Weston Park Cancer Charity is here to face cancer with you. Our services, advice and support are for you and the people close to you, helping everyone to live with and beyond cancer. The funds we raise also support vital, pioneering research and clinical trials led by the exceptional medical experts at Weston Park Cancer Centre. It's our job to care in every sense for our patients and their families. Our help is free, and we're here for you, together every step. What you do Main purpose of post This is an important role in the fundraising team which is responsible for identifying, developing, and converting opportunities to generate income to achieve Weston Park Cancer Charity's strategy. This role will support the Senior Corporate Partnerships Manager to secure income generation through corporate organisations. It carries an income target aligned to the grade of the post holder, within an overall corporate income target of over £400,000 per annum. You will be expected to understand Weston Park Cancer Charity's unique offer, the needs and priorities of our corporate partners and be capable of taking our propositions and clearly shaping them to create mutual value for the communities we support and our partners. Key Responsibilities Responsible for an income target of which aligns with the grade of the post, contributing to an overall corporate income target of over £4000k pa. Delivers income growth through gifts from corporates, workplace fundraising and public facing corporate donations. Support the Senior Corporate Partnerships Manager in developing and implementing a comprehensive corporate partnership strategy which is data driven and demonstrates strong ROI. Develop and deliver concepts and ideas, from early discussion through to detailed proposals, working with colleagues across the charity. Contribute to maximising sponsorship of our key programmes such as Big Purple Bus and Grant-Giving for cancer research and other initiatives. Write detailed, accurate and compelling bids and proposals that clearly articulate how Weston Park Cancer Charity are the preferred choice to meet the partner and project objectives for Charity of the Year or long-term strategic partnerships. Work with our events team to promote opportunities for corporate partners to support the annual events programme e.g. tables at events , team challenge events Succinctly communicate the impact of our work, ensuring it inspires and clearly matches the requirements of potential corporate partners and major donors. Be a key interface for external corporate enquiries and act as an external ambassador, undertaking significant networking across the region and representing the charity at key meetings and events. Be responsible for the management of an agreed number of accounts, providing excellent relationship management. Ensure that the resource and capability exist to deliver partner/funder requirements and proactively identify and seek to fill any gaps. Ensure we collect detailed and continuous feedback so that we learn from experience and effectively evaluate both successful and unsuccessful funding proposals and initiatives. Develop and maintain a prospect pipeline that is realistically capable of meeting agreed income targets and reflects both the strategic priorities of Weston Park Cancer Chairty and the external funding priorities of our corporate partners Maximise Corporate Social Responsibility (CSR) opportunities, work place fundraising and volunteering, and Gifts in Kind. General Responsibilities: Every employee is required to: Adhere to, and comply with, organisational policies, procedures and guidelines at all times. Take all reasonable steps to manage and promote a safe and healthy working environment which is free from discrimination. Comply with the organisational policy on confidentiality, and the General Data Protection Regulations Respect the confidentiality and privacy of donors, guests and staff at all times. Maintain a constant awareness of health, welfare and safety issues affecting colleagues, patients, volunteers, visitors and themselves. Participate in personal and organisational training and development and performance framework meetings The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation. Who you are We are seeking a highly motivated individual who shares our values to join Weston Park Cancer Charity's busy charity team. Our Corporate Fundraising Manager will play a vital part in our team and help us to deliver our vision: a better life for those living with, and beyond, cancer in our region. If you are interested in being part of an organisation which makes a real difference to the lives of thousands of people, we'd love to hear from you. About you You have proven experience of growing income and achieving income targets from corporate partnerships, ideally in a health charity environment. You are passionate about people and place: you want the best outcomes for people in South Yorkshire living with and beyond cancer You understand that income growth comes from inspiring with impact and excellent relationship management You thrive working collaboratively in a team which is driven to achieve whilst being supportive and rooted in our mission You have strong interpersonal skills which you use to inspire people about the cause and how their support can make a difference Act as an ambassador for Weston Park Cancer Charity, reflecting the objectives and values, and to always work in the best interests of the charity Support and encourage harmonious internal and external working relationships Our Total Rewards Package Our Total Rewards Package is the result of staff feedback and best practice across the charity, public and private sectors. Some of our key benefits, depending on eligibility, include: 27 days (plus bank holidays) annual leave Option to purchase additional five working days per year Westfield Health level 4 coverage 12 weeks maternity leave at 100% pay and an additional 6 weeks at 50% Up to 2 weeks full paternity pay NHS benefits Hybrid working A minimum 4% employee / 6% employer contribution through our Auto Enrol private pension scheme. Tax relief is automatically claimed for the staff member. Death in service cover How to apply Closing date: Wednesday 8th July 2026 Interview date: Thursday 16th July 2026 Application format: Please complete the Expression of Interest form for roles which are ring-fenced as part of this restructure process. Please ensure you give strong evidence, with examples where possible, of how you meet the person specification (the Qualifications, Experience, Knowledge, Skills and Attributes listed on the previous page). Weston Park Cancer Charity is committed to promoting equality of opportunity and values diversity of culture among our staff. All applications are anonymised as part of the selection process, so please do not forward any documents in PDF format.
Jul 02, 2026
Full time
Weston Park Cancer Charity is here to face cancer with you. Our services, advice and support are for you and the people close to you, helping everyone to live with and beyond cancer. The funds we raise also support vital, pioneering research and clinical trials led by the exceptional medical experts at Weston Park Cancer Centre. It's our job to care in every sense for our patients and their families. Our help is free, and we're here for you, together every step. What you do Main purpose of post This is an important role in the fundraising team which is responsible for identifying, developing, and converting opportunities to generate income to achieve Weston Park Cancer Charity's strategy. This role will support the Senior Corporate Partnerships Manager to secure income generation through corporate organisations. It carries an income target aligned to the grade of the post holder, within an overall corporate income target of over £400,000 per annum. You will be expected to understand Weston Park Cancer Charity's unique offer, the needs and priorities of our corporate partners and be capable of taking our propositions and clearly shaping them to create mutual value for the communities we support and our partners. Key Responsibilities Responsible for an income target of which aligns with the grade of the post, contributing to an overall corporate income target of over £4000k pa. Delivers income growth through gifts from corporates, workplace fundraising and public facing corporate donations. Support the Senior Corporate Partnerships Manager in developing and implementing a comprehensive corporate partnership strategy which is data driven and demonstrates strong ROI. Develop and deliver concepts and ideas, from early discussion through to detailed proposals, working with colleagues across the charity. Contribute to maximising sponsorship of our key programmes such as Big Purple Bus and Grant-Giving for cancer research and other initiatives. Write detailed, accurate and compelling bids and proposals that clearly articulate how Weston Park Cancer Charity are the preferred choice to meet the partner and project objectives for Charity of the Year or long-term strategic partnerships. Work with our events team to promote opportunities for corporate partners to support the annual events programme e.g. tables at events , team challenge events Succinctly communicate the impact of our work, ensuring it inspires and clearly matches the requirements of potential corporate partners and major donors. Be a key interface for external corporate enquiries and act as an external ambassador, undertaking significant networking across the region and representing the charity at key meetings and events. Be responsible for the management of an agreed number of accounts, providing excellent relationship management. Ensure that the resource and capability exist to deliver partner/funder requirements and proactively identify and seek to fill any gaps. Ensure we collect detailed and continuous feedback so that we learn from experience and effectively evaluate both successful and unsuccessful funding proposals and initiatives. Develop and maintain a prospect pipeline that is realistically capable of meeting agreed income targets and reflects both the strategic priorities of Weston Park Cancer Chairty and the external funding priorities of our corporate partners Maximise Corporate Social Responsibility (CSR) opportunities, work place fundraising and volunteering, and Gifts in Kind. General Responsibilities: Every employee is required to: Adhere to, and comply with, organisational policies, procedures and guidelines at all times. Take all reasonable steps to manage and promote a safe and healthy working environment which is free from discrimination. Comply with the organisational policy on confidentiality, and the General Data Protection Regulations Respect the confidentiality and privacy of donors, guests and staff at all times. Maintain a constant awareness of health, welfare and safety issues affecting colleagues, patients, volunteers, visitors and themselves. Participate in personal and organisational training and development and performance framework meetings The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation. Who you are We are seeking a highly motivated individual who shares our values to join Weston Park Cancer Charity's busy charity team. Our Corporate Fundraising Manager will play a vital part in our team and help us to deliver our vision: a better life for those living with, and beyond, cancer in our region. If you are interested in being part of an organisation which makes a real difference to the lives of thousands of people, we'd love to hear from you. About you You have proven experience of growing income and achieving income targets from corporate partnerships, ideally in a health charity environment. You are passionate about people and place: you want the best outcomes for people in South Yorkshire living with and beyond cancer You understand that income growth comes from inspiring with impact and excellent relationship management You thrive working collaboratively in a team which is driven to achieve whilst being supportive and rooted in our mission You have strong interpersonal skills which you use to inspire people about the cause and how their support can make a difference Act as an ambassador for Weston Park Cancer Charity, reflecting the objectives and values, and to always work in the best interests of the charity Support and encourage harmonious internal and external working relationships Our Total Rewards Package Our Total Rewards Package is the result of staff feedback and best practice across the charity, public and private sectors. Some of our key benefits, depending on eligibility, include: 27 days (plus bank holidays) annual leave Option to purchase additional five working days per year Westfield Health level 4 coverage 12 weeks maternity leave at 100% pay and an additional 6 weeks at 50% Up to 2 weeks full paternity pay NHS benefits Hybrid working A minimum 4% employee / 6% employer contribution through our Auto Enrol private pension scheme. Tax relief is automatically claimed for the staff member. Death in service cover How to apply Closing date: Wednesday 8th July 2026 Interview date: Thursday 16th July 2026 Application format: Please complete the Expression of Interest form for roles which are ring-fenced as part of this restructure process. Please ensure you give strong evidence, with examples where possible, of how you meet the person specification (the Qualifications, Experience, Knowledge, Skills and Attributes listed on the previous page). Weston Park Cancer Charity is committed to promoting equality of opportunity and values diversity of culture among our staff. All applications are anonymised as part of the selection process, so please do not forward any documents in PDF format.
Donor Experience & Stewardship Manager Salary £39,000 - £43,000 per annum - subject to skills and experience Hours of work 37.5 hours a week over five days Base Hybrid working for the foreseeable future, with regular attendance in the office two days a week, including Thursdays, at our central office: Pears Building, Pond Street, London, NW3 2PP Other office days may be worked from other sites at: Barnet Hospital, Wellhouse Lane, Barnet, EN5 3DJ Chase Farm Hospital, 127 The Ridgeway, Enfield, EN2 8JL The role The donor experience & stewardship manager will report to the head of fundraising operations & strategy. We are seeking a creative and driven donor experience manager to join our team on a permanent basis. Working alongside members of the wider team, you will lead on creating and delivering a gold-standard experience for major donors supporting the Royal Free Charity, showcasing the impact their support has across our hospital sites. Your efforts will play a key role in ensuring continued, uplifted support for the charity. You will play an important role within our Fundraising Operations team, helping to build relationships, and increase income, in a pivotal year for the charity, after our silent phase capital campaign launch. Your role will have a varied workload, supporting both core fundraising and campaign stewardship. The role will offer significant scope for development, giving you the opportunity to develop your skillset in a supportive, ambitious, and high-performing team. The team Our dynamic fundraising department generated c.£4m through donations in 2025/26, and we are now preparing for an ambitious multi-million-pound campaign in support of a ground-breaking cancer centre on the site of the Royal Free Hospital. We pride ourselves on being a supporter focused and agile function, working at the heart of the charity to deliver impact for patients and staff across our hospitals. Responsible for attracting and retaining donors, and delivering an outstanding supporter experience, the fundraising department comprises three teams which work closely together to achieve our shared objectives: Our philanthropy & campaigns team builds relationships with individual philanthropists, trusts, foundations, corporate organisations and intermediaries, giving or facilitating donations of £10,000 or more to the charity each year. They lead major appeal activity for the charity, currently focused on our cancer campaign, and special events to support these activities. Our public fundraising team harnesses the support and energy of individuals and groups, helping them to give back in the way that works for them. This includes committed giving, in memory support, gifts in wills, and fundraising events and challenges. Our fundraising operations team provides operational support for our fundraising and the wider charity through the provision of data and systems support, prospect research, stewardship, gift processing, reporting and governance. We underpin the work of the entire department. Organisation The Royal Free Charity stands at the threshold of its most important period of development. Our vision is for everyone served by the Royal Free London NHS Foundation Trust (RFL) to have access to world-leading healthcare, delivered by a thriving workforce, and driven by medical research that has a global impact. We support the 17,000 staff of the RFL and their two million patients across Barnet, Chase Farm, North Mid and Royal Free hospitals and more than 30 NHS services. Through the services we provide, and the programmes and equipment we fund, we make a profound and immediate difference to patients' experiences of care. The recruitment process To apply for this post, send your: CV (please include your last employer and dates of employment) Cover letter addressing how you meet the criteria set out in the job description and person specification, Please note, that applications submitted without a cover letter may not be considered for this role. Closing date for application: Monday, 20 July 2026, 12 noon. Interview date: Wednesday, 29 July 2026/ Thursday, 30 July 2026 Please kindly note that we may close the job advert before the closing date if we receive a large volume of applications. You must be eligible to work in the UK We are happy to consider any reasonable adjustments that candidates may require during the recruitment process. As an equal opportunities' employer, the Royal Free Charity is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Royal Free Charity and act in line with our values of dedication, innovation, partnership, energy and respect. Benefits: Core benefits 25 days of paid holiday, plus three-day office closure rest period between Christmas and New Year, and UK bank holidays. This increases to 30 days leave after five completed years of continuous employment (all leave is pro rata for part-time employees). A contributory pension scheme, where we match your 4% contribution towards your pension. If you choose to increase your payments into your pension scheme, we'll match your contribution up to 9%. A sick pay package that offers one month's full pay and one month's half pay in any 12-month period if you've been with us for less than two years. This rises to two months' full pay and two months' half pay in any 12-month period after two years of continuous employment. Occupational maternity pay and paternity pay packages that provide more generous support than statutory pay alone. A flexible working policy to support our employees' work/life balance. Support for your financial wellbeing As a member of the Royal Free family, you'll be entitled to benefit from: Expert financial advice from our financial partner, the London Credit Union Savings on purchases with the Blue Light Card Our Death in Service benefit Support for your health and wellbeing Subsidised gym, pool and classes at our Rec Club in Hampstead Secure bicycle parking and shower facilities at our Hampstead site Guided meditation Menopause peer support group Employee Assistance Programme offering 24-hour access to free confidential advice and support on work and personal issues.
Jul 01, 2026
Full time
Donor Experience & Stewardship Manager Salary £39,000 - £43,000 per annum - subject to skills and experience Hours of work 37.5 hours a week over five days Base Hybrid working for the foreseeable future, with regular attendance in the office two days a week, including Thursdays, at our central office: Pears Building, Pond Street, London, NW3 2PP Other office days may be worked from other sites at: Barnet Hospital, Wellhouse Lane, Barnet, EN5 3DJ Chase Farm Hospital, 127 The Ridgeway, Enfield, EN2 8JL The role The donor experience & stewardship manager will report to the head of fundraising operations & strategy. We are seeking a creative and driven donor experience manager to join our team on a permanent basis. Working alongside members of the wider team, you will lead on creating and delivering a gold-standard experience for major donors supporting the Royal Free Charity, showcasing the impact their support has across our hospital sites. Your efforts will play a key role in ensuring continued, uplifted support for the charity. You will play an important role within our Fundraising Operations team, helping to build relationships, and increase income, in a pivotal year for the charity, after our silent phase capital campaign launch. Your role will have a varied workload, supporting both core fundraising and campaign stewardship. The role will offer significant scope for development, giving you the opportunity to develop your skillset in a supportive, ambitious, and high-performing team. The team Our dynamic fundraising department generated c.£4m through donations in 2025/26, and we are now preparing for an ambitious multi-million-pound campaign in support of a ground-breaking cancer centre on the site of the Royal Free Hospital. We pride ourselves on being a supporter focused and agile function, working at the heart of the charity to deliver impact for patients and staff across our hospitals. Responsible for attracting and retaining donors, and delivering an outstanding supporter experience, the fundraising department comprises three teams which work closely together to achieve our shared objectives: Our philanthropy & campaigns team builds relationships with individual philanthropists, trusts, foundations, corporate organisations and intermediaries, giving or facilitating donations of £10,000 or more to the charity each year. They lead major appeal activity for the charity, currently focused on our cancer campaign, and special events to support these activities. Our public fundraising team harnesses the support and energy of individuals and groups, helping them to give back in the way that works for them. This includes committed giving, in memory support, gifts in wills, and fundraising events and challenges. Our fundraising operations team provides operational support for our fundraising and the wider charity through the provision of data and systems support, prospect research, stewardship, gift processing, reporting and governance. We underpin the work of the entire department. Organisation The Royal Free Charity stands at the threshold of its most important period of development. Our vision is for everyone served by the Royal Free London NHS Foundation Trust (RFL) to have access to world-leading healthcare, delivered by a thriving workforce, and driven by medical research that has a global impact. We support the 17,000 staff of the RFL and their two million patients across Barnet, Chase Farm, North Mid and Royal Free hospitals and more than 30 NHS services. Through the services we provide, and the programmes and equipment we fund, we make a profound and immediate difference to patients' experiences of care. The recruitment process To apply for this post, send your: CV (please include your last employer and dates of employment) Cover letter addressing how you meet the criteria set out in the job description and person specification, Please note, that applications submitted without a cover letter may not be considered for this role. Closing date for application: Monday, 20 July 2026, 12 noon. Interview date: Wednesday, 29 July 2026/ Thursday, 30 July 2026 Please kindly note that we may close the job advert before the closing date if we receive a large volume of applications. You must be eligible to work in the UK We are happy to consider any reasonable adjustments that candidates may require during the recruitment process. As an equal opportunities' employer, the Royal Free Charity is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Royal Free Charity and act in line with our values of dedication, innovation, partnership, energy and respect. Benefits: Core benefits 25 days of paid holiday, plus three-day office closure rest period between Christmas and New Year, and UK bank holidays. This increases to 30 days leave after five completed years of continuous employment (all leave is pro rata for part-time employees). A contributory pension scheme, where we match your 4% contribution towards your pension. If you choose to increase your payments into your pension scheme, we'll match your contribution up to 9%. A sick pay package that offers one month's full pay and one month's half pay in any 12-month period if you've been with us for less than two years. This rises to two months' full pay and two months' half pay in any 12-month period after two years of continuous employment. Occupational maternity pay and paternity pay packages that provide more generous support than statutory pay alone. A flexible working policy to support our employees' work/life balance. Support for your financial wellbeing As a member of the Royal Free family, you'll be entitled to benefit from: Expert financial advice from our financial partner, the London Credit Union Savings on purchases with the Blue Light Card Our Death in Service benefit Support for your health and wellbeing Subsidised gym, pool and classes at our Rec Club in Hampstead Secure bicycle parking and shower facilities at our Hampstead site Guided meditation Menopause peer support group Employee Assistance Programme offering 24-hour access to free confidential advice and support on work and personal issues.
Corporate Complaints Manager Cambridge Permanent Full-Time This is an exciting opportunity to join CHS Group in this newly established post. Do you have the expertise and confidence to lead on complaint handling and help shape how we listen, respond, and improve for our customers? If so, this is an opportunity to make a real impact. As Corporate Complaints Manager, you'll play a key role in delivering a high-quality, customer-focused complaints service, ensuring every customer feels heard and supported. You will be joining a long-established, locally based and independent housing association with strong local partnerships. We have a reputation for delivering on our values of care, openness and trust in our housing and community services. We continue to build on this strong foundation, with ambitious plans to further develop our services and infrastructure. You'll lead on our overall approach to complaint handling, working with teams to support their complaint responses and help ensure we remain fully compliant with regulatory requirements, including the Housing Ombudsman Complaint Handling Code. You'll also use insight and data to drive service improvements, helping us learn from feedback and strengthen the overall customer experience. About the role Reporting to the Executive Director, Customers Services you will: Monitor and where necessary promote improvements in compliance against our complaints and compensation policies, ensuring timely and high-quality responses Support customer facing teams to maintain a positive complaint handling culture and service through training, sharing data and good practice Lead on liaison with the Housing Ombudsman, ensuring all enquiries are responded to and that CHS learns from cases. Analyse complaint data and identify trends, root causes, and opportunities for improvement Support continuous improvement across the complaints process and customer experience Prepare our internal and external reporting and self-assessments and ensure they are published on time. What You'll Bring You'll bring a strong background in complaint handling and customer service, along with the confidence to challenge and influence colleagues. Experience Experience of handling complex, high-volume complaints within a social housing, local government or other regulated organisation in a customer facing environment Experience of implementing change to drive up standards and performance Experience of using and improving databases / IT systems for customer and/or complaints data. Experience of collating and presenting data to a range of audiences Good knowledge of the Housing Ombudsman's Complaints Handling Code and regulatory framework for social housing Skills Excellent communication, influencing and listening skills Outstanding customer focus with the ability to balance empathy, accountability and operational compliance Excellent investigative and problem-solving skills Excellent analytical skills, using data to drive improvement Understanding of safeguarding, vulnerability and partnership approaches that support customers with complex needs A collaborative and assertive approach to working with colleagues and teams to drive improvement Qualification: Level 4 housing qualification regulated by the Office of Qualifications and Examinations Regulation (Ofqual) or willingness to work towards. Hybrid Working Arrangements - the majority of the working week will be office-based in Histon in the first six months (probation period). Thereafter it may be possible to apply for a higher proportion of hybrid working, with service delivery being the prime consideration. Benefits of working for CHS Group: Employee discount scheme (retail, leisure, gym membership and fitness equipment) Doctor Care Anywhere (telehealth service offering private online GP and nurse appointments via video and phone) Employee Assistance Programme Financial wellbeing hub - access to advice and support from experts, whether you're budgeting, interested in investing or retirement planning Refurbished Tech - access to the latest models at affordable prices, with a 12-month warranty and 30-day money back guarantee. Cycle to work scheme (salary sacrifice) One day off a year to volunteer for a charity of your choice 30 days holiday, increasing to 35 days per annum, inclusive of bank holidays (pro rata for part-time staff), depending on length of service Holiday purchase scheme - up to 5 days per annum (pro rata for part-time staff) Company sick pay 58p per mile business mileage allowance Refer a friend scheme (£250) Contributory pension scheme, which both you and CHS contribute to Enhanced maternity and paternity leave Flexible Working Policy Full induction Comprehensive free training and development opportunities with paid time off Free DBS (for relevant posts) Free onsite/nearby parking Hybrid Working Policy Flexitime As part of the recruitment and selection process candidates will be required to complete a Personality Profiler CLOSING DATE FOR APPLICATIONS: Midnight Sunday 12th July 2026 INTERVIEWS: Friday 31st July 2026
Jul 01, 2026
Full time
Corporate Complaints Manager Cambridge Permanent Full-Time This is an exciting opportunity to join CHS Group in this newly established post. Do you have the expertise and confidence to lead on complaint handling and help shape how we listen, respond, and improve for our customers? If so, this is an opportunity to make a real impact. As Corporate Complaints Manager, you'll play a key role in delivering a high-quality, customer-focused complaints service, ensuring every customer feels heard and supported. You will be joining a long-established, locally based and independent housing association with strong local partnerships. We have a reputation for delivering on our values of care, openness and trust in our housing and community services. We continue to build on this strong foundation, with ambitious plans to further develop our services and infrastructure. You'll lead on our overall approach to complaint handling, working with teams to support their complaint responses and help ensure we remain fully compliant with regulatory requirements, including the Housing Ombudsman Complaint Handling Code. You'll also use insight and data to drive service improvements, helping us learn from feedback and strengthen the overall customer experience. About the role Reporting to the Executive Director, Customers Services you will: Monitor and where necessary promote improvements in compliance against our complaints and compensation policies, ensuring timely and high-quality responses Support customer facing teams to maintain a positive complaint handling culture and service through training, sharing data and good practice Lead on liaison with the Housing Ombudsman, ensuring all enquiries are responded to and that CHS learns from cases. Analyse complaint data and identify trends, root causes, and opportunities for improvement Support continuous improvement across the complaints process and customer experience Prepare our internal and external reporting and self-assessments and ensure they are published on time. What You'll Bring You'll bring a strong background in complaint handling and customer service, along with the confidence to challenge and influence colleagues. Experience Experience of handling complex, high-volume complaints within a social housing, local government or other regulated organisation in a customer facing environment Experience of implementing change to drive up standards and performance Experience of using and improving databases / IT systems for customer and/or complaints data. Experience of collating and presenting data to a range of audiences Good knowledge of the Housing Ombudsman's Complaints Handling Code and regulatory framework for social housing Skills Excellent communication, influencing and listening skills Outstanding customer focus with the ability to balance empathy, accountability and operational compliance Excellent investigative and problem-solving skills Excellent analytical skills, using data to drive improvement Understanding of safeguarding, vulnerability and partnership approaches that support customers with complex needs A collaborative and assertive approach to working with colleagues and teams to drive improvement Qualification: Level 4 housing qualification regulated by the Office of Qualifications and Examinations Regulation (Ofqual) or willingness to work towards. Hybrid Working Arrangements - the majority of the working week will be office-based in Histon in the first six months (probation period). Thereafter it may be possible to apply for a higher proportion of hybrid working, with service delivery being the prime consideration. Benefits of working for CHS Group: Employee discount scheme (retail, leisure, gym membership and fitness equipment) Doctor Care Anywhere (telehealth service offering private online GP and nurse appointments via video and phone) Employee Assistance Programme Financial wellbeing hub - access to advice and support from experts, whether you're budgeting, interested in investing or retirement planning Refurbished Tech - access to the latest models at affordable prices, with a 12-month warranty and 30-day money back guarantee. Cycle to work scheme (salary sacrifice) One day off a year to volunteer for a charity of your choice 30 days holiday, increasing to 35 days per annum, inclusive of bank holidays (pro rata for part-time staff), depending on length of service Holiday purchase scheme - up to 5 days per annum (pro rata for part-time staff) Company sick pay 58p per mile business mileage allowance Refer a friend scheme (£250) Contributory pension scheme, which both you and CHS contribute to Enhanced maternity and paternity leave Flexible Working Policy Full induction Comprehensive free training and development opportunities with paid time off Free DBS (for relevant posts) Free onsite/nearby parking Hybrid Working Policy Flexitime As part of the recruitment and selection process candidates will be required to complete a Personality Profiler CLOSING DATE FOR APPLICATIONS: Midnight Sunday 12th July 2026 INTERVIEWS: Friday 31st July 2026
As an Audit Associate in the Liverpool office, you will work closely with managers, directors, and partners to deliver high-quality audits across a diverse client base, gaining exposure to a broad range of industries and assignments. You'll be supported with professional study, mentoring, and clear progression opportunities as the firm continues its rapid growth. Client Details This independent firm provides a full range of services including audit, tax, advisory, and specialist reporting. They work with an exciting mix of clients, from entrepreneurial owner-managed businesses to professional investors, public authorities, and private individuals. Their people-first culture combines the resources of a growing practice with the close-knit feel of a collaborative team. Description The Audit Associate will play a key role in supporting the planning, execution, and completion of audits, working directly with clients and senior team members. Alongside core audit work, there will also be opportunities to contribute to specialist assignments such as assurance reporting, forensic accounting, and due diligence. Key Responsibilities include: Complete audit work in accordance with planning documentation. Assist Lead Audit Associates / Senior Audit Associates with audit fieldwork. Support, plan and finalise audit engagements, working directly with the client under Manager / Director / Partner supervision. Direct communication with client finance staff to obtain audit evidence. Drafting of reports, letters and other documentation to be provided to clients. Progress and develop your own skills and knowledge in line with your agreed goals and objectives. Ad-hoc assignments, including potential opportunities to be involved in other assurance report assignments (service charge, client money, SRA, grant claims, etc), forensic accounting and financial due diligence reporting. Profile The ideal Audit Associate will have: ACA/ACCA studies underway 12-18 months' experience working in audit within an accountancy practice Strong written and spoken communication skills, especially with clients Good organisational and time management skills, able to work under pressure High attention to detail and an analytical, methodical approach Proactivity, self-motivation, and strong interpersonal skills Be able to commute to Liverpool 2 times per week Job Offer Competitive salary based on experience 25 days' annual leave plus bank holidays Option to purchase up to 5 additional days' leave Full study support package (including Kaplan tuition for ACA/ACCA) Enhanced pension contributions (4% minimum) Life assurance cover Enhanced sick pay and family leave policies Employee Assistance Programme (confidential 24/7 support) Corporate discounts platform A clear pathway for career progression within a rapidly growing audit practice Hybrid working with 2 days a week in office
Jul 01, 2026
Full time
As an Audit Associate in the Liverpool office, you will work closely with managers, directors, and partners to deliver high-quality audits across a diverse client base, gaining exposure to a broad range of industries and assignments. You'll be supported with professional study, mentoring, and clear progression opportunities as the firm continues its rapid growth. Client Details This independent firm provides a full range of services including audit, tax, advisory, and specialist reporting. They work with an exciting mix of clients, from entrepreneurial owner-managed businesses to professional investors, public authorities, and private individuals. Their people-first culture combines the resources of a growing practice with the close-knit feel of a collaborative team. Description The Audit Associate will play a key role in supporting the planning, execution, and completion of audits, working directly with clients and senior team members. Alongside core audit work, there will also be opportunities to contribute to specialist assignments such as assurance reporting, forensic accounting, and due diligence. Key Responsibilities include: Complete audit work in accordance with planning documentation. Assist Lead Audit Associates / Senior Audit Associates with audit fieldwork. Support, plan and finalise audit engagements, working directly with the client under Manager / Director / Partner supervision. Direct communication with client finance staff to obtain audit evidence. Drafting of reports, letters and other documentation to be provided to clients. Progress and develop your own skills and knowledge in line with your agreed goals and objectives. Ad-hoc assignments, including potential opportunities to be involved in other assurance report assignments (service charge, client money, SRA, grant claims, etc), forensic accounting and financial due diligence reporting. Profile The ideal Audit Associate will have: ACA/ACCA studies underway 12-18 months' experience working in audit within an accountancy practice Strong written and spoken communication skills, especially with clients Good organisational and time management skills, able to work under pressure High attention to detail and an analytical, methodical approach Proactivity, self-motivation, and strong interpersonal skills Be able to commute to Liverpool 2 times per week Job Offer Competitive salary based on experience 25 days' annual leave plus bank holidays Option to purchase up to 5 additional days' leave Full study support package (including Kaplan tuition for ACA/ACCA) Enhanced pension contributions (4% minimum) Life assurance cover Enhanced sick pay and family leave policies Employee Assistance Programme (confidential 24/7 support) Corporate discounts platform A clear pathway for career progression within a rapidly growing audit practice Hybrid working with 2 days a week in office
GLL is looking for Les Mills Class Instructors to work at Teddington Pool. If you have the passion, skills, and ambition to join us as a Les Mills Class Instructor, there's never been a more exciting time to join us. This is more than a Les Mills Class Instructor job; it's a career. We are seeking talented and enthusiastic Les Mills Class Instructors to join our team. The role of Instructor will be a constant performance! The Instructor will be required to deliver both freestyle and performance-driven classes. Each class delivered by the Instructor will be full of energy, passion, and fun. Adapting the classes to cater for those focused on results, the Class Instructor will deliver and inspire a class to ensure goals are achieved. Class Instructors will use musicality, energy, and engagement for a party atmosphere. Whichever class is being taught, the Class Instructor will be an awesome addition to any timetable. What you'll do: Deliver a safe and effective class. Consistently perform a fun, enthusiastic, high-quality class. Adapt, progress, and regress where required for all ages and levels. Inspire all customers through class delivery and the transferring of energy and motivation. Ensure all customer expectations are exceeded. What you need: Exercise to Music Level 2 and/or Fitness Instructor Level 2, as well as a Les Mills Qualification. Strong communication skills. A real focus on customer service. Commitment and enthusiasm. Knowledge of health and safety. Be a great team player. As a leader within the leisure industry, we can also offer scope to progress your career and job variety like nowhere else. As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with! The basics: This is a Flexible position. Hours of work will be negotiated with you in line with the needs of the service; flexible working may be possible. Working from home is not possible in this role. We are an accredited Living Wage employer with industry-leading rates of pay. We can offer a career, not just a job, with extensive Learning & Development support available. A uniform will be supplied and must be worn. GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in. As a staff-owned organisation, you will be given the opportunity to join the Society and have a stake in your business. Additionally, GLL offers employees a range of employment benefits: Access to a pension scheme. Health Assurance and access to Counselling services. Access to the tax-efficient Ride to Work bicycle purchase scheme. Free annual eye tests. Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner. This includes GLL Extras! GLL Society benefits (if you choose to join the Society after your probation period) include: The right to stand for the Society board and to vote for board members to represent you. Access to team building and fun events such as treks, concerts, outings, etc. Access to a range of benefits exclusive to our people - ask your line manager for details or check out the Intranet. About GLL: As the UK's largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and children's centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is 'More than a Job', because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us. To make sure we are having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community. We offer two different types of work arrangements: A flexible worker engagement by joining our flexible worker pool. If you are looking for a regular number of hours that you can work and are flexible to meet the needs of a 7-day-a-week service, then a full-time or part-time permanent contract might be the right choice for you. So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support, or working with children, you'll be able to find your ideal new job at GLL. Passionate about seeing our communities thrive, we invest back into our facilities, projects, and people and are Investors in People Gold Award employer. However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to people's lives. We are an inclusive employer. We seek and welcome diversity in our teams. All pay rates are subject to skills, experience, qualifications, and location.
Jun 30, 2026
Full time
GLL is looking for Les Mills Class Instructors to work at Teddington Pool. If you have the passion, skills, and ambition to join us as a Les Mills Class Instructor, there's never been a more exciting time to join us. This is more than a Les Mills Class Instructor job; it's a career. We are seeking talented and enthusiastic Les Mills Class Instructors to join our team. The role of Instructor will be a constant performance! The Instructor will be required to deliver both freestyle and performance-driven classes. Each class delivered by the Instructor will be full of energy, passion, and fun. Adapting the classes to cater for those focused on results, the Class Instructor will deliver and inspire a class to ensure goals are achieved. Class Instructors will use musicality, energy, and engagement for a party atmosphere. Whichever class is being taught, the Class Instructor will be an awesome addition to any timetable. What you'll do: Deliver a safe and effective class. Consistently perform a fun, enthusiastic, high-quality class. Adapt, progress, and regress where required for all ages and levels. Inspire all customers through class delivery and the transferring of energy and motivation. Ensure all customer expectations are exceeded. What you need: Exercise to Music Level 2 and/or Fitness Instructor Level 2, as well as a Les Mills Qualification. Strong communication skills. A real focus on customer service. Commitment and enthusiasm. Knowledge of health and safety. Be a great team player. As a leader within the leisure industry, we can also offer scope to progress your career and job variety like nowhere else. As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with! The basics: This is a Flexible position. Hours of work will be negotiated with you in line with the needs of the service; flexible working may be possible. Working from home is not possible in this role. We are an accredited Living Wage employer with industry-leading rates of pay. We can offer a career, not just a job, with extensive Learning & Development support available. A uniform will be supplied and must be worn. GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in. As a staff-owned organisation, you will be given the opportunity to join the Society and have a stake in your business. Additionally, GLL offers employees a range of employment benefits: Access to a pension scheme. Health Assurance and access to Counselling services. Access to the tax-efficient Ride to Work bicycle purchase scheme. Free annual eye tests. Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner. This includes GLL Extras! GLL Society benefits (if you choose to join the Society after your probation period) include: The right to stand for the Society board and to vote for board members to represent you. Access to team building and fun events such as treks, concerts, outings, etc. Access to a range of benefits exclusive to our people - ask your line manager for details or check out the Intranet. About GLL: As the UK's largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and children's centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is 'More than a Job', because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us. To make sure we are having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community. We offer two different types of work arrangements: A flexible worker engagement by joining our flexible worker pool. If you are looking for a regular number of hours that you can work and are flexible to meet the needs of a 7-day-a-week service, then a full-time or part-time permanent contract might be the right choice for you. So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support, or working with children, you'll be able to find your ideal new job at GLL. Passionate about seeing our communities thrive, we invest back into our facilities, projects, and people and are Investors in People Gold Award employer. However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to people's lives. We are an inclusive employer. We seek and welcome diversity in our teams. All pay rates are subject to skills, experience, qualifications, and location.
GLL is looking for a Lifeguards to work at Wycombe Rye Lido. If you have the skills and ambition to join us as a Lifeguard, there has never been a more exciting time to join us. This is more than a Lifeguard job, it's a career. This vacancy will include full training being provided. Successful candidates will be required to attend an National Pool Lifeguard Qualification course. Course details: Prerequisites: You will be required to complete a swim test as part of the interview process. Candidates should be able to: Jump/dive into deep water Swim 50 metres in less than 60 seconds Swim 100 metres continuously on front and back in deep water Tread water for 30 seconds Surface dive to the floor of the pool Climb out unaided without ladder/steps and where the pool design permits Sign a training agreement A Lifeguard's job can't be underestimated, and neither can the responsibility that comes with this vital lifeguarding role. If you're calm under pressure, highly responsible, and natural with people from all walks of life, this is your chance to develop as a Lifeguard. As a Lifeguard, your passion for swimming and love of great customer service will shine through when supervising our customers in the pool, as well as supporting the team in keeping our centres clean and tidy. What you'll do: You will experience regular pool rotations Supervising and cleaning the pool area Setting up equipment Deliver first-class customer service Deal with customer queries When not poolside you will be a key support to your team on a daily basis from preparing Studios, Gyms or Sports Halls for various activities to the general cleaning and upkeep of the centre. What you need: A can-do attitude A real focus on customer service. Passion and personality Knowledge of health and safety Be a great team player Ideally, you'll have your National Pool Lifeguard Qualification (NPLQ) with up to date NPLQ training records and if not the NPLQ training can be provided subject to passing a swim test. As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with! The basics: This is a Flexible position. Hours of work will be negotiated with you in line with the needs of the service, flexible working may be possible, working from home is not possible in this role. We are an accredited Living Wage employer with industry leading rates of pay We can offer a career, not just a job with extensive Learning & development support available. A uniform will be supplied and must be worn GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in. As a staff owned organisation you will be given the opportunity to join the Society and have a stake in your business Additionally GLL offers employees a range of employment benefits: Access to a pension scheme. Health Assurance and access to Counselling services Access to the tax efficient Ride to Work bicycle purchase scheme. Free annual eye tests Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner. This includes GLL Extras! GLL Society benefits (if you choose to join the Society after your probation period) include: The right to stand for the Society board and to vote for board members to represent you Access to team building and fun events such as Treks, Concerts outings etc Access to a range of benefits exclusive to our people - ask your line manager for details or check out the Intranet About GLL: As the UK's largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and children's centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is 'More than a Job', because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us.?To make sure we are having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community. We offer two different types of work arrangements: A permanent employment contract - part time and full time A flexible worker engagement by joining our flexible worker pool If you are looking for a regular number of hours that you can work and are flexible to meet the needs of a 7 day a week service, then a full-time or part-time permanent contract might be the right choice for you. So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support or working with children, you'll be able to find your ideal new job at GLL. Passionate about seeing our communities thrive, we invest back into our facilities, projects and people and are Investors in People Gold Award employer. However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to people's lives.&nb
Jun 30, 2026
Full time
GLL is looking for a Lifeguards to work at Wycombe Rye Lido. If you have the skills and ambition to join us as a Lifeguard, there has never been a more exciting time to join us. This is more than a Lifeguard job, it's a career. This vacancy will include full training being provided. Successful candidates will be required to attend an National Pool Lifeguard Qualification course. Course details: Prerequisites: You will be required to complete a swim test as part of the interview process. Candidates should be able to: Jump/dive into deep water Swim 50 metres in less than 60 seconds Swim 100 metres continuously on front and back in deep water Tread water for 30 seconds Surface dive to the floor of the pool Climb out unaided without ladder/steps and where the pool design permits Sign a training agreement A Lifeguard's job can't be underestimated, and neither can the responsibility that comes with this vital lifeguarding role. If you're calm under pressure, highly responsible, and natural with people from all walks of life, this is your chance to develop as a Lifeguard. As a Lifeguard, your passion for swimming and love of great customer service will shine through when supervising our customers in the pool, as well as supporting the team in keeping our centres clean and tidy. What you'll do: You will experience regular pool rotations Supervising and cleaning the pool area Setting up equipment Deliver first-class customer service Deal with customer queries When not poolside you will be a key support to your team on a daily basis from preparing Studios, Gyms or Sports Halls for various activities to the general cleaning and upkeep of the centre. What you need: A can-do attitude A real focus on customer service. Passion and personality Knowledge of health and safety Be a great team player Ideally, you'll have your National Pool Lifeguard Qualification (NPLQ) with up to date NPLQ training records and if not the NPLQ training can be provided subject to passing a swim test. As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with! The basics: This is a Flexible position. Hours of work will be negotiated with you in line with the needs of the service, flexible working may be possible, working from home is not possible in this role. We are an accredited Living Wage employer with industry leading rates of pay We can offer a career, not just a job with extensive Learning & development support available. A uniform will be supplied and must be worn GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in. As a staff owned organisation you will be given the opportunity to join the Society and have a stake in your business Additionally GLL offers employees a range of employment benefits: Access to a pension scheme. Health Assurance and access to Counselling services Access to the tax efficient Ride to Work bicycle purchase scheme. Free annual eye tests Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner. This includes GLL Extras! GLL Society benefits (if you choose to join the Society after your probation period) include: The right to stand for the Society board and to vote for board members to represent you Access to team building and fun events such as Treks, Concerts outings etc Access to a range of benefits exclusive to our people - ask your line manager for details or check out the Intranet About GLL: As the UK's largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and children's centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is 'More than a Job', because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us.?To make sure we are having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community. We offer two different types of work arrangements: A permanent employment contract - part time and full time A flexible worker engagement by joining our flexible worker pool If you are looking for a regular number of hours that you can work and are flexible to meet the needs of a 7 day a week service, then a full-time or part-time permanent contract might be the right choice for you. So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support or working with children, you'll be able to find your ideal new job at GLL. Passionate about seeing our communities thrive, we invest back into our facilities, projects and people and are Investors in People Gold Award employer. However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to people's lives.&nb
GLL is looking for a Lifeguard to join our fast paced leisure facility. If you have the skills and ambition to join us as a Lifeguard, there has never been a more exciting time to join us. This is more than a Lifeguard job, it's a career. A Lifeguard's job can't be underestimated, and neither can the responsibility that comes with this vital lifeguarding role. If you're calm under pressure, highly responsible, and natural with people from all walks of life, this is your chance to develop as a Lifeguard. As a Lifeguard, your passion for swimming and love of great customer service will shine through when supervising our customers in the pool, as well as supporting the team in keeping our centres clean and tidy. What you'll do: You will experience regular pool rotations Supervising and cleaning the pool area Setting up equipment Deliver first-class customer service Deal with customer queries When not poolside you will be a key support to your team on a daily basis from preparing Studios, Gyms or Sports Halls for various activities to the general cleaning and upkeep of the centre. What you need: A can-do attitude A real focus on customer service. Passion and personality Knowledge of health and safety Be a great team player Ideally, you'll have your National Pool Lifeguard Qualification (NPLQ) with up to date NPLQ training records and if not the NPLQ training can be provided subject to passing a swim test. As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with! The basics: Hours of work will be negotiated with you in line with the needs of the service, flexible working may be possible, working from home is not possible in this role. We are an accredited Living Wage employer with industry leading rates of pay We can offer a career, not just a job with extensive Learning & development support available. A uniform will be supplied and must be worn GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in. As a staff owned organisation you will be given the opportunity to join the Society and have a stake in your business Additionally GLL offers employees a range of employment benefits: Access to a pension scheme. Health Assurance and access to Counselling services Access to the tax efficient Ride to Work bicycle purchase scheme. Free annual eye tests Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner. This includes GLL Extras! GLL Society benefits (if you choose to join the Society after your probation period) include: The right to stand for the Society board and to vote for board members to represent you Access to team building and fun events such as Treks, Concerts outings etc Access to a range of benefits exclusive to our people - ask your line manager for details or check out the Intranet upon joining GLL About GLL: As the UK's largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and children's centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is 'More than a Job', because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us.?To make sure we are having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community. We offer two different types of work arrangements: A permanent employment contract - part time and full time A flexible worker engagement by joining our flexible worker pool If you are looking for a regular number of hours that you can work and are flexible to meet the needs of a 7 day a week service, then a full-time or part-time permanent contract might be the right choice for you. So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support or working with children, you'll be able to find your ideal new job at GLL. Passionate about seeing our communities thrive, we invest back into our facilities, projects and people and are Investors in People Gold Award employer. However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to people's lives. We are an inclusive employer. We seek and welcome diversity in our teams. All pay rates are subject to skills, experience, qualifications and location.
Jun 30, 2026
Full time
GLL is looking for a Lifeguard to join our fast paced leisure facility. If you have the skills and ambition to join us as a Lifeguard, there has never been a more exciting time to join us. This is more than a Lifeguard job, it's a career. A Lifeguard's job can't be underestimated, and neither can the responsibility that comes with this vital lifeguarding role. If you're calm under pressure, highly responsible, and natural with people from all walks of life, this is your chance to develop as a Lifeguard. As a Lifeguard, your passion for swimming and love of great customer service will shine through when supervising our customers in the pool, as well as supporting the team in keeping our centres clean and tidy. What you'll do: You will experience regular pool rotations Supervising and cleaning the pool area Setting up equipment Deliver first-class customer service Deal with customer queries When not poolside you will be a key support to your team on a daily basis from preparing Studios, Gyms or Sports Halls for various activities to the general cleaning and upkeep of the centre. What you need: A can-do attitude A real focus on customer service. Passion and personality Knowledge of health and safety Be a great team player Ideally, you'll have your National Pool Lifeguard Qualification (NPLQ) with up to date NPLQ training records and if not the NPLQ training can be provided subject to passing a swim test. As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with! The basics: Hours of work will be negotiated with you in line with the needs of the service, flexible working may be possible, working from home is not possible in this role. We are an accredited Living Wage employer with industry leading rates of pay We can offer a career, not just a job with extensive Learning & development support available. A uniform will be supplied and must be worn GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in. As a staff owned organisation you will be given the opportunity to join the Society and have a stake in your business Additionally GLL offers employees a range of employment benefits: Access to a pension scheme. Health Assurance and access to Counselling services Access to the tax efficient Ride to Work bicycle purchase scheme. Free annual eye tests Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner. This includes GLL Extras! GLL Society benefits (if you choose to join the Society after your probation period) include: The right to stand for the Society board and to vote for board members to represent you Access to team building and fun events such as Treks, Concerts outings etc Access to a range of benefits exclusive to our people - ask your line manager for details or check out the Intranet upon joining GLL About GLL: As the UK's largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and children's centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is 'More than a Job', because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us.?To make sure we are having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community. We offer two different types of work arrangements: A permanent employment contract - part time and full time A flexible worker engagement by joining our flexible worker pool If you are looking for a regular number of hours that you can work and are flexible to meet the needs of a 7 day a week service, then a full-time or part-time permanent contract might be the right choice for you. So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support or working with children, you'll be able to find your ideal new job at GLL. Passionate about seeing our communities thrive, we invest back into our facilities, projects and people and are Investors in People Gold Award employer. However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to people's lives. We are an inclusive employer. We seek and welcome diversity in our teams. All pay rates are subject to skills, experience, qualifications and location.
GLL is looking for Fitness Class Instructors to work at South Reading Leisure Centre. If you have the passion, skills, and ambition to join us as a Fitness Class Instructor, there's never been a more exciting time to join us. This is more than a Fitness Class Instructor job, it's a career. Fitness class instructors are performers and inspirers. A Fitness Class Instructor applying for this role will be approachable, dynamic, and have copious amounts of energy. Strong communication skills, the ability to adapt, and to lead by example are key aspects of the Fitness Class Instructor. The ideal Fitness Class Instructor will be able to teach a plethora of genres and will commit to delivering a high standard class. What you'll do: The ability to deliver a safe and effective class Consistently perform a fun, enthusiastic, high-quality class Adapt, progress, and regress where required for all ages and levels Inspire all customers through class delivery and the transferring of energy and motivation Ensure all customer expectations are exceeded As a leader within the leisure industry, we can also offer scope to progress your career, and job variety like nowhere else. What you need: Exercise to Music Level 2 and/or Fitness Instructor Level 2 qualification Strong communication skills A real focus on customer service Commitment and enthusiasm Knowledge of health and safety Be a great team player As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with! The basics: This is a part time flexible position. Hours of work will be negotiated with you in line with the needs of the service, flexible working may be possible, working from home is not possible in this role. We are an accredited Living Wage employer with industry leading rates of pay We can offer a career, not just a job with extensive Learning & development support available. A uniform will be supplied and must be worn GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in. As a staff owned organisation you will be given the opportunity to join the Society and have a stake in your business Additionally GLL offers employees a range of employment benefits: Access to a pension scheme. Health Assurance and access to Counselling services Access to the tax efficient Ride to Work bicycle purchase scheme. Free annual eye tests Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner. This includes GLL Extras! GLL Society benefits (if you choose to join the Society after your probation period) include: The right to stand for the Society board and to vote for board members to represent you Access to team building and fun events such as Treks, Concerts outings etc Access to a range of benefits exclusive to our people - ask your line manager for details or check out the Intranet About GLL: As the UK's largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and children's centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is 'More than a Job', because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us.?To make sure we are having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community. We offer two different types of work arrangements: A permanent employment contract - part time and full time A flexible worker engagement by joining our flexible worker pool If you are looking for a regular number of hours that you can work and are flexible to meet the needs of a 7 day a week service, then a full-time or part-time permanent contract might be the right choice for you. So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support or working with children, you'll be able to find your ideal new job at GLL. Passionate about seeing our communities thrive, we invest back into our facilities, projects and people and are Investors in People Gold Award employer. However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to people's lives. We are an inclusive employer. We seek and welcome diversity in our teams. All pay rates are subject to skills, experience, qualifications and location.
Jun 30, 2026
Full time
GLL is looking for Fitness Class Instructors to work at South Reading Leisure Centre. If you have the passion, skills, and ambition to join us as a Fitness Class Instructor, there's never been a more exciting time to join us. This is more than a Fitness Class Instructor job, it's a career. Fitness class instructors are performers and inspirers. A Fitness Class Instructor applying for this role will be approachable, dynamic, and have copious amounts of energy. Strong communication skills, the ability to adapt, and to lead by example are key aspects of the Fitness Class Instructor. The ideal Fitness Class Instructor will be able to teach a plethora of genres and will commit to delivering a high standard class. What you'll do: The ability to deliver a safe and effective class Consistently perform a fun, enthusiastic, high-quality class Adapt, progress, and regress where required for all ages and levels Inspire all customers through class delivery and the transferring of energy and motivation Ensure all customer expectations are exceeded As a leader within the leisure industry, we can also offer scope to progress your career, and job variety like nowhere else. What you need: Exercise to Music Level 2 and/or Fitness Instructor Level 2 qualification Strong communication skills A real focus on customer service Commitment and enthusiasm Knowledge of health and safety Be a great team player As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with! The basics: This is a part time flexible position. Hours of work will be negotiated with you in line with the needs of the service, flexible working may be possible, working from home is not possible in this role. We are an accredited Living Wage employer with industry leading rates of pay We can offer a career, not just a job with extensive Learning & development support available. A uniform will be supplied and must be worn GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in. As a staff owned organisation you will be given the opportunity to join the Society and have a stake in your business Additionally GLL offers employees a range of employment benefits: Access to a pension scheme. Health Assurance and access to Counselling services Access to the tax efficient Ride to Work bicycle purchase scheme. Free annual eye tests Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner. This includes GLL Extras! GLL Society benefits (if you choose to join the Society after your probation period) include: The right to stand for the Society board and to vote for board members to represent you Access to team building and fun events such as Treks, Concerts outings etc Access to a range of benefits exclusive to our people - ask your line manager for details or check out the Intranet About GLL: As the UK's largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and children's centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is 'More than a Job', because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us.?To make sure we are having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community. We offer two different types of work arrangements: A permanent employment contract - part time and full time A flexible worker engagement by joining our flexible worker pool If you are looking for a regular number of hours that you can work and are flexible to meet the needs of a 7 day a week service, then a full-time or part-time permanent contract might be the right choice for you. So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support or working with children, you'll be able to find your ideal new job at GLL. Passionate about seeing our communities thrive, we invest back into our facilities, projects and people and are Investors in People Gold Award employer. However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to people's lives. We are an inclusive employer. We seek and welcome diversity in our teams. All pay rates are subject to skills, experience, qualifications and location.
GLL is looking for Zumba and Dance Fitness Class Instructors to work at Newham Leisure Centre. If you have the passion, skills, and ambition to join us as a Zumba and Dance Fitness Class Instructor, there's never been a more exciting time to join us. This is more than a Zumba and Dance Fitness Class Instructor job; it's a career. We are seeking talented and enthusiastic Zumba and Dance Fitness Class Instructors to join our team. The Zumba and Dance Fitness Class Instructor role is fun and exciting. Using your love for music, your ability to shine, and your talent to motivate and excite, this role will get customers moving, inspire them to stay healthy and fit, and ensure they have fun. The Zumba and Dance Fitness Instructor role is all about your passion, enthusiasm, and contagious energy to ensure customers keep returning to the lively and fun class again and again! What you'll do: Deliver a safe and effective class. Consistently perform a fun, enthusiastic, high-quality class. Adapt, progress, and regress where required for all ages and levels. Inspire all customers through class delivery and the transferring of energy and motivation. Ensure all customer expectations are exceeded. What you need: Exercise to Music Level 2 and/or Zumba Instructor Certificate with a valid Zin membership. Strong communication skills. A real focus on customer service. Commitment and enthusiasm. Knowledge of health and safety. Be a great team player. As a leader within the leisure industry, we can also offer scope to progress your career and job variety like nowhere else. As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with! The basics: This is a Full time / part time /, permanent / Flexible position. Hours of work will be negotiated with you in line with the needs of the service; flexible working may be possible. Working from home is not possible in this role. We are an accredited Living Wage employer with industry-leading rates of pay. We can offer a career, not just a job, with extensive Learning & Development support available. A uniform will be supplied and must be worn. GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in. As a staff-owned organisation, you will be given the opportunity to join the Society and have a stake in your business. Additionally, GLL offers employees a range of employment benefits: Access to a pension scheme. Health Assurance and access to Counselling services. Access to the tax-efficient Ride to Work bicycle purchase scheme. Free annual eye tests. Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner. This includes GLL Extras! GLL Society benefits (if you choose to join the Society after your probation period) include: The right to stand for the Society board and to vote for board members to represent you. Access to team building and fun events such as treks, concerts, outings, etc. Access to a range of benefits exclusive to our people - ask your line manager for details or check out the Intranet. About GLL: As the UK's largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and children's centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is 'More than a Job', because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us. To make sure we are having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community. We offer two different types of work arrangements: A permanent employment contract - part time and full time. A flexible worker engagement by joining our flexible worker pool. If you are looking for a regular number of hours that you can work and are flexible to meet the needs of a 7-day-a-week service, then a full-time or part-time permanent contract might be the right choice for you. So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support, or working with children, you'll be able to find your ideal new job at GLL. Passionate about seeing our communities thrive, we invest back into our facilities, projects, and people and are Investors in People Gold Award employer. However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to people's lives. We are an inclusive employer. We seek and welcome diversity in our teams. All pay rates are subject to skills, experience, qualifications, and location.
Jun 30, 2026
Full time
GLL is looking for Zumba and Dance Fitness Class Instructors to work at Newham Leisure Centre. If you have the passion, skills, and ambition to join us as a Zumba and Dance Fitness Class Instructor, there's never been a more exciting time to join us. This is more than a Zumba and Dance Fitness Class Instructor job; it's a career. We are seeking talented and enthusiastic Zumba and Dance Fitness Class Instructors to join our team. The Zumba and Dance Fitness Class Instructor role is fun and exciting. Using your love for music, your ability to shine, and your talent to motivate and excite, this role will get customers moving, inspire them to stay healthy and fit, and ensure they have fun. The Zumba and Dance Fitness Instructor role is all about your passion, enthusiasm, and contagious energy to ensure customers keep returning to the lively and fun class again and again! What you'll do: Deliver a safe and effective class. Consistently perform a fun, enthusiastic, high-quality class. Adapt, progress, and regress where required for all ages and levels. Inspire all customers through class delivery and the transferring of energy and motivation. Ensure all customer expectations are exceeded. What you need: Exercise to Music Level 2 and/or Zumba Instructor Certificate with a valid Zin membership. Strong communication skills. A real focus on customer service. Commitment and enthusiasm. Knowledge of health and safety. Be a great team player. As a leader within the leisure industry, we can also offer scope to progress your career and job variety like nowhere else. As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with! The basics: This is a Full time / part time /, permanent / Flexible position. Hours of work will be negotiated with you in line with the needs of the service; flexible working may be possible. Working from home is not possible in this role. We are an accredited Living Wage employer with industry-leading rates of pay. We can offer a career, not just a job, with extensive Learning & Development support available. A uniform will be supplied and must be worn. GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in. As a staff-owned organisation, you will be given the opportunity to join the Society and have a stake in your business. Additionally, GLL offers employees a range of employment benefits: Access to a pension scheme. Health Assurance and access to Counselling services. Access to the tax-efficient Ride to Work bicycle purchase scheme. Free annual eye tests. Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner. This includes GLL Extras! GLL Society benefits (if you choose to join the Society after your probation period) include: The right to stand for the Society board and to vote for board members to represent you. Access to team building and fun events such as treks, concerts, outings, etc. Access to a range of benefits exclusive to our people - ask your line manager for details or check out the Intranet. About GLL: As the UK's largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and children's centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is 'More than a Job', because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us. To make sure we are having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community. We offer two different types of work arrangements: A permanent employment contract - part time and full time. A flexible worker engagement by joining our flexible worker pool. If you are looking for a regular number of hours that you can work and are flexible to meet the needs of a 7-day-a-week service, then a full-time or part-time permanent contract might be the right choice for you. So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support, or working with children, you'll be able to find your ideal new job at GLL. Passionate about seeing our communities thrive, we invest back into our facilities, projects, and people and are Investors in People Gold Award employer. However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to people's lives. We are an inclusive employer. We seek and welcome diversity in our teams. All pay rates are subject to skills, experience, qualifications, and location.
GLL is looking for Gymnastics Coaches based at The Park Sports Centre. If you have the skills and ambition to join us as a Gymnastics Coach, there has never been a more exciting time to join us. This is more than a Gymnastics Coach job, it's a career. A Gymnastics Coach is a highly rewarding role as a key player in the 2012 Olympic legacy and in turn, our gymnastics courses are more popular than ever. You would be a passionate gymnastics coach who lives and breathes gymnastics and wants to share that passion with your pupils and colleagues alike. Our gymnastics coaches are good all-rounders, you'll also specialise in any of a number of disciplines that we teach such as men's and women's artistic, rhythmic, trampoline, and acrobatic. As an experienced gymnastics coach, you'll be qualified to Level 1, 2 or 3. You'll thrive on seeing others develop and as your courses and lessons will be your own to lead and plan, you'll influence their success and growth. Ensuring the lessons are enjoyable, you'll be able to think on your feet and be creative with the facilities around you, still making sure that your pupils are constantly observed and kept safe. Due to our size and scale, there will be plenty of hours available for you to coach and the bigger our courses get, the more opportunity there will be to further develop your career with us. We invest in our people as well as our facilities and we aim to upskill and progress people throughout their time with us. What you'll do: You will experience regular pool rotations Supervising and cleaning the pool area Setting up equipment Deliver first-class customer service Deal with customer queries Teach high quality gymnastics at a variety of levels Deliver lessons that are safe, fun and progressive Safe coaching and supporting skills Complete registers and assessments of participants using GLL iPads Completing or assisting with equipment set ups Completing or assisting with warm ups and cool downs Assisting with the assessment process (award scheme and skills matrix) Providing parental feedback where required Level 1 coaches aged 18+ may be responsible for the overall delivery of lessons and courses What you need: A can-do attitude A real focus on customer service. Passion and personality Knowledge of health and safety Be a great team player Qualified at Level 1, 2 or 3. However, training can be given for those that would like to become gymnastics coaches. As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with! The basics: This is a part time, flexible position. Hours of work will be negotiated with you in line with the needs of the service, flexible working may be possible, working from home is not possible in this role. We are an accredited Living Wage employer with industry leading rates of pay We can offer a career, not just a job with extensive Learning & development support available. A uniform will be supplied and must be worn GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in. As a staff owned organisation you will be given the opportunity to join the Society and have a stake in your business. Additionally GLL offers employees a range of employment benefits: Access to a pension scheme. Health Assurance and access to Counselling services Access to the tax efficient Ride to Work bicycle purchase scheme. Free annual eye tests Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner. This includes GLL Extras! GLL Society benefits (if you choose to join the Society after your probation period) include: The right to stand for the Society board and to vote for board members to represent you Access to team building and fun events such as Treks, Concerts outings etc Access to a range of benefits exclusive to our people - ask your line manager for details or check out the Intranet About GLL: As the UK's largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and children's centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is 'More than a Job', because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us.?To make sure we are having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community. We offer two different types of work arrangements: A permanent employment contract - part time and full time A flexible worker engagement by joining our flexible worker pool If you are looking for a regular number of hours that you can work and are flexible to meet the needs of a 7 day a week service, then a full-time or part-time permanent contract might be the right choice for you. So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support or working with children, you'll be able to find your ideal new job at GLL. Passionate about seeing our communities thrive, we invest back into our facilities, projects and people and are Investors in People Gold Award employer. However you choose to work with us, you can be
Jun 30, 2026
Full time
GLL is looking for Gymnastics Coaches based at The Park Sports Centre. If you have the skills and ambition to join us as a Gymnastics Coach, there has never been a more exciting time to join us. This is more than a Gymnastics Coach job, it's a career. A Gymnastics Coach is a highly rewarding role as a key player in the 2012 Olympic legacy and in turn, our gymnastics courses are more popular than ever. You would be a passionate gymnastics coach who lives and breathes gymnastics and wants to share that passion with your pupils and colleagues alike. Our gymnastics coaches are good all-rounders, you'll also specialise in any of a number of disciplines that we teach such as men's and women's artistic, rhythmic, trampoline, and acrobatic. As an experienced gymnastics coach, you'll be qualified to Level 1, 2 or 3. You'll thrive on seeing others develop and as your courses and lessons will be your own to lead and plan, you'll influence their success and growth. Ensuring the lessons are enjoyable, you'll be able to think on your feet and be creative with the facilities around you, still making sure that your pupils are constantly observed and kept safe. Due to our size and scale, there will be plenty of hours available for you to coach and the bigger our courses get, the more opportunity there will be to further develop your career with us. We invest in our people as well as our facilities and we aim to upskill and progress people throughout their time with us. What you'll do: You will experience regular pool rotations Supervising and cleaning the pool area Setting up equipment Deliver first-class customer service Deal with customer queries Teach high quality gymnastics at a variety of levels Deliver lessons that are safe, fun and progressive Safe coaching and supporting skills Complete registers and assessments of participants using GLL iPads Completing or assisting with equipment set ups Completing or assisting with warm ups and cool downs Assisting with the assessment process (award scheme and skills matrix) Providing parental feedback where required Level 1 coaches aged 18+ may be responsible for the overall delivery of lessons and courses What you need: A can-do attitude A real focus on customer service. Passion and personality Knowledge of health and safety Be a great team player Qualified at Level 1, 2 or 3. However, training can be given for those that would like to become gymnastics coaches. As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with! The basics: This is a part time, flexible position. Hours of work will be negotiated with you in line with the needs of the service, flexible working may be possible, working from home is not possible in this role. We are an accredited Living Wage employer with industry leading rates of pay We can offer a career, not just a job with extensive Learning & development support available. A uniform will be supplied and must be worn GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in. As a staff owned organisation you will be given the opportunity to join the Society and have a stake in your business. Additionally GLL offers employees a range of employment benefits: Access to a pension scheme. Health Assurance and access to Counselling services Access to the tax efficient Ride to Work bicycle purchase scheme. Free annual eye tests Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner. This includes GLL Extras! GLL Society benefits (if you choose to join the Society after your probation period) include: The right to stand for the Society board and to vote for board members to represent you Access to team building and fun events such as Treks, Concerts outings etc Access to a range of benefits exclusive to our people - ask your line manager for details or check out the Intranet About GLL: As the UK's largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and children's centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is 'More than a Job', because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us.?To make sure we are having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community. We offer two different types of work arrangements: A permanent employment contract - part time and full time A flexible worker engagement by joining our flexible worker pool If you are looking for a regular number of hours that you can work and are flexible to meet the needs of a 7 day a week service, then a full-time or part-time permanent contract might be the right choice for you. So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support or working with children, you'll be able to find your ideal new job at GLL. Passionate about seeing our communities thrive, we invest back into our facilities, projects and people and are Investors in People Gold Award employer. However you choose to work with us, you can be
GLL is looking for a Fitness Instructor based at John Bunyan Sports & Fitness. If you have the skills and ambition to join us as a Fitness Instructor, there has never been a more exciting time to join us. This is more than a Fitness Instructor job, it's a career. As a Fitness Instructor, part of your role is to inspire people to train independently and keep coming back helping them understand their fitness aspirations. It all starts with an induction, for you to understand someone's ability and ambitions and ultimately, devise a bespoke programme that suits their needs. As a real people-person, this will come naturally as you quickly build people's trust and confidence. If you love variety, you'll thrive here, as you never know who you'll be supporting next. A typical day could be anything from providing a personal service in the gym and offering workout advice to checking the equipment and even teaching classes. That means we're looking for a Fitness Instructor with physical fitness, combined with a can-do attitude and the eye for detail needed for paperwork. An obvious passion for all things fitness will need to shine through all you do too, so that you can make a positive difference to people's lives. What you'll do: Collecting and checking information, relating to individual clients Analysing information relating to individual clients Identifying and agreeing smart short, medium and long term goals Planning, instructing and evaluating safe and appropriate exercise sessions. Providing 1-2-1 or group inductions and general exercise programmes, including the introduction to new equipment where appropriate. Teach classes or small group training. Training will be given for them to be able to do this. Selecting relevant exercises and designing appropriate programmes which address safety at all times Producing suitable programme cards for a range of clients/members Suggesting relevant exercise adaptations to allow for individual client difference or needs. Using logical and progressive teaching methodologies to introduce a range of exercises in relation to client goals. Selecting and/or correctly demonstrating a variety of training methods that can be used by clients/members. Providing clients/members with general advice on how to progress their individual programmes. Providing assistance to clients/members at all times in order to correct unsafe technique where required. To positively interact and motivate clients/members using appropriate strategies in order to promote retention and adherence to exercise. What you need: A minimum NVQ level two Fitness Instructor Qualification Experience of class delivery A good positive image and the ability to provide welcoming, helpful and professional service to keep customers returning week after week. Proactively market and promote the classes Ability to engage with all customers to actively encourage participation in all our service and activities As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with! The basics: This is a Flexible position. Hours of work will be negotiated with you in line with the needs of the service, flexible working may be possible, working from home is not possible in this role. We are an accredited Living Wage employer with industry leading rates of pay We can offer a career, not just a job with extensive Learning & development support available. A uniform will be supplied and must be worn GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in. As a staff owned organisation you will be given the opportunity to join the Society and have a stake in your business Additionally GLL offers employees a range of employment benefits: Access to a pension scheme. Health Assurance and access to Counselling services Access to the tax efficient Ride to Work bicycle purchase scheme. Free annual eye tests Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner. This includes GLL Extras! GLL Society benefits (if you choose to join the Society after your probation period) include: The right to stand for the Society board and to vote for board members to represent you Access to team building and fun events such as Treks, Concerts outings etc Access to a range of benefits exclusive to our people - ask your line manager for details or check out the Intranet About GLL: As the UK's largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and children's centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is 'More than a Job', because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us.?To make sure we are having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community. We offer two different types of work arrangements: A permanent employment contract - part time and full time A flexible worker engagement by joining our flexible worker pool If you are looking for a regular number of hours that you can work and are flexible to meet the needs of a 7 day a week service, then a full-time or part-time permanent contract might be the right choice for you. So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support or
Jun 30, 2026
Full time
GLL is looking for a Fitness Instructor based at John Bunyan Sports & Fitness. If you have the skills and ambition to join us as a Fitness Instructor, there has never been a more exciting time to join us. This is more than a Fitness Instructor job, it's a career. As a Fitness Instructor, part of your role is to inspire people to train independently and keep coming back helping them understand their fitness aspirations. It all starts with an induction, for you to understand someone's ability and ambitions and ultimately, devise a bespoke programme that suits their needs. As a real people-person, this will come naturally as you quickly build people's trust and confidence. If you love variety, you'll thrive here, as you never know who you'll be supporting next. A typical day could be anything from providing a personal service in the gym and offering workout advice to checking the equipment and even teaching classes. That means we're looking for a Fitness Instructor with physical fitness, combined with a can-do attitude and the eye for detail needed for paperwork. An obvious passion for all things fitness will need to shine through all you do too, so that you can make a positive difference to people's lives. What you'll do: Collecting and checking information, relating to individual clients Analysing information relating to individual clients Identifying and agreeing smart short, medium and long term goals Planning, instructing and evaluating safe and appropriate exercise sessions. Providing 1-2-1 or group inductions and general exercise programmes, including the introduction to new equipment where appropriate. Teach classes or small group training. Training will be given for them to be able to do this. Selecting relevant exercises and designing appropriate programmes which address safety at all times Producing suitable programme cards for a range of clients/members Suggesting relevant exercise adaptations to allow for individual client difference or needs. Using logical and progressive teaching methodologies to introduce a range of exercises in relation to client goals. Selecting and/or correctly demonstrating a variety of training methods that can be used by clients/members. Providing clients/members with general advice on how to progress their individual programmes. Providing assistance to clients/members at all times in order to correct unsafe technique where required. To positively interact and motivate clients/members using appropriate strategies in order to promote retention and adherence to exercise. What you need: A minimum NVQ level two Fitness Instructor Qualification Experience of class delivery A good positive image and the ability to provide welcoming, helpful and professional service to keep customers returning week after week. Proactively market and promote the classes Ability to engage with all customers to actively encourage participation in all our service and activities As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with! The basics: This is a Flexible position. Hours of work will be negotiated with you in line with the needs of the service, flexible working may be possible, working from home is not possible in this role. We are an accredited Living Wage employer with industry leading rates of pay We can offer a career, not just a job with extensive Learning & development support available. A uniform will be supplied and must be worn GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in. As a staff owned organisation you will be given the opportunity to join the Society and have a stake in your business Additionally GLL offers employees a range of employment benefits: Access to a pension scheme. Health Assurance and access to Counselling services Access to the tax efficient Ride to Work bicycle purchase scheme. Free annual eye tests Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner. This includes GLL Extras! GLL Society benefits (if you choose to join the Society after your probation period) include: The right to stand for the Society board and to vote for board members to represent you Access to team building and fun events such as Treks, Concerts outings etc Access to a range of benefits exclusive to our people - ask your line manager for details or check out the Intranet About GLL: As the UK's largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and children's centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is 'More than a Job', because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us.?To make sure we are having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community. We offer two different types of work arrangements: A permanent employment contract - part time and full time A flexible worker engagement by joining our flexible worker pool If you are looking for a regular number of hours that you can work and are flexible to meet the needs of a 7 day a week service, then a full-time or part-time permanent contract might be the right choice for you. So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support or
GLL is looking for a Fitness Instructor based at Sutton Sports Village, Sutton Surrey. If you have the skills and ambition to join us as a Fitness Instructor, there has never been a more exciting time to join us. This is more than a Fitness Instructor job, it's a career. As a Fitness Instructor, part of your role is to inspire people to train independently and keep coming back helping them understand their fitness aspirations. It all starts with an induction, for you to understand someone's ability and ambitions and ultimately, devise a bespoke programme that suits their needs. As a real people-person, this will come naturally as you quickly build people's trust and confidence. If you love variety, you'll thrive here, as you never know who you'll be supporting next. A typical day could be anything from providing a personal service in the gym and offering workout advice to checking the equipment and even teaching classes. That means we're looking for a Fitness Instructor with physical fitness, combined with a can-do attitude and the eye for detail needed for paperwork. An obvious passion for all things fitness will need to shine through all you do too, so that you can make a positive difference to people's lives. What you'll do: Collecting and checking information, relating to individual clients Analysing information relating to individual clients Identifying and agreeing smart short, medium and long term goals Planning, instructing and evaluating safe and appropriate exercise sessions. Providing 1-2-1 or group inductions and general exercise programmes, including the introduction to new equipment where appropriate. Teach classes or small group training. Training will be given for them to be able to do this. Selecting relevant exercises and designing appropriate programmes which address safety at all times Producing suitable programme cards for a range of clients/members Suggesting relevant exercise adaptations to allow for individual client difference or needs. Using logical and progressive teaching methodologies to introduce a range of exercises in relation to client goals. Selecting and/or correctly demonstrating a variety of training methods that can be used by clients/members. Providing clients/members with general advice on how to progress their individual programmes. Providing assistance to clients/members at all times in order to correct unsafe technique where required. To positively interact and motivate clients/members using appropriate strategies in order to promote retention and adherence to exercise. What you need: A minimum NVQ level two Fitness Instructor Qualification Group Cycle CPD or Qualification Experience of class delivery A good positive image and the ability to provide welcoming, helpful and professional service to keep customers returning week after week. Proactively market and promote the Group Cycle classes Ability to engage with all customers to actively encourage participation in all our service and activities As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with! The basics: This is a Flexible position and hours of work will be negotiated with you in line with the needs of the service, working from home is not possible in this role. We are an accredited Living Wage employer with industry leading rates of pay We can offer a career, not just a job with extensive Learning & development support available. A uniform will be supplied and must be worn GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in. As a staff owned organisation you will be given the opportunity to join the Society and have a stake in your business Additionally GLL offers employees a range of employment benefits: Access to a pension scheme. Health Assurance and access to Counselling services Access to the tax efficient Ride to Work bicycle purchase scheme. Free annual eye tests Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner. This includes GLL Extras! GLL Society benefits (if you choose to join the Society after your probation period) include: The right to stand for the Society board and to vote for board members to represent you Access to team building and fun events such as Treks, Concerts outings etc Access to a range of benefits exclusive to our people - ask your line manager for details or check out the Intranet About GLL: As the UK's largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and children's centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is 'More than a Job', because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us.?To make sure we are having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community. We offer two different types of work arrangements: A permanent employment contract - part time and full time A flexible worker engagement by joining our flexible worker pool If you are looking for a regular number of hours that you can work and are flexible to meet the needs of a 7 day a week service, then a full-time or part-time permanent contract might be the right choice for you. So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support or working with children, you'll be able to find your ideal new job at GLL. Passionate about seeing our communities thrive, we invest back into our facilities, projects a
Jun 30, 2026
Full time
GLL is looking for a Fitness Instructor based at Sutton Sports Village, Sutton Surrey. If you have the skills and ambition to join us as a Fitness Instructor, there has never been a more exciting time to join us. This is more than a Fitness Instructor job, it's a career. As a Fitness Instructor, part of your role is to inspire people to train independently and keep coming back helping them understand their fitness aspirations. It all starts with an induction, for you to understand someone's ability and ambitions and ultimately, devise a bespoke programme that suits their needs. As a real people-person, this will come naturally as you quickly build people's trust and confidence. If you love variety, you'll thrive here, as you never know who you'll be supporting next. A typical day could be anything from providing a personal service in the gym and offering workout advice to checking the equipment and even teaching classes. That means we're looking for a Fitness Instructor with physical fitness, combined with a can-do attitude and the eye for detail needed for paperwork. An obvious passion for all things fitness will need to shine through all you do too, so that you can make a positive difference to people's lives. What you'll do: Collecting and checking information, relating to individual clients Analysing information relating to individual clients Identifying and agreeing smart short, medium and long term goals Planning, instructing and evaluating safe and appropriate exercise sessions. Providing 1-2-1 or group inductions and general exercise programmes, including the introduction to new equipment where appropriate. Teach classes or small group training. Training will be given for them to be able to do this. Selecting relevant exercises and designing appropriate programmes which address safety at all times Producing suitable programme cards for a range of clients/members Suggesting relevant exercise adaptations to allow for individual client difference or needs. Using logical and progressive teaching methodologies to introduce a range of exercises in relation to client goals. Selecting and/or correctly demonstrating a variety of training methods that can be used by clients/members. Providing clients/members with general advice on how to progress their individual programmes. Providing assistance to clients/members at all times in order to correct unsafe technique where required. To positively interact and motivate clients/members using appropriate strategies in order to promote retention and adherence to exercise. What you need: A minimum NVQ level two Fitness Instructor Qualification Group Cycle CPD or Qualification Experience of class delivery A good positive image and the ability to provide welcoming, helpful and professional service to keep customers returning week after week. Proactively market and promote the Group Cycle classes Ability to engage with all customers to actively encourage participation in all our service and activities As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with! The basics: This is a Flexible position and hours of work will be negotiated with you in line with the needs of the service, working from home is not possible in this role. We are an accredited Living Wage employer with industry leading rates of pay We can offer a career, not just a job with extensive Learning & development support available. A uniform will be supplied and must be worn GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in. As a staff owned organisation you will be given the opportunity to join the Society and have a stake in your business Additionally GLL offers employees a range of employment benefits: Access to a pension scheme. Health Assurance and access to Counselling services Access to the tax efficient Ride to Work bicycle purchase scheme. Free annual eye tests Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner. This includes GLL Extras! GLL Society benefits (if you choose to join the Society after your probation period) include: The right to stand for the Society board and to vote for board members to represent you Access to team building and fun events such as Treks, Concerts outings etc Access to a range of benefits exclusive to our people - ask your line manager for details or check out the Intranet About GLL: As the UK's largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and children's centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is 'More than a Job', because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us.?To make sure we are having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community. We offer two different types of work arrangements: A permanent employment contract - part time and full time A flexible worker engagement by joining our flexible worker pool If you are looking for a regular number of hours that you can work and are flexible to meet the needs of a 7 day a week service, then a full-time or part-time permanent contract might be the right choice for you. So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support or working with children, you'll be able to find your ideal new job at GLL. Passionate about seeing our communities thrive, we invest back into our facilities, projects a
Job Title: Product Switch Account Manager Location: Watford - Office Based Salary: Up to 34,000 Hours: Monday to Friday 9 am to 5.30 pm Benefits: Contributory Pension scheme Private Medical Healthcare Life Assurance Dental Plan Free eye tests Annual leave purchase scheme Social events Refreshments 20 days annual leave with bank and public holidays on top Perk box Superb development opportunities About the position of Product Switch Account Manager: As a Product Switch & Servicing Specialist, you'll take ownership of a pipeline of product switch cases from enquiry through to completion, ensuring every application meets lending criteria and is handled with care. Alongside this, you'll support the wider servicing team with day-to-day account management and operational tasks, keeping customer experience seamless. We're looking for someone with proven experience in financial services, ideally in product transfers, underwriting, customer service, arrears management or account management, who combines strong organisational skills with exceptional attention to detail. Responsibilities for the role of Product Switch Account Manager: Proactively manage a pipeline of Product Switch cases through to completion or decline. Ensure applications are assessed accurately and in line with policy. Liaise with customers and third parties to resolve queries and progress cases efficiently. Help with tasks in the Primary Servicing Team if required. Submitting of BACS files and actioning any unpaid direct debits or payments. Scanning Title updates to files Actioning all Deed of Postponement, Easement requests to completion Dealing with E-DS1 Upload, Payment Holiday Overpayments Exit & Refunds - Credit Arrears Report. Dealing with Solicitors Missing Title Registrations Dealing with CRA Return (CAIS) Checking and Actioning any Accounts in Credit at month end (From the Daily Arrears report) and updating the Senior Servicing Manager on any cases. Actioning the Monthly Consolidation Refunds from Finance Adhering to the Invoice Process to check and pass for payment any invoices. (subject to mandate). Assisting the Senior Servicing Manager & Head of Group Servicing to ensure the effective operation of the Servicing Team. Experience and skills required for the role of Product Switch Account Manager: Previous financial services experience (underwriting, product transfers, customer service, arrears, or account management). Strong customer service and telephone handling skills. Strong written and verbal communication skills. Attention to detail with a logical, organised approach. Ability to manage workload independently while contributing effectively within a team. Strong negotiation and relationship management skills. For more information regarding the role of Product Switch Account Manager , please get in touch with us. Stellar Select is acting as an employment agency and is a corporate member of the REC. Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days.
Jun 27, 2026
Full time
Job Title: Product Switch Account Manager Location: Watford - Office Based Salary: Up to 34,000 Hours: Monday to Friday 9 am to 5.30 pm Benefits: Contributory Pension scheme Private Medical Healthcare Life Assurance Dental Plan Free eye tests Annual leave purchase scheme Social events Refreshments 20 days annual leave with bank and public holidays on top Perk box Superb development opportunities About the position of Product Switch Account Manager: As a Product Switch & Servicing Specialist, you'll take ownership of a pipeline of product switch cases from enquiry through to completion, ensuring every application meets lending criteria and is handled with care. Alongside this, you'll support the wider servicing team with day-to-day account management and operational tasks, keeping customer experience seamless. We're looking for someone with proven experience in financial services, ideally in product transfers, underwriting, customer service, arrears management or account management, who combines strong organisational skills with exceptional attention to detail. Responsibilities for the role of Product Switch Account Manager: Proactively manage a pipeline of Product Switch cases through to completion or decline. Ensure applications are assessed accurately and in line with policy. Liaise with customers and third parties to resolve queries and progress cases efficiently. Help with tasks in the Primary Servicing Team if required. Submitting of BACS files and actioning any unpaid direct debits or payments. Scanning Title updates to files Actioning all Deed of Postponement, Easement requests to completion Dealing with E-DS1 Upload, Payment Holiday Overpayments Exit & Refunds - Credit Arrears Report. Dealing with Solicitors Missing Title Registrations Dealing with CRA Return (CAIS) Checking and Actioning any Accounts in Credit at month end (From the Daily Arrears report) and updating the Senior Servicing Manager on any cases. Actioning the Monthly Consolidation Refunds from Finance Adhering to the Invoice Process to check and pass for payment any invoices. (subject to mandate). Assisting the Senior Servicing Manager & Head of Group Servicing to ensure the effective operation of the Servicing Team. Experience and skills required for the role of Product Switch Account Manager: Previous financial services experience (underwriting, product transfers, customer service, arrears, or account management). Strong customer service and telephone handling skills. Strong written and verbal communication skills. Attention to detail with a logical, organised approach. Ability to manage workload independently while contributing effectively within a team. Strong negotiation and relationship management skills. For more information regarding the role of Product Switch Account Manager , please get in touch with us. Stellar Select is acting as an employment agency and is a corporate member of the REC. Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days.
Business Development Manager Maritime UK-Based (with regular visits to our company offices and customer sites) Salary of up to £75,000 per annum, depending on experience. This is an excellent opportunity for an experienced business development professional with a maritime defence background to join our forward-thinking organisation. With competitive earning potential supported by a generous bonus scheme, your success will be directly rewarded, giving you the chance to significantly boost your income as you grow the business. What s more, as our Business Development Manager, we ll give you the platform to fast-track your career, opening doors to bigger opportunities, greater responsibility, and the chance to make your mark as we continue to expand. What we re looking for - Previous experience in a similar business development role within the maritime defence industry - Proven success in developing, managing, and winning bids and proposals - Experience working with senior stakeholders and contributing to business growth strategies - A track record of building and managing strong client relationships within defence - Excellent communication skills - Willingness to travel within the UK and internationally as required - A bachelor s degree or equivalent, ideally in engineering or a related discipline Other organisations may call this role Sales Manager, Account Manager, Client Relationship Manager, Key Account Manager, Sales and Business Development Executive, Account Development Manager, Client Engagement Manager, BDM, Customer Relationship Manager, or Sales Development Manager. A bit about us At Allan Webb Ltd, we are a leading engineering consultancy with over 60 years of experience delivering asset optimisation services to clients across the defence, government, energy, pharmaceutical, and aerospace sectors, both in the UK and internationally. We re committed to conducting all our activities ethically, with a strong focus on human rights, sustainability, and social responsibility. Our Corporate Social Responsibility (CSR) policy reflects this commitment, ensuring we operate in a way that positively impacts both society and the environment. We truly champion agile working, believing that flexibility and wellbeing empower our people to perform at their best. What s more, we re proud supporters of the Armed Forces community, and we foster an inclusive, innovative workplace where individuals and teams can thrive. What we can offer you In addition to a competitive salary, we also offer a comprehensive benefits package that includes: - Annual bonus scheme - Agile/remote working arrangements - 33 days annual leave (incl. Bank Holidays) - Option to purchase additional annual leave - Regular training and personal development reviews - Investment in professional qualifications and training - Mentoring and coaching programmes - Inclusive and supportive work environment - Active ED&I networks and initiatives - Electric car scheme - Cycle to work scheme - Access to Perkbox (providing over 9,000 perks and benefits) - EAP - a confidential 24/7 service - Employee Referral Bonus (£1,000 following probation) - Payment for Professional Membership - Structured career development and professional accreditation support - Access to high-profile defence and engineering projects - Inclusive, team-oriented culture with a focus on technical excellence What the role involves As our Business Development Manager, you will drive growth by securing new business opportunities and strengthening relationships within the maritime defence sector. Specifically, you will focus on developing new customer relationships across ships, submarines, and wider defence markets while ensuring the retention and expansion of existing accounts through effective account management. Managing the full business development lifecycle, you will oversee everything from lead generation and campaign planning through to solution development, proposal preparation, pitching, negotiation, and closing opportunities successfully. Working closely with the senior leadership team, you will also contribute to shaping our future vision and strategy, identifying and planning new business opportunities across short-, medium-, and long-term horizons to support our ongoing growth. Please note, you will also need to have the following: - Existing right to live and work in the UK - Willingness to undergo a BPSS check prior to site access - Ability to hold, or eligibility to obtain, SC security clearance Webrecruit and Allan Webb Ltd are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you want to join us as a Business Development Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Oct 04, 2025
Full time
Business Development Manager Maritime UK-Based (with regular visits to our company offices and customer sites) Salary of up to £75,000 per annum, depending on experience. This is an excellent opportunity for an experienced business development professional with a maritime defence background to join our forward-thinking organisation. With competitive earning potential supported by a generous bonus scheme, your success will be directly rewarded, giving you the chance to significantly boost your income as you grow the business. What s more, as our Business Development Manager, we ll give you the platform to fast-track your career, opening doors to bigger opportunities, greater responsibility, and the chance to make your mark as we continue to expand. What we re looking for - Previous experience in a similar business development role within the maritime defence industry - Proven success in developing, managing, and winning bids and proposals - Experience working with senior stakeholders and contributing to business growth strategies - A track record of building and managing strong client relationships within defence - Excellent communication skills - Willingness to travel within the UK and internationally as required - A bachelor s degree or equivalent, ideally in engineering or a related discipline Other organisations may call this role Sales Manager, Account Manager, Client Relationship Manager, Key Account Manager, Sales and Business Development Executive, Account Development Manager, Client Engagement Manager, BDM, Customer Relationship Manager, or Sales Development Manager. A bit about us At Allan Webb Ltd, we are a leading engineering consultancy with over 60 years of experience delivering asset optimisation services to clients across the defence, government, energy, pharmaceutical, and aerospace sectors, both in the UK and internationally. We re committed to conducting all our activities ethically, with a strong focus on human rights, sustainability, and social responsibility. Our Corporate Social Responsibility (CSR) policy reflects this commitment, ensuring we operate in a way that positively impacts both society and the environment. We truly champion agile working, believing that flexibility and wellbeing empower our people to perform at their best. What s more, we re proud supporters of the Armed Forces community, and we foster an inclusive, innovative workplace where individuals and teams can thrive. What we can offer you In addition to a competitive salary, we also offer a comprehensive benefits package that includes: - Annual bonus scheme - Agile/remote working arrangements - 33 days annual leave (incl. Bank Holidays) - Option to purchase additional annual leave - Regular training and personal development reviews - Investment in professional qualifications and training - Mentoring and coaching programmes - Inclusive and supportive work environment - Active ED&I networks and initiatives - Electric car scheme - Cycle to work scheme - Access to Perkbox (providing over 9,000 perks and benefits) - EAP - a confidential 24/7 service - Employee Referral Bonus (£1,000 following probation) - Payment for Professional Membership - Structured career development and professional accreditation support - Access to high-profile defence and engineering projects - Inclusive, team-oriented culture with a focus on technical excellence What the role involves As our Business Development Manager, you will drive growth by securing new business opportunities and strengthening relationships within the maritime defence sector. Specifically, you will focus on developing new customer relationships across ships, submarines, and wider defence markets while ensuring the retention and expansion of existing accounts through effective account management. Managing the full business development lifecycle, you will oversee everything from lead generation and campaign planning through to solution development, proposal preparation, pitching, negotiation, and closing opportunities successfully. Working closely with the senior leadership team, you will also contribute to shaping our future vision and strategy, identifying and planning new business opportunities across short-, medium-, and long-term horizons to support our ongoing growth. Please note, you will also need to have the following: - Existing right to live and work in the UK - Willingness to undergo a BPSS check prior to site access - Ability to hold, or eligibility to obtain, SC security clearance Webrecruit and Allan Webb Ltd are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you want to join us as a Business Development Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Corporate Tax Manager We're working with one of the largest UK payroll providers and leading firm of Accountants and Business Advisers operating across the UK, Ireland and the Nordics. They are expanding and require a talented individual within their Senior Tax Advisory team. To note, our client is very open to negotiations dependent on experience. They often have room to accommodate more senior employees so please still enquire. Manchester Up to £85,000 per annum Permanent Full-Time (37.5 hours per week) Hybrid but this role requires presence at the Manchester office Are you a Corporate Tax expert looking to take the next step in your career - seeking a clearly defined route to Partner? Role: We are seeking an experienced Corporate Tax Manager to join a growing team in Manchester. As a key member of the North West tax team, you'll be responsible for managing a diverse portfolio of corporate tax clients, overseeing compliance, supporting with advisory projects, and mentoring junior team members. Key Responsibilities: Client Portfolio Management - Own and oversee a portfolio of corporate tax clients across a variety of sectors. Manage and deliver high-quality tax compliance services, including reviewing corporation tax returns, computations, and associated filings. Monitor workflow and ensure compliance deadlines are met. Tax Advisory & Planning - Support the delivery of bespoke tax advisory projects, including restructuring, acquisitions/disposals, R&D tax relief, capital allowances, and international tax issues. Research complex technical areas of tax legislation and present practical solutions to clients. Work directly with partners on strategic tax planning assignments and business development initiatives. Team Leadership & Development - Coach and develop junior members of the tax team, supporting their professional growth and technical development. Play an active role in developing strategy by nurturing talent and fostering a high-performance culture. Assist in internal training sessions and share knowledge across the wider tax and advisory teams. Client Relationship Building - Build long-lasting client relationships through effective communication, responsiveness, and a deep understanding of their business needs. Identify opportunities to provide additional services and add value to clients. Requirements: CTA / ACA / ACCA / CA qualified (or equivalent) Proven experience working in a Corporate Tax or Mixed Tax role within a UK accountancy practice Strong technical knowledge of UK corporate tax legislation and HMRC processes Experience of managing a client portfolio and leading on advisory work Excellent communication and interpersonal skills, with the ability to explain complex tax matters in simple terms Strong commercial awareness and ability to identify value-adding opportunities for clients Previous experience leading or mentoring junior staff would be highly beneficial Benefits: This is an opportunity where there is: Clear progression pathways with opportunity to advance to Director/Partner level A supportive and collaborative culture where your voice is heard Access to a diverse and interesting client base across sectors Flexible working culture with genuine investment in work/life balance A modern, ambitious firm with strong regional presence and national backing As well as: Pension Scheme - Secure your future with a comprehensive pension plan. 33 Days Annual Leave - Achieve a healthy work-life balance with generous holiday entitlement. Life Assurance (4x Salary) - Supporting you and your family. Employee Referral Bonus - Be rewarded for bringing talent to the team. Employee Benefits Portal - Access to cashback and discounts on everyday purchases. Learning & Development Opportunities - Continuous support for professional and personal growth. Career Coaching - Ongoing career support and development. Birthday Day Off - Enjoy a day off on your special day. Enhanced Parental & Family Leave - Supporting you through life's important moments. Social Events - A chance to connect and unwind with colleagues. This is a fantastic opportunity for an ambitious Corporate Tax Manager to further their career in a supportive and professional environment, where ambition is nurtured, and success is celebrated. If you are looking to take the next step in your journey, apply now to join a dynamic and growing team! If you're interested and want to chat more, please call Hannah Kirk on (phone number removed) (op2) or apply for consideration. Please note, Safer Hand Solutions are acting as an employment agency on behalf of a client and by applying you agree to register with us and for us to hold your details on file. Due to the volume of applications, we may only contact applicants directly who have been successfully shortlisted but may also contact you in regards to any other suitable vacancies.
Oct 03, 2025
Full time
Corporate Tax Manager We're working with one of the largest UK payroll providers and leading firm of Accountants and Business Advisers operating across the UK, Ireland and the Nordics. They are expanding and require a talented individual within their Senior Tax Advisory team. To note, our client is very open to negotiations dependent on experience. They often have room to accommodate more senior employees so please still enquire. Manchester Up to £85,000 per annum Permanent Full-Time (37.5 hours per week) Hybrid but this role requires presence at the Manchester office Are you a Corporate Tax expert looking to take the next step in your career - seeking a clearly defined route to Partner? Role: We are seeking an experienced Corporate Tax Manager to join a growing team in Manchester. As a key member of the North West tax team, you'll be responsible for managing a diverse portfolio of corporate tax clients, overseeing compliance, supporting with advisory projects, and mentoring junior team members. Key Responsibilities: Client Portfolio Management - Own and oversee a portfolio of corporate tax clients across a variety of sectors. Manage and deliver high-quality tax compliance services, including reviewing corporation tax returns, computations, and associated filings. Monitor workflow and ensure compliance deadlines are met. Tax Advisory & Planning - Support the delivery of bespoke tax advisory projects, including restructuring, acquisitions/disposals, R&D tax relief, capital allowances, and international tax issues. Research complex technical areas of tax legislation and present practical solutions to clients. Work directly with partners on strategic tax planning assignments and business development initiatives. Team Leadership & Development - Coach and develop junior members of the tax team, supporting their professional growth and technical development. Play an active role in developing strategy by nurturing talent and fostering a high-performance culture. Assist in internal training sessions and share knowledge across the wider tax and advisory teams. Client Relationship Building - Build long-lasting client relationships through effective communication, responsiveness, and a deep understanding of their business needs. Identify opportunities to provide additional services and add value to clients. Requirements: CTA / ACA / ACCA / CA qualified (or equivalent) Proven experience working in a Corporate Tax or Mixed Tax role within a UK accountancy practice Strong technical knowledge of UK corporate tax legislation and HMRC processes Experience of managing a client portfolio and leading on advisory work Excellent communication and interpersonal skills, with the ability to explain complex tax matters in simple terms Strong commercial awareness and ability to identify value-adding opportunities for clients Previous experience leading or mentoring junior staff would be highly beneficial Benefits: This is an opportunity where there is: Clear progression pathways with opportunity to advance to Director/Partner level A supportive and collaborative culture where your voice is heard Access to a diverse and interesting client base across sectors Flexible working culture with genuine investment in work/life balance A modern, ambitious firm with strong regional presence and national backing As well as: Pension Scheme - Secure your future with a comprehensive pension plan. 33 Days Annual Leave - Achieve a healthy work-life balance with generous holiday entitlement. Life Assurance (4x Salary) - Supporting you and your family. Employee Referral Bonus - Be rewarded for bringing talent to the team. Employee Benefits Portal - Access to cashback and discounts on everyday purchases. Learning & Development Opportunities - Continuous support for professional and personal growth. Career Coaching - Ongoing career support and development. Birthday Day Off - Enjoy a day off on your special day. Enhanced Parental & Family Leave - Supporting you through life's important moments. Social Events - A chance to connect and unwind with colleagues. This is a fantastic opportunity for an ambitious Corporate Tax Manager to further their career in a supportive and professional environment, where ambition is nurtured, and success is celebrated. If you are looking to take the next step in your journey, apply now to join a dynamic and growing team! If you're interested and want to chat more, please call Hannah Kirk on (phone number removed) (op2) or apply for consideration. Please note, Safer Hand Solutions are acting as an employment agency on behalf of a client and by applying you agree to register with us and for us to hold your details on file. Due to the volume of applications, we may only contact applicants directly who have been successfully shortlisted but may also contact you in regards to any other suitable vacancies.
Are you ready to take the next step in your tax career? If you're feeling undervalued where you are, or craving more variety and responsibility, this Corporate Tax Assistant Manager role could be the move that changes everything. In the Corporate Tax Assistant Manager role, you'll get the chance to work with a broad mix of clients, enjoy exposure to advisory projects, and play a pivotal part in shaping and mentoring junior team members. This isn't just about compliance work (although you'll still be trusted with that) - it's a role where your expertise and ideas will be valued. You'll be joining a supportive, people-focused firm that recognises talent and offers a clear path for progression. The atmosphere is collaborative, the workload varied, and you'll benefit from a flexible hybrid working model that respects your life outside of the office too. If you're CTA or ATT qualified and looking for a role where you'll be more than just a number, Nottingham is calling. Role Overview: Manage a portfolio of corporate tax clients, ensuring deadlines are met. Deliver compliance services while gaining exposure to advisory work. Review computations and work prepared by colleagues. Support and mentor junior team members to develop their skills. Liaise directly with clients, HMRC, and senior colleagues. Contribute to tax planning projects and technical research. The Ideal Candidate: CTA qualified with at least 3 years' post-qualification experience. Solid understanding of accounts and corporate tax compliance. Strong communicator with excellent attention to detail. Confident using IT systems and tax-related software. Enjoys working as part of a collaborative and supportive team. What's on Offer: £45,000 - £50,000 salary depending on experience. 33 days holiday (including bank holidays). Hybrid working model (3 days in office, 2 days from home). Private medical insurance for one. Life assurance (4x salary). Enhanced maternity and paternity pay. Season ticket loan and pension scheme. Option to purchase extra days of annual leave. Register your interest by applying today or call Richard Davies or Luke on (phone number removed) to discuss this opportunity further, always in complete confidence. Addington Ball is a specialist finance and accounting recruitment consultancy covering the Midlands and Northern Home counties. We are a member of TEAM and are acting as an Employment Agency in relation to this vacancy. Job ref - ABJ/(phone number removed) - Corporate Tax Assistant Manager.
Oct 01, 2025
Full time
Are you ready to take the next step in your tax career? If you're feeling undervalued where you are, or craving more variety and responsibility, this Corporate Tax Assistant Manager role could be the move that changes everything. In the Corporate Tax Assistant Manager role, you'll get the chance to work with a broad mix of clients, enjoy exposure to advisory projects, and play a pivotal part in shaping and mentoring junior team members. This isn't just about compliance work (although you'll still be trusted with that) - it's a role where your expertise and ideas will be valued. You'll be joining a supportive, people-focused firm that recognises talent and offers a clear path for progression. The atmosphere is collaborative, the workload varied, and you'll benefit from a flexible hybrid working model that respects your life outside of the office too. If you're CTA or ATT qualified and looking for a role where you'll be more than just a number, Nottingham is calling. Role Overview: Manage a portfolio of corporate tax clients, ensuring deadlines are met. Deliver compliance services while gaining exposure to advisory work. Review computations and work prepared by colleagues. Support and mentor junior team members to develop their skills. Liaise directly with clients, HMRC, and senior colleagues. Contribute to tax planning projects and technical research. The Ideal Candidate: CTA qualified with at least 3 years' post-qualification experience. Solid understanding of accounts and corporate tax compliance. Strong communicator with excellent attention to detail. Confident using IT systems and tax-related software. Enjoys working as part of a collaborative and supportive team. What's on Offer: £45,000 - £50,000 salary depending on experience. 33 days holiday (including bank holidays). Hybrid working model (3 days in office, 2 days from home). Private medical insurance for one. Life assurance (4x salary). Enhanced maternity and paternity pay. Season ticket loan and pension scheme. Option to purchase extra days of annual leave. Register your interest by applying today or call Richard Davies or Luke on (phone number removed) to discuss this opportunity further, always in complete confidence. Addington Ball is a specialist finance and accounting recruitment consultancy covering the Midlands and Northern Home counties. We are a member of TEAM and are acting as an Employment Agency in relation to this vacancy. Job ref - ABJ/(phone number removed) - Corporate Tax Assistant Manager.
Part-Qualified or newly Qualified Accountant job in Bury St Edmunds Part-Qualified Assistant or recently qualified Assistant Manager job with a professional services firm based in modern, purpose-built offices near Bury St. EdmundsThis full-time role can be combined with an element of home-working under the firm's agile working policy, subject to the level of prior experience. About the teamThe Business Services team supports small and medium-sized businesses in a variety of sectors and business structures, including limited companies, partnerships, sole traders, not-for-profit organisations/charities, and professional firms. The team provides a mix of services which cover bookkeeping, management accounts, year-end accounts preparation, personal & corporate tax, and other accounting matters.This means the role can offer you exposure to a broad portfolio of work. About the roleThis role provides great opportunities for personal and career development, growth and progression. The role will predominantly involve preparing financial accounts for sole traders, partnerships and limited companies, along with corporation and personal tax compliance. You will liaise directly with clients to clear queries as well as meetings to discuss the financial statements, provide additional advice and guidance as they may require, and generally build relationships as a trusted professional advisor. At Assistant Manager grade, you will also assist with the development of trainees, including reviewing their work and providing feedback. Essential skills and experience: A minimum of 2 years of previous (recent) experience within a UK accountancy practice environment, in a role involving frontline contact with clients is essential.Assistant grade: You should be a minimum of AAT4 qualified and looking to study for the ICAEW/ACCA qualification. Alternatively, you will already be in progress with ICAEW/ACCA study and/or due to qualify in the near future.Assistant Manager grade: you will be recently ICAEW/ACCA qualified and looking to develop your long-term career in a practice environment.A high level of IT proficiency and the ability to use various packages, in particular MS Office (Word, Excel), Xero, Quickbooks and Sage. Prior experience of CCH software would be useful.Previous involvement in accounts preparation work (including management accounts), tax returns for both unincorporated and corporate clients, understanding and experience of personal and corporate tax, preparing VAT returns and bookkeeping work.Excellent communication skills: confident and articulate in dealing with a wide range of clients.Tenacious, thorough and self-motivated attitude with an expert eye for detail, good organisational skills and the ability to identify and deal with potential issues.Competent in dealing with sensitive information and maintaining confidentiality.A proven track record of working to deadlines and effectively handling multiple priorities, with a positive attitude to problem-solving and working in a small team.Must have UK driving licence and own transport to facilitate visits to client sites. Salary and benefits You will be offered an attractive salary and many benefits including; Free parkingFlexible workingEnhanced paternity/maternityHoliday purchaseHealth cash planSick payPensionAnd many more If you are interested in applying for this opportunity, please apply online or contact Cara Whyte at Hays #
Oct 01, 2025
Full time
Part-Qualified or newly Qualified Accountant job in Bury St Edmunds Part-Qualified Assistant or recently qualified Assistant Manager job with a professional services firm based in modern, purpose-built offices near Bury St. EdmundsThis full-time role can be combined with an element of home-working under the firm's agile working policy, subject to the level of prior experience. About the teamThe Business Services team supports small and medium-sized businesses in a variety of sectors and business structures, including limited companies, partnerships, sole traders, not-for-profit organisations/charities, and professional firms. The team provides a mix of services which cover bookkeeping, management accounts, year-end accounts preparation, personal & corporate tax, and other accounting matters.This means the role can offer you exposure to a broad portfolio of work. About the roleThis role provides great opportunities for personal and career development, growth and progression. The role will predominantly involve preparing financial accounts for sole traders, partnerships and limited companies, along with corporation and personal tax compliance. You will liaise directly with clients to clear queries as well as meetings to discuss the financial statements, provide additional advice and guidance as they may require, and generally build relationships as a trusted professional advisor. At Assistant Manager grade, you will also assist with the development of trainees, including reviewing their work and providing feedback. Essential skills and experience: A minimum of 2 years of previous (recent) experience within a UK accountancy practice environment, in a role involving frontline contact with clients is essential.Assistant grade: You should be a minimum of AAT4 qualified and looking to study for the ICAEW/ACCA qualification. Alternatively, you will already be in progress with ICAEW/ACCA study and/or due to qualify in the near future.Assistant Manager grade: you will be recently ICAEW/ACCA qualified and looking to develop your long-term career in a practice environment.A high level of IT proficiency and the ability to use various packages, in particular MS Office (Word, Excel), Xero, Quickbooks and Sage. Prior experience of CCH software would be useful.Previous involvement in accounts preparation work (including management accounts), tax returns for both unincorporated and corporate clients, understanding and experience of personal and corporate tax, preparing VAT returns and bookkeeping work.Excellent communication skills: confident and articulate in dealing with a wide range of clients.Tenacious, thorough and self-motivated attitude with an expert eye for detail, good organisational skills and the ability to identify and deal with potential issues.Competent in dealing with sensitive information and maintaining confidentiality.A proven track record of working to deadlines and effectively handling multiple priorities, with a positive attitude to problem-solving and working in a small team.Must have UK driving licence and own transport to facilitate visits to client sites. Salary and benefits You will be offered an attractive salary and many benefits including; Free parkingFlexible workingEnhanced paternity/maternityHoliday purchaseHealth cash planSick payPensionAnd many more If you are interested in applying for this opportunity, please apply online or contact Cara Whyte at Hays #
Salary £38,000 - £40,000 per annum - subject to skills and experience Hours of work 37.5 hours a week over five days Base Hybrid working for the foreseeable future, with attendance in the office two days a week, including one day being a Thursday at our central office: Pears Building, Pond Street, London, NW3 2PP Other office days may be worked from our other sites at: Barnet Hospital, Wellhouse Lane, Barnet, EN5 3DJ Chase Farm Hospital, 127 The Ridgeway, Enfield, EN2 8JL The role The philanthropy manager will report to the senior philanthropy manager. We are seeking a creative and driven philanthropy manager to join our team on a permanent basis. Working alongside members of the wider team, you will help deliver the best possible experience to some of the charity s most committed donors through a mixture of bespoke events, personalised communications, and recognition opportunities across our hospital sites. Specifically, this role will lead the team s efforts in securing four and five-figure gifts and stewarding donors with a gold-standard experience that ensures continued support for the Royal Free Charity. You will play an important role within our philanthropy & capital campaign team, helping to build relationships, and increase income, in a pivotal year for the charity. The role will offer significant scope for development, giving you the opportunity to grow your relationship-building, communication, and project management skills in a supportive, ambitious, and high-performing team. The team Our dynamic fundraising department generated £4.5m through donations in 2023/24, and we are now preparing for an ambitious multi-million-pound campaign in support of a ground-breaking cancer centre on the site of the Royal Free Hospital. We pride ourselves on being a supporter focused and agile function, working at the heart of the charity to deliver impact for patients and staff across our hospitals. Responsible for attracting and retaining donors, and delivering an outstanding supporter experience, the fundraising department comprises two teams which work closely together to achieve our shared objectives: Our philanthropy & campaigns team builds relationships with individual philanthropists, trusts, foundations, corporate organisations and intermediaries, giving or facilitating donations of £10,000 or more to the charity each year. They lead major appeal activity for the charity, currently focused on our forthcoming cancer campaign, and special events to support these activities. Our public fundraising team harnesses the support and energy of individuals and groups, helping them to give back in the way that works for them. This includes committed giving, in memory support, gifts in wills, and fundraising events and challenges. Our database and supporter care colleagues underpin and support the entire department. Organisation The Royal Free Charity stands at the threshold of its most important period of development. Our vision is for everyone served by the Royal Free London NHS Foundation Trust (RFL) to have access to world-leading healthcare, delivered by a thriving workforce, and driven by medical research that has a global impact. We support the 17,000 staff of the RFL and their two million patients across Barnet, Chase Farm, North Mid and Royal Free hospitals and more than 30 NHS services. Through the services we provide, and the programmes and equipment we fund, we make a profound and immediate difference to patients experiences of care. The recruitment process To apply for this post please send your: CV (please include your last employer and dates of employment) Cover letter addressing how you meet the criteria set out in the job description and person specification, Please note, that applications submitted without a cover letter may not be considered for this role. Closing date for application: Monday 29 September 2025, 9 am First stage interview date: Wednesday 15 October 2025 Second stage interview date: Wednesday 22 October 2025 Please kindly note that we may close the job advert before the closing date if we receive a large volume of applications. You must be eligible to work in the UK We are happy to consider any reasonable adjustments that candidates may require during the recruitment process. As an equal opportunities employer, the Royal Free Charity is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Royal Free Charity and act in line with our values of dedication, innovation, partnership, energy and respect. Benefits: Core benefits 25 days of paid holiday, plus three-day office closure rest period between Christmas and New Year, and UK bank holidays. This increases to 30 days leave after five completed years of continuous employment (all leave is pro rata for part time employees). A contributory pension scheme, where we match your 4% contribution towards your pension. If you choose to increase your payments into your pension scheme, we ll match your contribution up to 9%. A sick pay package that offers one month s full pay and one month s half pay in any 12-month period if you ve been with us for less than two years. This rises to two months full pay and two months half pay in any 12-month period after two years of continuous employment. Occupational maternity pay and paternity pay packages that provide more generous support than statutory pay alone. A flexible working policy to support our employees work/life balance. Support for your financial wellbeing As a member of the Royal Free family, you ll be entitled to benefit from: Expert financial advice from our financial partner, the London Credit Union Savings on purchases with the Blue Light Card Our Death in Service benefit Support for your health and wellbeing Subsidised gym, pool and classes at our Rec Club in Hampstead Secure bicycle parking and shower facilities at our Hampstead site Fortnightly guided meditation Free massage therapy from our complementary therapy team Menopause peer support group Employee Assistance Programme offering 24-hour access to free confidential advice and support on work and personal issues.
Sep 27, 2025
Full time
Salary £38,000 - £40,000 per annum - subject to skills and experience Hours of work 37.5 hours a week over five days Base Hybrid working for the foreseeable future, with attendance in the office two days a week, including one day being a Thursday at our central office: Pears Building, Pond Street, London, NW3 2PP Other office days may be worked from our other sites at: Barnet Hospital, Wellhouse Lane, Barnet, EN5 3DJ Chase Farm Hospital, 127 The Ridgeway, Enfield, EN2 8JL The role The philanthropy manager will report to the senior philanthropy manager. We are seeking a creative and driven philanthropy manager to join our team on a permanent basis. Working alongside members of the wider team, you will help deliver the best possible experience to some of the charity s most committed donors through a mixture of bespoke events, personalised communications, and recognition opportunities across our hospital sites. Specifically, this role will lead the team s efforts in securing four and five-figure gifts and stewarding donors with a gold-standard experience that ensures continued support for the Royal Free Charity. You will play an important role within our philanthropy & capital campaign team, helping to build relationships, and increase income, in a pivotal year for the charity. The role will offer significant scope for development, giving you the opportunity to grow your relationship-building, communication, and project management skills in a supportive, ambitious, and high-performing team. The team Our dynamic fundraising department generated £4.5m through donations in 2023/24, and we are now preparing for an ambitious multi-million-pound campaign in support of a ground-breaking cancer centre on the site of the Royal Free Hospital. We pride ourselves on being a supporter focused and agile function, working at the heart of the charity to deliver impact for patients and staff across our hospitals. Responsible for attracting and retaining donors, and delivering an outstanding supporter experience, the fundraising department comprises two teams which work closely together to achieve our shared objectives: Our philanthropy & campaigns team builds relationships with individual philanthropists, trusts, foundations, corporate organisations and intermediaries, giving or facilitating donations of £10,000 or more to the charity each year. They lead major appeal activity for the charity, currently focused on our forthcoming cancer campaign, and special events to support these activities. Our public fundraising team harnesses the support and energy of individuals and groups, helping them to give back in the way that works for them. This includes committed giving, in memory support, gifts in wills, and fundraising events and challenges. Our database and supporter care colleagues underpin and support the entire department. Organisation The Royal Free Charity stands at the threshold of its most important period of development. Our vision is for everyone served by the Royal Free London NHS Foundation Trust (RFL) to have access to world-leading healthcare, delivered by a thriving workforce, and driven by medical research that has a global impact. We support the 17,000 staff of the RFL and their two million patients across Barnet, Chase Farm, North Mid and Royal Free hospitals and more than 30 NHS services. Through the services we provide, and the programmes and equipment we fund, we make a profound and immediate difference to patients experiences of care. The recruitment process To apply for this post please send your: CV (please include your last employer and dates of employment) Cover letter addressing how you meet the criteria set out in the job description and person specification, Please note, that applications submitted without a cover letter may not be considered for this role. Closing date for application: Monday 29 September 2025, 9 am First stage interview date: Wednesday 15 October 2025 Second stage interview date: Wednesday 22 October 2025 Please kindly note that we may close the job advert before the closing date if we receive a large volume of applications. You must be eligible to work in the UK We are happy to consider any reasonable adjustments that candidates may require during the recruitment process. As an equal opportunities employer, the Royal Free Charity is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Royal Free Charity and act in line with our values of dedication, innovation, partnership, energy and respect. Benefits: Core benefits 25 days of paid holiday, plus three-day office closure rest period between Christmas and New Year, and UK bank holidays. This increases to 30 days leave after five completed years of continuous employment (all leave is pro rata for part time employees). A contributory pension scheme, where we match your 4% contribution towards your pension. If you choose to increase your payments into your pension scheme, we ll match your contribution up to 9%. A sick pay package that offers one month s full pay and one month s half pay in any 12-month period if you ve been with us for less than two years. This rises to two months full pay and two months half pay in any 12-month period after two years of continuous employment. Occupational maternity pay and paternity pay packages that provide more generous support than statutory pay alone. A flexible working policy to support our employees work/life balance. Support for your financial wellbeing As a member of the Royal Free family, you ll be entitled to benefit from: Expert financial advice from our financial partner, the London Credit Union Savings on purchases with the Blue Light Card Our Death in Service benefit Support for your health and wellbeing Subsidised gym, pool and classes at our Rec Club in Hampstead Secure bicycle parking and shower facilities at our Hampstead site Fortnightly guided meditation Free massage therapy from our complementary therapy team Menopause peer support group Employee Assistance Programme offering 24-hour access to free confidential advice and support on work and personal issues.
Corporate Tax Senior Manager - Shape Strategy, Lead with Impact Our client , a respected independent accountancy firm, is seeking a Corporate Tax Senior Manager to lead their corporate tax compliance function and deliver high-impact advisory work. This is a rare opportunity to take ownership of a growing team, work directly with business leaders, and shape the future of tax services in a people-first, values-led environment. If you're looking for a role that blends technical challenge, leadership, and strategic influence-without sacrificing work-life balance-this could be your next move. What You'll Be Doing As a key member of the Tax team, you'll lead the corporate tax compliance service, manage a talented team, and deliver a wide range of advisory projects. Your responsibilities will include: Planning and coordinating corporate tax return preparationManaging compliance processes (e.g. ATED, ERS, EMI, EIS)Reviewing tax computations and ensuring technical accuracyLeading advisory projects such as restructuring, share schemes, R&D, and due diligenceCoaching and developing junior staff across tax and audit teamsActing as a key contact for clients, directors, and HMRCDriving continuous improvement in compliance processes What You'll Bring Essential: CTA or ACA qualifiedSignificant experience in corporate tax within a practice environmentStrong technical knowledge and quality review skillsA collaborative, people-focused leadership styleA commitment to continuous learning and developmentAlignment with values such as fairness, opportunity, and personal responsibility Desirable: Experience managing a client portfolioAdvisory experience across a range of taxesWorking knowledge of VAT, PAYE, and personal tax issuesProven track record of mentoring and developing junior staff Why Join Our Client? This is more than a technical role-it's a leadership opportunity in a firm that values relationships, autonomy, and innovation. You'll enjoy:A varied and stimulating workload beyond routine complianceDirect responsibility and client contact from day oneFreedom to propose and implement improvementsA clear path to further progression, including director-level opportunitiesA collaborative, non-hierarchical culture where your voice matters Benefits Include: Flexible working hours and hybrid optionsGenerous holiday allowance + option to purchase moreComprehensive training and development supportRegular team socials and wellbeing initiativesCycle to Work Scheme, EAP, and moreOffice perks like fresh fruit, snacks, and creative extras Ready to Lead the Future of Corporate Tax? Whether you're actively exploring new roles or simply open to the right opportunity, this could be the next step that elevates your career. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or feel free to call Lorna Pilling directly on . If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Please note: All applicants must have Right to Work in the UK as sponsorship for overseas employees cannot be provided for this role. #
Sep 25, 2025
Full time
Corporate Tax Senior Manager - Shape Strategy, Lead with Impact Our client , a respected independent accountancy firm, is seeking a Corporate Tax Senior Manager to lead their corporate tax compliance function and deliver high-impact advisory work. This is a rare opportunity to take ownership of a growing team, work directly with business leaders, and shape the future of tax services in a people-first, values-led environment. If you're looking for a role that blends technical challenge, leadership, and strategic influence-without sacrificing work-life balance-this could be your next move. What You'll Be Doing As a key member of the Tax team, you'll lead the corporate tax compliance service, manage a talented team, and deliver a wide range of advisory projects. Your responsibilities will include: Planning and coordinating corporate tax return preparationManaging compliance processes (e.g. ATED, ERS, EMI, EIS)Reviewing tax computations and ensuring technical accuracyLeading advisory projects such as restructuring, share schemes, R&D, and due diligenceCoaching and developing junior staff across tax and audit teamsActing as a key contact for clients, directors, and HMRCDriving continuous improvement in compliance processes What You'll Bring Essential: CTA or ACA qualifiedSignificant experience in corporate tax within a practice environmentStrong technical knowledge and quality review skillsA collaborative, people-focused leadership styleA commitment to continuous learning and developmentAlignment with values such as fairness, opportunity, and personal responsibility Desirable: Experience managing a client portfolioAdvisory experience across a range of taxesWorking knowledge of VAT, PAYE, and personal tax issuesProven track record of mentoring and developing junior staff Why Join Our Client? This is more than a technical role-it's a leadership opportunity in a firm that values relationships, autonomy, and innovation. You'll enjoy:A varied and stimulating workload beyond routine complianceDirect responsibility and client contact from day oneFreedom to propose and implement improvementsA clear path to further progression, including director-level opportunitiesA collaborative, non-hierarchical culture where your voice matters Benefits Include: Flexible working hours and hybrid optionsGenerous holiday allowance + option to purchase moreComprehensive training and development supportRegular team socials and wellbeing initiativesCycle to Work Scheme, EAP, and moreOffice perks like fresh fruit, snacks, and creative extras Ready to Lead the Future of Corporate Tax? Whether you're actively exploring new roles or simply open to the right opportunity, this could be the next step that elevates your career. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or feel free to call Lorna Pilling directly on . If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Please note: All applicants must have Right to Work in the UK as sponsorship for overseas employees cannot be provided for this role. #
Corporate Tax Manager We're working with one of the largest UK payroll providers and leading firm of Accountants and Business Advisers operating across the UK, Ireland and the Nordics. They are expanding and require a talented individual within their Senior Tax Advisory team. To note, our client is very open to negotiations dependent on experience. They often have room to accommodate more senior employees so please still enquire. Manchester Up to £85,000 per annum Permanent Full-Time (37.5 hours per week) Hybrid but this role requires presence at the Manchester office Are you a Corporate Tax expert looking to take the next step in your career - seeking a clearly defined route to Partner? Role: We are seeking an experienced Corporate Tax Manager to join a growing team in Manchester. As a key member of the North West tax team, you'll be responsible for managing a diverse portfolio of corporate tax clients, overseeing compliance, supporting with advisory projects, and mentoring junior team members. Key Responsibilities: Client Portfolio Management - Own and oversee a portfolio of corporate tax clients across a variety of sectors. Manage and deliver high-quality tax compliance services, including reviewing corporation tax returns, computations, and associated filings. Monitor workflow and ensure compliance deadlines are met. Tax Advisory & Planning - Support the delivery of bespoke tax advisory projects, including restructuring, acquisitions/disposals, R&D tax relief, capital allowances, and international tax issues. Research complex technical areas of tax legislation and present practical solutions to clients. Work directly with partners on strategic tax planning assignments and business development initiatives. Team Leadership & Development - Coach and develop junior members of the tax team, supporting their professional growth and technical development. Play an active role in developing strategy by nurturing talent and fostering a high-performance culture. Assist in internal training sessions and share knowledge across the wider tax and advisory teams. Client Relationship Building - Build long-lasting client relationships through effective communication, responsiveness, and a deep understanding of their business needs. Identify opportunities to provide additional services and add value to clients. Requirements: CTA / ACA / ACCA / CA qualified (or equivalent) Proven experience working in a Corporate Tax or Mixed Tax role within a UK accountancy practice Strong technical knowledge of UK corporate tax legislation and HMRC processes Experience of managing a client portfolio and leading on advisory work Excellent communication and interpersonal skills, with the ability to explain complex tax matters in simple terms Strong commercial awareness and ability to identify value-adding opportunities for clients Previous experience leading or mentoring junior staff would be highly beneficial Benefits: This is an opportunity where there is: Clear progression pathways with opportunity to advance to Director/Partner level A supportive and collaborative culture where your voice is heard Access to a diverse and interesting client base across sectors Flexible working culture with genuine investment in work/life balance A modern, ambitious firm with strong regional presence and national backing As well as: Pension Scheme - Secure your future with a comprehensive pension plan. 33 Days Annual Leave - Achieve a healthy work-life balance with generous holiday entitlement. Life Assurance (4x Salary) - Supporting you and your family. Employee Referral Bonus - Be rewarded for bringing talent to the team. Employee Benefits Portal - Access to cashback and discounts on everyday purchases. Learning & Development Opportunities - Continuous support for professional and personal growth. Career Coaching - Ongoing career support and development. Birthday Day Off - Enjoy a day off on your special day. Enhanced Parental & Family Leave - Supporting you through life's important moments. Social Events - A chance to connect and unwind with colleagues. This is a fantastic opportunity for an ambitious Corporate Tax Manager to further their career in a supportive and professional environment, where ambition is nurtured, and success is celebrated. If you are looking to take the next step in your journey, apply now to join a dynamic and growing team! If you're interested and want to chat more, please call Hannah Kirk on (phone number removed) (op2) or apply for consideration. Please note, Safer Hand Solutions are acting as an employment agency on behalf of a client and by applying you agree to register with us and for us to hold your details on file. Due to the volume of applications, we may only contact applicants directly who have been successfully shortlisted but may also contact you in regards to any other suitable vacancies.
Sep 23, 2025
Full time
Corporate Tax Manager We're working with one of the largest UK payroll providers and leading firm of Accountants and Business Advisers operating across the UK, Ireland and the Nordics. They are expanding and require a talented individual within their Senior Tax Advisory team. To note, our client is very open to negotiations dependent on experience. They often have room to accommodate more senior employees so please still enquire. Manchester Up to £85,000 per annum Permanent Full-Time (37.5 hours per week) Hybrid but this role requires presence at the Manchester office Are you a Corporate Tax expert looking to take the next step in your career - seeking a clearly defined route to Partner? Role: We are seeking an experienced Corporate Tax Manager to join a growing team in Manchester. As a key member of the North West tax team, you'll be responsible for managing a diverse portfolio of corporate tax clients, overseeing compliance, supporting with advisory projects, and mentoring junior team members. Key Responsibilities: Client Portfolio Management - Own and oversee a portfolio of corporate tax clients across a variety of sectors. Manage and deliver high-quality tax compliance services, including reviewing corporation tax returns, computations, and associated filings. Monitor workflow and ensure compliance deadlines are met. Tax Advisory & Planning - Support the delivery of bespoke tax advisory projects, including restructuring, acquisitions/disposals, R&D tax relief, capital allowances, and international tax issues. Research complex technical areas of tax legislation and present practical solutions to clients. Work directly with partners on strategic tax planning assignments and business development initiatives. Team Leadership & Development - Coach and develop junior members of the tax team, supporting their professional growth and technical development. Play an active role in developing strategy by nurturing talent and fostering a high-performance culture. Assist in internal training sessions and share knowledge across the wider tax and advisory teams. Client Relationship Building - Build long-lasting client relationships through effective communication, responsiveness, and a deep understanding of their business needs. Identify opportunities to provide additional services and add value to clients. Requirements: CTA / ACA / ACCA / CA qualified (or equivalent) Proven experience working in a Corporate Tax or Mixed Tax role within a UK accountancy practice Strong technical knowledge of UK corporate tax legislation and HMRC processes Experience of managing a client portfolio and leading on advisory work Excellent communication and interpersonal skills, with the ability to explain complex tax matters in simple terms Strong commercial awareness and ability to identify value-adding opportunities for clients Previous experience leading or mentoring junior staff would be highly beneficial Benefits: This is an opportunity where there is: Clear progression pathways with opportunity to advance to Director/Partner level A supportive and collaborative culture where your voice is heard Access to a diverse and interesting client base across sectors Flexible working culture with genuine investment in work/life balance A modern, ambitious firm with strong regional presence and national backing As well as: Pension Scheme - Secure your future with a comprehensive pension plan. 33 Days Annual Leave - Achieve a healthy work-life balance with generous holiday entitlement. Life Assurance (4x Salary) - Supporting you and your family. Employee Referral Bonus - Be rewarded for bringing talent to the team. Employee Benefits Portal - Access to cashback and discounts on everyday purchases. Learning & Development Opportunities - Continuous support for professional and personal growth. Career Coaching - Ongoing career support and development. Birthday Day Off - Enjoy a day off on your special day. Enhanced Parental & Family Leave - Supporting you through life's important moments. Social Events - A chance to connect and unwind with colleagues. This is a fantastic opportunity for an ambitious Corporate Tax Manager to further their career in a supportive and professional environment, where ambition is nurtured, and success is celebrated. If you are looking to take the next step in your journey, apply now to join a dynamic and growing team! If you're interested and want to chat more, please call Hannah Kirk on (phone number removed) (op2) or apply for consideration. Please note, Safer Hand Solutions are acting as an employment agency on behalf of a client and by applying you agree to register with us and for us to hold your details on file. Due to the volume of applications, we may only contact applicants directly who have been successfully shortlisted but may also contact you in regards to any other suitable vacancies.
