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operations executive
CUSTOMER ENGAGEMENT EXECUTIVE
Siamo Group Ltd Bridgwater, Somerset
Customer Engagement Executive Location: Bridgwater, Somerset Department: Operations Join our growing team UK Storage Company is the UKs largest centrally managed self-storage provider, delivering high-quality storage solutions and exceptional customer experiences across the country click apply for full job details
Jul 01, 2026
Full time
Customer Engagement Executive Location: Bridgwater, Somerset Department: Operations Join our growing team UK Storage Company is the UKs largest centrally managed self-storage provider, delivering high-quality storage solutions and exceptional customer experiences across the country click apply for full job details
AWD online
Duty Manager (Leisure)
AWD online Southampton, Hampshire
Leisure Duty Manager An exciting opportunity for a Leisure Duty Manager to lead daily operations across busy leisure, fitness and sports facilities. Ideal for candidates with leisure management, sports centre operations, swimming pool supervision, customer service and team leadership experience. If youve also worked in the following roles, wed also like to hear from you: Assistant Leisure Centre Man click apply for full job details
Jul 01, 2026
Full time
Leisure Duty Manager An exciting opportunity for a Leisure Duty Manager to lead daily operations across busy leisure, fitness and sports facilities. Ideal for candidates with leisure management, sports centre operations, swimming pool supervision, customer service and team leadership experience. If youve also worked in the following roles, wed also like to hear from you: Assistant Leisure Centre Man click apply for full job details
Last Mile Operations Manager
Evri Portsmouth, Hampshire
Were Hiring! Last Mile Operations Manager Location: Portsmouth PO3 5RW Shift Pattern: 5 out of 7 Ready to Lead, Inspire, and Keep the Final Mile Moving? If you thrive in fast-paced environments, love problem-solving on the move, and want to make a real impact on parcel delivery across your region, this is your moment click apply for full job details
Jul 01, 2026
Full time
Were Hiring! Last Mile Operations Manager Location: Portsmouth PO3 5RW Shift Pattern: 5 out of 7 Ready to Lead, Inspire, and Keep the Final Mile Moving? If you thrive in fast-paced environments, love problem-solving on the move, and want to make a real impact on parcel delivery across your region, this is your moment click apply for full job details
Project Manager
Sysco Ireland City, Belfast
Job Description Sysco are currently recruiting for a Project Manager to join the Belfast Technology team on a full-time, permanent basis. This role is required to project manage technology initiatives that support our Digital/Marketing functional area and ensure that they meet the outcomes defined by the business, aligned to company strategic goals. This role will be required to lead projects that span across Europe with both internal/external resources in a matrix organisation. This role is offering hybrid working with 3 days per week in the Belfast office, and as such a good degree of self-motivation and flexibility is required. Key Accountabilities & Responsibilities: Lead, plan and manage the delivery of requirements ensuring scope is maintained and delivers to the objectives outlined by the sponsor. Ensure project delivery meets governance standards i.e. adherence to project delivery methodology, RAID logs etc. Project stakeholder management. Ensure personal knowledge and exposure to business change opportunities remains up to date, appropriate and relevant. Progress prioritized project ideas and translate them into a clear technology scope/design for approval, supporting business case development Lead, plan and manage the delivery of the requirements ensuring delivery scope is maintained and that the overall technology solution meets the business objectives Definition and management of an effective communication plan Ensure project delivery meets governance standards, protecting the boundaries of the baseline plan and effectively managing change control Budget creation and control Managing resources ensuring there is adequate capacity/ability in the team, and project timelines Successfully implement the change into BAU business operations and service management team, ensuring it meets project success criteria Management and escalation of Risks, Issues, Dependencies Stakeholder management up to Exec level About You You are an experienced Project Manager with a proven track record of delivering complex digital technology projects in fast paced, time critical environments. You excel at taking prioritised project ideas and translating them into clear, well defined technology scopes and designs, supporting robust business cases and informed decision making. Confident leading end to end delivery, you plan and manage requirements, budgets, resources, and timelines to ensure solutions meet both governance standards and business objectives. You are skilled in stakeholder management up to executive level, with strong communication and presentation abilities, and you define and manage effective communication plans throughout the project lifecycle. Experienced in both Agile and Waterfall methodologies, you are comfortable managing multiple third party system integrators and deploying solutions across multiple locations or markets. With a strong focus on change delivery, you successfully embed new technologies into BAU operations, proactively managing risks, issues, dependencies, and change control to ensure lasting, successful outcomes.
Jul 01, 2026
Full time
Job Description Sysco are currently recruiting for a Project Manager to join the Belfast Technology team on a full-time, permanent basis. This role is required to project manage technology initiatives that support our Digital/Marketing functional area and ensure that they meet the outcomes defined by the business, aligned to company strategic goals. This role will be required to lead projects that span across Europe with both internal/external resources in a matrix organisation. This role is offering hybrid working with 3 days per week in the Belfast office, and as such a good degree of self-motivation and flexibility is required. Key Accountabilities & Responsibilities: Lead, plan and manage the delivery of requirements ensuring scope is maintained and delivers to the objectives outlined by the sponsor. Ensure project delivery meets governance standards i.e. adherence to project delivery methodology, RAID logs etc. Project stakeholder management. Ensure personal knowledge and exposure to business change opportunities remains up to date, appropriate and relevant. Progress prioritized project ideas and translate them into a clear technology scope/design for approval, supporting business case development Lead, plan and manage the delivery of the requirements ensuring delivery scope is maintained and that the overall technology solution meets the business objectives Definition and management of an effective communication plan Ensure project delivery meets governance standards, protecting the boundaries of the baseline plan and effectively managing change control Budget creation and control Managing resources ensuring there is adequate capacity/ability in the team, and project timelines Successfully implement the change into BAU business operations and service management team, ensuring it meets project success criteria Management and escalation of Risks, Issues, Dependencies Stakeholder management up to Exec level About You You are an experienced Project Manager with a proven track record of delivering complex digital technology projects in fast paced, time critical environments. You excel at taking prioritised project ideas and translating them into clear, well defined technology scopes and designs, supporting robust business cases and informed decision making. Confident leading end to end delivery, you plan and manage requirements, budgets, resources, and timelines to ensure solutions meet both governance standards and business objectives. You are skilled in stakeholder management up to executive level, with strong communication and presentation abilities, and you define and manage effective communication plans throughout the project lifecycle. Experienced in both Agile and Waterfall methodologies, you are comfortable managing multiple third party system integrators and deploying solutions across multiple locations or markets. With a strong focus on change delivery, you successfully embed new technologies into BAU operations, proactively managing risks, issues, dependencies, and change control to ensure lasting, successful outcomes.
First Call Contract Services
Operations Lead - SE16
First Call Contract Services
What you'll do: ? Manage a Team Lead, providing the coaching and strategic oversight necessary to lead a high-performing team of Mechanics. ? Collaborate with managers to set procedures, policies, and processes. ? Identify issues and find creative solutions to overcome obstacles. ? Coordinate the procurement process for equipment orders, and office supplies, ensuring accuracy and timeliness in sourcin click apply for full job details
Jul 01, 2026
Seasonal
What you'll do: ? Manage a Team Lead, providing the coaching and strategic oversight necessary to lead a high-performing team of Mechanics. ? Collaborate with managers to set procedures, policies, and processes. ? Identify issues and find creative solutions to overcome obstacles. ? Coordinate the procurement process for equipment orders, and office supplies, ensuring accuracy and timeliness in sourcin click apply for full job details
Oracle HCM Project Manager
Hays IT - HTS - Southend Hillingdon, Middlesex
About the role As a Oracle HCM Release 2 Project Manager, you have to lead delivery of the second phase of client Oracle Fusion HCM transformation programme. This role will be responsible for managing the successful implementation and deployment of the following Oracle HCM Cloud modules: Oracle Performance Management Oracle Talent Management Oracle Learning Oracle HR Help Desk/Case Management The Project Manager will oversee end-to-end delivery across functional, technical, testing, data, integration, change, and business readiness workstreams. The role requires strong Oracle HCM programme delivery experience, stakeholder management capability, and the ability to operate within a complex, fast-paced enterprise environment. The successful candidate will work closely with programme leadership, HR stakeholders, IT teams, system integrators, and business owners to ensure delivery is aligned to programme objectives, timelines, budget, governance, and operational readiness requirements. Tell me more, tell me more Our client is currently looking for a new recruit in joining their team, please read on! You can also ask our friendly recruitment team any questions you may have about the role, between 8:30am-5:30pm Monday to Friday. Shifts: Monday - Friday (37.5 hours per week) Experience and Skills Required: Essential Proven experience managing Oracle Fusion HCM implementation programmes or releases. Strong knowledge of Oracle HCM Cloud modules including: Performance Management Talent Management Learning HR Help Desk/Case Management Experience delivering complex enterprise transformation programmes. Strong understanding of: Functional delivery life cycle Integration management Data migration Testing governance Release management Business readiness Experience managing system integrators and offshore delivery teams. Excellent stakeholder management and executive communication capability. Strong programme governance and RAID management experience Desirable Experience within aviation, transport, or heavily operational environments. Experience working within large unionised organisations. Familiarity with Oracle quarterly release management and SaaS governance. Experience delivering multi-release Oracle Cloud programmes. Key Skills Oracle Fusion HCM Enterprise Programme Delivery Project & Release Management Stakeholder Management RAID Management Governance & Reporting Vendor & Supplier Management Testing & Deployment Oversight Change & Adoption Coordination Cross-functional Leadership Personal Attributes Strong leadership and delivery focus. Calm and structured under pressure. Excellent communication and influencing skills. Highly organised with strong attention to detail. Collaborative and proactive approach. Ability to challenge constructively and drive accountability. Responsibilities Programme & Project Delivery Lead end-to-end delivery of Oracle HCM Release 2 implementation activities. Manage project scope, plan, budget, RAID log, governance, and reporting. Develop and maintain integrated delivery plans across all Release 2 workstreams. Ensure alignment with overall Oracle HCM transformation strategy and roadmap. Manage dependencies between Release 2 and existing Oracle HCM production environments. Oracle HCM Module Delivery Oversee successful implementation and deployment of: Oracle Performance Management Oracle Talent Management Oracle Learning Oracle HR Help Desk/Case Management Key responsibilities include: Functional design governance Delivery milestone management Testing coordination Business readiness planning Integration and security alignment Data migration oversight Hypercare and post-go-live support coordination Stakeholder Management Build strong relationships across HR, Operations, IT, PMO, and programme leadership. Manage delivery partners and third-party suppliers. Facilitate steering committees, design authority sessions, and executive reporting forums. Provide clear communication of programme status, risks, dependencies, and decisions. Delivery Governance & Control Ensure adherence to programme governance standards and delivery methodologies. Monitor project progress against milestones and proactively manage delivery risks. Drive issue resolution and decision-making across cross-functional teams. Maintain strong focus on quality assurance and deployment readiness. Testing & Readiness Coordinate System Integration Testing (SIT), User Acceptance Testing (UAT), and business validation activities. Ensure operational readiness for go-live including training, support, and communications. Oversee cutover planning and transition into hypercare support. Change & Adoption Support organisational change and adoption activities alongside change management teams. Ensure business stakeholders are engaged throughout the delivery life cycle. Drive alignment between technology delivery and HR process transformation objectives What's in it for you? - Our client loves to reward their people for doing a great job. This is a 6-month contract. (with possibility of extension) A day rate, in-scope IR35 either PAYE or Hays approved Umbrella company This role provides a hybrid working access from the comforts of your own home and only going to our state-of-the-art office in Waterside (3/4) days per week. May involve international travel Next Steps Once you've applied, one of our friendly recruitment consultants will give you a call and talk you through the screening process. If your application is successful, you'll be involved in a live virtual interview with one of our client's hiring managers to get to know you better. We look forward to speaking to you!
Jul 01, 2026
Contractor
About the role As a Oracle HCM Release 2 Project Manager, you have to lead delivery of the second phase of client Oracle Fusion HCM transformation programme. This role will be responsible for managing the successful implementation and deployment of the following Oracle HCM Cloud modules: Oracle Performance Management Oracle Talent Management Oracle Learning Oracle HR Help Desk/Case Management The Project Manager will oversee end-to-end delivery across functional, technical, testing, data, integration, change, and business readiness workstreams. The role requires strong Oracle HCM programme delivery experience, stakeholder management capability, and the ability to operate within a complex, fast-paced enterprise environment. The successful candidate will work closely with programme leadership, HR stakeholders, IT teams, system integrators, and business owners to ensure delivery is aligned to programme objectives, timelines, budget, governance, and operational readiness requirements. Tell me more, tell me more Our client is currently looking for a new recruit in joining their team, please read on! You can also ask our friendly recruitment team any questions you may have about the role, between 8:30am-5:30pm Monday to Friday. Shifts: Monday - Friday (37.5 hours per week) Experience and Skills Required: Essential Proven experience managing Oracle Fusion HCM implementation programmes or releases. Strong knowledge of Oracle HCM Cloud modules including: Performance Management Talent Management Learning HR Help Desk/Case Management Experience delivering complex enterprise transformation programmes. Strong understanding of: Functional delivery life cycle Integration management Data migration Testing governance Release management Business readiness Experience managing system integrators and offshore delivery teams. Excellent stakeholder management and executive communication capability. Strong programme governance and RAID management experience Desirable Experience within aviation, transport, or heavily operational environments. Experience working within large unionised organisations. Familiarity with Oracle quarterly release management and SaaS governance. Experience delivering multi-release Oracle Cloud programmes. Key Skills Oracle Fusion HCM Enterprise Programme Delivery Project & Release Management Stakeholder Management RAID Management Governance & Reporting Vendor & Supplier Management Testing & Deployment Oversight Change & Adoption Coordination Cross-functional Leadership Personal Attributes Strong leadership and delivery focus. Calm and structured under pressure. Excellent communication and influencing skills. Highly organised with strong attention to detail. Collaborative and proactive approach. Ability to challenge constructively and drive accountability. Responsibilities Programme & Project Delivery Lead end-to-end delivery of Oracle HCM Release 2 implementation activities. Manage project scope, plan, budget, RAID log, governance, and reporting. Develop and maintain integrated delivery plans across all Release 2 workstreams. Ensure alignment with overall Oracle HCM transformation strategy and roadmap. Manage dependencies between Release 2 and existing Oracle HCM production environments. Oracle HCM Module Delivery Oversee successful implementation and deployment of: Oracle Performance Management Oracle Talent Management Oracle Learning Oracle HR Help Desk/Case Management Key responsibilities include: Functional design governance Delivery milestone management Testing coordination Business readiness planning Integration and security alignment Data migration oversight Hypercare and post-go-live support coordination Stakeholder Management Build strong relationships across HR, Operations, IT, PMO, and programme leadership. Manage delivery partners and third-party suppliers. Facilitate steering committees, design authority sessions, and executive reporting forums. Provide clear communication of programme status, risks, dependencies, and decisions. Delivery Governance & Control Ensure adherence to programme governance standards and delivery methodologies. Monitor project progress against milestones and proactively manage delivery risks. Drive issue resolution and decision-making across cross-functional teams. Maintain strong focus on quality assurance and deployment readiness. Testing & Readiness Coordinate System Integration Testing (SIT), User Acceptance Testing (UAT), and business validation activities. Ensure operational readiness for go-live including training, support, and communications. Oversee cutover planning and transition into hypercare support. Change & Adoption Support organisational change and adoption activities alongside change management teams. Ensure business stakeholders are engaged throughout the delivery life cycle. Drive alignment between technology delivery and HR process transformation objectives What's in it for you? - Our client loves to reward their people for doing a great job. This is a 6-month contract. (with possibility of extension) A day rate, in-scope IR35 either PAYE or Hays approved Umbrella company This role provides a hybrid working access from the comforts of your own home and only going to our state-of-the-art office in Waterside (3/4) days per week. May involve international travel Next Steps Once you've applied, one of our friendly recruitment consultants will give you a call and talk you through the screening process. If your application is successful, you'll be involved in a live virtual interview with one of our client's hiring managers to get to know you better. We look forward to speaking to you!
Adecco
Head of Health & Safety
Adecco
Head of Health & Safety Location: London / Hybrid Salary: 110,000 - 120,000 + bonus + perm benefits We are seeking an experienced Head of Health & Safety to lead and shape a high-performing H&S function within a fast-paced, heavily regulated environment. This is a senior leadership role with full accountability for health and safety strategy, compliance, and culture across a complex, multi-site operation. You will play a critical role in ensuring robust governance while influencing stakeholders at the highest level of the organisation. This role offers significant exposure to executive leadership and board-level stakeholders, making it an ideal opportunity for someone looking to operate at a strategic level while still being close to operational delivery. Key Responsibilities Lead the design, development, and implementation of a comprehensive Health & Safety strategy aligned to business goals and regulatory requirements Take full ownership of H&S policies, processes, and procedures across both field and office-based teams Drive performance against H&S KPIs, ensuring clear reporting, accountability, and continuous improvement Lead and manage external audits and regulatory inspections, ensuring successful outcomes Identify, monitor, and mitigate organisational health and safety risks Build and embed a safety-first culture across all levels of the business Provide strategic advice and insight to C-suite and board stakeholders Ensure full compliance with UK H&S legislation and industry standards Develop leadership capability across the organisation through coaching, mentoring, and engagement Drive innovation in H&S systems, tools, and ways of working Essential Skills & Experience Proven experience in a senior H&S leadership role within a regulated, operational environment Track record of engaging and influencing executive and board-level stakeholders Strong experience managing health and safety within field-based or infrastructure-led operations Ability to operate effectively in a fast-paced, highly regulated environment Experience leading teams while also remaining hands-on where required Excellent communication and stakeholder management skills Strong organisational and planning skills - highly structured approach to delivery Ability to influence behavioural change and drive compliance across the business Relevant Health & Safety qualification (e.g. IOSH minimum; NEBOSH Diploma or equivalent desirable)
Jul 01, 2026
Full time
Head of Health & Safety Location: London / Hybrid Salary: 110,000 - 120,000 + bonus + perm benefits We are seeking an experienced Head of Health & Safety to lead and shape a high-performing H&S function within a fast-paced, heavily regulated environment. This is a senior leadership role with full accountability for health and safety strategy, compliance, and culture across a complex, multi-site operation. You will play a critical role in ensuring robust governance while influencing stakeholders at the highest level of the organisation. This role offers significant exposure to executive leadership and board-level stakeholders, making it an ideal opportunity for someone looking to operate at a strategic level while still being close to operational delivery. Key Responsibilities Lead the design, development, and implementation of a comprehensive Health & Safety strategy aligned to business goals and regulatory requirements Take full ownership of H&S policies, processes, and procedures across both field and office-based teams Drive performance against H&S KPIs, ensuring clear reporting, accountability, and continuous improvement Lead and manage external audits and regulatory inspections, ensuring successful outcomes Identify, monitor, and mitigate organisational health and safety risks Build and embed a safety-first culture across all levels of the business Provide strategic advice and insight to C-suite and board stakeholders Ensure full compliance with UK H&S legislation and industry standards Develop leadership capability across the organisation through coaching, mentoring, and engagement Drive innovation in H&S systems, tools, and ways of working Essential Skills & Experience Proven experience in a senior H&S leadership role within a regulated, operational environment Track record of engaging and influencing executive and board-level stakeholders Strong experience managing health and safety within field-based or infrastructure-led operations Ability to operate effectively in a fast-paced, highly regulated environment Experience leading teams while also remaining hands-on where required Excellent communication and stakeholder management skills Strong organisational and planning skills - highly structured approach to delivery Ability to influence behavioural change and drive compliance across the business Relevant Health & Safety qualification (e.g. IOSH minimum; NEBOSH Diploma or equivalent desirable)
NewFlex
Centre Executive
NewFlex
Location: Birmingham Business Park Hours: 40 hours per week, Monday to Friday - 8:30am to 5:30pm (occasional work out of normal business hours) Who are we? NewFlex operates a rapidly expanding and diverse nationwide network of business centres offering flexible workspaces to entrepreneurs and businesses. We give our Customers the flexibility, independence, 'Freedom at Work', and support to create, grow and enjoy running their businesses in our centres.We've been going from strength to strength for 25 years to cement our position as 'The Property Manager for the New Economy'. We're currently experiencing a sensational period of growth as the flexible officing revolution continues to disrupt the traditional office market. Our unique Client management model connects building owners (Clients) with occupiers (Customers) to generate cash from underutilised office space in all types of buildings from Aberdeen to Brighton. NewFlex is creating a positive alternative in the business centre market. What are our values? Our values shape our culture and guide us how we go about our daily business to support our purpose and ambition.The purpose of NewFlex is to make a sustainable profit from unleashing the potential of buildings and people. What will you do? The Centre Executive is accountable for the effective operation, revenue growth, and customer satisfaction within the centre. Acting in a supervisory capacity to Centre Operations Assistants, this role is dedicated to ensuring an exceptional customer experience, seamless day-to-day operations, and successful sales initiatives. Working closely with the General Manager, the Centre Executive plays a pivotal role in the centre's commercial performance and achievement of key performance indicators (KPIs), with a strong focus on revenue generation beyond fixed office space. We want someone exceptional who can focus on: Customer Service & Customer Relations Provide exceptional customer service, ensuring high levels of satisfaction and retention. Conduct professional, welcoming tours, managing the process from initial engagement through to successful negotiations to secure new business. Cultivate strong customer relationships through regular communication, events and proactive service. Promptly resolve customer complaints, striving to exceed satisfaction expectations. Operations Management Oversee the daily operations of the centre, including opening, closing, and upholding service and cleanliness standards. Ensure health and safety compliance, maintaining necessary certifications and addressing issues promptly. Manage facility requirements, including repairs and routine maintenance, to maintain an inviting environment. Sales and KPI Target Leadership Assist the General Manager by driving sales efforts within the centre to achieve monthly and quarterly revenue and occupancy targets. Manage the performance and sales activity of revenue sources beyond fixed office space ("fast cash"). Implement targeted sales strategies to achieve KPIs for fast cash and maximise revenue opportunities. Track, analyse, and report sales and operational performance and KPIs to the General Manager, continually identifying opportunities for improvement. Partner with marketing to execute local campaigns focused on co-working and M&E, increasing visibility, demand, and community engagement. Supervisory Role to Centre Operations Assistants Ensure the centre operates in line with company policies, procedures and processes Maintain up to date knowledge of GDPR and AML legislation and ensure the business follows mandatory requirements Escalate identified issues and risks to the General Manager Working with Centre Operations Manager and Compliance Manager to ensure that all customer agreements are current, correct and accompanied by the correct supporting documentation. Validating customer identification to ensure adherence to AMLR policy Work with the Compliance Manager to ensure our virtual customers are managed and operate in line with our virtual policy Complete all mandatory training modules annually: - Data Protection Awareness, Healthy Working, Fire Safety Plus, Health & Safety Induction , Whistleblowing, Cyber Security, Fraud Prevention, Anti Money Laundering , Anti Bribery and Code of Conduct. Knowledge/Experience Proficiency in Microsoft Office 365 (Word, Excel, Outlook) and CRM software. Qualifications Minimum Grade C in English and Math's (or equivalent) Key skills/behaviours required for this role: Strong commercial and sales acumen with a proven record in revenue generation within a customer-facing environment. Excellent communication, problem-solving, and supervisory abilities. Demonstrated experience in customer service management, facility operations, or a similar supervisory role. What will we offer you? £35,000 per annum 33 days Annual Leave (including Bank Holidays) Birthday Off Volunteering Days Discounted Private Medical Insurance Cover Life Assurance Income Protection Insurance Payroll Giving Cycle Scheme NEST Pension Scheme Employee Assistance Programme Annual Flu Jabs Eye Tests Training Support Package Enhanced Maternity, Adoption, Shared Parental and Paternity Pay Annual Professional Membership Subscription NewFlex is an equal opportunities employer.This vacancy will close once we have filled all available interview slots. We therefore highly recommend early applications. REF-
Jul 01, 2026
Full time
Location: Birmingham Business Park Hours: 40 hours per week, Monday to Friday - 8:30am to 5:30pm (occasional work out of normal business hours) Who are we? NewFlex operates a rapidly expanding and diverse nationwide network of business centres offering flexible workspaces to entrepreneurs and businesses. We give our Customers the flexibility, independence, 'Freedom at Work', and support to create, grow and enjoy running their businesses in our centres.We've been going from strength to strength for 25 years to cement our position as 'The Property Manager for the New Economy'. We're currently experiencing a sensational period of growth as the flexible officing revolution continues to disrupt the traditional office market. Our unique Client management model connects building owners (Clients) with occupiers (Customers) to generate cash from underutilised office space in all types of buildings from Aberdeen to Brighton. NewFlex is creating a positive alternative in the business centre market. What are our values? Our values shape our culture and guide us how we go about our daily business to support our purpose and ambition.The purpose of NewFlex is to make a sustainable profit from unleashing the potential of buildings and people. What will you do? The Centre Executive is accountable for the effective operation, revenue growth, and customer satisfaction within the centre. Acting in a supervisory capacity to Centre Operations Assistants, this role is dedicated to ensuring an exceptional customer experience, seamless day-to-day operations, and successful sales initiatives. Working closely with the General Manager, the Centre Executive plays a pivotal role in the centre's commercial performance and achievement of key performance indicators (KPIs), with a strong focus on revenue generation beyond fixed office space. We want someone exceptional who can focus on: Customer Service & Customer Relations Provide exceptional customer service, ensuring high levels of satisfaction and retention. Conduct professional, welcoming tours, managing the process from initial engagement through to successful negotiations to secure new business. Cultivate strong customer relationships through regular communication, events and proactive service. Promptly resolve customer complaints, striving to exceed satisfaction expectations. Operations Management Oversee the daily operations of the centre, including opening, closing, and upholding service and cleanliness standards. Ensure health and safety compliance, maintaining necessary certifications and addressing issues promptly. Manage facility requirements, including repairs and routine maintenance, to maintain an inviting environment. Sales and KPI Target Leadership Assist the General Manager by driving sales efforts within the centre to achieve monthly and quarterly revenue and occupancy targets. Manage the performance and sales activity of revenue sources beyond fixed office space ("fast cash"). Implement targeted sales strategies to achieve KPIs for fast cash and maximise revenue opportunities. Track, analyse, and report sales and operational performance and KPIs to the General Manager, continually identifying opportunities for improvement. Partner with marketing to execute local campaigns focused on co-working and M&E, increasing visibility, demand, and community engagement. Supervisory Role to Centre Operations Assistants Ensure the centre operates in line with company policies, procedures and processes Maintain up to date knowledge of GDPR and AML legislation and ensure the business follows mandatory requirements Escalate identified issues and risks to the General Manager Working with Centre Operations Manager and Compliance Manager to ensure that all customer agreements are current, correct and accompanied by the correct supporting documentation. Validating customer identification to ensure adherence to AMLR policy Work with the Compliance Manager to ensure our virtual customers are managed and operate in line with our virtual policy Complete all mandatory training modules annually: - Data Protection Awareness, Healthy Working, Fire Safety Plus, Health & Safety Induction , Whistleblowing, Cyber Security, Fraud Prevention, Anti Money Laundering , Anti Bribery and Code of Conduct. Knowledge/Experience Proficiency in Microsoft Office 365 (Word, Excel, Outlook) and CRM software. Qualifications Minimum Grade C in English and Math's (or equivalent) Key skills/behaviours required for this role: Strong commercial and sales acumen with a proven record in revenue generation within a customer-facing environment. Excellent communication, problem-solving, and supervisory abilities. Demonstrated experience in customer service management, facility operations, or a similar supervisory role. What will we offer you? £35,000 per annum 33 days Annual Leave (including Bank Holidays) Birthday Off Volunteering Days Discounted Private Medical Insurance Cover Life Assurance Income Protection Insurance Payroll Giving Cycle Scheme NEST Pension Scheme Employee Assistance Programme Annual Flu Jabs Eye Tests Training Support Package Enhanced Maternity, Adoption, Shared Parental and Paternity Pay Annual Professional Membership Subscription NewFlex is an equal opportunities employer.This vacancy will close once we have filled all available interview slots. We therefore highly recommend early applications. REF-
Forces Recruitment Solutions Group Ltd
Operations Director
Forces Recruitment Solutions Group Ltd
A fast-growing business in the safety and compliance sector is seeking an Operations Director to lead the day-to-day operations of the business and ensure the company s continued growth. The Operations Director will have previous experience working in a similar role and have proven experience successfully growing a company. In addition, the Ops Director will have worked in a related sector such as facilities management, cleaning, building services or multi-site operations, as well as have excellent relationship-building, organisation, problem-solving, analytical, managerial and leadership skills. Applications from ex-military personnel are strongly encouraged Key Responsibilities Lead the day-to-day operation of the business Execute the company's growth strategy Support budgeting, forecasting and commercial decision-making Strengthen customer retention and long-term client relationships Ensure efficient planning, scheduling and service delivery Improve operational efficiency, productivity and profitability Manage operational KPIs and performance reporting Lead, develop and support operational managers, supervisors and field teams Build a culture of accountability, ownership and continuous improvement Establish clear roles, responsibilities and performance expectations Manage performance issues professionally and constructively Champion the company's values and customer-first approach Act as the operational second-in-command when required Knowledge, skills and qualifications required: Previous experience in a similar operations-type role and level Commercially astute and financially literate Experienced in one or more sectors such as FM, building maintenance, multi-site ops, cleaning, H&S or relevant Have successful experience improving businesses turning over £1M+ Have managed field-based teams, subcontractor networks and operational service delivery environments Is entrepreneurial, analytical, organised, pragmatic, solutions-focused and hands-on Able to adapt and work in a high-pressure environment Work well with others and have good relationship-building skills Salary: £70,000 - £80,000 Benefits: bonus, share options, career progression
Jul 01, 2026
Full time
A fast-growing business in the safety and compliance sector is seeking an Operations Director to lead the day-to-day operations of the business and ensure the company s continued growth. The Operations Director will have previous experience working in a similar role and have proven experience successfully growing a company. In addition, the Ops Director will have worked in a related sector such as facilities management, cleaning, building services or multi-site operations, as well as have excellent relationship-building, organisation, problem-solving, analytical, managerial and leadership skills. Applications from ex-military personnel are strongly encouraged Key Responsibilities Lead the day-to-day operation of the business Execute the company's growth strategy Support budgeting, forecasting and commercial decision-making Strengthen customer retention and long-term client relationships Ensure efficient planning, scheduling and service delivery Improve operational efficiency, productivity and profitability Manage operational KPIs and performance reporting Lead, develop and support operational managers, supervisors and field teams Build a culture of accountability, ownership and continuous improvement Establish clear roles, responsibilities and performance expectations Manage performance issues professionally and constructively Champion the company's values and customer-first approach Act as the operational second-in-command when required Knowledge, skills and qualifications required: Previous experience in a similar operations-type role and level Commercially astute and financially literate Experienced in one or more sectors such as FM, building maintenance, multi-site ops, cleaning, H&S or relevant Have successful experience improving businesses turning over £1M+ Have managed field-based teams, subcontractor networks and operational service delivery environments Is entrepreneurial, analytical, organised, pragmatic, solutions-focused and hands-on Able to adapt and work in a high-pressure environment Work well with others and have good relationship-building skills Salary: £70,000 - £80,000 Benefits: bonus, share options, career progression
Senior Operations Team Leader
Pilgrims Europe Grantham, Lincolnshire
Senior Operations Team Leader Grantham Operations Full-Time Permanent Contract Working Hours - 10pm - 6am - Night Shift We are looking for a Senior Operations Team Leader to play a pivotal role in driving performance, safety, and operational excellence across our Grantham site click apply for full job details
Jul 01, 2026
Full time
Senior Operations Team Leader Grantham Operations Full-Time Permanent Contract Working Hours - 10pm - 6am - Night Shift We are looking for a Senior Operations Team Leader to play a pivotal role in driving performance, safety, and operational excellence across our Grantham site click apply for full job details
Divalentinecalver Recruitment Ltd
European Operations Coordinator
Divalentinecalver Recruitment Ltd Redditch, Worcestershire
An exciting opportunity is available to join and respected and well known Freight Forwarders. The European Operations Coordinator will form part of the existing Operations Team. It requires the job holder to coordinate the day to day European Road Transport Shipments including customs clearance and all the related administration click apply for full job details
Jul 01, 2026
Full time
An exciting opportunity is available to join and respected and well known Freight Forwarders. The European Operations Coordinator will form part of the existing Operations Team. It requires the job holder to coordinate the day to day European Road Transport Shipments including customs clearance and all the related administration click apply for full job details
Henley Executive
Sales Operations Executive
Henley Executive
Sales Operations Executive £35,000 - £40000/annum Location: London (5 days a week in the office) Salary: Up to £40,000 per year We are seeking a Sales Operations Executive to join a dynamic team in London. This is an exciting opportunity for a highly organised and proactive professional to support the sales and finance operations for our client, a Technology Managed Services Business. Key Responsibilities for the Sales Operations Executive: Generate and produce quotes for client projects. General Sales Administration duties, including sales order processing. Handle sales governance for all deals. Handle contract management and maintain accurate records. Provide pre-sales administration and sales support to the wider team. Requirements: Strong experience in sales administration or order processing. Excellent organisational and coordination skills. Familiarity with Oracle NetSuite and MS Suite of products preferred. Proactive, detail-oriented, and able to work independently in a fast-paced office environment. Office-based in London, 5 days a week. What We Offer for the successful Sales Operations Executive: Competitive salary of between £35,000 - £40,000 per year. A collaborative and supportive team environment. Opportunity to grow within a professional and fast-moving company. If you are a motivated individual with a passion for sales support and operational excellence, we want to hear from you! Please include your current Address/Location within your CV or application. Applications without a location may not be considered, and those with a location will be prioritised. If you are looking to relocate, then please state this along with your current location.
Jul 01, 2026
Full time
Sales Operations Executive £35,000 - £40000/annum Location: London (5 days a week in the office) Salary: Up to £40,000 per year We are seeking a Sales Operations Executive to join a dynamic team in London. This is an exciting opportunity for a highly organised and proactive professional to support the sales and finance operations for our client, a Technology Managed Services Business. Key Responsibilities for the Sales Operations Executive: Generate and produce quotes for client projects. General Sales Administration duties, including sales order processing. Handle sales governance for all deals. Handle contract management and maintain accurate records. Provide pre-sales administration and sales support to the wider team. Requirements: Strong experience in sales administration or order processing. Excellent organisational and coordination skills. Familiarity with Oracle NetSuite and MS Suite of products preferred. Proactive, detail-oriented, and able to work independently in a fast-paced office environment. Office-based in London, 5 days a week. What We Offer for the successful Sales Operations Executive: Competitive salary of between £35,000 - £40,000 per year. A collaborative and supportive team environment. Opportunity to grow within a professional and fast-moving company. If you are a motivated individual with a passion for sales support and operational excellence, we want to hear from you! Please include your current Address/Location within your CV or application. Applications without a location may not be considered, and those with a location will be prioritised. If you are looking to relocate, then please state this along with your current location.
Westray Recruitment Consultants Ltd
Sales Executive
Westray Recruitment Consultants Ltd Malton, Yorkshire
Excellent Sales Opportunity in Malton! Sales Opportunity to be based in Malton! Sales Support Opportunity! Someone with a small amount of sales/estimation/Sales Support/Sales Administration experience is ideal as lots of training will be given. Sales support experience would be fantastic! WHAT IS IN IT FOR YOU? Basic Salary package of Circa £30k base per annum Bonus scheme applicable (MD will discuss at interview stage) 4 day working week Monday Thursday 8.30-5.30, Fridays off! 4 day working week! 6-month review salary review, MD willing to offer substantial increase on basic following probationary period. Opportunity to drive the business forward, working closely with MD and head of sales in what is an exciting period for the business. Private Medical Healthcare following probationary period. 28 days holiday inclusive of bank holidays Office based role in Malton! Limited travel required day to day! Genuine training and development opportunities Excellent team/company dynamic built on an excellent culture Clear career progression path. THE BUSINESS Our client is a hugely well-established specialist construction/manufacturing provider. Their tailored skillset can be taught to somebody with a background within Engineering, Construction or Manufacturing. They operate with 5 core products which come with various specifications to provide a wider portfolio of around 40 products. The business is aiming to increase their turnover by £3M over the next 3 years. THE ROLE Review customer enquiries, specifications, drawings, and tender documents. (Following training). Prepare detailed cost estimates, quotations, and proposals (Following training). Liaise with customers to clarify technical and commercial requirements. (Following training). Work with operations, procurement, engineering, and production teams to obtain pricing and delivery information. Calculate material, labour, subcontractor, and overhead costs. Maintain pricing databases and estimation records. Follow up on quotations and support sales negotiations. Monitor market pricing and competitor activity. Assist with contract reviews and handovers to project delivery teams. Ensure estimates comply with company standards and profitability targets. Produce reports on quotation activity, conversion rates, and pipeline opportunities. THE PERSON Essential: Experience in estimating, sales support, quotations, or commercial administration. Strong numerical and analytical skills. Experience using Microsoft Excel and CRM systems. Ability to interpret technical information and specifications. Desirable: Experience within the relevant industry sector. Experience working with tenders and contracts. TO APPLY Please apply for this position and your CV will go direct to Kyle Jevons at Westray Recruitment Group.
Jul 01, 2026
Full time
Excellent Sales Opportunity in Malton! Sales Opportunity to be based in Malton! Sales Support Opportunity! Someone with a small amount of sales/estimation/Sales Support/Sales Administration experience is ideal as lots of training will be given. Sales support experience would be fantastic! WHAT IS IN IT FOR YOU? Basic Salary package of Circa £30k base per annum Bonus scheme applicable (MD will discuss at interview stage) 4 day working week Monday Thursday 8.30-5.30, Fridays off! 4 day working week! 6-month review salary review, MD willing to offer substantial increase on basic following probationary period. Opportunity to drive the business forward, working closely with MD and head of sales in what is an exciting period for the business. Private Medical Healthcare following probationary period. 28 days holiday inclusive of bank holidays Office based role in Malton! Limited travel required day to day! Genuine training and development opportunities Excellent team/company dynamic built on an excellent culture Clear career progression path. THE BUSINESS Our client is a hugely well-established specialist construction/manufacturing provider. Their tailored skillset can be taught to somebody with a background within Engineering, Construction or Manufacturing. They operate with 5 core products which come with various specifications to provide a wider portfolio of around 40 products. The business is aiming to increase their turnover by £3M over the next 3 years. THE ROLE Review customer enquiries, specifications, drawings, and tender documents. (Following training). Prepare detailed cost estimates, quotations, and proposals (Following training). Liaise with customers to clarify technical and commercial requirements. (Following training). Work with operations, procurement, engineering, and production teams to obtain pricing and delivery information. Calculate material, labour, subcontractor, and overhead costs. Maintain pricing databases and estimation records. Follow up on quotations and support sales negotiations. Monitor market pricing and competitor activity. Assist with contract reviews and handovers to project delivery teams. Ensure estimates comply with company standards and profitability targets. Produce reports on quotation activity, conversion rates, and pipeline opportunities. THE PERSON Essential: Experience in estimating, sales support, quotations, or commercial administration. Strong numerical and analytical skills. Experience using Microsoft Excel and CRM systems. Ability to interpret technical information and specifications. Desirable: Experience within the relevant industry sector. Experience working with tenders and contracts. TO APPLY Please apply for this position and your CV will go direct to Kyle Jevons at Westray Recruitment Group.
Children's Hospice South West
Charity Business Manager
Children's Hospice South West Bristol, Gloucestershire
Location : South West England (multi-site with hybrid working) Contract : Permanent, Full-time Salary : £47,725 - £54,095 per annum About us At Children's Hospice South West, we are committed to making the most of short and precious lives. We provide expert care and support to babies, children with life-limiting conditions and their families, ensuring they can make the very most of their time together. We are seeking a Charity Business Manager to play a central role in supporting how our organisation is led, governed and managed. About the role We are looking for a Charity Business Manager who shares our values and is passionate about creating the conditions that enable others to do their best work. This is a pivotal role at the heart of our organisation, connecting people, processes, and information to support strong, compassionate leadership and decision-making. Working closely with the Deputy CEO, you will help bring our governance and business management to life through a collaborative, network leadership approach-working across teams, services, and sites to build shared understanding, consistency, and trust. You'll lead a central business support team and work in partnership with colleagues, Trustees and senior leaders to ensure our governance, risk, and assurance arrangements are clear, connected, and effective. You'll also take on the role of Data Protection Officer, helping us care for sensitive information with the same integrity and respect we show to the children and families we support. This is a hands-on role, where your organisation, judgement, and ability to bring people together will make a real difference-helping us work smarter, strengthen resilience, and focus on what matters most. About you You are an experienced and values-driven professional with a senior level background in governance, business management, or corporate administration. You believe in collaboration over hierarchy, bring people together with warmth and clarity, and take pride in creating inclusive, high-performing teams. You are organised, thoughtful, and motivated by making a positive impact. • Essential experience required includes: • Strong working knowledge of governance frameworks (charity/public sector), regulatory compliance and assurance processes, data protection legislation (UK GDPR/DPA 2018) • Experience supporting Boards or Trustees • Proven experience developing and maintaining governance frameworks and processes • Managing organisational records, policies, and compliance registers • Coordinating or leading cross-organisational projects Join us and help shape the foundations that enable exceptional care-working together, across boundaries, for children and families across the South West. What we offer Working for CHSW isn't just a job - it's the chance to be part of something truly meaningful. We offer: • 33 days' holiday plus bank holidays (rising with service) • Enhanced sick pay (up to 6 months full pay) • Pension scheme with 7% employer contribution • Enhanced maternity/adoption pay and family-friendly policies • Occupational health, wellbeing support and Employee Assistance Programme • Life assurance scheme • Ongoing training and development opportunities • Commitment to sustainability and environmental responsibility • A supportive, inclusive and values-driven workplace If you are looking for a role where you can combine leadership, governance expertise, we would love to hear from you. Please follow the link under the 'Apply Now' button (you will be asked to upload your CV and complete a short application form). Closing Date: 12 July 2026 Anticipated Interviews: 22 July 2026 face to face at one of our hospice sites CHSW Equality, Diversity and Inclusion Statement CHSW is committed to safeguarding and promoting the welfare of children and young people and all employees must apply for an enhanced disclosure from the Disclosure and Barring Service. We welcome applications from all sections of the community. Charity Registration Number You may have experience of the following: Charity Business Manager, Head of Governance, Governance Manager, Corporate Services Manager, Company Secretary, Head of Compliance, Business Operations Manager, Chief of Staff, Executive Support Manager, Head of Corporate Governance REF-
Jul 01, 2026
Full time
Location : South West England (multi-site with hybrid working) Contract : Permanent, Full-time Salary : £47,725 - £54,095 per annum About us At Children's Hospice South West, we are committed to making the most of short and precious lives. We provide expert care and support to babies, children with life-limiting conditions and their families, ensuring they can make the very most of their time together. We are seeking a Charity Business Manager to play a central role in supporting how our organisation is led, governed and managed. About the role We are looking for a Charity Business Manager who shares our values and is passionate about creating the conditions that enable others to do their best work. This is a pivotal role at the heart of our organisation, connecting people, processes, and information to support strong, compassionate leadership and decision-making. Working closely with the Deputy CEO, you will help bring our governance and business management to life through a collaborative, network leadership approach-working across teams, services, and sites to build shared understanding, consistency, and trust. You'll lead a central business support team and work in partnership with colleagues, Trustees and senior leaders to ensure our governance, risk, and assurance arrangements are clear, connected, and effective. You'll also take on the role of Data Protection Officer, helping us care for sensitive information with the same integrity and respect we show to the children and families we support. This is a hands-on role, where your organisation, judgement, and ability to bring people together will make a real difference-helping us work smarter, strengthen resilience, and focus on what matters most. About you You are an experienced and values-driven professional with a senior level background in governance, business management, or corporate administration. You believe in collaboration over hierarchy, bring people together with warmth and clarity, and take pride in creating inclusive, high-performing teams. You are organised, thoughtful, and motivated by making a positive impact. • Essential experience required includes: • Strong working knowledge of governance frameworks (charity/public sector), regulatory compliance and assurance processes, data protection legislation (UK GDPR/DPA 2018) • Experience supporting Boards or Trustees • Proven experience developing and maintaining governance frameworks and processes • Managing organisational records, policies, and compliance registers • Coordinating or leading cross-organisational projects Join us and help shape the foundations that enable exceptional care-working together, across boundaries, for children and families across the South West. What we offer Working for CHSW isn't just a job - it's the chance to be part of something truly meaningful. We offer: • 33 days' holiday plus bank holidays (rising with service) • Enhanced sick pay (up to 6 months full pay) • Pension scheme with 7% employer contribution • Enhanced maternity/adoption pay and family-friendly policies • Occupational health, wellbeing support and Employee Assistance Programme • Life assurance scheme • Ongoing training and development opportunities • Commitment to sustainability and environmental responsibility • A supportive, inclusive and values-driven workplace If you are looking for a role where you can combine leadership, governance expertise, we would love to hear from you. Please follow the link under the 'Apply Now' button (you will be asked to upload your CV and complete a short application form). Closing Date: 12 July 2026 Anticipated Interviews: 22 July 2026 face to face at one of our hospice sites CHSW Equality, Diversity and Inclusion Statement CHSW is committed to safeguarding and promoting the welfare of children and young people and all employees must apply for an enhanced disclosure from the Disclosure and Barring Service. We welcome applications from all sections of the community. Charity Registration Number You may have experience of the following: Charity Business Manager, Head of Governance, Governance Manager, Corporate Services Manager, Company Secretary, Head of Compliance, Business Operations Manager, Chief of Staff, Executive Support Manager, Head of Corporate Governance REF-
Office Angels
Temporary Customer Operations Executive
Office Angels City, London
Are you ready to be part of an exciting journey within a fast-growing cleantech company? Our client is on a mission to accelerate the global transition to clean, affordable energy-and they're looking for someone like you to help make it happen. As a Customer Operations Executive , you'll play a key role in supporting customers throughout their EV charging journey, ensuring a seamless and positive experience. If you're motivated, customer-focused, and passionate about contributing to a more sustainable future, this could be the perfect opportunity for you. Job Title: Temporary Customer Operations Executive Location: Covent Garden (Hybrid) Start Date: ASAP Duration: 3 months + Pay Rate: 14.85 per hour Working Pattern: Full-time role 3 days in the office, 2 days working from home Approximately 2 weekend days per month Working Hours: Monday to Thursday: 09:00 - 18:00 Friday: 09:00 - 17:00 Saturday: 09:00 - 17:00 Sunday: 10:00 - 16:00 What You'll Do: Customer Support: Resolve inbound customer queries via phone with timely and effective solutions. Proactively reach out to customers to support them in overcoming any hurdles. Become a product expert, mastering the installation process and understanding various customer situations. Handle escalations and sensitive customer interactions with care and professionalism. Collaborate with the Technical Support team, escalating cases, as necessary. Meet individual KPIs for productivity and quality while contributing to team goals. Process and Improvement: Adhere to established team processes and suggest improvements when you spot them. Create and maintain internal knowledge resources to boost team efficiency. Stay curious about our products, the EV industry, and the role of AI in customer support. Foster a positive team culture, especially during high-demand periods. What We're Looking For: Experience in a customer support role. Familiarity with CRM systems (e.g., Zendesk, Freshdesk, Intercom). Experience handling technical queries related to products. A proven track record of meeting support-related KPIs. Strong written and verbal communication skills in English. Nice to Haves: Knowledge of the EV or clean energy industry. Experience in a start-up or scale-up environment. Proven ability to identify and drive process improvements. Familiarity with AI tools used in customer support workflows. At our organization, we value diversity, equity, and inclusion. We believe in fostering a culture where everyone can be themselves at work. We actively seek out diverse talent and ensure that every application and employee is treated fairly and with equal opportunity to succeed and feel included. If you're excited about making a difference in the world of clean energy and delivering outstanding customer experiences, we want to hear from you! Apply today to embark on this thrilling journey with us! Please email your CV and cover letter to (url removed) Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jul 01, 2026
Seasonal
Are you ready to be part of an exciting journey within a fast-growing cleantech company? Our client is on a mission to accelerate the global transition to clean, affordable energy-and they're looking for someone like you to help make it happen. As a Customer Operations Executive , you'll play a key role in supporting customers throughout their EV charging journey, ensuring a seamless and positive experience. If you're motivated, customer-focused, and passionate about contributing to a more sustainable future, this could be the perfect opportunity for you. Job Title: Temporary Customer Operations Executive Location: Covent Garden (Hybrid) Start Date: ASAP Duration: 3 months + Pay Rate: 14.85 per hour Working Pattern: Full-time role 3 days in the office, 2 days working from home Approximately 2 weekend days per month Working Hours: Monday to Thursday: 09:00 - 18:00 Friday: 09:00 - 17:00 Saturday: 09:00 - 17:00 Sunday: 10:00 - 16:00 What You'll Do: Customer Support: Resolve inbound customer queries via phone with timely and effective solutions. Proactively reach out to customers to support them in overcoming any hurdles. Become a product expert, mastering the installation process and understanding various customer situations. Handle escalations and sensitive customer interactions with care and professionalism. Collaborate with the Technical Support team, escalating cases, as necessary. Meet individual KPIs for productivity and quality while contributing to team goals. Process and Improvement: Adhere to established team processes and suggest improvements when you spot them. Create and maintain internal knowledge resources to boost team efficiency. Stay curious about our products, the EV industry, and the role of AI in customer support. Foster a positive team culture, especially during high-demand periods. What We're Looking For: Experience in a customer support role. Familiarity with CRM systems (e.g., Zendesk, Freshdesk, Intercom). Experience handling technical queries related to products. A proven track record of meeting support-related KPIs. Strong written and verbal communication skills in English. Nice to Haves: Knowledge of the EV or clean energy industry. Experience in a start-up or scale-up environment. Proven ability to identify and drive process improvements. Familiarity with AI tools used in customer support workflows. At our organization, we value diversity, equity, and inclusion. We believe in fostering a culture where everyone can be themselves at work. We actively seek out diverse talent and ensure that every application and employee is treated fairly and with equal opportunity to succeed and feel included. If you're excited about making a difference in the world of clean energy and delivering outstanding customer experiences, we want to hear from you! Apply today to embark on this thrilling journey with us! Please email your CV and cover letter to (url removed) Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Delegated Authority Technician
High Finance (UK) Limited City, London
New Role: Delegated Authority Technician London / Hybrid Lloyd's Broker I am currently partnered with a Lloyd's Broking firm who are seeking a Delegated Authority Technician to join their small, growing team. Working closely with Broking, Operations and Delegated Authority teams, you will be responsible for the accurate processing and management of premium and binder-related activities across multiple click apply for full job details
Jul 01, 2026
Full time
New Role: Delegated Authority Technician London / Hybrid Lloyd's Broker I am currently partnered with a Lloyd's Broking firm who are seeking a Delegated Authority Technician to join their small, growing team. Working closely with Broking, Operations and Delegated Authority teams, you will be responsible for the accurate processing and management of premium and binder-related activities across multiple click apply for full job details
Victim Support
Operations Manager
Victim Support Hull, Yorkshire
We are looking for a dedicated, passionate and innovative manager to lead our Humberside services. You will oversee services across Humberside. You will be a manager with experience of leading teams, developing services and innovating to increase and improve service provision. This is a full time hybrid role with an office base in Hull and the expectation to travel across Humberside as part of the click apply for full job details
Jul 01, 2026
Full time
We are looking for a dedicated, passionate and innovative manager to lead our Humberside services. You will oversee services across Humberside. You will be a manager with experience of leading teams, developing services and innovating to increase and improve service provision. This is a full time hybrid role with an office base in Hull and the expectation to travel across Humberside as part of the click apply for full job details
Victim Support
Operations Manager
Victim Support Wakefield, Yorkshire
We are looking for a dedicated and passionate manager to fill our Operations Manager post in West Yorkshire. You will oversee the West Yorkshire contract, ensure compliance against key performance indicators and manage the Team Leader and senior staff. You will have experience of working within a similar role, preferably within the voluntary sector and with a knowledge of the criminal justice syst click apply for full job details
Jul 01, 2026
Full time
We are looking for a dedicated and passionate manager to fill our Operations Manager post in West Yorkshire. You will oversee the West Yorkshire contract, ensure compliance against key performance indicators and manage the Team Leader and senior staff. You will have experience of working within a similar role, preferably within the voluntary sector and with a knowledge of the criminal justice syst click apply for full job details
Deputy Manager
Selco Builders Warehouse Nottingham, Nottinghamshire
What You'll Be Doing Driving Operational Excellence Lead the daily operation of the store, ensuring smooth, safe, and legally compliant processes at all times Implement store operations strategy to support sales growth and a great customer experience Ensure store labour is effectively deployed within budget to meet service and trading needs Monitor and manage performance against key KPIs, including sal click apply for full job details
Jul 01, 2026
Full time
What You'll Be Doing Driving Operational Excellence Lead the daily operation of the store, ensuring smooth, safe, and legally compliant processes at all times Implement store operations strategy to support sales growth and a great customer experience Ensure store labour is effectively deployed within budget to meet service and trading needs Monitor and manage performance against key KPIs, including sal click apply for full job details
Robertson Bell
Finance Executive (Payable & Receivable)
Robertson Bell
Interim Finance Executive (Accounts Payable/Accounts Receivable) £22.00 - £27.00 per hour (Umbrella) Initial 3-Month Contract, Potential Extension Hybrid Working - 2 days on site Location: East London, Docklands Do you have recent experience managing the full Accounts Payable process, including invoice processing, payment runs and resolving supplier queries? Have you used Oracle, or another ERP finance system, within a busy finance team? Robertson Bell is delighted to be supporting a respected public sector organisation in the recruitment of an Interim Finance Executive to join their finance team on an initial 3-month contract , with the potential for extension and the opportunity to apply for a permanent position. This is an excellent opportunity for an experienced finance professional to join a close-knit finance team and provide vital support during a period of transition. The Role Reporting into the Finance team, you will play a key role in ensuring the smooth running of day-to-day finance operations, with a particular focus on Accounts Payable. Key responsibilities include: Managing the full Accounts Payable process, from invoice validation through to payment runs. Processing approximately 60-80 supplier invoices per week. Ensuring valid supplier invoices are paid within agreed service level targets. Processing invoices using Oracle (or a similar ERP finance system). Supporting purchase order receipting and resolving supplier and internal invoice queries. Assisting with low-volume Accounts Receivable activities, including raising invoices and maintaining accurate records. Carrying out basic credit control through email follow-ups and resolving customer queries. Maintaining accurate financial records while delivering excellent customer service to internal and external stakeholders. The Successful Candidate We're keen to hear from candidates who have: Previous experience in an Accounts Payable, Finance Executive or Finance Officer role. Strong end-to-end Accounts Payable experience within a busy finance function. Exposure to Accounts Receivable and basic credit control activities. Excellent communication skills and the confidence to liaise with a range of stakeholders. A high level of accuracy and attention to detail. Experience using Oracle would be highly advantageous, although experience with other ERP finance systems will also be considered. Public sector experience is not essential . What's on Offer? £22.00 - £27.00 per hour (Umbrella) depending on experience. Initial 3-month contract with the potential for extension. Opportunity to apply for a permanent position. The chance to make an immediate impact within a supportive and collaborative finance team. Interviews will be taking place shortly, so early applications are strongly encouraged.
Jul 01, 2026
Seasonal
Interim Finance Executive (Accounts Payable/Accounts Receivable) £22.00 - £27.00 per hour (Umbrella) Initial 3-Month Contract, Potential Extension Hybrid Working - 2 days on site Location: East London, Docklands Do you have recent experience managing the full Accounts Payable process, including invoice processing, payment runs and resolving supplier queries? Have you used Oracle, or another ERP finance system, within a busy finance team? Robertson Bell is delighted to be supporting a respected public sector organisation in the recruitment of an Interim Finance Executive to join their finance team on an initial 3-month contract , with the potential for extension and the opportunity to apply for a permanent position. This is an excellent opportunity for an experienced finance professional to join a close-knit finance team and provide vital support during a period of transition. The Role Reporting into the Finance team, you will play a key role in ensuring the smooth running of day-to-day finance operations, with a particular focus on Accounts Payable. Key responsibilities include: Managing the full Accounts Payable process, from invoice validation through to payment runs. Processing approximately 60-80 supplier invoices per week. Ensuring valid supplier invoices are paid within agreed service level targets. Processing invoices using Oracle (or a similar ERP finance system). Supporting purchase order receipting and resolving supplier and internal invoice queries. Assisting with low-volume Accounts Receivable activities, including raising invoices and maintaining accurate records. Carrying out basic credit control through email follow-ups and resolving customer queries. Maintaining accurate financial records while delivering excellent customer service to internal and external stakeholders. The Successful Candidate We're keen to hear from candidates who have: Previous experience in an Accounts Payable, Finance Executive or Finance Officer role. Strong end-to-end Accounts Payable experience within a busy finance function. Exposure to Accounts Receivable and basic credit control activities. Excellent communication skills and the confidence to liaise with a range of stakeholders. A high level of accuracy and attention to detail. Experience using Oracle would be highly advantageous, although experience with other ERP finance systems will also be considered. Public sector experience is not essential . What's on Offer? £22.00 - £27.00 per hour (Umbrella) depending on experience. Initial 3-month contract with the potential for extension. Opportunity to apply for a permanent position. The chance to make an immediate impact within a supportive and collaborative finance team. Interviews will be taking place shortly, so early applications are strongly encouraged.

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