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senior executive operational resilience
Deerfoot Recruitment Solutions Limited
VP - Risk & Control - Technology
Deerfoot Recruitment Solutions Limited City, London
Senior Vice President of Risk & Control for Technology International Banking Group - London EMEA HQ Package: Circa 120,000 Base + Bonus + Generous Benefits Hybrid (3 days a week on-site) close to Moorgate tube As a long-established partner and recipient of a supplier award for our delivery into this international banking group, Deerfoot is assisting with a Senior VP Level opportunity where you can shape risk, governance and control across a major technology function. This is a unique role for a high-calibre practitioner who can bridge the gap between deep technical infrastructure environments and executive board reporting, with a clear trajectory to Director level within 12 to 24 months. This role requires a 50/50 balance between strategic evolution and hands-on execution. Acting as a trusted partner and a robust governance function, you will ensure technical risks are accurately identified and remediated while translating complex data into decision-ready insights for executive leadership. What you'll be doing Driving 50/50 strategy and delivery , working line-by-line with infrastructure Product Owners to challenge, identify, and mitigate risks while building practical end-of-life roadmaps. Governing the Digital Engineering Risk & Control framework , ensuring alignment with wider Technology risk appetite, operational resilience, BCP, and EMEA strategies. Producing high-quality board packs and executive summaries , translating detailed technical risks into concise, high-level reporting for MD-level leadership and risk committees. Partnering with Product, Platform, Cyber Security, IT Risk and Internal Audit teams to assess risks arising from new product implementations and change activities. Managing audits, assurance activity, loss events and control checks across the infrastructure estate, ensuring product teams are held to account. Operating initially as a senior individual contributor with the mandate, capability, and vision to introduce line management and scale the team as the function matures. What you'll need Substantial experience managing risk within IT infrastructure environments (covering the infrastructure stack, networks, and storage) within financial services or a similarly large, regulated estate. The technical credibility and confidence to challenge , ensuring you understand the environment well enough to robustly challenge technical teams and product owners. Exceptional stakeholder management skills , with the ability to navigate smoothly between technical floor-level details and executive-level presentations. Hands-on experience with delivery and execution in a lean team environment; this is a role for a doer who can drive solutions, not a purely advisory consultant. Familiarity with technology risk frameworks, controls, and compliance requirements relevant to a major banking infrastructure environment. Strong line management capability , with the desire to take on people management responsibilities as the team expands. Qualifications Desirable: CRISC, CISA, CISM, ITIL, or equivalent practical experience demonstrating a transition from a technical infrastructure background into risk and control. Why this role stands out This is a pivotal role with massive internal visibility, offering a direct path to a Director position within 12 to 24 months as the department continues its upward growth trajectory. If you are a senior risk professional who misses being close to the detail and wants the autonomy to evolve a function from the ground up, this role offers the perfect balance of strategic influence and tangible delivery. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
Jun 25, 2026
Full time
Senior Vice President of Risk & Control for Technology International Banking Group - London EMEA HQ Package: Circa 120,000 Base + Bonus + Generous Benefits Hybrid (3 days a week on-site) close to Moorgate tube As a long-established partner and recipient of a supplier award for our delivery into this international banking group, Deerfoot is assisting with a Senior VP Level opportunity where you can shape risk, governance and control across a major technology function. This is a unique role for a high-calibre practitioner who can bridge the gap between deep technical infrastructure environments and executive board reporting, with a clear trajectory to Director level within 12 to 24 months. This role requires a 50/50 balance between strategic evolution and hands-on execution. Acting as a trusted partner and a robust governance function, you will ensure technical risks are accurately identified and remediated while translating complex data into decision-ready insights for executive leadership. What you'll be doing Driving 50/50 strategy and delivery , working line-by-line with infrastructure Product Owners to challenge, identify, and mitigate risks while building practical end-of-life roadmaps. Governing the Digital Engineering Risk & Control framework , ensuring alignment with wider Technology risk appetite, operational resilience, BCP, and EMEA strategies. Producing high-quality board packs and executive summaries , translating detailed technical risks into concise, high-level reporting for MD-level leadership and risk committees. Partnering with Product, Platform, Cyber Security, IT Risk and Internal Audit teams to assess risks arising from new product implementations and change activities. Managing audits, assurance activity, loss events and control checks across the infrastructure estate, ensuring product teams are held to account. Operating initially as a senior individual contributor with the mandate, capability, and vision to introduce line management and scale the team as the function matures. What you'll need Substantial experience managing risk within IT infrastructure environments (covering the infrastructure stack, networks, and storage) within financial services or a similarly large, regulated estate. The technical credibility and confidence to challenge , ensuring you understand the environment well enough to robustly challenge technical teams and product owners. Exceptional stakeholder management skills , with the ability to navigate smoothly between technical floor-level details and executive-level presentations. Hands-on experience with delivery and execution in a lean team environment; this is a role for a doer who can drive solutions, not a purely advisory consultant. Familiarity with technology risk frameworks, controls, and compliance requirements relevant to a major banking infrastructure environment. Strong line management capability , with the desire to take on people management responsibilities as the team expands. Qualifications Desirable: CRISC, CISA, CISM, ITIL, or equivalent practical experience demonstrating a transition from a technical infrastructure background into risk and control. Why this role stands out This is a pivotal role with massive internal visibility, offering a direct path to a Director position within 12 to 24 months as the department continues its upward growth trajectory. If you are a senior risk professional who misses being close to the detail and wants the autonomy to evolve a function from the ground up, this role offers the perfect balance of strategic influence and tangible delivery. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
FINCROFT
Head of IT
FINCROFT
Head of IT & Change East Midlands Hybrid Working - 3 days onsite, 2 days WFH Competitive Salary and Benefit Package on offer A highly respected financial services organisation in the East Midlands is seeking an experienced Head of IT & Change to lead its technology strategy, digital transformation agenda and change portfolio. This is a rare opportunity to join an established, customer-focused organisation at a pivotal stage of its evolution. Reporting into the Executive Team, you will be responsible for driving technology innovation, overseeing IT operations and cybersecurity, and delivering strategic change initiatives that support long-term business growth and operational excellence. Key Responsibilities: Develop and execute the organisation's IT and digital strategy. Lead digital transformation and business change programmes. Oversee IT operations, infrastructure, service delivery and cyber security. Manage technology suppliers and third-party partnerships. Ensure operational resilience, risk management and regulatory compliance. Provide strategic advice and reporting to senior leadership and board stakeholders. Lead and develop a high-performing IT and change function. About You: Proven experience in a senior IT leadership role (Head of IT, IT Director, Technology Director or similar). Strong track record of delivering digital transformation and organisational change. Experience within financial services, banking, insurance, building societies, fintech or another regulated environment. Excellent stakeholder management skills with experience engaging at Executive and Board level. Strong understanding of IT operations, cyber security, governance and technology strategy. Commercially aware with experience managing budgets and supplier relationships. What's on Offer: Executive-level leadership position. Opportunity to shape the future technology and digital roadmap of a respected organisation. Significant influence across business strategy and transformation. Hybrid working arrangement. Competitive salary and benefits package. For a confidential discussion and further information, please apply with your CV. Head of IT /IT Director / Technology Director / Digital Transformation / Change Management / CIO / Financial Services / Technology / Cyber Security / IT Strategy / Digital Strategy / East Midlands / Permanent
Jun 25, 2026
Full time
Head of IT & Change East Midlands Hybrid Working - 3 days onsite, 2 days WFH Competitive Salary and Benefit Package on offer A highly respected financial services organisation in the East Midlands is seeking an experienced Head of IT & Change to lead its technology strategy, digital transformation agenda and change portfolio. This is a rare opportunity to join an established, customer-focused organisation at a pivotal stage of its evolution. Reporting into the Executive Team, you will be responsible for driving technology innovation, overseeing IT operations and cybersecurity, and delivering strategic change initiatives that support long-term business growth and operational excellence. Key Responsibilities: Develop and execute the organisation's IT and digital strategy. Lead digital transformation and business change programmes. Oversee IT operations, infrastructure, service delivery and cyber security. Manage technology suppliers and third-party partnerships. Ensure operational resilience, risk management and regulatory compliance. Provide strategic advice and reporting to senior leadership and board stakeholders. Lead and develop a high-performing IT and change function. About You: Proven experience in a senior IT leadership role (Head of IT, IT Director, Technology Director or similar). Strong track record of delivering digital transformation and organisational change. Experience within financial services, banking, insurance, building societies, fintech or another regulated environment. Excellent stakeholder management skills with experience engaging at Executive and Board level. Strong understanding of IT operations, cyber security, governance and technology strategy. Commercially aware with experience managing budgets and supplier relationships. What's on Offer: Executive-level leadership position. Opportunity to shape the future technology and digital roadmap of a respected organisation. Significant influence across business strategy and transformation. Hybrid working arrangement. Competitive salary and benefits package. For a confidential discussion and further information, please apply with your CV. Head of IT /IT Director / Technology Director / Digital Transformation / Change Management / CIO / Financial Services / Technology / Cyber Security / IT Strategy / Digital Strategy / East Midlands / Permanent
RecruitmentRevolution.com
Managing Director - Drainage, Groundworks & Utilities
RecruitmentRevolution.com Maidenhead, Berkshire
Lead the Business. Shape the Future. Build on 50+ Years of Success. Are you a commercially minded operator who understands field-based service delivery? Have you built your career in drainage, utilities, groundworks, construction, civil engineering, infrastructure maintenance or a closely related sector? Do you know what it takes to earn the respect of experienced crews, lead from the front and grow a successful SME without losing what makes it special? We are seeking a hands-on Managing Director to lead a highly respected, long-established SME into its next chapter. This is a rare opportunity to take the reins of a profitable business with strong foundations, loyal customers, an experienced workforce and genuine growth potential. The company has built its reputation over 50+ years by delivering specialist commercial and industrial drainage, maintenance and related services to customers across London, the South East and beyond. This appointment forms part of a planned leadership succession following the retirement of a long-serving and highly respected Managing Director. You will inherit a committed team, established customer relationships and a business with significant opportunity to evolve, diversify and grow. This is not a desk-only leadership role. We are looking for someone who can combine strategic thinking with practical operational understanding; someone who is as comfortable discussing growth plans with the Board as they are talking through site challenges, equipment, logistics, health & safety and customer delivery with operational teams. The Role at a Glance Managing Director - Hands-on SME Leadership Location: Berkshire/Buckinghamshire borders Salary: £85,000 - £90,000 + Executive benefits Contract: Full-time, permanent Reporting to: Chairman & Board Direct Reports: Operations Manager, Sales Manager, Executive Assistant Company: Established, profitable SME Culture: Practical Loyal Commercial Accountable People First Your background may include: Drainage, utilities, groundworks, civil engineering, construction services, environmental services, facilities maintenance, infrastructure maintenance, specialist contracting or field-based service operations. Previous / Current Roles: Operations Director, Commercial Director, Regional Director, Business Unit Director, General Manager. Divisional Director The Opportunity You will lead the overall direction, performance and long-term success of the business, working closely with the Board to develop and deliver a clear strategy for sustainable growth. The business has strong foundations, but there is also scope to think ambitiously. Future growth opportunities may include acquisitions, service diversification, expansion into adjacent markets, new commercial partnerships and continued development of the company's existing specialist services. Success will require a leader who can balance strategy with execution, commercial ambition with operational reality, and change with stability. You will need to build trust quickly with long-serving colleagues, customers and suppliers, while bringing fresh thinking and energy to the next phase of the company's journey. Where You'll Make an Impact Strategic Leadership • Develop and deliver the company's strategy, vision and growth plans. • Identify new markets, services, partnerships and investment opportunities. • Work closely with the Board to shape the future direction of the business. Commercial Growth • Drive revenue growth, profitability and long-term business performance. • Support business development, key account management and major commercial opportunities. • Lead significant bids, tenders, negotiations and strategic partnerships. Financial Management • Ensure sound financial controls, commercial decision-making and investment planning. • Work closely with the Finance Director and external advisers to maintain compliance and stability. Operational Leadership • Lead day-to-day operations across a field-based service business. • Ensure effective planning across people, equipment, vehicles and resources. • Drive operational efficiency, continuous improvement and high service standards. • Resolve operational challenges with a practical, hands-on approach. People & Culture • Lead, develop and inspire an experienced team. • Build trust and credibility across operational and commercial functions. • Foster a collaborative, accountable culture while supporting growth and succession planning. Governance & Compliance • Ensure compliance with health & safety, employment and industry regulations. • Maintain effective risk management, governance and quality standards. • Provide clear reporting and updates to the Board. About You You'll likely be an experienced Managing Director, General Manager, Operations Director, Commercial Director or Business Unit Leader with a track record of leading operational, field-based or contractor-led businesses. You'll bring • Senior leadership experience within an SME, contractor, utilities, construction, engineering or related operational environment. • Strong commercial acumen with accountability for revenue growth, profitability and business performance. • Experience leading operational teams and earning credibility with frontline, site-based or field-service workforces. • A practical, hands-on leadership style, ideally with experience close to frontline operations earlier in your career. • Strong business development, client relationship and commercial negotiation skills, including bids, tenders and contracts. • A solid understanding of health & safety, compliance, risk management and governance. • Excellent communication, stakeholder management and leadership skills, with the ability to influence at all levels. • Integrity, resilience, sound judgement and the ability to drive change while maintaining team engagement. Desirable • Experience within drainage, utilities, groundworks, civil engineering, infrastructure maintenance or related sectors. • Experience delivering growth through acquisitions, diversification or new service development. • Knowledge of regulated, compliance-led or environmental sectors. • NEBOSH, IOSH or equivalent health & safety qualification. • Experience managing depot-based, vehicle-led or equipment-intensive operations. Why This Role? This is a rare opportunity to take over a profitable, long-established business with an excellent reputation and strong foundations. Working closely with the Board, you'll lead an experienced team through a planned succession while shaping the next phase of growth. You'll have genuine autonomy, visibility and influence, with the opportunity to expand services, develop people, strengthen performance and leave a lasting legacy. If you're a commercially astute, hands-on leader who thrives in operational environments and wants to make a meaningful impact, we'd love to hear from you. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Jun 25, 2026
Full time
Lead the Business. Shape the Future. Build on 50+ Years of Success. Are you a commercially minded operator who understands field-based service delivery? Have you built your career in drainage, utilities, groundworks, construction, civil engineering, infrastructure maintenance or a closely related sector? Do you know what it takes to earn the respect of experienced crews, lead from the front and grow a successful SME without losing what makes it special? We are seeking a hands-on Managing Director to lead a highly respected, long-established SME into its next chapter. This is a rare opportunity to take the reins of a profitable business with strong foundations, loyal customers, an experienced workforce and genuine growth potential. The company has built its reputation over 50+ years by delivering specialist commercial and industrial drainage, maintenance and related services to customers across London, the South East and beyond. This appointment forms part of a planned leadership succession following the retirement of a long-serving and highly respected Managing Director. You will inherit a committed team, established customer relationships and a business with significant opportunity to evolve, diversify and grow. This is not a desk-only leadership role. We are looking for someone who can combine strategic thinking with practical operational understanding; someone who is as comfortable discussing growth plans with the Board as they are talking through site challenges, equipment, logistics, health & safety and customer delivery with operational teams. The Role at a Glance Managing Director - Hands-on SME Leadership Location: Berkshire/Buckinghamshire borders Salary: £85,000 - £90,000 + Executive benefits Contract: Full-time, permanent Reporting to: Chairman & Board Direct Reports: Operations Manager, Sales Manager, Executive Assistant Company: Established, profitable SME Culture: Practical Loyal Commercial Accountable People First Your background may include: Drainage, utilities, groundworks, civil engineering, construction services, environmental services, facilities maintenance, infrastructure maintenance, specialist contracting or field-based service operations. Previous / Current Roles: Operations Director, Commercial Director, Regional Director, Business Unit Director, General Manager. Divisional Director The Opportunity You will lead the overall direction, performance and long-term success of the business, working closely with the Board to develop and deliver a clear strategy for sustainable growth. The business has strong foundations, but there is also scope to think ambitiously. Future growth opportunities may include acquisitions, service diversification, expansion into adjacent markets, new commercial partnerships and continued development of the company's existing specialist services. Success will require a leader who can balance strategy with execution, commercial ambition with operational reality, and change with stability. You will need to build trust quickly with long-serving colleagues, customers and suppliers, while bringing fresh thinking and energy to the next phase of the company's journey. Where You'll Make an Impact Strategic Leadership • Develop and deliver the company's strategy, vision and growth plans. • Identify new markets, services, partnerships and investment opportunities. • Work closely with the Board to shape the future direction of the business. Commercial Growth • Drive revenue growth, profitability and long-term business performance. • Support business development, key account management and major commercial opportunities. • Lead significant bids, tenders, negotiations and strategic partnerships. Financial Management • Ensure sound financial controls, commercial decision-making and investment planning. • Work closely with the Finance Director and external advisers to maintain compliance and stability. Operational Leadership • Lead day-to-day operations across a field-based service business. • Ensure effective planning across people, equipment, vehicles and resources. • Drive operational efficiency, continuous improvement and high service standards. • Resolve operational challenges with a practical, hands-on approach. People & Culture • Lead, develop and inspire an experienced team. • Build trust and credibility across operational and commercial functions. • Foster a collaborative, accountable culture while supporting growth and succession planning. Governance & Compliance • Ensure compliance with health & safety, employment and industry regulations. • Maintain effective risk management, governance and quality standards. • Provide clear reporting and updates to the Board. About You You'll likely be an experienced Managing Director, General Manager, Operations Director, Commercial Director or Business Unit Leader with a track record of leading operational, field-based or contractor-led businesses. You'll bring • Senior leadership experience within an SME, contractor, utilities, construction, engineering or related operational environment. • Strong commercial acumen with accountability for revenue growth, profitability and business performance. • Experience leading operational teams and earning credibility with frontline, site-based or field-service workforces. • A practical, hands-on leadership style, ideally with experience close to frontline operations earlier in your career. • Strong business development, client relationship and commercial negotiation skills, including bids, tenders and contracts. • A solid understanding of health & safety, compliance, risk management and governance. • Excellent communication, stakeholder management and leadership skills, with the ability to influence at all levels. • Integrity, resilience, sound judgement and the ability to drive change while maintaining team engagement. Desirable • Experience within drainage, utilities, groundworks, civil engineering, infrastructure maintenance or related sectors. • Experience delivering growth through acquisitions, diversification or new service development. • Knowledge of regulated, compliance-led or environmental sectors. • NEBOSH, IOSH or equivalent health & safety qualification. • Experience managing depot-based, vehicle-led or equipment-intensive operations. Why This Role? This is a rare opportunity to take over a profitable, long-established business with an excellent reputation and strong foundations. Working closely with the Board, you'll lead an experienced team through a planned succession while shaping the next phase of growth. You'll have genuine autonomy, visibility and influence, with the opportunity to expand services, develop people, strengthen performance and leave a lasting legacy. If you're a commercially astute, hands-on leader who thrives in operational environments and wants to make a meaningful impact, we'd love to hear from you. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Universal Business Team
Executive Assistant
Universal Business Team Wrecclesham, Surrey
We are recruiting for an Executive Assistant on behalf of a well established business based in Farnham. As Executive Assistant you will support the Managing Director in day to day operational tasks. This is a strategic support position requiring initiative, commercial awareness, discretion and operational discipline. The Managing Director also leads across sales and has a close interest in operational functions, overseeing revenue growth, client relationships, project performance and organisational execution. The successful candidate will provide structured, high-level support across these areas, ensuring priorities are clearly tracked and executed. Please note- This is an office based role Key Responsibilities Act as a trusted extension of the Managing Director Prepare high-quality reports, presentations, board-level briefings and commercial documentation Support sales pipeline tracking, tender submissions and client engagement preparation Assist in monitoring operational priorities, programme milestones and project performance Identify risks, bottlenecks and competing priorities, implementing solutions proactively Produce accurate and structured meeting minutes, action logs, and follow-up trackers Maintain disciplined documentation systems across business-critical matters Full inbox management and prioritisation Strategic diary oversight aligned to commercial priorities Act as primary gatekeeper, protecting the Managing Director's time and focus Draft and manage professional correspondence Track actions arising from sales meetings and client engagements Maintain visibility across key actions to ensure disciplined execution Manage select personal arrangements where required Handle sensitive business and personal matters with absolute discretion Requirements Proven experience as a senior Executive Assistant, Chief of Staff, or within a Family Office environment Experience supporting founders or senior executives in demanding, high-performance settings Advanced Excel proficiency and strong numerical confidence Exceptional note-taking ability and structured follow-up discipline Strong commercial awareness The ability to operate autonomously with sound judgement Composure and resilience under pressure High attention to detail combined with strategic awareness Cultural fit is critical. This is a high-trust, high-expectation, high-visibility role. Benefits Salary- 45,000- 50,000 Profit related bonus Monday- Friday 07.30am- 16.30pm (Can be flexible)
Jun 25, 2026
Full time
We are recruiting for an Executive Assistant on behalf of a well established business based in Farnham. As Executive Assistant you will support the Managing Director in day to day operational tasks. This is a strategic support position requiring initiative, commercial awareness, discretion and operational discipline. The Managing Director also leads across sales and has a close interest in operational functions, overseeing revenue growth, client relationships, project performance and organisational execution. The successful candidate will provide structured, high-level support across these areas, ensuring priorities are clearly tracked and executed. Please note- This is an office based role Key Responsibilities Act as a trusted extension of the Managing Director Prepare high-quality reports, presentations, board-level briefings and commercial documentation Support sales pipeline tracking, tender submissions and client engagement preparation Assist in monitoring operational priorities, programme milestones and project performance Identify risks, bottlenecks and competing priorities, implementing solutions proactively Produce accurate and structured meeting minutes, action logs, and follow-up trackers Maintain disciplined documentation systems across business-critical matters Full inbox management and prioritisation Strategic diary oversight aligned to commercial priorities Act as primary gatekeeper, protecting the Managing Director's time and focus Draft and manage professional correspondence Track actions arising from sales meetings and client engagements Maintain visibility across key actions to ensure disciplined execution Manage select personal arrangements where required Handle sensitive business and personal matters with absolute discretion Requirements Proven experience as a senior Executive Assistant, Chief of Staff, or within a Family Office environment Experience supporting founders or senior executives in demanding, high-performance settings Advanced Excel proficiency and strong numerical confidence Exceptional note-taking ability and structured follow-up discipline Strong commercial awareness The ability to operate autonomously with sound judgement Composure and resilience under pressure High attention to detail combined with strategic awareness Cultural fit is critical. This is a high-trust, high-expectation, high-visibility role. Benefits Salary- 45,000- 50,000 Profit related bonus Monday- Friday 07.30am- 16.30pm (Can be flexible)
CEREBRA
Chief Operating Officer
CEREBRA Bristol, Gloucestershire
Job Title: Chief Operating Officer Reports To: Chief Executive Officer Department/Responsibility for: Director's Group / 3 senior managers (Finance (headcount of 3), HR (headcount of 1), IT (headcount of 5 Location: Remote - UK (expectation of travel / attendance at meetings) Hours: Full-time - 35 hours per week (09.00 - 17.00 Monday to Friday) Purpose of the Role The Chief Operating Officer will play a vital role in supporting the Chief Executive Officer, Board and Leadership Team to deliver Cerebra's vision and ambitious strategic aims. The Chief Operating Officer will provide strategic leadership and operational management across key areas within Cerebra including: Operational Systems Governance Compliance Finance and Growth This is a pivotal executive leadership role, responsible for driving organisational performance, sustainability and growth. The COO will translate Cerebra's strategic ambitions into effective operational delivery, ensuring robust governance, financial stewardship and a high-performing, values-led culture. As a trusted advisor to the CEO and Board, the COO will lead core operational services and commercial activity, enabling the charity to maximise impact and generate sustainable income in support of its charitable objectives. Key Areas of Responsibility Strategic and Executive Leadership Partner with the CEO and Board to deliver strategic priorities, growth and long-term sustainability Collaboration with the Director's Group to ensure strategic alignment across the charity. The Director's Group consists of: Chief Executive Officer Chief Operating Officer Director of Fundraising, Marketing and Communications Director of Research and Support Services Provide expert advice on finance, operations, commercial performance and organisational risk Lead organisational planning, business continuity, and operational resilience Foster a culture of continuous improvement, accountability and inclusion Finance, Commercial and Sustainability Lead financial strategy, planning and performance, ensuring long-term sustainability Oversee budgeting, forecasting, cashflow and financial controls Lead and develop Cerebra's strategy for commercial income, ensuring alignment with charitable objectives Support funding growth through strong financial insight and business case development Ensure robust financial governance, audit and compliance Operations and Infrastructure Lead and strengthen operational functions including HR, IT, governance and administration Ensure effective systems, processes and infrastructure that enable growth, efficiency and impact Oversee procurement, contracts, facilities, and organisational compliance Drive innovation and value for money across operations People and Culture Champion a positive, inclusive and high-performing organisational culture Oversee HR strategy, workforce planning and leadership development Ensure compliance with employment law and best practice Promote wellbeing, engagement and organisational effectiveness Line Management Line management responsibilities for a small team, currently comprising of 3 staff. Be responsible for the day-to-day management of the team. Complete regular supervision and team meetings. Provide effective performance management to the team. Promote a positive and inclusive team culture aligned with Cerebra's values. General Monitor and evaluate the impact the areas of work that leading on. Support collaboration across the different Cerebra teams. Experience using Client Relationship Management (CRM) systems or similar digital tools for recording and tracking work. Uphold Cerebra's Data Protection Policy and all relevant confidentiality and safeguarding policies. Carry out any other reasonable duties in line with the needs of the team and organisation. Person Specification Criteria Essential A professional accounting qualification and a detailed understanding of financial processes and business analysis. Sound understanding of contract processes. Strong financial literacy, including experience of budget management, grant compliance, financial reporting and working with a board finance function. Significant experience in leading teams (Finance/HR/IT) in a complex organisation, ideally within the charity or public sector. Significant experience in a senior operational leadership role, ideally as a COO, Head of Operations or Director of Operations in a charity, social enterprise or purpose-driven organisation. Demonstrable track record of building and improving operational infrastructure: systems, processes, policies and ways of working that make organisations more effective and resilient. Experience managing and ensuring effective cost recovery in a complex and competitive funding environment. Experience managing multiple income streams (e.g. Grants, contracts including statutory funding, donations). Governance experience, including Board reporting and external bodies. Evidence of having added value in operational delivery beyond finance in a complex organisation. Proven ability to lead a team and effectively manage staff and resources from a variety of disciplines including the capacity to lead and manage change effectively, including good consultation and communication. Excellent written and verbal communication skills, including the ability to translate complex operational information into clear, accessible reports and presentations for senior stakeholders. Experience of leading an organisation through a period of significant change, transition or growth. Willing and able to travel within the UK, with occasional overnight stays. Desirable Experience working within or alongside charities, research institutions, or government bodies. Familiarity with impact measurement and evaluation frameworks. Lived experience of neurodevelopmental conditions - whether as an individual, parent, carer, sibling, or through close community involvement. Application Process: Please submit your CV and cover letter via the email application box below. Closing date: Tuesday 7th July 2026 at 11.59pm First stage interview (Virtual) - 14th and 15th July 2026 Second stage interview (in-person, London location tbc) - 22nd or 23rd July 2026
Jun 25, 2026
Full time
Job Title: Chief Operating Officer Reports To: Chief Executive Officer Department/Responsibility for: Director's Group / 3 senior managers (Finance (headcount of 3), HR (headcount of 1), IT (headcount of 5 Location: Remote - UK (expectation of travel / attendance at meetings) Hours: Full-time - 35 hours per week (09.00 - 17.00 Monday to Friday) Purpose of the Role The Chief Operating Officer will play a vital role in supporting the Chief Executive Officer, Board and Leadership Team to deliver Cerebra's vision and ambitious strategic aims. The Chief Operating Officer will provide strategic leadership and operational management across key areas within Cerebra including: Operational Systems Governance Compliance Finance and Growth This is a pivotal executive leadership role, responsible for driving organisational performance, sustainability and growth. The COO will translate Cerebra's strategic ambitions into effective operational delivery, ensuring robust governance, financial stewardship and a high-performing, values-led culture. As a trusted advisor to the CEO and Board, the COO will lead core operational services and commercial activity, enabling the charity to maximise impact and generate sustainable income in support of its charitable objectives. Key Areas of Responsibility Strategic and Executive Leadership Partner with the CEO and Board to deliver strategic priorities, growth and long-term sustainability Collaboration with the Director's Group to ensure strategic alignment across the charity. The Director's Group consists of: Chief Executive Officer Chief Operating Officer Director of Fundraising, Marketing and Communications Director of Research and Support Services Provide expert advice on finance, operations, commercial performance and organisational risk Lead organisational planning, business continuity, and operational resilience Foster a culture of continuous improvement, accountability and inclusion Finance, Commercial and Sustainability Lead financial strategy, planning and performance, ensuring long-term sustainability Oversee budgeting, forecasting, cashflow and financial controls Lead and develop Cerebra's strategy for commercial income, ensuring alignment with charitable objectives Support funding growth through strong financial insight and business case development Ensure robust financial governance, audit and compliance Operations and Infrastructure Lead and strengthen operational functions including HR, IT, governance and administration Ensure effective systems, processes and infrastructure that enable growth, efficiency and impact Oversee procurement, contracts, facilities, and organisational compliance Drive innovation and value for money across operations People and Culture Champion a positive, inclusive and high-performing organisational culture Oversee HR strategy, workforce planning and leadership development Ensure compliance with employment law and best practice Promote wellbeing, engagement and organisational effectiveness Line Management Line management responsibilities for a small team, currently comprising of 3 staff. Be responsible for the day-to-day management of the team. Complete regular supervision and team meetings. Provide effective performance management to the team. Promote a positive and inclusive team culture aligned with Cerebra's values. General Monitor and evaluate the impact the areas of work that leading on. Support collaboration across the different Cerebra teams. Experience using Client Relationship Management (CRM) systems or similar digital tools for recording and tracking work. Uphold Cerebra's Data Protection Policy and all relevant confidentiality and safeguarding policies. Carry out any other reasonable duties in line with the needs of the team and organisation. Person Specification Criteria Essential A professional accounting qualification and a detailed understanding of financial processes and business analysis. Sound understanding of contract processes. Strong financial literacy, including experience of budget management, grant compliance, financial reporting and working with a board finance function. Significant experience in leading teams (Finance/HR/IT) in a complex organisation, ideally within the charity or public sector. Significant experience in a senior operational leadership role, ideally as a COO, Head of Operations or Director of Operations in a charity, social enterprise or purpose-driven organisation. Demonstrable track record of building and improving operational infrastructure: systems, processes, policies and ways of working that make organisations more effective and resilient. Experience managing and ensuring effective cost recovery in a complex and competitive funding environment. Experience managing multiple income streams (e.g. Grants, contracts including statutory funding, donations). Governance experience, including Board reporting and external bodies. Evidence of having added value in operational delivery beyond finance in a complex organisation. Proven ability to lead a team and effectively manage staff and resources from a variety of disciplines including the capacity to lead and manage change effectively, including good consultation and communication. Excellent written and verbal communication skills, including the ability to translate complex operational information into clear, accessible reports and presentations for senior stakeholders. Experience of leading an organisation through a period of significant change, transition or growth. Willing and able to travel within the UK, with occasional overnight stays. Desirable Experience working within or alongside charities, research institutions, or government bodies. Familiarity with impact measurement and evaluation frameworks. Lived experience of neurodevelopmental conditions - whether as an individual, parent, carer, sibling, or through close community involvement. Application Process: Please submit your CV and cover letter via the email application box below. Closing date: Tuesday 7th July 2026 at 11.59pm First stage interview (Virtual) - 14th and 15th July 2026 Second stage interview (in-person, London location tbc) - 22nd or 23rd July 2026
City Plumbing
Showroom Sales Manager
City Plumbing Morecambe, Lancashire
Come and join us as a results-driven Showroom Sales Manager. As the Showroom Sales Manager, you will grow and deliver sales as part of a hugely successful branch team. At The Bathroom Showroom, we believe in making homes, businesses, and lives better by turning a customer's vision into a reality.The role: As a Showroom Sales Manager you know that the perfect bathroom needs planning, trust, a creative flair, and the ability to bring an idea to life, this is where you come in!In this role as a Showroom Sales Manager, you will be a high-performer who thrives on identifying opportunities and closing the sale. You will leverage your expertise to provide bespoke solutions and drive sales performance to new heights, ensuring our showroom is seen by the trade as a vital extension of their own business. By mastering our leading product range, you will not only meet customer needs but also exceed targets that directly impact your bonus potential.Key Responsibilities: You will be driving growth, by Identifying and capitalising on new business opportunities, hitting KPIs and achieving sales margins.You will own the customer journey, by proactively approaching every visitor, manage inquiries from initial home visits to final design, and follow up on quotations with urgency.You will deliver a 3D design service (using CAD) to help homeowners and trade customers visualise their dream bathrooms.You will build strong bridges between trade and retail channels, turning local trade contacts into long-term showroom advocates.You will maintain operational excellence by maintaining a safe, organised, and professional showroom environment, ensuring every sales contract is accurate and compliant with safety standards.You: You will be a results-driven sales professional with a natural ability to build rapport and close deals. You are likely a high-achiever in your current position, known for your tenacity and your ability to turn a "maybe" into a "yes." Whether you are currently working as a Showroom Consultant, Sales Executive, Bathroom Designer, Trade Counter Supervisor, or Senior Sales Advisor, you are now looking for that next step into a management-level role where your individual performance directly impacts the success of the showroom. You don't just wait for customers to come to you; you are a "hunter" who enjoys networking with local tradespeople and proactively managing a pipeline of leads to ensure you consistently hit your bonus targets.Skills and competencies: You will be sales savvy, by having a proactive approach to sales with a proven ability to win and grow new business.You will have the resilience and the confidence to handle sales objections and the drive to thrive in a target-driven environment.You will have experience in relationship management and developing a true partnership approach with clients.You will be analytical, with the ability to interpret basic financial and statistical information to make informed business decisions.Ideally, you will have some knowledge of bathroom products or CAD design skills (though we provide great training!).A valid UK Clean Driving Licence and access to a car is essential for this role.Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs if they feel they don't have every one of the required skills. All Highbourne Group companies are dedicated to building a diverse, inclusive and authentic workplace. So if you're interested in this role but think that your previous experience doesn't completely match - apply anyway. You could be just the person we're looking for!Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us. Benefits Package and Cultural Environment: Uncapped commissionDiscounts, savings and cash back at numerous retailersEnhanced pensionLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansA business striving to create an environment of inclusion so everyone can be their true selfAnd more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Jun 25, 2026
Full time
Come and join us as a results-driven Showroom Sales Manager. As the Showroom Sales Manager, you will grow and deliver sales as part of a hugely successful branch team. At The Bathroom Showroom, we believe in making homes, businesses, and lives better by turning a customer's vision into a reality.The role: As a Showroom Sales Manager you know that the perfect bathroom needs planning, trust, a creative flair, and the ability to bring an idea to life, this is where you come in!In this role as a Showroom Sales Manager, you will be a high-performer who thrives on identifying opportunities and closing the sale. You will leverage your expertise to provide bespoke solutions and drive sales performance to new heights, ensuring our showroom is seen by the trade as a vital extension of their own business. By mastering our leading product range, you will not only meet customer needs but also exceed targets that directly impact your bonus potential.Key Responsibilities: You will be driving growth, by Identifying and capitalising on new business opportunities, hitting KPIs and achieving sales margins.You will own the customer journey, by proactively approaching every visitor, manage inquiries from initial home visits to final design, and follow up on quotations with urgency.You will deliver a 3D design service (using CAD) to help homeowners and trade customers visualise their dream bathrooms.You will build strong bridges between trade and retail channels, turning local trade contacts into long-term showroom advocates.You will maintain operational excellence by maintaining a safe, organised, and professional showroom environment, ensuring every sales contract is accurate and compliant with safety standards.You: You will be a results-driven sales professional with a natural ability to build rapport and close deals. You are likely a high-achiever in your current position, known for your tenacity and your ability to turn a "maybe" into a "yes." Whether you are currently working as a Showroom Consultant, Sales Executive, Bathroom Designer, Trade Counter Supervisor, or Senior Sales Advisor, you are now looking for that next step into a management-level role where your individual performance directly impacts the success of the showroom. You don't just wait for customers to come to you; you are a "hunter" who enjoys networking with local tradespeople and proactively managing a pipeline of leads to ensure you consistently hit your bonus targets.Skills and competencies: You will be sales savvy, by having a proactive approach to sales with a proven ability to win and grow new business.You will have the resilience and the confidence to handle sales objections and the drive to thrive in a target-driven environment.You will have experience in relationship management and developing a true partnership approach with clients.You will be analytical, with the ability to interpret basic financial and statistical information to make informed business decisions.Ideally, you will have some knowledge of bathroom products or CAD design skills (though we provide great training!).A valid UK Clean Driving Licence and access to a car is essential for this role.Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs if they feel they don't have every one of the required skills. All Highbourne Group companies are dedicated to building a diverse, inclusive and authentic workplace. So if you're interested in this role but think that your previous experience doesn't completely match - apply anyway. You could be just the person we're looking for!Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us. Benefits Package and Cultural Environment: Uncapped commissionDiscounts, savings and cash back at numerous retailersEnhanced pensionLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansA business striving to create an environment of inclusion so everyone can be their true selfAnd more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Hertfordshire County Council
Director of People
Hertfordshire County Council Hertford, Hertfordshire
Shape the future. Lead with purpose. Make a lasting impact. Hertfordshire County Council is seeking an exceptional Director of People to join us at a pivotal point in our journey. We are a large, ambitious and forward-looking authority, driven by a strong sense of purpose and a deep commitment to delivering for our communities. We have built a positive and supportive culture, underpinned by strong workforce foundations and an established People Strategy, alongside a clear ambition to go further. At the same time, we are entering a period of significant change, with Local Government Reorganisation (LGR) now underway. This presents a rare, career-defining opportunity to take on a senior leadership role, guiding our workforce through change while helping to shape the future of local government across Hertfordshire. Although the detail of LGR is still evolving, this moment offers a genuinely exciting opportunity: to provide stability and clarity in the present, while playing a key role in designing and influencing the organisation of the future. The Role As Director of People, you will lead a significant and complex portfolio, supporting a workforce of around 9,000 employees alongside our schools community and Fire & Rescue service. This is a hands-on, high-impact role with real influence over both current priorities and the future shape of the organisation. You will be responsible for leading the strategic and operational delivery of HR, workforce strategy, organisational development and payroll, while also driving the people and workforce workstream for Local Government Reorganisation (LGR) . As a key member of the corporate leadership team, you will act as a trusted advisor to the Chief Executive and Members, playing a visible and credible role and driving organisational performance, culture and continuous improvement. Success in this role will require a leader who combines strategic insight with strong operational grip and the ability to build trusted relationships. You will provide clarity and direction through a period of uncertainty, ensuring the organisation remains safe, effective and well-governed from a people perspective. You will strengthen leadership capability and overall organisational performance, while building and sustaining effective relationships with Members, partners and trade unions. While culture and organisational development remain important, there is a clear priority on delivering strong, resilient HR leadership over the coming years, ensuring the organisation has the solid foundations it needs as it evolves. About You You will be a credible and thoughtful leader, comfortable operating at Executive level in a complex, politically-led environment. You will bring: A strong track record of leading a wider range of HR functions at scale Proven experience overseeing and delivering organisational change and transformation, maintaining pace while sustaining core services The ability to translate strategy into practical, high-quality delivery The credibility to influence, advise and support at the most senior level Just as importantly, you will: Build trust quickly and work collaboratively Challenge constructively, bringing fresh thinking and sound judgement Operate with confidence, clarity and resilience in the face of ambiguity. We welcome applications from both established Directors and high-potential leaders ready to step up, who can demonstrate the capability to succeed at this level. How To Apply If you are ready to take on a role of real scale, influence and impact and to help shape the future of Hertfordshire we would love to hear from you. For a confidential conversation or to find out more, please get in touch with a member of the Penna Team. Ali Tasker: or James Miller: or Rachael Morris: or Key Dates in Recruitment Timeline Sunday 19th July - Role Closes. Week Commencing 27th July - Technical/Preliminary Interviews (Online). Week Commencing 10th August - Final Assessment and Final Panel (In person).
Jun 25, 2026
Full time
Shape the future. Lead with purpose. Make a lasting impact. Hertfordshire County Council is seeking an exceptional Director of People to join us at a pivotal point in our journey. We are a large, ambitious and forward-looking authority, driven by a strong sense of purpose and a deep commitment to delivering for our communities. We have built a positive and supportive culture, underpinned by strong workforce foundations and an established People Strategy, alongside a clear ambition to go further. At the same time, we are entering a period of significant change, with Local Government Reorganisation (LGR) now underway. This presents a rare, career-defining opportunity to take on a senior leadership role, guiding our workforce through change while helping to shape the future of local government across Hertfordshire. Although the detail of LGR is still evolving, this moment offers a genuinely exciting opportunity: to provide stability and clarity in the present, while playing a key role in designing and influencing the organisation of the future. The Role As Director of People, you will lead a significant and complex portfolio, supporting a workforce of around 9,000 employees alongside our schools community and Fire & Rescue service. This is a hands-on, high-impact role with real influence over both current priorities and the future shape of the organisation. You will be responsible for leading the strategic and operational delivery of HR, workforce strategy, organisational development and payroll, while also driving the people and workforce workstream for Local Government Reorganisation (LGR) . As a key member of the corporate leadership team, you will act as a trusted advisor to the Chief Executive and Members, playing a visible and credible role and driving organisational performance, culture and continuous improvement. Success in this role will require a leader who combines strategic insight with strong operational grip and the ability to build trusted relationships. You will provide clarity and direction through a period of uncertainty, ensuring the organisation remains safe, effective and well-governed from a people perspective. You will strengthen leadership capability and overall organisational performance, while building and sustaining effective relationships with Members, partners and trade unions. While culture and organisational development remain important, there is a clear priority on delivering strong, resilient HR leadership over the coming years, ensuring the organisation has the solid foundations it needs as it evolves. About You You will be a credible and thoughtful leader, comfortable operating at Executive level in a complex, politically-led environment. You will bring: A strong track record of leading a wider range of HR functions at scale Proven experience overseeing and delivering organisational change and transformation, maintaining pace while sustaining core services The ability to translate strategy into practical, high-quality delivery The credibility to influence, advise and support at the most senior level Just as importantly, you will: Build trust quickly and work collaboratively Challenge constructively, bringing fresh thinking and sound judgement Operate with confidence, clarity and resilience in the face of ambiguity. We welcome applications from both established Directors and high-potential leaders ready to step up, who can demonstrate the capability to succeed at this level. How To Apply If you are ready to take on a role of real scale, influence and impact and to help shape the future of Hertfordshire we would love to hear from you. For a confidential conversation or to find out more, please get in touch with a member of the Penna Team. Ali Tasker: or James Miller: or Rachael Morris: or Key Dates in Recruitment Timeline Sunday 19th July - Role Closes. Week Commencing 27th July - Technical/Preliminary Interviews (Online). Week Commencing 10th August - Final Assessment and Final Panel (In person).
City Plumbing
Showroom Sales Manager
City Plumbing Carlisle, Cumbria
Come and join us as a results-driven Showroom Sales Manager. As the Showroom Sales Manager, you will grow and deliver sales as part of a hugely successful branch team. At The Bathroom Showroom, we believe in making homes, businesses, and lives better by turning a customer's vision into a reality.The role: As a Showroom Sales Manager you know that the perfect bathroom needs planning, trust, a creative flair, and the ability to bring an idea to life, this is where you come in! Great sales talent shouldn't be held back by tight working patterns. We offer adaptable working patterns to support your life outside of work, let us know what flexibility looks like for you. Part time opportunities can also be discussed for the right candidate. In this role as a Showroom Sales Manager, you will be a high-performer who thrives on identifying opportunities and closing the sale. You will leverage your expertise to provide bespoke solutions and drive sales performance to new heights, ensuring our showroom is seen by the trade as a vital extension of their own business. By mastering our leading product range, you will not only meet customer needs but also exceed targets that directly impact your bonus potential. The Carlisle showroom comes with fantastic support from the Branch Manager, who transitioned from the Showroom himself, a great person to mentor you coming into this role and set you up for success! Benefits Package and Cultural Environment: Uncapped commission + incentives Flexible working patterns / part time opportunities Discounts, savings and cash back at numerous retailersEnhanced pensionLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansA business striving to create an environment of inclusion so everyone can be their true selfAnd more!Key Responsibilities: You will be driving growth, by Identifying and capitalising on new business opportunities, hitting KPIs and achieving sales margins.You will own the customer journey, by proactively approaching every visitor, manage inquiries from initial home visits to final design, and follow up on quotations with urgency.You will deliver a 3D design service (using CAD) to help homeowners and trade customers visualise their dream bathrooms.You will build strong bridges between trade and retail channels, turning local trade contacts into long-term showroom advocates.You will maintain operational excellence by maintaining a safe, organised, and professional showroom environment, ensuring every sales contract is accurate and compliant with safety standards.You: You will be a results-driven sales professional with a natural ability to build rapport and close deals. You are likely a high-achiever in your current position, known for your tenacity and your ability to turn a "maybe" into a "yes." Whether you are currently working as a Showroom Consultant, Sales Executive, Bathroom Designer, Trade Counter Supervisor, or Senior Sales Advisor, you are now looking for that next step into a management-level role where your individual performance directly impacts the success of the showroom. You don't just wait for customers to come to you; you are a "hunter" who enjoys networking with local tradespeople and proactively managing a pipeline of leads to ensure you consistently hit your bonus targets.Skills and competencies: You will be sales savvy, by having a proactive approach to sales with a proven ability to win and grow new business.You will have the resilience and the confidence to handle sales objections and the drive to thrive in a target-driven environment.You will have experience in relationship management and developing a true partnership approach with clients.You will be analytical, with the ability to interpret basic financial and statistical information to make informed business decisions.Ideally, you will have some knowledge of bathroom products or CAD design skills (though we provide great training!).A valid UK Clean Driving Licence and access to a car is essential for this role.Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs if they feel they don't have every one of the required skills. All Highbourne Group companies are dedicated to building a diverse, inclusive and authentic workplace. So if you're interested in this role but think that your previous experience doesn't completely match - apply anyway. You could be just the person we're looking for!Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us. We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Jun 24, 2026
Full time
Come and join us as a results-driven Showroom Sales Manager. As the Showroom Sales Manager, you will grow and deliver sales as part of a hugely successful branch team. At The Bathroom Showroom, we believe in making homes, businesses, and lives better by turning a customer's vision into a reality.The role: As a Showroom Sales Manager you know that the perfect bathroom needs planning, trust, a creative flair, and the ability to bring an idea to life, this is where you come in! Great sales talent shouldn't be held back by tight working patterns. We offer adaptable working patterns to support your life outside of work, let us know what flexibility looks like for you. Part time opportunities can also be discussed for the right candidate. In this role as a Showroom Sales Manager, you will be a high-performer who thrives on identifying opportunities and closing the sale. You will leverage your expertise to provide bespoke solutions and drive sales performance to new heights, ensuring our showroom is seen by the trade as a vital extension of their own business. By mastering our leading product range, you will not only meet customer needs but also exceed targets that directly impact your bonus potential. The Carlisle showroom comes with fantastic support from the Branch Manager, who transitioned from the Showroom himself, a great person to mentor you coming into this role and set you up for success! Benefits Package and Cultural Environment: Uncapped commission + incentives Flexible working patterns / part time opportunities Discounts, savings and cash back at numerous retailersEnhanced pensionLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansA business striving to create an environment of inclusion so everyone can be their true selfAnd more!Key Responsibilities: You will be driving growth, by Identifying and capitalising on new business opportunities, hitting KPIs and achieving sales margins.You will own the customer journey, by proactively approaching every visitor, manage inquiries from initial home visits to final design, and follow up on quotations with urgency.You will deliver a 3D design service (using CAD) to help homeowners and trade customers visualise their dream bathrooms.You will build strong bridges between trade and retail channels, turning local trade contacts into long-term showroom advocates.You will maintain operational excellence by maintaining a safe, organised, and professional showroom environment, ensuring every sales contract is accurate and compliant with safety standards.You: You will be a results-driven sales professional with a natural ability to build rapport and close deals. You are likely a high-achiever in your current position, known for your tenacity and your ability to turn a "maybe" into a "yes." Whether you are currently working as a Showroom Consultant, Sales Executive, Bathroom Designer, Trade Counter Supervisor, or Senior Sales Advisor, you are now looking for that next step into a management-level role where your individual performance directly impacts the success of the showroom. You don't just wait for customers to come to you; you are a "hunter" who enjoys networking with local tradespeople and proactively managing a pipeline of leads to ensure you consistently hit your bonus targets.Skills and competencies: You will be sales savvy, by having a proactive approach to sales with a proven ability to win and grow new business.You will have the resilience and the confidence to handle sales objections and the drive to thrive in a target-driven environment.You will have experience in relationship management and developing a true partnership approach with clients.You will be analytical, with the ability to interpret basic financial and statistical information to make informed business decisions.Ideally, you will have some knowledge of bathroom products or CAD design skills (though we provide great training!).A valid UK Clean Driving Licence and access to a car is essential for this role.Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs if they feel they don't have every one of the required skills. All Highbourne Group companies are dedicated to building a diverse, inclusive and authentic workplace. So if you're interested in this role but think that your previous experience doesn't completely match - apply anyway. You could be just the person we're looking for!Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us. We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
City Plumbing
Showroom Sales Manager
City Plumbing Kingston Upon Thames, Surrey
Come and join us as a results-driven Showroom Sales Manager. As the Showroom Sales Manager, you will grow and deliver sales as part of a hugely successful branch team. At The Bathroom Showroom, we believe in making homes, businesses, and lives better by turning a customer's vision into a reality.The role: As a Showroom Sales Manager you know that the perfect bathroom needs planning, trust, a creative flair, and the ability to bring an idea to life, this is where you come in!In this role as a Showroom Sales Manager, you will be a high-performer who thrives on identifying opportunities and closing the sale. You will leverage your expertise to provide bespoke solutions and drive sales performance to new heights, ensuring our showroom is seen by the trade as a vital extension of their own business. By mastering our leading product range, you will not only meet customer needs but also exceed targets that directly impact your bonus potential.Key Responsibilities: You will be driving growth, by Identifying and capitalising on new business opportunities, hitting KPIs and achieving sales margins.You will own the customer journey, by proactively approaching every visitor, manage inquiries from initial home visits to final design, and follow up on quotations with urgency.You will deliver a 3D design service (using CAD) to help homeowners and trade customers visualise their dream bathrooms.You will build strong bridges between trade and retail channels, turning local trade contacts into long-term showroom advocates.You will maintain operational excellence by maintaining a safe, organised, and professional showroom environment, ensuring every sales contract is accurate and compliant with safety standards.You: You will be a results-driven sales professional with a natural ability to build rapport and close deals. You are likely a high-achiever in your current position, known for your tenacity and your ability to turn a "maybe" into a "yes." Whether you are currently working as a Showroom Consultant, Sales Executive, Bathroom Designer, Trade Counter Supervisor, or Senior Sales Advisor, you are now looking for that next step into a management-level role where your individual performance directly impacts the success of the showroom. You don't just wait for customers to come to you; you are a "hunter" who enjoys networking with local tradespeople and proactively managing a pipeline of leads to ensure you consistently hit your bonus targets.Skills and competencies: You will be sales savvy, by having a proactive approach to sales with a proven ability to win and grow new business.You will have the resilience and the confidence to handle sales objections and the drive to thrive in a target-driven environment.You will have experience in relationship management and developing a true partnership approach with clients.You will be analytical, with the ability to interpret basic financial and statistical information to make informed business decisions.Ideally, you will have some knowledge of bathroom products or CAD design skills (though we provide great training!).A valid UK Clean Driving Licence and access to a car is essential for this role.Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs if they feel they don't have every one of the required skills. All Highbourne Group companies are dedicated to building a diverse, inclusive and authentic workplace. So if you're interested in this role but think that your previous experience doesn't completely match - apply anyway. You could be just the person we're looking for!Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us. Benefits Package and Cultural Environment: Uncapped commissionDiscounts, savings and cash back at numerous retailersEnhanced pensionLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansA business striving to create an environment of inclusion so everyone can be their true selfAnd more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Jun 24, 2026
Full time
Come and join us as a results-driven Showroom Sales Manager. As the Showroom Sales Manager, you will grow and deliver sales as part of a hugely successful branch team. At The Bathroom Showroom, we believe in making homes, businesses, and lives better by turning a customer's vision into a reality.The role: As a Showroom Sales Manager you know that the perfect bathroom needs planning, trust, a creative flair, and the ability to bring an idea to life, this is where you come in!In this role as a Showroom Sales Manager, you will be a high-performer who thrives on identifying opportunities and closing the sale. You will leverage your expertise to provide bespoke solutions and drive sales performance to new heights, ensuring our showroom is seen by the trade as a vital extension of their own business. By mastering our leading product range, you will not only meet customer needs but also exceed targets that directly impact your bonus potential.Key Responsibilities: You will be driving growth, by Identifying and capitalising on new business opportunities, hitting KPIs and achieving sales margins.You will own the customer journey, by proactively approaching every visitor, manage inquiries from initial home visits to final design, and follow up on quotations with urgency.You will deliver a 3D design service (using CAD) to help homeowners and trade customers visualise their dream bathrooms.You will build strong bridges between trade and retail channels, turning local trade contacts into long-term showroom advocates.You will maintain operational excellence by maintaining a safe, organised, and professional showroom environment, ensuring every sales contract is accurate and compliant with safety standards.You: You will be a results-driven sales professional with a natural ability to build rapport and close deals. You are likely a high-achiever in your current position, known for your tenacity and your ability to turn a "maybe" into a "yes." Whether you are currently working as a Showroom Consultant, Sales Executive, Bathroom Designer, Trade Counter Supervisor, or Senior Sales Advisor, you are now looking for that next step into a management-level role where your individual performance directly impacts the success of the showroom. You don't just wait for customers to come to you; you are a "hunter" who enjoys networking with local tradespeople and proactively managing a pipeline of leads to ensure you consistently hit your bonus targets.Skills and competencies: You will be sales savvy, by having a proactive approach to sales with a proven ability to win and grow new business.You will have the resilience and the confidence to handle sales objections and the drive to thrive in a target-driven environment.You will have experience in relationship management and developing a true partnership approach with clients.You will be analytical, with the ability to interpret basic financial and statistical information to make informed business decisions.Ideally, you will have some knowledge of bathroom products or CAD design skills (though we provide great training!).A valid UK Clean Driving Licence and access to a car is essential for this role.Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs if they feel they don't have every one of the required skills. All Highbourne Group companies are dedicated to building a diverse, inclusive and authentic workplace. So if you're interested in this role but think that your previous experience doesn't completely match - apply anyway. You could be just the person we're looking for!Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us. Benefits Package and Cultural Environment: Uncapped commissionDiscounts, savings and cash back at numerous retailersEnhanced pensionLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansA business striving to create an environment of inclusion so everyone can be their true selfAnd more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Senior Executive - Operational Resilience
LJ Recruitment Limited Harrow, Middlesex
Vacancy: Senior Associate - Operational Resilience Contract: Permanent Salary: Up to £27,500 per annum Location: West London Start Date: Immediate requirement We are currently seeking a Senior Associate - Operational Resilience to join our Operational Resilience function on a permanent basis click apply for full job details
Jun 24, 2026
Full time
Vacancy: Senior Associate - Operational Resilience Contract: Permanent Salary: Up to £27,500 per annum Location: West London Start Date: Immediate requirement We are currently seeking a Senior Associate - Operational Resilience to join our Operational Resilience function on a permanent basis click apply for full job details
Deekay Technical Recruitment
Intelligence Analyst
Deekay Technical Recruitment City, Birmingham
INTELLIGENCE ANALYST The Analyst provides expertise through the development and use of analytical products to assist decision making at a strategic, tactical and operational level. Specific Role Purpose: The Analyst provides expertise through the development and use of analytical products to assist decision making at a strategic, tactical and operational level. They deliver insights and offer value to the organisation in understanding the threat, risks and vulnerabilities that are identified through intelligence and investigations. Key Responsibilities: Force Intelligence Analysts require a wide skill set and maturity to ensure resilience and high pressure demands of the Force policing requirements for West Midlands are met across both Covert and Overt operational activities. Aspiring Force Intelligence analysts will ideally have experience of major investigations, strategic and partnership working. In addition they must have demonstrable analytical skills at a very high standard. Regardless of area of expertise, all analytical products are National Intelligence Model (NIM) compliant. Strategy Conduct analysis at a strategic, tactical and/or operational level, identifying and using appropriate analytical tools and techniques to interpret gaps, patterns and trends, assess threat, risk and harm and make recommendations in support of decision making, prioritisation and resource allocation. To assist in the development of intelligence collection plans to ensure the effective communication of these to: operational officers; Senior Leaders; Force Executive Team; other Police Forces and external partners. Identification and assessment of the Tactical and Strategic Priorities for Force through use of MoRILE. To develop and maintain knowledge of current intelligence together with crime trends and patterns relevant to the force. To utilise their subject matter knowledge to advise upon and recommend likely targets or pathways of resolution from their analysis to senior officers. Professional Leadership To contribute to a system of governance, to deliver a clear and integrated approach to tackling crime and vulnerability threats across the organisation. Provide advice and interpret policies, legislation and practice to ensure internal customers are fully aware of all relevant facts to support informed decision making. Provide complex evidential analysis and professional witness testimony to the highest of standard to secure the successful prosecution of offenders involved in serious and organised crime. Maintain awareness of innovation within intelligence & analysis to ensure implementation of the latest techniques, tactics, products, best practice and information relevant to the role. Direct and guide research completed by others. Engagement Prepare briefing notes and deliver clear presentations where appropriate ensuring that the medium used is suitable for the audience. Through engagement with key stakeholders, establish and interpret requirements to ensure the needs of stakeholders are met. To maintain relationships and to liaise with staff across the force and other agencies to obtain and/or disseminate information, and actively participate in meetings. To interpret and work with investigators to retrieve and shape complex information/data from crime scenes for inclusions in analysis and reports. When required to do so, offer specialist guidance, influencing decision making of Force Executive Team, Police Senior Investigating Officers, Intelligence Managers and Intelligence Officers regarding crime, community tensions and operations. Compliance To undertake all analytical functions in preparation of National Intelligence Model products, in accordance with the Analysis Authorised Professional Practice guidance set by the College of Policing. To prepare evidence, attend court and give evidence in support of crime investigations. Perform regular dip samples for data quality, including evaluation information and its risk where appropriate (such as the use of the National Intelligence Record 3x5x2 ). Work to a high level of integrity, routinely handling Secret information, and as such following GPMS and other guidance with regard to handling and storing this data. Adhere to all legislation, working principles, policies & guidance relevant to the role. To ensure that a duty of care is shown and take appropriate action to comply with Health and Safety requirements at all times. Change Management & Delivery Be able to switch between tactical, operational and strategic roles to fulfil the analytical needs of the organisation. Monitor & Evaluate Provide detailed analysis to assist the organisational understanding of multiple facets of crime and vulnerability threats. Provide effective horizon and environmental scanning products. Achieved through proactive scanning research, and subsequent analysis of research. To communicate findings, inference and hypothesis. Provide comprehensive analytical products that interpret intelligence and provide clear understanding and guidance to drive the proactive acquisition of further intelligence and evidence. General College of Policing Intelligence Professionalisation Programme (IPP) Qualification (to complete within 12 months of appointment), and continued IPP compliance. The post holder will be expected to undertake training as and when required. The post holder will be expected to comply with health and safety requirements. Undertake any other duties commensurate with the role. SPECIFIC COMPETENCIES REQUIRED FOR EFFECTIVE PERFORMANCE Knowledge & Experience This section should detail the requirement of previous experiences and knowledge gained from academic qualifications if appropriate. e.g. significant experience of administrative duties, degree level educated. Essential: Degree level in relevant subject or equivalent qualification or experience within a similar environment Experience of collating, evaluating, structuring and processing data to identify patterns, series, similarities and discrepancies within a variety of information types. Ability to use software packages in the charting and analytical preparation of data Evidence of working with, Interpreting & simplifying complex data sets. Highly competent in the use of Microsoft packages, advanced skills in Microsoft Excel. Evidence a good understanding of the requirements of the National Intelligence Model (NIM) Understanding of, and ability to apply, relevant legislation (i.e ECHR, RIPA, Data Protection). Experience of working within a team and on own initiative, effectively planning and organising activities and resources to meet objectives. Desirable: Experience as an Intelligence Analyst within a law enforcement agency (LEA). Knowledge of current crime threat trends and organisational, policy issues relevant to policing. Experience of using databases to both input and extract data. Experience of the use of statistical and risk models Experience of relevant analytical tools, such as iBASE, i2 workstation, GIS applications and other customised databases; Understand the practical distinctions between analysis, policy and decision-making Skills This section should detail the competency requirement which could be developed through non formal training. e.g. effective time management, influencing and negotiating, effective communication including written and verbal. Refer to skills database for core operational skills Essential: Experience of research and analytical processes / techniques. Ability to work in a high pressure environment yet still providing accuracy at all times and a high level of detail. Articulate and able to discuss Influence and negotiate Ability to work as part of a team Evidence of preparing and delivering presentations. Ability to build positive relationships with colleagues, internal and external partners Self-motivated with the ability to work with minimum supervision and use own initiative. Desirable: Ability to recognise conscious / unconscious biases associated with intelligence analysis. Hours of Work and Flexibility: You will work on a shift pattern which could encompass early mornings, late evening shifts and weekends. The core hours of this role will be on an agreed shift pattern. Working outside of these hours may be required. There is a requirement to work flexibly at all times with due regard to prevailing workloads and priorities. There may be a requirement at times to travel to other locations within the Force area. Due to the nature of this role it is essential that you re flexible in terms of your working location and are prepared to work temporarily at other locations. Must have capability to travel to different locations across the Region and undertake all assignments in a timely manner. Due to the requirement to work flexibly, unsocial hours and personal safety for lone working; public transport may not be available or suitable at these times.
Jun 24, 2026
Contractor
INTELLIGENCE ANALYST The Analyst provides expertise through the development and use of analytical products to assist decision making at a strategic, tactical and operational level. Specific Role Purpose: The Analyst provides expertise through the development and use of analytical products to assist decision making at a strategic, tactical and operational level. They deliver insights and offer value to the organisation in understanding the threat, risks and vulnerabilities that are identified through intelligence and investigations. Key Responsibilities: Force Intelligence Analysts require a wide skill set and maturity to ensure resilience and high pressure demands of the Force policing requirements for West Midlands are met across both Covert and Overt operational activities. Aspiring Force Intelligence analysts will ideally have experience of major investigations, strategic and partnership working. In addition they must have demonstrable analytical skills at a very high standard. Regardless of area of expertise, all analytical products are National Intelligence Model (NIM) compliant. Strategy Conduct analysis at a strategic, tactical and/or operational level, identifying and using appropriate analytical tools and techniques to interpret gaps, patterns and trends, assess threat, risk and harm and make recommendations in support of decision making, prioritisation and resource allocation. To assist in the development of intelligence collection plans to ensure the effective communication of these to: operational officers; Senior Leaders; Force Executive Team; other Police Forces and external partners. Identification and assessment of the Tactical and Strategic Priorities for Force through use of MoRILE. To develop and maintain knowledge of current intelligence together with crime trends and patterns relevant to the force. To utilise their subject matter knowledge to advise upon and recommend likely targets or pathways of resolution from their analysis to senior officers. Professional Leadership To contribute to a system of governance, to deliver a clear and integrated approach to tackling crime and vulnerability threats across the organisation. Provide advice and interpret policies, legislation and practice to ensure internal customers are fully aware of all relevant facts to support informed decision making. Provide complex evidential analysis and professional witness testimony to the highest of standard to secure the successful prosecution of offenders involved in serious and organised crime. Maintain awareness of innovation within intelligence & analysis to ensure implementation of the latest techniques, tactics, products, best practice and information relevant to the role. Direct and guide research completed by others. Engagement Prepare briefing notes and deliver clear presentations where appropriate ensuring that the medium used is suitable for the audience. Through engagement with key stakeholders, establish and interpret requirements to ensure the needs of stakeholders are met. To maintain relationships and to liaise with staff across the force and other agencies to obtain and/or disseminate information, and actively participate in meetings. To interpret and work with investigators to retrieve and shape complex information/data from crime scenes for inclusions in analysis and reports. When required to do so, offer specialist guidance, influencing decision making of Force Executive Team, Police Senior Investigating Officers, Intelligence Managers and Intelligence Officers regarding crime, community tensions and operations. Compliance To undertake all analytical functions in preparation of National Intelligence Model products, in accordance with the Analysis Authorised Professional Practice guidance set by the College of Policing. To prepare evidence, attend court and give evidence in support of crime investigations. Perform regular dip samples for data quality, including evaluation information and its risk where appropriate (such as the use of the National Intelligence Record 3x5x2 ). Work to a high level of integrity, routinely handling Secret information, and as such following GPMS and other guidance with regard to handling and storing this data. Adhere to all legislation, working principles, policies & guidance relevant to the role. To ensure that a duty of care is shown and take appropriate action to comply with Health and Safety requirements at all times. Change Management & Delivery Be able to switch between tactical, operational and strategic roles to fulfil the analytical needs of the organisation. Monitor & Evaluate Provide detailed analysis to assist the organisational understanding of multiple facets of crime and vulnerability threats. Provide effective horizon and environmental scanning products. Achieved through proactive scanning research, and subsequent analysis of research. To communicate findings, inference and hypothesis. Provide comprehensive analytical products that interpret intelligence and provide clear understanding and guidance to drive the proactive acquisition of further intelligence and evidence. General College of Policing Intelligence Professionalisation Programme (IPP) Qualification (to complete within 12 months of appointment), and continued IPP compliance. The post holder will be expected to undertake training as and when required. The post holder will be expected to comply with health and safety requirements. Undertake any other duties commensurate with the role. SPECIFIC COMPETENCIES REQUIRED FOR EFFECTIVE PERFORMANCE Knowledge & Experience This section should detail the requirement of previous experiences and knowledge gained from academic qualifications if appropriate. e.g. significant experience of administrative duties, degree level educated. Essential: Degree level in relevant subject or equivalent qualification or experience within a similar environment Experience of collating, evaluating, structuring and processing data to identify patterns, series, similarities and discrepancies within a variety of information types. Ability to use software packages in the charting and analytical preparation of data Evidence of working with, Interpreting & simplifying complex data sets. Highly competent in the use of Microsoft packages, advanced skills in Microsoft Excel. Evidence a good understanding of the requirements of the National Intelligence Model (NIM) Understanding of, and ability to apply, relevant legislation (i.e ECHR, RIPA, Data Protection). Experience of working within a team and on own initiative, effectively planning and organising activities and resources to meet objectives. Desirable: Experience as an Intelligence Analyst within a law enforcement agency (LEA). Knowledge of current crime threat trends and organisational, policy issues relevant to policing. Experience of using databases to both input and extract data. Experience of the use of statistical and risk models Experience of relevant analytical tools, such as iBASE, i2 workstation, GIS applications and other customised databases; Understand the practical distinctions between analysis, policy and decision-making Skills This section should detail the competency requirement which could be developed through non formal training. e.g. effective time management, influencing and negotiating, effective communication including written and verbal. Refer to skills database for core operational skills Essential: Experience of research and analytical processes / techniques. Ability to work in a high pressure environment yet still providing accuracy at all times and a high level of detail. Articulate and able to discuss Influence and negotiate Ability to work as part of a team Evidence of preparing and delivering presentations. Ability to build positive relationships with colleagues, internal and external partners Self-motivated with the ability to work with minimum supervision and use own initiative. Desirable: Ability to recognise conscious / unconscious biases associated with intelligence analysis. Hours of Work and Flexibility: You will work on a shift pattern which could encompass early mornings, late evening shifts and weekends. The core hours of this role will be on an agreed shift pattern. Working outside of these hours may be required. There is a requirement to work flexibly at all times with due regard to prevailing workloads and priorities. There may be a requirement at times to travel to other locations within the Force area. Due to the nature of this role it is essential that you re flexible in terms of your working location and are prepared to work temporarily at other locations. Must have capability to travel to different locations across the Region and undertake all assignments in a timely manner. Due to the requirement to work flexibly, unsocial hours and personal safety for lone working; public transport may not be available or suitable at these times.
Manpower UK Ltd
Cyber Security Architect
Manpower UK Ltd Freckleton, Lancashire
Cyber Security Architect Warton(Preston)- Hybrid working(2-3 days on site) Up to 80k + Car Allowance( 6000) + 15-20% Bonus + Executive Benefits My client a multi-national Aerospace & Defence organisation are looking for a Security Architect to be based out of their Warton site working on a hybrid basis. As a Cyber Security Architect, you'll lead the development of security-focused architectures for complex engineering solutions, designing against agreed requirements while ensuring consistency and adherence to relevant standards across multiple projects or initiatives. You'll work closely with engineering, technical, and stakeholder teams to embed security by design, providing guidance on best practice, risk mitigation, and compliance. You'll also support the review and assurance of designs, ensuring solutions are robust, scalable, and aligned to organisational and regulatory expectations. Core duties: Serve as the primary point of contact for senior stakeholders and partners on all cyber security architecture activities within the engineering domain Collaborate with teams to manage security risk in line with the organisation's risk appetite, providing guidance and recommendations on designs and architectural changes to support effective risk mitigation. Ensure systems are fully compliant with internal security standards, drawing on industry frameworks and best practices to strengthen resilience Take ownership of security specification and design, working with colleagues to deliver secure and scalable solutions Essential Skills: Possess a broad and comprehensive technical knowledge of IT infrastructure and technologies, with specialism in Operational Technology (OT) and engineering systems Demonstrate an excellent understanding of government and industry-standard security policies, standards, and best practice guidance, particularly within highly regulated environments Bring hands-on experience of working within an IT function and applying expertise in the relevant technical field To Apply for this role please send your CV to Peter Bibby on the email address below If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Jun 24, 2026
Full time
Cyber Security Architect Warton(Preston)- Hybrid working(2-3 days on site) Up to 80k + Car Allowance( 6000) + 15-20% Bonus + Executive Benefits My client a multi-national Aerospace & Defence organisation are looking for a Security Architect to be based out of their Warton site working on a hybrid basis. As a Cyber Security Architect, you'll lead the development of security-focused architectures for complex engineering solutions, designing against agreed requirements while ensuring consistency and adherence to relevant standards across multiple projects or initiatives. You'll work closely with engineering, technical, and stakeholder teams to embed security by design, providing guidance on best practice, risk mitigation, and compliance. You'll also support the review and assurance of designs, ensuring solutions are robust, scalable, and aligned to organisational and regulatory expectations. Core duties: Serve as the primary point of contact for senior stakeholders and partners on all cyber security architecture activities within the engineering domain Collaborate with teams to manage security risk in line with the organisation's risk appetite, providing guidance and recommendations on designs and architectural changes to support effective risk mitigation. Ensure systems are fully compliant with internal security standards, drawing on industry frameworks and best practices to strengthen resilience Take ownership of security specification and design, working with colleagues to deliver secure and scalable solutions Essential Skills: Possess a broad and comprehensive technical knowledge of IT infrastructure and technologies, with specialism in Operational Technology (OT) and engineering systems Demonstrate an excellent understanding of government and industry-standard security policies, standards, and best practice guidance, particularly within highly regulated environments Bring hands-on experience of working within an IT function and applying expertise in the relevant technical field To Apply for this role please send your CV to Peter Bibby on the email address below If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
ROYAL BOROUGH OF KENSINGTON AND CHELSEA
Chief Information Officer
ROYAL BOROUGH OF KENSINGTON AND CHELSEA
Lead a new ICT service and digital transformation that improves services, strengthens resilience, and delivers better outcomes for residents. We're all in for our residents, our communities, and each other. At the Royal Borough of Kensington and Chelsea (RBKC), we are committed to becoming the best Council for the communities we serve. Guided by our values of integrity, respect, putting communities first, and working together, we deliver services across one of London's most distinctive and diverse boroughs. Home to globally recognised cultural institutions, internationally connected communities, and neighbourhoods of striking contrast and character, RBKC serves more than 150,000 residents across one of London's most dynamic boroughs. In the wake of the Grenfell tragedy, our commitment to residents has only deepened. We continue to listen, learn, and drive meaningful change, ensuring residents remain at the centre of every decision we make. Technology, digital innovation, and data are central to our future. RBKC is delivering a significant programme of transformation, investing in modern infrastructure, cyber resilience, digital capability, and better use of data to create services that are more responsive, efficient, and focused on residents. At RBKC, we want to use technology to improve the resident experience, modernise services, strengthen resilience, and free up resources for the services that matter most. As our Chief Information Officer, you will lead this agenda with strategic clarity, sound judgement, and a strong commitment to innovation, public service, and better outcomes across the borough. This is a rare opportunity to shape the future of a high-profile borough, lead meaningful transformation, and make a visible difference to residents, staff, and communities. The Opportunity Reporting to the Strategic Director of Grenfell Partnerships, Communities and Transformation, you will provide strategic leadership across the Council's digital, data, and technology services, ensuring investment supports corporate priorities and delivers a clear benefit for residents. You will lead the delivery of RBKC's Digital, Data and Technology Strategy, with oversight of IT operations, cyber security, enterprise architecture, digital transformation, and data governance across the organisation. This is a high-profile leadership role requiring credibility, sound judgement, and the ability to operate confidently in a politically sensitive environment. You will build trusted relationships with elected Members, Executive Directors, partners, suppliers, and residents, while communicating complex issues with authority and clarity. You will play a central role in shaping how the Council works in the future, using technology to improve services, strengthen resilience, and deliver lasting benefits for residents and staff. You will provide visible and inclusive leadership, inspiring multidisciplinary teams, embedding digital thinking across the organisation, and fostering a culture of innovation, collaboration, and continuous improvement. Key Responsibilities • Lead the delivery of RBKC's Digital, Data and Technology Strategy, aligning investment with corporate priorities, resident outcomes, and service improvement • Provide strategic leadership across IT operations, cyber security, enterprise architecture, digital transformation, and data governance • Work in close partnership with the Executive Leadership Team and elected Members to support the Council's wider ambitions • Oversee a complex supplier and contract landscape, ensuring value for money, strong governance, and effective risk management • Champion the use of data and insight to support better decision-making across the organisation • Lead and develop a multidisciplinary ICT function that delivers strong performance and continuous improvement • Strengthen the Council's cyber security posture and organisational resilience in response to an increasingly complex threat environment • Foster a collaborative culture that supports excellent performance, innovation, and strong outcomes for residents About You You will be an accomplished technology leader with significant senior experience across digital, data, and technology functions within a complex organisation. You will bring a strong track record of leading organisation-wide digital transformation, alongside deep expertise in cyber security, IT operations, enterprise architecture, and data governance. You will combine strategic and operational leadership with the ability to influence at Executive Director and Member level, build trusted relationships, and translate complex technical issues into clear, accessible advice. Alongside technical credibility, you will bring a collaborative leadership style grounded in our values and a clear commitment to public service, continuous improvement, and better outcomes for residents. If you share our ambition to build an inclusive, innovative organisation that keeps residents at the centre, we would welcome your application.
Jun 23, 2026
Full time
Lead a new ICT service and digital transformation that improves services, strengthens resilience, and delivers better outcomes for residents. We're all in for our residents, our communities, and each other. At the Royal Borough of Kensington and Chelsea (RBKC), we are committed to becoming the best Council for the communities we serve. Guided by our values of integrity, respect, putting communities first, and working together, we deliver services across one of London's most distinctive and diverse boroughs. Home to globally recognised cultural institutions, internationally connected communities, and neighbourhoods of striking contrast and character, RBKC serves more than 150,000 residents across one of London's most dynamic boroughs. In the wake of the Grenfell tragedy, our commitment to residents has only deepened. We continue to listen, learn, and drive meaningful change, ensuring residents remain at the centre of every decision we make. Technology, digital innovation, and data are central to our future. RBKC is delivering a significant programme of transformation, investing in modern infrastructure, cyber resilience, digital capability, and better use of data to create services that are more responsive, efficient, and focused on residents. At RBKC, we want to use technology to improve the resident experience, modernise services, strengthen resilience, and free up resources for the services that matter most. As our Chief Information Officer, you will lead this agenda with strategic clarity, sound judgement, and a strong commitment to innovation, public service, and better outcomes across the borough. This is a rare opportunity to shape the future of a high-profile borough, lead meaningful transformation, and make a visible difference to residents, staff, and communities. The Opportunity Reporting to the Strategic Director of Grenfell Partnerships, Communities and Transformation, you will provide strategic leadership across the Council's digital, data, and technology services, ensuring investment supports corporate priorities and delivers a clear benefit for residents. You will lead the delivery of RBKC's Digital, Data and Technology Strategy, with oversight of IT operations, cyber security, enterprise architecture, digital transformation, and data governance across the organisation. This is a high-profile leadership role requiring credibility, sound judgement, and the ability to operate confidently in a politically sensitive environment. You will build trusted relationships with elected Members, Executive Directors, partners, suppliers, and residents, while communicating complex issues with authority and clarity. You will play a central role in shaping how the Council works in the future, using technology to improve services, strengthen resilience, and deliver lasting benefits for residents and staff. You will provide visible and inclusive leadership, inspiring multidisciplinary teams, embedding digital thinking across the organisation, and fostering a culture of innovation, collaboration, and continuous improvement. Key Responsibilities • Lead the delivery of RBKC's Digital, Data and Technology Strategy, aligning investment with corporate priorities, resident outcomes, and service improvement • Provide strategic leadership across IT operations, cyber security, enterprise architecture, digital transformation, and data governance • Work in close partnership with the Executive Leadership Team and elected Members to support the Council's wider ambitions • Oversee a complex supplier and contract landscape, ensuring value for money, strong governance, and effective risk management • Champion the use of data and insight to support better decision-making across the organisation • Lead and develop a multidisciplinary ICT function that delivers strong performance and continuous improvement • Strengthen the Council's cyber security posture and organisational resilience in response to an increasingly complex threat environment • Foster a collaborative culture that supports excellent performance, innovation, and strong outcomes for residents About You You will be an accomplished technology leader with significant senior experience across digital, data, and technology functions within a complex organisation. You will bring a strong track record of leading organisation-wide digital transformation, alongside deep expertise in cyber security, IT operations, enterprise architecture, and data governance. You will combine strategic and operational leadership with the ability to influence at Executive Director and Member level, build trusted relationships, and translate complex technical issues into clear, accessible advice. Alongside technical credibility, you will bring a collaborative leadership style grounded in our values and a clear commitment to public service, continuous improvement, and better outcomes for residents. If you share our ambition to build an inclusive, innovative organisation that keeps residents at the centre, we would welcome your application.
Branta Recruitment Ltd
Director of People
Branta Recruitment Ltd Newcastle Upon Tyne, Tyne And Wear
About the Role On behalf of our client we are seeking an experienced, forward-thinking, and fully qualified Head of HR / Director of People to join the Senior Leadership Team (SLT). This is a pivotal role for a visionary people leader who can apply strong, inspirational leadership skills to promote and embed a diverse, inclusive, and high-performance culture across the organisation. Reporting directly to the Managing Director, you will be at the forefront of shaping the company s future through its most important asset its people. With a strategic, data-driven mindset and a proven record of implementing innovative people solutions, you will align HR initiatives with the company's long-term business goals while effectively leading, mentoring, and upskilling a small, dedicated HR team. Key Responsibilities Strategic HR Leadership & Governance Formulate and implement a comprehensive 5-year HR strategy and operational plan designed to support the achievement of the broader macro business plan. Serve as an active member of the Senior Leadership Team, providing expert professional advice to executives and senior management on employment law, HR policy, best practice, and workforce development. Hold full accountability for corporate compliance with current employment legislation, professional industry standards, and regulatory policies. Budget and manage the annual HR department finances efficiently to maximize ROI on people initiatives. Performance, Talent & Culture Development Champion a high-performance culture focused on successful outcomes, continuous development, and the devolution of day-to-day HR responsibilities to line managers. Design, launch, and lead a modernized performance review programme that actively supports continuous professional development for all employees. Oversee the creation, monitoring, and execution of robust training, learning and development (L&D), and succession plans across the business. Act as an internal executive coach, mentoring senior colleagues to identify leadership strengths and organizational development needs. Promote inspirational leadership by visibly demonstrating company values and championing the leadership behavior framework. Operational Excellence & Employee Experience Lead, support, and develop a small internal HR team, increasing their capability, sharing industry best practices, and ensuring elite professional standards. Conduct ongoing strategic reviews of the company s occupational health provision, employee welfare programmes, and staff benefits/reward packages to maximize retention. Design and implement standardized, high-quality onboarding processes to ensure a seamless candidate-to-employee transition. Create and oversee a progressive Diversity, Equality, and Inclusion (DE&I) roadmap that aligns with company values, business commitments, and commercial strategy. Determine and track relevant Key Performance Indicators (KPIs) tied directly to corporate incentive and reward schemes. Data-Driven Insight & Change Management Apply extensive analytical knowledge to translate People metrics, HRIS data, and statistical reports into actionable boardroom insights and trend-adjustments. Lead the continuous improvement agenda, focusing on engagement activities, workplace welfare, and maximizing organizational productivity. Drive smooth change management initiatives across the business, guiding teams through structural transformations with minimal operational disruption. Ideal Candidate Profile Experience & Qualifications: Proven track record in a Senior HR Business Partner, HR Manager, or similar strategic HR leadership role. Strong commercial acumen with a verified history of translating complex business needs into effective people strategies. Relevant professional HR qualification (e.g., CIPD Level 7 or equivalent experience) with an ongoing commitment to continuous professional development. Tech-savvy with a data-driven approach, possessing practical experience working with modern HRIS platforms and advanced people analytics tools. Essential Behavioral Competencies: Exceptional HR Knowledge: Advanced understanding of talent acquisition, employee engagement, cultural change frameworks, pay/reward structures, and L&D structures. Strategic & Analytical Thinking: Ability to confidently interpret HR data, spot macro-trends, and convert findings into clear resourcing adjustments. Emotional Intelligence: A high level of empathy, self-awareness, and active listening, with the natural ability to navigate complex interpersonal dynamics. Relationship Management: Outstanding people skills with a history of building trust and nurturing highly collaborative relationships at all levels of the business. Resilience & Adaptability: The confidence to give expert advice under pressure and thrive within a fast-paced, evolving environment. To Apply If you are an inspirational, data-driven HR leader ready to make a defining impact on an organisation s future growth, apply online today.
Jun 23, 2026
Full time
About the Role On behalf of our client we are seeking an experienced, forward-thinking, and fully qualified Head of HR / Director of People to join the Senior Leadership Team (SLT). This is a pivotal role for a visionary people leader who can apply strong, inspirational leadership skills to promote and embed a diverse, inclusive, and high-performance culture across the organisation. Reporting directly to the Managing Director, you will be at the forefront of shaping the company s future through its most important asset its people. With a strategic, data-driven mindset and a proven record of implementing innovative people solutions, you will align HR initiatives with the company's long-term business goals while effectively leading, mentoring, and upskilling a small, dedicated HR team. Key Responsibilities Strategic HR Leadership & Governance Formulate and implement a comprehensive 5-year HR strategy and operational plan designed to support the achievement of the broader macro business plan. Serve as an active member of the Senior Leadership Team, providing expert professional advice to executives and senior management on employment law, HR policy, best practice, and workforce development. Hold full accountability for corporate compliance with current employment legislation, professional industry standards, and regulatory policies. Budget and manage the annual HR department finances efficiently to maximize ROI on people initiatives. Performance, Talent & Culture Development Champion a high-performance culture focused on successful outcomes, continuous development, and the devolution of day-to-day HR responsibilities to line managers. Design, launch, and lead a modernized performance review programme that actively supports continuous professional development for all employees. Oversee the creation, monitoring, and execution of robust training, learning and development (L&D), and succession plans across the business. Act as an internal executive coach, mentoring senior colleagues to identify leadership strengths and organizational development needs. Promote inspirational leadership by visibly demonstrating company values and championing the leadership behavior framework. Operational Excellence & Employee Experience Lead, support, and develop a small internal HR team, increasing their capability, sharing industry best practices, and ensuring elite professional standards. Conduct ongoing strategic reviews of the company s occupational health provision, employee welfare programmes, and staff benefits/reward packages to maximize retention. Design and implement standardized, high-quality onboarding processes to ensure a seamless candidate-to-employee transition. Create and oversee a progressive Diversity, Equality, and Inclusion (DE&I) roadmap that aligns with company values, business commitments, and commercial strategy. Determine and track relevant Key Performance Indicators (KPIs) tied directly to corporate incentive and reward schemes. Data-Driven Insight & Change Management Apply extensive analytical knowledge to translate People metrics, HRIS data, and statistical reports into actionable boardroom insights and trend-adjustments. Lead the continuous improvement agenda, focusing on engagement activities, workplace welfare, and maximizing organizational productivity. Drive smooth change management initiatives across the business, guiding teams through structural transformations with minimal operational disruption. Ideal Candidate Profile Experience & Qualifications: Proven track record in a Senior HR Business Partner, HR Manager, or similar strategic HR leadership role. Strong commercial acumen with a verified history of translating complex business needs into effective people strategies. Relevant professional HR qualification (e.g., CIPD Level 7 or equivalent experience) with an ongoing commitment to continuous professional development. Tech-savvy with a data-driven approach, possessing practical experience working with modern HRIS platforms and advanced people analytics tools. Essential Behavioral Competencies: Exceptional HR Knowledge: Advanced understanding of talent acquisition, employee engagement, cultural change frameworks, pay/reward structures, and L&D structures. Strategic & Analytical Thinking: Ability to confidently interpret HR data, spot macro-trends, and convert findings into clear resourcing adjustments. Emotional Intelligence: A high level of empathy, self-awareness, and active listening, with the natural ability to navigate complex interpersonal dynamics. Relationship Management: Outstanding people skills with a history of building trust and nurturing highly collaborative relationships at all levels of the business. Resilience & Adaptability: The confidence to give expert advice under pressure and thrive within a fast-paced, evolving environment. To Apply If you are an inspirational, data-driven HR leader ready to make a defining impact on an organisation s future growth, apply online today.
HAY FESTIVAL
Creative Director
HAY FESTIVAL
Purpose of the Role The Creative Director is responsible for defining and leading the artistic vision, creative strategy and public programme framework for Hay Festival UK. The postholder will shape the future direction of Hay Festival's creative offer, ensuring the organisation remains one of the world's leading cultural platforms for literature, ideas and interdisciplinary exchange. The role combines creative leadership, strategic thinking and organisational influence, balancing artistic excellence with audience growth, fundraising opportunities and commercial sustainability. The Creative Director will lead the Creative Directorate through the Creative Team ensuring a coherent, ambitious and distinctive programme across festivals, year-round events, digital content and new initiatives. Working closely with colleagues across Development, Commercial, Marketing, Operations, Education and International teams, the Creative Director will ensure creative activity contributes to Hay Festival's charitable mission, strategic objectives and long-term growth. Key Responsibilities Creative Vision and Artistic Leadership Define and lead Hay Festival UK's Creative Strategy, ensuring alignment with organisational objectives, charitable purposes, commercial objectives and brand values. Establish the artistic priorities, themes and editorial direction that shape all UK programming. Identify emerging cultural, literary, political, scientific and social conversations that should inform future programming. Ensure Hay Festival remains a leading platform for literature, ideas, debate and cultural exchange. Champion innovation, diversity and excellence across all creative activity. Flagship Festival Leadership Shape the overall creative architecture of Hay Festival Hay-on-Wye, Winter Weekend, After Hours and other UK activities. Lead decision-making on headline bookings, major programme strands and key creative priorities. Ensure Venue 1 and other flagship stages deliver world-class line-ups capable of attracting large audiences, generating significant ticket income and enhancing Hay Festival's reputation. Maintain senior relationships with leading authors, artists, thinkers, performers, broadcasters and cultural leaders. Ensure the programme balances artistic ambition, public relevance, audience demand and financial sustainability. Leadership of the Creative Directorate Lead and develop the Creative Team Ensure strong collaboration between literary programming, interdisciplinary programming and partnership activity. Create a culture of creativity, accountability, collaboration and continuous improvement. Provide strategic oversight of programme quality, audience development and creative innovation. Organisational Leadership Contribute to the strategic leadership of Hay Festival as a member of the Executive Team. Work closely with the CEO and Board on the development and delivery of organisational strategy. Collaborate across departments to ensure creative activity supports audience growth, fundraising, partnerships, advocacy and commercial objectives. Ensure robust evaluation and audience insight informs future programme development. Audience Growth, Partnerships and Income Generation Deliver annual commercial income target from ticket sales Ensure creative strategy contributes to audience growth and diversification. Support fundraising, sponsorship and partnership opportunities through the development of compelling creative propositions. Work with Commercial and Marketing teams to maximise attendance, engagement and earned income. Balance artistic integrity with financial sustainability, ensuring creative activity contributes to organisational resilience and growth. External Profile and Sector Leadership Act as a senior ambassador for Hay Festival nationally and internationally. Build and maintain influential relationships across publishing, arts, media, education, philanthropy, policy and cultural sectors. Represent Hay Festival at major industry events, conferences and stakeholder meetings. Position Hay Festival as a thought leader in literature, culture and public engagement. Key Performance Indicators Delivery of Creative Strategy objectives Audience and growth and diversification Ticket income and attendance budget deliverables Artistic quality and reputation Artist and audience satisfaction Fundraising and partnership contribution to fund the programme Media profile and brand impact Budget management, value for money and ROI Interdisciplinary results Skills and Experience Essential Significant senior leadership experience within arts, culture, publishing, media or creative industries. Proven experience developing and delivering successful cultural programmes, festivals or public events. Strong understanding of literature, publishing and contemporary cultural sectors. Demonstrable ability to attract major talent and shape compelling public programmes. Experience balancing artistic ambition with commercial and organisational objectives. Strong leadership, influencing and stakeholder management skills. Experience contributing to fundraising, sponsorship or partnership development. Financial and budget management experience. Commitment to equality, diversity and inclusion. Personal Attributes Welsh speaker (desired) Visionary, creative and strategically minded. Collaborative and empowering leader. Commercially aware and audience-focused. Credible and influential ambassador. Innovative, curious and outward-looking. Passionate about literature, ideas, culture and public engagement. Please send a letter explaining how your experience fits the role and a copy of your CV to by 8th July, 2026, first stage interviews will take place in Hay on Wye on 14th July, 2026 We welcome applications regardless of race, colour, nationality, ethnic or national origins, sex, disability, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, age or religion or belief. Disabled applicants are invited to contact us in confidence at any point during the recruitment process to discuss steps that could be taken to overcome operational difficulties presented by the job, or if any adjustments or support are required regarding the recruitment process. For an informal conversation about the role, please email in the first instance
Jun 22, 2026
Full time
Purpose of the Role The Creative Director is responsible for defining and leading the artistic vision, creative strategy and public programme framework for Hay Festival UK. The postholder will shape the future direction of Hay Festival's creative offer, ensuring the organisation remains one of the world's leading cultural platforms for literature, ideas and interdisciplinary exchange. The role combines creative leadership, strategic thinking and organisational influence, balancing artistic excellence with audience growth, fundraising opportunities and commercial sustainability. The Creative Director will lead the Creative Directorate through the Creative Team ensuring a coherent, ambitious and distinctive programme across festivals, year-round events, digital content and new initiatives. Working closely with colleagues across Development, Commercial, Marketing, Operations, Education and International teams, the Creative Director will ensure creative activity contributes to Hay Festival's charitable mission, strategic objectives and long-term growth. Key Responsibilities Creative Vision and Artistic Leadership Define and lead Hay Festival UK's Creative Strategy, ensuring alignment with organisational objectives, charitable purposes, commercial objectives and brand values. Establish the artistic priorities, themes and editorial direction that shape all UK programming. Identify emerging cultural, literary, political, scientific and social conversations that should inform future programming. Ensure Hay Festival remains a leading platform for literature, ideas, debate and cultural exchange. Champion innovation, diversity and excellence across all creative activity. Flagship Festival Leadership Shape the overall creative architecture of Hay Festival Hay-on-Wye, Winter Weekend, After Hours and other UK activities. Lead decision-making on headline bookings, major programme strands and key creative priorities. Ensure Venue 1 and other flagship stages deliver world-class line-ups capable of attracting large audiences, generating significant ticket income and enhancing Hay Festival's reputation. Maintain senior relationships with leading authors, artists, thinkers, performers, broadcasters and cultural leaders. Ensure the programme balances artistic ambition, public relevance, audience demand and financial sustainability. Leadership of the Creative Directorate Lead and develop the Creative Team Ensure strong collaboration between literary programming, interdisciplinary programming and partnership activity. Create a culture of creativity, accountability, collaboration and continuous improvement. Provide strategic oversight of programme quality, audience development and creative innovation. Organisational Leadership Contribute to the strategic leadership of Hay Festival as a member of the Executive Team. Work closely with the CEO and Board on the development and delivery of organisational strategy. Collaborate across departments to ensure creative activity supports audience growth, fundraising, partnerships, advocacy and commercial objectives. Ensure robust evaluation and audience insight informs future programme development. Audience Growth, Partnerships and Income Generation Deliver annual commercial income target from ticket sales Ensure creative strategy contributes to audience growth and diversification. Support fundraising, sponsorship and partnership opportunities through the development of compelling creative propositions. Work with Commercial and Marketing teams to maximise attendance, engagement and earned income. Balance artistic integrity with financial sustainability, ensuring creative activity contributes to organisational resilience and growth. External Profile and Sector Leadership Act as a senior ambassador for Hay Festival nationally and internationally. Build and maintain influential relationships across publishing, arts, media, education, philanthropy, policy and cultural sectors. Represent Hay Festival at major industry events, conferences and stakeholder meetings. Position Hay Festival as a thought leader in literature, culture and public engagement. Key Performance Indicators Delivery of Creative Strategy objectives Audience and growth and diversification Ticket income and attendance budget deliverables Artistic quality and reputation Artist and audience satisfaction Fundraising and partnership contribution to fund the programme Media profile and brand impact Budget management, value for money and ROI Interdisciplinary results Skills and Experience Essential Significant senior leadership experience within arts, culture, publishing, media or creative industries. Proven experience developing and delivering successful cultural programmes, festivals or public events. Strong understanding of literature, publishing and contemporary cultural sectors. Demonstrable ability to attract major talent and shape compelling public programmes. Experience balancing artistic ambition with commercial and organisational objectives. Strong leadership, influencing and stakeholder management skills. Experience contributing to fundraising, sponsorship or partnership development. Financial and budget management experience. Commitment to equality, diversity and inclusion. Personal Attributes Welsh speaker (desired) Visionary, creative and strategically minded. Collaborative and empowering leader. Commercially aware and audience-focused. Credible and influential ambassador. Innovative, curious and outward-looking. Passionate about literature, ideas, culture and public engagement. Please send a letter explaining how your experience fits the role and a copy of your CV to by 8th July, 2026, first stage interviews will take place in Hay on Wye on 14th July, 2026 We welcome applications regardless of race, colour, nationality, ethnic or national origins, sex, disability, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, age or religion or belief. Disabled applicants are invited to contact us in confidence at any point during the recruitment process to discuss steps that could be taken to overcome operational difficulties presented by the job, or if any adjustments or support are required regarding the recruitment process. For an informal conversation about the role, please email in the first instance
Harris Hill
Head of Finance & Operations
Harris Hill
Harris Hill is recruiting for a Head of Finance and Operations for this well-established Charity based in North London Location: North London Salary: to £65,000 per annum depending on experience Hybrid working: 2 3 days a week is required at our offices. Working pattern: Flexible working hours, with home and office working Reports to: Chief Executive Direct reports: Senior Finance Officer Key working relationships : Senior Management Team / Treasurer / Board of Trustees Purpose of Role The Head of Finance & Operations is a pivotal senior leadership role responsible for ensuring the financial sustainability, operational effectiveness and strong governance of the charity. Reporting directly to the CEO and working closely with the Board of Trustees, Treasurer and Senior Management Team, the postholder will lead the charity's finance function whilst overseeing governance, risk, compliance, systems, facilities and business operations. This is a hands-on role within a lean and ambitious organisation, requiring both strategic leadership and operational delivery. The successful candidate will play a key role in supporting organisational decision-making, strengthening infrastructure and ensuring the charity is well-positioned for future growth. Key Responsibilities Financial Leadership Lead financial planning, budgeting and forecasting processes Develop and manage cashflow, ensuring long-term financial sustainability Produce timely and accurate management accounts and financial reports for the CEO, Board and Committees Oversee the preparation of statutory accounts and manage the external audit process Ensure strong financial controls, compliance and fraud prevention measures Support the CEO, Treasurer and SMT with financial insight, analysis and scenario modelling Line-manage the Senior Finance Officer to ensure effective financial reporting and controls. Develop longer-term financial planning, cash flow and budgeting processes to help shape the future financial direction of the charity. Ensure adherence to financial policies, procedures, and fraud prevention controls. Strategic Leadership & Organisational Planning Act as a key member of the Senior Management Team, contributing to organisational strategy and planning. Translate financial and operational data into clear, actionable insight. Support performance monitoring and organisational decision-making across the charity. Contribute to the development and delivery of sustainable growth plans. Drive a culture of continuous improvement and organisational effectiveness. Governance, Risk & Compliance Lead the coordination of Board and Committee cycles, ensuring meetings are effectively planned and delivered. Oversee the preparation and collation of Board and Committee papers, working with SMT colleagues to ensure timely submission of reports. Maintain the governance calendar and ensure compliance with statutory and regulatory deadlines. Attend Board and Committee meetings as required, providing financial and operational insight. Systems, Data & Information Governance Provide strategic oversight of the charity's systems, technology and data infrastructure. Lead systems improvement projects to enhance efficiency, reporting and user experience. Oversee the charity's CRM, finance systems and reporting platforms. Manage relationships with external IT providers and consultants. Act as the charity's Data Protection Accountable Person. Operations, Facilities & Procurement Oversee office operations and facilities management. Manage supplier relationships and key service contracts. Lead procurement processes and ensure value for money across operational expenditure. Ensure operational policies, procedures and controls support effective service delivery. Support organisational resilience and business continuity planning.
Jun 22, 2026
Full time
Harris Hill is recruiting for a Head of Finance and Operations for this well-established Charity based in North London Location: North London Salary: to £65,000 per annum depending on experience Hybrid working: 2 3 days a week is required at our offices. Working pattern: Flexible working hours, with home and office working Reports to: Chief Executive Direct reports: Senior Finance Officer Key working relationships : Senior Management Team / Treasurer / Board of Trustees Purpose of Role The Head of Finance & Operations is a pivotal senior leadership role responsible for ensuring the financial sustainability, operational effectiveness and strong governance of the charity. Reporting directly to the CEO and working closely with the Board of Trustees, Treasurer and Senior Management Team, the postholder will lead the charity's finance function whilst overseeing governance, risk, compliance, systems, facilities and business operations. This is a hands-on role within a lean and ambitious organisation, requiring both strategic leadership and operational delivery. The successful candidate will play a key role in supporting organisational decision-making, strengthening infrastructure and ensuring the charity is well-positioned for future growth. Key Responsibilities Financial Leadership Lead financial planning, budgeting and forecasting processes Develop and manage cashflow, ensuring long-term financial sustainability Produce timely and accurate management accounts and financial reports for the CEO, Board and Committees Oversee the preparation of statutory accounts and manage the external audit process Ensure strong financial controls, compliance and fraud prevention measures Support the CEO, Treasurer and SMT with financial insight, analysis and scenario modelling Line-manage the Senior Finance Officer to ensure effective financial reporting and controls. Develop longer-term financial planning, cash flow and budgeting processes to help shape the future financial direction of the charity. Ensure adherence to financial policies, procedures, and fraud prevention controls. Strategic Leadership & Organisational Planning Act as a key member of the Senior Management Team, contributing to organisational strategy and planning. Translate financial and operational data into clear, actionable insight. Support performance monitoring and organisational decision-making across the charity. Contribute to the development and delivery of sustainable growth plans. Drive a culture of continuous improvement and organisational effectiveness. Governance, Risk & Compliance Lead the coordination of Board and Committee cycles, ensuring meetings are effectively planned and delivered. Oversee the preparation and collation of Board and Committee papers, working with SMT colleagues to ensure timely submission of reports. Maintain the governance calendar and ensure compliance with statutory and regulatory deadlines. Attend Board and Committee meetings as required, providing financial and operational insight. Systems, Data & Information Governance Provide strategic oversight of the charity's systems, technology and data infrastructure. Lead systems improvement projects to enhance efficiency, reporting and user experience. Oversee the charity's CRM, finance systems and reporting platforms. Manage relationships with external IT providers and consultants. Act as the charity's Data Protection Accountable Person. Operations, Facilities & Procurement Oversee office operations and facilities management. Manage supplier relationships and key service contracts. Lead procurement processes and ensure value for money across operational expenditure. Ensure operational policies, procedures and controls support effective service delivery. Support organisational resilience and business continuity planning.
Webrecruit
Director of Digital, Data and Innovation
Webrecruit
Director of Digital, Data and Innovation London (with hybrid working and occasional travel to other locations) The Organisation Our client is a membership organisation. They are proud to have achieved workplace accreditations - Invest in People Gold and Invest in Wellbeing Silver. These awards reflect their commitment to their employees. They are now looking for a Director of Digital, Data and Innovation to join them on a full-time, permanent basis. This is an excellent opportunity to play a leading role, where you can deliver innovation and digital excellence. The Role As the Director of Digital, Data and Innovation, you will provide strategic leadership for our client's technology services, delivering digital and technology operations, digital transformation and organisational priorities. Joining the Executive and Senior Leadership Team, you will define and deliver a clear digital roadmap, leading major transformation, cyber security, infrastructure modernisation and systems improvement programmes. You will ensure new platforms and services enhance efficiency, user experience and organisational performance, and the IT function is continually developed. You will also lead and develop high-performing teams, strengthen operational maturity and oversee governance, risk, compliance and supplier relationships across the IT function. Working closely with colleagues and stakeholders, you will champion a customer-focused approach and ensure technology investment delivers measurable value, sustainable growth and organisational resilience. Additionally, you will: - Define enterprise architecture, technology standards and data governance frameworks - Manage strategic technology suppliers, procurement activities and high-value contracts - Oversee departmental budgets, investment planning and technology expenditure - Provide strategic technology advice and reporting to executives, boards and committees About You To be considered as Director of Digital, Data and Innovation, you will need: - Significant senior technology leadership experience, including reporting to Executive or Board level - Experience leading multi-disciplinary digital and technology teams through periods of change, development and operational improvement - Experience developing and delivering digital and technology strategies and multi-year roadmaps aligned to organisational objectives - Experience delivering strategic digital and technology initiatives across infrastructure, cyber security, systems modernisation and digital platforms - Experience improving operational effectiveness, service delivery and organisational capability within technology functions undergoing change or modernisation - Experience of technology governance, cyber security and recognised service delivery frameworks - An understanding of AI and emerging technologies and their practical application - A degree-level qualification or equivalent relevant professional experience The Benefits - Competitive Salary - 28 days' holiday per annum plus bank holidays - An extra day off for your birthday - Benefits, including stakeholder pension scheme, life assurance and private health cover - Continuous training and career development - A range of wellbeing benefits to encourage a healthy work-life balance This is a rare opportunity for an accomplished digital and technology leader to join our client's respected organisation. You'll have the chance to shape and deliver a far-reaching digital transformation agenda, influencing how our client's global organisation evolves technology, data and digital capabilities for the future. What's more, you'll join an organisation with a rich heritage and an ambitious future vision, giving you the platform to leave a lasting legacy while working alongside influential leaders. So, if you want to lead transformative digital change on a global stage, select the apply button today! This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit. Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.
Jun 20, 2026
Full time
Director of Digital, Data and Innovation London (with hybrid working and occasional travel to other locations) The Organisation Our client is a membership organisation. They are proud to have achieved workplace accreditations - Invest in People Gold and Invest in Wellbeing Silver. These awards reflect their commitment to their employees. They are now looking for a Director of Digital, Data and Innovation to join them on a full-time, permanent basis. This is an excellent opportunity to play a leading role, where you can deliver innovation and digital excellence. The Role As the Director of Digital, Data and Innovation, you will provide strategic leadership for our client's technology services, delivering digital and technology operations, digital transformation and organisational priorities. Joining the Executive and Senior Leadership Team, you will define and deliver a clear digital roadmap, leading major transformation, cyber security, infrastructure modernisation and systems improvement programmes. You will ensure new platforms and services enhance efficiency, user experience and organisational performance, and the IT function is continually developed. You will also lead and develop high-performing teams, strengthen operational maturity and oversee governance, risk, compliance and supplier relationships across the IT function. Working closely with colleagues and stakeholders, you will champion a customer-focused approach and ensure technology investment delivers measurable value, sustainable growth and organisational resilience. Additionally, you will: - Define enterprise architecture, technology standards and data governance frameworks - Manage strategic technology suppliers, procurement activities and high-value contracts - Oversee departmental budgets, investment planning and technology expenditure - Provide strategic technology advice and reporting to executives, boards and committees About You To be considered as Director of Digital, Data and Innovation, you will need: - Significant senior technology leadership experience, including reporting to Executive or Board level - Experience leading multi-disciplinary digital and technology teams through periods of change, development and operational improvement - Experience developing and delivering digital and technology strategies and multi-year roadmaps aligned to organisational objectives - Experience delivering strategic digital and technology initiatives across infrastructure, cyber security, systems modernisation and digital platforms - Experience improving operational effectiveness, service delivery and organisational capability within technology functions undergoing change or modernisation - Experience of technology governance, cyber security and recognised service delivery frameworks - An understanding of AI and emerging technologies and their practical application - A degree-level qualification or equivalent relevant professional experience The Benefits - Competitive Salary - 28 days' holiday per annum plus bank holidays - An extra day off for your birthday - Benefits, including stakeholder pension scheme, life assurance and private health cover - Continuous training and career development - A range of wellbeing benefits to encourage a healthy work-life balance This is a rare opportunity for an accomplished digital and technology leader to join our client's respected organisation. You'll have the chance to shape and deliver a far-reaching digital transformation agenda, influencing how our client's global organisation evolves technology, data and digital capabilities for the future. What's more, you'll join an organisation with a rich heritage and an ambitious future vision, giving you the platform to leave a lasting legacy while working alongside influential leaders. So, if you want to lead transformative digital change on a global stage, select the apply button today! This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit. Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.
Mentor Link
Chief Executive Officer
Mentor Link Stourport-on-severn, Worcestershire
Mentor Link - Chief Executive Officer Lead with purpose. Deliver impact. Shape the future. Support vulnerable young people. Are you an experienced charity leader ready to drive strategy, sustainability and frontline impact for an organisation supporting vulnerable young people experiencing social/emotional/domestic difficulties in school? Mentor link is seeking an exceptional Chief Executive Officer to lead our Stourport based charity into its next phase due to the retirement of the Founder and CEO. Strengthening financial resilience, governance, partnerships and service impact whilst delivering high-quality, mentoring support. This is a pivotal senior leadership role with full strategic and operational accountability. About Mentor link Mentor link supports vulnerable young people experiencing social/emotional or domestic difficulties in schools across the West Midlands. Based in Stourport on Severn Worcestershire the position is full time circa £60k per annum and permanent subject to 3 months' probation.
Jun 20, 2026
Full time
Mentor Link - Chief Executive Officer Lead with purpose. Deliver impact. Shape the future. Support vulnerable young people. Are you an experienced charity leader ready to drive strategy, sustainability and frontline impact for an organisation supporting vulnerable young people experiencing social/emotional/domestic difficulties in school? Mentor link is seeking an exceptional Chief Executive Officer to lead our Stourport based charity into its next phase due to the retirement of the Founder and CEO. Strengthening financial resilience, governance, partnerships and service impact whilst delivering high-quality, mentoring support. This is a pivotal senior leadership role with full strategic and operational accountability. About Mentor link Mentor link supports vulnerable young people experiencing social/emotional or domestic difficulties in schools across the West Midlands. Based in Stourport on Severn Worcestershire the position is full time circa £60k per annum and permanent subject to 3 months' probation.
Page Executive
Director of Digital
Page Executive
Responsible for leading digital products and platforms. Lead major digital change. About Our Client Arts Council England is the national development agency for creativity and culture. We help people in every corner of the country to experience and benefit from creativity. We do this by investing in artists and organisations that make and deliver exceptional, inspirational work for our communities. We set out our strategic vision in Let's Create that by 2030 we want England to be a country in which the creativity of each of us is valued and given the chance to flourish, and where every one of us has access to a remarkable range of high-quality cultural experiences. We invest public money from the Government and the National Lottery to help support the sector and to deliver this vision. Job Description Reporting directly to the Chief Digital & Information Officer, as Director of Digital, you will lead Arts Council England's digital products and platforms, including Grants Management, CRM, Museum and Cultural Property services, the digital workplace and new AI-enabled capabilities. You will be accountable for the strategy, investment decisions and governance that ensure these services are reliable, secure, accessible and meet public-sector requirements. These services are essential to how we fund and support the sector, meet our obligations, and serve applicants, funded organisations, staff and partners. You will work closely with the Technology Director to align product direction with architecture, operational resilience and service performance, and you will be the senior voice representing business needs in digital delivery decisions. Key accountabilities: Set a clear vision and strategy for digital products and platforms. Lead and govern delivery across "run and improve" services and major transformation programmes. Ensure services meet standards for value for money, accessibility, security, data protection and assurance. Build strong relationships with senior stakeholders, the Executive Board and delivery partners. Develop a high-performing team, and create an inclusive, values-led culture. Key responsibilities: Own the digital product and platform portfolio, setting priorities and balancing day-to-day service needs with longer-term change. Set direction for product roadmaps and investment, based on user needs, evidence and organisational priorities. Provide clear governance for design and change decisions, ensuring the right controls and pace of delivery. Be accountable for service performance, resilience and risk management, working with Technology to meet agreed service levels. Lead major digital change, including modernising legacy systems and improving integrations and data quality. Sponsor innovation where it adds value (including AI and automation), running controlled trials and scaling what works. Manage budgets and suppliers, ensuring strong contract performance, good commercial discipline and value for money. Lead, coach and develop the Digital team, planning capacity and building succession for key roles. Represent digital at senior forums, building alignment across Operations, Funding, Data & Insights and corporate functions. Key relationships: Chief Digital and Information Officer Technology Director and Digital, Data & Technology leadership team Chief Data Officer and Data & Insights colleagues Executive Board, transformation governance groups and peer Directors Operational leaders across Funding and corporate services (e.g., Finance, HR, Procurement) External suppliers and delivery partners The Successful Applicant About you: You are a strategic, credible leader who can work at the executive level and stay close enough to delivery to remove barriers and make good decisions. You communicate clearly with both technical and non-technical colleagues and can explain complex issues in plain English. You understand modern digital product and platform delivery, including user-centred design, integrations, data and good service management. You can lead and improve supplier performance and contracts, and you take a disciplined approach to value for money, risk and assurance. You lead collaboratively and invest in building a high-performing, inclusive team. Essential requirements: You will need strong evidence of strategic leadership, delivery and commercial judgement. Senior leadership experience owning a portfolio of digital products/platforms across live service, improvement and transformation. Proven people leadership, including developing leaders and building a high-performing, inclusive team. Experience setting strategy and turning it into clear roadmaps, priorities, governance and measurable outcomes. Strong stakeholder management, able to influence Executive and Board-level decisions and build trust across the organisation. Commercial and financial management experience, including managing significant budgets (typically up to £5m) and leading supplier/partner performance. Good working knowledge of modern delivery and service approaches (e.g., agile/hybrid delivery, DevOps, continuous improvement) and when to use them. Experience ensuring services meet security and data protection requirements, with a working knowledge of recognised standards (e.g., ISO 27001 / NIST and UK GDPR). Desirable requirements but not essential: A relevant degree or equivalent experience. Relevant professional qualifications (e.g., programme/project delivery, enterprise architecture or service management). What's on Offer Salary: The role will pay a competitive salary up to £85,000 per annum. Pension scheme: The Arts Council retirement plan is a final salary scheme with contributions on a sliding scale. Annual leave: 25 days, plus bank holidays and an additional three days leave at Christmas. All staff also earn one additional leave day per full year of service (up to five days), and we offer a scheme to buy and sell annual leave. There is also a winter closure of three days between Christmas and New Year for all colleagues. We offer generous sick pay, paid maternity, paternity and adoptive parental leave, as well as up to five days a year for personal and religious reasons. Hybrid working: 1 day per week in the Manchester Office (factoring in flexibility when required) Life assurance: All staff members are automatically provided with life assurance cover. Wellbeing support: Our internalwellbeing strategy launched in 2021, and colleagues have access to a range of resources to support theirwellbeing, including: Unmind: a workplace mental health platform. The Employee Assistance Programme: a confidential 24/7 telephone counselling service which offers impartial external advice and support on personal, legal, financial and line management issues, plus up to six counselling sessions per year. A fully trained team of internal Mental Health First Aiders. Learning & development: We invest in the growth and development of all our staff, including professional qualifications, in-house and external training courses, conferences, e-learning, apprenticeships and more. We encourage individuals and teams to keep learning and developing - as a gold standard Investor in People, we provide flexible and adaptable learning and development opportunities for staff at all levels. Shopping discounts: Exclusive savings on high street and online shops, holidays, cinema tickets, gym membership, dining out and more. Relocation support: Newly appointed staff who need to move residence are eligible to apply for up to £5,000 support. Travel loans: Interest-free loans for travel season tickets, as well as bicycle, car and motorbike loans for those who regularly use them for commuting. Disabled, D/deaf and/or neurodivergent people and those from Black, Asian and Ethnically Diverse backgrounds are underrepresented in our workforce, so we particularly encourage applications from people in these groups. If you are disabled and your application meets the essential criteria for the post, we guarantee you an interview. Candidates who wish to apply under this scheme should indicate this on their cover letter under 'Candidate Personal Information' and then demonstrate within their cover letter how they have met the essential criteria for the role. Contact: Rutesh Shah Quote job ref: JN-216 Job summary Function CIO & IT Leadership Subsector CIO & IT Leadership Subsector Industry Public Sector & Not-For-Profit Location Manchester Contract type Permanent
Jun 20, 2026
Full time
Responsible for leading digital products and platforms. Lead major digital change. About Our Client Arts Council England is the national development agency for creativity and culture. We help people in every corner of the country to experience and benefit from creativity. We do this by investing in artists and organisations that make and deliver exceptional, inspirational work for our communities. We set out our strategic vision in Let's Create that by 2030 we want England to be a country in which the creativity of each of us is valued and given the chance to flourish, and where every one of us has access to a remarkable range of high-quality cultural experiences. We invest public money from the Government and the National Lottery to help support the sector and to deliver this vision. Job Description Reporting directly to the Chief Digital & Information Officer, as Director of Digital, you will lead Arts Council England's digital products and platforms, including Grants Management, CRM, Museum and Cultural Property services, the digital workplace and new AI-enabled capabilities. You will be accountable for the strategy, investment decisions and governance that ensure these services are reliable, secure, accessible and meet public-sector requirements. These services are essential to how we fund and support the sector, meet our obligations, and serve applicants, funded organisations, staff and partners. You will work closely with the Technology Director to align product direction with architecture, operational resilience and service performance, and you will be the senior voice representing business needs in digital delivery decisions. Key accountabilities: Set a clear vision and strategy for digital products and platforms. Lead and govern delivery across "run and improve" services and major transformation programmes. Ensure services meet standards for value for money, accessibility, security, data protection and assurance. Build strong relationships with senior stakeholders, the Executive Board and delivery partners. Develop a high-performing team, and create an inclusive, values-led culture. Key responsibilities: Own the digital product and platform portfolio, setting priorities and balancing day-to-day service needs with longer-term change. Set direction for product roadmaps and investment, based on user needs, evidence and organisational priorities. Provide clear governance for design and change decisions, ensuring the right controls and pace of delivery. Be accountable for service performance, resilience and risk management, working with Technology to meet agreed service levels. Lead major digital change, including modernising legacy systems and improving integrations and data quality. Sponsor innovation where it adds value (including AI and automation), running controlled trials and scaling what works. Manage budgets and suppliers, ensuring strong contract performance, good commercial discipline and value for money. Lead, coach and develop the Digital team, planning capacity and building succession for key roles. Represent digital at senior forums, building alignment across Operations, Funding, Data & Insights and corporate functions. Key relationships: Chief Digital and Information Officer Technology Director and Digital, Data & Technology leadership team Chief Data Officer and Data & Insights colleagues Executive Board, transformation governance groups and peer Directors Operational leaders across Funding and corporate services (e.g., Finance, HR, Procurement) External suppliers and delivery partners The Successful Applicant About you: You are a strategic, credible leader who can work at the executive level and stay close enough to delivery to remove barriers and make good decisions. You communicate clearly with both technical and non-technical colleagues and can explain complex issues in plain English. You understand modern digital product and platform delivery, including user-centred design, integrations, data and good service management. You can lead and improve supplier performance and contracts, and you take a disciplined approach to value for money, risk and assurance. You lead collaboratively and invest in building a high-performing, inclusive team. Essential requirements: You will need strong evidence of strategic leadership, delivery and commercial judgement. Senior leadership experience owning a portfolio of digital products/platforms across live service, improvement and transformation. Proven people leadership, including developing leaders and building a high-performing, inclusive team. Experience setting strategy and turning it into clear roadmaps, priorities, governance and measurable outcomes. Strong stakeholder management, able to influence Executive and Board-level decisions and build trust across the organisation. Commercial and financial management experience, including managing significant budgets (typically up to £5m) and leading supplier/partner performance. Good working knowledge of modern delivery and service approaches (e.g., agile/hybrid delivery, DevOps, continuous improvement) and when to use them. Experience ensuring services meet security and data protection requirements, with a working knowledge of recognised standards (e.g., ISO 27001 / NIST and UK GDPR). Desirable requirements but not essential: A relevant degree or equivalent experience. Relevant professional qualifications (e.g., programme/project delivery, enterprise architecture or service management). What's on Offer Salary: The role will pay a competitive salary up to £85,000 per annum. Pension scheme: The Arts Council retirement plan is a final salary scheme with contributions on a sliding scale. Annual leave: 25 days, plus bank holidays and an additional three days leave at Christmas. All staff also earn one additional leave day per full year of service (up to five days), and we offer a scheme to buy and sell annual leave. There is also a winter closure of three days between Christmas and New Year for all colleagues. We offer generous sick pay, paid maternity, paternity and adoptive parental leave, as well as up to five days a year for personal and religious reasons. Hybrid working: 1 day per week in the Manchester Office (factoring in flexibility when required) Life assurance: All staff members are automatically provided with life assurance cover. Wellbeing support: Our internalwellbeing strategy launched in 2021, and colleagues have access to a range of resources to support theirwellbeing, including: Unmind: a workplace mental health platform. The Employee Assistance Programme: a confidential 24/7 telephone counselling service which offers impartial external advice and support on personal, legal, financial and line management issues, plus up to six counselling sessions per year. A fully trained team of internal Mental Health First Aiders. Learning & development: We invest in the growth and development of all our staff, including professional qualifications, in-house and external training courses, conferences, e-learning, apprenticeships and more. We encourage individuals and teams to keep learning and developing - as a gold standard Investor in People, we provide flexible and adaptable learning and development opportunities for staff at all levels. Shopping discounts: Exclusive savings on high street and online shops, holidays, cinema tickets, gym membership, dining out and more. Relocation support: Newly appointed staff who need to move residence are eligible to apply for up to £5,000 support. Travel loans: Interest-free loans for travel season tickets, as well as bicycle, car and motorbike loans for those who regularly use them for commuting. Disabled, D/deaf and/or neurodivergent people and those from Black, Asian and Ethnically Diverse backgrounds are underrepresented in our workforce, so we particularly encourage applications from people in these groups. If you are disabled and your application meets the essential criteria for the post, we guarantee you an interview. Candidates who wish to apply under this scheme should indicate this on their cover letter under 'Candidate Personal Information' and then demonstrate within their cover letter how they have met the essential criteria for the role. Contact: Rutesh Shah Quote job ref: JN-216 Job summary Function CIO & IT Leadership Subsector CIO & IT Leadership Subsector Industry Public Sector & Not-For-Profit Location Manchester Contract type Permanent
Quality Assurance Agency (QAA)
Chief Executive Officer
Quality Assurance Agency (QAA)
Chief Executive Officer Quality Assurance Agency (QAA) Location: Flexible within the UK (with regular UK and international travel) Salary : c. £160k Closing date: 9am on Monday 13th July 2026 The Quality Assurance Agency for Higher Education (QAA) is the UK's independent quality body for tertiary education, working to benefit students and the sector, and recognised globally as one of the leading authorities on quality assurance. We are trusted by higher education providers, governments and regulators to safeguard standards and enhance the quality of learning. Our work ensures that students are at the heart of everything we do, and that UK higher education continues to command confidence at home and internationally. Operating at the centre of one of the world's most respected higher education systems, QAA works across all four nations of the UK, reflecting distinct regulatory contexts while maintaining a consistent and coherent approach. As custodian of the UK Quality Code and other sector owned reference points, we play a vital role in maintaining trust, credibility and consistency across a complex and evolving landscape. We also work globally, partnering with governments, agencies and institutions to support international collaboration, transnational education and the global reputation of UK higher education. As a membership based organisation and trusted partner to public bodies, QAA combines public purpose with a growing commercial focus. The organisation is now entering an important new phase, building on strong foundations to strengthen its value to the sector, develop new opportunities for growth, and ensure continued relevance and impact in a rapidly changing environment. About the role We are seeking an outstanding, values-driven Chief Executive Officer to lead QAA into its next phase. This is a unique opportunity to shape the future of a respected organisation at the heart of higher education, strengthening its role as a trusted authority on quality and standards while driving sustainable growth and impact. QAA has recently undertaken a programme of organisational change to align its operating model with its future ambitions, strengthening its commercial capability and positioning the Agency for long term sustainability. The incoming CEO will build on this foundation, ensuring the organisation delivers with clarity, pace and impact. As CEO, you will set a clear and inspiring vision for QAA, guiding the organisation through a dynamic and evolving sector. You will bring together colleagues, partners, students, regulators and stakeholders around a shared purpose, ensuring QAA continues to deliver meaningful value across the UK and internationally. What you'll be doing You will provide strategic, operational and cultural leadership across the Agency, including: Setting direction: Defining and delivering a compelling, future-focused strategy aligned to QAA's purpose, values and charitable objectives. Driving impact and growth: Leading a more commercially focused approach, developing new income streams, partnerships and services to ensure long-term sustainability. Leading people and culture: Inspiring and supporting a high-performing, inclusive and collaborative organisation, empowering colleagues across a flexible and geographically dispersed workforce. Building influence: Acting as a visible ambassador for QAA, strengthening relationships with governments, regulators, sector partners and international stakeholders. Ensuring strong governance: Working closely with the Board to uphold the highest standards of integrity, accountability and effective risk management. About you We are looking for a strategic and collaborative leader who can operate with credibility and impact at the highest levels. You will bring: A strong track record of senior leadership in a complex organisation, delivering both strategic and operational results Experience of engaging and influencing senior stakeholders, such as government, regulators or sector bodies A proven ability to drive growth, innovation or organisational transformation A deep understanding of the Higher Education landscape or a Higher Education-adjacent regulated environment The ability to communicate a clear vision and bring people with you through change You will also demonstrate: An inclusive, empowering leadership style and a commitment to equity, diversity and belonging Strong commercial awareness and sound judgement Excellent communication and relationship-building skills Resilience, adaptability and the ability to thrive in a changing environment A commitment to integrity, professionalism and continuous improvement Why join us? QAA plays a vital role in supporting confidence in UK higher education around the world. You will join a purpose-driven organisation with a strong reputation, working alongside committed colleagues who are passionate about making a difference for students and the sector. We offer a flexible, remote-first working environment, a supportive culture, and the opportunity to lead a national organisation at a pivotal moment. For an informal conversation with our recruitment partners GatenbySanderson, contact (It would be helpful to share your CV or a short introduction to your background.) To apply:
Jun 20, 2026
Full time
Chief Executive Officer Quality Assurance Agency (QAA) Location: Flexible within the UK (with regular UK and international travel) Salary : c. £160k Closing date: 9am on Monday 13th July 2026 The Quality Assurance Agency for Higher Education (QAA) is the UK's independent quality body for tertiary education, working to benefit students and the sector, and recognised globally as one of the leading authorities on quality assurance. We are trusted by higher education providers, governments and regulators to safeguard standards and enhance the quality of learning. Our work ensures that students are at the heart of everything we do, and that UK higher education continues to command confidence at home and internationally. Operating at the centre of one of the world's most respected higher education systems, QAA works across all four nations of the UK, reflecting distinct regulatory contexts while maintaining a consistent and coherent approach. As custodian of the UK Quality Code and other sector owned reference points, we play a vital role in maintaining trust, credibility and consistency across a complex and evolving landscape. We also work globally, partnering with governments, agencies and institutions to support international collaboration, transnational education and the global reputation of UK higher education. As a membership based organisation and trusted partner to public bodies, QAA combines public purpose with a growing commercial focus. The organisation is now entering an important new phase, building on strong foundations to strengthen its value to the sector, develop new opportunities for growth, and ensure continued relevance and impact in a rapidly changing environment. About the role We are seeking an outstanding, values-driven Chief Executive Officer to lead QAA into its next phase. This is a unique opportunity to shape the future of a respected organisation at the heart of higher education, strengthening its role as a trusted authority on quality and standards while driving sustainable growth and impact. QAA has recently undertaken a programme of organisational change to align its operating model with its future ambitions, strengthening its commercial capability and positioning the Agency for long term sustainability. The incoming CEO will build on this foundation, ensuring the organisation delivers with clarity, pace and impact. As CEO, you will set a clear and inspiring vision for QAA, guiding the organisation through a dynamic and evolving sector. You will bring together colleagues, partners, students, regulators and stakeholders around a shared purpose, ensuring QAA continues to deliver meaningful value across the UK and internationally. What you'll be doing You will provide strategic, operational and cultural leadership across the Agency, including: Setting direction: Defining and delivering a compelling, future-focused strategy aligned to QAA's purpose, values and charitable objectives. Driving impact and growth: Leading a more commercially focused approach, developing new income streams, partnerships and services to ensure long-term sustainability. Leading people and culture: Inspiring and supporting a high-performing, inclusive and collaborative organisation, empowering colleagues across a flexible and geographically dispersed workforce. Building influence: Acting as a visible ambassador for QAA, strengthening relationships with governments, regulators, sector partners and international stakeholders. Ensuring strong governance: Working closely with the Board to uphold the highest standards of integrity, accountability and effective risk management. About you We are looking for a strategic and collaborative leader who can operate with credibility and impact at the highest levels. You will bring: A strong track record of senior leadership in a complex organisation, delivering both strategic and operational results Experience of engaging and influencing senior stakeholders, such as government, regulators or sector bodies A proven ability to drive growth, innovation or organisational transformation A deep understanding of the Higher Education landscape or a Higher Education-adjacent regulated environment The ability to communicate a clear vision and bring people with you through change You will also demonstrate: An inclusive, empowering leadership style and a commitment to equity, diversity and belonging Strong commercial awareness and sound judgement Excellent communication and relationship-building skills Resilience, adaptability and the ability to thrive in a changing environment A commitment to integrity, professionalism and continuous improvement Why join us? QAA plays a vital role in supporting confidence in UK higher education around the world. You will join a purpose-driven organisation with a strong reputation, working alongside committed colleagues who are passionate about making a difference for students and the sector. We offer a flexible, remote-first working environment, a supportive culture, and the opportunity to lead a national organisation at a pivotal moment. For an informal conversation with our recruitment partners GatenbySanderson, contact (It would be helpful to share your CV or a short introduction to your background.) To apply:

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