Our client, a large Housing Association, is seeking an experienced Lettings Officer to join their team on a temporary basis. This is an excellent opportunity for a housing professional with experience in social housing lettings and allocations to support the delivery of an efficient voids and lettings service. Key Responsibilities of a Lettings Officer: Manage the end-to-end lettings process for vacant properties. Advertise properties and allocate homes in line with housing policies and nomination agreements. Conduct applicant assessments and verify eligibility for housing. Liaise with local authorities, applicants, and internal teams to progress lettings. Arrange and conduct property viewings where required. Make offers of accommodation and complete tenancy sign-ups. Ensure void properties are re-let within target timescales. Maintain accurate records and update housing management systems. Monitor performance against lettings and void turnaround targets. Provide excellent customer service throughout the lettings process. Work closely with Housing Officers, Voids, Repairs, and Income teams to ensure a smooth customer journey. Essential Requirements Previous experience in a Lettings Officer, Allocations Officer, Housing Officer, or similar social housing role. Knowledge of housing allocations, lettings processes, and tenancy management. Experience working within a Housing Association or Local Authority environment. Strong organisational and communication skills. Ability to manage a busy workload and meet performance targets. Proficient in Microsoft Office and housing management systems. Full UK Driving License This is a hybrid role based in Leicester , offering an initial 3-month contract with the potential for extension. If this Lettings Officer role is of interest, please apply or contact (url removed)
Jun 28, 2026
Contractor
Our client, a large Housing Association, is seeking an experienced Lettings Officer to join their team on a temporary basis. This is an excellent opportunity for a housing professional with experience in social housing lettings and allocations to support the delivery of an efficient voids and lettings service. Key Responsibilities of a Lettings Officer: Manage the end-to-end lettings process for vacant properties. Advertise properties and allocate homes in line with housing policies and nomination agreements. Conduct applicant assessments and verify eligibility for housing. Liaise with local authorities, applicants, and internal teams to progress lettings. Arrange and conduct property viewings where required. Make offers of accommodation and complete tenancy sign-ups. Ensure void properties are re-let within target timescales. Maintain accurate records and update housing management systems. Monitor performance against lettings and void turnaround targets. Provide excellent customer service throughout the lettings process. Work closely with Housing Officers, Voids, Repairs, and Income teams to ensure a smooth customer journey. Essential Requirements Previous experience in a Lettings Officer, Allocations Officer, Housing Officer, or similar social housing role. Knowledge of housing allocations, lettings processes, and tenancy management. Experience working within a Housing Association or Local Authority environment. Strong organisational and communication skills. Ability to manage a busy workload and meet performance targets. Proficient in Microsoft Office and housing management systems. Full UK Driving License This is a hybrid role based in Leicester , offering an initial 3-month contract with the potential for extension. If this Lettings Officer role is of interest, please apply or contact (url removed)
Salary: £39,822.59 per annum Hours: 35 hours per week Location: Black Country & Birmingham Make a real difference where it matters most We have a fantastic opportunity for a Housing Officer (known internally as a Customer Relations Manager/CRM) to join Black Country Housing Group, with two roles available: one permanent position and one 12-month fixed-term contract. We are looking for someone who genuinely cares about people and communities and has a passion supporting others, solving problems and delivery excellent customer services. We are looking for someone who has good knowledge and skills of working in housing management that can hit the ground running. You will have a minimum of 2 years experience working in a similar role in the housing sector. You will need a full UK driving license and your own vehicle as 80% of the week will be spent out on our estates completing home visits (annual property visit, rent arrears, anti-social behaviour, estate inspections). Mileage allowance can be claimed for any travel when visiting our customers. Standard DBS Check Required Specific tasks of the role include, but are not limited to: To provide comprehensive housing management services within a defined geographical area of approx. 255 units. This will include but not limited to: Management of rent and service charge payments and arrears Management of voids & lettings to achieve void turnaround Tenancy management including nuisance & anti-social To resolve queries and complaints from residents in a timely and responsive manner To offer advice and support to any customer to help sustain their tenancy To promote and support resident engagement activities To develop neighbourhood plans and build local partnerships To meet with all residents in the area at least twice per year including shared ownership customers. To market homes within their area ensuring a waiting list is maintained for all properties To offer advice and support to all residents to assist them in meeting their obligations to pay their rents and service charges on time. To resolve queries and complaints from residents in a timely and responsive manner To resolve resident queries with regard to repairs and maintenance ensuring that contractors meet the needs of residents and their contractual responsibilities Skills and Experience required: Must have housing experience of tenant and social housing Knowledge of best practice in one of estate management, income management or tenant support Knowledge of housing law and awareness of current housing issues Seeks ways to bring improvements in the way that work is done Communicates effectively, listens sensitively, adapts to audience and fosters effective communication with others The post holder will be subject to an enhanced DBS disclosure check and a six-month probation period Customer Services or Housing Qualification required Why BCHG? Working at BCHG is different from working in a large, highly complex national provider. Here s why many people choose us and stay: We own and manage around 2,200 homes, primarily across the Black Country and Birmingham, meaning our homes are geographically close, well known and easier to manage effectively. Be more than just a number your voice is heard, and your work makes a visible difference Closer working relationships work directly with colleagues and leaders who know you and value your input. We are rooted in the Black Country for the Black Country, by the Black Country and proud of our social purpose You ll be joining us at an important time, as we deliver our BCHG 2030 strategy, with a strong focus on quality homes, sustainability, data-led decision making and long-term financial resilience. Our rewards We offer a strong and thoughtful total reward package, including: Competitive pay, externally benchmarked Flexible pension scheme with up to 7% employer contribution 28 days annual leave, plus an extra day at Christmas Option to buy or sell up to one week s leave each year Enhanced sick pay, maternity and paternity pay Health cash plan and 24/7 Employee Assistance Programme Funded professional qualifications, membership fees and leadership development Wellbeing days, volunteering time and a wide range of colleague recognition schemes About us: At Black Country Housing Group, our values are more than just words they shape the way we operate and how our colleagues interact daily. We re dedicated to the growth and well-being of our team, earning Gold recognition from Investors in People. We are also honoured to have received the Gold Award from the Armed Forces Covenant for our ongoing support of veterans and their families. As a Disability Confident Employer, we continuously strive to create a more inclusive workplace. We are proud to promote equal opportunities and welcome applications from all backgrounds, including those of different ages, disabilities, genders, sexual orientations, races, religions, and marital statuses. Reasonable adjustments will be made available if required during the interview process. If this sounds like the right fit for you, we encourage you to join our friendly and dedicated team at BCHG! How to Apply and Next Steps: To apply for this role. please complete the application form and upload your CV. Closing Date: 17th July 2026 Please note that we reserve the right to close the advert earlier than the stated closing date where we receive a high volume of applications. If you have any questions about this vacancy, or require any reasonable adjustments to support your application, please get in touch with our HR team via (url removed) who will be happy to assist. We kindly request that no direct approaches are made from agencies for this role and only applications made via our applicant tracking system (ATS) will be accepted.
Jun 28, 2026
Full time
Salary: £39,822.59 per annum Hours: 35 hours per week Location: Black Country & Birmingham Make a real difference where it matters most We have a fantastic opportunity for a Housing Officer (known internally as a Customer Relations Manager/CRM) to join Black Country Housing Group, with two roles available: one permanent position and one 12-month fixed-term contract. We are looking for someone who genuinely cares about people and communities and has a passion supporting others, solving problems and delivery excellent customer services. We are looking for someone who has good knowledge and skills of working in housing management that can hit the ground running. You will have a minimum of 2 years experience working in a similar role in the housing sector. You will need a full UK driving license and your own vehicle as 80% of the week will be spent out on our estates completing home visits (annual property visit, rent arrears, anti-social behaviour, estate inspections). Mileage allowance can be claimed for any travel when visiting our customers. Standard DBS Check Required Specific tasks of the role include, but are not limited to: To provide comprehensive housing management services within a defined geographical area of approx. 255 units. This will include but not limited to: Management of rent and service charge payments and arrears Management of voids & lettings to achieve void turnaround Tenancy management including nuisance & anti-social To resolve queries and complaints from residents in a timely and responsive manner To offer advice and support to any customer to help sustain their tenancy To promote and support resident engagement activities To develop neighbourhood plans and build local partnerships To meet with all residents in the area at least twice per year including shared ownership customers. To market homes within their area ensuring a waiting list is maintained for all properties To offer advice and support to all residents to assist them in meeting their obligations to pay their rents and service charges on time. To resolve queries and complaints from residents in a timely and responsive manner To resolve resident queries with regard to repairs and maintenance ensuring that contractors meet the needs of residents and their contractual responsibilities Skills and Experience required: Must have housing experience of tenant and social housing Knowledge of best practice in one of estate management, income management or tenant support Knowledge of housing law and awareness of current housing issues Seeks ways to bring improvements in the way that work is done Communicates effectively, listens sensitively, adapts to audience and fosters effective communication with others The post holder will be subject to an enhanced DBS disclosure check and a six-month probation period Customer Services or Housing Qualification required Why BCHG? Working at BCHG is different from working in a large, highly complex national provider. Here s why many people choose us and stay: We own and manage around 2,200 homes, primarily across the Black Country and Birmingham, meaning our homes are geographically close, well known and easier to manage effectively. Be more than just a number your voice is heard, and your work makes a visible difference Closer working relationships work directly with colleagues and leaders who know you and value your input. We are rooted in the Black Country for the Black Country, by the Black Country and proud of our social purpose You ll be joining us at an important time, as we deliver our BCHG 2030 strategy, with a strong focus on quality homes, sustainability, data-led decision making and long-term financial resilience. Our rewards We offer a strong and thoughtful total reward package, including: Competitive pay, externally benchmarked Flexible pension scheme with up to 7% employer contribution 28 days annual leave, plus an extra day at Christmas Option to buy or sell up to one week s leave each year Enhanced sick pay, maternity and paternity pay Health cash plan and 24/7 Employee Assistance Programme Funded professional qualifications, membership fees and leadership development Wellbeing days, volunteering time and a wide range of colleague recognition schemes About us: At Black Country Housing Group, our values are more than just words they shape the way we operate and how our colleagues interact daily. We re dedicated to the growth and well-being of our team, earning Gold recognition from Investors in People. We are also honoured to have received the Gold Award from the Armed Forces Covenant for our ongoing support of veterans and their families. As a Disability Confident Employer, we continuously strive to create a more inclusive workplace. We are proud to promote equal opportunities and welcome applications from all backgrounds, including those of different ages, disabilities, genders, sexual orientations, races, religions, and marital statuses. Reasonable adjustments will be made available if required during the interview process. If this sounds like the right fit for you, we encourage you to join our friendly and dedicated team at BCHG! How to Apply and Next Steps: To apply for this role. please complete the application form and upload your CV. Closing Date: 17th July 2026 Please note that we reserve the right to close the advert earlier than the stated closing date where we receive a high volume of applications. If you have any questions about this vacancy, or require any reasonable adjustments to support your application, please get in touch with our HR team via (url removed) who will be happy to assist. We kindly request that no direct approaches are made from agencies for this role and only applications made via our applicant tracking system (ATS) will be accepted.
We are currently recruiting for a Vault Officer to join our G4S team, working for a well-known site in Exeter! Contract Information: Pay Rate: £14.87 per hour rising to £15.47 after 12 months (plus night allowance if applicable) Hours per week: 27 hours Shift Pattern: Rolling Shift Pattern, 06:00 - 18:00. For your application to be considered, please upload an up-to-date CV! Your Time at Work As a Vault Officer your duties will include: - Operate in a receipt and dispatch function dealing with internal and/or external customers, including responsibility for ensuring accurate and secure loading/unloading of CIT, ATM and Trunker vehicles. - Carry out daily Vault Audits, identifying and investigating discrepancies and reporting to management as necessary. - Be aware of health and safety issues and ensure all staff are able to work in a safe manner. - Control exit and entry of vehicles to loading bay(s) and branch where applicable. - Must always adhere to Operational Standing Orders. - Complete all necessary paperwork and ensure records are retained and stored correctly. - Carry out any other duties that are deemed reasonable. - Liaise with other departments, branches, customers and suppliers, as appropriate, to resolve issues and maintain service. - Follow company procedures to ensure the security of cash, valuables, staff and premises is maintained at all times. - Ensure 5S standards are consistently reviewed and adhered to. - Responsible for opening and closing of the vaults both routinely and in an emergency using appropriate security measures. - Using a computerised system (Viper) to ensure an audit trail for all cash/containers is maintained at all times. - Prepare consignments of customer funds for dispatch to vehicles. - This job description will be subject to change in accordance with operational developments and the job holder's expertise - Full and proper use of mechanical handling equipment. - Undertake training activities as required. - Issue, receive and maintain security of all keys held within the secure area . - Monitor branch and vehicle holdings to ensure they are within insurance indemnities, reporting any potential breaches. - You'll also need to have a flexible approach to working hours (including weekends and bank holidays), being happy to adapt plans to meet changing circumstances. - Undertake other duties that may reasonably be assigned to you by your line manager or the business. Our Perfect Worker You will need to work within the company's procedural guidelines to ensure a high quality of service is consistently maintained with optimum efficiency. Due to the nature of the industry in which we operate, you will need to be confident working to stringent procedures within a highly regulated environment. This will ensure that our service remains superior and that our customers' requirements are met with optimum efficiency. What makes a successful Vault Officer? - You will need to be confident in communicating at all levels in both written and spoken English. - You will need to be confident in following specific procedures and instructions. - An appropriate level of numeracy is also very important. - You must also be able to work to tight deadlines. - Previous experience using IT and computer systems would be extremely beneficial. - Must be comfortable working within a secure, confined and highly regulated environment. - You must also be willing to undertake shift work - You will need to be able to work as part of a team. - Finally, you must be continuously focused on providing a top-notch service to our customers by being efficient, flexible and at all times security conscious. Key Information and Benefits - Pension scheme - Flexible working policies - We Care - providing 24/7 access to online GP, mental health support and virtual wellbeing - HSF - Health Cash Plans - Corporate perks and discounts and Home) - Payroll Giving - Training and Development Opportunities (inc Apprenticeships in England) Job Ref: 1G4S (G628) G4S are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
Jun 27, 2026
Full time
We are currently recruiting for a Vault Officer to join our G4S team, working for a well-known site in Exeter! Contract Information: Pay Rate: £14.87 per hour rising to £15.47 after 12 months (plus night allowance if applicable) Hours per week: 27 hours Shift Pattern: Rolling Shift Pattern, 06:00 - 18:00. For your application to be considered, please upload an up-to-date CV! Your Time at Work As a Vault Officer your duties will include: - Operate in a receipt and dispatch function dealing with internal and/or external customers, including responsibility for ensuring accurate and secure loading/unloading of CIT, ATM and Trunker vehicles. - Carry out daily Vault Audits, identifying and investigating discrepancies and reporting to management as necessary. - Be aware of health and safety issues and ensure all staff are able to work in a safe manner. - Control exit and entry of vehicles to loading bay(s) and branch where applicable. - Must always adhere to Operational Standing Orders. - Complete all necessary paperwork and ensure records are retained and stored correctly. - Carry out any other duties that are deemed reasonable. - Liaise with other departments, branches, customers and suppliers, as appropriate, to resolve issues and maintain service. - Follow company procedures to ensure the security of cash, valuables, staff and premises is maintained at all times. - Ensure 5S standards are consistently reviewed and adhered to. - Responsible for opening and closing of the vaults both routinely and in an emergency using appropriate security measures. - Using a computerised system (Viper) to ensure an audit trail for all cash/containers is maintained at all times. - Prepare consignments of customer funds for dispatch to vehicles. - This job description will be subject to change in accordance with operational developments and the job holder's expertise - Full and proper use of mechanical handling equipment. - Undertake training activities as required. - Issue, receive and maintain security of all keys held within the secure area . - Monitor branch and vehicle holdings to ensure they are within insurance indemnities, reporting any potential breaches. - You'll also need to have a flexible approach to working hours (including weekends and bank holidays), being happy to adapt plans to meet changing circumstances. - Undertake other duties that may reasonably be assigned to you by your line manager or the business. Our Perfect Worker You will need to work within the company's procedural guidelines to ensure a high quality of service is consistently maintained with optimum efficiency. Due to the nature of the industry in which we operate, you will need to be confident working to stringent procedures within a highly regulated environment. This will ensure that our service remains superior and that our customers' requirements are met with optimum efficiency. What makes a successful Vault Officer? - You will need to be confident in communicating at all levels in both written and spoken English. - You will need to be confident in following specific procedures and instructions. - An appropriate level of numeracy is also very important. - You must also be able to work to tight deadlines. - Previous experience using IT and computer systems would be extremely beneficial. - Must be comfortable working within a secure, confined and highly regulated environment. - You must also be willing to undertake shift work - You will need to be able to work as part of a team. - Finally, you must be continuously focused on providing a top-notch service to our customers by being efficient, flexible and at all times security conscious. Key Information and Benefits - Pension scheme - Flexible working policies - We Care - providing 24/7 access to online GP, mental health support and virtual wellbeing - HSF - Health Cash Plans - Corporate perks and discounts and Home) - Payroll Giving - Training and Development Opportunities (inc Apprenticeships in England) Job Ref: 1G4S (G628) G4S are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
About Us Harris Girls' Academy East Dulwich is an outstanding place-for students and staff alike. We pride ourselves on helping our students to be incredibly successful and we are as driven to support our staff, with an excellent CPD programme and development opportunities for all staff at the academy. We encourage our students and staff to live our core values of character, courage and conscience in our community and beyond. We have an excellent staff who are highly motivated, committed and happy. Summary Do you have experience with finance in either a professional or school capacity? We are looking to appoint a dedicated and organised Finance Officer to oversee financial duties across Harris Academy Peckham and Harris Girls' Academy East Dulwich. This is an excellent opportunity for someone with finance experience who is reliable, proactive, committed to maintaining high standards off accuracy and confidentiality. The actual salary for this role will be £32,712.26-£34,706.16 (40 weeks per year, 37.5 hours per week). Main Areas of Responsibility Your responsibilities will include: Managing purchase orders, invoices, expenses and supplier queries within the finance system Processing BACS payments, credit cards, petty cash and completing bank reconciliations Handling bursary claims, raising sales invoices and ensuring timely income collection Supporting budget holders with monthly monitoring and reporting Managing the ParentPay system, including queries, debtors and reporting Producing finance reports (e.g. trips, tuition, consumables) Maintaining accurate financial records and filing systems Ensuring compliance with academy financial regulations and procedures Managing the contracts register and supporting tendering and renewals Working with senior leaders to ensuring value for money and effective spend Assisting with internal and external audits Providing general finance support and dealing with queries Qualifications & Experience We would like to hear from you if you have: Qualifications to Level 3 or above (A level or equivalent) At least one year's experience working in a finance department Experience of working within financial controls Experience of assisting with budget setting and budget management Good spoken and written communication skills in order to communicate with a wide variety of stakeholders Strong MS Office skills High levels of numeracy For a full job description and person specification, please download the Job Pack. Professional Development & Benefits Our people are at the heart of our success. We have developed a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level. In addition to the opportunities for career development and progression, we also offer a competitive rewards and benefits package which includes our Harris Allowance for teachers on MPS/UPS, a Performance and Loyalty Bonus, Pension Scheme with generous employer contributions, a Wellbeing Cash Plan and many other benefits. Learn more about our benefits on our website. Safeguarding Notice The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed. Equal Opportunities The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment. Next Steps If you have any questions about this opportunity, please send us an email, or call to arrange a conversation. Before applying, please download the Job Pack for full details on the job responsibilities and person specification. This will be helpful for you when completing your application, and throughout the recruitment process. We encourage you to apply as soon as possible as we may interview and offer to a candidate before the closing date. Please note that we only accept applications submitted before the closing date via our careers website.
Jun 27, 2026
Full time
About Us Harris Girls' Academy East Dulwich is an outstanding place-for students and staff alike. We pride ourselves on helping our students to be incredibly successful and we are as driven to support our staff, with an excellent CPD programme and development opportunities for all staff at the academy. We encourage our students and staff to live our core values of character, courage and conscience in our community and beyond. We have an excellent staff who are highly motivated, committed and happy. Summary Do you have experience with finance in either a professional or school capacity? We are looking to appoint a dedicated and organised Finance Officer to oversee financial duties across Harris Academy Peckham and Harris Girls' Academy East Dulwich. This is an excellent opportunity for someone with finance experience who is reliable, proactive, committed to maintaining high standards off accuracy and confidentiality. The actual salary for this role will be £32,712.26-£34,706.16 (40 weeks per year, 37.5 hours per week). Main Areas of Responsibility Your responsibilities will include: Managing purchase orders, invoices, expenses and supplier queries within the finance system Processing BACS payments, credit cards, petty cash and completing bank reconciliations Handling bursary claims, raising sales invoices and ensuring timely income collection Supporting budget holders with monthly monitoring and reporting Managing the ParentPay system, including queries, debtors and reporting Producing finance reports (e.g. trips, tuition, consumables) Maintaining accurate financial records and filing systems Ensuring compliance with academy financial regulations and procedures Managing the contracts register and supporting tendering and renewals Working with senior leaders to ensuring value for money and effective spend Assisting with internal and external audits Providing general finance support and dealing with queries Qualifications & Experience We would like to hear from you if you have: Qualifications to Level 3 or above (A level or equivalent) At least one year's experience working in a finance department Experience of working within financial controls Experience of assisting with budget setting and budget management Good spoken and written communication skills in order to communicate with a wide variety of stakeholders Strong MS Office skills High levels of numeracy For a full job description and person specification, please download the Job Pack. Professional Development & Benefits Our people are at the heart of our success. We have developed a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level. In addition to the opportunities for career development and progression, we also offer a competitive rewards and benefits package which includes our Harris Allowance for teachers on MPS/UPS, a Performance and Loyalty Bonus, Pension Scheme with generous employer contributions, a Wellbeing Cash Plan and many other benefits. Learn more about our benefits on our website. Safeguarding Notice The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed. Equal Opportunities The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment. Next Steps If you have any questions about this opportunity, please send us an email, or call to arrange a conversation. Before applying, please download the Job Pack for full details on the job responsibilities and person specification. This will be helpful for you when completing your application, and throughout the recruitment process. We encourage you to apply as soon as possible as we may interview and offer to a candidate before the closing date. Please note that we only accept applications submitted before the closing date via our careers website.
Title: Senior Housing Complaints Officer Location: Birmingham City Centre Contract: 3 Months - Temporary Contract Hours: Monday - Friday (8-4 OR 9-5) (35 hours paid) Start Date: ASAP Pay Rate: £21 per hour (All-inclusive via Umbrella) Working Pattern: Hybrid (3 days office / 2 days home after initial training period) CCP are currently recruiting for an experienced Senior Housing Complaints Officer to join a busy and fast-paced housing team based in Birmingham City Centre . This is a 6-month temporary assignment with an immediate start available. This role is ideal for candidates with strong housing complaints experience, particularly those who have previously managed cases escalated to the Housing Ombudsman. Key Responsibilities Manage and investigate complex housing complaints from initial stage through to resolution Respond to Housing Ombudsman enquiries and determinations Draft detailed, high-quality response letters in line with policy and regulatory standards Liaise with internal departments to gather information and resolve complaints effectively Ensure complaints are handled in line with statutory timeframes and best practice Identify service improvements and contribute to learning from complaints Manage high volumes of complex cases simultaneously Essential Experience Required Previous experience handling housing complaints involving the Housing Ombudsman (essential) Strong knowledge of housing legislation and complaint handling procedures Experience working within a local authority or housing association Excellent written communication and case management skills Ability to manage high volumes of complex cases Applications without Housing Ombudsman experience will not be considered. Why Apply? Competitive £21 per hour (umbrella rate) Central Birmingham location with excellent transport links Immediate start available Opportunity to work within a reputable housing team Hybrid flexibility after initial training How to Apply This role is being managed by Dan Bryant at CCP. If you believe you have the relevant experience and would like to be considered, please apply online today. We aim to respond to all applications within 72 hours. About CCP CCP are specialists in Customer Operations and CX recruitment. Since 2010, we've earned a reputation for delivering exceptional service to clients and candidates alike. We immerse ourselves in the brands we represent, supporting both established names and exciting startups, and assist businesses with talent attraction and employee retention strategies to ensure long-term success.
Jun 27, 2026
Seasonal
Title: Senior Housing Complaints Officer Location: Birmingham City Centre Contract: 3 Months - Temporary Contract Hours: Monday - Friday (8-4 OR 9-5) (35 hours paid) Start Date: ASAP Pay Rate: £21 per hour (All-inclusive via Umbrella) Working Pattern: Hybrid (3 days office / 2 days home after initial training period) CCP are currently recruiting for an experienced Senior Housing Complaints Officer to join a busy and fast-paced housing team based in Birmingham City Centre . This is a 6-month temporary assignment with an immediate start available. This role is ideal for candidates with strong housing complaints experience, particularly those who have previously managed cases escalated to the Housing Ombudsman. Key Responsibilities Manage and investigate complex housing complaints from initial stage through to resolution Respond to Housing Ombudsman enquiries and determinations Draft detailed, high-quality response letters in line with policy and regulatory standards Liaise with internal departments to gather information and resolve complaints effectively Ensure complaints are handled in line with statutory timeframes and best practice Identify service improvements and contribute to learning from complaints Manage high volumes of complex cases simultaneously Essential Experience Required Previous experience handling housing complaints involving the Housing Ombudsman (essential) Strong knowledge of housing legislation and complaint handling procedures Experience working within a local authority or housing association Excellent written communication and case management skills Ability to manage high volumes of complex cases Applications without Housing Ombudsman experience will not be considered. Why Apply? Competitive £21 per hour (umbrella rate) Central Birmingham location with excellent transport links Immediate start available Opportunity to work within a reputable housing team Hybrid flexibility after initial training How to Apply This role is being managed by Dan Bryant at CCP. If you believe you have the relevant experience and would like to be considered, please apply online today. We aim to respond to all applications within 72 hours. About CCP CCP are specialists in Customer Operations and CX recruitment. Since 2010, we've earned a reputation for delivering exceptional service to clients and candidates alike. We immerse ourselves in the brands we represent, supporting both established names and exciting startups, and assist businesses with talent attraction and employee retention strategies to ensure long-term success.
Learning Development Officer We are seeking an enthusiastic and engaging Education Officer to deliver rail education programmes across Wiltshire, Dorset and Somerset. Position: Learning Development Officer - Rail Safety & Sustainable Travel Salary: £32,916 per annum Location: Wiltshire, Dorset & Somerset Hours: Full-time (applications from two part-time applicants will be considered) Contract: Maternity Cover, up to 12 months from September 2026 Inspire the Next Generation to Travel Safely and Sustainably Working with schools, railway partners and Community Rail Partnerships, you will help young people understand rail safety, build confidence in using public transport and explore the benefits of sustainable travel. This varied role combines classroom teaching, educational visits, train travel and resource development. No two days are the same. The Role You will plan and deliver engaging educational activities for schools across the region, helping students gain confidence in travelling by train and encouraging sustainable travel choices. Key Responsibilities Deliver workshops, assemblies and educational activities in schools. Plan and lead rail familiarisation visits, including station visits and train journeys. Act as the main point of contact for schools and coordinate educational trips. Deliver safety briefings and ensure activities meet safeguarding and railway safety requirements. Develop curriculum-linked resources for Key Stages 1-3. Evaluate projects and use feedback to improve future delivery. Build positive relationships with schools, community partners and railway stakeholders. Promote the programme through outreach and networking activities. About You We are looking for someone who can inspire and engage young people of all abilities and backgrounds. Essential Skills and Experience Experience delivering educational sessions in a school, community or youth setting. A recognised teaching qualification. Excellent communication and organisational skills. Experience supporting educational visits, off-site learning or group travel. Knowledge of safeguarding procedures and Keeping Children Safe in Education (KCSIE). Confidence working independently and adapting to changing circumstances. Experience contributing to risk assessments and evaluating project outcomes. A current First Aid qualification, or willingness to undertake training. A full driving licence and access to a vehicle when rail travel is not practical. Location and Travel The role involves regular travel across Wiltshire, Dorset and Somerset. Candidates should ideally be based within easy reach of Westbury Station, although applications are welcomed from across the wider region. Wherever possible, travel will be undertaken by rail and a rail travel pass will be provided. About the Organisation This innovative education programme helps children and young people travel safely, confidently and independently. Working alongside Community Rail Partnerships and railway stakeholders, the team delivers engaging learning experiences that promote sustainable travel and support local communities. Why Join The Team? This is an opportunity to make a genuine difference to the lives of young people while promoting sustainable travel and supporting local communities. You'll join a small, passionate team delivering innovative projects that help people travel safely, confidently and independently. How to Apply Please send your CV and a covering letter outlining your suitability for the role Other roles you may have experience of could include Education Officer, Learning Officer, Schools Engagement Officer, Community Education Officer, Education Coordinator, Youth Engagement Officer, Outreach Officer, Education Programme Officer, Learning and Participation Officer, Schools Liaison Officer. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Jun 27, 2026
Full time
Learning Development Officer We are seeking an enthusiastic and engaging Education Officer to deliver rail education programmes across Wiltshire, Dorset and Somerset. Position: Learning Development Officer - Rail Safety & Sustainable Travel Salary: £32,916 per annum Location: Wiltshire, Dorset & Somerset Hours: Full-time (applications from two part-time applicants will be considered) Contract: Maternity Cover, up to 12 months from September 2026 Inspire the Next Generation to Travel Safely and Sustainably Working with schools, railway partners and Community Rail Partnerships, you will help young people understand rail safety, build confidence in using public transport and explore the benefits of sustainable travel. This varied role combines classroom teaching, educational visits, train travel and resource development. No two days are the same. The Role You will plan and deliver engaging educational activities for schools across the region, helping students gain confidence in travelling by train and encouraging sustainable travel choices. Key Responsibilities Deliver workshops, assemblies and educational activities in schools. Plan and lead rail familiarisation visits, including station visits and train journeys. Act as the main point of contact for schools and coordinate educational trips. Deliver safety briefings and ensure activities meet safeguarding and railway safety requirements. Develop curriculum-linked resources for Key Stages 1-3. Evaluate projects and use feedback to improve future delivery. Build positive relationships with schools, community partners and railway stakeholders. Promote the programme through outreach and networking activities. About You We are looking for someone who can inspire and engage young people of all abilities and backgrounds. Essential Skills and Experience Experience delivering educational sessions in a school, community or youth setting. A recognised teaching qualification. Excellent communication and organisational skills. Experience supporting educational visits, off-site learning or group travel. Knowledge of safeguarding procedures and Keeping Children Safe in Education (KCSIE). Confidence working independently and adapting to changing circumstances. Experience contributing to risk assessments and evaluating project outcomes. A current First Aid qualification, or willingness to undertake training. A full driving licence and access to a vehicle when rail travel is not practical. Location and Travel The role involves regular travel across Wiltshire, Dorset and Somerset. Candidates should ideally be based within easy reach of Westbury Station, although applications are welcomed from across the wider region. Wherever possible, travel will be undertaken by rail and a rail travel pass will be provided. About the Organisation This innovative education programme helps children and young people travel safely, confidently and independently. Working alongside Community Rail Partnerships and railway stakeholders, the team delivers engaging learning experiences that promote sustainable travel and support local communities. Why Join The Team? This is an opportunity to make a genuine difference to the lives of young people while promoting sustainable travel and supporting local communities. You'll join a small, passionate team delivering innovative projects that help people travel safely, confidently and independently. How to Apply Please send your CV and a covering letter outlining your suitability for the role Other roles you may have experience of could include Education Officer, Learning Officer, Schools Engagement Officer, Community Education Officer, Education Coordinator, Youth Engagement Officer, Outreach Officer, Education Programme Officer, Learning and Participation Officer, Schools Liaison Officer. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgemental and able to work effectively with people experiencing distress? If you can embody our values of Hope, Courage, Togetherness , and Responsiveness , and want to help others build resilience and manage their wellbeing, we d love to hear from you. Financial Controller Reference: 367 Responsible to: Senior Finance Manager Working hours: Up to 37.5 hours per week Contract: Permanent Salary: £32,000 - £34,000 per annum Based: Watford (some flexibility for hybrid work from home) This is a position offering someone with the appropriate values and experience, the opportunity to play a pivotal role in the Finance Team, coordinating the Finance Department, ensuring that financial & payroll information is processed in accordance with HMN procedures & timescales. As a Financial Controller you will work closely with the Senior Finance Manager to drive quality financial processes through the core of the organisation, leading on the management of the team. Key Responsibilities Production of monthly management accounts to Senior Management budget holders Line Management of the Finance Administrators & Finance Officer Support with quarterly reconciliations & reports for Board Assisting with setting yearly budgets & projections in liaison with Senior Leadership Team & Finance Manager Assist budget holders in appropriate activity analysis Coordinating payroll processes are robust and efficient with HR Investigation of queries from suppliers & staff providing advice & assistance as required Produce ad-hoc financial/management information as required by the CEO or Senior Leaders To ensure financial systems guarantee clarity of requirement for grant and contract monitoring and compliance. Oversee all financial transactions, and sales and purchase invoices are accurately entered by the finance team into QuickBooks & ensure financial information is processed in accordance with procedure Awareness of UK accounting requirements and Charity SORP changes that may affect the organisation. The post holder will support SMT with budgets for service implementations and service development to facilitate continuous improvement and safe practice. We offer: Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays) An additional day of leave each year for your birthday following completion of probation period. Ongoing training relevant to your role. An Employee Assistance Programme. Eligibility for blue light card. Health cover (after 6 months employment) compensation payment for Optical, Dental, Chiropody and Therapy Treatments. Being able to drive and having access to your own vehicle (or equivalent) is essential for this role. Closing date for applications will be 20th July 2026. Interviews to be held on a rolling basis at our Watford Wellbeing Centre. This advert may close early if a suitable applicant is found. Please submit your application as soon as possible. N.B. Please quote reference number 367 when completing your application for this role. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs. Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team. No agencies please.
Jun 27, 2026
Full time
Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgemental and able to work effectively with people experiencing distress? If you can embody our values of Hope, Courage, Togetherness , and Responsiveness , and want to help others build resilience and manage their wellbeing, we d love to hear from you. Financial Controller Reference: 367 Responsible to: Senior Finance Manager Working hours: Up to 37.5 hours per week Contract: Permanent Salary: £32,000 - £34,000 per annum Based: Watford (some flexibility for hybrid work from home) This is a position offering someone with the appropriate values and experience, the opportunity to play a pivotal role in the Finance Team, coordinating the Finance Department, ensuring that financial & payroll information is processed in accordance with HMN procedures & timescales. As a Financial Controller you will work closely with the Senior Finance Manager to drive quality financial processes through the core of the organisation, leading on the management of the team. Key Responsibilities Production of monthly management accounts to Senior Management budget holders Line Management of the Finance Administrators & Finance Officer Support with quarterly reconciliations & reports for Board Assisting with setting yearly budgets & projections in liaison with Senior Leadership Team & Finance Manager Assist budget holders in appropriate activity analysis Coordinating payroll processes are robust and efficient with HR Investigation of queries from suppliers & staff providing advice & assistance as required Produce ad-hoc financial/management information as required by the CEO or Senior Leaders To ensure financial systems guarantee clarity of requirement for grant and contract monitoring and compliance. Oversee all financial transactions, and sales and purchase invoices are accurately entered by the finance team into QuickBooks & ensure financial information is processed in accordance with procedure Awareness of UK accounting requirements and Charity SORP changes that may affect the organisation. The post holder will support SMT with budgets for service implementations and service development to facilitate continuous improvement and safe practice. We offer: Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays) An additional day of leave each year for your birthday following completion of probation period. Ongoing training relevant to your role. An Employee Assistance Programme. Eligibility for blue light card. Health cover (after 6 months employment) compensation payment for Optical, Dental, Chiropody and Therapy Treatments. Being able to drive and having access to your own vehicle (or equivalent) is essential for this role. Closing date for applications will be 20th July 2026. Interviews to be held on a rolling basis at our Watford Wellbeing Centre. This advert may close early if a suitable applicant is found. Please submit your application as soon as possible. N.B. Please quote reference number 367 when completing your application for this role. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs. Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team. No agencies please.
Licencing Officer Vacancy - 3-6-month contract Your new company Due to the partnership between Hays and Birmingham City Council, we are looking to recruit a Licencing Officer to join their Hackney Carriage and Private Hire Licencing team based in Garretts Green. Being the largest leading local authority in the whole of Europe, Birmingham City Council are renowned for their expertise in public services and endless opportunities. Birmingham City Council provides the city's residents with a number of services to ensure stability within citizens' daily lives. Your new role Birmingham City Council is seeking a dedicated and detail-oriented Taxi Licencing Officer to join our team at Phoenix House. This is an excellent opportunity for someone who enjoys working with data, has a keen eye for accuracy, and is looking to develop a career in licencing. In this role, you will be responsible for processing taxi licencing applications accurately and efficiently, ensuring all documentation is thoroughly reviewed and verified in line with council standards. You will upload and maintain records within internal systems, produce and issue taxi badges and licence plates, and support a range of general administrative tasks within the licencing team. As your confidence and competence grow, you will also respond to queries and provide support to customers and stakeholders where required. What you'll need to succeed To be successful in this role, you will need to be someone who demonstrates strong attention to detail and accuracy, with the ability to confidently work with data and handle documentation. You should have excellent organisational and administrative skills, be comfortable following processes, and be able to meet deadlines in a structured environment. Good communication skills are important, particularly as you develop in the role and begin responding to queries. A positive attitude and willingness to learn are essential, as full training will be provided. While previous licencing experience is not required, a background in administration, compliance, or document processing would be advantageous. What you'll get in return You will be paid a competitive hourly rate and have a guaranteed long-term, full-time role with further opportunities for permanent opportunities. As a Hays contractor, you will have a dedicated consultant who will support you throughout the recruitment process as well as whilst you are at work. You will be given access to our training platform, where you can assign yourself to free online training to enhance your own skills. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Jun 27, 2026
Contractor
Licencing Officer Vacancy - 3-6-month contract Your new company Due to the partnership between Hays and Birmingham City Council, we are looking to recruit a Licencing Officer to join their Hackney Carriage and Private Hire Licencing team based in Garretts Green. Being the largest leading local authority in the whole of Europe, Birmingham City Council are renowned for their expertise in public services and endless opportunities. Birmingham City Council provides the city's residents with a number of services to ensure stability within citizens' daily lives. Your new role Birmingham City Council is seeking a dedicated and detail-oriented Taxi Licencing Officer to join our team at Phoenix House. This is an excellent opportunity for someone who enjoys working with data, has a keen eye for accuracy, and is looking to develop a career in licencing. In this role, you will be responsible for processing taxi licencing applications accurately and efficiently, ensuring all documentation is thoroughly reviewed and verified in line with council standards. You will upload and maintain records within internal systems, produce and issue taxi badges and licence plates, and support a range of general administrative tasks within the licencing team. As your confidence and competence grow, you will also respond to queries and provide support to customers and stakeholders where required. What you'll need to succeed To be successful in this role, you will need to be someone who demonstrates strong attention to detail and accuracy, with the ability to confidently work with data and handle documentation. You should have excellent organisational and administrative skills, be comfortable following processes, and be able to meet deadlines in a structured environment. Good communication skills are important, particularly as you develop in the role and begin responding to queries. A positive attitude and willingness to learn are essential, as full training will be provided. While previous licencing experience is not required, a background in administration, compliance, or document processing would be advantageous. What you'll get in return You will be paid a competitive hourly rate and have a guaranteed long-term, full-time role with further opportunities for permanent opportunities. As a Hays contractor, you will have a dedicated consultant who will support you throughout the recruitment process as well as whilst you are at work. You will be given access to our training platform, where you can assign yourself to free online training to enhance your own skills. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Community Health and Engagement Officer (CHEO) £ 16.47 per hour Permanent, part time to Full time Hours available Monday to Friday up to 8 Hours per day, flexible start time We have an exciting opportunity for a Community Health & Engagement Officer to join our Surrey Wheelchair Services in Woking . Ross Care is a fast-growing business and a leading provider of Wheelchair Services across the country. We work closely with NHS, Local Authority and Social Care Organisations providing a complete outsourced service driving high quality. As the Community Health and Engagement Officer you will create and manage a stakeholder relationship plan to ensure all key stakeholders are engaged and play an active role in the service provision. You will contribute to service quality assurance procedures, recruiting and leading a service users board, support our complaints process and support ongoing service improvement activities. You will be highlighting the importance of using lived experience in service improvement and promote the social model of disability within the service. Key Responsibilities Service User Engagement Promoting the importance of user lived experience in the company, community and among external stakeholders. Creating, recruiting, and developing a service user forum/service improvement board to meet with on a quarterly basis to oversee improvement and question the local service centre staff. Attending internal meetings to stay up to date with daily operations of the service and to be the advocate for user experience. Quality Monitoring & Improvement Attending the monthly contract review meetings with the Integrated Care Board. Using the input from service users gained from meetings of the service user forum and other engagement with users to refine existing practice and highlight areas that need improvement. Implementing improvements following complaints. Feedback from Service Users through formal mechanisms. Service User Support Supporting users who are not eligible to have a wheelchair provided by the service, helping to identify options available Supporting Service Users to navigate the complaints process. Making information available via signposting to other services other health professionals, social care, MIND, charities, citizens advice etc. Networking and Communication Networking with professionals in other services to promote knowledge of the wheelchair service and to highlight areas for improvements Networking with local and national disability organisations. Some use of local social media to promote service user engagement. Producing a local newsletter and providing other service users relevant information. What are we looking for? Lived experience of vulnerable children and adults, gained through personal or carer use, including personal experience of wheelchair and other healthcare equipment and services, within a home, health, or social care setting. experience of strategic and project planning and decision making. Experience of managing multiple workstreams with ability to prioritise and organise work effectively Good interpersonal skills, including demonstrable knowledge and practice of customer care including conflict management. Good written and verbal communication skills. Good IT skills and ability to contribute to the production of communications material aimed at service users. Understanding and willingness to use social media for service user engagement. Marketing/PR experience would be advantageous. Understanding of research and audit processes advantageous. A UK driving licence is essential. What can we offer you? £ 16.47 per hour Permanent, part time to Full time Hours available Monday to Friday up to 8 Hours per day, flexible start time Up to 33 days holiday (including bank holidays) Company Pension Scheme Life Assurance INDHS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Jun 27, 2026
Full time
Community Health and Engagement Officer (CHEO) £ 16.47 per hour Permanent, part time to Full time Hours available Monday to Friday up to 8 Hours per day, flexible start time We have an exciting opportunity for a Community Health & Engagement Officer to join our Surrey Wheelchair Services in Woking . Ross Care is a fast-growing business and a leading provider of Wheelchair Services across the country. We work closely with NHS, Local Authority and Social Care Organisations providing a complete outsourced service driving high quality. As the Community Health and Engagement Officer you will create and manage a stakeholder relationship plan to ensure all key stakeholders are engaged and play an active role in the service provision. You will contribute to service quality assurance procedures, recruiting and leading a service users board, support our complaints process and support ongoing service improvement activities. You will be highlighting the importance of using lived experience in service improvement and promote the social model of disability within the service. Key Responsibilities Service User Engagement Promoting the importance of user lived experience in the company, community and among external stakeholders. Creating, recruiting, and developing a service user forum/service improvement board to meet with on a quarterly basis to oversee improvement and question the local service centre staff. Attending internal meetings to stay up to date with daily operations of the service and to be the advocate for user experience. Quality Monitoring & Improvement Attending the monthly contract review meetings with the Integrated Care Board. Using the input from service users gained from meetings of the service user forum and other engagement with users to refine existing practice and highlight areas that need improvement. Implementing improvements following complaints. Feedback from Service Users through formal mechanisms. Service User Support Supporting users who are not eligible to have a wheelchair provided by the service, helping to identify options available Supporting Service Users to navigate the complaints process. Making information available via signposting to other services other health professionals, social care, MIND, charities, citizens advice etc. Networking and Communication Networking with professionals in other services to promote knowledge of the wheelchair service and to highlight areas for improvements Networking with local and national disability organisations. Some use of local social media to promote service user engagement. Producing a local newsletter and providing other service users relevant information. What are we looking for? Lived experience of vulnerable children and adults, gained through personal or carer use, including personal experience of wheelchair and other healthcare equipment and services, within a home, health, or social care setting. experience of strategic and project planning and decision making. Experience of managing multiple workstreams with ability to prioritise and organise work effectively Good interpersonal skills, including demonstrable knowledge and practice of customer care including conflict management. Good written and verbal communication skills. Good IT skills and ability to contribute to the production of communications material aimed at service users. Understanding and willingness to use social media for service user engagement. Marketing/PR experience would be advantageous. Understanding of research and audit processes advantageous. A UK driving licence is essential. What can we offer you? £ 16.47 per hour Permanent, part time to Full time Hours available Monday to Friday up to 8 Hours per day, flexible start time Up to 33 days holiday (including bank holidays) Company Pension Scheme Life Assurance INDHS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Position : Senior Planning Policy Officer Hours : Monday to Friday 9am 17:hrs a week Duration : Ongoing Contract 3months+ Rate/Salary: £33.95 Umbrella Remote or on-site : 2 days in Towcester, 3 remote working Delivery of the West Northamptonshire Local Plan and evidence base. Including Strategic Land Availability Assessment, Site Selection, Infrastructure Delivery Plan The council is preparing the West Northamptonshire Local Plan, which will shape development for the next 18 years. Job requirements Processing the SLAAR (Strategic Land Availability Assessment Review) Completing site selection proformas and site assessments Checking sites against infrastructure capacity and constraints Analysing responses from infrastructure providers Drafting and contributing to the Infrastructure Delivery Plan Supporting wider Local Plan policy drafting Engaging with Members and participating in team discussions BENEFITS OF WORKING FOR ARC Working with one of the leading Recruitment agencies with 18 years within the marketplace, recruiting for many of the region s leading companies. In a recent survey 96% of our clients stated ARC are their preferred agency labour supplier. Paid annual leave pro-rata for PAYE (inclusive of statutory holiday) Weekly pay with a 1 hour pay resolution guarantee. Pension contribution (after 3 months continuous service). On-going assignments Free access to our Health Assured scheme for you and your family. Access to Free online training. Please contact our Recruitment specialists if you are available for this position ARC GROUP A focus on recruitment, a passion for people.
Jun 27, 2026
Contractor
Position : Senior Planning Policy Officer Hours : Monday to Friday 9am 17:hrs a week Duration : Ongoing Contract 3months+ Rate/Salary: £33.95 Umbrella Remote or on-site : 2 days in Towcester, 3 remote working Delivery of the West Northamptonshire Local Plan and evidence base. Including Strategic Land Availability Assessment, Site Selection, Infrastructure Delivery Plan The council is preparing the West Northamptonshire Local Plan, which will shape development for the next 18 years. Job requirements Processing the SLAAR (Strategic Land Availability Assessment Review) Completing site selection proformas and site assessments Checking sites against infrastructure capacity and constraints Analysing responses from infrastructure providers Drafting and contributing to the Infrastructure Delivery Plan Supporting wider Local Plan policy drafting Engaging with Members and participating in team discussions BENEFITS OF WORKING FOR ARC Working with one of the leading Recruitment agencies with 18 years within the marketplace, recruiting for many of the region s leading companies. In a recent survey 96% of our clients stated ARC are their preferred agency labour supplier. Paid annual leave pro-rata for PAYE (inclusive of statutory holiday) Weekly pay with a 1 hour pay resolution guarantee. Pension contribution (after 3 months continuous service). On-going assignments Free access to our Health Assured scheme for you and your family. Access to Free online training. Please contact our Recruitment specialists if you are available for this position ARC GROUP A focus on recruitment, a passion for people.
Adaptations Officer Cambridge City Council £30 - £35 per hour Initial 3-Month Contract Cambridge City Council is seeking an experienced Adaptations Officer to support the delivery of housing adaptations and accessibility improvements across its residential housing stock. This is an excellent opportunity to play a key role in improving the quality of life for frail and disabled tenants by managing adaptations projects from referral through to completion. Key Responsibilities Manage the delivery of housing adaptations and alterations in line with Council policy and budget requirements. Act as the lead officer for adaptations referrals, maintaining accurate records of requests, work orders, costs and programme progress. Liaise with Occupational Therapists to assess and approve adaptation recommendations. Undertake feasibility surveys and site visits to determine appropriate adaptation solutions. Manage communication with tenants, Occupational Therapists, contractors and other stakeholders throughout the adaptations process. Attend case meetings to help determine whether adaptations or rehousing is the most appropriate solution. Issue work orders and instructions to contractors and oversee projects through to completion. Carry out site inspections, monitor quality, and sign off completed works. Manage servicing and maintenance arrangements for specialist equipment. Monitor budgets, assess invoices, process variations and complete financial reporting. Calculate and recover tenant contributions where required. Appoint and manage external Occupational Therapy consultants where necessary. Work closely with Housing, Voids and Asset Management teams to ensure effective delivery of the service. About You To be successful in this role, you will have: Experience delivering housing adaptations, disabled facilities works or planned maintenance projects. Knowledge of housing adaptations legislation, policies and best practice. Experience working with Occupational Therapists, contractors and residents. Strong project management and contract administration skills. Experience managing budgets and monitoring project costs. Excellent communication and stakeholder management skills. The ability to work independently and manage a varied caseload. What's on Offer? £30 - £35 per hour, depending on experience. Initial 3-month contract with potential for extension. Opportunity to make a real difference to residents' lives. Flexible working arrangements available. For more information or to apply, please get in touch with your updated CV.
Jun 27, 2026
Contractor
Adaptations Officer Cambridge City Council £30 - £35 per hour Initial 3-Month Contract Cambridge City Council is seeking an experienced Adaptations Officer to support the delivery of housing adaptations and accessibility improvements across its residential housing stock. This is an excellent opportunity to play a key role in improving the quality of life for frail and disabled tenants by managing adaptations projects from referral through to completion. Key Responsibilities Manage the delivery of housing adaptations and alterations in line with Council policy and budget requirements. Act as the lead officer for adaptations referrals, maintaining accurate records of requests, work orders, costs and programme progress. Liaise with Occupational Therapists to assess and approve adaptation recommendations. Undertake feasibility surveys and site visits to determine appropriate adaptation solutions. Manage communication with tenants, Occupational Therapists, contractors and other stakeholders throughout the adaptations process. Attend case meetings to help determine whether adaptations or rehousing is the most appropriate solution. Issue work orders and instructions to contractors and oversee projects through to completion. Carry out site inspections, monitor quality, and sign off completed works. Manage servicing and maintenance arrangements for specialist equipment. Monitor budgets, assess invoices, process variations and complete financial reporting. Calculate and recover tenant contributions where required. Appoint and manage external Occupational Therapy consultants where necessary. Work closely with Housing, Voids and Asset Management teams to ensure effective delivery of the service. About You To be successful in this role, you will have: Experience delivering housing adaptations, disabled facilities works or planned maintenance projects. Knowledge of housing adaptations legislation, policies and best practice. Experience working with Occupational Therapists, contractors and residents. Strong project management and contract administration skills. Experience managing budgets and monitoring project costs. Excellent communication and stakeholder management skills. The ability to work independently and manage a varied caseload. What's on Offer? £30 - £35 per hour, depending on experience. Initial 3-month contract with potential for extension. Opportunity to make a real difference to residents' lives. Flexible working arrangements available. For more information or to apply, please get in touch with your updated CV.
Associate Director - Resilience Location: London Salary: Up to £95,000 Fixed term contract 14 months This role represents a great opportunity for a senior resilience and business continuity professional to lead the resilience programme for a major London location. You will take the lead in shaping, managing and delivering a robust resilience programme which incorporates business continuity planning, major incident management and crisis management planning. The role commences on a 14-month FTC. Your role will include: Shaping, managing, and setting the Resilience and Business Continuity strategy for the business, identifying priorities and future work streams to address changing circumstances and evolving risks. Formulate and embed resilience plans for Canary Wharf Group and the Canary Wharf Estate, managing and driving the following work streams: Manage and deliver the Business Continuity strategy including maintenance of ISO 22301 certification and overseeing the internal audit programme Management of the Crisis Management plans Responsible for running the annual Crisis Management exercise Shape and deliver the Incident Management strategy Deliver an annual programme of exercises and tests with both internal and external incident management teams and stakeholders. Lead on engagement with senior stakeholders, emergency services and tenants Horizon-scanning to identify potential future threats You should meet the following criteria: Proven experience of leading resilience, business continuity and crisis management activity at a senior level in a corporate environment. Business continuity - experience maintaining business continuity management systems alongside a knowledge of ISO 22301:2019. Incident and crisis management experience leading response teams at strategic, tactical and operational levels and managing incidents for an organisation. Experience in writing and delivering crisis exercises to all levels of the organisation including senior executives. CBCI or equivalent certification. Degree-level education (or equivalent relevant professional experience will be considered). Excellent communicator with strong presentation skills and the ability to offer prompt and accurate advice to senior management and tenants. Prepared to work flexible and varied hours, including out of hours call out and attendance. Established as a Security Recruitment specialist Momentum Recruitment provide a quality focused recruitment service for the provision of permanent, contract & temporary staff across the EMEA region. Momentum Recruitment covers the following markets. Corporate Security Security Guarding - Management & Operations Security Guarding - Officer & site personnel staff Retail Loss Prevention, Audit & Fraud HSEQ (Health, Safety, Environmental & Quality Assurance) Risk management
Jun 27, 2026
Full time
Associate Director - Resilience Location: London Salary: Up to £95,000 Fixed term contract 14 months This role represents a great opportunity for a senior resilience and business continuity professional to lead the resilience programme for a major London location. You will take the lead in shaping, managing and delivering a robust resilience programme which incorporates business continuity planning, major incident management and crisis management planning. The role commences on a 14-month FTC. Your role will include: Shaping, managing, and setting the Resilience and Business Continuity strategy for the business, identifying priorities and future work streams to address changing circumstances and evolving risks. Formulate and embed resilience plans for Canary Wharf Group and the Canary Wharf Estate, managing and driving the following work streams: Manage and deliver the Business Continuity strategy including maintenance of ISO 22301 certification and overseeing the internal audit programme Management of the Crisis Management plans Responsible for running the annual Crisis Management exercise Shape and deliver the Incident Management strategy Deliver an annual programme of exercises and tests with both internal and external incident management teams and stakeholders. Lead on engagement with senior stakeholders, emergency services and tenants Horizon-scanning to identify potential future threats You should meet the following criteria: Proven experience of leading resilience, business continuity and crisis management activity at a senior level in a corporate environment. Business continuity - experience maintaining business continuity management systems alongside a knowledge of ISO 22301:2019. Incident and crisis management experience leading response teams at strategic, tactical and operational levels and managing incidents for an organisation. Experience in writing and delivering crisis exercises to all levels of the organisation including senior executives. CBCI or equivalent certification. Degree-level education (or equivalent relevant professional experience will be considered). Excellent communicator with strong presentation skills and the ability to offer prompt and accurate advice to senior management and tenants. Prepared to work flexible and varied hours, including out of hours call out and attendance. Established as a Security Recruitment specialist Momentum Recruitment provide a quality focused recruitment service for the provision of permanent, contract & temporary staff across the EMEA region. Momentum Recruitment covers the following markets. Corporate Security Security Guarding - Management & Operations Security Guarding - Officer & site personnel staff Retail Loss Prevention, Audit & Fraud HSEQ (Health, Safety, Environmental & Quality Assurance) Risk management
The Head of Community role at The Theatre Chipping Norton leads on engagement with our community, identification of need and helps to create programmes to meet it. It therefore has the unique opportunity to make connections and to create support that will have lasting and life changing impacts. Our Community work delivers meaningful, socially impactful outcomes for our town and the wider region, with targeted programmes of work for those with Special Educational Needs and Disabilities, Social, Emotional, and Mental Health needs, and those experiencing economic deprivation. We work with a huge range of partners to meet people where they want to be met, responding to need, tackling isolation and inequality at its root. The Head of Community role sits within our Take Part Department. The Head of Community is line managed by the Take Part Director and works alongside the Take Part Officer and Mental Health Project Co-ordinator. Whilst the Take Part Officer is also line-managed by the Take Part Director, the Head of Community may instruct the Take Part Officer in their involvement in certain projects, as well as managing project managers in support of our work with older people. The role is suitable for candidates with strong professional experience in community arts and social impact work. We are looking for someone who is passionate about the arts, and their capacity to effect positive change in people's lives. The position can be part time or full time, depending on your preference, but would require between 21 and 35 hours of work a week. Some flexibility is required to attend Take Part events which may sometimes be during evenings and weekends. To find out more about the role and the person specification please visit our website using the link below, here you will find the related Job pack with full details of the role; Jobs Chipping Norton Theatre To apply for this role, please; Complete our application form available through the link on our website. Email your CV to us, with the role you are applying for as the subject heading via the button below. To have an informal chat with one of the team or to ask a question, please give us a call on or use the email address above. Closing Date: 10am, Wednesday 15 July 2026. Interviews: Between 22 - 24 July 2026. Salary: Up to £27,340 (FTE - 35 hours per week). Hours: Between 21 and 35 hours a week dependent on the candidate. Contract: Permanent after 6 months probation. Holidays and employee benefits: 20 days holiday plus bank holidays. Holiday increases with length of service. Free tickets to most performances at The Theatre . Work Location: In person with occasional home working
Jun 27, 2026
Full time
The Head of Community role at The Theatre Chipping Norton leads on engagement with our community, identification of need and helps to create programmes to meet it. It therefore has the unique opportunity to make connections and to create support that will have lasting and life changing impacts. Our Community work delivers meaningful, socially impactful outcomes for our town and the wider region, with targeted programmes of work for those with Special Educational Needs and Disabilities, Social, Emotional, and Mental Health needs, and those experiencing economic deprivation. We work with a huge range of partners to meet people where they want to be met, responding to need, tackling isolation and inequality at its root. The Head of Community role sits within our Take Part Department. The Head of Community is line managed by the Take Part Director and works alongside the Take Part Officer and Mental Health Project Co-ordinator. Whilst the Take Part Officer is also line-managed by the Take Part Director, the Head of Community may instruct the Take Part Officer in their involvement in certain projects, as well as managing project managers in support of our work with older people. The role is suitable for candidates with strong professional experience in community arts and social impact work. We are looking for someone who is passionate about the arts, and their capacity to effect positive change in people's lives. The position can be part time or full time, depending on your preference, but would require between 21 and 35 hours of work a week. Some flexibility is required to attend Take Part events which may sometimes be during evenings and weekends. To find out more about the role and the person specification please visit our website using the link below, here you will find the related Job pack with full details of the role; Jobs Chipping Norton Theatre To apply for this role, please; Complete our application form available through the link on our website. Email your CV to us, with the role you are applying for as the subject heading via the button below. To have an informal chat with one of the team or to ask a question, please give us a call on or use the email address above. Closing Date: 10am, Wednesday 15 July 2026. Interviews: Between 22 - 24 July 2026. Salary: Up to £27,340 (FTE - 35 hours per week). Hours: Between 21 and 35 hours a week dependent on the candidate. Contract: Permanent after 6 months probation. Holidays and employee benefits: 20 days holiday plus bank holidays. Holiday increases with length of service. Free tickets to most performances at The Theatre . Work Location: In person with occasional home working
Charity People is delighted to be partnering with Africa's leading health NGO to recruit for their next Senior Data & Insights Officer. Senior Data & Insights Officer Location : Hybrid - home working with time in the London (Bermondsey) office Salary : £28,800 (£36,000 FTE) Hours : 28 hours / 4 days per week Contract : Permanent Closing date : 6th July Interview date : 1st interview w/c 13th July (virtual) and 2nd interview w/c 20th July (in person) Are you looking for a role where your technical expertise can support truly life-changing work, while also giving you the flexibility, trust and balance that can be hard to find elsewhere? This charity is looking for a collaborative, data-savvy professional to take ownership of a pivotal role at the heart of a friendly, purpose-led team. Why This Role Matters This is a chance to help shape how a remarkable charity uses data to deepen supporter engagement, strengthen fundraising and make smarter decisions across the organisation. You will be the go-to person for data and insight, helping colleagues turn information into action and ensuring systems, reporting and processes genuinely support growth. About This Organisation This charity is the largest Africa-based international health development organisation, working in 35 countries to bring about lasting health change. Its programmes span maternal and child health, disease prevention, water and sanitation, health financing, and wider social determinants such as education, gender and climate resilience. The UK team exists to grow support for this work and is known for being warm, collaborative and deeply committed to the mission. It is a small organisation where people know each other well, work closely together and genuinely value kindness, flexibility and shared purpose. What You'll Do Lead the day-to-day use, maintenance and improvement of Microsoft Dynamics CRM Develop reports, dashboards and visualisations that support fundraising and decision-making Translate complex data into clear, accessible insight for non-technical colleagues Work across teams to improve processes, data quality and ways of working Support data governance, compliance and integrations with other systems Build confidence across the organisation by providing practical support and training What You'll Bring At least 3 years' CRM experience, ideally including Microsoft Dynamics Strong reporting and data visualisation skills, ideally with experience using tools such as Power BI or Qlik The ability to communicate confidently with a wide range of stakeholders A collaborative approach and the confidence to build trust, offer solutions and challenge constructively Excellent attention to detail, sound judgement and a genuine interest in helping colleagues use data well Charity sector experience would be very welcome, particularly in a mission-led, collaborative environment. What's In It For You A genuinely flexible part-time role, with scope to shape working patterns in a way that works for you Hybrid working with a practical, trust-based approach to office time A supportive, close-knit team where people enjoy working together A strong pension contribution, enhanced parental leave, volunteering leave and a personal celebration day 25 days' annual leave, rising with service, plus bank holidays and additional time off over Christmas The opportunity to use your skills in a role with real purpose, autonomy and impact. Success Looks Like (6 Months In) You are confidently managing CRM workflows and reporting You have built strong, credible relationships across the team Colleagues trust you as a valued expert and partner Your insight is helping to shape smarter decisions and stronger fundraising outcomes. Before you decide whether or not to apply, please ensure you have read all of the information provided above and make sure that you have the relevant skills and experience for the role. Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Jun 27, 2026
Full time
Charity People is delighted to be partnering with Africa's leading health NGO to recruit for their next Senior Data & Insights Officer. Senior Data & Insights Officer Location : Hybrid - home working with time in the London (Bermondsey) office Salary : £28,800 (£36,000 FTE) Hours : 28 hours / 4 days per week Contract : Permanent Closing date : 6th July Interview date : 1st interview w/c 13th July (virtual) and 2nd interview w/c 20th July (in person) Are you looking for a role where your technical expertise can support truly life-changing work, while also giving you the flexibility, trust and balance that can be hard to find elsewhere? This charity is looking for a collaborative, data-savvy professional to take ownership of a pivotal role at the heart of a friendly, purpose-led team. Why This Role Matters This is a chance to help shape how a remarkable charity uses data to deepen supporter engagement, strengthen fundraising and make smarter decisions across the organisation. You will be the go-to person for data and insight, helping colleagues turn information into action and ensuring systems, reporting and processes genuinely support growth. About This Organisation This charity is the largest Africa-based international health development organisation, working in 35 countries to bring about lasting health change. Its programmes span maternal and child health, disease prevention, water and sanitation, health financing, and wider social determinants such as education, gender and climate resilience. The UK team exists to grow support for this work and is known for being warm, collaborative and deeply committed to the mission. It is a small organisation where people know each other well, work closely together and genuinely value kindness, flexibility and shared purpose. What You'll Do Lead the day-to-day use, maintenance and improvement of Microsoft Dynamics CRM Develop reports, dashboards and visualisations that support fundraising and decision-making Translate complex data into clear, accessible insight for non-technical colleagues Work across teams to improve processes, data quality and ways of working Support data governance, compliance and integrations with other systems Build confidence across the organisation by providing practical support and training What You'll Bring At least 3 years' CRM experience, ideally including Microsoft Dynamics Strong reporting and data visualisation skills, ideally with experience using tools such as Power BI or Qlik The ability to communicate confidently with a wide range of stakeholders A collaborative approach and the confidence to build trust, offer solutions and challenge constructively Excellent attention to detail, sound judgement and a genuine interest in helping colleagues use data well Charity sector experience would be very welcome, particularly in a mission-led, collaborative environment. What's In It For You A genuinely flexible part-time role, with scope to shape working patterns in a way that works for you Hybrid working with a practical, trust-based approach to office time A supportive, close-knit team where people enjoy working together A strong pension contribution, enhanced parental leave, volunteering leave and a personal celebration day 25 days' annual leave, rising with service, plus bank holidays and additional time off over Christmas The opportunity to use your skills in a role with real purpose, autonomy and impact. Success Looks Like (6 Months In) You are confidently managing CRM workflows and reporting You have built strong, credible relationships across the team Colleagues trust you as a valued expert and partner Your insight is helping to shape smarter decisions and stronger fundraising outcomes. Before you decide whether or not to apply, please ensure you have read all of the information provided above and make sure that you have the relevant skills and experience for the role. Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Procurement and Contracts Officer - Part time 30 hrs pw £30,492 per annum Chelmsford Part-Time Permanent We are looking for a Procurement and Contracts Officer to provide professional and effective Procurement and Contract Management support to the Procurement and Contracts team and wider organisation. What you'll be doing Conduct both FTS and non-FTS procurements following Delta Housing Policies and PA2023 to ensure we are achieving VFM and compliance across all procurement activity. Support Business Partners and Head of Procurement and Contracts with tendering and contract management activities to allow the team to provide a first-class service to the business. Establish and maintain strong relationships with internal and external stakeholders to support the delivery of compliant and excellent Procurement and Contract Management. Provide professional procurement and contract management expertise and advice to internal customers, that advice will include but not be limited to: Specifications. Professional and compliant tender documentation and processes, including evaluation. Professional contract management documentation and activities. Work with the Procurement and Contracts Team and wider organisation to develop and drive continuous improvements for Delta Housing. What we are looking for Proven experience in Public Sector procurement. Proven experience in leading and complex procurements projects successfully. Proven experience of PCR2015 and PA2023 and FTS tender process. Proven experience in managing contracts both for works and services. An excellent communicator with the ability to adapt styles to engage a wide range of stakeholders with different communication styles. Please note the office expectancy of this role is as follows: This role will require you to be in the office a minimum of once a month with flexibility to come in around business need. Benefits The salary for this post will be £ 30,492 Per Annum. Learning and development opportunities Healthcare cash plan Robust employee reward and recognition programme Free and confidential Employee Assistance Programme Volunteering programme Competitive pension scheme 25 days annual leave per annum, plus bank holidays, 3 extra days between Christmas and New Year and 1 wellbeing day per annum. 30 hours per week - employees may be able to work flexibly by agreement with their line manager, taking account of business need. We operate a hybrid working policy at Delta Housing Ltd. Please note: We reserve the right to close this vacancy early if we receive a high volume of applications or successfully appoint a candidate before the closing date. We encourage early applications to avoid disappointment.
Jun 27, 2026
Full time
Procurement and Contracts Officer - Part time 30 hrs pw £30,492 per annum Chelmsford Part-Time Permanent We are looking for a Procurement and Contracts Officer to provide professional and effective Procurement and Contract Management support to the Procurement and Contracts team and wider organisation. What you'll be doing Conduct both FTS and non-FTS procurements following Delta Housing Policies and PA2023 to ensure we are achieving VFM and compliance across all procurement activity. Support Business Partners and Head of Procurement and Contracts with tendering and contract management activities to allow the team to provide a first-class service to the business. Establish and maintain strong relationships with internal and external stakeholders to support the delivery of compliant and excellent Procurement and Contract Management. Provide professional procurement and contract management expertise and advice to internal customers, that advice will include but not be limited to: Specifications. Professional and compliant tender documentation and processes, including evaluation. Professional contract management documentation and activities. Work with the Procurement and Contracts Team and wider organisation to develop and drive continuous improvements for Delta Housing. What we are looking for Proven experience in Public Sector procurement. Proven experience in leading and complex procurements projects successfully. Proven experience of PCR2015 and PA2023 and FTS tender process. Proven experience in managing contracts both for works and services. An excellent communicator with the ability to adapt styles to engage a wide range of stakeholders with different communication styles. Please note the office expectancy of this role is as follows: This role will require you to be in the office a minimum of once a month with flexibility to come in around business need. Benefits The salary for this post will be £ 30,492 Per Annum. Learning and development opportunities Healthcare cash plan Robust employee reward and recognition programme Free and confidential Employee Assistance Programme Volunteering programme Competitive pension scheme 25 days annual leave per annum, plus bank holidays, 3 extra days between Christmas and New Year and 1 wellbeing day per annum. 30 hours per week - employees may be able to work flexibly by agreement with their line manager, taking account of business need. We operate a hybrid working policy at Delta Housing Ltd. Please note: We reserve the right to close this vacancy early if we receive a high volume of applications or successfully appoint a candidate before the closing date. We encourage early applications to avoid disappointment.
Policy Adviser - Higher Executive Officer Salary: National: £34,820 - £40,000. If the successful candidate is a current Civil Servant joining on level transfer, HM Treasury will honour their current substantive salary if higher. Contract Type: Permanent Working Pattern: This post is available on a full time, part time or job share basis, and flexible working hours can be accommodated. Location: Darlington (Feethams House) only Do you want to work in a fast-paced environment where you will be responsible for ensuring the smooth running of Budget and Statements across the department? If so, then this could be the role for you! You do not need any specific qualifications or experience to take on this role, just evidence of the right behaviours, values and motivation to succeed. About the Team The Budget and Finance Bill Team are a fun and supportive team which sits at the centre of the Treasury and is responsible for delivering the department's policy objectives through Budgets and Statements. The team works with privates offices, special advisers, policy teams, HMRC, comms specialists and more to bring together a coherent package of tax, welfare and spending policy announcements and present these to the outside world in the most effective way. The team operates in a dynamic and fast paced environment, especially in the run up to fiscal events, and has visibility of policy development happening across the whole department. You will regularly be exposed to and working on issues prone to hit the newspaper headlines, which makes our work relatable and interesting. In the period between fiscal events, the post supports cross-cutting departmental policy priorities using similar skillset, most recently leading on the delivery of the Chancellor's second Mais lecture and co-ordinating the Treasury's response to the Iran conflict. The team works flexibly to provide variety and support people's personal development goals. We give team members lots of support and on the job training to help you develop the knowledge and skills you need to do well. Diversity is very important to us, as is team wellbeing, and we have experience with and support flexible working arrangements. The role is in the Policy and Presentation branch of the team, which is responsible for the overall coordination, delivery and presentation of Budgets and Statements, including owning the overarching project plan, coordinating policy development and Ministerial decision making, and leading on key presentational product and processes such as the main budget document, supplementary documents and a comprehensive briefing pack. The key responsibilities of the post-holder will be: You will be responsible for ensuring the smooth running of Budget and Statements across the department, delivering a high quality of service, identifying and mitigating risks, and driving delivery. Creating and managing a project plan for delivering Budgets and Statements, covering the full range of milestones and processes relevant to fiscal event delivery including Ministerial meetings and movements, policy development, presentational products, and legislation. Coordinating the development, clearance and publication of Budget documents, including Charts and Tables included in the main budget document (the publication setting out all policies being announced), and supplementary documents published alongside the main document on budget day (which can number anywhere between 30 and 90). Leading on core elements of fiscal event delivery, including organising kick off and post event townhalls for the department, providing secretariat for the weekly budget directors meetings in the run up to fiscal events and coordinating weekly comms emails from the budget team to the department. Building and maintaining strong relationships with a wide range of internal and external stakeholders to ensure essential budget services are delivered and there is timely and high-quality input into budget processes run by the branch; including private offices, policy leads, HMRC, internal comms, the internal reprographics service, the external printing supplier (who typeset and print the main budget document), and HMT facilities, security and caterers. Designing and implementing a cross-departmental lessons learned process to collect, review and act on feedback from the department across all budget processes run by the team. This will include facilitating discussions within the team and with key stakeholders to reflect on processes and team ways of working, designing actions to address these, and driving implementation. Account management of an allocated policy workstream (such as all measures in a budget relating to public services, or welfare and labour markets), including tracking policy development and ensuring timely input into budget products and processes. About You We want you to have the ability to plan, prioritise and deliver on a broad portfolio of work at pace and to a high quality, in an often busy and uncertain working environment. We would also like you to have the ability to build and maintain relationships with a wide network of stakeholders and collaborate to deliver results. As well as being able to identify and implement improvements to processes and/or ways of working and support people to manage change. Some of the Benefits our people love! 25 days annual leave (rising to 30 after 5 years), plus 8 public holidays and the King's birthday (unless you have a legacy arrangement as an existing Civil Servant). Additionally, we operate flexitime systems, allowing employees to take up to an additional 2 days off each month Flexible working patterns (part-time, job-share, condensed hours) Generous parental and adoption leave packages Access to a generous Defined Benefit pension scheme with employer contributions of 28% Access to a cycle-to-work salary sacrifice scheme and season ticket advances A range of active staff networks, based around interests (e.g. analysts, music society, sports and social club) and diversity For more information about the role and how to apply, please follow the apply link.
Jun 27, 2026
Full time
Policy Adviser - Higher Executive Officer Salary: National: £34,820 - £40,000. If the successful candidate is a current Civil Servant joining on level transfer, HM Treasury will honour their current substantive salary if higher. Contract Type: Permanent Working Pattern: This post is available on a full time, part time or job share basis, and flexible working hours can be accommodated. Location: Darlington (Feethams House) only Do you want to work in a fast-paced environment where you will be responsible for ensuring the smooth running of Budget and Statements across the department? If so, then this could be the role for you! You do not need any specific qualifications or experience to take on this role, just evidence of the right behaviours, values and motivation to succeed. About the Team The Budget and Finance Bill Team are a fun and supportive team which sits at the centre of the Treasury and is responsible for delivering the department's policy objectives through Budgets and Statements. The team works with privates offices, special advisers, policy teams, HMRC, comms specialists and more to bring together a coherent package of tax, welfare and spending policy announcements and present these to the outside world in the most effective way. The team operates in a dynamic and fast paced environment, especially in the run up to fiscal events, and has visibility of policy development happening across the whole department. You will regularly be exposed to and working on issues prone to hit the newspaper headlines, which makes our work relatable and interesting. In the period between fiscal events, the post supports cross-cutting departmental policy priorities using similar skillset, most recently leading on the delivery of the Chancellor's second Mais lecture and co-ordinating the Treasury's response to the Iran conflict. The team works flexibly to provide variety and support people's personal development goals. We give team members lots of support and on the job training to help you develop the knowledge and skills you need to do well. Diversity is very important to us, as is team wellbeing, and we have experience with and support flexible working arrangements. The role is in the Policy and Presentation branch of the team, which is responsible for the overall coordination, delivery and presentation of Budgets and Statements, including owning the overarching project plan, coordinating policy development and Ministerial decision making, and leading on key presentational product and processes such as the main budget document, supplementary documents and a comprehensive briefing pack. The key responsibilities of the post-holder will be: You will be responsible for ensuring the smooth running of Budget and Statements across the department, delivering a high quality of service, identifying and mitigating risks, and driving delivery. Creating and managing a project plan for delivering Budgets and Statements, covering the full range of milestones and processes relevant to fiscal event delivery including Ministerial meetings and movements, policy development, presentational products, and legislation. Coordinating the development, clearance and publication of Budget documents, including Charts and Tables included in the main budget document (the publication setting out all policies being announced), and supplementary documents published alongside the main document on budget day (which can number anywhere between 30 and 90). Leading on core elements of fiscal event delivery, including organising kick off and post event townhalls for the department, providing secretariat for the weekly budget directors meetings in the run up to fiscal events and coordinating weekly comms emails from the budget team to the department. Building and maintaining strong relationships with a wide range of internal and external stakeholders to ensure essential budget services are delivered and there is timely and high-quality input into budget processes run by the branch; including private offices, policy leads, HMRC, internal comms, the internal reprographics service, the external printing supplier (who typeset and print the main budget document), and HMT facilities, security and caterers. Designing and implementing a cross-departmental lessons learned process to collect, review and act on feedback from the department across all budget processes run by the team. This will include facilitating discussions within the team and with key stakeholders to reflect on processes and team ways of working, designing actions to address these, and driving implementation. Account management of an allocated policy workstream (such as all measures in a budget relating to public services, or welfare and labour markets), including tracking policy development and ensuring timely input into budget products and processes. About You We want you to have the ability to plan, prioritise and deliver on a broad portfolio of work at pace and to a high quality, in an often busy and uncertain working environment. We would also like you to have the ability to build and maintain relationships with a wide network of stakeholders and collaborate to deliver results. As well as being able to identify and implement improvements to processes and/or ways of working and support people to manage change. Some of the Benefits our people love! 25 days annual leave (rising to 30 after 5 years), plus 8 public holidays and the King's birthday (unless you have a legacy arrangement as an existing Civil Servant). Additionally, we operate flexitime systems, allowing employees to take up to an additional 2 days off each month Flexible working patterns (part-time, job-share, condensed hours) Generous parental and adoption leave packages Access to a generous Defined Benefit pension scheme with employer contributions of 28% Access to a cycle-to-work salary sacrifice scheme and season ticket advances A range of active staff networks, based around interests (e.g. analysts, music society, sports and social club) and diversity For more information about the role and how to apply, please follow the apply link.
About the role We're seeking a senior media and PR officer - policy, campaigns and public health to join our talented and ambitious media and PR team for six months. Supporting the delivery of annual media plans for these areas of work, you'll leverage our position as leading experts on breast cancer to secure media profile that increases our influence, engagement and support among target audiences, championing the needs of people affected by breast cancer, engaging key policy decision-makers and the NHS through our change-making campaigns and calls to action, and communicating our vital breast health awareness and health information and messaging to key stakeholders and the public to help make change happen now. This role is a fixed term contract until end of February 2027. About you You'll be great at building trusted and influential relationships across internal and external contacts up to a senior level including colleagues, journalists, contacts at stakeholder organisations (such as NHS and NICE), people affected by breast cancer who support our work, and celebrities and influencers who support Breast Cancer Now. With an understanding and passion for policy, campaigns, and public health you'll draw on your experience of working across health communications and/or media/PR environments to digest and distil complex and sensitive information into compelling media copy, with an eye for spotting proactive and reactive media opportunities to secure impactful profile. Used to working in a fast-moving environment, you'll work at pace without compromising quality of work and working closely with the senior media and PR manager - policy, campaigns and public health to effectively handle multiple tasks and meet deadlines to amplify the charity's share of voice as a determined leader, driving progress and changing the future for anyone affected by breast cancer. Effective at working independently, you'll also be a team player who works closely with and contributes to the wider success of the media and PR team. Job description and benefits The job description and our attractive benefits are available for you to download. Primary location of role and hybrid working This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home. When applying We hope you choose to apply for this role. To support your application, you'll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you've any immediate questions please email Our commitment to equity, diversity and inclusion We're committed to promoting equity, valuing diversity and creating an inclusive environment - for everyone who works for us, works with us, supports us and who we support. We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you're interested in this opportunity. Closing date Friday 3 July 2026 9am Interview dates Wednesday 15 and Thursday 16 July 2026
Jun 27, 2026
Full time
About the role We're seeking a senior media and PR officer - policy, campaigns and public health to join our talented and ambitious media and PR team for six months. Supporting the delivery of annual media plans for these areas of work, you'll leverage our position as leading experts on breast cancer to secure media profile that increases our influence, engagement and support among target audiences, championing the needs of people affected by breast cancer, engaging key policy decision-makers and the NHS through our change-making campaigns and calls to action, and communicating our vital breast health awareness and health information and messaging to key stakeholders and the public to help make change happen now. This role is a fixed term contract until end of February 2027. About you You'll be great at building trusted and influential relationships across internal and external contacts up to a senior level including colleagues, journalists, contacts at stakeholder organisations (such as NHS and NICE), people affected by breast cancer who support our work, and celebrities and influencers who support Breast Cancer Now. With an understanding and passion for policy, campaigns, and public health you'll draw on your experience of working across health communications and/or media/PR environments to digest and distil complex and sensitive information into compelling media copy, with an eye for spotting proactive and reactive media opportunities to secure impactful profile. Used to working in a fast-moving environment, you'll work at pace without compromising quality of work and working closely with the senior media and PR manager - policy, campaigns and public health to effectively handle multiple tasks and meet deadlines to amplify the charity's share of voice as a determined leader, driving progress and changing the future for anyone affected by breast cancer. Effective at working independently, you'll also be a team player who works closely with and contributes to the wider success of the media and PR team. Job description and benefits The job description and our attractive benefits are available for you to download. Primary location of role and hybrid working This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home. When applying We hope you choose to apply for this role. To support your application, you'll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you've any immediate questions please email Our commitment to equity, diversity and inclusion We're committed to promoting equity, valuing diversity and creating an inclusive environment - for everyone who works for us, works with us, supports us and who we support. We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you're interested in this opportunity. Closing date Friday 3 July 2026 9am Interview dates Wednesday 15 and Thursday 16 July 2026
Manager - Our Place and Our Voice Pay: £37,650 - £41,250 per annum, pro rata Hours: Part-time. 28 hours a week Work Pattern: Spread across Monday to Saturday (mostly Monday to Friday, 9am to 5pm, with occasional Saturday work to support events and projects) Contract Period: Permanent Location: Our Place Project, Lillie Road, London SW6 About The Employer This charity founded in 1979, is one of London's leading Disabled People's Organisations (DPOs). Guided by the Social Model of Disability, they work to remove barriers and promote equality, inclusion and choice for all Disabled people. The organisation is a medium-sized charity with a Board of Trustees, 27 staff, and a strong pool of casual staff and volunteers. Many of whom have lived experience of disability. They are proud that 100% of their Board and 54% of their staff identify as Disabled. They deliver four key services: Young Lives & Families, Employment, Welfare Benefits, and Independent Living. Purpose of the Role The Part-Time Manager for Our Place and Our Voice leads the organisation's work on co-production, peer support, campaigning and community engagement. The postholder ensures Disabled people are actively involved in shaping services, influencing policy and strengthening their voice within the local community and beyond. The role coordinates peer-led programmes, develops accessible training and events, and builds partnerships that promote inclusion and representation. Working closely with the Chief Executive and Chief Operating Officer, the postholder ensures that the charity's values of co-production and Disabled leadership are embedded throughout the organisation. Main Responsibilities Lead, plan and coordinate the Our Place and Our Voice programmes, including co-production, peer support and community engagement initiatives. Develop and deliver accessible training, workshops and events that build confidence, skills and leadership among Disabled people. Recruit, supervise and support volunteers, peer facilitators and freelancers to deliver activities safely and effectively. Build and maintain positive partnerships with local authorities, VCSE organisations, health services and community networks to promote the voice of Disabled people. Promote co-production practice across the organisation's services, working with other managers to embed user involvement in service design and review. Ensure all activities are inclusive, accessible and aligned with the Social Model of Disability. Monitor and evaluate project performance, including collecting data, feedback and case studies to evidence impact. Manage budgets within agreed limits and support financial planning and reporting to the Chief Executive. Prepare and submit funding applications and tender bids (in conjunction with the Chief Executive) to support programme sustainability and growth. Ensure compliance with organisational policies and procedures, including safeguarding, health & safety and data protection. Represent the charity positively at external meetings, forums and events, promoting their work and values. Work collaboratively with other departments to promote shared learning and inclusive practice. General Responsibilities Work in line with the employer's aims, values and the Social Model of Disability. Follow policies on Equality, Safeguarding, Health & Safety, Confidentiality and Data Protection. Actively contribute to team meetings, supervision and training. Promote the charity's services and values to partners, employers and the wider community. Be flexible and willing to carry out other tasks that support the smooth running of the service. Organisational responsibilities All staff share responsibility for upholding the charity's values and ensuring that their work reflects the principles of the Social Model of Disability. In this role you will: Work in line with the charity's aims, values and strategic priorities, promoting equality, inclusion and co-production in all aspects of your work. Follow the charity's policies and procedures, including those covering Equality, Safeguarding, Health & Safety, Data Protection and Confidentiality. Promote and represent the charity positively to partners, employers, funders and members of the public. Contribute to organisational development, suggesting improvements and sharing ideas to strengthen services. Participate fully in supervision, training, team and organisational meetings, and support colleagues to achieve shared goals. Maintain accurate records and monitoring data, contributing to reports for funders, commissioners and internal use. Work flexibly across projects and departments when needed, supporting colleagues and adapting to new priorities. Ensure safe and responsible working practices in all aspects of your role, including the wellbeing of yourself and others. Uphold the charity's commitment to being a DPO led by and for Disabled people. In return the employer offers 25 days annual leave (pro rata), rising to 30 days after 5 years' service Life Assurance (1x salary if enrolled in the auto-enrolment pension) Company sick pay (2 weeks after 6 months' service; 1 month after 12 months) 2 weeks Disability Leave pay Employee Assistance Programme Additional Information Some evening or weekend work may occasionally be required. An enhanced DBS check will be required. Travel across Greater London will be required; travel expenses reimbursed according to policy. Managers are expected to work on-site at the organisation for at least four days per week (full-time equivalent), for part-time staff this will be proportionate to their hours. Closing Date: 24th July Interview Dates: 4-6th August N.B. The employer reserves the right to interview and close the deadline early should a suitable applicant apply Interested? Please click the job board apply button to be taken to the next stage where you can find out more information and complete your application by following the instructions (you may need to scroll down). The employer particularly welcomes applications from Disabled people, as they are currently under-represented in leadership roles across the wider voluntary and community sector. As a Disabled People's Organisation, they believe lived experience brings valuable insight and leadership to this role. They will provide reasonable adjustments at all stages of recruitment and employment. No agencies please.
Jun 27, 2026
Full time
Manager - Our Place and Our Voice Pay: £37,650 - £41,250 per annum, pro rata Hours: Part-time. 28 hours a week Work Pattern: Spread across Monday to Saturday (mostly Monday to Friday, 9am to 5pm, with occasional Saturday work to support events and projects) Contract Period: Permanent Location: Our Place Project, Lillie Road, London SW6 About The Employer This charity founded in 1979, is one of London's leading Disabled People's Organisations (DPOs). Guided by the Social Model of Disability, they work to remove barriers and promote equality, inclusion and choice for all Disabled people. The organisation is a medium-sized charity with a Board of Trustees, 27 staff, and a strong pool of casual staff and volunteers. Many of whom have lived experience of disability. They are proud that 100% of their Board and 54% of their staff identify as Disabled. They deliver four key services: Young Lives & Families, Employment, Welfare Benefits, and Independent Living. Purpose of the Role The Part-Time Manager for Our Place and Our Voice leads the organisation's work on co-production, peer support, campaigning and community engagement. The postholder ensures Disabled people are actively involved in shaping services, influencing policy and strengthening their voice within the local community and beyond. The role coordinates peer-led programmes, develops accessible training and events, and builds partnerships that promote inclusion and representation. Working closely with the Chief Executive and Chief Operating Officer, the postholder ensures that the charity's values of co-production and Disabled leadership are embedded throughout the organisation. Main Responsibilities Lead, plan and coordinate the Our Place and Our Voice programmes, including co-production, peer support and community engagement initiatives. Develop and deliver accessible training, workshops and events that build confidence, skills and leadership among Disabled people. Recruit, supervise and support volunteers, peer facilitators and freelancers to deliver activities safely and effectively. Build and maintain positive partnerships with local authorities, VCSE organisations, health services and community networks to promote the voice of Disabled people. Promote co-production practice across the organisation's services, working with other managers to embed user involvement in service design and review. Ensure all activities are inclusive, accessible and aligned with the Social Model of Disability. Monitor and evaluate project performance, including collecting data, feedback and case studies to evidence impact. Manage budgets within agreed limits and support financial planning and reporting to the Chief Executive. Prepare and submit funding applications and tender bids (in conjunction with the Chief Executive) to support programme sustainability and growth. Ensure compliance with organisational policies and procedures, including safeguarding, health & safety and data protection. Represent the charity positively at external meetings, forums and events, promoting their work and values. Work collaboratively with other departments to promote shared learning and inclusive practice. General Responsibilities Work in line with the employer's aims, values and the Social Model of Disability. Follow policies on Equality, Safeguarding, Health & Safety, Confidentiality and Data Protection. Actively contribute to team meetings, supervision and training. Promote the charity's services and values to partners, employers and the wider community. Be flexible and willing to carry out other tasks that support the smooth running of the service. Organisational responsibilities All staff share responsibility for upholding the charity's values and ensuring that their work reflects the principles of the Social Model of Disability. In this role you will: Work in line with the charity's aims, values and strategic priorities, promoting equality, inclusion and co-production in all aspects of your work. Follow the charity's policies and procedures, including those covering Equality, Safeguarding, Health & Safety, Data Protection and Confidentiality. Promote and represent the charity positively to partners, employers, funders and members of the public. Contribute to organisational development, suggesting improvements and sharing ideas to strengthen services. Participate fully in supervision, training, team and organisational meetings, and support colleagues to achieve shared goals. Maintain accurate records and monitoring data, contributing to reports for funders, commissioners and internal use. Work flexibly across projects and departments when needed, supporting colleagues and adapting to new priorities. Ensure safe and responsible working practices in all aspects of your role, including the wellbeing of yourself and others. Uphold the charity's commitment to being a DPO led by and for Disabled people. In return the employer offers 25 days annual leave (pro rata), rising to 30 days after 5 years' service Life Assurance (1x salary if enrolled in the auto-enrolment pension) Company sick pay (2 weeks after 6 months' service; 1 month after 12 months) 2 weeks Disability Leave pay Employee Assistance Programme Additional Information Some evening or weekend work may occasionally be required. An enhanced DBS check will be required. Travel across Greater London will be required; travel expenses reimbursed according to policy. Managers are expected to work on-site at the organisation for at least four days per week (full-time equivalent), for part-time staff this will be proportionate to their hours. Closing Date: 24th July Interview Dates: 4-6th August N.B. The employer reserves the right to interview and close the deadline early should a suitable applicant apply Interested? Please click the job board apply button to be taken to the next stage where you can find out more information and complete your application by following the instructions (you may need to scroll down). The employer particularly welcomes applications from Disabled people, as they are currently under-represented in leadership roles across the wider voluntary and community sector. As a Disabled People's Organisation, they believe lived experience brings valuable insight and leadership to this role. They will provide reasonable adjustments at all stages of recruitment and employment. No agencies please.
Join Our Team as a Homelessness Officer! Are you passionate about making a difference in the lives of individuals and families facing homelessness? We are looking for a dedicated and empathetic Homelessness Officer to join our dynamic team for a temporary contract of 3 months, there may be the opportunity for you to apply for a permanent post within the team also. If you're ready to take on a fulfilling role that allows you to help residents secure stable housing solutions, we want to hear from you! Position: Homelessness Officer Contract Type: Temporary Hourly Rate: 18.85 per hour Contract Length: 3 months Working Pattern: Full Time Location: City of Wolverhampton Council, Civic Centre, St. Peter's Square, Wolverhampton, West Midlands, WV1 1SH Workstyle: Hybrid - 3 days in the Civic Centre and 2 days working from home. Key Responsibilities: Prevent Homelessness : Assist residents in retaining their current accommodation or finding suitable alternatives through tailored Personal Housing Plans. Provide Front-line Support : Engage directly with residents via face-to-face interactions, phone calls, emails, and home visits, always with sensitivity and professionalism. Collaborate: Work closely with internal teams and external partners to facilitate tenancy sustainment and access to housing solutions. Advise Residents: Investigate and assess housing options for those at risk of homelessness, ensuring they understand their rights and available support. Maintain Records: Ensure compliance with data collection for the Ministry of Housing, Communities and Local Government and uphold the highest standards of documentation. What We're Looking For: Qualifications: GCSE English and Mathematics at grade C/4 or equivalent (Certificate In Housing Practice qualification Level 3 desirable but not essential) Experience: Demonstrated ability to assess homelessness cases, with a solid understanding of relevant legislation and a commitment to working with diverse communities. Skills: Excellent communication, empathy, and negotiation skills, with a knack for maintaining resilience in high-pressure situations. Personal Qualities: A team player who can also work independently, displaying creativity in problem-solving and strong organisational skills. Why Join Us? Impactful Work: Be part of a dedicated team committed to preventing and relieving homelessness in the community. Supportive Environment: Work alongside passionate colleagues who share your dedication to social inclusion and reducing inequality. If you're ready to make a real impact and support individuals and families in need, apply now to become our Homelessness Officer! How to Apply: Please submit your CV and a cover letter outlining your relevant experience and motivation for applying. We can't wait to hear from you! Note: This role is subject to a satisfactory Disclosure and Barring Service (DBS) check. Together, let's create a brighter future for those facing homelessness in our community! Deadline for applications: 30/06/2026 Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Jun 27, 2026
Seasonal
Join Our Team as a Homelessness Officer! Are you passionate about making a difference in the lives of individuals and families facing homelessness? We are looking for a dedicated and empathetic Homelessness Officer to join our dynamic team for a temporary contract of 3 months, there may be the opportunity for you to apply for a permanent post within the team also. If you're ready to take on a fulfilling role that allows you to help residents secure stable housing solutions, we want to hear from you! Position: Homelessness Officer Contract Type: Temporary Hourly Rate: 18.85 per hour Contract Length: 3 months Working Pattern: Full Time Location: City of Wolverhampton Council, Civic Centre, St. Peter's Square, Wolverhampton, West Midlands, WV1 1SH Workstyle: Hybrid - 3 days in the Civic Centre and 2 days working from home. Key Responsibilities: Prevent Homelessness : Assist residents in retaining their current accommodation or finding suitable alternatives through tailored Personal Housing Plans. Provide Front-line Support : Engage directly with residents via face-to-face interactions, phone calls, emails, and home visits, always with sensitivity and professionalism. Collaborate: Work closely with internal teams and external partners to facilitate tenancy sustainment and access to housing solutions. Advise Residents: Investigate and assess housing options for those at risk of homelessness, ensuring they understand their rights and available support. Maintain Records: Ensure compliance with data collection for the Ministry of Housing, Communities and Local Government and uphold the highest standards of documentation. What We're Looking For: Qualifications: GCSE English and Mathematics at grade C/4 or equivalent (Certificate In Housing Practice qualification Level 3 desirable but not essential) Experience: Demonstrated ability to assess homelessness cases, with a solid understanding of relevant legislation and a commitment to working with diverse communities. Skills: Excellent communication, empathy, and negotiation skills, with a knack for maintaining resilience in high-pressure situations. Personal Qualities: A team player who can also work independently, displaying creativity in problem-solving and strong organisational skills. Why Join Us? Impactful Work: Be part of a dedicated team committed to preventing and relieving homelessness in the community. Supportive Environment: Work alongside passionate colleagues who share your dedication to social inclusion and reducing inequality. If you're ready to make a real impact and support individuals and families in need, apply now to become our Homelessness Officer! How to Apply: Please submit your CV and a cover letter outlining your relevant experience and motivation for applying. We can't wait to hear from you! Note: This role is subject to a satisfactory Disclosure and Barring Service (DBS) check. Together, let's create a brighter future for those facing homelessness in our community! Deadline for applications: 30/06/2026 Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you! We are looking for a Director of Services - Domestic Abuse / VAWG for a maternity cover vacancy. Salary: £70,000 - £80,000 Location: Hammersmith (with travel to delivery sites as required) We offer the flexibility to work from home for 2/3 days per week Contract: Maternity cover, fixed term contract of 9 months which may be extended Hours: 35 hours per week with availability for Board meetings 4-6pm on Tuesdays 2x per quarter Reports to: Chief Executive Officer. This role is a member of the Senior Leadership Team, working with the Board of Trustees Direct Reports: Head of Services - DA (this may change in line with organisational strategy) This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. Please note : Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. About us Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community. We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women's centres, and by working in close partnership with other agencies. Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability. Advance evokes systemic change by engaging with professionals within statutory agencies, including commissioners and policymakers, to deliver sustainable impact for women. Through a coordinated community response, we work in partnership with other charities, as well as regional and national government to develop innovative responses and influence policy. About the role: You will lead Advance's frontline domestic abuse and VAWG services ensuring they are safe, effective, high quality and aligned with our strategic aims. As a member of the Senior Leadership Team you will work closely with the CEO, Directors, Trustees and senior managers to shape service strategy, strengthen quality systems and ensure excellent outcomes for women and children. You will provide confident strategic and operational leadership, manage complex stakeholder relationships, support governance and reporting and ensure services are financially sustainable, contract compliant and responsive to the needs of women and children. About You: We are looking for a senior manager with a proven track record of leading services for women experiencing violence and abuse, women in contact with the criminal justice system, or similar social care or social justice services. You will bring strong strategic judgement, confident operational oversight and the ability to lead with clarity, compassion and resilience. You will have: Strong knowledge of domestic abuse, VAWG, safeguarding and the wider issues affecting women and children with complex needs. Significant experience of strategic leadership, service management and team development. A sound knowledge of safeguarding adults and child protection issues. Experience managing budgets, partnerships, contracts, outcomes and reporting. Excellent communication, negotiation and presentation skills. The confidence to work under pressure, manage complexity and inspire teams through change. A collaborative, values-led leadership style and a commitment to women's rights, safety and dignity. How to apply: Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered. Closing Date for Applications : Friday 17th July :59. Please note that the Guardian Jobs advert will close on 10th July but you will still be able to apply via the Advance website after that time. Interviews taking place: First stage 27th July. Second stage likely w/c 3rd August Advance reserves the right to close the role early, or on the appointment of a candidate What we can offer you - Employee Benefits: A 35-hour working week An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!) Additional days off to celebrate International Women's Day , and for religious observance and moving home Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more Pension scheme Enhanced maternity/adoption provision Access to our Employee Assistance Programme Employee eye-care scheme Clinical supervision for front line staff and first line management roles Refer a Friend Scheme - £250 for each referral who passes probation Organisation wide away days Thorough induction and training Career development pathways Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have additional needs, please email the Talent Acquisition Team and we will make the necessary arrangements to accommodate your needs. Diversity, Inclusion and Equal Opportunities We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits. Safeguarding Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
Jun 27, 2026
Full time
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you! We are looking for a Director of Services - Domestic Abuse / VAWG for a maternity cover vacancy. Salary: £70,000 - £80,000 Location: Hammersmith (with travel to delivery sites as required) We offer the flexibility to work from home for 2/3 days per week Contract: Maternity cover, fixed term contract of 9 months which may be extended Hours: 35 hours per week with availability for Board meetings 4-6pm on Tuesdays 2x per quarter Reports to: Chief Executive Officer. This role is a member of the Senior Leadership Team, working with the Board of Trustees Direct Reports: Head of Services - DA (this may change in line with organisational strategy) This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. Please note : Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. About us Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community. We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women's centres, and by working in close partnership with other agencies. Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability. Advance evokes systemic change by engaging with professionals within statutory agencies, including commissioners and policymakers, to deliver sustainable impact for women. Through a coordinated community response, we work in partnership with other charities, as well as regional and national government to develop innovative responses and influence policy. About the role: You will lead Advance's frontline domestic abuse and VAWG services ensuring they are safe, effective, high quality and aligned with our strategic aims. As a member of the Senior Leadership Team you will work closely with the CEO, Directors, Trustees and senior managers to shape service strategy, strengthen quality systems and ensure excellent outcomes for women and children. You will provide confident strategic and operational leadership, manage complex stakeholder relationships, support governance and reporting and ensure services are financially sustainable, contract compliant and responsive to the needs of women and children. About You: We are looking for a senior manager with a proven track record of leading services for women experiencing violence and abuse, women in contact with the criminal justice system, or similar social care or social justice services. You will bring strong strategic judgement, confident operational oversight and the ability to lead with clarity, compassion and resilience. You will have: Strong knowledge of domestic abuse, VAWG, safeguarding and the wider issues affecting women and children with complex needs. Significant experience of strategic leadership, service management and team development. A sound knowledge of safeguarding adults and child protection issues. Experience managing budgets, partnerships, contracts, outcomes and reporting. Excellent communication, negotiation and presentation skills. The confidence to work under pressure, manage complexity and inspire teams through change. A collaborative, values-led leadership style and a commitment to women's rights, safety and dignity. How to apply: Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered. Closing Date for Applications : Friday 17th July :59. Please note that the Guardian Jobs advert will close on 10th July but you will still be able to apply via the Advance website after that time. Interviews taking place: First stage 27th July. Second stage likely w/c 3rd August Advance reserves the right to close the role early, or on the appointment of a candidate What we can offer you - Employee Benefits: A 35-hour working week An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!) Additional days off to celebrate International Women's Day , and for religious observance and moving home Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more Pension scheme Enhanced maternity/adoption provision Access to our Employee Assistance Programme Employee eye-care scheme Clinical supervision for front line staff and first line management roles Refer a Friend Scheme - £250 for each referral who passes probation Organisation wide away days Thorough induction and training Career development pathways Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have additional needs, please email the Talent Acquisition Team and we will make the necessary arrangements to accommodate your needs. Diversity, Inclusion and Equal Opportunities We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits. Safeguarding Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
