4 jobs found

Role : ServiceNow Specialist - Must have active SC clearance Location : Manchester, UK Type : Contract Inside IR35 via Umbrella Mode of work : Hybrid 3-day onsite in a week Job Description: Must Haves: ServiceNow Specialist - Must already hold SC clearance Active Extensive hands-on experience delivering ServiceNow implementations in enterprise environments (ITSM as a minimum) Proven ability to design, configure, and implement ServiceNow solutions Advanced experience with: Business Rules, Script Includes, Flow Designer, Client Scripts. Solid understanding of ServiceNow data model, CMDB, (CSDM 5) and core platform capabilities Experience building and supporting secure integrations (REST/SOAP APIs, Oauth, IntegrationHub) Ability to define and implement data mappings and transformation logic Experience with incident, problem, change, and request Experience leading customer onboarding, workshops, and solution design sessions Strong capability to translate business requirements into robust technical solutions Ability to produce high-quality technical documentation and functional specifications Desirable: Experience with ServiceNow eBonding (Service Exchange or other) Exposure to ITOM, CSM, or AI ServiceNow modules ServiceNow certifications (e.g., CSA, CIS, CAD) Randstad Technologies is acting as an Employment Business in relation to this vacancy.

ServiceNow Specialist (ITSM) London or Manchester (Hybrid) 12-Month Contract Inside IR35 Active SC Clearance Required My client, a global technology organisation delivering a large-scale digital transformation programme. They are looking for a hands on ServiceNow Specialist with strong ITSM experience to design, configure, and implement enterprise-level solutions. Key Responsibilities Design and deliver ServiceNow ITSM solutions Configure platform components (Business Rules, Client Scripts, Flow Designer) Gather and translate business requirements into technical solutions Manage core ITSM modules (Incident, Problem, Change, Request) Work with CMDB and CSDM frameworks Build and support integrations (REST/SOAP APIs, IntegrationHub) Lead stakeholder workshops and solution design sessions Essential Skills Active SC Clearance (must already hold) Proven experience with ServiceNow ITSM implementations Strong configuration and development experience within ServiceNow Knowledge of CMDB and ServiceNow data model Experience with integrations (APIs, data mapping) Ability to translate business requirements into technical solutions Desirable ServiceNow certifications (CSA, CIS, CAD) Exposure to ITOM, CSM or AI modules Experience with eBonding / Service Exchange If the role aligns with your experience please apply with your updated CV

Role : ServiceNow Specialist - Must have active SC clearance Location : Manchester, UK Type : Contract Inside IR35 via Umbrella Mode of work : Hybrid 3-day onsite in a week Job Description: Must Haves: ServiceNow Specialist - Must already hold SC clearance Active Extensive hands-on experience delivering ServiceNow implementations in enterprise environments (ITSM as a minimum) Proven ability to design, configure, and implement ServiceNow solutions Advanced experience with: Business Rules, Script Includes, Flow Designer, Client Scripts. Solid understanding of ServiceNow data model, CMDB, (CSDM 5) and core platform capabilities Experience building and supporting secure integrations (REST/SOAP APIs, Oauth, IntegrationHub) Ability to define and implement data mappings and transformation logic Experience with incident, problem, change, and request Experience leading customer onboarding, workshops, and solution design sessions Strong capability to translate business requirements into robust technical solutions Ability to produce high-quality technical documentation and functional specifications Desirable: Experience with ServiceNow eBonding (Service Exchange or other) Exposure to ITOM, CSM, or AI ServiceNow modules ServiceNow certifications (e.g., CSA, CIS, CAD) Randstad Technologies is acting as an Employment Business in relation to this vacancy.

Change & Release Manager 475 day rate (Inside IR35), Hybrid working Parity is delighted to partner with our client, a public sector organisation, who are looking to recruit an experienced Change & Release Manager to join a high-profile government services environment. This role is responsible for leading change enablement activities, ensuring effective release coordination, managing service delivery risks, and driving continual service improvement across a complex IT estate. You will act as the process owner for Change Enablement, working closely with customers, technical teams, service managers, and senior stakeholders to ensure successful delivery of services while maintaining compliance with industry and government standards. Key Responsibilities Manage customer expectations and communicate service risks, dependencies, and impacts. Plan, coordinate, and oversee releases and associated interdependencies. Identify, assess, and mitigate risks that could affect service delivery. Build strong relationships with internal and external stakeholders, providing expert guidance on change and release management. Lead resource planning, capacity forecasting, prioritisation, recruitment, training, coaching, and performance management activities. Manage and motivate a small team, ensuring effective development, performance, and adherence to HR policies. Produce management information, service reports, and improvement plans for senior stakeholders. Drive continual service improvement through process reviews, maturity assessments, and operational enhancements. Support audits and ensure compliance with ISO9001, ISO20000, and ISO27001 standards. Maintain process ownership, governance, training, and process advocacy across the organisation. Manage the performance and effectiveness of the Change Enablement team. Participate in an on-call rota for up to seven days per calendar month when required. Essential Skills & Experience ITIL Foundation certification. Strong understanding of IT Service Management and Change & Release Management processes. Experience managing releases, risks, dependencies, and stakeholder expectations in complex IT environments. Demonstrable leadership experience managing teams and driving performance. Strong analytical and problem-solving skills with the ability to interpret and present data effectively. Excellent communication and stakeholder management skills. Knowledge of Service Management tooling and operational processes. Proven track record of delivering results and meeting performance targets. Experience working within government or highly regulated environments. Desirable Skills & Qualifications ITIL Managing Professional / Intermediate certifications. ITIL Specialist - Create, Deliver & Support Certification. ITIL Practice Manager - Plan, Implement & Control Certification. Agile Foundation Certification (BCS Agile Foundation or equivalent). Working knowledge of ISO9001, ISO20000, and ISO27001 frameworks. Experience with ServiceNow. Knowledge of UK Government Digital, Data and Technology (DDaT) Change & Release Manager framework. Qualification in Computer Science, STEM, Networking, Digital Communications, or equivalent experience. Security Requirements Candidates must: Be eligible to obtain UK Government SC Clearance (or already hold SC clearance) This is an excellent opportunity for an experienced Change & Release professional to lead critical service delivery processes within a secure and mission-critical government environment. Parity - Better Decisions: Better People Parity Group plc acts in the capacity of an Employment Agency when providing contract recruitment services. We welcome applications from all sections of society and applicants will be considered on the basis of their suitability for the position At Parity, we are committed to protecting your privacy, we will process and hold your CV and use the information you have provided lawfully and in accordance with our Terms and Conditions and our Privacy Policy which can be found at (url removed)