Job Title: Warehouse Assistant/Driver Job Type: Permanent Location: Poole, Dorset Hours: 40 hours per week Monday Friday, 07 00 Competitive Salary & Benefits At Hayley Dexis we ve built-up our reputation over the course of the last five decades with stock, service and people at the core of everything we do. As we enter an exciting period of growth our 1300 people doing things the Hayley Way and delivering industry leading customer service are central to our success. We re proud to be an equal opportunities employer, our people truly make the difference bringing energy, expertise, and passion that help us deliver outstanding service to our customers every single day. We re excited to offer a brilliant opportunity for an enthusiastic Warehouse Assistant/Driver to support the busy team at our branch in Poole. You will join us on a full time, permanent basis and in return, you will receive a competitive salary. About the role: As our Warehouse Assistant/Driver you will support and manage our local customer base, ensuring that the onsite vending machines are fully stocked and maintained. The role will require you to commute to multiple sites, where you will be able to build strong relationships with our customers and develop your product knowledge. A vehicle will be provided during working hours. A typical working day will see you starting at our branch, picking and counting the relevant stock (PPE, tools, consumables, etc), and then driving out to multiple customer sites to replenish vending machine and consignment stock. Some deliveries will be weekly, others bi-weekly or even monthly. We are looking for enthusiastic applicants who are driven to learn new skills, and are willing and comfortable to travel and work on site. On-the-job training and job shadowing will be provided, along with opportunities for career progression. What we re looking for in our Warehouse Assistant/Driver: Valid UK driving license essential Basic computer skills Good team player Good communication skills Experience of working in a similar warehouse environment would be beneficial What you ll get in return: From 23 days annual leave (plus public/bank holidays) Life assurance cover (x2 salary) Invitation to healthcare schemes Company pension scheme Wellness programmes Uniform and PPE provided Training and development provided through our own Hayley Academy What to expect from our recruitment process: Initial screening Microsoft Teams interview with our Talent Acquisition Advisor Face to face interview either in-person or Microsoft Teams Decision outcome We ll close this role on Tuesday 23rd June, but may do so earlier if we receive strong interest so don t miss out. A final note Not sure you tick every box? Please don t let that stop you from applying. Need any reasonable adjustments? Just give our talent acquisition team a shout. Any questions on your mind? Please reach out to us at (url removed)
Jun 28, 2026
Full time
Job Title: Warehouse Assistant/Driver Job Type: Permanent Location: Poole, Dorset Hours: 40 hours per week Monday Friday, 07 00 Competitive Salary & Benefits At Hayley Dexis we ve built-up our reputation over the course of the last five decades with stock, service and people at the core of everything we do. As we enter an exciting period of growth our 1300 people doing things the Hayley Way and delivering industry leading customer service are central to our success. We re proud to be an equal opportunities employer, our people truly make the difference bringing energy, expertise, and passion that help us deliver outstanding service to our customers every single day. We re excited to offer a brilliant opportunity for an enthusiastic Warehouse Assistant/Driver to support the busy team at our branch in Poole. You will join us on a full time, permanent basis and in return, you will receive a competitive salary. About the role: As our Warehouse Assistant/Driver you will support and manage our local customer base, ensuring that the onsite vending machines are fully stocked and maintained. The role will require you to commute to multiple sites, where you will be able to build strong relationships with our customers and develop your product knowledge. A vehicle will be provided during working hours. A typical working day will see you starting at our branch, picking and counting the relevant stock (PPE, tools, consumables, etc), and then driving out to multiple customer sites to replenish vending machine and consignment stock. Some deliveries will be weekly, others bi-weekly or even monthly. We are looking for enthusiastic applicants who are driven to learn new skills, and are willing and comfortable to travel and work on site. On-the-job training and job shadowing will be provided, along with opportunities for career progression. What we re looking for in our Warehouse Assistant/Driver: Valid UK driving license essential Basic computer skills Good team player Good communication skills Experience of working in a similar warehouse environment would be beneficial What you ll get in return: From 23 days annual leave (plus public/bank holidays) Life assurance cover (x2 salary) Invitation to healthcare schemes Company pension scheme Wellness programmes Uniform and PPE provided Training and development provided through our own Hayley Academy What to expect from our recruitment process: Initial screening Microsoft Teams interview with our Talent Acquisition Advisor Face to face interview either in-person or Microsoft Teams Decision outcome We ll close this role on Tuesday 23rd June, but may do so earlier if we receive strong interest so don t miss out. A final note Not sure you tick every box? Please don t let that stop you from applying. Need any reasonable adjustments? Just give our talent acquisition team a shout. Any questions on your mind? Please reach out to us at (url removed)
Title: Technical Security Advisor Department: Procode IT Location: Hybrid - Commutable distance of our Chandlers Ford Office Salary: Circa £60k + Discretionary Bonus Scheme Sponsorship: Unfortunately, we are unable to offer sponsorship for this role Do you have an interest in emerging technologies, particularly AI, and how to secure them? Are you comfortable advising stakeholders across IT, engineering, and the wider business? If so, this could be the role for you! About us We are a leading UK technology company delivering transformative, data driven solutions for the energy sector and beyond. With two decades of experience, we help organisations unlock the power of smart data to improve efficiency, reduce cost to serve, and enhance customer experience . Trusted by millions of households and major industry partners, our innovative platforms and energy data management solutions support a smarter, more sustainable future. Our passionate team of problem solvers is committed to building technology that truly makes a difference, and our promise is to put customers at the heart of everything we do. What does this role involve? As a Technical Security Advisor, you'll sit at the centre of delivery , working alongside the business teams to make sure everything we design, build, and adopt is secure by default. You'll review solutions before they go live, challenge where needed, and give clear approval where standards are met. You'll shape how we think about security , defining standards, improving controls, and making sure documentation is practical, relevant, and used. A big part of the role is understanding risk. You'll identify where we're exposed, work with teams to fix it in a pragmatic way, and track how well those controls are actually working over time . You'll also support accreditation and ensure anything new , whether it's software, infrastructure, or platforms , meets the right level of assurance before it's introduced. As the organisation evolves, so will the technology. You'll help us stay ahead, particularly when it comes to AI and automation. That means making sure AI tools and bots are designed securely, protecting against risks like data leakage, misuse, and unauthorised access, and putting the right guardrails in place so teams can use them safely and confidently. Who are we looking for? We're looking for someone who understands security in the real world , someone who can balance risk with delivery and give clear, practical advice that teams can act on. You'll already have experience in a technical security, assurance, or architecture role, with a solid grasp of how to secure modern environments across applications, infrastructure, and cloud. You're comfortable reviewing designs, challenging decisions, and signing off when things meet the right standard. You know how to turn complex security concepts into straightforward guidance, and you build trust with stakeholders by being clear, pragmatic, and collaborative. You're someone people come to for advice , not just because of what you know, but how you work. You'll also be curious about what's next. Whether it's AI, new tooling, or evolving threats, you keep up to date and think about how to apply that knowledge in a way that genuinely improves security, not just adds complexity. Most importantly, you're proactive. You spot gaps, suggest better ways of doing things, and take ownership of improving how security is embedded across the organisation. To be successful in this role you will be required to pass an enhanced security vetting process. B enefits - available from day one ! Bonus Scheme, made up of personal and company elements. Career progression, we're an expanding organisation . 25 days annual leave plus bank holidays. Pension scheme, company contribution at 4% of your salary when you contribute 5% . Our Chandlers Ford office offers access to a free, fully equipped onsite gym, along with showers and changing facilities . The opportunity to win tickets to major outdoor events including, gigs and shows at arenas around the UK. We offer an EV car scheme. Qualifying terms and conditions apply . A health care scheme that includes dental, eye care, treatments, and diagnostics health consultations. Death in service - we pay three times your annual salary to your designated next of kin, giving them peace of mind should you sadly pass away during service . Employee Assistance Programme with access to counselling support, legal and financial advice 24/7 365 days a year, as well as a GP line and Your Care. We also offer all our staff a paid volunteering day every year. Plus, the chance to be involved in various fund-raising opportunities. Our employees, just like our customers come from all walks of life , and we're fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self. The Luxion Group comprises of the following companies - Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.
Jun 27, 2026
Full time
Title: Technical Security Advisor Department: Procode IT Location: Hybrid - Commutable distance of our Chandlers Ford Office Salary: Circa £60k + Discretionary Bonus Scheme Sponsorship: Unfortunately, we are unable to offer sponsorship for this role Do you have an interest in emerging technologies, particularly AI, and how to secure them? Are you comfortable advising stakeholders across IT, engineering, and the wider business? If so, this could be the role for you! About us We are a leading UK technology company delivering transformative, data driven solutions for the energy sector and beyond. With two decades of experience, we help organisations unlock the power of smart data to improve efficiency, reduce cost to serve, and enhance customer experience . Trusted by millions of households and major industry partners, our innovative platforms and energy data management solutions support a smarter, more sustainable future. Our passionate team of problem solvers is committed to building technology that truly makes a difference, and our promise is to put customers at the heart of everything we do. What does this role involve? As a Technical Security Advisor, you'll sit at the centre of delivery , working alongside the business teams to make sure everything we design, build, and adopt is secure by default. You'll review solutions before they go live, challenge where needed, and give clear approval where standards are met. You'll shape how we think about security , defining standards, improving controls, and making sure documentation is practical, relevant, and used. A big part of the role is understanding risk. You'll identify where we're exposed, work with teams to fix it in a pragmatic way, and track how well those controls are actually working over time . You'll also support accreditation and ensure anything new , whether it's software, infrastructure, or platforms , meets the right level of assurance before it's introduced. As the organisation evolves, so will the technology. You'll help us stay ahead, particularly when it comes to AI and automation. That means making sure AI tools and bots are designed securely, protecting against risks like data leakage, misuse, and unauthorised access, and putting the right guardrails in place so teams can use them safely and confidently. Who are we looking for? We're looking for someone who understands security in the real world , someone who can balance risk with delivery and give clear, practical advice that teams can act on. You'll already have experience in a technical security, assurance, or architecture role, with a solid grasp of how to secure modern environments across applications, infrastructure, and cloud. You're comfortable reviewing designs, challenging decisions, and signing off when things meet the right standard. You know how to turn complex security concepts into straightforward guidance, and you build trust with stakeholders by being clear, pragmatic, and collaborative. You're someone people come to for advice , not just because of what you know, but how you work. You'll also be curious about what's next. Whether it's AI, new tooling, or evolving threats, you keep up to date and think about how to apply that knowledge in a way that genuinely improves security, not just adds complexity. Most importantly, you're proactive. You spot gaps, suggest better ways of doing things, and take ownership of improving how security is embedded across the organisation. To be successful in this role you will be required to pass an enhanced security vetting process. B enefits - available from day one ! Bonus Scheme, made up of personal and company elements. Career progression, we're an expanding organisation . 25 days annual leave plus bank holidays. Pension scheme, company contribution at 4% of your salary when you contribute 5% . Our Chandlers Ford office offers access to a free, fully equipped onsite gym, along with showers and changing facilities . The opportunity to win tickets to major outdoor events including, gigs and shows at arenas around the UK. We offer an EV car scheme. Qualifying terms and conditions apply . A health care scheme that includes dental, eye care, treatments, and diagnostics health consultations. Death in service - we pay three times your annual salary to your designated next of kin, giving them peace of mind should you sadly pass away during service . Employee Assistance Programme with access to counselling support, legal and financial advice 24/7 365 days a year, as well as a GP line and Your Care. We also offer all our staff a paid volunteering day every year. Plus, the chance to be involved in various fund-raising opportunities. Our employees, just like our customers come from all walks of life , and we're fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self. The Luxion Group comprises of the following companies - Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.
Lead Radiation Protection Adviser DRPS Location: PO12 2DL, located in Alverstoke (near Lee-On-Solent, Gosport) with free onsite parking. Package: 62,210 - 75,000 (depending on your suitability, qualifications, and level of experience) Working pattern: We will consider flexible working requests so that your work may fit in with your lifestyle. Just let us know your preferred working pattern on your application. Ready to play your part? At AWE, it's not just a job, it's far more than that. Our shared purpose is to help keep the nation safe. Could this role be the opportunity for you to play your part? AWE is currently recruiting for a Lead Radiation Protection Adviser (RPA) within the Defence Radiation Protection Services (DRPS) group at AWE Alverstoke. DRPS provides the Ministry of Defence and commercial customers with technical and advisory services on all aspects of ionising and non-ionising radiation protection. The purpose of this role is to lead our DRPS RPA Body, lead on Radiation Protection issues for Defence and other external customers and our practices at Alverstoke, and act as owner for RP policies and procedures, driving improvements and innovation. As Lead RPA within DRPS, you will strategically lead the delivery of radiation protection and associated services at DRPS. You will ensure that DRPS radiation protection and dosimetry practices are technically justified and meet the required technical and regulatory standards. Responsibilities include: Strategically leading efforts to develop and enhance radiation protection, health physics, radiological metrology and/or dosimetry services across DRPS and Defence Contributing to national and international initiatives to improve radiation protection practices Promoting and communicating technical developments within radiation protection, radiological metrology and/or dosimetry across DRPS and the wider professional community Providing leadership and oversight of the Radiation Protection Advice and Policy capability within DRPS Leading by example, demonstrating positive behaviours and actively supporting organisational change Maintaining and promoting high standards in environment, safety, health, security and quality, while fostering strong teamwork Undertaking additional accountabilities as defined under Chief Engineer Management Arrangements, including roles within Company Design and Technical Authorities as detailed in the company management system Who are we looking for? We would be interested in hearing from candidates who can demonstrate knowledge or experience the following: Experience of both people and technical leadership Technical knowledge of the subject matter profession of the group Strong communication skills and able to work with a variety of stakeholders Commitment and drive for improvements Strategic thinking Strong leadership skills Candidates must be willing and able to obtain and maintain the necessary security clearance for the role and should be prepared to support an on-call role for emergency response. Work hard, be rewarded: We ask a lot and set the bar high because our work truly matters. In return we offer balance, with award winning benefits including: 270 hours of annual leave. Market leading contributory pension scheme (we will pay between 9% and 13% of your pensionable pay depending on your contributions). Family friendly policies: Maternity Leave - 39 Weeks Full Pay and Paternity Leave - 4 Weeks Full Pay. Opportunities for Professional Career Development including funding for annual membership of a relevant professional body. Employee Assistance Programme and Occupational Health Services. Life Assurance (4 x annual salary). Discounts - access to savings on a wide range of everyday spending. Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring. The 'Working at AWE' page on our website is where you can find full details in the 'AWE Benefits Guide'.
Jun 27, 2026
Full time
Lead Radiation Protection Adviser DRPS Location: PO12 2DL, located in Alverstoke (near Lee-On-Solent, Gosport) with free onsite parking. Package: 62,210 - 75,000 (depending on your suitability, qualifications, and level of experience) Working pattern: We will consider flexible working requests so that your work may fit in with your lifestyle. Just let us know your preferred working pattern on your application. Ready to play your part? At AWE, it's not just a job, it's far more than that. Our shared purpose is to help keep the nation safe. Could this role be the opportunity for you to play your part? AWE is currently recruiting for a Lead Radiation Protection Adviser (RPA) within the Defence Radiation Protection Services (DRPS) group at AWE Alverstoke. DRPS provides the Ministry of Defence and commercial customers with technical and advisory services on all aspects of ionising and non-ionising radiation protection. The purpose of this role is to lead our DRPS RPA Body, lead on Radiation Protection issues for Defence and other external customers and our practices at Alverstoke, and act as owner for RP policies and procedures, driving improvements and innovation. As Lead RPA within DRPS, you will strategically lead the delivery of radiation protection and associated services at DRPS. You will ensure that DRPS radiation protection and dosimetry practices are technically justified and meet the required technical and regulatory standards. Responsibilities include: Strategically leading efforts to develop and enhance radiation protection, health physics, radiological metrology and/or dosimetry services across DRPS and Defence Contributing to national and international initiatives to improve radiation protection practices Promoting and communicating technical developments within radiation protection, radiological metrology and/or dosimetry across DRPS and the wider professional community Providing leadership and oversight of the Radiation Protection Advice and Policy capability within DRPS Leading by example, demonstrating positive behaviours and actively supporting organisational change Maintaining and promoting high standards in environment, safety, health, security and quality, while fostering strong teamwork Undertaking additional accountabilities as defined under Chief Engineer Management Arrangements, including roles within Company Design and Technical Authorities as detailed in the company management system Who are we looking for? We would be interested in hearing from candidates who can demonstrate knowledge or experience the following: Experience of both people and technical leadership Technical knowledge of the subject matter profession of the group Strong communication skills and able to work with a variety of stakeholders Commitment and drive for improvements Strategic thinking Strong leadership skills Candidates must be willing and able to obtain and maintain the necessary security clearance for the role and should be prepared to support an on-call role for emergency response. Work hard, be rewarded: We ask a lot and set the bar high because our work truly matters. In return we offer balance, with award winning benefits including: 270 hours of annual leave. Market leading contributory pension scheme (we will pay between 9% and 13% of your pensionable pay depending on your contributions). Family friendly policies: Maternity Leave - 39 Weeks Full Pay and Paternity Leave - 4 Weeks Full Pay. Opportunities for Professional Career Development including funding for annual membership of a relevant professional body. Employee Assistance Programme and Occupational Health Services. Life Assurance (4 x annual salary). Discounts - access to savings on a wide range of everyday spending. Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring. The 'Working at AWE' page on our website is where you can find full details in the 'AWE Benefits Guide'.
Are you an accountant working within practice who wants to take that next step towards becoming a Senior Client Manager? If yes, this might be worth a read This opportunity sits within a forward-thinking firm in Waterlooville that grew by an impressive 40% last year and is now strengthening its team with a Senior Client Manager who can help ease review bottlenecks and support continued expansion, being the 'number 2' to the partners. This role would be ideal for an accountant who wants to keep growing in experience, gain wider exposure to client interaction with a clear path to Senior Client Manager.We are looking for a Senior Client Manager who enjoys reviewing work, supporting team members and ensuring the smooth flow of a growing practice. This friendly and ambitious practice prioritises employee wellbeing, offers generous holiday allowances and operates with a collaborative, modern mindset where flexibility and trust underpin how the team works.As the Senior Client Manager, you will initially take a hands-on approach to producing accounts while supporting junior team members and managing workflow across the team. However, this position will transition quickly into a predominantly review-focused role, giving you ownership of quality assurance and advisory-level oversight. Reporting to the Client Director, you will: Review team output (approximately 50 percent), including year-end accounts, personal tax returns and P11Ds Produce accounts (approximately 50 percent) before transitioning into a review-heavy role Manage workload and workflow across the team efficiently Mentor junior team members and support their ongoing development Collaborate with Directors to strengthen client service and refine internal processes What you need Studier, QBEs, AAT, fully qualified ACA, ACCA - it's more about your soft skills and drive to keep learning Strong technical accounting skills and confidence in your capability Experience in a similar role, such as Client Accountant, Client Manager (Accountancy Practice), Practice Senior, Senior Accountant, Accounts Manager or Client Advisor Experience within an accountancy practice is essential Familiarity with Xero and the ability to manage a dynamic, fast-growing portfolio What you will receive Up to three remote working days per week (you choose the days) Flexible working hours to support your lifestyle Targeted training based on your goals and areas of interest 24 days holiday plus bank holidays, with the option to buy up to five additional days (increasing with service) Onsite parking when in the office Free food and access to free counselling Full study package should you so wish A modern and supportive working culture with no timesheets If you would like to find out more, please apply with your CV or LinkedIn PDF. We look forward to hearing from you.We take your application seriously and we respond to every application because getting a job is hard enough. The Niche Partnership is acting as a recruitment business in relation to this role. The Niche Partnership complies with all relevant UK legislation and does not discriminate on any protected characteristics. By completing the application process, you agree to the terms outlined in our Privacy Notice and that The Niche Partnership may contact you regarding work-finding services. Our Privacy Notice can be viewed under the Privacy tab on our website.
Jun 27, 2026
Full time
Are you an accountant working within practice who wants to take that next step towards becoming a Senior Client Manager? If yes, this might be worth a read This opportunity sits within a forward-thinking firm in Waterlooville that grew by an impressive 40% last year and is now strengthening its team with a Senior Client Manager who can help ease review bottlenecks and support continued expansion, being the 'number 2' to the partners. This role would be ideal for an accountant who wants to keep growing in experience, gain wider exposure to client interaction with a clear path to Senior Client Manager.We are looking for a Senior Client Manager who enjoys reviewing work, supporting team members and ensuring the smooth flow of a growing practice. This friendly and ambitious practice prioritises employee wellbeing, offers generous holiday allowances and operates with a collaborative, modern mindset where flexibility and trust underpin how the team works.As the Senior Client Manager, you will initially take a hands-on approach to producing accounts while supporting junior team members and managing workflow across the team. However, this position will transition quickly into a predominantly review-focused role, giving you ownership of quality assurance and advisory-level oversight. Reporting to the Client Director, you will: Review team output (approximately 50 percent), including year-end accounts, personal tax returns and P11Ds Produce accounts (approximately 50 percent) before transitioning into a review-heavy role Manage workload and workflow across the team efficiently Mentor junior team members and support their ongoing development Collaborate with Directors to strengthen client service and refine internal processes What you need Studier, QBEs, AAT, fully qualified ACA, ACCA - it's more about your soft skills and drive to keep learning Strong technical accounting skills and confidence in your capability Experience in a similar role, such as Client Accountant, Client Manager (Accountancy Practice), Practice Senior, Senior Accountant, Accounts Manager or Client Advisor Experience within an accountancy practice is essential Familiarity with Xero and the ability to manage a dynamic, fast-growing portfolio What you will receive Up to three remote working days per week (you choose the days) Flexible working hours to support your lifestyle Targeted training based on your goals and areas of interest 24 days holiday plus bank holidays, with the option to buy up to five additional days (increasing with service) Onsite parking when in the office Free food and access to free counselling Full study package should you so wish A modern and supportive working culture with no timesheets If you would like to find out more, please apply with your CV or LinkedIn PDF. We look forward to hearing from you.We take your application seriously and we respond to every application because getting a job is hard enough. The Niche Partnership is acting as a recruitment business in relation to this role. The Niche Partnership complies with all relevant UK legislation and does not discriminate on any protected characteristics. By completing the application process, you agree to the terms outlined in our Privacy Notice and that The Niche Partnership may contact you regarding work-finding services. Our Privacy Notice can be viewed under the Privacy tab on our website.
Deerfoot Recruitment Solutions Limited
City, London
ServiceNow Architect Location: UK-wide office locations available (Hybrid - 2 days onsite) Salary: 70,000 - 120,000 + Training & Excellent Benefits Job Type: Permanent Deerfoot Recruitment is supporting a leading global technology and consulting organisation in the search for an experienced ServiceNow Architect to join its growing UK team. This is an excellent opportunity for a talented ServiceNow professional to play a key role in designing and delivering innovative solutions for enterprise clients. Working within a collaborative and highly skilled team, the successful candidate will help shape and transform customer platforms, driving improvements in business processes and user experience. Key Responsibilities Lead the design and architecture of ServiceNow solutions, including custom applications and integrations. Collaborate with stakeholders and technical teams to translate business requirements into scalable technical designs. Oversee the configuration and customisation of ServiceNow modules, including ITSM, ITOM and HRSD. Ensure architectural consistency and best practice across ServiceNow platforms. Provide technical leadership and mentoring to development teams. Keep abreast of ServiceNow releases and emerging capabilities to support ongoing innovation. Skills & Experience Required Proven experience in ServiceNow architecture and development. Strong background in designing and implementing ServiceNow solutions across multiple modules. Knowledge of JavaScript, HTML and CSS. ServiceNow CAD and/or CIS certifications are desirable, although equivalent practical experience will also be considered. Excellent communication and stakeholder management skills. What's on Offer? Competitive salary of 70,000 - 120,000. Comprehensive benefits package. Ongoing training and professional development opportunities. Hybrid working model with a blend of home working, office collaboration and client-site engagement. The opportunity to work on large-scale digital transformation programmes within a supportive and inclusive environment. This role can be based from a choice of UK office locations including London, Birmingham, Manchester, Leeds, Glasgow, Newcastle, Liverpool, Bath, Telford, Warrington, Woking, Worthing and others. To find out more or apply, please contact Deerfoot Recruitment today. ServiceNow Solutions Architect / ServiceNow Technical Architect / Senior ServiceNow Architect / ServiceNow Platform Architect / ServiceNow Enterprise Architect / ServiceNow Lead Architect / ServiceNow Solution Designer / ServiceNow Principal Architect/ ServiceNow Consulting Architect / ServiceNow Advisory Architect / ServiceNow Transformation Architect / ServiceNow Digital Solutions Architect / ServiceNow Practice Architect Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
Jun 26, 2026
Full time
ServiceNow Architect Location: UK-wide office locations available (Hybrid - 2 days onsite) Salary: 70,000 - 120,000 + Training & Excellent Benefits Job Type: Permanent Deerfoot Recruitment is supporting a leading global technology and consulting organisation in the search for an experienced ServiceNow Architect to join its growing UK team. This is an excellent opportunity for a talented ServiceNow professional to play a key role in designing and delivering innovative solutions for enterprise clients. Working within a collaborative and highly skilled team, the successful candidate will help shape and transform customer platforms, driving improvements in business processes and user experience. Key Responsibilities Lead the design and architecture of ServiceNow solutions, including custom applications and integrations. Collaborate with stakeholders and technical teams to translate business requirements into scalable technical designs. Oversee the configuration and customisation of ServiceNow modules, including ITSM, ITOM and HRSD. Ensure architectural consistency and best practice across ServiceNow platforms. Provide technical leadership and mentoring to development teams. Keep abreast of ServiceNow releases and emerging capabilities to support ongoing innovation. Skills & Experience Required Proven experience in ServiceNow architecture and development. Strong background in designing and implementing ServiceNow solutions across multiple modules. Knowledge of JavaScript, HTML and CSS. ServiceNow CAD and/or CIS certifications are desirable, although equivalent practical experience will also be considered. Excellent communication and stakeholder management skills. What's on Offer? Competitive salary of 70,000 - 120,000. Comprehensive benefits package. Ongoing training and professional development opportunities. Hybrid working model with a blend of home working, office collaboration and client-site engagement. The opportunity to work on large-scale digital transformation programmes within a supportive and inclusive environment. This role can be based from a choice of UK office locations including London, Birmingham, Manchester, Leeds, Glasgow, Newcastle, Liverpool, Bath, Telford, Warrington, Woking, Worthing and others. To find out more or apply, please contact Deerfoot Recruitment today. ServiceNow Solutions Architect / ServiceNow Technical Architect / Senior ServiceNow Architect / ServiceNow Platform Architect / ServiceNow Enterprise Architect / ServiceNow Lead Architect / ServiceNow Solution Designer / ServiceNow Principal Architect/ ServiceNow Consulting Architect / ServiceNow Advisory Architect / ServiceNow Transformation Architect / ServiceNow Digital Solutions Architect / ServiceNow Practice Architect Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
Client Relationship Manager (Subject Matter Expert) Location: Poole (Head Office) Contract: Permanent, Full Time - Monday - Friday An exciting opportunity has arisen for an experienced Client Relationship Manager to join a fast-paced, forward-thinking organisation operating within a global, high-end product environment. This role is ideal for a commercially minded account management professional with a passion for delivering exceptional service and driving growth across premium or luxury-led accounts. The Role You will act as a trusted advisor and subject matter expert, managing and developing key client relationships while identifying opportunities to grow revenue and enhance profitability. This is a highly commercial position, requiring strong analytical capability alongside first-class relationship management skills. Key Responsibilities Manage and nurture relationships with key accounts, acting as the primary point of contact Drive sales performance while maintaining strong control over margins and profitability Analyse pricing strategies, cost structures, and revenue streams to inform decision making Identify opportunities for account growth, including upselling and cross-selling Deliver a tailored, high-quality client experience aligned with premium brand expectations Collaborate internally with sales, marketing, and operations teams to ensure seamless delivery Monitor market trends and competitor activity to inform strategic planning Produce performance reports, forecasts, and account development plans Commercial Focus Maintain a clear understanding of financial performance, ensuring all activity supports sustainable margin growth Balance customer satisfaction with commercial outcomes, particularly in pricing and negotiations Track and report on key KPIs including revenue, margin, and client retention About You Proven experience in account management, ideally within luxury, premium retail, or a similar sector Strong commercial awareness with experience managing margins and financial performance Excellent communication and relationship-building skills Customer-centric mindset with a commitment to delivering exceptional service Confident analysing data and translating insights into strategy Highly organised with strong attention to detail Comfortable working in a fast-paced environment and managing multiple priorities Proficient in Excel and IT systems What's On Offer Modern, collaborative office environment Monthly profit share bonus scheme 30 days holiday (including bank holidays) Company sick pay Free onsite parking Employee perks and discounts scheme Free lunch every Friday Cycle to Work scheme Birthday vouchers Subsidised workplace massage Employee Assistance Programme This is a fantastic opportunity to join a business that values innovation, teamwork, and high performance, offering genuine scope to make an impact and grow your career. If you're a driven account manager with a passion for premium client service and commercial success, we'd love to hear from you.
Jun 26, 2026
Full time
Client Relationship Manager (Subject Matter Expert) Location: Poole (Head Office) Contract: Permanent, Full Time - Monday - Friday An exciting opportunity has arisen for an experienced Client Relationship Manager to join a fast-paced, forward-thinking organisation operating within a global, high-end product environment. This role is ideal for a commercially minded account management professional with a passion for delivering exceptional service and driving growth across premium or luxury-led accounts. The Role You will act as a trusted advisor and subject matter expert, managing and developing key client relationships while identifying opportunities to grow revenue and enhance profitability. This is a highly commercial position, requiring strong analytical capability alongside first-class relationship management skills. Key Responsibilities Manage and nurture relationships with key accounts, acting as the primary point of contact Drive sales performance while maintaining strong control over margins and profitability Analyse pricing strategies, cost structures, and revenue streams to inform decision making Identify opportunities for account growth, including upselling and cross-selling Deliver a tailored, high-quality client experience aligned with premium brand expectations Collaborate internally with sales, marketing, and operations teams to ensure seamless delivery Monitor market trends and competitor activity to inform strategic planning Produce performance reports, forecasts, and account development plans Commercial Focus Maintain a clear understanding of financial performance, ensuring all activity supports sustainable margin growth Balance customer satisfaction with commercial outcomes, particularly in pricing and negotiations Track and report on key KPIs including revenue, margin, and client retention About You Proven experience in account management, ideally within luxury, premium retail, or a similar sector Strong commercial awareness with experience managing margins and financial performance Excellent communication and relationship-building skills Customer-centric mindset with a commitment to delivering exceptional service Confident analysing data and translating insights into strategy Highly organised with strong attention to detail Comfortable working in a fast-paced environment and managing multiple priorities Proficient in Excel and IT systems What's On Offer Modern, collaborative office environment Monthly profit share bonus scheme 30 days holiday (including bank holidays) Company sick pay Free onsite parking Employee perks and discounts scheme Free lunch every Friday Cycle to Work scheme Birthday vouchers Subsidised workplace massage Employee Assistance Programme This is a fantastic opportunity to join a business that values innovation, teamwork, and high performance, offering genuine scope to make an impact and grow your career. If you're a driven account manager with a passion for premium client service and commercial success, we'd love to hear from you.
South Norfolk and Broadland Council
Norwich, Norfolk
Our dedicated Housing Team have a strong track record of helping customers and partners prevent homelessness across our districts, and we are now looking for 3 full time Housing Move On & Floating Support Advisors to make a real difference. In this role you will provide tailored support to individuals and families to reduce their reliance on temporary accommodation, and where possible, prevent the need for it altogether. The role focuses on empowering customers into tenancies in both the private and social rented housing sectors, and offer tenancy sustainment support after move-on to promote long-term stability This role requires strong decision-making, risk awareness, and a solid understanding of housing legislation and tenancies in order to support vulnerable households whilst also protecting revenue streams. The work undertaken by the postholder directly influences and impacts the effectiveness and workload of multiple teams to include Housing Management, Income Officers, Housing & Benefits Advisors, Benefits, Revenues, Early Help, Finance, Legal Services, Safeguarding, Customers Services and many external support agencies. This role operates in demanding and sometimes challenging conditions, including regular visits to TA properties which demand adherence to lone working protocols. It requires working to tight deadlines with high workloads and can be emotionally challenging particularly when working with complex and vulnerable residents and requires resilience and self-awareness from the post holder. What We're Looking For We're seeking a proactive and well-organised individual who can build effective relationships with residents, colleagues and stakeholders and who is confident working in partnership with a range of stakeholders. This is a dynamic, fast-paced role that requires flexibility, adaptability, and the ability to navigate complex situations while delivering effective solutions. Closing Date: 05/07/2026 Interview Date: 17/07/2026 Why Join Us? We offer flexible working hours for most office-based roles, allowing for a healthy work-life balance. As part of our team, you will enjoy a range of employee benefits, including free onsite parking, employee discounts, a competitive holiday allowance, wellbeing initiatives, and the opportunity to join the Local Government Pension Scheme. You will be joining a progressive and supportive organisation that is committed to making a positive impact on the communities we serve. The Councils reserve the right to close any and all vacancies at any time if there is judged to be a sufficient number of applications received. South Norfolk and Broadland Councils are committed to promoting the welfare of children and vulnerable adults and all applicants must be willing to undergo appropriate checks for the position, including checks with past employers and the Disclosure and Barring Service.
Jun 26, 2026
Full time
Our dedicated Housing Team have a strong track record of helping customers and partners prevent homelessness across our districts, and we are now looking for 3 full time Housing Move On & Floating Support Advisors to make a real difference. In this role you will provide tailored support to individuals and families to reduce their reliance on temporary accommodation, and where possible, prevent the need for it altogether. The role focuses on empowering customers into tenancies in both the private and social rented housing sectors, and offer tenancy sustainment support after move-on to promote long-term stability This role requires strong decision-making, risk awareness, and a solid understanding of housing legislation and tenancies in order to support vulnerable households whilst also protecting revenue streams. The work undertaken by the postholder directly influences and impacts the effectiveness and workload of multiple teams to include Housing Management, Income Officers, Housing & Benefits Advisors, Benefits, Revenues, Early Help, Finance, Legal Services, Safeguarding, Customers Services and many external support agencies. This role operates in demanding and sometimes challenging conditions, including regular visits to TA properties which demand adherence to lone working protocols. It requires working to tight deadlines with high workloads and can be emotionally challenging particularly when working with complex and vulnerable residents and requires resilience and self-awareness from the post holder. What We're Looking For We're seeking a proactive and well-organised individual who can build effective relationships with residents, colleagues and stakeholders and who is confident working in partnership with a range of stakeholders. This is a dynamic, fast-paced role that requires flexibility, adaptability, and the ability to navigate complex situations while delivering effective solutions. Closing Date: 05/07/2026 Interview Date: 17/07/2026 Why Join Us? We offer flexible working hours for most office-based roles, allowing for a healthy work-life balance. As part of our team, you will enjoy a range of employee benefits, including free onsite parking, employee discounts, a competitive holiday allowance, wellbeing initiatives, and the opportunity to join the Local Government Pension Scheme. You will be joining a progressive and supportive organisation that is committed to making a positive impact on the communities we serve. The Councils reserve the right to close any and all vacancies at any time if there is judged to be a sufficient number of applications received. South Norfolk and Broadland Councils are committed to promoting the welfare of children and vulnerable adults and all applicants must be willing to undergo appropriate checks for the position, including checks with past employers and the Disclosure and Barring Service.
CUSTOMER SERVICE ADVISOR TALKE - £26,500 plus performance bonus after 6 months Due to continued success, we are working with a fantastic company who require fantastic Customer Service Advisors to join their team. The company offers exceptional ongoing training and career progression. With further major growth plans in place, this is the perfect time to get on board and be a key player in their success. Previous experience is preferred but if you are confident on the phone and have the passion for customer service and helping people this could be the role for you. COMPANY BACKGROUND Our client is a leading independent company that works on a national basis. They offer a market leading customer service experience. Great customer service is at the heart of the business. Entering their 10th year of trading, they have continued to grow and gain a reputation for offering a competitive service and second to none customer service. This is a family run business and every single employee is a member of that family, as are the customers. CUSTOMER SERVICE JOB PURPOSE Develop a culture of customer satisfaction through timely and thorough handling of complaints, queries and general enquiries. Working in a fast-paced environment, to address customer issues via the telephone or email. CUSTOMER SERVICE DUTIES Dealing with high volume incoming calls Resolving customer issues in a timely manner Liaise with external contractors to arrange and manager resolutions to the queries raised Dealing with a variety of questions and queries Promoting the benefits of using the services the company provides Assisting with contract renewals and retaining customers Dealing with complaints Maintaining accurate customer records using the inhouse system CUSTOMER SERVICE REQUIREMENTS Excellent communication skills You must have experience dealing with customers on the telephone Able to manage and conclude difficult calls and complaints with empathy and understanding Passionate about helping people Team player Able to work in a fast-paced environment Excellent PC skills Problem solver Patient Able to work under pressure Due to location, it is preferred you have you own transport PACKAGE AND BENEFITS Week One Shifts: 8am-4.30pm Week Two Shifts: 9am 5.30pm Week Three Shifts: 10.30am-7pm Working 1 in 3 Saturdays per month (9am-5pm) with a day off in lieu 20 days holiday plus Bank Holidays Onsite Parking £(phone number removed) plus performance bonus Fantastic opportunity to build a career Recreational break out rooms Excellent ongoing training and support Fun days and events Feel valued everyday Recognition awards Follow us on twitter In respect to the above role(s), Anderson Wright Consulting Ltd operates as an Employment Agency CUSTOMER SERVICE ADVISOR TALKE £26,500 plus performance bonus
Jun 25, 2026
Full time
CUSTOMER SERVICE ADVISOR TALKE - £26,500 plus performance bonus after 6 months Due to continued success, we are working with a fantastic company who require fantastic Customer Service Advisors to join their team. The company offers exceptional ongoing training and career progression. With further major growth plans in place, this is the perfect time to get on board and be a key player in their success. Previous experience is preferred but if you are confident on the phone and have the passion for customer service and helping people this could be the role for you. COMPANY BACKGROUND Our client is a leading independent company that works on a national basis. They offer a market leading customer service experience. Great customer service is at the heart of the business. Entering their 10th year of trading, they have continued to grow and gain a reputation for offering a competitive service and second to none customer service. This is a family run business and every single employee is a member of that family, as are the customers. CUSTOMER SERVICE JOB PURPOSE Develop a culture of customer satisfaction through timely and thorough handling of complaints, queries and general enquiries. Working in a fast-paced environment, to address customer issues via the telephone or email. CUSTOMER SERVICE DUTIES Dealing with high volume incoming calls Resolving customer issues in a timely manner Liaise with external contractors to arrange and manager resolutions to the queries raised Dealing with a variety of questions and queries Promoting the benefits of using the services the company provides Assisting with contract renewals and retaining customers Dealing with complaints Maintaining accurate customer records using the inhouse system CUSTOMER SERVICE REQUIREMENTS Excellent communication skills You must have experience dealing with customers on the telephone Able to manage and conclude difficult calls and complaints with empathy and understanding Passionate about helping people Team player Able to work in a fast-paced environment Excellent PC skills Problem solver Patient Able to work under pressure Due to location, it is preferred you have you own transport PACKAGE AND BENEFITS Week One Shifts: 8am-4.30pm Week Two Shifts: 9am 5.30pm Week Three Shifts: 10.30am-7pm Working 1 in 3 Saturdays per month (9am-5pm) with a day off in lieu 20 days holiday plus Bank Holidays Onsite Parking £(phone number removed) plus performance bonus Fantastic opportunity to build a career Recreational break out rooms Excellent ongoing training and support Fun days and events Feel valued everyday Recognition awards Follow us on twitter In respect to the above role(s), Anderson Wright Consulting Ltd operates as an Employment Agency CUSTOMER SERVICE ADVISOR TALKE £26,500 plus performance bonus
CUSTOMER SERVICE ADVISOR - HOLMES CHAPEL - £26000 - £28000 (SUBJECT TO EXPERIENCE) + EXCELLENT BENEFITS Are you a dynamic and enthusiastic individual with a passion for delivering exceptional customer experiences? Join our clients' vibrant team as a Customer Service Advisor, where your fun and motivated spirit will help push the boundaries of customer service excellence! Confidence is key and you will be dealing with customers very quickly, although ongoing training and support will continue. COMPANY BACKGROUND Our client is an independent company that works on a national basis. They offer a market leading customer service experience. Great customer service is at the heart of the business. They have continued to grow since establishing 30 years ago and have a reputation for offering a competitive service and second to none customer service. CUSTOMER SERVICE JOB PURPOSE We are seeking a dedicated and enthusiastic Customer Service Representative to join our client's dynamic team. The ideal candidate will possess excellent communication skills and a passion for providing exceptional service to their customers. This role involves engaging with clients, addressing their inquiries, and ensuring a positive experience with our products and services. CUSTOMER SERVICE DUTIES Respond to customer inquiries via phone, email, and chat in a timely and professional manner. Assist customers with product information, order processing, and issue resolution. Upsell products and services where appropriate to enhance customer satisfaction and drive sales. Maintain accurate records of customer interactions and transactions through data entry into our systems. Handling customer concerns and complaints through to resolution. Collaborate with team members to ensure consistent service quality across all channels. Stay informed about product updates and company policies to provide accurate information to customers. CUSTOMER SERVICE REQUIREMENTS Strong phone etiquette with the ability to communicate clearly and effectively in English. Experience in handling customer complaints essential. Excellent analytical skills to assess customer needs and provide tailored solutions. Proven ability to upsell products while maintaining a focus on customer satisfaction. Proficient in data entry with attention to detail for maintaining accurate records. Ability to work independently as well as part of a team in a fast-paced environment. Strong problem-solving skills and the ability to think on your feet when addressing customer concerns. PACKAGE AND BENEFITS Monday to Friday 9am-5.00pm £26,000 - £28,000 dependent on experience 20 days holiday plus Bank Holidays Onsite Parking Health and wellbeing programme Excellent ongoing training and support Fun days and events Feel valued everyday Follow us on twitter In respect to the above role(s), Anderson Wright Consulting Ltd operates as an Employment Agency CUSTOMER SERVICE ADVISOR - HOLMES CHAPEL - £26000 - £28000 (SUBJECT TO EXPERIENCE) + EXCELLENT BENEFITS
Jun 25, 2026
Full time
CUSTOMER SERVICE ADVISOR - HOLMES CHAPEL - £26000 - £28000 (SUBJECT TO EXPERIENCE) + EXCELLENT BENEFITS Are you a dynamic and enthusiastic individual with a passion for delivering exceptional customer experiences? Join our clients' vibrant team as a Customer Service Advisor, where your fun and motivated spirit will help push the boundaries of customer service excellence! Confidence is key and you will be dealing with customers very quickly, although ongoing training and support will continue. COMPANY BACKGROUND Our client is an independent company that works on a national basis. They offer a market leading customer service experience. Great customer service is at the heart of the business. They have continued to grow since establishing 30 years ago and have a reputation for offering a competitive service and second to none customer service. CUSTOMER SERVICE JOB PURPOSE We are seeking a dedicated and enthusiastic Customer Service Representative to join our client's dynamic team. The ideal candidate will possess excellent communication skills and a passion for providing exceptional service to their customers. This role involves engaging with clients, addressing their inquiries, and ensuring a positive experience with our products and services. CUSTOMER SERVICE DUTIES Respond to customer inquiries via phone, email, and chat in a timely and professional manner. Assist customers with product information, order processing, and issue resolution. Upsell products and services where appropriate to enhance customer satisfaction and drive sales. Maintain accurate records of customer interactions and transactions through data entry into our systems. Handling customer concerns and complaints through to resolution. Collaborate with team members to ensure consistent service quality across all channels. Stay informed about product updates and company policies to provide accurate information to customers. CUSTOMER SERVICE REQUIREMENTS Strong phone etiquette with the ability to communicate clearly and effectively in English. Experience in handling customer complaints essential. Excellent analytical skills to assess customer needs and provide tailored solutions. Proven ability to upsell products while maintaining a focus on customer satisfaction. Proficient in data entry with attention to detail for maintaining accurate records. Ability to work independently as well as part of a team in a fast-paced environment. Strong problem-solving skills and the ability to think on your feet when addressing customer concerns. PACKAGE AND BENEFITS Monday to Friday 9am-5.00pm £26,000 - £28,000 dependent on experience 20 days holiday plus Bank Holidays Onsite Parking Health and wellbeing programme Excellent ongoing training and support Fun days and events Feel valued everyday Follow us on twitter In respect to the above role(s), Anderson Wright Consulting Ltd operates as an Employment Agency CUSTOMER SERVICE ADVISOR - HOLMES CHAPEL - £26000 - £28000 (SUBJECT TO EXPERIENCE) + EXCELLENT BENEFITS
Anderson Wright Consulting Ltd
Stoke-on-trent, Staffordshire
CUSTOMER SERVICE ADVISOR - TALKE - £26,500 plus performance bonus after 6 months Due to continued success, we are working with a fantastic company who require fantastic Customer Service Advisors to join their team. The company offers exceptional ongoing training and career progression. With further major growth plans in place, this is the perfect time to get on board and be a key player in their success. Previous experience is preferred but if you are confident on the phone and have the passion for customer service and helping people this could be the role for you. COMPANY BACKGROUND Our client is a leading independent company that works on a national basis. They offer a market leading customer service experience. Great customer service is at the heart of the business. Entering their 10 year of trading, they have continued to grow and gain a reputation for offering a competitive service and second to none customer service. This is a family run business and every single employee is a member of that family, as are the customers. CUSTOMER SERVICE JOB PURPOSE Develop a culture of customer satisfaction through timely and thorough handling of complaints, queries and general enquiries. Working in a fast-paced environment, to address customer issues via the telephone or email. CUSTOMER SERVICE DUTIES Dealing with high volume incoming calls Resolving customer issues in a timely manner Liaise with external contractors to arrange and manager resolutions to the queries raised Dealing with a variety of questions and queries Promoting the benefits of using the services the company provides Assisting with contract renewals and retaining customers Dealing with complaints Maintaining accurate customer records using the inhouse system CUSTOMER SERVICE REQUIREMENTS Excellent communication skills You must have experience dealing with customers on the telephone Able to manage and conclude difficult calls and complaints with empathy and understanding Passionate about helping people Team player Able to work in a fast-paced environment Excellent PC skills Problem solver Patient Able to work under pressure Due to location, it is preferred you have you own transport PACKAGE AND BENEFITS Week One Shifts: 8am-4.30pm Week Two Shifts: 9am - 5.30pm Week Three Shifts: 10.30am-7pm Working 1 in 3 Saturdays per month (9am-5pm) with a day off in lieu 20 days holiday plus Bank Holidays Onsite Parking £26500.00 plus performance bonus Fantastic opportunity to build a career Recreational break out rooms Excellent ongoing training and support Fun days and events Feel valued everyday Recognition awards Follow us on twitter In respect to the above role(s), Anderson Wright Consulting Ltd operates as an Employment Agency CUSTOMER SERVICE ADVISOR - TALKE - £26,500 plus performance bonus
Jun 25, 2026
Full time
CUSTOMER SERVICE ADVISOR - TALKE - £26,500 plus performance bonus after 6 months Due to continued success, we are working with a fantastic company who require fantastic Customer Service Advisors to join their team. The company offers exceptional ongoing training and career progression. With further major growth plans in place, this is the perfect time to get on board and be a key player in their success. Previous experience is preferred but if you are confident on the phone and have the passion for customer service and helping people this could be the role for you. COMPANY BACKGROUND Our client is a leading independent company that works on a national basis. They offer a market leading customer service experience. Great customer service is at the heart of the business. Entering their 10 year of trading, they have continued to grow and gain a reputation for offering a competitive service and second to none customer service. This is a family run business and every single employee is a member of that family, as are the customers. CUSTOMER SERVICE JOB PURPOSE Develop a culture of customer satisfaction through timely and thorough handling of complaints, queries and general enquiries. Working in a fast-paced environment, to address customer issues via the telephone or email. CUSTOMER SERVICE DUTIES Dealing with high volume incoming calls Resolving customer issues in a timely manner Liaise with external contractors to arrange and manager resolutions to the queries raised Dealing with a variety of questions and queries Promoting the benefits of using the services the company provides Assisting with contract renewals and retaining customers Dealing with complaints Maintaining accurate customer records using the inhouse system CUSTOMER SERVICE REQUIREMENTS Excellent communication skills You must have experience dealing with customers on the telephone Able to manage and conclude difficult calls and complaints with empathy and understanding Passionate about helping people Team player Able to work in a fast-paced environment Excellent PC skills Problem solver Patient Able to work under pressure Due to location, it is preferred you have you own transport PACKAGE AND BENEFITS Week One Shifts: 8am-4.30pm Week Two Shifts: 9am - 5.30pm Week Three Shifts: 10.30am-7pm Working 1 in 3 Saturdays per month (9am-5pm) with a day off in lieu 20 days holiday plus Bank Holidays Onsite Parking £26500.00 plus performance bonus Fantastic opportunity to build a career Recreational break out rooms Excellent ongoing training and support Fun days and events Feel valued everyday Recognition awards Follow us on twitter In respect to the above role(s), Anderson Wright Consulting Ltd operates as an Employment Agency CUSTOMER SERVICE ADVISOR - TALKE - £26,500 plus performance bonus
Position: Membership Advisor (within property lettings)Salary: £26,775Contract: PermanentLocation: Warwick CV34, hybrid based, 2 WFH, 3 in office. No flexibility on thatWorking Shifts: 9am-5pm Monday to Friday, 37 hours p/w This is a great opportunity for someone who perhaps is a Lettings Agent who is no longer interested in the Sales aspect of an agent role or someone who has come from an admin support role within Lettings Lettings Expert Membership Advisor duties include: Answering queries via telephone, providing support or signposting legal & compliance queries from members (1st point of call) Log accurate data and member discussions on the CRM system. Promote/signpost FAQs factsheets and legislation & policy guidance to members. Help review and complete existing legal documents and templates. Escalate legal queries where applicable Keep up to date with property policies & legislations and the general property industry The phonelines operate from 10am until 4pm to ensure that the advisors have time to do deal with any outstanding queries/admin duties, and of course to have that all important rest time from the phones, before and after their shift. Membership Advisor person specification: Excellent customer service skills, with eloquent communication skills Experience within Property Sales or Lettings or Legal is essential (someone who understands lettings legality and contracts). Please note that your application will not be considered if you don't have this experience Good researching skills and experience is a must Other essential skills and experience needed - Professional manner and clear communication skills Customer service experience Proficient Microsoft Office. Ability to work under pressure/in a fast paced environment Eager to self-develop to continue being the expert in your field The team are friendly, lively and social , so this would suit someone who is looking for a close knit team to work alongside. Our client offers: Onsite car park FREE courses after probation period (level 3 and 4 equivalent) 23 days holiday plus bank holidays, extended with length of service (up to 28 days holidays) Expensed Medical Care Apply today and a Reed representative will guide you through the next steps of your application. Interview process: 1st stage - Reed Interview 2nd stage - MS Teams call with client 3rd Stage - Face to face on site
Jun 25, 2026
Full time
Position: Membership Advisor (within property lettings)Salary: £26,775Contract: PermanentLocation: Warwick CV34, hybrid based, 2 WFH, 3 in office. No flexibility on thatWorking Shifts: 9am-5pm Monday to Friday, 37 hours p/w This is a great opportunity for someone who perhaps is a Lettings Agent who is no longer interested in the Sales aspect of an agent role or someone who has come from an admin support role within Lettings Lettings Expert Membership Advisor duties include: Answering queries via telephone, providing support or signposting legal & compliance queries from members (1st point of call) Log accurate data and member discussions on the CRM system. Promote/signpost FAQs factsheets and legislation & policy guidance to members. Help review and complete existing legal documents and templates. Escalate legal queries where applicable Keep up to date with property policies & legislations and the general property industry The phonelines operate from 10am until 4pm to ensure that the advisors have time to do deal with any outstanding queries/admin duties, and of course to have that all important rest time from the phones, before and after their shift. Membership Advisor person specification: Excellent customer service skills, with eloquent communication skills Experience within Property Sales or Lettings or Legal is essential (someone who understands lettings legality and contracts). Please note that your application will not be considered if you don't have this experience Good researching skills and experience is a must Other essential skills and experience needed - Professional manner and clear communication skills Customer service experience Proficient Microsoft Office. Ability to work under pressure/in a fast paced environment Eager to self-develop to continue being the expert in your field The team are friendly, lively and social , so this would suit someone who is looking for a close knit team to work alongside. Our client offers: Onsite car park FREE courses after probation period (level 3 and 4 equivalent) 23 days holiday plus bank holidays, extended with length of service (up to 28 days holidays) Expensed Medical Care Apply today and a Reed representative will guide you through the next steps of your application. Interview process: 1st stage - Reed Interview 2nd stage - MS Teams call with client 3rd Stage - Face to face on site
Get Staffed Online Recruitment Limited
Norwich, Norfolk
Senior Compliance Manager Norwich or surrounding area Remote working with onsite presence as and when required Full-Time Up to £55,000 per annum plus care depending upon experience Our client is a technology-focused Mortgage Network, offering support services to Mortgage and Protection Advisers. Their goal is to continue to be the best home for Mortgage Advisers, Protection Specialists, Equity Release Experts and General Insurance Professionals, whatever their size or location, using market-leading technology. The Role They are seeking an experienced and commercially aware Senior Oversight Compliance Manager to provide dedicated oversight of the largest Appointed Representative (AR) within their network. This is a senior role responsible for ensuring the AR operates in line with regulatory requirements, delivers good customer outcomes, and maintains robust governance frameworks in accordance with Financial Conduct Authority (FCA) expectations, including Consumer Duty. Key Tasks AR Oversight and Relationship Management: Act as the lead compliance contact for the AR, representing the Principal. Provide ongoing oversight and constructive challenge to ensure regulatory standards are maintained. Maintain a consistent onsite presence to provide visible and accessible compliance support. Operate as a trusted partner while maintaining independence and the ability to challenge where required. Regulatory Compliance and Risk Management: Ensure the AR operates in line with FCA requirements, including MCOB, ICOBS and Consumer Duty principles. Identify, assess, and manage regulatory and conduct risks within the business. Provide proactive, forward-looking compliance support to identify emerging risks and support early intervention. Provide guidance on complex regulatory matters relating to mortgage and protection advice. Monitoring, Assurance and Supervision: Oversee monitoring activity, including file reviews, call assessments, thematic reviews, and audit outputs. Review MI to identify trends, risks, and areas for improvement. Support targeted and thematic reviews in response to identified risks or business changes. Governance and Reporting: Escalate risks, issues, and breaches through appropriate governance channels using independent judgement. Provide clear, risk-based reporting to senior stakeholders, committees, and the Board where required. Support regulatory visits, audits, and information requests. Operational Support and Change Management: Support the implementation of operational and process changes within the AR in embedding effective controls and improving adherence to agreed processes. Provide compliance input on business change initiatives, growth, and new activities. Support improvements to customer journeys, processes, and outcomes. Training, Coaching and Culture: Deliver and support on-site compliance training to advisers and AR leadership. Provide ongoing coaching and guidance to support behavioural improvement and enhance advice quality. Promote and embed a strong compliance culture across the AR business. Experience Essential: Significant experience within a compliance role in financial services. Strong knowledge of FCA regulation including MCOB, ICOBS and Consumer Duty. Experience working with or overseeing Appointed Representatives. Deep understanding of mortgage and protection advice processes. Proven ability to manage complex stakeholder relationships at senior level. Strong risk assessment, decision-making and regulatory judgement skills. CeMAP or equivalent financial services qualification. Desirable: Experience within a network or AR oversight model. Experience working with large, complex or high-risk AR firms. Background in compliance monitoring, advisory, or consultancy. Personal Qualities: Strong stakeholder management and influencing skills. Ability to provide constructive challenge while maintaining effective relationships. Commercial awareness balanced with a strong risk and regulatory mindset. Excellent analytical, problem-solving and report writing skills. High level of integrity, independence, and professional judgement. Benefits: 25 days plus bank holidays as standard with the option to buy more each year Company pension Health and wellbeing programme Company Sick pay As our client is a non-sponsoring organisation, you will need to have the right to work in the UK. Regular travel and onsite presence are required to support an embedded and effective compliance approach. Home working is available when not on site.
Jun 25, 2026
Full time
Senior Compliance Manager Norwich or surrounding area Remote working with onsite presence as and when required Full-Time Up to £55,000 per annum plus care depending upon experience Our client is a technology-focused Mortgage Network, offering support services to Mortgage and Protection Advisers. Their goal is to continue to be the best home for Mortgage Advisers, Protection Specialists, Equity Release Experts and General Insurance Professionals, whatever their size or location, using market-leading technology. The Role They are seeking an experienced and commercially aware Senior Oversight Compliance Manager to provide dedicated oversight of the largest Appointed Representative (AR) within their network. This is a senior role responsible for ensuring the AR operates in line with regulatory requirements, delivers good customer outcomes, and maintains robust governance frameworks in accordance with Financial Conduct Authority (FCA) expectations, including Consumer Duty. Key Tasks AR Oversight and Relationship Management: Act as the lead compliance contact for the AR, representing the Principal. Provide ongoing oversight and constructive challenge to ensure regulatory standards are maintained. Maintain a consistent onsite presence to provide visible and accessible compliance support. Operate as a trusted partner while maintaining independence and the ability to challenge where required. Regulatory Compliance and Risk Management: Ensure the AR operates in line with FCA requirements, including MCOB, ICOBS and Consumer Duty principles. Identify, assess, and manage regulatory and conduct risks within the business. Provide proactive, forward-looking compliance support to identify emerging risks and support early intervention. Provide guidance on complex regulatory matters relating to mortgage and protection advice. Monitoring, Assurance and Supervision: Oversee monitoring activity, including file reviews, call assessments, thematic reviews, and audit outputs. Review MI to identify trends, risks, and areas for improvement. Support targeted and thematic reviews in response to identified risks or business changes. Governance and Reporting: Escalate risks, issues, and breaches through appropriate governance channels using independent judgement. Provide clear, risk-based reporting to senior stakeholders, committees, and the Board where required. Support regulatory visits, audits, and information requests. Operational Support and Change Management: Support the implementation of operational and process changes within the AR in embedding effective controls and improving adherence to agreed processes. Provide compliance input on business change initiatives, growth, and new activities. Support improvements to customer journeys, processes, and outcomes. Training, Coaching and Culture: Deliver and support on-site compliance training to advisers and AR leadership. Provide ongoing coaching and guidance to support behavioural improvement and enhance advice quality. Promote and embed a strong compliance culture across the AR business. Experience Essential: Significant experience within a compliance role in financial services. Strong knowledge of FCA regulation including MCOB, ICOBS and Consumer Duty. Experience working with or overseeing Appointed Representatives. Deep understanding of mortgage and protection advice processes. Proven ability to manage complex stakeholder relationships at senior level. Strong risk assessment, decision-making and regulatory judgement skills. CeMAP or equivalent financial services qualification. Desirable: Experience within a network or AR oversight model. Experience working with large, complex or high-risk AR firms. Background in compliance monitoring, advisory, or consultancy. Personal Qualities: Strong stakeholder management and influencing skills. Ability to provide constructive challenge while maintaining effective relationships. Commercial awareness balanced with a strong risk and regulatory mindset. Excellent analytical, problem-solving and report writing skills. High level of integrity, independence, and professional judgement. Benefits: 25 days plus bank holidays as standard with the option to buy more each year Company pension Health and wellbeing programme Company Sick pay As our client is a non-sponsoring organisation, you will need to have the right to work in the UK. Regular travel and onsite presence are required to support an embedded and effective compliance approach. Home working is available when not on site.
Customer Service Advisor, Worksop, £15.22ph Temporary with the potential to become permanent, Night Shifts 4on / 4off 8pm - 6:30am Our client, a service provider for customers transporting goods in and out of the UK, we are looking for a Customs Service Advisor. Duties for the Customer Services Advisor include: Preparation and completion of customs entries for import and export. Accurate data entry. Responding to customs queries via the in-house system and over the phone, including handling issues with commodity codes, duty rates, licenses and documentation. Ensure the calculation of duty and VAT is accurately reflected in the entry acceptance. Ensure compliance with legislation and customs procedures at all times. Providing excellent customer services and support to customers. To apply for the position of Customer Services Advisor you will need: The ability to communicate effectively with a professional manner. Transport admin/ logistics/ supply chain background. Intermediate MS Office including Word and Excel. The ability to work in a multi-software work environment. Customs knowledge would be highly advantageous, but training will be given to the right person. The benefits package for the Customer Services Advisor looks like this: Pay rate: 15.22ph Hours: 8pm to 6.30am Working week: Mon to Sun, 4 days on then 4 days off Training: Full training provided, real career development with opportunities to gain further qualifications Holidays: 28 days holidays p/a (20+8) increasing to 29 (21+8) if taken on permanently Environment: Clean, warm and bright office with a supportive team Onsite free parking and on a bus route. To apply for this position please e-mail your current CV. Travail employment group is operating as an employment business.
Jun 25, 2026
Seasonal
Customer Service Advisor, Worksop, £15.22ph Temporary with the potential to become permanent, Night Shifts 4on / 4off 8pm - 6:30am Our client, a service provider for customers transporting goods in and out of the UK, we are looking for a Customs Service Advisor. Duties for the Customer Services Advisor include: Preparation and completion of customs entries for import and export. Accurate data entry. Responding to customs queries via the in-house system and over the phone, including handling issues with commodity codes, duty rates, licenses and documentation. Ensure the calculation of duty and VAT is accurately reflected in the entry acceptance. Ensure compliance with legislation and customs procedures at all times. Providing excellent customer services and support to customers. To apply for the position of Customer Services Advisor you will need: The ability to communicate effectively with a professional manner. Transport admin/ logistics/ supply chain background. Intermediate MS Office including Word and Excel. The ability to work in a multi-software work environment. Customs knowledge would be highly advantageous, but training will be given to the right person. The benefits package for the Customer Services Advisor looks like this: Pay rate: 15.22ph Hours: 8pm to 6.30am Working week: Mon to Sun, 4 days on then 4 days off Training: Full training provided, real career development with opportunities to gain further qualifications Holidays: 28 days holidays p/a (20+8) increasing to 29 (21+8) if taken on permanently Environment: Clean, warm and bright office with a supportive team Onsite free parking and on a bus route. To apply for this position please e-mail your current CV. Travail employment group is operating as an employment business.
Specsavers. A household name and a high street staple. And you could be part of the team. So, you're a proactive people person ready to be the friendly face our stores need? Sounds like you'd be a great fit here. If you have current or previous optical experience as an Optical Advisor or Dispensing Assistant, this Optical Assistant role could be perfect for you. As an Optical Assistant, you'll use your passion for the Specsavers brand, products and services alongside your incredible customer service skills, to create an outstanding store environment for both our customers and our team. Our store Based in the city of Stirling, our store offers great facilities, including 5 test rooms, onsite lab, plus all the equipment you need to excel in your role, along with great public transport and motorway links. Our team We have a wonderful team of 38 dedicated and professional people in our store who are ready and waiting to meet you. What's on offer? As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include: From £12.91 per hour depending on experience Working hours: 38 hours per week which will included regular weekend hours 28 days leave and enjoy additional days off each year for your birthday and Xmas shopping! We will auto-enrol you into the pension scheme with an employer contribution when you contribute too Specsavers Perks - a portal to a world of great everyday discounts and savings WeCare - our employee support service to help you and your immediate family when you need it most Complimentary subscription to the Headspace app Eyecare and hearcare discounts for you and your family Enjoy an additional paid day off on your birthday to celebrate you! Enhanced family leave and company sick pay What we're looking for? If this is still sounding like a bit of you, we do need you to have a few skills to get started as an Optical Assistant.These include: • Previous experience in a fast-paced customer service environment • Experience in optics or Audiology business • Basic knowledge/experience of optical and/or Audiology terminology Checked all the boxes? This job will close when it's filled, so don't delay, apply today!
Jun 25, 2026
Full time
Specsavers. A household name and a high street staple. And you could be part of the team. So, you're a proactive people person ready to be the friendly face our stores need? Sounds like you'd be a great fit here. If you have current or previous optical experience as an Optical Advisor or Dispensing Assistant, this Optical Assistant role could be perfect for you. As an Optical Assistant, you'll use your passion for the Specsavers brand, products and services alongside your incredible customer service skills, to create an outstanding store environment for both our customers and our team. Our store Based in the city of Stirling, our store offers great facilities, including 5 test rooms, onsite lab, plus all the equipment you need to excel in your role, along with great public transport and motorway links. Our team We have a wonderful team of 38 dedicated and professional people in our store who are ready and waiting to meet you. What's on offer? As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include: From £12.91 per hour depending on experience Working hours: 38 hours per week which will included regular weekend hours 28 days leave and enjoy additional days off each year for your birthday and Xmas shopping! We will auto-enrol you into the pension scheme with an employer contribution when you contribute too Specsavers Perks - a portal to a world of great everyday discounts and savings WeCare - our employee support service to help you and your immediate family when you need it most Complimentary subscription to the Headspace app Eyecare and hearcare discounts for you and your family Enjoy an additional paid day off on your birthday to celebrate you! Enhanced family leave and company sick pay What we're looking for? If this is still sounding like a bit of you, we do need you to have a few skills to get started as an Optical Assistant.These include: • Previous experience in a fast-paced customer service environment • Experience in optics or Audiology business • Basic knowledge/experience of optical and/or Audiology terminology Checked all the boxes? This job will close when it's filled, so don't delay, apply today!
Laboratory Technician Location: PO12 2DL, located in Alverstoke (near Lee-On-Solent, Gosport) with free onsite parking. Package: 24,160 - 34,400 (depending on your suitability, qualifications, and level of experience) Working pattern: We will consider flexible working requests so that your work may fit in with your lifestyle. Just let us know your preferred working pattern on your application. Ready to play your part? At AWE, it's not just a job, it's far more than that. Our shared purpose is to help keep the nation safe. Could this role be the opportunity for you to play your part? AWE is currently recruiting for a Laboratory Technician within the Defence Radiation Protection Services (DRPS) group at AWE Alverstoke. DRPS provides the Ministry of Defence and commercial customers with technical and advisory services on all aspects of ionising and non-ionising radiation protection. As a Laboratory Technician within the DRPS Approved Dosimetry Service, you will issue and assess personal radiation dosemeters to agreed timescales, update and maintain personal dosimetry records within required timescales, and respond promptly and accurately to customer requests, maintaining an excellent level of customer service. You will work in a laboratory-based environment with some office work and provide short-notice support to the DRPS Radiological and Nuclear Emergency Response Organisation, as required. Who are we looking for? Self-motivated and enthusiastic individual to join the Approved Dosimetry Service team Strong verbal and written communication skills to engage effectively with colleagues and customers Excellent attention to detail, ensuring accurate record-keeping Eagerness to learn on the job and develop new skills Commitment to carrying out practical and scientific work to high safety and quality standards Good working knowledge of Microsoft Word, Outlook, and Excel No prior laboratory experience required - full training provided Interest in continuous professional development and growth Work hard, be rewarded: We ask a lot and set the bar high because our work truly matters. In return we offer balance, with award winning benefits including: 270 hours of annual leave. Market leading contributory pension scheme (we will pay between 9% and 13% of your pensionable pay depending on your contributions). Family friendly policies: Maternity Leave - 39 Weeks Full Pay and Paternity Leave - 4 Weeks Full Pay. Opportunities for Professional Career Development including funding for annual membership of a relevant professional body. Employee Assistance Programme and Occupational Health Services. Life Assurance (4 x annual salary). Discounts - access to savings on a wide range of everyday spending. Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring. The 'Working at AWE' page on our website is where you can find full details in the 'AWE Benefits Guide'.
Jun 24, 2026
Full time
Laboratory Technician Location: PO12 2DL, located in Alverstoke (near Lee-On-Solent, Gosport) with free onsite parking. Package: 24,160 - 34,400 (depending on your suitability, qualifications, and level of experience) Working pattern: We will consider flexible working requests so that your work may fit in with your lifestyle. Just let us know your preferred working pattern on your application. Ready to play your part? At AWE, it's not just a job, it's far more than that. Our shared purpose is to help keep the nation safe. Could this role be the opportunity for you to play your part? AWE is currently recruiting for a Laboratory Technician within the Defence Radiation Protection Services (DRPS) group at AWE Alverstoke. DRPS provides the Ministry of Defence and commercial customers with technical and advisory services on all aspects of ionising and non-ionising radiation protection. As a Laboratory Technician within the DRPS Approved Dosimetry Service, you will issue and assess personal radiation dosemeters to agreed timescales, update and maintain personal dosimetry records within required timescales, and respond promptly and accurately to customer requests, maintaining an excellent level of customer service. You will work in a laboratory-based environment with some office work and provide short-notice support to the DRPS Radiological and Nuclear Emergency Response Organisation, as required. Who are we looking for? Self-motivated and enthusiastic individual to join the Approved Dosimetry Service team Strong verbal and written communication skills to engage effectively with colleagues and customers Excellent attention to detail, ensuring accurate record-keeping Eagerness to learn on the job and develop new skills Commitment to carrying out practical and scientific work to high safety and quality standards Good working knowledge of Microsoft Word, Outlook, and Excel No prior laboratory experience required - full training provided Interest in continuous professional development and growth Work hard, be rewarded: We ask a lot and set the bar high because our work truly matters. In return we offer balance, with award winning benefits including: 270 hours of annual leave. Market leading contributory pension scheme (we will pay between 9% and 13% of your pensionable pay depending on your contributions). Family friendly policies: Maternity Leave - 39 Weeks Full Pay and Paternity Leave - 4 Weeks Full Pay. Opportunities for Professional Career Development including funding for annual membership of a relevant professional body. Employee Assistance Programme and Occupational Health Services. Life Assurance (4 x annual salary). Discounts - access to savings on a wide range of everyday spending. Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring. The 'Working at AWE' page on our website is where you can find full details in the 'AWE Benefits Guide'.
Recruitment Business Partner Hybrid 2 days per week onsite in Milton Keynes Permanent Be the trusted recruitment partner behind a high-volume workforce programme Are you a recruitment professional who thrives on building strong stakeholder relationships, influencing hiring decisions and delivering results in a fast-paced environment? We're looking for a Recruitment Business Partner to join our team, supporting a major UK client programme. This is a fantastic opportunity for someone who enjoys working consultatively with stakeholders, managing supplier partnerships and driving workforce planning activity at scale. The role combines operational delivery with strategic influence, making it ideal for someone who operates beyond transactional recruitment and is true business partner. What you'll be doing As a Recruitment Business Partner, you'll take ownership of recruitment delivery across a high-volume hiring programme, working closely with hiring managers, suppliers and internal delivery teams to ensure hiring demands are met efficiently and effectively. Building trusted relationships with stakeholders and becoming their go-to recruitment advisor. Managing and developing supplier partnerships to drive quality, performance and delivery. Supporting workforce planning and forecasting activities to ensure future hiring requirements are met. Overseeing high-volume recruitment pipelines and ensuring recruitment activity remains on track. Providing market insight, recruitment expertise and recommendations to support hiring decisions. Driving governance, compliance and risk management across recruitment activity. Identifying opportunities to enhance recruitment services and improve customer outcomes. Championing innovation and technology to continuously improve ways of working. What we're looking for We're interested in speaking with experienced recruitment professionals ideally from MSP, RPO, workforce solutions backgrounds who can demonstrate strong stakeholder and supplier management skills. Experience managing recruitment activity within a high-volume environment. Strong stakeholder management and influencing skills. Knowledge of contingent workforce programmes. VMS platforms such as Fieldglass experience desirable Experience managing supplier relationships. Workforce planning, forecasting or recruitment planning experience. A consultative approach with the ability to provide recruitment and workforce insights. Excellent organisational skills and attention to detail. You'll want to be seen as a trusted business partner and builds credibility quickly Is naturally curious and always looking for ways to improve processes. Thinks commercially and strategically, not just operationally. A proactive mindset with a passion for continuous improvement and change. Why join us? Alongside the opportunity to help shape and support a high-profile high impact programme, you'll benefit from a flexible rewards package and at Lorien (part of Impellam/Headfirst Group) you'll join a collaborative and supportive team where you'll be empowered to make an impact. Impellam Group is one of the world's leading workforce and STEM talent solution providers, operating across nearly 80 countries. With an innovative, people-first culture, Impellam delivers inclusive, future-focused workforce solutions that help organisations secure mission-critical skills and achieve long-term growth. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender reassignment, marriage and civil partnerships, pregnancy or maternity or age.
Jun 24, 2026
Full time
Recruitment Business Partner Hybrid 2 days per week onsite in Milton Keynes Permanent Be the trusted recruitment partner behind a high-volume workforce programme Are you a recruitment professional who thrives on building strong stakeholder relationships, influencing hiring decisions and delivering results in a fast-paced environment? We're looking for a Recruitment Business Partner to join our team, supporting a major UK client programme. This is a fantastic opportunity for someone who enjoys working consultatively with stakeholders, managing supplier partnerships and driving workforce planning activity at scale. The role combines operational delivery with strategic influence, making it ideal for someone who operates beyond transactional recruitment and is true business partner. What you'll be doing As a Recruitment Business Partner, you'll take ownership of recruitment delivery across a high-volume hiring programme, working closely with hiring managers, suppliers and internal delivery teams to ensure hiring demands are met efficiently and effectively. Building trusted relationships with stakeholders and becoming their go-to recruitment advisor. Managing and developing supplier partnerships to drive quality, performance and delivery. Supporting workforce planning and forecasting activities to ensure future hiring requirements are met. Overseeing high-volume recruitment pipelines and ensuring recruitment activity remains on track. Providing market insight, recruitment expertise and recommendations to support hiring decisions. Driving governance, compliance and risk management across recruitment activity. Identifying opportunities to enhance recruitment services and improve customer outcomes. Championing innovation and technology to continuously improve ways of working. What we're looking for We're interested in speaking with experienced recruitment professionals ideally from MSP, RPO, workforce solutions backgrounds who can demonstrate strong stakeholder and supplier management skills. Experience managing recruitment activity within a high-volume environment. Strong stakeholder management and influencing skills. Knowledge of contingent workforce programmes. VMS platforms such as Fieldglass experience desirable Experience managing supplier relationships. Workforce planning, forecasting or recruitment planning experience. A consultative approach with the ability to provide recruitment and workforce insights. Excellent organisational skills and attention to detail. You'll want to be seen as a trusted business partner and builds credibility quickly Is naturally curious and always looking for ways to improve processes. Thinks commercially and strategically, not just operationally. A proactive mindset with a passion for continuous improvement and change. Why join us? Alongside the opportunity to help shape and support a high-profile high impact programme, you'll benefit from a flexible rewards package and at Lorien (part of Impellam/Headfirst Group) you'll join a collaborative and supportive team where you'll be empowered to make an impact. Impellam Group is one of the world's leading workforce and STEM talent solution providers, operating across nearly 80 countries. With an innovative, people-first culture, Impellam delivers inclusive, future-focused workforce solutions that help organisations secure mission-critical skills and achieve long-term growth. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender reassignment, marriage and civil partnerships, pregnancy or maternity or age.
Customer Service Advisor Newcastle We're recruiting for a Customer Service Advisor position that offers a refreshing change! Dive into a career filled with warm and hot inbound calls, surrounded by a delightful culture where every interaction is a pleasure. This role offers a chance at a rewarding career with an exciting property developer, but here's the best part - you don't need prior property experience! We welcome applicants from all backgrounds who are passionate about delivering exceptional service and making a difference in people's lives. What You'll Do: Be the friendly face of our client's company, providing expert guidance and information on their amazing homes available for rent - including key details such as pricing, layouts and features. Handle warm-hot inbound enquiries only, ensuring every customer feels valued and heard. Log all enquiries accurately and quickly into the CRM system, maintaining up-to-date and compliant records. Qualify leads confidently against set criteria to ensure customers are matched to the right homes. Utilise your exceptional communication skills to build strong relationships and rapport with prospective tenants. Work closely with our onsite teams to seamlessly coordinate viewings and assist with remote tours, ensuring customers receive top-notch service every step of the way. Make occasional outbound follow-up calls using the applicant database to progress warm leads where appropriate. Keep abreast of the latest developments, pricing updates and key messages from our client, empowering you to answer questions with confidence. Carry out simple system checks and updates to ensure records remain accurate, tidy and audit- What We're Looking For: A customer-focused person with a passion for delivering outstanding service. Exceptional listening skills and a knack for building rapport over the phone. Strong IT proficiency, including Outlook, Word and Excel, with the ability to learn new software quickly. A motivated self-starter who thrives in a fast-paced environment and adapts well to change. Experience managing a high-volume workload, with excellent time management and organisational skills. A team player with a keen eye for detail and strong accuracy in your work. Your Working Hours:. 35 hours per week on an alternating bi-weekly pattern: Weeks 1 & 3: Monday to Friday: 09:00 - 17:00 Weeks 2& 4: Tuesday to Friday: 09:00 - 17:00 and Saturday: 09:00 - 16:00 What You'll Get in Return: A basic salary of £24,000 A great working culture with like-minded individuals A proven career path with opportunities to progress A fantastic benefits package
Jun 24, 2026
Full time
Customer Service Advisor Newcastle We're recruiting for a Customer Service Advisor position that offers a refreshing change! Dive into a career filled with warm and hot inbound calls, surrounded by a delightful culture where every interaction is a pleasure. This role offers a chance at a rewarding career with an exciting property developer, but here's the best part - you don't need prior property experience! We welcome applicants from all backgrounds who are passionate about delivering exceptional service and making a difference in people's lives. What You'll Do: Be the friendly face of our client's company, providing expert guidance and information on their amazing homes available for rent - including key details such as pricing, layouts and features. Handle warm-hot inbound enquiries only, ensuring every customer feels valued and heard. Log all enquiries accurately and quickly into the CRM system, maintaining up-to-date and compliant records. Qualify leads confidently against set criteria to ensure customers are matched to the right homes. Utilise your exceptional communication skills to build strong relationships and rapport with prospective tenants. Work closely with our onsite teams to seamlessly coordinate viewings and assist with remote tours, ensuring customers receive top-notch service every step of the way. Make occasional outbound follow-up calls using the applicant database to progress warm leads where appropriate. Keep abreast of the latest developments, pricing updates and key messages from our client, empowering you to answer questions with confidence. Carry out simple system checks and updates to ensure records remain accurate, tidy and audit- What We're Looking For: A customer-focused person with a passion for delivering outstanding service. Exceptional listening skills and a knack for building rapport over the phone. Strong IT proficiency, including Outlook, Word and Excel, with the ability to learn new software quickly. A motivated self-starter who thrives in a fast-paced environment and adapts well to change. Experience managing a high-volume workload, with excellent time management and organisational skills. A team player with a keen eye for detail and strong accuracy in your work. Your Working Hours:. 35 hours per week on an alternating bi-weekly pattern: Weeks 1 & 3: Monday to Friday: 09:00 - 17:00 Weeks 2& 4: Tuesday to Friday: 09:00 - 17:00 and Saturday: 09:00 - 16:00 What You'll Get in Return: A basic salary of £24,000 A great working culture with like-minded individuals A proven career path with opportunities to progress A fantastic benefits package
We are recruiting for a HR Advisor to join a leading organisation on a 6-month temporary contract . This is an excellent opportunity for an experienced HR professional to support a busy HR function, working across a mix of project-based activity and BAU, ticket-based HR administration. Hourly Pay Rate: 18.16 Umbrella / 13.38 PAYE The Role You will play a key role in delivering a high-quality HR service, supporting employees and managers with a range of queries and processes. The position combines customer-facing HR support with system-based administrative work. Depending on start date, you may be involved in ongoing HR projects or focus primarily on BAU case and ticket management . Key Responsibilities Managing HR queries via internal systems (predominantly ServiceNow) Supporting employees through HR processes via Teams (including screen sharing) Handling learning and development-related queries Maintaining accurate employee records and data entry Providing general HR administrative support Working with sensitive information in a confidential manner Key Requirements Essential Proven experience in an HR or HR administrative role Strong experience using HR systems, ideally including ServiceNow, and Microsoft Office High level of accuracy and attention to detail Experience in data entry and handling large volumes of information Strong communication skills, particularly in a remote/customer-facing environment Ability to manage repetitive tasks with consistency and quality Self-motivated with good planning and organisational skills Desirable Experience with HR systems or Learning Management Systems (LMS) Familiarity with ServiceNow Active SC Clearance Working Arrangement Hybrid working model Approximately 1-2 day per week onsite in Reading, with additional onsite touchpoints as required Remainder of time working remotely Additional Information 6-month contract Inside IR35 Immediately available or short-notice preferred If you are a proactive HR professional with strong systems experience and enjoy working in a fast-paced, service-led environment, we'd be keen to hear from you. Please note you will receive an automated response advising you that we have received your CV. Morgan Philips Group is a global talent solutions business that disrupts conventional thinking in executive search, recruitment and talent consulting. We operate in over 18 markets in Europe, North & South America, Asia, and the Middle East & Africa. We understand that the future is digital and social, so we embrace the latest technology, including video ads and CVs, as well as social recruiting. Our innovative services are tailored to the new world of work yet we do not lose sight of the fact that employees be they existing and potential are ultimately human beings. We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
Jun 24, 2026
Seasonal
We are recruiting for a HR Advisor to join a leading organisation on a 6-month temporary contract . This is an excellent opportunity for an experienced HR professional to support a busy HR function, working across a mix of project-based activity and BAU, ticket-based HR administration. Hourly Pay Rate: 18.16 Umbrella / 13.38 PAYE The Role You will play a key role in delivering a high-quality HR service, supporting employees and managers with a range of queries and processes. The position combines customer-facing HR support with system-based administrative work. Depending on start date, you may be involved in ongoing HR projects or focus primarily on BAU case and ticket management . Key Responsibilities Managing HR queries via internal systems (predominantly ServiceNow) Supporting employees through HR processes via Teams (including screen sharing) Handling learning and development-related queries Maintaining accurate employee records and data entry Providing general HR administrative support Working with sensitive information in a confidential manner Key Requirements Essential Proven experience in an HR or HR administrative role Strong experience using HR systems, ideally including ServiceNow, and Microsoft Office High level of accuracy and attention to detail Experience in data entry and handling large volumes of information Strong communication skills, particularly in a remote/customer-facing environment Ability to manage repetitive tasks with consistency and quality Self-motivated with good planning and organisational skills Desirable Experience with HR systems or Learning Management Systems (LMS) Familiarity with ServiceNow Active SC Clearance Working Arrangement Hybrid working model Approximately 1-2 day per week onsite in Reading, with additional onsite touchpoints as required Remainder of time working remotely Additional Information 6-month contract Inside IR35 Immediately available or short-notice preferred If you are a proactive HR professional with strong systems experience and enjoy working in a fast-paced, service-led environment, we'd be keen to hear from you. Please note you will receive an automated response advising you that we have received your CV. Morgan Philips Group is a global talent solutions business that disrupts conventional thinking in executive search, recruitment and talent consulting. We operate in over 18 markets in Europe, North & South America, Asia, and the Middle East & Africa. We understand that the future is digital and social, so we embrace the latest technology, including video ads and CVs, as well as social recruiting. Our innovative services are tailored to the new world of work yet we do not lose sight of the fact that employees be they existing and potential are ultimately human beings. We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
Ideal Personnel and Recruitment Solutions
Milton Keynes, Buckinghamshire
Our client is a market leader in the supply of cycling related products in the UK and have an exciting opportunity for a Customer Sales Advisor. You will need to be familiar with cycling terminology and have some technical understanding related to cycles. They pride themselves on their reputation within the industry of providing excellent customer service. Your role will be to help them maintain high standards and to be part of their continuing success story. Role Reporting to the Team Manager, the successful candidate will have experience in managing their own workload, be confident in providing expert technical advice on products and be able to manage multiple tasks seamlessly. You will need to be an enthusiastic team player with a proven track record of achieving goals, ideally within the cycling industry. The role involves, but is not limited to: • Processing inbound sales calls. • Processing inbound sales emails. • Calling customers with sales offers and new product information. • Offering technical advice on all products. • Liaising with Brand and Sales teams to ensure customers are fully supported Requirements You'll enjoy dealing directly with customers and have proven experience of this. A working knowledge of Road and MTB bikes is important. Successful candidates will have excellent communication skills (good written and spoken English are essential for this role) and be familiar with Microsoft Office products. They offer a competitive package including a generous staff discount scheme and free onsite parking. Due to the large number of responses we receive it is not always possible to respond to every application straight away. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application. If you wish to apply for further roles please do so.
Jun 23, 2026
Full time
Our client is a market leader in the supply of cycling related products in the UK and have an exciting opportunity for a Customer Sales Advisor. You will need to be familiar with cycling terminology and have some technical understanding related to cycles. They pride themselves on their reputation within the industry of providing excellent customer service. Your role will be to help them maintain high standards and to be part of their continuing success story. Role Reporting to the Team Manager, the successful candidate will have experience in managing their own workload, be confident in providing expert technical advice on products and be able to manage multiple tasks seamlessly. You will need to be an enthusiastic team player with a proven track record of achieving goals, ideally within the cycling industry. The role involves, but is not limited to: • Processing inbound sales calls. • Processing inbound sales emails. • Calling customers with sales offers and new product information. • Offering technical advice on all products. • Liaising with Brand and Sales teams to ensure customers are fully supported Requirements You'll enjoy dealing directly with customers and have proven experience of this. A working knowledge of Road and MTB bikes is important. Successful candidates will have excellent communication skills (good written and spoken English are essential for this role) and be familiar with Microsoft Office products. They offer a competitive package including a generous staff discount scheme and free onsite parking. Due to the large number of responses we receive it is not always possible to respond to every application straight away. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application. If you wish to apply for further roles please do so.
Anderson Wright Consulting Ltd
Newcastle, Staffordshire
CUSTOMER SERVICE ADVISOR - NEWCASTLE UNDER LYME - £26,436 PLUS COMMISSION Are you a dynamic and enthusiastic individual with a passion for delivering exceptional customer experiences while driving sales? Join our clients' vibrant team as a Customer Service and Sales Agent , where your fun and motivated spirit will help push the boundaries of customer service and sales excellence! Confidence is key and you will be dealing with customers very quickly, although ongoing training and support will continue. COMPANY BACKGROUND Our client is an independent company that works on a national basis. They offer a market leading customer service experience. Great customer service is at the heart of the business. They have continued to grow month on month and gain a reputation for offering a competitive service and second to none customer service. This is a small business and every single employee is a member of the family, as are the customers. CUSTOMER SERVICE JOB PURPOSE Develop a culture of customer satisfaction through timely and thorough handling of complaints, queries and general enquiries. Working in a fast-paced environment, to address customer issues via the telephone or email. CUSTOMER SERVICE DUTIES Deliver Exceptional Service: Engage with customers in a friendly and upbeat manner, providing them with incredible support and assistance. Sales Dynamo: Harness your customer service and communication skills to promote and sell our products and services. Achieve and exceed targets by empathising with customer needs and providing tailored solutions. Motivated Team Player: Collaborate with fellow team members to sales brainstorm creative ideas and strategies that elevate our service and sales game. Innovate & Progress: Take the initiative to learn new things and provide suggestions for assisting the business growth. Feedback Champion: Embrace feedback enthusiastically, using it as a tool for growth. CUSTOMER SERVICE REQUIREMENTS Excellent communication skills Customer focused Self-motivated Able to manage complaints professionally Keen to drive business forward Ideally experienced dealing with customers on the telephone Passionate about helping people Team player Able to work in a fast-paced environment Excellent PC skills Problem solver Patient Able to work under pressure Due to location, it is preferred you have you own transport PACKAGE AND BENEFITS Working 2 shifts Monday to Friday 9am-5.30pm and 9.30am-6pm Working 1 Saturday per month 9am-3pm 20 days holiday plus Bank Holidays Onsite Parking £26,436 plus commission Fantastic opportunity to build a career Excellent ongoing training and support Fun days and events Feel valued everyday Follow us on twitter In respect to the above role(s), Anderson Wright Consulting Ltd operates as an Employment Agency CUSTOMER SERVICE ADVISOR - NEWCASTLE UNDER LYME - £26,436 PLUS COMMISSION
Jun 23, 2026
Full time
CUSTOMER SERVICE ADVISOR - NEWCASTLE UNDER LYME - £26,436 PLUS COMMISSION Are you a dynamic and enthusiastic individual with a passion for delivering exceptional customer experiences while driving sales? Join our clients' vibrant team as a Customer Service and Sales Agent , where your fun and motivated spirit will help push the boundaries of customer service and sales excellence! Confidence is key and you will be dealing with customers very quickly, although ongoing training and support will continue. COMPANY BACKGROUND Our client is an independent company that works on a national basis. They offer a market leading customer service experience. Great customer service is at the heart of the business. They have continued to grow month on month and gain a reputation for offering a competitive service and second to none customer service. This is a small business and every single employee is a member of the family, as are the customers. CUSTOMER SERVICE JOB PURPOSE Develop a culture of customer satisfaction through timely and thorough handling of complaints, queries and general enquiries. Working in a fast-paced environment, to address customer issues via the telephone or email. CUSTOMER SERVICE DUTIES Deliver Exceptional Service: Engage with customers in a friendly and upbeat manner, providing them with incredible support and assistance. Sales Dynamo: Harness your customer service and communication skills to promote and sell our products and services. Achieve and exceed targets by empathising with customer needs and providing tailored solutions. Motivated Team Player: Collaborate with fellow team members to sales brainstorm creative ideas and strategies that elevate our service and sales game. Innovate & Progress: Take the initiative to learn new things and provide suggestions for assisting the business growth. Feedback Champion: Embrace feedback enthusiastically, using it as a tool for growth. CUSTOMER SERVICE REQUIREMENTS Excellent communication skills Customer focused Self-motivated Able to manage complaints professionally Keen to drive business forward Ideally experienced dealing with customers on the telephone Passionate about helping people Team player Able to work in a fast-paced environment Excellent PC skills Problem solver Patient Able to work under pressure Due to location, it is preferred you have you own transport PACKAGE AND BENEFITS Working 2 shifts Monday to Friday 9am-5.30pm and 9.30am-6pm Working 1 Saturday per month 9am-3pm 20 days holiday plus Bank Holidays Onsite Parking £26,436 plus commission Fantastic opportunity to build a career Excellent ongoing training and support Fun days and events Feel valued everyday Follow us on twitter In respect to the above role(s), Anderson Wright Consulting Ltd operates as an Employment Agency CUSTOMER SERVICE ADVISOR - NEWCASTLE UNDER LYME - £26,436 PLUS COMMISSION