Head of Engineering London Permanent Hybrid We're partnering with a large, complex, and purpose-driven organisation undergoing a major technology and engineering transformation, and are looking to appoint an outstanding Head of Engineering to lead a newly formed multidisciplinary function. This is a rare opportunity to shape and build a modern engineering capability from the ground up within an environment that combines real scale, complexity, and societal impact. The Role Reporting into senior technology leadership, the Head of Engineering will lead a broad engineering function spanning: Software Engineering Integration Engineering Data Engineering Platform Engineering You'll be responsible for setting the engineering direction, standards, and operating model across the function, ensuring engineering quality, scalability, resilience, and long-term technical health. This role combines strategic leadership with deep technical credibility. You'll remain close to architecture, engineering decisions, and platform strategy while leading managers and senior engineers across multiple teams. The environment is heavily focused on modern cloud-native engineering, with significant investment across: Microsoft Azure DevOps and CI/CD Infrastructure as Code Event-driven architecture Platform engineering Automation and AI-enabled services You'll also play a key role in shaping engineering culture, improving operational maturity and helping establish best-in-class engineering practices across a large-scale enterprise environment. What We're Looking For We're looking for a senior engineering leader who has experience operating within large, complex organisations where technology underpins critical operational services. You'll likely bring: Experience leading multidisciplinary engineering functions Strong understanding of modern engineering practices and cloud-native environments Experience shaping engineering strategy, standards and governance Ability to influence senior stakeholders across technical and non-technical environments Experience balancing engineering quality, delivery, scalability and cost A collaborative leadership style with strong people leadership capability Experience within highly regulated or complex environments such as public sector, education, healthcare, financial services or similarly scaled organisations would be highly beneficial. Why This Role? This is an opportunity to genuinely shape the future of engineering within an organisation investing heavily in modern platforms, automation and digital capability. The role offers: Significant strategic influence Large-scale transformation work Modern cloud and platform engineering environment Strong investment in technology Excellent work-life balance and benefits Hybrid working Long-term career opportunity To progress matters please send your CV to (url removed) Services Advertise are those of Employment Agency.
Jun 28, 2026
Full time
Head of Engineering London Permanent Hybrid We're partnering with a large, complex, and purpose-driven organisation undergoing a major technology and engineering transformation, and are looking to appoint an outstanding Head of Engineering to lead a newly formed multidisciplinary function. This is a rare opportunity to shape and build a modern engineering capability from the ground up within an environment that combines real scale, complexity, and societal impact. The Role Reporting into senior technology leadership, the Head of Engineering will lead a broad engineering function spanning: Software Engineering Integration Engineering Data Engineering Platform Engineering You'll be responsible for setting the engineering direction, standards, and operating model across the function, ensuring engineering quality, scalability, resilience, and long-term technical health. This role combines strategic leadership with deep technical credibility. You'll remain close to architecture, engineering decisions, and platform strategy while leading managers and senior engineers across multiple teams. The environment is heavily focused on modern cloud-native engineering, with significant investment across: Microsoft Azure DevOps and CI/CD Infrastructure as Code Event-driven architecture Platform engineering Automation and AI-enabled services You'll also play a key role in shaping engineering culture, improving operational maturity and helping establish best-in-class engineering practices across a large-scale enterprise environment. What We're Looking For We're looking for a senior engineering leader who has experience operating within large, complex organisations where technology underpins critical operational services. You'll likely bring: Experience leading multidisciplinary engineering functions Strong understanding of modern engineering practices and cloud-native environments Experience shaping engineering strategy, standards and governance Ability to influence senior stakeholders across technical and non-technical environments Experience balancing engineering quality, delivery, scalability and cost A collaborative leadership style with strong people leadership capability Experience within highly regulated or complex environments such as public sector, education, healthcare, financial services or similarly scaled organisations would be highly beneficial. Why This Role? This is an opportunity to genuinely shape the future of engineering within an organisation investing heavily in modern platforms, automation and digital capability. The role offers: Significant strategic influence Large-scale transformation work Modern cloud and platform engineering environment Strong investment in technology Excellent work-life balance and benefits Hybrid working Long-term career opportunity To progress matters please send your CV to (url removed) Services Advertise are those of Employment Agency.
Reports to Head of Risk & Assurance Reporting structure Oversees 4x Verification & Ledger Administrators Location Brighton / Manchester Purpose of the role: This role sits within the Risk & Assurance Team, supporting the Invoice Finance business. The Senior Verification & Ledger Administrator is responsible for setting and driving KPIs within the team and performance management, while also taking on their own portfolio of verifications. The purpose of the team is to effectively verify valid debts notified to the lender through contacting the client's debtor base. Verifications are required to effectively identify - warning signs of fraud, potentially non-factorable debts, potential bookkeeping / business processes that may present a dilutive element to security. Any instances to be promptly reported to appropriate stakeholders. Verifications are carried out in support of all new business transactions, and for existing clients where required. Verifications are required to be carried out in a professional manner. Key Responsibilities Ensure new business and existing client debt verification activities are completed in accordance with policy, with escalation of issues as appropriate. Verifications to be completed in a timely manner with appropriate contact notes maintained. Potential issues to be flagged for business awareness and for next steps to be decided. Provide high quality verifications and maintain good relationships with stakeholders - primarily Securities/Sales teams, Underwriters and Client Managers. Maintain awareness of the debt verification policy. Suggest updates and improvements to the debt verification processes as appropriate. Contribute to effective management of team workload with escalation of issues to Senior Verification & Ledger Administrator. Assist Credit Risk team with Credit Risk data capture and data processing, maintaining accurate business records. People Lead a high performing, engaged team, and sponsor people initiatives within the team Set the tone within the function/business by encouraging an inclusive culture and role modelling the company values and expected behaviours Manage the recruitment, development, reward and talent & succession planning of the team Role model the value of diversity in building high performing teams Establish an effective communication and feedback framework to ensure messages are effectively disseminated throughout the function Support sustainable growth though sponsoring career development and robust talent & succession planning Distribute workload equitably across the team, setting and monitoring clear KPIs for completion. Risk & Compliance Ensure that all Governance and Compliance requirements are adhered to and all reporting and reviewing activities required by the Regulatory Bodies are carried out to the standards required. Skills & Experience Skills, experience and knowledge Essential Excellent telephone manner. Good communication skills both written and verbal. Ability to work under pressure dealing with high volumes of emails and phone calls. Good IT skills - especially proficient in Microsoft Outlook and Excel. Process driven with a desire to improve/understand processes and client bookkeeping practice. Invoice Finance industry experience/ qualification Desirable An understanding of business bookkeeping and debtors / creditors ledgers. Line Management Experience Education & Qualifications Essential Desirable Competencies Building teams Maintains high levels of employee engagement through valuing people and making development a priority. Manages team and individual performance proactively. Celebrates success and creates a team culture where the contribution and expertise of others is recognised and valued. Uses coaching and well timed feedback to continuously develop capability within the team. Creates an environment for people to grow and develop. Customer focus Champions a culture of tailored and agile customer service focused on building relationships and anticipating customer needs. Develops and nurtures expertise and market-leading insight, recognising our expert and tailored approach to our customers as a key source of competitive advantage. Uses every opportunity to enhance the customer experience. Managing and engaging with change and innovation Drives high performance and a culture of continuous improvement by setting stretching but meaningful targets and personally demonstrating standards of excellence. Shows courage and resilience by making tough decisions and managing performance issues where necessary in order to achieve success. Bounces back from set backs. Learns from mistakes. Identifying and mitigating risk Actively identifies, raises and mitigates potential compliance, control and reputational issues. Promotes awareness for potential legal, regulatory and reputational risks. Builds a culture of integrity and rigorous regulatory management. Implements robust processes for identifying and mitigating risk. Collaborating and sharing resource to get things done Builds relationships with colleagues based on trust and proposed solutions that truly fit colleagues needs. Collaborates closely and communicates clearly with colleagues and external partners. Moves easily from discussion to agreement. Actively shares knowledge and contacts. Is sought by colleagues for their knowledge. Informed decision making
Jun 28, 2026
Full time
Reports to Head of Risk & Assurance Reporting structure Oversees 4x Verification & Ledger Administrators Location Brighton / Manchester Purpose of the role: This role sits within the Risk & Assurance Team, supporting the Invoice Finance business. The Senior Verification & Ledger Administrator is responsible for setting and driving KPIs within the team and performance management, while also taking on their own portfolio of verifications. The purpose of the team is to effectively verify valid debts notified to the lender through contacting the client's debtor base. Verifications are required to effectively identify - warning signs of fraud, potentially non-factorable debts, potential bookkeeping / business processes that may present a dilutive element to security. Any instances to be promptly reported to appropriate stakeholders. Verifications are carried out in support of all new business transactions, and for existing clients where required. Verifications are required to be carried out in a professional manner. Key Responsibilities Ensure new business and existing client debt verification activities are completed in accordance with policy, with escalation of issues as appropriate. Verifications to be completed in a timely manner with appropriate contact notes maintained. Potential issues to be flagged for business awareness and for next steps to be decided. Provide high quality verifications and maintain good relationships with stakeholders - primarily Securities/Sales teams, Underwriters and Client Managers. Maintain awareness of the debt verification policy. Suggest updates and improvements to the debt verification processes as appropriate. Contribute to effective management of team workload with escalation of issues to Senior Verification & Ledger Administrator. Assist Credit Risk team with Credit Risk data capture and data processing, maintaining accurate business records. People Lead a high performing, engaged team, and sponsor people initiatives within the team Set the tone within the function/business by encouraging an inclusive culture and role modelling the company values and expected behaviours Manage the recruitment, development, reward and talent & succession planning of the team Role model the value of diversity in building high performing teams Establish an effective communication and feedback framework to ensure messages are effectively disseminated throughout the function Support sustainable growth though sponsoring career development and robust talent & succession planning Distribute workload equitably across the team, setting and monitoring clear KPIs for completion. Risk & Compliance Ensure that all Governance and Compliance requirements are adhered to and all reporting and reviewing activities required by the Regulatory Bodies are carried out to the standards required. Skills & Experience Skills, experience and knowledge Essential Excellent telephone manner. Good communication skills both written and verbal. Ability to work under pressure dealing with high volumes of emails and phone calls. Good IT skills - especially proficient in Microsoft Outlook and Excel. Process driven with a desire to improve/understand processes and client bookkeeping practice. Invoice Finance industry experience/ qualification Desirable An understanding of business bookkeeping and debtors / creditors ledgers. Line Management Experience Education & Qualifications Essential Desirable Competencies Building teams Maintains high levels of employee engagement through valuing people and making development a priority. Manages team and individual performance proactively. Celebrates success and creates a team culture where the contribution and expertise of others is recognised and valued. Uses coaching and well timed feedback to continuously develop capability within the team. Creates an environment for people to grow and develop. Customer focus Champions a culture of tailored and agile customer service focused on building relationships and anticipating customer needs. Develops and nurtures expertise and market-leading insight, recognising our expert and tailored approach to our customers as a key source of competitive advantage. Uses every opportunity to enhance the customer experience. Managing and engaging with change and innovation Drives high performance and a culture of continuous improvement by setting stretching but meaningful targets and personally demonstrating standards of excellence. Shows courage and resilience by making tough decisions and managing performance issues where necessary in order to achieve success. Bounces back from set backs. Learns from mistakes. Identifying and mitigating risk Actively identifies, raises and mitigates potential compliance, control and reputational issues. Promotes awareness for potential legal, regulatory and reputational risks. Builds a culture of integrity and rigorous regulatory management. Implements robust processes for identifying and mitigating risk. Collaborating and sharing resource to get things done Builds relationships with colleagues based on trust and proposed solutions that truly fit colleagues needs. Collaborates closely and communicates clearly with colleagues and external partners. Moves easily from discussion to agreement. Actively shares knowledge and contacts. Is sought by colleagues for their knowledge. Informed decision making
Job Title Lead Night Manager Location Brighton Employment Type Full time Contract Type Permanent Shift Pattern Work Shift: Nights Hours per Week 45 Salary Competitive salary plus benefits Category Store Management Closing Date 5 July 2026 At Asda, we want you to Find Your Everything and as our LeadNight Manager in our larger format stores, you will manage and lead the night team to keep everything running whilst the rest of the world sleeps, ensuring we are delivering the best availability and highest shop floor standards across all departments, whilst ensuring our store remains safe and legal for our customers and colleagues. Given the increased complexity of our larger stores, our Lead Night Manager will be accountable for all night planning and execution of activity. As part of the leadership team, you'll work a rolling rota and 4 nights over 7 including weekend working. You will be solely responsible for the store through the night, and therefore you'll need to be confident in overseeing operation as a whole where store is open 24 hours. What qualities you'll need: Drive strategy into action: Planning and executing all trading activity on the shopfloor during night shift by ensuring delivery is date rotated and waste and returns are managed correctly limiting damage through replenishment. Lead with impact: Leading and coaching night colleagues and team leaders to deliver excellent shopfloor standards whilst creating a culture of serving our customers with personality, heart and pride, and get one more item in every basket. Execution-focused: Ensuring shopfloor is landed and presentable for customers before handing over to day team with modular activity well executed and POS up to date. Talent Development: Listen with empathy, driving resilience and encourage ownership, focus and passion for the business by bringing the "Asdaness" to work every day and supporting the development of the team and creating an environment where people feel valued, trusted, and motivated to step up. What you'll bring: Experience managing teams in a large-format retail grocery environment, ideally overnight. Ability to make decisions independently with a hands-on attitude and a drive to improve processes and people. Confidence in developing large teams and managing change. Strong customer service focus. Flexibility to work a range of night shifts, including weekends. Are you ready to be the guiding force behind a critical shift, leading with strength and fostering growth in others? Apply today and find your everything at Asda. Everything you'll love Alongside a competitive salary, you'll get lots of other great benefits too, including: Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user Discretionary company bonus scheme Access to an enhanced electric car scheme Free eye test for you and your nominated user Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more Company pension Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support Asda Allies Inclusion Networks - helping colleagues to make sure everybody is included and that our differences are recognised and celebrated Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments. Colleague recognition programme Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas
Jun 28, 2026
Full time
Job Title Lead Night Manager Location Brighton Employment Type Full time Contract Type Permanent Shift Pattern Work Shift: Nights Hours per Week 45 Salary Competitive salary plus benefits Category Store Management Closing Date 5 July 2026 At Asda, we want you to Find Your Everything and as our LeadNight Manager in our larger format stores, you will manage and lead the night team to keep everything running whilst the rest of the world sleeps, ensuring we are delivering the best availability and highest shop floor standards across all departments, whilst ensuring our store remains safe and legal for our customers and colleagues. Given the increased complexity of our larger stores, our Lead Night Manager will be accountable for all night planning and execution of activity. As part of the leadership team, you'll work a rolling rota and 4 nights over 7 including weekend working. You will be solely responsible for the store through the night, and therefore you'll need to be confident in overseeing operation as a whole where store is open 24 hours. What qualities you'll need: Drive strategy into action: Planning and executing all trading activity on the shopfloor during night shift by ensuring delivery is date rotated and waste and returns are managed correctly limiting damage through replenishment. Lead with impact: Leading and coaching night colleagues and team leaders to deliver excellent shopfloor standards whilst creating a culture of serving our customers with personality, heart and pride, and get one more item in every basket. Execution-focused: Ensuring shopfloor is landed and presentable for customers before handing over to day team with modular activity well executed and POS up to date. Talent Development: Listen with empathy, driving resilience and encourage ownership, focus and passion for the business by bringing the "Asdaness" to work every day and supporting the development of the team and creating an environment where people feel valued, trusted, and motivated to step up. What you'll bring: Experience managing teams in a large-format retail grocery environment, ideally overnight. Ability to make decisions independently with a hands-on attitude and a drive to improve processes and people. Confidence in developing large teams and managing change. Strong customer service focus. Flexibility to work a range of night shifts, including weekends. Are you ready to be the guiding force behind a critical shift, leading with strength and fostering growth in others? Apply today and find your everything at Asda. Everything you'll love Alongside a competitive salary, you'll get lots of other great benefits too, including: Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user Discretionary company bonus scheme Access to an enhanced electric car scheme Free eye test for you and your nominated user Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more Company pension Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support Asda Allies Inclusion Networks - helping colleagues to make sure everybody is included and that our differences are recognised and celebrated Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments. Colleague recognition programme Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas
Connect2Hackney, the internal talent team for Hackney Council. are looking for a strategic and resilient School Business Analyst to take on a high-impact role overseeing a cluster of 10 to 15 schools within the borough. You are to work alongside the School Business Managers, acting as an advisor to them and ensure processes fit in with Local Authority deadlines. The Challenge Managing the business operations for a single school is a feat; managing a portfolio of 15 is a masterclass in leadership. You will be the operational backbone for a significant portion of our educational landscape, ensuring that while teachers focus on the classroom, the "engine room" of our schools runs seamlessly. Your Key Responsibilities Strategic Financial Oversight: Managing complex budgets across multiple sites, ensuring long-term financial sustainability and compliance. Operational Excellence: Overseeing HR, procurement, health and safety, and premises management for the cluster. Stakeholder Management: Acting as the primary liaison between Headteachers, Governors, and the Local Authority. Change Management: Driving efficiencies and standardizing processes across diverse school settings. Work Pattern & Flexibility We believe in results over "desk time." This role offers a modern hybrid approach: Office Presence: 1-2 days per week at our Hackney central offices for team collaboration and strategy. On the Ground: You must be mobile and available to visit schools across the borough to build relationships and conduct site audits. Remote Focus: The remainder of your week can be spent working from home. What You'll Need to Succeed Experience: A proven track record in school business management (SBM) or high-level multi-site operational management and business analytical and management systems. Qualifications: DSBM/CSBM/ADSBM or a relevant degree in Accountancy/Business Management is highly desirable. Resilience: The ability to juggle the demands of 10+ schools without breaking a sweat. Communication: A knack for explaining complex financial data to non-finance professionals (like Headteachers and Governors). Why Hackney? Hackney is one of the most exciting boroughs in London. By joining us, you'll benefit from: A generous local government pension scheme. A supportive network within the Hackney Education directorate. The opportunity to make a tangible difference in the lives of thousands of London's children. Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.
Jun 28, 2026
Contractor
Connect2Hackney, the internal talent team for Hackney Council. are looking for a strategic and resilient School Business Analyst to take on a high-impact role overseeing a cluster of 10 to 15 schools within the borough. You are to work alongside the School Business Managers, acting as an advisor to them and ensure processes fit in with Local Authority deadlines. The Challenge Managing the business operations for a single school is a feat; managing a portfolio of 15 is a masterclass in leadership. You will be the operational backbone for a significant portion of our educational landscape, ensuring that while teachers focus on the classroom, the "engine room" of our schools runs seamlessly. Your Key Responsibilities Strategic Financial Oversight: Managing complex budgets across multiple sites, ensuring long-term financial sustainability and compliance. Operational Excellence: Overseeing HR, procurement, health and safety, and premises management for the cluster. Stakeholder Management: Acting as the primary liaison between Headteachers, Governors, and the Local Authority. Change Management: Driving efficiencies and standardizing processes across diverse school settings. Work Pattern & Flexibility We believe in results over "desk time." This role offers a modern hybrid approach: Office Presence: 1-2 days per week at our Hackney central offices for team collaboration and strategy. On the Ground: You must be mobile and available to visit schools across the borough to build relationships and conduct site audits. Remote Focus: The remainder of your week can be spent working from home. What You'll Need to Succeed Experience: A proven track record in school business management (SBM) or high-level multi-site operational management and business analytical and management systems. Qualifications: DSBM/CSBM/ADSBM or a relevant degree in Accountancy/Business Management is highly desirable. Resilience: The ability to juggle the demands of 10+ schools without breaking a sweat. Communication: A knack for explaining complex financial data to non-finance professionals (like Headteachers and Governors). Why Hackney? Hackney is one of the most exciting boroughs in London. By joining us, you'll benefit from: A generous local government pension scheme. A supportive network within the Hackney Education directorate. The opportunity to make a tangible difference in the lives of thousands of London's children. Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.
Job Title: Service Desk Manager Location: Durrington, Worthing - Hybrid working (minimum 2 days a week in the office) Contract Type: Permanent Hours: 37 Salary: From £55k based on skills and experience About the role: The Service Desk Manager is responsible for leading the day-to-day operation of the Service Desk, ensuring high-quality incident and request handling, effective queue and performance management, and resilient first line I.T support for over 4000 internal and external users. The role provides leadership to 2 Team Leaders and 10 Analysts, driving capability, wellbeing and accountability, while improving customer experience through quality assurance, feedback and continual service improvement. What you will be responsible for: Working across Digital and the wider business, the postholder uses service insight and demand data to inform planning, represents the Service Desk in governance and change activity, ensures operational readiness for new or changed services, and maintains compliance with security, risk and data protection requirements. You will also be enrolled on the 'on call' rota. Manage the day-to-day operation of the Service Desk, ensuring effective handling of incidents, service requests, queries and escalations Oversee queue management, ticket progression, aged ticket follow-up, workload distribution and service continuity Ensure tickets are logged, categorised, prioritised, updated, escalated and resolved in line with agreed standards Monitor service performance throughout the day, taking action where demand, backlogs, absence or major incidents affect service levels Work with Team Leaders to ensure appropriate rota coverage, shift patterns, handovers and resource allocation. Ensure the Service Desk provides timely, professional and effective first-line support. Own the Service Desk contribution to the incident lifecycle, including logging quality, updates, escalation paths and closure quality. Ensure operational readiness for new or changed services, including support models, knowledge, resolver routes, SLAs, escalation paths and Service Desk training. Audit a regular sample of calls, emails, portal interactions, chats and ticket updates where applicable. Review professionalism, communication quality, ticket accuracy, troubleshooting approach, knowledge use, escalation quality and closure standards. Use QA and CSAT outputs to improve knowledge articles, scripts, templates, standard responses, onboarding and apprentice support. What you'll bring to the role: Strong leadership, coaching and people-management skills Excellent customer service mindset, with a focus on user experience Good understanding of core ITSM practices, especially Incident Management, Request Fulfilment, Knowledge Management and Service Level Management Strong operational management skills, including queue management, prioritisation, escalation and workload planning Strong communication skills, with the ability to engage Analysts, IT teams, suppliers and senior stakeholders Ability to manage performance, support wellbeing and build team capability Good understanding of Service Desk tooling Awareness of information security, access control and data protection responsibilities Continuous improvement mindset, with the ability to simplify processes and improve service quality Essential ITIL Foundation qualification, ideally ITIL 4 or 5 Experience in automation/automating systems Desirable ServiceNow training or certification desirable. Customer service qualification desirable. Information security or cyber awareness training desirable. Southern Water is at the forefront of transforming Britain's water industry, investing significantly to enhance resilience, sustainability, and service excellence. With £7.8bn planned investment for 2025-30, this is an unparalleled opportunity to join a business committed to delivering a generational shift in the way water services are managed. You will be joining at a time of significant change, working alongside a highly skilled leadership team with a clear vision for the future. We offer an environment where senior professionals can make a meaningful impact, influence major strategic decisions, and drive long-term value creation "Our mission is to protect and enhance life through water-and we need passionate people to help us achieve it. If you're inspired by our purpose and believe you can contribute, apply today. You don't need to meet every criterion; what matters most is your drive to make a difference." Our Commitment to Diversity We welcome applicants from all backgrounds, identities, and experiences. We do not discriminate based on race, ethnicity, gender, sexual orientation, age, disability, religion, or any other protected characteristic. If you need reasonable adjustments during the recruitment process, please let us know. Additional information: In line with Southern Water's security requirements, successful candidates will be required to provide evidence of their identity, eligibility to work in the UK, criminal record check (DBS) and verification of their employment and/or education history for the past three years. Appointment to this role is subject to the successful completion of all pre-employment checks, including security vetting. Please note that if a candidate does not meet the required security standards or fails to pass the vetting process, Southern Water reserves the right to withdraw the offer of employment. Some positions may also require higher levels of security vetting, which may involve providing additional documentation.
Jun 28, 2026
Full time
Job Title: Service Desk Manager Location: Durrington, Worthing - Hybrid working (minimum 2 days a week in the office) Contract Type: Permanent Hours: 37 Salary: From £55k based on skills and experience About the role: The Service Desk Manager is responsible for leading the day-to-day operation of the Service Desk, ensuring high-quality incident and request handling, effective queue and performance management, and resilient first line I.T support for over 4000 internal and external users. The role provides leadership to 2 Team Leaders and 10 Analysts, driving capability, wellbeing and accountability, while improving customer experience through quality assurance, feedback and continual service improvement. What you will be responsible for: Working across Digital and the wider business, the postholder uses service insight and demand data to inform planning, represents the Service Desk in governance and change activity, ensures operational readiness for new or changed services, and maintains compliance with security, risk and data protection requirements. You will also be enrolled on the 'on call' rota. Manage the day-to-day operation of the Service Desk, ensuring effective handling of incidents, service requests, queries and escalations Oversee queue management, ticket progression, aged ticket follow-up, workload distribution and service continuity Ensure tickets are logged, categorised, prioritised, updated, escalated and resolved in line with agreed standards Monitor service performance throughout the day, taking action where demand, backlogs, absence or major incidents affect service levels Work with Team Leaders to ensure appropriate rota coverage, shift patterns, handovers and resource allocation. Ensure the Service Desk provides timely, professional and effective first-line support. Own the Service Desk contribution to the incident lifecycle, including logging quality, updates, escalation paths and closure quality. Ensure operational readiness for new or changed services, including support models, knowledge, resolver routes, SLAs, escalation paths and Service Desk training. Audit a regular sample of calls, emails, portal interactions, chats and ticket updates where applicable. Review professionalism, communication quality, ticket accuracy, troubleshooting approach, knowledge use, escalation quality and closure standards. Use QA and CSAT outputs to improve knowledge articles, scripts, templates, standard responses, onboarding and apprentice support. What you'll bring to the role: Strong leadership, coaching and people-management skills Excellent customer service mindset, with a focus on user experience Good understanding of core ITSM practices, especially Incident Management, Request Fulfilment, Knowledge Management and Service Level Management Strong operational management skills, including queue management, prioritisation, escalation and workload planning Strong communication skills, with the ability to engage Analysts, IT teams, suppliers and senior stakeholders Ability to manage performance, support wellbeing and build team capability Good understanding of Service Desk tooling Awareness of information security, access control and data protection responsibilities Continuous improvement mindset, with the ability to simplify processes and improve service quality Essential ITIL Foundation qualification, ideally ITIL 4 or 5 Experience in automation/automating systems Desirable ServiceNow training or certification desirable. Customer service qualification desirable. Information security or cyber awareness training desirable. Southern Water is at the forefront of transforming Britain's water industry, investing significantly to enhance resilience, sustainability, and service excellence. With £7.8bn planned investment for 2025-30, this is an unparalleled opportunity to join a business committed to delivering a generational shift in the way water services are managed. You will be joining at a time of significant change, working alongside a highly skilled leadership team with a clear vision for the future. We offer an environment where senior professionals can make a meaningful impact, influence major strategic decisions, and drive long-term value creation "Our mission is to protect and enhance life through water-and we need passionate people to help us achieve it. If you're inspired by our purpose and believe you can contribute, apply today. You don't need to meet every criterion; what matters most is your drive to make a difference." Our Commitment to Diversity We welcome applicants from all backgrounds, identities, and experiences. We do not discriminate based on race, ethnicity, gender, sexual orientation, age, disability, religion, or any other protected characteristic. If you need reasonable adjustments during the recruitment process, please let us know. Additional information: In line with Southern Water's security requirements, successful candidates will be required to provide evidence of their identity, eligibility to work in the UK, criminal record check (DBS) and verification of their employment and/or education history for the past three years. Appointment to this role is subject to the successful completion of all pre-employment checks, including security vetting. Please note that if a candidate does not meet the required security standards or fails to pass the vetting process, Southern Water reserves the right to withdraw the offer of employment. Some positions may also require higher levels of security vetting, which may involve providing additional documentation.
Job Title Express Dual Site Store Manager Location Pfs Leamington Employment Type Full time Contract Type Permanent Shift Pattern Work Shift: Days Hours per Week 45 Salary Competitive salary plus benefits Category Store Management Closing Date 28 June 2026 Find your everything at Asda Express At Asda, we want you to find your everything. As a Dual Site Store Manager, you'll lead two stores with heart, pride and purpose. You'll be the cultural role model, showing colleagues in both locations what 'Asdaness' looks like in action. You'll inspire, coach and develop your teams, helping them bring their best every day and creating two brilliant places to work and shop. With ownership of standards, safety and commercial performance across both sites, you'll make a visible difference for your colleagues and customers. About the Role • Lead, influence and inspire two store teams to deliver service with heart • Drive sales, standards and colleague development across both sites • Manage cost control, stock accuracy, efficiency and KRAs • Ensure full compliance, including PFS and forecourt safety • Balance your time effectively between locations (travel approx. up to 20 minutes) • Deliver people management with empathy, fairness and professionalism About You • Strong retail leadership experience with commercial acumen • Proven success managing multiple sites or large, diverse teams • A natural people leader who inspires pride and confidence • Strong resilience and time-management • Passion for developing talent and growing internal colleagues • Committed to compliance, customer experience and the Asda way of doing things If you're ready to grow your care and make a real difference every day, we'd love you to apply and find your everything with Asda Express. Everything you'll love Alongside a competitive salary, you'll get lots of other great benefits too, including: Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user Discretionary company bonus scheme Access to an enhanced electric car scheme Free eye test for you and your nominated user Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more Company pension Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support Asda Allies Inclusion Networks - helping colleagues to make sure everybody is included and that our differences are recognised and celebrated Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments. Colleague recognition programme Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas
Jun 28, 2026
Full time
Job Title Express Dual Site Store Manager Location Pfs Leamington Employment Type Full time Contract Type Permanent Shift Pattern Work Shift: Days Hours per Week 45 Salary Competitive salary plus benefits Category Store Management Closing Date 28 June 2026 Find your everything at Asda Express At Asda, we want you to find your everything. As a Dual Site Store Manager, you'll lead two stores with heart, pride and purpose. You'll be the cultural role model, showing colleagues in both locations what 'Asdaness' looks like in action. You'll inspire, coach and develop your teams, helping them bring their best every day and creating two brilliant places to work and shop. With ownership of standards, safety and commercial performance across both sites, you'll make a visible difference for your colleagues and customers. About the Role • Lead, influence and inspire two store teams to deliver service with heart • Drive sales, standards and colleague development across both sites • Manage cost control, stock accuracy, efficiency and KRAs • Ensure full compliance, including PFS and forecourt safety • Balance your time effectively between locations (travel approx. up to 20 minutes) • Deliver people management with empathy, fairness and professionalism About You • Strong retail leadership experience with commercial acumen • Proven success managing multiple sites or large, diverse teams • A natural people leader who inspires pride and confidence • Strong resilience and time-management • Passion for developing talent and growing internal colleagues • Committed to compliance, customer experience and the Asda way of doing things If you're ready to grow your care and make a real difference every day, we'd love you to apply and find your everything with Asda Express. Everything you'll love Alongside a competitive salary, you'll get lots of other great benefits too, including: Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user Discretionary company bonus scheme Access to an enhanced electric car scheme Free eye test for you and your nominated user Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more Company pension Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support Asda Allies Inclusion Networks - helping colleagues to make sure everybody is included and that our differences are recognised and celebrated Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments. Colleague recognition programme Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas
Get Staffed Online Recruitment Limited
Merthyr Tydfil, Mid Glamorgan
Energy Centre Manager Chirk, Wrexham Full-Time Our client is the global leader in the production and distribution of wood products used in everything from furniture and flooring to timber-framed houses, building facades and construction. In doing so, they help to build a better world. They are focused on achieving operational excellence with relentless attention to safety and sustainability. Job Description Our client is seeking an experienced and motivated Energy Centre Manager to oversee the safe, efficient, and reliable operation of their energy centre. This role is critical in ensuring continuous energy supply while driving performance, compliance, and continuous improvement across all plant and systems. You will lead the day-to-day operations, managing a team of Operators, overseeing of any maintenance works, and play a key role in optimising energy efficiency, resilience, and sustainability. Responsibilities: Manage the daily operation and maintenance of the energy centre, ensuring uninterrupted service delivery to provide heat and energy to the production processes on site. Ensure compliance with all health, safety, environmental, and statutory regulations. Lead, develop, and motivate on-site operational and maintenance teams alongside the engineering team. Support in planned and reactive maintenance activities, including contractor management. Monitor plant performance, KPIs, and energy efficiency, identifying opportunities for optimisation. Manage operational budgets, forecasting, and cost control. Act as the main technical point of contact for stakeholders, clients, and regulatory bodies. Support continuous improvement initiatives, innovation, and decarbonisation strategies. Maintain accurate operational records, reports, and compliance documentation. Qualifications The right candidate will be a proactive leader with strong technical knowledge and a hands-on approach to operational excellence. You must have: Proven experience managing a biomass energy production facility or power plant. Strong knowledge of biomass boilers, CHP and energy generation. Excellent understanding of health and safety and regulatory compliance. Experience leading technical teams and managing contractors. Strong problem-solving, organisational, and communication skills. Desirable: Engineering qualification or equivalent technical certification. Experience with low-carbon technologies or energy transition projects. Knowledge of energy management systems and performance monitoring. IOSH / NEBOSH or similar H&S qualification. Additional Information Just some of what our client is able to offer includes: Competitive remuneration package. Exciting and challenging work. Continued training, support and career development. The opportunity to work with and learn from, industry leading people who are committed to technical excellence. Click apply and complete your application.
Jun 28, 2026
Full time
Energy Centre Manager Chirk, Wrexham Full-Time Our client is the global leader in the production and distribution of wood products used in everything from furniture and flooring to timber-framed houses, building facades and construction. In doing so, they help to build a better world. They are focused on achieving operational excellence with relentless attention to safety and sustainability. Job Description Our client is seeking an experienced and motivated Energy Centre Manager to oversee the safe, efficient, and reliable operation of their energy centre. This role is critical in ensuring continuous energy supply while driving performance, compliance, and continuous improvement across all plant and systems. You will lead the day-to-day operations, managing a team of Operators, overseeing of any maintenance works, and play a key role in optimising energy efficiency, resilience, and sustainability. Responsibilities: Manage the daily operation and maintenance of the energy centre, ensuring uninterrupted service delivery to provide heat and energy to the production processes on site. Ensure compliance with all health, safety, environmental, and statutory regulations. Lead, develop, and motivate on-site operational and maintenance teams alongside the engineering team. Support in planned and reactive maintenance activities, including contractor management. Monitor plant performance, KPIs, and energy efficiency, identifying opportunities for optimisation. Manage operational budgets, forecasting, and cost control. Act as the main technical point of contact for stakeholders, clients, and regulatory bodies. Support continuous improvement initiatives, innovation, and decarbonisation strategies. Maintain accurate operational records, reports, and compliance documentation. Qualifications The right candidate will be a proactive leader with strong technical knowledge and a hands-on approach to operational excellence. You must have: Proven experience managing a biomass energy production facility or power plant. Strong knowledge of biomass boilers, CHP and energy generation. Excellent understanding of health and safety and regulatory compliance. Experience leading technical teams and managing contractors. Strong problem-solving, organisational, and communication skills. Desirable: Engineering qualification or equivalent technical certification. Experience with low-carbon technologies or energy transition projects. Knowledge of energy management systems and performance monitoring. IOSH / NEBOSH or similar H&S qualification. Additional Information Just some of what our client is able to offer includes: Competitive remuneration package. Exciting and challenging work. Continued training, support and career development. The opportunity to work with and learn from, industry leading people who are committed to technical excellence. Click apply and complete your application.
Job Title Night Manager Location Donnington Wood Employment Type Full time Contract Type Permanent Shift Pattern Work Shift: Nights Hours per Week 45 Salary Competitive salary plus benefits Category Store Management Closing Date 28 June 2026 At Asda, we want you to Find Your Everything and as our Night Manager, you will manage and lead the night team to keep everything running whilst the rest of the world sleeps, ensuring we are delivering the best availability and highest shop floor standards across all departments, whilst ensuring our store remains safe and legal for our customers and colleagues. As part of the leadership team, you'll work a rolling rota and 4 nights over 7 including weekend working. You will be solely responsible for the store through the night, and therefore you'll need to be confident in overseeing operation as a whole where store is open 24 hours. What qualities you'll need: Drive strategy into action: Planning and executing all trading activity on the shopfloor during night shift by ensuring delivery is date rotated and waste and returns are managed correctly limiting damage through replenishment. (only for Supermarket and Superstores/centres with no Lead Night Manager in structure) Lead with impact: Leading and coaching night colleagues and team leaders to deliver excellent shopfloor standards whilst creating a culture of selling our customers with personality, serving with heart and pride, and get one more item in every basket. Execution-focused: Ensuring shopfloor is landed and presentable for customers before handing over to day team with promotion, Foyer and hot spots fit for trade. Talent Development: Listen with empathy, driving resilience and encourage ownership, focus and passion for the business by bringing the "Asdaness" to work every day and supporting the development of the team and creating an environment where people feel valued, trusted, and motivated to step up. What you'll bring: Experience supervising or managing teams in a retail grocery environment, ideally overnight. Ability to make decisions independently with a hands-on attitude and a drive to improve processes and people. Confidence in developing teams and managing change. Strong customer service focus. Flexibility to work a range of night shifts, including weekends. Are you ready to be the guiding force behind a critical shift, leading with strength and fostering growth in others? Apply today and find your everything at Asda. Everything you'll love Alongside a competitive salary, you'll get lots of other great benefits too, including: Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user Discretionary company bonus scheme Access to an enhanced electric car scheme Free eye test for you and your nominated user Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more Company pension Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support Asda Allies Inclusion Networks - helping colleagues to make sure everybody is included and that our differences are recognised and celebrated Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments. Colleague recognition programme Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas
Jun 28, 2026
Full time
Job Title Night Manager Location Donnington Wood Employment Type Full time Contract Type Permanent Shift Pattern Work Shift: Nights Hours per Week 45 Salary Competitive salary plus benefits Category Store Management Closing Date 28 June 2026 At Asda, we want you to Find Your Everything and as our Night Manager, you will manage and lead the night team to keep everything running whilst the rest of the world sleeps, ensuring we are delivering the best availability and highest shop floor standards across all departments, whilst ensuring our store remains safe and legal for our customers and colleagues. As part of the leadership team, you'll work a rolling rota and 4 nights over 7 including weekend working. You will be solely responsible for the store through the night, and therefore you'll need to be confident in overseeing operation as a whole where store is open 24 hours. What qualities you'll need: Drive strategy into action: Planning and executing all trading activity on the shopfloor during night shift by ensuring delivery is date rotated and waste and returns are managed correctly limiting damage through replenishment. (only for Supermarket and Superstores/centres with no Lead Night Manager in structure) Lead with impact: Leading and coaching night colleagues and team leaders to deliver excellent shopfloor standards whilst creating a culture of selling our customers with personality, serving with heart and pride, and get one more item in every basket. Execution-focused: Ensuring shopfloor is landed and presentable for customers before handing over to day team with promotion, Foyer and hot spots fit for trade. Talent Development: Listen with empathy, driving resilience and encourage ownership, focus and passion for the business by bringing the "Asdaness" to work every day and supporting the development of the team and creating an environment where people feel valued, trusted, and motivated to step up. What you'll bring: Experience supervising or managing teams in a retail grocery environment, ideally overnight. Ability to make decisions independently with a hands-on attitude and a drive to improve processes and people. Confidence in developing teams and managing change. Strong customer service focus. Flexibility to work a range of night shifts, including weekends. Are you ready to be the guiding force behind a critical shift, leading with strength and fostering growth in others? Apply today and find your everything at Asda. Everything you'll love Alongside a competitive salary, you'll get lots of other great benefits too, including: Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user Discretionary company bonus scheme Access to an enhanced electric car scheme Free eye test for you and your nominated user Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more Company pension Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support Asda Allies Inclusion Networks - helping colleagues to make sure everybody is included and that our differences are recognised and celebrated Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments. Colleague recognition programme Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas
An exciting opportunity has arisen for an experienced Crisis & Resilience Fund Manager to join a busy local authority service in South East London on an initial 3-month contract. We are seeking a skilled manager with extensive experience of assessing and processing Discretionary Housing Payment (DHP) applications, alongside a strong understanding of welfare benefits, crisis support schemes, and discretionary financial assistance. You will be a confident decision-maker with excellent judgement and a proven ability to lead high-performing teams in delivering consistent, resident-focused outcomes. The successful candidate will manage a frontline service responsible for assessing Crisis Payment and Housing Payment applications, ensuring decisions are lawful, evidence-based, and compliant with policy and funding guidance. You will oversee quality assurance, appeals, complaints, performance monitoring, workflow management, and service resilience, while driving continuous improvement across processes and systems. You will work closely with internal teams and external partners to deliver coordinated support for residents, helping to maximise income, reduce repeat crises, and improve long-term stability. This role is primarily office-based due to the frontline nature of the service. Regular office presence is essential to provide visible leadership, support operational delivery, respond to urgent issues, and ensure residents receive a responsive and effective service. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you do not hear from us within 2 working days of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this
Jun 28, 2026
Contractor
An exciting opportunity has arisen for an experienced Crisis & Resilience Fund Manager to join a busy local authority service in South East London on an initial 3-month contract. We are seeking a skilled manager with extensive experience of assessing and processing Discretionary Housing Payment (DHP) applications, alongside a strong understanding of welfare benefits, crisis support schemes, and discretionary financial assistance. You will be a confident decision-maker with excellent judgement and a proven ability to lead high-performing teams in delivering consistent, resident-focused outcomes. The successful candidate will manage a frontline service responsible for assessing Crisis Payment and Housing Payment applications, ensuring decisions are lawful, evidence-based, and compliant with policy and funding guidance. You will oversee quality assurance, appeals, complaints, performance monitoring, workflow management, and service resilience, while driving continuous improvement across processes and systems. You will work closely with internal teams and external partners to deliver coordinated support for residents, helping to maximise income, reduce repeat crises, and improve long-term stability. This role is primarily office-based due to the frontline nature of the service. Regular office presence is essential to provide visible leadership, support operational delivery, respond to urgent issues, and ensure residents receive a responsive and effective service. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you do not hear from us within 2 working days of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this
This role provides interim leadership of network, cyber, and infrastructure services within a public sector organisation. You will manage a team of engineers while ensuring secure, resilient, and high-performing IT operations. Client Details Our client is a well-established organisation within the public sector, delivering critical services across a diverse and dynamic environment. They are seeking an experienced Interim IT Network Manager to provide interim leadership across their network and cyber functions, ensuring the continued stability, security, and performance of their IT services. Description Lead and manage a team of approximately 10 Network and Cyber Analysts and Engineers, providing direction, mentoring, and performance management. Oversee the organisation's network infrastructure, cyber security posture, and core IT services. Ensure high levels of system resilience, availability, and security across all infrastructure. Drive best practice across network operations, cyber governance, and infrastructure management. Collaborate with senior stakeholders to align IT services with organisational priorities. Manage incident response, risk mitigation, and continuous service improvement initiatives. Contribute to IT strategy, roadmap planning, and transformation programmes. This is a fractional role, working 4 days per week, with 50% of that time at the head office in Gloucestershire. Profile As the successful Interim IT Network Manager you should have strong technical knowledge in: Enterprise networking (LAN/WAN, firewalls, routing & switching). Cyber security principles, standards, and best practice. Broad IT infrastructure (servers, cloud platforms, end-user environments). In addition, you will have Proven experience managing technical IT teams, particularly within networking or infrastructure environments. Ability to lead in a people-focused, hands-off but technically credible role. Experience within public sector or regulated environments is desirable. Strong stakeholder management and communication skills. Delivery-focused and pragmatic with strong problem-solving ability. Job Offer Day rate: 500 - 600 (Inside IR35) Contract: 4 days per week (fractional role) Duration: 12 Months Location: 50% onsite in Gloucestershire, remainder remote Opportunity to lead an established, high-performing team Blend of strategic leadership and technical oversight Immediate impact in a service-driven organisation This is a fantastic opportunity for an experienced Interim IT Network Manager to make a meaningful impact within the public sector. If you're ready to take the next step in your career, we encourage you to apply today.
Jun 28, 2026
Contractor
This role provides interim leadership of network, cyber, and infrastructure services within a public sector organisation. You will manage a team of engineers while ensuring secure, resilient, and high-performing IT operations. Client Details Our client is a well-established organisation within the public sector, delivering critical services across a diverse and dynamic environment. They are seeking an experienced Interim IT Network Manager to provide interim leadership across their network and cyber functions, ensuring the continued stability, security, and performance of their IT services. Description Lead and manage a team of approximately 10 Network and Cyber Analysts and Engineers, providing direction, mentoring, and performance management. Oversee the organisation's network infrastructure, cyber security posture, and core IT services. Ensure high levels of system resilience, availability, and security across all infrastructure. Drive best practice across network operations, cyber governance, and infrastructure management. Collaborate with senior stakeholders to align IT services with organisational priorities. Manage incident response, risk mitigation, and continuous service improvement initiatives. Contribute to IT strategy, roadmap planning, and transformation programmes. This is a fractional role, working 4 days per week, with 50% of that time at the head office in Gloucestershire. Profile As the successful Interim IT Network Manager you should have strong technical knowledge in: Enterprise networking (LAN/WAN, firewalls, routing & switching). Cyber security principles, standards, and best practice. Broad IT infrastructure (servers, cloud platforms, end-user environments). In addition, you will have Proven experience managing technical IT teams, particularly within networking or infrastructure environments. Ability to lead in a people-focused, hands-off but technically credible role. Experience within public sector or regulated environments is desirable. Strong stakeholder management and communication skills. Delivery-focused and pragmatic with strong problem-solving ability. Job Offer Day rate: 500 - 600 (Inside IR35) Contract: 4 days per week (fractional role) Duration: 12 Months Location: 50% onsite in Gloucestershire, remainder remote Opportunity to lead an established, high-performing team Blend of strategic leadership and technical oversight Immediate impact in a service-driven organisation This is a fantastic opportunity for an experienced Interim IT Network Manager to make a meaningful impact within the public sector. If you're ready to take the next step in your career, we encourage you to apply today.
People & Payroll Services Lead, Hybrid working, 12-Month Fixed Term Contract Your new company Location: Bicester (1-2 days working on-site) Salary: £58,000 - £64,750 Contract: 12-month Fixed-Term Contract (potential to become permanent) We are partnering with a large and complex public sector organisation undergoing a significant transformation within its People Services function. As part of a recent restructure, an exciting opportunity has arisen for a Payroll & People Services Lead to play a key role in shaping and delivering a high-performing, compliant, and customer-focused service. In this role, you will be responsible for ensuring the accurate and timely payment of salaries, pensions, and expenses across the organisation. You will oversee the performance of the outsourced payroll provider, acting as the primary point of accountability for service delivery, quality, and compliance. Acting as the organisation's internal subject-matter expert, you will provide both strategic direction and operational oversight. You will lead on strengthening governance frameworks, enhancing controls, and driving continuous improvement to ensure a resilient and efficient payroll and people services function. Your new role Lead a timely, accurate and customer-focused payroll and people services function Manage the outsourced payroll contract, monitoring KPIs, SLAs, service reviews and escalation processes Ensure accurate and timely payment of salaries, expenses and all pay elements Oversee payroll and pension activity including starters, leavers, contractual changes, absence and family leave Approve salary corrections and advances Ensure compliance with statutory requirements and organisational policies Act as organisational lead for HR and payroll systems (e.g. HRIS, expenses, payslip systems) Ensure data integrity through audits, reconciliations and exception management Lead system improvements, user training and system updates Produce payroll reporting, support audits and manage financial risk in partnership with Finance Provide expert advice on pay, tax, National Insurance, pensions and employment legislation Support organisational change through accurate costing and workforce insight Build strong relationships with managers, employee representatives, external providers and key stakeholders Lead and develop the People Services team, ensuring high performance, resilience and service quality What you'll need to succeed Professional payroll qualification with significant post-qualification experience CIPP Qualified with significant post-qualification experience CIPD Level 5 Associate Diploma in People Management PRINCE2 Qualification would be desirable Detailed knowledge of payroll legislation, including tax, National Insurance, statutory payments and deductions Strong understanding of audit requirements and financial controls Extensive experience managing end-to-end payroll operations Expert knowledge of terms and conditions, pay frameworks, allowances and deductions Knowledge of pension schemes and associated regulations What you'll get in return Comprehensive training programme with access to locally delivered courses Salary: £57,000 - £64,000 Flexible working Generous annual leave starting at 27 days, rising to 29 days after 5 years and 33 days after 10 years, plus 8 public holidays (pro rata) Pension scheme with automatic enrolment and employer contributions Ongoing opportunities for continuous professional development and career progression Access to Occupational Health services Employee Assistance Programme (EAP) for wellbeing support Dedicated health and wellbeing initiatives Employee discounts across travel, retail, leisure, dining and more Access to employee networks and inclusion groups as a member, ally or participant If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Jun 28, 2026
Full time
People & Payroll Services Lead, Hybrid working, 12-Month Fixed Term Contract Your new company Location: Bicester (1-2 days working on-site) Salary: £58,000 - £64,750 Contract: 12-month Fixed-Term Contract (potential to become permanent) We are partnering with a large and complex public sector organisation undergoing a significant transformation within its People Services function. As part of a recent restructure, an exciting opportunity has arisen for a Payroll & People Services Lead to play a key role in shaping and delivering a high-performing, compliant, and customer-focused service. In this role, you will be responsible for ensuring the accurate and timely payment of salaries, pensions, and expenses across the organisation. You will oversee the performance of the outsourced payroll provider, acting as the primary point of accountability for service delivery, quality, and compliance. Acting as the organisation's internal subject-matter expert, you will provide both strategic direction and operational oversight. You will lead on strengthening governance frameworks, enhancing controls, and driving continuous improvement to ensure a resilient and efficient payroll and people services function. Your new role Lead a timely, accurate and customer-focused payroll and people services function Manage the outsourced payroll contract, monitoring KPIs, SLAs, service reviews and escalation processes Ensure accurate and timely payment of salaries, expenses and all pay elements Oversee payroll and pension activity including starters, leavers, contractual changes, absence and family leave Approve salary corrections and advances Ensure compliance with statutory requirements and organisational policies Act as organisational lead for HR and payroll systems (e.g. HRIS, expenses, payslip systems) Ensure data integrity through audits, reconciliations and exception management Lead system improvements, user training and system updates Produce payroll reporting, support audits and manage financial risk in partnership with Finance Provide expert advice on pay, tax, National Insurance, pensions and employment legislation Support organisational change through accurate costing and workforce insight Build strong relationships with managers, employee representatives, external providers and key stakeholders Lead and develop the People Services team, ensuring high performance, resilience and service quality What you'll need to succeed Professional payroll qualification with significant post-qualification experience CIPP Qualified with significant post-qualification experience CIPD Level 5 Associate Diploma in People Management PRINCE2 Qualification would be desirable Detailed knowledge of payroll legislation, including tax, National Insurance, statutory payments and deductions Strong understanding of audit requirements and financial controls Extensive experience managing end-to-end payroll operations Expert knowledge of terms and conditions, pay frameworks, allowances and deductions Knowledge of pension schemes and associated regulations What you'll get in return Comprehensive training programme with access to locally delivered courses Salary: £57,000 - £64,000 Flexible working Generous annual leave starting at 27 days, rising to 29 days after 5 years and 33 days after 10 years, plus 8 public holidays (pro rata) Pension scheme with automatic enrolment and employer contributions Ongoing opportunities for continuous professional development and career progression Access to Occupational Health services Employee Assistance Programme (EAP) for wellbeing support Dedicated health and wellbeing initiatives Employee discounts across travel, retail, leisure, dining and more Access to employee networks and inclusion groups as a member, ally or participant If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Business Development Manager - FMCG / Retail 38,000- 42,000 + bonus + company car East Anglia / Northern Home Counties A growing FMCG aligned retail services business with a brilliant reputation in the market is expanding its UK footprint and is seeking a Business Development Manager to unlock a high potential territory across the East of England. This is an exciting opportunity to be part of a business on a strong growth trajectory, where your contributions as a Business Development Manager will directly shape the success of the region and the wider business. You'll work with independent retailers, wholesale partners, and multi-site operators to introduce a broad suite of services that support retail performance and drive growth. You'll: Take full ownership of a region with significant untapped potential, shaping its growth strategy and outcomes as the Business Development Manager in this territory Build strong relationships with independent retailers, wholesale partners and multi-site operators Introduce a comprehensive range of retail services spanning operational solutions, commercial tools and wholesale support Identify opportunities, open doors and expand the business in a market with huge upside potential Operate with autonomy, resilience and a strategic mindset to deliver tangible impact You'll need: Proven field based B2B sales experience within FMCG, wholesale, retail or a related environment A track record of developing territories or growing under penetrated regions Confidence in generating your own opportunities with a proactive approach A consultative, relationship led sales style Strong understanding of the retail landscape A long term mindset, integrity and the drive to contribute meaningfully to a growing business This Business Development Manager role is ideal for someone motivated by growth, ownership and the opportunity to make a real impact in a high potential territory. BH36142
Jun 28, 2026
Full time
Business Development Manager - FMCG / Retail 38,000- 42,000 + bonus + company car East Anglia / Northern Home Counties A growing FMCG aligned retail services business with a brilliant reputation in the market is expanding its UK footprint and is seeking a Business Development Manager to unlock a high potential territory across the East of England. This is an exciting opportunity to be part of a business on a strong growth trajectory, where your contributions as a Business Development Manager will directly shape the success of the region and the wider business. You'll work with independent retailers, wholesale partners, and multi-site operators to introduce a broad suite of services that support retail performance and drive growth. You'll: Take full ownership of a region with significant untapped potential, shaping its growth strategy and outcomes as the Business Development Manager in this territory Build strong relationships with independent retailers, wholesale partners and multi-site operators Introduce a comprehensive range of retail services spanning operational solutions, commercial tools and wholesale support Identify opportunities, open doors and expand the business in a market with huge upside potential Operate with autonomy, resilience and a strategic mindset to deliver tangible impact You'll need: Proven field based B2B sales experience within FMCG, wholesale, retail or a related environment A track record of developing territories or growing under penetrated regions Confidence in generating your own opportunities with a proactive approach A consultative, relationship led sales style Strong understanding of the retail landscape A long term mindset, integrity and the drive to contribute meaningfully to a growing business This Business Development Manager role is ideal for someone motivated by growth, ownership and the opportunity to make a real impact in a high potential territory. BH36142
Salary: £39,822.59 per annum Hours: 35 hours per week Location: Black Country & Birmingham Make a real difference where it matters most We have a fantastic opportunity for a Housing Officer (known internally as a Customer Relations Manager/CRM) to join Black Country Housing Group, with two roles available: one permanent position and one 12-month fixed-term contract. We are looking for someone who genuinely cares about people and communities and has a passion supporting others, solving problems and delivery excellent customer services. We are looking for someone who has good knowledge and skills of working in housing management that can hit the ground running. You will have a minimum of 2 years experience working in a similar role in the housing sector. You will need a full UK driving license and your own vehicle as 80% of the week will be spent out on our estates completing home visits (annual property visit, rent arrears, anti-social behaviour, estate inspections). Mileage allowance can be claimed for any travel when visiting our customers. Standard DBS Check Required Specific tasks of the role include, but are not limited to: To provide comprehensive housing management services within a defined geographical area of approx. 255 units. This will include but not limited to: Management of rent and service charge payments and arrears Management of voids & lettings to achieve void turnaround Tenancy management including nuisance & anti-social To resolve queries and complaints from residents in a timely and responsive manner To offer advice and support to any customer to help sustain their tenancy To promote and support resident engagement activities To develop neighbourhood plans and build local partnerships To meet with all residents in the area at least twice per year including shared ownership customers. To market homes within their area ensuring a waiting list is maintained for all properties To offer advice and support to all residents to assist them in meeting their obligations to pay their rents and service charges on time. To resolve queries and complaints from residents in a timely and responsive manner To resolve resident queries with regard to repairs and maintenance ensuring that contractors meet the needs of residents and their contractual responsibilities Skills and Experience required: Must have housing experience of tenant and social housing Knowledge of best practice in one of estate management, income management or tenant support Knowledge of housing law and awareness of current housing issues Seeks ways to bring improvements in the way that work is done Communicates effectively, listens sensitively, adapts to audience and fosters effective communication with others The post holder will be subject to an enhanced DBS disclosure check and a six-month probation period Customer Services or Housing Qualification required Why BCHG? Working at BCHG is different from working in a large, highly complex national provider. Here s why many people choose us and stay: We own and manage around 2,200 homes, primarily across the Black Country and Birmingham, meaning our homes are geographically close, well known and easier to manage effectively. Be more than just a number your voice is heard, and your work makes a visible difference Closer working relationships work directly with colleagues and leaders who know you and value your input. We are rooted in the Black Country for the Black Country, by the Black Country and proud of our social purpose You ll be joining us at an important time, as we deliver our BCHG 2030 strategy, with a strong focus on quality homes, sustainability, data-led decision making and long-term financial resilience. Our rewards We offer a strong and thoughtful total reward package, including: Competitive pay, externally benchmarked Flexible pension scheme with up to 7% employer contribution 28 days annual leave, plus an extra day at Christmas Option to buy or sell up to one week s leave each year Enhanced sick pay, maternity and paternity pay Health cash plan and 24/7 Employee Assistance Programme Funded professional qualifications, membership fees and leadership development Wellbeing days, volunteering time and a wide range of colleague recognition schemes About us: At Black Country Housing Group, our values are more than just words they shape the way we operate and how our colleagues interact daily. We re dedicated to the growth and well-being of our team, earning Gold recognition from Investors in People. We are also honoured to have received the Gold Award from the Armed Forces Covenant for our ongoing support of veterans and their families. As a Disability Confident Employer, we continuously strive to create a more inclusive workplace. We are proud to promote equal opportunities and welcome applications from all backgrounds, including those of different ages, disabilities, genders, sexual orientations, races, religions, and marital statuses. Reasonable adjustments will be made available if required during the interview process. If this sounds like the right fit for you, we encourage you to join our friendly and dedicated team at BCHG! How to Apply and Next Steps: To apply for this role. please complete the application form and upload your CV. Closing Date: 17th July 2026 Please note that we reserve the right to close the advert earlier than the stated closing date where we receive a high volume of applications. If you have any questions about this vacancy, or require any reasonable adjustments to support your application, please get in touch with our HR team via (url removed) who will be happy to assist. We kindly request that no direct approaches are made from agencies for this role and only applications made via our applicant tracking system (ATS) will be accepted.
Jun 28, 2026
Full time
Salary: £39,822.59 per annum Hours: 35 hours per week Location: Black Country & Birmingham Make a real difference where it matters most We have a fantastic opportunity for a Housing Officer (known internally as a Customer Relations Manager/CRM) to join Black Country Housing Group, with two roles available: one permanent position and one 12-month fixed-term contract. We are looking for someone who genuinely cares about people and communities and has a passion supporting others, solving problems and delivery excellent customer services. We are looking for someone who has good knowledge and skills of working in housing management that can hit the ground running. You will have a minimum of 2 years experience working in a similar role in the housing sector. You will need a full UK driving license and your own vehicle as 80% of the week will be spent out on our estates completing home visits (annual property visit, rent arrears, anti-social behaviour, estate inspections). Mileage allowance can be claimed for any travel when visiting our customers. Standard DBS Check Required Specific tasks of the role include, but are not limited to: To provide comprehensive housing management services within a defined geographical area of approx. 255 units. This will include but not limited to: Management of rent and service charge payments and arrears Management of voids & lettings to achieve void turnaround Tenancy management including nuisance & anti-social To resolve queries and complaints from residents in a timely and responsive manner To offer advice and support to any customer to help sustain their tenancy To promote and support resident engagement activities To develop neighbourhood plans and build local partnerships To meet with all residents in the area at least twice per year including shared ownership customers. To market homes within their area ensuring a waiting list is maintained for all properties To offer advice and support to all residents to assist them in meeting their obligations to pay their rents and service charges on time. To resolve queries and complaints from residents in a timely and responsive manner To resolve resident queries with regard to repairs and maintenance ensuring that contractors meet the needs of residents and their contractual responsibilities Skills and Experience required: Must have housing experience of tenant and social housing Knowledge of best practice in one of estate management, income management or tenant support Knowledge of housing law and awareness of current housing issues Seeks ways to bring improvements in the way that work is done Communicates effectively, listens sensitively, adapts to audience and fosters effective communication with others The post holder will be subject to an enhanced DBS disclosure check and a six-month probation period Customer Services or Housing Qualification required Why BCHG? Working at BCHG is different from working in a large, highly complex national provider. Here s why many people choose us and stay: We own and manage around 2,200 homes, primarily across the Black Country and Birmingham, meaning our homes are geographically close, well known and easier to manage effectively. Be more than just a number your voice is heard, and your work makes a visible difference Closer working relationships work directly with colleagues and leaders who know you and value your input. We are rooted in the Black Country for the Black Country, by the Black Country and proud of our social purpose You ll be joining us at an important time, as we deliver our BCHG 2030 strategy, with a strong focus on quality homes, sustainability, data-led decision making and long-term financial resilience. Our rewards We offer a strong and thoughtful total reward package, including: Competitive pay, externally benchmarked Flexible pension scheme with up to 7% employer contribution 28 days annual leave, plus an extra day at Christmas Option to buy or sell up to one week s leave each year Enhanced sick pay, maternity and paternity pay Health cash plan and 24/7 Employee Assistance Programme Funded professional qualifications, membership fees and leadership development Wellbeing days, volunteering time and a wide range of colleague recognition schemes About us: At Black Country Housing Group, our values are more than just words they shape the way we operate and how our colleagues interact daily. We re dedicated to the growth and well-being of our team, earning Gold recognition from Investors in People. We are also honoured to have received the Gold Award from the Armed Forces Covenant for our ongoing support of veterans and their families. As a Disability Confident Employer, we continuously strive to create a more inclusive workplace. We are proud to promote equal opportunities and welcome applications from all backgrounds, including those of different ages, disabilities, genders, sexual orientations, races, religions, and marital statuses. Reasonable adjustments will be made available if required during the interview process. If this sounds like the right fit for you, we encourage you to join our friendly and dedicated team at BCHG! How to Apply and Next Steps: To apply for this role. please complete the application form and upload your CV. Closing Date: 17th July 2026 Please note that we reserve the right to close the advert earlier than the stated closing date where we receive a high volume of applications. If you have any questions about this vacancy, or require any reasonable adjustments to support your application, please get in touch with our HR team via (url removed) who will be happy to assist. We kindly request that no direct approaches are made from agencies for this role and only applications made via our applicant tracking system (ATS) will be accepted.
TITLE Business Development Manager INTRODUCTION Our client is a market-leading manufacturer turning over £100m+ and selling through several different B2B sales channels in the UK. Offering fantastic career development, they are now looking to strengthen their field sales team in the London and South East area. LOCATION London & South East sales region (home- and field-based role) Ideal home locations would be London, Kent, Surrey, Sussex, Hampshire, Berkshire, Buckinghamshire, Bedfordshire, Hertfordshire, Essex, or close. THE JOB ROLE The Business Development Manager role is a home and field-based sales role selling into established and new high value B2B customers. Selling a range of award-winning branded mid- to high-end products into national and regional customers. Developing existing high-spend customer relationships, creating and executing effective sales growth plans. Driving new growth through dormant accounts, industry data/leads. Identifying and engaging with relevant new business target accounts. Bringing analytical skills and due diligence in qualifying customer accounts, taking responsibility for building sustainable growth. Utilising CRM and customer data to support decision-making. THE PERSON NEEDED For the Business Development Manager role all sector experience will be considered. Our client is looking for a successful track record of B2B field sales, along with: Prior experience selling into a quality product, brand or service into a competitive market sector. Experience and confidence in analysing prospective B2B customers and planning an effective relationship building strategy. Self-motivation and resilience, couple with an organised and positive mindset. Career ambition and a drive to learn, grow and personally develop. THE REWARDS £50-55K Basic +c£5K OTE/bonus Hybrid/electric car, pension, healthcare, dental, optical, home broadband, 25 days leave. IF YOU MEET THE REQUIRED EXPERIENCE PLEASE APPLY NOW! If you have the relevant experience listed in the person needed section, please send your CV our client is looking to interview ASAP. Key terms: South east, Southeast, London, Croydon, Bromley, Kingston, Slough, Reading, Wimbledon, Dartford, Watford, Enfield, Epsom, Guildford, Bracknell, Woking, Dorking, Redhill, Reigate, Crawley, Sevenoaks, Royal Tunbridge Wells, Maidstone, Chatham, Southend on Sea, Basildon, Chelmsford, Colchester, Braintree, Harlow, Hitchin, Luton, Stevenage, Kent, Surrey, Sussex, Hampshire, Berkshire, Buckinghamshire, Bedfordshire, Hertfordshire, Essex, field sales, regional sales, area sales, territory sales, Business Development Manager, BDM, Area Sales Manager, Regional Sales Manager, Territory Sales Manager, Sales Executive, Account Manager
Jun 28, 2026
Full time
TITLE Business Development Manager INTRODUCTION Our client is a market-leading manufacturer turning over £100m+ and selling through several different B2B sales channels in the UK. Offering fantastic career development, they are now looking to strengthen their field sales team in the London and South East area. LOCATION London & South East sales region (home- and field-based role) Ideal home locations would be London, Kent, Surrey, Sussex, Hampshire, Berkshire, Buckinghamshire, Bedfordshire, Hertfordshire, Essex, or close. THE JOB ROLE The Business Development Manager role is a home and field-based sales role selling into established and new high value B2B customers. Selling a range of award-winning branded mid- to high-end products into national and regional customers. Developing existing high-spend customer relationships, creating and executing effective sales growth plans. Driving new growth through dormant accounts, industry data/leads. Identifying and engaging with relevant new business target accounts. Bringing analytical skills and due diligence in qualifying customer accounts, taking responsibility for building sustainable growth. Utilising CRM and customer data to support decision-making. THE PERSON NEEDED For the Business Development Manager role all sector experience will be considered. Our client is looking for a successful track record of B2B field sales, along with: Prior experience selling into a quality product, brand or service into a competitive market sector. Experience and confidence in analysing prospective B2B customers and planning an effective relationship building strategy. Self-motivation and resilience, couple with an organised and positive mindset. Career ambition and a drive to learn, grow and personally develop. THE REWARDS £50-55K Basic +c£5K OTE/bonus Hybrid/electric car, pension, healthcare, dental, optical, home broadband, 25 days leave. IF YOU MEET THE REQUIRED EXPERIENCE PLEASE APPLY NOW! If you have the relevant experience listed in the person needed section, please send your CV our client is looking to interview ASAP. Key terms: South east, Southeast, London, Croydon, Bromley, Kingston, Slough, Reading, Wimbledon, Dartford, Watford, Enfield, Epsom, Guildford, Bracknell, Woking, Dorking, Redhill, Reigate, Crawley, Sevenoaks, Royal Tunbridge Wells, Maidstone, Chatham, Southend on Sea, Basildon, Chelmsford, Colchester, Braintree, Harlow, Hitchin, Luton, Stevenage, Kent, Surrey, Sussex, Hampshire, Berkshire, Buckinghamshire, Bedfordshire, Hertfordshire, Essex, field sales, regional sales, area sales, territory sales, Business Development Manager, BDM, Area Sales Manager, Regional Sales Manager, Territory Sales Manager, Sales Executive, Account Manager
Delivery Manager About the role: A large housing association seeking an experienced Delivery Manager to drive the successful delivery of complex change programmes. This is a hands-on role for someone who can bring structure, pace and clarity across multiple workstreams, teams and suppliers. You will coordinate delivery across digital, data, design, change and operational teams, ensuring plans are clear, risks are managed, dependencies are understood and delivery remains focused on outcomes. The role requires someone who is pragmatic, resilient and confident working with senior stakeholders. You will need to challenge constructively, hold people accountable and keep delivery moving in a pressured, regulated environment. This is not a traditional project tracking role. The emphasis is on delivery flow, integration, dependencies, readiness and outcomes. Salary: 50,000 Location: Remote-first, with occasional travel to London or Yorkshire Sector: Housing Association / Social Housing / Care What you'll do Lead delivery across assigned projects, workstreams or complex delivery streams. Maintain plans, milestones, RAID logs, dependency trackers and delivery reporting. Coordinate activity across digital, data, design, change, operational teams and suppliers. Manage blockers, hand-offs and dependencies to maintain delivery momentum. Work across Agile, Waterfall and hybrid delivery approaches. Partner with Product Owners to maintain scope, priorities and backlog readiness. Provide clear, insight-led reporting for programme leaders and senior stakeholders. Escalate risks early, with evidence, options and recommended actions. Support readiness, adoption, operational continuity and safe delivery. What we're looking for Proven experience as a Delivery Manager. Experience in housing associations, local authority housing, care services or suppliers into these sectors. Experience delivering change in regulated or operationally complex environments. Strong Agile, Waterfall and hybrid delivery experience. Excellent RAID, planning, dependency and governance management skills. Confidence working with senior stakeholders, sponsors and executives. Ability to work independently, take ownership and drive outcomes without extensive hand-holding. A pragmatic, solution-focused style rather than a process-heavy approach. Resilience and calmness under pressure. Highly desirable Care technology experience, such as care systems, smart call, nurse call or similar platforms. Regulatory project delivery experience. Experience managing suppliers or software/system providers into housing, care or local authority environments. APM, PRINCE2, Scrum Master, SAFe or equivalent certification. Key competencies: You will be successful in this role if you can: Take ownership and work independently. Keep delivery flowing across multiple teams. Build credible long-term relationships with senior stakeholders. Challenge senior leaders appropriately while maintaining trust. Balance delivery pace with risk, readiness and operational impact. Stay calm and effective in an organisation under pressure to deliver critical change. Why apply? This is an opportunity to play a visible role in delivering important change across housing and care services. You will join a remote-first environment, with occasional travel to London or Leeds when collaboration or business need requires it. To progress matters please email your CV to (url removed) Services Advertised are those of an Employment Agency.
Jun 28, 2026
Full time
Delivery Manager About the role: A large housing association seeking an experienced Delivery Manager to drive the successful delivery of complex change programmes. This is a hands-on role for someone who can bring structure, pace and clarity across multiple workstreams, teams and suppliers. You will coordinate delivery across digital, data, design, change and operational teams, ensuring plans are clear, risks are managed, dependencies are understood and delivery remains focused on outcomes. The role requires someone who is pragmatic, resilient and confident working with senior stakeholders. You will need to challenge constructively, hold people accountable and keep delivery moving in a pressured, regulated environment. This is not a traditional project tracking role. The emphasis is on delivery flow, integration, dependencies, readiness and outcomes. Salary: 50,000 Location: Remote-first, with occasional travel to London or Yorkshire Sector: Housing Association / Social Housing / Care What you'll do Lead delivery across assigned projects, workstreams or complex delivery streams. Maintain plans, milestones, RAID logs, dependency trackers and delivery reporting. Coordinate activity across digital, data, design, change, operational teams and suppliers. Manage blockers, hand-offs and dependencies to maintain delivery momentum. Work across Agile, Waterfall and hybrid delivery approaches. Partner with Product Owners to maintain scope, priorities and backlog readiness. Provide clear, insight-led reporting for programme leaders and senior stakeholders. Escalate risks early, with evidence, options and recommended actions. Support readiness, adoption, operational continuity and safe delivery. What we're looking for Proven experience as a Delivery Manager. Experience in housing associations, local authority housing, care services or suppliers into these sectors. Experience delivering change in regulated or operationally complex environments. Strong Agile, Waterfall and hybrid delivery experience. Excellent RAID, planning, dependency and governance management skills. Confidence working with senior stakeholders, sponsors and executives. Ability to work independently, take ownership and drive outcomes without extensive hand-holding. A pragmatic, solution-focused style rather than a process-heavy approach. Resilience and calmness under pressure. Highly desirable Care technology experience, such as care systems, smart call, nurse call or similar platforms. Regulatory project delivery experience. Experience managing suppliers or software/system providers into housing, care or local authority environments. APM, PRINCE2, Scrum Master, SAFe or equivalent certification. Key competencies: You will be successful in this role if you can: Take ownership and work independently. Keep delivery flowing across multiple teams. Build credible long-term relationships with senior stakeholders. Challenge senior leaders appropriately while maintaining trust. Balance delivery pace with risk, readiness and operational impact. Stay calm and effective in an organisation under pressure to deliver critical change. Why apply? This is an opportunity to play a visible role in delivering important change across housing and care services. You will join a remote-first environment, with occasional travel to London or Leeds when collaboration or business need requires it. To progress matters please email your CV to (url removed) Services Advertised are those of an Employment Agency.
Network Security Operations Manager Abingdon £70,000pa £72,000pa plus bonus & benefits 1 day onsite per week: MARS has partnered a global consultancy to recruit a permanent Network Security Operations Manager to join a talented IT function. This strategic delivery partners work, spans both private and public enterprises on a global basis, delivering real impactful change, improvements and transformation for their clients. With an amazing company culture and values, this business really puts its staff at the forefront of what they do. This Network Security Operations Manager is a strategic operational role established to provide dedicated ownership and accountability for day-to-day cyber security and network operations, separate from the organisation s wider information security strategy and governance functions. As the Network Security Operations Manager , you will drive operational excellence across all group companies and international territories, ensuring the delivery of a consistent, scalable, and high-quality security and network operations service as the business continues to grow globally. Key responsibilities include: Leading operational cyber security and network activities across the group Ensuring service consistency and operational resilience across multiple territories Managing and developing relationships with a third-party Managed Security Services Provider (MSSP) Supporting a follow-the-sun operational model to enable global coverage Driving continuous improvement across security and network operations processes and performance Essential Experience Proven experience leading a Security Operations Centre (SOC/NSOC) or cyber security function within a complex organisation. Experience in security operations, incident response, risk management, and service delivery. Experience maintaining compliance with standards such as ISO 27001 and Cyber Essentials Plus. Experience managing third-party suppliers and MSSPs. Experience leading and developing technical teams. Ability to engage effectively with senior stakeholders and communicate technical issues in business terms. Technical Knowledge Strong understanding of cyber security operations, threat detection, incident response, and security monitoring. Good knowledge of network infrastructure, cloud technologies, and endpoint security. Experience with Microsoft Azure, Microsoft Sentinel, Microsoft Defender, and Windows/macOS environments. Understanding of security governance, compliance, and audit requirements. Leadership & Communication Strong leadership, people management, and team development skills. Ability to drive continuous improvement and operational excellence. Excellent communication, stakeholder management, and influencing skills. Able to make sound decisions under pressure and manage competing priorities. Personal Attributes Proactive, adaptable, and results-driven. Strong analytical and problem-solving skills. Professional, collaborative, and committed to continuous learning. Able to balance security requirements with business needs. Qualifications & Certifications Essential CISSP or equivalent cyber security qualification. Relevant Microsoft security or cloud certifications, or willingness to obtain them. Degree-level qualification or equivalent experience in Cyber Security, Information Security, or IT. Desirable ISO 27001 Lead Implementer/Auditor or similar certification. ITIL, Prince2, or other relevant service management qualifications. Our client is offering a highly competitive salary and generous benefits package includes: Life Assurance, Income Protection, pension contributions and 27 days holiday (not including bank holidays). They also operate a profit share scheme so that our people share in the success of the business. The profit share bonus is based on company performance and typically paid out in March and September. Joining this impressive business also brings many social benefits. They have a full social calendar with Spring activity days, Christmas events, a 2-day Summer event and 4 sponsored weekends a year. If you re a Network Security Operations Manager looking for a career defining opportunity with progression and development, then please drop Lee at MARS an application. MARS Recruitment is an equal opportunities employer and positively welcomes applications from suitably qualified applicants regardless of race, colour, sex, marital status, national origin, religion, age, disability, or any other protected status. Suitable candidates for the role will be contacted within 3 working days, unfortunately if you haven t heard back in this time your application has been unsuccessful at this time. MARS Recruitment is a specialist Engineering & IT recruiter working in partnership with companies across the UK and offers services of both an Employment Business (for Temporary/Contract roles) and an Employment Agency (for Permanent roles).
Jun 28, 2026
Full time
Network Security Operations Manager Abingdon £70,000pa £72,000pa plus bonus & benefits 1 day onsite per week: MARS has partnered a global consultancy to recruit a permanent Network Security Operations Manager to join a talented IT function. This strategic delivery partners work, spans both private and public enterprises on a global basis, delivering real impactful change, improvements and transformation for their clients. With an amazing company culture and values, this business really puts its staff at the forefront of what they do. This Network Security Operations Manager is a strategic operational role established to provide dedicated ownership and accountability for day-to-day cyber security and network operations, separate from the organisation s wider information security strategy and governance functions. As the Network Security Operations Manager , you will drive operational excellence across all group companies and international territories, ensuring the delivery of a consistent, scalable, and high-quality security and network operations service as the business continues to grow globally. Key responsibilities include: Leading operational cyber security and network activities across the group Ensuring service consistency and operational resilience across multiple territories Managing and developing relationships with a third-party Managed Security Services Provider (MSSP) Supporting a follow-the-sun operational model to enable global coverage Driving continuous improvement across security and network operations processes and performance Essential Experience Proven experience leading a Security Operations Centre (SOC/NSOC) or cyber security function within a complex organisation. Experience in security operations, incident response, risk management, and service delivery. Experience maintaining compliance with standards such as ISO 27001 and Cyber Essentials Plus. Experience managing third-party suppliers and MSSPs. Experience leading and developing technical teams. Ability to engage effectively with senior stakeholders and communicate technical issues in business terms. Technical Knowledge Strong understanding of cyber security operations, threat detection, incident response, and security monitoring. Good knowledge of network infrastructure, cloud technologies, and endpoint security. Experience with Microsoft Azure, Microsoft Sentinel, Microsoft Defender, and Windows/macOS environments. Understanding of security governance, compliance, and audit requirements. Leadership & Communication Strong leadership, people management, and team development skills. Ability to drive continuous improvement and operational excellence. Excellent communication, stakeholder management, and influencing skills. Able to make sound decisions under pressure and manage competing priorities. Personal Attributes Proactive, adaptable, and results-driven. Strong analytical and problem-solving skills. Professional, collaborative, and committed to continuous learning. Able to balance security requirements with business needs. Qualifications & Certifications Essential CISSP or equivalent cyber security qualification. Relevant Microsoft security or cloud certifications, or willingness to obtain them. Degree-level qualification or equivalent experience in Cyber Security, Information Security, or IT. Desirable ISO 27001 Lead Implementer/Auditor or similar certification. ITIL, Prince2, or other relevant service management qualifications. Our client is offering a highly competitive salary and generous benefits package includes: Life Assurance, Income Protection, pension contributions and 27 days holiday (not including bank holidays). They also operate a profit share scheme so that our people share in the success of the business. The profit share bonus is based on company performance and typically paid out in March and September. Joining this impressive business also brings many social benefits. They have a full social calendar with Spring activity days, Christmas events, a 2-day Summer event and 4 sponsored weekends a year. If you re a Network Security Operations Manager looking for a career defining opportunity with progression and development, then please drop Lee at MARS an application. MARS Recruitment is an equal opportunities employer and positively welcomes applications from suitably qualified applicants regardless of race, colour, sex, marital status, national origin, religion, age, disability, or any other protected status. Suitable candidates for the role will be contacted within 3 working days, unfortunately if you haven t heard back in this time your application has been unsuccessful at this time. MARS Recruitment is a specialist Engineering & IT recruiter working in partnership with companies across the UK and offers services of both an Employment Business (for Temporary/Contract roles) and an Employment Agency (for Permanent roles).
Job Title Online Manager Location Portadown Employment Type Full time Contract Type Permanent Shift Pattern Work Shift: Days Hours per Week 45 Salary Competitive salary plus benefits Category Store Management Closing Date 2 July 2026 At Asda, we want you to find your everything as an Online Manager, you'll play a vital role in the day-to-day running of our Online operation in store by keeping our team engaged, vans on the road and customers happy. You will be responsible of the online shrink agenda with structured process and data lead decisions and validating picker and driver resource for the store through effective rota planning making sure the team is driving picking accuracy to guarantee consistency on the online operation. What qualities you'll need: Drive strategy into action: Planning and executing all trading activity on the shopfloor, delivering great availability standards, key metrics and KRAs through routine and processes. Lead with impact: Engaging and coaching your team to constantly improve routine and process whilst creating a culture of selling with personality, driving pick accuracy and serving our customers with heart and pride. Results-focused: Drive best value offering across our online operation, CSI and react to customer feedback to create and execute effective action plans from audits. Talent Development: Listen with empathy, driving resilience and encourage ownership, focus and passion for the business by bringing the "Asdaness" to work every day and supporting the development of the team and creating an environment where people feel valued, trusted, and motivated to step up. What you'll bring: Experience as Team Leader, Supervisor or Manager in a complex Online retail environment. Operational knowledge on Online retail environment. Knowledge of improving availability, picking rate, reducing waste, and managing shrink. Experience developing teams and managing change through leadership and building resilience. Strong organisational skills and great customer service. Flexibility to work a range of shifts, including weekends and evenings. Are you ready to take the next step and be the guiding force behind one of our Superstores/centres? Apply today and find your everything at Asda. Everything you'll love Alongside a competitive salary, you'll get lots of other great benefits too, including: Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user Discretionary company bonus scheme Access to an enhanced electric car scheme Free eye test for you and your nominated user Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more Company pension Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support Asda Allies Inclusion Networks - helping colleagues to make sure everybody is included and that our differences are recognised and celebrated Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments. Colleague recognition programme Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas
Jun 27, 2026
Full time
Job Title Online Manager Location Portadown Employment Type Full time Contract Type Permanent Shift Pattern Work Shift: Days Hours per Week 45 Salary Competitive salary plus benefits Category Store Management Closing Date 2 July 2026 At Asda, we want you to find your everything as an Online Manager, you'll play a vital role in the day-to-day running of our Online operation in store by keeping our team engaged, vans on the road and customers happy. You will be responsible of the online shrink agenda with structured process and data lead decisions and validating picker and driver resource for the store through effective rota planning making sure the team is driving picking accuracy to guarantee consistency on the online operation. What qualities you'll need: Drive strategy into action: Planning and executing all trading activity on the shopfloor, delivering great availability standards, key metrics and KRAs through routine and processes. Lead with impact: Engaging and coaching your team to constantly improve routine and process whilst creating a culture of selling with personality, driving pick accuracy and serving our customers with heart and pride. Results-focused: Drive best value offering across our online operation, CSI and react to customer feedback to create and execute effective action plans from audits. Talent Development: Listen with empathy, driving resilience and encourage ownership, focus and passion for the business by bringing the "Asdaness" to work every day and supporting the development of the team and creating an environment where people feel valued, trusted, and motivated to step up. What you'll bring: Experience as Team Leader, Supervisor or Manager in a complex Online retail environment. Operational knowledge on Online retail environment. Knowledge of improving availability, picking rate, reducing waste, and managing shrink. Experience developing teams and managing change through leadership and building resilience. Strong organisational skills and great customer service. Flexibility to work a range of shifts, including weekends and evenings. Are you ready to take the next step and be the guiding force behind one of our Superstores/centres? Apply today and find your everything at Asda. Everything you'll love Alongside a competitive salary, you'll get lots of other great benefits too, including: Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user Discretionary company bonus scheme Access to an enhanced electric car scheme Free eye test for you and your nominated user Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more Company pension Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support Asda Allies Inclusion Networks - helping colleagues to make sure everybody is included and that our differences are recognised and celebrated Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments. Colleague recognition programme Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas
Maintenance Manager Salary: Competitive salary Benefits: Company share save scheme, Competitive matched pension up contributions, Life insurance up to 4x salary Location: Old Leake (PE22 9PN) Near Boston Ways of Working: Site Based Hours of work: Monday - Friday / 08:30 - 17:00 Contract Type: Permanent This role also offers excellent long-term development potential within the site's engineering function. For the right individual, there may be future opportunities to broaden responsibilities and progress their career further within the business as part of the site's longer-term succession planning. Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make every day taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately £4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. Our site in Old Leake, just outside Boston, Lincolnshire, specialises in chilled Italian ready meals and modern deli products for a dedicated customer. The site employs around 700 people and operates in a fast-paced production environment What you'll be doing In this pivotal role, you'll be at the heart of driving performance, reliability, and innovation across our production operations. As the custodian of our key assets, you'll shape how we optimise equipment, processes, and investment to deliver world-class results. You'll lead the strategy behind asset performance, using data, insight, and collaboration to ensure production runs efficiently, sustainably, and safely. This is a high-impact role with real influence over major decisions, asset strategies, and long-term business resilience. Role Accountabilities • Develop and implement asset management strategies aligned to business objectives • Analyse asset condition, age, performance, failures, and compliance data to inform decision-making • Identify and deliver appropriate asset interventions, including maintenance, refurbishment, replacement, or operational changes • Prioritise asset investment using whole life cost, cost-benefit, and multi-criteria analysis • Build robust business cases to support capital investment and asset planning decisions • Investigate asset failures and implement corrective actions to prevent recurrence • Maintain maintenance cost plans, forecasts, and value engineering improvements • Develop contingency plans to mitigate asset or service failures • Support supplier selection, set performance objectives, and monitor delivery • Carry out technical performance reviews and ensure engineering documentation remains current • Manage the effectiveness and availability of maintenance tools and equipment • Contribute to internal and external audits and deputise for the Engineering Manager when required What we're looking for • Strong technical knowledge across mechanical and electrical systems, including PLCs, sensors, hydraulics, and pneumatics • Proven ability to drive asset reliability and performance within a manufacturing or FMCG environment • Confident in using maintenance and asset management systems to control risk, cost, and performance • Skilled in analysing data and translating insight into practical, value-adding actions • Natural problem-solver with a continuous improvement mindset • Ability to coach and support teams in reliability and condition-based maintenance approaches • Strong planning and organisational skills to manage priorities effectively • Clear and confident communicator, able to influence and collaborate across functions • Engineering qualifications and commercial awareness would be advantageous We're not all the same at Greencore and our differences help us to make every day taste better for all our stakeholders. We truly put our people at the core and are proud of our diversity. If this sounds like you, join us and grow with Greencore, and be a part of driving our future success. What you'll get in return • Competitive salary and job-related benefits • Holidays • Competitive matched pension up contributions • Life insurance up to 4x salary • Company share save scheme • Greencore Qualifications • Exclusive Greencore employee discount platform • Access to a full Wellbeing Centre platform • Enhanced parental leave and menopause policies Throughout your time at Greencore, you will be supported with on-the-job training and development opportunities to further your career. Greencore and its recruitment partners never charge candidates any fees at any stage of the hiring process. Any request for payment relating to a job opportunity should be considered fraudulent.
Jun 27, 2026
Full time
Maintenance Manager Salary: Competitive salary Benefits: Company share save scheme, Competitive matched pension up contributions, Life insurance up to 4x salary Location: Old Leake (PE22 9PN) Near Boston Ways of Working: Site Based Hours of work: Monday - Friday / 08:30 - 17:00 Contract Type: Permanent This role also offers excellent long-term development potential within the site's engineering function. For the right individual, there may be future opportunities to broaden responsibilities and progress their career further within the business as part of the site's longer-term succession planning. Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make every day taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately £4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. Our site in Old Leake, just outside Boston, Lincolnshire, specialises in chilled Italian ready meals and modern deli products for a dedicated customer. The site employs around 700 people and operates in a fast-paced production environment What you'll be doing In this pivotal role, you'll be at the heart of driving performance, reliability, and innovation across our production operations. As the custodian of our key assets, you'll shape how we optimise equipment, processes, and investment to deliver world-class results. You'll lead the strategy behind asset performance, using data, insight, and collaboration to ensure production runs efficiently, sustainably, and safely. This is a high-impact role with real influence over major decisions, asset strategies, and long-term business resilience. Role Accountabilities • Develop and implement asset management strategies aligned to business objectives • Analyse asset condition, age, performance, failures, and compliance data to inform decision-making • Identify and deliver appropriate asset interventions, including maintenance, refurbishment, replacement, or operational changes • Prioritise asset investment using whole life cost, cost-benefit, and multi-criteria analysis • Build robust business cases to support capital investment and asset planning decisions • Investigate asset failures and implement corrective actions to prevent recurrence • Maintain maintenance cost plans, forecasts, and value engineering improvements • Develop contingency plans to mitigate asset or service failures • Support supplier selection, set performance objectives, and monitor delivery • Carry out technical performance reviews and ensure engineering documentation remains current • Manage the effectiveness and availability of maintenance tools and equipment • Contribute to internal and external audits and deputise for the Engineering Manager when required What we're looking for • Strong technical knowledge across mechanical and electrical systems, including PLCs, sensors, hydraulics, and pneumatics • Proven ability to drive asset reliability and performance within a manufacturing or FMCG environment • Confident in using maintenance and asset management systems to control risk, cost, and performance • Skilled in analysing data and translating insight into practical, value-adding actions • Natural problem-solver with a continuous improvement mindset • Ability to coach and support teams in reliability and condition-based maintenance approaches • Strong planning and organisational skills to manage priorities effectively • Clear and confident communicator, able to influence and collaborate across functions • Engineering qualifications and commercial awareness would be advantageous We're not all the same at Greencore and our differences help us to make every day taste better for all our stakeholders. We truly put our people at the core and are proud of our diversity. If this sounds like you, join us and grow with Greencore, and be a part of driving our future success. What you'll get in return • Competitive salary and job-related benefits • Holidays • Competitive matched pension up contributions • Life insurance up to 4x salary • Company share save scheme • Greencore Qualifications • Exclusive Greencore employee discount platform • Access to a full Wellbeing Centre platform • Enhanced parental leave and menopause policies Throughout your time at Greencore, you will be supported with on-the-job training and development opportunities to further your career. Greencore and its recruitment partners never charge candidates any fees at any stage of the hiring process. Any request for payment relating to a job opportunity should be considered fraudulent.
Job Title: Children's Residential Home Team Leader Location: Croydon, Greater London Reports To: Registered Manager / Deputy Manager Contract Type: Full-Time, Permanent Hours: Shift-based rota, including evenings, and 1 weekend per month Job Purpose The Children's Residential Home Team Leader is responsible for leading and supporting a team of Residential Support Workers to provide high-quality care for children and young people living in a residential setting. The post holder will promote a safe, nurturing, and therapeutic environment that supports children to achieve positive outcomes, develop independence, and reach their full potential. The Team Leader will act as a role model, ensuring compliance with safeguarding procedures, care plans, and regulatory requirements while contributing to the effective day-to-day operation of the home. Key Responsibilities Leadership and Team Management Lead, motivate, and support Residential Support Workers during shifts. Allocate tasks and responsibilities to ensure effective service delivery. Provide guidance, coaching, and support to staff members. Assist with staff induction, training, and development. Support the management team in maintaining staff performance and professional standards. Lead shifts and ensure appropriate staffing levels and safe working practices are maintained. Care and Support of Children and Young People Build positive, trusting, and professional relationships with children and young people. Ensure children receive high-quality care tailored to their individual needs. Promote emotional wellbeing, resilience, independence, and positive behaviour. Support children with daily routines, education, appointments, health needs, and recreational activities. Encourage participation in decision-making and support children's rights and wishes. Safeguarding and Child Protection Safeguard children and young people from harm, abuse, neglect, and exploitation. Ensure all safeguarding concerns are reported and recorded promptly. Monitor and implement safeguarding policies and procedures. Participate in risk assessments and contribute to safeguarding strategies. Act as a safeguarding role model for the staff team. Care Planning and Documentation Support the implementation and review of placement plans, care plans, and risk assessments. Ensure accurate, timely, and professional record keeping. Complete incident reports, daily logs, handovers, and monitoring documentation. Contribute to statutory reviews, meetings, and reports as required. Maintain confidentiality and comply with data protection legislation. Behaviour and Therapeutic Support Implement behaviour support and therapeutic care plans. Support staff in responding effectively to challenging behaviour. Promote restorative and trauma-informed approaches to care. Assist in reducing incidents through proactive intervention and positive relationship building. Essential Qualifications Level 3 Diploma in Residential Childcare (or equivalent recognised qualification). Willingness to undertake Level 4 or Level 5 qualification in Leadership and Management if not already achieved. Essential Experience Minimum of 2 years' experience working in a children's residential care setting. Experience supporting children with emotional and behavioural needs. Experience leading shifts and supervising staff. Experience of safeguarding children and managing incidents appropriately. Essential Knowledge Understanding of children's residential care legislation and regulations. Knowledge of safeguarding and child protection procedures. Understanding of trauma-informed and child-centred care practices. Knowledge of behaviour management and risk assessment processes. Desirable Criteria Level 5 Diploma in Leadership and Management for Residential Childcare. Experience working with children who have experienced trauma, exploitation, or complex needs. Full UK driving licence. Experience supporting regulatory inspections and audits. Salary and Benefits Full time salary paying up to 34,500 per annum DOE & qualifications Sleep-in payments and overtime opportunities available Pension scheme Ongoing training, to promote career opportunities. Employee Assistance Programme (EAP).
Jun 27, 2026
Full time
Job Title: Children's Residential Home Team Leader Location: Croydon, Greater London Reports To: Registered Manager / Deputy Manager Contract Type: Full-Time, Permanent Hours: Shift-based rota, including evenings, and 1 weekend per month Job Purpose The Children's Residential Home Team Leader is responsible for leading and supporting a team of Residential Support Workers to provide high-quality care for children and young people living in a residential setting. The post holder will promote a safe, nurturing, and therapeutic environment that supports children to achieve positive outcomes, develop independence, and reach their full potential. The Team Leader will act as a role model, ensuring compliance with safeguarding procedures, care plans, and regulatory requirements while contributing to the effective day-to-day operation of the home. Key Responsibilities Leadership and Team Management Lead, motivate, and support Residential Support Workers during shifts. Allocate tasks and responsibilities to ensure effective service delivery. Provide guidance, coaching, and support to staff members. Assist with staff induction, training, and development. Support the management team in maintaining staff performance and professional standards. Lead shifts and ensure appropriate staffing levels and safe working practices are maintained. Care and Support of Children and Young People Build positive, trusting, and professional relationships with children and young people. Ensure children receive high-quality care tailored to their individual needs. Promote emotional wellbeing, resilience, independence, and positive behaviour. Support children with daily routines, education, appointments, health needs, and recreational activities. Encourage participation in decision-making and support children's rights and wishes. Safeguarding and Child Protection Safeguard children and young people from harm, abuse, neglect, and exploitation. Ensure all safeguarding concerns are reported and recorded promptly. Monitor and implement safeguarding policies and procedures. Participate in risk assessments and contribute to safeguarding strategies. Act as a safeguarding role model for the staff team. Care Planning and Documentation Support the implementation and review of placement plans, care plans, and risk assessments. Ensure accurate, timely, and professional record keeping. Complete incident reports, daily logs, handovers, and monitoring documentation. Contribute to statutory reviews, meetings, and reports as required. Maintain confidentiality and comply with data protection legislation. Behaviour and Therapeutic Support Implement behaviour support and therapeutic care plans. Support staff in responding effectively to challenging behaviour. Promote restorative and trauma-informed approaches to care. Assist in reducing incidents through proactive intervention and positive relationship building. Essential Qualifications Level 3 Diploma in Residential Childcare (or equivalent recognised qualification). Willingness to undertake Level 4 or Level 5 qualification in Leadership and Management if not already achieved. Essential Experience Minimum of 2 years' experience working in a children's residential care setting. Experience supporting children with emotional and behavioural needs. Experience leading shifts and supervising staff. Experience of safeguarding children and managing incidents appropriately. Essential Knowledge Understanding of children's residential care legislation and regulations. Knowledge of safeguarding and child protection procedures. Understanding of trauma-informed and child-centred care practices. Knowledge of behaviour management and risk assessment processes. Desirable Criteria Level 5 Diploma in Leadership and Management for Residential Childcare. Experience working with children who have experienced trauma, exploitation, or complex needs. Full UK driving licence. Experience supporting regulatory inspections and audits. Salary and Benefits Full time salary paying up to 34,500 per annum DOE & qualifications Sleep-in payments and overtime opportunities available Pension scheme Ongoing training, to promote career opportunities. Employee Assistance Programme (EAP).
Job Title Night Manager Location York Employment Type Full time Contract Type Permanent Shift Pattern Work Shift: Nights Hours per Week 45 Salary Competitive salary plus benefits Category Store Management Closing Date 29 June 2026 At Asda, we want you to Find Your Everything and as our Night Manager, you will manage and lead the night team to keep everything running whilst the rest of the world sleeps, ensuring we are delivering the best availability and highest shop floor standards across all departments, whilst ensuring our store remains safe and legal for our customers and colleagues. As part of the leadership team, you'll work a rolling rota and 4 nights over 7 including weekend working. You will be solely responsible for the store through the night, and therefore you'll need to be confident in overseeing operation as a whole where store is open 24 hours. What qualities you'll need: Drive strategy into action: Planning and executing all trading activity on the shopfloor during night shift by ensuring delivery is date rotated and waste and returns are managed correctly limiting damage through replenishment. (only for Supermarket and Superstores/centres with no Lead Night Manager in structure) Lead with impact: Leading and coaching night colleagues and team leaders to deliver excellent shopfloor standards whilst creating a culture of selling our customers with personality, serving with heart and pride, and get one more item in every basket. Execution-focused: Ensuring shopfloor is landed and presentable for customers before handing over to day team with promotion, Foyer and hot spots fit for trade. Talent Development: Listen with empathy, driving resilience and encourage ownership, focus and passion for the business by bringing the "Asdaness" to work every day and supporting the development of the team and creating an environment where people feel valued, trusted, and motivated to step up. What you'll bring: Experience supervising or managing teams in a retail grocery environment, ideally overnight. Ability to make decisions independently with a hands-on attitude and a drive to improve processes and people. Confidence in developing teams and managing change. Strong customer service focus. Flexibility to work a range of night shifts, including weekends. Are you ready to be the guiding force behind a critical shift, leading with strength and fostering growth in others? Apply today and find your everything at Asda. Everything you'll love Alongside a competitive salary, you'll get lots of other great benefits too, including: Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user Discretionary company bonus scheme Access to an enhanced electric car scheme Free eye test for you and your nominated user Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more Company pension Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support Asda Allies Inclusion Networks - helping colleagues to make sure everybody is included and that our differences are recognised and celebrated Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments. Colleague recognition programme Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas
Jun 27, 2026
Full time
Job Title Night Manager Location York Employment Type Full time Contract Type Permanent Shift Pattern Work Shift: Nights Hours per Week 45 Salary Competitive salary plus benefits Category Store Management Closing Date 29 June 2026 At Asda, we want you to Find Your Everything and as our Night Manager, you will manage and lead the night team to keep everything running whilst the rest of the world sleeps, ensuring we are delivering the best availability and highest shop floor standards across all departments, whilst ensuring our store remains safe and legal for our customers and colleagues. As part of the leadership team, you'll work a rolling rota and 4 nights over 7 including weekend working. You will be solely responsible for the store through the night, and therefore you'll need to be confident in overseeing operation as a whole where store is open 24 hours. What qualities you'll need: Drive strategy into action: Planning and executing all trading activity on the shopfloor during night shift by ensuring delivery is date rotated and waste and returns are managed correctly limiting damage through replenishment. (only for Supermarket and Superstores/centres with no Lead Night Manager in structure) Lead with impact: Leading and coaching night colleagues and team leaders to deliver excellent shopfloor standards whilst creating a culture of selling our customers with personality, serving with heart and pride, and get one more item in every basket. Execution-focused: Ensuring shopfloor is landed and presentable for customers before handing over to day team with promotion, Foyer and hot spots fit for trade. Talent Development: Listen with empathy, driving resilience and encourage ownership, focus and passion for the business by bringing the "Asdaness" to work every day and supporting the development of the team and creating an environment where people feel valued, trusted, and motivated to step up. What you'll bring: Experience supervising or managing teams in a retail grocery environment, ideally overnight. Ability to make decisions independently with a hands-on attitude and a drive to improve processes and people. Confidence in developing teams and managing change. Strong customer service focus. Flexibility to work a range of night shifts, including weekends. Are you ready to be the guiding force behind a critical shift, leading with strength and fostering growth in others? Apply today and find your everything at Asda. Everything you'll love Alongside a competitive salary, you'll get lots of other great benefits too, including: Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user Discretionary company bonus scheme Access to an enhanced electric car scheme Free eye test for you and your nominated user Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more Company pension Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support Asda Allies Inclusion Networks - helping colleagues to make sure everybody is included and that our differences are recognised and celebrated Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments. Colleague recognition programme Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas