7 jobs found

Do you have a passion for selling a 'high end' product? Is luxury travel your forte? An exciting opportunity has arisen for an experienced and enthusiastic Reservations Advisor with a passion for travel to join the Team of an ambitious owner-run luxury tour operator based in Cheshire. This luxury Tour Operator works closely with travel agents to design bespoke holidays and itineraries to some of the world's preeminent destinations. JOB DESCRIPTION: A suitably experienced candidate is required to join this busy travel team, selling worldwide destinations, via telephone. All of the enquiries will be for Worldwide destinations, with many of the enquiries / bookings being for multi-centres and luxury, high-spend travellers. Candidates living in Greater Manchester areas, South Manchester and Cheshire are in good locations, for this role. Responsibilities include: - Booking flights, accommodation and tailor-made itineraries, to worldwide destinations - Using your travel industry experience and solid destination / product knowledge to assist you in advising your clients on their options - Delivering excellent levels of customer service, maintaining the strong reputation of this travel company. - Using GDS, daily - Administrative duties relating to after sales - Developing effective relationships with Agents and Suppliers - Gaining and maintaining first-hand knowledge of the product range EXPERIENCE REQUIRED: This is an excellent position working for a busy, luxury travel company, requiring a suitably experienced individual. You will ideally have experience in luxury reservations, be sales focussed with a positive outlook and the ability to work well within a team. A proficient telephone manner and excellent attention to detail is key for this role, as well as the ability to work well under pressure. THE PACKAGE: In return an extremely competitive salary plus bonus. This is an exciting opportunity to work for this luxury company which offers a promise for progression. INTERESTED? For this Luxury Travel Consultant role, please click the link, call Gemma on or send your CV to

Job Purpose Portfolio are proud to represent our client in their search for a HR Administrator. Working for a market leading HR Consultancy firm, you will be working along side HR Consultants, preparing /gathering evidence and information from clients for ER Meetings. You will deliver telephone and written HR advice and support to clients, plan meetings and manage consultant diaries in a dynamic fast-paced setting. This is an excellent opportunity for a HR / CIPD Graduate looking to start their career in Human Resources, offering continued support and progression. If you have the relevant qualifications and are looking to kick start your HR career, please apply today! Job Overview We are looking for a motivated and enthusiastic team member who can combine professional HR advice and excellent detail-focused drafting skills with diary planning and management in which pace, teamwork and flexibility are key. Day-to-Day Responsibilities Communicate by telephone and email with clients about their requirements to hold formal meeting with employees with Face2Face consultant support, explaining their options and responsibilities. Review case files and draft on the client's behalf legally compliant and accurate invitation letters to disciplinary hearings, grievances, appeals, investigations and consultations. Manage consultant diaries as part of a small team, making appointments and maintaining a flexible approach to last minute changes. Work positively with consultants to effectively manage their time and client expectations. Create and maintain files, system logs and other administrative tasks. Work towards the team objective of obtaining repeat business. What you Bring to the Team Educated to degree level in HR, law or related business discipline, or with relevant experience in employment law or an employee relations-focussed HR role. Customer service experience. Excellent written and oral communication skills, delivering technical information and commercial advice as well as empathy to clients, and provide outstanding attention to detail. Strongly focussed on delivering an excellent client experience at all stages. A positive approach in a fast-moving, busy team environment. INDMANJ 51563LFR4 The Portfolio Group are acting on behalf of our client in recruiting for this position.

Sales Advisor Red Recruitment is hiring a Sales Advisor for our client a global leading business producing home-lifts and stair lifts You'll be responsible for keeping in touch with that customer and to close and agree the sale where possible. Benefits and Package for a Sales Advisor: Salary : 26,000 Hours: Mon-Fri 8.30pm - 6pm (Saturday 9am - 5pm) Contract Type: Permanent Location: Audenshaw (Manchester) 25 days annual leave plus bank holidays Opportunities for development Pension Scheme Key Responsibilities of a Sales Advisor: Build and maintain strong customer relationships, following up on quotations and guiding customers through the purchasing process. Maximise sales opportunities by closing stairlift and homelift sales through excellent customer service and product knowledge. Support customers via telephone, webchat and live video consultations, including online product demonstrations and advice. Act as the key link between Consultants and customers, recording appointment outcomes and coordinating follow-up actions. Maintain accurate customer records and use CRM systems to track interactions, understand customer needs and deliver tailored solutions. Key Skills and Experience of a Sales Advisor: Confident written and verbal communication skills with a friendly and positive approach An empathetic and caring approach to sales. You do not need professional sales experience but examples of times when you have dealt with personal situations or challenges and have got to a solution by influencing others will help A natural desire to help and a willingness to listen to customers in order to offer them the very best solution that the business can provide You must enjoy working in a team towards one purpose and goal and look forward to getting to know new people throughout this large organisation You must be happy to learn and to train in new skills. lift products are complex and some of the details are technical, you will be fully trained to understand these You must enjoy working to targets and be able to show that you have done so before in any setting; in work, studies or in social situations such as sports If you are interested in this position as a Sales Advisor and have the relevant skills and experience required, please apply now! Red Recruitment (Agency)

Job Title: Telesales & Customer Service AdvisorReports to: Office ManagerDepot: LWC Manchester Overview To complete a daily Out Bound Diary, building relationships with Customers, whilst work on retaining existing accounts, reporting technical faults on behalf of customers, up selling on certain products and introducing new lines. Taking a high volume of incoming calls which include customer complaints, queries, orders etc, contacting potential customers, order processing and arranging deliveries. Main Duties• To ensure high standards of customer services, taking and inputting orders efficiently and accurately. • Have the ability to convert Incoming calls to Planned Out-Bound calls.• To have a clear and personable telephone manner.• Take ownership of solving customer issues through pro-active customer service. • To promote the sale of LWC Drinks own brand products.• To retain strong relationships with account managers, helping them in acquiring new business and assisting with their administration needs. • Building relationships with weekly telesales customers, being a regular point of contact.• To promote from our promotional brochure and up sell specific drives.• Understanding the need to target specific Customers with products that are relevant to them.• Be responsible for certain administration duties within the office; confirmation, sorting the post, filing, processing orders etc. • Plan calls and target GAP's in supply using relevant systems.Knowledge and Experience:• Excellent Customer Service Skills.• Use of Microsoft Excel for spreadsheets and records.• Ability to use the trinity system.• Good teamwork skills.• Good communication and relationship building skills.• Good product knowledge.Additional Information:Monday - Friday ( 9am-5pm )3 weekends a monthLWC Drinks Ltd provides licensed establishments with all their bar and sundry supplies. However we are more than just a distributor, becoming the fastest growing privately owned drinks company in Britain, placing 24th in the Sunday Times PWC Profit Track 100. Our aim is to provide the best customer service in the industry, employing over 1,800 people, at 18 depots across the UK, with a Support Centre and Hub Distribution Centre based in Manchester.

Customer Service Advisor (Contract) Duration: 12 Months (Possibility for extension) Location: Manchester/Hybrid (4 days per week on site) Rate: A highly competitive salary is available for suitable candidates Role Profile Are you ready to take your career to the next level in the dynamic world of investment banking? We are seeking a dedicated Customer Service Advisor to join our team. This is an exciting opportunity for individuals who thrive in fast-paced environments and are passionate about providing exceptional service. Key Responsibilities: Serve as the primary point of contact for shareholder inquiries through phone, email, web chat, and written correspondence. While the role is predominantly phone-based, you'll also engage in independent case investigations. Deliver high-quality service consistently, managing client conversations with confidence while meeting challenging productivity and quality targets. Execute telephone trades accurately and efficiently, adhering strictly to client instructions, regulatory requirements, and established procedures. Address both straightforward and complex shareholder queries, providing clear and confident technical support while taking ownership of issues until resolved. Investigate discrepancies and errors on shareholder accounts and statements, applying sound judgment, attention to detail, and structured problem-solving techniques. Drive first-contact resolution wherever possible, escalating only when necessary and retaining ownership until full closure. Proactively manage daily open cases to ensure timely follow-up, accurate outcomes, and a strong client experience. Take full accountability for the quality, accuracy, and completion of all work, with performance measured against productivity, quality, and client outcomes. Operate effectively across multiple management companies, adapting quickly to different processes, products, and service expectations. Demonstrate a continuous improvement mindset by identifying opportunities to enhance service delivery, efficiency, and client experience. Skills & Experience: Proven experience in a client service or contact centre environment is essential. Comfortable operating in a performance-driven, regulated environment with clear standards and expectations. Ability to work independently, manage workload under pressure, and make informed decisions. Strong written and verbal communication skills across multiple channels. Educated to secondary school level with equivalent experience. Candidates will need to show evidence of the above in their CV in order to be considered. If you feel you have the skills and experience and want to hear more about this role 'apply now' to declare your interest in this opportunity with our client. Your application will be observed by our dedicated team. We will respond to all successful applicants ASAP however, please be advised that we will always look to contact you further from this time should we need further applicants or if other opportunities arise relevant to your skillset. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

Customer Service Advisor Salary: 13.45 per hour (Living Wage Employer) Location: Capgemini, Manchester Hours: 35 hours per week, Monday to Friday, between 7am - 6pm Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini. In this role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. What you'll do Respond to customer requests via telephone, email, and web chat Log all requests using the appropriate call logging software Resolve issues or provide advice and guidance where possible over the phone Assign calls to the relevant support teams when needed Action Back Office requests when required Advise customers and support teams on known problems/workarounds Keep customers updated on the progress of their request or incident Contribute to team success by meeting agreed personal targets Previous customer service experience is an advantage. IT knowledge is desirable, but full training will be provided to help you succeed. What you'll bring Excellent communication skills, both verbal and written A genuine passion for delivering great customer service Willingness to learn and adapt Ability to work independently and as part of a team Strong problem-solving skills Confidence working under pressure If you're looking for a steppingstone into a career in technology, this could be your next move. Interested? Apply today! If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.

Collections Advisor Manchester - City Centre- Hybrid working (2 days at home) Salary: 30,000 DOE + 10% Bonus per year Working Hours: Monday - Friday 9am - 6.00pm (1 hour lunch), one Saturday in every 3/4 from 9am - 1pm (37.5 hours per week) ( You will work a shorter week when you work the Saturday shift) Start Date: February 2026 About Us: There mission is to be the UK's simplest way to find and finance a great value used car. They aim to put car buyers back in control and make the car buying experience as simple, straightforward, and joyful as possible. You will support customers with outstanding payments, helping them manage missed payments. You will need exceptional communication and empathy skills to build relationships and provide the right outcomes for our customers. If you are passionate, driven, and committed to providing a first-class customer experience, we'd love to hear from you. Responsibilities: Handling telephone queries from customers experiencing financial difficulties Finding suitable payment solutions for missed payments Setting up payment plans and collaborating with specialist teams Showing compassion and understanding towards customers in vulnerable circumstances Recording conversations and administrative actions in relevant systems Reviewing processes for potential automation or enhancement Identifying and raising any risks with your line manager Ideal Candidate: Previous experience in a Collections/Recoveries/Payment support role in FCA Environment would be advantageous however will look at candidates with a strong background in customer service Excellent communication and listening skills, both verbal and written Strong knowledge of financial principles and ways to support customers Desire to help customers improve their financial health Ability to proactively manage and prioritize caseload in line with KPIs Perks: 25 days holiday (rising to 28 after 3 years' service) plus bank holidays Private Medical via Vitality, with reward schemes for you and your family Health cash plan via Health Shield for employees and children (dental, optical, etc.) Pension - 5% company contribution Free breakfast, drinks, and fruit in the office Employee discounts for major shops 1 day volunteer day per year Mental health care - 6 free counselling sessions via EAP Paid sick leave - enhanced company sick pa Enhanced family leave for primary and secondary caregivers Please apply with your most up to date CV to discuss the role further you must be able to pass a full Credit check and criminal background check! Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.