Digital Marketing Account Manager Hybrid working 32,000 to 42,000 depending on experience We are working with an established digital agency that partners with ambitious brands across fast-moving, performance-led sectors. They are now looking for a Digital Marketing Account Manager to join the team and take ownership of a portfolio of client accounts. This is a brilliant opportunity for someone who enjoys building strong client relationships, understanding what clients are trying to achieve and working closely with specialist teams to make sure the right activity is being delivered in the right way. You do not need to be a hands-on SEO, Paid Media or Paid Social expert. What is important is that you understand the role these channels play, why they are being used, what the objectives are and how they work together to support wider client goals. This role would suit someone who can join the dots, ask good questions, spot opportunities and bring commercial value to client conversations. The role As Digital Marketing Account Manager, you will be the main day-to-day contact across a portfolio of digital marketing clients. You will manage relationships, keep projects and retainers moving, support account growth and act as the link between the client and internal specialist teams. You will work closely with a Senior Account Manager and wider digital teams across areas such as SEO, Paid Media, Paid Social, Content and PR. This is not a passive account management role. You will need to be proactive, organised and commercially aware, with the confidence to lead client conversations, understand what matters to the client and help identify where the agency can add more value. What you will be doing You will be: Managing day-to-day client relationships across a portfolio of accounts Understanding client goals, challenges, priorities and commercial objectives Working closely with specialist teams across SEO, Paid Media, Paid Social, Content and PR Helping clients understand why different channels are being used, what they are designed to achieve and how performance is being measured Keeping delivery on track across briefs, timelines, budgets and agreed outputs Preparing for and leading client calls, status updates and performance reviews Joining the dots between different areas of digital activity to identify opportunities for growth Spotting where additional services, support or activity could add genuine value to the client Supporting the development of account plans, proposals and opportunity documents Managing Statements of Work, timelines, actions and risks across your accounts Escalating issues early and helping to resolve them quickly and professionally Working with senior team members on renewals, account growth and client retention Using AI tools and automation where relevant to improve process, reporting and efficiency What we are looking for You will need: Previous experience managing client accounts within a digital marketing environment Agency-side experience would be a real advantage A good broad understanding of digital marketing channels, including SEO, Paid Media and Paid Social The ability to explain the purpose of different digital channels to clients in a clear, straightforward way Confidence talking to clients about objectives, performance, next steps and opportunities Strong relationship-building skills and a consultative approach Commercial awareness and the ability to spot ways to add value across client accounts Strong organisation skills, with the ability to manage multiple clients, deadlines and stakeholders Good written and verbal communication skills A proactive mindset and the confidence to bring ideas to the table An interest in how AI and automation are shaping digital marketing and client services It would be a bonus if you have: Experience working across regulated or highly competitive sectors Experience supporting proposals, account growth plans or renewal conversations Experience working across integrated campaigns involving multiple specialist teams What you will be measured on Success in this role will be based on client satisfaction, retention, renewal rates, account growth, quality of communication, accuracy of forecasting and your ability to identify risks early before they become bigger issues. What is on offer Salary between 32,000 and 42,000 depending on experience Hybrid working A supportive and ambitious agency environment Clear career pathways and regular development conversations Training academy, team training budgets and access to learning platforms Company bonus scheme Enhanced pension contributions as your career develops Recognition schemes and regular team shout-outs 25 days holiday plus bank holidays, rising with length of service Birthday off Flexible working hours Option to work abroad for a short period each year Enhanced maternity and paternity pay Health checks, eye tests, flu jabs and mental health support Paid volunteering days Regular team socials, learning sessions and off-sites This is a great role for someone who enjoys being close to clients, understands how digital marketing channels work together and wants to play a key role in helping accounts grow. If you are an Account Executive ready to step up, or an Account Manager looking for more ownership, variety and commercial involvement, this could be a really strong next move.
Jul 04, 2026
Full time
Digital Marketing Account Manager Hybrid working 32,000 to 42,000 depending on experience We are working with an established digital agency that partners with ambitious brands across fast-moving, performance-led sectors. They are now looking for a Digital Marketing Account Manager to join the team and take ownership of a portfolio of client accounts. This is a brilliant opportunity for someone who enjoys building strong client relationships, understanding what clients are trying to achieve and working closely with specialist teams to make sure the right activity is being delivered in the right way. You do not need to be a hands-on SEO, Paid Media or Paid Social expert. What is important is that you understand the role these channels play, why they are being used, what the objectives are and how they work together to support wider client goals. This role would suit someone who can join the dots, ask good questions, spot opportunities and bring commercial value to client conversations. The role As Digital Marketing Account Manager, you will be the main day-to-day contact across a portfolio of digital marketing clients. You will manage relationships, keep projects and retainers moving, support account growth and act as the link between the client and internal specialist teams. You will work closely with a Senior Account Manager and wider digital teams across areas such as SEO, Paid Media, Paid Social, Content and PR. This is not a passive account management role. You will need to be proactive, organised and commercially aware, with the confidence to lead client conversations, understand what matters to the client and help identify where the agency can add more value. What you will be doing You will be: Managing day-to-day client relationships across a portfolio of accounts Understanding client goals, challenges, priorities and commercial objectives Working closely with specialist teams across SEO, Paid Media, Paid Social, Content and PR Helping clients understand why different channels are being used, what they are designed to achieve and how performance is being measured Keeping delivery on track across briefs, timelines, budgets and agreed outputs Preparing for and leading client calls, status updates and performance reviews Joining the dots between different areas of digital activity to identify opportunities for growth Spotting where additional services, support or activity could add genuine value to the client Supporting the development of account plans, proposals and opportunity documents Managing Statements of Work, timelines, actions and risks across your accounts Escalating issues early and helping to resolve them quickly and professionally Working with senior team members on renewals, account growth and client retention Using AI tools and automation where relevant to improve process, reporting and efficiency What we are looking for You will need: Previous experience managing client accounts within a digital marketing environment Agency-side experience would be a real advantage A good broad understanding of digital marketing channels, including SEO, Paid Media and Paid Social The ability to explain the purpose of different digital channels to clients in a clear, straightforward way Confidence talking to clients about objectives, performance, next steps and opportunities Strong relationship-building skills and a consultative approach Commercial awareness and the ability to spot ways to add value across client accounts Strong organisation skills, with the ability to manage multiple clients, deadlines and stakeholders Good written and verbal communication skills A proactive mindset and the confidence to bring ideas to the table An interest in how AI and automation are shaping digital marketing and client services It would be a bonus if you have: Experience working across regulated or highly competitive sectors Experience supporting proposals, account growth plans or renewal conversations Experience working across integrated campaigns involving multiple specialist teams What you will be measured on Success in this role will be based on client satisfaction, retention, renewal rates, account growth, quality of communication, accuracy of forecasting and your ability to identify risks early before they become bigger issues. What is on offer Salary between 32,000 and 42,000 depending on experience Hybrid working A supportive and ambitious agency environment Clear career pathways and regular development conversations Training academy, team training budgets and access to learning platforms Company bonus scheme Enhanced pension contributions as your career develops Recognition schemes and regular team shout-outs 25 days holiday plus bank holidays, rising with length of service Birthday off Flexible working hours Option to work abroad for a short period each year Enhanced maternity and paternity pay Health checks, eye tests, flu jabs and mental health support Paid volunteering days Regular team socials, learning sessions and off-sites This is a great role for someone who enjoys being close to clients, understands how digital marketing channels work together and wants to play a key role in helping accounts grow. If you are an Account Executive ready to step up, or an Account Manager looking for more ownership, variety and commercial involvement, this could be a really strong next move.
Talent Acquisition Specialist Permanent 35,000 - 37,000 + 10% Bonus Hybrid (2 days office-based) We're supporting a well-established business in West Malling in their search for a Talent Acquisition Specialist to join their team. This is a hands-on, in-house role offering the opportunity to take full ownership of recruitment activity, working closely with stakeholders to attract and secure top talent across the organisation. This position would suit someone with prior in-house recruitment or talent acquisition experience who is looking for a role with strong stakeholder engagement and real influence on hiring strategy. Key Responsibilities Oversee end-to-end recruitment processes, from initial brief through to offer stage Collaborate with hiring managers on resourcing plans and hiring strategy Identify and engage candidates through a range of sourcing methods, including LinkedIn, job boards, and direct outreach Conduct initial screenings and structured interviews Coordinate interviews, manage feedback, and support offer management Develop and maintain talent pipelines for upcoming hiring needs Keep ATS records accurate and up to date Assist with onboarding activity and produce basic recruitment reports Contribute ideas to enhance employer branding and recruitment practices Skills & Experience Background in internal recruitment, talent acquisition or in-house hiring (essential) Proven experience managing roles from brief to hire Strong sourcing and direct search capability Experience building relationships with hiring managers and senior stakeholders Excellent communication and influencing skills Ability to manage multiple vacancies in a busy environment Familiarity with ATS or recruitment systems Well-organised, proactive, and commercially aware Package & Benefits Salary up to 37,000 Performance-related bonus Hybrid working arrangement Supportive and collaborative culture Opportunity for career progression within a growing organisation Apply If you're currently working in internal recruitment or talent acquisition and are ready for a new opportunity in the Maidstone area, we'd love to hear from you. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Jul 04, 2026
Full time
Talent Acquisition Specialist Permanent 35,000 - 37,000 + 10% Bonus Hybrid (2 days office-based) We're supporting a well-established business in West Malling in their search for a Talent Acquisition Specialist to join their team. This is a hands-on, in-house role offering the opportunity to take full ownership of recruitment activity, working closely with stakeholders to attract and secure top talent across the organisation. This position would suit someone with prior in-house recruitment or talent acquisition experience who is looking for a role with strong stakeholder engagement and real influence on hiring strategy. Key Responsibilities Oversee end-to-end recruitment processes, from initial brief through to offer stage Collaborate with hiring managers on resourcing plans and hiring strategy Identify and engage candidates through a range of sourcing methods, including LinkedIn, job boards, and direct outreach Conduct initial screenings and structured interviews Coordinate interviews, manage feedback, and support offer management Develop and maintain talent pipelines for upcoming hiring needs Keep ATS records accurate and up to date Assist with onboarding activity and produce basic recruitment reports Contribute ideas to enhance employer branding and recruitment practices Skills & Experience Background in internal recruitment, talent acquisition or in-house hiring (essential) Proven experience managing roles from brief to hire Strong sourcing and direct search capability Experience building relationships with hiring managers and senior stakeholders Excellent communication and influencing skills Ability to manage multiple vacancies in a busy environment Familiarity with ATS or recruitment systems Well-organised, proactive, and commercially aware Package & Benefits Salary up to 37,000 Performance-related bonus Hybrid working arrangement Supportive and collaborative culture Opportunity for career progression within a growing organisation Apply If you're currently working in internal recruitment or talent acquisition and are ready for a new opportunity in the Maidstone area, we'd love to hear from you. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Engineering Project Manager / Project Engineer - Power Division Location: Potters Bar (Hybrid Working) Salary: 65,000 - 75,000 + Company Car + 10% Bonus + Private Medical Deliver Critical Power Infrastructure Projects Across the UK We are seeking an experienced Engineering Project Manager / Project Engineer to join a growing Power Division delivering major electricity infrastructure projects that support the UK's transition to a more sustainable and resilient energy network. This is an opportunity to take ownership of the engineering delivery of complex HV cable route projects, working alongside multidisciplinary teams to develop innovative solutions for some of the most challenging infrastructure environments in the UK. You'll play a pivotal role in bridging engineering design and project delivery, ensuring technical solutions are safe, buildable, commercially viable and compliant from concept through to construction. The Opportunity As part of the Power Division, you will lead the engineering and technical coordination of cable route projects involving: High Voltage (HV) and Extra High Voltage (EHV) infrastructure Grid connections and network reinforcement schemes Underground cable routes Trenchless installation solutions Major crossings involving highways, railways, rivers and other critical infrastructure Complex stakeholder and statutory approval processes Working closely with design, construction and commercial teams, you will assess route constraints, develop crossing methodologies and drive engineering solutions that enable successful project delivery. Key Responsibilities Lead engineering activities across power infrastructure projects from pre-construction through to delivery. Develop and review engineering solutions for complex cable route crossings and constrained environments. Manage feasibility studies, optioneering exercises and technical assessments. Coordinate multidisciplinary design teams and review engineering outputs before formal approvals. Ensure compliance with relevant engineering standards, client specifications and regulatory requirements. Monitor programme, cost and resource requirements throughout the project lifecycle. Provide technical leadership and support to project teams and delivery partners. Identify project risks and implement mitigation strategies. Produce clear technical reports and project updates for clients and senior stakeholders. Manage relationships with statutory authorities, asset owners and utility stakeholders. About You You will have a strong background in civil engineering, power infrastructure, utilities or major infrastructure projects and be comfortable managing complex engineering challenges from concept through to construction. We are particularly interested in candidates with experience in: Power transmission, distribution or utility infrastructure projects. Cable route engineering and underground cable installations. Horizontal Directional Drilling (HDD), trenchless technologies, tunnelling or specialist crossing methodologies. Engineering solutions involving rail, highways, waterways, bridges and buried assets. Managing design consultants and multidisciplinary engineering teams. Stakeholder engagement with infrastructure owners and regulatory bodies. Technical project management within highly regulated environments. Desired Knowledge & Experience Understanding of DNO and IDNO standards. Experience working with organisations such as National Highways, Network Rail, Transport for London, Canal & River Trust and the Environment Agency. Knowledge of structural, geotechnical and environmental engineering principles. Experience supporting major power transmission or grid connection projects. What You'll Bring Strong technical and commercial judgement. Excellent stakeholder management and communication skills. A proactive approach to problem solving and risk management. The ability to balance engineering excellence with practical delivery requirements. Strong leadership capabilities and a collaborative working style. Package 65,000 - 75,000 basic salary Company Car 10% Annual Bonus Private Medical Insurance Hybrid Working Ongoing Career Development Opportunity to work on nationally significant energy infrastructure projects This is an excellent opportunity for an Engineering Project Manager or Project Engineer looking to take a leading role in delivering critical power infrastructure projects that will help shape the future of the UK's energy network.
Jul 04, 2026
Full time
Engineering Project Manager / Project Engineer - Power Division Location: Potters Bar (Hybrid Working) Salary: 65,000 - 75,000 + Company Car + 10% Bonus + Private Medical Deliver Critical Power Infrastructure Projects Across the UK We are seeking an experienced Engineering Project Manager / Project Engineer to join a growing Power Division delivering major electricity infrastructure projects that support the UK's transition to a more sustainable and resilient energy network. This is an opportunity to take ownership of the engineering delivery of complex HV cable route projects, working alongside multidisciplinary teams to develop innovative solutions for some of the most challenging infrastructure environments in the UK. You'll play a pivotal role in bridging engineering design and project delivery, ensuring technical solutions are safe, buildable, commercially viable and compliant from concept through to construction. The Opportunity As part of the Power Division, you will lead the engineering and technical coordination of cable route projects involving: High Voltage (HV) and Extra High Voltage (EHV) infrastructure Grid connections and network reinforcement schemes Underground cable routes Trenchless installation solutions Major crossings involving highways, railways, rivers and other critical infrastructure Complex stakeholder and statutory approval processes Working closely with design, construction and commercial teams, you will assess route constraints, develop crossing methodologies and drive engineering solutions that enable successful project delivery. Key Responsibilities Lead engineering activities across power infrastructure projects from pre-construction through to delivery. Develop and review engineering solutions for complex cable route crossings and constrained environments. Manage feasibility studies, optioneering exercises and technical assessments. Coordinate multidisciplinary design teams and review engineering outputs before formal approvals. Ensure compliance with relevant engineering standards, client specifications and regulatory requirements. Monitor programme, cost and resource requirements throughout the project lifecycle. Provide technical leadership and support to project teams and delivery partners. Identify project risks and implement mitigation strategies. Produce clear technical reports and project updates for clients and senior stakeholders. Manage relationships with statutory authorities, asset owners and utility stakeholders. About You You will have a strong background in civil engineering, power infrastructure, utilities or major infrastructure projects and be comfortable managing complex engineering challenges from concept through to construction. We are particularly interested in candidates with experience in: Power transmission, distribution or utility infrastructure projects. Cable route engineering and underground cable installations. Horizontal Directional Drilling (HDD), trenchless technologies, tunnelling or specialist crossing methodologies. Engineering solutions involving rail, highways, waterways, bridges and buried assets. Managing design consultants and multidisciplinary engineering teams. Stakeholder engagement with infrastructure owners and regulatory bodies. Technical project management within highly regulated environments. Desired Knowledge & Experience Understanding of DNO and IDNO standards. Experience working with organisations such as National Highways, Network Rail, Transport for London, Canal & River Trust and the Environment Agency. Knowledge of structural, geotechnical and environmental engineering principles. Experience supporting major power transmission or grid connection projects. What You'll Bring Strong technical and commercial judgement. Excellent stakeholder management and communication skills. A proactive approach to problem solving and risk management. The ability to balance engineering excellence with practical delivery requirements. Strong leadership capabilities and a collaborative working style. Package 65,000 - 75,000 basic salary Company Car 10% Annual Bonus Private Medical Insurance Hybrid Working Ongoing Career Development Opportunity to work on nationally significant energy infrastructure projects This is an excellent opportunity for an Engineering Project Manager or Project Engineer looking to take a leading role in delivering critical power infrastructure projects that will help shape the future of the UK's energy network.
AI Solution Architect - Senior Manager/Associate Director Capital Markets Location: London Working pattern: Hybrid Salary: Compensation aligned to experience and seniority Ref: J13117 Senior AI Solution Architects are required to support the design, implementation and scaling of advanced AI solutions within financial services and capital markets environments. This role would suit an experienced professional with a strong background in AI, cloud and data architecture, with experience designing enterprise AI solutions and translating business requirements into scalable technical architectures. You will play a key role in shaping AI architecture strategy, leading technical teams and supporting organisations as they move from strategy and experimentation through to enterprise deployment. You will work closely with AI Engineers, Data Scientists, Enterprise Architects, MLOps teams, business stakeholders and senior leadership to design, deliver and scale AI solutions that drive measurable business outcomes. Key responsibilities: Translating business objectives into AI architecture strategies, roadmaps and scalable solution designs Designing and implementing end to end AI and ML architectures across enterprise environments Defining scalable, performant and cost optimised deployment patterns across cloud, containerised and GPU enabled environments Supporting AI implementation programmes from proof of concept through to enterprise deployment and optimisation Evaluating and selecting technologies across open source and commercial platforms Designing and integrating AI solutions into existing enterprise systems and applications Working with AI Engineers, Data Scientists and technical teams to support AI delivery and scaling initiatives Supporting AI governance, security, risk and regulatory considerations throughout the delivery lifecycle Supporting architecture governance, technical review boards and design authorities Building relationships with technical and business stakeholders across large scale transformation programmes Producing solution design documentation, implementation plans and technical proposals Providing technical leadership and mentoring within multidisciplinary teams Experience Required: Experience designing AI, ML or modern data architectures within enterprise environments Strong understanding of cloud platforms such as AWS, Azure, GCP, Databricks or similar technologies Experience architecting scalable AI and ML solutions across serverless, containerised or GPU enabled environments Experience with LLMs, prompt engineering, embeddings, semantic search and RAG patterns Exposure to vector databases and agent frameworks such as LangChain, LangGraph or similar technologies Understanding of MLOps, LLMOps and model lifecycle management principles Experience designing APIs and integrating AI solutions into enterprise environments Strong understanding of modern data architectures and platform design principles Experience presenting architectural designs to technical and business stakeholders Financial services experience within capital markets or broader banking environments This is a strong opportunity for an AI architecture professional who wants to work on high impact AI and data transformation programmes within complex financial services environments. For more information make an application today! Alternatively, you can refer a friend or colleague by taking part in our fantastic referral schemes! If you have a friend or colleague who would be interested in this role, please refer them to us. For each relevant candidate that you introduce to us (there is no limit) and we place, you will be entitled to our general gift/voucher scheme. Datatech is one of the UK's leading recruitment agencies in the field of analytics and host of the critically acclaimed event, Women in Data UK. For more information visit our website: (url removed)
Jul 04, 2026
Full time
AI Solution Architect - Senior Manager/Associate Director Capital Markets Location: London Working pattern: Hybrid Salary: Compensation aligned to experience and seniority Ref: J13117 Senior AI Solution Architects are required to support the design, implementation and scaling of advanced AI solutions within financial services and capital markets environments. This role would suit an experienced professional with a strong background in AI, cloud and data architecture, with experience designing enterprise AI solutions and translating business requirements into scalable technical architectures. You will play a key role in shaping AI architecture strategy, leading technical teams and supporting organisations as they move from strategy and experimentation through to enterprise deployment. You will work closely with AI Engineers, Data Scientists, Enterprise Architects, MLOps teams, business stakeholders and senior leadership to design, deliver and scale AI solutions that drive measurable business outcomes. Key responsibilities: Translating business objectives into AI architecture strategies, roadmaps and scalable solution designs Designing and implementing end to end AI and ML architectures across enterprise environments Defining scalable, performant and cost optimised deployment patterns across cloud, containerised and GPU enabled environments Supporting AI implementation programmes from proof of concept through to enterprise deployment and optimisation Evaluating and selecting technologies across open source and commercial platforms Designing and integrating AI solutions into existing enterprise systems and applications Working with AI Engineers, Data Scientists and technical teams to support AI delivery and scaling initiatives Supporting AI governance, security, risk and regulatory considerations throughout the delivery lifecycle Supporting architecture governance, technical review boards and design authorities Building relationships with technical and business stakeholders across large scale transformation programmes Producing solution design documentation, implementation plans and technical proposals Providing technical leadership and mentoring within multidisciplinary teams Experience Required: Experience designing AI, ML or modern data architectures within enterprise environments Strong understanding of cloud platforms such as AWS, Azure, GCP, Databricks or similar technologies Experience architecting scalable AI and ML solutions across serverless, containerised or GPU enabled environments Experience with LLMs, prompt engineering, embeddings, semantic search and RAG patterns Exposure to vector databases and agent frameworks such as LangChain, LangGraph or similar technologies Understanding of MLOps, LLMOps and model lifecycle management principles Experience designing APIs and integrating AI solutions into enterprise environments Strong understanding of modern data architectures and platform design principles Experience presenting architectural designs to technical and business stakeholders Financial services experience within capital markets or broader banking environments This is a strong opportunity for an AI architecture professional who wants to work on high impact AI and data transformation programmes within complex financial services environments. For more information make an application today! Alternatively, you can refer a friend or colleague by taking part in our fantastic referral schemes! If you have a friend or colleague who would be interested in this role, please refer them to us. For each relevant candidate that you introduce to us (there is no limit) and we place, you will be entitled to our general gift/voucher scheme. Datatech is one of the UK's leading recruitment agencies in the field of analytics and host of the critically acclaimed event, Women in Data UK. For more information visit our website: (url removed)
AI Solution Architect - Senior Manager/Associate Director Capital Markets Location: Edinburgh Working pattern: Hybrid Salary: Compensation aligned to experience and seniority Ref: J13118 Senior AI Solution Architects are required to support the design, implementation and scaling of advanced AI solutions within financial services and capital markets environments. This role would suit an experienced professional with a strong background in AI, cloud and data architecture, with experience designing enterprise AI solutions and translating business requirements into scalable technical architectures. You will play a key role in shaping AI architecture strategy, leading technical teams and supporting organisations as they move from strategy and experimentation through to enterprise deployment. You will work closely with AI Engineers, Data Scientists, Enterprise Architects, MLOps teams, business stakeholders and senior leadership to design, deliver and scale AI solutions that drive measurable business outcomes. Key responsibilities: Translating business objectives into AI architecture strategies, roadmaps and scalable solution designs Designing and implementing end to end AI and ML architectures across enterprise environments Defining scalable, performant and cost optimised deployment patterns across cloud, containerised and GPU enabled environments Supporting AI implementation programmes from proof of concept through to enterprise deployment and optimisation Evaluating and selecting technologies across open source and commercial platforms Designing and integrating AI solutions into existing enterprise systems and applications Working with AI Engineers, Data Scientists and technical teams to support AI delivery and scaling initiatives Supporting AI governance, security, risk and regulatory considerations throughout the delivery lifecycle Supporting architecture governance, technical review boards and design authorities Building relationships with technical and business stakeholders across large scale transformation programmes Producing solution design documentation, implementation plans and technical proposals Providing technical leadership and mentoring within multidisciplinary teams Experience Required: Experience designing AI, ML or modern data architectures within enterprise environments Strong understanding of cloud platforms such as AWS, Azure, GCP, Databricks or similar technologies Experience architecting scalable AI and ML solutions across serverless, containerised or GPU enabled environments Experience with LLMs, prompt engineering, embeddings, semantic search and RAG patterns Exposure to vector databases and agent frameworks such as LangChain, LangGraph or similar technologies Understanding of MLOps, LLMOps and model lifecycle management principles Experience designing APIs and integrating AI solutions into enterprise environments Strong understanding of modern data architectures and platform design principles Experience presenting architectural designs to technical and business stakeholders Financial services experience within capital markets or broader banking environments This is a strong opportunity for an AI architecture professional who wants to work on high impact AI and data transformation programmes within complex financial services environments. For more information make an application today! Alternatively, you can refer a friend or colleague by taking part in our fantastic referral schemes! If you have a friend or colleague who would be interested in this role, please refer them to us. For each relevant candidate that you introduce to us (there is no limit) and we place, you will be entitled to our general gift/voucher scheme. Datatech is one of the UK's leading recruitment agencies in the field of analytics and host of the critically acclaimed event, Women in Data UK. For more information visit our website: (url removed)
Jul 04, 2026
Full time
AI Solution Architect - Senior Manager/Associate Director Capital Markets Location: Edinburgh Working pattern: Hybrid Salary: Compensation aligned to experience and seniority Ref: J13118 Senior AI Solution Architects are required to support the design, implementation and scaling of advanced AI solutions within financial services and capital markets environments. This role would suit an experienced professional with a strong background in AI, cloud and data architecture, with experience designing enterprise AI solutions and translating business requirements into scalable technical architectures. You will play a key role in shaping AI architecture strategy, leading technical teams and supporting organisations as they move from strategy and experimentation through to enterprise deployment. You will work closely with AI Engineers, Data Scientists, Enterprise Architects, MLOps teams, business stakeholders and senior leadership to design, deliver and scale AI solutions that drive measurable business outcomes. Key responsibilities: Translating business objectives into AI architecture strategies, roadmaps and scalable solution designs Designing and implementing end to end AI and ML architectures across enterprise environments Defining scalable, performant and cost optimised deployment patterns across cloud, containerised and GPU enabled environments Supporting AI implementation programmes from proof of concept through to enterprise deployment and optimisation Evaluating and selecting technologies across open source and commercial platforms Designing and integrating AI solutions into existing enterprise systems and applications Working with AI Engineers, Data Scientists and technical teams to support AI delivery and scaling initiatives Supporting AI governance, security, risk and regulatory considerations throughout the delivery lifecycle Supporting architecture governance, technical review boards and design authorities Building relationships with technical and business stakeholders across large scale transformation programmes Producing solution design documentation, implementation plans and technical proposals Providing technical leadership and mentoring within multidisciplinary teams Experience Required: Experience designing AI, ML or modern data architectures within enterprise environments Strong understanding of cloud platforms such as AWS, Azure, GCP, Databricks or similar technologies Experience architecting scalable AI and ML solutions across serverless, containerised or GPU enabled environments Experience with LLMs, prompt engineering, embeddings, semantic search and RAG patterns Exposure to vector databases and agent frameworks such as LangChain, LangGraph or similar technologies Understanding of MLOps, LLMOps and model lifecycle management principles Experience designing APIs and integrating AI solutions into enterprise environments Strong understanding of modern data architectures and platform design principles Experience presenting architectural designs to technical and business stakeholders Financial services experience within capital markets or broader banking environments This is a strong opportunity for an AI architecture professional who wants to work on high impact AI and data transformation programmes within complex financial services environments. For more information make an application today! Alternatively, you can refer a friend or colleague by taking part in our fantastic referral schemes! If you have a friend or colleague who would be interested in this role, please refer them to us. For each relevant candidate that you introduce to us (there is no limit) and we place, you will be entitled to our general gift/voucher scheme. Datatech is one of the UK's leading recruitment agencies in the field of analytics and host of the critically acclaimed event, Women in Data UK. For more information visit our website: (url removed)
Duties: Responsible for working as a senior software engineer with a squad to ensure quality software deployments and overall application health and performance. Optimizes relationships between the development, quality assurance and IT operations teams. Promotes communication, integration, and collaboration for enhanced software development productivity. Develops infrastructure to incorporate latest technology best practices and improve operational performance. Requires broad technical knowledge and experience across a variety of IT areas, including infrastructure, development, operations, and quality assurance. Level: A Specialist Professional (P4) is a recognized subject matter expert in job area typically obtained through advanced education and work experience. Responsibilities typically include: Managing large projects or processes with limited oversight from manager. Coaching, reviewing and delegating work to lower level professionals. Problems faced are difficult and often complex. Typical Title: Development Operations Engineer, DevOps Engineer Skills: Strong skills with: Java (17+), Spring, SQL, NoSql, AWS, CICD, Junit, REST, message brokers General familarity with: deployment methodologies, testing frameworks, JSON, scripting, Jira Education: Degree educated or equivalent long term professional experience Additional information: Outside IR35 If you are interested in this role and have the skills and experience required Apply Now!
Jul 04, 2026
Contractor
Duties: Responsible for working as a senior software engineer with a squad to ensure quality software deployments and overall application health and performance. Optimizes relationships between the development, quality assurance and IT operations teams. Promotes communication, integration, and collaboration for enhanced software development productivity. Develops infrastructure to incorporate latest technology best practices and improve operational performance. Requires broad technical knowledge and experience across a variety of IT areas, including infrastructure, development, operations, and quality assurance. Level: A Specialist Professional (P4) is a recognized subject matter expert in job area typically obtained through advanced education and work experience. Responsibilities typically include: Managing large projects or processes with limited oversight from manager. Coaching, reviewing and delegating work to lower level professionals. Problems faced are difficult and often complex. Typical Title: Development Operations Engineer, DevOps Engineer Skills: Strong skills with: Java (17+), Spring, SQL, NoSql, AWS, CICD, Junit, REST, message brokers General familarity with: deployment methodologies, testing frameworks, JSON, scripting, Jira Education: Degree educated or equivalent long term professional experience Additional information: Outside IR35 If you are interested in this role and have the skills and experience required Apply Now!
Education Programme Manager Location: Bristol (two days in the Bristol office) Salary : £(phone number removed) FTE (£24,800 - £26,000 per annum) Vacancy Type: Contracted (Initial contract for 2 years) Part Time: 0.8 contract (28 hours per week) Ablaze is looking for a passionate, organised individual to join our team who can deliver workshops on our Employment and Skills Programme and support our Career Mentoring Programme for local secondary school pupils. Do you have experience working with schools or colleges, delivering engaging workshops and collaborating with partners to create meaningful opportunities for young people? Are you looking for a purposeful role within a small, supportive team where your ideas and initiative can make a real difference? You will work directly with young people, including those who are NEET or at risk of becoming NEET and build strong relationships with teachers, employers and delivery partners. You will be able to contribute to the ongoing development of our programmes, ensuring they remain relevant, engaging and responsive to young people s needs. Working closely with our existing Senior Programme Manager and Employment & Skills Project Manager, you will help deliver impactful careers and employability programmes, strengthening employer engagement and embedding effective evaluation. Your work will ensure young people benefit from high-quality experiences that support their progression into education, employment or training. This role combines high-quality workshop facilitation with a strong focus on measuring and demonstrating impact. Key Responsibilities Employment & Skills Workshop Delivery Delivery of Employability and Skills Workshops for NEET young people Adapt content to meet the needs of different groups and learning styles Support with ongoing development of workshop content Work closely with Lead Employment & Skills Project Manager Career Mentoring Programme Support Attend Career Mentoring sessions at schools and businesses Build relationships with partner schools & businesses to ensure smooth programme delivery Work closely with our Senior Programme Mangager who leads all our school provision Impact Measurement & Reporting Collection, analysis and reporting of Career Mentoring programme impact data Produce high-quality impact reports for business partners and stakeholders Track key outcomes and contribute to continuous improvement of programmes Employer & Stakeholder Engagement Gather and share feedback from programme volunteers Support the development of strong, long-term corporate relationships Represent the organisation at events and partner meetings where needed Programme Development & Collaboration Work collaboratively with our Senior Programme Manager and Lead Employment & Skills Project Manager to ensure alignment across programmes Contribute to content refinement based on feedback and impact data Support cross-programme learning and best practice sharing Person Specification Essential Skills & Experience Experience delivering programmes or workshops for young people Experience of session planning and evaluations Strong understanding of employability, careers education or youth engagement Experience in monitoring, evaluation or impact reporting Excellent communication and relationship management skills Ability to work independently while collaborating effectively in a team Desirable Experience working with NEET young people or vulnerable groups Experience working with businesses or corporate volunteers Knowledge of education or skills sector frameworks Driving licence and access to a vehicle This position is open until noon on Thursday 9th July 2026 with interviews are planned for w/b 13th July. To Apply If you feel you are a suitable candidate and would like to work for Ablaze, please do not hesitate to apply.
Jul 04, 2026
Contractor
Education Programme Manager Location: Bristol (two days in the Bristol office) Salary : £(phone number removed) FTE (£24,800 - £26,000 per annum) Vacancy Type: Contracted (Initial contract for 2 years) Part Time: 0.8 contract (28 hours per week) Ablaze is looking for a passionate, organised individual to join our team who can deliver workshops on our Employment and Skills Programme and support our Career Mentoring Programme for local secondary school pupils. Do you have experience working with schools or colleges, delivering engaging workshops and collaborating with partners to create meaningful opportunities for young people? Are you looking for a purposeful role within a small, supportive team where your ideas and initiative can make a real difference? You will work directly with young people, including those who are NEET or at risk of becoming NEET and build strong relationships with teachers, employers and delivery partners. You will be able to contribute to the ongoing development of our programmes, ensuring they remain relevant, engaging and responsive to young people s needs. Working closely with our existing Senior Programme Manager and Employment & Skills Project Manager, you will help deliver impactful careers and employability programmes, strengthening employer engagement and embedding effective evaluation. Your work will ensure young people benefit from high-quality experiences that support their progression into education, employment or training. This role combines high-quality workshop facilitation with a strong focus on measuring and demonstrating impact. Key Responsibilities Employment & Skills Workshop Delivery Delivery of Employability and Skills Workshops for NEET young people Adapt content to meet the needs of different groups and learning styles Support with ongoing development of workshop content Work closely with Lead Employment & Skills Project Manager Career Mentoring Programme Support Attend Career Mentoring sessions at schools and businesses Build relationships with partner schools & businesses to ensure smooth programme delivery Work closely with our Senior Programme Mangager who leads all our school provision Impact Measurement & Reporting Collection, analysis and reporting of Career Mentoring programme impact data Produce high-quality impact reports for business partners and stakeholders Track key outcomes and contribute to continuous improvement of programmes Employer & Stakeholder Engagement Gather and share feedback from programme volunteers Support the development of strong, long-term corporate relationships Represent the organisation at events and partner meetings where needed Programme Development & Collaboration Work collaboratively with our Senior Programme Manager and Lead Employment & Skills Project Manager to ensure alignment across programmes Contribute to content refinement based on feedback and impact data Support cross-programme learning and best practice sharing Person Specification Essential Skills & Experience Experience delivering programmes or workshops for young people Experience of session planning and evaluations Strong understanding of employability, careers education or youth engagement Experience in monitoring, evaluation or impact reporting Excellent communication and relationship management skills Ability to work independently while collaborating effectively in a team Desirable Experience working with NEET young people or vulnerable groups Experience working with businesses or corporate volunteers Knowledge of education or skills sector frameworks Driving licence and access to a vehicle This position is open until noon on Thursday 9th July 2026 with interviews are planned for w/b 13th July. To Apply If you feel you are a suitable candidate and would like to work for Ablaze, please do not hesitate to apply.
Get Recruited (UK) Ltd
Stoke-on-trent, Staffordshire
Legal Senior Compliance Officer Stoke on Trent - Office Based Up to 40,000 + Benefits The Opportunity: Get Recruited are recruiting on behalf of a well-established professional services organisation with a strong reputation within its sector. They are seeking someone experienced to join their team where you will be responsible for leading financial compliance activities across the business, managing a small team, ensuring regulatory requirements, financial controls and internal processes are effectively maintained. This is a great opportunity for someone from a Finance Compliance Officer, Compliance Team Leader, Legal Compliance Officer, Compliance Analyst Manager, Senior Compliance Officer or similar. The Responsibilities: Lead and develop a team of Compliance Analysts while acting as a key point of contact for finance and compliance-related matters across the business. Ensure ongoing compliance with SRA Accounts Rules, AML regulations and internal controls, overseeing audits, maintaining compliance records and driving improvements where required. Review and strengthen finance processes, controls and procedures to minimise risk, improve efficiency and ensure best practice is maintained. Oversee client account balances, banking administration, file closure activities and internal compliance reviews, ensuring accurate record keeping and regulatory compliance. Produce and enhance management reporting, providing insight into compliance performance, key risks and areas for improvement. Build strong relationships with stakeholders across Finance, Compliance and operational teams, providing guidance, resolving queries and supporting consistency across multiple locations when required. Experience Required: Previous experience in a Finance Compliance, Risk, Audit or Governance role, ideally within a law firm or professional services environment. Strong understanding of working within a regulated environment, with experience gained in legal services, banking, financial services, accountancy or a similar sector. Experience managing, coaching, or mentoring a small team. Knowledge of financial controls, compliance frameworks, and risk management principles. Understanding of SRA Accounts Rules and AML regulations would be beneficial. Excellent communication and stakeholder management skills. High attention to detail and the ability to manage multiple priorities and deadlines. Strong Microsoft Excel and reporting skills. A proactive and collaborative approach, with a focus on continuous improvement. By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
Jul 04, 2026
Full time
Legal Senior Compliance Officer Stoke on Trent - Office Based Up to 40,000 + Benefits The Opportunity: Get Recruited are recruiting on behalf of a well-established professional services organisation with a strong reputation within its sector. They are seeking someone experienced to join their team where you will be responsible for leading financial compliance activities across the business, managing a small team, ensuring regulatory requirements, financial controls and internal processes are effectively maintained. This is a great opportunity for someone from a Finance Compliance Officer, Compliance Team Leader, Legal Compliance Officer, Compliance Analyst Manager, Senior Compliance Officer or similar. The Responsibilities: Lead and develop a team of Compliance Analysts while acting as a key point of contact for finance and compliance-related matters across the business. Ensure ongoing compliance with SRA Accounts Rules, AML regulations and internal controls, overseeing audits, maintaining compliance records and driving improvements where required. Review and strengthen finance processes, controls and procedures to minimise risk, improve efficiency and ensure best practice is maintained. Oversee client account balances, banking administration, file closure activities and internal compliance reviews, ensuring accurate record keeping and regulatory compliance. Produce and enhance management reporting, providing insight into compliance performance, key risks and areas for improvement. Build strong relationships with stakeholders across Finance, Compliance and operational teams, providing guidance, resolving queries and supporting consistency across multiple locations when required. Experience Required: Previous experience in a Finance Compliance, Risk, Audit or Governance role, ideally within a law firm or professional services environment. Strong understanding of working within a regulated environment, with experience gained in legal services, banking, financial services, accountancy or a similar sector. Experience managing, coaching, or mentoring a small team. Knowledge of financial controls, compliance frameworks, and risk management principles. Understanding of SRA Accounts Rules and AML regulations would be beneficial. Excellent communication and stakeholder management skills. High attention to detail and the ability to manage multiple priorities and deadlines. Strong Microsoft Excel and reporting skills. A proactive and collaborative approach, with a focus on continuous improvement. By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
Job Title: Business Development Manager Location: Field-based, Scotland and the North of England region Salary: £50,000 per year (inc 10% bonus after 12 months) Job type: Permanent, Full-time Start date: Immediate. The Role: Christeyns Professional Hygiene is seeking a Business Development Manager to join our national sales team. This role offers an exciting opportunity to drive business growth while supporting national account activity across the Christeyns Professional Hygiene Group - a family-owned business operating across multiple sectors worldwide. As a key member of the team, you will play a crucial role in expanding our customer base, developing strategic partnerships, and promoting our industry-leading hygiene solutions across your designated territory. Main Duties: Generate new business opportunities and secure contracts across the UK. Identify sales opportunities and achieve targets aligned with Christeyns Professional Hygiene's strategic objectives. Effectively manage the prospect pipeline, ensuring consistent and timely follow-up. Prepare bespoke, sustainable, and commercially profitable business proposals tailored to customer requirements. Lead large-scale Professional Hygiene Group tender projects. Deliver compelling company presentations to prospective clients at all levels, including senior management and directors. Demonstrate a strong understanding of the marketplace, with a focus on efficiency, cost-effectiveness, and customer care. Contribute to the company's continued success through effective leadership and collaboration. Communicate effectively at all levels, both nationally and internationally when required. Deliver consistent year-on-year sales growth. Work closely with colleagues to retain and develop existing business relationships. Essential Criteria: Ability to travel throughout the UK, with occasional European travel and overnight stays. Proven track record in business development, sales, or account management within the Professional Hygiene industry or a related sector, with a good understanding of OPL. Experience identifying, developing, and securing new business opportunities and contracts. Demonstrated ability to achieve and exceed sales targets. Strong interpersonal and communication skills, with confidence presenting to senior management and directors. Sound understanding of market trends, customer requirements, and commercially effective solutions. Ability to work independently while contributing to the wider sales and business development strategy. Proven experience building and maintaining strong client relationships. Strong IT proficiency, including CRM systems, Microsoft Office, and digital reporting and presentation tools. Excellent attention to detail. Self-motivated, proactive, and a flexible team player. Willingness and ability to learn new skills and adapt to changing business needs. Desirable Criteria: Knowledge of UK professional hygiene distributor market is desirable. If you're a results-driven professional with a passion for sales, business development, and building long-term customer relationships, we'd love to hear from you. Please click APPLY to be redirected to our website and complete your application. Candidates with experience in, or job titles including, Lead Generation Executive, SDR, B2B Sales Executive, Account Manager, Senior Sales Executive, Business Development Executive, Senior Business Development Manager, Sales Account Manager, Sales Development Representative, Sales Manager, or Sales Coordinator will also be considered for this role.
Jul 04, 2026
Full time
Job Title: Business Development Manager Location: Field-based, Scotland and the North of England region Salary: £50,000 per year (inc 10% bonus after 12 months) Job type: Permanent, Full-time Start date: Immediate. The Role: Christeyns Professional Hygiene is seeking a Business Development Manager to join our national sales team. This role offers an exciting opportunity to drive business growth while supporting national account activity across the Christeyns Professional Hygiene Group - a family-owned business operating across multiple sectors worldwide. As a key member of the team, you will play a crucial role in expanding our customer base, developing strategic partnerships, and promoting our industry-leading hygiene solutions across your designated territory. Main Duties: Generate new business opportunities and secure contracts across the UK. Identify sales opportunities and achieve targets aligned with Christeyns Professional Hygiene's strategic objectives. Effectively manage the prospect pipeline, ensuring consistent and timely follow-up. Prepare bespoke, sustainable, and commercially profitable business proposals tailored to customer requirements. Lead large-scale Professional Hygiene Group tender projects. Deliver compelling company presentations to prospective clients at all levels, including senior management and directors. Demonstrate a strong understanding of the marketplace, with a focus on efficiency, cost-effectiveness, and customer care. Contribute to the company's continued success through effective leadership and collaboration. Communicate effectively at all levels, both nationally and internationally when required. Deliver consistent year-on-year sales growth. Work closely with colleagues to retain and develop existing business relationships. Essential Criteria: Ability to travel throughout the UK, with occasional European travel and overnight stays. Proven track record in business development, sales, or account management within the Professional Hygiene industry or a related sector, with a good understanding of OPL. Experience identifying, developing, and securing new business opportunities and contracts. Demonstrated ability to achieve and exceed sales targets. Strong interpersonal and communication skills, with confidence presenting to senior management and directors. Sound understanding of market trends, customer requirements, and commercially effective solutions. Ability to work independently while contributing to the wider sales and business development strategy. Proven experience building and maintaining strong client relationships. Strong IT proficiency, including CRM systems, Microsoft Office, and digital reporting and presentation tools. Excellent attention to detail. Self-motivated, proactive, and a flexible team player. Willingness and ability to learn new skills and adapt to changing business needs. Desirable Criteria: Knowledge of UK professional hygiene distributor market is desirable. If you're a results-driven professional with a passion for sales, business development, and building long-term customer relationships, we'd love to hear from you. Please click APPLY to be redirected to our website and complete your application. Candidates with experience in, or job titles including, Lead Generation Executive, SDR, B2B Sales Executive, Account Manager, Senior Sales Executive, Business Development Executive, Senior Business Development Manager, Sales Account Manager, Sales Development Representative, Sales Manager, or Sales Coordinator will also be considered for this role.
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Job Title: Customer Journey Manager Location: Warwick / Hybrid Contract Type: 12 months with scope to extend Job Purpose The Customer Journey Manager is responsible for leading the design, optimisation and continuous improvement of end-to-end customer journeys across services and customer groups. Operating within the Customer Experience Excellence function, the role translates customer experience design direction, standards and frameworks into practical journey improvements that enhance customer outcomes and operational effectiveness. Working collaboratively across Customer Management, Operations, Digital, Data and Change teams, the postholder will identify customer pain points, redesign journeys and support delivery through to successful implementation. The Customer Journey Manager plays a key role in ensuring customer journeys are consistent, inclusive and aligned with regulatory expectations, supporting customer commitments and organisational strategy. This is a hands-on delivery role focused on converting customer insight into measurable business and customer improvements. Key Responsibilities Lead the mapping, analysis and optimisation of end-to-end customer journeys across key services and customer lifecycle stages. Identify customer pain points, barriers, failure demand and critical moments that influence customer outcomes. Apply service design methodologies and customer journey mapping techniques to develop improved customer experiences across digital, operational and human touchpoints. Ensure journey designs align with established customer experience principles, service standards and design frameworks. Champion customer-centred design approaches across business functions. Own and deliver customer journey improvement initiatives within agreed governance and prioritisation frameworks. Collaborate with operational, customer service, digital and delivery teams to redesign processes that reduce customer effort and improve service outcomes. Translate customer insights and performance data into actionable recommendations and improvement plans. Support implementation activities to ensure journey improvements are effectively embedded within day-to-day operations. Monitor delivery progress and manage risks, dependencies and stakeholder expectations. Act as the primary point of contact for assigned customer journeys and related improvement activities. Facilitate workshops, service design sessions, journey reviews and stakeholder engagement activities. Build strong relationships across Customer Management, Operations, Digital, Data and Change functions. Present journey findings, recommendations and progress updates to senior stakeholders and governance groups. Influence decision-making through evidence-based recommendations and customer insight. Ensure customer journey improvements support regulatory obligations, customer commitments and strategic objectives. Embed customer insight, feedback, vulnerability considerations and performance data into journey prioritisation and design decisions. Work with insight and analytics teams to measure journey performance and benefits realisation. Support the development of customer-focused performance measures and reporting. Maintain accurate journey documentation, service blueprints and supporting artefacts. Capture lessons learned and best practice to improve future customer experience initiatives. Contribute to the development of customer journey management and service design capability across the organisation. Promote a culture of continuous improvement, customer focus and evidence-led decision making. Knowledge, Skills & Experience Essential Proven experience in Customer Journey Management, Service Design, Customer Experience (CX) or Continuous Improvement roles. Strong practical experience of customer journey mapping, service design methodologies and process improvement techniques. Demonstrable experience delivering customer-focused change programmes within complex organisations. Excellent stakeholder management, facilitation and workshop leadership skills. Strong analytical and problem-solving abilities, with experience using customer insight and performance data to drive decisions. Ability to translate complex information into clear, actionable recommendations. Excellent written and verbal communication skills. Experience managing multiple priorities and delivering outcomes within agreed timescales. Desirable Experience within utilities, infrastructure, public sector or other regulated environments. Understanding of regulatory frameworks, customer commitments and industry obligations. Experience using customer insight and collaboration tools such as Miro, Power BI, Qualtrics or equivalent. Qualification or accreditation in Service Design, Customer Experience, Lean, Six Sigma or Continuous Improvement methodologies. Experience working within customer transformation or operational excellence programmes. Apply now! Please be advised: if you haven't heard from us within 48 hours, then unfortunately your application has not been successful on this occasion. We may, however, keep your details on file for any suitable future vacancies and contact you accordingly. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Jul 04, 2026
Contractor
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Job Title: Customer Journey Manager Location: Warwick / Hybrid Contract Type: 12 months with scope to extend Job Purpose The Customer Journey Manager is responsible for leading the design, optimisation and continuous improvement of end-to-end customer journeys across services and customer groups. Operating within the Customer Experience Excellence function, the role translates customer experience design direction, standards and frameworks into practical journey improvements that enhance customer outcomes and operational effectiveness. Working collaboratively across Customer Management, Operations, Digital, Data and Change teams, the postholder will identify customer pain points, redesign journeys and support delivery through to successful implementation. The Customer Journey Manager plays a key role in ensuring customer journeys are consistent, inclusive and aligned with regulatory expectations, supporting customer commitments and organisational strategy. This is a hands-on delivery role focused on converting customer insight into measurable business and customer improvements. Key Responsibilities Lead the mapping, analysis and optimisation of end-to-end customer journeys across key services and customer lifecycle stages. Identify customer pain points, barriers, failure demand and critical moments that influence customer outcomes. Apply service design methodologies and customer journey mapping techniques to develop improved customer experiences across digital, operational and human touchpoints. Ensure journey designs align with established customer experience principles, service standards and design frameworks. Champion customer-centred design approaches across business functions. Own and deliver customer journey improvement initiatives within agreed governance and prioritisation frameworks. Collaborate with operational, customer service, digital and delivery teams to redesign processes that reduce customer effort and improve service outcomes. Translate customer insights and performance data into actionable recommendations and improvement plans. Support implementation activities to ensure journey improvements are effectively embedded within day-to-day operations. Monitor delivery progress and manage risks, dependencies and stakeholder expectations. Act as the primary point of contact for assigned customer journeys and related improvement activities. Facilitate workshops, service design sessions, journey reviews and stakeholder engagement activities. Build strong relationships across Customer Management, Operations, Digital, Data and Change functions. Present journey findings, recommendations and progress updates to senior stakeholders and governance groups. Influence decision-making through evidence-based recommendations and customer insight. Ensure customer journey improvements support regulatory obligations, customer commitments and strategic objectives. Embed customer insight, feedback, vulnerability considerations and performance data into journey prioritisation and design decisions. Work with insight and analytics teams to measure journey performance and benefits realisation. Support the development of customer-focused performance measures and reporting. Maintain accurate journey documentation, service blueprints and supporting artefacts. Capture lessons learned and best practice to improve future customer experience initiatives. Contribute to the development of customer journey management and service design capability across the organisation. Promote a culture of continuous improvement, customer focus and evidence-led decision making. Knowledge, Skills & Experience Essential Proven experience in Customer Journey Management, Service Design, Customer Experience (CX) or Continuous Improvement roles. Strong practical experience of customer journey mapping, service design methodologies and process improvement techniques. Demonstrable experience delivering customer-focused change programmes within complex organisations. Excellent stakeholder management, facilitation and workshop leadership skills. Strong analytical and problem-solving abilities, with experience using customer insight and performance data to drive decisions. Ability to translate complex information into clear, actionable recommendations. Excellent written and verbal communication skills. Experience managing multiple priorities and delivering outcomes within agreed timescales. Desirable Experience within utilities, infrastructure, public sector or other regulated environments. Understanding of regulatory frameworks, customer commitments and industry obligations. Experience using customer insight and collaboration tools such as Miro, Power BI, Qualtrics or equivalent. Qualification or accreditation in Service Design, Customer Experience, Lean, Six Sigma or Continuous Improvement methodologies. Experience working within customer transformation or operational excellence programmes. Apply now! Please be advised: if you haven't heard from us within 48 hours, then unfortunately your application has not been successful on this occasion. We may, however, keep your details on file for any suitable future vacancies and contact you accordingly. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
We are partnering with a leading international professional services organisation to recruit a Senior Delivery Manager for a key regional office in Liverpool. This is a high impact leadership role, working closely with senior executives to drive operational excellence, embed innovation, and support a high performing, collaborative workplace.You'll act as a trusted partner to senior leadership, translating strategy into operational delivery while leading cross-functional initiatives that enhance service quality, efficiency, and culture. This role sits at the heart of the office, connecting teams, improving processes, and ensuring a consistently high standard of business services. As our Senior Delivery Manager, you will:- Champion the implementation of AI tools and automation to improve workflows and efficiency Lead the day-to-day operational management of a large, multi-functional office environment Drive continuous improvement across business support services, ensuring consistency and scalability Act as a strategic and operational partner to senior leadership on performance, people, and change initiatives Lead and deliver cross-functional programmes and transformation initiatives Manage stakeholder relationships across senior leaders, functions, and external partners Own and oversee operational budgets and performance metrics Foster a high-performing, inclusive, and engaged office culture Represent the organisation within the local business and community network If you possess a combination of the following skills, then LETS TALK! Significant leadership experience within professional services or complex operational environments Proven track record of delivering operational change and transformation programmes Strong ability to translate strategy into practical execution Experience leading and developing high performing teams Confidence engaging with senior stakeholders and leadership teams Exposure to AI, automation, or technology-driven operational improvements Strong analytical, problem-solving, and decision-making skills In return, you will be rewarded with ongoing career progression, an enviable benefits package and the opportunity to drive Ai and innovation. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jul 04, 2026
Full time
We are partnering with a leading international professional services organisation to recruit a Senior Delivery Manager for a key regional office in Liverpool. This is a high impact leadership role, working closely with senior executives to drive operational excellence, embed innovation, and support a high performing, collaborative workplace.You'll act as a trusted partner to senior leadership, translating strategy into operational delivery while leading cross-functional initiatives that enhance service quality, efficiency, and culture. This role sits at the heart of the office, connecting teams, improving processes, and ensuring a consistently high standard of business services. As our Senior Delivery Manager, you will:- Champion the implementation of AI tools and automation to improve workflows and efficiency Lead the day-to-day operational management of a large, multi-functional office environment Drive continuous improvement across business support services, ensuring consistency and scalability Act as a strategic and operational partner to senior leadership on performance, people, and change initiatives Lead and deliver cross-functional programmes and transformation initiatives Manage stakeholder relationships across senior leaders, functions, and external partners Own and oversee operational budgets and performance metrics Foster a high-performing, inclusive, and engaged office culture Represent the organisation within the local business and community network If you possess a combination of the following skills, then LETS TALK! Significant leadership experience within professional services or complex operational environments Proven track record of delivering operational change and transformation programmes Strong ability to translate strategy into practical execution Experience leading and developing high performing teams Confidence engaging with senior stakeholders and leadership teams Exposure to AI, automation, or technology-driven operational improvements Strong analytical, problem-solving, and decision-making skills In return, you will be rewarded with ongoing career progression, an enviable benefits package and the opportunity to drive Ai and innovation. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Job Title: Senior Town Planner Location: Kent Penguin Recruitment is delighted to be supporting a growing and highly respected planning consultancy in the search for an ambitious Senior Town Planner to join their Kent-based team. This is an exciting opportunity for a planner who enjoys variety, autonomy, and the chance to work across a genuinely diverse portfolio of projects - from residential schemes through to commercial development, including projects involving green belt and emerging grey belt policy considerations. The successful candidate will play a key role in leading projects from initial client instruction through to planning decision, while also contributing to larger and more complex multidisciplinary developments. This position offers real ownership, strong career progression prospects, and the opportunity to work within a collaborative and forward-thinking environment. The Role As Senior Town Planner, you will: Lead smaller planning projects from inception through to determination, managing programmes, budgets, and client relationships. Support medium and large-scale developments alongside a multidisciplinary team. Attend and lead client meetings and stakeholder discussions. Liaise with local planning authorities and statutory consultees. Prepare and review planning applications, appeals, and supporting documentation. Keep up to date with evolving planning legislation and policy, particularly around green belt and grey belt guidance. Mentor and support junior members of the team. About You To be considered for this role, you should have: A strong understanding of the UK planning system and local government processes. A minimum of 3 years' experience within a planning consultancy or local authority environment. MRTPI qualification or be actively working towards chartership. Experience within residential, commercial, green belt, or grey belt planning would be highly advantageous. A full UK driving licence. Excellent written and verbal communication skills with confidence in client-facing situations. Why Apply? This is a fantastic opportunity to join a supportive and expanding consultancy where your ideas, expertise, and career progression will be genuinely valued. You'll gain exposure to a broad range of high-quality projects while working in a collaborative and ambitious team environment. Interested? The hiring manager is looking to meet with suitable candidates ASAP so if you meet the above criteria, please contact Josh Jones on (phone number removed) or (url removed)
Jul 04, 2026
Full time
Job Title: Senior Town Planner Location: Kent Penguin Recruitment is delighted to be supporting a growing and highly respected planning consultancy in the search for an ambitious Senior Town Planner to join their Kent-based team. This is an exciting opportunity for a planner who enjoys variety, autonomy, and the chance to work across a genuinely diverse portfolio of projects - from residential schemes through to commercial development, including projects involving green belt and emerging grey belt policy considerations. The successful candidate will play a key role in leading projects from initial client instruction through to planning decision, while also contributing to larger and more complex multidisciplinary developments. This position offers real ownership, strong career progression prospects, and the opportunity to work within a collaborative and forward-thinking environment. The Role As Senior Town Planner, you will: Lead smaller planning projects from inception through to determination, managing programmes, budgets, and client relationships. Support medium and large-scale developments alongside a multidisciplinary team. Attend and lead client meetings and stakeholder discussions. Liaise with local planning authorities and statutory consultees. Prepare and review planning applications, appeals, and supporting documentation. Keep up to date with evolving planning legislation and policy, particularly around green belt and grey belt guidance. Mentor and support junior members of the team. About You To be considered for this role, you should have: A strong understanding of the UK planning system and local government processes. A minimum of 3 years' experience within a planning consultancy or local authority environment. MRTPI qualification or be actively working towards chartership. Experience within residential, commercial, green belt, or grey belt planning would be highly advantageous. A full UK driving licence. Excellent written and verbal communication skills with confidence in client-facing situations. Why Apply? This is a fantastic opportunity to join a supportive and expanding consultancy where your ideas, expertise, and career progression will be genuinely valued. You'll gain exposure to a broad range of high-quality projects while working in a collaborative and ambitious team environment. Interested? The hiring manager is looking to meet with suitable candidates ASAP so if you meet the above criteria, please contact Josh Jones on (phone number removed) or (url removed)
Our client is a leading provider of technical tax information, commentary, research tools and professional learning solutions used by accountancy firms, advisers and tax professionals across the UK! As part of continued growth, they are seeking an experienced Content Manager to lead a specialist content team responsible for delivering high-quality tax commentary, practical guidance, online tools and learning resources. This is a leadership opportunity for a tax professional with strong editorial, content management and people leadership experience who enjoys driving quality, innovation and continuous improvement. Reporting into senior leadership, you will take ownership of content quality, production processes and team performance while helping shape the future direction of market-leading tax resources. You will work closely with product and commercial teams to enhance customer value, improve content delivery processes and identify opportunities for innovation. While this role includes some hands-on content creation, its primary focus is strategic leadership, team management and content excellence. Day to Day Lead and manage a team of tax content specialists and writers. Implement and oversee quality assurance processes across publications, tools and learning resources. Work closely with Product Management to identify and deliver product improvements. Manage content workflows, resource planning and content allocation. Develop new content formats and innovative approaches to content delivery. Monitor market developments, legislative changes and industry trends. Track competitor activity and identify opportunities for differentiation. Act as the primary content contact for internal stakeholders across the business. Support sales and marketing teams with technical expertise and promotional activity. Deliver webinars, thought leadership content and other customer-facing presentations. Build and maintain relationships with key external stakeholders and industry contacts. Lead special projects and drive continuous improvement initiatives. Manage budgets and ensure effective allocation of resources. YOU? Strong tax technical knowledge and subject matter expertise. Experience managing editorial, technical content or knowledge-based teams. A proven track record of leadership and people management. Excellent written and verbal communication skills. Commercial awareness and understanding of the professional services market. Experience improving processes and driving operational efficiencies. An interest in technology and how it can enhance content creation and delivery. Strong problem-solving, organisational and stakeholder management skills. This is an opportunity to join an established market leader with a long-standing reputation for providing trusted tax resources to some of the UK's most recognised accountancy and advisory organisations, as well as practices of all sizes. You'll be joining a highly collaborative, ambitious and supportive team environment where quality, expertise and innovation are genuinely valued. The organisation is committed to professional development and provides ongoing training, coaching and career progression opportunities. If you're looking for a role where you can combine tax expertise, content leadership and strategic influence, we'd be delighted to hear from you! 51761CC INDLON The Portfolio Group are acting on behalf of our client in recruiting for this position.
Jul 04, 2026
Full time
Our client is a leading provider of technical tax information, commentary, research tools and professional learning solutions used by accountancy firms, advisers and tax professionals across the UK! As part of continued growth, they are seeking an experienced Content Manager to lead a specialist content team responsible for delivering high-quality tax commentary, practical guidance, online tools and learning resources. This is a leadership opportunity for a tax professional with strong editorial, content management and people leadership experience who enjoys driving quality, innovation and continuous improvement. Reporting into senior leadership, you will take ownership of content quality, production processes and team performance while helping shape the future direction of market-leading tax resources. You will work closely with product and commercial teams to enhance customer value, improve content delivery processes and identify opportunities for innovation. While this role includes some hands-on content creation, its primary focus is strategic leadership, team management and content excellence. Day to Day Lead and manage a team of tax content specialists and writers. Implement and oversee quality assurance processes across publications, tools and learning resources. Work closely with Product Management to identify and deliver product improvements. Manage content workflows, resource planning and content allocation. Develop new content formats and innovative approaches to content delivery. Monitor market developments, legislative changes and industry trends. Track competitor activity and identify opportunities for differentiation. Act as the primary content contact for internal stakeholders across the business. Support sales and marketing teams with technical expertise and promotional activity. Deliver webinars, thought leadership content and other customer-facing presentations. Build and maintain relationships with key external stakeholders and industry contacts. Lead special projects and drive continuous improvement initiatives. Manage budgets and ensure effective allocation of resources. YOU? Strong tax technical knowledge and subject matter expertise. Experience managing editorial, technical content or knowledge-based teams. A proven track record of leadership and people management. Excellent written and verbal communication skills. Commercial awareness and understanding of the professional services market. Experience improving processes and driving operational efficiencies. An interest in technology and how it can enhance content creation and delivery. Strong problem-solving, organisational and stakeholder management skills. This is an opportunity to join an established market leader with a long-standing reputation for providing trusted tax resources to some of the UK's most recognised accountancy and advisory organisations, as well as practices of all sizes. You'll be joining a highly collaborative, ambitious and supportive team environment where quality, expertise and innovation are genuinely valued. The organisation is committed to professional development and provides ongoing training, coaching and career progression opportunities. If you're looking for a role where you can combine tax expertise, content leadership and strategic influence, we'd be delighted to hear from you! 51761CC INDLON The Portfolio Group are acting on behalf of our client in recruiting for this position.
Senior or Principal Town Planner Location: Midlands Penguin Recruitment is proud to be supporting a highly respected national planning consultancy in their search for a Senior or Principal Town Planner to join their expanding Midlands team. About the Company Our client is a leading multi-disciplinary consultancy recognised for their expertise in planning, development economics, and design. They work on a wide range of prestigious and complex projects for major developers, housebuilders, and landowners across England and Wales. With a creative, collaborative, and supportive culture, this is an excellent environment for ambitious planners looking to develop their careers. The Role As part of the Midlands Planning team, you will be involved in the delivery of high-profile projects across both the private and public sectors. This will include strategic and development management planning, project coordination, and providing expert advice to clients. You'll be part of a dynamic and growing team where your contribution will make a visible impact on the success of projects and the development of the business. Key Responsibilities Manage and contribute to a range of planning projects from inception to completion Provide high-quality planning advice to clients across sectors Prepare and submit planning applications, appeals, and supporting reports Liaise with clients, local authorities, and stakeholders Support and mentor junior colleagues where appropriate Build and maintain strong client relationships, identifying opportunities for new work Requirements Chartered Member of the RTPI (MRTPI) Strong commercial awareness and ability to apply planning knowledge in a broader property context Excellent written, analytical, and verbal communication skills Confident in client-facing roles and capable of managing complex projects Proactive, enthusiastic, and driven to deliver results Benefits The successful candidate will enjoy a competitive salary and benefits package, including: 25 days annual leave (rising with service) plus bank holidays Private medical insurance Pension scheme Life assurance Cycle to work scheme Eye care vouchers Staff discounts on retail, property, and financial services Employee assistance programme (24-hour support) Regular CPD and career development opportunities Interested? The hiring manager is looking to meet with suitable candidates ASAP so if you meet the above criteria, please contact Josh Jones on (phone number removed) or (url removed)
Jul 04, 2026
Full time
Senior or Principal Town Planner Location: Midlands Penguin Recruitment is proud to be supporting a highly respected national planning consultancy in their search for a Senior or Principal Town Planner to join their expanding Midlands team. About the Company Our client is a leading multi-disciplinary consultancy recognised for their expertise in planning, development economics, and design. They work on a wide range of prestigious and complex projects for major developers, housebuilders, and landowners across England and Wales. With a creative, collaborative, and supportive culture, this is an excellent environment for ambitious planners looking to develop their careers. The Role As part of the Midlands Planning team, you will be involved in the delivery of high-profile projects across both the private and public sectors. This will include strategic and development management planning, project coordination, and providing expert advice to clients. You'll be part of a dynamic and growing team where your contribution will make a visible impact on the success of projects and the development of the business. Key Responsibilities Manage and contribute to a range of planning projects from inception to completion Provide high-quality planning advice to clients across sectors Prepare and submit planning applications, appeals, and supporting reports Liaise with clients, local authorities, and stakeholders Support and mentor junior colleagues where appropriate Build and maintain strong client relationships, identifying opportunities for new work Requirements Chartered Member of the RTPI (MRTPI) Strong commercial awareness and ability to apply planning knowledge in a broader property context Excellent written, analytical, and verbal communication skills Confident in client-facing roles and capable of managing complex projects Proactive, enthusiastic, and driven to deliver results Benefits The successful candidate will enjoy a competitive salary and benefits package, including: 25 days annual leave (rising with service) plus bank holidays Private medical insurance Pension scheme Life assurance Cycle to work scheme Eye care vouchers Staff discounts on retail, property, and financial services Employee assistance programme (24-hour support) Regular CPD and career development opportunities Interested? The hiring manager is looking to meet with suitable candidates ASAP so if you meet the above criteria, please contact Josh Jones on (phone number removed) or (url removed)
Help Leading Organisations Navigate Climate Risk & Build Long-Term Resilience Do you want your work to genuinely influence how organisations prepare for an increasingly uncertain future? Are you passionate about helping businesses understand, manage and respond to climate-related risks while delivering meaningful sustainability outcomes? At Action Sustainability, we're looking for an experienced climate change professional to join our established Consultancy team and help organisations build resilience in a changing world. This is an opportunity to work with some of the UK's leading organisations, influencing sustainability strategy at board level while helping shape the future of climate adaptation and resilience across multiple sectors. The Role at a Glance: Lead Consultant Remote / Flexible UK Working with London Office Access £65,000 - £70,000 DOE + Performance-Related Bonus Plus 25 Days Holiday + Bank Holidays + Birthday Leave, 8% Employer Pension Contribution, Flexible Working, Training & Development Full Time - Permanent Reporting to: Head of Consultancy & Climate Company: Award-Winning Sustainability Consultancy Culture: Purpose-Driven Collaborative Expert-Led Innovative Your Background / Skills: Climate Risk, Climate Change Adaptation, Resilience Planning, Sustainability Consulting, TCFD, IFRS, CSRD, Stakeholder Engagement, Business Development, Training & Facilitation Welcome to Action Sustainability Action Sustainability is a leading sustainability consultancy with a mission to inspire sustainable business and drive real, lasting change for clients. Our team supports organisations across Academia, Construction, FMCG, Government, Healthcare, Manufacturing and Transport, helping them tackle some of their most significant sustainability challenges. We're proud to have: • Established and delivered the award-winning Supply Chain Sustainability School • Led the UK delegation that developed ISO 20400 and now support its global adoption • Developed innovative carbon reporting and performance management solutions • Built a reputation for leading sustainability thinking across multiple sectors As an accredited Living Wage Employer, we're committed to maintaining a respectful, inclusive and supportive workplace where talented people can thrive. Where You'll Make an Impact Operating within our Carbon & Climate team, you'll take a leading role in developing and delivering climate risk, adaptation and resilience services across a diverse client portfolio. Working within our winner-doer model, you'll combine business development, client leadership and project delivery responsibilities, helping clients understand climate-related risks while developing practical adaptation strategies that deliver measurable outcomes. You'll engage directly with senior stakeholders, build trusted relationships and help organisations turn climate ambition into action. What Your Day Might Look Like: • Developing new business opportunities across climate risk, adaptation and resilience services • Leading the delivery of complex climate adaptation and resilience projects • Advising C-suite stakeholders on climate-related risks and strategic responses • Developing climate adaptation and resilience strategies across multiple sectors • Supporting clients with TCFD, IFRS, CSRD and related reporting requirements • Working closely with clients to identify ongoing adaptation and resilience opportunities • Delivering climate and sustainability training through consultancy projects and the Supply Chain Sustainability School • Acting as a key link between the Consultancy and School businesses on climate risk, KPIs and reporting • Facilitating workshops, stakeholder engagement sessions and training programmes • Speaking at industry conferences, events and client forums to share expertise and generate opportunities • Working alongside procurement and wider sustainability teams to deliver joined-up client outcomes About You You'll be an experienced climate change professional who combines technical expertise with strong commercial awareness and stakeholder engagement skills. You'll likely bring: • Deep expertise in climate change, climate risk, adaptation and resilience planning • Strong knowledge of TCFD, IFRS, CSRD and related reporting frameworks • Experience integrating climate considerations into wider corporate strategy • Understanding of climate impacts across supply chains and operational environments • Proven ability to build trust, relationships and influence with senior stakeholders • Experience delivering training, workshops and public speaking engagements • Strong project management and organisational skills • A proactive, self-starting approach with a genuine passion for sustainability • The ability to balance strategic thinking with attention to detail • A collaborative approach and desire to make a meaningful impact Qualifications • Degree qualified or equivalent industry experience • MISEP or equivalent professional qualification preferred Why Join Action Sustainability? • Join one of the UK's leading sustainability consultancies • Work with sector-leading organisations across multiple industries • Flexible remote-first working model • Performance-related bonus • 8% employer pension contribution • Birthday leave in addition to annual leave entitlement • Opportunity to grow within an award-winning consultancy • Work alongside recognised sustainability and climate experts • Meaningful work that delivers measurable real-world impact If you're passionate about helping organisations understand climate risk, strengthen resilience and create meaningful sustainability outcomes, we'd love to hear from you. Your Experience / Background / Previous Roles May Include: Climate Change Consultant, Climate Risk Consultant, Climate Adaptation Consultant, Resilience Consultant, Sustainability Consultant, ESG Consultant, Climate Strategy Consultant, Principal Sustainability Consultant, Environmental Consultant, Climate Advisory Manager. Apply today. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone regarding your application. Your data is processed by Recruitment Revolution on the basis of legitimate interests in fulfilling the recruitment process. Please refer to our Privacy Policy for further details.
Jul 04, 2026
Full time
Help Leading Organisations Navigate Climate Risk & Build Long-Term Resilience Do you want your work to genuinely influence how organisations prepare for an increasingly uncertain future? Are you passionate about helping businesses understand, manage and respond to climate-related risks while delivering meaningful sustainability outcomes? At Action Sustainability, we're looking for an experienced climate change professional to join our established Consultancy team and help organisations build resilience in a changing world. This is an opportunity to work with some of the UK's leading organisations, influencing sustainability strategy at board level while helping shape the future of climate adaptation and resilience across multiple sectors. The Role at a Glance: Lead Consultant Remote / Flexible UK Working with London Office Access £65,000 - £70,000 DOE + Performance-Related Bonus Plus 25 Days Holiday + Bank Holidays + Birthday Leave, 8% Employer Pension Contribution, Flexible Working, Training & Development Full Time - Permanent Reporting to: Head of Consultancy & Climate Company: Award-Winning Sustainability Consultancy Culture: Purpose-Driven Collaborative Expert-Led Innovative Your Background / Skills: Climate Risk, Climate Change Adaptation, Resilience Planning, Sustainability Consulting, TCFD, IFRS, CSRD, Stakeholder Engagement, Business Development, Training & Facilitation Welcome to Action Sustainability Action Sustainability is a leading sustainability consultancy with a mission to inspire sustainable business and drive real, lasting change for clients. Our team supports organisations across Academia, Construction, FMCG, Government, Healthcare, Manufacturing and Transport, helping them tackle some of their most significant sustainability challenges. We're proud to have: • Established and delivered the award-winning Supply Chain Sustainability School • Led the UK delegation that developed ISO 20400 and now support its global adoption • Developed innovative carbon reporting and performance management solutions • Built a reputation for leading sustainability thinking across multiple sectors As an accredited Living Wage Employer, we're committed to maintaining a respectful, inclusive and supportive workplace where talented people can thrive. Where You'll Make an Impact Operating within our Carbon & Climate team, you'll take a leading role in developing and delivering climate risk, adaptation and resilience services across a diverse client portfolio. Working within our winner-doer model, you'll combine business development, client leadership and project delivery responsibilities, helping clients understand climate-related risks while developing practical adaptation strategies that deliver measurable outcomes. You'll engage directly with senior stakeholders, build trusted relationships and help organisations turn climate ambition into action. What Your Day Might Look Like: • Developing new business opportunities across climate risk, adaptation and resilience services • Leading the delivery of complex climate adaptation and resilience projects • Advising C-suite stakeholders on climate-related risks and strategic responses • Developing climate adaptation and resilience strategies across multiple sectors • Supporting clients with TCFD, IFRS, CSRD and related reporting requirements • Working closely with clients to identify ongoing adaptation and resilience opportunities • Delivering climate and sustainability training through consultancy projects and the Supply Chain Sustainability School • Acting as a key link between the Consultancy and School businesses on climate risk, KPIs and reporting • Facilitating workshops, stakeholder engagement sessions and training programmes • Speaking at industry conferences, events and client forums to share expertise and generate opportunities • Working alongside procurement and wider sustainability teams to deliver joined-up client outcomes About You You'll be an experienced climate change professional who combines technical expertise with strong commercial awareness and stakeholder engagement skills. You'll likely bring: • Deep expertise in climate change, climate risk, adaptation and resilience planning • Strong knowledge of TCFD, IFRS, CSRD and related reporting frameworks • Experience integrating climate considerations into wider corporate strategy • Understanding of climate impacts across supply chains and operational environments • Proven ability to build trust, relationships and influence with senior stakeholders • Experience delivering training, workshops and public speaking engagements • Strong project management and organisational skills • A proactive, self-starting approach with a genuine passion for sustainability • The ability to balance strategic thinking with attention to detail • A collaborative approach and desire to make a meaningful impact Qualifications • Degree qualified or equivalent industry experience • MISEP or equivalent professional qualification preferred Why Join Action Sustainability? • Join one of the UK's leading sustainability consultancies • Work with sector-leading organisations across multiple industries • Flexible remote-first working model • Performance-related bonus • 8% employer pension contribution • Birthday leave in addition to annual leave entitlement • Opportunity to grow within an award-winning consultancy • Work alongside recognised sustainability and climate experts • Meaningful work that delivers measurable real-world impact If you're passionate about helping organisations understand climate risk, strengthen resilience and create meaningful sustainability outcomes, we'd love to hear from you. Your Experience / Background / Previous Roles May Include: Climate Change Consultant, Climate Risk Consultant, Climate Adaptation Consultant, Resilience Consultant, Sustainability Consultant, ESG Consultant, Climate Strategy Consultant, Principal Sustainability Consultant, Environmental Consultant, Climate Advisory Manager. Apply today. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone regarding your application. Your data is processed by Recruitment Revolution on the basis of legitimate interests in fulfilling the recruitment process. Please refer to our Privacy Policy for further details.
Customer Service Team Leader - Airfreight Imports Reporting to: Import Manager About the Role We are seeking an experienced Customer Service Team Leader to oversee our Airfreight Imports Customer Service team. You will be responsible for delivering exceptional customer service, managing key import accounts, supporting operational efficiency, and leading a high-performing team within a fast-paced freight forwarding environment. Key Responsibilities Customer Service & Operations Act as the main escalation point for import customers and resolve complex issues. Manage customer enquiries relating to import shipments, customs clearance, documentation, and deliveries. Maintain proactive communication with customers, overseas agents, airlines, and internal departments. Ensure accurate and timely processing of import documentation and compliance requirements. Coordinate with Customs, Warehouse, and Transport teams to ensure smooth shipment delivery. Oversee job costing and billing accuracy. Team Leadership Lead, motivate, and develop the Import Customer Service team. Allocate workloads and monitor team performance against service targets. Provide coaching, training, and regular performance reviews. Ensure compliance with company policies and industry regulations. Commercial Support Assist with rate requests, quotations, and customer solutions. Support key customer relationships and service delivery. Identify operational risks and opportunities for improvement. Continuous Improvement Drive process improvements and service enhancements. Support the implementation of new systems and procedures. Contribute to achieving departmental KPIs and business objectives. Requirements Previous experience in Airfreight Imports within a freight forwarding environment. Strong customer service and account management skills. Experience leading or supervising a team. Good understanding of customs procedures and import documentation. Excellent communication, organisation, and problem-solving abilities. Commercial awareness and ability to work in a fast-paced environment. 4 on 4 off Days
Jul 04, 2026
Full time
Customer Service Team Leader - Airfreight Imports Reporting to: Import Manager About the Role We are seeking an experienced Customer Service Team Leader to oversee our Airfreight Imports Customer Service team. You will be responsible for delivering exceptional customer service, managing key import accounts, supporting operational efficiency, and leading a high-performing team within a fast-paced freight forwarding environment. Key Responsibilities Customer Service & Operations Act as the main escalation point for import customers and resolve complex issues. Manage customer enquiries relating to import shipments, customs clearance, documentation, and deliveries. Maintain proactive communication with customers, overseas agents, airlines, and internal departments. Ensure accurate and timely processing of import documentation and compliance requirements. Coordinate with Customs, Warehouse, and Transport teams to ensure smooth shipment delivery. Oversee job costing and billing accuracy. Team Leadership Lead, motivate, and develop the Import Customer Service team. Allocate workloads and monitor team performance against service targets. Provide coaching, training, and regular performance reviews. Ensure compliance with company policies and industry regulations. Commercial Support Assist with rate requests, quotations, and customer solutions. Support key customer relationships and service delivery. Identify operational risks and opportunities for improvement. Continuous Improvement Drive process improvements and service enhancements. Support the implementation of new systems and procedures. Contribute to achieving departmental KPIs and business objectives. Requirements Previous experience in Airfreight Imports within a freight forwarding environment. Strong customer service and account management skills. Experience leading or supervising a team. Good understanding of customs procedures and import documentation. Excellent communication, organisation, and problem-solving abilities. Commercial awareness and ability to work in a fast-paced environment. 4 on 4 off Days
This is an incredibly exciting opportunity for within a leading investment management firm. We are looking for candidates with strong experience in investment operations, including onboarding, dealing, cash management and reconciliations, who are confident supporting juniors within a Client Services environment. SENIOR CLIENT OPERATIONS ASSOCIATE Salary: £45-55k Location: City of London Hybrid: 3 days in office, 2 days WFH A leading investment management firm in the City of London is seeking a Senior Client Operations Associate to join their highly valued Client Services Department. This is an exceptional opportunity for you to play a pivotal role within a supportive and inclusive team, where your expertise will directly impact client outcomes and operational excellence. The organisation is renowned for its open culture, commitment to professional development, and genuine appreciation for every team member's contribution. You will benefit from flexible hybrid working arrangements, comprehensive training programmes, and a workplace where your voice is heard and your achievements are recognised. If you are passionate about delivering outstanding service, thrive in a collaborative environment, and want to be part of a business that values continuous improvement and personal growth, this role offers the perfect platform for your next career step. What you'll do: Support the day-to-day flow of work across the Client Services team, ensuring tasks are appropriately prioritised, completed within agreed timeframes, and escalated where necessary. Review more complex work completed by Associates and Assistants, acting as the first point of escalation for operational queries and providing practical guidance and second-line review. Approve data change requests, maintaining highly sensitive information such as client bank details and adviser relationships with a strong focus on accuracy and control. Carry out final reviews of client onboarding, including due diligence checks and sign-off, as well as overseeing encashments and transfers processed by junior colleagues. Validate cash management entries completed by Associates and act as first-line approver for CASS-compliant Client Money and Asset Reconciliations. Oversee investment transaction processing (subscriptions and withdrawals), ensuring all activity is accurately processed in line with operational procedures and deadlines. Produce and distribute regular reporting to clients, advisers and internal stakeholders, ensuring accuracy and timely delivery. Support the allocation and management of team enquiries, helping maintain response quality while also handling more complex operational queries. Contribute to process improvements by supporting the implementation of changes that enhance efficiency and the client experience. Participate in ad-hoc projects as required, applying your operational knowledge to wider business initiatives. The ideal candidate will have: Experience within investment operations, transfer agency or financial services operations, ideally within an asset manager, investment manager or platform. Experience operating at Senior Associate level or experince supporting colleagues, reviewing work and helping to manage day-to-day operational workloads. Strong knowledge of operational processes such as client onboarding, subscriptions, redemptions, transfers, cash management and reconciliations. Exposure to CASS and Client Money processes, including cash or asset reconciliations, would be highly beneficial. A proactive mindset, with the confidence to suggest process improvements, support change initiatives and contribute to testing of new systems or processes. Excellent communication skills and the ability to build strong relationships with colleagues, advisers and clients. Around 3-5 years' experience in a similar operational environment is ideal, although my client are open to candidates with more or less experience who can demonstrate the right level of responsibility. . What sets this company apart: This is a business where your contribution is genuinely valued, regardless of length of service. You'll benefit from a collaborative and supportive culture, comprehensive training, ongoing development, and regular feedback to help you progress. High performers are recognised with increased responsibility and exposure across the business, while you'll also have the opportunity to contribute ideas that improve both operations and the client experience. If you're looking for a company that invests in its people and values teamwork, this is an excellent opportunity. What's next: If you are ready to make a meaningful impact within a respected investment management firm while advancing your own career journey, please share your CV! Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Jul 04, 2026
Full time
This is an incredibly exciting opportunity for within a leading investment management firm. We are looking for candidates with strong experience in investment operations, including onboarding, dealing, cash management and reconciliations, who are confident supporting juniors within a Client Services environment. SENIOR CLIENT OPERATIONS ASSOCIATE Salary: £45-55k Location: City of London Hybrid: 3 days in office, 2 days WFH A leading investment management firm in the City of London is seeking a Senior Client Operations Associate to join their highly valued Client Services Department. This is an exceptional opportunity for you to play a pivotal role within a supportive and inclusive team, where your expertise will directly impact client outcomes and operational excellence. The organisation is renowned for its open culture, commitment to professional development, and genuine appreciation for every team member's contribution. You will benefit from flexible hybrid working arrangements, comprehensive training programmes, and a workplace where your voice is heard and your achievements are recognised. If you are passionate about delivering outstanding service, thrive in a collaborative environment, and want to be part of a business that values continuous improvement and personal growth, this role offers the perfect platform for your next career step. What you'll do: Support the day-to-day flow of work across the Client Services team, ensuring tasks are appropriately prioritised, completed within agreed timeframes, and escalated where necessary. Review more complex work completed by Associates and Assistants, acting as the first point of escalation for operational queries and providing practical guidance and second-line review. Approve data change requests, maintaining highly sensitive information such as client bank details and adviser relationships with a strong focus on accuracy and control. Carry out final reviews of client onboarding, including due diligence checks and sign-off, as well as overseeing encashments and transfers processed by junior colleagues. Validate cash management entries completed by Associates and act as first-line approver for CASS-compliant Client Money and Asset Reconciliations. Oversee investment transaction processing (subscriptions and withdrawals), ensuring all activity is accurately processed in line with operational procedures and deadlines. Produce and distribute regular reporting to clients, advisers and internal stakeholders, ensuring accuracy and timely delivery. Support the allocation and management of team enquiries, helping maintain response quality while also handling more complex operational queries. Contribute to process improvements by supporting the implementation of changes that enhance efficiency and the client experience. Participate in ad-hoc projects as required, applying your operational knowledge to wider business initiatives. The ideal candidate will have: Experience within investment operations, transfer agency or financial services operations, ideally within an asset manager, investment manager or platform. Experience operating at Senior Associate level or experince supporting colleagues, reviewing work and helping to manage day-to-day operational workloads. Strong knowledge of operational processes such as client onboarding, subscriptions, redemptions, transfers, cash management and reconciliations. Exposure to CASS and Client Money processes, including cash or asset reconciliations, would be highly beneficial. A proactive mindset, with the confidence to suggest process improvements, support change initiatives and contribute to testing of new systems or processes. Excellent communication skills and the ability to build strong relationships with colleagues, advisers and clients. Around 3-5 years' experience in a similar operational environment is ideal, although my client are open to candidates with more or less experience who can demonstrate the right level of responsibility. . What sets this company apart: This is a business where your contribution is genuinely valued, regardless of length of service. You'll benefit from a collaborative and supportive culture, comprehensive training, ongoing development, and regular feedback to help you progress. High performers are recognised with increased responsibility and exposure across the business, while you'll also have the opportunity to contribute ideas that improve both operations and the client experience. If you're looking for a company that invests in its people and values teamwork, this is an excellent opportunity. What's next: If you are ready to make a meaningful impact within a respected investment management firm while advancing your own career journey, please share your CV! Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Randstad Construction & Property
Glasgow, Lanarkshire
Randstad C&P are supporting a leading FM client with the on-boarding of a Project Manager in Glasgow. This is a full-time, fixed term contract position, 12 months. The Package: 12-Month Fixed Term Contract (FTC) 37.5 hours per week (Monday to Friday) £50,000 - £55,000 per annum Car allowance 33 days annual leave Duties: Lead end-to-end project planning and execution for multiple concurrent schemes spanning education, leisure, heritage, civil engineering, M&E, and refurbishment sectors. Translate project briefs into clear works packages for procurement while proactively managing, identifying, and mitigating risks through comprehensive risk registers. Monitor project progress, address emerging issues, and ensure all deliverables are handed over on time, within budget, and to the specified quality standards. Manage financial performance by overseeing budgets, updating internal financial trackers, managing cash flow, and producing accurate forecasts. Establish and maintain strong, professional relationships with end-users, contractors, suppliers, and internal teams to effectively manage expectations. Organise status meetings, distribute accurate minutes and action logs, and regularly report progress, challenges, and alterations to senior management. Oversee all incoming and outgoing project documentation, manage contracts, and participate in designing, submitting, and reviewing formal tenders. Supervise site operatives, direct labour, and subcontractors, while remaining prepared to directly manage works on-site when the workload requires. Qualifications and Skills: A recognised degree in Project Management or an equivalent business or technical qualification. Demonstrated experience and expertise in managing all phases of a construction project lifecycle. Robust technical construction knowledge applicable to diverse builds, upgrades, asset lifecycles, and regeneration works. Working knowledge of Microsoft operating systems and high proficiency with specialist project management software. Excellent verbal and written interpersonal skills, with proven experience in negotiation and conflict resolution. Exceptional organisational skills and attention to detail, with the ability to successfully prioritise multiple concurrent schemes. Strong communication skills, with a proven ability to present complex technical information clearly and concisely to diverse audiences. Advanced problem-solving skills. Interested? Apply today with an up-to-date CV. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Jul 04, 2026
Contractor
Randstad C&P are supporting a leading FM client with the on-boarding of a Project Manager in Glasgow. This is a full-time, fixed term contract position, 12 months. The Package: 12-Month Fixed Term Contract (FTC) 37.5 hours per week (Monday to Friday) £50,000 - £55,000 per annum Car allowance 33 days annual leave Duties: Lead end-to-end project planning and execution for multiple concurrent schemes spanning education, leisure, heritage, civil engineering, M&E, and refurbishment sectors. Translate project briefs into clear works packages for procurement while proactively managing, identifying, and mitigating risks through comprehensive risk registers. Monitor project progress, address emerging issues, and ensure all deliverables are handed over on time, within budget, and to the specified quality standards. Manage financial performance by overseeing budgets, updating internal financial trackers, managing cash flow, and producing accurate forecasts. Establish and maintain strong, professional relationships with end-users, contractors, suppliers, and internal teams to effectively manage expectations. Organise status meetings, distribute accurate minutes and action logs, and regularly report progress, challenges, and alterations to senior management. Oversee all incoming and outgoing project documentation, manage contracts, and participate in designing, submitting, and reviewing formal tenders. Supervise site operatives, direct labour, and subcontractors, while remaining prepared to directly manage works on-site when the workload requires. Qualifications and Skills: A recognised degree in Project Management or an equivalent business or technical qualification. Demonstrated experience and expertise in managing all phases of a construction project lifecycle. Robust technical construction knowledge applicable to diverse builds, upgrades, asset lifecycles, and regeneration works. Working knowledge of Microsoft operating systems and high proficiency with specialist project management software. Excellent verbal and written interpersonal skills, with proven experience in negotiation and conflict resolution. Exceptional organisational skills and attention to detail, with the ability to successfully prioritise multiple concurrent schemes. Strong communication skills, with a proven ability to present complex technical information clearly and concisely to diverse audiences. Advanced problem-solving skills. Interested? Apply today with an up-to-date CV. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
We are currently supporting a growing and highly regarded project and programme management consultancy in their search for a Senior Project Manager to join the business during an exciting period of expansion. This is a unique opportunity to take a leading role on a major UK-wide rollout programme for a globally recognised quick-service restaurant brand. The programme involves the delivery of new locations, refurbishments, upgrades and strategic property projects across a nationwide portfolio, offering long-term project security and exposure to a high-profile client account. The role is predominantly remote, providing excellent flexibility, with occasional travel to project sites and client meetings as required. The Company Our client is an established construction and property consultancy with a strong reputation for delivering project management, programme management and cost consultancy services across the retail, leisure, hospitality, commercial and industrial sectors. They are known for their collaborative approach, long-standing client relationships and ability to successfully deliver complex, multi-site programmes throughout the UK. The business has built an impressive portfolio of blue-chip clients and continues to experience sustained growth across its key sectors. The Role As Senior Project Manager, you will be responsible for managing projects from inception through to completion, ensuring successful delivery across cost, programme, quality and stakeholder objectives. Working as part of a dedicated client account team, you will play a key role in coordinating multiple live projects while acting as a trusted advisor to both internal and external stakeholders. Key Responsibilities Managing multiple projects simultaneously across a nationwide rollout programme Leading projects through planning, design, procurement, construction and handover Acting as the primary point of contact for clients, consultants, contractors and stakeholders Managing project programmes, budgets and risk registers Monitoring project performance and reporting on progress, cost and programme milestones Coordinating multidisciplinary consultant teams and supply chain partners Ensuring compliance with contractual obligations, health and safety requirements and quality standards Managing change control processes and resolving project issues proactively Building and maintaining strong client relationships to support ongoing programme delivery About You Proven experience delivering construction, fit-out, refurbishment or rollout projects within a consultancy, client-side or contractor environment Strong project management experience across retail, leisure, hospitality or commercial sectors Experience managing multiple concurrent projects within a fast-paced environment Excellent stakeholder management and communication skills Strong commercial awareness and understanding of project controls Ability to work autonomously while remaining highly collaborative Degree qualified in a construction, property or project management-related discipline Professional accreditation such as MRICS, MAPM, PRINCE2 or equivalent is advantageous but not essential What's on Offer Predominantly remote working with excellent flexibility Opportunity to lead a major nationwide rollout programme Exposure to a globally recognised consumer brand Clear progression opportunities within a growing consultancy Supportive, collaborative and entrepreneurial culture Competitive salary and benefits package Long-term project pipeline and career development opportunities This is an excellent opportunity for an experienced Project Manager seeking greater autonomy, flexibility and the chance to play a key role in delivering a nationally significant client programme.
Jul 04, 2026
Full time
We are currently supporting a growing and highly regarded project and programme management consultancy in their search for a Senior Project Manager to join the business during an exciting period of expansion. This is a unique opportunity to take a leading role on a major UK-wide rollout programme for a globally recognised quick-service restaurant brand. The programme involves the delivery of new locations, refurbishments, upgrades and strategic property projects across a nationwide portfolio, offering long-term project security and exposure to a high-profile client account. The role is predominantly remote, providing excellent flexibility, with occasional travel to project sites and client meetings as required. The Company Our client is an established construction and property consultancy with a strong reputation for delivering project management, programme management and cost consultancy services across the retail, leisure, hospitality, commercial and industrial sectors. They are known for their collaborative approach, long-standing client relationships and ability to successfully deliver complex, multi-site programmes throughout the UK. The business has built an impressive portfolio of blue-chip clients and continues to experience sustained growth across its key sectors. The Role As Senior Project Manager, you will be responsible for managing projects from inception through to completion, ensuring successful delivery across cost, programme, quality and stakeholder objectives. Working as part of a dedicated client account team, you will play a key role in coordinating multiple live projects while acting as a trusted advisor to both internal and external stakeholders. Key Responsibilities Managing multiple projects simultaneously across a nationwide rollout programme Leading projects through planning, design, procurement, construction and handover Acting as the primary point of contact for clients, consultants, contractors and stakeholders Managing project programmes, budgets and risk registers Monitoring project performance and reporting on progress, cost and programme milestones Coordinating multidisciplinary consultant teams and supply chain partners Ensuring compliance with contractual obligations, health and safety requirements and quality standards Managing change control processes and resolving project issues proactively Building and maintaining strong client relationships to support ongoing programme delivery About You Proven experience delivering construction, fit-out, refurbishment or rollout projects within a consultancy, client-side or contractor environment Strong project management experience across retail, leisure, hospitality or commercial sectors Experience managing multiple concurrent projects within a fast-paced environment Excellent stakeholder management and communication skills Strong commercial awareness and understanding of project controls Ability to work autonomously while remaining highly collaborative Degree qualified in a construction, property or project management-related discipline Professional accreditation such as MRICS, MAPM, PRINCE2 or equivalent is advantageous but not essential What's on Offer Predominantly remote working with excellent flexibility Opportunity to lead a major nationwide rollout programme Exposure to a globally recognised consumer brand Clear progression opportunities within a growing consultancy Supportive, collaborative and entrepreneurial culture Competitive salary and benefits package Long-term project pipeline and career development opportunities This is an excellent opportunity for an experienced Project Manager seeking greater autonomy, flexibility and the chance to play a key role in delivering a nationally significant client programme.
Client Manager - General Practice Location: Abingdon, Oxfordshire, OX14 Salary: £45,000 - £55,000 Are you an experienced practice accountant who enjoys proper client contact, varied general practice work and the rare luxury of working somewhere that actually understands people have lives outside the office? This Client Manager role in Abingdon could be a brilliant fit. This is a well-established accountancy practice based in the heart of Abingdon, supporting a broad portfolio of clients across accounts, tax, VAT, bookkeeping, payroll and advisory work. The firm has around 1,000 clients and a close-knit team of 15, offering the feel of a traditional, supportive local practice without the "stuck in the past" energy that sometimes comes with that. As a Client Manager , you'll manage your own portfolio of clients, build strong long-term relationships and take ownership of a wide range of accountancy and tax work. The client base is genuinely varied, covering industries such as construction, retail, restaurants, farms, consultants, technology businesses, surveyors, estate agents, service businesses and more. The role will include: Managing a portfolio of owner-managed businesses, limited companies, sole traders and partnerships Preparing and reviewing accounts and tax returns Corporation tax and personal tax work VAT returns and Making Tax Digital support Bookkeeping and management accounts where required Advising clients on cloud accounting software including Xero, QuickBooks, Sage, FreeAgent and KashFlow Supporting clients with business structure, tax efficiency and general commercial queries Building trusted relationships with clients and becoming their day-to-day point of contact Working closely with the directors and wider team This Client Manager position would suit someone already working in accountancy practice who enjoys variety, autonomy and client relationships. You might currently be an Accounts Senior, Senior Accountant, Assistant Manager or Client Manager looking for a role where you can feel valued, trusted and properly supported. Why this role? The culture is a major selling point. The firm has a strong track record of retaining staff because they are supportive, flexible and willing to adapt as people's circumstances change. The office is open-plan, collaborative and genuinely friendly, with a team who help each other out rather than disappearing behind headphones and pretending not to hear the phone ring. The role is office-based, but flexibility is central to the culture, with many staff working adjusted hours or part-time patterns. The office is in central Abingdon, within walking distance of Waitrose, with plenty of parking available. This is a great opportunity for someone who wants the variety of general practice work, genuine client ownership and a team environment where people tend to stay for the right reasons. What they're looking for: Experience working in UK accountancy practice Strong accounts and tax experience Comfortable managing client relationships Confident using cloud accounting software ACCA/ACA qualified, qualified by experience or suitably experienced Friendly, reliable and happy working as part of a small, supportive team Sponsorship is not available for this role. Interested? If this sounds like the sort of move that would make work feel a bit more human again, apply today for a confidential conversation. As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Jul 04, 2026
Full time
Client Manager - General Practice Location: Abingdon, Oxfordshire, OX14 Salary: £45,000 - £55,000 Are you an experienced practice accountant who enjoys proper client contact, varied general practice work and the rare luxury of working somewhere that actually understands people have lives outside the office? This Client Manager role in Abingdon could be a brilliant fit. This is a well-established accountancy practice based in the heart of Abingdon, supporting a broad portfolio of clients across accounts, tax, VAT, bookkeeping, payroll and advisory work. The firm has around 1,000 clients and a close-knit team of 15, offering the feel of a traditional, supportive local practice without the "stuck in the past" energy that sometimes comes with that. As a Client Manager , you'll manage your own portfolio of clients, build strong long-term relationships and take ownership of a wide range of accountancy and tax work. The client base is genuinely varied, covering industries such as construction, retail, restaurants, farms, consultants, technology businesses, surveyors, estate agents, service businesses and more. The role will include: Managing a portfolio of owner-managed businesses, limited companies, sole traders and partnerships Preparing and reviewing accounts and tax returns Corporation tax and personal tax work VAT returns and Making Tax Digital support Bookkeeping and management accounts where required Advising clients on cloud accounting software including Xero, QuickBooks, Sage, FreeAgent and KashFlow Supporting clients with business structure, tax efficiency and general commercial queries Building trusted relationships with clients and becoming their day-to-day point of contact Working closely with the directors and wider team This Client Manager position would suit someone already working in accountancy practice who enjoys variety, autonomy and client relationships. You might currently be an Accounts Senior, Senior Accountant, Assistant Manager or Client Manager looking for a role where you can feel valued, trusted and properly supported. Why this role? The culture is a major selling point. The firm has a strong track record of retaining staff because they are supportive, flexible and willing to adapt as people's circumstances change. The office is open-plan, collaborative and genuinely friendly, with a team who help each other out rather than disappearing behind headphones and pretending not to hear the phone ring. The role is office-based, but flexibility is central to the culture, with many staff working adjusted hours or part-time patterns. The office is in central Abingdon, within walking distance of Waitrose, with plenty of parking available. This is a great opportunity for someone who wants the variety of general practice work, genuine client ownership and a team environment where people tend to stay for the right reasons. What they're looking for: Experience working in UK accountancy practice Strong accounts and tax experience Comfortable managing client relationships Confident using cloud accounting software ACCA/ACA qualified, qualified by experience or suitably experienced Friendly, reliable and happy working as part of a small, supportive team Sponsorship is not available for this role. Interested? If this sounds like the sort of move that would make work feel a bit more human again, apply today for a confidential conversation. As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
