JOB TITLE : Credit Controller SALARY: £27,000 - £28,500 per annum BENEFITS: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more. Established in the 80 s, XMA has grown to become one of the top ten largest value-added resellers in the UK. Today, we re an independent UK company with full geographic coverage and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise in realising individual ambitions to transform and evolve. We consult, define, adapt and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. We have an exciting opportunity for a Credit Controller who will be responsible for the processing of credit stopped orders, ensuring timely payments are made, processing incoming funds. You will also reconcile invoices and resolve account queries without loss of customer goodwill. This role is for an individual who thrives in a fast-paced environment, requiring a true professional who can take ownership and responsibility as well as being able to work on their own initiative and to deadlines. You will be working as part of a team, with colleagues across functions and key clients. You will be responsible for ensuring payments are collected, driving minimal aged and outstanding debt across the customer base. LOCATION: Nottingham Hybrid working with 3 days in the office COMMUTABLE LOCATIONS: Nottinghamshire, Leicestershire, Derbyshire, Northamptonshire, Lincolnshire, South Yorkshire. JOB SPECIFICATION: Credit Controller The responsibilities include, but are not limited to: Identifying and collecting overdue debts and debts falling due and ensuring that future payments are made to terms Identifying, documenting and progressing to completion all customer queries and liaising with the customer services department/sales to ensure queries are resolved Processing and vetting all credit stopped orders, minimising complaints from sales and customers, and approving credit stopped orders for release same day To maximise sales whilst ensuring that there is no exposure to the company on uninsured debt, whilst maintaining a close working relationship with sales and customers Identifying alternative options for extending credit Maintain the sales ledger effectively by ensuring unallocated cash figures are at a minimum, credit notes are allocated to invoices where appropriate and correct use of journals and discounts applied Monitor the payment performance of existing customers and advise the credit manager of cases where payment performance has significantly deteriorated REQUIREMENTS: Credit Controller We are looking for someone with experience of chasing outstanding debt, who works well under pressure and is methodical and applies logic to tasks and decision making. Excellent Excel skills are essential as are strong telephone skills and experience of dealing with customers over the phone. We believe in fostering an inclusive environment in which employees feel encouraged to share their unique perspectives, leverage their strengths, and act authentically. We know that diverse teams are strong teams, and welcome those from all backgrounds and varying experiences. We proud to be an equal opportunity employer committed to diversity and inclusion in the workplace. Qualified applicants will be considered for employment without regard to race, colour, religion, national origin, age, sex, sexual orientation, gender identity, physical or mental disability, protected veteran or military status or any other status protected by applicable law We are registered Disability Confident Employer (Level 3) and as such, we will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process. If you have any such requirements, please do not hesitate to contact us on our email which is (url removed) , we will be happy to action your requests.
Jul 01, 2026
Full time
JOB TITLE : Credit Controller SALARY: £27,000 - £28,500 per annum BENEFITS: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more. Established in the 80 s, XMA has grown to become one of the top ten largest value-added resellers in the UK. Today, we re an independent UK company with full geographic coverage and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise in realising individual ambitions to transform and evolve. We consult, define, adapt and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. We have an exciting opportunity for a Credit Controller who will be responsible for the processing of credit stopped orders, ensuring timely payments are made, processing incoming funds. You will also reconcile invoices and resolve account queries without loss of customer goodwill. This role is for an individual who thrives in a fast-paced environment, requiring a true professional who can take ownership and responsibility as well as being able to work on their own initiative and to deadlines. You will be working as part of a team, with colleagues across functions and key clients. You will be responsible for ensuring payments are collected, driving minimal aged and outstanding debt across the customer base. LOCATION: Nottingham Hybrid working with 3 days in the office COMMUTABLE LOCATIONS: Nottinghamshire, Leicestershire, Derbyshire, Northamptonshire, Lincolnshire, South Yorkshire. JOB SPECIFICATION: Credit Controller The responsibilities include, but are not limited to: Identifying and collecting overdue debts and debts falling due and ensuring that future payments are made to terms Identifying, documenting and progressing to completion all customer queries and liaising with the customer services department/sales to ensure queries are resolved Processing and vetting all credit stopped orders, minimising complaints from sales and customers, and approving credit stopped orders for release same day To maximise sales whilst ensuring that there is no exposure to the company on uninsured debt, whilst maintaining a close working relationship with sales and customers Identifying alternative options for extending credit Maintain the sales ledger effectively by ensuring unallocated cash figures are at a minimum, credit notes are allocated to invoices where appropriate and correct use of journals and discounts applied Monitor the payment performance of existing customers and advise the credit manager of cases where payment performance has significantly deteriorated REQUIREMENTS: Credit Controller We are looking for someone with experience of chasing outstanding debt, who works well under pressure and is methodical and applies logic to tasks and decision making. Excellent Excel skills are essential as are strong telephone skills and experience of dealing with customers over the phone. We believe in fostering an inclusive environment in which employees feel encouraged to share their unique perspectives, leverage their strengths, and act authentically. We know that diverse teams are strong teams, and welcome those from all backgrounds and varying experiences. We proud to be an equal opportunity employer committed to diversity and inclusion in the workplace. Qualified applicants will be considered for employment without regard to race, colour, religion, national origin, age, sex, sexual orientation, gender identity, physical or mental disability, protected veteran or military status or any other status protected by applicable law We are registered Disability Confident Employer (Level 3) and as such, we will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process. If you have any such requirements, please do not hesitate to contact us on our email which is (url removed) , we will be happy to action your requests.
What's in it for you At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits: A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year. After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases. 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year. Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply. Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses. 50% off health checks at Tesco Pharmacy. Exclusive access to discounted RAC breakdown cover rates An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme. After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount. Retirement savings plan (pension) - save up to 5% and Booker will match your contribution. Life Assurance - You are covered for death in service life cover of up to three times annual pay Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family. A great holiday package About the role As a Store Manager at Booker, you'll be free to use your skills to help our business grow. It's an exciting opportunity to really let your talent shine. And best of all, it's not just Booker that benefits. A big part of your role will be making sure we're meeting customers' needs, by building a rapport with local business owners, seeking them out and listening to what they want. From cafes, pubs, restaurants and caterers to retailers like corner shops and newsagents, you'll help all kinds of businesses to thrive. And that's a fantastic feeling. Booker is no ordinary retailer. Our stores, or Business Centres as we refer to them, work mostly with local B2C customers, which means they have a positive impact in the towns and communities where they're based. We offer much more than just the right products at the right price. We also take our customer relationships to the next level, for example recycling fat for a local fish and chip shop or providing support to a fledgling business. You will be responsible for As Store Manager, you're passion for the business will help you inspire your team to perform at their very best, while supporting managers, driving sales and taking total responsibility for when things go right and wrong. You may have worked in Retail before; maybe a wholesale business. Or perhaps you've run your own establishment such as a restaurant or pub. Whatever your background, you'll be commercially-minded and as determined as we are to offer the best choice, price and service. Your first priority will be 'health-safe-legal', as we like to say here at Booker. In other words, running a secure, legal store that meets health and safety regulations. With these essentials in place, you'll be encouraged to use your expertise to raise customer satisfaction. We believe the secret to growing profits is total customer focus. That means being proactive and using your initiative to improve the customer experience. Get it right, and it won't just be their business that goes from strength to strength but your store too. You will need To excel, you need some experience in the food sector plus the ability to build a rapport with customers. You must also be a great manager who can shape and develop teams. Driven and disciplined with a keen eye for detail, you'll be a natural multi-tasker who's at home on the shop floor and in a broader fast-paced business that includes online and delivery services. Above all, you'll feel passionately about your store and responsible for its success. About The Company Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK. Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we're a place where Everyone's Welcome. We know life looks a little different for each of us. That's why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you. We're proud that Booker is a Disability Confident Committed employer and we're committed to providing a fully inclusive and accessible recruitment process. Please note We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles. On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview. Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco
Jul 01, 2026
Full time
What's in it for you At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits: A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year. After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases. 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year. Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply. Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses. 50% off health checks at Tesco Pharmacy. Exclusive access to discounted RAC breakdown cover rates An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme. After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount. Retirement savings plan (pension) - save up to 5% and Booker will match your contribution. Life Assurance - You are covered for death in service life cover of up to three times annual pay Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family. A great holiday package About the role As a Store Manager at Booker, you'll be free to use your skills to help our business grow. It's an exciting opportunity to really let your talent shine. And best of all, it's not just Booker that benefits. A big part of your role will be making sure we're meeting customers' needs, by building a rapport with local business owners, seeking them out and listening to what they want. From cafes, pubs, restaurants and caterers to retailers like corner shops and newsagents, you'll help all kinds of businesses to thrive. And that's a fantastic feeling. Booker is no ordinary retailer. Our stores, or Business Centres as we refer to them, work mostly with local B2C customers, which means they have a positive impact in the towns and communities where they're based. We offer much more than just the right products at the right price. We also take our customer relationships to the next level, for example recycling fat for a local fish and chip shop or providing support to a fledgling business. You will be responsible for As Store Manager, you're passion for the business will help you inspire your team to perform at their very best, while supporting managers, driving sales and taking total responsibility for when things go right and wrong. You may have worked in Retail before; maybe a wholesale business. Or perhaps you've run your own establishment such as a restaurant or pub. Whatever your background, you'll be commercially-minded and as determined as we are to offer the best choice, price and service. Your first priority will be 'health-safe-legal', as we like to say here at Booker. In other words, running a secure, legal store that meets health and safety regulations. With these essentials in place, you'll be encouraged to use your expertise to raise customer satisfaction. We believe the secret to growing profits is total customer focus. That means being proactive and using your initiative to improve the customer experience. Get it right, and it won't just be their business that goes from strength to strength but your store too. You will need To excel, you need some experience in the food sector plus the ability to build a rapport with customers. You must also be a great manager who can shape and develop teams. Driven and disciplined with a keen eye for detail, you'll be a natural multi-tasker who's at home on the shop floor and in a broader fast-paced business that includes online and delivery services. Above all, you'll feel passionately about your store and responsible for its success. About The Company Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK. Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we're a place where Everyone's Welcome. We know life looks a little different for each of us. That's why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you. We're proud that Booker is a Disability Confident Committed employer and we're committed to providing a fully inclusive and accessible recruitment process. Please note We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles. On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview. Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco
Pay of £44,447, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Service Transition Manager to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Demonstrable experience of IT Service Management in an ITIL or equivalent Framework. Proven experience of supporting the delivery of projects in an Agile environment. Proven track record of transitioning projects into live service. Demonstrable history of customer focused service and understanding how service issues impact users. Demonstrable history of influencing key stakeholders in order to drive and maintain improvements in digital services. You and your role You will support the seamless transition of complex digital services into stable business-as-usual operations, ensuring minimal disruption while maintaining service quality and enhancing user experience across digital channels. You'll be empowered to lead the planning, scheduling, and coordination of service transitions, working collaboratively with cross-functional teams to ensure all resources, processes, and acceptance criteria are in place. You will oversee the full lifecycle of service changes, managing evaluation and acceptance of new or updated services, while ensuring alignment with organisational policies and standards. Your role also involves producing clear, compliant documentation and maintaining control over change processes to support seamless service integration. To be successful in this role you'll need good at stakeholder engagement, a structured approach to managing change and a commitment to delivering reliable, user-focused outcomes. An ITIL Foundation qualification (or willingness to work towards one) would be advantageous but is not essential. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of £44,447. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Jul 01, 2026
Full time
Pay of £44,447, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Service Transition Manager to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Demonstrable experience of IT Service Management in an ITIL or equivalent Framework. Proven experience of supporting the delivery of projects in an Agile environment. Proven track record of transitioning projects into live service. Demonstrable history of customer focused service and understanding how service issues impact users. Demonstrable history of influencing key stakeholders in order to drive and maintain improvements in digital services. You and your role You will support the seamless transition of complex digital services into stable business-as-usual operations, ensuring minimal disruption while maintaining service quality and enhancing user experience across digital channels. You'll be empowered to lead the planning, scheduling, and coordination of service transitions, working collaboratively with cross-functional teams to ensure all resources, processes, and acceptance criteria are in place. You will oversee the full lifecycle of service changes, managing evaluation and acceptance of new or updated services, while ensuring alignment with organisational policies and standards. Your role also involves producing clear, compliant documentation and maintaining control over change processes to support seamless service integration. To be successful in this role you'll need good at stakeholder engagement, a structured approach to managing change and a commitment to delivering reliable, user-focused outcomes. An ITIL Foundation qualification (or willingness to work towards one) would be advantageous but is not essential. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of £44,447. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
We're looking for a kind, compassionate and resilient IDVA to join our Homelessness Social Care Service in Kent on a 2-year FTC. £27,028.00 per annum, working 40 hours per week. Unqualified IDVA - £27,028.18 Qualified IDVA salary- £29,528.18 Want to feel like you're part of one team? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day . Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. What you'll do: Manage referrals, completing Dash Risk Assessments and obtaining and maintaining all relevant paperwork. Working to raise the awareness of male domestic abuse in the Kent community as directed by line manager. Building supportive, trusting relationships with clients and creating a positive atmosphere. Knowledge of the criminal justice system. Understanding of Marac protocols. Regular attendance at Marac and completion of all Marac referrals. Support clients to obtain Non Molestation Orders where needed and any other civil remedies available to them. Working proactively with other members of the team to handle the service caseload and administrative responsibilities. Supporting clients to set personalised goals in the form of a Safety and Support Plan This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement Exudes a warm friendly presence and open behaviour Prefers working as part of a group or team Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement Has a practical and logical mind and is naturally well organized About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds. Please see our website for full Job description
Jul 01, 2026
Full time
We're looking for a kind, compassionate and resilient IDVA to join our Homelessness Social Care Service in Kent on a 2-year FTC. £27,028.00 per annum, working 40 hours per week. Unqualified IDVA - £27,028.18 Qualified IDVA salary- £29,528.18 Want to feel like you're part of one team? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day . Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. What you'll do: Manage referrals, completing Dash Risk Assessments and obtaining and maintaining all relevant paperwork. Working to raise the awareness of male domestic abuse in the Kent community as directed by line manager. Building supportive, trusting relationships with clients and creating a positive atmosphere. Knowledge of the criminal justice system. Understanding of Marac protocols. Regular attendance at Marac and completion of all Marac referrals. Support clients to obtain Non Molestation Orders where needed and any other civil remedies available to them. Working proactively with other members of the team to handle the service caseload and administrative responsibilities. Supporting clients to set personalised goals in the form of a Safety and Support Plan This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement Exudes a warm friendly presence and open behaviour Prefers working as part of a group or team Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement Has a practical and logical mind and is naturally well organized About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds. Please see our website for full Job description
LOCATION: Amazon LCY3 SHIFT PATTERN: Mon-Fri SALARY: £34,000 - £38,000 per annum If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at (url removed). We're here to help! ROLE OVERVIEW AND PURPOSE Electrically/HVAC biased trades person based on site undertaking planned preventative maintenance (PPM) and repair of mechanical and electrical equipment, and building fabric. Based at LCY3 but may be asked to assist other nearby sites as required. KEY RESPONSIBILITIES To carry out planned and reactive maintenance as instructed by the Manager. Including, but not limited to fault finding, test, repair and preventative maintenance of electrical building services equipment; and other electrical duties in support of the rest of the team Duties will also include carrying out various non-specialist building fabric maintenance tasks To close / update completed PPM tasks on the site computerised maintenance system Ensure engineering standards are maintained in order to maximise the operation effectiveness and reliability of the plant and associated systems To ensure company QA and site procedures are adhered to in all aspects Ensure Company & Site, Health & Safety procedures are followed at all times Maintain accurate site records/documentation in association with all site works To inspect the condition of services and proactively deal with call-outs/repairs as required, and requested by management Carry out tasks within typical plant room environments and at high level, working from platforms and ladders Keep and maintain all company issued tools in a safe and serviceable manner To proactively work towards the continued success and support of the contract with a positive approach Complete any other associated task requested by the management. This may include taking part security related tasks such as assisting with searches of the premises REQUIRED SKILLS AND EXPERIENCE • City & Guilds th Edition IEE • IPAF • PASMA • City & Guilds or NVQ Level 2 HAVC/Air conditioning • F-Gas • Hot Water Systems and Safety Course G3 (Part G3 Building Regulations) • Water regs & L8 • Knowledge and use of computer software - Microsoft Office, Building • Management Systems • HVAC & Building Services Engineering experience • A demonstrable knowledge of building services engineering • Customer service • Smart appearance, presentable • Logical thinker in fault finding situations • Excellent interpersonal skills • Good written and verbal communication skills • Comfortable working within a team environment. Able to contribute to group success whilst willingly following instructions of others • Able to work unsupervised • Self-motivated and an ability to self-generate reactive tasks • Adaptable and flexible approach to work requirements, willing to accept change • Customer focused • Willing to volunteer help Benefits We're proud to offer a great range of benefits including: 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM's benefits, visit our careers page ABOUT US ABM is one of the world's largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions. ABM delivers these custom facility solutions to properties across a wide range of industries - from commercial office buildings to schools, airports, hospitals, data centres, manufacturing plants and distribution centres, entertainment venues and more. In the UK we're proud to service icon sites across the country with more than 10,000 team members. For more information, visit (url removed). ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
Jun 30, 2026
Full time
LOCATION: Amazon LCY3 SHIFT PATTERN: Mon-Fri SALARY: £34,000 - £38,000 per annum If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at (url removed). We're here to help! ROLE OVERVIEW AND PURPOSE Electrically/HVAC biased trades person based on site undertaking planned preventative maintenance (PPM) and repair of mechanical and electrical equipment, and building fabric. Based at LCY3 but may be asked to assist other nearby sites as required. KEY RESPONSIBILITIES To carry out planned and reactive maintenance as instructed by the Manager. Including, but not limited to fault finding, test, repair and preventative maintenance of electrical building services equipment; and other electrical duties in support of the rest of the team Duties will also include carrying out various non-specialist building fabric maintenance tasks To close / update completed PPM tasks on the site computerised maintenance system Ensure engineering standards are maintained in order to maximise the operation effectiveness and reliability of the plant and associated systems To ensure company QA and site procedures are adhered to in all aspects Ensure Company & Site, Health & Safety procedures are followed at all times Maintain accurate site records/documentation in association with all site works To inspect the condition of services and proactively deal with call-outs/repairs as required, and requested by management Carry out tasks within typical plant room environments and at high level, working from platforms and ladders Keep and maintain all company issued tools in a safe and serviceable manner To proactively work towards the continued success and support of the contract with a positive approach Complete any other associated task requested by the management. This may include taking part security related tasks such as assisting with searches of the premises REQUIRED SKILLS AND EXPERIENCE • City & Guilds th Edition IEE • IPAF • PASMA • City & Guilds or NVQ Level 2 HAVC/Air conditioning • F-Gas • Hot Water Systems and Safety Course G3 (Part G3 Building Regulations) • Water regs & L8 • Knowledge and use of computer software - Microsoft Office, Building • Management Systems • HVAC & Building Services Engineering experience • A demonstrable knowledge of building services engineering • Customer service • Smart appearance, presentable • Logical thinker in fault finding situations • Excellent interpersonal skills • Good written and verbal communication skills • Comfortable working within a team environment. Able to contribute to group success whilst willingly following instructions of others • Able to work unsupervised • Self-motivated and an ability to self-generate reactive tasks • Adaptable and flexible approach to work requirements, willing to accept change • Customer focused • Willing to volunteer help Benefits We're proud to offer a great range of benefits including: 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM's benefits, visit our careers page ABOUT US ABM is one of the world's largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions. ABM delivers these custom facility solutions to properties across a wide range of industries - from commercial office buildings to schools, airports, hospitals, data centres, manufacturing plants and distribution centres, entertainment venues and more. In the UK we're proud to service icon sites across the country with more than 10,000 team members. For more information, visit (url removed). ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
We are excited to offer a fantastic opportunity for a permanent Principal Operations Manager to join our dynamic Norfolk Street Lighting account, working from our Brooke Depot - NR15 1HJ. This position offers a competitive salary and a Company Car In this role, you will support Norfolk Street Lighting account by overseeing financial performance, ensuring efficiency and profitability while aligning the business plan with contract strategies. You will manage budgets, resources, and safety standards to ensure service excellence. Additionally, you will foster strong client and supplier relationships, supporting a customer-centric culture. Your contribution will significantly impact creating a positive environment and professional growth opportunities for employees, and support the account by ensuring effective management of operations and resources, thereby enhancing service delivery and meeting council objectives. What You'll Do: Develop and shape the contract business plan for a defined area within a contract in line with the contract strategy and working closely with the BD and contract team Deliver / improve upon agreed margins and cash flows Manage a defined area of the contract P&L and balance sheet with responsibility for implementing the Divisional business plan within this area. Deliver / improve upon agreed margins and cash flows. Lead, review and challenge budgets and forecasts to ensure consistent, challenging but deliverable approach adopted. Manage performance of defined area, with regular site visits and performance review against targets. Provide the necessary data and interpret management information in order to monitor performance. Ensure and improve the delivery of service excellence across the account through maximising efficiency and effectiveness, actively sharing best practice and seeking opportunities for profit improvement. Ensure the defined account area is robust reference sites for future bids. Manage supply chain to deliver service excellence and profitability. Ensure compliance with Health and Safety Ensure efficient management of resources; employees, fleet, suppliers and subcontractors Ensure that business imperatives are clearly communicated and understood throughout the defined contract area and to others, as appropriate. Support and contribute to continuous improvement. Why Join Us? At Amey, we don't just offer jobs, we offer opportunities to build fulfilling careers. As one of the top 1% of employers recognised by Investors in People, we are committed to your professional growth and wellbeing. Here's what you can expect when you join our team: Competitive Salary: Enjoy a competitive annual salary with the potential for yearly reviews to ensure you're rewarded for your contributions. Career Growth: Propel your career with clear, dynamic advancement opportunities Training Opportunities: Unlock your potential with comprehensive training, including fully funded CPC qualification, tailored to your growth. Personal Development Opportunities: Advance your personal growth through mentorship and access to our award-winning programs like our Leadership Development, and Multicultural Leadership programs. Pension: Benefit from a generous pension scheme with company contributions for your future peace of mind. Holidays: Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further 5 days! Giving you plenty of time to relax and recharge. Flexible Benefits: Customise your benefits package with options like additional leave, cycle-to-work schemes, charitable giving, and gym memberships. Exclusive Discounts: Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter. Social Impact: Take part in our community initiatives with 2x paid volunteering days a year, plus other opportunities to support fundraising and local projects. What You'll Bring: Experience in a similar role within a highways/street lighting contract Customer Relationship Management IT and Data analysis skills Experience of delivering against a buisness plan/objectives - including holding responsibility for the management of resources Ability to understand and implement commercial contracts Proven ability to manage, develop, and motivate teams Experience of managing Health & Safety If you're ready to make a meaningful impact on our business and contribute to a shared, sustainable future, we invite you to join us in advancing our strategy and driving positive change. Application Guidance At Amey, we value a culture of diversity and inclusion. We encourage applications from individuals who are passionate about making a positive impact, no matter their background, gender, race, or personal circumstances. We believe everyone deserves the opportunity to shine. As a Disability Confident leader, we're proud to offer applicants with a disability an interview if they meet the minimum requirements for the role. If you have any questions or need any adjustments during the recruitment process, don't hesitate to reach out to our recruiter for this role, at (url removed)
Jun 30, 2026
Full time
We are excited to offer a fantastic opportunity for a permanent Principal Operations Manager to join our dynamic Norfolk Street Lighting account, working from our Brooke Depot - NR15 1HJ. This position offers a competitive salary and a Company Car In this role, you will support Norfolk Street Lighting account by overseeing financial performance, ensuring efficiency and profitability while aligning the business plan with contract strategies. You will manage budgets, resources, and safety standards to ensure service excellence. Additionally, you will foster strong client and supplier relationships, supporting a customer-centric culture. Your contribution will significantly impact creating a positive environment and professional growth opportunities for employees, and support the account by ensuring effective management of operations and resources, thereby enhancing service delivery and meeting council objectives. What You'll Do: Develop and shape the contract business plan for a defined area within a contract in line with the contract strategy and working closely with the BD and contract team Deliver / improve upon agreed margins and cash flows Manage a defined area of the contract P&L and balance sheet with responsibility for implementing the Divisional business plan within this area. Deliver / improve upon agreed margins and cash flows. Lead, review and challenge budgets and forecasts to ensure consistent, challenging but deliverable approach adopted. Manage performance of defined area, with regular site visits and performance review against targets. Provide the necessary data and interpret management information in order to monitor performance. Ensure and improve the delivery of service excellence across the account through maximising efficiency and effectiveness, actively sharing best practice and seeking opportunities for profit improvement. Ensure the defined account area is robust reference sites for future bids. Manage supply chain to deliver service excellence and profitability. Ensure compliance with Health and Safety Ensure efficient management of resources; employees, fleet, suppliers and subcontractors Ensure that business imperatives are clearly communicated and understood throughout the defined contract area and to others, as appropriate. Support and contribute to continuous improvement. Why Join Us? At Amey, we don't just offer jobs, we offer opportunities to build fulfilling careers. As one of the top 1% of employers recognised by Investors in People, we are committed to your professional growth and wellbeing. Here's what you can expect when you join our team: Competitive Salary: Enjoy a competitive annual salary with the potential for yearly reviews to ensure you're rewarded for your contributions. Career Growth: Propel your career with clear, dynamic advancement opportunities Training Opportunities: Unlock your potential with comprehensive training, including fully funded CPC qualification, tailored to your growth. Personal Development Opportunities: Advance your personal growth through mentorship and access to our award-winning programs like our Leadership Development, and Multicultural Leadership programs. Pension: Benefit from a generous pension scheme with company contributions for your future peace of mind. Holidays: Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further 5 days! Giving you plenty of time to relax and recharge. Flexible Benefits: Customise your benefits package with options like additional leave, cycle-to-work schemes, charitable giving, and gym memberships. Exclusive Discounts: Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter. Social Impact: Take part in our community initiatives with 2x paid volunteering days a year, plus other opportunities to support fundraising and local projects. What You'll Bring: Experience in a similar role within a highways/street lighting contract Customer Relationship Management IT and Data analysis skills Experience of delivering against a buisness plan/objectives - including holding responsibility for the management of resources Ability to understand and implement commercial contracts Proven ability to manage, develop, and motivate teams Experience of managing Health & Safety If you're ready to make a meaningful impact on our business and contribute to a shared, sustainable future, we invite you to join us in advancing our strategy and driving positive change. Application Guidance At Amey, we value a culture of diversity and inclusion. We encourage applications from individuals who are passionate about making a positive impact, no matter their background, gender, race, or personal circumstances. We believe everyone deserves the opportunity to shine. As a Disability Confident leader, we're proud to offer applicants with a disability an interview if they meet the minimum requirements for the role. If you have any questions or need any adjustments during the recruitment process, don't hesitate to reach out to our recruiter for this role, at (url removed)
First Military Recruitment Ltd
Bristol, Gloucestershire
AR869 - Area Sales Manager (MHE) Location: Bristol Salary: £35,000 - £42,000 + Commission (OTE £90,000) Overview: First Military Recruitment are currently searching for a Area Sales Manager on behalf of one of our clients. The primary function of this role is to drive sales performance across the territory through the sale of forklift trucks and associated products and services to both existing and new customers. The role focuses on delivering agreed sales volumes, mix, and quality while promoting a high standard of customer experience. Duties and Responsibilities: Deliver overall sales volume, mix, and quality across Contact Hire, Cash / Lease, System II, Buyback-Rehire, and other forktruck products and services, meeting or exceeding agreed budgets and plans. Maintain strong market awareness and ensure the company is presented to all target accounts and included in proposal and tender opportunities. Work proactively with Key Accounts, Telesales, and Short-Term Rental teams to identify and circulate sales opportunities. Develop and maintain customer and prospect contact plans to secure appointments, surveys, and quotations that drive sales performance. Carry out prospecting, promotional, and other agreed tactical sales activities. Produce high-quality proposals and quotations using customer-focused and innovative solutions. Effectively follow up on all proposals and quotations. Deliver a consistently high standard of customer experience. Maintain accurate and high-quality sales administration, including order processing, customer information management, and reporting. Respond to all sales leads and customer issues with professionalism and urgency. Actively seek customer feedback and use it to improve both business processes and personal performance. Support and contribute to team-based initiatives to improve overall sales and business performance. Interact with customers and colleagues in line with company culture and values. Carry out any other reasonable duties within the scope of the role. Skills and Qualifications: Proven track record in personal selling and achieving or exceeding sales targets. Strong interpersonal, influencing, and presentation skills. Naturally customer-focused with a strong service orientation. Commercially aware with a strong focus on profitability. High standards of administration and record keeping. Proactive team player who works collaboratively with colleagues across the business. High energy and positive attitude with a can-do approach. Action-oriented and self-motivated. Competent PC skills or the ability to quickly develop them. Location: Bristol Salary: £35,000 - £42,000 + Commission (OTE £90,000)
Jun 30, 2026
Full time
AR869 - Area Sales Manager (MHE) Location: Bristol Salary: £35,000 - £42,000 + Commission (OTE £90,000) Overview: First Military Recruitment are currently searching for a Area Sales Manager on behalf of one of our clients. The primary function of this role is to drive sales performance across the territory through the sale of forklift trucks and associated products and services to both existing and new customers. The role focuses on delivering agreed sales volumes, mix, and quality while promoting a high standard of customer experience. Duties and Responsibilities: Deliver overall sales volume, mix, and quality across Contact Hire, Cash / Lease, System II, Buyback-Rehire, and other forktruck products and services, meeting or exceeding agreed budgets and plans. Maintain strong market awareness and ensure the company is presented to all target accounts and included in proposal and tender opportunities. Work proactively with Key Accounts, Telesales, and Short-Term Rental teams to identify and circulate sales opportunities. Develop and maintain customer and prospect contact plans to secure appointments, surveys, and quotations that drive sales performance. Carry out prospecting, promotional, and other agreed tactical sales activities. Produce high-quality proposals and quotations using customer-focused and innovative solutions. Effectively follow up on all proposals and quotations. Deliver a consistently high standard of customer experience. Maintain accurate and high-quality sales administration, including order processing, customer information management, and reporting. Respond to all sales leads and customer issues with professionalism and urgency. Actively seek customer feedback and use it to improve both business processes and personal performance. Support and contribute to team-based initiatives to improve overall sales and business performance. Interact with customers and colleagues in line with company culture and values. Carry out any other reasonable duties within the scope of the role. Skills and Qualifications: Proven track record in personal selling and achieving or exceeding sales targets. Strong interpersonal, influencing, and presentation skills. Naturally customer-focused with a strong service orientation. Commercially aware with a strong focus on profitability. High standards of administration and record keeping. Proactive team player who works collaboratively with colleagues across the business. High energy and positive attitude with a can-do approach. Action-oriented and self-motivated. Competent PC skills or the ability to quickly develop them. Location: Bristol Salary: £35,000 - £42,000 + Commission (OTE £90,000)
Purchasing and Shipping Administrator Annual Salary: £32,000 Location: Alperton Job Type: Full-time, Permanent We are seeking a highly organised and detail-oriented Purchasing and Shipping Administrator to join our team. This role is crucial for managing efficient purchasing processes, accurate stock control, smooth shipping coordination, and effective sales order and debtor management. You will report directly to the Financial Controller and Operations Manager and be an integral part of the Finance & Administration and Production departments. Maternity leave contract Day-to-day of the role: Procurement & Stock Support: Source and purchase materials, supplies, and equipment, including requesting and evaluating supplier quotes. Raise and place Purchase Orders (POs) using internal systems and ensure timely delivery by obtaining supplier acknowledgements. Maintain accurate product records and pricing within Odoo. Process delivery notes and ensure POs are closed correctly. Monitor stock levels alongside the Stores team to minimise shortages and support stocktakes. Coordinate supplier payments with Accounts Payable and maintain office supplies. Shipping & Logistics: Coordinate shipments with production teams and customers. Liaise with freight forwarders and arrange transport services. Prepare and manage shipping documentation including customs paperwork and Letters of Credit. Track shipments and resolve any delays or issues, ensuring accurate customer and shipping records. Sales Order Processing & Debtors: Raise sales orders and invoices using Odoo and process financial data in SAGE via AutoEntry. Monitor and chase outstanding payments and support debtor control and cash collection processes. Maintain warranty and service contract databases and manage deferred revenue. Communication & Collaboration: Work closely with production, sales, customer service, and finance teams. Build and maintain relationships with suppliers and logistics partners. Respond to internal and external queries promptly. General Administration: Handle main phone line, manage mail, assist with deliveries, and provide general administrative support as needed. Required Skills & Qualifications: Previous experience in purchasing, shipping, accounts, or administration. Knowledge of export/shipping procedures and logistics coordination is desirable. Experience with raising POs, processing invoices, and handling supplier payments. Excellent communication skills, strong attention to detail, and organisational ability. Positive, flexible, and proactive approach. Preferred Skills: Experience with SAGE, Odoo, QuickBooks, Concur or similar systems. Familiarity with CRM systems and understanding of import/export regulations. Knowledge of ISO9001 or quality management systems and health & safety standards (ISO45001/OHSAS18001). Proficiency in Microsoft Office. Education & Qualifications: GCSEs (or equivalent) in Maths and English. Additional qualifications in business administration, accounting, or logistics are desirable. Additional Information: This role operates within a small team environment, requiring both collaboration and the ability to work independently using initiative. To apply for this Purchasing and Shipping Administrator position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
Jun 30, 2026
Contractor
Purchasing and Shipping Administrator Annual Salary: £32,000 Location: Alperton Job Type: Full-time, Permanent We are seeking a highly organised and detail-oriented Purchasing and Shipping Administrator to join our team. This role is crucial for managing efficient purchasing processes, accurate stock control, smooth shipping coordination, and effective sales order and debtor management. You will report directly to the Financial Controller and Operations Manager and be an integral part of the Finance & Administration and Production departments. Maternity leave contract Day-to-day of the role: Procurement & Stock Support: Source and purchase materials, supplies, and equipment, including requesting and evaluating supplier quotes. Raise and place Purchase Orders (POs) using internal systems and ensure timely delivery by obtaining supplier acknowledgements. Maintain accurate product records and pricing within Odoo. Process delivery notes and ensure POs are closed correctly. Monitor stock levels alongside the Stores team to minimise shortages and support stocktakes. Coordinate supplier payments with Accounts Payable and maintain office supplies. Shipping & Logistics: Coordinate shipments with production teams and customers. Liaise with freight forwarders and arrange transport services. Prepare and manage shipping documentation including customs paperwork and Letters of Credit. Track shipments and resolve any delays or issues, ensuring accurate customer and shipping records. Sales Order Processing & Debtors: Raise sales orders and invoices using Odoo and process financial data in SAGE via AutoEntry. Monitor and chase outstanding payments and support debtor control and cash collection processes. Maintain warranty and service contract databases and manage deferred revenue. Communication & Collaboration: Work closely with production, sales, customer service, and finance teams. Build and maintain relationships with suppliers and logistics partners. Respond to internal and external queries promptly. General Administration: Handle main phone line, manage mail, assist with deliveries, and provide general administrative support as needed. Required Skills & Qualifications: Previous experience in purchasing, shipping, accounts, or administration. Knowledge of export/shipping procedures and logistics coordination is desirable. Experience with raising POs, processing invoices, and handling supplier payments. Excellent communication skills, strong attention to detail, and organisational ability. Positive, flexible, and proactive approach. Preferred Skills: Experience with SAGE, Odoo, QuickBooks, Concur or similar systems. Familiarity with CRM systems and understanding of import/export regulations. Knowledge of ISO9001 or quality management systems and health & safety standards (ISO45001/OHSAS18001). Proficiency in Microsoft Office. Education & Qualifications: GCSEs (or equivalent) in Maths and English. Additional qualifications in business administration, accounting, or logistics are desirable. Additional Information: This role operates within a small team environment, requiring both collaboration and the ability to work independently using initiative. To apply for this Purchasing and Shipping Administrator position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
GLL is looking for a Fitness Instructor based at Whalley Range Sports Centre, Manchester. If you have the skills and ambition to join us as a Fitness Instructor, there has never been a more exciting time to join us. This is more than a Fitness Instructor job, it's a career. As a Fitness Instructor, part of your role is to inspire people to train independently and keep coming back helping them understand their fitness aspirations. It all starts with an induction, for you to understand someone's ability and ambitions and ultimately, devise a bespoke programme that suits their needs. As a real people-person, this will come naturally as you quickly build people's trust and confidence. If you love variety, you'll thrive here, as you never know who you'll be supporting next. A typical day could be anything from providing a personal service in the gym and offering workout advice to checking the equipment and even teaching classes. That means we're looking for a Fitness Instructor with physical fitness, combined with a can-do attitude and the eye for detail needed for paperwork. An obvious passion for all things fitness will need to shine through all you do too, so that you can make a positive difference to people's lives. What you'll do: Collecting and checking information, relating to individual clients Analysing information relating to individual clients Identifying and agreeing smart short, medium and long term goals Planning, instructing and evaluating safe and appropriate exercise sessions. Providing 1-2-1 or group inductions and general exercise programmes, including the introduction to new equipment where appropriate. Teach classes or small group training. Training will be given for them to be able to do this. Selecting relevant exercises and designing appropriate programmes which address safety at all times Producing suitable programme cards for a range of clients/members Suggesting relevant exercise adaptations to allow for individual client difference or needs. Using logical and progressive teaching methodologies to introduce a range of exercises in relation to client goals. Selecting and/or correctly demonstrating a variety of training methods that can be used by clients/members. Providing clients/members with general advice on how to progress their individual programmes. Providing assistance to clients/members at all times in order to correct unsafe technique where required. To positively interact and motivate clients/members using appropriate strategies in order to promote retention and adherence to exercise. What you need: A minimum NVQ level two Fitness Instructor Qualification Group Cycle CPD or Qualification Experience of class delivery A good positive image and the ability to provide welcoming, helpful and professional service to keep customers returning week after week. Proactively market and promote the Group Cycle classes Ability to engage with all customers to actively encourage participation in all our service and activities As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with! The basics: This is a Flexible position and hours of work will be negotiated with you in line with the needs of the service, working from home is not possible in this role. We are an accredited Living Wage employer with industry leading rates of pay We can offer a career, not just a job with extensive Learning & development support available. A uniform will be supplied and must be worn GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in. As a staff owned organisation you will be given the opportunity to join the Society and have a stake in your business Additionally GLL offers employees a range of employment benefits: Access to a pension scheme. Health Assurance and access to Counselling services Access to the tax efficient Ride to Work bicycle purchase scheme. Free annual eye tests Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner. This includes GLL Extras! GLL Society benefits (if you choose to join the Society after your probation period) include: The right to stand for the Society board and to vote for board members to represent you Access to team building and fun events such as Treks, Concerts outings etc Access to a range of benefits exclusive to our people - ask your line manager for details or check out the Intranet About GLL: As the UK's largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and children's centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is 'More than a Job', because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us.?To make sure we are having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community. We offer two different types of work arrangements: A permanent employment contract - part time and full time A flexible worker engagement by joining our flexible worker pool If you are looking for a regular number of hours that you can work and are flexible to meet the needs of a 7 day a week service, then a full-time or part-time permanent contract might be the right choice for you. So whether your ambitions lie i
Jun 30, 2026
Full time
GLL is looking for a Fitness Instructor based at Whalley Range Sports Centre, Manchester. If you have the skills and ambition to join us as a Fitness Instructor, there has never been a more exciting time to join us. This is more than a Fitness Instructor job, it's a career. As a Fitness Instructor, part of your role is to inspire people to train independently and keep coming back helping them understand their fitness aspirations. It all starts with an induction, for you to understand someone's ability and ambitions and ultimately, devise a bespoke programme that suits their needs. As a real people-person, this will come naturally as you quickly build people's trust and confidence. If you love variety, you'll thrive here, as you never know who you'll be supporting next. A typical day could be anything from providing a personal service in the gym and offering workout advice to checking the equipment and even teaching classes. That means we're looking for a Fitness Instructor with physical fitness, combined with a can-do attitude and the eye for detail needed for paperwork. An obvious passion for all things fitness will need to shine through all you do too, so that you can make a positive difference to people's lives. What you'll do: Collecting and checking information, relating to individual clients Analysing information relating to individual clients Identifying and agreeing smart short, medium and long term goals Planning, instructing and evaluating safe and appropriate exercise sessions. Providing 1-2-1 or group inductions and general exercise programmes, including the introduction to new equipment where appropriate. Teach classes or small group training. Training will be given for them to be able to do this. Selecting relevant exercises and designing appropriate programmes which address safety at all times Producing suitable programme cards for a range of clients/members Suggesting relevant exercise adaptations to allow for individual client difference or needs. Using logical and progressive teaching methodologies to introduce a range of exercises in relation to client goals. Selecting and/or correctly demonstrating a variety of training methods that can be used by clients/members. Providing clients/members with general advice on how to progress their individual programmes. Providing assistance to clients/members at all times in order to correct unsafe technique where required. To positively interact and motivate clients/members using appropriate strategies in order to promote retention and adherence to exercise. What you need: A minimum NVQ level two Fitness Instructor Qualification Group Cycle CPD or Qualification Experience of class delivery A good positive image and the ability to provide welcoming, helpful and professional service to keep customers returning week after week. Proactively market and promote the Group Cycle classes Ability to engage with all customers to actively encourage participation in all our service and activities As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with! The basics: This is a Flexible position and hours of work will be negotiated with you in line with the needs of the service, working from home is not possible in this role. We are an accredited Living Wage employer with industry leading rates of pay We can offer a career, not just a job with extensive Learning & development support available. A uniform will be supplied and must be worn GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in. As a staff owned organisation you will be given the opportunity to join the Society and have a stake in your business Additionally GLL offers employees a range of employment benefits: Access to a pension scheme. Health Assurance and access to Counselling services Access to the tax efficient Ride to Work bicycle purchase scheme. Free annual eye tests Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner. This includes GLL Extras! GLL Society benefits (if you choose to join the Society after your probation period) include: The right to stand for the Society board and to vote for board members to represent you Access to team building and fun events such as Treks, Concerts outings etc Access to a range of benefits exclusive to our people - ask your line manager for details or check out the Intranet About GLL: As the UK's largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and children's centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is 'More than a Job', because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us.?To make sure we are having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community. We offer two different types of work arrangements: A permanent employment contract - part time and full time A flexible worker engagement by joining our flexible worker pool If you are looking for a regular number of hours that you can work and are flexible to meet the needs of a 7 day a week service, then a full-time or part-time permanent contract might be the right choice for you. So whether your ambitions lie i
Job Profile for Technical Sales Manager (Pallet Racking) Technical Sales Manager required for a specialist provider of pallet racking, storage solutions and warehouse fit-out projects operating throughout the UK. This position is responsible for generating new business opportunities, managing customer relationships and delivering complete sales solutions from initial enquiry through to project handover. The role will involve conducting site surveys, producing technical drawings using AutoCAD, preparing quotations and proposals, and overseeing projects throughout the sales process. Duties and responsibilities include developing new and existing client relationships, undertaking site visits, producing costings and technical proposals, generating sales opportunities and supporting customers through the full project lifecycle. Technical Sales Manager - Job Overview Responsible for developing and managing new and existing customer accounts throughout the UK. Conducting customer site visits to assess requirements and identify suitable pallet racking and storage solutions. Producing accurate quotations, costings and commercial proposals. Creating technical drawings and layout plans using AutoCAD. Managing projects from initial enquiry through to completion and handover. Building strong relationships with customers, suppliers and subcontractors. Identifying opportunities for additional works and repeat business. Negotiating commercial terms and securing profitable projects. Working closely with installation teams and subcontractors to ensure successful project delivery. Monitoring project progress and maintaining regular communication with customers throughout the process. Managing multiple projects and customer enquiries simultaneously. Maintaining accurate sales records, forecasts and project documentation. Representing the business professionally at customer meetings and site visits. Supporting the long-term growth and development of the business through proactive business development activities. Contributing to continuous improvement initiatives and supporting company growth objectives. Complying with all company Quality, Environmental and Health & Safety procedures. Technical Sales Manager - Job Requirements Previous experience within the pallet racking, warehouse storage, shelving or materials handling industry. Strong technical sales experience with the ability to manage projects from enquiry through to completion. Experience carrying out site surveys and customer consultations. Ability to produce technical drawings using AutoCAD. Experience preparing quotations, costings and commercial proposals. Strong understanding of pallet racking systems, warehouse storage solutions and installation requirements. Ability to interpret customer requirements and develop practical engineering solutions. Excellent communication and relationship-building skills. Strong commercial awareness and negotiation skills. Ability to work independently and manage a varied workload. Good organisational and time management skills. Proactive and self-motivated approach to business development. Comfortable travelling throughout the UK as required. Desirable Experience within warehouse fit-out, industrial storage or materials handling sectors. Knowledge of racking regulations and industry best practice. Experience managing subcontract installation teams. Experience using CRM systems and sales forecasting tools. Previous experience mentoring or leading junior team members. Qualifications Minimum 5 years' experience within pallet racking, storage solutions or a related industry. AutoCAD experience essential. Technical, engineering or construction-related qualification advantageous. Full UK Driving Licence essential. Technical Sales Manager - Salary & Benefits Salary: Negotiable DOE Employment Type: Permanent Full-Time Permanent Position Company Vehicle Company Pension Scheme Private Healthcare Open-Ended Commission Structure UK-Wide Project Portfolio Opportunity to progress into a senior leadership position Stable and growing business Technical Sales Manager - Key Success Measures Achievement of agreed sales and revenue targets. Successful conversion of quotations and proposals into orders. Development of long-term customer relationships and repeat business. Accurate production of drawings, quotations and project documentation. Effective management of projects from enquiry through to completion. Positive contribution to company growth and profitability. Health & Safety Carry out all activities in accordance with company Health & Safety policies and procedures. Follow site-specific safety requirements during customer visits and surveys. Ensure all project activities are undertaken safely and professionally. Report any hazards, incidents or safety concerns promptly through the appropriate channels. Promote safe working practices at all times. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Jun 30, 2026
Full time
Job Profile for Technical Sales Manager (Pallet Racking) Technical Sales Manager required for a specialist provider of pallet racking, storage solutions and warehouse fit-out projects operating throughout the UK. This position is responsible for generating new business opportunities, managing customer relationships and delivering complete sales solutions from initial enquiry through to project handover. The role will involve conducting site surveys, producing technical drawings using AutoCAD, preparing quotations and proposals, and overseeing projects throughout the sales process. Duties and responsibilities include developing new and existing client relationships, undertaking site visits, producing costings and technical proposals, generating sales opportunities and supporting customers through the full project lifecycle. Technical Sales Manager - Job Overview Responsible for developing and managing new and existing customer accounts throughout the UK. Conducting customer site visits to assess requirements and identify suitable pallet racking and storage solutions. Producing accurate quotations, costings and commercial proposals. Creating technical drawings and layout plans using AutoCAD. Managing projects from initial enquiry through to completion and handover. Building strong relationships with customers, suppliers and subcontractors. Identifying opportunities for additional works and repeat business. Negotiating commercial terms and securing profitable projects. Working closely with installation teams and subcontractors to ensure successful project delivery. Monitoring project progress and maintaining regular communication with customers throughout the process. Managing multiple projects and customer enquiries simultaneously. Maintaining accurate sales records, forecasts and project documentation. Representing the business professionally at customer meetings and site visits. Supporting the long-term growth and development of the business through proactive business development activities. Contributing to continuous improvement initiatives and supporting company growth objectives. Complying with all company Quality, Environmental and Health & Safety procedures. Technical Sales Manager - Job Requirements Previous experience within the pallet racking, warehouse storage, shelving or materials handling industry. Strong technical sales experience with the ability to manage projects from enquiry through to completion. Experience carrying out site surveys and customer consultations. Ability to produce technical drawings using AutoCAD. Experience preparing quotations, costings and commercial proposals. Strong understanding of pallet racking systems, warehouse storage solutions and installation requirements. Ability to interpret customer requirements and develop practical engineering solutions. Excellent communication and relationship-building skills. Strong commercial awareness and negotiation skills. Ability to work independently and manage a varied workload. Good organisational and time management skills. Proactive and self-motivated approach to business development. Comfortable travelling throughout the UK as required. Desirable Experience within warehouse fit-out, industrial storage or materials handling sectors. Knowledge of racking regulations and industry best practice. Experience managing subcontract installation teams. Experience using CRM systems and sales forecasting tools. Previous experience mentoring or leading junior team members. Qualifications Minimum 5 years' experience within pallet racking, storage solutions or a related industry. AutoCAD experience essential. Technical, engineering or construction-related qualification advantageous. Full UK Driving Licence essential. Technical Sales Manager - Salary & Benefits Salary: Negotiable DOE Employment Type: Permanent Full-Time Permanent Position Company Vehicle Company Pension Scheme Private Healthcare Open-Ended Commission Structure UK-Wide Project Portfolio Opportunity to progress into a senior leadership position Stable and growing business Technical Sales Manager - Key Success Measures Achievement of agreed sales and revenue targets. Successful conversion of quotations and proposals into orders. Development of long-term customer relationships and repeat business. Accurate production of drawings, quotations and project documentation. Effective management of projects from enquiry through to completion. Positive contribution to company growth and profitability. Health & Safety Carry out all activities in accordance with company Health & Safety policies and procedures. Follow site-specific safety requirements during customer visits and surveys. Ensure all project activities are undertaken safely and professionally. Report any hazards, incidents or safety concerns promptly through the appropriate channels. Promote safe working practices at all times. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Job Title: Finance Assistant - Income Management Contract Type: Temporary Salary: 13.26 per hour Hours: 37 per week Hybrid Working This is a hybrid position, mainly home-based, with one required office day at County Hall every two weeks for banking responsibilities. About Us Connect2Dorset is a managed service agency owned by Dorset Council, providing temporary, contract and interim opportunities within the Council. We operate with the core values of being ethical, trustworthy and caring, with profits returned to our Local Authority shareholders. About the Role This role sits within Income Management, the team responsible for handling all income received by Dorset Council- including income related to Revenues & Benefits. Unlike an Accounts Receivable-only position, this post supports a wide range of income processing and account-management tasks across multiple service areas. You will play a key part in ensuring income is recorded accurately, customer accounts are managed effectively, and payments are allocated correctly across the Council's financial systems. Key Responsibilities Process income including cash, cheques and BACS payments; balance end-of-day receipts and prepare banking Check and upload Collection & Deposit (C&D) sheets; allocate payments in SAP Manage returned cheques and maintain accurate customer account records Set up customer accounts, produce invoices and reminders, and respond to customer and colleague enquiries Upload daily bank files, allocate BACS payments and carry out Direct Debit tasks including reports and collections Process remittances, inter-authority transfers and support monthly activities such as invoice runs, statistics and payment allocations Support additional Income Management duties including GovPay setups, issuing paying-in books, taking card payments, processing refunds and ordering stationery Skills & Qualifications 5 GCSEs (grade C/4 or above), including English and Maths (or equivalent) Experience or learning gained within a financial environment Ability to work effectively within a team Confident use of IT systems, including spreadsheets and financial software Clear and professional communication with customers, colleagues and managers Ability to explain financial information to non-finance users Understanding of accounting best practice and financial management principles Awareness of local and national financial contexts and the UK tax system relevant to the role Commitment to Dorset Council's values: Respect, Together, Accountability, Openness, Curiosity Connect2Dorset is a trading style of Dorset & Kent Commercial Services LLP - A joint venture between Dorset Council & Commercial Services Kent Ltd. Connect2Dorset is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Jun 30, 2026
Seasonal
Job Title: Finance Assistant - Income Management Contract Type: Temporary Salary: 13.26 per hour Hours: 37 per week Hybrid Working This is a hybrid position, mainly home-based, with one required office day at County Hall every two weeks for banking responsibilities. About Us Connect2Dorset is a managed service agency owned by Dorset Council, providing temporary, contract and interim opportunities within the Council. We operate with the core values of being ethical, trustworthy and caring, with profits returned to our Local Authority shareholders. About the Role This role sits within Income Management, the team responsible for handling all income received by Dorset Council- including income related to Revenues & Benefits. Unlike an Accounts Receivable-only position, this post supports a wide range of income processing and account-management tasks across multiple service areas. You will play a key part in ensuring income is recorded accurately, customer accounts are managed effectively, and payments are allocated correctly across the Council's financial systems. Key Responsibilities Process income including cash, cheques and BACS payments; balance end-of-day receipts and prepare banking Check and upload Collection & Deposit (C&D) sheets; allocate payments in SAP Manage returned cheques and maintain accurate customer account records Set up customer accounts, produce invoices and reminders, and respond to customer and colleague enquiries Upload daily bank files, allocate BACS payments and carry out Direct Debit tasks including reports and collections Process remittances, inter-authority transfers and support monthly activities such as invoice runs, statistics and payment allocations Support additional Income Management duties including GovPay setups, issuing paying-in books, taking card payments, processing refunds and ordering stationery Skills & Qualifications 5 GCSEs (grade C/4 or above), including English and Maths (or equivalent) Experience or learning gained within a financial environment Ability to work effectively within a team Confident use of IT systems, including spreadsheets and financial software Clear and professional communication with customers, colleagues and managers Ability to explain financial information to non-finance users Understanding of accounting best practice and financial management principles Awareness of local and national financial contexts and the UK tax system relevant to the role Commitment to Dorset Council's values: Respect, Together, Accountability, Openness, Curiosity Connect2Dorset is a trading style of Dorset & Kent Commercial Services LLP - A joint venture between Dorset Council & Commercial Services Kent Ltd. Connect2Dorset is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
We're looking for a kind, compassionate and resilient IDVA to join our Homelessness Social Care Service in Kent on a 2-year FTC. 27,028.00 per annum, working 40 hours per week. Unqualified IDVA - 27,028.18 Qualified IDVA salary- 29,528.18 Want to feel like you're part of one team? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. What you'll do: Manage referrals, completing Dash Risk Assessments and obtaining and maintaining all relevant paperwork. Working to raise the awareness of male domestic abuse in the Kent community as directed by line manager. Building supportive, trusting relationships with clients and creating a positive atmosphere. Knowledge of the criminal justice system. Understanding of Marac protocols. Regular attendance at Marac and completion of all Marac referrals. Support clients to obtain Non Molestation Orders where needed and any other civil remedies available to them. Working proactively with other members of the team to handle the service caseload and administrative responsibilities. Supporting clients to set personalised goals in the form of a Safety and Support Plan This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement Exudes a warm friendly presence and open behaviour Prefers working as part of a group or team Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement Has a practical and logical mind and is naturally well organized About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds. Please see our website for full Job description
Jun 30, 2026
Contractor
We're looking for a kind, compassionate and resilient IDVA to join our Homelessness Social Care Service in Kent on a 2-year FTC. 27,028.00 per annum, working 40 hours per week. Unqualified IDVA - 27,028.18 Qualified IDVA salary- 29,528.18 Want to feel like you're part of one team? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. What you'll do: Manage referrals, completing Dash Risk Assessments and obtaining and maintaining all relevant paperwork. Working to raise the awareness of male domestic abuse in the Kent community as directed by line manager. Building supportive, trusting relationships with clients and creating a positive atmosphere. Knowledge of the criminal justice system. Understanding of Marac protocols. Regular attendance at Marac and completion of all Marac referrals. Support clients to obtain Non Molestation Orders where needed and any other civil remedies available to them. Working proactively with other members of the team to handle the service caseload and administrative responsibilities. Supporting clients to set personalised goals in the form of a Safety and Support Plan This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement Exudes a warm friendly presence and open behaviour Prefers working as part of a group or team Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement Has a practical and logical mind and is naturally well organized About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds. Please see our website for full Job description
Assistant Store Manager Location: Rotherham Salary: £25,543 per annum Vacancy Type: Permanent, Full time, 37.5 hours per week The Assistant Store Manager at a Rotherham Hospice Charity Shop plays a pivotal role in supporting the Superstore Manager in managing the day-to day operations of the shop and achieving sales and performance targets. Reporting directly to the Superstore Manager, this role involves providing leadership and direction to the shop team, ensuring excellent customer service, and contributing to the overall success of the charity shop. The Assistant Store Manager will assist in driving sales, managing stock, supervising staff, and volunteers, and maintaining a welcoming and organised shopping environment. Key Responsibilities Operational Support: Assist the Store Manager in overseeing all aspects of the charity shop's operations, including opening and closing procedures, cash handling, and security protocols. Support the implementation of operational policies, procedures, and standards to ensure efficient and effective shop functioning. Team Leadership and Management: Provide leadership and guidance to shop staff and volunteers in the absence of the Store Manager, ensuring they are motivated, engaged, and trained to deliver excellent customer service. Assist in recruiting, training, and supervising staff and volunteers, delegating tasks and responsibilities as needed to ensure smooth operation of the shop. Customer Service Excellence: Lead by example in delivering exceptional customer service, assisting customers with inquiries, providing product information, and addressing any concerns or complaints promptly and professionally. Foster a customer-focused culture among shop staff and volunteers, ensuring a positive and welcoming shopping experience for all customers. Sales and Performance Management: Support the Store Manager in achieving sales targets and maximising revenue and profitability for the charity shop. Assist in analysing sales data, identifying trends and opportunities, and implementing strategies to drive sales growth and improve shop performance. Stock Management and Merchandising: Working with the Hub, assist in managing stock levels, donations, and inventory, ensuring a well-stocked and attractive range of goods for sale in the shop. Support the implementation of merchandising strategies to optimise product placement and presentation, driving sales and enhancing the customer shopping experience. Health and Safety Compliance: Ensure compliance with health and safety regulations and best practices, maintaining a safe and secure environment for staff, volunteers, and customers. Assist in conducting regular safety inspections and addressing any hazards or risks identified in the shop. Community Engagement: Assist in building positive relationships with the local community, promoting the charity shop and hospice services, and participating in community events or initiatives to drive footfall and awareness. Reporting and Administration: Support the Store Manager in maintaining accurate records of sales, inventory, and financial transactions, and preparing regular reports on shop performance for management review. Assist in administrative tasks, including scheduling, payroll processing, and stock ordering as directed by the Store Manager To Apply If you feel you are a suitable candidate and would like to work for Rotherham Hospice, please do not hesitate to apply.
Jun 30, 2026
Full time
Assistant Store Manager Location: Rotherham Salary: £25,543 per annum Vacancy Type: Permanent, Full time, 37.5 hours per week The Assistant Store Manager at a Rotherham Hospice Charity Shop plays a pivotal role in supporting the Superstore Manager in managing the day-to day operations of the shop and achieving sales and performance targets. Reporting directly to the Superstore Manager, this role involves providing leadership and direction to the shop team, ensuring excellent customer service, and contributing to the overall success of the charity shop. The Assistant Store Manager will assist in driving sales, managing stock, supervising staff, and volunteers, and maintaining a welcoming and organised shopping environment. Key Responsibilities Operational Support: Assist the Store Manager in overseeing all aspects of the charity shop's operations, including opening and closing procedures, cash handling, and security protocols. Support the implementation of operational policies, procedures, and standards to ensure efficient and effective shop functioning. Team Leadership and Management: Provide leadership and guidance to shop staff and volunteers in the absence of the Store Manager, ensuring they are motivated, engaged, and trained to deliver excellent customer service. Assist in recruiting, training, and supervising staff and volunteers, delegating tasks and responsibilities as needed to ensure smooth operation of the shop. Customer Service Excellence: Lead by example in delivering exceptional customer service, assisting customers with inquiries, providing product information, and addressing any concerns or complaints promptly and professionally. Foster a customer-focused culture among shop staff and volunteers, ensuring a positive and welcoming shopping experience for all customers. Sales and Performance Management: Support the Store Manager in achieving sales targets and maximising revenue and profitability for the charity shop. Assist in analysing sales data, identifying trends and opportunities, and implementing strategies to drive sales growth and improve shop performance. Stock Management and Merchandising: Working with the Hub, assist in managing stock levels, donations, and inventory, ensuring a well-stocked and attractive range of goods for sale in the shop. Support the implementation of merchandising strategies to optimise product placement and presentation, driving sales and enhancing the customer shopping experience. Health and Safety Compliance: Ensure compliance with health and safety regulations and best practices, maintaining a safe and secure environment for staff, volunteers, and customers. Assist in conducting regular safety inspections and addressing any hazards or risks identified in the shop. Community Engagement: Assist in building positive relationships with the local community, promoting the charity shop and hospice services, and participating in community events or initiatives to drive footfall and awareness. Reporting and Administration: Support the Store Manager in maintaining accurate records of sales, inventory, and financial transactions, and preparing regular reports on shop performance for management review. Assist in administrative tasks, including scheduling, payroll processing, and stock ordering as directed by the Store Manager To Apply If you feel you are a suitable candidate and would like to work for Rotherham Hospice, please do not hesitate to apply.
We are currently seeking a Hard Facilities Manager (Service Manager) to join our our Essex based NHS repairs and maintenance team. This role is responsible for managing a team of directly employed skilled trade operatives across planned, preventative and responsive maintenance. Rydon Maintenance is an expanding division of the Rydon Group and is successfully providing hard facilities management services to a variety of clients, predominantly within the healthcare sector. Rydon Maintenance provides hard FM (facilities management) services across England for a growing number of NHS Trusts. We look after more than 250 buildings on behalf of 20 NHS Trusts on a planned, responsive repairs and small works projects basis. We provide maintenance services to hospitals, ambulance trusts, primary care trusts as well as mental health trus Job Purpose Working to a contract manager and alongside a supervisor, you will manage a small team of maintenance engineers to ensure that the Rydon maintenance service is delivered to the highest standards. Our engineers cover 5 buildings across Essex. As such, some travel may be required to visit these sites as necessary. As part of the role you will be responsible for ensuring that engineers are suitably scheduled (via our scheduling team) to undertake repairs in the correct priority order and to ensure the safety of our clients and services users in these busy NHS buildings across Essex. Our primary goal is to ensure that repairs (whether planned or reactive) are undertaken in line with the strict KPIs set within our contract, as well as to the desired quality standards. You will take responsibility for ensuring that all necessary reporting (including internal, statutory and client) is up to date and accurate, and that client communication is maintained to an excellent standard. Overall, you will ensure the effective running of the responsive, planned and lifecycle maintenance programmes to ensure a safe and comfortable environment for service users in live hospital and healthcare environments. Where in house service delivery is not possible, you will be responsible for ensuring best value is delivered by instructing nominated sub-contractors to undertake the work. You will ensure that our operational performance is met in line with contractual SLAs and KPIs. You will work with the Contract Manager to deliver ongoing improvements and recommendations to the long term contract strategy to maximise productivity and quality whilst ensuring cost efficiencies are achieved. As part of this continuous improvement initiative, you will conduct regular audits and make recommendations and ensure that all aspects of HSQ&E and Compliance are managed effectively. Utilising and investigating our CAFM system you will help to drive service delivery and performance across the site. This is an exciting opportunity for an experienced Supervisor or Facilities Manager to make a real difference - the role also offers excellent opportunity for personal growth. What we can offer you; A competitive starting salary A car allowance of £4,872 per annum. 25 days holiday with the ability to increase up to 30 days. Pension Scheme: 4.5% contributory. Health Cash Plan: helping you spread the cost of essential healthcare 24/7 EAP Service: free advice, counselling and support for you and your family whenever you need it. Wellbeing and mental health champions readily available at work. Access to an employee discount scheme which includes a wide-range of special offers and discounts on insurances, lifestyle goods and services. Eyecare vouchers and free flu Vaccinations Flexible benefits for you to choose from including Private Medical, Critical Illness, DenPlan and Cycle to work schemes. Employee Referral Scheme: recommend a personal connection to us and claim a cash reward for their successful hire. Opportunities for you to progress your career across the business. Experience Required The preferred candidate will have previous experience as a Facilities Manager, Supervisor or Account Manager with a maintenance contractor. This experience will ideally have been gained supporting NHS clients however, candidates with good commercial experience that can be translated to the NHS will also be considered (for example, you may have managed shopping centres, offices, retail establishments etc). The successful candidate will have strong influencing, communication and relationship building skills and should be familiar and competent in managing and maintaining statutory compliance. You will have a knowledge and experience of building services maintenance and Health & Safety procedures in daily site operation. Above all, you will have a keen customer service approach, strong interpersonal skills and good IT skills (Microsoft Office Packages such as Word, Outlook and Excel). If you have this experience, we'd strongly encourage you to apply. Additional Information As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits. Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post. To apply online, please use the 'apply for this job link' at the top of this page.
Jun 30, 2026
Full time
We are currently seeking a Hard Facilities Manager (Service Manager) to join our our Essex based NHS repairs and maintenance team. This role is responsible for managing a team of directly employed skilled trade operatives across planned, preventative and responsive maintenance. Rydon Maintenance is an expanding division of the Rydon Group and is successfully providing hard facilities management services to a variety of clients, predominantly within the healthcare sector. Rydon Maintenance provides hard FM (facilities management) services across England for a growing number of NHS Trusts. We look after more than 250 buildings on behalf of 20 NHS Trusts on a planned, responsive repairs and small works projects basis. We provide maintenance services to hospitals, ambulance trusts, primary care trusts as well as mental health trus Job Purpose Working to a contract manager and alongside a supervisor, you will manage a small team of maintenance engineers to ensure that the Rydon maintenance service is delivered to the highest standards. Our engineers cover 5 buildings across Essex. As such, some travel may be required to visit these sites as necessary. As part of the role you will be responsible for ensuring that engineers are suitably scheduled (via our scheduling team) to undertake repairs in the correct priority order and to ensure the safety of our clients and services users in these busy NHS buildings across Essex. Our primary goal is to ensure that repairs (whether planned or reactive) are undertaken in line with the strict KPIs set within our contract, as well as to the desired quality standards. You will take responsibility for ensuring that all necessary reporting (including internal, statutory and client) is up to date and accurate, and that client communication is maintained to an excellent standard. Overall, you will ensure the effective running of the responsive, planned and lifecycle maintenance programmes to ensure a safe and comfortable environment for service users in live hospital and healthcare environments. Where in house service delivery is not possible, you will be responsible for ensuring best value is delivered by instructing nominated sub-contractors to undertake the work. You will ensure that our operational performance is met in line with contractual SLAs and KPIs. You will work with the Contract Manager to deliver ongoing improvements and recommendations to the long term contract strategy to maximise productivity and quality whilst ensuring cost efficiencies are achieved. As part of this continuous improvement initiative, you will conduct regular audits and make recommendations and ensure that all aspects of HSQ&E and Compliance are managed effectively. Utilising and investigating our CAFM system you will help to drive service delivery and performance across the site. This is an exciting opportunity for an experienced Supervisor or Facilities Manager to make a real difference - the role also offers excellent opportunity for personal growth. What we can offer you; A competitive starting salary A car allowance of £4,872 per annum. 25 days holiday with the ability to increase up to 30 days. Pension Scheme: 4.5% contributory. Health Cash Plan: helping you spread the cost of essential healthcare 24/7 EAP Service: free advice, counselling and support for you and your family whenever you need it. Wellbeing and mental health champions readily available at work. Access to an employee discount scheme which includes a wide-range of special offers and discounts on insurances, lifestyle goods and services. Eyecare vouchers and free flu Vaccinations Flexible benefits for you to choose from including Private Medical, Critical Illness, DenPlan and Cycle to work schemes. Employee Referral Scheme: recommend a personal connection to us and claim a cash reward for their successful hire. Opportunities for you to progress your career across the business. Experience Required The preferred candidate will have previous experience as a Facilities Manager, Supervisor or Account Manager with a maintenance contractor. This experience will ideally have been gained supporting NHS clients however, candidates with good commercial experience that can be translated to the NHS will also be considered (for example, you may have managed shopping centres, offices, retail establishments etc). The successful candidate will have strong influencing, communication and relationship building skills and should be familiar and competent in managing and maintaining statutory compliance. You will have a knowledge and experience of building services maintenance and Health & Safety procedures in daily site operation. Above all, you will have a keen customer service approach, strong interpersonal skills and good IT skills (Microsoft Office Packages such as Word, Outlook and Excel). If you have this experience, we'd strongly encourage you to apply. Additional Information As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits. Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post. To apply online, please use the 'apply for this job link' at the top of this page.
Salary: Competitive plus Veolia benefits and pension Hours: 40 hours per week Monday - Saturday Including a min of 2 Bank Holidays per year Location: Birchwood Park, Warrington WA3 6FW Duration: FTC 6 months (possibility to extend or become permanent) When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; 25 days of annual leave Facilities parking and subsidised lunch Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential We're currently on the hunt for an amazing addition to our Customer Experience Team. If you're genuinely passionate about providing outstanding customer service, then we think you could be a perfect fit. In this role, you'll be handling customer interactions through various channels like phone, email, and live chat. Your main responsibilities will include addressing inquiries, resolving queries, and ensuring that every customer has a positive experience. This means being super flexible and comfortable with a wide range of tasks. Adaptability and a willingness to take on different activities are crucial here. Embracing the variety of tasks and thriving in a multi-skilled environment will be key to your success in this role. Don't worry though, you'll have plenty of support as part of our tight-knit team. Life at Veolia is known for being fast-paced, diverse, and full of challenges, so teamwork and collaboration are absolutely essential. Sound good? We can't wait to hear from you! What will you be doing? The difference you'll make; Answering and recording all inbound calls and emails - ensuring resolutions are arranged and communicated effectively Always putting our customers first and finding personalised solutions to meet their needs Building strong relationships with both internal and external customers to ensure we deliver the best service Constantly seeking ways to improve the customer experience and resolve any challenges they may face Keeping up-to-date records and adhering to data protection regulations to ensure customer confidentiality Supporting the business by promoting Veolia's products and services to our customers Embracing a curious and proactive attitude to continuously develop our knowledge and skills Working collaboratively with other teams to deliver timely resolutions for our customers Bringing your best selves to work every day to achieve targeted growth and provide exceptional service Resolution of invoice disputes with pace to ensure customer satisfaction Purchase Order Management Leading with empowerment to negotiate credit notes and invoice adjustments Working alongside credit control to ensure cash is collectable Compliance with all Veolia policies and procedures, taking ownership to ensure overall team/department objectives are met What we're looking for: We welcome applications from candidates who have minimal Customer Service and Administration experience, as we believe there is more to a person than a CV. Do you have the desire to be part of a high-performing team and have transferable skills from your current or previous employment? If the answer is yes, we would like to hear from you. Our must-haves. What you'll bring; Proven ability to put the customer first, whether it's face to face or on the phone An ability to take the time to truly listen to customers and understand their needs, ensuring effective communication Enjoy working as part of a team and thrive under pressure, with a flexible and can-do approach Use strong planning and organisational skills to deliver excellent service Show great interpersonal skills and pay attention to detail in everything we do Be proactive, adaptable, and always willing to go the extra mile for our customers Have a passion for personal and professional growth, and a commitment to exceeding expectations Be open to a broad range of activities and able to adapt to changing business needs Good attention to detail, speed of typing, and a friendly telephone manner are essential A basic understanding of business finance and customer profitability is important Be proficient in using Google Office Applications and able to learn new systems quickly Take initiative and have a genuine interest in going above and beyond for customers What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Jun 30, 2026
Full time
Salary: Competitive plus Veolia benefits and pension Hours: 40 hours per week Monday - Saturday Including a min of 2 Bank Holidays per year Location: Birchwood Park, Warrington WA3 6FW Duration: FTC 6 months (possibility to extend or become permanent) When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; 25 days of annual leave Facilities parking and subsidised lunch Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential We're currently on the hunt for an amazing addition to our Customer Experience Team. If you're genuinely passionate about providing outstanding customer service, then we think you could be a perfect fit. In this role, you'll be handling customer interactions through various channels like phone, email, and live chat. Your main responsibilities will include addressing inquiries, resolving queries, and ensuring that every customer has a positive experience. This means being super flexible and comfortable with a wide range of tasks. Adaptability and a willingness to take on different activities are crucial here. Embracing the variety of tasks and thriving in a multi-skilled environment will be key to your success in this role. Don't worry though, you'll have plenty of support as part of our tight-knit team. Life at Veolia is known for being fast-paced, diverse, and full of challenges, so teamwork and collaboration are absolutely essential. Sound good? We can't wait to hear from you! What will you be doing? The difference you'll make; Answering and recording all inbound calls and emails - ensuring resolutions are arranged and communicated effectively Always putting our customers first and finding personalised solutions to meet their needs Building strong relationships with both internal and external customers to ensure we deliver the best service Constantly seeking ways to improve the customer experience and resolve any challenges they may face Keeping up-to-date records and adhering to data protection regulations to ensure customer confidentiality Supporting the business by promoting Veolia's products and services to our customers Embracing a curious and proactive attitude to continuously develop our knowledge and skills Working collaboratively with other teams to deliver timely resolutions for our customers Bringing your best selves to work every day to achieve targeted growth and provide exceptional service Resolution of invoice disputes with pace to ensure customer satisfaction Purchase Order Management Leading with empowerment to negotiate credit notes and invoice adjustments Working alongside credit control to ensure cash is collectable Compliance with all Veolia policies and procedures, taking ownership to ensure overall team/department objectives are met What we're looking for: We welcome applications from candidates who have minimal Customer Service and Administration experience, as we believe there is more to a person than a CV. Do you have the desire to be part of a high-performing team and have transferable skills from your current or previous employment? If the answer is yes, we would like to hear from you. Our must-haves. What you'll bring; Proven ability to put the customer first, whether it's face to face or on the phone An ability to take the time to truly listen to customers and understand their needs, ensuring effective communication Enjoy working as part of a team and thrive under pressure, with a flexible and can-do approach Use strong planning and organisational skills to deliver excellent service Show great interpersonal skills and pay attention to detail in everything we do Be proactive, adaptable, and always willing to go the extra mile for our customers Have a passion for personal and professional growth, and a commitment to exceeding expectations Be open to a broad range of activities and able to adapt to changing business needs Good attention to detail, speed of typing, and a friendly telephone manner are essential A basic understanding of business finance and customer profitability is important Be proficient in using Google Office Applications and able to learn new systems quickly Take initiative and have a genuine interest in going above and beyond for customers What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Account Administrator Hourly Rate : £12.71- £14.24 Location: Littleborough Salary: £28,000 per annum Hours: Monday to Thursday 8:30am 5:00pm, Friday 8:00am 3:00pm About the Role : Our client is a successful and growing manufacturer supplying high-quality products. Due to continued growth, they are looking for a motivated and professional Key Account Manager to join their sales team. This is an excellent opportunity for someone with account management, sales support, customer service, or project coordination experience who enjoys building strong customer relationships and helping projects run smoothly from enquiry through to completion. Key Responsibilities : Manage and develop relationships with key customer accounts. Act as the main point of contact for assigned clients. Build long-term partnerships based on trust and excellent service. Handle customer enquiries and convert them into quotations and orders. Negotiate and secure new business opportunities and projects. Coordinate and manage projects through to successful completion. Maintain high levels of customer satisfaction. Work towards achieving individual and team sales targets. What We're Looking For Excellent communication and relationship-building skills. Strong customer service focus with a proactive approach. Ability to understand customer needs and provide effective solutions. Good problem-solving and organisational skills. Experience managing customer accounts or client relationships. Strong project management and administrative abilities. Ability to work effectively under pressure and manage multiple priorities. Positive attitude with a willingness to learn and develop. What's on Offer Salary of £28k per annum Early finish every Friday. Opportunity to join a growing and successful business. Supportive team environment. Long-term career development opportunities. If you enjoy building strong customer relationships and delivering excellent service, we'd love to hear from you. Candidates must submit an up-to-date CV for consideration to (url removed) or apply online. Due to the high volume of applications, only shortlisted candidates will be contacted If you have not received a response within 7 working days of submitting your CV, unfortunately your application has not been successful on this occasion. To view more jobs from Bamford Contract Services, Find us on Facebook bamfordcs or follow us on Twitter bamfordcs.
Jun 30, 2026
Seasonal
Account Administrator Hourly Rate : £12.71- £14.24 Location: Littleborough Salary: £28,000 per annum Hours: Monday to Thursday 8:30am 5:00pm, Friday 8:00am 3:00pm About the Role : Our client is a successful and growing manufacturer supplying high-quality products. Due to continued growth, they are looking for a motivated and professional Key Account Manager to join their sales team. This is an excellent opportunity for someone with account management, sales support, customer service, or project coordination experience who enjoys building strong customer relationships and helping projects run smoothly from enquiry through to completion. Key Responsibilities : Manage and develop relationships with key customer accounts. Act as the main point of contact for assigned clients. Build long-term partnerships based on trust and excellent service. Handle customer enquiries and convert them into quotations and orders. Negotiate and secure new business opportunities and projects. Coordinate and manage projects through to successful completion. Maintain high levels of customer satisfaction. Work towards achieving individual and team sales targets. What We're Looking For Excellent communication and relationship-building skills. Strong customer service focus with a proactive approach. Ability to understand customer needs and provide effective solutions. Good problem-solving and organisational skills. Experience managing customer accounts or client relationships. Strong project management and administrative abilities. Ability to work effectively under pressure and manage multiple priorities. Positive attitude with a willingness to learn and develop. What's on Offer Salary of £28k per annum Early finish every Friday. Opportunity to join a growing and successful business. Supportive team environment. Long-term career development opportunities. If you enjoy building strong customer relationships and delivering excellent service, we'd love to hear from you. Candidates must submit an up-to-date CV for consideration to (url removed) or apply online. Due to the high volume of applications, only shortlisted candidates will be contacted If you have not received a response within 7 working days of submitting your CV, unfortunately your application has not been successful on this occasion. To view more jobs from Bamford Contract Services, Find us on Facebook bamfordcs or follow us on Twitter bamfordcs.
Hotel Duty Manager The shifts are 630am - 330pm and 3pm to 11pm / 5 out of 7 days including evenings and weekends Based in Uxbridge 18.57 per hour 6 - 12 months Main accountabilities: Leading by example to develop and motivate the team. Operate the Opera Hotel Property Management System to effectively manage all guest reservations. Support completion of month end financial submission. Recruiting, training and actively managing in house staff to ensure a satisfactory performance is achieved on time. Ensuring that staff whilst on duty, are working to the standards expected by management and that accurate records on time sheets are recorded for payment purposes. Must be able to arrange cover or step in should there be a staff shortage on shift Observe and monitor workers' performance to make sure that company rules and procedures are being followed. Confer and co-operate with other department managers to co-ordinate hotel activities Answer questions about hotel policies and services, and resolve customers complaints. Purchase supplies or services from outside vendors Inspect hotel for cleanliness and appearance. Co-ordinate front-office duties and resolve problems. Greet and register guests. Collect payment and cash up and record money earned and spent. Assign duties to workers and schedule shifts to suit the needs of the business Analyse financial information, create reports to meet the requirements of the business as requested. Coach colleagues on how to do undertake the duties of their role and motivate them to finish projects, and meet deadlines. Additional Duties & Responsibilities Ensuring that customers receive the correct standard of service delivery to the specified standard on time and in a pleasant and polite manner Be able to advise dissatisfied customers on Customer Complaints procedure and try to rectify problems Be visible and available to guests in the restaurant, lounge and bar areas during peak service times. Whilst on duty, ensure that all standard checklists are implemented, used as prescribed and guidance is followed across all areas. To ensure the cleanliness and checking of public areas and back of house and hotel surrounds are carried out efficiently and that it is clean according to the hotel operating standards Ensuring that expenditure is kept within budget by careful monitoring and seeking approval for additional expenditure prior to ordering. Ensuring that the University and hotel's financial procedures are followed. Ensuring that staff provide you with correct and accurate information to enable payments to be processed. Aim to achieve maximum occupancy levels in order to maximise income potential and to record the appropriate statistics accurately. Ensuring that procedures are in place and followed for banking and keeping all takings and monies securely. Presents a weekly business update to the Head of Hotel and attend a formal monthly financial review. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jun 30, 2026
Seasonal
Hotel Duty Manager The shifts are 630am - 330pm and 3pm to 11pm / 5 out of 7 days including evenings and weekends Based in Uxbridge 18.57 per hour 6 - 12 months Main accountabilities: Leading by example to develop and motivate the team. Operate the Opera Hotel Property Management System to effectively manage all guest reservations. Support completion of month end financial submission. Recruiting, training and actively managing in house staff to ensure a satisfactory performance is achieved on time. Ensuring that staff whilst on duty, are working to the standards expected by management and that accurate records on time sheets are recorded for payment purposes. Must be able to arrange cover or step in should there be a staff shortage on shift Observe and monitor workers' performance to make sure that company rules and procedures are being followed. Confer and co-operate with other department managers to co-ordinate hotel activities Answer questions about hotel policies and services, and resolve customers complaints. Purchase supplies or services from outside vendors Inspect hotel for cleanliness and appearance. Co-ordinate front-office duties and resolve problems. Greet and register guests. Collect payment and cash up and record money earned and spent. Assign duties to workers and schedule shifts to suit the needs of the business Analyse financial information, create reports to meet the requirements of the business as requested. Coach colleagues on how to do undertake the duties of their role and motivate them to finish projects, and meet deadlines. Additional Duties & Responsibilities Ensuring that customers receive the correct standard of service delivery to the specified standard on time and in a pleasant and polite manner Be able to advise dissatisfied customers on Customer Complaints procedure and try to rectify problems Be visible and available to guests in the restaurant, lounge and bar areas during peak service times. Whilst on duty, ensure that all standard checklists are implemented, used as prescribed and guidance is followed across all areas. To ensure the cleanliness and checking of public areas and back of house and hotel surrounds are carried out efficiently and that it is clean according to the hotel operating standards Ensuring that expenditure is kept within budget by careful monitoring and seeking approval for additional expenditure prior to ordering. Ensuring that the University and hotel's financial procedures are followed. Ensuring that staff provide you with correct and accurate information to enable payments to be processed. Aim to achieve maximum occupancy levels in order to maximise income potential and to record the appropriate statistics accurately. Ensuring that procedures are in place and followed for banking and keeping all takings and monies securely. Presents a weekly business update to the Head of Hotel and attend a formal monthly financial review. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
About the Company ASD Ltd is one of the leading metal stockholders and processing suppliers in the UK. We are renowned for supplying a diverse range of ferrous and non-ferrous products. Our extensive in-house processing portfolio in combination with our expertise enables us to deliver cost efficient metal solutions and high-quality steel products. We are passionate about sustainability and aim to transform our industry by playing an active role in building a sustainable future for our employees, customers, community and future generations. Role Overview We are currently looking for a Business Development Manager to work from our offices in Leeds (LS10 1SD). The main purpose of this role is to: Drive ASD's efforts to penetrate and develop specific sectors (such as Energy / Rail / Marine) and targeted companies providing both revenue and market share growth. Proactively undertake external customer / prospect visits to support the Business Development function. Organise / co-ordinate and manage the development of ASD's value proposition incorporating product development / supply chain and value-added services to all sector's. This is an office-based role, working 37.5 hours each week, Monday to Friday, however travel to other ASD locations, customers, etc, is also required. Key Responsibilities Perform proactive calling on agreed sectors, project pipelines and business opportunities. Provide quotation / tender support including supplier sourcing where applicable. Be responsible for quality and upkeep of customer database / records / reports in CRM system Support ASD's position within nominated sectors (such as Energy / Rail / Marine), enhancing our current sales and gross margin. Identify products and service opportunities, related to the target sector's, which ASD could introduce to enhance our market position and profitability. Manage transactional activities such as SAP order raising. Undertake external customer / prospect visits. Candidate Profile Experience within steel, metals, manufacturing, construction or industrial sectors. Proven track record within commercial and / or product development. Strongly developed IT skills, including Microsoft Word, Excel, Powerpoint and Outlook. Strong commercial awareness and results-driven mindset. Excellent communication and relationship-building skills. High level of organisation and attention to detail. Confident using CRM and ERP (ideally SAP) systems and Microsoft Office applications. A full UK driving license. A stable career history. What we offer As well as a competitive salary and a car allowance or company car (after probationary period) we also offer an attractive benefits package which includes: Life assurance Contributory pension (5% contribution matched by the company) Discount cards for shops and restaurants Gym and health club discounts Holiday trading Cycle to work scheme Medicash (healthcare) programme Employee assistance programme Lifetime financial wellbeing Additional Information Due to the safety-critical nature of our operations, pre-employment, random, and incident-related drug and alcohol testing is conducted. We operate a zero-tolerance policy. How to Apply Take the next step by submitting your application online and attaching your most up-to-date CV. The application process will guide you through to our internal system. It is designed to be quick, straightforward, and easy to complete, taking just a few minutes of your time.
Jun 30, 2026
Full time
About the Company ASD Ltd is one of the leading metal stockholders and processing suppliers in the UK. We are renowned for supplying a diverse range of ferrous and non-ferrous products. Our extensive in-house processing portfolio in combination with our expertise enables us to deliver cost efficient metal solutions and high-quality steel products. We are passionate about sustainability and aim to transform our industry by playing an active role in building a sustainable future for our employees, customers, community and future generations. Role Overview We are currently looking for a Business Development Manager to work from our offices in Leeds (LS10 1SD). The main purpose of this role is to: Drive ASD's efforts to penetrate and develop specific sectors (such as Energy / Rail / Marine) and targeted companies providing both revenue and market share growth. Proactively undertake external customer / prospect visits to support the Business Development function. Organise / co-ordinate and manage the development of ASD's value proposition incorporating product development / supply chain and value-added services to all sector's. This is an office-based role, working 37.5 hours each week, Monday to Friday, however travel to other ASD locations, customers, etc, is also required. Key Responsibilities Perform proactive calling on agreed sectors, project pipelines and business opportunities. Provide quotation / tender support including supplier sourcing where applicable. Be responsible for quality and upkeep of customer database / records / reports in CRM system Support ASD's position within nominated sectors (such as Energy / Rail / Marine), enhancing our current sales and gross margin. Identify products and service opportunities, related to the target sector's, which ASD could introduce to enhance our market position and profitability. Manage transactional activities such as SAP order raising. Undertake external customer / prospect visits. Candidate Profile Experience within steel, metals, manufacturing, construction or industrial sectors. Proven track record within commercial and / or product development. Strongly developed IT skills, including Microsoft Word, Excel, Powerpoint and Outlook. Strong commercial awareness and results-driven mindset. Excellent communication and relationship-building skills. High level of organisation and attention to detail. Confident using CRM and ERP (ideally SAP) systems and Microsoft Office applications. A full UK driving license. A stable career history. What we offer As well as a competitive salary and a car allowance or company car (after probationary period) we also offer an attractive benefits package which includes: Life assurance Contributory pension (5% contribution matched by the company) Discount cards for shops and restaurants Gym and health club discounts Holiday trading Cycle to work scheme Medicash (healthcare) programme Employee assistance programme Lifetime financial wellbeing Additional Information Due to the safety-critical nature of our operations, pre-employment, random, and incident-related drug and alcohol testing is conducted. We operate a zero-tolerance policy. How to Apply Take the next step by submitting your application online and attaching your most up-to-date CV. The application process will guide you through to our internal system. It is designed to be quick, straightforward, and easy to complete, taking just a few minutes of your time.
Rheinmetall BAE Systems Land (RBSL)
Wellington, Shropshire
WHAT WE ARE LOOKING FOR Procurement Administrator Hybrid Telford 37hrs per week 2 Years Fixed Term Contract About Us Rheinmetall BAE Systems Land (RBSL) is a defence engineering company based in the UK. We design, manufacture and support military vehicles used by the British Army and international customers. Position Overview Reporting to Senior Procurement Manager, you will act as a point of contact in the Procurement team for purchasing requirements within the business, providing a high quality, professional administrative service to internal and external stakeholders, ensuring enquiries are efficiently and courteously handled. What you will be doing Obtain drawing packs Expedite and Load RFQ's and raise Purchase Orders Supplier Liaison / Expediting Review open orders, update the purchase order book. KPI generation Raise and track Concessions and Engineering Queries Maintain NDA and SAL database Maintain ECCD register Query resolution - supporting internal and external stakeholders WHAT QUALIFICATIONS YOU SHOULD HAVE Good standard of education e.g. NVQ or equivalent Relevant administration experience General Microsoft Office skills Ability to communicate to a range of internal stakeholders. Has a positive and proactive attitude Good organisational skills SAP or similar system general knowledge WHAT WE OFFER YOU RBSL strives to be an employer of choice and to foster a culture in which our employees are supported to build a career they can be proud. Through our contracts to deliver world-class products and support services, we offer great opportunities for personal development and career advancement via specialist technical roles, essential support functions, and broader leadership positions. In addition, RBSL offer: Competitive salaries reviewed each year against market rates Annual bonus incentive scheme for all employees 37 hours over 4.5 days working week Employer pension contributions up to 10% Hybrid and flexible working Life assurance cover 5 weeks holiday plus bank holidays Holiday purchase scheme Health cash plan Salary sacrifice benefits including cycle to work and electric vehicles schemes Access to high street and gym discounts and cashback Long Service rewards with additional holiday Enhanced maternity and paternity benefits Free access to onsite gym CONTACT INFORMATION Contact Person: Iwona Kurpiewska ADDITIONAL INFORMATION RBSL is an Equal Opportunities Employer. The company is committed to equal employment opportunities regardless of age, sexual orientation, gender, pregnancy, religion, nationality, ethnic origin, disability, medical history, skin colour, marital status, genetic information or parental status. We base all our employment decisions on merit, job requirements and business needs. Please be aware that many roles working for RBSL will be subject to both security and export control restrictions. These restrictions mean that factors including your nationality, any previous nationalities you have held, and your place of birth may limit those roles you can perform for the organisation.
Jun 29, 2026
Seasonal
WHAT WE ARE LOOKING FOR Procurement Administrator Hybrid Telford 37hrs per week 2 Years Fixed Term Contract About Us Rheinmetall BAE Systems Land (RBSL) is a defence engineering company based in the UK. We design, manufacture and support military vehicles used by the British Army and international customers. Position Overview Reporting to Senior Procurement Manager, you will act as a point of contact in the Procurement team for purchasing requirements within the business, providing a high quality, professional administrative service to internal and external stakeholders, ensuring enquiries are efficiently and courteously handled. What you will be doing Obtain drawing packs Expedite and Load RFQ's and raise Purchase Orders Supplier Liaison / Expediting Review open orders, update the purchase order book. KPI generation Raise and track Concessions and Engineering Queries Maintain NDA and SAL database Maintain ECCD register Query resolution - supporting internal and external stakeholders WHAT QUALIFICATIONS YOU SHOULD HAVE Good standard of education e.g. NVQ or equivalent Relevant administration experience General Microsoft Office skills Ability to communicate to a range of internal stakeholders. Has a positive and proactive attitude Good organisational skills SAP or similar system general knowledge WHAT WE OFFER YOU RBSL strives to be an employer of choice and to foster a culture in which our employees are supported to build a career they can be proud. Through our contracts to deliver world-class products and support services, we offer great opportunities for personal development and career advancement via specialist technical roles, essential support functions, and broader leadership positions. In addition, RBSL offer: Competitive salaries reviewed each year against market rates Annual bonus incentive scheme for all employees 37 hours over 4.5 days working week Employer pension contributions up to 10% Hybrid and flexible working Life assurance cover 5 weeks holiday plus bank holidays Holiday purchase scheme Health cash plan Salary sacrifice benefits including cycle to work and electric vehicles schemes Access to high street and gym discounts and cashback Long Service rewards with additional holiday Enhanced maternity and paternity benefits Free access to onsite gym CONTACT INFORMATION Contact Person: Iwona Kurpiewska ADDITIONAL INFORMATION RBSL is an Equal Opportunities Employer. The company is committed to equal employment opportunities regardless of age, sexual orientation, gender, pregnancy, religion, nationality, ethnic origin, disability, medical history, skin colour, marital status, genetic information or parental status. We base all our employment decisions on merit, job requirements and business needs. Please be aware that many roles working for RBSL will be subject to both security and export control restrictions. These restrictions mean that factors including your nationality, any previous nationalities you have held, and your place of birth may limit those roles you can perform for the organisation.
The Community and Partnerships Manager will play a key role in the co-creation of services at Hartrigg Oaks Retirement Village, working collaboratively with residents, staff teams, and external partners to design and shape services that enhance wellbeing, independence, and community life. Client Details At Joseph Rowntree Housing Trust (JRHT), we're not just offering jobs - we're building a community of passionate people who want to make a real difference. Whether you work in housing, care, or a supporting service, you'll find a purpose driven organisation where your ideas are welcomed, your development is supported, and your impact matters. We have 2,500 properties across Yorkshire and the North East, with our head office being based in York and offer an agile working model. JRHT strives to be a housing association that is sustainable and engaging, providing high quality and continuously improving services and decent affordable homes in well-managed communities, prioritising those in greatest need. We're proud of our values-driven culture. We believe in trust, care, and making a meaningful difference in the lives of our residents and each other. At JRHT, you'll find a workplace where you can be yourself, feel part of something bigger, and do work that means something. - About the Role: Hartrigg Oaks is a vibrant Retirement Living Community in the centre of New Earswick, York. It comprises of 152 bungalows across a 21 acre site and includes a wide range of facilities for residents to enjoy, including a caf and restaurant, arts and craft room, gym and spa pool, hair salon, DIY workshop and more. The Community and Partnerships Manager will play a key role in the co-creation of services at Hartrigg Oaks Retirement Village, working collaboratively with residents, staff teams, and external partners to design and shape services that enhance wellbeing, independence, and community life. Description Operational Leadership: To lead and manage colleagues to deliver a reliable, responsive and respectful, person centred housing related service to all residents in line with current policies, procedures and legislation. To lead and support resident events and social events to encourage interaction and build community cohesion. To lead on the development of the service and manage associated projects. To lead on the review, updating and monitoring of risk assessments, business continuity plans and where appropriate Person Emergency Evacuation Plans. Ensure contracted services are procured and monitored in line with JRHT's policies and procedures. Ensure that all colleagues have regular one to one's, and any support and training needs are identified. Resident Services: Have a commitment to providing exceptional customer service to residents, providing motivation and leadership to on-site colleagues. Ensure that appropriate and accurate records are maintained that are in line with JRHT's data strategy and relevant regulations, including ensuring that retention periods are met. Embedding resident involvement and engagement, enabling residents to participate in events and activities, having easy to use feedback mechanisms and be a point of contact for all residents. Promote communal facilities, events and activities to maximise the use of these areas. Ensure all aspects of communal facilities are effectively maintained in order to provide a safe and welcoming environment and maximise use. Lead resident engagement, with the aim of achieving high levels of resident satisfaction and resident involvement. This includes improving and enhancing existing communication channels so that every resident can have a voice. Work closely with residents and provide updates on operational matters, consider proposals and agree priorities for programmes of work / projects Sales and Leasehold management: Ensure that Hartrigg Oaks operates effectively, that empty properties are sold in line with JRHT's policies and procedures and KPI's for void performance, occupancy rates and lease compliance are met. Support the sales and marketing team in the effective and efficient marketing, conveyancing and leasehold management of properties. Ensure that Hartrigg Oaks operates within the relevant regulatory, legislative, and standard frameworks relating to sales and leasehold management. Partnership Building: Act as the main point of contact for residents, addressing housing related concerns and collaborating with third party care providers and contractors to ensure residents' needs are met. Work closely with residents and the wider community, creating and maintaining networks to promote and manage Hartrigg Oaks. Build and maintain strong relationships with external organisations, community groups, local services and stakeholders to enhance the range of opportunities available to residents. Establish and maintain effective relationships with colleagues, third party care providers and contractors to ensure all compliance checks are completed, ensuring residents remain safe in the environment they live in. Identify and pursue partnership opportunities that bring additional resources, expertise or activities into Hartrigg Oaks. Support the development of joint projects, initiatives and events that enrich community life Profile Strong track record of managing and delivering high quality housing-related services to customers, ideally within a housing, retirement living or extra care environment. Qualified in CIH level 4 or willing to work towards this. Good understanding of resident satisfaction measures. Proven experience of working across multi functions or departments to achieve successful results for residents and the organisation. Proven experience of leading teams across different locations and ensuring that key KPI's and performance is achieved. Experience, knowledge and ability to actively listen to and consider the views of others to make informed decisions in complex resident environments. Experience in community development, engagement, partnerships or a similar role. Experience managing external contractor relationships and contract management, building partnerships which benefit residents and JRHT. Proven experience of creating, monitoring and managing complex budgets which can be discussed with colleagues and residents. Experience, knowledge and understanding of compliance with all health and safety and compliance regulations and legislation in a retirement living and extra care environment. Competent users of Microsoft Office and social media. Job Offer 48,211.80 salary Agile & flexible working model Excellent Pension Scheme with a 6% employer contribution, plus Death in Service 33 days paid holiday including bank holidays with the option to buy or sell more Wellbeing Hub, face-to-face counselling, access to staff network groups and an Employee Support Programme offering confidential support 24/7, 365 days a year Cost of living support with discounts and vouchers with 800+ retailers, utility services and supermarkets via the Rewards Portal Emergency Leave, Carers Leave and enhanced new-parent and adoption pay Health Care Cash Plan and gym membership discounts Free on-site parking, Season ticket Travel Loan and a Cycle To Work Scheme
Jun 28, 2026
Full time
The Community and Partnerships Manager will play a key role in the co-creation of services at Hartrigg Oaks Retirement Village, working collaboratively with residents, staff teams, and external partners to design and shape services that enhance wellbeing, independence, and community life. Client Details At Joseph Rowntree Housing Trust (JRHT), we're not just offering jobs - we're building a community of passionate people who want to make a real difference. Whether you work in housing, care, or a supporting service, you'll find a purpose driven organisation where your ideas are welcomed, your development is supported, and your impact matters. We have 2,500 properties across Yorkshire and the North East, with our head office being based in York and offer an agile working model. JRHT strives to be a housing association that is sustainable and engaging, providing high quality and continuously improving services and decent affordable homes in well-managed communities, prioritising those in greatest need. We're proud of our values-driven culture. We believe in trust, care, and making a meaningful difference in the lives of our residents and each other. At JRHT, you'll find a workplace where you can be yourself, feel part of something bigger, and do work that means something. - About the Role: Hartrigg Oaks is a vibrant Retirement Living Community in the centre of New Earswick, York. It comprises of 152 bungalows across a 21 acre site and includes a wide range of facilities for residents to enjoy, including a caf and restaurant, arts and craft room, gym and spa pool, hair salon, DIY workshop and more. The Community and Partnerships Manager will play a key role in the co-creation of services at Hartrigg Oaks Retirement Village, working collaboratively with residents, staff teams, and external partners to design and shape services that enhance wellbeing, independence, and community life. Description Operational Leadership: To lead and manage colleagues to deliver a reliable, responsive and respectful, person centred housing related service to all residents in line with current policies, procedures and legislation. To lead and support resident events and social events to encourage interaction and build community cohesion. To lead on the development of the service and manage associated projects. To lead on the review, updating and monitoring of risk assessments, business continuity plans and where appropriate Person Emergency Evacuation Plans. Ensure contracted services are procured and monitored in line with JRHT's policies and procedures. Ensure that all colleagues have regular one to one's, and any support and training needs are identified. Resident Services: Have a commitment to providing exceptional customer service to residents, providing motivation and leadership to on-site colleagues. Ensure that appropriate and accurate records are maintained that are in line with JRHT's data strategy and relevant regulations, including ensuring that retention periods are met. Embedding resident involvement and engagement, enabling residents to participate in events and activities, having easy to use feedback mechanisms and be a point of contact for all residents. Promote communal facilities, events and activities to maximise the use of these areas. Ensure all aspects of communal facilities are effectively maintained in order to provide a safe and welcoming environment and maximise use. Lead resident engagement, with the aim of achieving high levels of resident satisfaction and resident involvement. This includes improving and enhancing existing communication channels so that every resident can have a voice. Work closely with residents and provide updates on operational matters, consider proposals and agree priorities for programmes of work / projects Sales and Leasehold management: Ensure that Hartrigg Oaks operates effectively, that empty properties are sold in line with JRHT's policies and procedures and KPI's for void performance, occupancy rates and lease compliance are met. Support the sales and marketing team in the effective and efficient marketing, conveyancing and leasehold management of properties. Ensure that Hartrigg Oaks operates within the relevant regulatory, legislative, and standard frameworks relating to sales and leasehold management. Partnership Building: Act as the main point of contact for residents, addressing housing related concerns and collaborating with third party care providers and contractors to ensure residents' needs are met. Work closely with residents and the wider community, creating and maintaining networks to promote and manage Hartrigg Oaks. Build and maintain strong relationships with external organisations, community groups, local services and stakeholders to enhance the range of opportunities available to residents. Establish and maintain effective relationships with colleagues, third party care providers and contractors to ensure all compliance checks are completed, ensuring residents remain safe in the environment they live in. Identify and pursue partnership opportunities that bring additional resources, expertise or activities into Hartrigg Oaks. Support the development of joint projects, initiatives and events that enrich community life Profile Strong track record of managing and delivering high quality housing-related services to customers, ideally within a housing, retirement living or extra care environment. Qualified in CIH level 4 or willing to work towards this. Good understanding of resident satisfaction measures. Proven experience of working across multi functions or departments to achieve successful results for residents and the organisation. Proven experience of leading teams across different locations and ensuring that key KPI's and performance is achieved. Experience, knowledge and ability to actively listen to and consider the views of others to make informed decisions in complex resident environments. Experience in community development, engagement, partnerships or a similar role. Experience managing external contractor relationships and contract management, building partnerships which benefit residents and JRHT. Proven experience of creating, monitoring and managing complex budgets which can be discussed with colleagues and residents. Experience, knowledge and understanding of compliance with all health and safety and compliance regulations and legislation in a retirement living and extra care environment. Competent users of Microsoft Office and social media. Job Offer 48,211.80 salary Agile & flexible working model Excellent Pension Scheme with a 6% employer contribution, plus Death in Service 33 days paid holiday including bank holidays with the option to buy or sell more Wellbeing Hub, face-to-face counselling, access to staff network groups and an Employee Support Programme offering confidential support 24/7, 365 days a year Cost of living support with discounts and vouchers with 800+ retailers, utility services and supermarkets via the Rewards Portal Emergency Leave, Carers Leave and enhanced new-parent and adoption pay Health Care Cash Plan and gym membership discounts Free on-site parking, Season ticket Travel Loan and a Cycle To Work Scheme
