Lounge Bar Manager Award-Winning Hotel & Resort Near Falmouth, Cornwall We are delighted to be recruiting an experienced Lounge Bar Manager to join a prestigious, award-winning hotel and resort set in a stunning location just outside of Falmouth. This is an exciting opportunity to lead a key part of the guest experience within a high-quality hospitality environment. Salary £29,000 per annum , with live in accommodation Benefits Live-in accommodation available for the right candidate Company pension scheme Tips / service charge (where applicable) Staff discounts on food, beverage, and hotel stays Ongoing training and professional development Career progression within an established, award-winning resort Supportive and professional management team Opportunity to work in a beautiful coastal location About the Role As Lounge Bar Manager, you will be responsible for the day-to-day running of the lounge bar, ensuring exceptional service, high standards, and a welcoming atmosphere for both hotel residents and visiting guests. You will lead by example, motivating and developing your team to deliver a consistently high-quality experience. Key Responsibilities Managing the daily operation of the lounge bar Delivering outstanding customer service at all times Leading, training, and motivating the bar team Creating a warm, relaxed, and professional guest environment Stock control, ordering, and cellar management Ensuring compliance with licensing, health & safety, and hygiene regulations Working closely with senior management to maintain brand and service standards What We re Looking For Previous experience as a Bar Manager, Lounge Manager, or similar role Strong leadership and people management skills Passion for hospitality and guest satisfaction Excellent knowledge of cocktails, wines, spirits, and bar operations Well organised with strong attention to detail Flexibility to work evenings, weekends, and peak periods This is a fantastic opportunity for an ambitious hospitality professional looking to further their career within a respected and quality-driven hotel and resort. To apply , please submit your CV along with a brief covering note outlining your experience. CWPERM
Jun 30, 2026
Full time
Lounge Bar Manager Award-Winning Hotel & Resort Near Falmouth, Cornwall We are delighted to be recruiting an experienced Lounge Bar Manager to join a prestigious, award-winning hotel and resort set in a stunning location just outside of Falmouth. This is an exciting opportunity to lead a key part of the guest experience within a high-quality hospitality environment. Salary £29,000 per annum , with live in accommodation Benefits Live-in accommodation available for the right candidate Company pension scheme Tips / service charge (where applicable) Staff discounts on food, beverage, and hotel stays Ongoing training and professional development Career progression within an established, award-winning resort Supportive and professional management team Opportunity to work in a beautiful coastal location About the Role As Lounge Bar Manager, you will be responsible for the day-to-day running of the lounge bar, ensuring exceptional service, high standards, and a welcoming atmosphere for both hotel residents and visiting guests. You will lead by example, motivating and developing your team to deliver a consistently high-quality experience. Key Responsibilities Managing the daily operation of the lounge bar Delivering outstanding customer service at all times Leading, training, and motivating the bar team Creating a warm, relaxed, and professional guest environment Stock control, ordering, and cellar management Ensuring compliance with licensing, health & safety, and hygiene regulations Working closely with senior management to maintain brand and service standards What We re Looking For Previous experience as a Bar Manager, Lounge Manager, or similar role Strong leadership and people management skills Passion for hospitality and guest satisfaction Excellent knowledge of cocktails, wines, spirits, and bar operations Well organised with strong attention to detail Flexibility to work evenings, weekends, and peak periods This is a fantastic opportunity for an ambitious hospitality professional looking to further their career within a respected and quality-driven hotel and resort. To apply , please submit your CV along with a brief covering note outlining your experience. CWPERM
The Cinnamon Care Collection
Thurnby, Leicestershire
New Care Home Opening Head Chef £40.000 per annum plus Company Benefits Full Time Hours A Top 20 Care Home Group 2026! Thurnby Fields, Leicester - Opening September 2026! Cinnamon Care are excited to be opening Thurnby Fields, a luxurious residential and dementia care home based in Thurnby, Leicestershire. This home will offer state-of-the-art facilities, which include 73 bedrooms and also features luxurious lounges and dining rooms, an on-site café bar, a cinema and a professional hair and beauty salon. At Cinnamon we like to understand what our residents enjoy. That s why our chefs visit all residents when they move into their new home. Our chefs will establish likes and dislikes and ensure that the home s menu cycle works for them. On occasions when this doesn t work they are happy to cook something different. Our chefs cater for modified and individual diets and have support at hand to seek advice and guidance if needed. The standard of food that we require will be high-end, beautifully presented, using fresh ingredients and locally sourced where available. We insist that every meal time is a truly enjoyable experience for our residents. Overseeing and managing a full kitchen team including a second chef and kitchen assistants, you will ensure that all kitchen services are efficient, and that the required Health and Safety measures are in place and adhered to within the department. Additional requirements of this role include: Monitoring the performance of suppliers and regularly check that their prices remain competitive, ensuring that the General Manager is kept informed accordingly. Support cost-effective stock control systems and ensure these are in place to minimise waste. Maintain a high standard of hygiene and cleanliness in the kitchen and food storage areas at all times, in accordance with the appropriate food hygiene regulations. Ensure the management and implementation of safe working procedures and practices in accordance with Health and Safety legislation. Assist the General Manager in the resolution of any complaints concerning the catering service. Actively participate in events held in home, liaising with the General Manager and Activities Coordinator to ensure nutrition and hydration needs are met, as well as social aspects of such events. Person Specification: This role involves working within a team which is committed to providing an excellent food service to the residents, having appropriate supervisory experience and relevant qualifications pertaining to the safe delivery of Food and Hygiene or Catering Services. Key Attributes: Level 3 in Catering or equivalent QCF qualification Working knowledge of Health and Safety legislation Team player, self -motivated, proactive, flexible and adaptable Ability to organize and prioritise workload, and work under pressure Ability to communicate and manage interpersonal relationships, including influencing skills Reasonable access outside working hours in emergency situations
Jun 30, 2026
Full time
New Care Home Opening Head Chef £40.000 per annum plus Company Benefits Full Time Hours A Top 20 Care Home Group 2026! Thurnby Fields, Leicester - Opening September 2026! Cinnamon Care are excited to be opening Thurnby Fields, a luxurious residential and dementia care home based in Thurnby, Leicestershire. This home will offer state-of-the-art facilities, which include 73 bedrooms and also features luxurious lounges and dining rooms, an on-site café bar, a cinema and a professional hair and beauty salon. At Cinnamon we like to understand what our residents enjoy. That s why our chefs visit all residents when they move into their new home. Our chefs will establish likes and dislikes and ensure that the home s menu cycle works for them. On occasions when this doesn t work they are happy to cook something different. Our chefs cater for modified and individual diets and have support at hand to seek advice and guidance if needed. The standard of food that we require will be high-end, beautifully presented, using fresh ingredients and locally sourced where available. We insist that every meal time is a truly enjoyable experience for our residents. Overseeing and managing a full kitchen team including a second chef and kitchen assistants, you will ensure that all kitchen services are efficient, and that the required Health and Safety measures are in place and adhered to within the department. Additional requirements of this role include: Monitoring the performance of suppliers and regularly check that their prices remain competitive, ensuring that the General Manager is kept informed accordingly. Support cost-effective stock control systems and ensure these are in place to minimise waste. Maintain a high standard of hygiene and cleanliness in the kitchen and food storage areas at all times, in accordance with the appropriate food hygiene regulations. Ensure the management and implementation of safe working procedures and practices in accordance with Health and Safety legislation. Assist the General Manager in the resolution of any complaints concerning the catering service. Actively participate in events held in home, liaising with the General Manager and Activities Coordinator to ensure nutrition and hydration needs are met, as well as social aspects of such events. Person Specification: This role involves working within a team which is committed to providing an excellent food service to the residents, having appropriate supervisory experience and relevant qualifications pertaining to the safe delivery of Food and Hygiene or Catering Services. Key Attributes: Level 3 in Catering or equivalent QCF qualification Working knowledge of Health and Safety legislation Team player, self -motivated, proactive, flexible and adaptable Ability to organize and prioritise workload, and work under pressure Ability to communicate and manage interpersonal relationships, including influencing skills Reasonable access outside working hours in emergency situations
The Cinnamon Care Collection
Thurnby, Leicestershire
New Care Home Opening Deputy Manager Up to £46,000 per annum dependent on experience Full Time Hours A Top 20 Care Home Group 2026! Thurnby Fields, Leicester - Opening September 2026! Cinnamon Care are excited to be opening Thurnby Fields, a luxurious residential and dementia care home based in Thurnby, Leicestershire. This home will offer state-of-the-art facilities, which include 73 bedrooms and also features luxurious lounges and dining rooms, an on-site café bar, a cinema and a professional hair and beauty salon. We have an exciting role for a confident, compassionate and experienced Deputy Manager who will assist the General Manager in all aspects of the day to day running of the home on a 24 hour basis. You will also deputise for the General Manager across the whole range of their duties in their absence. Ideally you will have experience as a RGN but if you can demonstrate previous experience, you will be considered. You will ensure all aspects of the management of the home meet with the Essential Standards of Quality and Safety and the requirements of the Care Quality Commission. You will need to be able to support and manage teams and demonstrate a calm and professional manner at all times. You will oversee and maintain the care of the residents living at the home, ensuring each resident receives care according to their individual needs. Mentoring and supporting team members at all times ensuring appraisals/training/supervisions are up to date. For this role a professional qualification; Registered Nurse with active PIN registration is preferred, however you will be considered if you can demonstrate a solid background of relevant experience. Essential requirements: Previous management/supervisory experience Excellent written and oral communication skills including IT skills Evidence of recent clinical practice Evidence of management and administration of medication competency Knowledge of NMC code of Conduct and standards
Jun 30, 2026
Full time
New Care Home Opening Deputy Manager Up to £46,000 per annum dependent on experience Full Time Hours A Top 20 Care Home Group 2026! Thurnby Fields, Leicester - Opening September 2026! Cinnamon Care are excited to be opening Thurnby Fields, a luxurious residential and dementia care home based in Thurnby, Leicestershire. This home will offer state-of-the-art facilities, which include 73 bedrooms and also features luxurious lounges and dining rooms, an on-site café bar, a cinema and a professional hair and beauty salon. We have an exciting role for a confident, compassionate and experienced Deputy Manager who will assist the General Manager in all aspects of the day to day running of the home on a 24 hour basis. You will also deputise for the General Manager across the whole range of their duties in their absence. Ideally you will have experience as a RGN but if you can demonstrate previous experience, you will be considered. You will ensure all aspects of the management of the home meet with the Essential Standards of Quality and Safety and the requirements of the Care Quality Commission. You will need to be able to support and manage teams and demonstrate a calm and professional manner at all times. You will oversee and maintain the care of the residents living at the home, ensuring each resident receives care according to their individual needs. Mentoring and supporting team members at all times ensuring appraisals/training/supervisions are up to date. For this role a professional qualification; Registered Nurse with active PIN registration is preferred, however you will be considered if you can demonstrate a solid background of relevant experience. Essential requirements: Previous management/supervisory experience Excellent written and oral communication skills including IT skills Evidence of recent clinical practice Evidence of management and administration of medication competency Knowledge of NMC code of Conduct and standards
The Cinnamon Care Collection
Thurnby, Leicestershire
New Care Home Opening Maintenance Manager £38.000 per annum plus Company Benefits Full Time Hours A Top 20 Care Home Group 2026! Thurnby Fields, Leicester - Opening September 2026! Cinnamon Care are excited to be opening Thurnby Fields, a luxurious residential and dementia care home based in Thurnby, Leicestershire. This home will offer state-of-the-art facilities, which include 73 bedrooms and also features luxurious lounges and dining rooms, an on-site café bar, a cinema and a professional hair and beauty salon. Reporting to the General Manager this role involves working within a team which is committed to providing professional, respectful and quality care within a safe and homely environment. You will need to have good communication skills both written and verbal. Basic computer literacy would be advantageous. This is a hands-on role and appropriate experience and relevant qualifications in minor electrical, plumbing, joinery work understanding of central heating systems is desirable. Your main responsibilities will be to ensure high standards of maintenance throughout the home and grounds. You will organise and undertake general maintenance which may include; basic plumbing, tiling, painting and decorating, groundwork, general building work, replace light bulbs, cleaning gutters etc. You will be part of the out-of-hours cover providing both phone advice and attending the home in person as required. In addition to performing routine duties you will need to have the ability to think outside the box and react to emergency and un-planned situations. Knowledge of Health and Safety regulations are essential and experience in a similar setting would be advantageous. Main Responsibilities: Ensure high standards of maintenance throughout the home and grounds. 2. Organise and undertake general maintenance which may include basic pluming, tiling, painting and decorating, groundwork, general building work, replace light bulbs, cleaning gutters. (this list id not exhaustive) 3. Carry out PAT Testing (Portable Appliance Testing) of all electrical items in accordance with legislative guidelines. 4. Test and record water temperatures and temperature control systems on showers and similar items. 5. Ensure compliance with all relevant safety regulations and working practices 6. Implement fire prevention checks and regular checks of plant and document checks 7. Report any accidents immediately to the Manager on duty and complete appropriate documentation immediately. 8. To provide out of hours cover with both phone advise and attending the home in person as required. 9. It is your responsibility to read all Company Policies and Procedures, keep yourself up to date with Company regulations and adhere to them. Key Attributes: Previous experience of carrying out maintenance • Knowledge of Health and Safety regulations • Full and clean driving license • Problem Solver • Understanding of COSHH • PAT Testing • Reasonable access outside working hours
Jun 30, 2026
Full time
New Care Home Opening Maintenance Manager £38.000 per annum plus Company Benefits Full Time Hours A Top 20 Care Home Group 2026! Thurnby Fields, Leicester - Opening September 2026! Cinnamon Care are excited to be opening Thurnby Fields, a luxurious residential and dementia care home based in Thurnby, Leicestershire. This home will offer state-of-the-art facilities, which include 73 bedrooms and also features luxurious lounges and dining rooms, an on-site café bar, a cinema and a professional hair and beauty salon. Reporting to the General Manager this role involves working within a team which is committed to providing professional, respectful and quality care within a safe and homely environment. You will need to have good communication skills both written and verbal. Basic computer literacy would be advantageous. This is a hands-on role and appropriate experience and relevant qualifications in minor electrical, plumbing, joinery work understanding of central heating systems is desirable. Your main responsibilities will be to ensure high standards of maintenance throughout the home and grounds. You will organise and undertake general maintenance which may include; basic plumbing, tiling, painting and decorating, groundwork, general building work, replace light bulbs, cleaning gutters etc. You will be part of the out-of-hours cover providing both phone advice and attending the home in person as required. In addition to performing routine duties you will need to have the ability to think outside the box and react to emergency and un-planned situations. Knowledge of Health and Safety regulations are essential and experience in a similar setting would be advantageous. Main Responsibilities: Ensure high standards of maintenance throughout the home and grounds. 2. Organise and undertake general maintenance which may include basic pluming, tiling, painting and decorating, groundwork, general building work, replace light bulbs, cleaning gutters. (this list id not exhaustive) 3. Carry out PAT Testing (Portable Appliance Testing) of all electrical items in accordance with legislative guidelines. 4. Test and record water temperatures and temperature control systems on showers and similar items. 5. Ensure compliance with all relevant safety regulations and working practices 6. Implement fire prevention checks and regular checks of plant and document checks 7. Report any accidents immediately to the Manager on duty and complete appropriate documentation immediately. 8. To provide out of hours cover with both phone advise and attending the home in person as required. 9. It is your responsibility to read all Company Policies and Procedures, keep yourself up to date with Company regulations and adhere to them. Key Attributes: Previous experience of carrying out maintenance • Knowledge of Health and Safety regulations • Full and clean driving license • Problem Solver • Understanding of COSHH • PAT Testing • Reasonable access outside working hours
Lounge Host / Hostess - Heathrow Area 13.50 per Hour Mixed Shift Pattern Airport Lounge Environment Are you passionate about delivering outstanding customer service? We are looking for a professional and friendly Lounge Host/Hostess to join a premium airport lounge team in the Heathrow area . What We Offer Competitive pay: 13.50 per hour Dynamic and fast-paced airport environment Full training provided Opportunity to work within a prestigious airline lounge setting Varied duties and customer-facing experience Shift Pattern Mixed shifts required: Early Shift: 04:30 AM - 13:30 PM Late Shift: 13:14 PM - 22:15 PM Experience Required Minimum 1 year of experience in: Customer Service Host/Hostess roles Front of House positions Hospitality or similar customer-facing roles Key Responsibilities As a Lounge Host/Hostess, you will: Take and record lounge guest food requests Serve food and beverages to guests Clear, clean, and prepare dining tables Maintain buffet areas by replenishing food items and assisting guests Explain buffet dishes and menu options, including allergen information Polish cutlery, crockery, and glassware Respond professionally to passenger enquiries and complaints Work closely with supervisors and managers when required Liaise with bar and culinary teams regarding food and drink orders Ensure all food and beverage services meet Qatar Airways standards (full training provided) Support housekeeping and cleaning teams in lounge and back-of-house areas during quieter periods Security Vetting Requirement This position is subject to airport security clearance . Successful applicants must provide: A complete 5-year employment or activity history Supporting documentation for any employment gaps where required Please note: Candidates with a higher number of short-term roles during the last five years (typically 4-5 or more positions) may be subject to additional verification as part of the security clearance process.
Jun 30, 2026
Seasonal
Lounge Host / Hostess - Heathrow Area 13.50 per Hour Mixed Shift Pattern Airport Lounge Environment Are you passionate about delivering outstanding customer service? We are looking for a professional and friendly Lounge Host/Hostess to join a premium airport lounge team in the Heathrow area . What We Offer Competitive pay: 13.50 per hour Dynamic and fast-paced airport environment Full training provided Opportunity to work within a prestigious airline lounge setting Varied duties and customer-facing experience Shift Pattern Mixed shifts required: Early Shift: 04:30 AM - 13:30 PM Late Shift: 13:14 PM - 22:15 PM Experience Required Minimum 1 year of experience in: Customer Service Host/Hostess roles Front of House positions Hospitality or similar customer-facing roles Key Responsibilities As a Lounge Host/Hostess, you will: Take and record lounge guest food requests Serve food and beverages to guests Clear, clean, and prepare dining tables Maintain buffet areas by replenishing food items and assisting guests Explain buffet dishes and menu options, including allergen information Polish cutlery, crockery, and glassware Respond professionally to passenger enquiries and complaints Work closely with supervisors and managers when required Liaise with bar and culinary teams regarding food and drink orders Ensure all food and beverage services meet Qatar Airways standards (full training provided) Support housekeeping and cleaning teams in lounge and back-of-house areas during quieter periods Security Vetting Requirement This position is subject to airport security clearance . Successful applicants must provide: A complete 5-year employment or activity history Supporting documentation for any employment gaps where required Please note: Candidates with a higher number of short-term roles during the last five years (typically 4-5 or more positions) may be subject to additional verification as part of the security clearance process.
FOOD & BEVERAGE OPERATIONS MANAGER Salary: £35,000 - £42,000 per annum + tips Location: Suffolk countryside (Must be a driver due to rural location) This is an exceptional opportunity for an entrepreneurial Food & Beverage Operations Manager to take full ownership of a department and make it their own. Set within a beautifully restored, award-winning luxury hotel and spa in the Suffolk countryside, this role is perfect for a driven leader ready to spearhead a major project, deliver outstanding results, and gain the industry recognition they deserve. The Opportunity We are looking for a business-minded visionary to drive growth in an already highly successful operation. You will not just manage; you will innovate, train, and build a high-performing team from the ground up. This role blends strategic development with hands-on leadership across multiple high-end outlets, including refined dining, relaxed lounge service, a busy events calendar, and a famous afternoon tea service. Key Responsibilities Departmental Ownership : Take total control of the F&B department, implementing your own ideas and systems to elevate the business. Team Development : Recruit, train, inspire, and mentor a passionate team, building a culture of excellence and accountability. Project Management : Lead strategic operational projects designed to maximise revenue, improve efficiency, and enhance the guest experience. Operational Excellence : Oversee seamless day-to-day service across all restaurant, bar, and private event spaces. Financial Acumen : Manage budgets, stock control, and labour costs with an entrepreneurial, growth-focused mindset. What We Are Looking For An experienced F&B Manager with an entrepreneurial spirit and a track record of growing successful businesses. A natural educator who loves training staff and building long-term talent pipelines. A proactive project leader who thrives on autonomy and wants to make a measurable impact. Strong leadership skills with a hands-on, front-of-house presence. Must be a driver with access to a vehicle due to our beautiful, remote countryside location. What s in it for you? Competitive Package : Up to £42,000 base salary (depending on experience) plus a lucrative share of tips. Career Progression : Clear pathways to senior leadership within a highly respected hospitality group. Recognition : Full backing from senior management to execute your vision and celebrate your wins. Work Environment : A supportive, professional culture within a stunning, quality-driven luxury resort. If you are a driven, autonomous leader ready to put your stamp on a premium operation, apply today to Jonathan at Select Recruitment to take the next definitive step in your career.
Jun 30, 2026
Full time
FOOD & BEVERAGE OPERATIONS MANAGER Salary: £35,000 - £42,000 per annum + tips Location: Suffolk countryside (Must be a driver due to rural location) This is an exceptional opportunity for an entrepreneurial Food & Beverage Operations Manager to take full ownership of a department and make it their own. Set within a beautifully restored, award-winning luxury hotel and spa in the Suffolk countryside, this role is perfect for a driven leader ready to spearhead a major project, deliver outstanding results, and gain the industry recognition they deserve. The Opportunity We are looking for a business-minded visionary to drive growth in an already highly successful operation. You will not just manage; you will innovate, train, and build a high-performing team from the ground up. This role blends strategic development with hands-on leadership across multiple high-end outlets, including refined dining, relaxed lounge service, a busy events calendar, and a famous afternoon tea service. Key Responsibilities Departmental Ownership : Take total control of the F&B department, implementing your own ideas and systems to elevate the business. Team Development : Recruit, train, inspire, and mentor a passionate team, building a culture of excellence and accountability. Project Management : Lead strategic operational projects designed to maximise revenue, improve efficiency, and enhance the guest experience. Operational Excellence : Oversee seamless day-to-day service across all restaurant, bar, and private event spaces. Financial Acumen : Manage budgets, stock control, and labour costs with an entrepreneurial, growth-focused mindset. What We Are Looking For An experienced F&B Manager with an entrepreneurial spirit and a track record of growing successful businesses. A natural educator who loves training staff and building long-term talent pipelines. A proactive project leader who thrives on autonomy and wants to make a measurable impact. Strong leadership skills with a hands-on, front-of-house presence. Must be a driver with access to a vehicle due to our beautiful, remote countryside location. What s in it for you? Competitive Package : Up to £42,000 base salary (depending on experience) plus a lucrative share of tips. Career Progression : Clear pathways to senior leadership within a highly respected hospitality group. Recognition : Full backing from senior management to execute your vision and celebrate your wins. Work Environment : A supportive, professional culture within a stunning, quality-driven luxury resort. If you are a driven, autonomous leader ready to put your stamp on a premium operation, apply today to Jonathan at Select Recruitment to take the next definitive step in your career.
Hotel Duty Manager The shifts are 630am - 330pm and 3pm to 11pm / 5 out of 7 days including evenings and weekends Based in Uxbridge 18.57 per hour 6 - 12 months Main accountabilities: Leading by example to develop and motivate the team. Operate the Opera Hotel Property Management System to effectively manage all guest reservations. Support completion of month end financial submission. Recruiting, training and actively managing in house staff to ensure a satisfactory performance is achieved on time. Ensuring that staff whilst on duty, are working to the standards expected by management and that accurate records on time sheets are recorded for payment purposes. Must be able to arrange cover or step in should there be a staff shortage on shift Observe and monitor workers' performance to make sure that company rules and procedures are being followed. Confer and co-operate with other department managers to co-ordinate hotel activities Answer questions about hotel policies and services, and resolve customers complaints. Purchase supplies or services from outside vendors Inspect hotel for cleanliness and appearance. Co-ordinate front-office duties and resolve problems. Greet and register guests. Collect payment and cash up and record money earned and spent. Assign duties to workers and schedule shifts to suit the needs of the business Analyse financial information, create reports to meet the requirements of the business as requested. Coach colleagues on how to do undertake the duties of their role and motivate them to finish projects, and meet deadlines. Additional Duties & Responsibilities Ensuring that customers receive the correct standard of service delivery to the specified standard on time and in a pleasant and polite manner Be able to advise dissatisfied customers on Customer Complaints procedure and try to rectify problems Be visible and available to guests in the restaurant, lounge and bar areas during peak service times. Whilst on duty, ensure that all standard checklists are implemented, used as prescribed and guidance is followed across all areas. To ensure the cleanliness and checking of public areas and back of house and hotel surrounds are carried out efficiently and that it is clean according to the hotel operating standards Ensuring that expenditure is kept within budget by careful monitoring and seeking approval for additional expenditure prior to ordering. Ensuring that the University and hotel's financial procedures are followed. Ensuring that staff provide you with correct and accurate information to enable payments to be processed. Aim to achieve maximum occupancy levels in order to maximise income potential and to record the appropriate statistics accurately. Ensuring that procedures are in place and followed for banking and keeping all takings and monies securely. Presents a weekly business update to the Head of Hotel and attend a formal monthly financial review. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jun 30, 2026
Seasonal
Hotel Duty Manager The shifts are 630am - 330pm and 3pm to 11pm / 5 out of 7 days including evenings and weekends Based in Uxbridge 18.57 per hour 6 - 12 months Main accountabilities: Leading by example to develop and motivate the team. Operate the Opera Hotel Property Management System to effectively manage all guest reservations. Support completion of month end financial submission. Recruiting, training and actively managing in house staff to ensure a satisfactory performance is achieved on time. Ensuring that staff whilst on duty, are working to the standards expected by management and that accurate records on time sheets are recorded for payment purposes. Must be able to arrange cover or step in should there be a staff shortage on shift Observe and monitor workers' performance to make sure that company rules and procedures are being followed. Confer and co-operate with other department managers to co-ordinate hotel activities Answer questions about hotel policies and services, and resolve customers complaints. Purchase supplies or services from outside vendors Inspect hotel for cleanliness and appearance. Co-ordinate front-office duties and resolve problems. Greet and register guests. Collect payment and cash up and record money earned and spent. Assign duties to workers and schedule shifts to suit the needs of the business Analyse financial information, create reports to meet the requirements of the business as requested. Coach colleagues on how to do undertake the duties of their role and motivate them to finish projects, and meet deadlines. Additional Duties & Responsibilities Ensuring that customers receive the correct standard of service delivery to the specified standard on time and in a pleasant and polite manner Be able to advise dissatisfied customers on Customer Complaints procedure and try to rectify problems Be visible and available to guests in the restaurant, lounge and bar areas during peak service times. Whilst on duty, ensure that all standard checklists are implemented, used as prescribed and guidance is followed across all areas. To ensure the cleanliness and checking of public areas and back of house and hotel surrounds are carried out efficiently and that it is clean according to the hotel operating standards Ensuring that expenditure is kept within budget by careful monitoring and seeking approval for additional expenditure prior to ordering. Ensuring that the University and hotel's financial procedures are followed. Ensuring that staff provide you with correct and accurate information to enable payments to be processed. Aim to achieve maximum occupancy levels in order to maximise income potential and to record the appropriate statistics accurately. Ensuring that procedures are in place and followed for banking and keeping all takings and monies securely. Presents a weekly business update to the Head of Hotel and attend a formal monthly financial review. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
The Cinnamon Care Collection
Thurnby, Leicestershire
Hospitality Supervisor £16.07 per hour plus company benefits Full Time hours to include some weekend working A Top 20 Rated Care Home Group 2026! Awarded One of the UK s Best Companies to Work For Thurnby Fields, Leicester - Opening September 2026!# Cinnamon Care are excited to be opening Thurnby Fields, a luxurious residential and dementia care home based in Thurnby, Leicestershire. This home will offer state-of-the-art facilities, which include 73 bedrooms and also features luxurious lounges and dining rooms, an on-site café bar, a cinema and a professional hair and beauty salon. This is an exciting full-time opportunity for an experienced and passionate Hospitality Supervisor. The role will be to ensure that high standards and high customer satisfaction are delivered at all times. The Hospitality Supervisor is the one to take charge in ensuring that operations are run smoothly within the home and that the residents are comfortable and happy. This means ensuring that all areas of the home are kept clean, the food is delicious and enjoyable, and that the team members are accommodating and helpful at all times. The Hospitality Supervisor needs strong communication skills when dealing with team members, residents and family members. You will require a background in hotel or catering management, a knowledge of budget control and purchasing, auditing of environment, food preparation and presentation. The main responsibilities for this role are: 1. Monitor, control and manage the homes budgets, ensuring the departments use nominated suppliers 2. Recruit, train and manage all team members in the above activities in conjunction with the General Manager, ensuring that performance standards are understood and maintained 3. Ensure that the catering service is of the highest standards in terms of presentation and menu content, working closely with the Head Chef in achieving a quality service that is value for money 4. Monitor and support the dining areas at meal times ensuring that the highest standards are met 5. Attend evening and weekend functions as they arise to facilitate a quality service to residents and guests to the home 6. Ensure that the whole home team are appropriately trained and customer service standards are met at all times
Jun 29, 2026
Full time
Hospitality Supervisor £16.07 per hour plus company benefits Full Time hours to include some weekend working A Top 20 Rated Care Home Group 2026! Awarded One of the UK s Best Companies to Work For Thurnby Fields, Leicester - Opening September 2026!# Cinnamon Care are excited to be opening Thurnby Fields, a luxurious residential and dementia care home based in Thurnby, Leicestershire. This home will offer state-of-the-art facilities, which include 73 bedrooms and also features luxurious lounges and dining rooms, an on-site café bar, a cinema and a professional hair and beauty salon. This is an exciting full-time opportunity for an experienced and passionate Hospitality Supervisor. The role will be to ensure that high standards and high customer satisfaction are delivered at all times. The Hospitality Supervisor is the one to take charge in ensuring that operations are run smoothly within the home and that the residents are comfortable and happy. This means ensuring that all areas of the home are kept clean, the food is delicious and enjoyable, and that the team members are accommodating and helpful at all times. The Hospitality Supervisor needs strong communication skills when dealing with team members, residents and family members. You will require a background in hotel or catering management, a knowledge of budget control and purchasing, auditing of environment, food preparation and presentation. The main responsibilities for this role are: 1. Monitor, control and manage the homes budgets, ensuring the departments use nominated suppliers 2. Recruit, train and manage all team members in the above activities in conjunction with the General Manager, ensuring that performance standards are understood and maintained 3. Ensure that the catering service is of the highest standards in terms of presentation and menu content, working closely with the Head Chef in achieving a quality service that is value for money 4. Monitor and support the dining areas at meal times ensuring that the highest standards are met 5. Attend evening and weekend functions as they arise to facilitate a quality service to residents and guests to the home 6. Ensure that the whole home team are appropriately trained and customer service standards are met at all times
Box Leisure Recruitment is supporting a leading hospitality and leisure operator in the search for an experienced Multi-Venue Bars Manager. We're looking for an experienced and commercially minded Multi-Venue Bars Manager to take responsibility for several busy and diverse bar operations, ranging from large entertainment venues and late-night bars to premium lounge environments click apply for full job details
Jun 26, 2026
Full time
Box Leisure Recruitment is supporting a leading hospitality and leisure operator in the search for an experienced Multi-Venue Bars Manager. We're looking for an experienced and commercially minded Multi-Venue Bars Manager to take responsibility for several busy and diverse bar operations, ranging from large entertainment venues and late-night bars to premium lounge environments click apply for full job details
Team Leader £17.13 per hour plus company benefits Full Time Hours - Day Shifts to include alternate weekend working A Top 20 Care Home Group 2026! Awarded One of the UK s Best Companies to Work For Please note, we are unable to offer sponsorship for this role. Merriman Grange is a luxurious residential and dementia care home based in Worthing offering state-of-the-art facilities, which include 72 large ensuite bedrooms and 5 luxury care suites. The home also features luxurious lounges and dining rooms, an on-site café bar, a cinema and a professional hair and beauty salon. The Team Leader works hands on within the home and is responsible for the overall supervision and success of teams being managed. You will be responsible for ensuring excellence in resident care, providing outreach and support to families, retaining dedicated Senior Care Assistants and Care Assistants. Facilitating ongoing training and educational opportunities for the team is part of the role. This is not a supernumerary role however time will be given for management tasks. The Team Leader is a succession role for those interested into developing into Deputy Managers of the future. Our team member benefits include: Paid Breaks Uniforms Staff Meals Nest Pension Employee Assistance Programme Care Workers Charity Spice of Life Discount Retail Scheme Cycle Scheme Eye Care Refer a Friend Scheme Reward Vouchers Quarterly & Annual Company Recognition Awards Main Responsibilities of the role: Alongside the Deputy Manager, co-ordinate the resident assessment process ensuring involvement of the resident in identifying needs and preferences, and integration of all information into the care plan. Ensure that all relevant information in respect of each resident is written and communicated as appropriate to achieve delivery of a person-centred approach. To work hands-on with the team to ensure the appropriate levels of care are in place always. Deliver and Manage the Medication administration processes, ensuring robust auditing procedures including those surrounding pharmacy processes, and identify any training needs. Alongside the Deputy Manager recruit the care team through the Cinnamon process, ensuring that contracted hours are efficiently managed, and recruitment needs are monitored on an ongoing basis. Regularly communicate to family members with regards to resident needs and progress. Manage team member absence and conduct return to work sessions with staff following all absences, with support from the Deputy Manager and home Administrator. Conduct and oversee effective handovers between all shifts, ensuring that the Deputy Manager & General Manager is kept fully informed always with regards to applicable areas. Provide daily coaching and support to Senior Care Assistants and Care Assistants as needed, leading by example always. Essential for this role: NVQ 3 essential, NVQ 4 in Care and Registered Managers Award or QCF Level 4 Diploma in Management (Desirable but not essential) Two years experience in long-term care or similar industry Experience of planning, implement, evaluate and clearly document care delivery Experience of working with older people.
Jun 26, 2026
Full time
Team Leader £17.13 per hour plus company benefits Full Time Hours - Day Shifts to include alternate weekend working A Top 20 Care Home Group 2026! Awarded One of the UK s Best Companies to Work For Please note, we are unable to offer sponsorship for this role. Merriman Grange is a luxurious residential and dementia care home based in Worthing offering state-of-the-art facilities, which include 72 large ensuite bedrooms and 5 luxury care suites. The home also features luxurious lounges and dining rooms, an on-site café bar, a cinema and a professional hair and beauty salon. The Team Leader works hands on within the home and is responsible for the overall supervision and success of teams being managed. You will be responsible for ensuring excellence in resident care, providing outreach and support to families, retaining dedicated Senior Care Assistants and Care Assistants. Facilitating ongoing training and educational opportunities for the team is part of the role. This is not a supernumerary role however time will be given for management tasks. The Team Leader is a succession role for those interested into developing into Deputy Managers of the future. Our team member benefits include: Paid Breaks Uniforms Staff Meals Nest Pension Employee Assistance Programme Care Workers Charity Spice of Life Discount Retail Scheme Cycle Scheme Eye Care Refer a Friend Scheme Reward Vouchers Quarterly & Annual Company Recognition Awards Main Responsibilities of the role: Alongside the Deputy Manager, co-ordinate the resident assessment process ensuring involvement of the resident in identifying needs and preferences, and integration of all information into the care plan. Ensure that all relevant information in respect of each resident is written and communicated as appropriate to achieve delivery of a person-centred approach. To work hands-on with the team to ensure the appropriate levels of care are in place always. Deliver and Manage the Medication administration processes, ensuring robust auditing procedures including those surrounding pharmacy processes, and identify any training needs. Alongside the Deputy Manager recruit the care team through the Cinnamon process, ensuring that contracted hours are efficiently managed, and recruitment needs are monitored on an ongoing basis. Regularly communicate to family members with regards to resident needs and progress. Manage team member absence and conduct return to work sessions with staff following all absences, with support from the Deputy Manager and home Administrator. Conduct and oversee effective handovers between all shifts, ensuring that the Deputy Manager & General Manager is kept fully informed always with regards to applicable areas. Provide daily coaching and support to Senior Care Assistants and Care Assistants as needed, leading by example always. Essential for this role: NVQ 3 essential, NVQ 4 in Care and Registered Managers Award or QCF Level 4 Diploma in Management (Desirable but not essential) Two years experience in long-term care or similar industry Experience of planning, implement, evaluate and clearly document care delivery Experience of working with older people.
Maintenance Assistant £16.07 per hour plus company benefits Part Time - 16hrs per week A Top 20 Care Home Group 2026! Awarded 'One of The UK s Best Companies To Work For Please note, we are unable to offer sponsorship for this role Merriman Grange is a luxurious residential and dementia care home based in Worthing offering state-of-the-art facilities, which include 72 large ensuite bedrooms and 5 luxury care suites. The home also features luxurious lounges and dining rooms, an on-site café bar, a cinema and a professional hair and beauty salon. The main function of this role is to support and assist the Maintenance Manager in maintaining all areas within the home on a daily basis. The Maintenance Assistant s primary responsibility is to maintain a safe and comfortable environment for the residents. This person is a hands-on team player with sound organisational skills. The Maintenance Assistant interacts positively with all team members, maintaining census by immediately preparing vacant rooms for new residents, and by responding to and resolving concerns promptly. You will need to reliable and hard working in this role - flexible in required working hours is essential and may include some weekend working. Ideally experience in general maintenance, plumbing, painting and decorating and carpentry would be beneficial. Our team member benefits include: Paid Breaks Uniforms Staff Meals Nest Pension Employee Assistance Programme Care Workers Charity Spice of Life Discount Retail Scheme Cycle Scheme Eye Care Refer a Friend Scheme Reward Vouchers Quarterly & Annual Company Recognition Awards Main Responsibilities 1. Assist in the day-to-day maintenance of the home including any faults or repairs which may need to be corrected within your capability and company guidelines. Give support to all heads of departments in looking at areas that may need altering or improving and perform all preventative maintenance tasks to the best of your ability. Ensure that the home is kept to the agreed maintenance standards. Respond in a timely manner to all maintenance requests and concerns raised by residents, family members and team members according to the homes reporting maintenance request log or system. Take receipt of deliveries and store items or good pertaining to maintenance. Ensure that all allocated machinery is kept safe and in working order.
Jun 26, 2026
Full time
Maintenance Assistant £16.07 per hour plus company benefits Part Time - 16hrs per week A Top 20 Care Home Group 2026! Awarded 'One of The UK s Best Companies To Work For Please note, we are unable to offer sponsorship for this role Merriman Grange is a luxurious residential and dementia care home based in Worthing offering state-of-the-art facilities, which include 72 large ensuite bedrooms and 5 luxury care suites. The home also features luxurious lounges and dining rooms, an on-site café bar, a cinema and a professional hair and beauty salon. The main function of this role is to support and assist the Maintenance Manager in maintaining all areas within the home on a daily basis. The Maintenance Assistant s primary responsibility is to maintain a safe and comfortable environment for the residents. This person is a hands-on team player with sound organisational skills. The Maintenance Assistant interacts positively with all team members, maintaining census by immediately preparing vacant rooms for new residents, and by responding to and resolving concerns promptly. You will need to reliable and hard working in this role - flexible in required working hours is essential and may include some weekend working. Ideally experience in general maintenance, plumbing, painting and decorating and carpentry would be beneficial. Our team member benefits include: Paid Breaks Uniforms Staff Meals Nest Pension Employee Assistance Programme Care Workers Charity Spice of Life Discount Retail Scheme Cycle Scheme Eye Care Refer a Friend Scheme Reward Vouchers Quarterly & Annual Company Recognition Awards Main Responsibilities 1. Assist in the day-to-day maintenance of the home including any faults or repairs which may need to be corrected within your capability and company guidelines. Give support to all heads of departments in looking at areas that may need altering or improving and perform all preventative maintenance tasks to the best of your ability. Ensure that the home is kept to the agreed maintenance standards. Respond in a timely manner to all maintenance requests and concerns raised by residents, family members and team members according to the homes reporting maintenance request log or system. Take receipt of deliveries and store items or good pertaining to maintenance. Ensure that all allocated machinery is kept safe and in working order.
The Cinnamon Care Collection
Holmesfield, Derbyshire
Home Admissions Advisor Competitive Salary (D.O.E) plus commission and company benefits Full Time Hours A Top 20 Care Home Group 2026! Awarded One Of The UK s Best Companies To Work For Outram Fields in Bradway, Sheffield is a beautiful care home providing 69 spacious ensuite bedrooms as well as 6 luxury suites. Our stunning home features luxurious lounges and dining rooms, an on-site café bar, a cinema and a professional hair and beauty salon and includes a community dedicated to the care of people living with dementia. We have an exciting opportunity as we are adding an additional Home Admissions Advisor to our team. We are looking for an ambitious, dedicated and compassionate sales person who will work alongside our current Home Admissions Advisor ensuring the effective daily operation of Sales and Marketing whilst meeting and exceeding budget targets and filling the home with the agreed client base and maximising revenue. You will demonstrate the highest levels of professionalism and customer service at all times whilst promoting the values and vision of the Cinnamon Care Collection. Our HAA's are expected to promote the homes at all times and to carry out external business development, establishing community and professional links. Main Responsibilities: Update the Sales and Marketing activity database on an ongoing basis and produce activity reports on a daily, weekly or ad hoc basis. Co-ordinate input from all team members. Assist in answering all general sales and marketing enquiries from colleagues and customers, brochure requests, internet enquiries and other channels. Acquire information and collate responses and data from customers as required, including chasing up outstanding information. Assist at Sales and Marketing events with special emphasis on preparation for and coordination of all sales events and exhibitions. Record and follow up sales leads to ensure sales targets are met. Ensure that all reports are prepared within the required timescale and are accurate. Manage and keep up to date the information on the pipeline of potential residents, and when they are likely to become permanent residents, in order to maximise revenue and meet sales targets. Develop new contacts and maintain regular and close contacts with all key care influences. Identify new sales opportunities and ensure that, where possible, these come to completion. Flexibility in covering the Sales & Marketing office over seven days, including weekends and evening hours as and when required. Person Specification This role involves working very closely with the General Manager. You will need to be decisive, self-motivated, proactive, flexible and adaptable. Confident and enthusiastic with a desire to excel in all areas. You will need to possess the ability to prioritise your workload and be able to work under pressure. The ability to communicate and manage interpersonal relationships, including influencing skills is essential.
Jun 17, 2026
Full time
Home Admissions Advisor Competitive Salary (D.O.E) plus commission and company benefits Full Time Hours A Top 20 Care Home Group 2026! Awarded One Of The UK s Best Companies To Work For Outram Fields in Bradway, Sheffield is a beautiful care home providing 69 spacious ensuite bedrooms as well as 6 luxury suites. Our stunning home features luxurious lounges and dining rooms, an on-site café bar, a cinema and a professional hair and beauty salon and includes a community dedicated to the care of people living with dementia. We have an exciting opportunity as we are adding an additional Home Admissions Advisor to our team. We are looking for an ambitious, dedicated and compassionate sales person who will work alongside our current Home Admissions Advisor ensuring the effective daily operation of Sales and Marketing whilst meeting and exceeding budget targets and filling the home with the agreed client base and maximising revenue. You will demonstrate the highest levels of professionalism and customer service at all times whilst promoting the values and vision of the Cinnamon Care Collection. Our HAA's are expected to promote the homes at all times and to carry out external business development, establishing community and professional links. Main Responsibilities: Update the Sales and Marketing activity database on an ongoing basis and produce activity reports on a daily, weekly or ad hoc basis. Co-ordinate input from all team members. Assist in answering all general sales and marketing enquiries from colleagues and customers, brochure requests, internet enquiries and other channels. Acquire information and collate responses and data from customers as required, including chasing up outstanding information. Assist at Sales and Marketing events with special emphasis on preparation for and coordination of all sales events and exhibitions. Record and follow up sales leads to ensure sales targets are met. Ensure that all reports are prepared within the required timescale and are accurate. Manage and keep up to date the information on the pipeline of potential residents, and when they are likely to become permanent residents, in order to maximise revenue and meet sales targets. Develop new contacts and maintain regular and close contacts with all key care influences. Identify new sales opportunities and ensure that, where possible, these come to completion. Flexibility in covering the Sales & Marketing office over seven days, including weekends and evening hours as and when required. Person Specification This role involves working very closely with the General Manager. You will need to be decisive, self-motivated, proactive, flexible and adaptable. Confident and enthusiastic with a desire to excel in all areas. You will need to possess the ability to prioritise your workload and be able to work under pressure. The ability to communicate and manage interpersonal relationships, including influencing skills is essential.
The Cinnamon Care Collection
Holmesfield, Derbyshire
Resident Services & Sales Advisor Competitive Salary (D.O.E) plus commission and company benefits Full Time Hours A Top 20 Care Home Group 2025! Awarded One Of The UK s Best Companies To Work For Outram Fields in Bradway, Sheffield is a beautiful care home providing 69 spacious ensuite bedrooms as well as 6 luxury suites. Our stunning home features luxurious lounges and dining rooms, an on-site café bar, a cinema and a professional hair and beauty salon and includes a community dedicated to the care of people living with dementia. We have an exciting opportunity as we are adding an additional Resident Services & Sales Advisor to our team. We are looking for an ambitious, dedicated and compassionate sales person who will work alongside our current Home Admissions Advisor ensuring the effective daily operation of Sales and Marketing whilst meeting and exceeding budget targets and filling the home with the agreed client base and maximising revenue. You will demonstrate the highest levels of professionalism and customer service at all times whilst promoting the values and vision of the Cinnamon Care Collection. Our Resident Services & Sales Advisors are expected to promote the homes at all times and to carry out external business development, establishing community and professional links. Main Responsibilities: Update the Sales and Marketing activity database on an ongoing basis and produce activity reports on a daily, weekly or ad hoc basis. Co-ordinate input from all team members. Assist in answering all general sales and marketing enquiries from colleagues and customers, brochure requests, internet enquiries and other channels. Acquire information and collate responses and data from customers as required, including chasing up outstanding information. Assist at Sales and Marketing events with special emphasis on preparation for and coordination of all sales events and exhibitions. Record and follow up sales leads to ensure sales targets are met. Ensure that all reports are prepared within the required timescale and are accurate. Manage and keep up to date the information on the pipeline of potential residents, and when they are likely to become permanent residents, in order to maximise revenue and meet sales targets. Develop new contacts and maintain regular and close contacts with all key care influences. Identify new sales opportunities and ensure that, where possible, these come to completion. Flexibility in covering the Sales & Marketing office over seven days, including weekends and evening hours as and when required. Person Specification This role involves working very closely with the General Manager. You will need to be decisive, self-motivated, proactive, flexible and adaptable. Confident and enthusiastic with a desire to excel in all areas. You will need to possess the ability to prioritise your workload and be able to work under pressure. The ability to communicate and manage interpersonal relationships, including influencing skills is essential.
Oct 08, 2025
Full time
Resident Services & Sales Advisor Competitive Salary (D.O.E) plus commission and company benefits Full Time Hours A Top 20 Care Home Group 2025! Awarded One Of The UK s Best Companies To Work For Outram Fields in Bradway, Sheffield is a beautiful care home providing 69 spacious ensuite bedrooms as well as 6 luxury suites. Our stunning home features luxurious lounges and dining rooms, an on-site café bar, a cinema and a professional hair and beauty salon and includes a community dedicated to the care of people living with dementia. We have an exciting opportunity as we are adding an additional Resident Services & Sales Advisor to our team. We are looking for an ambitious, dedicated and compassionate sales person who will work alongside our current Home Admissions Advisor ensuring the effective daily operation of Sales and Marketing whilst meeting and exceeding budget targets and filling the home with the agreed client base and maximising revenue. You will demonstrate the highest levels of professionalism and customer service at all times whilst promoting the values and vision of the Cinnamon Care Collection. Our Resident Services & Sales Advisors are expected to promote the homes at all times and to carry out external business development, establishing community and professional links. Main Responsibilities: Update the Sales and Marketing activity database on an ongoing basis and produce activity reports on a daily, weekly or ad hoc basis. Co-ordinate input from all team members. Assist in answering all general sales and marketing enquiries from colleagues and customers, brochure requests, internet enquiries and other channels. Acquire information and collate responses and data from customers as required, including chasing up outstanding information. Assist at Sales and Marketing events with special emphasis on preparation for and coordination of all sales events and exhibitions. Record and follow up sales leads to ensure sales targets are met. Ensure that all reports are prepared within the required timescale and are accurate. Manage and keep up to date the information on the pipeline of potential residents, and when they are likely to become permanent residents, in order to maximise revenue and meet sales targets. Develop new contacts and maintain regular and close contacts with all key care influences. Identify new sales opportunities and ensure that, where possible, these come to completion. Flexibility in covering the Sales & Marketing office over seven days, including weekends and evening hours as and when required. Person Specification This role involves working very closely with the General Manager. You will need to be decisive, self-motivated, proactive, flexible and adaptable. Confident and enthusiastic with a desire to excel in all areas. You will need to possess the ability to prioritise your workload and be able to work under pressure. The ability to communicate and manage interpersonal relationships, including influencing skills is essential.
The Cinnamon Care Collection
Holmesfield, Derbyshire
Home Admissions Advisor Competitive Salary (D.O.E) plus commission and company benefits Full Time Hours A Top 20 Care Home Group 2025! Awarded One Of The UK s Best Companies To Work For Outram Fields in Bradway, Sheffield is a beautiful care home providing 69 spacious ensuite bedrooms as well as 6 luxury suites. Our stunning home features luxurious lounges and dining rooms, an on-site café bar, a cinema and a professional hair and beauty salon and includes a community dedicated to the care of people living with dementia. We have an exciting opportunity as we are adding an additional Home Admissions Advisor to our team. We are looking for an ambitious, dedicated and compassionate sales person who will work alongside our current Home Admissions Advisor ensuring the effective daily operation of Sales and Marketing whilst meeting and exceeding budget targets and filling the home with the agreed client base and maximising revenue. You will demonstrate the highest levels of professionalism and customer service at all times whilst promoting the values and vision of the Cinnamon Care Collection. Our HAA's are expected to promote the homes at all times and to carry out external business development, establishing community and professional links. Main Responsibilities: Update the Sales and Marketing activity database on an ongoing basis and produce activity reports on a daily, weekly or ad hoc basis. Co-ordinate input from all team members. Assist in answering all general sales and marketing enquiries from colleagues and customers, brochure requests, internet enquiries and other channels. Acquire information and collate responses and data from customers as required, including chasing up outstanding information. Assist at Sales and Marketing events with special emphasis on preparation for and coordination of all sales events and exhibitions. Record and follow up sales leads to ensure sales targets are met. Ensure that all reports are prepared within the required timescale and are accurate. Manage and keep up to date the information on the pipeline of potential residents, and when they are likely to become permanent residents, in order to maximise revenue and meet sales targets. Develop new contacts and maintain regular and close contacts with all key care influences. Identify new sales opportunities and ensure that, where possible, these come to completion. Flexibility in covering the Sales & Marketing office over seven days, including weekends and evening hours as and when required. Person Specification This role involves working very closely with the General Manager. You will need to be decisive, self-motivated, proactive, flexible and adaptable. Confident and enthusiastic with a desire to excel in all areas. You will need to possess the ability to prioritise your workload and be able to work under pressure. The ability to communicate and manage interpersonal relationships, including influencing skills is essential.
Oct 06, 2025
Full time
Home Admissions Advisor Competitive Salary (D.O.E) plus commission and company benefits Full Time Hours A Top 20 Care Home Group 2025! Awarded One Of The UK s Best Companies To Work For Outram Fields in Bradway, Sheffield is a beautiful care home providing 69 spacious ensuite bedrooms as well as 6 luxury suites. Our stunning home features luxurious lounges and dining rooms, an on-site café bar, a cinema and a professional hair and beauty salon and includes a community dedicated to the care of people living with dementia. We have an exciting opportunity as we are adding an additional Home Admissions Advisor to our team. We are looking for an ambitious, dedicated and compassionate sales person who will work alongside our current Home Admissions Advisor ensuring the effective daily operation of Sales and Marketing whilst meeting and exceeding budget targets and filling the home with the agreed client base and maximising revenue. You will demonstrate the highest levels of professionalism and customer service at all times whilst promoting the values and vision of the Cinnamon Care Collection. Our HAA's are expected to promote the homes at all times and to carry out external business development, establishing community and professional links. Main Responsibilities: Update the Sales and Marketing activity database on an ongoing basis and produce activity reports on a daily, weekly or ad hoc basis. Co-ordinate input from all team members. Assist in answering all general sales and marketing enquiries from colleagues and customers, brochure requests, internet enquiries and other channels. Acquire information and collate responses and data from customers as required, including chasing up outstanding information. Assist at Sales and Marketing events with special emphasis on preparation for and coordination of all sales events and exhibitions. Record and follow up sales leads to ensure sales targets are met. Ensure that all reports are prepared within the required timescale and are accurate. Manage and keep up to date the information on the pipeline of potential residents, and when they are likely to become permanent residents, in order to maximise revenue and meet sales targets. Develop new contacts and maintain regular and close contacts with all key care influences. Identify new sales opportunities and ensure that, where possible, these come to completion. Flexibility in covering the Sales & Marketing office over seven days, including weekends and evening hours as and when required. Person Specification This role involves working very closely with the General Manager. You will need to be decisive, self-motivated, proactive, flexible and adaptable. Confident and enthusiastic with a desire to excel in all areas. You will need to possess the ability to prioritise your workload and be able to work under pressure. The ability to communicate and manage interpersonal relationships, including influencing skills is essential.
Assistant Manager - Billericay Lounges are pretty special places, and what makes them so special are the brilliant people who run them. As Assistant Manager, you'll be supporting the General Manager to maintain that brilliance across the team,delivering 14 great shifts to make sure that every customer leaves happy. You'll support the day-to-day running of the Lounge from rotas and team engagement to customer feedback. Your standards will be as high as ours, but exactly how you do it will be unique to you. You'll be doing it your way. Brilliant! It's all about the detail. You'll be involved with driving sales, team retention, training, customer service and maintaining high standards. You never settle for second best and you make it your mission for your Lounge to be the place to go for the local community. It's not a job for the faint hearted, but you know you've got this. The Good Stuff Overtime pay for every hour worked over contracted hours! Staff food on every shift 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside Paid breaks 28 days holiday (inclusive of Bank Holidays) pro rata Enhanced maternity and paternity pay after 2 years service The most talked-about staff party in hospitality - Loungefest! Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers) Company pension scheme Long service awards Power over your pay with Wagestream Emotional and practical support via the Licenced Trade Charity Great opportunity for personal development and career progression in a fast growing business Achievable bonuses Tips shared equally across the team, based on hours worked Christmas and Boxing Day off! What you'll bring: You are probably an existing Assistant Manager, Deputy Manager or Supervisor with a background in restaurants, bars, caf or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation. A natural talent and passion for hospitality and an amazing people manager with a flair for talent spotting. Extremely driven and relentless at overcoming challenges or obstacles. Good literacy skills alongside excellent attention to detail to support reporting on KPIs. Good communication skills with the ability to build rapport and trust. Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales. Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS. If you want to find out more about us, follow us on LinkedIn on TikTok and Instagram
Oct 06, 2025
Full time
Assistant Manager - Billericay Lounges are pretty special places, and what makes them so special are the brilliant people who run them. As Assistant Manager, you'll be supporting the General Manager to maintain that brilliance across the team,delivering 14 great shifts to make sure that every customer leaves happy. You'll support the day-to-day running of the Lounge from rotas and team engagement to customer feedback. Your standards will be as high as ours, but exactly how you do it will be unique to you. You'll be doing it your way. Brilliant! It's all about the detail. You'll be involved with driving sales, team retention, training, customer service and maintaining high standards. You never settle for second best and you make it your mission for your Lounge to be the place to go for the local community. It's not a job for the faint hearted, but you know you've got this. The Good Stuff Overtime pay for every hour worked over contracted hours! Staff food on every shift 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside Paid breaks 28 days holiday (inclusive of Bank Holidays) pro rata Enhanced maternity and paternity pay after 2 years service The most talked-about staff party in hospitality - Loungefest! Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers) Company pension scheme Long service awards Power over your pay with Wagestream Emotional and practical support via the Licenced Trade Charity Great opportunity for personal development and career progression in a fast growing business Achievable bonuses Tips shared equally across the team, based on hours worked Christmas and Boxing Day off! What you'll bring: You are probably an existing Assistant Manager, Deputy Manager or Supervisor with a background in restaurants, bars, caf or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation. A natural talent and passion for hospitality and an amazing people manager with a flair for talent spotting. Extremely driven and relentless at overcoming challenges or obstacles. Good literacy skills alongside excellent attention to detail to support reporting on KPIs. Good communication skills with the ability to build rapport and trust. Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales. Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS. If you want to find out more about us, follow us on LinkedIn on TikTok and Instagram
The Cinnamon Care Collection
Bishops Tachbrook, Warwickshire
Lead Wellbeing & Lifestyle Co-Ordinator £15.00 per hour plus Company Benefits 40 Hours per week with some weekend working A Top 20 Care Home Group 2025! Awarded One Of The UK s Best Companies To Work For Oakley Grange is a luxurious residential and dementia care home based in Warwick offering state-of-the-art facilities, which include 66 large en-suite bedrooms and 5 luxury care suites. The home also features luxurious lounges and dining rooms, an on-site café bar, a cinema and a professional hair and beauty salon. Our Lead Wellbeing & Lifestyle Co-Ordinator is both a management and a hands-on working role. You will be responsible for managing and coordinating a successful activities and volunteer programme within the Cinnamon Home. This includes internal and external communication about activities-focused programmes for our residents, as well as networking within the local community to recruit, train and place volunteers within the home. You will introduce appropriate activities for our residents which support independence and identify activities in the surrounding areas that will assist our residents to integrate into the local community. You will need to be flexible in your working hours and will work on a rota basis covering some weekends. Ideally you will hold a full clean driving license as at times you may be required to drive the mini bus for our external excursions. Main Responsibilities Organise and conduct activities that encourage both social, mental and if appropriate physical stimulation for the residents within the home, meeting with the Seven Branches of Cinnamon Activities Programme. Network and develop links in the local community to establish a relationship with local businesses, organisations, and schools. Build and maintain a volunteer base for the whole home, involving family, team members and community volunteers to participate as a regular part of the activities programme. Manage the activities team including undertaking supervisions / appraisals and dealing with any people issues appropriately, also ensuring that a robust rota is in place. To organise special events i.e., Christmas entertainment, Ascot, Royal Occasions etc. To produce a monthly programme of events to be discussed with the General Manager of the homes using the Cinnamon Activities Calendar Template. Regularly update the Cinnamon website, Facebook etc. to promote activities to the local community and potential residents and their families. To keep within the home s activities budget. Assess resident s specific social needs on move-in to the home and develop a personal activities programme, taking time to get to know each resident as an individual in order to provide stimulating activities to meet varying needs. Person Specification Current experience in managing a team. Level 3 (QCF) Supporting Activities Provision. NAPA Qualifications & Training Areas desirable. Knowledge of organizing activities to enhance the lives of residents. IT literacy competent with the use of systems.
Oct 05, 2025
Full time
Lead Wellbeing & Lifestyle Co-Ordinator £15.00 per hour plus Company Benefits 40 Hours per week with some weekend working A Top 20 Care Home Group 2025! Awarded One Of The UK s Best Companies To Work For Oakley Grange is a luxurious residential and dementia care home based in Warwick offering state-of-the-art facilities, which include 66 large en-suite bedrooms and 5 luxury care suites. The home also features luxurious lounges and dining rooms, an on-site café bar, a cinema and a professional hair and beauty salon. Our Lead Wellbeing & Lifestyle Co-Ordinator is both a management and a hands-on working role. You will be responsible for managing and coordinating a successful activities and volunteer programme within the Cinnamon Home. This includes internal and external communication about activities-focused programmes for our residents, as well as networking within the local community to recruit, train and place volunteers within the home. You will introduce appropriate activities for our residents which support independence and identify activities in the surrounding areas that will assist our residents to integrate into the local community. You will need to be flexible in your working hours and will work on a rota basis covering some weekends. Ideally you will hold a full clean driving license as at times you may be required to drive the mini bus for our external excursions. Main Responsibilities Organise and conduct activities that encourage both social, mental and if appropriate physical stimulation for the residents within the home, meeting with the Seven Branches of Cinnamon Activities Programme. Network and develop links in the local community to establish a relationship with local businesses, organisations, and schools. Build and maintain a volunteer base for the whole home, involving family, team members and community volunteers to participate as a regular part of the activities programme. Manage the activities team including undertaking supervisions / appraisals and dealing with any people issues appropriately, also ensuring that a robust rota is in place. To organise special events i.e., Christmas entertainment, Ascot, Royal Occasions etc. To produce a monthly programme of events to be discussed with the General Manager of the homes using the Cinnamon Activities Calendar Template. Regularly update the Cinnamon website, Facebook etc. to promote activities to the local community and potential residents and their families. To keep within the home s activities budget. Assess resident s specific social needs on move-in to the home and develop a personal activities programme, taking time to get to know each resident as an individual in order to provide stimulating activities to meet varying needs. Person Specification Current experience in managing a team. Level 3 (QCF) Supporting Activities Provision. NAPA Qualifications & Training Areas desirable. Knowledge of organizing activities to enhance the lives of residents. IT literacy competent with the use of systems.
General Manager - OTE 46k - Scarborough Lounges are pretty special places, and what makes them so special is the brilliant people who run them. The person who runs the brilliant people who run the Lounge has to be super-brilliant, and that'll be you. Your standards will be as high as ours, but exactly how you do it will be unique to you. You'll be responsible for leading your team to deliver 14 great shifts, taking full ownership so your Lounge is an amazing and unique place to work and a great place to be for the local community. You'll be making sure every customer leaves happy. Which they tend to do. Thanks to your super-brilliant management The Good Stuff Basic upto 40,000 Overtime pay for every hour worked over contracted hours! Staff food on every shift 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside Paid breaks 28 days holiday (inclusive of Bank Holidays) pro rata Enhanced maternity and paternity pay after 2 years service The most talked-about staff party in hospitality - Loungefest! Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers) Company pension scheme Long service awards Power over your pay with Wagestream Emotional and practical support via the Licenced Trade Charity Great opportunity for personal development and career progression in a fast growing business Achievable bonuses Tips shared equally across the team, based on hours worked Christmas and Boxing Day off! What you'll bring You are probably an existing General Manager, Assistant Manager, Deputy Manager or Restaurant manager with a background in restaurants, bars, caf or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation. You will be familiar with managing through clear KPIs and making decisions considering labour; stock; food safety requirements, customer sentiment plus others in line with brand standards and a budget. You will have delivered successful training and recruitment for front of house teams including servers through to Assistant Managers. Ideally some experience back of house, understand what makes kitchen and kitchen teams click would be preferable. If you want to find out more about us, follow us on LinkedIn on TikTok and Instagram
Oct 04, 2025
Full time
General Manager - OTE 46k - Scarborough Lounges are pretty special places, and what makes them so special is the brilliant people who run them. The person who runs the brilliant people who run the Lounge has to be super-brilliant, and that'll be you. Your standards will be as high as ours, but exactly how you do it will be unique to you. You'll be responsible for leading your team to deliver 14 great shifts, taking full ownership so your Lounge is an amazing and unique place to work and a great place to be for the local community. You'll be making sure every customer leaves happy. Which they tend to do. Thanks to your super-brilliant management The Good Stuff Basic upto 40,000 Overtime pay for every hour worked over contracted hours! Staff food on every shift 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside Paid breaks 28 days holiday (inclusive of Bank Holidays) pro rata Enhanced maternity and paternity pay after 2 years service The most talked-about staff party in hospitality - Loungefest! Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers) Company pension scheme Long service awards Power over your pay with Wagestream Emotional and practical support via the Licenced Trade Charity Great opportunity for personal development and career progression in a fast growing business Achievable bonuses Tips shared equally across the team, based on hours worked Christmas and Boxing Day off! What you'll bring You are probably an existing General Manager, Assistant Manager, Deputy Manager or Restaurant manager with a background in restaurants, bars, caf or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation. You will be familiar with managing through clear KPIs and making decisions considering labour; stock; food safety requirements, customer sentiment plus others in line with brand standards and a budget. You will have delivered successful training and recruitment for front of house teams including servers through to Assistant Managers. Ideally some experience back of house, understand what makes kitchen and kitchen teams click would be preferable. If you want to find out more about us, follow us on LinkedIn on TikTok and Instagram
Our client a global provider for aircraft interior solutions, delivering market-leading services including; premium customized monuments, lounges, bars, sky shops, seat modules, galleys and stowages, are recruiting for a Sales Manager - Commercial Aviation Retrofit and OEM's , which is a remote based role reporting into the offices in London/Kent area. On Offer: Salary up to £55k based on skills and experience along with a performance based commission structure An opportunity to join an expanding organisation, which is part of the world s largest ACMI (Aircraft, Crew, Maintenance, and Insurance) provider supported by 14,000 highly skilled aviation professionals, the group is parent company to over 250+ subsidiaries. 30 days annual leave including Public/ Bank Holidays Employee Assistance Programme Reimbursement of work expenses Bright Exchange Free parking on Company premises when available Main Purpose of the Sales Manager: This strategic role will be instrumental in accelerating the company's growth trajectory by identifying and securing new business opportunities, strengthening key account relationships, and driving sales performance in alignment with the long-term business objectives. Key Responsibilities of the Sales Manager: Develop and execute sales strategic business plan on expanding company s presence within retrofit programs, cabin modification projects, and OEM channels in the commercial aviation market. Consistently achieve and exceed sales and revenue targets, collaborating closely with internal stakeholders including project management, engineering, and production teams. Build and promote strong, long-lasting customer relationships with airlines, MROs (Maintenance, Repair & Overhaul providers), OEMs, and key stakeholders. Assist in recruiting, objectives setting, coaching and performance monitoring of sales representatives. Prepare and present sales, revenue and expenses reports and realistic forecasts to the management team. Represent the company at industry events, exhibitions and client meetings globally, ensuring the company s brand visibility and positioning as a trusted interior solutions provider. Identify emerging markets innovative retrofit trends and new OEM programs, proactively adapting the sales approach to evolving customer requirements. Monitor market trends, competitor activity, and customer feedback, providing insights to guide strategic decision-making and product positioning. To Be Considered Degree in business administration, Aerospace Engineering or a related field. Proven track record as a Sales Manager or Business Development Manager in the aviation, aerospace, or aircraft interiors industry, with a strong emphasis on retrofit programs and OEM engagement. Strong technical understanding of aircraft cabin systems, interiors, retrofit modification programs and certification pathways (STC, minor/major mods). Demonstrated ability to build relationships at C-level and across all levels of an organization, influencing stakeholders and driving commercial success. Strong commercial and financial awareness, including the ability to manage complex sales cycles, contracts, and negotiations. Proactive, entrepreneurial mindset with the ability to work autonomously in a dynamic, fastpaced environment. Excellent interpersonal, negotiation, and presentation skills, with fluency in English (additional languages are an advantage). Willingness to travel globally to support client engagement and project development. For more details, please contact Willis Global - a leading Recruitment Consultancy for the Aviation & Aerospace industry
Oct 03, 2025
Full time
Our client a global provider for aircraft interior solutions, delivering market-leading services including; premium customized monuments, lounges, bars, sky shops, seat modules, galleys and stowages, are recruiting for a Sales Manager - Commercial Aviation Retrofit and OEM's , which is a remote based role reporting into the offices in London/Kent area. On Offer: Salary up to £55k based on skills and experience along with a performance based commission structure An opportunity to join an expanding organisation, which is part of the world s largest ACMI (Aircraft, Crew, Maintenance, and Insurance) provider supported by 14,000 highly skilled aviation professionals, the group is parent company to over 250+ subsidiaries. 30 days annual leave including Public/ Bank Holidays Employee Assistance Programme Reimbursement of work expenses Bright Exchange Free parking on Company premises when available Main Purpose of the Sales Manager: This strategic role will be instrumental in accelerating the company's growth trajectory by identifying and securing new business opportunities, strengthening key account relationships, and driving sales performance in alignment with the long-term business objectives. Key Responsibilities of the Sales Manager: Develop and execute sales strategic business plan on expanding company s presence within retrofit programs, cabin modification projects, and OEM channels in the commercial aviation market. Consistently achieve and exceed sales and revenue targets, collaborating closely with internal stakeholders including project management, engineering, and production teams. Build and promote strong, long-lasting customer relationships with airlines, MROs (Maintenance, Repair & Overhaul providers), OEMs, and key stakeholders. Assist in recruiting, objectives setting, coaching and performance monitoring of sales representatives. Prepare and present sales, revenue and expenses reports and realistic forecasts to the management team. Represent the company at industry events, exhibitions and client meetings globally, ensuring the company s brand visibility and positioning as a trusted interior solutions provider. Identify emerging markets innovative retrofit trends and new OEM programs, proactively adapting the sales approach to evolving customer requirements. Monitor market trends, competitor activity, and customer feedback, providing insights to guide strategic decision-making and product positioning. To Be Considered Degree in business administration, Aerospace Engineering or a related field. Proven track record as a Sales Manager or Business Development Manager in the aviation, aerospace, or aircraft interiors industry, with a strong emphasis on retrofit programs and OEM engagement. Strong technical understanding of aircraft cabin systems, interiors, retrofit modification programs and certification pathways (STC, minor/major mods). Demonstrated ability to build relationships at C-level and across all levels of an organization, influencing stakeholders and driving commercial success. Strong commercial and financial awareness, including the ability to manage complex sales cycles, contracts, and negotiations. Proactive, entrepreneurial mindset with the ability to work autonomously in a dynamic, fastpaced environment. Excellent interpersonal, negotiation, and presentation skills, with fluency in English (additional languages are an advantage). Willingness to travel globally to support client engagement and project development. For more details, please contact Willis Global - a leading Recruitment Consultancy for the Aviation & Aerospace industry
Premier Work Support are currently looking for a permanent Food and Beverage Assistant Manager to support the day-to-day operations across our premium lounges, caf s, bars, and restaurants. You will lead the F&B team, manage stock, oversee rotas, and ensure high standards of service and compliance, all while working in one of the most exciting settings around. What we are looking for: Supervisory experience in a hospitality setting Level 2 Food Hygiene & Health and Safety Strong knowledge of both Front and Back of House operations Experience working to KPIs and managing budgets What is in it for you? Funded apprenticeships (Level 3-7) Medicash healthcare support & retail discounts Discounted BUPA dental plans Access to wellbeing and EAP services Gym, travel, and retail perks Cycle to Work & Costco schemes Parking available This is a shift-based role that includes early mornings, evenings, weekends, and bank holidays - trading hours between 03:00am - 00:00am - please note you will not be working all of these hours, shifts will fall in these hours. If this is the role for you, please apply today!
Oct 01, 2025
Full time
Premier Work Support are currently looking for a permanent Food and Beverage Assistant Manager to support the day-to-day operations across our premium lounges, caf s, bars, and restaurants. You will lead the F&B team, manage stock, oversee rotas, and ensure high standards of service and compliance, all while working in one of the most exciting settings around. What we are looking for: Supervisory experience in a hospitality setting Level 2 Food Hygiene & Health and Safety Strong knowledge of both Front and Back of House operations Experience working to KPIs and managing budgets What is in it for you? Funded apprenticeships (Level 3-7) Medicash healthcare support & retail discounts Discounted BUPA dental plans Access to wellbeing and EAP services Gym, travel, and retail perks Cycle to Work & Costco schemes Parking available This is a shift-based role that includes early mornings, evenings, weekends, and bank holidays - trading hours between 03:00am - 00:00am - please note you will not be working all of these hours, shifts will fall in these hours. If this is the role for you, please apply today!
Night Porter / Auditor - Accommodation Available - Forest Row, East Sussex If you are a bit of a night owl, and have a passion for excellent customer service then you may be just the person we are looking for to join our fantastic team as a Night Porter. A good dose of common sense is key. The role involves working nights (from 11am to 7.30am which includes a 0.5 hour unpaid break), at times by yourself during the shift. You will be trained in all aspects of the front office including reception, so that you are able to assist any late arrivals/early departures, and assist with late night/early morning room service requirements. This role has the opportunity to develop as part of a close knit team. Hospitality experience would be preferred, but not essential. Key Responsibilities: To ensure guests arriving and leaving the building are greeted and helped in a professional, courteous way. To oversee the smooth running of the car parking areas, organise car valeting, reserve parking spaces where necessary and ensure car keys are stored securely and accessibly. To act in a pro-active and efficient way when handling and storing luggage on arrival and departure. To ensure you possess, or are keen to develop, good local knowledge to be able to provide information regarding transport, entertainment and leisure available locally. To ensure you are aware of all in-house activities, conferences and functions taking place in the hotel each evening/night. To respond promptly and professionally to guest enquiries or complaints and to keep the night manager informed each day. To ensure the hotel's promise of a 24 hour service is fulfilled by deputising for Housekeeping, Food and Beverage and Kitchen Department as per agreed standards. To be aware of and knowledgeable concerning the Standard Operating Procedures for the role and ensure that all procedures are carried out to a high degree of efficiency. Night Porter Key Attributes To provide a warm. friendly welcome/au revoir to all our guests, and be both personable, attentive and professional at all times Have an excellent command of the English language both verbal and written Outstanding communication skills. Computer literate, ideally with experience in Opera Fidelio or similar advanced PMS systems. Able to demonstrate a clear understanding of the highest level of customer service. Willing to work on your own initiative as well as part of a team when required Good attention to detail. Previous experience in a similar role and comfortable carrying out night audits would be desired. Keen to learn about the local area and hotel product knowledge If you feel that you can rise to this challenge, then please submit your application as soon as possible. We reserve the right to close the role early if sufficient applications are received. Due to our rural location you will need your own transport At Elite Hotels we have a single minded and unwavering goal to make every visit to our hotels a positive experience that customers feel compelled to talk about. About Ashdown Park Hotel & Country Club: Ashdown Park Hotel and Country Club is a stunning grade two listed country house set in 186 acres of beautiful grounds on the edge of the Ashdown Forest. With an award winning 4 red star Hotel, fine dining two rosette Anderida Restaurant, 3 lounges, 17 conference & banqueting rooms, Cocktail Bar, Brasserie, fully equipped Country Club and Spa, we offer our guests a complete experience. Why work at Ashdown Park Hotel & Country Club: As an accredited Investor in People, we are dedicated to the development of our staff. Many of the team started out in junior roles, but have been offered training and promotional opportunities as their skills have grown. We are very fortunate to have a large percentage of long-term team members able to offer their experience and expertise to the next generation of hospitality professionals - this could be you! Benefits To support and reward our staff we offer: Generous share of the monthly Service Charge Career development with accredited training providers Enhanced holiday programme & reward scheme for long service Employee Assistance Programme - Hospitality Action Meals provided by our talented kitchen team We have plenty of free parking Generous 'Refer a Friend' bounty incentive We also have amazing recognition awards for exceptional customer service Reduced price stays in all of our hotels after successful completion of probation period where you are treated like a guest no matter who you are! (after successful completion of probation period) Discounts available for spa treatments and for food and beverage (after successful completion of probation period) Uniform provided Smart Penion Scheme which is linked to Smart Rewards which gives employees free, unlimited access to over 1200 discounts Access to Wagestream which helps you keep track of your earnings in real-time; gives you access to the wages you have earned; helps you to save wages; gives you access to a financial health score checker. Service Charge is dependant upon overall sales performance
Oct 01, 2025
Full time
Night Porter / Auditor - Accommodation Available - Forest Row, East Sussex If you are a bit of a night owl, and have a passion for excellent customer service then you may be just the person we are looking for to join our fantastic team as a Night Porter. A good dose of common sense is key. The role involves working nights (from 11am to 7.30am which includes a 0.5 hour unpaid break), at times by yourself during the shift. You will be trained in all aspects of the front office including reception, so that you are able to assist any late arrivals/early departures, and assist with late night/early morning room service requirements. This role has the opportunity to develop as part of a close knit team. Hospitality experience would be preferred, but not essential. Key Responsibilities: To ensure guests arriving and leaving the building are greeted and helped in a professional, courteous way. To oversee the smooth running of the car parking areas, organise car valeting, reserve parking spaces where necessary and ensure car keys are stored securely and accessibly. To act in a pro-active and efficient way when handling and storing luggage on arrival and departure. To ensure you possess, or are keen to develop, good local knowledge to be able to provide information regarding transport, entertainment and leisure available locally. To ensure you are aware of all in-house activities, conferences and functions taking place in the hotel each evening/night. To respond promptly and professionally to guest enquiries or complaints and to keep the night manager informed each day. To ensure the hotel's promise of a 24 hour service is fulfilled by deputising for Housekeeping, Food and Beverage and Kitchen Department as per agreed standards. To be aware of and knowledgeable concerning the Standard Operating Procedures for the role and ensure that all procedures are carried out to a high degree of efficiency. Night Porter Key Attributes To provide a warm. friendly welcome/au revoir to all our guests, and be both personable, attentive and professional at all times Have an excellent command of the English language both verbal and written Outstanding communication skills. Computer literate, ideally with experience in Opera Fidelio or similar advanced PMS systems. Able to demonstrate a clear understanding of the highest level of customer service. Willing to work on your own initiative as well as part of a team when required Good attention to detail. Previous experience in a similar role and comfortable carrying out night audits would be desired. Keen to learn about the local area and hotel product knowledge If you feel that you can rise to this challenge, then please submit your application as soon as possible. We reserve the right to close the role early if sufficient applications are received. Due to our rural location you will need your own transport At Elite Hotels we have a single minded and unwavering goal to make every visit to our hotels a positive experience that customers feel compelled to talk about. About Ashdown Park Hotel & Country Club: Ashdown Park Hotel and Country Club is a stunning grade two listed country house set in 186 acres of beautiful grounds on the edge of the Ashdown Forest. With an award winning 4 red star Hotel, fine dining two rosette Anderida Restaurant, 3 lounges, 17 conference & banqueting rooms, Cocktail Bar, Brasserie, fully equipped Country Club and Spa, we offer our guests a complete experience. Why work at Ashdown Park Hotel & Country Club: As an accredited Investor in People, we are dedicated to the development of our staff. Many of the team started out in junior roles, but have been offered training and promotional opportunities as their skills have grown. We are very fortunate to have a large percentage of long-term team members able to offer their experience and expertise to the next generation of hospitality professionals - this could be you! Benefits To support and reward our staff we offer: Generous share of the monthly Service Charge Career development with accredited training providers Enhanced holiday programme & reward scheme for long service Employee Assistance Programme - Hospitality Action Meals provided by our talented kitchen team We have plenty of free parking Generous 'Refer a Friend' bounty incentive We also have amazing recognition awards for exceptional customer service Reduced price stays in all of our hotels after successful completion of probation period where you are treated like a guest no matter who you are! (after successful completion of probation period) Discounts available for spa treatments and for food and beverage (after successful completion of probation period) Uniform provided Smart Penion Scheme which is linked to Smart Rewards which gives employees free, unlimited access to over 1200 discounts Access to Wagestream which helps you keep track of your earnings in real-time; gives you access to the wages you have earned; helps you to save wages; gives you access to a financial health score checker. Service Charge is dependant upon overall sales performance
