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Job Purpose We are seeking an experienced Planner to support the successful delivery of a major hospital upgrade and rebuild project in West Yorkshire on a 3 day a week basis. The role will be responsible for developing, maintaining, and monitoring detailed project programmes throughout all phases of the works, ensuring that project objectives, milestones, and client requirements are achieved. The successful candidate will possess strong planning and scheduling expertise, with proven experience using ASTRA Powerproject within large-scale construction projects, ideally within healthcare, public sector, or complex live operational environments. Key Responsibilities Develop, maintain, and update detailed project programmes using ASTRA Powerproject. Produce baseline programmes, target programmes, short-term look-ahead schedules, and progress updates. Monitor project progress against programme milestones and identify potential delays, risks, and opportunities. Work closely with project managers, site teams, subcontractors, consultants, and client representatives to gather progress information and programme data. Analyse critical paths and advise project teams on mitigation and recovery strategies where required. Prepare weekly and monthly programme reports, dashboards, and progress presentations for internal and client-facing meetings. Support the preparation and assessment of extension of time submissions, change management processes, and programme impact assessments. Coordinate planning activities across multiple workstreams including demolition, refurbishment, new build, MEP installations, commissioning, and handover phases. Ensure programme compliance with contractual requirements and project delivery strategies. Assist in resource and logistics planning to support efficient project execution. Participate in planning workshops, risk reviews, and progress meetings with stakeholders.

Salary: £49,931 Contract Type: Permanent Closing date: 26/07/26 Interview date: w/c 03/08/26 About CARE CARE International is a global humanitarian organisation leading the fight to end poverty in the world's most challenging situations. Women and girls are at the centre of our work, because we cannot overcome poverty and inequality until all people have equal rights and opportunities. We know that when a crisis erupts, women are often the first to pick up the pieces, so we work alongside women, so they have the power to make change where it's needed most. Founded in 1945, CARE currently works in over 100 countries and last year alone reached 53.4 million people through nearly 1,500 projects. Why work for CARE International UK? This is an exciting opportunity to take a lead role in shaping and securing CARE International UK's cloud and enterprise infrastructure. As Lead Cloud Systems Administrator, you will help drive infrastructure modernisation, automation and operational excellence across a complex technology environment, ensuring our systems are resilient, secure and scalable. The role offers the chance to lead technical initiatives, influence strategic IT improvements and support the digital capability that enables CARE's mission-critical work. About you You will be an experienced cloud infrastructure or lead systems administrator with strong hands-on expertise across Microsoft Azure, Microsoft 365, Windows Server and hybrid environments. We are looking for someone with excellent troubleshooting, automation and security skills, including experience with Entra ID, Intune, networking, backup and disaster recovery, and PowerShell scripting. You will also bring strong leadership, communication and stakeholder management skills, with the ability to mentor others and manage competing priorities. Relevant certifications such as Azure Administrator, Azure Solutions Architect, AWS SysOps, Security+ or ITIL would be advantageous. About the role The Lead Cloud Systems Administrator is responsible for leading the management, optimisation and security of CARE International UK's cloud infrastructure and enterprise systems. The role focuses on maintaining highly available and secure platforms, supporting infrastructure transformation and cloud migration activity, and ensuring effective administration of core services including Azure, Microsoft 365, Windows and Linux servers, identity services, networking, backup and disaster recovery. The postholder will work closely with the IT Manager, wider IT team and key stakeholders across the organisation, while also supporting projects, change management and technical planning. The role requires strong technical knowledge across cloud platforms, systems administration, security and infrastructure support, alongside excellent analytical and problem-solving ability. You will need to be confident managing complex environments, improving performance through automation and standardisation, and responding effectively to incidents and vulnerabilities. Success in the role will also depend on your ability to communicate clearly, lead troubleshooting, mentor junior colleagues and take a proactive, security-first approach to continuous improvement. Right to Work in the UK All applicants must have the legal right to work in the United Kingdom at the time of appointment. Proof of right to work will be required as part of the recruitment process. For more information, please visit the UK Government's guidance on right to work. Where you do not have current right to work in the UK, then this will be discussed with you as part of the recruitment process. Please note that not all roles are eligible for sponsorship and further information (should you require sponsorship to work in the UK) on eligibility can be found here. Safeguarding CARE International UK has a zero-tolerance approach to any abuse to, sexual harassment of or exploitation of, a vulnerable adult or child by any of our staff, representatives or partners. CARE International UK expects all staff to share this commitment through our Safeguarding Policy (link here) and our Code of Conduct (link here). They are responsible for ensuring they understand and work within the remit of these policies throughout their time at CARE International UK. Safeguarding our beneficiaries is our top priority in everything we do, including recruitment. All offers of employment at CARE International UK are subject to: Satisfactory references. CARE International UK participates in the Inter Agency Misconduct Disclosure Scheme (link here). In line with this Scheme, we will request information from successful applicants' previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. Appropriate criminal record checks (including a Bridger check, link here). By submitting an application, the applicant confirms his/her understanding of these recruitment procedures. Equality and Diversity We are committed to Equality and value Diversity. We are a Disability Confident Employer and particularly welcome applications from disabled people. We guarantee interviews to disabled applicants who meet the essential criteria for the role (see person specification). If you require the candidate brief or need to submit your application in an alternative format, because of a disability, please do get in touch by sending an email to our HR team. We are committed to building a diverse and inclusive workplace where everyone feels valued and respected. We particularly welcome applications from people of underrepresented backgrounds, including those from Black, Asian and other ethnic minority communities, and individuals who identify as LGBTQ+.

The Woodland Trust is looking for a Permanent Head of Campaigning and Programmes to lead our work mobilising public support for our vision of a world where woods and trees thrive for people and nature. The Role: • The Head of Programmes and Campaigning leads our UK-wide campaigning activity and several strategic delivery programmes including, but not restricted to, o Trees For All, o Woods Under Threat and o Free Trees for Schools and Communities. • The post holder will manage the teams delivering these campaigns and programmes and is responsible for achieving ambitious targets to mobilise both new and existing supporters and deliver strategic programme objectives. • As a Senior Leader, the role will contribute to the development and implementation of the Trust's strategy, supporting the success of the Trust and its objectives. • The post holder will work closely and collaboratively at all levels within the Trust to achieve this. • This is a hybrid position with a mix of home working, and from our head office in Grantham, Lincolnshire. Head office attendance would be required between 6 and 8 times per year. Occasional travel to other offices and remote locations as well as overnight stays may also be required. • This is a permanent, full time position. The Candidate: • Passionate about nature recovery, climate action, and equitable access to trees and green spaces, with a strong commitment to the charity's mission, values, and ethical principles. • A sound understanding of campaigning and supporter mobilisation processes and of the role of campaigning as part of broader integrated influencing strategies and tactics. • An experienced, competent and empathetic senior leader with a proven ability to inspire and develop a growing team. • A proven organised, systematic approach to project and programme management with the ability to demonstrate working collaboratively across different teams to achieve successful outcomes. • A skilled and experienced relationship builder, with the proven ability to build, develop and influence a range of audiences and represent the Woodland Trust at a senior level internally and externally. • Experience identifying, developing and leading campaigns, including partnership campaigns, ideally within the voluntary sector. • Highly developed influencer with demonstrable experience of effective collaboration with stakeholders at a variety of levels within a complex organisations. Benefits and Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer: • Enhanced Employer Pension • Life Assurance • Flexible & Hybrid Working Options • Generous Annual Leave - 25 Days Plus Bank Holidays (pro rata'd for part-time) • Buy and Sell Holiday Scheme • Enhanced Parental Pay • Employee Assistance Programme About Us: The Woodland Trust is the UK's largest woodland conservation charity. We want to see a world where trees and woods thrive for people and nature. The Trust engages and inspires people to make their difference tackling the nature and climate crisis helping protect, restore and create our vital woods and trees. Our Commitment to Diversity and Inclusion: To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees. People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply. Please contact us to discuss any additional support or adjustments you may need to complete your application. Application Advice: For fairness we keep our candidates' personal details hidden from the hiring managers, and we do not ask for your CV at application. Make sure that you answer the Application Questions to show your relevant skills and passion for the role. Even if you don't meet every requirement of the role, we would encourage you to apply. Acceptable Use - Artificial Intelligence (AI): We understand that candidates may choose to use AI tools to support their job applications-for example, to help structure or edit written responses. We welcome the use of AI in this way, particularly where it helps improve accessibility, such as for neurodivergent applicants. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools. Apply Now: If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete. Interviews will take place across 2 stages: 1st Stage - Wednesday 2nd September, MsTeams, Interview 2nd Stage - Friday 18th September, location TBC, stakeholder session + Q&A

About Working Well Trust Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment. We are now recruiting IPS Employment Advisors to join our IPS service to join our Kingston & Sutton team . This is a full-time, permanent role working 35 hours per week, following the principles of the IPS model to support people into paid employment. What you'll be doing If you were working with us, your days would be varied and people-centred. You would manage a caseload of clients with mental health support needs, people experiencing homelessness, and people with offending histories, offering one-to-one support to help them secure and sustain employment that matches their preferences. You would provide person-centred guidance using the IPS approach (training is provided), helping clients build confidence, prepare for work, and navigate challenges that may arise. A key part of the role involves engaging employers, promoting the value of our service, and identifying suitable job opportunities. You would work closely with NHS clinical teams, contributing to an integrated approach to recovery through employment. This includes attending team meetings, coordinating support, and maintaining clear, client-led communication. The role also involves working to agreed targets while maintaining a high-quality, supportive service. What you'll need You do not need previous employment support experience. What matters most is that you bring: A genuine desire to support people with mental health support needs and/or learning disabilities to achieve their employment goals. Motivation to help people from all backgrounds move into meaningful work. Confidence speaking with a wide range of people, from clients to employers. Strong organisation skills, with the ability to multitask and manage your workload. Willingness to learn the IPS model and become confident approaching employers. We welcome applications from people with lived experience of mental health, personally or through a close contact. What we offer 30 days annual leave plus public holidays (FTE) Paid company closed days at the end of the year (FTE) Flexible, paid Wellbeing Hour every fortnight (FTE) 6% employer pension contribution Working Well Trust is an equal opportunities employer and Confident about Disabilities. What's next Before you apply, please note the following: We actively recruit and carefully review all applications. Due to rapid service expansion, we have onboarded 20 external hires in the last six months. To ensure we can best support the people and communities we serve, we progress applications only where candidates provide meaningful answers to the screening questions. Career development is real here : in the past year, 10 colleagues have progressed internally into Senior roles, Project Lead, Team Lead, and Operations Manager positions. We value ambition and celebrate progression. If you are ready to help us build a service that supports people into meaningful work, click Apply to submit your CV and answer the screening questions. Telephone and final interviews will be confirmed. Previous applicants who have already been assessed through the interview process for this Connect to Work role will not be reconsidered at this stage. Start your application today and take the next step in a rewarding career.

IT Analyst Garelochhead, Helensburgh Are you an IT professional with experience supporting users across a range of technical abilities? Do you enjoy troubleshooting issues and improving IT systems in a hands-on environment? Would you like a role where you can develop your infrastructure skills while contributing to a secure and resilient IT function? What's in it for you? 30,000 basic salary 30 days holiday plus bank holidays Option to buy or sell up to 5 additional days of annual leave Pension scheme with up to 15% employer contribution (7% employee contribution) Hybrid working pattern - Monday to Thursday on site, Friday working from home Opportunity to work across a varied, multi-site organisation supporting around 300 users What will you be doing? Providing day-to-day support for the organisation's IT infrastructure and end users Resolving and escalating technical issues in a timely manner Monitoring systems to ensure security measures remain effective against cyber threats Supporting the administration and maintenance of business systems and IT services Managing the ordering, configuration and deployment of end-user hardware Liaising with third-party software, hardware and support providers Maintaining technical documentation, records and recovery procedures Supporting IT projects, including coordinating implementations when required Assisting with backup management and system recovery planning Identifying and resolving potential compatibility issues across the IT environment Ensuring IT policies and change management processes are followed Where you'll be doing it You'll be joining a well-established organisation operating critical infrastructure across multiple sites throughout the UK. Working from a site close to Faslane, you'll become part of a small, friendly IT team focused on delivering reliable, secure and fit-for-purpose technology services that support the wider business. What you'll need Relevant IT qualification or demonstrable experience within an IT support or infrastructure environment Typically 1-2 years' experience in a technical IT role such as 1st/2nd Line Support, Desktop Support or Junior Systems Administration Experience supporting users with varying levels of technical knowledge Good understanding of Windows Operating Systems and Microsoft 365 applications Experience performing basic Active Directory tasks, including user creation, password resets and group membership management Knowledge of basic networking concepts, including DNS, DHCP and IP addressing Experience configuring and troubleshooting laptops and desktop devices Ability to create and maintain clear documentation and accurate records Understanding of Microsoft 365 and Azure cloud services, with a willingness to expand your knowledge Willingness to learn and support technologies including SharePoint Online, Intune/Endpoint Manager and Group Policy Comfortable working with third-party support providers Full UK driving licence, with flexibility to travel occasionally to other UK sites including overnight stays when required Ability to commute to Garelochhead within approximately 45 minutes to one hour We appreciate your CV may not be up to date. No problem, just apply and we can deal with that later. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Russell Taylor will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.

Join our team as a Telesales Case Manager enjoy a competitive £30k salary, career growth opportunities, and a supportive, professional working environment. Telesales Case Manager London, EC1N 8EH Full time, permanent £30,000 per annum Please Note: Applicants must be authorised to work in the UK Fraser & Fraser is a well-established, forward-thinking professional services firm with a proud history of delivering exceptional results. Specialising in probate genealogy and asset recovery, we combine expert knowledge, cutting-edge technology, and a collaborative approach to ensure the highest level of service. Our dedicated team works closely with clients across the UK and internationally, delivering solutions with integrity, precision, and care. The Role We are seeking a motivated and results-driven Telesales Case Manager to join our team. You will play a key role in engaging potential clients, managing cases from initial contact through to resolution, and ensuring every interaction reflects our high standards. Key Responsibilities: Make outbound calls to potential clients to introduce our services Manage assigned cases, from first enquiry to completion Maintain accurate and up-to-date case records Build strong client relationships through professional communication Liaise with solicitors, beneficiaries, and other stakeholders Meet and exceed agreed sales and performance targets Follow company processes and compliance guidelines Benefits Central London location Competitive salary package Company pension scheme Cycle to work scheme Sick pay Company events and training opportunities Supportive, collaborative workplace culture Opportunity to work on a high-impact project Professional development opportunities The Ideal Candidate You will be a confident communicator with excellent organisational skills, able to manage multiple cases while building positive client relationships. About you: Has previous telesales, case management, or account management experience Our current database is SAP, experience with this platform would be beneficial Thrives in a target-driven environment Possesses excellent verbal and written communication skills Is confident using CRM systems and Microsoft Office Has a proactive and solution-focused approach Can work independently and as part of a team If you re ready to take on a challenging yet rewarding role with a company that makes a real difference, we d love to hear from you. How to apply for the role: If you have the skills and experience required for this position, click apply today and check your inbox for an email providing more information on how to complete your application and provide any other supporting documents. You must be authorised to work in the UK. No agencies please. Other suitable skills and experience include Case Handler, Customer Account Manager, Inside Sales Executive, Probate Case Manager, Business Development Executive, Client Relationship Manager, Heir Hunter, Legal Case Coordinator, Sales Consultant, Estate Administrator.

The Adult Content Account Manager will oversee client accounts within the media and agency industry, ensuring smooth operations and optimal performance. This role requires a proactive approach to managing relationships and delivering tailored solutions. Client Details Our client is a mid-sized organisation operating within the media and agency industry, offering specialised services to a global clientele. They are committed to delivering innovative solutions and maintaining high standards of client satisfaction. Description Creator Relationship Management Own and manage relationships with a portfolio of creators, serving as their primary point of contact. Build trusted, long-term partnerships through proactive communication Lead creator onboarding/offboarding, ensuring a smooth transition into/out of the agency services. Conduct regular calls and check-ins with creators to understand goals, challenges, and opportunities for growth. Act as the voice of creators internally, advocating for their needs across operations, sales, marketing, and leadership teams. Manage and own the creator WhatsApp groups, using the four D's matrix to do, delete, delegate or delay Retention & Churn Management Own creator retention targets and proactively identify churn risks before they escalate. Develop and execute retention strategies to improve creator lifetime value and engagement. Monitor creator health metrics, engagement signals, satisfaction scores, and revenue trends to identify at-risk the creator leaving. Work with the team to implement structured recovery plans for dissatisfied or disengaged creators. Analyse churn drivers and present recommendations to leadership on reducing attrition. Revenue Growth & Upselling Drive revenue growth across the creator portfolio through upselling and cross-selling agency services. Identify opportunities to expand creator adoption of additional products, services, and monetisation channels. Partner with paywall and marketing teams to maximise creator lifetime value. Creator Success Operations Ensure the creators are sent weekly to do lists based on the delivery teams requirements for content. Follow up with the creators to ensure content creation scores are improving. Establish and maintain scalable creator success processes, playbooks, and communication frameworks. Develop creator grouping strategies to ensure appropriate service levels across different creator tiers. Create and optimise workflows for onboarding, retention, escalation management, and creator engagement. Ensure CRM and creator records are consistently maintained and up to date. Ensure that the delivery teams are completing their asana tasks based on the creators requests within a timely manor. Performance & Analytics Track and report on key creator success metrics including: Churn rate Creator retention rate Net Revenue Retention (NRR) Expansion revenue Creator Lifetime Value (LTV) CSAT NPS Creator engagement scores Creator content production Produce regular performance reports and insights for leadership. Use data to identify trends, opportunities, and operational improvements. Escalation & Issue Resolution Manage complex creator issues and escalations with professionalism and urgency. Resolve disputes, concerns, and service-related challenges while protecting long-term creator relationships. Coordinate resources to ensure timely issue resolution. Maintain high standards of creator communication during periods of change or challenge. Profile The Successful Applicant Required Skills & Experience 2+ years' experience in Customer Success, Account Management, Creator Management, Talent Management or a similar client-facing role. Proven experience managing a large portfolio of clients or creators while maintaining strong relationships and high levels of satisfaction. Demonstrable experience improving client retention, reducing churn and driving account growth. Strong commercial mindset with experience identifying upsell and cross-sell opportunities. Excellent communication and relationship-building skills, with confidence leading calls and managing challenging conversations. Experience tracking and reporting on performance metrics such as retention, churn, CSAT, NPS, engagement and revenue. Highly organised with the ability to prioritise workloads and manage multiple stakeholders simultaneously. Experience using CRM systems and project management tools such as Asana, (url removed) or similar platforms. Strong problem-solving skills with the ability to proactively identify issues and implement solutions. Comfortable working in a fast-paced, high-growth environment with a high level of autonomy and ownership. Job Offer Comprehensive benefits package tailored to support employees' well-being. Opportunities for professional growth within the media and agency industry. An inclusive and supportive company culture that values individual contributions. If you are ready to take on the challenge of becoming an Adult Content Account Manager, apply today to join a forward-thinking team in an exciting industry.

The Role We are looking for someone who is passionate about driving performance and optimization within the Yield Management Team by managing a designated portfolio of high-impact activities including Data Analytics & Reporting and Surcharge, Tariff & Commercial Management etc. As a senior member of the team, you will be expected to lead complex projects, mentor the wider team, and assume operational leadership and decision-making responsibilities in the absence of the line manager and where required. At ONE, you'll find more than just a job-you'll be part of a diverse, inclusive culture that celebrates what makes you unique. We believe in empowering our teams, which is why you will be enjoying a hybrid work model and a strong work-life balance in the process. Ready to make an impact with us? Apply today to take the next step in your career! Your primary responsibilities will include: Leadership, Strategy & Projects Strategic Development & Projects: Partner with the Yield Management Managers to develop business concepts and manage global/regional projects, ensuring European (EUA) requirements are met. Operational Leadership: Make independent business decisions within your expertise, provide team mentorship to ensure reporting continuity, and offer yield-improvement advice to wider EUA departments. Ad Hoc Studies: Manage data management projects and specialized studies for European business concepts. Data Analytics & Automation: Maintain digital tools, drive reporting automation to minimize manual work, and deliver user training. KPI Governance: Establish regional targets aligned with global Ocean Network Express (Europe) Limited (ONE) standards and Global Head Quarter (GHQ) policies. Tariff & Policy Execution: Execute multi-Trade commercial policies and manage EUA surcharges and Detention/Demurrage (DMT) tariffs to ensure cost recovery, competitiveness, and regulatory compliance. Cross-Functional Alignment: Collaborate with general teams to analyze revenue impact, maximize yield, and align regional strategies. Measurements (Key Performance Indicators) Project & Continuity: Timely delivery of Digital Yield Management projects and effective team coordination during the Manager's absence. Reporting & Governance: Continuous scaling and optimization of automated BI tools Commercial Optimization: Accurate, compliant maintenance of Tariffs, Surcharges, and DMT in line with GHQ policy. Stakeholder Engagement: Strong, ongoing collaboration and working relationships with Trade, AGM, and IOP teams The Requirements Essential Industry Knowledge: Deep understanding of Shipping, Marketing/Trade dynamics, Pricing, and Yield Management. Analytical & Technical Skills: Strong problem-solving abilities backed by expertise in Data Management, SQL, and BI tools, alongside experience in Tariff construction and Surcharge regulation. Communication & Experience: Proven experience in a senior analytical/commercial shipping role with excellent stakeholder negotiation skills. Competencies Business Awareness & Decision Making: Aligns yield decisions with strategy and makes sound judgments independently. Data Literacy & Innovation: Translates complex data into actionable insights and proactively drives process automation or policy improvements. Organization & Collaboration: Manages competing project deadlines while collaborating across teams to ensure mutual success. The Benefits Paid annual leave of 25 days per annum plus UK bank and public holidays. Hybrid working arrangement. Membership of the Company's Group Personal Pension Plan. Performance Related Pay a pay award and discretionary annual bonus linked directly to their performance in addition to annual review. Permanent Health Insurance. Death in Service. Private Medical Cover (BUPA) after two years' service. Employee Assistance Programme, with free independent confidential support and virtual GP services. An interest free annual travel season ticket loan. Family leave policies enhanced above statutory. Enhanced company sick pay policy. Medical health check. Annual eye test and contribution towards glasses for VDU prescriptions. Online employee discount platform. Application The closing date for this vacancy is 8th July 2026 but if a significant number of applications are received, it will close earlier. Applicants must have a permanent right to live and work in the UK

Role Purpose The IT Manager will be responsible for the overall management, security, resilience, and continuous development of the organisation s IT infrastructure, core business systems, and digital learning technologies. The postholder will ensure that technology services are reliable, secure, cost-effective, and aligned with organisational objectives, while supporting staff, learners, and stakeholders to make effective use of digital tools. Key Responsibilities Lead the management, maintenance, and improvement of IT infrastructure, including networks, servers, cloud services, connectivity, devices, telephony, and storage. Ensure all IT systems are secure, reliable, available, and appropriately supported across the organisation. Oversee core business systems, ensuring they meet operational requirements and support effective decision-making. Manage digital learning platforms and technologies, ensuring they are fit for purpose, accessible, and effectively integrated into teaching, learning, and organisational delivery. Develop and implement IT policies, procedures, standards, and documentation in line with best practice and organisational needs. Lead on cybersecurity, data protection, access control, patch management, backups, disaster recovery, and business continuity planning. Monitor system performance, identify risks or service issues, and implement improvements to strengthen resilience and user experience. Manage IT projects, upgrades, migrations, procurement, and system implementations from planning through to delivery. Provide leadership, guidance, and support to IT staff, external providers, and system users. Manage supplier relationships, contracts, licences, service level agreements, and third-party support arrangements. Prepare and manage IT budgets, ensuring value for money and effective use of resources. Work with senior leaders and departmental managers to identify current and future technology requirements. Promote a culture of digital innovation, continuous improvement, and safe, effective use of technology. Person Specification Proven experience managing IT infrastructure, systems, networks, and business applications in a complex organisation. Strong understanding of cybersecurity principles, risk management, backup, disaster recovery, and business continuity. Experience managing cloud services, Microsoft 365, identity and access management, endpoint devices, and collaboration tools. Experience supporting or managing digital learning platforms, learning management systems, or education technology solutions. Ability to lead IT projects, manage change, and deliver improvements on time and within budget. Strong troubleshooting, analytical, and problem-solving skills. Excellent communication skills, with the ability to explain technical matters clearly to non-technical users. Experience managing suppliers, contracts, licences, and service level agreements. Ability to prioritise competing demands and deliver a responsive, customer-focused IT service. Good understanding of data protection, information governance, and relevant legal or regulatory requirements.

Role Purpose The IT Manager will be responsible for the overall management, security, resilience, and continuous development of the organisation s IT infrastructure, core business systems, and digital learning technologies. The postholder will ensure that technology services are reliable, secure, cost-effective, and aligned with organisational objectives, while supporting staff, learners, and stakeholders to make effective use of digital tools. Key Responsibilities Lead the management, maintenance, and improvement of IT infrastructure, including networks, servers, cloud services, connectivity, devices, telephony, and storage. Ensure all IT systems are secure, reliable, available, and appropriately supported across the organisation. Oversee core business systems, ensuring they meet operational requirements and support effective decision-making. Manage digital learning platforms and technologies, ensuring they are fit for purpose, accessible, and effectively integrated into teaching, learning, and organisational delivery. Develop and implement IT policies, procedures, standards, and documentation in line with best practice and organisational needs. Lead on cybersecurity, data protection, access control, patch management, backups, disaster recovery, and business continuity planning. Monitor system performance, identify risks or service issues, and implement improvements to strengthen resilience and user experience. Manage IT projects, upgrades, migrations, procurement, and system implementations from planning through to delivery. Provide leadership, guidance, and support to IT staff, external providers, and system users. Manage supplier relationships, contracts, licences, service level agreements, and third-party support arrangements. Prepare and manage IT budgets, ensuring value for money and effective use of resources. Work with senior leaders and departmental managers to identify current and future technology requirements. Promote a culture of digital innovation, continuous improvement, and safe, effective use of technology. Person Specification Proven experience managing IT infrastructure, systems, networks, and business applications in a complex organisation. Strong understanding of cybersecurity principles, risk management, backup, disaster recovery, and business continuity. Experience managing cloud services, Microsoft 365, identity and access management, endpoint devices, and collaboration tools. Experience supporting or managing digital learning platforms, learning management systems, or education technology solutions. Ability to lead IT projects, manage change, and deliver improvements on time and within budget. Strong troubleshooting, analytical, and problem-solving skills. Excellent communication skills, with the ability to explain technical matters clearly to non-technical users. Experience managing suppliers, contracts, licences, and service level agreements. Ability to prioritise competing demands and deliver a responsive, customer-focused IT service. Good understanding of data protection, information governance, and relevant legal or regulatory requirements.

Interim Health & Safety Compliance Project Manager Duration: 4 Months Daily rate: Competitive (Outside IR35) Location: Cornwall and Isles of Scilly (Hybrid with onsite presence) This critical interim position, with a large educational trust, involves overseeing health and safety compliance across multiple sites within Cornwall. You will lead a comprehensive review of existing safety records, develop risk registers, and ensure adherence to statutory and regulatory requirements. This project will also support incident investigations, implement mitigation strategies, and coordinate with contractors and specialist advisers. Key responsibilities include: Conducting a baseline review of health and safety compliance across Trust sites. Managing high-risk issues and ensuring corrective actions are completed effectively. Overseeing statutory safety requirements such as fire safety, asbestos, water hygiene, electrical safety, and gas safety. Producing regular operational updates, executive reports, and regulatory briefing documents. Supporting audits, regulatory interactions, and maintaining critical compliance records. The successful candidate will have: Extensive experience managing multi-site health and safety compliance programmes. Strong understanding of UK health and safety legislation and standards in regulated sectors like education or local government. Proven ability to lead compliance recovery, risk assessments, and governance reporting. Relevant qualifications such as NEBOSH Diploma or equivalent, or chartered IOSH membership. Take this opportunity to influence health and safety standards at a vital educational organisation with meaningful, long-term impact. For further information and to apply, please contact: (phone number removed) Irwin and Colton are a specialist Health and Safety recruitment company, based in the Southeast of England. We recruit across the UK for all roles in the health and safety industry from Health and Safety Manager, Health and Safety Director through to Health and Safety Advisor positions. Irwin and Colton Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&Cs, Privacy Policy and Disclaimers which can be found at our website (url removed). Irwin and Colton is committed to diversity, equity and inclusion; please let us know if we can do anything to make the process more accessible to you.

Job Title: Head of Customer Experience Salary : £70,000 per annum Hours: Permanent, Full Time (Monday - Friday) - Flexible start/ finish times Our client is a highly successful and growing business where customer experience is at the heart of everything they do. With a significant volume of customer interactions taking place every week and an outstanding reputation built on customer satisfaction, they are now seeking an experienced and hands on Head of Customer Experience to lead and develop their customer function. This is a senior leadership role focused on ensuring customers receive an exceptional experience throughout their journey, particularly when issues arise. The successful candidate will take ownership of the customer experience strategy, complaints management function and service improvement initiatives, ensuring customer feedback drives positive change across the business. Reporting directly to the Directors, you will work closely with the Head of Operations and wider leadership team to continuously improve customer outcomes, order processing, product delivery and overall service performance. This is an excellent opportunity for a commercially minded and customer focused leader who enjoys solving problems, improving processes and driving meaningful change. As Head of Customer Experience you will: Provide strategic leadership across the customer operation, ensuring service excellence remains central to business performance. Lead, mentor and develop management teams, creating a culture of accountability, ownership and continuous improvement. Drive operational performance through effective KPI management, resource planning and performance analysis. Take ownership of the complaints and escalations process, ensuring issues are resolved effectively whilst protecting and enhancing the company's reputation. Use customer feedback, operational data and performance trends to identify opportunities for improvement and implement meaningful change. Take ownership of customer experience across all service channels, ensuring consistently high standards are delivered. Review and optimise processes, systems and workflows to improve efficiency, productivity and customer outcomes. Work collaboratively with the Head of Operations to ensure smooth order processing, product delivery and overall customer satisfaction. Develop robust reporting frameworks that provide meaningful insight into operational performance and customer behaviour. Lead service improvement and transformation projects that support business growth and scalability. Utilise technology, automation and AI driven solutions to improve processes, reporting and customer outcomes. Drive improvements in customer satisfaction, service quality, operational efficiency and employee engagement. Ensure managers and teams are fully supported, developed and equipped to perform at the highest level. Create an environment where customer excellence and employee development go hand in hand. Skills & Experience expected: Proven experience in a senior customer experience, customer care, complaints management or customer service leadership role. Strong background managing customer complaints, escalations and service recovery within a high volume environment. Experience leading and developing managers and multi layered teams. Demonstrable success in driving customer experience improvements and implementing service enhancement initiatives. Hands on leadership style with the ability to react quickly and effectively when required. Strong analytical skills with the ability to interpret customer feedback, operational data and performance trends. Experience working with operational teams to improve end to end customer journeys. Knowledge and practical experience of AI tools, automation and technology solutions that support process improvement and operational efficiency. Excellent stakeholder management and communication skills. Commercial awareness with the ability to balance customer satisfaction with business objectives. In return you will receive: Salary of £70,000 Permanent, Full Time (Monday - Friday) - Flexible start/ finish times Opportunity to join a highly successful and growing business with an exceptional customer reputation. A senior leadership position with genuine influence across the organisation. The chance to lead a significant operational function and shape future strategy. Supportive leadership team and collaborative working culture. If you are an operationally focused leader who is passionate about customer experience, team development and continuous improvement, we would love to hear from you. Our Guarantee Thank you for your initial expression of interest in our available vacancy. If we have not contacted you within 5 working days of your application, please understand that the CV received, and the information provided does not meet the requirements of the current vacancy. However, we will consider all applications for any available opportunity, present or future, and proactively contact you should we deem there to be a suitable match. Here at Impression we are committed to supporting the principles of equal opportunities and prohibit discrimination/harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic.

Business Development Manager - IT Lifecycle Services Location: United Kingdom (remote, work from home) Salary: Up to 60,000 basic + uncapped commission (5% of gross margin) A well established organisation operating within the IT lifecycle and data centre services space is seeking an experienced Business Development Manager to join its growing commercial team. This is a fully remote role with national coverage and strong earning potential. The opportunity You will play a key role in driving new business while developing and expanding existing accounts across the UK. The focus is on sourcing and monetising IT assets, building long term client relationships, and maximising revenue and margin performance across services and hardware sales. Key responsibilities Generate new business opportunities within enterprise, data centre and channel environments Develop strong client relationships and grow revenue within assigned accounts Drive sales of IT asset disposition services and related solutions Maximise profitability by maintaining strong margins across deals Identify opportunities to sell additional services such as onsite support and project work Produce proposals, quotes and statements of work Maintain accurate pipeline and client records using CRM systems Work closely with internal teams including operations and logistics What we are looking for Proven experience in a new business sales or business development Background in ITAD, data centre services, hardware resale, or closely related sectors Strong commercial awareness with a track record of achieving or exceeding targets Ability to build rapport and influence stakeholders at all levels Organised, self motivated and comfortable working remotely Confident communicator with strong negotiation skills Good understanding of IT hardware lifecycle and value recovery What is on offer Basic salary up to 60,000 Uncapped commission structure based on 5% of gross margin Fully remote working with flexibility Autonomy to build and grow your own client portfolio Opportunity to join a growing and high performing business If you are looking for a role where you can take ownership of your territory, develop valuable client relationships and directly influence your earnings, this could be a strong next step.

DELIVERY & OPERATIONS DIRECTOR JOB DESCRIPTION Location: London (with nationwide travel required) Role Type: Delivery and Operations Director Report to: Managing Director Our client is seeking a highly experienced Delivery & Operations Director for a leading UK fit-out business operating across premium retail environments. The organisation exists to simplify a complex, multi-stakeholder fit-out process and deliver high-quality retail spaces that are operationally safe, snag-free, and aligned with design intent for some of the UK s most aspirational brands. The Delivery & Operations Director will play a critical role in translating this mission into consistent, scalable, and commercially successful project delivery across the UK. CORE VALUES The successful candidate will be expected to operate in alignment with the organisation s core values: Integrity & Trust Building strong relationships through transparency, respect, reliability, and ethical conduct. Client-Centric Approach Actively listening, collaborating, and adapting delivery solutions to meet client and project requirements. Passion for Perfection Maintaining a relentless focus on quality and brand-aligned delivery outcomes. Sustainability & Responsibility Ensuring environmentally responsible practices and materials are embedded without compromising quality or performance. ROLE PURPOSE The Delivery & Operations Director is accountable for the end-to-end performance of the delivery function across the business. This includes ownership of operational leadership, project execution, and commercial outcomes. Reporting directly to the Managing Director, the role leads the Project Management function and ensures that service development outputs are effectively embedded into live delivery. The role exists to ensure all projects are delivered safely, on time, on budget, and to a consistently high standard, while driving predictable and profitable operational performance. ROLE CONTEXT This role sits at the intersection of service development and operational delivery. The Service Development Director is responsible for designing and evolving systems, tools, processes, and governance frameworks. The Delivery & Operations Director is responsible for ensuring those systems are implemented effectively in live project environments and deliver measurable performance outcomes. The role also provides critical operational feedback into system development to ensure continuous improvement is grounded in real delivery and commercial performance. CORE ACCOUNTABILITIES The Delivery & Operations Director will be responsible for: Delivery Performance Ownership Full accountability for live project performance, ensuring delivery on time, on budget, snag-free, and compliant. Commercial Performance & Control Ownership of margin delivery, cost control, pricing integrity, and variation recovery across all projects. Leadership of Delivery Team Direct leadership of Project Managers, including performance management, capability development, standards setting, and recruitment. Operational Integration Ensuring full adoption of systems, tools, and processes developed by the Service Development function. Risk & Governance Ownership of compliance, health & safety, and structured risk management across all project activity. Client Delivery & Reputation Management Maintaining strong client relationships and safeguarding the organisation s delivery reputation. Capacity & Resource Planning Aligning delivery resources with pipeline demand and supporting bid and workload planning decisions. Technical Escalation Ownership Acting as the final escalation point for complex operational, technical, and commercial delivery decisions. SUCCESS METRICS Success in the role will be measured by: Delivery reliability (on-time, snag-free project completion) Commercial performance (margin achievement and variation recovery) Operational scalability (ability to scale delivery without loss of control or quality) Client satisfaction and repeat business performance ORGANISATIONAL STRUCTURE The Delivery & Operations Director will report directly to the Managing Director. Direct reports include: Service Development Director Project Managers Project Operations Coordinator Indirect oversight includes: Site delivery teams DECISION-MAKING & AUTHORITY The Delivery & Operations Director holds final authority over all operational processes impacting delivery performance, commercial outcomes, and risk management. While the Service Development function is responsible for designing systems and processes, all operational changes require approval from the Delivery & Operations Director prior to implementation to ensure alignment with live delivery performance and business priorities. The role holds authority over: Project acceptance decisions Commercial and margin decisions Resource allocation Escalation resolution Final accountability applies across: Project performance Margin Programme Risk IDEAL CANDIDATE PROFILE Our client is seeking a senior delivery leader with extensive experience in construction or retail fit-out environments. The ideal candidate will have: Proven experience managing multi-project portfolios Strong commercial and financial acumen Demonstrated ability to scale delivery teams and systems A track record of operational excellence in complex environments

We are looking for a compassionate and committed mental health professional to join our established team as Project Manager in Bradford. This role will be responsible for the operational management of Hill Top Cottages, our recovery-based MH supported living service in the area. You will have an extensive knowledge of mental health recovery approaches, with skills in promoting independence and community links. You will be motivated to drive the service forward, empowering service users to move to less supported accommodation. You must have skills in positive communication and engagement and will be able to demonstrate unconditional positive regard for the people we support. You will have a person-centred approach and the ability to achieve positive outcomes through co-production with service users and creative multi-agency working. You must be able to write clear assessments, support plans and guidelines and work positively within a consistent, mutually supportive team ethos. A relevant qualification is desirable, such as RMN, Social Work, or a management qualification. Supervisory experience is essential, and experience of evidencing achievements and outcomes for service users is desirable. Vacancy Reference Number: 89805 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number. Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Leave and company paid enhanced DBS. We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award. Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK - This post will not be open to Sponsorship under the UKVI scheme, and we are unable to accept applicants with Skilled Worker Visas.

Location: Office-based, Monday-Friday (09:00-18:00) Overview My client is seeking an experienced Chartered Commercial Property Manager (MRICS) to join their growing in-house team. This is a key role responsible for managing a diverse property portfolio (office, industrial, retail), optimising asset performance, and providing expert advice across the business.The successful candidate will combine strong technical surveying expertise with commercial awareness and a proactive approach to property and asset management. Key Responsibilities Take full responsibility for a portfolio of commercial properties, maintaining a detailed understanding of income, lease events, opportunities, and local market conditions. Apply high-level professional surveying skills as part of the commercial property team. Provide expert property and estate management advice to internal stakeholders across the business. Deliver a full range of property management services, including: Tenant liaison Accounts enquiries Rent arrears management Carry out regular site inspections and ensure assets are well maintained and compliant. Manage all day-to-day landlord and tenant matters, including: Lettings and leasing Rent reviews and lease renewals Assignments, sub-letting, and alterations Budgeting and financial forecasting Lead on letting vacant properties and minimising void periods. Manage and administer service charge budgets and recovery where applicable. Oversee refurbishment and improvement projects (capital and revenue), liaising closely with the building surveyor. Build and maintain strong working relationships with tenants, on-site staff, and internal teams. Support property acquisitions and disposals, including both planned and opportunistic transactions. Negotiate easements and wayleaves as required. Maintain accurate and up-to-date property records and database information. Manage vacant properties and sites pending development. Prepare and present reports covering key asset management areas such as: Voids Arrears Rent reviews Lease renewals Dilapidations Projects Contribute to the preparation and delivery of capital expenditure strategies. Candidate Requirements MRICS qualified (essential) Proven experience in commercial property management Strong working knowledge of landlord & tenant matters and lease structures Excellent negotiation and communication skills Commercially astute with a proactive and solutions-driven approach Ability to manage multiple assets and projects simultaneously Strong organisational skills and attention to detail Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Technical Consultant Location : Travelling to various client locations (Brighton-based this is not a remote working role) Job Type: Permanent, Full-Time Reports to: Professional Services Manager About Trident At Trident, we make IT a source of strength, helping organisations thrive so they can better support the people who rely on them every day. We believe technology should empower people, strengthen organisations, and enable better outcomes. By working in true partnership with our clients, we provide reliable IT services, practical guidance, and people-focused support that help businesses succeed. Benefits Joining Trident means becoming part of a supportive and collaborative environment where your contribution is recognised and rewarded. We are committed to supporting your wellbeing, professional development, and work-life balance: 33 days annual leave (including bank holidays), increasing by one day per year of service up to 40 days. Access to on-demand IT courses, practice tests and virtual labs. Access to Bupa Employee Assistance Programme (EAP) for you and your family. Cycle to Work scheme. Access to vendor pricing for personal IT hardware and software purchases. Microsoft Workplace Discount Programme with savings on Surface devices and Microsoft 365 subscriptions. Regular social events, team-building activities, and a Refer-a-Friend bonus scheme. About the Role We are seeking a highly motivated and customer-focused Technical Consultant to join our growing technical team. This role will play a key part in delivering exceptional IT services and solutions to our clients, combining hands-on technical expertise with strong consultancy skills. You will be responsible for providing end-to-end technical support and project delivery, both remotely and onsite, ensuring a seamless and professional customer experience at all times. The key role responsibilities include: Delivering end-to-end technical support, ownership, and resolution of client issues in line with agreed SLA/KPI targets. Travelling to client sites to deliver technical services, including project work and escalated support. Installing, configuring, and upgrading hardware and software, including servers, PCs, networking equipment, and cloud-based systems. Managing and documenting incidents, service requests, and resolutions accurately. Conducting onsite audits, surveys, and assessments across infrastructure and network environments. Working independently and collaboratively to understand client requirements and deliver effective solutions. Client Engagement & Training Delivering clear and effective end-user training on new and existing systems, ensuring successful adoption of solutions. Providing guidance and supporting to clients to improve system utilisation and efficiency. Building strong client relationships by communicating technical concepts in a clear, professional, and accessible manner. About You Strong experience with Microsoft technologies, including Microsoft 365 (Exchange Online, Teams, OneDrive, SharePoint Online); Azure administration and cloud solutions; Windows Server (AD, DNS, DHCP, Group Policy). Demonstrable SharePoint administration and user support/training capability Experience with virtualisation technologies (VMware/Hyper-V). Firewall products such as SonicWALL, PaloAlto, Fortinet and WatchGuard. Networking principles including VLAN's, LAGS, VPN's and routing. Backup & disaster recovery solutions such as StorageCraft, Veeam and N-Able, etc. Strong troubleshooting and problem-solving skills. Proven experience in a customer-facing technical or consulting role. Strong communication skills, with the ability to engage both technical and non-technical stakeholders. A proactive and solution-oriented mindset, with ownership of tasks through to completion. A strong focus on customer service, balanced with commercial awareness. Ability to work both independently and as part of a team. Next Steps If you are looking for an opportunity to develop your career within a growing and people-focused organisation, we would love to hear from you. Apply today to be considered for this exciting Technical Consultant opportunity: Submit your application along with an up-to-date CV. Applications will be reviewed as they are received. Suitable candidates will be contacted to discuss the role further. Successful applicants will be invited to attend an interview. Employment offers will be subject to satisfactory pre-employment checks. Join a business committed to partnership, integrity, and creating lasting value. Please note this role may be advertised under a different title than that used internally.

We are looking for an experienced, proactive Mental Health Practitioner to manage our Recovery Service in Whalley Range, Manchester. You'll lead a dedicated team providing person-centred care for 11 individuals with enduring mental health needs and one with a learning disability. Our service focuses on developing skills and confidence for independent living and an active lifestyle. We empower service users, encouraging self-management, resilience, and strength-based approaches rooted in respect and positive regard. In this role, you'll support the Service Manager in line-managing the team, meeting service user goals, conducting holistic assessments, and creating support plans with accurate records on our ECCO system. Strong customer care and proactive communication skills are essential for managing risk and ensuring service user welfare. You'll demonstrate warmth, compassion, and build trusting relationships based on empathy and respect. Engage service users in meaningful planning and therapeutic activities, working collaboratively with their families and mental health professionals and agencies. An up-to-date understanding of recovery principles, mental health legislation, and interventions is required, along with knowledge of the MHA, MCA, DOLs, and care standards. Ensure safe management and administration of medicines. Excellent written and verbal communication skills are required to plan and organise care delivery, with flexibility to work shifts on a rota system. Be well-organised, professional, and credible with multidisciplinary team members, demonstrating leadership and management competencies. At least 2 years of practitioner experience is essential for this role. Supervisory or management experience as well as relevant qualifications are desirable for this role. If you're hardworking, resilient and reflective with a commitment to safeguarding vulnerable individuals, we encourage you to apply. Vacancy Reference Number: 93593 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number Creative Support's Development Pathway offers a structured induction and values-led training to help staff grow from entry-level to leadership roles. It empowers career progression through tailored learning aligned with national strategies and the WE CARE framework. Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Leave and company paid enhanced DBS. We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award. We can only accept applications from candidates who are located in and eligible to work within the UK - This post will not be open to Sponsorship, and we are unable to accept applicants with Skilled Worker Visas .

Nicholas Howard are delighted to be recruiting for a Business Continuity Manager. Reporting to the Head of Assurance, the Business Continuity Manager (BCM) is responsible for designing, implementing, and maintaining the organisation's business continuity and resilience framework across internal operations and client-managed infrastructure. The role ensures that systems, services, and processes remain resilient against disruption, meet regulatory expectations, and align with evolving risks including cybersecurity and AI usage. Responsibilities: Business Continuity Strategy & Governance Develop, implement, and continuously improve the Business Continuity Management System (BCMS) aligned with ISO 22301 and industry best practices, ensuring it aligns with the company's risk and resilience goals. Business Impact Analysis (BIA) & Risk Assessment Lead and maintain up-to-date Business Impact Analyses (BIA) for critical IT systems and business services. System Audits & Assurance Conduct periodic system-level BC audits to evaluate: Accuracy and currency of BIA data Continuity Exercises & Testing Establish a structured testing framework to conduct regular continuity tests and simulations. Ensure each test includes detailed documentation, tracking of progress, and evaluation against set acceptance criteria to assess effectiveness and readiness. Client Infrastructure Resilience Oversee business continuity and disaster recovery readiness for client-managed environments. Monitoring, Reporting & Executive Communication Provide monthly BC preparedness reports to executive leadership covering: BC maturity and readiness status Regulatory & Compliance Alignment Ensure compliance with relevant standards and regulations (e.g., ISO 22301, ISO 27001, GDPR). Continuous Improvement & Awareness Promote awareness and training on business continuity across the organisation. Stakeholder Engagement and Training: Collaborate with external suppliers to ensure their service continuity plans align with Bell's continuity requirements, particularly for critical services, fostering resilience across the supply chain. Experience: Minimum of five years' experience in continuity management within a service delivery or operations capacity, with a focus on continuity testing and governance ideally in a professional services or regulated environment. Expertise in ISO 22301 standards. Background in conducting business impact analyses and maturity assessments. Proficiency with continuity planning tools and methodologies. Relevant qualification in business continuity management, risk management, or a related field. Skills: Continuity and Crisis Management: Strong ability to plan, execute, and oversee business continuity measures and crisis response. Stakeholder Engagement: Proven skills in engaging and aligning stakeholders across departments. Analytical and Critical Thinking: Strong analytical skills for assessing risk impacts and developing mitigation strategies. Organisational and Project Management: Effective time management and organisational skills to balance multiple priorities. Should you wish to be considered for this position, please apply below.

Disaster Recovery Project Manager Buckinghamshire Hybrid - 2 Days Per Week Onsite 6 month contract £550-£600 per day Outside IR35 Our client is seeking an experienced Disaster Recovery Project Manager to lead a critical programme focused on assessing, designing and implementing Disaster Recovery and Backup capabilities across a complex enterprise environment click apply for full job details