Willmott Dixon are recruiting for an Operations & Maintenance Coordinator to join our Wales & West region, based out of the Bristol office, you'll enjoy a hybrid working arrangement and travel on occasion across our live construction sites which span from Cardiff and Bristol to Devon and Cornwall. This is a part-time role consisting of 22.5 hours per week. The successful Operations & Maintenance Coordinator will contribute towards our goal for the "Perfect Product" to provide our customers with accurate and high-quality handover information, certification and completion documentation (O&M pack) Reporting to the Head of Customer Service and Quality, you will work alongside our site teams and Supply Chain to build Operations and Maintenance folders on all of our projects to ensure our customers receive all of the information they need about how their building has been constructed and what they need to do to maintain it. Responsibilities Contribute towards our goal for the "Perfect Product" to provide our customers with accurate and high-quality handover information, certification and completion documentation (O&M pack) Attend quality launch meetings on site to establish key project milestones and plan documentation schedule accordingly with relevant internal site teams. Build excellent working relationships with supply chain, our people and our customers to ensure correct information is collated and distributed. Liaise and coordinate with the responsible internal teams to check the information provided by the supply chain is correct. Act as the primary facilitator pushing the document collation process forward with both internal and external stakeholders, ensuring timely delivery of O&M pack ready for project completion and handover to the customer. Understand expectations and produce and deliver finalised O&M pack. Identify and drive continuous improvement opportunities within the O&M process, collaborating with regional counterparts across Willmott Dixon to enhance efficiency, particularly through the development of digital solutions in line with evolving customer expectations. Compile all documentation relating to Regulation 38 (Fire Safety Information) under the Building Regulations 2010, ensuring timely distribution to the appropriate authorising parties to maintain compliance. Develop and agree the Home User Guides (HUG) pack with the customer for our residential projects Essential and Desirable Criteria Experience of working as a Document Controller, Information Controller, Information Manager, or Site Administrator in the construction industry with exposure and familiarity to construction-specific documents. Proactive approach to customer service Proven experience of using Microsoft Office, SharePoint, Viewpoint for Projects (4P) or other common data environment (CDE) systems such as Dalux etc. (Essential) Ability to multitask, demonstrate resilience, and possess excellent time management capabilities in order to meet deadlines. Adept and confident with communicating to people at all levels of an organisation with willingness to travel across the business region when required to build relationships with internal and external stakeholders Good level of education, including Maths & English (both written and spoken) Full UK Driving License (essential) Additional Information In return for your hard work, we offer a competitive package that includes flexible benefits to suit your lifestyle and priorities. This includes an enhanced pension scheme, optional private medical insurance, life assurance, an Incentive Bonus, and Motor Expenditure Allowance (MEA) with a car scheme that will make us a market leader in sustainable company travel. At Willmott Dixon, we provide an inclusive and flexible working environment for people to thrive in and are happy to support agile working wherever possible. We are a proud member of the Disability Confident Scheme. About Us With over 170 years of rich history, Willmott Dixon's purpose is beyond profit; delivering brilliant buildings, transforming lives, strengthening communities and enhancing the environment so our world is fit for future generations. Ensuring that we add lasting value to the neighbourhoods we work in; our values, people, innovation, partnerships and focus on sustainability has allowed us to build a successful and solid privately owned business where our people can thrive. Willmott Dixon was recognised by The Sunday Times as one of the Top 10 "Big" Companies to Work For in 2025, named among the Times Top 50 Employers for Gender Equality in 2024, and ranked in the Top Five of Europe's 1,000 best workplaces by the Financial Times in 2025. Willmott Dixon is also the first major contractor and developer to win a King's Award for Enterprise in the category of sustainable development.
Jun 25, 2026
Full time
Willmott Dixon are recruiting for an Operations & Maintenance Coordinator to join our Wales & West region, based out of the Bristol office, you'll enjoy a hybrid working arrangement and travel on occasion across our live construction sites which span from Cardiff and Bristol to Devon and Cornwall. This is a part-time role consisting of 22.5 hours per week. The successful Operations & Maintenance Coordinator will contribute towards our goal for the "Perfect Product" to provide our customers with accurate and high-quality handover information, certification and completion documentation (O&M pack) Reporting to the Head of Customer Service and Quality, you will work alongside our site teams and Supply Chain to build Operations and Maintenance folders on all of our projects to ensure our customers receive all of the information they need about how their building has been constructed and what they need to do to maintain it. Responsibilities Contribute towards our goal for the "Perfect Product" to provide our customers with accurate and high-quality handover information, certification and completion documentation (O&M pack) Attend quality launch meetings on site to establish key project milestones and plan documentation schedule accordingly with relevant internal site teams. Build excellent working relationships with supply chain, our people and our customers to ensure correct information is collated and distributed. Liaise and coordinate with the responsible internal teams to check the information provided by the supply chain is correct. Act as the primary facilitator pushing the document collation process forward with both internal and external stakeholders, ensuring timely delivery of O&M pack ready for project completion and handover to the customer. Understand expectations and produce and deliver finalised O&M pack. Identify and drive continuous improvement opportunities within the O&M process, collaborating with regional counterparts across Willmott Dixon to enhance efficiency, particularly through the development of digital solutions in line with evolving customer expectations. Compile all documentation relating to Regulation 38 (Fire Safety Information) under the Building Regulations 2010, ensuring timely distribution to the appropriate authorising parties to maintain compliance. Develop and agree the Home User Guides (HUG) pack with the customer for our residential projects Essential and Desirable Criteria Experience of working as a Document Controller, Information Controller, Information Manager, or Site Administrator in the construction industry with exposure and familiarity to construction-specific documents. Proactive approach to customer service Proven experience of using Microsoft Office, SharePoint, Viewpoint for Projects (4P) or other common data environment (CDE) systems such as Dalux etc. (Essential) Ability to multitask, demonstrate resilience, and possess excellent time management capabilities in order to meet deadlines. Adept and confident with communicating to people at all levels of an organisation with willingness to travel across the business region when required to build relationships with internal and external stakeholders Good level of education, including Maths & English (both written and spoken) Full UK Driving License (essential) Additional Information In return for your hard work, we offer a competitive package that includes flexible benefits to suit your lifestyle and priorities. This includes an enhanced pension scheme, optional private medical insurance, life assurance, an Incentive Bonus, and Motor Expenditure Allowance (MEA) with a car scheme that will make us a market leader in sustainable company travel. At Willmott Dixon, we provide an inclusive and flexible working environment for people to thrive in and are happy to support agile working wherever possible. We are a proud member of the Disability Confident Scheme. About Us With over 170 years of rich history, Willmott Dixon's purpose is beyond profit; delivering brilliant buildings, transforming lives, strengthening communities and enhancing the environment so our world is fit for future generations. Ensuring that we add lasting value to the neighbourhoods we work in; our values, people, innovation, partnerships and focus on sustainability has allowed us to build a successful and solid privately owned business where our people can thrive. Willmott Dixon was recognised by The Sunday Times as one of the Top 10 "Big" Companies to Work For in 2025, named among the Times Top 50 Employers for Gender Equality in 2024, and ranked in the Top Five of Europe's 1,000 best workplaces by the Financial Times in 2025. Willmott Dixon is also the first major contractor and developer to win a King's Award for Enterprise in the category of sustainable development.
Service & Hire Controller Location: Kirkwall Hours: Full Time - 37.5 hours per week _Keep Customers Working. Keep Operations Running Smoothly._ At MacGregor Industrial Supplies, great customer service doesn't stop when a sale is made. Our Service & Hire team plays a vital role in ensuring customers receive the support, equipment and expertise they need to keep their businesses moving. We're looking for an organised, customer-focused Service & Hire Controller to join our Kirkwall branch. This is a fast-paced role where you'll coordinate equipment servicing, repairs and hire activity while acting as a key point of contact for customers and colleagues. If you're someone who enjoys problem solving, thrives on organisation and takes pride in delivering excellent service, we'd love to hear from you. The Role As Service & Hire Controller, you'll be responsible for coordinating the day-to-day operation of our service and hire activities, ensuring customers receive a professional, efficient and responsive experience. Your responsibilities will include: Managing service bookings, repairs and hire enquiries from customers Coordinating workshop schedules to ensure repairs and servicing are completed efficiently Raising job cards, hire agreements and associated documentation Liaising with customers regarding repairs, servicing progress, quotations and equipment availability Scheduling equipment inspections, maintenance and servicing activities Processing customer orders, invoices and service records accurately Supporting the management of hire fleet availability and utilisation Ordering parts and materials required for repairs and servicing Working closely with workshop technicians and branch colleagues to prioritise workloads Ensuring all records, systems and customer information are maintained accurately Supporting the branch team during busy periods and assisting customers at the counter when required Maintaining high standards of customer service, safety and compliance What We're Looking For We're looking for someone who is highly organised, customer focused and enjoys working in a busy environment where no two days are the same. You'll ideally have: Previous experience in a customer service, service administration, hire desk, workshop administration or coordination role Strong organisational and planning skills Excellent communication and relationship-building abilities The ability to prioritise multiple tasks and work effectively under pressure Good IT skills and confidence using business systems Strong attention to detail and accuracy A proactive, solutions-focused approach The ability to work collaboratively with colleagues across different departments Experience within the plant, agricultural, construction, machinery, engineering or merchanting sectors would be advantageous, but not essential Why Join MacGregor Industrial Supplies? We're a family-owned business with a proud reputation built on service, reliability and strong relationships. Our values guide everything we do: Customer First - delivering exceptional service and support. Be the Best - striving for quality, professionalism and continuous improvement. Do the Right Thing - acting with honesty, integrity and accountability. Community Spirit - supporting colleagues and working together as one team. Future Focus - embracing change, developing people and looking ahead. What You'll Receive 37.5-hour working week Accredited Living Wage Employer Pension Scheme Death in Service Benefit Employee Discount Cycle to Work Scheme Company Uniform Discretionary Annual Bonus Scheme Additional Holiday Entitlement after One Year of Service Employee Assistance Programme (EAP) providing free, confidential 24/7 support for you and your immediate family Ongoing training and development opportunities A supportive team environment The opportunity to make a real difference to customers and branch performance Ready to Join Us? This is an excellent opportunity for someone who enjoys balancing customer service, administration and operational coordination in a role that makes a genuine impact every day. If you're organised, customer-focused and ready for your next challenge, we'd love to hear from you Benefits: Cycle to work scheme Employee discount Health & wellbeing programme Life insurance On-site parking Work Location: In person
Jun 25, 2026
Full time
Service & Hire Controller Location: Kirkwall Hours: Full Time - 37.5 hours per week _Keep Customers Working. Keep Operations Running Smoothly._ At MacGregor Industrial Supplies, great customer service doesn't stop when a sale is made. Our Service & Hire team plays a vital role in ensuring customers receive the support, equipment and expertise they need to keep their businesses moving. We're looking for an organised, customer-focused Service & Hire Controller to join our Kirkwall branch. This is a fast-paced role where you'll coordinate equipment servicing, repairs and hire activity while acting as a key point of contact for customers and colleagues. If you're someone who enjoys problem solving, thrives on organisation and takes pride in delivering excellent service, we'd love to hear from you. The Role As Service & Hire Controller, you'll be responsible for coordinating the day-to-day operation of our service and hire activities, ensuring customers receive a professional, efficient and responsive experience. Your responsibilities will include: Managing service bookings, repairs and hire enquiries from customers Coordinating workshop schedules to ensure repairs and servicing are completed efficiently Raising job cards, hire agreements and associated documentation Liaising with customers regarding repairs, servicing progress, quotations and equipment availability Scheduling equipment inspections, maintenance and servicing activities Processing customer orders, invoices and service records accurately Supporting the management of hire fleet availability and utilisation Ordering parts and materials required for repairs and servicing Working closely with workshop technicians and branch colleagues to prioritise workloads Ensuring all records, systems and customer information are maintained accurately Supporting the branch team during busy periods and assisting customers at the counter when required Maintaining high standards of customer service, safety and compliance What We're Looking For We're looking for someone who is highly organised, customer focused and enjoys working in a busy environment where no two days are the same. You'll ideally have: Previous experience in a customer service, service administration, hire desk, workshop administration or coordination role Strong organisational and planning skills Excellent communication and relationship-building abilities The ability to prioritise multiple tasks and work effectively under pressure Good IT skills and confidence using business systems Strong attention to detail and accuracy A proactive, solutions-focused approach The ability to work collaboratively with colleagues across different departments Experience within the plant, agricultural, construction, machinery, engineering or merchanting sectors would be advantageous, but not essential Why Join MacGregor Industrial Supplies? We're a family-owned business with a proud reputation built on service, reliability and strong relationships. Our values guide everything we do: Customer First - delivering exceptional service and support. Be the Best - striving for quality, professionalism and continuous improvement. Do the Right Thing - acting with honesty, integrity and accountability. Community Spirit - supporting colleagues and working together as one team. Future Focus - embracing change, developing people and looking ahead. What You'll Receive 37.5-hour working week Accredited Living Wage Employer Pension Scheme Death in Service Benefit Employee Discount Cycle to Work Scheme Company Uniform Discretionary Annual Bonus Scheme Additional Holiday Entitlement after One Year of Service Employee Assistance Programme (EAP) providing free, confidential 24/7 support for you and your immediate family Ongoing training and development opportunities A supportive team environment The opportunity to make a real difference to customers and branch performance Ready to Join Us? This is an excellent opportunity for someone who enjoys balancing customer service, administration and operational coordination in a role that makes a genuine impact every day. If you're organised, customer-focused and ready for your next challenge, we'd love to hear from you Benefits: Cycle to work scheme Employee discount Health & wellbeing programme Life insurance On-site parking Work Location: In person
Pdap has been delivering services to victims of domestic abuse for 50 years through our emergency accommodation and community outreach services. We are a values-led organisation, and we believe that everyone has a right to live a life free from fear and abuse. We offer safe, effective and high-quality support to all those experiencing domestic abuse. Our flexible, inclusive and responsive services are shaped by our clients, with a focus on ensuring safety and supporting their path to recovery. The Accommodation Manager post will play a key role in the delivery of our mission and offers an exciting opportunity for the right candidate to be part of the continuing growth and development of our safe accommodation services. Head of Operations Role Profile Role: Accommodation Manager Term: Permanent Salary: 38 - 40k Responsible to: Chief Executive Officer Responsible for: Accommodation Team Leader/Housekeeper & Maintenance officer Pension: 6% employer contribution Health: Cash Plan Health Scheme and Health & Wellbeing Assistance Programme Hours: 37.5 hours per week Annual Leave: 30 days (inclusive of birthday) plus 8 bank holidays Pdap has been delivering services to victims of domestic abuse for 50 years through our emergency accommodation and community outreach services. We are a values-led organisation, and we believe that everyone has a right to live a life free from fear and abuse. We offer safe, effective and high-quality support to all those experiencing domestic abuse. Our flexible, inclusive and responsive services are shaped by our clients, with a focus on ensuring safety and supporting their path to recovery. The Accommodation Manager post will play a key role in the delivery of our mission and offers an exciting opportunity for the right candidate to be part of the continuing growth and development of our safe accommodation services. Key aspects of the role • To ensure the effective management of Pdap safe accommodation services. We currently have 3 refuge sites across Kirklees and a combined bed space of 23, with plans for further expansion in 2027. • To provide regular line management and development opportunities to your team and ensure they are adequately supported on a day-to-day basis. 2 • To be responsible for accommodation contract compliance and maintain effective relationships with our partners and commissioners in Kirklees. • Develop and maintain excellent links with our accommodation landlords ensuring they are kept up to date with any concerns, areas for development and opportunities for growth at each site. • To ensure our buildings and support services meet all legal regulations (e.g. Health & Safety/ HMO licencing conditions & Safeguarding). • Lead on the implementation and compliance of our Leading Lights accreditation within our accommodation team. • To work with the CEO to contribute to Pdap Strategic Planning, including opportunities for further development and expansion of our safe accommodation services. • To educate and inform the public and other professionals; raising awareness, increasing understanding of domestic abuse and improving the multi-agency response in Kirklees. • To ensure Pdap values are central to delivery of all services including that our homes are fit for purpose as welcoming places for our families to live. • To ensure that the views of those with lived experience of domestic abuse are at the core of the work Pdap carries out and that they inform and shape the development of new services Oversight of high quality service delivery • To develop and implement policies and procedures relating to the accommodation service ensuring they are kept up to date and in line with current legislation. • Embed accreditation requirements throughout service management and delivery. • Monitor and evaluate the service, producing accurate data reports as and when required for commissioners, CEO and the Board of Trustees. • Support the accommodation team in providing a safe, secure and welcoming environment for victims of domestic abuse. • To ensure that our commitment to inclusion, equity and diversity is embedded across all aspects of employment and service delivery. • To ensure our accommodation services are delivered and adequately resourced in line with the DA Act and the LA Statutory Duty requirements, identifying any gaps in delivery and working with the CEO and commissioners to address these. • Take part in the out of hours (back up) on call management rota. Supporting our Staff • To lead on the recruitment, induction and deployment of accommodation staff, volunteers and student placements ensuring effective cover across all sites. • To provide regular supervision, support and development opportunities to the accommodation team leader, maintenance officer and housekeeper. • Oversee training and development opportunities for accommodation staff, empowering them to develop their skills and knowledge whilst being managed with a fair and consistent approach. • Act as Safeguarding Lead for Accommodation services. • Promote and foster good working relationships between all Pdap staffing teams. Working with our Partners • To represent the values of Pdap in all our external partnership working. • To represent Pdap at a strategic level including attendance at and chairing meetings, attending advisory groups and influencing how stakeholders respond to domestic abuse. • To develop and maintain good positive working relationships and referral pathways with relevant agencies and professionals. 3 • To liaise with universities and external tutors in relation to student placements. • Foster positive relationships with our commissioners, landlords and funders. Finance & Administration • To oversee and deliver agreed budgets relating to the accommodation service. • To assist the Finance Director with setting annual budgets. • To be responsible for the effective operation of accommodation services, ensuring that all resources, assets and monies are always properly accounted for. Promoting equity, diversity & inclusion • Regularly review service level accessibility data and update the EDI action plan with actions to address these. • Actively and appropriately challenge all forms of discrimination. • Proactively promote equity, diversity and inclusion in all work with clients, ensuring fair access to services for all. Other • Flexible working hours according to the needs of the project. • Evening and weekend work may sometimes be required. • Annual leave and time off in lieu to be taken at times to meet the requirements of the organisation, and with the prior agreement of the COO. • The role will predominantly be based across our accommodation sites or at our main office. • As our sites are across Kirklees, use of a car is desirable • Please note this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. Person Specification Skills & Experience Essential/Desirable Experience of managing a HMO or similar supported housing service Essential Significant experience in a line management role Essential Ability to identify areas of development for staff and support them to improve their practice Essential Experience working in Domestic abuse or aligned sector such as substance misuse, housing, mental health, social care etc Essential Experience of working in the third sector Desirable Ability to work independently and within a team, to plan and manage a complex workload, meet deadlines, problem-solve and respond to unplanned demands Essential Ability to analyse data to identify gaps, and actions and write high quality reports and action plans Essential 4 Proven track record translating strategy into operational delivery Essential Be able to demonstrate excellent literacy and IT skills, including case management systems, Word, Outlook and Excel. Essential Experience & confidence delivering presentations/ training and talks to a wide range of audiences Essential Ability to build and maintain strong partnership relationships with landlords, contract managers and commissioners Essential Able to demonstrate strong professional boundaries and maintain confidentiality Essential Knowledge Essential/Desirable Sound understanding of domestic abuse and VAWG Essential Knowledge of charity governance and financial management Desirable Understanding of the full range of housing management responsibilities including preventing rent arrears, supporting safe and planned transitions to permanent housing, health and safety, and the housing, legal and welfare rights of those experiencing domestic violence Essential Understanding of commissioning requirements and contract compliance Essential Understanding of housing legislation in relation to the delivery of supported housing and HMOs Essential Excellent understanding of quality assurance including Leading Lights or equivalent accreditation Desirable Commitment to working in partnership and building strong relationships with stakeholders Essential Excellent understanding of and commitment to equity, diversity and inclusion Essential
Jun 25, 2026
Full time
Pdap has been delivering services to victims of domestic abuse for 50 years through our emergency accommodation and community outreach services. We are a values-led organisation, and we believe that everyone has a right to live a life free from fear and abuse. We offer safe, effective and high-quality support to all those experiencing domestic abuse. Our flexible, inclusive and responsive services are shaped by our clients, with a focus on ensuring safety and supporting their path to recovery. The Accommodation Manager post will play a key role in the delivery of our mission and offers an exciting opportunity for the right candidate to be part of the continuing growth and development of our safe accommodation services. Head of Operations Role Profile Role: Accommodation Manager Term: Permanent Salary: 38 - 40k Responsible to: Chief Executive Officer Responsible for: Accommodation Team Leader/Housekeeper & Maintenance officer Pension: 6% employer contribution Health: Cash Plan Health Scheme and Health & Wellbeing Assistance Programme Hours: 37.5 hours per week Annual Leave: 30 days (inclusive of birthday) plus 8 bank holidays Pdap has been delivering services to victims of domestic abuse for 50 years through our emergency accommodation and community outreach services. We are a values-led organisation, and we believe that everyone has a right to live a life free from fear and abuse. We offer safe, effective and high-quality support to all those experiencing domestic abuse. Our flexible, inclusive and responsive services are shaped by our clients, with a focus on ensuring safety and supporting their path to recovery. The Accommodation Manager post will play a key role in the delivery of our mission and offers an exciting opportunity for the right candidate to be part of the continuing growth and development of our safe accommodation services. Key aspects of the role • To ensure the effective management of Pdap safe accommodation services. We currently have 3 refuge sites across Kirklees and a combined bed space of 23, with plans for further expansion in 2027. • To provide regular line management and development opportunities to your team and ensure they are adequately supported on a day-to-day basis. 2 • To be responsible for accommodation contract compliance and maintain effective relationships with our partners and commissioners in Kirklees. • Develop and maintain excellent links with our accommodation landlords ensuring they are kept up to date with any concerns, areas for development and opportunities for growth at each site. • To ensure our buildings and support services meet all legal regulations (e.g. Health & Safety/ HMO licencing conditions & Safeguarding). • Lead on the implementation and compliance of our Leading Lights accreditation within our accommodation team. • To work with the CEO to contribute to Pdap Strategic Planning, including opportunities for further development and expansion of our safe accommodation services. • To educate and inform the public and other professionals; raising awareness, increasing understanding of domestic abuse and improving the multi-agency response in Kirklees. • To ensure Pdap values are central to delivery of all services including that our homes are fit for purpose as welcoming places for our families to live. • To ensure that the views of those with lived experience of domestic abuse are at the core of the work Pdap carries out and that they inform and shape the development of new services Oversight of high quality service delivery • To develop and implement policies and procedures relating to the accommodation service ensuring they are kept up to date and in line with current legislation. • Embed accreditation requirements throughout service management and delivery. • Monitor and evaluate the service, producing accurate data reports as and when required for commissioners, CEO and the Board of Trustees. • Support the accommodation team in providing a safe, secure and welcoming environment for victims of domestic abuse. • To ensure that our commitment to inclusion, equity and diversity is embedded across all aspects of employment and service delivery. • To ensure our accommodation services are delivered and adequately resourced in line with the DA Act and the LA Statutory Duty requirements, identifying any gaps in delivery and working with the CEO and commissioners to address these. • Take part in the out of hours (back up) on call management rota. Supporting our Staff • To lead on the recruitment, induction and deployment of accommodation staff, volunteers and student placements ensuring effective cover across all sites. • To provide regular supervision, support and development opportunities to the accommodation team leader, maintenance officer and housekeeper. • Oversee training and development opportunities for accommodation staff, empowering them to develop their skills and knowledge whilst being managed with a fair and consistent approach. • Act as Safeguarding Lead for Accommodation services. • Promote and foster good working relationships between all Pdap staffing teams. Working with our Partners • To represent the values of Pdap in all our external partnership working. • To represent Pdap at a strategic level including attendance at and chairing meetings, attending advisory groups and influencing how stakeholders respond to domestic abuse. • To develop and maintain good positive working relationships and referral pathways with relevant agencies and professionals. 3 • To liaise with universities and external tutors in relation to student placements. • Foster positive relationships with our commissioners, landlords and funders. Finance & Administration • To oversee and deliver agreed budgets relating to the accommodation service. • To assist the Finance Director with setting annual budgets. • To be responsible for the effective operation of accommodation services, ensuring that all resources, assets and monies are always properly accounted for. Promoting equity, diversity & inclusion • Regularly review service level accessibility data and update the EDI action plan with actions to address these. • Actively and appropriately challenge all forms of discrimination. • Proactively promote equity, diversity and inclusion in all work with clients, ensuring fair access to services for all. Other • Flexible working hours according to the needs of the project. • Evening and weekend work may sometimes be required. • Annual leave and time off in lieu to be taken at times to meet the requirements of the organisation, and with the prior agreement of the COO. • The role will predominantly be based across our accommodation sites or at our main office. • As our sites are across Kirklees, use of a car is desirable • Please note this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. Person Specification Skills & Experience Essential/Desirable Experience of managing a HMO or similar supported housing service Essential Significant experience in a line management role Essential Ability to identify areas of development for staff and support them to improve their practice Essential Experience working in Domestic abuse or aligned sector such as substance misuse, housing, mental health, social care etc Essential Experience of working in the third sector Desirable Ability to work independently and within a team, to plan and manage a complex workload, meet deadlines, problem-solve and respond to unplanned demands Essential Ability to analyse data to identify gaps, and actions and write high quality reports and action plans Essential 4 Proven track record translating strategy into operational delivery Essential Be able to demonstrate excellent literacy and IT skills, including case management systems, Word, Outlook and Excel. Essential Experience & confidence delivering presentations/ training and talks to a wide range of audiences Essential Ability to build and maintain strong partnership relationships with landlords, contract managers and commissioners Essential Able to demonstrate strong professional boundaries and maintain confidentiality Essential Knowledge Essential/Desirable Sound understanding of domestic abuse and VAWG Essential Knowledge of charity governance and financial management Desirable Understanding of the full range of housing management responsibilities including preventing rent arrears, supporting safe and planned transitions to permanent housing, health and safety, and the housing, legal and welfare rights of those experiencing domestic violence Essential Understanding of commissioning requirements and contract compliance Essential Understanding of housing legislation in relation to the delivery of supported housing and HMOs Essential Excellent understanding of quality assurance including Leading Lights or equivalent accreditation Desirable Commitment to working in partnership and building strong relationships with stakeholders Essential Excellent understanding of and commitment to equity, diversity and inclusion Essential
Open to applicants looking for full time (37.5 hours per week); or part time, working morning or afternoon, with number of hours by mutual agreement and business need. Our Facilities team works hard to ensure that every guest visiting Woodrow has a safe and memorable visit. You will be working alongside the wider team to maintain all buildings, including our Grade II listed Manor House and Leisure Centre, and the outside grounds and activity areas, to ensure the site is welcoming, tidy and safe for all. You will assist the Facilities Manager in ensuring we remain compliant with relevant Health & Safety legislation; and will be involved in various duties that contribute to the wider success of the Centre and London Youth. What you will be doing The Facilities Assistant provides logistical and maintenance support for the Woodrow estate and holds the following core responsibilities. This is not intended as an exhaustive list, and the job may change over time to reflect the changing needs of our centre, as well as the personal development needs of the post holder. Grounds upkeep: General upkeep of the 26-acre estate grounds e.g. pruning, mowing, planting, tidying gardens. Keeping grounds, paths and hard surfaces safe and free of ice, snow, leaves, weeds, etc. Maintaining the 3G astro pitch, cycle circuit and outdoor activity areas. Building maintenance: Undertake day-to-day minor repairs, e.g. patching, painting, leaky taps, hinges, caulking, etc. Undertake cyclical / seasonal jobs e.g. clearing gutters, drains, drain gratings, etc. Support with biomass boiler maintenance and receive woodchip deliveries. Support with basic utilities issues as they arise, e.g. heating, plumbing, electrical, etc. Health and safety: Undertake routine safety/compliance checks of all facilities including, among other things, legionella temperature aduits, emergency equipment inspections and tests, etc. Support the FM with risk assessments and work procedures relevant to the role. Maintain accurate records of all work carried out using systems in place for auditing. General duties: Basic joinery, carpentry and build projects done in house, under direction of the FM. Supervise outside contractors to ensure all jobs are carried out to agreed standards. Supervise corporate volunteer groups who support us with gardening or build projects. Support with setup and occasional on-the-day attendance at various events. Undertake other duties as reasonably requested by London Youth's management that ensure the ongoing success of the charity and delivery of excellent customer experiences. What you bring to the role Experience, Knowledge & Skills We do not expect candidates to have expertise in all areas, but at a minimum experience of minor buildings repairs and maintenance and groundskeeping work is essential to this role. Training will be provided to address some gaps where necessary and relevant. Experience with grounds maintenance including tree and lawn care, gardening, etc. Experience of maintenance in heating, plumbing, electrical systems. Demonstrable good practical DIY skills, including decorating, joinery, carpentry, repairs, etc. Experience using power and maintenance tools, including small tractor with mower, jigsaws, strimmers, etc. Demonstrable understanding of Health & Safety regulations relevant to this type of role; the importance of compliance, evidencing and contributing to this. Hold a good level of fitness and able to work outside in variable weather conditions. Experience of conducting regular compliance checks, recording and reporting on them. Able to use digital systems for record keeping, including Microsoft Office and various apps. A current driving licence (tractor experience is also desirable). Qualifications in the use of a chainsaw, power tools, tractor driving, pool plant are desirable. Attributes and Behaviours Someone who takes pride in their work and enjoys getting things done. Customer centric mindset and a firm commitment to customer excellence and safety. Able to quickly establish a rapport and build effective relationships with a wide range of people. Composed demeanor and calm under pressure, able to dynamically prioritse and problem solve. Keen attention to detail, following procedures and recording actions reliably and consistently. Able to work independently, demonstrating proactivity and initiative. Collaborative team player with a willingness to work effectively with others. Self-motivated with a positive attitude, growth mindset and keen willingness to develop. Willing to both give and receive direction from others. Impeccable work ethic with a practical, flexible, and dynamic approach to work. Absolute commitment ot London Youth's principles of equality, diversity and inclusion. You will be able to demonstrate our values of being: Ambitious Collaborative Inclusive Accountable Why work at Woodrow High House Health Care Cash Plan to help cover your healthcare essentials. Free access for you and your family to the Employee Assistance Programme. Free onsite parking. Branded quality uniform provided. Free access to the 'Headspace' app for you and your family. Free access to the Charity Mentoring Network, as a mentee or mentor. Free tea and coffee available in the 'Tea & Coffee Bar'. Free meals provided whilst on duty when the kitchen is serving young people in residence. Magnificent location on a historic estate, surrounded by nature. Cycle to Work scheme. You'll be working with a fantastic team of passionate colleagues across London Youth. An outstanding culture and ethos where staff and visitors enjoy, challenge, and achieve. Occasional supply of sweet - sometimes savoury - always yummy - treats are guaranteed. You will be making a difference to the lives of young people!
Jun 25, 2026
Full time
Open to applicants looking for full time (37.5 hours per week); or part time, working morning or afternoon, with number of hours by mutual agreement and business need. Our Facilities team works hard to ensure that every guest visiting Woodrow has a safe and memorable visit. You will be working alongside the wider team to maintain all buildings, including our Grade II listed Manor House and Leisure Centre, and the outside grounds and activity areas, to ensure the site is welcoming, tidy and safe for all. You will assist the Facilities Manager in ensuring we remain compliant with relevant Health & Safety legislation; and will be involved in various duties that contribute to the wider success of the Centre and London Youth. What you will be doing The Facilities Assistant provides logistical and maintenance support for the Woodrow estate and holds the following core responsibilities. This is not intended as an exhaustive list, and the job may change over time to reflect the changing needs of our centre, as well as the personal development needs of the post holder. Grounds upkeep: General upkeep of the 26-acre estate grounds e.g. pruning, mowing, planting, tidying gardens. Keeping grounds, paths and hard surfaces safe and free of ice, snow, leaves, weeds, etc. Maintaining the 3G astro pitch, cycle circuit and outdoor activity areas. Building maintenance: Undertake day-to-day minor repairs, e.g. patching, painting, leaky taps, hinges, caulking, etc. Undertake cyclical / seasonal jobs e.g. clearing gutters, drains, drain gratings, etc. Support with biomass boiler maintenance and receive woodchip deliveries. Support with basic utilities issues as they arise, e.g. heating, plumbing, electrical, etc. Health and safety: Undertake routine safety/compliance checks of all facilities including, among other things, legionella temperature aduits, emergency equipment inspections and tests, etc. Support the FM with risk assessments and work procedures relevant to the role. Maintain accurate records of all work carried out using systems in place for auditing. General duties: Basic joinery, carpentry and build projects done in house, under direction of the FM. Supervise outside contractors to ensure all jobs are carried out to agreed standards. Supervise corporate volunteer groups who support us with gardening or build projects. Support with setup and occasional on-the-day attendance at various events. Undertake other duties as reasonably requested by London Youth's management that ensure the ongoing success of the charity and delivery of excellent customer experiences. What you bring to the role Experience, Knowledge & Skills We do not expect candidates to have expertise in all areas, but at a minimum experience of minor buildings repairs and maintenance and groundskeeping work is essential to this role. Training will be provided to address some gaps where necessary and relevant. Experience with grounds maintenance including tree and lawn care, gardening, etc. Experience of maintenance in heating, plumbing, electrical systems. Demonstrable good practical DIY skills, including decorating, joinery, carpentry, repairs, etc. Experience using power and maintenance tools, including small tractor with mower, jigsaws, strimmers, etc. Demonstrable understanding of Health & Safety regulations relevant to this type of role; the importance of compliance, evidencing and contributing to this. Hold a good level of fitness and able to work outside in variable weather conditions. Experience of conducting regular compliance checks, recording and reporting on them. Able to use digital systems for record keeping, including Microsoft Office and various apps. A current driving licence (tractor experience is also desirable). Qualifications in the use of a chainsaw, power tools, tractor driving, pool plant are desirable. Attributes and Behaviours Someone who takes pride in their work and enjoys getting things done. Customer centric mindset and a firm commitment to customer excellence and safety. Able to quickly establish a rapport and build effective relationships with a wide range of people. Composed demeanor and calm under pressure, able to dynamically prioritse and problem solve. Keen attention to detail, following procedures and recording actions reliably and consistently. Able to work independently, demonstrating proactivity and initiative. Collaborative team player with a willingness to work effectively with others. Self-motivated with a positive attitude, growth mindset and keen willingness to develop. Willing to both give and receive direction from others. Impeccable work ethic with a practical, flexible, and dynamic approach to work. Absolute commitment ot London Youth's principles of equality, diversity and inclusion. You will be able to demonstrate our values of being: Ambitious Collaborative Inclusive Accountable Why work at Woodrow High House Health Care Cash Plan to help cover your healthcare essentials. Free access for you and your family to the Employee Assistance Programme. Free onsite parking. Branded quality uniform provided. Free access to the 'Headspace' app for you and your family. Free access to the Charity Mentoring Network, as a mentee or mentor. Free tea and coffee available in the 'Tea & Coffee Bar'. Free meals provided whilst on duty when the kitchen is serving young people in residence. Magnificent location on a historic estate, surrounded by nature. Cycle to Work scheme. You'll be working with a fantastic team of passionate colleagues across London Youth. An outstanding culture and ethos where staff and visitors enjoy, challenge, and achieve. Occasional supply of sweet - sometimes savoury - always yummy - treats are guaranteed. You will be making a difference to the lives of young people!
Deputy Head of Building Control (Social Housing) Location: London Salary: 70,000 per annum Contract: Permanent Sector: Local Government / Social Housing We are currently recruiting for an experienced Deputy Head of Building Control to join a forward-thinking local government organisation responsible for managing and maintaining a substantial social housing portfolio. This is an excellent opportunity for a senior building control professional seeking a leadership role with responsibility for ensuring regulatory compliance, building safety, and service excellence across a diverse range of residential assets. Reporting directly to the Head of Building Control, you will play a key role in leading operational delivery, managing technical teams, and supporting strategic initiatives relating to building safety and compliance. The Role As Deputy Head of Building Control, you will provide technical leadership and operational oversight across building control functions, ensuring compliance with current legislation, Building Regulations, and emerging building safety requirements. You will support the management of a multidisciplinary team and contribute to the development of policies, procedures, and service improvements that enhance resident safety and organisational performance. The successful candidate will act as a senior technical advisor, overseeing complex building control matters, supporting high-risk building projects, and ensuring that statutory obligations are met across the housing portfolio. Key Responsibilities Support the Head of Building Control in the strategic and operational management of the service. Lead and manage Building Control Surveyors and technical officers, providing guidance, mentoring, and performance management. Ensure compliance with Building Regulations, Building Safety legislation, and associated statutory requirements. Review and assess complex building control applications, plans, and specifications. Provide expert technical advice on residential construction, refurbishment, fire safety, structural alterations, and compliance matters. Oversee inspections of housing developments, regeneration schemes, and major capital projects. Monitor service performance, quality standards, and regulatory compliance. Contribute to the management of building safety risks within residential properties, including higher-risk buildings. Develop and maintain effective working relationships with internal departments, contractors, developers, consultants, and regulatory bodies. Support service transformation, continuous improvement initiatives, and implementation of best practice. Assist with budget management, resource planning, and workforce development. Represent the service at internal and external meetings when required. Candidate Requirements Significant experience within Building Control, ideally gained within local government, social housing, or a related regulatory environment. Strong working knowledge of Building Regulations, Building Safety legislation, and relevant construction standards. Experience managing technical teams and delivering high-quality regulatory services. Demonstrable expertise in residential construction, refurbishment, and compliance-related projects. Excellent communication, stakeholder engagement, and leadership skills. Ability to interpret and apply complex legislation and technical guidance. Membership of a relevant professional body such as CABE, RICS, CIOB, or equivalent is desirable. Registered Building Inspector status or eligibility would be advantageous. What's on Offer Permanent position with a salary of 70,000 per annum. Opportunity to work within a large and diverse social housing environment. Excellent pension scheme and local government benefits package. Flexible and hybrid working arrangements. Career progression opportunities within a growing and evolving service. The chance to play a key role in improving building safety and housing standards for residents. If you are an experienced Building Control professional looking to take the next step in your career within a leadership position, we would welcome your application.
Jun 25, 2026
Full time
Deputy Head of Building Control (Social Housing) Location: London Salary: 70,000 per annum Contract: Permanent Sector: Local Government / Social Housing We are currently recruiting for an experienced Deputy Head of Building Control to join a forward-thinking local government organisation responsible for managing and maintaining a substantial social housing portfolio. This is an excellent opportunity for a senior building control professional seeking a leadership role with responsibility for ensuring regulatory compliance, building safety, and service excellence across a diverse range of residential assets. Reporting directly to the Head of Building Control, you will play a key role in leading operational delivery, managing technical teams, and supporting strategic initiatives relating to building safety and compliance. The Role As Deputy Head of Building Control, you will provide technical leadership and operational oversight across building control functions, ensuring compliance with current legislation, Building Regulations, and emerging building safety requirements. You will support the management of a multidisciplinary team and contribute to the development of policies, procedures, and service improvements that enhance resident safety and organisational performance. The successful candidate will act as a senior technical advisor, overseeing complex building control matters, supporting high-risk building projects, and ensuring that statutory obligations are met across the housing portfolio. Key Responsibilities Support the Head of Building Control in the strategic and operational management of the service. Lead and manage Building Control Surveyors and technical officers, providing guidance, mentoring, and performance management. Ensure compliance with Building Regulations, Building Safety legislation, and associated statutory requirements. Review and assess complex building control applications, plans, and specifications. Provide expert technical advice on residential construction, refurbishment, fire safety, structural alterations, and compliance matters. Oversee inspections of housing developments, regeneration schemes, and major capital projects. Monitor service performance, quality standards, and regulatory compliance. Contribute to the management of building safety risks within residential properties, including higher-risk buildings. Develop and maintain effective working relationships with internal departments, contractors, developers, consultants, and regulatory bodies. Support service transformation, continuous improvement initiatives, and implementation of best practice. Assist with budget management, resource planning, and workforce development. Represent the service at internal and external meetings when required. Candidate Requirements Significant experience within Building Control, ideally gained within local government, social housing, or a related regulatory environment. Strong working knowledge of Building Regulations, Building Safety legislation, and relevant construction standards. Experience managing technical teams and delivering high-quality regulatory services. Demonstrable expertise in residential construction, refurbishment, and compliance-related projects. Excellent communication, stakeholder engagement, and leadership skills. Ability to interpret and apply complex legislation and technical guidance. Membership of a relevant professional body such as CABE, RICS, CIOB, or equivalent is desirable. Registered Building Inspector status or eligibility would be advantageous. What's on Offer Permanent position with a salary of 70,000 per annum. Opportunity to work within a large and diverse social housing environment. Excellent pension scheme and local government benefits package. Flexible and hybrid working arrangements. Career progression opportunities within a growing and evolving service. The chance to play a key role in improving building safety and housing standards for residents. If you are an experienced Building Control professional looking to take the next step in your career within a leadership position, we would welcome your application.
Salary: (depending on experience) Location: Dewsbury Hours: Monday to Friday - No weekends or late evenings Environment: Fast-paced Business: Fantastic, well-established catering operation Are you a passionate and experienced chef with strong leadership skills? We are seeking a Head Chef to lead our client's catering site in Dewsbury. This is an excellent opportunity for a motivated professional who thrives in a fast-paced environment, enjoys developing teams, and takes pride in delivering high-quality food and service. If you're looking to regain your work-life balance, this role offers no weekends and no late evenings, allowing you to spend more time with family and friends. Key Responsibilities Menu Planning & Execution - Design and deliver menus tailored to customer needs, ensuring high-quality presentation, effective portion control, reduced waste, and a focus on fresh, minimally processed food. Prepare hot and cold food for breakfast and lunch, including daily specials with an emphasis on healthy options. Stock & Cost Management - Monitor stock levels, place orders, and manage food costs efficiently. Ensure the smooth day-to-day running of the kitchen in a fast-paced environment. Assist with food preparation, cooking, service setup, and meal service as required. C ustomer Engagement - Build strong relationships with clients and customers, actively seeking feedback to continuously improve service. Health & Safety Compliance - Maintain excellent standards of food hygiene, health, and safety across all kitchen and dining areas, ensuring full compliance with regulations. Financial Oversight - Manage budgets, monitor financial performance, and identify cost-saving opportunities without compromising quality. What We're Looking For Proven experience as a Head Chef within a high-volume catering environment Strong leadership and organisational skills Sound financial understanding with P&L experience A hands-on approach and passion for fresh, healthy food and excellent service Excellent communication and team-building abilities A proactive mindset with the ability to remain calm under pressure Ability to plan varied weekly menus for both breakfast and lunch services If this opportunity interests you and you would like more information, please apply and a member of our team will be in touch. This vacancy is advertised on behalf of Talent-UK Ltd, operating as an employment agency/business. We are an equal opportunities employer. Your application will be reviewed by Talent-UK Ltd, and we will contact you to discuss your details further. Your CV will not be submitted to our client without your consent and a full briefing on the role. INDD
Jun 24, 2026
Full time
Salary: (depending on experience) Location: Dewsbury Hours: Monday to Friday - No weekends or late evenings Environment: Fast-paced Business: Fantastic, well-established catering operation Are you a passionate and experienced chef with strong leadership skills? We are seeking a Head Chef to lead our client's catering site in Dewsbury. This is an excellent opportunity for a motivated professional who thrives in a fast-paced environment, enjoys developing teams, and takes pride in delivering high-quality food and service. If you're looking to regain your work-life balance, this role offers no weekends and no late evenings, allowing you to spend more time with family and friends. Key Responsibilities Menu Planning & Execution - Design and deliver menus tailored to customer needs, ensuring high-quality presentation, effective portion control, reduced waste, and a focus on fresh, minimally processed food. Prepare hot and cold food for breakfast and lunch, including daily specials with an emphasis on healthy options. Stock & Cost Management - Monitor stock levels, place orders, and manage food costs efficiently. Ensure the smooth day-to-day running of the kitchen in a fast-paced environment. Assist with food preparation, cooking, service setup, and meal service as required. C ustomer Engagement - Build strong relationships with clients and customers, actively seeking feedback to continuously improve service. Health & Safety Compliance - Maintain excellent standards of food hygiene, health, and safety across all kitchen and dining areas, ensuring full compliance with regulations. Financial Oversight - Manage budgets, monitor financial performance, and identify cost-saving opportunities without compromising quality. What We're Looking For Proven experience as a Head Chef within a high-volume catering environment Strong leadership and organisational skills Sound financial understanding with P&L experience A hands-on approach and passion for fresh, healthy food and excellent service Excellent communication and team-building abilities A proactive mindset with the ability to remain calm under pressure Ability to plan varied weekly menus for both breakfast and lunch services If this opportunity interests you and you would like more information, please apply and a member of our team will be in touch. This vacancy is advertised on behalf of Talent-UK Ltd, operating as an employment agency/business. We are an equal opportunities employer. Your application will be reviewed by Talent-UK Ltd, and we will contact you to discuss your details further. Your CV will not be submitted to our client without your consent and a full briefing on the role. INDD
Location: Home Based If you would like to work for an organisation that demonstrates outstanding commitment to staff engagement, has gained a place on the Times Best 100 Companies to work for in the UK for the last eight consecutive years and that holds Investors in People Platinum accreditation we would love to hear from you! Please note: New starters are normally appointed at the bottom of the pay scale. A market uplift of up to £9,000 per annum (pro rata) may be available for suitably qualified candidates. At ACT, our behaviour framework shapes everything we do. We are looking for a Training Advisor who demonstrates genuine respect for every learner, communicates with openness and integrity, and brings creativity to engage learners who may have faced barriers to education. You will be motivated to inspire and empower learners to progress, while maintaining clarity in your planning, decision-making and communication. If you are resilient, adaptable and committed to making a meaningful difference through high-quality, inclusive delivery, we would love to hear from you. About the role Do you have experience in Aeronautical Engineering and enjoy helping others develop their skills? We're looking for a Training Advisor to support Apprenticeship learners across Aeronautical Engineering, helping them gain the skills, knowledge and confidence to succeed in their qualifications and careers. This is a field-based role where you'll visit learners in the workplace and deliver virtual support across England. What you'll do Deliver training, coaching and assessment to Apprenticeship learners Support learners in the workplace and virtually Develop and review Individual Learning Plans (ILPs) Track learner progress and provide feedback Manage your own caseload and diary Ensure compliance with awarding body and regulatory standards Build strong relationships with learners and employers Support safeguarding, quality and health & safety requirements When you join ACT, you'll benefit from: Generous annual leave (plus bank holidays) Annual salary reviews and progression opportunities Flexible and hybrid working options (where applicable) Healthcare cash plan and access to counselling services Pension scheme and life insurance Ongoing professional development, including funded qualifications Job shadowing opportunities to support career growth Staff recognition, wellbeing initiatives and celebration days Our Values: At ACT, we pride ourselves on fostering a culture of respect, fairness, and dignity for all. We believe in creating an inclusive environment where every individual feels valued and empowered to thrive. FREDIE has been central to promoting and recognising exceptional commitment to equality and diversity. FREDIE stands for Fairness, Respect, Equality, Diversity, Inclusion, and Engagement, and these values are at the heart of ACT's philosophy, shaping our approach to both staff and learners. Diversity statement ACT is dedicated to fair and safe recruitment practices, ensuring equality for all applicants and staff. We do not discriminate based on gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. Our questioning and collating of information are intended to help us maintain equal opportunities best practice and identify barriers to workforce equality and diversity. The information collated from you will not be used in any decision affecting you. We are happy to consider any reasonable adjustments that candidates may need during the recruitment process, please drop us an email with your requirements. What next? The advert will close 03rd July 2026. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Applicants will be notified via email of application process (please check junk or spam folders). Please note: The successful candidate will be required to attend our Head Office in Cardiff for pre-employment checks and induction/training prior to starting in role. An interview process consisting of: An interview with a work-based task (for example - a micro teach, or scenario based, full details will be provided before interview). We're keen to ensure our hiring process allows you to be at your best, so if you need us to make any adjustments, please just let us know. If you have any queries about the vacancy, please feel free to contact us. Safeguarding: Our organisation is deeply committed to safeguarding the welfare of all learners and staff. We expect all employees to uphold this commitment as part of their role. Please note that the successful candidate will be required to undergo an enhanced DBS check. If you're looking to join an organisation that genuinely values its people and makes a real difference, we'd love to hear from you. What you get in return: Excellent professional development opportunities Generous holiday package (up to 45 days per year) E-learning platform available to all staff. Annual salary increases Staff counselling sessions Mental Health First Aider Wellbeing initiatives Bi-annual performance reviews Staff Council Flexible and hybrid working (where applicable) Team building days Volunteering days Staff celebration days Length of service, birthday and yearly appreciation rewards Staff Recognition Awards Healthcare cash plan Contributory pension scheme Life assurance Our Values: At ACT, we pride ourselves on fostering a culture of respect, fairness, and dignity for all. We believe in creating an inclusive environment where every individual feels valued and empowered to thrive. FREDIE stands for Fairness, Respect, Equality, Diversity, Inclusion, and Engagement - values that lie at the heart of everything we do at ACT. From our interactions with staff to our engagement with learners, these principles guide our approach, ensuring that everyone has the opportunity to succeed.
Jun 24, 2026
Full time
Location: Home Based If you would like to work for an organisation that demonstrates outstanding commitment to staff engagement, has gained a place on the Times Best 100 Companies to work for in the UK for the last eight consecutive years and that holds Investors in People Platinum accreditation we would love to hear from you! Please note: New starters are normally appointed at the bottom of the pay scale. A market uplift of up to £9,000 per annum (pro rata) may be available for suitably qualified candidates. At ACT, our behaviour framework shapes everything we do. We are looking for a Training Advisor who demonstrates genuine respect for every learner, communicates with openness and integrity, and brings creativity to engage learners who may have faced barriers to education. You will be motivated to inspire and empower learners to progress, while maintaining clarity in your planning, decision-making and communication. If you are resilient, adaptable and committed to making a meaningful difference through high-quality, inclusive delivery, we would love to hear from you. About the role Do you have experience in Aeronautical Engineering and enjoy helping others develop their skills? We're looking for a Training Advisor to support Apprenticeship learners across Aeronautical Engineering, helping them gain the skills, knowledge and confidence to succeed in their qualifications and careers. This is a field-based role where you'll visit learners in the workplace and deliver virtual support across England. What you'll do Deliver training, coaching and assessment to Apprenticeship learners Support learners in the workplace and virtually Develop and review Individual Learning Plans (ILPs) Track learner progress and provide feedback Manage your own caseload and diary Ensure compliance with awarding body and regulatory standards Build strong relationships with learners and employers Support safeguarding, quality and health & safety requirements When you join ACT, you'll benefit from: Generous annual leave (plus bank holidays) Annual salary reviews and progression opportunities Flexible and hybrid working options (where applicable) Healthcare cash plan and access to counselling services Pension scheme and life insurance Ongoing professional development, including funded qualifications Job shadowing opportunities to support career growth Staff recognition, wellbeing initiatives and celebration days Our Values: At ACT, we pride ourselves on fostering a culture of respect, fairness, and dignity for all. We believe in creating an inclusive environment where every individual feels valued and empowered to thrive. FREDIE has been central to promoting and recognising exceptional commitment to equality and diversity. FREDIE stands for Fairness, Respect, Equality, Diversity, Inclusion, and Engagement, and these values are at the heart of ACT's philosophy, shaping our approach to both staff and learners. Diversity statement ACT is dedicated to fair and safe recruitment practices, ensuring equality for all applicants and staff. We do not discriminate based on gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. Our questioning and collating of information are intended to help us maintain equal opportunities best practice and identify barriers to workforce equality and diversity. The information collated from you will not be used in any decision affecting you. We are happy to consider any reasonable adjustments that candidates may need during the recruitment process, please drop us an email with your requirements. What next? The advert will close 03rd July 2026. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Applicants will be notified via email of application process (please check junk or spam folders). Please note: The successful candidate will be required to attend our Head Office in Cardiff for pre-employment checks and induction/training prior to starting in role. An interview process consisting of: An interview with a work-based task (for example - a micro teach, or scenario based, full details will be provided before interview). We're keen to ensure our hiring process allows you to be at your best, so if you need us to make any adjustments, please just let us know. If you have any queries about the vacancy, please feel free to contact us. Safeguarding: Our organisation is deeply committed to safeguarding the welfare of all learners and staff. We expect all employees to uphold this commitment as part of their role. Please note that the successful candidate will be required to undergo an enhanced DBS check. If you're looking to join an organisation that genuinely values its people and makes a real difference, we'd love to hear from you. What you get in return: Excellent professional development opportunities Generous holiday package (up to 45 days per year) E-learning platform available to all staff. Annual salary increases Staff counselling sessions Mental Health First Aider Wellbeing initiatives Bi-annual performance reviews Staff Council Flexible and hybrid working (where applicable) Team building days Volunteering days Staff celebration days Length of service, birthday and yearly appreciation rewards Staff Recognition Awards Healthcare cash plan Contributory pension scheme Life assurance Our Values: At ACT, we pride ourselves on fostering a culture of respect, fairness, and dignity for all. We believe in creating an inclusive environment where every individual feels valued and empowered to thrive. FREDIE stands for Fairness, Respect, Equality, Diversity, Inclusion, and Engagement - values that lie at the heart of everything we do at ACT. From our interactions with staff to our engagement with learners, these principles guide our approach, ensuring that everyone has the opportunity to succeed.
The Hospice of St Francis
Berkhamsted, Hertfordshire
Main Duties & Responsibilities Volunteer Recruitment & Onboarding Lead end-to-end recruitment and onboarding of volunteers across all Hospice roles, including clinical, wellbeing, family support, retail, fundraising, finance, facilities and administrative roles. Deliver a high-quality, seamless onboarding experience for volunteer applicants. Co-deliver monthly Introduction to Volunteering sessions, including follow-up engagement. Maintain effective recruitment pipelines to meet service needs. Support with recruitment campaigns for high priority volunteering roles. Compliance & Governance Oversee volunteer compliance, ensuring volunteers, where required: Have satisfactory references Are DBS-checked Complete and refresh mandatory training, including face-to-face safeguarding and relevant onboarding training via departments Maintain accurate compliance records within CRM systems. Monitor and report on DBS and safeguarding renewals, liaising with volunteers, team leaders and the education team. Ensure adherence to Hospice policies, legal requirements and best practice Volunteer Operations & Service Delivery Provide front line guidance and advice on volunteer involvement and best practice to volunteer involving teams. Work with education team to co-facilitate Hospice Connections training sessions where required. Build strong cross-departmental relationships to align volunteering with organisational priorities. Demonstrate a thorough understanding of the volunteer lifecycle and provide guidance and support to managers in planning volunteer requirements, recruitment, onboarding, induction, training, ongoing supervision, recognition, development, issue resolution, and volunteer exit processes. Part of the People Team office cover answering telephone, email and in person queries or directing the enquiry to the right place to be resolved. This includes monitoring the volunteering and volunteer reference and volunteer rota inboxes. Arrange regular meetings with Hospice volunteer managers to: Review volunteer pipelines and activity Analyse data and service needs Identify opportunities for collaboration and service improvement Be a main point of contact for volunteers in key operational roles (e.g. IPU Kitchen, Meet & Greet), including recruitment, onboarding, supervision, and ongoing support Organise IPU volunteer rota planning and management (forward planning and weekly), ensuring adequate cover and resolving last-minute gaps, arranging shadow shifts and organising mentor allocation. Manage and organise tasks for admin volunteers within the Voluntary Services team. Volunteer Engagement & Experience Support with the planning and delivery of an annual programme of volunteer engagement events (e.g. Sunday lunches, feedback forums, seasonal events): Coordinate event logistics including communications, RSVPs, venues, catering and health & safety. Actively gather, review and respond to volunteer feedback to continuously improve the volunteer experience. Coordinate and support volunteer communications across the organisation, including the production and distribution of the monthly volunteer bulletin and volunteer updates. Foster a positive, inclusive and motivating environment for volunteers. Data, Systems & Continuous Improvement Maintain high standards of data accuracy across volunteer systems and records. Use data insights to inform planning and improve service delivery. Identify and suggest improvements to volunteer processes, including onboarding and rota systems. General Responsibilities Represent the Hospice and uphold its values and reputation at all times. Support organisational income generation activities where appropriate. Identify and engage in continuous professional development opportunities, sharing learning with colleagues. Contribute to ongoing service improvement across volunteering and wider Hospice operations. Qualifications, Skills, Experience, Knowledge & Approach Essential Demonstrable experience in volunteer coordination or management Experience overseeing compliance processes (e.g. DBS, safeguarding, governance) Experience managing rotas, logistics or service delivery functions Demonstrated experience coordinating volunteer recruitment and onboarding processes A strong understanding of volunteer management best practice, including relevant legislation, policies, compliance requirements, safeguarding, DBS processes, and governance. Awareness of developments within the voluntary sector and hospice volunteering to ensure organisational practices remain current, effective, and compliant. Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and database management Strong analytical, planning, and organisational skills Excellent verbal and written communication, diplomacy, and problem-solving ability Ability to manage competing priorities and work independently in a fast-paced environment Proven stakeholder management and relationship-building skills Proven ability to meet recruitment targets across multiple service areas Desirable Experience in healthcare, hospice or charity sector Experience facilitating training or group sessions Knowledge of EDI principles and inclusive volunteering practices Proven experience of working in diverse communities Communication Excellent customer care skills understands importance of good customer engagement & able to build strong working relationships Good team player who is willing to support others/learn new skills Able to communicate sensitively and understand boundaries of working with volunteers Excellent verbal, written, and digital communication skills Compassionate, emotionally intelligent, and able to communicate sensitively Confident and persuasive communicator, able to represent Voluntary Services in meetings and in conversations with Heads of Services Strong interpersonal skills to build collaborative relationships across teams Decision Making Maintain confidentiality at all times Proactive, solutions-focused, and accountable for outcomes Strong attention to detail and ability to drive multiple projects concurrently. Confident decision-maker with sound judgement Mental & Physical Considerations, working conditions and environment Commitment to the aims, ethos and values of the Hospice Keen to develop self within role Ability to prioritise in the best interests of the organisation as a whole Willing and able to work as part of a team and independently using own initiative Skilled in managing competing demands and expectations Work with pace and accuracy Ability to manage various tasks in a timely manner Self-motivated and able to fulfil the job role with minimal supervision Task driven able to see processes through to competition Ability to concentrate for sustained periods of time Confident under pressure Health & Safety Understand and comply with all Health and Safety, Fire and Infection Control regulations Complete all mandatory training and ensure compliance of direct reports and contractors Safeguarding Act in a manner at all times to safeguard the interests of individual patients/clients and their families and justify public trust and confidence in the Hospice of St Francis.
Jun 24, 2026
Full time
Main Duties & Responsibilities Volunteer Recruitment & Onboarding Lead end-to-end recruitment and onboarding of volunteers across all Hospice roles, including clinical, wellbeing, family support, retail, fundraising, finance, facilities and administrative roles. Deliver a high-quality, seamless onboarding experience for volunteer applicants. Co-deliver monthly Introduction to Volunteering sessions, including follow-up engagement. Maintain effective recruitment pipelines to meet service needs. Support with recruitment campaigns for high priority volunteering roles. Compliance & Governance Oversee volunteer compliance, ensuring volunteers, where required: Have satisfactory references Are DBS-checked Complete and refresh mandatory training, including face-to-face safeguarding and relevant onboarding training via departments Maintain accurate compliance records within CRM systems. Monitor and report on DBS and safeguarding renewals, liaising with volunteers, team leaders and the education team. Ensure adherence to Hospice policies, legal requirements and best practice Volunteer Operations & Service Delivery Provide front line guidance and advice on volunteer involvement and best practice to volunteer involving teams. Work with education team to co-facilitate Hospice Connections training sessions where required. Build strong cross-departmental relationships to align volunteering with organisational priorities. Demonstrate a thorough understanding of the volunteer lifecycle and provide guidance and support to managers in planning volunteer requirements, recruitment, onboarding, induction, training, ongoing supervision, recognition, development, issue resolution, and volunteer exit processes. Part of the People Team office cover answering telephone, email and in person queries or directing the enquiry to the right place to be resolved. This includes monitoring the volunteering and volunteer reference and volunteer rota inboxes. Arrange regular meetings with Hospice volunteer managers to: Review volunteer pipelines and activity Analyse data and service needs Identify opportunities for collaboration and service improvement Be a main point of contact for volunteers in key operational roles (e.g. IPU Kitchen, Meet & Greet), including recruitment, onboarding, supervision, and ongoing support Organise IPU volunteer rota planning and management (forward planning and weekly), ensuring adequate cover and resolving last-minute gaps, arranging shadow shifts and organising mentor allocation. Manage and organise tasks for admin volunteers within the Voluntary Services team. Volunteer Engagement & Experience Support with the planning and delivery of an annual programme of volunteer engagement events (e.g. Sunday lunches, feedback forums, seasonal events): Coordinate event logistics including communications, RSVPs, venues, catering and health & safety. Actively gather, review and respond to volunteer feedback to continuously improve the volunteer experience. Coordinate and support volunteer communications across the organisation, including the production and distribution of the monthly volunteer bulletin and volunteer updates. Foster a positive, inclusive and motivating environment for volunteers. Data, Systems & Continuous Improvement Maintain high standards of data accuracy across volunteer systems and records. Use data insights to inform planning and improve service delivery. Identify and suggest improvements to volunteer processes, including onboarding and rota systems. General Responsibilities Represent the Hospice and uphold its values and reputation at all times. Support organisational income generation activities where appropriate. Identify and engage in continuous professional development opportunities, sharing learning with colleagues. Contribute to ongoing service improvement across volunteering and wider Hospice operations. Qualifications, Skills, Experience, Knowledge & Approach Essential Demonstrable experience in volunteer coordination or management Experience overseeing compliance processes (e.g. DBS, safeguarding, governance) Experience managing rotas, logistics or service delivery functions Demonstrated experience coordinating volunteer recruitment and onboarding processes A strong understanding of volunteer management best practice, including relevant legislation, policies, compliance requirements, safeguarding, DBS processes, and governance. Awareness of developments within the voluntary sector and hospice volunteering to ensure organisational practices remain current, effective, and compliant. Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and database management Strong analytical, planning, and organisational skills Excellent verbal and written communication, diplomacy, and problem-solving ability Ability to manage competing priorities and work independently in a fast-paced environment Proven stakeholder management and relationship-building skills Proven ability to meet recruitment targets across multiple service areas Desirable Experience in healthcare, hospice or charity sector Experience facilitating training or group sessions Knowledge of EDI principles and inclusive volunteering practices Proven experience of working in diverse communities Communication Excellent customer care skills understands importance of good customer engagement & able to build strong working relationships Good team player who is willing to support others/learn new skills Able to communicate sensitively and understand boundaries of working with volunteers Excellent verbal, written, and digital communication skills Compassionate, emotionally intelligent, and able to communicate sensitively Confident and persuasive communicator, able to represent Voluntary Services in meetings and in conversations with Heads of Services Strong interpersonal skills to build collaborative relationships across teams Decision Making Maintain confidentiality at all times Proactive, solutions-focused, and accountable for outcomes Strong attention to detail and ability to drive multiple projects concurrently. Confident decision-maker with sound judgement Mental & Physical Considerations, working conditions and environment Commitment to the aims, ethos and values of the Hospice Keen to develop self within role Ability to prioritise in the best interests of the organisation as a whole Willing and able to work as part of a team and independently using own initiative Skilled in managing competing demands and expectations Work with pace and accuracy Ability to manage various tasks in a timely manner Self-motivated and able to fulfil the job role with minimal supervision Task driven able to see processes through to competition Ability to concentrate for sustained periods of time Confident under pressure Health & Safety Understand and comply with all Health and Safety, Fire and Infection Control regulations Complete all mandatory training and ensure compliance of direct reports and contractors Safeguarding Act in a manner at all times to safeguard the interests of individual patients/clients and their families and justify public trust and confidence in the Hospice of St Francis.
Closing date: 12 July 2026 We are looking for a Senior High Value Events Manager to join the High Value Events team at Save the Children UK on a 15-month fixed term contract. This is an exciting opportunity to help shape and deliver a dynamic portfolio of high-profile fundraising and engagement events that generate significant income and deepen relationships with some of our most important supporters. Note: This is a 15-month fixed term contract opportunity. About us Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach. About the role The role of the Senior Manager, High Value Events is to lead the planning and execution of high value fundraising and engagement events. This role is critical for driving new business and securing significant flexible funding through the events portfolio and will work closely with key external senior stakeholders and internal fundraising and partner teams including Corporate Partnerships and Philanthropy, teams to deliver on these goals. It will lead on existing fundraising and engagement events and identify and develop new income generating opportunities to secure committed long-term engagement, opportunities and maximise flexible income. Working closely with the Head of High Value Events and the other Senior Events Managers, you will build capability within the team by sharing knowledge, skills and developing new income generating concepts. You will be responsible for senior stakeholder management, with the potential to include committee members, senior philanthropists, corporate contacts and Save the Children UK's Patron. Where the opportunity merits it, you will work in multi-disciplinary teams with colleagues to support our fundraising and influencing aims. In this role, you will: Be accountable for delivering high-value fundraising and engagement events, ensuring they meet high standards and effectively engage key stakeholders to secure significant flexible funding. Proactively identify, develop, and implement new event opportunities to secure long-term, committed engagement and maximise funding. Manage senior external stakeholder relationships, as well as work closely with internal teams, including Corporate Partnerships and Philanthropy, to align fundraising and engagement goals and maximise the impact of our events, including helping to strengthen our fundraising pipelines. Support the Head of High-Value Events to develop the team's skills, knowledge and ways of working, fostering a culture of innovation and collaboration. About you To be successful, it is important that you have: Expertise in project managing and delivering high-value events to a high standard. Strong finance and budgeting skills, with proven ability to meet income and engagement targets. Track record of developing compelling event concepts and content that attract and engage high value audiences. Ability to think strategically and align event outcomes with broader organisational objectives. Strong understanding of high value audiences, including donor motivations and cultivation and stewardship best practice. Ability to utilise data and insights to ensure decision making is rooted in evidence. Good understanding of event compliance, including health & safety, legal, risk management and safeguarding. Exceptional relationship-building skills, particularly for influencing senior external stakeholders and managing high-profile relationships. Leadership and mentoring capabilities to lead project teams, matrix manage colleagues and cultivate a high-performing team culture. Excellent attention to detail and motivated by high standards. . Excellent time management and prioritisation skills. Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications. Location & Ways of Working: The majority of our roles can be performed remotely in the UK, but at times you will be required to come to your contracted office (usually between 2 4 days per month, depending on the needs of your role, team, or service). For many roles, this is likely to be the minimum required to deliver impact. This will be discussed and agreed with your manager / team and we encourage candidates to discuss our ways of working in more detail at interview stage. Please note: travel costs to your contracted office will be at your own expense.
Jun 24, 2026
Full time
Closing date: 12 July 2026 We are looking for a Senior High Value Events Manager to join the High Value Events team at Save the Children UK on a 15-month fixed term contract. This is an exciting opportunity to help shape and deliver a dynamic portfolio of high-profile fundraising and engagement events that generate significant income and deepen relationships with some of our most important supporters. Note: This is a 15-month fixed term contract opportunity. About us Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach. About the role The role of the Senior Manager, High Value Events is to lead the planning and execution of high value fundraising and engagement events. This role is critical for driving new business and securing significant flexible funding through the events portfolio and will work closely with key external senior stakeholders and internal fundraising and partner teams including Corporate Partnerships and Philanthropy, teams to deliver on these goals. It will lead on existing fundraising and engagement events and identify and develop new income generating opportunities to secure committed long-term engagement, opportunities and maximise flexible income. Working closely with the Head of High Value Events and the other Senior Events Managers, you will build capability within the team by sharing knowledge, skills and developing new income generating concepts. You will be responsible for senior stakeholder management, with the potential to include committee members, senior philanthropists, corporate contacts and Save the Children UK's Patron. Where the opportunity merits it, you will work in multi-disciplinary teams with colleagues to support our fundraising and influencing aims. In this role, you will: Be accountable for delivering high-value fundraising and engagement events, ensuring they meet high standards and effectively engage key stakeholders to secure significant flexible funding. Proactively identify, develop, and implement new event opportunities to secure long-term, committed engagement and maximise funding. Manage senior external stakeholder relationships, as well as work closely with internal teams, including Corporate Partnerships and Philanthropy, to align fundraising and engagement goals and maximise the impact of our events, including helping to strengthen our fundraising pipelines. Support the Head of High-Value Events to develop the team's skills, knowledge and ways of working, fostering a culture of innovation and collaboration. About you To be successful, it is important that you have: Expertise in project managing and delivering high-value events to a high standard. Strong finance and budgeting skills, with proven ability to meet income and engagement targets. Track record of developing compelling event concepts and content that attract and engage high value audiences. Ability to think strategically and align event outcomes with broader organisational objectives. Strong understanding of high value audiences, including donor motivations and cultivation and stewardship best practice. Ability to utilise data and insights to ensure decision making is rooted in evidence. Good understanding of event compliance, including health & safety, legal, risk management and safeguarding. Exceptional relationship-building skills, particularly for influencing senior external stakeholders and managing high-profile relationships. Leadership and mentoring capabilities to lead project teams, matrix manage colleagues and cultivate a high-performing team culture. Excellent attention to detail and motivated by high standards. . Excellent time management and prioritisation skills. Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications. Location & Ways of Working: The majority of our roles can be performed remotely in the UK, but at times you will be required to come to your contracted office (usually between 2 4 days per month, depending on the needs of your role, team, or service). For many roles, this is likely to be the minimum required to deliver impact. This will be discussed and agreed with your manager / team and we encourage candidates to discuss our ways of working in more detail at interview stage. Please note: travel costs to your contracted office will be at your own expense.
MMP Consultancy are currently recruiting for a PMO / Programme Support Lead to join a live building safety compliance recovery programme iin East London. The successful candidate will be responsible for structuring programme reporting, tracking progress, and translating complex compliance data and operational activity into clear, insightful and engaging outputs for senior stakeholders. Key Responsibilities Own and manage programme reporting, governance and tracking across the compliance recovery plan Develop clear, structured reporting on performance across the Big 6 compliance areas Translate complex data and operational activity into simple, compelling narrative outputs Produce high-quality reports and presentations for senior leadership (Board / Exec level) Track delivery milestones, risks, issues and dependencies across the programme Ensure reporting reflects true compliance position, not just headline figures Work with analysts and compliance teams to align data, insight and delivery Present programme updates in a way that is engaging, clear and decision-focused Experience Required Experience in a PMO / programme support / governance role, ideally within housing, property or regulated environments Strong reporting capability, able to turn complex information into clear, structured outputs Experience working on transformation, recovery or improvement programmes Ability to work with performance data and understand key metrics and risks Confident engaging with senior stakeholders and presenting information clearly Strong PowerPoint / reporting / storytelling skills
Jun 24, 2026
Seasonal
MMP Consultancy are currently recruiting for a PMO / Programme Support Lead to join a live building safety compliance recovery programme iin East London. The successful candidate will be responsible for structuring programme reporting, tracking progress, and translating complex compliance data and operational activity into clear, insightful and engaging outputs for senior stakeholders. Key Responsibilities Own and manage programme reporting, governance and tracking across the compliance recovery plan Develop clear, structured reporting on performance across the Big 6 compliance areas Translate complex data and operational activity into simple, compelling narrative outputs Produce high-quality reports and presentations for senior leadership (Board / Exec level) Track delivery milestones, risks, issues and dependencies across the programme Ensure reporting reflects true compliance position, not just headline figures Work with analysts and compliance teams to align data, insight and delivery Present programme updates in a way that is engaging, clear and decision-focused Experience Required Experience in a PMO / programme support / governance role, ideally within housing, property or regulated environments Strong reporting capability, able to turn complex information into clear, structured outputs Experience working on transformation, recovery or improvement programmes Ability to work with performance data and understand key metrics and risks Confident engaging with senior stakeholders and presenting information clearly Strong PowerPoint / reporting / storytelling skills
UK Facilities Manager (120+ sites) £90-95K basic + package. One of the UK's leading entertainment and hospitality groups is looking for a UK and Ireland Facilities Manager. This company are a household name with over 120 sites. The primary purpose of this role is to provide strategic leadership of the UK&I Facilities Management (FM) function across the property portfolio, ensuring the protection of asset value, regulatory compliance, operational integrity, and long-term estate performance. Through robust governance of the outsourced FM partner, the role is accountable for delivering safe, compliant, and welcoming environments, while driving operational excellence and commercial efficiency. It also plays a key role in supporting the successful delivery of business-critical projects and wider organisational initiatives. The role holder retains overall accountability for regional CAPEX and OPEX budgets, asset life cycle management, and FM service performance. In addition, they are responsible for leading, developing, and inspiring a high-performing internal FM team to deliver best-in-class outcomes across the estate. Key Accountabilities Strategic Leadership Define and deliver the UK&I Facilities Management strategy, ensuring the protection, compliance, operational performance and long-term value of the property portfolio. Lead, develop and mentor a high-performing team of Facilities Management professionals, fostering a culture of accountability, continuous improvement and operational excellence. Drive consistency, best practice and standardisation across all sites, ensuring safe, compliant and welcoming environments for customers and colleagues. Act as the senior Facilities Management lead and trusted advisor to Property, Operations and other key business stakeholders, influencing decision-making and supporting the achievement of wider business objectives. Build strong relationships across the business and with external partners, ensuring effective service delivery and acting as the senior point of escalation for complex operational and facilities-related matters. Identify opportunities to improve operational efficiency, optimise asset performance and maximise value across the estate through effective facilities management practices. Ensure Facilities Management support is provided for all capital projects, including new openings Contract & Supplier Management Govern the performance of the outsourced primary integrated FM provider. Manage complex commercial contracts through robust KPI and SLA frameworks. Conduct regular strategic performance reviews with third-party leadership teams. Mitigate supplier risks through proactive contract compliance and regular auditing. Direct procurement and retendering processes for major outsourced contracts. Develop and maintain effective relationships with key suppliers, contractors and service partners to ensure the delivery of high-quality, cost-effective services across the estate. Lead commercial negotiations, contract reviews and supplier performance improvement initiatives to maximise value, service quality and operational effectiveness. Lead the development and implementation of energy, utilities and sustainability initiatives to optimise consumption, reduce environmental impact and support business objectives. Ensure all outsourced contracts deliver best value through regular benchmarking, market testing and continuous performance evaluation. Manage all legislative reporting in connection with UK Government and EU Schemes including but not limited to CRC (Carbon Reduction Commitment) and ESOS (Energy Savings Opportunity Scheme). Financial Planning & Budgetary Control Account for the meticulous management of all regional CAPEX and OPEX. Delegate the c10% operational budget allocated to the internal FM team. Deliver accurate financial forecasting, variance analysis, and regular cost reporting including proposing annual budgets to the Director of Operations/Head of Finance for sign off. Collate, evaluate and analyse relevant financial, operational and asset performance data to support budget planning, investment decisions and business recommendations. Prepare and present cost evaluations, investment appraisals and business cases to support effective decision-making and capital expenditure planning. Optimise life cycle replacement spend across the property estate. Identify opportunities to improve cost efficiency, optimise resource allocation and maximise value across the property portfolio. Work closely with Finance to ensure robust financial controls, accurate forecasting, accruals and reporting processes are maintained. Governance, Compliance & Operations Ensure full statutory compliance with UK&I health and safety regulations, building compliance requirements and all relevant statutory inspection and certification obligations. Oversee asset management strategies to maximise building and equipment lifespans, ensuring effective life cycle planning, preventative maintenance and asset performance across the estate. Establish and maintain robust governance frameworks, policies, processes and audit controls to ensure compliance, operational consistency and risk mitigation across all sites. Maintain robust business continuity and disaster recovery plans for all sites. Provide strategic oversight of risk management activities, ensuring operational, compliance and This position is based in central London for 2/3 day a week with travel to sites as and a when required. The basic salary is in the region of £90-95K basic + bonus + excellent package. This is a wonderful opportunity to work for one of the largest UK entertainment and hospitality groups with a fabulous estate.
Jun 24, 2026
Full time
UK Facilities Manager (120+ sites) £90-95K basic + package. One of the UK's leading entertainment and hospitality groups is looking for a UK and Ireland Facilities Manager. This company are a household name with over 120 sites. The primary purpose of this role is to provide strategic leadership of the UK&I Facilities Management (FM) function across the property portfolio, ensuring the protection of asset value, regulatory compliance, operational integrity, and long-term estate performance. Through robust governance of the outsourced FM partner, the role is accountable for delivering safe, compliant, and welcoming environments, while driving operational excellence and commercial efficiency. It also plays a key role in supporting the successful delivery of business-critical projects and wider organisational initiatives. The role holder retains overall accountability for regional CAPEX and OPEX budgets, asset life cycle management, and FM service performance. In addition, they are responsible for leading, developing, and inspiring a high-performing internal FM team to deliver best-in-class outcomes across the estate. Key Accountabilities Strategic Leadership Define and deliver the UK&I Facilities Management strategy, ensuring the protection, compliance, operational performance and long-term value of the property portfolio. Lead, develop and mentor a high-performing team of Facilities Management professionals, fostering a culture of accountability, continuous improvement and operational excellence. Drive consistency, best practice and standardisation across all sites, ensuring safe, compliant and welcoming environments for customers and colleagues. Act as the senior Facilities Management lead and trusted advisor to Property, Operations and other key business stakeholders, influencing decision-making and supporting the achievement of wider business objectives. Build strong relationships across the business and with external partners, ensuring effective service delivery and acting as the senior point of escalation for complex operational and facilities-related matters. Identify opportunities to improve operational efficiency, optimise asset performance and maximise value across the estate through effective facilities management practices. Ensure Facilities Management support is provided for all capital projects, including new openings Contract & Supplier Management Govern the performance of the outsourced primary integrated FM provider. Manage complex commercial contracts through robust KPI and SLA frameworks. Conduct regular strategic performance reviews with third-party leadership teams. Mitigate supplier risks through proactive contract compliance and regular auditing. Direct procurement and retendering processes for major outsourced contracts. Develop and maintain effective relationships with key suppliers, contractors and service partners to ensure the delivery of high-quality, cost-effective services across the estate. Lead commercial negotiations, contract reviews and supplier performance improvement initiatives to maximise value, service quality and operational effectiveness. Lead the development and implementation of energy, utilities and sustainability initiatives to optimise consumption, reduce environmental impact and support business objectives. Ensure all outsourced contracts deliver best value through regular benchmarking, market testing and continuous performance evaluation. Manage all legislative reporting in connection with UK Government and EU Schemes including but not limited to CRC (Carbon Reduction Commitment) and ESOS (Energy Savings Opportunity Scheme). Financial Planning & Budgetary Control Account for the meticulous management of all regional CAPEX and OPEX. Delegate the c10% operational budget allocated to the internal FM team. Deliver accurate financial forecasting, variance analysis, and regular cost reporting including proposing annual budgets to the Director of Operations/Head of Finance for sign off. Collate, evaluate and analyse relevant financial, operational and asset performance data to support budget planning, investment decisions and business recommendations. Prepare and present cost evaluations, investment appraisals and business cases to support effective decision-making and capital expenditure planning. Optimise life cycle replacement spend across the property estate. Identify opportunities to improve cost efficiency, optimise resource allocation and maximise value across the property portfolio. Work closely with Finance to ensure robust financial controls, accurate forecasting, accruals and reporting processes are maintained. Governance, Compliance & Operations Ensure full statutory compliance with UK&I health and safety regulations, building compliance requirements and all relevant statutory inspection and certification obligations. Oversee asset management strategies to maximise building and equipment lifespans, ensuring effective life cycle planning, preventative maintenance and asset performance across the estate. Establish and maintain robust governance frameworks, policies, processes and audit controls to ensure compliance, operational consistency and risk mitigation across all sites. Maintain robust business continuity and disaster recovery plans for all sites. Provide strategic oversight of risk management activities, ensuring operational, compliance and This position is based in central London for 2/3 day a week with travel to sites as and a when required. The basic salary is in the region of £90-95K basic + bonus + excellent package. This is a wonderful opportunity to work for one of the largest UK entertainment and hospitality groups with a fabulous estate.
FM Contracts Administrator, Omagh, Salary dependent on experience, Your new company An established and growing construction business with a dedicated Facilities Management division is seeking a Contracts Administrator to join its Head Office team in Omagh. The company delivers both planned and reactive maintenance works across Northern Ireland, operating within live environments such as public-sector facilities.With a strong reputation for delivering projects efficiently and safely, the organisation places high importance on health and safety compliance, excellent client communication, and minimising disruption to building users. Your new role As Contracts Administrator, you will play a key role in supporting the Facilities Management service delivery team. Reporting to the Contracts Manager, you will be responsible for coordinating maintenance activities, managing work orders, and ensuring service delivery aligns with contractual obligations. Your duties will include: Managing the Facilities Management switchboard and acting as a key point of contactReceiving and processing work orders from client portals and internal systemsAllocating jobs to contractors and monitoring progressUpdating job statuses daily and maintaining accurate recordsManaging invoices, accounts, and supporting financial processesEnsuring KPIs are achieved across all contractsProducing weekly and monthly performance reportsCollating job information from site operatives and supply chain partnersSubmitting monthly assessments to clients on timeSupporting general administrative and operational tasks as required This role requires the ability to manage both reactive and planned works simultaneously while maintaining a high level of accuracy and organisation. What you'll need to succeed A minimum of 3 years' experience in a similar role, ideally within Facilities Management or constructionStrong organisational skills and excellent attention to detailProven ability to manage multiple priorities in a fast-paced environmentExperience working with client portals and job management systemsExcellent communication skills, both written and verbalA proactive, adaptable, and positive attitudeCompetency in coordinating contractors and maintaining strong stakeholder relationshipsMinimum of 5 GCSEs (A-C) including Maths and English What you'll get in return Competitive salary depending on experience Full-time, permanent position (working hours: 8am-5pm)Opportunity to join a supportive and dynamic teamCareer development within a growing organisation What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Jun 24, 2026
Full time
FM Contracts Administrator, Omagh, Salary dependent on experience, Your new company An established and growing construction business with a dedicated Facilities Management division is seeking a Contracts Administrator to join its Head Office team in Omagh. The company delivers both planned and reactive maintenance works across Northern Ireland, operating within live environments such as public-sector facilities.With a strong reputation for delivering projects efficiently and safely, the organisation places high importance on health and safety compliance, excellent client communication, and minimising disruption to building users. Your new role As Contracts Administrator, you will play a key role in supporting the Facilities Management service delivery team. Reporting to the Contracts Manager, you will be responsible for coordinating maintenance activities, managing work orders, and ensuring service delivery aligns with contractual obligations. Your duties will include: Managing the Facilities Management switchboard and acting as a key point of contactReceiving and processing work orders from client portals and internal systemsAllocating jobs to contractors and monitoring progressUpdating job statuses daily and maintaining accurate recordsManaging invoices, accounts, and supporting financial processesEnsuring KPIs are achieved across all contractsProducing weekly and monthly performance reportsCollating job information from site operatives and supply chain partnersSubmitting monthly assessments to clients on timeSupporting general administrative and operational tasks as required This role requires the ability to manage both reactive and planned works simultaneously while maintaining a high level of accuracy and organisation. What you'll need to succeed A minimum of 3 years' experience in a similar role, ideally within Facilities Management or constructionStrong organisational skills and excellent attention to detailProven ability to manage multiple priorities in a fast-paced environmentExperience working with client portals and job management systemsExcellent communication skills, both written and verbalA proactive, adaptable, and positive attitudeCompetency in coordinating contractors and maintaining strong stakeholder relationshipsMinimum of 5 GCSEs (A-C) including Maths and English What you'll get in return Competitive salary depending on experience Full-time, permanent position (working hours: 8am-5pm)Opportunity to join a supportive and dynamic teamCareer development within a growing organisation What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Our international client requires an experienced Building Maintenance Specialist to join their team. This role is a practical, hands-on position responsible for supporting the safe, efficient and compliant operation of site facilities and maintenance activities. The postholder will carry out a range of general maintenance and facilities tasks while also supporting essential administrative processes, including SAP requisitions, annual insurance renewal data gathering & inputting, contractor coordination and attendance at monthly planned preventative maintenance meetings with the facilities provider. The role also provides day-to-day support to the Facilities Manager as required. The role will cover the Head Office in Surrey and the Training Academy in Derby, therefore a willingness to travel and a full clean driving licence is essential. Key Responsibilities Carry out practical hands-on maintenance and facilities duties across the sites, including room set-ups for events, basic repairs, ad hoc painting and decorating, initial fault finding and rectification or escalation as required, inspections, housekeeping and general upkeep of buildings and associated areas. Support the delivery of planned preventative maintenance and reactive maintenance activities to help ensure facilities remain safe, operational and fit for purpose. Assist with various Facilities administrative tasks, such as raising and processing SAP requisitions accurately and promptly to support facilities and maintenance requirements. Assist with company annual insurance renewal processes, including the accurate inputting, checking and updating of required data. Attend monthly planned preventative maintenance meetings with the external facilities provider and contribute updates, actions and follow-up requirements as needed. Monitor and oversee contractors on site to ensure work is carried out safely, in line with company procedures, agreed scope and site standards. Ensure Risk Assessments, Method Statements and permits to work are in place, reviewed and followed where required before contractor activities commence. Support health and safety compliance by following site procedures, identifying hazards, reporting issues promptly and promoting safe working practices at all times. Maintain accurate records, complete routine checks and update documentation to support compliance, audit readiness and operational control. Work closely with the Facilities Manager and provide support with day-to-day facilities coordination, maintenance planning and site-related tasks as required. Respond to issues proactively and practically, using sound judgement to identify problems, recommend solutions and help drive issues through to completion. Liaise effectively with internal stakeholders, contractors and service providers to ensure maintenance and facilities matters are communicated and resolved efficiently. Provide facilities and maintenance support across the Head Office in Surrey and the Training Academy in Derby, travelling between sites as required to meet operational needs. Skills and Experience: Previous experience in facilities, maintenance, building services or similar hands-on operational roles. Good practical maintenance skills with the ability to undertake a range of routine site tasks safely and effectively. Experience of supporting administrative activities within a facilities or maintenance environment, though full training will be given. Ability to raise purchase requests or requisitions, ideally using SAP or a similar system, with full training provided on SAP as required. Experience of working with contractors and service providers in a site-based environment. Understanding of planned preventative maintenance and the importance of compliance-led maintenance processes. Awareness of contractor control requirements, including permits to work, Risk Assessments and Method Statements. Good working knowledge of health and safety requirements relevant to facilities and maintenance activities. Competent IT and data entry skills, with the ability to maintain accurate records and input information with a high degree of accuracy. Willingness and ability to travel between the Head Office in Surrey and the Training Academy in Derby as required by the role. Personal Attributes: Strong problem-solving skills with a practical and solutions-focused approach. Close attention to detail, particularly when completing records, data input and compliance-related checks. Ability to multitask and manage a varied workload in a fast-paced environment. Reliable, organised and able to prioritise effectively. Good communication skills and the ability to work collaboratively with colleagues, contractors and external providers. Flexible approach with a willingness to support wider facilities and operational needs. Able to work a core cover pattern of 8:00 am to 4:00 pm, five days per week, with flexibility as required. Compliance and Support: The postholder is expected to work in line with company policies, health and safety legislation and site procedures at all times. You will support compliance activities, contribute to safe contractor management and assist the Facilities Manager in maintaining an efficient, safe and well-managed working environment. The role requires a balance of practical hands-on capability, administrative accuracy, flexibility in working hours and a proactive approach to supporting site operations. Rolling Contract On site Use of a company vehicle when visiting sites Interested? Please apply
Jun 24, 2026
Contractor
Our international client requires an experienced Building Maintenance Specialist to join their team. This role is a practical, hands-on position responsible for supporting the safe, efficient and compliant operation of site facilities and maintenance activities. The postholder will carry out a range of general maintenance and facilities tasks while also supporting essential administrative processes, including SAP requisitions, annual insurance renewal data gathering & inputting, contractor coordination and attendance at monthly planned preventative maintenance meetings with the facilities provider. The role also provides day-to-day support to the Facilities Manager as required. The role will cover the Head Office in Surrey and the Training Academy in Derby, therefore a willingness to travel and a full clean driving licence is essential. Key Responsibilities Carry out practical hands-on maintenance and facilities duties across the sites, including room set-ups for events, basic repairs, ad hoc painting and decorating, initial fault finding and rectification or escalation as required, inspections, housekeeping and general upkeep of buildings and associated areas. Support the delivery of planned preventative maintenance and reactive maintenance activities to help ensure facilities remain safe, operational and fit for purpose. Assist with various Facilities administrative tasks, such as raising and processing SAP requisitions accurately and promptly to support facilities and maintenance requirements. Assist with company annual insurance renewal processes, including the accurate inputting, checking and updating of required data. Attend monthly planned preventative maintenance meetings with the external facilities provider and contribute updates, actions and follow-up requirements as needed. Monitor and oversee contractors on site to ensure work is carried out safely, in line with company procedures, agreed scope and site standards. Ensure Risk Assessments, Method Statements and permits to work are in place, reviewed and followed where required before contractor activities commence. Support health and safety compliance by following site procedures, identifying hazards, reporting issues promptly and promoting safe working practices at all times. Maintain accurate records, complete routine checks and update documentation to support compliance, audit readiness and operational control. Work closely with the Facilities Manager and provide support with day-to-day facilities coordination, maintenance planning and site-related tasks as required. Respond to issues proactively and practically, using sound judgement to identify problems, recommend solutions and help drive issues through to completion. Liaise effectively with internal stakeholders, contractors and service providers to ensure maintenance and facilities matters are communicated and resolved efficiently. Provide facilities and maintenance support across the Head Office in Surrey and the Training Academy in Derby, travelling between sites as required to meet operational needs. Skills and Experience: Previous experience in facilities, maintenance, building services or similar hands-on operational roles. Good practical maintenance skills with the ability to undertake a range of routine site tasks safely and effectively. Experience of supporting administrative activities within a facilities or maintenance environment, though full training will be given. Ability to raise purchase requests or requisitions, ideally using SAP or a similar system, with full training provided on SAP as required. Experience of working with contractors and service providers in a site-based environment. Understanding of planned preventative maintenance and the importance of compliance-led maintenance processes. Awareness of contractor control requirements, including permits to work, Risk Assessments and Method Statements. Good working knowledge of health and safety requirements relevant to facilities and maintenance activities. Competent IT and data entry skills, with the ability to maintain accurate records and input information with a high degree of accuracy. Willingness and ability to travel between the Head Office in Surrey and the Training Academy in Derby as required by the role. Personal Attributes: Strong problem-solving skills with a practical and solutions-focused approach. Close attention to detail, particularly when completing records, data input and compliance-related checks. Ability to multitask and manage a varied workload in a fast-paced environment. Reliable, organised and able to prioritise effectively. Good communication skills and the ability to work collaboratively with colleagues, contractors and external providers. Flexible approach with a willingness to support wider facilities and operational needs. Able to work a core cover pattern of 8:00 am to 4:00 pm, five days per week, with flexibility as required. Compliance and Support: The postholder is expected to work in line with company policies, health and safety legislation and site procedures at all times. You will support compliance activities, contribute to safe contractor management and assist the Facilities Manager in maintaining an efficient, safe and well-managed working environment. The role requires a balance of practical hands-on capability, administrative accuracy, flexibility in working hours and a proactive approach to supporting site operations. Rolling Contract On site Use of a company vehicle when visiting sites Interested? Please apply
Are you an experienced Social Housing professional with subject matter expertise in Housing, Assets, Property Services &/or Construction and Building Safety with a consultative approach and the ability to cultivate business relationships? If either description fits, or you can bring both to the table, then let Informed Recruitment help you achieve your potential with an exciting opportunity as Head of Member Services. Informed Recruitment are a specialist provider of resource to the Housing & Property Technology markets, we are delighted to be partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their customer service provision.The objective of the role will be to secure new customers to a consortium for procurement solutions & services that offers customers access to group procurement, economies of scale and scope, preferential offers, and rapid access to a range of vetted services within Asset Management, Property Services, Compliance, Construction, Building Safety & Development across products, materials, and services. You will be responsible for marketing the service, and the products and solutions that it contains, to new and existing customers in the market across the West Midlands to generate growth. Background Well-trodden paths into this role include: Social Housing / Property Asset Management background - Experience as a Social Housing professional with subject matter expertise in Assets, Property Services, Development or Building Safety looking for a new challenge. Supply Chain/Merchants - Experience working within the supply chain providing materials, goods, and services to the Housing, Construction, Building Safety, Asset Management, &/or Property services sectors with knowledge of the relevant goods, services, prices, and people. Customer Services - Experience leading customer services functions, delivering services, building relationships. Membership Services - Leading functions designed for customers on subscription or membership services in a corporate environment. Account Management, Customer Success, & Business Development - A successful track record as a business development/account management/customer service management professional with a successful track record of effective new business development, looking after customers, and building relationships and selling services. Any experience of working with procurement frameworks or within the sectors desirable. Essential Skills Self-starter with a positive approach that is happy and motivated to be target driven but work in a team environment that understands social value. The capability to sell services, products or concepts to procurement, assets, property services, and development professionals. A consultative approach based on looking after customers, building positive relationships, and with the ability to turn ideas into action and results. A good understanding of creating value and managing costs. The ability to present at conferences, seminars, and workshops. Highly Desirable / Will Strengthen Application Experience of the current Social Housing market, including current issues within development, compliance, building safety, property services and/or strategic asset management. Experience of selling services to the property/housing sector within the West Midlands. An understanding of the commercial construction market and new development. As an individual you will be an excellent communicator, adept at liaising at all levels with a variety of stakeholders. You will also be highly analytical with a keen eye for problem solving and meticulous record keeping. This role is hybrid based with some travel, ad-hoc attendance at offices in London & Birmingham, as well as time spent at client sites in and around Wales, exhibitions, and conferences - so a driving license is required for this post, and costs will be catered for. This is an exciting time to join the organisation and your contribution will certainly be felt, in return you will receive a very competitive salary, car allowance, life assurance, healthcare and benefits package with a generous holiday allowance. Interview slots are available, so please apply without delay. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
Jun 24, 2026
Full time
Are you an experienced Social Housing professional with subject matter expertise in Housing, Assets, Property Services &/or Construction and Building Safety with a consultative approach and the ability to cultivate business relationships? If either description fits, or you can bring both to the table, then let Informed Recruitment help you achieve your potential with an exciting opportunity as Head of Member Services. Informed Recruitment are a specialist provider of resource to the Housing & Property Technology markets, we are delighted to be partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their customer service provision.The objective of the role will be to secure new customers to a consortium for procurement solutions & services that offers customers access to group procurement, economies of scale and scope, preferential offers, and rapid access to a range of vetted services within Asset Management, Property Services, Compliance, Construction, Building Safety & Development across products, materials, and services. You will be responsible for marketing the service, and the products and solutions that it contains, to new and existing customers in the market across the West Midlands to generate growth. Background Well-trodden paths into this role include: Social Housing / Property Asset Management background - Experience as a Social Housing professional with subject matter expertise in Assets, Property Services, Development or Building Safety looking for a new challenge. Supply Chain/Merchants - Experience working within the supply chain providing materials, goods, and services to the Housing, Construction, Building Safety, Asset Management, &/or Property services sectors with knowledge of the relevant goods, services, prices, and people. Customer Services - Experience leading customer services functions, delivering services, building relationships. Membership Services - Leading functions designed for customers on subscription or membership services in a corporate environment. Account Management, Customer Success, & Business Development - A successful track record as a business development/account management/customer service management professional with a successful track record of effective new business development, looking after customers, and building relationships and selling services. Any experience of working with procurement frameworks or within the sectors desirable. Essential Skills Self-starter with a positive approach that is happy and motivated to be target driven but work in a team environment that understands social value. The capability to sell services, products or concepts to procurement, assets, property services, and development professionals. A consultative approach based on looking after customers, building positive relationships, and with the ability to turn ideas into action and results. A good understanding of creating value and managing costs. The ability to present at conferences, seminars, and workshops. Highly Desirable / Will Strengthen Application Experience of the current Social Housing market, including current issues within development, compliance, building safety, property services and/or strategic asset management. Experience of selling services to the property/housing sector within the West Midlands. An understanding of the commercial construction market and new development. As an individual you will be an excellent communicator, adept at liaising at all levels with a variety of stakeholders. You will also be highly analytical with a keen eye for problem solving and meticulous record keeping. This role is hybrid based with some travel, ad-hoc attendance at offices in London & Birmingham, as well as time spent at client sites in and around Wales, exhibitions, and conferences - so a driving license is required for this post, and costs will be catered for. This is an exciting time to join the organisation and your contribution will certainly be felt, in return you will receive a very competitive salary, car allowance, life assurance, healthcare and benefits package with a generous holiday allowance. Interview slots are available, so please apply without delay. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
Agricultural and Farming Jobs
Christchurch, Dorset
Estate Manager Vacancy Reference: 60885 DM This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract Can you balance heritage, property, people and commercial performance? Not all property roles are created equal. Ready for something bigger? Ever wondered what it's like to manage an estate rather than just a building? What if your next property portfolio came with 130 years of history? Company Information Our client is a prestigious private estate with a substantial and diverse property portfolio located on the South Coast. Combining heritage, commerciality, and community focus, the Estate offers a unique opportunity for an experienced property professional to make a lasting impact. About the Role Manage the day-to-day operations of a diverse property and land portfolio. Oversee maintenance programmes, repairs, and capital improvement projects. Manage external contractors, consultants, and service providers. Build and maintain strong relationships with tenants, occupiers, and stakeholders. Monitor budgets, expenditure, and service charge performance. Support the delivery of strategic estate initiatives and development opportunities. Ensure compliance with property, health & safety, environmental, and statutory requirements. Identify opportunities to enhance asset value, estate performance, and operational efficiency. Provide regular reporting, analysis, and recommendations to senior leadership. Location - Bournemouth, Dorset Salary Package - 75,000 - 85,000 basic salary depending on skills and experience About You (Essential Experience) We're looking for a commercially minded property professional who can combine strategic thinking with a hands-on approach to estate management. You will ideally have: Experience managing mixed-use property portfolios, estates, or landholdings. Strong knowledge of property management principles and industry best practice. Excellent stakeholder engagement and relationship management skills. Experience managing contractors, consultants, and projects. Strong financial and budget management capability. A proactive, solutions-focused mindset. Exceptional organisational and communication skills. Professional qualifications such as MRICS, AssocRICS, or a related property qualification would be advantageous but are not essential. What's on Offer The opportunity to manage a prestigious and historic estate with a significant presence in the local community. A varied and rewarding role spanning property, land, and estate operations. The chance to influence the long-term success and stewardship of a unique portfolio. A collaborative and supportive working environment. Competitive salary and benefits package. Bournemouth-based role offering an exceptional coastal location and quality of life. Interested? If you're looking for a role where you can make a genuine impact while managing a unique and highly regarded estate portfolio, I'd love to hear from you. How to apply - Please click on the APPLY NOW button or please send your CV to Donna Morgan - Principal Recruitment Manager. As we are a specialist recruitment business within the Agricultural and Farming industry, we do require that ALL applicants must hold an NVQ Level 2, Scottish NVQ Level 2 or an equivalent qualification which is relevant and necessary for the job that you are applying for We thank all applicants who apply for this role. However, please be advised that only those short listed for an interview will be contacted. Please be assured that your job application will be managed in complete confidence and your personal details will not be passed to any third party without your prior permission. Established in 2013, Agricultural and Farming Jobs provide outstanding recruitment head-hunting and job advertising services. We are the trusted recruitment partner of choice to industry leading organisations across the UK and Internationally. We recruit specifically for all roles within the sectors of: Agriculture, Farming, Horticulture, Food and Fresh Produce, Vet, Pet and Animal Health, Agrochemicals, Fertilisers and Seeds, Software and Technology, Machinery, Technical and Engineering and specialist Education.
Jun 24, 2026
Full time
Estate Manager Vacancy Reference: 60885 DM This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract Can you balance heritage, property, people and commercial performance? Not all property roles are created equal. Ready for something bigger? Ever wondered what it's like to manage an estate rather than just a building? What if your next property portfolio came with 130 years of history? Company Information Our client is a prestigious private estate with a substantial and diverse property portfolio located on the South Coast. Combining heritage, commerciality, and community focus, the Estate offers a unique opportunity for an experienced property professional to make a lasting impact. About the Role Manage the day-to-day operations of a diverse property and land portfolio. Oversee maintenance programmes, repairs, and capital improvement projects. Manage external contractors, consultants, and service providers. Build and maintain strong relationships with tenants, occupiers, and stakeholders. Monitor budgets, expenditure, and service charge performance. Support the delivery of strategic estate initiatives and development opportunities. Ensure compliance with property, health & safety, environmental, and statutory requirements. Identify opportunities to enhance asset value, estate performance, and operational efficiency. Provide regular reporting, analysis, and recommendations to senior leadership. Location - Bournemouth, Dorset Salary Package - 75,000 - 85,000 basic salary depending on skills and experience About You (Essential Experience) We're looking for a commercially minded property professional who can combine strategic thinking with a hands-on approach to estate management. You will ideally have: Experience managing mixed-use property portfolios, estates, or landholdings. Strong knowledge of property management principles and industry best practice. Excellent stakeholder engagement and relationship management skills. Experience managing contractors, consultants, and projects. Strong financial and budget management capability. A proactive, solutions-focused mindset. Exceptional organisational and communication skills. Professional qualifications such as MRICS, AssocRICS, or a related property qualification would be advantageous but are not essential. What's on Offer The opportunity to manage a prestigious and historic estate with a significant presence in the local community. A varied and rewarding role spanning property, land, and estate operations. The chance to influence the long-term success and stewardship of a unique portfolio. A collaborative and supportive working environment. Competitive salary and benefits package. Bournemouth-based role offering an exceptional coastal location and quality of life. Interested? If you're looking for a role where you can make a genuine impact while managing a unique and highly regarded estate portfolio, I'd love to hear from you. How to apply - Please click on the APPLY NOW button or please send your CV to Donna Morgan - Principal Recruitment Manager. As we are a specialist recruitment business within the Agricultural and Farming industry, we do require that ALL applicants must hold an NVQ Level 2, Scottish NVQ Level 2 or an equivalent qualification which is relevant and necessary for the job that you are applying for We thank all applicants who apply for this role. However, please be advised that only those short listed for an interview will be contacted. Please be assured that your job application will be managed in complete confidence and your personal details will not be passed to any third party without your prior permission. Established in 2013, Agricultural and Farming Jobs provide outstanding recruitment head-hunting and job advertising services. We are the trusted recruitment partner of choice to industry leading organisations across the UK and Internationally. We recruit specifically for all roles within the sectors of: Agriculture, Farming, Horticulture, Food and Fresh Produce, Vet, Pet and Animal Health, Agrochemicals, Fertilisers and Seeds, Software and Technology, Machinery, Technical and Engineering and specialist Education.
TristoneNash Ltd have an excellent opportunity for a building safety professional who is passionate about protecting residents, driving compliance, and ensuring our homes meet the highest safety standards. The Opportunity Reporting into the Head of Compliance, you will take ownership of building safety across the housing portfolio, ensuring compliance with the Building Safety Act, Fire Safety Regulations, and all relevant statutory requirements. Working closely with internal teams, contractors, consultants, and regulatory bodies, you will lead on the development and implementation of robust building safety processes, providing assurance that the residents remain safe and homes remain compliant. This role offers a hybrid working arrangement, combining home working with regular attendance at our Kidderminster office and visits across our housing stock as required. Key Responsibilities Lead the delivery of building safety compliance across the organisation's residential portfolio. Develop, maintain, and review Building Safety Cases and supporting documentation. Ensure compliance with the Building Safety Act and associated regulatory requirements. Manage building safety risks, including fire, structural, and other safety-critical elements. Monitor contractor performance and ensure compliance-related works are delivered effectively. Support the organisation in maintaining accurate compliance records and reporting. Work collaboratively with operational teams to embed a strong safety culture throughout the business. Act as a key point of contact for residents, contractors, and regulatory stakeholders on building safety matters. Provide expert advice and guidance to senior leaders on building safety and compliance issues. About You You will have: Proven experience in a Building Safety, Compliance, Asset Management, or Property Safety role. Strong knowledge of the Building Safety Act, Fire Safety legislation, and wider property compliance requirements. Experience working within social housing, housing associations, local authorities, or residential property management. Excellent stakeholder management and communication skills. The ability to manage multiple priorities and work effectively both independently and collaboratively. A relevant qualification in Building Safety, Construction, Surveying, Fire Safety, Compliance, or a related discipline (desirable). To apply for this position please submit your CV or speak to Harvey Baker on for more information
Jun 24, 2026
Contractor
TristoneNash Ltd have an excellent opportunity for a building safety professional who is passionate about protecting residents, driving compliance, and ensuring our homes meet the highest safety standards. The Opportunity Reporting into the Head of Compliance, you will take ownership of building safety across the housing portfolio, ensuring compliance with the Building Safety Act, Fire Safety Regulations, and all relevant statutory requirements. Working closely with internal teams, contractors, consultants, and regulatory bodies, you will lead on the development and implementation of robust building safety processes, providing assurance that the residents remain safe and homes remain compliant. This role offers a hybrid working arrangement, combining home working with regular attendance at our Kidderminster office and visits across our housing stock as required. Key Responsibilities Lead the delivery of building safety compliance across the organisation's residential portfolio. Develop, maintain, and review Building Safety Cases and supporting documentation. Ensure compliance with the Building Safety Act and associated regulatory requirements. Manage building safety risks, including fire, structural, and other safety-critical elements. Monitor contractor performance and ensure compliance-related works are delivered effectively. Support the organisation in maintaining accurate compliance records and reporting. Work collaboratively with operational teams to embed a strong safety culture throughout the business. Act as a key point of contact for residents, contractors, and regulatory stakeholders on building safety matters. Provide expert advice and guidance to senior leaders on building safety and compliance issues. About You You will have: Proven experience in a Building Safety, Compliance, Asset Management, or Property Safety role. Strong knowledge of the Building Safety Act, Fire Safety legislation, and wider property compliance requirements. Experience working within social housing, housing associations, local authorities, or residential property management. Excellent stakeholder management and communication skills. The ability to manage multiple priorities and work effectively both independently and collaboratively. A relevant qualification in Building Safety, Construction, Surveying, Fire Safety, Compliance, or a related discipline (desirable). To apply for this position please submit your CV or speak to Harvey Baker on for more information
The Opportunity: We are seeking a dynamic and highly organised Operations Manager to join our Defence & Security Operations team. This is an exciting opportunity to lead the delivery of UDT while also supporting DSEI UK. The role requires a proactive individual who thrives in a fast-paced environment and can confidently manage multiple priorities. Based in the UK, the role will be primarily flexi-office based, with some travel required, including significant onsite presence during live events. The successful candidate must be adaptable and confident operating in high-pressure event environments, ensuring seamless execution and operational excellence across both markets. We are looking for an individual ready to take the next step into an Operations Manager role, with at least three years' experience in the exhibitions industry. The Candidate: We are looking for an exceptionally organised and proactive individual who can champion the fulfilment of a broad range of assigned duties. The successful candidate will have a methodical approach, have high attention to detail and be able to simultaneously manage a number of tasks. The role will mainly be flexi-office based however will require onsite work at live events. Here's who we are looking for: You enjoy being organised and anticipating people's needs You love being creative; you dream big, adopt new ways of working and get a thrill from being innovative You relish facing new challenges: you react, adapt and welcome change You are obsessed with positive customer experiences and outcomes. You want to develop your skillset by being exposed to a broad range of experiences and people You like to challenge assumptions and make decisions based on customer insight Key Responsibilities: Support the end-to-end operational delivery of a major launch event in Germany. Manage key elements of the event operations budget, including forecasting, cost tracking, and reporting to the Head of Operations. Negotiate supplier and contractor costs to ensure maximum value and cost efficiency. Work effectively within defined budget parameters and adapt to changing financial requirements. Collaborate closely with the Head of Operations, venue partners, exhibitors, and internal teams to support all build and breakdown activities in line with Health & Safety regulations and Clarion EMEA standards. Manage the development of risk assessments and ongoing health & safety planning. Manage the maintenance of accurate and compliant health & safety documentation for the event, producing a complete and verified Health & Safety file. Attend relevant health & safety training sessions and engage proactively with internal training programmes. Liaise with production, marketing, sales, and finance teams to ensure alignment across all event elements. Bring creative, solution-focused thinking to enhance event delivery and contribute innovative ideas. Produce and communicate accurate technical information for exhibitors, including the creation of an exhibitor manual/zone. Ensure full delivery and fulfilment of exhibitor packages. Develop detailed signage schedules and oversee implementation. Ensure the show build meets all plans, specifications, and quality expectations working closely with contractors. Manage contractors and suppliers before, during, and after the event to ensure seamless delivery. Assist with the creation and coordination of build, delivery, and breakdown schedules. Respond effectively to exhibitor and contractor needs both in the office and onsite-maintaining composure in high-pressure environments. Oversee the ordering and management of all onsite furniture and equipment. Maintain organised records, manage meeting schedules, take minutes, and handle follow-up communications. Manage event staffing levels to ensure adequate coverage throughout the exhibition. Support post-event evaluation and contribute to continuous improvement. Participate in regular internal meetings as well as external client discussions. Contribute to the company's Operations Group as an active member. Handle customer data confidently and in compliance with GDPR and other data privacy requirements. Be available to travel internationally as required Knowledge, Skills & Behaviours: Experience in the conference and exhibition industry or with a background in live events . Proven Health and Safety experience. Organised and methodical with the ability to manage multiple tasks effectively. Strong attention to detail. Customer focussed mindset. Confident communicator - an ability to communicate verbally and/or in writing with a wide range of personalities and levels of seniority. Experience managing budget tracking or cost control. Willingness to travel internationally as required. Self-motivated, enthusiastic, and proactive approach. Able to meet deadlines and respond to challenges in a fast-paced environment. Computer literate: proficient, versed, and working knowledge of various programmes and systems i.e. MS Office, Outlook. Experience with other web-based platforms like Salesforce, Pardot or Workday would be an advantage About Clarion Events Clarion Events is one of the world's leading event organisers, producing and delivering innovative and market-leading events since 1947. ( ) Clarion Events embrace diversity and equal opportunities in all that we do. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we
Jun 24, 2026
Full time
The Opportunity: We are seeking a dynamic and highly organised Operations Manager to join our Defence & Security Operations team. This is an exciting opportunity to lead the delivery of UDT while also supporting DSEI UK. The role requires a proactive individual who thrives in a fast-paced environment and can confidently manage multiple priorities. Based in the UK, the role will be primarily flexi-office based, with some travel required, including significant onsite presence during live events. The successful candidate must be adaptable and confident operating in high-pressure event environments, ensuring seamless execution and operational excellence across both markets. We are looking for an individual ready to take the next step into an Operations Manager role, with at least three years' experience in the exhibitions industry. The Candidate: We are looking for an exceptionally organised and proactive individual who can champion the fulfilment of a broad range of assigned duties. The successful candidate will have a methodical approach, have high attention to detail and be able to simultaneously manage a number of tasks. The role will mainly be flexi-office based however will require onsite work at live events. Here's who we are looking for: You enjoy being organised and anticipating people's needs You love being creative; you dream big, adopt new ways of working and get a thrill from being innovative You relish facing new challenges: you react, adapt and welcome change You are obsessed with positive customer experiences and outcomes. You want to develop your skillset by being exposed to a broad range of experiences and people You like to challenge assumptions and make decisions based on customer insight Key Responsibilities: Support the end-to-end operational delivery of a major launch event in Germany. Manage key elements of the event operations budget, including forecasting, cost tracking, and reporting to the Head of Operations. Negotiate supplier and contractor costs to ensure maximum value and cost efficiency. Work effectively within defined budget parameters and adapt to changing financial requirements. Collaborate closely with the Head of Operations, venue partners, exhibitors, and internal teams to support all build and breakdown activities in line with Health & Safety regulations and Clarion EMEA standards. Manage the development of risk assessments and ongoing health & safety planning. Manage the maintenance of accurate and compliant health & safety documentation for the event, producing a complete and verified Health & Safety file. Attend relevant health & safety training sessions and engage proactively with internal training programmes. Liaise with production, marketing, sales, and finance teams to ensure alignment across all event elements. Bring creative, solution-focused thinking to enhance event delivery and contribute innovative ideas. Produce and communicate accurate technical information for exhibitors, including the creation of an exhibitor manual/zone. Ensure full delivery and fulfilment of exhibitor packages. Develop detailed signage schedules and oversee implementation. Ensure the show build meets all plans, specifications, and quality expectations working closely with contractors. Manage contractors and suppliers before, during, and after the event to ensure seamless delivery. Assist with the creation and coordination of build, delivery, and breakdown schedules. Respond effectively to exhibitor and contractor needs both in the office and onsite-maintaining composure in high-pressure environments. Oversee the ordering and management of all onsite furniture and equipment. Maintain organised records, manage meeting schedules, take minutes, and handle follow-up communications. Manage event staffing levels to ensure adequate coverage throughout the exhibition. Support post-event evaluation and contribute to continuous improvement. Participate in regular internal meetings as well as external client discussions. Contribute to the company's Operations Group as an active member. Handle customer data confidently and in compliance with GDPR and other data privacy requirements. Be available to travel internationally as required Knowledge, Skills & Behaviours: Experience in the conference and exhibition industry or with a background in live events . Proven Health and Safety experience. Organised and methodical with the ability to manage multiple tasks effectively. Strong attention to detail. Customer focussed mindset. Confident communicator - an ability to communicate verbally and/or in writing with a wide range of personalities and levels of seniority. Experience managing budget tracking or cost control. Willingness to travel internationally as required. Self-motivated, enthusiastic, and proactive approach. Able to meet deadlines and respond to challenges in a fast-paced environment. Computer literate: proficient, versed, and working knowledge of various programmes and systems i.e. MS Office, Outlook. Experience with other web-based platforms like Salesforce, Pardot or Workday would be an advantage About Clarion Events Clarion Events is one of the world's leading event organisers, producing and delivering innovative and market-leading events since 1947. ( ) Clarion Events embrace diversity and equal opportunities in all that we do. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we
Head Housekeeper Colchester Single-Site Hotel £31,800 per annum 40 hours per week 5 days out of 7 About the Role An exciting opportunity has arisen for an experienced Head Housekeeper to lead operations at a busy hotel site in Colchester. This is a hands-on leadership role, ideal for someone who thrives on delivering high standards, building strong teams, and driving continuous improvement. What You'll Be Doing Leading, motivating, and developing a high-performing housekeeping team Managing day-to-day operations including linen, stock, equipment, and workflows Ensuring excellent cleanliness standards through regular room inspections Maintaining health & safety compliance at all times Building strong, professional relationships with clients Monitoring performance, managing budgets, and driving cost efficiencies Recruiting, training, and coaching team members to reach their full potential Supporting business growth through reporting, meetings, and site expertise What We're Looking For Proven experience in a senior housekeeping role within a hotel environment Strong leadership skills with a track record of managing teams Confident communicator with good IT skills Experience managing budgets, KPIs, and operational performance Solid understanding of health & safety regulations A calm, solutions-focused approach with the ability to work under pressure Desirable (Not Essential) Knowledge of HR processes, recruitment, and workforce planning Experience using housekeeping or operational management systems Flexibility to support other sites when needed The Right Person Will Be Honest, reliable, and professional A positive team player who leads by example Passionate about developing others Focused on continuous improvement and high standards What's in It for You? Career development and progression opportunities Private medical insurance Full training and ongoing support Early access to a portion of earned wages Wellbeing support & confidential mental health assistance 5.6 weeks' holiday (pro rata) Workplace pension scheme (subject to eligibility) Life insurance after qualifying period If you're a motivated housekeeping professional ready to take the next step in your career, this is a fantastic opportunity to make a real impact.
Jun 24, 2026
Full time
Head Housekeeper Colchester Single-Site Hotel £31,800 per annum 40 hours per week 5 days out of 7 About the Role An exciting opportunity has arisen for an experienced Head Housekeeper to lead operations at a busy hotel site in Colchester. This is a hands-on leadership role, ideal for someone who thrives on delivering high standards, building strong teams, and driving continuous improvement. What You'll Be Doing Leading, motivating, and developing a high-performing housekeeping team Managing day-to-day operations including linen, stock, equipment, and workflows Ensuring excellent cleanliness standards through regular room inspections Maintaining health & safety compliance at all times Building strong, professional relationships with clients Monitoring performance, managing budgets, and driving cost efficiencies Recruiting, training, and coaching team members to reach their full potential Supporting business growth through reporting, meetings, and site expertise What We're Looking For Proven experience in a senior housekeeping role within a hotel environment Strong leadership skills with a track record of managing teams Confident communicator with good IT skills Experience managing budgets, KPIs, and operational performance Solid understanding of health & safety regulations A calm, solutions-focused approach with the ability to work under pressure Desirable (Not Essential) Knowledge of HR processes, recruitment, and workforce planning Experience using housekeeping or operational management systems Flexibility to support other sites when needed The Right Person Will Be Honest, reliable, and professional A positive team player who leads by example Passionate about developing others Focused on continuous improvement and high standards What's in It for You? Career development and progression opportunities Private medical insurance Full training and ongoing support Early access to a portion of earned wages Wellbeing support & confidential mental health assistance 5.6 weeks' holiday (pro rata) Workplace pension scheme (subject to eligibility) Life insurance after qualifying period If you're a motivated housekeeping professional ready to take the next step in your career, this is a fantastic opportunity to make a real impact.
The Head of Stage Deputy Technical Manager Role When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. The Head of Stage Deputy Technical Manager Role This is a very exciting opportunity for the right individual to join and assist in leading the Technical Team at the Liverpool Empire. Reporting to the Technical & Building Manager you will play a key role in ensuring our standards of presentation, both on stage and in the rest of the building, are exemplary. You will assist in the leadership and delivery of the technical operations of the venue. This role will provide leadership on all day-to-day aspects of the stage infrastructure within the theatre relating to both the production and the building. Working closely with the Technical Manager, you will ensure there is an efficient, cost effective and robust maintenance plan in place, meeting all operational and compliance needs from a stage maintenance perspective. You will oversee casual stage crew and dressers, and alongside the Head of Lighting and Sound oversee the senior technicians and communicate closely with visiting productions & show management to ensure a smooth get in, fit up and get out. This role will involve regular evening and weekend work. Management experience is essential. The role is offered on an annualised hours contract, meaning that working hours may vary throughout the year and payment for any premium hours, such as get outs, are all included in the annual salary. The role will be subject to a 6 month satisfactory probation period. The role also involves regular evening and weekend work as well as get-ins and get-outs as appropriate. You will be working in a fast-paced environment, with no two days the same. This role is based at the Liverpool Empire. Please note, your role may involve working with children or vulnerable people. Key responsibilities Assist the Technical Manager in the implementation and monitoring of procedures and facilities in accordance with relevant legislation and ATG Entertainment policies. Lead on all stage matters relating to visiting productions, ensuring a robust, cost-effective plan is in place for all visiting productions. Lead and ensure the smooth running of fit ups, get outs and shows, in line with health and safety legislation and the requirements of the visiting company. Alongside other members of the technical department, work on show fit-ups, get-outs and as duty technician on productions. Flexibility is key and the ability to cover absences at short notice is important. In the role of duty technician, to respond to fire alarm activations and carry out relevant investigative and evacuation tasks in line with ATG policies. Assist in the efficient scheduling of technical staff to service the operational needs of the Liverpool Empire, Take the lead in advance communication with visiting productions, ensuring a timely exchange of the production's technical needs, staffing and safety information and to disseminate production information to all affected parties as it is received. To ensure all productions are aware of their responsibilities under the CDM Regulations. Ensure that the producers, promoters, touring companies, and production teams receive the highest standards of customer care at all times. Assist with generating costings for incoming production companies When required, help to arrange hire kit for visiting companies, as well as additional outside crew, runners or catering assistants. Manage timesheets for all casual staff weekly, ensuring that they are correct and accurately reflect the needs of the Theatre and visiting production. Ensure the safe, tidy and efficient use of all storage areas within the theatre, and to promote good housekeeping throughout the technical department Deputise for the Technical Manager in their absence, including weekly Senior Management Team meetings and monthly Health & Safety meetings. Property, Building and Maintenance In conjunction with the Technical & Building Manager, venue maintenance team and ATG Property Services, track and log venue inspections, services and maintenance visits, and actions raised. To communicate with relevant contractors and ensure all visits are scheduled around other Theatre commitments and that all occur within the required intervals. Alongside the Head of Lighting & Sound, to take ownership of Tracking This digital compliance system actions as well as monthly workplace inspections. Working with the Technical & Building Manager, to manage and monitor the performance of outside contractors where appropriate, ensuring that all work is carried out to the highest possible standards and in line with Health & Safety requirements. This will include both regular servicing and maintenance contractors for the building & stage machinery, and those working on major capital projects. With the Technical Manager maintain prioritised lists of projects and requirements, both to be fulfilled in-house and for submission for inclusion in the Theatre's 5 year capital expenditure plans. Plan and execute certain in-house refurbishment and installation projects, within venue budget and staffing constraints. With the Technical & Building Manager, create, review and revise risk assessments, safe working practices, COSHH assessments and rescue plans on a regular basis Health and Safety Implement and comply with the companies Health & Safety Policy and Risk Management System, maintaining the safest possible environment for your colleagues, visiting companies and customers. Support in training for staff across the venue on H&S matters, including manual handling, as required. Ensure that any points raised through audits are actioned within the appropriate timescales. Assist the Technical & Building Manager in ensuring that productions provide CDM/risk assessment detail, specific to venue, in advance of their visit and that venue policies, including on hot works, are followed throughout their time on site. Staff Development, Training and Relationships Undertake training courses as required to meet the needs of the Theatre and for further self-development. Assist in the development of a skilled, cohesive, and motivated team by ensuring high standards of recruitment, communication, development and training. Recruit, train, appraise and manage your teams to ensure business and departmental objectives are achieved throughout the team. Develop a positive working relationship and continuously manage a healthy communication with trade union members of the technical team. Other Duties At times, and as the business requires, work at other ATG venues Undertake any such duties and training as may be considered reasonable Be a key holder for the building/buildings call out list in case of emergencies Your skills, qualities, and experience. We welcome transferable skills from other industries. If you can demonstrate many of the essential skills, qualities and experience we encourage you to apply. We are able to provide training where necessary. Essential Previous experience working at a senior level within a Technical Department in a large-scale theatre or similar. Proven hands-on Technical Theatre experience and knowledge. Experience in co-ordinating fit-ups Experience of counterweight flying systems. Entertainment rigging experience Experienced in the implementation of safe systems of work, and developing a safety culture, managing Health and Safety at Work in a theatre or similar context. Experienced in risk assessment writing and review. Production carpentry experience in a theatre environment. Manual Handling experience. Working At Height experience. Computer literate Desirable Familiarity with digital compliance systems. Recognised health and safety at work certification. Experience of delivering training Experience of scenic construction techniques Experience in production or project management. Stakeholder management - working with producers and clients. Large scale touring experience First Aid and/or Mental Health First Aid training. Experience with Office365 Experience in delivering staff training. About Us - Our values ATG Entertainment's values set the tone for how we work, how we treat one another, and the culture we continue to build across the UK and the wider organisation. THRIVE doing what we love (with passion and dynamism) CONNECT through every act (with collaboration and kindness) DARE to do different (with curiosity and courage) PERFORM at our best (with customer focus and ownership) Our Corporate Social Responsibility pillars Everyone at ATG Entertainment is expected to play their part in achieving our goals and upholding our Corporate Social Responsibility priorities: Inclusion: Committing to creating and upholding a positive, inclusive culture that nurtures potential and supports well-being. Sustainability: Playing your part in reducing our environmental impact and finding more sustainable ways of working. Next Generations: Encouraging the next generation in live entertainment by contributing to our outreach and training programmes, including mentoring students and trainees, and supporting our Creative Learning and Community Partnerships work. Our culture You'll help us uphold a positive culture around meeting our obligations, by having a positive attitude to health and safety, legal and insurance requirements and take care to understand our policies and procedures. We are all expected to participate actively in the life of the company, and opportunities will arise for you to collaborate with others across the business . click apply for full job details
Jun 24, 2026
Full time
The Head of Stage Deputy Technical Manager Role When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. The Head of Stage Deputy Technical Manager Role This is a very exciting opportunity for the right individual to join and assist in leading the Technical Team at the Liverpool Empire. Reporting to the Technical & Building Manager you will play a key role in ensuring our standards of presentation, both on stage and in the rest of the building, are exemplary. You will assist in the leadership and delivery of the technical operations of the venue. This role will provide leadership on all day-to-day aspects of the stage infrastructure within the theatre relating to both the production and the building. Working closely with the Technical Manager, you will ensure there is an efficient, cost effective and robust maintenance plan in place, meeting all operational and compliance needs from a stage maintenance perspective. You will oversee casual stage crew and dressers, and alongside the Head of Lighting and Sound oversee the senior technicians and communicate closely with visiting productions & show management to ensure a smooth get in, fit up and get out. This role will involve regular evening and weekend work. Management experience is essential. The role is offered on an annualised hours contract, meaning that working hours may vary throughout the year and payment for any premium hours, such as get outs, are all included in the annual salary. The role will be subject to a 6 month satisfactory probation period. The role also involves regular evening and weekend work as well as get-ins and get-outs as appropriate. You will be working in a fast-paced environment, with no two days the same. This role is based at the Liverpool Empire. Please note, your role may involve working with children or vulnerable people. Key responsibilities Assist the Technical Manager in the implementation and monitoring of procedures and facilities in accordance with relevant legislation and ATG Entertainment policies. Lead on all stage matters relating to visiting productions, ensuring a robust, cost-effective plan is in place for all visiting productions. Lead and ensure the smooth running of fit ups, get outs and shows, in line with health and safety legislation and the requirements of the visiting company. Alongside other members of the technical department, work on show fit-ups, get-outs and as duty technician on productions. Flexibility is key and the ability to cover absences at short notice is important. In the role of duty technician, to respond to fire alarm activations and carry out relevant investigative and evacuation tasks in line with ATG policies. Assist in the efficient scheduling of technical staff to service the operational needs of the Liverpool Empire, Take the lead in advance communication with visiting productions, ensuring a timely exchange of the production's technical needs, staffing and safety information and to disseminate production information to all affected parties as it is received. To ensure all productions are aware of their responsibilities under the CDM Regulations. Ensure that the producers, promoters, touring companies, and production teams receive the highest standards of customer care at all times. Assist with generating costings for incoming production companies When required, help to arrange hire kit for visiting companies, as well as additional outside crew, runners or catering assistants. Manage timesheets for all casual staff weekly, ensuring that they are correct and accurately reflect the needs of the Theatre and visiting production. Ensure the safe, tidy and efficient use of all storage areas within the theatre, and to promote good housekeeping throughout the technical department Deputise for the Technical Manager in their absence, including weekly Senior Management Team meetings and monthly Health & Safety meetings. Property, Building and Maintenance In conjunction with the Technical & Building Manager, venue maintenance team and ATG Property Services, track and log venue inspections, services and maintenance visits, and actions raised. To communicate with relevant contractors and ensure all visits are scheduled around other Theatre commitments and that all occur within the required intervals. Alongside the Head of Lighting & Sound, to take ownership of Tracking This digital compliance system actions as well as monthly workplace inspections. Working with the Technical & Building Manager, to manage and monitor the performance of outside contractors where appropriate, ensuring that all work is carried out to the highest possible standards and in line with Health & Safety requirements. This will include both regular servicing and maintenance contractors for the building & stage machinery, and those working on major capital projects. With the Technical Manager maintain prioritised lists of projects and requirements, both to be fulfilled in-house and for submission for inclusion in the Theatre's 5 year capital expenditure plans. Plan and execute certain in-house refurbishment and installation projects, within venue budget and staffing constraints. With the Technical & Building Manager, create, review and revise risk assessments, safe working practices, COSHH assessments and rescue plans on a regular basis Health and Safety Implement and comply with the companies Health & Safety Policy and Risk Management System, maintaining the safest possible environment for your colleagues, visiting companies and customers. Support in training for staff across the venue on H&S matters, including manual handling, as required. Ensure that any points raised through audits are actioned within the appropriate timescales. Assist the Technical & Building Manager in ensuring that productions provide CDM/risk assessment detail, specific to venue, in advance of their visit and that venue policies, including on hot works, are followed throughout their time on site. Staff Development, Training and Relationships Undertake training courses as required to meet the needs of the Theatre and for further self-development. Assist in the development of a skilled, cohesive, and motivated team by ensuring high standards of recruitment, communication, development and training. Recruit, train, appraise and manage your teams to ensure business and departmental objectives are achieved throughout the team. Develop a positive working relationship and continuously manage a healthy communication with trade union members of the technical team. Other Duties At times, and as the business requires, work at other ATG venues Undertake any such duties and training as may be considered reasonable Be a key holder for the building/buildings call out list in case of emergencies Your skills, qualities, and experience. We welcome transferable skills from other industries. If you can demonstrate many of the essential skills, qualities and experience we encourage you to apply. We are able to provide training where necessary. Essential Previous experience working at a senior level within a Technical Department in a large-scale theatre or similar. Proven hands-on Technical Theatre experience and knowledge. Experience in co-ordinating fit-ups Experience of counterweight flying systems. Entertainment rigging experience Experienced in the implementation of safe systems of work, and developing a safety culture, managing Health and Safety at Work in a theatre or similar context. Experienced in risk assessment writing and review. Production carpentry experience in a theatre environment. Manual Handling experience. Working At Height experience. Computer literate Desirable Familiarity with digital compliance systems. Recognised health and safety at work certification. Experience of delivering training Experience of scenic construction techniques Experience in production or project management. Stakeholder management - working with producers and clients. Large scale touring experience First Aid and/or Mental Health First Aid training. Experience with Office365 Experience in delivering staff training. About Us - Our values ATG Entertainment's values set the tone for how we work, how we treat one another, and the culture we continue to build across the UK and the wider organisation. THRIVE doing what we love (with passion and dynamism) CONNECT through every act (with collaboration and kindness) DARE to do different (with curiosity and courage) PERFORM at our best (with customer focus and ownership) Our Corporate Social Responsibility pillars Everyone at ATG Entertainment is expected to play their part in achieving our goals and upholding our Corporate Social Responsibility priorities: Inclusion: Committing to creating and upholding a positive, inclusive culture that nurtures potential and supports well-being. Sustainability: Playing your part in reducing our environmental impact and finding more sustainable ways of working. Next Generations: Encouraging the next generation in live entertainment by contributing to our outreach and training programmes, including mentoring students and trainees, and supporting our Creative Learning and Community Partnerships work. Our culture You'll help us uphold a positive culture around meeting our obligations, by having a positive attitude to health and safety, legal and insurance requirements and take care to understand our policies and procedures. We are all expected to participate actively in the life of the company, and opportunities will arise for you to collaborate with others across the business . click apply for full job details
Health and Safety Manager (Great Training)£40,000 - £60,000 + Progression + Great Training + Autonomy + 25 Days Holiday + PensionCommutable from Yate, Bristol, Thornbury, Chippenham, Bath, Portishead, Swindon, and surrounding areas Are you NEBOSH qualified (or equivalent) looking to progress into a Health and Safety Manager role while making your mark on a company, taking the lead on creating real change and improvements with a high level of autonomy, and get fantastic training to establish yourself as a go-to specialist within a growing organisation?On offer is the chance to start a role that you can make fully your own, with support to progress into a Health and Safety Manager position, with great training to make changes and improvements to generate a high standard of Health and Safety and make a real difference.This company are specialists building contractors who offer a range of services to commercial and industrial clients, such as facilities maintenance, roofing, refurbishment, and more. Due to accelerated growth they have a brand new role for someone to take ownership of the HSE function.On offer is an autonomous role, where you will be tasked with developing health and safety and quality processes, site auditing, resolving health and safety issues, ensuring compliance with UK HSE legislation and embedding a strong safety culture. The role will be split between 70% office based and 30% site based.This role would suit someone who holds a current NEBOSH certificate and has experience in a Health and Safety position. It would suit someone who wants to join an SME and is highly motivated to make meaningful changes and driven to progress their career. The Role: Monday - Friday, 40 hours Progress into a Health and Safety manager position Take ownership of the Health and safety function Managing risk, ensuring compliance, and driving continuous improvement in HSE performance Site auditing The Person: NEBOSH qualified or equivalent Health and safety experience Full UK Driver's licenseReference Number: BBBH275781To apply for this role or to be considered for further roles, please click "Apply Now" or contact Toby Causon at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Jun 24, 2026
Full time
Health and Safety Manager (Great Training)£40,000 - £60,000 + Progression + Great Training + Autonomy + 25 Days Holiday + PensionCommutable from Yate, Bristol, Thornbury, Chippenham, Bath, Portishead, Swindon, and surrounding areas Are you NEBOSH qualified (or equivalent) looking to progress into a Health and Safety Manager role while making your mark on a company, taking the lead on creating real change and improvements with a high level of autonomy, and get fantastic training to establish yourself as a go-to specialist within a growing organisation?On offer is the chance to start a role that you can make fully your own, with support to progress into a Health and Safety Manager position, with great training to make changes and improvements to generate a high standard of Health and Safety and make a real difference.This company are specialists building contractors who offer a range of services to commercial and industrial clients, such as facilities maintenance, roofing, refurbishment, and more. Due to accelerated growth they have a brand new role for someone to take ownership of the HSE function.On offer is an autonomous role, where you will be tasked with developing health and safety and quality processes, site auditing, resolving health and safety issues, ensuring compliance with UK HSE legislation and embedding a strong safety culture. The role will be split between 70% office based and 30% site based.This role would suit someone who holds a current NEBOSH certificate and has experience in a Health and Safety position. It would suit someone who wants to join an SME and is highly motivated to make meaningful changes and driven to progress their career. The Role: Monday - Friday, 40 hours Progress into a Health and Safety manager position Take ownership of the Health and safety function Managing risk, ensuring compliance, and driving continuous improvement in HSE performance Site auditing The Person: NEBOSH qualified or equivalent Health and safety experience Full UK Driver's licenseReference Number: BBBH275781To apply for this role or to be considered for further roles, please click "Apply Now" or contact Toby Causon at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
