We are looking for an experienced, proactive Mental Health Practitioner to manage our Recovery Service in Whalley Range, Manchester. You'll lead a dedicated team providing person-centred care for 11 individuals with enduring mental health needs and one with a learning disability. Our service focuses on developing skills and confidence for independent living and an active lifestyle. We empower service users, encouraging self-management, resilience, and strength-based approaches rooted in respect and positive regard. In this role, you'll support the Service Manager in line-managing the team, meeting service user goals, conducting holistic assessments, and creating support plans with accurate records on our ECCO system. Strong customer care and proactive communication skills are essential for managing risk and ensuring service user welfare. You'll demonstrate warmth, compassion, and build trusting relationships based on empathy and respect. Engage service users in meaningful planning and therapeutic activities, working collaboratively with their families and mental health professionals and agencies. An up-to-date understanding of recovery principles, mental health legislation, and interventions is required, along with knowledge of the MHA, MCA, DOLs, and care standards. Ensure safe management and administration of medicines. Excellent written and verbal communication skills are required to plan and organise care delivery, with flexibility to work shifts on a rota system. Be well-organised, professional, and credible with multidisciplinary team members, demonstrating leadership and management competencies. At least 2 years of practitioner experience is essential for this role. Supervisory or management experience as well as relevant qualifications are desirable for this role. If you're hardworking, resilient and reflective with a commitment to safeguarding vulnerable individuals, we encourage you to apply. Vacancy Reference Number: 93593 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number Creative Support's Development Pathway offers a structured induction and values-led training to help staff grow from entry-level to leadership roles. It empowers career progression through tailored learning aligned with national strategies and the WE CARE framework. Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Leave and company paid enhanced DBS. We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award. We can only accept applications from candidates who are located in and eligible to work within the UK - This post will not be open to Sponsorship, and we are unable to accept applicants with Skilled Worker Visas .
Jun 30, 2026
Full time
We are looking for an experienced, proactive Mental Health Practitioner to manage our Recovery Service in Whalley Range, Manchester. You'll lead a dedicated team providing person-centred care for 11 individuals with enduring mental health needs and one with a learning disability. Our service focuses on developing skills and confidence for independent living and an active lifestyle. We empower service users, encouraging self-management, resilience, and strength-based approaches rooted in respect and positive regard. In this role, you'll support the Service Manager in line-managing the team, meeting service user goals, conducting holistic assessments, and creating support plans with accurate records on our ECCO system. Strong customer care and proactive communication skills are essential for managing risk and ensuring service user welfare. You'll demonstrate warmth, compassion, and build trusting relationships based on empathy and respect. Engage service users in meaningful planning and therapeutic activities, working collaboratively with their families and mental health professionals and agencies. An up-to-date understanding of recovery principles, mental health legislation, and interventions is required, along with knowledge of the MHA, MCA, DOLs, and care standards. Ensure safe management and administration of medicines. Excellent written and verbal communication skills are required to plan and organise care delivery, with flexibility to work shifts on a rota system. Be well-organised, professional, and credible with multidisciplinary team members, demonstrating leadership and management competencies. At least 2 years of practitioner experience is essential for this role. Supervisory or management experience as well as relevant qualifications are desirable for this role. If you're hardworking, resilient and reflective with a commitment to safeguarding vulnerable individuals, we encourage you to apply. Vacancy Reference Number: 93593 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number Creative Support's Development Pathway offers a structured induction and values-led training to help staff grow from entry-level to leadership roles. It empowers career progression through tailored learning aligned with national strategies and the WE CARE framework. Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Leave and company paid enhanced DBS. We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award. We can only accept applications from candidates who are located in and eligible to work within the UK - This post will not be open to Sponsorship, and we are unable to accept applicants with Skilled Worker Visas .
GBR Recruitment Ltd are exclusively working in partnership with a well established progressive CAT A & CAT B shop fitting / commercial office fit out installation construction company recruiting for an experienced Estimator to join the Site Operations team in Lincolnshire covering local contracts & National contracts, delivering totally bespoke installations from £1,000's to £3M+. This is a fantastic opportunity for a Estimating professional to join a people centric focused construction company that believes in developing from within & progressing its employees careers further, as well as offering a fun vibrant working atmosphere. You will be a time served construction Estimator with experience in Commercial, Healthcare, Hospitality, Sporting Arenas & Retail fit outs / project installations, working with some of the UK's biggest & leading industry names. Duties: Estimating costs for labour, plant hire, sub contractors & materials Working in unison as the key linchpin with the sales, design and contract delivery teams in providing commercial business support and cost management, including cost forecast planning and time of completion estimating functions (a full fit out is normally c.12 weeks) Negotiate and procure subcontract works packages at the best price Produce project interim & final accounts both upstream & downstream Carrying out basic site surveys in terms of works required to make the project happen i.e. potential hazards / complications - risk mitigation Visit commercial / retail / hopsitality sites to re-measure the premises & to agree subcontract accounts for work in hand Reviewing contract of works documentation Authorising subcontract and supplier invoices Cash flow forecasting & cost value reconciliation reporting Skills, Experience & Qualifications: A Professional Qualification in Building & Construction or M&E etc Estimating experience in a comparable construction role Basic QS skills (not complexed) Commercial, Healthcare, Hospitality & Retail interior fit out experience is a distinct advantage & preferred Strong Excel skills required & experience of Accounts / Costing software Excellent communicator (face to face, over the telephone & email) Knowledge of building regulations, CDM & building control measures Strong planing & organisation skills with the ability to prioritise workloads Used to supporting multiple projects of varying value up to £1M+ This role could suit someone working as: Estimator, Estimating Manager, Surveying Manager, Quantity Surveyor, Senior Quantity Surveyor, Project Manager, Contracts Manager, Site Manager, Assistant Site Manager or similar (with the relevant listed skills & experience) This role is commutable from: Lincolnshire, Nottinghamshire, parts of Leicestershire, South Yorkshire, North Lincolnshire, North Kesteven, South Kesteven, West Lindsey, East Lindsey, Boston Borough, South Holland Lincolnshire & East Riding of Yorkshire Interviews to take place immediately
Jun 30, 2026
Full time
GBR Recruitment Ltd are exclusively working in partnership with a well established progressive CAT A & CAT B shop fitting / commercial office fit out installation construction company recruiting for an experienced Estimator to join the Site Operations team in Lincolnshire covering local contracts & National contracts, delivering totally bespoke installations from £1,000's to £3M+. This is a fantastic opportunity for a Estimating professional to join a people centric focused construction company that believes in developing from within & progressing its employees careers further, as well as offering a fun vibrant working atmosphere. You will be a time served construction Estimator with experience in Commercial, Healthcare, Hospitality, Sporting Arenas & Retail fit outs / project installations, working with some of the UK's biggest & leading industry names. Duties: Estimating costs for labour, plant hire, sub contractors & materials Working in unison as the key linchpin with the sales, design and contract delivery teams in providing commercial business support and cost management, including cost forecast planning and time of completion estimating functions (a full fit out is normally c.12 weeks) Negotiate and procure subcontract works packages at the best price Produce project interim & final accounts both upstream & downstream Carrying out basic site surveys in terms of works required to make the project happen i.e. potential hazards / complications - risk mitigation Visit commercial / retail / hopsitality sites to re-measure the premises & to agree subcontract accounts for work in hand Reviewing contract of works documentation Authorising subcontract and supplier invoices Cash flow forecasting & cost value reconciliation reporting Skills, Experience & Qualifications: A Professional Qualification in Building & Construction or M&E etc Estimating experience in a comparable construction role Basic QS skills (not complexed) Commercial, Healthcare, Hospitality & Retail interior fit out experience is a distinct advantage & preferred Strong Excel skills required & experience of Accounts / Costing software Excellent communicator (face to face, over the telephone & email) Knowledge of building regulations, CDM & building control measures Strong planing & organisation skills with the ability to prioritise workloads Used to supporting multiple projects of varying value up to £1M+ This role could suit someone working as: Estimator, Estimating Manager, Surveying Manager, Quantity Surveyor, Senior Quantity Surveyor, Project Manager, Contracts Manager, Site Manager, Assistant Site Manager or similar (with the relevant listed skills & experience) This role is commutable from: Lincolnshire, Nottinghamshire, parts of Leicestershire, South Yorkshire, North Lincolnshire, North Kesteven, South Kesteven, West Lindsey, East Lindsey, Boston Borough, South Holland Lincolnshire & East Riding of Yorkshire Interviews to take place immediately
Optical Assistant Manager - Reading, Berkshire Are you an experienced Optical Assistant, Team Leader or Supervisor looking to take the next step in your career? We are recruiting for an Assistant Store Manager to join a long-established and friendly independent optical practice based in a lovely part of Berkshire, offering a relaxed atmosphere and excellent transport links. This is a fantastic opportunity for someone passionate about customer care, team leadership and delivering high clinical and service standards within a supportive independent environment. As the Assistant Store Manager, you will support the Branch Manager in leading and developing the team, driving branch performance, and ensuring the smooth day-to-day running of the practice. You will act as a role model, motivating the team while helping to deliver an exceptional patient experience. Key Responsibilities Support the daily running of the independent practice, ensuring outstanding customer service at all times Assist in managing the day-to-day operations of the branch to ensure smooth and efficient service delivery Support and motivate the team to achieve individual and branch sales targets Help monitor business performance and identify opportunities for growth Assist with staff training, coaching and ongoing team development Maintain high standards of clinical care, compliance and administration Manage stock control, merchandising and branch presentation Support local marketing initiatives and promotional campaigns Step in as acting Branch Manager when required, including opening and closing the practice What We're Looking For Previous experience within an optical environment is essential Previous supervisory, team leader or management experience preferred Strong customer service and sales background Excellent communication and interpersonal skills Confident, organised and self-motivated Ability to lead, motivate and support a team effectively Comfortable working in a busy environment and managing multiple priorities Basic IT skills and familiarity with POS systems desirable Salary & Benefits Competitive salary plus bonus scheme Career development opportunities and structured training Generous staff discounts on optical and hearing products Supportive and inclusive working environment 28 days annual leave including bank holidays Additional company benefits For more information or to apply, please contact Lunaria Recruitment.
Jun 30, 2026
Full time
Optical Assistant Manager - Reading, Berkshire Are you an experienced Optical Assistant, Team Leader or Supervisor looking to take the next step in your career? We are recruiting for an Assistant Store Manager to join a long-established and friendly independent optical practice based in a lovely part of Berkshire, offering a relaxed atmosphere and excellent transport links. This is a fantastic opportunity for someone passionate about customer care, team leadership and delivering high clinical and service standards within a supportive independent environment. As the Assistant Store Manager, you will support the Branch Manager in leading and developing the team, driving branch performance, and ensuring the smooth day-to-day running of the practice. You will act as a role model, motivating the team while helping to deliver an exceptional patient experience. Key Responsibilities Support the daily running of the independent practice, ensuring outstanding customer service at all times Assist in managing the day-to-day operations of the branch to ensure smooth and efficient service delivery Support and motivate the team to achieve individual and branch sales targets Help monitor business performance and identify opportunities for growth Assist with staff training, coaching and ongoing team development Maintain high standards of clinical care, compliance and administration Manage stock control, merchandising and branch presentation Support local marketing initiatives and promotional campaigns Step in as acting Branch Manager when required, including opening and closing the practice What We're Looking For Previous experience within an optical environment is essential Previous supervisory, team leader or management experience preferred Strong customer service and sales background Excellent communication and interpersonal skills Confident, organised and self-motivated Ability to lead, motivate and support a team effectively Comfortable working in a busy environment and managing multiple priorities Basic IT skills and familiarity with POS systems desirable Salary & Benefits Competitive salary plus bonus scheme Career development opportunities and structured training Generous staff discounts on optical and hearing products Supportive and inclusive working environment 28 days annual leave including bank holidays Additional company benefits For more information or to apply, please contact Lunaria Recruitment.
Senior Operations Manager - High Rise Re-clad Projects Gateshead based £90K - £100K + Car Allowance + Benefits We are working with a leading national regeneration contractor to recruit a Senior Operations Manager to join their highly successful team based in Gateshead. The Senior Operations Manager will oversee teams delivering a multiple high rise planned maintenance programs including cladding and roofing works. We are looking for candidates with comparable experience on high rise or high risk buildings working for a Main Contractor.This is a fantastic opportunity for an ambitious and driven Senior Operations Manager with a determined and motivated attitude. You will be instrumental in managing the contracts and leading a team of Project Managers, Site Manager's, Resident Liaison Officers, and subcontractors. Senior Operations Manager Key Skills/Requirements: Ensure the delivery of the projects within the budget and time scales specified Experience as a Senior Operations Manager delivering multiple high rise or risk buildings Focus on motivation of the workforce to deliver on time and to budget Focus on quality, customer service and deliver Driving profitability of the contract to include pricing and delivering of extra works Client and tenant satisfaction Process Management Management of the customer Have an understanding of the financials on the contract SMSTS & NVQ Level 7 or equivalent Senior Operations Manager Salary & Package You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive up to £100,000 + Car/Allowance + Benefits.
Jun 30, 2026
Full time
Senior Operations Manager - High Rise Re-clad Projects Gateshead based £90K - £100K + Car Allowance + Benefits We are working with a leading national regeneration contractor to recruit a Senior Operations Manager to join their highly successful team based in Gateshead. The Senior Operations Manager will oversee teams delivering a multiple high rise planned maintenance programs including cladding and roofing works. We are looking for candidates with comparable experience on high rise or high risk buildings working for a Main Contractor.This is a fantastic opportunity for an ambitious and driven Senior Operations Manager with a determined and motivated attitude. You will be instrumental in managing the contracts and leading a team of Project Managers, Site Manager's, Resident Liaison Officers, and subcontractors. Senior Operations Manager Key Skills/Requirements: Ensure the delivery of the projects within the budget and time scales specified Experience as a Senior Operations Manager delivering multiple high rise or risk buildings Focus on motivation of the workforce to deliver on time and to budget Focus on quality, customer service and deliver Driving profitability of the contract to include pricing and delivering of extra works Client and tenant satisfaction Process Management Management of the customer Have an understanding of the financials on the contract SMSTS & NVQ Level 7 or equivalent Senior Operations Manager Salary & Package You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive up to £100,000 + Car/Allowance + Benefits.
Welfare Benefits Advisor Chelmsford and/ or Southend Permanent Full-Time We are looking for a Welfare Benefits Advisor to provide housing benefit and other benefits advice to residents and employees, to maximise residents' income and increase their ability to afford and sustain their tenancy. What you'll be doing Provide specialist welfare benefit advice / debt counselling to customers and prospective tenants to maximise their income exploring charities and grant funding. Establish and maintain effective working relationships with local authorities' Housing Benefits and Government departments, where appropriate. To assist applicants with completion of Housing Benefit claims, universal credit and other welfare benefit applications and estimate their likely entitlement. Retain a working knowledge of the Housing Benefit, Universal Credit and other welfare benefits system to reflect updates / changes etc. Ensure detailed records are kept of communications with customers and compile monthly performance indicators. What we are looking for Full driving licence and access to a vehicle for work purposes. Background in Housing Benefit or welfare rights and Universal Credit. Experienced in dealing face to face with vulnerable households, preferably with experience of visiting customers in their homes. Ability to work flexibly to manage conflicting priorities. Good negotiation, networking and influencing skills. Please note the office expectancy of this role is as follows: This role can be based at either our Chelmsford or Southend Office. There will be a period of training based at our Chelmsford office for up to 6 weeks, before operating a hybrid working structure which will require office attendance at either location a minimum of 2 days a week. Benefits The salary for this post will be £38,687 Per Annum. Learning and development opportunities Healthcare cash plan Robust employee reward and recognition programme Free and confidential Employee Assistance Programme Volunteering programme Competitive pension scheme 25 days annual leave per annum, plus bank holidays, 3 extra days between Christmas and New Year and 1 wellbeing day per annum. 37 hours per week - employees may be able to work flexibly by agreement with their line manager, taking account of business need. We operate a hybrid working policy at Delta Housing Ltd. Please note: We reserve the right to close this vacancy early if we receive a high volume of applications or successfully appoint a candidate before the closing date. We encourage early applications to avoid disappointment.
Jun 30, 2026
Full time
Welfare Benefits Advisor Chelmsford and/ or Southend Permanent Full-Time We are looking for a Welfare Benefits Advisor to provide housing benefit and other benefits advice to residents and employees, to maximise residents' income and increase their ability to afford and sustain their tenancy. What you'll be doing Provide specialist welfare benefit advice / debt counselling to customers and prospective tenants to maximise their income exploring charities and grant funding. Establish and maintain effective working relationships with local authorities' Housing Benefits and Government departments, where appropriate. To assist applicants with completion of Housing Benefit claims, universal credit and other welfare benefit applications and estimate their likely entitlement. Retain a working knowledge of the Housing Benefit, Universal Credit and other welfare benefits system to reflect updates / changes etc. Ensure detailed records are kept of communications with customers and compile monthly performance indicators. What we are looking for Full driving licence and access to a vehicle for work purposes. Background in Housing Benefit or welfare rights and Universal Credit. Experienced in dealing face to face with vulnerable households, preferably with experience of visiting customers in their homes. Ability to work flexibly to manage conflicting priorities. Good negotiation, networking and influencing skills. Please note the office expectancy of this role is as follows: This role can be based at either our Chelmsford or Southend Office. There will be a period of training based at our Chelmsford office for up to 6 weeks, before operating a hybrid working structure which will require office attendance at either location a minimum of 2 days a week. Benefits The salary for this post will be £38,687 Per Annum. Learning and development opportunities Healthcare cash plan Robust employee reward and recognition programme Free and confidential Employee Assistance Programme Volunteering programme Competitive pension scheme 25 days annual leave per annum, plus bank holidays, 3 extra days between Christmas and New Year and 1 wellbeing day per annum. 37 hours per week - employees may be able to work flexibly by agreement with their line manager, taking account of business need. We operate a hybrid working policy at Delta Housing Ltd. Please note: We reserve the right to close this vacancy early if we receive a high volume of applications or successfully appoint a candidate before the closing date. We encourage early applications to avoid disappointment.
GBR Recruitment Ltd are exclusively working in partnership with a well established progressive CAT A & CAT B shop fitting / commercial office fit out installation construction company recruiting for an experienced Estimator to join the Site Operations team in Lincolnshire covering local contracts & National contracts, delivering totally bespoke installations from £1,000's to £3M+. This is a fantastic opportunity for a Estimating professional to join a people centric focused construction company that believes in developing from within & progressing its employees careers further, as well as offering a fun vibrant working atmosphere. You will be a time served construction Estimator with experience in Commercial, Healthcare, Hospitality, Sporting Arenas & Retail fit outs / project installations, working with some of the UK's biggest & leading industry names. Duties: Estimating costs for labour, plant hire, sub contractors & materials Working in unison as the key linchpin with the sales, design and contract delivery teams in providing commercial business support and cost management, including cost forecast planning and time of completion estimating functions (a full fit out is normally c.12 weeks) Negotiate and procure subcontract works packages at the best price Produce project interim & final accounts both upstream & downstream Carrying out basic site surveys in terms of works required to make the project happen i.e. potential hazards / complications - risk mitigation Visit commercial / retail / hopsitality sites to re-measure the premises & to agree subcontract accounts for work in hand Reviewing contract of works documentation Authorising subcontract and supplier invoices Cash flow forecasting & cost value reconciliation reporting Skills, Experience & Qualifications: A Professional Qualification in Building & Construction or M&E etc Estimating experience in a comparable construction role Basic QS skills (not complexed) Commercial, Healthcare, Hospitality & Retail interior fit out experience is a distinct advantage & preferred Strong Excel skills required & experience of Accounts / Costing software Excellent communicator (face to face, over the telephone & email) Knowledge of building regulations, CDM & building control measures Strong planing & organisation skills with the ability to prioritise workloads Used to supporting multiple projects of varying value up to £1M+ This role could suit someone working as: Estimator, Estimating Manager, Surveying Manager, Quantity Surveyor, Senior Quantity Surveyor, Project Manager, Contracts Manager, Site Manager, Assistant Site Manager or similar (with the relevant listed skills & experience) This role is commutable from: Lincolnshire, Nottinghamshire, parts of Leicestershire, South Yorkshire, North Lincolnshire, North Kesteven, South Kesteven, West Lindsey, East Lindsey, Boston Borough, South Holland Lincolnshire & East Riding of Yorkshire Interviews to take place immediately
Jun 30, 2026
Full time
GBR Recruitment Ltd are exclusively working in partnership with a well established progressive CAT A & CAT B shop fitting / commercial office fit out installation construction company recruiting for an experienced Estimator to join the Site Operations team in Lincolnshire covering local contracts & National contracts, delivering totally bespoke installations from £1,000's to £3M+. This is a fantastic opportunity for a Estimating professional to join a people centric focused construction company that believes in developing from within & progressing its employees careers further, as well as offering a fun vibrant working atmosphere. You will be a time served construction Estimator with experience in Commercial, Healthcare, Hospitality, Sporting Arenas & Retail fit outs / project installations, working with some of the UK's biggest & leading industry names. Duties: Estimating costs for labour, plant hire, sub contractors & materials Working in unison as the key linchpin with the sales, design and contract delivery teams in providing commercial business support and cost management, including cost forecast planning and time of completion estimating functions (a full fit out is normally c.12 weeks) Negotiate and procure subcontract works packages at the best price Produce project interim & final accounts both upstream & downstream Carrying out basic site surveys in terms of works required to make the project happen i.e. potential hazards / complications - risk mitigation Visit commercial / retail / hopsitality sites to re-measure the premises & to agree subcontract accounts for work in hand Reviewing contract of works documentation Authorising subcontract and supplier invoices Cash flow forecasting & cost value reconciliation reporting Skills, Experience & Qualifications: A Professional Qualification in Building & Construction or M&E etc Estimating experience in a comparable construction role Basic QS skills (not complexed) Commercial, Healthcare, Hospitality & Retail interior fit out experience is a distinct advantage & preferred Strong Excel skills required & experience of Accounts / Costing software Excellent communicator (face to face, over the telephone & email) Knowledge of building regulations, CDM & building control measures Strong planing & organisation skills with the ability to prioritise workloads Used to supporting multiple projects of varying value up to £1M+ This role could suit someone working as: Estimator, Estimating Manager, Surveying Manager, Quantity Surveyor, Senior Quantity Surveyor, Project Manager, Contracts Manager, Site Manager, Assistant Site Manager or similar (with the relevant listed skills & experience) This role is commutable from: Lincolnshire, Nottinghamshire, parts of Leicestershire, South Yorkshire, North Lincolnshire, North Kesteven, South Kesteven, West Lindsey, East Lindsey, Boston Borough, South Holland Lincolnshire & East Riding of Yorkshire Interviews to take place immediately
Health & Safety Advisor / Safety Professional We are looking for an experienced Health & Safety Professional to support the safe delivery of construction projects, ensuring compliance with UK health & safety legislation while promoting a positive safety culture across the business. Key Responsibilities Lead health & safety across multiple construction projects click apply for full job details
Jun 30, 2026
Full time
Health & Safety Advisor / Safety Professional We are looking for an experienced Health & Safety Professional to support the safe delivery of construction projects, ensuring compliance with UK health & safety legislation while promoting a positive safety culture across the business. Key Responsibilities Lead health & safety across multiple construction projects click apply for full job details
In this role, you will be responsible for providing outstanding client service and support to new and existing Real Estate clients. The team specialize in innovative risk solutions to a wide variety of organisations within the Real Estate arena - Property Owners, Investors, Operators, Managers and Developers - with property portfolios across the UK and Europe. No two days are the same and you will find a variety of new challenges and opportunities to get involved in, both during the renewal and mid-term lifecycles. Account Handler - Real Estate Practice This is an excellent opportunity to join our Real Estate team as an Account Executive (Hybrid work style) based in our Ipswich office. In this role, you will be responsible for providing outstanding client service and support to new and existing Real Estate clients. The team specialise in innovative risk solutions to a wide variety of organisations within the Real Estate arena - Property Owners, Investors, Operators, Managers and Developers - with property portfolios across the UK and Europe. No two days are the same and you will find a variety of new challenges and opportunities to get involved in, both during the renewal and mid-term lifecycles. We are seeking candidates with a passion for client service and excellent communication skills. A basic grounding in general insurance would be useful, but proven administration skills and a good working knowledge of Microsoft Office applications especially Excel will give you a great starting point. We now operate a Hybrid work style which enables you to work from the most appropriate location depending on what you have to do that day. We really enjoy our time in the office meeting clients and catching up with colleagues, but we also appreciate the days we choose to stay at home and work in a comfortable, quiet environment without that commute. The Role You will be responsible for delivery of outstanding client service and support for new and existing business within the Real Estate Practice. Day to day client service, answering queries received directly from clients, brokers and other third parties, communicating by voice as well as email including: Cover advice on scenarios applied across entire insurance portfolio Contract reviews Additions/deletions of cover Acquisitions/disposals Technical analysis, renewal strategy, coverage review and alternative programme design Data review, validation and manipulation Application of technical and client knowledge to full suite of documentation required to renew / place business within London Market (including Market Presentations, MRC, Endorsements etc.) post drafting Interpretation and review of quotations, to ensure fit for purpose and meet client demands/needs Negotiation of renewal terms/quotations and mid-term cover alterations Completion of Renewal Reports - applying both technical and bespoke client knowledge to finalise post drafting. Completion of summaries of insurance for all interested parties (client / managing agents / tenants / network) - applying both technical and client knowledge post drafting Attendance at key client and market meetings Working with clients, Insurers and overseas network to address and resolve technical and portfolio issues outside of renewal Liaison with other divisions/offices of WTW to provide portfolio management for renewal and mid-term requirements What you'll bring Proven track record of delivering high levels of client service Ability to service 'volume' business to SME businesses in the UK Skilled at building effective relationships Strong communication, negotiation and influencing skills Experience of working with and adhering to processes and systems to support client service Good working knowledge of MS Excel Broad knowledge of Real Estate insurance products and market Preferably working towards Dip CII or similar What we offer Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you.
Jun 30, 2026
Full time
In this role, you will be responsible for providing outstanding client service and support to new and existing Real Estate clients. The team specialize in innovative risk solutions to a wide variety of organisations within the Real Estate arena - Property Owners, Investors, Operators, Managers and Developers - with property portfolios across the UK and Europe. No two days are the same and you will find a variety of new challenges and opportunities to get involved in, both during the renewal and mid-term lifecycles. Account Handler - Real Estate Practice This is an excellent opportunity to join our Real Estate team as an Account Executive (Hybrid work style) based in our Ipswich office. In this role, you will be responsible for providing outstanding client service and support to new and existing Real Estate clients. The team specialise in innovative risk solutions to a wide variety of organisations within the Real Estate arena - Property Owners, Investors, Operators, Managers and Developers - with property portfolios across the UK and Europe. No two days are the same and you will find a variety of new challenges and opportunities to get involved in, both during the renewal and mid-term lifecycles. We are seeking candidates with a passion for client service and excellent communication skills. A basic grounding in general insurance would be useful, but proven administration skills and a good working knowledge of Microsoft Office applications especially Excel will give you a great starting point. We now operate a Hybrid work style which enables you to work from the most appropriate location depending on what you have to do that day. We really enjoy our time in the office meeting clients and catching up with colleagues, but we also appreciate the days we choose to stay at home and work in a comfortable, quiet environment without that commute. The Role You will be responsible for delivery of outstanding client service and support for new and existing business within the Real Estate Practice. Day to day client service, answering queries received directly from clients, brokers and other third parties, communicating by voice as well as email including: Cover advice on scenarios applied across entire insurance portfolio Contract reviews Additions/deletions of cover Acquisitions/disposals Technical analysis, renewal strategy, coverage review and alternative programme design Data review, validation and manipulation Application of technical and client knowledge to full suite of documentation required to renew / place business within London Market (including Market Presentations, MRC, Endorsements etc.) post drafting Interpretation and review of quotations, to ensure fit for purpose and meet client demands/needs Negotiation of renewal terms/quotations and mid-term cover alterations Completion of Renewal Reports - applying both technical and bespoke client knowledge to finalise post drafting. Completion of summaries of insurance for all interested parties (client / managing agents / tenants / network) - applying both technical and client knowledge post drafting Attendance at key client and market meetings Working with clients, Insurers and overseas network to address and resolve technical and portfolio issues outside of renewal Liaison with other divisions/offices of WTW to provide portfolio management for renewal and mid-term requirements What you'll bring Proven track record of delivering high levels of client service Ability to service 'volume' business to SME businesses in the UK Skilled at building effective relationships Strong communication, negotiation and influencing skills Experience of working with and adhering to processes and systems to support client service Good working knowledge of MS Excel Broad knowledge of Real Estate insurance products and market Preferably working towards Dip CII or similar What we offer Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you.
Salary: circa £28,500 Hours: 8am-5pm Monday - Friday Location: Sevenoaks, Kent This fantastic, well established and extremely busy business are looking for a Client Support Advisor/ Account Manager due to the ongoing requirements within the company. This is a fast paced position, you must be able to multi-task and speak with clients via email and phone click apply for full job details
Jun 30, 2026
Full time
Salary: circa £28,500 Hours: 8am-5pm Monday - Friday Location: Sevenoaks, Kent This fantastic, well established and extremely busy business are looking for a Client Support Advisor/ Account Manager due to the ongoing requirements within the company. This is a fast paced position, you must be able to multi-task and speak with clients via email and phone click apply for full job details
Quality Manager Andover, Hampshire Full-time, Permanent Competitive Salary + Package on Offer Owen Daniels are supporting a globally recognised precision engineering and metrology business in their search for a Quality Manager. This is an excellent opportunity for an experienced quality professional looking to take ownership of Quality, Compliance, Health & Safety, and HR functions within a well-established organisation known for its commitment to innovation and customer excellence. Reporting directly to senior leadership, the successful candidate will play a pivotal role in maintaining and developing management systems, ensuring regulatory compliance, driving continuous improvement initiatives, and fostering a culture of operational excellence across the business. As Quality Manager, you will lead all quality assurance and compliance activities while providing oversight of Health & Safety and HR processes. You will work closely with both internal stakeholders and external partners to ensure the organisation continues to meet the highest standards of quality, compliance, and customer satisfaction. Quality Manager Job Description Maintain, develop, and continually improve the ISO 9001:2015 Quality Management System. Lead internal and external audit programmes, including corrective and preventive action activities (CAPA). Drive compliance initiatives and ensure company policies, procedures, and management systems remain effective and up to date. Support the identification and management of organisational risks and stakeholder requirements. Act as the primary point of contact for customer quality concerns, supplier quality issues, and certification bodies. Oversee Health & Safety activities across the business and ensure compliance with customer and regulatory requirements. Work closely with senior management and external consultants to maintain compliant HR policies and processes. Promote a culture of continuous improvement and operational excellence throughout the organisation. Quality Manager Experience / Skills Strong knowledge of Quality Management Systems and compliance requirements. Excellent stakeholder management and communication skills. A proactive approach to problem solving and root cause analysis. Experience creating and maintaining procedures, reports, and process documentation. Strong organisational skills and the ability to manage multiple priorities. A full UK driving licence and willingness to travel occasionally. Internal Auditor or Lead Auditor qualification. Health & Safety management experience. Experience within engineering, manufacturing, aerospace, metrology, or regulated industries.
Jun 30, 2026
Full time
Quality Manager Andover, Hampshire Full-time, Permanent Competitive Salary + Package on Offer Owen Daniels are supporting a globally recognised precision engineering and metrology business in their search for a Quality Manager. This is an excellent opportunity for an experienced quality professional looking to take ownership of Quality, Compliance, Health & Safety, and HR functions within a well-established organisation known for its commitment to innovation and customer excellence. Reporting directly to senior leadership, the successful candidate will play a pivotal role in maintaining and developing management systems, ensuring regulatory compliance, driving continuous improvement initiatives, and fostering a culture of operational excellence across the business. As Quality Manager, you will lead all quality assurance and compliance activities while providing oversight of Health & Safety and HR processes. You will work closely with both internal stakeholders and external partners to ensure the organisation continues to meet the highest standards of quality, compliance, and customer satisfaction. Quality Manager Job Description Maintain, develop, and continually improve the ISO 9001:2015 Quality Management System. Lead internal and external audit programmes, including corrective and preventive action activities (CAPA). Drive compliance initiatives and ensure company policies, procedures, and management systems remain effective and up to date. Support the identification and management of organisational risks and stakeholder requirements. Act as the primary point of contact for customer quality concerns, supplier quality issues, and certification bodies. Oversee Health & Safety activities across the business and ensure compliance with customer and regulatory requirements. Work closely with senior management and external consultants to maintain compliant HR policies and processes. Promote a culture of continuous improvement and operational excellence throughout the organisation. Quality Manager Experience / Skills Strong knowledge of Quality Management Systems and compliance requirements. Excellent stakeholder management and communication skills. A proactive approach to problem solving and root cause analysis. Experience creating and maintaining procedures, reports, and process documentation. Strong organisational skills and the ability to manage multiple priorities. A full UK driving licence and willingness to travel occasionally. Internal Auditor or Lead Auditor qualification. Health & Safety management experience. Experience within engineering, manufacturing, aerospace, metrology, or regulated industries.
Customer Service & Quality Manager Bridport, Dorset (DT6) Competitive Salary Full-Time Permanent Introduction Drive Quality, Improve Processes, and Make a Real Impact Are you an organised and customer-focused professional with experience in quality management, compliance, or operational excellence? Our client is a rapidly growing technical services organisation supporting highly regulated industries across the UK. Due to continued expansion, they are seeking a Customer Service & Quality Manager to join their Bridport-based team in a pivotal role that combines customer service, quality management, operational coordination, and continuous improvement. This is an excellent opportunity for someone who enjoys taking ownership, improving processes, and working closely with both customers and technical teams to deliver exceptional service and maintain the highest quality standards. The Opportunity As Customer Service & Quality Manager, you will play a central role in ensuring customers receive a consistently high standard of service while maintaining robust quality systems and supporting day-to-day operational performance. Working closely with engineering, administration, and leadership teams, you will help drive process improvements, oversee compliance activities, coordinate customer requirements, and ensure documentation remains accurate, audit-ready, and aligned with industry standards. This is a highly visible role offering genuine influence and the opportunity to contribute directly to the continued growth and success of the business. Key Duties Act as a key point of contact to ensure customers receive timely, accurate, and professional support. Coordinate effectively across departments to ensure customer expectations and operational delivery remain aligned. Build positive working relationships with customers and internal stakeholders. Support the delivery of an outstanding customer experience. Maintain and develop the company's UKAS-accredited Quality Management System. Lead and support internal and external quality audits. Review documentation and records to ensure accuracy, consistency, and compliance. Manage and update Standard Operating Procedures (SOPs), work instructions, and quality documentation. Ensure processes remain aligned with relevant quality and compliance standards. Work closely with engineering and office teams to support smooth day-to-day operations. Identify opportunities to improve efficiency, consistency, and service delivery. Lead and support continuous improvement initiatives. Assist with operational integration and change management projects as the business continues to grow. Requirements Experience managing quality systems and conducting quality audits. Experience maintaining SOPs, process documentation, and compliance procedures. Previous experience within customer service, operations, service coordination, or a similar role. Experience working in engineering, manufacturing, scientific, technical, or other regulated environments. Strong organisational skills with the ability to manage multiple priorities. Excellent communication and stakeholder management skills. Desirable Experience working within ISO 17025, ISO 9001, UKAS, or similar quality frameworks. Exposure to Lean, Continuous Improvement, or operational excellence methodologies. Experience leading projects or implementing process improvements. Degree in Engineering, Operations, Manufacturing, Business, or a related discipline. What We Offer Competitive salary. Full-time permanent position. Opportunity to work within a rapidly growing technical services organisation. Highly visible role with genuine influence across the business. Opportunity to contribute directly to the continued growth and success of the business. Interested? Apply now to join a growing organisation and play a key role in delivering exceptional customer service, quality, and operational excellence. Acorn by Synergie acts as an employment agency for permanent recruitment.
Jun 30, 2026
Full time
Customer Service & Quality Manager Bridport, Dorset (DT6) Competitive Salary Full-Time Permanent Introduction Drive Quality, Improve Processes, and Make a Real Impact Are you an organised and customer-focused professional with experience in quality management, compliance, or operational excellence? Our client is a rapidly growing technical services organisation supporting highly regulated industries across the UK. Due to continued expansion, they are seeking a Customer Service & Quality Manager to join their Bridport-based team in a pivotal role that combines customer service, quality management, operational coordination, and continuous improvement. This is an excellent opportunity for someone who enjoys taking ownership, improving processes, and working closely with both customers and technical teams to deliver exceptional service and maintain the highest quality standards. The Opportunity As Customer Service & Quality Manager, you will play a central role in ensuring customers receive a consistently high standard of service while maintaining robust quality systems and supporting day-to-day operational performance. Working closely with engineering, administration, and leadership teams, you will help drive process improvements, oversee compliance activities, coordinate customer requirements, and ensure documentation remains accurate, audit-ready, and aligned with industry standards. This is a highly visible role offering genuine influence and the opportunity to contribute directly to the continued growth and success of the business. Key Duties Act as a key point of contact to ensure customers receive timely, accurate, and professional support. Coordinate effectively across departments to ensure customer expectations and operational delivery remain aligned. Build positive working relationships with customers and internal stakeholders. Support the delivery of an outstanding customer experience. Maintain and develop the company's UKAS-accredited Quality Management System. Lead and support internal and external quality audits. Review documentation and records to ensure accuracy, consistency, and compliance. Manage and update Standard Operating Procedures (SOPs), work instructions, and quality documentation. Ensure processes remain aligned with relevant quality and compliance standards. Work closely with engineering and office teams to support smooth day-to-day operations. Identify opportunities to improve efficiency, consistency, and service delivery. Lead and support continuous improvement initiatives. Assist with operational integration and change management projects as the business continues to grow. Requirements Experience managing quality systems and conducting quality audits. Experience maintaining SOPs, process documentation, and compliance procedures. Previous experience within customer service, operations, service coordination, or a similar role. Experience working in engineering, manufacturing, scientific, technical, or other regulated environments. Strong organisational skills with the ability to manage multiple priorities. Excellent communication and stakeholder management skills. Desirable Experience working within ISO 17025, ISO 9001, UKAS, or similar quality frameworks. Exposure to Lean, Continuous Improvement, or operational excellence methodologies. Experience leading projects or implementing process improvements. Degree in Engineering, Operations, Manufacturing, Business, or a related discipline. What We Offer Competitive salary. Full-time permanent position. Opportunity to work within a rapidly growing technical services organisation. Highly visible role with genuine influence across the business. Opportunity to contribute directly to the continued growth and success of the business. Interested? Apply now to join a growing organisation and play a key role in delivering exceptional customer service, quality, and operational excellence. Acorn by Synergie acts as an employment agency for permanent recruitment.
Private Client Tax Senior Manager - Family Office Top 10 Firm £85,000 - £98,000 + Benefits Central London / Hybrid I'm partnering with a Top 10 accountancy practice that's investing heavily in its Family Office offering and is now looking to appoint an exceptional Private Client Tax Senior Manager to join the team at a genuinely exciting point in its growth. This Private Client Tax Senior Manager role offers something rare in the current market: elite-level private client advisory work, a genuinely positive and inclusive culture, and a clear long-term future within a highly respected, partner-led firm. As a Private Client Tax Senior Manager , you'll work closely with Partners on complex matters for HNW/UHNW individuals, trustees, executors and family offices , while benefiting from the structure, brand and progression opportunities of a national Top 10 firm. The Opportunity - Private Client Tax Senior Manager This Private Client Tax Senior Manager position sits within a fast?growing Family Office team , advising on sophisticated UK and international private client matters. You'll take ownership of a high?quality portfolio and act as a trusted adviser, while also shaping the team's future through mentoring and business development. Typical Private Client Tax Senior Manager responsibilities include: Advising family offices, trusts, estates and HNW/UHNW individuals Leading on complex personal tax, trust and estate planning Portfolio oversight including billing, WIP and delivery standards Supporting Partners with advisory projects and strategic new work Coaching and developing Managers and Assistants Why this Private Client Tax Senior Manager role stands out True Family Office exposure without moving into a niche boutique A clearly defined pathway to Director / Partner Strong emphasis on advisory quality , not just chargeable hours Flexible and hybrid working fully embedded in the culture An award-winning, collaborative firm at a particularly exciting stage of growth This is a Private Client Tax Senior Manager role designed for someone who wants influence, visibility and progression -without compromising balance or values. About You This role would suit a Private Client Tax Senior Manager who: Is ACA and/or CTA qualified Is already operating at Private Client Tax Senior Manager level Brings strong advisory capability (trusts essential; estates desirable) Is confident managing senior stakeholders and complex client relationships Has ambition to progress within a supportive, high?calibre environment Package £85,000 - £98,000 (depending on experience) 25 days' holiday + bank holidays Hybrid & flexible working Private medical insurance (eligibility applies) Life assurance, financial coaching & mortgage advice Strong pension and lifestyle benefits Clear, supported progression for Private Client Tax Senior Managers Firm Overview The firm is part of a Top 10 international group , combining a partner-led, relationship-driven ethos with the scale, stability and resource of a large organisation. Diversity, inclusion, flexibility and long-term career development are integral to how they operate. Interested? For a confidential conversation about this Private Client Tax Senior Manager - Family Office opportunity, please contact: Kate Green / . Early conversations are encouraged, given the seniority and profile of this hire. As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Jun 30, 2026
Full time
Private Client Tax Senior Manager - Family Office Top 10 Firm £85,000 - £98,000 + Benefits Central London / Hybrid I'm partnering with a Top 10 accountancy practice that's investing heavily in its Family Office offering and is now looking to appoint an exceptional Private Client Tax Senior Manager to join the team at a genuinely exciting point in its growth. This Private Client Tax Senior Manager role offers something rare in the current market: elite-level private client advisory work, a genuinely positive and inclusive culture, and a clear long-term future within a highly respected, partner-led firm. As a Private Client Tax Senior Manager , you'll work closely with Partners on complex matters for HNW/UHNW individuals, trustees, executors and family offices , while benefiting from the structure, brand and progression opportunities of a national Top 10 firm. The Opportunity - Private Client Tax Senior Manager This Private Client Tax Senior Manager position sits within a fast?growing Family Office team , advising on sophisticated UK and international private client matters. You'll take ownership of a high?quality portfolio and act as a trusted adviser, while also shaping the team's future through mentoring and business development. Typical Private Client Tax Senior Manager responsibilities include: Advising family offices, trusts, estates and HNW/UHNW individuals Leading on complex personal tax, trust and estate planning Portfolio oversight including billing, WIP and delivery standards Supporting Partners with advisory projects and strategic new work Coaching and developing Managers and Assistants Why this Private Client Tax Senior Manager role stands out True Family Office exposure without moving into a niche boutique A clearly defined pathway to Director / Partner Strong emphasis on advisory quality , not just chargeable hours Flexible and hybrid working fully embedded in the culture An award-winning, collaborative firm at a particularly exciting stage of growth This is a Private Client Tax Senior Manager role designed for someone who wants influence, visibility and progression -without compromising balance or values. About You This role would suit a Private Client Tax Senior Manager who: Is ACA and/or CTA qualified Is already operating at Private Client Tax Senior Manager level Brings strong advisory capability (trusts essential; estates desirable) Is confident managing senior stakeholders and complex client relationships Has ambition to progress within a supportive, high?calibre environment Package £85,000 - £98,000 (depending on experience) 25 days' holiday + bank holidays Hybrid & flexible working Private medical insurance (eligibility applies) Life assurance, financial coaching & mortgage advice Strong pension and lifestyle benefits Clear, supported progression for Private Client Tax Senior Managers Firm Overview The firm is part of a Top 10 international group , combining a partner-led, relationship-driven ethos with the scale, stability and resource of a large organisation. Diversity, inclusion, flexibility and long-term career development are integral to how they operate. Interested? For a confidential conversation about this Private Client Tax Senior Manager - Family Office opportunity, please contact: Kate Green / . Early conversations are encouraged, given the seniority and profile of this hire. As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Why Savers? Savers is one of the UK's fastest-growing discount retailers, with 520+ stores bringing great value and brilliant service to high streets nationwide. We're energetic, down-to-earth and all about people, helping our teams grow, develop and build real careers. No two days are the same here; you'll roll up your sleeves, make an impact and be part of a culture that genuinely cares. In 2026, Savers was certified as a Great place to Work for a third consecutive year, apply and find out why! Be part of something bigger! Savers is part of AS Watson Group, the worlds largest international health and beauty retailer operating over 17,000 O+O (Offline plus Online) stores under 12 retail brands in 30 markets, with over 130,000 employees worldwide. 12 Month FTC Here is the exciting bit A typical day in this role includes: If you're looking for a role where you can roll up your sleeves, make a real impact and learn loads along the way, this could be the perfect opportunity for you. You'll join our busy in-house Talent Acquisition team, supporting a fast-moving retail business and building brilliant skills that can help take your career far.You'll be part of our specialist Talent Acquisition team, right at the heart of the People team, helping us find brilliant people to lead our stores across the UK. Working closely with our Regional and Area Managers, you'll support the recruitment of our Assistant and Store Managers, making sure we attract great talent and give candidates a brilliant experience along the way.Delivering a smooth, supportive recruitment journey for our store management colleagues from start to finish, you will make a real difference to the future of our stores Key Responsibilities: Helping us find great people to manage our stores and look after our store teams from start to finish Posting our vacancies internally and externally to help attract brilliant talent Keeping candidates moving through our ATS and making sure they have a smooth, positive experience all the way through Coordinating and carrying out telephone interviews with candidates ensuring a great experience Organising interviews so everything runs smoothly and candidates feel well looked after Proactively sourcing candidates and showcasing Savers as a great employer Supporting new store openings by helping make sure roles are filled on time and teams are ready to go Being a friendly point of contact for candidates, answering questions and keeping them updated throughout the process Looking after recruitment inboxes and making sure questions and queries get to the right place Helping bring our employer brand to life and giving candidates a great experience from application through to onboarding Building positive relationships with managers and colleagues across the business Keeping recruitment reports and trackers up to date so we always have a clear picture Making sure offers and contracts are accurate and sent out quickly Following employment legislation and our internal processes to make sure everything is done the right way Support the Talent Acquisition Manager with project work as required Deliver training to Store/ Assistant Managers on our recruitment process This job is a good fit for you if you: You're excited to develop your career in Talent Acquisition in a fast-paced retail environment You may already work in Talent Acquisition or currently work in agency looking for your first internal role Take ownership and pride in their area of responsibility Like working towards targets and smashing KPI's Builds great working relationships based on trust, respect and considers others Regularly asks for feedback and uses it to improve and grow Always seek out fresh ways to work through technology and/or Ai that can boost the business and move things forward You're a team player who loves working together and building great relationships across the business Likes to suggest and support new ideas and ways of working, designed to improve the service we offer You love the Savers brand, stay positive when things get busy, and know what great looks like in a store team What you will need: You're organised, can juggle different tasks and feel comfortable working in a fast-paced environment You're a confident communicator who enjoys building relationships with lots of different people The ability to influence and confident speaking to senior level stakeholders Knowledgeable in the world of Talent Acquisition, recruitment trends and awareness of the wider market You've got a great eye for detail and always keep the candidate experience front of mind Confident using data to help make smart, practical decisions You're keen to build your confidence using AI tools and can think carefully about how to use them in the right way Be a team player and see every interaction as an opportunity to promote Savers as a great place to work
Jun 30, 2026
Contractor
Why Savers? Savers is one of the UK's fastest-growing discount retailers, with 520+ stores bringing great value and brilliant service to high streets nationwide. We're energetic, down-to-earth and all about people, helping our teams grow, develop and build real careers. No two days are the same here; you'll roll up your sleeves, make an impact and be part of a culture that genuinely cares. In 2026, Savers was certified as a Great place to Work for a third consecutive year, apply and find out why! Be part of something bigger! Savers is part of AS Watson Group, the worlds largest international health and beauty retailer operating over 17,000 O+O (Offline plus Online) stores under 12 retail brands in 30 markets, with over 130,000 employees worldwide. 12 Month FTC Here is the exciting bit A typical day in this role includes: If you're looking for a role where you can roll up your sleeves, make a real impact and learn loads along the way, this could be the perfect opportunity for you. You'll join our busy in-house Talent Acquisition team, supporting a fast-moving retail business and building brilliant skills that can help take your career far.You'll be part of our specialist Talent Acquisition team, right at the heart of the People team, helping us find brilliant people to lead our stores across the UK. Working closely with our Regional and Area Managers, you'll support the recruitment of our Assistant and Store Managers, making sure we attract great talent and give candidates a brilliant experience along the way.Delivering a smooth, supportive recruitment journey for our store management colleagues from start to finish, you will make a real difference to the future of our stores Key Responsibilities: Helping us find great people to manage our stores and look after our store teams from start to finish Posting our vacancies internally and externally to help attract brilliant talent Keeping candidates moving through our ATS and making sure they have a smooth, positive experience all the way through Coordinating and carrying out telephone interviews with candidates ensuring a great experience Organising interviews so everything runs smoothly and candidates feel well looked after Proactively sourcing candidates and showcasing Savers as a great employer Supporting new store openings by helping make sure roles are filled on time and teams are ready to go Being a friendly point of contact for candidates, answering questions and keeping them updated throughout the process Looking after recruitment inboxes and making sure questions and queries get to the right place Helping bring our employer brand to life and giving candidates a great experience from application through to onboarding Building positive relationships with managers and colleagues across the business Keeping recruitment reports and trackers up to date so we always have a clear picture Making sure offers and contracts are accurate and sent out quickly Following employment legislation and our internal processes to make sure everything is done the right way Support the Talent Acquisition Manager with project work as required Deliver training to Store/ Assistant Managers on our recruitment process This job is a good fit for you if you: You're excited to develop your career in Talent Acquisition in a fast-paced retail environment You may already work in Talent Acquisition or currently work in agency looking for your first internal role Take ownership and pride in their area of responsibility Like working towards targets and smashing KPI's Builds great working relationships based on trust, respect and considers others Regularly asks for feedback and uses it to improve and grow Always seek out fresh ways to work through technology and/or Ai that can boost the business and move things forward You're a team player who loves working together and building great relationships across the business Likes to suggest and support new ideas and ways of working, designed to improve the service we offer You love the Savers brand, stay positive when things get busy, and know what great looks like in a store team What you will need: You're organised, can juggle different tasks and feel comfortable working in a fast-paced environment You're a confident communicator who enjoys building relationships with lots of different people The ability to influence and confident speaking to senior level stakeholders Knowledgeable in the world of Talent Acquisition, recruitment trends and awareness of the wider market You've got a great eye for detail and always keep the candidate experience front of mind Confident using data to help make smart, practical decisions You're keen to build your confidence using AI tools and can think carefully about how to use them in the right way Be a team player and see every interaction as an opportunity to promote Savers as a great place to work
Assistant Service Manager - Birchington Full Time Supported Living Salary: £29,012 per annum (pro rata) + £1,200 Complexity Enhancement Lead with compassion. Inspire your team. Make a real difference. At Avenues, we're more than a workplace - we're a community. A place where people feel valued, supported and inspired to achieve great things together. We're looking for an experienced and motivated Assistant Service Manager to join our supported living service in Birchington . If you're currently an Assistant Manager, Deputy Manager, Team Leader or Supervisor within social care and are ready for your next challenge, we'd love to hear from you. About the service You'll be supporting three brothers with learning disabilities, autism and some behaviours of concern . The service can be challenging so we're looking for someone who can remain calm, compassionate and confident in those moments. Your ability to respond with patience, consistency and a positive, person-centered approach will make a real difference to the lives of the people we support and to the team around you. Flexibility is important too, as the role includes taking part in a management cover of Rota that may involve both day and night shifts. About the role Working alongside the Service Manager, you'll play a key role in the day-to-day running of the service, ensuring the people we support receive the highest quality care while developing and motivating a positive, high-performing team. You'll be a visible leader who enjoys working alongside your team, promoting best practice and creating a culture where everyone feels supported to succeed. Your responsibilities will include: Supporting the operational management of the service. Leading, coaching and developing the staff team. Delivering high-quality, person-centred support. Promoting independence while balancing positive risk-taking with safeguarding responsibilities. Supporting recruitment, induction, supervision and performance management. Managing budgets and financial processes alongside the Service Manager. Ensuring compliance with legislation, CQC standards, policies and best practice. Encouraging continuous improvement across the service. Participating in the on-call rota. Working pattern Flexibility is essential as this role includes: Early shifts: 7:00am - 3:00pm Late shifts: 3:00pm - 10:00pm A management cover rota, including occasional waking night shifts where required. Weekend working as part of your Practice Lead responsibilities. Participation in the on-call rota. About you You'll be someone who leads by example and brings energy, resilience and compassion to everything you do. You'll have: Experience in a supervisory or management role within social care. A strong background supporting people with learning disabilities and complex needs. Knowledge of current legislation, safeguarding and regulatory standards. Experience managing budgets and financial information. Excellent communication and leadership skills. The ability to motivate, coach and develop others. A positive, proactive and solution-focused approach. A full UK driving licence is desirable, although not essential, as it enables travel to the service and use of service vehicles. What you'll receive We believe great people deserve great support, so we offer: £29,012 per annum (pro rata) £1,200 annual Complexity Enhancement High-quality training and career development opportunities Paid enhanced DBS Flexible working Blue Light Card and Benefits website discounts Paid annual leave (pro rata) Contributory pension scheme with life assurance Free, confidential 24/7 health, wellbeing and counselling support Recommend a Friend scheme - earn up to £500 Ready to take the next step? If you're passionate about developing people, delivering exceptional support and making a genuine difference every day, we'd love to hear from you. Apply today and become part of a team where your leadership truly changes lives. Disability Confident As part of our commitment to the Disability Confident Scheme, candidates who declare a disability and meet the essential criteria for the role will be offered the opportunity to demonstrate their abilities at interview. Please note: We reserve the right to close this vacancy early if we receive a high volume of suitable applications, so we encourage you to apply as soon as possible.
Jun 30, 2026
Full time
Assistant Service Manager - Birchington Full Time Supported Living Salary: £29,012 per annum (pro rata) + £1,200 Complexity Enhancement Lead with compassion. Inspire your team. Make a real difference. At Avenues, we're more than a workplace - we're a community. A place where people feel valued, supported and inspired to achieve great things together. We're looking for an experienced and motivated Assistant Service Manager to join our supported living service in Birchington . If you're currently an Assistant Manager, Deputy Manager, Team Leader or Supervisor within social care and are ready for your next challenge, we'd love to hear from you. About the service You'll be supporting three brothers with learning disabilities, autism and some behaviours of concern . The service can be challenging so we're looking for someone who can remain calm, compassionate and confident in those moments. Your ability to respond with patience, consistency and a positive, person-centered approach will make a real difference to the lives of the people we support and to the team around you. Flexibility is important too, as the role includes taking part in a management cover of Rota that may involve both day and night shifts. About the role Working alongside the Service Manager, you'll play a key role in the day-to-day running of the service, ensuring the people we support receive the highest quality care while developing and motivating a positive, high-performing team. You'll be a visible leader who enjoys working alongside your team, promoting best practice and creating a culture where everyone feels supported to succeed. Your responsibilities will include: Supporting the operational management of the service. Leading, coaching and developing the staff team. Delivering high-quality, person-centred support. Promoting independence while balancing positive risk-taking with safeguarding responsibilities. Supporting recruitment, induction, supervision and performance management. Managing budgets and financial processes alongside the Service Manager. Ensuring compliance with legislation, CQC standards, policies and best practice. Encouraging continuous improvement across the service. Participating in the on-call rota. Working pattern Flexibility is essential as this role includes: Early shifts: 7:00am - 3:00pm Late shifts: 3:00pm - 10:00pm A management cover rota, including occasional waking night shifts where required. Weekend working as part of your Practice Lead responsibilities. Participation in the on-call rota. About you You'll be someone who leads by example and brings energy, resilience and compassion to everything you do. You'll have: Experience in a supervisory or management role within social care. A strong background supporting people with learning disabilities and complex needs. Knowledge of current legislation, safeguarding and regulatory standards. Experience managing budgets and financial information. Excellent communication and leadership skills. The ability to motivate, coach and develop others. A positive, proactive and solution-focused approach. A full UK driving licence is desirable, although not essential, as it enables travel to the service and use of service vehicles. What you'll receive We believe great people deserve great support, so we offer: £29,012 per annum (pro rata) £1,200 annual Complexity Enhancement High-quality training and career development opportunities Paid enhanced DBS Flexible working Blue Light Card and Benefits website discounts Paid annual leave (pro rata) Contributory pension scheme with life assurance Free, confidential 24/7 health, wellbeing and counselling support Recommend a Friend scheme - earn up to £500 Ready to take the next step? If you're passionate about developing people, delivering exceptional support and making a genuine difference every day, we'd love to hear from you. Apply today and become part of a team where your leadership truly changes lives. Disability Confident As part of our commitment to the Disability Confident Scheme, candidates who declare a disability and meet the essential criteria for the role will be offered the opportunity to demonstrate their abilities at interview. Please note: We reserve the right to close this vacancy early if we receive a high volume of suitable applications, so we encourage you to apply as soon as possible.
Junior Account Manager/Service/Account Liaison We are working with an established software and consultancy business seeking a professional, organised Junior Account Manager/Service/Account Liaison to support clients, coordinate service requests and help maintain strong service levels. You will act as a key client contact for additional work, enhancements and service changes, ensuring requests are managed within agreed costs, timelines and contractual arrangements. Key Responsibilities Act as first point of contact for client service requests, enhancements and changes. Manage change requests within agreed costs, timelines and SLAs. Draft and maintain Service Review documentation. Work with internal teams to support client service and identify opportunities. About You Experience dealing with internal and external clients. Confident communicator with strong active listening, written and verbal skills. Highly organised, tidy and able to work to deadlines. Analytical, quick to learn and comfortable handling confidential information. Good working knowledge of Microsoft Office, including Word, Excel and Project. Three good A Levels, ideally including Mathematics. Desirable Experience Experience communicating with stakeholders at different levels within a financial organisation. General IT literacy, including Internet usage and Microsoft Outlook. Knowledge of pensions, financial services or a regulated client environment. Superb supportive opportunity for a client-focused, organised and commercially aware individual looking to build your career in account support, service management and client liaison.
Jun 30, 2026
Full time
Junior Account Manager/Service/Account Liaison We are working with an established software and consultancy business seeking a professional, organised Junior Account Manager/Service/Account Liaison to support clients, coordinate service requests and help maintain strong service levels. You will act as a key client contact for additional work, enhancements and service changes, ensuring requests are managed within agreed costs, timelines and contractual arrangements. Key Responsibilities Act as first point of contact for client service requests, enhancements and changes. Manage change requests within agreed costs, timelines and SLAs. Draft and maintain Service Review documentation. Work with internal teams to support client service and identify opportunities. About You Experience dealing with internal and external clients. Confident communicator with strong active listening, written and verbal skills. Highly organised, tidy and able to work to deadlines. Analytical, quick to learn and comfortable handling confidential information. Good working knowledge of Microsoft Office, including Word, Excel and Project. Three good A Levels, ideally including Mathematics. Desirable Experience Experience communicating with stakeholders at different levels within a financial organisation. General IT literacy, including Internet usage and Microsoft Outlook. Knowledge of pensions, financial services or a regulated client environment. Superb supportive opportunity for a client-focused, organised and commercially aware individual looking to build your career in account support, service management and client liaison.
James Andrew Recruitment Solutions (JAR Solutions)
Vacancy: Sole Payroll Manager Surrey 0.5 hours FTE Permanent Our client - based in Surrey - is currently looking for a Sole Payroll Manager to join their central finance function on permanent part time basis. The role is 0.5 FTE - please note these hours will be split over the course of the month - to be decided with Line Manager. Start date: Dependent on notice period Salary: £35,000 (FTE) DBS: The organisation will take out an enhanced DBS for the successful candidate Duties will include (but not limited to): Process the end-to-end payroll function independently in a sole payroll capacity, ensuring accuracy, confidentiality, and compliance always Manage and complete one monthly payroll run consisting of approximately 70 permanent employees and 30 contract staff, consistently ensuring payroll was finalised and processed by the 28th of each month Act as the main point of contact for all pension-related matters, liaising directly with the pension provider, People's Partnership, to resolve queries and ensure accurate pension contributions and reporting Ensuring all payroll data was accurately input and maintained within the payroll system, including variable payments and deductions such as overtime, working hours, National Minimum Wage/National Living Wage calculations, SSP, SPP, SMP, court orders, and other statutory payments Maintain and update employee payroll records, ensuring all personal details, salary amendments, and contractual changes were processed accurately and in a timely manner Provide payroll expertise and advisory support to employees and clients, resolving complex payroll queries efficiently while delivering a high standard of customer service Ensuring full compliance with payroll legislation, HMRC requirements, and reporting obligations, maintaining accurate records and adhering to statutory deadlines Perform all routine payroll administration duties to support accurate payroll processing, compliance, and the timely delivery of employee payments each month Experience required: Sage Payroll system - Essential Background working in Higher Education - Desirable Experience running the end-to-end payroll in a sole capacity - Essential Rewards andBenefits : Leave & Flexibility: 28 days annual leave - including bank holidays on top 2 volunteering days per year Ticket to shows Free wellbeing days Any many more! Working hours Flexible working Please note, the client will need to agree on a set working pattern across the month for the hours to be worked Monday - Friday (Flexible hours) Hybrid working: This role can be on site one day per month Please note that you require recent experience to apply for this role. James Andrews is acting as an employment agency and business in relation to this role. At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion. Don't forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details
Jun 30, 2026
Full time
Vacancy: Sole Payroll Manager Surrey 0.5 hours FTE Permanent Our client - based in Surrey - is currently looking for a Sole Payroll Manager to join their central finance function on permanent part time basis. The role is 0.5 FTE - please note these hours will be split over the course of the month - to be decided with Line Manager. Start date: Dependent on notice period Salary: £35,000 (FTE) DBS: The organisation will take out an enhanced DBS for the successful candidate Duties will include (but not limited to): Process the end-to-end payroll function independently in a sole payroll capacity, ensuring accuracy, confidentiality, and compliance always Manage and complete one monthly payroll run consisting of approximately 70 permanent employees and 30 contract staff, consistently ensuring payroll was finalised and processed by the 28th of each month Act as the main point of contact for all pension-related matters, liaising directly with the pension provider, People's Partnership, to resolve queries and ensure accurate pension contributions and reporting Ensuring all payroll data was accurately input and maintained within the payroll system, including variable payments and deductions such as overtime, working hours, National Minimum Wage/National Living Wage calculations, SSP, SPP, SMP, court orders, and other statutory payments Maintain and update employee payroll records, ensuring all personal details, salary amendments, and contractual changes were processed accurately and in a timely manner Provide payroll expertise and advisory support to employees and clients, resolving complex payroll queries efficiently while delivering a high standard of customer service Ensuring full compliance with payroll legislation, HMRC requirements, and reporting obligations, maintaining accurate records and adhering to statutory deadlines Perform all routine payroll administration duties to support accurate payroll processing, compliance, and the timely delivery of employee payments each month Experience required: Sage Payroll system - Essential Background working in Higher Education - Desirable Experience running the end-to-end payroll in a sole capacity - Essential Rewards andBenefits : Leave & Flexibility: 28 days annual leave - including bank holidays on top 2 volunteering days per year Ticket to shows Free wellbeing days Any many more! Working hours Flexible working Please note, the client will need to agree on a set working pattern across the month for the hours to be worked Monday - Friday (Flexible hours) Hybrid working: This role can be on site one day per month Please note that you require recent experience to apply for this role. James Andrews is acting as an employment agency and business in relation to this role. At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion. Don't forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details
This client is a global law firm with 650 lawyers across their office network. The London office is a key component of their global platform, offering UK and U.S. legal advice to major international companies and financial institutions, entrepreneurs and investors while drawing upon the resources of their global network. They are looking for a bright and enthusiastic Pricing Manager, based in the London office to support the high-quality delivery of value-focused solutions in Europe. The ideal candidate is client-service oriented, analytically strong, and comfortable operating as a trusted advisor to partners and senior attorneys. Responsibilities Develop, negotiate, and implement custom fee arrangements that satisfy the client's business objectives while meeting firm strategic and financial requirements. Advise attorneys on value-based pricing strategy specific to key practice areas and industries, including guiding matters through the firm's pricing approval process as needed. Monitor matter performance against budgets and pricing assumptions; identify variances, escalate risks, and recommend corrective actions. Draft useful and actionable written deliverables for internal and external stakeholders including client-facing proposal language and financial summaries. Leverage technology, data analytics, and emerging AI-enabled tools to enhance matter planning, forecasting, reporting, and scalability. Provide research, data analysis, and project support for strategic initiatives and department-wide projects. Review fee arrangements, special provisions, and terms and conditions within client engagements to ensure compliance with firm-wide policies and procedures Document best practices, lessons learned, and process improvements to support continuous improvement across the Client Value function. Candidate Profile Bachelor's degree required; degree in Accounting, Finance, or Economics preferred. Minimum 6 years of professional experience required, including 4 years of experience in a similar role within a professional services firm. Corporate law firm experience preferred. Advanced proficiency in Excel including scenario modeling and data visualization required. Exceptional interpersonal and relationship-building skills. Must have the ability to interact effectively with firm clients, attorneys, and firm professional staff at all levels. Experience with legal and financial systems such as Aderant, Iridium, Clocktimizer, Foundation, HighQ, Smartsheet, Power BI, SSRS, or similar tools strongly preferred. Familiarity with timecard narratives and basic task code usage a plus. Ability to manage multiple tasks in a fast-paced, deadline-driven environment. Collaborative mindset with the ability to work independently and as part of a team. Important Notice It is Career Legal's policy, as a matter of courtesy, to respond to all applications within three working days. However, because of the volume of applications, we are sometimes unable to respond to individual candidates. If we have not contacted, you within three working days your application has been unsuccessful, and your details have not been retained. Please apply for any other position that you may see in the future. Thank you. Career Legal is a Recruitment Agency and is advertising this vacancy on behalf of one of its clients.
Jun 30, 2026
Full time
This client is a global law firm with 650 lawyers across their office network. The London office is a key component of their global platform, offering UK and U.S. legal advice to major international companies and financial institutions, entrepreneurs and investors while drawing upon the resources of their global network. They are looking for a bright and enthusiastic Pricing Manager, based in the London office to support the high-quality delivery of value-focused solutions in Europe. The ideal candidate is client-service oriented, analytically strong, and comfortable operating as a trusted advisor to partners and senior attorneys. Responsibilities Develop, negotiate, and implement custom fee arrangements that satisfy the client's business objectives while meeting firm strategic and financial requirements. Advise attorneys on value-based pricing strategy specific to key practice areas and industries, including guiding matters through the firm's pricing approval process as needed. Monitor matter performance against budgets and pricing assumptions; identify variances, escalate risks, and recommend corrective actions. Draft useful and actionable written deliverables for internal and external stakeholders including client-facing proposal language and financial summaries. Leverage technology, data analytics, and emerging AI-enabled tools to enhance matter planning, forecasting, reporting, and scalability. Provide research, data analysis, and project support for strategic initiatives and department-wide projects. Review fee arrangements, special provisions, and terms and conditions within client engagements to ensure compliance with firm-wide policies and procedures Document best practices, lessons learned, and process improvements to support continuous improvement across the Client Value function. Candidate Profile Bachelor's degree required; degree in Accounting, Finance, or Economics preferred. Minimum 6 years of professional experience required, including 4 years of experience in a similar role within a professional services firm. Corporate law firm experience preferred. Advanced proficiency in Excel including scenario modeling and data visualization required. Exceptional interpersonal and relationship-building skills. Must have the ability to interact effectively with firm clients, attorneys, and firm professional staff at all levels. Experience with legal and financial systems such as Aderant, Iridium, Clocktimizer, Foundation, HighQ, Smartsheet, Power BI, SSRS, or similar tools strongly preferred. Familiarity with timecard narratives and basic task code usage a plus. Ability to manage multiple tasks in a fast-paced, deadline-driven environment. Collaborative mindset with the ability to work independently and as part of a team. Important Notice It is Career Legal's policy, as a matter of courtesy, to respond to all applications within three working days. However, because of the volume of applications, we are sometimes unable to respond to individual candidates. If we have not contacted, you within three working days your application has been unsuccessful, and your details have not been retained. Please apply for any other position that you may see in the future. Thank you. Career Legal is a Recruitment Agency and is advertising this vacancy on behalf of one of its clients.
Employee Relations Lead - Job DescriptionYour new companyYou'll be joining a well-established, UK-based organisation undergoing significant transformation across its People & Operations function. With c.2,500 employees and a maturing HR operating model, the business is shifting from a historically entrepreneurial culture to a more sophisticated, well-governed environment. The People function is evolving quickly, with a strong focus on collaboration, capability uplift and modernising how ER, Advisory and People Operations work together.Your new roleAs the ER lead, you will play a pivotal role in shaping the organisation's approach to employee relations, moving it from reactive case handling to a proactive, early-intervention model. Sitting within the People & Ops remit, you will lead ER strategy, oversee complex cases and partner closely with the Senior ER Specialist, who focusses on policy, practice and manager capability.You'll support the People Hub with early-stage values and absence matters, while also taking ownership of senior-level ER cases that require expert judgement, calm decision-making and strong stakeholder management. This role sits one level below the SLT and offers significant influence across the wider People function.Key responsibilities Lead the organisation's ER agenda, shifting from reactive case management to proactive dispute resolution. Provide expert guidance on complex and sensitive ER matters, ensuring fair, consistent and legally compliant outcomes. Partner with the Senior ER Specialist to strengthen policy, practice and manager capability across the organisation. Support the People Hub with early-stage ER issues, including values-based concerns and absence management. Build constructive, trust-based relationships between managers and employees in a non-unionised environment. Bring structure, clarity and confidence to an emotionally demanding ER landscape, particularly during periods of organisational change. Collaborate with HR, L&D and People Operations to improve hand-off points and embed a joined-up approach. Contribute to the ongoing development of a maturing HR operating model. What you'll need to succeed Deep, specialist ER expertise with the ability to influence organisational thinking and drive cultural change. Strong judgement and the ability to operate confidently in ambiguous or sensitive situations. Experience managing complex ER cases and supporting early-intervention approaches. Ability to build strong relationships and coach managers to handle ER issues effectively. A calm, structured and pragmatic approach, with resilience in emotionally charged situations. Comfortable working in a non-unionised environment. Collaborative mindset and ability to work across People Ops, Advisory, Data and Systems teams. What you'll get in return upto £95,000 base salary Generous bonus and employer pension contribution Healthcare Hybrid working: 2 days per week in the office Opportunity to shape the future of ER within a maturing, well-governed organisation. A role with genuine influence, visibility and strategic impact. What you need to do nowIf you're ready to take the lead on ER strategy and help shape a modern, proactive approach to dispute resolution, apply today or contact your Hays consultant for a confidential discussion.What you need to do nowFlexible working options available. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or send it directly , or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Jun 30, 2026
Full time
Employee Relations Lead - Job DescriptionYour new companyYou'll be joining a well-established, UK-based organisation undergoing significant transformation across its People & Operations function. With c.2,500 employees and a maturing HR operating model, the business is shifting from a historically entrepreneurial culture to a more sophisticated, well-governed environment. The People function is evolving quickly, with a strong focus on collaboration, capability uplift and modernising how ER, Advisory and People Operations work together.Your new roleAs the ER lead, you will play a pivotal role in shaping the organisation's approach to employee relations, moving it from reactive case handling to a proactive, early-intervention model. Sitting within the People & Ops remit, you will lead ER strategy, oversee complex cases and partner closely with the Senior ER Specialist, who focusses on policy, practice and manager capability.You'll support the People Hub with early-stage values and absence matters, while also taking ownership of senior-level ER cases that require expert judgement, calm decision-making and strong stakeholder management. This role sits one level below the SLT and offers significant influence across the wider People function.Key responsibilities Lead the organisation's ER agenda, shifting from reactive case management to proactive dispute resolution. Provide expert guidance on complex and sensitive ER matters, ensuring fair, consistent and legally compliant outcomes. Partner with the Senior ER Specialist to strengthen policy, practice and manager capability across the organisation. Support the People Hub with early-stage ER issues, including values-based concerns and absence management. Build constructive, trust-based relationships between managers and employees in a non-unionised environment. Bring structure, clarity and confidence to an emotionally demanding ER landscape, particularly during periods of organisational change. Collaborate with HR, L&D and People Operations to improve hand-off points and embed a joined-up approach. Contribute to the ongoing development of a maturing HR operating model. What you'll need to succeed Deep, specialist ER expertise with the ability to influence organisational thinking and drive cultural change. Strong judgement and the ability to operate confidently in ambiguous or sensitive situations. Experience managing complex ER cases and supporting early-intervention approaches. Ability to build strong relationships and coach managers to handle ER issues effectively. A calm, structured and pragmatic approach, with resilience in emotionally charged situations. Comfortable working in a non-unionised environment. Collaborative mindset and ability to work across People Ops, Advisory, Data and Systems teams. What you'll get in return upto £95,000 base salary Generous bonus and employer pension contribution Healthcare Hybrid working: 2 days per week in the office Opportunity to shape the future of ER within a maturing, well-governed organisation. A role with genuine influence, visibility and strategic impact. What you need to do nowIf you're ready to take the lead on ER strategy and help shape a modern, proactive approach to dispute resolution, apply today or contact your Hays consultant for a confidential discussion.What you need to do nowFlexible working options available. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or send it directly , or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
An exciting opportunity has arisen for an experienced Compliance Advisory Manager to join a growing banking organisation, reporting directly to the Head of Compliance Oversight on 12-month fixed term contract. This role offers the chance to play a key part in maintaining a strong compliance culture while ensuring adherence to FCA, PRA and wider regulatory requirements across UK Retail and Corporate Banking operations. As Compliance Manager, you will provide expert regulatory guidance to business stakeholders, oversee regulatory reporting, support regulatory change initiatives, conduct horizon scanning, and assist in delivering the annual Compliance Plan. You will review policies, procedures, financial promotions, and governance frameworks, while supporting senior management, committees and regulatory engagement activities. The role also includes compliance monitoring, risk assessment, staff training, management information reporting and supporting cross-border business activities. Role: Banking Compliance manager, Regulatory Compliance Manager, Senior Compliance Officer, Banking Compliance Manager, Compliance & Risk Manager Salary: £75k-£80k Plus plus discretionary bonus and great benefits including 12.5% pension Location: Central London 1 day a week work from home We are seeking a proactive compliance professional with at least five years experience within a UK banking or financial services compliance function. You will possess strong knowledge of FCA and PRA regulations, governance, conduct risk, complaints handling, regulatory reporting and policy development. The ability to interpret complex regulations, influence stakeholders, manage multiple priorities and communicate effectively with senior leaders is essential. Sound like something you are keen to be involved in? CLICK APPLY and send through a copy of a CV.
Jun 30, 2026
Full time
An exciting opportunity has arisen for an experienced Compliance Advisory Manager to join a growing banking organisation, reporting directly to the Head of Compliance Oversight on 12-month fixed term contract. This role offers the chance to play a key part in maintaining a strong compliance culture while ensuring adherence to FCA, PRA and wider regulatory requirements across UK Retail and Corporate Banking operations. As Compliance Manager, you will provide expert regulatory guidance to business stakeholders, oversee regulatory reporting, support regulatory change initiatives, conduct horizon scanning, and assist in delivering the annual Compliance Plan. You will review policies, procedures, financial promotions, and governance frameworks, while supporting senior management, committees and regulatory engagement activities. The role also includes compliance monitoring, risk assessment, staff training, management information reporting and supporting cross-border business activities. Role: Banking Compliance manager, Regulatory Compliance Manager, Senior Compliance Officer, Banking Compliance Manager, Compliance & Risk Manager Salary: £75k-£80k Plus plus discretionary bonus and great benefits including 12.5% pension Location: Central London 1 day a week work from home We are seeking a proactive compliance professional with at least five years experience within a UK banking or financial services compliance function. You will possess strong knowledge of FCA and PRA regulations, governance, conduct risk, complaints handling, regulatory reporting and policy development. The ability to interpret complex regulations, influence stakeholders, manage multiple priorities and communicate effectively with senior leaders is essential. Sound like something you are keen to be involved in? CLICK APPLY and send through a copy of a CV.
Retail Supervisor Richmond, London Up to 31,000 + Benefits We are seeking a motivated and hands-on Supervisor to support the leadership of a fashion boutique in a high-performing store for a well-established, founder-led premium British retail brand. Located in Richmond this multi-brand boutique is Known for its carefully selected collection of contemporary fashion and accessories. This is a fantastic opportunity to play a key role in delivering strong weekly performance while contributing to a brand built on offering unique shopping experiences and timeless styles. The Role As Supervisor , you will support the manager in driving performance on the shopfloor, leading by example and ensuring the team delivers outstanding service. You will help create a high-energy, sales-driven environment, maintaining operational standards while acting as a role model for customer experience and team engagement. This is a high-density environment requiring energy, resilience, and strong commercial awareness. You will take ownership of the shopfloor during key trading periods and support the wider leadership team in delivering store success. Key Responsibilities Support the management team in motivating and developing a high-performing team Lead by example on the shopfloor, driving sales and delivering an exceptional customer experience Contribute to achieving key KPIs including UPT, ATV, and customer capture Maintain high standards of visual merchandising and overall store presentation Support day-to-day operations, including stock, replenishment, and general store tasks Take responsibility for the shopfloor during trading periods, ensuring smooth daily operations Provide guidance and support to team members, helping to build confidence and capability About You Experience in a Supervisor or senior sales role within a premium or service-led retail environment A hands-on team player who enjoys being on the shopfloor Passionate about delivering exceptional customer experiences Commercially aware, with a basic understanding of retail KPIs Resilient and adaptable in a fast-paced, high-volume environment Strong attention to detail in product presentation and store standards Has previous experience or a strong interest in digital marketing Positive, proactive, and confident in supporting and guiding others The Environment Founder-led business with strong values and clear direction Collaborative culture where ideas are encouraged and valued High trust with opportunities to take ownership Shopfloor-first approach focused on service, sales, and team engagement Inclusive, supportive, and professional team environment What's on Offer Up to 31,000 salary Fantastic commission scheme earning up to 500 per month 1,200 per year uniform allowance No late trading hours Opportunity to grow within a premium retail environment Work within a respected and established retail brand If you are an ambitious Supervisor looking to grow within a fast-paced retail environment, we would love to hear from you. BH36297
Jun 30, 2026
Full time
Retail Supervisor Richmond, London Up to 31,000 + Benefits We are seeking a motivated and hands-on Supervisor to support the leadership of a fashion boutique in a high-performing store for a well-established, founder-led premium British retail brand. Located in Richmond this multi-brand boutique is Known for its carefully selected collection of contemporary fashion and accessories. This is a fantastic opportunity to play a key role in delivering strong weekly performance while contributing to a brand built on offering unique shopping experiences and timeless styles. The Role As Supervisor , you will support the manager in driving performance on the shopfloor, leading by example and ensuring the team delivers outstanding service. You will help create a high-energy, sales-driven environment, maintaining operational standards while acting as a role model for customer experience and team engagement. This is a high-density environment requiring energy, resilience, and strong commercial awareness. You will take ownership of the shopfloor during key trading periods and support the wider leadership team in delivering store success. Key Responsibilities Support the management team in motivating and developing a high-performing team Lead by example on the shopfloor, driving sales and delivering an exceptional customer experience Contribute to achieving key KPIs including UPT, ATV, and customer capture Maintain high standards of visual merchandising and overall store presentation Support day-to-day operations, including stock, replenishment, and general store tasks Take responsibility for the shopfloor during trading periods, ensuring smooth daily operations Provide guidance and support to team members, helping to build confidence and capability About You Experience in a Supervisor or senior sales role within a premium or service-led retail environment A hands-on team player who enjoys being on the shopfloor Passionate about delivering exceptional customer experiences Commercially aware, with a basic understanding of retail KPIs Resilient and adaptable in a fast-paced, high-volume environment Strong attention to detail in product presentation and store standards Has previous experience or a strong interest in digital marketing Positive, proactive, and confident in supporting and guiding others The Environment Founder-led business with strong values and clear direction Collaborative culture where ideas are encouraged and valued High trust with opportunities to take ownership Shopfloor-first approach focused on service, sales, and team engagement Inclusive, supportive, and professional team environment What's on Offer Up to 31,000 salary Fantastic commission scheme earning up to 500 per month 1,200 per year uniform allowance No late trading hours Opportunity to grow within a premium retail environment Work within a respected and established retail brand If you are an ambitious Supervisor looking to grow within a fast-paced retail environment, we would love to hear from you. BH36297
