About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to th click apply for full job details
Jun 28, 2026
Full time
About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to th click apply for full job details
We are looking for a Customer Service Co-ordinator (internally known as an RTM Operator) to join our established and fast-paced Route to Market team at our site in Howden, East Yorkshire. In this role, you will deliver a first-class support service to over 950 Howdens depots across the UK and France. Location Howden Contract Type 12 Month FTC Shift Pattern: Monday to Friday (9.00am - 17.00pm) Hiring Manager RTM Depot Service Team Leader What you will be doing as a Customer Service Co-ordinator: As part of a team of 16, you will liaise with our internal customers, our depots via email and telephone, supporting the execution of the central reorder point system. You will also work cross-functionally with Supply Chain, Marketing and Design to coordinate internal stock movements across sites. To be successful, you will have experience in a solution-focused customer service role, with the ability to understand the urgency and importance of customer requests. You'll confidently provide effective solutions through direct action or informed advice, whilst escalating supply chain queries where required. A genuine passion for delivering excellent customer service and resolving issues in a timely manner is key. What do you need to qualify for a Customer Service Co-ordinator: Demonstrable experience within a customer service environment Supply chain experience in a customer service setting is desirable GCSEs in Maths and English (Grade C/4 or above) Strong working knowledge of Excel and database systems A solution-focused individual who takes ownership and accountability Excellent communication skills Able to prioritise effectively in a fast-paced environment What we can offer you: Competitive salary, bonus and benefits package Pension plan with a company contribution of up to 12% Free on-site parking Free lunch at our on-site canteen Friendly and supportive environment offering exceptional reward and recognition How to Apply: We are building a future where world-class service, innovation, and sustainability are embedded within our DNA. If Howdens sounds like the kind of place where you can build and develop your career as a Customer Service Co-ordinator then we are keen to hear from you. Howdens is founded on the principle of being Worthwhile for ALL concerned. We're working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email (url removed) with the job title and location, and we will be happy to help you. INDKSD About Howdens: Howdens Joinery is a highly successful FTSE 100 business, with more than 900 depots nationwide and more than 11,000 staff. Last year our sales reached circa 2.3bn, and we continue to experience significant growth and success. Despite our scale, Howdens remains a local business with traditional values. There is a strong entrepreneurial ethos and the opportunity to develop within a fast-paced and commercial environment. That, along with a competitive salary, development opportunities, and exciting rewards, are among the reasons why our people enjoy working for Howdens - and why we have been named one of the 10 Best Big Companies to Work For. Howdens is founded on the principle of being Worthwhile for ALL concerned. We're working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email (url removed) with the job title and location, and we will be happy to help you. Please note that candidates applying for this role must have a valid right to work in the UK, we do not offer sponsorship of employment for any depot positions at this time. We appreciate your understanding.
Jun 27, 2026
Full time
We are looking for a Customer Service Co-ordinator (internally known as an RTM Operator) to join our established and fast-paced Route to Market team at our site in Howden, East Yorkshire. In this role, you will deliver a first-class support service to over 950 Howdens depots across the UK and France. Location Howden Contract Type 12 Month FTC Shift Pattern: Monday to Friday (9.00am - 17.00pm) Hiring Manager RTM Depot Service Team Leader What you will be doing as a Customer Service Co-ordinator: As part of a team of 16, you will liaise with our internal customers, our depots via email and telephone, supporting the execution of the central reorder point system. You will also work cross-functionally with Supply Chain, Marketing and Design to coordinate internal stock movements across sites. To be successful, you will have experience in a solution-focused customer service role, with the ability to understand the urgency and importance of customer requests. You'll confidently provide effective solutions through direct action or informed advice, whilst escalating supply chain queries where required. A genuine passion for delivering excellent customer service and resolving issues in a timely manner is key. What do you need to qualify for a Customer Service Co-ordinator: Demonstrable experience within a customer service environment Supply chain experience in a customer service setting is desirable GCSEs in Maths and English (Grade C/4 or above) Strong working knowledge of Excel and database systems A solution-focused individual who takes ownership and accountability Excellent communication skills Able to prioritise effectively in a fast-paced environment What we can offer you: Competitive salary, bonus and benefits package Pension plan with a company contribution of up to 12% Free on-site parking Free lunch at our on-site canteen Friendly and supportive environment offering exceptional reward and recognition How to Apply: We are building a future where world-class service, innovation, and sustainability are embedded within our DNA. If Howdens sounds like the kind of place where you can build and develop your career as a Customer Service Co-ordinator then we are keen to hear from you. Howdens is founded on the principle of being Worthwhile for ALL concerned. We're working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email (url removed) with the job title and location, and we will be happy to help you. INDKSD About Howdens: Howdens Joinery is a highly successful FTSE 100 business, with more than 900 depots nationwide and more than 11,000 staff. Last year our sales reached circa 2.3bn, and we continue to experience significant growth and success. Despite our scale, Howdens remains a local business with traditional values. There is a strong entrepreneurial ethos and the opportunity to develop within a fast-paced and commercial environment. That, along with a competitive salary, development opportunities, and exciting rewards, are among the reasons why our people enjoy working for Howdens - and why we have been named one of the 10 Best Big Companies to Work For. Howdens is founded on the principle of being Worthwhile for ALL concerned. We're working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email (url removed) with the job title and location, and we will be happy to help you. Please note that candidates applying for this role must have a valid right to work in the UK, we do not offer sponsorship of employment for any depot positions at this time. We appreciate your understanding.
Technical Sales Coordinator - 12 Month FTC - £28,000-£30,000 Your new company You will be working for a manufacturing business that is based in London but have a small team of Sales Coordinators based in Stoke-on-Trent. This business has reported record growth in the last two years and are planning to continue its success throughout the next twelve months. Your new role The role of Technical Sales Co-ordinator provides exceptional customer service to our clients, managing the administrative flow between client, sales, and the final order. They have a full knowledge of product and processes and liaise with all functions across the business. Prepare quotations and pricing for clientsCheck product pricing and liaise with factoriesSupport the sales managers with administrationLiaise with clients and help with enquiriesEnsure client orders have all necessary informationLiaise with factories for any technical queriesProcess client ordersCheck stock levelsSend PO's to factoriesDaily accuracy checks What you'll need to succeed Experience in a similar fast-paced environment is essential to be considered for this role. You must be comfortable liaising with clients and colleagues via phone, not just email. Confidence - positive, have awareness, ready to face challengesInitiative - start actions, self-starter, able to solve problems.Sociability - possess the necessary skills to interact effectively with stakeholders.Diligence - show a keen attention to detail.Adaptability - curious and versatile, flexible, and able to adjust to changes, seek opportunities, team player, emotionally intelligent, What you'll get in return This role is a 12-month maternity cover role with the opportunity to be extended, depending on how the business performs at that time. You will be based in Hanley and the role requires somebody to be on site full-time. There is no hybrid working in this role. The salary ranges from £28,000-£30,000 depending on experience. Standard working hours are 9:00-17:30, Monday to Friday. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Oct 03, 2025
Full time
Technical Sales Coordinator - 12 Month FTC - £28,000-£30,000 Your new company You will be working for a manufacturing business that is based in London but have a small team of Sales Coordinators based in Stoke-on-Trent. This business has reported record growth in the last two years and are planning to continue its success throughout the next twelve months. Your new role The role of Technical Sales Co-ordinator provides exceptional customer service to our clients, managing the administrative flow between client, sales, and the final order. They have a full knowledge of product and processes and liaise with all functions across the business. Prepare quotations and pricing for clientsCheck product pricing and liaise with factoriesSupport the sales managers with administrationLiaise with clients and help with enquiriesEnsure client orders have all necessary informationLiaise with factories for any technical queriesProcess client ordersCheck stock levelsSend PO's to factoriesDaily accuracy checks What you'll need to succeed Experience in a similar fast-paced environment is essential to be considered for this role. You must be comfortable liaising with clients and colleagues via phone, not just email. Confidence - positive, have awareness, ready to face challengesInitiative - start actions, self-starter, able to solve problems.Sociability - possess the necessary skills to interact effectively with stakeholders.Diligence - show a keen attention to detail.Adaptability - curious and versatile, flexible, and able to adjust to changes, seek opportunities, team player, emotionally intelligent, What you'll get in return This role is a 12-month maternity cover role with the opportunity to be extended, depending on how the business performs at that time. You will be based in Hanley and the role requires somebody to be on site full-time. There is no hybrid working in this role. The salary ranges from £28,000-£30,000 depending on experience. Standard working hours are 9:00-17:30, Monday to Friday. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
About You You will be detail-oriented, organised, and confident in managing multiple priorities. You will possess excellent communication skills, enjoy problem-solving, and be able to work closely with clients and internal teams to ensure consistently high standards are achieved. Key Requirements Strong organisational skills with the ability to manage multiple tasks Good IT skills with the ability to click apply for full job details
Oct 02, 2025
Seasonal
About You You will be detail-oriented, organised, and confident in managing multiple priorities. You will possess excellent communication skills, enjoy problem-solving, and be able to work closely with clients and internal teams to ensure consistently high standards are achieved. Key Requirements Strong organisational skills with the ability to manage multiple tasks Good IT skills with the ability to click apply for full job details
