6 jobs found

ABOUT THIS ROLE The General Manager is responsible for delivering exceptional guest experience and service excellence. They will lead, motivate, and develop the Guest Experience team, ensuring clear direction and delivery of business priorities through the hospitality strategy, in collaboration with the Theatre Director and Senior Management Team. The role will drive revenue through effective upselling, the development of events and private functions, and maximising pre-ordering and in-venue spend, enhancing both commercial performance and the overall guest experience. They are also responsible for upholding the highest standards of health and safety across the Front of House and Hospitality operations, maintaining full compliance and embedding a proactive safety-first culture within the team, with a strong focus on maintaining high standards and accountability across the operation. KEY RESPONSIBILITIES Strategic: Work with the Theatre Director to develop and deliver annual business plans and budgets, aligned to commercial, service, and community objectives. Contribute to the venue's long-term strategy, identifying opportunities for growth across Front of House, hospitality, and events. Develop and deliver the annual hospitality and events marketing plan in collaboration with marketing and central support teams. Maximise the use of the theatre's ancillary spaces to support commercial performance, programming, and community engagement. Financial: Take overall responsibility for hospitality and events financial performance, including budgets, forecasts, and KPIs. Monitor performance against targets, identifying risks and implementing corrective actions where required. Drive secondary spend, sales growth, and spend-per-head across all Front of House and hospitality operations. Ensure effective pricing, stock management, cash control, and reporting systems are in place and compliant with group standards. Operational Excellence & Guest Experience: Provide senior operational leadership across all Front of House, hospitality, box office, and events activity. Act as duty manager as required, leading the operation in a live, customer-facing environment. Ensure all hospitality and events activity is delivered to agreed quality, service, and brand standards. Build strong working relationships with visiting companies, tour managers, and internal stakeholders to ensure seamless delivery. Champion accessibility, inclusion, sustainability, and environmental responsibility across venue operations. People Leadership, Recruitment & Development: Lead, motivate, and performance-manage Customer Experience and hospitality teams, fostering a positive, inclusive, high-performance culture. Oversee recruitment, induction, training, and engagement of permanent and casual staff. Ensure effective workforce planning and rota management in line with budget and operational demand. Support colleagues' professional development and ensure compliance with company HR systems and processes. Health & Safety, Safeguarding & Compliance: Take overall responsibility for Health & Safety, food hygiene, licensing, safeguarding, and statutory compliance within Front of House and hospitality operations. Ensure the venue meets or exceeds internal and external audit requirements. Maintain and implement effective risk management, emergency planning, and safeguarding practices. Ensure full compliance with the company's Food Safety Management System, including HACCP procedures, cleaning rotas, and opening and closing checks. Undertake, document, review, and disseminate risk assessments relevant to Front of House and hospitality operations. Manage and implement the venue's emergency, evacuation, and invacuation procedures, including drills, training, and briefings. Act as Deputy Safeguarding Officer and a key member of the venue's emergency response structure. ABOUT YOU A self-motivated individual with a genuine passion for delivering an exceptional hospitality offer and first-class experience. To achieve this, you will inspire and lead a team to meet and exceed budgeted targets, with customer care at the heart of your departments work. The candidate must be adaptable and forward-thinking, with creative flair and meticulous attention to detail with experience in a senior level manager position. A proven and robust hospitality knowledge, including strategic planning, food and beverage management, event delivery, the development of quality customer care strategies and pricing strategies are imperative to the role. YOUR EXPERIENCE: Significant senior management experience within a theatre, live entertainment, hospitality, or visitor attraction environment Proven track record of leading, motivating, and developing large customer-facing teams, including casual and contracted staff Strong commercial and financial management experience, including budgeting, forecasting, cost control, and delivering against KPIs Proven ability to monitor and challenge food quality, service standards, menu execution, pricing, and presentation Experience of driving secondary spend, sales growth, and spend-per-head Experience reviewing stock control, wastage, portion control, and cost management Excellent people management skills, including recruitment, training, performance management, and succession planning Strong operational leadership with the ability to manage busy, high-pressure live environments Thorough knowledge of Health & Safety, food hygiene, licensing, and compliance requirements Highly organised, resilient, and adaptable, with excellent attention to detail DESIRABLE: Proven experience managing third party or contract catering/kitchen partners within a theatre, hospitality, or live events environment Familiarity with zonal till systems, stock management software, and hospitality reporting tools Experience of developing and delivering hospitality and events marketing plans in collaboration with marketing teams Understanding of sustainability initiatives within venue operations and hospitality settings Experience supporting accessibility, inclusion, and equality initiatives in customer-facing environments Knowledge of safeguarding principles and experience acting as, or supporting, a Safeguarding Officer

Clientside Asset Manager - Commercial Property. Remote-based roles covering North Yorkshire & North East Your new company A global charity is looking for support in their commercial property team covering North Yorkshire and The Northeast. Rooted in a mission of compassion, your new company provides food, shelter, emergency relief, rehabilitation services, and community programmes to those who need it. Its volunteers and officers work in some of the world's most vulnerable communities, responding to crises, supporting those affected by poverty or addiction, and advocating for social justice. Your new role To be responsible for the management of the regional property portfolio. Reporting to the Head of Corporate Real Estate, you have practical knowledge and experience of preparation of asset valuations, advising on property matters of a diverse property portfolio with over 3,000 assets. You will be working on bringing forward disposal programmes of surplus assets and acquiring assets for the portfolio to ensure it is fit for purpose. As a client-side asset manager, managing external consultants where needed, you will be working as part of a team where you will be supported to develop your professional skills and experience, as well as your own personal development through training opportunities offered. What you'll need to succeed • A qualification at degree level and, ideally, membership of an appropriate professional organisation such as the RICS • Widespread asset management and transactional experience across a variety of asset classes • Good understanding of Landlord and Tenant legislation • A proven track record in the promotion of a culture of transformation within a CRE Function, having the skill and ability to influence and persuade senior leaders and stakeholders of the need for implementing the asset management initiatives identified • Excellent communication and interpersonal skills and able to communicate well at all levels both within and outside of property. • The ability to handle large and varied workloads; customer-facing skills; excellent reporting skills, including experience and understanding of the use of databases for property management purposes. • The ability to provide detailed interpretation of deeds and detailed advice related to property ownership and tenure • Experience of liaising with local planners in order to successfully protect the interests of your client and assets • A current driving licence will be essential What you'll get in return In return, you will get a salary of between £41,861 and £45,815 depending on experience. Holidays are 25 days a year plus bank holidays. Full benefits are available on request. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Junior H&S Officer - Full training provided and strong career development opportunities Food Manufacturing business Based in County Tipperary Role Overview: We have an exciting opportunity for a Graduate or Junior Health & Safety professional to join a well-established organisation with strong community roots. Supporting an experienced H&S team, you'll help drive safety improvements and promote high standards across the business. Working closely with senior leaders and Health & Safety professionals, you'll receive excellent training, development and mentoring, making this an ideal opportunity for someone with the right attitude, enthusiasm and desire to learn and grow. Responsibilities: Support the development and implementation of health and safety strategies across the business. Assist with risk assessments, identify opportunities to reduce risk, and produce reports recommending improvements. Carry out site inspections to check policies and procedures are being executed correctly on sites in ours. Keep records of any inspections findings or accidents on site and produce statistics for managers Partake in-house training with site management/staff about health and safety issues and risks Ensure equipment is installed safely After time provide advice on a range of specialist areas such as: fire regulations, noise & safe use of machinery The right applicant must have: The ability to stay up to date with changing H&S legislations An observant and analytical personality The drive & determination to push projects through You will keep yourself up to date with new legislation and maintain a working knowledge of all Health and Safety legislation and any developments that affect our industry. Vacancy Reference: PR/(phone number removed) Vacancy Owner: Jamie Harper (url removed) (+(Apply online only) () (phone number removed)

Trading Standards Officer An excellent opportunity for a motivated Trading Standards Officer with enforcement, compliance, inspections, investigations and regulatory knowledge. FULL OR PART-QUALIFIED Applications from candidates who are fully qualified in other Trading Standards legislative areas, as well as part qualified applicants who have successfully completed or are currently undertaking food or feed modules will be considered. If you've also worked in the following roles, we'd also like to hear from you: Compliance Officer, Enforcement Officer, Regulatory Officer, Weights and Measures Officer, Animal Health Officer SALARY (Part-Qualified Grade 9): £32,347 to £34,317 per annum + Generous Benefits (see below) SALARY (Fully Qualified Grade 11): £39,865 to £43,270 per annum + Generous Benefits (see below) LOCATION: Hybrid / Matlock, Derbyshire, East Midlands JOB TYPE: Full-Time, Permanent (Part-Time Hours can be considered) WORKING HOURS: 37 Hours per Week JOB OVERVIEW We have a fantastic new job opportunity for a Trading Standards Officer to join a supportive and busy team working across food standards, feed hygiene, weights and measures, animal health and consumer protection. As a Trading Standards Officer you will help protect residents, support businesses and tackle unfair, unsafe and illegal trading practices through advice, education and enforcement. The Trading Standards Officer will undertake inspections, audits, sampling, investigations and project work, while providing clear technical advice to businesses, consumers and partner agencies. DUTIES Your duties as the Trading Standards Officer include: Inspections and Audits: Undertake inspections, audits and sampling to ensure compliance with Trading Standards legislation Investigations: Assess and investigate complaints, gather evidence and support appropriate criminal or civil enforcement action Business Advice: Provide clear, accurate and technical advice to help businesses meet their legal obligations Consumer Support: Advise consumers and community groups on Trading Standards matters and legal requirements Project Work: Participate in surveys, inspections and compliance projects designed to improve business standards Evidence Preparation: Prepare witness statements, reports and investigation documentation, giving evidence in court where required Partnership Working: Liaise with partner agencies, enforcement authorities and government departments, sharing intelligence where appropriate Record Keeping: Maintain accurate records and use relevant IT and management information systems, including ARCUS Service Improvement: Support service improvement initiatives and designated divisional functions Team Working: Work proactively and reactively under the guidance of senior officers and managers CANDIDATE REQUIREMENTS ESSENTIAL Qualifications: DTS or full DCATS qualification, including food and/or feed, or antecedents with demonstrated competency for Grade 11 appointment Part-Qualified Applicants: Completed or currently undertaking the food or feed module for Grade 9 appointment Trading Standards Knowledge: Good working knowledge across a defined range of Trading Standards functions Legislation: Ability to analyse, interpret and clearly explain technical and legal information Investigations: Experience of undertaking investigations, addressing enquiries and preparing project reports Communication Skills: Strong verbal and written communication skills with confidence dealing with businesses and the public Organisation: Ability to plan workloads, meet deadlines and work with minimal supervision as part of a team IT Skills: Good working knowledge of Microsoft Office and relevant management information systems Travel: Manual UK driving licence and access to a vehicle insured for business use DESIRABLE Specialist Knowledge: statutory weights and measures qualification Animal Health: experience with animal health and welfare Food And Feed: competency in accordance with Food and/or Feed Law Codes of Practice Complex Investigations: experience carrying out in-depth or complex Trading Standards investigations with successful outcomes Presentations: experience delivering presentations on Trading Standards topics Team Support: experience training, supervising or supporting colleagues Partnerships: experience liaising with other enforcement agencies and partner organisations BENEFITS Generous Annual Leave Scheme (25 days increasing to 30 days after 5 years' service): Ensuring a healthy work-life balance. (Grade 9) Generous Annual Leave Scheme (27 days increasing to 32 days after 5 years' service): Ensuring a healthy work-life balance. (Grade 11) Flexi Time Scheme: Up to two days flexi leave every four weeks (pro rata for part-time employees), subject to service needs Local Government Pension Scheme: Providing financial security Wellbeing Support Framework: Includes OH physician services, physiotherapy, CBT, and in-house counselling Employee Wellbeing Support: Fast track physiotherapy, confidential psychological support services, Employee Assistance Programme, and "Wisdom" app Training and Development: Opportunities for professional qualifications and ongoing training Cycle to Work Scheme: Promoting a healthy lifestyle Electric/Plug-in Hybrid Vehicle Salary Sacrifice Scheme: Encouraging environmentally friendly commuting options Derbyshire Rewards: a package of benefits and discounts APPLY TODAY By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14778 Full-Time or Part-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Matlock, Derbyshire, East Midlands. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online

This exciting role links our 350+ community organisations that receive food from us known as our Community Food Members (CFMs) with our thriving and fast-paced food operation. As the Food & Membership Operations Coordinator, you will work across the charity with the Food, Membership and Warehouse Teams, as well as our large and diverse volunteer community, to ensure CFM organisations receive a smooth, reliable and high-quality service each week. The purpose of this role is to strengthen the connection between food supply, warehouse capacity and member demand. Acting as a key cross-functional coordinator, you will help ensure that surplus food flows efficiently into the organisation and out to the communities who need it. You will support both food-sourcing and membership functions, helping resolve issues quickly, improving communication, maintaining accurate data, and ensuring operational plans are aligned across teams. Reporting to the Food Manager, with a dotted line to the Membership Manager, this role is central to improving collaboration across the organisation and ensuring FareShare South West delivers a safe, efficient and impactful service to frontline community organisations across the region. 1) Cross-Functional Coordination Support daily and weekly communication between Food, Membership and Operations regarding supply and membership demand Maintain awareness of the food pipeline, providing timely updates on incoming supply, changes, restraints, gluts or shortages. Assist the Food Manager and Membership Managers with aligning food allocation planning to member needs, operational realities and transport schedules. Help coordinate solutions to operational challenges (e.g., quality issues, storage constraints, cancellations, short-dated stock). 2) Food Sourcing Support Support the Food Manager with local food sourcing activity, particularly in administration, supplier updates and basic relationship maintenance. Be a point of contact for day-to-day supplier communication, ensuring timely responses and accurate information flow Help maintain accurate sourcing records and documentation, including volumes, quality notes and engagement history. Support awareness-raising activities about FSSW s surplus redistribution capability (e.g., events, promotional updates). Assist with capturing local supply opportunities and best practice shared through the FareShare Network and escalating them to the Food Manager. Help coordinate truck logistics schedules in partnership with Operations ensuring incoming food is aligned with capacity. Assist with food safety and compliance tasks related to local sourcing (e.g., documentation updates, supplier follow-up, recall administration) under direction from the Food Manager. 3) Member Support & Service Delivery Support member onboarding, offboarding, account updates, queries, complaints and general membership administration. Lead on resolving daily member-facing issues, including food quality concerns and product recalls, escalating where appropriate. Support food allocation writing, ensuring allocations reflect supply, need and warehouse capacity. Maintain accurate and up-to-date member information, including delivery instructions, profiles and seasonal variations. Support membership-related campaigns, events and targeted projects (e.g., HAF, bolt-on models, piloted services). Communicate supply changes, special offers and gluts/shortages clearly to members in coordination with relevant teams. 4) Data, CRM & Reporting Maintain accurate member records in Salesforce and ensure data integrity across systems. Support reporting for funders, SLT and internal operational updates, including supply, allocations, member engagement and service metrics. Track and summarise recurring issues (e.g., cancellations, quality problems, demand spikes) to support decision-making. Contribute to KPI monitoring across both Membership and Food functions. 5) Compliance, Food Safety & Member Standards Operate in accordance with the FareShare Food Safety Manual and maintain required training. Support documentation for community food member (CFM) compliance, including kitchen checks, food safety standards and follow-up actions. Conduct in-person compliance visits with member organisations as required. Provide administrative support for product recalls, safety notices and compliance related communication. Person Specification Essential Criteria Experience or knowledge working in an operational, coordination or customer/member support role Strong organisational and problem-solving skills, with the ability to prioritise effectively in a fast-paced environment. Confidence working with data and digital systems Excellent communication and relationship-building skills, able to coordinate across teams and externally Desirable Criteria Experience in food sourcing, logistics, warehousing or surplus food redistribution, or an understanding of how food supply chains operate. Knowledge of food safety, warehouse processes or compliance requirements, or a willingness to develop this expertise. Experience using Salesforce, or similar CRM systems, with confidence managing data integrity and reporting. Experience working in a charity, community food environment or membership-based service Ability to build strong working relationships across internal teams and with external partners, suppliers or community groups. Comfortable representing the organisation externally Experience supporting projects or campaigns, including administration, coordination and communication tasks. Attention to detail in compliance-related work

Do you have a flair for marketing and experience in the food industry ? Do you enjoy the more traditional forms of "offline" marketing such as print brochures, retail store POS, events, trade press, etc. This Marketing Office role is working with a leading food manufacturing business and based in Wisbech, Cambridgeshire . This is a hybrid role , working 3 days in the office and 2 days at home, where you ll play a key role in driving marketing activities across the UK and Ireland. This isn t just about making things look good it s about owning projects that shape the brand, bring products to life, and get people excited about what s on the shelves. Salary circa £45,000 plus benefits including life assurance cover 4 x salary, pension 6% matched, company sick pay and 25 days holiday (plus bank holidays). What you ll be doing: Supporting NPD, product, and brand management across fresh fruit, prepared fruit, and long shelf-life categories. Creating and delivering in-store visibility strategies. Coordinating packaging, supply chain, and factory teams on key brand projects. Organising and supervising consumer activities such as promotions, sponsorships, and brand ambassador events. Working with creative and media partners to roll out advertising and social media campaigns. Leading marketing innovation projects, including e-commerce initiatives. Reporting on market insights and consumer data (including retail panel and category management analysis). Supporting sales with customer presentations and trade materials. Managing the local marketing budget and being an active member of the wider regional and global marketing community. What we re looking for: Ideally educated to degree level in Marketing or Business Management with a marketing/sales focus. At least 3 years experience in sales, trade marketing, or marketing within the food industry (FMCG experience highly valued). Hands-on experience with UK retail, including delivering NPD and marketing campaigns with proven success. Knowledge of advertising campaign development with a 360 approach. Someone who can stay cool under pressure, juggle deadlines, and still keep a smile on their face. A confident, energetic, and creative team player who communicates effectively. This is a chance to step into a role where you ll make a direct, nationwide impact, and the opportunity to see your ideas come to life in-store. Interested? Then apply today!