An excellent opportunity has arisen for a Care Manager to join a care provider offering tailored supported living services for adults with learning disabilities, autism, mental health needs, and complex support requirements. As a Care Manager , you will oversee the delivery of supported living services, ensuring high standards of care, compliance, and operational performance. This role offers a salary range of £38,000 - £42,000 benefits. You will be responsible for: Managing the day-to-day operation of supported living services. Ensuring individuals receive safe, effective, and person-centred support in line with their care plans. Leading and supporting care teams to maintain high-quality service delivery. Assisting with staff scheduling and rota management to ensure appropriate service coverage. Monitoring compliance with relevant regulations, legislation, and internal policies. Investigating incidents, complaints, and safeguarding matters, implementing corrective actions and learning outcomes where required. Supporting service growth by responding to enquiries and assisting with the mobilisation of new care packages. Building a positive culture focused on dignity, respect, safety, and continuous improvement. Working across different service locations as required to support operational needs and professional development. What we are looking for: Previously worked as a Care Manager, Home Manager, Homecare manager, Care Service Manager, Supported Living Manager or in a similar role. Have 3-5 years of experience in a leadership position within the health and social care sector. NVQ Level 5 in Health and Social Care, or an equivalent qualification. Proven experience working across diverse services, communities, and environments. Sound understanding of CQC requirements, safeguarding practices, and regulatory compliance. Ability to develop and maintain positive relationships with service users, families, healthcare professionals, and commissioning teams. Experience working across multiple boroughs (advantageous) Full UK driving licence and access to a vehicle. What's on offer: Competitive salary. Ongoing training and professional development opportunities. Supportive and collaborative working environment. Clear opportunities for career progression within a growing organisation. The chance to make a positive impact on the lives of vulnerable individuals and their families. This is an excellent opportunity for a Care Manager to join a forward-thinking care provider and take the next step in your management career. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Jun 30, 2026
Full time
An excellent opportunity has arisen for a Care Manager to join a care provider offering tailored supported living services for adults with learning disabilities, autism, mental health needs, and complex support requirements. As a Care Manager , you will oversee the delivery of supported living services, ensuring high standards of care, compliance, and operational performance. This role offers a salary range of £38,000 - £42,000 benefits. You will be responsible for: Managing the day-to-day operation of supported living services. Ensuring individuals receive safe, effective, and person-centred support in line with their care plans. Leading and supporting care teams to maintain high-quality service delivery. Assisting with staff scheduling and rota management to ensure appropriate service coverage. Monitoring compliance with relevant regulations, legislation, and internal policies. Investigating incidents, complaints, and safeguarding matters, implementing corrective actions and learning outcomes where required. Supporting service growth by responding to enquiries and assisting with the mobilisation of new care packages. Building a positive culture focused on dignity, respect, safety, and continuous improvement. Working across different service locations as required to support operational needs and professional development. What we are looking for: Previously worked as a Care Manager, Home Manager, Homecare manager, Care Service Manager, Supported Living Manager or in a similar role. Have 3-5 years of experience in a leadership position within the health and social care sector. NVQ Level 5 in Health and Social Care, or an equivalent qualification. Proven experience working across diverse services, communities, and environments. Sound understanding of CQC requirements, safeguarding practices, and regulatory compliance. Ability to develop and maintain positive relationships with service users, families, healthcare professionals, and commissioning teams. Experience working across multiple boroughs (advantageous) Full UK driving licence and access to a vehicle. What's on offer: Competitive salary. Ongoing training and professional development opportunities. Supportive and collaborative working environment. Clear opportunities for career progression within a growing organisation. The chance to make a positive impact on the lives of vulnerable individuals and their families. This is an excellent opportunity for a Care Manager to join a forward-thinking care provider and take the next step in your management career. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Job description Main Purpose of Job To prevent homelessness in accordance with the provisions of the Homelessness Reduction Act, associated Code of Guidance, case law and best practice. To undertake a housing needs assessments for people seeking housing assistance and create housing plans tailored to the individual?s needs and circumstances. To manage a complex and demanding case load in a busy and often challenging environment and prevent or relieve homelessness through the provision of advice, advocacy, negotiation and mediation. To ensure that all housing options have been thoroughly explored to ensure best efforts to prevent homelessness. To undertake the assessment and investigation of homeless applications under Part VII of the Housing Act 1996 where prevention/relief is not possible, and inform clients of their assessment outcome. Key Areas of Responsibility To provide a front of house service for customers seeking housing advice and assistance, ensuring that both priority and non priority customers are directed to the appropriate part of the service. Provide an advice and mediation service for households who live with families of friends and have been asked to leave, conducting home visits if required in order to help them to remain in their current accommodation and to avoid them having to move into temporary accommodation To deliver a customer-facing service via drop in and appointments and work occasional evening meetings where required to accommodate the demand and flow of customers. To deliver a customer-facing service via a telephone advice-line providing a full casework service for callers, as required. Assess the temporary accommodation needs of customers as required and follow established placement and sign-up processes in order to provide a seamless service Manage a caseload of priority and non-priority need customers in housing need and maintain accurate and detailed casework records identifying priorities and meeting individual and service performance targets. Manage conflicting priorities between case work, face to face interviews and operate an effective telephone service to ensure all customers can speak to housing advisers on the day of enquiry To use a range of housing options to provide alternatives to temporary accommodation, assessing the suitability of private renting as an option, working closely with the Lettings service. To provide private sector advice and casework to prevent the loss of private rented and owner-occupied accommodation and to ensure that accommodation is affordable and in a fit state of repair. To gather, record and verify information in relation to housing and homeless applications and assist those customers or who need support to bid for permanent council or registered provider properties. To provide advice and support to tenants affected by welfare reform. The post holder will actively engage private tenants and other residents affected by benefit changes and prevent homelessness by negotiating with landlords, increasing incomes, helping tenants to move to more affordable accommodation or supporting them into work and engaging with other support services. To respond effectively to prevent homelessness through advice, negotiation, mediation or conciliation, or by securing immediate access to alternative accommodation and generally promoting a housing options approach to service delivery to a full range of customers, including people who are challenging and demanding To assess the housing-related support needs of single people and arrange access to appropriate housing related support services (Pathways services) via agreed referral procedures. To assist customers living in supported housing to move to suitable and appropriate accommodation when they are ready to move into general needs accommodation. To assess clients under Part VII of the Housing Act 1996 and recommend outcome for approval by the Homeless Assessment Manager To maintain and develop an excellent knowledge of housing options, homelessness law and practice and related fields including housing benefit and welfare rights Generic Responsibilities Be a champion for excellent customer service delivery and customer care and contribute to the development and delivery of an integrated service. Be self serving with respect to administration, case record keeping and other related duties and utilise IT systems to update and record information required according to guidance and established procedures. Participate in appraisals, one to ones, objective settings, personal development plans and working group meetings and take a full and active role in service development, including service reviews. To carry out the duties of the post in accordance with the Data Protection Act, the Health & Safety at Work Act and other relevant legislation, as well as Council policies, procedures, Standing Orders and Financial Regulations. To carry out the duties of this post with due regard to the Council?s Equal Opportunities Policy and to actively promote and uphold the Council?s FRESH values. Take responsibility, appropriate to the post, for ensuring compliance with council policies and procedures aimed at promoting and safeguarding the welfare of vulnerable children and adults. Take responsibility, appropriate to the post for promoting diversity including tackling racism and good race, ethnic & community relations. To undertake any other duties appropriate to the grade, that may be required. These may be varied from time to time to meet the needs of the service.
Jun 30, 2026
Seasonal
Job description Main Purpose of Job To prevent homelessness in accordance with the provisions of the Homelessness Reduction Act, associated Code of Guidance, case law and best practice. To undertake a housing needs assessments for people seeking housing assistance and create housing plans tailored to the individual?s needs and circumstances. To manage a complex and demanding case load in a busy and often challenging environment and prevent or relieve homelessness through the provision of advice, advocacy, negotiation and mediation. To ensure that all housing options have been thoroughly explored to ensure best efforts to prevent homelessness. To undertake the assessment and investigation of homeless applications under Part VII of the Housing Act 1996 where prevention/relief is not possible, and inform clients of their assessment outcome. Key Areas of Responsibility To provide a front of house service for customers seeking housing advice and assistance, ensuring that both priority and non priority customers are directed to the appropriate part of the service. Provide an advice and mediation service for households who live with families of friends and have been asked to leave, conducting home visits if required in order to help them to remain in their current accommodation and to avoid them having to move into temporary accommodation To deliver a customer-facing service via drop in and appointments and work occasional evening meetings where required to accommodate the demand and flow of customers. To deliver a customer-facing service via a telephone advice-line providing a full casework service for callers, as required. Assess the temporary accommodation needs of customers as required and follow established placement and sign-up processes in order to provide a seamless service Manage a caseload of priority and non-priority need customers in housing need and maintain accurate and detailed casework records identifying priorities and meeting individual and service performance targets. Manage conflicting priorities between case work, face to face interviews and operate an effective telephone service to ensure all customers can speak to housing advisers on the day of enquiry To use a range of housing options to provide alternatives to temporary accommodation, assessing the suitability of private renting as an option, working closely with the Lettings service. To provide private sector advice and casework to prevent the loss of private rented and owner-occupied accommodation and to ensure that accommodation is affordable and in a fit state of repair. To gather, record and verify information in relation to housing and homeless applications and assist those customers or who need support to bid for permanent council or registered provider properties. To provide advice and support to tenants affected by welfare reform. The post holder will actively engage private tenants and other residents affected by benefit changes and prevent homelessness by negotiating with landlords, increasing incomes, helping tenants to move to more affordable accommodation or supporting them into work and engaging with other support services. To respond effectively to prevent homelessness through advice, negotiation, mediation or conciliation, or by securing immediate access to alternative accommodation and generally promoting a housing options approach to service delivery to a full range of customers, including people who are challenging and demanding To assess the housing-related support needs of single people and arrange access to appropriate housing related support services (Pathways services) via agreed referral procedures. To assist customers living in supported housing to move to suitable and appropriate accommodation when they are ready to move into general needs accommodation. To assess clients under Part VII of the Housing Act 1996 and recommend outcome for approval by the Homeless Assessment Manager To maintain and develop an excellent knowledge of housing options, homelessness law and practice and related fields including housing benefit and welfare rights Generic Responsibilities Be a champion for excellent customer service delivery and customer care and contribute to the development and delivery of an integrated service. Be self serving with respect to administration, case record keeping and other related duties and utilise IT systems to update and record information required according to guidance and established procedures. Participate in appraisals, one to ones, objective settings, personal development plans and working group meetings and take a full and active role in service development, including service reviews. To carry out the duties of the post in accordance with the Data Protection Act, the Health & Safety at Work Act and other relevant legislation, as well as Council policies, procedures, Standing Orders and Financial Regulations. To carry out the duties of this post with due regard to the Council?s Equal Opportunities Policy and to actively promote and uphold the Council?s FRESH values. Take responsibility, appropriate to the post, for ensuring compliance with council policies and procedures aimed at promoting and safeguarding the welfare of vulnerable children and adults. Take responsibility, appropriate to the post for promoting diversity including tackling racism and good race, ethnic & community relations. To undertake any other duties appropriate to the grade, that may be required. These may be varied from time to time to meet the needs of the service.
Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living. Do you have the desire to empower and promote independence and an interest in mental health? Team Manager Harwood House - £32,760 - £38,220 per annum (Salaries vary depending on experiences) Contract Type Permanent, Full Time - 37 hours per week, Monday Friday, inclusive of bank holidays, Occasional Evening & Weekends, with occasional covering of shifts. You will be required to participate in an on-call rota as part of this role. Location Aylesbury, Buckinghamshire We are recruiting a Team Manager for our Harwood House Service, a 24/7 supported living scheme for adults with long term mental health issues. Clients are supported at Harwood House following extended stays on acute psychiatric and rehabilitation wards or are returning closer to home after periods in out of county placements. Role Overview You will be responsible for the day-to-day management of the service, ensuring the team provides bespoke packages of support tailored to the needs of the individuals we support. You will ensure KPIs are met and audits are successful, demonstrating the service is operating efficiently and legally. You will provide leadership to the team and encourage them to perform at their highest level achievable. Key Responsibilities : Further detail can be viewed in the Job Description. Oversee daily operations and ensure support plans promote dignity, choice, and independence Manage complex cases and escalate serious concerns to clinical teams Facilitate move-ins, manage voids, and coordinate with referrals and housing teams Lead reflective practice following serious incidents Supervise and develop staff, manage rotas, recruitment, and training compliance Conduct audits, spot checks, and ensure health & safety standards Oversee medication checks and safeguarding processes Advocate for residents in clinical consultations and support benefit access Promote meaningful activities and skill development Person Specification: Further detail can be viewed in the Job Description. Essential: Level 3 Diploma in Adult Care Experience managing or supervising a support team Knowledge of safeguarding, mental health, and team development Strong planning, communication, and leadership skills Desirable: Level 4 Diploma or vocational qualifications in health and social care Knowledge of trauma-informed care, CBT, motivational interviewing Familiarity with systems such as Inform Why Join Us? Be part of a values-driven organisation: Caring, Safe, Creative, Aspirational Make a real difference in the lives of vulnerable adults Access to training, development, and career progression Supportive management and collaborative working environment Competitive salary and pension scheme 24/7 Employee Assistance Programme (EAP) Cycle to Work Scheme Enhanced maternity, paternity and adoption leave Access to Blue Light Card discounts Opportunities for secondments and internal progression 37 days annual leave (inclusive of bank holidays) You will receive the training and confidence to use core therapeutic talk therapies such as Cognitive Behavioural Therapy, Motivational Interviewing, Strength-based Trauma Informed Care and Mutual Aid to provide the best possible support to our clients. If this Team Manager position sounds like the role for you then please apply today! We would love to hear from you! This vacancy may be closed early. To learn more about Response and what we do, please visit our website. Closing date 06/08/2026 but may be closed earlier. Interviews are likely to be held on 10th July. Our employees and clients come from all over the world, we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer. We are committed to safeguarding and promoting the welfare of our clients. All our roles require an enhanced DBS check, two references from most recent employers and you must have the right to work in the UK.
Jun 30, 2026
Full time
Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living. Do you have the desire to empower and promote independence and an interest in mental health? Team Manager Harwood House - £32,760 - £38,220 per annum (Salaries vary depending on experiences) Contract Type Permanent, Full Time - 37 hours per week, Monday Friday, inclusive of bank holidays, Occasional Evening & Weekends, with occasional covering of shifts. You will be required to participate in an on-call rota as part of this role. Location Aylesbury, Buckinghamshire We are recruiting a Team Manager for our Harwood House Service, a 24/7 supported living scheme for adults with long term mental health issues. Clients are supported at Harwood House following extended stays on acute psychiatric and rehabilitation wards or are returning closer to home after periods in out of county placements. Role Overview You will be responsible for the day-to-day management of the service, ensuring the team provides bespoke packages of support tailored to the needs of the individuals we support. You will ensure KPIs are met and audits are successful, demonstrating the service is operating efficiently and legally. You will provide leadership to the team and encourage them to perform at their highest level achievable. Key Responsibilities : Further detail can be viewed in the Job Description. Oversee daily operations and ensure support plans promote dignity, choice, and independence Manage complex cases and escalate serious concerns to clinical teams Facilitate move-ins, manage voids, and coordinate with referrals and housing teams Lead reflective practice following serious incidents Supervise and develop staff, manage rotas, recruitment, and training compliance Conduct audits, spot checks, and ensure health & safety standards Oversee medication checks and safeguarding processes Advocate for residents in clinical consultations and support benefit access Promote meaningful activities and skill development Person Specification: Further detail can be viewed in the Job Description. Essential: Level 3 Diploma in Adult Care Experience managing or supervising a support team Knowledge of safeguarding, mental health, and team development Strong planning, communication, and leadership skills Desirable: Level 4 Diploma or vocational qualifications in health and social care Knowledge of trauma-informed care, CBT, motivational interviewing Familiarity with systems such as Inform Why Join Us? Be part of a values-driven organisation: Caring, Safe, Creative, Aspirational Make a real difference in the lives of vulnerable adults Access to training, development, and career progression Supportive management and collaborative working environment Competitive salary and pension scheme 24/7 Employee Assistance Programme (EAP) Cycle to Work Scheme Enhanced maternity, paternity and adoption leave Access to Blue Light Card discounts Opportunities for secondments and internal progression 37 days annual leave (inclusive of bank holidays) You will receive the training and confidence to use core therapeutic talk therapies such as Cognitive Behavioural Therapy, Motivational Interviewing, Strength-based Trauma Informed Care and Mutual Aid to provide the best possible support to our clients. If this Team Manager position sounds like the role for you then please apply today! We would love to hear from you! This vacancy may be closed early. To learn more about Response and what we do, please visit our website. Closing date 06/08/2026 but may be closed earlier. Interviews are likely to be held on 10th July. Our employees and clients come from all over the world, we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer. We are committed to safeguarding and promoting the welfare of our clients. All our roles require an enhanced DBS check, two references from most recent employers and you must have the right to work in the UK.
We are in search of a highly motivated & committed Support Coordinator to join our team at our vibrant supported living service in Bromsgrove. Our service provides outcome-focused support, which enables our supported individuals to lead fulfilling and valued lives, maintain their tenancies, participate in their local community, develop independent living skills, and achieve their personal goals & desired outcomes. You will work as part of the senior team across the site and area to ensure well-coordinated service provision for individuals with learning disabilities, autistic spectrum disorders, and other complex needs. You will lead, coordinate and supervise a team of support workers to achieve the highest standards of practice, customer care, and positive outcome. In addition, you will be expected to carry out direct support with service users, work professionally alongside the multi-disciplinary team and work closely in liaison with families and carers. Support Coordinator duties include: Assisting the Service Manager and Supported Living Manager in the operational management of high-quality supported living services: ensuring the services are responsive to the needs and preferences of service users and their families, and ensuring all contract requirements and expectations are fully met Ensuring service users receive person-centred support, which includes the provision of respectful personal care, alongside strong emotional & practical support Supporting & supervising staff, while deploying staff resources effectively to meet the needs of the service. Liaising effectively with involved professionals to provide a consistent and coordinated service A minimum of 2 years' experience in providing care and support to people with learning disabilities and other needs is essential for this role. Vacancy Reference Number: 71958 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number. Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Annual Leave and company paid enhanced DBS. We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award. Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK - This post will not be open to Sponsorship under the UKVI scheme, and we are unable to accept applicants with Skilled Worker Visas .
Jun 30, 2026
Full time
We are in search of a highly motivated & committed Support Coordinator to join our team at our vibrant supported living service in Bromsgrove. Our service provides outcome-focused support, which enables our supported individuals to lead fulfilling and valued lives, maintain their tenancies, participate in their local community, develop independent living skills, and achieve their personal goals & desired outcomes. You will work as part of the senior team across the site and area to ensure well-coordinated service provision for individuals with learning disabilities, autistic spectrum disorders, and other complex needs. You will lead, coordinate and supervise a team of support workers to achieve the highest standards of practice, customer care, and positive outcome. In addition, you will be expected to carry out direct support with service users, work professionally alongside the multi-disciplinary team and work closely in liaison with families and carers. Support Coordinator duties include: Assisting the Service Manager and Supported Living Manager in the operational management of high-quality supported living services: ensuring the services are responsive to the needs and preferences of service users and their families, and ensuring all contract requirements and expectations are fully met Ensuring service users receive person-centred support, which includes the provision of respectful personal care, alongside strong emotional & practical support Supporting & supervising staff, while deploying staff resources effectively to meet the needs of the service. Liaising effectively with involved professionals to provide a consistent and coordinated service A minimum of 2 years' experience in providing care and support to people with learning disabilities and other needs is essential for this role. Vacancy Reference Number: 71958 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number. Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Annual Leave and company paid enhanced DBS. We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award. Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK - This post will not be open to Sponsorship under the UKVI scheme, and we are unable to accept applicants with Skilled Worker Visas .
SCUK Contact Centre Team Leader (12 Month FTC) Country: United Kingdom Santander Consumer Finance UK (SCUK) is based in Redhill, Surrey and provides motor finance to a network of car dealerships throughout the UK. SCUK are pleased to share we have an excellent opportunity for a Contact Centre Team Leader to join our team on a 12 Month Fixed Term Contract. In this rewarding role you will be responsible for the daily management of a team of 12-15 employees, providing them with direction and guidance, and ensure they are set individual and team goals to ensure an excellent customer journey and that SLA's are met. You will also ensure team members are continuously developing through coaching, mentoring and training, review performance evaluations through quality checks, resolve escalated customer issues and conduct recruitment. Please note this role is a hybrid role with at least 3 days a week in the Redhill office. Remote workers will not be considered. Responsibilities will include: Service Levels Agreements - Proactive resolution to problems that may impact service levels, whilst ensuring the quality of service is not sacrificed to achieve. Managing resources with flexibility to adjust depending on the priorities Compliance - A sound knowledge in line with corporate governance and regulators Quality Assurance and Control - To ensure quality of work produced by team is at a high standard Managing People - To recruit, lead, develop, coach and manage a team to ensure that the people are both skilled and motivated to deliver performance and collate monthly results and deliver to team members in a one to one meetings. To act as point of reference for team colleagues Motivational - Ensuring people are both skilled and motivated to deliver high performance Continuous Improvement - To involve the team in the development of ideas which improve business performance and establish best practices Projects - To complete ad hoc tasks/projects as requested by Team Manager Risk - Dealing with/escalating identified risks in relation to SCUK risk policies and/or legislative and regulatory guidelines in accordance with the Santander UK group risk framework What we're looking for someone who: Has previous management, coaching or supervisory experience Substantial customer service experience Has their own initiative to resolve complex queries Strong Microsoft Office skills (i.e. Word, Excel & Outlook) Has a positive, enthusiastic outlook and is receptive to change Has excellent planning and organisation skills, thus the ability to work to tight deadlines Possesses strong interpersonal skills Has previous Contact Centre experience (desirable - not essential) We have a range of benefits available which include: Competitive salary of £35,000 - £38,000 (dependent on skills & experience) 27 days holiday per annum, plus bank holidays Annual bonus based on personal and company performance £500 flexible benefit allowance Generous pension contributions Employee assistance programme Sharesave scheme Gym passes at a reduced rate for 3,000 gyms, leisure centres etc Training: You will be required to work full time in the office for the first 3 months, after that time hybrid working will be available (as per your line managers discretion) Other things you need to know: The working hours for the role are 35 hours per week across the below shift pattern: Week 1 - 08:00-15:00 & Saturday 09:00-14:00 Week 2 - 09:00-17:00 Week 3 - 10:00-18:00 Week 4 - 08:00-16:00 Week 5 - 09:00-17:00 Week 6 - 10:00-18:00 You will also be required to work 2 bank holidays a year. Inclusion At Santander we're creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair. At Santander Consumer Finance we have a zero-tolerance approach to discrimination, bullying, harassment (including sexual) or victimisation of any kind. Should you want to be considered for part time hours, please let us know and we can assess your requirements. What are the next steps: If you are interested in this role and believe you have the skills, experience, and knowledge then we'd love to hear from you. Please go ahead and click apply which will take you through some questions and allow you to submit your CV and covering letter.
Jun 30, 2026
Full time
SCUK Contact Centre Team Leader (12 Month FTC) Country: United Kingdom Santander Consumer Finance UK (SCUK) is based in Redhill, Surrey and provides motor finance to a network of car dealerships throughout the UK. SCUK are pleased to share we have an excellent opportunity for a Contact Centre Team Leader to join our team on a 12 Month Fixed Term Contract. In this rewarding role you will be responsible for the daily management of a team of 12-15 employees, providing them with direction and guidance, and ensure they are set individual and team goals to ensure an excellent customer journey and that SLA's are met. You will also ensure team members are continuously developing through coaching, mentoring and training, review performance evaluations through quality checks, resolve escalated customer issues and conduct recruitment. Please note this role is a hybrid role with at least 3 days a week in the Redhill office. Remote workers will not be considered. Responsibilities will include: Service Levels Agreements - Proactive resolution to problems that may impact service levels, whilst ensuring the quality of service is not sacrificed to achieve. Managing resources with flexibility to adjust depending on the priorities Compliance - A sound knowledge in line with corporate governance and regulators Quality Assurance and Control - To ensure quality of work produced by team is at a high standard Managing People - To recruit, lead, develop, coach and manage a team to ensure that the people are both skilled and motivated to deliver performance and collate monthly results and deliver to team members in a one to one meetings. To act as point of reference for team colleagues Motivational - Ensuring people are both skilled and motivated to deliver high performance Continuous Improvement - To involve the team in the development of ideas which improve business performance and establish best practices Projects - To complete ad hoc tasks/projects as requested by Team Manager Risk - Dealing with/escalating identified risks in relation to SCUK risk policies and/or legislative and regulatory guidelines in accordance with the Santander UK group risk framework What we're looking for someone who: Has previous management, coaching or supervisory experience Substantial customer service experience Has their own initiative to resolve complex queries Strong Microsoft Office skills (i.e. Word, Excel & Outlook) Has a positive, enthusiastic outlook and is receptive to change Has excellent planning and organisation skills, thus the ability to work to tight deadlines Possesses strong interpersonal skills Has previous Contact Centre experience (desirable - not essential) We have a range of benefits available which include: Competitive salary of £35,000 - £38,000 (dependent on skills & experience) 27 days holiday per annum, plus bank holidays Annual bonus based on personal and company performance £500 flexible benefit allowance Generous pension contributions Employee assistance programme Sharesave scheme Gym passes at a reduced rate for 3,000 gyms, leisure centres etc Training: You will be required to work full time in the office for the first 3 months, after that time hybrid working will be available (as per your line managers discretion) Other things you need to know: The working hours for the role are 35 hours per week across the below shift pattern: Week 1 - 08:00-15:00 & Saturday 09:00-14:00 Week 2 - 09:00-17:00 Week 3 - 10:00-18:00 Week 4 - 08:00-16:00 Week 5 - 09:00-17:00 Week 6 - 10:00-18:00 You will also be required to work 2 bank holidays a year. Inclusion At Santander we're creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair. At Santander Consumer Finance we have a zero-tolerance approach to discrimination, bullying, harassment (including sexual) or victimisation of any kind. Should you want to be considered for part time hours, please let us know and we can assess your requirements. What are the next steps: If you are interested in this role and believe you have the skills, experience, and knowledge then we'd love to hear from you. Please go ahead and click apply which will take you through some questions and allow you to submit your CV and covering letter.
Do you have proven leadership skills, a strong work ethic and a passion for quality? We are seeking an Area Manager with the expertise, commitment and values to make a real and positive difference to the lives of older people with care and support needs. We need a well-organised, professional and proactive Area Manager to lead and manage the delivery of high-quality care and support to people living in our 6 Extra Care services in Brent and Harrow. You will be dedicated to the delivery of person-centred services which enable people to enjoy a great quality of life. You will be professional and accountable with excellent verbal and written communication skills. You will have the experience and credibility to be able to provide direction, guidance and support to our services to ensure 100% CQC compliance. You will have experience and skills in contract management, quality assurance and performance management. You will be able to develop and sustain positive and trusting relationships with local authority commissioners, partner housing providers, professionals and other agencies. You will demonstrate a commitment to re-enablement principles and be able to lead staff to provide care and support which promotes dignity, wellbeing and independence. You will foster a warm and inclusive atmosphere in services and must promote a responsive, person-centred culture and excellent customer care. Your busy, varied and responsible role will involve: Contract management and compliance All aspects of quality assurance and monitoring Driving service improvements Ensuring provision of varied and vibrant activities at all services Producing reports and collating data against KPIs Performance management of the Registered Managers/Senior Team Recruitment and selection of Staff Disciplinary and grievance management Investigation and follow up of concerns, complaints and suggestions Assessment and allocation of new service users Partnership working In order to undertake this responsible role, you will need to have a relevant health or social care qualification and have at least 4 years supervisory/management experience in health or social care services involving the care and support of older people and adults with a range of support needs. A knowledge and understanding of dementia and common health related needs will be very helpful. In return we will support you with your on-going professional development, including practitioner and management training. The successful applicant will be initially based in Harrow/Brent and in time proceed to offer their insight and management to other services in London, Essex and surrounding areas. Please feel free to contact Mahip Singh, Service Director via email or telephone to discuss this rewarding role. Vacancy Reference Number: 93598 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award. We can only accept applications from candidates who are located in and eligible to work within the UK. Creative Support is a nationwide not-for-profit organisation which provides high quality, person-centred support to older people and adults with a learning disability, physical disabilities and mental health needs. The support we offer is tailored to the individual, and promotes their independence and community engagement. Creative Support is an Investor in People organisation which employs a diverse team of over 700 well-supported staff in the London area to deliver excellent services. We do not accept CVs in lieu of a completed Creative Support application form. All job offers are subject to the satisfactory completion of an enhanced DBS check, the cost of which is borne by Creative Support.
Jun 30, 2026
Full time
Do you have proven leadership skills, a strong work ethic and a passion for quality? We are seeking an Area Manager with the expertise, commitment and values to make a real and positive difference to the lives of older people with care and support needs. We need a well-organised, professional and proactive Area Manager to lead and manage the delivery of high-quality care and support to people living in our 6 Extra Care services in Brent and Harrow. You will be dedicated to the delivery of person-centred services which enable people to enjoy a great quality of life. You will be professional and accountable with excellent verbal and written communication skills. You will have the experience and credibility to be able to provide direction, guidance and support to our services to ensure 100% CQC compliance. You will have experience and skills in contract management, quality assurance and performance management. You will be able to develop and sustain positive and trusting relationships with local authority commissioners, partner housing providers, professionals and other agencies. You will demonstrate a commitment to re-enablement principles and be able to lead staff to provide care and support which promotes dignity, wellbeing and independence. You will foster a warm and inclusive atmosphere in services and must promote a responsive, person-centred culture and excellent customer care. Your busy, varied and responsible role will involve: Contract management and compliance All aspects of quality assurance and monitoring Driving service improvements Ensuring provision of varied and vibrant activities at all services Producing reports and collating data against KPIs Performance management of the Registered Managers/Senior Team Recruitment and selection of Staff Disciplinary and grievance management Investigation and follow up of concerns, complaints and suggestions Assessment and allocation of new service users Partnership working In order to undertake this responsible role, you will need to have a relevant health or social care qualification and have at least 4 years supervisory/management experience in health or social care services involving the care and support of older people and adults with a range of support needs. A knowledge and understanding of dementia and common health related needs will be very helpful. In return we will support you with your on-going professional development, including practitioner and management training. The successful applicant will be initially based in Harrow/Brent and in time proceed to offer their insight and management to other services in London, Essex and surrounding areas. Please feel free to contact Mahip Singh, Service Director via email or telephone to discuss this rewarding role. Vacancy Reference Number: 93598 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award. We can only accept applications from candidates who are located in and eligible to work within the UK. Creative Support is a nationwide not-for-profit organisation which provides high quality, person-centred support to older people and adults with a learning disability, physical disabilities and mental health needs. The support we offer is tailored to the individual, and promotes their independence and community engagement. Creative Support is an Investor in People organisation which employs a diverse team of over 700 well-supported staff in the London area to deliver excellent services. We do not accept CVs in lieu of a completed Creative Support application form. All job offers are subject to the satisfactory completion of an enhanced DBS check, the cost of which is borne by Creative Support.
We are looking for a compassionate and committed mental health professional to join our established team as Project Manager in Bradford. This role will be responsible for the operational management of Hill Top Cottages, our recovery-based MH supported living service in the area. You will have an extensive knowledge of mental health recovery approaches, with skills in promoting independence and community links. You will be motivated to drive the service forward, empowering service users to move to less supported accommodation. You must have skills in positive communication and engagement and will be able to demonstrate unconditional positive regard for the people we support. You will have a person-centred approach and the ability to achieve positive outcomes through co-production with service users and creative multi-agency working. You must be able to write clear assessments, support plans and guidelines and work positively within a consistent, mutually supportive team ethos. A relevant qualification is desirable, such as RMN, Social Work, or a management qualification. Supervisory experience is essential, and experience of evidencing achievements and outcomes for service users is desirable. Vacancy Reference Number: 89805 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number. Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Leave and company paid enhanced DBS. We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award. Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK - This post will not be open to Sponsorship under the UKVI scheme, and we are unable to accept applicants with Skilled Worker Visas.
Jun 30, 2026
Full time
We are looking for a compassionate and committed mental health professional to join our established team as Project Manager in Bradford. This role will be responsible for the operational management of Hill Top Cottages, our recovery-based MH supported living service in the area. You will have an extensive knowledge of mental health recovery approaches, with skills in promoting independence and community links. You will be motivated to drive the service forward, empowering service users to move to less supported accommodation. You must have skills in positive communication and engagement and will be able to demonstrate unconditional positive regard for the people we support. You will have a person-centred approach and the ability to achieve positive outcomes through co-production with service users and creative multi-agency working. You must be able to write clear assessments, support plans and guidelines and work positively within a consistent, mutually supportive team ethos. A relevant qualification is desirable, such as RMN, Social Work, or a management qualification. Supervisory experience is essential, and experience of evidencing achievements and outcomes for service users is desirable. Vacancy Reference Number: 89805 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number. Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Leave and company paid enhanced DBS. We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award. Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK - This post will not be open to Sponsorship under the UKVI scheme, and we are unable to accept applicants with Skilled Worker Visas.
Creative Support is looking for a caring, dynamic and highly motivated person to co-manage our varied portfolio of social care services in Blackpool. This will be a dual registration with an established RSM already in place whereby you would be responsible for 9 learning disability supported living services. You will be lead and supported by a highly motivated and experienced team of local managers and will contribute to the further development of our services within the region. You must be an accomplished manager and have extensive experience and knowledge of working within the social care sector, ideally including supported living services for people with a learning disability as well as people on the autistic spectrum, and people who have additional complex care and communication needs. We also provide support for people living independently in the community who do not require full time support and you will have some oversight of this provision too. We are looking for someone who can carry out the role demonstrating a person-centred approach with a warm, confident and professional manner. Experience of staff and service management is essential. If you have the vision, the will and organisational ability to deliver excellent outcomes for people we support, as well as understanding initiatives which connect them to their local community, we would love to talk to you. A requirement of this role is that you will be the Registered Manager with CQC. This will be a dual registered service alongside a second established and experienced Registered Manager. Prior experience as a Registered Manager is not essential but you must be a confident and accountable practitioner with the ability to put quality standards into practice. We will provide lots of support, training and guidance to help you, as well as a very supportive environment with like-minded leaders who share the same values as part of your team. You in turn must be able to lead a team with confidence and provide clear guidance, supervision and support to your team members. You will be able to communicate positively and professionally with the families of the people we support, their advocates and other agencies. You will be based in our friendly, central, well equipped office in Blackpool and will have regular direct contact with service users and the opportunity to attend person-centred reviews and develop positive relationships with people we support. You will have the opportunity to communicate and liaise positively and professionally with families of people we support, advocates and other agencies and commissioners This role offers unique and challenging opportunities bringing great job satisfaction and career development opportunities. We provide relevant training including accredited management training and health and social care diplomas through our own training academy. We can support you with advanced practitioner training opportunities in relevant areas. In addition to opportunities for personal and career development we offer good conditions of service and a supportive, hands-on management culture . If you wish to know more about the post, please call Neil Maguire Area Manager on , he will be happy to discuss the role and responsibilities with you. Vacancy Reference Number: 91491 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number. Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Annual Leave and company paid enhanced DBS. We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded. Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK
Jun 30, 2026
Full time
Creative Support is looking for a caring, dynamic and highly motivated person to co-manage our varied portfolio of social care services in Blackpool. This will be a dual registration with an established RSM already in place whereby you would be responsible for 9 learning disability supported living services. You will be lead and supported by a highly motivated and experienced team of local managers and will contribute to the further development of our services within the region. You must be an accomplished manager and have extensive experience and knowledge of working within the social care sector, ideally including supported living services for people with a learning disability as well as people on the autistic spectrum, and people who have additional complex care and communication needs. We also provide support for people living independently in the community who do not require full time support and you will have some oversight of this provision too. We are looking for someone who can carry out the role demonstrating a person-centred approach with a warm, confident and professional manner. Experience of staff and service management is essential. If you have the vision, the will and organisational ability to deliver excellent outcomes for people we support, as well as understanding initiatives which connect them to their local community, we would love to talk to you. A requirement of this role is that you will be the Registered Manager with CQC. This will be a dual registered service alongside a second established and experienced Registered Manager. Prior experience as a Registered Manager is not essential but you must be a confident and accountable practitioner with the ability to put quality standards into practice. We will provide lots of support, training and guidance to help you, as well as a very supportive environment with like-minded leaders who share the same values as part of your team. You in turn must be able to lead a team with confidence and provide clear guidance, supervision and support to your team members. You will be able to communicate positively and professionally with the families of the people we support, their advocates and other agencies. You will be based in our friendly, central, well equipped office in Blackpool and will have regular direct contact with service users and the opportunity to attend person-centred reviews and develop positive relationships with people we support. You will have the opportunity to communicate and liaise positively and professionally with families of people we support, advocates and other agencies and commissioners This role offers unique and challenging opportunities bringing great job satisfaction and career development opportunities. We provide relevant training including accredited management training and health and social care diplomas through our own training academy. We can support you with advanced practitioner training opportunities in relevant areas. In addition to opportunities for personal and career development we offer good conditions of service and a supportive, hands-on management culture . If you wish to know more about the post, please call Neil Maguire Area Manager on , he will be happy to discuss the role and responsibilities with you. Vacancy Reference Number: 91491 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number. Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Annual Leave and company paid enhanced DBS. We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded. Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK
Community Manager - Premium PBSA Operator Salary up to £38,000 + 10% bonus A very exciting and forward-thinking Purpose-Built Student Accommodation (PBSA) owner-operator is looking for a standout Community Manager to join their team. This business is so culture-driven, people-first, and genuinely passionate about creating unforgettable student living experiences. Their buildings are vibrant, creative, wellbeing-focused spaces where students feel supported, connected, and truly at home. This is a role for someone who thrives on energy, engagement, and community. You'll be the heartbeat of the building - the person residents know, trust, and turn to. Expect a blend of creativity, people leadership, operational involvement, and relationship-building. From delivering standout events to shaping the resident journey, you'll play a huge part in creating a place students love living in. Key Responsibilities: Deliver exceptional resident experience - be the warm, supportive presence students rely on. Build a thriving community through daily engagement and meaningful interactions. Plan and deliver events that champion wellbeing, culture, creativity, and connection. Drive resident engagement across social media, newsletters, and in-building channels. Support building operations including visual checks, safety awareness, and reporting issues. Assist with compliance tasks such as fire alarm support, contractor access, and record-keeping. Lead and motivate the front-of-house team with positivity and coaching. Support sales and rebooking through tours, enquiries, and resident advocacy. Maintain polished front-of-house standards ensuring every touchpoint feels welcoming. Track engagement KPIs and contribute to building performance. What We're Looking For A natural people-person with a passion for community, wellbeing, and creating memorable experiences Outstanding communication and customer service skills Creative mindset with confidence in planning and delivering events Calm, supportive, and solutions-focused in challenging moments Strong organisational skills and attention to detail Experience supporting or leading a small team Comfortable using CRM or booking systems Understanding of basic health & safety responsibilities Backgrounds that work well: Hospitality, Events & engagement, Retail leadership, PBSA, BTR / residential, Community-based roles, Creative or wellbeing-focused backgrounds. What's In It for You: Up to £38,000 salary 10% annual bonus A culture-driven employer who genuinely invests in people A role where creativity, ideas, and personality are celebrated Opportunities to grow within a fast-moving PBSA operator Supportive leadership and a collaborative team environment The chance to shape an unforgettable student experience
Jun 30, 2026
Full time
Community Manager - Premium PBSA Operator Salary up to £38,000 + 10% bonus A very exciting and forward-thinking Purpose-Built Student Accommodation (PBSA) owner-operator is looking for a standout Community Manager to join their team. This business is so culture-driven, people-first, and genuinely passionate about creating unforgettable student living experiences. Their buildings are vibrant, creative, wellbeing-focused spaces where students feel supported, connected, and truly at home. This is a role for someone who thrives on energy, engagement, and community. You'll be the heartbeat of the building - the person residents know, trust, and turn to. Expect a blend of creativity, people leadership, operational involvement, and relationship-building. From delivering standout events to shaping the resident journey, you'll play a huge part in creating a place students love living in. Key Responsibilities: Deliver exceptional resident experience - be the warm, supportive presence students rely on. Build a thriving community through daily engagement and meaningful interactions. Plan and deliver events that champion wellbeing, culture, creativity, and connection. Drive resident engagement across social media, newsletters, and in-building channels. Support building operations including visual checks, safety awareness, and reporting issues. Assist with compliance tasks such as fire alarm support, contractor access, and record-keeping. Lead and motivate the front-of-house team with positivity and coaching. Support sales and rebooking through tours, enquiries, and resident advocacy. Maintain polished front-of-house standards ensuring every touchpoint feels welcoming. Track engagement KPIs and contribute to building performance. What We're Looking For A natural people-person with a passion for community, wellbeing, and creating memorable experiences Outstanding communication and customer service skills Creative mindset with confidence in planning and delivering events Calm, supportive, and solutions-focused in challenging moments Strong organisational skills and attention to detail Experience supporting or leading a small team Comfortable using CRM or booking systems Understanding of basic health & safety responsibilities Backgrounds that work well: Hospitality, Events & engagement, Retail leadership, PBSA, BTR / residential, Community-based roles, Creative or wellbeing-focused backgrounds. What's In It for You: Up to £38,000 salary 10% annual bonus A culture-driven employer who genuinely invests in people A role where creativity, ideas, and personality are celebrated Opportunities to grow within a fast-moving PBSA operator Supportive leadership and a collaborative team environment The chance to shape an unforgettable student experience
Events & Experience Manager - Student Living Up to £38,000 + 10% bonus + great benefits Creating unforgettable moments. Bringing people together. Being the energy that lifts a space the second you walk in. If that sounds like you, this could be your perfect next step. We're working with a vibrant, culture-driven PBSA owner-operator who is redefining what student living feels like. Their buildings are buzzing social hubs - creative, inclusive, wellbeing-focused spaces where students feel supported, inspired, and genuinely at home. They're big on kindness, big on community, and big on delivering experiences that stay with residents long after they've checked out. This role is all about events, engagement, and atmosphere . You'll be the person who turns a building into a community - planning standout events, creating meaningful connections, and shaping the resident experience from the moment they arrive. If you love people, thrive in fast-paced environments, and get a buzz from bringing ideas to life, you'll absolutely thrive here. Key Responsibilities: Plan and deliver standout events that champion wellbeing, culture, creativity, and connection Create a warm, welcoming resident experience from check-in to check-out Build a thriving community through daily engagement and meaningful interactions Lead front-of-house presence ensuring the building always feels polished and alive Drive engagement across social media and newsletters Support building operations with visual checks, safety awareness, and reporting Coach and support the front-of-house team to deliver exceptional service Support tours, enquiries, and rebooking campaigns Collaborate with local partners to bring fresh opportunities into the building Track engagement KPIs and contribute to building performance What We're Looking For: A natural people-person with a passion for events, community, and creating memorable experiences Confident, energetic, and able to build rapport quickly Strong organisational skills and attention to detail Creative thinker with a flair for bringing ideas to life Calm, supportive, and solutions-focused in busy or challenging moments Experience supporting or leading a small team Comfortable using CRM or booking systems Understanding of basic health & safety responsibilities What's In It for You: Up to £38,000 salary 10% annual bonus A culture-driven employer who genuinely values people A role where your creativity and personality shine Real autonomy to shape the resident experience Supportive leadership and a collaborative team Opportunities to grow within a fast-moving PBSA operator
Jun 30, 2026
Full time
Events & Experience Manager - Student Living Up to £38,000 + 10% bonus + great benefits Creating unforgettable moments. Bringing people together. Being the energy that lifts a space the second you walk in. If that sounds like you, this could be your perfect next step. We're working with a vibrant, culture-driven PBSA owner-operator who is redefining what student living feels like. Their buildings are buzzing social hubs - creative, inclusive, wellbeing-focused spaces where students feel supported, inspired, and genuinely at home. They're big on kindness, big on community, and big on delivering experiences that stay with residents long after they've checked out. This role is all about events, engagement, and atmosphere . You'll be the person who turns a building into a community - planning standout events, creating meaningful connections, and shaping the resident experience from the moment they arrive. If you love people, thrive in fast-paced environments, and get a buzz from bringing ideas to life, you'll absolutely thrive here. Key Responsibilities: Plan and deliver standout events that champion wellbeing, culture, creativity, and connection Create a warm, welcoming resident experience from check-in to check-out Build a thriving community through daily engagement and meaningful interactions Lead front-of-house presence ensuring the building always feels polished and alive Drive engagement across social media and newsletters Support building operations with visual checks, safety awareness, and reporting Coach and support the front-of-house team to deliver exceptional service Support tours, enquiries, and rebooking campaigns Collaborate with local partners to bring fresh opportunities into the building Track engagement KPIs and contribute to building performance What We're Looking For: A natural people-person with a passion for events, community, and creating memorable experiences Confident, energetic, and able to build rapport quickly Strong organisational skills and attention to detail Creative thinker with a flair for bringing ideas to life Calm, supportive, and solutions-focused in busy or challenging moments Experience supporting or leading a small team Comfortable using CRM or booking systems Understanding of basic health & safety responsibilities What's In It for You: Up to £38,000 salary 10% annual bonus A culture-driven employer who genuinely values people A role where your creativity and personality shine Real autonomy to shape the resident experience Supportive leadership and a collaborative team Opportunities to grow within a fast-moving PBSA operator
Consensus is not just a care provider - we're a community of amazing people dedicated to inspiring and empowering people with learning disabilities, autism, and complex needs. If you're looking for a career where you can make a meaningful difference in the lives of others, then this Deputy Manager role at The Haven, Selby, North Yorkshire, United Kingdom might be right for you. Due to limited number of licences we are unable to offer Sp?ns?rship for this role. Your Benefits Consensus is a certified Great Place to Work in 2025, here's just a small selection of the benefits you'll enjoy: Career Ladder : A starting salary of £32,156.80 per annum, our dedicated career ladder provides clear opportunities for your future progression and earn up to £32,156.80 per annum. Learning & Development : Support your personal and professional growth with training and qualifications to enable you to achieve your full potential. Financial Benefits : Life Assurance of twice your annual basic salary, withdraw a percentage of your wages with Wagestream, access to a Blue Light Discount Card. Health & Wellbeing : From confidential telephone counselling, dedicated wellbeing support and an Employee Assistance Programme. Induction & Training : Following your Free DBS check your journey will begin with a 3-day online induction before heading to the service to get started. Your Role Through understanding the needs of the people you support, you'll provide exceptional care that truly changes lives. A career with meaning, you'll also have a lot of fun, too - from helping with daily tasks to leading a team to make a difference. The site is a new-build development in a popular historical market town. The site compromises of a mix of detached and semi-detached 1 and 2 bedroom houses with private gardens, gated entry and parking. This service will provide specialist supported living accommodation for 7 people with learning disabilities, autism and complex needs, including those identified under the Transforming Care Programme, meeting the identified needs of North Yorkshire Council. Provide leadership to colleagues within the team and support the Service Manager in the daily management & running of the service. Help the people we support to engage in meaningful opportunities and activities - empowering them to enjoy a great life filled with amazing experiences. Manage, deliver & lead high-quality care as part of the team using a person centred approach. Get involved in the community, support during leisure and social activities, and celebrate special occasions. Communicate appropriately, considering individual communication needs, and helping people to communicate effectively with others, too. At Consensus, we are committed to fostering an inclusive and diverse work environment where everyone is treated with respect and dignity. Join us at Consensus Support Services, where your unique perspective is valued, and every individual has the opportunity to succeed.
Jun 30, 2026
Full time
Consensus is not just a care provider - we're a community of amazing people dedicated to inspiring and empowering people with learning disabilities, autism, and complex needs. If you're looking for a career where you can make a meaningful difference in the lives of others, then this Deputy Manager role at The Haven, Selby, North Yorkshire, United Kingdom might be right for you. Due to limited number of licences we are unable to offer Sp?ns?rship for this role. Your Benefits Consensus is a certified Great Place to Work in 2025, here's just a small selection of the benefits you'll enjoy: Career Ladder : A starting salary of £32,156.80 per annum, our dedicated career ladder provides clear opportunities for your future progression and earn up to £32,156.80 per annum. Learning & Development : Support your personal and professional growth with training and qualifications to enable you to achieve your full potential. Financial Benefits : Life Assurance of twice your annual basic salary, withdraw a percentage of your wages with Wagestream, access to a Blue Light Discount Card. Health & Wellbeing : From confidential telephone counselling, dedicated wellbeing support and an Employee Assistance Programme. Induction & Training : Following your Free DBS check your journey will begin with a 3-day online induction before heading to the service to get started. Your Role Through understanding the needs of the people you support, you'll provide exceptional care that truly changes lives. A career with meaning, you'll also have a lot of fun, too - from helping with daily tasks to leading a team to make a difference. The site is a new-build development in a popular historical market town. The site compromises of a mix of detached and semi-detached 1 and 2 bedroom houses with private gardens, gated entry and parking. This service will provide specialist supported living accommodation for 7 people with learning disabilities, autism and complex needs, including those identified under the Transforming Care Programme, meeting the identified needs of North Yorkshire Council. Provide leadership to colleagues within the team and support the Service Manager in the daily management & running of the service. Help the people we support to engage in meaningful opportunities and activities - empowering them to enjoy a great life filled with amazing experiences. Manage, deliver & lead high-quality care as part of the team using a person centred approach. Get involved in the community, support during leisure and social activities, and celebrate special occasions. Communicate appropriately, considering individual communication needs, and helping people to communicate effectively with others, too. At Consensus, we are committed to fostering an inclusive and diverse work environment where everyone is treated with respect and dignity. Join us at Consensus Support Services, where your unique perspective is valued, and every individual has the opportunity to succeed.
We are looking for a dynamic, hands-on Registered Service Manager to oversee our supported living services in Stourbridge, Dudley. You'll be responsible for three unique services, each supporting individuals with learning disabilities, autism, behaviours of distress and complex care needs in the Dudley area. Every person we support has their own story, strengths and aspirations, and we're looking f click apply for full job details
Jun 30, 2026
Full time
We are looking for a dynamic, hands-on Registered Service Manager to oversee our supported living services in Stourbridge, Dudley. You'll be responsible for three unique services, each supporting individuals with learning disabilities, autism, behaviours of distress and complex care needs in the Dudley area. Every person we support has their own story, strengths and aspirations, and we're looking f click apply for full job details
Supported Living Manager Location: Carmarthenshire Hours: Full-time, 40 hours per week Salary: £30,500 - £34,500 - dependent on experience About Perthyn At Perthyn, we believe everyone deserves the opportunity to live a meaningful and fulfilling life in a place they are proud to call home. Our work is guided by our core values: Integrity, Empowerment, Inclusivity, Belonging, Accountability, Innovation, Accomplishment and Resilience . We support people to develop independence, build meaningful relationships, and take part in activities that truly matter to them. Everything we do is centred on the individual, ensuring people are empowered to live the lives they choose. About the Role We are looking for a compassionate and motivated Supported Living Manager to lead and manage two support teams in Carmarthenshire. This is a leadership role where you will be accountable for the performance, quality, and compliance of a small cluster of supported living services. You will lead, inspire, and develop teams to deliver high-quality, person-centred support to individuals with learning disabilities and complex needs, enabling them to live independently and actively participate in their communities. You will work closely with other Supported Living Managers and report to the Regional Manager, contributing to a strong and supportive leadership network. What You Will Be Doing As a Supported Living Manager, you will: Lead the day-to-day running of people's support services, ensuring safe, effective, and high-quality support Manage and develop staff teams, including supervision, appraisals, and performance management Ensure staffing levels, rotas and resources are effectively planned to meet people's support needs Promote and embed person-centred approaches that maximise independence, choice, and inclusion Support individuals with a range of needs, including those who may display behaviours that challenge Build and maintain strong relationships with families, commissioners, health professionals, and external agencies Advocate on behalf of the people we support to achieve the best possible outcomes Oversee financial performance, managing budgets and resources responsibly Ensure compliance with Care Inspectorate Wales (CIW) Regulations, statutory guidance and National Minimum Standards Contribute to quality assurance processes and drive continuous improvement Lead and facilitate team meetings, addressing challenges proactively and positively Act as a visible and hands-on leader, providing direct support where required Respond to operational needs, including out-of-hours support via our on-call rota What We Are Looking For We are looking for a values-driven leader who is passionate about making a difference. Have a minimum of 5 years' experience working within the learning disabilities sector Have experience of taking a leading role and motivating staff Have experience supporting individuals with complex needs and behaviours that may challenge Hold a QCF Level 2 in Health and Social Care (or equivalent) Competent in Microsoft Office applications and experienced in navigating a variety of IT systems, with the ability to learn new platforms quickly Be committed to working towards a Level 5 Diploma in Health & Social Care , if not already achieved Have a strong understanding of relevant legislation , including the Mental Capacity Act, Health & Safety requirements, Safeguarding processes, Care Inspectorate Wales (CIW) Regulations, statutory guidance and National Minimum Standards Demonstrate excellent leadership, communication, and organisational skills Be confident managing multiple priorities within a dynamic environment Have experience of managing budgets and resources effectively Be committed to delivering high-quality, person-centred, and inclusive support Hold a full UK driving licence and be willing to travel within the region What You Can Expect from Us When you join Perthyn, you will become part of a supportive and forward-thinking organisation that truly values its people. We offer: Employee benefits scheme with discounts across high street stores and online retailers Employee Assistance Programme offering confidential advice and support Flexible working opportunities, including Cycle to Work and work-back day options Comprehensive induction, training, and ongoing professional development Fully funded DBS check, Update Service and Social Care Wales registration A welcoming and inclusive workplace culture Ongoing support from experienced leaders and peers The opportunity to positively shape and improve the lives of the people we support A role where your contribution is recognised and valued Safer Recruitment This post is subject to an enhanced Disclosure and Barring Service (DBS) check. Perthyn is committed to safer recruitment practices and to safeguarding and promoting the wellbeing of the people we support. We are an equal opportunities employer and welcome applications from people of all backgrounds. We are committed to creating an inclusive environment where everyone feels they belong. Next Steps If you are a passionate and experienced leader ready to take the next step in your career, we would love to hear from you. Apply today and help us empower people to live the lives they choose. Requirements: Please click to download a copy of the Job description
Jun 30, 2026
Full time
Supported Living Manager Location: Carmarthenshire Hours: Full-time, 40 hours per week Salary: £30,500 - £34,500 - dependent on experience About Perthyn At Perthyn, we believe everyone deserves the opportunity to live a meaningful and fulfilling life in a place they are proud to call home. Our work is guided by our core values: Integrity, Empowerment, Inclusivity, Belonging, Accountability, Innovation, Accomplishment and Resilience . We support people to develop independence, build meaningful relationships, and take part in activities that truly matter to them. Everything we do is centred on the individual, ensuring people are empowered to live the lives they choose. About the Role We are looking for a compassionate and motivated Supported Living Manager to lead and manage two support teams in Carmarthenshire. This is a leadership role where you will be accountable for the performance, quality, and compliance of a small cluster of supported living services. You will lead, inspire, and develop teams to deliver high-quality, person-centred support to individuals with learning disabilities and complex needs, enabling them to live independently and actively participate in their communities. You will work closely with other Supported Living Managers and report to the Regional Manager, contributing to a strong and supportive leadership network. What You Will Be Doing As a Supported Living Manager, you will: Lead the day-to-day running of people's support services, ensuring safe, effective, and high-quality support Manage and develop staff teams, including supervision, appraisals, and performance management Ensure staffing levels, rotas and resources are effectively planned to meet people's support needs Promote and embed person-centred approaches that maximise independence, choice, and inclusion Support individuals with a range of needs, including those who may display behaviours that challenge Build and maintain strong relationships with families, commissioners, health professionals, and external agencies Advocate on behalf of the people we support to achieve the best possible outcomes Oversee financial performance, managing budgets and resources responsibly Ensure compliance with Care Inspectorate Wales (CIW) Regulations, statutory guidance and National Minimum Standards Contribute to quality assurance processes and drive continuous improvement Lead and facilitate team meetings, addressing challenges proactively and positively Act as a visible and hands-on leader, providing direct support where required Respond to operational needs, including out-of-hours support via our on-call rota What We Are Looking For We are looking for a values-driven leader who is passionate about making a difference. Have a minimum of 5 years' experience working within the learning disabilities sector Have experience of taking a leading role and motivating staff Have experience supporting individuals with complex needs and behaviours that may challenge Hold a QCF Level 2 in Health and Social Care (or equivalent) Competent in Microsoft Office applications and experienced in navigating a variety of IT systems, with the ability to learn new platforms quickly Be committed to working towards a Level 5 Diploma in Health & Social Care , if not already achieved Have a strong understanding of relevant legislation , including the Mental Capacity Act, Health & Safety requirements, Safeguarding processes, Care Inspectorate Wales (CIW) Regulations, statutory guidance and National Minimum Standards Demonstrate excellent leadership, communication, and organisational skills Be confident managing multiple priorities within a dynamic environment Have experience of managing budgets and resources effectively Be committed to delivering high-quality, person-centred, and inclusive support Hold a full UK driving licence and be willing to travel within the region What You Can Expect from Us When you join Perthyn, you will become part of a supportive and forward-thinking organisation that truly values its people. We offer: Employee benefits scheme with discounts across high street stores and online retailers Employee Assistance Programme offering confidential advice and support Flexible working opportunities, including Cycle to Work and work-back day options Comprehensive induction, training, and ongoing professional development Fully funded DBS check, Update Service and Social Care Wales registration A welcoming and inclusive workplace culture Ongoing support from experienced leaders and peers The opportunity to positively shape and improve the lives of the people we support A role where your contribution is recognised and valued Safer Recruitment This post is subject to an enhanced Disclosure and Barring Service (DBS) check. Perthyn is committed to safer recruitment practices and to safeguarding and promoting the wellbeing of the people we support. We are an equal opportunities employer and welcome applications from people of all backgrounds. We are committed to creating an inclusive environment where everyone feels they belong. Next Steps If you are a passionate and experienced leader ready to take the next step in your career, we would love to hear from you. Apply today and help us empower people to live the lives they choose. Requirements: Please click to download a copy of the Job description
Supported Housing Manager Shrewsbury £28,598 - £31,022 - 37 hours Permanent We're looking for an organised, proactive Supported Housing Manager to support residents living in Temporary Accommodation and other supported housing settings click apply for full job details
Jun 30, 2026
Full time
Supported Housing Manager Shrewsbury £28,598 - £31,022 - 37 hours Permanent We're looking for an organised, proactive Supported Housing Manager to support residents living in Temporary Accommodation and other supported housing settings click apply for full job details
Assistant Service Manager - Birchington Full Time Supported Living Salary: £29,012 per annum (pro rata) + £1,200 Complexity Enhancement Lead with compassion. Inspire your team. Make a real difference. At Avenues, we're more than a workplace - we're a community. A place where people feel valued, supported and inspired to achieve great things together. We're looking for an experienced and motivated Assistant Service Manager to join our supported living service in Birchington . If you're currently an Assistant Manager, Deputy Manager, Team Leader or Supervisor within social care and are ready for your next challenge, we'd love to hear from you. About the service You'll be supporting three brothers with learning disabilities, autism and some behaviours of concern . The service can be challenging so we're looking for someone who can remain calm, compassionate and confident in those moments. Your ability to respond with patience, consistency and a positive, person-centered approach will make a real difference to the lives of the people we support and to the team around you. Flexibility is important too, as the role includes taking part in a management cover of Rota that may involve both day and night shifts. About the role Working alongside the Service Manager, you'll play a key role in the day-to-day running of the service, ensuring the people we support receive the highest quality care while developing and motivating a positive, high-performing team. You'll be a visible leader who enjoys working alongside your team, promoting best practice and creating a culture where everyone feels supported to succeed. Your responsibilities will include: Supporting the operational management of the service. Leading, coaching and developing the staff team. Delivering high-quality, person-centred support. Promoting independence while balancing positive risk-taking with safeguarding responsibilities. Supporting recruitment, induction, supervision and performance management. Managing budgets and financial processes alongside the Service Manager. Ensuring compliance with legislation, CQC standards, policies and best practice. Encouraging continuous improvement across the service. Participating in the on-call rota. Working pattern Flexibility is essential as this role includes: Early shifts: 7:00am - 3:00pm Late shifts: 3:00pm - 10:00pm A management cover rota, including occasional waking night shifts where required. Weekend working as part of your Practice Lead responsibilities. Participation in the on-call rota. About you You'll be someone who leads by example and brings energy, resilience and compassion to everything you do. You'll have: Experience in a supervisory or management role within social care. A strong background supporting people with learning disabilities and complex needs. Knowledge of current legislation, safeguarding and regulatory standards. Experience managing budgets and financial information. Excellent communication and leadership skills. The ability to motivate, coach and develop others. A positive, proactive and solution-focused approach. A full UK driving licence is desirable, although not essential, as it enables travel to the service and use of service vehicles. What you'll receive We believe great people deserve great support, so we offer: £29,012 per annum (pro rata) £1,200 annual Complexity Enhancement High-quality training and career development opportunities Paid enhanced DBS Flexible working Blue Light Card and Benefits website discounts Paid annual leave (pro rata) Contributory pension scheme with life assurance Free, confidential 24/7 health, wellbeing and counselling support Recommend a Friend scheme - earn up to £500 Ready to take the next step? If you're passionate about developing people, delivering exceptional support and making a genuine difference every day, we'd love to hear from you. Apply today and become part of a team where your leadership truly changes lives. Disability Confident As part of our commitment to the Disability Confident Scheme, candidates who declare a disability and meet the essential criteria for the role will be offered the opportunity to demonstrate their abilities at interview. Please note: We reserve the right to close this vacancy early if we receive a high volume of suitable applications, so we encourage you to apply as soon as possible.
Jun 30, 2026
Full time
Assistant Service Manager - Birchington Full Time Supported Living Salary: £29,012 per annum (pro rata) + £1,200 Complexity Enhancement Lead with compassion. Inspire your team. Make a real difference. At Avenues, we're more than a workplace - we're a community. A place where people feel valued, supported and inspired to achieve great things together. We're looking for an experienced and motivated Assistant Service Manager to join our supported living service in Birchington . If you're currently an Assistant Manager, Deputy Manager, Team Leader or Supervisor within social care and are ready for your next challenge, we'd love to hear from you. About the service You'll be supporting three brothers with learning disabilities, autism and some behaviours of concern . The service can be challenging so we're looking for someone who can remain calm, compassionate and confident in those moments. Your ability to respond with patience, consistency and a positive, person-centered approach will make a real difference to the lives of the people we support and to the team around you. Flexibility is important too, as the role includes taking part in a management cover of Rota that may involve both day and night shifts. About the role Working alongside the Service Manager, you'll play a key role in the day-to-day running of the service, ensuring the people we support receive the highest quality care while developing and motivating a positive, high-performing team. You'll be a visible leader who enjoys working alongside your team, promoting best practice and creating a culture where everyone feels supported to succeed. Your responsibilities will include: Supporting the operational management of the service. Leading, coaching and developing the staff team. Delivering high-quality, person-centred support. Promoting independence while balancing positive risk-taking with safeguarding responsibilities. Supporting recruitment, induction, supervision and performance management. Managing budgets and financial processes alongside the Service Manager. Ensuring compliance with legislation, CQC standards, policies and best practice. Encouraging continuous improvement across the service. Participating in the on-call rota. Working pattern Flexibility is essential as this role includes: Early shifts: 7:00am - 3:00pm Late shifts: 3:00pm - 10:00pm A management cover rota, including occasional waking night shifts where required. Weekend working as part of your Practice Lead responsibilities. Participation in the on-call rota. About you You'll be someone who leads by example and brings energy, resilience and compassion to everything you do. You'll have: Experience in a supervisory or management role within social care. A strong background supporting people with learning disabilities and complex needs. Knowledge of current legislation, safeguarding and regulatory standards. Experience managing budgets and financial information. Excellent communication and leadership skills. The ability to motivate, coach and develop others. A positive, proactive and solution-focused approach. A full UK driving licence is desirable, although not essential, as it enables travel to the service and use of service vehicles. What you'll receive We believe great people deserve great support, so we offer: £29,012 per annum (pro rata) £1,200 annual Complexity Enhancement High-quality training and career development opportunities Paid enhanced DBS Flexible working Blue Light Card and Benefits website discounts Paid annual leave (pro rata) Contributory pension scheme with life assurance Free, confidential 24/7 health, wellbeing and counselling support Recommend a Friend scheme - earn up to £500 Ready to take the next step? If you're passionate about developing people, delivering exceptional support and making a genuine difference every day, we'd love to hear from you. Apply today and become part of a team where your leadership truly changes lives. Disability Confident As part of our commitment to the Disability Confident Scheme, candidates who declare a disability and meet the essential criteria for the role will be offered the opportunity to demonstrate their abilities at interview. Please note: We reserve the right to close this vacancy early if we receive a high volume of suitable applications, so we encourage you to apply as soon as possible.
Do you have the commitment, compassion and person-centred values to be able to make a real difference to the lives of adults who may have a learning disability in the Salford area? Are you looking for a role that will allow you to demonstrate your management skills and experience? If so, we have an exciting Supported Living Manager vacancy for a positive and professional individual who enjoys supervising and coaching staff alongside providing great care and support in promoting independence in service users in the Salford area. Your role of Supported Living Manager will include: Coordinating the delivery of care to a defined group of service users, ensuring that this care meets their identified needs, choices and preferences. This could include: administering medication, general emotional support, and support with daily living. Supervision, coaching, performance management and general support of staff, volunteers, and students in providing effective and personalised care. Ensuring safeguarding measures are in place to protect vulnerable adults and children, and ensuring all staff comply with these safeguarding policies and procedures. Promoting excellent customer care to service users, their families, and other agencies. Developing warm and trusting relationships with service users. Applicants will be able to demonstrate a warm, compassionate and person-centred approach to working with people with a learning disability, and understand the principles of person centred care. You will have the skills and personal qualities to be able to engage with people in meaningful planning and therapeutic activities. Good written and verbal communication skills are essential along with strong organisational skills and the ability to prioritise and manage a busy workload. Flexibility to the needs of the service is essential, and a willingness to follow instruction and accept supervision is also required. You will ideally have experience with supporting adults with a learning disability, or with supporting other adult client groups. Alongside this it would also be essential to have experience of supervising/managing staff or coordinating the delivery of care and support. We are a passionate, inclusive and anti-racist organisation. We embrace diversity and encourage applicants from all backgrounds and cultures. As a Disability Confident Employer we welcome applications from people with a disability, and as a proud Stonewall Diversity Champion we actively encourage applications from the LGBTQ+ community. Vacancy Reference Number: 90494 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number.
Jun 30, 2026
Full time
Do you have the commitment, compassion and person-centred values to be able to make a real difference to the lives of adults who may have a learning disability in the Salford area? Are you looking for a role that will allow you to demonstrate your management skills and experience? If so, we have an exciting Supported Living Manager vacancy for a positive and professional individual who enjoys supervising and coaching staff alongside providing great care and support in promoting independence in service users in the Salford area. Your role of Supported Living Manager will include: Coordinating the delivery of care to a defined group of service users, ensuring that this care meets their identified needs, choices and preferences. This could include: administering medication, general emotional support, and support with daily living. Supervision, coaching, performance management and general support of staff, volunteers, and students in providing effective and personalised care. Ensuring safeguarding measures are in place to protect vulnerable adults and children, and ensuring all staff comply with these safeguarding policies and procedures. Promoting excellent customer care to service users, their families, and other agencies. Developing warm and trusting relationships with service users. Applicants will be able to demonstrate a warm, compassionate and person-centred approach to working with people with a learning disability, and understand the principles of person centred care. You will have the skills and personal qualities to be able to engage with people in meaningful planning and therapeutic activities. Good written and verbal communication skills are essential along with strong organisational skills and the ability to prioritise and manage a busy workload. Flexibility to the needs of the service is essential, and a willingness to follow instruction and accept supervision is also required. You will ideally have experience with supporting adults with a learning disability, or with supporting other adult client groups. Alongside this it would also be essential to have experience of supervising/managing staff or coordinating the delivery of care and support. We are a passionate, inclusive and anti-racist organisation. We embrace diversity and encourage applicants from all backgrounds and cultures. As a Disability Confident Employer we welcome applications from people with a disability, and as a proud Stonewall Diversity Champion we actively encourage applications from the LGBTQ+ community. Vacancy Reference Number: 90494 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number.
At Avenues, we're more than just a workplace - we're a community where people feel valued, supported, and empowered to achieve great things together. We're delighted to be recruiting an Assistant Service Manager to join our team at Beresford Gardens in Margate. This supported living service provides bespoke, person-centred support to two individuals with complex needs, including profound learning disabilities, autism, and mild behaviours that may challenge. One individual uses some Makaton to communicate, and both require a high level of personal care delivered with compassion, dignity, and respect. The Role As an Assistant Service Manager, you will work in close partnership with the Service Manager to support the effective day-to-day running of the service. You'll provide hands-on leadership, inspiring and mentoring staff to deliver high-quality, person-centred support using Positive Behaviour Support (PBS) and Active Support. Your focus will be on promoting meaningful activities, positive relationships, and genuine inclusion. You'll support compliance with regulatory and statutory requirements, relevant legislation, and organisational policies and procedures, and you'll confidently act on behalf of the Service Manager when required. Throughout everything you do, you'll champion high standards, dignity, and inclusion for the people we support and the teams you lead. What We're Looking For We're looking for an enthusiastic and proactive Assistant Service Manager with experience in supporting people with learning disabilities and complex needs. You'll have strong practice leadership skills, experience coaching and developing teams, and a clear understanding of how to balance safeguarding with positive risk-taking. Flexibility is essential. You'll be expected to work across rota patterns, including bank holidays and shifts between 7:00am-2:30pm and 2:30pm-10:00pm (no night shifts). Occasionally, you may be required to work extended hours to provide one-to-one support, guidance, or staff supervision, including support for night staff when needed. While not essential, being a driver with a full UK license is highly desirable, as it supports travel to the service and the use of service vehicles. Benefits you can expect! £29,012 per annum pro rata High quality training that supports your career development. Paid enhanced DBS check. Flexible working. Shopping discount via Blue Light Card and The Benefits website. Paid annual leave (pro rata). Contributory pension scheme with life assurance. Free and confidential 24/7 access to a health portal, counselling and support. Recommend a Friend scheme - earn up to £500. For more details about the role, please have a look at the role profile. Ready to Apply? If you're passionate about making a real difference and supporting both individuals and staff to thrive, we'd love to hear from you. You'll have clear opportunities to grow and develop your career within Avenues, while making a meaningful impact every single day. As part of our commitment to the Disability Confident Scheme, candidates who declare a disability and meet the essential criteria for this role will be offered the opportunity to demonstrate their abilities at interview.
Jun 30, 2026
Full time
At Avenues, we're more than just a workplace - we're a community where people feel valued, supported, and empowered to achieve great things together. We're delighted to be recruiting an Assistant Service Manager to join our team at Beresford Gardens in Margate. This supported living service provides bespoke, person-centred support to two individuals with complex needs, including profound learning disabilities, autism, and mild behaviours that may challenge. One individual uses some Makaton to communicate, and both require a high level of personal care delivered with compassion, dignity, and respect. The Role As an Assistant Service Manager, you will work in close partnership with the Service Manager to support the effective day-to-day running of the service. You'll provide hands-on leadership, inspiring and mentoring staff to deliver high-quality, person-centred support using Positive Behaviour Support (PBS) and Active Support. Your focus will be on promoting meaningful activities, positive relationships, and genuine inclusion. You'll support compliance with regulatory and statutory requirements, relevant legislation, and organisational policies and procedures, and you'll confidently act on behalf of the Service Manager when required. Throughout everything you do, you'll champion high standards, dignity, and inclusion for the people we support and the teams you lead. What We're Looking For We're looking for an enthusiastic and proactive Assistant Service Manager with experience in supporting people with learning disabilities and complex needs. You'll have strong practice leadership skills, experience coaching and developing teams, and a clear understanding of how to balance safeguarding with positive risk-taking. Flexibility is essential. You'll be expected to work across rota patterns, including bank holidays and shifts between 7:00am-2:30pm and 2:30pm-10:00pm (no night shifts). Occasionally, you may be required to work extended hours to provide one-to-one support, guidance, or staff supervision, including support for night staff when needed. While not essential, being a driver with a full UK license is highly desirable, as it supports travel to the service and the use of service vehicles. Benefits you can expect! £29,012 per annum pro rata High quality training that supports your career development. Paid enhanced DBS check. Flexible working. Shopping discount via Blue Light Card and The Benefits website. Paid annual leave (pro rata). Contributory pension scheme with life assurance. Free and confidential 24/7 access to a health portal, counselling and support. Recommend a Friend scheme - earn up to £500. For more details about the role, please have a look at the role profile. Ready to Apply? If you're passionate about making a real difference and supporting both individuals and staff to thrive, we'd love to hear from you. You'll have clear opportunities to grow and develop your career within Avenues, while making a meaningful impact every single day. As part of our commitment to the Disability Confident Scheme, candidates who declare a disability and meet the essential criteria for this role will be offered the opportunity to demonstrate their abilities at interview.
We're delighted to be recruiting a Clinical Deputy Manager for a local nursing home in the Wellingborough area. This family owned care home is passionate about providing the highest quality care and enriching the lives of their residents. As the new Deputy Manager, you'll be at the heart of this mission, leading with compassion and clinical expertise. As the Deputy Home Manager you'll feel valued and supported by the experienced home manager and senior executive team. The home needs a Deputy Manager that has a coaching leadership style, and who will lead by example and ensure excellence through regular audits and continuous improvement. Key duties and responsibilities: Lead with Excellence: Act as Shift Team Leader/nurse on 2 shifts and provide direct care daily. Support Residents: Assist residents with diverse health needs, ensuring their well-being. Supervise & Inspire: Provide clinical supervision to nurses and contribute to staff training. Ensure Compliance: Manage the home in the absence of the Home Manager, maintaining regulatory standards. Drive Quality Care: Conduct audits, monitor services, and implement corrective actions as needed. Promote Professionalism: Demonstrate exemplary professionalism and leadership. Specialized Care: Work closely with individuals living with dementia. Manage Resources: Oversee ordering of ONPOS items and medication. Staffing: Ensure adequate staffing levels and the right staff mix to deliver quality care. Requirements: A valid NMC Pin. Leadership and management experience within a care home setting. Experience in dementia care. Salary: 47,500pa 40hrs per week with shared on call and occasional weekend working Working 2 on the floor shifts per week and the rest supernumerary management hours. For further information please contact Emma at Bright Selection. Bright Selection advertises roles on behalf of our clients. If you do not hear back from us within 3 days of your application, unfortunately you have not been successful on this occasion, however we may keep your details on our database for future roles & if we do so you will receive an email letting you know this.
Jun 30, 2026
Full time
We're delighted to be recruiting a Clinical Deputy Manager for a local nursing home in the Wellingborough area. This family owned care home is passionate about providing the highest quality care and enriching the lives of their residents. As the new Deputy Manager, you'll be at the heart of this mission, leading with compassion and clinical expertise. As the Deputy Home Manager you'll feel valued and supported by the experienced home manager and senior executive team. The home needs a Deputy Manager that has a coaching leadership style, and who will lead by example and ensure excellence through regular audits and continuous improvement. Key duties and responsibilities: Lead with Excellence: Act as Shift Team Leader/nurse on 2 shifts and provide direct care daily. Support Residents: Assist residents with diverse health needs, ensuring their well-being. Supervise & Inspire: Provide clinical supervision to nurses and contribute to staff training. Ensure Compliance: Manage the home in the absence of the Home Manager, maintaining regulatory standards. Drive Quality Care: Conduct audits, monitor services, and implement corrective actions as needed. Promote Professionalism: Demonstrate exemplary professionalism and leadership. Specialized Care: Work closely with individuals living with dementia. Manage Resources: Oversee ordering of ONPOS items and medication. Staffing: Ensure adequate staffing levels and the right staff mix to deliver quality care. Requirements: A valid NMC Pin. Leadership and management experience within a care home setting. Experience in dementia care. Salary: 47,500pa 40hrs per week with shared on call and occasional weekend working Working 2 on the floor shifts per week and the rest supernumerary management hours. For further information please contact Emma at Bright Selection. Bright Selection advertises roles on behalf of our clients. If you do not hear back from us within 3 days of your application, unfortunately you have not been successful on this occasion, however we may keep your details on our database for future roles & if we do so you will receive an email letting you know this.
We are looking for a compassionate and committed mental health professional to join our established team as Project Manager in Bradford. This role will be responsible for the operational management of Hill Top Cottages, our recovery-based MH supported living service in the area. You will have an extensive knowledge of mental health recovery approaches, with skills in promoting independence and comm click apply for full job details
Jun 30, 2026
Full time
We are looking for a compassionate and committed mental health professional to join our established team as Project Manager in Bradford. This role will be responsible for the operational management of Hill Top Cottages, our recovery-based MH supported living service in the area. You will have an extensive knowledge of mental health recovery approaches, with skills in promoting independence and comm click apply for full job details
Scheme Manager - Grove Gardens Studios & Flats, High Wycombe Full time (37.5 hours) - 34,320 per annum Supporting Independent Living in a Vibrant Community Grove Gardens is a welcoming supported living service comprising six one-bedroom flats and eight studio apartments. Together, they provide a safe and inclusive home for 14 adults with learning disabilities. The people we support engage in a variety of day services and community-based activities, promoting independence, wellbeing, and personal development in a friendly and supportive environment. Key Responsibilities: Lead and inspire a dedicated team to support vulnerable people in achieving independence and fulfilling lives, collaborating with social workers and other professionals. Liaise with external agencies to ensure a smooth and supportive journey for each young person. Manage and support a team of Support Workers and Waking Night Workers. Oversee staff rotas, including organising annual leave and covering sickness. Collaborate with the recruitment team to oversee recruitment and induction of new staff at the Scheme This role may also require managerial shifts covering the weekend where necessary to ensure full and consistent cover of all shifts. Requirements Strong Leadership skills A Full Drivers Licence with access to a vehicle Values Driven - A passion for delivering compassionate & respectful care and support Strong IT skills Previous managerial experience ideal but not essential The Benefits In return for your hard work and commitment, we offer a considerable benefits package which includes: Generous annual leave allowance of 33 days per year, rising to 35 with service (pro rata) 34,320 salary Annual bonus based on satisfactory performance Monthly attendance bonus Blue Light Card: Access to discounts for local and national retailers Commitment to health and wellbeing through the Five Ways to Wellbeing Opportunities for training and professional development Workplace pension scheme and life assurance of three times annual salary Access to an employee assistance helpline Hightown is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Successful candidates will need to have a satisfactory disclosure from the Disclosure and Barring Service, together with any other relevant recruitment checks. We are an Equal Opportunities & Disability Confident Employer. Please note that we will be shortlisting and interviewing candidates on an ongoing basis and therefore we may close the vacancy early.
Jun 30, 2026
Full time
Scheme Manager - Grove Gardens Studios & Flats, High Wycombe Full time (37.5 hours) - 34,320 per annum Supporting Independent Living in a Vibrant Community Grove Gardens is a welcoming supported living service comprising six one-bedroom flats and eight studio apartments. Together, they provide a safe and inclusive home for 14 adults with learning disabilities. The people we support engage in a variety of day services and community-based activities, promoting independence, wellbeing, and personal development in a friendly and supportive environment. Key Responsibilities: Lead and inspire a dedicated team to support vulnerable people in achieving independence and fulfilling lives, collaborating with social workers and other professionals. Liaise with external agencies to ensure a smooth and supportive journey for each young person. Manage and support a team of Support Workers and Waking Night Workers. Oversee staff rotas, including organising annual leave and covering sickness. Collaborate with the recruitment team to oversee recruitment and induction of new staff at the Scheme This role may also require managerial shifts covering the weekend where necessary to ensure full and consistent cover of all shifts. Requirements Strong Leadership skills A Full Drivers Licence with access to a vehicle Values Driven - A passion for delivering compassionate & respectful care and support Strong IT skills Previous managerial experience ideal but not essential The Benefits In return for your hard work and commitment, we offer a considerable benefits package which includes: Generous annual leave allowance of 33 days per year, rising to 35 with service (pro rata) 34,320 salary Annual bonus based on satisfactory performance Monthly attendance bonus Blue Light Card: Access to discounts for local and national retailers Commitment to health and wellbeing through the Five Ways to Wellbeing Opportunities for training and professional development Workplace pension scheme and life assurance of three times annual salary Access to an employee assistance helpline Hightown is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Successful candidates will need to have a satisfactory disclosure from the Disclosure and Barring Service, together with any other relevant recruitment checks. We are an Equal Opportunities & Disability Confident Employer. Please note that we will be shortlisting and interviewing candidates on an ongoing basis and therefore we may close the vacancy early.
