Job Title: Breakdown & Recovery Team Member Location : Newport Salary: 27,759 per year Job Type: Full Time, Permanent At DB Cargo UK, we keep the UK moving by delivering safe, reliable and sustainable rail solutions. We are currently recruiting for a Breakdown & Recovery Team Member to join our specialist team based at Newport. Breakdown & Recovery provides a national service, delivering the safe and efficient restoration of normal running conditions following incidents across the UK rail network. This is a unique opportunity to play a vital role in restoring operations following incidents and derailments. Working as part of a skilled team, you'll support the safe and efficient recovery of rolling stock and infrastructure, helping to minimise disruption and get services moving again. Although this position is based at Newport, you'll be part of a national service and may be required to travel throughout the UK when responding to incidents. What will you be doing? As a Breakdown & Recovery Team Member, you'll work under the direction of the Breakdown & Recovery Supervisor to support recovery operations across the UK rail network. Key responsibilities will include: Supporting recovery operations and assisting with the safe restoration of rail services following incidents and derailments Creating and maintaining safe working environments both within the depot and at incident locations Operating, handling and maintaining specialist recovery equipment, including jacking systems and packing materials Undertaking cutting and welding activities where trained, competent and authorised to do so Carrying out inspections and maintenance to ensure equipment remains safe, serviceable and ready for deployment Working collaboratively with colleagues, customers and industry partners during recovery operations Proactively using depot time to develop skills, maintain equipment and support wider team activities Breakdown & Recovery operates 24/7. You'll work a rostered pattern of 12-hour shifts covering days, nights, weekends and bank holidays. The role is contracted at an average of 42 hours per week. What are we looking for? We're looking for someone who enjoys learning new skills, takes pride in their work and can remain calm and professional in challenging situations. You'll be safety-focused, practical and thrive working as part of a team. You'll also have: A positive and proactive attitude towards work and personal development Strong communication skills and the ability to work effectively both independently and as part of a team Good problem-solving skills and the ability to make sound decisions in a safety-critical environment Good basic IT skills A full UK driving licence with Category C+E (Class 1) entitlement No previous rail experience is required as full training will be provided. Experience working in a hands-on, practical environment would be advantageous but is not essential. What matters to you? Here at DB Cargo, we offer range of benefits as part of your employment. We're offering a starting salary of 27,759 per annum based on a 42-hour working week. Comprehensive training, including Personal Track Safety (PTS), Rail Recovery Training and First Aid Pay every four weeks (13 paydays per year) Defined Contribution pension scheme with up to 10% employer contribution 28 days annual leave Access to our employee benefits portal, offering discounts across a wide range of retailers and services, as well as wellbeing resources Health Cash Plan Cycle to Work Scheme Charge and Go Scheme Manager-led recognition programme for colleagues who live our values Annual pay reviews Access to a range of development opportunities, apprenticeships, training programmes and professional qualifications Employee Assistance Programme to support your health and wellbeing Please click APPLY to send your CV for this role. Candidates with experience of: Recovery Technician, Recovery Operator, Breakdown Engineer, Vehicle Breakdown Mechanic, Mobile Service Technician, Breakdown Operator, may also be considered for this role.
Jun 30, 2026
Full time
Job Title: Breakdown & Recovery Team Member Location : Newport Salary: 27,759 per year Job Type: Full Time, Permanent At DB Cargo UK, we keep the UK moving by delivering safe, reliable and sustainable rail solutions. We are currently recruiting for a Breakdown & Recovery Team Member to join our specialist team based at Newport. Breakdown & Recovery provides a national service, delivering the safe and efficient restoration of normal running conditions following incidents across the UK rail network. This is a unique opportunity to play a vital role in restoring operations following incidents and derailments. Working as part of a skilled team, you'll support the safe and efficient recovery of rolling stock and infrastructure, helping to minimise disruption and get services moving again. Although this position is based at Newport, you'll be part of a national service and may be required to travel throughout the UK when responding to incidents. What will you be doing? As a Breakdown & Recovery Team Member, you'll work under the direction of the Breakdown & Recovery Supervisor to support recovery operations across the UK rail network. Key responsibilities will include: Supporting recovery operations and assisting with the safe restoration of rail services following incidents and derailments Creating and maintaining safe working environments both within the depot and at incident locations Operating, handling and maintaining specialist recovery equipment, including jacking systems and packing materials Undertaking cutting and welding activities where trained, competent and authorised to do so Carrying out inspections and maintenance to ensure equipment remains safe, serviceable and ready for deployment Working collaboratively with colleagues, customers and industry partners during recovery operations Proactively using depot time to develop skills, maintain equipment and support wider team activities Breakdown & Recovery operates 24/7. You'll work a rostered pattern of 12-hour shifts covering days, nights, weekends and bank holidays. The role is contracted at an average of 42 hours per week. What are we looking for? We're looking for someone who enjoys learning new skills, takes pride in their work and can remain calm and professional in challenging situations. You'll be safety-focused, practical and thrive working as part of a team. You'll also have: A positive and proactive attitude towards work and personal development Strong communication skills and the ability to work effectively both independently and as part of a team Good problem-solving skills and the ability to make sound decisions in a safety-critical environment Good basic IT skills A full UK driving licence with Category C+E (Class 1) entitlement No previous rail experience is required as full training will be provided. Experience working in a hands-on, practical environment would be advantageous but is not essential. What matters to you? Here at DB Cargo, we offer range of benefits as part of your employment. We're offering a starting salary of 27,759 per annum based on a 42-hour working week. Comprehensive training, including Personal Track Safety (PTS), Rail Recovery Training and First Aid Pay every four weeks (13 paydays per year) Defined Contribution pension scheme with up to 10% employer contribution 28 days annual leave Access to our employee benefits portal, offering discounts across a wide range of retailers and services, as well as wellbeing resources Health Cash Plan Cycle to Work Scheme Charge and Go Scheme Manager-led recognition programme for colleagues who live our values Annual pay reviews Access to a range of development opportunities, apprenticeships, training programmes and professional qualifications Employee Assistance Programme to support your health and wellbeing Please click APPLY to send your CV for this role. Candidates with experience of: Recovery Technician, Recovery Operator, Breakdown Engineer, Vehicle Breakdown Mechanic, Mobile Service Technician, Breakdown Operator, may also be considered for this role.
_Vehicle Recovery Driver (Light Recovery) £39,000 O.T.E_ Cowan Recovery Ltd T/a CMG provide a 24 hour 7 days a week breakdown and recovery service for cars and light vans in the public domain and motoring organisations. We are seeking applications from Class 2 or Class 1 Drivers with Car mechanical knowledge to join our Roadside Recovery Teams in Milton Keynes/Northampton You will provide excellent customer care to our clients whilst conducting minor roadside repairs or to recover their casualty vehicle from point of initial vehicle breakdown or collision to a place of repair or storage. You will be required to Work a varied shift pattern this includes Days/ Late nights & night shifts and weekends Must have mechanical experience of cars and vans Hold a valid CPC card and Class 1 or 2 Licence Due to the nature of our works you will be required to undergo Police Vetting Check & Full DBS check. Our Company Provides a Benefits Health Cash Plan scheme which provides costs towards Dental, Optical, Specialist Consultations, GP anytime, My Counselling and My Perks (shopping, cinema, holidays, days out & gym membership) discounts Work Remotely No Job Types: Full-time, Permanent Pay: £36,783.32-£39,000.00 per year Additional pay: Bonus scheme Benefits: Company pension Employee discount Store discount Schedule: 10 hour shift 12 hour shift Day shift Night shift Experience: driving: 1 year (required) Work Location: In person Reference ID: LD3
Oct 04, 2025
Full time
_Vehicle Recovery Driver (Light Recovery) £39,000 O.T.E_ Cowan Recovery Ltd T/a CMG provide a 24 hour 7 days a week breakdown and recovery service for cars and light vans in the public domain and motoring organisations. We are seeking applications from Class 2 or Class 1 Drivers with Car mechanical knowledge to join our Roadside Recovery Teams in Milton Keynes/Northampton You will provide excellent customer care to our clients whilst conducting minor roadside repairs or to recover their casualty vehicle from point of initial vehicle breakdown or collision to a place of repair or storage. You will be required to Work a varied shift pattern this includes Days/ Late nights & night shifts and weekends Must have mechanical experience of cars and vans Hold a valid CPC card and Class 1 or 2 Licence Due to the nature of our works you will be required to undergo Police Vetting Check & Full DBS check. Our Company Provides a Benefits Health Cash Plan scheme which provides costs towards Dental, Optical, Specialist Consultations, GP anytime, My Counselling and My Perks (shopping, cinema, holidays, days out & gym membership) discounts Work Remotely No Job Types: Full-time, Permanent Pay: £36,783.32-£39,000.00 per year Additional pay: Bonus scheme Benefits: Company pension Employee discount Store discount Schedule: 10 hour shift 12 hour shift Day shift Night shift Experience: driving: 1 year (required) Work Location: In person Reference ID: LD3
_HGV Class 2 Recovery Technician _ HGV Class 2 Recovery Technician Location: EDINBURGH Salary: in excess of £32000.00 Contract: Full and Part Time Hours: 4 On 4 Off 12hr Shift Basis A fantastic opportunity is available for a Recovery technicians to join this prestigious Breakdown & Recovery Organization. Based in Glasgow the successful candidate can earn in excess of £32,000 per annum, Overtime Available. When it comes to breakdown and recovery, we are a house-hold name. The candidate will join this hardworking and welcoming team. As a Recovery Driver your main duties and responsibilities will include but are not limited to: Attending broken down vehicles by the roadside Loading and transporting broken down vehicles from the roadside to a designated drop off point Assisting members in a stressful time of need To be considered for the role you must be self-motivated and able to work on your own initiative. The company requires all candidates to have recent driving experience and are especially interested speaking to candidates with: For a Recovery Driver - Full HGV class 2 License. Also experienced certificated Hiab Operators Recovery industry experience is not required as full training will be given. Benefits: induction training and continued training throughout employment Shifts: Day, back and night shifts and will include weekend working as part of the roster. Vetting: Candidates must pass Police Scotland vetting. Work remotely No Summary As an HGV Class 2 Recovery Technician, you will be utilizing your core skills in driving and commercial driving to provide efficient and safe recovery services. Your premium skill in operating a flatbed will be essential in handling various types of vehicles. With relevant experience as a delivery driver, you will excel in transporting and recovering vehicles with precision and care. This role requires a Category C Licence and offers the opportunity to work in a dynamic environment where no prior experience is needed. Join our team and be a valuable asset in delivering top-notch recovery services. Job Type: Permanent Pay: £32,000.00-£45,000.00 per year Benefits: Company pension Experience: Class 2 driving: 1 year (required) Licence/Certification: Driver CPC (required) TACHOGRAPH DRIVER CARD (required) Work Location: In person
Sep 27, 2025
Full time
_HGV Class 2 Recovery Technician _ HGV Class 2 Recovery Technician Location: EDINBURGH Salary: in excess of £32000.00 Contract: Full and Part Time Hours: 4 On 4 Off 12hr Shift Basis A fantastic opportunity is available for a Recovery technicians to join this prestigious Breakdown & Recovery Organization. Based in Glasgow the successful candidate can earn in excess of £32,000 per annum, Overtime Available. When it comes to breakdown and recovery, we are a house-hold name. The candidate will join this hardworking and welcoming team. As a Recovery Driver your main duties and responsibilities will include but are not limited to: Attending broken down vehicles by the roadside Loading and transporting broken down vehicles from the roadside to a designated drop off point Assisting members in a stressful time of need To be considered for the role you must be self-motivated and able to work on your own initiative. The company requires all candidates to have recent driving experience and are especially interested speaking to candidates with: For a Recovery Driver - Full HGV class 2 License. Also experienced certificated Hiab Operators Recovery industry experience is not required as full training will be given. Benefits: induction training and continued training throughout employment Shifts: Day, back and night shifts and will include weekend working as part of the roster. Vetting: Candidates must pass Police Scotland vetting. Work remotely No Summary As an HGV Class 2 Recovery Technician, you will be utilizing your core skills in driving and commercial driving to provide efficient and safe recovery services. Your premium skill in operating a flatbed will be essential in handling various types of vehicles. With relevant experience as a delivery driver, you will excel in transporting and recovering vehicles with precision and care. This role requires a Category C Licence and offers the opportunity to work in a dynamic environment where no prior experience is needed. Join our team and be a valuable asset in delivering top-notch recovery services. Job Type: Permanent Pay: £32,000.00-£45,000.00 per year Benefits: Company pension Experience: Class 2 driving: 1 year (required) Licence/Certification: Driver CPC (required) TACHOGRAPH DRIVER CARD (required) Work Location: In person
Are you ready to take the next step in your leadership career and help shape the future of the UK's most trusted breakdown service? We're looking for a dynamic Patrol Team Manager to join our Roadside Operations team. In this High-impact role, you'll be leading from the front - coaching, motivating and developing a team of up to 50 patrols to deliver industry leading service to our members. What you'll do Lead, coach and develop a high-performing team of Patrols to exceed customer expectations and achieve operational targets Take full ownership of service delivery and efficiency in your region, ensuring optimal utilisation of your mobile workforce Collaborate with key departments including CSC, Technical, HR, Customer Care and Training to align service standards and operational goals Ensure legal compliance, safe working practices and effective asset management in line with company policy Drive team engagement through regular feedback, recognition and coaching sessions Manage performance through SMART objectives, ensuring both service KPIs and revenue targets are achieved What you'll need Proven experience managing and developing field-based teams in a performance driven environment Strong leadership and coaching skills with a track record of delivering against KPIs Excellent interpersonal, communication and influencing skills across all levels Commercial awareness and a strong understanding of service-led operations Sound knowledge of compliance, health and safety standards and the breakdown recovery sector Desirable qualifications NVQ Level 4 or equivalent in management (Or willingness to work towards this) Frontline management experience FSA compliance knowledge What you'll get with the RAC Work pattern of 40-hours weekly Family leave support including paid time off, flexibility and resources to help balance work and family commitments Option to join RAC's Group Personal Pension scheme where we will match / contribute up to 6.5% on qualifying earnings 2x Basic Salary Core Employer Funded Life Assurance cover (4x for pension scheme members) with the option to flex up to 10x cover through our flexible benefits offering Confidential personal support service, available 24 hours per days every day of the year for both you and any family members aged 16+ in your household Car salary sacrifice scheme after 12 months of employment. You'll enjoy significant tax savings, including electric vehicle options Free RAC Ultimate Complete Breakdown Service from day one Access to Orange Savings, our online discounts portal offering 1000's of savings on high street retailers, supermarkets, holidays, tech and more About us The RAC have been rescuing the nation's drivers since 1897. We're one of the country's most well-known and trusted brands. As our business goes from strength to strength, we're looking for skilled Vehicle Technicians to join our team. We're committed to developing a culture that is representative of the diverse communities we service and one which is open, accessible, collaborative and inclusive. We welcome applicants of all backgrounds and experiences.
Sep 23, 2025
Full time
Are you ready to take the next step in your leadership career and help shape the future of the UK's most trusted breakdown service? We're looking for a dynamic Patrol Team Manager to join our Roadside Operations team. In this High-impact role, you'll be leading from the front - coaching, motivating and developing a team of up to 50 patrols to deliver industry leading service to our members. What you'll do Lead, coach and develop a high-performing team of Patrols to exceed customer expectations and achieve operational targets Take full ownership of service delivery and efficiency in your region, ensuring optimal utilisation of your mobile workforce Collaborate with key departments including CSC, Technical, HR, Customer Care and Training to align service standards and operational goals Ensure legal compliance, safe working practices and effective asset management in line with company policy Drive team engagement through regular feedback, recognition and coaching sessions Manage performance through SMART objectives, ensuring both service KPIs and revenue targets are achieved What you'll need Proven experience managing and developing field-based teams in a performance driven environment Strong leadership and coaching skills with a track record of delivering against KPIs Excellent interpersonal, communication and influencing skills across all levels Commercial awareness and a strong understanding of service-led operations Sound knowledge of compliance, health and safety standards and the breakdown recovery sector Desirable qualifications NVQ Level 4 or equivalent in management (Or willingness to work towards this) Frontline management experience FSA compliance knowledge What you'll get with the RAC Work pattern of 40-hours weekly Family leave support including paid time off, flexibility and resources to help balance work and family commitments Option to join RAC's Group Personal Pension scheme where we will match / contribute up to 6.5% on qualifying earnings 2x Basic Salary Core Employer Funded Life Assurance cover (4x for pension scheme members) with the option to flex up to 10x cover through our flexible benefits offering Confidential personal support service, available 24 hours per days every day of the year for both you and any family members aged 16+ in your household Car salary sacrifice scheme after 12 months of employment. You'll enjoy significant tax savings, including electric vehicle options Free RAC Ultimate Complete Breakdown Service from day one Access to Orange Savings, our online discounts portal offering 1000's of savings on high street retailers, supermarkets, holidays, tech and more About us The RAC have been rescuing the nation's drivers since 1897. We're one of the country's most well-known and trusted brands. As our business goes from strength to strength, we're looking for skilled Vehicle Technicians to join our team. We're committed to developing a culture that is representative of the diverse communities we service and one which is open, accessible, collaborative and inclusive. We welcome applicants of all backgrounds and experiences.
Are you ready to take the next step in your leadership career and help shape the future of the UK's most trusted breakdown service? We're looking for a dynamic Patrol Team Manager to join our Roadside Operations team. In this High-impact role, you'll be leading from the front - coaching, motivating and developing a team of up to 50 patrols to deliver industry leading service to our members. What you'll do Lead, coach and develop a high-performing team of Patrols to exceed customer expectations and achieve operational targets Take full ownership of service delivery and efficiency in your region, ensuring optimal utilisation of your mobile workforce Collaborate with key departments including CSC, Technical, HR, Customer Care and Training to align service standards and operational goals Ensure legal compliance, safe working practices and effective asset management in line with company policy Drive team engagement through regular feedback, recognition and coaching sessions Manage performance through SMART objectives, ensuring both service KPIs and revenue targets are achieved What you'll need Proven experience managing and developing field-based teams in a performance driven environment Strong leadership and coaching skills with a track record of delivering against KPIs Excellent interpersonal, communication and influencing skills across all levels Commercial awareness and a strong understanding of service-led operations Sound knowledge of compliance, health and safety standards and the breakdown recovery sector Desirable qualifications NVQ Level 4 or equivalent in management (Or willingness to work towards this) Frontline management experience FSA compliance knowledge What you'll get with the RAC Work pattern of 40-hours weekly Family leave support including paid time off, flexibility and resources to help balance work and family commitments Option to join RAC's Group Personal Pension scheme where we will match / contribute up to 6.5% on qualifying earnings 2x Basic Salary Core Employer Funded Life Assurance cover (4x for pension scheme members) with the option to flex up to 10x cover through our flexible benefits offering Confidential personal support service, available 24 hours per days every day of the year for both you and any family members aged 16+ in your household Car salary sacrifice scheme after 12 months of employment. You'll enjoy significant tax savings, including electric vehicle options Free RAC Ultimate Complete Breakdown Service from day one Access to Orange Savings, our online discounts portal offering 1000's of savings on high street retailers, supermarkets, holidays, tech and more About us The RAC have been rescuing the nation's drivers since 1897. We're one of the country's most well-known and trusted brands. As our business goes from strength to strength, we're looking for skilled Vehicle Technicians to join our team. We're committed to developing a culture that is representative of the diverse communities we service and one which is open, accessible, collaborative and inclusive. We welcome applicants of all backgrounds and experiences.
Sep 22, 2025
Full time
Are you ready to take the next step in your leadership career and help shape the future of the UK's most trusted breakdown service? We're looking for a dynamic Patrol Team Manager to join our Roadside Operations team. In this High-impact role, you'll be leading from the front - coaching, motivating and developing a team of up to 50 patrols to deliver industry leading service to our members. What you'll do Lead, coach and develop a high-performing team of Patrols to exceed customer expectations and achieve operational targets Take full ownership of service delivery and efficiency in your region, ensuring optimal utilisation of your mobile workforce Collaborate with key departments including CSC, Technical, HR, Customer Care and Training to align service standards and operational goals Ensure legal compliance, safe working practices and effective asset management in line with company policy Drive team engagement through regular feedback, recognition and coaching sessions Manage performance through SMART objectives, ensuring both service KPIs and revenue targets are achieved What you'll need Proven experience managing and developing field-based teams in a performance driven environment Strong leadership and coaching skills with a track record of delivering against KPIs Excellent interpersonal, communication and influencing skills across all levels Commercial awareness and a strong understanding of service-led operations Sound knowledge of compliance, health and safety standards and the breakdown recovery sector Desirable qualifications NVQ Level 4 or equivalent in management (Or willingness to work towards this) Frontline management experience FSA compliance knowledge What you'll get with the RAC Work pattern of 40-hours weekly Family leave support including paid time off, flexibility and resources to help balance work and family commitments Option to join RAC's Group Personal Pension scheme where we will match / contribute up to 6.5% on qualifying earnings 2x Basic Salary Core Employer Funded Life Assurance cover (4x for pension scheme members) with the option to flex up to 10x cover through our flexible benefits offering Confidential personal support service, available 24 hours per days every day of the year for both you and any family members aged 16+ in your household Car salary sacrifice scheme after 12 months of employment. You'll enjoy significant tax savings, including electric vehicle options Free RAC Ultimate Complete Breakdown Service from day one Access to Orange Savings, our online discounts portal offering 1000's of savings on high street retailers, supermarkets, holidays, tech and more About us The RAC have been rescuing the nation's drivers since 1897. We're one of the country's most well-known and trusted brands. As our business goes from strength to strength, we're looking for skilled Vehicle Technicians to join our team. We're committed to developing a culture that is representative of the diverse communities we service and one which is open, accessible, collaborative and inclusive. We welcome applicants of all backgrounds and experiences.
Are you ready to take the next step in your leadership career and help shape the future of the UK's most trusted breakdown service? We're looking for a dynamic Patrol Team Manager to join our Roadside Operations team. In this High-impact role, you'll be leading from the front - coaching, motivating and developing a team of up to 50 patrols to deliver industry leading service to our members. What you'll do Lead, coach and develop a high-performing team of Patrols to exceed customer expectations and achieve operational targets Take full ownership of service delivery and efficiency in your region, ensuring optimal utilisation of your mobile workforce Collaborate with key departments including CSC, Technical, HR, Customer Care and Training to align service standards and operational goals Ensure legal compliance, safe working practices and effective asset management in line with company policy Drive team engagement through regular feedback, recognition and coaching sessions Manage performance through SMART objectives, ensuring both service KPIs and revenue targets are achieved What you'll need Proven experience managing and developing field-based teams in a performance driven environment Strong leadership and coaching skills with a track record of delivering against KPIs Excellent interpersonal, communication and influencing skills across all levels Commercial awareness and a strong understanding of service-led operations Sound knowledge of compliance, health and safety standards and the breakdown recovery sector Desirable qualifications NVQ Level 4 or equivalent in management (Or willingness to work towards this) Frontline management experience FSA compliance knowledge What you'll get with the RAC Work pattern of 40-hours weekly Family leave support including paid time off, flexibility and resources to help balance work and family commitments Option to join RAC's Group Personal Pension scheme where we will match / contribute up to 6.5% on qualifying earnings 2x Basic Salary Core Employer Funded Life Assurance cover (4x for pension scheme members) with the option to flex up to 10x cover through our flexible benefits offering Confidential personal support service, available 24 hours per days every day of the year for both you and any family members aged 16+ in your household Car salary sacrifice scheme after 12 months of employment. You'll enjoy significant tax savings, including electric vehicle options Free RAC Ultimate Complete Breakdown Service from day one Access to Orange Savings, our online discounts portal offering 1000's of savings on high street retailers, supermarkets, holidays, tech and more About us The RAC have been rescuing the nation's drivers since 1897. We're one of the country's most well-known and trusted brands. As our business goes from strength to strength, we're looking for skilled Vehicle Technicians to join our team. We're committed to developing a culture that is representative of the diverse communities we service and one which is open, accessible, collaborative and inclusive. We welcome applicants of all backgrounds and experiences.
Sep 22, 2025
Full time
Are you ready to take the next step in your leadership career and help shape the future of the UK's most trusted breakdown service? We're looking for a dynamic Patrol Team Manager to join our Roadside Operations team. In this High-impact role, you'll be leading from the front - coaching, motivating and developing a team of up to 50 patrols to deliver industry leading service to our members. What you'll do Lead, coach and develop a high-performing team of Patrols to exceed customer expectations and achieve operational targets Take full ownership of service delivery and efficiency in your region, ensuring optimal utilisation of your mobile workforce Collaborate with key departments including CSC, Technical, HR, Customer Care and Training to align service standards and operational goals Ensure legal compliance, safe working practices and effective asset management in line with company policy Drive team engagement through regular feedback, recognition and coaching sessions Manage performance through SMART objectives, ensuring both service KPIs and revenue targets are achieved What you'll need Proven experience managing and developing field-based teams in a performance driven environment Strong leadership and coaching skills with a track record of delivering against KPIs Excellent interpersonal, communication and influencing skills across all levels Commercial awareness and a strong understanding of service-led operations Sound knowledge of compliance, health and safety standards and the breakdown recovery sector Desirable qualifications NVQ Level 4 or equivalent in management (Or willingness to work towards this) Frontline management experience FSA compliance knowledge What you'll get with the RAC Work pattern of 40-hours weekly Family leave support including paid time off, flexibility and resources to help balance work and family commitments Option to join RAC's Group Personal Pension scheme where we will match / contribute up to 6.5% on qualifying earnings 2x Basic Salary Core Employer Funded Life Assurance cover (4x for pension scheme members) with the option to flex up to 10x cover through our flexible benefits offering Confidential personal support service, available 24 hours per days every day of the year for both you and any family members aged 16+ in your household Car salary sacrifice scheme after 12 months of employment. You'll enjoy significant tax savings, including electric vehicle options Free RAC Ultimate Complete Breakdown Service from day one Access to Orange Savings, our online discounts portal offering 1000's of savings on high street retailers, supermarkets, holidays, tech and more About us The RAC have been rescuing the nation's drivers since 1897. We're one of the country's most well-known and trusted brands. As our business goes from strength to strength, we're looking for skilled Vehicle Technicians to join our team. We're committed to developing a culture that is representative of the diverse communities we service and one which is open, accessible, collaborative and inclusive. We welcome applicants of all backgrounds and experiences.
Are you ready to take the next step in your leadership career and help shape the future of the UK's most trusted breakdown service? We're looking for a dynamic Patrol Team Manager to join our Roadside Operations team. In this High-impact role, you'll be leading from the front - coaching, motivating and developing a team of up to 50 patrols to deliver industry leading service to our members. What you'll do Lead, coach and develop a high-performing team of Patrols to exceed customer expectations and achieve operational targets Take full ownership of service delivery and efficiency in your region, ensuring optimal utilisation of your mobile workforce Collaborate with key departments including CSC, Technical, HR, Customer Care and Training to align service standards and operational goals Ensure legal compliance, safe working practices and effective asset management in line with company policy Drive team engagement through regular feedback, recognition and coaching sessions Manage performance through SMART objectives, ensuring both service KPIs and revenue targets are achieved What you'll need Proven experience managing and developing field-based teams in a performance driven environment Strong leadership and coaching skills with a track record of delivering against KPIs Excellent interpersonal, communication and influencing skills across all levels Commercial awareness and a strong understanding of service-led operations Sound knowledge of compliance, health and safety standards and the breakdown recovery sector Desirable qualifications NVQ Level 4 or equivalent in management (Or willingness to work towards this) Frontline management experience FSA compliance knowledge What you'll get with the RAC Work pattern of 40-hours weekly Family leave support including paid time off, flexibility and resources to help balance work and family commitments Option to join RAC's Group Personal Pension scheme where we will match / contribute up to 6.5% on qualifying earnings 2x Basic Salary Core Employer Funded Life Assurance cover (4x for pension scheme members) with the option to flex up to 10x cover through our flexible benefits offering Confidential personal support service, available 24 hours per days every day of the year for both you and any family members aged 16+ in your household Car salary sacrifice scheme after 12 months of employment. You'll enjoy significant tax savings, including electric vehicle options Free RAC Ultimate Complete Breakdown Service from day one Access to Orange Savings, our online discounts portal offering 1000's of savings on high street retailers, supermarkets, holidays, tech and more About us The RAC have been rescuing the nation's drivers since 1897. We're one of the country's most well-known and trusted brands. As our business goes from strength to strength, we're looking for skilled Vehicle Technicians to join our team. We're committed to developing a culture that is representative of the diverse communities we service and one which is open, accessible, collaborative and inclusive. We welcome applicants of all backgrounds and experiences.
Sep 22, 2025
Full time
Are you ready to take the next step in your leadership career and help shape the future of the UK's most trusted breakdown service? We're looking for a dynamic Patrol Team Manager to join our Roadside Operations team. In this High-impact role, you'll be leading from the front - coaching, motivating and developing a team of up to 50 patrols to deliver industry leading service to our members. What you'll do Lead, coach and develop a high-performing team of Patrols to exceed customer expectations and achieve operational targets Take full ownership of service delivery and efficiency in your region, ensuring optimal utilisation of your mobile workforce Collaborate with key departments including CSC, Technical, HR, Customer Care and Training to align service standards and operational goals Ensure legal compliance, safe working practices and effective asset management in line with company policy Drive team engagement through regular feedback, recognition and coaching sessions Manage performance through SMART objectives, ensuring both service KPIs and revenue targets are achieved What you'll need Proven experience managing and developing field-based teams in a performance driven environment Strong leadership and coaching skills with a track record of delivering against KPIs Excellent interpersonal, communication and influencing skills across all levels Commercial awareness and a strong understanding of service-led operations Sound knowledge of compliance, health and safety standards and the breakdown recovery sector Desirable qualifications NVQ Level 4 or equivalent in management (Or willingness to work towards this) Frontline management experience FSA compliance knowledge What you'll get with the RAC Work pattern of 40-hours weekly Family leave support including paid time off, flexibility and resources to help balance work and family commitments Option to join RAC's Group Personal Pension scheme where we will match / contribute up to 6.5% on qualifying earnings 2x Basic Salary Core Employer Funded Life Assurance cover (4x for pension scheme members) with the option to flex up to 10x cover through our flexible benefits offering Confidential personal support service, available 24 hours per days every day of the year for both you and any family members aged 16+ in your household Car salary sacrifice scheme after 12 months of employment. You'll enjoy significant tax savings, including electric vehicle options Free RAC Ultimate Complete Breakdown Service from day one Access to Orange Savings, our online discounts portal offering 1000's of savings on high street retailers, supermarkets, holidays, tech and more About us The RAC have been rescuing the nation's drivers since 1897. We're one of the country's most well-known and trusted brands. As our business goes from strength to strength, we're looking for skilled Vehicle Technicians to join our team. We're committed to developing a culture that is representative of the diverse communities we service and one which is open, accessible, collaborative and inclusive. We welcome applicants of all backgrounds and experiences.
Are you ready to take the next step in your leadership career and help shape the future of the UK's most trusted breakdown service? We're looking for a dynamic Patrol Team Manager to join our Roadside Operations team. In this High-impact role, you'll be leading from the front - coaching, motivating and developing a team of up to 50 patrols to deliver industry leading service to our members. What you'll do Lead, coach and develop a high-performing team of Patrols to exceed customer expectations and achieve operational targets Take full ownership of service delivery and efficiency in your region, ensuring optimal utilisation of your mobile workforce Collaborate with key departments including CSC, Technical, HR, Customer Care and Training to align service standards and operational goals Ensure legal compliance, safe working practices and effective asset management in line with company policy Drive team engagement through regular feedback, recognition and coaching sessions Manage performance through SMART objectives, ensuring both service KPIs and revenue targets are achieved What you'll need Proven experience managing and developing field-based teams in a performance driven environment Strong leadership and coaching skills with a track record of delivering against KPIs Excellent interpersonal, communication and influencing skills across all levels Commercial awareness and a strong understanding of service-led operations Sound knowledge of compliance, health and safety standards and the breakdown recovery sector Desirable qualifications NVQ Level 4 or equivalent in management (Or willingness to work towards this) Frontline management experience FSA compliance knowledge What you'll get with the RAC Work pattern of 40-hours weekly Family leave support including paid time off, flexibility and resources to help balance work and family commitments Option to join RAC's Group Personal Pension scheme where we will match / contribute up to 6.5% on qualifying earnings 2x Basic Salary Core Employer Funded Life Assurance cover (4x for pension scheme members) with the option to flex up to 10x cover through our flexible benefits offering Confidential personal support service, available 24 hours per days every day of the year for both you and any family members aged 16+ in your household Car salary sacrifice scheme after 12 months of employment. You'll enjoy significant tax savings, including electric vehicle options Free RAC Ultimate Complete Breakdown Service from day one Access to Orange Savings, our online discounts portal offering 1000's of savings on high street retailers, supermarkets, holidays, tech and more About us The RAC have been rescuing the nation's drivers since 1897. We're one of the country's most well-known and trusted brands. As our business goes from strength to strength, we're looking for skilled Vehicle Technicians to join our team. We're committed to developing a culture that is representative of the diverse communities we service and one which is open, accessible, collaborative and inclusive. We welcome applicants of all backgrounds and experiences.
Sep 22, 2025
Full time
Are you ready to take the next step in your leadership career and help shape the future of the UK's most trusted breakdown service? We're looking for a dynamic Patrol Team Manager to join our Roadside Operations team. In this High-impact role, you'll be leading from the front - coaching, motivating and developing a team of up to 50 patrols to deliver industry leading service to our members. What you'll do Lead, coach and develop a high-performing team of Patrols to exceed customer expectations and achieve operational targets Take full ownership of service delivery and efficiency in your region, ensuring optimal utilisation of your mobile workforce Collaborate with key departments including CSC, Technical, HR, Customer Care and Training to align service standards and operational goals Ensure legal compliance, safe working practices and effective asset management in line with company policy Drive team engagement through regular feedback, recognition and coaching sessions Manage performance through SMART objectives, ensuring both service KPIs and revenue targets are achieved What you'll need Proven experience managing and developing field-based teams in a performance driven environment Strong leadership and coaching skills with a track record of delivering against KPIs Excellent interpersonal, communication and influencing skills across all levels Commercial awareness and a strong understanding of service-led operations Sound knowledge of compliance, health and safety standards and the breakdown recovery sector Desirable qualifications NVQ Level 4 or equivalent in management (Or willingness to work towards this) Frontline management experience FSA compliance knowledge What you'll get with the RAC Work pattern of 40-hours weekly Family leave support including paid time off, flexibility and resources to help balance work and family commitments Option to join RAC's Group Personal Pension scheme where we will match / contribute up to 6.5% on qualifying earnings 2x Basic Salary Core Employer Funded Life Assurance cover (4x for pension scheme members) with the option to flex up to 10x cover through our flexible benefits offering Confidential personal support service, available 24 hours per days every day of the year for both you and any family members aged 16+ in your household Car salary sacrifice scheme after 12 months of employment. You'll enjoy significant tax savings, including electric vehicle options Free RAC Ultimate Complete Breakdown Service from day one Access to Orange Savings, our online discounts portal offering 1000's of savings on high street retailers, supermarkets, holidays, tech and more About us The RAC have been rescuing the nation's drivers since 1897. We're one of the country's most well-known and trusted brands. As our business goes from strength to strength, we're looking for skilled Vehicle Technicians to join our team. We're committed to developing a culture that is representative of the diverse communities we service and one which is open, accessible, collaborative and inclusive. We welcome applicants of all backgrounds and experiences.
Are you ready to take the next step in your leadership career and help shape the future of the UK's most trusted breakdown service? We're looking for a dynamic Patrol Team Manager to join our Roadside Operations team. In this High-impact role, you'll be leading from the front - coaching, motivating and developing a team of up to 50 patrols to deliver industry leading service to our members. What you'll do Lead, coach and develop a high-performing team of Patrols to exceed customer expectations and achieve operational targets Take full ownership of service delivery and efficiency in your region, ensuring optimal utilisation of your mobile workforce Collaborate with key departments including CSC, Technical, HR, Customer Care and Training to align service standards and operational goals Ensure legal compliance, safe working practices and effective asset management in line with company policy Drive team engagement through regular feedback, recognition and coaching sessions Manage performance through SMART objectives, ensuring both service KPIs and revenue targets are achieved What you'll need Proven experience managing and developing field-based teams in a performance driven environment Strong leadership and coaching skills with a track record of delivering against KPIs Excellent interpersonal, communication and influencing skills across all levels Commercial awareness and a strong understanding of service-led operations Sound knowledge of compliance, health and safety standards and the breakdown recovery sector Desirable qualifications NVQ Level 4 or equivalent in management (Or willingness to work towards this) Frontline management experience FSA compliance knowledge What you'll get with the RAC Work pattern of 40-hours weekly Family leave support including paid time off, flexibility and resources to help balance work and family commitments Option to join RAC's Group Personal Pension scheme where we will match / contribute up to 6.5% on qualifying earnings 2x Basic Salary Core Employer Funded Life Assurance cover (4x for pension scheme members) with the option to flex up to 10x cover through our flexible benefits offering Confidential personal support service, available 24 hours per days every day of the year for both you and any family members aged 16+ in your household Car salary sacrifice scheme after 12 months of employment. You'll enjoy significant tax savings, including electric vehicle options Free RAC Ultimate Complete Breakdown Service from day one Access to Orange Savings, our online discounts portal offering 1000's of savings on high street retailers, supermarkets, holidays, tech and more About us The RAC have been rescuing the nation's drivers since 1897. We're one of the country's most well-known and trusted brands. As our business goes from strength to strength, we're looking for skilled Vehicle Technicians to join our team. We're committed to developing a culture that is representative of the diverse communities we service and one which is open, accessible, collaborative and inclusive. We welcome applicants of all backgrounds and experiences.
Sep 22, 2025
Full time
Are you ready to take the next step in your leadership career and help shape the future of the UK's most trusted breakdown service? We're looking for a dynamic Patrol Team Manager to join our Roadside Operations team. In this High-impact role, you'll be leading from the front - coaching, motivating and developing a team of up to 50 patrols to deliver industry leading service to our members. What you'll do Lead, coach and develop a high-performing team of Patrols to exceed customer expectations and achieve operational targets Take full ownership of service delivery and efficiency in your region, ensuring optimal utilisation of your mobile workforce Collaborate with key departments including CSC, Technical, HR, Customer Care and Training to align service standards and operational goals Ensure legal compliance, safe working practices and effective asset management in line with company policy Drive team engagement through regular feedback, recognition and coaching sessions Manage performance through SMART objectives, ensuring both service KPIs and revenue targets are achieved What you'll need Proven experience managing and developing field-based teams in a performance driven environment Strong leadership and coaching skills with a track record of delivering against KPIs Excellent interpersonal, communication and influencing skills across all levels Commercial awareness and a strong understanding of service-led operations Sound knowledge of compliance, health and safety standards and the breakdown recovery sector Desirable qualifications NVQ Level 4 or equivalent in management (Or willingness to work towards this) Frontline management experience FSA compliance knowledge What you'll get with the RAC Work pattern of 40-hours weekly Family leave support including paid time off, flexibility and resources to help balance work and family commitments Option to join RAC's Group Personal Pension scheme where we will match / contribute up to 6.5% on qualifying earnings 2x Basic Salary Core Employer Funded Life Assurance cover (4x for pension scheme members) with the option to flex up to 10x cover through our flexible benefits offering Confidential personal support service, available 24 hours per days every day of the year for both you and any family members aged 16+ in your household Car salary sacrifice scheme after 12 months of employment. You'll enjoy significant tax savings, including electric vehicle options Free RAC Ultimate Complete Breakdown Service from day one Access to Orange Savings, our online discounts portal offering 1000's of savings on high street retailers, supermarkets, holidays, tech and more About us The RAC have been rescuing the nation's drivers since 1897. We're one of the country's most well-known and trusted brands. As our business goes from strength to strength, we're looking for skilled Vehicle Technicians to join our team. We're committed to developing a culture that is representative of the diverse communities we service and one which is open, accessible, collaborative and inclusive. We welcome applicants of all backgrounds and experiences.
