About the Role We are seeking a proactive and experienced Anti-Social Behaviour (ASB) Officer to join our team. You will play a key role in investigating and resolving ASB cases, working closely with residents, partner agencies, and internal teams to create safer communities. Key Responsibilities Manage a caseload of ASB complaints from initial report through to resolution Investigate incidents, gather evidence, and take appropriate enforcement action Work in partnership with police, local authorities, and support services Prepare legal documentation and attend court where necessary Provide support and guidance to victims of anti-social behaviour Maintain accurate records and ensure compliance with policies and procedures Contribute to prevention strategies and community engagement initiatives About You Proven experience in ASB, housing, or community safety role Strong knowledge of relevant legislation (e.g. ASB, Crime and Policing Act) Excellent communication and conflict resolution skills Ability to manage a varied caseload and prioritise effectively Experience working with external agencies and vulnerable individuals Confident in preparing case files and attending legal proceedings Full UK driving licence (desirable)
Jun 30, 2026
Contractor
About the Role We are seeking a proactive and experienced Anti-Social Behaviour (ASB) Officer to join our team. You will play a key role in investigating and resolving ASB cases, working closely with residents, partner agencies, and internal teams to create safer communities. Key Responsibilities Manage a caseload of ASB complaints from initial report through to resolution Investigate incidents, gather evidence, and take appropriate enforcement action Work in partnership with police, local authorities, and support services Prepare legal documentation and attend court where necessary Provide support and guidance to victims of anti-social behaviour Maintain accurate records and ensure compliance with policies and procedures Contribute to prevention strategies and community engagement initiatives About You Proven experience in ASB, housing, or community safety role Strong knowledge of relevant legislation (e.g. ASB, Crime and Policing Act) Excellent communication and conflict resolution skills Ability to manage a varied caseload and prioritise effectively Experience working with external agencies and vulnerable individuals Confident in preparing case files and attending legal proceedings Full UK driving licence (desirable)
The Force s Data Architect is accountable for the design and build of the Force s overall data architecture, taking full responsibility for its implementation and its ability to serve the data required to produce information, intelligence and insights products for the Force and its partners. The role is integral the Force being able to create value from the vast amount of data it collects, in particular the data it uses to create intelligence, carry out research and investigations, and make decisions across all levels, commands and services, from strategic to operational, to stop crime and ASB, to protect people from harm and to help those in need. They will make a significant contribution to both force and regional data strategy, championing the importance of good data architecture across policing, advising on and building the right data structures, and they will lead any significant data projects that will to help the Force achieve its priorities and outcomes. The role requires a highly comprehensive level of knowledge and functional understanding of the modern tools, technicians, technologies, platforms, standards and practices of the data professions and industry, with an innate ability to explain their purpose, use and value to non-technical people. They will cultivate strong and effective working relationships with individuals, teams and colleagues, both internal and external to the Force, and they will be expected to participate in regional design authorities representing the interests of the Force in national data strategy and architecture. The role holder will demonstrate the Force values at all times, and they will carry out the functions of this role in accordance with the principles of the Code of Ethics. The aim of the Code of Ethics is to support each member of the policing profession to deliver the highest professional standards in their service to the public. CORE WORK AREAS Leadership Subject matter expert on data architecture for the Force and, as required provides expertise to partner organisations, and representing the Force s interest in regard to data. Accountable, on behalf of the Chief Technical Information Officer (CTIO) for the design and build of the Force s overall data architecture, taking full responsibility for its implementation. Responsible for the management, storage and provision of the data required to produce information, intelligence and insights products for the Force and its partners. Accountable for the selection and adoption of appropriate data tools, technologies, and frameworks to optimise data management and enhance data analytics capabilities across the Force. Provides technical leadership and mentorship to the data engineering, data analysis and BI development team, guiding them in best practices for these disciplines. Works in partnership with the Solutions Manager and their Principal Developer and Principal Database Administrator to continually develop the services and technical skills of the teams that make up the digital and data solutions department. Data Architecture Design Engages in national and regional data strategy. Develops, implements, and maintains a comprehensive and robust data architecture strategy, aligned to the strategic aims and the data-drive initiatives of the Force. Designs data models, data flows and integration and data storage that enable efficient and accurate data collection, integration, and analysis. Data Solutions Partners with and guides chief officers and heads of department across the Force to help them understand what is possible with data, turning their visions into tangible data solutions working together to build any related business case for investment and lead on its implementation. Works closely with performance, intelligence and data analysts, engaging with operational subject matter experts to understand and define the analytical requirements of the Force. Translates these requirements into effective data models, marts and structures that will support the production of the Forces analytics, predictive modelling and reporting capabilities. Data Governance Leads on the defining of the Force s data classification and standards, ensuring these are in line with these being defined nationally for crime and justice. Works with Head of IMU, Head of ICT Operations and both their senior teams to establish the Force s data access control mechanisms to maintain compliance with legal and regulatory requirements. Data Literacy and Quality Collaborates and fosters a data-driven culture by promoting data literacy, data governance practices, and data- driven decision-making across the organization. Establishes and works with cross-functional teams to identify and resolve data-related issues. Research, analyse and appraise the root cause, driving forward any relevant improvements to any processes, practices, and policies. Data Sources and Integration Investigates available data sources internally and externally, identifying opportunities to maximize the value that the organisation achieves from these assets and define processes to acquire and validate this data to make it usable. Maps data from source to target and establish current & future state based on business data requirements. Undertakes significant data migration programmes as required. Emerging Technologies Actively participates in professional networks seeking out emerging trends, advancements, and innovations in the field of data architecture and data management practices. Identifying opportunities, evaluates and introduces new tools, frameworks, and technologies where they will enhance the efficiency and effectiveness of policing data management.
Jun 30, 2026
Contractor
The Force s Data Architect is accountable for the design and build of the Force s overall data architecture, taking full responsibility for its implementation and its ability to serve the data required to produce information, intelligence and insights products for the Force and its partners. The role is integral the Force being able to create value from the vast amount of data it collects, in particular the data it uses to create intelligence, carry out research and investigations, and make decisions across all levels, commands and services, from strategic to operational, to stop crime and ASB, to protect people from harm and to help those in need. They will make a significant contribution to both force and regional data strategy, championing the importance of good data architecture across policing, advising on and building the right data structures, and they will lead any significant data projects that will to help the Force achieve its priorities and outcomes. The role requires a highly comprehensive level of knowledge and functional understanding of the modern tools, technicians, technologies, platforms, standards and practices of the data professions and industry, with an innate ability to explain their purpose, use and value to non-technical people. They will cultivate strong and effective working relationships with individuals, teams and colleagues, both internal and external to the Force, and they will be expected to participate in regional design authorities representing the interests of the Force in national data strategy and architecture. The role holder will demonstrate the Force values at all times, and they will carry out the functions of this role in accordance with the principles of the Code of Ethics. The aim of the Code of Ethics is to support each member of the policing profession to deliver the highest professional standards in their service to the public. CORE WORK AREAS Leadership Subject matter expert on data architecture for the Force and, as required provides expertise to partner organisations, and representing the Force s interest in regard to data. Accountable, on behalf of the Chief Technical Information Officer (CTIO) for the design and build of the Force s overall data architecture, taking full responsibility for its implementation. Responsible for the management, storage and provision of the data required to produce information, intelligence and insights products for the Force and its partners. Accountable for the selection and adoption of appropriate data tools, technologies, and frameworks to optimise data management and enhance data analytics capabilities across the Force. Provides technical leadership and mentorship to the data engineering, data analysis and BI development team, guiding them in best practices for these disciplines. Works in partnership with the Solutions Manager and their Principal Developer and Principal Database Administrator to continually develop the services and technical skills of the teams that make up the digital and data solutions department. Data Architecture Design Engages in national and regional data strategy. Develops, implements, and maintains a comprehensive and robust data architecture strategy, aligned to the strategic aims and the data-drive initiatives of the Force. Designs data models, data flows and integration and data storage that enable efficient and accurate data collection, integration, and analysis. Data Solutions Partners with and guides chief officers and heads of department across the Force to help them understand what is possible with data, turning their visions into tangible data solutions working together to build any related business case for investment and lead on its implementation. Works closely with performance, intelligence and data analysts, engaging with operational subject matter experts to understand and define the analytical requirements of the Force. Translates these requirements into effective data models, marts and structures that will support the production of the Forces analytics, predictive modelling and reporting capabilities. Data Governance Leads on the defining of the Force s data classification and standards, ensuring these are in line with these being defined nationally for crime and justice. Works with Head of IMU, Head of ICT Operations and both their senior teams to establish the Force s data access control mechanisms to maintain compliance with legal and regulatory requirements. Data Literacy and Quality Collaborates and fosters a data-driven culture by promoting data literacy, data governance practices, and data- driven decision-making across the organization. Establishes and works with cross-functional teams to identify and resolve data-related issues. Research, analyse and appraise the root cause, driving forward any relevant improvements to any processes, practices, and policies. Data Sources and Integration Investigates available data sources internally and externally, identifying opportunities to maximize the value that the organisation achieves from these assets and define processes to acquire and validate this data to make it usable. Maps data from source to target and establish current & future state based on business data requirements. Undertakes significant data migration programmes as required. Emerging Technologies Actively participates in professional networks seeking out emerging trends, advancements, and innovations in the field of data architecture and data management practices. Identifying opportunities, evaluates and introduces new tools, frameworks, and technologies where they will enhance the efficiency and effectiveness of policing data management.
Income Recovery Officer Location: Hornchurch, Essex (Hybrid - 1 day office / 4 days WFH) Hourly Rate: 19 per hour PAYE or 24.74 per hour Umbrella Duration: 3-month contract (with scope for extension thereafter) The Opportunity We're currently supporting our public sector client in recruiting an experienced Income Recovery Officer to join their busy Housing Team. This is a fantastic opportunity to play a key role in maximising rental income, reducing arrears, and supporting tenants in sustaining their tenancies within a supportive and forward-thinking local authority. With a flexible hybrid model (just 1 day per week in the office), this role offers a great balance of autonomy and collaboration. The Role As an Income Recovery Officer, you will be responsible for managing a caseload of rent accounts and taking appropriate action to recover outstanding debt, including legal action where required. You will act as a key point of contact between tenants, the Council, and external partners, helping to deliver a professional, efficient, and customer-focused income recovery service. Key Responsibilities Manage rent arrears cases from early intervention through to legal action Maximise rent collection and minimise arrears across housing stock Prepare legal documentation and attend court hearings as required Conduct tenant interviews, correspondence, and home visits Provide advice and support to tenants to help sustain tenancies Refer vulnerable tenants to relevant support services (e.g. welfare, debt advice) Work closely with internal teams (e.g. Housing, ASB, Benefits) to deliver joined-up solutions Monitor accounts, analyse arrears trends, and take appropriate action Maintain accurate records and case management systems Contribute to continuous improvement within the Income Recovery Team About You We're looking for someone who can confidently manage a challenging caseload while maintaining a customer-focused and empathetic approach. Essential Experience Proven experience in rent income management or housing income recovery Strong background in debt recovery, including legal processes and court attendance Experience managing complex casework Confident dealing directly with the public Knowledge & Skills Good understanding of: Rent arrears recovery processes Legal notices and court procedures Landlord & tenant law (ideally within a local authority setting) Knowledge of welfare benefits, debt advice, or tenancy sustainment (desirable) Strong communication and negotiation skills Excellent organisational skills and ability to manage your own workload Competent with IT systems and databases Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Jun 30, 2026
Seasonal
Income Recovery Officer Location: Hornchurch, Essex (Hybrid - 1 day office / 4 days WFH) Hourly Rate: 19 per hour PAYE or 24.74 per hour Umbrella Duration: 3-month contract (with scope for extension thereafter) The Opportunity We're currently supporting our public sector client in recruiting an experienced Income Recovery Officer to join their busy Housing Team. This is a fantastic opportunity to play a key role in maximising rental income, reducing arrears, and supporting tenants in sustaining their tenancies within a supportive and forward-thinking local authority. With a flexible hybrid model (just 1 day per week in the office), this role offers a great balance of autonomy and collaboration. The Role As an Income Recovery Officer, you will be responsible for managing a caseload of rent accounts and taking appropriate action to recover outstanding debt, including legal action where required. You will act as a key point of contact between tenants, the Council, and external partners, helping to deliver a professional, efficient, and customer-focused income recovery service. Key Responsibilities Manage rent arrears cases from early intervention through to legal action Maximise rent collection and minimise arrears across housing stock Prepare legal documentation and attend court hearings as required Conduct tenant interviews, correspondence, and home visits Provide advice and support to tenants to help sustain tenancies Refer vulnerable tenants to relevant support services (e.g. welfare, debt advice) Work closely with internal teams (e.g. Housing, ASB, Benefits) to deliver joined-up solutions Monitor accounts, analyse arrears trends, and take appropriate action Maintain accurate records and case management systems Contribute to continuous improvement within the Income Recovery Team About You We're looking for someone who can confidently manage a challenging caseload while maintaining a customer-focused and empathetic approach. Essential Experience Proven experience in rent income management or housing income recovery Strong background in debt recovery, including legal processes and court attendance Experience managing complex casework Confident dealing directly with the public Knowledge & Skills Good understanding of: Rent arrears recovery processes Legal notices and court procedures Landlord & tenant law (ideally within a local authority setting) Knowledge of welfare benefits, debt advice, or tenancy sustainment (desirable) Strong communication and negotiation skills Excellent organisational skills and ability to manage your own workload Competent with IT systems and databases Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
ASB Housing Officer • Hourly rate: £20.89 PAYE or £27.46 Umbrella (37.5 hrs per week)• Location: Arnold NG5 (Nottingham / Derby office base)• Job Type: Full-time, Temporary until end of September (potential extension)• Working Hours: 37.5 hours per week Join a proactive housing team where you will play a key role in tackling anti-social behaviour (ASB) and maintaining safe, sustainable communities. As the customer-facing representative, you'll take the lead on managing ASB cases across a defined patch, working closely with residents, local authorities, and partner agencies to resolve issues and improve neighbourhoods across a mixed tenure portfolio. Day-to-day responsibilities: • Take ownership of ASB case management from initial report through to resolution, ensuring timely and robust action is taken• Investigate ASB complaints, gather evidence, and apply appropriate legal and non-legal remedies• Work closely with police, local authorities, and support agencies to deliver effective multi-agency responses to ASB• Conduct regular estate inspections to identify and address ASB hotspots and environmental concerns• Manage complaints professionally and sensitively, supporting residents affected by nuisance or harassment• Prepare case files for legal action where required, including warning letters, notices, and court documentation• Maintain accurate and detailed records of cases, actions, and outcomes• Build strong relationships with residents, tenant groups, MPs, and councillors, acting as a key escalation point• Support wider tenancy management duties including sign-ups, visits, and tenancy sustainment where required Required Skills & Qualifications: • Proven experience managing ASB cases within a social housing or local authority setting• Strong knowledge of ASB legislation, enforcement tools, and housing law• Experience dealing with complex and high-risk cases, including safeguarding considerations• Excellent communication and conflict resolution skills, with the ability to manage challenging situations• Confident in preparing legal documentation and attending court if required• Strong organisational skills with the ability to manage a busy caseload effectively• Good IT skills and experience using housing management systems• Full driving ability or able to travel independently across the patch To apply for the ASB Housing Officer position, please submit your CV detailing your relevant experience.
Jun 30, 2026
Seasonal
ASB Housing Officer • Hourly rate: £20.89 PAYE or £27.46 Umbrella (37.5 hrs per week)• Location: Arnold NG5 (Nottingham / Derby office base)• Job Type: Full-time, Temporary until end of September (potential extension)• Working Hours: 37.5 hours per week Join a proactive housing team where you will play a key role in tackling anti-social behaviour (ASB) and maintaining safe, sustainable communities. As the customer-facing representative, you'll take the lead on managing ASB cases across a defined patch, working closely with residents, local authorities, and partner agencies to resolve issues and improve neighbourhoods across a mixed tenure portfolio. Day-to-day responsibilities: • Take ownership of ASB case management from initial report through to resolution, ensuring timely and robust action is taken• Investigate ASB complaints, gather evidence, and apply appropriate legal and non-legal remedies• Work closely with police, local authorities, and support agencies to deliver effective multi-agency responses to ASB• Conduct regular estate inspections to identify and address ASB hotspots and environmental concerns• Manage complaints professionally and sensitively, supporting residents affected by nuisance or harassment• Prepare case files for legal action where required, including warning letters, notices, and court documentation• Maintain accurate and detailed records of cases, actions, and outcomes• Build strong relationships with residents, tenant groups, MPs, and councillors, acting as a key escalation point• Support wider tenancy management duties including sign-ups, visits, and tenancy sustainment where required Required Skills & Qualifications: • Proven experience managing ASB cases within a social housing or local authority setting• Strong knowledge of ASB legislation, enforcement tools, and housing law• Experience dealing with complex and high-risk cases, including safeguarding considerations• Excellent communication and conflict resolution skills, with the ability to manage challenging situations• Confident in preparing legal documentation and attending court if required• Strong organisational skills with the ability to manage a busy caseload effectively• Good IT skills and experience using housing management systems• Full driving ability or able to travel independently across the patch To apply for the ASB Housing Officer position, please submit your CV detailing your relevant experience.
Working hours: Full time - 36 hours per week Schedule type: Hybrid working - 1 day a week in the office, however this is dependent on business needs / Office based / Remote The Role Are you ready to make a real difference in people's lives while building a rewarding career? At Raven Housing Trust, we're passionate about creating safe, healthy homes for our residents-and we're looking for someone who shares that commitment. As a Tenancy Enforcement Officer, you'll join a Tenancy Enforcement compliance team tackling some of the most important challenges in housing today. This is your chance to play a key role in improving living conditions and shaping services that truly matter. This is more than a job-it's an opportunity to be part of a team that values innovation, collaboration, and customer focus. At Raven, we empower our people to lead with purpose. You'll join an organisation that values belonging, ownership, and collaboration-where your voice matters and your impact is felt across our communities. We're proud of our inclusive, supportive culture and our commitment to professional development. What you'll be doing: Deliver case outcomes by managing ASB and tenancy breach cases to agreed targets, deadlines, and quality standards. Resolve breaches effectively, recommending proportionate enforcement actions (including injunctions, possession, or eviction) that protect communities and sustain tenancies where possible. Achieve corporate and team targets for case resolution, customer satisfaction, and service improvement, driving value for money in all enforcement activity. Enhance enforcement processes by contributing to policy and procedure reviews and supporting the development of agile IT systems (e.g. iPC) to reflect good practice and legal updates. Lead effective court action by preparing robust evidence, managing DIY court cases, and liaising with solicitors for more complex proceedings. What you'll bring We're looking for someone who: Demonstrates proven experience in managing anti-social behaviour (ASB) cases, tenancy breaches, and enforcement actions within a social housing environment. Possesses a strong working knowledge of civil proceedings, including preparing witness statements and supporting documentation. Has experience of effective multi-agency working, collaborating with partner organisations to achieve outcomes. Is experienced in handling crime and/or anti-social behaviour casework, including assessing complaints, conducting investigations, and compiling legal files. Holds a full, clean UK driving licence. Why join Raven? At Raven, we're more than just a housing association - we're a community focused organisation committed to creating positive change. You'll be joining a supportive, forward-thinking team where your ideas and expertise will genuinely make a difference. You will also share our values: earning trust by being open and accountable, listening with an open mind, working collaboratively, and caring about making things better. What Raven will offer in return To create a great experience for our customers, we need to create a great experience for one another. What Raven offers goes beyond the ordinary, giving you the opportunity to join a community of people who share the same values and are passionate about making a difference. Our reward package includes: Competitive salaries Fantastic work/life balance with flexible working and generous leave entitlement Strong focus on learning and development, with opportunities to grow your skills and career Enhanced maternity, paternity, and adoption pay Funded health cash plan Extensive wellbeing support Voucher-based recognition scheme Retail discounts Raven are focused on creating a diverse and inclusive workplace. We encourage applications form all candidates, including minority ethnics, the LBGTQ+ community, people with disabilities and long-term health conditions, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. Further information As a Disability Confident Committed employer, we run a guaranteed interview scheme for disabled applicants. If you meet the essential criteria listed in the job description for this position and would like to be considered under this scheme, please state this in your application. All data collected is anonymous and has zero bearing on your application. If there is anything we can do to accommodate your specific situation, please let the recruitment team know.
Jun 30, 2026
Full time
Working hours: Full time - 36 hours per week Schedule type: Hybrid working - 1 day a week in the office, however this is dependent on business needs / Office based / Remote The Role Are you ready to make a real difference in people's lives while building a rewarding career? At Raven Housing Trust, we're passionate about creating safe, healthy homes for our residents-and we're looking for someone who shares that commitment. As a Tenancy Enforcement Officer, you'll join a Tenancy Enforcement compliance team tackling some of the most important challenges in housing today. This is your chance to play a key role in improving living conditions and shaping services that truly matter. This is more than a job-it's an opportunity to be part of a team that values innovation, collaboration, and customer focus. At Raven, we empower our people to lead with purpose. You'll join an organisation that values belonging, ownership, and collaboration-where your voice matters and your impact is felt across our communities. We're proud of our inclusive, supportive culture and our commitment to professional development. What you'll be doing: Deliver case outcomes by managing ASB and tenancy breach cases to agreed targets, deadlines, and quality standards. Resolve breaches effectively, recommending proportionate enforcement actions (including injunctions, possession, or eviction) that protect communities and sustain tenancies where possible. Achieve corporate and team targets for case resolution, customer satisfaction, and service improvement, driving value for money in all enforcement activity. Enhance enforcement processes by contributing to policy and procedure reviews and supporting the development of agile IT systems (e.g. iPC) to reflect good practice and legal updates. Lead effective court action by preparing robust evidence, managing DIY court cases, and liaising with solicitors for more complex proceedings. What you'll bring We're looking for someone who: Demonstrates proven experience in managing anti-social behaviour (ASB) cases, tenancy breaches, and enforcement actions within a social housing environment. Possesses a strong working knowledge of civil proceedings, including preparing witness statements and supporting documentation. Has experience of effective multi-agency working, collaborating with partner organisations to achieve outcomes. Is experienced in handling crime and/or anti-social behaviour casework, including assessing complaints, conducting investigations, and compiling legal files. Holds a full, clean UK driving licence. Why join Raven? At Raven, we're more than just a housing association - we're a community focused organisation committed to creating positive change. You'll be joining a supportive, forward-thinking team where your ideas and expertise will genuinely make a difference. You will also share our values: earning trust by being open and accountable, listening with an open mind, working collaboratively, and caring about making things better. What Raven will offer in return To create a great experience for our customers, we need to create a great experience for one another. What Raven offers goes beyond the ordinary, giving you the opportunity to join a community of people who share the same values and are passionate about making a difference. Our reward package includes: Competitive salaries Fantastic work/life balance with flexible working and generous leave entitlement Strong focus on learning and development, with opportunities to grow your skills and career Enhanced maternity, paternity, and adoption pay Funded health cash plan Extensive wellbeing support Voucher-based recognition scheme Retail discounts Raven are focused on creating a diverse and inclusive workplace. We encourage applications form all candidates, including minority ethnics, the LBGTQ+ community, people with disabilities and long-term health conditions, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. Further information As a Disability Confident Committed employer, we run a guaranteed interview scheme for disabled applicants. If you meet the essential criteria listed in the job description for this position and would like to be considered under this scheme, please state this in your application. All data collected is anonymous and has zero bearing on your application. If there is anything we can do to accommodate your specific situation, please let the recruitment team know.
We are recruiting a proactive and customer-focused Housing Officer to provide exceptional tenancy and neighbourhood management services across a designated patch. You will play a key role in ensuring tenants and leaseholders receive the support they need to sustain their tenancies and maintain thriving communities. This is an exciting opportunity to make a tangible difference in the lives of residents by delivering high-quality services and promoting resident engagement. You will be required to be in the office / on patch 5 x a week, The Role Oversee day-to-day management of tenancies, leases, and licences, ensuring compliance with agreements and addressing any breaches promptly. Build strong relationships with tenants, identifying vulnerabilities and providing tailored support or referrals to external services where needed. Conduct tenancy audits, estate inspections, and identify fire safety issues, working closely with internal teams to address any concerns. Collaborate with the voids team to minimise void rent loss, ensure quick re-letting, and conduct effective sign-ups to support successful tenancies. Lead on resolving ASB cases and provide sensitive, victim-centred responses to incidents of domestic violence, including referrals to specialist services. Investigate subletting and tenancy breaches, serve legal notices, prepare court cases, and represent the service at hearings. Work with tenant and resident associations to increase resident involvement in service delivery and foster a sense of community. Respond to complaints and enquiries from residents, members, and MPs, ensuring a timely and effective resolution to improve customer satisfaction. Key Requirements Proven experience in tenancy and neighbourhood management, including addressing anti-social behaviour and supporting vulnerable residents. Strong understanding of housing legislation, policies, and best practices in tenancy management. Excellent communication skills, both verbal and written, with the ability to build relationships with residents, colleagues, and external partners. Ability to think critically and solve complex issues while working effectively under pressure. Willingness to attend evening meetings, emergency call-outs, and work flexibly to meet service needs. What you need to do now? If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW . If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Jun 30, 2026
Contractor
We are recruiting a proactive and customer-focused Housing Officer to provide exceptional tenancy and neighbourhood management services across a designated patch. You will play a key role in ensuring tenants and leaseholders receive the support they need to sustain their tenancies and maintain thriving communities. This is an exciting opportunity to make a tangible difference in the lives of residents by delivering high-quality services and promoting resident engagement. You will be required to be in the office / on patch 5 x a week, The Role Oversee day-to-day management of tenancies, leases, and licences, ensuring compliance with agreements and addressing any breaches promptly. Build strong relationships with tenants, identifying vulnerabilities and providing tailored support or referrals to external services where needed. Conduct tenancy audits, estate inspections, and identify fire safety issues, working closely with internal teams to address any concerns. Collaborate with the voids team to minimise void rent loss, ensure quick re-letting, and conduct effective sign-ups to support successful tenancies. Lead on resolving ASB cases and provide sensitive, victim-centred responses to incidents of domestic violence, including referrals to specialist services. Investigate subletting and tenancy breaches, serve legal notices, prepare court cases, and represent the service at hearings. Work with tenant and resident associations to increase resident involvement in service delivery and foster a sense of community. Respond to complaints and enquiries from residents, members, and MPs, ensuring a timely and effective resolution to improve customer satisfaction. Key Requirements Proven experience in tenancy and neighbourhood management, including addressing anti-social behaviour and supporting vulnerable residents. Strong understanding of housing legislation, policies, and best practices in tenancy management. Excellent communication skills, both verbal and written, with the ability to build relationships with residents, colleagues, and external partners. Ability to think critically and solve complex issues while working effectively under pressure. Willingness to attend evening meetings, emergency call-outs, and work flexibly to meet service needs. What you need to do now? If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW . If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
We are currently recruiting for x2 Neighbourhood Officers to manage a patch of properties across Salford for Pendleton Together. This field-based role involves balancing work between the field and home, focusing on high-quality tenancy management, excellent customer care, and enhancing community resilience through engagement with customers and local partners. TH Neighbourhood Officers 01 4k The role of your Neighbourhood Officer - Together Housing Together Housing It's ! Are ready to take your career to the next level? Join our Together team and enjoy some of the incredible Instagram Pendleton Together are a part of the Together Housing Group. We're a social landlord in Salford working to give everyone a safe, and comfortable place to live. We are a non-profit organisation, meaning any money we make is invested back into the company for the benefit of our residents and local communities. Diversity & Inclusion: As an organisation we are committed to having a Diverse and Inclusive workforce. We would therefore welcome applications from candidates with any of the nine protected characteristics. We are also proud to be a Disability Confident employer. Further information can be found at this link -Equality and diversity - Together Housing Group Requirements Outline of Key responsibilities for the Neighbourhood Officer As a Neighbourhood Officer, you will leverage your expertise in general needs housing management and estate management standards. Key responsibilities include addressing anti-social behaviour (ASB), managing lettings and property exchanges, overseeing repairs, handling rent management, and ensuring safeguarding Collaborate with multi-agency teams and participate in meetings to improve community support and service quality while achieving performance goals. Advise residents on housing issues, including legal rights and tenancy responsibilities. Conduct property viewings and manage lettings according to policies. Serve as the primary contact for housing management, enforcing tenancy conditions for property and garden maintenance. Your role includes managing your neighbourhood and remote work, with office days for team collaboration, meetings, and training. This structure encourages innovation and personal development, allowing effective schedule management. We are looking for someone who has Full UK drivers licence and access to a car as the role is field based. Experience and knowledge of housing/ lettings or ideally social housing. Demonstrating proven experience in dealing with the public both in person and over the phone, skilled in managing sensitive situations where individuals may be distressed, anxious, or reluctant to accept advice. Strong face-to-face customer service skills and ability to handle sensitive information. Proven experience with diverse customers and effective situation management. Self-motivated with a solution-focused approach. Personal resilience to manage a fast-paced, demanding role, juggling multiple tasks efficiently. Benefits In return, we are offering the successful candidate Starting salary of £33,758 per annum 27 days holiday (rising to 32 over 5 years' service) + bank holidays Hybrid working - you will manage your week by dividing your time between working in the field and from home You will work 37 hours per week, Monday to Friday, with occasional evenings or weekends as needed. Enjoy flexible arrangements supporting our Smart Working culture. To explore the full range of our award-winning benefits, please click on the link and ensure that you review all that we have to offer - Employee Benefits Link THG reserves the right to close this vacancy early if sufficient numbers of applicants are received. Therefore, please apply without delay! Please ensure you fully answer the questions on the application form. INDTHG1
Jun 30, 2026
Full time
We are currently recruiting for x2 Neighbourhood Officers to manage a patch of properties across Salford for Pendleton Together. This field-based role involves balancing work between the field and home, focusing on high-quality tenancy management, excellent customer care, and enhancing community resilience through engagement with customers and local partners. TH Neighbourhood Officers 01 4k The role of your Neighbourhood Officer - Together Housing Together Housing It's ! Are ready to take your career to the next level? Join our Together team and enjoy some of the incredible Instagram Pendleton Together are a part of the Together Housing Group. We're a social landlord in Salford working to give everyone a safe, and comfortable place to live. We are a non-profit organisation, meaning any money we make is invested back into the company for the benefit of our residents and local communities. Diversity & Inclusion: As an organisation we are committed to having a Diverse and Inclusive workforce. We would therefore welcome applications from candidates with any of the nine protected characteristics. We are also proud to be a Disability Confident employer. Further information can be found at this link -Equality and diversity - Together Housing Group Requirements Outline of Key responsibilities for the Neighbourhood Officer As a Neighbourhood Officer, you will leverage your expertise in general needs housing management and estate management standards. Key responsibilities include addressing anti-social behaviour (ASB), managing lettings and property exchanges, overseeing repairs, handling rent management, and ensuring safeguarding Collaborate with multi-agency teams and participate in meetings to improve community support and service quality while achieving performance goals. Advise residents on housing issues, including legal rights and tenancy responsibilities. Conduct property viewings and manage lettings according to policies. Serve as the primary contact for housing management, enforcing tenancy conditions for property and garden maintenance. Your role includes managing your neighbourhood and remote work, with office days for team collaboration, meetings, and training. This structure encourages innovation and personal development, allowing effective schedule management. We are looking for someone who has Full UK drivers licence and access to a car as the role is field based. Experience and knowledge of housing/ lettings or ideally social housing. Demonstrating proven experience in dealing with the public both in person and over the phone, skilled in managing sensitive situations where individuals may be distressed, anxious, or reluctant to accept advice. Strong face-to-face customer service skills and ability to handle sensitive information. Proven experience with diverse customers and effective situation management. Self-motivated with a solution-focused approach. Personal resilience to manage a fast-paced, demanding role, juggling multiple tasks efficiently. Benefits In return, we are offering the successful candidate Starting salary of £33,758 per annum 27 days holiday (rising to 32 over 5 years' service) + bank holidays Hybrid working - you will manage your week by dividing your time between working in the field and from home You will work 37 hours per week, Monday to Friday, with occasional evenings or weekends as needed. Enjoy flexible arrangements supporting our Smart Working culture. To explore the full range of our award-winning benefits, please click on the link and ensure that you review all that we have to offer - Employee Benefits Link THG reserves the right to close this vacancy early if sufficient numbers of applicants are received. Therefore, please apply without delay! Please ensure you fully answer the questions on the application form. INDTHG1
Your new company Hays Social Housing team is working exclusively with a well known Liverpool based housing provider who is seeking a confident and proactive ASB & Legal Officer to join their team on a temporary 3-month basis. Your new role Managing a varied caseload of general needs tenants based throughout Liverpool, Wirral, Knowsley, Sefton & St Helens. Conducting estate inspections and tenancy audits Addressing tenancy breaches and supporting residents to sustain their tenancies Handling ASB cases and escalating further where appropriate Working collaboratively with internal teams and external agencies to resolve issues Providing excellent customer service and ensuring residents feel supported and informed and most of all, safe. What you'll need to succeed Previous experience in an ASB focused role within Social housing Strong knowledge of tenancy legislation and best practice Confident communication skills and the ability to manage challenging situations A proactive, organised approach with the ability to work independently Previous Legal assistance experience having worked on witness statements and proportionality assessments. Good Knowledge of equality impact Access to a vehicle is desirable as you will be travelling to client sites but not essential. What you'll get in return Excellent hourly rate up to £23.91 per hour PAYE Option to be paid via umbrella organisation if wanted Weekly pay Miles reimbursed Potential for extended opportunities A role that makes a difference! What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact Lauren Corkill for more details on live roles. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Jun 30, 2026
Contractor
Your new company Hays Social Housing team is working exclusively with a well known Liverpool based housing provider who is seeking a confident and proactive ASB & Legal Officer to join their team on a temporary 3-month basis. Your new role Managing a varied caseload of general needs tenants based throughout Liverpool, Wirral, Knowsley, Sefton & St Helens. Conducting estate inspections and tenancy audits Addressing tenancy breaches and supporting residents to sustain their tenancies Handling ASB cases and escalating further where appropriate Working collaboratively with internal teams and external agencies to resolve issues Providing excellent customer service and ensuring residents feel supported and informed and most of all, safe. What you'll need to succeed Previous experience in an ASB focused role within Social housing Strong knowledge of tenancy legislation and best practice Confident communication skills and the ability to manage challenging situations A proactive, organised approach with the ability to work independently Previous Legal assistance experience having worked on witness statements and proportionality assessments. Good Knowledge of equality impact Access to a vehicle is desirable as you will be travelling to client sites but not essential. What you'll get in return Excellent hourly rate up to £23.91 per hour PAYE Option to be paid via umbrella organisation if wanted Weekly pay Miles reimbursed Potential for extended opportunities A role that makes a difference! What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact Lauren Corkill for more details on live roles. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Housing Officer Derby, Derbyshire Flexible - full time - 37.5 hours per week Contracted position Duration - 3-6 months Hourly Rate - Negotiable Our client, an organisation based in Bur is looking for a Housing Officer, to act as the main point of contact for tenants in a geographical area, managing rent accounts, tenancy and estate issues, tenant welfare and support. Duties of the Housing Officer role will include, but is not limited to: Manage a designated patch of properties, providing effective tenancy and neighbourhood management services to residents. Deliver a customer-focused housing management service, ensuring tenants are supported to sustain their tenancies successfully. Investigate and manage anti-social behaviour (ASB) cases, working with residents, partner agencies, and internal teams to achieve appropriate resolutions. Take appropriate enforcement action where required, including warnings, legal referrals, and case preparation. Manage tenancy-related matters including tenancy sign-ups, breaches of tenancy, succession, mutual exchange, abandonments, and safeguarding concerns. Carry out regular estate and neighbourhood inspections, identifying and resolving environmental and tenancy issues. Support income collection by working collaboratively with tenants and internal teams to address rent arrears and tenancy sustainment issues. The successful Housing Officer will have: Previous experience within a housing officer position Enhanced DBS - preferred Access to a vehicle If you are interested in the above role, please apply or contact Josh Meek at Sellick Partnership Derby office Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Jun 30, 2026
Contractor
Housing Officer Derby, Derbyshire Flexible - full time - 37.5 hours per week Contracted position Duration - 3-6 months Hourly Rate - Negotiable Our client, an organisation based in Bur is looking for a Housing Officer, to act as the main point of contact for tenants in a geographical area, managing rent accounts, tenancy and estate issues, tenant welfare and support. Duties of the Housing Officer role will include, but is not limited to: Manage a designated patch of properties, providing effective tenancy and neighbourhood management services to residents. Deliver a customer-focused housing management service, ensuring tenants are supported to sustain their tenancies successfully. Investigate and manage anti-social behaviour (ASB) cases, working with residents, partner agencies, and internal teams to achieve appropriate resolutions. Take appropriate enforcement action where required, including warnings, legal referrals, and case preparation. Manage tenancy-related matters including tenancy sign-ups, breaches of tenancy, succession, mutual exchange, abandonments, and safeguarding concerns. Carry out regular estate and neighbourhood inspections, identifying and resolving environmental and tenancy issues. Support income collection by working collaboratively with tenants and internal teams to address rent arrears and tenancy sustainment issues. The successful Housing Officer will have: Previous experience within a housing officer position Enhanced DBS - preferred Access to a vehicle If you are interested in the above role, please apply or contact Josh Meek at Sellick Partnership Derby office Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
MMP Consultancy are looking to recruit a ASB Officer on a Ongoing basis, in Surrey. As an ASB Officer, you will be investigating and managing reports of anti-social behaviour (ASB) to ensure safe, secure, and sustainable communities. The role involves working closely with residents, partner agencies, and internal teams to resolve cases effectively, support victims, and take appropriate enforcement action when required. Please note, a full UK Driving Licence & Vehicle is required. Main Responsibilities: Manage Caseloads Investigate complaints relating to noise nuisance, harassment, neighbour disputes, vandalism, hate incidents, and other forms of ASB. Prepare legal documentation and assist with injunctions, possession proceedings, and court actions where necessary. Booking appointments and allocating works to the available operatives and following works from start through to completion. Ensure all relevant data is updated on a timely basis. Liaising with tenants and conduct home visits, interviews, and risk assessments. Effectively communicate and build manage and sustain working relationships with key stakeholders. Experience Required: Previous experience managing anti-social behaviour, harassment cases, housing management, tenancy management, or community safety cases. Excellent communicator, with strong organisational skills Experience working with vulnerable customers and challenging situations. GCSEs at Grade C or above and including Mathematics and English Proficient IT skills including use of Microsoft Excel and Word Proven background in a customer service focused environment Experience of using database systems (Connect / Northgate / DRS)
Jun 30, 2026
Seasonal
MMP Consultancy are looking to recruit a ASB Officer on a Ongoing basis, in Surrey. As an ASB Officer, you will be investigating and managing reports of anti-social behaviour (ASB) to ensure safe, secure, and sustainable communities. The role involves working closely with residents, partner agencies, and internal teams to resolve cases effectively, support victims, and take appropriate enforcement action when required. Please note, a full UK Driving Licence & Vehicle is required. Main Responsibilities: Manage Caseloads Investigate complaints relating to noise nuisance, harassment, neighbour disputes, vandalism, hate incidents, and other forms of ASB. Prepare legal documentation and assist with injunctions, possession proceedings, and court actions where necessary. Booking appointments and allocating works to the available operatives and following works from start through to completion. Ensure all relevant data is updated on a timely basis. Liaising with tenants and conduct home visits, interviews, and risk assessments. Effectively communicate and build manage and sustain working relationships with key stakeholders. Experience Required: Previous experience managing anti-social behaviour, harassment cases, housing management, tenancy management, or community safety cases. Excellent communicator, with strong organisational skills Experience working with vulnerable customers and challenging situations. GCSEs at Grade C or above and including Mathematics and English Proficient IT skills including use of Microsoft Excel and Word Proven background in a customer service focused environment Experience of using database systems (Connect / Northgate / DRS)
BDS are currently recruiting for a Community Safety Officer to work in the Manchester/ Stockport area to play a key role in helping residents feel safe in their homes and communities. The main focus of the role is to deliver a high-quality, customer-focused community safety service, responding promptly and professionally to ASB and community safety enquiries from residents. You will help prevent homelessness, protect vulnerable residents, tackle community safety issues and create safer, more thriving places to live. Main duties include but are not limited too; Manage a caseload of ASB cases Ensure tenancy sustainability, using ASB tools Provide swift and appropriate responses to serious incidents Use a range of strategies to address ASB Prepare high-quality legal documentation This is an onsite role with some limited hybrid options You will need to be a driver with access to a vehicle Temp ongoing to start ASAP with potential to go perm for the right person Monday- Friday 9am- 5pm Pay rate; £20.21ph PAYE- £26.21ph UMB Apply now for immediate consideration!
Jun 30, 2026
Full time
BDS are currently recruiting for a Community Safety Officer to work in the Manchester/ Stockport area to play a key role in helping residents feel safe in their homes and communities. The main focus of the role is to deliver a high-quality, customer-focused community safety service, responding promptly and professionally to ASB and community safety enquiries from residents. You will help prevent homelessness, protect vulnerable residents, tackle community safety issues and create safer, more thriving places to live. Main duties include but are not limited too; Manage a caseload of ASB cases Ensure tenancy sustainability, using ASB tools Provide swift and appropriate responses to serious incidents Use a range of strategies to address ASB Prepare high-quality legal documentation This is an onsite role with some limited hybrid options You will need to be a driver with access to a vehicle Temp ongoing to start ASAP with potential to go perm for the right person Monday- Friday 9am- 5pm Pay rate; £20.21ph PAYE- £26.21ph UMB Apply now for immediate consideration!
Location: Cardiff Salary: 25- 30 p/h Contract: Minimum 8 weeks Hours: Full time (hybrid working) Are you passionate about creating safer communities and supporting people to live peacefully in their homes? We're looking for an experienced ASB Officer to join our team in a busy, varied and rewarding frontline role. As the first point of contact for anti-social behaviour (ASB) issues, you'll deliver services directly to our tenants, using restorative approaches to empower individuals, resolve conflict and build stronger communities. You'll provide expert advice on preventing and tackling anti-social behaviour while working collaboratively with residents and partner agencies to address the root causes of community safety issues. As a ASB Officer, you will: Manage anti-social behaviour cases from initial report through to resolution, ensuring timely, professional and victim-centred outcomes. Use restorative approaches to resolve conflict, repair harm and promote sustainable tenancies by identifying support needs and referring residents to appropriate partner agencies. Support victims and witnesses through safety planning, target hardening measures and referrals to specialist support services where required. Investigate complex ASB cases, gathering and recording evidence, taking witness statements and preparing detailed case files. Lead on legal action where appropriate, including injunctions, prohibited conduct standard contracts, possession proceedings and court hearings, working closely with solicitors on complex cases. Make informed decisions on the most appropriate legal remedies in line with legislation and organisational procedures. Share knowledge across the organisation by providing advice and training to Housing Officers and colleagues, helping to ensure a consistent approach to managing anti-social behaviour. We're looking for an ASB Officer who has: Proven experience of managing anti-social behaviour cases from investigation through to resolution. A strong understanding of housing legislation, anti-social behaviour legislation and available legal remedies. Experience preparing cases for court and presenting evidence where required. Excellent communication, negotiation and conflict resolution skills. Strong planning and organisational skills, with the ability to prioritise a varied workload and meet deadlines. The ability to work independently while contributing positively as part of a wider team. Confidence in building effective relationships with tenants, colleagues and external partners. Good IT skills and the ability to produce accurate records and reports. A genuine commitment to safeguarding, restorative practice and delivering outstanding customer service. If you're interested in this role please email (url removed)
Jun 30, 2026
Contractor
Location: Cardiff Salary: 25- 30 p/h Contract: Minimum 8 weeks Hours: Full time (hybrid working) Are you passionate about creating safer communities and supporting people to live peacefully in their homes? We're looking for an experienced ASB Officer to join our team in a busy, varied and rewarding frontline role. As the first point of contact for anti-social behaviour (ASB) issues, you'll deliver services directly to our tenants, using restorative approaches to empower individuals, resolve conflict and build stronger communities. You'll provide expert advice on preventing and tackling anti-social behaviour while working collaboratively with residents and partner agencies to address the root causes of community safety issues. As a ASB Officer, you will: Manage anti-social behaviour cases from initial report through to resolution, ensuring timely, professional and victim-centred outcomes. Use restorative approaches to resolve conflict, repair harm and promote sustainable tenancies by identifying support needs and referring residents to appropriate partner agencies. Support victims and witnesses through safety planning, target hardening measures and referrals to specialist support services where required. Investigate complex ASB cases, gathering and recording evidence, taking witness statements and preparing detailed case files. Lead on legal action where appropriate, including injunctions, prohibited conduct standard contracts, possession proceedings and court hearings, working closely with solicitors on complex cases. Make informed decisions on the most appropriate legal remedies in line with legislation and organisational procedures. Share knowledge across the organisation by providing advice and training to Housing Officers and colleagues, helping to ensure a consistent approach to managing anti-social behaviour. We're looking for an ASB Officer who has: Proven experience of managing anti-social behaviour cases from investigation through to resolution. A strong understanding of housing legislation, anti-social behaviour legislation and available legal remedies. Experience preparing cases for court and presenting evidence where required. Excellent communication, negotiation and conflict resolution skills. Strong planning and organisational skills, with the ability to prioritise a varied workload and meet deadlines. The ability to work independently while contributing positively as part of a wider team. Confidence in building effective relationships with tenants, colleagues and external partners. Good IT skills and the ability to produce accurate records and reports. A genuine commitment to safeguarding, restorative practice and delivering outstanding customer service. If you're interested in this role please email (url removed)
Anti-Social Behaviour (ASB) Officer - Housing Surrey, South East England - Hybrid options available Part Time, 4 days a week - 30 Hours (typically 9:00am - 5:00pm, flexible) 3 Months +, Temporary, Mid-late June start CNegotiable A reputable housing organisation in Surrey is seeking an experienced ASB / Community Safety Officer to support with a complex caseload, focusing on higher-level anti-social behaviour within a community setting Duties of the ASB Officer, will include: Managing a caseload of complex and high-risk ASB cases, taking ownership from investigation through to resolution Gathering evidence, preparing case files and supporting enforcement action, including court proceedings where required Working collaboratively with internal teams and partner agencies (Police, local authority, support services) Supporting and safeguarding victims, ensuring a proactive and preventative approach to ASB Attending community meetings and engage directly with residents Maintaining accurate records using E-forms and ECINS case management Contribute to wider community safety initiatives and partnership activity Key Requirements of the ASB Officer: Proven experience in an ASB or Community Safety role Strong knowledge of ASB legislation, housing law and enforcement tools Experience managing complex cases and preparing legal documentation Subject to completion of Basic DBS, or presentation of current DBS check Desirable experience includes: Experience working with or enforcing Public Space Protection Orders (PSPOs) Exposure to or involvement in Domestic Homicide Reviews / serious case (death) reviews Experience contributing to multi-agency forums such as JAG or MARAC / CHaRMM-type meetings If you are suited to this role click "apply" as applications may close early due to urgent shortlisting. For more information, please contact Ebony at Sellick Partnership in the Derby office Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Jun 27, 2026
Full time
Anti-Social Behaviour (ASB) Officer - Housing Surrey, South East England - Hybrid options available Part Time, 4 days a week - 30 Hours (typically 9:00am - 5:00pm, flexible) 3 Months +, Temporary, Mid-late June start CNegotiable A reputable housing organisation in Surrey is seeking an experienced ASB / Community Safety Officer to support with a complex caseload, focusing on higher-level anti-social behaviour within a community setting Duties of the ASB Officer, will include: Managing a caseload of complex and high-risk ASB cases, taking ownership from investigation through to resolution Gathering evidence, preparing case files and supporting enforcement action, including court proceedings where required Working collaboratively with internal teams and partner agencies (Police, local authority, support services) Supporting and safeguarding victims, ensuring a proactive and preventative approach to ASB Attending community meetings and engage directly with residents Maintaining accurate records using E-forms and ECINS case management Contribute to wider community safety initiatives and partnership activity Key Requirements of the ASB Officer: Proven experience in an ASB or Community Safety role Strong knowledge of ASB legislation, housing law and enforcement tools Experience managing complex cases and preparing legal documentation Subject to completion of Basic DBS, or presentation of current DBS check Desirable experience includes: Experience working with or enforcing Public Space Protection Orders (PSPOs) Exposure to or involvement in Domestic Homicide Reviews / serious case (death) reviews Experience contributing to multi-agency forums such as JAG or MARAC / CHaRMM-type meetings If you are suited to this role click "apply" as applications may close early due to urgent shortlisting. For more information, please contact Ebony at Sellick Partnership in the Derby office Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Marks Consulting Partners Limited
Hemel Hempstead, Hertfordshire
Marks Consulting Partners are currently looking for a Community Safety Lead Officer to work with one of our Local Authority clients in Hertfordshire. What the Job Will be Doing Leading the delivery of Community Safety and ASB services across the borough Developing and implementing Community Safety strategies and delivery plans in partnership with key stakeholders Building strong relationships with Police, Probation, Fire Service, Health, Social Care and other partner agencies to reduce crime, ASB and community harm Managing and supporting Community Safety Officers, ensuring workloads, performance and service standards are met Overseeing complex anti-social behaviour cases, providing guidance on investigations, enforcement action and legal processes Representing the organisation at partnership meetings, community forums and resident engagement events Using intelligence and performance data to identify trends, improve services and inform policy development Responding to complaints, enquiries and referrals from residents, elected members and partner organisations Promoting resident engagement and ensuring customer feedback is used to shape service improvements Supporting compliance with the Regulator of Social Housing Consumer Standards and Complaint Handling Code Preparing reports, reviewing policies and driving continuous service improvement across Community Safety and Enforcement Supporting staff development through coaching, one-to-one meetings, appraisals and training What You Will Need Experience leading Community Safety, ASB or Enforcement services within a Local Authority or Housing environment Strong knowledge of anti-social behaviour legislation, enforcement powers and community safety practices Experience managing staff, workloads and performance in a target-driven environment Ability to manage complex ASB cases and work effectively with multi-agency partners Excellent communication, negotiation and stakeholder management skills Experience developing policies, procedures and service improvement initiatives Strong analytical skills with the ability to interpret performance data and produce reports Knowledge of safeguarding, resident engagement and regulatory compliance Ability to build effective working relationships with internal teams and external agencies
Jun 27, 2026
Contractor
Marks Consulting Partners are currently looking for a Community Safety Lead Officer to work with one of our Local Authority clients in Hertfordshire. What the Job Will be Doing Leading the delivery of Community Safety and ASB services across the borough Developing and implementing Community Safety strategies and delivery plans in partnership with key stakeholders Building strong relationships with Police, Probation, Fire Service, Health, Social Care and other partner agencies to reduce crime, ASB and community harm Managing and supporting Community Safety Officers, ensuring workloads, performance and service standards are met Overseeing complex anti-social behaviour cases, providing guidance on investigations, enforcement action and legal processes Representing the organisation at partnership meetings, community forums and resident engagement events Using intelligence and performance data to identify trends, improve services and inform policy development Responding to complaints, enquiries and referrals from residents, elected members and partner organisations Promoting resident engagement and ensuring customer feedback is used to shape service improvements Supporting compliance with the Regulator of Social Housing Consumer Standards and Complaint Handling Code Preparing reports, reviewing policies and driving continuous service improvement across Community Safety and Enforcement Supporting staff development through coaching, one-to-one meetings, appraisals and training What You Will Need Experience leading Community Safety, ASB or Enforcement services within a Local Authority or Housing environment Strong knowledge of anti-social behaviour legislation, enforcement powers and community safety practices Experience managing staff, workloads and performance in a target-driven environment Ability to manage complex ASB cases and work effectively with multi-agency partners Excellent communication, negotiation and stakeholder management skills Experience developing policies, procedures and service improvement initiatives Strong analytical skills with the ability to interpret performance data and produce reports Knowledge of safeguarding, resident engagement and regulatory compliance Ability to build effective working relationships with internal teams and external agencies
ASB Officer 2 Month Contract (with potential extension) 16.66 per hour PAYE + holiday pay Hoop Housing are currently recruiting for an experienced Anti-Social Behaviour (ASB) Officer to join a housing team on a temporary basis. This is an excellent opportunity for someone with housing management experience who is confident managing ASB cases and supporting residents through challenging situations. This role is offered on an initial 2-month contract , with the possibility of extension depending on business needs. Key Responsibilities: Managing a caseload of ASB cases from initial report through to resolution Investigating complaints and gathering evidence Working closely with residents, partner agencies, and internal teams Providing advice and support to residents affected by ASB Taking appropriate action in line with policies and procedures Maintaining accurate case records and preparing reports Supporting legal and enforcement processes where required About You: We are looking for someone who: Has previous experience working within housing, ASB, tenancy management, or a related environment Has experience handling complex cases and difficult conversations Can work independently and manage a busy caseload Has excellent communication and organisational skills Is confident working with vulnerable residents and partner agencies If you are an experienced ASB professional looking for your next opportunity, we would love to hear from you.
Jun 27, 2026
Contractor
ASB Officer 2 Month Contract (with potential extension) 16.66 per hour PAYE + holiday pay Hoop Housing are currently recruiting for an experienced Anti-Social Behaviour (ASB) Officer to join a housing team on a temporary basis. This is an excellent opportunity for someone with housing management experience who is confident managing ASB cases and supporting residents through challenging situations. This role is offered on an initial 2-month contract , with the possibility of extension depending on business needs. Key Responsibilities: Managing a caseload of ASB cases from initial report through to resolution Investigating complaints and gathering evidence Working closely with residents, partner agencies, and internal teams Providing advice and support to residents affected by ASB Taking appropriate action in line with policies and procedures Maintaining accurate case records and preparing reports Supporting legal and enforcement processes where required About You: We are looking for someone who: Has previous experience working within housing, ASB, tenancy management, or a related environment Has experience handling complex cases and difficult conversations Can work independently and manage a busy caseload Has excellent communication and organisational skills Is confident working with vulnerable residents and partner agencies If you are an experienced ASB professional looking for your next opportunity, we would love to hear from you.
Safer Communities Officer Department: Safer Communities Directorate: Housing and Environment Location: Perceval House, Ealing, W5 (Hybrid - 3 days office / 2 days home) Contract: 3 months (initial) Hours: 35 hours per week Rates: 23.05 per hour PAYE 30.71 per hour Umbrella Reporting to: Safer Communities Team Leader About the Role We are seeking an experienced Safer Communities Officer/ Community Safety Officer Anti-Social Behaviour (ASB) Officer Community Protection Officer Neighbourhood Safety Officer Enforcement Officer (Community Safety) Public Protection Officer To support the delivery of proactive and reactive initiatives aimed at tackling nuisance, anti-social behaviour, crime and disorder across the borough. Working within an area-based, multi-disciplinary cluster, you will play a key role in reassuring communities, improving resident satisfaction and delivering effective enforcement and prevention activity in partnership with internal teams and external agencies. This post is subject to safer recruitment practices and a satisfactory CRB/DBS check, due to work involving children and/or vulnerable adults. Key Responsibilities Support the Safer Communities Team Leader in planning, coordinating and delivering Safer Communities initiatives. Work collaboratively within an area-based multi-disciplinary cluster to identify and resolve complex community safety issues. Lead and contribute to projects, promotional activities and partnership initiatives addressing anti-social behaviour, nuisance, crime and disorder. Manage complaints and complex casework, proactively identifying legal and non-legal remedies. Gather, analyse and compile high-quality evidence, including witness statements, in line with civil procedural rules. Prepare court-ready case files and liaise with Legal Services to progress enforcement action. Attend court and present cases as a council witness when required. Build and maintain effective working relationships with council services, police, partner agencies, elected members, residents and businesses. Maintain accurate and up-to-date records on council systems. Ensure all work complies with council policies, professional standards, data protection, human rights, equalities and health & safety legislation. Essential Knowledge, Skills & Experience Proven operational knowledge of delivering complex enforcement work under the Anti-Social Behaviour, Crime and Policing Act 2014. A good understanding of the Housing Act 1985, including the management of secure tenancies. A good understanding of the Homelessness Code of Guidance for Local Authorities. Experience applying structured problem-solving techniques to complex and sensitive cases. Excellent analytical and investigative skills, with the ability to assess evidence in line with civil procedural rules. Proven experience of preparing complex legal casework and attending court to present cases. Experience influencing partners and stakeholders to deliver joined-up services for local communities. Strong operational knowledge of housing, anti-social behaviour, crime prevention and community safety. Experience working with vulnerable individuals and challenging customers in a professional and positive manner. Excellent written and verbal communication skills, including experience representing the council at public meetings and delivering presentations. Strong organisational skills, with the ability to prioritise competing demands and meet tight deadlines. Ability to work flexibly, including attending meetings or incidents outside normal office hours when required. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Jun 25, 2026
Contractor
Safer Communities Officer Department: Safer Communities Directorate: Housing and Environment Location: Perceval House, Ealing, W5 (Hybrid - 3 days office / 2 days home) Contract: 3 months (initial) Hours: 35 hours per week Rates: 23.05 per hour PAYE 30.71 per hour Umbrella Reporting to: Safer Communities Team Leader About the Role We are seeking an experienced Safer Communities Officer/ Community Safety Officer Anti-Social Behaviour (ASB) Officer Community Protection Officer Neighbourhood Safety Officer Enforcement Officer (Community Safety) Public Protection Officer To support the delivery of proactive and reactive initiatives aimed at tackling nuisance, anti-social behaviour, crime and disorder across the borough. Working within an area-based, multi-disciplinary cluster, you will play a key role in reassuring communities, improving resident satisfaction and delivering effective enforcement and prevention activity in partnership with internal teams and external agencies. This post is subject to safer recruitment practices and a satisfactory CRB/DBS check, due to work involving children and/or vulnerable adults. Key Responsibilities Support the Safer Communities Team Leader in planning, coordinating and delivering Safer Communities initiatives. Work collaboratively within an area-based multi-disciplinary cluster to identify and resolve complex community safety issues. Lead and contribute to projects, promotional activities and partnership initiatives addressing anti-social behaviour, nuisance, crime and disorder. Manage complaints and complex casework, proactively identifying legal and non-legal remedies. Gather, analyse and compile high-quality evidence, including witness statements, in line with civil procedural rules. Prepare court-ready case files and liaise with Legal Services to progress enforcement action. Attend court and present cases as a council witness when required. Build and maintain effective working relationships with council services, police, partner agencies, elected members, residents and businesses. Maintain accurate and up-to-date records on council systems. Ensure all work complies with council policies, professional standards, data protection, human rights, equalities and health & safety legislation. Essential Knowledge, Skills & Experience Proven operational knowledge of delivering complex enforcement work under the Anti-Social Behaviour, Crime and Policing Act 2014. A good understanding of the Housing Act 1985, including the management of secure tenancies. A good understanding of the Homelessness Code of Guidance for Local Authorities. Experience applying structured problem-solving techniques to complex and sensitive cases. Excellent analytical and investigative skills, with the ability to assess evidence in line with civil procedural rules. Proven experience of preparing complex legal casework and attending court to present cases. Experience influencing partners and stakeholders to deliver joined-up services for local communities. Strong operational knowledge of housing, anti-social behaviour, crime prevention and community safety. Experience working with vulnerable individuals and challenging customers in a professional and positive manner. Excellent written and verbal communication skills, including experience representing the council at public meetings and delivering presentations. Strong organisational skills, with the ability to prioritise competing demands and meet tight deadlines. Ability to work flexibly, including attending meetings or incidents outside normal office hours when required. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Anti-Social Behaviour (ASB) Officer - Housing Sutton, South London Full time - office based or visits 3 Months +, Temporary, July sart CNegotiable A reputable housing organisation in London is seeking an experienced ASB Officer to be an integral part of the team and to take pride in delivering an excellent Anti-Social Behaviour and Tenancy Fraud enforcement service across all properties Duties of the ASB Officer, will include: Managing a caseload of complex and high-risk ASB cases, taking ownership from investigation through to resolution Gathering evidence, preparing case files and supporting enforcement action, including court proceedings where required Working collaboratively with internal teams and partner agencies (Police, local authority, support services) Supporting and safeguarding victims, ensuring a proactive and preventative approach to ASB Attending community meetings and engage directly with residents Maintaining accurate records using E-forms and ECINS case management Contribute to wider community safety initiatives and partnership activity Key Requirements of the ASB Officer: Proven experience in an ASB or Community Safety role Strong knowledge of ASB legislation, housing law and enforcement tools Experience managing complex cases and preparing legal documentation Subject to completion of Basic DBS, or presentation of current DBS check Desirable experience includes: Experience managing complex ASB cases from start to finish Exposure to or involvement in preparing and presneting ASB cases to the County c/ourt If you are suited to this role click "apply" as applications may close early due to urgent shortlisting. For more information, please contact Ebony at Sellick Partnership in the Derby office Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Jun 25, 2026
Seasonal
Anti-Social Behaviour (ASB) Officer - Housing Sutton, South London Full time - office based or visits 3 Months +, Temporary, July sart CNegotiable A reputable housing organisation in London is seeking an experienced ASB Officer to be an integral part of the team and to take pride in delivering an excellent Anti-Social Behaviour and Tenancy Fraud enforcement service across all properties Duties of the ASB Officer, will include: Managing a caseload of complex and high-risk ASB cases, taking ownership from investigation through to resolution Gathering evidence, preparing case files and supporting enforcement action, including court proceedings where required Working collaboratively with internal teams and partner agencies (Police, local authority, support services) Supporting and safeguarding victims, ensuring a proactive and preventative approach to ASB Attending community meetings and engage directly with residents Maintaining accurate records using E-forms and ECINS case management Contribute to wider community safety initiatives and partnership activity Key Requirements of the ASB Officer: Proven experience in an ASB or Community Safety role Strong knowledge of ASB legislation, housing law and enforcement tools Experience managing complex cases and preparing legal documentation Subject to completion of Basic DBS, or presentation of current DBS check Desirable experience includes: Experience managing complex ASB cases from start to finish Exposure to or involvement in preparing and presneting ASB cases to the County c/ourt If you are suited to this role click "apply" as applications may close early due to urgent shortlisting. For more information, please contact Ebony at Sellick Partnership in the Derby office Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
About the Role One of my local government clients is seeking a committed and experienced ASB Officer to join our Integrated Enforcement Service within the Communities Directorate . You will lead on the investigation and resolution of complex anti-social behaviour (ASB) cases across the borough, contributing to safer communities through proactive enforcement, support, and collaborative problem-solving. This is a key frontline role with a focus on high-quality casework, legal enforcement, and multi-agency working to ensure effective interventions are in place to tackle persistent ASB issues. Key Responsibilities Investigate complex ASB complaints, gathering credible evidence and determining appropriate and proportionate actions. Utilise a range of tools and powers (including legal remedies) to address ASB and support victims. Prepare court bundles, witness statements, and affidavits to a high standard. Represent the Council in court where required. Carry out risk assessments and refer cases to appropriate support and safeguarding services. Work collaboratively with internal departments, residents, the Police, and other partner agencies to resolve ASB issues and promote community safety. Maintain up-to-date and accurate case records using case management systems. Support positive community initiatives to prevent ASB and enhance neighbourhood quality of life. Person Specification Essential Skills & Experience Proven experience managing serious and complex ASB cases, including legal preparation for injunctions and possessions. Background in social housing or community safety settings. Experience conducting interviews with victims and perpetrators. Knowledge of safeguarding legislation and the ability to engage with vulnerable individuals. Excellent written and verbal communication skills, particularly in drafting legal documentation. Strong IT skills (including Microsoft Office); experience using case management systems (e.g., Flare/APP) is desirable. Confident working collaboratively with external partners such as Police, mental health teams, and mediation services. Key Behaviours (aligned to TOWER Values) Collaborative and approachable, with strong relationship-building skills. Accountable and results-driven with a commitment to continuous improvement. Respectful, inclusive, and sensitive to the needs of diverse communities. Clear communicator who is open to feedback and innovation. Self-motivated and able to take initiative when tackling ASB challenges. If interested in this role please send your CV to Lee-Jaun at Coyle Personnel Ltd.
Oct 09, 2025
Seasonal
About the Role One of my local government clients is seeking a committed and experienced ASB Officer to join our Integrated Enforcement Service within the Communities Directorate . You will lead on the investigation and resolution of complex anti-social behaviour (ASB) cases across the borough, contributing to safer communities through proactive enforcement, support, and collaborative problem-solving. This is a key frontline role with a focus on high-quality casework, legal enforcement, and multi-agency working to ensure effective interventions are in place to tackle persistent ASB issues. Key Responsibilities Investigate complex ASB complaints, gathering credible evidence and determining appropriate and proportionate actions. Utilise a range of tools and powers (including legal remedies) to address ASB and support victims. Prepare court bundles, witness statements, and affidavits to a high standard. Represent the Council in court where required. Carry out risk assessments and refer cases to appropriate support and safeguarding services. Work collaboratively with internal departments, residents, the Police, and other partner agencies to resolve ASB issues and promote community safety. Maintain up-to-date and accurate case records using case management systems. Support positive community initiatives to prevent ASB and enhance neighbourhood quality of life. Person Specification Essential Skills & Experience Proven experience managing serious and complex ASB cases, including legal preparation for injunctions and possessions. Background in social housing or community safety settings. Experience conducting interviews with victims and perpetrators. Knowledge of safeguarding legislation and the ability to engage with vulnerable individuals. Excellent written and verbal communication skills, particularly in drafting legal documentation. Strong IT skills (including Microsoft Office); experience using case management systems (e.g., Flare/APP) is desirable. Confident working collaboratively with external partners such as Police, mental health teams, and mediation services. Key Behaviours (aligned to TOWER Values) Collaborative and approachable, with strong relationship-building skills. Accountable and results-driven with a commitment to continuous improvement. Respectful, inclusive, and sensitive to the needs of diverse communities. Clear communicator who is open to feedback and innovation. Self-motivated and able to take initiative when tackling ASB challenges. If interested in this role please send your CV to Lee-Jaun at Coyle Personnel Ltd.
We're looking for a proactive and experienced ASB Officer to support our social housing client on a 3 month temporary contract. This is a full time (37-hour per week) contract, with hybrid working. You will require a driving licence with access to your own vehicle and valid business insurance. Your new role Lead on complex ASB cases, particularly those involving persistent behaviour or legal enforcement Support Housing Officers with case advice, evidence gathering, and escalation procedures Prepare and serve notices, draft witness statements, and manage documentation for court proceedings Attend court hearings, presenting evidence and supporting victims & witnesses throughout the legal process Refer tenants to support services and mediation where appropriate Engage with residents and communities to promote awareness of ASB policies and provide a visible presence. Represent the group at multi-agency panels and community safety meetings, working collaboratively with internal teams, local authorities, police and other partners to deliver joined-up solutions What you'll need to succeed Proven experience managing ASB and tenancy enforcement in a social housing setting Strong working knowledge of housing legislation, tenancy law, and enforcement procedures Confidence in preparing legal documentation and presenting evidence in court Excellent communication skills with the ability to support vulnerable tenants and liaise with external agencies What you'll get in return Weekly pay Competitive hourly rates Hybrid working flexibility PAYE or Umbrella options Mileage reimbursement What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Oct 07, 2025
Full time
We're looking for a proactive and experienced ASB Officer to support our social housing client on a 3 month temporary contract. This is a full time (37-hour per week) contract, with hybrid working. You will require a driving licence with access to your own vehicle and valid business insurance. Your new role Lead on complex ASB cases, particularly those involving persistent behaviour or legal enforcement Support Housing Officers with case advice, evidence gathering, and escalation procedures Prepare and serve notices, draft witness statements, and manage documentation for court proceedings Attend court hearings, presenting evidence and supporting victims & witnesses throughout the legal process Refer tenants to support services and mediation where appropriate Engage with residents and communities to promote awareness of ASB policies and provide a visible presence. Represent the group at multi-agency panels and community safety meetings, working collaboratively with internal teams, local authorities, police and other partners to deliver joined-up solutions What you'll need to succeed Proven experience managing ASB and tenancy enforcement in a social housing setting Strong working knowledge of housing legislation, tenancy law, and enforcement procedures Confidence in preparing legal documentation and presenting evidence in court Excellent communication skills with the ability to support vulnerable tenants and liaise with external agencies What you'll get in return Weekly pay Competitive hourly rates Hybrid working flexibility PAYE or Umbrella options Mileage reimbursement What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Eden Brown are seeking a temporary ASB Officer working a contract in Lancashire Purpose: To provide a consistent approach to community safety, blending prevention, diversion and enforcement in order to help communities deal with potential and actual anti-social behaviour Provide an effective contact for customers reporting ASB so as to create a culture of confidence in our services, investigating and responding to all ASB complaints. Work collaboratively with colleagues in neighbourhood teams to update them on cases and issues within communities. Manage a safer neighbourhoods caseload, including initial assessment of seriousness and priority, investigation and legal recourse. Develop effective partnerships across neighbourhoods to address complex cases and issues identified in neighbourhood plans. - Undertake research and investigate opportunities for action and best practice, and to identify funding sources, prepare bids, and to seek to maximize effective use of resources for safer neighbourhoods work. Make best use of legal resources, conducting court advocacy, making maximum use of in house resource and liaising with legal services providers where necessary. Criteria: Knowledge and awareness of related housing regulations/ law Experience of delivering face to face customer service Experience of developing partnership working with support agencies, local authorities and community groups Good understanding of the social, economic and political context in the neighbourhoods in which we operate Apply now to be considered Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.
Oct 07, 2025
Seasonal
Eden Brown are seeking a temporary ASB Officer working a contract in Lancashire Purpose: To provide a consistent approach to community safety, blending prevention, diversion and enforcement in order to help communities deal with potential and actual anti-social behaviour Provide an effective contact for customers reporting ASB so as to create a culture of confidence in our services, investigating and responding to all ASB complaints. Work collaboratively with colleagues in neighbourhood teams to update them on cases and issues within communities. Manage a safer neighbourhoods caseload, including initial assessment of seriousness and priority, investigation and legal recourse. Develop effective partnerships across neighbourhoods to address complex cases and issues identified in neighbourhood plans. - Undertake research and investigate opportunities for action and best practice, and to identify funding sources, prepare bids, and to seek to maximize effective use of resources for safer neighbourhoods work. Make best use of legal resources, conducting court advocacy, making maximum use of in house resource and liaising with legal services providers where necessary. Criteria: Knowledge and awareness of related housing regulations/ law Experience of delivering face to face customer service Experience of developing partnership working with support agencies, local authorities and community groups Good understanding of the social, economic and political context in the neighbourhoods in which we operate Apply now to be considered Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.
