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Software Development Manager Position Overview We are seeking a highly motivated Software Development Manager to join our team and work alongside the existing Development Manager to oversee and guide the development function. This role is responsible for designing and implementing scalable, modern software solutions that meet business needs, while leading the transition of legacy systems into more flexible, web-based platforms using APIs and industry-standard practices. Technical & Architectural Skills Software architecture and system design Application modernization (legacy-to-web/platform transformation) API design and integration (REST, GraphQL, etc.) Database design and performance optimization Cloud platforms (AWS, Azure, GCP) CI/CD pipelines and DevOps practices Security best practices (application and data security) Knowledge of software testing strategies and automation The ideal candidate will combine strong technical expertise with proven leadership experience, and will be passionate about driving innovation, modernization, and excellence in software delivery. Key Responsibilities Lead, mentor, and manage the software development team (including contractors) in collaboration with the current Development Manager, fostering a collaborative and high-performing environment. Architect and design modern, scalable applications and integrations, with a focus on transitioning from legacy platforms to modern solutions. Collaborate with stakeholders and change management teams to gather requirements and translate them into clear, actionable technical specifications. Oversee the full software development lifecycle, ensuring timely, high-quality, and secure delivery of projects. Establish and enforce best practices for code quality, security, performance, and maintainability. Troubleshoot and resolve complex technical issues effectively and efficiently. Stay current with emerging technologies, tools, and industry trends relevant to software development and modernization. Promote a culture of continuous improvement, innovation, and knowledge sharing within the team. Skills & Knowledge Degree in Computer Science, IT, or a related field, or equivalent practical experience. Proven experience as a Software Development Manager or in a similar leadership role. Strong background in modernizing legacy applications and integrating with web-based platforms. Solid understanding of software architecture, database design, integration patterns, and performance optimization. Familiarity with modern development methodologies, such as Agile and DevOps practices. Experience managing and motivating diverse development teams. Excellent problem-solving skills, with the ability to think critically and strategically. Strong communication and interpersonal skills, with the ability to engage effectively across technical and non-technical stakeholders. Ability to balance multiple projects and priorities in a dynamic environment.

Acting as the Treasury Management System (TMS) Subject Matter Expert, you will lead key system integration projects, support critical treasury operations, drive automation and AI initiatives, and deliver strategic enhancements across the treasury technology landscape. A major focus of the role will be leading treasury workstreams within a large-scale Microsoft Dynamics 365 implementation. Client Details An exciting opportunity for an experienced Treasury Systems professional to join a complex, international treasury function. This role combines hands-on treasury operations, treasury technology expertise, and project delivery, with a strong focus on treasury system optimisation, automation, and strategic transformation initiatives. Description Treasury Systems & Operational Support Act as the technical SME for treasury systems, bank portals, and integrated finance applications. Provide escalation support for treasury system issues, payment processing exceptions, and interface failures. Maintain system configurations, integrations, controls, and documentation across the treasury technology environment. Support audit activities, control enhancements, and operational risk management initiatives. Identify opportunities to improve efficiency through automation, AI, and increased system utilisation. Provide operational support and cover across Treasury Systems & Operations activities when required. Microsoft Dynamics 365 Treasury Integration Lead all treasury-related workstreams for the Microsoft Dynamics 365 implementation. Manage TMS integration with Dynamics 365, banking partners, and third-party payment providers. Coordinate cross-functional stakeholders across Treasury, Finance, Accounts Payable, Technology, and Banking partners. Oversee system build, integration testing, user acceptance testing, defect resolution, and production deployment. Manage project plans, governance, risk tracking, stakeholder communications, and business readiness activities. Treasury Transformation & Strategic Projects Deliver key treasury technology and transformation initiatives across the treasury roadmap. Lead implementation of new TMS integrations, API connectivity, payment solutions, and cash management enhancements. Support regulatory and industry-driven change programmes, including SWIFT and ISO 20022 initiatives. Drive treasury business continuity, automation, AI, and process improvement projects. Monitor developments across treasury technology and banking platforms, providing recommendations for future enhancements. Profile A successful Senior Treasury Systems & Operations Manager should have: 5+ years' experience delivering treasury systems, operations, or treasury transformation projects. Advanced Treasury Management System (TMS) expertise, including both functional and technical/infrastructure components. Proven experience managing end-to-end project delivery, including planning, governance, stakeholder management, and third-party vendor coordination. Strong understanding of treasury payments, AP payment processes, payment file formats, bank connectivity, and statement reporting. Ability to analyse complex business and technical requirements and translate them into practical solutions. Strong project management skills with the ability to balance detailed execution with strategic objectives and delivery timelines. Excellent communication and stakeholder management skills, with the ability to engage both technical and non-technical audiences. Comfortable working in a fast-paced, evolving environment with multiple priorities. Job Offer Competitive salary ranging up to £100,000 including a 30% annual bonus. Hybrid working 3 days in office based in Central London Opportunity to work in a well-respected international organisation in London. Collaborative and professional company culture. Comprehensive benefits package (details to be confirmed). If you are an experienced Senior Treasury Systems & Operations Manager eager to advance your career in the property industry, we encourage you to apply today.

Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As the IT Workplace Technology Senior Project Manager, you will lead the delivery of BCG's workplace technology stack across office build-outs, relocations, and upgrades, ensuring the effective selection, implementation, and integration of established IT, audiovisual, and smart workplace solutions. You will own the end-to-end delivery of workplace technology for assigned projects or workstreams, working within agreed global standards and program governance. A significant part of the role involves design coordination to ensure IT, AV, and smart office solutions align with the broader office design and construction process. You will manage the engagement with external AV and IT design firms and coordinate closely with architectural, MEP, interior, lighting, acoustic, and furniture designers-often within structured design frameworks (e.g., RIBA stages)-to ensure workplace technology requirements are integrated into the overall design. This is a high-impact delivery role requiring strong project leadership, stakeholder management, and problem-solving skills. You will act as a key workplace technology contact for your projects, partnering with local office teams and global stakeholders to drive alignment, manage trade-offs, and keep delivery on track. You will communicate clearly across technical and non-technical audiences, proactively manage risks and dependencies, and escalate effectively where decisions or conflicts require senior input. Over time, you will deepen your expertise in workplace technology delivery and contribute to the continuous improvement of standards, templates, and delivery practices. While this is not a product development role, we expect a forward-looking mindset: using AI-enabled tools to improve day-to-day delivery, making user experience a consistent priority, and partnering with product teams by sharing project learnings to influence future enhancements and support continuous innovation. As a long-term expert-in-role, you will continuously refine your expertise in IT and workplace technology, shaping the way BCG offices evolve worldwide. KEY RESPONSIBILITIES Project Leadership & Delivery Lead delivery of IT/AV/smart workplace technology scope for assigned projects or workstreams from design through implementation and handover. Build and manage integrated plans (scope, schedule, cost), track progress, and ensure delivery against milestones and quality expectations. Identify risks early and implement mitigations; escalate timely when trade-offs or decisions require leadership alignment. Technology Integration & Design Coordination Guide local teams in selecting solutions from BCG's global technology stack and ensure smooth integration with workplace design. Coordinate technology requirements across design disciplines (architecture, MEP, lighting, furniture) using structured design stages (e.g., RIBA). Translate technical requirements into clear, practical, user-centric outcomes for business stakeholders. Stakeholder Engagement & Communication Serve as a key point of contact for workplace technology within your project scope; maintain strong working relationships with local offices, IT, Real Estate, product teams and vendors. Provide clear updates and decision support to stakeholders; support senior stakeholder engagement as needed (e.g., for major milestones, escalations, or decisions). Balance local needs with global standards through a consultative approach, documenting decisions and ensuring alignment through governance. Vendor & Resource Management Manage vendor delivery for your scope: define deliverables, review outputs, track performance, and ensure accountability. Support budget tracking and forecasting for workplace technology scope; manage change control and commercial impacts within delegated authority. Continuous Improvement Capture lessons learned and contribute to improving playbooks, standards, templates, and delivery methods across the workplace technology portfolio. KEY COMPETENCIES Workplace Technology Delivery Expertise: Strong understanding of IT, AV, and smart workplace solutions, and ideally access control/security and building systems. Design & Integration Coordination: Ability to work within structured design frameworks (e.g., RIBA) and coordinate across multiple design disciplines. Project Management & Execution: Proven ability to manage complex projects/workstreams end-to-end, including risks, dependencies, change control, and delivery governance. Problem Solving in Ambiguity: Comfortable making progress amid incomplete information; knows when and how to escalate. Stakeholder Management: Strong communication and influencing skills across technical and non-technical stakeholders; can build alignment without direct authority. Product Team Collaboration & Influence: Builds trusted relationships with product teams to align technology delivered in projects and relay changing office requirements. Influences roadmap and prioritization with clear inputs and trade-offs. Vendor Management: Experience managing external partners to defined deliverables and timelines; drives quality through structured reviews and follow-up. Ownership & Self-Management: Operates independently within defined direction and governance; accountable for outcomes within assigned scope. What You'll Bring 5 7 years of experience leading IT, AV, or smart workplace technology projects and/or technology delivery in office build/relocation contexts. Demonstrated experience managing complex project workstreams, vendors, timelines, budgets, and cross-functional dependencies. Strong stakeholder management skills, including experience presenting options, trade-offs, and recommendations to senior stakeholders. Knowledge of AV, IT networks, access control, workplace tools/analytics, and integration concepts. Project management certification (PMP, PRINCE2) preferred. Global project exposure advantageous; English required, German desirable and a strong differentiator. Willingness to travel internationally ( 35%). Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.

Are you an experienced Project Manager? Have you experience of delivering business outcomes as part of transformation or business improvement projects? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Project Delivery Manager to work as part of a team focused on service redesign, business improvement and digital transformation. As a specialist provider of resources to the Property and Technology markets, we are delighted to be partnering with a social enterprise offering you the opportunity to make a difference within a maturing environment. The role is offered on a hybrid 12-month fixed term salaried contract basis. The purpose of the role is to take responsibility for the end-to-end delivery of a portfolio of business improvement projects as part of a wider transformation programme, and ensure that they are delivered to scope, timescale, and budget. Your day-to-day responsibilities will include ensuring your portfolio of projects realise their forecasted benefits; stakeholder engagement and management at all levels including executive and project sponsor; defining business cases and developing project plans; matrix management of internal and external resources, strong third-party supplier management; progress reporting, reviews, and comprehensive documentation; and coaching and collaborating with peers. Must Have Demonstrable commercial experience of delivering end-to-end business improvement, service redesign, or transformation projects. Experience measuring the performance, output, and benefit of projects. Strong project controls and risk management abilities. Experience leading, motivating, and coaching staff in a matrix management environment. Strong appreciation for project methodologies, processes, tools, and techniques. Nice to Have Relevant certification (PRINCE2 Practitioner, MSP, PMP, AgilePM, or similar) Change Management or Portfolio experience Budget management Vendor/Supplier selection experience Experience of Cloud or Self-Service Adoption projects, software, or platform implementations. Experience of working in regulated environments. As an individual you will have excellent communication and stakeholder management skills, both verbally and written. You will have a delivery mindset, driven and enthusiastic, with the ability to engage and coach others along the journey. Alongside a competitive salary you will receive an impressive benefits package that includes excellent pension, flexible working, generous leave entitlement, life/health insurance and professional development. The role is offered on an initial 12-month fixed term contract basis with possibility of extension, it will predominantly be home based with travel to an office in the Northeast on a weekly basis. If this role describes you, then please apply without delay for the opportunity to continue your career with a driven yet friendly organisation continually looking to provide a better service to customers. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.

Project Manager Business Transformation Programme 12-Month FTC Hybrid Working North West / Home Based Are you a Project Manager who thrives in fast-paced, evolving environments where you can genuinely make an impact? We're partnering with an ambitious, growing financial services organisation embarking on a significant business transformation programme. Having recently launched a major new technology platform, the business is now entering the next phase of its journey - streamlining processes, modernising operations, driving efficiencies and creating a more integrated, data-led organisation. As part of this transformation, we're looking for an experienced Project Manager to take ownership of multiple workstreams and help turn strategic ambitions into tangible outcomes. The Opportunity This is not a role where you'll simply maintain existing processes. You'll be joining at a pivotal moment, working closely with senior stakeholders to deliver projects spanning technology, operational improvement, process redesign, data migration and organisational change. You'll be trusted to bring structure to complexity, manage competing priorities and drive delivery across cross-functional teams. What You'll Be Doing Managing business transformation projects from initiation through to delivery Owning project plans, governance, risks, issues and dependencies Working closely with business and technical teams to translate requirements into deliverable outcomes Facilitating stakeholder engagement across operational teams and senior leadership Managing project budgets, resources and timelines Tracking benefits realisation and ensuring projects deliver measurable business value Supporting the continued development of transformation methodologies and best practice What We're Looking For We're particularly interested in people who: Have delivered complex business change or transformation projects Are comfortable working with both business and technology stakeholders Can navigate ambiguity and bring clarity to evolving situations Are proactive, hands-on and delivery-focused Have experience within regulated environments, ideally financial services Understand how to balance commercial objectives with regulatory requirements Experience of technology implementation, digital transformation, process improvement or data migration projects would be highly beneficial. Why Join? This is an opportunity to join a transformation programme with genuine scale and visibility. Over the next 12 months you'll help shape major business initiatives, influence how future operating models are designed, and gain exposure to high-profile projects involving digital transformation, automation and emerging technologies. For ambitious project professionals, this offers the chance to deliver meaningful change and build an impressive portfolio of achievements.

Change Manager Transformation & Business Change 12-Month FTC Hybrid Working North West / Home Based Successful transformation isn't just about systems - it's about people. We're seeking an experienced Change Manager to join a growing transformation team supporting a major business-wide change programme within a leading financial services organisation. This is a newly created role offering the opportunity to establish and embed change management practices across a portfolio of strategic initiatives. The Opportunity You'll be responsible for ensuring change is successfully adopted across the organisation by developing structured change plans, supporting stakeholders through transition and embedding new ways of working. Working alongside Project Managers, business leaders and operational teams, you'll play a key role in ensuring transformation initiatives deliver lasting results. What You'll Be Doing Developing and delivering change management strategies across multiple programmes Conducting change impact and readiness assessments Designing stakeholder engagement and communication plans Supporting leaders and sponsors through periods of change Managing resistance and helping teams adapt to new ways of working Developing training approaches and adoption activities Building networks of change champions across the business Monitoring adoption, engagement and benefits realisation Helping mature and embed change management capability across the organisation What We're Looking For We're looking for someone who: Has a proven track record delivering organisational change within complex environments Can influence and engage stakeholders at all levels Is experienced in change impact assessment, stakeholder management and communications Understands how to drive adoption and behavioural change Is comfortable operating in fast-moving environments with multiple priorities Brings strong emotional intelligence, resilience and credibility Experience of recognised change methodologies such as Prosci, ADKAR, Kotter or similar would be beneficial. Financial services experience is highly desirable. Why Join? You'll be joining at an exciting stage of a transformation journey, helping shape how change is delivered across the organisation. The programme includes technology modernisation, process redesign, automation opportunities and wider organisational transformation, giving you the opportunity to influence significant business outcomes while establishing a lasting change capability. For change professionals looking to make a visible impact and take ownership of meaningful transformation, this is a rare opportunity to help build something from the ground up.

Sponsorship Operations Manager We are looking for a Sponsorship Operations Manager to play a pivotal role in ensuring the smooth and effective running of the sector leading Child Sponsorship product. This is an exciting time to join the team, with several strategic initiatives underway. You will play a key role in helping to deliver a digital first experience for child sponsors and act as a critical business owner during the CRM transformation. Position: Sponsorship Operations Manager Location: Milton Keynes / Hybrid (2 days per week in the office) Hours: Full time 36.5 hours per week Contract: Permanent Salary: Circa £36,576 Closing Date: 3rd July. We reserve the right to interview candidates and close the ad ahead of the closing date should a strong candidate be identified. About the Role As the Sponsorship Operations Manager, you will play a pivotal role in ensuring the smooth and effective running of the sector leading Child Sponsorship product driving high levels of supporter satisfaction and long term loyalty. You'll be responsible for ensuring the delivery of key child content pieces, working closely with the marketing team to deliver them to supporters across multi-channels. A confident and collaborative communicator, you will build strong relationships with colleagues across the charity, in the communities where it operates, and in the wider Partnership. These will help you represent key stakeholders in meetings and influence thinking and process improvements. Your strong analytical skills will allow you to interpret data, identify trends, and highlight areas for improvement. You will use these insights to propose forward thinking solutions, support colleagues across the organisation, and help maintain a supporter experience that consistently meets sponsorship standards. Confident in your decision making, you'll know when you can approve exceptions to the norm, and when you will need to involve other teams. This is an exciting time to join the team, with several strategic initiatives underway. You will play a key role in helping to deliver a digital first experience for child sponsors and act as a critical business owner during the CRM transformation. Your expertise will ensure that sponsorship operations are well represented, efficient, and future ready. About You What you'll bring Experience mapping processes and recommending operational improvements Confidence implementing changes while considering stakeholder impact Ensuring accuracy, timeliness, and safeguarding standards in all child content Ability to analyse large data sets Competent using dashboards, CRM reports, and Excel/Sheets Clear written and verbal communication Managing multiple projects simultaneously Supporting strategic projects, especially digital transformation initiatives The charity's Christian identity underpins everything it does, so as an active Christian, this role offers you the opportunity to integrate your Christian faith and be sensitive to its various expressions across cultures and denominations. If you are looking to leverage your skills and experience in a role that offers both challenge and reward, we invite you to apply for this exciting opportunity. Together, we can create a better future for children in need. Please note that you MUST have the Right to work in the UK documentation as unfortunately, this role is not sponsored, and your application cannot be considered any further without it. Please note the organisation can only consider applicants who presently have the right to work in the UK and all candidates must be personally committed to the Christian faith and be able to respect, uphold and work within our client's Christian mission, values, culture and faith statements. This individual will represent and speak on behalf of a Christian charity and as such the Occupational Requirement for an active Christian faith is justified under the Equality Act 2010 Schedule 9, Part 1, clause 3. Benefits include: Pension, generous holiday entitlement, free parking at our Milton Keynes office, hybrid working and learning and development opportunities across the global partnership About the Organisation Joining the charity means becoming part of an energetic and flexible team committed to making a positive impact in the world. As an employee, you will play a crucial role in supporting Fundraising efforts, helping to drive the mission forward. You will have the opportunity to work in an environment that values collaboration, innovation, and dedication to humanitarian causes. The organisation is Disability Confident Employer that values diversity and aspire to reflect this in the workforce. We welcome applications from people representing all sections of the community. The charity also operates flexible working policies and practices. Other roles you may have experience of could include Sponsorship, Child Sponsoring, Operations, Operations Manager, Operations Lead, Supporter Experience, Supporter Experience Manager, Supporter Experience and Operations. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.

The Finance Transformation Change Manager will lead and support change initiatives within the finance function, focusing on technology-driven transformation projects in a very fast paced environment. Experience with delivering a Oracle Fusion change project would be beneficial. Client Details The employer is a medium-sized organisation operating within a global entity. They are committed to leveraging technology to enhance their processes internationally. Description Develop and implement change management strategies to support finance transformation projects. Collaborate with stakeholders to identify and address potential challenges in the transformation process. Ensure alignment between technology initiatives and business objectives within the finance department. Facilitate communication and training to prepare teams for process and system changes. Monitor and assess the impact of changes, providing regular updates to key stakeholders. Work closely with project managers to ensure seamless integration of new technologies globally. Identify opportunities for continuous improvement in financial processes and systems. Support teams in adapting to new tools and processes effectively. Profile A successful Finance Transformation Change Manager should have: Strong experience in change management within finance. Oracle fusion transformation experience is an advantage Expertise in finance transformation projects, particularly those driven by technology. Excellent stakeholder management and communication skills. Ability to analyse complex processes and identify improvement opportunities. Proven ability to manage multiple priorities in a fast-paced environment. Must be able to work on own initiative and jungle many work streams. Excellent communication skills. Job Offer Daily Rate - DOE Outside IR35 Opportunity to work on innovative global finance transformation projects. 12 month contract Remote but must be flexible to travel when required Send cv today !

We are seeking a Finance Transformation Change Manager to lead critical change initiatives. This role, requires a strong understanding of finance transformation and the ability to drive process improvements effectively. Client Details Operating in a fast-paced, creative environment, the organisation is investing in systems, data, and processes to drive greater efficiency and insight. This role offers the opportunity to play a key part in delivering impactful finance change initiatives at scale. Description Lead finance transformation projects, ensuring alignment with business goals and objectives. Identify and implement process improvements to enhance operational efficiency. Collaborate with cross-functional teams to ensure smooth delivery of change initiatives. Develop and manage project plans, timelines, and budgets effectively. Provide strategic guidance on finance transformation best practices. Monitor and report on project progress, addressing potential risks proactively. Engage stakeholders to ensure effective communication and adoption of changes. Support the technology department in embedding new systems and processes. Profile A strong background in finance transformation within a fast paced environment. Proven ability to manage complex change initiatives effectively. Experience in working collaboratively with cross-functional teams. Excellent organisational and project management skills. A results-driven mindset with a focus on delivering measurable outcomes. Knowledge of finance systems and associated technologies. A proactive approach to identifying and mitigating risks. Job Offer Competitive salary ranging from 60,000 to 70,000 per annum. Opportunity to work on impactful projects within a well-known organisation. Fixed-term contract with an opportunity to contribute to meaningful transformation. If you are passionate about finance transformation and are ready to take on a new and exciting role, we encourage you to apply today.

Job Title : Change Manager (ServiceNow Migration Experience) IR35 status - Inside Day rate - 600 pay per day Remote - but one day per week in Stevenage is essential Looking for someone with direct ServiceNow migration and MSP transformation experience, rather than a broader Change Manager profile. (So, we are seeking someone who has previously delivered change specifically within a ServiceNow implementation or MSP (Managed Service Provider) environment and can demonstrate that experience immediately). Assigned to the Managed Service Partner (MSP) Programme. Therefore, need someone who has recent experience of MSP transformation or migration in a Business Change Manager capacity. Reports to: Head of Change Management Location: UK (Hybrid) - attending Stevenage site as required Contract: Full-time contract for initial three months Direct Reports: None Budget Responsibility: None Role purpose The Change Manager is responsible for planning and delivering change management activities across programmes and projects within the SPMO portfolio, ensuring that change initiatives are effectively adopted, embedded, and deliver intended business outcomes. Working closely with programme and project teams, business stakeholders, and SPMO functions, the role ensures that people, process, and cultural impacts are understood and managed, with a strong focus on stakeholder engagement, business readiness, and sustaining new ways of working. The Change Manager applies structured change methodologies and tools to support delivery, mitigate adoption risks, and maximise value realisation across the change lifecycle. Key Responsibilities: Deliver change management across projects and programmes Plan and execute change activities aligned to delivery timelines, ensuring readiness, adoption, and embedding of new ways of working. Stakeholder engagement and communication Identify and engage impacted stakeholders, delivering targeted communication and engagement plans to build awareness, understanding, and buy-in. Business readiness and impact management Assess and manage change impacts across people, process, and culture, ensuring the organisation is prepared for implementation. Adoption and behavioural change Design and implement interventions to support adoption, minimise resistance, and sustain behavioural change post-implementation. Apply change frameworks and tools Use established methodologies, templates, and tools to deliver consistent, high-quality change management across initiatives. Monitor and report on change effectiveness Track adoption, readiness, and engagement metrics, providing insights and escalating risks to delivery and SPMO leadership. Collaborate across delivery and SPMO functions Work closely with project/programme teams and SPMO functions to ensure change is fully integrated into delivery plans. Key Collaborations Collaborate with programme and project teams to integrate change management into delivery plans and support successful adoption of change. Partner with business stakeholders and operational leaders to assess impacts, build readiness, and embed new ways of working. Work across the SPMO and with HR, learning, and communications teams to deliver consistent and effective change interventions. Engage with governance and assurance functions to monitor adoption risks, readiness, and change effectiveness across delivery initiatives. Leadership Style & Attributes Delivery-focused and outcome-oriented - Drives change activity with a clear focus on achieving adoption and delivering business value. Collaborative and stakeholder-centric - Builds strong relationships with delivery teams and business stakeholders to enable effective change outcomes. Proactive and hands-on - Takes ownership of change delivery, anticipating risks and acting early to address adoption challenges. Structured and disciplined - Applies consistent methods and tools to ensure quality and repeatability in change delivery. Empathetic and people-focused - Demonstrates strong emotional intelligence, understanding stakeholder needs and responding to resistance constructively. Adaptable and resilient - Works effectively in fast-paced, evolving environments, adjusting approaches to meet changing delivery needs. Skills & Experience Essential: Demonstrable track record of supporting successful delivery and adoption of change across multiple initiatives. Practical use of recognised frameworks (e.g. Prosci, ADKAR) to plan and deliver change activities across the delivery lifecycle. Experience working with senior stakeholders, operational teams, and SMEs to drive engagement, manage resistance, and build buy-in. Experience identifying and managing people, process, and organisational impacts, ensuring readiness for implementation. Experience operating across multiple projects or programmes within a portfolio, managing competing priorities and tight timelines. Experience defining and tracking adoption, engagement, and readiness measures, and providing clear reporting to delivery and governance forums. Experience working across delivery, business, HR, technology, and PMO/SPMO functions to embed change into delivery plans. Desirable Formal Change Management Certification e.g. Prosci, ADKAR, APMG Change Management Practitioner (or equivalent) Project or Programme Management Certification e.g. PRINCE2, MSP, Agile (to support integration with delivery teams) Relevant Degree or Professional Qualification In business, organisational psychology, HR, or a related discipline Training or certification in facilitation or coaching to support stakeholder engagement and behavioural change activities Please note you will receive an automated response advising you that we have received your CV. Morgan Philips Group is a global talent solutions business that disrupts conventional thinking in executive search, recruitment and talent consulting. We operate in over 18 markets in Europe, North & South America, Asia, and the Middle East & Africa. We understand that the future is digital and social, so we embrace the latest technology, including video ads and CVs, as well as social recruiting. Our innovative services are tailored to the new world of work yet we do not lose sight of the fact that employees be they existing and potential are ultimately human beings. We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.

Expleo is seeking an experienced Finance Systems Implementation Lead to support the successful delivery of a large-scale ERP transformation programme. The role will focus on the implementation and optimisation of the Finance module within an IFS Cloud environment, ensuring alignment with business processes, data integrity, governance requirements, and user adoption strategies. Working closely with client stakeholders, technical teams, delivery managers, and third-party partners, the successful candidate will provide leadership across the full project lifecycle, from planning and design through deployment, testing, training, go-live support, and continuous improvement activities. Lead finance workstreams within the ERP implementation programme. Collaborate with finance stakeholders to gather, validate, and document business requirements. Support process mapping, solution design, gap analysis, and system configuration activities. Coordinate with technical and functional teams to ensure successful integration and deployment. Drive data migration, testing, defect resolution, and cutover planning activities. Manage programme risks, issues, dependencies, and escalations within agreed governance structures. Provide leadership and guidance to project stakeholders throughout the transformation lifecycle. Support change management and end-user adoption initiatives, including documentation and training. Ensure delivery activities comply with governance, quality, security, and audit requirements. Contribute to continuous improvement and knowledge transfer across delivery teams. Professional accounting, finance, project management, or ERP-related qualification preferred. Relevant ERP implementation certifications would be advantageous.

Change Enablement Partner Remote First | Occasional travel to London or Yorkshire | £50,000 + Benefits Are you passionate about helping people embrace change rather than simply delivering projects? We're looking for a Change Enablement Partner to join a growing transformation function within a large, highly regulated organisation. This is an opportunity to play a key role in ensuring major business and technology change is successfully adopted by colleagues across the organisation. Rather than focusing solely on project delivery, you'll work alongside programme teams to make sure new systems, processes and ways of working are understood, embraced and Embedded.  You'll be responsible for: Delivering change management activities across a varied portfolio of business transformation programmes. Leading change impact assessments, stakeholder analysis and business readiness activities. Supporting leaders to become effective sponsors of change. Creating adoption plans, readiness assessments and change communications. Working closely with Programme Managers, Business Analysts and operational teams to ensure successful implementation. Monitoring adoption following go-live and identifying where additional support is needed. Helping build a positive culture where change is well managed and sustainable. We're looking for someone who has: Experience delivering business change or organisational change across complex programmes. Strong stakeholder engagement skills, with the ability to influence at all levels. Experience of impact assessments, change readiness, adoption planning and stakeholder mapping. Excellent workshop facilitation and communication skills. The confidence to challenge constructively and build trusted relationships. The ability to manage multiple priorities within a fast-paced change portfolio. We'd particularly like to hear from people who have worked within: Ideally Social Housing or Care or Care Technology NHS or Local Government or Higher Education Change Management qualifications (Prosci, APMG or similar) are welcomed but are not essential. What's on offer? £50,000 salary Remote-first working Occasional travel to London or Yorkshire offices A collaborative and supportive change function The opportunity to make a genuine difference across large-scale transformation programmes Excellent benefits package and long-term career development If you're someone who enjoys working with people, influencing positive change and helping organisations successfully embed transformation, we'd love to hear from you. To progress matters send your CV to Laura Ramm at (see below) Services Advertised are those of an Employment Agency.

Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do Role Overview: As a member of BCG's Global IT Design Center of Expertise (CoE), you will be working to help define and design the delivery of service experiences for employees. You'll be responsible for the creation and evaluation of service design blueprints, research, quant behavioural measurement and the analysis of employee needs. We are seeking an analytical and experienced Service Designer to join our dynamic cross-functional team. The ideal candidate will have a passion for designing value-creating, measurable and value creating service experiences. Key Responsibilities: Service Design: Develop service design blueprints and guidelines to ensure consistency across services and to achieve BCG's strategic goals. Utilize journey mapping, needs and sentiment analysis, quant measurement and other tools, methods, or processes to understand and define end-to-end service experience. Align with the CoE Value Measurement framework to capture and track service quality, efficiency and advocacy. Research & Analysis: Conduct qualitative and quantitative user research to understand employee needs, behaviors, and pain points. Analyze behavioural analytics data to inform design decisions. Create meaningful and actionable insights into our employees' behaviors, needs, expectations, and pain points. Collaboration: Work collaboratively across teams, disciplines, and regions to ensure a diverse approach to problem-solving. Engage with senior leadership, showcasing service design work and evidencing the value your research and design work has accrued initiatives. Testing & Iteration: Gather feedback to refine and improve service designs. Iterate on designs based on analytics and feedback to enhance the services experience. Innovation & Trends: Stay uptodate with the design methods, tools, processes and technologies. Advocate for and implement best practices in service design. What You'll Bring Experience: Minimum of 7 years of commercial experience in service design, preferably in a large, global enterprise. Proven experience in research and analysis to create actionable insights. Practical knowledge of iterative design approaches Comfortable leading service design workstreams in large global teams across multiple time zones, collaborating with a diverse set of stakeholders. Skills: Expertise in service design, design strategy, journey mapping, needs and sentiment analysis and quant behavioural analytics measurement Strong understanding of user-centered design principles and methodologies. Very strong communication and presentation skills, with the ability to articulate design decisions and collaborate effectively with cross-functional teams. Personal Attributes: Innovative thinker with a passion for solving complex problems. Self-motivated with the ability to manage multiple workstreams simultaneously. Strong interpersonal skills and the ability to work effectively in a global, hybrid working environment. Outcome and measurement driven and focused on solving user and business problems. Pragmatic and adaptive thinker who can adjust design processes and approaches to project demands and deadlines. Ability to navigate high levels of ambiguity. Hands-on practitioner able to think conceptually and work practically. Compelling storyteller and communicator. Qualifications: Bachelor's degree in Product Design, Service Design, or equivalent experience. Master's degree preferred. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.

Location Successful candidates may be based in any of our office locations - Cardiff , Glasgow or London . We especially welcome applicants from Cardiff and Glasgow. About the job Job summary Ofgem is working at the forefront of the fight to deliver smarter, faster and more effective digital services, helping combat the challenges of a rapidly changing energy sector while driving innovation that supports consumers and Net Zero. We're looking for a Principal Delivery Manager to join us and provide strategic leadership across a complex digital portfolio, shaping how critical products and services are delivered across the organisation. Ofgem is Great Britain's independent energy regulator. We're at the forefront of change across the energy sector, driving toward Net Zero whilst protecting energy consumers, especially vulnerable people. We're offering a permanent opportunity with the chance to influence the direction of digital delivery within an organisation undergoing significant transformation. This is a highly visible leadership role where you will shape ways of working, drive delivery excellence and help create the conditions for multidisciplinary teams to thrive. You'll play a key role in ensuring digital products and services deliver meaningful outcomes for both the organisation and the consumers it serves. Working across a diverse portfolio, you'll have the opportunity to influence strategy, strengthen delivery capability and embed approaches that create lasting impact. The role combines leadership, operational oversight and organisational influence, offering the chance to shape how digital delivery evolves while contributing to some of our most important priorities. We're looking for someone with significant leadership experience in delivery or programme management, with the ability to guide complex work across multiple teams and priorities. You'll bring a track record of building high-performing delivery functions, driving continuous improvement and creating clear, effective frameworks that enable successful outcomes at scale. Alongside the opportunity to work on nationally important programmes, you'll benefit from a flexible and inclusive working environment where collaboration, innovation and professional excellence are highly valued. We have a critical purpose to transform and strengthen digital delivery. Join us in helping combat complexity, improve organisational effectiveness and ensure the digital products and services underpinning Britain's transition to a cleaner, fairer and more secure energy future are delivered successfully. Read on and find out more. Job description Key Responsibilities To support the team deliverables and utilise your expertise to ensure successful outcomes across team and collaborating teams: Lead the Delivery Management community of practice, build capability and continuous improvement in delivery frameworks and professional development. Lead and manage the delivery management team, recruiting the right people with the right skills to successfully deliver products and services for the portfolio. Line manage and develop the delivery management team(s) to deliver consistently high performance against objectives, provide pastoral care and create a career development pathway. Work with Programme Managers and leads of other practices to promote effective cross-functional delivery. Coach Delivery Managers in planning practices, drive continuous improvement to Digital Delivery planning processes and identify dependencies across the portfolio. As a member of the Digital Leadership team support the creation and implementation of the digital delivery strategy for D&S. Provide Assurance on the effective delivery of projects and services through Agile ways of working, overseeing and enabling delivery managers to operate as Scrum Masters where appropriate, and ensuring Agile ceremonies, controls and reporting meet Ofgem governance and commercial management requirements. Work with the Senior Product Manager (Product Owner) and Delivery Managers to define the roadmap for any given product and support the team to break work down to stories they can deliver. Track delivery through fortnightly sprints/monthly reporting and maintaining project highlight report. Protect the team from outside distraction and make sure the team collaborates, communicates and focuses on mutually agreed priorities Provide the Ofgem community with confidence in the effectiveness of Delivery Management, and support the organisation in maturing our practices in line with Government Digital Service (GDS) standards. Escalate product risks and issues, removing barriers to delivery. Lead and develop a team to deliver consistently high performance against objectives. Key Outputs and Deliverables Product portfolio reporting with delivery schedules clearly planned, communicated and tracked, including, risks, issues and decisions. Ensure appropriate governance and Agile ceremonies e.g. sprint planning, retrospectives, show & tells / showcases. A motivated and collaborative team who meet team and organisational objectives. Frequent and iterative deployment and delivery using Agile approaches. Effective communication within the digital teams, and business users. Establish strong stakeholder relationships at all levels both internally and externally. Ensure appropriate programme / project governance and reporting frameworks are documented and embedded to drive improvement across the portfolio. Ensure programme / project delivery across the portfolio meets GDS standards. Developing, planning and delivering work outcomes, including clear and transparent work objectives for Delivery Managers, milestones and success metrics. Person specification Essential Criteria Demonstrable experience of operating at a senior level as a Delivery/Programme Manager that can be demonstrated by proven record of high performance and substantial achievements in past positions (Lead Criteria). Demonstrable experience of leading a delivery management function, including oversight of multiple Delivery Managers, and establishing repeatable frameworks, standards and tooling to improve delivery maturity (Lead Criteria). Expertise/capability in a related professional specialism, evidenced through an appropriate professional qualification - Agile Project and Delivery Management Certification (ICP-APM) Advanced Certified Scrum Master (A-CSM), or equivalent experience. Experience managing complex, multi-workstream programmes with cross organisational dependencies, including budget management and forecasting. Excellent stakeholder and communication skills, with the ability to influence senior leaders, build alignment, and simplify complexity.