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Saab UK
Infrastructure Architect
Saab UK Hull, Yorkshire
Introduction Saab UK is part of Scandinavia's largest defence company, bringing together the best of Swedish and British innovation. Saab offers world-leading solutions and services in defence, aviation, space, and civil security to keep people and society safe. Our UK presence has been growing at pace, meaning we can offer a wide range of opportunities for personal fulfilment and career growth. We currently employ over 600 people across eight sites in the UK, and our specialisations include software engineering, underwater robotics, radars, AI, and armed forces training. The Role: This is a 12 month fixed term contract position and can be based remotely anywhere in the UK. Within Saab UK, Public Safety Solutions (PSS) develops advanced software applications and mission critical solutions used by Police, Fire & Rescue, Airports and other public safety organisations. Our solutions support real-time operational environments where resilience, availability and security are essential. As part of our continued growth and transformation towards providing managed services, we are looking for an experienced Infrastructure Architect to help shape, design and implement scalable and resilient hosting platforms for mission critical software systems and aid decision making on approach (e.g. public cloud vs private cloud) and other key design choices. This is a hands-on technical role suited to someone who combines strong architecture capability with practical delivery experience across cloud/on-premise infrastructure, automation, networking, security and operational readiness. Key Responsibilities: Design and implement secure, scalable and resilient cloud-hosted managed service platforms Define infrastructure architecture for mission critical applications, including: Cloud hosting (public or private cloud) Networking Resilience and disaster recovery High availability Performance and scalability Security and operational monitoring Automated deployment using Infrastructure as Code (IaC) Work closely with software engineering and DevOps teams to enable cloud-native deployment models Develop and improve infrastructure-as-code and automation capabilities Support major bids and customer engagements with infrastructure and hosting architecture expertise Produce high and low-level technical designs and supporting documentation Define operational readiness requirements for managed service environments Support platform standardisation, governance and technical assurance activities Work with customers and third-party suppliers to integrate infrastructure into existing enterprise environments Contribute to cloud migration, modernisation and platform transformation initiatives Provide technical leadership and mentoring across infrastructure and platform engineering domains Support operational teams with third-line technical expertise where required Qualifications and Skills: Proven experience as an Infrastructure Architect, Cloud Architect or Platform Architect in complex enterprise environments Strong hands-on experience designing and implementing cloud-hosted platforms and managed services Demonstrable experience with cloud hosting (Microsoft Azure, AWS cloud environments or private cloud) Strong understanding of: Infrastructure architecture Cloud networking Security and identity Disaster recovery Resilience engineering Performance optimisation Operational support models Experience with Infrastructure as Code and automation tooling such as: Terraform Ansible Packer PowerShell CI/CD pipelines Experience working with Kubernetes, containers and modern platform technologies Strong knowledge of networking concepts including: Firewalls VPNs Load balancing DNS Routing SD-WAN Experience working within highly available or mission critical systems environments Ability to work across both strategic architecture and practical technical delivery Strong stakeholder management and communication skills Comfortable working in Agile and collaborative engineering environments Knowledge and experience designing and implementing highly-available voice solution Preferrable experience with UK Emergency Services, Telephony & Airwave (Radio) connectivity / infrastructure Experience delivering managed services or SaaS platforms Experience within public safety, defence, government or other highly regulated industries VMware and hybrid infrastructure experience By submitting an application to Saab UK you consent to undertaking workforce screening activities that may include but are not limited to: Baseline Personnel Security checks, National Security Vetting, reference checks, verification of working rights and in all circumstances preferred candidates will be placed through a security interview.
Jun 30, 2026
Contractor
Introduction Saab UK is part of Scandinavia's largest defence company, bringing together the best of Swedish and British innovation. Saab offers world-leading solutions and services in defence, aviation, space, and civil security to keep people and society safe. Our UK presence has been growing at pace, meaning we can offer a wide range of opportunities for personal fulfilment and career growth. We currently employ over 600 people across eight sites in the UK, and our specialisations include software engineering, underwater robotics, radars, AI, and armed forces training. The Role: This is a 12 month fixed term contract position and can be based remotely anywhere in the UK. Within Saab UK, Public Safety Solutions (PSS) develops advanced software applications and mission critical solutions used by Police, Fire & Rescue, Airports and other public safety organisations. Our solutions support real-time operational environments where resilience, availability and security are essential. As part of our continued growth and transformation towards providing managed services, we are looking for an experienced Infrastructure Architect to help shape, design and implement scalable and resilient hosting platforms for mission critical software systems and aid decision making on approach (e.g. public cloud vs private cloud) and other key design choices. This is a hands-on technical role suited to someone who combines strong architecture capability with practical delivery experience across cloud/on-premise infrastructure, automation, networking, security and operational readiness. Key Responsibilities: Design and implement secure, scalable and resilient cloud-hosted managed service platforms Define infrastructure architecture for mission critical applications, including: Cloud hosting (public or private cloud) Networking Resilience and disaster recovery High availability Performance and scalability Security and operational monitoring Automated deployment using Infrastructure as Code (IaC) Work closely with software engineering and DevOps teams to enable cloud-native deployment models Develop and improve infrastructure-as-code and automation capabilities Support major bids and customer engagements with infrastructure and hosting architecture expertise Produce high and low-level technical designs and supporting documentation Define operational readiness requirements for managed service environments Support platform standardisation, governance and technical assurance activities Work with customers and third-party suppliers to integrate infrastructure into existing enterprise environments Contribute to cloud migration, modernisation and platform transformation initiatives Provide technical leadership and mentoring across infrastructure and platform engineering domains Support operational teams with third-line technical expertise where required Qualifications and Skills: Proven experience as an Infrastructure Architect, Cloud Architect or Platform Architect in complex enterprise environments Strong hands-on experience designing and implementing cloud-hosted platforms and managed services Demonstrable experience with cloud hosting (Microsoft Azure, AWS cloud environments or private cloud) Strong understanding of: Infrastructure architecture Cloud networking Security and identity Disaster recovery Resilience engineering Performance optimisation Operational support models Experience with Infrastructure as Code and automation tooling such as: Terraform Ansible Packer PowerShell CI/CD pipelines Experience working with Kubernetes, containers and modern platform technologies Strong knowledge of networking concepts including: Firewalls VPNs Load balancing DNS Routing SD-WAN Experience working within highly available or mission critical systems environments Ability to work across both strategic architecture and practical technical delivery Strong stakeholder management and communication skills Comfortable working in Agile and collaborative engineering environments Knowledge and experience designing and implementing highly-available voice solution Preferrable experience with UK Emergency Services, Telephony & Airwave (Radio) connectivity / infrastructure Experience delivering managed services or SaaS platforms Experience within public safety, defence, government or other highly regulated industries VMware and hybrid infrastructure experience By submitting an application to Saab UK you consent to undertaking workforce screening activities that may include but are not limited to: Baseline Personnel Security checks, National Security Vetting, reference checks, verification of working rights and in all circumstances preferred candidates will be placed through a security interview.
Contechs Consulting
Operational Efficiency and Automation Specialist
Contechs Consulting City, Manchester
Position Title: Operational Efficiency and Automation Specialist Duration: 6 Month Contract Location: Manchester Applicants MUST have proof of immediate, on-going and valid eligibility to work full time in the UK and travel within the EU. Position Description: The Operational Efficiency and Automation Specialist plays a critical role in driving the Clients' Credit's digital transformation within the Manchester Business Centre (MBC) Operations. This role focuses on leveraging data analysis, automation, and cross-functional collaboration to improve operational efficiency and create customer-centric solutions. A key immediate focus for this role will be leading the strategic migration and decommissioning of legacy Alteryx workflows by 2027, evaluating modern alternative tools, and transitioning processes seamlessly. The successful candidate will work closely with MBC Departments, Compliance, Product, and Engineering teams to identify, implement, and maintain efficient processes, ensuring Salesforce and other core systems are leveraged to their full potential. Essential Skills & Experience: Data Analysis & Visualisation: Proven ability to analyse operational data, identify trends, and extract actionable insights. Proficiency in SQL and data visualisation tools (specifically Power BI). ETL & Data Migration Experience: Experience working with ETL (Extract, Transform, Load) processes. Hands-on experience with Alteryx (or a strong understanding of how to audit and migrate Alteryx workflows to other modern tools) is highly desirable. Automation & Low-Code Development: Hands-on experience implementing workflow automation and business applications using Power Automate, Power Apps, or similar tools. Salesforce Familiarity: Experience working with Salesforce, including extracting data, understanding Salesforce object structures, running reports, or integrating Salesforce with external databases and automation tools. Process Mapping & Problem Solving: Strong understanding of process optimisation methodologies and experience documenting workflows. Project Management: Proven ability to manage projects from inception to completion specifically time-bound migration or systems-transition projects. Communication & Collaboration: Excellent communication skills, with the ability to translate complex technical, migration, or data concepts to non-technical operational stakeholders. Preferred Skills & Experience: Direct experience leading a software decommissioning or tool-migration project. Experience with Python or R for advanced data analysis and ETL scripting. Experience working with Big Data environments and cloud-based platforms (e.g., Microsoft Azure, Google Cloud Platform). Salesforce Administrator or Developer certifications (or equivalent hands-on experience configuring Salesforce flows). Experience working within a regulated financial services environment (e.g., previous Client Credit or similar). Experience Required: Principle Duties: Alteryx Migration & Tool Evaluation (Key Strategic Project): Lead the audit, decommissioning, and migration of legacy Alteryx workflows by 2027. Evaluate modern alternative solutions (e.g., Power Platform, Python, SQL, or other ETL tools), design the transition roadmap, and execute the migration of data pipelines to ensure zero business disruption. Data Analysis & Insight Generation: Analyse operational data (including Salesforce and other core platform data) to identify trends, patterns, and areas for improvement. Develop data-driven recommendations for process optimisation. Create and maintain reports and dashboards (primarily in Power BI) to visualise key performance indicators (KPIs). Automation Solution Development & Implementation: Design, develop, and implement automation solutions (using Power Automate, Power Apps, or similar low-code tools) to streamline operational processes. Integrate these solutions with core platforms like Salesforce to automate manual data entry and system updates. Process Optimisation & Re-engineering: Identify and eliminate inefficiencies in operational processes. Partner with business units to map, develop, and implement improved workflows, documenting changes and training staff as needed. AI Tool Optimisation & Support: Provide expert support and training to operational teams on the effective use of existing AI tools. Develop training materials, troubleshoot issues, and track user adoption. Cross-Functional Collaboration & Data Governance: Collaborate closely with Product, Engineering, and Compliance teams to support the deployment of new AI and automation projects. Ensure data quality, accuracy, and compliance with relevant regulations during migrations and integrations. Additional Information : Location: Hybrid (minimum 3 days per week in the Manchester office) Contechs is a leading Automotive, Design, Engineering, Technology and Innovation Recruitment Consultancy. Founded in 1997, with an inhouse Contractor Care Team to support all external employees, acts as an employment agency for permanent and contract recruitment. How to Apply If you're interested in applying for this position, submit your application and one of our recruiters will be in touch.
Jun 29, 2026
Contractor
Position Title: Operational Efficiency and Automation Specialist Duration: 6 Month Contract Location: Manchester Applicants MUST have proof of immediate, on-going and valid eligibility to work full time in the UK and travel within the EU. Position Description: The Operational Efficiency and Automation Specialist plays a critical role in driving the Clients' Credit's digital transformation within the Manchester Business Centre (MBC) Operations. This role focuses on leveraging data analysis, automation, and cross-functional collaboration to improve operational efficiency and create customer-centric solutions. A key immediate focus for this role will be leading the strategic migration and decommissioning of legacy Alteryx workflows by 2027, evaluating modern alternative tools, and transitioning processes seamlessly. The successful candidate will work closely with MBC Departments, Compliance, Product, and Engineering teams to identify, implement, and maintain efficient processes, ensuring Salesforce and other core systems are leveraged to their full potential. Essential Skills & Experience: Data Analysis & Visualisation: Proven ability to analyse operational data, identify trends, and extract actionable insights. Proficiency in SQL and data visualisation tools (specifically Power BI). ETL & Data Migration Experience: Experience working with ETL (Extract, Transform, Load) processes. Hands-on experience with Alteryx (or a strong understanding of how to audit and migrate Alteryx workflows to other modern tools) is highly desirable. Automation & Low-Code Development: Hands-on experience implementing workflow automation and business applications using Power Automate, Power Apps, or similar tools. Salesforce Familiarity: Experience working with Salesforce, including extracting data, understanding Salesforce object structures, running reports, or integrating Salesforce with external databases and automation tools. Process Mapping & Problem Solving: Strong understanding of process optimisation methodologies and experience documenting workflows. Project Management: Proven ability to manage projects from inception to completion specifically time-bound migration or systems-transition projects. Communication & Collaboration: Excellent communication skills, with the ability to translate complex technical, migration, or data concepts to non-technical operational stakeholders. Preferred Skills & Experience: Direct experience leading a software decommissioning or tool-migration project. Experience with Python or R for advanced data analysis and ETL scripting. Experience working with Big Data environments and cloud-based platforms (e.g., Microsoft Azure, Google Cloud Platform). Salesforce Administrator or Developer certifications (or equivalent hands-on experience configuring Salesforce flows). Experience working within a regulated financial services environment (e.g., previous Client Credit or similar). Experience Required: Principle Duties: Alteryx Migration & Tool Evaluation (Key Strategic Project): Lead the audit, decommissioning, and migration of legacy Alteryx workflows by 2027. Evaluate modern alternative solutions (e.g., Power Platform, Python, SQL, or other ETL tools), design the transition roadmap, and execute the migration of data pipelines to ensure zero business disruption. Data Analysis & Insight Generation: Analyse operational data (including Salesforce and other core platform data) to identify trends, patterns, and areas for improvement. Develop data-driven recommendations for process optimisation. Create and maintain reports and dashboards (primarily in Power BI) to visualise key performance indicators (KPIs). Automation Solution Development & Implementation: Design, develop, and implement automation solutions (using Power Automate, Power Apps, or similar low-code tools) to streamline operational processes. Integrate these solutions with core platforms like Salesforce to automate manual data entry and system updates. Process Optimisation & Re-engineering: Identify and eliminate inefficiencies in operational processes. Partner with business units to map, develop, and implement improved workflows, documenting changes and training staff as needed. AI Tool Optimisation & Support: Provide expert support and training to operational teams on the effective use of existing AI tools. Develop training materials, troubleshoot issues, and track user adoption. Cross-Functional Collaboration & Data Governance: Collaborate closely with Product, Engineering, and Compliance teams to support the deployment of new AI and automation projects. Ensure data quality, accuracy, and compliance with relevant regulations during migrations and integrations. Additional Information : Location: Hybrid (minimum 3 days per week in the Manchester office) Contechs is a leading Automotive, Design, Engineering, Technology and Innovation Recruitment Consultancy. Founded in 1997, with an inhouse Contractor Care Team to support all external employees, acts as an employment agency for permanent and contract recruitment. How to Apply If you're interested in applying for this position, submit your application and one of our recruiters will be in touch.
GCS
Change Analyst - (Digital Transformation, Adoption)
GCS City, Sheffield
Key roles and responsibilities As the Business change and adoption lead, you will have a number of challenging responsibilities including: Engagement : Work with the programme team to align on the "case for change", the "Why", "What" and "how" Engage with senior stakeholders to articulate the programme vision and end state Storytelling and ability to manage senior stakeholders through the deployment timelines Create and execute a plan of engaging the regional leads to drive local transformations Build and develop a sponsor coalition and a change network who embrace the change and help their colleagues to do the same Define the change and adoption approach for the digital transformation Ability to pre-empt resistance and manage their reduction Adoption responsibilities Define the KPIs which determine success and benchmark what good looks, considering lead and lag indicators for success Report against these metrics to the programme team and create targeted action plans for areas in need of more support Manage and monitor deployments and their success, implementing action plans and mitigations User Experience Research Identify the need for user research and the key personas needed to be engaged Turn research findings into tangible outputs, whether training assets, targeted communication or more focussed business engagement Marketing and branding Ability to visualise, imagine and think beyond existing ways of working Develop innovative and fun ways to introduce the product using concepts from marketing and branding Create eye catching content, be bold and brave in trying out new ideas, colours, concepts Ability to use in-house social media channels to promote campaigns Run a hybrid mix of digital and face to face customer contact sessions to excite and educate Explore the use of AI to introduce cutting edge marketing and branding thinking Training Lead the creation of a range of training channels and content, and ensure the business is set-up to embrace the change. From self-led, classroom-based to on-demand learning, byte sized and gamification we need to cater for all kinds of behavioural learning preferences Communications Create a multi channel, flexible and scalable communication approach, identifying key messages, communications channels and finding the balance between end-user scale and end-user impact Programme & People Leadership, Problem solving Work closely with programme team and market leadership teams to agree deployment timelines, sequencing, inclusions and exclusions Attend regular stand-ups, be responsive, prompt and collaborative in approach Anticipate and remove roadblocks to delivery. Ask questions when you do not understand, take ownership of problems and escalate when needed (remaining calm, knowing when to escalate, escalates with possible solutions) Manage Risks and Issues through appropriate tracking and involving key members of the programme/project team as appropriate. Develops communication and reporting strategy, coordinates between project teams for progress reviews, key decisions, documentation and approvals. Proactively and effectively manages own time and workload, advocates to team the importance of project pace to achieve successful delivery Keeps focus on the medium and long term goals and the Group's values particularly when under short term pressure Knowledge Change management expertise - In depth appreciation of human-centric change, how to make change happen, story telling Ability to see stories beyond numbers, comfort with large data sets and distilling key information / messaging from complex data High level understanding project management methodologies and tools Understanding of banking / and understanding of how change drives benefits for , its customers and other stakeholders Experience Experience of managing change within a global digital transformation programme Experience of working in a banking environment, matrix organisation and change projects Evidence of strong communication and influencing skills Good verbal and written communication skills Capabilities Grit, resilience and ability to push through and complete the job at pace Resourceful, build partnerships, trusted relationships and managing resistance Change management, storytelling, stakeholder engagement Content creation, disruptive marketing, use of social media for promotions / campaigns, basics of brandings Use of AI to drive product adoption, customer reach, innovative campaigns, use cases and adoption analytics Dealing with ambiguity and structured thinking / analytical skills Independent decision Making Leading self and Others Critical thinking, analytical and problem-solving skills GCS is acting as an Employment Business in relation to this vacancy.
Jun 29, 2026
Contractor
Key roles and responsibilities As the Business change and adoption lead, you will have a number of challenging responsibilities including: Engagement : Work with the programme team to align on the "case for change", the "Why", "What" and "how" Engage with senior stakeholders to articulate the programme vision and end state Storytelling and ability to manage senior stakeholders through the deployment timelines Create and execute a plan of engaging the regional leads to drive local transformations Build and develop a sponsor coalition and a change network who embrace the change and help their colleagues to do the same Define the change and adoption approach for the digital transformation Ability to pre-empt resistance and manage their reduction Adoption responsibilities Define the KPIs which determine success and benchmark what good looks, considering lead and lag indicators for success Report against these metrics to the programme team and create targeted action plans for areas in need of more support Manage and monitor deployments and their success, implementing action plans and mitigations User Experience Research Identify the need for user research and the key personas needed to be engaged Turn research findings into tangible outputs, whether training assets, targeted communication or more focussed business engagement Marketing and branding Ability to visualise, imagine and think beyond existing ways of working Develop innovative and fun ways to introduce the product using concepts from marketing and branding Create eye catching content, be bold and brave in trying out new ideas, colours, concepts Ability to use in-house social media channels to promote campaigns Run a hybrid mix of digital and face to face customer contact sessions to excite and educate Explore the use of AI to introduce cutting edge marketing and branding thinking Training Lead the creation of a range of training channels and content, and ensure the business is set-up to embrace the change. From self-led, classroom-based to on-demand learning, byte sized and gamification we need to cater for all kinds of behavioural learning preferences Communications Create a multi channel, flexible and scalable communication approach, identifying key messages, communications channels and finding the balance between end-user scale and end-user impact Programme & People Leadership, Problem solving Work closely with programme team and market leadership teams to agree deployment timelines, sequencing, inclusions and exclusions Attend regular stand-ups, be responsive, prompt and collaborative in approach Anticipate and remove roadblocks to delivery. Ask questions when you do not understand, take ownership of problems and escalate when needed (remaining calm, knowing when to escalate, escalates with possible solutions) Manage Risks and Issues through appropriate tracking and involving key members of the programme/project team as appropriate. Develops communication and reporting strategy, coordinates between project teams for progress reviews, key decisions, documentation and approvals. Proactively and effectively manages own time and workload, advocates to team the importance of project pace to achieve successful delivery Keeps focus on the medium and long term goals and the Group's values particularly when under short term pressure Knowledge Change management expertise - In depth appreciation of human-centric change, how to make change happen, story telling Ability to see stories beyond numbers, comfort with large data sets and distilling key information / messaging from complex data High level understanding project management methodologies and tools Understanding of banking / and understanding of how change drives benefits for , its customers and other stakeholders Experience Experience of managing change within a global digital transformation programme Experience of working in a banking environment, matrix organisation and change projects Evidence of strong communication and influencing skills Good verbal and written communication skills Capabilities Grit, resilience and ability to push through and complete the job at pace Resourceful, build partnerships, trusted relationships and managing resistance Change management, storytelling, stakeholder engagement Content creation, disruptive marketing, use of social media for promotions / campaigns, basics of brandings Use of AI to drive product adoption, customer reach, innovative campaigns, use cases and adoption analytics Dealing with ambiguity and structured thinking / analytical skills Independent decision Making Leading self and Others Critical thinking, analytical and problem-solving skills GCS is acting as an Employment Business in relation to this vacancy.
Lucid Support Services Ltd
3rd Line Infrastructure Engineer
Lucid Support Services Ltd Farnborough, Hampshire
3rd Line Infrastructure Engineer Location: Farnborough (Hybrid: 5 days remote/5 days onsite, 10-day cycle) Salary : £45,000 - £55,000 Holiday : 25 days annual leave (increasing with service) Highlights : Technical Training & Certifications, Clear progression, Generous pension Scheme We are seeking an experienced 3rd Line Engineer to join a high-performing technical delivery team, responsible for supporting and improving complex customer environments. This role sits at an escalation level and is focused on project-led infrastructure work, rather than purely BAU support. You will be responsible for delivering technical upgrades, leading troubleshooting across customer estates, and driving improvements across both on-prem and cloud-based environments. You will play a key role in maintaining high standards of delivery, supporting junior engineers, and building strong relationships with customers through clear communication and technical expertise. This is an excellent opportunity for an engineer who enjoys ownership, project work, and working across a broad and modern technology stack, particularly within environments transitioning to cloud-first. Essential Experience Proven experience operating at a 3rd Line/Senior Engineer level (ideally 5+ years) Strong background working within an MSP environment Demonstrable experience delivering infrastructure projects and technical upgrades Strong cloud experience is essential, particularly within hybrid environments moving towards cloud-first Proven experience managing cloud builds and deployment Strong knowledge of M365, including Exchange Online, Teams and SharePoint Intune device management, compliance policies and configuration profiles Solid SCCM experience (key requirement) for device and environment management Solid understanding of Active Directory and Group Policy Experience supporting hybrid infrastructures (on-prem and cloud) Troubleshooting capability across networking, Servers and virtual environments Experience with VMware (ESXi, vCentre) and virtual infrastructure management Experience supporting Apple iOS devices is highly beneficial Strong communication skills, ability to engage with both technical and non-technical stakeholders Desirable Experience: Citrix experience is a nice-to-have (not a core requirement) Knowledge of Microsoft Defender, Sentinel and security best practices Experience with Azure Update Management, WSUS or patching automation tools Exposure to Conditional Access and security policy design Experience supporting DNS, PKI or Exchange environments PowerShell Scripting and automation experience Relevant certifications across Microsoft, VMware or networking technologies Key Responsibilities Act as a senior escalation point for complex technical issues and incidents Deliver infrastructure upgrade and patching projects across customer environments Lead on VMware and Microsoft platform improvements (with less emphasis on Citrix) Carry out advanced troubleshooting across cloud, hybrid and virtual environments Support and drive the transition from hybrid to cloud-first environments Implement and maintain security and compliance improvements across customer estates Produce high-quality technical documentation, project plans and post-implementation reviews Collaborate with internal teams and third-party vendors to ensure successful delivery Mentor and support junior engineers within the team Package & Benefits Salary: £45,000 - £55,000 25 days annual leave (increasing with service) Hybrid working model Ongoing training and certification support Clear progression within a growing technical team On-call rota: 1 in 6 (standby payment + over time) Pension: 3% employee/7% employer contribution Private health and dental insurance Cycle to Work scheme If you are available and interested in this opportunity, please apply for further information. Please note due to high volumes of applications we are unable to contact every application. If you do not hear back from us within 7 days of sending your application, please assume that you have not been successful on this occasion. At Lucid, we celebrate difference and value diverse perspectives, underpinned by our values 'Honesty, Integrity and Pragmatism'. We are proud to provide equal opportunities in line with our Diversity and Inclusion policy and welcome applications from all suitably qualified or experienced people, regardless of personal characteristics. If you have a disability or health condition and seek support throughout the recruitment process, please do not hesitate to contact us via the details below.
Jun 29, 2026
Full time
3rd Line Infrastructure Engineer Location: Farnborough (Hybrid: 5 days remote/5 days onsite, 10-day cycle) Salary : £45,000 - £55,000 Holiday : 25 days annual leave (increasing with service) Highlights : Technical Training & Certifications, Clear progression, Generous pension Scheme We are seeking an experienced 3rd Line Engineer to join a high-performing technical delivery team, responsible for supporting and improving complex customer environments. This role sits at an escalation level and is focused on project-led infrastructure work, rather than purely BAU support. You will be responsible for delivering technical upgrades, leading troubleshooting across customer estates, and driving improvements across both on-prem and cloud-based environments. You will play a key role in maintaining high standards of delivery, supporting junior engineers, and building strong relationships with customers through clear communication and technical expertise. This is an excellent opportunity for an engineer who enjoys ownership, project work, and working across a broad and modern technology stack, particularly within environments transitioning to cloud-first. Essential Experience Proven experience operating at a 3rd Line/Senior Engineer level (ideally 5+ years) Strong background working within an MSP environment Demonstrable experience delivering infrastructure projects and technical upgrades Strong cloud experience is essential, particularly within hybrid environments moving towards cloud-first Proven experience managing cloud builds and deployment Strong knowledge of M365, including Exchange Online, Teams and SharePoint Intune device management, compliance policies and configuration profiles Solid SCCM experience (key requirement) for device and environment management Solid understanding of Active Directory and Group Policy Experience supporting hybrid infrastructures (on-prem and cloud) Troubleshooting capability across networking, Servers and virtual environments Experience with VMware (ESXi, vCentre) and virtual infrastructure management Experience supporting Apple iOS devices is highly beneficial Strong communication skills, ability to engage with both technical and non-technical stakeholders Desirable Experience: Citrix experience is a nice-to-have (not a core requirement) Knowledge of Microsoft Defender, Sentinel and security best practices Experience with Azure Update Management, WSUS or patching automation tools Exposure to Conditional Access and security policy design Experience supporting DNS, PKI or Exchange environments PowerShell Scripting and automation experience Relevant certifications across Microsoft, VMware or networking technologies Key Responsibilities Act as a senior escalation point for complex technical issues and incidents Deliver infrastructure upgrade and patching projects across customer environments Lead on VMware and Microsoft platform improvements (with less emphasis on Citrix) Carry out advanced troubleshooting across cloud, hybrid and virtual environments Support and drive the transition from hybrid to cloud-first environments Implement and maintain security and compliance improvements across customer estates Produce high-quality technical documentation, project plans and post-implementation reviews Collaborate with internal teams and third-party vendors to ensure successful delivery Mentor and support junior engineers within the team Package & Benefits Salary: £45,000 - £55,000 25 days annual leave (increasing with service) Hybrid working model Ongoing training and certification support Clear progression within a growing technical team On-call rota: 1 in 6 (standby payment + over time) Pension: 3% employee/7% employer contribution Private health and dental insurance Cycle to Work scheme If you are available and interested in this opportunity, please apply for further information. Please note due to high volumes of applications we are unable to contact every application. If you do not hear back from us within 7 days of sending your application, please assume that you have not been successful on this occasion. At Lucid, we celebrate difference and value diverse perspectives, underpinned by our values 'Honesty, Integrity and Pragmatism'. We are proud to provide equal opportunities in line with our Diversity and Inclusion policy and welcome applications from all suitably qualified or experienced people, regardless of personal characteristics. If you have a disability or health condition and seek support throughout the recruitment process, please do not hesitate to contact us via the details below.
IT Service Resilience Manager
A&O Shearman Donaghadee, County Down
We have an exciting opportunity for a IT Service Resilience Senior Manager to join our IT team, based in A&O Shearman's Belfast office. Information Technology team - Belfast Accountable for translating business continuity and availability requirements into technical enterprise architecture and operational disaster recovery requirements, and for owning the program of resilience and recovery testing across applications, SaaS and third party providers. What you will do The successful candidate should have strong technical hands-on skills in Cloud, infrastructure and applications deployments, along with the ability to translate business continuity and availability requirements into technical enterprise architecture along with operational disaster recovery requirements. It will be their responsibility to own the program of resilience and recovery testing across applications, SaaS and third party providers and internal teams. Key Stakeholders; I&O Support teams & InfoSec Business Continuity Management Regional IT Support team Technical Delivery and Project & Programme Delivery Software vendors and Managed Service Providers Responsibilities; Ownership and leadership execution in the following areas: Develop and maintain dependency maps that capture application, middleware, cloud services, data flows and third party dependencies to identify single points of failure and inform resilience design Lead DR implementation and testing program: design automated DR processes when feasible, schedule regular tests Own operational runbooks, monitoring and incident playbooks aligned to graceful degradation modes; ensure monitoring and SRE/operations practices are aligned to expected degradation behaviors. Coordinate crisis response governance and periodic scenario exercises with crisis response teams, define activation criteria, maintain war room procedures and ensure lessons learned feed back into architecture and DR plans. Run supplier resilience assessments for critical SaaS/third parties using a posture assessment approach; escalate remediation, negotiate contractual improvements or recommend contingencies/alternative sourcing. Develop and maintain dependency maps that capture application, cloud services, data flows and third party dependencies to identify single points of failure and inform resilience design. Collaborate with enterprise architecture, security/CISO, application owners, BC/operational leads and procurement to embed resilience standards across lifecycle Manage and test application/service tiers to business agreed RTO/RPO and reliability design targets Define and ensure adherence to DR/Resilience programme metrics: frequency of tests, % successful automated DR runs, closure rate for remediation actions identified through testing Manage vendor performance and contractual compliance of vendors agreed operational SLAs and vendor contingency plans validated via tests. Identify and assess IT resilience risks related to system outages, cyber threats and 3rd party dependencies What you will have Experience 10+ years in technology resilience, disaster recovery, or IT operations, with 5+ years in leadership positions managing cross-functional teams. Deep hands-on knowledge of a range of IT environments, SaaS, cloud infrastructure (AWS & Azure), and security tools. Required expertise in ISO 22301, NIST and ITIL Certifications (Preferred): Certified Business Continuity Professional (CBCP), CISSP, CISM, or DRI International certifications Experience of communicating to senior stakeholders and interpreting complex technical solutions to simple language. Exposure of working in both Agile and Waterfall delivery methodologies. Personal Ability to anticipate risks and shift from reactive disaster recovery to proactive service resilience, focusing on "prevention by design" Skilled at navigating changing technology environments (e.g. cloud, DevOps) and leading transformation Strong stakeholder engagement and influence skills to work with EA, Platform Owners, I&O, InfoSec, Business Continuity, Procurement Proven ability to manage crisis situations, make quick, informed decisions during incidents, and maintain confidence (strategic optimism) within teams Excellent customer-facing skills with a good grasp of key drivers and requirements within the business. Understanding of how technology resilience directly impacts business operations, continuity, and profitability. What we can offer you We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, online discounts and lifestyle management services. We recognise the value of flexible working and embrace hybrid working, so that we can learn, grow and succeed together. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here . About A&O Shearman A&O Shearman is a new global industry-leading law firm, with nearly 50 offices in 29 countries worldwide. Our fluency in English law, US law, and the laws of the world's most dynamic markets, enables us to provide unmatched insight and seamless delivery to clients. We work on challenging and important deals and disputes that have the potential to shape the future. We offer exceptional opportunities for our people; opportunities to work for the world's leading businesses; to transform the status quo, and to deliver your best work, helping you and your career to thrive, while delivering unparalleled outcomes for our clients. Whether you're helping clients solve complex challenges, transforming the ways we manage our business, or ensuring the smooth-running of our operations, this is an environment where you can belong and excel. We provide first-rate training and development, we are committed to an inclusive environment, and we provide support and ways of working that help you optimise your wellbeing. What truly defines a career with us? We recruit the best and ask for the best of you. And together, we will redefine success.
Jun 29, 2026
Full time
We have an exciting opportunity for a IT Service Resilience Senior Manager to join our IT team, based in A&O Shearman's Belfast office. Information Technology team - Belfast Accountable for translating business continuity and availability requirements into technical enterprise architecture and operational disaster recovery requirements, and for owning the program of resilience and recovery testing across applications, SaaS and third party providers. What you will do The successful candidate should have strong technical hands-on skills in Cloud, infrastructure and applications deployments, along with the ability to translate business continuity and availability requirements into technical enterprise architecture along with operational disaster recovery requirements. It will be their responsibility to own the program of resilience and recovery testing across applications, SaaS and third party providers and internal teams. Key Stakeholders; I&O Support teams & InfoSec Business Continuity Management Regional IT Support team Technical Delivery and Project & Programme Delivery Software vendors and Managed Service Providers Responsibilities; Ownership and leadership execution in the following areas: Develop and maintain dependency maps that capture application, middleware, cloud services, data flows and third party dependencies to identify single points of failure and inform resilience design Lead DR implementation and testing program: design automated DR processes when feasible, schedule regular tests Own operational runbooks, monitoring and incident playbooks aligned to graceful degradation modes; ensure monitoring and SRE/operations practices are aligned to expected degradation behaviors. Coordinate crisis response governance and periodic scenario exercises with crisis response teams, define activation criteria, maintain war room procedures and ensure lessons learned feed back into architecture and DR plans. Run supplier resilience assessments for critical SaaS/third parties using a posture assessment approach; escalate remediation, negotiate contractual improvements or recommend contingencies/alternative sourcing. Develop and maintain dependency maps that capture application, cloud services, data flows and third party dependencies to identify single points of failure and inform resilience design. Collaborate with enterprise architecture, security/CISO, application owners, BC/operational leads and procurement to embed resilience standards across lifecycle Manage and test application/service tiers to business agreed RTO/RPO and reliability design targets Define and ensure adherence to DR/Resilience programme metrics: frequency of tests, % successful automated DR runs, closure rate for remediation actions identified through testing Manage vendor performance and contractual compliance of vendors agreed operational SLAs and vendor contingency plans validated via tests. Identify and assess IT resilience risks related to system outages, cyber threats and 3rd party dependencies What you will have Experience 10+ years in technology resilience, disaster recovery, or IT operations, with 5+ years in leadership positions managing cross-functional teams. Deep hands-on knowledge of a range of IT environments, SaaS, cloud infrastructure (AWS & Azure), and security tools. Required expertise in ISO 22301, NIST and ITIL Certifications (Preferred): Certified Business Continuity Professional (CBCP), CISSP, CISM, or DRI International certifications Experience of communicating to senior stakeholders and interpreting complex technical solutions to simple language. Exposure of working in both Agile and Waterfall delivery methodologies. Personal Ability to anticipate risks and shift from reactive disaster recovery to proactive service resilience, focusing on "prevention by design" Skilled at navigating changing technology environments (e.g. cloud, DevOps) and leading transformation Strong stakeholder engagement and influence skills to work with EA, Platform Owners, I&O, InfoSec, Business Continuity, Procurement Proven ability to manage crisis situations, make quick, informed decisions during incidents, and maintain confidence (strategic optimism) within teams Excellent customer-facing skills with a good grasp of key drivers and requirements within the business. Understanding of how technology resilience directly impacts business operations, continuity, and profitability. What we can offer you We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, online discounts and lifestyle management services. We recognise the value of flexible working and embrace hybrid working, so that we can learn, grow and succeed together. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here . About A&O Shearman A&O Shearman is a new global industry-leading law firm, with nearly 50 offices in 29 countries worldwide. Our fluency in English law, US law, and the laws of the world's most dynamic markets, enables us to provide unmatched insight and seamless delivery to clients. We work on challenging and important deals and disputes that have the potential to shape the future. We offer exceptional opportunities for our people; opportunities to work for the world's leading businesses; to transform the status quo, and to deliver your best work, helping you and your career to thrive, while delivering unparalleled outcomes for our clients. Whether you're helping clients solve complex challenges, transforming the ways we manage our business, or ensuring the smooth-running of our operations, this is an environment where you can belong and excel. We provide first-rate training and development, we are committed to an inclusive environment, and we provide support and ways of working that help you optimise your wellbeing. What truly defines a career with us? We recruit the best and ask for the best of you. And together, we will redefine success.
MBDA UK
C# Software Engineer
MBDA UK Filton, Gloucestershire
Bristol We have an exciting opportunity for a proactive and passionate C# software developer to join our Weapons System Simulation and Experimentation (WSSE) team! Salary: Up to £57,000, depending on experience& grade Dynamic (hybrid) working: 2- 3 days per week on-site due to workload classification Security Clearance: British Citizen Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company bonus: Up to £2,500 (based on company performance and will vary year to year) Pension: Maximum total (employer and employee) contribution of up to 14% Overtime: Opportunity for paid overtime Flexi Leave: Up to 15 additional days Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: Offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more The opportunity: WSSE are integral in the development of weapon systems and system architectures, as a result we have developed a capability supporting developments across the full product life cycle. The team integrate real products, models and synthetic environments to provide visualisation, demonstrations, verification & validation as well as training capability and support. You will be joining a department that has advanced the use of distributed simulation in Weapon System Design and Development; you'll develop your skills and abilities across the whole of the MBDA development lifecycle, supporting some of the world's most advanced defence systems. You will be part of a team, delivering innovative solutions whilst utilising the latest technologies to provide an end to end representation of the weapon system through: Visualisation and demonstrations Experimentation Design and development Verification and Validation Training Systems Development (using agile scrum methodologies) of real-time software components to simulate weapon systems, including the Integration of hardware to provide true representations of our systems. What we're looking for from you: We are looking for passionate software developers with experience in using software to build hardware solutions or synthetic environments. The successful candidates will be able to demonstrate exposure to practical software engineering, C# / C++ software development. You will be able to demonstrate your experience / knowledge in some of the following areas: Real-Time Software Configuration control Continuous Integration and Continuous Delivery or Deployment Unit testing and test driven development Agile development Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
Jun 29, 2026
Full time
Bristol We have an exciting opportunity for a proactive and passionate C# software developer to join our Weapons System Simulation and Experimentation (WSSE) team! Salary: Up to £57,000, depending on experience& grade Dynamic (hybrid) working: 2- 3 days per week on-site due to workload classification Security Clearance: British Citizen Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company bonus: Up to £2,500 (based on company performance and will vary year to year) Pension: Maximum total (employer and employee) contribution of up to 14% Overtime: Opportunity for paid overtime Flexi Leave: Up to 15 additional days Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: Offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more The opportunity: WSSE are integral in the development of weapon systems and system architectures, as a result we have developed a capability supporting developments across the full product life cycle. The team integrate real products, models and synthetic environments to provide visualisation, demonstrations, verification & validation as well as training capability and support. You will be joining a department that has advanced the use of distributed simulation in Weapon System Design and Development; you'll develop your skills and abilities across the whole of the MBDA development lifecycle, supporting some of the world's most advanced defence systems. You will be part of a team, delivering innovative solutions whilst utilising the latest technologies to provide an end to end representation of the weapon system through: Visualisation and demonstrations Experimentation Design and development Verification and Validation Training Systems Development (using agile scrum methodologies) of real-time software components to simulate weapon systems, including the Integration of hardware to provide true representations of our systems. What we're looking for from you: We are looking for passionate software developers with experience in using software to build hardware solutions or synthetic environments. The successful candidates will be able to demonstrate exposure to practical software engineering, C# / C++ software development. You will be able to demonstrate your experience / knowledge in some of the following areas: Real-Time Software Configuration control Continuous Integration and Continuous Delivery or Deployment Unit testing and test driven development Agile development Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
Sanderson Recruitment Plc
Zero Trust Architect
Sanderson Recruitment Plc
Sanderson are working with a consulting client who are looking to grow their Zero Trust capability. The client is seeking an Architect to come in and implement and optimise Zero Trust security architectures. Your responsibilities: Architecture & Design Leading the design and implementation of Zero Trust architectures for enterprise environments, covering users, devices, applications, and data. Establishing secure access patterns using cloud-based security and zero-trust platforms Creating enterprise-wide security blueprints and reference architectures aligned with Zero Trust principles Designing scalable identity-centric security controls using SSO, MFA, device posture, and least-privilege access models. Collaborating with networking teams to modernize WAN and remote access using cloud security and SASE frameworks. Implementation & Hands-On Engineering Deploying, configuring, and optimising Zero Trust technologies, including: Policy creation and fine-tuning Managing App segmentation and connector deployment. Zero Trust Client Connector configuration and rollout. Integrating Zero Trust solutions with identity providers, SIEM/SOAR systems, and endpoint platforms. Collaborating with infrastructure teams to migrate Legacy VPN, Proxy, and Firewall solutions to cloud native Zero Trust models. Conducting proof-of-concept evaluations and technical validation sessions. Security Leadership & Strategy Driving the organization's Zero Trust strategy and security roadmap. Providing architectural governance and ensuring security best practices across projects. Conducting threat modelling, gap assessments, and risk evaluations for critical applications and network paths. Advocate for the adoption of modern security frameworks and secure-by-design principles. Operations & Optimization Troubleshooting Zero Trust deployment issues, performance concerns, and identity-related access failures. Monitoring and tuning telemetry, logs, and analytics to maintain optimal operational performance. Providing technical mentorship and training to internal security and networking teams. The following skills and experience are essential for this role: Technical Expertise 5-10+ years of experience in cybersecurity architecture or senior engineering roles. Strong hands-on expertise with: Zscaler ZIA, ZPA, ZDX or similar Zscaler Client Connector App Connectors, Cloud Firewall, Cloud Sandbox, DLP, CASB Deep understanding of: Zero Trust frameworks Identity and access management Modern network design Endpoint security This role will require you to be willing and eligible to undergo UK security clearance. If you're interested in the above, apply or reach out to (see below) Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Jun 29, 2026
Full time
Sanderson are working with a consulting client who are looking to grow their Zero Trust capability. The client is seeking an Architect to come in and implement and optimise Zero Trust security architectures. Your responsibilities: Architecture & Design Leading the design and implementation of Zero Trust architectures for enterprise environments, covering users, devices, applications, and data. Establishing secure access patterns using cloud-based security and zero-trust platforms Creating enterprise-wide security blueprints and reference architectures aligned with Zero Trust principles Designing scalable identity-centric security controls using SSO, MFA, device posture, and least-privilege access models. Collaborating with networking teams to modernize WAN and remote access using cloud security and SASE frameworks. Implementation & Hands-On Engineering Deploying, configuring, and optimising Zero Trust technologies, including: Policy creation and fine-tuning Managing App segmentation and connector deployment. Zero Trust Client Connector configuration and rollout. Integrating Zero Trust solutions with identity providers, SIEM/SOAR systems, and endpoint platforms. Collaborating with infrastructure teams to migrate Legacy VPN, Proxy, and Firewall solutions to cloud native Zero Trust models. Conducting proof-of-concept evaluations and technical validation sessions. Security Leadership & Strategy Driving the organization's Zero Trust strategy and security roadmap. Providing architectural governance and ensuring security best practices across projects. Conducting threat modelling, gap assessments, and risk evaluations for critical applications and network paths. Advocate for the adoption of modern security frameworks and secure-by-design principles. Operations & Optimization Troubleshooting Zero Trust deployment issues, performance concerns, and identity-related access failures. Monitoring and tuning telemetry, logs, and analytics to maintain optimal operational performance. Providing technical mentorship and training to internal security and networking teams. The following skills and experience are essential for this role: Technical Expertise 5-10+ years of experience in cybersecurity architecture or senior engineering roles. Strong hands-on expertise with: Zscaler ZIA, ZPA, ZDX or similar Zscaler Client Connector App Connectors, Cloud Firewall, Cloud Sandbox, DLP, CASB Deep understanding of: Zero Trust frameworks Identity and access management Modern network design Endpoint security This role will require you to be willing and eligible to undergo UK security clearance. If you're interested in the above, apply or reach out to (see below) Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
IT Service Resilience Manager
A&O Shearman City, Belfast
We have an exciting opportunity for a IT Service Resilience Senior Manager to join our IT team, based in A&O Shearman's Belfast office. Information Technology team - Belfast Accountable for translating business continuity and availability requirements into technical enterprise architecture and operational disaster recovery requirements, and for owning the program of resilience and recovery testing across applications, SaaS and third party providers. What you will do The successful candidate should have strong technical hands-on skills in Cloud, infrastructure and applications deployments, along with the ability to translate business continuity and availability requirements into technical enterprise architecture along with operational disaster recovery requirements. It will be their responsibility to own the program of resilience and recovery testing across applications, SaaS and third party providers and internal teams. Key Stakeholders; I&O Support teams & InfoSec Business Continuity Management Regional IT Support team Technical Delivery and Project & Programme Delivery Software vendors and Managed Service Providers Responsibilities; Ownership and leadership execution in the following areas: Develop and maintain dependency maps that capture application, middleware, cloud services, data flows and third party dependencies to identify single points of failure and inform resilience design Lead DR implementation and testing program: design automated DR processes when feasible, schedule regular tests Own operational runbooks, monitoring and incident playbooks aligned to graceful degradation modes; ensure monitoring and SRE/operations practices are aligned to expected degradation behaviors. Coordinate crisis response governance and periodic scenario exercises with crisis response teams, define activation criteria, maintain war room procedures and ensure lessons learned feed back into architecture and DR plans. Run supplier resilience assessments for critical SaaS/third parties using a posture assessment approach; escalate remediation, negotiate contractual improvements or recommend contingencies/alternative sourcing. Develop and maintain dependency maps that capture application, cloud services, data flows and third party dependencies to identify single points of failure and inform resilience design. Collaborate with enterprise architecture, security/CISO, application owners, BC/operational leads and procurement to embed resilience standards across lifecycle Manage and test application/service tiers to business agreed RTO/RPO and reliability design targets Define and ensure adherence to DR/Resilience programme metrics: frequency of tests, % successful automated DR runs, closure rate for remediation actions identified through testing Manage vendor performance and contractual compliance of vendors agreed operational SLAs and vendor contingency plans validated via tests. Identify and assess IT resilience risks related to system outages, cyber threats and 3rd party dependencies What you will have Experience 10+ years in technology resilience, disaster recovery, or IT operations, with 5+ years in leadership positions managing cross-functional teams. Deep hands-on knowledge of a range of IT environments, SaaS, cloud infrastructure (AWS & Azure), and security tools. Required expertise in ISO 22301, NIST and ITIL Certifications (Preferred): Certified Business Continuity Professional (CBCP), CISSP, CISM, or DRI International certifications Experience of communicating to senior stakeholders and interpreting complex technical solutions to simple language. Exposure of working in both Agile and Waterfall delivery methodologies. Personal Ability to anticipate risks and shift from reactive disaster recovery to proactive service resilience, focusing on "prevention by design" Skilled at navigating changing technology environments (e.g. cloud, DevOps) and leading transformation Strong stakeholder engagement and influence skills to work with EA, Platform Owners, I&O, InfoSec, Business Continuity, Procurement Proven ability to manage crisis situations, make quick, informed decisions during incidents, and maintain confidence (strategic optimism) within teams Excellent customer-facing skills with a good grasp of key drivers and requirements within the business. Understanding of how technology resilience directly impacts business operations, continuity, and profitability. What we can offer you We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, online discounts and lifestyle management services. We recognise the value of flexible working and embrace hybrid working, so that we can learn, grow and succeed together. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here . About A&O Shearman A&O Shearman is a new global industry-leading law firm, with nearly 50 offices in 29 countries worldwide. Our fluency in English law, US law, and the laws of the world's most dynamic markets, enables us to provide unmatched insight and seamless delivery to clients. We work on challenging and important deals and disputes that have the potential to shape the future. We offer exceptional opportunities for our people; opportunities to work for the world's leading businesses; to transform the status quo, and to deliver your best work, helping you and your career to thrive, while delivering unparalleled outcomes for our clients. Whether you're helping clients solve complex challenges, transforming the ways we manage our business, or ensuring the smooth-running of our operations, this is an environment where you can belong and excel. We provide first-rate training and development, we are committed to an inclusive environment, and we provide support and ways of working that help you optimise your wellbeing. What truly defines a career with us? We recruit the best and ask for the best of you. And together, we will redefine success.
Jun 29, 2026
Full time
We have an exciting opportunity for a IT Service Resilience Senior Manager to join our IT team, based in A&O Shearman's Belfast office. Information Technology team - Belfast Accountable for translating business continuity and availability requirements into technical enterprise architecture and operational disaster recovery requirements, and for owning the program of resilience and recovery testing across applications, SaaS and third party providers. What you will do The successful candidate should have strong technical hands-on skills in Cloud, infrastructure and applications deployments, along with the ability to translate business continuity and availability requirements into technical enterprise architecture along with operational disaster recovery requirements. It will be their responsibility to own the program of resilience and recovery testing across applications, SaaS and third party providers and internal teams. Key Stakeholders; I&O Support teams & InfoSec Business Continuity Management Regional IT Support team Technical Delivery and Project & Programme Delivery Software vendors and Managed Service Providers Responsibilities; Ownership and leadership execution in the following areas: Develop and maintain dependency maps that capture application, middleware, cloud services, data flows and third party dependencies to identify single points of failure and inform resilience design Lead DR implementation and testing program: design automated DR processes when feasible, schedule regular tests Own operational runbooks, monitoring and incident playbooks aligned to graceful degradation modes; ensure monitoring and SRE/operations practices are aligned to expected degradation behaviors. Coordinate crisis response governance and periodic scenario exercises with crisis response teams, define activation criteria, maintain war room procedures and ensure lessons learned feed back into architecture and DR plans. Run supplier resilience assessments for critical SaaS/third parties using a posture assessment approach; escalate remediation, negotiate contractual improvements or recommend contingencies/alternative sourcing. Develop and maintain dependency maps that capture application, cloud services, data flows and third party dependencies to identify single points of failure and inform resilience design. Collaborate with enterprise architecture, security/CISO, application owners, BC/operational leads and procurement to embed resilience standards across lifecycle Manage and test application/service tiers to business agreed RTO/RPO and reliability design targets Define and ensure adherence to DR/Resilience programme metrics: frequency of tests, % successful automated DR runs, closure rate for remediation actions identified through testing Manage vendor performance and contractual compliance of vendors agreed operational SLAs and vendor contingency plans validated via tests. Identify and assess IT resilience risks related to system outages, cyber threats and 3rd party dependencies What you will have Experience 10+ years in technology resilience, disaster recovery, or IT operations, with 5+ years in leadership positions managing cross-functional teams. Deep hands-on knowledge of a range of IT environments, SaaS, cloud infrastructure (AWS & Azure), and security tools. Required expertise in ISO 22301, NIST and ITIL Certifications (Preferred): Certified Business Continuity Professional (CBCP), CISSP, CISM, or DRI International certifications Experience of communicating to senior stakeholders and interpreting complex technical solutions to simple language. Exposure of working in both Agile and Waterfall delivery methodologies. Personal Ability to anticipate risks and shift from reactive disaster recovery to proactive service resilience, focusing on "prevention by design" Skilled at navigating changing technology environments (e.g. cloud, DevOps) and leading transformation Strong stakeholder engagement and influence skills to work with EA, Platform Owners, I&O, InfoSec, Business Continuity, Procurement Proven ability to manage crisis situations, make quick, informed decisions during incidents, and maintain confidence (strategic optimism) within teams Excellent customer-facing skills with a good grasp of key drivers and requirements within the business. Understanding of how technology resilience directly impacts business operations, continuity, and profitability. What we can offer you We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, online discounts and lifestyle management services. We recognise the value of flexible working and embrace hybrid working, so that we can learn, grow and succeed together. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here . About A&O Shearman A&O Shearman is a new global industry-leading law firm, with nearly 50 offices in 29 countries worldwide. Our fluency in English law, US law, and the laws of the world's most dynamic markets, enables us to provide unmatched insight and seamless delivery to clients. We work on challenging and important deals and disputes that have the potential to shape the future. We offer exceptional opportunities for our people; opportunities to work for the world's leading businesses; to transform the status quo, and to deliver your best work, helping you and your career to thrive, while delivering unparalleled outcomes for our clients. Whether you're helping clients solve complex challenges, transforming the ways we manage our business, or ensuring the smooth-running of our operations, this is an environment where you can belong and excel. We provide first-rate training and development, we are committed to an inclusive environment, and we provide support and ways of working that help you optimise your wellbeing. What truly defines a career with us? We recruit the best and ask for the best of you. And together, we will redefine success.
Adepto Technical Recruitment Ltd
Operations Manager (Start-up)
Adepto Technical Recruitment Ltd Glossop, Derbyshire
An exciting opportunity has arisen for an experienced Operations Manager to lead a newly commissioned chemical manufacturing facility focused on scaling innovative technologies from demonstration to commercial deployment. This site plays a critical role in validating process performance, supporting future plant design and operation, and delivering product samples to customers. As Operations Manager, you will take ownership of day-to-day site operations and have the autonomy to shape the operational culture, embedding the highest standards of safety, quality, compliance and continuous improvement. Working within a dynamic and collaborative environment, you will lead a team of operations and technical personnel while partnering closely with engineering, commercial, quality and technical specialists across the wider organisation. Key Responsibilities Lead by example, promoting and maintaining the highest standards of safety, sustainability and operational excellence. Manage the day-to-day operation of the facility, including production planning, raw material utilisation, utility consumption and waste treatment. Develop, coach and support operational teams to ensure production and customer requirements are achieved safely and efficiently. Create and implement resource and production plans to meet customer demand and process development objectives. Collaborate with Quality and Commercial teams to ensure products are delivered on time and to specification. Develop and improve operational procedures, standards and work processes to support safe and efficient manufacturing. Build strong working relationships with operations, engineering, technical and EHS teams. Support the introduction, commissioning and optimisation of new processes and technologies. Establish training programmes and competency frameworks for operators and technical staff. Develop deep operational knowledge to support future site expansion and commercial-scale deployment. About You You will be a hands-on leader with a passion for operational excellence, capable of thriving in a fast-paced and evolving environment. Essential Requirements Proven experience managing operations within an industrial chemical manufacturing environment. Degree (or equivalent experience) in Chemical Engineering, Chemistry or a related discipline. Strong understanding of industrial chemical processing technology, plant operations and control systems. Demonstrated ability to lead and develop teams while driving high performance and operational standards. Excellent communication and stakeholder management skills. Structured, analytical and collaborative approach to problem-solving. Comfortable working in a dynamic and rapidly growing organisation. Desirable Experience Experience supporting chemical plant commissioning and scale-up activities. Knowledge of Lean manufacturing, continuous improvement methodologies and root cause analysis techniques. Experience working within pilot, demonstration or emerging technology environments. What's on Offer Opportunity to play a key role in the development and scale-up of innovative chemical manufacturing technologies. High level of autonomy and influence within a growing operation. Collaborative, hands-on working environment with strong technical support. Competitive salary and benefits package. Long-term career development opportunities as the organisation expands.
Jun 29, 2026
Full time
An exciting opportunity has arisen for an experienced Operations Manager to lead a newly commissioned chemical manufacturing facility focused on scaling innovative technologies from demonstration to commercial deployment. This site plays a critical role in validating process performance, supporting future plant design and operation, and delivering product samples to customers. As Operations Manager, you will take ownership of day-to-day site operations and have the autonomy to shape the operational culture, embedding the highest standards of safety, quality, compliance and continuous improvement. Working within a dynamic and collaborative environment, you will lead a team of operations and technical personnel while partnering closely with engineering, commercial, quality and technical specialists across the wider organisation. Key Responsibilities Lead by example, promoting and maintaining the highest standards of safety, sustainability and operational excellence. Manage the day-to-day operation of the facility, including production planning, raw material utilisation, utility consumption and waste treatment. Develop, coach and support operational teams to ensure production and customer requirements are achieved safely and efficiently. Create and implement resource and production plans to meet customer demand and process development objectives. Collaborate with Quality and Commercial teams to ensure products are delivered on time and to specification. Develop and improve operational procedures, standards and work processes to support safe and efficient manufacturing. Build strong working relationships with operations, engineering, technical and EHS teams. Support the introduction, commissioning and optimisation of new processes and technologies. Establish training programmes and competency frameworks for operators and technical staff. Develop deep operational knowledge to support future site expansion and commercial-scale deployment. About You You will be a hands-on leader with a passion for operational excellence, capable of thriving in a fast-paced and evolving environment. Essential Requirements Proven experience managing operations within an industrial chemical manufacturing environment. Degree (or equivalent experience) in Chemical Engineering, Chemistry or a related discipline. Strong understanding of industrial chemical processing technology, plant operations and control systems. Demonstrated ability to lead and develop teams while driving high performance and operational standards. Excellent communication and stakeholder management skills. Structured, analytical and collaborative approach to problem-solving. Comfortable working in a dynamic and rapidly growing organisation. Desirable Experience Experience supporting chemical plant commissioning and scale-up activities. Knowledge of Lean manufacturing, continuous improvement methodologies and root cause analysis techniques. Experience working within pilot, demonstration or emerging technology environments. What's on Offer Opportunity to play a key role in the development and scale-up of innovative chemical manufacturing technologies. High level of autonomy and influence within a growing operation. Collaborative, hands-on working environment with strong technical support. Competitive salary and benefits package. Long-term career development opportunities as the organisation expands.
Mars
Health, Safety & Environment Manager
Mars
Job Description: Health, Safety & Environment (HSE) Manager Location: Plymouth, UK, with full-time on-site Salary: £63,000 - £74,000(depending on knowledge & experience), annual bonus, benefits, car allowance Lead the Cultural Shift. Protect Our People. Shape the Future. At Mars, safety is not a priority - it is a value. And we firmly believe that every accident is preventable. We are looking for an inspiring Health, Safety & Environment Manager to join our Plymouth leadership team and lead a step-change in how safety and environmental excellence are embedded into our culture. This is not just a technical HSE role - it is a people leadership role focused on influencing mindsets, driving ownership, and ensuring safety is lived every day by every Associate. As a key member of the Site Leadership Team, you will shape and deliver the site's HSE strategy, champion Mars Supply Excellence (MSE) Safety Pillar deployment, and build a culture where speaking up, accountability, and proactive risk management are the norm. What would be your key responsibilities? Cultural Leadership & Engagement: Lead a visible cultural shift aligned with the belief that every accident is preventable Coach and challenge leaders at all levels to role model the right safety behaviours Create an engaging HSE culture that energises Associates and strengthens accountability Partner with operations, engineering and technical teams to embed safety into daily routines Strategy & Governance: Develop and deploy the site HSE strategy and roadmap aligned with corporate and regulatory standards Own and continuously improve the site's Integrated Occupational Health, Safety & Environment Management System Maintain compliance with ISO45001 and ISO14001:2015 Lead the Mars Supply Excellence Safety Pillar at the site level Risk Management & Assurance: Define, coordinate and maintain HSE risk assessments and emergency procedures Ensure robust serious incident investigations and sustainable corrective actions Lead site audit programmes and ensure timely closure of actions Act as primary contact for external advisory bodies, regulators, and insurers Capability Building & Sustainability: Deliver training and coaching that strengthens HSE knowledge and ownership across the site Analyse and communicate HSE data and trends to drive proactive improvement Drive continuous improvement initiatives that enhance safety and environmental performance Lead site security policy and asset conservation improvements What are we looking for? A People-First Leader: Proven ability to inspire, coach and influence in a manufacturing environment Strong communication skills with the confidence to challenge constructively Collaborative approach - able to work through others and build strong relationships at all levels Demonstrated ability to drive behavioural change, not just process compliance Technical Expertise: Degree, HND or HNC in Science, Mechanical or Electrical Engineering (or equivalent) NEBOSH Certificate/Diploma (essential); IEMA or MSc/PGC in Occupational Health & Safety desirable Strong knowledge of UK and European HSE legislation Experience maintaining or leading safety/environmental management systems in manufacturing Results-Driven & Strategic: Logical, independent thinker who can prioritise effectively Track record of delivering results through teams Comfortable balancing strategic direction with operational execution What can you expect from Mars? Work with diverse and talented Associates, all guided by the Five Principles Join a purpose-driven company, where we're striving to build the world we want tomorrow, today Best-in-class learning and development support from day one, including access to our in-house Mars University An industry-competitive salary and benefits package, including a company bonus Mars is committed to providing access, equal opportunity, and reasonable adjustments for individuals with disabilities, long-term health conditions, or who are neurodiverse during the application and recruitment process. To request reasonable adjustments, complete our Reasonable Adjustment Request Form here
Jun 29, 2026
Full time
Job Description: Health, Safety & Environment (HSE) Manager Location: Plymouth, UK, with full-time on-site Salary: £63,000 - £74,000(depending on knowledge & experience), annual bonus, benefits, car allowance Lead the Cultural Shift. Protect Our People. Shape the Future. At Mars, safety is not a priority - it is a value. And we firmly believe that every accident is preventable. We are looking for an inspiring Health, Safety & Environment Manager to join our Plymouth leadership team and lead a step-change in how safety and environmental excellence are embedded into our culture. This is not just a technical HSE role - it is a people leadership role focused on influencing mindsets, driving ownership, and ensuring safety is lived every day by every Associate. As a key member of the Site Leadership Team, you will shape and deliver the site's HSE strategy, champion Mars Supply Excellence (MSE) Safety Pillar deployment, and build a culture where speaking up, accountability, and proactive risk management are the norm. What would be your key responsibilities? Cultural Leadership & Engagement: Lead a visible cultural shift aligned with the belief that every accident is preventable Coach and challenge leaders at all levels to role model the right safety behaviours Create an engaging HSE culture that energises Associates and strengthens accountability Partner with operations, engineering and technical teams to embed safety into daily routines Strategy & Governance: Develop and deploy the site HSE strategy and roadmap aligned with corporate and regulatory standards Own and continuously improve the site's Integrated Occupational Health, Safety & Environment Management System Maintain compliance with ISO45001 and ISO14001:2015 Lead the Mars Supply Excellence Safety Pillar at the site level Risk Management & Assurance: Define, coordinate and maintain HSE risk assessments and emergency procedures Ensure robust serious incident investigations and sustainable corrective actions Lead site audit programmes and ensure timely closure of actions Act as primary contact for external advisory bodies, regulators, and insurers Capability Building & Sustainability: Deliver training and coaching that strengthens HSE knowledge and ownership across the site Analyse and communicate HSE data and trends to drive proactive improvement Drive continuous improvement initiatives that enhance safety and environmental performance Lead site security policy and asset conservation improvements What are we looking for? A People-First Leader: Proven ability to inspire, coach and influence in a manufacturing environment Strong communication skills with the confidence to challenge constructively Collaborative approach - able to work through others and build strong relationships at all levels Demonstrated ability to drive behavioural change, not just process compliance Technical Expertise: Degree, HND or HNC in Science, Mechanical or Electrical Engineering (or equivalent) NEBOSH Certificate/Diploma (essential); IEMA or MSc/PGC in Occupational Health & Safety desirable Strong knowledge of UK and European HSE legislation Experience maintaining or leading safety/environmental management systems in manufacturing Results-Driven & Strategic: Logical, independent thinker who can prioritise effectively Track record of delivering results through teams Comfortable balancing strategic direction with operational execution What can you expect from Mars? Work with diverse and talented Associates, all guided by the Five Principles Join a purpose-driven company, where we're striving to build the world we want tomorrow, today Best-in-class learning and development support from day one, including access to our in-house Mars University An industry-competitive salary and benefits package, including a company bonus Mars is committed to providing access, equal opportunity, and reasonable adjustments for individuals with disabilities, long-term health conditions, or who are neurodiverse during the application and recruitment process. To request reasonable adjustments, complete our Reasonable Adjustment Request Form here
Mane Contract Services
Head of Production
Mane Contract Services Bristol, Gloucestershire
This is a senior leadership position with responsibility for Production, Stores and Dispatch. You will lead the continued development of manufacturing capability, improve operational performance and ensure the business is equipped to support sustained growth within a complex, high-value engineering environment. Reporting to the Operations Director, you will be responsible for delivering safe, reliable, cost-effective and high-quality manufacturing performance across the operation. Key Responsibilities Provide visible leadership across Production, Stores and Dispatch. Lead, coach and develop production leaders, technical specialists and multidisciplinary teams. Ensure compliance with all health, safety and environmental policies and procedures. Own production execution and resource deployment to achieve customer delivery and shipping commitments. Forecast labour, skills and resource requirements in line with future production demand. Improve productivity through effective leadership, coaching, cross-training and capability development. Identify succession, recruitment and skills requirements across the manufacturing function. Improve material flow, production readiness and manufacturing scalability. Reduce build hours, rework, scrap, overtime, work-in-progress and cost of poor quality. Standardise and improve operational systems and processes. Use SQCDP data to identify and prioritise improvement opportunities. Lead continuous improvement and operational excellence initiatives. Work closely with Engineering, Manufacturing Engineering, Quality, Procurement, Planning and Commercial teams. Support the successful introduction of new products, technologies and manufacturing processes. Ensure new products are manufacturable, testable and ready for production. Manage pre-production builds, production training, documentation and operational readiness. Drive improvements in product quality through robust data analysis, root cause investigation and corrective action. Key Performance Areas Health, safety and environmental performance. On-time delivery and achievement of shipping commitments. Labour productivity, build hours and overtime reduction. Reduction in scrap, rework, WIP and cost of poor quality. Product quality and commissioning performance. Delivery of continuous improvement and operational excellence objectives. Experience and Qualifications Degree in Engineering, Manufacturing, Operations Management or a related discipline, or equivalent practical experience. Lean Six Sigma Green Belt qualification or demonstrable continuous improvement experience. Significant experience leading production, manufacturing or operations teams. Experience working within a complex, high-technology manufacturing environment. Proven experience managing and developing line managers and multidisciplinary teams. Strong understanding of lean manufacturing, visual management, root cause analysis and structured problem-solving. Experience improving safety, quality, cost, delivery and people performance. Commercial awareness, with an understanding of margin, productivity, cost and customer delivery. Experience using ERP, production planning or operational reporting systems. Strong understanding of production planning, labour forecasting and manufacturing resource requirements. Experience supporting NPI and the transition of products from development into production. Experience within semiconductor, vacuum, plasma, precision equipment, capital equipment or another high-complexity engineering sector would be advantageous. Personal Attributes A credible and visible leader with a coaching management style. Strong communication and stakeholder-management skills. Commercially aware and comfortable using data to make decisions. Collaborative, inclusive and able to build effective cross-functional relationships. Resilient and comfortable working within a changing manufacturing environment. Confident making difficult decisions and holding teams accountable. Passionate about developing people and improving operational capability. Positive, pragmatic and willing to challenge existing ways of working.
Jun 29, 2026
Full time
This is a senior leadership position with responsibility for Production, Stores and Dispatch. You will lead the continued development of manufacturing capability, improve operational performance and ensure the business is equipped to support sustained growth within a complex, high-value engineering environment. Reporting to the Operations Director, you will be responsible for delivering safe, reliable, cost-effective and high-quality manufacturing performance across the operation. Key Responsibilities Provide visible leadership across Production, Stores and Dispatch. Lead, coach and develop production leaders, technical specialists and multidisciplinary teams. Ensure compliance with all health, safety and environmental policies and procedures. Own production execution and resource deployment to achieve customer delivery and shipping commitments. Forecast labour, skills and resource requirements in line with future production demand. Improve productivity through effective leadership, coaching, cross-training and capability development. Identify succession, recruitment and skills requirements across the manufacturing function. Improve material flow, production readiness and manufacturing scalability. Reduce build hours, rework, scrap, overtime, work-in-progress and cost of poor quality. Standardise and improve operational systems and processes. Use SQCDP data to identify and prioritise improvement opportunities. Lead continuous improvement and operational excellence initiatives. Work closely with Engineering, Manufacturing Engineering, Quality, Procurement, Planning and Commercial teams. Support the successful introduction of new products, technologies and manufacturing processes. Ensure new products are manufacturable, testable and ready for production. Manage pre-production builds, production training, documentation and operational readiness. Drive improvements in product quality through robust data analysis, root cause investigation and corrective action. Key Performance Areas Health, safety and environmental performance. On-time delivery and achievement of shipping commitments. Labour productivity, build hours and overtime reduction. Reduction in scrap, rework, WIP and cost of poor quality. Product quality and commissioning performance. Delivery of continuous improvement and operational excellence objectives. Experience and Qualifications Degree in Engineering, Manufacturing, Operations Management or a related discipline, or equivalent practical experience. Lean Six Sigma Green Belt qualification or demonstrable continuous improvement experience. Significant experience leading production, manufacturing or operations teams. Experience working within a complex, high-technology manufacturing environment. Proven experience managing and developing line managers and multidisciplinary teams. Strong understanding of lean manufacturing, visual management, root cause analysis and structured problem-solving. Experience improving safety, quality, cost, delivery and people performance. Commercial awareness, with an understanding of margin, productivity, cost and customer delivery. Experience using ERP, production planning or operational reporting systems. Strong understanding of production planning, labour forecasting and manufacturing resource requirements. Experience supporting NPI and the transition of products from development into production. Experience within semiconductor, vacuum, plasma, precision equipment, capital equipment or another high-complexity engineering sector would be advantageous. Personal Attributes A credible and visible leader with a coaching management style. Strong communication and stakeholder-management skills. Commercially aware and comfortable using data to make decisions. Collaborative, inclusive and able to build effective cross-functional relationships. Resilient and comfortable working within a changing manufacturing environment. Confident making difficult decisions and holding teams accountable. Passionate about developing people and improving operational capability. Positive, pragmatic and willing to challenge existing ways of working.
Proactive Appointments
Machine Learning Ops Engineer
Proactive Appointments
About the Company A leading UK consulting and administration business specialising in pensions and insurance services. The organisation combines deep industry expertise with advanced technology and analytics to support large-scale pension schemes and their sponsoring employers. It provides administration for over one million members and delivers advisory services across schemes of all sizes, including many with assets exceeding £1bn. It also supports insurance clients in the life and bulk annuities sector. Package Details Remote (UK) | £45,000-£60,000 + 6% bonus Main Duties and Responsibilities Model Development (Azure Machine Learning Studio focus) Work collaboratively with actuarial and analytics teams to design, build, and deploy machine learning and statistical models using Azure Machine Learning Studio (AML Studio) in production environments. Apply appropriate ML techniques to improve predictions such as longevity, default risk, and investment outcomes. Machine Learning Operations (MLOps in Azure) Manage the full ML life cycle using Azure ML Studio, including deployment, monitoring, retraining pipelines, and version control. Implement robust MLOps practices such as model drift detection, data quality monitoring, and automated retraining workflows. Data Engineering and Preprocessing Develop and maintain scalable data pipelines using Python, SQL, and Azure Data Factory (ADF). Ensure data is clean, reliable, and structured for use in Azure ML Studio workflows. Software Development Produce clean, efficient, and production-grade Python code. Apply CI/CD practices and DevOps/MLOps principles integrated with Azure Machine Learning Studio environments. Cross-functional Collaboration Work closely with actuarial analysts and modelling teams to translate outputs from Azure ML Studio into actionable insights and business recommendations. Innovation and Continuous Improvement Stay up to date with developments in Azure Machine Learning Studio, MLOps, and data science technologies, identifying opportunities to improve models, automation, and delivery efficiency. Training and Knowledge Sharing Support and train team members on machine learning approaches and Azure ML Studio workflows, including deployment and monitoring practices. Stakeholder Communication Clearly explain machine learning concepts and Azure ML Studio-based solutions to both technical and non-technical stakeholders. Job Requirements Essential Strong hands-on experience with Azure Machine Learning Studio (AML Studio), including end-to-end model development, deployment, monitoring, and life cycle management in production environments Experience building and optimising ML models using Azure ML workflows Strong Python and SQL skills for data manipulation, modelling, and automation Experience with Azure Data Factory (ADF) for data pipeline development Strong understanding of CI/CD and MLOps practices, ideally within Azure environments Experience with data visualisation tools such as Power BI Strong communication skills with ability to explain technical concepts clearly to non-technical audiences Desirable Experience in pensions, insurance, or regulated financial services Experience working in multidisciplinary analytics or actuarial teams Broader exposure to Azure ecosystem tools (eg, Azure DevOps, Databricks) Key Requirement The most critical requirement for this role is hands-on, production-level experience with Azure Machine Learning Studio (AML Studio), including building and deploying ML models end-to-end, managing model life cycle in production, implementing MLOps workflows (monitoring, drift detection, retraining), and integrating Azure ML Studio with data pipelines and CI/CD processes. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Jun 29, 2026
Full time
About the Company A leading UK consulting and administration business specialising in pensions and insurance services. The organisation combines deep industry expertise with advanced technology and analytics to support large-scale pension schemes and their sponsoring employers. It provides administration for over one million members and delivers advisory services across schemes of all sizes, including many with assets exceeding £1bn. It also supports insurance clients in the life and bulk annuities sector. Package Details Remote (UK) | £45,000-£60,000 + 6% bonus Main Duties and Responsibilities Model Development (Azure Machine Learning Studio focus) Work collaboratively with actuarial and analytics teams to design, build, and deploy machine learning and statistical models using Azure Machine Learning Studio (AML Studio) in production environments. Apply appropriate ML techniques to improve predictions such as longevity, default risk, and investment outcomes. Machine Learning Operations (MLOps in Azure) Manage the full ML life cycle using Azure ML Studio, including deployment, monitoring, retraining pipelines, and version control. Implement robust MLOps practices such as model drift detection, data quality monitoring, and automated retraining workflows. Data Engineering and Preprocessing Develop and maintain scalable data pipelines using Python, SQL, and Azure Data Factory (ADF). Ensure data is clean, reliable, and structured for use in Azure ML Studio workflows. Software Development Produce clean, efficient, and production-grade Python code. Apply CI/CD practices and DevOps/MLOps principles integrated with Azure Machine Learning Studio environments. Cross-functional Collaboration Work closely with actuarial analysts and modelling teams to translate outputs from Azure ML Studio into actionable insights and business recommendations. Innovation and Continuous Improvement Stay up to date with developments in Azure Machine Learning Studio, MLOps, and data science technologies, identifying opportunities to improve models, automation, and delivery efficiency. Training and Knowledge Sharing Support and train team members on machine learning approaches and Azure ML Studio workflows, including deployment and monitoring practices. Stakeholder Communication Clearly explain machine learning concepts and Azure ML Studio-based solutions to both technical and non-technical stakeholders. Job Requirements Essential Strong hands-on experience with Azure Machine Learning Studio (AML Studio), including end-to-end model development, deployment, monitoring, and life cycle management in production environments Experience building and optimising ML models using Azure ML workflows Strong Python and SQL skills for data manipulation, modelling, and automation Experience with Azure Data Factory (ADF) for data pipeline development Strong understanding of CI/CD and MLOps practices, ideally within Azure environments Experience with data visualisation tools such as Power BI Strong communication skills with ability to explain technical concepts clearly to non-technical audiences Desirable Experience in pensions, insurance, or regulated financial services Experience working in multidisciplinary analytics or actuarial teams Broader exposure to Azure ecosystem tools (eg, Azure DevOps, Databricks) Key Requirement The most critical requirement for this role is hands-on, production-level experience with Azure Machine Learning Studio (AML Studio), including building and deploying ML models end-to-end, managing model life cycle in production, implementing MLOps workflows (monitoring, drift detection, retraining), and integrating Azure ML Studio with data pipelines and CI/CD processes. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
YMCA Downslink Group
Performance and Data Lead
YMCA Downslink Group Hove, Sussex
37 hours per week / permanent / based on site at our Hove office, with some travel across Sussex and Surrey. Hybrid - three days from our office in Hove and up to two days working from home, working Monday to Friday (hours to be discussed at interview). YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice. We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen. We are here for children and young people, many of whom face multiple challenges and need our support. Our Values - we do what's right, we work with heart, and we build real connections - guide us in all our actions. Working within the Impact and Improvement Team, you will be responsible for championing data- driven decision making. You will analyse and report on risk and performance across large and complex datasets, translating this into actionable insights to inform strategic decision making. In delivering the role, you will develop the organisation's data strategy and oversee the creation of engaging dashboards and efficient data models in Microsoft Power BI, Pyramid, In-Form/Salesforce, MS Business Central, HealthBoxHR and other analytics platforms. With excellent people skills, you will act as a mentor in the development of the Data C Systems Support Officer and will help to improve data literacy skills across the organisation as a whole. Key responsibilities: Insights, analytics and reporting Use data visualisation tools to regularly present and communicate insights and complex analysis to a range of audiences in a clear, concise, and compelling way Lead on small analysis projects and support on larger analysis projects throughout the full project lifecycle Work with the Head of Impact and Improvement, identify and proactively exploit opportunities to streamline or automate data collection processes for greater efficiency Data systems and processes Lead on data migration and system deployment for the upgrades in 2026 for our key system In- Form, contribute to defining and setting up of new reporting, dashboards, and process mapping where needed Reporting to the Digital Manager and working closely with business system owners, the Head of Impact and Improvement and IT Managed Service Provider, establishing high quality systems and tools for capturing, organising and using data Act the lead for our build on the Salesforce platform, dashboards and reports. Working with service managers, support the design, production, and continuous improvement of this client management system Lead the design and delivery of a regular programme of induction and training sessions to build organisational knowledge and capabilities around our data systems If you're enthusiastic about this opportunity but your experience doesn't align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. You will already have experience of complex data analysis and reporting on performance across large datasets, along with experience of building engaging dashboards and efficient data models in Microsoft Power BI, Salesforce, or similar analytics platforms. You have analytical and problem- solving skills to interpret and present complex data, along with expert digital skills around use of MS Office 365 and advanced proficiency in Microsoft Excel to summarise and graphically represent data. You will understand data migration across systems and how to map effective reporting requirements. Experience with MS Fabric or similar data lakes/warehouses would be very beneficial. You are a team player who can work with others to deliver a service and challenge colleagues appropriately where required. You have strong planning and time management skills, with ability to deal with competing priorities and deliver results to tight deadlines. You will already have a good understanding of the importance of data and information security, with experience of managing and working with information, systems and databases, designing and producing reports from them. If you would like any further information or an informal discussion about this post, please contact . Should you require any assistance with our application process, please email us at . CLOSING DATE: Sunday 19th July 2026 at midnight. PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently. An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. Accessibility If you require assistance or have questions regarding the application process, please do contact us. YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children's and Adults' Barred Lists) as well as comprehensive reference and activity check.
Jun 28, 2026
Full time
37 hours per week / permanent / based on site at our Hove office, with some travel across Sussex and Surrey. Hybrid - three days from our office in Hove and up to two days working from home, working Monday to Friday (hours to be discussed at interview). YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice. We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen. We are here for children and young people, many of whom face multiple challenges and need our support. Our Values - we do what's right, we work with heart, and we build real connections - guide us in all our actions. Working within the Impact and Improvement Team, you will be responsible for championing data- driven decision making. You will analyse and report on risk and performance across large and complex datasets, translating this into actionable insights to inform strategic decision making. In delivering the role, you will develop the organisation's data strategy and oversee the creation of engaging dashboards and efficient data models in Microsoft Power BI, Pyramid, In-Form/Salesforce, MS Business Central, HealthBoxHR and other analytics platforms. With excellent people skills, you will act as a mentor in the development of the Data C Systems Support Officer and will help to improve data literacy skills across the organisation as a whole. Key responsibilities: Insights, analytics and reporting Use data visualisation tools to regularly present and communicate insights and complex analysis to a range of audiences in a clear, concise, and compelling way Lead on small analysis projects and support on larger analysis projects throughout the full project lifecycle Work with the Head of Impact and Improvement, identify and proactively exploit opportunities to streamline or automate data collection processes for greater efficiency Data systems and processes Lead on data migration and system deployment for the upgrades in 2026 for our key system In- Form, contribute to defining and setting up of new reporting, dashboards, and process mapping where needed Reporting to the Digital Manager and working closely with business system owners, the Head of Impact and Improvement and IT Managed Service Provider, establishing high quality systems and tools for capturing, organising and using data Act the lead for our build on the Salesforce platform, dashboards and reports. Working with service managers, support the design, production, and continuous improvement of this client management system Lead the design and delivery of a regular programme of induction and training sessions to build organisational knowledge and capabilities around our data systems If you're enthusiastic about this opportunity but your experience doesn't align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. You will already have experience of complex data analysis and reporting on performance across large datasets, along with experience of building engaging dashboards and efficient data models in Microsoft Power BI, Salesforce, or similar analytics platforms. You have analytical and problem- solving skills to interpret and present complex data, along with expert digital skills around use of MS Office 365 and advanced proficiency in Microsoft Excel to summarise and graphically represent data. You will understand data migration across systems and how to map effective reporting requirements. Experience with MS Fabric or similar data lakes/warehouses would be very beneficial. You are a team player who can work with others to deliver a service and challenge colleagues appropriately where required. You have strong planning and time management skills, with ability to deal with competing priorities and deliver results to tight deadlines. You will already have a good understanding of the importance of data and information security, with experience of managing and working with information, systems and databases, designing and producing reports from them. If you would like any further information or an informal discussion about this post, please contact . Should you require any assistance with our application process, please email us at . CLOSING DATE: Sunday 19th July 2026 at midnight. PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently. An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. Accessibility If you require assistance or have questions regarding the application process, please do contact us. YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children's and Adults' Barred Lists) as well as comprehensive reference and activity check.
Eurocell PLC
Branch Manager
Eurocell PLC
ROLE: Branch Manager HOURS: 44 per Week - Permanent Role, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota SALARY: £30,535.88 basic salary per year BONUS/OTE: Realistic total earning potential of up to £40,518 per year BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. We are delighted to be recruiting a Trade Branch Manager to lead their own branch and Team to deliver excellence. Our Trade Branch Managers develop strong relationships with their customers to enhance the customer experience, whilst driving sales and market share. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR BRANCH MANAGERS DO: Lead their Branch, and use their team management skills to lead and develop a small team Ensure their Branch operates as effectively as possible Develop relationships with their customers, and enhance the sales and customer experience within the branch Manage day to day Branch operations and the branch team in order to deliver excellence Manage team absences and deployment Support the regional teams with recruitment Provide exceptional customer service and operational standards and e nsure Branch sales targets are achieved Support training and maintain training records for Branch staff WHAT WE NEED FROM OUR BRANCH MANAGERS: Our Branch Managers are hands-on, lead by example, and are focused on driving their team to reach sales and branch targets Passion and energy to deliver exceptional customer service and achieve business targets A customer focused approach, happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, drive and leadership abilities to manage a Branch effectively A full and valid driving license is essential Strong management skills and experience of leading a team Experience within a similar management role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR BRANCH MANAGERS: You will be rewarded with a very competitive basic salary An excellent monthly bonus scheme 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career
Jun 28, 2026
Full time
ROLE: Branch Manager HOURS: 44 per Week - Permanent Role, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota SALARY: £30,535.88 basic salary per year BONUS/OTE: Realistic total earning potential of up to £40,518 per year BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. We are delighted to be recruiting a Trade Branch Manager to lead their own branch and Team to deliver excellence. Our Trade Branch Managers develop strong relationships with their customers to enhance the customer experience, whilst driving sales and market share. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR BRANCH MANAGERS DO: Lead their Branch, and use their team management skills to lead and develop a small team Ensure their Branch operates as effectively as possible Develop relationships with their customers, and enhance the sales and customer experience within the branch Manage day to day Branch operations and the branch team in order to deliver excellence Manage team absences and deployment Support the regional teams with recruitment Provide exceptional customer service and operational standards and e nsure Branch sales targets are achieved Support training and maintain training records for Branch staff WHAT WE NEED FROM OUR BRANCH MANAGERS: Our Branch Managers are hands-on, lead by example, and are focused on driving their team to reach sales and branch targets Passion and energy to deliver exceptional customer service and achieve business targets A customer focused approach, happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, drive and leadership abilities to manage a Branch effectively A full and valid driving license is essential Strong management skills and experience of leading a team Experience within a similar management role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR BRANCH MANAGERS: You will be rewarded with a very competitive basic salary An excellent monthly bonus scheme 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career
Marc Daniels
Operational Change Specialist
Marc Daniels Bracknell, Berkshire
Overview An outstanding opportunity to join a global leader who offer significant flexibility with working patterns in addition to a fantastic culture. This role is initially offered on a contract basis for 6 months with the view of extending or becoming permanent at some point in the future. The role be responsible for actioning regulatory change, ensuring compliance across multiple operational teams, and reducing risk to meet evolving regulatory and business expectations. Working closely with the operation leadership and operational teams, the role will help to embed effective policies and processes in a bid to maintain strong governance and control within an FCA regulated environment. Responsibilities Deliver insight by identifying trends and driving improvements in quality, training and operational practice. Support regulatory compliance across operations, translating FCA, consumer duty and consumer finance requirements into controlled, well-governed operational change. Maintain effective document management and governance of policies, procedures and supporting documentation, ensuring clarity, accuracy, version control and regulatory alignment. Support end-to-end delivery of operational, process and system change, including logging, tracking, testing and stakeholder coordination using structured change tools. Identify and support continuous improvement and innovation initiatives to enhance efficiency, consistency and customer outcomes. Develop and support meaningful management information, interpreting data to identify risk, trends and opportunities for improvement. Support the design, maintenance and deployment of training aligned to regulatory change, Quality Assurance findings and operational risk, ensuring learning is embedded into practice. About you This role would suit someone who is detail orientated, naturally inquisitive and has worked within an FCA regulated environment in the past. Previous experience would include documenting process and establishing best practice ideally working with change management tools and MI reporting.
Jun 28, 2026
Contractor
Overview An outstanding opportunity to join a global leader who offer significant flexibility with working patterns in addition to a fantastic culture. This role is initially offered on a contract basis for 6 months with the view of extending or becoming permanent at some point in the future. The role be responsible for actioning regulatory change, ensuring compliance across multiple operational teams, and reducing risk to meet evolving regulatory and business expectations. Working closely with the operation leadership and operational teams, the role will help to embed effective policies and processes in a bid to maintain strong governance and control within an FCA regulated environment. Responsibilities Deliver insight by identifying trends and driving improvements in quality, training and operational practice. Support regulatory compliance across operations, translating FCA, consumer duty and consumer finance requirements into controlled, well-governed operational change. Maintain effective document management and governance of policies, procedures and supporting documentation, ensuring clarity, accuracy, version control and regulatory alignment. Support end-to-end delivery of operational, process and system change, including logging, tracking, testing and stakeholder coordination using structured change tools. Identify and support continuous improvement and innovation initiatives to enhance efficiency, consistency and customer outcomes. Develop and support meaningful management information, interpreting data to identify risk, trends and opportunities for improvement. Support the design, maintenance and deployment of training aligned to regulatory change, Quality Assurance findings and operational risk, ensuring learning is embedded into practice. About you This role would suit someone who is detail orientated, naturally inquisitive and has worked within an FCA regulated environment in the past. Previous experience would include documenting process and establishing best practice ideally working with change management tools and MI reporting.
ARM
AI Architect (SC Clearance Eligible)
ARM City, London
AI Architect 6 Months Must have or be eligible for SC Clearance TBC (Inside IR35) My client, a government body are looking for an AI Architect to join their fast-paced team on an initial 6 month contract. As an AI Architect, you will be part of a team of specialists who work with our industry-facing client partners to shape, design and deliver AI solutions to our clients. This is a fast-paced area of IT, so you will need to be continuously learning, be self-driven and think creatively about solving client problems. You will work with others to reflect back the views of our clients and prospects and help to continuously shape our solutions. On the job details- Designing and implementing innovative AI solutions that meet client needs and drive business value. Collaborating with cross-functional teams to integrate AI technologies into existing systems and processes. Demonstrating modern AI solutions to clients, showcasing their benefits and applications. Conducting research and analysis to stay updated on the latest AI trends and technologies. Communicating complex AI concepts and solutions to stakeholders in a clear and engaging manner. Distilling information about proposed architectures into actionable insights for developers to implement those solutions effectively. Creating and managing agents, knowledge graphs and chatbots to enhance user experience and efficiency. Architecting and leading the implementation of AI harness engineering ecosystems and agentic solutions using platforms such as Claude Code, Claude Agent SDK, Codex, and related AI engineering toolchains. Developing and optimizing AI models using machine learning and AI engineering platforms. Mentoring and guiding team members to foster a culture of continuous learning and innovation in AI. Skills and Experience required- Strong experience with Solution Architecture, with specific recent focus on AI and Generative AI solutions, demonstrating a strong understanding of current trends and technologies. Proven ability to architect and deploy innovative AI solutions under tight deadlines, effectively showcasing these solutions to client stakeholders and communicating their business impact. Experience in providing solutions using Agent Harness, Retrieval-Augmented Generation (RAG), GraphRAG, knowledge graphs, code agents, deep research agents, and chatbots. Familiarity with AI engineering platforms (Azure AI Foundry, AWS Bedrock). Knowledge of agentic frameworks (Claude Agent SDK, AWS Bedrock AgentCore, MS Agent Framework, Langgraph Deep Agents,) and machine learning platforms for model training and deployment. Strong problem-solving skills, a proactive attitude, and an entrepreneurial mindset with a commitment to continuous learning. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Jun 28, 2026
Contractor
AI Architect 6 Months Must have or be eligible for SC Clearance TBC (Inside IR35) My client, a government body are looking for an AI Architect to join their fast-paced team on an initial 6 month contract. As an AI Architect, you will be part of a team of specialists who work with our industry-facing client partners to shape, design and deliver AI solutions to our clients. This is a fast-paced area of IT, so you will need to be continuously learning, be self-driven and think creatively about solving client problems. You will work with others to reflect back the views of our clients and prospects and help to continuously shape our solutions. On the job details- Designing and implementing innovative AI solutions that meet client needs and drive business value. Collaborating with cross-functional teams to integrate AI technologies into existing systems and processes. Demonstrating modern AI solutions to clients, showcasing their benefits and applications. Conducting research and analysis to stay updated on the latest AI trends and technologies. Communicating complex AI concepts and solutions to stakeholders in a clear and engaging manner. Distilling information about proposed architectures into actionable insights for developers to implement those solutions effectively. Creating and managing agents, knowledge graphs and chatbots to enhance user experience and efficiency. Architecting and leading the implementation of AI harness engineering ecosystems and agentic solutions using platforms such as Claude Code, Claude Agent SDK, Codex, and related AI engineering toolchains. Developing and optimizing AI models using machine learning and AI engineering platforms. Mentoring and guiding team members to foster a culture of continuous learning and innovation in AI. Skills and Experience required- Strong experience with Solution Architecture, with specific recent focus on AI and Generative AI solutions, demonstrating a strong understanding of current trends and technologies. Proven ability to architect and deploy innovative AI solutions under tight deadlines, effectively showcasing these solutions to client stakeholders and communicating their business impact. Experience in providing solutions using Agent Harness, Retrieval-Augmented Generation (RAG), GraphRAG, knowledge graphs, code agents, deep research agents, and chatbots. Familiarity with AI engineering platforms (Azure AI Foundry, AWS Bedrock). Knowledge of agentic frameworks (Claude Agent SDK, AWS Bedrock AgentCore, MS Agent Framework, Langgraph Deep Agents,) and machine learning platforms for model training and deployment. Strong problem-solving skills, a proactive attitude, and an entrepreneurial mindset with a commitment to continuous learning. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Contechs Consulting
SAP Systems Trainer
Contechs Consulting Shirley, West Midlands
Order Ref: (phone number removed) Position Title: SAP Trainer Duration: Contract Location: Solihull Position Description: An experienced SW Trainer is, required to support the deployment of the Enterprise Asset Management (EAM) programme and its, critical project SAP Plant maintenance, which aims, to completely transform the way in which our Client operates and further enhances our Digital transformation journey. Our Client has a clear vision to deliver a unified end to end process and toolset with connected. traceable data throughout all functions. By enabling employees with the provision of always live data and dashboards, our Client will allow full focus on true value creation Essential Skills Required: Experienced SAP user 5+ years in e training creation and delivery position Experience creating simulation training Experience and Qualification Required: The SAP Trainer's objective is to create and deliver SAP manufacturing modules to business end users, getting the organisation engaged and ready for the change and ensuring that the change is adopted and sustained Key Activities include: Process assessment end stakeholder identification in the form of a Training Needs Analysis (TNA) Design and create role-based SAP user training using SAP EnableNow and Articulate RISE. Developing training content including classroom courses, online learning courses, assignments, videos simulations, and quick reference guides Evaluation the SAP users' level of knowledge at appropriated levels. Assisting with training impact assessments Creating stakeholder training and engagement plans end supporting the communication of these to relevant End Users Create and deliver process-based blended learning, packages Define. engage and align stakeholders in preparation for deployment. Ensure clear training, delivery plans are executed on time. Host on and off-site training events across our sites, run drop-in sessions end provide floor-walking support Demonstrate excellent business behaviours including team working Collaborate with Business Process, Testing, Training and Comms teams for the capability being deployed Desirable Experience and Qualifications SAP Enable now Articulate RISE SAP manufacturing modules Additional Information This role will require on-site presence 5 days per week during the deployment window. Based in West Midlands and Liverpool. Why work through Contechs? Contechs is a leading Automotive, Design, Engineering, Technology and Innovation Recruitment Consultancy. Founded in 1997, with an inhouse Contractor Care Team to support all external employees, acts as an employment agency for permanent and contract recruitment. How to Apply If you're interested in applying for this position, submit your application and one of our recruiters will be in touch. If you know anyone that is suitable for the role, please visit the below page where we offer up to 600 referral fee: (url removed)
Jun 27, 2026
Contractor
Order Ref: (phone number removed) Position Title: SAP Trainer Duration: Contract Location: Solihull Position Description: An experienced SW Trainer is, required to support the deployment of the Enterprise Asset Management (EAM) programme and its, critical project SAP Plant maintenance, which aims, to completely transform the way in which our Client operates and further enhances our Digital transformation journey. Our Client has a clear vision to deliver a unified end to end process and toolset with connected. traceable data throughout all functions. By enabling employees with the provision of always live data and dashboards, our Client will allow full focus on true value creation Essential Skills Required: Experienced SAP user 5+ years in e training creation and delivery position Experience creating simulation training Experience and Qualification Required: The SAP Trainer's objective is to create and deliver SAP manufacturing modules to business end users, getting the organisation engaged and ready for the change and ensuring that the change is adopted and sustained Key Activities include: Process assessment end stakeholder identification in the form of a Training Needs Analysis (TNA) Design and create role-based SAP user training using SAP EnableNow and Articulate RISE. Developing training content including classroom courses, online learning courses, assignments, videos simulations, and quick reference guides Evaluation the SAP users' level of knowledge at appropriated levels. Assisting with training impact assessments Creating stakeholder training and engagement plans end supporting the communication of these to relevant End Users Create and deliver process-based blended learning, packages Define. engage and align stakeholders in preparation for deployment. Ensure clear training, delivery plans are executed on time. Host on and off-site training events across our sites, run drop-in sessions end provide floor-walking support Demonstrate excellent business behaviours including team working Collaborate with Business Process, Testing, Training and Comms teams for the capability being deployed Desirable Experience and Qualifications SAP Enable now Articulate RISE SAP manufacturing modules Additional Information This role will require on-site presence 5 days per week during the deployment window. Based in West Midlands and Liverpool. Why work through Contechs? Contechs is a leading Automotive, Design, Engineering, Technology and Innovation Recruitment Consultancy. Founded in 1997, with an inhouse Contractor Care Team to support all external employees, acts as an employment agency for permanent and contract recruitment. How to Apply If you're interested in applying for this position, submit your application and one of our recruiters will be in touch. If you know anyone that is suitable for the role, please visit the below page where we offer up to 600 referral fee: (url removed)
Alecto Recruitment
AV Network Engineer
Alecto Recruitment Brixton, Devon
AV Network Engineer London Hybrid Working 50,000 to 65,000 + Bonus + Training + Excellent Benefits The Opportunity A leading smart home and residential technology integrator is seeking an experienced AV Network Engineer to join its growing technical team. This is a specialist networking position focused on the design, deployment, commissioning and support of enterprise grade network infrastructure within some of the UK's most prestigious residential properties. The successful candidate will play a key role in delivering robust, secure and high performance networks that support integrated smart home, AV, security, lighting control and building management systems. This is NOT an IT support, MSP, cloud infrastructure or cybersecurity role. We are specifically looking for an engineer with strong hands on networking experience who understands the unique demands of high end residential technology environments. The Role You will be responsible for designing, configuring, deploying and supporting complex residential network infrastructures that form the backbone of advanced smart home installations. Projects typically include: Cisco switching and routing infrastructure Ruckus wireless networking solutions Fortinet firewall and security platforms Integrated AV and control systems Control4 and Crestron automation Lutron lighting and shading control CCTV and access control systems Enterprise WiFi networks Remote monitoring and support platforms Working closely with project managers, programmers, installation teams and third party contractors, you will ensure systems are delivered to the highest possible standard. Key Responsibilities Configure, deploy and support Cisco switching and routing infrastructure Deploy, optimise and troubleshoot Ruckus wireless solutions Configure and maintain Fortinet firewall and security appliances Implement VLANs, routing, QoS, multicast and VPN technologies Perform network diagnostics, troubleshooting and performance optimisation Support integrated AV, automation and smart home systems from a networking perspective Produce and maintain network documentation, schematics and IP schedules Participate in commissioning, testing and client handovers Provide remote and onsite support for completed installations Work collaboratively with internal engineering and programming teams What We're Looking For Essential Experience Minimum three years' experience in network engineering Strong hands on experience with Cisco networking technologies Experience deploying and supporting Ruckus wireless networks Experience configuring and maintaining Fortinet firewalls Strong understanding of TCP/IP networking principles Experience with DHCP, DNS, NAT, VPNs and network security Experience implementing VLANs, routing, multicast and QoS Strong network troubleshooting and fault finding skills Ability to interpret technical drawings and network documentation Full UK driving licence Highly Desirable Experience working within high end residential technology environments Experience supporting Control4, Crestron, Savant or ELAN systems Experience with Lutron HomeWorks QS or QSX Cisco certifications such as CCNA or CCNP Fortinet certifications Ruckus certifications Experience with remote monitoring and network management platforms Understanding of AV, smart home and integrated technology systems Package 50,000 to 65,000 basic salary depending on experience Performance related bonus scheme Hybrid working available 28 days holiday plus birthday off Paid training and industry certifications Genuine progression opportunities Company events and incentive programmes Long term loyalty and reward schemes Exposure to some of the UK's most technically advanced residential projects Why Apply? This is an opportunity to join a highly respected residential technology integrator where networking is at the heart of every project. You'll work with industry leading technologies including Cisco, Ruckus and Fortinet while helping deliver exceptional smart home environments for high net worth clients. If you enjoy solving complex networking challenges and want to work on projects that combine enterprise grade infrastructure with cutting edge residential technology, we'd love to hear from you. INDAV
Jun 27, 2026
Full time
AV Network Engineer London Hybrid Working 50,000 to 65,000 + Bonus + Training + Excellent Benefits The Opportunity A leading smart home and residential technology integrator is seeking an experienced AV Network Engineer to join its growing technical team. This is a specialist networking position focused on the design, deployment, commissioning and support of enterprise grade network infrastructure within some of the UK's most prestigious residential properties. The successful candidate will play a key role in delivering robust, secure and high performance networks that support integrated smart home, AV, security, lighting control and building management systems. This is NOT an IT support, MSP, cloud infrastructure or cybersecurity role. We are specifically looking for an engineer with strong hands on networking experience who understands the unique demands of high end residential technology environments. The Role You will be responsible for designing, configuring, deploying and supporting complex residential network infrastructures that form the backbone of advanced smart home installations. Projects typically include: Cisco switching and routing infrastructure Ruckus wireless networking solutions Fortinet firewall and security platforms Integrated AV and control systems Control4 and Crestron automation Lutron lighting and shading control CCTV and access control systems Enterprise WiFi networks Remote monitoring and support platforms Working closely with project managers, programmers, installation teams and third party contractors, you will ensure systems are delivered to the highest possible standard. Key Responsibilities Configure, deploy and support Cisco switching and routing infrastructure Deploy, optimise and troubleshoot Ruckus wireless solutions Configure and maintain Fortinet firewall and security appliances Implement VLANs, routing, QoS, multicast and VPN technologies Perform network diagnostics, troubleshooting and performance optimisation Support integrated AV, automation and smart home systems from a networking perspective Produce and maintain network documentation, schematics and IP schedules Participate in commissioning, testing and client handovers Provide remote and onsite support for completed installations Work collaboratively with internal engineering and programming teams What We're Looking For Essential Experience Minimum three years' experience in network engineering Strong hands on experience with Cisco networking technologies Experience deploying and supporting Ruckus wireless networks Experience configuring and maintaining Fortinet firewalls Strong understanding of TCP/IP networking principles Experience with DHCP, DNS, NAT, VPNs and network security Experience implementing VLANs, routing, multicast and QoS Strong network troubleshooting and fault finding skills Ability to interpret technical drawings and network documentation Full UK driving licence Highly Desirable Experience working within high end residential technology environments Experience supporting Control4, Crestron, Savant or ELAN systems Experience with Lutron HomeWorks QS or QSX Cisco certifications such as CCNA or CCNP Fortinet certifications Ruckus certifications Experience with remote monitoring and network management platforms Understanding of AV, smart home and integrated technology systems Package 50,000 to 65,000 basic salary depending on experience Performance related bonus scheme Hybrid working available 28 days holiday plus birthday off Paid training and industry certifications Genuine progression opportunities Company events and incentive programmes Long term loyalty and reward schemes Exposure to some of the UK's most technically advanced residential projects Why Apply? This is an opportunity to join a highly respected residential technology integrator where networking is at the heart of every project. You'll work with industry leading technologies including Cisco, Ruckus and Fortinet while helping deliver exceptional smart home environments for high net worth clients. If you enjoy solving complex networking challenges and want to work on projects that combine enterprise grade infrastructure with cutting edge residential technology, we'd love to hear from you. INDAV
Butlin's
Supervisor Plus (All Areas)
Butlin's Bognor Regis, Sussex
Description The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success. Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. The Supervisor Plus will cover accommodation primarily on our intake days on Monday and Friday and will work flexibly across departments where needed for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. All Supervisor Plus Accountabilities Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based. Ensuring team are being coached to deliver key targets linked to the department - e.g. retail upselling Responsibility for CAFF audits in accommodation Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc. Driving add on sales and promotions where appropriate Ensuring all stock/ proposition is available for guests. Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines. Ensuring any guest feedback is captured. Monitors NPS and takes action where possible on guest feedback. Coach and develop the team to ensure departmental plans are met. Be a champion of the Butlin's Values and Leadership Behaviours. Ensure we always have a focus on RPRPRT in the way we rota team. Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively. Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams. Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP's, performance management, required training, and any formal HR process. Be the front facing, operational delivery responsible person - turning audits and observations into action. Role Details: Supervisor Plus - Buffets Key Focus Areas Outside of Accommodation As part of the wider resort leadership team, the Supervisor Plus will also support operational excellence within our Buffets venues. The following areas outline the core expectations and focus points: 1. Food Safety Champion Lead by example in maintaining the highest standards of food safety and hygiene. Ensure all team members follow correct procedures, including temperature checks, allergen management, safe food handling, and cleaning routines. Support regular compliance audits and immediately address any issues or risks. Promote a culture where food safety is everyone's responsibility. 2. Creating a Warm, Welcoming Dining Experience Ensure guests are greeted with a friendly, attentive, and personalised welcome that reflects the Butlin's brand. Maintain an environment where families feel comfortable, relaxed, and well looked after. Step in to support guest queries and resolve issues promptly with empathy and professionalism. Role-model exceptional service standards to the team at all times. 3. Bay Replenishment & Food Quality Oversee the smooth, timely replenishment of all food bays to maintain steady availability of hot and cold items. Work closely with kitchen teams to ensure portions, presentation, and temperatures meet quality expectations. Anticipate busy periods and adjust staffing or replenishment flow to avoid delays or shortages. Ensure the buffet always looks abundant, clean, and appealing to guests. 4. Coaching & Developing the Team Provide on-shift coaching to help team members build confidence and capability. Offer feedback that is constructive, timely, and focused on both performance and behaviour. Support training of new starters, ensuring they understand buffet standards, guest interaction expectations, and food safety practices. Build a positive team culture where everyone feels valued, supported, and encouraged to grow. Supervisor Plus - Bars & Shops Key Focus Areas Outside of Accommodation In addition to their responsibilities within the Accommodation team, the Supervisor Plus will also support the smooth operation and commercial performance of our Bars & Shops venues. The following areas outline the core responsibilities and focus points for this part of the role: 1. Coaching & Developing the Team Support team members in delivering exceptional guest experience across all Bars & Shops locations. Provide powerful coaching conversations on-shift focused on service confidence, great guest interactions, and consistent delivery of brand standards. Develop team capability in sales behaviours, including upselling, cross-selling, and product knowledge. Create a motivating, supportive environment where team members feel confident to engage guests and drive results. 2. Driving Sales & Spend Per Head Actively drive revenue by supporting the team to maximise Spend Per Head through: B-Serve: Encouraging efficient ordering and guest confidence using the platform. Team behaviours: Coaching strong suggestive selling and product recommendations. RPRPRT: Reinforcing the "Right Product, Right Place, Right Time" philosophy to ensure guests always have access to what they want, when they want it. Celebrate sales successes and share best practice to help the team continually improve. 3. Reducing Queues & Dynamic Deployment Monitor guest flow and proactively move team members to where they are needed most. Reduce queues by adjusting roles on the spot, or repositioning team during peak times. Ensure guests experience minimal waiting and consistent, high-quality service. Support an agile, guest led way of working where the team responds quickly to changing demands. 4. Good Stock Practices Maintain strong stock control across Bars & Shops venues, ensuring availability without overstocking. Support accurate stock rotation, waste reduction, and compliance with stock handling procedures. Work with venue leadership to monitor variances and reinforce good habits with the team. 5. Operating in Line with Brand Standards Ensure venues are opened, operated, and closed following Butlin's brand standards and operational procedures. Maintain a safe, clean, well-presented environment at all times. Support the team in delivering consistent product quality, accurate transactions, and great guest interactions. Carry out on-shift checks to ensure compliance, guest satisfaction, and operational readiness. Supervisor Plus - Restaurants & QSRs Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest focused operation of our Restaurants and Quick Service Restaurants (QSRs). The following areas outline the key expectations for this part of the role: 1. Championing Food Safety Lead by example in consistently applying food safety and hygiene standards. Ensure all team members follow correct procedures, including allergen management, temperature checks, and appropriate cleaning cycles. Support compliance checks throughout service, swiftly acting on any issues. Foster a culture where food safety is understood, valued, and upheld by every team member. 2. Delivering a Warm, Welcoming Dining Experience Ensure every guest receives a friendly, engaging welcome that sets the tone for their meal. Create a relaxed, family friendly environment where guests feel supported and well looked after. Step in to resolve concerns quickly and confidently, maintaining a problems solving mindset. Demonstrate exceptional service behaviours for the team to model. 3. Coaching & Developing the Team Provide on shift coaching to support effective floor management, guest interaction, and service flow. Develop team capability in confidently engaging with guests, anticipating needs, and delivering smooth, attentive service. Support new team members with structured introductions to service standards and guest service expectations. Encourage a culture of continuous improvement, confidence, and positivity. 4 . click apply for full job details
Jun 27, 2026
Full time
Description The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success. Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. The Supervisor Plus will cover accommodation primarily on our intake days on Monday and Friday and will work flexibly across departments where needed for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. All Supervisor Plus Accountabilities Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based. Ensuring team are being coached to deliver key targets linked to the department - e.g. retail upselling Responsibility for CAFF audits in accommodation Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc. Driving add on sales and promotions where appropriate Ensuring all stock/ proposition is available for guests. Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines. Ensuring any guest feedback is captured. Monitors NPS and takes action where possible on guest feedback. Coach and develop the team to ensure departmental plans are met. Be a champion of the Butlin's Values and Leadership Behaviours. Ensure we always have a focus on RPRPRT in the way we rota team. Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively. Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams. Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP's, performance management, required training, and any formal HR process. Be the front facing, operational delivery responsible person - turning audits and observations into action. Role Details: Supervisor Plus - Buffets Key Focus Areas Outside of Accommodation As part of the wider resort leadership team, the Supervisor Plus will also support operational excellence within our Buffets venues. The following areas outline the core expectations and focus points: 1. Food Safety Champion Lead by example in maintaining the highest standards of food safety and hygiene. Ensure all team members follow correct procedures, including temperature checks, allergen management, safe food handling, and cleaning routines. Support regular compliance audits and immediately address any issues or risks. Promote a culture where food safety is everyone's responsibility. 2. Creating a Warm, Welcoming Dining Experience Ensure guests are greeted with a friendly, attentive, and personalised welcome that reflects the Butlin's brand. Maintain an environment where families feel comfortable, relaxed, and well looked after. Step in to support guest queries and resolve issues promptly with empathy and professionalism. Role-model exceptional service standards to the team at all times. 3. Bay Replenishment & Food Quality Oversee the smooth, timely replenishment of all food bays to maintain steady availability of hot and cold items. Work closely with kitchen teams to ensure portions, presentation, and temperatures meet quality expectations. Anticipate busy periods and adjust staffing or replenishment flow to avoid delays or shortages. Ensure the buffet always looks abundant, clean, and appealing to guests. 4. Coaching & Developing the Team Provide on-shift coaching to help team members build confidence and capability. Offer feedback that is constructive, timely, and focused on both performance and behaviour. Support training of new starters, ensuring they understand buffet standards, guest interaction expectations, and food safety practices. Build a positive team culture where everyone feels valued, supported, and encouraged to grow. Supervisor Plus - Bars & Shops Key Focus Areas Outside of Accommodation In addition to their responsibilities within the Accommodation team, the Supervisor Plus will also support the smooth operation and commercial performance of our Bars & Shops venues. The following areas outline the core responsibilities and focus points for this part of the role: 1. Coaching & Developing the Team Support team members in delivering exceptional guest experience across all Bars & Shops locations. Provide powerful coaching conversations on-shift focused on service confidence, great guest interactions, and consistent delivery of brand standards. Develop team capability in sales behaviours, including upselling, cross-selling, and product knowledge. Create a motivating, supportive environment where team members feel confident to engage guests and drive results. 2. Driving Sales & Spend Per Head Actively drive revenue by supporting the team to maximise Spend Per Head through: B-Serve: Encouraging efficient ordering and guest confidence using the platform. Team behaviours: Coaching strong suggestive selling and product recommendations. RPRPRT: Reinforcing the "Right Product, Right Place, Right Time" philosophy to ensure guests always have access to what they want, when they want it. Celebrate sales successes and share best practice to help the team continually improve. 3. Reducing Queues & Dynamic Deployment Monitor guest flow and proactively move team members to where they are needed most. Reduce queues by adjusting roles on the spot, or repositioning team during peak times. Ensure guests experience minimal waiting and consistent, high-quality service. Support an agile, guest led way of working where the team responds quickly to changing demands. 4. Good Stock Practices Maintain strong stock control across Bars & Shops venues, ensuring availability without overstocking. Support accurate stock rotation, waste reduction, and compliance with stock handling procedures. Work with venue leadership to monitor variances and reinforce good habits with the team. 5. Operating in Line with Brand Standards Ensure venues are opened, operated, and closed following Butlin's brand standards and operational procedures. Maintain a safe, clean, well-presented environment at all times. Support the team in delivering consistent product quality, accurate transactions, and great guest interactions. Carry out on-shift checks to ensure compliance, guest satisfaction, and operational readiness. Supervisor Plus - Restaurants & QSRs Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest focused operation of our Restaurants and Quick Service Restaurants (QSRs). The following areas outline the key expectations for this part of the role: 1. Championing Food Safety Lead by example in consistently applying food safety and hygiene standards. Ensure all team members follow correct procedures, including allergen management, temperature checks, and appropriate cleaning cycles. Support compliance checks throughout service, swiftly acting on any issues. Foster a culture where food safety is understood, valued, and upheld by every team member. 2. Delivering a Warm, Welcoming Dining Experience Ensure every guest receives a friendly, engaging welcome that sets the tone for their meal. Create a relaxed, family friendly environment where guests feel supported and well looked after. Step in to resolve concerns quickly and confidently, maintaining a problems solving mindset. Demonstrate exceptional service behaviours for the team to model. 3. Coaching & Developing the Team Provide on shift coaching to support effective floor management, guest interaction, and service flow. Develop team capability in confidently engaging with guests, anticipating needs, and delivering smooth, attentive service. Support new team members with structured introductions to service standards and guest service expectations. Encourage a culture of continuous improvement, confidence, and positivity. 4 . click apply for full job details
HCL
Deputy Group Chef
HCL
Deputy Group Chef Location: Field-based across Chef Broxbourne East Herts West & North Essex (Head Office: Mundells, Welwyn Garden City) Salary: £17.55 per hour (£27,023 per annum) Hours: 35 hours per week Schedule: Term Time Only plus 3 inset days (38.6 weeks) Reports to: Group Chef HCL are leading contract caterers with a focus on school feeding. We have a commitment to deliver high-quality, nutritious, and engaging food experiences for children and staff across our primary schools, secondary schools, and commercial sites. We pride ourselves on our dynamic culture and our commitment to excellence. The Deputy Group Chef plays a critical role in ensuring kitchens remain fully staffed, operational, and deliver high-quality food and service safely across multiple education sites. This position supports the Group Chef by managing the mobile workforce, supporting compliance with food safety and operational standards, and assisting with kitchen mobilisations and community engagement activities. Key Responsibilities for Deputy Group Chef Workforce Planning & Deployment Assist with the deployment of a mobile catering team, to ensure kitchens remain fully staffed. Help plan rotas, coordinate cover, and work alongside with Group Chef to anticipate staffing needs. People Management Work in partnership with the Group Chef to support and develop a mobile workforce, including line management responsibilities. Assist with training, performance, and absence management, ensuring HR compliance. Operational Support Provide hands-on kitchen support when needed, maintain food quality standards, and monitor performance (food cost, labour, waste). Support site engagement activities and digital systems. Compliance & Safety Ensure high standards in Food Safety, Health & Safety, and allergen management across all sites. Recruitment & Retention Assist with the recruitment and retention of mobile team members, contributing to wider site recruitment and engagement initiatives. Mobilisation Support Assist with new site set-ups and transitions, including equipment, onboarding, and systems implementation. About You as a Deputy Group Chef Experienced Chef or Kitchen Manager (multi-site/mobile preferred) Strong leadership and team management skills Solid knowledge of food safety, H&S, and allergens Organised, adaptable, and able to work across multiple locations Passionate about food quality and customer service Full UK driving licence and willingness to travel Apply Now If you're a proactive Deputy Group Chef who enjoys working alongside senior leadership, supporting teams, and upholding high standards while delivering great food and customer experiences, we'd love to hear from you.
Jun 27, 2026
Full time
Deputy Group Chef Location: Field-based across Chef Broxbourne East Herts West & North Essex (Head Office: Mundells, Welwyn Garden City) Salary: £17.55 per hour (£27,023 per annum) Hours: 35 hours per week Schedule: Term Time Only plus 3 inset days (38.6 weeks) Reports to: Group Chef HCL are leading contract caterers with a focus on school feeding. We have a commitment to deliver high-quality, nutritious, and engaging food experiences for children and staff across our primary schools, secondary schools, and commercial sites. We pride ourselves on our dynamic culture and our commitment to excellence. The Deputy Group Chef plays a critical role in ensuring kitchens remain fully staffed, operational, and deliver high-quality food and service safely across multiple education sites. This position supports the Group Chef by managing the mobile workforce, supporting compliance with food safety and operational standards, and assisting with kitchen mobilisations and community engagement activities. Key Responsibilities for Deputy Group Chef Workforce Planning & Deployment Assist with the deployment of a mobile catering team, to ensure kitchens remain fully staffed. Help plan rotas, coordinate cover, and work alongside with Group Chef to anticipate staffing needs. People Management Work in partnership with the Group Chef to support and develop a mobile workforce, including line management responsibilities. Assist with training, performance, and absence management, ensuring HR compliance. Operational Support Provide hands-on kitchen support when needed, maintain food quality standards, and monitor performance (food cost, labour, waste). Support site engagement activities and digital systems. Compliance & Safety Ensure high standards in Food Safety, Health & Safety, and allergen management across all sites. Recruitment & Retention Assist with the recruitment and retention of mobile team members, contributing to wider site recruitment and engagement initiatives. Mobilisation Support Assist with new site set-ups and transitions, including equipment, onboarding, and systems implementation. About You as a Deputy Group Chef Experienced Chef or Kitchen Manager (multi-site/mobile preferred) Strong leadership and team management skills Solid knowledge of food safety, H&S, and allergens Organised, adaptable, and able to work across multiple locations Passionate about food quality and customer service Full UK driving licence and willingness to travel Apply Now If you're a proactive Deputy Group Chef who enjoys working alongside senior leadership, supporting teams, and upholding high standards while delivering great food and customer experiences, we'd love to hear from you.

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