339 jobs found

An award-winning professional services firm is recruiting for a permanent Team Manager to join its new Complaints Operation and become part of the wider team. Staring mid July, this hybrid leadership role will be based from our new Leeds city centre offices, and offers excellent training and development opportunities within a growing, supportive business click apply for full job details

Are you an experienced water treatment service engineer looking to make the step into account management? We are looking for experienced water treatment service engineers to become part of our friendly and ambitious business and play a key role in our growth strategy. Likewise, we want to help you to achieve your own personal and professional development goals. Who are we? An established Water Treatment company who has achieved year on year growth since incorporation in 2007 and now looking to accelerate growth with likeminded individuals leading the way. What's in it for you? Location: Greater Cambridgeshire and Midlands Schedule: Monday-Friday 35k per annum + commission (OTE £45,000) Car allowance Up to 25 days annual leave + bank holidays Bonuses and paid overtime Competitive pension scheme Private health cover Employee led training initiatives The Role Key Duties (including but not limited to): Account management and development of industrial water treatment clients. Delivery of scheduled service visits and technical account reviews. Diary, appointment, and workload management. Preparation of quotations, tenders, and renewal proposals. Identification and conversion of sales opportunities within existing accounts. Client relationship management and customer retention. Management of remedial work quotations and project follow-up. Resolution of customer issues and complaints. KPI achievement and business growth delivery. Stakeholder engagement through client and internal meetings. What do we want from you? A confident, hardworking individual who is willing to learn new skills and seeking a career opportunity. Good written and verbal English IT literate Full driving licence 2-3 years industry experience Does this sound like a bit of you? Great, we'd love to hear from you

Registered Manager Children s Residential Home Full Time Permanent The Opportunity We are recruiting an experienced Registered Manager to lead a Children s Residential Home supporting young people with social, emotional and behavioural needs (SEMH). This is a senior leadership role responsible for compliance, operational performance, safeguarding standards and the overall quality of care within the home. The position is suitable for experienced residential leaders seeking autonomy, accountability and the opportunity to shape culture and outcomes within a regulated environment. The Role Leadership & Team Management • Provide strong, inspirational leadership to the senior team and wider staff group • Line manage managers and delegated staff, ensuring high standards of supervision and development • Promote a positive, accountable and values-led culture • Oversee recruitment, workforce planning and staff deployment • Ensure mandatory training compliance exceeds required standards Operational Management • Oversee referrals, admissions and placement matching • Ensure effective use of care management and reporting systems • Maintain staffing levels aligned to children s needs • Contribute to strategic planning and service development • Deliver against agreed occupancy and performance targets Quality Assurance & Compliance • Ensure full compliance with statutory and regulatory frameworks, including Ofsted • Audit care provision against national standards and local authority requirements • Oversee care plans, risk assessments and activity planning • Investigate incidents, complaints and safeguarding concerns appropriately • Lead on disciplinary and performance processes where required Financial & Resource Management • Manage the home within agreed budgets • Monitor agency usage and temporary staffing • Oversee financial controls including petty cash and resource allocation Safeguarding & Health & Safety • Maintain a strong safeguarding culture • Ensure health and safety compliance across the service • Promote a child-centred, structured and safe environment Essential Requirements • Recognised Social Work qualification or Level 4+ professional qualification relevant to children • Level 4+ Management/Leadership qualification • Eligibility for or completion of Level 5 Diploma in Leadership for Health & Social Care (if applicable) • Minimum 2 years experience in residential childcare within the last 5 years • At least 1 year managing and supervising staff • Experience working with young people with SEMH • Strong knowledge of children s residential regulations and safeguarding • Enhanced DBS suitable for working with children • Full UK driving licence Desirable • Experience working with Local Authority commissioning teams • Experience implementing business growth or service expansion • Experience managing HR processes • Fieldwork or social work background Ideal Candidate You are operationally strong and compliance-focused. You understand Ofsted frameworks and regulatory accountability. You combine safeguarding leadership with business acumen. You lead with integrity, structure and consistency. You are confident managing budgets, performance and staff culture while maintaining a child-centred ethos. What s On Offer • Permanent senior leadership position • Opportunity to shape service development • Support from regional leadership structure • Ongoing professional development

Registered Manager Children s Residential Home Full Time Permanent The Opportunity We are recruiting an experienced Registered Manager to lead a Children s Residential Home supporting young people with social, emotional and behavioural needs (SEMH). This is a senior leadership role responsible for compliance, operational performance, safeguarding standards and the overall quality of care within the home. The position is suitable for experienced residential leaders seeking autonomy, accountability and the opportunity to shape culture and outcomes within a regulated environment. The Role Leadership & Team Management • Provide strong, inspirational leadership to the senior team and wider staff group • Line manage managers and delegated staff, ensuring high standards of supervision and development • Promote a positive, accountable and values-led culture • Oversee recruitment, workforce planning and staff deployment • Ensure mandatory training compliance exceeds required standards Operational Management • Oversee referrals, admissions and placement matching • Ensure effective use of care management and reporting systems • Maintain staffing levels aligned to children s needs • Contribute to strategic planning and service development • Deliver against agreed occupancy and performance targets Quality Assurance & Compliance • Ensure full compliance with statutory and regulatory frameworks, including Ofsted • Audit care provision against national standards and local authority requirements • Oversee care plans, risk assessments and activity planning • Investigate incidents, complaints and safeguarding concerns appropriately • Lead on disciplinary and performance processes where required Financial & Resource Management • Manage the home within agreed budgets • Monitor agency usage and temporary staffing • Oversee financial controls including petty cash and resource allocation Safeguarding & Health & Safety • Maintain a strong safeguarding culture • Ensure health and safety compliance across the service • Promote a child-centred, structured and safe environment Essential Requirements • Recognised Social Work qualification or Level 4+ professional qualification relevant to children • Level 4+ Management/Leadership qualification • Eligibility for or completion of Level 5 Diploma in Leadership for Health & Social Care (if applicable) • Minimum 2 years experience in residential childcare within the last 5 years • At least 1 year managing and supervising staff • Experience working with young people with SEMH • Strong knowledge of children s residential regulations and safeguarding • Enhanced DBS suitable for working with children • Full UK driving licence Desirable • Experience working with Local Authority commissioning teams • Experience implementing business growth or service expansion • Experience managing HR processes • Fieldwork or social work background Ideal Candidate You are operationally strong and compliance-focused. You understand Ofsted frameworks and regulatory accountability. You combine safeguarding leadership with business acumen. You lead with integrity, structure and consistency. You are confident managing budgets, performance and staff culture while maintaining a child-centred ethos. What s On Offer • Permanent senior leadership position • Opportunity to shape service development • Support from regional leadership structure • Ongoing professional development

Registered Manager Children s Residential Home Full Time Permanent The Opportunity We are recruiting an experienced Registered Manager to lead a Children s Residential Home supporting young people with social, emotional and behavioural needs (SEMH). This is a senior leadership role responsible for compliance, operational performance, safeguarding standards and the overall quality of care within the home. The position is suitable for experienced residential leaders seeking autonomy, accountability and the opportunity to shape culture and outcomes within a regulated environment. The Role Leadership & Team Management • Provide strong, inspirational leadership to the senior team and wider staff group • Line manage managers and delegated staff, ensuring high standards of supervision and development • Promote a positive, accountable and values-led culture • Oversee recruitment, workforce planning and staff deployment • Ensure mandatory training compliance exceeds required standards Operational Management • Oversee referrals, admissions and placement matching • Ensure effective use of care management and reporting systems • Maintain staffing levels aligned to children s needs • Contribute to strategic planning and service development • Deliver against agreed occupancy and performance targets Quality Assurance & Compliance • Ensure full compliance with statutory and regulatory frameworks, including Ofsted • Audit care provision against national standards and local authority requirements • Oversee care plans, risk assessments and activity planning • Investigate incidents, complaints and safeguarding concerns appropriately • Lead on disciplinary and performance processes where required Financial & Resource Management • Manage the home within agreed budgets • Monitor agency usage and temporary staffing • Oversee financial controls including petty cash and resource allocation Safeguarding & Health & Safety • Maintain a strong safeguarding culture • Ensure health and safety compliance across the service • Promote a child-centred, structured and safe environment Essential Requirements • Recognised Social Work qualification or Level 4+ professional qualification relevant to children • Level 4+ Management/Leadership qualification • Eligibility for or completion of Level 5 Diploma in Leadership for Health & Social Care (if applicable) • Minimum 2 years experience in residential childcare within the last 5 years • At least 1 year managing and supervising staff • Experience working with young people with SEMH • Strong knowledge of children s residential regulations and safeguarding • Enhanced DBS suitable for working with children • Full UK driving licence Desirable • Experience working with Local Authority commissioning teams • Experience implementing business growth or service expansion • Experience managing HR processes • Fieldwork or social work background Ideal Candidate You are operationally strong and compliance-focused. You understand Ofsted frameworks and regulatory accountability. You combine safeguarding leadership with business acumen. You lead with integrity, structure and consistency. You are confident managing budgets, performance and staff culture while maintaining a child-centred ethos. What s On Offer • Permanent senior leadership position • Opportunity to shape service development • Support from regional leadership structure • Ongoing professional development

Amazing opportunity available for a Product Manager to join a fun, friendly team in London. This role is responsible for sourcing and managing overseas DMC and ground partners, building and pricing trips, contracting suppliers, ensuring high-quality content and systems accuracy, ideally in Central/South America, Asia or Oceania. Working closely with Sales and Marketing to make sure our products sell brilliantly and deliver exceptional customer experiences. The Job: Identify, evaluate and onboard new destination management companies (DMCs) and local partners Design, build and continuously improve guided tours, small group trips, and tailor-made itineraries Ensure products are differentiated, competitive, and aligned with brand positioning Set departure dates, capacities and seasonal availability in collaboration with partners Review competitor offerings and industry trends to identify gaps and opportunities Lead supplier contracting, rate negotiations and commercial terms Own trip pricing, margin management and cost control Work closely with Finance on payment terms, supplier queries and pricing accuracy Monitor product performance and recommend improvements or changes Act as the primary point of contact for international DMCs and hosts Build strong, long-term partnerships focused on quality, reliability and mutual growth Review supplier performance, customer feedback and operational issues Support partners in improving self-sufficiency, systems usage and operational standards Own the end-to-end loading of trips into internal systems and websites Ensure all itineraries, inclusions, exclusions and operational details are accurate and up to date Oversee product copy and work with Marketing on destination and trip content Ensure documentation, websites and sales tools are always aligned and correct Act as product expert for Sales teams across both brands Deliver product training, updates and destination briefings Support Sales with complex itinerary builds and product queries Feed sales insights back into product development and refinement Collaborate with Marketing on trip launches, campaigns and promotional activity Provide product insight for blogs, email campaigns and trade communications Support fam trips, partner storytelling and content gathering where relevant Contribute to safety reviews, risk assessments and quality assurance processes Work with Customer Experience teams on feedback, complaints and service improvements Identify recurring issues and drive systemic improvements Skills Required: 3+ years' experience in travel product management, operations or contracting Strong understanding of DMC-led product and ground operations Proven commercial experience including pricing, margin management and negotiation Highly organised with exceptional attention to detail Confident communicator with suppliers, internal teams and senior stakeholders The Package: Salary range is between 40,000 and 50,000 Hybrid working in London (Tue, Wed and Thu) Interested: If you would like to apply for the above vacancy, please click 'APPLY' or email your cv to (url removed)

IMH Recruiting are seeking a Sales Executive to join our reputable client based in Rotherham. As a Sales Executive, you will be responsible for driving sales and revenue growth through effective communication and strategic sales techniques. You will play a key role in expanding the customer base and promoting our products and services. Duties & Responsibilities Improve sales of company products and services to existing and new customers. Maintain the customer database Preparing quotations for customers Follow up on quotations Update the customer notes after any contact Order entry and check orders for errors Identify and respond to positively to any customer queries or complaints Communicate new product and service opportunities Work with internal company colleagues to complete tasks to improve and maintain sales Attend marketing events such as seminars, trade shows and telemarketing events if requested. Required Skills & Experiences Proven experience in a sales role with a track record of meeting or exceeding sales targets. Strong interpersonal skills with the ability to build rapport and establish long-lasting relationships with clients. Good organisational and time management skills Thrive in a target driven environment. Confident and Determined approach Resilience to rejection. Work in a collaborative team environment. At least 2 years B2B sales experience (essential) Hours & Pay Monday - Friday 8:30am-5pm (Office based) Annual salary of 28- 29,000 DOE OTE of 40,000 annually If you are interested and require further information, please apply with an updated CV, and contact the office on (phone number removed).

Job Title: Group Technical Manager - Food Manufacturing Location: Bradford and Hull (Multi-Site) Salary: 60,000 - 65,000 per annum dependent on experience + 10% performance-linked bonus Job Type: Fulltime, Permanent Working Hours: 40 Hours Per week CK Foods is a family-owned, vertically integrated food manufacturing business supplying wholesale, food service, retail, education and export markets. From our BRCGS-accredited UK manufacturing sites, we produce premium halal chicken finger foods, pizza cheese and dairy products for a fast-moving and demanding customer base. About the Role: The company is looking for an experienced Technical Manager with a proven track record in implementing and maintaining the highest food quality standards. Responsible for all activities linked to all Quality Compliance, including HACCP and traceability documentation, trending, analysis and BRCGS. As we continue to expand, we are seeking a commercially aware and strategically minded Group Technical Manager to lead continuous improvement across our Bradford and Hull operations. This is a senior leadership role reporting directly to the Director, with full accountability for technical governance and quality culture across both sites. Key Responsibilities/The Opportunity: Own and lead the Quality Management System across two manufacturing sites Drive BRCGS, HACCP, Red Tractor and regulatory compliance Lead internal, customer and third-party audits Act as the primary contact for FSA and regulatory bodies Oversee supplier approval, specifications and traceability systems Analyse trends, complaints and non-conformances to drive measurable improvement Build capability within the Technical and Quality teams Embed a positive, proactive quality culture at all levels You will work cross-functionally with Production, Engineering and Commercial teams to ensure food safety excellence aligns with business growth. About you: Essential: Degree in Food Science (or equivalent) Level 3 HACCP / Food Safety qualification Proven success leading BRCGS-accredited food manufacturing sites Strong experience managing audits and regulatory relationships Multi-site or complex manufacturing environment exposure Strong operational background including logistics. Excellent analytical capability and commercial awareness Strong leadership and people development skills Full Clean UK Driving Licence Desirable: Lead Auditor qualification Experience with export standards or retailer technical requirements You will combine technical rigour with pragmatic decision-making and the confidence to challenge constructively where required. What we offer: 60,000- 65,000 base salary (dependent on experience) 10% performance-linked bonus Fully expensed company car (multi-site travel) 22 days holiday + bank holidays Company pension contribution Direct reporting line to senior leadership Clear progression pathway as the business grows Opportunity to shape and influence technical strategy We are a fast-growing, values-driven business with traditional family principles and ambitious growth plans. You will have genuine autonomy, senior exposure and the opportunity to make a tangible impact on standards, culture, and commercial success. Additional Information: When applying, applicants should provide a covering letter detailing their salary expectations, availability to commence work and current residential location. If you are ready to take ownership of technical leadership within a dynamic and expanding food manufacturer, we welcome your application. Please click the APPLY button to send your CV in for immediate consideration. Candidates with experience or relevant job titles of: Technical Manager, Group Technical Manager, Quality Manager, Quality Assurance Manager, Group Quality Assurance Manager Quality Assurance, Manufacturing Quality Manager, Food Safety Manager, Quality Improvement Manager, Quality Assurance Lead, may also be considered for this role

Assistant Store Manager Location: Rotherham Salary: £25,543 per annum Vacancy Type: Permanent, Full time, 37.5 hours per week The Assistant Store Manager at a Rotherham Hospice Charity Shop plays a pivotal role in supporting the Superstore Manager in managing the day-to day operations of the shop and achieving sales and performance targets. Reporting directly to the Superstore Manager, this role involves providing leadership and direction to the shop team, ensuring excellent customer service, and contributing to the overall success of the charity shop. The Assistant Store Manager will assist in driving sales, managing stock, supervising staff, and volunteers, and maintaining a welcoming and organised shopping environment. Key Responsibilities Operational Support: Assist the Store Manager in overseeing all aspects of the charity shop's operations, including opening and closing procedures, cash handling, and security protocols. Support the implementation of operational policies, procedures, and standards to ensure efficient and effective shop functioning. Team Leadership and Management: Provide leadership and guidance to shop staff and volunteers in the absence of the Store Manager, ensuring they are motivated, engaged, and trained to deliver excellent customer service. Assist in recruiting, training, and supervising staff and volunteers, delegating tasks and responsibilities as needed to ensure smooth operation of the shop. Customer Service Excellence: Lead by example in delivering exceptional customer service, assisting customers with inquiries, providing product information, and addressing any concerns or complaints promptly and professionally. Foster a customer-focused culture among shop staff and volunteers, ensuring a positive and welcoming shopping experience for all customers. Sales and Performance Management: Support the Store Manager in achieving sales targets and maximising revenue and profitability for the charity shop. Assist in analysing sales data, identifying trends and opportunities, and implementing strategies to drive sales growth and improve shop performance. Stock Management and Merchandising: Working with the Hub, assist in managing stock levels, donations, and inventory, ensuring a well-stocked and attractive range of goods for sale in the shop. Support the implementation of merchandising strategies to optimise product placement and presentation, driving sales and enhancing the customer shopping experience. Health and Safety Compliance: Ensure compliance with health and safety regulations and best practices, maintaining a safe and secure environment for staff, volunteers, and customers. Assist in conducting regular safety inspections and addressing any hazards or risks identified in the shop. Community Engagement: Assist in building positive relationships with the local community, promoting the charity shop and hospice services, and participating in community events or initiatives to drive footfall and awareness. Reporting and Administration: Support the Store Manager in maintaining accurate records of sales, inventory, and financial transactions, and preparing regular reports on shop performance for management review. Assist in administrative tasks, including scheduling, payroll processing, and stock ordering as directed by the Store Manager To Apply If you feel you are a suitable candidate and would like to work for Rotherham Hospice, please do not hesitate to apply.

My client London Borough of Hackney is looking for a Qualified Social Worker to join their Family help service. PURPOSE To provide a high quality and effective social work service to respond to the needs of children and their families in a timely manner and within statutory guidelines. To assess need, plan and deliver focused intervention to safeguard children and promote positive outcomes. Guidance, support and supervision will be provided in line with the individual's experience and capabilities and in line with our Supervision Policy. Newly qualified Staff at grade P01 will undertake all work with support, close supervision and guidance and will have a reduced caseload. Upon successful completion of the ASYE, Social Workers will automatically move to P02. Key Accountabilities Assessment Outcome: To provide a clear and accurate assessment of a child and his/her family's needs in line with statutory guidance To undertake interviews, observation and gather information from children, families and other agencies. To analyse, summarise and evaluate this information to provide a holistic assessment of a child's needs To understand the context of child development, parenting capacity and family and environmental factors in which to establish the needs of an individual child To assess and balance risk and protective factors within a child protection framework. To provide written and verbal reports which are concise, informative and based on analysis of complex evidence. To review and reassess when necessary and be open to a change of view in response to new evidence. Planning and service delivery Outcome: To provide focused and purposeful social work interventions with explicit aims and objectives about desired outcomes within the context of managing risk to children On the basis of assessed needs, to devise written plans for intervention and/or care for children and their families. To carry out planned interventions using a range of tried and tested methodologies including systemic and social learning theory approaches. To use research findings and statutory guidance to inform social work practice. To utilise problem solving skills within the context of a professional relationship with parents and their children. To develop and manage Child Protection Plans for all children who require them in line with child protection procedures. To provide and present concise reports about complex information in line with the requirements of the London Child Protection Procedures, and the court. Direct work with children and their families Outcome: To build a professional relationship with children and their families and to use that relationship to safeguard children and promote positive outcomes To communicate effectively with children and their families, ensuring that their views and wishes are heard, and recorded accurately. To establish rapport and build a respectful, honest and trusted relationship with children and their families, particularly their parents and / or main carers. To respond in a timely manner to all contacts from children and their families. To ensure that children and their families are provided with written reports about their circumstances and plans for intervention To understand and respect the rights of children To deal promptly and sensitively to complaints from service users within the framework of the Council Complaints Procedure To ensure all matters in respect of child protection are dealt with promptly, effectively and in line with the child protection procedures Accountability Outcome: To take responsibility and be accountable for all work undertaken as directed by the Screening Referral Manager/ Team Manager To manage the workload as directed and organise and plan work activities taking into account the need to prioritise tasks and responsibilities. To take responsibility for your own professional development by attending supervision, appraisals and learning and training opportunities. To ensure that statutory responsibilities are undertaken for children including visiting children, arranging reviews, reporting to the court, delivering within timescales and meeting any other national and local performance targets. To maintain management information about children and their families by inputting data in line with the IT frameworks which have been adopted by the service. To maintain case records, keeping case files well organised, up to date and able to provide concise and accurate information about a child's circumstances and plans. To take responsibility for maintaining a staff presence within the social work unit to respond to unplanned calls or events, by partaking in rotas or other cover arrangements. To keep up to date with research knowledge of social learning theory and systemic approaches. Benefits of working with Remedy A personal one-one service from your highly experienced dedicated consultant. Top tier supplier across London giving us first access to jobs Referral bonus - up to 250 per person placed. Double payrolls each week. Terms & Conditions apply You will be required to fully register with Remedy for all locum positions. Remedy Social Care is a APSCo Standard agency and is committed to safeguarding and promoting the welfare of the vulnerable. Successful applicants will be required to undertake an Enhanced Disclosure via the DBS. Our objective is to be an equal opportunities employer and we welcome applications from everyone with suitable skills and ability regardless of race, colour, nationality, ethnic or national origin, gender, disability, sexual orientation, age, religion or belief. All applications will be accepted and reviewed solely on merit.

Our well established multi office independent client is looking for an experienced Property Manager or Property management Administrator, to join their busy Property Management department Hub in Romford RM1 The successful applicant will help be responsible for a portfolio of properties; therefore, they must be able to manage their own workload, be able to work closely with others and keep on top of any issues and prioritise jobs as necessary. Responsibilities include but will not be limited to: Working with a team of Property Managers Team meetings Dealing with legal notices Updating and making sure Property files are complient Have the ability to demonstrate a track record of managing rental properties Be fully conversant with current regulation/ legislation and processes surrounding APT Property Management EPC's and Gas safety certificates Dealing with contractors on behalf of Landlords & tenants Striving to exceed customer expectations Handling complaints and providing solutions Maintaining policies and procedures in accordance with company policies Maintenance coordination The Successful Applicant will need to possess the following skills: Must have at least 1 year experience in Property Management or Administration of Property Management Minimum 1 years residential Portfolio Management Experience The candidates must have intermediate computer literacy Experience of lettings/property management software packages Be able to manage their own workload The hours will be: Monday to Friday 8.45am to 5.15pm (Sociable working hours.) Salary range will be: between 29.000pa - 30. days holiday including bank If this role is of interest to you and you and you have the experience the role requires, please send us your most up to date CV and contact details to either Kelly or Steve Bastow Irwin Recruitment. Due to the high volume of enquiries that we receive, we are not always able to respond to all CVs. If you have not received a response within one week, please assume that your application has been unsuccessful in this instance.

We're now recruiting for a Security Valet Officer to join us at our development, New Providence Wharf! The successful candidate must have a FULL UK Drivers License. Important to note Hours: 7:00 - 19:00 & 19:00 - 7:00 Shift Pattern: 4 on - 4 off Location: E14, Canary Wharf Salary per hour: £14.48 Contract: 42 hpw average/permanent What you'll be doing Provide a bespoke 7-star service the residents with job tasks and individual requests dealt with in an efficient and timely manner. Assist with security of residents and the building at all times, ensuring that the safety of all residents and visitors is maintained. Aid the smooth running of the various different operations around the site, according to SOP s. Ensure that all requests & enquiries (both in person and by telephone) are dealt with efficiently in a timely and professional manner adhering to SOP s on every occasion. Work between all the operations on the development, including the private cinema. As part of the Estates Team maintain the policies, company rules and quality of Ballymore Group Ltd. Liaise with the Security/Valet Manager, Operations Manager where necessary and follow all given instructions. Provide support and shift cover for valet and concierge functions when necessary. Liaise with Concierge at all times on requests for vehicles. Appraise and book in all new vehicles to be entered on the valet system, keeping an up to date record of each. Locating vehicles and delivering to allocated point when requested by the resident. Vehicles are met on access road and shown to holding area or moved off site not to allow any external parking on the access road. Vehicles with a bone-fide reason for parking within the car park are promptly and politely valet parked using the utmost care and attention at all times. Ensure all vehicles parked are assessed for previous damage. Keep accurate records of all movement of vehicles and update all residents details as supplied by the Estate Office. Ensure that the car park is kept to a very high standard of cleanliness at all times and that a strict No Smoking policy is kept by anyone using this facility. Liaise with day/night security staff regarding any potential/real security issues. Ensure that all firefighting apparatus is accounted for and maintained. Correct reporting of any cleaning or maintenance issues around the Estate. Reporting of any accidents within the accident report book. All serious incidents are to be escalated to both Security/Valet Manager and Operations Manager. Maintain confidentiality at all times concerning residents and Ballymore business and its personnel. Give clear and precise up to date information during and at the end of the shift highlighting any event that has happened, any forthcoming events together with a clear and precise hand over of any vehicles in the car park. All emergencies, breaches of the lease, serious defects or any matter likely to be subject of formal complaints are reported to the Operations Manager. Meeting and Greeting all residents, guests and clients around the estate. Working with all staff to ensure there is a good security presence at all times. Ensure any unusual behavior noted is followed up, calling the police if necessary. Communicate with control regularly and ensure there is a quick response to any incident. To include building rounds & PES patrols of the site, in the daily tasks. Correct reporting of any incidents and archiving of all onsite records, including police liaison. Liaise with valet to inform of any vehicles that may need parking in the car park. Please note: a full job description will be provided once shortlisted for the role. What you'll need to be successful Proven experience in front of house/customer service or relevant role is an advantage. Previous security experience. Full UK Drivers License. What now? Very simply - Apply! Updates on applications made via our job boards will be provided over a 1 2-week period from the date of submission. Not what you re looking for? Check out our careers page. Ballymore operate as an equal opportunities' employer.

Lounge Host / Hostess - Heathrow Area 13.50 per Hour Mixed Shift Pattern Airport Lounge Environment Are you passionate about delivering outstanding customer service? We are looking for a professional and friendly Lounge Host/Hostess to join a premium airport lounge team in the Heathrow area . What We Offer Competitive pay: 13.50 per hour Dynamic and fast-paced airport environment Full training provided Opportunity to work within a prestigious airline lounge setting Varied duties and customer-facing experience Shift Pattern Mixed shifts required: Early Shift: 04:30 AM - 13:30 PM Late Shift: 13:14 PM - 22:15 PM Experience Required Minimum 1 year of experience in: Customer Service Host/Hostess roles Front of House positions Hospitality or similar customer-facing roles Key Responsibilities As a Lounge Host/Hostess, you will: Take and record lounge guest food requests Serve food and beverages to guests Clear, clean, and prepare dining tables Maintain buffet areas by replenishing food items and assisting guests Explain buffet dishes and menu options, including allergen information Polish cutlery, crockery, and glassware Respond professionally to passenger enquiries and complaints Work closely with supervisors and managers when required Liaise with bar and culinary teams regarding food and drink orders Ensure all food and beverage services meet Qatar Airways standards (full training provided) Support housekeeping and cleaning teams in lounge and back-of-house areas during quieter periods Security Vetting Requirement This position is subject to airport security clearance . Successful applicants must provide: A complete 5-year employment or activity history Supporting documentation for any employment gaps where required Please note: Candidates with a higher number of short-term roles during the last five years (typically 4-5 or more positions) may be subject to additional verification as part of the security clearance process.

Our client Sefton MBC is looking for an Assistant Team Manager to join their Early Help service. Job responsibilities Be accountable for the day to day management of a team of Social Workers and other professionals in the delivery of statutory and legislative duties and requirements. Manage the team to safeguard and promote the welfare of vulnerable children and young people in Sefton whilst effectively managing risk. Ensure the key performance targets as they apply to the team, the service and the Council are met. Carry out this role in a collaborative manner that promotes equality of opportunity and joint working with other teams across the Council and partners, while challenging and supporting the team to ensure timely and suitable outcomes for child, young people and their families and embedding the Council's values into the work of the team and peers. Take a leading role in promoting, delivering and embracing Sefton's child care policies and help deliver our vision of making our children safe, secure and successful. Use all multi-disciplinary resources available to ensure that the quality of practice with children, young people and families is of a consistently high quality, is cost effective and that quality service standards are met. Support the day to day management of the team, appropriate support and challenge to ensure the delivery of high quality services that safeguard the welfare of children and young people. Make effective day to day use of all available professional resources and use a range of theoretical, evidence based and practical approaches to develop and implement effective interventions and support for children and families both within and outside of the family home. Manage the distribution of caseloads to ensure that needs are met appropriately. Support and challenge the team to meet the requirements around thresholds for cases, managing the preparation of high quality reports for court or other purposes, providing expert advice to guide the team through legal and organisational processes as required. Support and challenge the team in the completion of assessments, plans, toolkits based on identified need and achieving KPI's, ensuring at each point of risk is evaluated, decisions and management oversight are recorded on the case file and any issues or concerns are escalated to the Team Manager . Using Performance data and findings from audits and feedback from families and other professionals including complaints and compliments to continuously improve practice (add in TM too ) Chair meetings to a high standard, supporting social workers as required. Co-work complex cases with team members as required Supervise social workers and non-qualified staff as per Sefton's supervision policy, supporting and supervising social work students, acting as a mentor to support them through their professional training. Lead group supervision to a high standard ensuring that all team members are aware of progress on cases. Provide day to day supervision on case work to a high standard. Benefits of working with Remedy A personal one-one service from your highly experienced dedicated consultant. Top tier supplier across London giving us first access to jobs Referral bonus - up to 250 per person placed. Double payrolls each week. Terms & Conditions apply You will be required to fully register with Remedy for all locum positions. Remedy Social Care is a APSCo Standard agency and is committed to safeguarding and promoting the welfare of the vulnerable. Successful applicants will be required to undertake an Enhanced Disclosure via the DBS. Our objective is to be an equal opportunities employer and we welcome applications from everyone with suitable skills and ability regardless of race, colour, nationality, ethnic or national origin, gender, disability, sexual orientation, age, religion or belief. All applications will be accepted and reviewed solely on merit.

Step into the role of Aldi Store Manager and lead your team to deliver exceptional shopping experiences that go beyond customer expectations. You'll inspire a positive, high-performing work environment while driving operational excellence, maintaining top-quality standards, controlling costs, and ensuring compliance. Your leadership is the driving force behind the store's success! Key Responsibilities • Lead your team to deliver exceptional customer service that consistently exceeds expectations • Drive KPI performance, consistently meeting challenging operational targets • Oversee the execution and supervision of in-store tasks to meet targets and standards • Recruitment for your team, leading them and fostering their growth and development • Handle customer complaints with professionalism and maintain compliance with health & safety standards Skills & Experience • Extensive experience leading and inspiring high-perming teams in a fast-paced, lean environment • Proven track record in optimising operational efficiency through strategic time and cost management • Demonstrated success in achieving KPIs while upholding the highest standards of compliance and due diligence • Commitment to delivering exceptional customer service and driving business results • Agile, visionary leader who can proactively embrace change with a results-driven mindset Our Benefits •A market-leading salary package •25 days annual leave plus bank holidays, as well as the chance to purchase extra holidays through our holiday purchase scheme •A flexible contract of 40 or 45 hours a week •26 weeks full pay following 1 year service for Maternity and Main Adopter Leave •Comprehensive training and ongoing development opportunities throughout your Aldi career •Lifestyle benefits including discounted gym memberships, cinema tickets, and holiday deals.

Main Dealer Aftersales Department experience is essential for this role Assistant Service Manager - Car Dealership £40k Basic, OTE £55k Borehamwood Permanent / Full Time Working Hours: Monday to Friday: 8:00am 6:00pm No Saturday's unless required by the business to cover staff holiday/absence etc. Join a Busy Aftersales Department We are seeking a highly organised, resilient, and people-focused Assistant Service Manager to support the leadership and daily operation of a busy, high-volume automotive service department. This is a demanding but rewarding role within a fast-paced dealership environment processing approximately 70 jobs per day, where customer expectations are exceptionally high. Working closely with the Service Manager, you will play a key role in leading, motivating, and developing a team of automotive professionals while ensuring operational excellence, outstanding customer satisfaction, and strong departmental performance. Key Responsibilities Leadership & Team Management Support the Service Manager in leading, managing, and motivating the service and aftersales teams. Help foster a high-performance culture where success is recognised, rewarded, and underperformance is effectively managed. Coach, mentor, and support team members to maximise individual and departmental performance. Ensure the department is adequately resourced to meet customer demand and operational requirements. Promote a positive, collaborative working environment focused on continuous improvement. Service Department Operations Support the day-to-day management of the service department in a high-volume dealership environment. Supervise and support the front-of-house aftersales team, ensuring exceptional customer service standards are maintained. Assist with workshop loading, job allocation, and resource planning to maximise productivity and efficiency. Monitor departmental workflows and proactively address operational challenges. Work closely with senior management to identify and implement operational improvements. Customer Experience Ensure consistently high levels of customer satisfaction and service delivery. Handle customer concerns, complaints, and queries professionally, effectively resolving issues and maintaining positive customer relationships. Drive a customer-first culture throughout the department. Support the achievement of manufacturer and dealership customer satisfaction targets. Performance & Reporting Assist with departmental reporting in line with group and manufacturer requirements. Monitor productivity, efficiency, and key performance indicators (KPIs). Support departmental revenue growth through effective upselling and service retention initiatives. Contribute to achieving departmental financial and operational targets. Compliance & Standards Ensure all manufacturer, company, and industry standards, processes, and procedures are consistently followed. Maintain compliance with health and safety requirements and dealership policies. Support continuous process improvement initiatives to enhance efficiency and customer experience. About You The successful candidate will be: An experienced automotive aftersales professional with supervisory or management experience - this is essential. Highly organised and capable of thriving in a demanding, fast-paced environment. A strong communicator with excellent customer handling and conflict resolution skills. Resilient under pressure and able to effectively prioritise competing demands. Experienced in workshop planning, job allocation, and performance management. To find out more about this Assistant Service Manager vacancy, please apply to Stacey Hunt of ACS Automotive Recruitment Consultancy today!

4Recruitment Services are looking for an experienced and motivated Area Tenancy Manager (ATM) to join our clients Housing team. You will be at the heart of managing our clients housing estates, ensuring communities are safe, tenancies are well-managed, and services are delivered effectively. This role offers a hybrid working ly office-based to complete training, then working three days per week in the office and the rest remotely. MAIN PRIORITIES: Income Management: Maximise rental income, manage arrears, and support tenants to sustain their tenancies. Lettings & Sign-ups: Manage new tenancies, sign-ups, and void turnaround to ensure homes are re-let quickly and efficiently. Everyday Tenancy Management: Support tenants with everyday issues, enforce tenancy agreements when necessary, and provide a responsive, accessible service. Low-Level Anti-Social Behaviour (ASB): Investigate minor ASB and nuisance complaints, taking proportionate action to resolve issues. DUTIES AND RESPONSIBILITIES INCLUDE: Manage the full tenancy lifecycle, including changes in circumstances, succession, and tenancy closures. Engage with residents and community groups to maintain safe and well-managed estates. Work collaboratively with partners such as the Police, Community Safety teams, and support agencies to address issues affecting tenants. Identify vulnerable residents and make appropriate referrals to safeguarding and support services. Ensure all actions comply with housing legislation, council policy, and regulatory requirements. ESSENTIAL REQUIREMENTS INCLUDE: Experience in local authority housing is ideal, but experience in housing associations or other housing management roles will also be considered. Strong understanding of tenancy management, income collection, and housing legislation. Excellent communication, problem-solving, and relationship-building skills. Ability to balance enforcement with support to sustain tenancies and improve communities Must be able to drive & have car business insurance Basic DBS check Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail or any other vacancies, please contact our Team on (phone number removed) or email (url removed)

Summary: Reporting to the Smart Metering Manager, your purpose in this role is to strategically build, lead, manage, and coach the Smart Metering team. You will foster a high-performance culture, ensuring that you and your motivated workforce of smart metering experts deliver excellent customer service and first-time resolution of customer concerns and queries. Your role is paramount in ensuring all household customer interactions (internal and external) are governed by strict quality standards, achieving targets for customer satisfaction, and maintaining commercial and budgetary alignment. Your leadership extends to the oversight of critical operational tasks, including managing customer complaints and objectors, raising work orders, resolving meter exchange error jobs, and completing property analysis, while you drive continuous process improvement and compliance across your team. Main responsibilities: Team Leadership and High-Performance Culture: Lead, manage, coach, and develop the Smart Metering team to foster a high-performance culture, ensuring the delivery of excellent customer service and the first-time resolution of customer concerns and queries. Customer Governance and Commercial Alignment: Ensure all household customer interactions (internal and external) are managed in strict adherence to quality standards, customer satisfaction targets, budgetary limits, and commercial awareness. Operational Management and Critical Task Oversight: Oversee key operational tasks, including managing customer complaints and objectors, raising work orders, resolving meter exchange error jobs, and completing property analysis. This also involves making informed decisions based on available data, company strategy, and time constraints. Quality and Performance Improvement: Drive continuous innovation and process improvements by utilising Management Information (MI) mechanisms to manage and enhance Customer Service performance. Process and Policy Refinement: Proactively collaborate with stakeholders to review and improve business processes, policies, and procedures, maintaining a particular focus on customer needs. Compliance and Team Management: Manage people in line with company policies and procedures, guaranteeing that all work executed by the team complies with regulatory and industry standards. Stakeholder Engagement and Expertise: Build robust relationships and maintain effective stakeholder management, demonstrating strong commercial awareness. Maintain comprehensive, current knowledge of Customer Service practices and policies to provide expert advice and support to colleagues and stakeholders. Additional responsibilities may be assigned as the team evolves. You'll need: Skills / Qualifications / Experience Educated to A level standard or equivalent with greater relevant experience. A qualification in Customer Service/Business Administration and/or a recognised management qualification e.g. ILM is desirable. Excellent verbal and written communication and coaching skills to positively influence colleagues (internal and external), customers and stakeholders to manage in a constructive, respectful and positive manner that supports ongoing development at individual, team and company level. Able to own, deliver and promote key business messages in a positive and consistent way. A deeply empathetic and customer-first mindset, with a passion for problem-solving and improving the customer experience. The ability to recognise when decisions need to be collaborated, elevated or delegated. To be able to adapt quickly to change. Good IT skills, preferably in Google. Ideally have previous demonstrable experience of managing people in a Customer Service environment. Demonstrable experience in developing and delivering customer service, operational or process feedback and upskilling. Direct experience in a customer support environment, including face-to-face interaction, telephone support, and managing customer feedback channels. Experience with using customer data, insights, and feedback to inform decisions and drive improvements. Experience working with and influencing a wide range of stakeholders, from senior management to cross-functional teams, to secure buy-in for customer-centric changes. Experience in utilities, preferably the water industry is advantageous. Employees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time. Grow a career with a meaningful purpose. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: up to £37,000 p.a. (dependent on experience)

PS Ltd is recruiting for an experienced Administration & Customer Service Manager to join a busy and growing business in Mansfield. Location: Mansfield Salary: 38,000 - 40,000 DOE Hours: Monday to Friday, 8:00am - 5:00pm Key Responsibilities Manage and develop the administration and customer service team Oversee workload planning, scheduling and resource allocation Ensure efficient processing of all new and existing work instructions Monitor KPIs, performance and service levels Manage customer complaints and escalations through to resolution Produce operational and performance reports for senior management Drive process improvements and operational efficiencies Support financial reporting, WIP management and cost control Build strong relationships with customers, clients and stakeholders Requirements Previous experience managing administration and/or customer service teams Strong leadership and people management skills Experience managing workloads, KPIs and service levels Excellent organisational and problem-solving abilities Confident handling customer complaints and escalations Strong IT skills, including Microsoft Office Customer-focused with a commitment to delivering high service standards To apply for the Admin and Customer Service Manager role, please do so online and a member of the team will be in touch!