Role: 2nd Line IT Support Engineer Location: Blackburn Salary: £30,000 - £34,500 Are you an experienced IT Support professional with strong networking skills and a passion for delivering exceptional customer service? We're recruiting for a growing Managed Service Provider seeking a 2nd Line IT Support Engineer to join their technical support team. This is an excellent opportunity for someone who enjoys troubleshooting complex issues, supporting a varied client base, and developing their technical expertise across infrastructure, networking, and cloud technologies. A full UK driving licence and access to a vehicle are essential, as occasional travel to customer sites will be required. The Role As a 2nd Line IT Support Engineer, you'll act as a key escalation point for technical issues, supporting a wide range of customers across multiple environments. You'll take ownership of incidents, service requests, and infrastructure-related issues, ensuring they are resolved efficiently and within agreed SLAs. You'll work closely with both internal teams and clients, providing expert technical support while contributing to projects, system improvements, and ongoing service delivery. Key Responsibilities Act as an escalation point for 1st Line Support Engineers Diagnose and resolve complex hardware, software, server, and network issues Manage incidents, service requests, and problems through to resolution Provide onsite and remote support to customers Assist with infrastructure projects and service improvements Support virtualised server environments and cloud-based technologies Create and maintain technical documentation and knowledge base articles Monitor system performance and identify opportunities for optimisation Mentor junior team members and share technical knowledge Maintain excellent customer communication throughout the support lifecycle Essential Skills & Experience Previous experience in a 2nd Line IT Support, Service Desk, or Infrastructure Support role Strong networking knowledge, including: Network troubleshooting Switches, routers, and firewalls Network patching and cable termination TCP/IP, DNS, DHCP, and VLANs Experience supporting Microsoft Windows Server environments Knowledge of Microsoft 365 and Azure technologies Experience with virtualisation technologies such as VMware or Hyper-V Excellent troubleshooting and diagnostic skills Strong customer-facing communication skills Full UK driving licence and own vehicle Desirable Skills Microsoft, CompTIA, Cisco, or other industry certifications Experience within an MSP environment Exposure to cybersecurity solutions and best practices Experience supporting backup and disaster recovery solutions What's On Offer? Salary of £30,000 - £34,500 Ongoing training and professional development Industry certification support Clear progression opportunities Company events and team activities Flexible working arrangements as the role develops Eye care scheme Supportive and collaborative team environment The client is looking to fill this opportunity immediately, so please apply ASAP or feel free to drop me an email with any questions to . com. SER-IN
Jun 28, 2026
Full time
Role: 2nd Line IT Support Engineer Location: Blackburn Salary: £30,000 - £34,500 Are you an experienced IT Support professional with strong networking skills and a passion for delivering exceptional customer service? We're recruiting for a growing Managed Service Provider seeking a 2nd Line IT Support Engineer to join their technical support team. This is an excellent opportunity for someone who enjoys troubleshooting complex issues, supporting a varied client base, and developing their technical expertise across infrastructure, networking, and cloud technologies. A full UK driving licence and access to a vehicle are essential, as occasional travel to customer sites will be required. The Role As a 2nd Line IT Support Engineer, you'll act as a key escalation point for technical issues, supporting a wide range of customers across multiple environments. You'll take ownership of incidents, service requests, and infrastructure-related issues, ensuring they are resolved efficiently and within agreed SLAs. You'll work closely with both internal teams and clients, providing expert technical support while contributing to projects, system improvements, and ongoing service delivery. Key Responsibilities Act as an escalation point for 1st Line Support Engineers Diagnose and resolve complex hardware, software, server, and network issues Manage incidents, service requests, and problems through to resolution Provide onsite and remote support to customers Assist with infrastructure projects and service improvements Support virtualised server environments and cloud-based technologies Create and maintain technical documentation and knowledge base articles Monitor system performance and identify opportunities for optimisation Mentor junior team members and share technical knowledge Maintain excellent customer communication throughout the support lifecycle Essential Skills & Experience Previous experience in a 2nd Line IT Support, Service Desk, or Infrastructure Support role Strong networking knowledge, including: Network troubleshooting Switches, routers, and firewalls Network patching and cable termination TCP/IP, DNS, DHCP, and VLANs Experience supporting Microsoft Windows Server environments Knowledge of Microsoft 365 and Azure technologies Experience with virtualisation technologies such as VMware or Hyper-V Excellent troubleshooting and diagnostic skills Strong customer-facing communication skills Full UK driving licence and own vehicle Desirable Skills Microsoft, CompTIA, Cisco, or other industry certifications Experience within an MSP environment Exposure to cybersecurity solutions and best practices Experience supporting backup and disaster recovery solutions What's On Offer? Salary of £30,000 - £34,500 Ongoing training and professional development Industry certification support Clear progression opportunities Company events and team activities Flexible working arrangements as the role develops Eye care scheme Supportive and collaborative team environment The client is looking to fill this opportunity immediately, so please apply ASAP or feel free to drop me an email with any questions to . com. SER-IN
Senior Infrastructure & Network Systems Engineer Galldris Group Location: Head Office, Enfield, EN3 7FJ An exciting opportunity has arisen for a Senior Infrastructure & Network Systems Engineer to join our Head Office team. The purpose of the role is to secure design and operation of hybrid on-prem and cloud infrastructure. Front-facing technical engineer supporting internal work collogues, management, and remote office. Key Responsibilities Infrastructure & Platforms Linux and Windows Server 2016+ administration Proxmox virtualization Reverse Proxy Web Server Management Application Proxy Gateway Cloud and hybrid server environments Knowledgeable ITIL frameworks, MDM platforms Microsoft & Web Services Microsoft 365 and Exchange (Online / Hybrid) IIS and secure web server hosting Identity integration (Knox, Intune, Azure AD / Entra ID) Storage & Data TrueNAS administration File services (SMB, NFS, iSCSI) Backup and recovery Veeam systems, Identity, Certificates & Policy RADIUS authentication and policy generation PKI and server certificate management Cross-platform identity integration Networking Network design and segmentation Cisco and Ubiquiti hardware VPNs, secure connectivity, and access control Kubernetes & Containers Kubernetes cluster operations Persistent storage integration Certificate-based authentication Cybersecurity Knowledge Zero Trust and defense-in-depth principles Network and identity security, Server and platform hardening Monitoring, logging, and incident response ISO 27001 aligned practices Certifications & Skills CompTIA Network+ Vendor-agnostic networking Linux, Windows, M365, Cloud Customer-facing engineering (CE+) Interested applicants must be eligible to work legally in the UK. Should you feel you have what it takes to be successful in this role, then we would love to hear from you. Employee referral scheme - refer a friend or family member to work for Galldris. Galldris is an Equal Opportunities employer and does not discriminate against any protected characteristic. Please note: We are not using recruitment agencies for this role. In the event of speculative CV submissions, no fees will be applicable.
Jun 28, 2026
Full time
Senior Infrastructure & Network Systems Engineer Galldris Group Location: Head Office, Enfield, EN3 7FJ An exciting opportunity has arisen for a Senior Infrastructure & Network Systems Engineer to join our Head Office team. The purpose of the role is to secure design and operation of hybrid on-prem and cloud infrastructure. Front-facing technical engineer supporting internal work collogues, management, and remote office. Key Responsibilities Infrastructure & Platforms Linux and Windows Server 2016+ administration Proxmox virtualization Reverse Proxy Web Server Management Application Proxy Gateway Cloud and hybrid server environments Knowledgeable ITIL frameworks, MDM platforms Microsoft & Web Services Microsoft 365 and Exchange (Online / Hybrid) IIS and secure web server hosting Identity integration (Knox, Intune, Azure AD / Entra ID) Storage & Data TrueNAS administration File services (SMB, NFS, iSCSI) Backup and recovery Veeam systems, Identity, Certificates & Policy RADIUS authentication and policy generation PKI and server certificate management Cross-platform identity integration Networking Network design and segmentation Cisco and Ubiquiti hardware VPNs, secure connectivity, and access control Kubernetes & Containers Kubernetes cluster operations Persistent storage integration Certificate-based authentication Cybersecurity Knowledge Zero Trust and defense-in-depth principles Network and identity security, Server and platform hardening Monitoring, logging, and incident response ISO 27001 aligned practices Certifications & Skills CompTIA Network+ Vendor-agnostic networking Linux, Windows, M365, Cloud Customer-facing engineering (CE+) Interested applicants must be eligible to work legally in the UK. Should you feel you have what it takes to be successful in this role, then we would love to hear from you. Employee referral scheme - refer a friend or family member to work for Galldris. Galldris is an Equal Opportunities employer and does not discriminate against any protected characteristic. Please note: We are not using recruitment agencies for this role. In the event of speculative CV submissions, no fees will be applicable.
Senior On-site IT Engineer We have an exciting opportunity for a Senior On-site Engineer to join our well-established client, supporting four school sites in Abingdon, Oxfordshire. This role would suit an experienced 2nd Line / Senior IT Technician who enjoys working in the education sector and providing high-quality on-site technical support to schools. Salary: 40,000 Location: Abingdon, Oxfordshire Role type: On-site Travel: A full driving licence and access to a car is required, as travel between school sites will be needed. The successful candidate will also be required to transport IT equipment between sites when needed. MFK Recruitment has successfully recruited 46 IT professionals for this well-established company over the past 5 years, with 32 still with the company. The company is extremely ambitious and is keen to attract people who want to progress and succeed. The vast majority of our candidates have progressed in a short space of time. Senior On-site IT Engineer - Main Responsibilities: Provide high-quality on-site IT support across four school sites, consisting of two primary schools and two secondary schools. Manage incidents and service requests from receipt through to resolution and closure. Provide server, network, desktop and cloud-based technical support. Support IT projects, upgrades, rollouts and site improvements. Senior On-site IT Engineer - Knowledge and Experience Required: Previous experience in a 2nd Line, Senior IT Technician, Field Engineer or On-site Engineer role. Strong experience supporting schools, education environments or multi-site organisations would be highly desirable. Good working knowledge of Microsoft 365, including user accounts, permissions, troubleshooting and administration. Experience with Active Directory, Azure / Microsoft Entra and Intune. Good networking knowledge, including switches, wireless, routers, firewalls and VPNs. Technologies You May Work With: Microsoft 365 Microsoft Azure Microsoft Entra Microsoft Intune Windows 10 / Windows 11 Smoothwall Firewall Cisco Meraki HP Aruba Google Workspace / G Suite Google Classroom Datto RMM Benefits and Highlights: Personalised training platform Skills assessments and personalised progression plans Microsoft and Google training courses Accreditations and exams supported Excellent career progression opportunities Increased holiday allowance with length of service Increased sick pay with length of service Company healthcare available Purchase discounts Social and team-building activities This is an excellent opportunity for a Senior On-site IT Engineer who is looking to join a progressive, people-focused company that invests heavily in training, development and career progression.
Jun 28, 2026
Full time
Senior On-site IT Engineer We have an exciting opportunity for a Senior On-site Engineer to join our well-established client, supporting four school sites in Abingdon, Oxfordshire. This role would suit an experienced 2nd Line / Senior IT Technician who enjoys working in the education sector and providing high-quality on-site technical support to schools. Salary: 40,000 Location: Abingdon, Oxfordshire Role type: On-site Travel: A full driving licence and access to a car is required, as travel between school sites will be needed. The successful candidate will also be required to transport IT equipment between sites when needed. MFK Recruitment has successfully recruited 46 IT professionals for this well-established company over the past 5 years, with 32 still with the company. The company is extremely ambitious and is keen to attract people who want to progress and succeed. The vast majority of our candidates have progressed in a short space of time. Senior On-site IT Engineer - Main Responsibilities: Provide high-quality on-site IT support across four school sites, consisting of two primary schools and two secondary schools. Manage incidents and service requests from receipt through to resolution and closure. Provide server, network, desktop and cloud-based technical support. Support IT projects, upgrades, rollouts and site improvements. Senior On-site IT Engineer - Knowledge and Experience Required: Previous experience in a 2nd Line, Senior IT Technician, Field Engineer or On-site Engineer role. Strong experience supporting schools, education environments or multi-site organisations would be highly desirable. Good working knowledge of Microsoft 365, including user accounts, permissions, troubleshooting and administration. Experience with Active Directory, Azure / Microsoft Entra and Intune. Good networking knowledge, including switches, wireless, routers, firewalls and VPNs. Technologies You May Work With: Microsoft 365 Microsoft Azure Microsoft Entra Microsoft Intune Windows 10 / Windows 11 Smoothwall Firewall Cisco Meraki HP Aruba Google Workspace / G Suite Google Classroom Datto RMM Benefits and Highlights: Personalised training platform Skills assessments and personalised progression plans Microsoft and Google training courses Accreditations and exams supported Excellent career progression opportunities Increased holiday allowance with length of service Increased sick pay with length of service Company healthcare available Purchase discounts Social and team-building activities This is an excellent opportunity for a Senior On-site IT Engineer who is looking to join a progressive, people-focused company that invests heavily in training, development and career progression.
Cloud Infrastructure Engineer 6-month contract Warwick My Customer is looking for a Platform / Infrastructure Engineer to take ownership of a hybrid technology estate spanning cloud and on-premise environments. This role combines hands-on operational support with technical leadership, driving platform improvements, modernisation initiatives, and ensuring a secure, stable, and scalable infrastructure. Key Skills from the Cloud Infrastructure Engineer: Hybrid Platform Operations : Proven experience managing and supporting production environments across both cloud and on-premise infrastructure. Cloud Platforms & Services : Hands-on experience with major cloud providers (e.g., Azure, AWS, or GCP). Exposure to decommissioning landing Zones. On-Premise Infrastructure Strong background in Windows Server environments and core services such as Active Directory, DNS, and DHCP. Experience with virtualisation technologies such as VMware vSphere/ESXi or Microsoft Hyper-V. Operational Support & Incident Management Governance & Cost Management - Azure Understanding of governance frameworks, cost optimisation strategies, and usage monitoring across cloud and hybrid platforms. Experience with Infrastructure as a code would be beneficial Key Responsibilities from the Cloud Infrastructure Engineer: Manage day-to-day operations of hybrid cloud and on-prem environments, ensuring performance and reliability. Drive cloud modernisation, including migration from legacy Azure environments. Administer and optimise cloud platforms (accounts, networking, identity, security, services). Support on-prem infrastructure, including Windows Server, core services, virtualisation, and connectivity. Act as an escalation point for incidents, leading troubleshooting and root cause analysis. Apply security best practices using automation and Infrastructure as Code. Implement and improve governance, cost control, and compliance standards. Promote best practices in monitoring, backup, resilience, and disaster recovery. Collaborate with architecture and security teams to align with organisational standards. Maintain documentation, procedures, and platform standards. Resolve complex hybrid infrastructure and connectivity issues with cross-team support. The Cloud Infrastructure Engineer is required to work on a basis hybrid in Warwick. Apply now to speak with VIQU IT in confidence. Or reach out to Connor Smal via the VIQU IT website. Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment.
Jun 28, 2026
Contractor
Cloud Infrastructure Engineer 6-month contract Warwick My Customer is looking for a Platform / Infrastructure Engineer to take ownership of a hybrid technology estate spanning cloud and on-premise environments. This role combines hands-on operational support with technical leadership, driving platform improvements, modernisation initiatives, and ensuring a secure, stable, and scalable infrastructure. Key Skills from the Cloud Infrastructure Engineer: Hybrid Platform Operations : Proven experience managing and supporting production environments across both cloud and on-premise infrastructure. Cloud Platforms & Services : Hands-on experience with major cloud providers (e.g., Azure, AWS, or GCP). Exposure to decommissioning landing Zones. On-Premise Infrastructure Strong background in Windows Server environments and core services such as Active Directory, DNS, and DHCP. Experience with virtualisation technologies such as VMware vSphere/ESXi or Microsoft Hyper-V. Operational Support & Incident Management Governance & Cost Management - Azure Understanding of governance frameworks, cost optimisation strategies, and usage monitoring across cloud and hybrid platforms. Experience with Infrastructure as a code would be beneficial Key Responsibilities from the Cloud Infrastructure Engineer: Manage day-to-day operations of hybrid cloud and on-prem environments, ensuring performance and reliability. Drive cloud modernisation, including migration from legacy Azure environments. Administer and optimise cloud platforms (accounts, networking, identity, security, services). Support on-prem infrastructure, including Windows Server, core services, virtualisation, and connectivity. Act as an escalation point for incidents, leading troubleshooting and root cause analysis. Apply security best practices using automation and Infrastructure as Code. Implement and improve governance, cost control, and compliance standards. Promote best practices in monitoring, backup, resilience, and disaster recovery. Collaborate with architecture and security teams to align with organisational standards. Maintain documentation, procedures, and platform standards. Resolve complex hybrid infrastructure and connectivity issues with cross-team support. The Cloud Infrastructure Engineer is required to work on a basis hybrid in Warwick. Apply now to speak with VIQU IT in confidence. Or reach out to Connor Smal via the VIQU IT website. Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment.
CBSbutler Holdings Limited trading as CBSbutler
Basingstoke, Hampshire
Infrastructure Tester x2 Location: Hampshire (Onsite) Duration: 18 Months Clearance: D V Clearance required (Active) Rate: 450 - 550 a day per day - Outside IR35 We are seeking an experienced DV Cleared Infrastructure Tester to join a major secure government programme based on-site in Basingstoke. This is a hands-on testing role focused on validating and assuring complex Zero Trust Infrastructure environments supporting mission-critical services. Working within a highly secure delivery team, you will be responsible for planning, executing and reporting infrastructure testing activities across a range of technologies, ensuring solutions are robust, secure and fit for operational deployment. Key Responsibilities Design and execute infrastructure test plans, test cases and test scripts. Validate Zero Trust architecture components and supporting infrastructure. Perform end-to-end testing across servers, networks, security controls and integrations. Verify deployments, configurations and environment readiness. Identify, document and track defects through to resolution. Support system integration, functional, non-functional and operational testing activities. Work closely with engineers, architects, security specialists and delivery teams. Produce clear test evidence, reports and assurance documentation. Contribute to continuous improvement of testing processes and quality standards. Essential Skills & Experience Active UK DV Clearance. Strong hands-on infrastructure testing experience within secure environments. Experience testing complex enterprise infrastructure solutions. Knowledge of Zero Trust principles and security architectures. Understanding of Windows and Linux server environments. Experience testing network infrastructure, authentication services and security controls. Familiarity with virtualised and cloud-based environments. Strong defect management and test reporting skills. Excellent stakeholder communication and documentation abilities. If you'd like to discuss this Infrastructure Tester role in more detail, please send your updated CV to (url removed) and I will get in touch.
Jun 28, 2026
Contractor
Infrastructure Tester x2 Location: Hampshire (Onsite) Duration: 18 Months Clearance: D V Clearance required (Active) Rate: 450 - 550 a day per day - Outside IR35 We are seeking an experienced DV Cleared Infrastructure Tester to join a major secure government programme based on-site in Basingstoke. This is a hands-on testing role focused on validating and assuring complex Zero Trust Infrastructure environments supporting mission-critical services. Working within a highly secure delivery team, you will be responsible for planning, executing and reporting infrastructure testing activities across a range of technologies, ensuring solutions are robust, secure and fit for operational deployment. Key Responsibilities Design and execute infrastructure test plans, test cases and test scripts. Validate Zero Trust architecture components and supporting infrastructure. Perform end-to-end testing across servers, networks, security controls and integrations. Verify deployments, configurations and environment readiness. Identify, document and track defects through to resolution. Support system integration, functional, non-functional and operational testing activities. Work closely with engineers, architects, security specialists and delivery teams. Produce clear test evidence, reports and assurance documentation. Contribute to continuous improvement of testing processes and quality standards. Essential Skills & Experience Active UK DV Clearance. Strong hands-on infrastructure testing experience within secure environments. Experience testing complex enterprise infrastructure solutions. Knowledge of Zero Trust principles and security architectures. Understanding of Windows and Linux server environments. Experience testing network infrastructure, authentication services and security controls. Familiarity with virtualised and cloud-based environments. Strong defect management and test reporting skills. Excellent stakeholder communication and documentation abilities. If you'd like to discuss this Infrastructure Tester role in more detail, please send your updated CV to (url removed) and I will get in touch.
CBSbutler Holdings Limited trading as CBSbutler
Basingstoke, Hampshire
Infrastructure Tester x2 Location: Hampshire (Onsite) Duration: 18 Months Clearance: D V Clearance required (Active) Rate: 450 - 550 a day per day - Outside IR35 We are seeking an experienced DV Cleared Infrastructure Tester to join a major secure government programme based on-site in Basingstoke. This is a hands-on testing role focused on validating and assuring complex Zero Trust Infrastructure environments supporting mission-critical services. Working within a highly secure delivery team, you will be responsible for planning, executing and reporting infrastructure testing activities across a range of technologies, ensuring solutions are robust, secure and fit for operational deployment. Key Responsibilities Design and execute infrastructure test plans, test cases and test scripts. Validate Zero Trust architecture components and supporting infrastructure. Perform end-to-end testing across servers, networks, security controls and integrations. Verify deployments, configurations and environment readiness. Identify, document and track defects through to resolution. Support system integration, functional, non-functional and operational testing activities. Work closely with engineers, architects, security specialists and delivery teams. Produce clear test evidence, reports and assurance documentation. Contribute to continuous improvement of testing processes and quality standards. Essential Skills & Experience Active UK DV Clearance. Strong hands-on infrastructure testing experience within secure environments. Experience testing complex enterprise infrastructure solutions. Knowledge of Zero Trust principles and security architectures. Understanding of Windows and Linux server environments. Experience testing network infrastructure, authentication services and security controls. Familiarity with virtualised and cloud-based environments. Strong defect management and test reporting skills. Excellent stakeholder communication and documentation abilities. If you'd like to discuss this Infrastructure Tester role in more detail, please send your updated CV to (url removed) and I will get in touch.
Jun 28, 2026
Contractor
Infrastructure Tester x2 Location: Hampshire (Onsite) Duration: 18 Months Clearance: D V Clearance required (Active) Rate: 450 - 550 a day per day - Outside IR35 We are seeking an experienced DV Cleared Infrastructure Tester to join a major secure government programme based on-site in Basingstoke. This is a hands-on testing role focused on validating and assuring complex Zero Trust Infrastructure environments supporting mission-critical services. Working within a highly secure delivery team, you will be responsible for planning, executing and reporting infrastructure testing activities across a range of technologies, ensuring solutions are robust, secure and fit for operational deployment. Key Responsibilities Design and execute infrastructure test plans, test cases and test scripts. Validate Zero Trust architecture components and supporting infrastructure. Perform end-to-end testing across servers, networks, security controls and integrations. Verify deployments, configurations and environment readiness. Identify, document and track defects through to resolution. Support system integration, functional, non-functional and operational testing activities. Work closely with engineers, architects, security specialists and delivery teams. Produce clear test evidence, reports and assurance documentation. Contribute to continuous improvement of testing processes and quality standards. Essential Skills & Experience Active UK DV Clearance. Strong hands-on infrastructure testing experience within secure environments. Experience testing complex enterprise infrastructure solutions. Knowledge of Zero Trust principles and security architectures. Understanding of Windows and Linux server environments. Experience testing network infrastructure, authentication services and security controls. Familiarity with virtualised and cloud-based environments. Strong defect management and test reporting skills. Excellent stakeholder communication and documentation abilities. If you'd like to discuss this Infrastructure Tester role in more detail, please send your updated CV to (url removed) and I will get in touch.
Bristow Holland is recruiting for a 2nd Line IT Support Engineer to join a growing and well-established business based in Harwich. This is an excellent opportunity for an experienced IT Support professional looking to take the next step in their career. You'll play a key role in supporting the company's IT infrastructure, troubleshooting technical issues, and ensuring users receive a high level of support across a range of technologies. Key Responsibilities Provide 2nd line support for hardware, software, and network issues Troubleshoot and resolve escalated IT support tickets Support Microsoft 365 environments including Exchange, Teams, and SharePoint Assist with the administration of Windows Server and Active Directory Manage user accounts, permissions, and security policies Support desktop, laptop, mobile device, and printer deployments Work closely with 1st and 3rd line teams to resolve complex issues Assist with IT projects, upgrades, and system improvements Maintain accurate documentation and support records Skills & Experience Required Previous experience in a 2nd Line IT Support role Strong knowledge of Microsoft 365 Experience supporting Windows 10/11 environments Active Directory and Group Policy experience Good understanding of networking fundamentals including DNS, DHCP, and TCP/IP Strong troubleshooting and problem-solving skills Excellent communication and customer service skills What's on Offer? Salary between 32,000 - 38,000 Opportunity to work with a wide range of technologies Career progression and development opportunities Supportive and collaborative team environment Growing organisation with exciting projects planned
Jun 28, 2026
Full time
Bristow Holland is recruiting for a 2nd Line IT Support Engineer to join a growing and well-established business based in Harwich. This is an excellent opportunity for an experienced IT Support professional looking to take the next step in their career. You'll play a key role in supporting the company's IT infrastructure, troubleshooting technical issues, and ensuring users receive a high level of support across a range of technologies. Key Responsibilities Provide 2nd line support for hardware, software, and network issues Troubleshoot and resolve escalated IT support tickets Support Microsoft 365 environments including Exchange, Teams, and SharePoint Assist with the administration of Windows Server and Active Directory Manage user accounts, permissions, and security policies Support desktop, laptop, mobile device, and printer deployments Work closely with 1st and 3rd line teams to resolve complex issues Assist with IT projects, upgrades, and system improvements Maintain accurate documentation and support records Skills & Experience Required Previous experience in a 2nd Line IT Support role Strong knowledge of Microsoft 365 Experience supporting Windows 10/11 environments Active Directory and Group Policy experience Good understanding of networking fundamentals including DNS, DHCP, and TCP/IP Strong troubleshooting and problem-solving skills Excellent communication and customer service skills What's on Offer? Salary between 32,000 - 38,000 Opportunity to work with a wide range of technologies Career progression and development opportunities Supportive and collaborative team environment Growing organisation with exciting projects planned
If you are in infrastructure support and want more of your week spent building, migrating and improving systems rather than only reacting to tickets, this role is worth a look. This is a Project Engineer role with a growing specialist cloud and managed services provider that delivers hosted IT environments for accountancy firms. Project Engineer Redhill, Surrey £45,000 - £55,000 Hybrid working, 3 days per week in the office The business is established, growing and well known in its niche. It provides full hosted IT platforms for customers, including hosted desktops, Microsoft 365, servers, line-of-business applications, storage, backup, networking and VPN connectivity. They are now building a dedicated projects function, creating a good opportunity for someone from a strong 2nd / 3rd line, infrastructure or MSP background who wants to move further into project delivery.The role You will work on customer infrastructure projects across hosted desktop, Microsoft 365 and managed cloud environments.The work will include new customer onboarding, migrations onto the hosted platform, existing customer refresh projects, infrastructure upgrades and wider service improvements. There is also a significant data centre consolidation programme underway, so the role offers more variety than standard support or repetitive onboarding.You will be involved in: Building and preparing customer environments across Windows Server, Microsoft 365, Active Directory and hosted desktop platforms Supporting customer onboarding and migration projects Migrating users, data, applications, profiles and Microsoft 365 services Working with technologies such as Citrix, Microsoft RDS, VMware, Hyper-V, firewalls and VPNs Supporting infrastructure refreshes, operating system upgrades and service improvements Producing clear project notes, handover documents and technical records Improving repeatable checklists, templates and processes What you will needYou should have good practical experience with: Windows Server Active Directory and Group Policy Microsoft 365 administration Networking fundamentals Firewalls, VPNs or site-to-site connectivity Customer-facing technical support or infrastructure delivery Clear documentation and handover notes Useful additional experience would include Citrix or Microsoft RDS, VMware or Hyper-V, backup and disaster recovery, SQL Server, hosted infrastructure or MSP environments. You do not need to be an expert in every area. The role would suit either an existing Project Engineer or someone from a strong 2nd / 3rd line infrastructure background who enjoys building, migrating and improving systems.Why apply? You will be joining a growing specialist MSP at the point where its projects function is being built properly. You will work on varied customer environments, customer migrations, Microsoft 365 work, hosted desktop platforms, infrastructure refreshes and wider cloud projects. It is a smaller business, so you will have visibility, variety and the chance to make a meaningful impact.The company is also beginning to use AI sensibly to improve technical and project workflows, while keeping a practical, customer-focused approach.Package Salary of £45,000 Hybrid working, 3 days per week in the Redhill office 22 days annual leave, rising to 25 with service Bank holidays 5% performance-based bonus Company phone and laptop In-house and external training opportunities Regular team social events Apply now or contact Ruby Calver at Spectrum IT Recruitment to find out more. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Jun 28, 2026
Full time
If you are in infrastructure support and want more of your week spent building, migrating and improving systems rather than only reacting to tickets, this role is worth a look. This is a Project Engineer role with a growing specialist cloud and managed services provider that delivers hosted IT environments for accountancy firms. Project Engineer Redhill, Surrey £45,000 - £55,000 Hybrid working, 3 days per week in the office The business is established, growing and well known in its niche. It provides full hosted IT platforms for customers, including hosted desktops, Microsoft 365, servers, line-of-business applications, storage, backup, networking and VPN connectivity. They are now building a dedicated projects function, creating a good opportunity for someone from a strong 2nd / 3rd line, infrastructure or MSP background who wants to move further into project delivery.The role You will work on customer infrastructure projects across hosted desktop, Microsoft 365 and managed cloud environments.The work will include new customer onboarding, migrations onto the hosted platform, existing customer refresh projects, infrastructure upgrades and wider service improvements. There is also a significant data centre consolidation programme underway, so the role offers more variety than standard support or repetitive onboarding.You will be involved in: Building and preparing customer environments across Windows Server, Microsoft 365, Active Directory and hosted desktop platforms Supporting customer onboarding and migration projects Migrating users, data, applications, profiles and Microsoft 365 services Working with technologies such as Citrix, Microsoft RDS, VMware, Hyper-V, firewalls and VPNs Supporting infrastructure refreshes, operating system upgrades and service improvements Producing clear project notes, handover documents and technical records Improving repeatable checklists, templates and processes What you will needYou should have good practical experience with: Windows Server Active Directory and Group Policy Microsoft 365 administration Networking fundamentals Firewalls, VPNs or site-to-site connectivity Customer-facing technical support or infrastructure delivery Clear documentation and handover notes Useful additional experience would include Citrix or Microsoft RDS, VMware or Hyper-V, backup and disaster recovery, SQL Server, hosted infrastructure or MSP environments. You do not need to be an expert in every area. The role would suit either an existing Project Engineer or someone from a strong 2nd / 3rd line infrastructure background who enjoys building, migrating and improving systems.Why apply? You will be joining a growing specialist MSP at the point where its projects function is being built properly. You will work on varied customer environments, customer migrations, Microsoft 365 work, hosted desktop platforms, infrastructure refreshes and wider cloud projects. It is a smaller business, so you will have visibility, variety and the chance to make a meaningful impact.The company is also beginning to use AI sensibly to improve technical and project workflows, while keeping a practical, customer-focused approach.Package Salary of £45,000 Hybrid working, 3 days per week in the Redhill office 22 days annual leave, rising to 25 with service Bank holidays 5% performance-based bonus Company phone and laptop In-house and external training opportunities Regular team social events Apply now or contact Ruby Calver at Spectrum IT Recruitment to find out more. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Principal Infrastructure Engineer- Cheltenham-Permanent (flexible work patterns available) - Up to 80,000 About the Opportunity This is an exciting opportunity for an experienced Principal Systems Administrator to play a key role in the design, delivery, and support of critical enterprise infrastructure within a highly secure and technically complex environment. Working as part of a skilled infrastructure team, you will provide technical leadership, contribute to strategic projects, and ensure the reliability, security, and performance of core business systems. This role offers the chance to work with a broad range of technologies while influencing technical direction and supporting business-critical services. Key Responsibilities Provide technical leadership and subject matter expertise across infrastructure and systems administration functions. Design, implement, administer, and support enterprise systems and platforms. Lead and contribute to complex infrastructure projects and service improvements. Troubleshoot and resolve advanced technical issues across multiple technology domains. Support the delivery of highly available services, including participation in an on-call rota and out-of-hours change activities. Collaborate with internal teams and third-party vendors to maintain and enhance critical applications and infrastructure. Contribute to service planning, operational excellence, and continuous improvement initiatives. Ensure compliance with established operational procedures, security requirements, and industry standards, including ISO20000 and ISO27001. Provide guidance and mentoring to other technical team members where required. Required Skills and Experience You will have a strong technical background across several of the following areas: VMware vSphere 8.0 or later Windows Server 2019/2022 administration Microsoft Exchange and Microsoft 365 Active Directory and Federated Trusts Citrix XenApp, XenDesktop, and NetScaler Fibre Channel storage technologies, including Dell NetApp solutions Amazon Web Services (AWS) and/or Microsoft Azure SQL Server administration and database concepts (SQL Server 2019) Public Key Infrastructure (PKI) and Certificate Authority administration Linux system administration Ansible automation Enterprise networking fundamentals including TCP/IP, DNS, DHCP, and MPLS What's on Offer Flexible hybrid working arrangements. Optional compressed working schedule with every other Friday off. Private healthcare. Performance-related bonus opportunities. Ongoing training and career development. Opportunity to work on challenging and impactful projects within a secure, mission-focused environment. Eligibility Due to the nature of the work, applicants must be sole UK nationals. If this role is of interest please get in touch
Jun 28, 2026
Full time
Principal Infrastructure Engineer- Cheltenham-Permanent (flexible work patterns available) - Up to 80,000 About the Opportunity This is an exciting opportunity for an experienced Principal Systems Administrator to play a key role in the design, delivery, and support of critical enterprise infrastructure within a highly secure and technically complex environment. Working as part of a skilled infrastructure team, you will provide technical leadership, contribute to strategic projects, and ensure the reliability, security, and performance of core business systems. This role offers the chance to work with a broad range of technologies while influencing technical direction and supporting business-critical services. Key Responsibilities Provide technical leadership and subject matter expertise across infrastructure and systems administration functions. Design, implement, administer, and support enterprise systems and platforms. Lead and contribute to complex infrastructure projects and service improvements. Troubleshoot and resolve advanced technical issues across multiple technology domains. Support the delivery of highly available services, including participation in an on-call rota and out-of-hours change activities. Collaborate with internal teams and third-party vendors to maintain and enhance critical applications and infrastructure. Contribute to service planning, operational excellence, and continuous improvement initiatives. Ensure compliance with established operational procedures, security requirements, and industry standards, including ISO20000 and ISO27001. Provide guidance and mentoring to other technical team members where required. Required Skills and Experience You will have a strong technical background across several of the following areas: VMware vSphere 8.0 or later Windows Server 2019/2022 administration Microsoft Exchange and Microsoft 365 Active Directory and Federated Trusts Citrix XenApp, XenDesktop, and NetScaler Fibre Channel storage technologies, including Dell NetApp solutions Amazon Web Services (AWS) and/or Microsoft Azure SQL Server administration and database concepts (SQL Server 2019) Public Key Infrastructure (PKI) and Certificate Authority administration Linux system administration Ansible automation Enterprise networking fundamentals including TCP/IP, DNS, DHCP, and MPLS What's on Offer Flexible hybrid working arrangements. Optional compressed working schedule with every other Friday off. Private healthcare. Performance-related bonus opportunities. Ongoing training and career development. Opportunity to work on challenging and impactful projects within a secure, mission-focused environment. Eligibility Due to the nature of the work, applicants must be sole UK nationals. If this role is of interest please get in touch
2nd / 3rd Line IT Support Technician Location: Office based in Coatbridge, ML5 4EY. Occasional site visits when required, Salary: £32,000-£36,000 per annum depending on experience Contract: Full Time, Permanent Benefits: 32 days annual leave inclusive of Bank Holidays, Pension scheme, Free car park, Ongoing training and certification support, Opportunity to work with diverse technologies and clients, Friendly, collaborative team environment, Career progression as the company grows. About us: BrightSkye is a dynamic and growing IT services provider based in Coatbridge. We deliver a full range of technology solutions to businesses across the region including managed IT support, telecoms, connectivity, and IT projects. Our team prides itself on providing exceptional service, technical expertise, and a personal approach to every customer relationship. As we continue to expand, we re looking for an experienced 2nd / 3rd Line IT Support Engineer to join our team and play a key role in supporting our clients infrastructure and delivering high-quality technical solutions Job Role: As a 2nd / 3rd Line Support Engineer at BrightSkye, you ll act as an escalation point for complex technical issues, providing advanced troubleshooting and support across our client base. You ll be involved in resolving challenging IT problems, implementing new technologies, and contributing to projects that enhance client systems and infrastructure. You ll work closely with our 1st Line team, ensuring smooth escalation, mentoring junior engineers, and maintaining strong relationships with customers. Main Responsibilities: • Provide 2nd and 3rd line technical support for a wide range of client systems (Windows Server, Microsoft 365, networking, cloud, and telecoms). • Troubleshoot and resolve complex incidents and service requests, both remotely and on-site. • Support and manage customer environments including Active Directory, Exchange Online, Intune, Azure AD, and virtualisation platforms (VMware / Hyper-V). • Configure, maintain, and troubleshoot routers, switches, firewalls, and VPNs. • Deliver technical input and implementation for IT infrastructure projects and migrations. • Collaborate with 1st Line Engineers to ensure effective escalation processes and knowledge sharing. • Document technical procedures, solutions, and configurations accurately. • Support telecoms and connectivity solutions including VoIP systems and broadband circuits. • Proactively monitor systems to identify potential issues and recommend improvements. • Participate in an on-call rota (where applicable) to ensure high service availability Knowledge, Skills & Experience: Essential: • Strong administration of Microsoft 365: Exchange Online, SharePoint, OneDrive and Teams. • Identity and device management: Microsoft Entra ID (formerly Azure AD), Intune, Conditional Access and compliance policies. • Windows Server and core services: AD DS, DNS, DHCP, Group Policy. • Networking fundamentals: switching, routing, VLANs, VPNs and firewall configuration. • Virtualisation: Hyper-V and/or VMware. • RMM and PSA tooling in an MSP setting: monitoring, patching, scripting, ticket hygiene and documentation. • Backup and disaster recovery experience and restore drills. • Security practices: MFA, EDR, baseline hardening and familiarity with Cyber Essentials controls. • PowerShell for troubleshooting and automating routine tasks. • Excellent communication in plain English, strong ownership and the ability to manage priorities in line with SLAs. • Willing to join an on-call rota. • A full driving licence Desirable: • Experience with telecoms systems (VoIP / SIP / hosted PBX). • Microsoft, CompTIA, or Cisco certifications (e.g. MCSA, Azure Fundamentals, CCNA). • Experience working for an MSP or IT services provider. If you feel you have the necessary skills and experience to be successful in this role, click on APPLY today, forwarding an up-to-date copy of your CV for consideration in the first instance. No agencies please.
Jun 27, 2026
Full time
2nd / 3rd Line IT Support Technician Location: Office based in Coatbridge, ML5 4EY. Occasional site visits when required, Salary: £32,000-£36,000 per annum depending on experience Contract: Full Time, Permanent Benefits: 32 days annual leave inclusive of Bank Holidays, Pension scheme, Free car park, Ongoing training and certification support, Opportunity to work with diverse technologies and clients, Friendly, collaborative team environment, Career progression as the company grows. About us: BrightSkye is a dynamic and growing IT services provider based in Coatbridge. We deliver a full range of technology solutions to businesses across the region including managed IT support, telecoms, connectivity, and IT projects. Our team prides itself on providing exceptional service, technical expertise, and a personal approach to every customer relationship. As we continue to expand, we re looking for an experienced 2nd / 3rd Line IT Support Engineer to join our team and play a key role in supporting our clients infrastructure and delivering high-quality technical solutions Job Role: As a 2nd / 3rd Line Support Engineer at BrightSkye, you ll act as an escalation point for complex technical issues, providing advanced troubleshooting and support across our client base. You ll be involved in resolving challenging IT problems, implementing new technologies, and contributing to projects that enhance client systems and infrastructure. You ll work closely with our 1st Line team, ensuring smooth escalation, mentoring junior engineers, and maintaining strong relationships with customers. Main Responsibilities: • Provide 2nd and 3rd line technical support for a wide range of client systems (Windows Server, Microsoft 365, networking, cloud, and telecoms). • Troubleshoot and resolve complex incidents and service requests, both remotely and on-site. • Support and manage customer environments including Active Directory, Exchange Online, Intune, Azure AD, and virtualisation platforms (VMware / Hyper-V). • Configure, maintain, and troubleshoot routers, switches, firewalls, and VPNs. • Deliver technical input and implementation for IT infrastructure projects and migrations. • Collaborate with 1st Line Engineers to ensure effective escalation processes and knowledge sharing. • Document technical procedures, solutions, and configurations accurately. • Support telecoms and connectivity solutions including VoIP systems and broadband circuits. • Proactively monitor systems to identify potential issues and recommend improvements. • Participate in an on-call rota (where applicable) to ensure high service availability Knowledge, Skills & Experience: Essential: • Strong administration of Microsoft 365: Exchange Online, SharePoint, OneDrive and Teams. • Identity and device management: Microsoft Entra ID (formerly Azure AD), Intune, Conditional Access and compliance policies. • Windows Server and core services: AD DS, DNS, DHCP, Group Policy. • Networking fundamentals: switching, routing, VLANs, VPNs and firewall configuration. • Virtualisation: Hyper-V and/or VMware. • RMM and PSA tooling in an MSP setting: monitoring, patching, scripting, ticket hygiene and documentation. • Backup and disaster recovery experience and restore drills. • Security practices: MFA, EDR, baseline hardening and familiarity with Cyber Essentials controls. • PowerShell for troubleshooting and automating routine tasks. • Excellent communication in plain English, strong ownership and the ability to manage priorities in line with SLAs. • Willing to join an on-call rota. • A full driving licence Desirable: • Experience with telecoms systems (VoIP / SIP / hosted PBX). • Microsoft, CompTIA, or Cisco certifications (e.g. MCSA, Azure Fundamentals, CCNA). • Experience working for an MSP or IT services provider. If you feel you have the necessary skills and experience to be successful in this role, click on APPLY today, forwarding an up-to-date copy of your CV for consideration in the first instance. No agencies please.
3rd Line IT Support Engineer Permanent, Full-time Work Location: Portishead, Bristol Salary: Flexible DOE About the Company: Our client is a growing and ambitious Managed Service Provider (MSP) known for delivering high-quality IT services and technical solutions. With a strong reputation for customer excellence, they support businesses in optimising their IT infrastructure, enhancing security, and ensuring seamless connectivity. They are now looking for a talented Senior IT Engineer to join their team and play a crucial role in delivering expert IT support and project solutions to their clients. About The Opportunity: This is an exciting opportunity for an experienced IT Support Engineer to be part of a dynamic and fast-paced environment. You will be working within the Service Desk team to provide high-level 3rd Line IT Support to clients while also leading the design and implementation of IT projects. Your role will involve everything from network management to cloud solutions, security enhancements, and system administration. As a 3rd Line IT Support Engineer in the team, you will have the chance to influence and develop innovative IT strategies for a range of clients, ensuring their IT systems remain secure, efficient, and ahead of the competition. Key Responsibilities: Provide expert 3rd Line IT support to clients across a range of IT disciplines. Lead the design, planning, and delivery of technical projects. Manage and maintain computer networks to ensure seamless connectivity. Implement and administer cloud deployments within Azure and AWS. Configure and manage firewalls, security policies, and DMZ environments. Administer Microsoft Exchange and Office 365 environments. Oversee data backup solutions, business continuity, and disaster recovery strategies. Implement network security measures to protect against cyber threats. Troubleshoot LAN/WAN networks and utilise tools like IPerf and WireShark. Manage and configure network switches, VLANs, and WiFi solutions. Ensure IT systems comply with security best practices, including Cyber Essentials and ISO standards. Your Experience and Skills: You should have hands-on experience and knowledge in: Server Administration Windows Server 2012, 2016, 2019, 2022. Active Directory & Entra Full administration and management. DNS & DHCP Configuration and troubleshooting. Cloud Solutions Azure and AWS deployment & management. Cyber Security Network protection, firewall configuration, and compliance with security standards. Network Troubleshooting VLAN setup, switch management, LAN/WAN troubleshooting. Virtualisation Experience with VMware / Hyper-V. IT Project Delivery Proven ability to manage and implement technical projects. Compliance & Best Practices Understanding of Cyber Essentials, PCI, ISO, and other security standards. Desirable Qualifications (or willingness to work towards): Microsoft Certifications (MCP, MCSA). Cisco Certifications (CCNA). Virtualisation Certifications (VMware / Hyper-V). Cloud Certifications (Azure / AWS). Firewall & Networking Certifications (Fortinet, Cisco, SonicWall, Ruckus). If you are a skilled and ambitious IT Support Engineer looking for a new challenge, we would love to hear from you. To apply for the 3rd Line IT Support Engineer role, send your CV today, and we will review it and contact you immediately. We are a recruitment company that specialises in projects and programmes.
Jun 27, 2026
Full time
3rd Line IT Support Engineer Permanent, Full-time Work Location: Portishead, Bristol Salary: Flexible DOE About the Company: Our client is a growing and ambitious Managed Service Provider (MSP) known for delivering high-quality IT services and technical solutions. With a strong reputation for customer excellence, they support businesses in optimising their IT infrastructure, enhancing security, and ensuring seamless connectivity. They are now looking for a talented Senior IT Engineer to join their team and play a crucial role in delivering expert IT support and project solutions to their clients. About The Opportunity: This is an exciting opportunity for an experienced IT Support Engineer to be part of a dynamic and fast-paced environment. You will be working within the Service Desk team to provide high-level 3rd Line IT Support to clients while also leading the design and implementation of IT projects. Your role will involve everything from network management to cloud solutions, security enhancements, and system administration. As a 3rd Line IT Support Engineer in the team, you will have the chance to influence and develop innovative IT strategies for a range of clients, ensuring their IT systems remain secure, efficient, and ahead of the competition. Key Responsibilities: Provide expert 3rd Line IT support to clients across a range of IT disciplines. Lead the design, planning, and delivery of technical projects. Manage and maintain computer networks to ensure seamless connectivity. Implement and administer cloud deployments within Azure and AWS. Configure and manage firewalls, security policies, and DMZ environments. Administer Microsoft Exchange and Office 365 environments. Oversee data backup solutions, business continuity, and disaster recovery strategies. Implement network security measures to protect against cyber threats. Troubleshoot LAN/WAN networks and utilise tools like IPerf and WireShark. Manage and configure network switches, VLANs, and WiFi solutions. Ensure IT systems comply with security best practices, including Cyber Essentials and ISO standards. Your Experience and Skills: You should have hands-on experience and knowledge in: Server Administration Windows Server 2012, 2016, 2019, 2022. Active Directory & Entra Full administration and management. DNS & DHCP Configuration and troubleshooting. Cloud Solutions Azure and AWS deployment & management. Cyber Security Network protection, firewall configuration, and compliance with security standards. Network Troubleshooting VLAN setup, switch management, LAN/WAN troubleshooting. Virtualisation Experience with VMware / Hyper-V. IT Project Delivery Proven ability to manage and implement technical projects. Compliance & Best Practices Understanding of Cyber Essentials, PCI, ISO, and other security standards. Desirable Qualifications (or willingness to work towards): Microsoft Certifications (MCP, MCSA). Cisco Certifications (CCNA). Virtualisation Certifications (VMware / Hyper-V). Cloud Certifications (Azure / AWS). Firewall & Networking Certifications (Fortinet, Cisco, SonicWall, Ruckus). If you are a skilled and ambitious IT Support Engineer looking for a new challenge, we would love to hear from you. To apply for the 3rd Line IT Support Engineer role, send your CV today, and we will review it and contact you immediately. We are a recruitment company that specialises in projects and programmes.
Hays Technology
Newcastle Upon Tyne, Tyne And Wear
Your new company This high-performing further education provider is recognised as one of the leading colleges nationally, having achieved outstanding grades across all areas in consecutive Ofsted inspections under the latest Education Inspection Framework. The organisation is praised for its strong contribution to local skills development and for creating a supportive, aspirational learning environment. With a reputation for high-quality teaching and a culture of continuous improvement, staff are valued, well-supported, and committed to helping learners succeed. The college group serves over 6,500 full-time students, alongside a significant number of adult and higher education learners. It also delivers a substantial apprenticeship programme in partnership with hundreds of employers and is known for strong academic outcomes in its sixth form provision. Due to recent growth across the group, the IT Team are looking to bring in a Senior Systems Engineer to join their already well-established IT team in this newly created role. Your new role Reporting directly to the Head of IT, the Senior Systems Engineer will support the development, security and modernisation of a complex IT environment. This role combines hands-on technical delivery with strategic input, helping to shape cloud adoption, infrastructure improvements and long-term IT planning. You will lead key initiatives such as migrating legacy systems to Microsoft 365, enhancing cybersecurity, and supporting enterprise infrastructure and networking. Acting as a senior technical specialist, you will resolve complex issues while contributing to standards, best practice and continuous improvement. Key responsibilities include: Implementing and maintaining security across cloud and on-premise systems Leading migration to Microsoft 365 and modern workplace tools Supporting infrastructure upgrades and lifecycle management Troubleshooting complex, multi-site network issues Acting as an escalation point for technical challenges This is an excellent opportunity for a senior engineer who enjoys modernising systems, influencing strategy, and delivering secure, scalable solutions. What you'll need to succeed In order to be successful in securing this position, you must possess significant IT experience in either a Senior IT or Infrastructure role, working across both on-prem and cloud environments. You will have a strong knowledge of Microsoft 365 with migration experience, as well as Windows Server experience and, finally, HPE/Aruba networking experience. Please note, although this role is predominantly based at the Newcastle-under-Lyme site, you must drive and have access to your own vehicle as it will be based across multiple sites in the Staffordshire area. What you'll get in return In return, you will be paid a highly competitive salary of between 45,000 and 55,000 dependent on experience, as well as an excellent benefits package. This package will include 43 days holiday (including bank holidays, rising to 47 with service and access to an attractive local government pension scheme. In addition, you will also be entitled to a subsidised gym membership, health-related benefits, free parking, access to the on-site restaurant and various training and development opportunities. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jun 27, 2026
Full time
Your new company This high-performing further education provider is recognised as one of the leading colleges nationally, having achieved outstanding grades across all areas in consecutive Ofsted inspections under the latest Education Inspection Framework. The organisation is praised for its strong contribution to local skills development and for creating a supportive, aspirational learning environment. With a reputation for high-quality teaching and a culture of continuous improvement, staff are valued, well-supported, and committed to helping learners succeed. The college group serves over 6,500 full-time students, alongside a significant number of adult and higher education learners. It also delivers a substantial apprenticeship programme in partnership with hundreds of employers and is known for strong academic outcomes in its sixth form provision. Due to recent growth across the group, the IT Team are looking to bring in a Senior Systems Engineer to join their already well-established IT team in this newly created role. Your new role Reporting directly to the Head of IT, the Senior Systems Engineer will support the development, security and modernisation of a complex IT environment. This role combines hands-on technical delivery with strategic input, helping to shape cloud adoption, infrastructure improvements and long-term IT planning. You will lead key initiatives such as migrating legacy systems to Microsoft 365, enhancing cybersecurity, and supporting enterprise infrastructure and networking. Acting as a senior technical specialist, you will resolve complex issues while contributing to standards, best practice and continuous improvement. Key responsibilities include: Implementing and maintaining security across cloud and on-premise systems Leading migration to Microsoft 365 and modern workplace tools Supporting infrastructure upgrades and lifecycle management Troubleshooting complex, multi-site network issues Acting as an escalation point for technical challenges This is an excellent opportunity for a senior engineer who enjoys modernising systems, influencing strategy, and delivering secure, scalable solutions. What you'll need to succeed In order to be successful in securing this position, you must possess significant IT experience in either a Senior IT or Infrastructure role, working across both on-prem and cloud environments. You will have a strong knowledge of Microsoft 365 with migration experience, as well as Windows Server experience and, finally, HPE/Aruba networking experience. Please note, although this role is predominantly based at the Newcastle-under-Lyme site, you must drive and have access to your own vehicle as it will be based across multiple sites in the Staffordshire area. What you'll get in return In return, you will be paid a highly competitive salary of between 45,000 and 55,000 dependent on experience, as well as an excellent benefits package. This package will include 43 days holiday (including bank holidays, rising to 47 with service and access to an attractive local government pension scheme. In addition, you will also be entitled to a subsidised gym membership, health-related benefits, free parking, access to the on-site restaurant and various training and development opportunities. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Job Title Infrastructure Engineer Location Swinton, Manchester wih potential for hybrid working Reports to (direct) Head of Infrastructure Salary £45-50k p.a., pension, 24 days holidays Our client, a UK based consulting company, has established an exciting opportunity for an Infrastructure Engineer to work with the infrastructure team to implement, maintain, optimise and support multi-site Infrastructure on-prem and, potentially in the cloud. Candidates will: - utilise expertise with Windows Servers, Azure cloud, VMware hypervisors and SAN storage to maintain business continuity. - take part in incident escalations to recover or prevent business disruptions. - Proactively assist in capacity, disaster recovery and business continuity planning. Roles and Responsibilities Work with and be part of the infrastructure team to ensure business objectives are achieved. Implement, manage and support the internal IT Infrastructure at an enterprise level. Proactively support the business and ensure hardware and software systems are patched and up to date. Daily use of the company ticketing system to respond, communicate and document incidents, problems and service requests in a timely and professional manner. Create, update and maintain installation, implementation, maintenance and configuration documentation as needed. Support the wider business by ensuring system performance, uptime, customer SLA's and internal metrics are met. Abide by and comply with company compliance standards, policies, guidelines and or procedures. Support multiple environments; on-prem office, datacentre, virtual environments, networks, physical and or cloud solutions as required. Participate in paid out of hours support as part of the On-call rota. Occasional travel required between offices and datacentres. Required skills, knowledge & experience Possess at least 5 years experience in a hands-on enterprise Infrastructure support role. Excellent understanding and experience managing Active Directory. Certified in at least one of the following: MCSA Windows server VCP Cloud Foundation Azure Administrator Associate Ability to attain relevant security clearance (SC clearance). Working knowledge of HA, DR and N+1 enterprise architecture. Excellent organisational, prioritisation and time management skills. Must be able to work under pressure. Ability to research and recommend solutions for technical issues. Must stay current in knowledge of IT technologies, solutions and best practices. Working experience with Azure cloud platforms. Excellent problem-solving skills. Be able to communicate complex technical details to a non-technical audience. Desirable skills, knowledge & experience: Certified in one of the following: CCNA, MCSE, VCP Datacentre and or Azure Architect. Experience with SQL and clusters. SAN and storage management experience. Windows Cluster management experience. Administration of Load balancers. Knowledge of Infrastructure and application security.
Jun 27, 2026
Full time
Job Title Infrastructure Engineer Location Swinton, Manchester wih potential for hybrid working Reports to (direct) Head of Infrastructure Salary £45-50k p.a., pension, 24 days holidays Our client, a UK based consulting company, has established an exciting opportunity for an Infrastructure Engineer to work with the infrastructure team to implement, maintain, optimise and support multi-site Infrastructure on-prem and, potentially in the cloud. Candidates will: - utilise expertise with Windows Servers, Azure cloud, VMware hypervisors and SAN storage to maintain business continuity. - take part in incident escalations to recover or prevent business disruptions. - Proactively assist in capacity, disaster recovery and business continuity planning. Roles and Responsibilities Work with and be part of the infrastructure team to ensure business objectives are achieved. Implement, manage and support the internal IT Infrastructure at an enterprise level. Proactively support the business and ensure hardware and software systems are patched and up to date. Daily use of the company ticketing system to respond, communicate and document incidents, problems and service requests in a timely and professional manner. Create, update and maintain installation, implementation, maintenance and configuration documentation as needed. Support the wider business by ensuring system performance, uptime, customer SLA's and internal metrics are met. Abide by and comply with company compliance standards, policies, guidelines and or procedures. Support multiple environments; on-prem office, datacentre, virtual environments, networks, physical and or cloud solutions as required. Participate in paid out of hours support as part of the On-call rota. Occasional travel required between offices and datacentres. Required skills, knowledge & experience Possess at least 5 years experience in a hands-on enterprise Infrastructure support role. Excellent understanding and experience managing Active Directory. Certified in at least one of the following: MCSA Windows server VCP Cloud Foundation Azure Administrator Associate Ability to attain relevant security clearance (SC clearance). Working knowledge of HA, DR and N+1 enterprise architecture. Excellent organisational, prioritisation and time management skills. Must be able to work under pressure. Ability to research and recommend solutions for technical issues. Must stay current in knowledge of IT technologies, solutions and best practices. Working experience with Azure cloud platforms. Excellent problem-solving skills. Be able to communicate complex technical details to a non-technical audience. Desirable skills, knowledge & experience: Certified in one of the following: CCNA, MCSE, VCP Datacentre and or Azure Architect. Experience with SQL and clusters. SAN and storage management experience. Windows Cluster management experience. Administration of Load balancers. Knowledge of Infrastructure and application security.
We are seeking a highly skilled and motivated Senior IT Systems Support Engineer to join our client's global team. In this hands-on technical role, you will be responsible for supporting, maintaining, and enhancing mission-critical IT systems used in high-profile environments worldwide. You will play a key role in ensuring system stability, performance, security, and compliance while driving continuous improvement initiatives. The position also offers the opportunity to mentor junior engineers, collaborate with international teams, and contribute to the delivery of reliable and secure IT services. Key Responsibilities Provide 2nd and 3rd line support for business-critical systems. Troubleshoot complex issues, perform root cause analysis, and implement permanent solutions. Manage and maintain Windows Server environments, Active Directory, patching, backups, and security controls. Support change management, disaster recovery, and system upgrades. Automate operational tasks through scripting and process improvements. Collaborate with internal teams and external vendors. Create and maintain technical documentation. Mentor junior team members and promote best practices. Requirements 3+ years of experience supporting enterprise Windows environments. Strong knowledge of Windows Server, Active Directory, DNS, Group Policy, and virtualization technologies. Experience with Microsoft SQL Server administration and support. Familiarity with ITIL-based incident and change management processes. Excellent troubleshooting, communication, and documentation skills. Experience with PKI, Hyper-V, networking, or data center operations is advantageous. Relevant Microsoft or industry certifications are a plus. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Jun 27, 2026
Full time
We are seeking a highly skilled and motivated Senior IT Systems Support Engineer to join our client's global team. In this hands-on technical role, you will be responsible for supporting, maintaining, and enhancing mission-critical IT systems used in high-profile environments worldwide. You will play a key role in ensuring system stability, performance, security, and compliance while driving continuous improvement initiatives. The position also offers the opportunity to mentor junior engineers, collaborate with international teams, and contribute to the delivery of reliable and secure IT services. Key Responsibilities Provide 2nd and 3rd line support for business-critical systems. Troubleshoot complex issues, perform root cause analysis, and implement permanent solutions. Manage and maintain Windows Server environments, Active Directory, patching, backups, and security controls. Support change management, disaster recovery, and system upgrades. Automate operational tasks through scripting and process improvements. Collaborate with internal teams and external vendors. Create and maintain technical documentation. Mentor junior team members and promote best practices. Requirements 3+ years of experience supporting enterprise Windows environments. Strong knowledge of Windows Server, Active Directory, DNS, Group Policy, and virtualization technologies. Experience with Microsoft SQL Server administration and support. Familiarity with ITIL-based incident and change management processes. Excellent troubleshooting, communication, and documentation skills. Experience with PKI, Hyper-V, networking, or data center operations is advantageous. Relevant Microsoft or industry certifications are a plus. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
3rd Line Support Engineer London - £48k - £52k + excellent benefits Our client is a well-established IT services provider based in London. Due to continued growth and expansion, they are looking to recruit a 3rd Line Support Engineer. The role will involve managing complex client infrastructures and delivering strategic IT solutions. Responsibilities: Provide expert-level support for complex issues across server environments, virtualisation, networking, cloud services, and security. Act as the primary escalation point for the engineering team. Lead end-to-end infrastructure projects, including server migrations, virtualisation deployments, cloud solutions (Microsoft Azure), and network upgrades, ensuring successful and timely delivery. Work closely with clients to understand their needs and provide tailored IT solutions. Manage client expectations and guide them through technical implementations. Mentor junior engineers, offering guidance on technical issues and career development. Ensure team members adhere to best practices and quality standards. Lead the design and implementation of security solutions, including firewalls, endpoint protection, and cloud security measures, ensuring compliance with industry standards and best practices. Ensure thorough documentation of system configurations, solutions, and troubleshooting steps. Provide clients with performance reports and recommendations for improvement. Technical Skills: Expert knowledge in Windows Server, Active Directory, DNS, DHCP, GPOs, and WDS, including advanced troubleshooting and configuration. Strong hands-on experience with server virtualisation (Hyper-V, VMware) and cloud technologies, particularly Microsoft Azure (Azure AD, Virtual Machines, Storage). In-depth experience with backup solutions (Veeam, Cove, Acronis) and disaster recovery planning. Strong networking skills: VLANs, subnetting, TCP/IP, LAGs, VPNs, and expertise in configuring and managing firewalls (Fortinet, Juniper, Watchguard, Palo Alto). Proficient in storage solutions, including Dell PowerVault and Synology (LUNs, RAID, storage pools). Experience with endpoint protection platforms like Microsoft Defender and Sophos. Proven ability to manage and deliver complex IT projects, including server migrations, cloud deployments, and network upgrades. Hours - Monday Friday, between 9am 6pm
Jun 27, 2026
Full time
3rd Line Support Engineer London - £48k - £52k + excellent benefits Our client is a well-established IT services provider based in London. Due to continued growth and expansion, they are looking to recruit a 3rd Line Support Engineer. The role will involve managing complex client infrastructures and delivering strategic IT solutions. Responsibilities: Provide expert-level support for complex issues across server environments, virtualisation, networking, cloud services, and security. Act as the primary escalation point for the engineering team. Lead end-to-end infrastructure projects, including server migrations, virtualisation deployments, cloud solutions (Microsoft Azure), and network upgrades, ensuring successful and timely delivery. Work closely with clients to understand their needs and provide tailored IT solutions. Manage client expectations and guide them through technical implementations. Mentor junior engineers, offering guidance on technical issues and career development. Ensure team members adhere to best practices and quality standards. Lead the design and implementation of security solutions, including firewalls, endpoint protection, and cloud security measures, ensuring compliance with industry standards and best practices. Ensure thorough documentation of system configurations, solutions, and troubleshooting steps. Provide clients with performance reports and recommendations for improvement. Technical Skills: Expert knowledge in Windows Server, Active Directory, DNS, DHCP, GPOs, and WDS, including advanced troubleshooting and configuration. Strong hands-on experience with server virtualisation (Hyper-V, VMware) and cloud technologies, particularly Microsoft Azure (Azure AD, Virtual Machines, Storage). In-depth experience with backup solutions (Veeam, Cove, Acronis) and disaster recovery planning. Strong networking skills: VLANs, subnetting, TCP/IP, LAGs, VPNs, and expertise in configuring and managing firewalls (Fortinet, Juniper, Watchguard, Palo Alto). Proficient in storage solutions, including Dell PowerVault and Synology (LUNs, RAID, storage pools). Experience with endpoint protection platforms like Microsoft Defender and Sophos. Proven ability to manage and deliver complex IT projects, including server migrations, cloud deployments, and network upgrades. Hours - Monday Friday, between 9am 6pm
Location: Blandford, Dorset (primarily onsite with some hybrid working available) We are seeking an experienced CIS Engineer / Infrastructure Engineer to support a Defence technology programme focused on the delivery, maintenance and enhancement of secure development, test and deployable environments. This is a hands on engineering role supporting a mixture of on premise and cloud based infrastructure, ensuring secure, reliable and resilient environments are available for development, testing and operational activities. The successful candidate will work across infrastructure, virtualisation, cloud services, security assurance and deployable CIS capabilities, supporting both technical teams and end users. Responsibilities Manage and maintain secure on premise and cloud based test and development environments. Build, configure and administer Windows and Linux virtual machines. Install, configure and secure laptops and user devices in line with MOD security standards. Administer Active Directory environments and user access controls. Support secure remote access solutions for authorised users. Ensure infrastructure availability, performance and resilience across development and test environments. Perform vulnerability management, patching and security assurance activities. Maintain technical documentation, configuration records and architecture diagrams. Support deployable CIS capabilities for exercises and operational activities. Assist with the deployment and integration of emerging digital technologies, including AI and Large Language Model (LLM) environments. Troubleshoot and resolve infrastructure, system and connectivity issues. Work closely with engineers, developers and stakeholders across the programme. Essential Skills Experience supporting MOD Communications and Information Systems (CIS) environments. BCIP and/or OpNET. Linux/ Experience building and managing Windows and Linux virtual machines. Installing, configuring and securing laptops and end-user devices. Active Directory. Understanding of AI use cases and Large Language Models (LLMs). Desirable Skills Kubernetes installation and cluster administration. Proxmox Hypervisor experience. Server installation, configuration and lifecycle management. Networking Engineering CCNA level or equivalent. Cloud infrastructure experience, particularly Azure and Oracle Cloud. Active SC Clearance is essential due to programme requirements.
Jun 27, 2026
Contractor
Location: Blandford, Dorset (primarily onsite with some hybrid working available) We are seeking an experienced CIS Engineer / Infrastructure Engineer to support a Defence technology programme focused on the delivery, maintenance and enhancement of secure development, test and deployable environments. This is a hands on engineering role supporting a mixture of on premise and cloud based infrastructure, ensuring secure, reliable and resilient environments are available for development, testing and operational activities. The successful candidate will work across infrastructure, virtualisation, cloud services, security assurance and deployable CIS capabilities, supporting both technical teams and end users. Responsibilities Manage and maintain secure on premise and cloud based test and development environments. Build, configure and administer Windows and Linux virtual machines. Install, configure and secure laptops and user devices in line with MOD security standards. Administer Active Directory environments and user access controls. Support secure remote access solutions for authorised users. Ensure infrastructure availability, performance and resilience across development and test environments. Perform vulnerability management, patching and security assurance activities. Maintain technical documentation, configuration records and architecture diagrams. Support deployable CIS capabilities for exercises and operational activities. Assist with the deployment and integration of emerging digital technologies, including AI and Large Language Model (LLM) environments. Troubleshoot and resolve infrastructure, system and connectivity issues. Work closely with engineers, developers and stakeholders across the programme. Essential Skills Experience supporting MOD Communications and Information Systems (CIS) environments. BCIP and/or OpNET. Linux/ Experience building and managing Windows and Linux virtual machines. Installing, configuring and securing laptops and end-user devices. Active Directory. Understanding of AI use cases and Large Language Models (LLMs). Desirable Skills Kubernetes installation and cluster administration. Proxmox Hypervisor experience. Server installation, configuration and lifecycle management. Networking Engineering CCNA level or equivalent. Cloud infrastructure experience, particularly Azure and Oracle Cloud. Active SC Clearance is essential due to programme requirements.
We have an excellent client offering an exciting opportunity for a Graduate Software Developer to join a high-performing team building cutting-edge trading and research systems. This role is ideal for a recent graduate eager to work on real-world, high-impact applications while developing strong technical and professional skills. You'll contribute to the development of innovative, high-performance systems used in live trading environments, gaining exposure to modern software architecture and engineering practices. Working alongside experienced developers, researchers, and traders, you'll play a key role in delivering reliable and scalable solutions. Our client's technology stack primarily includes C#, .NET, SQL Server, and ASP.NET, and you'll receive mentorship to help you grow your expertise in these areas. Key Responsibilities Assist in designing, developing, and maintaining applications using C# and .NET Support the development of scalable systems for trading and research Contribute to database development and optimisation (SQL Server or similar) Collaborate with senior developers, researchers, and traders to deliver software solutions Participate in code reviews and adopt best engineering practices Help improve system performance, reliability, and automation Contribute to ongoing improvements in development processes and tools Required Skills & Experience At least a 2:1 BSc in Computer Science or a related subject from Russell Group University Strong foundation in programming, ideally with exposure to C# or .NET Understanding of object-oriented programming principles Familiarity with relational databases (SQL Server, Oracle, or similar) Strong problem-solving skills and attention to detail Good communication skills and ability to work in a team environment Eagerness to learn and develop in a fast-paced technical setting Desirable Skills Knowledge of multi-threading or concurrent programming concepts Basic understanding of networking (TCP/UDP) Familiarity with version control systems such as Git Exposure to Windows-based development environments Interest in financial markets or trading systems Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Jun 27, 2026
Full time
We have an excellent client offering an exciting opportunity for a Graduate Software Developer to join a high-performing team building cutting-edge trading and research systems. This role is ideal for a recent graduate eager to work on real-world, high-impact applications while developing strong technical and professional skills. You'll contribute to the development of innovative, high-performance systems used in live trading environments, gaining exposure to modern software architecture and engineering practices. Working alongside experienced developers, researchers, and traders, you'll play a key role in delivering reliable and scalable solutions. Our client's technology stack primarily includes C#, .NET, SQL Server, and ASP.NET, and you'll receive mentorship to help you grow your expertise in these areas. Key Responsibilities Assist in designing, developing, and maintaining applications using C# and .NET Support the development of scalable systems for trading and research Contribute to database development and optimisation (SQL Server or similar) Collaborate with senior developers, researchers, and traders to deliver software solutions Participate in code reviews and adopt best engineering practices Help improve system performance, reliability, and automation Contribute to ongoing improvements in development processes and tools Required Skills & Experience At least a 2:1 BSc in Computer Science or a related subject from Russell Group University Strong foundation in programming, ideally with exposure to C# or .NET Understanding of object-oriented programming principles Familiarity with relational databases (SQL Server, Oracle, or similar) Strong problem-solving skills and attention to detail Good communication skills and ability to work in a team environment Eagerness to learn and develop in a fast-paced technical setting Desirable Skills Knowledge of multi-threading or concurrent programming concepts Basic understanding of networking (TCP/UDP) Familiarity with version control systems such as Git Exposure to Windows-based development environments Interest in financial markets or trading systems Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Sue Ross Recruitment are working on behalf of our client, a highly respected provider of commercial services including electrical, mechanical, data & IT solutions, to recruit a 1st Line Support Engineer on a permanent basis. The key function of the 1st Line Support Engineer is to provide first-line technical support across server infrastructure and end-user devices in a hybrid IT environment. This role focuses on user support, device and server monitoring, patching, and basic systems administration, ensuring reliable and secure day-to-day IT operations. Key Responsibilities for the 1st Line Support Engineer End-User Support Provide first-line support for desktops, laptops, mobile devices, printers, and peripherals Troubleshoot hardware, software, and basic network connectivity issues Support Windows and/or macOS operating systems and common business applications Assist users with account access, password resets, and basic security practices Server & Infrastructure Support Monitor on-premises and cloud-based servers for availability and performance Assist with basic server administration tasks (user accounts, permissions, services) Escalate complex server or infrastructure issues to senior support as required Patching & Systems Management Perform routine patching and updates for servers and end-user devices Assist with endpoint management tools (e.g., MDM, RMM, or device management platforms) Verify patch compliance and report issues or failures Hybrid Environment Support Support systems in a hybrid environment (on-premises and cloud-based platforms) Assist with Microsoft 365, Active Directory, Azure AD/Entra ID, or similar services Help maintain secure access to systems for remote and on-site users Documentation & Process Log incidents, requests, and resolutions accurately in the ticketing system Follow standard operating procedures and contribute to IT documentation Communicate clearly with users regarding issue status and resolution Candidate Requirements for the 1st Line Support Engineer: 1 2 years of experience in an IT support or service desk role Basic understanding of: Windows operating systems (Windows 10/11, Windows Server fundamentals ) End-user hardware troubleshooting Networking fundamentals (TCP/IP, DNS, DHCP) Familiarity with patching and endpoint management concepts Ability to prioritise tasks and work within a ticket-based environment Preferred Qualifications for the 1st Line Support Engineer Experience supporting a hybrid IT environment (on-prem + cloud) Exposure to Microsoft 365, Active Directory, and Azure/Entra ID Familiarity with endpoint management or patching tools Entry-level certifications (e.g., CompTIA A+, Network+, Microsoft Fundamentals) Unfortunately due to the number of applications we receive, we are unable to provide individual feedback to all applicants. Please assume that if you do not hear from us within 72 hours that your application has been unsuccessful on this occasion. May we take this opportunity to thank you for expressing an interest in one of our roles and wish you the very best in your search for employment.
Jun 27, 2026
Full time
Sue Ross Recruitment are working on behalf of our client, a highly respected provider of commercial services including electrical, mechanical, data & IT solutions, to recruit a 1st Line Support Engineer on a permanent basis. The key function of the 1st Line Support Engineer is to provide first-line technical support across server infrastructure and end-user devices in a hybrid IT environment. This role focuses on user support, device and server monitoring, patching, and basic systems administration, ensuring reliable and secure day-to-day IT operations. Key Responsibilities for the 1st Line Support Engineer End-User Support Provide first-line support for desktops, laptops, mobile devices, printers, and peripherals Troubleshoot hardware, software, and basic network connectivity issues Support Windows and/or macOS operating systems and common business applications Assist users with account access, password resets, and basic security practices Server & Infrastructure Support Monitor on-premises and cloud-based servers for availability and performance Assist with basic server administration tasks (user accounts, permissions, services) Escalate complex server or infrastructure issues to senior support as required Patching & Systems Management Perform routine patching and updates for servers and end-user devices Assist with endpoint management tools (e.g., MDM, RMM, or device management platforms) Verify patch compliance and report issues or failures Hybrid Environment Support Support systems in a hybrid environment (on-premises and cloud-based platforms) Assist with Microsoft 365, Active Directory, Azure AD/Entra ID, or similar services Help maintain secure access to systems for remote and on-site users Documentation & Process Log incidents, requests, and resolutions accurately in the ticketing system Follow standard operating procedures and contribute to IT documentation Communicate clearly with users regarding issue status and resolution Candidate Requirements for the 1st Line Support Engineer: 1 2 years of experience in an IT support or service desk role Basic understanding of: Windows operating systems (Windows 10/11, Windows Server fundamentals ) End-user hardware troubleshooting Networking fundamentals (TCP/IP, DNS, DHCP) Familiarity with patching and endpoint management concepts Ability to prioritise tasks and work within a ticket-based environment Preferred Qualifications for the 1st Line Support Engineer Experience supporting a hybrid IT environment (on-prem + cloud) Exposure to Microsoft 365, Active Directory, and Azure/Entra ID Familiarity with endpoint management or patching tools Entry-level certifications (e.g., CompTIA A+, Network+, Microsoft Fundamentals) Unfortunately due to the number of applications we receive, we are unable to provide individual feedback to all applicants. Please assume that if you do not hear from us within 72 hours that your application has been unsuccessful on this occasion. May we take this opportunity to thank you for expressing an interest in one of our roles and wish you the very best in your search for employment.
Windows Server Migration Engineer Rate - 450 (A Day) Duration - 5 months (Initially) Location - London (Hybrid) IR35 - Outside The Windows Server Migration Engineer will support the delivery of a large-scale server upgrade Programme, focused on migrating business-critical services from Windows Server 2012 to modern Windows Server platforms. You will work closely with Infrastructure teams, Application Support teams, Managed Service Providers, and business stakeholders to plan, coordinate, validate, and support migration activities throughout the project lifecycle. Using your technical knowledge and migration experience, you will help ensure new server environments are correctly configured, applications are successfully migrated, and services remain stable throughout transition activities. You will be responsible for supporting migration planning, validating infrastructure readiness, coordinating technical dependencies, and assisting with testing and post-migration activities. As a strong communicator, you will build effective relationships across technical and business teams while helping ensure migration activities are delivered safely, efficiently, and with minimal disruption to services. Migration Delivery Supporting the migration of Windows Server 2012 environments to Windows Server 2022/2025 platforms. Planning and coordinating server, application, and service migration activities. Assessing migration dependencies, risks, and technical requirements. Supporting migration cutovers, rollback planning, and post-migration validation. Troubleshooting migration and compatibility issues. Testing & Documentation Supporting System Integration Testing (SIT) and User Acceptance Testing (UAT). Producing migration documentation, implementation plans, and support handover materials. Ensuring migration activities are fully documented and auditable. Your experience includes Strong experience supporting Windows Server environments (2012, 2016, 2019, 2022 or later). Proven experience delivering server upgrades, migration, or transformation programmes. Strong understanding of migration methodologies, planning, and validation activities. Hands-on experience with Active Directory, Group Policy, DNS, IIS, and core Windows Server technologies. Experience validating server builds and infrastructure readiness. Experience supporting application migration and compatibility testing. Experience working with Managed Service Providers and third-party suppliers. Strong troubleshooting and problem-solving skills. Experience producing technical documentation and migration runbooks. Good understanding of infrastructure and networking fundamentals. Desirable Experience working within Azure or hybrid cloud environments. Experience supporting large-scale operating system upgrade programmes. Experience with backup, disaster recovery, and resilience planning. Experience working within regulated environments.
Jun 27, 2026
Contractor
Windows Server Migration Engineer Rate - 450 (A Day) Duration - 5 months (Initially) Location - London (Hybrid) IR35 - Outside The Windows Server Migration Engineer will support the delivery of a large-scale server upgrade Programme, focused on migrating business-critical services from Windows Server 2012 to modern Windows Server platforms. You will work closely with Infrastructure teams, Application Support teams, Managed Service Providers, and business stakeholders to plan, coordinate, validate, and support migration activities throughout the project lifecycle. Using your technical knowledge and migration experience, you will help ensure new server environments are correctly configured, applications are successfully migrated, and services remain stable throughout transition activities. You will be responsible for supporting migration planning, validating infrastructure readiness, coordinating technical dependencies, and assisting with testing and post-migration activities. As a strong communicator, you will build effective relationships across technical and business teams while helping ensure migration activities are delivered safely, efficiently, and with minimal disruption to services. Migration Delivery Supporting the migration of Windows Server 2012 environments to Windows Server 2022/2025 platforms. Planning and coordinating server, application, and service migration activities. Assessing migration dependencies, risks, and technical requirements. Supporting migration cutovers, rollback planning, and post-migration validation. Troubleshooting migration and compatibility issues. Testing & Documentation Supporting System Integration Testing (SIT) and User Acceptance Testing (UAT). Producing migration documentation, implementation plans, and support handover materials. Ensuring migration activities are fully documented and auditable. Your experience includes Strong experience supporting Windows Server environments (2012, 2016, 2019, 2022 or later). Proven experience delivering server upgrades, migration, or transformation programmes. Strong understanding of migration methodologies, planning, and validation activities. Hands-on experience with Active Directory, Group Policy, DNS, IIS, and core Windows Server technologies. Experience validating server builds and infrastructure readiness. Experience supporting application migration and compatibility testing. Experience working with Managed Service Providers and third-party suppliers. Strong troubleshooting and problem-solving skills. Experience producing technical documentation and migration runbooks. Good understanding of infrastructure and networking fundamentals. Desirable Experience working within Azure or hybrid cloud environments. Experience supporting large-scale operating system upgrade programmes. Experience with backup, disaster recovery, and resilience planning. Experience working within regulated environments.
An Infrastructure Engineer role supporting a diverse hybrid IT environment, blending operational support with project delivery. You'll play a key role in modernising infrastructure, including a strategic migration to Azure, while maintaining secure and reliable services. Client Details Our client is a well-established, purpose-driven organisation committed to making a meaningful social impact. They operate within the charity sector, delivering vital services and leveraging technology to support their mission. Description You will design, implement, and maintain a hybrid infrastructure spanning on-premise and Azure environments. Working within the cyber security and infrastructure team, you'll manage Windows Server environments, virtualization platforms (VMware/Hyper-V), and contribute to a transition toward cloud-first solutions. Key responsibilities include: Managing and optimising virtualised environments Supporting Azure adoption and hybrid cloud solutions Maintaining core services (AD, DNS, DHCP) and planning Entra ID migration Ensuring infrastructure meets security and compliance standards (PCI DSS, ISO 27001, GDPR) Delivering 2nd/3rd line support and resolving complex issues Supporting disaster recovery, backup, and monitoring processes Acting as a design authority for infrastructure solutions Contributing to infrastructure strategy and continuous improvement Profile You will have: 3+ years' experience in infrastructure or systems administration Strong Windows Server and Active Directory expertise Experience with VMware or Hyper-V Knowledge of networking fundamentals (TCP/IP, VPNs, firewalls) Exposure to Azure and hybrid cloud environments Understanding of infrastructure security and compliance frameworks You'll also be: A strong problem-solver with attention to detail Comfortable working across both support and project work A collaborative team player with clear communication skills Proactive with a focus on continuous improvement Desirable experience includes Azure migrations, scripting/automation, PCI DSS environments, and working within the charity or public sector. Job Offer Opportunity to lead cloud transformation initiatives Remote working pattern, with occasional office visits (travel expenses are paid). Exposure to modern Azure technologies Collaborative and purpose-driven environment Ongoing learning and development opportunities A salary of 46,000 and a competitive benefits package
Jun 27, 2026
Full time
An Infrastructure Engineer role supporting a diverse hybrid IT environment, blending operational support with project delivery. You'll play a key role in modernising infrastructure, including a strategic migration to Azure, while maintaining secure and reliable services. Client Details Our client is a well-established, purpose-driven organisation committed to making a meaningful social impact. They operate within the charity sector, delivering vital services and leveraging technology to support their mission. Description You will design, implement, and maintain a hybrid infrastructure spanning on-premise and Azure environments. Working within the cyber security and infrastructure team, you'll manage Windows Server environments, virtualization platforms (VMware/Hyper-V), and contribute to a transition toward cloud-first solutions. Key responsibilities include: Managing and optimising virtualised environments Supporting Azure adoption and hybrid cloud solutions Maintaining core services (AD, DNS, DHCP) and planning Entra ID migration Ensuring infrastructure meets security and compliance standards (PCI DSS, ISO 27001, GDPR) Delivering 2nd/3rd line support and resolving complex issues Supporting disaster recovery, backup, and monitoring processes Acting as a design authority for infrastructure solutions Contributing to infrastructure strategy and continuous improvement Profile You will have: 3+ years' experience in infrastructure or systems administration Strong Windows Server and Active Directory expertise Experience with VMware or Hyper-V Knowledge of networking fundamentals (TCP/IP, VPNs, firewalls) Exposure to Azure and hybrid cloud environments Understanding of infrastructure security and compliance frameworks You'll also be: A strong problem-solver with attention to detail Comfortable working across both support and project work A collaborative team player with clear communication skills Proactive with a focus on continuous improvement Desirable experience includes Azure migrations, scripting/automation, PCI DSS environments, and working within the charity or public sector. Job Offer Opportunity to lead cloud transformation initiatives Remote working pattern, with occasional office visits (travel expenses are paid). Exposure to modern Azure technologies Collaborative and purpose-driven environment Ongoing learning and development opportunities A salary of 46,000 and a competitive benefits package