Store Manager Monmouth Up to £30,000 + Bonus Lead a High Performing Store Team in a Customer Focused Retail Environment We are recruiting for a Store Manager in Monmouth to join a successful and growing retail business. This is a brilliant opportunity for an experienced Store Manager, Branch Manager or Assistant Manager ready to take the next step in their retail leadership career. We are looking for a hands on Store Manager who leads from the front, builds strong team culture and consistently delivers strong commercial results. This is not a back office role. You will be visible on the shop floor, driving performance, standards and customer experience every day. What is on offer Salary up to £30,000 plus bonus Generous staff discount 28 days holiday including bank holidays Clear progression opportunities within retail leadership Supportive and people focused culture Opportunity to join a growing and stable business The Role As Store Manager, you will take full ownership of the store and be accountable for performance, people and standards. You will lead a motivated team and ensure the store delivers an outstanding customer experience every day. Key responsibilities include: Leading and developing a retail team to achieve sales targets and KPIs Driving store performance through strong commercial awareness and action planning Delivering exceptional customer experience across every part of the customer journey Managing stock control, deliveries and replenishment processes Maintaining high visual merchandising and presentation standards Coaching, training and developing team members to improve performance Supporting recruitment, onboarding and ongoing team development Managing daily store operations and compliance standards Creating a positive, engaged and high energy team environment About You To be successful in this Store Manager role, you will bring: Experience as a Store Manager, Branch Manager, Assistant Manager or retail supervisor ready to progress A proven track record of delivering sales growth and strong KPI performance Strong leadership skills with the ability to motivate and engage a team A hands on approach with a strong presence on the shop floor Excellent communication and organisational skills A proactive and positive attitude with strong problem solving ability A genuine passion for customer service and retail excellence Why Apply This Store Manager opportunity is ideal for someone who enjoys responsibility, thrives in a busy retail environment and wants to build a long term career in retail leadership. You will have the autonomy to run your store while being supported by a strong leadership team. If you are an ambitious Store Manager or retail leader looking for your next challenge in Monmouth, we would love to hear from you. Apply today and take the next step in your retail career.Zachary Daniels is a Niche, National & International Recruitment Consultancy BH36539
Jul 01, 2026
Full time
Store Manager Monmouth Up to £30,000 + Bonus Lead a High Performing Store Team in a Customer Focused Retail Environment We are recruiting for a Store Manager in Monmouth to join a successful and growing retail business. This is a brilliant opportunity for an experienced Store Manager, Branch Manager or Assistant Manager ready to take the next step in their retail leadership career. We are looking for a hands on Store Manager who leads from the front, builds strong team culture and consistently delivers strong commercial results. This is not a back office role. You will be visible on the shop floor, driving performance, standards and customer experience every day. What is on offer Salary up to £30,000 plus bonus Generous staff discount 28 days holiday including bank holidays Clear progression opportunities within retail leadership Supportive and people focused culture Opportunity to join a growing and stable business The Role As Store Manager, you will take full ownership of the store and be accountable for performance, people and standards. You will lead a motivated team and ensure the store delivers an outstanding customer experience every day. Key responsibilities include: Leading and developing a retail team to achieve sales targets and KPIs Driving store performance through strong commercial awareness and action planning Delivering exceptional customer experience across every part of the customer journey Managing stock control, deliveries and replenishment processes Maintaining high visual merchandising and presentation standards Coaching, training and developing team members to improve performance Supporting recruitment, onboarding and ongoing team development Managing daily store operations and compliance standards Creating a positive, engaged and high energy team environment About You To be successful in this Store Manager role, you will bring: Experience as a Store Manager, Branch Manager, Assistant Manager or retail supervisor ready to progress A proven track record of delivering sales growth and strong KPI performance Strong leadership skills with the ability to motivate and engage a team A hands on approach with a strong presence on the shop floor Excellent communication and organisational skills A proactive and positive attitude with strong problem solving ability A genuine passion for customer service and retail excellence Why Apply This Store Manager opportunity is ideal for someone who enjoys responsibility, thrives in a busy retail environment and wants to build a long term career in retail leadership. You will have the autonomy to run your store while being supported by a strong leadership team. If you are an ambitious Store Manager or retail leader looking for your next challenge in Monmouth, we would love to hear from you. Apply today and take the next step in your retail career.Zachary Daniels is a Niche, National & International Recruitment Consultancy BH36539
JOB 791d94d2 Sanctuary Personnel, an innovative and committed recruitment agency has a new permanent position available for a Assistant Team Manager within the Together For Families Team to work full time based in Reading. The salary for this permanent Assistant Team Manager job is up to £52,662 per annum. Main duties: Provide leadership and professional support to colleagues and other professionals in situations of high complexity. Apply extensive knowledge of practice, theory and legislation to enhance practice, procedures and policies, promote innovation, and introduce new ways of working from recognised sites of excellence. Make use of sophisticated, critical reasoning and both model and facilitate reflective and evidence-informed practice. Support and encourage professional decision-making in others, to enable assessment procedures to be used discerningly in response to the presenting needs. Maintain and provide expertise in specialist assessment and intervention and support to others to develop these skills. Model the effective assessment and management of risk in complex situations, across a range of situations, including positive risk taking situations. Provide professional leadership on safeguarding issues in collaboration with other senior members of the team. Provide support to resolve concerns about practice. Manage a defined team or area providing clear organisation, direction and development. Provide professional support, advice and/or supervision. Monitor and support the performance management and development of team members using a coaching approach, to support individual development and ensure that individuals contributions are maximised. Manage complaints where required, and verify assessments and authorise when appropriate. Promote positive working relationships in and across teams and with partners in statutory, voluntary and third sector organisations, using strategies for collaboration and arbitration. Contribute to and provide professional leadership of organisational change and development and address performance management issues that arise. Ensure that all staff in the team are adhering to the requirments of data quality legislation. When required, monitor, analyse and manage delegated budgets, funding and resources in accordance with council policies and procedures, or have indirect influence on wider service budget. Requirements of this Assistant Team Manager job: A social Work Qualification or equivalent. Understanding of relevant legislation. Continual professional development. Social Work England registered. Contact: This Assistant Team Manager job is advertised by Alex Moon; if you are interested in this position please click above to apply now. Due to the high volume of applications we receive, regretfully we are only able to respond to candidates who meet our clients' requirements. As a pioneer of diverse recruitment, Sanctuary Personnel is proud to encourage applicants from diverse backgrounds as our pool of candidates is very much reflective of the clients that candidates will support within their role. This very much played a significant in previously winning Best Candidate Care at the Recruiter Awards as well being a two-time finalist for the same award. Sanctuary takes great pride in building candidate and client relationships that promote Equality, Diversity and Inclusion (EDI). With recruitment consultants and all other employees undertaking annual online training on EDI and many other compliance training courses, Sanctuary is best placed to undertake a fair and thorough selection process. Reasonable Adjustments: If you consider yourself to have a disability or require any reasonable adjustment during the recruitment process or within the workplace, please highlight this at the earliest opportunity. With this information, we will provide appropriate support to you throughout the process and into your work placement.
Jul 01, 2026
Full time
JOB 791d94d2 Sanctuary Personnel, an innovative and committed recruitment agency has a new permanent position available for a Assistant Team Manager within the Together For Families Team to work full time based in Reading. The salary for this permanent Assistant Team Manager job is up to £52,662 per annum. Main duties: Provide leadership and professional support to colleagues and other professionals in situations of high complexity. Apply extensive knowledge of practice, theory and legislation to enhance practice, procedures and policies, promote innovation, and introduce new ways of working from recognised sites of excellence. Make use of sophisticated, critical reasoning and both model and facilitate reflective and evidence-informed practice. Support and encourage professional decision-making in others, to enable assessment procedures to be used discerningly in response to the presenting needs. Maintain and provide expertise in specialist assessment and intervention and support to others to develop these skills. Model the effective assessment and management of risk in complex situations, across a range of situations, including positive risk taking situations. Provide professional leadership on safeguarding issues in collaboration with other senior members of the team. Provide support to resolve concerns about practice. Manage a defined team or area providing clear organisation, direction and development. Provide professional support, advice and/or supervision. Monitor and support the performance management and development of team members using a coaching approach, to support individual development and ensure that individuals contributions are maximised. Manage complaints where required, and verify assessments and authorise when appropriate. Promote positive working relationships in and across teams and with partners in statutory, voluntary and third sector organisations, using strategies for collaboration and arbitration. Contribute to and provide professional leadership of organisational change and development and address performance management issues that arise. Ensure that all staff in the team are adhering to the requirments of data quality legislation. When required, monitor, analyse and manage delegated budgets, funding and resources in accordance with council policies and procedures, or have indirect influence on wider service budget. Requirements of this Assistant Team Manager job: A social Work Qualification or equivalent. Understanding of relevant legislation. Continual professional development. Social Work England registered. Contact: This Assistant Team Manager job is advertised by Alex Moon; if you are interested in this position please click above to apply now. Due to the high volume of applications we receive, regretfully we are only able to respond to candidates who meet our clients' requirements. As a pioneer of diverse recruitment, Sanctuary Personnel is proud to encourage applicants from diverse backgrounds as our pool of candidates is very much reflective of the clients that candidates will support within their role. This very much played a significant in previously winning Best Candidate Care at the Recruiter Awards as well being a two-time finalist for the same award. Sanctuary takes great pride in building candidate and client relationships that promote Equality, Diversity and Inclusion (EDI). With recruitment consultants and all other employees undertaking annual online training on EDI and many other compliance training courses, Sanctuary is best placed to undertake a fair and thorough selection process. Reasonable Adjustments: If you consider yourself to have a disability or require any reasonable adjustment during the recruitment process or within the workplace, please highlight this at the earliest opportunity. With this information, we will provide appropriate support to you throughout the process and into your work placement.
Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they're free to grow, lead, and innovate. You'll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you're not just improving clients' risk profiles, you're building trust. You'll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you're ready to bring your unique perspective to a place where your work truly matters; think of Gallagher. Overview Gallagher is a global leader in insurance brokerage, risk management, and consulting services. Our Chichester office, located in the heart of the town centre, is seeking a dedicated and dynamic Real Estate Assistant Underwriter to join our established and experienced team. This role offers an exciting opportunity to work closely with seasoned underwriters and provide exceptional services to our diverse clientele. As an Assistant Underwriter you will play a crucial role in supporting our Real Estate Underwriters in servicing their clients and ensuring their insurance needs are met with precision and care. How you'll make an impact Collaborative Partnership: Work in close collaboration with our Real Estate Underwriters to understand and deliver on the specific needs of our Real Estate clients. Your ability to work to multiple deadlines to support the team in maintaining high levels of customer satisfaction will be key to your success. Quote Provision: Assist the Real Estate Underwriters in carrying out various checks and updating the system including issuance of documentation for both new and renewal business. This requires a meticulous attention to detail to ensure accuracy and compliance with delegated authority guidelines. End-to-End Underwriting: Assist Underwriters in comprehensive underwriting activities, including fact-finding on client requirements, performing risk assessments, and providing tailored quotes. Your analytical skills and thorough understanding of risk management will be essential. Daily Assistance: Handle daily queries, confirm coverage with insurers, process policies, and follow up on outstanding documentation as needed. Your proactive approach will ensure smooth and efficient operations. Account Management: Manage all account-related queries and credit control matters, promptly addressing any concerns and escalating issues to account managers when necessary. Your organisational skills and attention to detail will help maintain client satisfaction and operational efficiency. About You Previous experience working with Property Owners/Real Estate insurance products gained in a broking, insurer or MGA environment. Holding or working towards one of the Chartered Insurance Institute Qualifications, Cert CII, Dip CII or ACII would be an advantage. Educated to GCSE standard or equivalent, with an intermediate knowledge of the commercial insurance industry. Previous experience in the insurance industry is crucial, as is having worked to targets within a regulated, measurable framework and achieved SLAs. Risk aware in handling customer information, 100% customer centric, focussed on the best possible outcome for our customers at all times. Due diligence and process driven to deadlines, task focused, results oriented and takes initiative when assisting team members! Outstanding communication and interpersonal skills, confident when building and maintaining rapport, strong planning and analytical skills with high accuracy and attention to detail. Proficient in MS office. Eligible to work in the UK. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x Income protection, we'll cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back-up family care And many more We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don't worry, we're here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with . If you'd prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
Jul 01, 2026
Full time
Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they're free to grow, lead, and innovate. You'll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you're not just improving clients' risk profiles, you're building trust. You'll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you're ready to bring your unique perspective to a place where your work truly matters; think of Gallagher. Overview Gallagher is a global leader in insurance brokerage, risk management, and consulting services. Our Chichester office, located in the heart of the town centre, is seeking a dedicated and dynamic Real Estate Assistant Underwriter to join our established and experienced team. This role offers an exciting opportunity to work closely with seasoned underwriters and provide exceptional services to our diverse clientele. As an Assistant Underwriter you will play a crucial role in supporting our Real Estate Underwriters in servicing their clients and ensuring their insurance needs are met with precision and care. How you'll make an impact Collaborative Partnership: Work in close collaboration with our Real Estate Underwriters to understand and deliver on the specific needs of our Real Estate clients. Your ability to work to multiple deadlines to support the team in maintaining high levels of customer satisfaction will be key to your success. Quote Provision: Assist the Real Estate Underwriters in carrying out various checks and updating the system including issuance of documentation for both new and renewal business. This requires a meticulous attention to detail to ensure accuracy and compliance with delegated authority guidelines. End-to-End Underwriting: Assist Underwriters in comprehensive underwriting activities, including fact-finding on client requirements, performing risk assessments, and providing tailored quotes. Your analytical skills and thorough understanding of risk management will be essential. Daily Assistance: Handle daily queries, confirm coverage with insurers, process policies, and follow up on outstanding documentation as needed. Your proactive approach will ensure smooth and efficient operations. Account Management: Manage all account-related queries and credit control matters, promptly addressing any concerns and escalating issues to account managers when necessary. Your organisational skills and attention to detail will help maintain client satisfaction and operational efficiency. About You Previous experience working with Property Owners/Real Estate insurance products gained in a broking, insurer or MGA environment. Holding or working towards one of the Chartered Insurance Institute Qualifications, Cert CII, Dip CII or ACII would be an advantage. Educated to GCSE standard or equivalent, with an intermediate knowledge of the commercial insurance industry. Previous experience in the insurance industry is crucial, as is having worked to targets within a regulated, measurable framework and achieved SLAs. Risk aware in handling customer information, 100% customer centric, focussed on the best possible outcome for our customers at all times. Due diligence and process driven to deadlines, task focused, results oriented and takes initiative when assisting team members! Outstanding communication and interpersonal skills, confident when building and maintaining rapport, strong planning and analytical skills with high accuracy and attention to detail. Proficient in MS office. Eligible to work in the UK. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x Income protection, we'll cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back-up family care And many more We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don't worry, we're here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with . If you'd prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
Introduction At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it's our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people's lives. It takes empathy, precision, and a strong sense of partnership-and that's exactly what you'll find here. We're a team of fast-paced fixers, empathetic experts, and outcomes drivers - people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you'll play a vital role in helping businesses and individuals move forward with confidence. Here, you'll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you're here, you're part of something bigger. You're part of a team that shows up, stands together, and leads with purpose. Overview We're seeking a skilled and motivated Solicitor Defendant Litigator to join our team. In this role, you'll manage a caseload of litigated Employers Liability (EL) and Public Liability (PL) claims for our Public Sector clients. You'll handle cases from issue to trial, including small, fast, and multi-track claims, while ensuring compliance with client service level agreements and key performance indicators (KPIs). This is an excellent opportunity for a qualified Solicitor or Chartered Legal Executive with experience in EL/PL litigation who is looking to make an impact in a collaborative and professional environment. How you'll make an impact Defend litigated EL/PL claims on behalf of large corporates, managing cases from issue to trial. Handle small, fast, and multi-track claims, providing support to Partners when required. Assess liability, set and maintain reserves, and investigate the merits of third-party claims. Negotiate with third parties, insurers, and solicitors via phone and correspondence to achieve the best outcomes for clients. Apply the Civil Procedure Rules and relevant Authorities to secure optimal results. Ensure full compliance with office protocols, client service level agreements, and KPIs for all handled claims. Maintain 100% data integrity on the office case management system. Delegate and supervise appropriate tasks to Claims Administration Assistants. Act as a technical and procedural referral point for others in the litigation team. Ensure compliance with financial transactions in line with client service level agreements, KPIs, and the Solicitors' Accounts Rules. About You You're a qualified Solicitor or Chartered Legal Executive. You have experience in EL/PL litigation and personal injury claims. You've worked in defence claims handling, ideally within an insurer or TPA environment. You're self-motivated, proactive, and able to work independently within a defined structure. You have strong communication skills and can work effectively with peers, managers, and clients. You're flexible and willing to accommodate unexpected situations, including working extra hours when required. You're eligible to work in the UK. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x Income protection, we'll cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back-up family care And many more We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don't worry, we're here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with . If you'd prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
Jul 01, 2026
Full time
Introduction At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it's our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people's lives. It takes empathy, precision, and a strong sense of partnership-and that's exactly what you'll find here. We're a team of fast-paced fixers, empathetic experts, and outcomes drivers - people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you'll play a vital role in helping businesses and individuals move forward with confidence. Here, you'll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you're here, you're part of something bigger. You're part of a team that shows up, stands together, and leads with purpose. Overview We're seeking a skilled and motivated Solicitor Defendant Litigator to join our team. In this role, you'll manage a caseload of litigated Employers Liability (EL) and Public Liability (PL) claims for our Public Sector clients. You'll handle cases from issue to trial, including small, fast, and multi-track claims, while ensuring compliance with client service level agreements and key performance indicators (KPIs). This is an excellent opportunity for a qualified Solicitor or Chartered Legal Executive with experience in EL/PL litigation who is looking to make an impact in a collaborative and professional environment. How you'll make an impact Defend litigated EL/PL claims on behalf of large corporates, managing cases from issue to trial. Handle small, fast, and multi-track claims, providing support to Partners when required. Assess liability, set and maintain reserves, and investigate the merits of third-party claims. Negotiate with third parties, insurers, and solicitors via phone and correspondence to achieve the best outcomes for clients. Apply the Civil Procedure Rules and relevant Authorities to secure optimal results. Ensure full compliance with office protocols, client service level agreements, and KPIs for all handled claims. Maintain 100% data integrity on the office case management system. Delegate and supervise appropriate tasks to Claims Administration Assistants. Act as a technical and procedural referral point for others in the litigation team. Ensure compliance with financial transactions in line with client service level agreements, KPIs, and the Solicitors' Accounts Rules. About You You're a qualified Solicitor or Chartered Legal Executive. You have experience in EL/PL litigation and personal injury claims. You've worked in defence claims handling, ideally within an insurer or TPA environment. You're self-motivated, proactive, and able to work independently within a defined structure. You have strong communication skills and can work effectively with peers, managers, and clients. You're flexible and willing to accommodate unexpected situations, including working extra hours when required. You're eligible to work in the UK. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x Income protection, we'll cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back-up family care And many more We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don't worry, we're here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with . If you'd prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
Accounts Assistant Accounts Assistant - Croydon/Hybrid - Excellent benefits and Progression Are you a recent finance / accounting grad looking for work within a successful accounting function? Are you looking for permanent work in the Croydon area with a leading company? Are you looking for an employer that can catalyst your accounting career? Come and join an Award-Winning accounting Team! We are seeking a highly professional and motivated Accounts Assistant to be based in our clients modern UK accounting HQ in Croydon. They have been recognised as a "Great Place to Work UK" and are passionate about developing our employees. This role offers unrivalled training and clear internal progression pathways, including generous financial study support (AAT, ACCA, CIMA). Working with genuinely supportive colleagues in a great office environment, you will take ownership of a critical part of the financial cycle, managing client accounts to the highest standards of accuracy and compliance. This is more than a job; it's a launchpad for your accounting career. Leading brand company voted "great places to work UK" Extensive training and progression Hybrid / Flexible working (after probation) Full training provided Excellent office environment / team Lots of internal progression opportunity Duties Include: Year-End Preparation: Take responsibility for a defined portfolio of accounts, ensuring all necessary documentation is compiled for external audit within strict deadlines. This includes the accurate preparation of statutory accounts and associated tax affairs. Journal Entries & Adjustments: Process all end-of-year adjustments, including transfers for long-term reserve funds (sinking funds) and ensuring accurate ledger balances before final accounts are produced. Balance Sheet Integrity: Regularly reconcile expenditure within the accounting system Surplus/Deficit Calculations: Calculate and process the final year-end balancing amount (surplus or deficit) for specific funds, issuing corresponding invoices (demands) or credit notes as required. Audit Management: Act as a key point of contact, coordinating with external auditors and internal managers Query Handling: Efficiently manage and resolve accounting queries from internal managers and external third parties Compliance Support: Assist with the preparation and documentation of key financial notices Experience needed: Proven experience in a dedicated Accounts Assistant, Finance Assistant, or Assistant Accountant role Solid knowledge of double-entry bookkeeping and the full transnational accounting cycle (from invoice processing through to trial balance). Experience with monthly and year-end procedures, including preparing for audit, drafting journal adjustments, and performing balance sheet reconciliations (e.g., bank, accruals, prepayments). High level of proficiency in using standard accounting/ERP software (e.g., Sage, Xero, SAP, Oracle) and advanced Excel skills (VLOOKUPs, pivot tables) for data analysis and reporting. Experience in a role requiring strict adherence to regulatory compliance and meeting tight deadlines for financial reporting or audit submission. Keen to learn new skills, develop and progress within accounting Local to the Croydon area or within a reasonable commuting distance For further details, please apply today Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Jul 01, 2026
Full time
Accounts Assistant Accounts Assistant - Croydon/Hybrid - Excellent benefits and Progression Are you a recent finance / accounting grad looking for work within a successful accounting function? Are you looking for permanent work in the Croydon area with a leading company? Are you looking for an employer that can catalyst your accounting career? Come and join an Award-Winning accounting Team! We are seeking a highly professional and motivated Accounts Assistant to be based in our clients modern UK accounting HQ in Croydon. They have been recognised as a "Great Place to Work UK" and are passionate about developing our employees. This role offers unrivalled training and clear internal progression pathways, including generous financial study support (AAT, ACCA, CIMA). Working with genuinely supportive colleagues in a great office environment, you will take ownership of a critical part of the financial cycle, managing client accounts to the highest standards of accuracy and compliance. This is more than a job; it's a launchpad for your accounting career. Leading brand company voted "great places to work UK" Extensive training and progression Hybrid / Flexible working (after probation) Full training provided Excellent office environment / team Lots of internal progression opportunity Duties Include: Year-End Preparation: Take responsibility for a defined portfolio of accounts, ensuring all necessary documentation is compiled for external audit within strict deadlines. This includes the accurate preparation of statutory accounts and associated tax affairs. Journal Entries & Adjustments: Process all end-of-year adjustments, including transfers for long-term reserve funds (sinking funds) and ensuring accurate ledger balances before final accounts are produced. Balance Sheet Integrity: Regularly reconcile expenditure within the accounting system Surplus/Deficit Calculations: Calculate and process the final year-end balancing amount (surplus or deficit) for specific funds, issuing corresponding invoices (demands) or credit notes as required. Audit Management: Act as a key point of contact, coordinating with external auditors and internal managers Query Handling: Efficiently manage and resolve accounting queries from internal managers and external third parties Compliance Support: Assist with the preparation and documentation of key financial notices Experience needed: Proven experience in a dedicated Accounts Assistant, Finance Assistant, or Assistant Accountant role Solid knowledge of double-entry bookkeeping and the full transnational accounting cycle (from invoice processing through to trial balance). Experience with monthly and year-end procedures, including preparing for audit, drafting journal adjustments, and performing balance sheet reconciliations (e.g., bank, accruals, prepayments). High level of proficiency in using standard accounting/ERP software (e.g., Sage, Xero, SAP, Oracle) and advanced Excel skills (VLOOKUPs, pivot tables) for data analysis and reporting. Experience in a role requiring strict adherence to regulatory compliance and meeting tight deadlines for financial reporting or audit submission. Keen to learn new skills, develop and progress within accounting Local to the Croydon area or within a reasonable commuting distance For further details, please apply today Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Production Shift Manager Location: Princes Risborough Hours: Monday - Thursday: 06:30 - 16:45 Friday: 06:30 - 12:30 The Opportunity We are seeking an experienced and hands-on Production Shift Manager to join our bespoke manufacturing operation in Princes Risborough. This is an exciting opportunity to join a business renowned for quality craftsmanship, where you'll play a key role in leading production teams, driving performance, and ensuring every product leaving the factory meets the highest standards. Working closely with the Production Manager, you'll take ownership of daily production activities, support and develop production teams, and help drive continuous improvement across the manufacturing operation. This role would suit an ambitious Production Supervisor, Team Leader, Assistant Production Manager, or existing Shift Manager looking to further develop their career within a quality-focused manufacturing environment. Key Responsibilities Production Management Lead daily production activities to ensure customer orders are completed safely, efficiently, and on time. Support production planning and scheduling to meet business demands and delivery targets. Monitor workflow and production performance, taking proactive action to resolve issues and minimise downtime. Ensure effective utilisation of labour, materials, machinery, and workspace. Drive productivity while maintaining exceptional quality standards. Quality & Continuous Improvement Ensure products are manufactured to the highest standards of quality and craftsmanship. Conduct regular quality checks throughout the production process. Investigate and resolve quality issues, implementing corrective actions where required. Identify opportunities to improve efficiency, reduce waste, and enhance operational performance. Support continuous improvement initiatives across the factory. Team Leadership Lead, motivate, and support production teams on a day-to-day basis. Promote a positive culture focused on teamwork, accountability, and pride in workmanship. Assist with employee training, onboarding, and skills development. Monitor attendance, productivity, and performance standards. Provide coaching and support to help individuals and teams achieve their full potential. Health & Safety Ensure all activities are carried out in accordance with health and safety policies and procedures. Maintain high standards of housekeeping and workplace organisation. Promote a safe working environment and lead by example on the shop floor. Operational Support Support the Production Manager in delivering operational objectives and business improvements. Act as deputy for the Production Manager when required. Assist with projects aimed at improving productivity, quality, and employee engagement. About You We're looking for a proactive and engaging leader who enjoys being visible on the shop floor and leading from the front. You will have: Previous experience in a Production Supervisor, Team Leader, Shift Manager, Assistant Production Manager, or similar manufacturing leadership role. Strong understanding of manufacturing processes and production workflows. Excellent people management and communication skills. A hands-on approach with a passion for quality and operational excellence. Strong problem-solving and organisational abilities. Experience working within a bespoke, craft, furniture, upholstery, mattress, textile, or similar manufacturing environment would be advantageous. Good understanding of health and safety within a manufacturing setting. Key Performance Indicators Success in this role will be measured through: On-time completion of production orders. Achievement of production schedules and delivery targets. Reduction in defects, rework, and material waste. Quality performance and customer satisfaction. Labour utilisation and productivity improvements. Team attendance, engagement, and retention. Health and safety compliance. Why Join Us? Join a well-established and respected manufacturer. Be part of a business that takes pride in quality craftsmanship. Opportunity to influence and improve production performance. Supportive management team and positive working culture. Early finish every Friday. Genuine opportunity for career progression and personal development. If you're a motivated manufacturing leader looking for your next challenge, we'd love to hear from you.
Jul 01, 2026
Full time
Production Shift Manager Location: Princes Risborough Hours: Monday - Thursday: 06:30 - 16:45 Friday: 06:30 - 12:30 The Opportunity We are seeking an experienced and hands-on Production Shift Manager to join our bespoke manufacturing operation in Princes Risborough. This is an exciting opportunity to join a business renowned for quality craftsmanship, where you'll play a key role in leading production teams, driving performance, and ensuring every product leaving the factory meets the highest standards. Working closely with the Production Manager, you'll take ownership of daily production activities, support and develop production teams, and help drive continuous improvement across the manufacturing operation. This role would suit an ambitious Production Supervisor, Team Leader, Assistant Production Manager, or existing Shift Manager looking to further develop their career within a quality-focused manufacturing environment. Key Responsibilities Production Management Lead daily production activities to ensure customer orders are completed safely, efficiently, and on time. Support production planning and scheduling to meet business demands and delivery targets. Monitor workflow and production performance, taking proactive action to resolve issues and minimise downtime. Ensure effective utilisation of labour, materials, machinery, and workspace. Drive productivity while maintaining exceptional quality standards. Quality & Continuous Improvement Ensure products are manufactured to the highest standards of quality and craftsmanship. Conduct regular quality checks throughout the production process. Investigate and resolve quality issues, implementing corrective actions where required. Identify opportunities to improve efficiency, reduce waste, and enhance operational performance. Support continuous improvement initiatives across the factory. Team Leadership Lead, motivate, and support production teams on a day-to-day basis. Promote a positive culture focused on teamwork, accountability, and pride in workmanship. Assist with employee training, onboarding, and skills development. Monitor attendance, productivity, and performance standards. Provide coaching and support to help individuals and teams achieve their full potential. Health & Safety Ensure all activities are carried out in accordance with health and safety policies and procedures. Maintain high standards of housekeeping and workplace organisation. Promote a safe working environment and lead by example on the shop floor. Operational Support Support the Production Manager in delivering operational objectives and business improvements. Act as deputy for the Production Manager when required. Assist with projects aimed at improving productivity, quality, and employee engagement. About You We're looking for a proactive and engaging leader who enjoys being visible on the shop floor and leading from the front. You will have: Previous experience in a Production Supervisor, Team Leader, Shift Manager, Assistant Production Manager, or similar manufacturing leadership role. Strong understanding of manufacturing processes and production workflows. Excellent people management and communication skills. A hands-on approach with a passion for quality and operational excellence. Strong problem-solving and organisational abilities. Experience working within a bespoke, craft, furniture, upholstery, mattress, textile, or similar manufacturing environment would be advantageous. Good understanding of health and safety within a manufacturing setting. Key Performance Indicators Success in this role will be measured through: On-time completion of production orders. Achievement of production schedules and delivery targets. Reduction in defects, rework, and material waste. Quality performance and customer satisfaction. Labour utilisation and productivity improvements. Team attendance, engagement, and retention. Health and safety compliance. Why Join Us? Join a well-established and respected manufacturer. Be part of a business that takes pride in quality craftsmanship. Opportunity to influence and improve production performance. Supportive management team and positive working culture. Early finish every Friday. Genuine opportunity for career progression and personal development. If you're a motivated manufacturing leader looking for your next challenge, we'd love to hear from you.
Location: Hours: 40 hours per week, Monday to Friday - 8:30am to 5:30pm (occasional work out of normal business hours) Who are we? NewFlex operates a rapidly expanding and diverse nationwide network of business centres offering flexible workspaces to entrepreneurs and businesses. We give our Customers the flexibility, independence, 'Freedom at Work', and support to create, grow and enjoy running their businesses in our centres.We've been going from strength to strength for 25 years to cement our position as 'The Property Manager for the New Economy'. We're currently experiencing a sensational period of growth as the flexible officing revolution continues to disrupt the traditional office market. Our unique Client management model connects building owners (Clients) with occupiers (Customers) to generate cash from underutilised office space in all types of buildings from Aberdeen to Brighton. NewFlex is creating a positive alternative in the business centre market. What will you do? The Centre Executive is accountable for the effective operation, revenue growth, and customer satisfaction within the centre. Acting in a supervisory capacity to Centre Operations Assistants, this role is dedicated to ensuring an exceptional customer experience, seamless day-to-day operations, and successful sales initiatives. Working closely with the Commercial Sales Executive, the Centre Executive plays a pivotal role in the centre's commercial performance and achievement of key performance indicators (KPIs), with a strong focus on revenue generation beyond fixed office space. We want someone exceptional who can focus on: Customer Service & Customer Relations • Provide exceptional customer service, ensuring high levels of satisfaction and retention.• Conduct professional, welcoming tours, managing the process from initial engagement through to successful negotiations to secure new business.• Cultivate strong customer relationships through regular communication, events and proactive service.• Promptly resolve customer complaints, striving to exceed satisfaction expectations. Operations Management • Oversee the daily operations of the centre, including opening, closing, and upholding service and cleanliness standards.• Ensure health and safety compliance, maintaining necessary certifications and addressing issues promptly.• Manage facility requirements, including repairs and routine maintenance, to maintain an inviting environment. Sales and KPI Target Leadership • Assist the Commercial Sales Executive by driving sales efforts within the centre to achieve monthly and quarterly revenue and occupancy targets.• Manage the performance and sales activity of revenue sources beyond fixed office space ("fast cash").• Implement targeted sales strategies to achieve KPIs for fast cash and maximise revenue opportunities.• Track, analyse, and report sales and operational performance and KPIs to the Commercial Sales Executive, continually identifying opportunities for improvement.• Partner with marketing to execute local campaigns focused on co-working and M&E, increasing visibility, demand, and community engagement. Supervisory Role to Centre Operations Assistants • Provide daily guidance, support, and supervision to Centre Operations Assistants, ensuring adherence to performance expectations.• Conduct regular one-on-one meetings and team discussions to address queries, set priorities, and encourage engagement.• Manage onboarding, training, and ongoing development of Centre Operations Assistants, promoting high-quality customer service and operational efficiency.• Conduct performance reviews, provide constructive feedback, and implement improvement plans as needed.• Oversee team schedules, ensuring adequate coverage and effective workload management. Knowledge/Experience • Proficiency in Microsoft Office 365 (Word, Excel, Outlook) and CRM software. Qualifications • Minimum Grade C in English and Math's (or equivalent) Key skills/behaviours required for this role: • Strong commercial and sales acumen with a proven record in revenue generation within a customer-facing environment.• Demonstrated experience in customer service management, facility operations, or a similar supervisory role. What will we offer you? • £35,000 to £40,000 per annum• 33 days Annual Leave (including Bank Holidays)• Birthday Off• Volunteering Days • Discounted Private Medical Insurance Cover• Life Assurance• Income Protection Insurance• Payroll Giving• Cycle Scheme• NEST Pension Scheme• Employee Assistance Programme• Annual Flu Jabs• Eye Tests• Training Support Package• Enhanced Maternity, Adoption, Shared Parental and Paternity Pay• Annual Professional Membership SubscriptionNewFlex is an equal opportunities employer.This vacancy will close once we have filled all available interview slots. We therefore highly recommend early applications.REF-
Jul 01, 2026
Full time
Location: Hours: 40 hours per week, Monday to Friday - 8:30am to 5:30pm (occasional work out of normal business hours) Who are we? NewFlex operates a rapidly expanding and diverse nationwide network of business centres offering flexible workspaces to entrepreneurs and businesses. We give our Customers the flexibility, independence, 'Freedom at Work', and support to create, grow and enjoy running their businesses in our centres.We've been going from strength to strength for 25 years to cement our position as 'The Property Manager for the New Economy'. We're currently experiencing a sensational period of growth as the flexible officing revolution continues to disrupt the traditional office market. Our unique Client management model connects building owners (Clients) with occupiers (Customers) to generate cash from underutilised office space in all types of buildings from Aberdeen to Brighton. NewFlex is creating a positive alternative in the business centre market. What will you do? The Centre Executive is accountable for the effective operation, revenue growth, and customer satisfaction within the centre. Acting in a supervisory capacity to Centre Operations Assistants, this role is dedicated to ensuring an exceptional customer experience, seamless day-to-day operations, and successful sales initiatives. Working closely with the Commercial Sales Executive, the Centre Executive plays a pivotal role in the centre's commercial performance and achievement of key performance indicators (KPIs), with a strong focus on revenue generation beyond fixed office space. We want someone exceptional who can focus on: Customer Service & Customer Relations • Provide exceptional customer service, ensuring high levels of satisfaction and retention.• Conduct professional, welcoming tours, managing the process from initial engagement through to successful negotiations to secure new business.• Cultivate strong customer relationships through regular communication, events and proactive service.• Promptly resolve customer complaints, striving to exceed satisfaction expectations. Operations Management • Oversee the daily operations of the centre, including opening, closing, and upholding service and cleanliness standards.• Ensure health and safety compliance, maintaining necessary certifications and addressing issues promptly.• Manage facility requirements, including repairs and routine maintenance, to maintain an inviting environment. Sales and KPI Target Leadership • Assist the Commercial Sales Executive by driving sales efforts within the centre to achieve monthly and quarterly revenue and occupancy targets.• Manage the performance and sales activity of revenue sources beyond fixed office space ("fast cash").• Implement targeted sales strategies to achieve KPIs for fast cash and maximise revenue opportunities.• Track, analyse, and report sales and operational performance and KPIs to the Commercial Sales Executive, continually identifying opportunities for improvement.• Partner with marketing to execute local campaigns focused on co-working and M&E, increasing visibility, demand, and community engagement. Supervisory Role to Centre Operations Assistants • Provide daily guidance, support, and supervision to Centre Operations Assistants, ensuring adherence to performance expectations.• Conduct regular one-on-one meetings and team discussions to address queries, set priorities, and encourage engagement.• Manage onboarding, training, and ongoing development of Centre Operations Assistants, promoting high-quality customer service and operational efficiency.• Conduct performance reviews, provide constructive feedback, and implement improvement plans as needed.• Oversee team schedules, ensuring adequate coverage and effective workload management. Knowledge/Experience • Proficiency in Microsoft Office 365 (Word, Excel, Outlook) and CRM software. Qualifications • Minimum Grade C in English and Math's (or equivalent) Key skills/behaviours required for this role: • Strong commercial and sales acumen with a proven record in revenue generation within a customer-facing environment.• Demonstrated experience in customer service management, facility operations, or a similar supervisory role. What will we offer you? • £35,000 to £40,000 per annum• 33 days Annual Leave (including Bank Holidays)• Birthday Off• Volunteering Days • Discounted Private Medical Insurance Cover• Life Assurance• Income Protection Insurance• Payroll Giving• Cycle Scheme• NEST Pension Scheme• Employee Assistance Programme• Annual Flu Jabs• Eye Tests• Training Support Package• Enhanced Maternity, Adoption, Shared Parental and Paternity Pay• Annual Professional Membership SubscriptionNewFlex is an equal opportunities employer.This vacancy will close once we have filled all available interview slots. We therefore highly recommend early applications.REF-
Assistant Building Manager Bromley-by-bow Monday-Friday, 9:00-5:30 35k The purpose of the role is to assist and support in all areas of the operational business, providing excellent support and administration service to the Building Manager, as well as liaising with external customers and contractors, stakeholders, and other internal teams. To complete a range of ad-hoc support and administrative tasks as well as offering suggestions to continually improve the business and the service we offer. Job requirements Essential Knowledge of real estate and a commitment to learn more. Excellent organisational skills. Excellent written and oral communication skills and telephone manner. Excellent IT skills - Microsoft Excel, PowerPoint, Outlook & Word. Experience of managing conflicting priorities in a busy office environment. Take responsibility for your own learning and development. Good time management. Able to communicate effectively and clearly in writing and verbally, including drafting correspondence and documents. Actively embrace and work within the Company Values. Take responsibility for your own learning and development Able to show an understanding of and commitment to good customer care and property services. Self-motivated, with high energy and enthusiasm Demonstrable experience of taking responsibility for own actions and development opportunities, maintaining high levels of integrity. Commitment to equality, diversity, and mutual respect; accepting differences and treating everyone fairly. Desirable Proven administrative experience of working in the private rented sector. Knowledge and experience of using Qube. Key Tasks Support the Building Manager and leasing administration team. Support the Lease & contract coordinator with deal sheets during busier periods and launches of new assets. Support the Lease & contract coordinator with onboarding of all new deals and renewals on referencing system and relevant databases. Support the Lease & contract coordinator with ensuring all customers pay holding fee, subject to exemptions pre-approved by Management during busier periods and launches of new assets. Assist and ensure, all referencing is completed in a timely manner. Assist and ensure, all pre move in checklists and check out lists have been adhered to. Ensuring customers who have opted for Reposit are eligible subject to results from referencing process and/or upfront payments. If no longer eligible, informing the Building Manager to communicate this to the prospective customer. Take calls and email enquiries from prospective tenants and book in viewings. Undertake in-person viewings. Dealing with ad-hoc renters enquiries via phone, email, or portal reporting. Instructing reactive maintenance works reported by renters on FixFlo system and keep tenants updated on progress of works. Liaising with contractors on day-to-day maintenance issues to ensure works are undertaken in a timely manner and to standard required. Assist Building Manager in chasing renewals for existing tenants. Use inventory hive system to undertake check-in and check-out inspections and liaise with. Building Manager on dilapidation works identified. Assist Building Manager with instructing and managing end of tenancy works. Undertake tenant move ins as and when required. Liaise with contractors on any PPM works instructed by Building Manager. General cover for Residents hosts as and when required. General Responsibilities Act at all times in line with the Company Values, integrating these into all work practices. Participate in team, departmental and corporate project and planning processes as required. To observe the highest possible standards in relation to customer confidentiality and in compliance with Data Protection legislation. To act as an ambassador for them in your conduct during working hours and in all contact with customers and third parties connected with the business. Support the Marketing Team to implement engaging community building events for residents To undertake any other duties as are reasonably requested from time to time. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jul 01, 2026
Full time
Assistant Building Manager Bromley-by-bow Monday-Friday, 9:00-5:30 35k The purpose of the role is to assist and support in all areas of the operational business, providing excellent support and administration service to the Building Manager, as well as liaising with external customers and contractors, stakeholders, and other internal teams. To complete a range of ad-hoc support and administrative tasks as well as offering suggestions to continually improve the business and the service we offer. Job requirements Essential Knowledge of real estate and a commitment to learn more. Excellent organisational skills. Excellent written and oral communication skills and telephone manner. Excellent IT skills - Microsoft Excel, PowerPoint, Outlook & Word. Experience of managing conflicting priorities in a busy office environment. Take responsibility for your own learning and development. Good time management. Able to communicate effectively and clearly in writing and verbally, including drafting correspondence and documents. Actively embrace and work within the Company Values. Take responsibility for your own learning and development Able to show an understanding of and commitment to good customer care and property services. Self-motivated, with high energy and enthusiasm Demonstrable experience of taking responsibility for own actions and development opportunities, maintaining high levels of integrity. Commitment to equality, diversity, and mutual respect; accepting differences and treating everyone fairly. Desirable Proven administrative experience of working in the private rented sector. Knowledge and experience of using Qube. Key Tasks Support the Building Manager and leasing administration team. Support the Lease & contract coordinator with deal sheets during busier periods and launches of new assets. Support the Lease & contract coordinator with onboarding of all new deals and renewals on referencing system and relevant databases. Support the Lease & contract coordinator with ensuring all customers pay holding fee, subject to exemptions pre-approved by Management during busier periods and launches of new assets. Assist and ensure, all referencing is completed in a timely manner. Assist and ensure, all pre move in checklists and check out lists have been adhered to. Ensuring customers who have opted for Reposit are eligible subject to results from referencing process and/or upfront payments. If no longer eligible, informing the Building Manager to communicate this to the prospective customer. Take calls and email enquiries from prospective tenants and book in viewings. Undertake in-person viewings. Dealing with ad-hoc renters enquiries via phone, email, or portal reporting. Instructing reactive maintenance works reported by renters on FixFlo system and keep tenants updated on progress of works. Liaising with contractors on day-to-day maintenance issues to ensure works are undertaken in a timely manner and to standard required. Assist Building Manager in chasing renewals for existing tenants. Use inventory hive system to undertake check-in and check-out inspections and liaise with. Building Manager on dilapidation works identified. Assist Building Manager with instructing and managing end of tenancy works. Undertake tenant move ins as and when required. Liaise with contractors on any PPM works instructed by Building Manager. General cover for Residents hosts as and when required. General Responsibilities Act at all times in line with the Company Values, integrating these into all work practices. Participate in team, departmental and corporate project and planning processes as required. To observe the highest possible standards in relation to customer confidentiality and in compliance with Data Protection legislation. To act as an ambassador for them in your conduct during working hours and in all contact with customers and third parties connected with the business. Support the Marketing Team to implement engaging community building events for residents To undertake any other duties as are reasonably requested from time to time. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Location: Birmingham Business Park Hours: 40 hours per week, Monday to Friday - 8:30am to 5:30pm (occasional work out of normal business hours) Who are we? NewFlex operates a rapidly expanding and diverse nationwide network of business centres offering flexible workspaces to entrepreneurs and businesses. We give our Customers the flexibility, independence, 'Freedom at Work', and support to create, grow and enjoy running their businesses in our centres.We've been going from strength to strength for 25 years to cement our position as 'The Property Manager for the New Economy'. We're currently experiencing a sensational period of growth as the flexible officing revolution continues to disrupt the traditional office market. Our unique Client management model connects building owners (Clients) with occupiers (Customers) to generate cash from underutilised office space in all types of buildings from Aberdeen to Brighton. NewFlex is creating a positive alternative in the business centre market. What are our values? Our values shape our culture and guide us how we go about our daily business to support our purpose and ambition.The purpose of NewFlex is to make a sustainable profit from unleashing the potential of buildings and people. What will you do? The Centre Executive is accountable for the effective operation, revenue growth, and customer satisfaction within the centre. Acting in a supervisory capacity to Centre Operations Assistants, this role is dedicated to ensuring an exceptional customer experience, seamless day-to-day operations, and successful sales initiatives. Working closely with the General Manager, the Centre Executive plays a pivotal role in the centre's commercial performance and achievement of key performance indicators (KPIs), with a strong focus on revenue generation beyond fixed office space. We want someone exceptional who can focus on: Customer Service & Customer Relations Provide exceptional customer service, ensuring high levels of satisfaction and retention. Conduct professional, welcoming tours, managing the process from initial engagement through to successful negotiations to secure new business. Cultivate strong customer relationships through regular communication, events and proactive service. Promptly resolve customer complaints, striving to exceed satisfaction expectations. Operations Management Oversee the daily operations of the centre, including opening, closing, and upholding service and cleanliness standards. Ensure health and safety compliance, maintaining necessary certifications and addressing issues promptly. Manage facility requirements, including repairs and routine maintenance, to maintain an inviting environment. Sales and KPI Target Leadership Assist the General Manager by driving sales efforts within the centre to achieve monthly and quarterly revenue and occupancy targets. Manage the performance and sales activity of revenue sources beyond fixed office space ("fast cash"). Implement targeted sales strategies to achieve KPIs for fast cash and maximise revenue opportunities. Track, analyse, and report sales and operational performance and KPIs to the General Manager, continually identifying opportunities for improvement. Partner with marketing to execute local campaigns focused on co-working and M&E, increasing visibility, demand, and community engagement. Supervisory Role to Centre Operations Assistants Ensure the centre operates in line with company policies, procedures and processes Maintain up to date knowledge of GDPR and AML legislation and ensure the business follows mandatory requirements Escalate identified issues and risks to the General Manager Working with Centre Operations Manager and Compliance Manager to ensure that all customer agreements are current, correct and accompanied by the correct supporting documentation. Validating customer identification to ensure adherence to AMLR policy Work with the Compliance Manager to ensure our virtual customers are managed and operate in line with our virtual policy Complete all mandatory training modules annually: - Data Protection Awareness, Healthy Working, Fire Safety Plus, Health & Safety Induction , Whistleblowing, Cyber Security, Fraud Prevention, Anti Money Laundering , Anti Bribery and Code of Conduct. Knowledge/Experience Proficiency in Microsoft Office 365 (Word, Excel, Outlook) and CRM software. Qualifications Minimum Grade C in English and Math's (or equivalent) Key skills/behaviours required for this role: Strong commercial and sales acumen with a proven record in revenue generation within a customer-facing environment. Excellent communication, problem-solving, and supervisory abilities. Demonstrated experience in customer service management, facility operations, or a similar supervisory role. What will we offer you? £35,000 per annum 33 days Annual Leave (including Bank Holidays) Birthday Off Volunteering Days Discounted Private Medical Insurance Cover Life Assurance Income Protection Insurance Payroll Giving Cycle Scheme NEST Pension Scheme Employee Assistance Programme Annual Flu Jabs Eye Tests Training Support Package Enhanced Maternity, Adoption, Shared Parental and Paternity Pay Annual Professional Membership Subscription NewFlex is an equal opportunities employer.This vacancy will close once we have filled all available interview slots. We therefore highly recommend early applications. REF-
Jul 01, 2026
Full time
Location: Birmingham Business Park Hours: 40 hours per week, Monday to Friday - 8:30am to 5:30pm (occasional work out of normal business hours) Who are we? NewFlex operates a rapidly expanding and diverse nationwide network of business centres offering flexible workspaces to entrepreneurs and businesses. We give our Customers the flexibility, independence, 'Freedom at Work', and support to create, grow and enjoy running their businesses in our centres.We've been going from strength to strength for 25 years to cement our position as 'The Property Manager for the New Economy'. We're currently experiencing a sensational period of growth as the flexible officing revolution continues to disrupt the traditional office market. Our unique Client management model connects building owners (Clients) with occupiers (Customers) to generate cash from underutilised office space in all types of buildings from Aberdeen to Brighton. NewFlex is creating a positive alternative in the business centre market. What are our values? Our values shape our culture and guide us how we go about our daily business to support our purpose and ambition.The purpose of NewFlex is to make a sustainable profit from unleashing the potential of buildings and people. What will you do? The Centre Executive is accountable for the effective operation, revenue growth, and customer satisfaction within the centre. Acting in a supervisory capacity to Centre Operations Assistants, this role is dedicated to ensuring an exceptional customer experience, seamless day-to-day operations, and successful sales initiatives. Working closely with the General Manager, the Centre Executive plays a pivotal role in the centre's commercial performance and achievement of key performance indicators (KPIs), with a strong focus on revenue generation beyond fixed office space. We want someone exceptional who can focus on: Customer Service & Customer Relations Provide exceptional customer service, ensuring high levels of satisfaction and retention. Conduct professional, welcoming tours, managing the process from initial engagement through to successful negotiations to secure new business. Cultivate strong customer relationships through regular communication, events and proactive service. Promptly resolve customer complaints, striving to exceed satisfaction expectations. Operations Management Oversee the daily operations of the centre, including opening, closing, and upholding service and cleanliness standards. Ensure health and safety compliance, maintaining necessary certifications and addressing issues promptly. Manage facility requirements, including repairs and routine maintenance, to maintain an inviting environment. Sales and KPI Target Leadership Assist the General Manager by driving sales efforts within the centre to achieve monthly and quarterly revenue and occupancy targets. Manage the performance and sales activity of revenue sources beyond fixed office space ("fast cash"). Implement targeted sales strategies to achieve KPIs for fast cash and maximise revenue opportunities. Track, analyse, and report sales and operational performance and KPIs to the General Manager, continually identifying opportunities for improvement. Partner with marketing to execute local campaigns focused on co-working and M&E, increasing visibility, demand, and community engagement. Supervisory Role to Centre Operations Assistants Ensure the centre operates in line with company policies, procedures and processes Maintain up to date knowledge of GDPR and AML legislation and ensure the business follows mandatory requirements Escalate identified issues and risks to the General Manager Working with Centre Operations Manager and Compliance Manager to ensure that all customer agreements are current, correct and accompanied by the correct supporting documentation. Validating customer identification to ensure adherence to AMLR policy Work with the Compliance Manager to ensure our virtual customers are managed and operate in line with our virtual policy Complete all mandatory training modules annually: - Data Protection Awareness, Healthy Working, Fire Safety Plus, Health & Safety Induction , Whistleblowing, Cyber Security, Fraud Prevention, Anti Money Laundering , Anti Bribery and Code of Conduct. Knowledge/Experience Proficiency in Microsoft Office 365 (Word, Excel, Outlook) and CRM software. Qualifications Minimum Grade C in English and Math's (or equivalent) Key skills/behaviours required for this role: Strong commercial and sales acumen with a proven record in revenue generation within a customer-facing environment. Excellent communication, problem-solving, and supervisory abilities. Demonstrated experience in customer service management, facility operations, or a similar supervisory role. What will we offer you? £35,000 per annum 33 days Annual Leave (including Bank Holidays) Birthday Off Volunteering Days Discounted Private Medical Insurance Cover Life Assurance Income Protection Insurance Payroll Giving Cycle Scheme NEST Pension Scheme Employee Assistance Programme Annual Flu Jabs Eye Tests Training Support Package Enhanced Maternity, Adoption, Shared Parental and Paternity Pay Annual Professional Membership Subscription NewFlex is an equal opportunities employer.This vacancy will close once we have filled all available interview slots. We therefore highly recommend early applications. REF-
General Manager (Daytime Hours Only) Ready to lead a team, drive success, and still enjoy a healthy work-life balance? We're looking for an enthusiastic and people-focused General Manager to lead a busy customer-facing hospitality operation. This is a fantastic opportunity for an experienced General Manager or an ambitious Assistant Manager looking to take the next step in their career. This role offers the chance to lead from the front, develop a talented team, and create an environment where both customers and colleagues genuinely enjoy spending their time. General Manager - Why Join Us? Excellent work-life balance within a supportive business Genuine opportunities for career progression and development A people-first culture where your ideas and contributions matter The chance to make a real impact on your business's success A supportive leadership team invested in your growth General Manager - The Role: As General Manager, you'll be responsible for creating an exceptional customer experience while leading, motivating, and developing your team. You'll oversee all aspects of the operation, ensuring high standards, strong commercial performance, and a positive workplace culture. You'll be the driving force behind: Delivering outstanding customer service every day Building, coaching, and developing a high-performing team Creating a welcoming, safe, and engaging environment Driving sales and achieving financial targets Managing operational standards and compliance Leading by example and fostering a positive team culture Supporting continuous improvement and embracing change General Manager - What We're Looking For We're keen to speak with candidates who have: Previous management experience within hospitality, retail, leisure, or another customer-focused environment Experience leading, motivating, and developing teams Strong organisational and communication skills Commercial awareness and experience working towards targets A hands-on leadership style and a willingness to support the team when needed The ability to remain calm under pressure and solve problems effectively Assistant Managers with strong leadership experience who are ready to step into their first General Manager position are strongly encouraged to apply. About You You'll be someone who: Leads with positivity and integrity Enjoys developing others and seeing people succeed Takes ownership and accountability Thrives in a fast-paced environment Builds strong relationships with customers and colleagues alike If you're looking for a role where you can develop your career, make a genuine impact, and enjoy a healthy balance between work and personal life, we'd love to hear from you.
Jul 01, 2026
Full time
General Manager (Daytime Hours Only) Ready to lead a team, drive success, and still enjoy a healthy work-life balance? We're looking for an enthusiastic and people-focused General Manager to lead a busy customer-facing hospitality operation. This is a fantastic opportunity for an experienced General Manager or an ambitious Assistant Manager looking to take the next step in their career. This role offers the chance to lead from the front, develop a talented team, and create an environment where both customers and colleagues genuinely enjoy spending their time. General Manager - Why Join Us? Excellent work-life balance within a supportive business Genuine opportunities for career progression and development A people-first culture where your ideas and contributions matter The chance to make a real impact on your business's success A supportive leadership team invested in your growth General Manager - The Role: As General Manager, you'll be responsible for creating an exceptional customer experience while leading, motivating, and developing your team. You'll oversee all aspects of the operation, ensuring high standards, strong commercial performance, and a positive workplace culture. You'll be the driving force behind: Delivering outstanding customer service every day Building, coaching, and developing a high-performing team Creating a welcoming, safe, and engaging environment Driving sales and achieving financial targets Managing operational standards and compliance Leading by example and fostering a positive team culture Supporting continuous improvement and embracing change General Manager - What We're Looking For We're keen to speak with candidates who have: Previous management experience within hospitality, retail, leisure, or another customer-focused environment Experience leading, motivating, and developing teams Strong organisational and communication skills Commercial awareness and experience working towards targets A hands-on leadership style and a willingness to support the team when needed The ability to remain calm under pressure and solve problems effectively Assistant Managers with strong leadership experience who are ready to step into their first General Manager position are strongly encouraged to apply. About You You'll be someone who: Leads with positivity and integrity Enjoys developing others and seeing people succeed Takes ownership and accountability Thrives in a fast-paced environment Builds strong relationships with customers and colleagues alike If you're looking for a role where you can develop your career, make a genuine impact, and enjoy a healthy balance between work and personal life, we'd love to hear from you.
Hotel Duty Manager (8757) Location: Reigate Area, Surrey Job Type: Full-Time, Permanent. Shift work, 5 days over 7. Salary: Up to £32,000 per annum (Dependent on Experience) Our client, a well-established, 50 bed hotel in the Reigate area, is seeking an experienced and hands-on Hotel Duty Manager to join their management team. This is an excellent opportunity for a hospitality professional with a strong background in hotel operations, weddings and events, and food & beverage management. The successful candidate will play a key role in the day-to-day running of the hotel, ensuring exceptional guest experiences while supporting operational excellence across all departments. This position would suit someone who thrives in a fast-paced environment, enjoys leading teams, and has a passion for delivering outstanding hospitality. Key Responsibilities Hotel Operations Oversee the smooth day-to-day operation of the hotel during assigned shifts. Act as the senior manager on duty, taking responsibility for operational decision-making and guest satisfaction. Support all operational departments, including Front Office, Housekeeping, Food & Beverage, Weddings & Events, and Maintenance. Conduct regular operational checks to ensure service standards and presentation are maintained throughout the property. Weddings, Events & Functions Support the delivery of weddings, conferences, private functions, and special events. Ensure events run smoothly, liaising with operational teams to deliver exceptional customer experiences. Act as a point of contact for clients and guests during events, resolving any issues professionally and efficiently. Assist in coordinating event logistics and ensuring all service expectations are met. Food & Beverage Operations Support the management of restaurant, bar, banqueting, and conference catering operations. Ensure high standards of food and beverage service are consistently delivered. Assist with stock control, cash handling procedures, and service efficiency where required. Work closely with kitchen and front-of-house teams to maximise guest satisfaction. Guest Experience Deliver exceptional customer service and lead by example. Handle guest feedback, concerns, and complaints in a professional and proactive manner. Build positive relationships with guests to encourage repeat business and positive reviews. Team Leadership Supervise, motivate, and support team members across multiple departments. Assist with staff training, shift planning, and performance management. Foster a positive and collaborative working environment focused on service excellence. Health, Safety & Compliance Ensure compliance with company policies, licensing requirements, and UK health and safety legislation. Monitor security, safety, and emergency procedures across the hotel. Respond effectively to incidents and operational challenges as they arise. Administration Complete shift reports, handovers, and incident documentation accurately. Support management with operational planning, reporting, and continuous improvement initiatives. Assist with financial procedures, including cash reconciliation where required. About You: Previous experience in a Duty Manager, Assistant Manager, Operations Manager, or similar hotel management role. Strong operational hotel experience with exposure to weddings, events, conferences, and banqueting. Food & Beverage management or supervisory experience. Excellent leadership, communication, and organisational skills. The ability to remain calm under pressure and manage multiple priorities. Knowledge of hotel PMS systems such as Opera, Guestline, Rezlynx, or similar would be advantageous. Flexibility to work a variety of shifts, including evenings, weekends, and bank holidays. We do receive a significant number of applications. If you have not been contacted by a member of our team within 10 days of your application, please note that on this occasion you have not be shortlisted for the position. If you are ever in doubt about this, please call our team. By applying to this vacancy, you accept Jade Recruitment Limited's Privacy and GDPR Policy which can be found via our website, in turn giving us consent to contact you. Jade Recruitment Limited are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.
Jul 01, 2026
Full time
Hotel Duty Manager (8757) Location: Reigate Area, Surrey Job Type: Full-Time, Permanent. Shift work, 5 days over 7. Salary: Up to £32,000 per annum (Dependent on Experience) Our client, a well-established, 50 bed hotel in the Reigate area, is seeking an experienced and hands-on Hotel Duty Manager to join their management team. This is an excellent opportunity for a hospitality professional with a strong background in hotel operations, weddings and events, and food & beverage management. The successful candidate will play a key role in the day-to-day running of the hotel, ensuring exceptional guest experiences while supporting operational excellence across all departments. This position would suit someone who thrives in a fast-paced environment, enjoys leading teams, and has a passion for delivering outstanding hospitality. Key Responsibilities Hotel Operations Oversee the smooth day-to-day operation of the hotel during assigned shifts. Act as the senior manager on duty, taking responsibility for operational decision-making and guest satisfaction. Support all operational departments, including Front Office, Housekeeping, Food & Beverage, Weddings & Events, and Maintenance. Conduct regular operational checks to ensure service standards and presentation are maintained throughout the property. Weddings, Events & Functions Support the delivery of weddings, conferences, private functions, and special events. Ensure events run smoothly, liaising with operational teams to deliver exceptional customer experiences. Act as a point of contact for clients and guests during events, resolving any issues professionally and efficiently. Assist in coordinating event logistics and ensuring all service expectations are met. Food & Beverage Operations Support the management of restaurant, bar, banqueting, and conference catering operations. Ensure high standards of food and beverage service are consistently delivered. Assist with stock control, cash handling procedures, and service efficiency where required. Work closely with kitchen and front-of-house teams to maximise guest satisfaction. Guest Experience Deliver exceptional customer service and lead by example. Handle guest feedback, concerns, and complaints in a professional and proactive manner. Build positive relationships with guests to encourage repeat business and positive reviews. Team Leadership Supervise, motivate, and support team members across multiple departments. Assist with staff training, shift planning, and performance management. Foster a positive and collaborative working environment focused on service excellence. Health, Safety & Compliance Ensure compliance with company policies, licensing requirements, and UK health and safety legislation. Monitor security, safety, and emergency procedures across the hotel. Respond effectively to incidents and operational challenges as they arise. Administration Complete shift reports, handovers, and incident documentation accurately. Support management with operational planning, reporting, and continuous improvement initiatives. Assist with financial procedures, including cash reconciliation where required. About You: Previous experience in a Duty Manager, Assistant Manager, Operations Manager, or similar hotel management role. Strong operational hotel experience with exposure to weddings, events, conferences, and banqueting. Food & Beverage management or supervisory experience. Excellent leadership, communication, and organisational skills. The ability to remain calm under pressure and manage multiple priorities. Knowledge of hotel PMS systems such as Opera, Guestline, Rezlynx, or similar would be advantageous. Flexibility to work a variety of shifts, including evenings, weekends, and bank holidays. We do receive a significant number of applications. If you have not been contacted by a member of our team within 10 days of your application, please note that on this occasion you have not be shortlisted for the position. If you are ever in doubt about this, please call our team. By applying to this vacancy, you accept Jade Recruitment Limited's Privacy and GDPR Policy which can be found via our website, in turn giving us consent to contact you. Jade Recruitment Limited are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.
Your new company We are delighted to be recruiting for a Payroll Assistant to join a well-established and respected charity based in Slough. This is an excellent opportunity to become part of a supportive and collaborative Finance team, where your work will play a key role in ensuring employees are paid accurately and on time.Reporting directly to the Payroll Manager, you will support the delivery of an efficient and compliant payroll service while working closely with key stakeholders. Your new role Assist in the preparation and processing of the monthly payroll. Maintain accurate employee payroll records, ensuring all changes are updated promptly. Liaise with external payroll providers, including ADP. Support the resolution of payroll queries in a timely and professional manner. Prepare for the transition P11D expense capture on the ADP system. Ensure compliance with relevant payroll legislation and internal policies. Assist with reporting, reconciliations, and audits as required. What you'll need to succeed Previous payroll experience. Strong attention to detail and high levels of accuracy Good organisational and time management skills Confident communicator, able to liaise with internal stakeholders and external partners Proficient in Microsoft Excel (pivot tables and VLOOKUP's) Good working knowledge of payroll databases and systems, preferably Sage or ADP A proactive and team-oriented approach What you'll get in return Hybrid working is available after probation, providing flexibility. 25 Days' Annual Leave plus bank holidays Life Assurance (4 x Basic Salary) Free Parking Pension Scheme Company Sickness Pay Subsidised Private Medical Online Training platform Employee Benefits Hub to access discounts Supportive, friendly team environment Meaningful work contributing to an organisation that supports its community Colleague Networks (Wellbeing, Green, Inclusivity and Diversity) Family Friendly Policies - Includes pay for maternity, paternity, adoption, etc (if eligible) Access to free 24-hour virtual GP service for you and your family What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Jul 01, 2026
Full time
Your new company We are delighted to be recruiting for a Payroll Assistant to join a well-established and respected charity based in Slough. This is an excellent opportunity to become part of a supportive and collaborative Finance team, where your work will play a key role in ensuring employees are paid accurately and on time.Reporting directly to the Payroll Manager, you will support the delivery of an efficient and compliant payroll service while working closely with key stakeholders. Your new role Assist in the preparation and processing of the monthly payroll. Maintain accurate employee payroll records, ensuring all changes are updated promptly. Liaise with external payroll providers, including ADP. Support the resolution of payroll queries in a timely and professional manner. Prepare for the transition P11D expense capture on the ADP system. Ensure compliance with relevant payroll legislation and internal policies. Assist with reporting, reconciliations, and audits as required. What you'll need to succeed Previous payroll experience. Strong attention to detail and high levels of accuracy Good organisational and time management skills Confident communicator, able to liaise with internal stakeholders and external partners Proficient in Microsoft Excel (pivot tables and VLOOKUP's) Good working knowledge of payroll databases and systems, preferably Sage or ADP A proactive and team-oriented approach What you'll get in return Hybrid working is available after probation, providing flexibility. 25 Days' Annual Leave plus bank holidays Life Assurance (4 x Basic Salary) Free Parking Pension Scheme Company Sickness Pay Subsidised Private Medical Online Training platform Employee Benefits Hub to access discounts Supportive, friendly team environment Meaningful work contributing to an organisation that supports its community Colleague Networks (Wellbeing, Green, Inclusivity and Diversity) Family Friendly Policies - Includes pay for maternity, paternity, adoption, etc (if eligible) Access to free 24-hour virtual GP service for you and your family What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Shop Manager Reporting to: Retail Support Manager £27,941 - £30,840 37.5 hours per week Huyton, Liverpool As a Shop Manager for Alder Hey Children's Charity, you will deliver sales, Gift Aid and profit targets to generate income for our charity. You will empower and lead a diverse shop team, including volunteers, always demonstrating our Charity Values of: Courage Together Passion Magic The Shop Manager will be an integral part of the wider Charity team. Income Generation Accountable for the shop's performance in relation to all sales targets and Gift Aid targets and KPI's. Ensuring that the results are communicated to the shop team and that all staff and volunteers are aware of, understand and are working to meet/exceed the agreed targets and KPI's. Actively drive stock generation through community engagement and donor relationships Ensure maximum stock availability through effective stock control and shop replenishment. Continually review the rotation, quality, and replenishment of stock in order to maximise sales. Achieve the optimum price point for all stock items and promotional merchandise for seasonal and window themes, following the principles of Alder Hey Children's Charity price guidelines. Provide direction and support to shop staff to actively promote Gift Aid in order to maximise contributions from donations. Identify local market and business development opportunities for performance improvement. Explore ways to maximise sales via events, donation drives, pop-up shops etc. Support the team to maximise income via our online platforms. Make commercial decisions to drive profitability of the shop. Present and maintain the highest standards of shop merchandising and visual layout. Support van deliveries and collections, including arranging schedules and assisting on the van when required to meet operational needs and support the team. Prepare and complete all shop administration inclusive of cash handling and banking functions to the highest standard, accurately and on time, always adhering to Policies and Procedures. Plan and organise daily workload throughout the shop in a way that ensures efficiency. Maintain an appropriate income/expense budget e.g., petty cash in accordance with the set targets to maximise the profitability of the shop. Seek, utilise and analyse management information including EPOS data to manage shop performance, seizing opportunities for improvement. Work with the wider Charity team to promote and support fundraising activities and events. Staffing and Volunteers Create an inclusive environment where staff, volunteers and customers are treated with dignity, respect and fairness Line management of Assistant Shop Manager and team of volunteers. Proactively recruit, manage and retain a diverse team of volunteers, utilise their skill sets and motivate them to deliver great customer service and perform tasks in-line with charity standards. Maximise the shop's opening hours and ensure the shop is open and managed by the shop team in the managers absence. Accountable for planning the shop rota, including both shop staff and volunteers to ensure cover at all times. Ensures that the new staff members and volunteers are provided with the appropriate induction process and training for their role. Provide and support ongoing training and development. Train and develop shop staff and volunteers in customer service standards, operating standards and retailing skills. To work and treat staff and stakeholders in accordance with the Charity's values Ensure all Security, Health and Safety policies and procedures are adhered to in order to provide a safe and secure shop environment for staff, volunteers, customers and charity assets. Provide regular and relevant training for staff and volunteers in Health and Safety, maintain legal compliance at all times. Customer Service Be passionate about delivering the highest level of shop standards, cleanliness, display and merchandising. Exceed customer expectations by providing excellent quality service. Seek out new opportunities to make a real difference our customers experience. Make a positive impact within the local community. Play a key role in enabling the shop to represent the Charity's values Other Duties Be an outstanding advocate for Alder Hey Children's Charity in line with the core values of the organisation. Be an active and supportive member of the Alder Hey Children's Charity team, contributing to the team's development and working collaboratively with colleagues and volunteers. Attend and support events run by the fundraising teams where required. Any other reasonable duties as required by your line manager.
Jul 01, 2026
Full time
Shop Manager Reporting to: Retail Support Manager £27,941 - £30,840 37.5 hours per week Huyton, Liverpool As a Shop Manager for Alder Hey Children's Charity, you will deliver sales, Gift Aid and profit targets to generate income for our charity. You will empower and lead a diverse shop team, including volunteers, always demonstrating our Charity Values of: Courage Together Passion Magic The Shop Manager will be an integral part of the wider Charity team. Income Generation Accountable for the shop's performance in relation to all sales targets and Gift Aid targets and KPI's. Ensuring that the results are communicated to the shop team and that all staff and volunteers are aware of, understand and are working to meet/exceed the agreed targets and KPI's. Actively drive stock generation through community engagement and donor relationships Ensure maximum stock availability through effective stock control and shop replenishment. Continually review the rotation, quality, and replenishment of stock in order to maximise sales. Achieve the optimum price point for all stock items and promotional merchandise for seasonal and window themes, following the principles of Alder Hey Children's Charity price guidelines. Provide direction and support to shop staff to actively promote Gift Aid in order to maximise contributions from donations. Identify local market and business development opportunities for performance improvement. Explore ways to maximise sales via events, donation drives, pop-up shops etc. Support the team to maximise income via our online platforms. Make commercial decisions to drive profitability of the shop. Present and maintain the highest standards of shop merchandising and visual layout. Support van deliveries and collections, including arranging schedules and assisting on the van when required to meet operational needs and support the team. Prepare and complete all shop administration inclusive of cash handling and banking functions to the highest standard, accurately and on time, always adhering to Policies and Procedures. Plan and organise daily workload throughout the shop in a way that ensures efficiency. Maintain an appropriate income/expense budget e.g., petty cash in accordance with the set targets to maximise the profitability of the shop. Seek, utilise and analyse management information including EPOS data to manage shop performance, seizing opportunities for improvement. Work with the wider Charity team to promote and support fundraising activities and events. Staffing and Volunteers Create an inclusive environment where staff, volunteers and customers are treated with dignity, respect and fairness Line management of Assistant Shop Manager and team of volunteers. Proactively recruit, manage and retain a diverse team of volunteers, utilise their skill sets and motivate them to deliver great customer service and perform tasks in-line with charity standards. Maximise the shop's opening hours and ensure the shop is open and managed by the shop team in the managers absence. Accountable for planning the shop rota, including both shop staff and volunteers to ensure cover at all times. Ensures that the new staff members and volunteers are provided with the appropriate induction process and training for their role. Provide and support ongoing training and development. Train and develop shop staff and volunteers in customer service standards, operating standards and retailing skills. To work and treat staff and stakeholders in accordance with the Charity's values Ensure all Security, Health and Safety policies and procedures are adhered to in order to provide a safe and secure shop environment for staff, volunteers, customers and charity assets. Provide regular and relevant training for staff and volunteers in Health and Safety, maintain legal compliance at all times. Customer Service Be passionate about delivering the highest level of shop standards, cleanliness, display and merchandising. Exceed customer expectations by providing excellent quality service. Seek out new opportunities to make a real difference our customers experience. Make a positive impact within the local community. Play a key role in enabling the shop to represent the Charity's values Other Duties Be an outstanding advocate for Alder Hey Children's Charity in line with the core values of the organisation. Be an active and supportive member of the Alder Hey Children's Charity team, contributing to the team's development and working collaboratively with colleagues and volunteers. Attend and support events run by the fundraising teams where required. Any other reasonable duties as required by your line manager.
Your new company One of the leading regional tax and accounting advisory firms with five offices across the northwest, employing over 200 staff, providing expert advisory and compliance services to a wide variety of SMEs and large groups, with everything from registering for self-assessment and forming a company, to raising funds for growth and planning for exit click apply for full job details
Jul 01, 2026
Full time
Your new company One of the leading regional tax and accounting advisory firms with five offices across the northwest, employing over 200 staff, providing expert advisory and compliance services to a wide variety of SMEs and large groups, with everything from registering for self-assessment and forming a company, to raising funds for growth and planning for exit click apply for full job details
Open to applicants looking for full time (37.5 hours per week); or part time, working morning or afternoon, with number of hours by mutual agreement and business need. Our Facilities team works hard to ensure that every guest visiting Woodrow has a safe and memorable visit. You will be working alongside the wider team to maintain all buildings, including our Grade II listed Manor House and Leisure Centre, and the outside grounds and activity areas, to ensure the site is welcoming, tidy and safe for all. You will assist the Facilities Manager in ensuring we remain compliant with relevant Health & Safety legislation; and will be involved in various duties that contribute to the wider success of the Centre and London Youth. What you will be doing The Facilities Assistant provides logistical and maintenance support for the Woodrow estate and holds the following core responsibilities. This is not intended as an exhaustive list, and the job may change over time to reflect the changing needs of our centre, as well as the personal development needs of the post holder. Grounds upkeep: General upkeep of the 26-acre estate grounds e.g. pruning, mowing, planting, tidying gardens. Keeping grounds, paths and hard surfaces safe and free of ice, snow, leaves, weeds, etc. Maintaining the 3G astro pitch, cycle circuit and outdoor activity areas. Building maintenance: Undertake day-to-day minor repairs, e.g. patching, painting, leaky taps, hinges, caulking, etc. Undertake cyclical / seasonal jobs e.g. clearing gutters, drains, drain gratings, etc. Support with biomass boiler maintenance and receive woodchip deliveries. Support with basic utilities issues as they arise, e.g. heating, plumbing, electrical, etc. Health and safety: Undertake routine safety/compliance checks of all facilities including, among other things, legionella temperature aduits, emergency equipment inspections and tests, etc. Support the FM with risk assessments and work procedures relevant to the role. Maintain accurate records of all work carried out using systems in place for auditing. General duties: Basic joinery, carpentry and build projects done in house, under direction of the FM. Supervise outside contractors to ensure all jobs are carried out to agreed standards. Supervise corporate volunteer groups who support us with gardening or build projects. Support with setup and occasional on-the-day attendance at various events. Undertake other duties as reasonably requested by London Youth's management that ensure the ongoing success of the charity and delivery of excellent customer experiences. What you bring to the role Experience, Knowledge & Skills We do not expect candidates to have expertise in all areas, but at a minimum experience of minor buildings repairs and maintenance and groundskeeping work is essential to this role. Training will be provided to address some gaps where necessary and relevant. Experience with grounds maintenance including tree and lawn care, gardening, etc. Experience of maintenance in heating, plumbing, electrical systems. Demonstrable good practical DIY skills, including decorating, joinery, carpentry, repairs, etc. Experience using power and maintenance tools, including small tractor with mower, jigsaws, strimmers, etc. Demonstrable understanding of Health & Safety regulations relevant to this type of role; the importance of compliance, evidencing and contributing to this. Hold a good level of fitness and able to work outside in variable weather conditions. Experience of conducting regular compliance checks, recording and reporting on them. Able to use digital systems for record keeping, including Microsoft Office and various apps. A current driving licence (tractor experience is also desirable). Qualifications in the use of a chainsaw, power tools, tractor driving, pool plant are desirable. Attributes and Behaviours Someone who takes pride in their work and enjoys getting things done. Customer centric mindset and a firm commitment to customer excellence and safety. Able to quickly establish a rapport and build effective relationships with a wide range of people. Composed demeanor and calm under pressure, able to dynamically prioritse and problem solve. Keen attention to detail, following procedures and recording actions reliably and consistently. Able to work independently, demonstrating proactivity and initiative. Collaborative team player with a willingness to work effectively with others. Self-motivated with a positive attitude, growth mindset and keen willingness to develop. Willing to both give and receive direction from others. Impeccable work ethic with a practical, flexible, and dynamic approach to work. Absolute commitment ot London Youth's principles of equality, diversity and inclusion. You will be able to demonstrate our values of being: Ambitious Collaborative Inclusive Accountable Why work at Woodrow High House Health Care Cash Plan to help cover your healthcare essentials. Free access for you and your family to the Employee Assistance Programme. Free onsite parking. Branded quality uniform provided. Free access to the 'Headspace' app for you and your family. Free access to the Charity Mentoring Network, as a mentee or mentor. Free tea and coffee available in the 'Tea & Coffee Bar'. Free meals provided whilst on duty when the kitchen is serving young people in residence. Magnificent location on a historic estate, surrounded by nature. Cycle to Work scheme. You'll be working with a fantastic team of passionate colleagues across London Youth. An outstanding culture and ethos where staff and visitors enjoy, challenge, and achieve. Occasional supply of sweet - sometimes savoury - always yummy - treats are guaranteed. You will be making a difference to the lives of young people!
Jul 01, 2026
Full time
Open to applicants looking for full time (37.5 hours per week); or part time, working morning or afternoon, with number of hours by mutual agreement and business need. Our Facilities team works hard to ensure that every guest visiting Woodrow has a safe and memorable visit. You will be working alongside the wider team to maintain all buildings, including our Grade II listed Manor House and Leisure Centre, and the outside grounds and activity areas, to ensure the site is welcoming, tidy and safe for all. You will assist the Facilities Manager in ensuring we remain compliant with relevant Health & Safety legislation; and will be involved in various duties that contribute to the wider success of the Centre and London Youth. What you will be doing The Facilities Assistant provides logistical and maintenance support for the Woodrow estate and holds the following core responsibilities. This is not intended as an exhaustive list, and the job may change over time to reflect the changing needs of our centre, as well as the personal development needs of the post holder. Grounds upkeep: General upkeep of the 26-acre estate grounds e.g. pruning, mowing, planting, tidying gardens. Keeping grounds, paths and hard surfaces safe and free of ice, snow, leaves, weeds, etc. Maintaining the 3G astro pitch, cycle circuit and outdoor activity areas. Building maintenance: Undertake day-to-day minor repairs, e.g. patching, painting, leaky taps, hinges, caulking, etc. Undertake cyclical / seasonal jobs e.g. clearing gutters, drains, drain gratings, etc. Support with biomass boiler maintenance and receive woodchip deliveries. Support with basic utilities issues as they arise, e.g. heating, plumbing, electrical, etc. Health and safety: Undertake routine safety/compliance checks of all facilities including, among other things, legionella temperature aduits, emergency equipment inspections and tests, etc. Support the FM with risk assessments and work procedures relevant to the role. Maintain accurate records of all work carried out using systems in place for auditing. General duties: Basic joinery, carpentry and build projects done in house, under direction of the FM. Supervise outside contractors to ensure all jobs are carried out to agreed standards. Supervise corporate volunteer groups who support us with gardening or build projects. Support with setup and occasional on-the-day attendance at various events. Undertake other duties as reasonably requested by London Youth's management that ensure the ongoing success of the charity and delivery of excellent customer experiences. What you bring to the role Experience, Knowledge & Skills We do not expect candidates to have expertise in all areas, but at a minimum experience of minor buildings repairs and maintenance and groundskeeping work is essential to this role. Training will be provided to address some gaps where necessary and relevant. Experience with grounds maintenance including tree and lawn care, gardening, etc. Experience of maintenance in heating, plumbing, electrical systems. Demonstrable good practical DIY skills, including decorating, joinery, carpentry, repairs, etc. Experience using power and maintenance tools, including small tractor with mower, jigsaws, strimmers, etc. Demonstrable understanding of Health & Safety regulations relevant to this type of role; the importance of compliance, evidencing and contributing to this. Hold a good level of fitness and able to work outside in variable weather conditions. Experience of conducting regular compliance checks, recording and reporting on them. Able to use digital systems for record keeping, including Microsoft Office and various apps. A current driving licence (tractor experience is also desirable). Qualifications in the use of a chainsaw, power tools, tractor driving, pool plant are desirable. Attributes and Behaviours Someone who takes pride in their work and enjoys getting things done. Customer centric mindset and a firm commitment to customer excellence and safety. Able to quickly establish a rapport and build effective relationships with a wide range of people. Composed demeanor and calm under pressure, able to dynamically prioritse and problem solve. Keen attention to detail, following procedures and recording actions reliably and consistently. Able to work independently, demonstrating proactivity and initiative. Collaborative team player with a willingness to work effectively with others. Self-motivated with a positive attitude, growth mindset and keen willingness to develop. Willing to both give and receive direction from others. Impeccable work ethic with a practical, flexible, and dynamic approach to work. Absolute commitment ot London Youth's principles of equality, diversity and inclusion. You will be able to demonstrate our values of being: Ambitious Collaborative Inclusive Accountable Why work at Woodrow High House Health Care Cash Plan to help cover your healthcare essentials. Free access for you and your family to the Employee Assistance Programme. Free onsite parking. Branded quality uniform provided. Free access to the 'Headspace' app for you and your family. Free access to the Charity Mentoring Network, as a mentee or mentor. Free tea and coffee available in the 'Tea & Coffee Bar'. Free meals provided whilst on duty when the kitchen is serving young people in residence. Magnificent location on a historic estate, surrounded by nature. Cycle to Work scheme. You'll be working with a fantastic team of passionate colleagues across London Youth. An outstanding culture and ethos where staff and visitors enjoy, challenge, and achieve. Occasional supply of sweet - sometimes savoury - always yummy - treats are guaranteed. You will be making a difference to the lives of young people!
Senior Associate - Internal Audit West London (Fully Office Based) £29,000 per annum Are you an experienced banking professional with a background in Internal Audit and a strong understanding of banking operations? We are seeking an Assistant Manager - Internal Audit to join a well-established financial services organisation based in West London. This is an excellent opportunity to join a growing Internal Audit function, supporting the delivery of risk-based audits across the business while working closely with senior stakeholders, external auditors, and operational teams. Key Responsibilities Assist in conducting risk assessments and supporting the development of the annual audit plan. Participate in the ongoing evaluation of the organisation's control environment. Assess compliance with internal policies, procedures, and regulatory requirements. Conduct both onsite and remote audits across branches, departments, and outsourced service providers. Prepare audit findings, recommendations, and draft audit reports for management review. Present audit observations and recommendations to department and branch management. Monitor and follow up on management actions to ensure timely implementation of agreed recommendations. Coordinate audit activities with co-sourced internal auditors and external audit partners. Support continuous improvement initiatives within the Internal Audit function. Maintain up-to-date knowledge of regulatory developments, auditing standards, and best practices. Requirements Minimum 3 years' experience within Banking or Financial Services. Strong understanding of banking operations, controls, and risk management frameworks. Knowledge of Internal Audit methodologies, standards, and governance principles. Understanding of regulatory requirements affecting banking institutions. Professional Internal Audit qualifications would be advantageous. Excellent analytical, report writing, and communication skills. Ability to build strong working relationships with stakeholders across all levels of the business. Degree educated, preferably in Finance, Accounting, Commerce, or a related discipline. What's on Offer? Salary of £40,000 per annum. Opportunity to work within a respected financial services environment. Exposure to a broad range of banking operations and audit assignments. Excellent platform for career development within Internal Audit and Risk. If you're looking to further develop your Internal Audit career within a dynamic banking environment, we'd love to hear from you.
Jun 30, 2026
Full time
Senior Associate - Internal Audit West London (Fully Office Based) £29,000 per annum Are you an experienced banking professional with a background in Internal Audit and a strong understanding of banking operations? We are seeking an Assistant Manager - Internal Audit to join a well-established financial services organisation based in West London. This is an excellent opportunity to join a growing Internal Audit function, supporting the delivery of risk-based audits across the business while working closely with senior stakeholders, external auditors, and operational teams. Key Responsibilities Assist in conducting risk assessments and supporting the development of the annual audit plan. Participate in the ongoing evaluation of the organisation's control environment. Assess compliance with internal policies, procedures, and regulatory requirements. Conduct both onsite and remote audits across branches, departments, and outsourced service providers. Prepare audit findings, recommendations, and draft audit reports for management review. Present audit observations and recommendations to department and branch management. Monitor and follow up on management actions to ensure timely implementation of agreed recommendations. Coordinate audit activities with co-sourced internal auditors and external audit partners. Support continuous improvement initiatives within the Internal Audit function. Maintain up-to-date knowledge of regulatory developments, auditing standards, and best practices. Requirements Minimum 3 years' experience within Banking or Financial Services. Strong understanding of banking operations, controls, and risk management frameworks. Knowledge of Internal Audit methodologies, standards, and governance principles. Understanding of regulatory requirements affecting banking institutions. Professional Internal Audit qualifications would be advantageous. Excellent analytical, report writing, and communication skills. Ability to build strong working relationships with stakeholders across all levels of the business. Degree educated, preferably in Finance, Accounting, Commerce, or a related discipline. What's on Offer? Salary of £40,000 per annum. Opportunity to work within a respected financial services environment. Exposure to a broad range of banking operations and audit assignments. Excellent platform for career development within Internal Audit and Risk. If you're looking to further develop your Internal Audit career within a dynamic banking environment, we'd love to hear from you.
The starting salary for this role is 47,142 per annum, working 36 hours per week. An exciting opportunity has arisen for a driven and enthusiastic Digital Skills and Work Skills Programme Lead Full Time on a permanent contract to lead a busy, dynamic, and growing department that delivers Digital Skills and Work Skills courses. The provision is delivered face-to-face at our Camberley, Guildford, Woking, Molesey and Sunbury Centres. We also offer remote classes. This post will be based at one of our Centres and can be discussed further at interview. Travel within Surrey to our other centres and venues will be required, so the post-holder must be a car user. There will be occasional evening and weekend work. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About The Role In this role, you will lead the Digital Skills and Work Skills provision, fostering a motivated and high-performing team culture built on collaboration, accountability, and shared purpose. Through clear direction and support, you will enable tutors to deliver consistently high standards across both remote and face-to-face learning. Working closely with the Skills and Employability Manager and wider colleagues, you will contribute to the strategic planning and development of a responsive Digital Skills and Work Skills curriculum. You will also build strong operational links with Admissions and Exams to ensure accurate learner placement through effective Initial Assessment and the smooth, compliant delivery of EDSQ qualifications. You will champion high-quality, learner-centred provision aligned with the Ofsted Education Inspection Framework and the service's Quality Framework. By leading, supporting and challenging tutors, you will drive improvements in teaching, learning and assessment, ensuring consistently positive learner outcomes. You will maintain robust quality assurance processes and ensure all provision meets awarding body requirements. Your experience of organising EDSQ exams and implementing effective assessment practices will underpin strong learner progression and achievement. You will shape inclusive and aspirational learning programmes that respond to local and national priorities, enabling adult learners across Surrey to develop skills, confidence and independence. With a clear focus on widening participation, you will ensure provision reaches those who need it most and supports progression into further learning, employment and community engagement. Through a commitment to continuous improvement, you will play a key role in raising aspirations, improving outcomes and delivering a meaningful, measurable impact on learners' lives. Your application In order to be considered for shortlisting, your application will clearly evidence the following skills: A recognised teaching qualification and substantial experience teaching Work Skills and Digital Skills with a strong understanding of adult learning principles Proven experience conducting or participating in formal observations of teaching and learning, aligned with the Ofsted Education Inspection Framework Demonstrated success in working within an Ofsted-regulated environment to maintain and enhance high standards of teaching, learning and learner support Excellent written and verbal communication skills, alongside strong IT proficiency to support teaching, planning and quality assurance Experience in marking and internal verification (IV) of vocational qualifications, ensuring compliance with awarding body standards and supporting learner achievement To apply, we request that you submit a CV and you will be asked the following 4 questions: Please describe your experience teaching adults in Digital Skills and Work Skills. Include details of the types of learners you have taught and the outcomes achieved. Tell us about your experience of planning, developing and managing learning programme(s) in Digital Skills and Work Skills. Include how you ensured the programme(s) met learner needs and organisational targets? What was the impact of your approach? Tell us about your experience of and observing teaching, learning and assessment. Please include strategies you have used to support tutors to improve their delivery and the result. Describe how you have led or supported a team of tutors, learning assistants or volunteers to deliver high quality adult education provision. How did you ensure the provision was responsive to learner needs and aligned with post-19 learning priorities? The job advert closes at 23:59 on 28/06/2026 with interviews planned to take place on Monday 6th July at the Woking Adult Learning Centre. Social Media Checks This role is subject to an online / social media check as part of our safer recruitment processes, in line with Keeping Children Safe in Education (KCSIE) guidance. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Jun 30, 2026
Full time
The starting salary for this role is 47,142 per annum, working 36 hours per week. An exciting opportunity has arisen for a driven and enthusiastic Digital Skills and Work Skills Programme Lead Full Time on a permanent contract to lead a busy, dynamic, and growing department that delivers Digital Skills and Work Skills courses. The provision is delivered face-to-face at our Camberley, Guildford, Woking, Molesey and Sunbury Centres. We also offer remote classes. This post will be based at one of our Centres and can be discussed further at interview. Travel within Surrey to our other centres and venues will be required, so the post-holder must be a car user. There will be occasional evening and weekend work. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About The Role In this role, you will lead the Digital Skills and Work Skills provision, fostering a motivated and high-performing team culture built on collaboration, accountability, and shared purpose. Through clear direction and support, you will enable tutors to deliver consistently high standards across both remote and face-to-face learning. Working closely with the Skills and Employability Manager and wider colleagues, you will contribute to the strategic planning and development of a responsive Digital Skills and Work Skills curriculum. You will also build strong operational links with Admissions and Exams to ensure accurate learner placement through effective Initial Assessment and the smooth, compliant delivery of EDSQ qualifications. You will champion high-quality, learner-centred provision aligned with the Ofsted Education Inspection Framework and the service's Quality Framework. By leading, supporting and challenging tutors, you will drive improvements in teaching, learning and assessment, ensuring consistently positive learner outcomes. You will maintain robust quality assurance processes and ensure all provision meets awarding body requirements. Your experience of organising EDSQ exams and implementing effective assessment practices will underpin strong learner progression and achievement. You will shape inclusive and aspirational learning programmes that respond to local and national priorities, enabling adult learners across Surrey to develop skills, confidence and independence. With a clear focus on widening participation, you will ensure provision reaches those who need it most and supports progression into further learning, employment and community engagement. Through a commitment to continuous improvement, you will play a key role in raising aspirations, improving outcomes and delivering a meaningful, measurable impact on learners' lives. Your application In order to be considered for shortlisting, your application will clearly evidence the following skills: A recognised teaching qualification and substantial experience teaching Work Skills and Digital Skills with a strong understanding of adult learning principles Proven experience conducting or participating in formal observations of teaching and learning, aligned with the Ofsted Education Inspection Framework Demonstrated success in working within an Ofsted-regulated environment to maintain and enhance high standards of teaching, learning and learner support Excellent written and verbal communication skills, alongside strong IT proficiency to support teaching, planning and quality assurance Experience in marking and internal verification (IV) of vocational qualifications, ensuring compliance with awarding body standards and supporting learner achievement To apply, we request that you submit a CV and you will be asked the following 4 questions: Please describe your experience teaching adults in Digital Skills and Work Skills. Include details of the types of learners you have taught and the outcomes achieved. Tell us about your experience of planning, developing and managing learning programme(s) in Digital Skills and Work Skills. Include how you ensured the programme(s) met learner needs and organisational targets? What was the impact of your approach? Tell us about your experience of and observing teaching, learning and assessment. Please include strategies you have used to support tutors to improve their delivery and the result. Describe how you have led or supported a team of tutors, learning assistants or volunteers to deliver high quality adult education provision. How did you ensure the provision was responsive to learner needs and aligned with post-19 learning priorities? The job advert closes at 23:59 on 28/06/2026 with interviews planned to take place on Monday 6th July at the Woking Adult Learning Centre. Social Media Checks This role is subject to an online / social media check as part of our safer recruitment processes, in line with Keeping Children Safe in Education (KCSIE) guidance. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Restaurant Manager - Luxury Residential Development London Up to 50,000 + Excellent Benefits An exceptional opportunity has become available for an experienced Restaurant Manager to lead the front-of-house operation within a prestigious new luxury residential development in London. This is a unique chance to be part of an exciting new opening, overseeing a high-end restaurant and hospitality offering designed exclusively for residents of a luxury apartment and penthouse development. The focus is on delivering a seamless 5-star experience, building strong relationships with residents, and creating a welcoming environment where service excellence is at the heart of everything you do. We are looking for a passionate and hands-on Restaurant Manager with experience in luxury hospitality, private members' clubs, 5-star hotels, fine dining restaurants, or premium residential developments. What Makes This Opportunity Different? - Brand-new opening with the opportunity to shape the service culture from day one - Monday to Friday working pattern available, with weekends generally free - No late-night finishes - Approximately 50 hours per week - Competitive salary of up to 50,000 - Excellent benefits package - Opportunity to build and develop your own front-of-house team - Work within one of London's most prestigious luxury developments - Focus on resident satisfaction, personalised service, and quality rather than high-volume trade The Role As Restaurant Manager, you will be responsible for leading the day-to-day operation of the restaurant and ensuring residents receive an exceptional dining and hospitality experience. In the opening stages, you will be very hands-on, helping establish service standards, operational procedures, and guest relationships before growing and developing your team as the operation expands. Key responsibilities include: - Managing the daily restaurant operation and guest experience - Delivering exceptional 5-star service standards at all times - Building strong relationships with residents and understanding their individual preferences - Leading, training, and motivating the front-of-house team - Managing staffing levels, rotas, and service standards - Working closely with the Executive Chef to ensure a seamless food and beverage offering - Handling guest feedback professionally and proactively - Supporting the recruitment and development of future team members - Ensuring compliance with all health, safety, and licensing requirements About You - Currently a Restaurant Manager, Assistant Restaurant Manager, Operations Manager, or similar hospitality leader - Experience within 5-star hotels, private members' clubs, luxury restaurants, luxury residential developments, or other premium hospitality environments - Passionate about delivering memorable guest experiences - Strong leadership and people management skills - Hands-on and comfortable working within a growing operation - Professional, personable, and confident building relationships with high-net-worth residents and guests - Commercially aware with excellent organisational skills This is a fantastic opportunity for an ambitious hospitality professional looking to join a luxury opening from the very beginning and play a key role in shaping an exceptional resident experience. If you are passionate about luxury hospitality, service excellence, and building something special while enjoying a healthy work-life balance, we would love to hear from you. INDLP
Jun 30, 2026
Full time
Restaurant Manager - Luxury Residential Development London Up to 50,000 + Excellent Benefits An exceptional opportunity has become available for an experienced Restaurant Manager to lead the front-of-house operation within a prestigious new luxury residential development in London. This is a unique chance to be part of an exciting new opening, overseeing a high-end restaurant and hospitality offering designed exclusively for residents of a luxury apartment and penthouse development. The focus is on delivering a seamless 5-star experience, building strong relationships with residents, and creating a welcoming environment where service excellence is at the heart of everything you do. We are looking for a passionate and hands-on Restaurant Manager with experience in luxury hospitality, private members' clubs, 5-star hotels, fine dining restaurants, or premium residential developments. What Makes This Opportunity Different? - Brand-new opening with the opportunity to shape the service culture from day one - Monday to Friday working pattern available, with weekends generally free - No late-night finishes - Approximately 50 hours per week - Competitive salary of up to 50,000 - Excellent benefits package - Opportunity to build and develop your own front-of-house team - Work within one of London's most prestigious luxury developments - Focus on resident satisfaction, personalised service, and quality rather than high-volume trade The Role As Restaurant Manager, you will be responsible for leading the day-to-day operation of the restaurant and ensuring residents receive an exceptional dining and hospitality experience. In the opening stages, you will be very hands-on, helping establish service standards, operational procedures, and guest relationships before growing and developing your team as the operation expands. Key responsibilities include: - Managing the daily restaurant operation and guest experience - Delivering exceptional 5-star service standards at all times - Building strong relationships with residents and understanding their individual preferences - Leading, training, and motivating the front-of-house team - Managing staffing levels, rotas, and service standards - Working closely with the Executive Chef to ensure a seamless food and beverage offering - Handling guest feedback professionally and proactively - Supporting the recruitment and development of future team members - Ensuring compliance with all health, safety, and licensing requirements About You - Currently a Restaurant Manager, Assistant Restaurant Manager, Operations Manager, or similar hospitality leader - Experience within 5-star hotels, private members' clubs, luxury restaurants, luxury residential developments, or other premium hospitality environments - Passionate about delivering memorable guest experiences - Strong leadership and people management skills - Hands-on and comfortable working within a growing operation - Professional, personable, and confident building relationships with high-net-worth residents and guests - Commercially aware with excellent organisational skills This is a fantastic opportunity for an ambitious hospitality professional looking to join a luxury opening from the very beginning and play a key role in shaping an exceptional resident experience. If you are passionate about luxury hospitality, service excellence, and building something special while enjoying a healthy work-life balance, we would love to hear from you. INDLP
We are looking for an experienced and driven Mechanical & Electrical (M&E) Operations Manager to lead the delivery of our housing repairs and maintenance services across gas, plumbing, and electrical disciplines.This is an exciting leadership opportunity for a skilled M&E professional with strong operational management experience, a passion for service excellence, and the ability to lead high-performing teams in a fast-paced environment.You will play a vital role in ensuring our housing stock is maintained to the highest standards-keeping residents safe, comfortable, and supported. About the Role Reporting to the Assistant Repairs & Maintenance Manager, you will lead operational teams responsible for: Gas, plumbing, and electrical repairs Reactive maintenance works Planned maintenance programmes External contracts and subcontractor performance Health & safety compliance across all operations You'll manage supervisors, trade operatives, contractors, apprentices, and support staff while ensuring excellent service delivery, budget control, regulatory compliance, and continuous improvement. Key Responsibilities As M&E Operations Manager, you will: Lead and manage a customer-focused repairs and maintenance service Drive performance through KPIs, service reviews, and quality assurance inspections Ensure compliance with housing, building, and health & safety legislation including CDM regulations Manage subcontractor relationships and service standards Monitor budgets, expenditure, and financial forecasting Improve productivity, resource allocation, and operational efficiency Support recruitment, performance management, training, and employee development Handle escalated complaints, FOI requests, councillor and MP enquiries Produce reports and briefing papers for senior leadership and elected members Contribute to service planning, innovation, and business transformation Participate in an out-of-hours escalation rota Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.
Jun 30, 2026
Contractor
We are looking for an experienced and driven Mechanical & Electrical (M&E) Operations Manager to lead the delivery of our housing repairs and maintenance services across gas, plumbing, and electrical disciplines.This is an exciting leadership opportunity for a skilled M&E professional with strong operational management experience, a passion for service excellence, and the ability to lead high-performing teams in a fast-paced environment.You will play a vital role in ensuring our housing stock is maintained to the highest standards-keeping residents safe, comfortable, and supported. About the Role Reporting to the Assistant Repairs & Maintenance Manager, you will lead operational teams responsible for: Gas, plumbing, and electrical repairs Reactive maintenance works Planned maintenance programmes External contracts and subcontractor performance Health & safety compliance across all operations You'll manage supervisors, trade operatives, contractors, apprentices, and support staff while ensuring excellent service delivery, budget control, regulatory compliance, and continuous improvement. Key Responsibilities As M&E Operations Manager, you will: Lead and manage a customer-focused repairs and maintenance service Drive performance through KPIs, service reviews, and quality assurance inspections Ensure compliance with housing, building, and health & safety legislation including CDM regulations Manage subcontractor relationships and service standards Monitor budgets, expenditure, and financial forecasting Improve productivity, resource allocation, and operational efficiency Support recruitment, performance management, training, and employee development Handle escalated complaints, FOI requests, councillor and MP enquiries Produce reports and briefing papers for senior leadership and elected members Contribute to service planning, innovation, and business transformation Participate in an out-of-hours escalation rota Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.
Assistant Service Manager Commercial Vehicle Dealership Circa £35,000 basic with OTE £49,600 £66,800 Manchester Permanent / Full Time Working Hours: Monday to Friday: 8:00am 6:00pm 1 in 3 Saturdays 8:00am 1:00pm Join a Busy Aftersales Department We are seeking a highly organised, resilient, and people-focused Assistant Service Manager to support the leadership and daily operation of a busy, commercial vehicle dealership service department. This is a demanding but rewarding role within a fast-paced dealership with career progression opportunities. Working closely with the Service Manager, you will play a key role in leading, motivating, and developing a team of automotive professionals while ensuring operational excellence, outstanding customer satisfaction, and strong departmental performance. Key Responsibilities: Leadership & Team Management Support the Service Manager in leading, managing, and motivating the service and aftersales teams. Help foster a high-performance culture where success is recognised, rewarded, and underperformance is effectively managed. Coach, mentor, and support team members to maximise individual and departmental performance. Ensure the department is adequately resourced to meet customer demand and operational requirements. Promote a positive, collaborative working environment focused on continuous improvement. Service Department Operations Support the day-to-day management of the service department in a busy dealership environment. Supervise and support the front-of-house aftersales team, ensuring exceptional customer service standards are maintained. Assist with workshop loading, job allocation, and resource planning to maximise productivity and efficiency. Monitor departmental workflows and proactively address operational challenges. Work closely with senior management to identify and implement operational improvements. Customer Experience Ensure consistently high levels of customer satisfaction and service delivery. Handle customer concerns, complaints, and queries professionally, effectively resolving issues and maintaining positive customer relationships. Drive a customer-first culture throughout the department. Support the achievement of manufacturer and dealership customer satisfaction targets. Performance & Reporting Assist with departmental reporting in line with group and manufacturer requirements. Monitor productivity, efficiency, and key performance indicators (KPIs). Support departmental revenue growth through effective upselling and service retention initiatives. Contribute to achieving departmental financial and operational targets. Compliance & Standards Ensure all manufacturer, company, and industry standards, processes, and procedures are consistently followed. Maintain compliance with health and safety requirements and dealership policies. Support continuous process improvement initiatives to enhance efficiency and customer experience. About You The successful candidate will be: An experienced automotive aftersales professional with supervisory or management experience - this is essential. Highly organised and capable of thriving in a demanding, fast-paced environment. A strong communicator with excellent customer handling and conflict resolution skills. Passionate about developing and supporting teams to achieve success. Commercially aware, with a focus on productivity, efficiency, and customer satisfaction. Resilient under pressure and able to effectively prioritise competing demands. Experienced in workshop planning, job allocation, and performance management. Committed to maintaining high standards and delivering exceptional customer experiences. To find out more about this Assistant Service Manager vacancy, please apply to Adam Curtis of ACS Automotive Recruitment Consultancy today!
Jun 30, 2026
Full time
Assistant Service Manager Commercial Vehicle Dealership Circa £35,000 basic with OTE £49,600 £66,800 Manchester Permanent / Full Time Working Hours: Monday to Friday: 8:00am 6:00pm 1 in 3 Saturdays 8:00am 1:00pm Join a Busy Aftersales Department We are seeking a highly organised, resilient, and people-focused Assistant Service Manager to support the leadership and daily operation of a busy, commercial vehicle dealership service department. This is a demanding but rewarding role within a fast-paced dealership with career progression opportunities. Working closely with the Service Manager, you will play a key role in leading, motivating, and developing a team of automotive professionals while ensuring operational excellence, outstanding customer satisfaction, and strong departmental performance. Key Responsibilities: Leadership & Team Management Support the Service Manager in leading, managing, and motivating the service and aftersales teams. Help foster a high-performance culture where success is recognised, rewarded, and underperformance is effectively managed. Coach, mentor, and support team members to maximise individual and departmental performance. Ensure the department is adequately resourced to meet customer demand and operational requirements. Promote a positive, collaborative working environment focused on continuous improvement. Service Department Operations Support the day-to-day management of the service department in a busy dealership environment. Supervise and support the front-of-house aftersales team, ensuring exceptional customer service standards are maintained. Assist with workshop loading, job allocation, and resource planning to maximise productivity and efficiency. Monitor departmental workflows and proactively address operational challenges. Work closely with senior management to identify and implement operational improvements. Customer Experience Ensure consistently high levels of customer satisfaction and service delivery. Handle customer concerns, complaints, and queries professionally, effectively resolving issues and maintaining positive customer relationships. Drive a customer-first culture throughout the department. Support the achievement of manufacturer and dealership customer satisfaction targets. Performance & Reporting Assist with departmental reporting in line with group and manufacturer requirements. Monitor productivity, efficiency, and key performance indicators (KPIs). Support departmental revenue growth through effective upselling and service retention initiatives. Contribute to achieving departmental financial and operational targets. Compliance & Standards Ensure all manufacturer, company, and industry standards, processes, and procedures are consistently followed. Maintain compliance with health and safety requirements and dealership policies. Support continuous process improvement initiatives to enhance efficiency and customer experience. About You The successful candidate will be: An experienced automotive aftersales professional with supervisory or management experience - this is essential. Highly organised and capable of thriving in a demanding, fast-paced environment. A strong communicator with excellent customer handling and conflict resolution skills. Passionate about developing and supporting teams to achieve success. Commercially aware, with a focus on productivity, efficiency, and customer satisfaction. Resilient under pressure and able to effectively prioritise competing demands. Experienced in workshop planning, job allocation, and performance management. Committed to maintaining high standards and delivering exceptional customer experiences. To find out more about this Assistant Service Manager vacancy, please apply to Adam Curtis of ACS Automotive Recruitment Consultancy today!