Are you ready to protect and improve some of Cheltenham's most iconic buildings? The Borough Council has an exciting Building Surveyor opportunity! Location: Cheltenham, GL50 Salary: £35,412 - £48,053 Job Type: Full Time, Permanent Closing Date: 1st July 2026 Come and work for an award-winning organisation! We are an ambitious and forward-thinking council. We are committed to making Cheltenham a better place to live and work, enabling communities and businesses to thrive whilst protecting what is good about our town. We aim to be an employer of choice where everyone is treated fairly and feels valued and respected. We aim to provide a stimulating and rewarding working environment that encourages our people to work together, provides opportunities for them to reach their full potential and achieve a healthy work/life balance. Working at The Borough Council means working as part of a committed, professional, and friendly team. Building Surveyor - The Role: We own and manage over 200 significant buildings and structures, including listed buildings, swimming pools, war memorials and a football stadium. We are currently investing record sums into property improvements, sustainability initiatives, refurbishments and new-build projects whilst building a professional, committed and friendly team. You will provide support across a wide variety of council buildings, with a focus on commercial property. Your work will span planning, procurement and delivery of high-quality reactive and planned maintenance projects. You will contribute to effective asset management strategies through undertaking property surveys and helping develop programmes of work. No two projects are the same, and each will bring its own challenges and opportunities. Building Surveyor - Key Responsibilities: - Ensure building work complies with council codes of conduct, regulations and policies - Undertake building work in line with health and safety legislation and monitor contractor compliance - Manage multiple reactive and planned maintenance projects, prioritising issues and completing the annual maintenance plan - Procure contractors in line with Local Government procurement regulations - Scrutinise and challenge contractor costs, quality of work and timeliness - Build and maintain positive relationships with tenants, leaseholders, service managers and stakeholders - Identify when specialist contractors are required for building issues - Propose proactive changes to processes to deliver value for money - Undertake other reasonable tasks as required for the role Building Surveyor - You: - Hold 5 GCSEs including English and Maths - Possess a degree in Building Surveying or related construction or property subject - Are qualified or working towards an appropriate technical or professional qualification such as RICS or CIOB - Have evidence of continued training and professional development - Demonstrate excellent communication skills and ability to manage multiple projects across locations - Can work under pressure, meet strict deadlines and prioritise workloads effectively Benefits: - An excellent pension scheme. You will be eligible to join the Local Government Pension Scheme (LGPS) - A generous holiday entitlement of 26 days (pro rata) rising to 31 days (pro rata) after five years (excluding Bank Holidays) - A flexible and agile working environment. We aim to provide opportunities to work from home or elsewhere and offer flexibility in working hours - A comprehensive programme of learning and development - Two days (pro rata) paid time off for volunteering - Enhanced maternity and paternity schemes - Access to free counselling services - Upon successful completion of your probation period, you will then have access to our Healthcare Cashback Plan - A cycle to work scheme - Low-cost town centre parking - A commitment to employee wellbeing To submit your CV for this exciting Building Surveyor opportunity, click Apply today!
Jun 27, 2026
Full time
Are you ready to protect and improve some of Cheltenham's most iconic buildings? The Borough Council has an exciting Building Surveyor opportunity! Location: Cheltenham, GL50 Salary: £35,412 - £48,053 Job Type: Full Time, Permanent Closing Date: 1st July 2026 Come and work for an award-winning organisation! We are an ambitious and forward-thinking council. We are committed to making Cheltenham a better place to live and work, enabling communities and businesses to thrive whilst protecting what is good about our town. We aim to be an employer of choice where everyone is treated fairly and feels valued and respected. We aim to provide a stimulating and rewarding working environment that encourages our people to work together, provides opportunities for them to reach their full potential and achieve a healthy work/life balance. Working at The Borough Council means working as part of a committed, professional, and friendly team. Building Surveyor - The Role: We own and manage over 200 significant buildings and structures, including listed buildings, swimming pools, war memorials and a football stadium. We are currently investing record sums into property improvements, sustainability initiatives, refurbishments and new-build projects whilst building a professional, committed and friendly team. You will provide support across a wide variety of council buildings, with a focus on commercial property. Your work will span planning, procurement and delivery of high-quality reactive and planned maintenance projects. You will contribute to effective asset management strategies through undertaking property surveys and helping develop programmes of work. No two projects are the same, and each will bring its own challenges and opportunities. Building Surveyor - Key Responsibilities: - Ensure building work complies with council codes of conduct, regulations and policies - Undertake building work in line with health and safety legislation and monitor contractor compliance - Manage multiple reactive and planned maintenance projects, prioritising issues and completing the annual maintenance plan - Procure contractors in line with Local Government procurement regulations - Scrutinise and challenge contractor costs, quality of work and timeliness - Build and maintain positive relationships with tenants, leaseholders, service managers and stakeholders - Identify when specialist contractors are required for building issues - Propose proactive changes to processes to deliver value for money - Undertake other reasonable tasks as required for the role Building Surveyor - You: - Hold 5 GCSEs including English and Maths - Possess a degree in Building Surveying or related construction or property subject - Are qualified or working towards an appropriate technical or professional qualification such as RICS or CIOB - Have evidence of continued training and professional development - Demonstrate excellent communication skills and ability to manage multiple projects across locations - Can work under pressure, meet strict deadlines and prioritise workloads effectively Benefits: - An excellent pension scheme. You will be eligible to join the Local Government Pension Scheme (LGPS) - A generous holiday entitlement of 26 days (pro rata) rising to 31 days (pro rata) after five years (excluding Bank Holidays) - A flexible and agile working environment. We aim to provide opportunities to work from home or elsewhere and offer flexibility in working hours - A comprehensive programme of learning and development - Two days (pro rata) paid time off for volunteering - Enhanced maternity and paternity schemes - Access to free counselling services - Upon successful completion of your probation period, you will then have access to our Healthcare Cashback Plan - A cycle to work scheme - Low-cost town centre parking - A commitment to employee wellbeing To submit your CV for this exciting Building Surveyor opportunity, click Apply today!
Kick-start your career with an exciting and fast-paced graduate development programme from the UK's largest B2B supplier of electrical equipment. Enjoy excellent rewards, hands-on learning and a clear pathway into sales leadership and business management. What's on Offer: £31,000 - £33,000 starting salary Two pay rises in your first year Profit share bonus + up to £1,800 tax-free training bonuses 25 days' holiday + matched employer pension contributions Fast progression into B2B sales and management Industry-leading, accredited training and mentorship Highly sociable company culture with opportunities to network with clients at events such as, golf days, football matches and motorsport About the Company This market-leading group is committed to developing future leaders. Their long-running graduate programme is designed for ambitious, commercially-focused graduates who want to learn how a successful business operates and progress into high-earning sales and management roles. The Role As a Graduate Trainee, you'll learn the business from the ground up, build strong customer relationships and progress into a field sales and business management position. Graduate Training Programme: First 6 Months Develop core knowledge of how the business operates - warehouse, logistics, supply chain, administration, IT software, and marketing. Build a deep understanding of the product range and the electrical wholesale industry. Start building relationships, making deals and advising customers face-to-face over the trade counter, e.g. electricians, contractors and tradespeople. Begin your formal sales training course, attend Head Office training and network with other Graduate Trainees. Complete workbook assessments and earn training bonuses for your progress. 6-12 Months Move into internal sales/account management, engaging with B2B customers by phone, g. construction companies, local government authorities, housing developers and hotels. Learn business development strategies and how to target and win new key accounts. 12 Months and Beyond Progress to a varied B2B field sales management role with higher earning potential. Travel locally in your company car to meet clients, socialise, discuss projects and build strong relationships. Work towards running your own business within the group, gaining experience in staff management, purchasing and profit and loss. Managers enjoy significant autonomy thanks to the company's decentralised structure. You must have: A full UK driving licence The ability to start a full-time role immediately Apply Today to Find Out More If you're driven, confident and ready to take on responsibility, this programme gives you everything you need to build a successful career in sales and management.
Jun 27, 2026
Full time
Kick-start your career with an exciting and fast-paced graduate development programme from the UK's largest B2B supplier of electrical equipment. Enjoy excellent rewards, hands-on learning and a clear pathway into sales leadership and business management. What's on Offer: £31,000 - £33,000 starting salary Two pay rises in your first year Profit share bonus + up to £1,800 tax-free training bonuses 25 days' holiday + matched employer pension contributions Fast progression into B2B sales and management Industry-leading, accredited training and mentorship Highly sociable company culture with opportunities to network with clients at events such as, golf days, football matches and motorsport About the Company This market-leading group is committed to developing future leaders. Their long-running graduate programme is designed for ambitious, commercially-focused graduates who want to learn how a successful business operates and progress into high-earning sales and management roles. The Role As a Graduate Trainee, you'll learn the business from the ground up, build strong customer relationships and progress into a field sales and business management position. Graduate Training Programme: First 6 Months Develop core knowledge of how the business operates - warehouse, logistics, supply chain, administration, IT software, and marketing. Build a deep understanding of the product range and the electrical wholesale industry. Start building relationships, making deals and advising customers face-to-face over the trade counter, e.g. electricians, contractors and tradespeople. Begin your formal sales training course, attend Head Office training and network with other Graduate Trainees. Complete workbook assessments and earn training bonuses for your progress. 6-12 Months Move into internal sales/account management, engaging with B2B customers by phone, g. construction companies, local government authorities, housing developers and hotels. Learn business development strategies and how to target and win new key accounts. 12 Months and Beyond Progress to a varied B2B field sales management role with higher earning potential. Travel locally in your company car to meet clients, socialise, discuss projects and build strong relationships. Work towards running your own business within the group, gaining experience in staff management, purchasing and profit and loss. Managers enjoy significant autonomy thanks to the company's decentralised structure. You must have: A full UK driving licence The ability to start a full-time role immediately Apply Today to Find Out More If you're driven, confident and ready to take on responsibility, this programme gives you everything you need to build a successful career in sales and management.
Cheltenham Borough Council
Cheltenham, Gloucestershire
Are you ready to protect and improve some of Cheltenham's most iconic buildings? Cheltenham Borough Council has an exciting Building Surveyor opportunity! Location: Cheltenham, GL50 9SA Salary: £35,412 - £48,053 Job Type: Full Time, Permanent Closing Date: 1 July 2026 Come and work for an award-winning organisation! We are an ambitious and forward-thinking council. We are committed to making Cheltenham a better place to live and work, enabling communities and businesses to thrive whilst protecting what is good about our town. We aim to be an employer of choice where everyone is treated fairly and feels valued and respected. We aim to provide a stimulating and rewarding working environment that encourages our people to work together, provides opportunities for them to reach their full potential and achieve a healthy work/life balance. Working at Cheltenham Borough Council means working as part of a committed, professional, and friendly team. Building Surveyor - The Role: We own and manage over 200 significant buildings and structures, including listed buildings, swimming pools, war memorials and a football stadium. We are currently investing record sums into property improvements, sustainability initiatives, refurbishments and new-build projects whilst building a professional, committed and friendly team. You will provide support across a wide variety of council buildings, with a focus on commercial property. Your work will span planning, procurement and delivery of high-quality reactive and planned maintenance projects. You will contribute to effective asset management strategies through undertaking property surveys and helping develop programmes of work. No two projects are the same, and each will bring its own challenges and opportunities. Building Surveyor - Key Responsibilities: - Ensure building work complies with council codes of conduct, regulations and policies - Undertake building work in line with health and safety legislation and monitor contractor compliance - Manage multiple reactive and planned maintenance projects, prioritising issues and completing the annual maintenance plan - Procure contractors in line with Local Government procurement regulations - Scrutinise and challenge contractor costs, quality of work and timeliness - Build and maintain positive relationships with tenants, leaseholders, service managers and stakeholders - Identify when specialist contractors are required for building issues - Propose proactive changes to processes to deliver value for money - Undertake other reasonable tasks as required for the role Building Surveyor - You: - Hold 5 GCSEs including English and Maths - Possess a degree in Building Surveying or related construction or property subject - Are qualified or working towards an appropriate technical or professional qualification such as RICS or CIOB - Have evidence of continued training and professional development - Demonstrate excellent communication skills and ability to manage multiple projects across locations - Can work under pressure, meet strict deadlines and prioritise workloads effectively Benefits: - An excellent pension scheme. You will be eligible to join the Local Government Pension Scheme (LGPS) - A generous holiday entitlement of 26 days (pro rata) rising to 31 days (pro rata) after five years (excluding Bank Holidays) - A flexible and agile working environment. We aim to provide opportunities to work from home or elsewhere and offer flexibility in working hours - A comprehensive programme of learning and development - Two days (pro rata) paid time off for volunteering - Enhanced maternity and paternity schemes - Access to free counselling services - Upon successful completion of your probation period, you will then have access to our Healthcare Cashback Plan - A cycle to work scheme - Low-cost town centre parking - A commitment to employee wellbeing Closing Date: 1 July 2026 To submit your CV for this exciting Building Surveyor opportunity, click Apply today!
Jun 25, 2026
Full time
Are you ready to protect and improve some of Cheltenham's most iconic buildings? Cheltenham Borough Council has an exciting Building Surveyor opportunity! Location: Cheltenham, GL50 9SA Salary: £35,412 - £48,053 Job Type: Full Time, Permanent Closing Date: 1 July 2026 Come and work for an award-winning organisation! We are an ambitious and forward-thinking council. We are committed to making Cheltenham a better place to live and work, enabling communities and businesses to thrive whilst protecting what is good about our town. We aim to be an employer of choice where everyone is treated fairly and feels valued and respected. We aim to provide a stimulating and rewarding working environment that encourages our people to work together, provides opportunities for them to reach their full potential and achieve a healthy work/life balance. Working at Cheltenham Borough Council means working as part of a committed, professional, and friendly team. Building Surveyor - The Role: We own and manage over 200 significant buildings and structures, including listed buildings, swimming pools, war memorials and a football stadium. We are currently investing record sums into property improvements, sustainability initiatives, refurbishments and new-build projects whilst building a professional, committed and friendly team. You will provide support across a wide variety of council buildings, with a focus on commercial property. Your work will span planning, procurement and delivery of high-quality reactive and planned maintenance projects. You will contribute to effective asset management strategies through undertaking property surveys and helping develop programmes of work. No two projects are the same, and each will bring its own challenges and opportunities. Building Surveyor - Key Responsibilities: - Ensure building work complies with council codes of conduct, regulations and policies - Undertake building work in line with health and safety legislation and monitor contractor compliance - Manage multiple reactive and planned maintenance projects, prioritising issues and completing the annual maintenance plan - Procure contractors in line with Local Government procurement regulations - Scrutinise and challenge contractor costs, quality of work and timeliness - Build and maintain positive relationships with tenants, leaseholders, service managers and stakeholders - Identify when specialist contractors are required for building issues - Propose proactive changes to processes to deliver value for money - Undertake other reasonable tasks as required for the role Building Surveyor - You: - Hold 5 GCSEs including English and Maths - Possess a degree in Building Surveying or related construction or property subject - Are qualified or working towards an appropriate technical or professional qualification such as RICS or CIOB - Have evidence of continued training and professional development - Demonstrate excellent communication skills and ability to manage multiple projects across locations - Can work under pressure, meet strict deadlines and prioritise workloads effectively Benefits: - An excellent pension scheme. You will be eligible to join the Local Government Pension Scheme (LGPS) - A generous holiday entitlement of 26 days (pro rata) rising to 31 days (pro rata) after five years (excluding Bank Holidays) - A flexible and agile working environment. We aim to provide opportunities to work from home or elsewhere and offer flexibility in working hours - A comprehensive programme of learning and development - Two days (pro rata) paid time off for volunteering - Enhanced maternity and paternity schemes - Access to free counselling services - Upon successful completion of your probation period, you will then have access to our Healthcare Cashback Plan - A cycle to work scheme - Low-cost town centre parking - A commitment to employee wellbeing Closing Date: 1 July 2026 To submit your CV for this exciting Building Surveyor opportunity, click Apply today!
WSL Football is building the most distinctive, competitive and entertaining women's football club competition in the world for the players and fans of today and tomorrow, and we need a creative, dynamic storyteller with a curious mind to join us as our new Communications Manager . This is one of the most exciting sports comms roles about, and you will play a pivotal role when it comes to promoting the Barclays Women's Super League and the Barclays Women's Super League 2 - competitions that represent the pinnacle of women's professional football in England. Reporting directly to the Head of Communications, you will get to work in a fast-paced environment and sit at the heart of the organisation in the Marketing Communications team, working closely with marketing and content colleagues to deliver best-in-class communications campaigns. You will help grow the profile and protect the reputation of WSL Football and collaborate with internal departments such as our world-leading league & performance development team, broadcast colleagues, operations and partnerships teams to devise and deliver strategic communications plans and tell the stories that align with our business priorities. Additionally, you will work closely with WSL Football's retained PR agency, lead relations with a wide range of recognisable clubs based up and down the country and work with a high-calibre roster of partners as well as helping to deliver an effective press office function. The role requires a proactive, strategic thinker and someone who has their ear to the ground, enjoys engaging with media and is obsessed with finding new ways to generate coverage and making new contacts. It is a full-time permanent role, based in London and requires the candidate to be in our Farringdon office two days a week and work on call. There will be other occasional out-of-hours work and domestic travel. What will you be doing? Proactively promote and protect the reputation of WSL Football within the media. Design, manage, co-ordinate and deliver integrated communications plans, PR campaigns and one -off stories. Lead communications for BWSL and BWSL2 media days, the secondary competition and the Play-Off. Play a central role within the integrated marcomms team to promote the league across owned and earned channels. Expertly and effectively manage incoming media requests, drafting statements and briefing media. Build effective and trusted relationships with the BWSL and BWSL2 club communications teams. Develop and maintain trusted working relationships with key internal and external stakeholders. Collaborate effectively and tell stories associated with internal departments, including Marketing, Content, Commercial, Broadcast, League & Performance Development and Operations to generate coverage and achieve joint organisational goals. Produce media materials including press releases and briefing documents. Provide regular out-of-hours media support for any urgent media enquiries. Work closely with WSL Football's retained PR agency Execute additional tasks as required to meet Women's Super League Football's changing priorities. Comply with all company policies and procedures to ensure the highest standards of health, safety, and well-being can be maintained. What are we looking for? Essential for the role: Extensive experience in media communications. Proven track record in creating and delivering communications strategies. Good media contacts book with a strong desire to grow it. Excellent experience of dealing with a broad range of media. Experience of delivering integrated marcomms and PR campaigns with excellent results. Capable of managing communications issues. Experience of working with senior executives and talent. Operating within a multiple internal and external stakeholder environment.Flexible approach to working hours. Excellent verbal and non-verbal communication skills. Excellent writing skills and the ability to write to deadline. Able to conduct UK travel if required.Knowledge of the WSL Football brand. Knowledge of professional sport and football's structures. Beneficial to have: Over five years' experience within Communications (high-level experience advantageous). Experience of working with an agency. Understanding of digital communications and other promotional new media platforms. Living the values through our behaviours: FOR THE LOVE OF THE WOMEN'S GAME - Every decision we make drives the growth, quality, and impact of women's football for future generations. GREATNESS NEVER SETTLES - We have the relentless drive to keep the women's game, growing, and reaching for more. We have the courage to push boundaries, innovate boldly and continuously rewrite the playbook. FIND A WAY TO WIN, TOGETHER - We move as one - lifting each other up and having each other's backs. Together, we unite players, clubs, fans, and communities to achieve greatness. CHAMPION THE FEMALE ATHLETE, ON AND OFF THE PITCH - We celebrate and support female athletes, empowering them to shine in their football careers and beyond. PUT FANS IN THE FRONT ROW - Fans are the VIPs at the heart of our game. We must thrill, inspire, and connect with them to build lifelong loyalty. Please note that the Women's Super League Football office is based in Farringdon in Central London . To find out more details about the organisation, please click here to be directed to the Women's Super League Football website. Women's Super League Football welcomes applications from everyone. If you have any particular requirements in respect of the recruitment or interview process, please mention this during your application. As part of the Women's Super League Football's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance.
Jun 25, 2026
Full time
WSL Football is building the most distinctive, competitive and entertaining women's football club competition in the world for the players and fans of today and tomorrow, and we need a creative, dynamic storyteller with a curious mind to join us as our new Communications Manager . This is one of the most exciting sports comms roles about, and you will play a pivotal role when it comes to promoting the Barclays Women's Super League and the Barclays Women's Super League 2 - competitions that represent the pinnacle of women's professional football in England. Reporting directly to the Head of Communications, you will get to work in a fast-paced environment and sit at the heart of the organisation in the Marketing Communications team, working closely with marketing and content colleagues to deliver best-in-class communications campaigns. You will help grow the profile and protect the reputation of WSL Football and collaborate with internal departments such as our world-leading league & performance development team, broadcast colleagues, operations and partnerships teams to devise and deliver strategic communications plans and tell the stories that align with our business priorities. Additionally, you will work closely with WSL Football's retained PR agency, lead relations with a wide range of recognisable clubs based up and down the country and work with a high-calibre roster of partners as well as helping to deliver an effective press office function. The role requires a proactive, strategic thinker and someone who has their ear to the ground, enjoys engaging with media and is obsessed with finding new ways to generate coverage and making new contacts. It is a full-time permanent role, based in London and requires the candidate to be in our Farringdon office two days a week and work on call. There will be other occasional out-of-hours work and domestic travel. What will you be doing? Proactively promote and protect the reputation of WSL Football within the media. Design, manage, co-ordinate and deliver integrated communications plans, PR campaigns and one -off stories. Lead communications for BWSL and BWSL2 media days, the secondary competition and the Play-Off. Play a central role within the integrated marcomms team to promote the league across owned and earned channels. Expertly and effectively manage incoming media requests, drafting statements and briefing media. Build effective and trusted relationships with the BWSL and BWSL2 club communications teams. Develop and maintain trusted working relationships with key internal and external stakeholders. Collaborate effectively and tell stories associated with internal departments, including Marketing, Content, Commercial, Broadcast, League & Performance Development and Operations to generate coverage and achieve joint organisational goals. Produce media materials including press releases and briefing documents. Provide regular out-of-hours media support for any urgent media enquiries. Work closely with WSL Football's retained PR agency Execute additional tasks as required to meet Women's Super League Football's changing priorities. Comply with all company policies and procedures to ensure the highest standards of health, safety, and well-being can be maintained. What are we looking for? Essential for the role: Extensive experience in media communications. Proven track record in creating and delivering communications strategies. Good media contacts book with a strong desire to grow it. Excellent experience of dealing with a broad range of media. Experience of delivering integrated marcomms and PR campaigns with excellent results. Capable of managing communications issues. Experience of working with senior executives and talent. Operating within a multiple internal and external stakeholder environment.Flexible approach to working hours. Excellent verbal and non-verbal communication skills. Excellent writing skills and the ability to write to deadline. Able to conduct UK travel if required.Knowledge of the WSL Football brand. Knowledge of professional sport and football's structures. Beneficial to have: Over five years' experience within Communications (high-level experience advantageous). Experience of working with an agency. Understanding of digital communications and other promotional new media platforms. Living the values through our behaviours: FOR THE LOVE OF THE WOMEN'S GAME - Every decision we make drives the growth, quality, and impact of women's football for future generations. GREATNESS NEVER SETTLES - We have the relentless drive to keep the women's game, growing, and reaching for more. We have the courage to push boundaries, innovate boldly and continuously rewrite the playbook. FIND A WAY TO WIN, TOGETHER - We move as one - lifting each other up and having each other's backs. Together, we unite players, clubs, fans, and communities to achieve greatness. CHAMPION THE FEMALE ATHLETE, ON AND OFF THE PITCH - We celebrate and support female athletes, empowering them to shine in their football careers and beyond. PUT FANS IN THE FRONT ROW - Fans are the VIPs at the heart of our game. We must thrill, inspire, and connect with them to build lifelong loyalty. Please note that the Women's Super League Football office is based in Farringdon in Central London . To find out more details about the organisation, please click here to be directed to the Women's Super League Football website. Women's Super League Football welcomes applications from everyone. If you have any particular requirements in respect of the recruitment or interview process, please mention this during your application. As part of the Women's Super League Football's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance.
Strategic Projects Manager Salary: 45k- 65k plus possible discretionary bonus Location: Nottingham office-based, with regular travel across the UK and on occasions overseas. Overnight stays will often be required depending on project needs, meetings, events and stakeholder commitments The Opportunity My Nottingham based client is a leading software development company dedicated to delivering cutting edge technology solutions. With a commitment to innovation, quality, and client success, they empower organisations to achieve their digital transformation goals through custom software, cloud services, and enterprise applications. Their solutions are designed to help businesses scale efficiently, operate smarter and lead confidently in their markets. Working closely with the CEO and COO, the purpose of the role is to project manage all the elements required that lead to successful project delivery. We are seeking someone who can act as an extension of the CEO, helping manage strategic projects, support business development, coordinate teams, drive follow-up and ensure key priorities are delivered. The role will involve working across a range of dynamic projects, including SaaS projects, football-related projects in the UK and Europe, a newspaper/media business, an IT networking business, facilities management, technology startups and other commercial ventures. The successful candidate will support projects from concept through to launch, delivery and growth, working with internal teams, suppliers, commercial partners and external stakeholders. This is not a standard 9-to-5 role. It requires someone who understands the pace and demands of working closely with a CEO in a startup, project-led and commercially driven environment. The successful candidate must be prepared to respond to the CEO outside standard office hours where matters are urgent, time-sensitive or business-critical. This may include evenings, weekends, travel-related requirements or international project needs. Candidate requirements Previous experience working directly with a CEO, founder, managing director, board member or C-suite executive. Experience in a startup, scale-up, technology company or fast-growth business environment. Strong project management experience, managing multiple projects, deadlines and stakeholders at the same time. Business development and/or sales experience with a good understanding of marketing, branding and social media. Experience coordinating internal teams and external suppliers. Experience working across different business functions. Strong written and verbal communication skills. Experience preparing presentations, reports, proposals or business documents. Ability to work under pressure and respond quickly to changing priorities. Ability to handle confidential information with discretion. Ability to support UK, European and international project activity, including North America-related projects managed from the UK. The successful candidate must be comfortable travelling as required and representing the company professionally while doing so. The following would be advantageous: Experience in SaaS, app development, digital products or technology startups. Experience working with developers, software teams or digital agencies. Experience supporting product launches or startup launches. Experience in football, sport, media, publishing, IT networking, facilities management or commercial service-based businesses. Experience preparing pitch decks, investor materials or partnership proposals. Experience using CRM systems, project management tools and productivity platforms. Understanding of HR processes, performance management and team accountability. Experience supporting fundraising, sponsorship or investor conversations. Experience working across UK, European and North America time zones. Highly Organised and disciplined with excellent follow-up. Commercially aware and business-minded. Proactive, practical and solutions-focused. Confident working directly with senior executives. Comfortable challenging, chasing and holding people accountable. Resilient and calm under pressure and able to work at speed without losing attention to detail. Strong at managing competing priorities. Clear and professional in communication. Able to work independently and take ownership. Comfortable in a hands-on startup and project-led environment. Trustworthy, loyal and discreet. Able to move between strategic work and hands-on delivery. Focused on outcomes, not just process. Interested in working across varied sectors, including technology, football, media and commercial services. More details are available on request. We do try to reply to each application personally, however as you can appreciate, we receive a high number of applications for each role we handle and it is not always possible to do this. Therefore, if we do not contact you within seven days your application for this particular role has not been successful. However, we have retained your CV and we will advise you of future roles that may be of interest. Fairford Associates operates as an Employment Agency introducing work-seekers to client employers for direct employment by those employers.
Jun 24, 2026
Full time
Strategic Projects Manager Salary: 45k- 65k plus possible discretionary bonus Location: Nottingham office-based, with regular travel across the UK and on occasions overseas. Overnight stays will often be required depending on project needs, meetings, events and stakeholder commitments The Opportunity My Nottingham based client is a leading software development company dedicated to delivering cutting edge technology solutions. With a commitment to innovation, quality, and client success, they empower organisations to achieve their digital transformation goals through custom software, cloud services, and enterprise applications. Their solutions are designed to help businesses scale efficiently, operate smarter and lead confidently in their markets. Working closely with the CEO and COO, the purpose of the role is to project manage all the elements required that lead to successful project delivery. We are seeking someone who can act as an extension of the CEO, helping manage strategic projects, support business development, coordinate teams, drive follow-up and ensure key priorities are delivered. The role will involve working across a range of dynamic projects, including SaaS projects, football-related projects in the UK and Europe, a newspaper/media business, an IT networking business, facilities management, technology startups and other commercial ventures. The successful candidate will support projects from concept through to launch, delivery and growth, working with internal teams, suppliers, commercial partners and external stakeholders. This is not a standard 9-to-5 role. It requires someone who understands the pace and demands of working closely with a CEO in a startup, project-led and commercially driven environment. The successful candidate must be prepared to respond to the CEO outside standard office hours where matters are urgent, time-sensitive or business-critical. This may include evenings, weekends, travel-related requirements or international project needs. Candidate requirements Previous experience working directly with a CEO, founder, managing director, board member or C-suite executive. Experience in a startup, scale-up, technology company or fast-growth business environment. Strong project management experience, managing multiple projects, deadlines and stakeholders at the same time. Business development and/or sales experience with a good understanding of marketing, branding and social media. Experience coordinating internal teams and external suppliers. Experience working across different business functions. Strong written and verbal communication skills. Experience preparing presentations, reports, proposals or business documents. Ability to work under pressure and respond quickly to changing priorities. Ability to handle confidential information with discretion. Ability to support UK, European and international project activity, including North America-related projects managed from the UK. The successful candidate must be comfortable travelling as required and representing the company professionally while doing so. The following would be advantageous: Experience in SaaS, app development, digital products or technology startups. Experience working with developers, software teams or digital agencies. Experience supporting product launches or startup launches. Experience in football, sport, media, publishing, IT networking, facilities management or commercial service-based businesses. Experience preparing pitch decks, investor materials or partnership proposals. Experience using CRM systems, project management tools and productivity platforms. Understanding of HR processes, performance management and team accountability. Experience supporting fundraising, sponsorship or investor conversations. Experience working across UK, European and North America time zones. Highly Organised and disciplined with excellent follow-up. Commercially aware and business-minded. Proactive, practical and solutions-focused. Confident working directly with senior executives. Comfortable challenging, chasing and holding people accountable. Resilient and calm under pressure and able to work at speed without losing attention to detail. Strong at managing competing priorities. Clear and professional in communication. Able to work independently and take ownership. Comfortable in a hands-on startup and project-led environment. Trustworthy, loyal and discreet. Able to move between strategic work and hands-on delivery. Focused on outcomes, not just process. Interested in working across varied sectors, including technology, football, media and commercial services. More details are available on request. We do try to reply to each application personally, however as you can appreciate, we receive a high number of applications for each role we handle and it is not always possible to do this. Therefore, if we do not contact you within seven days your application for this particular role has not been successful. However, we have retained your CV and we will advise you of future roles that may be of interest. Fairford Associates operates as an Employment Agency introducing work-seekers to client employers for direct employment by those employers.
Kick-start your career with an exciting and fast-paced graduate development programme from the UK's largest B2B supplier of electrical equipment. Enjoy excellent rewards, hands-on learning and a clear pathway into sales leadership and business management. What's on Offer: 31,000 - 33,000 starting salary Two pay rises in your first year Profit share bonus + up to 1,800 tax-free training bonuses 25 days' holiday + matched employer pension contributions Fast progression into B2B sales and management Industry-leading, accredited training and mentorship Highly sociable company culture with opportunities to network with clients at events such as, golf days, football matches and motorsport About the Company This market-leading group is committed to developing future leaders. Their long-running graduate programme is designed for ambitious, commercially-focused graduates who want to learn how a successful business operates and progress into high-earning sales and management roles. The Role As a Graduate Trainee, you'll learn the business from the ground up, build strong customer relationships and progress into a field sales and business management position. Graduate Training Programme: First 6 Months Develop core knowledge of how the business operates - sales, warehouse, logistics, supply chain, administration, IT software, and marketing. Build a deep understanding of the product range and the electrical wholesale industry. Start building relationships, winning deals and advising customers face-to-face over the trade counter, e.g. electricians, contractors and tradespeople. Begin your formal sales training course, attend Head Office training and network with other Graduate Trainees. Complete workbook assessments and earn training bonuses for your progress. 6-12 Months Move into internal sales/account management, engaging with B2B customers by phone, e.g. construction companies, local government authorities, housing developers and hotels. Learn business development strategies and how to target and win new key accounts. 12 Months and Beyond Progress to a varied B2B field sales management role with higher earning potential. Travel locally in your company car to meet clients, socialise, discuss projects and build strong relationships. Work towards running your own business within the group, gaining experience in staff management, purchasing and profit and loss. Managers enjoy significant autonomy thanks to the company's decentralised structure. You must have: A full UK driving licence The ability to start a full-time role immediately Apply Today to Find Out More If you're driven, confident and ready to take on responsibility, this programme gives you everything you need to build a successful career in sales and management.
Jun 22, 2026
Full time
Kick-start your career with an exciting and fast-paced graduate development programme from the UK's largest B2B supplier of electrical equipment. Enjoy excellent rewards, hands-on learning and a clear pathway into sales leadership and business management. What's on Offer: 31,000 - 33,000 starting salary Two pay rises in your first year Profit share bonus + up to 1,800 tax-free training bonuses 25 days' holiday + matched employer pension contributions Fast progression into B2B sales and management Industry-leading, accredited training and mentorship Highly sociable company culture with opportunities to network with clients at events such as, golf days, football matches and motorsport About the Company This market-leading group is committed to developing future leaders. Their long-running graduate programme is designed for ambitious, commercially-focused graduates who want to learn how a successful business operates and progress into high-earning sales and management roles. The Role As a Graduate Trainee, you'll learn the business from the ground up, build strong customer relationships and progress into a field sales and business management position. Graduate Training Programme: First 6 Months Develop core knowledge of how the business operates - sales, warehouse, logistics, supply chain, administration, IT software, and marketing. Build a deep understanding of the product range and the electrical wholesale industry. Start building relationships, winning deals and advising customers face-to-face over the trade counter, e.g. electricians, contractors and tradespeople. Begin your formal sales training course, attend Head Office training and network with other Graduate Trainees. Complete workbook assessments and earn training bonuses for your progress. 6-12 Months Move into internal sales/account management, engaging with B2B customers by phone, e.g. construction companies, local government authorities, housing developers and hotels. Learn business development strategies and how to target and win new key accounts. 12 Months and Beyond Progress to a varied B2B field sales management role with higher earning potential. Travel locally in your company car to meet clients, socialise, discuss projects and build strong relationships. Work towards running your own business within the group, gaining experience in staff management, purchasing and profit and loss. Managers enjoy significant autonomy thanks to the company's decentralised structure. You must have: A full UK driving licence The ability to start a full-time role immediately Apply Today to Find Out More If you're driven, confident and ready to take on responsibility, this programme gives you everything you need to build a successful career in sales and management.
Bridgewater Resources UK
Stoke-on-trent, Staffordshire
Kick-start your career with an exciting and fast-paced graduate development programme from the UK's largest B2B supplier of electrical equipment. Enjoy excellent rewards, hands-on learning and a clear pathway into sales leadership and business management. What's on Offer: 31,000 - 33,000 starting salary Two pay rises in your first year Profit share bonus + up to 1,800 tax-free training bonuses 25 days' holiday + matched employer pension contributions Fast progression into B2B sales and management Industry-leading, accredited training and mentorship Highly sociable company culture with opportunities to network with clients at events such as, golf days, football matches and motorsport About the Company This market-leading group is committed to developing future leaders. Their long-running graduate programme is designed for ambitious, commercially-focused graduates who want to learn how a successful business operates and progress into high-earning sales and management roles. The Role As a Graduate Trainee, you'll learn the business from the ground up, build strong customer relationships and progress into a field sales and business management position. Graduate Training Programme: First 6 Months Develop core knowledge of how the business operates - sales, warehouse, logistics, supply chain, administration, IT software, and marketing. Build a deep understanding of the product range and the electrical wholesale industry. Start building relationships, winning deals and advising customers face-to-face over the trade counter, e.g. electricians, contractors and tradespeople. Begin your formal sales training course, attend Head Office training and network with other Graduate Trainees. Complete workbook assessments and earn training bonuses for your progress. 6-12 Months Move into internal sales/account management, engaging with B2B customers by phone, e.g. construction companies, local government authorities, housing developers and hotels. Learn business development strategies and how to target and win new key accounts. 12 Months and Beyond Progress to a varied B2B field sales management role with higher earning potential. Travel locally in your company car to meet clients, socialise, discuss projects and build strong relationships. Work towards running your own business within the group, gaining experience in staff management, purchasing and profit and loss. Managers enjoy significant autonomy thanks to the company's decentralised structure. You must have: A full UK driving licence The ability to start a full-time role immediately Apply Today to Find Out More If you're driven, confident and ready to take on responsibility, this programme gives you everything you need to build a successful career in sales and management.
Jun 22, 2026
Full time
Kick-start your career with an exciting and fast-paced graduate development programme from the UK's largest B2B supplier of electrical equipment. Enjoy excellent rewards, hands-on learning and a clear pathway into sales leadership and business management. What's on Offer: 31,000 - 33,000 starting salary Two pay rises in your first year Profit share bonus + up to 1,800 tax-free training bonuses 25 days' holiday + matched employer pension contributions Fast progression into B2B sales and management Industry-leading, accredited training and mentorship Highly sociable company culture with opportunities to network with clients at events such as, golf days, football matches and motorsport About the Company This market-leading group is committed to developing future leaders. Their long-running graduate programme is designed for ambitious, commercially-focused graduates who want to learn how a successful business operates and progress into high-earning sales and management roles. The Role As a Graduate Trainee, you'll learn the business from the ground up, build strong customer relationships and progress into a field sales and business management position. Graduate Training Programme: First 6 Months Develop core knowledge of how the business operates - sales, warehouse, logistics, supply chain, administration, IT software, and marketing. Build a deep understanding of the product range and the electrical wholesale industry. Start building relationships, winning deals and advising customers face-to-face over the trade counter, e.g. electricians, contractors and tradespeople. Begin your formal sales training course, attend Head Office training and network with other Graduate Trainees. Complete workbook assessments and earn training bonuses for your progress. 6-12 Months Move into internal sales/account management, engaging with B2B customers by phone, e.g. construction companies, local government authorities, housing developers and hotels. Learn business development strategies and how to target and win new key accounts. 12 Months and Beyond Progress to a varied B2B field sales management role with higher earning potential. Travel locally in your company car to meet clients, socialise, discuss projects and build strong relationships. Work towards running your own business within the group, gaining experience in staff management, purchasing and profit and loss. Managers enjoy significant autonomy thanks to the company's decentralised structure. You must have: A full UK driving licence The ability to start a full-time role immediately Apply Today to Find Out More If you're driven, confident and ready to take on responsibility, this programme gives you everything you need to build a successful career in sales and management.
Are you an experienced recruiter or successful salesperson looking for an exciting opportunity in Talent Acquisition? Do you enjoy building relationships, identifying great talent and helping people take the next step in their careers? Whether you come from a recruitment or sales background, if you're motivated, people-focused, and enjoy working in a fast-paced environment, we'd love to hear from you. We have a unique opportunity for a pro-active, game changing Talent Acquisition Specialist to join our Talent Acquisition team here in Portsmouth. You will help us to build a strong employer brand in the recruitment market, ensuring we acquire the best talent for STR's current needs and future growth ambitions, enabling us to position ourselves as an employer of choice. Working at STR STR Group is a multi-award-winning international recruitment company, operating across life sciences, leading-edge capex projects, automation, maritime and engineering & manufacturing. We are proud to be an approved Corporate Member of the Recruitment & Employment Confederation (REC). This certification reflects our commitment to ethical, professional and transparent recruitment practices, giving candidates and clients confidence in our approach. What you'll be doing As our Talent Acquisition Specialist, you will be sourcing the best talent to bring into our business, ensuring we bring in people with the right skills and motivations. As our Talent Acquisition Specialist some of your responsibilities will include: Working closely with HR and business leaders to understand future growth plans and hiring requirements across the organisation. Working with hiring managers to gain a deep understanding of role requirements, team dynamics, and long-term talent needs. Managing the end-to-end recruitment process, including candidate screening, competency-based interviewing ensuring the selection of candidates who align with both role requirements and company values. Proactively identifying opportunities to improve talent attraction, exploring new channels, employer branding initiatives and innovative recruitment approaches to strengthen candidate engagement. Building and maintaining talent pipelines for current and future hiring needs, ensuring a consistent flow of qualified candidates across the business. Using recruitment technology, job boards, social media and market insights to maximise candidate reach and support successful hiring outcomes. What are we offering you? A varied and challenging role where you can make a real difference and commitment to provide you with a personal development plan and clear career path including any required training. Flexible and hybrid working available Early finish Fridays at 3pm every week Modern, slick, state-of-the-art offices with breakout areas and dedicated kitchen (including pool & football tables) Breakfast club - enjoy cereal, breakfast bars and fresh fruit every day Quarterly Directors' Lunches at 5 restaurants EDI (Equality, Diversity and Inclusion) board Annual Awards, Summer & Christmas parties, celebrating with the whole company Special work anniversaries, including chocolate or sweets bouquet, voucher, champagne, bonus and additional holiday, depending on length of service! 23 days' holiday plus bank holidays (rising by 1 day each year of service, capped at 28 days) Option to purchase up to 5 days' extra holiday Health care cash plan and optional private health care from day 1! Company pension scheme Enhanced maternity/paternity leave Birthday off Drinks fridge Free onsite parking Cycle-to-work scheme Employee Referral Programme STR commits to offering those with disabilities an interview if they meet the minimum criteria for the job vacancy. If this sounds like you, and you want access to STR's award-winning inhouse training, then apply today. TA is acting as an Employment Agency in relation to this vacancy.
Jun 20, 2026
Full time
Are you an experienced recruiter or successful salesperson looking for an exciting opportunity in Talent Acquisition? Do you enjoy building relationships, identifying great talent and helping people take the next step in their careers? Whether you come from a recruitment or sales background, if you're motivated, people-focused, and enjoy working in a fast-paced environment, we'd love to hear from you. We have a unique opportunity for a pro-active, game changing Talent Acquisition Specialist to join our Talent Acquisition team here in Portsmouth. You will help us to build a strong employer brand in the recruitment market, ensuring we acquire the best talent for STR's current needs and future growth ambitions, enabling us to position ourselves as an employer of choice. Working at STR STR Group is a multi-award-winning international recruitment company, operating across life sciences, leading-edge capex projects, automation, maritime and engineering & manufacturing. We are proud to be an approved Corporate Member of the Recruitment & Employment Confederation (REC). This certification reflects our commitment to ethical, professional and transparent recruitment practices, giving candidates and clients confidence in our approach. What you'll be doing As our Talent Acquisition Specialist, you will be sourcing the best talent to bring into our business, ensuring we bring in people with the right skills and motivations. As our Talent Acquisition Specialist some of your responsibilities will include: Working closely with HR and business leaders to understand future growth plans and hiring requirements across the organisation. Working with hiring managers to gain a deep understanding of role requirements, team dynamics, and long-term talent needs. Managing the end-to-end recruitment process, including candidate screening, competency-based interviewing ensuring the selection of candidates who align with both role requirements and company values. Proactively identifying opportunities to improve talent attraction, exploring new channels, employer branding initiatives and innovative recruitment approaches to strengthen candidate engagement. Building and maintaining talent pipelines for current and future hiring needs, ensuring a consistent flow of qualified candidates across the business. Using recruitment technology, job boards, social media and market insights to maximise candidate reach and support successful hiring outcomes. What are we offering you? A varied and challenging role where you can make a real difference and commitment to provide you with a personal development plan and clear career path including any required training. Flexible and hybrid working available Early finish Fridays at 3pm every week Modern, slick, state-of-the-art offices with breakout areas and dedicated kitchen (including pool & football tables) Breakfast club - enjoy cereal, breakfast bars and fresh fruit every day Quarterly Directors' Lunches at 5 restaurants EDI (Equality, Diversity and Inclusion) board Annual Awards, Summer & Christmas parties, celebrating with the whole company Special work anniversaries, including chocolate or sweets bouquet, voucher, champagne, bonus and additional holiday, depending on length of service! 23 days' holiday plus bank holidays (rising by 1 day each year of service, capped at 28 days) Option to purchase up to 5 days' extra holiday Health care cash plan and optional private health care from day 1! Company pension scheme Enhanced maternity/paternity leave Birthday off Drinks fridge Free onsite parking Cycle-to-work scheme Employee Referral Programme STR commits to offering those with disabilities an interview if they meet the minimum criteria for the job vacancy. If this sounds like you, and you want access to STR's award-winning inhouse training, then apply today. TA is acting as an Employment Agency in relation to this vacancy.
About The Role Working within the Industry Operations Department, this position will work to improve our Customer and Industry Data integrity by ensuring all customers are onboarded/offboarded correctly and resolving any disputed transfers and losses, all while delivering exceptional customer service to all internal and external customers. You'll also ensure that all vulnerable customers, where requested, are correctly added to the Industry Priority Service Register. The department itself is a fast-paced & ever-changing environment, dealing with the integrity of the read data held both internally and across all industry bodies. Core responsibilities: Work through allocated industry exceptions as assigned by the Industry Operations team leader Support in the reduction of backlogs to improve our industry data integrity & ensure customers are correctly onboarded/offboarded Resolve industry onboarding/Offboarding exceptions to ensure all customers join us/leave us in a Fit to Bill state. Being an escalation and operational support for the wider business on Erroneous Transfers, PS PS (Priority Services) and DAP (Debt Assignment Protocol) Developing a comprehensive understanding of the whole customer journey and how and why industry data integrity is part of this Liaise with other Ecotricity departments and third parties through the Industry Secure Data Exchange Portal (SDEP) to ensure a fair and timely outcome is achieved for customer and industry impacting problems Feedback third party issues/delays to Industry Operations Team Leader and 3rd Party Contract Manager for escalation Customer and third-party outbound contact to ensure timely and effective resolution Resolve high level exceptions created by various industry interfaces and erroneous activity Other projects and ad-hoc tasks deemed inline with the wider ongoing needs of the team and department and Ecotricity mission Deliver in alignment with your agreed KPIs and objectives. Partake in monthly PDRs (121) and side by side sessions with the Industry Operations Team Leader to ensure continual development and quality outputs Complaint resolution in a timely manner Identifying system or process faults and supporting the department with continuous improvements Take ownership for customer disputes and deliver resolution in a timely manner About You Your Skillset: High level of computer literacy with experience of a CRM system, AFMS and Industry Databases coupled with good knowledge of Microsoft Office 365 Able to prioritize your workloads in line with department prioritization, managing a range of tasks and processes Multitasking and remaining calm under pressure Methodical and organised, ability to manage own workload within agreed prioritization Committed to continual improvement for yourself and teammates, contributing to process improvements and personal development Proven effective relationship management both internally and externally Experience working with third parties (MOP, DC/DA) an advantage Excellent written and verbal communication skills High level of attention to detail High level of numeracy, accuracy and problem-solving ability Excellent planning and organisational skills Takes ownership of queries through to resolution Your Attributes: Proactive 'can do' attitude and able to take a measured approach to workload management, delivering key targets within challenging deadlines Self-motivated with a strong work ethic, demonstrating a genuine interest in the industry and developing your own and your team's knowledge A proven record around adherence, meeting and working towards agreed KPI's Pride yourself on maintaining read data integrity across industry and internal systems Treats customers and peers the way they like to be treated Working in a proactive way to find creative and innovative solutions Is receptive to feedback and acts accordingly Exceptional team player who is open and respectful of others Engaging and motivated attitude and style Flexible and adaptable approach to work Live and breathe the Ecotricity Ethos About Us What's in it for you Healthcare plan, life assurance and generous pension contribution Volunteering Day Hybrid Working Various company discounts (including shops, gyms, days out and events) Holiday of 25 days (plus bank holidays) & ability to buy/sell days Cycle to work scheme, car pooling and onsite parking available As a valued member of the team, you will be supporting the Group Environmental Policy and its associated sustainability objectives and targets. Flexibility statement The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use its people in the best possible way at all times and helps the employees to make their contribution in a changing environment. Ecotricity is Britain's greenest energy company. When we started back in 1995, we were the first company in the world to provide a new kind of electricity - the green kind. Our mission was, and remains, to change the way energy is made and used in Britain - by replacing fossil fuels with clean, renewable energy. We don't just supply green energy, we use the money from our customers' bills to make it ourselves too - we build windmills, sun parks and green gasmills in Britain. We call this turning 'bills into mills'. Some of our biggest achievements to date include building Britain's first megawatt windmill and the country's first grid-scale sun park, as well as building our first green gasmill, generating 100% green gas from a source that we will never run out of grass. We don't just focus on energy though- we built the Electric Highway, Britain's leading network of electric vehicle charging points; we helped Forest Green Rovers become the greenest football club in the world; and we launched Britain's greenest mobile phone service, Ecotalk, where they use the money from their customers' bills to protect and regenerate Britain's lost rainforests. Ecotricity is an equal opportunities employer and is committed to providing equality for all. Job Types: Full-time, Permanent Pay: £25,150.00-£29,000.00 per year Benefits: Additional leave Bereavement leave Canteen Casual dress Company events Company pension Cycle to work scheme Employee discount Enhanced maternity leave Enhanced paternity leave Gym membership Life insurance On-site parking Paid volunteer time Referral programme Sick pay Store discount Application question(s): Ecotricity offers hybrid working. Are you able to reliably commute to our Stroud office 3 days per week? Will you now or in the future require sponsorship for employment visa status? Work authorisation: United Kingdom (required) Work Location: Hybrid remote in Stroud GL5 3BY Reference ID: 2510
Oct 08, 2025
Full time
About The Role Working within the Industry Operations Department, this position will work to improve our Customer and Industry Data integrity by ensuring all customers are onboarded/offboarded correctly and resolving any disputed transfers and losses, all while delivering exceptional customer service to all internal and external customers. You'll also ensure that all vulnerable customers, where requested, are correctly added to the Industry Priority Service Register. The department itself is a fast-paced & ever-changing environment, dealing with the integrity of the read data held both internally and across all industry bodies. Core responsibilities: Work through allocated industry exceptions as assigned by the Industry Operations team leader Support in the reduction of backlogs to improve our industry data integrity & ensure customers are correctly onboarded/offboarded Resolve industry onboarding/Offboarding exceptions to ensure all customers join us/leave us in a Fit to Bill state. Being an escalation and operational support for the wider business on Erroneous Transfers, PS PS (Priority Services) and DAP (Debt Assignment Protocol) Developing a comprehensive understanding of the whole customer journey and how and why industry data integrity is part of this Liaise with other Ecotricity departments and third parties through the Industry Secure Data Exchange Portal (SDEP) to ensure a fair and timely outcome is achieved for customer and industry impacting problems Feedback third party issues/delays to Industry Operations Team Leader and 3rd Party Contract Manager for escalation Customer and third-party outbound contact to ensure timely and effective resolution Resolve high level exceptions created by various industry interfaces and erroneous activity Other projects and ad-hoc tasks deemed inline with the wider ongoing needs of the team and department and Ecotricity mission Deliver in alignment with your agreed KPIs and objectives. Partake in monthly PDRs (121) and side by side sessions with the Industry Operations Team Leader to ensure continual development and quality outputs Complaint resolution in a timely manner Identifying system or process faults and supporting the department with continuous improvements Take ownership for customer disputes and deliver resolution in a timely manner About You Your Skillset: High level of computer literacy with experience of a CRM system, AFMS and Industry Databases coupled with good knowledge of Microsoft Office 365 Able to prioritize your workloads in line with department prioritization, managing a range of tasks and processes Multitasking and remaining calm under pressure Methodical and organised, ability to manage own workload within agreed prioritization Committed to continual improvement for yourself and teammates, contributing to process improvements and personal development Proven effective relationship management both internally and externally Experience working with third parties (MOP, DC/DA) an advantage Excellent written and verbal communication skills High level of attention to detail High level of numeracy, accuracy and problem-solving ability Excellent planning and organisational skills Takes ownership of queries through to resolution Your Attributes: Proactive 'can do' attitude and able to take a measured approach to workload management, delivering key targets within challenging deadlines Self-motivated with a strong work ethic, demonstrating a genuine interest in the industry and developing your own and your team's knowledge A proven record around adherence, meeting and working towards agreed KPI's Pride yourself on maintaining read data integrity across industry and internal systems Treats customers and peers the way they like to be treated Working in a proactive way to find creative and innovative solutions Is receptive to feedback and acts accordingly Exceptional team player who is open and respectful of others Engaging and motivated attitude and style Flexible and adaptable approach to work Live and breathe the Ecotricity Ethos About Us What's in it for you Healthcare plan, life assurance and generous pension contribution Volunteering Day Hybrid Working Various company discounts (including shops, gyms, days out and events) Holiday of 25 days (plus bank holidays) & ability to buy/sell days Cycle to work scheme, car pooling and onsite parking available As a valued member of the team, you will be supporting the Group Environmental Policy and its associated sustainability objectives and targets. Flexibility statement The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use its people in the best possible way at all times and helps the employees to make their contribution in a changing environment. Ecotricity is Britain's greenest energy company. When we started back in 1995, we were the first company in the world to provide a new kind of electricity - the green kind. Our mission was, and remains, to change the way energy is made and used in Britain - by replacing fossil fuels with clean, renewable energy. We don't just supply green energy, we use the money from our customers' bills to make it ourselves too - we build windmills, sun parks and green gasmills in Britain. We call this turning 'bills into mills'. Some of our biggest achievements to date include building Britain's first megawatt windmill and the country's first grid-scale sun park, as well as building our first green gasmill, generating 100% green gas from a source that we will never run out of grass. We don't just focus on energy though- we built the Electric Highway, Britain's leading network of electric vehicle charging points; we helped Forest Green Rovers become the greenest football club in the world; and we launched Britain's greenest mobile phone service, Ecotalk, where they use the money from their customers' bills to protect and regenerate Britain's lost rainforests. Ecotricity is an equal opportunities employer and is committed to providing equality for all. Job Types: Full-time, Permanent Pay: £25,150.00-£29,000.00 per year Benefits: Additional leave Bereavement leave Canteen Casual dress Company events Company pension Cycle to work scheme Employee discount Enhanced maternity leave Enhanced paternity leave Gym membership Life insurance On-site parking Paid volunteer time Referral programme Sick pay Store discount Application question(s): Ecotricity offers hybrid working. Are you able to reliably commute to our Stroud office 3 days per week? Will you now or in the future require sponsorship for employment visa status? Work authorisation: United Kingdom (required) Work Location: Hybrid remote in Stroud GL5 3BY Reference ID: 2510
Within our B2B business unit we are on a period of growth. As part of this journey, we are launching a new suite of products into the market alongside ensuring our current products are meeting customer needs. We are therefore seeking a motivated Propositions Manager to join our Change and Transformation team and lead on the development and delivery of new products and tariffs. As a Propositions Manager, you will play a key role in supporting the development, implementation, and continuous improvement of our business energy products and tariffs. You will work closely with our Sales, Marketing, and IT teams to ensure our propositions remain competitive and relevant in the market. This role offers a balance between strategic thinking and hands-on execution, making it ideal for someone looking to develop their career in product management and propositions. Responsibilities: A self-starter who can lead the development, delivery, and enhancement of business energy propositions, ensuring alignment with company strategy and customer needs. Manage product lifecycle activities, including product launches, performance tracking, and improvements. Collaborate with key stakeholders to enhance existing tariffs and introduce innovative pricing structures. Drive enhancements to existing products based on key performance indicators (KPIs), customer feedback, and market research. Develop comprehensive project plans, including objectives, deliverables, timelines, and budget. Coordinate project activities and monitor progress to ensure adherence to schedule and budget. Identify and manage project risks, issues, and dependencies, and develop mitigation strategies. Establish and maintain strong stakeholder relationships. Fostering effective communication and collaboration among team members, stakeholders, and vendors. Lead cross-functional project teams, providing guidance, motivation, and support to achieve project goals. Communicating project statuses, updates, and key milestones to stakeholders and team members. Manage scope changes, ensuring appropriate documentation, communication, and approval processes. Conduct project reviews and quality assessments to identify areas for improvement and implement corrective actions. Ensure finished products are embedded into business-as-usual (BAU) processes with appropriate handover and training. About You Preferable Experience working within the energy and utilities sector Previous experience in project management, proposition development, or a related field. Strong analytical skills with the ability to interpret data and provide insights. Good stakeholder management skills with experience in cross-functional collaboration. Commercial awareness and an understanding of market dynamics. Excellent communication and interpersonal skills. If you like the sound of the role but don't meet all the requirements, we encourage you to apply. We are interested in meeting people from a diverse range of backgrounds and experiences. Come and join our change and transformation team and be a significant part of driving Ecotricity's green future. About Us What's in it for you Healthcare plan, life assurance and generous pension contribution Volunteering Day Hybrid Working Various company discounts (including shops, gyms, days out and events) Holiday of 25 days (plus bank holidays) & ability to buy/sell days Cycle to work scheme, car pooling and onsite parking available As a valued member of the team, you will be supporting the Group Environmental Policy and its associated sustainability objectives and targets. Flexibility statement The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use its people in the best possible way at all times and helps the employees to make their contribution in a changing environment. Ecotricity is Britain's greenest energy company. When we started back in 1995, we were the first company in the world to provide a new kind of electricity - the green kind. Our mission was, and remains, to change the way energy is made and used in Britain - by replacing fossil fuels with clean, renewable energy. We don't just supply green energy, we use the money from our customers' bills to make it ourselves too - we build windmills, sun parks and green gasmills in Britain. We call this turning 'bills into mills'. Some of our biggest achievements to date include building Britain's first megawatt windmill and the country's first grid-scale sun park, as well as building our first green gasmill, generating 100% green gas from a source that we will never run out of grass. We don't just focus on energy though- we built the Electric Highway, Britain's leading network of electric vehicle charging points; we helped Forest Green Rovers become the greenest football club in the world; and we launched Britain's greenest mobile phone service, Ecotalk, where they use the money from their customers' bills to protect and regenerate Britain's lost rainforests. _Ecotricity is an equal opportunities employer and is committed to providing equality for all._ Job Types: Full-time, Permanent Pay: £35,000.00-£45,000.00 per year Benefits: Additional leave Canteen Casual dress Company events Company pension Cycle to work scheme Discounted or free food Employee discount Enhanced maternity leave Enhanced paternity leave Free parking Health & wellbeing programme Life insurance On-site parking Paid volunteer time Referral programme Sick pay Store discount Transport links Application question(s): Will you now or in the future require sponsorship for employment visa status? Work authorisation: United Kingdom (preferred) Work Location: Hybrid remote in Stroud GL5 3BY Reference ID: 2407
Oct 07, 2025
Full time
Within our B2B business unit we are on a period of growth. As part of this journey, we are launching a new suite of products into the market alongside ensuring our current products are meeting customer needs. We are therefore seeking a motivated Propositions Manager to join our Change and Transformation team and lead on the development and delivery of new products and tariffs. As a Propositions Manager, you will play a key role in supporting the development, implementation, and continuous improvement of our business energy products and tariffs. You will work closely with our Sales, Marketing, and IT teams to ensure our propositions remain competitive and relevant in the market. This role offers a balance between strategic thinking and hands-on execution, making it ideal for someone looking to develop their career in product management and propositions. Responsibilities: A self-starter who can lead the development, delivery, and enhancement of business energy propositions, ensuring alignment with company strategy and customer needs. Manage product lifecycle activities, including product launches, performance tracking, and improvements. Collaborate with key stakeholders to enhance existing tariffs and introduce innovative pricing structures. Drive enhancements to existing products based on key performance indicators (KPIs), customer feedback, and market research. Develop comprehensive project plans, including objectives, deliverables, timelines, and budget. Coordinate project activities and monitor progress to ensure adherence to schedule and budget. Identify and manage project risks, issues, and dependencies, and develop mitigation strategies. Establish and maintain strong stakeholder relationships. Fostering effective communication and collaboration among team members, stakeholders, and vendors. Lead cross-functional project teams, providing guidance, motivation, and support to achieve project goals. Communicating project statuses, updates, and key milestones to stakeholders and team members. Manage scope changes, ensuring appropriate documentation, communication, and approval processes. Conduct project reviews and quality assessments to identify areas for improvement and implement corrective actions. Ensure finished products are embedded into business-as-usual (BAU) processes with appropriate handover and training. About You Preferable Experience working within the energy and utilities sector Previous experience in project management, proposition development, or a related field. Strong analytical skills with the ability to interpret data and provide insights. Good stakeholder management skills with experience in cross-functional collaboration. Commercial awareness and an understanding of market dynamics. Excellent communication and interpersonal skills. If you like the sound of the role but don't meet all the requirements, we encourage you to apply. We are interested in meeting people from a diverse range of backgrounds and experiences. Come and join our change and transformation team and be a significant part of driving Ecotricity's green future. About Us What's in it for you Healthcare plan, life assurance and generous pension contribution Volunteering Day Hybrid Working Various company discounts (including shops, gyms, days out and events) Holiday of 25 days (plus bank holidays) & ability to buy/sell days Cycle to work scheme, car pooling and onsite parking available As a valued member of the team, you will be supporting the Group Environmental Policy and its associated sustainability objectives and targets. Flexibility statement The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use its people in the best possible way at all times and helps the employees to make their contribution in a changing environment. Ecotricity is Britain's greenest energy company. When we started back in 1995, we were the first company in the world to provide a new kind of electricity - the green kind. Our mission was, and remains, to change the way energy is made and used in Britain - by replacing fossil fuels with clean, renewable energy. We don't just supply green energy, we use the money from our customers' bills to make it ourselves too - we build windmills, sun parks and green gasmills in Britain. We call this turning 'bills into mills'. Some of our biggest achievements to date include building Britain's first megawatt windmill and the country's first grid-scale sun park, as well as building our first green gasmill, generating 100% green gas from a source that we will never run out of grass. We don't just focus on energy though- we built the Electric Highway, Britain's leading network of electric vehicle charging points; we helped Forest Green Rovers become the greenest football club in the world; and we launched Britain's greenest mobile phone service, Ecotalk, where they use the money from their customers' bills to protect and regenerate Britain's lost rainforests. _Ecotricity is an equal opportunities employer and is committed to providing equality for all._ Job Types: Full-time, Permanent Pay: £35,000.00-£45,000.00 per year Benefits: Additional leave Canteen Casual dress Company events Company pension Cycle to work scheme Discounted or free food Employee discount Enhanced maternity leave Enhanced paternity leave Free parking Health & wellbeing programme Life insurance On-site parking Paid volunteer time Referral programme Sick pay Store discount Transport links Application question(s): Will you now or in the future require sponsorship for employment visa status? Work authorisation: United Kingdom (preferred) Work Location: Hybrid remote in Stroud GL5 3BY Reference ID: 2407
About The Role Working within the Industry Operations Department, this position will work to improve our Customer and Industry Data integrity by ensuring all customers are onboarded/offboarded correctly and resolving any disputed transfers and losses, all while delivering exceptional customer service to all internal and external customers. You'll also ensure that all vulnerable customers, where requested, are correctly added to the Industry Priority Service Register. The department itself is a fast-paced & ever-changing environment, dealing with the integrity of the read data held both internally and across all industry bodies. Core responsibilities: Work through allocated industry exceptions as assigned by the Industry Operations team leader Support in the reduction of backlogs to improve our industry data integrity & ensure customers are correctly onboarded/offboarded Resolve industry onboarding/Offboarding exceptions to ensure all customers join us/leave us in a Fit to Bill state. Being an escalation and operational support for the wider business on Erroneous Transfers, PS PS (Priority Services) and DAP (Debt Assignment Protocol) Developing a comprehensive understanding of the whole customer journey and how and why industry data integrity is part of this Liaise with other Ecotricity departments and third parties through the Industry Secure Data Exchange Portal (SDEP) to ensure a fair and timely outcome is achieved for customer and industry impacting problems Feedback third party issues/delays to Industry Operations Team Leader and 3rd Party Contract Manager for escalation Customer and third-party outbound contact to ensure timely and effective resolution Resolve high level exceptions created by various industry interfaces and erroneous activity Other projects and ad-hoc tasks deemed inline with the wider ongoing needs of the team and department and Ecotricity mission Deliver in alignment with your agreed KPIs and objectives. Partake in monthly PDRs (121) and side by side sessions with the Industry Operations Team Leader to ensure continual development and quality outputs Complaint resolution in a timely manner Identifying system or process faults and supporting the department with continuous improvements Take ownership for customer disputes and deliver resolution in a timely manner About You Your Skillset: High level of computer literacy with experience of a CRM system, AFMS and Industry Databases coupled with good knowledge of Microsoft Office 365 Able to prioritize your workloads in line with department prioritization, managing a range of tasks and processes Multitasking and remaining calm under pressure Methodical and organised, ability to manage own workload within agreed prioritization Committed to continual improvement for yourself and teammates, contributing to process improvements and personal development Proven effective relationship management both internally and externally Experience working with third parties (MOP, DC/DA) an advantage Excellent written and verbal communication skills High level of attention to detail High level of numeracy, accuracy and problem-solving ability Excellent planning and organisational skills Takes ownership of queries through to resolution Your Attributes: Proactive 'can do' attitude and able to take a measured approach to workload management, delivering key targets within challenging deadlines Self-motivated with a strong work ethic, demonstrating a genuine interest in the industry and developing your own and your team's knowledge A proven record around adherence, meeting and working towards agreed KPI's Pride yourself on maintaining read data integrity across industry and internal systems Treats customers and peers the way they like to be treated Working in a proactive way to find creative and innovative solutions Is receptive to feedback and acts accordingly Exceptional team player who is open and respectful of others Engaging and motivated attitude and style Flexible and adaptable approach to work Live and breathe the Ecotricity Ethos About Us What's in it for you Healthcare plan, life assurance and generous pension contribution Volunteering Day Hybrid Working Various company discounts (including shops, gyms, days out and events) Holiday of 25 days (plus bank holidays) & ability to buy/sell days Cycle to work scheme, car pooling and onsite parking available As a valued member of the team, you will be supporting the Group Environmental Policy and its associated sustainability objectives and targets. Flexibility statement The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use its people in the best possible way at all times and helps the employees to make their contribution in a changing environment. Ecotricity is Britain's greenest energy company. When we started back in 1995, we were the first company in the world to provide a new kind of electricity - the green kind. Our mission was, and remains, to change the way energy is made and used in Britain - by replacing fossil fuels with clean, renewable energy. We don't just supply green energy, we use the money from our customers' bills to make it ourselves too - we build windmills, sun parks and green gasmills in Britain. We call this turning 'bills into mills'. Some of our biggest achievements to date include building Britain's first megawatt windmill and the country's first grid-scale sun park, as well as building our first green gasmill, generating 100% green gas from a source that we will never run out of grass. We don't just focus on energy though- we built the Electric Highway, Britain's leading network of electric vehicle charging points; we helped Forest Green Rovers become the greenest football club in the world; and we launched Britain's greenest mobile phone service, Ecotalk, where they use the money from their customers' bills to protect and regenerate Britain's lost rainforests. Ecotricity is an equal opportunities employer and is committed to providing equality for all. Job Types: Full-time, Permanent Pay: £25,150.00-£29,000.00 per year Benefits: Additional leave Bereavement leave Canteen Casual dress Company events Company pension Cycle to work scheme Employee discount Enhanced maternity leave Enhanced paternity leave Gym membership Life insurance On-site parking Paid volunteer time Referral programme Sick pay Store discount Application question(s): Ecotricity offers hybrid working. Are you able to reliably commute to our Stroud office 3 days per week? Will you now or in the future require sponsorship for employment visa status? Work authorisation: United Kingdom (required) Work Location: Hybrid remote in Stroud GL5 3BY Reference ID: 2510
Oct 07, 2025
Full time
About The Role Working within the Industry Operations Department, this position will work to improve our Customer and Industry Data integrity by ensuring all customers are onboarded/offboarded correctly and resolving any disputed transfers and losses, all while delivering exceptional customer service to all internal and external customers. You'll also ensure that all vulnerable customers, where requested, are correctly added to the Industry Priority Service Register. The department itself is a fast-paced & ever-changing environment, dealing with the integrity of the read data held both internally and across all industry bodies. Core responsibilities: Work through allocated industry exceptions as assigned by the Industry Operations team leader Support in the reduction of backlogs to improve our industry data integrity & ensure customers are correctly onboarded/offboarded Resolve industry onboarding/Offboarding exceptions to ensure all customers join us/leave us in a Fit to Bill state. Being an escalation and operational support for the wider business on Erroneous Transfers, PS PS (Priority Services) and DAP (Debt Assignment Protocol) Developing a comprehensive understanding of the whole customer journey and how and why industry data integrity is part of this Liaise with other Ecotricity departments and third parties through the Industry Secure Data Exchange Portal (SDEP) to ensure a fair and timely outcome is achieved for customer and industry impacting problems Feedback third party issues/delays to Industry Operations Team Leader and 3rd Party Contract Manager for escalation Customer and third-party outbound contact to ensure timely and effective resolution Resolve high level exceptions created by various industry interfaces and erroneous activity Other projects and ad-hoc tasks deemed inline with the wider ongoing needs of the team and department and Ecotricity mission Deliver in alignment with your agreed KPIs and objectives. Partake in monthly PDRs (121) and side by side sessions with the Industry Operations Team Leader to ensure continual development and quality outputs Complaint resolution in a timely manner Identifying system or process faults and supporting the department with continuous improvements Take ownership for customer disputes and deliver resolution in a timely manner About You Your Skillset: High level of computer literacy with experience of a CRM system, AFMS and Industry Databases coupled with good knowledge of Microsoft Office 365 Able to prioritize your workloads in line with department prioritization, managing a range of tasks and processes Multitasking and remaining calm under pressure Methodical and organised, ability to manage own workload within agreed prioritization Committed to continual improvement for yourself and teammates, contributing to process improvements and personal development Proven effective relationship management both internally and externally Experience working with third parties (MOP, DC/DA) an advantage Excellent written and verbal communication skills High level of attention to detail High level of numeracy, accuracy and problem-solving ability Excellent planning and organisational skills Takes ownership of queries through to resolution Your Attributes: Proactive 'can do' attitude and able to take a measured approach to workload management, delivering key targets within challenging deadlines Self-motivated with a strong work ethic, demonstrating a genuine interest in the industry and developing your own and your team's knowledge A proven record around adherence, meeting and working towards agreed KPI's Pride yourself on maintaining read data integrity across industry and internal systems Treats customers and peers the way they like to be treated Working in a proactive way to find creative and innovative solutions Is receptive to feedback and acts accordingly Exceptional team player who is open and respectful of others Engaging and motivated attitude and style Flexible and adaptable approach to work Live and breathe the Ecotricity Ethos About Us What's in it for you Healthcare plan, life assurance and generous pension contribution Volunteering Day Hybrid Working Various company discounts (including shops, gyms, days out and events) Holiday of 25 days (plus bank holidays) & ability to buy/sell days Cycle to work scheme, car pooling and onsite parking available As a valued member of the team, you will be supporting the Group Environmental Policy and its associated sustainability objectives and targets. Flexibility statement The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use its people in the best possible way at all times and helps the employees to make their contribution in a changing environment. Ecotricity is Britain's greenest energy company. When we started back in 1995, we were the first company in the world to provide a new kind of electricity - the green kind. Our mission was, and remains, to change the way energy is made and used in Britain - by replacing fossil fuels with clean, renewable energy. We don't just supply green energy, we use the money from our customers' bills to make it ourselves too - we build windmills, sun parks and green gasmills in Britain. We call this turning 'bills into mills'. Some of our biggest achievements to date include building Britain's first megawatt windmill and the country's first grid-scale sun park, as well as building our first green gasmill, generating 100% green gas from a source that we will never run out of grass. We don't just focus on energy though- we built the Electric Highway, Britain's leading network of electric vehicle charging points; we helped Forest Green Rovers become the greenest football club in the world; and we launched Britain's greenest mobile phone service, Ecotalk, where they use the money from their customers' bills to protect and regenerate Britain's lost rainforests. Ecotricity is an equal opportunities employer and is committed to providing equality for all. Job Types: Full-time, Permanent Pay: £25,150.00-£29,000.00 per year Benefits: Additional leave Bereavement leave Canteen Casual dress Company events Company pension Cycle to work scheme Employee discount Enhanced maternity leave Enhanced paternity leave Gym membership Life insurance On-site parking Paid volunteer time Referral programme Sick pay Store discount Application question(s): Ecotricity offers hybrid working. Are you able to reliably commute to our Stroud office 3 days per week? Will you now or in the future require sponsorship for employment visa status? Work authorisation: United Kingdom (required) Work Location: Hybrid remote in Stroud GL5 3BY Reference ID: 2510
Within our B2B business unit we are on a period of growth. As part of this journey, we are launching a new suite of products into the market alongside ensuring our current products are meeting customer needs. We are therefore seeking a motivated Propositions Manager to join our Change and Transformation team and lead on the development and delivery of new products and tariffs. As a Propositions Manager, you will play a key role in supporting the development, implementation, and continuous improvement of our business energy products and tariffs. You will work closely with our Sales, Marketing, and IT teams to ensure our propositions remain competitive and relevant in the market. This role offers a balance between strategic thinking and hands-on execution, making it ideal for someone looking to develop their career in product management and propositions. Responsibilities: A self-starter who can lead the development, delivery, and enhancement of business energy propositions, ensuring alignment with company strategy and customer needs. Manage product lifecycle activities, including product launches, performance tracking, and improvements. Collaborate with key stakeholders to enhance existing tariffs and introduce innovative pricing structures. Drive enhancements to existing products based on key performance indicators (KPIs), customer feedback, and market research. Develop comprehensive project plans, including objectives, deliverables, timelines, and budget. Coordinate project activities and monitor progress to ensure adherence to schedule and budget. Identify and manage project risks, issues, and dependencies, and develop mitigation strategies. Establish and maintain strong stakeholder relationships. Fostering effective communication and collaboration among team members, stakeholders, and vendors. Lead cross-functional project teams, providing guidance, motivation, and support to achieve project goals. Communicating project statuses, updates, and key milestones to stakeholders and team members. Manage scope changes, ensuring appropriate documentation, communication, and approval processes. Conduct project reviews and quality assessments to identify areas for improvement and implement corrective actions. Ensure finished products are embedded into business-as-usual (BAU) processes with appropriate handover and training. About You Preferable Experience working within the energy and utilities sector Previous experience in project management, proposition development, or a related field. Strong analytical skills with the ability to interpret data and provide insights. Good stakeholder management skills with experience in cross-functional collaboration. Commercial awareness and an understanding of market dynamics. Excellent communication and interpersonal skills. If you like the sound of the role but don't meet all the requirements, we encourage you to apply. We are interested in meeting people from a diverse range of backgrounds and experiences. Come and join our change and transformation team and be a significant part of driving Ecotricity's green future. About Us What's in it for you Healthcare plan, life assurance and generous pension contribution Volunteering Day Hybrid Working Various company discounts (including shops, gyms, days out and events) Holiday of 25 days (plus bank holidays) & ability to buy/sell days Cycle to work scheme, car pooling and onsite parking available As a valued member of the team, you will be supporting the Group Environmental Policy and its associated sustainability objectives and targets. Flexibility statement The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use its people in the best possible way at all times and helps the employees to make their contribution in a changing environment. Ecotricity is Britain's greenest energy company. When we started back in 1995, we were the first company in the world to provide a new kind of electricity - the green kind. Our mission was, and remains, to change the way energy is made and used in Britain - by replacing fossil fuels with clean, renewable energy. We don't just supply green energy, we use the money from our customers' bills to make it ourselves too - we build windmills, sun parks and green gasmills in Britain. We call this turning 'bills into mills'. Some of our biggest achievements to date include building Britain's first megawatt windmill and the country's first grid-scale sun park, as well as building our first green gasmill, generating 100% green gas from a source that we will never run out of grass. We don't just focus on energy though- we built the Electric Highway, Britain's leading network of electric vehicle charging points; we helped Forest Green Rovers become the greenest football club in the world; and we launched Britain's greenest mobile phone service, Ecotalk, where they use the money from their customers' bills to protect and regenerate Britain's lost rainforests. _Ecotricity is an equal opportunities employer and is committed to providing equality for all._ Job Types: Full-time, Permanent Pay: £35,000.00-£45,000.00 per year Benefits: Additional leave Canteen Casual dress Company events Company pension Cycle to work scheme Discounted or free food Employee discount Enhanced maternity leave Enhanced paternity leave Free parking Health & wellbeing programme Life insurance On-site parking Paid volunteer time Referral programme Sick pay Store discount Transport links Application question(s): Will you now or in the future require sponsorship for employment visa status? Work authorisation: United Kingdom (preferred) Work Location: Hybrid remote in Stroud GL5 3BY Reference ID: 2407
Oct 06, 2025
Full time
Within our B2B business unit we are on a period of growth. As part of this journey, we are launching a new suite of products into the market alongside ensuring our current products are meeting customer needs. We are therefore seeking a motivated Propositions Manager to join our Change and Transformation team and lead on the development and delivery of new products and tariffs. As a Propositions Manager, you will play a key role in supporting the development, implementation, and continuous improvement of our business energy products and tariffs. You will work closely with our Sales, Marketing, and IT teams to ensure our propositions remain competitive and relevant in the market. This role offers a balance between strategic thinking and hands-on execution, making it ideal for someone looking to develop their career in product management and propositions. Responsibilities: A self-starter who can lead the development, delivery, and enhancement of business energy propositions, ensuring alignment with company strategy and customer needs. Manage product lifecycle activities, including product launches, performance tracking, and improvements. Collaborate with key stakeholders to enhance existing tariffs and introduce innovative pricing structures. Drive enhancements to existing products based on key performance indicators (KPIs), customer feedback, and market research. Develop comprehensive project plans, including objectives, deliverables, timelines, and budget. Coordinate project activities and monitor progress to ensure adherence to schedule and budget. Identify and manage project risks, issues, and dependencies, and develop mitigation strategies. Establish and maintain strong stakeholder relationships. Fostering effective communication and collaboration among team members, stakeholders, and vendors. Lead cross-functional project teams, providing guidance, motivation, and support to achieve project goals. Communicating project statuses, updates, and key milestones to stakeholders and team members. Manage scope changes, ensuring appropriate documentation, communication, and approval processes. Conduct project reviews and quality assessments to identify areas for improvement and implement corrective actions. Ensure finished products are embedded into business-as-usual (BAU) processes with appropriate handover and training. About You Preferable Experience working within the energy and utilities sector Previous experience in project management, proposition development, or a related field. Strong analytical skills with the ability to interpret data and provide insights. Good stakeholder management skills with experience in cross-functional collaboration. Commercial awareness and an understanding of market dynamics. Excellent communication and interpersonal skills. If you like the sound of the role but don't meet all the requirements, we encourage you to apply. We are interested in meeting people from a diverse range of backgrounds and experiences. Come and join our change and transformation team and be a significant part of driving Ecotricity's green future. About Us What's in it for you Healthcare plan, life assurance and generous pension contribution Volunteering Day Hybrid Working Various company discounts (including shops, gyms, days out and events) Holiday of 25 days (plus bank holidays) & ability to buy/sell days Cycle to work scheme, car pooling and onsite parking available As a valued member of the team, you will be supporting the Group Environmental Policy and its associated sustainability objectives and targets. Flexibility statement The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use its people in the best possible way at all times and helps the employees to make their contribution in a changing environment. Ecotricity is Britain's greenest energy company. When we started back in 1995, we were the first company in the world to provide a new kind of electricity - the green kind. Our mission was, and remains, to change the way energy is made and used in Britain - by replacing fossil fuels with clean, renewable energy. We don't just supply green energy, we use the money from our customers' bills to make it ourselves too - we build windmills, sun parks and green gasmills in Britain. We call this turning 'bills into mills'. Some of our biggest achievements to date include building Britain's first megawatt windmill and the country's first grid-scale sun park, as well as building our first green gasmill, generating 100% green gas from a source that we will never run out of grass. We don't just focus on energy though- we built the Electric Highway, Britain's leading network of electric vehicle charging points; we helped Forest Green Rovers become the greenest football club in the world; and we launched Britain's greenest mobile phone service, Ecotalk, where they use the money from their customers' bills to protect and regenerate Britain's lost rainforests. _Ecotricity is an equal opportunities employer and is committed to providing equality for all._ Job Types: Full-time, Permanent Pay: £35,000.00-£45,000.00 per year Benefits: Additional leave Canteen Casual dress Company events Company pension Cycle to work scheme Discounted or free food Employee discount Enhanced maternity leave Enhanced paternity leave Free parking Health & wellbeing programme Life insurance On-site parking Paid volunteer time Referral programme Sick pay Store discount Transport links Application question(s): Will you now or in the future require sponsorship for employment visa status? Work authorisation: United Kingdom (preferred) Work Location: Hybrid remote in Stroud GL5 3BY Reference ID: 2407
About The Role Working within the Industry Operations Department, this position will work to improve our Customer and Industry Data integrity by ensuring all customers are onboarded/offboarded correctly and resolving any disputed transfers and losses, all while delivering exceptional customer service to all internal and external customers. You'll also ensure that all vulnerable customers, where requested, are correctly added to the Industry Priority Service Register. The department itself is a fast-paced & ever-changing environment, dealing with the integrity of the read data held both internally and across all industry bodies. Core responsibilities: Work through allocated industry exceptions as assigned by the Industry Operations team leader Support in the reduction of backlogs to improve our industry data integrity & ensure customers are correctly onboarded/offboarded Resolve industry onboarding/Offboarding exceptions to ensure all customers join us/leave us in a Fit to Bill state. Being an escalation and operational support for the wider business on Erroneous Transfers, PS PS (Priority Services) and DAP (Debt Assignment Protocol) Developing a comprehensive understanding of the whole customer journey and how and why industry data integrity is part of this Liaise with other Ecotricity departments and third parties through the Industry Secure Data Exchange Portal (SDEP) to ensure a fair and timely outcome is achieved for customer and industry impacting problems Feedback third party issues/delays to Industry Operations Team Leader and 3rd Party Contract Manager for escalation Customer and third-party outbound contact to ensure timely and effective resolution Resolve high level exceptions created by various industry interfaces and erroneous activity Other projects and ad-hoc tasks deemed inline with the wider ongoing needs of the team and department and Ecotricity mission Deliver in alignment with your agreed KPIs and objectives. Partake in monthly PDRs (121) and side by side sessions with the Industry Operations Team Leader to ensure continual development and quality outputs Complaint resolution in a timely manner Identifying system or process faults and supporting the department with continuous improvements Take ownership for customer disputes and deliver resolution in a timely manner About You Your Skillset: High level of computer literacy with experience of a CRM system, AFMS and Industry Databases coupled with good knowledge of Microsoft Office 365 Able to prioritize your workloads in line with department prioritization, managing a range of tasks and processes Multitasking and remaining calm under pressure Methodical and organised, ability to manage own workload within agreed prioritization Committed to continual improvement for yourself and teammates, contributing to process improvements and personal development Proven effective relationship management both internally and externally Experience working with third parties (MOP, DC/DA) an advantage Excellent written and verbal communication skills High level of attention to detail High level of numeracy, accuracy and problem-solving ability Excellent planning and organisational skills Takes ownership of queries through to resolution Your Attributes: Proactive 'can do' attitude and able to take a measured approach to workload management, delivering key targets within challenging deadlines Self-motivated with a strong work ethic, demonstrating a genuine interest in the industry and developing your own and your team's knowledge A proven record around adherence, meeting and working towards agreed KPI's Pride yourself on maintaining read data integrity across industry and internal systems Treats customers and peers the way they like to be treated Working in a proactive way to find creative and innovative solutions Is receptive to feedback and acts accordingly Exceptional team player who is open and respectful of others Engaging and motivated attitude and style Flexible and adaptable approach to work Live and breathe the Ecotricity Ethos About Us What's in it for you Healthcare plan, life assurance and generous pension contribution Volunteering Day Hybrid Working Various company discounts (including shops, gyms, days out and events) Holiday of 25 days (plus bank holidays) & ability to buy/sell days Cycle to work scheme, car pooling and onsite parking available As a valued member of the team, you will be supporting the Group Environmental Policy and its associated sustainability objectives and targets. Flexibility statement The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use its people in the best possible way at all times and helps the employees to make their contribution in a changing environment. Ecotricity is Britain's greenest energy company. When we started back in 1995, we were the first company in the world to provide a new kind of electricity - the green kind. Our mission was, and remains, to change the way energy is made and used in Britain - by replacing fossil fuels with clean, renewable energy. We don't just supply green energy, we use the money from our customers' bills to make it ourselves too - we build windmills, sun parks and green gasmills in Britain. We call this turning 'bills into mills'. Some of our biggest achievements to date include building Britain's first megawatt windmill and the country's first grid-scale sun park, as well as building our first green gasmill, generating 100% green gas from a source that we will never run out of grass. We don't just focus on energy though- we built the Electric Highway, Britain's leading network of electric vehicle charging points; we helped Forest Green Rovers become the greenest football club in the world; and we launched Britain's greenest mobile phone service, Ecotalk, where they use the money from their customers' bills to protect and regenerate Britain's lost rainforests. Ecotricity is an equal opportunities employer and is committed to providing equality for all. Job Types: Full-time, Permanent Pay: £25,150.00-£29,000.00 per year Benefits: Additional leave Bereavement leave Canteen Casual dress Company events Company pension Cycle to work scheme Employee discount Enhanced maternity leave Enhanced paternity leave Gym membership Life insurance On-site parking Paid volunteer time Referral programme Sick pay Store discount Application question(s): Ecotricity offers hybrid working. Are you able to reliably commute to our Stroud office 3 days per week? Will you now or in the future require sponsorship for employment visa status? Work authorisation: United Kingdom (required) Work Location: Hybrid remote in Stroud GL5 3BY Reference ID: 2510
Oct 06, 2025
Full time
About The Role Working within the Industry Operations Department, this position will work to improve our Customer and Industry Data integrity by ensuring all customers are onboarded/offboarded correctly and resolving any disputed transfers and losses, all while delivering exceptional customer service to all internal and external customers. You'll also ensure that all vulnerable customers, where requested, are correctly added to the Industry Priority Service Register. The department itself is a fast-paced & ever-changing environment, dealing with the integrity of the read data held both internally and across all industry bodies. Core responsibilities: Work through allocated industry exceptions as assigned by the Industry Operations team leader Support in the reduction of backlogs to improve our industry data integrity & ensure customers are correctly onboarded/offboarded Resolve industry onboarding/Offboarding exceptions to ensure all customers join us/leave us in a Fit to Bill state. Being an escalation and operational support for the wider business on Erroneous Transfers, PS PS (Priority Services) and DAP (Debt Assignment Protocol) Developing a comprehensive understanding of the whole customer journey and how and why industry data integrity is part of this Liaise with other Ecotricity departments and third parties through the Industry Secure Data Exchange Portal (SDEP) to ensure a fair and timely outcome is achieved for customer and industry impacting problems Feedback third party issues/delays to Industry Operations Team Leader and 3rd Party Contract Manager for escalation Customer and third-party outbound contact to ensure timely and effective resolution Resolve high level exceptions created by various industry interfaces and erroneous activity Other projects and ad-hoc tasks deemed inline with the wider ongoing needs of the team and department and Ecotricity mission Deliver in alignment with your agreed KPIs and objectives. Partake in monthly PDRs (121) and side by side sessions with the Industry Operations Team Leader to ensure continual development and quality outputs Complaint resolution in a timely manner Identifying system or process faults and supporting the department with continuous improvements Take ownership for customer disputes and deliver resolution in a timely manner About You Your Skillset: High level of computer literacy with experience of a CRM system, AFMS and Industry Databases coupled with good knowledge of Microsoft Office 365 Able to prioritize your workloads in line with department prioritization, managing a range of tasks and processes Multitasking and remaining calm under pressure Methodical and organised, ability to manage own workload within agreed prioritization Committed to continual improvement for yourself and teammates, contributing to process improvements and personal development Proven effective relationship management both internally and externally Experience working with third parties (MOP, DC/DA) an advantage Excellent written and verbal communication skills High level of attention to detail High level of numeracy, accuracy and problem-solving ability Excellent planning and organisational skills Takes ownership of queries through to resolution Your Attributes: Proactive 'can do' attitude and able to take a measured approach to workload management, delivering key targets within challenging deadlines Self-motivated with a strong work ethic, demonstrating a genuine interest in the industry and developing your own and your team's knowledge A proven record around adherence, meeting and working towards agreed KPI's Pride yourself on maintaining read data integrity across industry and internal systems Treats customers and peers the way they like to be treated Working in a proactive way to find creative and innovative solutions Is receptive to feedback and acts accordingly Exceptional team player who is open and respectful of others Engaging and motivated attitude and style Flexible and adaptable approach to work Live and breathe the Ecotricity Ethos About Us What's in it for you Healthcare plan, life assurance and generous pension contribution Volunteering Day Hybrid Working Various company discounts (including shops, gyms, days out and events) Holiday of 25 days (plus bank holidays) & ability to buy/sell days Cycle to work scheme, car pooling and onsite parking available As a valued member of the team, you will be supporting the Group Environmental Policy and its associated sustainability objectives and targets. Flexibility statement The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use its people in the best possible way at all times and helps the employees to make their contribution in a changing environment. Ecotricity is Britain's greenest energy company. When we started back in 1995, we were the first company in the world to provide a new kind of electricity - the green kind. Our mission was, and remains, to change the way energy is made and used in Britain - by replacing fossil fuels with clean, renewable energy. We don't just supply green energy, we use the money from our customers' bills to make it ourselves too - we build windmills, sun parks and green gasmills in Britain. We call this turning 'bills into mills'. Some of our biggest achievements to date include building Britain's first megawatt windmill and the country's first grid-scale sun park, as well as building our first green gasmill, generating 100% green gas from a source that we will never run out of grass. We don't just focus on energy though- we built the Electric Highway, Britain's leading network of electric vehicle charging points; we helped Forest Green Rovers become the greenest football club in the world; and we launched Britain's greenest mobile phone service, Ecotalk, where they use the money from their customers' bills to protect and regenerate Britain's lost rainforests. Ecotricity is an equal opportunities employer and is committed to providing equality for all. Job Types: Full-time, Permanent Pay: £25,150.00-£29,000.00 per year Benefits: Additional leave Bereavement leave Canteen Casual dress Company events Company pension Cycle to work scheme Employee discount Enhanced maternity leave Enhanced paternity leave Gym membership Life insurance On-site parking Paid volunteer time Referral programme Sick pay Store discount Application question(s): Ecotricity offers hybrid working. Are you able to reliably commute to our Stroud office 3 days per week? Will you now or in the future require sponsorship for employment visa status? Work authorisation: United Kingdom (required) Work Location: Hybrid remote in Stroud GL5 3BY Reference ID: 2510
Within our B2B business unit we are on a period of growth. As part of this journey, we are launching a new suite of products into the market alongside ensuring our current products are meeting customer needs. We are therefore seeking a motivated Propositions Manager to join our Change and Transformation team and lead on the development and delivery of new products and tariffs. As a Propositions Manager, you will play a key role in supporting the development, implementation, and continuous improvement of our business energy products and tariffs. You will work closely with our Sales, Marketing, and IT teams to ensure our propositions remain competitive and relevant in the market. This role offers a balance between strategic thinking and hands-on execution, making it ideal for someone looking to develop their career in product management and propositions. Responsibilities: A self-starter who can lead the development, delivery, and enhancement of business energy propositions, ensuring alignment with company strategy and customer needs. Manage product lifecycle activities, including product launches, performance tracking, and improvements. Collaborate with key stakeholders to enhance existing tariffs and introduce innovative pricing structures. Drive enhancements to existing products based on key performance indicators (KPIs), customer feedback, and market research. Develop comprehensive project plans, including objectives, deliverables, timelines, and budget. Coordinate project activities and monitor progress to ensure adherence to schedule and budget. Identify and manage project risks, issues, and dependencies, and develop mitigation strategies. Establish and maintain strong stakeholder relationships. Fostering effective communication and collaboration among team members, stakeholders, and vendors. Lead cross-functional project teams, providing guidance, motivation, and support to achieve project goals. Communicating project statuses, updates, and key milestones to stakeholders and team members. Manage scope changes, ensuring appropriate documentation, communication, and approval processes. Conduct project reviews and quality assessments to identify areas for improvement and implement corrective actions. Ensure finished products are embedded into business-as-usual (BAU) processes with appropriate handover and training. About You Preferable Experience working within the energy and utilities sector Previous experience in project management, proposition development, or a related field. Strong analytical skills with the ability to interpret data and provide insights. Good stakeholder management skills with experience in cross-functional collaboration. Commercial awareness and an understanding of market dynamics. Excellent communication and interpersonal skills. If you like the sound of the role but don't meet all the requirements, we encourage you to apply. We are interested in meeting people from a diverse range of backgrounds and experiences. Come and join our change and transformation team and be a significant part of driving Ecotricity's green future. About Us What's in it for you Healthcare plan, life assurance and generous pension contribution Volunteering Day Hybrid Working Various company discounts (including shops, gyms, days out and events) Holiday of 25 days (plus bank holidays) & ability to buy/sell days Cycle to work scheme, car pooling and onsite parking available As a valued member of the team, you will be supporting the Group Environmental Policy and its associated sustainability objectives and targets. Flexibility statement The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use its people in the best possible way at all times and helps the employees to make their contribution in a changing environment. Ecotricity is Britain's greenest energy company. When we started back in 1995, we were the first company in the world to provide a new kind of electricity - the green kind. Our mission was, and remains, to change the way energy is made and used in Britain - by replacing fossil fuels with clean, renewable energy. We don't just supply green energy, we use the money from our customers' bills to make it ourselves too - we build windmills, sun parks and green gasmills in Britain. We call this turning 'bills into mills'. Some of our biggest achievements to date include building Britain's first megawatt windmill and the country's first grid-scale sun park, as well as building our first green gasmill, generating 100% green gas from a source that we will never run out of grass. We don't just focus on energy though- we built the Electric Highway, Britain's leading network of electric vehicle charging points; we helped Forest Green Rovers become the greenest football club in the world; and we launched Britain's greenest mobile phone service, Ecotalk, where they use the money from their customers' bills to protect and regenerate Britain's lost rainforests. _Ecotricity is an equal opportunities employer and is committed to providing equality for all._ Job Types: Full-time, Permanent Pay: £35,000.00-£45,000.00 per year Benefits: Additional leave Canteen Casual dress Company events Company pension Cycle to work scheme Discounted or free food Employee discount Enhanced maternity leave Enhanced paternity leave Free parking Health & wellbeing programme Life insurance On-site parking Paid volunteer time Referral programme Sick pay Store discount Transport links Application question(s): Will you now or in the future require sponsorship for employment visa status? Work authorisation: United Kingdom (preferred) Work Location: Hybrid remote in Stroud GL5 3BY Reference ID: 2407
Oct 04, 2025
Full time
Within our B2B business unit we are on a period of growth. As part of this journey, we are launching a new suite of products into the market alongside ensuring our current products are meeting customer needs. We are therefore seeking a motivated Propositions Manager to join our Change and Transformation team and lead on the development and delivery of new products and tariffs. As a Propositions Manager, you will play a key role in supporting the development, implementation, and continuous improvement of our business energy products and tariffs. You will work closely with our Sales, Marketing, and IT teams to ensure our propositions remain competitive and relevant in the market. This role offers a balance between strategic thinking and hands-on execution, making it ideal for someone looking to develop their career in product management and propositions. Responsibilities: A self-starter who can lead the development, delivery, and enhancement of business energy propositions, ensuring alignment with company strategy and customer needs. Manage product lifecycle activities, including product launches, performance tracking, and improvements. Collaborate with key stakeholders to enhance existing tariffs and introduce innovative pricing structures. Drive enhancements to existing products based on key performance indicators (KPIs), customer feedback, and market research. Develop comprehensive project plans, including objectives, deliverables, timelines, and budget. Coordinate project activities and monitor progress to ensure adherence to schedule and budget. Identify and manage project risks, issues, and dependencies, and develop mitigation strategies. Establish and maintain strong stakeholder relationships. Fostering effective communication and collaboration among team members, stakeholders, and vendors. Lead cross-functional project teams, providing guidance, motivation, and support to achieve project goals. Communicating project statuses, updates, and key milestones to stakeholders and team members. Manage scope changes, ensuring appropriate documentation, communication, and approval processes. Conduct project reviews and quality assessments to identify areas for improvement and implement corrective actions. Ensure finished products are embedded into business-as-usual (BAU) processes with appropriate handover and training. About You Preferable Experience working within the energy and utilities sector Previous experience in project management, proposition development, or a related field. Strong analytical skills with the ability to interpret data and provide insights. Good stakeholder management skills with experience in cross-functional collaboration. Commercial awareness and an understanding of market dynamics. Excellent communication and interpersonal skills. If you like the sound of the role but don't meet all the requirements, we encourage you to apply. We are interested in meeting people from a diverse range of backgrounds and experiences. Come and join our change and transformation team and be a significant part of driving Ecotricity's green future. About Us What's in it for you Healthcare plan, life assurance and generous pension contribution Volunteering Day Hybrid Working Various company discounts (including shops, gyms, days out and events) Holiday of 25 days (plus bank holidays) & ability to buy/sell days Cycle to work scheme, car pooling and onsite parking available As a valued member of the team, you will be supporting the Group Environmental Policy and its associated sustainability objectives and targets. Flexibility statement The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use its people in the best possible way at all times and helps the employees to make their contribution in a changing environment. Ecotricity is Britain's greenest energy company. When we started back in 1995, we were the first company in the world to provide a new kind of electricity - the green kind. Our mission was, and remains, to change the way energy is made and used in Britain - by replacing fossil fuels with clean, renewable energy. We don't just supply green energy, we use the money from our customers' bills to make it ourselves too - we build windmills, sun parks and green gasmills in Britain. We call this turning 'bills into mills'. Some of our biggest achievements to date include building Britain's first megawatt windmill and the country's first grid-scale sun park, as well as building our first green gasmill, generating 100% green gas from a source that we will never run out of grass. We don't just focus on energy though- we built the Electric Highway, Britain's leading network of electric vehicle charging points; we helped Forest Green Rovers become the greenest football club in the world; and we launched Britain's greenest mobile phone service, Ecotalk, where they use the money from their customers' bills to protect and regenerate Britain's lost rainforests. _Ecotricity is an equal opportunities employer and is committed to providing equality for all._ Job Types: Full-time, Permanent Pay: £35,000.00-£45,000.00 per year Benefits: Additional leave Canteen Casual dress Company events Company pension Cycle to work scheme Discounted or free food Employee discount Enhanced maternity leave Enhanced paternity leave Free parking Health & wellbeing programme Life insurance On-site parking Paid volunteer time Referral programme Sick pay Store discount Transport links Application question(s): Will you now or in the future require sponsorship for employment visa status? Work authorisation: United Kingdom (preferred) Work Location: Hybrid remote in Stroud GL5 3BY Reference ID: 2407
About The Role Working within the Industry Operations Department, this position will work to improve our Customer and Industry Data integrity by ensuring all customers are onboarded/offboarded correctly and resolving any disputed transfers and losses, all while delivering exceptional customer service to all internal and external customers. You'll also ensure that all vulnerable customers, where requested, are correctly added to the Industry Priority Service Register. The department itself is a fast-paced & ever-changing environment, dealing with the integrity of the read data held both internally and across all industry bodies. Core responsibilities: Work through allocated industry exceptions as assigned by the Industry Operations team leader Support in the reduction of backlogs to improve our industry data integrity & ensure customers are correctly onboarded/offboarded Resolve industry onboarding/Offboarding exceptions to ensure all customers join us/leave us in a Fit to Bill state. Being an escalation and operational support for the wider business on Erroneous Transfers, PS PS (Priority Services) and DAP (Debt Assignment Protocol) Developing a comprehensive understanding of the whole customer journey and how and why industry data integrity is part of this Liaise with other Ecotricity departments and third parties through the Industry Secure Data Exchange Portal (SDEP) to ensure a fair and timely outcome is achieved for customer and industry impacting problems Feedback third party issues/delays to Industry Operations Team Leader and 3rd Party Contract Manager for escalation Customer and third-party outbound contact to ensure timely and effective resolution Resolve high level exceptions created by various industry interfaces and erroneous activity Other projects and ad-hoc tasks deemed inline with the wider ongoing needs of the team and department and Ecotricity mission Deliver in alignment with your agreed KPIs and objectives. Partake in monthly PDRs (121) and side by side sessions with the Industry Operations Team Leader to ensure continual development and quality outputs Complaint resolution in a timely manner Identifying system or process faults and supporting the department with continuous improvements Take ownership for customer disputes and deliver resolution in a timely manner About You Your Skillset: High level of computer literacy with experience of a CRM system, AFMS and Industry Databases coupled with good knowledge of Microsoft Office 365 Able to prioritize your workloads in line with department prioritization, managing a range of tasks and processes Multitasking and remaining calm under pressure Methodical and organised, ability to manage own workload within agreed prioritization Committed to continual improvement for yourself and teammates, contributing to process improvements and personal development Proven effective relationship management both internally and externally Experience working with third parties (MOP, DC/DA) an advantage Excellent written and verbal communication skills High level of attention to detail High level of numeracy, accuracy and problem-solving ability Excellent planning and organisational skills Takes ownership of queries through to resolution Your Attributes: Proactive 'can do' attitude and able to take a measured approach to workload management, delivering key targets within challenging deadlines Self-motivated with a strong work ethic, demonstrating a genuine interest in the industry and developing your own and your team's knowledge A proven record around adherence, meeting and working towards agreed KPI's Pride yourself on maintaining read data integrity across industry and internal systems Treats customers and peers the way they like to be treated Working in a proactive way to find creative and innovative solutions Is receptive to feedback and acts accordingly Exceptional team player who is open and respectful of others Engaging and motivated attitude and style Flexible and adaptable approach to work Live and breathe the Ecotricity Ethos About Us What's in it for you Healthcare plan, life assurance and generous pension contribution Volunteering Day Hybrid Working Various company discounts (including shops, gyms, days out and events) Holiday of 25 days (plus bank holidays) & ability to buy/sell days Cycle to work scheme, car pooling and onsite parking available As a valued member of the team, you will be supporting the Group Environmental Policy and its associated sustainability objectives and targets. Flexibility statement The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use its people in the best possible way at all times and helps the employees to make their contribution in a changing environment. Ecotricity is Britain's greenest energy company. When we started back in 1995, we were the first company in the world to provide a new kind of electricity - the green kind. Our mission was, and remains, to change the way energy is made and used in Britain - by replacing fossil fuels with clean, renewable energy. We don't just supply green energy, we use the money from our customers' bills to make it ourselves too - we build windmills, sun parks and green gasmills in Britain. We call this turning 'bills into mills'. Some of our biggest achievements to date include building Britain's first megawatt windmill and the country's first grid-scale sun park, as well as building our first green gasmill, generating 100% green gas from a source that we will never run out of grass. We don't just focus on energy though- we built the Electric Highway, Britain's leading network of electric vehicle charging points; we helped Forest Green Rovers become the greenest football club in the world; and we launched Britain's greenest mobile phone service, Ecotalk, where they use the money from their customers' bills to protect and regenerate Britain's lost rainforests. Ecotricity is an equal opportunities employer and is committed to providing equality for all. Job Types: Full-time, Permanent Pay: £25,150.00-£29,000.00 per year Benefits: Additional leave Bereavement leave Canteen Casual dress Company events Company pension Cycle to work scheme Employee discount Enhanced maternity leave Enhanced paternity leave Gym membership Life insurance On-site parking Paid volunteer time Referral programme Sick pay Store discount Application question(s): Ecotricity offers hybrid working. Are you able to reliably commute to our Stroud office 3 days per week? Will you now or in the future require sponsorship for employment visa status? Work authorisation: United Kingdom (required) Work Location: Hybrid remote in Stroud GL5 3BY Reference ID: 2510
Oct 04, 2025
Full time
About The Role Working within the Industry Operations Department, this position will work to improve our Customer and Industry Data integrity by ensuring all customers are onboarded/offboarded correctly and resolving any disputed transfers and losses, all while delivering exceptional customer service to all internal and external customers. You'll also ensure that all vulnerable customers, where requested, are correctly added to the Industry Priority Service Register. The department itself is a fast-paced & ever-changing environment, dealing with the integrity of the read data held both internally and across all industry bodies. Core responsibilities: Work through allocated industry exceptions as assigned by the Industry Operations team leader Support in the reduction of backlogs to improve our industry data integrity & ensure customers are correctly onboarded/offboarded Resolve industry onboarding/Offboarding exceptions to ensure all customers join us/leave us in a Fit to Bill state. Being an escalation and operational support for the wider business on Erroneous Transfers, PS PS (Priority Services) and DAP (Debt Assignment Protocol) Developing a comprehensive understanding of the whole customer journey and how and why industry data integrity is part of this Liaise with other Ecotricity departments and third parties through the Industry Secure Data Exchange Portal (SDEP) to ensure a fair and timely outcome is achieved for customer and industry impacting problems Feedback third party issues/delays to Industry Operations Team Leader and 3rd Party Contract Manager for escalation Customer and third-party outbound contact to ensure timely and effective resolution Resolve high level exceptions created by various industry interfaces and erroneous activity Other projects and ad-hoc tasks deemed inline with the wider ongoing needs of the team and department and Ecotricity mission Deliver in alignment with your agreed KPIs and objectives. Partake in monthly PDRs (121) and side by side sessions with the Industry Operations Team Leader to ensure continual development and quality outputs Complaint resolution in a timely manner Identifying system or process faults and supporting the department with continuous improvements Take ownership for customer disputes and deliver resolution in a timely manner About You Your Skillset: High level of computer literacy with experience of a CRM system, AFMS and Industry Databases coupled with good knowledge of Microsoft Office 365 Able to prioritize your workloads in line with department prioritization, managing a range of tasks and processes Multitasking and remaining calm under pressure Methodical and organised, ability to manage own workload within agreed prioritization Committed to continual improvement for yourself and teammates, contributing to process improvements and personal development Proven effective relationship management both internally and externally Experience working with third parties (MOP, DC/DA) an advantage Excellent written and verbal communication skills High level of attention to detail High level of numeracy, accuracy and problem-solving ability Excellent planning and organisational skills Takes ownership of queries through to resolution Your Attributes: Proactive 'can do' attitude and able to take a measured approach to workload management, delivering key targets within challenging deadlines Self-motivated with a strong work ethic, demonstrating a genuine interest in the industry and developing your own and your team's knowledge A proven record around adherence, meeting and working towards agreed KPI's Pride yourself on maintaining read data integrity across industry and internal systems Treats customers and peers the way they like to be treated Working in a proactive way to find creative and innovative solutions Is receptive to feedback and acts accordingly Exceptional team player who is open and respectful of others Engaging and motivated attitude and style Flexible and adaptable approach to work Live and breathe the Ecotricity Ethos About Us What's in it for you Healthcare plan, life assurance and generous pension contribution Volunteering Day Hybrid Working Various company discounts (including shops, gyms, days out and events) Holiday of 25 days (plus bank holidays) & ability to buy/sell days Cycle to work scheme, car pooling and onsite parking available As a valued member of the team, you will be supporting the Group Environmental Policy and its associated sustainability objectives and targets. Flexibility statement The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use its people in the best possible way at all times and helps the employees to make their contribution in a changing environment. Ecotricity is Britain's greenest energy company. When we started back in 1995, we were the first company in the world to provide a new kind of electricity - the green kind. Our mission was, and remains, to change the way energy is made and used in Britain - by replacing fossil fuels with clean, renewable energy. We don't just supply green energy, we use the money from our customers' bills to make it ourselves too - we build windmills, sun parks and green gasmills in Britain. We call this turning 'bills into mills'. Some of our biggest achievements to date include building Britain's first megawatt windmill and the country's first grid-scale sun park, as well as building our first green gasmill, generating 100% green gas from a source that we will never run out of grass. We don't just focus on energy though- we built the Electric Highway, Britain's leading network of electric vehicle charging points; we helped Forest Green Rovers become the greenest football club in the world; and we launched Britain's greenest mobile phone service, Ecotalk, where they use the money from their customers' bills to protect and regenerate Britain's lost rainforests. Ecotricity is an equal opportunities employer and is committed to providing equality for all. Job Types: Full-time, Permanent Pay: £25,150.00-£29,000.00 per year Benefits: Additional leave Bereavement leave Canteen Casual dress Company events Company pension Cycle to work scheme Employee discount Enhanced maternity leave Enhanced paternity leave Gym membership Life insurance On-site parking Paid volunteer time Referral programme Sick pay Store discount Application question(s): Ecotricity offers hybrid working. Are you able to reliably commute to our Stroud office 3 days per week? Will you now or in the future require sponsorship for employment visa status? Work authorisation: United Kingdom (required) Work Location: Hybrid remote in Stroud GL5 3BY Reference ID: 2510
HR Manager - Manchester Human Resources Manager - The Medlock at Etihad Campus, Manchester We're looking for a Human Resources Manager who will play a key role in shaping the team, the culture and environment from the ground up in a fantastic hotel opening at the heart of Manchester's Etihad Campus , home to Manchester City Football Club . This brand-new 401- key hotel is set to be a game-changer in hospitality, seamlessly integrating with one of the most prestigious entertainment and sporting destinations globally. The next evolution of the Etihad Campus will see it become a thriving sports and entertainment district, featuring state-of-the-art training facilities, a world class 60,000 seater stadium, and vibrant leisure spaces including the Co-op Live arena. It will become a world-class hub for elite sport, music, and entertainment , attracting visitors from around the world. The new hotel will be at the centre of this dynamic environment, providing an exceptional place for guests, teams, and fans to stay and experience everything the campus has to offer. This is your opportunity to make your mark, supporting an opening team to deliver world-class hospitality while building a culture that feels uniquely Medlock. It is essential that there are seamless links with the hotel with the wider Etihad Campus and ensuring a cohesive guest journey that integrates the dynamic sports, entertainment, and hospitality experience. This starts and ends with the people. What's in it for you? Lead HR for a high-profile new opening at one of Manchester's most exciting developments. Be part of a leadership team focused on building a great culture from day one. Work with MCFC, Valor Hospitality and Radisson Hotel Group, benefiting from support while retaining local ownership and autonomy. What you'll be doing: Partner with the General Manager and heads of department to recruit, onboard, and develop a high-performing team. Champion employee engagement, wellbeing initiatives, and recognition programmes. Develop a culture of open communication, inclusivity, trust, and team engagement throughout the hotel and across the Campus. Provide guidance on HR policies, processes, and employment law, ensuring compliance and consistency across the hotel. Support team members and leaders with learning and development opportunities, from induction through to management progression. Manage employee relations, supporting or leading on disciplinary, grievance, and performance matters. Be the HR systems champion, ensuring accurate records and smooth HR operations across payroll, learning, and compliance platforms. About you: Experienced HR professional, ideally within hospitality or service-led industries. Confident in your knowledge and application of employment law, employee relations, and HR best practices. CIPD Lvl 5 qualified (or working towards) A people-focused, approachable leader who is as comfortable advising on policy as you are celebrating team successes. Organised, adaptable, and ready to thrive in the pace and excitement of an opening hotel environment. Experience of working within a Hospitality or Hotel business in a similar position You will report directly to the General Manager , with support from Valor Hospitality's UK and MCFC wider HR teams and systems, ensuring you have the tools to succeed while shaping your own local HR approach. In addition to competitive rates of pay, we also offer: Exclusive discounts for you, your friends and family Valor team member rates at our UK hotels, with rooms from just 30 B&B. Discounted stays for friends and family. 50% discount when dining in our restaurants and bars. Free meals while on duty, keeping you well-fuelled. Access to high-street discounts on a range of shops, experiences and more. Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme. Generous refer-a-friend bonuses, starting at 250. Caring for your health and wellbeing, both in and outside of work A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual campaign. Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing. Healthcare Cash Plan options, from just 5 per month. Fancy joining our team? Ready to be part of history? Apply now and take your hospitality career to the next level! Valor Hospitality promotes equal opportunities in employment and we positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We will screen all applicants and select candidates whose skills and experience seem to meet our needs. We will carefully consider your application during the initial screening and will contact you only if you are selected for an interview. Employment is subject to the provision of proof of eligibility to work in the UK. Due to our safeguarding promise, all UK based roles will be subject to a DBS check upon commencing employment with us. This will be either a basic, standard or enhanced check depending on the job role and responsibilities.
Oct 04, 2025
Full time
HR Manager - Manchester Human Resources Manager - The Medlock at Etihad Campus, Manchester We're looking for a Human Resources Manager who will play a key role in shaping the team, the culture and environment from the ground up in a fantastic hotel opening at the heart of Manchester's Etihad Campus , home to Manchester City Football Club . This brand-new 401- key hotel is set to be a game-changer in hospitality, seamlessly integrating with one of the most prestigious entertainment and sporting destinations globally. The next evolution of the Etihad Campus will see it become a thriving sports and entertainment district, featuring state-of-the-art training facilities, a world class 60,000 seater stadium, and vibrant leisure spaces including the Co-op Live arena. It will become a world-class hub for elite sport, music, and entertainment , attracting visitors from around the world. The new hotel will be at the centre of this dynamic environment, providing an exceptional place for guests, teams, and fans to stay and experience everything the campus has to offer. This is your opportunity to make your mark, supporting an opening team to deliver world-class hospitality while building a culture that feels uniquely Medlock. It is essential that there are seamless links with the hotel with the wider Etihad Campus and ensuring a cohesive guest journey that integrates the dynamic sports, entertainment, and hospitality experience. This starts and ends with the people. What's in it for you? Lead HR for a high-profile new opening at one of Manchester's most exciting developments. Be part of a leadership team focused on building a great culture from day one. Work with MCFC, Valor Hospitality and Radisson Hotel Group, benefiting from support while retaining local ownership and autonomy. What you'll be doing: Partner with the General Manager and heads of department to recruit, onboard, and develop a high-performing team. Champion employee engagement, wellbeing initiatives, and recognition programmes. Develop a culture of open communication, inclusivity, trust, and team engagement throughout the hotel and across the Campus. Provide guidance on HR policies, processes, and employment law, ensuring compliance and consistency across the hotel. Support team members and leaders with learning and development opportunities, from induction through to management progression. Manage employee relations, supporting or leading on disciplinary, grievance, and performance matters. Be the HR systems champion, ensuring accurate records and smooth HR operations across payroll, learning, and compliance platforms. About you: Experienced HR professional, ideally within hospitality or service-led industries. Confident in your knowledge and application of employment law, employee relations, and HR best practices. CIPD Lvl 5 qualified (or working towards) A people-focused, approachable leader who is as comfortable advising on policy as you are celebrating team successes. Organised, adaptable, and ready to thrive in the pace and excitement of an opening hotel environment. Experience of working within a Hospitality or Hotel business in a similar position You will report directly to the General Manager , with support from Valor Hospitality's UK and MCFC wider HR teams and systems, ensuring you have the tools to succeed while shaping your own local HR approach. In addition to competitive rates of pay, we also offer: Exclusive discounts for you, your friends and family Valor team member rates at our UK hotels, with rooms from just 30 B&B. Discounted stays for friends and family. 50% discount when dining in our restaurants and bars. Free meals while on duty, keeping you well-fuelled. Access to high-street discounts on a range of shops, experiences and more. Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme. Generous refer-a-friend bonuses, starting at 250. Caring for your health and wellbeing, both in and outside of work A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual campaign. Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing. Healthcare Cash Plan options, from just 5 per month. Fancy joining our team? Ready to be part of history? Apply now and take your hospitality career to the next level! Valor Hospitality promotes equal opportunities in employment and we positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We will screen all applicants and select candidates whose skills and experience seem to meet our needs. We will carefully consider your application during the initial screening and will contact you only if you are selected for an interview. Employment is subject to the provision of proof of eligibility to work in the UK. Due to our safeguarding promise, all UK based roles will be subject to a DBS check upon commencing employment with us. This will be either a basic, standard or enhanced check depending on the job role and responsibilities.
Cheltenham Borough Council
Cheltenham, Gloucestershire
Join Cheltenham Borough Council as a Building Surveyor and make a real contribution to making Cheltenham a great place to live. Location: Municipal Offices, Promenade, Cheltenham GL50 9SA Salary: £35,412 to £48,053 per annum Job Type: Permanent, Full Time Closing date: 6th October 2025 Come and work for an award-winning organisation! We are an ambitious and forward-thinking council dedicated to making Cheltenham a great place to live and work. By supporting thriving communities and businesses while preserving the town s unique character, we create opportunities for growth and innovation. As an employer, we are committed to fairness, respect, and creating a stimulating environment where our people can thrive. With benefits like flexible working arrangements, generous holiday allowances, a strong pension scheme, and comprehensive learning and development opportunities, we empower our team to reach their full potential. Together, we re building a vibrant future for Cheltenham and its people. Building Surveyor - The Role: CBC own and manage some of the most significant buildings and structures in Cheltenham; with over 4,500 council homes, commercial, leisure, and municipal buildings, including listed buildings with histories spanning hundreds of years, swimming pools, war memorials and even a football stadium! Our Property Team cover everything from day-to-day maintenance to the delivery of multi-million pound redevelopment projects. Right now, we re investing record sums into improving our special places, delivering ahead-of-the-game sustainability initiatives, property refurbishments, meeting new legislative requirements, and a number of exciting new-build projects. Our vacancy for a Building Surveyor means you will be providing support across a wide variety of buildings within the Councils Property Stock, including planning, procurement and delivery of high quality reactive and planned maintenance projects. You will contribute to effective and efficient asset management strategies through undertaking property surveys and assisting in development and delivery of programmes of work. Building Surveyor Key Responsibilities: - To ensure building work is completed in compliance with the codes of conduct, regulations (including financial) and policies of the council - To undertake building work in line with health and safety legislation, including monitoring that contractors are also compliant with these regulations when working in our buildings - Manage multiple reactive and planned maintenance projects to ensure issues are prioritised and the annual maintenance plan is completed - To ensure contractors are procured in line with our Local Government procurement regulations - To provide scrutiny and challenge to contractor costs, standard of work and timeliness of resolution of issues - To build and maintain positive relationships with tenants, leaseholders, service managers and other key stakeholders who use our buildings - To identify when more specialist contractors are required to deal with building issues To be proactive in proposing changes to our processes to deliver value for money from our buildings and our building service Building Surveyor - You: - 5 GCSE s including English and Maths - Degree in Building Surveying or Construction/Property related subject - Qualified or working towards an appropriate technical or professional qualification (RICS, CIOB or equivalent) - Evidence of continued training and professional development in a related field - Experience of building relationships with a range of stakeholders - Ability to work under pressure and meet strict deadlines - Excellent communication skills and able to manage multiple projects at multiple locations to address both reactive repairs work and delivery of the planned maintenance programme - Ability to plan and prioritise workloads effectively to meet deadlines Closing date: 6th October 2025 To submit your application for this exciting Building Surveyor opportunity, please click on Apply now!
Oct 03, 2025
Full time
Join Cheltenham Borough Council as a Building Surveyor and make a real contribution to making Cheltenham a great place to live. Location: Municipal Offices, Promenade, Cheltenham GL50 9SA Salary: £35,412 to £48,053 per annum Job Type: Permanent, Full Time Closing date: 6th October 2025 Come and work for an award-winning organisation! We are an ambitious and forward-thinking council dedicated to making Cheltenham a great place to live and work. By supporting thriving communities and businesses while preserving the town s unique character, we create opportunities for growth and innovation. As an employer, we are committed to fairness, respect, and creating a stimulating environment where our people can thrive. With benefits like flexible working arrangements, generous holiday allowances, a strong pension scheme, and comprehensive learning and development opportunities, we empower our team to reach their full potential. Together, we re building a vibrant future for Cheltenham and its people. Building Surveyor - The Role: CBC own and manage some of the most significant buildings and structures in Cheltenham; with over 4,500 council homes, commercial, leisure, and municipal buildings, including listed buildings with histories spanning hundreds of years, swimming pools, war memorials and even a football stadium! Our Property Team cover everything from day-to-day maintenance to the delivery of multi-million pound redevelopment projects. Right now, we re investing record sums into improving our special places, delivering ahead-of-the-game sustainability initiatives, property refurbishments, meeting new legislative requirements, and a number of exciting new-build projects. Our vacancy for a Building Surveyor means you will be providing support across a wide variety of buildings within the Councils Property Stock, including planning, procurement and delivery of high quality reactive and planned maintenance projects. You will contribute to effective and efficient asset management strategies through undertaking property surveys and assisting in development and delivery of programmes of work. Building Surveyor Key Responsibilities: - To ensure building work is completed in compliance with the codes of conduct, regulations (including financial) and policies of the council - To undertake building work in line with health and safety legislation, including monitoring that contractors are also compliant with these regulations when working in our buildings - Manage multiple reactive and planned maintenance projects to ensure issues are prioritised and the annual maintenance plan is completed - To ensure contractors are procured in line with our Local Government procurement regulations - To provide scrutiny and challenge to contractor costs, standard of work and timeliness of resolution of issues - To build and maintain positive relationships with tenants, leaseholders, service managers and other key stakeholders who use our buildings - To identify when more specialist contractors are required to deal with building issues To be proactive in proposing changes to our processes to deliver value for money from our buildings and our building service Building Surveyor - You: - 5 GCSE s including English and Maths - Degree in Building Surveying or Construction/Property related subject - Qualified or working towards an appropriate technical or professional qualification (RICS, CIOB or equivalent) - Evidence of continued training and professional development in a related field - Experience of building relationships with a range of stakeholders - Ability to work under pressure and meet strict deadlines - Excellent communication skills and able to manage multiple projects at multiple locations to address both reactive repairs work and delivery of the planned maintenance programme - Ability to plan and prioritise workloads effectively to meet deadlines Closing date: 6th October 2025 To submit your application for this exciting Building Surveyor opportunity, please click on Apply now!
About The Role Working within the Industry Operations Department, this position will work to improve our Customer and Industry Data integrity by ensuring all customers are onboarded/offboarded correctly and resolving any disputed transfers and losses, all while delivering exceptional customer service to all internal and external customers. You'll also ensure that all vulnerable customers, where requested, are correctly added to the Industry Priority Service Register. The department itself is a fast-paced & ever-changing environment, dealing with the integrity of the read data held both internally and across all industry bodies. Core responsibilities: Work through allocated industry exceptions as assigned by the Industry Operations team leader Support in the reduction of backlogs to improve our industry data integrity & ensure customers are correctly onboarded/offboarded Resolve industry onboarding/Offboarding exceptions to ensure all customers join us/leave us in a Fit to Bill state. Being an escalation and operational support for the wider business on Erroneous Transfers, PS PS (Priority Services) and DAP (Debt Assignment Protocol) Developing a comprehensive understanding of the whole customer journey and how and why industry data integrity is part of this Liaise with other Ecotricity departments and third parties through the Industry Secure Data Exchange Portal (SDEP) to ensure a fair and timely outcome is achieved for customer and industry impacting problems Feedback third party issues/delays to Industry Operations Team Leader and 3rd Party Contract Manager for escalation Customer and third-party outbound contact to ensure timely and effective resolution Resolve high level exceptions created by various industry interfaces and erroneous activity Other projects and ad-hoc tasks deemed inline with the wider ongoing needs of the team and department and Ecotricity mission Deliver in alignment with your agreed KPIs and objectives. Partake in monthly PDRs (121) and side by side sessions with the Industry Operations Team Leader to ensure continual development and quality outputs Complaint resolution in a timely manner Identifying system or process faults and supporting the department with continuous improvements Take ownership for customer disputes and deliver resolution in a timely manner About You Your Skillset: High level of computer literacy with experience of a CRM system, AFMS and Industry Databases coupled with good knowledge of Microsoft Office 365 Able to prioritize your workloads in line with department prioritization, managing a range of tasks and processes Multitasking and remaining calm under pressure Methodical and organised, ability to manage own workload within agreed prioritization Committed to continual improvement for yourself and teammates, contributing to process improvements and personal development Proven effective relationship management both internally and externally Experience working with third parties (MOP, DC/DA) an advantage Excellent written and verbal communication skills High level of attention to detail High level of numeracy, accuracy and problem-solving ability Excellent planning and organisational skills Takes ownership of queries through to resolution Your Attributes: Proactive 'can do' attitude and able to take a measured approach to workload management, delivering key targets within challenging deadlines Self-motivated with a strong work ethic, demonstrating a genuine interest in the industry and developing your own and your team's knowledge A proven record around adherence, meeting and working towards agreed KPI's Pride yourself on maintaining read data integrity across industry and internal systems Treats customers and peers the way they like to be treated Working in a proactive way to find creative and innovative solutions Is receptive to feedback and acts accordingly Exceptional team player who is open and respectful of others Engaging and motivated attitude and style Flexible and adaptable approach to work Live and breathe the Ecotricity Ethos About Us What's in it for you Healthcare plan, life assurance and generous pension contribution Volunteering Day Hybrid Working Various company discounts (including shops, gyms, days out and events) Holiday of 25 days (plus bank holidays) & ability to buy/sell days Cycle to work scheme, car pooling and onsite parking available As a valued member of the team, you will be supporting the Group Environmental Policy and its associated sustainability objectives and targets. Flexibility statement The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use its people in the best possible way at all times and helps the employees to make their contribution in a changing environment. Ecotricity is Britain's greenest energy company. When we started back in 1995, we were the first company in the world to provide a new kind of electricity - the green kind. Our mission was, and remains, to change the way energy is made and used in Britain - by replacing fossil fuels with clean, renewable energy. We don't just supply green energy, we use the money from our customers' bills to make it ourselves too - we build windmills, sun parks and green gasmills in Britain. We call this turning 'bills into mills'. Some of our biggest achievements to date include building Britain's first megawatt windmill and the country's first grid-scale sun park, as well as building our first green gasmill, generating 100% green gas from a source that we will never run out of grass. We don't just focus on energy though- we built the Electric Highway, Britain's leading network of electric vehicle charging points; we helped Forest Green Rovers become the greenest football club in the world; and we launched Britain's greenest mobile phone service, Ecotalk, where they use the money from their customers' bills to protect and regenerate Britain's lost rainforests. Ecotricity is an equal opportunities employer and is committed to providing equality for all. Job Types: Full-time, Permanent Pay: £25,150.00-£29,000.00 per year Benefits: Additional leave Bereavement leave Canteen Casual dress Company events Company pension Cycle to work scheme Employee discount Enhanced maternity leave Enhanced paternity leave Gym membership Life insurance On-site parking Paid volunteer time Referral programme Sick pay Store discount Application question(s): Ecotricity offers hybrid working. Are you able to reliably commute to our Stroud office 3 days per week? Will you now or in the future require sponsorship for employment visa status? Work authorisation: United Kingdom (required) Work Location: Hybrid remote in Stroud GL5 3BY Reference ID: 2510
Oct 03, 2025
Full time
About The Role Working within the Industry Operations Department, this position will work to improve our Customer and Industry Data integrity by ensuring all customers are onboarded/offboarded correctly and resolving any disputed transfers and losses, all while delivering exceptional customer service to all internal and external customers. You'll also ensure that all vulnerable customers, where requested, are correctly added to the Industry Priority Service Register. The department itself is a fast-paced & ever-changing environment, dealing with the integrity of the read data held both internally and across all industry bodies. Core responsibilities: Work through allocated industry exceptions as assigned by the Industry Operations team leader Support in the reduction of backlogs to improve our industry data integrity & ensure customers are correctly onboarded/offboarded Resolve industry onboarding/Offboarding exceptions to ensure all customers join us/leave us in a Fit to Bill state. Being an escalation and operational support for the wider business on Erroneous Transfers, PS PS (Priority Services) and DAP (Debt Assignment Protocol) Developing a comprehensive understanding of the whole customer journey and how and why industry data integrity is part of this Liaise with other Ecotricity departments and third parties through the Industry Secure Data Exchange Portal (SDEP) to ensure a fair and timely outcome is achieved for customer and industry impacting problems Feedback third party issues/delays to Industry Operations Team Leader and 3rd Party Contract Manager for escalation Customer and third-party outbound contact to ensure timely and effective resolution Resolve high level exceptions created by various industry interfaces and erroneous activity Other projects and ad-hoc tasks deemed inline with the wider ongoing needs of the team and department and Ecotricity mission Deliver in alignment with your agreed KPIs and objectives. Partake in monthly PDRs (121) and side by side sessions with the Industry Operations Team Leader to ensure continual development and quality outputs Complaint resolution in a timely manner Identifying system or process faults and supporting the department with continuous improvements Take ownership for customer disputes and deliver resolution in a timely manner About You Your Skillset: High level of computer literacy with experience of a CRM system, AFMS and Industry Databases coupled with good knowledge of Microsoft Office 365 Able to prioritize your workloads in line with department prioritization, managing a range of tasks and processes Multitasking and remaining calm under pressure Methodical and organised, ability to manage own workload within agreed prioritization Committed to continual improvement for yourself and teammates, contributing to process improvements and personal development Proven effective relationship management both internally and externally Experience working with third parties (MOP, DC/DA) an advantage Excellent written and verbal communication skills High level of attention to detail High level of numeracy, accuracy and problem-solving ability Excellent planning and organisational skills Takes ownership of queries through to resolution Your Attributes: Proactive 'can do' attitude and able to take a measured approach to workload management, delivering key targets within challenging deadlines Self-motivated with a strong work ethic, demonstrating a genuine interest in the industry and developing your own and your team's knowledge A proven record around adherence, meeting and working towards agreed KPI's Pride yourself on maintaining read data integrity across industry and internal systems Treats customers and peers the way they like to be treated Working in a proactive way to find creative and innovative solutions Is receptive to feedback and acts accordingly Exceptional team player who is open and respectful of others Engaging and motivated attitude and style Flexible and adaptable approach to work Live and breathe the Ecotricity Ethos About Us What's in it for you Healthcare plan, life assurance and generous pension contribution Volunteering Day Hybrid Working Various company discounts (including shops, gyms, days out and events) Holiday of 25 days (plus bank holidays) & ability to buy/sell days Cycle to work scheme, car pooling and onsite parking available As a valued member of the team, you will be supporting the Group Environmental Policy and its associated sustainability objectives and targets. Flexibility statement The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use its people in the best possible way at all times and helps the employees to make their contribution in a changing environment. Ecotricity is Britain's greenest energy company. When we started back in 1995, we were the first company in the world to provide a new kind of electricity - the green kind. Our mission was, and remains, to change the way energy is made and used in Britain - by replacing fossil fuels with clean, renewable energy. We don't just supply green energy, we use the money from our customers' bills to make it ourselves too - we build windmills, sun parks and green gasmills in Britain. We call this turning 'bills into mills'. Some of our biggest achievements to date include building Britain's first megawatt windmill and the country's first grid-scale sun park, as well as building our first green gasmill, generating 100% green gas from a source that we will never run out of grass. We don't just focus on energy though- we built the Electric Highway, Britain's leading network of electric vehicle charging points; we helped Forest Green Rovers become the greenest football club in the world; and we launched Britain's greenest mobile phone service, Ecotalk, where they use the money from their customers' bills to protect and regenerate Britain's lost rainforests. Ecotricity is an equal opportunities employer and is committed to providing equality for all. Job Types: Full-time, Permanent Pay: £25,150.00-£29,000.00 per year Benefits: Additional leave Bereavement leave Canteen Casual dress Company events Company pension Cycle to work scheme Employee discount Enhanced maternity leave Enhanced paternity leave Gym membership Life insurance On-site parking Paid volunteer time Referral programme Sick pay Store discount Application question(s): Ecotricity offers hybrid working. Are you able to reliably commute to our Stroud office 3 days per week? Will you now or in the future require sponsorship for employment visa status? Work authorisation: United Kingdom (required) Work Location: Hybrid remote in Stroud GL5 3BY Reference ID: 2510
About The Role Working within the Industry Operations Department, this position will work to improve our Customer and Industry Data integrity by ensuring all customers are onboarded/offboarded correctly and resolving any disputed transfers and losses, all while delivering exceptional customer service to all internal and external customers. You'll also ensure that all vulnerable customers, where requested, are correctly added to the Industry Priority Service Register. The department itself is a fast-paced & ever-changing environment, dealing with the integrity of the read data held both internally and across all industry bodies. Core responsibilities: Work through allocated industry exceptions as assigned by the Industry Operations team leader Support in the reduction of backlogs to improve our industry data integrity & ensure customers are correctly onboarded/offboarded Resolve industry onboarding/Offboarding exceptions to ensure all customers join us/leave us in a Fit to Bill state. Being an escalation and operational support for the wider business on Erroneous Transfers, PS PS (Priority Services) and DAP (Debt Assignment Protocol) Developing a comprehensive understanding of the whole customer journey and how and why industry data integrity is part of this Liaise with other Ecotricity departments and third parties through the Industry Secure Data Exchange Portal (SDEP) to ensure a fair and timely outcome is achieved for customer and industry impacting problems Feedback third party issues/delays to Industry Operations Team Leader and 3rd Party Contract Manager for escalation Customer and third-party outbound contact to ensure timely and effective resolution Resolve high level exceptions created by various industry interfaces and erroneous activity Other projects and ad-hoc tasks deemed inline with the wider ongoing needs of the team and department and Ecotricity mission Deliver in alignment with your agreed KPIs and objectives. Partake in monthly PDRs (121) and side by side sessions with the Industry Operations Team Leader to ensure continual development and quality outputs Complaint resolution in a timely manner Identifying system or process faults and supporting the department with continuous improvements Take ownership for customer disputes and deliver resolution in a timely manner About You Your Skillset: High level of computer literacy with experience of a CRM system, AFMS and Industry Databases coupled with good knowledge of Microsoft Office 365 Able to prioritize your workloads in line with department prioritization, managing a range of tasks and processes Multitasking and remaining calm under pressure Methodical and organised, ability to manage own workload within agreed prioritization Committed to continual improvement for yourself and teammates, contributing to process improvements and personal development Proven effective relationship management both internally and externally Experience working with third parties (MOP, DC/DA) an advantage Excellent written and verbal communication skills High level of attention to detail High level of numeracy, accuracy and problem-solving ability Excellent planning and organisational skills Takes ownership of queries through to resolution Your Attributes: Proactive 'can do' attitude and able to take a measured approach to workload management, delivering key targets within challenging deadlines Self-motivated with a strong work ethic, demonstrating a genuine interest in the industry and developing your own and your team's knowledge A proven record around adherence, meeting and working towards agreed KPI's Pride yourself on maintaining read data integrity across industry and internal systems Treats customers and peers the way they like to be treated Working in a proactive way to find creative and innovative solutions Is receptive to feedback and acts accordingly Exceptional team player who is open and respectful of others Engaging and motivated attitude and style Flexible and adaptable approach to work Live and breathe the Ecotricity Ethos About Us What's in it for you Healthcare plan, life assurance and generous pension contribution Volunteering Day Hybrid Working Various company discounts (including shops, gyms, days out and events) Holiday of 25 days (plus bank holidays) & ability to buy/sell days Cycle to work scheme, car pooling and onsite parking available As a valued member of the team, you will be supporting the Group Environmental Policy and its associated sustainability objectives and targets. Flexibility statement The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use its people in the best possible way at all times and helps the employees to make their contribution in a changing environment. Ecotricity is Britain's greenest energy company. When we started back in 1995, we were the first company in the world to provide a new kind of electricity - the green kind. Our mission was, and remains, to change the way energy is made and used in Britain - by replacing fossil fuels with clean, renewable energy. We don't just supply green energy, we use the money from our customers' bills to make it ourselves too - we build windmills, sun parks and green gasmills in Britain. We call this turning 'bills into mills'. Some of our biggest achievements to date include building Britain's first megawatt windmill and the country's first grid-scale sun park, as well as building our first green gasmill, generating 100% green gas from a source that we will never run out of grass. We don't just focus on energy though- we built the Electric Highway, Britain's leading network of electric vehicle charging points; we helped Forest Green Rovers become the greenest football club in the world; and we launched Britain's greenest mobile phone service, Ecotalk, where they use the money from their customers' bills to protect and regenerate Britain's lost rainforests. Ecotricity is an equal opportunities employer and is committed to providing equality for all. Job Types: Full-time, Permanent Pay: £25,150.00-£29,000.00 per year Benefits: Additional leave Bereavement leave Canteen Casual dress Company events Company pension Cycle to work scheme Employee discount Enhanced maternity leave Enhanced paternity leave Gym membership Life insurance On-site parking Paid volunteer time Referral programme Sick pay Store discount Application question(s): Ecotricity offers hybrid working. Are you able to reliably commute to our Stroud office 3 days per week? Will you now or in the future require sponsorship for employment visa status? Work authorisation: United Kingdom (required) Work Location: Hybrid remote in Stroud GL5 3BY Reference ID: 2510
Oct 02, 2025
Full time
About The Role Working within the Industry Operations Department, this position will work to improve our Customer and Industry Data integrity by ensuring all customers are onboarded/offboarded correctly and resolving any disputed transfers and losses, all while delivering exceptional customer service to all internal and external customers. You'll also ensure that all vulnerable customers, where requested, are correctly added to the Industry Priority Service Register. The department itself is a fast-paced & ever-changing environment, dealing with the integrity of the read data held both internally and across all industry bodies. Core responsibilities: Work through allocated industry exceptions as assigned by the Industry Operations team leader Support in the reduction of backlogs to improve our industry data integrity & ensure customers are correctly onboarded/offboarded Resolve industry onboarding/Offboarding exceptions to ensure all customers join us/leave us in a Fit to Bill state. Being an escalation and operational support for the wider business on Erroneous Transfers, PS PS (Priority Services) and DAP (Debt Assignment Protocol) Developing a comprehensive understanding of the whole customer journey and how and why industry data integrity is part of this Liaise with other Ecotricity departments and third parties through the Industry Secure Data Exchange Portal (SDEP) to ensure a fair and timely outcome is achieved for customer and industry impacting problems Feedback third party issues/delays to Industry Operations Team Leader and 3rd Party Contract Manager for escalation Customer and third-party outbound contact to ensure timely and effective resolution Resolve high level exceptions created by various industry interfaces and erroneous activity Other projects and ad-hoc tasks deemed inline with the wider ongoing needs of the team and department and Ecotricity mission Deliver in alignment with your agreed KPIs and objectives. Partake in monthly PDRs (121) and side by side sessions with the Industry Operations Team Leader to ensure continual development and quality outputs Complaint resolution in a timely manner Identifying system or process faults and supporting the department with continuous improvements Take ownership for customer disputes and deliver resolution in a timely manner About You Your Skillset: High level of computer literacy with experience of a CRM system, AFMS and Industry Databases coupled with good knowledge of Microsoft Office 365 Able to prioritize your workloads in line with department prioritization, managing a range of tasks and processes Multitasking and remaining calm under pressure Methodical and organised, ability to manage own workload within agreed prioritization Committed to continual improvement for yourself and teammates, contributing to process improvements and personal development Proven effective relationship management both internally and externally Experience working with third parties (MOP, DC/DA) an advantage Excellent written and verbal communication skills High level of attention to detail High level of numeracy, accuracy and problem-solving ability Excellent planning and organisational skills Takes ownership of queries through to resolution Your Attributes: Proactive 'can do' attitude and able to take a measured approach to workload management, delivering key targets within challenging deadlines Self-motivated with a strong work ethic, demonstrating a genuine interest in the industry and developing your own and your team's knowledge A proven record around adherence, meeting and working towards agreed KPI's Pride yourself on maintaining read data integrity across industry and internal systems Treats customers and peers the way they like to be treated Working in a proactive way to find creative and innovative solutions Is receptive to feedback and acts accordingly Exceptional team player who is open and respectful of others Engaging and motivated attitude and style Flexible and adaptable approach to work Live and breathe the Ecotricity Ethos About Us What's in it for you Healthcare plan, life assurance and generous pension contribution Volunteering Day Hybrid Working Various company discounts (including shops, gyms, days out and events) Holiday of 25 days (plus bank holidays) & ability to buy/sell days Cycle to work scheme, car pooling and onsite parking available As a valued member of the team, you will be supporting the Group Environmental Policy and its associated sustainability objectives and targets. Flexibility statement The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use its people in the best possible way at all times and helps the employees to make their contribution in a changing environment. Ecotricity is Britain's greenest energy company. When we started back in 1995, we were the first company in the world to provide a new kind of electricity - the green kind. Our mission was, and remains, to change the way energy is made and used in Britain - by replacing fossil fuels with clean, renewable energy. We don't just supply green energy, we use the money from our customers' bills to make it ourselves too - we build windmills, sun parks and green gasmills in Britain. We call this turning 'bills into mills'. Some of our biggest achievements to date include building Britain's first megawatt windmill and the country's first grid-scale sun park, as well as building our first green gasmill, generating 100% green gas from a source that we will never run out of grass. We don't just focus on energy though- we built the Electric Highway, Britain's leading network of electric vehicle charging points; we helped Forest Green Rovers become the greenest football club in the world; and we launched Britain's greenest mobile phone service, Ecotalk, where they use the money from their customers' bills to protect and regenerate Britain's lost rainforests. Ecotricity is an equal opportunities employer and is committed to providing equality for all. Job Types: Full-time, Permanent Pay: £25,150.00-£29,000.00 per year Benefits: Additional leave Bereavement leave Canteen Casual dress Company events Company pension Cycle to work scheme Employee discount Enhanced maternity leave Enhanced paternity leave Gym membership Life insurance On-site parking Paid volunteer time Referral programme Sick pay Store discount Application question(s): Ecotricity offers hybrid working. Are you able to reliably commute to our Stroud office 3 days per week? Will you now or in the future require sponsorship for employment visa status? Work authorisation: United Kingdom (required) Work Location: Hybrid remote in Stroud GL5 3BY Reference ID: 2510
Cafe General Manager Job Type: Full-time (45 hours per week) - will include weekends Houghton Regis Based Negotiable up to £40,000 We are a small Family-Owned catering business operating both a Café and a Café Bistro alongside our small fleet of coffee vans and food trucks. Additionally, this innovative and agile business has successfully expanded into both corporate catering and events alongside our successful contract catering at Luton Town Football Club. The business is based in Houghton Regis where we were recently crowned the Best Local Business in this year s Pride of Houghton Awards. We are professional, agile and innovative. Due to the ongoing success and growth of the business, we are looking to recruit a suitably experienced, driven and committed General Manager to assist in both the operations and development of the business as a whole but with a particular focus on the Café/Bistro operations where we are seeing double digit growth in sales. Key Responsibilities: Oversee daily operations of the cafés - it s all about consistent delivery, including food preparation, customer service, and above all leadership. Customer experience is central to what we do. Delivery of both the WOW factor and the consistency required to build both loyalty and reputation. Lead, develop and most of all inspire the team to deliver the best customer experience in town. Ensure consistent delivery of all aspects of the food and drink menu in terms of speed, quality and safety. Constantly monitor, improve and most of all deliver a solid operations platform. Create, develop and deliver in conjunction with the team menus and events that consistently inspire and delight our customers. Deliver the required financial targets. The Candidate: Previous experience in a similar role, preferably (but not exclusively) in a hospitality setting. Customer led and truly understands that customer experience is the heart of the business. Development of the team is key. Has a true understanding that people make the business. Strong leadership skills with the ability to effectively manage a team to deliver consistently. Drive, initiative, innovation, commitment and resilience are key personal attributes. Delivery of operational processes from rotas to stock to Health and Safety. Ability to multitask, work at pace, and solve problems whilst understanding that deadlines are critical. Be able to always communicate at all levels effectively. Business development experience that is innovative and delivers tangible results. Take ownership of the success and the failures and then act accordingly. The restaurant will be open 7 days a week and potentially some evening events. This role will require weekend and evening availability. Benefits: Company pension Employee discount Free parking Health & wellbeing programme We are not just offering a job, it s a chance to help create a sustainable business where you get to grow yourself, your team and the business. With this growth will come the opportunity to grow your earnings. What we are really looking for is someone to show a real ownership mentality that will ensure the business is always successful through passion, innovation and genuine care for people.
Sep 22, 2025
Full time
Cafe General Manager Job Type: Full-time (45 hours per week) - will include weekends Houghton Regis Based Negotiable up to £40,000 We are a small Family-Owned catering business operating both a Café and a Café Bistro alongside our small fleet of coffee vans and food trucks. Additionally, this innovative and agile business has successfully expanded into both corporate catering and events alongside our successful contract catering at Luton Town Football Club. The business is based in Houghton Regis where we were recently crowned the Best Local Business in this year s Pride of Houghton Awards. We are professional, agile and innovative. Due to the ongoing success and growth of the business, we are looking to recruit a suitably experienced, driven and committed General Manager to assist in both the operations and development of the business as a whole but with a particular focus on the Café/Bistro operations where we are seeing double digit growth in sales. Key Responsibilities: Oversee daily operations of the cafés - it s all about consistent delivery, including food preparation, customer service, and above all leadership. Customer experience is central to what we do. Delivery of both the WOW factor and the consistency required to build both loyalty and reputation. Lead, develop and most of all inspire the team to deliver the best customer experience in town. Ensure consistent delivery of all aspects of the food and drink menu in terms of speed, quality and safety. Constantly monitor, improve and most of all deliver a solid operations platform. Create, develop and deliver in conjunction with the team menus and events that consistently inspire and delight our customers. Deliver the required financial targets. The Candidate: Previous experience in a similar role, preferably (but not exclusively) in a hospitality setting. Customer led and truly understands that customer experience is the heart of the business. Development of the team is key. Has a true understanding that people make the business. Strong leadership skills with the ability to effectively manage a team to deliver consistently. Drive, initiative, innovation, commitment and resilience are key personal attributes. Delivery of operational processes from rotas to stock to Health and Safety. Ability to multitask, work at pace, and solve problems whilst understanding that deadlines are critical. Be able to always communicate at all levels effectively. Business development experience that is innovative and delivers tangible results. Take ownership of the success and the failures and then act accordingly. The restaurant will be open 7 days a week and potentially some evening events. This role will require weekend and evening availability. Benefits: Company pension Employee discount Free parking Health & wellbeing programme We are not just offering a job, it s a chance to help create a sustainable business where you get to grow yourself, your team and the business. With this growth will come the opportunity to grow your earnings. What we are really looking for is someone to show a real ownership mentality that will ensure the business is always successful through passion, innovation and genuine care for people.
