Project Administrator - Leighton Buzzard Think Specialist Recruitment are delighted to be working exclusively with a growing and successful organisation in Leighton Buzzard to help recruit for Project Administrator to join their team in a vital new role within the business. The Project Administrator will be the central hub for all project activity that our client has on-going. You will ensure every project is planned, tracked and communicated effectively from initial order through to final installation. The successful candidate will be the first to know when a project is on track and the first to act when it is not. This role will be a great fit for someone with experience working in a Project Admin/Coordinator position, or someone with exposure to Scheduling engineers or managing construction projects. This position is a fully office based role in our clients new Leighton Buzzard location, on offer is a salary of 30k with the opportunity to work for a company with ambitious growth plans over the coming years. Duties Include: Initiate all new projects upon order confirmation, establishing clear timelines for production, purchasing and installation. Create and maintain detailed project plans across small orders to large orders. Coordinate with production and purchasing teams to ensure all are aligned to project requirements. Maintain an accurate, up-to-date project schedule visible to all relevant internal stakeholders. Track project status daily against agreed milestones across planning, production, procurement and installation phases. Identify deviations from plan at the earliest opportunity and assess impact on delivery commitments. Escalate critical issues promptly and coordinate corrective actions across departments to recover programme. Maintain a clear log of deviations, root causes and actions taken for continuous improvement purposes. Act as the primary internal contact for all project-related information, ensuring all departments are kept fully informed. Produce concise, professional project updates and reports tailored to the audience. Maintain strong working relationships with external project managers, responding professionally to queries and proactively managing expectations. Assist the sales team in preparing project quotations when required. Ensure quotes reflect realistic production and procurement timescales based on current workload and capacity. Maintain accurate project records and documentation across all active projects. Candidate requirements: Proven experience in a project coordination, project administration or operations coordination role. Strong organisational skills with the ability to manage multiple projects simultaneously at differing stages. Clear, confident communicator, with excellent written and verbal skills. Able to adapt communication style for internal teams and external clients. Proactive and detail-oriented; able to spot problems early and drive resolution without waiting to be asked. Proficient in Microsoft Office (Word, Excel, Outlook); comfortable working with project tracking tools or CRM/ERP systems. Able to work effectively under pressure and meet deadlines in a fast-paced manufacturing environment. Exposure to quotation preparation or sales support. Looking for the next step in your career? Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Jun 29, 2026
Full time
Project Administrator - Leighton Buzzard Think Specialist Recruitment are delighted to be working exclusively with a growing and successful organisation in Leighton Buzzard to help recruit for Project Administrator to join their team in a vital new role within the business. The Project Administrator will be the central hub for all project activity that our client has on-going. You will ensure every project is planned, tracked and communicated effectively from initial order through to final installation. The successful candidate will be the first to know when a project is on track and the first to act when it is not. This role will be a great fit for someone with experience working in a Project Admin/Coordinator position, or someone with exposure to Scheduling engineers or managing construction projects. This position is a fully office based role in our clients new Leighton Buzzard location, on offer is a salary of 30k with the opportunity to work for a company with ambitious growth plans over the coming years. Duties Include: Initiate all new projects upon order confirmation, establishing clear timelines for production, purchasing and installation. Create and maintain detailed project plans across small orders to large orders. Coordinate with production and purchasing teams to ensure all are aligned to project requirements. Maintain an accurate, up-to-date project schedule visible to all relevant internal stakeholders. Track project status daily against agreed milestones across planning, production, procurement and installation phases. Identify deviations from plan at the earliest opportunity and assess impact on delivery commitments. Escalate critical issues promptly and coordinate corrective actions across departments to recover programme. Maintain a clear log of deviations, root causes and actions taken for continuous improvement purposes. Act as the primary internal contact for all project-related information, ensuring all departments are kept fully informed. Produce concise, professional project updates and reports tailored to the audience. Maintain strong working relationships with external project managers, responding professionally to queries and proactively managing expectations. Assist the sales team in preparing project quotations when required. Ensure quotes reflect realistic production and procurement timescales based on current workload and capacity. Maintain accurate project records and documentation across all active projects. Candidate requirements: Proven experience in a project coordination, project administration or operations coordination role. Strong organisational skills with the ability to manage multiple projects simultaneously at differing stages. Clear, confident communicator, with excellent written and verbal skills. Able to adapt communication style for internal teams and external clients. Proactive and detail-oriented; able to spot problems early and drive resolution without waiting to be asked. Proficient in Microsoft Office (Word, Excel, Outlook); comfortable working with project tracking tools or CRM/ERP systems. Able to work effectively under pressure and meet deadlines in a fast-paced manufacturing environment. Exposure to quotation preparation or sales support. Looking for the next step in your career? Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Think Specialist Recruitment
Aston Clinton, Buckinghamshire
Event Co-Ordinator - Aston Clinton We are currently recruiting for a new permanent role within an events fulfilment team for a national and award-winning ecommerce business in Aston Clinton. The successful candidate will join the team as an Events Coordinator joining a busy and close-knit team that supports the coordination and delivery of events and client orders across the UK. In this position, no two days will look the same. Some days you'll be fully desk-based handling client orders, coordinating deliveries and updating systems, whereas on other days you may find yourself supporting operational teams or helping manage last-minute changes to ensure everything runs to plan. Because of this, we're looking for someone who has strong administration and coordination experience, excellent communication skills and someone who enjoys working in a fast-paced environment where priorities can shift quickly. In this role, you'd be working Monday to Friday, 9am to 5pm, with a hybrid split of 4 days in the office and 1 day working from home following probation. The role is paying upto 28,000 depending on experience, with the opportunity to grow longer term within a successful and expanding business. Duties Include: Handling day-to-day orders via the online ordering system Managing client calls and emails in a professional and timely manner Coordinating deliveries, collections, drivers and external crews where required Planning driver routes and job costings on a daily basis Maintaining and updating internal systems for stock control, equipment locations and inventory tracking Supporting with event coordination and ensuring all logistics are delivered smoothly Producing H&S reports, Risk Assessments and Method Statements Completing customer stock reports where required Ensuring all costs and reporting are completed accurately for the finance team within deadlines Supporting with general administration and wider business projects when needed Liaising closely with warehouse teams to ensure orders and events are fulfilled correctly Coordinating with suppliers, drivers and external contractors Candidate requirements: Due to the location of the offices, you'll need to be able to commute to Aston Clinton daily Previous administration or coordination experience is essential Any experience within events, logistics, scheduling or operations would be a huge bonus Strong customer service and communication skills are a must Someone highly organised who enjoys multitasking and problem solving A can-do attitude and willingness to get involved across different areas of the business Good IT skills including Microsoft Office, particularly Excel Looking for the next step in your career? Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Jun 29, 2026
Full time
Event Co-Ordinator - Aston Clinton We are currently recruiting for a new permanent role within an events fulfilment team for a national and award-winning ecommerce business in Aston Clinton. The successful candidate will join the team as an Events Coordinator joining a busy and close-knit team that supports the coordination and delivery of events and client orders across the UK. In this position, no two days will look the same. Some days you'll be fully desk-based handling client orders, coordinating deliveries and updating systems, whereas on other days you may find yourself supporting operational teams or helping manage last-minute changes to ensure everything runs to plan. Because of this, we're looking for someone who has strong administration and coordination experience, excellent communication skills and someone who enjoys working in a fast-paced environment where priorities can shift quickly. In this role, you'd be working Monday to Friday, 9am to 5pm, with a hybrid split of 4 days in the office and 1 day working from home following probation. The role is paying upto 28,000 depending on experience, with the opportunity to grow longer term within a successful and expanding business. Duties Include: Handling day-to-day orders via the online ordering system Managing client calls and emails in a professional and timely manner Coordinating deliveries, collections, drivers and external crews where required Planning driver routes and job costings on a daily basis Maintaining and updating internal systems for stock control, equipment locations and inventory tracking Supporting with event coordination and ensuring all logistics are delivered smoothly Producing H&S reports, Risk Assessments and Method Statements Completing customer stock reports where required Ensuring all costs and reporting are completed accurately for the finance team within deadlines Supporting with general administration and wider business projects when needed Liaising closely with warehouse teams to ensure orders and events are fulfilled correctly Coordinating with suppliers, drivers and external contractors Candidate requirements: Due to the location of the offices, you'll need to be able to commute to Aston Clinton daily Previous administration or coordination experience is essential Any experience within events, logistics, scheduling or operations would be a huge bonus Strong customer service and communication skills are a must Someone highly organised who enjoys multitasking and problem solving A can-do attitude and willingness to get involved across different areas of the business Good IT skills including Microsoft Office, particularly Excel Looking for the next step in your career? Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Customer Service Coordinator Near Corby / Hybrid Permanent Monday to Friday, 37.5 hours per week What you'll actually be doing Acting as the day-to-day contact for key customers - queries, updates, problem-solving Managing orders end-to-end (from quote through to delivery) Working closely with external sales and supply chain to keep everything on track Proactively keeping customers updated rather than waiting for them to chase Handling pricing, delivery schedules and stock-related decisions Sorting out invoice queries and general "when things don't quite line up" issues What they're looking for Someone organised, detail-focused and able to juggle multiple priorities, with prior internal sales experience Comfortable dealing with customers day-to-day and building proper relationships Confident working with numbers, pricing and margins Someone who doesn't just sit on problems - you'll need to dig in and get them sorted Good communication across teams (sales, ops, suppliers - the lot) What you'll get in return A role where you're trusted to manage your own workload Proper exposure across sales, supply chain and operations The chance to influence customer experience and commercial outcomes A business that values proactive people, not box-tickers Please note, due to the high volumes of applications we receive daily, should you not be contacted within 72 hours, your application is unsuccessful. Thank you. Impact Recruitment is an employment business working on behalf of our client. All responses will be managed in accordance with GDPR.
Jun 29, 2026
Full time
Customer Service Coordinator Near Corby / Hybrid Permanent Monday to Friday, 37.5 hours per week What you'll actually be doing Acting as the day-to-day contact for key customers - queries, updates, problem-solving Managing orders end-to-end (from quote through to delivery) Working closely with external sales and supply chain to keep everything on track Proactively keeping customers updated rather than waiting for them to chase Handling pricing, delivery schedules and stock-related decisions Sorting out invoice queries and general "when things don't quite line up" issues What they're looking for Someone organised, detail-focused and able to juggle multiple priorities, with prior internal sales experience Comfortable dealing with customers day-to-day and building proper relationships Confident working with numbers, pricing and margins Someone who doesn't just sit on problems - you'll need to dig in and get them sorted Good communication across teams (sales, ops, suppliers - the lot) What you'll get in return A role where you're trusted to manage your own workload Proper exposure across sales, supply chain and operations The chance to influence customer experience and commercial outcomes A business that values proactive people, not box-tickers Please note, due to the high volumes of applications we receive daily, should you not be contacted within 72 hours, your application is unsuccessful. Thank you. Impact Recruitment is an employment business working on behalf of our client. All responses will be managed in accordance with GDPR.
Customer Service Coordinator A fantastic opportunity for a Customer Service Coordinator with customer service, order processing, administration, Excel and communication skills to support customers and internal teams. If you ve also worked in the following roles, we d also like to hear from you: Customer Service Administrator, Sales Support Administrator, Order Coordinator, Customer Care Advisor SALARY: £26,521 per annum + Benefits LOCATION: Mobberley, Cheshire, North West England (WA16) JOB TYPE: Full-Time, Permanent WORKING HOURS: Monday to Friday, 37.5 Hours per Week (Flexi Hours - build and take time away from work) WHY APPLY? This is a great opportunity for someone who enjoys being at the heart of customer activity, thrives on organisation, and takes pride in delivering a smooth, professional service. As a Customer Service Coordinator you ll act as the key link between customers and internal teams, managing orders from initial enquiry through to delivery and invoicing. You ll be speaking with customers regularly by phone and online answering queries, resolving issues and ensuring they feel supported at every stage. Day to day, this means processing orders, coordinating with the warehouse and supply chain, checking product availability, managing invoicing and payments, and keeping customers updated on progress. It s a varied role where attention to detail, strong communication skills and the ability to juggle multiple tasks are essential. Working as the Customer Service Coordinator you ll be someone who enjoys problem-solving, spotting issues early and taking ownership to resolve them, whether that s handling order queries, managing credit limits or escalating concerns where needed. As the Customer Service Coordinator you ll join a company where the environment is fast-paced and collaborative, with regular interaction across departments such as sales, warehouse and labs, as well as direct customer contact. You ll spend much of your time working at a computer and on calls, balancing administrative accuracy with customer responsiveness. This role will suit someone who is proactive, well-organised and comfortable adapting to changing priorities, who values teamwork but is equally confident working independently to deliver results. CANDIDATE REQUIREMENTS Strong organisation and prioritisation skills: Able to manage multiple orders and deadlines without things slipping through the net Competent IT skills with an emphasis on Excel knowledge (Microsoft Office and systems): Able to pick up systems quickly and manage order processing efficiently, comfortable using spreadsheets to manage data and support reporting Customer-focused mindset: Naturally responsive, professional and committed to delivering a positive customer experience Excellent attention to detail: Ensuring accuracy across orders, documentation and compliance-related tasks Confident communication skills: Comfortable speaking with customers and working cross-functionally with internal teams GCSEs (or equivalent) in English and Maths: To confidently manage written communication and numerical tasks like invoicing and payments BENEFITS Salary at £26,521 that can rise annually 27 days annual leave plus bank holidays Additional day off to attend the company s annual Fun Day Build up flexi hours and take an extra day off each month Buy up to a week of annual leave Death in service benefit (4x your annual salary) Discounts on the full product range Parking on secure site car park HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14820 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Mobberley, Cheshire, North West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ
Jun 29, 2026
Full time
Customer Service Coordinator A fantastic opportunity for a Customer Service Coordinator with customer service, order processing, administration, Excel and communication skills to support customers and internal teams. If you ve also worked in the following roles, we d also like to hear from you: Customer Service Administrator, Sales Support Administrator, Order Coordinator, Customer Care Advisor SALARY: £26,521 per annum + Benefits LOCATION: Mobberley, Cheshire, North West England (WA16) JOB TYPE: Full-Time, Permanent WORKING HOURS: Monday to Friday, 37.5 Hours per Week (Flexi Hours - build and take time away from work) WHY APPLY? This is a great opportunity for someone who enjoys being at the heart of customer activity, thrives on organisation, and takes pride in delivering a smooth, professional service. As a Customer Service Coordinator you ll act as the key link between customers and internal teams, managing orders from initial enquiry through to delivery and invoicing. You ll be speaking with customers regularly by phone and online answering queries, resolving issues and ensuring they feel supported at every stage. Day to day, this means processing orders, coordinating with the warehouse and supply chain, checking product availability, managing invoicing and payments, and keeping customers updated on progress. It s a varied role where attention to detail, strong communication skills and the ability to juggle multiple tasks are essential. Working as the Customer Service Coordinator you ll be someone who enjoys problem-solving, spotting issues early and taking ownership to resolve them, whether that s handling order queries, managing credit limits or escalating concerns where needed. As the Customer Service Coordinator you ll join a company where the environment is fast-paced and collaborative, with regular interaction across departments such as sales, warehouse and labs, as well as direct customer contact. You ll spend much of your time working at a computer and on calls, balancing administrative accuracy with customer responsiveness. This role will suit someone who is proactive, well-organised and comfortable adapting to changing priorities, who values teamwork but is equally confident working independently to deliver results. CANDIDATE REQUIREMENTS Strong organisation and prioritisation skills: Able to manage multiple orders and deadlines without things slipping through the net Competent IT skills with an emphasis on Excel knowledge (Microsoft Office and systems): Able to pick up systems quickly and manage order processing efficiently, comfortable using spreadsheets to manage data and support reporting Customer-focused mindset: Naturally responsive, professional and committed to delivering a positive customer experience Excellent attention to detail: Ensuring accuracy across orders, documentation and compliance-related tasks Confident communication skills: Comfortable speaking with customers and working cross-functionally with internal teams GCSEs (or equivalent) in English and Maths: To confidently manage written communication and numerical tasks like invoicing and payments BENEFITS Salary at £26,521 that can rise annually 27 days annual leave plus bank holidays Additional day off to attend the company s annual Fun Day Build up flexi hours and take an extra day off each month Buy up to a week of annual leave Death in service benefit (4x your annual salary) Discounts on the full product range Parking on secure site car park HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14820 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Mobberley, Cheshire, North West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ
Internal Sales Coordinator (Construction) 28,000 - 31,000 + 33 Days' Holiday (increases) Health Cash Plan Life Assurance Staff Rewards Swadlincote - Office Based Permanent Internal Sales Coordinator opportunity for someone confident on the phone and ready to turn enquiries into orders within a fast-growing construction specialist. This Sales Support role offers structured training, a supportive office environment and clear progression as the commercial team expands. This Internal Sales Coordinator role sits at the centre of a busy commercial office, supporting enquiries, driving outbound contact and keeping projects moving. You'll work closely with external sales teams, managing pipeline activity and ensuring customers receive fast, accurate responses. It's ideal for someone from internal sales, sales support, telesales or office-based coordination who enjoys communication, organisation and progressing deals. What You'll Do Own CRM activity - logging enquiries, updating contacts and tracking pipeline Proactive outbound calling to distributors, buyers and project contacts Support quotations, drawings and order coordination Provide sales and admin support to external commercial teams Maintain accurate records and live pipeline visibility About You Background in internal sales, sales support or outbound calling Confident communicator who builds rapport quickly Strong organisation and CRM accuracy Comfortable working in a fast-paced office environment Motivated to progress within a growing commercial team Benefits Competitive Salary 33 holidays a year (pro-rata), inclusive of Bank Holidays which increases with service. (option to sell/carry over). Enhanced Company Maternity and Paternity pay. Westfield Health Cash Plan. Fitbit Care Programme. Long service awards. Staff rewards and discounts on our KeyStaff platform. Structured progression into estimating or commercial roles Health Assured (Employee Assistance Program). Life Assurance. Apply If you're an Internal Sales Coordinator or Sales Support professional looking for stability, development and a strong office culture, apply today. This vacancy is advertised by Roundhouse Recruitment Limited, acting as an Employment Agency. Job Type: Full-time
Jun 29, 2026
Full time
Internal Sales Coordinator (Construction) 28,000 - 31,000 + 33 Days' Holiday (increases) Health Cash Plan Life Assurance Staff Rewards Swadlincote - Office Based Permanent Internal Sales Coordinator opportunity for someone confident on the phone and ready to turn enquiries into orders within a fast-growing construction specialist. This Sales Support role offers structured training, a supportive office environment and clear progression as the commercial team expands. This Internal Sales Coordinator role sits at the centre of a busy commercial office, supporting enquiries, driving outbound contact and keeping projects moving. You'll work closely with external sales teams, managing pipeline activity and ensuring customers receive fast, accurate responses. It's ideal for someone from internal sales, sales support, telesales or office-based coordination who enjoys communication, organisation and progressing deals. What You'll Do Own CRM activity - logging enquiries, updating contacts and tracking pipeline Proactive outbound calling to distributors, buyers and project contacts Support quotations, drawings and order coordination Provide sales and admin support to external commercial teams Maintain accurate records and live pipeline visibility About You Background in internal sales, sales support or outbound calling Confident communicator who builds rapport quickly Strong organisation and CRM accuracy Comfortable working in a fast-paced office environment Motivated to progress within a growing commercial team Benefits Competitive Salary 33 holidays a year (pro-rata), inclusive of Bank Holidays which increases with service. (option to sell/carry over). Enhanced Company Maternity and Paternity pay. Westfield Health Cash Plan. Fitbit Care Programme. Long service awards. Staff rewards and discounts on our KeyStaff platform. Structured progression into estimating or commercial roles Health Assured (Employee Assistance Program). Life Assurance. Apply If you're an Internal Sales Coordinator or Sales Support professional looking for stability, development and a strong office culture, apply today. This vacancy is advertised by Roundhouse Recruitment Limited, acting as an Employment Agency. Job Type: Full-time
REED Business Support is working with a well established organisation in Newcastle upon Tyne, supporting them with the recruitment of a Spare Parts Team Leader. This is a key leadership role where you will not only manage and develop a team of Coordinators but also take ownership of your own portfolio of customer accounts, suppliers, and orders. You will play a vital role in driving performance, improving processes, and supporting commercial growth by combining strong leadership with a customer focused, detail driven approach. Key Responsibilities Parts Coordination and Customer Management Manage your own portfolio of customer enquiries and parts orders from quotation through to invoice and completion Act as the escalation point for key customers and resolve complex issues efficiently Build and maintain strong relationships with OEM suppliers, escalating performance issues where required Ensure accurate and up-to-date records are maintained in CRM (Dynamics 365) and Business Central Oversee team compliance with SLAs including response times and delivery expectations Team Leadership and Development Lead, mentor, and develop a team of Spare Parts Coordinators Conduct regular 1:1s, performance reviews, and annual appraisals Set clear KPIs covering operational output and proactive sales activity Drive team capability through training and knowledge sharing Hold weekly team meetings to review pipeline, orders, and improvement actions Address performance issues constructively and promptly Commercial Growth Shift team activity from reactive processing to proactive sales engagement Drive quotation follow ups, upselling, and re-engagement of dormant accounts Ensure strong margin management, escalating exceptions where necessary Collaborate with internal teams (Operations, Service, Sales, Workshop, etc.) to maximise opportunities Provide accurate data and insights to support commercial strategy and customer reviews Reporting and Compliance Deliver weekly performance reports on team output, pipeline, and key accounts Ensure compliance with QHSE and ISO standards Support system improvements in Dynamics 365 and Business Central Promote continuous improvement across processes and performance Experience and Skills Requied Proven experience in a B2B parts or technical sales environment Hands on experience managing orders from quotation through to invoicing Previous experience leading or supervising a small team Strong track record of improving team performance and driving proactive sales activity Confident dealing with customer escalations and supplier negotiations Strong CRM experience (e.g., Dynamics 365) Proficient in Microsoft Office and ERP/order management systems Knowledge of international shipping, customs, and Incoterms Personal Attributes Hands-on, lead from the front approach Proactive and results driven Strong problem solving and organisational skills Calm under pressure, especially during escalations Passionate about developing others and building high performing teams Professional, honest and reliable Hours of Work: Monday - Thursday, 8:30am - 5:00pm Friday - 8:30am - 3:30pm Please note that this role is fully office based.
Jun 29, 2026
Full time
REED Business Support is working with a well established organisation in Newcastle upon Tyne, supporting them with the recruitment of a Spare Parts Team Leader. This is a key leadership role where you will not only manage and develop a team of Coordinators but also take ownership of your own portfolio of customer accounts, suppliers, and orders. You will play a vital role in driving performance, improving processes, and supporting commercial growth by combining strong leadership with a customer focused, detail driven approach. Key Responsibilities Parts Coordination and Customer Management Manage your own portfolio of customer enquiries and parts orders from quotation through to invoice and completion Act as the escalation point for key customers and resolve complex issues efficiently Build and maintain strong relationships with OEM suppliers, escalating performance issues where required Ensure accurate and up-to-date records are maintained in CRM (Dynamics 365) and Business Central Oversee team compliance with SLAs including response times and delivery expectations Team Leadership and Development Lead, mentor, and develop a team of Spare Parts Coordinators Conduct regular 1:1s, performance reviews, and annual appraisals Set clear KPIs covering operational output and proactive sales activity Drive team capability through training and knowledge sharing Hold weekly team meetings to review pipeline, orders, and improvement actions Address performance issues constructively and promptly Commercial Growth Shift team activity from reactive processing to proactive sales engagement Drive quotation follow ups, upselling, and re-engagement of dormant accounts Ensure strong margin management, escalating exceptions where necessary Collaborate with internal teams (Operations, Service, Sales, Workshop, etc.) to maximise opportunities Provide accurate data and insights to support commercial strategy and customer reviews Reporting and Compliance Deliver weekly performance reports on team output, pipeline, and key accounts Ensure compliance with QHSE and ISO standards Support system improvements in Dynamics 365 and Business Central Promote continuous improvement across processes and performance Experience and Skills Requied Proven experience in a B2B parts or technical sales environment Hands on experience managing orders from quotation through to invoicing Previous experience leading or supervising a small team Strong track record of improving team performance and driving proactive sales activity Confident dealing with customer escalations and supplier negotiations Strong CRM experience (e.g., Dynamics 365) Proficient in Microsoft Office and ERP/order management systems Knowledge of international shipping, customs, and Incoterms Personal Attributes Hands-on, lead from the front approach Proactive and results driven Strong problem solving and organisational skills Calm under pressure, especially during escalations Passionate about developing others and building high performing teams Professional, honest and reliable Hours of Work: Monday - Thursday, 8:30am - 5:00pm Friday - 8:30am - 3:30pm Please note that this role is fully office based.
Join our client s growing team Operations and Business Development Coordinator They are growing rapidly and are looking for an exceptional individual to join their expanding surveying practice. This is a fast-paced, client-facing role combining sales, scheduling, operational coordination and business development within the property and surveying sector. You'll play a central role in ensuring their Surveyors remain fully booked, their clients receive outstanding service, and their business continues to grow. They are looking for someone with excellent potential, a fantastic work ethic and exceptionally high standards, someone who takes genuine pride in their work, checks everything with precision and wants to make a meaningful impact within an ambitious and growing business. Key Responsibilities Enquiry Management and Sales Conversion: Respond promptly to incoming enquiries via our client s CRM and other channels. Professionally present and sell their services to convert enquiries into confirmed instructions. Issue accurate confirmation emails detailing scope, pricing and terms. Ensure signed terms and payments are received promptly. Sales Progression and Administration: Monitor every instruction through to completion. Maintain accurate CRM records and client information. Ensure all documentation, workflows and communication sequences are completed correctly. Surveyor Diary Management and Logistics: Coordinate property access with tenants and landlords. Efficiently schedule Surveyor appointments to maximise productivity. Apply logical route planning and geographical awareness when allocating inspections. Reconfirm appointments 24 hours before attendance. Operational Support and Client Care: Ensure Surveyors confirm access and communicate any immediate concerns with clients promptly. Remind Surveyors of report deadlines and monitor progress. Support the production and timely completion of joint schedules, Court Ordered reports, responses to formal questions and other expert witness documentation. Help ensure the surveying team consistently meets internal and external deadlines. Maintain exceptional standards of customer service and professionalism throughout. Business Development: Build and nurture relationships with both existing and prospective clients. Generate direct instructions and referral opportunities. Support management in developing long-term repeat business and strategic partnerships. About You Our client would love to hear from you if you: Have experience in property or surveying (preferred but not essential). Are commercially minded and confident selling professional services. Possess outstanding organisational and logistical planning skills. Are personable, articulate and highly detail focused. Have a proactive, positive and solution-focused attitude. Take ownership of your work and consistently maintain exceptional standards. Check your own work with absolute precision and attention to detail. Enjoy working in a fast-paced environment and can prioritise effectively. Want to contribute ideas and help shape a growing business. Share their vision and ambition for continued growth. Rewards and Progression They offer a competitive hourly rate together with fair and achievable performance incentives linked to: Keeping Surveyor diaries full and operating efficiently. Generating repeat business and referral opportunities. Ensuring reports are delivered on time. Ensuring all follow-up work and client communications are completed promptly. Supporting the wider team in achieving operational and revenue targets. For the right person, this role offers genuine responsibility, career progression and the opportunity to become an integral part of a business with exciting growth plans ahead. If you think you'd thrive in this environment, or know someone who would, our client would love to hear from you.
Jun 29, 2026
Full time
Join our client s growing team Operations and Business Development Coordinator They are growing rapidly and are looking for an exceptional individual to join their expanding surveying practice. This is a fast-paced, client-facing role combining sales, scheduling, operational coordination and business development within the property and surveying sector. You'll play a central role in ensuring their Surveyors remain fully booked, their clients receive outstanding service, and their business continues to grow. They are looking for someone with excellent potential, a fantastic work ethic and exceptionally high standards, someone who takes genuine pride in their work, checks everything with precision and wants to make a meaningful impact within an ambitious and growing business. Key Responsibilities Enquiry Management and Sales Conversion: Respond promptly to incoming enquiries via our client s CRM and other channels. Professionally present and sell their services to convert enquiries into confirmed instructions. Issue accurate confirmation emails detailing scope, pricing and terms. Ensure signed terms and payments are received promptly. Sales Progression and Administration: Monitor every instruction through to completion. Maintain accurate CRM records and client information. Ensure all documentation, workflows and communication sequences are completed correctly. Surveyor Diary Management and Logistics: Coordinate property access with tenants and landlords. Efficiently schedule Surveyor appointments to maximise productivity. Apply logical route planning and geographical awareness when allocating inspections. Reconfirm appointments 24 hours before attendance. Operational Support and Client Care: Ensure Surveyors confirm access and communicate any immediate concerns with clients promptly. Remind Surveyors of report deadlines and monitor progress. Support the production and timely completion of joint schedules, Court Ordered reports, responses to formal questions and other expert witness documentation. Help ensure the surveying team consistently meets internal and external deadlines. Maintain exceptional standards of customer service and professionalism throughout. Business Development: Build and nurture relationships with both existing and prospective clients. Generate direct instructions and referral opportunities. Support management in developing long-term repeat business and strategic partnerships. About You Our client would love to hear from you if you: Have experience in property or surveying (preferred but not essential). Are commercially minded and confident selling professional services. Possess outstanding organisational and logistical planning skills. Are personable, articulate and highly detail focused. Have a proactive, positive and solution-focused attitude. Take ownership of your work and consistently maintain exceptional standards. Check your own work with absolute precision and attention to detail. Enjoy working in a fast-paced environment and can prioritise effectively. Want to contribute ideas and help shape a growing business. Share their vision and ambition for continued growth. Rewards and Progression They offer a competitive hourly rate together with fair and achievable performance incentives linked to: Keeping Surveyor diaries full and operating efficiently. Generating repeat business and referral opportunities. Ensuring reports are delivered on time. Ensuring all follow-up work and client communications are completed promptly. Supporting the wider team in achieving operational and revenue targets. For the right person, this role offers genuine responsibility, career progression and the opportunity to become an integral part of a business with exciting growth plans ahead. If you think you'd thrive in this environment, or know someone who would, our client would love to hear from you.
A role as a Sales Coordinator / Estimator has arisen with our client to drive the planned development and further build on their significant investment to date. The successful candidate will join an established team responsible for managing opportunities in an international marketplace, assessing and preparing technical quotations and working with the wider team to bring these to a successful conclusion within the Company's pricing policies and procedures. This is a key role and forms an important part of delivering the companies long-term strategic plan. Hours : Monday to Friday - 9.00am till 5.00pm Salary: Highly competitive and aligned with current market rates. Duties Include: Review customer enquiries to identify commercial, technical, and contractual requirements, ensuring risks are minimised. Prepare accurate quotations using pricing systems, approved documentation, and company pricing policies. Ensure all quotes align with agreed pricing structures, discounts, and terms of trade. Check and validate incoming orders, resolving any discrepancies before processing. Work closely with the Sales team to deliver timely and accurate proposals. Maintain up-to-date and accurate records within the CRM system, ensuring strong data quality. Track and report on sales activity, KPIs, and lead status. Liaise with internal departments and distributors to confirm customer specifications and requirements. Support order processing and handover, ensuring all necessary information is complete and accurate. Keep organised records of pricing, costs, and quotation data. Additional Responsibilities: Maintain customer confidentiality and professional standards at all times. Contribute to continuous improvement and quality standards (ISO 9001). Ensure compliance with company policies and health & safety requirements. Provide general administration support and assist with additional duties as required. Attributes & Experience: Strong interpersonal, communication, and teamwork skills Highly organised with excellent attention to detail and administrative ability Commercially aware with a customer and distributor-focused approach Able to work under pressure and meet tight deadlines Proficient in MS Office (Outlook, Word, Excel, PowerPoint) and Microsoft Teams Proven experience in an internal sales or sales administration role Solid understanding of sales processes and administration Strong written and verbal communication skills Educated to A-Level standard (or equivalent experience) in English and Maths Positive, proactive attitude with a strong work ethic Ability to influence, support, and mentor colleagues Company Benefits: Company Pension - 4% company contributions, rising to 6% after 5 years' service. Life Assurance provided at 3x basic salary. Sage Employee Benefits - A wide range of exclusive discounts across high street brands, including holidays, days out and meals. Access to health and wellbeing tools. GP on Demand, Confidential helplines and one-to-one counselling. 23 days holiday, rising to 25, plus bank holidays. Free onsite parking For more information regarding this role, please call (phone number removed) or email you most recent CV to (url removed)
Jun 29, 2026
Full time
A role as a Sales Coordinator / Estimator has arisen with our client to drive the planned development and further build on their significant investment to date. The successful candidate will join an established team responsible for managing opportunities in an international marketplace, assessing and preparing technical quotations and working with the wider team to bring these to a successful conclusion within the Company's pricing policies and procedures. This is a key role and forms an important part of delivering the companies long-term strategic plan. Hours : Monday to Friday - 9.00am till 5.00pm Salary: Highly competitive and aligned with current market rates. Duties Include: Review customer enquiries to identify commercial, technical, and contractual requirements, ensuring risks are minimised. Prepare accurate quotations using pricing systems, approved documentation, and company pricing policies. Ensure all quotes align with agreed pricing structures, discounts, and terms of trade. Check and validate incoming orders, resolving any discrepancies before processing. Work closely with the Sales team to deliver timely and accurate proposals. Maintain up-to-date and accurate records within the CRM system, ensuring strong data quality. Track and report on sales activity, KPIs, and lead status. Liaise with internal departments and distributors to confirm customer specifications and requirements. Support order processing and handover, ensuring all necessary information is complete and accurate. Keep organised records of pricing, costs, and quotation data. Additional Responsibilities: Maintain customer confidentiality and professional standards at all times. Contribute to continuous improvement and quality standards (ISO 9001). Ensure compliance with company policies and health & safety requirements. Provide general administration support and assist with additional duties as required. Attributes & Experience: Strong interpersonal, communication, and teamwork skills Highly organised with excellent attention to detail and administrative ability Commercially aware with a customer and distributor-focused approach Able to work under pressure and meet tight deadlines Proficient in MS Office (Outlook, Word, Excel, PowerPoint) and Microsoft Teams Proven experience in an internal sales or sales administration role Solid understanding of sales processes and administration Strong written and verbal communication skills Educated to A-Level standard (or equivalent experience) in English and Maths Positive, proactive attitude with a strong work ethic Ability to influence, support, and mentor colleagues Company Benefits: Company Pension - 4% company contributions, rising to 6% after 5 years' service. Life Assurance provided at 3x basic salary. Sage Employee Benefits - A wide range of exclusive discounts across high street brands, including holidays, days out and meals. Access to health and wellbeing tools. GP on Demand, Confidential helplines and one-to-one counselling. 23 days holiday, rising to 25, plus bank holidays. Free onsite parking For more information regarding this role, please call (phone number removed) or email you most recent CV to (url removed)
Would you like to work for a successful, market leading company where people genuinely matter? If so, this Internal Sales role could be just for you. As well as great benefits and profits, they have a fantastic working culture and team-based environment and regularly hold staff social events and provide treats and incentives to the team. There is a starting salary of 27,000 (rising to 28,000 after 6 months' probation) and benefits including free parking, pension scheme, and holidays that increase to 24 days plus bank holidays over time (plus your birthday as an extra day off!), staff rewards and more! What will you be doing as Internal Sales: Working as part of a small team you will be dealing with a mixture of existing and lapsed customers to provide excellent customer service and develop relationships. Duties will include: Quoting customers, advising stock levels, giving product advice, and suggesting products ideas Dealing with inbound calls and outbound calls to existing customers Liaising directly with suppliers in the UK and overseas to gain pricing information Liaising with customers and other internal departments regarding any issues with customer orders Updating customers websites to include the product range Analysing spreadsheets, to monitor spend and product trends We would LOVE to hear from you if you have the following skills and experience: Ideally experience in a similar sales administration, account manager or other business to business sales support or customer service role Someone with office based experience and a good phone manner could also be suitable Comfortable working with Word, Excel and email Proactive and takes ownership The most important thing is an upbeat and outgoing character with a strong team focus and the ability to build relationships What will you get in return for your work as Internal Sales: A salary of 27,000 (rising to 28,000 after probation period) 21 days holiday plus bank holidays, rising to 24 days Your birthday as an extra day off! An early Friday finish every other week Free parking Pension scheme Regular staff rewards and social events Staff discount Support for your charity work Staff referral bonus Great career prospects Fabulous working environment with a real family feel where everyone works well together If this sounds like an Internal Sales, Sales Coordinator, Sales Support or Sales Administrator role you would LOVE, please send your CV today! Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.
Jun 29, 2026
Full time
Would you like to work for a successful, market leading company where people genuinely matter? If so, this Internal Sales role could be just for you. As well as great benefits and profits, they have a fantastic working culture and team-based environment and regularly hold staff social events and provide treats and incentives to the team. There is a starting salary of 27,000 (rising to 28,000 after 6 months' probation) and benefits including free parking, pension scheme, and holidays that increase to 24 days plus bank holidays over time (plus your birthday as an extra day off!), staff rewards and more! What will you be doing as Internal Sales: Working as part of a small team you will be dealing with a mixture of existing and lapsed customers to provide excellent customer service and develop relationships. Duties will include: Quoting customers, advising stock levels, giving product advice, and suggesting products ideas Dealing with inbound calls and outbound calls to existing customers Liaising directly with suppliers in the UK and overseas to gain pricing information Liaising with customers and other internal departments regarding any issues with customer orders Updating customers websites to include the product range Analysing spreadsheets, to monitor spend and product trends We would LOVE to hear from you if you have the following skills and experience: Ideally experience in a similar sales administration, account manager or other business to business sales support or customer service role Someone with office based experience and a good phone manner could also be suitable Comfortable working with Word, Excel and email Proactive and takes ownership The most important thing is an upbeat and outgoing character with a strong team focus and the ability to build relationships What will you get in return for your work as Internal Sales: A salary of 27,000 (rising to 28,000 after probation period) 21 days holiday plus bank holidays, rising to 24 days Your birthday as an extra day off! An early Friday finish every other week Free parking Pension scheme Regular staff rewards and social events Staff discount Support for your charity work Staff referral bonus Great career prospects Fabulous working environment with a real family feel where everyone works well together If this sounds like an Internal Sales, Sales Coordinator, Sales Support or Sales Administrator role you would LOVE, please send your CV today! Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.
Sales Support Administrator 28,000 - 31,000 + 33 Days' Holiday (increases) + Health Cash Plan + Life Assurance + Staff Rewards + Training + Progression Swadlincote - Office Based Permanent Are you a Sales Admin / Internal Sales or similar looking for a Monday to Friday office based role for an award-winning Construction business known for their great working environment and employee benefits? This Internal Sales Coordinator role sits at the centre of a busy commercial office, supporting enquiries, driving outbound contact and keeping projects moving. You'll work closely with external sales teams, managing pipeline activity and ensuring customers receive fast, accurate responses. It's ideal for someone from internal sales, sales support, telesales or office-based coordination who enjoys communication, organisation and progressing deals. What You'll Do Own CRM activity - logging enquiries, updating contacts and tracking pipeline Proactive outbound calling to distributors, buyers and project contacts Support quotations, drawings and order coordination Provide sales and admin support to external commercial teams Maintain accurate records and live pipeline visibility About You Background in internal sales, sales support or outbound calling Confident communicator who builds rapport quickly Strong organisation and CRM accuracy Comfortable working in a fast-paced office environment Motivated to progress within a growing commercial team Benefits Competitive Salary 33 holidays a year (pro-rata), inclusive of Bank Holidays which increases with service. (option to sell/carry over). Enhanced Company Maternity and Paternity pay. Westfield Health Cash Plan. Fitbit Care Programme. Long service awards. Staff rewards and discounts on our KeyStaff platform. Structured progression into estimating or commercial roles Health Assured (Employee Assistance Program). Life Assurance. Internal Sales Coordinator opportunity for someone confident on the phone and ready to turn enquiries into orders within a fast-growing Construction business Apply If you're an Internal Sales Coordinator or Sales Support professional looking for stability, development and a strong office culture, apply today. This vacancy is advertised by Roundhouse Recruitment Limited, acting as an Employment Agency. Job Type: Full-time
Jun 29, 2026
Full time
Sales Support Administrator 28,000 - 31,000 + 33 Days' Holiday (increases) + Health Cash Plan + Life Assurance + Staff Rewards + Training + Progression Swadlincote - Office Based Permanent Are you a Sales Admin / Internal Sales or similar looking for a Monday to Friday office based role for an award-winning Construction business known for their great working environment and employee benefits? This Internal Sales Coordinator role sits at the centre of a busy commercial office, supporting enquiries, driving outbound contact and keeping projects moving. You'll work closely with external sales teams, managing pipeline activity and ensuring customers receive fast, accurate responses. It's ideal for someone from internal sales, sales support, telesales or office-based coordination who enjoys communication, organisation and progressing deals. What You'll Do Own CRM activity - logging enquiries, updating contacts and tracking pipeline Proactive outbound calling to distributors, buyers and project contacts Support quotations, drawings and order coordination Provide sales and admin support to external commercial teams Maintain accurate records and live pipeline visibility About You Background in internal sales, sales support or outbound calling Confident communicator who builds rapport quickly Strong organisation and CRM accuracy Comfortable working in a fast-paced office environment Motivated to progress within a growing commercial team Benefits Competitive Salary 33 holidays a year (pro-rata), inclusive of Bank Holidays which increases with service. (option to sell/carry over). Enhanced Company Maternity and Paternity pay. Westfield Health Cash Plan. Fitbit Care Programme. Long service awards. Staff rewards and discounts on our KeyStaff platform. Structured progression into estimating or commercial roles Health Assured (Employee Assistance Program). Life Assurance. Internal Sales Coordinator opportunity for someone confident on the phone and ready to turn enquiries into orders within a fast-growing Construction business Apply If you're an Internal Sales Coordinator or Sales Support professional looking for stability, development and a strong office culture, apply today. This vacancy is advertised by Roundhouse Recruitment Limited, acting as an Employment Agency. Job Type: Full-time
Clockwork Organisation Ltd t/a Travail Employment
Pentre Maelor, Clwyd
Sales Support Administrator £28,000 - £30,000 per annum (depending on skills and abilities) Permanent role Location: Wrexham Additional benefits: Life Assurance (x3 salary) 31 days holiday (including bank holidays). Enhanced pension (5% employer contributions) Private Medical insurance after 6 months service Free parking. Benefits platform The Role: We are partnering with a global, market-leading organisation, known for innovation, premium products, and strong international presence. As part of their continued growth, they're looking for a Sales Support Administrator to play a key role, linking customers and internal departments to ensure a high level of service and efficiency. Responsibilities: Provide day-to-day sales and administrative support Coordinate with internal teams and customers to ensure smooth operations Manage customer accounts, pricing, and contractual agreements Support equipment distribution, maintenance, and logistics Liaise with third-party suppliers and service providers Handle financial tasks including reconciliations, credits, and business cases Apply promotions and maintain customer loyalty schemes Process orders and maintain accurate system records Produce sales reports using reporting tools Deliver high-quality customer service and operational support Requirements: Excellent communication (written and verbal) Attention to detail and accuracy Customer focused mindset Good relationship builder/ team player Able to work on own initiative Excellent planning, multitasking and organisational skills Problem solving skills Proficient working knowledge of Microsoft Office, Excel and have excellent administration skills Additional skills/job titles : Sales Administrator, Admin Assistant, Sales Operations Coordinator. Note : If this job is not for you but you are looking for a new opportunity, please contact us for a confidential discussion on your career. To Apply This vacancy is advertised by Travail Employment Group who are acting as an Employment Agency. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If we have not contacted you within 7 days you may not have been successful for this position but please feel free to give us a call to discuss similar roles. All candidates registering with Travail Employment Group will need to provide proof of identity, and evidence of any experience, training and qualifications our client considers necessary for this position. CWOIND01
Jun 29, 2026
Full time
Sales Support Administrator £28,000 - £30,000 per annum (depending on skills and abilities) Permanent role Location: Wrexham Additional benefits: Life Assurance (x3 salary) 31 days holiday (including bank holidays). Enhanced pension (5% employer contributions) Private Medical insurance after 6 months service Free parking. Benefits platform The Role: We are partnering with a global, market-leading organisation, known for innovation, premium products, and strong international presence. As part of their continued growth, they're looking for a Sales Support Administrator to play a key role, linking customers and internal departments to ensure a high level of service and efficiency. Responsibilities: Provide day-to-day sales and administrative support Coordinate with internal teams and customers to ensure smooth operations Manage customer accounts, pricing, and contractual agreements Support equipment distribution, maintenance, and logistics Liaise with third-party suppliers and service providers Handle financial tasks including reconciliations, credits, and business cases Apply promotions and maintain customer loyalty schemes Process orders and maintain accurate system records Produce sales reports using reporting tools Deliver high-quality customer service and operational support Requirements: Excellent communication (written and verbal) Attention to detail and accuracy Customer focused mindset Good relationship builder/ team player Able to work on own initiative Excellent planning, multitasking and organisational skills Problem solving skills Proficient working knowledge of Microsoft Office, Excel and have excellent administration skills Additional skills/job titles : Sales Administrator, Admin Assistant, Sales Operations Coordinator. Note : If this job is not for you but you are looking for a new opportunity, please contact us for a confidential discussion on your career. To Apply This vacancy is advertised by Travail Employment Group who are acting as an Employment Agency. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If we have not contacted you within 7 days you may not have been successful for this position but please feel free to give us a call to discuss similar roles. All candidates registering with Travail Employment Group will need to provide proof of identity, and evidence of any experience, training and qualifications our client considers necessary for this position. CWOIND01
Warehouse Administrator / Account Coordinator Job Title: Warehouse Administrator / Account Coordinator Salary: 14.00per hour. Department: Warehouse / Sales Support Reports To: Operations Manager Location: Wigan, Greater Manchester Employment Type: Temporary Commencing June - September 2026 Working Hours: 08:00 - 16:30, Monday to Friday, 40 hours per week Annual Leave: No leave to be taken during the period of engagement. Purpose of the Role The Warehouse Administrator / Account Coordinator is responsible for supporting the smooth day-to-day running of warehouse administration while also managing customer account coordination and service support. This role combines operational administration with customer-facing responsibilities, including order processing, account support, internal coordination, and communication with customers, warehouse, transport, and buying teams. The successful candidate will help ensure efficient warehouse processes and a consistently high standard of customer service. Key Responsibilities Warehouse Administration Duties Process and prepare daily order documentation for picking, dispatch, and delivery Manage incoming and outgoing emails and communications to ensure timely and accurate responses Maintain accurate and organised records, including filing and retrieval of order-related documentation Monitor short-term order changes and communicate updates clearly to warehouse, transport, and logistics teams Support the Warehouse Manager by taking ownership of day-to-day administrative tasks Input and maintain data within relevant systems, including Pegasus, Excel, and other internal platforms Assist with stock movement reports and general warehouse reporting Provide administrative cover and support during absences, peak periods, and busy operational times Help ensure warehouse paperwork and processes are completed accurately and on time Account Coordination / Customer Service Duties Support the day-to-day management of customer accounts and enquiries Act as a key point of contact for existing customers, delivering a professional and responsive service Take incoming calls relating to orders, queries, complaints, returns, and general support Process customer orders accurately and efficiently Liaise with transport, warehouse, and buying departments to ensure customer orders are fulfilled correctly Proactively keep customers informed of delivery schedules, shortages, fulfilment issues, or order changes Handle order adjustments, cancellations, returns, and collections in a timely and accurate manner Build and maintain strong relationships with regular customers and weekly telesales accounts Identify opportunities to upsell relevant products and introduce new lines where appropriate Manage shared customer email inboxes and respond promptly to enquiries Assist with samples, age verification procedures, and other customer account administration tasks Take ownership of resolving customer issues through proactive communication and follow-up Key Skills and Experience Previous experience in a warehouse administration, logistics administration, sales support, customer service, or account coordination role Strong organisational skills and excellent attention to detail Confident communicator with a professional and personable telephone manner Ability to manage both internal administrative tasks and external customer relationships Good working knowledge of Microsoft Office, particularly Excel, Word, and Outlook Ability to use internal systems such as Pegasus and Trinity, or willingness to learn quickly Able to work under pressure in a fast-paced environment Proactive, reliable, and able to prioritise workload effectively Strong teamwork skills and the ability to work across warehouse, transport, buying, and sales functions Previous experience within drinks, wholesale, logistics, or a similar fast-moving environment would be advantageous, but not essential Performance Indicators Accuracy and timeliness of warehouse documentation and record-keeping Responsiveness to internal and external communications Reduction in administrative errors and order discrepancies Positive feedback from customers, management, and warehouse teams Strong coordination between warehouse, transport, and customer-facing functions Consistently high service levels across both operational and customer account responsibilities What We Offer Consistent working hours Supportive team environment DCS Recruitment and all associated companies are committed to creating a working environment where diversity is celebrated and everyone is treated fairly, regardless of gender, gender identity, disability, ethnic origin, religion or belief, sexual orientation, marital or transgender status, age, or nationality
Jun 28, 2026
Seasonal
Warehouse Administrator / Account Coordinator Job Title: Warehouse Administrator / Account Coordinator Salary: 14.00per hour. Department: Warehouse / Sales Support Reports To: Operations Manager Location: Wigan, Greater Manchester Employment Type: Temporary Commencing June - September 2026 Working Hours: 08:00 - 16:30, Monday to Friday, 40 hours per week Annual Leave: No leave to be taken during the period of engagement. Purpose of the Role The Warehouse Administrator / Account Coordinator is responsible for supporting the smooth day-to-day running of warehouse administration while also managing customer account coordination and service support. This role combines operational administration with customer-facing responsibilities, including order processing, account support, internal coordination, and communication with customers, warehouse, transport, and buying teams. The successful candidate will help ensure efficient warehouse processes and a consistently high standard of customer service. Key Responsibilities Warehouse Administration Duties Process and prepare daily order documentation for picking, dispatch, and delivery Manage incoming and outgoing emails and communications to ensure timely and accurate responses Maintain accurate and organised records, including filing and retrieval of order-related documentation Monitor short-term order changes and communicate updates clearly to warehouse, transport, and logistics teams Support the Warehouse Manager by taking ownership of day-to-day administrative tasks Input and maintain data within relevant systems, including Pegasus, Excel, and other internal platforms Assist with stock movement reports and general warehouse reporting Provide administrative cover and support during absences, peak periods, and busy operational times Help ensure warehouse paperwork and processes are completed accurately and on time Account Coordination / Customer Service Duties Support the day-to-day management of customer accounts and enquiries Act as a key point of contact for existing customers, delivering a professional and responsive service Take incoming calls relating to orders, queries, complaints, returns, and general support Process customer orders accurately and efficiently Liaise with transport, warehouse, and buying departments to ensure customer orders are fulfilled correctly Proactively keep customers informed of delivery schedules, shortages, fulfilment issues, or order changes Handle order adjustments, cancellations, returns, and collections in a timely and accurate manner Build and maintain strong relationships with regular customers and weekly telesales accounts Identify opportunities to upsell relevant products and introduce new lines where appropriate Manage shared customer email inboxes and respond promptly to enquiries Assist with samples, age verification procedures, and other customer account administration tasks Take ownership of resolving customer issues through proactive communication and follow-up Key Skills and Experience Previous experience in a warehouse administration, logistics administration, sales support, customer service, or account coordination role Strong organisational skills and excellent attention to detail Confident communicator with a professional and personable telephone manner Ability to manage both internal administrative tasks and external customer relationships Good working knowledge of Microsoft Office, particularly Excel, Word, and Outlook Ability to use internal systems such as Pegasus and Trinity, or willingness to learn quickly Able to work under pressure in a fast-paced environment Proactive, reliable, and able to prioritise workload effectively Strong teamwork skills and the ability to work across warehouse, transport, buying, and sales functions Previous experience within drinks, wholesale, logistics, or a similar fast-moving environment would be advantageous, but not essential Performance Indicators Accuracy and timeliness of warehouse documentation and record-keeping Responsiveness to internal and external communications Reduction in administrative errors and order discrepancies Positive feedback from customers, management, and warehouse teams Strong coordination between warehouse, transport, and customer-facing functions Consistently high service levels across both operational and customer account responsibilities What We Offer Consistent working hours Supportive team environment DCS Recruitment and all associated companies are committed to creating a working environment where diversity is celebrated and everyone is treated fairly, regardless of gender, gender identity, disability, ethnic origin, religion or belief, sexual orientation, marital or transgender status, age, or nationality
We are recruiting for our client based near to Heathrow, a Project coordinator or someone with Multi Modal knowledge within a Freight Forwarding envirnoment This is a Mon to Fri position, 9-530pm - Ideally you will have 5-10 years experience and Salary £38-50k depending on experience Outline of the role: Maintain Customer Service Import & Export, ensures (within the functional scope) operational excellence, high productivity and customer satisfaction. Duties Include: Dealing with multimodal transport operations(Road, sea, air, import, export, warehousing, out of gauge cargo Order acceptance Operations consulting, planning & scheduling Service decision Ad hoc quotation to customers Urgent deliveries controlling, reporting Follow-up on cargo customs clearance and timely delivery File opening Pick-up arrangement Booking Booking of direct/back to back shipments with carrier Customer Inquiries Operational Job Costing Arrival notification to customer Coordination of transit shipments activities Receiving of customer s instructions Cooperation with customs subcontractor and control on its activities Provide Track & Trace info Irregularity management/handling within his/her responsibility Assure Temporary import / export files controlling / letters submitting. Maintain area standard operational processes Ensure customer retention and customer satisfaction Provide forwarding / logistic support to sales Provide performance on operational excellence and initiate corrective measures Assure operational excellence within his/her responsibility Assure the correct and full use of operation enabling applications Requirements & Skills Knowledge (air / logistics / SCM) preferably in Projects Oil & Gas, mining, energy sectors. Communication & Interpersonal skills Customer minded Educational background & work experience Preferable Operational industry experience Preferably international working experience Language skills : Fluent in English
Jun 28, 2026
Full time
We are recruiting for our client based near to Heathrow, a Project coordinator or someone with Multi Modal knowledge within a Freight Forwarding envirnoment This is a Mon to Fri position, 9-530pm - Ideally you will have 5-10 years experience and Salary £38-50k depending on experience Outline of the role: Maintain Customer Service Import & Export, ensures (within the functional scope) operational excellence, high productivity and customer satisfaction. Duties Include: Dealing with multimodal transport operations(Road, sea, air, import, export, warehousing, out of gauge cargo Order acceptance Operations consulting, planning & scheduling Service decision Ad hoc quotation to customers Urgent deliveries controlling, reporting Follow-up on cargo customs clearance and timely delivery File opening Pick-up arrangement Booking Booking of direct/back to back shipments with carrier Customer Inquiries Operational Job Costing Arrival notification to customer Coordination of transit shipments activities Receiving of customer s instructions Cooperation with customs subcontractor and control on its activities Provide Track & Trace info Irregularity management/handling within his/her responsibility Assure Temporary import / export files controlling / letters submitting. Maintain area standard operational processes Ensure customer retention and customer satisfaction Provide forwarding / logistic support to sales Provide performance on operational excellence and initiate corrective measures Assure operational excellence within his/her responsibility Assure the correct and full use of operation enabling applications Requirements & Skills Knowledge (air / logistics / SCM) preferably in Projects Oil & Gas, mining, energy sectors. Communication & Interpersonal skills Customer minded Educational background & work experience Preferable Operational industry experience Preferably international working experience Language skills : Fluent in English
We are looking for a motivated and reliable Junior Despatch Coordinator to join a busy logistics team in Wokingham. This is an excellent opportunity for someone who enjoys a hands-on role and wants to develop a career in logistics, transport, and distribution. This is an office based role working 9am to 5:30pm. The salary for this role is between 25,000 to 27,00 plus OT is available. Main responsibilities for the Junior Despatch Coordinator role are : Loading and unloading vans and trucks Planning routes and scheduling deliveries for company vehicles Packing and preparing customer orders for dispatch Booking external couriers and overnight delivery services Liaising with couriers and the Sales team, providing updates, delivery information, and quotations Skill required for the Junior Despatch Coordinator role are: Strong organisational and communication skills Ability to work accurately in a fast-paced environment A proactive and flexible approach to work Good attention to detail If you're enthusiastic, dependable, and looking to build a career in logistics, we'd love to hear from you.
Jun 28, 2026
Full time
We are looking for a motivated and reliable Junior Despatch Coordinator to join a busy logistics team in Wokingham. This is an excellent opportunity for someone who enjoys a hands-on role and wants to develop a career in logistics, transport, and distribution. This is an office based role working 9am to 5:30pm. The salary for this role is between 25,000 to 27,00 plus OT is available. Main responsibilities for the Junior Despatch Coordinator role are : Loading and unloading vans and trucks Planning routes and scheduling deliveries for company vehicles Packing and preparing customer orders for dispatch Booking external couriers and overnight delivery services Liaising with couriers and the Sales team, providing updates, delivery information, and quotations Skill required for the Junior Despatch Coordinator role are: Strong organisational and communication skills Ability to work accurately in a fast-paced environment A proactive and flexible approach to work Good attention to detail If you're enthusiastic, dependable, and looking to build a career in logistics, we'd love to hear from you.
Want to bridge the gap between sales and projects, learning how a business works at all levels? We have a great opportunity with an established and growing family run business who design and manufacture high quality products for a range of commercial environments. They work with leading partners and are able to separate their products from their competition by manufacturing on-site. Role Overview Reporting into the project manager, you will be a vital link between sales and project delivery, focussing on facilitating the sales lifecycle by producing quotes of inquiries, managing transition of orders and day-to-day coordination. Key Responsibilities: Sales coordination and estimating Project coordination and documentation management Client experience Financial communication What are we looking for? 2 years + experience in administration, sales operations and/or project coordination Ability to manage moving parts and small projects About you: Details orientated, good communicator, tech savvy (CRM, EXCEL), and process-driven Personal attributes: calm, proactive, confident, and positive/team focussed Succes in first 6 months : able to manage small enquiries, maintain accurate project docs with minimal supervision, and able to build strong links with departments Position : Sales and Projects Coordination Location : Bletchley Salary : flexible, dependant on experience Apply: (url removed)
Jun 28, 2026
Full time
Want to bridge the gap between sales and projects, learning how a business works at all levels? We have a great opportunity with an established and growing family run business who design and manufacture high quality products for a range of commercial environments. They work with leading partners and are able to separate their products from their competition by manufacturing on-site. Role Overview Reporting into the project manager, you will be a vital link between sales and project delivery, focussing on facilitating the sales lifecycle by producing quotes of inquiries, managing transition of orders and day-to-day coordination. Key Responsibilities: Sales coordination and estimating Project coordination and documentation management Client experience Financial communication What are we looking for? 2 years + experience in administration, sales operations and/or project coordination Ability to manage moving parts and small projects About you: Details orientated, good communicator, tech savvy (CRM, EXCEL), and process-driven Personal attributes: calm, proactive, confident, and positive/team focussed Succes in first 6 months : able to manage small enquiries, maintain accurate project docs with minimal supervision, and able to build strong links with departments Position : Sales and Projects Coordination Location : Bletchley Salary : flexible, dependant on experience Apply: (url removed)
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are currently seeking a detail-oriented and proactive Facilities Coordinator to join our team at our prestigious site in Manchester! Key Responsibilities Manage and deliver extra works projects across client sites, ensuring compliance with contractual obligations and company standards. Primary focus on delivery of all FM Operations SLA's in accordance with KPI & Output measurements. Oversee the planning, scheduling, and execution of additional works outside of core FM services. Prepare and submit quotations for extra works, ensuring accuracy and competitiveness. Raise Purchase Orders & Sales Orders for goods or services as required, in compliance of business controls at all times. Liaise with clients to understand requirements, provide updates, and maintain strong relationships. Coordinate with internal teams and subcontractors to ensure timely and cost-effective delivery. Monitor project budgets, costs, and profitability, reporting variances as required. Proactively involved in the client management of SHEP's (Safety, Health & Environment Process) to ensure relevant processes are in place and being adhered to. Maintain accurate documentation and records for all extra works projects. Identify opportunities for additional services and contribute to business growth. Resolve any issues or delays promptly to maintain client satisfaction. This is a fantastic opportunity to join a growing team with excellent career progression! Hours 8am - 5pm Monday to Friday Hybrid once trained Experience / Qualifications Proven experience in project management within FM or a related industry. Strong understanding of building services, maintenance, and compliance standards. Excellent communication and client-facing skills. Ability to manage budgets and deliver projects within financial targets. Proficient in MS Office and CAFM systems. Knowledge of health and safety legislation. Email for more information or apply online now! EQUAL OPPORTUNITIES We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
Jun 28, 2026
Full time
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are currently seeking a detail-oriented and proactive Facilities Coordinator to join our team at our prestigious site in Manchester! Key Responsibilities Manage and deliver extra works projects across client sites, ensuring compliance with contractual obligations and company standards. Primary focus on delivery of all FM Operations SLA's in accordance with KPI & Output measurements. Oversee the planning, scheduling, and execution of additional works outside of core FM services. Prepare and submit quotations for extra works, ensuring accuracy and competitiveness. Raise Purchase Orders & Sales Orders for goods or services as required, in compliance of business controls at all times. Liaise with clients to understand requirements, provide updates, and maintain strong relationships. Coordinate with internal teams and subcontractors to ensure timely and cost-effective delivery. Monitor project budgets, costs, and profitability, reporting variances as required. Proactively involved in the client management of SHEP's (Safety, Health & Environment Process) to ensure relevant processes are in place and being adhered to. Maintain accurate documentation and records for all extra works projects. Identify opportunities for additional services and contribute to business growth. Resolve any issues or delays promptly to maintain client satisfaction. This is a fantastic opportunity to join a growing team with excellent career progression! Hours 8am - 5pm Monday to Friday Hybrid once trained Experience / Qualifications Proven experience in project management within FM or a related industry. Strong understanding of building services, maintenance, and compliance standards. Excellent communication and client-facing skills. Ability to manage budgets and deliver projects within financial targets. Proficient in MS Office and CAFM systems. Knowledge of health and safety legislation. Email for more information or apply online now! EQUAL OPPORTUNITIES We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
About The Role: We are working with a recognised and growing design and build studio that works with leading international brands. They are known for transformative workplace projects and are looking for a Junior Sales Support Coordinator to join their social and friendly London team. In this role, you will support client communications and meetings and work closely with the project team throughout the duration of the projects to ensure seamless and successful delivery. You will be responsible for putting together varying-sized quotations from small boutique to multi-million-pound, large-scale projects, arranging project samples, liaising with suppliers and external clients whilst displaying outstanding customer service. The ideal person will have previous experience in the furniture design space, a genuine interest in the design sector and will be outgoing, confident and friendly with excellent communication skills. Our client offers a collaborative and ambitious team environment, with benefits including private healthcare, enhanced annual leave, professional development support, clear progression opportunities and regular social events. It's an excellent opportunity to grow your skillset within a well-respected practice in the industry. Please note, this role is strictly 5 days a week in office. Key Responsibilities: Creating quotes and project budgets Communicating with suppliers to manage timely orders Producing samples for clients Liaising with sales team to arrange orders Authorising invoices, matching them accurately against POs Work closely with the finance team to ensure budgets are adhered to Client engagement in person, over the phone and via email Key Skills/Requirements: Experience working in the furniture industry / procurement / project coordination Excellent customer service skills Proficiency in Microsoft Excel Strong organisational skill Excellent attention to detail and time management Strong written and verbal communication skills in English A proactive, positive, can-do attitude To apply for this position please click on the apply button to attach your CV (and portfolio for design positions). By applying for this role, you are confirming that you agree to our Privacy Policy (full details are shown at the bottom of our website), and that all details submitted by you are correct and to the best of your knowledge. The Crowd is an equal opportunities employer and agency.
Jun 27, 2026
Full time
About The Role: We are working with a recognised and growing design and build studio that works with leading international brands. They are known for transformative workplace projects and are looking for a Junior Sales Support Coordinator to join their social and friendly London team. In this role, you will support client communications and meetings and work closely with the project team throughout the duration of the projects to ensure seamless and successful delivery. You will be responsible for putting together varying-sized quotations from small boutique to multi-million-pound, large-scale projects, arranging project samples, liaising with suppliers and external clients whilst displaying outstanding customer service. The ideal person will have previous experience in the furniture design space, a genuine interest in the design sector and will be outgoing, confident and friendly with excellent communication skills. Our client offers a collaborative and ambitious team environment, with benefits including private healthcare, enhanced annual leave, professional development support, clear progression opportunities and regular social events. It's an excellent opportunity to grow your skillset within a well-respected practice in the industry. Please note, this role is strictly 5 days a week in office. Key Responsibilities: Creating quotes and project budgets Communicating with suppliers to manage timely orders Producing samples for clients Liaising with sales team to arrange orders Authorising invoices, matching them accurately against POs Work closely with the finance team to ensure budgets are adhered to Client engagement in person, over the phone and via email Key Skills/Requirements: Experience working in the furniture industry / procurement / project coordination Excellent customer service skills Proficiency in Microsoft Excel Strong organisational skill Excellent attention to detail and time management Strong written and verbal communication skills in English A proactive, positive, can-do attitude To apply for this position please click on the apply button to attach your CV (and portfolio for design positions). By applying for this role, you are confirming that you agree to our Privacy Policy (full details are shown at the bottom of our website), and that all details submitted by you are correct and to the best of your knowledge. The Crowd is an equal opportunities employer and agency.
Aftercare Coordinator We are recruiting for an Aftercare Coordinator join our Shenstone based client. The business specialise in the design and production of innovative vehicle safety and security products. Their products range from cameras and digital video recorders through to reverse parking solutions and their customers range from individuals and small businesses through to extensive fleet work. They are a rapidly growing business and are looking to extend their dedicated and focused team. As an Aftercare Coordinator you will need to have/be: Computer literate, including a proficiency with email and MS Office Professional telephone manner Strong attention to detail Excellent communication and administrative skills Excellent organisation and time management skills with an ability to meet deadlines Ability to work co-operatively and collaboratively with all levels of employees, management and external agencies Ability to act and operate independently Good verbal and written communication skills Customer service experience would be an advantage Details: Salary : 26,000 Working Hours : Monday - Friday 9.00am - 5.00pm Location : Shenstone Duration : Permanent Role of Aftercare Coordinator Dealing with aftercare enquires and responding to customers Overseeing the aftercare aspect for a range of projects with different companies Building relationships and liaising with customers Booking in repairs Scheduling engineers workloads and jobs Liaising with after-care engineers to arrange schedules Liaising with technical and finance departments Preparing kits when required and ensuring that aftercare engineers are fully stocked each week Delivering a high level of customer service Responding to email enquiries Offering technical support when necessary Raising sales orders in preparation invoicing Providing feedback to customers Obtaining PO's and delivering the sales orders for invoicing once the repair has been completed Maintain various spreadsheets to track and meet Key Performance Indicators Ensure data is accurate and up-to-date for performance analysis Work closely with other departments to ensure smooth operations Provide feedback and suggestions for process improvements Benefits of working as an Aftercare Coordinator: 23 days plus bank holidays Free onsite parking Pension scheme
Jun 27, 2026
Full time
Aftercare Coordinator We are recruiting for an Aftercare Coordinator join our Shenstone based client. The business specialise in the design and production of innovative vehicle safety and security products. Their products range from cameras and digital video recorders through to reverse parking solutions and their customers range from individuals and small businesses through to extensive fleet work. They are a rapidly growing business and are looking to extend their dedicated and focused team. As an Aftercare Coordinator you will need to have/be: Computer literate, including a proficiency with email and MS Office Professional telephone manner Strong attention to detail Excellent communication and administrative skills Excellent organisation and time management skills with an ability to meet deadlines Ability to work co-operatively and collaboratively with all levels of employees, management and external agencies Ability to act and operate independently Good verbal and written communication skills Customer service experience would be an advantage Details: Salary : 26,000 Working Hours : Monday - Friday 9.00am - 5.00pm Location : Shenstone Duration : Permanent Role of Aftercare Coordinator Dealing with aftercare enquires and responding to customers Overseeing the aftercare aspect for a range of projects with different companies Building relationships and liaising with customers Booking in repairs Scheduling engineers workloads and jobs Liaising with after-care engineers to arrange schedules Liaising with technical and finance departments Preparing kits when required and ensuring that aftercare engineers are fully stocked each week Delivering a high level of customer service Responding to email enquiries Offering technical support when necessary Raising sales orders in preparation invoicing Providing feedback to customers Obtaining PO's and delivering the sales orders for invoicing once the repair has been completed Maintain various spreadsheets to track and meet Key Performance Indicators Ensure data is accurate and up-to-date for performance analysis Work closely with other departments to ensure smooth operations Provide feedback and suggestions for process improvements Benefits of working as an Aftercare Coordinator: 23 days plus bank holidays Free onsite parking Pension scheme
We are recruiting on behalf of a leading designer, manufacturer, installer, and service provider of commercial HVAC systems across the UK a Service Coordinator to join their Service Department. Hours of work are Monday-Friday, 08.30-17.00 Location: Medway Towns. This is an exciting opportunity for an organised and customer-focused professional to play a key role in converting service remedials, deficiencies, and upgrade opportunities into confirmed orders. Working closely with Service Engineers, Coordinators, and Contracts Managers, you will take ownership of remedial quotation activity, helping to maximise conversion rates, increase service revenue, and deliver an excellent customer experience. You will be a confident and organised individual who enjoys building customer relationships and managing opportunities from enquiry through to order. Key Responsibilities include: Prepare, issue, and manage quotations for remedial works, deficiencies, upgrades, and small projects. Proactively follow up quotations to maximise conversion rates and secure orders. Engage with customers to discuss scope, pricing, and commercial queries. Maintain accurate records of quotations, customer interactions, and outcomes within Salesforce CRM Drive the conversion of quoted remedial works into confirmed sales. Identify and prioritise opportunities based on value, urgency, and likelihood of success. Deliver a professional, responsive, and commercially confident service to customers. Build and maintain strong relationships with repeat service clients. Essential Skills & Experience Experience in a sales administration or similar commercial support role. Experience working within a busy service, maintenance, or logistics environment. Experience preparing and managing quotations. Strong IT skills, including Microsoft Office applications. Strong written and verbal communication abilities. Customer-focused and self motivated. Desirable Skills Experience using CRM systems, ideally Salesforce. ERP system experience. HVAC, building services, or engineering industry knowledge. Benefits 25 days annual leave plus your birthday off and Bank Holidays. Contributory pension scheme. Life assurance. Employee Assistance Programme (EAP). Perks Direct employee benefits platform. Long-service recognition awards. Comprehensive in-house product training.
Jun 27, 2026
Full time
We are recruiting on behalf of a leading designer, manufacturer, installer, and service provider of commercial HVAC systems across the UK a Service Coordinator to join their Service Department. Hours of work are Monday-Friday, 08.30-17.00 Location: Medway Towns. This is an exciting opportunity for an organised and customer-focused professional to play a key role in converting service remedials, deficiencies, and upgrade opportunities into confirmed orders. Working closely with Service Engineers, Coordinators, and Contracts Managers, you will take ownership of remedial quotation activity, helping to maximise conversion rates, increase service revenue, and deliver an excellent customer experience. You will be a confident and organised individual who enjoys building customer relationships and managing opportunities from enquiry through to order. Key Responsibilities include: Prepare, issue, and manage quotations for remedial works, deficiencies, upgrades, and small projects. Proactively follow up quotations to maximise conversion rates and secure orders. Engage with customers to discuss scope, pricing, and commercial queries. Maintain accurate records of quotations, customer interactions, and outcomes within Salesforce CRM Drive the conversion of quoted remedial works into confirmed sales. Identify and prioritise opportunities based on value, urgency, and likelihood of success. Deliver a professional, responsive, and commercially confident service to customers. Build and maintain strong relationships with repeat service clients. Essential Skills & Experience Experience in a sales administration or similar commercial support role. Experience working within a busy service, maintenance, or logistics environment. Experience preparing and managing quotations. Strong IT skills, including Microsoft Office applications. Strong written and verbal communication abilities. Customer-focused and self motivated. Desirable Skills Experience using CRM systems, ideally Salesforce. ERP system experience. HVAC, building services, or engineering industry knowledge. Benefits 25 days annual leave plus your birthday off and Bank Holidays. Contributory pension scheme. Life assurance. Employee Assistance Programme (EAP). Perks Direct employee benefits platform. Long-service recognition awards. Comprehensive in-house product training.
Kevin Theobald Recruitment Agency
Hounslow, London
We are recruiting for our client based near to Heathrow, a Project Coordinator or someone with Multi Modal knowledge within a Freight Forwarding environment This is a Mon to Fri position, 9-530pm - Ideally you will have 5-10 years experience and Salary £38-50k depending on experience Outline of the role: Maintain Customer Service Import & Export, ensures (within the functional scope) operational excellence, high productivity and customer satisfaction. Duties Include: Dealing with multimodal transport operations(Road, sea, air, import, export, warehousing, out of gauge cargo Order acceptance Operations consulting, planning & scheduling Service decision Ad hoc quotation to customers Urgent deliveries controlling, reporting Follow-up on cargo customs clearance and timely delivery File opening Pick-up arrangement Booking Booking of direct/back to back shipments with carrier Customer Inquiries Operational Job Costing Arrival notification to customer Coordination of transit shipments activities Receiving of customer's instructions Cooperation with customs subcontractor and control on its activities Provide Track & Trace info Irregularity management/handling within his/her responsibility Assure Temporary import / export files controlling / letters submitting. Maintain area standard operational processes Ensure customer retention and customer satisfaction Provide forwarding / logistic support to sales Provide performance on operational excellence and initiate corrective measures Assure operational excellence within his/her responsibility Assure the correct and full use of operation enabling applications Requirements & Skills Knowledge (air / logistics / SCM) preferably in Projects - Oil & Gas, mining, energy sectors. Communication & Interpersonal skills Customer minded Educational background & work experience Preferable Operational industry experience Preferably international working experience Language skills: Fluent in English
Jun 27, 2026
Full time
We are recruiting for our client based near to Heathrow, a Project Coordinator or someone with Multi Modal knowledge within a Freight Forwarding environment This is a Mon to Fri position, 9-530pm - Ideally you will have 5-10 years experience and Salary £38-50k depending on experience Outline of the role: Maintain Customer Service Import & Export, ensures (within the functional scope) operational excellence, high productivity and customer satisfaction. Duties Include: Dealing with multimodal transport operations(Road, sea, air, import, export, warehousing, out of gauge cargo Order acceptance Operations consulting, planning & scheduling Service decision Ad hoc quotation to customers Urgent deliveries controlling, reporting Follow-up on cargo customs clearance and timely delivery File opening Pick-up arrangement Booking Booking of direct/back to back shipments with carrier Customer Inquiries Operational Job Costing Arrival notification to customer Coordination of transit shipments activities Receiving of customer's instructions Cooperation with customs subcontractor and control on its activities Provide Track & Trace info Irregularity management/handling within his/her responsibility Assure Temporary import / export files controlling / letters submitting. Maintain area standard operational processes Ensure customer retention and customer satisfaction Provide forwarding / logistic support to sales Provide performance on operational excellence and initiate corrective measures Assure operational excellence within his/her responsibility Assure the correct and full use of operation enabling applications Requirements & Skills Knowledge (air / logistics / SCM) preferably in Projects - Oil & Gas, mining, energy sectors. Communication & Interpersonal skills Customer minded Educational background & work experience Preferable Operational industry experience Preferably international working experience Language skills: Fluent in English