Connect2Dorset
Dorchester, Dorset
Job Title: Finance Assistant - Income Management Contract Type: Temporary Salary: 13.26 per hour Hours: 37 per week Hybrid Working This is a hybrid position, mainly home-based, with one required office day at County Hall every two weeks for banking responsibilities. About Us Connect2Dorset is a managed service agency owned by Dorset Council, providing temporary, contract and interim opportunities within the Council. We operate with the core values of being ethical, trustworthy and caring, with profits returned to our Local Authority shareholders. About the Role This role sits within Income Management, the team responsible for handling all income received by Dorset Council- including income related to Revenues & Benefits. Unlike an Accounts Receivable-only position, this post supports a wide range of income processing and account-management tasks across multiple service areas. You will play a key part in ensuring income is recorded accurately, customer accounts are managed effectively, and payments are allocated correctly across the Council's financial systems. Key Responsibilities Process income including cash, cheques and BACS payments; balance end-of-day receipts and prepare banking Check and upload Collection & Deposit (C&D) sheets; allocate payments in SAP Manage returned cheques and maintain accurate customer account records Set up customer accounts, produce invoices and reminders, and respond to customer and colleague enquiries Upload daily bank files, allocate BACS payments and carry out Direct Debit tasks including reports and collections Process remittances, inter-authority transfers and support monthly activities such as invoice runs, statistics and payment allocations Support additional Income Management duties including GovPay setups, issuing paying-in books, taking card payments, processing refunds and ordering stationery Skills & Qualifications 5 GCSEs (grade C/4 or above), including English and Maths (or equivalent) Experience or learning gained within a financial environment Ability to work effectively within a team Confident use of IT systems, including spreadsheets and financial software Clear and professional communication with customers, colleagues and managers Ability to explain financial information to non-finance users Understanding of accounting best practice and financial management principles Awareness of local and national financial contexts and the UK tax system relevant to the role Commitment to Dorset Council's values: Respect, Together, Accountability, Openness, Curiosity Connect2Dorset is a trading style of Dorset & Kent Commercial Services LLP - A joint venture between Dorset Council & Commercial Services Kent Ltd. Connect2Dorset is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Job Title: Finance Assistant - Income Management Contract Type: Temporary Salary: 13.26 per hour Hours: 37 per week Hybrid Working This is a hybrid position, mainly home-based, with one required office day at County Hall every two weeks for banking responsibilities. About Us Connect2Dorset is a managed service agency owned by Dorset Council, providing temporary, contract and interim opportunities within the Council. We operate with the core values of being ethical, trustworthy and caring, with profits returned to our Local Authority shareholders. About the Role This role sits within Income Management, the team responsible for handling all income received by Dorset Council- including income related to Revenues & Benefits. Unlike an Accounts Receivable-only position, this post supports a wide range of income processing and account-management tasks across multiple service areas. You will play a key part in ensuring income is recorded accurately, customer accounts are managed effectively, and payments are allocated correctly across the Council's financial systems. Key Responsibilities Process income including cash, cheques and BACS payments; balance end-of-day receipts and prepare banking Check and upload Collection & Deposit (C&D) sheets; allocate payments in SAP Manage returned cheques and maintain accurate customer account records Set up customer accounts, produce invoices and reminders, and respond to customer and colleague enquiries Upload daily bank files, allocate BACS payments and carry out Direct Debit tasks including reports and collections Process remittances, inter-authority transfers and support monthly activities such as invoice runs, statistics and payment allocations Support additional Income Management duties including GovPay setups, issuing paying-in books, taking card payments, processing refunds and ordering stationery Skills & Qualifications 5 GCSEs (grade C/4 or above), including English and Maths (or equivalent) Experience or learning gained within a financial environment Ability to work effectively within a team Confident use of IT systems, including spreadsheets and financial software Clear and professional communication with customers, colleagues and managers Ability to explain financial information to non-finance users Understanding of accounting best practice and financial management principles Awareness of local and national financial contexts and the UK tax system relevant to the role Commitment to Dorset Council's values: Respect, Together, Accountability, Openness, Curiosity Connect2Dorset is a trading style of Dorset & Kent Commercial Services LLP - A joint venture between Dorset Council & Commercial Services Kent Ltd. Connect2Dorset is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Ford & Stanley Talentwise
Senior Leisure Operations Manager Staffordshire £37,000 £43,000 Permanent The Opportunity If you re looking for a high-impact operational leadership role where you can genuinely shape team performance, culture, and guest experience, this is a standout opportunity within a large-scale leisure environment. This is a newly created role following a recent restructure, designed to bring stronger leadership, accountability, and performance management into a busy, guest-facing operation. You ll step into a business with strong foundations but clear opportunity to elevate standards, improve behaviours, and drive consistency across a diverse team. You will take ownership of a high-volume leisure function operating at significant scale, leading large teams, influencing senior stakeholders, and embedding a culture of safety, engagement, and continuous improvement. It s a role where you won t just maintain performance; you ll be expected to raise it. This position also offers strong long-term career value, with exposure to senior leadership and progression opportunities within a wider group. Senior Leisure Operations Manager Responsibilities Operational Leadership: Driving high service standards across all leisure facilities, ensuring operational excellence, uptime, cleanliness, and commercial performance. KPI & Performance Management: Monitoring, analysing and improving departmental KPIs, embedding accountability and consistent performance frameworks. Team Leadership & Development: Leading, coaching, and developing a large team including zonal managers, team leaders, and lifeguards, fostering a high-performance and engaged culture. Health & Safety Ownership: Ensuring full compliance with all H&S standards, risk assessments, audits, and legislative requirements, maintaining a strong safety-first culture. Guest Experience Delivery: Continuously improving the guest journey through strong operational planning, feedback utilisation, and service excellence. Financial & Commercial Responsibility: Managing departmental budgets and identifying opportunities to maximise revenue across the operation. Cross-Functional Collaboration: Working closely with wider teams to ensure seamless operations and drive continuous improvement initiatives. Duty Management & Incident Response: Stepping into Duty Manager responsibilities when required, leading on incident management and operational decision-making. Ideal Senior Leisure Operations Manager Leadership Experience: Proven experience leading large, diverse teams within a leisure, hospitality, or high-volume operational environment. People & Performance Focus: Strong track record of driving behavioural change, improving team dynamics, and managing performance effectively. Operational Expertise: Solid understanding of operations management including safety, compliance, and service delivery in a fast-paced setting. Guest-Centric Mindset: Passionate about delivering exceptional guest experiences and continuously improving standards. Resilience & Presence: Confident, adaptable, and able to manage pressure, strong personalities, and operational challenges. Stakeholder Engagement: Strong communicator with the ability to influence across teams and senior stakeholders. Hands-On Approach: A visible and proactive leader who leads from the front and drives standards on the ground. Qualifications: Candidates must hold (or be able to evidence recent validity of) the following: National Pool Lifeguard Qualification (NPLQ) NPLQ Trainer Assessor Qualification (TA) Pool Plant Operator Qualification (PPO) Swimming Pool Technical Operator Qualification (SPTO) National Pool Manager Qualification (NPMQ Candidates who hold the majority of these certifications and can obtain any gaps within a reasonable timeframe may also be considered. Location & Working Arrangements Fully site-based role in Staffordshire. 5 days out of 7, including weekends and bank holidays. Flexible working hours aligned to operational requirements. Salary £37,000 £43,000 depending on experience. Benefits Performance-related bonus up to 12.5%. Attractive leisure-related perks and access benefits. Additional company benefits available. About Ford & Stanley Group Ford & Stanley Talent Services Group are in the business of people and performance. Our mission is to create one million better workdays through facilitating great recruitment, leadership and occupational mental fitness. We support our clients in their most challenging business areas recruiting, developing and retaining the best talent from shop floor to boardroom. Ford & Stanley TalentWise Business specialising in blue collar trade & technical services. Ford & Stanley Recruitment Business specialising in white collar spanning all company functions. Ford & Stanley Executive Search Business specialising in Executive Search & Executive Interim Solutions. Ford & Stanley Genius Performance Performance coaching, training, and mental fitness. Ford & Stanley Talent Services Group Ltd is a Disability Confident employer that is committed to a policy of equal opportunities for all opportunity seekers. We shall adhere to such a policy at all times and will review on an on-going basis all aspects of recruitment to avoid unlawful or undesirable discrimination. We will treat everyone equally irrespective sex, sexual orientation, gender reassignment, marital or civil partnership status, age, disability, colour, race, nationality, ethnic or national origin, religion or belief or political beliefs and we place an obligation upon all staff to respect and act in accordance with the policy. Ref: Senior Leisure Operations Manager
Senior Leisure Operations Manager Staffordshire £37,000 £43,000 Permanent The Opportunity If you re looking for a high-impact operational leadership role where you can genuinely shape team performance, culture, and guest experience, this is a standout opportunity within a large-scale leisure environment. This is a newly created role following a recent restructure, designed to bring stronger leadership, accountability, and performance management into a busy, guest-facing operation. You ll step into a business with strong foundations but clear opportunity to elevate standards, improve behaviours, and drive consistency across a diverse team. You will take ownership of a high-volume leisure function operating at significant scale, leading large teams, influencing senior stakeholders, and embedding a culture of safety, engagement, and continuous improvement. It s a role where you won t just maintain performance; you ll be expected to raise it. This position also offers strong long-term career value, with exposure to senior leadership and progression opportunities within a wider group. Senior Leisure Operations Manager Responsibilities Operational Leadership: Driving high service standards across all leisure facilities, ensuring operational excellence, uptime, cleanliness, and commercial performance. KPI & Performance Management: Monitoring, analysing and improving departmental KPIs, embedding accountability and consistent performance frameworks. Team Leadership & Development: Leading, coaching, and developing a large team including zonal managers, team leaders, and lifeguards, fostering a high-performance and engaged culture. Health & Safety Ownership: Ensuring full compliance with all H&S standards, risk assessments, audits, and legislative requirements, maintaining a strong safety-first culture. Guest Experience Delivery: Continuously improving the guest journey through strong operational planning, feedback utilisation, and service excellence. Financial & Commercial Responsibility: Managing departmental budgets and identifying opportunities to maximise revenue across the operation. Cross-Functional Collaboration: Working closely with wider teams to ensure seamless operations and drive continuous improvement initiatives. Duty Management & Incident Response: Stepping into Duty Manager responsibilities when required, leading on incident management and operational decision-making. Ideal Senior Leisure Operations Manager Leadership Experience: Proven experience leading large, diverse teams within a leisure, hospitality, or high-volume operational environment. People & Performance Focus: Strong track record of driving behavioural change, improving team dynamics, and managing performance effectively. Operational Expertise: Solid understanding of operations management including safety, compliance, and service delivery in a fast-paced setting. Guest-Centric Mindset: Passionate about delivering exceptional guest experiences and continuously improving standards. Resilience & Presence: Confident, adaptable, and able to manage pressure, strong personalities, and operational challenges. Stakeholder Engagement: Strong communicator with the ability to influence across teams and senior stakeholders. Hands-On Approach: A visible and proactive leader who leads from the front and drives standards on the ground. Qualifications: Candidates must hold (or be able to evidence recent validity of) the following: National Pool Lifeguard Qualification (NPLQ) NPLQ Trainer Assessor Qualification (TA) Pool Plant Operator Qualification (PPO) Swimming Pool Technical Operator Qualification (SPTO) National Pool Manager Qualification (NPMQ Candidates who hold the majority of these certifications and can obtain any gaps within a reasonable timeframe may also be considered. Location & Working Arrangements Fully site-based role in Staffordshire. 5 days out of 7, including weekends and bank holidays. Flexible working hours aligned to operational requirements. Salary £37,000 £43,000 depending on experience. Benefits Performance-related bonus up to 12.5%. Attractive leisure-related perks and access benefits. Additional company benefits available. About Ford & Stanley Group Ford & Stanley Talent Services Group are in the business of people and performance. Our mission is to create one million better workdays through facilitating great recruitment, leadership and occupational mental fitness. We support our clients in their most challenging business areas recruiting, developing and retaining the best talent from shop floor to boardroom. Ford & Stanley TalentWise Business specialising in blue collar trade & technical services. Ford & Stanley Recruitment Business specialising in white collar spanning all company functions. Ford & Stanley Executive Search Business specialising in Executive Search & Executive Interim Solutions. Ford & Stanley Genius Performance Performance coaching, training, and mental fitness. Ford & Stanley Talent Services Group Ltd is a Disability Confident employer that is committed to a policy of equal opportunities for all opportunity seekers. We shall adhere to such a policy at all times and will review on an on-going basis all aspects of recruitment to avoid unlawful or undesirable discrimination. We will treat everyone equally irrespective sex, sexual orientation, gender reassignment, marital or civil partnership status, age, disability, colour, race, nationality, ethnic or national origin, religion or belief or political beliefs and we place an obligation upon all staff to respect and act in accordance with the policy. Ref: Senior Leisure Operations Manager