Corporate Workplace Receptionist New Flagship Office City of London £31,000 per annum plus premium corporate benefits 8:30 AM 5:30 PM, Monday to Friday About the Role Are you a high-energy hospitality or customer service professional ready to make your mark in a brand-new space? A global leader in property services is seeking a charismatic, professional Corporate Workplace Receptionist for our client's prestigious new flagship office in the heart of the City of London. This isn't just about answering phones. You will be the heartbeat of the office, delivering a first-class workplace experience for internal colleagues. Acting as the ultimate "go-to" person, you will foster a friendly, safe, and collaborative culture while bridging the gap between corporate professionals and contract partners. What You Will Do First-Class Front of House: Deliver a welcoming arrival experience, manage incoming mail/deliveries with instant notifications, and handle internal queries with a polite, confident telephone and face-to-face manner. Onboarding & Community Hosting: Conduct high-quality workplace inductions and building orientations for all new starters (covering fire evacuation routes, post rooms, and breakout spaces). Workplace Operations & Logistics: Manage specialist vendors (such as office plants and coffee machines), and assist with desk and office moves when required. Facilities & Audit Compliance: Conduct daily building floor walks to log faults, quality-check operational paperwork for audit readiness, and ensure office signage strictly adheres to brand standards. Office Standards & Environment: Champion workplace pride by ensuring colleagues adhere to a clear desk policy, managing cable neatness, and maintaining general office tidiness. One-Team Collaboration: Share operational best practices, and collaborate flexibly with sister workplace teams across prime London locations. What We Are Looking For Empathy-Driven Customer Focus: Proven experience in a fast-paced, customer-facing environment (such as premium corporate reception, luxury retail, or five-star hospitality). Exceptional Communication: The ability to communicate confidently and professionally with professionals at all corporate levels. An Operational Eye: Great attention to detail, a proactive attitude toward workplace tidiness, and a basic understanding of Facilities Management (FM) processes. Adaptable Multi-tasker: Highly organized, resilient under pressure, and capable of prioritizing a busy workload while managing changing business needs. Tech Literate: Proficient with core IT systems including Outlook, Excel, and Word. What s in It for You? Basic salary of £31,000 in a prime City of London location. Performance-related annual bonus. Top-tier corporate benefits package. The unique opportunity to shape the workplace culture of a brand-new, flagship commercial property.
Jul 01, 2026
Full time
Corporate Workplace Receptionist New Flagship Office City of London £31,000 per annum plus premium corporate benefits 8:30 AM 5:30 PM, Monday to Friday About the Role Are you a high-energy hospitality or customer service professional ready to make your mark in a brand-new space? A global leader in property services is seeking a charismatic, professional Corporate Workplace Receptionist for our client's prestigious new flagship office in the heart of the City of London. This isn't just about answering phones. You will be the heartbeat of the office, delivering a first-class workplace experience for internal colleagues. Acting as the ultimate "go-to" person, you will foster a friendly, safe, and collaborative culture while bridging the gap between corporate professionals and contract partners. What You Will Do First-Class Front of House: Deliver a welcoming arrival experience, manage incoming mail/deliveries with instant notifications, and handle internal queries with a polite, confident telephone and face-to-face manner. Onboarding & Community Hosting: Conduct high-quality workplace inductions and building orientations for all new starters (covering fire evacuation routes, post rooms, and breakout spaces). Workplace Operations & Logistics: Manage specialist vendors (such as office plants and coffee machines), and assist with desk and office moves when required. Facilities & Audit Compliance: Conduct daily building floor walks to log faults, quality-check operational paperwork for audit readiness, and ensure office signage strictly adheres to brand standards. Office Standards & Environment: Champion workplace pride by ensuring colleagues adhere to a clear desk policy, managing cable neatness, and maintaining general office tidiness. One-Team Collaboration: Share operational best practices, and collaborate flexibly with sister workplace teams across prime London locations. What We Are Looking For Empathy-Driven Customer Focus: Proven experience in a fast-paced, customer-facing environment (such as premium corporate reception, luxury retail, or five-star hospitality). Exceptional Communication: The ability to communicate confidently and professionally with professionals at all corporate levels. An Operational Eye: Great attention to detail, a proactive attitude toward workplace tidiness, and a basic understanding of Facilities Management (FM) processes. Adaptable Multi-tasker: Highly organized, resilient under pressure, and capable of prioritizing a busy workload while managing changing business needs. Tech Literate: Proficient with core IT systems including Outlook, Excel, and Word. What s in It for You? Basic salary of £31,000 in a prime City of London location. Performance-related annual bonus. Top-tier corporate benefits package. The unique opportunity to shape the workplace culture of a brand-new, flagship commercial property.
Job Title: Building Performance Evaluation Engineer (North East) Location: Regional UK, based in Newcastle - North of the river Tyne Salary: Competitive Job Type: Permanent, Full time About the role: The Building Performance Engineer is responsible for delivering a range of testing on new and existing buildings, building strong relationships with our clients and assisting them to demonstrate compliance with building regulations and other standards. Working predominately in the North East you will be performing test at clients sites including air tightness, sound insulation, ventilation, heat transfer coefficient and thermography. Exciting work you will be doing: Operational Excellence & Efficiency: Deliver a wide range of services. Validate procedures for new and existing products and services. Ensure all services are delivered accurately, efficiently, and within established timelines. Conduct fault diagnosis and report on findings. Monitor and manage resources, including tools, equipment, and materials. Feedback strategies to optimise efficiency, reduce downtime, and improve service delivery. Ensure adherence to health, safety, and environmental regulations. Support the execution of strategic initiatives and business plans. Technical Expertise: Serve as a technical resource for troubleshooting and resolving issues. Maintain knowledge of advancements in technologies and methodologies. Provide technical guidance and training to the team and other departments as needed Communication & Stakeholder Management: Provide technical support and items for consideration. Address customer enquiries and complaints in a timely and professional manner. Quality: Adhere to corporate and quality policies and where new or modified versions are required, engage with stakeholders to ensure alignment across the organisation. Maintain compliance with ISO/IEC 17025, ISO 9001 and other corporate policies. Maintain detailed records of activities and ensure documentation is accurate and complete. Culture & Behaviour: As a BSRIA employee, you are required to: Embody integrity, accountability, and professionalism. Promote a culture of respect and open communication both internally and externally. Create a welcoming, engaging and collaborative environment that embraces equity, diversity and inclusion. Approach challenges with a positive future-orientated attitude to maximise value. Drive the successful execution and on-time delivery of tasks and projects, ensuring high quality results and operational excellence. Facilitate and embrace change, growth, innovation and continuous improvement. Commit to achieving commercial success with positive and impactful outcomes. Champion BSRIA as the independent industry leader in providing practical, science-based solutions. To be considered for this Build Performance Evaluation Engineer role: - Ability to manage commercial considerations whilst maintaining a customer centric approach - Methodical with a practical ability including diagnostic skills. - Strong attention to detail and commitment to quality. - PC literate. - Ability to apply critical thinking to evaluate scenarios and make informed decisions. - Knowledge of principles, practices, and industry standards (e.g., ISO/IEC 17025). - Proficiency in using equipment and software. Additional Information: As an equal opportunities' employer, BSRIA is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us. Unfortunately, we are unable to offer visa sponsorship for this position. Applicants must already have the necessary right to work in the UK. Candidates with the experience or relevant job titles of: Building Performance Analyst, Building Performance Consultant, Building Performance Specialist, Building Energy Engineer may also be considered for this role.
Jul 01, 2026
Full time
Job Title: Building Performance Evaluation Engineer (North East) Location: Regional UK, based in Newcastle - North of the river Tyne Salary: Competitive Job Type: Permanent, Full time About the role: The Building Performance Engineer is responsible for delivering a range of testing on new and existing buildings, building strong relationships with our clients and assisting them to demonstrate compliance with building regulations and other standards. Working predominately in the North East you will be performing test at clients sites including air tightness, sound insulation, ventilation, heat transfer coefficient and thermography. Exciting work you will be doing: Operational Excellence & Efficiency: Deliver a wide range of services. Validate procedures for new and existing products and services. Ensure all services are delivered accurately, efficiently, and within established timelines. Conduct fault diagnosis and report on findings. Monitor and manage resources, including tools, equipment, and materials. Feedback strategies to optimise efficiency, reduce downtime, and improve service delivery. Ensure adherence to health, safety, and environmental regulations. Support the execution of strategic initiatives and business plans. Technical Expertise: Serve as a technical resource for troubleshooting and resolving issues. Maintain knowledge of advancements in technologies and methodologies. Provide technical guidance and training to the team and other departments as needed Communication & Stakeholder Management: Provide technical support and items for consideration. Address customer enquiries and complaints in a timely and professional manner. Quality: Adhere to corporate and quality policies and where new or modified versions are required, engage with stakeholders to ensure alignment across the organisation. Maintain compliance with ISO/IEC 17025, ISO 9001 and other corporate policies. Maintain detailed records of activities and ensure documentation is accurate and complete. Culture & Behaviour: As a BSRIA employee, you are required to: Embody integrity, accountability, and professionalism. Promote a culture of respect and open communication both internally and externally. Create a welcoming, engaging and collaborative environment that embraces equity, diversity and inclusion. Approach challenges with a positive future-orientated attitude to maximise value. Drive the successful execution and on-time delivery of tasks and projects, ensuring high quality results and operational excellence. Facilitate and embrace change, growth, innovation and continuous improvement. Commit to achieving commercial success with positive and impactful outcomes. Champion BSRIA as the independent industry leader in providing practical, science-based solutions. To be considered for this Build Performance Evaluation Engineer role: - Ability to manage commercial considerations whilst maintaining a customer centric approach - Methodical with a practical ability including diagnostic skills. - Strong attention to detail and commitment to quality. - PC literate. - Ability to apply critical thinking to evaluate scenarios and make informed decisions. - Knowledge of principles, practices, and industry standards (e.g., ISO/IEC 17025). - Proficiency in using equipment and software. Additional Information: As an equal opportunities' employer, BSRIA is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us. Unfortunately, we are unable to offer visa sponsorship for this position. Applicants must already have the necessary right to work in the UK. Candidates with the experience or relevant job titles of: Building Performance Analyst, Building Performance Consultant, Building Performance Specialist, Building Energy Engineer may also be considered for this role.
Join the Atlas Workplace Services Team as a Maintenance Operative in London! Are you skilled and dedicated to maintaining high standards and ensuring seamless operations across client sites? In this critical role, you will execute statutory and routine PPMs and promptly address reactive maintenance issues, ensuring strict adherence to contract Service Level Agreements (SLAs) to maintain our standards. We seek a Maintenance Operative adept at delivering top-quality planned maintenance and reactive repairs, with a strong emphasis on compliance PPM across diverse disciplines. Are you ready to join a team where your expertise will have a substantial impact? Principal Duties and Responsibilities Deliver high standards in line with Atlas competencies, completing Portfolio M&E PPM, minor works, and all scheduled tasks safely and efficiently (including those delivered by service partners). Maintain clear communication with Clients, Customers, and the wider team, providing regular updates, performance reporting, and ensuring a high-quality service with a goal of 100% customer satisfaction. Provide technical support, advice, and guidance to both Customers and colleagues, ensuring best value for money through accurate resource and material selection. Collaborate with Account Coordinators, Schedulers, Management, and Sub-Contractors to deliver work to SLA, while building strong working relationships across all stakeholders. Take full ownership of assigned sites, ensuring Maximo is regularly updated, timesheets are accurate, and all administrative requirements are met. Participate in a 7-week shift rota, including evenings, weekends, and out-of-hours call-out responsibilities when rostered. Core Tasks Fabric & General Maintenance Carry out minor carpentry and building fabric repairs, including work on doors (locks, hinges, closers, hardware), access hatches, seating components (training provided), and general repairs to floors, walls, and woodwork. Complete general maintenance tasks such as unblocking toilets and sinks, graffiti removal, gutter cleaning (SkyVac), and lamp checks (head office). Plumbing Diagnose and repair plumbing faults, including toilet systems (both close coupled and concealed), taps, valves, pipework, drainage issues, leaks, and sealant replacement. PPM (Planned Preventative Maintenance) Undertake scheduled PPM activities including drainage and interceptor checks, roof inspections and upkeep, façade and graffiti inspections, legionella control tasks (head office), and cleaning/descaling of taps, shower heads, filters, and grilles. Essential Knowledge, Skills and Experience for this role Strong, demonstrable competencies of dealing with fabric related works in a maintenance environment. 2 years previous experience within similar environment, and in particular, across area multi sites and multi discipline service delivery Background in engineering or property maintenance Experience of working with asset/work management systems such as MAXIMO / CAFM systems on smartphones Ability to manage priorities in line with business needs Ability to turn hand to most activities within a building maintenance environment At Atlas Workplace Services, we believe great buildings start with great people. That s why we ve reimagined facilities management to put people first those who work in the spaces we care for, and those who deliver our services every day. We re not just another FM provider we re a top-10 industry leader committed to doing things differently, with a personal touch, smart technology, and a passion for going the extra mile. As part of an Employee Ownership Trust (EOT), Atlas Workplace Services is proud to be a company where our people have a meaningful stake in our success. Being part of an EOT isn t just about sharing in the company s performance; it s about creating a culture of shared responsibility, collaboration, and pride in what we achieve together.
Jul 01, 2026
Full time
Join the Atlas Workplace Services Team as a Maintenance Operative in London! Are you skilled and dedicated to maintaining high standards and ensuring seamless operations across client sites? In this critical role, you will execute statutory and routine PPMs and promptly address reactive maintenance issues, ensuring strict adherence to contract Service Level Agreements (SLAs) to maintain our standards. We seek a Maintenance Operative adept at delivering top-quality planned maintenance and reactive repairs, with a strong emphasis on compliance PPM across diverse disciplines. Are you ready to join a team where your expertise will have a substantial impact? Principal Duties and Responsibilities Deliver high standards in line with Atlas competencies, completing Portfolio M&E PPM, minor works, and all scheduled tasks safely and efficiently (including those delivered by service partners). Maintain clear communication with Clients, Customers, and the wider team, providing regular updates, performance reporting, and ensuring a high-quality service with a goal of 100% customer satisfaction. Provide technical support, advice, and guidance to both Customers and colleagues, ensuring best value for money through accurate resource and material selection. Collaborate with Account Coordinators, Schedulers, Management, and Sub-Contractors to deliver work to SLA, while building strong working relationships across all stakeholders. Take full ownership of assigned sites, ensuring Maximo is regularly updated, timesheets are accurate, and all administrative requirements are met. Participate in a 7-week shift rota, including evenings, weekends, and out-of-hours call-out responsibilities when rostered. Core Tasks Fabric & General Maintenance Carry out minor carpentry and building fabric repairs, including work on doors (locks, hinges, closers, hardware), access hatches, seating components (training provided), and general repairs to floors, walls, and woodwork. Complete general maintenance tasks such as unblocking toilets and sinks, graffiti removal, gutter cleaning (SkyVac), and lamp checks (head office). Plumbing Diagnose and repair plumbing faults, including toilet systems (both close coupled and concealed), taps, valves, pipework, drainage issues, leaks, and sealant replacement. PPM (Planned Preventative Maintenance) Undertake scheduled PPM activities including drainage and interceptor checks, roof inspections and upkeep, façade and graffiti inspections, legionella control tasks (head office), and cleaning/descaling of taps, shower heads, filters, and grilles. Essential Knowledge, Skills and Experience for this role Strong, demonstrable competencies of dealing with fabric related works in a maintenance environment. 2 years previous experience within similar environment, and in particular, across area multi sites and multi discipline service delivery Background in engineering or property maintenance Experience of working with asset/work management systems such as MAXIMO / CAFM systems on smartphones Ability to manage priorities in line with business needs Ability to turn hand to most activities within a building maintenance environment At Atlas Workplace Services, we believe great buildings start with great people. That s why we ve reimagined facilities management to put people first those who work in the spaces we care for, and those who deliver our services every day. We re not just another FM provider we re a top-10 industry leader committed to doing things differently, with a personal touch, smart technology, and a passion for going the extra mile. As part of an Employee Ownership Trust (EOT), Atlas Workplace Services is proud to be a company where our people have a meaningful stake in our success. Being part of an EOT isn t just about sharing in the company s performance; it s about creating a culture of shared responsibility, collaboration, and pride in what we achieve together.
Move Coordinator Salary: Up to £35,000 Location: Hertfordshire, WD4 Start: ASAP Red Recruit Global is excited to collaborate with an award-winning Removals and Storage firm. We are currently seeking a dynamic Move Manager to service their corporate customers from their branch in Hertfordshire. This position would suit someone from a very strong customer services background. What you'll do: A typical day as Move Manager will involve coordinating the smooth shipment of corporate clients' goods, meeting agreements and upholding high standards of customer service. Your responsibilities will include providing advice to corporate customers, monitoring consignment tracking worldwide, and maintaining communication with internal departments, sister companies, and service suppliers. Managing complete door-to-door services. Offering comprehensive customer service in alignment with KPIs and contractual requirements. Liaising with agent networks, service suppliers, and internal departments for operational needs. Handling financial and operational processes through a centralised system. Managing financial aspects of each file in accordance with contracted rates and specifications. Assisting the Team Leader in developing account relationships and onboarding new departments. What you need: We're keen to speak to Customer Services professionals who are proactive, motivated, organised and capable of working under pressure and meeting deadlines. Industry experience would be a distinct advantage but is not essential. Exceptional communication skills, both written and verbal. Excellent customer service skills and telephone manner. Proactive and optimistic attitude, well-presented, reliable, and punctual. Adaptability to various tasks and a strong team player. How to apply: If you have relevant experience, please get in touch today. E: T: You can also refer someone suitable; please share this advert or send us their details. Successful referrals qualify for our candidate referral reward scheme. Red Recruit specialise in Removals & Storage, Relocations and Fine Art Shipping, Freight & Logistics recruitment, with opportunities across all levels. Not all roles are advertised, so feel free to send us your CV in confidence or call us directly.
Jul 01, 2026
Full time
Move Coordinator Salary: Up to £35,000 Location: Hertfordshire, WD4 Start: ASAP Red Recruit Global is excited to collaborate with an award-winning Removals and Storage firm. We are currently seeking a dynamic Move Manager to service their corporate customers from their branch in Hertfordshire. This position would suit someone from a very strong customer services background. What you'll do: A typical day as Move Manager will involve coordinating the smooth shipment of corporate clients' goods, meeting agreements and upholding high standards of customer service. Your responsibilities will include providing advice to corporate customers, monitoring consignment tracking worldwide, and maintaining communication with internal departments, sister companies, and service suppliers. Managing complete door-to-door services. Offering comprehensive customer service in alignment with KPIs and contractual requirements. Liaising with agent networks, service suppliers, and internal departments for operational needs. Handling financial and operational processes through a centralised system. Managing financial aspects of each file in accordance with contracted rates and specifications. Assisting the Team Leader in developing account relationships and onboarding new departments. What you need: We're keen to speak to Customer Services professionals who are proactive, motivated, organised and capable of working under pressure and meeting deadlines. Industry experience would be a distinct advantage but is not essential. Exceptional communication skills, both written and verbal. Excellent customer service skills and telephone manner. Proactive and optimistic attitude, well-presented, reliable, and punctual. Adaptability to various tasks and a strong team player. How to apply: If you have relevant experience, please get in touch today. E: T: You can also refer someone suitable; please share this advert or send us their details. Successful referrals qualify for our candidate referral reward scheme. Red Recruit specialise in Removals & Storage, Relocations and Fine Art Shipping, Freight & Logistics recruitment, with opportunities across all levels. Not all roles are advertised, so feel free to send us your CV in confidence or call us directly.
Your new role My client is looking for a highly analytical, detail-orientated customer service individual to join their Customer Operations Team. This is an exciting opportunity for someone with experience in quality assurance, customer operations in a regulated environment, outcome testing or compliance monitoring.Working closely with operational teams, stakeholders, and regulatory functions, you will independently review customer interactions, identify areas for improvement, provide actionable recommendations, and help drive continuous improvement across the business. Conduct independent quality reviews across multiple customer contact channels, including telephone, email, live chat, web forms, and correspondence. Assess customer interactions to ensure compliance with FCA regulations, company policies, business rules, and customer outcome requirements. Evaluate the quality and effectiveness of customer outcomes and identify remediation where required. Deliver fair, consistent, and evidence-based assessments in line with established frameworks and standards. Provide clear, constructive, and actionable feedback to operational teams and stakeholders. Monitor and track recommendations through to completion, escalating concerns where appropriate. Contribute to the ongoing development of testing strategies and quality frameworks Maintain up-to-date knowledge of regulatory requirements, including Consumer Duty and Vulnerable Customer principles. Identify emerging risks, process weaknesses, training needs, and control gaps through ongoing testing and monitoring activities. Conduct root cause analysis and provide insight-led recommendations to improve customer outcomes and operational performance. Support the implementation of enhancements arising from audits, regulatory reviews, and second-line oversight activities. Collaborate across the business to identify opportunities to improve customer journeys and reduce customer friction. Present quality findings, trends, risks, and recommendations to stakeholders at various levels across the organisation. Support framework reviews and competency assessments to maintain quality and consistency across the team. Produce insightful reporting and trend analysis to support decision-making and business improvement initiatives. Engage with operational leaders to drive accountability and continuous improvement activities. What you'll need to succeed We're looking for someone who combines strong analytical capability with a passion for delivering excellent customer outcomes. Experience in Quality Assurance, Outcome Testing, Compliance Monitoring, or Quality Control within a regulated environment. Strong knowledge of Consumer Duty, Vulnerable Customers, and FCA regulatory requirements. Excellent written and verbal communication skills. Ability to provide constructive feedback and influence stakeholders at all levels. Strong analytical and problem-solving skills, including root cause analysis. Experience interpreting data and identifying trends, risks, and opportunities. Ability to work independently while managing multiple priorities and deadlines. Strong attention to detail and commitment to maintaining high quality standards. Desirable Experience Previous experience within Automotive Finance is desired, although not essential. Understanding of Customer Services and Complaints/Resolutions operations. Experience coaching individuals and supporting performance improvement initiatives. Exposure to regulatory reviews, audits, or compliance monitoring programmes. What You'll Bring A customer-first mindset and passion for delivering fair customer outcomes. Confidence in challenging processes and identifying opportunities for improvement. Strong organisational and time-management skills. A proactive and resilient approach to problem-solving. The ability to build effective relationships and positively influence change across the business. What you'll get in return Hybrid working Opportunity to work with a collaborative team and influence meaningful change Fantastic benefits What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jul 01, 2026
Contractor
Your new role My client is looking for a highly analytical, detail-orientated customer service individual to join their Customer Operations Team. This is an exciting opportunity for someone with experience in quality assurance, customer operations in a regulated environment, outcome testing or compliance monitoring.Working closely with operational teams, stakeholders, and regulatory functions, you will independently review customer interactions, identify areas for improvement, provide actionable recommendations, and help drive continuous improvement across the business. Conduct independent quality reviews across multiple customer contact channels, including telephone, email, live chat, web forms, and correspondence. Assess customer interactions to ensure compliance with FCA regulations, company policies, business rules, and customer outcome requirements. Evaluate the quality and effectiveness of customer outcomes and identify remediation where required. Deliver fair, consistent, and evidence-based assessments in line with established frameworks and standards. Provide clear, constructive, and actionable feedback to operational teams and stakeholders. Monitor and track recommendations through to completion, escalating concerns where appropriate. Contribute to the ongoing development of testing strategies and quality frameworks Maintain up-to-date knowledge of regulatory requirements, including Consumer Duty and Vulnerable Customer principles. Identify emerging risks, process weaknesses, training needs, and control gaps through ongoing testing and monitoring activities. Conduct root cause analysis and provide insight-led recommendations to improve customer outcomes and operational performance. Support the implementation of enhancements arising from audits, regulatory reviews, and second-line oversight activities. Collaborate across the business to identify opportunities to improve customer journeys and reduce customer friction. Present quality findings, trends, risks, and recommendations to stakeholders at various levels across the organisation. Support framework reviews and competency assessments to maintain quality and consistency across the team. Produce insightful reporting and trend analysis to support decision-making and business improvement initiatives. Engage with operational leaders to drive accountability and continuous improvement activities. What you'll need to succeed We're looking for someone who combines strong analytical capability with a passion for delivering excellent customer outcomes. Experience in Quality Assurance, Outcome Testing, Compliance Monitoring, or Quality Control within a regulated environment. Strong knowledge of Consumer Duty, Vulnerable Customers, and FCA regulatory requirements. Excellent written and verbal communication skills. Ability to provide constructive feedback and influence stakeholders at all levels. Strong analytical and problem-solving skills, including root cause analysis. Experience interpreting data and identifying trends, risks, and opportunities. Ability to work independently while managing multiple priorities and deadlines. Strong attention to detail and commitment to maintaining high quality standards. Desirable Experience Previous experience within Automotive Finance is desired, although not essential. Understanding of Customer Services and Complaints/Resolutions operations. Experience coaching individuals and supporting performance improvement initiatives. Exposure to regulatory reviews, audits, or compliance monitoring programmes. What You'll Bring A customer-first mindset and passion for delivering fair customer outcomes. Confidence in challenging processes and identifying opportunities for improvement. Strong organisational and time-management skills. A proactive and resilient approach to problem-solving. The ability to build effective relationships and positively influence change across the business. What you'll get in return Hybrid working Opportunity to work with a collaborative team and influence meaningful change Fantastic benefits What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
White Collar Factory (95009), United Kingdom, London, London Lead Software Development Engineer - Services About this role Capital One's mission is to change banking for good by bringing humanity, ingenuity and simplicity to banking. Sitting at the core of such values is our Software Engineering department whose primary role is to be an enabler of our ambitions. Capital One is looking for a Senior Software Development Engineer to join a backend team, based in our London office on a hybrid basis. Our Engineers are people who lead by example, build strong and valuable relationships and have the confidence to influence at all levels. We are proud of who we are and what we do and want you to join us at this particularly exciting time at Capital One. What you'll do You will lead a team or cross-functional squad in the delivery of complex and ambiguous projects that support a broader business outcome You will take end-to-end responsibility for technical design, implementation, and operational considerations Collaborate with engineers, architects, product owners, and stakeholders to ensure successful project outcomes You will play a crucial role in supporting the elevation of engineering enablement, excellence, and experience across the broader engineering community You will collaborate and contribute to the development and dissemination of standardised and sustainable best practices, tools, patterns, and frameworks that enhance the productivity and quality of engineering efforts business-wide Your focus is on a major portion of existing or new team software (e.g., significant component, set of features, mid-size application or service) You'll work to achieve the goals and vision shared by Product Management and your Tribe Leadership Innovate within your team, initiative area and contribute within your technical domain What we're looking for Proven experience in technical leadership, including leading a team or cross-functional squad Proven experience working in both backend services and mobile technologies Exceptional programming skills and knowledge of building APIs using modern OO languages preferably Java, SOLID principles, SOA, HTTP and REST Experience with AWS and strong understanding of cloud-based development Extensive, demonstrable knowledge of designing architectures that are secure and perform at scale You're able to effectively communicate and work collaboratively across engineering to maximise inner-sourcing opportunities and reduce waste Proven experience ability to deliver high quality applications at scale An advocate for quality and the ability to support the team, leveraging approaches such as Pair Programming, TDD and BDD Where and how you'll work This is a permanent position and will be based in our London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be handsomely rewarded with a role contributing to the product roadmap for an organisation committed to transformation We're continuing our journey into the public cloud and have problems of scale, security, availability and performance for you to help solve We love continuous learning and that's why we give you 10% of your time to work on cutting edge innovative projects that shape the way we will work in the future We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women and ethnic minority candidates. We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Jul 01, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London Lead Software Development Engineer - Services About this role Capital One's mission is to change banking for good by bringing humanity, ingenuity and simplicity to banking. Sitting at the core of such values is our Software Engineering department whose primary role is to be an enabler of our ambitions. Capital One is looking for a Senior Software Development Engineer to join a backend team, based in our London office on a hybrid basis. Our Engineers are people who lead by example, build strong and valuable relationships and have the confidence to influence at all levels. We are proud of who we are and what we do and want you to join us at this particularly exciting time at Capital One. What you'll do You will lead a team or cross-functional squad in the delivery of complex and ambiguous projects that support a broader business outcome You will take end-to-end responsibility for technical design, implementation, and operational considerations Collaborate with engineers, architects, product owners, and stakeholders to ensure successful project outcomes You will play a crucial role in supporting the elevation of engineering enablement, excellence, and experience across the broader engineering community You will collaborate and contribute to the development and dissemination of standardised and sustainable best practices, tools, patterns, and frameworks that enhance the productivity and quality of engineering efforts business-wide Your focus is on a major portion of existing or new team software (e.g., significant component, set of features, mid-size application or service) You'll work to achieve the goals and vision shared by Product Management and your Tribe Leadership Innovate within your team, initiative area and contribute within your technical domain What we're looking for Proven experience in technical leadership, including leading a team or cross-functional squad Proven experience working in both backend services and mobile technologies Exceptional programming skills and knowledge of building APIs using modern OO languages preferably Java, SOLID principles, SOA, HTTP and REST Experience with AWS and strong understanding of cloud-based development Extensive, demonstrable knowledge of designing architectures that are secure and perform at scale You're able to effectively communicate and work collaboratively across engineering to maximise inner-sourcing opportunities and reduce waste Proven experience ability to deliver high quality applications at scale An advocate for quality and the ability to support the team, leveraging approaches such as Pair Programming, TDD and BDD Where and how you'll work This is a permanent position and will be based in our London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be handsomely rewarded with a role contributing to the product roadmap for an organisation committed to transformation We're continuing our journey into the public cloud and have problems of scale, security, availability and performance for you to help solve We love continuous learning and that's why we give you 10% of your time to work on cutting edge innovative projects that shape the way we will work in the future We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women and ethnic minority candidates. We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Job Title Optical Manager Location Mansfield Employment Type Part time Contract Type Permanent Shift Pattern Work Shift: Days Hours per Week 27 Salary Competitive salary plus benefits Category Optical, Retail Healthcare Closing Date 27 August 2026 Your RoleAt Asda nothing is more important to us than the health and wellbeing of our customers and we pride ourselves on providing excellent service and clinical care. Our Optical Managers are key to our success, making sure the team has everything in place that they need to deliver.Our unique fixed price approach means there's no up-selling. Single vision glasses are the same price as varifocals, and there are no top-up costs for anti-scratch or thinner lenses either, so we don't have to compromise a customer solution because of what someone can afford.With access to the wider Asda network, you will be supported by our Home Office teams who can offer clinical support and a team of Area Manager's who will work alongside you to get the most out of your role every day. You will also be provided with regular business updates and feedback on your performance. Rota: Saturday - 09:00 - 18:00 Tuesday - 09:00 - 18:00 Wednesday - 09:00 - 18:00About YouOur Optical Managers are key to our success, making sure the team has everything in place to deliver high quality patient service.You'll be responsible for overseeing and managing the entire operation. With tasks including managing your team of Optometrists and Optical assistants, overseeing compliance processes and procedures, reviewing sales forecasting and department targets whilst also dealing with customer queries, every day is busy and fast paced in an Asda Opticians.You will also be responsible for clinic management and managing the shop floor process to ensure the department is well equipped for customer's needs.Working in close partnership with an Optometrist you will also coach and develop your team so being confident in coaching others will be key to this role. Due to the fast-paced nature of this role and the different responsibilities you will need to be organised and able to manage your time effectivelyYou'll be:A fully qualified dispensing optician registered with the GOCOn track to meet the statutory points requirement for CPDConfident in coaching othersAble to provide excellent customer and patient careDriven and ambitious to ensure the department meets its targetsYou'll have proven leadership skills in a fast-paced Optics environmentOrganised and able to manage your time effectivelyApply today by completing an online application Everything you'll love You will also get an excellent benefits package including: Discretionary company bonus Company pension up to 7% matched 15% colleague discount in store and online. Free access to wellbeing services such as Stream, 24/7 virtual GP, counselling, health and dental cash plans and a 24/7 employee assistance helpline, alongside discounts across a range of services and activities, from airport parking, enhanced to theme parks and cinemas. Your professional indemnity insurance GOC fees paid CET package Flexible working patterns in accordance with 7 days opening Asda Allies Inclusion Networks - helping colleagues to make sure everybody is included and that our differences are recognised and celebrated Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments. We want all colleagues to be able to bring their best and true selves to work, every day. Simply put, we want our colleagues to be Proud to be Asda and proud to be themselves.
Jul 01, 2026
Full time
Job Title Optical Manager Location Mansfield Employment Type Part time Contract Type Permanent Shift Pattern Work Shift: Days Hours per Week 27 Salary Competitive salary plus benefits Category Optical, Retail Healthcare Closing Date 27 August 2026 Your RoleAt Asda nothing is more important to us than the health and wellbeing of our customers and we pride ourselves on providing excellent service and clinical care. Our Optical Managers are key to our success, making sure the team has everything in place that they need to deliver.Our unique fixed price approach means there's no up-selling. Single vision glasses are the same price as varifocals, and there are no top-up costs for anti-scratch or thinner lenses either, so we don't have to compromise a customer solution because of what someone can afford.With access to the wider Asda network, you will be supported by our Home Office teams who can offer clinical support and a team of Area Manager's who will work alongside you to get the most out of your role every day. You will also be provided with regular business updates and feedback on your performance. Rota: Saturday - 09:00 - 18:00 Tuesday - 09:00 - 18:00 Wednesday - 09:00 - 18:00About YouOur Optical Managers are key to our success, making sure the team has everything in place to deliver high quality patient service.You'll be responsible for overseeing and managing the entire operation. With tasks including managing your team of Optometrists and Optical assistants, overseeing compliance processes and procedures, reviewing sales forecasting and department targets whilst also dealing with customer queries, every day is busy and fast paced in an Asda Opticians.You will also be responsible for clinic management and managing the shop floor process to ensure the department is well equipped for customer's needs.Working in close partnership with an Optometrist you will also coach and develop your team so being confident in coaching others will be key to this role. Due to the fast-paced nature of this role and the different responsibilities you will need to be organised and able to manage your time effectivelyYou'll be:A fully qualified dispensing optician registered with the GOCOn track to meet the statutory points requirement for CPDConfident in coaching othersAble to provide excellent customer and patient careDriven and ambitious to ensure the department meets its targetsYou'll have proven leadership skills in a fast-paced Optics environmentOrganised and able to manage your time effectivelyApply today by completing an online application Everything you'll love You will also get an excellent benefits package including: Discretionary company bonus Company pension up to 7% matched 15% colleague discount in store and online. Free access to wellbeing services such as Stream, 24/7 virtual GP, counselling, health and dental cash plans and a 24/7 employee assistance helpline, alongside discounts across a range of services and activities, from airport parking, enhanced to theme parks and cinemas. Your professional indemnity insurance GOC fees paid CET package Flexible working patterns in accordance with 7 days opening Asda Allies Inclusion Networks - helping colleagues to make sure everybody is included and that our differences are recognised and celebrated Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments. We want all colleagues to be able to bring their best and true selves to work, every day. Simply put, we want our colleagues to be Proud to be Asda and proud to be themselves.
Your Role At Asda nothing is more important to us than the health and wellbeing of our customers and we pride ourselves on providing excellent service and clinical care. Our Optical Managers are key to our success, making sure the team has everything in place that they need to deliver. Our unique fixed price approach means there's no up-selling. Single vision glasses are the same price as varifocals, and there are no top-up costs for anti-scratch or thinner lenses either, so we don't have to compromise a customer solution because of what someone can afford. With access to the wider Asda network, you will be supported by our Home Office teams who can offer clinical support and a team of Area Manager's who will work alongside you to get the most out of your role every day. You will also be provided with regular business updates and feedback on your performance. About YouOur Optical Managers are key to our success, making sure the team has everything in place to deliver high quality patient service. You'll be responsible for overseeing and managing the entire operation. With tasks including managing your team of Optometrists and Optical assistants, overseeing compliance processes and procedures, reviewing sales forecasting and department targets whilst also dealing with customer queries, every day is busy and fast paced in an Asda Opticians. You will also be responsible for clinic management and managing the shop floor process to ensure the department is well equipped for customer's needs. Working in close partnership with an Optometrist you will also coach and develop your team so being confident in coaching others will be key to this role. Due to the fast-paced nature of this role and the different responsibilities you will need to be organised and able to manage your time effectively. Rota: Week 1 Monday - Friday. 08:00 - 18:00 Week 2 Monday - Saturday with Wed off. 08:00 - 18:00 You'll be: A fully qualified dispensing optician registered with the GOC On track to meet the statutory points requirement for CPD Confident in coaching others Able to provide excellent customer and patient care Driven and ambitious to ensure the department meets its targets You'll have proven leadership skills in a fast-paced Optics environment Organised and able to manage your time effectively Apply today by completing an online application Everything you'll love You will also get an excellent benefits package including: Discretionary company bonus Company pension up to 7% matched 15% colleague discount in store and online. Free access to wellbeing services such as Stream, 24/7 virtual GP, counselling, health and dental cash plans and a 24/7 employee assistance helpline, alongside discounts across a range of services and activities, from airport parking, enhanced to theme parks and cinemas. Your professional indemnity insurance GOC fees paid CET package Flexible working patterns in accordance with 7 days opening Asda Allies Inclusion Networks - helping colleagues to make sure everybody is included and that our differences are recognised and celebrated Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments. We want all colleagues to be able to bring their best and true selves to work, every day. Simply put, we want our colleagues to be Proud to be Asda and proud to be themselves. Find your everything Apply here
Jul 01, 2026
Full time
Your Role At Asda nothing is more important to us than the health and wellbeing of our customers and we pride ourselves on providing excellent service and clinical care. Our Optical Managers are key to our success, making sure the team has everything in place that they need to deliver. Our unique fixed price approach means there's no up-selling. Single vision glasses are the same price as varifocals, and there are no top-up costs for anti-scratch or thinner lenses either, so we don't have to compromise a customer solution because of what someone can afford. With access to the wider Asda network, you will be supported by our Home Office teams who can offer clinical support and a team of Area Manager's who will work alongside you to get the most out of your role every day. You will also be provided with regular business updates and feedback on your performance. About YouOur Optical Managers are key to our success, making sure the team has everything in place to deliver high quality patient service. You'll be responsible for overseeing and managing the entire operation. With tasks including managing your team of Optometrists and Optical assistants, overseeing compliance processes and procedures, reviewing sales forecasting and department targets whilst also dealing with customer queries, every day is busy and fast paced in an Asda Opticians. You will also be responsible for clinic management and managing the shop floor process to ensure the department is well equipped for customer's needs. Working in close partnership with an Optometrist you will also coach and develop your team so being confident in coaching others will be key to this role. Due to the fast-paced nature of this role and the different responsibilities you will need to be organised and able to manage your time effectively. Rota: Week 1 Monday - Friday. 08:00 - 18:00 Week 2 Monday - Saturday with Wed off. 08:00 - 18:00 You'll be: A fully qualified dispensing optician registered with the GOC On track to meet the statutory points requirement for CPD Confident in coaching others Able to provide excellent customer and patient care Driven and ambitious to ensure the department meets its targets You'll have proven leadership skills in a fast-paced Optics environment Organised and able to manage your time effectively Apply today by completing an online application Everything you'll love You will also get an excellent benefits package including: Discretionary company bonus Company pension up to 7% matched 15% colleague discount in store and online. Free access to wellbeing services such as Stream, 24/7 virtual GP, counselling, health and dental cash plans and a 24/7 employee assistance helpline, alongside discounts across a range of services and activities, from airport parking, enhanced to theme parks and cinemas. Your professional indemnity insurance GOC fees paid CET package Flexible working patterns in accordance with 7 days opening Asda Allies Inclusion Networks - helping colleagues to make sure everybody is included and that our differences are recognised and celebrated Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments. We want all colleagues to be able to bring their best and true selves to work, every day. Simply put, we want our colleagues to be Proud to be Asda and proud to be themselves. Find your everything Apply here
Michael Page Finance
Stoke-on-trent, Staffordshire
We are seeking a Client Services Manager to join a professional services team within the accounting and finance department. The role requires a strong focus on client management and service excellence, ensuring the delivery of high-quality professional services. Client Details Our client is a top-tier, independent accountancy and advisory group ranked among the UK's leading firms. With offices across the North West and Midlands, they combine traditional values with a modern, collaborative culture. Known for long-term staff retention, they invest heavily in professional development and wellbeing, creating an environment where careers thrive. Description As Client Services Manager, you will: Manage a portfolio of SME and owner-managed clients Lead, coach, and develop a team of accountants and trainees Deliver proactive advice and ensure compliance with standards Collaborate with senior leadership to enhance client service Identify growth opportunities and strengthen client relationships Profile A successful Client Services Manager should have: ACA or ACCA qualified with proven practice experience Skilled in managing client portfolios and leading teams Strong technical knowledge and advisory capability Excellent communication and leadership skills Tech-savvy and proactive mindset Able to commute to Stoke-on-Trent Job Offer Salary: £50,000-£55,000 DOE Hybrid working with flexible hours Generous holiday allowance Fully funded professional study and leadership mentoring Company pension scheme Health MOTs and mental health support Vibrant wellbeing and social calendar Modern office in central Manchester with excellent transport links
Jul 01, 2026
Full time
We are seeking a Client Services Manager to join a professional services team within the accounting and finance department. The role requires a strong focus on client management and service excellence, ensuring the delivery of high-quality professional services. Client Details Our client is a top-tier, independent accountancy and advisory group ranked among the UK's leading firms. With offices across the North West and Midlands, they combine traditional values with a modern, collaborative culture. Known for long-term staff retention, they invest heavily in professional development and wellbeing, creating an environment where careers thrive. Description As Client Services Manager, you will: Manage a portfolio of SME and owner-managed clients Lead, coach, and develop a team of accountants and trainees Deliver proactive advice and ensure compliance with standards Collaborate with senior leadership to enhance client service Identify growth opportunities and strengthen client relationships Profile A successful Client Services Manager should have: ACA or ACCA qualified with proven practice experience Skilled in managing client portfolios and leading teams Strong technical knowledge and advisory capability Excellent communication and leadership skills Tech-savvy and proactive mindset Able to commute to Stoke-on-Trent Job Offer Salary: £50,000-£55,000 DOE Hybrid working with flexible hours Generous holiday allowance Fully funded professional study and leadership mentoring Company pension scheme Health MOTs and mental health support Vibrant wellbeing and social calendar Modern office in central Manchester with excellent transport links
Job Title Team Leader Location EXPPFS - 5060 Treffynnon PFS Employment Type Part time Contract Type Permanent Shift Pattern Work Shift: Days Hours per Week 32 Pay Rate £13.71 Category Retail Hourly Colleagues, Store Management Closing Date 9 July 2026 Our stores operate 24/7 across our Supermarkets, Superstores, and Asda Express locations, offering a dynamic and fast-paced environment. As a Team Leader, you'll play a key role in driving the success of your area, leading a team of colleagues to deliver excellent service and ensure the smooth running of daily operations. You'll be responsible for managing your section efficiently-whether that's replenishment, checkouts, grocery, or fresh food-making sure shelves are stocked, standards are high, and customers are happy. You'll support your team to meet targets, solve problems, and create a welcoming store environment. About You You're a natural leader who thrives in a busy retail setting. You'll be confident in coaching and motivating others, with a hands-on approach and a passion for delivering great customer service. You'll be flexible, adaptable, and ready to take on new challenges across different store formats-including our growing Asda Express locations. You'll also be comfortable using data and insight to make decisions, and you'll take pride in helping your team grow and succeed. Why Join Us? At Asda, we're all about working together to make a difference-for our customers, our communities, and each other. Whether you're in a Superstore, Supermarket, or Asda Express, you'll be part of a team that's committed to delivering value and quality every day. Apply today by completing an online application Everything you'll love Alongside a competitive salary, you'll get lots of other great benefits too, including: Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more. Company pension Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support Asda Allies Inclusion Networks - helping colleagues to make sure everybody is included and that our differences are recognised and celebrated. Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments. Colleague recognition programme Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
Jul 01, 2026
Full time
Job Title Team Leader Location EXPPFS - 5060 Treffynnon PFS Employment Type Part time Contract Type Permanent Shift Pattern Work Shift: Days Hours per Week 32 Pay Rate £13.71 Category Retail Hourly Colleagues, Store Management Closing Date 9 July 2026 Our stores operate 24/7 across our Supermarkets, Superstores, and Asda Express locations, offering a dynamic and fast-paced environment. As a Team Leader, you'll play a key role in driving the success of your area, leading a team of colleagues to deliver excellent service and ensure the smooth running of daily operations. You'll be responsible for managing your section efficiently-whether that's replenishment, checkouts, grocery, or fresh food-making sure shelves are stocked, standards are high, and customers are happy. You'll support your team to meet targets, solve problems, and create a welcoming store environment. About You You're a natural leader who thrives in a busy retail setting. You'll be confident in coaching and motivating others, with a hands-on approach and a passion for delivering great customer service. You'll be flexible, adaptable, and ready to take on new challenges across different store formats-including our growing Asda Express locations. You'll also be comfortable using data and insight to make decisions, and you'll take pride in helping your team grow and succeed. Why Join Us? At Asda, we're all about working together to make a difference-for our customers, our communities, and each other. Whether you're in a Superstore, Supermarket, or Asda Express, you'll be part of a team that's committed to delivering value and quality every day. Apply today by completing an online application Everything you'll love Alongside a competitive salary, you'll get lots of other great benefits too, including: Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more. Company pension Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support Asda Allies Inclusion Networks - helping colleagues to make sure everybody is included and that our differences are recognised and celebrated. Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments. Colleague recognition programme Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
White Collar Factory (95009), United Kingdom, London, London Senior Software Engineering Manager What you'll do You'll support a cross-functional group of 3 to 4 engineering teams to design, develop and integrate software features that are delightful and vital to the lives of credit card consumers across all walks of life Coach and nurture your engineering managers on how to build, empower and operate teams to achieve their goals Collaborate with product managers and designers on the overall product roadmap for a key business goal Provide sound stewardship of the platform and capabilities created and owned by your teams Be part of the engineering leadership team that evolves and enhances our capability, by defining and adopting best practices Play a lead role in the development of your teams culture, their vision and how they achieve it Work with associates across the business to identify, lead and drive change that impacts associates beyond your team What we're looking for You'll have experience in leading and supporting multi-disciplined engineering teams to achieve business goals You're comfortable in reaching technical trade-offs between short-term team and long-term business needs You're passionate about recruiting and developing great engineering talent You'll demonstrate the ability to communicate effectively and work together across engineering to maximise inner-sourcing opportunities and reduce waste What you'll get to learn (any previous experience would be advantageous) An in-depth understanding and experience working with the cloud/AWS and the opportunities that it brings Solving real world problems and being comfortable working in a complex regulated environment Where and how you'll work This is a permanent position and can be based in either our London or Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Jul 01, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London Senior Software Engineering Manager What you'll do You'll support a cross-functional group of 3 to 4 engineering teams to design, develop and integrate software features that are delightful and vital to the lives of credit card consumers across all walks of life Coach and nurture your engineering managers on how to build, empower and operate teams to achieve their goals Collaborate with product managers and designers on the overall product roadmap for a key business goal Provide sound stewardship of the platform and capabilities created and owned by your teams Be part of the engineering leadership team that evolves and enhances our capability, by defining and adopting best practices Play a lead role in the development of your teams culture, their vision and how they achieve it Work with associates across the business to identify, lead and drive change that impacts associates beyond your team What we're looking for You'll have experience in leading and supporting multi-disciplined engineering teams to achieve business goals You're comfortable in reaching technical trade-offs between short-term team and long-term business needs You're passionate about recruiting and developing great engineering talent You'll demonstrate the ability to communicate effectively and work together across engineering to maximise inner-sourcing opportunities and reduce waste What you'll get to learn (any previous experience would be advantageous) An in-depth understanding and experience working with the cloud/AWS and the opportunities that it brings Solving real world problems and being comfortable working in a complex regulated environment Where and how you'll work This is a permanent position and can be based in either our London or Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
White Collar Factory (95009), United Kingdom, London, London Director of Software Engineering Job Title: Director of Software Engineering Location: London - Hybrid Working Pattern: 3 days in-office (Tuesday-Thursday) and 2 days remote. Our Mission We're on a mission to be a force for good in lending. Throughout our almost 30-year history, we've consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK's Best Workplaces list. Hear from our team about what it's like working at Capital One UK. About this role We are looking for a Director of Software Engineering to lead a team of 50+ engineers. We're looking for someone who is results-oriented, able to partner with business leaders and go toe-to-toe with the best engineers on technical rigour. You'll be responsible for all the technologists within a series of our 'outcome teams': established to drive forward business outcomes. You'll be an excellent leader of people and communicator. You'll be able to seamlessly switch from executive-level progress conversations, to diving deep into solutions, to contributing to strategic discussions around roadmaps. You'll be able to provide clear thinking and direction to cut through ambiguity. You'll be able to partner well with the local business leadership team and with enterprise stakeholders; providing objective assessments of the likely cost and risk trade-offs for different solutions, and clear paths forward. What you'll do Leadership of a team of 50+ technologists (Software Engineers and Architects): operating engineering at scale within a complex regulated environment Work together with Product and Design teams on the overall product roadmap for key business capabilities and goals Elevate great talent and ensure you have a clear agenda for development in the team. Actively manage performance across the team to develop talent over time Drive for effective delivery with pace and precision across the different outcome teams Liaising with and managing enterprise stakeholders primarily based in the US, who often have deep expertise on particular domains Manage a team with a blend of associates and third party engineers, and ensure effective oversight of the relevant third parties within the domain. Seek and share the context of the wider organisation, its purpose, commitments and opportunities to enable and engage your team with customer and organisational outcomes Stay up to date with the latest relevant changes in regulation and enterprise process Maintain broad knowledge and awareness of the latest relevant technologies and engineering practices Be a key voice in technical design reviews - ensuring a clear and consistent approach to engineering practices Support the career growth and development of the team What we're looking for You'll have a clear track record of leading large software engineering teams, and a proven track record of driving high performance You'll be able to solve complex challenges across people, process and technology. A high level of intellectual curiosity and comfort with ambiguity is essential. You will have the ability to deep dive on different technology options quickly and provide recommendations on a path forward. You will have excellent critical thinking skills and be able to provide thoughtful and effective counsel to leaders across the business You're passionate about recruiting and developing great engineering talent You'll be able to drive results quickly individually, whilst enabling others through the establishing of clear patterns and practices for engineering teams. You'll possess excellent communication skills, with an ability to adapt and communicate compellingly and with authenticity to any audience (including internal and external stakeholders) You'll be aware of the latest native developments within AWS and have real world experience You'll have an understanding of the latest cybersecurity trends and how they impact engineering practice You'll be able to work within enterprise policies/guidelines while customising to fit the UK to strike the right balance You're comfortable in reaching pragmatic outcomes between short-term and long-term business needs Where and how you'll work This is a permanent position based in our London office. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What's in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available here . What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture-one that values diverse perspectives, fosters collaboration and encourages innovative ideas-and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programs to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Jul 01, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London Director of Software Engineering Job Title: Director of Software Engineering Location: London - Hybrid Working Pattern: 3 days in-office (Tuesday-Thursday) and 2 days remote. Our Mission We're on a mission to be a force for good in lending. Throughout our almost 30-year history, we've consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK's Best Workplaces list. Hear from our team about what it's like working at Capital One UK. About this role We are looking for a Director of Software Engineering to lead a team of 50+ engineers. We're looking for someone who is results-oriented, able to partner with business leaders and go toe-to-toe with the best engineers on technical rigour. You'll be responsible for all the technologists within a series of our 'outcome teams': established to drive forward business outcomes. You'll be an excellent leader of people and communicator. You'll be able to seamlessly switch from executive-level progress conversations, to diving deep into solutions, to contributing to strategic discussions around roadmaps. You'll be able to provide clear thinking and direction to cut through ambiguity. You'll be able to partner well with the local business leadership team and with enterprise stakeholders; providing objective assessments of the likely cost and risk trade-offs for different solutions, and clear paths forward. What you'll do Leadership of a team of 50+ technologists (Software Engineers and Architects): operating engineering at scale within a complex regulated environment Work together with Product and Design teams on the overall product roadmap for key business capabilities and goals Elevate great talent and ensure you have a clear agenda for development in the team. Actively manage performance across the team to develop talent over time Drive for effective delivery with pace and precision across the different outcome teams Liaising with and managing enterprise stakeholders primarily based in the US, who often have deep expertise on particular domains Manage a team with a blend of associates and third party engineers, and ensure effective oversight of the relevant third parties within the domain. Seek and share the context of the wider organisation, its purpose, commitments and opportunities to enable and engage your team with customer and organisational outcomes Stay up to date with the latest relevant changes in regulation and enterprise process Maintain broad knowledge and awareness of the latest relevant technologies and engineering practices Be a key voice in technical design reviews - ensuring a clear and consistent approach to engineering practices Support the career growth and development of the team What we're looking for You'll have a clear track record of leading large software engineering teams, and a proven track record of driving high performance You'll be able to solve complex challenges across people, process and technology. A high level of intellectual curiosity and comfort with ambiguity is essential. You will have the ability to deep dive on different technology options quickly and provide recommendations on a path forward. You will have excellent critical thinking skills and be able to provide thoughtful and effective counsel to leaders across the business You're passionate about recruiting and developing great engineering talent You'll be able to drive results quickly individually, whilst enabling others through the establishing of clear patterns and practices for engineering teams. You'll possess excellent communication skills, with an ability to adapt and communicate compellingly and with authenticity to any audience (including internal and external stakeholders) You'll be aware of the latest native developments within AWS and have real world experience You'll have an understanding of the latest cybersecurity trends and how they impact engineering practice You'll be able to work within enterprise policies/guidelines while customising to fit the UK to strike the right balance You're comfortable in reaching pragmatic outcomes between short-term and long-term business needs Where and how you'll work This is a permanent position based in our London office. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What's in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available here . What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture-one that values diverse perspectives, fosters collaboration and encourages innovative ideas-and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programs to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
White Collar Factory (95009), United Kingdom, London, London Senior Strategy Analyst What you'll do You'll join our Analytics department in one of our core teams; Marketing Strategy, Lending Strategy, Customer Management, Valuations, Financial Support or Fraud. In this role, you'll help us on our mission to Change Banking for Good by: Using your analytical skills to solve complex business challenges, finding patterns in the data and building new credit risk strategies. For example, you could determine who is most likely to use a credit limit increase responsibly, the optimal account terms on a price comparison website, or the best support for customers behind on payments. Optimising lending decisions to drive sustainable lending growth and improve customer experiences. Delivering strategic recommendations and bringing them to market - working with product, data and tech teams to deliver them. Ensuring good outcomes for customers by tracking and drawing insights from performance of credit decisions. What you'll need Enjoy solving analytical challenges Able to use technical skills to solve complex data problems. If you know how to use SQL and Python, that's great. No worries if not, as we will help you learn Strong mathematical and critical thinking skills An open mindset in your approach to change and personal development Experience leading a project, and working with people at every level to see it through A university degree or equivalent Experience in consulting or financial services Where and how you'll work This permanent position offers the flexibility of being based in either our London or Nottingham office. We prioritise collaboration and connection, so you'll be based in office three days a week, from Tuesday through to Thursday. To further foster teamwork, you'll also travel between offices twice a month. Mondays and Fridays are designated as company-wide virtual days. What's in it for you We're set up for growth - and that means in our people, as well as our business. You'll get plenty of opportunities to learn and develop your career. We love to give our Strategy Analysts the opportunity to rotate to roles across various teams, from Marketing and Lending strategy, to Customer Management and Valuations. This is part of our winning formula for creating great future leaders so this role is well suited to high performers looking for growth opportunities. As well as that, you'll get: Pension and bonus schemes 25 days' holiday (and the option to buy up to 5 more) Private medical insurance Season ticket loans Cycle to work scheme Enhanced parental leave If you're based in Nottingham, you can use a fully-serviced gym, subsidised restaurant and mindfulness and music rooms. In London, you can sweat it out on our rooftop running track. See our full list of benefits here What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Jul 01, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London Senior Strategy Analyst What you'll do You'll join our Analytics department in one of our core teams; Marketing Strategy, Lending Strategy, Customer Management, Valuations, Financial Support or Fraud. In this role, you'll help us on our mission to Change Banking for Good by: Using your analytical skills to solve complex business challenges, finding patterns in the data and building new credit risk strategies. For example, you could determine who is most likely to use a credit limit increase responsibly, the optimal account terms on a price comparison website, or the best support for customers behind on payments. Optimising lending decisions to drive sustainable lending growth and improve customer experiences. Delivering strategic recommendations and bringing them to market - working with product, data and tech teams to deliver them. Ensuring good outcomes for customers by tracking and drawing insights from performance of credit decisions. What you'll need Enjoy solving analytical challenges Able to use technical skills to solve complex data problems. If you know how to use SQL and Python, that's great. No worries if not, as we will help you learn Strong mathematical and critical thinking skills An open mindset in your approach to change and personal development Experience leading a project, and working with people at every level to see it through A university degree or equivalent Experience in consulting or financial services Where and how you'll work This permanent position offers the flexibility of being based in either our London or Nottingham office. We prioritise collaboration and connection, so you'll be based in office three days a week, from Tuesday through to Thursday. To further foster teamwork, you'll also travel between offices twice a month. Mondays and Fridays are designated as company-wide virtual days. What's in it for you We're set up for growth - and that means in our people, as well as our business. You'll get plenty of opportunities to learn and develop your career. We love to give our Strategy Analysts the opportunity to rotate to roles across various teams, from Marketing and Lending strategy, to Customer Management and Valuations. This is part of our winning formula for creating great future leaders so this role is well suited to high performers looking for growth opportunities. As well as that, you'll get: Pension and bonus schemes 25 days' holiday (and the option to buy up to 5 more) Private medical insurance Season ticket loans Cycle to work scheme Enhanced parental leave If you're based in Nottingham, you can use a fully-serviced gym, subsidised restaurant and mindfulness and music rooms. In London, you can sweat it out on our rooftop running track. See our full list of benefits here What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
The Ark (95988), United Kingdom, London, Senior Employment Lawyer Job Title: S enior Employment Lawyer (Senior Manager - Legal) Location: London - Hybrid Working Pattern: 3 days in-office (Tuesday-Thursday) and 2 days remote. Our Mission We're on a mission to be a force for good in lending. Throughout our almost 30-year history, we've consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK's Best Workplaces list. Hear from our team about what it's like working at Capital One UK. About the Role Capital One is at an exciting point in its history as it grows around the world. To support that, we are looking for a Senior Employment Lawyer who will be based in our UK legal team, to serve our International and US HR and Employment legal teams. The role will include providing legal advice on UK employment law to existing Capital One businesses, as well as supporting the integration of new businesses and workforces into the UK footprint. You will be reporting to the Senior Director, Employment and Benefits Law and have strong connections to a group of employment lawyers that are working increasingly globally. What You'll Do Providing legal advice in relation to all aspects of Capital One's compliance with employment law, including in relation to the preparation for, and result of, mergers and acquisitions Advising on (and where necessary, drafting) hiring practices, employment contracts, terminations, benefits, workplace policies, and employee relations. Being a beacon for UK employment law knowledge and expertise. This will include preparation and delivery of employment law training across the organisation, including the HR functions that the role supports Supporting the management of any employee disputes, including employment tribunal claims Developing a strong relationship with International HR teams to understand and provide strategic support across their objectives and priorities Partnering with HR risk and compliance stakeholders to identify, navigate and report on HR-related risks Advising on data protection issues impacting associates and Capital One, including the processing of employee data and handling Data Subject Access requests Provide regulatory advice to Capital One's businesses in the region, including EU AI, GDPR, and other regulatory requirements as needed Where necessary, working alongside external counsel to support the delivery of legal advice and support Building a network - both internally, through building relationships with the broader Capital One Enterprise, and externally, through external counsel and other in-house teams The skills and experience you need A very high level of subject matter expertise and an ability to work autonomously Excellent communication and interpersonal skills, supporting others to make well informed decisions quickly Very high level of confidence to work with a broad range of stakeholders in different businesses and geographies A strong understanding of employment law in the context of mergers and acquisitions Exceptional judgment, having confidence in decisions, whilst also knowing when to escalate matters Proven ability to build strong relationships and integrate with HR and senior leadership teams, in order to understand and support across their priorities and working styles Where and how you'll work This is a permanent position based in our London office . We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. What's in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available here . What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture-one that values diverse perspectives, fosters collaboration and encourages innovative ideas-and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programmes to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Jul 01, 2026
Full time
The Ark (95988), United Kingdom, London, Senior Employment Lawyer Job Title: S enior Employment Lawyer (Senior Manager - Legal) Location: London - Hybrid Working Pattern: 3 days in-office (Tuesday-Thursday) and 2 days remote. Our Mission We're on a mission to be a force for good in lending. Throughout our almost 30-year history, we've consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK's Best Workplaces list. Hear from our team about what it's like working at Capital One UK. About the Role Capital One is at an exciting point in its history as it grows around the world. To support that, we are looking for a Senior Employment Lawyer who will be based in our UK legal team, to serve our International and US HR and Employment legal teams. The role will include providing legal advice on UK employment law to existing Capital One businesses, as well as supporting the integration of new businesses and workforces into the UK footprint. You will be reporting to the Senior Director, Employment and Benefits Law and have strong connections to a group of employment lawyers that are working increasingly globally. What You'll Do Providing legal advice in relation to all aspects of Capital One's compliance with employment law, including in relation to the preparation for, and result of, mergers and acquisitions Advising on (and where necessary, drafting) hiring practices, employment contracts, terminations, benefits, workplace policies, and employee relations. Being a beacon for UK employment law knowledge and expertise. This will include preparation and delivery of employment law training across the organisation, including the HR functions that the role supports Supporting the management of any employee disputes, including employment tribunal claims Developing a strong relationship with International HR teams to understand and provide strategic support across their objectives and priorities Partnering with HR risk and compliance stakeholders to identify, navigate and report on HR-related risks Advising on data protection issues impacting associates and Capital One, including the processing of employee data and handling Data Subject Access requests Provide regulatory advice to Capital One's businesses in the region, including EU AI, GDPR, and other regulatory requirements as needed Where necessary, working alongside external counsel to support the delivery of legal advice and support Building a network - both internally, through building relationships with the broader Capital One Enterprise, and externally, through external counsel and other in-house teams The skills and experience you need A very high level of subject matter expertise and an ability to work autonomously Excellent communication and interpersonal skills, supporting others to make well informed decisions quickly Very high level of confidence to work with a broad range of stakeholders in different businesses and geographies A strong understanding of employment law in the context of mergers and acquisitions Exceptional judgment, having confidence in decisions, whilst also knowing when to escalate matters Proven ability to build strong relationships and integrate with HR and senior leadership teams, in order to understand and support across their priorities and working styles Where and how you'll work This is a permanent position based in our London office . We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. What's in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available here . What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture-one that values diverse perspectives, fosters collaboration and encourages innovative ideas-and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programmes to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Job Title Optical Manager Location Taunton Employment Type Full time Contract Type Permanent Shift Pattern Work Shift: Days Hours per Week 45 Salary Competitive salary plus benefits Category Optical, Retail Healthcare Closing Date 3 July 2026 Your RoleAt Asda nothing is more important to us than the health and wellbeing of our customers and we pride ourselves on providing excellent service and clinical care. Our Optical Managers are key to our success, making sure the team has everything in place that they need to deliver.Our unique fixed price approach means there's no up-selling. Single vision glasses are the same price as varifocals, and there are no top-up costs for anti-scratch or thinner lenses either, so we don't have to compromise a customer solution because of what someone can afford.With access to the wider Asda network, you will be supported by our Home Office teams who can offer clinical support and a team of Area Manager's who will work alongside you to get the most out of your role every day. You will also be provided with regular business updates and feedback on your performance. Rota: Week 1 Saturday - 09:00 - 18:00 Tuesday - 09:00 - 18:00 Wednesday - 09:00 - 18:00 Thursday - 09:00 - 18:00 Friday - 09:00 - 18:00 Week 2 Monday - 09:00 - 18:00 Tuesday - 09:00 - 18:00 Wednesday - 09:00 - 18:00 Thursday - 09:00 - 18:00 Friday - 09:00 - 18:00 About YouOur Optical Managers are key to our success, making sure the team has everything in place to deliver high quality patient service.You'll be responsible for overseeing and managing the entire operation. With tasks including managing your team of Optometrists and Optical assistants, overseeing compliance processes and procedures, reviewing sales forecasting and department targets whilst also dealing with customer queries, every day is busy and fast paced in an Asda Opticians.You will also be responsible for clinic management and managing the shop floor process to ensure the department is well equipped for customer's needs.Working in close partnership with an Optometrist you will also coach and develop your team so being confident in coaching others will be key to this role. Due to the fast-paced nature of this role and the different responsibilities you will need to be organised and able to manage your time effectivelyYou'll be:A fully qualified dispensing optician registered with the GOCOn track to meet the statutory points requirement for CPDConfident in coaching othersAble to provide excellent customer and patient careDriven and ambitious to ensure the department meets its targetsYou'll have proven leadership skills in a fast-paced Optics environmentOrganised and able to manage your time effectivelyApply today by completing an online application Everything you'll love You will also get an excellent benefits package including: Discretionary company bonus Company pension up to 7% matched 15% colleague discount in store and online. Free access to wellbeing services such as Stream, 24/7 virtual GP, counselling, health and dental cash plans and a 24/7 employee assistance helpline, alongside discounts across a range of services and activities, from airport parking, enhanced to theme parks and cinemas. Your professional indemnity insurance GOC fees paid CET package Flexible working patterns in accordance with 7 days opening Asda Allies Inclusion Networks - helping colleagues to make sure everybody is included and that our differences are recognised and celebrated Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments. We want all colleagues to be able to bring their best and true selves to work, every day. Simply put, we want our colleagues to be Proud to be Asda and proud to be themselves.
Jul 01, 2026
Full time
Job Title Optical Manager Location Taunton Employment Type Full time Contract Type Permanent Shift Pattern Work Shift: Days Hours per Week 45 Salary Competitive salary plus benefits Category Optical, Retail Healthcare Closing Date 3 July 2026 Your RoleAt Asda nothing is more important to us than the health and wellbeing of our customers and we pride ourselves on providing excellent service and clinical care. Our Optical Managers are key to our success, making sure the team has everything in place that they need to deliver.Our unique fixed price approach means there's no up-selling. Single vision glasses are the same price as varifocals, and there are no top-up costs for anti-scratch or thinner lenses either, so we don't have to compromise a customer solution because of what someone can afford.With access to the wider Asda network, you will be supported by our Home Office teams who can offer clinical support and a team of Area Manager's who will work alongside you to get the most out of your role every day. You will also be provided with regular business updates and feedback on your performance. Rota: Week 1 Saturday - 09:00 - 18:00 Tuesday - 09:00 - 18:00 Wednesday - 09:00 - 18:00 Thursday - 09:00 - 18:00 Friday - 09:00 - 18:00 Week 2 Monday - 09:00 - 18:00 Tuesday - 09:00 - 18:00 Wednesday - 09:00 - 18:00 Thursday - 09:00 - 18:00 Friday - 09:00 - 18:00 About YouOur Optical Managers are key to our success, making sure the team has everything in place to deliver high quality patient service.You'll be responsible for overseeing and managing the entire operation. With tasks including managing your team of Optometrists and Optical assistants, overseeing compliance processes and procedures, reviewing sales forecasting and department targets whilst also dealing with customer queries, every day is busy and fast paced in an Asda Opticians.You will also be responsible for clinic management and managing the shop floor process to ensure the department is well equipped for customer's needs.Working in close partnership with an Optometrist you will also coach and develop your team so being confident in coaching others will be key to this role. Due to the fast-paced nature of this role and the different responsibilities you will need to be organised and able to manage your time effectivelyYou'll be:A fully qualified dispensing optician registered with the GOCOn track to meet the statutory points requirement for CPDConfident in coaching othersAble to provide excellent customer and patient careDriven and ambitious to ensure the department meets its targetsYou'll have proven leadership skills in a fast-paced Optics environmentOrganised and able to manage your time effectivelyApply today by completing an online application Everything you'll love You will also get an excellent benefits package including: Discretionary company bonus Company pension up to 7% matched 15% colleague discount in store and online. Free access to wellbeing services such as Stream, 24/7 virtual GP, counselling, health and dental cash plans and a 24/7 employee assistance helpline, alongside discounts across a range of services and activities, from airport parking, enhanced to theme parks and cinemas. Your professional indemnity insurance GOC fees paid CET package Flexible working patterns in accordance with 7 days opening Asda Allies Inclusion Networks - helping colleagues to make sure everybody is included and that our differences are recognised and celebrated Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments. We want all colleagues to be able to bring their best and true selves to work, every day. Simply put, we want our colleagues to be Proud to be Asda and proud to be themselves.
Do you have proven leadership skills, a strong work ethic and a passion for quality? We are seeking an Area Manager with the expertise, commitment and values to make a real and positive difference to the lives of older people with care and support needs. We need a well-organised, professional and proactive Area Manager to lead and manage the delivery of high-quality care and support to people living in our 6 Extra Care services in Brent and Harrow. You will be dedicated to the delivery of person-centred services which enable people to enjoy a great quality of life. You will be professional and accountable with excellent verbal and written communication skills. You will have the experience and credibility to be able to provide direction, guidance and support to our services to ensure 100% CQC compliance. You will have experience and skills in contract management, quality assurance and performance management. You will be able to develop and sustain positive and trusting relationships with local authority commissioners, partner housing providers, professionals and other agencies. You will demonstrate a commitment to re-enablement principles and be able to lead staff to provide care and support which promotes dignity, wellbeing and independence. You will foster a warm and inclusive atmosphere in services and must promote a responsive, person-centred culture and excellent customer care. Your busy, varied and responsible role will involve: Contract management and compliance All aspects of quality assurance and monitoring Driving service improvements Ensuring provision of varied and vibrant activities at all services Producing reports and collating data against KPIs Performance management of the Registered Managers/Senior Team Recruitment and selection of Staff Disciplinary and grievance management Investigation and follow up of concerns, complaints and suggestions Assessment and allocation of new service users Partnership working In order to undertake this responsible role, you will need to have a relevant health or social care qualification and have at least 4 years supervisory/management experience in health or social care services involving the care and support of older people and adults with a range of support needs. A knowledge and understanding of dementia and common health related needs will be very helpful. In return we will support you with your on-going professional development, including practitioner and management training. The successful applicant will be initially based in Harrow/Brent and in time proceed to offer their insight and management to other services in London, Essex and surrounding areas. Please feel free to contact Mahip Singh, Service Director via email or telephone to discuss this rewarding role. Vacancy Reference Number: 93598 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award. We can only accept applications from candidates who are located in and eligible to work within the UK. Creative Support is a nationwide not-for-profit organisation which provides high quality, person-centred support to older people and adults with a learning disability, physical disabilities and mental health needs. The support we offer is tailored to the individual, and promotes their independence and community engagement. Creative Support is an Investor in People organisation which employs a diverse team of over 700 well-supported staff in the London area to deliver excellent services. We do not accept CVs in lieu of a completed Creative Support application form. All job offers are subject to the satisfactory completion of an enhanced DBS check, the cost of which is borne by Creative Support.
Jul 01, 2026
Full time
Do you have proven leadership skills, a strong work ethic and a passion for quality? We are seeking an Area Manager with the expertise, commitment and values to make a real and positive difference to the lives of older people with care and support needs. We need a well-organised, professional and proactive Area Manager to lead and manage the delivery of high-quality care and support to people living in our 6 Extra Care services in Brent and Harrow. You will be dedicated to the delivery of person-centred services which enable people to enjoy a great quality of life. You will be professional and accountable with excellent verbal and written communication skills. You will have the experience and credibility to be able to provide direction, guidance and support to our services to ensure 100% CQC compliance. You will have experience and skills in contract management, quality assurance and performance management. You will be able to develop and sustain positive and trusting relationships with local authority commissioners, partner housing providers, professionals and other agencies. You will demonstrate a commitment to re-enablement principles and be able to lead staff to provide care and support which promotes dignity, wellbeing and independence. You will foster a warm and inclusive atmosphere in services and must promote a responsive, person-centred culture and excellent customer care. Your busy, varied and responsible role will involve: Contract management and compliance All aspects of quality assurance and monitoring Driving service improvements Ensuring provision of varied and vibrant activities at all services Producing reports and collating data against KPIs Performance management of the Registered Managers/Senior Team Recruitment and selection of Staff Disciplinary and grievance management Investigation and follow up of concerns, complaints and suggestions Assessment and allocation of new service users Partnership working In order to undertake this responsible role, you will need to have a relevant health or social care qualification and have at least 4 years supervisory/management experience in health or social care services involving the care and support of older people and adults with a range of support needs. A knowledge and understanding of dementia and common health related needs will be very helpful. In return we will support you with your on-going professional development, including practitioner and management training. The successful applicant will be initially based in Harrow/Brent and in time proceed to offer their insight and management to other services in London, Essex and surrounding areas. Please feel free to contact Mahip Singh, Service Director via email or telephone to discuss this rewarding role. Vacancy Reference Number: 93598 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award. We can only accept applications from candidates who are located in and eligible to work within the UK. Creative Support is a nationwide not-for-profit organisation which provides high quality, person-centred support to older people and adults with a learning disability, physical disabilities and mental health needs. The support we offer is tailored to the individual, and promotes their independence and community engagement. Creative Support is an Investor in People organisation which employs a diverse team of over 700 well-supported staff in the London area to deliver excellent services. We do not accept CVs in lieu of a completed Creative Support application form. All job offers are subject to the satisfactory completion of an enhanced DBS check, the cost of which is borne by Creative Support.
Corporate Reception & Workplace Coordinator Leeds (City Centre) £28,500 per annum + bonus + premium benefits package 8:00 AM 5:30 PM, Monday to Friday About the Role Are you a high-energy hospitality or customer service professional looking to step into a dynamic corporate environment? A global leader in property services is seeking a charismatic Corporate Reception & Workplace Coordinator to be the premium face and voice of our Leeds office. This is not just a standard reception role. You will blend five-star guest hosting with essential office management, acting as the primary "go-to" person for workplace compliance, facilities coordination, and internal events. What You Will Do Five-Star Front of House: Deliver an exceptional welcome experience for all visitors, manage meeting room bookings, oversee hospitality setups, and coordinate courier/postal logistics. Workplace & Facilities Operations: Conduct daily floor walks to log maintenance issues, track helpdesk tickets to completion, and act as the core liaison for landlords and contractors regarding permits and access. Compliance & Audit Readiness: Quality-check operational paperwork, manage Health & Safety compliance, and ensure all office signage strictly adheres to brand standards. Event & Office Coordination: Order office stationery and consumables, set up meeting rooms, and coordinate monthly staff drinks and internal office events. Tech & Administrative Support: Conduct basic daily checks on desk and meeting room IT equipment, resolve minor tech issues, and manage team schedules to ensure uninterrupted reception coverage. What We Are Looking For Corporate Presentation: Proven experience in a high-profile corporate environment, premium hospitality, or luxury customer service role. Proactive Problem Solvers: A hands-on professional who shows initiative, excels at multitasking, and works effectively both independently and with contractors. Operational Eye: Great attention to detail with an understanding of (or keen interest in) Facilities Management (FM) and compliance processes. Tech Savvy: Confident using IT systems including Outlook, Excel, and Word, with the ability to troubleshoot basic workspace tech. What s in It for You? Competitive basic salary of £28,500. Annual performance-related bonus. Leading corporate benefits package. Unmatched career progression opportunities within a global property leader.
Jul 01, 2026
Full time
Corporate Reception & Workplace Coordinator Leeds (City Centre) £28,500 per annum + bonus + premium benefits package 8:00 AM 5:30 PM, Monday to Friday About the Role Are you a high-energy hospitality or customer service professional looking to step into a dynamic corporate environment? A global leader in property services is seeking a charismatic Corporate Reception & Workplace Coordinator to be the premium face and voice of our Leeds office. This is not just a standard reception role. You will blend five-star guest hosting with essential office management, acting as the primary "go-to" person for workplace compliance, facilities coordination, and internal events. What You Will Do Five-Star Front of House: Deliver an exceptional welcome experience for all visitors, manage meeting room bookings, oversee hospitality setups, and coordinate courier/postal logistics. Workplace & Facilities Operations: Conduct daily floor walks to log maintenance issues, track helpdesk tickets to completion, and act as the core liaison for landlords and contractors regarding permits and access. Compliance & Audit Readiness: Quality-check operational paperwork, manage Health & Safety compliance, and ensure all office signage strictly adheres to brand standards. Event & Office Coordination: Order office stationery and consumables, set up meeting rooms, and coordinate monthly staff drinks and internal office events. Tech & Administrative Support: Conduct basic daily checks on desk and meeting room IT equipment, resolve minor tech issues, and manage team schedules to ensure uninterrupted reception coverage. What We Are Looking For Corporate Presentation: Proven experience in a high-profile corporate environment, premium hospitality, or luxury customer service role. Proactive Problem Solvers: A hands-on professional who shows initiative, excels at multitasking, and works effectively both independently and with contractors. Operational Eye: Great attention to detail with an understanding of (or keen interest in) Facilities Management (FM) and compliance processes. Tech Savvy: Confident using IT systems including Outlook, Excel, and Word, with the ability to troubleshoot basic workspace tech. What s in It for You? Competitive basic salary of £28,500. Annual performance-related bonus. Leading corporate benefits package. Unmatched career progression opportunities within a global property leader.
We are seeking an experienced and motivated Team Leader (ISVA/IDVA/ISAC) to lead a team delivering high-quality, specialist support services across London as part of the Safe Horizons partnership. This role will involve hybrid working with travel across the London area as required. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you What we offer At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes: Flexible Working Options : Including hybrid working. Generous Annual Leave : 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave : An extra day off for your birthday. Pension Plan : 5% employer contribution. Enhanced Allowances : Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts : High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing : Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support : Employee assistance programme and wellbeing support. Inclusive Networks : Access to EDI networks and colleague cafes. Sustainable Travel : Cycle to work scheme and season ticket loans. Career Development : Ongoing training and support with opportunities for career progression. About the Role As a Team Leader, you will be responsible for ensuring the delivery of high-quality, outcome-focused services to victims of crime, while managing and supporting a team of frontline staff. You will play a key role in ensuring compliance with service specifications, maintaining performance standards, and driving continuous improvement. You will work collaboratively with the Operations Manager and wider management team to develop services and maximise positive outcomes for clients. As a Team Leader, you will: Lead, motivate and support a team of frontline staff to deliver excellent victim-centred services. Manage team performance, including case allocation, audits, and monitoring KPIs and quality standards. Ensure accurate and compliant case recording and reporting through case management systems. Oversee safeguarding practices, providing advice and guidance on complex or high-risk cases. Analyse data and trends to effectively manage caseloads and resources. Support staff to carry out risk and impact assessments and manage challenging situations. Lead recruitment, induction, supervision, and ongoing development of team members. Build and maintain effective partnerships with statutory and voluntary sector organisations. Promote a culture of continuous improvement, learning, and professional development. Ensure compliance with safeguarding, data protection, and organisational policies and procedures. About You You will be an experienced leader with a passion for supporting victims and driving high-quality service delivery. You will be confident in managing performance, handling complex situations, and supporting staff in a demanding environment. You will need: Strong understanding of the criminal justice system and the impact of crime on victims. Experience in managing or supervising staff within a service delivery environment. Proven ability to manage performance, analyse data, and meet targets. Experience working in a fast-paced, challenging environment with a focus on service excellence. Strong communication and interpersonal skills, with the ability to work with a range of stakeholders. Knowledge of safeguarding, confidentiality, and relevant legislation. Ability to prioritise workload and manage competing demands effectively. Competent IT skills, including case management systems and Microsoft Office. About Us Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Jul 01, 2026
Full time
We are seeking an experienced and motivated Team Leader (ISVA/IDVA/ISAC) to lead a team delivering high-quality, specialist support services across London as part of the Safe Horizons partnership. This role will involve hybrid working with travel across the London area as required. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you What we offer At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes: Flexible Working Options : Including hybrid working. Generous Annual Leave : 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave : An extra day off for your birthday. Pension Plan : 5% employer contribution. Enhanced Allowances : Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts : High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing : Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support : Employee assistance programme and wellbeing support. Inclusive Networks : Access to EDI networks and colleague cafes. Sustainable Travel : Cycle to work scheme and season ticket loans. Career Development : Ongoing training and support with opportunities for career progression. About the Role As a Team Leader, you will be responsible for ensuring the delivery of high-quality, outcome-focused services to victims of crime, while managing and supporting a team of frontline staff. You will play a key role in ensuring compliance with service specifications, maintaining performance standards, and driving continuous improvement. You will work collaboratively with the Operations Manager and wider management team to develop services and maximise positive outcomes for clients. As a Team Leader, you will: Lead, motivate and support a team of frontline staff to deliver excellent victim-centred services. Manage team performance, including case allocation, audits, and monitoring KPIs and quality standards. Ensure accurate and compliant case recording and reporting through case management systems. Oversee safeguarding practices, providing advice and guidance on complex or high-risk cases. Analyse data and trends to effectively manage caseloads and resources. Support staff to carry out risk and impact assessments and manage challenging situations. Lead recruitment, induction, supervision, and ongoing development of team members. Build and maintain effective partnerships with statutory and voluntary sector organisations. Promote a culture of continuous improvement, learning, and professional development. Ensure compliance with safeguarding, data protection, and organisational policies and procedures. About You You will be an experienced leader with a passion for supporting victims and driving high-quality service delivery. You will be confident in managing performance, handling complex situations, and supporting staff in a demanding environment. You will need: Strong understanding of the criminal justice system and the impact of crime on victims. Experience in managing or supervising staff within a service delivery environment. Proven ability to manage performance, analyse data, and meet targets. Experience working in a fast-paced, challenging environment with a focus on service excellence. Strong communication and interpersonal skills, with the ability to work with a range of stakeholders. Knowledge of safeguarding, confidentiality, and relevant legislation. Ability to prioritise workload and manage competing demands effectively. Competent IT skills, including case management systems and Microsoft Office. About Us Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
A fantastic opportunity to join the DVSA as a Commercial Category Manager. Client Details This is an exciting opportunity to work in a dynamic role with brilliant self-development and learning opportunities. If not already held, the role holder will be provided with the time and funding to complete their qualification to obtain membership to the Chartered Institute of Procurement and Supply (MCIPS). This membership will also be funded yearly by the organisation while in role. The purpose of this role is to provide DVSA operations with an exemplar commercial experience in line with Government Commercial Function (GCF) best practice, by leading on the delivery of a Commercial Category Management approach.The role holder will be responsible for all stages of the commercial life cycle and will need to be able to show value by providing cost savings and cost avoidance while improving the Category Management function. Senior Commercial Category Managers will work collaboratively with stakeholders on subcategory plans and will be able to determine best routes to market and lifecycle management by delivering a risk-based approach, enabling business-led buying. This role requires superb relationship-building skills in supplier and internal customer relationship environments, where you will influence and negotiate outcomes with stakeholders and maintain collaborative relationships with them.Category Management is recognised as best commercial practice by the Government Commercial Function (Cabinet Office) and supports the DVSA Commercial Strategy. The Category Management approach means that commercial requirements are brigaded into categories by spend and type and managed holistically through the entire commercial cycle (pre-procurement and market engagement; procurement; and contract management and benefits realisation), resulting in improved commercial services to the business and cashable and non-cashable efficiency savings over the whole life of commercial arrangement.The Senior Commercial Category Manager will deliver an effective, and improving, commercial service of one or more sub-categories. There may also be opportunities to develop policy, improve process and deliver an element of assurance to the commercial function & wider DVSA. Description The Senior Commercial Category Manager will deliver an effective, and improving, commercial service of one or more sub-categories. There may also be opportunities to develop policy, improve process and deliver an element of assurance to the commercial function & wider DVSA.Responsibilities include but are not limited to: Leading a team to continue the development of the Category Management approach across DVSA Responsible for team delivery against the strategies. Operate within a regulated public sector commercial environment consistent with the GCF Commercial Operating Standards for Government Operate across one or more sub-categories with a value of c 25m Please see the Candidate Pack attached to this job advert for more information about the role and responsibilities. Profile We are looking for candidates who have experience of the commercial cycle including pre-competitive supplier engagement, supplier selection, tender evaluation, contract award and ongoing contract management. As well as an understanding of the Procurement Act 2023. We'd also like to hear from candidates who are well versed in commercial policy. Candidates will also have experience of the procurement lifecycle within a public sector environment. This will include - Understanding Needs and Sourcing Options, Procurement Process and ongoing Contract and Supplier Management, PCR 2015 Public Procurement Regulations, Strategy and Policy Development, Using Crown Commercial Service frameworks. There is also a requirement for candidates to possess or to be willing to work towards their MCIPS (Membership of the Chartered Institute of Procurement and Supply) qualification in post.Experience of operating in a category management environment or knowledge of the principles of a category management approach will also be a requirement.Strong stakeholder-influencing skills, within the role will also be essential as candidates may need to manage conflict and find effective resolutions. They must be able to make appropriate decisions (even at times of pressure) and know when an escalation is required to ensure successful outcomes are achieved. They must be an effective leader who can lead and manage a team to continue the development of Category Management. Job Offer A competitive salary starting from 44,241 per annum. An additional RRA allowance may be applicable with qualifications: 2,000 for diploma level CIPS or 4,000 for full MCIPS membership Generous holiday leave. Hybrid working with flexibility (60% office attendance) MCIPS funding and development opportunitie Civil Service Pension (28.97% employer contribution) Apply before 11:55 pm on Tuesday 7th July 2026 Please see the link to the advert on Civil Service Jobs: (url removed)
Jul 01, 2026
Full time
A fantastic opportunity to join the DVSA as a Commercial Category Manager. Client Details This is an exciting opportunity to work in a dynamic role with brilliant self-development and learning opportunities. If not already held, the role holder will be provided with the time and funding to complete their qualification to obtain membership to the Chartered Institute of Procurement and Supply (MCIPS). This membership will also be funded yearly by the organisation while in role. The purpose of this role is to provide DVSA operations with an exemplar commercial experience in line with Government Commercial Function (GCF) best practice, by leading on the delivery of a Commercial Category Management approach.The role holder will be responsible for all stages of the commercial life cycle and will need to be able to show value by providing cost savings and cost avoidance while improving the Category Management function. Senior Commercial Category Managers will work collaboratively with stakeholders on subcategory plans and will be able to determine best routes to market and lifecycle management by delivering a risk-based approach, enabling business-led buying. This role requires superb relationship-building skills in supplier and internal customer relationship environments, where you will influence and negotiate outcomes with stakeholders and maintain collaborative relationships with them.Category Management is recognised as best commercial practice by the Government Commercial Function (Cabinet Office) and supports the DVSA Commercial Strategy. The Category Management approach means that commercial requirements are brigaded into categories by spend and type and managed holistically through the entire commercial cycle (pre-procurement and market engagement; procurement; and contract management and benefits realisation), resulting in improved commercial services to the business and cashable and non-cashable efficiency savings over the whole life of commercial arrangement.The Senior Commercial Category Manager will deliver an effective, and improving, commercial service of one or more sub-categories. There may also be opportunities to develop policy, improve process and deliver an element of assurance to the commercial function & wider DVSA. Description The Senior Commercial Category Manager will deliver an effective, and improving, commercial service of one or more sub-categories. There may also be opportunities to develop policy, improve process and deliver an element of assurance to the commercial function & wider DVSA.Responsibilities include but are not limited to: Leading a team to continue the development of the Category Management approach across DVSA Responsible for team delivery against the strategies. Operate within a regulated public sector commercial environment consistent with the GCF Commercial Operating Standards for Government Operate across one or more sub-categories with a value of c 25m Please see the Candidate Pack attached to this job advert for more information about the role and responsibilities. Profile We are looking for candidates who have experience of the commercial cycle including pre-competitive supplier engagement, supplier selection, tender evaluation, contract award and ongoing contract management. As well as an understanding of the Procurement Act 2023. We'd also like to hear from candidates who are well versed in commercial policy. Candidates will also have experience of the procurement lifecycle within a public sector environment. This will include - Understanding Needs and Sourcing Options, Procurement Process and ongoing Contract and Supplier Management, PCR 2015 Public Procurement Regulations, Strategy and Policy Development, Using Crown Commercial Service frameworks. There is also a requirement for candidates to possess or to be willing to work towards their MCIPS (Membership of the Chartered Institute of Procurement and Supply) qualification in post.Experience of operating in a category management environment or knowledge of the principles of a category management approach will also be a requirement.Strong stakeholder-influencing skills, within the role will also be essential as candidates may need to manage conflict and find effective resolutions. They must be able to make appropriate decisions (even at times of pressure) and know when an escalation is required to ensure successful outcomes are achieved. They must be an effective leader who can lead and manage a team to continue the development of Category Management. Job Offer A competitive salary starting from 44,241 per annum. An additional RRA allowance may be applicable with qualifications: 2,000 for diploma level CIPS or 4,000 for full MCIPS membership Generous holiday leave. Hybrid working with flexibility (60% office attendance) MCIPS funding and development opportunitie Civil Service Pension (28.97% employer contribution) Apply before 11:55 pm on Tuesday 7th July 2026 Please see the link to the advert on Civil Service Jobs: (url removed)
Director of Asset & Repairs Lochaber Housing Association A rare executive opportunity to shape homes, services and communities in one of Scotland's most distinctive areas. The Opportunity Lochaber Housing Association is seeking an exceptional senior leader to join the organisation as Director of Asset & Repairs, a strategically important appointment with responsibility for leading asset management, compliance, sustainability and repairs property and services across the business. This is a leadership role, offering the opportunity to play a key part in shaping the long-term future of the organisation's homes, property services and investment strategy, while helping to ensure the continued delivery of safe, sustainable and high-quality homes for the communities it serves. Working closely with the Chief Executive, Board and Executive Team, the successful candidate will provide strategic leadership across a broad portfolio, combining long-term planning with operational oversight, organisational influence and a strong customer focus. This role will suit an experienced and commercially aware senior leader with a strong background in asset management, property and repairs services, construction, housing or the wider build environment. The successful candidate will bring strategic capability, leadership credibility and a clear understanding of governance, compliance, investment planning and service performance within a regulated environment. This is an opportunity to step into a role where you can make a genuine and lasting impact, influencing not only service delivery, but the wider strategic direction of a respected and purpose-led organisation. Key Areas of Responsibility Asset Management & Investment Strategy Repairs, Maintenance & Property Services Regulatory Compliance & Health & Safety Sustainability, Energy Efficiency & Decarbonisation Customer Experience & Service Improvement Financial Planning, Procurement & Value for Money Team Leadership & Organisational Culture Strategic Partnerships & Stakeholder Engagement About Lochaber Housing Association Lochaber Housing Association is a purpose-led organisation committed to providing good quality, affordable homes and housing services for local people and communities across Lochaber. With a strong social purpose and deep local connection, the organisation plays an important role in supporting sustainable communities and delivering meaningful impact across the region. Guided by values including teamwork, respect, commitment and communication, Lochaber Housing Association offers the opportunity to join an organisation where professionalism, service and community impact go hand in hand. Why Lochaber? Relocating to Lochaber offers far more than a career move, it provides the opportunity to build a lifestyle in one of Scotland's most naturally beautiful and distinctive regions. Located in the heart of the Highlands, Lochaber is known for its dramatic scenery, open space, mountain landscapes, lochs and strong sense of place. It will appeal to individuals who value space, balance, wellbeing, community and a slower, more grounded pace of life. Fort William provides the main local base for everyday amenities and services, while Inverness remains the nearest larger city for more extensive retail, shopping and wider facilities. For the right person, this role offers the chance to combine executive leadership with a genuinely different and rewarding way of life. What We're Looking For Significant senior leadership experience in asset management, property services, construction, repairs or housing Strong experience within a regulated or governance-led environment A track record of leading strategic improvement, investment planning and service delivery Strong understanding of compliance, risk, health & safety and operational performance Commercial awareness and financial leadership capability The ability to lead, influence and inspire at executive level Benefits The successful candidate will have the opportunity to join a respected and purpose-led organisation in a key executive leadership role, with a package designed to reflect the importance of the appointment. Benefits include: Competitive salary and benefits package Relocation costs will be considered The opportunity to make a meaningful impact within a community-focused organisation A rare chance to combine executive leadership with a distinctive Highland lifestyle Apply To find out more about this opportunity, or to express interest in confidence, please contact: Laura McCormick RG Setsquare Recruitment (url removed) (phone number removed) Visit: (url removed)> RG Setsquare is acting as an Employment Agency in relation to this vacancy.
Jul 01, 2026
Full time
Director of Asset & Repairs Lochaber Housing Association A rare executive opportunity to shape homes, services and communities in one of Scotland's most distinctive areas. The Opportunity Lochaber Housing Association is seeking an exceptional senior leader to join the organisation as Director of Asset & Repairs, a strategically important appointment with responsibility for leading asset management, compliance, sustainability and repairs property and services across the business. This is a leadership role, offering the opportunity to play a key part in shaping the long-term future of the organisation's homes, property services and investment strategy, while helping to ensure the continued delivery of safe, sustainable and high-quality homes for the communities it serves. Working closely with the Chief Executive, Board and Executive Team, the successful candidate will provide strategic leadership across a broad portfolio, combining long-term planning with operational oversight, organisational influence and a strong customer focus. This role will suit an experienced and commercially aware senior leader with a strong background in asset management, property and repairs services, construction, housing or the wider build environment. The successful candidate will bring strategic capability, leadership credibility and a clear understanding of governance, compliance, investment planning and service performance within a regulated environment. This is an opportunity to step into a role where you can make a genuine and lasting impact, influencing not only service delivery, but the wider strategic direction of a respected and purpose-led organisation. Key Areas of Responsibility Asset Management & Investment Strategy Repairs, Maintenance & Property Services Regulatory Compliance & Health & Safety Sustainability, Energy Efficiency & Decarbonisation Customer Experience & Service Improvement Financial Planning, Procurement & Value for Money Team Leadership & Organisational Culture Strategic Partnerships & Stakeholder Engagement About Lochaber Housing Association Lochaber Housing Association is a purpose-led organisation committed to providing good quality, affordable homes and housing services for local people and communities across Lochaber. With a strong social purpose and deep local connection, the organisation plays an important role in supporting sustainable communities and delivering meaningful impact across the region. Guided by values including teamwork, respect, commitment and communication, Lochaber Housing Association offers the opportunity to join an organisation where professionalism, service and community impact go hand in hand. Why Lochaber? Relocating to Lochaber offers far more than a career move, it provides the opportunity to build a lifestyle in one of Scotland's most naturally beautiful and distinctive regions. Located in the heart of the Highlands, Lochaber is known for its dramatic scenery, open space, mountain landscapes, lochs and strong sense of place. It will appeal to individuals who value space, balance, wellbeing, community and a slower, more grounded pace of life. Fort William provides the main local base for everyday amenities and services, while Inverness remains the nearest larger city for more extensive retail, shopping and wider facilities. For the right person, this role offers the chance to combine executive leadership with a genuinely different and rewarding way of life. What We're Looking For Significant senior leadership experience in asset management, property services, construction, repairs or housing Strong experience within a regulated or governance-led environment A track record of leading strategic improvement, investment planning and service delivery Strong understanding of compliance, risk, health & safety and operational performance Commercial awareness and financial leadership capability The ability to lead, influence and inspire at executive level Benefits The successful candidate will have the opportunity to join a respected and purpose-led organisation in a key executive leadership role, with a package designed to reflect the importance of the appointment. Benefits include: Competitive salary and benefits package Relocation costs will be considered The opportunity to make a meaningful impact within a community-focused organisation A rare chance to combine executive leadership with a distinctive Highland lifestyle Apply To find out more about this opportunity, or to express interest in confidence, please contact: Laura McCormick RG Setsquare Recruitment (url removed) (phone number removed) Visit: (url removed)> RG Setsquare is acting as an Employment Agency in relation to this vacancy.
