Job Description Just imagine bringing joy to millions of LEGO fans around the world. Now make it real. As a member of our seasonal Customer Service Advisor team, you will be at the heart of the action, helping us support our fans during our busiest season. That's right, helping LEGO fans is our superpower, and we love it! Every day, our award-winning Consumer & Shopper Engagement (CSE) team springs into action, working to support our consumers and fulfil our Play Promise. Are you ready to inspire the builders of tomorrow? If you're eager about embarking on a journey filled with creativity and problem-solving, and excel at helping others and building connections, we encourage you to apply! About the Role: This is a fixed term contract until 31st January 2027, with a potential start in August or September. As a Customer Service Advisor, you'll be responding to LEGO fans from all corners of the world during our peak season. We offer a competitive starting salary plus incredible benefits including a performance based/discretionary bonus of up to 10%. Full in-person training will be given with a 3-week induction followed by 2 weeks on-the job support. We also offer 'Best of Both' - our hybrid-work approach that gives our Customer Service Advisors the flexibility to work from home up to three days per week and from the office for a minimum of two each week, after training. We resolve millions of queries each year, covering everything from building tips to troubleshooting and tracking down those elusive rare parts. Together, we're crafting new ways to connect with fans all around the globe to make the LEGO experience unforgettable! Why you're the perfect match If you can keep cool when LEGO mini figures are losing their heads, then we want you on the team! You'll bring energy, compassion, and fluency in English and French. What you'll be doing Respond to consumers in both English and French - spoken and written. Engage with consumers via phone and email. Handling a range of topics, including order and returns queries, digital and app experiences, LEGO electronics, brand information, product quality and feedback queries. Build strong and positive relationships with consumers in a fun and engaging manner. Assess and solve brick-based problems using our various tools and programs, requiring solid IT skills to support consumer requests. Adapt to a variety of shifts and including some weekends to ensure we provide an exceptional service. Ready to Build Something Amazing? If you're passionate about creating magical moments for fans everywhere, don't wait! Apply now! Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible. What's in it for you? Here is what you can expect: Family Care Leave - We offer enhanced paid leave options for those important times. Insurances - All colleagues are covered by our life and disability insurance which provides protection and peace of mind. Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity. Colleague Discount - We know you'll love to build, so from day 1 you will qualify for our generous colleague discount. Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme. Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process. Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong. The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team. The LEGO Group is fully committed to Children's Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer. Thank you for sharing our global commitment to Children's Rights. Just imagine building your dream career. Then make it real. Join the LEGO team today.
Jul 01, 2026
Full time
Job Description Just imagine bringing joy to millions of LEGO fans around the world. Now make it real. As a member of our seasonal Customer Service Advisor team, you will be at the heart of the action, helping us support our fans during our busiest season. That's right, helping LEGO fans is our superpower, and we love it! Every day, our award-winning Consumer & Shopper Engagement (CSE) team springs into action, working to support our consumers and fulfil our Play Promise. Are you ready to inspire the builders of tomorrow? If you're eager about embarking on a journey filled with creativity and problem-solving, and excel at helping others and building connections, we encourage you to apply! About the Role: This is a fixed term contract until 31st January 2027, with a potential start in August or September. As a Customer Service Advisor, you'll be responding to LEGO fans from all corners of the world during our peak season. We offer a competitive starting salary plus incredible benefits including a performance based/discretionary bonus of up to 10%. Full in-person training will be given with a 3-week induction followed by 2 weeks on-the job support. We also offer 'Best of Both' - our hybrid-work approach that gives our Customer Service Advisors the flexibility to work from home up to three days per week and from the office for a minimum of two each week, after training. We resolve millions of queries each year, covering everything from building tips to troubleshooting and tracking down those elusive rare parts. Together, we're crafting new ways to connect with fans all around the globe to make the LEGO experience unforgettable! Why you're the perfect match If you can keep cool when LEGO mini figures are losing their heads, then we want you on the team! You'll bring energy, compassion, and fluency in English and French. What you'll be doing Respond to consumers in both English and French - spoken and written. Engage with consumers via phone and email. Handling a range of topics, including order and returns queries, digital and app experiences, LEGO electronics, brand information, product quality and feedback queries. Build strong and positive relationships with consumers in a fun and engaging manner. Assess and solve brick-based problems using our various tools and programs, requiring solid IT skills to support consumer requests. Adapt to a variety of shifts and including some weekends to ensure we provide an exceptional service. Ready to Build Something Amazing? If you're passionate about creating magical moments for fans everywhere, don't wait! Apply now! Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible. What's in it for you? Here is what you can expect: Family Care Leave - We offer enhanced paid leave options for those important times. Insurances - All colleagues are covered by our life and disability insurance which provides protection and peace of mind. Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity. Colleague Discount - We know you'll love to build, so from day 1 you will qualify for our generous colleague discount. Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme. Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process. Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong. The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team. The LEGO Group is fully committed to Children's Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer. Thank you for sharing our global commitment to Children's Rights. Just imagine building your dream career. Then make it real. Join the LEGO team today.
Job Description Just imagine bringing joy to millions of LEGO fans around the world. Now make it real. As a member of our seasonal Customer Service Advisor team, you will be at the heart of the action, helping us support our fans during our busiest season. That's right, helping LEGO fans is our superpower, and we love it! Every day, our award-winning Consumer & Shopper Engagement (CSE) team springs into action, working to support our consumers and fulfil our Play Promise. Are you ready to inspire the builders of tomorrow? If you're eager about embarking on a journey filled with creativity and problem-solving, and excel at helping others and building connections, we encourage you to apply! About the Role: This is a fixed term contract until 31st January 2027, with a potential start in August or September. As a Customer Service Advisor, you'll be responding to LEGO fans from all corners of the world during our peak season. We offer a competitive starting salary plus incredible benefits including a performance based/discretionary bonus of up to 10%. Full in-person training will be given with a 3-week induction followed by 2 weeks on-the job support. We also offer 'Best of Both' - our hybrid-work approach that gives our Customer Service Advisors the flexibility to work from home up to three days per week and from the office for a minimum of two each week, after training. We resolve millions of queries each year, covering everything from building tips to troubleshooting and tracking down those elusive rare parts. Together, we're crafting new ways to connect with fans all around the globe to make the LEGO experience unforgettable! Why you're the perfect match If you can keep cool when LEGO mini figures are losing their heads, then we want you on the team! You'll bring energy, compassion, and fluency in English and French. What you'll be doing Respond to consumers in both English and French - spoken and written. Engage with consumers via phone and email. Handling a range of topics, including order and returns queries, digital and app experiences, LEGO electronics, brand information, product quality and feedback queries. Build strong and positive relationships with consumers in a fun and engaging manner. Assess and solve brick-based problems using our various tools and programs, requiring solid IT skills to support consumer requests. Adapt to a variety of shifts and including some weekends to ensure we provide an exceptional service. Ready to Build Something Amazing? If you're passionate about creating magical moments for fans everywhere, don't wait! Apply now! Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible. What's in it for you? Here is what you can expect: Family Care Leave - We offer enhanced paid leave options for those important times. Insurances - All colleagues are covered by our life and disability insurance which provides protection and peace of mind. Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity. Colleague Discount - We know you'll love to build, so from day 1 you will qualify for our generous colleague discount. Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme. Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process. Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong. The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team. The LEGO Group is fully committed to Children's Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer. Thank you for sharing our global commitment to Children's Rights. Just imagine building your dream career. Then make it real. Join the LEGO team today.
Jul 01, 2026
Full time
Job Description Just imagine bringing joy to millions of LEGO fans around the world. Now make it real. As a member of our seasonal Customer Service Advisor team, you will be at the heart of the action, helping us support our fans during our busiest season. That's right, helping LEGO fans is our superpower, and we love it! Every day, our award-winning Consumer & Shopper Engagement (CSE) team springs into action, working to support our consumers and fulfil our Play Promise. Are you ready to inspire the builders of tomorrow? If you're eager about embarking on a journey filled with creativity and problem-solving, and excel at helping others and building connections, we encourage you to apply! About the Role: This is a fixed term contract until 31st January 2027, with a potential start in August or September. As a Customer Service Advisor, you'll be responding to LEGO fans from all corners of the world during our peak season. We offer a competitive starting salary plus incredible benefits including a performance based/discretionary bonus of up to 10%. Full in-person training will be given with a 3-week induction followed by 2 weeks on-the job support. We also offer 'Best of Both' - our hybrid-work approach that gives our Customer Service Advisors the flexibility to work from home up to three days per week and from the office for a minimum of two each week, after training. We resolve millions of queries each year, covering everything from building tips to troubleshooting and tracking down those elusive rare parts. Together, we're crafting new ways to connect with fans all around the globe to make the LEGO experience unforgettable! Why you're the perfect match If you can keep cool when LEGO mini figures are losing their heads, then we want you on the team! You'll bring energy, compassion, and fluency in English and French. What you'll be doing Respond to consumers in both English and French - spoken and written. Engage with consumers via phone and email. Handling a range of topics, including order and returns queries, digital and app experiences, LEGO electronics, brand information, product quality and feedback queries. Build strong and positive relationships with consumers in a fun and engaging manner. Assess and solve brick-based problems using our various tools and programs, requiring solid IT skills to support consumer requests. Adapt to a variety of shifts and including some weekends to ensure we provide an exceptional service. Ready to Build Something Amazing? If you're passionate about creating magical moments for fans everywhere, don't wait! Apply now! Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible. What's in it for you? Here is what you can expect: Family Care Leave - We offer enhanced paid leave options for those important times. Insurances - All colleagues are covered by our life and disability insurance which provides protection and peace of mind. Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity. Colleague Discount - We know you'll love to build, so from day 1 you will qualify for our generous colleague discount. Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme. Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process. Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong. The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team. The LEGO Group is fully committed to Children's Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer. Thank you for sharing our global commitment to Children's Rights. Just imagine building your dream career. Then make it real. Join the LEGO team today.
Neon Talent Solutions is excited to be working on behalf of our client to find a French-Speaking Client Services Advisor (Bilingual Customer Service Advisor) to join their Bilingual Customer Service team on a Hybrid working basis , full time, permanent basis in Bristol. What s Available To You SALARY: upto £27,500 per annum + Annual Bonus Life Insurance Medical Insurance Company Pension Health & Wellbeing Programme Based in Central Bristol with great transport links nearby Hybrid working model (3 days per week in the office) About The Role of French-Bilingual Client Services Advisor As a Client Services Advisor, you will play a key role in supporting French-speaking business clients, acting as a trusted point of contact and ensuring a consistently high standard of service. Working within a collaborative team, you will help resolve enquiries, coordinate solutions and maintain accurate records whilst building positive client relationships. Deliver a professional and responsive service to French-speaking business clients via telephone, email and written correspondence. Act as the first point of contact for client enquiries, taking ownership through to resolution wherever possible. Build strong working relationships with clients and internal stakeholders to ensure a seamless customer experience. Maintain accurate records and documentation, ensuring all information is updated and managed effectively. Working Hours: 9.00am - 5.00pm Monday to Friday What You Will Bring You will be fluent in French, both spoken and written to a professional standard. MUST HAVE previous experience in communicating in both written & verbal formats to FRENCH SPEAKING customers. Previous experience within a customer service, client services, account management, business support or professional services environment would be beneficial. Strong organisational and prioritisation skills with excellent attention to detail. Confident communicator with a focus on delivering outstanding customer service. Adaptable, team-oriented, and capable of working independently. Familiar with MS Office applications and able to maintain accuracy in data entry. If you are a motivated, customer-focused individual with a passion for delivering high-quality service and a desire to develop your career, we would love to hear from you.
Jun 29, 2026
Full time
Neon Talent Solutions is excited to be working on behalf of our client to find a French-Speaking Client Services Advisor (Bilingual Customer Service Advisor) to join their Bilingual Customer Service team on a Hybrid working basis , full time, permanent basis in Bristol. What s Available To You SALARY: upto £27,500 per annum + Annual Bonus Life Insurance Medical Insurance Company Pension Health & Wellbeing Programme Based in Central Bristol with great transport links nearby Hybrid working model (3 days per week in the office) About The Role of French-Bilingual Client Services Advisor As a Client Services Advisor, you will play a key role in supporting French-speaking business clients, acting as a trusted point of contact and ensuring a consistently high standard of service. Working within a collaborative team, you will help resolve enquiries, coordinate solutions and maintain accurate records whilst building positive client relationships. Deliver a professional and responsive service to French-speaking business clients via telephone, email and written correspondence. Act as the first point of contact for client enquiries, taking ownership through to resolution wherever possible. Build strong working relationships with clients and internal stakeholders to ensure a seamless customer experience. Maintain accurate records and documentation, ensuring all information is updated and managed effectively. Working Hours: 9.00am - 5.00pm Monday to Friday What You Will Bring You will be fluent in French, both spoken and written to a professional standard. MUST HAVE previous experience in communicating in both written & verbal formats to FRENCH SPEAKING customers. Previous experience within a customer service, client services, account management, business support or professional services environment would be beneficial. Strong organisational and prioritisation skills with excellent attention to detail. Confident communicator with a focus on delivering outstanding customer service. Adaptable, team-oriented, and capable of working independently. Familiar with MS Office applications and able to maintain accuracy in data entry. If you are a motivated, customer-focused individual with a passion for delivering high-quality service and a desire to develop your career, we would love to hear from you.
FRENCH SELECTION (FS) Trilingual French and German Speaking Export Customer Service Advisor Location: Manchester Salary: Up to £30,000 depending on experience Ref: 1218FG To apply using our preferred format, please visit French Selection UK website, go to the vacancies page, search job reference: 1218FG The Company: High-quality manufacturer in the décor industry. Main duties: To assist the Export department and deliver excellent customer service to high-end customers. The Role: - Handle all queries received via email and website - Answer calls from customers and Sales Managers - Generate orders and data inputting - Manage customs and export paperwork for deliveries - Assist colleagues/other departments in busy periods - Administrative duties as required The candidate: - Fluent in both French and German (both written and verbally) - Senior experience in customer service (ideally from prestige product/high end customers) - Experience or knowledge in import/export or customs documents - ideal - Ability to work under pressure and to deadlines - Team player and excel in building cooperation - IT literate Salary: Up to £30,000 depending on experience French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
Jun 27, 2026
Full time
FRENCH SELECTION (FS) Trilingual French and German Speaking Export Customer Service Advisor Location: Manchester Salary: Up to £30,000 depending on experience Ref: 1218FG To apply using our preferred format, please visit French Selection UK website, go to the vacancies page, search job reference: 1218FG The Company: High-quality manufacturer in the décor industry. Main duties: To assist the Export department and deliver excellent customer service to high-end customers. The Role: - Handle all queries received via email and website - Answer calls from customers and Sales Managers - Generate orders and data inputting - Manage customs and export paperwork for deliveries - Assist colleagues/other departments in busy periods - Administrative duties as required The candidate: - Fluent in both French and German (both written and verbally) - Senior experience in customer service (ideally from prestige product/high end customers) - Experience or knowledge in import/export or customs documents - ideal - Ability to work under pressure and to deadlines - Team player and excel in building cooperation - IT literate Salary: Up to £30,000 depending on experience French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
French Speaking Sales & Customer Service Executive Wakefield (Office-based) 30,000 + Bonus Full-time Permanent About the Role We are seeking a French Speaking Sales & Customer Service Executive to join a growing and dynamic team based in Wakefield. This is an exciting opportunity for a motivated individual who is passionate about delivering exceptional customer experiences while driving sales growth across French-speaking markets. Key Responsibilities Manage inbound and outbound customer enquiries in French and English Build and maintain strong relationships with customers and clients Identify sales opportunities and promote products/services to maximise revenue Process orders, handle queries, and resolve issues efficiently Work closely with internal teams to ensure a seamless customer journey Maintain accurate records on CRM systems About You Fluent in French and English (written and spoken) Previous experience in sales, customer service, or account management Confident communicator with strong interpersonal skills Target-driven with a proactive and results-oriented mindset Highly organised with great attention to detail Ability to multitask and work in a fast-paced environment What's on Offer Competitive salary of 30,000 Attractive bonus structure Opportunity to work within a supportive and collaborative team Career development and progression opportunities Modern office environment in Leeds Apply Now If you are a fluent French speaker looking to develop your career in sales and customer service, we'd love to hear from you! Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Jun 25, 2026
Full time
French Speaking Sales & Customer Service Executive Wakefield (Office-based) 30,000 + Bonus Full-time Permanent About the Role We are seeking a French Speaking Sales & Customer Service Executive to join a growing and dynamic team based in Wakefield. This is an exciting opportunity for a motivated individual who is passionate about delivering exceptional customer experiences while driving sales growth across French-speaking markets. Key Responsibilities Manage inbound and outbound customer enquiries in French and English Build and maintain strong relationships with customers and clients Identify sales opportunities and promote products/services to maximise revenue Process orders, handle queries, and resolve issues efficiently Work closely with internal teams to ensure a seamless customer journey Maintain accurate records on CRM systems About You Fluent in French and English (written and spoken) Previous experience in sales, customer service, or account management Confident communicator with strong interpersonal skills Target-driven with a proactive and results-oriented mindset Highly organised with great attention to detail Ability to multitask and work in a fast-paced environment What's on Offer Competitive salary of 30,000 Attractive bonus structure Opportunity to work within a supportive and collaborative team Career development and progression opportunities Modern office environment in Leeds Apply Now If you are a fluent French speaker looking to develop your career in sales and customer service, we'd love to hear from you! Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Brook Street is working with a growing client that is seeking a French Speaking Customer Service Advisor on a Full-Time, Permanent basis. This is a fully office based in Newport Mon-Fri 9-5. Main duties: To answer incoming enquiries from native French speakers. To advise customers over the telephone on products & services. To enter data into online database and keep information updated. To comply with all necessary compliance & regulations. Knowledge, skills, abilities and experience: Native/Fluent French Speaker IT Skills Excellent verbal and written communication skills Company Benefits: Free on site parking Pension Hybrid working Regular salary reviews Training and development - Progression opportunities Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
Oct 01, 2025
Full time
Brook Street is working with a growing client that is seeking a French Speaking Customer Service Advisor on a Full-Time, Permanent basis. This is a fully office based in Newport Mon-Fri 9-5. Main duties: To answer incoming enquiries from native French speakers. To advise customers over the telephone on products & services. To enter data into online database and keep information updated. To comply with all necessary compliance & regulations. Knowledge, skills, abilities and experience: Native/Fluent French Speaker IT Skills Excellent verbal and written communication skills Company Benefits: Free on site parking Pension Hybrid working Regular salary reviews Training and development - Progression opportunities Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
