Vanta Staffing Limited
High Wycombe, Buckinghamshire
Sales Administrator & Customer Service Executive Salary: £26,000 - £30,000 Location: High Wycombe Job Type: Full Time Monday to Friday 0800 to 1700 & a Friday a 1600 finish Join a Fast-Paced, Customer-Focused Team We are seeking a driven and organised Sales Administrator & Customer Service Executive to join a busy and growing business in High Wycombe, where no two days are the same. This is an excellent opportunity for someone who enjoys working with customers, solving problems, and supporting the smooth day-to-day running of operations. You will be part of a supportive team of three , where your contribution is valued. The Role This is a varied, hands-on position combining customer service and sales administration responsibilities: Customer Service & Enquiries Handle a high volume of inbound calls professionally and efficiently Respond to website, email, and live chat enquiries Resolve delivery queries, complaints, and service issues Keep customers informed of order progress and delivery updates Order Processing & Logistics Process online and trade orders using internal systems Produce order confirmations, invoices, and relevant documentation Coordinate dispatch via DPD and other courier partners Ensure all orders meet daily dispatch deadlines Track shipments and resolve delivery issues Sales Administration Support Manage a shared inbox and prioritise incoming enquiries Accurately log and track orders within internal systems Liaise with sales, production, and factory teams Support customer collections and counter sales when required About You We are looking for someone who thrives in a busy environment and can manage multiple priorities: Previous experience in customer service, sales administration, or order processing A confident and professional telephone manner Strong organisational skills with high attention to detail Comfortable using internal systems or CRM platforms Ability to multitask and prioritise workload effectively A proactive and solutions-focused approach What's on Offer Full training and ongoing support A friendly and supportive working environment A varied and engaging role Long-term opportunity within a growing business Apply Now Submit your CV to be considered. Interviews are taking place immediately.
Jun 29, 2026
Full time
Sales Administrator & Customer Service Executive Salary: £26,000 - £30,000 Location: High Wycombe Job Type: Full Time Monday to Friday 0800 to 1700 & a Friday a 1600 finish Join a Fast-Paced, Customer-Focused Team We are seeking a driven and organised Sales Administrator & Customer Service Executive to join a busy and growing business in High Wycombe, where no two days are the same. This is an excellent opportunity for someone who enjoys working with customers, solving problems, and supporting the smooth day-to-day running of operations. You will be part of a supportive team of three , where your contribution is valued. The Role This is a varied, hands-on position combining customer service and sales administration responsibilities: Customer Service & Enquiries Handle a high volume of inbound calls professionally and efficiently Respond to website, email, and live chat enquiries Resolve delivery queries, complaints, and service issues Keep customers informed of order progress and delivery updates Order Processing & Logistics Process online and trade orders using internal systems Produce order confirmations, invoices, and relevant documentation Coordinate dispatch via DPD and other courier partners Ensure all orders meet daily dispatch deadlines Track shipments and resolve delivery issues Sales Administration Support Manage a shared inbox and prioritise incoming enquiries Accurately log and track orders within internal systems Liaise with sales, production, and factory teams Support customer collections and counter sales when required About You We are looking for someone who thrives in a busy environment and can manage multiple priorities: Previous experience in customer service, sales administration, or order processing A confident and professional telephone manner Strong organisational skills with high attention to detail Comfortable using internal systems or CRM platforms Ability to multitask and prioritise workload effectively A proactive and solutions-focused approach What's on Offer Full training and ongoing support A friendly and supportive working environment A varied and engaging role Long-term opportunity within a growing business Apply Now Submit your CV to be considered. Interviews are taking place immediately.
Credit Control Administrator Temp to Permanent Opportunity Salary up to £26,000 plus Annual Bonus Our client, a well-established business within the rental industry, is looking to recruit a Credit Control Administrator to join their friendly team on a temp-to-permanent basis. This role would suit an organised and motivated individual with at least 1 year's experience in Credit Control, Accounts Receivable, Collections, Finance Administration, or a similar office-based role who is looking to further develop their skills within a supportive environment. Key Requirements: Minimum of 1 year's experience in Credit Control, Accounts Receivable, Collections, Finance Administration, or a similar office-based role Confident communicating with customers by telephone and email regarding account queries and outstanding payments Good organisational skills with the ability to manage a busy workload and prioritise tasks effectively Comfortable using Microsoft Office, including Excel and Word Strong attention to detail and accurate record-keeping skills Professional and proactive approach with a willingness to learn Key Responsibilities: Supporting the Credit Control function with the collection of outstanding payments Contacting customers by telephone and email to discuss overdue balances Resolving customer account queries in a professional and timely manner Maintaining accurate customer records and updating internal systems Allocating incoming payments and assisting with account reconciliations Producing and issuing customer statements as required Providing general administrative support to the finance team Working Hours: Monday to Friday Fully office-based Free on-site parking Additional Information: Professional business dress code Temp-to-permanent opportunity Annual bonus scheme available This is an excellent opportunity for someone with previous office-based finance or credit control experience who is looking to build a long-term career within a stable, supportive, and growing organisation.
Jun 29, 2026
Seasonal
Credit Control Administrator Temp to Permanent Opportunity Salary up to £26,000 plus Annual Bonus Our client, a well-established business within the rental industry, is looking to recruit a Credit Control Administrator to join their friendly team on a temp-to-permanent basis. This role would suit an organised and motivated individual with at least 1 year's experience in Credit Control, Accounts Receivable, Collections, Finance Administration, or a similar office-based role who is looking to further develop their skills within a supportive environment. Key Requirements: Minimum of 1 year's experience in Credit Control, Accounts Receivable, Collections, Finance Administration, or a similar office-based role Confident communicating with customers by telephone and email regarding account queries and outstanding payments Good organisational skills with the ability to manage a busy workload and prioritise tasks effectively Comfortable using Microsoft Office, including Excel and Word Strong attention to detail and accurate record-keeping skills Professional and proactive approach with a willingness to learn Key Responsibilities: Supporting the Credit Control function with the collection of outstanding payments Contacting customers by telephone and email to discuss overdue balances Resolving customer account queries in a professional and timely manner Maintaining accurate customer records and updating internal systems Allocating incoming payments and assisting with account reconciliations Producing and issuing customer statements as required Providing general administrative support to the finance team Working Hours: Monday to Friday Fully office-based Free on-site parking Additional Information: Professional business dress code Temp-to-permanent opportunity Annual bonus scheme available This is an excellent opportunity for someone with previous office-based finance or credit control experience who is looking to build a long-term career within a stable, supportive, and growing organisation.
Are you a highly organised and proactive Logistics Administrator ? Are you able to speak German fluently? If so, we're recruiting exclusively for the most perfect Permanent position for you. In your role, you'll ensure the smooth coordination of inbound and outbound goods, efficient transport planning, and accurate logistics documentation. You'll be at the heart of the operation, working closely with hauliers, drivers, and warehouse teams to ensure products are delivered on time and processes run seamlessly. Please find all the details below for you: Job title: German speaking Logistics Administrator Location: Canterbury, your own transport is required due to the location of this company Salary: 30,000 - 34,000 DOE Hours: Monday-Thursday 8:30am-5pm, Friday 8:30am-3:30pm Your main responsibilities within the role would be: Plan and coordinate goods in and goods out schedules Book and manage transport, liaising with hauliers and drivers Schedule collections and deliveries to optimise vehicle utilisation Prepare and check key documentation, including: Delivery notes Goods received notes Transport paperwork Monitor daily dispatch and inbound deliveries Track shipments and update internal systems with delivery status Coordinate with warehouse teams to ensure efficient loading/unloading Ensure all shipments are accompanied by correct documentation Verify purchased products align with supplier certification and scope Maintain accurate records of stock movements and transport activity Investigate and resolve delivery discrepancies, shortages, or damages Support customs and export documentation where required Ensure compliance with company procedures and transport regulations Respond to internal queries relating to shipments and deliveries Support general logistics administration and reporting Arrange and send samples to laboratories or customers when required You'll be the ideal candidate for this role if you have the following: Experienced in a logistics, transport, or supply chain role Fluent in German and English Confident communicating with drivers, suppliers, and internal teams Able to manage multiple tasks in a fast-paced environment Proficient in Excel and internal systems/ERP software A strong problem-solver with a proactive approach Next steps: If you're ready to take on this exciting new role, we'd love to hear from you! Apply now, our client can interview immediately. Alternatively, if you know someone who may be suitable for this role please share their details. If you successfully refer a friend for the above role, you will receive a 100 voucher of your choice! Terms apply Please note if your skills match the requirements for the job then you will receive an e-mail from us (remember to check your junk mail). If you do please call us on (phone number removed) ASAP or within 24 hours to discuss the position in further detail with Pippy (Candidate Consultant) or Nicola (Elite Consultant). We look forward to your application. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jun 29, 2026
Full time
Are you a highly organised and proactive Logistics Administrator ? Are you able to speak German fluently? If so, we're recruiting exclusively for the most perfect Permanent position for you. In your role, you'll ensure the smooth coordination of inbound and outbound goods, efficient transport planning, and accurate logistics documentation. You'll be at the heart of the operation, working closely with hauliers, drivers, and warehouse teams to ensure products are delivered on time and processes run seamlessly. Please find all the details below for you: Job title: German speaking Logistics Administrator Location: Canterbury, your own transport is required due to the location of this company Salary: 30,000 - 34,000 DOE Hours: Monday-Thursday 8:30am-5pm, Friday 8:30am-3:30pm Your main responsibilities within the role would be: Plan and coordinate goods in and goods out schedules Book and manage transport, liaising with hauliers and drivers Schedule collections and deliveries to optimise vehicle utilisation Prepare and check key documentation, including: Delivery notes Goods received notes Transport paperwork Monitor daily dispatch and inbound deliveries Track shipments and update internal systems with delivery status Coordinate with warehouse teams to ensure efficient loading/unloading Ensure all shipments are accompanied by correct documentation Verify purchased products align with supplier certification and scope Maintain accurate records of stock movements and transport activity Investigate and resolve delivery discrepancies, shortages, or damages Support customs and export documentation where required Ensure compliance with company procedures and transport regulations Respond to internal queries relating to shipments and deliveries Support general logistics administration and reporting Arrange and send samples to laboratories or customers when required You'll be the ideal candidate for this role if you have the following: Experienced in a logistics, transport, or supply chain role Fluent in German and English Confident communicating with drivers, suppliers, and internal teams Able to manage multiple tasks in a fast-paced environment Proficient in Excel and internal systems/ERP software A strong problem-solver with a proactive approach Next steps: If you're ready to take on this exciting new role, we'd love to hear from you! Apply now, our client can interview immediately. Alternatively, if you know someone who may be suitable for this role please share their details. If you successfully refer a friend for the above role, you will receive a 100 voucher of your choice! Terms apply Please note if your skills match the requirements for the job then you will receive an e-mail from us (remember to check your junk mail). If you do please call us on (phone number removed) ASAP or within 24 hours to discuss the position in further detail with Pippy (Candidate Consultant) or Nicola (Elite Consultant). We look forward to your application. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Warehouse Administrator / Account Coordinator Job Title: Warehouse Administrator / Account Coordinator Salary: 14.00per hour. Department: Warehouse / Sales Support Reports To: Operations Manager Location: Wigan, Greater Manchester Employment Type: Temporary Commencing June - September 2026 Working Hours: 08:00 - 16:30, Monday to Friday, 40 hours per week Annual Leave: No leave to be taken during the period of engagement. Purpose of the Role The Warehouse Administrator / Account Coordinator is responsible for supporting the smooth day-to-day running of warehouse administration while also managing customer account coordination and service support. This role combines operational administration with customer-facing responsibilities, including order processing, account support, internal coordination, and communication with customers, warehouse, transport, and buying teams. The successful candidate will help ensure efficient warehouse processes and a consistently high standard of customer service. Key Responsibilities Warehouse Administration Duties Process and prepare daily order documentation for picking, dispatch, and delivery Manage incoming and outgoing emails and communications to ensure timely and accurate responses Maintain accurate and organised records, including filing and retrieval of order-related documentation Monitor short-term order changes and communicate updates clearly to warehouse, transport, and logistics teams Support the Warehouse Manager by taking ownership of day-to-day administrative tasks Input and maintain data within relevant systems, including Pegasus, Excel, and other internal platforms Assist with stock movement reports and general warehouse reporting Provide administrative cover and support during absences, peak periods, and busy operational times Help ensure warehouse paperwork and processes are completed accurately and on time Account Coordination / Customer Service Duties Support the day-to-day management of customer accounts and enquiries Act as a key point of contact for existing customers, delivering a professional and responsive service Take incoming calls relating to orders, queries, complaints, returns, and general support Process customer orders accurately and efficiently Liaise with transport, warehouse, and buying departments to ensure customer orders are fulfilled correctly Proactively keep customers informed of delivery schedules, shortages, fulfilment issues, or order changes Handle order adjustments, cancellations, returns, and collections in a timely and accurate manner Build and maintain strong relationships with regular customers and weekly telesales accounts Identify opportunities to upsell relevant products and introduce new lines where appropriate Manage shared customer email inboxes and respond promptly to enquiries Assist with samples, age verification procedures, and other customer account administration tasks Take ownership of resolving customer issues through proactive communication and follow-up Key Skills and Experience Previous experience in a warehouse administration, logistics administration, sales support, customer service, or account coordination role Strong organisational skills and excellent attention to detail Confident communicator with a professional and personable telephone manner Ability to manage both internal administrative tasks and external customer relationships Good working knowledge of Microsoft Office, particularly Excel, Word, and Outlook Ability to use internal systems such as Pegasus and Trinity, or willingness to learn quickly Able to work under pressure in a fast-paced environment Proactive, reliable, and able to prioritise workload effectively Strong teamwork skills and the ability to work across warehouse, transport, buying, and sales functions Previous experience within drinks, wholesale, logistics, or a similar fast-moving environment would be advantageous, but not essential Performance Indicators Accuracy and timeliness of warehouse documentation and record-keeping Responsiveness to internal and external communications Reduction in administrative errors and order discrepancies Positive feedback from customers, management, and warehouse teams Strong coordination between warehouse, transport, and customer-facing functions Consistently high service levels across both operational and customer account responsibilities What We Offer Consistent working hours Supportive team environment DCS Recruitment and all associated companies are committed to creating a working environment where diversity is celebrated and everyone is treated fairly, regardless of gender, gender identity, disability, ethnic origin, religion or belief, sexual orientation, marital or transgender status, age, or nationality
Jun 28, 2026
Seasonal
Warehouse Administrator / Account Coordinator Job Title: Warehouse Administrator / Account Coordinator Salary: 14.00per hour. Department: Warehouse / Sales Support Reports To: Operations Manager Location: Wigan, Greater Manchester Employment Type: Temporary Commencing June - September 2026 Working Hours: 08:00 - 16:30, Monday to Friday, 40 hours per week Annual Leave: No leave to be taken during the period of engagement. Purpose of the Role The Warehouse Administrator / Account Coordinator is responsible for supporting the smooth day-to-day running of warehouse administration while also managing customer account coordination and service support. This role combines operational administration with customer-facing responsibilities, including order processing, account support, internal coordination, and communication with customers, warehouse, transport, and buying teams. The successful candidate will help ensure efficient warehouse processes and a consistently high standard of customer service. Key Responsibilities Warehouse Administration Duties Process and prepare daily order documentation for picking, dispatch, and delivery Manage incoming and outgoing emails and communications to ensure timely and accurate responses Maintain accurate and organised records, including filing and retrieval of order-related documentation Monitor short-term order changes and communicate updates clearly to warehouse, transport, and logistics teams Support the Warehouse Manager by taking ownership of day-to-day administrative tasks Input and maintain data within relevant systems, including Pegasus, Excel, and other internal platforms Assist with stock movement reports and general warehouse reporting Provide administrative cover and support during absences, peak periods, and busy operational times Help ensure warehouse paperwork and processes are completed accurately and on time Account Coordination / Customer Service Duties Support the day-to-day management of customer accounts and enquiries Act as a key point of contact for existing customers, delivering a professional and responsive service Take incoming calls relating to orders, queries, complaints, returns, and general support Process customer orders accurately and efficiently Liaise with transport, warehouse, and buying departments to ensure customer orders are fulfilled correctly Proactively keep customers informed of delivery schedules, shortages, fulfilment issues, or order changes Handle order adjustments, cancellations, returns, and collections in a timely and accurate manner Build and maintain strong relationships with regular customers and weekly telesales accounts Identify opportunities to upsell relevant products and introduce new lines where appropriate Manage shared customer email inboxes and respond promptly to enquiries Assist with samples, age verification procedures, and other customer account administration tasks Take ownership of resolving customer issues through proactive communication and follow-up Key Skills and Experience Previous experience in a warehouse administration, logistics administration, sales support, customer service, or account coordination role Strong organisational skills and excellent attention to detail Confident communicator with a professional and personable telephone manner Ability to manage both internal administrative tasks and external customer relationships Good working knowledge of Microsoft Office, particularly Excel, Word, and Outlook Ability to use internal systems such as Pegasus and Trinity, or willingness to learn quickly Able to work under pressure in a fast-paced environment Proactive, reliable, and able to prioritise workload effectively Strong teamwork skills and the ability to work across warehouse, transport, buying, and sales functions Previous experience within drinks, wholesale, logistics, or a similar fast-moving environment would be advantageous, but not essential Performance Indicators Accuracy and timeliness of warehouse documentation and record-keeping Responsiveness to internal and external communications Reduction in administrative errors and order discrepancies Positive feedback from customers, management, and warehouse teams Strong coordination between warehouse, transport, and customer-facing functions Consistently high service levels across both operational and customer account responsibilities What We Offer Consistent working hours Supportive team environment DCS Recruitment and all associated companies are committed to creating a working environment where diversity is celebrated and everyone is treated fairly, regardless of gender, gender identity, disability, ethnic origin, religion or belief, sexual orientation, marital or transgender status, age, or nationality
Location: Peterborough (On-site) Job Type: Full-time, Permanent Working Hours: Monday - Friday, 8:00am - 6:00pm (1-hour lunch break - flexibility may be required) Salary: £30,000 - £32,500 per annum Benefits: Company pension Job Overview My client is a well-established logistics provider offering a comprehensive total logistics solution, specialising in the distribution and warehousing of palletised goods. Operating a large fleet of vehicles and trailers alongside extensive warehousing facilities, my client is also a key member of a leading pan-European pallet network. Due to continued growth, they are now looking to recruit a proactive and flexible individual to join their Pallet Network / Transport Office team at their main office location near Peterborough. This role is ideal for someone looking to build or further develop a career within transport and logistics, with long-term progression opportunities available for the right person. The successful candidate will support the transport office on a day-to-day operational basis, assisting with driver management, customer communication and general administrative duties to help ensure the smooth running of daily transport operations. Key Responsibilities Provide operational support to the transport office team, assisting with the coordination of daily pallet network deliveries and collections. Support the management of drivers, including daily briefings and debriefings. Act as a first point of contact for drivers during the day, helping to resolve delivery issues, delays and general operational queries. Liaise with customers to maintain strong working relationships, providing updates, handling enquiries and resolving issues in a timely and professional manner. Answer incoming telephone calls and emails, responding to internal and external enquiries efficiently. Assist with general transport administration, including data entry, job updates and record keeping. Work collaboratively with colleagues to ensure service levels and operational targets are met. Adhere to company policies, procedures and compliance requirements at all times. Person Specification Essential Skills & Attributes: A positive, flexible and enthusiastic approach to work. Strong communication skills, both verbal and written. Good organisational skills with the ability to manage multiple tasks in a fast-paced environment. A willingness to learn and develop within a transport and logistics setting. Good attention to detail and problem-solving IT literate, with confidence using office systems and transport-related software. Desirable (but not essential): Previous experience within transport, logistics, or a pallet network environment. Experience dealing with drivers, customers, or operational problem-solving. Knowledge of transport operations, timings and compliance (training will be provided). What's on Offer Competitive salary of £30,000 - £32,500 per annum. Full-time, permanent position within a stable and growing business. On-the-job training and support from an experienced transport team. Clear opportunity for career development and progression within the transport function. Company pension scheme. A supportive and professional working environment. To apply, please send your CV directly to me, or feel free to call for an informal and confidential discussion about the role. Email: Phone:
Jun 27, 2026
Full time
Location: Peterborough (On-site) Job Type: Full-time, Permanent Working Hours: Monday - Friday, 8:00am - 6:00pm (1-hour lunch break - flexibility may be required) Salary: £30,000 - £32,500 per annum Benefits: Company pension Job Overview My client is a well-established logistics provider offering a comprehensive total logistics solution, specialising in the distribution and warehousing of palletised goods. Operating a large fleet of vehicles and trailers alongside extensive warehousing facilities, my client is also a key member of a leading pan-European pallet network. Due to continued growth, they are now looking to recruit a proactive and flexible individual to join their Pallet Network / Transport Office team at their main office location near Peterborough. This role is ideal for someone looking to build or further develop a career within transport and logistics, with long-term progression opportunities available for the right person. The successful candidate will support the transport office on a day-to-day operational basis, assisting with driver management, customer communication and general administrative duties to help ensure the smooth running of daily transport operations. Key Responsibilities Provide operational support to the transport office team, assisting with the coordination of daily pallet network deliveries and collections. Support the management of drivers, including daily briefings and debriefings. Act as a first point of contact for drivers during the day, helping to resolve delivery issues, delays and general operational queries. Liaise with customers to maintain strong working relationships, providing updates, handling enquiries and resolving issues in a timely and professional manner. Answer incoming telephone calls and emails, responding to internal and external enquiries efficiently. Assist with general transport administration, including data entry, job updates and record keeping. Work collaboratively with colleagues to ensure service levels and operational targets are met. Adhere to company policies, procedures and compliance requirements at all times. Person Specification Essential Skills & Attributes: A positive, flexible and enthusiastic approach to work. Strong communication skills, both verbal and written. Good organisational skills with the ability to manage multiple tasks in a fast-paced environment. A willingness to learn and develop within a transport and logistics setting. Good attention to detail and problem-solving IT literate, with confidence using office systems and transport-related software. Desirable (but not essential): Previous experience within transport, logistics, or a pallet network environment. Experience dealing with drivers, customers, or operational problem-solving. Knowledge of transport operations, timings and compliance (training will be provided). What's on Offer Competitive salary of £30,000 - £32,500 per annum. Full-time, permanent position within a stable and growing business. On-the-job training and support from an experienced transport team. Clear opportunity for career development and progression within the transport function. Company pension scheme. A supportive and professional working environment. To apply, please send your CV directly to me, or feel free to call for an informal and confidential discussion about the role. Email: Phone:
Customer Service & Sales Administrator Are you a highly organised customer service professional with experience in sales administration and export coordination? Do you thrive in a fast-paced environment where no two days are the same? We are looking for a proactive and detail-oriented Customer Service & Sales Administrator to join a busy and growing team. This is a varied and rewarding role supporting both UK and international customers while helping deliver exceptional service standards. The Role You will play a key role in managing customer relationships, processing orders, coordinating export shipments, and supporting wider sales and operations teams. Working closely with colleagues across Sales, Supply Chain, Accounts, Marketing, and Logistics, you will help ensure a smooth customer journey from enquiry through to delivery. This role would suit someone with strong administration skills, excellent communication abilities, and previous experience within customer service, export administration, or international logistics. Key Responsibilities Customer Service & Sales Support Manage inbound customer enquiries via phone and email Process customer orders accurately and efficiently Provide day-to-day support to the sales team Issue invoices and credit notes Maintain customer pricing and account information Resolve customer queries relating to products, stock, pricing, shortages, and deliveries Coordinate with supply chain and warehouse teams regarding stock availability and bulk orders Manage warranty claims from investigation through to resolution Amazon & Customer Portal Management Process Amazon orders and acknowledgements Maintain and update ASIN codes Resolve pricing discrepancies and shortage claims Manage customer portals for key accounts Export Customer Service & Administration Coordinate export orders from receipt through to dispatch Prepare and manage export documentation including: Commercial invoices Packing lists Certificates of origin Shipping and customs documentation Letters of credit Country-specific export paperwork Arrange collections and shipments with freight providers Liaise with freight forwarders, customs brokers, and shipping agents Support customers with international freight quotations Ensure compliance with international trade regulations and customs requirements Prepare Dangerous Goods Notes (DGN) and Chamber of Commerce certifications Monitor delivery schedules and resolve shipment or documentation issues Team Support & Continuous Improvement Help foster a positive, high-performance team culture Support team coordination and scheduling Assist with developing and improving Standard Operating Procedures (SOPs) Identify opportunities for process improvements and efficiencies Skills & Experience Required Previous experience in customer service, sales administration, export administration, or international logistics Strong knowledge of export documentation and shipping procedures Excellent organisational skills and attention to detail
Jun 27, 2026
Full time
Customer Service & Sales Administrator Are you a highly organised customer service professional with experience in sales administration and export coordination? Do you thrive in a fast-paced environment where no two days are the same? We are looking for a proactive and detail-oriented Customer Service & Sales Administrator to join a busy and growing team. This is a varied and rewarding role supporting both UK and international customers while helping deliver exceptional service standards. The Role You will play a key role in managing customer relationships, processing orders, coordinating export shipments, and supporting wider sales and operations teams. Working closely with colleagues across Sales, Supply Chain, Accounts, Marketing, and Logistics, you will help ensure a smooth customer journey from enquiry through to delivery. This role would suit someone with strong administration skills, excellent communication abilities, and previous experience within customer service, export administration, or international logistics. Key Responsibilities Customer Service & Sales Support Manage inbound customer enquiries via phone and email Process customer orders accurately and efficiently Provide day-to-day support to the sales team Issue invoices and credit notes Maintain customer pricing and account information Resolve customer queries relating to products, stock, pricing, shortages, and deliveries Coordinate with supply chain and warehouse teams regarding stock availability and bulk orders Manage warranty claims from investigation through to resolution Amazon & Customer Portal Management Process Amazon orders and acknowledgements Maintain and update ASIN codes Resolve pricing discrepancies and shortage claims Manage customer portals for key accounts Export Customer Service & Administration Coordinate export orders from receipt through to dispatch Prepare and manage export documentation including: Commercial invoices Packing lists Certificates of origin Shipping and customs documentation Letters of credit Country-specific export paperwork Arrange collections and shipments with freight providers Liaise with freight forwarders, customs brokers, and shipping agents Support customers with international freight quotations Ensure compliance with international trade regulations and customs requirements Prepare Dangerous Goods Notes (DGN) and Chamber of Commerce certifications Monitor delivery schedules and resolve shipment or documentation issues Team Support & Continuous Improvement Help foster a positive, high-performance team culture Support team coordination and scheduling Assist with developing and improving Standard Operating Procedures (SOPs) Identify opportunities for process improvements and efficiencies Skills & Experience Required Previous experience in customer service, sales administration, export administration, or international logistics Strong knowledge of export documentation and shipping procedures Excellent organisational skills and attention to detail
Monday to Friday, 35 hours per week.Oxford, 2 days in the office per week. Your new company You'll be joining a well-established and respected publishing organisation with a strong reputation for delivering high-quality content to customers across a range of sectors. Committed to innovation and excellence, the business combines industry expertise with a customer-focused approach, helping to connect audiences with trusted information and resources. Your new role As part of a busy and supportive team, you will play a key role in managing customer accounts and ensuring a positive customer experience throughout the payment and collections process. Working with both domestic and international customers, you will be responsible for maintaining accurate account records, handling customer queries, processing account updates, and supporting the timely collection of outstanding payments.You will build strong relationships with customers and internal stakeholders, helping to resolve queries efficiently and professionally while ensuring all activity is completed in line with company policies and procedures. Using internal systems, including SAP S/4HANA, you will maintain accurate records and monitor accounts. This is a varied role that combines administration and customer service, making it ideal for someone who enjoys working with customers, has strong attention to detail, and is confident using business systems and processes. What you'll need to succeed To be successful in this role, you will have excellent customer service and communication skills, with the ability to build positive relationships and resolve queries professionally. You will be highly organised, detail-oriented, and comfortable working with large volumes of information while maintaining accuracy. Previous experience in an administrative, customer service, or accounts-based role would be advantageous. Strong Excel skills are essential, including the use of Pivot Tables and VLOOKUPs, while experience with SAP S/4HANA would be highly beneficial. You will be a proactive team player with a positive attitude and the ability to manage your workload effectively in a fast-paced environment. What you'll get in return In return, you'll receive the opportunity to join a well-established organisation in a varied and rewarding temporary role through to the end of October. You'll benefit from a flexible hybrid working arrangement, with just two days per week required in the office and the remainder working from home. This position is available for an immediate start, making it an excellent opportunity for candidates looking to secure their next role quickly and gain valuable experience within a supportive team environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Jun 27, 2026
Seasonal
Monday to Friday, 35 hours per week.Oxford, 2 days in the office per week. Your new company You'll be joining a well-established and respected publishing organisation with a strong reputation for delivering high-quality content to customers across a range of sectors. Committed to innovation and excellence, the business combines industry expertise with a customer-focused approach, helping to connect audiences with trusted information and resources. Your new role As part of a busy and supportive team, you will play a key role in managing customer accounts and ensuring a positive customer experience throughout the payment and collections process. Working with both domestic and international customers, you will be responsible for maintaining accurate account records, handling customer queries, processing account updates, and supporting the timely collection of outstanding payments.You will build strong relationships with customers and internal stakeholders, helping to resolve queries efficiently and professionally while ensuring all activity is completed in line with company policies and procedures. Using internal systems, including SAP S/4HANA, you will maintain accurate records and monitor accounts. This is a varied role that combines administration and customer service, making it ideal for someone who enjoys working with customers, has strong attention to detail, and is confident using business systems and processes. What you'll need to succeed To be successful in this role, you will have excellent customer service and communication skills, with the ability to build positive relationships and resolve queries professionally. You will be highly organised, detail-oriented, and comfortable working with large volumes of information while maintaining accuracy. Previous experience in an administrative, customer service, or accounts-based role would be advantageous. Strong Excel skills are essential, including the use of Pivot Tables and VLOOKUPs, while experience with SAP S/4HANA would be highly beneficial. You will be a proactive team player with a positive attitude and the ability to manage your workload effectively in a fast-paced environment. What you'll get in return In return, you'll receive the opportunity to join a well-established organisation in a varied and rewarding temporary role through to the end of October. You'll benefit from a flexible hybrid working arrangement, with just two days per week required in the office and the remainder working from home. This position is available for an immediate start, making it an excellent opportunity for candidates looking to secure their next role quickly and gain valuable experience within a supportive team environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Used Car Administrator Hays are delighted to be working with our global client, one of the world's most successful premium manufacturers of cars, motorcycles, and provider of premium services. Our client demonstrates a commitment to innovation, sustainability, and product responsibility all the way from development to production. Their aim is to play a dynamic and innovative role in shaping the face of mobility. Our client highly values each and every person; their passion, commitment, uniqueness and contribution to shaping the future success of their business. About the job: We are recruiting for a purchasing administrator to join our client on a long-term temporary assignment. Manage outbound and inbound customer and supplier contacts to resolve queries, negotiate objections, and ensure commercial viability Oversee vehicle return processes, ensuring timely invoicing and availability of vehicles for auction sale.Act as escalation point for internal finance invoicing and ledger queries related to end-of-contract billing.Maintain daily communication with suppliers, vehicle collections, and auction partners to resolve discrepancies and support remarketing operations. Ensure compliance with SLAs and KPIs across all customer and supplier interactions and end-of-contract processes Train team members on Used Car Business processes and uphold company values to drive excellent customer outcomes What will you bring to the global premium automotive brand: Strong customer service and complaint management skills, preferably in automotive or regulated leasing sectors. Strong objection handling and outbound telephone communication skills. Excellent attention to detail and ability to manage multiple data sources. Effective written and verbal communication skills at all organisational levels. Self-motivated with good time management and the ability to work independently and collaboratively. Proficient in MS Office and computer literacy. Strong geographic knowledge of the United Kingdom and ability to maintain excellent supplier relationships. How will we support you: The business core values are integral to their corporate culture and guide their actions and decisions. These values include: Openness - Embracing change and new opportunities, learning from mistakes and acting with integrity, Responsibility - Making consistent decisions and committing to them personally, fostering trust and effective teamwork. Appreciation - Reflecting on actions, respecting each other, offering clear feedback and celebrating success Transparency -Acknowledging concerns and identifying inconsistencies constructively Trust - Relying on each other to act swiftly and achieve goals Diversity - Valuing diverse backgrounds and experiences to enhance innovation and competitiveness Compensation We offer a competitive hourly wage plus an annual performance-related bonus. You will receive a generous annual leave up to 35 days which is inclusive of bank holidays. There's free on-site parking available and you'll have access to a subsidised restaurant. We offer hybrid working where employees split their time between working remotely (often from home) and working in the office Diversity, Equity and Inclusion Equality, diversity, and inclusion policy is centered around creating a diverse and inclusive work environment that values and respects differences. The company promotes diversity through various initiatives and has integrated diversity, equity, and inclusion into its HR strategy1. Key aspects of policy include: Promoting equal opportunities in recruitment and personnel development Ensuring protection against discrimination and fostering respect in everyday business Encouraging a diverse workforce to enhance competitiveness, effectiveness and innovation Supporting five dimensions of diversity: gender, age and experience, physical and mental abilities, sexual orientation and identify and cultural background
Jun 27, 2026
Seasonal
Used Car Administrator Hays are delighted to be working with our global client, one of the world's most successful premium manufacturers of cars, motorcycles, and provider of premium services. Our client demonstrates a commitment to innovation, sustainability, and product responsibility all the way from development to production. Their aim is to play a dynamic and innovative role in shaping the face of mobility. Our client highly values each and every person; their passion, commitment, uniqueness and contribution to shaping the future success of their business. About the job: We are recruiting for a purchasing administrator to join our client on a long-term temporary assignment. Manage outbound and inbound customer and supplier contacts to resolve queries, negotiate objections, and ensure commercial viability Oversee vehicle return processes, ensuring timely invoicing and availability of vehicles for auction sale.Act as escalation point for internal finance invoicing and ledger queries related to end-of-contract billing.Maintain daily communication with suppliers, vehicle collections, and auction partners to resolve discrepancies and support remarketing operations. Ensure compliance with SLAs and KPIs across all customer and supplier interactions and end-of-contract processes Train team members on Used Car Business processes and uphold company values to drive excellent customer outcomes What will you bring to the global premium automotive brand: Strong customer service and complaint management skills, preferably in automotive or regulated leasing sectors. Strong objection handling and outbound telephone communication skills. Excellent attention to detail and ability to manage multiple data sources. Effective written and verbal communication skills at all organisational levels. Self-motivated with good time management and the ability to work independently and collaboratively. Proficient in MS Office and computer literacy. Strong geographic knowledge of the United Kingdom and ability to maintain excellent supplier relationships. How will we support you: The business core values are integral to their corporate culture and guide their actions and decisions. These values include: Openness - Embracing change and new opportunities, learning from mistakes and acting with integrity, Responsibility - Making consistent decisions and committing to them personally, fostering trust and effective teamwork. Appreciation - Reflecting on actions, respecting each other, offering clear feedback and celebrating success Transparency -Acknowledging concerns and identifying inconsistencies constructively Trust - Relying on each other to act swiftly and achieve goals Diversity - Valuing diverse backgrounds and experiences to enhance innovation and competitiveness Compensation We offer a competitive hourly wage plus an annual performance-related bonus. You will receive a generous annual leave up to 35 days which is inclusive of bank holidays. There's free on-site parking available and you'll have access to a subsidised restaurant. We offer hybrid working where employees split their time between working remotely (often from home) and working in the office Diversity, Equity and Inclusion Equality, diversity, and inclusion policy is centered around creating a diverse and inclusive work environment that values and respects differences. The company promotes diversity through various initiatives and has integrated diversity, equity, and inclusion into its HR strategy1. Key aspects of policy include: Promoting equal opportunities in recruitment and personnel development Ensuring protection against discrimination and fostering respect in everyday business Encouraging a diverse workforce to enhance competitiveness, effectiveness and innovation Supporting five dimensions of diversity: gender, age and experience, physical and mental abilities, sexual orientation and identify and cultural background
Working for a global manufacturing company within their prestigious, modern office, the t Administrator acts as a key link between customers, Business Development Managers and internal departments to ensure a high level of service and efficiency. This is a new role due to growth and the Administrator will join a small, highly motivated team to support the continued success of the wider business. Working Monday to Friday, the Administrator will be rewarded with 31 days holiday including Bank Holidays, life assurance, private medical insurance, pension scheme, and access to a benefits platform. To apply for this fantastic role, you will have experience within administration, sales processes and order management with preferred skills in Salesforce, SAP, or a similar system. Main Responsibilities Support with Sales Support activities, co-ordinate with internal departments such as sales, finance, production, customer services and also externally with customers Provide administration, maintenance and support for customer queries Liaise with finance on new account set ups, apply pricing and charges, along with specific product visibility Liaise with finance regarding business case requests from Business Development Managers (improved discount terms, retrospective payments for customers, etc) Create contractual agreements, set up contractual terms for retrospective and clawback payment/invoices for specific customers Liaise with 3rd party equipment providers, where there is a contractual agreement in place Amend discounts and charges on internal systems in agreement with Business Development Managers Set up DHL and DX shipment/collections for products Maintain Loyalty Points Scheme Pricing reconciliation and raise credits where applicable Apply product offers to specific customer accounts in agreement with Business Development Manager requests Place orders via SAP software for equipment and consumables Produce sales reports using various reporting tools (PowerBi, Cognos) Experience and skills required Experience of working within either sales support, administration or customer service Experience of working with systems including Salesforce, PowerBi, SAP, DocuSign (preferred) Familiarity with sales processes and order management Strong organisational and multitasking skills Excellent communication (written and verbal) Attention to detail and accuracy Customer focused mindset Good relationship builder/ team player Able to work on own initiative and good problem-solving skills Unfortunately, due to time restrictions we cannot respond to every applicant, in the event that we haven t contacted you within 48 hours please take it you have not been successful for this particular role, but your details will be kept on file and considered for all future vacancies. We are an equal opportunities agency and welcome applicants from all backgrounds. We are acting on behalf of the client as an Employment Agency in relation to this vacancy.
Jun 27, 2026
Full time
Working for a global manufacturing company within their prestigious, modern office, the t Administrator acts as a key link between customers, Business Development Managers and internal departments to ensure a high level of service and efficiency. This is a new role due to growth and the Administrator will join a small, highly motivated team to support the continued success of the wider business. Working Monday to Friday, the Administrator will be rewarded with 31 days holiday including Bank Holidays, life assurance, private medical insurance, pension scheme, and access to a benefits platform. To apply for this fantastic role, you will have experience within administration, sales processes and order management with preferred skills in Salesforce, SAP, or a similar system. Main Responsibilities Support with Sales Support activities, co-ordinate with internal departments such as sales, finance, production, customer services and also externally with customers Provide administration, maintenance and support for customer queries Liaise with finance on new account set ups, apply pricing and charges, along with specific product visibility Liaise with finance regarding business case requests from Business Development Managers (improved discount terms, retrospective payments for customers, etc) Create contractual agreements, set up contractual terms for retrospective and clawback payment/invoices for specific customers Liaise with 3rd party equipment providers, where there is a contractual agreement in place Amend discounts and charges on internal systems in agreement with Business Development Managers Set up DHL and DX shipment/collections for products Maintain Loyalty Points Scheme Pricing reconciliation and raise credits where applicable Apply product offers to specific customer accounts in agreement with Business Development Manager requests Place orders via SAP software for equipment and consumables Produce sales reports using various reporting tools (PowerBi, Cognos) Experience and skills required Experience of working within either sales support, administration or customer service Experience of working with systems including Salesforce, PowerBi, SAP, DocuSign (preferred) Familiarity with sales processes and order management Strong organisational and multitasking skills Excellent communication (written and verbal) Attention to detail and accuracy Customer focused mindset Good relationship builder/ team player Able to work on own initiative and good problem-solving skills Unfortunately, due to time restrictions we cannot respond to every applicant, in the event that we haven t contacted you within 48 hours please take it you have not been successful for this particular role, but your details will be kept on file and considered for all future vacancies. We are an equal opportunities agency and welcome applicants from all backgrounds. We are acting on behalf of the client as an Employment Agency in relation to this vacancy.
Customer/Logistics Administrator Standard hours: 10:00am - 6:00pm Your new company We are currently recruiting for a Customer Service & Operations Administrator to provide essential support across customer service, operations, and administration functions. This is a varied and fast-paced role requiring strong organisational skills, attention to detail, and a customer-focused approach. Your new role As a Customer Services/Logistics Administrator your role would involve: Customer Service. Handle incoming customer calls and email enquiries in a professional and timely manner. Resolve customer queries efficiently or escalate to the appropriate internal team. Log, track, and follow up on customer issues through to resolution. Maintain accurate and up-to-date customer and job records. Operations Support. Support daily operational activities including bookings, collections, and deliveries. Liaise with drivers, warehouse teams, and operations staff to ensure smooth workflow. Update operational trackers, spreadsheets, and internal systems. Ensure all jobs are processed accurately and in line with company procedures. Administration. Manage shared inboxes and support with day-to-day administrative tasks. Maintain accurate records and assist with reporting where required. Support compliance activities, record keeping, and general office administration. What you'll need to succeed Strong communication skills, both written and verbal. Confident in using Microsoft Office, particularly Outlook and Excel. Excellent organisational skills with high attention to detail. Ability to prioritise workload, multitask, and perform under pressure. Professional and customer-focused attitude. What you'll get in return What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Jun 27, 2026
Full time
Customer/Logistics Administrator Standard hours: 10:00am - 6:00pm Your new company We are currently recruiting for a Customer Service & Operations Administrator to provide essential support across customer service, operations, and administration functions. This is a varied and fast-paced role requiring strong organisational skills, attention to detail, and a customer-focused approach. Your new role As a Customer Services/Logistics Administrator your role would involve: Customer Service. Handle incoming customer calls and email enquiries in a professional and timely manner. Resolve customer queries efficiently or escalate to the appropriate internal team. Log, track, and follow up on customer issues through to resolution. Maintain accurate and up-to-date customer and job records. Operations Support. Support daily operational activities including bookings, collections, and deliveries. Liaise with drivers, warehouse teams, and operations staff to ensure smooth workflow. Update operational trackers, spreadsheets, and internal systems. Ensure all jobs are processed accurately and in line with company procedures. Administration. Manage shared inboxes and support with day-to-day administrative tasks. Maintain accurate records and assist with reporting where required. Support compliance activities, record keeping, and general office administration. What you'll need to succeed Strong communication skills, both written and verbal. Confident in using Microsoft Office, particularly Outlook and Excel. Excellent organisational skills with high attention to detail. Ability to prioritise workload, multitask, and perform under pressure. Professional and customer-focused attitude. What you'll get in return What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Regulatory Advisor - 6 Months Contract - Farnborough Your new company Hays is partnering with a leading organisation operating within a highly regulated customer finance environment. With a strong focus on customer outcomes, compliance, and operational excellence, this business is committed to supporting customers through every stage of their journey while maintaining the highest standards of service and governance. This is an excellent opportunity to join a collaborative and fast-paced team where your contribution will have a direct impact on both customer experience and business performance. Your new role As a Collections Administrator, you will provide comprehensive administrative support across Collections, Recoveries, and Litigation activities. Working within a busy operational environment, you will be responsible for managing customer accounts, supporting vulnerable customers, handling correspondence, preparing legal documentation, and ensuring all activities are conducted in line with regulatory requirements and internal policies.Key responsibilities include: Providing end-to-end administrative support across Collections, Recoveries, and Litigation functions. Processing incoming and outgoing correspondence, including emails, letters, legal notices, and customer documentation. Identifying customers experiencing vulnerability or financial difficulty and ensuring appropriate support is provided. Preparing case files for escalation to Recoveries or Litigation teams, ensuring documentation is accurate and complete. Supporting account reviews and identifying suitable next steps to achieve positive customer outcomes. Preparing and submitting legal and litigation documentation where required. Monitoring legal case progression and maintaining accurate system updates. Managing customer complaints in line with FCA requirements and agreed timescales. Investigating contractual breaches and supporting case resolution activities. Working closely with Financial Crime, Risk, Compliance, Legal, and other business functions to manage higher-risk cases. Completing credit reference agency searches and reviewing customer financial circumstances. Investigating account irregularities and escalating potential risks appropriately. Supporting vulnerable customers through empathetic communication and tailored solutions. Managing tracing activities and "gone away" cases to re-establish customer contact. Ensuring service level agreements are maintained, and all regulatory obligations are met. Reviewing cases thoroughly before default notices are issued, ensuring all relevant checks and investigations have been completed. What you'll need to succeed To be successful in this role, you will have: Previous experience within a Collections, Customer Service, Financial Services, or Administrative environment. Strong administration and organisational skills with excellent attention to detail. The ability to manage multiple priorities while working to strict deadlines. Excellent verbal and written communication skills. Strong analytical and problem-solving abilities. Experience handling sensitive customer situations professionally and empathetically. A proactive approach with the ability to work independently and collaboratively. Good working knowledge of Microsoft Office applications. GCSEs or equivalent qualifications; further education would be advantageous. Experience supporting vulnerable customers and working within regulated environments would be highly desirable. What you'll get in return Competitive salary and benefits package. Hybrid and flexible working opportunities where applicable. The opportunity to join a supportive and collaborative team environment. Exposure to a highly regulated and customer-focused business function. Ongoing training and professional development opportunities. Career progression within a growing and established organisation. The chance to make a meaningful impact by supporting customers through challenging circumstances. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Jun 27, 2026
Seasonal
Regulatory Advisor - 6 Months Contract - Farnborough Your new company Hays is partnering with a leading organisation operating within a highly regulated customer finance environment. With a strong focus on customer outcomes, compliance, and operational excellence, this business is committed to supporting customers through every stage of their journey while maintaining the highest standards of service and governance. This is an excellent opportunity to join a collaborative and fast-paced team where your contribution will have a direct impact on both customer experience and business performance. Your new role As a Collections Administrator, you will provide comprehensive administrative support across Collections, Recoveries, and Litigation activities. Working within a busy operational environment, you will be responsible for managing customer accounts, supporting vulnerable customers, handling correspondence, preparing legal documentation, and ensuring all activities are conducted in line with regulatory requirements and internal policies.Key responsibilities include: Providing end-to-end administrative support across Collections, Recoveries, and Litigation functions. Processing incoming and outgoing correspondence, including emails, letters, legal notices, and customer documentation. Identifying customers experiencing vulnerability or financial difficulty and ensuring appropriate support is provided. Preparing case files for escalation to Recoveries or Litigation teams, ensuring documentation is accurate and complete. Supporting account reviews and identifying suitable next steps to achieve positive customer outcomes. Preparing and submitting legal and litigation documentation where required. Monitoring legal case progression and maintaining accurate system updates. Managing customer complaints in line with FCA requirements and agreed timescales. Investigating contractual breaches and supporting case resolution activities. Working closely with Financial Crime, Risk, Compliance, Legal, and other business functions to manage higher-risk cases. Completing credit reference agency searches and reviewing customer financial circumstances. Investigating account irregularities and escalating potential risks appropriately. Supporting vulnerable customers through empathetic communication and tailored solutions. Managing tracing activities and "gone away" cases to re-establish customer contact. Ensuring service level agreements are maintained, and all regulatory obligations are met. Reviewing cases thoroughly before default notices are issued, ensuring all relevant checks and investigations have been completed. What you'll need to succeed To be successful in this role, you will have: Previous experience within a Collections, Customer Service, Financial Services, or Administrative environment. Strong administration and organisational skills with excellent attention to detail. The ability to manage multiple priorities while working to strict deadlines. Excellent verbal and written communication skills. Strong analytical and problem-solving abilities. Experience handling sensitive customer situations professionally and empathetically. A proactive approach with the ability to work independently and collaboratively. Good working knowledge of Microsoft Office applications. GCSEs or equivalent qualifications; further education would be advantageous. Experience supporting vulnerable customers and working within regulated environments would be highly desirable. What you'll get in return Competitive salary and benefits package. Hybrid and flexible working opportunities where applicable. The opportunity to join a supportive and collaborative team environment. Exposure to a highly regulated and customer-focused business function. Ongoing training and professional development opportunities. Career progression within a growing and established organisation. The chance to make a meaningful impact by supporting customers through challenging circumstances. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
We are seeking a proactive and detail-oriented Recoveries Administrator to join a busy and fast-paced operations team. This is an excellent opportunity for someone with strong customer service and account management experience who enjoys problem-solving and working in a target-driven environment. In this role, you will be responsible for supporting customers with overdue accounts, managing recovery processes, and helping to achieve positive customer outcomes while ensuring compliance with internal procedures and regulatory standards. Job Title: Recoveries Administrator Location: Bracknell Salary: Up to 30,000 per annum Key Responsibilities Contact customers primarily via telephone, but also email, and written correspondence regarding outstanding balances and overdue accounts Negotiate payment arrangements and work with customers to reach suitable resolutions Handle a high volume of inbound and outbound customer interactions professionally and efficiently Monitor and manage outstanding recovery cases, ensuring actions are completed within agreed service levels Escalate complex or high-risk cases to management with clear recommendations Maintain accurate and up-to-date records across internal systems and databases Liaise with third-party suppliers, agencies, and external partners where required Support wider administrative tasks including payment allocations and account reconciliations Ensure all activity is carried out in line with company procedures, FCA guidelines, and regulatory requirements Contribute positively towards team objectives, recovery targets, and customer service standards Skills & Experience Required Previous experience within recoveries, collections, customer account management, or financial administration Comfortable working in a fast-paced, target-driven environment Strong communication skills with a professional and confident telephone manner Excellent organisational skills and high attention to detail Ability to prioritise workloads and manage multiple cases effectively Competent using Microsoft Office applications including Outlook, Word, and Excel Experience using internal systems, CRMs, or account management platforms Ability to handle sensitive customer conversations with empathy and professionalism Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Jun 27, 2026
Full time
We are seeking a proactive and detail-oriented Recoveries Administrator to join a busy and fast-paced operations team. This is an excellent opportunity for someone with strong customer service and account management experience who enjoys problem-solving and working in a target-driven environment. In this role, you will be responsible for supporting customers with overdue accounts, managing recovery processes, and helping to achieve positive customer outcomes while ensuring compliance with internal procedures and regulatory standards. Job Title: Recoveries Administrator Location: Bracknell Salary: Up to 30,000 per annum Key Responsibilities Contact customers primarily via telephone, but also email, and written correspondence regarding outstanding balances and overdue accounts Negotiate payment arrangements and work with customers to reach suitable resolutions Handle a high volume of inbound and outbound customer interactions professionally and efficiently Monitor and manage outstanding recovery cases, ensuring actions are completed within agreed service levels Escalate complex or high-risk cases to management with clear recommendations Maintain accurate and up-to-date records across internal systems and databases Liaise with third-party suppliers, agencies, and external partners where required Support wider administrative tasks including payment allocations and account reconciliations Ensure all activity is carried out in line with company procedures, FCA guidelines, and regulatory requirements Contribute positively towards team objectives, recovery targets, and customer service standards Skills & Experience Required Previous experience within recoveries, collections, customer account management, or financial administration Comfortable working in a fast-paced, target-driven environment Strong communication skills with a professional and confident telephone manner Excellent organisational skills and high attention to detail Ability to prioritise workloads and manage multiple cases effectively Competent using Microsoft Office applications including Outlook, Word, and Excel Experience using internal systems, CRMs, or account management platforms Ability to handle sensitive customer conversations with empathy and professionalism Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Rose & Young Recruitment Ltd
Coventry, Warwickshire
Finance & Payroll Administrator - Permanent Coventry - Tile Hill Area 37 hrs per week 100% office-based 7.30am - 4.00pm Monday - Thursday 7.30am - 12.30pm Friday Our client is looking for an experienced Payroll and Accounts Administrator. This will be processing approximately 60 employees' weekly payroll alongside Accounts Payable duties. Responsibilities: Match and process supplier purchase invoices Reviewing outstanding purchase orders and deal with issues accordingly Invoice query resolution Proposing payment runs via BACS in line with cash collections Setting up new supplier accounts and maintaining account details Reconciliation of supplier statements Scanning and filing Invoices First point of contact for all relevant queries Maintaining strong relationship with suppliers Reporting on creditors on periodic basis to Finance Manager and Finance Director Supplier payment allocations & bank reconciliations Review timesheets for working hours Processing of the weekly payroll Month-end reconciliations and reporting Send out invoices & statements to customers Chase debt where appropriate Provide administration support to Finance Manager Ad hoc financial analysis and reporting Any other duties as required
Jun 27, 2026
Full time
Finance & Payroll Administrator - Permanent Coventry - Tile Hill Area 37 hrs per week 100% office-based 7.30am - 4.00pm Monday - Thursday 7.30am - 12.30pm Friday Our client is looking for an experienced Payroll and Accounts Administrator. This will be processing approximately 60 employees' weekly payroll alongside Accounts Payable duties. Responsibilities: Match and process supplier purchase invoices Reviewing outstanding purchase orders and deal with issues accordingly Invoice query resolution Proposing payment runs via BACS in line with cash collections Setting up new supplier accounts and maintaining account details Reconciliation of supplier statements Scanning and filing Invoices First point of contact for all relevant queries Maintaining strong relationship with suppliers Reporting on creditors on periodic basis to Finance Manager and Finance Director Supplier payment allocations & bank reconciliations Review timesheets for working hours Processing of the weekly payroll Month-end reconciliations and reporting Send out invoices & statements to customers Chase debt where appropriate Provide administration support to Finance Manager Ad hoc financial analysis and reporting Any other duties as required
Oasis Business Personnel Ltd
Northampton, Northamptonshire
Operations Office Manager - Permanent - based in Northampton, NN3 Job Purpose: An exciting opportunity has arisen for an organised, proactive, and operationally minded Operations Office Manager to join a fast-paced logistics and fulfilment business. Operating within the ecommerce logistics sector, the successful candidate will play a key role in coordinating warehouse, dispatch, and transport activities to ensure customer orders, courier collections, and daily operational workflows run efficiently. This is a hands-on role suited to someone who enjoys problem-solving, prioritising workloads, and working in a dynamic environment where no two days are the same. Main Duties and Responsibilities: Coordinate daily warehouse and dispatch workflows. Print, organise, and manage order paperwork and shipping labels. Prioritise shipments according to courier cut-off times and customer requirements. Liaise with warehouse teams to maintain efficient operational flow. Support warehouse organisation and daily workload planning. Coordinate driver collections and collection schedules. Monitor transport and dispatch activity throughout the day. Handle operational queries, exceptions, and urgent issues. Identify operational bottlenecks and escalate concerns where necessary. Support transport and warehouse administration activities. Ensure high levels of accuracy, organisation, and attention to detail. Assist with the development and improvement of operational processes and standard operating procedures. Support end-of-day dispatch processes to ensure all shipments leave on time. Person Specification: Highly organised with excellent attention to detail. Able to work effectively under pressure in a fast-paced environment. Strong logical thinking and problem-solving abilities. Excellent prioritisation and time management skills. Confident communicator with the ability to work effectively with warehouse teams and drivers. Adaptable and able to respond quickly to changing operational priorities. Proactive, self-motivated, and willing to take ownership of tasks. Strong work ethic and positive attitude. Good computer literacy and ability to learn new systems quickly. Keen to develop and grow within a scaling business. Experience: Previous experience within logistics, fulfilment, warehouse operations, transport coordination, dispatch, or operational administration is highly desirable. Experience coordinating workflows, schedules, or operational activities would be advantageous. Experience using warehouse management, courier, or logistics systems is beneficial. Suitable backgrounds may include: Logistics Coordinator Warehouse Administrator Dispatch Coordinator Transport Coordinator Fulfilment Coordinator Operations Assistant Hours of Work: Monday - Friday Work Location: In Person - Northampton, NN3 Benefits: Opportunity to join a fast-growing logistics and fulfilment business. Varied and operationally important role with real responsibility. Supportive and collaborative team environment. Genuine opportunities for career progression as the business continues to grow. Exposure to modern logistics systems, technology, and operational processes. Opportunity to contribute ideas and make a positive impact on business operations. Work within a business that values initiative, problem-solving, and continuous improvement. Employee benefits in line with company policy If you are interested, please get in touch ASAP or if this is not the exact role you are searching for, please do not hesitate to contact me directly to discuss other opportunities. Disclaimer - Oasis Business Personnel Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Oasis Business Personnel strives to be an equal opportunities employer and is committed to treating all applicants alike. Oasis Business Personnel does not treat any individual on grounds of sex, age, colour, marital status, race, nationality or ethnic or national origin, religion, sexual orientation, disability or membership or non-membership of a trade union, less favourably than others. All vacancies advertised are open to all ages.
Jun 27, 2026
Full time
Operations Office Manager - Permanent - based in Northampton, NN3 Job Purpose: An exciting opportunity has arisen for an organised, proactive, and operationally minded Operations Office Manager to join a fast-paced logistics and fulfilment business. Operating within the ecommerce logistics sector, the successful candidate will play a key role in coordinating warehouse, dispatch, and transport activities to ensure customer orders, courier collections, and daily operational workflows run efficiently. This is a hands-on role suited to someone who enjoys problem-solving, prioritising workloads, and working in a dynamic environment where no two days are the same. Main Duties and Responsibilities: Coordinate daily warehouse and dispatch workflows. Print, organise, and manage order paperwork and shipping labels. Prioritise shipments according to courier cut-off times and customer requirements. Liaise with warehouse teams to maintain efficient operational flow. Support warehouse organisation and daily workload planning. Coordinate driver collections and collection schedules. Monitor transport and dispatch activity throughout the day. Handle operational queries, exceptions, and urgent issues. Identify operational bottlenecks and escalate concerns where necessary. Support transport and warehouse administration activities. Ensure high levels of accuracy, organisation, and attention to detail. Assist with the development and improvement of operational processes and standard operating procedures. Support end-of-day dispatch processes to ensure all shipments leave on time. Person Specification: Highly organised with excellent attention to detail. Able to work effectively under pressure in a fast-paced environment. Strong logical thinking and problem-solving abilities. Excellent prioritisation and time management skills. Confident communicator with the ability to work effectively with warehouse teams and drivers. Adaptable and able to respond quickly to changing operational priorities. Proactive, self-motivated, and willing to take ownership of tasks. Strong work ethic and positive attitude. Good computer literacy and ability to learn new systems quickly. Keen to develop and grow within a scaling business. Experience: Previous experience within logistics, fulfilment, warehouse operations, transport coordination, dispatch, or operational administration is highly desirable. Experience coordinating workflows, schedules, or operational activities would be advantageous. Experience using warehouse management, courier, or logistics systems is beneficial. Suitable backgrounds may include: Logistics Coordinator Warehouse Administrator Dispatch Coordinator Transport Coordinator Fulfilment Coordinator Operations Assistant Hours of Work: Monday - Friday Work Location: In Person - Northampton, NN3 Benefits: Opportunity to join a fast-growing logistics and fulfilment business. Varied and operationally important role with real responsibility. Supportive and collaborative team environment. Genuine opportunities for career progression as the business continues to grow. Exposure to modern logistics systems, technology, and operational processes. Opportunity to contribute ideas and make a positive impact on business operations. Work within a business that values initiative, problem-solving, and continuous improvement. Employee benefits in line with company policy If you are interested, please get in touch ASAP or if this is not the exact role you are searching for, please do not hesitate to contact me directly to discuss other opportunities. Disclaimer - Oasis Business Personnel Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Oasis Business Personnel strives to be an equal opportunities employer and is committed to treating all applicants alike. Oasis Business Personnel does not treat any individual on grounds of sex, age, colour, marital status, race, nationality or ethnic or national origin, religion, sexual orientation, disability or membership or non-membership of a trade union, less favourably than others. All vacancies advertised are open to all ages.
Sales Administrator & Customer Service Executive Salary: £26,000 £30,000 Location: High Wycombe Job Type: Full Time Monday to Friday 0800 to 1700 & a Friday a 1600 finish Join a Fast-Paced, Customer-Focused Team We are seeking a driven and organised Sales Administrator & Customer Service Executive to join a busy and growing business in High Wycombe, where no two days are the same. This is an excellent opportunity for someone who enjoys working with customers, solving problems, and supporting the smooth day-to-day running of operations. You will be part of a supportive team of three , where your contribution is valued. The Role This is a varied, hands-on position combining customer service and sales administration responsibilities: Customer Service & Enquiries Handle a high volume of inbound calls professionally and efficiently Respond to website, email, and live chat enquiries Resolve delivery queries, complaints, and service issues Keep customers informed of order progress and delivery updates Order Processing & Logistics Process online and trade orders using internal systems Produce order confirmations, invoices, and relevant documentation Coordinate dispatch via DPD and other courier partners Ensure all orders meet daily dispatch deadlines Track shipments and resolve delivery issues Sales Administration Support Manage a shared inbox and prioritise incoming enquiries Accurately log and track orders within internal systems Liaise with sales, production, and factory teams Support customer collections and counter sales when required About You We are looking for someone who thrives in a busy environment and can manage multiple priorities: Previous experience in customer service, sales administration, or order processing A confident and professional telephone manner Strong organisational skills with high attention to detail Comfortable using internal systems or CRM platforms Ability to multitask and prioritise workload effectively A proactive and solutions-focused approach What s on Offer Full training and ongoing support A friendly and supportive working environment A varied and engaging role Long-term opportunity within a growing business Apply Now Submit your CV to be considered. Interviews are taking place immediately.
Jun 27, 2026
Full time
Sales Administrator & Customer Service Executive Salary: £26,000 £30,000 Location: High Wycombe Job Type: Full Time Monday to Friday 0800 to 1700 & a Friday a 1600 finish Join a Fast-Paced, Customer-Focused Team We are seeking a driven and organised Sales Administrator & Customer Service Executive to join a busy and growing business in High Wycombe, where no two days are the same. This is an excellent opportunity for someone who enjoys working with customers, solving problems, and supporting the smooth day-to-day running of operations. You will be part of a supportive team of three , where your contribution is valued. The Role This is a varied, hands-on position combining customer service and sales administration responsibilities: Customer Service & Enquiries Handle a high volume of inbound calls professionally and efficiently Respond to website, email, and live chat enquiries Resolve delivery queries, complaints, and service issues Keep customers informed of order progress and delivery updates Order Processing & Logistics Process online and trade orders using internal systems Produce order confirmations, invoices, and relevant documentation Coordinate dispatch via DPD and other courier partners Ensure all orders meet daily dispatch deadlines Track shipments and resolve delivery issues Sales Administration Support Manage a shared inbox and prioritise incoming enquiries Accurately log and track orders within internal systems Liaise with sales, production, and factory teams Support customer collections and counter sales when required About You We are looking for someone who thrives in a busy environment and can manage multiple priorities: Previous experience in customer service, sales administration, or order processing A confident and professional telephone manner Strong organisational skills with high attention to detail Comfortable using internal systems or CRM platforms Ability to multitask and prioritise workload effectively A proactive and solutions-focused approach What s on Offer Full training and ongoing support A friendly and supportive working environment A varied and engaging role Long-term opportunity within a growing business Apply Now Submit your CV to be considered. Interviews are taking place immediately.
Due to increased workload, an excellent opportunity has arisen for a Logistics Administrator to join our Service and Logistics Team based in Bordon. You will be working a 37.5 hours a week, Mon to Fri 8:15am to 5pm with an early finish on Friday, with a pay rate of £13 an hour, initially working on a temporary basis for 3 months, with a view to becoming permanent thereafter. You must have your own transport to commute to our location in Bordon. The role would suit candidates with previous experience of goods in and out within a warehouse environment. You must be PC literate with excellent attention to detail, strong organisational skills, and a commitment to maintaining high standards in service logistics and able to work in a busy environment. This role supports the operational team by ensuring the smooth movement, tracking, and handling of service parts, and customer returns. Working under the guidance of the Senior Logistics Administrator, the postholder is responsible for accurate processing, inventory handling, and logistical coordination that contributes to timely calibrations, repairs, and customer satisfaction. As the Logistic Administrator you will be reporting to the Service Manager with responsibilities including but are not limited to: Inbound & Outbound Operations Manage the booking-in and booking-out of stock arriving for calibration, repair, or assessment. Support customer drop-offs and collections by ensuring professional interaction and correct documentation handling. Handle routine customer queries relating to deliveries, collections, or instrument status. Prepare shipments of goods, ensuring accurate packing, labelling, and courier arrangements. Inventory & Stock Control Identify, retrieve, and allocate required service parts to support calibration and repair workflows. Assist with stock control activities, including stock checks, recording discrepancies, and replenishment requests. Maintain the cleanliness and organisation of stores and service logistics areas. Service Job Processing Locate service jobs and accurately process related pick notes to support technician s workflow. Ensure all service items are correctly tracked through internal systems, maintaining accurate status updates. Assist in prioritising daily service logistics tasks based on operational schedules. Communication & Coordination Work closely and effectively with all departments. Provide timely updates to the Senior Logistics Administrator and Service Team regarding delays, shortages, or logistical issues. Handle routine customer queries relating to deliveries, collections, or instrument status. To be considered for the role of Logistics Administrator, you will be available immediately, have your own transport, be PC literate and have experience of goods in and out within a warehouse environment. Please submit your CV asap for immediate consideration.
Jun 27, 2026
Full time
Due to increased workload, an excellent opportunity has arisen for a Logistics Administrator to join our Service and Logistics Team based in Bordon. You will be working a 37.5 hours a week, Mon to Fri 8:15am to 5pm with an early finish on Friday, with a pay rate of £13 an hour, initially working on a temporary basis for 3 months, with a view to becoming permanent thereafter. You must have your own transport to commute to our location in Bordon. The role would suit candidates with previous experience of goods in and out within a warehouse environment. You must be PC literate with excellent attention to detail, strong organisational skills, and a commitment to maintaining high standards in service logistics and able to work in a busy environment. This role supports the operational team by ensuring the smooth movement, tracking, and handling of service parts, and customer returns. Working under the guidance of the Senior Logistics Administrator, the postholder is responsible for accurate processing, inventory handling, and logistical coordination that contributes to timely calibrations, repairs, and customer satisfaction. As the Logistic Administrator you will be reporting to the Service Manager with responsibilities including but are not limited to: Inbound & Outbound Operations Manage the booking-in and booking-out of stock arriving for calibration, repair, or assessment. Support customer drop-offs and collections by ensuring professional interaction and correct documentation handling. Handle routine customer queries relating to deliveries, collections, or instrument status. Prepare shipments of goods, ensuring accurate packing, labelling, and courier arrangements. Inventory & Stock Control Identify, retrieve, and allocate required service parts to support calibration and repair workflows. Assist with stock control activities, including stock checks, recording discrepancies, and replenishment requests. Maintain the cleanliness and organisation of stores and service logistics areas. Service Job Processing Locate service jobs and accurately process related pick notes to support technician s workflow. Ensure all service items are correctly tracked through internal systems, maintaining accurate status updates. Assist in prioritising daily service logistics tasks based on operational schedules. Communication & Coordination Work closely and effectively with all departments. Provide timely updates to the Senior Logistics Administrator and Service Team regarding delays, shortages, or logistical issues. Handle routine customer queries relating to deliveries, collections, or instrument status. To be considered for the role of Logistics Administrator, you will be available immediately, have your own transport, be PC literate and have experience of goods in and out within a warehouse environment. Please submit your CV asap for immediate consideration.
New Customer Service/Collections post available immediately! Monday to Friday, 35 hours per week. Oxford, 2 days in the office per week. Your new company You'll be joining a well-established and respected publishing organisation with a strong reputation for delivering high-quality content to customers across a range of sectors. Committed to innovation and excellence, the business combines industry expertise with a customer-focused approach, helping to connect audiences with trusted information and resources. Your new role As part of a busy and supportive team, you will play a key role in managing customer accounts and ensuring a positive customer experience throughout the payment and collections process. Working with both domestic and international customers, you will be responsible for maintaining accurate account records, handling customer queries, processing account updates, and supporting the timely collection of outstanding payments. You will build strong relationships with customers and internal stakeholders, helping to resolve queries efficiently and professionally while ensuring all activity is completed in line with company policies and procedures. Using internal systems, including SAP S/4HANA, you will maintain accurate records and monitor accounts. This is a varied role that combines administration and customer service, making it ideal for someone who enjoys working with customers, has strong attention to detail, and is confident using business systems and processes. What you'll need to succeed To be successful in this role, you will have excellent customer service and communication skills, with the ability to build positive relationships and resolve queries professionally. You will be highly organised, detail-oriented, and comfortable working with large volumes of information while maintaining accuracy. Previous experience in an administrative, customer service, or accounts-based role would be advantageous. Strong Excel skills are essential, including the use of Pivot Tables and VLOOKUPs, while experience with SAP S/4HANA would be highly beneficial. You will be a proactive team player with a positive attitude and the ability to manage your workload effectively in a fast-paced environment. What you'll get in return In return, you'll receive the opportunity to join a well-established organisation in a varied and rewarding temporary role through to the end of October. You'll benefit from a flexible hybrid working arrangement, with just two days per week required in the office and the remainder working from home. This position is available for an immediate start, making it an excellent opportunity for candidates looking to secure their next role quickly and gain valuable experience within a supportive team environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Jun 26, 2026
Seasonal
New Customer Service/Collections post available immediately! Monday to Friday, 35 hours per week. Oxford, 2 days in the office per week. Your new company You'll be joining a well-established and respected publishing organisation with a strong reputation for delivering high-quality content to customers across a range of sectors. Committed to innovation and excellence, the business combines industry expertise with a customer-focused approach, helping to connect audiences with trusted information and resources. Your new role As part of a busy and supportive team, you will play a key role in managing customer accounts and ensuring a positive customer experience throughout the payment and collections process. Working with both domestic and international customers, you will be responsible for maintaining accurate account records, handling customer queries, processing account updates, and supporting the timely collection of outstanding payments. You will build strong relationships with customers and internal stakeholders, helping to resolve queries efficiently and professionally while ensuring all activity is completed in line with company policies and procedures. Using internal systems, including SAP S/4HANA, you will maintain accurate records and monitor accounts. This is a varied role that combines administration and customer service, making it ideal for someone who enjoys working with customers, has strong attention to detail, and is confident using business systems and processes. What you'll need to succeed To be successful in this role, you will have excellent customer service and communication skills, with the ability to build positive relationships and resolve queries professionally. You will be highly organised, detail-oriented, and comfortable working with large volumes of information while maintaining accuracy. Previous experience in an administrative, customer service, or accounts-based role would be advantageous. Strong Excel skills are essential, including the use of Pivot Tables and VLOOKUPs, while experience with SAP S/4HANA would be highly beneficial. You will be a proactive team player with a positive attitude and the ability to manage your workload effectively in a fast-paced environment. What you'll get in return In return, you'll receive the opportunity to join a well-established organisation in a varied and rewarding temporary role through to the end of October. You'll benefit from a flexible hybrid working arrangement, with just two days per week required in the office and the remainder working from home. This position is available for an immediate start, making it an excellent opportunity for candidates looking to secure their next role quickly and gain valuable experience within a supportive team environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Administrator (Part Time) Are you an organised Administrator looking for a part-time role within a friendly and supportive business? Do you enjoy coordinating tasks, managing information, and helping keep operations running smoothly? If so, this could be the perfect opportunity for you. This is an opportunity for an Administrator to join a long-established and successful business on a temporary basis, with the potential to become permanent for the right person. As an Administrator, you will play a key role in supporting the day-to-day running of the office, coordinating customer bookings and transport schedules, and providing administrative support across the business. This Administrator role would suit someone who enjoys a varied workload and takes pride in delivering excellent customer service. What will you be doing as an Administrator? Coordinating customer vehicle collections and deliveries Organising transport schedules and liaising with drivers and operational teams Updating internal systems and maintaining accurate records Supporting customers with updates and responding to enquiries Liaising with colleagues across different departments to ensure a smooth customer experience Managing incoming calls and directing enquiries as required Handling general office administration and correspondence Processing post and maintaining accurate documentation Assisting with appointment scheduling and diary management Providing general administrative support to the wider team We would LOVE to hear from you if you have the following skills and experience: Previous experience in an Administrator, Office Administrator, Service Administrator, Customer Service Administrator or Coordinator role Strong organisational and multitasking skills Excellent communication skills and a professional manner Good IT skills including Microsoft Word, Excel and Outlook Ability to work independently and manage priorities effectively Strong attention to detail and accuracy Experience within the automotive, transport or service sector would be advantageous but is not essential What will you get in return for your work as an Administrator? Hourly rate of 12.71 - 13.00 per hour, depending on experience Temporary role with the potential to become permanent Part-time hours - 4 hours per day, Monday to Friday, flexible on the working pattern Weekly pay Holiday pay Pension scheme Free onsite parking Friendly and supportive working environment Opportunity to join a well-established and successful business Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.
Jun 26, 2026
Seasonal
Administrator (Part Time) Are you an organised Administrator looking for a part-time role within a friendly and supportive business? Do you enjoy coordinating tasks, managing information, and helping keep operations running smoothly? If so, this could be the perfect opportunity for you. This is an opportunity for an Administrator to join a long-established and successful business on a temporary basis, with the potential to become permanent for the right person. As an Administrator, you will play a key role in supporting the day-to-day running of the office, coordinating customer bookings and transport schedules, and providing administrative support across the business. This Administrator role would suit someone who enjoys a varied workload and takes pride in delivering excellent customer service. What will you be doing as an Administrator? Coordinating customer vehicle collections and deliveries Organising transport schedules and liaising with drivers and operational teams Updating internal systems and maintaining accurate records Supporting customers with updates and responding to enquiries Liaising with colleagues across different departments to ensure a smooth customer experience Managing incoming calls and directing enquiries as required Handling general office administration and correspondence Processing post and maintaining accurate documentation Assisting with appointment scheduling and diary management Providing general administrative support to the wider team We would LOVE to hear from you if you have the following skills and experience: Previous experience in an Administrator, Office Administrator, Service Administrator, Customer Service Administrator or Coordinator role Strong organisational and multitasking skills Excellent communication skills and a professional manner Good IT skills including Microsoft Word, Excel and Outlook Ability to work independently and manage priorities effectively Strong attention to detail and accuracy Experience within the automotive, transport or service sector would be advantageous but is not essential What will you get in return for your work as an Administrator? Hourly rate of 12.71 - 13.00 per hour, depending on experience Temporary role with the potential to become permanent Part-time hours - 4 hours per day, Monday to Friday, flexible on the working pattern Weekly pay Holiday pay Pension scheme Free onsite parking Friendly and supportive working environment Opportunity to join a well-established and successful business Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.
Warrant Support Administrator - Maternity Cover Whats in it for you: Location Poulton-Le-Fylde, FY6 8JX (Office Based) Salary £25k raising to £27K upon successful probation Job Sector Administration Contract Permanent ( 12 months Maternity Cover ) Hours Full Time (35.25 hours, Monday to Thursday 08:45 to 16:45, Friday 08:45 to 16:00) Role Summary Utility Collections are ambitious, vibrant and rapidly growing debt recovery agency within the energy industry. We are looking for a Support Administrator on Maternity Cover (12 months) based in Fylde Coast area to work within the Quality & Assurance department of our operations. In addition to developing close working relationships with both our staff and our Energy Supplier Clients the primary purpose of the role is to deliver excellent administrative support in relation to the full of range of services we provide. Duties will include: To provide general administrative support ensuring that accurate account records are maintained in accordance with service requirements. QA checks and auditing of all client accounts, capturing outcomes effectively on CRM. Acting as a contact point for external Field agents. Fielding queries from varying internal / external channel via email and telephony. Collating & distributing varying paperwork in relation to the booking of Court & Warrant applications. Scheduling of third-party suppliers including Meter Operator Engineers, Lock Smiths, Shutter Engineers, Dog Handlers etc. Coordinating the diaries of field-based Warrant Officers. Invoicing preparation, issue, and Accounts Payable tracking Producing bespoke reports and statistical information. To undertake any other duties as requested relating to the team s area of responsibility. Achieving both Management and Client led KPI s. Skills and Experience Exceptional admin skills Organised and able to follow processes to deliver a high and consistent service Good work ethic with the ability to work within defined timescales Ability to deliver accurate, factual information Well-presented and approachable Good communication & telephony skills Motivated to plan and efficiently manage own workload Proficient in Microsoft Office, and able to adapt to custom built CRM Desire to truly enjoy where you work and what you do Experience within debt resolution and collections environment (Preferable) Experience within utility industry (Preferable)
Jun 26, 2026
Seasonal
Warrant Support Administrator - Maternity Cover Whats in it for you: Location Poulton-Le-Fylde, FY6 8JX (Office Based) Salary £25k raising to £27K upon successful probation Job Sector Administration Contract Permanent ( 12 months Maternity Cover ) Hours Full Time (35.25 hours, Monday to Thursday 08:45 to 16:45, Friday 08:45 to 16:00) Role Summary Utility Collections are ambitious, vibrant and rapidly growing debt recovery agency within the energy industry. We are looking for a Support Administrator on Maternity Cover (12 months) based in Fylde Coast area to work within the Quality & Assurance department of our operations. In addition to developing close working relationships with both our staff and our Energy Supplier Clients the primary purpose of the role is to deliver excellent administrative support in relation to the full of range of services we provide. Duties will include: To provide general administrative support ensuring that accurate account records are maintained in accordance with service requirements. QA checks and auditing of all client accounts, capturing outcomes effectively on CRM. Acting as a contact point for external Field agents. Fielding queries from varying internal / external channel via email and telephony. Collating & distributing varying paperwork in relation to the booking of Court & Warrant applications. Scheduling of third-party suppliers including Meter Operator Engineers, Lock Smiths, Shutter Engineers, Dog Handlers etc. Coordinating the diaries of field-based Warrant Officers. Invoicing preparation, issue, and Accounts Payable tracking Producing bespoke reports and statistical information. To undertake any other duties as requested relating to the team s area of responsibility. Achieving both Management and Client led KPI s. Skills and Experience Exceptional admin skills Organised and able to follow processes to deliver a high and consistent service Good work ethic with the ability to work within defined timescales Ability to deliver accurate, factual information Well-presented and approachable Good communication & telephony skills Motivated to plan and efficiently manage own workload Proficient in Microsoft Office, and able to adapt to custom built CRM Desire to truly enjoy where you work and what you do Experience within debt resolution and collections environment (Preferable) Experience within utility industry (Preferable)
We're looking for a proactive and detail-oriented Accounts Receivable Assistant to join a growing finance team. This role will focus on managing the end-to-end AR process while supporting reporting improvements and system optimisation. Key Responsibilities Manage invoicing, cash allocation, credit control, and collections Monitor aged debt and resolve discrepancies Build strong customer relationships to ensure timely payments Produce AR and cashflow reports Support process improvements, reporting standardisation, and automation Partner with Service & Operations teams to support accurate billing About You Experience in Accounts Receivable or similar finance role Strong Excel and ERP system skills (SAP desirable) Confident communicator with strong attention to detail Proactive, organised, and solutions-focused Great opportunity to join a collaborative finance team with a focus on improvement and growth. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Jun 26, 2026
Full time
We're looking for a proactive and detail-oriented Accounts Receivable Assistant to join a growing finance team. This role will focus on managing the end-to-end AR process while supporting reporting improvements and system optimisation. Key Responsibilities Manage invoicing, cash allocation, credit control, and collections Monitor aged debt and resolve discrepancies Build strong customer relationships to ensure timely payments Produce AR and cashflow reports Support process improvements, reporting standardisation, and automation Partner with Service & Operations teams to support accurate billing About You Experience in Accounts Receivable or similar finance role Strong Excel and ERP system skills (SAP desirable) Confident communicator with strong attention to detail Proactive, organised, and solutions-focused Great opportunity to join a collaborative finance team with a focus on improvement and growth. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.