Nuneaton £30,000 per annum plus 30 days holiday, pension, life assurance, employee assistance programme, wellbeing support, and flexible benefits scheme About the Role Relationships mean everything to us, and you'll be at the heart of a special one. Join our team as we build a centre of excellence for our prestige automotive customer, where your commitment to quality and continuous improvement will directly drive our success.We don't just have a way of working; we have The Unipart Way. You'll be empowered to reach world-class levels through our 'From Gate to Great' training and development program, giving you the perfect platform to deliver outstanding service, hit exceptional KPIs, and grow your career in a forward-thinking, people-focused environment. As part of your key responsibilities you'll: Manage communications and relationships with retailers regarding all aspects of customer service and delivery. Address customer issues promptly via telephone, CRM databases, live chat, and instant messaging in a fast-paced environment. Oversee client campaigns, including gathering stock data, issuing orders, and managing credit processes. Maintain key performance metrics, assist in creating periodic reports, and escalate instances where targets are not met. Maintain detailed SOPs and work instructions while leading efforts to highlight issues and drive improvements to prevent reoccurrence. Support cross-functional and regional teams to resolve queries, ensuring all activities adhere to Health and Safety policies and procedures. About You We'd love you to have the following skills and experience, but please apply if you think you'd be able to perform well in this role! Excellent Customer Service and communication skills - both on the 'phone and via email - supported by good commercial understanding A strong team player - confident and self-motivated Quality focused - problem solving skills with a focus on continuous improvement Ability to manage multiple tasks and projects simultaneously and to cope with the demands of a fast-moving and ever-changing set of priorities - very organised Ability to manage own time effectively in order to meet targets and timescales Very IT literate Ability to embrace change and take on new processes - a commitment to self-development About Unipart We are a supply chain performance improvement partner. We Design, Make, Move, and Improve components in our customers' supply chains, keeping their operations and assets moving and working better, for longer. Through our commitment to continuously driving operational efficiencies, we improve performance - saving time, cost, and carbon. Our ambition is to be the driving force behind efficient, resilient, and sustainable supply chains. Equality, Diversity, and Inclusion We believe that a great workplace is one where you can bring your whole self to work. Our recruitment process is designed to be accessible, inclusive, and based entirely on merit. We define merit through a combination of technical skills and the core behaviours that help our people thrive at Unipart. We welcome applications from everyone, regardless of background or circumstances. We are committed to a policy of equal opportunity that exceeds our statutory obligations under the Equality Act 2010 and subsequent legislation. Whether it's your age, disability, neurodiversity, gender identity, family status, or any other characteristic that makes you 'you' - it is your talent and potential that we value most. Adjustments for you: We want you to perform at your best. If you require any reasonable adjustments or have specific accessibility needs at any stage of the application or interview process, please let us know. We are here to support you.You may have experience in the following: Customer Service Advisor, Customer Support Advisor, Customer Service Executive, Customer Support Executive, Call Centre Advisor, Contact Centre Agent, Client Services Coordinator, Customer Experience Advisor, Customer Care Advisor, Account Support Coordinator, Service Desk Advisor, Retail Customer Service Advisor, CRM Advisor, Customer Relations Advisor, Sales Support Advisor, Order Processing Administrator, etc.REF-
Jun 30, 2026
Full time
Nuneaton £30,000 per annum plus 30 days holiday, pension, life assurance, employee assistance programme, wellbeing support, and flexible benefits scheme About the Role Relationships mean everything to us, and you'll be at the heart of a special one. Join our team as we build a centre of excellence for our prestige automotive customer, where your commitment to quality and continuous improvement will directly drive our success.We don't just have a way of working; we have The Unipart Way. You'll be empowered to reach world-class levels through our 'From Gate to Great' training and development program, giving you the perfect platform to deliver outstanding service, hit exceptional KPIs, and grow your career in a forward-thinking, people-focused environment. As part of your key responsibilities you'll: Manage communications and relationships with retailers regarding all aspects of customer service and delivery. Address customer issues promptly via telephone, CRM databases, live chat, and instant messaging in a fast-paced environment. Oversee client campaigns, including gathering stock data, issuing orders, and managing credit processes. Maintain key performance metrics, assist in creating periodic reports, and escalate instances where targets are not met. Maintain detailed SOPs and work instructions while leading efforts to highlight issues and drive improvements to prevent reoccurrence. Support cross-functional and regional teams to resolve queries, ensuring all activities adhere to Health and Safety policies and procedures. About You We'd love you to have the following skills and experience, but please apply if you think you'd be able to perform well in this role! Excellent Customer Service and communication skills - both on the 'phone and via email - supported by good commercial understanding A strong team player - confident and self-motivated Quality focused - problem solving skills with a focus on continuous improvement Ability to manage multiple tasks and projects simultaneously and to cope with the demands of a fast-moving and ever-changing set of priorities - very organised Ability to manage own time effectively in order to meet targets and timescales Very IT literate Ability to embrace change and take on new processes - a commitment to self-development About Unipart We are a supply chain performance improvement partner. We Design, Make, Move, and Improve components in our customers' supply chains, keeping their operations and assets moving and working better, for longer. Through our commitment to continuously driving operational efficiencies, we improve performance - saving time, cost, and carbon. Our ambition is to be the driving force behind efficient, resilient, and sustainable supply chains. Equality, Diversity, and Inclusion We believe that a great workplace is one where you can bring your whole self to work. Our recruitment process is designed to be accessible, inclusive, and based entirely on merit. We define merit through a combination of technical skills and the core behaviours that help our people thrive at Unipart. We welcome applications from everyone, regardless of background or circumstances. We are committed to a policy of equal opportunity that exceeds our statutory obligations under the Equality Act 2010 and subsequent legislation. Whether it's your age, disability, neurodiversity, gender identity, family status, or any other characteristic that makes you 'you' - it is your talent and potential that we value most. Adjustments for you: We want you to perform at your best. If you require any reasonable adjustments or have specific accessibility needs at any stage of the application or interview process, please let us know. We are here to support you.You may have experience in the following: Customer Service Advisor, Customer Support Advisor, Customer Service Executive, Customer Support Executive, Call Centre Advisor, Contact Centre Agent, Client Services Coordinator, Customer Experience Advisor, Customer Care Advisor, Account Support Coordinator, Service Desk Advisor, Retail Customer Service Advisor, CRM Advisor, Customer Relations Advisor, Sales Support Advisor, Order Processing Administrator, etc.REF-
Overview The Customer Consultant role at Solus is built around clear communication, organisation and a strong focus on customer experience . As a key point of contact, you support customers throughout their repair journey and help keep site operations running smoothly day to day. This is a varied, hands-on role that combines customer service, coordination and the collection and delivery of customer vehicles , requiring good judgement, organisation and a professional approach. As a Customer Consultant, you'll balance customer care with practical, site-based responsibilities. Responsibilities You'll: Keep customers updated on the progress of their vehicle repair Handle queries calmly and professionally, providing clear and timely responses Collect and deliver customer vehicles safely and courteously when required Arrange and coordinate vehicle movements and transport activity Support site operations, including parts coordination and basic administration Work closely with technicians, production teams and site leaders Help maintain a welcoming, organised and professional site environment This is a role where reliability, attention to detail and empathy make a real difference to customer confidence. Qualifications We don't require formal qualifications for this role. What matters most is how you work with people , how you manage responsibility, and your willingness to be hands-on. You'll bring: Strong customer service experience , ideally in a customer-facing role A full UK driving licence , with confidence driving customer vehicles Clear and professional communication skills, face-to-face and over the phone A calm and organised approach, even when managing multiple tasks Pride in representing the business when interacting with customers A positive, team-focused attitude Full training is provided. If you enjoy helping people and taking responsibility, we can support the rest. Every Solus site is different, but our expectations are consistent. Customer Consultants are trusted to juggle customer service, vehicle movements and site support with professionalism and care. At Solus, you'll find: A supportive team environment where collaboration matters Clear processes, alongside the flexibility to use judgement day to day Opportunities to develop new skills and progress your career over time An inclusive culture where reliability and kindness are valued Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Jun 30, 2026
Full time
Overview The Customer Consultant role at Solus is built around clear communication, organisation and a strong focus on customer experience . As a key point of contact, you support customers throughout their repair journey and help keep site operations running smoothly day to day. This is a varied, hands-on role that combines customer service, coordination and the collection and delivery of customer vehicles , requiring good judgement, organisation and a professional approach. As a Customer Consultant, you'll balance customer care with practical, site-based responsibilities. Responsibilities You'll: Keep customers updated on the progress of their vehicle repair Handle queries calmly and professionally, providing clear and timely responses Collect and deliver customer vehicles safely and courteously when required Arrange and coordinate vehicle movements and transport activity Support site operations, including parts coordination and basic administration Work closely with technicians, production teams and site leaders Help maintain a welcoming, organised and professional site environment This is a role where reliability, attention to detail and empathy make a real difference to customer confidence. Qualifications We don't require formal qualifications for this role. What matters most is how you work with people , how you manage responsibility, and your willingness to be hands-on. You'll bring: Strong customer service experience , ideally in a customer-facing role A full UK driving licence , with confidence driving customer vehicles Clear and professional communication skills, face-to-face and over the phone A calm and organised approach, even when managing multiple tasks Pride in representing the business when interacting with customers A positive, team-focused attitude Full training is provided. If you enjoy helping people and taking responsibility, we can support the rest. Every Solus site is different, but our expectations are consistent. Customer Consultants are trusted to juggle customer service, vehicle movements and site support with professionalism and care. At Solus, you'll find: A supportive team environment where collaboration matters Clear processes, alongside the flexibility to use judgement day to day Opportunities to develop new skills and progress your career over time An inclusive culture where reliability and kindness are valued Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Automotive Parts Advisor - Multilingual (English & German / Dutch) Location: Brentwood, CM13 Job type: Permanent Hours: Monday to Friday 08:00am - 17:30pm Salary : £28,571 - £35,802 per annum Are you an experienced automotive parts advisor ready for a new challenge? Join a rapidly growing specialist in European Porsche performance and styling, where your knowledge and customer service skills will make a real impact. What you will do: Manage parts orders, reservations, invoicing, and payments efficiently Be the first point of contact for customer enquiries via phone, email and in person Work closely with service teams and workshops to ensure smooth after sales support Provide estimates and advise customers on parts and upgrades Build and maintain strong relationships with customer through proactive telesales and outreach Monitor inventory and support internal teams with stock management Occasionally attend car shows or client visits to represent company About you: Fluent in English plus German or Dutch (essential) Proven experience in automotive parts sales, ideally with Porsche or aftermarket brands Strong technical understanding of vehicles and a willingness to stay up to date with industry developments Excellent organisational, communication and customer relationship skills Professional and approachable with integrity and attention to detail Full, clean driving licence Benefits: Employee discount and special offers Profit sharing scheme On site parking Casual dress Health and wellbeing program Company events Annual leave Please note: Only candidates with relevant automotive parts sales experience and required language skills will be considered. Closing date is 22/07/2026 Hawk 3 Talent Solutions are operating as an employment agency on behalf of its client. To Apply please follow the application process for the site this job is advertised on or email your CV. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website. Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future
Jun 30, 2026
Full time
Automotive Parts Advisor - Multilingual (English & German / Dutch) Location: Brentwood, CM13 Job type: Permanent Hours: Monday to Friday 08:00am - 17:30pm Salary : £28,571 - £35,802 per annum Are you an experienced automotive parts advisor ready for a new challenge? Join a rapidly growing specialist in European Porsche performance and styling, where your knowledge and customer service skills will make a real impact. What you will do: Manage parts orders, reservations, invoicing, and payments efficiently Be the first point of contact for customer enquiries via phone, email and in person Work closely with service teams and workshops to ensure smooth after sales support Provide estimates and advise customers on parts and upgrades Build and maintain strong relationships with customer through proactive telesales and outreach Monitor inventory and support internal teams with stock management Occasionally attend car shows or client visits to represent company About you: Fluent in English plus German or Dutch (essential) Proven experience in automotive parts sales, ideally with Porsche or aftermarket brands Strong technical understanding of vehicles and a willingness to stay up to date with industry developments Excellent organisational, communication and customer relationship skills Professional and approachable with integrity and attention to detail Full, clean driving licence Benefits: Employee discount and special offers Profit sharing scheme On site parking Casual dress Health and wellbeing program Company events Annual leave Please note: Only candidates with relevant automotive parts sales experience and required language skills will be considered. Closing date is 22/07/2026 Hawk 3 Talent Solutions are operating as an employment agency on behalf of its client. To Apply please follow the application process for the site this job is advertised on or email your CV. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website. Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future
RECRUITMENT SOLUTIONS FOR BUSINESS (UK) LTD
Sevenoaks, Kent
It's the perfect time to join this expanding team of Mortgage Advisors in this busy office in the Brands Hatch area. As a Mortgage Advisor, you'll be a wise guide - building trusted relationships, offering insightful advice and helping customers make one of life's most important decisions. With warm leads and full administrative support, you can focus on what you do best sharing your wisdom and soaring toward success. The Mortgage Advisor Package: Basic Salary £29,000pa Guaranteed payment for a fixed period Company car or £2,500 car allowance Realistic OTE £65,000pa (uncapped!) 5 days a week (with 2 Saturdays off each month) Benefits: 33 days paid holiday, extra day off for your birthday Holiday commission, profit share scheme, Pension, life insurance, company rewards and incentives, Structured career path Employee assistance scheme and paid entry fees for charity events! The Mortgage Advisor Role: Provide customers with expert mortgage advice and tailored solutions that can change their lives Promote insurance products from Legal & General to add value to your customers' journey Exceed targets and drive business growth, turning opportunities into results Build strong relationships with estate agents, maximising new business and referrals Proactively contacting new prospects for new business Maintain compliance with FCA guidelines to offer peace of mind and reassurance The Mortgage Advisor Person: Previous experience as a Mortgage Advisor CeMap 1 qualified (or equivalent) essential Motivated by success, results and rewards Strong relationship-building skills A solid work ethic, with the ability to thrive under pressure Smart, articulate and well-presented Passionate about helping customers find their perfect home. If you have the current relevant experience for this role please do not hesitate, APPLY TODAY and submit your CV. Our Recruitment Solutions for Business team are available for a confidential chat and will respond within 12 - 24 hours of your CV application. We guarantee complete discretion, call today and talk in confidence to one of our Property Recruitment experts. Please be advised, if you do not have the previous experience required in the job description your application will not be considered.
Jun 30, 2026
Full time
It's the perfect time to join this expanding team of Mortgage Advisors in this busy office in the Brands Hatch area. As a Mortgage Advisor, you'll be a wise guide - building trusted relationships, offering insightful advice and helping customers make one of life's most important decisions. With warm leads and full administrative support, you can focus on what you do best sharing your wisdom and soaring toward success. The Mortgage Advisor Package: Basic Salary £29,000pa Guaranteed payment for a fixed period Company car or £2,500 car allowance Realistic OTE £65,000pa (uncapped!) 5 days a week (with 2 Saturdays off each month) Benefits: 33 days paid holiday, extra day off for your birthday Holiday commission, profit share scheme, Pension, life insurance, company rewards and incentives, Structured career path Employee assistance scheme and paid entry fees for charity events! The Mortgage Advisor Role: Provide customers with expert mortgage advice and tailored solutions that can change their lives Promote insurance products from Legal & General to add value to your customers' journey Exceed targets and drive business growth, turning opportunities into results Build strong relationships with estate agents, maximising new business and referrals Proactively contacting new prospects for new business Maintain compliance with FCA guidelines to offer peace of mind and reassurance The Mortgage Advisor Person: Previous experience as a Mortgage Advisor CeMap 1 qualified (or equivalent) essential Motivated by success, results and rewards Strong relationship-building skills A solid work ethic, with the ability to thrive under pressure Smart, articulate and well-presented Passionate about helping customers find their perfect home. If you have the current relevant experience for this role please do not hesitate, APPLY TODAY and submit your CV. Our Recruitment Solutions for Business team are available for a confidential chat and will respond within 12 - 24 hours of your CV application. We guarantee complete discretion, call today and talk in confidence to one of our Property Recruitment experts. Please be advised, if you do not have the previous experience required in the job description your application will not be considered.
Solus Accident Repair Centres
Preston On The Hill, Cheshire
Overview At Solus, our purpose is simple. We get our customers back to normal. Our Customer Solutions Centre Advisors are the face of Solus. Working closely with Aviva, you will live our values and work principles while supporting customers at what can be a difficult time. You will be the first point of contact over the telephone, listening carefully, reassuring customers, and helping them move forward with confidence. With full training provided, you will carry out a basic vehicle diagnosis and identify the most appropriate repair solution for each customer. No two calls are the same, and no two customers are the same. What matters most is understanding what matters to them. You will join a supportive and collaborative team who work together to do the right thing for our customers. We focus on listening, problem solving and making decisions that lead to the best possible outcomes. Our customer solutions teams play a key role not just in Warrington, but in shaping the customer experience across our UK sites. Responsibilities Act as the first point of contact for customers, providing clear, empathetic and professional support Use training and in-house tools to complete a basic vehicle diagnosis and agree the best repair solution Take ownership of customer enquiries and guide them through the next steps in their journey Identify opportunities to improve customer satisfaction and contribute to a strong customer-focused culture Work collaboratively with colleagues in our Warrington contact centre and across our UK repair network Qualifications A genuine passion for customer service and helping people Strong communication and listening skills The confidence to make decisions and take ownership of customer outcomes The ability to work well as part of a team in a fast-paced environment Automotive or technical knowledge is helpful but not essential, as full training is provided Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Jun 30, 2026
Full time
Overview At Solus, our purpose is simple. We get our customers back to normal. Our Customer Solutions Centre Advisors are the face of Solus. Working closely with Aviva, you will live our values and work principles while supporting customers at what can be a difficult time. You will be the first point of contact over the telephone, listening carefully, reassuring customers, and helping them move forward with confidence. With full training provided, you will carry out a basic vehicle diagnosis and identify the most appropriate repair solution for each customer. No two calls are the same, and no two customers are the same. What matters most is understanding what matters to them. You will join a supportive and collaborative team who work together to do the right thing for our customers. We focus on listening, problem solving and making decisions that lead to the best possible outcomes. Our customer solutions teams play a key role not just in Warrington, but in shaping the customer experience across our UK sites. Responsibilities Act as the first point of contact for customers, providing clear, empathetic and professional support Use training and in-house tools to complete a basic vehicle diagnosis and agree the best repair solution Take ownership of customer enquiries and guide them through the next steps in their journey Identify opportunities to improve customer satisfaction and contribute to a strong customer-focused culture Work collaboratively with colleagues in our Warrington contact centre and across our UK repair network Qualifications A genuine passion for customer service and helping people Strong communication and listening skills The confidence to make decisions and take ownership of customer outcomes The ability to work well as part of a team in a fast-paced environment Automotive or technical knowledge is helpful but not essential, as full training is provided Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Fife Hybrid Working Temporary Contract We're supporting a well-established organisation in the appointment of a Customer Service Advisor to join their busy team on a temporary contract. This is an excellent opportunity for someone who enjoys helping people, thrives in a fast-paced environment and takes pride in delivering a high level of customer service. You'll be the first point of contact for customers, handling a variety of enquiries while ensuring a positive customer experience throughout every interaction. Key responsibilities: Responding to customer enquiries via telephone, email and online channels Providing accurate information and resolving customer issues efficiently Updating internal systems and maintaining accurate records Escalating more complex enquiries where appropriate Working collaboratively with internal departments to ensure timely resolutions Managing customer expectations and delivering excellent service throughout We're keen to speak with individuals who can demonstrate: Previous customer service, contact centre or administration experience Excellent communication skills, both written and verbal Strong organisational and multitasking abilities A calm, professional and empathetic approach Confidence using multiple systems and technology platforms The ability to work effectively both independently and as part of a team This is a fantastic opportunity for someone who genuinely enjoys helping others and can deliver a positive customer experience in a busy environment. Interested? Get in touch for a confidential discussion.
Jun 30, 2026
Contractor
Fife Hybrid Working Temporary Contract We're supporting a well-established organisation in the appointment of a Customer Service Advisor to join their busy team on a temporary contract. This is an excellent opportunity for someone who enjoys helping people, thrives in a fast-paced environment and takes pride in delivering a high level of customer service. You'll be the first point of contact for customers, handling a variety of enquiries while ensuring a positive customer experience throughout every interaction. Key responsibilities: Responding to customer enquiries via telephone, email and online channels Providing accurate information and resolving customer issues efficiently Updating internal systems and maintaining accurate records Escalating more complex enquiries where appropriate Working collaboratively with internal departments to ensure timely resolutions Managing customer expectations and delivering excellent service throughout We're keen to speak with individuals who can demonstrate: Previous customer service, contact centre or administration experience Excellent communication skills, both written and verbal Strong organisational and multitasking abilities A calm, professional and empathetic approach Confidence using multiple systems and technology platforms The ability to work effectively both independently and as part of a team This is a fantastic opportunity for someone who genuinely enjoys helping others and can deliver a positive customer experience in a busy environment. Interested? Get in touch for a confidential discussion.
RECRUITMENT SOLUTIONS FOR BUSINESS (UK) LTD
Margate, Kent
As a Senior Mortgage Advisor in this excellent office in the Thanet area of Kent you'll be there for your customers, drawing on your wisdom and knowledge making sure they get the best advice and support to achieve their dreams! And with the Area Mortgage Manager by your side, you'll have all the support you need to be the best you can be! You'll receive warm leads from the amazing Estate Agents, and with full administrative backup, you can focus on what you do best: helping customers! The Senior Mortgage Advisor Package: Salary £31,000pa Plus supporting payment guarantee for a fixed period Car Allowance £3,500 or Company Car Realistic OTE £70,000pa (uncapped) 5 days a week (inc Saturdays, 2 Saturdays off per month), Mon-Fri: 08.30-17.30 Sat: 09.00-17.00 Option to work from home 1 day a week! Additional Benefits: 33 days paid holiday (incr with service) day off for your birthday, Profit Share Scheme, Holiday Commission, Pension, Life Insurance, Private Medical Healthcare, Top Achievers trips and incentives, Structured career path with growth opportunities, Employee Assistance Scheme, Paid entry fees for charitable events The Senior Mortgage Advisor role: Meet customers to understand their needs and find their best mortgage solutions Promote insurance & protection Smash targets & celebrate success! Work with the Estate Agency team to maximize opportunities and support & coach colleagues for success Engage with existing customers to generate new business Collaborate with lenders for the best deals Stay compliant with FCA guidelines for peace of mind and reassurance The Senior Mortgage Advisor Person CeMap 1 qualified (or CAS status) and proven mortgage advisory experience essential Driven by success, results, and rewards! Relationship-building comes naturally Always ready to turn ordinary into extraordinary and passionate about helping people secure dream home Aligned with values: courtesy, honesty, trust, and respect If you have the current relevant experience for this role please do not hesitate, APPLY TODAY and submit your CV. Our Recruitment Solutions for Business team are available for a confidential chat and will respond within 12 - 24 hours of your CV application. We guarantee complete discretion, call today and talk in confidence to one of our Property Recruitment experts. Please be advised, if you do not have the previous experience required in the job description your application will not be considered.
Jun 30, 2026
Full time
As a Senior Mortgage Advisor in this excellent office in the Thanet area of Kent you'll be there for your customers, drawing on your wisdom and knowledge making sure they get the best advice and support to achieve their dreams! And with the Area Mortgage Manager by your side, you'll have all the support you need to be the best you can be! You'll receive warm leads from the amazing Estate Agents, and with full administrative backup, you can focus on what you do best: helping customers! The Senior Mortgage Advisor Package: Salary £31,000pa Plus supporting payment guarantee for a fixed period Car Allowance £3,500 or Company Car Realistic OTE £70,000pa (uncapped) 5 days a week (inc Saturdays, 2 Saturdays off per month), Mon-Fri: 08.30-17.30 Sat: 09.00-17.00 Option to work from home 1 day a week! Additional Benefits: 33 days paid holiday (incr with service) day off for your birthday, Profit Share Scheme, Holiday Commission, Pension, Life Insurance, Private Medical Healthcare, Top Achievers trips and incentives, Structured career path with growth opportunities, Employee Assistance Scheme, Paid entry fees for charitable events The Senior Mortgage Advisor role: Meet customers to understand their needs and find their best mortgage solutions Promote insurance & protection Smash targets & celebrate success! Work with the Estate Agency team to maximize opportunities and support & coach colleagues for success Engage with existing customers to generate new business Collaborate with lenders for the best deals Stay compliant with FCA guidelines for peace of mind and reassurance The Senior Mortgage Advisor Person CeMap 1 qualified (or CAS status) and proven mortgage advisory experience essential Driven by success, results, and rewards! Relationship-building comes naturally Always ready to turn ordinary into extraordinary and passionate about helping people secure dream home Aligned with values: courtesy, honesty, trust, and respect If you have the current relevant experience for this role please do not hesitate, APPLY TODAY and submit your CV. Our Recruitment Solutions for Business team are available for a confidential chat and will respond within 12 - 24 hours of your CV application. We guarantee complete discretion, call today and talk in confidence to one of our Property Recruitment experts. Please be advised, if you do not have the previous experience required in the job description your application will not be considered.
Looking for a permanent Customer Service role in Newtonards? Want to work in a team that celebrates achievement, big or small? If so, we want to hear from you today! Click apply, complete our online assessment and someone from our award winning Recruitment team will be in touch to discuss our opportunities! Why work with us? HYBRID working options - save on commuting costs with only 2 day's in the office each week. We invest in training and give you all the tools you need to succeed Work with experienced, supportive colleagues in a fast paced environment where all ideas matter We're committed to creating an inclusive, diverse working environment where everyone is valued and appreciated Watch this video to see what its like to work for TP in Newtownards! Details Start date: 24th Aug 2026 Location : Natwest, Newtownards Shifts : Part time - 20hrs per week - Monday : 09:30 - 13:45 , Tuesday: 09:30 - 13:45, Wednesday: Off, Thursday: 09:30 - 13:45, Friday: 09:30 - 13:45, Saturday: Off, Sunday: 09:30 - 13:45 Training : Full - time training for 3 weeks , Monday-Friday, 9:00am - 5:30pm Salary: £ 13,988 per annum, £13,45 per hour Probity Requirements : Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please be advised that you will have to complete a face to face interview via teams Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met.
Jun 30, 2026
Full time
Looking for a permanent Customer Service role in Newtonards? Want to work in a team that celebrates achievement, big or small? If so, we want to hear from you today! Click apply, complete our online assessment and someone from our award winning Recruitment team will be in touch to discuss our opportunities! Why work with us? HYBRID working options - save on commuting costs with only 2 day's in the office each week. We invest in training and give you all the tools you need to succeed Work with experienced, supportive colleagues in a fast paced environment where all ideas matter We're committed to creating an inclusive, diverse working environment where everyone is valued and appreciated Watch this video to see what its like to work for TP in Newtownards! Details Start date: 24th Aug 2026 Location : Natwest, Newtownards Shifts : Part time - 20hrs per week - Monday : 09:30 - 13:45 , Tuesday: 09:30 - 13:45, Wednesday: Off, Thursday: 09:30 - 13:45, Friday: 09:30 - 13:45, Saturday: Off, Sunday: 09:30 - 13:45 Training : Full - time training for 3 weeks , Monday-Friday, 9:00am - 5:30pm Salary: £ 13,988 per annum, £13,45 per hour Probity Requirements : Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please be advised that you will have to complete a face to face interview via teams Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met.
DE MONTFORT UNIVERSITY LEICESTER
Leicester, Leicestershire
Main duties and responsibilities De Montfort University (DMU) is looking for a proactive and customer-focused Talent Acquisition Advisor to support the attraction and recruitment including senior leaders and specialist roles. This is a fantastic opportunity to join a forward-thinking People Services team and help deliver an outstanding recruitment experience that enables DMU to attract and secure the very best talent in a competitive market. Role Reporting to the Talent Acquisition Manager, you will play a key role in delivering a high-quality, end-to-end recruitment service. You will: Partner with hiring managers to develop proactive recruitment plans and manage the full vacancy lifecycle Provide expert advice and guidance on sourcing, attraction and selection for senior and specialist roles Actively source candidates through methods such as LinkedIn and other channels, building pipelines of talent Work with external agencies to deliver specialist recruitment campaigns Design and support assessment and selection approaches, ensuring consistency and best practice Ensure recruitment activities align with safer recruitment principles, legislation and policy Deliver recruitment training and guidance to managers to support effective hiring decisions Monitor performance against KPIs and contribute to improving service delivery Support continuous improvement of recruitment systems, processes and candidate experience Coach and support colleagues, helping to build capability across the team You'll also contribute to wider Talent Acquisition projects and initiatives, helping to continuously evolve how the University attracts and recruits talent. Ideal Candidate We're looking for someone who is organised, insightful and passionate about recruitment, with: A relevant HR or Talent Acquisition qualification (or equivalent experience) Experience working in a similar talent acquisition or recruitment role Strong knowledge of end-to-end recruitment processes and effective sourcing techniques Experience supporting a range of stakeholders, including senior leaders Understanding of recruitment campaigns that promote equality, diversity and inclusion Knowledge of employment legislation and best practice in recruitmentExcellent communication skills and the ability to build strong relationships The ability to manage multiple priorities and deliver in a fast-paced environment Strong analytical skills, using data and metrics to inform decision-making Confidence using recruitment systems and modern recruitment tools Strong administrative skills, with excellent attention to detail and the ability to ensure compliance with processes and procedures. Competencies Customer Service Collaborative Communication Customer Service Initiative Problem-Solving Stakeholder Communication Skills Attention to Detail Innovative and Creative Community Minded Decision-Making Resilience
Jun 30, 2026
Full time
Main duties and responsibilities De Montfort University (DMU) is looking for a proactive and customer-focused Talent Acquisition Advisor to support the attraction and recruitment including senior leaders and specialist roles. This is a fantastic opportunity to join a forward-thinking People Services team and help deliver an outstanding recruitment experience that enables DMU to attract and secure the very best talent in a competitive market. Role Reporting to the Talent Acquisition Manager, you will play a key role in delivering a high-quality, end-to-end recruitment service. You will: Partner with hiring managers to develop proactive recruitment plans and manage the full vacancy lifecycle Provide expert advice and guidance on sourcing, attraction and selection for senior and specialist roles Actively source candidates through methods such as LinkedIn and other channels, building pipelines of talent Work with external agencies to deliver specialist recruitment campaigns Design and support assessment and selection approaches, ensuring consistency and best practice Ensure recruitment activities align with safer recruitment principles, legislation and policy Deliver recruitment training and guidance to managers to support effective hiring decisions Monitor performance against KPIs and contribute to improving service delivery Support continuous improvement of recruitment systems, processes and candidate experience Coach and support colleagues, helping to build capability across the team You'll also contribute to wider Talent Acquisition projects and initiatives, helping to continuously evolve how the University attracts and recruits talent. Ideal Candidate We're looking for someone who is organised, insightful and passionate about recruitment, with: A relevant HR or Talent Acquisition qualification (or equivalent experience) Experience working in a similar talent acquisition or recruitment role Strong knowledge of end-to-end recruitment processes and effective sourcing techniques Experience supporting a range of stakeholders, including senior leaders Understanding of recruitment campaigns that promote equality, diversity and inclusion Knowledge of employment legislation and best practice in recruitmentExcellent communication skills and the ability to build strong relationships The ability to manage multiple priorities and deliver in a fast-paced environment Strong analytical skills, using data and metrics to inform decision-making Confidence using recruitment systems and modern recruitment tools Strong administrative skills, with excellent attention to detail and the ability to ensure compliance with processes and procedures. Competencies Customer Service Collaborative Communication Customer Service Initiative Problem-Solving Stakeholder Communication Skills Attention to Detail Innovative and Creative Community Minded Decision-Making Resilience
Automotive Service Advisor (Premium Brand) Tunbridge Wells Salary: £31,300 Basic £40,000 OTE (uncapped bonus potential) We are currently recruiting for an experienced Service Advisor to join a franchised dealership in the Tunbridge Wells area. This is an excellent opportunity to represent a high-end automotive brand while delivering exceptional customer service in a professional and supportive environment. The Role As a Service Advisor, you will act as the key point of contact between customers and the workshop, ensuring a seamless and first-class service experience from start to finish. Your responsibilities will include: Welcoming customers and managing all service and repair enquiries Understanding customer requirements and accurately logging vehicle concerns Scheduling service appointments, vehicle drop-offs, and collections Providing clear and transparent cost estimates and service recommendations Keeping customers fully informed throughout the repair process Liaising closely with technicians to monitor vehicle progress and ensure timely completion Managing bookings via online systems, telephone, and face-to-face interactions Building strong, long-term relationships to encourage repeat business About You Minimum 2 years' recent experience as an Automotive Service Advisor Strong understanding of the EVHC (Electronic Vehicle Health Check) process Excellent communication and customer service skills Highly organised with the ability to manage multiple tasks efficiently Professional, approachable, and customer-focused Stable work history (no more than 3 roles within the last 6 years preferred) A team player with a positive and proactive attitude What We Offer Competitive salary: £31,300 basic with £40,000 OTE Industry-leading benefits package Access to "Perks at Work" discount platform Structured training and ongoing career development programmes Clear progression opportunities within a premium brand network A stable and rewarding long-term career path If you are passionate about delivering outstanding customer service and want to develop your career within a premium automotive environment, we would love to hear from you. Candidates must be eligible to work in the UK without restriction. Please visit the Performance Resourcing website to view our Privacy Policy. Performance Resourcing have a number of vacancies for Sales and Aftersales Managers, Transactions Managers, Technicians, Service Advisors, Sales Executives and Parts Advisors, contact us for more information.
Jun 30, 2026
Full time
Automotive Service Advisor (Premium Brand) Tunbridge Wells Salary: £31,300 Basic £40,000 OTE (uncapped bonus potential) We are currently recruiting for an experienced Service Advisor to join a franchised dealership in the Tunbridge Wells area. This is an excellent opportunity to represent a high-end automotive brand while delivering exceptional customer service in a professional and supportive environment. The Role As a Service Advisor, you will act as the key point of contact between customers and the workshop, ensuring a seamless and first-class service experience from start to finish. Your responsibilities will include: Welcoming customers and managing all service and repair enquiries Understanding customer requirements and accurately logging vehicle concerns Scheduling service appointments, vehicle drop-offs, and collections Providing clear and transparent cost estimates and service recommendations Keeping customers fully informed throughout the repair process Liaising closely with technicians to monitor vehicle progress and ensure timely completion Managing bookings via online systems, telephone, and face-to-face interactions Building strong, long-term relationships to encourage repeat business About You Minimum 2 years' recent experience as an Automotive Service Advisor Strong understanding of the EVHC (Electronic Vehicle Health Check) process Excellent communication and customer service skills Highly organised with the ability to manage multiple tasks efficiently Professional, approachable, and customer-focused Stable work history (no more than 3 roles within the last 6 years preferred) A team player with a positive and proactive attitude What We Offer Competitive salary: £31,300 basic with £40,000 OTE Industry-leading benefits package Access to "Perks at Work" discount platform Structured training and ongoing career development programmes Clear progression opportunities within a premium brand network A stable and rewarding long-term career path If you are passionate about delivering outstanding customer service and want to develop your career within a premium automotive environment, we would love to hear from you. Candidates must be eligible to work in the UK without restriction. Please visit the Performance Resourcing website to view our Privacy Policy. Performance Resourcing have a number of vacancies for Sales and Aftersales Managers, Transactions Managers, Technicians, Service Advisors, Sales Executives and Parts Advisors, contact us for more information.
Retail Advisor Salary: £13.66 per hour Working hours: 20 Location: Newton Abbott Our stores operate 7 days a week, with working hours aligned to store trading times. To support our customers, we are particularly looking for candidates who can offer flexibility to work across 4-5 days per week. We recommend checking this specific store opening and closing times when considering your availability. Shift patterns are based on store demand and can be subject to change. What's in it for you? £13.66 per hour + on-target commission - rewarding your performance and drive 24/7 Online GP access for you and your immediate family - because your wellbeing matters Market-leading paid carer's leave - supporting you when your loved ones need you most Equal family leave - 18 weeks full pay and 8 weeks half pay for all new parents Massive discounts on EE & BT products - saving you hundreds every year Career development support - carve your own path with training and progression opportunities Season Ticket Travel Loan - making your commute more affordable Volunteering days - give back to your community with paid time off Optional Private Healthcare and Dental - extra peace of mind for you and your family. At EE we see opportunity, an opportunity to help our customers connect to the most important moments of their lives. We believe that the qualities that make you unique are the very ones that help you thrive in a fast-paced, customer-focused environment where every interaction matters. Our stores are places where individuality is celebrated, and where your ability to adapt, connect, be resilient and persevere can lead to real success. Resilience isn't just a trait, it's a superpower. Whether you've navigated life's challenges, juggled family responsibilities, or thrived in tough situations, you already have the skills to succeed as a Retail Advisor. Your ability to stay calm under pressure, think on your feet, drive towards targets and build genuine relationships is exactly what we're looking for. Adaptability is key. In a world that's always changing, we need people who are curious, quick to learn, and ready to grow. If you enjoy asking questions, learning about people, and helping them find the right solutions, you'll fit right in. You don't need retail experience - just the drive to succeed and the confidence to be yourself. We'll provide all the training you need to become the face of our brand, helping customers every day with energy, empathy, and expertise. At EE, you'll find more than just a job - you'll find a team that values your resilience, supports your growth, and celebrates your success. Ready to turn your strengths into a rewarding career? Apply today. This is a regulated role and is subject to a bankruptcy check in addition to our regular pre-employment checks.
Jun 30, 2026
Full time
Retail Advisor Salary: £13.66 per hour Working hours: 20 Location: Newton Abbott Our stores operate 7 days a week, with working hours aligned to store trading times. To support our customers, we are particularly looking for candidates who can offer flexibility to work across 4-5 days per week. We recommend checking this specific store opening and closing times when considering your availability. Shift patterns are based on store demand and can be subject to change. What's in it for you? £13.66 per hour + on-target commission - rewarding your performance and drive 24/7 Online GP access for you and your immediate family - because your wellbeing matters Market-leading paid carer's leave - supporting you when your loved ones need you most Equal family leave - 18 weeks full pay and 8 weeks half pay for all new parents Massive discounts on EE & BT products - saving you hundreds every year Career development support - carve your own path with training and progression opportunities Season Ticket Travel Loan - making your commute more affordable Volunteering days - give back to your community with paid time off Optional Private Healthcare and Dental - extra peace of mind for you and your family. At EE we see opportunity, an opportunity to help our customers connect to the most important moments of their lives. We believe that the qualities that make you unique are the very ones that help you thrive in a fast-paced, customer-focused environment where every interaction matters. Our stores are places where individuality is celebrated, and where your ability to adapt, connect, be resilient and persevere can lead to real success. Resilience isn't just a trait, it's a superpower. Whether you've navigated life's challenges, juggled family responsibilities, or thrived in tough situations, you already have the skills to succeed as a Retail Advisor. Your ability to stay calm under pressure, think on your feet, drive towards targets and build genuine relationships is exactly what we're looking for. Adaptability is key. In a world that's always changing, we need people who are curious, quick to learn, and ready to grow. If you enjoy asking questions, learning about people, and helping them find the right solutions, you'll fit right in. You don't need retail experience - just the drive to succeed and the confidence to be yourself. We'll provide all the training you need to become the face of our brand, helping customers every day with energy, empathy, and expertise. At EE, you'll find more than just a job - you'll find a team that values your resilience, supports your growth, and celebrates your success. Ready to turn your strengths into a rewarding career? Apply today. This is a regulated role and is subject to a bankruptcy check in addition to our regular pre-employment checks.
RECRUITMENT SOLUTIONS FOR BUSINESS (UK) LTD
Southsea, Hampshire
As a Senior Mortgage Advisor in this excellent office in Southsea in Portsmouth , you'll be there for your customers, drawing on your wisdom and knowledge making sure they get the best advice and support to achieve their dreams! And with the Area Mortgage Manager by your side, you'll have all the support you need to be the best you can be! You'll receive warm leads from the amazing Estate Agents, and with full administrative backup, you can focus on what you do best: helping customers! The Senior Mortgage Advisor Package: Salary £31,000pa Plus supporting payment guarantee for a fixed period Car Allowance £3,500 or Company Car Realistic OTE £70,000pa (uncapped) 5 days a week (inc Saturdays, 2 Saturdays off per month), Mon-Fri: 08.30-17.30 Sat: 09.00-17.00 Option to work from home 1 day a week! Additional Benefits: 33 days paid holiday (incr with service) day off for your birthday, Profit Share Scheme, Holiday Commission, Pension, Life Insurance, Private Medical Healthcare, Top Achievers trips and incentives, Structured career path with growth opportunities, Employee Assistance Scheme, Paid entry fees for charitable events The Senior Mortgage Advisor role: Meet customers to understand their needs and find their best mortgage solutions Promote insurance & protection Smash targets & celebrate success! Work with the Estate Agency team to maximize opportunities and support & coach colleagues for success Engage with existing customers to generate new business Collaborate with lenders for the best deals Stay compliant with FCA guidelines for peace of mind and reassurance The Senior Mortgage Advisor Person CeMap 1 qualified (or CAS status) and proven mortgage advisory experience essential Driven by success, results, and rewards! Relationship-building comes naturally Always ready to turn ordinary into extraordinary and passionate about helping people secure dream home Aligned with values: courtesy, honesty, trust, and respect If you have the current relevant experience for this role please do not hesitate, APPLY TODAY and submit your CV. Our Recruitment Solutions for Business team are available for a confidential chat and will respond within 12 - 24 hours of your CV application. We guarantee complete discretion, call today and talk in confidence to one of our Property Recruitment experts. Please be advised, if you do not have the previous experience required in the job description your application will not be considered.
Jun 30, 2026
Full time
As a Senior Mortgage Advisor in this excellent office in Southsea in Portsmouth , you'll be there for your customers, drawing on your wisdom and knowledge making sure they get the best advice and support to achieve their dreams! And with the Area Mortgage Manager by your side, you'll have all the support you need to be the best you can be! You'll receive warm leads from the amazing Estate Agents, and with full administrative backup, you can focus on what you do best: helping customers! The Senior Mortgage Advisor Package: Salary £31,000pa Plus supporting payment guarantee for a fixed period Car Allowance £3,500 or Company Car Realistic OTE £70,000pa (uncapped) 5 days a week (inc Saturdays, 2 Saturdays off per month), Mon-Fri: 08.30-17.30 Sat: 09.00-17.00 Option to work from home 1 day a week! Additional Benefits: 33 days paid holiday (incr with service) day off for your birthday, Profit Share Scheme, Holiday Commission, Pension, Life Insurance, Private Medical Healthcare, Top Achievers trips and incentives, Structured career path with growth opportunities, Employee Assistance Scheme, Paid entry fees for charitable events The Senior Mortgage Advisor role: Meet customers to understand their needs and find their best mortgage solutions Promote insurance & protection Smash targets & celebrate success! Work with the Estate Agency team to maximize opportunities and support & coach colleagues for success Engage with existing customers to generate new business Collaborate with lenders for the best deals Stay compliant with FCA guidelines for peace of mind and reassurance The Senior Mortgage Advisor Person CeMap 1 qualified (or CAS status) and proven mortgage advisory experience essential Driven by success, results, and rewards! Relationship-building comes naturally Always ready to turn ordinary into extraordinary and passionate about helping people secure dream home Aligned with values: courtesy, honesty, trust, and respect If you have the current relevant experience for this role please do not hesitate, APPLY TODAY and submit your CV. Our Recruitment Solutions for Business team are available for a confidential chat and will respond within 12 - 24 hours of your CV application. We guarantee complete discretion, call today and talk in confidence to one of our Property Recruitment experts. Please be advised, if you do not have the previous experience required in the job description your application will not be considered.
Independent Living Advisor Location: Frome, Somerset Hourly rate: £14.87 PAYE Contract Type: 3 months (possibility of extension) Hours: 28 hours per week (To be agreed with manager) Overview We are working with a social housing provider to recruit a passionate and knowledgeable Independent Living Advisor to support older residents within a sheltered housing environment. This role is focused on delivering high-quality tenancy support, promoting independence, and ensuring the safety and smooth day-to-day running of the scheme. Role Purpose The postholder will provide effective housing management and customer service to older residents, supporting them with tenancy-related matters, day-to-day queries, and low-level emergencies. The role also involves coordinating Domestic Technicians, overseeing service delivery standards, and ensuring compliance with health and safety requirements. Key Responsibilities Build positive relationships with residents, delivering a warm, responsive, and customer-focused service Support prospective residents with viewings and assist new tenants in settling into their homes Provide guidance on tenancy agreements, rights, and responsibilities Conduct regular health & safety checks, inspections, and risk assessments across the scheme Monitor and manage contractor performance (e.g. cleaning, grounds maintenance, laundry services) Carry out health and safety checks including site inspections, risk assessments, communal areas and lifts Maintain accurate and up-to-date records, including resident and emergency contact information Respond to and report resident disputes or concerns Support referrals for aids, adaptations, and assistive technology to promote independence Respond appropriately to low-level emergencies and escalate where required Work collaboratively with internal teams to ensure seamless service delivery Coordinate and support Domestic Technicians in their daily duties and priorities Essential Requirements Experience working with older people in a housing, care, or support setting Strong communication skills with the ability to adapt to individual needs Good administrative and numeracy skills Ability to work independently and collaboratively within a team Proficient in Microsoft Office Commitment to equality, diversity, and inclusion Desirable Skills & Experience Knowledge of Housing Benefit Experience supporting individuals through bereavement or loss Understanding of housing management and support services Additional Requirements Relevant professional or vocational qualification Full UK driving licence Willingness to work flexibly, including evenings and weekends Ability to work in a mobile capacity For more information about the role, please contact Branwen Johns on and email a copy of your CV.
Jun 30, 2026
Seasonal
Independent Living Advisor Location: Frome, Somerset Hourly rate: £14.87 PAYE Contract Type: 3 months (possibility of extension) Hours: 28 hours per week (To be agreed with manager) Overview We are working with a social housing provider to recruit a passionate and knowledgeable Independent Living Advisor to support older residents within a sheltered housing environment. This role is focused on delivering high-quality tenancy support, promoting independence, and ensuring the safety and smooth day-to-day running of the scheme. Role Purpose The postholder will provide effective housing management and customer service to older residents, supporting them with tenancy-related matters, day-to-day queries, and low-level emergencies. The role also involves coordinating Domestic Technicians, overseeing service delivery standards, and ensuring compliance with health and safety requirements. Key Responsibilities Build positive relationships with residents, delivering a warm, responsive, and customer-focused service Support prospective residents with viewings and assist new tenants in settling into their homes Provide guidance on tenancy agreements, rights, and responsibilities Conduct regular health & safety checks, inspections, and risk assessments across the scheme Monitor and manage contractor performance (e.g. cleaning, grounds maintenance, laundry services) Carry out health and safety checks including site inspections, risk assessments, communal areas and lifts Maintain accurate and up-to-date records, including resident and emergency contact information Respond to and report resident disputes or concerns Support referrals for aids, adaptations, and assistive technology to promote independence Respond appropriately to low-level emergencies and escalate where required Work collaboratively with internal teams to ensure seamless service delivery Coordinate and support Domestic Technicians in their daily duties and priorities Essential Requirements Experience working with older people in a housing, care, or support setting Strong communication skills with the ability to adapt to individual needs Good administrative and numeracy skills Ability to work independently and collaboratively within a team Proficient in Microsoft Office Commitment to equality, diversity, and inclusion Desirable Skills & Experience Knowledge of Housing Benefit Experience supporting individuals through bereavement or loss Understanding of housing management and support services Additional Requirements Relevant professional or vocational qualification Full UK driving licence Willingness to work flexibly, including evenings and weekends Ability to work in a mobile capacity For more information about the role, please contact Branwen Johns on and email a copy of your CV.
About a career with Elis Elis is an international multi-service provider, offering textile, hygiene and facility services solutions. With over 50,000 employees across 28 countries, we provide essential, sustainable services to the industrial, hospitality, healthcare, and commercial sectors. In the Industrial & Commercial Services (ICS) division, we specialise in innovative, circular solutions-supplying workwear, hygiene products, washroom services and industrial wipers through a reliable rental model that reduces waste and supports our customers' operational efficiency. Your Mission at Elis We're looking for a Customer Relationship Assistant to join our ICS team at our Fakenham site to deliver exceptional customer service while supporting Account Managers in strengthening client relationships. Customer Relationship AdvisorICS Fakenham Full-time Fixed-Term What will make you stand out? What you'll bring A customer-focused mindset and strong people skills Clear communication, both written and verbal Confidence using Microsoft Office Ability to manage your time, priorities, and workload Experience in sales, service, or admin is useful, but not required Your Mission at Elis We're looking for a Customer Relationship Assistant to join our ICS team at our Fakenham site to deliver exceptional customer service while supporting Account Managers and Customer Service Manager in strengthening client relationships and driving continuous improvement. About the role A fast-paced, varied role for someone who enjoys building relationships, solving problems, and making an impact. What you'll be doing Supporting and strengthening relationships with a range of customers. Handling customer communications across email and phone in a clear, professional way Working with Operations and Service teams to support growth and performance Supporting colleagues through collaboration, coaching, or sharing knowledge Getting involved in projects that improve service and processes What's on offer? 29 Days Holiday Employee Assistance Programme On-site Parking What's on offer? 29 Days Holiday Employee Assistance Programme On-site Parking Clear career progression within a multinational organisation Ongoing training and development opportunities
Jun 30, 2026
Contractor
About a career with Elis Elis is an international multi-service provider, offering textile, hygiene and facility services solutions. With over 50,000 employees across 28 countries, we provide essential, sustainable services to the industrial, hospitality, healthcare, and commercial sectors. In the Industrial & Commercial Services (ICS) division, we specialise in innovative, circular solutions-supplying workwear, hygiene products, washroom services and industrial wipers through a reliable rental model that reduces waste and supports our customers' operational efficiency. Your Mission at Elis We're looking for a Customer Relationship Assistant to join our ICS team at our Fakenham site to deliver exceptional customer service while supporting Account Managers in strengthening client relationships. Customer Relationship AdvisorICS Fakenham Full-time Fixed-Term What will make you stand out? What you'll bring A customer-focused mindset and strong people skills Clear communication, both written and verbal Confidence using Microsoft Office Ability to manage your time, priorities, and workload Experience in sales, service, or admin is useful, but not required Your Mission at Elis We're looking for a Customer Relationship Assistant to join our ICS team at our Fakenham site to deliver exceptional customer service while supporting Account Managers and Customer Service Manager in strengthening client relationships and driving continuous improvement. About the role A fast-paced, varied role for someone who enjoys building relationships, solving problems, and making an impact. What you'll be doing Supporting and strengthening relationships with a range of customers. Handling customer communications across email and phone in a clear, professional way Working with Operations and Service teams to support growth and performance Supporting colleagues through collaboration, coaching, or sharing knowledge Getting involved in projects that improve service and processes What's on offer? 29 Days Holiday Employee Assistance Programme On-site Parking What's on offer? 29 Days Holiday Employee Assistance Programme On-site Parking Clear career progression within a multinational organisation Ongoing training and development opportunities
Automotive Service Advisor (Premium Brand) Coulsdon West (Greater London) Salary: 35,400Basic 42,450 OTE (uncapped bonus potential) We are currently recruiting for an experienced Service Advisor to join a franchised dealership in the Coulsdon West (Greater London) area. This is an excellent opportunity to represent a high-end automotive brand while delivering exceptional customer service in a professional and supportive environment. The Role As a Service Advisor, you will act as the key point of contact between customers and the workshop, ensuring a seamless and first-class service experience from start to finish. Your responsibilities will include: Welcoming customers and managing all service and repair enquiries Understanding customer requirements and accurately logging vehicle concerns Scheduling service appointments, vehicle drop-offs, and collections Providing clear and transparent cost estimates and service recommendations Keeping customers fully informed throughout the repair process Liaising closely with technicians to monitor vehicle progress and ensure timely completion Managing bookings via online systems, telephone, and face-to-face interactions Building strong, long-term relationships to encourage repeat business About You Minimum 2 years' recent experience as an Automotive Service Advisor Strong understanding of the EVHC (Electronic Vehicle Health Check) process Excellent communication and customer service skills Highly organised with the ability to manage multiple tasks efficiently Professional, approachable, and customer-focused Stable work history (no more than 3 roles within the last 6 years preferred) A team player with a positive and proactive attitude What We Offer Competitive salary: 35,400 basic with 42,750 OTE Industry-leading benefits package Access to "Perks at Work" discount platform Structured training and ongoing career development programmes Clear progression opportunities within a premium brand network A stable and rewarding long-term career path If you are passionate about delivering outstanding customer service and want to develop your career within a premium automotive environment, we would love to hear from you. Candidates must be eligible to work in the UK without restriction. Please visit the Performance Resourcing website to view our Privacy Policy. Performance Resourcing have a number of vacancies for Sales and Aftersales Managers, Transactions Managers, Technicians, Service Advisors, Sales Executives and Parts Advisors, contact us for more information.
Jun 30, 2026
Full time
Automotive Service Advisor (Premium Brand) Coulsdon West (Greater London) Salary: 35,400Basic 42,450 OTE (uncapped bonus potential) We are currently recruiting for an experienced Service Advisor to join a franchised dealership in the Coulsdon West (Greater London) area. This is an excellent opportunity to represent a high-end automotive brand while delivering exceptional customer service in a professional and supportive environment. The Role As a Service Advisor, you will act as the key point of contact between customers and the workshop, ensuring a seamless and first-class service experience from start to finish. Your responsibilities will include: Welcoming customers and managing all service and repair enquiries Understanding customer requirements and accurately logging vehicle concerns Scheduling service appointments, vehicle drop-offs, and collections Providing clear and transparent cost estimates and service recommendations Keeping customers fully informed throughout the repair process Liaising closely with technicians to monitor vehicle progress and ensure timely completion Managing bookings via online systems, telephone, and face-to-face interactions Building strong, long-term relationships to encourage repeat business About You Minimum 2 years' recent experience as an Automotive Service Advisor Strong understanding of the EVHC (Electronic Vehicle Health Check) process Excellent communication and customer service skills Highly organised with the ability to manage multiple tasks efficiently Professional, approachable, and customer-focused Stable work history (no more than 3 roles within the last 6 years preferred) A team player with a positive and proactive attitude What We Offer Competitive salary: 35,400 basic with 42,750 OTE Industry-leading benefits package Access to "Perks at Work" discount platform Structured training and ongoing career development programmes Clear progression opportunities within a premium brand network A stable and rewarding long-term career path If you are passionate about delivering outstanding customer service and want to develop your career within a premium automotive environment, we would love to hear from you. Candidates must be eligible to work in the UK without restriction. Please visit the Performance Resourcing website to view our Privacy Policy. Performance Resourcing have a number of vacancies for Sales and Aftersales Managers, Transactions Managers, Technicians, Service Advisors, Sales Executives and Parts Advisors, contact us for more information.
S haw Trust promotes team spirit, inclusiveness and it is an organisation where everybody is somebody. I am proud to be part of this great organisation." At Shaw Trust we believe everyone has the right to live a decent and dignified life and an opportunity for rewarding work. We are a social purpose organisation challenging inequality and breaking down barriers to enable social mobility. For us being part of the solution is about creating the conditions for this to happen, advocating and delivering services that make a real difference. Working in partnership not competition, we are part of an eco-system of purpose-led organisations, striving for a fairer, more equal society centred on opportunity for all. Purpose As an Employment Specialist, your mission is to empower individuals with mental health support needs by helping them secure sustainable employment in alignment with their preferences (meaningful to them) in order to rebuild their lives. You will deliver the Individual Placement and Support (IPS) approach, providing person-centred guidance to clients while fostering positive relationships with local employers. Your role within community mental health teams or early intervention psychosis teams will support a holistic approach to recovery through employment. This is a highly people-focused, community-based role. You will: Meet clients in the community or mental health settings Support individuals with job goals, applications, and interviews Build relationships with local employers Work collaboratively with clinical teams Provide ongoing in-work support This role is active and varied-you'll spend much of your time out and about, building relationships and supporting people directly. Who we're looking for We are looking for motivated, proactive individuals who are passionate about helping others succeed. Transferable skills welcome You don't need to have done this exact role before. We welcome applicants from a range of backgrounds where supporting people to achieve their goals is key. This may include experience in: Education (teachers, tutors, teaching assistants) Health and social care Youth work or community roles Charity or voluntary sector Coaching, mentoring, or careers advice Recruitment, HR, or customer advisory roles Housing, probation, or rehabilitation services Customer-facing leadership roles (e.g. retail, hospitality) If you're passionate about people and making a difference, we'll support you to learn the IPS delivery approach. If you're looking for a role where you can genuinely change lives-and be part of a team that values purpose, inclusion, and impact-we'd love to hear from you. Essential: You will have: A people-centred approach in a commercial framework Demonstratable passion to further the charitable aims of the organisation Be able to work to targets Collaborative skills in order to and unite with others behind the organisation's mission Experience/understanding of working with people with mental health support needs, or a similar client group within health, social services or the voluntary sector Resilience and initiative Excellent communication skills Able to work 100% of the time in the community or in a mental health treatment hub A strong communicator who can build trust quickly Organised and able to manage a varied workload Resilient and able to work independently Professional in your approach and presentation Motivated to achieve positive outcomes for others Download the Job Description for full details. Location: You will be based within Birmingham or Solihull - community based (peripatetic). Why join Shaw Trust? Working here, you're part of something bigger-where everybody is somebody." Be part of a supportive, inclusive, purpose-led organisation Make a meaningful difference every day Work alongside NHS and community partners Receive training in the IPS model Develop your career in a values-driven organisation Employee Benefits As an employee of Shaw Trust as well as positively impacting people's lives, you will have access to the following benefits: 25 days annual leave per year (plus bank holidays), with incremental increases post 3 years' service up to 28 days, and the option to purchase additional holiday 2 days paid volunteering leave each year An enhanced pension scheme after 6 months Life Assurance at 3 times your annual salary rate Access to a suite of learning and development opportunities including paid for apprenticeship and masters' levels qualifications, and management development programmes Opportunities to connect with our employee diversity networks (LGBTQ+ Support Network, Racial Equality Network, Disability Equality Network, Women's Network) Health and Wellbeing initiatives including internal support, employee assistance programme and health cash plan Our Strategy To find out more about Shaw Trusts aims in our 2030 Strategic Directive available here: (url removed) Join a diverse and inclusive organisation Shaw Trust is committed to creating a diverse and inclusive working environment, where every employee, regardless of their background or lived experience, feels that they belong and can progress in their career. In addition; We are proud to be certified as an employer who meets the National Equality Standard, the accepted standard for inclusiveness in business across the UK. We are Disability Confident Leaders, support the guaranteed interview scheme and use of the government's Access to Work scheme. Living our values, we are keen to reflect the diversity of UK society at every level within our organisation. We welcome applications from all sections of the community including from people with lived experience and/or knowledge of disability or social exclusion. If you have accessibility requirements and/or would like further information about the role, please contact: (url removed) ShawIND1
Jun 30, 2026
Full time
S haw Trust promotes team spirit, inclusiveness and it is an organisation where everybody is somebody. I am proud to be part of this great organisation." At Shaw Trust we believe everyone has the right to live a decent and dignified life and an opportunity for rewarding work. We are a social purpose organisation challenging inequality and breaking down barriers to enable social mobility. For us being part of the solution is about creating the conditions for this to happen, advocating and delivering services that make a real difference. Working in partnership not competition, we are part of an eco-system of purpose-led organisations, striving for a fairer, more equal society centred on opportunity for all. Purpose As an Employment Specialist, your mission is to empower individuals with mental health support needs by helping them secure sustainable employment in alignment with their preferences (meaningful to them) in order to rebuild their lives. You will deliver the Individual Placement and Support (IPS) approach, providing person-centred guidance to clients while fostering positive relationships with local employers. Your role within community mental health teams or early intervention psychosis teams will support a holistic approach to recovery through employment. This is a highly people-focused, community-based role. You will: Meet clients in the community or mental health settings Support individuals with job goals, applications, and interviews Build relationships with local employers Work collaboratively with clinical teams Provide ongoing in-work support This role is active and varied-you'll spend much of your time out and about, building relationships and supporting people directly. Who we're looking for We are looking for motivated, proactive individuals who are passionate about helping others succeed. Transferable skills welcome You don't need to have done this exact role before. We welcome applicants from a range of backgrounds where supporting people to achieve their goals is key. This may include experience in: Education (teachers, tutors, teaching assistants) Health and social care Youth work or community roles Charity or voluntary sector Coaching, mentoring, or careers advice Recruitment, HR, or customer advisory roles Housing, probation, or rehabilitation services Customer-facing leadership roles (e.g. retail, hospitality) If you're passionate about people and making a difference, we'll support you to learn the IPS delivery approach. If you're looking for a role where you can genuinely change lives-and be part of a team that values purpose, inclusion, and impact-we'd love to hear from you. Essential: You will have: A people-centred approach in a commercial framework Demonstratable passion to further the charitable aims of the organisation Be able to work to targets Collaborative skills in order to and unite with others behind the organisation's mission Experience/understanding of working with people with mental health support needs, or a similar client group within health, social services or the voluntary sector Resilience and initiative Excellent communication skills Able to work 100% of the time in the community or in a mental health treatment hub A strong communicator who can build trust quickly Organised and able to manage a varied workload Resilient and able to work independently Professional in your approach and presentation Motivated to achieve positive outcomes for others Download the Job Description for full details. Location: You will be based within Birmingham or Solihull - community based (peripatetic). Why join Shaw Trust? Working here, you're part of something bigger-where everybody is somebody." Be part of a supportive, inclusive, purpose-led organisation Make a meaningful difference every day Work alongside NHS and community partners Receive training in the IPS model Develop your career in a values-driven organisation Employee Benefits As an employee of Shaw Trust as well as positively impacting people's lives, you will have access to the following benefits: 25 days annual leave per year (plus bank holidays), with incremental increases post 3 years' service up to 28 days, and the option to purchase additional holiday 2 days paid volunteering leave each year An enhanced pension scheme after 6 months Life Assurance at 3 times your annual salary rate Access to a suite of learning and development opportunities including paid for apprenticeship and masters' levels qualifications, and management development programmes Opportunities to connect with our employee diversity networks (LGBTQ+ Support Network, Racial Equality Network, Disability Equality Network, Women's Network) Health and Wellbeing initiatives including internal support, employee assistance programme and health cash plan Our Strategy To find out more about Shaw Trusts aims in our 2030 Strategic Directive available here: (url removed) Join a diverse and inclusive organisation Shaw Trust is committed to creating a diverse and inclusive working environment, where every employee, regardless of their background or lived experience, feels that they belong and can progress in their career. In addition; We are proud to be certified as an employer who meets the National Equality Standard, the accepted standard for inclusiveness in business across the UK. We are Disability Confident Leaders, support the guaranteed interview scheme and use of the government's Access to Work scheme. Living our values, we are keen to reflect the diversity of UK society at every level within our organisation. We welcome applications from all sections of the community including from people with lived experience and/or knowledge of disability or social exclusion. If you have accessibility requirements and/or would like further information about the role, please contact: (url removed) ShawIND1
Portfolio are partnering with a leading HR & Payroll technology business to recruit a Senior Payroll Advisor into their growing specialist Payroll Advisory team. This isn't a traditional payroll role. This is an opportunity for an experienced payroll professional to become the go-to escalation expert for complex payroll and software-related issues, supporting clients who rely on best-in-class payroll technology to keep their businesses running smoothly. You'll work at the intersection of payroll, software, client support, and problem-solving - collaborating with Product, Technical Support, and third-party providers to investigate issues, identify solutions, and deliver an exceptional customer experience. If you enjoy untangling complex payroll queries, troubleshooting technical challenges, and being the person others turn to for answers, this role offers the chance to step into a more specialist, advisory-led position within a fast-growing and forward-thinking business. The Role As a Senior Payroll Advisor, you'll take ownership of complex payroll software and advisory cases, supporting clients with high-level technical and legislative queries while acting as an escalation point for the wider Payroll team. You'll be responsible for investigating issues thoroughly, identifying root causes, replicating software problems within a test environment, and working closely with internal teams to drive resolutions forward. This is a role where your payroll expertise genuinely makes an impact - not only for clients, but also in helping shape product improvements, system enhancements, and internal best practice. What You'll Be Doing Being the go-to escalation expert for complex payroll and software queries Investigating payroll issues, identifying root causes, and finding practical solutions Supporting clients with technical payroll guidance and system troubleshooting Working closely with Product and Technical teams to resolve software issues Replicating bugs in test environments and escalating where needed Advising on payroll corrections, HMRC compliance, and data discrepancies Supporting and mentoring Payroll Advisers on more complex cases Identifying opportunities to improve systems, processes, and client experience Keeping cases updated accurately within Salesforce and managing workloads effectively Building trusted relationships with clients through expert support and problem-solving What We're Looking For Strong technical payroll knowledge with a solid understanding of UK payroll legislation Previous experience supporting payroll software or working within a payroll systems environment Confident understanding of HMRC reporting requirements and payroll compliance Experience troubleshooting payroll discrepancies and reconciling payroll data Strong analytical and problem-solving skills with exceptional attention to detail Ability to communicate confidently with clients, stakeholders, and internal teams Comfortable working in a fast-paced environment managing multiple priorities A naturally inquisitive mindset with the ability to investigate issues thoroughly and think commercially Experience within a bureau, outsourced payroll, or payroll software environment would be highly advantageous Why Join? This is an opportunity to join a business that's investing heavily in its Payroll division and building a specialist team of experts who genuinely influence the direction of the service and software offering. You'll be surrounded by experienced professionals, exposed to complex and varied payroll challenges, and given the opportunity to develop your technical expertise in a highly collaborative environment. Alongside a competitive salary, you'll also benefit from: 25 days holiday plus bank holidays & your birthday off Enhanced pension contributions with service Health Shield & Employee Assistance Programme Group life insurance On-site gym & discounted health club membership Cycle to Work scheme Travel loan scheme Retail, travel & lifestyle discounts Ongoing training, development & progression opportunities If you're ready to step beyond payroll processing and move into a more technical, consultative role where your expertise will genuinely add value, we'd love to hear from you. 51225EML INDBRI The Portfolio Group are acting on behalf of our client in recruiting for this position.
Jun 30, 2026
Full time
Portfolio are partnering with a leading HR & Payroll technology business to recruit a Senior Payroll Advisor into their growing specialist Payroll Advisory team. This isn't a traditional payroll role. This is an opportunity for an experienced payroll professional to become the go-to escalation expert for complex payroll and software-related issues, supporting clients who rely on best-in-class payroll technology to keep their businesses running smoothly. You'll work at the intersection of payroll, software, client support, and problem-solving - collaborating with Product, Technical Support, and third-party providers to investigate issues, identify solutions, and deliver an exceptional customer experience. If you enjoy untangling complex payroll queries, troubleshooting technical challenges, and being the person others turn to for answers, this role offers the chance to step into a more specialist, advisory-led position within a fast-growing and forward-thinking business. The Role As a Senior Payroll Advisor, you'll take ownership of complex payroll software and advisory cases, supporting clients with high-level technical and legislative queries while acting as an escalation point for the wider Payroll team. You'll be responsible for investigating issues thoroughly, identifying root causes, replicating software problems within a test environment, and working closely with internal teams to drive resolutions forward. This is a role where your payroll expertise genuinely makes an impact - not only for clients, but also in helping shape product improvements, system enhancements, and internal best practice. What You'll Be Doing Being the go-to escalation expert for complex payroll and software queries Investigating payroll issues, identifying root causes, and finding practical solutions Supporting clients with technical payroll guidance and system troubleshooting Working closely with Product and Technical teams to resolve software issues Replicating bugs in test environments and escalating where needed Advising on payroll corrections, HMRC compliance, and data discrepancies Supporting and mentoring Payroll Advisers on more complex cases Identifying opportunities to improve systems, processes, and client experience Keeping cases updated accurately within Salesforce and managing workloads effectively Building trusted relationships with clients through expert support and problem-solving What We're Looking For Strong technical payroll knowledge with a solid understanding of UK payroll legislation Previous experience supporting payroll software or working within a payroll systems environment Confident understanding of HMRC reporting requirements and payroll compliance Experience troubleshooting payroll discrepancies and reconciling payroll data Strong analytical and problem-solving skills with exceptional attention to detail Ability to communicate confidently with clients, stakeholders, and internal teams Comfortable working in a fast-paced environment managing multiple priorities A naturally inquisitive mindset with the ability to investigate issues thoroughly and think commercially Experience within a bureau, outsourced payroll, or payroll software environment would be highly advantageous Why Join? This is an opportunity to join a business that's investing heavily in its Payroll division and building a specialist team of experts who genuinely influence the direction of the service and software offering. You'll be surrounded by experienced professionals, exposed to complex and varied payroll challenges, and given the opportunity to develop your technical expertise in a highly collaborative environment. Alongside a competitive salary, you'll also benefit from: 25 days holiday plus bank holidays & your birthday off Enhanced pension contributions with service Health Shield & Employee Assistance Programme Group life insurance On-site gym & discounted health club membership Cycle to Work scheme Travel loan scheme Retail, travel & lifestyle discounts Ongoing training, development & progression opportunities If you're ready to step beyond payroll processing and move into a more technical, consultative role where your expertise will genuinely add value, we'd love to hear from you. 51225EML INDBRI The Portfolio Group are acting on behalf of our client in recruiting for this position.
Branch Manager - Derby Location: Derby Branch Reports to: Chief Operating Officer Salary: £45,000 per annum + performance bonus (£50,000-£52,000 OTE) Hours: Full-time, permanent The Opportunity SF Partners is working exclusively with our client, a growing legal services organisation, to recruit an experienced Branch Manager for their Derby branch. This is a hands-on operational leadership role responsible for the commercial and operational performance of the branch. The successful candidate will lead a team of Legal Advisors and Administrators, driving productivity, service quality, client satisfaction, and revenue growth. This is not a desk-based management position. The Branch Manager will be highly visible within the branch, spending significant time coaching colleagues, observing client interactions, reviewing performance, and ensuring operational excellence across the business. The role is ideally suited to an experienced people leader who thrives in a target-driven environment and enjoys taking ownership of both branch performance and team development. Key Responsibilities Leadership & Performance Management Lead, motivate, and develop a team of Legal Advisors and Administrators. Drive a high-performance culture through coaching, accountability, and regular performance reviews. Conduct one-to-one meetings, performance discussions, and structured development plans. Manage underperformance effectively, implementing improvement plans where required. Support recruitment, onboarding, and ongoing development of team members. Commercial & Operational Performance Take ownership of branch revenue, productivity, profitability, and key performance indicators. Monitor performance data and implement actions to improve branch results. Drive improvements in conversion rates, advisor productivity, customer satisfaction, and overall branch performance. Identify opportunities to increase local market presence, client engagement, and referral activity. Ensure the branch consistently delivers against operational and commercial objectives. Client Experience & Quality Ensure clients receive a professional, compliant, and high-quality service throughout their journey. Maintain oversight of branch workflows and operational processes. Drive a right-first-time culture focused on quality, efficiency, and client satisfaction. Respond appropriately to escalated client concerns and feedback. Compliance & Governance Ensure all branch activities are delivered in line with regulatory requirements and internal standards. Maintain strong controls around compliance, data protection, and quality assurance. Support audit readiness and continuous improvement initiatives. Community Presence Act as an ambassador for the branch within the local community. Support local networking, referral-building, and community engagement activities. Help strengthen the branch's profile and reputation within the Derby area. Candidate Profile We are seeking an experienced people leader who can demonstrate: Current team management responsibility. Success leading teams in a target-driven or performance-focused environment. Strong coaching, leadership, and performance management skills. Experience driving operational improvement through data and observation. Commercial awareness and the ability to influence branch profitability and growth. A hands-on leadership style with a strong branch presence. Excellent communication, organisation, and stakeholder management skills. Legal qualifications are not required. Our client is seeking a proven operational leader with the ability to deliver results through effective people management, accountability, and commercial awareness. Reward & Benefits £45,000 basic salary. Performance bonus (£50,000-£52,000 OTE). Statutory benefits. Professional development and career progression opportunities. The opportunity to join a growing legal services organisation with ambitious plans for future growth. Location & Working Pattern This role is based primarily at the Derby branch. Daily branch presence is essential. Standard branch hours are Monday to Friday; however, flexibility may be required to support branch performance, local initiatives, client demand, and community engagement activities. Interested? If you feel this role is the right fit for your skills, experience, and career ambitions, we would love to hear from you. Please apply today with your CV and a brief overview of your current role and management experience. For a confidential discussion about the opportunity, you can also contact me directly at (url removed). We are reviewing applications as they are received and will be moving quickly for suitable candidates.
Jun 30, 2026
Full time
Branch Manager - Derby Location: Derby Branch Reports to: Chief Operating Officer Salary: £45,000 per annum + performance bonus (£50,000-£52,000 OTE) Hours: Full-time, permanent The Opportunity SF Partners is working exclusively with our client, a growing legal services organisation, to recruit an experienced Branch Manager for their Derby branch. This is a hands-on operational leadership role responsible for the commercial and operational performance of the branch. The successful candidate will lead a team of Legal Advisors and Administrators, driving productivity, service quality, client satisfaction, and revenue growth. This is not a desk-based management position. The Branch Manager will be highly visible within the branch, spending significant time coaching colleagues, observing client interactions, reviewing performance, and ensuring operational excellence across the business. The role is ideally suited to an experienced people leader who thrives in a target-driven environment and enjoys taking ownership of both branch performance and team development. Key Responsibilities Leadership & Performance Management Lead, motivate, and develop a team of Legal Advisors and Administrators. Drive a high-performance culture through coaching, accountability, and regular performance reviews. Conduct one-to-one meetings, performance discussions, and structured development plans. Manage underperformance effectively, implementing improvement plans where required. Support recruitment, onboarding, and ongoing development of team members. Commercial & Operational Performance Take ownership of branch revenue, productivity, profitability, and key performance indicators. Monitor performance data and implement actions to improve branch results. Drive improvements in conversion rates, advisor productivity, customer satisfaction, and overall branch performance. Identify opportunities to increase local market presence, client engagement, and referral activity. Ensure the branch consistently delivers against operational and commercial objectives. Client Experience & Quality Ensure clients receive a professional, compliant, and high-quality service throughout their journey. Maintain oversight of branch workflows and operational processes. Drive a right-first-time culture focused on quality, efficiency, and client satisfaction. Respond appropriately to escalated client concerns and feedback. Compliance & Governance Ensure all branch activities are delivered in line with regulatory requirements and internal standards. Maintain strong controls around compliance, data protection, and quality assurance. Support audit readiness and continuous improvement initiatives. Community Presence Act as an ambassador for the branch within the local community. Support local networking, referral-building, and community engagement activities. Help strengthen the branch's profile and reputation within the Derby area. Candidate Profile We are seeking an experienced people leader who can demonstrate: Current team management responsibility. Success leading teams in a target-driven or performance-focused environment. Strong coaching, leadership, and performance management skills. Experience driving operational improvement through data and observation. Commercial awareness and the ability to influence branch profitability and growth. A hands-on leadership style with a strong branch presence. Excellent communication, organisation, and stakeholder management skills. Legal qualifications are not required. Our client is seeking a proven operational leader with the ability to deliver results through effective people management, accountability, and commercial awareness. Reward & Benefits £45,000 basic salary. Performance bonus (£50,000-£52,000 OTE). Statutory benefits. Professional development and career progression opportunities. The opportunity to join a growing legal services organisation with ambitious plans for future growth. Location & Working Pattern This role is based primarily at the Derby branch. Daily branch presence is essential. Standard branch hours are Monday to Friday; however, flexibility may be required to support branch performance, local initiatives, client demand, and community engagement activities. Interested? If you feel this role is the right fit for your skills, experience, and career ambitions, we would love to hear from you. Please apply today with your CV and a brief overview of your current role and management experience. For a confidential discussion about the opportunity, you can also contact me directly at (url removed). We are reviewing applications as they are received and will be moving quickly for suitable candidates.
New Homes Sales Advisors We are currently recruiting experienced New Homes Sales Advisors to support a range of leading developers and housebuilders on a temporary basis , with both full-time and part-time opportunities available. This is an excellent opportunity to work across a variety of sites and gain experience with well-established residential developers. Key Responsibilities Ensuring the sales area and show homes are presented to the highest standard Meeting, qualifying, and conducting guided tours for prospective buyers Managing and updating customer databases accurately Handling enquiries professionally, both over the phone and face-to-face Delivering an exceptional customer experience throughout the sales journey About You Confident, professional, and highly customer-focused Strong sales and service background Comfortable working independently and as part of a team Competent IT skills for database and CRM use Well-presented with excellent communication skills Full UK driving licence and access to your own vehicle Previous experience in New Homes Sales is highly desirable; however, we also welcome applications from candidates with a background in estate agency, property sales, or strong customer-facing sales roles . How to Apply If you're interested in this opportunity, please apply now or contact Sophie on (phone number removed).
Jun 30, 2026
Seasonal
New Homes Sales Advisors We are currently recruiting experienced New Homes Sales Advisors to support a range of leading developers and housebuilders on a temporary basis , with both full-time and part-time opportunities available. This is an excellent opportunity to work across a variety of sites and gain experience with well-established residential developers. Key Responsibilities Ensuring the sales area and show homes are presented to the highest standard Meeting, qualifying, and conducting guided tours for prospective buyers Managing and updating customer databases accurately Handling enquiries professionally, both over the phone and face-to-face Delivering an exceptional customer experience throughout the sales journey About You Confident, professional, and highly customer-focused Strong sales and service background Comfortable working independently and as part of a team Competent IT skills for database and CRM use Well-presented with excellent communication skills Full UK driving licence and access to your own vehicle Previous experience in New Homes Sales is highly desirable; however, we also welcome applications from candidates with a background in estate agency, property sales, or strong customer-facing sales roles . How to Apply If you're interested in this opportunity, please apply now or contact Sophie on (phone number removed).
Location: Oxford (with occasional cover required at the Shampton branch) Reports to: Chief Operating Officer Salary: £45,000 per annum + performance bonus (£50,000-£52,000 OTE) Hours: Full-time, permanent The Opportunity SF Partners is working exclusively with our client, a growing legal services organisation, to recruit an experienced Branch Manager for their Oxford branch. This is a hands-on operational leadership role responsible for the commercial and operational performance of the branch. The successful candidate will lead a team of Legal Advisors and Administrators, driving productivity, service quality, client satisfaction, and revenue growth. This is not a desk-based management position. The Branch Manager will be highly visible within the branch, spending significant time coaching colleagues, observing client interactions, reviewing performance, and ensuring operational excellence across the business. The role is ideally suited to an experienced people leader who thrives in a target-driven environment and enjoys taking ownership of both branch performance and team development. Key Responsibilities Leadership & Performance Management Lead, motivate, and develop a team of Legal Advisors and Administrators. Drive a high-performance culture through coaching, accountability, and regular performance reviews. Conduct one-to-one meetings, performance discussions, and structured development plans. Manage underperformance effectively, implementing improvement plans where required. Support recruitment, onboarding, and ongoing development of team members. Commercial & Operational Performance Take ownership of branch revenue, productivity, profitability, and key performance indicators. Monitor performance data and implement actions to improve branch results. Drive improvements in conversion rates, advisor productivity, customer satisfaction, and overall branch performance. Identify opportunities to increase local market presence, client engagement, and referral activity. Ensure the branch consistently delivers against operational and commercial objectives. Client Experience & Quality Ensure clients receive a professional, compliant, and high-quality service throughout their journey. Maintain oversight of branch workflows and operational processes. Drive a right-first-time culture focused on quality, efficiency, and client satisfaction. Respond appropriately to escalated client concerns and feedback. Compliance & Governance Ensure all branch activities are delivered in line with regulatory requirements and internal standards. Maintain strong controls around compliance, data protection, and quality assurance. Support audit readiness and continuous improvement initiatives. Community Presence Act as an ambassador for the branch within the local community. Support local networking, referral-building, and community engagement activities. Help strengthen the branch's profile and reputation within the Oxford area. Candidate Profile We are seeking an experienced people leader who can demonstrate: Current team management responsibility. Success leading teams in a target-driven or performance-focused environment. Strong coaching, leadership, and performance management skills. Experience driving operational improvement through data and observation. Commercial awareness and the ability to influence branch profitability and growth. A hands-on leadership style with a strong branch presence. Excellent communication, organisation, and stakeholder management skills. Legal qualifications are not required. Our client is seeking a proven operational leader with the ability to deliver results through effective people management, accountability, and commercial awareness. Reward & Benefits £45,000 basic salary. Performance bonus (£50,000-£52,000 OTE). Statutory benefits. Professional development and career progression opportunities. The opportunity to join a growing legal services organisation with ambitious plans for future growth. Location & Working Pattern This role is based primarily at the Oxford branch, with occasional cover and operational support required at the Shampton branch. Daily branch presence is essential. Standard branch hours are Monday to Friday; however, flexibility may be required to support branch performance, local initiatives, client demand, and community engagement activities. Interested? If you feel this role is the right fit for your skills, experience, and career ambitions, we would love to hear from you. Please apply today with your CV and a brief overview of your current role and management experience. For a confidential discussion about the opportunity, you can also contact me directly at (url removed). We are reviewing applications as they are received and will be moving quickly for suitable candidates.
Jun 30, 2026
Full time
Location: Oxford (with occasional cover required at the Shampton branch) Reports to: Chief Operating Officer Salary: £45,000 per annum + performance bonus (£50,000-£52,000 OTE) Hours: Full-time, permanent The Opportunity SF Partners is working exclusively with our client, a growing legal services organisation, to recruit an experienced Branch Manager for their Oxford branch. This is a hands-on operational leadership role responsible for the commercial and operational performance of the branch. The successful candidate will lead a team of Legal Advisors and Administrators, driving productivity, service quality, client satisfaction, and revenue growth. This is not a desk-based management position. The Branch Manager will be highly visible within the branch, spending significant time coaching colleagues, observing client interactions, reviewing performance, and ensuring operational excellence across the business. The role is ideally suited to an experienced people leader who thrives in a target-driven environment and enjoys taking ownership of both branch performance and team development. Key Responsibilities Leadership & Performance Management Lead, motivate, and develop a team of Legal Advisors and Administrators. Drive a high-performance culture through coaching, accountability, and regular performance reviews. Conduct one-to-one meetings, performance discussions, and structured development plans. Manage underperformance effectively, implementing improvement plans where required. Support recruitment, onboarding, and ongoing development of team members. Commercial & Operational Performance Take ownership of branch revenue, productivity, profitability, and key performance indicators. Monitor performance data and implement actions to improve branch results. Drive improvements in conversion rates, advisor productivity, customer satisfaction, and overall branch performance. Identify opportunities to increase local market presence, client engagement, and referral activity. Ensure the branch consistently delivers against operational and commercial objectives. Client Experience & Quality Ensure clients receive a professional, compliant, and high-quality service throughout their journey. Maintain oversight of branch workflows and operational processes. Drive a right-first-time culture focused on quality, efficiency, and client satisfaction. Respond appropriately to escalated client concerns and feedback. Compliance & Governance Ensure all branch activities are delivered in line with regulatory requirements and internal standards. Maintain strong controls around compliance, data protection, and quality assurance. Support audit readiness and continuous improvement initiatives. Community Presence Act as an ambassador for the branch within the local community. Support local networking, referral-building, and community engagement activities. Help strengthen the branch's profile and reputation within the Oxford area. Candidate Profile We are seeking an experienced people leader who can demonstrate: Current team management responsibility. Success leading teams in a target-driven or performance-focused environment. Strong coaching, leadership, and performance management skills. Experience driving operational improvement through data and observation. Commercial awareness and the ability to influence branch profitability and growth. A hands-on leadership style with a strong branch presence. Excellent communication, organisation, and stakeholder management skills. Legal qualifications are not required. Our client is seeking a proven operational leader with the ability to deliver results through effective people management, accountability, and commercial awareness. Reward & Benefits £45,000 basic salary. Performance bonus (£50,000-£52,000 OTE). Statutory benefits. Professional development and career progression opportunities. The opportunity to join a growing legal services organisation with ambitious plans for future growth. Location & Working Pattern This role is based primarily at the Oxford branch, with occasional cover and operational support required at the Shampton branch. Daily branch presence is essential. Standard branch hours are Monday to Friday; however, flexibility may be required to support branch performance, local initiatives, client demand, and community engagement activities. Interested? If you feel this role is the right fit for your skills, experience, and career ambitions, we would love to hear from you. Please apply today with your CV and a brief overview of your current role and management experience. For a confidential discussion about the opportunity, you can also contact me directly at (url removed). We are reviewing applications as they are received and will be moving quickly for suitable candidates.
