4 jobs found

Job Title: Compliance and Quality Assurance Coordinator Location: Hybrid to Chandlers Ford Salary: £27,976 Hours: 40 hours per week (Mon-Fri 8am-5pm) Sponsorship: Unfortunately, we are unable to offer sponsorship for this role. Established in 2003, Utilita is the UK's first - and still only - energy company created to help customers use less energy, by giving them better control via digital technology. We are a pioneer in smart technology, that empowers households to use and waste less energy, which is good for our customers pockets and the planet. Do you have a keen eye for detail? Are you interested in a career within Engineer compliance? If so, we have an exciting opportunity within our Field Services Compliance team, supporting the accurate recording and management of audit data for our Smart Metering and renewables engineers. What does this role involve? As a Compliance and Quality Assurance Coordinator, you will be the central point for our engineer compliance within our Field Services teams. You will review documentation from both field-based and desktop audits, ensuring all submissions in line with company policy and regulatory requirements. You will communicate any instances of non-compliance, working closely with line managers and key stakeholders to ensure appropriate follow-up actions are taken. In addition, you will ensure engineers remain up to date with audit requirements. This includes onboarding new starters, verifying that all necessary documentation is in place, and confirming readiness before engineers are approved to operate in the field. Who are we looking for? We're looking for a friendly, adaptable and detail-oriented individual who thrives in a collaborative team environment. You'll be someone with a positive, can-do attitude who enjoys building strong working relationships and contributing to a supportive and close-knit team. Strong communication skills are essential, as you will be working with a range of stakeholders and providing guidance when needed. You will be confident working independently while following established processes and guidelines to a high level of accuracy, as your work supports senior management decision-making. Previous experience within the energy sector or an IOSH qualification would be beneficial, but not essential, as full support and training will be provided. Our employees, just like our customers come from all walks of life, and we're fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self. The Important Things! (FYI Benefits available from your first day!) Bonus Scheme - we offer a structured bonus scheme which is made up of personal and business elements. Career progression - we want our staff to build up and grow their careers with us. T o help you achieve this, we offer training or a clear progression pathway to help you achieve your goals, which is why we have been ranked in the UK's top 40 'Best Workplace for Development' 2024 awards. Win tickets! - we run exciting competitions to win tickets to shows across the country at our sponsored arenas, which include Cardiff, Sheffield, Newcastle and Birmingham! As well as access to tickets at various sporting arenas in the UK, including cricket at the Utilita Bowl! Time off - we all need time off to recharge the batteries. We give our staff access to 25 days annual leave plus bank holidays. Wellbeing - your wellbeing is very important to us, we give access to you and one other to our partnered Unmind App, where you can watch or listen to videos and podcasts or get hints and tips to understand and improve on your mental wellbeing. Health care scheme - this includes dental, eye care, treatments such as MRI scans and diagnostics health consultations, making it quicker and easier to get a diagnosis! Employee Assistance Programme - giving you access to a dedicated GP line making a GP appointment quicker, counselling support, legal and financial advice 24/7 365 days a year. Giving back - we offer all our staff a paid volunteering day every year to give back to the community. Plus, the chance to be involved in various fund-raising opportunities. Death in service - we pay three times your annual salary to your designated next of kin, giving them peace of mind should you sadly pass away during service. Pension - we contribute 4% of your salary when you contribute 5%. About us We are the energy company of choice for over 800,000 homes across the UK, who enjoy more visibility and control of their energy usage thanks to Utilita's award-winning app and smart meters. Our customers use around 11% less energy than the average bill paying household. Since installing Britain's first smart meter in 2008, we've used the latest technology to give our customers more visibility and control of their energy usage than ever before. Utilita is celebrated for its unique approach to doing energy better - including winning the Utility Week Cost of Living Award 2023. We are also a certified Great Places to work company! Utilita is committed to its operations to be net zero by 2030. As the first energy supplier with a live carbon dashboard, we believe "what you can see, you can save". Our dedication to educating customers on the cleanest and greenest ways to use energy is unmatched, making sustainability not just a goal, but a core value. Our core values are powerful, yet simple: Fairness, Smart and Sustainability! The Luxion Group comprises of the following companies - Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.

Ready to find the right role for you? Salary: Competitive salary per annum plus Veolia benefits Grade: 4.3 Hours: 40 hours per week, Mon-Fri (12-month Fixed Term Contract starting Mid September) Location: London, N1 9JY When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. As a Commodities & Logistics Coordinator you'll be pushing for innovative solutions to create a more sustainable future for all. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; 25 days of annual leave plus bank holidays Access to our company/people's pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing; Organise the sale and purchasing of secondary commodities (primarily recyclates) and products produced by Veolia Material Recovery Facilities and other Veolia sites across the UK. Administer sales activity accurately and on time, ensuring all transactions and communications are processed within required timescales. Coordinate domestic and overseas logistics, including planning and managing export shipments to ensure timely, compliant despatch. Liaise with Veolia sites and external customers to manage stock control, service requests, and day-to-day operational queries. Source and coordinate transport subcontractors when work cannot be covered internally, aiming to minimise unexpected charges. Track customer service and communication, resolving issues quickly and maintaining a professional, responsive service. Resolve invoice disputes and queries for both suppliers and customers, escalating where necessary. Ensure customers have the correct information and documentation for duty of care, waste compliance and export procedures. Support the wider commodities and logistics function, including providing cover for the other Commodities and Logistics Coordinator when business critical. Produce ad hoc management information as required and contribute to monthly KPI reporting in line with the Business Management System. What we're looking for; Degree qualified or equivalent, with previous logistics and office experience that involved regular customer contact. Strong organisational and time-management skills, with the ability to manage multiple priorities and maintain excellent attention to detail. Confident communicator with strong customer service skills, able to build effective working relationships with both internal stakeholders and external customers. Dynamic and resilient, comfortable working at pace and under pressure while maintaining a disciplined and professional approach. Able to work collaboratively as part of a team, while taking sole responsibility for specific customers and/or Veolia facilities. IT proficient, including intermediate capability in Google Sheets and confidence working with systems for stock control and reporting. Good understanding of compliance expectations, with the ability to follow standard processes and work in line with duty of care and regulatory requirements. Desirable: experience in waste management/recycling, negotiation skills, and/or language skills to support overseas logistics and customer communication. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. Job Posting End Date: What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.

Senior Service Coordinator Salary: 30,000 per annum, plus Veolia benefits and pension Hours: Monday to Friday 40 hours per week Location: Veolia, Chittening Road, Avonmouth, Bristol, BS11 0YB When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; 25 days of annual leave Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing; Ensure safety & well being of all employees Championing inclusion in the workplace Developing and maintaining employee engagement Implementing people management processes and procedures in line with company policy Ensuring training and competency checks are in place for all roles Deputising for Operations Manager Creating a customer excellence approach & culture Delivery of a first time collection culture Managing people & assets to deliver / exceed service expectations Working in partnership with Sales Teams & CET to maintain & foster good customer relations Managing operations against Veolia Minimum Requirements Managing people & assets to deliver efficient & profitable service Nominated Transport Manager 2 with overall responsibility for Fleet management and compliance Drive efficiencies within job role to maximise profit Utilise data to improve operational performance Actively plan collection rounds to ensure good predictable service for customers. Escalate & action any potential issues Devotes appropriate time & resource to improving depot performance whilst owning the outcome What we're looking for; Full Car Driving Licence Transport Manager CPC Leadership & Management work experience Desirable: Level 3 Leadership & Management or equivalent work experience IOSH Managing Safely What's next? Apply today, so we can make a difference for generations to come. We're proud to be listed in The Sunday Times Best Places to Work 2023, being named as a Top 10 Very Big Organisation and Highly Commended as a workplace for 55+. This accolade further demonstrates our commitment to our people and our actions in creating an environment where everyone can be their true selves and enjoy working at Veolia. We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.

Customer service, strong administration skills, sales order processing, scheduling engineers Your new company An opportunity to work for a leading technology group, delivering innovative and sustainable treatment solutions across domestic, commercial and industrial sectors. Your new role My client is seeking a highly organised and customer focused Customer Service Coordinator to join their team. This role requires strong administrative skills and attention to detail, with a key focus on sales order processing, scheduling engineers, and handling customer payments. The ideal candidate will be confident in building rapport with customers and internal teams, ensuring a smooth and professional service experience. Accurately process customer orders and maintain records using internal systems. Take payments over the phone securely and in line with company procedures. Schedule service and installation appointments for engineers Respond to customer enquiries via phone and email, providing timely and helpful support. Liaise with internal departments to ensure seamless service delivery. Maintain detailed documentation and ensure data accuracy across all customer interactions. Build strong relationships with customers, ensuring satisfaction and repeat business. Support the wider customer service team with administrative tasks and ad hoc duties What you'll need to succeed Proven experience in a customer service or administrative role Strong communication skills Excellent attention to detail and organisational abilities. Confident in handling payments and working with CRM/ERP systems. Ability to multitask and prioritise in a fast paced environment A proactive, team oriented approach Previous experience in sales order processing is desirable. What you'll get in return 28 days holiday Pension Progression Opportunities Parking on-site Annual Salary Review What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #