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senior business analyst
Randstad Technologies Recruitment
Digital Service Desk Team Leader
Randstad Technologies Recruitment Chelmsford, Essex
Role : Digital Service Desk Team Leader Type : Contract Inside IR35 Location: Norwich OR Chelmsford Mod of work : Onsite JOB SUMMARY Key Responsibilities: Provide line management and supervision for band 4 and 5 Service Desk Analysts, including appraisals, development plans, and performance management. Managing the full lifecycle of incidents and requests, ensuring quality triage, escalation, and resolution. Acting as the first point of senior escalation for Band 4-5 Service Desk staff and users. Overseeing team ticket queues, ensuring SLA compliance and workload distribution. Providing technical support and escalation during high-demand periods and Major Incidents (MIs)/Digital Business Continuity Incidents (DCBIs). Managing team rotas, providing coaching, and contributing to staff performance and development. Ensuring quality and currency of team-authored knowledge base articles and specialism ownership. Coordinating with SACM and project teams to ensure smooth service transitions and configuration updates. Leading service improvement initiatives and identifying recurring issues for problem management. Monitoring compliance with IG, security, and audit requirements across Service Desk operations. Deputising for the Service Desk Manager and other managers as required, and producing operational performance reports. Contributing to Trust-wide digital service initiatives, including governance and continuous improvement. Ticket and Queue Management Oversee incident lifecycle: Ensure timely triage, classification, and escalation of incidents and service requests. Monitor dashboards: Proactively monitor ITSM/ESM wallboards and reports, addressing delays or SLA risks. Senior escalation: Act as the escalation point for complex, urgent, or high-profile issues from Band 4-5 staff. Facilitate resolution: Coordinate with infrastructure, applications, and SACM teams to expedite resolution. Oversee queues: Responsibility for monitoring team queues for SLA compliance, overdue tickets, and quality of documentation. Drive performance: Ensure workload distribution is effective and team performance metrics are met. Quality assurance: Review tickets for accuracy, resolution quality, and adherence to process. Provide reporting: Produce routine and ad hoc performance reports for the Service Desk Manager. Customer Service and Communication Promote service excellence: Ensure high standards of communication and professionalism in all interactions. Manage expectations: Communicate delays or risks to users and stakeholders in a timely and constructive manner. Resolve complaints: Investigate and respond to user complaints or dissatisfaction,escalating only when necessary. Provide reports of customer complaints and their resolutions to the Service Desk Manager, to facilitate process changes and team learning. Team Management and Mentoring Line management: Line manage Band 4 and Band 5 Service Desk Analysts, including performance review and development planning. Manage rotas: Plan and maintain resourcing rotas to ensure adequate coverage of core service hours. Support development: Coach, mentor, and support team members in their professional growth. Deputise as needed: Act as deputy for the Service Desk Manager and other Digital managers as required. Technical Support and Service Delivery Support service delivery: Provide senior technical support as needed, especially during high-demand periods. Manage escalations: Review and ensure timely escalation of unresolved or incorrectly triaged incidents. Collaborate with ITIL functions: Work with Service Desk, ITIL, and SACM Managers to ensure service quality. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Jun 27, 2026
Contractor
Role : Digital Service Desk Team Leader Type : Contract Inside IR35 Location: Norwich OR Chelmsford Mod of work : Onsite JOB SUMMARY Key Responsibilities: Provide line management and supervision for band 4 and 5 Service Desk Analysts, including appraisals, development plans, and performance management. Managing the full lifecycle of incidents and requests, ensuring quality triage, escalation, and resolution. Acting as the first point of senior escalation for Band 4-5 Service Desk staff and users. Overseeing team ticket queues, ensuring SLA compliance and workload distribution. Providing technical support and escalation during high-demand periods and Major Incidents (MIs)/Digital Business Continuity Incidents (DCBIs). Managing team rotas, providing coaching, and contributing to staff performance and development. Ensuring quality and currency of team-authored knowledge base articles and specialism ownership. Coordinating with SACM and project teams to ensure smooth service transitions and configuration updates. Leading service improvement initiatives and identifying recurring issues for problem management. Monitoring compliance with IG, security, and audit requirements across Service Desk operations. Deputising for the Service Desk Manager and other managers as required, and producing operational performance reports. Contributing to Trust-wide digital service initiatives, including governance and continuous improvement. Ticket and Queue Management Oversee incident lifecycle: Ensure timely triage, classification, and escalation of incidents and service requests. Monitor dashboards: Proactively monitor ITSM/ESM wallboards and reports, addressing delays or SLA risks. Senior escalation: Act as the escalation point for complex, urgent, or high-profile issues from Band 4-5 staff. Facilitate resolution: Coordinate with infrastructure, applications, and SACM teams to expedite resolution. Oversee queues: Responsibility for monitoring team queues for SLA compliance, overdue tickets, and quality of documentation. Drive performance: Ensure workload distribution is effective and team performance metrics are met. Quality assurance: Review tickets for accuracy, resolution quality, and adherence to process. Provide reporting: Produce routine and ad hoc performance reports for the Service Desk Manager. Customer Service and Communication Promote service excellence: Ensure high standards of communication and professionalism in all interactions. Manage expectations: Communicate delays or risks to users and stakeholders in a timely and constructive manner. Resolve complaints: Investigate and respond to user complaints or dissatisfaction,escalating only when necessary. Provide reports of customer complaints and their resolutions to the Service Desk Manager, to facilitate process changes and team learning. Team Management and Mentoring Line management: Line manage Band 4 and Band 5 Service Desk Analysts, including performance review and development planning. Manage rotas: Plan and maintain resourcing rotas to ensure adequate coverage of core service hours. Support development: Coach, mentor, and support team members in their professional growth. Deputise as needed: Act as deputy for the Service Desk Manager and other Digital managers as required. Technical Support and Service Delivery Support service delivery: Provide senior technical support as needed, especially during high-demand periods. Manage escalations: Review and ensure timely escalation of unresolved or incorrectly triaged incidents. Collaborate with ITIL functions: Work with Service Desk, ITIL, and SACM Managers to ensure service quality. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Watkin Jones Group
Commercial Data Analyst
Watkin Jones Group
Watkin Jones are looking to appoint commercially minded data analyst who turns complex data into clear, compelling insight that drives senior decision?making. The Commercial Data Analyst will play a key role in driving data-driven decision-making within the commercial team. This position will support the Group Commercial Director by providing deep insights into commercial performance, identifying trends, and highlighting areas for improvement. The Commercial Data Analyst will leverage data to enhance operational efficiencies to ultimately drive commercial success across the business. The role involves managing and analysing commercial data to ensure accuracy, insight, and accessibility, while producing regular and ad?hoc reports to support commercial decision?making. Working closely with the Group Commercial Director, the postholder will identify key performance indicators, analyse trends affecting tenders, procurement, contract performance, and costs, and provide market and competitor insights. They will also identify opportunities to improve processes, driving greater efficiency and effectiveness across commercial activities. About you: You are an advanced user of MS Excel, with strong experience in Power BI and a proven ability to model, analyse, and visualise data effectively. You are comfortable adapting quickly to new and evolving digital platforms and enjoy working in a data?driven environment. With strong communication skills, you can translate complex data into clear, actionable insights for both technical and non?technical audiences, and you are confident presenting findings and recommendations to senior stakeholders. Proactive by nature, you identify issues and opportunities independently and provide timely insight and recommendations to the Group Commercial Director without needing direction. At Watkin Jones, we believe in investing in our people. Here s what we can offer you: Professional Growth: Individual support for your career advancement. Rewards: Discretionary annual bonus, health cash plan, life insurance, and more. Work-Life Balance: 25 days of annual leave (increasing with tenure), agile working arrangements, and discounted gym memberships. Benefits: Exclusive shopping discounts, and a contributory pension scheme. Why Choose Watkin Jones Group? Watkin Jones Group is the UK s leading developer, builder, and manager of residential-for-rent homes, with a rich history dating back to 1791. With 54,000+ homes developed and in-build across over 254 schemes, we have a proven track record of success. Our operating arm, Fresh, manages over 18,500 units across 58 schemes, representing approximately £1.7bn of assets under management. Joining us means becoming part of a company that s not only deeply rooted in history but also firmly focused on the future. We re committed to creating high-quality rental homes, fostering vibrant communities, and driving sustainable development. This is more than just a job it s a chance to grow your career in a fast-paced, innovative environment. If you re ready to make a significant impact and advance your career with a market leader, we d love to hear from you!
Jun 27, 2026
Full time
Watkin Jones are looking to appoint commercially minded data analyst who turns complex data into clear, compelling insight that drives senior decision?making. The Commercial Data Analyst will play a key role in driving data-driven decision-making within the commercial team. This position will support the Group Commercial Director by providing deep insights into commercial performance, identifying trends, and highlighting areas for improvement. The Commercial Data Analyst will leverage data to enhance operational efficiencies to ultimately drive commercial success across the business. The role involves managing and analysing commercial data to ensure accuracy, insight, and accessibility, while producing regular and ad?hoc reports to support commercial decision?making. Working closely with the Group Commercial Director, the postholder will identify key performance indicators, analyse trends affecting tenders, procurement, contract performance, and costs, and provide market and competitor insights. They will also identify opportunities to improve processes, driving greater efficiency and effectiveness across commercial activities. About you: You are an advanced user of MS Excel, with strong experience in Power BI and a proven ability to model, analyse, and visualise data effectively. You are comfortable adapting quickly to new and evolving digital platforms and enjoy working in a data?driven environment. With strong communication skills, you can translate complex data into clear, actionable insights for both technical and non?technical audiences, and you are confident presenting findings and recommendations to senior stakeholders. Proactive by nature, you identify issues and opportunities independently and provide timely insight and recommendations to the Group Commercial Director without needing direction. At Watkin Jones, we believe in investing in our people. Here s what we can offer you: Professional Growth: Individual support for your career advancement. Rewards: Discretionary annual bonus, health cash plan, life insurance, and more. Work-Life Balance: 25 days of annual leave (increasing with tenure), agile working arrangements, and discounted gym memberships. Benefits: Exclusive shopping discounts, and a contributory pension scheme. Why Choose Watkin Jones Group? Watkin Jones Group is the UK s leading developer, builder, and manager of residential-for-rent homes, with a rich history dating back to 1791. With 54,000+ homes developed and in-build across over 254 schemes, we have a proven track record of success. Our operating arm, Fresh, manages over 18,500 units across 58 schemes, representing approximately £1.7bn of assets under management. Joining us means becoming part of a company that s not only deeply rooted in history but also firmly focused on the future. We re committed to creating high-quality rental homes, fostering vibrant communities, and driving sustainable development. This is more than just a job it s a chance to grow your career in a fast-paced, innovative environment. If you re ready to make a significant impact and advance your career with a market leader, we d love to hear from you!
SF Partners
Finance Analyst
SF Partners City, Derby
Exclusive Finance Analyst Burton-on-Trent Up to £35,000 Full-Time, permanent Office Based £35,000 + study support Benefits - Performance related annual bonus - Company pension - Life insurance - 25 holiday days + bank holidays - Option to buy and sell holidays, plus long service days - Free on - site parking - Health and wellbeing suite via Perkbox - Employee assistance programme via Perkbox - Free pay day drinks - Progression and development opportunities - Pub discount scheme - Retail and leisure discount schemes Are you an analytical finance professional looking to take the next step in your career? We are recruiting for an exciting Finance Analyst opportunity with a well-established and growing business based in Burton-on-Trent. This role offers the chance to work closely with senior finance and operational teams, providing valuable insight that supports key business decisions. You'll be involved in financial reporting, data analysis, performance monitoring, and supporting commercial projects, making this an ideal opportunity for someone who enjoys working with numbers and turning data into meaningful business information. Key Responsibilities: Produce and analyse weekly and monthly performance reports. Support business projects through financial modelling and profitability analysis. Identify trends, risks and opportunities through detailed data analysis. Prepare reports and provide clear commentary to both finance and non-finance stakeholders. Assist with process improvements, reporting enhancements and automation initiatives. Support the wider finance team with ad-hoc analysis and business partnering activities. About You: Previous experience within a Finance Analyst, Commercial Finance, Assistant Management Accountant or similar analytical finance role. Strong Excel skills, including functions such as XLOOKUP, SUMIFS, INDEX/MATCH and IF statements. Comfortable working with large data sets and interpreting financial information. Strong communication skills with the ability to present findings clearly. Proactive, organised and keen to develop within a commercial finance environment. Studying towards, or interested in pursuing, ACCA or CIMA would be advantageous. If you're looking for a role where you can develop your analytical skills, gain exposure to commercial finance, and make a genuine impact within a growing business, we'd love to hear from you.
Jun 27, 2026
Full time
Exclusive Finance Analyst Burton-on-Trent Up to £35,000 Full-Time, permanent Office Based £35,000 + study support Benefits - Performance related annual bonus - Company pension - Life insurance - 25 holiday days + bank holidays - Option to buy and sell holidays, plus long service days - Free on - site parking - Health and wellbeing suite via Perkbox - Employee assistance programme via Perkbox - Free pay day drinks - Progression and development opportunities - Pub discount scheme - Retail and leisure discount schemes Are you an analytical finance professional looking to take the next step in your career? We are recruiting for an exciting Finance Analyst opportunity with a well-established and growing business based in Burton-on-Trent. This role offers the chance to work closely with senior finance and operational teams, providing valuable insight that supports key business decisions. You'll be involved in financial reporting, data analysis, performance monitoring, and supporting commercial projects, making this an ideal opportunity for someone who enjoys working with numbers and turning data into meaningful business information. Key Responsibilities: Produce and analyse weekly and monthly performance reports. Support business projects through financial modelling and profitability analysis. Identify trends, risks and opportunities through detailed data analysis. Prepare reports and provide clear commentary to both finance and non-finance stakeholders. Assist with process improvements, reporting enhancements and automation initiatives. Support the wider finance team with ad-hoc analysis and business partnering activities. About You: Previous experience within a Finance Analyst, Commercial Finance, Assistant Management Accountant or similar analytical finance role. Strong Excel skills, including functions such as XLOOKUP, SUMIFS, INDEX/MATCH and IF statements. Comfortable working with large data sets and interpreting financial information. Strong communication skills with the ability to present findings clearly. Proactive, organised and keen to develop within a commercial finance environment. Studying towards, or interested in pursuing, ACCA or CIMA would be advantageous. If you're looking for a role where you can develop your analytical skills, gain exposure to commercial finance, and make a genuine impact within a growing business, we'd love to hear from you.
Hays
FP&A
Hays
FP&A - Insurance Your new company A well-established, global organisation within the insurance market is seeking to strengthen its London-based finance team. The business operates across multiple international locations and is known for its collaborative culture, strong governance, and commitment to long-term growth. With a diverse portfolio of specialist products, the company offers a dynamic and fast-paced environment with excellent exposure across finance and underwriting. Your new role As a Financial Planning & Reporting Analyst, you will support senior finance leadership in delivering high-quality financial analysis, reporting, and planning across the business. This is a broad and varied role offering exposure to both technical reporting and commercial finance activities within a (re)insurance environment. Key responsibilities will include: Supporting quarterly financial reporting and underwriting performance analysis (US GAAP and local GAAP) Assisting with budgeting, forecasting, and long-term planning processes Preparing financial commentary for senior stakeholders and board-level reporting Contributing to regulatory and statutory reporting requirements Performing financial analysis, including balance sheet reviews and credit assessments of counterparties Supporting ad hoc finance projects and continuous process improvements What you'll need to succeed You will be a qualified accountant (ACA, ACCA or equivalent) with prior experience in the insurance or reinsurance sector, either in practice or industry. Strong technical accounting knowledge, excellent Excel skills, and the ability to communicate financial insights clearly are essential. You will be highly analytical, detail-oriented, and comfortable working both independently and as part of a team. What you'll get in return You will receive a competitive salary of £65,000-£70,000 depending on experience, alongside an excellent benefits package including bonus potential, private medical cover, pension, and study support. This role offers strong career development opportunities, exposure to senior stakeholders, and the chance to work in a supportive and collaborative environment within a leading global business. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Jun 27, 2026
Full time
FP&A - Insurance Your new company A well-established, global organisation within the insurance market is seeking to strengthen its London-based finance team. The business operates across multiple international locations and is known for its collaborative culture, strong governance, and commitment to long-term growth. With a diverse portfolio of specialist products, the company offers a dynamic and fast-paced environment with excellent exposure across finance and underwriting. Your new role As a Financial Planning & Reporting Analyst, you will support senior finance leadership in delivering high-quality financial analysis, reporting, and planning across the business. This is a broad and varied role offering exposure to both technical reporting and commercial finance activities within a (re)insurance environment. Key responsibilities will include: Supporting quarterly financial reporting and underwriting performance analysis (US GAAP and local GAAP) Assisting with budgeting, forecasting, and long-term planning processes Preparing financial commentary for senior stakeholders and board-level reporting Contributing to regulatory and statutory reporting requirements Performing financial analysis, including balance sheet reviews and credit assessments of counterparties Supporting ad hoc finance projects and continuous process improvements What you'll need to succeed You will be a qualified accountant (ACA, ACCA or equivalent) with prior experience in the insurance or reinsurance sector, either in practice or industry. Strong technical accounting knowledge, excellent Excel skills, and the ability to communicate financial insights clearly are essential. You will be highly analytical, detail-oriented, and comfortable working both independently and as part of a team. What you'll get in return You will receive a competitive salary of £65,000-£70,000 depending on experience, alongside an excellent benefits package including bonus potential, private medical cover, pension, and study support. This role offers strong career development opportunities, exposure to senior stakeholders, and the chance to work in a supportive and collaborative environment within a leading global business. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Escape
Head of Quality Control
Escape Bridgefoot, Angus
Head of Quality Control Dundee Competitive + Bonus + Excellent Benefits Escape Recruitment is working with a well-established and growing regulated manufacturing business seeking a Head of Quality Control to lead its laboratory function. This is a senior leadership position reporting directly into site leadership and offers the opportunity to shape the future direction of a Quality Control department during an exciting period of growth and investment. Leading a team of approximately 25 employees through a structure of Team Leaders and Analysts, you'll be responsible for ensuring the delivery of safe, compliant and efficient laboratory operations while driving continuous improvement, performance and capability across the function. Key Responsibilities Lead and develop the Quality Control function Manage Team Leaders and laboratory personnel Drive GMP compliance and quality standards Support site leadership strategy and operational objectives Improve laboratory efficiency and capacity planning Support audits and regulatory compliance activities Drive continuous improvement projects Develop talent and succession plans within the QC team Collaborate closely with Production, QA, Supply Chain and Engineering teams What We're Looking For Proven QC leadership experience within pharmaceutical manufacturing Strong laboratory background with hands-on technical understanding Experience leading managers or supervisors Strong people leadership and coaching skills Knowledge of GMP environments Experience driving performance and continuous improvement Degree qualified within a relevant scientific discipline Package Competitive basic salary 15% annual bonus Private medical insurance Medicash scheme 30 days annual leave Employer pension contribution
Jun 27, 2026
Full time
Head of Quality Control Dundee Competitive + Bonus + Excellent Benefits Escape Recruitment is working with a well-established and growing regulated manufacturing business seeking a Head of Quality Control to lead its laboratory function. This is a senior leadership position reporting directly into site leadership and offers the opportunity to shape the future direction of a Quality Control department during an exciting period of growth and investment. Leading a team of approximately 25 employees through a structure of Team Leaders and Analysts, you'll be responsible for ensuring the delivery of safe, compliant and efficient laboratory operations while driving continuous improvement, performance and capability across the function. Key Responsibilities Lead and develop the Quality Control function Manage Team Leaders and laboratory personnel Drive GMP compliance and quality standards Support site leadership strategy and operational objectives Improve laboratory efficiency and capacity planning Support audits and regulatory compliance activities Drive continuous improvement projects Develop talent and succession plans within the QC team Collaborate closely with Production, QA, Supply Chain and Engineering teams What We're Looking For Proven QC leadership experience within pharmaceutical manufacturing Strong laboratory background with hands-on technical understanding Experience leading managers or supervisors Strong people leadership and coaching skills Knowledge of GMP environments Experience driving performance and continuous improvement Degree qualified within a relevant scientific discipline Package Competitive basic salary 15% annual bonus Private medical insurance Medicash scheme 30 days annual leave Employer pension contribution
Integral Recruitment Ltd
Business Analyst
Integral Recruitment Ltd City, Birmingham
Business Analyst (SaaS) £35,000 - £50,000 DOE Fully Remote with up to 25% UK Travel Excellent Benefits including private healthcare, enhanced pension, rising holiday, dedicated learn time each month, flexible working, EAP and more. An exciting opportunity has arisen with a growing and innovative SaaS business that develops specialist software solutions. Due to continued growth, they are looking to hire a Business Analyst to join their collaborative and customer-focused Product team. This is an excellent opportunity for an experienced Business Analyst who enjoys understanding customer challenges, uncovering requirements and translating complex business needs into clear, actionable specifications that drive product improvements. Working closely with customers, the Product Owner and Development team, you will play a key role in shaping product enhancements, facilitating discovery sessions, documenting requirements and ensuring solutions are aligned to both user needs and business objectives. The platform includes financial and compliance-related workflows, so previous property management or accounting software experience is welcomed, although it not a requirement for someone keen to learn. The business has strong subject matter expertise internally and is looking for someone with excellent Business Analysis skills, curiosity and a genuine interest in learning about customer processes and industry requirements. Business Analyst - Key Responsibilities: Gather, analyse and document business and user requirements Facilitate workshops, discovery sessions and stakeholder meetings Produce functional specifications, user stories, process maps and supporting documentation Work closely with customers to understand workflows, challenges and opportunities for improvement Support backlog refinement and requirements clarification alongside the Product Owner Collaborate with Development and Customer Success teams throughout the product lifecycle Participate in user acceptance testing and feedback gathering activities Business Analyst - Key Requirements: Minimum 3 years' Business Analyst experience within a SaaS / software development environment Strong requirements gathering, analysis and documentation skills Experience producing user stories, functional specifications and process maps Excellent stakeholder management and communication skills Experience facilitating workshops, discovery sessions or customer interviews Familiarity with tools such as Jira, Azure DevOps, Confluence, Miro, Lucidchart or Visio A proactive and inquisitive mindset with the ability to quickly understand new industries and business processes Desirable: Exposure to financial, accounting or compliance-related systems Experience working within a product-led software environment Knowledge of property management, real estate or related sectors This is a fully remote position with occasional travel to customer sites and company events across the UK (up to 25%). The company offers a genuinely supportive and collaborative culture, strong long-term career development opportunities and the chance to make a visible impact within a growing software business. You'll work closely with senior stakeholders, help shape the future direction of the platform and join a team that values innovation, learning and continuous improvement. Sound interesting and something you would love to be part of? Apply today!
Jun 27, 2026
Full time
Business Analyst (SaaS) £35,000 - £50,000 DOE Fully Remote with up to 25% UK Travel Excellent Benefits including private healthcare, enhanced pension, rising holiday, dedicated learn time each month, flexible working, EAP and more. An exciting opportunity has arisen with a growing and innovative SaaS business that develops specialist software solutions. Due to continued growth, they are looking to hire a Business Analyst to join their collaborative and customer-focused Product team. This is an excellent opportunity for an experienced Business Analyst who enjoys understanding customer challenges, uncovering requirements and translating complex business needs into clear, actionable specifications that drive product improvements. Working closely with customers, the Product Owner and Development team, you will play a key role in shaping product enhancements, facilitating discovery sessions, documenting requirements and ensuring solutions are aligned to both user needs and business objectives. The platform includes financial and compliance-related workflows, so previous property management or accounting software experience is welcomed, although it not a requirement for someone keen to learn. The business has strong subject matter expertise internally and is looking for someone with excellent Business Analysis skills, curiosity and a genuine interest in learning about customer processes and industry requirements. Business Analyst - Key Responsibilities: Gather, analyse and document business and user requirements Facilitate workshops, discovery sessions and stakeholder meetings Produce functional specifications, user stories, process maps and supporting documentation Work closely with customers to understand workflows, challenges and opportunities for improvement Support backlog refinement and requirements clarification alongside the Product Owner Collaborate with Development and Customer Success teams throughout the product lifecycle Participate in user acceptance testing and feedback gathering activities Business Analyst - Key Requirements: Minimum 3 years' Business Analyst experience within a SaaS / software development environment Strong requirements gathering, analysis and documentation skills Experience producing user stories, functional specifications and process maps Excellent stakeholder management and communication skills Experience facilitating workshops, discovery sessions or customer interviews Familiarity with tools such as Jira, Azure DevOps, Confluence, Miro, Lucidchart or Visio A proactive and inquisitive mindset with the ability to quickly understand new industries and business processes Desirable: Exposure to financial, accounting or compliance-related systems Experience working within a product-led software environment Knowledge of property management, real estate or related sectors This is a fully remote position with occasional travel to customer sites and company events across the UK (up to 25%). The company offers a genuinely supportive and collaborative culture, strong long-term career development opportunities and the chance to make a visible impact within a growing software business. You'll work closely with senior stakeholders, help shape the future direction of the platform and join a team that values innovation, learning and continuous improvement. Sound interesting and something you would love to be part of? Apply today!
MSA Data Analytics Ltd
Commercial Data Analyst
MSA Data Analytics Ltd Leeds, Yorkshire
This role represents an excellent opportunity to join a data-led commercial function focused on delivering astute analysis and actionable insight to drive commercial and operational performance. Working within a fast-paced environment, you will support key business decisions through forecasting, pricing analysis, customer and market insight, and performance reporting. Partnering with commercial, finance and operational stakeholders, you will help identify opportunities to optimise revenue, improve efficiency and support strategic growth initiatives. Key Responsibilities Analyse revenue performance and identify opportunities to optimise revenue streams through detailed analysis and forecasting Analyse business activity data, including new demand, repeat business, customer behaviour and competitor activity, providing actionable insights to senior stakeholders Deliver revenue and pricing analysis to support commercial strategy, maximise available inventory and identify new market opportunities Provide insight into broader market conditions, including economic and external factors that may influence demand and trading performance Review business plans, identify performance gaps and support the development of strategies to maximise capacity and achieve revenue targets Monitor competitor activity and market trends, making informed recommendations to support effective decision-making Produce regular and ad hoc commercial reporting, ensuring stakeholders have access to accurate and timely performance information Skills & Experience Proven experience in a Commercial Analyst or similar analytical role, with the ability to translate data into meaningful business insights and recommendations Strong analytical capability, with experience applying forecasting techniques to large and complex datasets Experience within forecasting, revenue management, pricing, customer analytics or similar commercial analytical environments Advanced Microsoft Office skills, particularly Excel Experience using Power BI and ideally SQL Ability to present complex data and insights to non-technical stakeholders in a clear and engaging manner Strong understanding of key business performance indicators, market trends and competitive analysis Excellent organisational skills with the ability to manage multiple priorities and deadlines effectively Comfortable working in a fast-paced environment with changing business demands You'll be joining a well-established UK PLC, known for delivering innovative customer experiences. In return, the role offers a competitive salary, a supportive working environment and excellent opportunities for career development. The analytics hub is based in Leeds, operating a hybrid model with typically one to two onsite days per week. Please note: this role does not offer visa sponsorship. Applicants must have the right to work in the UK both now and in the future.
Jun 27, 2026
Full time
This role represents an excellent opportunity to join a data-led commercial function focused on delivering astute analysis and actionable insight to drive commercial and operational performance. Working within a fast-paced environment, you will support key business decisions through forecasting, pricing analysis, customer and market insight, and performance reporting. Partnering with commercial, finance and operational stakeholders, you will help identify opportunities to optimise revenue, improve efficiency and support strategic growth initiatives. Key Responsibilities Analyse revenue performance and identify opportunities to optimise revenue streams through detailed analysis and forecasting Analyse business activity data, including new demand, repeat business, customer behaviour and competitor activity, providing actionable insights to senior stakeholders Deliver revenue and pricing analysis to support commercial strategy, maximise available inventory and identify new market opportunities Provide insight into broader market conditions, including economic and external factors that may influence demand and trading performance Review business plans, identify performance gaps and support the development of strategies to maximise capacity and achieve revenue targets Monitor competitor activity and market trends, making informed recommendations to support effective decision-making Produce regular and ad hoc commercial reporting, ensuring stakeholders have access to accurate and timely performance information Skills & Experience Proven experience in a Commercial Analyst or similar analytical role, with the ability to translate data into meaningful business insights and recommendations Strong analytical capability, with experience applying forecasting techniques to large and complex datasets Experience within forecasting, revenue management, pricing, customer analytics or similar commercial analytical environments Advanced Microsoft Office skills, particularly Excel Experience using Power BI and ideally SQL Ability to present complex data and insights to non-technical stakeholders in a clear and engaging manner Strong understanding of key business performance indicators, market trends and competitive analysis Excellent organisational skills with the ability to manage multiple priorities and deadlines effectively Comfortable working in a fast-paced environment with changing business demands You'll be joining a well-established UK PLC, known for delivering innovative customer experiences. In return, the role offers a competitive salary, a supportive working environment and excellent opportunities for career development. The analytics hub is based in Leeds, operating a hybrid model with typically one to two onsite days per week. Please note: this role does not offer visa sponsorship. Applicants must have the right to work in the UK both now and in the future.
Harnham - Data & Analytics Recruitment
Power BI Consultant
Harnham - Data & Analytics Recruitment Liverpool, Merseyside
Senior Power BI Consultant (Insurance expereince required) LIVERPOOL HYBRID (2 DAYS PER WEEK) 6 MONTH CONTRACT £350 TO £400 PER DAY OUTSIDE IR35 This project stands is a blend of hands-on Power BI delivery and meaningful capability uplift within a complex, regulated environment. They are looking for a senior Power BI professional who can lead by example, coach others, and embed best practice while delivering high-quality reporting for insurance-focused stakeholders. The Company They are a large, data-driven organisation operating within the insurance sector, investing heavily in modern analytics capability. The business is focused on improving decision-making through trusted data, scalable reporting, and strong governance. Power BI sits at the centre of their reporting strategy, with a clear emphasis on long-term self-sufficiency across teams. The Role and Deliverables Lead end-to-end Power BI delivery, from data preparation and modelling through to polished, user-friendly dashboards Act as a hands-on technical lead while coaching and mentoring analysts through structured training and one-to-one support Identify capability gaps within the analytics team and define practical upskilling approaches Champion best practice across data modelling, DAX, visual design, and documentation Provide guidance on reporting migration from Qlik to Power BI where relevant Work independently with stakeholders to identify opportunities for improvement and deliver clear, reusable solutions Your Skills & Experience Strong hands-on experience delivering Power BI solutions in production environments Extensive experience working within the insurance sector, with a solid understanding of insurance data, reporting, and regulatory considerations Deep expertise in Power Query (M) and DAX, with a focus on clean, scalable, best-practice development Proven data visualisation and UX capability, building intuitive and business-friendly dashboards Good working knowledge of Microsoft Fabric and how Power BI integrates with the wider platform Confident SQL skills and experience working with complex data sources Demonstrated experience coaching, training, and mentoring analytics professionals Clear communication skills, able to explain complex technical concepts to non-technical audiences Proactive and delivery-focused mindset, comfortable taking ownership and driving improvements
Jun 27, 2026
Contractor
Senior Power BI Consultant (Insurance expereince required) LIVERPOOL HYBRID (2 DAYS PER WEEK) 6 MONTH CONTRACT £350 TO £400 PER DAY OUTSIDE IR35 This project stands is a blend of hands-on Power BI delivery and meaningful capability uplift within a complex, regulated environment. They are looking for a senior Power BI professional who can lead by example, coach others, and embed best practice while delivering high-quality reporting for insurance-focused stakeholders. The Company They are a large, data-driven organisation operating within the insurance sector, investing heavily in modern analytics capability. The business is focused on improving decision-making through trusted data, scalable reporting, and strong governance. Power BI sits at the centre of their reporting strategy, with a clear emphasis on long-term self-sufficiency across teams. The Role and Deliverables Lead end-to-end Power BI delivery, from data preparation and modelling through to polished, user-friendly dashboards Act as a hands-on technical lead while coaching and mentoring analysts through structured training and one-to-one support Identify capability gaps within the analytics team and define practical upskilling approaches Champion best practice across data modelling, DAX, visual design, and documentation Provide guidance on reporting migration from Qlik to Power BI where relevant Work independently with stakeholders to identify opportunities for improvement and deliver clear, reusable solutions Your Skills & Experience Strong hands-on experience delivering Power BI solutions in production environments Extensive experience working within the insurance sector, with a solid understanding of insurance data, reporting, and regulatory considerations Deep expertise in Power Query (M) and DAX, with a focus on clean, scalable, best-practice development Proven data visualisation and UX capability, building intuitive and business-friendly dashboards Good working knowledge of Microsoft Fabric and how Power BI integrates with the wider platform Confident SQL skills and experience working with complex data sources Demonstrated experience coaching, training, and mentoring analytics professionals Clear communication skills, able to explain complex technical concepts to non-technical audiences Proactive and delivery-focused mindset, comfortable taking ownership and driving improvements
HM TREASURY-1
Service Desk Manager
HM TREASURY-1 Darlington, County Durham
Service Desk Manager Salary: National: £43,090 - £46,500. If the successful candidate is a current Civil Servant joining on level transfer, HM Treasury will honour their current substantive salary if higher. This role may be eligible for a Government Digital and Data allowance of up to £13,000. Any allowance is non-contractual and subject to a post-appointment capability assessment, with awards determined by a moderation panel in line with the Government Digital and Data Capability Framework. Contract Type: Permanent Working Pattern: This post is available on a full time, part time or job share basis, and flexible working hours can be accommodated. Location: Darlington (Feethams House) only Do you want to be part of a friendly and collaborative team and provide overall leadership and management of the Service Desk team, including line management responsibility for Service Desk Analysts. If so, then read on! About the Team The Financial Analytics Control and Technology (FACT) team is a friendly and collaborative team that sits within HM Treasury's Public Spending Group and prides itself in developing professional expertise and working collaboratively with its wide range of partners. It provides financial reporting analytics, data management, training, business analysis and service improvement services to wider government. To enable these services the team manages and supports the Online System for Central Accounting and Reporting (OSCAR). OSCAR is an IBM Cognos based, cross-government system which contains a detailed, multi-year analysis of departmental spending and from which the Whole of Governments Accounts (WGA), Supply Estimates and other key outputs are produced. OSCAR's main objectives are to: Be the single source for reliable, real time financial information for government. Increase our analytics and insight capability to support decision making. Enable the modernisation and standardisation of financial accounting and reporting. Reduce the time taken to produce statutory publications. Be capable of future development and expansion (e.g., to new datasets). FACT comprises around 12 members of staff and provides exposure to colleagues across the breadth of the government finance function. The team fully supports learning, development and growth. The key responsibilities of the post-holder will be: OSCAR is His Majesty's Online System for Central Accounting and Reporting. It has 1800 end-users, and they require a proficient service desk facility responsible for prioritising, allocating and resolving all service-related tickets to our other OSCAR suppliers for resolution. This service desk is currently provided by an external service provider, and the post holder would lead the successful transition of that incumbent service to a new in-house team. This role directs day-to-day functions, making sure users and business teams receive the support required. They deliver excellent customer service and promote user happiness. The role reports to a Senior IT Service Manager and will have line management responsibility of the service desk analysts. On a typical day you will Customer Support and Service Delivery Lead the delivery of Service Desk operations, ensuring incidents, service requests and changes are managed effectively in line with agreed service management processes and standards. Take overall accountability for the Service Desk's performance, ensuring services meet established service level agreements (SLAs), critical metrics, and business requirements. Coordinate the management of major incidents, ensuring seamless collaboration among resolver groups and timely communication with collaborators. Stakeholder and Customer Relationship Management Build and maintain strong relationships with stakeholders, customers, suppliers and delivery teams to ensure a high-quality, user-focused service. Act as the primary escalation point for high-impact issues, ensuring stakeholders are appropriately engaged and informed throughout. Represent the Service Desk in governance forums and senior collaborator discussions, providing clear updates on operational efficiency and issues. Reporting, Records and Knowledge Management Own and ensure the integrity of service management data, including incidents, requests, assets and performance information. Use customer feedback, performance data and operational insights to identify service gaps and opportunities for improvement. Ensure audit, governance and compliance requirements are met across all Service Desk processes and records. Leadership, Resourcing and Continuous Improvement Provide overall leadership and management of the Service Desk team, including line management responsibility for Service Desk Analysts. Handle workforce planning, rota design and resource allocation to ensure effective service coverage and resilience. Establish team capability through coaching, mentoring and development, fostering a high-performing and user focused culture. Service Strategy, Governance and Supplier Management Ensure alignment to IT operations frameworks (e.g. ITIL), embedding guideline across incident, problem, change and service management areas. Stay informed of industry developments and emerging technologies, finding opportunities to enhance service capability and efficiency. The role will require technical ability: Demonstrable understanding of ITIL practices, including incident, problem, change and service level management Strong understanding of IT service delivery frameworks and operating models Experience using ITSM tools (e.g. Jira Service Management or similar) to handle service performance and operations Understanding of supplier management and multi-team service delivery environments Qualifications: SIAM Foundation - If you do not hold the qualification, you should be willing to achieve it within 12 months of joining if successful. ITIL v4 (or v5) Foundation - Required on application About You We want you to have the ability to deliver a high-quality IT support service by setting clear standards, ensuring accurate prioritisation of working and driving consistent outcomes that meet user and business needs as well as being able to pro-actively identify improvement opportunities. We would like you to be able to demonstrate leadership by setting clear direction and standards for service delivery, supporting colleagues to understand priorities and contribute to share objectives. It's essential that you have experience of leading an IT Service Desk team to deliver a user centric service, focussed on quality and continuous improvement. Some of the Benefits our people love! 25 days annual leave (rising to 30 after 5 years), plus 8 public holidays and the King's birthday (unless you have a legacy arrangement as an existing Civil Servant). Additionally, we operate flexitime systems, allowing employees to take up to an additional 2 days off each month Flexible working patterns (part-time, job-share, condensed hours) Generous parental and adoption leave packages Access to a generous Defined Benefit pension scheme with employer contributions of 28% Access to a cycle-to-work salary sacrifice scheme and season ticket advances A range of active staff networks, based around interests (e.g. analysts, music society, sports and social club) and diversity For more information about the role and how to apply, please follow the apply link.
Jun 27, 2026
Full time
Service Desk Manager Salary: National: £43,090 - £46,500. If the successful candidate is a current Civil Servant joining on level transfer, HM Treasury will honour their current substantive salary if higher. This role may be eligible for a Government Digital and Data allowance of up to £13,000. Any allowance is non-contractual and subject to a post-appointment capability assessment, with awards determined by a moderation panel in line with the Government Digital and Data Capability Framework. Contract Type: Permanent Working Pattern: This post is available on a full time, part time or job share basis, and flexible working hours can be accommodated. Location: Darlington (Feethams House) only Do you want to be part of a friendly and collaborative team and provide overall leadership and management of the Service Desk team, including line management responsibility for Service Desk Analysts. If so, then read on! About the Team The Financial Analytics Control and Technology (FACT) team is a friendly and collaborative team that sits within HM Treasury's Public Spending Group and prides itself in developing professional expertise and working collaboratively with its wide range of partners. It provides financial reporting analytics, data management, training, business analysis and service improvement services to wider government. To enable these services the team manages and supports the Online System for Central Accounting and Reporting (OSCAR). OSCAR is an IBM Cognos based, cross-government system which contains a detailed, multi-year analysis of departmental spending and from which the Whole of Governments Accounts (WGA), Supply Estimates and other key outputs are produced. OSCAR's main objectives are to: Be the single source for reliable, real time financial information for government. Increase our analytics and insight capability to support decision making. Enable the modernisation and standardisation of financial accounting and reporting. Reduce the time taken to produce statutory publications. Be capable of future development and expansion (e.g., to new datasets). FACT comprises around 12 members of staff and provides exposure to colleagues across the breadth of the government finance function. The team fully supports learning, development and growth. The key responsibilities of the post-holder will be: OSCAR is His Majesty's Online System for Central Accounting and Reporting. It has 1800 end-users, and they require a proficient service desk facility responsible for prioritising, allocating and resolving all service-related tickets to our other OSCAR suppliers for resolution. This service desk is currently provided by an external service provider, and the post holder would lead the successful transition of that incumbent service to a new in-house team. This role directs day-to-day functions, making sure users and business teams receive the support required. They deliver excellent customer service and promote user happiness. The role reports to a Senior IT Service Manager and will have line management responsibility of the service desk analysts. On a typical day you will Customer Support and Service Delivery Lead the delivery of Service Desk operations, ensuring incidents, service requests and changes are managed effectively in line with agreed service management processes and standards. Take overall accountability for the Service Desk's performance, ensuring services meet established service level agreements (SLAs), critical metrics, and business requirements. Coordinate the management of major incidents, ensuring seamless collaboration among resolver groups and timely communication with collaborators. Stakeholder and Customer Relationship Management Build and maintain strong relationships with stakeholders, customers, suppliers and delivery teams to ensure a high-quality, user-focused service. Act as the primary escalation point for high-impact issues, ensuring stakeholders are appropriately engaged and informed throughout. Represent the Service Desk in governance forums and senior collaborator discussions, providing clear updates on operational efficiency and issues. Reporting, Records and Knowledge Management Own and ensure the integrity of service management data, including incidents, requests, assets and performance information. Use customer feedback, performance data and operational insights to identify service gaps and opportunities for improvement. Ensure audit, governance and compliance requirements are met across all Service Desk processes and records. Leadership, Resourcing and Continuous Improvement Provide overall leadership and management of the Service Desk team, including line management responsibility for Service Desk Analysts. Handle workforce planning, rota design and resource allocation to ensure effective service coverage and resilience. Establish team capability through coaching, mentoring and development, fostering a high-performing and user focused culture. Service Strategy, Governance and Supplier Management Ensure alignment to IT operations frameworks (e.g. ITIL), embedding guideline across incident, problem, change and service management areas. Stay informed of industry developments and emerging technologies, finding opportunities to enhance service capability and efficiency. The role will require technical ability: Demonstrable understanding of ITIL practices, including incident, problem, change and service level management Strong understanding of IT service delivery frameworks and operating models Experience using ITSM tools (e.g. Jira Service Management or similar) to handle service performance and operations Understanding of supplier management and multi-team service delivery environments Qualifications: SIAM Foundation - If you do not hold the qualification, you should be willing to achieve it within 12 months of joining if successful. ITIL v4 (or v5) Foundation - Required on application About You We want you to have the ability to deliver a high-quality IT support service by setting clear standards, ensuring accurate prioritisation of working and driving consistent outcomes that meet user and business needs as well as being able to pro-actively identify improvement opportunities. We would like you to be able to demonstrate leadership by setting clear direction and standards for service delivery, supporting colleagues to understand priorities and contribute to share objectives. It's essential that you have experience of leading an IT Service Desk team to deliver a user centric service, focussed on quality and continuous improvement. Some of the Benefits our people love! 25 days annual leave (rising to 30 after 5 years), plus 8 public holidays and the King's birthday (unless you have a legacy arrangement as an existing Civil Servant). Additionally, we operate flexitime systems, allowing employees to take up to an additional 2 days off each month Flexible working patterns (part-time, job-share, condensed hours) Generous parental and adoption leave packages Access to a generous Defined Benefit pension scheme with employer contributions of 28% Access to a cycle-to-work salary sacrifice scheme and season ticket advances A range of active staff networks, based around interests (e.g. analysts, music society, sports and social club) and diversity For more information about the role and how to apply, please follow the apply link.
Hays
Interim Financial Reporting and BI Analyst
Hays Leeds, Yorkshire
Interim Financial Reporting & BI Analyst role in Leeds, £400 - £500 per day Outside IR35 Financial Reporting & BI Analyst Power BI expertise essential Interim Leeds (3 days office-based) 6 Months +£400 - £500 per day Outside IR35 Your new companyOur client is a fast-growing UK manufacturing business, operating in a production-led environment and currently going through a period of continued growth and transformation. Following the recent implementation of a new ERP system, the business is investing in its finance and data capability to support better insight and decision-making. This is an exciting time to join a company where data, reporting and analysis are becoming central to how the finance function supports the wider business. Your new roleThis is a newly created, interim role and a key hire within the finance function.You will sit at the intersection of finance, data and operations, taking ownership of Power BI reporting, dashboard development and business insight. The role is hands-on and autonomous, with responsibility for building and delivering high-quality reporting that supports financial performance and operational decision-making. Duties include: Designing, building and owning Power BI dashboards and reportsTurning ERP and production data into clear, actionable insightBuild and maintain robust data models to support reporting and forecastingDevelop self-service reportingWork closely with Finance, Commercial and Operational teams to define reporting requirementsSupport pricing, margin improvement, cost analysis and FP&A activitiesSupporting margin, cost and performance analysisWorking with stakeholders to define reporting requirementsPartnering with external consultants supporting BI and data developmentEnabling users across the business to access and interpret reporting What you'll need to succeedPower BI dashboard and report creation is central to this role. You will be responsible for designing, building and owning high-quality Power BI reporting that supports financial, operational and commercial decision-making across the business. This role requires a confident, hands-on analyst who combines strong technical capability with a solid finance background and the ability to translate data into meaningful insight. Strong, hands-on experience building Power BI reports and dashboards end to endProven capability in data modelling to support robust, scalable reportingA finance background (qualified, part-qualified or QBE)Solid understanding of margins, costs and performance driversExperience working with ERP-based dataExposure to manufacturing or production environments, including stock or WIPCollaborative, proactive and comfortable working cross-functionally with finance and non-finance teamsAbility to work independently and take ownership of reporting outputsConfidence explaining what the data means and how it supports business decisionsExposure to data warehousing environments desirable What you'll get in returnThis is an excellent opportunity to join a growing organisation at an exciting point in its development. The role offers real ownership, visibility and the chance to make a meaningful impact within the finance function, using modern reporting tools to support business decision-making. A competitive daily rate from £400 - £500 outside IR35 and benefits packageHybrid working, with an office-based presence requiredAn opportunity to play an integral role in the finance functionOwnership and influence across reporting and analyticsExposure to senior stakeholders and operational decision-makingModern tooling, with Power BI at the coreClear scope to grow with the business
Jun 27, 2026
Seasonal
Interim Financial Reporting & BI Analyst role in Leeds, £400 - £500 per day Outside IR35 Financial Reporting & BI Analyst Power BI expertise essential Interim Leeds (3 days office-based) 6 Months +£400 - £500 per day Outside IR35 Your new companyOur client is a fast-growing UK manufacturing business, operating in a production-led environment and currently going through a period of continued growth and transformation. Following the recent implementation of a new ERP system, the business is investing in its finance and data capability to support better insight and decision-making. This is an exciting time to join a company where data, reporting and analysis are becoming central to how the finance function supports the wider business. Your new roleThis is a newly created, interim role and a key hire within the finance function.You will sit at the intersection of finance, data and operations, taking ownership of Power BI reporting, dashboard development and business insight. The role is hands-on and autonomous, with responsibility for building and delivering high-quality reporting that supports financial performance and operational decision-making. Duties include: Designing, building and owning Power BI dashboards and reportsTurning ERP and production data into clear, actionable insightBuild and maintain robust data models to support reporting and forecastingDevelop self-service reportingWork closely with Finance, Commercial and Operational teams to define reporting requirementsSupport pricing, margin improvement, cost analysis and FP&A activitiesSupporting margin, cost and performance analysisWorking with stakeholders to define reporting requirementsPartnering with external consultants supporting BI and data developmentEnabling users across the business to access and interpret reporting What you'll need to succeedPower BI dashboard and report creation is central to this role. You will be responsible for designing, building and owning high-quality Power BI reporting that supports financial, operational and commercial decision-making across the business. This role requires a confident, hands-on analyst who combines strong technical capability with a solid finance background and the ability to translate data into meaningful insight. Strong, hands-on experience building Power BI reports and dashboards end to endProven capability in data modelling to support robust, scalable reportingA finance background (qualified, part-qualified or QBE)Solid understanding of margins, costs and performance driversExperience working with ERP-based dataExposure to manufacturing or production environments, including stock or WIPCollaborative, proactive and comfortable working cross-functionally with finance and non-finance teamsAbility to work independently and take ownership of reporting outputsConfidence explaining what the data means and how it supports business decisionsExposure to data warehousing environments desirable What you'll get in returnThis is an excellent opportunity to join a growing organisation at an exciting point in its development. The role offers real ownership, visibility and the chance to make a meaningful impact within the finance function, using modern reporting tools to support business decision-making. A competitive daily rate from £400 - £500 outside IR35 and benefits packageHybrid working, with an office-based presence requiredAn opportunity to play an integral role in the finance functionOwnership and influence across reporting and analyticsExposure to senior stakeholders and operational decision-makingModern tooling, with Power BI at the coreClear scope to grow with the business
Bank of China (UK) Limited
Management Reporting Analyst - Mandarin Speaking
Bank of China (UK) Limited
Financial Management department is in charge of planning, organizing, directing and controlling the financial activities of the bank. The department performs a variety of financial functions, including accounting and financial reporting, fixed assets and expenses management, budget and management reporting, taxation (indirect and direct), regulatory reporting and treasury (asset and liability management). As a Management Reporting Analyst - Mandarin Speaking, you will be responsible for the preparation and submission of various Management Information (MI) reports to Financial Management department, other departments in the Bank, the Management Team and the Board for the Bank's London Branch and UK subsidiary. You will play an important role in providing accurate and sound management reporting to assist with key decision making. This is a full time permanent position. Key responsibilities Ensure accurate reports to Head Office, including monthly financial analysis reports and expense reports, and resolve follow-up queries Prepare various internal financial analysis reports, including daily variance dashboard, profit-by-client analysis, swap analysis, Net Interest Income (NII)/Net Interest Margin (NIM) analysis by department, and departmental expense analysis report for Senior Management Support with income/profit forecasting and budgeting tasks Prepare and manage AOC (Advisory and Oversight Committee) reports, ensuring compliance and accuracy for audit purposes Ensure continuous improvement of processes and controls through critical assessment of existing workflows and effective implementation of procedural changes Build effective working relationships with the wider Bank as well as within the team, including mentoring junior staff members Support with Management Information (MI) automation projects to support decision-making through financial analysis and insights Support the department to improve policies and procedures Requirements Degree educated in Finance, Accounting, Business or relevant subjects Qualified/partly Qualified accountant (ACA, ACCA, CIMA) Proven track record in similar business area preferably within Financial Services or Banking Demonstrated experience in Management Accounting Excellent English and Mandarin communication skills Proficient in MS Office particularly in the use of Excel, Access and PowerPoint Excellent stakeholder management skills Excellent logical and analytical skills Able to work in a fast paced environment Team player Attention to detail Having a presence in the UK for more than 90 years, Bank of China London Branch has been providing an excellent financial service to the market and maintain its competitive edge as an international bank operated in the UK. It has employees in over 33 countries, and it is one of the most internationalised overseas branch in the Bank of China Group. The Bank values the diversity of its employees and aims to create an inclusive environment where everyone can speak up and enjoy the equal opportunities to grow both personally and professionally.
Jun 27, 2026
Full time
Financial Management department is in charge of planning, organizing, directing and controlling the financial activities of the bank. The department performs a variety of financial functions, including accounting and financial reporting, fixed assets and expenses management, budget and management reporting, taxation (indirect and direct), regulatory reporting and treasury (asset and liability management). As a Management Reporting Analyst - Mandarin Speaking, you will be responsible for the preparation and submission of various Management Information (MI) reports to Financial Management department, other departments in the Bank, the Management Team and the Board for the Bank's London Branch and UK subsidiary. You will play an important role in providing accurate and sound management reporting to assist with key decision making. This is a full time permanent position. Key responsibilities Ensure accurate reports to Head Office, including monthly financial analysis reports and expense reports, and resolve follow-up queries Prepare various internal financial analysis reports, including daily variance dashboard, profit-by-client analysis, swap analysis, Net Interest Income (NII)/Net Interest Margin (NIM) analysis by department, and departmental expense analysis report for Senior Management Support with income/profit forecasting and budgeting tasks Prepare and manage AOC (Advisory and Oversight Committee) reports, ensuring compliance and accuracy for audit purposes Ensure continuous improvement of processes and controls through critical assessment of existing workflows and effective implementation of procedural changes Build effective working relationships with the wider Bank as well as within the team, including mentoring junior staff members Support with Management Information (MI) automation projects to support decision-making through financial analysis and insights Support the department to improve policies and procedures Requirements Degree educated in Finance, Accounting, Business or relevant subjects Qualified/partly Qualified accountant (ACA, ACCA, CIMA) Proven track record in similar business area preferably within Financial Services or Banking Demonstrated experience in Management Accounting Excellent English and Mandarin communication skills Proficient in MS Office particularly in the use of Excel, Access and PowerPoint Excellent stakeholder management skills Excellent logical and analytical skills Able to work in a fast paced environment Team player Attention to detail Having a presence in the UK for more than 90 years, Bank of China London Branch has been providing an excellent financial service to the market and maintain its competitive edge as an international bank operated in the UK. It has employees in over 33 countries, and it is one of the most internationalised overseas branch in the Bank of China Group. The Bank values the diversity of its employees and aims to create an inclusive environment where everyone can speak up and enjoy the equal opportunities to grow both personally and professionally.
Yolk Recruitment
Business Analyst
Yolk Recruitment Bristol, Gloucestershire
Business Analyst Bristol Hybrid Working 50,000 + Benefits We're working with a growing wealth management and financial advice business that is investing heavily in improving how it operates, serves clients and supports advisers. As part of this investment, they are building a dedicated Business Analysis & Change function and are looking to appoint a Business Analyst who understands how a financial advice business works in practice. This is not a highly technical Business Analyst position. Instead, we're looking for someone who can identify opportunities to improve processes, challenge existing ways of working and help deliver meaningful change across the adviser and client journey. You'll work closely with advisers, paraplanners, operations teams and senior stakeholders to understand current processes, identify inefficiencies and support projects from initial discovery through to successful implementation. What You'll Be Doing Working with stakeholders across the business to understand challenges and identify improvement opportunities Mapping current and future state processes Supporting project discovery and requirements gathering activities Helping shape and improve adviser, client and operational journeys Producing meaningful management information and business insights Supporting the development and enhancement of the firm's client portal Assisting with testing, implementation and change adoption activities Working closely with technology teams to ensure business requirements are clearly understood What We're Looking For Experience within a Financial Advice, Wealth Management or Financial Planning business Strong understanding of adviser and client journeys Experience improving business processes and operational efficiency Excellent stakeholder engagement and communication skills Ability to challenge constructively and identify practical solutions Strong organisational skills and attention to detail We'd Particularly Like To Speak To Business Analysts within Wealth Management Business Change Analysts Operational Improvement Analysts Senior Paraplanners who have been heavily involved in process improvement or change projects Practice or Operations professionals who have delivered business improvement initiatives Nice To Have Power BI, Excel or MI reporting experience Exposure to CRM systems, adviser platforms or client portals Knowledge of FCA-regulated environments and Consumer Duty Experience supporting business change or transformation projects What's On Offer Opportunity to join a newly established Business Analysis & Change function Significant exposure to senior leadership and strategic initiatives Genuine opportunity to influence how the business operates Hybrid working with approximately two days per week in the office Competitive salary, benefits package and long-term career development Ready to Apply? Contact Jack Winder to find out more. Please apply with a CV and a cover letter outlining why you're perfect for the role. Know someone great for the job? We offer a referral scheme-just get in touch! Note: We do our best to respond to every application, but due to volume, we can't always guarantee it. If you haven't heard back within 7 days, unfortunately, you haven't been successful this time. Keep an eye on our site for new opportunities!
Jun 27, 2026
Full time
Business Analyst Bristol Hybrid Working 50,000 + Benefits We're working with a growing wealth management and financial advice business that is investing heavily in improving how it operates, serves clients and supports advisers. As part of this investment, they are building a dedicated Business Analysis & Change function and are looking to appoint a Business Analyst who understands how a financial advice business works in practice. This is not a highly technical Business Analyst position. Instead, we're looking for someone who can identify opportunities to improve processes, challenge existing ways of working and help deliver meaningful change across the adviser and client journey. You'll work closely with advisers, paraplanners, operations teams and senior stakeholders to understand current processes, identify inefficiencies and support projects from initial discovery through to successful implementation. What You'll Be Doing Working with stakeholders across the business to understand challenges and identify improvement opportunities Mapping current and future state processes Supporting project discovery and requirements gathering activities Helping shape and improve adviser, client and operational journeys Producing meaningful management information and business insights Supporting the development and enhancement of the firm's client portal Assisting with testing, implementation and change adoption activities Working closely with technology teams to ensure business requirements are clearly understood What We're Looking For Experience within a Financial Advice, Wealth Management or Financial Planning business Strong understanding of adviser and client journeys Experience improving business processes and operational efficiency Excellent stakeholder engagement and communication skills Ability to challenge constructively and identify practical solutions Strong organisational skills and attention to detail We'd Particularly Like To Speak To Business Analysts within Wealth Management Business Change Analysts Operational Improvement Analysts Senior Paraplanners who have been heavily involved in process improvement or change projects Practice or Operations professionals who have delivered business improvement initiatives Nice To Have Power BI, Excel or MI reporting experience Exposure to CRM systems, adviser platforms or client portals Knowledge of FCA-regulated environments and Consumer Duty Experience supporting business change or transformation projects What's On Offer Opportunity to join a newly established Business Analysis & Change function Significant exposure to senior leadership and strategic initiatives Genuine opportunity to influence how the business operates Hybrid working with approximately two days per week in the office Competitive salary, benefits package and long-term career development Ready to Apply? Contact Jack Winder to find out more. Please apply with a CV and a cover letter outlining why you're perfect for the role. Know someone great for the job? We offer a referral scheme-just get in touch! Note: We do our best to respond to every application, but due to volume, we can't always guarantee it. If you haven't heard back within 7 days, unfortunately, you haven't been successful this time. Keep an eye on our site for new opportunities!
Hays Technology
Senior Business System Analyst
Hays Technology
We have an excellent contract job opportunity for a Senior Business System Analyst for one of our clients. Contract - 6 Months (with a high possibility to extend) Location - Glasgow Hybrid - 3 Days On-site Pay - Attractive Daily Rate (Outside IR35) Position Summary: "The role requires a minimum of 3 days per week in the Glasgow office (must have) 10+ years of Business System Analyst experience, including 7+ years in technical environments. (must have) Demonstrated flexible approach to managing late requirements & scope changes. (must have) Ability to work with a wide range of business and technical stakeholders to identify interdependencies and facilitate change and develop Stakeholder Comms. (must have) Ability to identify non-functional requirements (e.g. security, release strategy etc) (must have) Can work closely with business stakeholders to deliver. (must have) Experience of using recognised business analysis tools (Microsoft Visio, Draw.IO, JIRA, Confluence etc) and techniques. (good to have - should be able to adapt quickly) Strong technical knowledge of APIs, system integrations, data mapping, SQL, PL/SQL, MongoDB, DynamoDB, JSON, CSV and MuleSoft. (good to have) Experience working with data intensive, web services and cloud migration projects. (good to have) The role requires strong hands-on experience in data analysis, including working with diverse data sources (Oracle, SQL, MongoDB, DynamoDB, Excel, JSON, CSV), designing data flows and transformations, producing sequence diagrams, and documenting source-to-target mappings as part of HLDS creation. (must have) In-depth knowledge of the Student Loans Company (SLC) domain, including systems, operational processes, and capabilities. (good to have) In-depth knowledge of the UK Student loan system for PGNI (Postgraduate Loan Northern Ireland), PG (Postgraduate Loan), UG (Undergraduate Loan) for part-time and full-time. (good to have) Strong familiarity with the Student Loan System, including multi-product and multi-domicile configurations and interconnectivity dependency to other GOVs like HMPO DVA, HMRC etc. and its underlying technology stack. (good to have) Experience in Agile delivery environments using the SCRUM framework. (must have) Comfortable working in fast-paced settings with tight deadlines and changing priorities. (must have) Proven experience collaborating with cross-functional teams, including product owners, developers, and testers. (must have) Hands on analyst who can work closely with developers to evolve workable solutions (must have) Can demonstrate persistence and tenacity in chasing stakeholders, tracking & closing down tasks. (must have) Excellent analytical, communication, and leadership skills. (must have) Significant on-site client-facing experience is essential. (must have)" What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jun 27, 2026
Contractor
We have an excellent contract job opportunity for a Senior Business System Analyst for one of our clients. Contract - 6 Months (with a high possibility to extend) Location - Glasgow Hybrid - 3 Days On-site Pay - Attractive Daily Rate (Outside IR35) Position Summary: "The role requires a minimum of 3 days per week in the Glasgow office (must have) 10+ years of Business System Analyst experience, including 7+ years in technical environments. (must have) Demonstrated flexible approach to managing late requirements & scope changes. (must have) Ability to work with a wide range of business and technical stakeholders to identify interdependencies and facilitate change and develop Stakeholder Comms. (must have) Ability to identify non-functional requirements (e.g. security, release strategy etc) (must have) Can work closely with business stakeholders to deliver. (must have) Experience of using recognised business analysis tools (Microsoft Visio, Draw.IO, JIRA, Confluence etc) and techniques. (good to have - should be able to adapt quickly) Strong technical knowledge of APIs, system integrations, data mapping, SQL, PL/SQL, MongoDB, DynamoDB, JSON, CSV and MuleSoft. (good to have) Experience working with data intensive, web services and cloud migration projects. (good to have) The role requires strong hands-on experience in data analysis, including working with diverse data sources (Oracle, SQL, MongoDB, DynamoDB, Excel, JSON, CSV), designing data flows and transformations, producing sequence diagrams, and documenting source-to-target mappings as part of HLDS creation. (must have) In-depth knowledge of the Student Loans Company (SLC) domain, including systems, operational processes, and capabilities. (good to have) In-depth knowledge of the UK Student loan system for PGNI (Postgraduate Loan Northern Ireland), PG (Postgraduate Loan), UG (Undergraduate Loan) for part-time and full-time. (good to have) Strong familiarity with the Student Loan System, including multi-product and multi-domicile configurations and interconnectivity dependency to other GOVs like HMPO DVA, HMRC etc. and its underlying technology stack. (good to have) Experience in Agile delivery environments using the SCRUM framework. (must have) Comfortable working in fast-paced settings with tight deadlines and changing priorities. (must have) Proven experience collaborating with cross-functional teams, including product owners, developers, and testers. (must have) Hands on analyst who can work closely with developers to evolve workable solutions (must have) Can demonstrate persistence and tenacity in chasing stakeholders, tracking & closing down tasks. (must have) Excellent analytical, communication, and leadership skills. (must have) Significant on-site client-facing experience is essential. (must have)" What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Akkodis
Senior BI Analyst (Tableau and SQL)
Akkodis City, Manchester
Senior BI Analyst (Tableau and SQL) 45,000 - 60,000 + extensive benefits Full Time / Permanent Manchester / Hybrid (2-3 days a week in the office) The Company My client are a well-established and innovative digital agency who deliver strategic consultancy, web development, and digital marketing to an impressive portfolio of high profile clients. The Role This is a growth related opportunity for an experienced Senior BI Analyst who is looking for a role where they can genuinely make a big impact in a short space of time. The Senior BI Analyst will take ownership of a cloud-based data infrastructure and reporting ecosystem playing a critical role in transforming fragmented data into trusted, structured systems that power decision-making across the business. This is a hybrid role working from my client's Manchester City Centre head office 2-3 days a week. Skills and Experience required Must be a proven BI Analyst with strong technical expertise and a natural curiosity for data. Must be a self-starter who loves getting stuck in and has a real passion for finding solutions. It is essential to have proven commercial experience using Tableau to build dashboards and reports. Must also have strong SQL skills and be comfortable writing and editing SQL queries to manipulate and extract data. Any experience working with cloud-based tools like Google Sheets or HubSpot would be great but are not essential and can be learned. Please apply via the advert or contact (url removed) for more information. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Jun 27, 2026
Full time
Senior BI Analyst (Tableau and SQL) 45,000 - 60,000 + extensive benefits Full Time / Permanent Manchester / Hybrid (2-3 days a week in the office) The Company My client are a well-established and innovative digital agency who deliver strategic consultancy, web development, and digital marketing to an impressive portfolio of high profile clients. The Role This is a growth related opportunity for an experienced Senior BI Analyst who is looking for a role where they can genuinely make a big impact in a short space of time. The Senior BI Analyst will take ownership of a cloud-based data infrastructure and reporting ecosystem playing a critical role in transforming fragmented data into trusted, structured systems that power decision-making across the business. This is a hybrid role working from my client's Manchester City Centre head office 2-3 days a week. Skills and Experience required Must be a proven BI Analyst with strong technical expertise and a natural curiosity for data. Must be a self-starter who loves getting stuck in and has a real passion for finding solutions. It is essential to have proven commercial experience using Tableau to build dashboards and reports. Must also have strong SQL skills and be comfortable writing and editing SQL queries to manipulate and extract data. Any experience working with cloud-based tools like Google Sheets or HubSpot would be great but are not essential and can be learned. Please apply via the advert or contact (url removed) for more information. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Adria Solutions Ltd
Senior Business Analyst
Adria Solutions Ltd City, Manchester
Senior Business Analyst Are you ready to join a forward-thinking, people-centred digital financial services business? My client is looking for a passionate Senior Business Analyst to play a pivotal role in their journey. You ll be part of a collaborative, multi-disciplinary team, working closely with developers, product owners, and stakeholders to shape and deliver user-centred outcomes. This role goes beyond process analysis it s about driving business value, improving customer experiences, and helping shape the future of digital banking. The ideal candidate must demonstrate real passion for business analysis and have problem-solving at their core. Experience in user stories and stakeholder management is assumed for a senior role and is considered baseline not a differentiator. Key Responsibilities: Analyse and define requirements to deliver clear business outcomes Create user stories, acceptance criteria, and support UAT Collaborate with internal stakeholders and third parties Lead workshops, planning sessions and facilitate cross-functional collaboration Maintain momentum through Agile delivery and evolve processes where needed What We re Looking For: Proven experience as a Business Analyst in fast-paced environments Strong Agile delivery knowledge and hands-on experience with tools like JIRA Excellent communication, facilitation, and stakeholder engagement skills Ability to think critically, solve complex problems, and challenge constructively Experience working on digital products or within financial services is highly desirable What You ll Get: Hybrid working model, 2 days office based. Employee benefits scheme and wellness initiatives Continuous learning and development support Enhanced maternity/paternity pay Onsite parking, snacks, and social culture A genuinely inclusive, innovative, and supportive team If you're a curious, driven Business Analyst who enjoys working in a dynamic digital environment, this is a fantastic opportunity to make a real impact. Interested? Please Click Apply Now! Senior Business Analyst
Jun 27, 2026
Full time
Senior Business Analyst Are you ready to join a forward-thinking, people-centred digital financial services business? My client is looking for a passionate Senior Business Analyst to play a pivotal role in their journey. You ll be part of a collaborative, multi-disciplinary team, working closely with developers, product owners, and stakeholders to shape and deliver user-centred outcomes. This role goes beyond process analysis it s about driving business value, improving customer experiences, and helping shape the future of digital banking. The ideal candidate must demonstrate real passion for business analysis and have problem-solving at their core. Experience in user stories and stakeholder management is assumed for a senior role and is considered baseline not a differentiator. Key Responsibilities: Analyse and define requirements to deliver clear business outcomes Create user stories, acceptance criteria, and support UAT Collaborate with internal stakeholders and third parties Lead workshops, planning sessions and facilitate cross-functional collaboration Maintain momentum through Agile delivery and evolve processes where needed What We re Looking For: Proven experience as a Business Analyst in fast-paced environments Strong Agile delivery knowledge and hands-on experience with tools like JIRA Excellent communication, facilitation, and stakeholder engagement skills Ability to think critically, solve complex problems, and challenge constructively Experience working on digital products or within financial services is highly desirable What You ll Get: Hybrid working model, 2 days office based. Employee benefits scheme and wellness initiatives Continuous learning and development support Enhanced maternity/paternity pay Onsite parking, snacks, and social culture A genuinely inclusive, innovative, and supportive team If you're a curious, driven Business Analyst who enjoys working in a dynamic digital environment, this is a fantastic opportunity to make a real impact. Interested? Please Click Apply Now! Senior Business Analyst
IntaPeople
Data Engineer 6 months
IntaPeople
Data Engineer Hybrid South Wales 6 months initially IntaPeople are excited to be appointed to recruit an experienced Data Engineer for a team that needs additional project resource for an interim period of time. You will be joining a small data team in this area of the business which will work with external partners to build out the organisations data capability offering. As a Senior Data Engineer, you will be responsible for designing, building, and maintaining robust, scalable, and secure data pipelines and platform that enable them to make data -driven decisions. You ll work closely with the Head of Data Engineering to grow out this data function with the recruitment of further data engineering colleagues. You ll be exposed to a wide range of projects that include internal and external suppliers. Essential Skills Proven experience as a Data Engineer Experience with Azure Data Factory, Databricks, or Apache Spark, following modern ETL/ELT principles. Experience of using programming languages such as Python, Scala and SQL. Demonstrable knowledge of data modelling and data warehousing within platforms such as Azure. Practical experience with Microsoft Azure services, including Azure Data Lake (Gen2), Synapse, Event Hubs, and Cosmos DB, within scalable cloud -based architectures. Experience in using Git, Azure DevOps, or GitHub Actions for version control, CI/CD, and collaborative data delivery. Robust understanding of data governance, data quality, and metadata management. Experience of communicating technical information and data to a non-technical audience and working collaboratively with analysts, architects, and product owners to deliver data solutions that meet user and organisational needs. Key Responsibilities (at a glance): Lead on the introduction of foundational data management capabilities to improve trust, accessibility, and efficiency in an organisation that has limited data management capability, lacks data management practices, including governance, metadata standards, and quality controls. Design, implement, and optimise physical data models that align with pipeline architecture, by using the approach that ensures efficient query performance, scalable storage, and robust integration and delivers adaptable and resource -efficient data processing, meeting the organisation s evolving analytical and operational demands. Work closely with data analysts, architects, devops Engineers, and business stakeholders through regular communication and collaborative planning to ensure data solutions are closely aligned with business objectives and effectively meet user needs. Transform raw data into meaningful insights by developing and maintaining tailored ETL (Extract, Transform, Load) processes enabling customised processes, empowering stakeholders to make informed decisions based on high-quality, processed information Managing the aspirations of a variety of stakeholders to enable successful project delivery can be challenging, especially when their priorities may differ or even conflict and require reconciliation to meet business and project needs. Role overview Senior Data Engineer To come in and hit the ground running and start delivering quickly Expected 6-month project (with potential for extension or even temp to perm for the right candidate) To be based in their modern offices 2 days per week with the wider team A chance to truly contribute to large scale digitalisation projects within Wales. Start date asap Interviews likely to commence w/c 15th onwards IR35 status to be determined For more information click APPLY now or for a confidential chat call Nathan Handley on (phone number removed). This role is commutable from Swansea, Bridgend, Cardiff, Newport and Bristol.
Jun 27, 2026
Contractor
Data Engineer Hybrid South Wales 6 months initially IntaPeople are excited to be appointed to recruit an experienced Data Engineer for a team that needs additional project resource for an interim period of time. You will be joining a small data team in this area of the business which will work with external partners to build out the organisations data capability offering. As a Senior Data Engineer, you will be responsible for designing, building, and maintaining robust, scalable, and secure data pipelines and platform that enable them to make data -driven decisions. You ll work closely with the Head of Data Engineering to grow out this data function with the recruitment of further data engineering colleagues. You ll be exposed to a wide range of projects that include internal and external suppliers. Essential Skills Proven experience as a Data Engineer Experience with Azure Data Factory, Databricks, or Apache Spark, following modern ETL/ELT principles. Experience of using programming languages such as Python, Scala and SQL. Demonstrable knowledge of data modelling and data warehousing within platforms such as Azure. Practical experience with Microsoft Azure services, including Azure Data Lake (Gen2), Synapse, Event Hubs, and Cosmos DB, within scalable cloud -based architectures. Experience in using Git, Azure DevOps, or GitHub Actions for version control, CI/CD, and collaborative data delivery. Robust understanding of data governance, data quality, and metadata management. Experience of communicating technical information and data to a non-technical audience and working collaboratively with analysts, architects, and product owners to deliver data solutions that meet user and organisational needs. Key Responsibilities (at a glance): Lead on the introduction of foundational data management capabilities to improve trust, accessibility, and efficiency in an organisation that has limited data management capability, lacks data management practices, including governance, metadata standards, and quality controls. Design, implement, and optimise physical data models that align with pipeline architecture, by using the approach that ensures efficient query performance, scalable storage, and robust integration and delivers adaptable and resource -efficient data processing, meeting the organisation s evolving analytical and operational demands. Work closely with data analysts, architects, devops Engineers, and business stakeholders through regular communication and collaborative planning to ensure data solutions are closely aligned with business objectives and effectively meet user needs. Transform raw data into meaningful insights by developing and maintaining tailored ETL (Extract, Transform, Load) processes enabling customised processes, empowering stakeholders to make informed decisions based on high-quality, processed information Managing the aspirations of a variety of stakeholders to enable successful project delivery can be challenging, especially when their priorities may differ or even conflict and require reconciliation to meet business and project needs. Role overview Senior Data Engineer To come in and hit the ground running and start delivering quickly Expected 6-month project (with potential for extension or even temp to perm for the right candidate) To be based in their modern offices 2 days per week with the wider team A chance to truly contribute to large scale digitalisation projects within Wales. Start date asap Interviews likely to commence w/c 15th onwards IR35 status to be determined For more information click APPLY now or for a confidential chat call Nathan Handley on (phone number removed). This role is commutable from Swansea, Bridgend, Cardiff, Newport and Bristol.
URENCO UK Ltd
Time and Attendance System Analyst
URENCO UK Ltd Capenhurst, Cheshire
Help us to make a world of difference Urenco is a global leader in the production of low carbon energy. We work at the cutting edge of the transition to a sustainable, net zero world. We re looking for a fixed term contract Time and Attendance System Analyst. Based at our Capenhurst site you ll provide comprehensive support for the Time and Attendance system, from initial implementation to successful ongoing adoption of the system at Capenhurst. The Time and Attendance System Coordinator plays a crucial role in maintaining the integrity and efficiency of the organisation's time-tracking processes, contributing to smooth operations, informing Senior Management in their understanding of hours worked, accurate payroll management and activity costings. At Urenco we re committed to giving you opportunities to be your best. If you feel you meet some, but not all of what we're looking for, please still apply. We believe in embracing the passion and potential of our people, and to achieve this we offer market leading training and development experiences. Along with the opportunity to be mentored and coached by some of the smartest minds in the industry. What you ll do: Providing pragmatic and useful advice, guidance and support to the Time and Attendance process, working with the Time and Attendance Manager, across the following work fronts: System development and maintenance Reporting including time, job costing, absence and holidays Communications Process and Training development, amendment, roll out Continuous Improvement of all of the above. Support the development and implementation of solutions and processes which are: a fit for purpose take the best from both internal and external working ensure compliance with legislative, regulatory and company policy standards are practical to apply across Capenhurst. Provide day-to-day co-ordination and support to Time and Attendance System deliverables, including but not limited to scheduling briefings / focus groups / workshops, collating and synthesising feedback, producing summary insights and driving actions and delivery of improvements. Work collaboratively with colleagues to identify improvement opportunities and sharing of best practices across Time and Attendance Systems. Maintain delivery plans, system risk assessments and status reports to effectively support management of the Time and Attendance Business system and reporting Be a driver for change, providing a positive influence across Capenhurst in terms of Time and Attendance, standards and behaviours. Identify business risks and barriers to change adoption and identify/manage mitigations. Support the development of clear roles and responsibilities for users, managers, project manager, departmental administrators etc, which include knowledge transfer, reinforcement, and the ongoing ownership and monitoring of successful role delivery. What do you need to thrive in this role? Expected to have diverse range of skills capable of delivering across a range of topics with understanding gained through business experience to date. Degree qualification may be useful, but not essential if equivalent relevant experience and skills can be demonstrated Expected to have diverse range of skills capable of delivering across a range of topics with understanding gained through business experience to date. Degree qualification may be useful, but not essential if equivalent relevant experience and skills can be demonstrated Experience of working with and administering business critical systems such as SAP etc. Experience of working with and influencing across different levels of the organisation (including department managers and the wider work force). Experience of working at and across the Capenhurst Site with an understanding of the ways of working and current challenges The ability to analyse, interpret and report necessary data to stakeholders Experience of acting as a liaison with the business in order to achieve cultural improvements and ensuring completeness and accuracy with the system and maintaining stakeholder confidence and engagement What can you expect from us? More than just a job, we offer a future. More than just a place to work, we provide an opportunity to prosper. As an employee of Urenco you will receive: Annual leave starting at 25 days, which increases by one day for every two years of service up to a maximum of 30 days. In addition, you will accrue 13 additional days off to be used flexibly. There s also a newly added scheme for buying and selling holiday, up to 5 days. A diverse range of family friendly policies. A generous bonus scheme. A defined contribution pension scheme; with up to 16% employer s contribution. Single private medical and dental cover. Flexible benefits package; including life assurance and income protection. In addition, you ll have an opportunity to purchase additional benefits that suit your lifestyle and take advantage of tax and NI savings. Education and training; we take pride in helping people learn and develop by supporting, accelerating and directing your learning. As well as the completion of mandatory health and safety courses, training packages will be offered to meet your specific needs. FTC duration until end October 2027 Security vetting Due to the nature of the industry that Urenco operates in, all personnel regardless of employment status working for Urenco are required to obtain security clearance at the level required for their role. Security clearances are assessed in accordance with regulations and official guidance issued by the relevant competent authorities for national security vetting. In certain circumstances, additional enhanced security clearance considerations apply to roles within Urenco owing to the particular activities that the Urenco Group undertakes in relation to uranium enrichment. Successful candidates will need to satisfy security requirements, and all offers of appointment are made subject to the successful approval of all checks initiated. Creating a diverse and inclusive workforce As a truly global company with a presence in the UK, USA, Germany, and the Netherlands, we know that our individual differences make us stronger. Putting people at the heart of our business, we strive to create an open and inclusive workplace that allows every voice to be heard and diversity to thrive. If you require any reasonable adjustments to the recruitment process, please let our talent acquisition team know. Because together, we are one Urenco. We are enriching the world. And enriching your future.
Jun 27, 2026
Contractor
Help us to make a world of difference Urenco is a global leader in the production of low carbon energy. We work at the cutting edge of the transition to a sustainable, net zero world. We re looking for a fixed term contract Time and Attendance System Analyst. Based at our Capenhurst site you ll provide comprehensive support for the Time and Attendance system, from initial implementation to successful ongoing adoption of the system at Capenhurst. The Time and Attendance System Coordinator plays a crucial role in maintaining the integrity and efficiency of the organisation's time-tracking processes, contributing to smooth operations, informing Senior Management in their understanding of hours worked, accurate payroll management and activity costings. At Urenco we re committed to giving you opportunities to be your best. If you feel you meet some, but not all of what we're looking for, please still apply. We believe in embracing the passion and potential of our people, and to achieve this we offer market leading training and development experiences. Along with the opportunity to be mentored and coached by some of the smartest minds in the industry. What you ll do: Providing pragmatic and useful advice, guidance and support to the Time and Attendance process, working with the Time and Attendance Manager, across the following work fronts: System development and maintenance Reporting including time, job costing, absence and holidays Communications Process and Training development, amendment, roll out Continuous Improvement of all of the above. Support the development and implementation of solutions and processes which are: a fit for purpose take the best from both internal and external working ensure compliance with legislative, regulatory and company policy standards are practical to apply across Capenhurst. Provide day-to-day co-ordination and support to Time and Attendance System deliverables, including but not limited to scheduling briefings / focus groups / workshops, collating and synthesising feedback, producing summary insights and driving actions and delivery of improvements. Work collaboratively with colleagues to identify improvement opportunities and sharing of best practices across Time and Attendance Systems. Maintain delivery plans, system risk assessments and status reports to effectively support management of the Time and Attendance Business system and reporting Be a driver for change, providing a positive influence across Capenhurst in terms of Time and Attendance, standards and behaviours. Identify business risks and barriers to change adoption and identify/manage mitigations. Support the development of clear roles and responsibilities for users, managers, project manager, departmental administrators etc, which include knowledge transfer, reinforcement, and the ongoing ownership and monitoring of successful role delivery. What do you need to thrive in this role? Expected to have diverse range of skills capable of delivering across a range of topics with understanding gained through business experience to date. Degree qualification may be useful, but not essential if equivalent relevant experience and skills can be demonstrated Expected to have diverse range of skills capable of delivering across a range of topics with understanding gained through business experience to date. Degree qualification may be useful, but not essential if equivalent relevant experience and skills can be demonstrated Experience of working with and administering business critical systems such as SAP etc. Experience of working with and influencing across different levels of the organisation (including department managers and the wider work force). Experience of working at and across the Capenhurst Site with an understanding of the ways of working and current challenges The ability to analyse, interpret and report necessary data to stakeholders Experience of acting as a liaison with the business in order to achieve cultural improvements and ensuring completeness and accuracy with the system and maintaining stakeholder confidence and engagement What can you expect from us? More than just a job, we offer a future. More than just a place to work, we provide an opportunity to prosper. As an employee of Urenco you will receive: Annual leave starting at 25 days, which increases by one day for every two years of service up to a maximum of 30 days. In addition, you will accrue 13 additional days off to be used flexibly. There s also a newly added scheme for buying and selling holiday, up to 5 days. A diverse range of family friendly policies. A generous bonus scheme. A defined contribution pension scheme; with up to 16% employer s contribution. Single private medical and dental cover. Flexible benefits package; including life assurance and income protection. In addition, you ll have an opportunity to purchase additional benefits that suit your lifestyle and take advantage of tax and NI savings. Education and training; we take pride in helping people learn and develop by supporting, accelerating and directing your learning. As well as the completion of mandatory health and safety courses, training packages will be offered to meet your specific needs. FTC duration until end October 2027 Security vetting Due to the nature of the industry that Urenco operates in, all personnel regardless of employment status working for Urenco are required to obtain security clearance at the level required for their role. Security clearances are assessed in accordance with regulations and official guidance issued by the relevant competent authorities for national security vetting. In certain circumstances, additional enhanced security clearance considerations apply to roles within Urenco owing to the particular activities that the Urenco Group undertakes in relation to uranium enrichment. Successful candidates will need to satisfy security requirements, and all offers of appointment are made subject to the successful approval of all checks initiated. Creating a diverse and inclusive workforce As a truly global company with a presence in the UK, USA, Germany, and the Netherlands, we know that our individual differences make us stronger. Putting people at the heart of our business, we strive to create an open and inclusive workplace that allows every voice to be heard and diversity to thrive. If you require any reasonable adjustments to the recruitment process, please let our talent acquisition team know. Because together, we are one Urenco. We are enriching the world. And enriching your future.
MERJE Ltd
Credit Risk Analyst
MERJE Ltd Grimsby, Lincolnshire
The Role A full-time permanent position within the Credit Risk team with an agreed flexible mixture of working from home and Head Office in Grimsby. Reporting directly to the Credit Risk Team Leader, the Credit Risk Analyst will be responsible for producing accurate analysis on a variety of key credit risk metrics and customer behaviours, helping shape and enhance the firm's credit and affordability strategy. The role involves collaborating with colleagues within the Credit Risk team and wider business on key projects designed to achieve sustainable growth with a customer focused approach. Key Responsibilities Extracting, manipulating and analysing data on the performance of key credit risk business metrics. Provide detailed and insightful solutions to drive performance and support credit risk and affordability decisions. Involvement in team projects to ensure both KPI and business strategies are met. Utilise both internal database sets and SAS database mining software, as well as external datasets including CRA data. Design and produce new management information and reporting to support business and risk requirements. Deliver clear, meaningful MI to senior stakeholders. Carry out broader data analysis to support lending strategy, risk appetite, and overall portfolio profitability. Respond to ad-hoc requests from around the business, investigating specific risk issues and providing insight to support business decisions. Key Skills and Attributes Strong data extraction and analysis skills with the ability to analyse and interpret large datasets. Strong organisational skills with the ability to manage multiple priorities and meet deadlines. Ability to translate complex analysis into clear, non-technical insights to present to senior leadership. Proficiency with using advanced analytics tools (e.g. SQL, SAS, Python) and recent experience working with large data sets. Proficiency with MS Office software (Excel, Word, PowerPoint, Power BI). Proactive approach to work and problem solving. Strong attention to detail and accuracy. Excellent written and verbal communication skills. Applicants must be located and eligible to work in the UK without sponsorship. Please note, should feedback not be received within 28 days, unfortunately your application has been unsuccessful. In applying for this role, you may be registered on our database so we can contact you about suitable opportunities in future. Your data will be managed in accordance with our Privacy Policy, which can be found on our website. If you would like this job advertisement in an alternative format, please contact MERJE directly.
Jun 27, 2026
Full time
The Role A full-time permanent position within the Credit Risk team with an agreed flexible mixture of working from home and Head Office in Grimsby. Reporting directly to the Credit Risk Team Leader, the Credit Risk Analyst will be responsible for producing accurate analysis on a variety of key credit risk metrics and customer behaviours, helping shape and enhance the firm's credit and affordability strategy. The role involves collaborating with colleagues within the Credit Risk team and wider business on key projects designed to achieve sustainable growth with a customer focused approach. Key Responsibilities Extracting, manipulating and analysing data on the performance of key credit risk business metrics. Provide detailed and insightful solutions to drive performance and support credit risk and affordability decisions. Involvement in team projects to ensure both KPI and business strategies are met. Utilise both internal database sets and SAS database mining software, as well as external datasets including CRA data. Design and produce new management information and reporting to support business and risk requirements. Deliver clear, meaningful MI to senior stakeholders. Carry out broader data analysis to support lending strategy, risk appetite, and overall portfolio profitability. Respond to ad-hoc requests from around the business, investigating specific risk issues and providing insight to support business decisions. Key Skills and Attributes Strong data extraction and analysis skills with the ability to analyse and interpret large datasets. Strong organisational skills with the ability to manage multiple priorities and meet deadlines. Ability to translate complex analysis into clear, non-technical insights to present to senior leadership. Proficiency with using advanced analytics tools (e.g. SQL, SAS, Python) and recent experience working with large data sets. Proficiency with MS Office software (Excel, Word, PowerPoint, Power BI). Proactive approach to work and problem solving. Strong attention to detail and accuracy. Excellent written and verbal communication skills. Applicants must be located and eligible to work in the UK without sponsorship. Please note, should feedback not be received within 28 days, unfortunately your application has been unsuccessful. In applying for this role, you may be registered on our database so we can contact you about suitable opportunities in future. Your data will be managed in accordance with our Privacy Policy, which can be found on our website. If you would like this job advertisement in an alternative format, please contact MERJE directly.
HM TREASURY-1
Senior Service Desk Analyst
HM TREASURY-1 Darlington, County Durham
Senior Service Desk Analyst: Salary: National: £34,820 - £40,000. If the successful candidate is a current Civil Servant joining on level transfer, HM Treasury will honour their current substantive salary if higher. This role may be eligible for a Government Digital and Data allowance of up to £13,000. Any allowance is non-contractual and subject to a post-appointment capability assessment, with awards determined by a moderation panel in line with the Government Digital and Data Capability Framework Contract Type: Permanent Working Pattern: This post is available on a full time, part time or job share basis, and flexible working hours can be accommodated. Location: Darlington (Feethams House) only Do you want to be part of a friendly and collaborative team and provide senior operational support to the Service Desk? Do you want to have a role that combines hands-on delivery with day-to-day coordination, quality assurance, and mentoring responsibilities? If so, then read on! About the Team The Financial Analytics Control and Technology (FACT) team is a friendly and collaborative team that sits within HM Treasury's Public Spending Group and prides itself in developing professional expertise and working collaboratively with its wide range of partners. It provides financial reporting analytics, data management, training, business analysis and service improvement services to wider government. To enable these services the team manages and supports the Online System for Central Accounting and Reporting (OSCAR). OSCAR is an IBM Cognos based, cross-government system which contains a detailed, multi-year analysis of departmental spending and from which the Whole of Governments Accounts (WGA), Supply Estimates and other key outputs are produced. OSCAR's main objectives are to: Be the single source for reliable, real time financial information for government. Increase our analytics and insight capability to support decision making. Enable the modernisation and standardisation of financial accounting and reporting. Reduce the time taken to produce statutory publications. Be capable of future development and expansion (e.g., to new datasets). FACT comprises around 12 members of staff and provides exposure to colleagues across the breadth of the government finance function. The team fully supports learning, development and growth. The key responsibilities of the post-holder will be: OSCAR is His Majesty's Online System for Central Accounting and Reporting. It has 1800 end-users, and they require a proficient service desk facility responsible for triaging, allocating and resolving all service-related tickets to our other OSCAR suppliers for resolution. This service desk is currently run by an external provider. The post holder will support the service desk manager during the transition to the new in-house team. They will also provide day-to-day supervision. The Senior Service Desk Analyst provides senior operational support to the Service Desk, combining hands-on delivery with day-to-day coordination, quality assurance, and mentoring responsibilities. The role ensures issues are resolved efficiently, brought up appropriately, and owned through to resolution following agreed service levels. The Senior Service Desk Analyst position sits within the FACT team and reports to the Service Desk Manager. On a typical day you will Customer Support and Service Delivery Act as a critical contact for complex IT incidents, service requests and changes, ensuring issues are effectively assessed, prioritised and resolved in line with agreed processes. Provide advanced technical support and guidance to colleagues, supporting resolution at the first point of contact where possible and ensuring appropriate escalation where required. Coordinate incident, request and task queues to ensure effective management, timely progression and resolution according to service level agreements and performance standards. Stakeholder and Customer Relationship Management: Build and maintain strong working relationships with stakeholders, customers and support teams to ensure a responsive, high-quality and customer-focused service. Assume responsibility for complex or high-priority incidents and requests, managing them through to resolution and ensuring clear, consistent communication with collaborators. Promote a culture of user focus, collaboration and continuous improvement across the Service Desk and wider support teams. Reporting, Records and Knowledge Management: Ensure the accuracy and quality of incident, request, asset and activity records according to organisational standards, audit requirements and guideline. Support the production and analysis of service performance data, identifying trends, risks and areas for improvement. Use service data, customer feedback and operational insights to inform continual service improvement activities. Team Leadership and Ongoing Improvement: Provide day-to-day leadership, guidance and support to Service Desk Analysts, acting as a senior point of escalation and decision-making within the team. Contribute to workforce planning, shift coordination and workload distribution to ensure effective service coverage and performance. Find opportunities to improve service quality, user experience, processes and tooling, raising where strategic decisions or investment are required. This role will require technical ability: Demonstrable understanding of ITIL practices, including incident, request and problem management Practical experience using Jira Service Management or a similar IT service management system Working knowledge of IT ticketing systems, including triage, prioritisation, escalation and resolution processes Ability to analyse service performance, trends or data to support improved service delivery A practical understanding of Microsoft 365 products, including Teams About You We want you to have the ability to take ownership of complex or escalated issues, coordinating resolution across teams and keeping customers and stakeholders informed of progress, risks and outcomes and you can improve user experience. We would like to be able to support the development of colleagues by sharing knowledge, coaching others and contributing to a culture of learning and continuous improvement within the team. It's essential that you have experience of working in a customer facing service desk, triaging service tickets and responding to customer incidents. Some of the Benefits our people love! 25 days annual leave (rising to 30 after 5 years), plus 8 public holidays and the King's birthday (unless you have a legacy arrangement as an existing Civil Servant). Additionally, we operate flexitime systems, allowing employees to take up to an additional 2 days off each month Flexible working patterns (part-time, job-share, condensed hours) Generous parental and adoption leave packages Access to a generous Defined Benefit pension scheme with employer contributions of 28% Access to a cycle-to-work salary sacrifice scheme and season ticket advances A range of active staff networks, based around interests (e.g. analysts, music society, sports and social club) and diversity For more information about the role and how to apply, please follow the apply link.
Jun 27, 2026
Full time
Senior Service Desk Analyst: Salary: National: £34,820 - £40,000. If the successful candidate is a current Civil Servant joining on level transfer, HM Treasury will honour their current substantive salary if higher. This role may be eligible for a Government Digital and Data allowance of up to £13,000. Any allowance is non-contractual and subject to a post-appointment capability assessment, with awards determined by a moderation panel in line with the Government Digital and Data Capability Framework Contract Type: Permanent Working Pattern: This post is available on a full time, part time or job share basis, and flexible working hours can be accommodated. Location: Darlington (Feethams House) only Do you want to be part of a friendly and collaborative team and provide senior operational support to the Service Desk? Do you want to have a role that combines hands-on delivery with day-to-day coordination, quality assurance, and mentoring responsibilities? If so, then read on! About the Team The Financial Analytics Control and Technology (FACT) team is a friendly and collaborative team that sits within HM Treasury's Public Spending Group and prides itself in developing professional expertise and working collaboratively with its wide range of partners. It provides financial reporting analytics, data management, training, business analysis and service improvement services to wider government. To enable these services the team manages and supports the Online System for Central Accounting and Reporting (OSCAR). OSCAR is an IBM Cognos based, cross-government system which contains a detailed, multi-year analysis of departmental spending and from which the Whole of Governments Accounts (WGA), Supply Estimates and other key outputs are produced. OSCAR's main objectives are to: Be the single source for reliable, real time financial information for government. Increase our analytics and insight capability to support decision making. Enable the modernisation and standardisation of financial accounting and reporting. Reduce the time taken to produce statutory publications. Be capable of future development and expansion (e.g., to new datasets). FACT comprises around 12 members of staff and provides exposure to colleagues across the breadth of the government finance function. The team fully supports learning, development and growth. The key responsibilities of the post-holder will be: OSCAR is His Majesty's Online System for Central Accounting and Reporting. It has 1800 end-users, and they require a proficient service desk facility responsible for triaging, allocating and resolving all service-related tickets to our other OSCAR suppliers for resolution. This service desk is currently run by an external provider. The post holder will support the service desk manager during the transition to the new in-house team. They will also provide day-to-day supervision. The Senior Service Desk Analyst provides senior operational support to the Service Desk, combining hands-on delivery with day-to-day coordination, quality assurance, and mentoring responsibilities. The role ensures issues are resolved efficiently, brought up appropriately, and owned through to resolution following agreed service levels. The Senior Service Desk Analyst position sits within the FACT team and reports to the Service Desk Manager. On a typical day you will Customer Support and Service Delivery Act as a critical contact for complex IT incidents, service requests and changes, ensuring issues are effectively assessed, prioritised and resolved in line with agreed processes. Provide advanced technical support and guidance to colleagues, supporting resolution at the first point of contact where possible and ensuring appropriate escalation where required. Coordinate incident, request and task queues to ensure effective management, timely progression and resolution according to service level agreements and performance standards. Stakeholder and Customer Relationship Management: Build and maintain strong working relationships with stakeholders, customers and support teams to ensure a responsive, high-quality and customer-focused service. Assume responsibility for complex or high-priority incidents and requests, managing them through to resolution and ensuring clear, consistent communication with collaborators. Promote a culture of user focus, collaboration and continuous improvement across the Service Desk and wider support teams. Reporting, Records and Knowledge Management: Ensure the accuracy and quality of incident, request, asset and activity records according to organisational standards, audit requirements and guideline. Support the production and analysis of service performance data, identifying trends, risks and areas for improvement. Use service data, customer feedback and operational insights to inform continual service improvement activities. Team Leadership and Ongoing Improvement: Provide day-to-day leadership, guidance and support to Service Desk Analysts, acting as a senior point of escalation and decision-making within the team. Contribute to workforce planning, shift coordination and workload distribution to ensure effective service coverage and performance. Find opportunities to improve service quality, user experience, processes and tooling, raising where strategic decisions or investment are required. This role will require technical ability: Demonstrable understanding of ITIL practices, including incident, request and problem management Practical experience using Jira Service Management or a similar IT service management system Working knowledge of IT ticketing systems, including triage, prioritisation, escalation and resolution processes Ability to analyse service performance, trends or data to support improved service delivery A practical understanding of Microsoft 365 products, including Teams About You We want you to have the ability to take ownership of complex or escalated issues, coordinating resolution across teams and keeping customers and stakeholders informed of progress, risks and outcomes and you can improve user experience. We would like to be able to support the development of colleagues by sharing knowledge, coaching others and contributing to a culture of learning and continuous improvement within the team. It's essential that you have experience of working in a customer facing service desk, triaging service tickets and responding to customer incidents. Some of the Benefits our people love! 25 days annual leave (rising to 30 after 5 years), plus 8 public holidays and the King's birthday (unless you have a legacy arrangement as an existing Civil Servant). Additionally, we operate flexitime systems, allowing employees to take up to an additional 2 days off each month Flexible working patterns (part-time, job-share, condensed hours) Generous parental and adoption leave packages Access to a generous Defined Benefit pension scheme with employer contributions of 28% Access to a cycle-to-work salary sacrifice scheme and season ticket advances A range of active staff networks, based around interests (e.g. analysts, music society, sports and social club) and diversity For more information about the role and how to apply, please follow the apply link.
Uptrail
Trainee AI Data Analyst (No Experience Needed - UK Remote)
Uptrail Manchester, Lancashire
Hours: Part-Time (6 months) or Full-Time (4-5 months) Location: Remote - United Kingdom only Salary: £27,000 - £35,000 starting salary (junior entry level), progressing to £80,000+ If you've been trying to get into data or tech, you've probably realised something already - most people don't struggle because they're not capable. They struggle because they don't have real experience . That's why applications get ignored. That's why interviews don't convert. And that's exactly the gap we built this programme to solve. Uptrail is a career placement programme. We train you, certify you, build your real-world experience, and then place you into a paid analyst role with one of our 183+ UK hiring partners - including Amazon, Visa, NHS, Lloyds Bank, Tesco Bank, and Siemens. You don't just graduate. You get hired. The job offer guarantee If we cannot help you secure a role after completing the programme, we don't just apologise - we back it with a formal job offer guarantee. That is how confident we are in what we have built. 97% of our learners achieve career progression. 99.8% learner satisfaction. Rated Excellent on Trustpilot. Who this is for Career changers who are ready to move into tech and data now Graduates who keep getting rejected for lacking experience People in full-time or part-time work who want a better career Motivated individuals who want a structured path to employment -not just another login and a video library Already working as a data analyst? This programme is not for you, please do not apply. Important - please read before applying This is a self-funded programme. Course fees apply. Flexible payment plans of up to 12 months are available so you can start without funding everything upfront. Applications are open to candidates who are based in the United Kingdom or who hold a valid UK visa that permits both study and work. Candidates currently on a Postgraduate Study Visa (Student Visa) or a Graduate Route Visa (Post-Study Work) are not encouraged to apply, as employment eligibility through this programme may be restricted under your current visa conditions. This programme is for entry-level candidates and career changers only. Why Uptrail is different We started as a UK recruitment agency. We placed people into data and tech roles for years. What we kept seeing was the same problem- talented people being rejected not because they lacked ability, but because they lacked real, provable experience. So we stopped just placing people. We built a programme that creates the experience employers are actually looking for, then places you directly into their teams. No other programme in the UK does both. What you will gain CompTIA Data+ Certification - internationally recognised, employer respected Microsoft Certifications - from an official Microsoft Partner Excel, SQL, Python, Tableau, Power BI - the full analyst toolkit 8 to 10 real-world industry project simulations - actual analyst work, not theory AI-assisted analytics training - the fastest growing skill in data right now Weekly live practical sessions with industry mentors 1-to-1 mentor support throughout CV, LinkedIn, and interview preparation Mock interviews and hiring readiness coaching Direct introductions to 183+ UK hiring partners Lifetime Discord community access Where our learners have been placed Amazon Visa NHS Lloyds Bank Tesco Bank Siemens YTL UK Octopus Energy NielsenIQ Centerdata Backspace Technologies Teignbridge District Council and 170+ more across the UK What the salary looks like as you grow Starting salary (junior entry level): £27,000 - £35,000 Data Analyst: £50,000+ Business Data Analyst: £67,500+ Senior / AI Analyst: £80,000+ How it works Apply and speak with a programme advisor - we confirm you are a good fit and answer every question you have Complete your certifications and real-world project simulations - part-time over 6 months, or full-time in 4 to 5 months Build a genuine analyst portfolio - work employers can actually see and evaluate Get placed - direct introductions to our hiring partners and full support through to your first offer Apply now A programme advisor will contact you within one working day.
Jun 27, 2026
Full time
Hours: Part-Time (6 months) or Full-Time (4-5 months) Location: Remote - United Kingdom only Salary: £27,000 - £35,000 starting salary (junior entry level), progressing to £80,000+ If you've been trying to get into data or tech, you've probably realised something already - most people don't struggle because they're not capable. They struggle because they don't have real experience . That's why applications get ignored. That's why interviews don't convert. And that's exactly the gap we built this programme to solve. Uptrail is a career placement programme. We train you, certify you, build your real-world experience, and then place you into a paid analyst role with one of our 183+ UK hiring partners - including Amazon, Visa, NHS, Lloyds Bank, Tesco Bank, and Siemens. You don't just graduate. You get hired. The job offer guarantee If we cannot help you secure a role after completing the programme, we don't just apologise - we back it with a formal job offer guarantee. That is how confident we are in what we have built. 97% of our learners achieve career progression. 99.8% learner satisfaction. Rated Excellent on Trustpilot. Who this is for Career changers who are ready to move into tech and data now Graduates who keep getting rejected for lacking experience People in full-time or part-time work who want a better career Motivated individuals who want a structured path to employment -not just another login and a video library Already working as a data analyst? This programme is not for you, please do not apply. Important - please read before applying This is a self-funded programme. Course fees apply. Flexible payment plans of up to 12 months are available so you can start without funding everything upfront. Applications are open to candidates who are based in the United Kingdom or who hold a valid UK visa that permits both study and work. Candidates currently on a Postgraduate Study Visa (Student Visa) or a Graduate Route Visa (Post-Study Work) are not encouraged to apply, as employment eligibility through this programme may be restricted under your current visa conditions. This programme is for entry-level candidates and career changers only. Why Uptrail is different We started as a UK recruitment agency. We placed people into data and tech roles for years. What we kept seeing was the same problem- talented people being rejected not because they lacked ability, but because they lacked real, provable experience. So we stopped just placing people. We built a programme that creates the experience employers are actually looking for, then places you directly into their teams. No other programme in the UK does both. What you will gain CompTIA Data+ Certification - internationally recognised, employer respected Microsoft Certifications - from an official Microsoft Partner Excel, SQL, Python, Tableau, Power BI - the full analyst toolkit 8 to 10 real-world industry project simulations - actual analyst work, not theory AI-assisted analytics training - the fastest growing skill in data right now Weekly live practical sessions with industry mentors 1-to-1 mentor support throughout CV, LinkedIn, and interview preparation Mock interviews and hiring readiness coaching Direct introductions to 183+ UK hiring partners Lifetime Discord community access Where our learners have been placed Amazon Visa NHS Lloyds Bank Tesco Bank Siemens YTL UK Octopus Energy NielsenIQ Centerdata Backspace Technologies Teignbridge District Council and 170+ more across the UK What the salary looks like as you grow Starting salary (junior entry level): £27,000 - £35,000 Data Analyst: £50,000+ Business Data Analyst: £67,500+ Senior / AI Analyst: £80,000+ How it works Apply and speak with a programme advisor - we confirm you are a good fit and answer every question you have Complete your certifications and real-world project simulations - part-time over 6 months, or full-time in 4 to 5 months Build a genuine analyst portfolio - work employers can actually see and evaluate Get placed - direct introductions to our hiring partners and full support through to your first offer Apply now A programme advisor will contact you within one working day.

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