Contract type: Full Time, Permanent Location: Leeds, Leeds International Study Centre Salary: up to £50,0000 per annumThe Director of Campus Operations manages the day-to-day academic and operations activities of the ISC, meeting agreed academic, student satisfaction and financial targets and KPIS. They also act as a local point of contact for the contractual partnership with the university, working closely with the Cluster Dean, and the Business Development team to meet the university partner expectations. ABOUT THE ROLE Leadership of People Provide effective, compassionate leadership to the ISC management team, ensuring managers lead consistently, drive strong performance, foster an inclusive culture, and uphold safeguarding and recruitment compliance. Management of Academic Delivery Oversee the planning and day-to-day delivery of high-quality, cost-effective academic programmes, ensuring strong teaching, fair assessment, appropriate use of learning technologies, and full compliance with university partner, UKVI and OfS requirements. Today delivery of high quality, cost effective academic programmes, ensuring strong teaching, fair assessment, appropriate use of learning technologies, and full compliance with university partner, UKVI and OfS requirements. Management of Students Ensure excellent safeguarding, welfare and pastoral care standards, including maintaining effective attendance, engagement, and intervention processes, and ensuring compliance with UKVI, OfS and Keeping Children Safe in Education guidance. Operational and Financial Management Ensure the ISC operates efficiently and profitably, using resources effectively and working with Business Development, Product and central teams to support growth and provide accurate data and reporting. Partnership Account Management of the partnership and contractual obligations Act as the main point of contact for academic and operational matters with the university partner, supporting delivery of contractual obligations and contributing to positive partner relationships. Management of non-academic contracts (where appropriate) Ensure accurate record-keeping, full compliance with regulatory bodies, and timely submission of required data and management information. ABOUT YOU Bachelor degree - Essential Leadership and/or management training or demonstratable experience of leading an organisation of similar size and complexity for a minimum of 3 years. Essential Leading in an academic environment Planning and running complex education courses and programmes Developing of annual budgets and managing finances against an agreed budget Commercial account management Stakeholder management and engagement in complex environments Partnership working and/or partnership management in the education sector. Running of involvement in projects in an education setting Leading teams in a regulated environment, ensuring compliance Desired Understanding of the International Student environment Teaching in UK higher or further education and/or teaching international students Leading and facilitating change Leading and/or working in digitally enabled environments ABOUT US Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. With university partnerships and a variety of face-to-face, online, and hybrid study programmes, we can provide students with the resources and guidance they need to succeed. Our global network of offices and university partnerships ensure that students receive the best educational services available. Additionally, our Insendi platform enables us to deliver innovative, accessible, and intuitive digital learning experiences with the most advanced digital tools available. ORGANISATIONAL COMPLIANCE Study Group is proud of its high standards in safeguarding and recognises its importance in enabling the best possible student experience and outcomes. For successful applicants the following checks will be conducted- Criminal Background Check (country specific), x2 References, ID and Right to Work checks as well as Education Verification.We are proud to be an equal-opportunity employer and we strive to create a diverse and inclusive workplace. We are committed to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor. We believe that the best person for the job should be selected based on skills and experience alone. Your information will be kept confidential and stored securely. Please see our . We adopt a rolling recruitment process meaning that we review applications as they are submitted. To avoid disappointment, please ensure that you apply asap.
Jun 30, 2026
Full time
Contract type: Full Time, Permanent Location: Leeds, Leeds International Study Centre Salary: up to £50,0000 per annumThe Director of Campus Operations manages the day-to-day academic and operations activities of the ISC, meeting agreed academic, student satisfaction and financial targets and KPIS. They also act as a local point of contact for the contractual partnership with the university, working closely with the Cluster Dean, and the Business Development team to meet the university partner expectations. ABOUT THE ROLE Leadership of People Provide effective, compassionate leadership to the ISC management team, ensuring managers lead consistently, drive strong performance, foster an inclusive culture, and uphold safeguarding and recruitment compliance. Management of Academic Delivery Oversee the planning and day-to-day delivery of high-quality, cost-effective academic programmes, ensuring strong teaching, fair assessment, appropriate use of learning technologies, and full compliance with university partner, UKVI and OfS requirements. Today delivery of high quality, cost effective academic programmes, ensuring strong teaching, fair assessment, appropriate use of learning technologies, and full compliance with university partner, UKVI and OfS requirements. Management of Students Ensure excellent safeguarding, welfare and pastoral care standards, including maintaining effective attendance, engagement, and intervention processes, and ensuring compliance with UKVI, OfS and Keeping Children Safe in Education guidance. Operational and Financial Management Ensure the ISC operates efficiently and profitably, using resources effectively and working with Business Development, Product and central teams to support growth and provide accurate data and reporting. Partnership Account Management of the partnership and contractual obligations Act as the main point of contact for academic and operational matters with the university partner, supporting delivery of contractual obligations and contributing to positive partner relationships. Management of non-academic contracts (where appropriate) Ensure accurate record-keeping, full compliance with regulatory bodies, and timely submission of required data and management information. ABOUT YOU Bachelor degree - Essential Leadership and/or management training or demonstratable experience of leading an organisation of similar size and complexity for a minimum of 3 years. Essential Leading in an academic environment Planning and running complex education courses and programmes Developing of annual budgets and managing finances against an agreed budget Commercial account management Stakeholder management and engagement in complex environments Partnership working and/or partnership management in the education sector. Running of involvement in projects in an education setting Leading teams in a regulated environment, ensuring compliance Desired Understanding of the International Student environment Teaching in UK higher or further education and/or teaching international students Leading and facilitating change Leading and/or working in digitally enabled environments ABOUT US Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. With university partnerships and a variety of face-to-face, online, and hybrid study programmes, we can provide students with the resources and guidance they need to succeed. Our global network of offices and university partnerships ensure that students receive the best educational services available. Additionally, our Insendi platform enables us to deliver innovative, accessible, and intuitive digital learning experiences with the most advanced digital tools available. ORGANISATIONAL COMPLIANCE Study Group is proud of its high standards in safeguarding and recognises its importance in enabling the best possible student experience and outcomes. For successful applicants the following checks will be conducted- Criminal Background Check (country specific), x2 References, ID and Right to Work checks as well as Education Verification.We are proud to be an equal-opportunity employer and we strive to create a diverse and inclusive workplace. We are committed to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor. We believe that the best person for the job should be selected based on skills and experience alone. Your information will be kept confidential and stored securely. Please see our . We adopt a rolling recruitment process meaning that we review applications as they are submitted. To avoid disappointment, please ensure that you apply asap.
Please note this role is full onsite (however, free daily parking or subsidised work commute is offered). In addition, my client is unable to offer sponsorship, now or in the future. The role is based in my clients headquarters in central Norwich. Permanent, Full Time. Salary to 57,500K dependant on experience. Generous Pension. 25 days holiday plus public holidays + up to 3 days Long Service entitlement. Health Scheme. Generous Life Assurance. Free use of electric vehicle charge points. 9am to 5pm working hours with 45 mins paid lunch break ( some flexi-time also offered to allow a day off in lieu) Fresh fruit daily, plus regular treats. Training Courses to further enhance technical skills and learning. cycle to work schemes. Other additional perks offered. The company is based within Norwich City Centre, so easily accessible by car, train or cycle. It s not too far from some great pubs, too! If you are keen to join progressive company, gain exposure to a diverse array of technologies, and provided the opportunity to learn and progress within the organisation, take a senior, responsible role, and make an impact with their technical environment, then please apply. My client is in urgent need of an experienced IT Operations Manager to manage the existing IT Infrastructure Team and be responsible for overseeing the daily operations of the IT department, ensuring the stability, reliability, and security of the organization's IT infrastructure. This includes managing the IT Service Desk operations and teams. Leadership and Management: Lead and manage the service desk team to deliver exceptional technical support to internal users, ensuring prompt resolution of IT issues. Implementing best practices and driving continuous improvement to enhance customer experience and operational efficiency. The successful candidate will be responsible for ensuring appropriate cyber security systems are in place. IT Infrastructure: Oversee the maintenance, support, and optimization of all IT systems, including servers, networks, and applications. Ensure the infrastructure is secure and compliant with industry standards. Compliance and Security: Ensure all IT operations comply with relevant laws, regulations, and industry standards. Ensure alignment with corporate and cluster policies, procedures, service levels and defined process, to contribute to the standardization of IT. Performance Monitoring: Monitor and analyse the performance of IT systems and services. Identify areas for improvement and implement changes as needed. About You: Preferred 4 years+ years of recent, relevant experience. Experience in IT management, with a proven track record of leading and managing IT teams in a service led environment. Previous experience of managing suppliers. Strong knowledge of IT systems, networks, and applications. Familiarity with cloud computing, cybersecurity, and data management. Expertise in change planning. Virtualisation of both Server and Desktop environments using VMWare. Windows Servers/Desktop operating systems. Active Directory and Group Policy knowledge. Microsoft 365 Exchange knowledge.
Jun 30, 2026
Full time
Please note this role is full onsite (however, free daily parking or subsidised work commute is offered). In addition, my client is unable to offer sponsorship, now or in the future. The role is based in my clients headquarters in central Norwich. Permanent, Full Time. Salary to 57,500K dependant on experience. Generous Pension. 25 days holiday plus public holidays + up to 3 days Long Service entitlement. Health Scheme. Generous Life Assurance. Free use of electric vehicle charge points. 9am to 5pm working hours with 45 mins paid lunch break ( some flexi-time also offered to allow a day off in lieu) Fresh fruit daily, plus regular treats. Training Courses to further enhance technical skills and learning. cycle to work schemes. Other additional perks offered. The company is based within Norwich City Centre, so easily accessible by car, train or cycle. It s not too far from some great pubs, too! If you are keen to join progressive company, gain exposure to a diverse array of technologies, and provided the opportunity to learn and progress within the organisation, take a senior, responsible role, and make an impact with their technical environment, then please apply. My client is in urgent need of an experienced IT Operations Manager to manage the existing IT Infrastructure Team and be responsible for overseeing the daily operations of the IT department, ensuring the stability, reliability, and security of the organization's IT infrastructure. This includes managing the IT Service Desk operations and teams. Leadership and Management: Lead and manage the service desk team to deliver exceptional technical support to internal users, ensuring prompt resolution of IT issues. Implementing best practices and driving continuous improvement to enhance customer experience and operational efficiency. The successful candidate will be responsible for ensuring appropriate cyber security systems are in place. IT Infrastructure: Oversee the maintenance, support, and optimization of all IT systems, including servers, networks, and applications. Ensure the infrastructure is secure and compliant with industry standards. Compliance and Security: Ensure all IT operations comply with relevant laws, regulations, and industry standards. Ensure alignment with corporate and cluster policies, procedures, service levels and defined process, to contribute to the standardization of IT. Performance Monitoring: Monitor and analyse the performance of IT systems and services. Identify areas for improvement and implement changes as needed. About You: Preferred 4 years+ years of recent, relevant experience. Experience in IT management, with a proven track record of leading and managing IT teams in a service led environment. Previous experience of managing suppliers. Strong knowledge of IT systems, networks, and applications. Familiarity with cloud computing, cybersecurity, and data management. Expertise in change planning. Virtualisation of both Server and Desktop environments using VMWare. Windows Servers/Desktop operating systems. Active Directory and Group Policy knowledge. Microsoft 365 Exchange knowledge.
Connect2Hackney, the internal talent team for Hackney Council. are looking for a strategic and resilient School Business Analyst to take on a high-impact role overseeing a cluster of 10 to 15 schools within the borough. You are to work alongside the School Business Managers, acting as an advisor to them and ensure processes fit in with Local Authority deadlines. The Challenge Managing the business operations for a single school is a feat; managing a portfolio of 15 is a masterclass in leadership. You will be the operational backbone for a significant portion of our educational landscape, ensuring that while teachers focus on the classroom, the "engine room" of our schools runs seamlessly. Your Key Responsibilities Strategic Financial Oversight: Managing complex budgets across multiple sites, ensuring long-term financial sustainability and compliance. Operational Excellence: Overseeing HR, procurement, health and safety, and premises management for the cluster. Stakeholder Management: Acting as the primary liaison between Headteachers, Governors, and the Local Authority. Change Management: Driving efficiencies and standardizing processes across diverse school settings. Work Pattern & Flexibility We believe in results over "desk time." This role offers a modern hybrid approach: Office Presence: 1-2 days per week at our Hackney central offices for team collaboration and strategy. On the Ground: You must be mobile and available to visit schools across the borough to build relationships and conduct site audits. Remote Focus: The remainder of your week can be spent working from home. What You'll Need to Succeed Experience: A proven track record in school business management (SBM) or high-level multi-site operational management and business analytical and management systems. Qualifications: DSBM/CSBM/ADSBM or a relevant degree in Accountancy/Business Management is highly desirable. Resilience: The ability to juggle the demands of 10+ schools without breaking a sweat. Communication: A knack for explaining complex financial data to non-finance professionals (like Headteachers and Governors). Why Hackney? Hackney is one of the most exciting boroughs in London. By joining us, you'll benefit from: A generous local government pension scheme. A supportive network within the Hackney Education directorate. The opportunity to make a tangible difference in the lives of thousands of London's children. Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.
Jun 30, 2026
Contractor
Connect2Hackney, the internal talent team for Hackney Council. are looking for a strategic and resilient School Business Analyst to take on a high-impact role overseeing a cluster of 10 to 15 schools within the borough. You are to work alongside the School Business Managers, acting as an advisor to them and ensure processes fit in with Local Authority deadlines. The Challenge Managing the business operations for a single school is a feat; managing a portfolio of 15 is a masterclass in leadership. You will be the operational backbone for a significant portion of our educational landscape, ensuring that while teachers focus on the classroom, the "engine room" of our schools runs seamlessly. Your Key Responsibilities Strategic Financial Oversight: Managing complex budgets across multiple sites, ensuring long-term financial sustainability and compliance. Operational Excellence: Overseeing HR, procurement, health and safety, and premises management for the cluster. Stakeholder Management: Acting as the primary liaison between Headteachers, Governors, and the Local Authority. Change Management: Driving efficiencies and standardizing processes across diverse school settings. Work Pattern & Flexibility We believe in results over "desk time." This role offers a modern hybrid approach: Office Presence: 1-2 days per week at our Hackney central offices for team collaboration and strategy. On the Ground: You must be mobile and available to visit schools across the borough to build relationships and conduct site audits. Remote Focus: The remainder of your week can be spent working from home. What You'll Need to Succeed Experience: A proven track record in school business management (SBM) or high-level multi-site operational management and business analytical and management systems. Qualifications: DSBM/CSBM/ADSBM or a relevant degree in Accountancy/Business Management is highly desirable. Resilience: The ability to juggle the demands of 10+ schools without breaking a sweat. Communication: A knack for explaining complex financial data to non-finance professionals (like Headteachers and Governors). Why Hackney? Hackney is one of the most exciting boroughs in London. By joining us, you'll benefit from: A generous local government pension scheme. A supportive network within the Hackney Education directorate. The opportunity to make a tangible difference in the lives of thousands of London's children. Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.
Accounts Assistant Ross on Wye up to £30,000 (office based) The Company My client has a cluster of companies to support Key Responsibilities Administrative tasks: Taking care of administrative tasks, such as correspondence, filing, and printing. Customer records: Maintaining accurate and detailed customer records Bank reconciliations: Completing daily and monthly bank reconciliations. Journals: Preparing and entering journals into the system. Key Tasks Daily import of the invoices, and payments from Space manager, this involves balancing the go cardless, posting refunds, import to Sage. Daily bank reconciliation, posting all payments and receipts to the correct nominal codes Processing of all supplier invoices, on Docuware, process and then import into Sage. Including downloading invoices from supplier portals Reconcile supplier statements and request copy invoices Reconcile the Amex credit card transactions Processes payments on the bank as and when required Monthly supplier payment run and send remittances Manage Business rates accounts Ensuring the aged debtors balances are reconciled between the two systems Credit control - Assist with the Debtor process and provide cover Process any recharge sale invoices Ensuring all invoices / payments on accounts have been allocated (AR/AP - Sage Reconciliation) Process all customer refunds on a weekly basis Assist with budgeting and year end as required Contribute to reporting and presentation updates Contribute to Month end report population Answering Debt Queries VAT Return Monthly Maintenance / Accounts queries Daily management of the Accounts Inbox This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment. For further information, please contact Rhian Mountjoy By responding, we will register you as a candidate with Seymour John Limited. To understand how we will use your personal data, please read the Privacy Policy on our website.
Jun 30, 2026
Full time
Accounts Assistant Ross on Wye up to £30,000 (office based) The Company My client has a cluster of companies to support Key Responsibilities Administrative tasks: Taking care of administrative tasks, such as correspondence, filing, and printing. Customer records: Maintaining accurate and detailed customer records Bank reconciliations: Completing daily and monthly bank reconciliations. Journals: Preparing and entering journals into the system. Key Tasks Daily import of the invoices, and payments from Space manager, this involves balancing the go cardless, posting refunds, import to Sage. Daily bank reconciliation, posting all payments and receipts to the correct nominal codes Processing of all supplier invoices, on Docuware, process and then import into Sage. Including downloading invoices from supplier portals Reconcile supplier statements and request copy invoices Reconcile the Amex credit card transactions Processes payments on the bank as and when required Monthly supplier payment run and send remittances Manage Business rates accounts Ensuring the aged debtors balances are reconciled between the two systems Credit control - Assist with the Debtor process and provide cover Process any recharge sale invoices Ensuring all invoices / payments on accounts have been allocated (AR/AP - Sage Reconciliation) Process all customer refunds on a weekly basis Assist with budgeting and year end as required Contribute to reporting and presentation updates Contribute to Month end report population Answering Debt Queries VAT Return Monthly Maintenance / Accounts queries Daily management of the Accounts Inbox This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment. For further information, please contact Rhian Mountjoy By responding, we will register you as a candidate with Seymour John Limited. To understand how we will use your personal data, please read the Privacy Policy on our website.
Performance Analyst 12 months Location - London/Remote 465 per day inside IR35 - Umbrella only Job Spec: As a Performance Analyst, your role is to support product teams by utilising data tools to create insight and actionable outputs for product managers, designers, and developers. You will be developing and maintaining Adobe Analytics and Power BI reports to enable data driven decisions across the programme. The role involves partnering with product teams to define reporting needs and translate them into clear KPIs and robust data solutions, delivering ad hoc analysis to inform product improvements, and applying measurement frameworks to shape future analytics capability. You will design and optimise dashboards with consistent metrics and meaningful time based comparisons, while ensuring data quality, governance, and alignment across data sources. Collaboration with product, analytics, and data engineering teams is central to continuously improving data, reporting, and insight delivery. Key Technical Skills: Advanced PowerBI Visualisation or equivalent (2 years) Database or platform experience in tools such as Databricks or equivalent (2 years) Applied experience in Python & SQL (2 years) Optimising costs on exceedingly large queries + cluster management Soft Skills: Independent Self Starter, managing your own work and workstreams Strong stakeholder management skills with the ability to translate analytics requirements into reports Proactive Attitude in handling multiple workstreams Experience with working in a cross functional teams varying from waterfall and Agile Experience working in the Software Development Cycle Nice to have Skills: Adobe Analytics or Web-based Analytics Tools experience Experience in working in NHS's Federated Data Platform or Palantir Foundry Exposure to Data Lake functionality and architecture (strong relational database skills would be a Good alternative) Experience in working in Generative AI projects Experience in working in Healthcare or digital applications If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Jun 30, 2026
Contractor
Performance Analyst 12 months Location - London/Remote 465 per day inside IR35 - Umbrella only Job Spec: As a Performance Analyst, your role is to support product teams by utilising data tools to create insight and actionable outputs for product managers, designers, and developers. You will be developing and maintaining Adobe Analytics and Power BI reports to enable data driven decisions across the programme. The role involves partnering with product teams to define reporting needs and translate them into clear KPIs and robust data solutions, delivering ad hoc analysis to inform product improvements, and applying measurement frameworks to shape future analytics capability. You will design and optimise dashboards with consistent metrics and meaningful time based comparisons, while ensuring data quality, governance, and alignment across data sources. Collaboration with product, analytics, and data engineering teams is central to continuously improving data, reporting, and insight delivery. Key Technical Skills: Advanced PowerBI Visualisation or equivalent (2 years) Database or platform experience in tools such as Databricks or equivalent (2 years) Applied experience in Python & SQL (2 years) Optimising costs on exceedingly large queries + cluster management Soft Skills: Independent Self Starter, managing your own work and workstreams Strong stakeholder management skills with the ability to translate analytics requirements into reports Proactive Attitude in handling multiple workstreams Experience with working in a cross functional teams varying from waterfall and Agile Experience working in the Software Development Cycle Nice to have Skills: Adobe Analytics or Web-based Analytics Tools experience Experience in working in NHS's Federated Data Platform or Palantir Foundry Exposure to Data Lake functionality and architecture (strong relational database skills would be a Good alternative) Experience in working in Generative AI projects Experience in working in Healthcare or digital applications If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Reports to: Cluster IT Manager Location: North London (multi-site working required) Contract: Permanent Pattern: Full Time (37.5 hours per week, shift rota between 07:00 - 18:00) This is a development role designed for someone looking to build a career in IT support. What you'll be doing: Providing IT support across one or more schools, diagnosing and resolving common technical issues Managing and progressing support tickets in line with SLAs Maintaining clear communication with users throughout issue resolution Supporting devices including Windows, macOS and ChromeOS, troubleshooting basic network and connectivity issues Supporting classroom technology and AV equipment Assisting with device rollouts, upgrades and IT projects What we're looking for: A strong interest in IT and a desire to build a career in technical support Basic understanding of IT systems and troubleshooting Good communication and customer service skills Ability to manage workload and prioritise tasks A proactive and willing-to-learn attitude Knowledge & Skills: Understanding of IT support in a multi-user environment Knowledge of data protection and information security principles Strong written and verbal communication skills Ability to maintain confidentiality and professionalism Qualification Criteria: ITIL 5 Foundation qualification, or motivated to work towards one Right to work in the U.K.
Jun 29, 2026
Full time
Reports to: Cluster IT Manager Location: North London (multi-site working required) Contract: Permanent Pattern: Full Time (37.5 hours per week, shift rota between 07:00 - 18:00) This is a development role designed for someone looking to build a career in IT support. What you'll be doing: Providing IT support across one or more schools, diagnosing and resolving common technical issues Managing and progressing support tickets in line with SLAs Maintaining clear communication with users throughout issue resolution Supporting devices including Windows, macOS and ChromeOS, troubleshooting basic network and connectivity issues Supporting classroom technology and AV equipment Assisting with device rollouts, upgrades and IT projects What we're looking for: A strong interest in IT and a desire to build a career in technical support Basic understanding of IT systems and troubleshooting Good communication and customer service skills Ability to manage workload and prioritise tasks A proactive and willing-to-learn attitude Knowledge & Skills: Understanding of IT support in a multi-user environment Knowledge of data protection and information security principles Strong written and verbal communication skills Ability to maintain confidentiality and professionalism Qualification Criteria: ITIL 5 Foundation qualification, or motivated to work towards one Right to work in the U.K.
Supported Living Manager Location: Carmarthenshire Hours: Full-time, 40 hours per week Salary: £30,500 - £34,500 - dependent on experience About Perthyn At Perthyn, we believe everyone deserves the opportunity to live a meaningful and fulfilling life in a place they are proud to call home. Our work is guided by our core values: Integrity, Empowerment, Inclusivity, Belonging, Accountability, Innovation, Accomplishment and Resilience . We support people to develop independence, build meaningful relationships, and take part in activities that truly matter to them. Everything we do is centred on the individual, ensuring people are empowered to live the lives they choose. About the Role We are looking for a compassionate and motivated Supported Living Manager to lead and manage two support teams in Carmarthenshire. This is a leadership role where you will be accountable for the performance, quality, and compliance of a small cluster of supported living services. You will lead, inspire, and develop teams to deliver high-quality, person-centred support to individuals with learning disabilities and complex needs, enabling them to live independently and actively participate in their communities. You will work closely with other Supported Living Managers and report to the Regional Manager, contributing to a strong and supportive leadership network. What You Will Be Doing As a Supported Living Manager, you will: Lead the day-to-day running of people's support services, ensuring safe, effective, and high-quality support Manage and develop staff teams, including supervision, appraisals, and performance management Ensure staffing levels, rotas and resources are effectively planned to meet people's support needs Promote and embed person-centred approaches that maximise independence, choice, and inclusion Support individuals with a range of needs, including those who may display behaviours that challenge Build and maintain strong relationships with families, commissioners, health professionals, and external agencies Advocate on behalf of the people we support to achieve the best possible outcomes Oversee financial performance, managing budgets and resources responsibly Ensure compliance with Care Inspectorate Wales (CIW) Regulations, statutory guidance and National Minimum Standards Contribute to quality assurance processes and drive continuous improvement Lead and facilitate team meetings, addressing challenges proactively and positively Act as a visible and hands-on leader, providing direct support where required Respond to operational needs, including out-of-hours support via our on-call rota What We Are Looking For We are looking for a values-driven leader who is passionate about making a difference. Have a minimum of 5 years' experience working within the learning disabilities sector Have experience of taking a leading role and motivating staff Have experience supporting individuals with complex needs and behaviours that may challenge Hold a QCF Level 2 in Health and Social Care (or equivalent) Competent in Microsoft Office applications and experienced in navigating a variety of IT systems, with the ability to learn new platforms quickly Be committed to working towards a Level 5 Diploma in Health & Social Care , if not already achieved Have a strong understanding of relevant legislation , including the Mental Capacity Act, Health & Safety requirements, Safeguarding processes, Care Inspectorate Wales (CIW) Regulations, statutory guidance and National Minimum Standards Demonstrate excellent leadership, communication, and organisational skills Be confident managing multiple priorities within a dynamic environment Have experience of managing budgets and resources effectively Be committed to delivering high-quality, person-centred, and inclusive support Hold a full UK driving licence and be willing to travel within the region What You Can Expect from Us When you join Perthyn, you will become part of a supportive and forward-thinking organisation that truly values its people. We offer: Employee benefits scheme with discounts across high street stores and online retailers Employee Assistance Programme offering confidential advice and support Flexible working opportunities, including Cycle to Work and work-back day options Comprehensive induction, training, and ongoing professional development Fully funded DBS check, Update Service and Social Care Wales registration A welcoming and inclusive workplace culture Ongoing support from experienced leaders and peers The opportunity to positively shape and improve the lives of the people we support A role where your contribution is recognised and valued Safer Recruitment This post is subject to an enhanced Disclosure and Barring Service (DBS) check. Perthyn is committed to safer recruitment practices and to safeguarding and promoting the wellbeing of the people we support. We are an equal opportunities employer and welcome applications from people of all backgrounds. We are committed to creating an inclusive environment where everyone feels they belong. Next Steps If you are a passionate and experienced leader ready to take the next step in your career, we would love to hear from you. Apply today and help us empower people to live the lives they choose. Requirements: Please click to download a copy of the Job description
Jun 29, 2026
Full time
Supported Living Manager Location: Carmarthenshire Hours: Full-time, 40 hours per week Salary: £30,500 - £34,500 - dependent on experience About Perthyn At Perthyn, we believe everyone deserves the opportunity to live a meaningful and fulfilling life in a place they are proud to call home. Our work is guided by our core values: Integrity, Empowerment, Inclusivity, Belonging, Accountability, Innovation, Accomplishment and Resilience . We support people to develop independence, build meaningful relationships, and take part in activities that truly matter to them. Everything we do is centred on the individual, ensuring people are empowered to live the lives they choose. About the Role We are looking for a compassionate and motivated Supported Living Manager to lead and manage two support teams in Carmarthenshire. This is a leadership role where you will be accountable for the performance, quality, and compliance of a small cluster of supported living services. You will lead, inspire, and develop teams to deliver high-quality, person-centred support to individuals with learning disabilities and complex needs, enabling them to live independently and actively participate in their communities. You will work closely with other Supported Living Managers and report to the Regional Manager, contributing to a strong and supportive leadership network. What You Will Be Doing As a Supported Living Manager, you will: Lead the day-to-day running of people's support services, ensuring safe, effective, and high-quality support Manage and develop staff teams, including supervision, appraisals, and performance management Ensure staffing levels, rotas and resources are effectively planned to meet people's support needs Promote and embed person-centred approaches that maximise independence, choice, and inclusion Support individuals with a range of needs, including those who may display behaviours that challenge Build and maintain strong relationships with families, commissioners, health professionals, and external agencies Advocate on behalf of the people we support to achieve the best possible outcomes Oversee financial performance, managing budgets and resources responsibly Ensure compliance with Care Inspectorate Wales (CIW) Regulations, statutory guidance and National Minimum Standards Contribute to quality assurance processes and drive continuous improvement Lead and facilitate team meetings, addressing challenges proactively and positively Act as a visible and hands-on leader, providing direct support where required Respond to operational needs, including out-of-hours support via our on-call rota What We Are Looking For We are looking for a values-driven leader who is passionate about making a difference. Have a minimum of 5 years' experience working within the learning disabilities sector Have experience of taking a leading role and motivating staff Have experience supporting individuals with complex needs and behaviours that may challenge Hold a QCF Level 2 in Health and Social Care (or equivalent) Competent in Microsoft Office applications and experienced in navigating a variety of IT systems, with the ability to learn new platforms quickly Be committed to working towards a Level 5 Diploma in Health & Social Care , if not already achieved Have a strong understanding of relevant legislation , including the Mental Capacity Act, Health & Safety requirements, Safeguarding processes, Care Inspectorate Wales (CIW) Regulations, statutory guidance and National Minimum Standards Demonstrate excellent leadership, communication, and organisational skills Be confident managing multiple priorities within a dynamic environment Have experience of managing budgets and resources effectively Be committed to delivering high-quality, person-centred, and inclusive support Hold a full UK driving licence and be willing to travel within the region What You Can Expect from Us When you join Perthyn, you will become part of a supportive and forward-thinking organisation that truly values its people. We offer: Employee benefits scheme with discounts across high street stores and online retailers Employee Assistance Programme offering confidential advice and support Flexible working opportunities, including Cycle to Work and work-back day options Comprehensive induction, training, and ongoing professional development Fully funded DBS check, Update Service and Social Care Wales registration A welcoming and inclusive workplace culture Ongoing support from experienced leaders and peers The opportunity to positively shape and improve the lives of the people we support A role where your contribution is recognised and valued Safer Recruitment This post is subject to an enhanced Disclosure and Barring Service (DBS) check. Perthyn is committed to safer recruitment practices and to safeguarding and promoting the wellbeing of the people we support. We are an equal opportunities employer and welcome applications from people of all backgrounds. We are committed to creating an inclusive environment where everyone feels they belong. Next Steps If you are a passionate and experienced leader ready to take the next step in your career, we would love to hear from you. Apply today and help us empower people to live the lives they choose. Requirements: Please click to download a copy of the Job description
Section Manager - Business - Finance and Management Uxbridge Full time and Permanent £47,939 - £52,165 36 hours per week, 52 weeks per year Our successful Business School offers a range of programmes including vocational BTEC programmes in Business, primarily Level 1 - 3, and also a portfolio of Finance, Commercial and Professional Management qualifications. Reporting to the Head of School for Business, as Section Manager you would provide leadership for a team of Lecturers, manage study programmes and develop provision across the Section, with a particular focus on HE and AAT programmes. You would teach across a range of programmes according to your specialism, which may include AAT and HE programmes. You would also continue to increase and develop our links with employers, which are integral to successful student work placements and course enrichment. Purpose of the Post The purpose of the post is to lead the development and expansion of the curriculum including and this may include Work Based Learning. The postholder will ensure the recruitment, retention and achievement of students within the Commercial and Professional curriculum, to deputise for the Head of School and to manage the curriculum and staffing arrangements for a cluster of courses. We are seeking someone who can demonstrate the following: • A relevant degree or equivalent level professional qualification • Full Level 5 teaching qualification recognised by the FE sector (PGCE in FE or Secondary/DET or equivalent) • At least three years' successful teaching experience, preferably in Further Education • Experience of teaching and managing AAT or Pearsons HE programmes • Curriculum co-ordination and development experience • Experience of improving teaching, learning and assessment • Experience of leading/supervising a team We are dedicated to safeguarding and promoting the welfare of children and expect all staff to share this commitment. You will have a safeguarding responsibility if appointed. The successful candidate will be subject to enhanced clearance through the Disclosure and Barring Service and employment will be subject to references. This post is not exempt from the Rehabilitation of Offenders Act 1974. To apply for this opportunity your detailed CV to Clarus Education now to be considered. We will be contacting those shortlisted within 48 hours of an application. Please see our website page headed 'About' and scroll to the bottom to see our 'Privacy Notice' for an explanation about how we use information we collect about you.
Jun 29, 2026
Full time
Section Manager - Business - Finance and Management Uxbridge Full time and Permanent £47,939 - £52,165 36 hours per week, 52 weeks per year Our successful Business School offers a range of programmes including vocational BTEC programmes in Business, primarily Level 1 - 3, and also a portfolio of Finance, Commercial and Professional Management qualifications. Reporting to the Head of School for Business, as Section Manager you would provide leadership for a team of Lecturers, manage study programmes and develop provision across the Section, with a particular focus on HE and AAT programmes. You would teach across a range of programmes according to your specialism, which may include AAT and HE programmes. You would also continue to increase and develop our links with employers, which are integral to successful student work placements and course enrichment. Purpose of the Post The purpose of the post is to lead the development and expansion of the curriculum including and this may include Work Based Learning. The postholder will ensure the recruitment, retention and achievement of students within the Commercial and Professional curriculum, to deputise for the Head of School and to manage the curriculum and staffing arrangements for a cluster of courses. We are seeking someone who can demonstrate the following: • A relevant degree or equivalent level professional qualification • Full Level 5 teaching qualification recognised by the FE sector (PGCE in FE or Secondary/DET or equivalent) • At least three years' successful teaching experience, preferably in Further Education • Experience of teaching and managing AAT or Pearsons HE programmes • Curriculum co-ordination and development experience • Experience of improving teaching, learning and assessment • Experience of leading/supervising a team We are dedicated to safeguarding and promoting the welfare of children and expect all staff to share this commitment. You will have a safeguarding responsibility if appointed. The successful candidate will be subject to enhanced clearance through the Disclosure and Barring Service and employment will be subject to references. This post is not exempt from the Rehabilitation of Offenders Act 1974. To apply for this opportunity your detailed CV to Clarus Education now to be considered. We will be contacting those shortlisted within 48 hours of an application. Please see our website page headed 'About' and scroll to the bottom to see our 'Privacy Notice' for an explanation about how we use information we collect about you.
BRIDGEND COUNTY BOROUGH COUNCIL
Bridgend, Mid Glamorgan
37 hours per week This is an exciting time to join our Integrated Cluster Network Teams. The cluster Team work and support to develop a team around the person and their family or those important to them. The people we support can have long term complex challenges around their physical health; mental health and emotional well-being. It works with both older and younger adults. We aim to provide a holistic support to allow to live their lives as they wish to and ensure voice, choice, independence and control in their lives. The Teams consist of Social Workers, District Nurses, Occupational Therapists; Physiotherapists; Dietetics; Speech and Language Therapy; Pharmacy and Community Psychiatric Nursing. We work closely with G.P. surgeries and the third sector partner agencies to assess and support the needs of adults affected by long term complex and adverse conditions as well as their carers and families. This role will promote and deliver high standards of professional practice, intervention and social work leadership; supporting the development of social work and integrated practice with the in the Integrated Cluster Network team. This is a leadership role within an integrated service and your role would reflect that. You will provide high level support to the Social Work Team Manager in the Integrated Cluster Network Team and to other multi-professional team members. The Integrated Cluster Network Team works with adults with long term complex, multi-faceted presenting needs. The Team provides an integrated approach to care and support, focusing on the person's 'voice' and the needs of their families, carers; or those important to them. An experienced professional social worker, you will provide social work leadership and oversee intervention in a dynamic multi-disciplinary team. Innovation, and knowledge of the legislative framework, as well as creativity within Social Work and the Integrated Model, are key to this post. To provide outstanding social work practice by leading and promoting the delivery of the highest level of practice skills and developments, through the ability to inspire and mentor the team. The ability to greet customers through the medium of Welsh is a requirement for this post. Protecting children, young people or adults at risk is a core responsibility of all council employees. An Enhanced with Adults Barred list criminal records check by the Disclosure & Barring Service (DBS) is a requirement for this post. A valid driving licence is requirement for this post. The council's Hybrid Working Policy applies to this post. This provides a framework for establishing how you will undertake working hours between your home and the office. Closing Date: 15 July 2026 Shortlisting Date: 17 July 2026 Interview Date: Week commencing 27 July 2026 Benefits to working at Bridgend County Borough Council Job Description & Person Specification
Jun 29, 2026
Full time
37 hours per week This is an exciting time to join our Integrated Cluster Network Teams. The cluster Team work and support to develop a team around the person and their family or those important to them. The people we support can have long term complex challenges around their physical health; mental health and emotional well-being. It works with both older and younger adults. We aim to provide a holistic support to allow to live their lives as they wish to and ensure voice, choice, independence and control in their lives. The Teams consist of Social Workers, District Nurses, Occupational Therapists; Physiotherapists; Dietetics; Speech and Language Therapy; Pharmacy and Community Psychiatric Nursing. We work closely with G.P. surgeries and the third sector partner agencies to assess and support the needs of adults affected by long term complex and adverse conditions as well as their carers and families. This role will promote and deliver high standards of professional practice, intervention and social work leadership; supporting the development of social work and integrated practice with the in the Integrated Cluster Network team. This is a leadership role within an integrated service and your role would reflect that. You will provide high level support to the Social Work Team Manager in the Integrated Cluster Network Team and to other multi-professional team members. The Integrated Cluster Network Team works with adults with long term complex, multi-faceted presenting needs. The Team provides an integrated approach to care and support, focusing on the person's 'voice' and the needs of their families, carers; or those important to them. An experienced professional social worker, you will provide social work leadership and oversee intervention in a dynamic multi-disciplinary team. Innovation, and knowledge of the legislative framework, as well as creativity within Social Work and the Integrated Model, are key to this post. To provide outstanding social work practice by leading and promoting the delivery of the highest level of practice skills and developments, through the ability to inspire and mentor the team. The ability to greet customers through the medium of Welsh is a requirement for this post. Protecting children, young people or adults at risk is a core responsibility of all council employees. An Enhanced with Adults Barred list criminal records check by the Disclosure & Barring Service (DBS) is a requirement for this post. A valid driving licence is requirement for this post. The council's Hybrid Working Policy applies to this post. This provides a framework for establishing how you will undertake working hours between your home and the office. Closing Date: 15 July 2026 Shortlisting Date: 17 July 2026 Interview Date: Week commencing 27 July 2026 Benefits to working at Bridgend County Borough Council Job Description & Person Specification
Your new businessA fast growth media and tech brand based in central London is hiring a recently qualified ACA practice trained Accountant to join their growing and high performing team as a Project Finance Accountant. You will be working for a vibrant and growing company combining large scale iconic global projects with an intimate and energetic working environment. If you are a recently qualified ACA with audit and accounts preparation experience please apply to show interest in the role. Your new roleYou will be required to take responsibility for the financial performance and control of a portfolio of projects. You key duties will include: Day-to-day financial operations Quarterly management reporting and annual statutory reporting Ownership for the production and presentation of financial results to the Board Consolidations of companies clusters Key stakeholder engagements What you'll need to succeed ACA / ACCA practice trained Audit and Accounts prep Listed clients exposure preferred IFRS / UK GAAP / FRS 102 Group consolidation What you'll get in return The role is an excellent opportunity for an individual looking for a wider remit of responsibilities and has scope beyond its basic responsibilities. You will be working alongside a team of project finance accountants and managers reporting into the Senor Financial Controller. The business focuses heavily on employee development and career progression and has created a youthful and dynamic team! To apply for this role please contact Nicolette Solomou either by email or on . Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Jun 28, 2026
Full time
Your new businessA fast growth media and tech brand based in central London is hiring a recently qualified ACA practice trained Accountant to join their growing and high performing team as a Project Finance Accountant. You will be working for a vibrant and growing company combining large scale iconic global projects with an intimate and energetic working environment. If you are a recently qualified ACA with audit and accounts preparation experience please apply to show interest in the role. Your new roleYou will be required to take responsibility for the financial performance and control of a portfolio of projects. You key duties will include: Day-to-day financial operations Quarterly management reporting and annual statutory reporting Ownership for the production and presentation of financial results to the Board Consolidations of companies clusters Key stakeholder engagements What you'll need to succeed ACA / ACCA practice trained Audit and Accounts prep Listed clients exposure preferred IFRS / UK GAAP / FRS 102 Group consolidation What you'll get in return The role is an excellent opportunity for an individual looking for a wider remit of responsibilities and has scope beyond its basic responsibilities. You will be working alongside a team of project finance accountants and managers reporting into the Senor Financial Controller. The business focuses heavily on employee development and career progression and has created a youthful and dynamic team! To apply for this role please contact Nicolette Solomou either by email or on . Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Forces Recruitment Solutions Group Ltd
City, London
A large PPE manufacturer is looking for a Business Development Manager to implement the Company s vertical strategy for their EMEA region and coordinate the management of clusters for these verticals. The Business Development Manager must have experience working in the defence sector, as well as have proven B2B sales management experience. In addition, you must be able to travel extensively, be results-oriented, culturally adaptable, and able to work in a fast-paced environment. Applications from ex-military personnel are strongly encouraged Key Responsibilities: Develop, drive, and implement initiatives and tactics aligned with global brand, product, channel, and vertical strategies to ensure strong growth within the aerospace and defence sectors in the EMEA region Build and maintain relationships with key end-user clients, ensuring correct specifications for tenders and timely implementation of projects Coordinate international customers and secure achievement of volume, revenue, and margin targets within international agreements Formulate and execute sector-specific approaches for new product launches Maintain ongoing communication with field sales teams and key end-users Align and coordinate end-user strategies with Regional Managers and Specialists to optimise sales efficiency Interface with BUs to align regional initiatives with global strategies Extend networks within the aerospace & defence industry, engaging key opinion leaders, health & safety professionals, distributors, and regulatory bodies Identify strategic innovation and value proposition opportunities Collaborate with internal marketing and business intelligence teams for feedback, planning, and implementation of market strategies Work closely with distribution teams to support marketing and sales activities Participate in budget and forecast planning, manage project pipelines, and deliver top and bottom-line results Provide accurate reporting and support special projects Knowledge, skills and qualifications required: Bachelor s degree or higher; MBA preferred 8+ years of successful sales/marketing experience, preferably at an international level Proven B2B sales management experience and strong knowledge in the aerospace and defence sectors Experience selling through diverse distribution channels and working in a matrix organisation Visionary mindset with clear commercial insight, performance-driven, and results-oriented Customer-focused, culturally adaptable, and able to communicate effectively across all levels Analytical thinker with high integrity, self-starter attitude, and ability to work independently Willingness to travel extensively across EMEA and participate in international mobility Proficiency in additional European languages Desirable Knowledge of PPE products and adherence to business management procedures and regulatory requirements Salary: £75,000 to £95,000 DOE Benefits : Performance bonus, flexible/hybrid work schedule, CPD opportunities
Jun 27, 2026
Full time
A large PPE manufacturer is looking for a Business Development Manager to implement the Company s vertical strategy for their EMEA region and coordinate the management of clusters for these verticals. The Business Development Manager must have experience working in the defence sector, as well as have proven B2B sales management experience. In addition, you must be able to travel extensively, be results-oriented, culturally adaptable, and able to work in a fast-paced environment. Applications from ex-military personnel are strongly encouraged Key Responsibilities: Develop, drive, and implement initiatives and tactics aligned with global brand, product, channel, and vertical strategies to ensure strong growth within the aerospace and defence sectors in the EMEA region Build and maintain relationships with key end-user clients, ensuring correct specifications for tenders and timely implementation of projects Coordinate international customers and secure achievement of volume, revenue, and margin targets within international agreements Formulate and execute sector-specific approaches for new product launches Maintain ongoing communication with field sales teams and key end-users Align and coordinate end-user strategies with Regional Managers and Specialists to optimise sales efficiency Interface with BUs to align regional initiatives with global strategies Extend networks within the aerospace & defence industry, engaging key opinion leaders, health & safety professionals, distributors, and regulatory bodies Identify strategic innovation and value proposition opportunities Collaborate with internal marketing and business intelligence teams for feedback, planning, and implementation of market strategies Work closely with distribution teams to support marketing and sales activities Participate in budget and forecast planning, manage project pipelines, and deliver top and bottom-line results Provide accurate reporting and support special projects Knowledge, skills and qualifications required: Bachelor s degree or higher; MBA preferred 8+ years of successful sales/marketing experience, preferably at an international level Proven B2B sales management experience and strong knowledge in the aerospace and defence sectors Experience selling through diverse distribution channels and working in a matrix organisation Visionary mindset with clear commercial insight, performance-driven, and results-oriented Customer-focused, culturally adaptable, and able to communicate effectively across all levels Analytical thinker with high integrity, self-starter attitude, and ability to work independently Willingness to travel extensively across EMEA and participate in international mobility Proficiency in additional European languages Desirable Knowledge of PPE products and adherence to business management procedures and regulatory requirements Salary: £75,000 to £95,000 DOE Benefits : Performance bonus, flexible/hybrid work schedule, CPD opportunities
Senior ITSM Engineer Must have an Active DV Clearance 4 Day weeks are available Senior ITSM Engineer Opportunity An opportunity exists for an experienced Senior ITSM Engineer to join a specialist ITSM Tooling team delivering enterprise service management solutions within secure Defence environments. The Senior ITSM Engineer will support the development, implementation and optimisation of ITSM tooling across multiple programmes and customer environments. The Senior ITSM Engineer will work as part of an Agile delivery team producing build documentation, configuration standards and implementation plans for complex ITSM platforms. This role suits a technically strong Senior ITSM Engineer who enjoys working with both traditional and modern service management tooling while delivering secure and resilient solutions. Senior ITSM Engineer Responsibilities Design, configure and deploy ITSM tooling solutions across secure environments. Produce build documentation, implementation plans and configuration standards. Support the optimisation and enhancement of enterprise ITSM platforms. Work closely with architects and delivery teams to ensure consistent tooling deployment. Ensure solutions align with ITIL service management processes and operational governance. Support delivery of large scale ITSM solutions across cloud, hybrid and on premises environments. Senior ITSM Engineer Skills and Experience Extensive experience with ITSM and Service Desk platforms including ServiceNow, BMC Remedy, BMC Helix, CA Service Desk Manager, Cherwell, Freshworks or ManageEngine. Strong knowledge of ITSM, ITOM, ITIL or eTOM frameworks, ideally with ITIL v4 certification. Experience delivering secure, large scale ITSM tooling solutions. Knowledge of Windows Server, Active Directory, Group Policy and enterprise infrastructure environments. Experience with SQL, SQL Server clustering and PKI infrastructure. Scripting and automation experience using PowerShell, SQL, JavaScript or REST services. Experience with reporting and data visualisation tools such as Power BI or SQL Server Reporting. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Jun 27, 2026
Contractor
Senior ITSM Engineer Must have an Active DV Clearance 4 Day weeks are available Senior ITSM Engineer Opportunity An opportunity exists for an experienced Senior ITSM Engineer to join a specialist ITSM Tooling team delivering enterprise service management solutions within secure Defence environments. The Senior ITSM Engineer will support the development, implementation and optimisation of ITSM tooling across multiple programmes and customer environments. The Senior ITSM Engineer will work as part of an Agile delivery team producing build documentation, configuration standards and implementation plans for complex ITSM platforms. This role suits a technically strong Senior ITSM Engineer who enjoys working with both traditional and modern service management tooling while delivering secure and resilient solutions. Senior ITSM Engineer Responsibilities Design, configure and deploy ITSM tooling solutions across secure environments. Produce build documentation, implementation plans and configuration standards. Support the optimisation and enhancement of enterprise ITSM platforms. Work closely with architects and delivery teams to ensure consistent tooling deployment. Ensure solutions align with ITIL service management processes and operational governance. Support delivery of large scale ITSM solutions across cloud, hybrid and on premises environments. Senior ITSM Engineer Skills and Experience Extensive experience with ITSM and Service Desk platforms including ServiceNow, BMC Remedy, BMC Helix, CA Service Desk Manager, Cherwell, Freshworks or ManageEngine. Strong knowledge of ITSM, ITOM, ITIL or eTOM frameworks, ideally with ITIL v4 certification. Experience delivering secure, large scale ITSM tooling solutions. Knowledge of Windows Server, Active Directory, Group Policy and enterprise infrastructure environments. Experience with SQL, SQL Server clustering and PKI infrastructure. Scripting and automation experience using PowerShell, SQL, JavaScript or REST services. Experience with reporting and data visualisation tools such as Power BI or SQL Server Reporting. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
About the role This is a senior leadership position responsible for the operational performance, quality, and strategic development of Kingsley's East region portfolio. You will provide visible, hands-on leadership to a cluster of Homes across Norfolk, Suffolk and Essex, driving a culture of high-quality, person-centred care alongside strong commercial performance. Reporting directly to the Co-Chief Operating Officer, you will be a key member of the Group's operational leadership team, contributing to business-wide strategy while owning the day-to-day performance of your region. Reports to: Chief Operating Officer Key duties and responsibilities Operational Leadership Provide strategic and operational oversight for all care homes and services within the East region Support, coach and develop the operations Managers to deliver outstanding care and meet regulatory requirements Conduct regular structured visits to homes, maintaining a visible and accessible leadership presence Lead the operational response to any quality or compliance concerns, working closely with the Group's Quality team Quality & Compliance Ensure all homes in the region maintain or achieve CQC ratings of Good or Outstanding Drive continuous improvement in care quality, resident experience and clinical outcomes Oversee preparation for CQC inspections and lead the response to regulatory findings Embed Kingsley's values and care standards across every home in the region Commercial Performance Take ownership of regional occupancy, revenue and EBITDA targets Work with Business Development and Sales teams to maintain strong referral pipelines and occupancy levels Manage regional budgets, identifying opportunities to improve efficiency without compromising care quality Support fee negotiations and local commissioner relationships People & Culture Support recruitment, retention and succession planning at Home Manager and operation manager level across the region Foster a positive, inclusive culture that supports staff wellbeing and reduces turnover Work with People team to manage complex employee relations matters at regional level Champion Kingsley's values and embed them throughout the regional workforce Skills and attributes Essential Proven senior operational leadership experience in the care home or wider healthcare sector Track record of managing multiple sites or services simultaneously Strong working knowledge of CQC standards and the regulatory environment for adult social care Demonstrated ability to drive quality improvement and manage underperformance Commercially astute, with experience owning P&L or budget accountability Outstanding people leadership skills a developer of talent, not just a performance manager Excellent communication and stakeholder engagement skills Desirable Experience operating at regional director level or equivalent Registered Manager qualification or equivalent clinical/care leadership background Familiarity with the care market and local commissioning landscape Experience supporting new home openings or acquisitions What will you gain? Competitive salary commensurate with experience Company car or car allowance Performance-related bonus Private healthcare on qualifying 25 days annual leave plus bank holidays Pension scheme
Jun 27, 2026
Full time
About the role This is a senior leadership position responsible for the operational performance, quality, and strategic development of Kingsley's East region portfolio. You will provide visible, hands-on leadership to a cluster of Homes across Norfolk, Suffolk and Essex, driving a culture of high-quality, person-centred care alongside strong commercial performance. Reporting directly to the Co-Chief Operating Officer, you will be a key member of the Group's operational leadership team, contributing to business-wide strategy while owning the day-to-day performance of your region. Reports to: Chief Operating Officer Key duties and responsibilities Operational Leadership Provide strategic and operational oversight for all care homes and services within the East region Support, coach and develop the operations Managers to deliver outstanding care and meet regulatory requirements Conduct regular structured visits to homes, maintaining a visible and accessible leadership presence Lead the operational response to any quality or compliance concerns, working closely with the Group's Quality team Quality & Compliance Ensure all homes in the region maintain or achieve CQC ratings of Good or Outstanding Drive continuous improvement in care quality, resident experience and clinical outcomes Oversee preparation for CQC inspections and lead the response to regulatory findings Embed Kingsley's values and care standards across every home in the region Commercial Performance Take ownership of regional occupancy, revenue and EBITDA targets Work with Business Development and Sales teams to maintain strong referral pipelines and occupancy levels Manage regional budgets, identifying opportunities to improve efficiency without compromising care quality Support fee negotiations and local commissioner relationships People & Culture Support recruitment, retention and succession planning at Home Manager and operation manager level across the region Foster a positive, inclusive culture that supports staff wellbeing and reduces turnover Work with People team to manage complex employee relations matters at regional level Champion Kingsley's values and embed them throughout the regional workforce Skills and attributes Essential Proven senior operational leadership experience in the care home or wider healthcare sector Track record of managing multiple sites or services simultaneously Strong working knowledge of CQC standards and the regulatory environment for adult social care Demonstrated ability to drive quality improvement and manage underperformance Commercially astute, with experience owning P&L or budget accountability Outstanding people leadership skills a developer of talent, not just a performance manager Excellent communication and stakeholder engagement skills Desirable Experience operating at regional director level or equivalent Registered Manager qualification or equivalent clinical/care leadership background Familiarity with the care market and local commissioning landscape Experience supporting new home openings or acquisitions What will you gain? Competitive salary commensurate with experience Company car or car allowance Performance-related bonus Private healthcare on qualifying 25 days annual leave plus bank holidays Pension scheme
Title: Cluster Housekeeping Manager Location: Ashburn Hotel and Knightsbridge, South Kensington Duration: Permanent, onsite, Salary: £ per year We're currently seeking a Housekeeping Manager to join our team in London. This is an exciting opportunity to join a fast-paced thriving business with opportunities for growth and development. If you're ready to embark on a rewarding journey with MCR Property Group and contribute to our mission of creating enduring value in the property market, we'd love to hear from you. MCR Property Group is a leading independent real estate investment and development company, operating nationally with offices in London, Manchester, Birmingham, and Glasgow. Our primary focus lies in developing new build and conversion residential and industrial projects and managing a diverse portfolio covering every asset class, which includes around 7,500 residential plots and commercial/industrial assets exceeding £2 billion in value. Job Summary: The Housekeeping Manager is responsible for overseeing the day-to-day operations of the housekeeping department across three serviced apartment properties and one hotel in the Kensington and Knightsbridge area, comprising a total of 85 rooms and apartments. This includes ensuring high standards of cleanliness, guest satisfaction, inventory control, and efficient staff management. The role requires a hands-on leader who can maintain operational excellence and team productivity while ensuring compliance with health and safety regulations. Key Responsibilities: Supervise and coordinate activities of room attendants, public area attendants, and laundry staff. Conduct daily inspections of guest rooms, corridors, public areas, and back-of-house to ensure cleanliness standards are met. Monitor occupancy levels and adjust staffing schedules accordingly. Train, develop, and evaluate housekeeping team members to ensure top performance and guest service. Maintain inventory of cleaning supplies, linens, guest amenities, and uniforms, place orders when necessary. Manage department budget, control costs, and minimize waste. Handle guest complaints related to housekeeping services and resolve them professionally. Ensure compliance with health, safety, and sanitation standards, including hotel brand standards. Coordinate with front office and maintenance for efficient room turnover and guest satisfaction. Prepare and maintain reports such as room status, staff attendance, and maintenance requests. Qualifications & Requirements: Proven experience as a housekeeping supervisor or manager in a hotel environment. Strong leadership and organizational skills. Excellent attention to detail. Good communication skills (verbal and written). Proficient in using hotel property management systems (e.g., Opera, PMS). Ability to work flexible hours, including weekends and holidays. High school diploma or equivalent; hospitality certification or degree is a plus. Preferred Experience: 3-5 years in hotel housekeeping management. Experience in managing a team in a hotel with 50-150 keys. Familiarity with hotel brand standards (e.g., Marriott, Hilton, IHG, etc.). MCR Benefits 22 days holiday plus bank holidays, increasing by 1 with every completed year to a maximum 25 days Your Birthday off
Jun 27, 2026
Full time
Title: Cluster Housekeeping Manager Location: Ashburn Hotel and Knightsbridge, South Kensington Duration: Permanent, onsite, Salary: £ per year We're currently seeking a Housekeeping Manager to join our team in London. This is an exciting opportunity to join a fast-paced thriving business with opportunities for growth and development. If you're ready to embark on a rewarding journey with MCR Property Group and contribute to our mission of creating enduring value in the property market, we'd love to hear from you. MCR Property Group is a leading independent real estate investment and development company, operating nationally with offices in London, Manchester, Birmingham, and Glasgow. Our primary focus lies in developing new build and conversion residential and industrial projects and managing a diverse portfolio covering every asset class, which includes around 7,500 residential plots and commercial/industrial assets exceeding £2 billion in value. Job Summary: The Housekeeping Manager is responsible for overseeing the day-to-day operations of the housekeeping department across three serviced apartment properties and one hotel in the Kensington and Knightsbridge area, comprising a total of 85 rooms and apartments. This includes ensuring high standards of cleanliness, guest satisfaction, inventory control, and efficient staff management. The role requires a hands-on leader who can maintain operational excellence and team productivity while ensuring compliance with health and safety regulations. Key Responsibilities: Supervise and coordinate activities of room attendants, public area attendants, and laundry staff. Conduct daily inspections of guest rooms, corridors, public areas, and back-of-house to ensure cleanliness standards are met. Monitor occupancy levels and adjust staffing schedules accordingly. Train, develop, and evaluate housekeeping team members to ensure top performance and guest service. Maintain inventory of cleaning supplies, linens, guest amenities, and uniforms, place orders when necessary. Manage department budget, control costs, and minimize waste. Handle guest complaints related to housekeeping services and resolve them professionally. Ensure compliance with health, safety, and sanitation standards, including hotel brand standards. Coordinate with front office and maintenance for efficient room turnover and guest satisfaction. Prepare and maintain reports such as room status, staff attendance, and maintenance requests. Qualifications & Requirements: Proven experience as a housekeeping supervisor or manager in a hotel environment. Strong leadership and organizational skills. Excellent attention to detail. Good communication skills (verbal and written). Proficient in using hotel property management systems (e.g., Opera, PMS). Ability to work flexible hours, including weekends and holidays. High school diploma or equivalent; hospitality certification or degree is a plus. Preferred Experience: 3-5 years in hotel housekeeping management. Experience in managing a team in a hotel with 50-150 keys. Familiarity with hotel brand standards (e.g., Marriott, Hilton, IHG, etc.). MCR Benefits 22 days holiday plus bank holidays, increasing by 1 with every completed year to a maximum 25 days Your Birthday off
Boss Professional Services
High Wycombe, Buckinghamshire
DevSecOps Engineer Department: IT Infrastructure Reporting to: Head of IT The DevSecOps Engineer will play a key leadership role in our team as we automate our multiple development pipelines that flow into Docker and Kubernetes on-premise infrastructure. Part of this role will be to migrate our existing Docker Containers to Kubernetes. This DevSecOps Engineer will implement a Secure Software Development Lifecycle and will need to understand software development (Dev), but enjoy all the things necessary for improving deploying, monitoring, and operating production services (Ops) whilst ensuring that secure development practices are followed (Sec). Essential: Hands on experience using the Kubernetes platform. Provide thought and subject matter leadership in DevSecOps. Infrastructure, advising Development Managers in structuring and sizing their plans Raising red flags on faulty models or assumptions to prevent misguided implementation. Ability to automate release deployments across all stacks. Strong experience with release pipelines, including blue/green deployments. Develop effective tooling to accelerate deploy and release management. Optimize deployments for scalability, efficiency and security. Develop infrastructure standards and best practices with a proclivity towards automation. Build, manage and upgrade Kubernetes clusters Experience building Kubernetes capabilities, integrations and security requirements Python or Go Lead the design, implementation, and maintenance of CI/CD pipelines Develop and maintain automation scripts for system administration and operational tasks Monitor system performance, troubleshoot issues, and implement solutions to enhance reliability and scalability. Experience with CI/CD tools such as Jenkins, GitLab CI, or Argo CD. Work closely with the Head of IT, C.I.S.O. and Directors to develop, implement and coordinate systems and procedures. Maintain the configuration, identifying dependencies, potential conflicts, document the process and track a schedule of the deployments for each environment. Manage the configuration and up-time of all environments and microservices. Experience on managing vulnerability resolution on key environments. Design, implement, and maintain highly available and secure infrastructures. Build and implement monitoring and logging services. Carry out threat modelling and implement secure coding practices Ensure security standards are met using automated testing on build pipelines. Design and implement a DR/remote service strategy. Work with the Infrastructure team for the implementation of ITIL concepts and tools. Remain current on broad technology infrastructure changes in the industry and how they may assist with driving down costs or increasing competitive advantage. Desirable experience for the DevSecOps Engineer: Continually manage all cloud assets to ensure right-sized and minimize sprawl. Experience of Gitlab Experience of AWS Cloud Relevant technical certifications
Jun 26, 2026
Full time
DevSecOps Engineer Department: IT Infrastructure Reporting to: Head of IT The DevSecOps Engineer will play a key leadership role in our team as we automate our multiple development pipelines that flow into Docker and Kubernetes on-premise infrastructure. Part of this role will be to migrate our existing Docker Containers to Kubernetes. This DevSecOps Engineer will implement a Secure Software Development Lifecycle and will need to understand software development (Dev), but enjoy all the things necessary for improving deploying, monitoring, and operating production services (Ops) whilst ensuring that secure development practices are followed (Sec). Essential: Hands on experience using the Kubernetes platform. Provide thought and subject matter leadership in DevSecOps. Infrastructure, advising Development Managers in structuring and sizing their plans Raising red flags on faulty models or assumptions to prevent misguided implementation. Ability to automate release deployments across all stacks. Strong experience with release pipelines, including blue/green deployments. Develop effective tooling to accelerate deploy and release management. Optimize deployments for scalability, efficiency and security. Develop infrastructure standards and best practices with a proclivity towards automation. Build, manage and upgrade Kubernetes clusters Experience building Kubernetes capabilities, integrations and security requirements Python or Go Lead the design, implementation, and maintenance of CI/CD pipelines Develop and maintain automation scripts for system administration and operational tasks Monitor system performance, troubleshoot issues, and implement solutions to enhance reliability and scalability. Experience with CI/CD tools such as Jenkins, GitLab CI, or Argo CD. Work closely with the Head of IT, C.I.S.O. and Directors to develop, implement and coordinate systems and procedures. Maintain the configuration, identifying dependencies, potential conflicts, document the process and track a schedule of the deployments for each environment. Manage the configuration and up-time of all environments and microservices. Experience on managing vulnerability resolution on key environments. Design, implement, and maintain highly available and secure infrastructures. Build and implement monitoring and logging services. Carry out threat modelling and implement secure coding practices Ensure security standards are met using automated testing on build pipelines. Design and implement a DR/remote service strategy. Work with the Infrastructure team for the implementation of ITIL concepts and tools. Remain current on broad technology infrastructure changes in the industry and how they may assist with driving down costs or increasing competitive advantage. Desirable experience for the DevSecOps Engineer: Continually manage all cloud assets to ensure right-sized and minimize sprawl. Experience of Gitlab Experience of AWS Cloud Relevant technical certifications
Senior Cluster / Multi-site Operations Manager - Corporate Hospitality / Luxury Real Estate - London - c£70k + performance bonuses We are on the hunt for an ambitious, entrepreneurial and commercially-astute Senior Multi-site Operations Manager , ideally with experience of managing teams in high-end client-facing industries (i.e. luxury hotels, high-end retail or luxury real estate etc.) together with demonstrable expertise in commercial operational management, to join a rapid-growth corporate hospitality / luxury real estate provider based in Central London. A strategic mindset, solid business acumen, proven expertise with multi-site revenue drivers, P&L, forecasting and commercial performance is what we're looking for; together with impeccable communication skills, an organised nature, a professional demeanour and the ability to lead, motivate and manage teams across multiple sites. Please note: This is an office/field based role, 5 days a week (Mon to Fri). What's on offer? Our client is offering a competitive basic of c£70k plus performance-related bonuses. A comprehensive benefits package is available and the role will be based in stunning offices in Central London. This role has an exciting trajectory; the company always looks to promote from within, so the career path for this role could lead to an Operations Director role. Key responsibilities as the Senior Operations Manager will include: Leading the day-to-day commercial performance across a cluster of business centres in Central London Ensuring every site reaches the same exacting standard at all times Ownership of cluster P&L - revenue, budget and margin responsibility across all business centres in your region (London) Leading, managing, supporting and mentoring a team of Business and Centre Managers to ensure continued business success Project managing new company openings, overseeing fit-out, snagging, launch and hand-over Building and managing relationships internally with internal teams and stakeholders and externally with brokers, agents and clients Working closely with the Commercial Director to drive commercial performance including pricing, occupancy, yield and upselling Analysing key commercial datasets in order to make sound commercial decisions aligned with company objectives And more! What we're looking for: Experience in similar cluster management / multi-site management ideally within 5 hospitality, luxury retail or high-end real estate sector Inspirational management and leadership qualities Sound expertise in building and maintaining successful relationships with clients, stakeholders and internal teams Strong commercial awareness, strategic thinking and ability to bring credibility to role Project management experience Strong IT literacy including Advanced MS Office (Word, Excel, PowerPoint and Outlook essential) Tech savvy with an interest in AI to help automate and improve processes Focused, organised, self-motivated, flexible and dynamic nature Proactive problem-solving and decision-making skills Desire to go above and beyond Interested in this Senior Operations Manager role? If this sounds like the role for you and you have the demonstrable experience, qualifications and skills we're looking for, plus you're available imminently and able to undertake a temp to perm, then do not hesitate! Please submit your CV ASAP, quoting 'CP - Senior Operations Manager - Luxury Real Estate'
Jun 26, 2026
Full time
Senior Cluster / Multi-site Operations Manager - Corporate Hospitality / Luxury Real Estate - London - c£70k + performance bonuses We are on the hunt for an ambitious, entrepreneurial and commercially-astute Senior Multi-site Operations Manager , ideally with experience of managing teams in high-end client-facing industries (i.e. luxury hotels, high-end retail or luxury real estate etc.) together with demonstrable expertise in commercial operational management, to join a rapid-growth corporate hospitality / luxury real estate provider based in Central London. A strategic mindset, solid business acumen, proven expertise with multi-site revenue drivers, P&L, forecasting and commercial performance is what we're looking for; together with impeccable communication skills, an organised nature, a professional demeanour and the ability to lead, motivate and manage teams across multiple sites. Please note: This is an office/field based role, 5 days a week (Mon to Fri). What's on offer? Our client is offering a competitive basic of c£70k plus performance-related bonuses. A comprehensive benefits package is available and the role will be based in stunning offices in Central London. This role has an exciting trajectory; the company always looks to promote from within, so the career path for this role could lead to an Operations Director role. Key responsibilities as the Senior Operations Manager will include: Leading the day-to-day commercial performance across a cluster of business centres in Central London Ensuring every site reaches the same exacting standard at all times Ownership of cluster P&L - revenue, budget and margin responsibility across all business centres in your region (London) Leading, managing, supporting and mentoring a team of Business and Centre Managers to ensure continued business success Project managing new company openings, overseeing fit-out, snagging, launch and hand-over Building and managing relationships internally with internal teams and stakeholders and externally with brokers, agents and clients Working closely with the Commercial Director to drive commercial performance including pricing, occupancy, yield and upselling Analysing key commercial datasets in order to make sound commercial decisions aligned with company objectives And more! What we're looking for: Experience in similar cluster management / multi-site management ideally within 5 hospitality, luxury retail or high-end real estate sector Inspirational management and leadership qualities Sound expertise in building and maintaining successful relationships with clients, stakeholders and internal teams Strong commercial awareness, strategic thinking and ability to bring credibility to role Project management experience Strong IT literacy including Advanced MS Office (Word, Excel, PowerPoint and Outlook essential) Tech savvy with an interest in AI to help automate and improve processes Focused, organised, self-motivated, flexible and dynamic nature Proactive problem-solving and decision-making skills Desire to go above and beyond Interested in this Senior Operations Manager role? If this sounds like the role for you and you have the demonstrable experience, qualifications and skills we're looking for, plus you're available imminently and able to undertake a temp to perm, then do not hesitate! Please submit your CV ASAP, quoting 'CP - Senior Operations Manager - Luxury Real Estate'
H International Consultant / HIa Legal
Preston, Lancashire
International Branded Hotel are looking for a Front Office Manager to lead the Front Office team and make sure every guest receives a smooth, friendly and professional experience from arrival to departure. The hotel is a full-service property near Fulwood, and well placed for business, events and leisure guests. With modern bedrooms, on-site dining, a fitness centre and flexible meeting and event space, the Front Office team plays a key role in keeping the guest journey running well. This is a hands-on leadership role for someone who enjoys being visible at the desk and around the hotel, supporting team members, improving standards and creating a warm welcome for every guest. You will join a hotel team where service matters, expectations are clear, and people are supported to grow through training, feedback and real responsibility. We are building a workplace where team members feel trusted, included and able to do a good job. In return, we look for people who care about guests, support their colleagues and take pride in keeping standards high, even when the hotel is busy. As Front Office Manager , you will bring calm, practical leadership to a busy Front Office environment, support the team with confidence and care, and help the hotel perform commercially while keeping guest experience, safety and team standards at the centre of every decision. WHAT YOU'LL DO • Lead the day-to-day Front Office operation, including reception, guest service, shift planning and team standards. • Support the team to deliver a smooth check-in, stay and check-out experience. • Monitor guest feedback and use it to improve service, communication and ways of working. • Recognise regular and VIP guests and support Hilton brand standards and loyalty activity. • Maximise room occupancy and revenue opportunities through strong availability awareness, upselling and rate discipline. • Coach, train and develop Front Office team members so they feel confident in their roles. • Manage performance, conduct and absence fairly and consistently, with support where needed. • Work closely with Housekeeping, Reservations, Sales, Food and Beverage, Maintenance and the Duty Management team. • Ensure Front Office procedures, cash handling, security, fire safety, health and safety and system use are followed correctly. WHAT YOU'LL BRING • Experience working at Front Office Manager level or in a similar hotel front office leadership role. • Strong understanding of hotel front office operations, guest service and team leadership. • A visible, approachable and hands-on leadership style. • Commercial awareness, including occupancy, rates, upselling and guest loyalty. • Confidence leading, coaching and developing team members. • Calm judgement under pressure and the ability to handle guest feedback or complaints professionally. • Good IT skills, including hotel systems, reports, email and Microsoft Office. • Strong communication skills and the ability to work well with other hotel departments. • A smart, professional approach in line with hotel and brand standards. • Hilton or branded full-service hotel experience would be an advantage, but is not essential. HOURS AND WORKING PATTERN This is a full-time hotel leadership role. The Front Office Manager working pattern will be based on the needs of the Front Office operation and will include shift work. Flexibility will be needed across weekdays, evenings, weekends and bank holidays, especially during peak arrival and departure times, major events, audits and busy guest periods. PAY AND BENEFITS • Salary: £33,000 to £35000 per annum plus Bonus • Contract: Full Time, Permanent • Benefits: Pension, Meals on Duty, Uniform, Hotel Discounts, Food & Drink Discounts, Training and Development opportunities, Gym Membership, Onsite Parking, Team Events and Celebrations, Company Sick Pay Scheme, Employee Assistance Scheme including Mental Health Support. WHERE THIS ROLE CAN LEAD The Front Office Manager role can provide progression into Rooms Division Manager, Operations Manager, Hotel Manager, cluster rooms leadership or wider senior hotel operations roles. WHAT HAPPENS NEXT To apply, please click on Apply, answer the screening questions and attach your CV for the Front Office Manager role. We aim to contact shortlisted candidates within 14 days. We welcome applications from people with different backgrounds and experiences. Reasonable adjustments will be considered throughout the recruitment process and in the role where required.
Jun 26, 2026
Full time
International Branded Hotel are looking for a Front Office Manager to lead the Front Office team and make sure every guest receives a smooth, friendly and professional experience from arrival to departure. The hotel is a full-service property near Fulwood, and well placed for business, events and leisure guests. With modern bedrooms, on-site dining, a fitness centre and flexible meeting and event space, the Front Office team plays a key role in keeping the guest journey running well. This is a hands-on leadership role for someone who enjoys being visible at the desk and around the hotel, supporting team members, improving standards and creating a warm welcome for every guest. You will join a hotel team where service matters, expectations are clear, and people are supported to grow through training, feedback and real responsibility. We are building a workplace where team members feel trusted, included and able to do a good job. In return, we look for people who care about guests, support their colleagues and take pride in keeping standards high, even when the hotel is busy. As Front Office Manager , you will bring calm, practical leadership to a busy Front Office environment, support the team with confidence and care, and help the hotel perform commercially while keeping guest experience, safety and team standards at the centre of every decision. WHAT YOU'LL DO • Lead the day-to-day Front Office operation, including reception, guest service, shift planning and team standards. • Support the team to deliver a smooth check-in, stay and check-out experience. • Monitor guest feedback and use it to improve service, communication and ways of working. • Recognise regular and VIP guests and support Hilton brand standards and loyalty activity. • Maximise room occupancy and revenue opportunities through strong availability awareness, upselling and rate discipline. • Coach, train and develop Front Office team members so they feel confident in their roles. • Manage performance, conduct and absence fairly and consistently, with support where needed. • Work closely with Housekeeping, Reservations, Sales, Food and Beverage, Maintenance and the Duty Management team. • Ensure Front Office procedures, cash handling, security, fire safety, health and safety and system use are followed correctly. WHAT YOU'LL BRING • Experience working at Front Office Manager level or in a similar hotel front office leadership role. • Strong understanding of hotel front office operations, guest service and team leadership. • A visible, approachable and hands-on leadership style. • Commercial awareness, including occupancy, rates, upselling and guest loyalty. • Confidence leading, coaching and developing team members. • Calm judgement under pressure and the ability to handle guest feedback or complaints professionally. • Good IT skills, including hotel systems, reports, email and Microsoft Office. • Strong communication skills and the ability to work well with other hotel departments. • A smart, professional approach in line with hotel and brand standards. • Hilton or branded full-service hotel experience would be an advantage, but is not essential. HOURS AND WORKING PATTERN This is a full-time hotel leadership role. The Front Office Manager working pattern will be based on the needs of the Front Office operation and will include shift work. Flexibility will be needed across weekdays, evenings, weekends and bank holidays, especially during peak arrival and departure times, major events, audits and busy guest periods. PAY AND BENEFITS • Salary: £33,000 to £35000 per annum plus Bonus • Contract: Full Time, Permanent • Benefits: Pension, Meals on Duty, Uniform, Hotel Discounts, Food & Drink Discounts, Training and Development opportunities, Gym Membership, Onsite Parking, Team Events and Celebrations, Company Sick Pay Scheme, Employee Assistance Scheme including Mental Health Support. WHERE THIS ROLE CAN LEAD The Front Office Manager role can provide progression into Rooms Division Manager, Operations Manager, Hotel Manager, cluster rooms leadership or wider senior hotel operations roles. WHAT HAPPENS NEXT To apply, please click on Apply, answer the screening questions and attach your CV for the Front Office Manager role. We aim to contact shortlisted candidates within 14 days. We welcome applications from people with different backgrounds and experiences. Reasonable adjustments will be considered throughout the recruitment process and in the role where required.
Cluster Manager Surrey Retail & Hospitality Brand Zachary Daniels has an exciting opportunity for a Cluster Manager who is a passionate leader who thrives on developing people, driving sales, and delivering exceptional customer experiences. We're looking for a Cluster Manager to support and inspire brilliant store teams, helping continue to deliver outstanding products, service, and hospitality across a large geographical area in South West London and beyond We are open to speaking to candidates who are eager for a step up, perhaps Store Managers who have held areas, completed secondments but now wanted a full-time Cluster Manager role! This is an exciting opportunity for a motivated multi-site manager to make a real impact, working closely with Store Managers to drive performance, build high-performing teams, and ensure every customer enjoys the warm, welcoming experience that our much-loved quick service coffee house and bakery is known for. What You'll Be Doing As Cluster Manager, you'll oversee a number of stores in the earlier - you will drive operational excellence, staff training and recruitment along with a drive to develop those around you. Key Responsibilities Lead and support multiple locations to achieve sales targets and business growth objectives Coach, mentor, and develop Store Managers to maximise team performance and customer satisfaction Monitor store performance through KPI analysis, sales reporting, and customer feedback Identify opportunities to increase sales, improve efficiencies, and strengthen customer loyalty Ensure all stores consistently meet food safety, hygiene, and health & safety standards Resolve operational challenges and escalated customer concerns effectively and professionally Maintain high brand standards across all locations Foster a positive, customer-first culture where teams can thrive and succeed What We're Looking For in our new Cluster Manager Knowledge and experience about managing multiple retail or hospitality locations A strong track record of driving sales growth and commercial performance Outstanding leadership, coaching, and people development skills Strong understanding of food safety, hygiene, and health & safety compliance Excellent analytical and problem-solving abilities A hands-on, proactive approach with a passion for delivering exceptional customer experiences Strong communication and relationship-building skills Ready to Take the Next Step? If you're an ambitious multi-site leader looking for full-time Cluster Manager role that is a rewarding role with a successful and growing quick service restaurants, coffee houses or even fresh goods and bakeries. BH36475
Jun 24, 2026
Full time
Cluster Manager Surrey Retail & Hospitality Brand Zachary Daniels has an exciting opportunity for a Cluster Manager who is a passionate leader who thrives on developing people, driving sales, and delivering exceptional customer experiences. We're looking for a Cluster Manager to support and inspire brilliant store teams, helping continue to deliver outstanding products, service, and hospitality across a large geographical area in South West London and beyond We are open to speaking to candidates who are eager for a step up, perhaps Store Managers who have held areas, completed secondments but now wanted a full-time Cluster Manager role! This is an exciting opportunity for a motivated multi-site manager to make a real impact, working closely with Store Managers to drive performance, build high-performing teams, and ensure every customer enjoys the warm, welcoming experience that our much-loved quick service coffee house and bakery is known for. What You'll Be Doing As Cluster Manager, you'll oversee a number of stores in the earlier - you will drive operational excellence, staff training and recruitment along with a drive to develop those around you. Key Responsibilities Lead and support multiple locations to achieve sales targets and business growth objectives Coach, mentor, and develop Store Managers to maximise team performance and customer satisfaction Monitor store performance through KPI analysis, sales reporting, and customer feedback Identify opportunities to increase sales, improve efficiencies, and strengthen customer loyalty Ensure all stores consistently meet food safety, hygiene, and health & safety standards Resolve operational challenges and escalated customer concerns effectively and professionally Maintain high brand standards across all locations Foster a positive, customer-first culture where teams can thrive and succeed What We're Looking For in our new Cluster Manager Knowledge and experience about managing multiple retail or hospitality locations A strong track record of driving sales growth and commercial performance Outstanding leadership, coaching, and people development skills Strong understanding of food safety, hygiene, and health & safety compliance Excellent analytical and problem-solving abilities A hands-on, proactive approach with a passion for delivering exceptional customer experiences Strong communication and relationship-building skills Ready to Take the Next Step? If you're an ambitious multi-site leader looking for full-time Cluster Manager role that is a rewarding role with a successful and growing quick service restaurants, coffee houses or even fresh goods and bakeries. BH36475
Cluster Manager Surrey Retail & Hospitality Brand Zachary Daniels has an exciting opportunity for a Cluster Manager who is a passionate leader who thrives on developing people, driving sales, and delivering exceptional customer experiences. We're looking for a Cluster Manager to support and inspire brilliant store teams, helping continue to deliver outstanding products, service, and hospitality across a large geographical area in South West London and beyond We are open to speaking to candidates who are eager for a step up, perhaps Store Managers who have held areas, completed secondments but now wanted a full-time Cluster Manager role! This is an exciting opportunity for a motivated multi-site manager to make a real impact, working closely with Store Managers to drive performance, build high-performing teams, and ensure every customer enjoys the warm, welcoming experience that our much-loved quick service coffee house and bakery is known for. What You'll Be Doing As Cluster Manager, you'll oversee a number of stores in the earlier - you will drive operational excellence, staff training and recruitment along with a drive to develop those around you. Key Responsibilities Lead and support multiple locations to achieve sales targets and business growth objectives Coach, mentor, and develop Store Managers to maximise team performance and customer satisfaction Monitor store performance through KPI analysis, sales reporting, and customer feedback Identify opportunities to increase sales, improve efficiencies, and strengthen customer loyalty Ensure all stores consistently meet food safety, hygiene, and health & safety standards Resolve operational challenges and escalated customer concerns effectively and professionally Maintain high brand standards across all locations Foster a positive, customer-first culture where teams can thrive and succeed What We're Looking For in our new Cluster Manager Knowledge and experience about managing multiple retail or hospitality locations A strong track record of driving sales growth and commercial performance Outstanding leadership, coaching, and people development skills Strong understanding of food safety, hygiene, and health & safety compliance Excellent analytical and problem-solving abilities A hands-on, proactive approach with a passion for delivering exceptional customer experiences Strong communication and relationship-building skills Ready to Take the Next Step? If you're an ambitious multi-site leader looking for full-time Cluster Manager role that is a rewarding role with a successful and growing quick service restaurants, coffee houses or even fresh goods and bakeries. BH36475
Jun 24, 2026
Full time
Cluster Manager Surrey Retail & Hospitality Brand Zachary Daniels has an exciting opportunity for a Cluster Manager who is a passionate leader who thrives on developing people, driving sales, and delivering exceptional customer experiences. We're looking for a Cluster Manager to support and inspire brilliant store teams, helping continue to deliver outstanding products, service, and hospitality across a large geographical area in South West London and beyond We are open to speaking to candidates who are eager for a step up, perhaps Store Managers who have held areas, completed secondments but now wanted a full-time Cluster Manager role! This is an exciting opportunity for a motivated multi-site manager to make a real impact, working closely with Store Managers to drive performance, build high-performing teams, and ensure every customer enjoys the warm, welcoming experience that our much-loved quick service coffee house and bakery is known for. What You'll Be Doing As Cluster Manager, you'll oversee a number of stores in the earlier - you will drive operational excellence, staff training and recruitment along with a drive to develop those around you. Key Responsibilities Lead and support multiple locations to achieve sales targets and business growth objectives Coach, mentor, and develop Store Managers to maximise team performance and customer satisfaction Monitor store performance through KPI analysis, sales reporting, and customer feedback Identify opportunities to increase sales, improve efficiencies, and strengthen customer loyalty Ensure all stores consistently meet food safety, hygiene, and health & safety standards Resolve operational challenges and escalated customer concerns effectively and professionally Maintain high brand standards across all locations Foster a positive, customer-first culture where teams can thrive and succeed What We're Looking For in our new Cluster Manager Knowledge and experience about managing multiple retail or hospitality locations A strong track record of driving sales growth and commercial performance Outstanding leadership, coaching, and people development skills Strong understanding of food safety, hygiene, and health & safety compliance Excellent analytical and problem-solving abilities A hands-on, proactive approach with a passion for delivering exceptional customer experiences Strong communication and relationship-building skills Ready to Take the Next Step? If you're an ambitious multi-site leader looking for full-time Cluster Manager role that is a rewarding role with a successful and growing quick service restaurants, coffee houses or even fresh goods and bakeries. BH36475
Atrium Workforce Solutions UK Limited
Leeds, Yorkshire
IBM MQ Administrator - z/OS (Mainframe) DURATION: 6 months (extension - very likely LOCATION: Leeds OR Edinburgh OR Halifax or Manchester WORKING HOURS: Standard business hours with out of hours support required ONSITE REQUIREMENTS: Hybrid - 2 days onsite per week ENGAGEMENT TYPE: Contract - Outside IR35 DAY RATE: £600 per day LEGAL RIGHT TO WORK: Candidates must have the legal right to work in the UK. Sponsorship is not available for this role. ATRIUM GLOBAL SUMMARY Atrium Global is supporting a client within the financial services sector who is seeking a highly experienced IBM MQ z/OS Administrator to join a specialist Mainframe Middleware team. JOB OVERVIEW This role sits within a Mainframe-only environment and requires a contractor who can contribute immediately with minimal ramp-up. You will provide hands-on support and delivery across a critical IBM MQ estate on z/OS, focusing on production stability, incident resolution and controlled change delivery. This is a pure z/OS MQ role - candidates with primarily distributed MQ or broader platform backgrounds will not be suitable. RESPONSIBILITIES Provide hands-on administration of IBM MQ on z/OS across production environments Deliver incident, problem and change resolution within strict SLAs Support and maintain MQ queue managers, channels and configurations Perform production deployments, upgrades and migrations Troubleshoot complex MQ issues across mission-critical systems Maintain service stability, resilience and performance optimisation Work closely with stakeholders across Mainframe and infrastructure teams Ensure adherence to governance, processes and security standards Participate in out of hours support and deployment activities REQUIREMENTS * Strong hands-on experience administering IBM MQ on z/OS (v9.x preferred) * Proven experience working in Mainframe-only MQ environments * Deep understanding of: - Queue managers - Channels - MQ objects - Clustering/Queue Sharing Groups (QSG) * Experience with TLS/SSL configuration and MQ security (RACF) * Strong troubleshooting skills within production MQ environments * Experience delivering changes independently into production * Familiarity with z/OS panels, ISPF and Mainframe tooling * Experience working within ITIL-controlled environments NICE TO HAVE * Experience with MQ monitoring tools on z/OS (eg Omegamon) * Experience within UK banking or financial services environments * Experience supporting high-volume payments or core banking systems
Jun 24, 2026
Contractor
IBM MQ Administrator - z/OS (Mainframe) DURATION: 6 months (extension - very likely LOCATION: Leeds OR Edinburgh OR Halifax or Manchester WORKING HOURS: Standard business hours with out of hours support required ONSITE REQUIREMENTS: Hybrid - 2 days onsite per week ENGAGEMENT TYPE: Contract - Outside IR35 DAY RATE: £600 per day LEGAL RIGHT TO WORK: Candidates must have the legal right to work in the UK. Sponsorship is not available for this role. ATRIUM GLOBAL SUMMARY Atrium Global is supporting a client within the financial services sector who is seeking a highly experienced IBM MQ z/OS Administrator to join a specialist Mainframe Middleware team. JOB OVERVIEW This role sits within a Mainframe-only environment and requires a contractor who can contribute immediately with minimal ramp-up. You will provide hands-on support and delivery across a critical IBM MQ estate on z/OS, focusing on production stability, incident resolution and controlled change delivery. This is a pure z/OS MQ role - candidates with primarily distributed MQ or broader platform backgrounds will not be suitable. RESPONSIBILITIES Provide hands-on administration of IBM MQ on z/OS across production environments Deliver incident, problem and change resolution within strict SLAs Support and maintain MQ queue managers, channels and configurations Perform production deployments, upgrades and migrations Troubleshoot complex MQ issues across mission-critical systems Maintain service stability, resilience and performance optimisation Work closely with stakeholders across Mainframe and infrastructure teams Ensure adherence to governance, processes and security standards Participate in out of hours support and deployment activities REQUIREMENTS * Strong hands-on experience administering IBM MQ on z/OS (v9.x preferred) * Proven experience working in Mainframe-only MQ environments * Deep understanding of: - Queue managers - Channels - MQ objects - Clustering/Queue Sharing Groups (QSG) * Experience with TLS/SSL configuration and MQ security (RACF) * Strong troubleshooting skills within production MQ environments * Experience delivering changes independently into production * Familiarity with z/OS panels, ISPF and Mainframe tooling * Experience working within ITIL-controlled environments NICE TO HAVE * Experience with MQ monitoring tools on z/OS (eg Omegamon) * Experience within UK banking or financial services environments * Experience supporting high-volume payments or core banking systems
