events Exclusive discounts on our villas in Portugal Exclusive discounts on our Ski chalets in Bulgaria Health assurance Career pathways, professional development are just the start. To ensure you stay at the top of your game, we provide training with practical and theory elements too. Discounts across thousands of retailers (GLL Extras) 25% off Red Letter Days 25% off Buy A Gift 20% off GLL spa experience treatments and associated products. Ride to work scheme Free eye tests and discounted glasses About GLL: As the UK's largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries and children's centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is 'More than a Job', because working with us opens up a wide range of possibilities and opportunities for you, starting with how you work with us. To make sure we're having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community. We offer two different types of work arrangements: A permanent employment contract - part time and full time A flexible worker engagement by joining our flexible worker pool If you are looking for a regular number of hours that you can work, and are flexible to meet the needs of a 7 day a week service, then a full-time or part-time permanent contract might be the right choice for you. So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support or working with children, you'll be able to find your ideal new job at GLL.
Jun 30, 2026
Full time
GLL is currently recruiting a Duty Manager to join our centre at Botwell Green Sports & Leisure Centre in Hayes, Middlesex within the London Borough of Hillingdon. If you have the skills and ambition to join us as a Duty Manager, there has never been a more exciting time to join us. This is more than a Duty Manager job, it's a career. We're looking for experienced Duty Managers or ambitious and talented Senior Recreation Assistants who are passionate about the leisure industry. So, if you're looking for a desk job, this isn't for you as there's no such thing as a typical day as Duty Manager. That's what makes the role so special. Here, you could be doing anything from unlocking the leisure centre and setting up, to ordering supplies and checking everything is perfect for your customers. Then, once the day is in full swing, you'll ensure it's all running as it should be handling customer queries, managing your team and ensuring the successful operation of the gym, pool and other facilities. Your own development is just as important, as we'll train you to sharpen your skills in this diverse Duty Manager role. If you're a fast-thinker who's calm under pressure, responsible and a natural with people from all walks of life, this is your chance to progress as a Duty Manager. We also look for integrity, a can-do attitude, health and safety knowledge, and a customer service focus, combined with relevant professional qualifications such as NPLQ, First Aid, Fitness Instructor and Pool Plant, or equivalent. From introducing a soft play product and supporting local groups, to organising charity Swimathon's, we've introduced all sorts of initiatives. So, if you've an idea and the drive to improve things even further, we'll listen. What you'll do: A can-do attitude. Ability to maintain a good and positive image of the centre to customers and the public by providing a welcoming, helpful and professional pools and operational service. Assist customers with use of the facilities and activities and to encourage maximum use of the Centre. Prepare areas and equipment for sessions as appropriate. Responsible for the efficient and effective control of the day to day operations and service of the centre, ensuring that security, general cleanliness, customer supervision and equipment checks are maintained. Ensure all pool safety / operating procedures are in place. To maintain all 'good housekeeping' systems and assist management to effect improvement plans for energy conservation and resource maximisation. Supervision of all staff on shift, effectively and efficiently allocating work and carrying out any other duties as required commensurate with posts level of responsibility. Ensure all members of the team are effectively supervised and that all people management procedures are effectively operated within the team (e.g recruitment, absence reporting, qualification maintenance, appraisals, discipline etc). As a charitable social enterprise owned by its staff GLL has a great range of benefits for its employees: A Values driven organisation Learning & development to support career development Good Pension schemes Discounted gym membership for you and your partner. A full time permanent position Industry leading rates of pay opportunity to join the GLL Society and have a say in how we are run plus associated social events Exclusive discounts on our villas in Portugal Exclusive discounts on our Ski chalets in Bulgaria Health assurance Career pathways, professional development are just the start. To ensure you stay at the top of your game, we provide training with practical and theory elements too. Discounts across thousands of retailers (GLL Extras) 25% off Red Letter Days 25% off Buy A Gift 20% off GLL spa experience treatments and associated products. Ride to work scheme Free eye tests and discounted glasses About GLL: As the UK's largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries and children's centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is 'More than a Job', because working with us opens up a wide range of possibilities and opportunities for you, starting with how you work with us. To make sure we're having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community. We offer two different types of work arrangements: A permanent employment contract - part time and full time A flexible worker engagement by joining our flexible worker pool If you are looking for a regular number of hours that you can work, and are flexible to meet the needs of a 7 day a week service, then a full-time or part-time permanent contract might be the right choice for you. So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support or working with children, you'll be able to find your ideal new job at GLL.
Are you a dynamic and motivated leader with a passion for wellness and exceptional hospitality? We're looking for a Spa & Club Front of House Manager to oversee our clients front-of-house operations, ensuring a seamless and welcoming experience for their guests. If you thrive in a fast-paced environment and are dedicated to delivering outstanding customer service, we'd love to hear from you! The Role: Duty Management: Oversee daily operations during assigned shifts, ensuring smooth and efficient operation Team Leadership: Conduct regular team meetings to facilitate communication, foster new ideas, and monitor team performance. Promote achievements and identify areas for improvement Customer Service: Ensure prompt and accurate handling of customer enquiries and bookings. Address and resolve customer complaints effectively VIP & Group Management: Take control of all VIP, journalists and press arrivals, ensuring a seamless experience Interdepartmental Collaboration: Build and maintain strong relationships with other departments to enhance overall service delivery Performance Appraisals: Collaborate with the Spa Manager to conduct meaningful bi-annual appraisals for all team members Staff Management: Oversee staff absence, holidays, and sickness. Manage the team rota and approve shifts for timely payroll processing. Ensure part-time staff needs are met Facility Maintenance: Ensure that the spa's public spaces are well-maintained, tidy, and spotless at all times Food & Beverage Oversight: Manage and review food and beverage service, control beverage stock, and conduct allergen training for staff Revenue Growth: Liaise with the Spa Manager and Spa Director to explore revenue enhancement opportunities and innovative ideas for departmental growth Cleaning Standards: Coordinate with the cleaning team to maintain high cleaning standards in all spa areas Treatment Revenue Management: Manage online late availability in collaboration with the Treatments Manager Operational Responsibilities: Responsible for the opening and closing of the spa, processing and reconciling daily business transactions, and efficiently managing family swim time sessions Inventory Management: Conduct monthly stock takes of towels and robes, and oversee the ordering of stock as required Compliance: Ensure adherence to GDPR regulations at reception and oversee the functionality of reception equipment Miscellaneous Tasks: Carry out any reasonable tasks requested by the Management Team to ensure smooth spa operations. Be willing to step in during emergencies as needed Skills: Proven experience in a managerial role preferably within a spa or hospitality setting. Strong leadership and team management skills Excellent customer service and communication abilities Ability to handle complaints and resolve issues effectively Proficiency in scheduling software Flexibility to work varied shifts, including evenings and weekends
Jun 30, 2026
Full time
Are you a dynamic and motivated leader with a passion for wellness and exceptional hospitality? We're looking for a Spa & Club Front of House Manager to oversee our clients front-of-house operations, ensuring a seamless and welcoming experience for their guests. If you thrive in a fast-paced environment and are dedicated to delivering outstanding customer service, we'd love to hear from you! The Role: Duty Management: Oversee daily operations during assigned shifts, ensuring smooth and efficient operation Team Leadership: Conduct regular team meetings to facilitate communication, foster new ideas, and monitor team performance. Promote achievements and identify areas for improvement Customer Service: Ensure prompt and accurate handling of customer enquiries and bookings. Address and resolve customer complaints effectively VIP & Group Management: Take control of all VIP, journalists and press arrivals, ensuring a seamless experience Interdepartmental Collaboration: Build and maintain strong relationships with other departments to enhance overall service delivery Performance Appraisals: Collaborate with the Spa Manager to conduct meaningful bi-annual appraisals for all team members Staff Management: Oversee staff absence, holidays, and sickness. Manage the team rota and approve shifts for timely payroll processing. Ensure part-time staff needs are met Facility Maintenance: Ensure that the spa's public spaces are well-maintained, tidy, and spotless at all times Food & Beverage Oversight: Manage and review food and beverage service, control beverage stock, and conduct allergen training for staff Revenue Growth: Liaise with the Spa Manager and Spa Director to explore revenue enhancement opportunities and innovative ideas for departmental growth Cleaning Standards: Coordinate with the cleaning team to maintain high cleaning standards in all spa areas Treatment Revenue Management: Manage online late availability in collaboration with the Treatments Manager Operational Responsibilities: Responsible for the opening and closing of the spa, processing and reconciling daily business transactions, and efficiently managing family swim time sessions Inventory Management: Conduct monthly stock takes of towels and robes, and oversee the ordering of stock as required Compliance: Ensure adherence to GDPR regulations at reception and oversee the functionality of reception equipment Miscellaneous Tasks: Carry out any reasonable tasks requested by the Management Team to ensure smooth spa operations. Be willing to step in during emergencies as needed Skills: Proven experience in a managerial role preferably within a spa or hospitality setting. Strong leadership and team management skills Excellent customer service and communication abilities Ability to handle complaints and resolve issues effectively Proficiency in scheduling software Flexibility to work varied shifts, including evenings and weekends
Assistant Manager (6-Month Fixed-Term Contract) Warwick £30,000 + 10% Bonus (pro-rata) Calling All Hotel, Retail & Hospitality Managers! Are you an Assistant Hotel Manager, Duty Manager, Front Office Manager, Operations Manager or Hospitality Leader looking for a fresh challenge? We're recruiting for a premium residential living brand seeking a hands-on Assistant Manager to support the day-to-day operation of a high-quality residence in Warwick. This is a fantastic opportunity to utilise your hospitality leadership, customer service and operational management skills in a role that offers a better work-life balance than many traditional hotel environments. The Role You'll support the Residence Manager in delivering an exceptional resident experience while leading a front-of-house and operational team. Key responsibilities include: Leading and motivating a customer-focused team Delivering exceptional resident and guest experiences Maintaining high operational and presentation standards Supporting facilities, maintenance and contractor management Ensuring Health & Safety and compliance standards are met Assisting with events, resident engagement and community building Supporting operational performance and day-to-day building management About You Management experience within hotels, hospitality, serviced apartments or leisure Passion for customer service and people leadership Strong organisational and problem-solving skills A proactive, hands-on management style Experience managing standards, compliance and operational performance What's In It For You? £30,000 salary (Pro-rata) 10% bonus (pro-rata) 30 days holiday (pro rata) Birthday off Pension and wellbeing benefits Excellent work-life balance Opportunity to gain experience within a fast-growing residential living sector Immediate starters and candidates on short notice periods are highly desirable.
Jun 30, 2026
Full time
Assistant Manager (6-Month Fixed-Term Contract) Warwick £30,000 + 10% Bonus (pro-rata) Calling All Hotel, Retail & Hospitality Managers! Are you an Assistant Hotel Manager, Duty Manager, Front Office Manager, Operations Manager or Hospitality Leader looking for a fresh challenge? We're recruiting for a premium residential living brand seeking a hands-on Assistant Manager to support the day-to-day operation of a high-quality residence in Warwick. This is a fantastic opportunity to utilise your hospitality leadership, customer service and operational management skills in a role that offers a better work-life balance than many traditional hotel environments. The Role You'll support the Residence Manager in delivering an exceptional resident experience while leading a front-of-house and operational team. Key responsibilities include: Leading and motivating a customer-focused team Delivering exceptional resident and guest experiences Maintaining high operational and presentation standards Supporting facilities, maintenance and contractor management Ensuring Health & Safety and compliance standards are met Assisting with events, resident engagement and community building Supporting operational performance and day-to-day building management About You Management experience within hotels, hospitality, serviced apartments or leisure Passion for customer service and people leadership Strong organisational and problem-solving skills A proactive, hands-on management style Experience managing standards, compliance and operational performance What's In It For You? £30,000 salary (Pro-rata) 10% bonus (pro-rata) 30 days holiday (pro rata) Birthday off Pension and wellbeing benefits Excellent work-life balance Opportunity to gain experience within a fast-growing residential living sector Immediate starters and candidates on short notice periods are highly desirable.
Assistant Manager (6-Month Fixed-Term Contract) Edinburgh £30,000 + 10% Bonus (pro-rata) Calling All Hotel, Retail & Hospitality Managers! Are you an Assistant Hotel Manager, Duty Manager, Front Office Manager, Operations Manager or Hospitality Leader looking for a fresh challenge? We're recruiting for a premium residential living brand seeking a hands-on Assistant Manager to support the day-to-day operation of a high-quality residence in Edinburgh. This is a fantastic opportunity to utilise your hospitality leadership, customer service and operational management skills in a role that offers a better work-life balance than many traditional hotel environments. The Role You'll support the Residence Manager in delivering an exceptional resident experience while leading a front-of-house and operational team. Key responsibilities include: Leading and motivating a customer-focused team Delivering exceptional resident and guest experiences Maintaining high operational and presentation standards Supporting facilities, maintenance and contractor management Ensuring Health & Safety and compliance standards are met Assisting with events, resident engagement and community building Supporting operational performance and day-to-day building management About You Management experience within hotels, hospitality, serviced apartments or leisure Passion for customer service and people leadership Strong organisational and problem-solving skills A proactive, hands-on management style Experience managing standards, compliance and operational performance What's In It For You? £30,000 salary (Pro-rata) 10% bonus (pro-rata) 30 days holiday (pro rata) Birthday off Pension and wellbeing benefits Excellent work-life balance Opportunity to gain experience within a fast-growing residential living sector Immediate starters and candidates on short notice periods are highly desirable.
Jun 30, 2026
Full time
Assistant Manager (6-Month Fixed-Term Contract) Edinburgh £30,000 + 10% Bonus (pro-rata) Calling All Hotel, Retail & Hospitality Managers! Are you an Assistant Hotel Manager, Duty Manager, Front Office Manager, Operations Manager or Hospitality Leader looking for a fresh challenge? We're recruiting for a premium residential living brand seeking a hands-on Assistant Manager to support the day-to-day operation of a high-quality residence in Edinburgh. This is a fantastic opportunity to utilise your hospitality leadership, customer service and operational management skills in a role that offers a better work-life balance than many traditional hotel environments. The Role You'll support the Residence Manager in delivering an exceptional resident experience while leading a front-of-house and operational team. Key responsibilities include: Leading and motivating a customer-focused team Delivering exceptional resident and guest experiences Maintaining high operational and presentation standards Supporting facilities, maintenance and contractor management Ensuring Health & Safety and compliance standards are met Assisting with events, resident engagement and community building Supporting operational performance and day-to-day building management About You Management experience within hotels, hospitality, serviced apartments or leisure Passion for customer service and people leadership Strong organisational and problem-solving skills A proactive, hands-on management style Experience managing standards, compliance and operational performance What's In It For You? £30,000 salary (Pro-rata) 10% bonus (pro-rata) 30 days holiday (pro rata) Birthday off Pension and wellbeing benefits Excellent work-life balance Opportunity to gain experience within a fast-growing residential living sector Immediate starters and candidates on short notice periods are highly desirable.
Our Keyguards (Motorbike Emergency Response Riders) are the super heroes of our business. They provide help and a first-class response service to our customers - from responding to alarm activations and securing properties, to delivering a forgotten passport to a stressed traveller at the airport; every shift offers a new challenge. In this dual-role position, you will act as both a Key Guard and a vital support to the Shift Manager, playing a pivotal part in delivering a second-to-none emergency response service. You will lead by example, demonstrating the professional standards and behaviours expected of all Key Guards while ensuring operational excellence at all times. This fast-paced, varied role requires professionalism, reliability, and a proactive mindset to consistently exceed customer expectations So, if this sounds like the perfect opportunity, you may just be the person we are looking for to fulfil the role of a Shift Team Leader within our Keyholding team at Banham. Who are we? Celebrating our Centenary, Banham is a family-owned, family-run business that has been providing security solutions since 1926. We operate throughout London and the Home Counties, offering a comprehensive service on all aspects of physical and electronic security. Most important, however, are the people who make up Banham. Our dedicated employees live and breathe collaboration; they inspire and learn from each other while upholding our standards of People, Service and Quality alongside our core values of Family, Pride and Trust . Employees who began their Banham careers as trainees now head our key departments, and we are proud to foster a working environment that encourages staff to stay with us for many years through continual training, internal mobility and development opportunities. What you will be doing? Perform as an exempla Key Guard, executing the required duties, upholding the highest of standards for the Banham brand and acting as a role model for our other Key Guards. Coordinate and assign activations and outstanding jobs to the Key Guard team Monitor response times and performance to ensure service standards are consistently exceeded Act as the first point of escalation for team queries, concerns, and complaints Step in for the Shift Manager when needed, including overseeing vehicle safety checks and maintenance planning Support and deputise for the Shift Manager to keep operations running smoothly at all times Manage client communication, both inbound and outbound, to support the Office team during office hours and act as a primary contact outside of those hours Handle People matters professionally and sensitively, including absence, performance, grievance and sickness Carry out regular audits (daily and quarterly), ensuring all records are accurate and compliant Identify and resolve rota or scheduling issues proactively Train, coach, and support both new and existing team members Represent Banham with professionalism at all times, whether on duty or in company uniform/vehicles Take on additional responsibilities as required to support the team and wider operation NB - this is shift based work - working rotating week on week off 12hr shifts of nights and days. (Days 6am-6pm and Nights 6pm-6am) What can you bring to Banham? Class 2 Motorbike licence holder (minimum of 1 year for insurance purposes) with good knowledge of London roads and the challenges that riding in London presents (Essential) SIA Front line licence Good MS skills to enable report writing Calm under pressure Strong work ethic Good time management Good attention to detail What will you get in return? You will be entitled to a competitive salary of £33, 850 and a great range of benefits including: 23 Shift days Annual Leave Sick Pay that increases with length of service £1000 Motorbike Clothing Kit annual allowance Subsidised Private Medical Cover after completing and passing probationary period Annual season ticket loan & Banham interest-free loan Cycle to work & Home & Tech scheme (each up to the value of £2k) Recruitment referral bonus scheme earning up to £1,000 per successful referral (T&Cs apply) Gym discount of up to 25% (depending on Gym/Centre provider) at over 4,000 gyms, leisure centres, and yoga/Pilates studios Auto-enrolment into our pension scheme Training and development opportunities (including day releases for studies/exams) Company equipment tailored to your role (laptop, mobile, additional screens) Up to 50% off Banham products Banham Social Events Employee recognition rewards and moments of magic prizes Byond card - a workplace benefit to access exclusive offers and discounts on your everyday spend. Personal Accident Insurance Scheme - Accidents at work and outside of work are both covered, including personal attacks and sport-related injuries An employee assistance program (EAP) - a 24/7 free, confidential advice service for help with personal and professional problems. This benefit is available from day 1 and extends to your family Charity events throughout the year - Banham is proud to be working with The Royal Marsden Cancer Charity and sponsoring The Banham Marsden March since 2010. Over £17 million has been raised to make a difference for patients across the UK and the world for The Royal Marsden Trust. If you share our values and have the drive and enthusiasm to help us fulfil our vision, of significant growth, we would love to hear from you. Please click APPLY now to register your interest. Banham is an equal opportunities employer providing employment to its team members and applicants without regard for their sex, gender, race, national origin, religion, age, sexual orientation, disability, or any other category protected by law. We welcome diversity and provide equal opportunities to applicants, based on experience, talent, and qualification for the job.
Jun 30, 2026
Full time
Our Keyguards (Motorbike Emergency Response Riders) are the super heroes of our business. They provide help and a first-class response service to our customers - from responding to alarm activations and securing properties, to delivering a forgotten passport to a stressed traveller at the airport; every shift offers a new challenge. In this dual-role position, you will act as both a Key Guard and a vital support to the Shift Manager, playing a pivotal part in delivering a second-to-none emergency response service. You will lead by example, demonstrating the professional standards and behaviours expected of all Key Guards while ensuring operational excellence at all times. This fast-paced, varied role requires professionalism, reliability, and a proactive mindset to consistently exceed customer expectations So, if this sounds like the perfect opportunity, you may just be the person we are looking for to fulfil the role of a Shift Team Leader within our Keyholding team at Banham. Who are we? Celebrating our Centenary, Banham is a family-owned, family-run business that has been providing security solutions since 1926. We operate throughout London and the Home Counties, offering a comprehensive service on all aspects of physical and electronic security. Most important, however, are the people who make up Banham. Our dedicated employees live and breathe collaboration; they inspire and learn from each other while upholding our standards of People, Service and Quality alongside our core values of Family, Pride and Trust . Employees who began their Banham careers as trainees now head our key departments, and we are proud to foster a working environment that encourages staff to stay with us for many years through continual training, internal mobility and development opportunities. What you will be doing? Perform as an exempla Key Guard, executing the required duties, upholding the highest of standards for the Banham brand and acting as a role model for our other Key Guards. Coordinate and assign activations and outstanding jobs to the Key Guard team Monitor response times and performance to ensure service standards are consistently exceeded Act as the first point of escalation for team queries, concerns, and complaints Step in for the Shift Manager when needed, including overseeing vehicle safety checks and maintenance planning Support and deputise for the Shift Manager to keep operations running smoothly at all times Manage client communication, both inbound and outbound, to support the Office team during office hours and act as a primary contact outside of those hours Handle People matters professionally and sensitively, including absence, performance, grievance and sickness Carry out regular audits (daily and quarterly), ensuring all records are accurate and compliant Identify and resolve rota or scheduling issues proactively Train, coach, and support both new and existing team members Represent Banham with professionalism at all times, whether on duty or in company uniform/vehicles Take on additional responsibilities as required to support the team and wider operation NB - this is shift based work - working rotating week on week off 12hr shifts of nights and days. (Days 6am-6pm and Nights 6pm-6am) What can you bring to Banham? Class 2 Motorbike licence holder (minimum of 1 year for insurance purposes) with good knowledge of London roads and the challenges that riding in London presents (Essential) SIA Front line licence Good MS skills to enable report writing Calm under pressure Strong work ethic Good time management Good attention to detail What will you get in return? You will be entitled to a competitive salary of £33, 850 and a great range of benefits including: 23 Shift days Annual Leave Sick Pay that increases with length of service £1000 Motorbike Clothing Kit annual allowance Subsidised Private Medical Cover after completing and passing probationary period Annual season ticket loan & Banham interest-free loan Cycle to work & Home & Tech scheme (each up to the value of £2k) Recruitment referral bonus scheme earning up to £1,000 per successful referral (T&Cs apply) Gym discount of up to 25% (depending on Gym/Centre provider) at over 4,000 gyms, leisure centres, and yoga/Pilates studios Auto-enrolment into our pension scheme Training and development opportunities (including day releases for studies/exams) Company equipment tailored to your role (laptop, mobile, additional screens) Up to 50% off Banham products Banham Social Events Employee recognition rewards and moments of magic prizes Byond card - a workplace benefit to access exclusive offers and discounts on your everyday spend. Personal Accident Insurance Scheme - Accidents at work and outside of work are both covered, including personal attacks and sport-related injuries An employee assistance program (EAP) - a 24/7 free, confidential advice service for help with personal and professional problems. This benefit is available from day 1 and extends to your family Charity events throughout the year - Banham is proud to be working with The Royal Marsden Cancer Charity and sponsoring The Banham Marsden March since 2010. Over £17 million has been raised to make a difference for patients across the UK and the world for The Royal Marsden Trust. If you share our values and have the drive and enthusiasm to help us fulfil our vision, of significant growth, we would love to hear from you. Please click APPLY now to register your interest. Banham is an equal opportunities employer providing employment to its team members and applicants without regard for their sex, gender, race, national origin, religion, age, sexual orientation, disability, or any other category protected by law. We welcome diversity and provide equal opportunities to applicants, based on experience, talent, and qualification for the job.
Leisure Duty Manager An exciting opportunity for a Leisure Duty Manager to lead daily operations across busy leisure, fitness and sports facilities. Ideal for candidates with leisure management, sports centre operations, swimming pool supervision, customer service and team leadership experience. If you've also worked in the following roles, we'd also like to hear from you: Assistant Leisure Centre Manager, Leisure Supervisor, Duty Manager, Leisure Operations Supervisor, Recreation Manager, Senior Leisure Duty Manager, Leisure Centre Manager, Sports Centre Manager, Leisure Centre Duty Manager SALARY: £31,668 per annum (£27,779 per annum + 14% Shift Allowance) + Benefits LOCATION: Hedge End, Southampton, Hampshire JOB TYPE: Full-Time, Permanent WORKING HOURS: 37 hours per week on average, 52 weeks per year. Two-week rolling shift pattern including evenings, weekends and bank holidays JOB OVERVIEW We have a fantastic new job opportunity for a Leisure Duty Manager to support the day-to-day operation of busy leisure and sports facilities serving the local community. As a Leisure Duty Manager you will lead operational teams, oversee swimming pool and fitness suite operations, maintain excellent customer service standards, support membership retention and ensure health and safety compliance across multiple facilities. Working closely with management colleagues, you will help deliver sports programmes, swim school activities, community events and leisure services whilst ensuring facilities remain safe, welcoming and fully operational. The Leisure Duty Manager will play a key role in staff supervision, leisure operations, sports centre management, customer engagement, marketing initiatives and the continued development of the organisation's facilities and services. DUTIES Your duties as the Leisure Duty Manager include: Lead Daily Operations: Oversee the smooth running of leisure centres, sports facilities, swimming pools and fitness areas Manage Staff Teams: Supervise, support and develop operational, fitness and instructor staff during shifts Maintain Health and Safety Standards: Ensure facilities operate safely and comply with all relevant procedures and regulations Support Swim School Development: Assist with programme delivery, administration, promotion and growth initiatives Drive Membership Retention: Implement customer engagement and retention programmes to support business objectives Oversee Facility Presentation: Maintain high standards of cleanliness, security and customer experience Coordinate Sports Programmes: Support the delivery of activities, events, swimming lessons and community programmes Monitor Financial Procedures: Complete cash handling, banking preparation and audit-compliant administrative tasks Support Marketing Activities: Assist with website content, social media updates and promotional campaigns Provide Excellent Customer Service: Build positive relationships with customers, clubs, visitors and stakeholders CANDIDATE REQUIREMENTS Essential NPLQ - National Pool Lifeguard Qualification Previous experience in leisure management, leisure supervision or sports centre operations Good understanding of the leisure industry Extensive knowledge of leisure centre, swimming pool and fitness facility operations Excellent communication and interpersonal skills Proven experience of leading and motivating teams Strong organisational skills and attention to detail Flexible approach to working hours and operational requirements Desirable Fitness Instructor Level 2 qualification Pool Plant Operation qualification Swim Teaching Level 1 or Level 2 qualification Recognised qualification in Leisure Management or NVQ Level 3 Experience with membership retention, leisure marketing and programme development BENEFITS Enrolment in one of the UK's largest public sector pension schemes A tax efficient Cycle-to-Work scheme through salary sacrifice A tax efficient IT Leasing scheme through salary sacrifice Friendly and sociable colleagues Staff membership rates to the modern on-site Leisure Centre Good transport links Free on-site car parking The school is committed to safeguarding and promoting the welfare of children and young people, and all staff and volunteers are expected to share this commitment. Successful candidates will be subject to DBS and other relevant employment checks. The school reserves the right to close vacancies early. APPLY TODAY By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14845 Full-Time, Permanent, Leisure Club Management Jobs, Careers and Vacancies. Find a new job and work in Hedge End, Southampton, Hampshire. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ
Jun 30, 2026
Full time
Leisure Duty Manager An exciting opportunity for a Leisure Duty Manager to lead daily operations across busy leisure, fitness and sports facilities. Ideal for candidates with leisure management, sports centre operations, swimming pool supervision, customer service and team leadership experience. If you've also worked in the following roles, we'd also like to hear from you: Assistant Leisure Centre Manager, Leisure Supervisor, Duty Manager, Leisure Operations Supervisor, Recreation Manager, Senior Leisure Duty Manager, Leisure Centre Manager, Sports Centre Manager, Leisure Centre Duty Manager SALARY: £31,668 per annum (£27,779 per annum + 14% Shift Allowance) + Benefits LOCATION: Hedge End, Southampton, Hampshire JOB TYPE: Full-Time, Permanent WORKING HOURS: 37 hours per week on average, 52 weeks per year. Two-week rolling shift pattern including evenings, weekends and bank holidays JOB OVERVIEW We have a fantastic new job opportunity for a Leisure Duty Manager to support the day-to-day operation of busy leisure and sports facilities serving the local community. As a Leisure Duty Manager you will lead operational teams, oversee swimming pool and fitness suite operations, maintain excellent customer service standards, support membership retention and ensure health and safety compliance across multiple facilities. Working closely with management colleagues, you will help deliver sports programmes, swim school activities, community events and leisure services whilst ensuring facilities remain safe, welcoming and fully operational. The Leisure Duty Manager will play a key role in staff supervision, leisure operations, sports centre management, customer engagement, marketing initiatives and the continued development of the organisation's facilities and services. DUTIES Your duties as the Leisure Duty Manager include: Lead Daily Operations: Oversee the smooth running of leisure centres, sports facilities, swimming pools and fitness areas Manage Staff Teams: Supervise, support and develop operational, fitness and instructor staff during shifts Maintain Health and Safety Standards: Ensure facilities operate safely and comply with all relevant procedures and regulations Support Swim School Development: Assist with programme delivery, administration, promotion and growth initiatives Drive Membership Retention: Implement customer engagement and retention programmes to support business objectives Oversee Facility Presentation: Maintain high standards of cleanliness, security and customer experience Coordinate Sports Programmes: Support the delivery of activities, events, swimming lessons and community programmes Monitor Financial Procedures: Complete cash handling, banking preparation and audit-compliant administrative tasks Support Marketing Activities: Assist with website content, social media updates and promotional campaigns Provide Excellent Customer Service: Build positive relationships with customers, clubs, visitors and stakeholders CANDIDATE REQUIREMENTS Essential NPLQ - National Pool Lifeguard Qualification Previous experience in leisure management, leisure supervision or sports centre operations Good understanding of the leisure industry Extensive knowledge of leisure centre, swimming pool and fitness facility operations Excellent communication and interpersonal skills Proven experience of leading and motivating teams Strong organisational skills and attention to detail Flexible approach to working hours and operational requirements Desirable Fitness Instructor Level 2 qualification Pool Plant Operation qualification Swim Teaching Level 1 or Level 2 qualification Recognised qualification in Leisure Management or NVQ Level 3 Experience with membership retention, leisure marketing and programme development BENEFITS Enrolment in one of the UK's largest public sector pension schemes A tax efficient Cycle-to-Work scheme through salary sacrifice A tax efficient IT Leasing scheme through salary sacrifice Friendly and sociable colleagues Staff membership rates to the modern on-site Leisure Centre Good transport links Free on-site car parking The school is committed to safeguarding and promoting the welfare of children and young people, and all staff and volunteers are expected to share this commitment. Successful candidates will be subject to DBS and other relevant employment checks. The school reserves the right to close vacancies early. APPLY TODAY By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14845 Full-Time, Permanent, Leisure Club Management Jobs, Careers and Vacancies. Find a new job and work in Hedge End, Southampton, Hampshire. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ
Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. W e are on the look out for a passionate Health and Safety Manager to join our team! As Health and Safety Manager you will regularly act as Duty Manager, taking accountability for ensuring the smooth operation of the club and ensuring day to day health & safety and compliance regulations are adhered to . Y ou will lead a team and ensur e all are trained in line with company expectations as well as manage a team of self-employed contactors. We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential. Some of our perks : Free Club Membership for you and your family! Discount on food and drinks. Discounts on Swimming, Tennis Lessons, and Personal Training. Opportunities for Career Advancement through internal training and development. Wagestream App : Get paid on demand ! Access to our Benefits Suite . About you : As Health and Safety Manager , we are looking for someone who: Has an IOSH / NEBOSH or other relevant, recognised H&S qualification Relevant Facilities Management Qualification (HND, Diploma etc) Strong understanding and experience of Health and Safety regulations Experience in managing the maintenance and upkeep of a facility. Experience in managing a team in a service led facility"(e.g. restaurant, attraction, retail unit, sporting or leisure facility)" Passionate about customer service. Join us and help us create a thriving and inclusive culture . Together, we're m ore than a C lub!
Jun 30, 2026
Full time
Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. W e are on the look out for a passionate Health and Safety Manager to join our team! As Health and Safety Manager you will regularly act as Duty Manager, taking accountability for ensuring the smooth operation of the club and ensuring day to day health & safety and compliance regulations are adhered to . Y ou will lead a team and ensur e all are trained in line with company expectations as well as manage a team of self-employed contactors. We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential. Some of our perks : Free Club Membership for you and your family! Discount on food and drinks. Discounts on Swimming, Tennis Lessons, and Personal Training. Opportunities for Career Advancement through internal training and development. Wagestream App : Get paid on demand ! Access to our Benefits Suite . About you : As Health and Safety Manager , we are looking for someone who: Has an IOSH / NEBOSH or other relevant, recognised H&S qualification Relevant Facilities Management Qualification (HND, Diploma etc) Strong understanding and experience of Health and Safety regulations Experience in managing the maintenance and upkeep of a facility. Experience in managing a team in a service led facility"(e.g. restaurant, attraction, retail unit, sporting or leisure facility)" Passionate about customer service. Join us and help us create a thriving and inclusive culture . Together, we're m ore than a C lub!
David Lloyd Clubs
Flackwell Heath, Buckinghamshire
Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. W e are on the look out for a passionate Health and Safety Manager to join our team! As Health and Safety Manager you will regularly act as Duty Manager, taking accountability for ensuring the smooth operation of the club and ensuring day to day health & safety and compliance regulations are adhered to . Y ou will lead a team and ensur e all are trained in line with company expectations as well as manage a team of self-employed contactors. We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential. Some of our perks : Free Club Membership for you and your family! Discount on food and drinks. Discounts on Swimming, Tennis Lessons, and Personal Training. Opportunities for Career Advancement through internal training and development. Wagestream App : Get paid on demand ! Access to our Benefits Suite . About you : As Health and Safety Manager , we are looking for someone who: Has an IOSH / NEBOSH or other relevant, recognised H&S qualification Relevant Facilities Management Qualification (HND, Diploma etc) Strong understanding and experience of Health and Safety regulations Experience in managing the maintenance and upkeep of a facility. Experience in managing a team in a service led facility"(e.g. restaurant, attraction, retail unit, sporting or leisure facility)" Passionate about customer service. Join us and help us create a thriving and inclusive culture . Together, we're m ore than a C lub!
Jun 30, 2026
Full time
Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. W e are on the look out for a passionate Health and Safety Manager to join our team! As Health and Safety Manager you will regularly act as Duty Manager, taking accountability for ensuring the smooth operation of the club and ensuring day to day health & safety and compliance regulations are adhered to . Y ou will lead a team and ensur e all are trained in line with company expectations as well as manage a team of self-employed contactors. We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential. Some of our perks : Free Club Membership for you and your family! Discount on food and drinks. Discounts on Swimming, Tennis Lessons, and Personal Training. Opportunities for Career Advancement through internal training and development. Wagestream App : Get paid on demand ! Access to our Benefits Suite . About you : As Health and Safety Manager , we are looking for someone who: Has an IOSH / NEBOSH or other relevant, recognised H&S qualification Relevant Facilities Management Qualification (HND, Diploma etc) Strong understanding and experience of Health and Safety regulations Experience in managing the maintenance and upkeep of a facility. Experience in managing a team in a service led facility"(e.g. restaurant, attraction, retail unit, sporting or leisure facility)" Passionate about customer service. Join us and help us create a thriving and inclusive culture . Together, we're m ore than a C lub!
Director of Sales Cambridge, competitive salary This is an exceptional opportunity for a Director of Sales to join an internationally recognised hotel group that is continuing to invest heavily in growth, people and development. My client offers far more than a traditional hotel sales role; this is an opportunity to influence commercial performance, shape sales strategy and play a key role within a high-profile hotel in one of the UK's most vibrant and successful cities. With outstanding internal development programmes and genuine progression opportunities across an expanding international portfolio, this Director of Sales position is ideal for an ambitious hospitality sales professional looking to take the next step in their career. As Director of Sales, you will lead the commercial sales function, driving revenue growth across corporate, meetings, events and leisure segments while developing new business opportunities and strengthening existing relationships. Working closely with the General Manager and Revenue teams, the Director of Sales will have the opportunity to influence pricing strategies, identify new market opportunities and deliver innovative sales initiatives that maximise hotel performance. This role will suit a commercially minded sales leader who enjoys building high-performing teams, creating strategic partnerships and delivering measurable results within a customer-focused hospitality environment. Alongside a rewarding career path, you'll benefit from: Performance-related bonus scheme Extensive career progression opportunities within an international hotel group Industry-leading on-site development programmes £60 employee room rate across group hotels 50% discount on food and beverage across all properties Friends and Family accommodation discounts Additional annual leave for long service Free meals whilst on duty Pension scheme Employee Assistance Programme Cycle to Work Scheme Regular team-building events and staff appreciation initiatives What makes this Director of Sales role particularly exciting is the opportunity to join a business that is renowned for developing talent from within. My client is one of the fastest-growing hotel groups in Europe, with ambitious expansion plans and a strong reputation for investing in its people. The Cambridge hotel is a key property within the portfolio, providing the successful Director of Sales with significant visibility, influence and the chance to contribute to the ongoing success of a market-leading hospitality business. You'll be joining a collaborative leadership team where innovation, ambition and professional development are genuinely encouraged. If you're a driven Director of Sales looking for a role that combines commercial responsibility, career progression and the backing of a highly respected international hotel group, we'd love to hear from you. Apply today to discover more about this exciting Director of Sales opportunity in Cambridge.
Jun 30, 2026
Full time
Director of Sales Cambridge, competitive salary This is an exceptional opportunity for a Director of Sales to join an internationally recognised hotel group that is continuing to invest heavily in growth, people and development. My client offers far more than a traditional hotel sales role; this is an opportunity to influence commercial performance, shape sales strategy and play a key role within a high-profile hotel in one of the UK's most vibrant and successful cities. With outstanding internal development programmes and genuine progression opportunities across an expanding international portfolio, this Director of Sales position is ideal for an ambitious hospitality sales professional looking to take the next step in their career. As Director of Sales, you will lead the commercial sales function, driving revenue growth across corporate, meetings, events and leisure segments while developing new business opportunities and strengthening existing relationships. Working closely with the General Manager and Revenue teams, the Director of Sales will have the opportunity to influence pricing strategies, identify new market opportunities and deliver innovative sales initiatives that maximise hotel performance. This role will suit a commercially minded sales leader who enjoys building high-performing teams, creating strategic partnerships and delivering measurable results within a customer-focused hospitality environment. Alongside a rewarding career path, you'll benefit from: Performance-related bonus scheme Extensive career progression opportunities within an international hotel group Industry-leading on-site development programmes £60 employee room rate across group hotels 50% discount on food and beverage across all properties Friends and Family accommodation discounts Additional annual leave for long service Free meals whilst on duty Pension scheme Employee Assistance Programme Cycle to Work Scheme Regular team-building events and staff appreciation initiatives What makes this Director of Sales role particularly exciting is the opportunity to join a business that is renowned for developing talent from within. My client is one of the fastest-growing hotel groups in Europe, with ambitious expansion plans and a strong reputation for investing in its people. The Cambridge hotel is a key property within the portfolio, providing the successful Director of Sales with significant visibility, influence and the chance to contribute to the ongoing success of a market-leading hospitality business. You'll be joining a collaborative leadership team where innovation, ambition and professional development are genuinely encouraged. If you're a driven Director of Sales looking for a role that combines commercial responsibility, career progression and the backing of a highly respected international hotel group, we'd love to hear from you. Apply today to discover more about this exciting Director of Sales opportunity in Cambridge.
Our client is one of the UK's largest and leading Leisure/Sports Centre operators. They are currently looking to recruit a Duty Manager to oversee centre operations, with a particular focus on Front of House and Membership Sales. The available role is based at our clients site in Wellington, Somerset. The successful candidate will be responsible for supporting the day to day operations of the centre, overseeing health and safety, driving customer service excellence and supporting the team We need a Duty Manager who will: - Ideally have experience working in leisure centre operations and it would be advantageous if you have previous experience dealing with FOH operations and sales - Be able to lead and motivate a diverse team fully embracing our company values - Be focused on high customer service standards - Have excellent verbal, written and IT communication skills - Create an environment where colleagues can achieve their full potential - Have to manage cost control and drive income in all areas of the business - Demonstrate exceptional time management and deadline compliance Please note the successful candidate will need to achieve their National Pool Lifeguard, First Aid at Work & Pool Plant Operators qualifications within a set timescale, if not already qualified. This position will involve day, evening and weekend work, including public holidays and will also require a DBS check prior to starting
Jun 30, 2026
Full time
Our client is one of the UK's largest and leading Leisure/Sports Centre operators. They are currently looking to recruit a Duty Manager to oversee centre operations, with a particular focus on Front of House and Membership Sales. The available role is based at our clients site in Wellington, Somerset. The successful candidate will be responsible for supporting the day to day operations of the centre, overseeing health and safety, driving customer service excellence and supporting the team We need a Duty Manager who will: - Ideally have experience working in leisure centre operations and it would be advantageous if you have previous experience dealing with FOH operations and sales - Be able to lead and motivate a diverse team fully embracing our company values - Be focused on high customer service standards - Have excellent verbal, written and IT communication skills - Create an environment where colleagues can achieve their full potential - Have to manage cost control and drive income in all areas of the business - Demonstrate exceptional time management and deadline compliance Please note the successful candidate will need to achieve their National Pool Lifeguard, First Aid at Work & Pool Plant Operators qualifications within a set timescale, if not already qualified. This position will involve day, evening and weekend work, including public holidays and will also require a DBS check prior to starting
Flow Sports Personnel Ltd
St. Albans, Hertfordshire
Our client is one of the UK's largest and leading Leisure/Sports Centre operators. They are currently looking to recruit a Duty Manager at one pf their flagship sites, based in St Albans. The successful candidate will be responsible for supporting the day to day operations of the centre, overseeing health and safety, driving customer service excellence and supporting the team We need a Duty Manager who will: - Ideally have experience working in aquatics, especially, swimming lessons at a supervisory or management level - Be able to lead and motivate a diverse team fully embracing our company values - Be focused on high customer service standards - Have excellent verbal, written and IT communication skills - Create an environment where colleagues can achieve their full potential - Have to manage cost control and drive income in all areas of the business - Demonstrate exceptional time management and deadline compliance Please note the successful candidate will need to achieve their National Pool Lifeguard, First Aid at Work & Pool Plant Operators qualifications within a set timescale, if not already qualified. This position will involve day, evening and weekend work, including public holidays and will also require a DBS check prior to starting
Jun 30, 2026
Full time
Our client is one of the UK's largest and leading Leisure/Sports Centre operators. They are currently looking to recruit a Duty Manager at one pf their flagship sites, based in St Albans. The successful candidate will be responsible for supporting the day to day operations of the centre, overseeing health and safety, driving customer service excellence and supporting the team We need a Duty Manager who will: - Ideally have experience working in aquatics, especially, swimming lessons at a supervisory or management level - Be able to lead and motivate a diverse team fully embracing our company values - Be focused on high customer service standards - Have excellent verbal, written and IT communication skills - Create an environment where colleagues can achieve their full potential - Have to manage cost control and drive income in all areas of the business - Demonstrate exceptional time management and deadline compliance Please note the successful candidate will need to achieve their National Pool Lifeguard, First Aid at Work & Pool Plant Operators qualifications within a set timescale, if not already qualified. This position will involve day, evening and weekend work, including public holidays and will also require a DBS check prior to starting
Flow Sports Personnel Ltd
St. Albans, Hertfordshire
Our client is one of the UK's largest and leading Leisure/Sports Centre operators. They are currently looking to recruit a Duty Manager at one pf their flagship sites, based in St Albans. The successful candidate will be responsible for supporting the day to day operations of the centre, overseeing health and safety, driving customer service excellence and supporting the team We need a Duty Manager who will: - Ideally have experience working in aquatics, especially, swimming lessons at a supervisory or management level - Be able to lead and motivate a diverse team fully embracing our company values - Be focused on high customer service standards - Have excellent verbal, written and IT communication skills - Create an environment where colleagues can achieve their full potential - Have to manage cost control and drive income in all areas of the business - Demonstrate exceptional time management and deadline compliance Please note the successful candidate will need to achieve their National Pool Lifeguard, First Aid at Work & Pool Plant Operators qualifications within a set timescale, if not already qualified. This position will involve day, evening and weekend work, including public holidays and will also require a DBS check prior to starting
Jun 30, 2026
Full time
Our client is one of the UK's largest and leading Leisure/Sports Centre operators. They are currently looking to recruit a Duty Manager at one pf their flagship sites, based in St Albans. The successful candidate will be responsible for supporting the day to day operations of the centre, overseeing health and safety, driving customer service excellence and supporting the team We need a Duty Manager who will: - Ideally have experience working in aquatics, especially, swimming lessons at a supervisory or management level - Be able to lead and motivate a diverse team fully embracing our company values - Be focused on high customer service standards - Have excellent verbal, written and IT communication skills - Create an environment where colleagues can achieve their full potential - Have to manage cost control and drive income in all areas of the business - Demonstrate exceptional time management and deadline compliance Please note the successful candidate will need to achieve their National Pool Lifeguard, First Aid at Work & Pool Plant Operators qualifications within a set timescale, if not already qualified. This position will involve day, evening and weekend work, including public holidays and will also require a DBS check prior to starting
Our client is one of the UK's largest and leading Leisure/Sports Centre operators. They are currently looking to recruit a Duty Manager to oversee centre operations, with a particular focus on Front of House and Membership Sales. The available role is based at our clients site in Wellington, Somerset. The successful candidate will be responsible for supporting the day to day operations of the centre, overseeing health and safety, driving customer service excellence and supporting the team We need a Duty Manager who will: - Ideally have experience working in leisure centre operations and it would be advantageous if you have previous experience dealing with FOH operations and sales - Be able to lead and motivate a diverse team fully embracing our company values - Be focused on high customer service standards - Have excellent verbal, written and IT communication skills - Create an environment where colleagues can achieve their full potential - Have to manage cost control and drive income in all areas of the business - Demonstrate exceptional time management and deadline compliance Please note the successful candidate will need to achieve their National Pool Lifeguard, First Aid at Work & Pool Plant Operators qualifications within a set timescale, if not already qualified. This position will involve day, evening and weekend work, including public holidays and will also require a DBS check prior to starting
Jun 29, 2026
Full time
Our client is one of the UK's largest and leading Leisure/Sports Centre operators. They are currently looking to recruit a Duty Manager to oversee centre operations, with a particular focus on Front of House and Membership Sales. The available role is based at our clients site in Wellington, Somerset. The successful candidate will be responsible for supporting the day to day operations of the centre, overseeing health and safety, driving customer service excellence and supporting the team We need a Duty Manager who will: - Ideally have experience working in leisure centre operations and it would be advantageous if you have previous experience dealing with FOH operations and sales - Be able to lead and motivate a diverse team fully embracing our company values - Be focused on high customer service standards - Have excellent verbal, written and IT communication skills - Create an environment where colleagues can achieve their full potential - Have to manage cost control and drive income in all areas of the business - Demonstrate exceptional time management and deadline compliance Please note the successful candidate will need to achieve their National Pool Lifeguard, First Aid at Work & Pool Plant Operators qualifications within a set timescale, if not already qualified. This position will involve day, evening and weekend work, including public holidays and will also require a DBS check prior to starting
Our client is one of the UK's largest and leading Leisure/Sports Centre operators. They are currently looking to recruit a Duty Manager to oversee centre operations, with a particular focus on Front of House and Membership Sales. The available role is based at our clients site in Wellington, Somerset. The successful candidate will be responsible for supporting the day to day operations of the centre, overseeing health and safety, driving customer service excellence and supporting the team We need a Duty Manager who will: - Ideally have experience working in leisure centre operations and it would be advantageous if you have previous experience dealing with FOH operations and sales - Be able to lead and motivate a diverse team fully embracing our company values - Be focused on high customer service standards - Have excellent verbal, written and IT communication skills - Create an environment where colleagues can achieve their full potential - Have to manage cost control and drive income in all areas of the business - Demonstrate exceptional time management and deadline compliance Please note the successful candidate will need to achieve their National Pool Lifeguard, First Aid at Work & Pool Plant Operators qualifications within a set timescale, if not already qualified. This position will involve day, evening and weekend work, including public holidays and will also require a DBS check prior to starting
Jun 28, 2026
Full time
Our client is one of the UK's largest and leading Leisure/Sports Centre operators. They are currently looking to recruit a Duty Manager to oversee centre operations, with a particular focus on Front of House and Membership Sales. The available role is based at our clients site in Wellington, Somerset. The successful candidate will be responsible for supporting the day to day operations of the centre, overseeing health and safety, driving customer service excellence and supporting the team We need a Duty Manager who will: - Ideally have experience working in leisure centre operations and it would be advantageous if you have previous experience dealing with FOH operations and sales - Be able to lead and motivate a diverse team fully embracing our company values - Be focused on high customer service standards - Have excellent verbal, written and IT communication skills - Create an environment where colleagues can achieve their full potential - Have to manage cost control and drive income in all areas of the business - Demonstrate exceptional time management and deadline compliance Please note the successful candidate will need to achieve their National Pool Lifeguard, First Aid at Work & Pool Plant Operators qualifications within a set timescale, if not already qualified. This position will involve day, evening and weekend work, including public holidays and will also require a DBS check prior to starting
Senior Leisure Operations Manager Staffordshire £37,000 £43,000 Permanent The Opportunity If you re looking for a high-impact operational leadership role where you can genuinely shape team performance, culture, and guest experience, this is a standout opportunity within a large-scale leisure environment. This is a newly created role following a recent restructure, designed to bring stronger leadership, accountability, and performance management into a busy, guest-facing operation. You ll step into a business with strong foundations but clear opportunity to elevate standards, improve behaviours, and drive consistency across a diverse team. You will take ownership of a high-volume leisure function operating at significant scale, leading large teams, influencing senior stakeholders, and embedding a culture of safety, engagement, and continuous improvement. It s a role where you won t just maintain performance; you ll be expected to raise it. This position also offers strong long-term career value, with exposure to senior leadership and progression opportunities within a wider group. Senior Leisure Operations Manager Responsibilities Operational Leadership: Driving high service standards across all leisure facilities, ensuring operational excellence, uptime, cleanliness, and commercial performance. KPI & Performance Management: Monitoring, analysing and improving departmental KPIs, embedding accountability and consistent performance frameworks. Team Leadership & Development: Leading, coaching, and developing a large team including zonal managers, team leaders, and lifeguards, fostering a high-performance and engaged culture. Health & Safety Ownership: Ensuring full compliance with all H&S standards, risk assessments, audits, and legislative requirements, maintaining a strong safety-first culture. Guest Experience Delivery: Continuously improving the guest journey through strong operational planning, feedback utilisation, and service excellence. Financial & Commercial Responsibility: Managing departmental budgets and identifying opportunities to maximise revenue across the operation. Cross-Functional Collaboration: Working closely with wider teams to ensure seamless operations and drive continuous improvement initiatives. Duty Management & Incident Response: Stepping into Duty Manager responsibilities when required, leading on incident management and operational decision-making. Ideal Senior Leisure Operations Manager Leadership Experience: Proven experience leading large, diverse teams within a leisure, hospitality, or high-volume operational environment. People & Performance Focus: Strong track record of driving behavioural change, improving team dynamics, and managing performance effectively. Operational Expertise: Solid understanding of operations management including safety, compliance, and service delivery in a fast-paced setting. Guest-Centric Mindset: Passionate about delivering exceptional guest experiences and continuously improving standards. Resilience & Presence: Confident, adaptable, and able to manage pressure, strong personalities, and operational challenges. Stakeholder Engagement: Strong communicator with the ability to influence across teams and senior stakeholders. Hands-On Approach: A visible and proactive leader who leads from the front and drives standards on the ground. Qualifications: Candidates must hold (or be able to evidence recent validity of) the following: National Pool Lifeguard Qualification (NPLQ) NPLQ Trainer Assessor Qualification (TA) Pool Plant Operator Qualification (PPO) Swimming Pool Technical Operator Qualification (SPTO) National Pool Manager Qualification (NPMQ Candidates who hold the majority of these certifications and can obtain any gaps within a reasonable timeframe may also be considered. Location & Working Arrangements Fully site-based role in Staffordshire. 5 days out of 7, including weekends and bank holidays. Flexible working hours aligned to operational requirements. Salary £37,000 £43,000 depending on experience. Benefits Performance-related bonus up to 12.5%. Attractive leisure-related perks and access benefits. Additional company benefits available. About Ford & Stanley Group Ford & Stanley Talent Services Group are in the business of people and performance. Our mission is to create one million better workdays through facilitating great recruitment, leadership and occupational mental fitness. We support our clients in their most challenging business areas recruiting, developing and retaining the best talent from shop floor to boardroom. Ford & Stanley TalentWise Business specialising in blue collar trade & technical services. Ford & Stanley Recruitment Business specialising in white collar spanning all company functions. Ford & Stanley Executive Search Business specialising in Executive Search & Executive Interim Solutions. Ford & Stanley Genius Performance Performance coaching, training, and mental fitness. Ford & Stanley Talent Services Group Ltd is a Disability Confident employer that is committed to a policy of equal opportunities for all opportunity seekers. We shall adhere to such a policy at all times and will review on an on-going basis all aspects of recruitment to avoid unlawful or undesirable discrimination. We will treat everyone equally irrespective sex, sexual orientation, gender reassignment, marital or civil partnership status, age, disability, colour, race, nationality, ethnic or national origin, religion or belief or political beliefs and we place an obligation upon all staff to respect and act in accordance with the policy. Ref: Senior Leisure Operations Manager
Jun 25, 2026
Full time
Senior Leisure Operations Manager Staffordshire £37,000 £43,000 Permanent The Opportunity If you re looking for a high-impact operational leadership role where you can genuinely shape team performance, culture, and guest experience, this is a standout opportunity within a large-scale leisure environment. This is a newly created role following a recent restructure, designed to bring stronger leadership, accountability, and performance management into a busy, guest-facing operation. You ll step into a business with strong foundations but clear opportunity to elevate standards, improve behaviours, and drive consistency across a diverse team. You will take ownership of a high-volume leisure function operating at significant scale, leading large teams, influencing senior stakeholders, and embedding a culture of safety, engagement, and continuous improvement. It s a role where you won t just maintain performance; you ll be expected to raise it. This position also offers strong long-term career value, with exposure to senior leadership and progression opportunities within a wider group. Senior Leisure Operations Manager Responsibilities Operational Leadership: Driving high service standards across all leisure facilities, ensuring operational excellence, uptime, cleanliness, and commercial performance. KPI & Performance Management: Monitoring, analysing and improving departmental KPIs, embedding accountability and consistent performance frameworks. Team Leadership & Development: Leading, coaching, and developing a large team including zonal managers, team leaders, and lifeguards, fostering a high-performance and engaged culture. Health & Safety Ownership: Ensuring full compliance with all H&S standards, risk assessments, audits, and legislative requirements, maintaining a strong safety-first culture. Guest Experience Delivery: Continuously improving the guest journey through strong operational planning, feedback utilisation, and service excellence. Financial & Commercial Responsibility: Managing departmental budgets and identifying opportunities to maximise revenue across the operation. Cross-Functional Collaboration: Working closely with wider teams to ensure seamless operations and drive continuous improvement initiatives. Duty Management & Incident Response: Stepping into Duty Manager responsibilities when required, leading on incident management and operational decision-making. Ideal Senior Leisure Operations Manager Leadership Experience: Proven experience leading large, diverse teams within a leisure, hospitality, or high-volume operational environment. People & Performance Focus: Strong track record of driving behavioural change, improving team dynamics, and managing performance effectively. Operational Expertise: Solid understanding of operations management including safety, compliance, and service delivery in a fast-paced setting. Guest-Centric Mindset: Passionate about delivering exceptional guest experiences and continuously improving standards. Resilience & Presence: Confident, adaptable, and able to manage pressure, strong personalities, and operational challenges. Stakeholder Engagement: Strong communicator with the ability to influence across teams and senior stakeholders. Hands-On Approach: A visible and proactive leader who leads from the front and drives standards on the ground. Qualifications: Candidates must hold (or be able to evidence recent validity of) the following: National Pool Lifeguard Qualification (NPLQ) NPLQ Trainer Assessor Qualification (TA) Pool Plant Operator Qualification (PPO) Swimming Pool Technical Operator Qualification (SPTO) National Pool Manager Qualification (NPMQ Candidates who hold the majority of these certifications and can obtain any gaps within a reasonable timeframe may also be considered. Location & Working Arrangements Fully site-based role in Staffordshire. 5 days out of 7, including weekends and bank holidays. Flexible working hours aligned to operational requirements. Salary £37,000 £43,000 depending on experience. Benefits Performance-related bonus up to 12.5%. Attractive leisure-related perks and access benefits. Additional company benefits available. About Ford & Stanley Group Ford & Stanley Talent Services Group are in the business of people and performance. Our mission is to create one million better workdays through facilitating great recruitment, leadership and occupational mental fitness. We support our clients in their most challenging business areas recruiting, developing and retaining the best talent from shop floor to boardroom. Ford & Stanley TalentWise Business specialising in blue collar trade & technical services. Ford & Stanley Recruitment Business specialising in white collar spanning all company functions. Ford & Stanley Executive Search Business specialising in Executive Search & Executive Interim Solutions. Ford & Stanley Genius Performance Performance coaching, training, and mental fitness. Ford & Stanley Talent Services Group Ltd is a Disability Confident employer that is committed to a policy of equal opportunities for all opportunity seekers. We shall adhere to such a policy at all times and will review on an on-going basis all aspects of recruitment to avoid unlawful or undesirable discrimination. We will treat everyone equally irrespective sex, sexual orientation, gender reassignment, marital or civil partnership status, age, disability, colour, race, nationality, ethnic or national origin, religion or belief or political beliefs and we place an obligation upon all staff to respect and act in accordance with the policy. Ref: Senior Leisure Operations Manager
Flow Sports Personnel Ltd
St. Albans, Hertfordshire
Our client is one of the UK's largest and leading Leisure/Sports Centre operators. They are currently looking to recruit a Duty Manager at one of their flagship sites, based in St Albans. The successful candidate will be responsible for supporting the day to day operations of the centre, overseeing health and safety, driving customer service excellence and supporting the team We need a Duty Manager who will: - Ideally have experience working in wet and dry site leisure operation at a supervisory or management level - Be able to lead and motivate a diverse team fully embracing our company values - Be focused on high customer service standards - Have excellent verbal, written and IT communication skills - Create an environment where colleagues can achieve their full potential - Have to manage cost control and drive income in all areas of the business - Demonstrate exceptional time management and deadline compliance Please note the successful candidate will need to achieve their National Pool Lifeguard, First Aid at Work & Pool Plant Operators qualifications within a set timescale, if not already qualified. This position will involve day, evening and weekend work, including public holidays and will also require a DBS check prior to starting
Jun 25, 2026
Full time
Our client is one of the UK's largest and leading Leisure/Sports Centre operators. They are currently looking to recruit a Duty Manager at one of their flagship sites, based in St Albans. The successful candidate will be responsible for supporting the day to day operations of the centre, overseeing health and safety, driving customer service excellence and supporting the team We need a Duty Manager who will: - Ideally have experience working in wet and dry site leisure operation at a supervisory or management level - Be able to lead and motivate a diverse team fully embracing our company values - Be focused on high customer service standards - Have excellent verbal, written and IT communication skills - Create an environment where colleagues can achieve their full potential - Have to manage cost control and drive income in all areas of the business - Demonstrate exceptional time management and deadline compliance Please note the successful candidate will need to achieve their National Pool Lifeguard, First Aid at Work & Pool Plant Operators qualifications within a set timescale, if not already qualified. This position will involve day, evening and weekend work, including public holidays and will also require a DBS check prior to starting
Assistant Manager (6-Month Fixed-Term Contract) Warwick 30,000 + 10% Bonus (pro-rata) Calling All Hotel, Retail & Hospitality Managers! Are you an Assistant Hotel Manager, Duty Manager, Front Office Manager, Operations Manager or Hospitality Leader looking for a fresh challenge? We're recruiting for a premium residential living brand seeking a hands-on Assistant Manager to support the day-to-day operation of a high-quality residence in Warwick. This is a fantastic opportunity to utilise your hospitality leadership, customer service and operational management skills in a role that offers a better work-life balance than many traditional hotel environments. The Role You'll support the Residence Manager in delivering an exceptional resident experience while leading a front-of-house and operational team. Key responsibilities include: Leading and motivating a customer-focused team Delivering exceptional resident and guest experiences Maintaining high operational and presentation standards Supporting facilities, maintenance and contractor management Ensuring Health & Safety and compliance standards are met Assisting with events, resident engagement and community building Supporting operational performance and day-to-day building management About You Management experience within hotels, hospitality, serviced apartments or leisure Passion for customer service and people leadership Strong organisational and problem-solving skills A proactive, hands-on management style Experience managing standards, compliance and operational performance What's In It For You? 30,000 salary (Pro-rata) 10% bonus (pro-rata) 30 days holiday (pro rata) Birthday off Pension and wellbeing benefits Excellent work-life balance Opportunity to gain experience within a fast-growing residential living sector Immediate starters and candidates on short notice periods are highly desirable.
Jun 25, 2026
Full time
Assistant Manager (6-Month Fixed-Term Contract) Warwick 30,000 + 10% Bonus (pro-rata) Calling All Hotel, Retail & Hospitality Managers! Are you an Assistant Hotel Manager, Duty Manager, Front Office Manager, Operations Manager or Hospitality Leader looking for a fresh challenge? We're recruiting for a premium residential living brand seeking a hands-on Assistant Manager to support the day-to-day operation of a high-quality residence in Warwick. This is a fantastic opportunity to utilise your hospitality leadership, customer service and operational management skills in a role that offers a better work-life balance than many traditional hotel environments. The Role You'll support the Residence Manager in delivering an exceptional resident experience while leading a front-of-house and operational team. Key responsibilities include: Leading and motivating a customer-focused team Delivering exceptional resident and guest experiences Maintaining high operational and presentation standards Supporting facilities, maintenance and contractor management Ensuring Health & Safety and compliance standards are met Assisting with events, resident engagement and community building Supporting operational performance and day-to-day building management About You Management experience within hotels, hospitality, serviced apartments or leisure Passion for customer service and people leadership Strong organisational and problem-solving skills A proactive, hands-on management style Experience managing standards, compliance and operational performance What's In It For You? 30,000 salary (Pro-rata) 10% bonus (pro-rata) 30 days holiday (pro rata) Birthday off Pension and wellbeing benefits Excellent work-life balance Opportunity to gain experience within a fast-growing residential living sector Immediate starters and candidates on short notice periods are highly desirable.
Assistant Manager (6-Month Fixed-Term Contract) Edinburgh 30,000 + 10% Bonus (pro-rata) Calling All Hotel, Retail & Hospitality Managers! Are you an Assistant Hotel Manager, Duty Manager, Front Office Manager, Operations Manager or Hospitality Leader looking for a fresh challenge? We're recruiting for a premium residential living brand seeking a hands-on Assistant Manager to support the day-to-day operation of a high-quality residence in Edinburgh. This is a fantastic opportunity to utilise your hospitality leadership, customer service and operational management skills in a role that offers a better work-life balance than many traditional hotel environments. The Role You'll support the Residence Manager in delivering an exceptional resident experience while leading a front-of-house and operational team. Key responsibilities include: Leading and motivating a customer-focused team Delivering exceptional resident and guest experiences Maintaining high operational and presentation standards Supporting facilities, maintenance and contractor management Ensuring Health & Safety and compliance standards are met Assisting with events, resident engagement and community building Supporting operational performance and day-to-day building management About You Management experience within hotels, hospitality, serviced apartments or leisure Passion for customer service and people leadership Strong organisational and problem-solving skills A proactive, hands-on management style Experience managing standards, compliance and operational performance What's In It For You? 30,000 salary (Pro-rata) 10% bonus (pro-rata) 30 days holiday (pro rata) Birthday off Pension and wellbeing benefits Excellent work-life balance Opportunity to gain experience within a fast-growing residential living sector Immediate starters and candidates on short notice periods are highly desirable.
Jun 25, 2026
Full time
Assistant Manager (6-Month Fixed-Term Contract) Edinburgh 30,000 + 10% Bonus (pro-rata) Calling All Hotel, Retail & Hospitality Managers! Are you an Assistant Hotel Manager, Duty Manager, Front Office Manager, Operations Manager or Hospitality Leader looking for a fresh challenge? We're recruiting for a premium residential living brand seeking a hands-on Assistant Manager to support the day-to-day operation of a high-quality residence in Edinburgh. This is a fantastic opportunity to utilise your hospitality leadership, customer service and operational management skills in a role that offers a better work-life balance than many traditional hotel environments. The Role You'll support the Residence Manager in delivering an exceptional resident experience while leading a front-of-house and operational team. Key responsibilities include: Leading and motivating a customer-focused team Delivering exceptional resident and guest experiences Maintaining high operational and presentation standards Supporting facilities, maintenance and contractor management Ensuring Health & Safety and compliance standards are met Assisting with events, resident engagement and community building Supporting operational performance and day-to-day building management About You Management experience within hotels, hospitality, serviced apartments or leisure Passion for customer service and people leadership Strong organisational and problem-solving skills A proactive, hands-on management style Experience managing standards, compliance and operational performance What's In It For You? 30,000 salary (Pro-rata) 10% bonus (pro-rata) 30 days holiday (pro rata) Birthday off Pension and wellbeing benefits Excellent work-life balance Opportunity to gain experience within a fast-growing residential living sector Immediate starters and candidates on short notice periods are highly desirable.
