Yellow 42 are seeking an experienced Food and Beverage Manager to lead operations at a busy hotel venue in the Carnoustie area. This is a hands-on leadership role suited to someone who can deliver exceptional guest experiences, manage and motivate teams, and drive strong commercial performance across all food and beverage outlets. The client is willing to consider a temporary seasonal role until October 2026. This is ideally available for someone who could start immediately. Key Responsibilities Oversee the day-to-day food and beverage operation across the hotel s restaurant, bar, events and any additional service areas. Lead, train and motivate the front-of-house team to deliver consistently high service standards. Manage staffing levels, rota planning and payroll in line with business needs. Work closely with the kitchen and senior management team to ensure smooth service and a strong guest experience. Monitor budgets, control costs, manage stock levels and deliver performance against revenue and profit targets. Handle guest feedback and resolve issues promptly and professionally. Maintain high standards of cleanliness, presentation, health and safety, and food hygiene compliance. Support the development of menus, promotions, events and upselling initiatives to drive sales. Onboard and develop team members to build a strong and engaged workforce. Ensure all procedures, policies and brand standards are followed consistently. What we are looking for The successful candidate will have previous management experience within a hotel, restaurant or high-volume hospitality environment, with a strong understanding of food and beverage operations. You will be an organised and commercially aware leader with excellent communication skills, a passion for customer service, and the ability to manage multiple priorities in a fast-paced setting. An eye for detail is essential in this role as Food and Beverage Manager Experience in team development, stock control, budgeting, compliance and service improvement will be essential. What the role offers This is an excellent opportunity for a motivated hospitality professional to join a busy and established hotel venue and make a real impact. The role offers the chance to lead a dynamic operation, influence service standards, and contribute to the continued success of the business. Salary £40k Live in available for temporary candidate Live in available for short time for permanent candidate. Other excellent company benefits available.
Jun 29, 2026
Contractor
Yellow 42 are seeking an experienced Food and Beverage Manager to lead operations at a busy hotel venue in the Carnoustie area. This is a hands-on leadership role suited to someone who can deliver exceptional guest experiences, manage and motivate teams, and drive strong commercial performance across all food and beverage outlets. The client is willing to consider a temporary seasonal role until October 2026. This is ideally available for someone who could start immediately. Key Responsibilities Oversee the day-to-day food and beverage operation across the hotel s restaurant, bar, events and any additional service areas. Lead, train and motivate the front-of-house team to deliver consistently high service standards. Manage staffing levels, rota planning and payroll in line with business needs. Work closely with the kitchen and senior management team to ensure smooth service and a strong guest experience. Monitor budgets, control costs, manage stock levels and deliver performance against revenue and profit targets. Handle guest feedback and resolve issues promptly and professionally. Maintain high standards of cleanliness, presentation, health and safety, and food hygiene compliance. Support the development of menus, promotions, events and upselling initiatives to drive sales. Onboard and develop team members to build a strong and engaged workforce. Ensure all procedures, policies and brand standards are followed consistently. What we are looking for The successful candidate will have previous management experience within a hotel, restaurant or high-volume hospitality environment, with a strong understanding of food and beverage operations. You will be an organised and commercially aware leader with excellent communication skills, a passion for customer service, and the ability to manage multiple priorities in a fast-paced setting. An eye for detail is essential in this role as Food and Beverage Manager Experience in team development, stock control, budgeting, compliance and service improvement will be essential. What the role offers This is an excellent opportunity for a motivated hospitality professional to join a busy and established hotel venue and make a real impact. The role offers the chance to lead a dynamic operation, influence service standards, and contribute to the continued success of the business. Salary £40k Live in available for temporary candidate Live in available for short time for permanent candidate. Other excellent company benefits available.
Assistant Building Property Manager Our client is a leading global property company with a strong reputation for delivering high-quality residential and student accommodation across major cities. Due to continued growth, they are looking to appoint an Assistant Property Manager to support the day-to-day operation of a flagship residential development in West London. This is an excellent opportunity for someone with property, residential, student accommodation, hospitality, or customer service experience who enjoys working in a fast-paced environment and delivering an outstanding resident experience. The Role Working closely with the Property Manager, you'll help oversee the daily operation of the building, ensuring residents receive exceptional service while supporting occupancy, compliance, maintenance coordination, and community engagement. You'll be involved in everything from resident communications and property inspections to coordinating contractors, supporting lettings activity, and helping maintain high standards throughout the development. Key Responsibilities Deliver excellent customer service to residents, visitors and contractors. Act as a key point of contact for resident enquiries and complaints. Conduct property viewings and support occupancy targets. Assist with resident move-ins and move-outs. Help organise resident events and community initiatives. Support rent collection and arrears processes. Maintain accurate records using property management systems. Coordinate reactive and planned maintenance works. Conduct flat inspections and assist with compliance checks. Liaise with contractors and monitor service delivery. Support health & safety procedures and building compliance. Deputise for the Property Manager when required. Assist with reporting, budgeting and general property administration. About You We're looking for someone who is: Experienced within property management, residential lettings, PBSA, build-to-rent, hospitality or customer-facing operations. Highly organised with strong attention to detail. Comfortable dealing with residents, contractors and stakeholders at all levels. A confident communicator with excellent customer service skills. Proactive, professional and able to work independently. Experienced using Microsoft Office and property management systems. Flexible and willing to support occasional out-of-hours requirements when necessary. What's on Offer? Competitive salary package Career progression within a growing international property business Supportive and collaborative working environment Exposure to a high-profile residential development Ongoing training and development opportunities Comprehensive benefits package If you're passionate about customer service, property management and creating great resident experiences, we'd love to hear from you, so please apply today!
Jun 29, 2026
Full time
Assistant Building Property Manager Our client is a leading global property company with a strong reputation for delivering high-quality residential and student accommodation across major cities. Due to continued growth, they are looking to appoint an Assistant Property Manager to support the day-to-day operation of a flagship residential development in West London. This is an excellent opportunity for someone with property, residential, student accommodation, hospitality, or customer service experience who enjoys working in a fast-paced environment and delivering an outstanding resident experience. The Role Working closely with the Property Manager, you'll help oversee the daily operation of the building, ensuring residents receive exceptional service while supporting occupancy, compliance, maintenance coordination, and community engagement. You'll be involved in everything from resident communications and property inspections to coordinating contractors, supporting lettings activity, and helping maintain high standards throughout the development. Key Responsibilities Deliver excellent customer service to residents, visitors and contractors. Act as a key point of contact for resident enquiries and complaints. Conduct property viewings and support occupancy targets. Assist with resident move-ins and move-outs. Help organise resident events and community initiatives. Support rent collection and arrears processes. Maintain accurate records using property management systems. Coordinate reactive and planned maintenance works. Conduct flat inspections and assist with compliance checks. Liaise with contractors and monitor service delivery. Support health & safety procedures and building compliance. Deputise for the Property Manager when required. Assist with reporting, budgeting and general property administration. About You We're looking for someone who is: Experienced within property management, residential lettings, PBSA, build-to-rent, hospitality or customer-facing operations. Highly organised with strong attention to detail. Comfortable dealing with residents, contractors and stakeholders at all levels. A confident communicator with excellent customer service skills. Proactive, professional and able to work independently. Experienced using Microsoft Office and property management systems. Flexible and willing to support occasional out-of-hours requirements when necessary. What's on Offer? Competitive salary package Career progression within a growing international property business Supportive and collaborative working environment Exposure to a high-profile residential development Ongoing training and development opportunities Comprehensive benefits package If you're passionate about customer service, property management and creating great resident experiences, we'd love to hear from you, so please apply today!
C&M Travel Recruitment
Kingston Upon Thames, London
Account manager - Required for this expanding travel company with offices in London. The role will be home based and on the road, with 1 day in London per week to meet the team. They are looking for a account manager or BDM from the leisure side of the travel industry with contacts within tour operators, retailers etc to represent a luxury hotel group based in the middle East.They will pay between 35/38k + benefits. Account manager -Develop business of behalf of your client with Tour operators, Travel agencies and other travel trade professionals in order to book meetings, training and finalise contracts -Acting as the first point of contact for your client -Develop close relationships with key tour operators and travel agents -Organising and taking travel professionals on 2 plus fam trips per year -Attending travel trade events around the UK -Prepare proposals and contracts between the company and its clients Account managers skills required - Experience working as an account manager/BDM for a tour operator, Hotel group, representation company ,Cruise company, travel ancillary -Able to get the offices once a week in London, so someone based in the South East or London -Strong relationships in the leisure travel trade is a must -Excellent communicator in person and over the phone -Experience of carrying out training face to face and over the web If you are interested in the above role please send your cv to (url removed) quoting DT60739 or apply online
Jun 29, 2026
Full time
Account manager - Required for this expanding travel company with offices in London. The role will be home based and on the road, with 1 day in London per week to meet the team. They are looking for a account manager or BDM from the leisure side of the travel industry with contacts within tour operators, retailers etc to represent a luxury hotel group based in the middle East.They will pay between 35/38k + benefits. Account manager -Develop business of behalf of your client with Tour operators, Travel agencies and other travel trade professionals in order to book meetings, training and finalise contracts -Acting as the first point of contact for your client -Develop close relationships with key tour operators and travel agents -Organising and taking travel professionals on 2 plus fam trips per year -Attending travel trade events around the UK -Prepare proposals and contracts between the company and its clients Account managers skills required - Experience working as an account manager/BDM for a tour operator, Hotel group, representation company ,Cruise company, travel ancillary -Able to get the offices once a week in London, so someone based in the South East or London -Strong relationships in the leisure travel trade is a must -Excellent communicator in person and over the phone -Experience of carrying out training face to face and over the web If you are interested in the above role please send your cv to (url removed) quoting DT60739 or apply online
Our client is one of the UK's largest and leading Leisure/Sports Centre operators. They are currently looking to recruit a Duty Manager to oversee centre operations, with a particular focus on Front of House and Membership Sales. The available role is based at our clients site in Wellington, Somerset. The successful candidate will be responsible for supporting the day to day operations of the centre, overseeing health and safety, driving customer service excellence and supporting the team We need a Duty Manager who will: - Ideally have experience working in leisure centre operations and it would be advantageous if you have previous experience dealing with FOH operations and sales - Be able to lead and motivate a diverse team fully embracing our company values - Be focused on high customer service standards - Have excellent verbal, written and IT communication skills - Create an environment where colleagues can achieve their full potential - Have to manage cost control and drive income in all areas of the business - Demonstrate exceptional time management and deadline compliance Please note the successful candidate will need to achieve their National Pool Lifeguard, First Aid at Work & Pool Plant Operators qualifications within a set timescale, if not already qualified. This position will involve day, evening and weekend work, including public holidays and will also require a DBS check prior to starting
Jun 29, 2026
Full time
Our client is one of the UK's largest and leading Leisure/Sports Centre operators. They are currently looking to recruit a Duty Manager to oversee centre operations, with a particular focus on Front of House and Membership Sales. The available role is based at our clients site in Wellington, Somerset. The successful candidate will be responsible for supporting the day to day operations of the centre, overseeing health and safety, driving customer service excellence and supporting the team We need a Duty Manager who will: - Ideally have experience working in leisure centre operations and it would be advantageous if you have previous experience dealing with FOH operations and sales - Be able to lead and motivate a diverse team fully embracing our company values - Be focused on high customer service standards - Have excellent verbal, written and IT communication skills - Create an environment where colleagues can achieve their full potential - Have to manage cost control and drive income in all areas of the business - Demonstrate exceptional time management and deadline compliance Please note the successful candidate will need to achieve their National Pool Lifeguard, First Aid at Work & Pool Plant Operators qualifications within a set timescale, if not already qualified. This position will involve day, evening and weekend work, including public holidays and will also require a DBS check prior to starting
Project Manager Looking for an experienced Project Manager who has worked on data cabling projects, to lead delivery of projects from data cabling infrastructure to end point installation in retail clients premises across the UK and Ireland. Will require regular travel UK wide for client meetings, site visits etc. Driving licence required. Salary £44 - £47000 + £4K car allowance. Responsibilities: Plan, prepare and manage the delivery of a wide range of projects Develop plans covering scope, timelines, resource, costs, quality and risk Manage the people and services assigned to your projects Prepare reports and updates both operational and financial for all stakeholders Deal with escalations, problems or concerns maintaining a positive image Attend customer facing meetings Process any variations or changes to the project scope and work with estimating team to build suitable quotations Demonstrate Health and Safety leadership Ensure adherence to all company policies, standards, processes, and procedures. Participate with the bid team as required to assist with effective pricing and service design for potential new opportunities Play a key role in promoting the company's brand and working with the sales team Skills And Requirements: Extremely structured and organised in approach An exceptional communicator at all levels Significant experience delivering projects and solutions into the Retail and Hospitality sectors Excellent interpersonal skills, ability to influence and deal with difficult situations Analytical thinker, able to effectively plan and prepare, identify and define problems, innovate and develop workable solutions. Solid understanding of Networking, Wi-Fi, cabling infrastructure, IT solutions Proficient across O365 and Project Management solutions
Jun 29, 2026
Full time
Project Manager Looking for an experienced Project Manager who has worked on data cabling projects, to lead delivery of projects from data cabling infrastructure to end point installation in retail clients premises across the UK and Ireland. Will require regular travel UK wide for client meetings, site visits etc. Driving licence required. Salary £44 - £47000 + £4K car allowance. Responsibilities: Plan, prepare and manage the delivery of a wide range of projects Develop plans covering scope, timelines, resource, costs, quality and risk Manage the people and services assigned to your projects Prepare reports and updates both operational and financial for all stakeholders Deal with escalations, problems or concerns maintaining a positive image Attend customer facing meetings Process any variations or changes to the project scope and work with estimating team to build suitable quotations Demonstrate Health and Safety leadership Ensure adherence to all company policies, standards, processes, and procedures. Participate with the bid team as required to assist with effective pricing and service design for potential new opportunities Play a key role in promoting the company's brand and working with the sales team Skills And Requirements: Extremely structured and organised in approach An exceptional communicator at all levels Significant experience delivering projects and solutions into the Retail and Hospitality sectors Excellent interpersonal skills, ability to influence and deal with difficult situations Analytical thinker, able to effectively plan and prepare, identify and define problems, innovate and develop workable solutions. Solid understanding of Networking, Wi-Fi, cabling infrastructure, IT solutions Proficient across O365 and Project Management solutions
Are you a proactive and organised individual with a knack for ensuring that everything runs smoothly? Do you have a passion for facilities and a customer-focused mindset? If so, we have an exciting opportunity for you! Job Title: Facilities Assistant Contract Type: 12 month Fixed Term Contract - with potential for permanent position Salary: 27,000 - 28,000 Location: Birmingham city centre, with some travel to Solihull and West Midlands offices. Culture: Friendly, supportive, collaborative, hardworking, fast paced, busy, great office environment! Benefits: 24 days annual leave (plus 3 days for Christmas shut down), Private health cover, supportive team and excellent training. We are currently seeking a Facilities Assistant to join our client on a 12-month fixed-term contract . Based primarily in Birmingham City Centre with some travel to two other sites based within the West Midlands. What You'll Be Doing: As a Facilities Assistant, your key responsibilities will include: Facilities Support : Assist in maintaining the office, performing equipment checks, and handling day-to-day operational tasks to ensure everything runs seamlessly. Office Hospitality : Get ready to prepare meeting rooms, provide refreshments, and create a welcoming environment for all visitors and staff. Archiving Wills : Take charge of organising, filing, and securely managing both digital and paper files. Reception Cover : Be the friendly face of the office by providing front desk support, answering calls, and greeting visitors with a smile. Support the Facilities Manager : Collaborate on various projects, administrative tasks, and overall office coordination to help keep our operations efficient. What We're Looking For: To be successful in this role, you will need: A full UK driving licence to travel between our offices using the company car pool. The ability to work onsite across multiple locations in Birmingham and Solihull. A flexible, organised, proactive, and customer-focused attitude. Strong communication skills and the ability to manage multiple tasks efficiently. If you're ready to bring your skills and enthusiasm to the team, we want to hear from you! This is a great opportunity to make a positive impact in a supportive and professional setting. Don't miss out! Apply today to take the next step in your career as a Facilities Assistant. We can't wait to meet you! We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jun 29, 2026
Contractor
Are you a proactive and organised individual with a knack for ensuring that everything runs smoothly? Do you have a passion for facilities and a customer-focused mindset? If so, we have an exciting opportunity for you! Job Title: Facilities Assistant Contract Type: 12 month Fixed Term Contract - with potential for permanent position Salary: 27,000 - 28,000 Location: Birmingham city centre, with some travel to Solihull and West Midlands offices. Culture: Friendly, supportive, collaborative, hardworking, fast paced, busy, great office environment! Benefits: 24 days annual leave (plus 3 days for Christmas shut down), Private health cover, supportive team and excellent training. We are currently seeking a Facilities Assistant to join our client on a 12-month fixed-term contract . Based primarily in Birmingham City Centre with some travel to two other sites based within the West Midlands. What You'll Be Doing: As a Facilities Assistant, your key responsibilities will include: Facilities Support : Assist in maintaining the office, performing equipment checks, and handling day-to-day operational tasks to ensure everything runs seamlessly. Office Hospitality : Get ready to prepare meeting rooms, provide refreshments, and create a welcoming environment for all visitors and staff. Archiving Wills : Take charge of organising, filing, and securely managing both digital and paper files. Reception Cover : Be the friendly face of the office by providing front desk support, answering calls, and greeting visitors with a smile. Support the Facilities Manager : Collaborate on various projects, administrative tasks, and overall office coordination to help keep our operations efficient. What We're Looking For: To be successful in this role, you will need: A full UK driving licence to travel between our offices using the company car pool. The ability to work onsite across multiple locations in Birmingham and Solihull. A flexible, organised, proactive, and customer-focused attitude. Strong communication skills and the ability to manage multiple tasks efficiently. If you're ready to bring your skills and enthusiasm to the team, we want to hear from you! This is a great opportunity to make a positive impact in a supportive and professional setting. Don't miss out! Apply today to take the next step in your career as a Facilities Assistant. We can't wait to meet you! We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Location: Remote (United Kingdom) Travel: Regular travel across Europe and key international markets An exciting opportunity has arisen for an ambitious commercial leader to spearhead the growth of a rapidly expanding hospitality and wellness division across Europe, the Middle East, and Africa. Working as part of a high-performing international sales leadership team, you will be responsible for shaping and executing the regional growth strategy within the hospitality, residential, and wellness sectors. This is a highly visible role with significant influence over market expansion, strategic partnerships, and long-term revenue generation. The successful candidate will combine strategic thinking with a hands-on commercial approach, identifying new opportunities, building influential relationships, and creating sustainable growth plans across both established and emerging markets. This position is ideal for someone who thrives in a fast-paced, entrepreneurial environment and enjoys developing new market opportunities from the ground up. Key Responsibilities as Senior Sales Manager - Hospitality & Wellness Lead the development and execution of regional growth strategies across hospitality, wellness, leisure, and premium residential sectors. Identify, secure, and develop strategic partnerships with hotel groups, developers, operators, consultants, and industry stakeholders. Create and implement account development plans for major regional and international clients. Expand market presence and strengthen brand positioning within key target sectors. Collaborate with regional sales teams and channel partners to maximise commercial opportunities and market penetration. Develop scalable programmes, frameworks, and sales initiatives that support long-term business growth. Work cross-functionally with marketing, product, finance, and leadership teams to enhance customer value propositions. Support and develop partner networks across international territories to accelerate business performance. Represent the organisation at industry events, exhibitions, networking forums, and executive-level meetings. Maintain accurate pipeline management, forecasting, and commercial reporting to support strategic decision-making. What our client is looking for Proven success in senior business development, commercial leadership, or strategic partnership roles. Experience within hospitality, wellness, leisure, luxury lifestyle, property, or related sectors would be highly advantageous. Demonstrated ability to create new revenue streams and develop high-value commercial relationships. Strong experience managing opportunities across multiple international markets. Excellent negotiation, stakeholder engagement, and influencing skills. Commercially astute with the ability to balance strategic planning and operational execution. Comfortable engaging with C-suite executives, ownership groups, developers, and key decision-makers. Self-motivated, entrepreneurial, and capable of operating effectively in a remote environment. What our client is offering Opportunity to shape a high-growth business segment across an international region. Significant autonomy and influence within a commercially driven organisation. Exposure to senior leadership and major industry stakeholders. Competitive salary, bonus potential, and comprehensive benefits package. Flexible remote working with international travel opportunities. Please call to discuss salary as it is not advertised
Jun 29, 2026
Full time
Location: Remote (United Kingdom) Travel: Regular travel across Europe and key international markets An exciting opportunity has arisen for an ambitious commercial leader to spearhead the growth of a rapidly expanding hospitality and wellness division across Europe, the Middle East, and Africa. Working as part of a high-performing international sales leadership team, you will be responsible for shaping and executing the regional growth strategy within the hospitality, residential, and wellness sectors. This is a highly visible role with significant influence over market expansion, strategic partnerships, and long-term revenue generation. The successful candidate will combine strategic thinking with a hands-on commercial approach, identifying new opportunities, building influential relationships, and creating sustainable growth plans across both established and emerging markets. This position is ideal for someone who thrives in a fast-paced, entrepreneurial environment and enjoys developing new market opportunities from the ground up. Key Responsibilities as Senior Sales Manager - Hospitality & Wellness Lead the development and execution of regional growth strategies across hospitality, wellness, leisure, and premium residential sectors. Identify, secure, and develop strategic partnerships with hotel groups, developers, operators, consultants, and industry stakeholders. Create and implement account development plans for major regional and international clients. Expand market presence and strengthen brand positioning within key target sectors. Collaborate with regional sales teams and channel partners to maximise commercial opportunities and market penetration. Develop scalable programmes, frameworks, and sales initiatives that support long-term business growth. Work cross-functionally with marketing, product, finance, and leadership teams to enhance customer value propositions. Support and develop partner networks across international territories to accelerate business performance. Represent the organisation at industry events, exhibitions, networking forums, and executive-level meetings. Maintain accurate pipeline management, forecasting, and commercial reporting to support strategic decision-making. What our client is looking for Proven success in senior business development, commercial leadership, or strategic partnership roles. Experience within hospitality, wellness, leisure, luxury lifestyle, property, or related sectors would be highly advantageous. Demonstrated ability to create new revenue streams and develop high-value commercial relationships. Strong experience managing opportunities across multiple international markets. Excellent negotiation, stakeholder engagement, and influencing skills. Commercially astute with the ability to balance strategic planning and operational execution. Comfortable engaging with C-suite executives, ownership groups, developers, and key decision-makers. Self-motivated, entrepreneurial, and capable of operating effectively in a remote environment. What our client is offering Opportunity to shape a high-growth business segment across an international region. Significant autonomy and influence within a commercially driven organisation. Exposure to senior leadership and major industry stakeholders. Competitive salary, bonus potential, and comprehensive benefits package. Flexible remote working with international travel opportunities. Please call to discuss salary as it is not advertised
Have you got great people skills and a passion for recruitment? Would you like to work in a customer facing role and make a positive impact on people and their communities Then consider the role of a Recruitment Manager at Reed in Partnership in Selby! Please note, internal applications for this role close on 8th May 2026. Who we are: Reed's Employability Division aims to positively transform lives by helping individuals who are unemployed, economically inactive, or facing challenges such as health conditions, disabilities, or caring responsibilities to find sustainable employment. Through a wide range of tailored support services including one-to-one careers guidance, CV writing, interview preparation, and skills training, we have supported over 250,000 people on their journey into work. Our Restart Scheme, funded by the Department for Work and Pensions (DWP), focuses specifically on supporting the long-term unemployed who are referred by their local Job Centre Plus. We provide them with up to 12 months of personalised support to enter or re-enter the workforce. What is the role about? The Recruitment Manager is responsible for creating and identifying new business opportunities within the local area by developing strong working relationships with employers and bringing on board new employment opportunities for our participants on the Restart Scheme. The role requires you to work with a wide range of stakeholders, both internal & external, who will all have differing priorities. As a Recruitment Manager you'll be required to work alongside them to achieve the common goal. Just some of your day-to-day responsibilities will include: Taking Ownership Identifying new business opportunities and winning new clients Planning and conducting events such as jobs fairs and employer days Post-placement support and account management Meeting and exceeding performance targets and Key Performance Indicators (KPIs). Being Fair, Open, and Honest Promoting the Restart Scheme within the community, raising awareness of its benefits and impact Working Together Maximising the repeating business opportunities through building and maintaining relationships with employers Working closely with other teams including Employment Advisers and Skills Trainers to progress participants into work What's in it for you? A generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include: 25 days annual leave (pro-rata for part time) plus statutory bank holidays Reed Pension Scheme Award Winning Management & Leadership training Professional & Personal Development Funds Bi-annual pay reviews Plus much more that can be found on our website The Recruitment Manager role is highly people-oriented, allowing you to work closely with employers, participants, and colleagues, making every day varied and rewarding. At Reed in Partnership, our values-Fair, Open & Honest, Take Ownership, and Work Together-guide everything we do. Join us in delivering services that make a real difference. To be successful in this role, we are looking for someone with: A successful track record of working in a sales environment, an account management or business development role (both face to face presenting and telephone sales experience). Demonstrable experience of working to targets. A willingness to travel locally (e.g., to meet customers/employers) with good knowledge of local labour market. A minimum of 2 A-Levels or an equivalent Level 3 Diploma. GCSE English Language at a minimum of a Grade B (or equivalent Level 2 qualification). OR achievement of a Level 2 in Literacy Assessment at interview stage. Desirable Criteria: Experience of working in recruitment, publicly funded services, or other similar sectors Experience of working in a customer facing environment (i.e., Customer Services, Hospitality, Social Care, Customer Services) Interest in people and willingness to go the extra mile. Interest in career and personal development Fluency in more than one language
Jun 29, 2026
Full time
Have you got great people skills and a passion for recruitment? Would you like to work in a customer facing role and make a positive impact on people and their communities Then consider the role of a Recruitment Manager at Reed in Partnership in Selby! Please note, internal applications for this role close on 8th May 2026. Who we are: Reed's Employability Division aims to positively transform lives by helping individuals who are unemployed, economically inactive, or facing challenges such as health conditions, disabilities, or caring responsibilities to find sustainable employment. Through a wide range of tailored support services including one-to-one careers guidance, CV writing, interview preparation, and skills training, we have supported over 250,000 people on their journey into work. Our Restart Scheme, funded by the Department for Work and Pensions (DWP), focuses specifically on supporting the long-term unemployed who are referred by their local Job Centre Plus. We provide them with up to 12 months of personalised support to enter or re-enter the workforce. What is the role about? The Recruitment Manager is responsible for creating and identifying new business opportunities within the local area by developing strong working relationships with employers and bringing on board new employment opportunities for our participants on the Restart Scheme. The role requires you to work with a wide range of stakeholders, both internal & external, who will all have differing priorities. As a Recruitment Manager you'll be required to work alongside them to achieve the common goal. Just some of your day-to-day responsibilities will include: Taking Ownership Identifying new business opportunities and winning new clients Planning and conducting events such as jobs fairs and employer days Post-placement support and account management Meeting and exceeding performance targets and Key Performance Indicators (KPIs). Being Fair, Open, and Honest Promoting the Restart Scheme within the community, raising awareness of its benefits and impact Working Together Maximising the repeating business opportunities through building and maintaining relationships with employers Working closely with other teams including Employment Advisers and Skills Trainers to progress participants into work What's in it for you? A generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include: 25 days annual leave (pro-rata for part time) plus statutory bank holidays Reed Pension Scheme Award Winning Management & Leadership training Professional & Personal Development Funds Bi-annual pay reviews Plus much more that can be found on our website The Recruitment Manager role is highly people-oriented, allowing you to work closely with employers, participants, and colleagues, making every day varied and rewarding. At Reed in Partnership, our values-Fair, Open & Honest, Take Ownership, and Work Together-guide everything we do. Join us in delivering services that make a real difference. To be successful in this role, we are looking for someone with: A successful track record of working in a sales environment, an account management or business development role (both face to face presenting and telephone sales experience). Demonstrable experience of working to targets. A willingness to travel locally (e.g., to meet customers/employers) with good knowledge of local labour market. A minimum of 2 A-Levels or an equivalent Level 3 Diploma. GCSE English Language at a minimum of a Grade B (or equivalent Level 2 qualification). OR achievement of a Level 2 in Literacy Assessment at interview stage. Desirable Criteria: Experience of working in recruitment, publicly funded services, or other similar sectors Experience of working in a customer facing environment (i.e., Customer Services, Hospitality, Social Care, Customer Services) Interest in people and willingness to go the extra mile. Interest in career and personal development Fluency in more than one language
Senior Project Manager Commercial Catering & Hospitality Fit-Out £45,000 - £50,000 DOE + Company Car, up to 12% company performance bonus We are seeking an experienced Senior Project Manager to deliver commercial catering, hospitality, and fit-out projects for leading restaurant groups, hospitality brands, and blue-chip clients across the UK click apply for full job details
Jun 29, 2026
Full time
Senior Project Manager Commercial Catering & Hospitality Fit-Out £45,000 - £50,000 DOE + Company Car, up to 12% company performance bonus We are seeking an experienced Senior Project Manager to deliver commercial catering, hospitality, and fit-out projects for leading restaurant groups, hospitality brands, and blue-chip clients across the UK click apply for full job details
Are you a dynamic and motivated leader with a passion for wellness and exceptional hospitality? We're looking for a Spa & Club Front of House Manager to oversee our clients front-of-house operations, ensuring a seamless and welcoming experience for their guests. If you thrive in a fast-paced environment and are dedicated to delivering outstanding customer service, we'd love to hear from you! The Role: Duty Management: Oversee daily operations during assigned shifts, ensuring smooth and efficient operation Team Leadership: Conduct regular team meetings to facilitate communication, foster new ideas, and monitor team performance. Promote achievements and identify areas for improvement Customer Service: Ensure prompt and accurate handling of customer enquiries and bookings. Address and resolve customer complaints effectively VIP & Group Management: Take control of all VIP, journalists and press arrivals, ensuring a seamless experience Interdepartmental Collaboration: Build and maintain strong relationships with other departments to enhance overall service delivery Performance Appraisals: Collaborate with the Spa Manager to conduct meaningful bi-annual appraisals for all team members Staff Management: Oversee staff absence, holidays, and sickness. Manage the team rota and approve shifts for timely payroll processing. Ensure part-time staff needs are met Facility Maintenance: Ensure that the spa's public spaces are well-maintained, tidy, and spotless at all times Food & Beverage Oversight: Manage and review food and beverage service, control beverage stock, and conduct allergen training for staff Revenue Growth: Liaise with the Spa Manager and Spa Director to explore revenue enhancement opportunities and innovative ideas for departmental growth Cleaning Standards: Coordinate with the cleaning team to maintain high cleaning standards in all spa areas Treatment Revenue Management: Manage online late availability in collaboration with the Treatments Manager Operational Responsibilities: Responsible for the opening and closing of the spa, processing and reconciling daily business transactions, and efficiently managing family swim time sessions Inventory Management: Conduct monthly stock takes of towels and robes, and oversee the ordering of stock as required Compliance: Ensure adherence to GDPR regulations at reception and oversee the functionality of reception equipment Miscellaneous Tasks: Carry out any reasonable tasks requested by the Management Team to ensure smooth spa operations. Be willing to step in during emergencies as needed Skills: Proven experience in a managerial role preferably within a spa or hospitality setting. Strong leadership and team management skills Excellent customer service and communication abilities Ability to handle complaints and resolve issues effectively Proficiency in scheduling software Flexibility to work varied shifts, including evenings and weekends
Jun 29, 2026
Full time
Are you a dynamic and motivated leader with a passion for wellness and exceptional hospitality? We're looking for a Spa & Club Front of House Manager to oversee our clients front-of-house operations, ensuring a seamless and welcoming experience for their guests. If you thrive in a fast-paced environment and are dedicated to delivering outstanding customer service, we'd love to hear from you! The Role: Duty Management: Oversee daily operations during assigned shifts, ensuring smooth and efficient operation Team Leadership: Conduct regular team meetings to facilitate communication, foster new ideas, and monitor team performance. Promote achievements and identify areas for improvement Customer Service: Ensure prompt and accurate handling of customer enquiries and bookings. Address and resolve customer complaints effectively VIP & Group Management: Take control of all VIP, journalists and press arrivals, ensuring a seamless experience Interdepartmental Collaboration: Build and maintain strong relationships with other departments to enhance overall service delivery Performance Appraisals: Collaborate with the Spa Manager to conduct meaningful bi-annual appraisals for all team members Staff Management: Oversee staff absence, holidays, and sickness. Manage the team rota and approve shifts for timely payroll processing. Ensure part-time staff needs are met Facility Maintenance: Ensure that the spa's public spaces are well-maintained, tidy, and spotless at all times Food & Beverage Oversight: Manage and review food and beverage service, control beverage stock, and conduct allergen training for staff Revenue Growth: Liaise with the Spa Manager and Spa Director to explore revenue enhancement opportunities and innovative ideas for departmental growth Cleaning Standards: Coordinate with the cleaning team to maintain high cleaning standards in all spa areas Treatment Revenue Management: Manage online late availability in collaboration with the Treatments Manager Operational Responsibilities: Responsible for the opening and closing of the spa, processing and reconciling daily business transactions, and efficiently managing family swim time sessions Inventory Management: Conduct monthly stock takes of towels and robes, and oversee the ordering of stock as required Compliance: Ensure adherence to GDPR regulations at reception and oversee the functionality of reception equipment Miscellaneous Tasks: Carry out any reasonable tasks requested by the Management Team to ensure smooth spa operations. Be willing to step in during emergencies as needed Skills: Proven experience in a managerial role preferably within a spa or hospitality setting. Strong leadership and team management skills Excellent customer service and communication abilities Ability to handle complaints and resolve issues effectively Proficiency in scheduling software Flexibility to work varied shifts, including evenings and weekends
Wildlife Fundraiser No experience necessary! Are you passionate about nature and confident talking to people? Looking for a rewarding seasonal role where every day feels different? Join the Fundraising Team in the South London/Croydon area, where you'll help inspire public support for nature. We're looking for someone who enjoys variety and is happy to travel locally across South London. All fundraising venues are located within approximately one hour of your home. Therefore, please only apply if you currently live within the South London/Croydon catchment area, or are planning to relocate to the area. If you don't have fundraising experience don't worry, this is an entry-level role and full training will be provided! A company van is just one of the amazing benefits you will receive as part of your role so apply today! Position: Wildlife Fundraiser South London Ref: JUN Location: Croydon Salary: £27,579.00 - £28,744.00 per annum Closing Date: Sun, 19th Jul 2026. We reserve the right to close this recruitment at any stage once we have made a hire. About the Role As part of the fundraising team, you'll spend your days out in the community, speaking to members of the public and inspiring support for nature conservation. Typical duties include: Travelling to a variety of local venues and events using a company van (fuel and parking costs covered). Setting up engaging fundraising stands and displays. Speaking with members of the public about the charity's work and conservation mission. Encouraging people to support the charity through regular direct debit donations. You'll be working outdoors, meeting new people every day and making a genuine difference for wildlife. The role can be challenging at times, so resilience, confidence and a positive attitude are important, but it's also incredibly rewarding. What's On Offer: No fundraising, wildlife or conservation experience is needed. If you're confident talking to people and enjoy working outdoors, we'll provide all the training and support you need to succeed. A stable salary with no commission-based pay. Company van provided for business use, with all fuel and parking expenses covered. 34 days annual leave including bank holidays (pro rata). Flexible working options available, with 3- or 4-day contracts. A supportive and inclusive team environment with a dedicated mental health assistance programme. Full induction and training at HQ in Sandy, Bedfordshire (travel and accommodation covered). What We're Looking For We're looking for people who are: Comfortable working towards individual and team targets in a positive and supportive environment. Passionate about people and conservation. Confident speaking to members of the public and asking for donations. Positive, resilient and self-motivated. Comfortable with working alone and outdoors in all weather. Willing to travel locally, with journeys averaging up to one hour each way from home. Available to work 3 out of 4 weekends per month. Demonstrates a proactive and constructive approach to work, showing willingness to learn, adapt and contribute to achieving team objectives You'll also need: A full UK driving licence. Experience in fundraising, sales or customer service is advantageous. People join from a wide range of backgrounds including retail, hospitality, customer service, teaching, care, events and fundraising. Additional Information Expected start date: 3rd of August - See pack for full list of 2026 start/Induction dates when you apply Please note that we interviewing and appointing on a first come, first served basis, so we encourage you to submit your application as soon as possible Recruitment Process Online application and CV Short video questionnaire (or alternative assessment if requested) Informal screening call with Recruitment Team Face-to-face interview with the Recruiting Manager We're committed to creating a diverse and inclusive team where everyone feels valued and supported and we particularly welcome applications from people of colour and disabled people, who are currently underrepresented across the environmental sector. This role is not eligible for UK Visa Sponsorship. Applicants must have the right to work in the UK. This is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
Jun 29, 2026
Full time
Wildlife Fundraiser No experience necessary! Are you passionate about nature and confident talking to people? Looking for a rewarding seasonal role where every day feels different? Join the Fundraising Team in the South London/Croydon area, where you'll help inspire public support for nature. We're looking for someone who enjoys variety and is happy to travel locally across South London. All fundraising venues are located within approximately one hour of your home. Therefore, please only apply if you currently live within the South London/Croydon catchment area, or are planning to relocate to the area. If you don't have fundraising experience don't worry, this is an entry-level role and full training will be provided! A company van is just one of the amazing benefits you will receive as part of your role so apply today! Position: Wildlife Fundraiser South London Ref: JUN Location: Croydon Salary: £27,579.00 - £28,744.00 per annum Closing Date: Sun, 19th Jul 2026. We reserve the right to close this recruitment at any stage once we have made a hire. About the Role As part of the fundraising team, you'll spend your days out in the community, speaking to members of the public and inspiring support for nature conservation. Typical duties include: Travelling to a variety of local venues and events using a company van (fuel and parking costs covered). Setting up engaging fundraising stands and displays. Speaking with members of the public about the charity's work and conservation mission. Encouraging people to support the charity through regular direct debit donations. You'll be working outdoors, meeting new people every day and making a genuine difference for wildlife. The role can be challenging at times, so resilience, confidence and a positive attitude are important, but it's also incredibly rewarding. What's On Offer: No fundraising, wildlife or conservation experience is needed. If you're confident talking to people and enjoy working outdoors, we'll provide all the training and support you need to succeed. A stable salary with no commission-based pay. Company van provided for business use, with all fuel and parking expenses covered. 34 days annual leave including bank holidays (pro rata). Flexible working options available, with 3- or 4-day contracts. A supportive and inclusive team environment with a dedicated mental health assistance programme. Full induction and training at HQ in Sandy, Bedfordshire (travel and accommodation covered). What We're Looking For We're looking for people who are: Comfortable working towards individual and team targets in a positive and supportive environment. Passionate about people and conservation. Confident speaking to members of the public and asking for donations. Positive, resilient and self-motivated. Comfortable with working alone and outdoors in all weather. Willing to travel locally, with journeys averaging up to one hour each way from home. Available to work 3 out of 4 weekends per month. Demonstrates a proactive and constructive approach to work, showing willingness to learn, adapt and contribute to achieving team objectives You'll also need: A full UK driving licence. Experience in fundraising, sales or customer service is advantageous. People join from a wide range of backgrounds including retail, hospitality, customer service, teaching, care, events and fundraising. Additional Information Expected start date: 3rd of August - See pack for full list of 2026 start/Induction dates when you apply Please note that we interviewing and appointing on a first come, first served basis, so we encourage you to submit your application as soon as possible Recruitment Process Online application and CV Short video questionnaire (or alternative assessment if requested) Informal screening call with Recruitment Team Face-to-face interview with the Recruiting Manager We're committed to creating a diverse and inclusive team where everyone feels valued and supported and we particularly welcome applications from people of colour and disabled people, who are currently underrepresented across the environmental sector. This role is not eligible for UK Visa Sponsorship. Applicants must have the right to work in the UK. This is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
Thorn Baker s Facilities Management division is looking for a driven and ambitious individual to join our team. This is an exciting opportunity to start or develop your career in recruitment. Initially, you ll support the team by sourcing high-quality temporary and permanent cleaning staff across the UK. As you grow in the role, you ll progress into a full 360 Recruitment Consultant position, including B2B sales and client management responsibilities. What You ll Be Doing • Build and develop strong relationships with existing client accounts • Act as the main point of contact, ensuring excellent service delivery • Coordinate recruitment activity to meet workforce requirements • Work closely with consultants to fill vacancies efficiently • Monitor account performance and identify growth opportunities • Attend client meetings and site visits when required • Maintain accurate records and provide regular updates What We re Looking For • A proactive, results-driven mindset • Strong communication skills (phone and written) • Ability to thrive in a fast-paced, target-driven environment • Excellent organisation and multitasking skills • A team player with ambition to grow into a recruitment professional • Experience in recruitment, account management, or customer-facing roles is beneficial (e.g. retail, hospitality, customer service) What We Offer • Supportive, team-focused working environment from day one • Clear career progression opportunities (many leaders promoted internally) • Flexible working patterns • Ongoing training and development, including 1:1 coaching • Incentives such as holidays, hotel breaks, activity days, and vouchers • Health and well-being benefits • Regular social events, including summer and Christmas parties Why Join Us? If you re ambitious, motivated, and ready to build a successful career in recruitment within a supportive and high-performing team, we d love to hear from you.
Jun 29, 2026
Full time
Thorn Baker s Facilities Management division is looking for a driven and ambitious individual to join our team. This is an exciting opportunity to start or develop your career in recruitment. Initially, you ll support the team by sourcing high-quality temporary and permanent cleaning staff across the UK. As you grow in the role, you ll progress into a full 360 Recruitment Consultant position, including B2B sales and client management responsibilities. What You ll Be Doing • Build and develop strong relationships with existing client accounts • Act as the main point of contact, ensuring excellent service delivery • Coordinate recruitment activity to meet workforce requirements • Work closely with consultants to fill vacancies efficiently • Monitor account performance and identify growth opportunities • Attend client meetings and site visits when required • Maintain accurate records and provide regular updates What We re Looking For • A proactive, results-driven mindset • Strong communication skills (phone and written) • Ability to thrive in a fast-paced, target-driven environment • Excellent organisation and multitasking skills • A team player with ambition to grow into a recruitment professional • Experience in recruitment, account management, or customer-facing roles is beneficial (e.g. retail, hospitality, customer service) What We Offer • Supportive, team-focused working environment from day one • Clear career progression opportunities (many leaders promoted internally) • Flexible working patterns • Ongoing training and development, including 1:1 coaching • Incentives such as holidays, hotel breaks, activity days, and vouchers • Health and well-being benefits • Regular social events, including summer and Christmas parties Why Join Us? If you re ambitious, motivated, and ready to build a successful career in recruitment within a supportive and high-performing team, we d love to hear from you.
OUTSTANDING OPPORTUNITY FOR HR ADVISOR/ASSISTANT/ADMINISTRATOR TO JOIN THIS GROWING PAN-EUROPEAN HOSPITALITY/LEISURE BUSINESS. My Client, one of the leading leisure/ hospitality businesses in the UK, is now looking for an HR advisor to join the team in their busy Head Office in Surrey. Ideal for an experienced HR Administrator or Hr Advisor who ideally (but not necessarily) has experience within the retail, hospitality, or leisure industries. As an HR Adviser, you will play a key role in supporting managers and crew across the business with day-to-day people matters. You will provide practical HR support, ensuring consistency, compliance, and a positive crew experience across all sites. This role is ideal for someone who enjoys a fast-paced environment and is confident in managing a wide range of employee relations cases while building strong relationships with stakeholders.On offer is a competitive salary, hybrid working, and some unusual company benefits! KEY RESPONSIBILITIES HR Operations Support the full employee lifecycle, including onboarding, employment and leaver processes, ensuring all activities align with payroll cut-off dates and internal processes. Carry out and monitor compliance checks, including Right to Work (RTW), Disclosure and Barring Service (DBS), and DVLA checks, ensuring all legal and regulatory requirements are met. Maintain accurate and up-to-date personnel records across HR systems (e.g. Fourth) and Learning Management Systems (e.g. Mission Control), ensuring data integrity at all times. Prepare and issue standard HR documentation, including contracts, references, and other personnel communications. Prepare parental leave letters, calculations and other relevant documentation Manage the HR inbox, responding to queries in a timely, professional, and supportive manner, escalating where appropriate. Policy and Compliance Support the review and updating of HR policies and procedures in line with legislative changes and evolving business needs. Ensure all HR activities are fully compliant with GDPR and data protection requirements, maintaining strict confidentiality at all times. Promote consistent application of policies across the business, supporting and guiding managers to apply them effectively. Projects & Continuous Improvement Support wider People initiatives, including engagement surveys (e.g. GPTW), wellbeing programmes, and culture-focused projects. Support the implementation of organisational or structural changes within HR systems, ensuring accuracy and alignment. Contribute to the continuous improvement of HR systems, processes, and ways of working to enhance efficiency, compliance, and user experience. General Administration Provide administrative support to the People Team on ad-hoc projects, initiatives, and events. Essential Proven experience in a generalist HR role Excellent communication and stakeholder management skills. Ability to work in a fast-paced, operational environment. Strong organisational and administrative skills with attention to detail. Approachable and credible, with the ability to build trust quickly. Resilient and able to handle sensitive situations professionally. Strong team player aligned to a real Team culture. Please apply via the link below ASAP or contact Ian Gerstein for more information.
Jun 29, 2026
Full time
OUTSTANDING OPPORTUNITY FOR HR ADVISOR/ASSISTANT/ADMINISTRATOR TO JOIN THIS GROWING PAN-EUROPEAN HOSPITALITY/LEISURE BUSINESS. My Client, one of the leading leisure/ hospitality businesses in the UK, is now looking for an HR advisor to join the team in their busy Head Office in Surrey. Ideal for an experienced HR Administrator or Hr Advisor who ideally (but not necessarily) has experience within the retail, hospitality, or leisure industries. As an HR Adviser, you will play a key role in supporting managers and crew across the business with day-to-day people matters. You will provide practical HR support, ensuring consistency, compliance, and a positive crew experience across all sites. This role is ideal for someone who enjoys a fast-paced environment and is confident in managing a wide range of employee relations cases while building strong relationships with stakeholders.On offer is a competitive salary, hybrid working, and some unusual company benefits! KEY RESPONSIBILITIES HR Operations Support the full employee lifecycle, including onboarding, employment and leaver processes, ensuring all activities align with payroll cut-off dates and internal processes. Carry out and monitor compliance checks, including Right to Work (RTW), Disclosure and Barring Service (DBS), and DVLA checks, ensuring all legal and regulatory requirements are met. Maintain accurate and up-to-date personnel records across HR systems (e.g. Fourth) and Learning Management Systems (e.g. Mission Control), ensuring data integrity at all times. Prepare and issue standard HR documentation, including contracts, references, and other personnel communications. Prepare parental leave letters, calculations and other relevant documentation Manage the HR inbox, responding to queries in a timely, professional, and supportive manner, escalating where appropriate. Policy and Compliance Support the review and updating of HR policies and procedures in line with legislative changes and evolving business needs. Ensure all HR activities are fully compliant with GDPR and data protection requirements, maintaining strict confidentiality at all times. Promote consistent application of policies across the business, supporting and guiding managers to apply them effectively. Projects & Continuous Improvement Support wider People initiatives, including engagement surveys (e.g. GPTW), wellbeing programmes, and culture-focused projects. Support the implementation of organisational or structural changes within HR systems, ensuring accuracy and alignment. Contribute to the continuous improvement of HR systems, processes, and ways of working to enhance efficiency, compliance, and user experience. General Administration Provide administrative support to the People Team on ad-hoc projects, initiatives, and events. Essential Proven experience in a generalist HR role Excellent communication and stakeholder management skills. Ability to work in a fast-paced, operational environment. Strong organisational and administrative skills with attention to detail. Approachable and credible, with the ability to build trust quickly. Resilient and able to handle sensitive situations professionally. Strong team player aligned to a real Team culture. Please apply via the link below ASAP or contact Ian Gerstein for more information.
Business Development Manager: 45-55k (dependant on experience) & car allowance & bonus. Hybrid working. Are you ready to take the next step in your career and become a part of a rapidly expanding dynamic family business that prides itself on an exceptional culture and unwavering values? If so, maybe this exciting Business Development Manager role is for you. Our client isn't just a company; they're a close-knit family. Their journey began with a passion for providing the freshest produce to their customers while upholding strong values of integrity, teamwork, and community engagement. Culture remains at the heart of everything they do and having witnessed remarkable growth over the years they are looking to further strengthen the commercial team with the addition of a Business Development Manager to operate within the hospitality channel with a key focus on hotels, restaurant chains, venue & travel. The Role: As a Business Development Manager, you will be at the forefront of our clients continued expansion, shaping the future of their business. Your responsibilities will encompass: Key Responsibilities: Identify and target new business opportunities within the hospitality sector. Develop and implement effective sales strategies to achieve and exceed sales targets. Build and maintain strong relationships with key decision-makers and stakeholders in the industry. Conduct market research to stay updated on industry trends and competitive landscape. Present and promote our products and services to potential clients through effective sales presentations and negotiations. Collaborate with the marketing and product development teams to align sales strategies with company goals. Provide exceptional customer service to ensure client satisfaction and retention. Prepare and deliver accurate sales reports, forecasts, and performance analysis. Requirements: Proven experience as a Business Development Manager or similar role in the hospitality sector. Strong track record of achieving and exceeding sales targets. Exceptional communication, negotiation, and interpersonal skills. Ability to work independently and as part of a team. Self-motivated with a proactive approach to identifying and pursuing new business opportunities. Excellent organizational and time management skills. Proficiency in using CRM software and other sales tools. Willingness to travel as needed to meet clients and attend industry events. What's In It for You? Competitive Compensation: Enjoy a competitive salary and bonus structure that reflects your contributions to our ongoing success. Cultural Harmony: Experience a supportive and inclusive culture that treats you like family and values your well-being. Sustainability and Charity: Be part of a company that's making a positive impact on the environment and society through sustainable practices and charitable endeavours. Growth Opportunities: Join us during this exciting phase of significant growth and contribute to shaping our future. If you're excited about the prospect my client organisation we encourage you to apply. Mandeville is acting as an Employment Agency in relation to this vacancy.
Jun 28, 2026
Full time
Business Development Manager: 45-55k (dependant on experience) & car allowance & bonus. Hybrid working. Are you ready to take the next step in your career and become a part of a rapidly expanding dynamic family business that prides itself on an exceptional culture and unwavering values? If so, maybe this exciting Business Development Manager role is for you. Our client isn't just a company; they're a close-knit family. Their journey began with a passion for providing the freshest produce to their customers while upholding strong values of integrity, teamwork, and community engagement. Culture remains at the heart of everything they do and having witnessed remarkable growth over the years they are looking to further strengthen the commercial team with the addition of a Business Development Manager to operate within the hospitality channel with a key focus on hotels, restaurant chains, venue & travel. The Role: As a Business Development Manager, you will be at the forefront of our clients continued expansion, shaping the future of their business. Your responsibilities will encompass: Key Responsibilities: Identify and target new business opportunities within the hospitality sector. Develop and implement effective sales strategies to achieve and exceed sales targets. Build and maintain strong relationships with key decision-makers and stakeholders in the industry. Conduct market research to stay updated on industry trends and competitive landscape. Present and promote our products and services to potential clients through effective sales presentations and negotiations. Collaborate with the marketing and product development teams to align sales strategies with company goals. Provide exceptional customer service to ensure client satisfaction and retention. Prepare and deliver accurate sales reports, forecasts, and performance analysis. Requirements: Proven experience as a Business Development Manager or similar role in the hospitality sector. Strong track record of achieving and exceeding sales targets. Exceptional communication, negotiation, and interpersonal skills. Ability to work independently and as part of a team. Self-motivated with a proactive approach to identifying and pursuing new business opportunities. Excellent organizational and time management skills. Proficiency in using CRM software and other sales tools. Willingness to travel as needed to meet clients and attend industry events. What's In It for You? Competitive Compensation: Enjoy a competitive salary and bonus structure that reflects your contributions to our ongoing success. Cultural Harmony: Experience a supportive and inclusive culture that treats you like family and values your well-being. Sustainability and Charity: Be part of a company that's making a positive impact on the environment and society through sustainable practices and charitable endeavours. Growth Opportunities: Join us during this exciting phase of significant growth and contribute to shaping our future. If you're excited about the prospect my client organisation we encourage you to apply. Mandeville is acting as an Employment Agency in relation to this vacancy.
Are you a dynamic and motivated leader with a passion for wellness and exceptional hospitality? We're looking for a Spa & Club Front of House Manager to oversee our clients front-of-house operations, ensuring a seamless and welcoming experience for their guests. If you thrive in a fast-paced environment and are dedicated to delivering outstanding customer service, we'd love to hear from you! The Role: Duty Management: Oversee daily operations during assigned shifts, ensuring smooth and efficient operation Team Leadership: Conduct regular team meetings to facilitate communication, foster new ideas, and monitor team performance. Promote achievements and identify areas for improvement Customer Service: Ensure prompt and accurate handling of customer enquiries and bookings. Address and resolve customer complaints effectively VIP & Group Management: Take control of all VIP, journalists and press arrivals, ensuring a seamless experience Interdepartmental Collaboration: Build and maintain strong relationships with other departments to enhance overall service delivery Performance Appraisals: Collaborate with the Spa Manager to conduct meaningful bi-annual appraisals for all team members Staff Management: Oversee staff absence, holidays, and sickness. Manage the team rota and approve shifts for timely payroll processing. Ensure part-time staff needs are met Facility Maintenance: Ensure that the spa's public spaces are well-maintained, tidy, and spotless at all times Food & Beverage Oversight: Manage and review food and beverage service, control beverage stock, and conduct allergen training for staff Revenue Growth: Liaise with the Spa Manager and Spa Director to explore revenue enhancement opportunities and innovative ideas for departmental growth Cleaning Standards: Coordinate with the cleaning team to maintain high cleaning standards in all spa areas Treatment Revenue Management: Manage online late availability in collaboration with the Treatments Manager Operational Responsibilities: Responsible for the opening and closing of the spa, processing and reconciling daily business transactions, and efficiently managing family swim time sessions Inventory Management: Conduct monthly stock takes of towels and robes, and oversee the ordering of stock as required Compliance: Ensure adherence to GDPR regulations at reception and oversee the functionality of reception equipment Miscellaneous Tasks: Carry out any reasonable tasks requested by the Management Team to ensure smooth spa operations. Be willing to step in during emergencies as needed Skills: Proven experience in a managerial role preferably within a spa or hospitality setting. Strong leadership and team management skills Excellent customer service and communication abilities Ability to handle complaints and resolve issues effectively Proficiency in scheduling software Flexibility to work varied shifts, including evenings and weekends
Jun 28, 2026
Full time
Are you a dynamic and motivated leader with a passion for wellness and exceptional hospitality? We're looking for a Spa & Club Front of House Manager to oversee our clients front-of-house operations, ensuring a seamless and welcoming experience for their guests. If you thrive in a fast-paced environment and are dedicated to delivering outstanding customer service, we'd love to hear from you! The Role: Duty Management: Oversee daily operations during assigned shifts, ensuring smooth and efficient operation Team Leadership: Conduct regular team meetings to facilitate communication, foster new ideas, and monitor team performance. Promote achievements and identify areas for improvement Customer Service: Ensure prompt and accurate handling of customer enquiries and bookings. Address and resolve customer complaints effectively VIP & Group Management: Take control of all VIP, journalists and press arrivals, ensuring a seamless experience Interdepartmental Collaboration: Build and maintain strong relationships with other departments to enhance overall service delivery Performance Appraisals: Collaborate with the Spa Manager to conduct meaningful bi-annual appraisals for all team members Staff Management: Oversee staff absence, holidays, and sickness. Manage the team rota and approve shifts for timely payroll processing. Ensure part-time staff needs are met Facility Maintenance: Ensure that the spa's public spaces are well-maintained, tidy, and spotless at all times Food & Beverage Oversight: Manage and review food and beverage service, control beverage stock, and conduct allergen training for staff Revenue Growth: Liaise with the Spa Manager and Spa Director to explore revenue enhancement opportunities and innovative ideas for departmental growth Cleaning Standards: Coordinate with the cleaning team to maintain high cleaning standards in all spa areas Treatment Revenue Management: Manage online late availability in collaboration with the Treatments Manager Operational Responsibilities: Responsible for the opening and closing of the spa, processing and reconciling daily business transactions, and efficiently managing family swim time sessions Inventory Management: Conduct monthly stock takes of towels and robes, and oversee the ordering of stock as required Compliance: Ensure adherence to GDPR regulations at reception and oversee the functionality of reception equipment Miscellaneous Tasks: Carry out any reasonable tasks requested by the Management Team to ensure smooth spa operations. Be willing to step in during emergencies as needed Skills: Proven experience in a managerial role preferably within a spa or hospitality setting. Strong leadership and team management skills Excellent customer service and communication abilities Ability to handle complaints and resolve issues effectively Proficiency in scheduling software Flexibility to work varied shifts, including evenings and weekends
Platinum Travel Recruitment are seeking an experienced Travel PR Senior Account Manager / Account Director to join a fabulous Travel PR and representation agency, hybrid working in London. We would consider an SAM to rise to JAD or a JAD looking to go to AD, applicants must have PR experience within lifestyle and travel. We would consider freelance PR professionals with the travel remit however must have the above experence. Our client delivers creative, high impact campaigns for an exciting portfolio of clients, across destinations, hotels, and travel brands. The Travel PR Senior Account Manager / Account Director shall be leading and growing our clients travel PR offering. We will only consider candidates with solid PR agency experience who thrives on managing high-profile accounts, driving creative campaigns and mentoring teams. Travel PR Senior Account Manager / Account Director Duties: Lead and manage key travel and lifestyle client accounts Develop and execute strategic PR campaigns across multiple channels Build and maintain strong client relationships at senior level Oversee and mentor junior team members Drive new business opportunities and support agency growth Create compelling pitch documents and confidently present to clients Deliver consistently high standards of media relations and coverage Travel PR Account Director Essential Requirements: Proven experience within a PR agency (essential). Strong background in travel PR, with preferred experience across brands, hotels, and the luxury sector. Highly organised with excellent attention to detail. Creative thinker with a proactive, solutions-focused mindset. Exceptional writing skills, particularly for pitch documents and proposals. Confident and engaging presenter. Strong leadership and team management capabilities. Travel PR Senior Account Manager / Account Director Benefits: Hybrid working model (3 x days in the stunning modern office, 2 x remote) Friendly, supportive team culture. Opportunity to work with exciting travel and luxury clients. Career growth within a dynamic boutique travel PR agency. Salary negotiable depending on experience. Plus many more perks. To be considered for the role the applicant MUST have PR experience within an agency or representation company within travel or lifestyle a SAM to rise to JAD or a JAD looking to go to an AD
Jun 28, 2026
Full time
Platinum Travel Recruitment are seeking an experienced Travel PR Senior Account Manager / Account Director to join a fabulous Travel PR and representation agency, hybrid working in London. We would consider an SAM to rise to JAD or a JAD looking to go to AD, applicants must have PR experience within lifestyle and travel. We would consider freelance PR professionals with the travel remit however must have the above experence. Our client delivers creative, high impact campaigns for an exciting portfolio of clients, across destinations, hotels, and travel brands. The Travel PR Senior Account Manager / Account Director shall be leading and growing our clients travel PR offering. We will only consider candidates with solid PR agency experience who thrives on managing high-profile accounts, driving creative campaigns and mentoring teams. Travel PR Senior Account Manager / Account Director Duties: Lead and manage key travel and lifestyle client accounts Develop and execute strategic PR campaigns across multiple channels Build and maintain strong client relationships at senior level Oversee and mentor junior team members Drive new business opportunities and support agency growth Create compelling pitch documents and confidently present to clients Deliver consistently high standards of media relations and coverage Travel PR Account Director Essential Requirements: Proven experience within a PR agency (essential). Strong background in travel PR, with preferred experience across brands, hotels, and the luxury sector. Highly organised with excellent attention to detail. Creative thinker with a proactive, solutions-focused mindset. Exceptional writing skills, particularly for pitch documents and proposals. Confident and engaging presenter. Strong leadership and team management capabilities. Travel PR Senior Account Manager / Account Director Benefits: Hybrid working model (3 x days in the stunning modern office, 2 x remote) Friendly, supportive team culture. Opportunity to work with exciting travel and luxury clients. Career growth within a dynamic boutique travel PR agency. Salary negotiable depending on experience. Plus many more perks. To be considered for the role the applicant MUST have PR experience within an agency or representation company within travel or lifestyle a SAM to rise to JAD or a JAD looking to go to an AD
Are you a dynamic and motivated leader with a passion for wellness and exceptional hospitality? We're looking for a Spa & Club Front of House Manager to oversee our clients front-of-house operations, ensuring a seamless and welcoming experience for their guests. If you thrive in a fast-paced environment and are dedicated to delivering outstanding customer service, we'd love to hear from you! The Role: Duty Management: Oversee daily operations during assigned shifts, ensuring smooth and efficient operation Team Leadership: Conduct regular team meetings to facilitate communication, foster new ideas, and monitor team performance. Promote achievements and identify areas for improvement Customer Service: Ensure prompt and accurate handling of customer enquiries and bookings. Address and resolve customer complaints effectively VIP & Group Management: Take control of all VIP, journalists and press arrivals, ensuring a seamless experience Interdepartmental Collaboration: Build and maintain strong relationships with other departments to enhance overall service delivery Performance Appraisals: Collaborate with the Spa Manager to conduct meaningful bi-annual appraisals for all team members Staff Management: Oversee staff absence, holidays, and sickness. Manage the team rota and approve shifts for timely payroll processing. Ensure part-time staff needs are met Facility Maintenance: Ensure that the spa's public spaces are well-maintained, tidy, and spotless at all times Food & Beverage Oversight: Manage and review food and beverage service, control beverage stock, and conduct allergen training for staff Revenue Growth: Liaise with the Spa Manager and Spa Director to explore revenue enhancement opportunities and innovative ideas for departmental growth Cleaning Standards: Coordinate with the cleaning team to maintain high cleaning standards in all spa areas Treatment Revenue Management: Manage online late availability in collaboration with the Treatments Manager Operational Responsibilities: Responsible for the opening and closing of the spa, processing and reconciling daily business transactions, and efficiently managing family swim time sessions Inventory Management: Conduct monthly stock takes of towels and robes, and oversee the ordering of stock as required Compliance: Ensure adherence to GDPR regulations at reception and oversee the functionality of reception equipment Miscellaneous Tasks: Carry out any reasonable tasks requested by the Management Team to ensure smooth spa operations. Be willing to step in during emergencies as needed Skills: Proven experience in a managerial role preferably within a spa or hospitality setting. Strong leadership and team management skills Excellent customer service and communication abilities Ability to handle complaints and resolve issues effectively Proficiency in scheduling software Flexibility to work varied shifts, including evenings and weekends
Jun 28, 2026
Full time
Are you a dynamic and motivated leader with a passion for wellness and exceptional hospitality? We're looking for a Spa & Club Front of House Manager to oversee our clients front-of-house operations, ensuring a seamless and welcoming experience for their guests. If you thrive in a fast-paced environment and are dedicated to delivering outstanding customer service, we'd love to hear from you! The Role: Duty Management: Oversee daily operations during assigned shifts, ensuring smooth and efficient operation Team Leadership: Conduct regular team meetings to facilitate communication, foster new ideas, and monitor team performance. Promote achievements and identify areas for improvement Customer Service: Ensure prompt and accurate handling of customer enquiries and bookings. Address and resolve customer complaints effectively VIP & Group Management: Take control of all VIP, journalists and press arrivals, ensuring a seamless experience Interdepartmental Collaboration: Build and maintain strong relationships with other departments to enhance overall service delivery Performance Appraisals: Collaborate with the Spa Manager to conduct meaningful bi-annual appraisals for all team members Staff Management: Oversee staff absence, holidays, and sickness. Manage the team rota and approve shifts for timely payroll processing. Ensure part-time staff needs are met Facility Maintenance: Ensure that the spa's public spaces are well-maintained, tidy, and spotless at all times Food & Beverage Oversight: Manage and review food and beverage service, control beverage stock, and conduct allergen training for staff Revenue Growth: Liaise with the Spa Manager and Spa Director to explore revenue enhancement opportunities and innovative ideas for departmental growth Cleaning Standards: Coordinate with the cleaning team to maintain high cleaning standards in all spa areas Treatment Revenue Management: Manage online late availability in collaboration with the Treatments Manager Operational Responsibilities: Responsible for the opening and closing of the spa, processing and reconciling daily business transactions, and efficiently managing family swim time sessions Inventory Management: Conduct monthly stock takes of towels and robes, and oversee the ordering of stock as required Compliance: Ensure adherence to GDPR regulations at reception and oversee the functionality of reception equipment Miscellaneous Tasks: Carry out any reasonable tasks requested by the Management Team to ensure smooth spa operations. Be willing to step in during emergencies as needed Skills: Proven experience in a managerial role preferably within a spa or hospitality setting. Strong leadership and team management skills Excellent customer service and communication abilities Ability to handle complaints and resolve issues effectively Proficiency in scheduling software Flexibility to work varied shifts, including evenings and weekends
My client are a real success story having grown their business by 40% in the last year alone. They install platform lifts to a with range of industries including the Education sector, the hospitality sector, care sector and industrial sectors. Products include platform lists for people and goods and materials. Due to their continued growth they are looking to hire a sales executive to join their team The role of the Sales Executive will be to mainly react to incoming enquiries, go out and survey potential new and existing customer sites and producing quotes and proposals to convert these enquiries into sales. The company have configuration tools to make this process easier and full technical support and training will be given. You will work towards targets and be rewarded financially for your efforts with an uncapped bonus structure. You will be based in the office in Colchester for 50% f the time and the rest of the time out seeing customers anywhere in the South East, a company car is provided for Field visits. To be considered for this Sales Executives, role you must have a minimum of 12 months field sales experience. You don't have to be from the platform lifts industry but ideally you will have sold a product or service that involves completing site surveys. This role would suit somebody who is motivated and has the personality to deal with a wide range of customers.
Jun 28, 2026
Full time
My client are a real success story having grown their business by 40% in the last year alone. They install platform lifts to a with range of industries including the Education sector, the hospitality sector, care sector and industrial sectors. Products include platform lists for people and goods and materials. Due to their continued growth they are looking to hire a sales executive to join their team The role of the Sales Executive will be to mainly react to incoming enquiries, go out and survey potential new and existing customer sites and producing quotes and proposals to convert these enquiries into sales. The company have configuration tools to make this process easier and full technical support and training will be given. You will work towards targets and be rewarded financially for your efforts with an uncapped bonus structure. You will be based in the office in Colchester for 50% f the time and the rest of the time out seeing customers anywhere in the South East, a company car is provided for Field visits. To be considered for this Sales Executives, role you must have a minimum of 12 months field sales experience. You don't have to be from the platform lifts industry but ideally you will have sold a product or service that involves completing site surveys. This role would suit somebody who is motivated and has the personality to deal with a wide range of customers.
Our client is one of the UK's largest and leading Leisure/Sports Centre operators. They are currently looking to recruit a Duty Manager to oversee centre operations, with a particular focus on Front of House and Membership Sales. The available role is based at our clients site in Wellington, Somerset. The successful candidate will be responsible for supporting the day to day operations of the centre, overseeing health and safety, driving customer service excellence and supporting the team We need a Duty Manager who will: - Ideally have experience working in leisure centre operations and it would be advantageous if you have previous experience dealing with FOH operations and sales - Be able to lead and motivate a diverse team fully embracing our company values - Be focused on high customer service standards - Have excellent verbal, written and IT communication skills - Create an environment where colleagues can achieve their full potential - Have to manage cost control and drive income in all areas of the business - Demonstrate exceptional time management and deadline compliance Please note the successful candidate will need to achieve their National Pool Lifeguard, First Aid at Work & Pool Plant Operators qualifications within a set timescale, if not already qualified. This position will involve day, evening and weekend work, including public holidays and will also require a DBS check prior to starting
Jun 28, 2026
Full time
Our client is one of the UK's largest and leading Leisure/Sports Centre operators. They are currently looking to recruit a Duty Manager to oversee centre operations, with a particular focus on Front of House and Membership Sales. The available role is based at our clients site in Wellington, Somerset. The successful candidate will be responsible for supporting the day to day operations of the centre, overseeing health and safety, driving customer service excellence and supporting the team We need a Duty Manager who will: - Ideally have experience working in leisure centre operations and it would be advantageous if you have previous experience dealing with FOH operations and sales - Be able to lead and motivate a diverse team fully embracing our company values - Be focused on high customer service standards - Have excellent verbal, written and IT communication skills - Create an environment where colleagues can achieve their full potential - Have to manage cost control and drive income in all areas of the business - Demonstrate exceptional time management and deadline compliance Please note the successful candidate will need to achieve their National Pool Lifeguard, First Aid at Work & Pool Plant Operators qualifications within a set timescale, if not already qualified. This position will involve day, evening and weekend work, including public holidays and will also require a DBS check prior to starting
Leicester - LE2 7JD Full-Time Permanent 37.5 Hours per Week £29,000 - £32,000 per annum + 5% Bonus About the Opportunity Our client is a major UK-based student accommodation provider that manages purpose-built student housing (PBSA) across the country. With a strong reputation for delivering exceptional resident experiences, they are seeking an enthusiastic and customer-focused Assistant Operations Manager to join their team in Leicester. Working 5 days out of 7 per week This is an excellent opportunity for an ambitious professional looking to develop their career within property operations, hospitality, customer experience, or student accommodation. Working alongside the Operations Manager, you will play a key role in ensuring the successful day-to-day operation of a thriving student residence while helping to create a safe, welcoming, and engaging environment for residents. The Role As Assistant Operations Manager, you will support the operational and commercial performance of the property, helping to drive occupancy, resident satisfaction, compliance, and team engagement. You will work closely with residents, universities, contractors, and internal departments to ensure the property operates efficiently while delivering an outstanding customer experience. Key Responsibilities Support the day-to-day management and operation of the student accommodation property. Assist in achieving occupancy, revenue, rebooking, and sales targets. Deliver exceptional customer service and act as a key point of contact for resident enquiries. Build and maintain strong relationships with universities, residents, contractors, and external stakeholders. Support the recruitment, training, development, and performance of on-site team members. Deputise for the Operations Manager when required. Ensure compliance with all health and safety, legal, and company requirements. Coordinate maintenance activities and monitor the overall condition and presentation of the property. Assist with resident events, wellbeing initiatives, and community engagement activities. Support annual operational projects including sales campaigns, debt management, compliance audits, and summer turnaround. About You The successful candidate will demonstrate: Strong leadership and people management skills. Excellent customer service and communication abilities. Commercial awareness and a proactive approach to problem-solving. Experience managing multiple priorities in a fast-paced environment. Strong relationship-building and stakeholder management skills. An understanding of health and safety and operational compliance. A positive, flexible, and collaborative attitude. Experience within student accommodation, property management, hospitality, residential operations, hotels, build-to-rent, or customer-facing operational environments would be highly advantageous. Why Apply? This is a fantastic opportunity to join a growing and highly respected organisation within the student accommodation sector. You'll have the chance to make a real impact on residents' university experience while developing valuable leadership, operational, commercial, and property management skills within a supportive and rewarding environment.
Jun 28, 2026
Full time
Leicester - LE2 7JD Full-Time Permanent 37.5 Hours per Week £29,000 - £32,000 per annum + 5% Bonus About the Opportunity Our client is a major UK-based student accommodation provider that manages purpose-built student housing (PBSA) across the country. With a strong reputation for delivering exceptional resident experiences, they are seeking an enthusiastic and customer-focused Assistant Operations Manager to join their team in Leicester. Working 5 days out of 7 per week This is an excellent opportunity for an ambitious professional looking to develop their career within property operations, hospitality, customer experience, or student accommodation. Working alongside the Operations Manager, you will play a key role in ensuring the successful day-to-day operation of a thriving student residence while helping to create a safe, welcoming, and engaging environment for residents. The Role As Assistant Operations Manager, you will support the operational and commercial performance of the property, helping to drive occupancy, resident satisfaction, compliance, and team engagement. You will work closely with residents, universities, contractors, and internal departments to ensure the property operates efficiently while delivering an outstanding customer experience. Key Responsibilities Support the day-to-day management and operation of the student accommodation property. Assist in achieving occupancy, revenue, rebooking, and sales targets. Deliver exceptional customer service and act as a key point of contact for resident enquiries. Build and maintain strong relationships with universities, residents, contractors, and external stakeholders. Support the recruitment, training, development, and performance of on-site team members. Deputise for the Operations Manager when required. Ensure compliance with all health and safety, legal, and company requirements. Coordinate maintenance activities and monitor the overall condition and presentation of the property. Assist with resident events, wellbeing initiatives, and community engagement activities. Support annual operational projects including sales campaigns, debt management, compliance audits, and summer turnaround. About You The successful candidate will demonstrate: Strong leadership and people management skills. Excellent customer service and communication abilities. Commercial awareness and a proactive approach to problem-solving. Experience managing multiple priorities in a fast-paced environment. Strong relationship-building and stakeholder management skills. An understanding of health and safety and operational compliance. A positive, flexible, and collaborative attitude. Experience within student accommodation, property management, hospitality, residential operations, hotels, build-to-rent, or customer-facing operational environments would be highly advantageous. Why Apply? This is a fantastic opportunity to join a growing and highly respected organisation within the student accommodation sector. You'll have the chance to make a real impact on residents' university experience while developing valuable leadership, operational, commercial, and property management skills within a supportive and rewarding environment.
